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Polycom 40/0 Life Jacket User Manual

1. Name capture_server_zone Type Neighbor Hop count 15 H 323 Mode On Port 1719 SIP Mode On Port 5060 Transport TCP Accept proxied registration Allow Authentication policy Do not check credentials SIP authentication trust mode Off Peer 1 address Your RealPresence Capture Server IP address Zone profile Custom Polycom Inc 100 Appendix C Configure the Server Working with VCS d Create a search rule to route to the zone you created The following example assumes that you have the default tandberg recommended rules in place Set search rule parameters Status System Configuration Applications Users Maintenance Edit search rule Configuration Rule name Description Priority 100 1 Protocol SIP i Source Any 4 Request must be authenticated No v i Mode Alias pattern match Y i Pattern type Prefix vY i Pattern string 1139139 Pattern behavior Strip Vig On successful match Continue Y i Target CaptureServer Y State Enabled i Now you can start a recording by calling a VRR number from any endpoint registered to this Cisco VCS For example if the VRR number is 12345 you can dial 13913912345 directly to start a recording 139139 is the prefix name pattern string set in above picture Polycom Inc 101
2. Password to user root directory Use Anonymous When this is enabled you can log in to the FTP server using anonymous account Enable SSL Set whether to enable SSL encryption for the communication between the RealPresence Capture Server system and FTP server The system can only support implicit SSL FTP Test Test whether the FTP configurations work 4 Finish Alternate FTP Server Configuration if needed 5 Click Update FTP server and removed from local disk after call this is achieved 7N Once this function is enabled archives could be transferred to configured A automatically Polycom Inc 80 Manage Archives and Live Streams Using the User Portal The RealPresence Capture Server provides User Portal for you to view live streaming play back archives and dial out for recording Your access depends on the type of account you use to log in The archives and live streaming may vary depending on how archive permission is configured To log in to the User Portal 1 Open a web browser 2 In the browser address line enter the system s portal address for example https System IP Note When an IPV6 address is used refer to the following format https ipv6 3 Click Log In at the upper right of the screen Do one of the following Enter your user ID and password then click Log In Tolog in as a guest click Anonymous Access You need to go to Configuration gt Portal Settings and clear Di
3. llsiaeeesieeeseeei lh hr he 29 Manage Users and Groups ssssseelee hh hn 29 User Roles ixi eA Poy Sane E Seda ioe a Exe be PON Nave e par Re din 29 Add a New User pub REPRE REMOTA EP amar en eden 29 Modify User Information 0 0 ce mu 30 Create and Manage Groups 000 eta 30 Set Recording Parameters 0 0 00 eee eae 31 Configure Signalling Settings uaaa cc eee eae 32 SIPS uictus eee pinata haa etu ag a Mien s reta SEM a ea ER ee aay 33 Configure Port Settings 0 0 hn 34 Set the System Time 0 2 0c ee eee hs 35 Configure Media Storage Settings 0 llli 36 Configure Multicast Settings 0 0 e tetas 36 Before You Start erea nu een cea ee away eee SEO ee ee Pa a REN ee 37 Configure Multicast resso vicata ne teeta 37 MUCAS fsci4 eta eae bebe bh bodes de fgg erri eer sd 37 Multicast of a Live Streaming 00 e eee eee 38 Install the Certificate in the System 0 0 lille 38 Install a Certificate Authority s Certificate ee 39 Create a Certificate Signing Request auaa auaa 40 View Certificate Details 20 0 RI e eh 41 Remove a Certificat nao eaa eisrean eaa eee eee hh 41 Client Certification 222 SES er EE eve ad i ee Re nd ae dbo d x RR Beale 41 Use OCSP to Obtain Revocation Status 0 s a asau aaaea aeaa 42 Configure QoS iudice dee lawn a X vet ae dade shaw RE te eae d Au aay 42 Configure SNMP wei eee eee dm Rh RR
4. Enable ICMP V6 DAD Enable ICMP Echo Specify whether to enable Duplicate Address Detection DAD to ensure the IPv6 address set to the system is unique in the local network Specify whether to allow the system to respond to an ICMP Internet Control Message Protocol echo request Ping sent from other devices in the network In some high security environments you may need to disable this option to protect the system from Ping attacks MTU Specify the Maximum Transmission Unit MTU size LAN Speed Specify the speed or duplex modes for the LAN port Select Auto to let the system set the speed automatically Note When setting the LAN port speed contact your network administrator to ensure that the switch link rate matches the system port speed NAT Public WAN Address Set the external IP address in Network Address Translation NAT environment NAT environments use private internal IP addresses for devices within the network while using one external IP address to allow devices outside the LAN to access Capture Server Web Portal view live streaming or VoD playback 2 Configure the following general settings General System Network Parameters Host Name Specify the host name of the system Domain Specify the domain name of the system 3 Click Add to add static routes You need to enter the following information for each route Set Route Parameters Destination Specify the IP a
5. Search and Refresh Lists You can search items listed on the User Portal for example archives and live streaming To search for a target item in the list Enter the name or part of the name of the entry you want to find in the text field and then click g To refresh the list c Click the icon displayed above the list Polycom Inc 8 User Interfaces TV user interface also called the TVUI Accessed via standards based video conferencing endpoints this interface can be used to record meetings control recording and playback Understand the Main Menu In addition to the Admin Portal the RealPresence Capture Server system also provides a TV user interface for you to perform the most commonly used operations The TV user interface appears after an endpoint dials the RealPresence Capture Server system and sets up a connection successfully TV User Interface Polycom RealPresence Capture Server Recording is in Progress B HH gt Right Press Far End and use camera controls to proceed After the endpoint sets up connection with the RealPresence Capture Server system it enters the TV user interface menu page where common recording and playback options are provided as shown below If the Start Recording Immediately function has been enabled in the VRR used by the endpoint for dialing the endpoint enters Recording Status directly You can control the RealPresence Capture Server
6. 2 Select Enable HTTP protocol for Server Website check box under Client Certificate 3 Click OK Configure QoS QoS Quality of Service is very important in transmission of high bandwidth audio and video data You can use QoS to test and guarantee the following settings e Average packet delay e Delay variation jitter e Error rate To specify QoS parameters 1 Goto Configuration QoS 2 Configure the following settings QoS parameters Polycom Inc 38 System Configuration Enable QoS for Signaling and Enable configuration of the QoS settings if not selected the system uses Media the default QoS settings Type DiffServ and Precedence are two methods for encoding packet priority The priority set here for audio and video packets should match the priority set in the network routers e Differv Select when the network router uses Differv for priority encoding If this option is selected enter values in the Audio and Video fields The value range is 0 63 Note If you select DiffServ but your router does not support this standard IP packets queue on the same communication links with data packets This non prioritized queueing greatly increases the latency and jitters in their delivery and can negatively impact performance e Precedence Select this option when the network router uses Precedence for priority encoding or when you are not sure which method is used by the router Precedence should be matched with Non
7. Polycom User Guide Version 1 8 Release Date December 2014 3725 69804 004 A Polycom RealPresence Capture Server Virtual Edition Copyright 2014 Polycom Inc All rights reserved No part of this document may be reproduced translated into another language or format or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc 6001 America Center Drive San Jose CA 95002 USA Trademarks Polycom the Polycom logo and the names and marks associated with Polycom products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries Polycom All other trademarks are property of their respective owners No portion hereof may be reproduced or transmitted in any form or by any means for any purpose other than the recipient s personal use without the express written permission of Polycom Disclaimer While Polycom uses reasonable efforts to include accurate and up to date information in this document Polycom makes no warranties or representations as to its accuracy Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document Limitation of Liability Polycom and or its respective suppliers make no representations about the suitability of the information contained in this document for any pu
8. Simultaneous Recording Ports 6 12 18 40 LIVE Stream 3 6 9 0 Virtual Cores 8 12 16 8 CPU e 2 67GHz Intel 2 67GHz e 2 67GHz e 2 67GHz Xeon CPU Intel Xeon Intel Xeon Intel Xeon x5650 CPU x5650 CPU x5650 CPU x5650 2 67GHz or 2 67GHz or 2 67GHz or 2 67GHz or better CPU better CPU better CPU better CPU e 2 90GHz Intel e 2 90GHz Intel e 2 90GHz Intel 2 90GHz Intel Xeon CPU Xeon CPU Xeon CPU Xeon CPU E5 2690 E5 2690 E5 2690 E5 2690 2 90GHz or 2 90GHz or 2 90GHz or 2 90GHz or better CPU better CPU better CPU better CPU Minimum RAM 16 GB 16 GB 32 GB 32GB Minimum Accessible 80 GB 120 GB 120 GB 120 GB Storage Software Requirements VMWare vSphere VMWare vSphere VMWare vSphere VMWare vSphere 5 1 5 5 5 1 5 5 5 1 5 5 5 1 5 5 Polycom Inc Polycom Inc 12 Software Installation Software Requirements RealPresence Capture Server Virtual Edition is supported on VMware vSphere 5 1 5 5 Before you install and configure the RealPresence Capture Server system you need the following e VMware vSphere 5 1 5 5 client installed where you can access the ESXi host e Login credentials and IP addresses of one or more VMware vShpere hosts on which you will deploy your RealPresence Capture Server OVA e A web browser where you access the Viewer Portal See table User Portal Web Browser Requirement for the supported versions Resource and License Management For the 1st
9. lsssseeeeeee ees 15 Software Installation 0 0 0c ce eee 17 Software Requirements 0 0 eee eee ee teens 17 Resource and License Management 0 0c cece eee eee 17 Web Browser and OS Requirements 00 cece eee teen eee eee 18 Set up RealPresence Capture Server in a Virtual Environment 000000 18 Configure NFS Required 00200 eects 19 Product Activation mag resa snt scores ret Sac Bap rade Mach tao pce pes caesus ar atis ox dca e eke hha 20 Obtain the Product Activation Key from Polycom 0000 eee eee eee 20 Activate Product and Check the Activation Status lille eeeaee 20 System Initialization amp ia23 Re E ees aw eRe Ree EX E oes Se eee 22 Configure IP Settings through Console 2 20 cece eee eee 22 Configure IP Settings through Admin Portal 000 ccc eee 23 Configure the IP Parameters 0 000 c ete tees 23 System Administration 0 0 000 e eee 27 Check System Status on Home 0 0000 eects 27 Polycom Inc Signaling Connection llssleeeee e ea EE 27 System Information iliis 28 System Alerts x d wae feed Re rU x Yee rule a MR Ra Eque a Reed PRU ae Yee 28 Signaling Server Status liliis 28 Hardware Status z cus cx cox me Ree RR OSEE ERU Ba a Ren n RR 28 Web Connections 22 45 cc accede db edhe asd pa hd sp m RR b bares 28 External Server Status
10. 1 Goto Configuration Certificate Management 2 Select Issue Signing Request Polycom Inc 35 System Configuration 3 Enter certificate information Certificate Information Common Name Specify the name of the system Organizational unit OU Specify the business unit defined by your organization Optional Use a comma to separate several business units Organization Specify your organization s name Optional City or locality L Specify the city where your organization is located Optional State ST Specify the state or province where your organization is located Optional Country C Specify your two character country code 4 Click OK The Certificate Signing Request dialog box displays the encoded request 5 Copy the entire contents of the Encoded Request box and submit it to your certificate authority Be sure to include the text BEGIN NEW CERTIFICATE REQUEST and END NEW CERTIFICATE REQUEST Depending on the certificate authority your CSR may be submitted by pasting it into a web page 6 Click OK When your request has been processed your certificate authority sends you a signed public certificate for your RealPresence Capture Server system Some certificate authorities also send intermediate certificates or its root certificates The certificate authority might send you the certificate as e mail text an e mail attachment or content on a secure web page Re
11. 1 Goto Home 2 Inthe Signaling Connection area click Dial out to record 3 Configure relevant settings You need to select Event Name for the recording to start 4 Click OK Polycom Inc 70 Media Management You can archive your conferences and manage your archives Manage Archives You can view all files recorded by the RealPresence Capture Server system in the Media gt Archives page An administrator can view play back delete download or re transcode these media files View Archive Details On the Media gt Archives page administrators can view a summary of each archive Archive Details ID The ID for this archive Name The name of the archive Duration The duration of the archive Video Type The video codec type used by the archive Audio Type The audio codec type used by the archive Content Type The content video type of the archive Key Words The keywords for this archive Description Additional user information Play Back and Download Archives The RealPresence Capture Server system can transcode recorded videos into different formats layouts and bit rates including e RAW RAW bit stream is automatically generated after the system completes the recording also can be transcoded if transcoding template is configured The RAW files are stored in a proprietary format They are used as the source file to transcode other media formats For detailed transcoding settings refer to C
12. Configure External Media Servers You can now stream live meetings and on demand meeting archives to leading 3rd party media servers such as Wowza IIS Media Service Smooth Streaming only and Windows Media Server Configure IIS or Wowza Media Server You need to configure a Wowza or IIS media server and your RealPresence Capture Server to work with the server as well To configure IIS and WOWZA media servers 1 Click IIS or WOWZA under Server 2 Click Add Polycom Inc 64 Live Streaming 3 Configure the following basic settings External Media Servers Parameters Server Name Specify the name of the external server Server Address Specify the IP or DNS of the external server you selected Server Port Specifies the port that the RealPresence Capture Server system uses to send the encoded MP4 live streams to the external server Following are the default ports IIS Media Server 80 e Wowza Media Server 1935 Note Valid port values range from 1 65536 The port number must be the same as set in the corresponding external media server If a firewall sits between the RealPresence Capture Server system and the external server make sure that rules are set to allow the two way communication between the RealPresence Capture Server system and the external server 4 Specify whether to select Enable Live If enabled also configure the following settings Enable Live Streaming Stream Protocol for WOWZA only
13. A default group named all users is built in the system It includes all the users defined in the RealPresence Capture Server system all users group cannot be modified or deleted Administrators can define a new group modify or delete existing groups To view user groups 1 Goto User gt Groups 2 Filter by Local Groups or AD Groups To create a new user group 1 Goto User gt Groups 2 Click Add 3 Specify a name for the group The group name must be unique You can enter associated descriptions if necessary Click Group Members 5 Select users to add to the group and then click Add To delete an item select it and click Delete To modify or delete an existing group 1 Goto User gt Groups 2 Select the group entry you want to delete 3 Click Edit or Delete Set Recording Parameters You can configure supplementary recording settings from Configuration gt Call Settings The system call setting will be applied as default value to all calls in the system If there is difference in recording template then usually recording template setting will take precedence To configure recording setting options 1 Goto Configuration Call Settings Polycom Inc 26 System Configuration 2 Configure the following settings Record Parameters Allow recording even when no resources are available to create live stream s If this option is selected when there are insufficient resources available to live stream a m
14. Archives and Live Streams Using the User Portal 00 000 00 00a ee 85 View Live Streams s ueesleeeelle enhn hn hh 86 Appendix A Console Commands lleseseseeen 87 Login Console sis skIlde Eu ERI ere ere ER Rc EENE RE RR Ae RR Re e ts 87 Console Command Descriptions llli sees 88 FGI NER CETERO MOTTO 88 EXit DU 88 Viewing Device Information iliis RI III 88 Reboot DEVIC m codeine wn EN ete el Ae Ve a E 88 Power off System ic24 i iaiiedddeeiicewid rbaaseudd reed pedum ihe 89 Reset Password 2 d cdeg4 d edna ied Bide oak dod ee eee 89 Reset Admin Password 0 000 cee hn 89 Restore System Configuration llsee tees 89 Check Disk Space Usage 00 cece ete eee 89 PING secet ned any Res ae Mea ab Siew E Rope RR Ead ien a ae we dE PRA dd 90 Network Settings xe dai dre bac deed RR e RR d eR UR e Rea 90 Appendix B Configure External Servers sss 92 Live Stream Meetings to an External Media Server 0 00 cee eee eae 92 Configure the Wowza Media Server 00 00 cette eee 93 Configure the IIS Media Server 0 0 0 0 0 00 c cee n 95 Configuring the Windows Media Server 00 0 cece eee eae 99 View the Streaming through External Media Server 0000 eee eee 100 Appendix C Configure the Server Working with VCS 102 Configure VCS Calli
15. Choose between RTSP Steaming and RTMP Streaming Application Name Specify the name of the external media server s application to be used for the live streaming Note Contact the administrator of the external media server for the naming rule of the application name User Name Specify the user name to access the external media server Password Specify the password to access the external media server Test Test whether the live streaming configurations work Configure Windows Media Server You need to configure a Windows media server and your RealPresence Capture Server to work with the Server as well To configure Windows Media Server 1 Click Windows Media Server under Server 2 Click Add Polycom Inc 65 Live Streaming 3 Configure the following basic settings External Media Servers Parameters Server Name Specify the name of the external server Server Address Specify the IP or DNS of the external server you selected HTTP Port The default value is 80 RTSP Port The default value is 554 4 Specify whether to select Enable Live If enabled also configure the following settings Enable Live Streaming User Name Specify the user name to access the external media server Password Specify the password to access the external media server Test Test whether the live streaming configurations work Configure AKAMAI CDN You need to configure an AKAMAI media server and your Real
