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Paradox Hellas S.A. CAA470A-EI02 Network Card User Manual

Contents

1. i Optional Optional Legend DSL Digital Subscriber Line SN Service Node MDF Main Distribution Frame POTS Plain Old Telephone Service IPC Interworking Packet Concentrator 98 15974 Hotwire DSLAM Components The minimum hardware requirements for a Hotwire DSLAM system consists of the following components m One Hotwire 8600 8800 or 8810 DSLAM chassis m One MCC card m One 8310 MVL or 8510 RADSL card 1 2 January 1999 8000 A2 GB26 10 Hotwire DSLAM System Description Hotwire DSLAM Chassis 8000 A2 GB26 10 There are three types of chassis The Hotwire 8600 DSLAM chassis is an independent standalone system The stackable design provides for up to six chassis to share management access through a single MCC card which in turn allows an additional slot for a DSL card in each of up to five additional chassis Less Sat Error ooo lt aD oooo T NAGEMENT Our SERIAL 98 15350 In a stacked configuration the first or base chassis must contain an MCC card in Slot 1 In addition to the MCC card the base chassis can house up to two DSL cards Each additional chassis in the stack houses up to three DSL cards For more information see the Hotwire 8600 Digital Subscriber Line Access Multiplexer DSLAM Installation Guide January 1999 1 3 Hotwire DSLAM System Description
2. gt Procedure 1 Follow this menu selection sequence Monitoring SN Information B F 2 The SN menu appears The information displayed on this screen is shown in Table 5 6 Table 5 6 Service Node Options SN Information B F Displays Service Node information Port Enter the DSL or MVL port number 1 4 SN Type Model number of endpoint For Model 8510 the SN is 5620 For Model 8310 the SN is 6310 MVL modem System Name 16 alphanumeric characters Name assigned to the endpoint System Contact 32 alphanumeric characters Name or number of the person responsible for the endpoint System Location 16 alphanumeric characters Physical location of the system Model Num Model number of the endpoint Serial Num Serial number of the endpoint Firmware Rev Version of firmware Hardware Rev Version of hardware CAP Rev For Model 8510 only Version of CAP chipset MVL Rev For Model 8310 only Version of MVL chipset 8000 A2 GB26 10 January 1999 5 21 Monitoring the Hotwire DSLAM DSL Monitoring IP Filters Screen 5 22 Use the IP Filters screen to display configured filters B gt Procedure 1 Follow this menu selection sequence Monitoring Filters IP Filters B G A 2 The IP Filters screen appears The information displayed on this screen is shown in Table 6 7 Table 6 7 IP Filters Filter Table B G A The Filter Tab
3. 1 4 The Hotwire 8800 DSLAM chassis is a 20 slot chassis designed to house up to 18 DSL cards and one MCC card The remaining slot is reserved for the future use of a redundant MCC card For more information see the Hotwire 8800 Digital Subscriber Line Access Multiplexer DSLAM Installation Guide The Hotwire 8810 DSLAM chassis is a higher density carrier for use with new and future high density cards This 20 slot chassis with integral power alarm cooling and interface subsystems is designed to house up to 18 DSL cards and one MCC card The remaining slot is reserved for the future use of a redundant MCC card For more information see the Hotwire 8810 Digital Subscriber Line Access Multiplexer DSLAM Installation Guide Cree Tr PSSST oS Tes a Ee ey pCR J Ground Lug Front View of a Hotwire 8800 or 8810 DSLAM Chassis 99 15280 04 January 1999 8000 A2 GB26 10 Hotwire DSLAM System Description MCC Card The chassis requires one MCC card which is a processor card that administers and provides diagnostic connectivity to the DSL cards It acts as a mid level manager and works in conjunction with a Simple Network Management Protocol SNMP system such as Paradyne s OpenLane DCE Manager for HP OpenView via its LAN port It gathers operational status for each of the DSL cards and responds to the SNMP requests It also has a serial port for a local user interface to the DSL
4. Gives the user the ability to start stop and monitor up down or testing the current state of an interface NOTE Stopping the interface disables all of the traffic on that port including diagnostics If you want to disable only customer traffic disable all VNIDs on that port There are no user configurable elements on this screen except for the ability to start and stop the interface Valid choices for the DSL card are eta sic sid ste and sif January 1999 4 9 8310 MVL and 8510 RADSL Card Configuration DSL Configuration Users Screens Use the system information submenu of the Users screens to configure login accounts for Telnet sessions directly to the DSL cards This menu item is not currently supported on this card DSL Configuration Bridge Screens Use the system information submenu of the Bridge screens to configure bridging information B gt Procedure 1 Follow this menu selection sequence Configuration Bridge A E 2 The Bridge menu appears Enter the desired value on each selected screen and field as shown in Table 4 4 and press Enter 4 10 January 1999 8000 A2 GB26 10 8310 MVL and 8510 RADSL Card Configuration Table 4 4 Bridge Options 1 of 3 General General Bridge Parameters A E A Gives the user the ability to configure general bridge parameters Complete Entry Timeout Enter the bridge aging timeout 10 1 000 000 seconds Default 300 VNID Tagging E
5. Card Status Download Code A A F This brings you to the Download Code submenu Select Download Code A NOTE To download code to the Service Node s you must use the MCC download menu For information on this and other methods used to download firmware to the DSL and MVL cards see Configuration Options in the Hotwire Management Communications Controller MCC Card IP Conservative User s Guide Download Only System Automatic Immediate Apply A 2 Before initiating a download go to the MCC card and verify that you can Ping the TFTP server If you cannot do not proceed with the download Also make certain that the files that you are going to download from exist in the system In order for the system to become fully functional again you must start the Download Code file transfer procedure Enter the image file name and the TFTP Service IP address Select Yes to begin the file transfer When the file transfer has successfully completed the system will automatically restart and become fully functional with the newly acquired firmware January 1999 8000 A2 GB26 10 Traps DSL Card Traps Traps are configured via a Telnet or terminal session The addition or removal of a card or another hardware component within the Hotwire DSLAM system causes a trap to be generated These traps indicate a configuration change notification 8000 A2 GB26 10 CCN of a card a hardware replacement or a software upgrade Event S
6. Enable Disable Default Disable Function Edit Reset Select Reset to have changes become active 8000 A2 GB26 10 January 1999 4 5 8310 MVL and 8510 RADSL Card Configuration Table 4 2 Ports Options 2 of 3 DSL Ports RADSL Parameters 8510 RADSL Card A B B Gives the user the ability to configure the operational and alarm parameters of the RADSL ports on the RADSL 8510 card Each RADSL port is configured separately NOTE For the 8310 MVL card refer to the DSL Ports MVL Parameters 8310 MVL Card section at the end of this table Action Edit Reset Edit to configure the DSL ports Reset to reset the port and make changes active Port Enter Port 1 4 Default 0 Tx Power 0 dB 3 dB 6 dB Enter the rate that allows you to reduce the transmit power by 3 dB or 6 dB Default 0 dB Short loops require less power reducing crosstalk and giving better performance on longer loops in the same cable bundle SN Tx Power 0 dB 3 dB 6 dB 9dB Default 6 dB Startup Margin The Startup Margin SM field is used to determine the quality of the connection of the upstream link on system startup It is used in conjunction with the adaptive speed fields to determine the initial line speeds of the DSL link The value is between 3 and 9 In Adaptive Mode if the margin falls below SM the DSL link will be restarted at a slower speed If the calculated margin of the next
7. HOTWIRE DSLAM FOR 8310 MVL AND 8510 RADSL CARDS USER S GUIDE Document No 8000 A2 GB26 10 January 1999 Copyright 1999 Paradyne Corporation All rights reserved Printed in U S A Notice This publication is protected by federal copyright law No part of this publication may be copied or distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language in any form or by any means electronic mechanical magnetic manual or otherwise or disclosed to third parties without the express written permission of Paradyne Corporation 8545 126th Ave N Largo FL 33773 Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Further Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes Changes and enhancements to the product and to the information herein will be documented and issued as a new release to this manual Warranty Sales and Service Information Contact your local sales representative service representative or distributor directly for any help needed For additional information concerning warranty sales service repair installation documentation trainin
8. Local Port number on this card Remote Port number on remote card State Current state of the socket Input Bytes Bytes waiting in the socket for the owning application to process will go to 0 when processed by the application Send Bytes Bytes waiting to be sent out to the remote machine PDU Drops Incoming packets dropped usually due to a lack of space Byte Drops Outgoing packets dropped usually due to a lack of space UDP Statistics B D B Displays information on User Datagram Protocol UDP statistics for packets that terminate on the DSL card The counters increment in real time and you may press Cirl r at any time to reset the counters Output Packets Number of UDP packets sent out of the card Input Packets Number of UDP packets coming into the card No Receive Port Number of UDP packets coming into the card that had no receive port waiting Unchecksummed Number of UDP packets coming into the card that had no checksum Header Error Number of UDP packets coming into card that had an error with the packet header Incorrect Checksum Number of UDP packets coming into the card that had a bad checksum Bad Length Number of UDP packets coming into the card that are an illegal length too short Other Error Number of UDP packets coming into the card that had an error but not one of the above 8000 A2 GB26 10 January 1999 5 13 Monitori
9. 2 Check cable connections to DSLAM and other devices in the network 3 Determine whether or not your system is the only one in the network with a problem 6 16 January 1999 8000 A2 GB26 10 Download Code 8000 A2 GB26 10 The Download Code menu option on the Hotwire DSLAM gives you the ability to upgrade your software with a new version of code and then apply this code to your system New firmware releases are typically applied to the MCC card DSL cards and or endpoints in your system When a software upgrade affects both the MCC and the DSL cards you must download and apply a new version of code into each of the DSL cards before you download and apply a new version of code into the MCC When you are downloading code to an endpoint configure your TFTP server with the following timeout values Retransmission timeout Value not less than 10 seconds Total transmission Value not less than three times the retransmission timeout You can also use the above values for a standard TFTP transfer January 1999 A 1 Download Code Download Code When you are attempting to download to the DSL cards refer to Table 5 1 Card Status Options in Chapter 5 8310 MVL and 8510 RADSL Card Configuration n general the following describes what to expect when you have initiated a download from the configuration menu From the DSL Configuration Main Menu follow the menu selection sequence Configuration
10. Interworking Packet Concentrator ISP Internet Service Provider NMS Network Management System SN Service Node 99 16153a 01 These procedures assume that Asynchronous Transfer Mode ATM is used on the link between the IPC and the next hop router NHR High Level Troubleshooting 8000 A2 GB26 10 The following high level procedures help you isolate problems to a particular segment of the network For static clients make sure the client can Ping its own IP address This confirms the IP address was successfully accepted by the client computer m Make sure the client s default gateway is the same as the IP address for the Bridge Virtual Interface BVI on the appropriate ISP router An Address Resolution Protocol ARP table may have invalid entries if a recent configuration change took place anywhere on the network and not enough time has passed for the entry to expire Check the ARP tables on the client DSLAM and router m Make sure a default route is configured on the MCC card screen A E A January 1999 6 7 Diagnostics and Troubleshooting The following table provides an overview of the sequence of troubleshooting procedures for the DSL card The following sections address potential problems that may occur in each network segment If the Client cannot Ping the Gateway Router and Then The Client cannot reach the SN Refer to Table 6 4 Client to Service Node Segment The Client cannot
11. to add a new filter Select n to edit existing filters Example Enter 3 to add Filter 3 Select n to delete a filter Example Enter 6 to delete Filter 6 The Add or Edit selection takes you to the IP Filter Configuration screen When you exit that screen you return to the IP Filters screen NOTE Deleting the filter deletes all the rules associated with that filter IP Filters IP Filter Configuration screen A G A Allows you to build multiple rules for an IP filter A filter consists of a set of rules applied to a specific interface to indicate whether a packet received or sent out of that interface is forwarded or discarded You can add edit or delete filter rules within a named set A filter works by successively applying the rules to the information obtained from the packet header until a match is found The filter then performs the action specified by the rule on that packet which forwards or discards the packet If all the rules are searched and no match is found the configured default filter action is executed Host rules have higher precedence than network rules Rules apply to the source destination IP address source destination port number and traffic types such as TCP UDP ICMP TCP UDP ICMP traffic is forwarded or discarded based on the conditions specified in the rule including source and or destination address and source and or destination port number You can have up to 33 rules per filter Ea
12. Hotwire Menus and Screens NOTE The login ID and password are case sensitive that is the system recognizes both upper and lowercase letters For example if you enter your user name and password information in uppercase letters and your assigned user name and password are in upper and lowercase letters the system will not let you log in After entering your login ID and password the system displays the Hotwire Chassis Main Menu Card Selection Screen From the Hotwire Chassis Main Menu select Card Selection to display the status of any of the 18 DSL cards installed in the chassis by type and slot number The Card Selection screen also displays general and interface status for each card NOTE The Card Selection screen for the Hotwire 8800 chassis appears slightly different from the 8600 shown below 2 10 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Hotwire Menus and Screens The status of each DSL card is indicated by codes displayed in any of eight positions to the right of the card selected The following table explains the valid codes by position Column Heading Position Display Description Slt lt slot number gt M MCC card 1 18 slot number for DSL card Mdl lt card type gt First four digits of the card model number 8310 MVL card 8510 RADSL card 8000c MCC card conservative Stat 1 Tor_ Test mode Card currently in test mode or _ for no acti
13. Operator access T Time Date screen P Troubleshooting POTS fers Upload Configuration to a UNIX Server POTS splitter 1 1 Ea p Network statistics No Response at Start Up R troubleshooting network problems 6 7 Rate Adaptive Digital Subscriber Line RADSL remote login RTU Information screen IN 2 January 1999 8000 A2 GB26 10
14. SNMP Network Management Systems NMSs and the following internetworking concepts TCP IP applications P and subnet addressing m P forwarding also referred to as IP routing m Bridging It is also assumed that you have already installed either the Hotwire 8600 8800 or 8810 DSLAM If you have not done so already refer to the appropriate Hotwire DSLAM Installation Guide for installation instructions NOTE It is highly recommended that you read the Hotwire DSLAM for 8310 MVL and 8510 RADSL Cards Network Configuration Guide before you begin to use this guide and the Hotwire software The Hotwire DSLAM 8310 MVL and 8510 RADSL Cards Network Configuration Guide provides introductory information about the Hotwire DSLAM network models and theories January 1999 Vv Document Summary vi Section Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Appendix A Appendix B Glossary Index January 1999 About This Guide Description Hotwire DSLAM System Description Provides an overview of the Hotwire 8600 and 8800 systems Hotwire Menus and Screens Describes the operation of Hotwire menus screens and commonly used navigation keys Also provides instructions on how to log in and log out of the system Configuring the Hotwire DSLAM Describes the required procedures for configuring the Hotwire system 8310 MVL and 8510 RADSL Card Configuration Describes the optional procedures for
