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Nortel Networks 2210 Telephone User Manual

1. IMPORTANT The only authorized headsets that can be used with 2210 Wireless Handset are those obtained from Nortel Networks Plantronics or their reseller partners The headset Handset display Handset display This section summarizes the display features of the 2210 Wireless Handset Figure 3 2210 Wireless Handset display The 2210 Wireless Handset has three display areas e The upper display area is a status row that displays the handset status It can include a battery level indicator left and right arrows a series of dots and a message waiting indicator Each dot represents a line that changes to a number when active e The middle display area is a text area four lines by 19 characters in size Lines in the text area longer than 19 characters are truncated by a special algorithm that removes spaces and punctuation first and then vowels e The lower display area provides soft key labels Each soft key label is a maximum of four characters long The soft key labels are compressed with the same algorithm as used in the text area Handset display User Option menu User Option menu When the 2210 Wireless Handset is in standby mode power is on but the handset is not in use press and briefly hold the Function key to display the User Option menu This section describes the following standard User Option menu items e Ring Type e Noise Mode e Alias IP Address e Curren
2. display area Dial the DN number to which the call is being transferred While on an active call To go back to the original call if the transfer is incomplete Use Attendant Recall When that number rings or a person answers press the Transfer soft key again If the person called is not available Press the Line key to access the Feature Keys menu Press the number key corresponding to the flashing line number in the upper display area to reconnect to the original call Use the Attendant Recall feature to contact an attendant during a call and to connect the call to the attendant To contact the attendant while on a call AttR Press the Line key to access the Feature Keys menu Press the number key corresponding to the Attendant Recall feature Stay on the line until the attendant answers Press the Power Off End Call key The caller remains connected to the attendant While on an active call Use Call Park Use the Call Park feature to hold temporarily park and retrieve a call from any telephone or handset Using Call Park does not tie up a line and when configured network wide can be used across networks A System Park Extension can be set to automatically park most calls To park a call on the System Park DN or your own DN Park Park During an active call press the Park soft key gt twice By default the call is parked on your DN unless a System Park is enabled to au
3. 10 Press the number key corresponding to the Room Status feature Display Room Status The Room Status feature prints the status of a room using the Display Module To read the status of a room amp 1 Go off hook D 2 Press the Function key and the number t 3 key to enter the active idle state Hospitality features RoomStatus a RoomStatus To change the status of a room amp O0 D RoomStatus Press the Line key to access the Feature Keys menu Press the number key corresponding to the Room Status feature Dial the Directory Number DN for the room The DN displays followed by a two digit code a The first digit indicates the occupancy status 0 Room vacant 1 Room occupied b The second digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale Press the Line key to access the Feature Keys menu Press the number corresponding to the Room Status feature Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys Press the number key corresponding to the Room Status feature Hospitality features EEE 1 RoomStatus Dial the Directory Number DN for the room The DN displays followed by a two digit code a The first digit in
4. They are however programmed on keys 7 and 9 respectively in alphabetical order Cleaning your handset Cleaning your handset The 2210 Wireless Handset occasionally needs to be cleaned to maintain appearance In general wiping the handset surface with a clean water dampened cloth or paper towel removes most films or residues If more rigorous cleaning is required you can use e A mild detergent solution Be sure to wipe away any detergent residue with a plain water dampened cloth e Any general purpose household glass and surface cleaner Do not spray the handset directly Spray the cleaner on a soft cloth or paper towel then wipe the handset Pre treated cloths like those used for eyeglasses or cameras Pre moistened towelettes Avoid those containing lanolin or aloe as it leaves a slippery residue e Isopropyl alcohol applied by a damp cloth or paper towel When using alcohol do not rub the key pad characters vigorously as this will significantly degrade legibility IMPORTANT e Do not use furniture polishes waxes or plasticizer based cleaner e Do not use lanolin aloe glycerin or other skin care products e Do not apply any solvent such as acetone or mineral spirits e Do not directly spray or immerse the handset If the headset connector becomes dirty you may experience a scratchy or intermittent signal To clean the connector dip the padded end of either a wooden or paper handled cotton
5. another call 0 D CallWait To return to the first telephone call 0 D or When the incoming call tone sounds press the Function key and the number 2 key to put the current call on hold Note If Automatic Hold is enabled it is not necessary to put the current call on hold Begin with step 2 Press the Line key to access the Feature Keys menu Press the number key corresponding to the Call Waiting feature Choose one of the following e Press the Function key and the number 2 key to put the second call on hold Press Power Off End Call to end the second call then press the Power On Start Call to enter the active idle state Incoming calls Press the Line key to access the Feature Keys menu Press the number key corresponding to the first call Note The first call is on hold so the number indicator for that line is flashing Incoming calls While away from your desk While away from your desk This section describes features that are used when you are away from your desk Use Call Forward Use the Call Forward feature to direct incoming calls to ring at another Line DN Note If the handset is in the process of ringing that call cannot be forwarded To forward your calls or change the forward number amp Frwr H Frwr To Quit Call Forward Frwr To reinstate Call Forward to the same number Frwr Frwr Go off hook Place the handse
6. function to listen to the receiving party without transmitting Press the Mute key again to return to a two way conversation 2 Hold Use the Hold function to put an active call on hold Press the Line key beside the flashing icon to return to the caller on hold Your WLAN Handset 2210 Table 3 2210 Wireless Handset function menu items Part 2 of 2 Functi Euk TEN a Function Description menu item 3 Goodbye Use the Goodbye function to enter the active idle state to access the function menu This is particularly useful if you want to make another call immediately Simply press the FCN and 3 keys then dial the number Note If you do not intend to make another call press the Power Off End Call key to end your current call and place the handset in the standby state 4 Directory Use the Directory function to search the Corporate Directory if configured Note If you receive multiple results from your search there is no method to scroll through the results since there are no navigation buttons on the handset 5 Inbox Use the Inbox function to access your voice mail box 6 Outbox Reserved for future use Enter text using the handset key pad You can use the handset key pad to enter text on the 2210 Wireless Handset Press the key once for the first letter printed on that key twice to get the second letter and three times for the third letter The letters Q and Z do not appear on the handset key pad
7. swab in isopropyl alcohol Gently insert in the connector and twist repeating several times If available blow compressed air into the connector to clear debris Cleaning your handset Basic handset operation Basic handset operation Turn on the 2210 Wireless Handset To turn on the handset Press and hold the Power On Start Call key for two seconds Two chirps sound Release the Power On Start Call key The in service tone sounds and the extension number displays The handset is now in standby mode and ready to make and receive calls Turn off the 2210 Wireless Handset To turn off the handset Make a call To make a call a Press and hold the Power Off End Call key One chirp sounds and the handset turns off Note The 2210 Wireless Handset cannot be turned off during a call First end the call then turn off the handset Press the Power On Start Call key You receive a dial tone Dial the number Dial calls exactly as you would with a regular telephone You can dial extension numbers internal numbers or make external calls depending on your system Basic handset operation To make a call using a line D 1 Press the Function key and the number 3 key to enter the active idle state 2 Press the Line key and the number key 1 through 6 for the desired line 3 Dial the number Dial calls exactly as 333 you would with a regular telephone You can dial extens