16. Number you recorded and click Next oN Oo OQ Follow the page prompts step by step to generate the Key Code required for system activation Enter the product options license numbers 9 Note down the activation key Key Code on the page and click Upgrade 10 Go back to Capture Server Admin Portal and activate the system under Admin gt Product Activation Polycom Inc 16 Software Installation To download Capture Server software and VE version 1 Goto Admin gt Product Activation to obtain the serial number Write it down for later use N and go to Support Home Click the EULA and agree to it Click Submit o o 10 0 OQ Enter the following web site address in the address bar of the web browser support polycom com Go to DOCUMENTS amp DOWNLOADS gt UI Infrastructure Click Video Content amp Management Solutions at the left side bar Click Polycom RealPresence Capture Server Virtual Edition Enter your e mail address and password to log in to or register for a new account Go to Capture Server Admin Portal and activate the system under Admin Product Activation To view the system activation status Goto Admin gt Product Activation The following system information is displayed License Type Permanent license or 90 day trial version Software Version Current version of the software running on the system Serial Number Product serial number Activation Status Whet
17. Ping and type Enter to check the network connection status Reboot Choose Reboot and type Enter to restart the system The system will show the prompt message Do you really want to reboot the machine Choose Yes to restart the system or No to cancel Polycom Inc 88 Appendix A Console Commands Shutdown Choose ShutDown and type Enter to power off the system The system will show the prompt message Do you really want to shutdown the machine Choose Yes to restart the system or No to cancel Fallback Choose Fallback and type Enter to restore the system to the time the snapshot was created Click Yes to fall back the system or No to cancel Show Choose Show and type Enter to show the general system information including System Version Interface Information and IP Address Information Exit Choose Exit and type Enter to exit the command control interface Polycom Inc 89 Appendix B Configure 3rd Party Media Servers You can now stream live meetings and on demand meeting archives to leading 3rd party media servers such as Wowza IIS Media Service Smooth Streaming only and Windows Media Server This feature expands the streaming audience capacity of the RealPresence Capture Server system Users can watch these streams and on demand meeting archives hosted on external media servers from within the Admin Portal or from the User Portal On the RealPresence Capture Server system you can live stream record
18. Record and Playback You can find some preconfigured templates for iOS and Android as follows Preconfigured Templates for iOS Template Name Resolution Frame Rate Bitrate Aspect Ratio Profile Iphone M 2 640 480 1296 iPhone4 amp Baseline above Iphone S 2 480 360 15 464 4 3 iPhone4 amp Baseline above Ipad L 1024 768 30 1M 16 9 iPad 2 iPad Baseline mini Iphone M 1 640 360 30 664 16 9 iPhone4 amp Baseline above Ipad H 1920 1080 30 1 7M 16 9 New iPad High Profile iPad Retina Display Iphone S 1 480 270 15 464 16 9 iPhone4 amp Baseline above Preconfigured Templates for Android Template Bitrate Name Resolution Frame Rate Kbps Profile SD H 480 360 30 500 Baseline SDL 176 144 12 56 Baseline HD 1280 720 30 2M Baseline To view a transcoding template Goto Template Transcoding Templates To configure a transcoding template for IIS media server 1 Goto Template Transcoding Templates 2 Click Add 3 Select ISM for Media Type 4 Select the IIS media server you configured in Transfer to Media Server field Polycom Inc 54 Record and Playback To configure a transcoding template for WOWZA media server 1 Goto Template gt Transcoding Templates Click Add Select MP4 for Media Type Select the WOWZA media server you configured in Transfer to Media Server field A N To edit or delete a transcoding template 1 Got
19. Server system dials into a conference hosted on RealPresence Collaboration Server the layout can be changed once Capture Server is connected when configured with SIP calls only To start a playback call 1 On Capture Server Admin Portal go to Media gt Archives Select an archive and click Playback Fill in the IP address Choose a signaling protocol a amp W N Choose from the following layouts gt Auto Automatic layout according to conference setting at RMX side to recording server gt Lecture The playback video is viewed in full screen by all conference participants 6 Choose an episode from the drop down list 7 Click OK Once the archive playback is completed Capture Server will drop from the multipoint call within five minutes if no command is given e Capture Server will terminate the call five minutes after the playback is paused Polycom Inc 61 Record and Playback When video call play back to RMX the conference layout type can be changed You can reuse the current overview To change conference layout type for an ongoing call 1 Goto Signaling Connection and click I5 2 Choose from the following layouts Auto Automatic layout according to conference setting at RMX side to recording server gt Lecture The lecturer is viewed in full screen by all conference participants while the audience is time switched in the speaker s view It s for SIP calls only Polycom Inc 62 Live Streaming T
20. beeps measured in second This is enabled by default Media Encryption Type If the Capture Server is licensed for call encryption this option specifies how AES Advanced Encryption Standard encryption is enabled and SIP connections Required For All Calls Enable the AES encryption for all H 323 and SIP calls including video and audio only calls This option requires the device to connect the system with AES enabled otherwise the connection cannot be set up When Available Both encrypted and non encrypted undefined participants can connect to the same conferences where encryption is the preferred setting e Off Disable the AES encryption and SIP connections Note The Media Encryption Type available here is consistent with that set under Set Recording Parameters The encryption change is applied to new calls only and does not impact the archive Max Call Length Specifies the maximum call length for recording or live streaming calls The default option is Auto When selected the max call length setting will be the same as configured under Configuration Call Settings Note The template value set here will override the system value set under Configuration gt Call Settings on Admin Portal Conference Layout RMX 8 4 or higher Specify the people layout received and recorded from MCU The 1x1 and 1x2 layout may give focus on the speaker of the conference in the recording e Auto Automatic layout acco
21. before the password can be changed Default 0 Reuse Number of Password Specify the number of most recent passwords that cannot be reused For example if set to 2 the last two passwords cannot be reused Default 0 Password Allow to contain or reverse User Specify whether to allow a valid password to contain Complexity ID the same characters in the same order or reversed as the user name Minimum Password Length Specify the minimum number of characters required for a valid password Default 1 day Minimum Password Changed Characters Specify the number of characters that must be different or in a different position in a new password If this is set to 3 123abc can change to 345cde but not to 234bcd Default 0 Maximum Consecutive Repeated Characters Specify the maximum number of consecutive repeated characters in a valid password If this is set to 3 aaa123 is a valid password but aaaa123 is not Default 0 Minimum Upper Case Specify the minimum number of uppercase characters required for a valid password Default 0 Minimum Lower Case Specify the minimum number of lowercase characters required for a valid password Default 0 Minimum Numeric Characters Specify the minimum number of numbers required for a valid password Default 0 Minimum Special Characters Specify the minimum number of special characters required for a valid passwor
22. create new media output formats on the fly stop ongoing media file creation or delete existing media files You can also restart transcoding after you stop the transcoding or when there is transcoding error To add new media files 1 o o FP o DN Go to Media gt Archives In the archives list select an archive Click Media Files Select one media file Click Add Select one or several transcoding templates Click Add and then click Close Polycom Inc 73 Media Management e Select a transcoding template with lower bit rate resolution and frame rate than that of the source file Click Media gt Transcoding to view the transcoding status e Once transcoding is done find the transcoded files under Media gt Archives To delete a media file 1 Goto Media gt Archives In the archives list select an archive Click Media Files Click a media file to be deleted and then click Delete Click OK and then click Close Archives will be deleted permanently once you choose delete action on Admin Portal Transcoding Task Control In this section you can learn how to view transcoding status stop an ongoing transcoding or restart a transcodong a fF O N To view transcoding status 1 Goto Media gt Transcoding 2 Inthe archives list select an archive 3 Click Media Files Media files transcoding can have the following status Ready The file can be played and downloaded Waiting File waiting t
23. for automated recording and playback e t supports H 323 and SIP standards for interoperability with third party conferencing systems e Itis available with several licenses that control the number of video calls that can be recorded and of those calls the number of calls that can be streamed live for viewing on web browsers e l tcan output a maximum stream live or video on demand of 1080p HD people content combined e t provides access to live and video call archive streams on devices with compatible browsers including PC MAC iOS and Android devices e t enables you to access video call archives via any standard based endpoint e t provides REST API support for third party integrations Polycom Inc 1 System Overview Capacity The license that you buy determines the RealPresence Capture Server capability The following table shows the maximum capacity of the RealPresence Capture Server when it performs different features RealPresence Capture Server Capacity Feature Description Signaling Connection Specify the maximum number of devices connected to 6 H323 SIP RealPresence Capture Server simultaneously Connection type live streaming recording recording only and playback Conference Specify the maximum number of conferences that can be 6 Recording recorded simultaneously Connection type recording only Single point Specify the maximum number of single point conferences 3 720p and 1080p Con
24. gt lt cross domain access gt lt policy gt lt allow from gt lt domain uri gt lt allow from gt lt grant to gt lt resource path include subpaths true gt lt grant to gt lt policy gt lt cross domain access gt lt access policy gt Configure a virtual directory for VoDs if you want to play the archives through an IIS Media server 5 Create a virtual directory named as vod with the default port as 80 Specify the physical path for the virtual directory for example C inetpub wwwroot vod 6 Install and configure a supported FTP server The FTP server shares the VoD physical path for example C inetpub wwwroot vod 7 Grant the users at least the Read Write and Create Directories authorities To configure the RealPresence Capture Server system for work with the IIS server 1 Goto Server IIS 2 Click Add Polycom Inc 94 Appendix B Configure 3rd Party Media Servers 3 Configure the following basic settings IIS Media Server Parameters Server Name Specify the name of your IIS Media Server Server Address Specify the IIS server IP address Server Port Specify the port that the IIS server used to receive MP4 live streaming The value is 80 by default Note Valid port values range from 1 to 65536 The port number must be the same as set in the corresponding external media server If a firewall sits between the RealPresence Capture Server system and the external se
25. on the local machine that the browser is running on 2 Click Backup To restore the system configuration using the configuration file Go to Admin gt Config Backup Restore Click Add select the ppm file from local machine and click Open Click Upload Click Restore a amp o Nx Confirm to restart the system Back Up and Restore Media Files The RealPresence Capture Server system is able to backup media data to the FTP server in the network and restore system user data to the selected media data snapshot based on the time points generated in the backup You can back up the entire media data RealPresence Capture Server only uses passive mode FTP to transfer files Configure an FTP Server for Backup Before backing up user data you need to configure FTP server on the RealPresence Capture Server system first To automatically back up archives after call Automatic Archive 1 Goto Admin gt Data Backup Restore 2 Select Enable Automatic Archive Polycom Inc 79 System Administration 3 Configure the following settings for both FTP server and alternate FTP server FTP Server Parameters Server Address Enter the IP address of the FTP server Port Enter the port of the FTP server Media Backup Path Specify the default FTP directory to save your media files User Name Enter the account and password for login to the FTP server Note The registered FTP user should possess read write permissions
26. please try again When play back an archive with invalid PIN code Customizing UI Logo You can customize the logo displayed on both Admin Portal and User Portal Polycom Inc 45 System Configuration To customize the Logo picture of the web Management interface 1 Goto Configuration gt Customization In the Logo area click Change Logo gt Add to select the picture to be uploaded The uploaded pictures must be in the png format with 201 54 pixels Click Open Upload Click OK a Ff O N Setup E mail You can set an e mail address for your RealPresence Capture Server system This is filled to From address in the e mail the system sent out To set an e mail address for the RealPresence Capture Server system 1 Goto Configuration Customization 2 Configure the following settings Admin Email Settings Sender Email This is filled to From address in the email the system sent out Frequency Select the period for automatic e mail notification Receiver Email The email is sent when there is administrative event occurs like disk warning alert etc Service Email Settings Enable Emaill Notifications When enabled you will receive e mail notification when live streaming starts or archive is ready for VoD Portal Settings e When using Polycom RealPresence Media Manager or other external portal to allow users to access live and on demand streams it is a best practice to
27. recording template The template defines the basic recording link parameters Polycom Inc 55 Record and Playback Transcoding Template After recording is done the system will do offline transcoding according to transcoding templates configured here Multiple offline transcoding outputs are allowed Note Only qualified transcoding template will apply If the template parameters is higher than recorded raw parameters then the template will be ignored For example if recording raw resolution e g 4CIF is less than transcoding template e g 720p then this transcoding template will be ignored Live Streaming Server You can check configured live streaming server information including publish point template stream alias and streaming list Email Address separated by Once the live streaming is started or the VRR recorded video has completed its format conversion and is ready for viewing the system sends an e mail message to the address set here 4 Click OK You can click Save As to clone a VRR with the same settings To add publishing points for external media servers 1 Goto Template VRRs Select a VRR and click Edit Click aaa select a live streaming server you configured Enter values in the Publish Point Template field Fill in an alias for this stream oa fk WwW N Select a live streaming bitrate For external or AKAMAI media server configuration details refer to Appendix B 7 Click
28. redirect visitors from the Capture Server s User Portal to the Media Manager or 3rd party portal home page You can also manage session idle timeout and maximum number of login for both Admin and User Portal e You can select to show both internal and external live streaming URL Polycom Inc 46 System Configuration Portal Setting Configuration Redirect Settings Redirect users Enter a URL for visitors to redirect from Capture Server s attempting to connect User Portal to the Media Manager or 3rd party portal to User Portal home page https Capture_Serve r portal to the following URL Test Test whether the URL works Disable view This is enabled by default and as a result guest users on permission of user User Portal do not have view permission portal for guest user Session Management Admin Portal Session Idle Timeout specifies the number of minutes an Admin Portal session can be idle before the server cancels the session The default value is 30 e Session Maximum Number Per Application The maximum number of Admin Portal login The default value is 200 User Portal Session Idle Timeout specifies the number of minutes a User Portal session can be idle before the server cancels the session The default value is 30 e Session Maximum Number Per Application The maximum number of User Portal login including anonymous login The default value is 3000 Streaming URL Settings Show both internal
29. system using the FECC and DTMF functions of the remote control When your endpoint supports FECC or DTMF use the remote control to operate the TV user interface menu page The table below defines in detail the FECC and DTMF operation keys on the remote control of Polycom endpoint FECC and DTMF Operation Keys When in the menu Pause the 1 Pauses the recording display state Ln recording Confirm the 2 Starts or resumes a paused selection recording Select leftward 3 Stops the recording cyclic Select rightward 5 Plays back the recording cyclic Polycom Inc 9 User Interfaces When in the video playing state 1 Pauses the current video 12 Starts or resumes a paused video 3 Stops playback of the current video and returns to the main menu 4 Reverses the current video 6 Fast forwards the current video Console Accessed via vSphere client console or SSH console is used to view change IP settings and reboot the system For example set DNS server view disk space usage and shut down the system Refer to AppendixA for more supported command line information Polycom Inc 10 Hardware Installation The front panel of the Polycom RealPresence Capture Server system is shown in the next illustration Hardware Requirements The following table shows the hardware requirements for the RealPresence Capture Server Hardware Requirements
30. the Primary Streaming Rate and Secondary Streaming Rate Go to Live Streaming WMV and configure relevant settings Click OK For configuration details refer to table Recording Template Polycom Inc 63 Live Streaming Start Live Streaming Procedure for starting a live streaming is the same as the one for starting recording For more information see Start a Recording View Live Streaming Information If live streaming is in progress on the system the current live streaming list displays on the Live Streaming page Go to Media gt Live Streaming menu to enter the Live Streaming page The live streaming list displays live streaming summary such as live streaming name VRR number used start time live streaming detail and multicast detail View Live Streaming Video When the system starts live streaming you can view the video being live streamed in real time on the Live Streaming page To view live streaming in progress 1 Goto Media gt Live Streaming 2 Select the live streaming content you want to view in the list and then click in the Live Streaming Details area on the right side of the page The system s User Portal opens to play the video If the live streaming content uses two different bandwidths two Play buttons with their bandwidths appear in this area and you may choose the appropriate bandwidth to play based on your network condition You can also view live streaming links on Home and Call