15. The counters increment in real time and you may press Cirl r at any time to reset the counters Port Type of port e1a Initialized Ethernet Ports e1a There is only one other net port on the card LAN Address LAN or MAC address of the Ethernet port Bytes received Number of bytes received by the Ethernet port since the last reset Bytes transmitted Number of bytes transmitted by the Ethernet port since the last reset Packets received Number of packets received by the Ethernet port since the last reset and what type Multicast Single packets copied to a specific subset of network addresses Broadcasts Messages sent to all network destinations Flooded Information received then sent out to each of the interfaces Filtered Processes or devices that screen incoming information Discarded Packets discarded VNID Error Number of errors transmitted by the VNID and what type Errors Number of errors transmitted by the Ethernet port and what type a M Multi collision frames not counted in this release and always set to 0 L Late collisions collision detected often at least 64 bytes have been transmitted Overruns No buffer space Bad CRC Cyclic Redundancy Check Framing Receiver improperly interprets set of bits within frame Jumbo gram Ethernet packet too long Overflow Part of traffic that is not carried Buffer No buffer space Fast
16. configured hosts A named group of machines on a network In IP a domain consists of a block of IP addresses with similar prefixes In the direction of the customer premises Digital Subscriber Line DSL is a copper loop transmission technology enabling high speed access in the local loop Digital Subscriber Line Card The primary card in the Hotwire DSLAM system It has one Ethernet port and four DSL ports Digital Subscriber Line Access Multiplexer DSLAM provides simultaneous high speed digital data access and analog POTS over the same twisted pair telephone line Data Service Unit Channel Service Unit A device that combines the functions of a DSU and a CSU It connects Data Terminal Equipment to the digital network protects the line from damage and regenerates the signal Name of the DSL card s and MCC card s 10BaseT Ethernet interface MIB objects unique to a specific company s devices A type of network that supports high speed communication among systems It is a widely implemented standard for LANs All hosts are connected to a coaxial cable where they contend for network access using a Carrier Sense Multiple Access with Collision Detection CSMA CD paradigm A six part hexadecimal number in which a colon separates each part for example 8 0 20 1 2f 0 This number identifies the Ethernet communications board installed in a PC and is used to identify the PC as a member of the network A rule or set of rules app
17. configuring the DSL cards on the Hotwire system Monitoring the Hotwire DSLAM Describes operator programs that monitor the Hotwire system Diagnostics and Troubleshooting Describes common Hotwire operational problems and solutions Download Code Describes how to work with the Download Code and Apply Download menus Traps Describes the traps that are generated by the Hotwire system Defines acronyms and terms used in this document Lists key terms acronyms concepts and sections in alphabetical order 8000 A2 GB26 10 About This Guide Product Related Documents Document Number Document Title 8000 A2 GB26 10 5020 A2 GN10 5030 A2 GN10 5038 A2 GN10 5038 A2 GN11 5620 A2 GN10 6020 A2 GZ40 6038 A2 GN10 6310 A2 GN10 8000 A2 GB22 8000 A2 GB27 8000 A2 GB90 8000 A2 GZ40 8310 A2 GZ40 8510 A2 GZ40 8600 A2 GN20 8800 A2 GN21 8810 A2 GN20 Hotwire 5020 POTS Splitter Central Office Installation Instructions Hotwire 5030 POTS Splitter Customer Premises Installation Instructions Hotwire 5038 Distributed POTS Splitter Customer Premises Installation Instructions Hotwire 5038 MVL POTS Filter Customer Premises Installation Instructions Hotwire 5620 RTU Customer Premises Installation Instructions Hotwire 6020 MVL POTS Splitter Central Office Installation Instructions Hotwire 6038 MVL POTS Filter Customer Premises Installation Instructions Hotwire 6310 MVL Modem Customer Premises
18. in the downstream direction A positive margin number reflects a lower error rate with a higher tolerance Up Margin Measure of the noise margin on the specified port in the upstream direction A positive margin number reflects a lower error rate with a higher tolerance DnErrRate This statistic is not available for this release and 0 zero appears for each time period UpErrRate Block error rate in the upstream direction Error rate bad blocks good blocks and is expressed as A x 10 DnAtiEst Measure of the downstream transmission loss on the DSL line UpAitEst Measure of the upstream transmission loss on the DSL line link dn count Number of times the DSL link has gone down elp Ink up Count of the elapsed time in seconds that the link has been up elp time Count of the elapsed time in seconds since the DSL card was last reset Pct link up Percentage of time the DSL link has been up in the past 24 hours January 1999 5 7 Monitoring the Hotwire DSLAM 5 8 Table 5 2 Physical Layer Options 5 of 6 DSL Perf Stats DSL Performance Stats B B E Displays the link performance for each of the DSL ports Tells you the number of times the link has been down and the elapsed time the link has been up Enter port number 1 4 to see the fields for current 15 minute period real time count of events during the past 0 15 minutes previous 15 minute period data updated every 15 min
19. margin on either end falls below the startup margin by the selected value Enter a value for the margin threshold trap 7 dB to 14 dB or D to Disable Default 3 Example With a startup margin of 3 dB and a threshold offset of 3 dB the Low Margin Trap will be sent if the margin falls below 0 dB Link Down Ct Sends a trap message if the number of DSL link down events in 15 minutes exceeds the selected value Enter a value for the Link Down Count Trap 0 to 1000 or D to Disable Default 0 NOTE If you have made changes to this screen select Reset in the Action field to make the changes active If you select a downstream speed of 2560 or higher your upstream speed selection is limited to 1088 952 680 408 4 6 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 8310 MVL and 8510 RADSL Card Configuration Table 4 2 Ports Options 3 of 3 DSL Ports MVL Parameters 8310 MVL Card A B B Gives the user the ability to configure the operational and alarm parameters of the MVL ports on the 8310 card Each MVL port is configured separately NOTE For the 8510 RADSL card refer to the previous section of this table DSL Ports RADSL Parameters 8510 MVL Card Action Edit Reset Use Edit to configure the MVL ports Use Reset to reset the port and make changes active Port Enter Port 1 4 Default 0 Behavior Adaptive In rate adaptive mode the rates will vary between the minimum and
20. modem chip set Enterprise MIB xDSL port normal Processor now communicating 105 hot_xdsl mib operational with DSL modem Enterprise MIB xDSL port warning Port speeds decreased to lower 2 hot_xdsl mib speed low bound thresholds Enterprise MIB xDSL port normal Port speed now above lower 102 hot_xdsl mib speed normal bound threshold Enterprise MIB xDSL port normal Port speed now above lower 102 hot_xdsl mib speed normal bound threshold Enterprise MIB xDSL SN warning Self test failure from an 19 hot_xdsl mib selftest fail Service Node Enterprise MIB xDSL test start normal Test started by any means 6 hot_xdsl mib Enterprise MIB xDSL test clear normal Test over 106 hot_xdsl mib Enterprise MIB Dynamic filter warning Cannot inject or delete 10 hot_dhcp mib injection failure dynamic filters to Service Node Enterprise MIB on port n Ethernet link major 2 MIB Il down RFC 1213 Ethernet link up normal 3 MIB Il RFC 1213 Warm start warning Power on reset 1 MIB II RFC 1213 Self test failure minor Sent if any portion of the 16 hot_sys mib Access Node s restart self test Enterprise MIB fails SN device major Operating software has 18 hot_xdsl mib failure detected an internal device Enterprise MIB failure but the Service Node is operating SN device minor Service Node identified on 07 hot_xdsl mib mismatch port n does not match device Enterprise MIB described in port confi
21. one logged error per line in a downward scrolling list The list has a 17 error entry maximum When the log is full the oldest entry is deleted Refer to the Syslog Screen Example 5 2 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Syslog Screen Example January 1999 Monitoring the Hotwire DSLAM 5 3 Monitoring the Hotwire DSLAM DSL Monitoring Physical Layer Screens Use the Physical Layer screens to display read only system information about physical ports B gt Procedure To view the active ports list Ethernet statistics and HDLC bus statistics 1 Follow this menu selection sequence Monitoring Physical Layer B B 2 The Physical Layer menu appears Select the submenu option as shown in Table 5 2 and press Enter Table 5 2 Physical Layer Options 1 of 6 Active List Active Ports List B B A Displays a list of the current status of all the active ports e1a Ethernet sic sid ste and s1f DSL cards Num Number of the port Name Name of the port Description Type of port MAC Address MAC address of the active port Internal dummy address used for non Ethernet ports Status In use or disconnected 5 4 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Table 5 2 Physical Layer Options 2 of 6 Ethernet Stats Ethernet Statistics B B B Displays a list of the Ethernet statistics of the LAN port e1a
22. restarts Number of fast restarts and what type RX off TX off Mem err Endless Pkt Number of endless packets received on the Ethernet port Startless Pkt Number of startless packets received on the Ethernet port Babble Number of garbled packets received due to crosstalk E Excessive collisions port tried to send a packet 15 times without success January 1999 5 5 Monitoring the Hotwire DSLAM 5 6 Table 5 2 Physical Layer Options 3 of 6 Ethernet Stats Ethernet Statistics continued B B B Packets transmitted Number of packets transmitted by the Ethernet port and what type Multicast Single packets copied to a specific subset of network addresses Broadcast Messages sent to all network destinations Flooded Information received then sent out to each of the interfaces Local origin Locally transmitted packet e g Ping Queued Packets waiting to be processed Errors Number of errors transmitted by the Ethernet port and what type a M Multi collision frames not counted this release and always set to 0 L Late collisions collision detected often at least 64 bytes have been transmitted a E Excessive collisions port tried to send a packet 15 times without success Disconnects Number of disconnects on the Ethernet port and what type Disable Transmit error timed out MAU drop Transceivers dropped Xmit fail Transm
23. static subnet There are three ways to locate IP addresses with DHCP Dynamically provisioned host addresses each entry is associated with lease time Statically configured subnets with no lease time dynamic clients obtain IP addresses within this subnet January 1999 3 5 Configuring the Hotwire DSLAM Configuring Subnet Addressing To define a subnet entry the IP address has to be entered as the lower boundary address of the subnet Otherwise only a host entry can be configured For example a subnet with a mask of 255 255 255 192 requires one of the following IP addresses 255 255 255 0 255 255 255 64 255 255 255 128 255 255 255 192 NOTE For more information about the fields listed above see Table 4 6 Filters Options in Chapter 4 8370 MVL and 8510 RADSL Card Configuration Configuring Subnet Masks After the IP address is entered a default subnet mask is displayed The default subnet mask is based on the IP address entered and can be changed If the IP Address entered is Then the Default Subnet Mask is XXX XXX XXX 0 255 255 255 0 XXX XXX 0 0 255 255 0 0 Xxx 0 0 0 255 0 0 0 XXX XXX XXX XXX 255 255 255 255 To configure the DSL card a valid subnet must be used When a Host entry is input any valid IP address results in a subnet mask of 255 255 255 255 When a Subnet entry is entered the valid subnet mask is based on the IP address entered A valid subnet mask must be in on
24. AM For more information see the Hotwire Management Communications Controller MCC Card IP Conservative User s Guide RADSL or MVL Card The chassis requires at least one RADSL or MVL card which is a circuit card that contains four RADSL or MVL ports an Ethernet interface to the Internet Service Provider ISP and a processor packet forwarder The processor packet forwarder controls the endpoints and forwards the packet traffic via the Ethernet and RADSL or MVL interfaces When the 8600 DSLAM chassis is fully populated with 5 expansion chassis it provides a total of 68 RADSL or MVL modem ports When the 8800 or 8810 DSLAM chassis is fully populated it provides a total of 72 RADSL or MVL modem ports Hotwire DSLAM Features The Hotwire DSLAM system contains the following features m High speed Internet or intranet access m RADSL ports MVL ports m Subscriber authentication security access and permission features that prevent users from accessing unauthorized services m Diagnostic tests and performance capabilities Primary network management support via SNMP agent for monitoring and traps m Telnet for configuration and diagnostics 8000 A2 GB26 10 January 1999 1 5 Hotwire DSLAM System Description Levels of Access There are two levels of diagnostic administrative access in the Hotwire DSLAM system Administrator The Administrator has complete read write access to the DSLAM system With Administrator permi
25. DSL Card Configuration Table 4 3 Interfaces Options General General Interfaces A C A Gives the user the ability to configure and view basic card interface information about a given interface including binding filters Interface Name 3 characters e1a Ethernet port sic sid s1e and s1f RADSL or MVL interface Type Static or Dynamic interface type Protocol HDLC or Ethernet Interface protocol Port List Ports available on the card MTU max 64 1600 bytes Default 1536 Receipt of packets above the MTU setting will be dropped NOTE The above MTU values are the only values you may enter Make certain that if you change from the default value the new numbers are appropriate to your network Do a card reset or reset the Ethernet interface Inbound Filter Name Enter the filter name with a maximum of 12 characters This field appears only if the DSL interface selected is s1c s1f To view a list of configured inbound filters press Ctrl v NOTE An inbound filter acts on packets in the upstream direction from the client to the NSP server Outbound Filter Name Enter the filter name with a maximum of 12 characters This field appears only if the DSL interface selected is s1c s1f To view a list of configured outbound filters press Ctrl v NOTE An outbound filter acts on packets in the downstream direction from the NSP server to the client Conirol Control Interfaces A C B
26. DSL card and cable to another spare slot If this solves the problem the connector or interface panel connections for the original slot are bad Schedule maintenance for the chassis and try to use the spare slot temporarily If this does not solve the problem the DSL card is probably bad and should be replaced DSL Port Failure Check the Selftest Results display by following the menu selection sequence Diagnostics Selftest D A Do another Selftest Reset and check results If the results are normal the problem was transient Log the results If the results are the same as the first self test the card should be replaced If only one port on a DSL card is bad that port can be disabled You may continue to use the card until it is convenient to replace it DSL Card Not Responding LEDs on card are out or MCC is showing an alarm e Check to see if the lights are out on the DSL card Plug the card into an empty slot to see if it responds If not the card is bad and needs to be replaced If the card responds in a different slot the slot connector may be bad Call your service representative Check to see if the DSL LEDs are on If not pull the card out and plug it in again Reset the card from the MCC or DSL Main Menu Go to the MCC Main Menu and clear NVRAM Replace the card January 1999 8000 A2 GB26 10 Diagnostics and
27. Installation Instructions Hotwire Management Communications Controller MCC Card IP Conservative User s Guide Hotwire DSLAM for 8310 MVL and 8510 RADSL Cards Network Configuration Guide Hotwire 8100 8200 Internetworking Packet Concentrator IPC User s Guide Hotwire MCC Card IP Conservative Installation Instructions Hotwire 8310 MVL Card Installation Instructions Hotwire 8510 RADSL Card Installation Instructions Hotwire 8600 Digital Subscriber Line Access Multiplexer DSLAM Installation Guide Hotwire 8800 Digital Subscriber Line Access Multiplexer DSLAM Installation Guide Hotwire 8810 Digital Subscriber Line Access Multiplexer DSLAM Installation Guide Contact your sales or service representative to order additional product documentation Most Paradyne documents are also available on the World Wide Web at http www paradyne com Select Service amp Support Technical Manuals January 1999 vii About This Guide viii January 1999 8000 A2 GB26 10 Hotwire DSLAM System Description What is the Hotwire DSLAM 8000 A2 GB26 10 The Hotwire Digital Subscriber Line Access Multiplexer DSLAM is a Digital Subscriber Line DSL platform that houses a Management Communications Controller MCC card and up to 18 DSL cards These can be 8310 Multiple Virtual Lines MVL cards 8510 Rate Adaptive Digital Subscriber Line RADSL cards or a combination of both NOTE All references to DSL cards re
28. Screens 0 0 c cece eee 4 1 DSL Configuration Ports Screens 0 00 cece eee eee 4 5 DSL Configuration Interfaces Screens 0 cee eee eee 4 8 DSL Configuration Users Screens 2 0 00 cece eee eee 4 10 m DSL Configuration Bridge Screens 2 00 cee eee eee 4 10 m DSL Configuration Service Node Screens 0 cece eee eee 4 14 m DSL Configuration Filters Screen 0 0000 c cece eee 4 16 ii January 1999 8000 A2 GB26 10 Contents 5 Monitoring the Hotwire DSLAM BM ONGIVIGW Zacanedcigs Hien eaenge nena aaa a a 5 1 DSL Monitoring Card Status Screens 000 cee eee eee 5 1 DSL Monitoring Physical Layer Screens 00000e eee eaee 5 4 DSL Monitoring Interfaces Screens 00 0c cee eee eee 5 10 m DSL Network Protocol Screens 000 cece cece eee 5 12 E DSL Bridge Screens 3 iiccectawsdlaae Maas hei atabeddeie pbaed dae 5 18 m DSL SN Information Screen 0 cece cece eee eee 5 21 DSL Monitoring IP Filters Screen 0 2200 c eee eee eee 5 22 6 Diagnostics and Troubleshooting m Diagnostic Screens 0 c cece eee eee 6 1 m TOUDIGSHOOUNG 243 02068di0ese PIs iiini Pets diehiepeheaiebiaias 6 3 Checking Alans cic c2ccicusewedsiaadatwetsiasieatvedebead ds 6 3 No Response at Startup 0 00 cece eee eee eee 6 3 Major AlN tstceiandbdgergocad dinea greed a 6 3 VE ARTE FINS oa tarts cees