8. the Feature Keys menu Press the number key 1 through 6 corresponding to the Speed Call Controller feature Note The triangular icon flashes indicating programming mode At the prompt a Enter a one two or three digit code 0 999 and the telephone number This number can be internal external or long distance b If required dial the access code SpCallCtlr 6 Press the number key 1 through 6 corresponding to the Speed Call Controller feature again to save the code and number Note The flashing icon turns off To make a Speed Call amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu SpCallCtlr 3 Press the number key 1 through 6 corresponding to the Speed Call Controller feature 4 Dial the Speed Call code to 4 automatically dial the number Make a System Speed Call Use the System Speed Call feature to dial Speed Call codes that override all restrictions on a call To make a System Speed Call amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu SpCallUser 3 Press the number key 1 through 6 corresponding to the Speed Call Controller User feature 4 Dial the Speed Call code to 33 automatically dial the number Use Conference Hotline Use the Conference Hotline feature to automatically dial a specific number Other features such as Call Redirection can be added to Conference Hotline Call Redirection redirects a Conf
9. 1000 Nortel Networks WLAN Handset 2210 User Guide Copyright 2004 Nortel Networks and licensors All Rights Reserved Information is subject to change without notice Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing warrant This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules and the radio interference regulations of Industry Canada These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense SL 1 Meridian 1 and Succession are trademarks of Nortel Networks Document Release Standard 2 00 Date June 2004 Produced in Canada N ORT E L Internet address NETWORKS http www nortelnetworks com
10. Do not pour liquids into the charger slot The battery pack contacts on the handset can be cleaned with isopropyl rubbing alcohol applied with a Q tip cloth or paper towel Do not push or pull the exposed battery pack contacts IMPORTANT Always use the Desktop Charger provided to charge the battery pack Other chargers can damage the battery pack Only use the original plug in power adapter for the Desktop Charger e Do not dip the battery pack in water or throw into the fire e Do not dispose of the battery pack with your domestic waste Take used battery packs to an appropriate collection point for recycling or send them back to your supplier or servicing agent e Replacement battery packs are available from your supplier or servicing agent Desktop Charger Terms you should know Terms you should know Attendant Autodial Call party information Desktop Charger Directory Number DN Feature display Fixed key Indicator Interrupted dial tone A telephone operator in your organization A telephone number programmed on the Autodial key for one touch dialing The display showing Call Party Name Display CPND information including the telephone number and name of the incoming call The system must have CPND enabled The Desktop Charger is used to recharge the battery pack for the 2210 Wireless Handset A number consisting of one to seven digits for a handset Als
11. E Enhanced Override 74 Error state 20 Extension 41 F Feature display 91 Feature Keys 92 Fixed key 91 Forced Camp on 74 Function key 19 G Group Call 65 H High Noise Mode 38 Hold a call 53 Hospitality features 79 Indicator status 91 Insert a battery pack 86 Insert the battery pack 86 Internal Call Forward 62 Interrupted dial tone 91 L Last Number Redial 49 Line key 19 Local mode 77 Low battery indicators 85 M Maid Identification 80 Make Set Busy 69 Menu key 18 Message Registration 79 More Key 92 N Normal mode 77 0 Override a busy signal 75 P Paging tone 92 Power off state 20 Power Off End Call 18 Power Off End Call key 20 22 Power On Start Call key 18 20 Primary Directory Number 92 Privacy Release 75 Private Line 92 Push to Talk state 21 R Record a Caller s Number 55 Redial last number called 49 Remove a battery pack 86 Remove battery pack 86 Ring Again 48 Ring Type 37 Room Status 81 S Secondary Directory Number 92 Shared Directory Numbers 92 Soft key 19 Soft keys self labeled 92 Special dial tone 92 Speed Call 49 Speed Call System 50 Standby state 20 Standby time 85 Status Messages 93 System or switch 93 System Speed Call 50 T Terminal Type 43 Transfer a call 53 Troubleshoot Branch Office 77 U Up Down and Select buttons 19 User Interface 93 User Option menu 37 38 39 40 41 42 43 Nortel Networks Communication Server
12. NG Potentially explosive atmospheres Turn off your radio product prior to entering any area with a potentially explosive atmosphere unless it is a radio product type especially qualified for use in such areas for example Factory Mutual Approved Do not remove install or charge batteries in such areas Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death Regulations and safety information CAUTION Loud noise environment The WLAN Handset 2210 has been designed to produce optimal voice quality However when used in extremely loud noise environments for example close to working heavy machinery users may experience degradation in call quality performance due to echo Avoid using the handset when traversing these types of environments The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Areas with potentially explosive atmospheres are often but not always posted Batteries All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains touches exposed terminals The co
13. NORTEL NETWORKS Nortel Networks Communication Server 1000 Nortel Networks WLAN Handset 2210 User Guide moon GOGOI 01000000000 QOC 00000000041U NH n 0000101010100000 09 101010 Revision history Revision history June 2004 May 2004 Standard 2 00 This document is up issued to support the Nortel Networks WLAN Handset 2210 Standard 1 00 This is a new document developed to support the Nortel Networks WLAN Handset 2210 Revision history Contents Regulations and safety information 9 FEC Rules I een 9 Radio Frequency RF information cccccccssescsseccsesseccsessesceessesseeseees 10 Operaiondl Wamngs eier 10 Electromagnetic interference and compatibility eeeee 1i Intemational cermificdtoniensnnnrneri nia E 13 Specific Absorption Rate SAR information eneeee 14 Your WLAN Handset 2210 17 Handset controls and descriptions ccccccccsceseseesesseseesessesseseeseseeseeeens 18 Status HORB ee nei 19 The states of the handset 5 is sscssnseonsecersarsvsnsncaoeensnsvseiesnsssngasacvnedbaesves 20 FURCHON menviitems u225 Reken 21 Enter text using the handset key pad 22 Cleaning your handset 23 Basic handset operation 25 Turn on the 2210 Wireless Handset cccccceccsssecssesessesesseseeseseeeenes 25 Turn off the 2210 Wireless Handset cccccccscsscsssceseseseessseeesesesseseees 25 Makea allenano a E 25 Makea headset Wel c
14. Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state User Option menu View Terminal Type The Terminal Type option shows the type of PBX used by the system Note The Terminal Type option is for display purposes only You cannot edit this option To view the Terminal Type Terminal Type Up Press and hold the Function key when in standby mode Use the Up and Down buttons to scroll through the menu and select Terminal Type Press the Select button or the OK soft key to select the option The terminal type displays Do one of the following e Press the Up soft key to return to the previous menu and set another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state User Option menu Call features Call features System administration is required for Call features Contact your system administrator to ensure that these features are supported by the system software and to have them configured on your handset IMPORTANT Access to the features and functions in the following sections are dependent on your system configuration Contact your system administrator to determine whether specific feat