31. to make calls using static aliases instead of IP addresses that may change each day If you make SIP calls you can register RealPresence Capture Server to a SIP server to simplify calling H 323 If your network supports H 323 you can register RealPresence Capture Server to a H 323 server to simplify calling To register the system to a gatekeeper to make H 323 calls 1 Inthe address line enter the system s IP address in this format https lt system IP address gt admin 2 Go to Configuration gt Signaling Settings gt H 323 3 Select Register To Gatekeeper 4 Configure the settings listed in the following table After you finish the configuration click OK H 323 Gatekeeper Parameters Gatekeeper type Choose between Polycom and Cisco VCS Primary Gatekeeper Indicates whether the system is registered to the primary gatekeeper Gatekeeper Address Specify the IP address for the gatekeeper Note Never enter Capture Server s IP address Gatekeeper Port Specify the port number for the gatekeeper the default value is 1719 Register User Information for Specify whether to register the system to a Polycom Gatekeeper server for Gatekeeper H 235 0 authentication When H 235 0 authentication is enabled the gatekeeper ensures that only trusted endpoints are allowed to access the gatekeeper Gatekeeper User Specify the user name for registration with the Polycom Gatekeeper server Gatekeeper Password Specify the passwor
32. your entry point password to access the AKAMAI server 4 Click OK This is a charged function and you need an account to log in to the AKAMAI configuration page to get the needed parameters To add publishing points for external media servers 1 Goto Template gt VRRs Select a VRR and click Edit Click ad select a live streaming server you configured oN Oo FF W IN Click OK Pre link Event Enter values in the Publish Point Template field Fill in an alias for this stream Select a live streaming bitrate Click See Always click Save before clicking OK otherwise the entered data will be lost Sometimes for significant events like webcast or CEO meetings you may need to send meeting logistics beforehand this feature provides pre link URL for recording live streaming and multicast live streaming events To create a pre link event 1 Goto Template gt Events 2 Click Add Polycom Inc 67 Live Streaming 3 Configure the following settings indicates mandatory parameters Pre link Event Parameters Event Name Specify a unique name for this event A valid event name contains lowercase characters a z uppercase characters A Z numbers 0 9 space or multibyte characters Event Number Specify a number to identify the event you can also use the number automatically generated by the system Note The valid number ranges from 300 399 VRR Name Choose a VRR from the drop down l
33. 0 minutes 3 2 GB 3 5 GB 1 720p 1024 kbps 60 minutes 862 MB 860 MB 1 ACIF 512 kbps 60 minutes 458 MB 459 MB 1 CIF 128 kbps 60 minutes 100 MB 103 MB NIE People Video Content Video Call Protocols H 323 SIP H 239 BFCP TCP only Audio G 711 G 722 G 722 1 N A Protocols Codes G 722 1 C G 729A Siren 14 Mono Stereo Siren 22 Mono Stereo Siren LPR Siren LPRStereo Video Codecs H 264 BP H 264 HP H 264 BP H 264 HP H 263 H 263 H 261 H 263 H 263 Video Resolutions 1080P 720P 4CIF CIF H 263 XGA 30 H 264 720P30 Polycom Inc 5 Approximate Capacity of Polycom Capture Server 1 7 in Hours of Recording System Overview Approx file Approx capacity of size of 1 hour Approx number of Capture Server MP4 in MB hours of Appliance Local from Admin recording TB of storage in hours Resolution Call speed Kbps Guide storage Capacity 3 5 TB CIF 128 000 103 9 700 33 950 4CIF SD 512 000 459 2 170 7 595 720p30 1 024 000 860 1 160 4 060 1080p30 1 024 000 870 1 140 3 990 720p30 4 096 000 3 500 280 980 1080p30 4 096 000 3 500 280 980 Polycom Inc These values are all estimates because file size varies by call speed video quality and amount of motion File size info from Admin Guide capacity is per data sheet Storage capacity can be expanded on appliances by using NAS storage Capture Server Virtual E
34. 63 LIVE Streaming E 67 Start Live Streaming 2 eresas iaaa eee Rl dee ee RR Rh Rd Rh eee 68 Multi Live Streaming 0 0 2 0 e 4 vee edhe R4 A eae 68 View Live Streaming Information 0 0 0 tees 68 View Live Streaming Video 0 0 eee 68 Media Management a6 cececest sheen edevand Se bed oesdeka eid eR RR wees 71 Manage Archives o ocer siise ivers a DUETT ee dh dnd dna 71 View Archive Details 0 000 eens 71 Play Back and Download Archives lslelieee ees 71 Modify Archives 4s ido gue pP PEE E RO ERE dde d Ede teer Pp E d red 73 Dynamic Archiving s utere Pace Fu hex OR RU Re ddd ae ae 3 XR Reb dae Poe Reb s E e d 73 TFANSCOGING 3 iei Sk Baas aad Phase eS d UR A eae 74 Fault Management 2 2 sc ses suture ee evend deceeeuadate RE RERARE RE EE RR 76 System Log Configuration 0 0 0c 76 Configure Log Settings liliis eee 76 Log Management suuessleee elle ee hh hs 77 Restart and Shut Down the System 0 0 ce ene 77 Upgrade Backup Restore and Migrate LL ssssssssss 80 System Upgrade and Downgrade 00 eta 80 Backup and Restore 0000s 81 Polycom Inc Back Up and Restore Data 0 0 20 tees 81 Configure an FTP Server for Backup 0 0c eee eee 82 Back Up and Restore Archives liliis 82 Manage Archives and Live Streams Using the User Portal 84 Manage
35. Capture Server Using the following IP Address IP Address the IP address of the system e Subnet Mask the subnet mask of the system e Default IPv4 Gateway the address of the interface to use for accessing the IPv4 gateway e Preferred DNS Server the preferred DNS server address for the system to resolve domain names Alternate DNS Server the alternate DNS server address for the system to resolve domain names Enable IPv6 Specify whether to enable IPv6 related functions Obtain an IP Address Automatically IPv6 Specify whether to obtain the IPv6 address automatically using Stateless Address Auto configuration SLAAC Note Obtaining an IP address automatically is not recommended For best results the system should be configured with a static IP address Using the following IP Address IPv6 Polycom Inc Select this option to manually configure a static IPv6 address Link Local Address Specify an address for link local communication Routers do not forward packets with link local addresses Site Local Address Specify an address for site local communication Routers do not forward packets with site local addresses e Global Address Specify one or several address for communication with external IPv6 networks Separate several addresses with a comma Default IPV6 Gateway Specify the address of the interface to use for accessing the IPv6 gateway 20 System Initialization
36. EE EUR AR eee AUR eee 43 Notice about Using Polycom SNMP MIB Files 0 0 0 0 eee eee ee 44 IB Elegir C x Dp 45 Password Settlngs xs sea ets Rr deba e Per auia d ade Kec dus od dee ee edd 45 Ul Customization 6 nicest na ER eee Ep ee a a ae ERA SERRA 46 Customize IVR Information iliis 47 Customizing Ul LOgO 1 ete nae 47 Setup E Mail bebe ahd whee aks Soba bob Gadde eee ee ee 47 Portal Setlgs i oxosd eue dice dct cei chee es URNA ee ae ered dee feed 48 Polycom Inc Record and Playback 22cm cee dbduass REGERE EARS AR AR ARR es 49 Configure Templates i ssoussi senile hh rh hd rh RE EE 49 Configure Recording Templates illis 49 Configure Transcoding Template 0 000 eh 53 Configure VRRS isse RR Res Rm ei mt exe ene n eR RAT RO RU R d 55 Slat a Recording 22 2 Ie RIP lGe deseris qudkecorgugew dda ddda andar 56 Point to point Recording 0 cee tte eae 58 Dial in from Endpoint 0 00000 ete 58 Record from RMX via Recording Link 0 000 cece eee en 59 Change Conference Layout for MCU hosted calls 000 005 59 Dial into a VRR to Start Recording 0 c cee eee 59 Play Back Media Archives 0 0 00 cette 60 QUICK CODE Ec PP 61 Live Streaming VoD xu scies ce dae se Ses see ene dads dbs eee te ace 63 Streaming Using Capture Server 0 0 0 0 eae 63 Streaming Using External Servers 0 00 0 cee
37. Goto User gt Users 2 Click Add Polycom Inc 24 System Configuration 3 Configure the following settings indicates mandatory options Adding an User User ID Specify the user ID used for web login User ID must be unique with a length of 1 128 characters and consist of alphanumeric or symbol characters Once created user ID cannot be modified Full Name Specify the user s full name Password Specify the login password Confirm Password Specify the confirmed password which must be identical to the login password Role User roles Administrator Auditor or User Different roles determine the user operation permissions after logging in to pages Description Specify additional related information Modify User Information The administrator can modify local user information and password or delete user To modify user information 1 Goto User gt Users 2 Select the user entry you want to edit 3 Click Edit 4 Enter the user information and then click OK To modify user password local user only Go to User Users Select the user entry you want to modify Click Change Password kh OD Enter the new password and confirm password then click OK To delete a user 1 Goto User gt Users 2 Select the user entry you want to delete 3 Click Delete Polycom Inc 25 System Configuration Create and Manage Groups You can create user groups and set permissions for groups
38. Presence Capture Server to work with the Server as well To configure AKAMAI Media Server 1 Click AKAMAI under Server 2 Click Add 3 Configure the following basic settings External Media Servers Parameters Configuration Name The CONFIG NAME displayed on AKAMAI configuration page under PUBLISH Manage Streams Stream Name The STREAM NAME displayed on AKAMAI configuration page under PUBLISH Manage Streams Stream Number The STREAM ID displayed on AKAMAI configuration page under PUBLISH Manage Streams Polycom Inc 66 Live Streaming Server Port Specifies the port that the RealPresence Capture Server system uses to send the encoded MP4 live streams to the AMAKAI server Note Valid port values range from 1 65536 The port number must be the same as set in the corresponding external media server If a firewall sits between the RealPresence Capture Server system and the AKAMAI server make sure that rules are set to allow the two way communication between the RealPresence Capture Server system and the AKAMAI server Entry Point Specified on AKAMAI configuration page under PUBLISH gt Manage Streams HDS Playback URL Specified on AKAMAI configuration page under PUBLISH gt Manage Streams HLS Playback URL Specified on AKAMAI configuration page under PUBLISH gt Manage Streams User Name Specify your entry point user name to access the AKAMAI server Password Specify
39. Save Always click Save before clicking OK otherwise the entered data will be lost 8 Click OK To edit or delete a VRR 1 Goto Template gt VRRs 2 Click the VRR entry you want to edit or delete 3 Click Edit or Delete Start a Recording You can start recording in RealPresence Capture Server using one of the following methods e Call from RealPresence Capture Server to an interoperable endpoint from Admin Portal e Call from RealPresence Capture Server to an interoperable endpoint from User Portal e Call RealPresence Capture Server from an interoperable endpoint e Start a recording from Polycom RMX system via recording link Polycom Inc 56 Record and Playback e Schedule a meeting on RealPresence Media Manager and connect the RealPresence Capture Server to an endpoint To start a recording from the Admin Portal 1 Access Capture Server admin portal by its IP address or host domain name from a compatible browser 2 Enter the user name and password to log in to the system 3 Goto Home In the Signaling Connection area click Dial out to record 4 Configure the following settings Dial Out Parameters Address Specify the calling address The system supports entering the calling address with an extended service number in the address box If you call a H 323 system you can dial out to endpoints by entering the numbers in the following formats e far end E 164 prefix Use when every system has registered to a gate
40. Transcoding Templates 2 Click Add 3 Configure the following settings Transcoding Template Template Name Specify a unique name to identify this template Media Type Specify the output media file format Bit Rate Specify the output media file bitrate Video Type The video protocol used by the archive Frame Rate Specify the media frame rate Max Resolution Specify the maximum transcoding resolution Polycom Inc 52 Record and Playback Aspect Ratio Specify the aspect ratio of the output media file Layout Specify the layout for displaying people and content videos when transcoding dual stream Users can choose from the following layouts Single window with small content people 75 content 25 Displays dual stream in one window of which 7596 is people video and 2596 content video Single window with medium content in right People 50 Content 50 Displays dual stream in one window of which 5096 is people video and 5096 content video Single window with medium content in left People 50 Content 50 Displays dual stream in one window of which 5096 is people video and 5096 content video Single window with large content people 25 content 75 Displays dual stream in one window of which 2596 is people video and 7596 content video Single window with people only content not shown Displays people video only in one window with no content Single window with pe
41. age Settings By default RealPresence Capture Server stores the files on a network file system if you enable it For configuration steps refer to Configure Media Storage Settings Note You need to click Next and save changes at the next step by clicking OK otherwise the configured settings will not be saved Step 2 Configure IP Settings The RealPresence Capture Server system supports both IPv4 or IPv4 amp IPv6 network communications You can configure parameters to be used for network communication including system IP address DNS server and NAT server For configuration steps refer to To set IP If you are done with configuration click OK to save the changes Step 3 Product Activation The basic system information is displayed here For configuration steps refer to Product Activation As the Virtual Edition comes with a 90 day trial license you can use the Capture Server system without activating the license Step 4 Configure Signaling Settings For H 323 if a gatekeeper is configured on your network you can register RealPresence Capture Server to the gatekeeper to simplify calling A gatekeeper manages functions such as bandwidth control and admission control A gatekeeper also handles address translation which allows you to make calls using static aliases instead of IP addresses that may change each day If you make SIP calls you can register RealPresence Capture Server to a SIP server to simplify calling For configu
42. and When selected portal will show both external media external live streaming server s live stream URL and Capture Server s native URL stream URL By default this option is unchecked and only external media server s live stream URL is shown Polycom Inc 47 Record and Playback Configure Templates A template is used to define a set of basic recording parameters such as call rate of recording video quality whether to live stream and streaming rate All Virtual Recording Rooms VRR are created based on templates Changing parameters of a template may change the corresponding recording policies of the VRR using that template Configure Recording Templates In this section you ll learn how to configure recording templates including how to view define edit or delete a recording template To view a recording template Goto Template Recording Templates To define a recording template 1 Goto Template Recording Templates 2 Click Add 3 Configure the following settings Recording Template Template Name Specify a unique name to identify this template Enable Live Streaming Enable live streaming for the calls that use this template Disable Recording This setting is available when Enable Live Streaming is selected When this is selected the call will be live streamed only without recording Enable Multicast Specify whether to enable multicast for the recording template If Auto Multicast
43. and Playback e For now it is only available in H 323 point to point calls e For point to point recording from User Portal refer to To start point to point recording from User Portal Video Call Playback This section introduces how to play back video files for both dial in and dial out calls Video Call Play Back when Dialing in from Endpoint You can play back recorded media archives stored in RealPresence Capture Server using Quick Code A quick code is generated automatically for every archive after the system completes a recording To view the quick code of an archive from Admin Portal 1 Goto Media gt Archives 2 The quick code is displayed in the Quick Code column N To edit the quick code of an archive 1 Goto Media gt Archives Select an archive Click Edit Edit the quick code in Quick Code text filed Click OK a fF WO N To play back archives using the quick code Dial using one of the following formats gt H 323 If the system has been registered to a gatekeeper dial Capture Server E 164 prefix Quick Code For example if the E 164 prefix of the Polycom RealPresence Capture Server system is 1234 and the quick code of the file to be played back is 0123456 dial 12340123456 Polycom Inc 60 Record and Playback If the system has not been registered to a gatekeeper dial RSS IP address Quick Code For example if the IP address of the Polycom RealPresence Capture Server s
44. aracters amp lt gt Polycom Inc 40 System Configuration Privacy Protocol Specify the privacy protocol that you want to use e DES Data Encryption Standard e AES Advanced Encryption Standard Privacy Password Specify the password that will be used to log in over the privacy protocol Note A valid password contains 8 64 characters and not include these characters amp lt gt Notice about Using Polycom SNMP MIB Files Besides standard SNMP MIB files RealPresence Capture Server also provides two proprietary MIB files e POLYCOM BASE MIB mib e POLYCOM REAL PRESENCE MONITORING MIB mib To use these Polycom MIB files please first import the file POLYCOM BASE MIB mib then POLYCOM REAL PRESENCE MONITORING MIB mib Otherwise the Polycom MIB files cannot be correctly compiled All RealPresence Capture Server MIB files can be downloaded from the Admin Interface Configuration gt SNMP gt Retrieve MIB Files Diagnostics You can use Ping to verify that the RealPresence Capture Server system can communicate with another node in the network To run Ping on the RealPresence Capture Server system 1 Goto Configuration gt Diagnostics 2 Enter an IP Address or Host Name and click Ping 3 You will see the ping response shown in the ping result Active Directory The Polycom RealPresence Capture Server system supports integration with a single Active Directory Server After the