29. Subnet Addressing in Chapter 3 Configuring the Hotwire DSLAM Source Mask nnn nnn nnn nnn format If you specify a source subnet mask of 0 0 0 0 the system skips the source address comparison Source Comparison Enabled Disabled Default Disabled When Source Comparison is disabled the comparison is ignored Source Port 0 65535 Default 0 Comparison Type for source information Ignore Do not do a comparison To do a comparison on the port number specified in the packet and the rule specify one of the following Ignore Ignore ports EQ Equal to NEQ Not Equal to GT Greater than LT Less than In_Range Within the specified range Out_Range Outside of the specified range Default Ignore Max Source Port No 0 65535 Appears only when the source comparison type is In Range or Out of Range Destination Address nnn nnn nnn nnn format Destination Mask nnn nnn nnn nnn format If you specify a destination subnet mask of 0 0 0 0 the system skips the destination address comparison Destination Comparison Enabled Disabled Default Disabled When Destination Comparison is disabled the comparison is ignored Destination Port 0 65535 Default null Comparison Type for destination information Ignore Ignore ports EQ Equal to NEQ Not Equal To GT Greater than LT Less than In_Range Within the specified range Out_Range Outsi
30. Troubleshooting Minor Alarms Use Table 6 3 to determine the appropriate action to take for each Minor Alarm Table 6 3 Minor Alarms 1 of 2 Alarm Action Config Error 1 Check the Selftest Results display by following the menu selection sequence Diagnostics gt Selftest D A 2 Do another Selftest Reset and check results If the results are normal the problem was transient Log the results If the results still show configuration corruption there is a card problem The card s nonvolatile RAM should be erased and the configuration reentered Perform a configuration download If the configuration has not been saved use reset and erase NVRAM to force the card to the factory default Enter the basic default route to the MCC and reconfigure the card manually NOTE The following are minor alarms where thresholds have been exceeded and are primarily indications of degraded quality on the DSL loop They are not necessarily related to problems with the DSL card Margin f DSL speed is set to a Fixed Rate you may choose to lower the Threshold speed in the direction indicated by the threshold alarm Fixed Up Speed or Fixed Down Speed to get a better Margin and improved Atap error performance message is sent if margin If DSL speed is set to Rate Adaptive and the Margin Threshold is falls below greater than 0 this alarm is a warning that the loop has degraded selected The actual b
31. VNID is active on the correct port screen A E C An asterisk indicates the active VNID If tagged mode is disabled none should be active on each port 4 Make sure the IPC Ethernet port is part of a 802 1q VNID group To view VNID groups enter viqgp On the IPC 1 For VLAN functionality the mpm cmd file must contain these lines group_mobility 1 move_from_def 1 If necessary add the lines and reboot the IPC 2 Make sure that all modules are supported by their respective image img files Enter Is to view file names 3 Enter gp to make sure the group is configured correctly January 1999 6 13 Diagnostics and Troubleshooting Client Cannot Reach Router 6 14 Table 6 7 examines the IPC to Router segment of the network on the IPC end of the segment ISP Gateway Router Next Hop Segment IPC to Router Router DSLAM Clients SN gt ES m y p 99 16175 01 Table 6 7 IPC to Router Segment Layer Solution Layer 1 1 On the IPC make sure the cables are firmly attached to the WAN Physical interface 2 If no CSU DSUs are being used either the router or the IPC must provide network clocking Network clocking is usually provided by the device connected to the DCE cables 3 If no CDU DSUs exist between IPC and Router make sure transmission lines are activ
32. address in xx XX XX XX XX XX format VNID ID VNID ID associated with the MAC address Age Secs Age in seconds since the address was last used Intf Interface behind which the network element associated with the MAC address lies Flags Dynamic MAC addresses that are determined via DHCP Perm DHCP MAC addresses are determined by the lease time Entries in the MAC table will be removed when the lease time expires Client B E C Displays information on specific clients or allowable subnets DSL Port Enter the DSL port number 1 4 Default 1 Item to Display Entry number Total Total number of users Item Enter the input number of the client Default 0 IP Address Client IP address in nnn nnn nnn nnn format Default 0 Subnet Mask or Lease Expiration Variable based on Static or Dynamic entry For static entries Subnet Mask is used with IP address to specify a range of allowable static host IP entries to the Client table For dynamic entries Lease Expiration is the date and time when the client s DHCP lease expires NHR IP address of the default next hop router in nnn nnn nnn nnn format VNID VNID between 2 4094 Default none Type S Static or D Dynamic Port Specific Parameters Enabled Disabled Shows active VNID information NOTE In order to display the following information VNID has to be activated on the Port screen in the Configuration Br
33. anuary 1999 8000 A2 GB26 10 Diagnostics and Troubleshooting Troubleshooting The status of each card in the Hotwire DSLAM is indicated on the Card Selection screen see Components of a Hotwire Screen in Chapter 2 Hotwire Menus and Screens Checking Alarms If the Card Selection screen indicates that a Major or Minor Alarm is on a card follow the menu selection sequence Diagnostics Alarms D B to determine the cause of the alarm No Response at Startup DSL cards do not respond at startup after rebooting chassis Reset the MCC card Be sure LEDs go through the reset sequence twice within about one minute If a DSL card does not appear on the Card Selection screen because the MCC card can no longer communicate with it the MCC card will generate a major alarm Follow the MCC s menu selection sequence Monitor gt Card Status gt Syslog B A C and view the event on the MCC Card System Log Major Alarms Use Table 6 2 to determine the appropriate action to take for each Major Alarm Table 6 2 Major Alarms 1 of 2 Alarm Action Selfiest 1 Check the Self test Results display by following the menu selection Failure sequence Diagnostics Selftest D A 2 Do another Selftest Reset and check results If the results are normal the problem was transient Log the results If the results are the same as the first self test the card should be replaced If only one port on a DSL card is bad that port ca
34. are not in use properly configure them status is not active restart the port IP address from the DHCP server statically configure an IP address and then verify that the client can Ping the DHCP server After the client reaches the server remove the IP address and return the system to dynamic DHCP addressing change took place anywhere on the network and enough time has not passed for the entry to expire Check the ARP tables on the client DSLAM and router perform a packet echo test screen D C Make sure the number of packets sent is the same as the number of packets received If fewer packets are being received than sent the Service Node may not be functioning correctly upstream and downstream at lower speeds or configure the card to rate adaptive mode screen A B B When a speed is changed the port must be restarted screen A C B for the change to take effect If the problem persists after the above items are checked the client to DSLAM segment of the network is functional January 1999 6 11 Diagnostics and Troubleshooting Client Cannot Reach IPC 6 12 This section examines the DSLAM to IPC segment of the network NOTE On the IPC verify that there is a MAC address for the client enter the macinfo command If the correct MAC address appears on the IPC and all the items in the previous sections have been examined it is safe to assume that this segment of the network is functioning properly Skip t
35. atistics Screen B B C to view HDLC statistics Screen B B D and choose a port to view the DSL Link performance summary Screen B B E and choose a port to view how many packets are on the link view DSL performance statistics Screen B B F to view Error statistics and choose a port Screen B B G to view Transmit statistics and choose a port Screen B A C to view System Log Examine Slow Screen B B B Slow performance could result from errors seen on Performance this screen Make sure the DSLAM and IPC are both operating at either full or half duplex mode On the DSLAM go to screen A B A On the IPC enter 10 100cfg If operating at full duplex a hub should not be used Check the Ethernet Statistics screen for excessive Cycle Redundancy Check CRC errors a bad connection or a bad cable see DSL Monitoring Physical Layer Screens in Chapter 5 Monitoring the Hotwire DSLAM Examine Screen B B B Minimal collisions are acceptable if packets are not Collisions being discarded Excessive collisions could result from forcing too much data over a single Ethernet 1 Determine if your network is too large or long single Ethernet cable or end to end cable 2 Check to see if there are too many repeaters 3 Check to see if there are too many users on a single Ethernet Intranetworking communication problems 1 Verify that the internetworking network cables meet IEEE standards for local Ethernet networks
36. atus field is no such name Out Bad Values Total number of SNMP PDUs generated by the SNMP agent for which the value of the error status field is bad value Out General Errors Total number of SNMP PDUs generated by the SNMP agent for which the value of error status is Gen Err Read only Errors Total number of SNMP PDUs delivered by the SNMP agent for which the value of the error status field is read only Out Get Response Total number of Get Response PDUs sent out by the SNMP agent Out Traps Total number of SNMP Traps PDUs generated by the SNMP agent SNMP Status Indicates the state of the SNMP Agent The first byte error code and the second byte sub routine code 5 16 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Table 5 4 Network Protocol Options 5 of 5 SNMP Authentication Statistics B D F When you press Return on the SNMP Statistics screen the SNMP Authentication Statistics screen is displayed giving you additional Community Administration information Community Administration Number of SNMP PDUs with community based authentication Bad Versions Total number of SNMP messages delivered to the SNMP agent for an unsupported SNMP version Bad Community Name Total number of SNMP messages delivered to the SNMP agent that used an SNMP community name not known to the entity Bad Community Use Total number of SNMP messages d
37. ch rule reduces the packet throughput of the DSL card There can be 8 filters per DSL card with a maximum of two filters per DSL port one inbound filter and one outbound filter The same filter can be applied as an inbound filter and an outbound filter Filters are configured on the port card and the processing takes place on the endpoint NOTE Once your rules have been configured you can then bind and activate the filter on the DSL interface using the Configuration gt Interfaces General screen A C A 8000 A2 GB26 10 January 1999 4 17 8310 MVL and 8510 RADSL Card Configuration 4 18 Table 4 6 Filters Options 2 of 2 IP Filters IP Filter Configuration continued A G A Filter Name Up to 12 characters Default Filter Action Forward Packet Discard Packet Default Forward The Default Filter Action applies when there is no match or the filter has no rules configured DHCP Filter Action Forward Packet Discard Packet Default Forward Forwards or discards DHCP transaction traffic on a particular DSL port Rule Up to 33 rules can be configured for each filter The rule number is automatically assigned The rules are reviewed sequentially The most common rules should be entered first Source Address nnn nnn nnn nnn format Enter valid host or network IP address If 0 0 0 0 is entered Source Comparison is ignored NOTE For additional information refer to Configuring
38. de of the specified range Max Destination Port No 2 65535 Appears only when the destination port comparison type is In Range or Out of Range Action For a rule TCP UDP or ICMP traffic will be forwarded or discarded provided other conditions have been satisfied TCP Forward Discard Default Forward a UDP Forward Discard Default Forward a ICMP Forward Discard Default Forward Delete Rule Yes No Default No January 1999 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Overview The Hotwire DSLAM lets you monitor the activity of the Hotwire DSL cards When you select Monitoring from the Hotwire DSL Main Menu a menu tree of selections on history and error logs performance statistics card status and physical and logical interface status information is presented Most of the Monitoring screens are read only that is the information displayed is to help you gather pertinent information and isolate potential problem areas For diagnostic tools and hardware and software troubleshooting techniques see Chapter 6 Diagnostics and Troubleshooting DSL Monitoring Card Status Screens Use the Card Status screens to display read only system information 8000 A2 GB26 10 January 1999 5 1 Monitoring the Hotwire DSLAM B gt Procedure To view general card information login history and the system log 1 Follow this menu selection sequence Monitoring Card Status B A 2 T
39. e and Make sure the PWR LED on the front of the Service Node is lit Use only the power adapter shipped with the unit front of the Service Node is lit the Network Interface Card NIC If there is a LINK LED on the NIC card make sure it is lit the Service Node A crossover cable should be used if the client is not connected to a LAN hub Layer 2 Network 2 Restart the client after a static IP address has been added or changed 3 Make sure the client can Ping its own IP address This confirms the IP If static addressing is used make sure the client has its correct IP Check the PC s default gateway to make sure it is functioning properly address and subnet mask by entering the following Windows 95 winipcfg Windows NT ipconfig all For other operating systems use help or see the appropriate manual address was successfully accepted by the computer If dynamic addressing is being used and the client cannot get an IP After the client reaches the server remove the IP address and return the address from the Dynamic Host Configuration Protocol DHCP server statically configure an IP address and then verify that the client can Ping the DHCP server system to dynamic DHCP addressing Make sure there are 32 or fewer DHCP users active on the port at any given time Only 32 users are entered into the host table If the problem persists after the above items are checked t
40. e by looking for appropriate LEDs 4 If there is no connection between the router and IPC invert the clocking on one or both DSU CSUs Layer2 Onthe IPC Network 1 Set payload scramble to false To turn PLScramble on or off on the IPC type map slot port where slot port is that of the ATM card and set 10 1 to false 2 If using SONET make sure that the line characteristics are correct Type map slot port and select the Phy Media option Enter vas to make sure a service is configured Make sure encapsulation is the same as on the router RFC1483 Enter vve to make sure vpi and vci are configured correctly Enter ves to view ATM connection statistics SO gi OP Oe Enter vers and vets to view transmitted and received cells January 1999 8000 A2 GB26 10 Diagnostics and Troubleshooting Table 6 8 examines the Router to IPC segment of the network from the router end of the segment Table 6 8 Router to IPC Segment Layer Solution Layer 2 Network 1 On the router make sure that the defined line characteristics agree with Make sure a virtual circuit is configured under the respective ATM Make sure a bridge group number is configured under the respective Make sure encapsulation on the router is the same as on the IPC Make sure the client s default gateway is the same as the IP address for If a Ping from the client is not successful issue a show ARP cache the characteri
41. e of the following formats 3 6 255 0 0 0 255 nnn 0 0 255 255 nnn 0 255 255 255 nnn Where nnn must be 0 128 192 224 240 248 252 254 NOTE For more information about the fields listed above see Table 4 4 Bridge Options in Chapter 4 8370 MVL and 8510 RADSL Card Configuration January 1999 8000 A2 GB26 10 Configuring the Hotwire DSLAM Configuring IP Filter Rules B gt Procedure Configure IP Filters and associated rules in the following sequence 1 Define each filter An IP filter consists of a set of rules 2 Configure rules for each filter TCP UDP ICMP traffic types can be selectively forwarded or discarded based on the conditions specified in the rule 3 Bind the filter to the interface using the General Interfaces screen A C A This is an example of data contained in the IP Filter Table An inbound filter acts on packets in the upstream direction from the client to the NSP server An outbound filter acts on packets in the downstream direction from the NSP server to the client To configure the IP Filter attributes and rules refer to DSL Configuration Filters Screen in Chapter 4 8310 MVL and 8510 RADSL Card Configuration 8000 A2 GB26 10 January 1999 3 7 Configuring the Hotwire DSLAM 3 8 January 1999 8000 A2 GB26 10 8310 MVL and 8510 RADSL Card Configuration Overview This chapter describes configuration options on the DSL card Use these options to customize you