15. ac nee eueueeueueecereeeeeed 26 er GOAN seer tate T 26 Hassan 27 Change the speaker volume uuus lee 27 ence iher mge eaa a E teers 27 Activate ihe bee In 28 Feature and function activation 29 Shortcut menu MENU key 29 Function meno FON rei 29 SI Tee ee een 30 Feature Keys menu UNE ey 30 Using Wie shorieuf ka nenne 31 The headset Handset display User Option menu Selec Ring lea ued asa ck aa a eit Select Noise Moe nee View Alias IP Address use View Current IP Addresse Enter Exterwlon esse rear nn View Current Coll Sener ee View Terminal Deere ee Call features Making calls DET Te e E E BEIN N EN EE A E E E Ser AA Acia Rng Agas Pedial lastmnumbercaled aisiaren a E EE EEES Ue peed alle unssunaseunsgusseaae Makea System Speed Sal Use Conference Hotline ccccccesccccesccesccescesceesccesenseeuseesecseenseseeensees While on an active call Place a call on hold oo cece ceceescesesccesscesscesscessseceaseessersseeesessseeensees TAP SF ISI scat arcsec tac eae sr dali ETE EUTIN ATA AAA ER NE Use Attendant Reel Use Call Paikre a rrr erate Record a Calling Party Number cccccccccssescseesesscsseseesesecseesesseeeeaes Display incoming elemana EER Tore A Malicious rauen Incoming calls Agivate Call Pekip unsere ee Nestea EEEDEGEN SEN NENENAENDENENEASCTUENEREER 33 35 While away from your desk 61 Use Call Fonar seisan aahenencossceases aberexsapenconseens 61 kelni
16. afety information Your WLAN Handset 2210 Your WLAN Handset 2210 This document describes the 2210 Wireless Handset and its features when operating on Nortel Networks Communication Server 1000 The 2210 Wireless Handset is a fully functional handset specifically designed for the busy office environment Note Not all features described in this guide are available on all handsets Consult your network administrator to verify which features are available for your use WARNING e Follow standard acceptance procedures before operating the Wireless Handset near life support systems e To minimize risk of interference pacemaker users should not carry the Wireless Handset next to the pacemaker e Avoid placing the handset near small metallic objects The handset earpiece attracts magnetic objects e The Wireless Handset produces noise noticeable to hearing aid users Use a headset compatible with hearing aids e This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CAUTION Loud noise environment The WLAN Handset 2210 has been designed to produce optimal voice quality However when used in extremely loud noise environments for example close to working heavy machinery users may experience de
17. al within approximately 20 seconds it returns to its state when it lost the signal If the handset is out of range for longer than 20 seconds the set restarts and returns to the standby state Your WLAN Handset 2210 Table 2 The seven states of the 2210 Wireless Handset Part 2 of 2 State Description Active call The handset enters the active call state when a user is in an active conversation To enter this state the user either makes a call or answers an incoming call Push to talk The Push to talk state begins with the first Push to talk transmission and ends when there has been no two way radio traffic on the channel for 10 seconds While in the Push to talk state it is not possible to use the key pad for any other functions However it is possible to place and receive telephone calls Function menu items Your 2210 Wireless Handset has five non programmable Function menu items Table 3 lists these menu items and their corresponding functions and descriptions To activate the functions on your 2210 Wireless Handset press the Function key in the active idle or active off hook states and the appropriate number on the key pad or use the Up and Down buttons on the side of the handset to scroll through the functions and the Select button to select and activate a function Table 3 2210 Wireless Handset function menu items Part 1 of 2 u Function Description menu item 1 Mute Use the Mute
18. an may be able to assist you in obtaining this information Use while driving Check the laws and regulations on the use of radio products in the area where you drive Always obey them When using the radio product while driving please e Give full attention to driving and to the road e Use hands free operation if available Pull off the road and park before making or answering a call if driving conditions so require Regulations and safety information International certifications Table 1 shows the international certifications applicable to the 2210 Wireless Handset Table 1 International certifications Australia Brazil Canada European Union Norway Switzerland Japan Mexico New Zealand Singapore Hong Kong United States United States A Dana TEI vd 2128B 12238 CE 0678 Oo Switzerland Boosnycaoo1s 24D n Correa for use in Hong Kong SREIES SER OFTA Certificate No LP404143 5 ae Be E ENERA WS A IEC60950 FC Part 15 Regulations and safety information Specific Absorption Rate SAR information Your wireless handheld portable telephone is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals In August 1996 the Federal Communications Commissions FCC adopted RF exposure guidelines with safety levels for hand held wireless phones Those guidelines are consi
19. ate a critically low charge The handset will not work until the battery pack is charged Battery packs Remove and insert the battery pack To remove a battery pack To insert a battery pack To change a battery pack while in a call Press both battery release buttons on the left and right sides of the handset The battery pack releases from the handset Slide the battery pack straight into the handset cavity Do not force the battery pack into the handset Use Call Park to park the current call see Use Call Park on page 55 Quickly remove the discharged battery pack and replace it with a charged battery pack Press Power On Start Call to turn the handset back on Use Call Park to retrieve the parked call see Use Call Park on page 55 Desktop Charger Desktop Charger The Nortel Networks WLAN Handset 2210 Desktop Charger Figure 5 is designed to fully charge the Nickel Metal Hydride NiMH battery packs in approximately one and a half hours The charger operates in a 50 to 85 F 10 to 30 C environment Do not expose the charger to freezing temperatures or direct sunlight Figure 5 The 2210 Wireless Handset Desktop Charger The charger is shipped with the appropriate power supply for the site Place the charger on a flat horizontal surface Plug the power supply into the charger and into an appropriate wall outlet IMPORTANT Do not place anything in the Deskto
20. ating that the person you tried to call is available Ring Again also automatically redials the number Note The Ring Again feature is available only when the handset is in the active state Also the handset cannot produce a tone no speakerphone therefore you must visually check the handset for the flashing indicator To use Ring Again EEE RngA To call a Ring Again party when you receive notification 00 gt To Quit Ring Again before notification RngA Go off hook Dial a number If you receive a busy tone or no answer press the Ring Again soft key After receiving the visual notification go off hook Press the Ring Again soft key to automatically dial the number Before seeing the visual notification press the Ring Again soft key a second time Redial last number called The Last Number Redial feature automatically redials the last dialed number To use Last Number Redial Redial Use Speed Call Go off hook Press the Line key to access the Feature Keys menu Press the number key corresponding to the Last Number Redial feature By entering a one two or three digit code 0 999 use the Speed Call feature to store edit and automatically dial frequently called telephone numbers To store a Speed Call number amp Oo D SpCallCtlr EEE Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access
21. cious Call Trace feature to trace nuisance calls within your system To use Call Trace while on a call CallTrace Press the Line key to access the Feature Keys menu Press the number key corresponding to the Call Trace feature Incoming calls Incoming calls This section describes features that are used with incoming calls Activate Call Pickup Use the Call Pickup feature to pick up calls from any telephone or handset in the same pickup group or another pickup group To answer a call in your own Call Pickup group Pckp To answer an incoming call in another Call Pickup group GrpPkp 1 To answer a call at a specific extension in any pickup group DNPickup Go off hook Press the Pickup soft key Go off hook Press the Line key to access the Feature Keys menu Press the number key corresponding to the Group Pickup feature Dial the pickup group number of the ringing handset Go off hook Press the Line key to access the Feature Keys menu Press the number key corresponding to the Pickup feature Incoming calls EEE Use Call Waiting Dial the DN of the handset that is ringing in your call pickup group If the pickup DN or group number is invalid press the Power Off End Call key The Call Waiting feature alerts you to an incoming call by producing a tone It also puts the current call on hold while you answer the new call To answer an incoming call while on