45. ators and the hardware status in general You can check the following status e Basic Polycom Inc 23 System Configuration CPU Usage gt Memory Usage System Disk Usage e Extension Specifies value total storage and status for RAID disk local media disk power etc Web Connections Displays connection status on both Admin and User Portal for administrators users auditors and anonymous users e Admin Portal Connections Current Administrators Current Users Current Auditors e User Portal Connections Current Administrators Current Users Current Anonymous External Server Status The system can be integrated with external servers such as IIS and WOWZA You can check the configuration for IIS WOWZA Windows Media Server AKAMAI AD server and NFS server respectively Note Make sure the NFS server is set up beforehand Manage Users and Groups This section explains how to manage users User Roles Users who are defined in the RealPresence Capture Server system can log in to the system s Admin Portal to complete authorized operations The system supports three user roles e Auditor Who can only audit and manage system logs and set personal information e Administrator Who can perform the most operations and can view and configure all pages e User Who can access archives and view live streaming Add a New User You can add a local user to the system To add a local user 1
46. ault port as 80 Specify the physical path for the virtual directory for example C inetpub wwwroot live Set the authentication methods a b c Select live Double click Authentication To play live streams on an iPad make sure Anonymous Authentication is selected To control an IIS publishing point from your RealPresence Capture Server make sure that Windows Authentication is selected Navigate to C inetpub wwwroot create two xml files clientaccesspolicy xml and crossdomain xml If you have installed the Polycom RealPresence Media Manager and IIS on the same server you need to put the correct crossdomain xml and clientaccesspolicy xml files to the root directory of the RealPresence Media Manager portal For configuration steps refer to Capture Server and Media Manager Integration Guide Here is the example text for the clientaccesspolicy xml and crossdomain xml files Polycom Inc 93 Appendix B Configure 3rd Party Media Servers gt clientaccesspolicy xml lt xml version 1 0 encoding utf 8 gt lt access policy gt lt cross domain access gt lt policy gt allow from http request headers gt lt domain uri gt lt allow from gt lt grant to gt resource path include subpaths true gt lt grant to gt lt policy gt lt cross domain access gt lt access policy gt gt crossdomain xml lt xml version 1 0 encoding utf 8 gt lt access policy
47. com Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback Email your opinions and comments to DocumentationFeedback polycom com Polycom Support Visit the Polycom Support Center for End User License Agreements software downloads product documents product licenses troubleshooting tips service requests and more Contents System Overview s ua cece sc iade eden sed Gri ees ee head ab Renda e RR nc d 7 Capagity cmes ss duel vues Pee eee ee te ee ax ETE REA E ee kG 7 RealPresence Capture Server Stand alone Unicast Live Streaming andVoD 9 RealPresence Capture Server and External Stream Servers 0 000 ee eee 10 Multi user Login Capacity llsseseeeee ee eee 10 Local Media Storage Capacity 0 002 eee 10 User Interfaces cicci x ERE e chee Bo Sora e dei cede Gack esd VPE VOR Ghee Ro d 11 Web based Admin Portal 12 2 Deere PLA Xa qx EE 11 User Permissions through Admin Portal 0 000 cee eese 12 Web based User Portal 0 000 cece ln 12 Scarch and Refresh Lists seat seu toot enn vee OA a a a RU ER EANRIEAY RA 13 TV user interface also called the TVUI 0 0 0 0 nh 13 Understand the Main Menu lllllllleeeeee ee eens 13 Console iis sss bees sb d been ee ERG pides ddd pedo a ahd dh quide dde ped d das 14 Hardware Installation lseeeleeeeeeer e 15 Hardware Requirements
48. d Supported characters include the characters displayed in the Special Characters Set field Default 0 Polycom Inc 43 System Configuration The value 0 indicates no limitation to this option UI Customization You can personalize the system appearance for example set the IVR information and set an e mail address for your RealPresence Capture Server system Customize IVR Information The RealPresence Capture Server system provides IVR Interactive Voice Response service After the call to capture server is connected the IVR will provide guide information to the user on the event happening at the capture server To customize the IVR information 1 2 3 Go to Configuration gt Customization Select the IVR information to be played and corresponding language option Click Upload The audio file to be uploaded must be in PCM format and the sampling frequency must be 16KHz 16bit and mono Click Add select the audio file and click Open Click OK Polycom Inc 44 Default IVR Messages Message Type Welcome System Configuration Message Text When Played Welcome to conference record playback service When join the recording service where Start Recording Immediately is disabled Recording Started Conference recording has started The conference recording has started Recording Stopped The conference recording has ended The conference recording has ended Rec
49. d for registration with the Polycom Gatekeeper server Alternate Gatekeeper Indicates whether the system is registered to the alternate gatekeeper Note The alternate gatekeeper is used only when the primary gatekeeper is not available System Prefix E 164 Specify the E 164 number for the system Polycom Inc 28 System Configuration System H 323 Alias Specify the H 323 alias for the system Remote Display Name Specify the name to be displayed to the far end Note If you set the remote display name with dual bytes characters like Chinese you will not see the characters on the far end endpoints in a H 323 call between endpoints and the Capture Server system If the RealPresence Capture Server is registered to DMA as gatekeeper you can find Capture Server s information on DMA portal under Network gt MCU gt MCUs SIP If your network supports SIP you can use SIP to connect video calls RealPresence Capture Server supports SIP integration with SIP servers such as the Polycom DMA To configure the SIP settings 1 Goto Configuration gt Signaling Settings gt SIP 2 Configure the following settings SIP Parameters Transport Type Specify the transport layer protocol used for communicating with the SIP server It needs to be consistent with the protocol supported by the SIP server Enable Certificate Validation Specify whether to validate the server s certificate before accepting it This optio
50. ddress of the destination network Gateway Specify the IP address of the gateway to access the destination network Subnet Mask Specify the subnet mask for the destination network 4 Click OK The system restarts to apply your changes Polycom Inc System Configuration This section explains the functions used for system administration in detail Check System Status on Home You can find real time system status and information on Home Signaling Connection Shows connection information and recording status of the calls to and from video endpoint or MCUs with this Capture Server Click to expand detailed parameters information The table below provides parameters descriptions Signal Connection Parameters Far End Number The far end number used by the connection Start Time When the calls started Signaling Type H 323 or SIP Dial In Out Whether the connection is incoming or outgoing VRR Number The VRR number used by the connection Live Streaming Whether the connection is performing live streaming Detail Additional information like VRR name audio type audio call rate video type video call rate etc Real Time Information Displays call address audio packet loss video resolution video frame rate etc You can control the recording using the controls e Start recording e if Pause recording e p Resume recording e m Stop recording e gt End the connection You can dia
51. ding and streaming calls 1 Goto Template Recording Templates 2 Select the recording template you want to change Polycom Inc 51 3 Click Edit Record and Playback 4 Choose a value from the Max Call Length drop down list The max call length is a guard timer used to automatically stop recording and disconnect to the recording client when timer times out This is helpful to avoid flooding the disk if recording server fails to end the call after the recording event For a recording call with or without live streaming the default setting is 2 hours range is 1 8 hours for live streaming only calls default setting is 8 hours and there is no limitation to max range When a call is approaching the max call length an IVR message will be sent to user as a reminder To set max call length for streaming only calls 1 Goto Template Recording Templates o a fF WO N Click the recording template you want to change Click Edit Select Disable Recording Clear Auto underneath Max call Length Enter your desired value Note Input positive numbers and the value 0 indicates no limitation to this option Configure Transcoding Templates In this section you ll learn how to configure transcoding templates including how to view define edit or delete a transcoding template you can also learn how to replicate transcoding templates for external media servers To define a transcoding template 1 Goto Template gt
52. dition uses NAS storage exclusively User Interfaces RealPresence Capture Server provides four interfaces that are used for specific purposes Web based Admin Portal Web based User Portal TV User Interface and Console Web based Admin Portal This section introduces how to access the web based Admin Portal and its fundamental layout You can access the Admin Portal via a compatible web browser and do the following e Configure the system e Setup recording parameters e Monitor system use and health e Dial out to endpoints to record meetings disconnect calls in progress and create different transcoded versions of archived calls e Download media files and give admin users a quick way to access and play archives and live streams RealPresence Capture Server system allows up to 200 users with admin rights to log in to the Admin Portal at the same time Polycom now offers a virtual edition of the RealPresence Capture Server system this edition is packaged as an Open Virtualization Archive OVA file The OVA file contains the RealPresence Capture Server application and information about its virtual machine environment It can be installed as a virtual instance on a host machine running VMware vSphere User Permissions through Admin Portal You can log in to the Admin Portal as an administrator an auditor or an user The following table explains user permissions User Permissions Content Audito
53. dow with medium content in left People 50 Content 50 Displays dual stream in one window of which 5096 is people video and 5096 content video at the left side Single window with large content People 25 Content 75 Displays dual stream in one window of which 2596 is people video and 7596 content video Single window with people only content not shown Displays people video only in one window with no content Single window with people or content when content active When people and content videos coexist content video takes priority people video displays only when content is absent Live Streaming WMV Primary Streaming Rate Kbps Polycom Inc The default value is Off Once the streaming rate is set you can define a name for this streaming 50 Record and Playback Secondary Streaming Rate The default value is Off Kbps Once the streaming rate is set you can define a name for this streaming Layout Specify the layout for displaying people and content videos when transcoding dual stream Users can choose from the following layouts Single window with small content People 75 Content 25 Displays dual stream in one window of which 7596 is people video and 2596 content video Single window with medium content in right People 50 Content 50 Displays dual stream in one window of which 5096 is people video and 5096 content video Single window with medium content in left Peop
54. e in the ToS field The value range is 0 5 If this option is selected enter values in the Audio and Video fields The value range is 0 5 Note Precedence is the default mode as it is capable of providing priority services to all types of routers and is currently the most common mechanism Audio Video Specify the priority for audio and video IP packets The recommended priority is 4 for audio and video to ensure that the packet delay for both is the same that audio and video packets are synchronized and to ensure lip and audio synchronization lip sync Control Specify the priority for controlling packets ToS Select the ToS Type of Service that defines optimization tagging for routing the conference audio and video packets Delay The recommended default for video conferencing prioritized audio and video packets tagged with this definition are delivered with minimal delay e None No optimization definition is applied This is a compatibility mode in which routing is based on Precedence priority settings only Select None if you do not know which standard your router supports 3 Click OK The server restarts to apply your changes QoS settings applies to SIP and H 323 calls only it does not apply to streaming Configure SNMP Your system provides a standard SNMP Simple Network Management Protocol interface which supports SNMP version 1 version 2 and version 3 queries with confidentiality authenticatio
55. e NTP server 2 is used only when NTP server 1 is not available Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in Configuration IP Settings 3 Click OK The system restarts to apply your changes Configure Media Storage Settings By default RealPresence Capture Server stores the files on a network file system if you enable it To save your files on a network file system 1 Click Configuration Media Storage Settings 2 Configure the following settings for the network file system Media Storage Setting NFS Server Name Enter a name for the NFS server NFS Server Address Enter an address of the NFS server NFS Storage Folder Specify the folder path to the NFS storage Note Make sure the NFS server is set up beforehand Test Test whether the NFS server is reachable Polycom Inc 31 System Configuration Synchronize archives when storage setting When this option is checked the archives on the storage will be changed synced up with the archive record in the system database and could be viewed from portal viewer or admin The sync up action takes effect after the system restarts Send warning e mail to Admin when remaining Set a NFS storage space threshold You can set a value in the NFS free space reaches GB range of 10 50GB After the system reaches the threshold RealPresence Capture Server will send notifications to speci
56. e generated Polycom Inc Live Streaming Add event example Add Event Event Name Q4CEOAIIHands B Event Number 351 2 VRR Name Default VRR URL Extension CEOAIIHands Multicast URL Extension CEOAIIHandsMulticast Start Date 10 28 2014 hm Start Time 10 44 Description For Demo purpose M Event Change Notification Email Address Separated by E To edit a pre link event 1 Goto Template gt Events 2 Select the event you want to change 3 Click Edit To obtain the pre link URL extension 1 Goto Template gt Events 2 Select an event from the list 3 Click Copy Prelink Polycom Inc 69 Live Streaming Copy prelink information Template gt Name A O4CEOANH Your browser doesn t support auto clipboard Please copy the Prelink manually Event Name O4CEOAlIHands 2 a Event Number 320 Start Time 10 22 2014 12 00PM GMT 08 00 Description For Demo purpose Pretink https 10 220 214 85 portal views event jsf number 320 amp 8extend CEOAliHands https 10 220 214 85 portal ViewS event jsf Wwviews eventjsf numberz320 amp extend WWews event jsf number 320 amp multicast number 320 amp multicast extend CEOAIIHandsMulticast OK 4 Click OK stream is not available now f y e If you click the URL before or after the event there will be a pop up message The When the event starts the player will refresh the URL and display the stream To start the pre link recording
57. e operations To update your system software to the latest version Go to Admin gt System Upgrade View the license info and agree to them Click Add and select the version 1 8 software upgrade package then click Open When asked to confirm the action click Yes A OD The system uploads the package and performs the upgrade automatically This may take several minutes a Upon completion of the upload click Upgrade The system restarts to apply changes 6 Enter your administrator User ID and Password and then click Log In To confirm that the system is upgraded check the software version on the Product Activation page System Fallback Before system upgrade the system creates a restore point automatically and after system upgrade you can restore both image data and system configuration settings that existed at the time the snapshot was created To fall back the image configuration and IVR messages 1 Goto Admin gt System Fallback 2 Read the risk of system fallback and agree to it 3 Click Fallback Capture Server Polycom Inc 76 System Administration 4 Click OK The system restarts to apply the changes Fall back the system early as possible if you find it necessary after system upgrade otherwise user data of the following operations will not be saved System Log Configuration The logger utility is activated at the system startup and continually records system events The log files generated by the utilit
58. edia gt Archives Select the archive you want to download Click Media Files Select one or several media files to download Click X Manage Archives You can edit or delete archives recorded by your own archives that you are authorized to modify To modify archive properties 1 2 Go to Media gt Archives Double click the archive entry you want to modify Polycom Inc 72 Media Management 3 If you are authorized to modify the archive you can modify following parameters Archive Properties Name Specify the name of the archive Note Only letters figures space or multi byte characters can be used for the file name and the length is 4 20 characters Description Specify additional related information Enable PIN Specify whether to enable PIN code protection for the archive Key Words Specify additional information related to the archive Quick Code Generated automatically for every archive after the system completes a recording 4 If you want to change the list of users who can view or modify the archive click the Allowed Users Groups tab 5 Choose an item Users Groups AD Groups from the drop down list and click Add 6 Click OK To delete one or several archive files 1 2 3 4 Go to Media gt Archives Select one or several archive files you want to delete Click Delete Click OK at the prompt message Dynamic Archiving You can view all media files included in an archive
59. eeting the system records the meeting to the hard disk automatically You cannot continue viewing the video in real time through the web However you can play back the video upon the completion of recording and format conversion If this option is not selected when there are no live streaming resources the system rejects all calls that have live streaming enabled Key Frame interval Specify the fast forward and backward intervals when playing back recorded files on an endpoint For example if it is set to one minute the system inserts an index marker every minute when recording When you press Fast forward using FECC Far End Camera Control or DTMF the video playback jumps to the nearest index marker from the current location Shorter intervals result in larger archive Indication Tone Played to indicate that recording is ongoing typically it is a very short beep with intervals between beeps measured in second Media Encryption If the Capture Server is licensed for call encryption this option specifies how AES Advanced Encryption Standard encryption is enabled and SIP connections Required For All Calls Enable the AES encryption for all H 323 and SIP calls including video and audio only calls This option requires the device to connect the system with AES enabled otherwise the connection cannot be set up When Available Enable the AES encryption and SIP connections when the peer device enables the AES op
