Pride Mobility 400 Mobility Aid User Manual
Contents
1. NOTE This owner s manual is compiled from the latest specifications and product information avail able at the time of publication We reserve the right to make changes as they become necessary Any changes to our products may cause slight variations between the illustrations and explanations in this manual and the product you have purchased The latest current version of this manual is available on our website NOTE This product is compliant with WEEE RoHS and REACH directives and requirements NOTE The Commander 400 and its components are not made with natrual rubber latex Consult with the manufacturer regarding any after market accessories CEO Copyright 2013 Pride Mobility Products Corp INFMANU4414 Rev B June 2013 CONTENTS I INTRODUCTION ll SAFETY lil INSTALLATION IV OPERATION V TROUBLESHOOTING VI CARE AND MAINTENANCE VII WARRANTY Commander 400 www pridemobility com I INTRODUCTION Welcome to Pride Mobility Products Congratulations on the purchase of your new lift system The lift system design combines the most advanced state of the art components with modern attractive styling We are certain that the design features and trouble free operation will add convenience to your daily living and ensure complete satisfaction At Pride your safety is important to us Please read and follow all instructions in this manual before operating your lift system for the first time These instr2. BOOM ARM LIFTING STRAP L BASE CAP SECUREMENT BOLT HOLE SECUREMENT BOLTS SECUREMENT BOLTS SECUREMENT BOLT HOLE SECUREMENT BOLT HOLE SECUREMENT BOLT HOLES UNDER SHROUD Figure 3 Power Base www pridemobility com ILE INSTALLATION To raise or lower the boom arm 1 Support the boom arm 2 Remove the detent pin located between the boom arm and upper post Guide the boom arm upward or downward to the desired posi tion See figure 4 3 Reinsert the detent pin into the top of the upper post to secure the boom arm in place See figure 4 ELECTRICAL WIRING INSTALLATION 1 Route the hard wire kit starting at the lift through the interior of the vehicle until you reach the automobile battery See figure 5 Conceal the wire behind or under the interior Figure 4 Securing the Boom Arm panels Be certain that the wire is protected with a rubber grommet when passing it through the metal panels and into the engine compartment Inside the engine compartment secure the wire to the firewall and the inner fender with the supplied plastic wire ties Use care not to cause abrasions to the power wire It is important to secure the power wire at various points along its run 2 Insert the red positive lead on the power wire into the spliced end of the red positive battery lead then crimp the splice to secure the wire 3 Connect the red positive battery lead to the positive battery te
3. PRE LIFT INSPECTION Inspect the lifting strap of the lift system before every use for twisting fraying and signs of wear If signs of wear become evident have the strap replaced by your authorized Pride Provider WARNING A frayed or worn lifting strap can snap resulting in damage to the mobility product being lifted and injury to the lift operator PERATOR POSITIONING Keep hands clear of the lifting strap while the lift system is lifting lowering a mobility product The oper ator of the lift should stand a safe distance from the unit being lifted lowered to ensure that his her feet are never positioned under a raised mobility product TRANSPORT VEHICLE POSITIONING Be sure your vehicle is parked on flat level ground and the emergency brake is engaged before attempting to lift a mobility product WARNING Attempting to lift a mobility product when a vehicle is not on level ground will cause the mobility product to swing toward or away from the vehicle making it difficult to get the mobility product into the vehicle Commander 400 www pridemobility com 7 ILE INSTALLATION LIFT SYSTEM INSTALLATION NOTE The lift system is an exterior rated lift system Refer to the online compatibility database located at www pridemobility com for information concerning lift system vehicle compatibility or contact your authorized Pride Provider WARNING The lift system should be installed by an authorized service technician only WA
