Polycom 550D Computer Monitor User Manual
Contents
1. Your SoundStation Premier 550D can be adapted to a larger conference room with the addition of Extended Microphones If not purchased with your SoundStation Premier 550D these are available as an accessory from your Polycom Distributor To mute all microphones from the extended microphone press MUTE To resume two way communications press MUTE again The red LED will return to green An ON OFF switch is located on each of the extended microphones No Dial Tone Y Check that all connections are correct and tight v Confirm that you are connected to a DEFINITY digital voice jack v Ringer volume is set at OFF Reset according to instructions By switching to the O position the LED MUTE light will turn red and only this microphone will be shut off Switching to the 1 position will turn the microphone back on MUTE v Disconnect and reconnect all cables in order as described in the installation instructions The SoundStation Premier 500D 550D Console Does Not Ring Short Silences Echoes or Clipped Speech v Do not move the SoundStation Premier 500D 550D console while it is in use Y Keep your hands away from the console during calls v Keep papers cups coffee pots etc away from the console v At the beginning of a call let someone at each location speak in turn for a few moments to enable the system to adapt to its environment v The other party may be using lower quality equipment or a2. prefix to access outside lines ur Y E N MD 8 S AY To Redial the Last Phone Number Called Once the call is connected a timer will 6 9 9 G0 appear on the display showing how long udi PA e ix bd n the a the call has been in process i eypad will show the last phone number lt gt which you called or attempted to call Bm a Cowon NS 6 To Answer a Call The ON OFF key does not have to be pressed for REDIAL to initiate a call 1 amp Q Press ON OFF when you hear WS m amp amp amp the SoundStation Premier 500D 550D 5 6 Console s tone To Adjust Tone Volume and Speaker Volume 7 7 7 7 Using an Optional Lapel Mic or Recording Device When the phone is on and a dial There are 32 volume levels stored tone is heard adjustment of the dial independently in the system s Your 500D 550D Interface Module is tone volume can be made by pressing memory for both dial tone equipped with an RCA jack labeled VOL or VOL and speaker volume AUX I O to accommodate either your Polycom Lapel Microphone available as an accessory or to record a conversation To record plug one end of an RCA type connector into the jack on a tape recorder labeled AUX IN and the other end into the The display will show TONE VOL After 5 seconds the display will revert to its previous mode 35 y D AO Once a call is connected the speaker volume can be made
3. Ifthe telephone equipment has been exposed to rain or water v If you note a distinct change in the performance of the equipment v Ifthe equipment does not operate according to operating instructions If you need more help please contact Adjust only those controls described your Polycom representative or authorized in the operating instructions dealer Do not attempt to adjust any other controls since doing so may result in damage to the equipment and will require extensive work by a qualified technician to restore the telephone equipment to normal operation SoundStation Premier Installation Instructions and User s Guide rem SoundStation Premier Installation Instructions and User s Guide N Audio Bandwidth Extended Microphones 200 to 3500 Hz Size 4 125 in X3 in X lin Weight 0 25 lb 0 10 Kg Cabling Two wire RJ9 8ft Loudspeaker Volume 89 dBSPL Network Interface Environmental Requirements Avaya DEFINITY ECS Temperature 5 40 C operating Humidity 20 85 non condensing SystemPower Requirements Pee 60 Ez Reverberation time lt 0 4 seconds Noise level 48 dBA Power 20 VDC 800 mA UL FCC Industry Canada CE ize 13 8 in X 13 in X 2 5 in 35cm X 33cm X 6 4cm Weight 2 0 lbs 0 9 Kg Interface Module Power 20 VDC 150 mA Size 3 125 in X 7 75 in X 1 875 in 7 9cm X 19 7cm X 4 8cm Weight 0 75 Ibs 0 34Kg Cable length to console 25 ft 7 6m to cons
4. This mark indicates compliance with EEC Directives 89 336 EEC and 73 23 EEC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX Cn We POLYCOM Don t forget to mail in your Owner Registration Card Polycom Inc 1565 Barber Lane Milpitas CA 95035 USA Internet www polycom com 2002 Polycom Inc All rights reserved No part of the contents of this manual may be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copyright or other notices Polycom the Polycom logo design and SoundStation Premier are registered trademarks of Polycom Inc in the U S and various other countries DEFINITY is a registered trademark and Avaya and the Avaya logo design are trademarks of Avaya Inc in the U S and various other countries 1725 07090 001 REV D
5. half duplex conference bridge in which case there may be little you can do to improve performance Y Try calling again to see if another line provides a better connection SoundStation Premier Installation Instructions and User s Guide SoundStation Premier Installation Instructions and User s Guide o Muffled or In a Well Reception Cha pter 2 v Speak closer to the console so the Y Add more sound absorbency microphones can pick up your speech to the room Excessive Noise ege e v Close conference room doors v Try calling again to see if another line Specifications and provides a better connection Warranty Information v Noisy equipment such as a computer or fan may make it difficult for you to hear the other party Both parties should turn off any noisy equipment Physical Damage v If physical damage is severe enough 500D 550D immediately Do not that the internal parts become visible reconnect it to the network until the disconnect the SoundStation Premier equipment has been repaired Maintenance Unplug all cords from the modular wall cleaners or aerosol cleaners Use a damp jack before cleaning Do not use liquid cloth for cleaning Unplug the telephone from the modular wall jack and refer servicing to qualified service personnel when any of these conditions exist v Ifliquid has been spilled into the v Ifthe telephone equipment has been telephone equipment dropped or the housing has been damaged v