60. em Administration Log Management The following table shows actions administrators and auditors can perform Log Management Refresh Refreshes the list and adds newly generated log files Download Downloads the selected log file Download Today s logs Downloads all the log files generated today To download log files 1 Goto Admin gt System Logs 2 Inthe Log list select the log to be saved 3 Click Download Restart and Shut Down the System You can shut down or restart your system To restart the Capture Server system 1 Goto Admin gt Restart ShutDown 2 Readthe risk of restart and click Restart Capture Server 3 Click OK at the prompt message To shut down the Capture Server system 1 Goto Admin Restart ShutDown 2 Read the risk of shutdown and click Shutdown Capture Server 3 Click OK at the prompt message Backup and Restore System Configuration You can back up and save the system configuration of RealPresence Capture Server system to your local computer so you can restore the system configuration in case of necessary Supported configurations include e Hard Disk Warning Threshold Polycom Inc 78 System Administration e IP setting parameters e System time e Recording Settings e Certificate port and security policy e Gatekeeper SIP and QoS Settings To back up current system configuration 1 Goto Admin gt Config Backup Restore The configuration file will be stored
61. es From User Portal you can view details of archived files search archives and play an archived file To view archive details Click Archives To view the detailed information of the media files click Details To search archives 1 Click Archives 2 Inthe search field at the upper right of the screen enter the search phrase and then click 53 E To play back archives through the User Portal 1 Login to the User Portal 2 Goto Archives Polycom Inc 82 Manage Archives and Live Streams Using the User Portal 3 Select the archive you want to play back and click 6 4 Anew window opens to play the video If the e mail notification function has been enabled for the VRR that is used to record archives the system sends you an e mail notification automatically once all archives have been converted and are ready for web playback For more information see Manage Archives If your web browser is the Internet Explorer you may be prompted Display mixed content When you view a live streaming Click Yes to proceed This happens because the User Portal uses secured HTTP http yet the streaming URL doesn t You can change the Internet Explorer s default security settings from Internet Options gt Internet gt Custom level gt Miscellaneous gt Display mixed content gt Enable View Live Streaming You can now view live streaming from the User Portal To view your live streaming from the User Portal 1 Ona dev
62. fer to To install a certificate for a trusted root CA to install a certificate View Certificate Details You can review installed certificate details To view the certificate details 1 Goto Configuration Certificate Management 2 Click Display Details Certificate Details Certificate Info States the purpose and alias of the certificate Issue To States the entity to which the certificate was issued and the certificate serial number Issue By States the issuer Polycom Inc 36 System Configuration Validity States the issue and expiration dates Fingerprints States SHA1 and MD5 fingerprints checksums for confirming certificate When a certificate is about to expire you are notified ten days prior to the expiration date Remove a Certificate You can remove installed certificates A certificate cannot be removed when it is the only private certificate which can be used as web service certificate in the system To remove a certificate 1 Goto Configuration gt Certificate Management 2 Highlight the certificate you want to remove 3 Click Delete Client Certification If client certificate validation is enabled in the system other systems can connect to the RealPresence Capture Server system only if they present a client certificate issued by a CA that the system trusts Enable the client certificate validation only in one of the following situations e Your network has implemen
63. ference Live that can be live streamed simultaneously Streaming Note The conference being live streamed can also be recorded RealPresence Capture Server Capacity Capture Server Model of Live Ports 720p of Recording Playback Ports Recording Only 0 40 Minimum 3 6 Medium 6 12 Maximum 9 18 with the product This is working as designed e Capture Server is conducting multiple functions simultaneously real time decoding encoding P2P recording and Quick Code playback all occupy live streaming ports The models are defined tailored per RSS5000 hardware Ports are calculated with a 720p30 baseline profile video plus content Polycom Inc Capture Server 40 0 is not licensed to include live unicast multicast streaming For 40 0 model P2P and Quick Code playback features are not available since no live streaming ports are provided Therefore there is no 1080p live streaming System Overview Live Streaming Resources Usage The combination of frame rate resolution and number of live streaming rates used affects the quantity of resources required on the RealPresence Capture Server to support live streaming On Capture Server streaming port calculation is used as quantitative indicator of live streaming resources one stream single bitrate of 720p live streaming costs system resource calculated as one streaming port for example one stream of 1080p live streaming needs two streaming port
64. fied receivers 3 Click OK The server restarts to apply your changes e f Network storage is disabled or error RealPresence Capture Server cannot dial in and dial out e Capture Server supports NFS Version 2 and 3 Configure Multicast Settings The Polycom RealPresence Capture Server system supports the multicast function and can perform the one to many transmission of video streams The system only needs to send the video streams once so that multiple computers can simultaneously share live streaming so as to greatly reduce the demand for transmitting network video streams and save the network bandwidth The Polycom RealPresence Capture Server system supports the simultaneous multicast of up to 100 channels Before You Start To use the multicast function successfully the following conditions are required to be met e The multicast function is activated in the Polycom Capture Server system Contact your supplier to obtain this function The multicast function is disabled by default e Routers and switches in the network of client computers are configured correctly to support the IP multicast communication with the Polycom Capture Server system Configure Multicast Before you use the system to perform the multicast it is necessary to configure parameters on the Multicast page To configure multicast parameters 1 Goto Configuration gt Multicast Settings 2 Configure the following settings Polycom Inc 32 S
65. firewall network environment to be allocated to multimedia calls To configure the port 1 Goto Configuration gt Port Settings 2 Select Enable port configuration 3 Configure the following settings Port Parameters TCP Ports Specify the TCP port range You can set the starting port number the default value is 10000 and the ending port number is calculated automatically UDP Ports Specify the UDP port range You can set the starting port number the default value is 20000 and the ending port number is calculated automatically Streaming Port Specify the streaming port range The default value is 1640 Multicast Port Specify the multicast port range The default value is 1641 4 Click OK The recording server restarts to apply your changes Set the System Time You also can set the RealPresence Capture Server system time from the Admin Portal To set the system time 1 Goto Configuration System Time Polycom Inc 30 System Configuration 2 Configure the following settings System Time Parameters Time Service Specify how to set the system time Console Synchronize the system time with your computer e NTP Server Obtain the system time from a time server Date The current system date and time Time Changing the time manually is not recommended Time Zone The current time zone The NTP servers 1 and Specify the address or domain name of a network time server NTP server 2 Th
66. for Live Streaming isn t enabled in system configuration users can enable multicast for this template Multicast TTL available after Choose from the drop down list multicast is enabled The default TTL value is Auto Use System Setting Note The template value set here will override the system value Polycom Inc 48 Record and Playback Enable PIN Specify whether to enable PIN code protection for the archive If a PIN code is set you must enter the correct PIN code to play the live streams or archives created using this VRR After this option is selected you must enter a PIN code consisting of 1 16 digits in PIN Code Call Audio Only Select this check box to define the recording for the call with this template has only audio capability no matter the call rate negotiated Max Call Rate Specify the maximum bandwidth that can be used by an endpoint or MCU to connect to the RealPresence Capture Server system for recording and live streaming Max Resolution Specify the maximum resolution of people video that can be used to connect to the RealPresence Capture Server system for recording and live streaming Enable LPR Once this function is selected in case of packet loss during network transmission it can effectively improve the decreased video quality caused by packet loss Indication Tone Played to indicate that recording is ongoing typically it is a very short beep with intervals between
67. he RealPresence Capture Server system supports live streaming of video sources such as live video conference or dual stream sent by endpoints or MCUs with a highest resolution of 1080p and a maximum bandwidth of 4M Those live streaming videos are saved in the system Live streaming supports dual streaming rates this allows you to choose the appropriate bandwidth to view video based on your network condition Multi bitrate Live Streaming If the recording template is configured the Capture Server system could send a specific resolution live stream to low bandwidth sites and a higher quality resolution live stream to high bandwidth sites without creating separate video broadcasts To live stream meetings to an external server follow these steps 1 Configure the external media server on the RealPresence Capture Server system and enable live streaming Configure a recording template that enables live streaming Configure a VRR that enables external media server Record a meeting using the VRR that has the external media server enabled Refer to the following instructions to configure the external media servers to work with the RealPresence Capture Server system To configure live streams in recording template 1 oN Oo A WO ND Go to Template gt Recording Templates Select a recording template Click Edit Select Enable Live Streaming Go to Live Streaming MP4 and select Enable H 264 High Profile for Live Streaming Set
68. her the system is activated B indicates activated system and indicates it is not activated Max Recording Ports Maximum number of recording ports supported by the system Max Live Streaming Ports Maximum number of live streaming ports supported by the system Max Streaming Sessions Maximum number of video on demand and live streaming sessions supported by the system Base 250 Note After purchasing and activating the license the streaming sessions capacity will be increased from 250 to 500 Media Encryption Whether the AES encryption function of the system is activated This is a charged function You can use it only after purchasing the license and activating it Streaming without recording no archive Whether the streaming without recording function of the system is activated Once this function is activated the system performs live streaming without recording and no archives left Timecode Watermark Whether the basic timecode watermark capability for transcoded mp4 on demand files is activated On demand archives can be output with basic timecode watermarking Polycom Inc 17 System Initialization Fast Configuration Wizard The Fast Configuration Wizard pops up if Media Storage Settings is not configured it gets you up and running as soon as possible all settings in the wizard can be changed later on under the various configuration pages Step 1 Configure Media Stor
69. higher a user dials into a conference hosted on RealPresence Collaboration Server the layout can be changed once Capture Server is connected when configured with SIP calls only To set conference layout type in a recording template 1 Goto Template Recording Templates 2 Select a recording template you want to edit 3 Click Edit 4 Choose from the Conference Layout drop down list ve Auto Automatic layout according to conference setting at RMX side to recording server g txt Single view to recording server Polycom Inc 58 Record and Playback gt rives Dual view to recording server To change conference layout type for an ongoing call 1 On Capture Server Admin Portal go to Signaling Connection and click 2 Choose from the following layouts Auto Automatic layout according to conference setting at RMX side to recording server gt 1x1 Single view to recording server 1x2 Dual view to recording server When an endpoint or MCU tries to connect by directly dialing the IP address or E 164 prefix of the RealPresence Capture Server system the default VRR parameters are used to record You can directly start recording using recording parameters defined in a VRR by adding the VRR number to the dial in number If the RealPresence Capture Server system is configured in connection with a Polycom RMX series system through the recording link you can specify the VRR to be used by adding the VRR number
70. ice with compatible web browser open a supported web browser See table User Portal Web Browser Requirement for the supported web browsers In the browser address line enter the system s portal address for example https System IP 3 Click Live Streaming from the menu on the left Click the Play button of the live streaming that you want to play The live streaming is opened in a new window Call You can start point to point recording or dial our from the Capture Server system through User Portal The Call menu is only available after you are logged into the User Portal To start point to point recording from User Portal 1 Inthe address line enter the system s IP address in this format https lt system IP address gt portal Enter the non admin user name and password to log in to the system Click Call Click 2 Sites Recording and enter addresses for two invited participants Click OK a fF WO N Polycom Inc 83 Manage Archives and Live Streams Using the User Portal Dial out from Capture Server through User Portal 1 Access Capture Server User Portal by its IP address or host domain name from a compatible browser Enter the non admin user name and password to log in to the system Click Call Dial out to record Configure the relevant settings Click OK Dial out to record is also available under Call menu from Admin Portal The recording starts immediately if Start Recording Immediately is enabled in the
71. in the Recording Link field on the Polycom RMX system For more information refer to the Polycom RMX system Administrator s Guide For prefix VRR format you need to add SIP Peer to Polycom DMA server for details refer to the Polycom DMA server s Administrator s Guide With the newly added Annex O support you can start recording by dialing one of the following For incoming calls to Capture Server the dial in number is VRR number RealPresence Capture Server IP address If you call from RealPresence Capture Server to an interoperable endpoint such as Polycom HDX Series system the dial out number is RealPresence Capture Server E 164 suffix HDX IP Address or RealPresence Capture Server H 323 ID HDX IP Address If you call from RealPresence Capture Server to a MCU the dial out number is Conference ID RMX IP Address Point to point Recording Point to point recording allows a user to dial out to two endpoints from the Capture Server Admin Portal or User Portal and record the two sites into same recording file To start point to point recording from Admin Portal 1 Inthe address line enter the system s IP address in this format https lt system IP address gt admin a fF W N Polycom Inc Enter the user name and password to log in to the system Go to Home or Call In the Signaling Connection area click 2 Sites Recording Enter the addresses of the two H 323 endpoint participants Click OK 59 Record
72. ings and push VoD recordings to the following external media servers e IIS Media Server e Wowza Media Server e Windows Media Server e AKAMAI CDN You can view the live streaming or archives from the User Portal of the RealPresence Capture Server system The section shows some useful examples to configure third party external media servers for latest configuration details refer to third party external media server documentations Configure the Wowza Media Server You need to configure an Wowza media server and your RealPresence Capture Server to work with the server as well 1 Install JDK and Wowza Run Wowza directory gt examples installall bat to create the needed configurations and directories Wowza Media Server Configurations and Directories Application Name live VoD Polycom Inc 90 Appendix B Configure 3rd Party Media Servers Application Directory Wowza directory gt applications live lt Wowza directory gt applications vod Configuration File lt Wowza lt Wowza Location directory gt conf live Application xml directory gt conf vod Application xml 2 To enable Wowza authentication modify the configuration file as follows gt For live streaming Open Wowza directory NconfMliveMApplication xml set digest as the value for the tag PublishMethod That is lt PublishMethod gt digest lt PublishMethod gt gt For VoD Open Wowza directory gt conf vod Application xml1 Polyco
73. installation of Virtual Edition the 90 day trial license provides 6 3 capacity and basic functions To permanently enable the Capture Server system and enjoy the full capabilities a RealPresence Capture Polycom Inc 13 Software Installation Server license is required For this release the 6 3 model is supported for Virtual Edition only which is different from the Appliance Edition Licence of Capability License 6 Calls Record 3 Calls of the 6 total calls stream live Web Browser and OS Requirements The following table lists the requirements on your computer to access the Admin Portal and User Portal User Portal Web Browser Requirement PC Windows 7 and Windows 8 Internet Explorer 9 10 11 Firefox 32 33 Chrome 38 39 MAC OS X Safari 7 1 8 0 Intel based Leopard Snow and Lion Firefox 32 33 Chrome 38 39 iOS 7 8 Safari 7 1 2 8 1 1 Andriod phone and tablet Android browser 4 3 4 4 2 Set up RealPresence Capture Server in a Virtual Environment The following steps assume you are familiar with deploying applications into a VMware environment For more information about deploying applications into a VMware environment see VMware website Polycom Inc 14 Software Installation To set up RealPresence Capture Server in a virtual environment 1 2 Obtain the RealPresence Capture Server OVA package Deploy the OVA file into the VMware vShpere hosts that you ha