22. d and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Operational warnings WARNING For vehicles equipped with an air bag Do not place a portable radio product in the area over the air bag or in the air bag deployment area An air bag inflates with great force If a portable radio is placed in the air bag deployment area and the air bag inflates the radio product may be propelled with great force and cause serious injury to occupants of the vehicle WARNI
23. dicates the occupancy status 0 Room vacant 1 Room occupied b The next digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale Dial the status code for the room A three digit code appears The first digit indicates the occupancy status the second the old cleaning status and the third the new status Press the Line key to access the Feature Keys menu Press the number key corresponding to the Room Status feature Hospitality features Battery packs Battery packs The battery pack for the 2210 Wireless Handset must be recharged periodically The Nickel Metal Hydride NiMH rechargeable battery pack provides four hours of talk time or 70 hours of standby time Standby time is when the handset is turned on but not in an active call Refer to Figure 4 for the location of the battery pack Figure 4 2210 Wireless Handset battery pack location Low battery indicators The 2210 Wireless Handset notifies you when the charge on the battery pack is low by displaying the battery icon If you are not in a call you hear a loud beep If you are in a call you hear a soft beep through the earpiece every six seconds At this point your 2210 Wireless Handset has 15 to 30 minutes of battery life left The Low Battery message in the display area and a loud beep indic
24. e FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations for example at the ear and worn on the body as required by the FCC for each model While there may be differences between the SAR levels of various phones and at various positions they all meet the government requirement for safe exposure The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http www fcc gov oet fecid after searching on FCC ID IYGSNP2400 Additional information on Specific Absorption Rates SAR can be found on the Cellular Telecommunications Industry Association CTIA web site at http www wow com com Regulations and safety information The only authorized headsets that may be utilized with the Nortel Networks WLAN Handset 2210 are those obtainable from Nortel Networks or it s reseller partners The measured SAR of the SNP2400 Wireless Handset is 0 0495 W kG 2412 MHz head 0 0309W kG 2412 MHz body IMPORTANT Phone Operation Normal Position Hold the phone as you would any other telephone with the earpiece to your ear and speak into the microphone The internal antenna is then positioned properly Regulations and s
25. e Keys menu Override 2 Press the number key corresponding to the Override feature to initiate a Forced Camp on If either person on the call disconnects at this time you receive an overflow fast busy engaged signal Override 3 Press the number key corresponding to the Override feature again The other two persons on the call receive an override tone and a conference call is established between the three of you If anyone disconnects the other two persons remain connected To end the connection Press the Power Off End Call key Use Forced Camp on Use the Forced Camp on feature to automatically ring another handset internal or external immediately after that handset disconnects from its current call Forced Camp on in conjunction with Priority Override is referred to as Enhanced Override To use Forced Camp on 1 Ifyou receive a busy signal after dialing a number press the Line key to access the Feature Keys menu Other call features Override To answer a call camped on to your extension Use Privacy Release Press the number key corresponding to the Override feature to initiate a Forced Camp on Note The person you called receives a tone and you receive a ring ringback signal or busy engaged signal depending on the options chosen You are now camped on to the number you dialed When the person you called finishes their call your handset automatically dials the number Both you
26. e active idle state see Table 3 on page 21 The Function key also provides access to the User Option menu in the standby state D Soft keys self labeled are located below eg GD the display area The LCD label above the key changes based on the state of the handset Use the four Soft keys A B C D to activate the displayed soft key feature Use the Up Down and Select buttons on the side of the handset to navigate and activate the various menu options Status indicators No Service Ee Melody You are outside of the coverage area and cannot receive or place calls An audible alarm also sounds Return to the coverage area to re establish the connection Your Battery Pack charge is low An audible beep also sounds Replace your Battery Pack within two minutes You have a new voicemail message A melody is played when the Wireless Handset is turned on for the first time following a completed charge Your WLAN Handset 2210 The states of the handset The 2210 Wireless Handset can be in one of seven states see Table 2 Table 2 The seven states of the 2210 Wireless Handset Part 1 of 2 State Description Power off Standby Active off hook Active idle Error The handset is turned off It is not registered with the Call Server Normally the handset enters the power off state when the user presses the Power Off End Call key for approximately two seconds when the set i
27. e handset This number is used to identify the handset It displays when the handset is in the standby state To enter the Extension Extension Save Press and hold the Function key when in standby mode Use the Up and Down buttons to scroll through the menu and highlight Extension Press the Select button or the OK soft key to select the option Enter the extension number using the handset key pad Press the Save soft key to save your extension number User Option menu View Current Call Server Do one of the following e Press the Up soft key to return to the previous menu and set another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state The Current Call Server option shows the Call Server IP address and port number Note This option is for display purposes You cannot edit this option To view the Current Call Server Current Call Svr Up Press and hold the Function key when in standby mode Use the Up and Down buttons to scroll through the menu and select Current Call Svr Press the Select button or the OK soft key to select the option The Call Server IP address and port number displays Do one of the following e Press the Up soft key to return to the previous menu and set another option e Press the
28. e key on an attendant console overrides and disconnects the telephones The telephones must re access the Page trunk To connect to Call Page amp 1 Go off hook 2 Dial the Page Trunk Access Code to complete the connection to the page system 3 Make your announcement To disconnect Call Page Press the Power Off End Call key Use Centrex Exchange Switchhook Flash Use the Centrex Exchange Switchhook Flash feature during an established call to use a Centrex service such as Call Transfer or Three Way Calling To use Centrex Exchange Line Switchhook Flash 1 While in a call press the Line key to access the Feature Keys menu CentrexSHF 2 Press the number corresponding to the Centrex Switchhook Flash feature A special dial tone sounds 3 Dial the codes for your custom Centrex feature 4 Press the Power Off End Call key to end the call Other call features Charge a call or charge a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from a handset restricted to local calls To charge a local or long distance call to an account before you dial amp 1 Go off hook Chrg 2 Press the Charge soft key 353 3 Dial the charge account number Chrg 4 Press the Charge soft key 5 When the dial tone sounds dial the number To charge a call in progress Tins Conf 1 Press the Transfer soft key or the Conference s
29. emalCellferianl a u een 62 Talk with more than one person 63 ESS B SNSURSPHUNBENDENEPEIERLEEEIIRERFNETELEITEERUREFIERIERFIEISUNEIREEFIETELERFEUERERERRGE 63 Set up a Comberence call unse 63 Use Conferee Selectable Display cccccccssessessesessesesessesesessseenees 64 MP Car lee 65 Work without interruption 69 Pate Make Seh ee 69 Other call features 71 Use Call Page Connect to make an announcement 71 Use Centrex Exchange Switchhook Flash ennene 71 Chargea eallorcharge a forced ill 2 Use Enhanced Override serii E EEU E ENEE TRENEN E KREE E E En 74 Use Forced Camp Oiuenenenenoninsinnnn aaeeio 74 Use Privacy Rel dsessccccrinnsenenscsnecsencneerssi iiis 75 Branch Office 77 Pomma BL eee are cee rene E EE 77 ee eee 77 Troubleshoot Branch Office c ccccccccsessescssseesesecseseseeseseseescsesecseeeseseees Fe Hospitality features 79 Activate Message Registration c ccecssceeeeseeeeneeeeesneeeeeeeesneeereenneees 79 Wee Mereldeniinulen sea see 80 Display Room Salus u 222 een 81 Battery packs 85 low battery Nel Gel ee ee 85 Remove and insert the battery pack 86 Desktop Charger Use ine Desktop Charger nahe Clean the Desktop Charger cccccccccssccssssessssssscssssseseescsseseseeseseeseeaeaes Terms you should know Index 87 88 89 91 95 Regulations and safety information Regulations and safety information FCC Rules Part 15 This device compl