4. hands fingers away from moving components during operation Pb Battery posts terminals and related accessories contain lead and lead compounds Wear goggle and gloves when handling batteries and wash hands after handling Do not extend the lifting strap past the warning label located on it Commander 400 www pridemobility com 5 ll SAFETY Disposal and recycling Contact your authorized Pride Provider for information on proper disposal of your Pride product and its packaging Keep tools and other metal objects away from battery terminals Contact with tools can cause electrical shock Do not allow unsupervised children to play near the lift while the batteries are charging Corrosive chemicals contained in battery Explosive conditions exist gt D Sa rn Use only AGM or Gel Cell batteries to reduce the risk of leakage or explosive ore eee conditions Manual Override Caution Moving parts 6 www pridemobility com Commander 400 ll SAFETY LIFTING CAPABILITIES The lift system is designed to lift a maximum weight of 400 lbs 181 kg Under no circumstances should the lift system be made to exceed this weight limit Subjecting the lift system to the strain of lifting more than it is designed to may cause it to fail resulting in damage to the mobility product and or injury to the lift operator Refer to the mobility product specifications for information on the overall weigh
5. product can result in personal injury or product damage and will void Pride s product warranty There is no other express warranty IMPLIED WARRANTIES Implied warranties including those of merchantability and fitness for a particular purpose are limited to one 1 year from the date of purchase and to the extent permitted by law Any and all implied warranties are excluded This is the exclusive remedy Liabilities for consequential damages under any and all warranties are excluded Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages The above limitation or exclusion may not apply to you This warranty gives you specific rights and you may also have other rights which vary from state to state Please fill out and return the product registration card to Pride Mobility Products This will aid Pride in providing the best possible technical and customer service Commander 400 www pridemobility com 17 18 www pridemobility com Commander 400 Pride Lifts amp Ramps NFrMANU4414
6. properly l rated fuses may cause damage to Figure 9 Hardwire Fuse the electrical system LIFT STOPS OPERATING If your lift system is heavily strained because of excessive loads the main circuit breaker see figure 6 may trip to protect the motor and electronics from damage When the breaker trips the entire electrical system shuts down AN WARNING Never attempt to lift more than 400 Ibs 181 kg with the lift system To reset the main circuit breaker 1 Allow a minute or so for the electronics to cool 2 Push in the reset button to reset the breaker See figure 6 If the breaker trips frequently contact your authorized Pride Provider LIFTING STRAP TRAVELS IN OPPOSITE DIRECTION OF BUTTON BEING PUSHED ON HAND CONTROL Before each use check that the lifting strap is traveling in the proper direction If the belt travels in the wrong direction when you press either the up or down button you must restore proper lifting strap travel To restore proper lifting strap travel 1 Pull slightly on the strap and operate the lift until the strap is extended completely past the stop warning label 2 Allow the strap to rewind itself Do not allow any twists in the belt Observe the travel of the belt which should correspond with the button being pushed on the hand control If you are still experiencing problems contact your authorized Pride Provider 14 www pridemobility com Commander 400 V TROU
7. BLESHOOTING MANUAL OVERRIDE OPERATION The lift system is equipped with a manual crank that serves as backup in the event of a power failure Using the supplied tools rotate the manual crank clockwise or counterclockwise to move the platform up or down See figure 10 Figure 10 Manual Overide Operation Commander 400 www pridemobility com 15 VI CARE AND MAINTENANCE The following routine maintenance should be performed at the indicated intervals Failure to perform the required maintenance procedures at the required intervals may void Pride s product warranty Perform prior to daily use E Inspect lift strap wear and replace if necessary E Inspect all harnessing for damage and replace if necessary Perform every 6 months Inspect all mounting hardware for defects and a secure fit Any hardware found to be loose should be tightened or replaced if necessary Perform every 6 12 months H Visually inspect chains for damage and replace if necessary Lubricate chains with General Purpose Petroleum based Grease Inspect plastic shrouds for cracks or damage and replace if necessary Inspect the power base plastic shrouds for cracks or damage and replace if necessary Lubricate the power base gears with General Purpose Petroleum based Grease Storage and Operation Temperatures H Transportation or storage 40 F 40 C to 149 F 65 C H Operation 13 F 25 C to 122 F 50 C 16 www pridemobility com Comma