74. integration users in the Active Directory domain can access the Admin Portal or User Portal of the Polycom RealPresence Capture Server system directly as ordinary users without needing to be registered directly in the Capture Server system user database To configure an Active Directory server 1 Goto Configuration Active Directory 2 Configure the following settings Polycom Inc 41 System Configuration Enable Active Directory Specify whether to enable Active Directory functionality for this system Active Directory Address Set the IP address or domain name of the Active Directory server to be integrated Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in Configuration gt IP Settings Active Directory Port Specify the port number for the Active Directory the default value is 636 Active Directory User Set the user name that will be used by the Polycom Capture Server system to access resources on the Active Directory server Active Directory Password Set the user password that will be used by the Polycom Capture Server System to access resources on the Active Directory server Active Directory Base DN Can be used to restrict the Capture Server system to work with a subset of the Active Directory such as one tree of multiple trees a subtree or a domain Leave the default setting All Domains initially Enable SSL Connect
75. ion Specify whether to enable SSL encryption for the communication between the RealPresence Capture Server system and the AD server Synchronize AD Time Point Specify when to synchronize AD data on a daily basis Test Test whether the Active Directory server is reachable 3 Click OK When the RealPresence Capture Server system is connected to the Active Directory server Active Directory Status on the page displays Connected If the system is configured with an Active Directory server users defined on the t Active Directory can log in to the Polycom RealPresence Capture Server system as ordinary users When logging in to the Polycom RealPresence Capture Server System s Admin Portal using an existing domain user the user gets only ordinary user permissions Password Settings Go to Configuration Password Settings you can manage your password learn how to change the security policies that control what kind of password you use and how often you have to change it Security Policy Parameters Polycom Inc 42 System Configuration Password Password Expired Warning Specify how far in advance the system displays a Management Period warning that the password will soon expire if a maximum password age is set Default 10 days Maximum Password Age Specify the maximum number of days that can pass before the password must be changed Default 90 days Minimum Password Age Specify the minimum number of days that must pass
76. is 21 User Name Specify your user name to access this FTP server Password Specify your password to access this FTP server Default Path Specify the default FTP directory to save your recordings Use to represent the root directory Enable SSL Specify whether to enable SSL encryption for the communication between the RealPresence Capture Server system and the FTP server Test Test whether the FTP configurations work 7 Click OK Polycom Inc 92 Appendix B Configure 3rd Party Media Servers To create a VRR for use with an external server Go to Template gt VRRs Click Add Configure the following settings 5 VV VV ON V VRR Name VRR Number Description Recording Template Transcoding Template e mail Address select this option and enter one or several e mail addresses Separate several addresses with commas The streaming link is contained in the e mail notification when the streaming is ready for viewing To configure the rest of the settings refer to the this user s guide Click OK Configure the IIS Media Server You need to configure an IIS media server and your RealPresence Capture Server to work with the server as well When you configure an IIS media server you can create two virtual directories which are used for live streaming and VoDs To configure the IIS media server 1 Launch the IIS manager then create a virtual directory named as live with the def
77. ist URL Extension Extension of the streaming URL this is available after live streaming is enabled for the recording template in the selected VRR Note You need to enable live streaming in recording template Valid extension contains lowercase characters a z uppercase characters A Z and numbers 0 9 Multicast URL Extension Extension of the multicast URL this is available after multicast is enabled for the recording template in the selected VRR Note You need to enable multicast in recording template Valid extension contains lowercase characters a z uppercase characters A Z numbers 0 9 Start Date Which date the event will start Note The event cannot start automatically the start date is for reference only Start Time Which time the event will start Note The event cannot start automatically the start time is for reference only Description Specify additional related information Event Change Notification When enabled you receive e mail notification once changes are made to the configured pre link event settings Email Address separated by Once changes are made to the configured pre link event settings the system sends an e mail message to the address set here Separate several addresses with comma 4 Click OK You need to fill out either URL Extension or Multicast URL Extension otherwise the pre link event is created but the pre link URL will not b
78. keeper For example if a far end system E 164 prefix is 9988 Far End H 323 ID Use when every system has registered to a gatekeeper For example if a far end system H 323 ID is CS9988 e Far End IP Address Use when a system has not been registered to a gatekeeper For example if a far end system IP address is 172 22 33 44 Signal Set the H 323 or SIP network type for the system to place a call Your choice depends on the call type used by the peer device VRR Name Click Select to select a virtual recording room VRR You can use the built in default VRR or one you have created A VRR defines recording policies For more information refer to Configure VRRs Event Name Specify a unique name for this event Max Call Rate Kbps Display the maximum call rate specified in VRR 5 Click OK Unlike administrators normal users can only view and manage calls started by t themselves Dial in from Endpoint You can start recording by dialing RealPresence Capture Server or dial in to a VRR directly to start recording Polycom Inc 57 Record and Playback To start recording by dialing RealPresence Capture Server Enter the E 164 prefix or H 323 ID or SIP URL of RealPresence Capture Server on the user interface of an interoperable endpoint for example from remote control of HDX or Group Series If your system or endpoint is not registered to the gatekeeper or to a SIP server call the system IP addre
79. l out to connect the endpoint to record using Dial out to record Polycom Inc 22 System Configuration You can control the Quick Code playback using the controls e ii Pause playback e gt Resume playback e Em Stop playback e Start playback e 4 Fast backward playback e gt Fast forward playback e ey End the connection You can control the RMX playback using the controls e if Pause playback e Resume playback e Stop playback Fast backward playback y mv Fast forward playback e Change conference layout e P End the connection System Information Displays following system basic information e System name e The current version of the software running on the system e The maximum number of recording ports and live streaming ports supported by the system e Recording ports and live streaming ports usage System Alerts Shows the system alert information for example registration to primary gate keeper failed LAN2 failed to acquire DNS automatically IP address conflict for LAN1 CPU usage is too high memory usage is too high NFS connection is lost temperature is out of range log size has reached the threshold value etc Signaling Server Status Displays gatekeeper registration status and SIP server registration status When the H 323 registration is successful the system s E 164 prefix and H 323 alias are displayed Hardware Status The following table shows the indic
80. le 50 Content 50 Displays dual stream in one window of which 5096 is people video and 5096 content video Single window with large content People 25 Content 75 Displays dual stream in one window of which 25 is people video and 75 content video Single window with people only content not shown Displays people video only in one window with no content Single window with people or content when content active When people and content videos coexist content video takes priority people video displays only when content is absent Dual window for content when inactive content it is black The stream supports dual windows on Windows Media Player one for people video the other for content video black screen displays when content is absent 4 Click OK You can click Save As to clone a new template with the same settings To edit or delete a recording template 1 Goto Template Recording Templates 2 Click the recording template you want to change 3 Click Edit or Delete Max Call Length Maximum call length is used to restrict the call length for recording and streaming calls due to the following reasons e When record a meeting the recording call may be endless to RMX for example and thus flood the disk for unused data e Arecording longer than 8 hours is difficult to be offline transcoded e Anendless streaming only session will cost transcoding resource occupancy To set max call length for recor
81. le Multicast selected 2 Configure Multicast TTL from recording template 3 Create a VRR with the configured recording template 4 Start alive streaming with the VRR and multicast starts at the same time To view a multicast streaming 1 Click Live Streaming Polycom Inc 33 System Configuration 2 Select a live streaming and click Multicast Detail 3 Click Play The media file is played ina new window e fthere are MP4 and WMV streams there would be two multicasts for the two stream types e If there are two bitrate streams center will choose the higher bitrate stream to do multicast e You can view multicasts from either Admin or User Portal Certificate Management X 509 certificates are a security technology that assists networked computers in determining whether to trust each other The RealPresence Capture Server system supports using X 509 certificates version 3 or earlier for authenticating the network connections Once a certificate is purchased and installed in the RealPresence Capture Server system it may be used for the following connections e Web server TLS e Microsoft Active Directory server LDAPS e SIP recording TLS e FTP Server FTPS Install the Certificate in the System Certificates and certificate chains are a security technology that allows networked computers to determine whether to trust each other By default to support encrypted communications and establish a minimal level of tr
82. m recommends you not to set authentication make sure playmethod is none lt PlayMethod gt none lt PlayMethod gt gt Open lt Wowza directory gt conf publish password type the your user name and password 3 Install and configure a FTP server The FTP server shares the Wowza directory gt content directory You need to grant you at least the Read Write and Create Directories authorities The following example shows the configuration for a FileZilla FTP server 4 Startthe Wowza server When you see the message Wowza media server is started the server is started successfully To configure the RealPresence Capture Server system for working with the Wowza server 1 Goto Server WOWZA 2 Click Add 3 Configure the following basic settings Wowza Server Parameter Server Name Specify the name of your Wowza Media Server Server Address Specify the Wowza server IP address Server Port Specify the port the Wowza Media Server used to receive live streaming The value is 1935 by default Note Valid port values range from 1 65536 The port number must be the same as set in the corresponding external media server If a firewall sits between the RealPresence Capture Server system and the external server make sure that rules are set to allow the two way communication between the RealPresence Capture Server system and the external server 4 Specify whether to select Enable Live If enabled also configure the following set
83. n and integrity functions Polycom Inc 39 System Configuration conforming to SNMP MIB The interface uses a common MIB making it interoperable with Polycom CMA DMA and RMX systems Available configurable options vary with the SNMP agent version and security level selected e RealPresence Capture Server does not support SNMP trap To configure SNMP settings 1 Click Configuration SNMP 2 Select Enable SNMP SNMP is disabled by default 3 Configure the following agent parameters SNMP Parameters Retrieve MIB Files Retrieve MIB file to your computer Agent Name Specify the name of this RealPresence Capture Server agent Contact Country Specify the contact country for this RealPresence Capture Server Contact Person Specify a contact person for this RealPresence Capture Server SNMP Agent Version Specify the SNMP Agent version 4 Configure the following security settings Security Settings Accepted Host Community Name Specify the community name that the host belongs to User Name Specify the user name that will be used to log in over the Authentication Protocol Authentication Protocol Specify the type of encryption to use when connecting with this user MD5 Message Digest 5 e SHA Secure Hash Algorithm Authentication Password Specify the password that will be used to log in over the Authentication Protocol Note A valid password contains 8 64 characters and not include these ch
84. n is available only after you select TLS as the Transport Type Note RealPresence Capture Server always sends its own certificate to the server regardless of the selection here Register to SIP Server Specify whether to register the system to the SIP server SIP Server Type Choose a SIP server type from the dropdown list currently only Generic available SIP Server status Specify e Server Address Server Port Server Domain Name Note Never enter Capture Server IP for Server Address Register User s Information Specify User Name Auth User Name e User Auth Password Polycom Inc 29 System Configuration Outbound Proxy Server For communication with the SIP server when the system is configured on the internal network an outbound proxy server is required to implement traversal of the firewall or NAT In this case you need to set the IP address and port number for the outbound proxy server e Server Address Enter an address of the SIP server e Server Port Enter the port of the SIP server 3 Click OK e Ifyou need to configure both H 323 Gatekeeper parameters and SIP parameters at the same time click OK after you finish the configuration of both parameters e If the RealPresence Capture Server is registered to DMA as SIP server you can find Capture Server s information on DMA portal under Network gt Endpoints Configure Port Settings Port Settings allow specific ports in the
85. ng eses sas oec dada eda is ea ene bee eee bedava ies 102 Configure VCS for SIP Calling 0 0 ce eae 102 Polycom Inc vi Polycom Inc System Overview The Polycom RealPresence Capture Server is a streaming and recording system that participates in standards based video and telepresence calls that can be used alone or as an integrated component of Polycom Video Content Management solution As a native part of the Polycom RealPresence Platform the RealPresence Capture Server records archives and streams telepresence and video conferences for playback on a variety of client devices including tablets smart phones desktop computers and standards based video endpoints The RealPresence Capture Server is typically deployed as part of a larger Polycom RealPresence Platform solution but it can be used as a standalone solution or with third party systems The Real Presence Capture Server s full potential can best be realized when it is integrated with the Polycom RealPresence Media Manager By leveraging RealPresence Capture Server with existing telepresence systems video conferencing endpoints and video infrastructure or familiar unified communications UC tools your organization can easily convert real time conferences and events into reusable multimedia assets Following are some features of RealPresence Capture Server e lt integrates with Polycom endpoints conference platforms and other standards based video endpoints
86. o Template gt Transcoding Templates 2 Click the transcoding template you want to change 3 Click Edit or Delete Configure VRRs A VRR defines recording parameters You can create a VRR basing on recording templates A VRR is identified by digits and you can directly start recording using a specified VRR by adding the VRR number to the dial in number tries to connect by dialing the RealPresence Capture Server without VRR number specified default VRR parameters are used You can modify the default VRR but cannot delete it A default VRR named DefaultVRR is built in the system When an endpoint or MCU To define a VRR 1 Goto Template VRRs 2 Click Add 3 Configure the following settings indicates mandatory parameters VRR Parameters VRR Name Specify a unique name to identify the VRR You can also use the default name generated by the system VRR Number Specify a number to identify the VRR You can directly dial the VRR to record by adding the VRR number when dialing the RealPresence Capture Server system The number you entered must be unique and comprised of 4 8 digits You can also use the number automatically generated by the system Note The initial digit of the VRR number cannot be zero Description If necessary you can enter additional VRR information such as the owner and usage in order to improve identification and classification management when there are many VRRs Recording Template Specify the
87. o be transcoded Transcoding File in transcoding VV Vv Error File with transcoding error gt Stopped File creation stopped 4 Click Close to exit the Media Files window To stop an ongoing transcoding 1 Goto Media Transcoding 2 Click a media file of the status Transcoding or Waiting and then click Stop transcode 3 Click OK and then click Close You cannot stop transcoding files of the status Error or Stopped Polycom Inc 74 To restart a transcoding 1 Goto Media gt Transcoding 2 Click a media file to be restarted and then click Re transcode 3 Click OK and then click Close You cannot restart transcoding for files of the status Transcoding or Waiting Polycom Inc Media Management 75 System Administration System Upgrade and Fallback You only can upgrade or downgrade RealPresence Capture Server between RealPresence Capture Server versions Upgrading or downgrading between RealPresence Capture Server and Polycom RSS 4000 is not supported e You can upgrade your system from 1 7 to 1 8 directly If your software version is VAN older than version 1 7 you need to upgrade your system to 1 7 first then upgrade your system to 1 8 e After system upgrade from 1 7 to 1 8 you need to re activate the system using an activation key e Before you upgrade or downgrade your system you should always back up your settings and recordings Polycom is not responsible for any user data loss during thes
88. om Inc 15 Software Installation 3 Restart the NFS service Examples root centos nfs service nfs restart Shutting down NFS daemon Shutting down NFS mountd Shutting down NFS quotas Shutting down NFS services tarting NFS services tarting NFS quotas S S Starting NFS mountd Stopping RPC idmapd S tarting RPC idmapd Om O O O Q O O ON 0v Pa KR NH NN KH NN AN Starting NFS daemon 4 Goto Configuration gt Media Storage Settings and configure the settings Product Activation Obtain the Product Activation Key from Polycom A new installation of RealPresence Capture Server Virtual Edition comes with a 90 day trial license You must activate the license shipped with your order with the product serial number you can find this by choosing Admin gt Product Activation identified within RealPresence Capture Server To obtain the product activation key 1 Goto Admin gt Product Activation to obtain the serial number Write it down for later use 2 Enter the following web site address in the address bar of the web browser support polycom com and go to Support Home Go to Licensing amp Product Registration Activation Upgrade Click All other Polycom Products in the pop up window Enter your e mail address and password to log in to or register for a new account Follow the page prompts step by step to generate the Key Code required for system activation Enter the Serial