30. erence Hotline call to be answered only by a person To use Conference Hotline amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu ConfHotlne 3 Press the number key 1 through 6 corresponding to the Conference Hotline feature to automatically dial the number While on an active call While on an active call This section describes features available during an active call Place a call on hold Use the Hold feature when talking on one line and another call arrives on a second line Retain the original call by placing it on hold and then answer the second call To place a call on hold 0 D To retrieve a call on hold Transfer a call Press the Function key and the number 2 key to activate the Hold function The number corresponding to the line on hold flashes in the upper display area Note If Automatic Hold is enabled the active call is automatically placed on hold when you answer the second call Press the Line key to access the Feature Keys menu in the active off hook state Press the number key corresponding to the flashing line number in the upper display area Use the Transfer feature to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party Trns Press the Transfer soft key The other party is on hold and a dial tone sounds The line number corresponding to the line on hold flashes steadily in the upper
31. gradation in call quality performance due to echo Avoid using the handset when traversing these types of environments Your WLAN Handset 2210 Figure 1 2210 Wireless Handset controls Line indicators Left arrow Earpiece Low battery Right arrow icon Voicemail icon Shortcut Menu amp Main display area Softkey Function display area Softkey D Softkey C Power On Power Off Start Call End Call Menu Function Line Microphone Charging contacts Handset controls and descriptions amp Use the Power On Start Call key to turn on your 2210 Wireless Handset This key also affects some of the states of the handset see Table 2 on page 20 Use the Power Off End Call key to terminate an active call and turn off the handset Press the Menu key to view the full description of the soft key abbreviations and access the handset features Press and hold Power On Start Call Two chirps sound The Menu key displays a list of features Select these features by pressing the number key corresponding to the feature or by using the Your WLAN Handset 2210 Up Down and Select buttons Use the Line key to access the Feature Keys menu Select these features by pressing the number key associated with each feature Note The Line key accesses the six Feature Keys located at the top of an 12004 Internet Telephone display area Use the Function key to access the handset functions when in th
32. he More key Special dial tone The three consecutive tones followed by dial tone that you hear when accessing handset features Terms you should know Status Messages System or switch User Interface A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active Ringer is OFF and Line x Unavailable Your office communications system In this User Guide User Interface refers to the display screen that interacts with the end user as a result of an action or event Terms you should know Index A Active idle state 20 Active off hook state 20 Active call state 21 Alias IP Address 39 Attendant 91 Attendant Recall 54 Auto Dial 91 Autodial 47 B Battery packs 85 Branch Office 77 Cc Call Forward 61 Call Join 63 Call Page Connect 71 Call Park 55 Call Party 55 Call party information 91 Call Pickup 57 Call Trace Malicious 56 Call Waiting 58 Centrex Exchange Switchhook Flash 71 Charge a call 72 Charge a Forced call 72 Charge the Wireless Handset 88 Clean the Desktop Charger 89 Conferee Selectable Display 64 Conference call 63 Conference Hotline 51 Current Call Server 42 Current IP Address 40 D Desktop Charger 87 88 91 Directory Number 91 Display incoming calls 56 DN 91
33. he conference call is established Choose one of the following e Fora single conferee press the Power Off End Call key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off e For multiple conferees repeat steps 1 2 and 3 until all conferees are disconnected Then press the Power Off End call key Use the Group Call feature to automatically call members of a predefined group one at a time until they all answer To call group members Go off hook Press the Line key to access the Feature Keys menu Talk with more than one person GroupCall 3 Press the number key corresponding to the Group Call feature The feature automatically calls all group members The icon flashes until all members answer Note 1 The line numbers of the group members appear on the display as they answer When the last person answers the Group Call indicator lights steadily Note 2 When a person in your group is on a conference call or another group call they are not connected to your group call Note 3 After everyone in the group has answered only the person who made the group call can put the call on hold To answer a Group Call amp Press the Power On Start Call key Note About Notification Tones e Ifyou are on a call and receive three 10 second tones this is the notification of a group call on your current extension Ifyou are onacall on an
34. ies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or modifications to this equipment not approved by Nortel Networks may cause this equipment to not comply with part 15 of the FCC rules and void the user s authority to operate this equipment CAUTION This equipment contains no user serviceable parts inside Refer servicing to qualified service personnel WARNING e Follow standard acceptance procedures before operating the Wireless Handset near life support systems e To minimize risk of interference pacemaker users should not carry the Wireless Handset next to the pacemaker e Avoid placing the handset near small metallic objects The handset earpiece attracts magnetic objects e The Wireless Handset produces noise noticeable to hearing aid users Use a headset compatible with hearing aids e This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Regulations and safety information Radio Frequency RF information This equipment has been teste
35. ility Regulations and safety information Facilities To avoid electromagnetic interference and or compatibility conflicts turn off your radio product in any facility where posted notices instruct you to do so Hospitals or health care facilities may be using equipment that is sensitive to external RF energy Medical devices Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches 15 cm be maintained between a handheld wireless radio product and a pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research WARNING Persons with pacemakers should e ALWAYS keep the radio product more than 6 inches 15 cm from their pacemaker when the radio product is turned ON e Not carry the radio product in a breast pocket e Use the ear opposite the pacemaker to minimize the potential for interference e Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place Hearing aids Some digital wireless radio products may interfere with some hearing aids In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives Other medical devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physici
36. ion numbers internal numbers or make external calls depending on your system Make a headset call To make a call using a headset 1 Connect the headset to the headset jack 2 Follow the steps in Make a call on page 25 to make your call Answer a call The handset rings or vibrates to alert you of an incoming call Additionally a line number on the display flashes and the display shows information about the call such as the caller s name and extension To answer a call amp Press the Power On Start Call key To answer a call on another line Note While on a call you hear a soft beep to indicate another incoming call 1 Ifonacall press the Function key to access the list of functions E gt 2 Press the number 2 key to place the current call on hold 3 Press the Line key to access the Line DN feature keys Basic handset operation To answer a headset call Hang up a call To hang up the handset Change the speaker volume To change the speaker volume Silence the ringer To silence the ringer Press the number key corresponding to the flashing line number When a headset is plugged into the handset press any key other than Power On Start Call Power Off End Call soft keys or the side buttons Press the Power Off End Call key Be sure to do this at the end of each call While in the active state press the Up and Down buttons to increase or decrease the volume