6. louder by pressing o ep z VOL G or softer by pressing con amp GE 500D 550D Interface Module VOL The display will show SPKR x o s VOL After 5 ono the display will ES 9 E To Establish a Conference revert to its previous mode d You may use your SoundStation Premier conference call press CONF again The 500D 550D to establish a conference call display will show CONFERENCE again of two or more parties Place your first and the second party will be added to To Place the Call On Hold call and ask the party to hold while you the call The display will change to call To place a phone call on HOLD at any gt conference additional parties Press the duration and the LED s will stop blinking time press SHIFT then press MUTE S Moor i i CONF button This places the first party If you reach voicemail or do not wish This shuts off the speaker and all Vm NU amp gee on hold while you dial the next number to add the second party to the call press microphones The display will show ov D D ur The display will show CONFERENCE ON OFF and that party will be dropped HOLD and all LEDs will begin N ex amp Be then the number being dialed The green Repeat these steps to dial then add or drop blinking red a LED s on the console will blink to indicate additional parties To take the call off HOLD that a conference attempt is in process Conferencing features including the If you successfully
7. reach the second the MUTE k in press tne SU SERM party and wish to add that party to the number of parties that can be conferenced on a single call vary by ECS system N SoundStation Premier Installation Instructions and User s Guide SoundStation Premier Installation Instructions and User s Guide Check with your network administrator if you are unsure about the conferencing services provided CAUTION Once added to the conference calls cannot be selectivey dropped without terminating the conference call Using the DEFINITY Phone While the SoundStation Premier 500D 550D is not in use you may use the DEFINITY phone connected Take care to terminate unwanted calls busy tone voicemail a person otherwise occupied by pressing ON OFF before pressing CONF to begin the next attempt Far end participants may hang up at any time to the 500D 550D Interface Module and it will function as usual Calls Answered On the DEFINITY Phone Incoming calls will ring on both the DEFINITY phone and the SoundStation Premier 500D 550D If you answer the call on the DEFINITY phone and want to transfer it to the conference phone simply press ON OFF on the conference phone and hang up the handset The LED s will blink red to indicate the mute condition until the handset is returned to the cradle then return to the green steady state The call will be active on the conference phone and all functions will be as defined f
8. 0D Cp SoundStation Premier 500D 550D is compatible with any DEFINITY digital voice port that supports the 6400 7400 or 8400 series phones with the exception of the CallMaster series Connection Requirement Requires standard DEFINITY wall jack RJ45 RJ11 adapter cables are included for your convenience To Ensure Better Performance v Locate the SoundStation Premier 500D 550D console in a quiet environment with soft furnishings such as carpets curtains and sound absorbing walls and ceilings Place the console at the center of a table or desk 4 4 Keep papers and other objects away from the console 4 Seat all participants the same distance from the SoundStation Premier 500D 550D console v Speak at normal conversation levels v Direct your voice toward the SoundStation Premier 500D 550D console v Do not move the SoundStation Premier 500D 550D console during a call Y Position extended microphones option 6 to 8 feet from the SoundStation Premier 550D console v Participants should sit 3 to 6 feet from a microphone Installing SoundStation Premier 500D 550D 1 Insert the short Network Cable into the 500D 550D Interface Module jack marked with the Network icon E52 Plug the other end into the digital voice jack as shown below If the connector does not fit you will need one of the optional RJ11 to RJ45 Network Cables for connection to the wall jack and for your phone sh
9. 550D is powered up and connected to the network through the 500D 550D Interface Module it will run a brief self test and synchronize itself with your telephone network During this time the LEDs will blink When the process is complete you will hear a bong tone and the LEDs will switch off This process can take 20 seconds Any digital phone supported by your telephone network can be connected to the phone jack on the 500D 550D Interface Module 5000 5500 Interface Module 7777 SoundStation Premier 500D 550D Console Extended SoundStation Premier Microphone 550D Console Electrical Outlet Power Adapter 5000 550D Interface Module 7 Place the SoundStation Premier 500D 550D on a flat stable surface in the center of the room If using the extended hypercardiod microphones with the 550D for the best coverage position as shown in the examples to the right 8 Press ON OFF to hear a dial tone The microphone status LEDs on the top of the console will show a steady green when the system is on Press ON OFF to terminate any conference call KH onzo AND 9 Press ON OFF again and while the phone is off adjust the ringer volume on the SoundStation Premier 500D 550D by pressing SHIFT then VOL or VOL There are four settings OFF LOW MID and HIGH The levels will be heard after each key press and shown on the display After 5 seconds the
10. ALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OFITS PRODUCTS SoundStation Premier Installation Instructions and User s Guide CD SoundStation Premier Installation Instructions and User s Guide Service Agreements For information on Polycom service agreements call Polycom s Technical Assistance Center TAC Monday through Friday 6 00 AM to 6 00 PM Pacific Time excluding U S holidays at telephone number 1 800 POLYCOM 1 800 765 9266 The e mail address is techsupport polycom com If you purchased your product from a Polycom Authorized Reseller contact the Authorized Reseller for information about service agreements applicable to your product LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be Governing Laws This Limited Warranty and Limitation of Liability shall be gov
11. S POLYCOM SoundStation Premier 500D SoundStation Premier 550D Installation Instructions and User s Guide N O om Y 2 Si u 6 3 9 dA o Q g Ui Ul e d 4 n md e d d uv E c A e d uv B d 9g uv m Z uv Q J m IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment the following safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons v v Read and understand all instructions Follow all warnings and instructions marked on the instrument Installation must be performed in accordance with all national wiring rules The outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible This instrument can be hazardous if immersed in water To avoid the possibility of electrical shock do not use the telephone equipment while you are in the bathtub or shower or when you are wet If you accidentally drop the equipment into water do not retrieve it until you have first unplugged all cords Do not reconnect the telephone equipment until it has dried thoroughly Avoid using the telephone equipment during electrical storms in your immediate area There is a remote risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have been installed to limit electrica
12. display will return to its previous mode RINGER VOL 2va e 10 To program your phone number press SHIFT then press the CONF key Enter the phone number with area code using the key to enter a space When finished press CONF again THIS PHONE To retrieve the phone number at any time during a phone call press SHIFT then press the CONF key The phone number will be displayed for 10 seconds after which the display will return to its previous mode This display will default to this number while the conference phone is inactive You are now ready to use your SoundStation Premier 500D 550D SoundStation Premier Installation Instructions and User s Guide SoundStation Premier Installation Instructions and User s Guide To Mute the Microphone Using the SoundStation Premier 500D 550D System To shut off the microphones while To Place a Phone Call When you are ready to end a call keeping the speaker On press MUTE press ON OFF again This shuts off all microphones including If the system is not already on extended microphones if installed s ON OFF and dial th ber press Ea qM The display will show MUTE and The console display will go blank Mp M the LEDs will turn from green to red then show each number as it is being dialed Remember depending on your O 6 O n me call ott MUTE presi HUM S O L again ECS you may need a special dialing e D O O re H N57
13. erned by the laws of the State of California U S A and by the laws of the United States excluding their conflicts of laws principles The INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any
14. ing telephone lines SAVE THESE INSTRUCTIONS Table of Contents Chapter 1 Chapter 2 SoundStation Premier 500D SoundStation Premier 550D 1 Introduction Checklist Of Parts osse on ome drinnen eerie dS 2 System Compatibility kessen rtt aeaii 3 To Ensure Better Performance sess Installing SoundStation Premier 500D 550D Using SoundStation Premier 500D 550D Hi Case OF Difficulty dr ent ribs Maintenance CU VICS A T C Specifications and Warranty Information 11 SoundStation Premier 500D 550D pp 12 Limited Warranty and Limitation of Liability 13 FCC Rules Canadian Department of Communications Notice 15 EME Class A LN cem E PER 15 CE Mark LVD and EMC Directive sese 15 Chapter 1 SoundStation Premier 500D SoundStation Premier 550D with Extended Mic Option JE SoundStation Premier Installation Instructions and User s Guide N SoundStation Premier Installation Instructions and User s Guide Thank you for purchasing SoundStation Premier 500D 550D SoundStation Premier 500D 550D delivers the award winning full duplex audioconfer encing technology from Polycom in a plug n play design for direct connection to DEFINITY and System 75 85 digital ECS telephone systems With SoundStation Premier 500D 550D you can n
15. interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense In accordance with part 15 of the FCC rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Cet appareil num rique de la classe A est conforme la norme N M B 003 du Canada CE Mark LVD and EMC Directive SoundStation Premier Installation Instructions and User s Guide This SoundStation Premier 500D 550D has been marked with the CE mark
16. l surges from entering your home or business absolute protection from lightning is impossible If you suspect a natural gas leak report it immediately but use a telephone away from the area in question The telephone equipment s electrical contacts could generate a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas v Never push objects of any kind into the telephone equipment through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the telephone If liquid is spilled however refer servicing to proper service personnel To reduce the risk of electric shock do not disassemble this telephone equipment Opening or removing covers may expose you to hazardous voltages Incorrect reassembly can cause electric shock when the equipment is subsequently used If your telephone equipment does not work properly refer to the section describing how to get service The support telephone number can be found on the outside back cover of this book Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface Always use caution when installing or modify