42. elivered to the SNMP agent that represent an SNMP operation not allowed by the SNMP community named in the message January 1999 5 17 Monitoring the Hotwire DSLAM DSL Bridge Screens Use the Bridge screens to display read only system information B gt Procedure To view bridge information 1 Follow this menu selection sequence Monitoring Bridge B E 2 The Bridge menu appears Select the submenu option as shown in Table 5 5 and press Enter Table 5 5 Bridge Options 1 of 3 Bridge Table B E A Displays information on various bridge functions Item Enter the item number you wish to display from 1 16 VNID VNID number from 2 4094 in VNID tagged mode Default Null in VNID untagged mode Mux Fwd Enable traffic forced upstream Disable blank IP Filter Enable Disable IP Scoping Enable Disable Domain Name Domain name of the card There can be up to 12 VNID addresses at a time with a maximum of 30 characters each 5 18 January 1999 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Table 5 5 Bridge Options 2 of 3 MAC Table B E B Displays the MAC table Bridge lbO Name of the Logical Bridge Equivalent to e1a Ethernet Entry Enter the MAC table entry number you wish to view Entries Number of entries in the MAC table Bridge Timer Timer that is used to show dynamic MAC addresses Entry number MAC Address MAC
43. em Description m What is the Hotwire DSLAM 00 cc eee n eee eee 1 1 Hotwire DSLAM Components 0000e eee eikite tai 1 2 Hotwire DSLAM Chassis 00cc cece eee eee eens 1 3 MCC CI sine Seite gia tla uh A E ge ew Re a 1 5 RADSE OMVL CI oc acca cdueheoten Aerieaeondadeegoamunndes 1 5 m Hotwire DSLAM Features 0 00 cee eee eee 1 5 Levels OMACCGSS cures tiien Mig hit iiini ik eke ieke eieiei 1 6 SoMa FUNCIONA cirerrere tire e eraren ek reee 1 6 Configuring the DSL Card serris ei teed iaedebesstawtedeaded 1 6 Monitoring the DSL Gards iad iccesadessacaisalaieadeseaduadaye 1 7 Troubleshooting and Diagnoses g2 c ccccacctinassdacdedeaies 1 8 2 Hotwire Menus and Screens BY VEIN oo e sso dede ee ated a n d eben emma pers 2 1 Menuwand Screen Formats 22icpc cceeeiieevecsadateareanereeenens 2 2 Components of a Hotwire Menu snanar cee eee eee 2 2 Components of a Hotwire Screen 00 00 c cece eee 2 3 Commonly Used Navigation Keys 0000ce cece eee eee 2 4 m Hotwite Menu Hieraichy xis icdaisinaclsatacheduaasedaadedaaw yecmaiodd 2 5 Hotwire Chassis Main Menu 0000 c eee eee e een eens 2 5 Hotwire MCG Menu s6s2c0acrcnesteonsrerareerayeere vervenon 2 5 Hotwire DSL MG sscccicakacsaqtetemaarsaaataenneaatewead 2 6 DSL Card Configuration Menu 00 00 eee 2 7 DSL Card Monitoring Menu 00 22 eee 2 8 8000 A2 GB26 10 January 1999 Co
44. equence Monitoring Interfaces B C 2 The Monitor Interfaces menu appears Select the submenu option as shown in Table 5 3 and press Enter 5 10 January 1999 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Table 5 3 Monitor Interfaces Options Active List Active Interfaces List B C A Displays a list of the current status of all of the active interfaces in the card if Number of the interface name Name of the interface type Interface type static link Name of the protocol on the interface state Current state of the interface Il state Not applicable port Port linked to this interface The only information that changes on this screen is the state active or port wait column Status Interface Status B C B Displays a list of additional information after a specific interface port has been selected if name Enter the name of the desired interface protocol Type of protocol for the entered interface name port Port linked to this interface restarts Number of times interface has been restarted user lt na gt or none type Static link downs Number of times the link has gone down state Active or prtwait inactivity T O Number of times the interface has timed out 8000 A2 GB26 10 January 1999 5 11 Monitoring the Hotwire DSLAM DSL Network Protocol Screens Use the Network Protocol screens to display read only sys
45. es must follow the 8 3 naming convention imposed by DOS DOS Machine If your server is hosted by a DOS machine you must name the file to be uploaded using the DOS convention 8 character length The system will automatically upload the configuration file and create directories and file names as needed UNIX Machine If your server is hosted by a UNIX machine the configuration file you name will not be created on the UNIX system by the TFTP server It is critical that you work with your system administrator to plan the naming conventions for directories file names and permissions so that anyone using the system has read and write permissions This is a UNIX system security feature NOTE This must be done before you can upload files to a UNIX server TFTP Server IP Address Address in nnn nnn nnn nnn format This address must be in the management domain TFTP Transfer Direction Upload to Server Download to Server Default Upload to Server Select Upload to Server to store a copy of the card s configuration on the server Select Download to Server to have the file server send a copy of the stored configuration file to the card Start Transfer Yes No Default No Packets Sent Number of packets sent in download Packets Received Number of packets received in download Bytes Sent Number of bytes sent in download Bytes Received Number of bytes received in download Transfer Status Status of the
46. everity Comment Trap MIB CCN Configuration Change Notice warning Configuration change caused by one the following events Software download Configuration download Card removed objective 7 hot_sys mib Enterprise MIB warning Configuration change affecting 1 hot_domain mib the entity MIB Enterprise MIB Cold start warning Card has been reset and O MIB II performed a cold start RFC 1213 Configuration warning Configuration download has 2 hot_diag mib download failed Enterprise MIB failure Device failure major Access Node s software has 15 hot_sys mib detected an internal device Enterprise MIB failure DHCP filter minor Cannot add new route route 11 hot_dhcp mib security failure table contains maximum Enterprise MIB number of rules xDSL link up or minor Number of link down events 1 hot_xdsl mib down or above threshold This rate is Enterprise MIB Transitions limited to once every 15 threshold minutes exceeded xDSL margin minor Margin estimate below 3 hot_xdsl mib low customer set threshold Enterprise MIB January 1999 B 1 Traps B 2 Event Severity Comment Trap MIB xDSL margin normal Margin estimate now above 103 hot_xdsl mib normal customer set threshold Enterprise MIB xDSL port major Processor detected bad DSL 5 hot_xdsl mib failure
47. f packets received in download Bytes Sent Number of bytes sent in download Bytes Received Number of bytes received in download Transfer Status Status of the download transfer Once the download is complete press Ctrl z to exit back to the Download Code submenu and select Apply Download Apply Download B This selection applies the downloaded code and drops all connections by performing a device reset This screen is used to overlay the previously downloaded image for the card If you select yes at the Reset System prompt the system goes through a system restart and interrupts service on the card For further information on this feature see Appendix A Download Code NOTE Ifyou have not previously downloaded code then you will not be able to access this selection January 1999 8000 A2 GB26 10 8310 MVL and 8510 RADSL Card Configuration DSL Configuration Ports Screens Use the system information submenu of the Ports screens to display the DSL Ports screen B gt Procedure To configure ports 1 Follow this menu selection sequence Configuration Ports A B 2 The Ports menu appears Enter the desired value on each selected screen and field as shown in Table 4 2 and press Enter Table 4 2 Ports Options 1 of 3 Ethernet Port A B A Gives the user the ability to select full or half duplex on the Ethernet Port Port Name Enter the port name up to 7 characters Full Duplex
48. f the screen fragments rev Number of packet fragments received with dropped fragments on the right of the screen packets were fragmented on transmit Number of packets that were fragmented on transmit packets were received on transmit Number of packets that were fragmented on transmit and the number of fragments that were created by those packets packets forwarded Number of packets that were forwarded to another system packets not forwardable Number of packets that could not be forwarded Usually due to packet errors or routing problems packet redirects sent Number of redirect messages sent to other systems because they sent a packet that should not be sent to this card network broadcasts received for local networks Number of network broadcasts received for local networks network broadcasts forwarded by media broadcast Number of network broadcasts forwarded by media broadcast network broadcasts partially processed Number of network broadcasts dropped due to an error 8000 A2 GB26 10 January 1999 5 15 Monitoring the Hotwire DSLAM Table 5 4 Network Protocol Options 4 of 5 ICMP Statistics ICMP Packet Statistics B D E Displays a summary of the Internet Control Message Protocol ICMP activity on the backplane that terminates on the DSL card such as echo replies The columns show output and input packet counts The counters increment in real time and you may p
49. fer to both the 8510 RADSL and 8310 MVL cards unless specifically noted otherwise The DSLAM interoperates with two types of Hotwire Service Nodes SNs endpoints to deliver applications at high speeds in support of packet services over a DSL link The 8310 MVL card interoperates with the Hotwire 6310 MVL modem m The 8510 RADSL card interoperates with the Hotwire 5620 RTU Remote Termination Unit The DSLAM is a set of central site products that terminate and consolidate packet data traffic from many customers in a serving area It then forwards the traffic to one or more network access provider networks High speed Internet and intranet access is bridged on the Layer 2 port cards and multiplexed over backbone networks By enabling very high speeds using DSL technology and concentrating Internet Protocol IP traffic greater performance is realized In addition the Hotwire DSLAM with an endpoint such as a 6310 MVL modem and 5620 Service Node can co exist with Plain Old Telephone Service POTS over the same copper telephone line providing simultaneous usage of POTS and digital applications That is the optional central office CO POTS splitter and customer premises POTS filter allow simultaneous voice and data connections over a standard telephone line January 1999 1 1 Hotwire DSLAM System Description The following illustration shows a typical Hotwire configuration Central Office CO Customer Premises CP
50. g distributor locations or Paradyne worldwide office locations use one of the following methods m Via the Internet Visit the Paradyne World Wide Web site at http www paradyne com m Via Telephone Call our automated call system to receive current information via fax or to speak with a company representative Within the U S A call 1 800 870 2221 Outside the U S A call 1 727 530 2340 Trademarks All products and services mentioned herein are the trademarks service marks registered trademarks or registered service marks of their respective owners Patent Notification Hotwire MVL products are protected by U S Patents 4 637 035 4 744 092 4 669 090 5 291 521 and 5 280 503 Other U S and foreign patents pending Document Feedback We welcome your comments and suggestions about this document Please mail them to Technical Publications Paradyne Corporation 8545 126th Ave N Largo FL 33773 or send e mail to userdoc eng paradyne com Include the number and title of this document in your correspondence Please include your name and phone number if you are willing to provide additional clarification ED Printed on recycled paper A January 1999 8000 A2 GB26 10 Contents About This Guide Document Purpose and Intended Audience 00e0e v w Doc ment SUMMA i ccccnctigivdacdudsgindadueetetndabisdedaudas vi m Product Related Documents 0 0 cece ence tenes vii 1 Hotwire DSLAM Syst
51. g for space in the receive window window update pkts Packets received from the remote system advertising a new window size pkts rcv after close Packets received after the TCP connection is shut down discarded for bad checksum Packets that were discarded because the checksum failed discarded for bad header offset fields Packets discarded because the TCP header was corrupted discarded because packet too short Packets discarded because the packet was too short not a complete TCP header Right column Packets Sent Number of TCP packets sent by the card data pkts Number of the sent packets that were data packets instead of TCP control packets data pkts retransmit Number of packets that had to be transmitted ack only pkts Number of sent packets that contained only an acknowledgement of a received packet and no additional data URG only pkts Number of packets that contained only an Urgent flag and no data window probe pkts Number of packets that were window probes window update pkts Number of packets that were advertising new window size control pkts Number of SYN FIN and RST control packets sent Sync Finish and Reset flags January 1999 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Table 5 4 Network Protocol Options 3 of 5 TCP Connection Statistics B D C When you press Return on the TCP Data Statistics screen the TCP Connection Statistics
52. guration role SN device minor Service Node on port n now 107 hot_xdsl mib mismatch clear matches port configuration Enterprise MIB table SN fatal reset Variable binding field contains 20 hot_xdsl mib device failure code Enterprise MIB January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Traps Event Severity Comment Trap MIB SN loss of minor Card received last gasp 17 hot_xdsl mib power message from Service Node Enterprise MIB followed by a link down condition one minute later SN self test minor Failure of the Service Node s 19 hot_xdsl mib failure hardware components This Enterprise MIB trap is only sent if the hardware failure still allows sending traps January 1999 B 3 Traps B 4 January 1999 8000 A2 GB26 10 Glossary 10BaseT address agent SNMP AN ARP ASCII ATM authentication server backplane bandwidth BER BootP bps broadcast BVI byte CAP central office client community name 8000 A2 GB26 10 A 10 Mbps Ethernet LAN that works on twisted pair wiring A symbol usually numeric that identifies the interface attached to a network A software program housed within a device to provide SNMP functionality Each agent stores management information and responds to the manager s request for this information Access Node Also known as DSLAM Address Resolution Protocol Part of the TCP IP
53. gure the MCC card refer to the Hotwire Management Communications Controller MCC Card IP Conservative User s Guide The following table lists optional steps to configure the VNID for the DSL card For each DSL card to See 1 Configure VNID s on a RADSL or MVL Configuring VNID s on a DSL Card card page 3 3 2 Select the active VNID on each RADSL Configuring the Active VNID on each DSL or MVL port Port page 3 4 3 Configure static users Configuring Static Users page 3 5 4 Configure IP filter rules Configuring IP Filter Rules page 3 7 January 1999 8000 A2 GB26 10 Configuring the Hotwire DSLAM Configuring VNID s on a DSL Card 8000 A2 GB26 10 B gt Procedure To configure at least one VNID for this RADSL or MVL card from the Hotwire DSL Card menu 1 Follow this menu selection sequence Configuration gt Bridge Card VNID A E B Type 0 or press Enter atthe Item Number 0 to add new record prompt Enter the VNID at the Enter VNID ID between 2 and 4094 or space to delete prompt Enter enabled at the Enabled Disabled prompt in the Mux Fwd field Default enabled Enter disabled at the Enabled Disabled prompt in the IP Filter field Default disabled Enter enabled at the Enabled Disabled prompt in the IP Scoping field Default enabled If desired enter an ISP domain name at the Domain Name prompt Example If ente
54. he Card Status menu appears Select the submenu option as shown in Table 5 1 and press Enter Table 5 1 Card Status Options Card Info General Card Information B A A Displays card information Card Name Name assigned to the card Card Location Physical location of the system Card Contact Name or number of the person responsible for the card Card Up Time Length of time the card has been running Available Buffers Number of Buffers not in use Buffer Ram Size Size of the Buffer Ram Fast Data Ram Size Total and Available Fast Data Ram Card Type Type of Card MCC DSL Model Num Model number of card Serial Num Serial number of card Firmware Version of firmware CAP Firmware Version CAP chipset for Model 8510 RADSL card only MVL Rev Version of MVL chipset for Model 8310 MVL card only Hardware Rev Version of hardware Login History B A B Displays a list of information on the 10 most recent logins User User ID Time Date and time of the most recent login Local Remoie Local or Remote Connection Number of unsuccessful Console logins Number of console logins that were incorrect in the last 10 attempts Number of unsuccessful Telnet logins Number of Telnet logins that were incorrect in the last 10 attempts Syslog System Log B A C Displays a time stamped sequential list of operational type errors by date and error There is
55. he Hotwire DSL menu Follow this menu selection sequence Configuration gt Bridge Client VNID A E D Enter the port number at the DSL Port prompt Type 0 or press Enter atthe Input Number prompt Enter the IP Address of this user at the Enter Client IP address nnn nnn nnn nnn prompt Enter the subnet mask at the Enter Subnet Mask nnn nnn nnn nnn prompt Enter the IP address of the next hop router for this client at the Enter IP address of next hop router nnn nnn nnn nnn prompt Enter the VNID for this user at the Input VNID ID prompt Enter yes at the yes no prompt to save your changes NOTES For more information about the fields listed above see Table 4 4 Bridge Options in Chapter 4 8370 MVL and 8510 RADSL Card Configuration For information on configuring dynamic users see Service Domain in the Hotwire DSLAM for 8310 MVL and 8510 RADSL Cards Network Configuration Guide Addressing a Location Using DHCP 8000 A2 GB26 10 When IP Scoping is enabled DHCP scoping is also enabled The DSLAM intercepts IP ARP and DHCP transaction messages DHCP clients in one VNID domain can only obtain the IP addresses in one IP subnet and the router s primary IP address is part of that subnet As a result DHCP clients in one VNID domain cannot be in different subnets If the DHCP scope falls in a statically configured subnet all the dynamic clients will get an IP address in that