89. om Inc 95 Appendix B Configure 3rd Party Media Servers FTP Port Specify the port assigned to the IIS media server s FTP server The default port is 21 User Name Specify your user name to access this FTP server Password Specify your password to access this FTP server Default Path Specify the default FTP directory to save your recordings Use to represent the root directory Enable SSL Specify whether to enable SSL encryption for the communication between the RealPresence Capture Server system and the FTP server Test Test whether the FTP configurations work 7 Click OK uememsuuus To configure a template and VRR for use with the IIS server see To create a VRR for use with an external server Configuring the Windows Media Server You need to configure an Windows media server and your RealPresence Capture Server to work with the server as well To configure the Windows Media Server 1 Open Windows Media Services on program menu 2 Toenable Windows Media Server authentication modify the properties as the following Navigate to Server Properties Authentication make sure WMS Anonymous User Authentication is enabled Navigate to Server gt Properties gt Authentication make sure WMS Publishing Points ACL Authorization is enabled and the Everyone user has full permission Forlive publish point RSS can create the live publish points so don t need to c
90. onfigure Transcoding Templates e MP4 MP4 archives Also known as H 264 streaming files can be downloaded Polycom Inc 71 Media Management M4A M4A audio only file files can be downloaded to PCs Macs or to compatible digital media devices but cannot be play backed from portals ISMV After the ISMV files are generated they are uploaded to the IIS Media Server and can be viewed from the User Portal The ISMV files are generated only when the transcoding template is configured with IIS Media Server and the transcoding template is added in VRR WMV WMV files can be transcoded if transcoding template is configured They can be downloaded to PCs or to compatible digital media devices To play back archives through the Admin Portal Go to Media gt Archives Select the archive you want to play back Click and the User Portal opens to play the video If the e mail notification function has been enabled for the VRR that is used to record archives the system sends you an e mail notification automatically once all archives have been converted and are ready for web playback For more information see Configure VRRs To download one or several archives from Archives page 1 a fF O N Go to Media gt Archives Select the archive you want to download Click Download Select one or several media types to download Click OK To download one or several media files from Media Files page 1 a fF O N Go to M
91. ople or content when content active When people and content videos coexist content video takes priority people video displays only when content is absent e Dual window for content when inactive content it is black The stream supports dual windows on Windows Media Player one for people video the other for content video black screen displays when content is absent Note This option is only available when you set Media Type as WMV Enable VOD Timecode watermarking Specify whether to enable Timecode GMT Watermarking functionality for VoD Transfer to Media Server For ISM format you can transfer media files to IIS Media Server For MP4 format transfer media files to WOWZA server For WMV format transfer to Windows Media Server For external media server configuration details refer to Appendix B Snapshot Enable Specify whether to generate snapshots for transcoded media files Remove Duplicate Thumbnail Delete the duplicate snapshots resulted during thumbnail generation process Enable auto snapshot during entire call When enabled snapshots could be generated automatically throughout the entire call Start Time Select the start time for the automatic snapshot End Time Select the end time for the automatic snapshot Interval Set the snapshot interval measured in second 4 Click OK You can click Save As to clone a new template with the same settings Polycom Inc 53
92. ording Paused The conference recording is now paused The conference recording is paused Recording Resumed The conference recording is now resumed The conference recording is resumed Disk Warning You have exceeded your allocated disk space When there is not enough disk space to make recordings Call will be ended soon The conference recording will end in another 10 minutes The conference recording is about to end in 10 minutes Playback Ended Your playback has ended When the playback is ended Playback not allowed You are not allowed to play back this archive You do not have permission to play back the archive after three failed attempts to input personal code Playback not processed Sorry your playback request can not be processed When play back an invalid archive Playback paused Your playback is paused When the playback is paused Playback stopped Your playback is stopped When the playback is stopped Playback session timeout Your session has timed out your call will hang up When play back an archive with enabled PIN code protection if you do not input PIN code within 15 seconds or if the playback is paused for five minutes Input personal code Please enter your personal code and then press the pound key When play back an archive under PIN code protection Invalid personal code Invalid personal code
93. pleted all the above configurations and launched Console successfully press the Enter key The login interface appears Console Command Descriptions You can use the following commands Network Settings Select Network Setting and type Enter to set network configurations DHCP IP address and static IP address for LAN 1 or LAN 2 To configure Static IP Address for LAN 1 or LAN 2 1 Choose a network interface click OK or type Enter 2 Select Static Address Setup click OK or type Enter 3 Configure network settings IP Address IP address of the network port Default Gateway Gateway address of the network port Subnet Mask Subnet mask of the network port Click Save configuration if you are fine with the settings or Cancel to return 5 The system will show the prompt message Yes fo save the configuration Choose Yes to proceed or No to cancel 6 Atthe popup message click Yes if you want the system to restart to apply your changes Polycom Inc 86 Appendix A Console Commands To configure DHCP IP Address for LAN 1 or LAN 2 1 Choose a network interface click OK and type Enter 2 Select DHCP Address Setup click OK and type Enter 3 Click Set To DHCP 4 The system will show the prompt message Yes fo save the configuration Choose Yes to proceed or No to cancel Click Yes if you want the system to restart to apply your changes 6 Choose DNS Server and type Enter to configure DNS server address for the s
94. r Administrator User Accessible System logs All pages Archives and live information streaming Operation View and download system View edit and Access archives permissions logs delete view live streaming and make recordings Polycom Inc User Interfaces To log in to the Admin Portal 1 Inthe address line enter the system s IP address in this format https lt system IP address gt admin When an IPV6 address is used refer to the following format https ipv6 admin 2 Enter your user name and password to log in to the system To enhance security Capture Server has changed the default from http to https Request to RealPresence Capture Server system sent to http lt system IP address gt admin gt will be automatically redirected to https system IP address admin for example https 10 11 12 13 admin Using the HTTPS protocol ensures that the configuration of all login credentials such as user names and passwords are transmitted using an encrypted channel This includes those credentials used to communicate with third party systems on your network Using the HTTPS protocol limits the ability of anyone monitoring traffic on the network to discover these credentials Web based User Portal Accessed via compatible device web browser PC MAC iOS and Android the User Portal offers the following functions e Find navigate and search items e Play archives and live streams e Make calls
95. ration steps refer to Configure Signaling Settings Polycom Inc 18 System Initialization Step 5 Configure System Time You also can set the RealPresence Capture Server system time from the Fast Configuration Wizard For configuration steps refer to Set the System Time Configure IP Settings through Console By default when a new RealPresence Capture Server is started it obtains an IP address from the DHCP server automatically Follow the steps below to check the IP address assigned by DHCP server You can configure IP settings from either Capture Server system s Console or Admin Portal To set the system IP address in the RealPresence Capture Server s console 1 Open the console of your RealPresence Capture Server 2 The default console display is shown in the next illustration Polycom Folycom RealPresence Capture Server Copyright 2010 2013 Polycom Inc All Rights Reserved Device Network Information Lit m m ethit Use a ou browser to configure manage this Polycom RealPresence Capture Server http 77192 160 1 254 Use a ou telnet client to configure manage this Polycom RealPresence Capture Server m EP 3 The IP address displayed on console is shown in the above illustration the default IP address is https 192 168 1 254 4 fneeded modify the RealPresence Capture Server IP address in the Admin UI See To change the system s initial IP settings from the Admin Portal 5 Type Alt F2 keys to go to
96. rding to conference setting at RMX side to recording server e 1x1 Single view to recording server e 1x2 Dual view to recording server Archiving Polycom Inc 49 Record and Playback Start Recording Immediately If this option is selected the system immediately starts recording with this recording template If deselected you may need to manually start recording through the Admin Portal or the TV UI Archive Name Prefix Specify the prefix of the output media archive name Live Streaming MP4 Enable H 264 High Profile for Live Streaming Select this check box to enable the use of H 264 High Profile in Video Switching conferences Primary Streaming Rate Kbps The default value is 1024 kbps Once the streaming rate is set you can define a name for this streaming Secondary Streaming Rate Kbps The default value is Off After a streaming rate is set here you can define a name for this streaming Layout Specify the layout for displaying people and content videos when transcoding dual stream Users can choose from the following layouts Single window with small content People 75 Content 25 Displays dual stream in one window of which 7596 is people video and 2596 content video Single window with medium content in right People 50 Content 50 Displays dual stream in one window of which 5096 is people video and 5096 content video at the right side Single win
97. reate it manually at Windows Media server gt For vod publish point Create a On demand publish point input publish point name location of content for example c WMpub WMarchive 3 Install and configure an FTP server The FTP server shares the c WMpub WMarchive directory You need to grant the user at least the Read Write and Create Directories authorities To configure the Capture Server system for work with the Windows Media server 1 Goto Server Windows Media Server 2 Onthe ACTION panel click Add Polycom Inc 96 Appendix B Configure 3rd Party Media Servers 3 Configure the following basic settings External Media Servers Parameters Server Name Specify the name of the external server Server Address Specify the IP or DNS of the external server you selected HTTP Port The default value is 80 RTSP Port The default value is 554 4 Specify whether to select Enable Live If enabled also configure the following settings Enable Live Streaming User Name Specify the user name to access the external media server Password Specify the password to access the external media server Test Test whether the live streaming configurations work 5 Specify whether to stream video on demand VoD from this server If enabled specify the application name The application name is the name of the media server s application to be used for VoD Contact the administrator of the external media se
98. rmat for example with PFX files generated in IIS Install a Certificate Authority s Certificate You must install a certificate authority s certificate if you don t obtain a certificate chain that includes a signed certificate for the RealPresence Capture Server system your certificate authority s public certificate and any intermediate certificates The certificate must be either a single X 509 certificate or a PKCS 7 certificate chain If it is ASCII text it s in PEM format and starts with the text BEGIN CERTIFICATE lf itis a file it can be either PEM or DER encoded To install a certificate for a trusted root CA 1 Goto Configuration Certificate Management 2 If you are using a certificate authority that is not listed obtain a copy of your certificate authority s public certificate 3 Select Install Certificates Do one of the followings gt Click Upload Certificate and click Add to browse to the certificate Upload the selected certificate Enter your password if necessary gt Copy the certificate text and then click Paste certificate to paste it into the text box 5 Click OK If the certificate can be verified the system installs it Create a Certificate Signing Request This procedure creates a CSR certificate signing request that you can submit to your chosen certificate authority Creating a new CSR overwrites the existing pending CSR if any To create a certificate signing request
99. rpose Information is provided as is without warranty of any kind and is subject to change without notice The entire risk arising out of its use remains with the recipient In no event shall Polycom and or its respective suppliers be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if Polycom has been advised of the possibility of such damages End User License Agreement By installing copying or otherwise using this product you acknowledge that you have read understand and agree to be bound by the terms and conditions of the End User License Agreement for this product The EULA for this product is available on the Polycom Support page for the product Patent Information The accompanying product may be protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc Open Source Software Used in this Product This product may contain open source software You may receive the open source software from Polycom up to three 3 years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you To receive software information as well as the open source software code used in this product contact Polycom by email at OpenSourceVideo polycom
100. rver make sure that rules are set to allow the two way communication between the RealPresence Capture Server system and the external server 4 Specify whether to select Enable Live If enabled also configure the following settings Enable IIS for Live Streaming Application Name Specify the name of the IIS server application to be used for the live streaming It should be consistent with the IIS server configuration In this example the application name should be live User Name Specify the user name to access the IIS media server This field is mandatory for Windows authentication on IIS servers Password Specify the password to access the IIS media server This field is mandatory for Windows authentication on IIS servers Test Test whether the live streaming configurations work 5 Specify whether to stream video on demand VoD from this server If enabled also configure the following settings gt Application Name the application name to access the IIS media server 6 When Enable Vod is enabled configure the following settings to transfer generated recordings to the IIS media server content directory Enable VoD for IIS Application Name Specify the name of the IIS server application to be used for the live streaming It should be consistent with the IIS server configuration In this example the application name should be live FTP Address Specify the IP address of the IIS media server Polyc
101. rver for the naming rule of the application name 6 When Enable Vod is selected configure the following settings to transfer generated recordings to the pre installed FTP server of the external server Enable VoD Publishing Point Specify a publishing point for Windows Media Server FTP Address Specify the IP or DNS of the external server s FTP server FTP Port Specify the port assigned to the external server s FTP server The default port is 21 User Name Specify your user name to access this FTP server Password Specify your password to access this FTP server Default Path Specify the default FTP directory to save your recordings Use to represent the root directory Polycom Inc 97 Appendix B Configure 3rd Party Media Servers Enable SSL Specify whether to enable SSL encryption for the communication between the RealPresence Capture Server system and the FTP server Test Test whether the FTP configurations work 7 Click OK Polycom Inc 98 Appendix C Configure the Server Working with VCS This chapter demonstrates how to configure RealPresence Capture Server working with Cisco TelePresence Video Communication Server Cisco VCS The configurations are different between H 323 and SIP e Configure VCS for H 323 Calling e Configure VCS for SIP Calling Configure VCS for H 323 Calling For H 323 after you register RealPresence Capture Server to the Cisco VCS Cisco VCS work
102. s If multiple bitrates are configured for one live stream each bitrate is calculated separately If WMV is configured as the output format and the layout is set as dual window then one additional port is calculated as well for each bitrate In addition to live streaming the following features also use streaming ports e Video call playback For details refer to Video Call Playback e Point to point recording Streaming ports are reserved before calls are connected by call rate in recording template If there are not enough streaming ports available in system for one service request the request will be rejected If real call rate is lower than the call rate configured in recording template the Capture Server system will update the streaming ports that are really occupied If system finds that multiple live streams are atthe same rate it will turn off duplicated live rates to save live streaming resources and occupied streaming ports will be updated together If external live media server is configured in the VRR template system will not turn off duplicate live rates Resource Consumption Feature Recording Live Streaming resource consumed 4CIF SD 1 0 5 720p 1 1 Conference Call or Endpoint Call 1080p 1 2 Video Call Playback 4CIF SD 1 0 5 720p 1 1 1080p 1 2 P2P 4CIF SD 1 0 5 720p 1 1 1080p 1 2 Polycom Inc 3 System Overview RealPresence Capture Server Stand alone Unica
103. s as a gatekeeper you can configure the Cisco VCS and then call a VRR created on RealPresence Capture Server to start a recording To configure VCS calling 1 Create authentication accounts in VCS such as ff1 1234 ff2 1234 ff6 1234 2 Register RealPresence Capture Server to VCS See To register the system to a gatekeeper to make H 323 calls for detailed steps 3 Go to Configuration gt Signaling Settings and set Gatekeeper type as Cisco VCS 4 Register an endpoint to the VCS For example register Polycom Group Series 500 to the VCS Now you can dial from the Group Series 500 and the format of the address is E 164 VRR Number After the call is set up successfully you can check the RealPresence Capture Server Admin Portal Configure VCS for SIP Calling If your network supports SIP you can use SIP to connect to conference calls Cisco VCS works as a SIP server To configure VCS for SIP calling 1 Register RealPresence Capture Server to VCS via SIP See To configure the SIP settings for detailed steps Register an endpoint to the VCS via SIP For example register HDX 4000 to the VCS Configure the VCS to enable SIP calling a Login to the Cisco VCS as an administrator b Goto VCS Configuration New zone to create a new zone Polycom Inc 99 Appendix C Configure the Server Working with VCS c Configure the zone for your RealPresence Capture Server Refer to the following table VCS Zone Parameters