37. ndset using the six line keys number keys 1 through 6 Note A feature must be available on the system before it can be programmed on a handset To activate a feature amp 1 Go off hook 2 Press the Line key to view the Feature Keys menu in the upper display area Feature and function activation 3 Do one of the following e Press the number key 1 through 6 corresponding to the desired feature e Use the Up Down and Select buttons to activate a feature Using the shortcut keys The 2210 Wireless Handset features are programmed on the following shortcut keys e number keys 0 to 9 e key key These shortcut keys display next to the feature abbreviations when viewing the features To activate a feature or function using its shortcut key press the shortcut key at any time while in the Shortcut menu or the Function menu The feature or function activates whether or not that feature is currently displayed or highlighted Feature and function activation The headset The headset Nortel Networks offers optional headsets for use in noisy environments or if you need to have your hands free while talking To use the headset simply plug it into the jack on the bottom of the handset if available in your region The headset is specially designed to work with the 2210 Wireless Handset Nortel Networks does not recommend using other headsets Figure 2 2210 Wireless Handset bottom view
38. nductive material may complete an electrical circuit short circuit and become quite hot Exercise care in handling any charged battery particularly when placing it inside a pocket purse or other container with metal objects Cleaning and drying considerations Using a leather carry case may help protect the surfaces and help prevent liquids for example rain from entering into the interior of the radio product This product is not waterproof and exposing the unit to liquids may result in permanent damage to the unit If your handset interior gets wet then do not try to accelerate drying with the use of an oven or a dryer as this will damage the handset and void the warranty Instead do the following 1 Immediately power off the handset 2 Remove Battery Pack from handset 3 Shake excess liquid from handset 4 Place the handset and Battery Pack in an area that is at room temperature and has good airflow 5 Let the handset and Battery Pack dry for 72 hours before reconnecting the Battery Pack and or powering on the handset If the handset does not work after following the steps listed above contact your dealer for servicing information See page Cleaning your handset on page 23 for cleaning instructions Electromagnetic interference and compatibility Note Nearly every electronic device is susceptible to electromagnetic interference EMI if inadequately shielded designed or otherwise configured for electromagnetic compatib
39. o findend Notify local network Invalid ID 1 point from Branch User ID administrator Local Mode Branch User ID not found in Notify local network Invalid ID 2 any equipped TN administrator Branch Office Hospitality features Hospitality features The hospitality features in this section are intended for hotel operations Activate Message Registration Use the Message Registration feature to read change or reset meters that log your hotel calls To read meters amp 1 Go off hook D 2 Press the Function key and the number T 3 key to enter the active idle state 3 Press the Line key to access the Feature Keys menu MsgReg 4 Press the number key corresponding to the Message Registration feature 333 5 Dial the room Directory Number DN MsgReg 6 Press the number key corresponding to the Message Registration feature again To change a meter amp 1 Go off hook D 2 Press the Function key and the number 3 key to enter the active idle state 3 Press the Line key to access the Feature Keys menu MsgReg 4 Press the number key corresponding to the Message Registration feature aag 5 Dial the room DN number 335 6 Dial the correct meter count Hospitality features MsgReg To reset a meter to zero amp 0 D MsgReg 1 MsgReg Use Maid Identification Press the key Press the Line key to access the Feature Keys menu Press the n
40. o known as an extension number An area that shows status information about the feature in use It also displays the name and status of the active session The hard labeled keys on your handset An LCD or an LED that indicates the status of a feature by the flash wink steady on or off A broken or pulsed dial tone heard when you access some of the features on your handset Terms you should know More An option enabling access to the multiple layers of the soft key features These keys are the four keys located directly below the display area Paging tone A special tone heard when using the Radio Paging feature You hear two beeps followed by dial tone Primary Directory Number The main extension number on your handset It is referred to by the Primary Directory Number PDN key Private Line A feature that can be assigned to your handset With this line you can reach an outside number without dialing a code to access an outside line Internal extensions cannot be dialed from a private line Feature Keys The keys accessed using the Line key Secondary Directory Number A second incoming outgoing line for your handset Shared Directory Number A DN extension that is shared by two or more persons Soft keys self labeled A set of keys programmed by your system administrator These four keys located directly below the display area have four programmable layers The layers are accessed through t
41. of the speaker Note As the volume is adjusted the setting is shown in a small bar graph on the display The volume setting is retained between calls as well as when the set is powered off Press the Power Off End Call key when the handset is ringing This function does not interrupt the call and the caller can leave a voicemail message Basic handset operation Activate the backlight To activate the backlight Press any key to activate the backlight It also activates when there is an incoming call The backlight turns off after 10 seconds if no key is pressed Feature and function activation Feature and function activation You can view the features and functions programmed in your system using the Shortcut menu soft key features and the Line DN features You can access some functions and features using one or more or the methods described in this section Shortcut menu MENU key Use the Shortcut menu to view the full description of the soft key abbreviations and access the handset features To activate a feature using the Shortcut menu amp 1 Place the handset in the active idle or active off hook state 2 Press the Menu key The Shortcut menu displays in the main display area 3 Press the Up and Down buttons to scroll through the list of features The abbreviation is highlighted in the display area 4 Do one of the following e Press the Select button to activate a feat
42. oft key The call is placed or dB on hold Chrg 2 Press the Charge soft key 335 3 Dial the charge account number 4 Press the Line key to access the Feature Keys menu 2498 5 Press the number key corresponding to the line of the call to return to the call Other call features To charge a call to an account when you transfer a call Trns Chrg EEE a Trns To charge a call to an account when you add someone to a conference call Press the Transfer soft key The call is on hold Press the Charge soft key Dial the charge account number After the dial tone dial the number to where the call is to be transferred Press the Transfer soft key when you hear the handset ring Note You can talk privately to the person at the transfer number before you press the Transfer key Press the Conference soft key The call is placed on hold Press the Charge soft key Dial the charge account number Dial the number of the person you want to add to the conference Press the Conference soft key Other call features Use Enhanced Override Use the Enhanced Override feature to override an active call after you have attempted a Forced Camp on Use Enhanced Override to make a simple call or a consultation call such as placing a call on hold and calling another party To use Enhanced Override 1 Ifyou receive a busy signal after dialing a number press the Line key to access the Featur
43. other line on your handset when a group call is made you receive a long tone through the handset or speaker e You do not receive notification of a group call if you are already on a conference call or another group call Talk with more than one person To end a Group Call Press the Power Off End Call key Note When the person who made the group call disconnects the call terminates for all members of the group However the members of the Group Call can disconnect from the call and not affect other members on the call Talk with more than one person Work without interruption Work without interruption This section describes features that provide uninterrupted work time Activate Make Set Busy Use the Make Set Busy feature to make your handset appear busy to all callers To activate Make Set Busy amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu MakeSetBsy 3 Press the number key corresponding to the Make Set Busy feature To deactivate Make Set Busy amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu MakeSetBsy 3 Press the number key corresponding to the Make Set Busy feature a second time Work without interruption Other call features Other call features Use Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system Note A Pag