56. he client to service node segment of the network is functional January 1999 6 9 Diagnostics and Troubleshooting Client Cannot Reach DSLAM This section examines the Service Node to DSLAM segment of the network NOTE On the DSLAM verify that the DSL link is up and that there is a MAC address for the client screen B E B Ifthe MAC address appears and all items in the previous section have been examined it is safe to assume that this network segment is functioning Skip this section and go to Table 6 6 DSLAM to IPC Segment f a MAC address does not appear check the items in Table 6 5 ISP Service Node to Next Hop DSLAM Segment O Rouer IPC DSLAM Clients Router NHR l eE EA I lt gt Sj SN 7 Hub RA 99 16173 01 Table 6 5 Service Node to DSLAM Segment 1 of 2 Layer Solution Layer 1 1 On either the Service Node or Access Node if the ALM LED is on Physical power the system off and then on again Conduct a self test from screen D A Go to screen D B to learn more about the cause of the alarm 2 Perform a Service Node self test at the DSLAM screen D D to test memory and start up parameters 3 If the PWR ALM LINE and TST LEDs remain lit make sure the correct power adapter is being used and that the correct firmware is on the Service Node
57. his section and go to Client Cannot Reach Router on page 6 14 If a MAC address does not appear check the items in Table 6 6 ISP DSLAN to IPC aa Next Hop Segment ateway Router DSLAM Clients i i a _ SN gt Hub RA 99 16174 01 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Diagnostics and Troubleshooting Table 6 6 DSLAM to IPC Segment Layer Solution Layer 1 Ifthe DSL card shows an alarm go to screen D B to determine the cause Physical An Ethernet alarm usually means no connection to the IPC Check the cable and make sure the correct type is being used On DSLAM make sure the Ethernet cable is plugged into the port number that corresponds to the slot number of the card Layer 2 If applicable verify that the desired mode tagged or untagged is selected Network screen A E A Reset the card if a change is made If tagged mode is enabled on the DSLAM 1 Make sure a card VNID is configured Card VNID screen For each connection the VNID number must be the same as the group number on the IPC 2 Make sure a card VNID is entered screen A E B If tagged mode is disabled for VNID tagging Card VNID should be none NOTE With firmware earlier than 3 2 3 follow Steps 3 and 4 For firmware later than 3 2 3 complete Step 4 only 3 Make sure the appropriate
58. his section describes how to log in to the Hotwire DSLAM system after the system has been configured for the first time NOTE When you power on the system for the first time the system displays the Who Am I screen This screen can be accessed only from the local console 2 8 January 1999 8000 A2 GB26 10 Hotwire Menus and Screens Reviewing the Levels of Access User Login Screen 8000 A2 GB26 10 There are two levels of privileges on the Hotwire DSLAM system Your user accounts can be configured with a user name password and privilege of Administrator giving you access to all of the features of the system including configuration options or Operator giving you read only access The default access is no login and password with Administrator status To provide login security to the DSLAM user accounts must be configured NOTE There must be at least one Administrator configured in order to have system security For information on configuring user accounts see the Hotwire Management Communications Controller MCC Card IP Conservative User s Guide You can log in to the Hotwire DSLAM system using either a local VT100 compatible terminal or a remote Telnet connection However the Hotwire DSLAM system accepts only one login session at a time At the User Login screen enter your login ID and password NOTE The User Login screen only appears if one or more users have been defined January 1999 2 9
59. idge screen menu A E C Refer to Table 4 4 Bridge Options in Chapter 4 8370 MVL and 8510 RADSL Card Configuration DNHR Default next hop router name IP Scoping Enabled Disabled Mux Mode Enabled Disabled IP Filtering Enabled Disabled IP source filtering 8000 A2 GB26 10 January 1999 5 19 Monitoring the Hotwire DSLAM Table 5 5 Bridge Options 3 of 3 VNID B E D Displays VNID information Item Number Enter the item to display VNID VNID between 2 4094 Default none Ports DSL ports that are members of the VNID NOTE The Ethernet interface is a member of all VNIDs ARP Table B E E Displays the current Address Resolution Protocol ARP cache Line Sequential number of line IP Address Internet Protocol Address MAC Address MAC address associated with the IP address An incomplete can be shown in this column for some internal entries such as the backplane Min Number of minutes since this entry was last used VNID VNID between 2 4094 Default none Flags Various flags associated with this entry a PM permanent PB publish this entry respond for other hosts TR trailers PX proxy ARP card will proxy ARP for this IP address SB subnet proxy ARP 5 20 January 1999 8000 A2 GB26 10 Monitoring the Hotwire DSLAM DSL SN Information Screen Use the SN Information screen to display read only Service Node information
60. ify that the DSL card you want to access appears on the Card Selection screen See Card Selection Screen on page 2 10 for more information 3 Atthe Goto Card MCC or DSLnn prompt enter the number of the slot Then press Enter For example if you want to configure the DSL card in Slot 13 type 13 The Hotwire DSL menu appears Exiting from the System You can manually log out of the system or after five minutes of inactivity the system will automatically log you out Manually Logging Out B gt Procedure To exit from the Hotwire DSLAM system 1 Return to the Card Selection screen by selecting Exit from either the Hotwire MCC menu or the Hotwire DSL menu 2 Press Ctrl z 3 From the Hotwire Chassis Main Menu select Logout The system exits from the current login session on the Hotwire DSLAM Automatically Logging Out The DSLAM system has an automatic timeout feature that logs you out of the system after five minutes of inactivity You will need to log back in to continue your work To log back in press Enter to display the User Login screen and log in 2 12 January 1999 8000 A2 GB26 10 Configuring the Hotwire DSLAM Overview Domain Types Service Domain The Hotwire DSLAM enables you to configure and manage the Hotwire MCC and DSL cards This chapter describes the basic card configuration instructions To monitor and control the overall system the Hotwire Access Network should be parti
61. ion Carrierless Amplitude Modulation and Phase Modulation A transmission technology for implementing a Digital Subscriber Line DSL The transmit and receive signals are modulated into two wide frequency bands using passband modulation techniques CO The PSTN facility that houses one or more switches serving local telephone subscribers A device that receives a specific service such as database management from a server An identification used by an SNMP manager to grant an SNMP server access rights to MIB January 1999 GL 1 Glossary CPU CRC default route DHCP DHCP Relay Agent DHCP Server domain downstream DSL DSL card DSLAM DSU CSU ela Enterprise MIB Ethernet Ethernet address filter firmware FTP full duplex gateway address half duplex HDLC GL 2 Central Processing Unit The main or only computing device in a data processing system Cyclic Redundancy Check A mathematical method of confirming the integrity of received digital data The address used for routing packets whose destination is not in the routing table In Routing Information Protocol RIP this is IP address 0 0 0 0 Dynamic Host Configuration Protocol A Microsoft protocol for dynamically allocating IP addresses A system that detects and forwards DHCP discover or request messages to the appropriate DHCP server A server which uses DHCP to allocate network addresses and deliver configuration parameters to dynamically
62. ious window Esc t Ctrl a Goes back to the original top level window Ctrl c Ctrl t or Ctrl y Left arrow Ctrl b Moves the cursor to the left Right arrow Ctrl f Moves the cursor to the right Up arrow Ctrl p Moves up to the previous menu selection or entry field Down arrow Ctrl n Moves down or to the next selection Enter or Return Accepts entry Backspace Del Ctrl d Erases the character to the left of the prompt January 1999 8000 A2 GB26 10 Hotwire Menus and Screens Hotwire Menu Hierarchy This section describes the menu structure of the Hotwire user interface Hotwire Chassis Main Menu The following illustration shows the Hotwire Chassis Main Menu Hotwire Chassis A Chassis Info B Card Selection C Logout 97 15566 01 From the Hotwire Chassis Main Menu you can select m A Chassis Info to enter or display chassis information such as the chassis name name of person responsible for the system and physical location of the chassis B Card Selection to select a particular card in the chassis This screen also displays status information about all cards in the chassis The card you select determines which Hotwire menu the system will display next Hotwire DSL menu For more information see Card Selection Screen on page 2 10 C Logout to exit from the current login session on the Hotwire DSLAM For more information see Exi
63. it fail EtherHDLC Stats EtherHDLC Statistics B B C Displays statistics in real time on the HDLC link later protocol between the Access Node and each Service Node sic s1d s1e and s1f ports See field definitions from previous screen The counters increment in real time and you may press Cirl r at any time to reset the counters Port name Port name sic sid sie or sif Initialized EtherHDLC Ports sic s1d ste or sif Bytes received Number of bytes received Bytes transmitted Number of bytes transmitted Packets received Number of packets received Packets transmitted Number of packets transmitted Errors Number of other receive errors If a high number of errors have been received the card may have to be reset January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Table 5 2 Physical Layer Options 4 of 6 DSL Link Perf DSL Link Performance Summary B B D Displays a summary of the link performance for each of the DSL ports Enter port number 1 4 to see the fields for current 15 minute period real time count of events during the past 0 to 15 minutes previous 15 minute period data updated every 15 minutes previous 1 hour period data updated every hour and 24 hour period data is updated every hour Port Enter the port number 1 4 you wish to monitor Dn Margin Measure of the noise margin on the specified port
64. it rate should still be above 10 This condition may be value temporary due to high temperature or humidity rain or it may be permanent due to high noise from additional digital circuits installed in the same cable bundle f DSL speed is set to Rate Adaptive and the Margin Threshold is greater than 0 this alarm is a warning that the loop has seriously degraded The actual bit rate may be below 10 7 This condition may be temporary or permanent However if it persists the loop may have to be reengineered for better performance by performing one of the following Remove bridge taps Change cable gauge on a cable section Run new cable Remove other noise generating digital circuits from the cable bundle 8000 A2 GB26 10 January 1999 6 5 Diagnostics and Troubleshooting 6 6 Table 6 3 Minor Alarms 2 of 2 Alarm Action Link Down a f the threshold is set low 1 4 and the link is currently down then Threshold there may be a local loop or Service Node problem Check both A tra Verify that the Service Node is powered up is connected to the Pi local loop and has passed its self test message is ee sent if the Check the loop for continuity ari If the threshold is set low 1 4 and the link is currently up then an down events in 15 minutes exceeds the selected value event had occurred to temporarily knock out the connection Log the event and continue n
65. le screen displays the status of the IP filter Item Enter the item to display Filter Name Name of the IP filter of Rules Number of rules in filter Default filter action Forward discard VNID Interface and VNID to which the filter belongs Port Port to which the filter belongs slc s1f Filter status Active Inactive Direction Inbound Outbound NOTE To view the filter rules you must have Administrator level access and use the Configuration Menu A G A Refer to Table 4 6 IP Filters Options in Chapter 4 8310 MVL and 8510 RADSL Card Configuration January 1999 8000 A2 GB26 10 Diagnostics and Troubleshooting Diagnostic Screens Use the Diagnostics submenu to perform self tests or view alarm status 8000 A2 GB26 10 January 1999 6 1 Diagnostics and Troubleshooting B gt Procedure To view self test card alarm packet test and Service Node self test information 1 From the Hotwire DSL Menu select Diagnostics D 2 The Diagnostics menu appears Select the submenu option as shown in Table 6 1 and press Enter Table 6 1 Diagnostics Options Selftest D A Displays the results of the last disruptive self test of the DSL card This self test is only performed on power up of the system or a reset of the card Each subsystem processors memory and interfaces reports pass or fail If all subsystems pass the card has passed self test If a subsystem fails
66. lied to a specific interface to indicate whether a packet can be forwarded or discarded Software that has been temporarily or permanently loaded into read only memory File Transfer Protocol A TCP IP standard protocol that allows a user on one host to access and transfer files to and from another host over a network provided that the client supplies a login identifier and password to the server The capability to transmit in two directions simultaneously The subnet that the end user system is on The capability to transmit in two directions but not simultaneously High Level Data Link Control A communications protocol defined by the International Standards Organization ISO January 1999 8000 A2 GB26 10 host host routes hub ICMP IEEE Internet intranet IP IP Address ISP LAN Ib0 link MAC MAC Address margin DSL MCC Card MIB MTU MVL MVL card MVL modem 8000 A2 GB26 10 Glossary A computer attached to a network that shares its information and devices with the rest of the network An IP address having a subnet mask of 255 255 255 255 A device connecting several computers to a LAN Internet Control Message Protocol An Internet protocol that allows for the generation of error messages test packets and information messages related to IP Institute of Electrical and Electronic Engineers The worldwide internetwork that predominantly uses the TCP IP protocol A private network
67. llows the user of one host computer to log into a remote host computer and interact as a normal terminal user for that host Software that allows a PC to mimic the signals of a specific type of terminal such as a VT100 or 3270 to communicate with a device requiring that terminal interface Trivial File Transfer Protocol A standard TCP IP protocol that allows simple file transfer to and from a remote system without directory or file listing TFTP is used when FTP is not available A program that lists the hosts in the path to a specified destination A notification message to the SNMP manager when an unusual event occurs on a network device such as a reinitialization User Datagram Protocol A TCP IP protocol describing how messages reach application programs within a destination computer In ATM the sending of a Protocol Data Unit PDU to a single destination In the direction of the telephone network See Authentication Server Virtual Network ID Wide Area Network A network that spans a large geographic area January 1999 GL 5 Glossary GL 6 January 1999 8000 A2 GB26 10 Index A Active Interfaces List screen Active List screen Active Ports List screen Add ARP Entry screen Administrator access Administrators a Alarms screen 6 2 Alarms Major Alarms Minor 6 5 Apply Mino E3 screen ARP Parameters E ARP Table screen 5 20 20 C Card Info screen 5 2 Card Reset screen Configure sta
68. lt Standard Standard is for USA keyboards Extended is for European keyboards Time Date A A B Gives the user the ability to view the time zone local time and date on the DSL card Time zone Name of your time zone Local Time Date Time in hh mm format am or pm Date in mm dd yy format NOTE Atsystem boot time the time zone local time and date on the DSL cards automatically synchronizes with the MCC card NVRAM Clear A A C Gives the user the ability to clear out the Non Volatile RAM NVRAM in order to reuse the card or to reconfigure the current card CAUTION If you select yes on this screen you will permanently remove all of the configuration information you have stored on this card The system will perform a reset and return to the factory configuration 4 2 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 8310 MVL and 8510 RADSL Card Configuration Table 4 1 Card Status Options 2 of 3 NVRAM Cfg Loader NVRAM Configuration Loader A A D Gives the user the ability to upload or download a copy of the card s binary configuration data to or from a Trivial File Transfer Protocol TFTP server Configuration File Name The file name may be a regular path name expression of directory names separated by a forward slash ending with the file name The total path name length must be less than 40 characters If the TFTP server is hosted by a DOS machine then directory and file nam
69. m is supported from both the DSL and MCC cards Plain Old Telephone Service Standard telephone service over the PSTN with an analog bandwidth of less than 4 Hz A device that filters out the DSL signal and allows the POTS frequencies to pass through Point to Point Protocol as specified by Internet RFC 1661 Proxy Address Resolution Protocol ARP A technique for using a single IP address for multiple networks A device responds to ARP requests with its own physical address then routes packets to the proper recipients Public Switched Telephone Network A network shared among many users who can use telephones to establish connections between two points Also know as dial network Rate Adaptive Digital Subscriber Line A technique for the use of an existing twisted pair line that permits simultaneous POTS and high speed data communication at adaptive symmetric and asymmetric rates The ability to automatically adapt when the port speed is lower than the line speed A device that connects LANs by dynamically routing data according to destination and available routes A table used by a node to route traffic to another node in the multiplexer network Round Trip Time Remote Termination Unit A DSL device installed at the customer premises Interface name of a DSL card s DSL port 1 Interface name of a DSL card s DSL port 2 Interface name of a DSL card s DSL port 3 Interface name of a DSL card s DSL port 4 SN Endpoi