8. RNING At least two people should lift the lift system into the rear of the vehicle Use proper lifting techniques and avoid lifting beyond your physical capability f WARNING Avoid pinch points Do not hold the lift frame by the pivot points when installing the lift system l NOTE Footprint the mounting area along with the lift and mobility device to make sure all clearances pass above and below vehicle without any interference before starting installation NOTE Use only the supplied hardware to install the lift system NOTE To preserve vehicle system data the vehicle s power system may need to be connected to an alternate power source prior to battery removal Refer to the vehicle s owner s manual for information on proper battery disconnection instructions Follow these steps for installation 1 Install the lift system securement system to the vehicle NOTE Securement systems vary depending on vehicle manufacturer Pride recommends use of only the securement system provided with the lift and that you follow all instructions provided by the manu facturer for installation 2 Connect the lift system to a power source See Wiring Harness Installation 3 Ensure that all mounting hardware is fully tightened and all required clearances have been achieved NOTE The lift system may include an optional set of L Base extensions For information on L base extension installation refer to the supplemental instruct
9. TVNNVW S 43NMO COMMANDER 400 a 3 5 of 3 Hs E i Q S Q SAFETY GUIDELINES WARNING An authorized Pride Provider or qualified technician must perform the initial setup of this lift and must perform all of the instructions in this manual The symbols below are used throughout this owner s manual and on the product to identify warnings and important information It is very important for you to read them and understand them completely designated procedures can cause either personal injury component damage or A malfunction On the product this icon is represented as a black symbol on a yellow Ca N WARNING Indicates a potentially hazardous condition situation Failure to follow triangle with a black border MANDATORY These actions should be performed as specified Failure to perform mandatory actions can cause personal injury and or equipment damage On the product this icon is represented as a white symbol on a blue dot with a white border PROHIBITED These actions are prohibited These actions should not be performed at any time or in any circumstances Performing a prohibited action can cause personal injury and or equipment damage On the product this icon is represented as a black symbol with a red circle and red slash Please fill out the following information for quick reference Pride Provider Address Phone Number Purchase Date Serial Number
10. ed on the boom after operation and during storage ROTATE LEFT ROTATE RIGHT LIFTING THE MOBILITY PRODUCT BOOM OUT WARNING Before operating the lift system for the first time be absolutely certain you have the BOOM IN proper docking device for your mobility product installed NO FUNCTION ON 2 AXIS LIFT WARNING Always operate the lift and mobility device being lifted on a flat level surface Figure 7 Hand Control Prepare your mobility product for transport Ensure that the power is off and properly secure the batteries You may also need to lower the tiller and or remove the seat Position your mobility product on the ground behind the installed lift Be sure that there is ample space between the mobility product and the vehicle bumper to ensure that the mobility product will not hit the bumper while being raised If the mobility product is too far from the vehicle s bumper the mobility product will be dragged when attempting to lift it Position the boom arm over the mobility product Operate the lift in the downward direction The lift strap should drop straight down to the T bar or docking device collar WARNING Inspect the lifting strap before each use for twisting fraying signs of wear loose parts damage or debris If you discover a problem contact your authorized Pride Provider for maintenance and repair WARNING Avoid unloading into vehicular traffic NOTE Keep tension on the lifting strap with
11. ions or contact your authorized Pride Provider NOTE The lift system is equipped with a power base which is an automated device designed to rotate the boom arm left and right 8 www pridemobility com Commander 400 INSTALLATION BOOM ARM ADJUSTMENT The boom arm can be adjusted for convenience See figure 1 your To raise or lower the upper post 1 Remove the nut and bolt from the upper post See figure 1 2 Raise or lower the upper post to the desired position matching the adjustment holes of the upper post with the adjustment holes of the lower post 3 Reinstall the bolt through the adjustment hole and secure it with the nut Lift System The Commander 400 is available in 2 axis or 3 axis models The hand control has 6 buttons and is designed to control movement on all 3 axes The orange button will not operate on 2 axis lift systems 1 Rotate Left and Right 2 Boom Extension In and Out 3 axis system only 3 Lifting Strap Up and Down NOTE The angle of the boom arm can be adjusted to accommodate certain height limitations See figure 4 NOTE Do not force the threaded bolt into the adjustment hole To secure the base Four nuts and four bolts are needed to firmly secure the lift system onto the base of your choice There are four securement bolt holes located on the L base See figure 2 Two bolts will be installed beneath the shroud of the power base See figure 3 Commander 400