17. ole Cable length to telephone wall jack 6 ft 1 8m RCA jack Line level to tape recorder or Remote Lapel Microphone Recommended Room Conditions Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants to the end user Customer that this product will be free from defects in workmanship and materials under normal use and service for three years from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty shall be at Polycom s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available Polycom may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom Exclusions Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from Y Failure to follow Polycom s installation operation or maintenance instructions Y Unauthorized product modification or alteration Y Unauthorized use of common carrier communication services accessed through the product Y Abuse misuse negligent acts or omi
18. or calls initiated on the conference phone Conferences Established On the DEFINITY Phone Conference calls already established on the DEFINITY phone can be easily transferred to the SoundStation Premier 500D 550D by pressing the ON OFF button on the conference phone then replacing the handset The LED s will blink red to indicate the mute condition until the handset is returned to the cradle then return to the green steady state The 500D 550D will function as if the conference call had originated on the conference phone If the ECS limit has not been reached new parties may be added or dropped as described earlier Caution Transferring conferences before the cycle is complete i e before the call is established and included or dropped will result in dropping all callers if you subsequently push the ON OFF button on the conference phone Mute Initiated By the DEFINITY Phone If you have a DEFINITY phone connected to the Interface Module and your SoundStation Premier 500D 550D is in use you may use your phone to break away from the public conference call to speak privately to the far end s without disconnecting the conference call When you lift the handset all microphones and the speaker on the console are muted The red LED s will blink to indicate the mute condition When the handset is returned to the cradle the conference call is resumed and the LED s return to a steady state Using Extended Microphones
19. ould you choose that option This cable has a smaller connector on one end so try it both ways 2 You have the option to install a DEFINITY series telephone along with your SoundStation Premier 500D 550D Plug the DEFINITY Telephone cable into the jack on the 500D 550D Interface Module indicated by the telephone icon 2 DEFINITY Telephone SoundStation Premier Installation Instructions and User s Guide A SoundStation Premier Installation Instructions and User s Guide CN Ifthe connector does not fit you will need one of the optional cables as a replacement for your phone cable This cable has a smaller connector on one end so try it both ways Plug the long SoundStation Premier cable into the jack on the 500D 550D Interface Module labeled with the SoundStation Premier Jlijr icon as shown Plug the other end into the slot under the SoundStation Premier 500D 550D Console as illustrated Then thread the cable through the channels on the underside of the console as shown at right The SoundStation Premier 550D is designed for greater room coverage with extended microphones If using the optional extended microphones connect to SoundStation Premier 550D as shown at right Plug the Power Adapter Cable into the 500D 550D Interface Module jack marked 2 o then plug the Power Adapter into the electrical outlet The first time the SoundStation Premier 500D
20. ow connect directly to your DEFINITY System ECS wall jack with no need for analog terminal adapters analog lines or analog line cards to support your conferencing system Simply plug SoundStation Premier 500D 550D into your ECS at the wall and you are up and running in seconds Checklist of Parts SoundStation Premier 500D 550D is designed for you by Polycom the World s number one provider of audioconferencing products From small companies to the Fortune 500 from the smallest conference rooms to the largest boardrooms you will find more Polycom conferencing products in more places than all of our competitors combined And now we ve designed SoundStation Premier 500D 550D for you the DEFINITY customer with the same proven technology and unparalleled audio quality that has made SoundStation Premier the most widely used conferencing product line in the World Your SoundStation Premier 500D 550D audioconferencing system includes the following items SoundStation Premier 500D 550D User s Documents 500D 550D Interface Module If any of the above parts is missing please contact your Polycom representative or authorized dealer Console to Interface Module Cable Network Cable RJTI to RJ45 Adapter Cables Additional Adapters Supplied In Some Countries Power Adapter Varies by Country Optional Extended BS Microphones SQ For 550D Optional Extended Microphones Cables For 55
21. ssions of Customer and persons under Customer s control or YV Acts of third parties acts of God accident fire lighting power surges or outages or other hazards warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer WARRANTY EXCLUSIVE IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QU
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