70. maximum speeds as the transmission characteristics of the loop change Max Speed 768 704 640 576 51 2 448 384 320 256 192 128 kbps Default 768 SN Type Model number of endpoint For Model 8310 MVL Card SN type is 6310 This field is read only Margin Threshold Sends a trap message if the margin on either end falls below the selected value Enter a value for the margin threshold trap 5 dB to 10 dB Default 3 Enter D to disable trap Link Down Ct Sends a trap message if the number of MVL link down events in 15 minutes exceeds the selected value Enter a value for the Link Down Count Trap 0 1000 Enter D to disable trap Default 0 NOTE If you have made changes to this screen select Reset in the Action field to make the changes active January 1999 4 7 8310 MVL and 8510 RADSL Card Configuration DSL Configuration Interfaces Screens Use the system information submenu of the Interfaces screens to configure basic interface information B gt Procedure To view DSL card information configure Maximum Transmission Unit MTU settings bind filters to DSL interfaces or restart stop or monitor an interface 1 Follow this menu selection sequence Configuration Interfaces A C 2 The Interfaces menu appears Enter the desired value on each selected screen and field as shown in Table 4 3 and press Enter 4 8 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 8310 MVL and 8510 RA
71. n be disabled You may continue to use the card until it is convenient to replace it Processor 1 Check the Selftest Results display by following the menu selection Failure sequence Diagnostics Selftest D A Sanit Ca 2 Do another Selftest Reset and check results If the results are normal the problem was transient Log the results If the results are the same as the first self test the card should be replaced 8000 A2 GB26 10 January 1999 6 3 Diagnostics and Troubleshooting 6 4 Table 6 2 Major Alarms 2 of 2 Alarm Action Ethernet Port Failure 1 Check cable connections to the DSLAM If cables are terminated properly go to Step 2 If cables are not terminated properly terminate them correctly Check cable connections to the hub or Ethernet switch If cables are terminated properly go to Step 3 If cables are not terminated properly terminate them correctly Check the Activity Status LED at the Ethernet hub If Activity Status LED does not indicate a problem go to Step 4 If Activity Status LED indicates a problem take appropriate action Disconnect the Ethernet cable and replace it with a working cable from a spare port on the hub If the replacement cable works the original is bad and should be permanently replaced If the replacement cable does not work reconnect the original cable and go to Step 5 Move the
72. nable Disable VNID tagging on the card Card VNID A E B Gives the user the ability to configure Virtual Network IDs VNIDs for the entire card There are a maximum of 16 entries per card Item Enter 0 zero to add a new record VNID Enter a VNID between 2 4094 Default Null Mux Fwd Enable Disable Default Enable a When Mux Fwd is enabled all upstream traffic is sent out the 10BaseT interface Forwarding restrictions are set by the other parameters on the screen a When Mux Fwd is disabled the DSLAM forwards traffic based on a destination MAC address Either enabled or disabled traffic is forwarded on ports having the same VNID designation IP Filter Enable Disable Default Disable a When IP filtering is enabled the DSLAM looks at IP traffic from the subscriber to authenticate the source IP address a When IP filtering is disabled no source authentication check is performed IP Scoping Enable Disable Default Enable a When IP Scoping is enabled DHCP scoping is also enabled and the DSLAM intercepts IP ARP and DHCP transaction messages When IP Scoping is disabled DHCP client entries are not added to the Client table and non IP traffic is forwarded NOTE For additional information on DHCP refer to Chapter 3 Configuring the Hotwire DSLAM Domain Name Enter the domain name of the Internet Service Provider ISP Port VNID A E C Gives the user the ability to config
73. ng the Hotwire DSLAM 5 14 Table 5 4 Network Protocol Options 2 of 5 TCP Statistics TCP Data Statistics B D C Displays a summary of the Transmission Control Protocol TCP data activity packets and bytes transmitted and received over the backplane of the MCC card The TCP statistics is measuring packets that terminate on the DSL card The left column displays received data and the right column displays transmitted data The counters increment in real time and you may press Cirl r at any time to reset the counters Left column Packets Received Number of TCP packets received by the card acks Number of acknowledgements received for transmitted packets Also shows the number of bytes that were acknowledged as received by the remote system duplicate acks Number of duplicate acknowledgements received acks for unsent data Number of acknowledgements received for data that has not been sent yet pkts bytes rcvd in sequence Number of packets bytes correctly received in sequence for data that had to be split in multiple TCP packets dupl pkts bytes Number of duplicate packets bytes received pkis bytes w some dup data Number of packets bytes with some duplicated data Duplicated data is discarded by TCP pkts rcvd out of order Packets received out of order pkts of data after window Packets of data received after receive window is full window probes Packets received lookin
74. nondisruptive tests as a user with Operator permission For more information about troubleshooting and diagnostics see Chapter 6 Diagnostics and Troubleshooting NOTE If you would like more information on DSL based services applications and network deployment refer to Paradyne s DSL Sourcebook The book may be downloaded or ordered through Paradyne s World Wide Web Site at hitp www paradyne com January 1999 8000 A2 GB26 10 Hotwire Menus and Screens Overview The Hotwire DSLAM has a menu and screen driven user interface system that enables the user to configure and monitor the Hotwire cards This chapter contains 8000 A2 GB26 10 Menu and Screen Formats Commonly Used Navigation Keys Hotwire Menu Hierarchy Logging In to the System Exiting from the System January 1999 2 1 Hotwire Menus and Screens Menu and Screen Formats The Hotwire DSLAM uses an ASCIll based text format for its menus and screens This section describes the components of a typical Hotwire menu and screen Components of a Hotwire Menu A typical Hotwire menu format looks like this 1 Menu Title is the top line of the menu window that displays the title of the menu or submenu 2 Menu List is the portion of the menu window that displays the list of menu options When selected a menu option displays a submenu window or screen 3 Letter Navigation Keys are provided within a menu list These keys provide a convenient way shor
75. nt modem at the customer premise also known as a Remote Termination Unit RTU There are two model types See RADSL and MVL Simple Network Management Protocol Protocol for open networking management An application level program that facilitates communication between an SNMP management system and a device See NMS A message sent to an SNMP manager to notify it of an event such as a device being reset January 1999 8000 A2 GB26 10 static route subnet address subnet mask TCP Telnet terminal emulation TFTP TraceRoute trap SNMP UDP unicasting upstream XTACACS VNID WAN 8000 A2 GB26 10 Glossary A user specified permanent entry into the routing table that takes precedence over routes chosen by dynamic routing protocols The subnet portion of an IP address In a subnetted network the host portion of an IP address is split into a subnet portion and a host portion using an address subnet mask This allows a site to use a single IP network address for multiple physical networks A number that identifies the subnet portion of a network address The subnet mask is a 32 bit Internet address written in dotted decimal notation with all the 1s in the network and subnet portions of the address Transmission Control Protocol An Internet standard transport layer protocol defined in STD 7 RFC 793 It is connection oriented and stream oriented Virtual terminal protocol in the Internet suite of protocols A
76. ntents E Logging IN tothe System 526220 cccraweceenacdaweenenancrweenemees 2 8 Reviewing the Levels of ACCESS 00 cece eects 2 9 Usor Login SCLC essi Ferien gdusida carrota tern dahaa 2 9 Card Selection Screen 0 00 cece 2 10 Accessing the Hotwire DSL Menu 000 eee eens 2 12 m Exiting from the System 000 c cece ete eee 2 12 Manually Logging OUl se sicascccogadepsgiaadaiaeeadeseadeeeans 2 12 Automatically Logging OU srs ssiri stead aianed load adcas dreki ien 2 12 3 Configuring the Hotwire DSLAM E OVNEN cddactaiciedeameateindetaaddcitasnae a 3 1 E Doman pes sdtiud iin a ea e Mee 3 1 Service DOMAN 2c wise cedars eisai etic ireira 3 1 Management Domain 0 ccee eee ieirik ees 3 1 a Configuring the DSL Cards ciccsccccanatescasrsdadeicoieredaaaamaaw 3 2 Configuring VNID s ona DSL Card 0 02 ee eee 3 3 Configuring the Active VNID on each DSL Port 3 4 Gontiguring Stave USETS 006 lt ienegeecertetertpecsineeqes eeene 3 5 Configuring Addresses with DHCP 0000 eee eee eens 3 5 Configuring SUDNGtMASKS x5 caccicorresaseigoapedader daamandse 3 6 Configuring Subnet Addressing 0 c cece eee eee eee 3 6 Configuring IP Filter Rules 000000 c cece eee taread ji 3 7 4 310 MVL and 8510 RADSL Card Configuration E OVCMIEW cccnds cit ani di eek oshae beak chat am bade dana ie dae 4 1 m DSL Configuration Card Status
77. or internet using Internet standards and software but protected from public access Internet Protocol An open networking protocol used for internet packet delivery Internet Protocol Address The address assigned to an Internet host Internet Service Provider A vendor who provides direct access to the Internet Local Area Network A privately owned and administered data communications network limited to a small geographic area Logical Bridge Equivalent to eta The physical connection between one location and another used for data transmission Media Access Control The lower of the two sublayers of the data link layer the MAC sublayer controls access to shared media Media Access Control Address The unique fixed address of a piece of hardware normally set at the time of manufacture and used in LAN protocols The additional noise measured in dB that would need to be added to the existing noise on a given DSL loop to bring the Bit Error Rate to IE 7 107 Management Communications Controller Card The DSLAM circuit card used to configure and monitor the DSLAM Management Information Base A database of managed objects used by SNMP to provide network management information and device control Maximum Transmission Unit Multiple Virtual Lines A proprietary local loop access technology that permits several services to concurrently and discretely use a single copper wire loop A card with MVL ports used in the 8600 8800 o
78. ormal operation If the threshold is set high more than 4 and the link is currently down then check the Margin statistics over the past hour and day If the numbers are low there may be a situation where the DSL modems cannot train This condition may be temporary or permanent However if it persists the loop may have to be reengineered for better performance by performing one of the following Remove bridge taps Change cable gauge on a cable section Run new cable Remove other noise generating digital circuits from the cable bundle If the threshold is set high more than 4 and the link is currently up then there may be a loose connection in the loop plant or the loop is barely usable Check the Margin If the Margin is normal there may be a loose connection If the Margin is low try reducing the speed of the DSL port January 1999 8000 A2 GB26 10 Diagnostics and Troubleshooting Network Problems To provide a practical aid in the isolation and resolution of Layer 2 network difficulties the guidelines in this section provide information on troubleshooting a generic network containing the devices found in most networks The illustration below shows the generic network addressed by this chapter ISP Next Hop Router NHR Gateway Router SN fi Service Domain Management Domain p ries IPC
79. physical layers and interfaces Display network protocol statistics such as information about an application program assigned to a specific socket number UDP statistics TCP data and connection statistics IP statistics ICMP packet statistics and SNMP statistics including SNMP authentication statistics Display information about the Client ARP and VNIDs Display endpoint information about DSL Ports 1 4 such as Service Node type system name system contact and system location Model and serial number along with firmware and hardware revisions are also shown Use the monitoring screens to help you gather pertinent information and isolate potential problem areas You can monitor the system with either Administrator or Operator permission For more information about monitoring the system see Chapter 5 Monitoring the Hotwire DSLAM January 1999 1 7 Hotwire DSLAM System Description Troubleshooting and Diagnostics 1 8 The Hotwire DSLAM system provides DSL diagnostic submenu options that Display self test results for CPU health memory and ports and resets Show major alarms such as Selftest Failure Processor Failure and DSL or Ethernet port failure Show minor alarms such as Configuration Error or Incorrect SN ports Run a nondisruptive packet echo test over the DSL line NOTE You must have Administrator permission to perform most of the troubleshooting and diagnostic activities However you can run
80. r 8810 DSLAM An endpoint customer premises modem that provides high speed Internet or corporate LAN access over twisted pair copper lines using MVL technology Network Access Provider The provider of the physical network that permits connection of service subscribers to NSPs Next Hop Router The next router IP address to any given destination Network Management System A computer system used for monitoring and controlling network devices Network Service Provider A local telephone company or ISP that provides network services to subscribers January 1999 GL 3 Glossary NTP NVRAM OpenLane DCE Manager packet PDU PING POTS POTS Splitter PPP proxy ARP PSTN RADSL rate adaption Router Routing Table RTT RTU slc sld sle sif Service Node SNMP SNMP agent SNMP trap GL 4 Network Time Protocol Non Volatile RAM A proprietary network management program used with HP OpenView that helps a network administrator manage SNMP devices A group of control and data characters that are switched as a unit within a communications network Protocol Data Unit A message containing protocol specific information Packet InterNet Groper Used for testing and debugging networks PING sends an echo packet to the specified host waits for a response then reports the results of its operation Used as a verb to PING means to use the program to verify the accessibility of a device The PING progra
81. r applications For information on customizing the MCC card see the Hotwire Management Communications Controller MCC Card IP Conservative User s Guide DSL Configuration Card Status Screens Use the system information submenu of the Card Status screens to configure basic DSL card level information 8000 A2 GB26 10 January 1999 4 1 8310 MVL and 8510 RADSL Card Configuration NOTE Only a user who logs in to the Hotwire DSLAM with Administrative permission can configure the DSL card B gt Procedure To configure card information time date clear NVRAM upload or download configuration sets download new firmware or reset card 1 Follow this menu selection sequence Configuration Card Status A A 2 The Card Status menu appears Enter the desired value on each selected screen and field as shown in Table 4 1 and press Enter Table 4 1 Card Status Options 1 of 3 Card Info Card Information A A A Gives the user the ability to configure basic card level information Card Name 16 alphanumeric characters Name assigned to the card Card Contact 32 alphanumeric characters Name or number of party responsible for card Card Location 16 alphanumeric characters Location assigned to the card Local Control Terminal Port Mode Standard Extended Default Standard Standard is for USA keyboards Extended is for European keyboards Remote Control Terminal Port Mode Standard Extended Defau
82. r the desired value on the selected screen and field as shown in Table 4 5 and press Enter 4 14 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 8310 MVL and 8510 RADSL Card Configuration Table 4 5 Service Node Options SN Configuration A F Displays endpoint information for the 5620 RTU or 6310 MVL modem Port Enter the RADSL or MVL port number 1 4 SN Type Model number of SN connected to the DSL port For Model 8510 RADSL the SN is 5620 For Model 8310 MVL the SN is 6310 This field is read only System Name 16 alphanumeric characters Enter the name assigned to the SN System Contact 32 alphanumeric characters Enter the name or number of the person responsible for the SN System Location 16 alphanumeric characters Enter the location of the SN Model Num Model number of card This field is read only Serial Num Serial number of card This field is read only Firmware Rev Version of firmware This field is read only Hardware Rev Version of hardware This field is read only CAP Rev Version of CAP chipset for Model 8510 RADSL card only This field is read only MVL Rev Version of MVL chipset for Model 8310 MVL card only This field is read only Reset SN Yes No Enter yes to reset the SN and begin a self test NOTE Entering yes in the Reset SN field will temporarily disrupt the data path on the specified DSL port while the SN resets SN Self