12. mmediately Where damage has occurred during transport either to the packaging or content please contact the deliv ery company responsible INFORMATION EXCHANGE We want to hear your questions comments and suggestions about this manual We would also like to hear about the safety and reliability of your new lift system and about the service you received from your authorized Pride Provider Please notify us of any change of address so we can keep you apprised of important information about safety new products and new options that can increase your ability to use and enjoy your lift system Please feel free to contact us at the address below USA Canada Pride Mobility Products Corporation Pride Mobility Products Company 182 Susquehanna Ave 380 Vansickle Road Exeter PA 18643 2694 St Catharines Ontario L2R 6P7 NOTE If you ever lose or misplace your copy of this manual contact us and we will be glad to send you a new one immediately 4 www pridemobility com Commander 400 ll SAFETY PRODUCT SAFETY SYMBOLS The symbols below are used on the lift system to identify warnings mandatory actions and prohibited actions It is very important for you to read and understand them completely Read and follow the information in the owner s manual Maximum lifting capacity Do not sit on mobility product while operating the lift system or during transport Pinch Crush points created during assembly and or operation Keep
13. nder 400 VII WARRANTY THREE YEAR TRANSFERABLE LIMITED WARRANTY For three 3 years from the date of purchase Pride Mobility Products will repair or replace at our option free of charge any mechanical or electrical component found upon examination by an authorized repre sentative of Pride Mobility Products to be defective in material and or workmanship This warranty does not extend to those items which may require replacement due to normal wear and tear H Labor service calls shipping and other charges incurred for repair of the product unless specifically authorized by Pride Mobility Products IN ADVANCE are excluded Exclusions also include components with damage caused by Contamination Abuse misuse accident or negligence Battery fluid spillage or leakage Commercial use or use other than normal Improper operation maintenance or storage Repairs and or modifications made to any part without specific consent from Pride Mobility Products Circumstances beyond the control of Pride SERVICE CHECKS AND WARRANTY SERVICE An authorized Pride Provider must perform warranty service Do not return faulty parts to Pride Mobility Products without prior written authorization All transportation costs and shipping damage incurred while submitting parts for repair or replacement is the responsibility of the purchaser Failure to follow the instructions warnings and notes in the owner s manual and those located on your Pride lift
14. rely in the vehicle lower the mobility product into the vehicle and secure it NOTE Rotate the boom arm to the desired position to facilitate installation NOTE Ensure the mobility device is secured against slipping once installed in the motor vehicle 11 Shut off the lift system to prevent any accidental movement when transporting your mobility product WARNING Your lift system was designed to be mounted primarily in a motor vehicle Mounting your lift system on a platform where the height of the lift may cause the lifting strap to extend beyond a safe point can damage the lift system and injure the lift operator WARNING Do not overtighten the strap Doing so may put excessive strain on the motor causing the circuit breaker to trip Commander 400 www pridemobility com 13 V TROUBLESHOOTING LIFT WILL NOT OPERATE H Check the circuit breaker reset button Reset if WORKING FUSE BLOWN FUSE necessary See figure 6 H Ifthe circuit breaker reset button is not tripped check the hardwire fuse to see if it is blown Replace if necessary See figure 9 Ensure all harness connections are secure Ensure the power wire leading to the positive battery terminal is tight and not corroded MH Check the fuse located on the red power wire near the battery If blown replace with a new 15 amp fuse See figure 9 WARNING The replacement fuse must exactly match the rating of the old fuse Failure to use