44. p Charger other than the 2210 Wireless Handset You might damage the contacts Bent contacts can keep the handset from charging Desktop Charger Use the Desktop Charger To charge the Wireless Handset 1 Press the Power Off End Call key to terminate any calls The handset can be off or in standby mode during charging 2 Place the handset face forward into the Desktop Charger The red indicator light turns on Note The indicator light does not come on when the charger slot is empty when the handset is not inserted properly or when the charger has no power 3 Charge the battery pack If the handset is in standby mode it displays its extension number and Charging It is fully operational and can receive calls If the handset is off only Charging displays and the handset cannot receive calls Note It is normal for the battery pack to become warm when charging 4 When the handset is fully charged Charge Complete displays Remove the handset from the charger Note The red indicator light remains on until the handset is removed from the charger Desktop Charger Clean the Desktop Charger Clean the Desktop Charger by wiping the surface with a clean water dampened cloth or paper towel A mild detergent solution can be used Be sure to wipe away any detergent residue with a plain water dampened cloth CAUTION Do not immerse the charger in water or other liquid
45. r handset and their handset rings When the handset rings press the Power On Start call key Note You can program your handset for either Camp on or Call Waiting but not both Use the Privacy Release feature to enable one or more people who share your DN to join a call To use Privacy Release PrvR Press the Privacy Release soft key during a call A person joins the call by pressing the shared number DN key on their handset Multiple Appearance DN feature Other call features Branch Office Branch Office A Branch Office handset can operate in Normal Mode or Local Mode Normal mode The handset registers with the Main Office and receives services from the Main Office At any time during Normal Mode you can check local mode functionality make and receive calls by enabling Local Mode and returning to Normal Mode Local mode If the WAN connection goes down the handset loses communication with the Main Office TPS It then registers with the Branch Office and receives services from the Branch Office When in Local Mode the handset displays LOCAL MODE Troubleshoot Branch Office When using Branch Office you can see error messages on your screen Table 4 lists error messages and corrective actions Table 4 Troubleshoot Branch Office Display Message Probable Cause Actions Local Mode Network problem Contact local network administrator if problem persists Local Mode Gatekeeper unable t
46. rresponding to the Internal Call Forward feature IntForward twice Talk with more than one person Talk with more than one person This section describes features that allow conversations among more than two people Use Call Join Use the Call Join feature to connect calls to the current active call This creates a conference between the two callers and yourself To connect a call on hold on a different line to your current call Conf 1 Press the Conference soft key 2 Press the Line key to access the Feature Keys menu 3 Press the number key corresponding to the number of the caller you want to connect to your current call Conf 4 Press the Conference soft key again to join the person on hold to your conversation Set up a Conference call Use a Conference call for three people or six people depending on your handset s configuration including yourself To set up a conference call Conf 1 While ona call press the Conference soft key to place the party on hold You receive a dial tone 2 Dial the number of the person you want 333 to add to the conference call You can talk privately to the person you are adding at this time Conf 3 Press the Conference soft key a second time to conference all parties together Talk with more than one person If the person you attempt to add to the conference is unavailable amp i 2 Use Conferee Selectable Display If necessary repeat
47. s in the standby state The batteries can be recharged in the power off state This is the normal state when the handset is online but inactive In the standby state the handset can receive calls and access the User Option menu To perform other operations the handset must be active off hook The standby state uses less power than the active idle state The batteries can be recharged in the standby state This is equivalent to a regular telephone being off hook The handset goes to the active off hook state by pressing the Power On Start Call key when the handset is in the standby or active idle states This is equivalent to a regular telephone being idle The active idle state is reached in two ways e An incoming call in the Standby state causes the handset to go to the active idle state and begin ringing The user presses the FCN and 3 keys when the handset is in the active off hook state to access the function menu In this state the handset will not ring when there is an incoming call Note In the active idle state the handset and access point exchange a small packet about once every 15 milliseconds This increases the power consumption and consumes bandwidth particularly for the RF portion of the link Therefore the set would not normally be left in the Idle state except for special situations The handset enters the error state when it looses the signal from the access point If the handset regains the sign
48. stent with the safety standards previously set by both U S and international standards bodies e ANSI C95 1 1992 American National Standards Institute NCRP Report 86 1986 National Council on Radiation Protection and Measurements ICNIRP 1996 International Commission on Non lonizing Radiation Protection DHWC Safety Code 6 Department of Health and Welfare Canada Those standards were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6W kg Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before a phone model is available for sale to the public it must be tested and certified to th
49. t IP Address Extension e Current Call Server e Terminal Type Check with your system administrator for specific features supported by your 2210 Wireless Handset Select Ring Type The Ring Type option allows you to set the Wireless Handset ring tone for the three different ringers Telephone Auxillary 1 and Auxillary 2 Note Auxillary 1 and Auxillary 2 are reserved for future use To select Ring Type 1 Press and hold the Function key when in the standby state Ring Type 2 Use the Up and Down buttons to scroll through the menu and highlight Ring Type 3 Press the Select button or the OK soft key to select the option The next menu level displays User Option menu 4 Use the Up and Down buttons to scroll through the menu and highlight one of the following settings an asterisk indicates the selected setting e Normal Produces an audible ring This is the default setting e Vibrate Vibrates Vib Norm Vibrates for six seconds then rings 5 Press the Select button or the OK soft key to select the setting 6 Do one of the following Up e Press the Up soft key to return to the GS previous menu and set another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state Select Noise Mode The Noise Mode option enables the
50. t in the active idle state by pressing the Function key and the number 3 key Press the Forward soft key Dial the DN where you want to forward your calls Press the Forward soft key again Press the Power Off End Call key to turn off the handset Press the Forward soft key Press the Forward soft key twice While away from your desk Use Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN Calls originating outside your telephone system still ring at your handset Current incoming calls cannot be forwarded To forward internal calls amp 1 Go off hook D 2 Place the handset in the active idle state by pressing the Function key and the number 3 key 3 Press the Line key to access the Feature Keys menu IntForward 4 Press the number key corresponding to the Internal Call Forward feature 5 Dial the DN to which your internal calls 33 3 are to be forwarded 6 Press the Line key to access the Feature Keys menu IntForward 7 Press the number key corresponding to the Internal Call Forward feature To Quit Internal Call Forward 1 Press the Line key to access the Feature Keys menu IntForward 2 Press the number key corresponding to the Internal Call Forward feature To reinstate Call Forward to the same number 1 Press the Line key to access the Feature Keys menu intF rward 2 Press the number key co