104. sable view permission of user portal for guest user e Ifthe Capture Server system is configured with an Active Directory server users defined on the Active Directory can log in to Capture Server system with their AD account To switch to the Admin Portal from the User Portal 1 In the address line enter the system s IP address in this format https lt system IP address gt 2 Click Admin Portal and then enter your user name and password to log in to the system RealPresence Capture Server User Portal Polycom Inc 81 Manage Archives and Live Streams Using the User Portal Polycom Admin Portal User ID admin Change password Log Out Menu Archive List 5 Arctilv s Total 7 records Show records in one page EN gt Live Streaming 172 21 123 6 20141125080352646 o Created Time 11 25 2014 04 03PM GMT 08 00 Duration 00 15 40 Call Quick Code 0000007 Details WMV 512 MP4_1024 You can view live streaming and play back archives from the User Portal To view archives and live streams your device must turn off the pop up blocker For example ForiPad From Settings gt Safari make sure the option Block Pop ups is OFF e For Android devices From Browser gt Settings gt Advanced make sure the option Block Pop ups is OFF For PC Internet Explorer versions 9 10 and 11 From Tools gt Internet Options gt Privacy make sure the option Turn on Pop up Blocker is NOT selected Manage Archiv
105. selected recording template For more information see Configure VRRs a Ff o N Polycom Inc 84 Appendix A Console Commands Appendix A Console Commands RealPresence Capture Server supports essential system configuration by using Console You can access Console via VGA or SSH some popular applications like Putty supports SSH Login Console The login interface shows all of the software information and you ll be prompted to enter the login password Enter the login password and press the Enter key ee If you entered a wrong password you may be required to re login to the system If you entered the right password you are brought directly to the command setting interface To log in to Console via SSH 1 Open SSH client enter Host Name and Port the default SSH port is 22 Specify the destination you want to connect to Host Name or IP address Port 10 220 207 170 22 Connection type O Raw Telnet Rlogn SSH Serial 2 Enter the user name and password both are polycom by default Polycom Inc 85 Appendix A Console Commands Polycom Polycom RealPresence Capture Server Copyright 2010 2013 Polycom Inc All Rights Reserved Douice a ethet iS2 168 1 254 ethit Use a ou browser to configure manage this Polycom RealPresence Capture Server http 77132 168 1 254 Use a ou telnet client to configure manage this Polycom RealPresence Capture Server m BF If you have com
106. ss instead You can also dial in to a VRR directly to start recording by dialing one of the following For H 323 calls e RealPresence Capture Server IP VRR number For example if the RealPresence Capture Server IP is 11 12 13 14 andthe VRR number is 4096 dial 71 12 13 14 4096 e RealPresence Capture Server E 164 prefix VRR number For example if the RealPresence Capture Server E 164 prefix number is 8888 and the VRR number is 4096 dial 88884096 For SIP calls e VRR number RealPresence Capture Server IP For example if the RealPresence Capture Server IP is 11 12 13 14 andthe VRR number is 4096 dial 4096 11 12 13 14 e SIP peer prefix VRR number If the system has been registered to a SIP server the SIP server should configure CaptureServer as a SIP peer For example if the SIP peer prefix of the Polycom RealPresence Capture Server system is 8888 and the VRR number is 4096 the dial string should be 88884096 Record from RMX via Recording Link Capture Server can automatically record or automatic record and stream when RealPresence Collaboration Server RMX Series is configured with a Capture Server Recording Link has enable in RMX Conference Profile Refer to the Collaboration Server RMX Series Getting Started Guide and Administrator s Guide Change Conference Layout for RMX Hosted Calls Once the Capture Server Recording Link is enabled on RealPresence Collaboration Server system version 8 4 or
107. st Live Streaming and VoD RealPresence Capture Server base system is licensed for 250 simultaneous viewing of live and VoD streams from the User Portal RealPresence Capture Server system supports a maximum number of simultaneous live or VoD streams from the User Portal is 500 with the purchase of a stream upgrade option Number of Simultaneous Upgradeable to Streams from Maximum Stream Rate on Capture Server Simultaneous User Portal User Portal License Streams 128 kbps 512 kbps 250 streams Included with 500 base system 768 kbps 1728 kbps 125 streams Included with 250 base system 2560 kbps 50 streams Included with 100 base system Multi user Login Capacity The maximum number of Admin Portal session and User Portal session including anonymous login is as follows e Admin Portal Session 200 e User Portal Session 3000 Polycom Inc 4 System Overview Local Media Storage Capacity Each 60 minutes 512k call to RealPresence Capture Server requires about 450M storage the 512k call raw the default mp4 VoD For 1024k the storage space is about double which is 900M You cannot calculate an accurate ratio because the size also depends on the video quality Storage Space Storage Space Primary Rate Call Duration WMV MP4 Storage Usage 1 1080p 1024 kbps MP4 60 minutes 1 4 GB 870 MB 1728 kbps WMV 1 1080p 4096 kbps 60 minutes 3 2 GB 3 5 GB 1 720p 4096 kbps 6
108. ted a complete PKI Public Key Infrastructure system including a CA server client software and the appropriate operational procedures Client hardware tokens and smartcards are optional e The CA s public certificate is installed in the RealPresence Capture Server system so that it trusts the CA e All authorized users systems including yours have a client certificate signed by the CA that authenticates them to the RealPresence Capture Server system To enable the client certificate validation 1 Goto Configuration Certificate Management 2 Tick Enable web client certificate validation 3 Click OK The system restarts to apply your changes Use OCSP to Obtain Revocation Status You can enable OCSP Online Certificate Status Protocol to obtain the revocation status of a certificate presented to the system If the certificate includes an AIA extension the system has the information needed to configure OCSP for obtaining revocation status Polycom Inc 37 System Configuration To configure OCSP 1 Goto Configuration gt Certificate Management 2 Select Enable OCSP 3 Click OK The system restarts to apply your changes You need to check Enable web client certificate validation firstly for OCSP to take effect Use HTTP protocol to access website In addition to HTTPS you can now access the website using HTTP protocol To enable HTTP protocol for server website 1 Goto Configuration Certificate Management
109. the login screen Enter the user name and password both are polycom by default 7 Set RealPresence Capture Server a static IP or DHCP for LAN interface using Network Settings command refer to Network Settings for details Note After you are finished with DHCP setting configuration go to console and get the IP address information assigned by DHCP server 8 After you set the IP the Capture Server system will ask if you want the changes click Yes to reboot Polycom Inc 19 System Initialization Configure IP Settings through Admin Portal The RealPresence Capture Server system supports both IPv4 or IPv4 amp IPv6 network communications You can configure parameters to be used for network communication including system IP address DNS server and NAT server The RealPresence Capture Server system supports IPv6 system management To set IP 1 Goto Configuration gt IP Settings and configure the following settings Set IP Parameters Enable Network Separation Select this check box to route the management streaming traffic and video call traffic through LAN 1 and LAN 2 interfaces separately This offers higher security for the signaling data Obtain an IP Address Automatically DHCP If you select this radio button RealPresence Capture Server obtains an IPv4 address automatically via DHCP Note Obtaining an IP address automatically is not recommended For best results assign a static IP to RealPresence
110. tings Enable Live Streaming Streaming Protocol Choose between RTSP streaming and RTMP streaming Polycom Inc 91 Appendix B Configure 3rd Party Media Servers Application Name Specify the name of the Wowza server application to be used for the live streaming It should be consistent with the Wowza server configuration In this example application name is live User Name Specify the user name to access the Wowza media server This option is required when Wowza authentication is enabled The User Name should be consistent with your input in To configure the Wowza server Password Specify the password to access the Wowza media server This option is required when Wowza authentication is enabled The Password should be consistent with your input in To configure the Wowza server Test Test whether the live streaming configurations work 5 Specify whether to stream video on demand VoD from this server Application Name the name of the Wowza server application to be used for the VoD It should be consistent with the Wowza server configuration In this example application name is VoD 6 When Enable Vod is selected configure the following settings to transfer generated recordings to the Wowza server content directory Enable VoD FTP Address Specify the IP address of the Wowza server FTP Port Specify the port assigned to the Wowza server s FTP server The default port
111. tion and vice versa e Off Disable the AES encryption and SIP connections Support AES 256 Bits key for encryption If the Capture Server is licensed for call encryption this option specifies whether to enable the 256 bit key for AES encryption If not selected the AES uses 128 bit key for encryption by default Max Call Length The maximum call length for recording calls The value is 4 hours by default Note Valid call length ranges from 1 to 8 hours Max Call Length for streaming only call The maximum call length for streaming only calls The value is 8 hours by default Note There is no limitation to this option Enable all IVR notifications Enable IVR service at system level the default left time to play IVR is 10 minutes Enable Global Quickcode Playback PIN Enable quickcode playback PIN at system level Note If a PIN code is set under archive properties the individual PIN code will override that set at system level Polycom Inc System Configuration Note The template value will override the system value set under Configuration gt Call Settings on Admin Portal Configure Signaling Settings For H 323 if a gatekeeper is configured on your network you can register RealPresence Capture Server to the gatekeeper to simplify calling A gatekeeper manages functions such as bandwidth control and admission control A gatekeeper also handles address translation which allows you
112. ust the system includes a default key and self signed certificate However to implement a full certificate chain to a root certificate authority CA the system requires both a root CA certificate and an identity server certificate signed by the root CA Therefore at some time you must request these certificates from your CA Install certificates on the RealPresence Capture Server system in Admin Portal 1 Install your chosen certificate authority s public certificate if necessary so that the RealPresence Capture Server system trusts that certificate authority Create a certificate signing request to submit to the certificate authority Install a public certificate signed by your certificate authority that identifies the RealPresence Capture Server system The RealPresence Capture Server system accepts the following types of certificate chains or single certificates Certificate Types pem Privacy Enhanced Mail base64 encoded DER certificate enclosed between BEGIN CERTIFICATE and END CERTIFICATE Polycom Inc 34 System Configuration cer crt der Usually in binary DER form but Base64 encoded certificates are also common refer to pem p7b p7c PKCS 7 SignedData structure with certificates or CRLs and without data p12 PKCS 12 may contain public certificates and password protected private keys pfx PFX predecessor of PKCS 12 This type usually contains data in PKCS 12 fo
113. ve set up If the VMware vSphere host is very busy or it does not match the RealPresence Capture Server hardware requirements the deployment may fail See table 3 4 5 Hardware Requirements for more about hardware requirements From the vSphere client edit the instance and configure to the customer options Click the Summary tab and note the temporary IP address of RealPresence Capture Server system assigned by DHCP On VMware console click Edit and adjust the CPU memory and the minimum disk space Configure NFS Required Capture server virtual edition requires a NFS share as its media storage The procedure below demonstrates how a NFS share is configured on a typical Linux distribution Make sure that NFS is co located on the same switch location as the Capture Server system to ensure stable 1 0 operations To export a shared storage location via NFS on a typical Linux system CentOS used in below example 1 Make sure the NFS service has been installed and is running Examples root centos nfs service nfs status rpc svcgssd is stopped rpc mountd pid 20129 is running nfsd pid 20194 20193 20192 20191 20190 20189 20188 20187 is running rpc rquotad pid 20125 is running Edit the NFS configuration file etc exports to set the file system paths for export Examples root centos nfs cat etc exports home nfs rw no root squash home nfs zip 1 192 168 9 78 rw no root squash Polyc
114. y contain the following information e Events occurred in system internal modules e Administrator activities e System login attempts e Operation errors All log files generated the day before are automatically compressed into a ZIP file t named year month date tar gz at log maintenance window every day The log maintenance window is usually the first hour from 00 00 00 system time every day The log file storage is 30GB You are prompted when the system reaches the storage limit The system will delete the old logs to free the disk space at log maintenance window Configure Log Settings You can change the system logging strategy configure warning limit and enable remote logging To configure the log settings 1 Goto Admin gt Log Settings 2 Configure the following settings Logging Level Specify the system logging level which decides to what level system events should be written into the center server log file Info logs all non debug messages Debug logs all messages Error logs the fewest number of messages Warning logs between error and Info messages Logger Warning Capacity Specify the percentage of log file capacity used at which the system displays a warning on the dashboard Logretention period days Defines the number of days to keep log archives on server gt SysLog Server IP Configuration To configure the IP settings of the SysLog server Polycom Inc TT Syst
115. ystem Configuration Auto Multicast for Live If this option is selected all the live streaming will start Streaming multicast automatically This option is disabled by default Multicast IP Pool Specify the initial IP address of the multicast address pool Starting Address The system uses 100 consecutive addresses starting with this address to perform the multicast The valid starting IP address range is 233 0 0 0 239 255 255 156 Multicast TTL Specify the TTL value Local Network 1 Intranet 32 Internet Inter continent 64 Internet Inter continent 128 Maximum allowed value 255 default value You cannot start or stop the multicasts manually multicasts will start once the live streaming starts and stop after the live streaming stops Multicast The Polycom RealPresence Capture Server system supports the video multicast function and can send video streams to a group of computers at the same time Users can play multicast videos from either the system s Admin Portal or User Portal Multicast of a Live Streaming Users can start a multicast from the live streaming list The system supports up to 100 concurrent multicast channels e VoD archive multicast is not supported e Streaming format is defined in meeting templates For more information see To define a recording template To start a multicast when multicast is disabled 1 Create a recording template with Enab
116. ystem is 10 1 2 3 and the quick code of the file to be played back is 0123456 dial 10 1 2 3 0123456 gt SIP Ifthe system has been registered to a SIP server the SIP server should configure CaptureServer as a SIP peer dial SIP Peer Prefix Quick code For example if the SIP peer prefix of the Polycom RealPresence Capture Server system is 1234 and the quick code of the file to be played back is 0123456 dial 12340123456 If the system has not been registered to a SIP server dial Quick Code RSS IP address For example if the IP address of the Polycom RealPresence Capture Server system is 10 1 2 3 and the quick code of the file to be played back is 0123456 dial 0123456 10 1 2 3 If you want to play back the second episode of the archive you can replace the quick code in above dial string by appending episode index such as replace 0123456 10 1 2 3 with 012345602 10 1 2 3 e If no press on your part it will begin playing the next episode automatically 30 seconds after the end of the previous one Once the archive playback is completed Capture Server will drop from the multipoint call within five minutes if no command is given e Capture Server will terminate the call five minutes after the playback is paused e If the capacity supports 40 recordings only the Quick Code playback function is not supported Video Call Playback when Dialing out from Capture Server RMX Playback RMX 8 5 or higher If the Capture
117. ystem to resolve domain names Disk Usage Choose Disk Usage and type Enter to view the disk space usage of RealPresence Capture Server The total used and free disk space are shown Reset Console Password This is to reset the console password the system will show the prompt message to set new password to access console Reset Portal Admin Password This is to reset the Portal Admin password the system will show the prompt message to set new password to access the Admin Portal Reset Config This is to reset the following system configurations to the default value e System Config Call Settings Signaling Settings Port Settings System time Media Storage Settings Multicast Settings Certificate Management QoS SNMP Active Directory VV VV ON ON ON ON V Polycom Inc 87 Appendix A Console Commands gt Password Settings Customization gt Portal Settings e Admin gt Log Settings License e Template Recording Templates Transcoding Templates gt VRRs gt Events e Server gt IS gt WOWZA gt Windows Media Server gt AKAMAI e User User Group The system will show the following prompt message Reset Config Reset configuration will remove all configuration Do you really want to do it lt No gt Click Yes to proceed or No to cancel After resetting the system configuration the system must be restarted in order for the new settings to take effect Ping Choose

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