15. rminal and the black negative ground wire to the negative battery terminal DETENT PIN WARNING The red positive wire must be connected directly to the positive battery terminal WARNING The black negative wire must be connected directly to the negative battery terminal 4 Connect the harness extending from the motor housing to the harness coming from the battery 10 www pridemobility com Commander 400 ILE INSTALLATION HAND CONTROL HARDWIRE KIT HARNESS Figure 5 Electrical Wiring Connections Commander 400 www pridemobility com 11 IV OPERATION POWER SWITCH OPERATION The lift system is equipped with an ON OFF switch that enables disables operation Toggle the ON OFF switch to the T position to turn the power on to the O position to turn the power off See figure 6 NOTE The ON OFF switch also functions as the circuit breaker reset button See figure 6 HAND CONTROL OPERATION The hand control for the lift system operates the arm in six directions up down rotate left right and in out Press and hold the appropriate button until the desired position is obtained See figure 7 NOTE Store the hand control in the hand control bracket locat
16. t of the mobility product before lifting with the lift system WARNING Exceeding the maximum lifting capacity of 400 Ibs 181 kg may cause the lift system to fail resulting in damage to the mobility product and or injury to the lift operator MANDATORY Adding accessories oversized batteries or a different seat will increase the weight of your mobility device Verify with your authorized Pride Provider that the total weight of your mobility device including additions DOES NOT exceed 400 lbs 181 kg INSTALLATION Your lift system is an exterior rated lift designed for installation into vehicles Read and fully understand the installation instructions provided in this manual and related literature for your brand of vehicle before installing the lift system The distance between the top of the boom arm and the mobility product should not exceed 50 in 127 cm when the boom arm is fully extended LIFTING NON PRIDE PRODUCTS The lift system is an extremely versatile device which users may employ to lift items other than Pride products Pride has no control over such use nor can Pride anticipate every possible use to which a lift system may be put Operating the lift system outside of the safe limits as discussed in this manual or using the lift system to lift any item deemed by Pride to be incompatible with the lift system is done at the operator s own risk and Pride accepts no liability for damage or injury resulting from such use
17. uctions were produced for your benefit Your understanding of these instructions is essential for the safe operation of your new lift system Pride is not liable for damage to property or personal injury arising out of the unsafe use of a lift system Pride is also not liable for any property damage or personal injury arising out of the failure of any person and or user to follow the instructions and recommendations set forth in this manual or any other instruc tions or recommendations contained in other lift system related literature issued by Pride or contained on the lift system itself INTERNET AND PRIVATE PURCHASES If you purchased your product over the Internet or from a previous owner and you have any questions about the safe use and or maintenance of the product please visit the Pride web page at www pridemo bility com or contact your authorized Pride Provider PURCHASER S AGREEMENT By accepting delivery of this product you promise that you will not change alter or modify this product or remove or render inoperable or unsafe any guards shields or other safety features of this product fail refuse or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this product SHIPPING AND DELIVERY Before using your lift make sure your delivery is complete as some components may be individually packaged If you do not receive a complete delivery please contact your Pride Provider i
18. your free hand when lowering the boom arm WARNING Do not extend the lifting strap past the warning label located on it www pridemobility com Commander 400 IV OPERATION 5 Ensure that the docking device is properly attached 6 Operate the lift in the upward direction WARNING Pinch Crush Hazard Always keep hands clear of the lifting strap while A the lift system is lifting lowering a mobility product Ensure that all people and objects are a safe distance away from the mobility product being lifted lowered and clear from path of travel NOTE Do not drag the mobility product into position using the lift If dragging occurs your mobility product is too far away from the vehicle To prevent dragging Figure 8 Lifting the Mobility Product E Release the lifting strap tension HM Correct the position of the mobility product Attempt the lift again MANDATORY The lift system is designed to lift a maximum weight of 400 Ibs 181 kg Do not exceed this limit 7 Ifthe mobility product begins to tilt lower it completely and adjust the docking device by moving the pick up bar in the direction of the tilt when using a C arm 8 Tighten the pick up bar once the proper balance point has been found when using a C arm 9 Once the mobility product is raised high enough to fit into the vehicle stop the lift See figure 8 10 Rotate the boom arm toward the vehicle When the mobility product is secu
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