83. rd Info B Time Date C NVRAM Clear D NVRAM Cfg Loader E Card Reset F Download Code F Download Code A Download Code B Apply Download Function Not Supported C Interfaces E Bridge G Filters A General A IP Filters B Card VNID aS C Port VNID D Client VNID E ARP A General B Control E ARP A Parameters B ARP Entry 98 15899 01 NOTE The Configuration menu and its submenus appear only when logging in to the system with a user account that has Administrator permission 8000 A2 GB26 10 January 1999 2 7 Hotwire Menus and Screens DSL Card Monitoring Menu The following figure illustrates the complete Monitoring menu hierarchy from the Hotwire DSL menu Card Status Physical Layer Interfaces Network Protocol Bridge SN Information Filters A Card Status A Card Info B Login History C Interfaces A Active List B Status E Bridge A Bridge Table B MAC Table G Filters A IP Filters C Syslog C Client D VNID E ARP Table B Physical Layer Active List Ethernet Stats EtherHDLC Stats DSL Link Perf DSL Perf Stats D Network Protocol A Socket Statistics B UDP Statistics C TCP Statistics D IP Statistics E ICMP Statistics F SNMP Statistics F SN Information DSL Error Stats DSL Xmit Stats 98 15900 01 Logging In to the System T
84. reach the DSLAM Refer to Table 6 5 Service Node to DSLAM Segment The Client cannot reach the IPC Refer to Table 6 6 DSLAM to IPC Segment The Client cannot reach the Gateway Router Refer to Table 6 7 IPC to Router Segment and Table 6 8 Router to IPC Segment The tables in the following sections each pertaining to a specific network segment provide suggestions for resolving network problems Client Cannot Ping the Gateway Router When the client cannot Ping the gateway router specific fault isolation procedures begin with the first network segment client to service node SN ISP Next Ho Gateway Router Router NHR 6 8 January 1999 Client to Service Node Segment DSLAM Clients io fc sr 99 16172 01 8000 A2 GB26 10 Diagnostics and Troubleshooting Client Cannot Reach Service Node 8000 A2 GB26 10 Table 6 4 Client to Service Node Segment Layer Solution Layer 1 Physical i 4 If there is a hub check its cables and LEDs 5 Make sure the correct type of cable is being used between the client and 6 Make sure the NIC and drivers are correctly installed 7 Make sure the correct Service Node firmware is being used To verify connection to the client make sure the ETHERNET LED on the Make sure there is a physical connection between the Service Nod
85. reset or replace the card You can determine when the self test occurred by reading the elapsed time since the last reset on the card Alarms Card Alarms D B Displays all active card alarm conditions Major alarms include Selftest Failure Processor Failure Sanity Timer and DSL or Ethernet Port Failures Refer to Table 6 2 Major Alarms Minor alarms include Config Error configuration has been corrupted and Threshold Exceeded for DSL Margin or Link Down events Refer to Table 6 3 Minor Alarms DSL Packet Echo Test D C Gives the user the ability to conduct a nondisruptive packet test between the DSL card and Hotwire Service Node endpoint Test packets are sent to the Service Node at 10 percent of the line rate and echoed back to this card where they are counted and checked for errors The running time of the test can be specified and the test will continue until the specified time has elapsed or the test is stopped Results include packets sent valid packets received errored packets received errored seconds and elapsed time of the test NOTE You can specify the DSL port number but only one port can be tested at a time SN Selftest D D Gives the user the ability to perform a power on Service Node self test A port number can be selected to perform the test NOTE Entering yes in the Reset SN field will temporarily disrupt the data path on the specified DSL port while the SN resets 6 2 J
86. ress Cirl r at any time to reset the counters Press Return to see more ICMP statistics SNMP Statistics B D F Displays information on Simple Network Management Protocol SNMP statistics The counters increment in real time and you may press Cirl r at any time to reset the counters In Packets Total number of SNMP PDUs received by the agent Get Requests Total number of SNMP Get Request PDUs accepted and processed by the SNMP agent Get Next Requests Total number of SNMP Get Next PDUs accepted and processed by the SNMP agent Total Requested Variables Total number of Management Information Base MIB retrieved successfully by the SNMP agent as a result of receiving valid SNMP Get Request and Get Next PDUs Set Requests Total number of SNMP Set Requests PDUs accepted and processed by the SNMP agent Total Set Variables Total number of MIB objects modified successfully by the SNMP agent as a result of receiving valid SNMP Set Requests PDUs ASN 1 Parse Errors Total number of Abstract Syntax Notation One ASN 1 or Bit Error Rate BER errors encountered when decoding received SNMP messages Out Packets Total number of SNMP PDU responses sent by the agent Out Too Big Errors Total Number of SNMP PDUs generated by the SNMP agent for which the value of error status field is too big Out No Such Names Total number of SNMP PDUs generated by the SNMP agent for which the value of error st
87. riacad nerean eet aoahd Lad ea r 6 5 E Network Problems as c2c06 24990b090 9 0694 69990 9409 009940 990005 6 7 High Level Troubleshooting 0000 cece eee eee eee eee 6 7 Client Cannot Ping the Gateway Router 2 0005 6 8 Client Cannot Reach Service Node 02000eee eee 6 9 Client Cannot Reach DSLAM 0000 cee ee eee eee 6 10 Glisnt Cannot Reach PO seisear trineu biete ie tepin tenned 6 12 Client Cannot Reach Router 0000 eee ee eee eens 6 14 Cannot Upload Configurations to a UNIX Server 6 15 Performance Issues Viewing Network Statistics 6 16 A Download Code BM D wnoad GODS ss cid acct cuse seca Meuse aia chee dew eee Side iE A 2 Download Only System Automatic Immediate Apply A 2 B Traps a DSL Cada wiciitieedidhoslenaaedeabienspetans eens E B 1 Glossary Index 8000 A2 GB26 10 January 1999 iii Contents iv January 1999 8000 A2 GB26 10 About This Guide Document Purpose and Intended Audience 8000 A2 GB26 10 This guide describes how to configure and operate the software component of the Hotwire Digital Subscriber Line Access Multiplexer DSLAM system It is intended for administrators and operators who maintain the networks that support Hotwire operation A basic understanding of internetworking protocols and their features is assumed Specifically you should have familiarity with Simple Network Management Protocol
88. ring a VNID for XYZ Company enter XYZ as the Domain Name Enter yes at the yes no prompt to save your changes NOTES For more information about the fields listed above see Table 4 4 Bridge Options in Chapter 4 8370 MVL and 8510 RADSL Card Configuration Also refer to Service Domain in the Hotwire DSLAM for 8310 MVL and 8510 RADSL Cards Network Configuration Guide January 1999 3 3 Configuring the Hotwire DSLAM Configuring the Active VNID on each DSL Port You can configure multiple VNIDs with different next hop routers with one active VNID configured per port B gt Procedure To configure the active VNID on each RADSL or MVL port from the Hotwire DSL menu 1 Follow this menu selection sequence Configuration gt Bridge Port VNID A E C 2 Enter the port number at the DSL Port prompt 3 Enter a to activate at the Action Edit Activate Deactivate prompt 4 Enter the number of the VNID to be assigned to this port at the Input Number prompt If you want a VNID that spans several RADSL or MVL cards you must specify the same VNID number across all cards Activate each port separately 5 Press Cirl z and save the changes NOTES For more information about the fields listed above see Table 4 4 Bridge Options in Chapter 4 8370 MVL and 8510 RADSL Card Configuration 3 4 January 1999 8000 A2 GB26 10 Configuring the Hotwire DSLAM Configuring Static Users B gt Procedure From t
89. s and the subnet mask in nnn nnn nnn nnn format CAUTION The same subnet cannot be assigned to multiple ports An error message will appear if the IP address of the next hop router is not in the same subnet as the client IP address Geographically dispersed clients are supported through static host specific entries only NHR Enter the IP address of the next hop router in nnn nnn nnn nnn format if different than the default for the VNID Default none VNID VNID ID between 2 4094 This field is read only Type S Static or D Dynamic This field is read only NOTE Ifa DHCP response cannot be added to the host table because it already has 32 entries and if IP scoping filtering has been enabled on the Card VNID screen A E B any subsequent upstream packets from that host are dropped January 1999 8000 A2 GB26 10 8000 A2 GB26 10 8310 MVL and 8510 RADSL Card Configuration Table 4 4 Bridge Options 3 of 3 ARP Parameters and Add ARP Entry A E E A and B Select Parameters A or ARP Entry B Parameters A Gives the user the ability to configure general Address Resolution Protocol ARP cache parameters Complete Entry Timeout minutes Length of time that a complete entry remains in the ARP Table before removal A complete entry is one for which there is a MAC address and a node has responded to the ARP request Range 1 200 000 minutes Default 20 Incomplete Entry Timeou
90. screen B F Make sure the correct port is selected 4 Go to screen B A C to view the system log 6 10 January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Diagnostics and Troubleshooting Table 6 5 Service Node to DSLAM Segment 2 of 2 continued Layer Solution Layer 1 5 Make sure the LINE LED on the Service Node is lit This verifies a Physical DSL connection to the DSLAM 6 On the Access Node make sure the LINE STATUS is up 7 Make sure the CO splitter is connected correctly The DSL line goes Make sure the 50 pin amphenol jack is firmly attached to the correct Make sure the loop characteristics are within MVL RADSL to the 50 pin amphenol jack on the DSLAM and the other line goes to the PSTN switch in the central office interface on the DSLAM For the 20 slot chassis the ports are labeled 1 6 7 12 and 13 18 specifications Layer 2 Network On the DSLAM if using static IP addressing make sure the address On the DSLAM make sure all configured ports are in use screen On the DSLAM check the status of the port screen A C B If the If dynamic addressing is being used and the clients cannot get an An ARP table may have invalid entries if a recent configuration TO ensure connection between the DSLAM and the Service Node If the DSLAM fails to connect to the Service Node attempt to connect is correctly configured screen A E D B B A If ports
91. screen is displayed showing a summary of the TCP connection activity on all interfaces that terminate on the DSL card connection requests Number of TCP connections initiated by a process on this card connection accepts Number of TCP connections accepted by this card connections established Number of connections established connections closed dropped Number of connections closed normally including those dropped embryonic connections closed Number of connections dropped before data transfer segments updated rtt Number of packets that updated the Round Trip Time RTT and the total number of times TCP attempted to update the RTT retransmit timeouts Number of times a packet had to be transmitted because it was not acknowledged and the number of times a connection was dropped because a packet could not be transmitted persist timeout Number of times the TCP persistence timer went off and sent a probe to the remote system keepalive timeouts Number of times a TCP keepalive request timed out keepalive probes sent Number of TCP keepalive probes sent connections dropped by keepalive Number of connections dropped because the keepalive timer failed to get any responses IP Statistics B D D Displays a summary of the IP activity on all interfaces that terminate on the DSL card total pkts rev Total number of IP packets received by this card with errors broken down on the right o
92. speed is greater than SM by 3 dB the speed will increase Enter 3 to 9 Default 3 Reed Solomon Interleaving Long Short Default Long Behavior Fixed Adaptive Default Adaptive In fixed rate mode the DSL port will operate at the specified upstream and downstream speed In rate adaptive mode the rates will not exceed the maximum speed and traps are sent when the links drop below the minimum as the transmission characteristics of the loop change SN Type Model number of endpoint For Model 8510 RADSL Card SN type is 5620 This field is read only Fixed Down Speed 7168 6272 5120 4480 3200 2688 2560 2240 1920 1600 1280 1024 960 896 768 640 51 2 384 256 Default 2560 kbps Fixed Up Speed 1088 952 816 680 544 408 272 91 Default 1088 kbps Enter the fixed upstream speed Adaptive Max Dn Speed 7168 6272 5120 4480 3200 2688 2560 2240 1920 1600 1280 1024 960 896 768 640 51 2 384 256 Default 7168 kbps Enter the maximum downstream speed Adaptive Min Dn Speed 7168 6272 5120 4480 3200 2688 2560 2240 1 920 1600 1280 1024 960 896 768 640 51 2 384 256 Default 640 kbps Enter the minimum downstream speed Adaptive Max Up Speed 1088 952 816 680 544 408 272 91 Default 1088 kbps Enter the maximum upstream speed Adaptive Min Up Speed 1088 952 816 680 544 408 272 91 Default 408 kbps Enter the minimum upstream speed Margin Threshold Offset Sends a trap message if the
93. ssion you can set specific parameters and variables to configure cards ports interfaces Virtual Network ID VNID bridging and endpoint selection Operator The Operator has read only access and can view configuration information and monitor performance but has no configuration menu access or modification permission Software Functionality Depending upon your system access you can Configure the system Monitor the system and or Run applications and diagnostic tests to troubleshoot the network Configuring the DSL Cards 1 6 The Hotwire DSLAM software provides DSL configuration options to Configure the DSL cards Configure the interfaces and ports Set up user accounts Upload or download a copy of a card s configuration data to or from a Trivial File Transfer Protocol TFTP server Download a new version of the DSL and endpoint software NOTE You must have Administrator permission to configure the system For more information about configuring the system see Chapter 3 Configuring the Hotwire DSLAM and Chapter 4 8310 MVL and 8510 RADSL Card Configuration January 1999 8000 A2 GB26 10 Hotwire DSLAM System Description Monitoring the DSL Cards 8000 A2 GB26 10 The Hotwire DSLAM software provides submenu options to monitor the activity of the Hotwire DSL cards The monitoring screens allow you to List the status of active ports and interfaces in a card as well as display statistics about other
94. stics defined on the IPC subinterface The PVC number should correspond to the PVC number on the IPC ATM subinterface and that the BVI number is the same as the bridge group number RFC1483 BVI on the appropriate ISP router command on the router to make sure the correct MAC address and client IP address appear Cannot Upload Configurations to a UNIX Server B gt Procedure If the TFTP server denies write permission and displays the message TFTP recv failure 1 Before uploading configurations create a dummy file and give it global Read Write permissions 2 Configure TFTP host to have Write permissions in the specified directory 8000 A2 GB26 10 January 1999 6 15 Diagnostics and Troubleshooting Performance Issues Viewing Network Statistics The previous sections of this document examined connectivity issues i e the inability to Ping the router Table 6 9 presents information on viewing DSLAM statistics screens to examine performance issues These statistic screens give information related to the number of packets transmitted and received on an interface as well as any packet failures Refer to Table 5 2 Physical Layer Options in Monitoring the Hotwire DSLAM of the Hotwire Management Communications Controller MCC Card IP Conservative User s Guide for details on the Statistics screens Table 6 9 Examining Performance Issues To Go To View Statistics Screen B B B to view Ethernet st
95. suite ARP dynamically links an IP address with a physical hardware address American Standard Code for Information Interchange The standard for data transmission over telephone lines A 7 bit code establishes compatibility between data services The ASCII code consists of 32 control characters nondisplayed and 96 displayed characters Asynchronous Transfer Mode A high speed low delay connection oriented switching and multiplexing technique using 53 byte cells to transmit different types of data simultaneously An authentication server can either be a RADIUS server or an XTACACS server and can be used to confirm an end user system s access location A common bus at the rear of a nest or chassis that provides communications and power to circuit card slots The range of frequencies that can be passed by a transmission medium or the range of electrical frequencies a device is capable of handling Bit Error Rate The number of bits in error over a given period compared to the number of bits transmitted successfully Bootstrap Protocol Described in RFCs 951 and 1084 it is used for booting diskless nodes Bits per second Bits per second Indicates the speed at which bits are transmitted across a data connection A method of transmission The simultaneous transmission to two or more communicating devices Bridge Virtual Interface on a Cisco router A sequence of successive bits usually eight handled as a unit in data transmiss
96. system information is displayed This is also the portion of the screen on which fields requiring input are displayed However you cannot enter values for the fields in this portion of the screen You must enter field values in the Input Line at the bottom of the screen see 3 below Input Line is the area of the screen where you are prompted to enter values for the specific field that is highlighted on the screen For example in the General Interfaces screen above the Interface Name field is highlighted If you want to modify an interface you must enter the Interface Name at the Input Interface Name prompt at the bottom of the screen January 1999 2 3 Hotwire Menus and Screens 4 Status Line is the last line on the screen This line displays status information about the selected card For information about these fields see Card Selection Screen on page 2 10 Commonly Used Navigation Keys 2 4 The following table lists navigation keys and their definitions These commands are used to move around the Hotwire DSLAM menus and screens Keys Definition Ctrl e Returns to the Card Selection screen from any screen Ctrl r Resets counters on monitoring statistics displays Ctrl u Clears the current input or prompt line Ctrl v Displays pop up menus Esc h Displays the online Help screen Esc Ctrl l Refreshes the screen Esc n Goes to the next window Esc p Ctrl z Goes back to the prev