51. the procedure until all required people are in the conference Press the Power Off End Call key Press the Line key to access the Feature Keys menu Press the number key corresponding to the flashing icon to return to your original call Use the Conferee Selectable Display feature to list active conferees and disconnect a conferee from the conference call To view active conferees amp i D i 3 ConfSelDsp 4 Go off hook Place the handset in the active idle state by pressing the Function key and the number 3 key While on a conference call press the Line key to access the Feature Keys menu Press the number key corresponding to the Conferee Selectable Display feature to turn on the LCD indicator Each key press changes the screen to show a different active conferee Note This action has no effect on the display of other telephones involved in the conference Talk with more than one person To disconnect a conferee ConfSelDsp Use Group Call Press the Power Off End Call key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off While on a conference call press the Line key to access the Feature Keys menu Press the number key corresponding to the Conferee Selectable Display feature until the conferee you want to disconnect appears on the screen Press the number key corresponding to the line on which t
52. tomatically park calls on the system To park a call on a DN other than the System Park DN or your own DN Park 1 Press the Park soft key 2 Dial the DN where you want to park the 33 3 call Park 3 Press the Park soft key again Record a Calling Party Number Use the Calling Party Number feature to record a caller s number or charge a call to an account number for accounting purposes during an established call To record a caller s number for accounting purposes CPrt 1 Press the Call Party soft key to place Cc gt the caller on hold The entered number displays While on an active call EEE CPrt Display incoming calls Dial a charge account number or the caller s number Note For information on using the Charge key see Charge a call or charge a forced call on page 72 Press the Call Party soft key to return to the call Use the Display feature to display a second incoming caller s number and name if available during an active call without interfering with the call in progress To view the information on an incoming call while on a call in progress Display Trace a Malicious call Press the Line key to access the Feature Keys menu Press the number corresponding to the Display feature to activate the feature Press the Line key to access the Feature Keys menu Press the number key corresponding to the flashing line The call waiting information displays Use the Mali
53. umber key corresponding to the Message Registration feature again Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys menu Press the number key corresponding to the Message Registration feature Dial the room Directory Number DN Press the key Press the Line key to access the Feature Keys menu Press the number key corresponding to the Message Registration feature again Use the Maid Identification feature to track the cleaning status of rooms The maid enters the information from the telephone in each room To enter cleaning status amp Oo Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys menu Hospitality features RoomStatus 4 Press the number key corresponding to the Room Status feature 5 Dial the Directory Number DN for the 333 room for which the cleaning status is being changed 6 Dial one of the following cleaning status 333 codes 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale The interrupted dial tone sounds 7 Press the key 8 Dial the Maid ID If you dial the wrong 333 Maid ID press the key and redial the ID 9 Press the Line key to access the Feature Keys menu RoomStatus
54. ure while highlighted e Press the appropriate number key shortcut key The feature does not have to be highlighted Function menu FCN key Use the Function key to view and activate the 2210 Wireless Handset functions This includes the fixed functions see Table 3 on page 21 To activate a function using the Function key amp 1 Place the handset in the active idle or active off hook state Feature and function activation 2 Press the Function key to display the first four functions in the display area Repeat to view more functions 3 Press the Up and Down buttons to scroll through the list of functions The function abbreviation is highlighted in the display area 4 Press the Select button to activate the highlighted function Soft key features The four soft keys on your 2210 Wireless Handset enable you to quickly activate soft key features The display area directly above each soft key is programmed with a feature abbreviation The soft keys operate with a toggle function Press the left or right side ofthe key to activate the corresponding soft key feature To activate a soft key feature amp 1 Go off hook The soft key labels display in the display area A BS D 2 Press the soft key corresponding to the GD gt desired feature Feature Keys menu LINE key The Line key enables you to access the Feature Keys menu The features on the Feature Keys menu are programmed on each ha
55. ures are accessible through your 2210 Wireless Handset Call features Making calls This section describes features associated with making a call Use Autodial The Autodial feature displays stores and automatically dials telephone numbers To use Autodial AutoDial To display Autodial number To store an Autodial number amp 1 Go off hook Press the Line key to access the Feature Keys menu Press the number key 1 through 6 corresponding to the DN number to dial the number Go off hook Press the Line key to view the first page of Autodial numbers Press the Line key again to view the next page of Autodial numbers Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys menu Press the number key 1 through 6 corresponding to the desired location to store the number Dial the telephone number including access code to be stored on the selected AutoDial key Activate Ring Again Press the Line key again to access the Feature Keys menu Press the number key 1 through 6 corresponding to the desired location chosen in step 4 to store the number Note The selected line number flashes in the upper display area Use the Ring Again feature if a busy tone sounds or when there is no answer after placing a call Ring Again causes the ring again indicator to flash indic
56. user to adjust the handset for different levels of noise within the working environment To select Noise Mode 1 Press and hold the Function key when in standby mode Noise Mode 2 Use the Up and Down buttons to scroll through the menu and select Noise Mode 3 Press the Select button or the OK soft key to select the option The next menu level displays User Option menu 4 Use the Up and Down buttons to scroll through the menu and highlight one of the following settings an asterisk indicates the selected setting e Normal For most office environments This is the default setting e High For moderate background noise e Severe For extremely noisy conditions 5 Press the Select button or the OK soft key to select the setting 6 Do one of the following Up e Press the Up soft key to return to the gt previous menu and set another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state View Alias IP Address The Alias IP Address option shows the IP address currently assigned to the handset by the call server Note The Alias IP Address option is for display purposes only You cannot edit this option To view the Alias IP Address 1 Press and hold the Function key when in standby mode Alias IP Addr 2 Use the Up and Down b
57. uttons to scroll through the menu and highlight Alias IP Addr User Option menu 3 Press the Select button or the OK soft key to view the alias IP address for the handset 4 Do one of the following Up e Press the Up soft key to return to the gt previous menu and set another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state View Current IP Address The Current IP Address option enables the user to view the current IP address of the handset Note The Current IP Address option is for display purposes only You cannot edit this option To view the Current IP Address 1 Press and hold the Function key when in standby mode Current IP Addr 2 Use the Up and Down buttons to scroll through the menu and highlight Current IP Addr 3 Press the Select button or the OK soft key to view the IP address for the handset User Option menu Enter Extension Do one of the following e Press the Up soft key to return to the previous menu and set another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state The Extension option enables the user to enter the extension number for th

Nortel Networks 2210 Telephone User Manual

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