97. t minutes Length of time in minutes that an incomplete entry remains in the ARP table before being removed An incomplete entry is an entry without a MAC address This is also the amount of time that a packet will remain in the system while waiting for address resolution Range 1 255 minutes Default 3 NOTE If you have made changes to this screen you must do a card reset for the changes to be in effect ARP Entry Add ARP Entry B Gives the user the ability to add entries into the ARP cache Item Enter 0 zero to add a new record IP Address nnn nnn nnn nnn format MAC Address xx xx xx xx xx xx format VNID Enter a VNID ID between 2 4094 Default Null There must be an entry made in this field Trailer Yes No Default No Perm Yes No Default No If you select Yes for Permanent and No for Proxy the ARP entry will be saved in NVRAM up to 32 entries These are loaded when the card resets NOTE For the Add ARP Entry B screen all other information entered is not stored in the non volatile memory and will be lost when you reset the card January 1999 4 13 8310 MVL and 8510 RADSL Card Configuration DSL Configuration Service Node Screens Use the SN Configuration screen to configure endpoint Service Node information B gt Procedure 1 Follow this menu selection sequence Configuration SN Configuration A F 2 The SN Configuration menu appears Ente
98. tcut to select a menu item For example from the Hotwire DSL menu illustrated above you can simply press the A key to select the Configuration menu item The Configuration menu appears You can then press the A key to select the Card Status menu item This action displays the Card Status menu You can also use the arrow keys on your keyboard to select a menu item See Commonly Used Navigation Keys on page 2 4 for more information 2 2 January 1999 8000 A2 GB26 10 Hotwire Menus and Screens Components of a Hotwire Screen 8000 A2 GB26 10 A typical Hotwire screen looks like this System Header Line is the top line of the screen This line has two fields that provide system login information The first field displays the system name or the individual card name Access the System Information screen by selecting the appropriate card in the chassis and then follow this menu sequence Configuration Card Status Card Info If you do not define the system name the DSLAM user interface will display lt no name gt The second field displays the current login This field displays R lt user_login gt where R indicates a remote login and lt user_login gt is the login account of the user currently accessing the system For example if a user with a login account called admin logs into the system this field will display R admin Display Area is the top portion of the screen on which pertinent DSLAM
99. tem information for the management domain p gt Procedure To view various management traffic statistics between the access node and the MCC card including socket statistics UDP statistics TCP data and connection statistics IP statistics ICMP statistics and SNMP statistics these statistics only apply to traffic over the backplane 1 Follow this menu selection sequence Monitoring Network Protocol B D 2 The Network Protocol menu appears Select the submenu option as shown in Table 5 4 and press Enter 5 12 January 1999 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Table 5 4 Network Protocol Options 1 of 5 Socket Statistics B D A Displays management domain information for the interface Enter the socket name from the active socket list to view information on the application assigned to the specified socket number Start Socket Enter the socket number to start the active socket list Active Socket List This is the heading information for the following fields It lists all the information about the currently selected socket In addition the lower right hand corner of the screen displays a Socket Statistics window with detailed information about the selected destination The Socket Statistics window displays the following information Socket Socket number Socket name Internal name of the socket Family Family of this socket DARPA Internet Type Socket type stream or datagram
100. test Results Pass Fail This field displays the results of the SN self test when completed January 1999 4 15 8310 MVL and 8510 RADSL Card Configuration DSL Configuration Filters Screen Use the IP Router Filters to add delete or edit a filter gt Procedure 1 Follow this menu selection sequence Configuration Filters IP Filters A G A 2 The IP Filters screen appears Enter the desired value on the selected screen and field as shown in Table 4 6 and press Enter 4 16 January 1999 8000 A2 GB26 10 8310 MVL and 8510 RADSL Card Configuration Table 4 6 Filters Options 1 of 2 IP Filters IP Filter Table A G A The IP Filter Table screen displays the following information Item Enter a value from 1 8 to add delete or modify individual filter entries Filter Name Name of the IP filter This field is read only of Rules Number of rules in the IP filter This field is read only Def filter action Forward discard Default filter action This field is read only VNID Interface and VNID to which the filter belongs This field is read only Port Port to which the filter belongs s1c s1f This field is read only Filter status Active Inactive Default Inactive This field is read only Direction Inbound Outbound This field is read only On the bottom of this screen at the Item Number 0 to Add to Edit to Delete prompt Select 0 zero
101. the fields for current 15 minute period real time count of events during the past 0 15 minutes previous 15 minute period data updated every 15 minutes previous 1 hour period data updated every hour and 24 hour period data bucket updated every hour A margin of 0 db equals an expected bit error rate of 107 The higher the margins the fewer the errors The counters increment in real time and you may press Cirl r at any time to reset the counters dn margin Measure of the noise margin on the specified port in the downstream direction A positive margin number reflects a lower error rate with a higher tolerance up margin Measure of the noise margin on the specified port in the upstream direction A positive margin number reflects a lower error rate with a higher tolerance dn err rate This statistic is not available for this release and an NA appears for each time period up err rate Block error rate in upstream direction Error rate bad blocks good blocks and is expressed as A x 108 dn err secs Count of the number of down error seconds with at least one block error in the downstream data path up err secs Count of the number of up error seconds with at least one block error in the upstream data path dn svr err sec Count of the number of seconds with at least 800 block errors in the downstream data path up svr err sec Count of the number of seconds with at least 800 block errors in the ups
102. tic users Configure subnet masks Configure the active VNID on RADSL or MVL pott Configure VNID s on RADSL or MVL cards Control Interface screen Control screen D display area displaying filters Domain types Management domain Service soran Download Code Download Code screen Downloading Code DSL card DSL Error Stats screen DSL Link Perf screen DSL Parameters screen DSL Perf Stats screen DSL Ports screen DSL Sourcebook DSL Transmit Stats screen DSLAM description 8000 A2 GB26 10 E Ether Statistics screen exiting the system F failure use Ping screen use Telnet screen Filter Table screen G General Card Information screen H HDLC Bus Statistics screen I immediate apply input line Interface Status screen Interfaces screen intranetworking communication problems IP Filter Configuration screen o 4 18 IP Router Filters screen IP Router Menu Filter Table L local login M IE Communications Controller card MCC 1 5 5 Multiple Virtual Lines MVL January 1999 IN 1 Index N S navigation keys Selftest screen network interface options 4 9 Service Nodes SNs Simple Network Management Protocol SNMP 1 5 network e intranetworking communication status line problems Status screen 5 11 NVRAM Clear screen subnet masks NVRAM Config Loader screen system eae ine 2 3 System Information screen O
103. ting from the System on page 2 12 Hotwire MCC Menu After selecting the MCC card from the Card Selection screen the DSLAM system displays the Hotwire MCC Menu From this menu you can configure monitor run applications and troubleshoot the MCC card For information on the MCC card see the Hotwire Management Communications Controller MCC Card IP Conservative User s Guide 8000 A2 GB26 10 January 1999 2 5 Hotwire Menus and Screens Hotwire DSL Menu After selecting a specific DSL card from the Card Selection screen the DSLAM system displays the Hotwire DSL Menu Hotwire DSL A Configuration B Monitoring C Applications D Diagnostics E Exit See See Applications Diagnostics onfiguration Monitoring Function A Selftest Menu Menu not Supported B Alarms C Packet Echo D SN Selftest The Configuration menu item appears only if you have Administrator permission 98 15975 From this menu you can configure monitor run applications and troubleshoot a specific DSL card 2 6 January 1999 8000 A2 GB26 10 Hotwire Menus and Screens DSL Card Configuration Menu The following figure illustrates the complete Configuration menu hierarchy from the Hotwire DSL menu A Configuration A Card Status B Ports C Interfaces F SN Configuration G Filters F SN Configuration D Users A Ethernet Port B DSL Ports A Card Status A Ca
104. tioned into two distinct domains Service domain s Layer 2 Management domain Layer 3 It is recommended that the management domain reside in a separate domain from the service domain for security purposes and to improve download performance The service or data domain is comprised of all clients and servers grouped physically or virtually that communicate across a common WAN or LAN connection for internet access This is the Layer 2 bridging domain of the NSP The Access Node cards and the Service Nodes are the Hotwire components of this domain The service domain encompasses an NSP and all end user systems that subscribe to that NSP Management Domain 8000 A2 GB26 10 The primary function of the management domain is monitoring and configuring the network The management domain resides in a mutually exclusive domain from that of the service data domains The MCC card functions as a service router and is the primary tool for configuring and diagnosing the management domain January 1999 3 1 Configuring the Hotwire DSLAM Configuring the DSL Cards 3 2 Use the procedures in the following order to minimally configure DSL cards for user data connectivity For detailed information on these instructions see Chapter 4 8310 MVL and 8510 RADSL Card Configuration For information about MCC and DSL card network topologies consult the Hotwire DSLAM for 8310 MVL and 8510 RADSL Cards Network Configuration Guide To confi
105. tream data path DSL Xmit Status DSL Transmit Stats B B G Displays the transmit and receive statistics for each of the DSL ports after selecting a specific DSL port number Enter port number 1 4 to see the fields for current 15 minute period real time count of events during the past 0 15 minutes previous 15 minute period data updated every 15 minutes previous 1 hour period data updated every hour and 24 hour period data updated every hour The counters increment in real time and you may press Cirl r at any time to reset the counters Port Enter the port number 1 4 you wish to monitor dn xmit pwr Measure of the power level of the downstream signal sent to the SN in db up xmit pwr Measure of the power level of the upstream signal sent by the SN in db dn rx gain Measure of how much amplification was applied to the signal received at the SN up rx gain Measure of how much amplification was applied to the signal received at the DSLAM port dn att est Measure of the downstream transmission loss on the DSL line up att est Measure of the upstream transmission loss on the DSL line January 1999 5 9 Monitoring the Hotwire DSLAM DSL Monitoring Interfaces Screens Use the Interfaces screens to display read only system information about interfaces B gt Procedure To view the active interfaces list and interface status list 1 Follow this menu selection s
106. upload or download transfer NOTE After a download the card must be reset for the new configuration to take effect Card Reset A A E Gives the user the ability to reset the card This resets all counters and if a new configuration or software version has been downloaded the new code will then become active NOTE This action disrupts the data flow for at least 30 seconds January 1999 4 3 8310 MVL and 8510 RADSL Card Configuration 4 4 Table 4 1 Card Status Options 3 of 3 Download Code Download Code and Apply Download A A F A and B Gives the user the ability to download a new version of code and apply the downloaded code For further information on this feature see Appendix A Download Code Download Code A or Apply Download B Download Code A This screen is similar to the NVRAM Configuration Loader screen A A D Image File Name The file name may be a regular path name expression of directory names separated by a forward slash ending with the file name The total path name length must be less than 40 characters If the TFTP server is hosted by a DOS machine then directory and file names must follow the 8 3 naming convention imposed by DOS TFTP Server IP Address Address in nnn nnn nnn nnn format This address must be in the management domain Start Transfer Yes No Default No Packets Sent Number of packets sent in download Packets Received Number o
107. ure one VNID association on an individual port DSL Port Enter the DSL port number Default 1 VNID Number of the VNID port Default none This field is read only Default NHR Enter the IP address of the next hop router NHR in nnn nnn nnn nnn format Default none If the NHR IP address does not exist for that port a default NHR IP address is used If the default NHR IP address does not exist the Address Resolution Protocol ARP request is ignored 8000 A2 GB26 10 January 1999 4 11 8310 MVL and 8510 RADSL Card Configuration 4 12 Table 4 4 Bridge Options 2 of 3 Client VNID A E D Gives the user the ability to configure static clients on VNIDs Up to 32 entries per port static users DHCP users or subnets are allowed Multiple screens are required to completely configure the port For a list of VNID press Ctrl v DSL Port Enter the DSL port number 1 4 Default 1 Item Enter 0 to add a new client or enter an existing entry number to edit this entry IP Address For single users enter the client IP address in nnn nnn nnn nnn format Default none There must be an entry in this field Typically all IP addresses in the same VNID would be on the same subnet NOTE For additional information refer to Configuring Subnet Masks in Chapter 3 Configuring the Hotwire DSLAM Subnet Mask For multiple users with IP addresses in the same subnet enter both the IP addres
108. utes previous 1 hour period data updated every hour and 24 hour period data updated every hour Port Enter the port number 1 4 you wish to monitor 15min Valid Number of 15 minute intervals in which downstream performance data has been received across the DSL link from the endpoint SN pkt rev dn Number of downstream packets received pkt snt dn Number of downstream packets sent pkt lost dn Number of downstream packets lost pkt rev up Number of upstream packets received pkt snt up Number of upstream packets sent pkt lost up Number of upstream packets lost k octs sent dn How many thousands of octets have been sent to the SN k octs rcv dn How many thousands of octets have been received by the SN k octs sent up How many thousands of octets have been sent upstream from the SN k octs rcv up How many thousands of octets have been received upstream from the SN Customer Data k octs sent dn How many thousands of octets have been sent downstream k octs sent up How many thousands of octets have been received upstream January 1999 8000 A2 GB26 10 8000 A2 GB26 10 Monitoring the Hotwire DSLAM Table 5 2 Physical Layer Options 6 of 6 DSL Error Stats B B F Displays the error performance margin rates for each of the DSL ports after selecting a specific DSL port number Margin is a measure of performance Enter port number 1 4 to see
109. ve test 2 Mor _ Major alarm Major alarm present on card or _ for no active major alarm 3 Ror_ Minor alarm Minor alarm present on card or _ for no minor alarm active Eth 4 U D or X Status of Ethernet link U Up D Down X Disabled DSLLnk 5 6 7 amp 8 U D X or H Status of DSL card Port 1 4 link U Up D Down X Disabled or H Handshaking WAN Lnk For future Use For example if you select DSL card in Slot 1 the following may be displayed 1 8510 MD UxX X xX Position 12 3 4 5 6 7 8 This display shows the following m There is an 8510 card in Slot 1 Position 1 No current test _ Position 2 Major alarm is present M Position 3 No minor alarm present _ Position 4 Ethernet link is Down D m Position 5 DSL port 1 is Up U Positions 6 7 and 8 DSL ports 2 3 and 4 are disabled X On the Card Selection screen there is a prompt used to select a specific card in the DSLAM chassis When a DSL slot number is entered you are connected to the card you selected January 1999 2 11 Hotwire Menus and Screens For more information about the status displayed on this screen such as major and minor alarms see Troubleshooting in Chapter 6 Diagnostics and Troubleshooting Accessing the Hotwire DSL Menu B gt Procedure To access the Hotwire DSL menu 1 From the Hotwire Chassis Main Menu select Card Selection The Card Selection screen appears 2 Ver

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