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Lexmark 90P3000 All in One Printer User Manual

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1. Ordering paper and other supplies To order supplies or to locate a dealer near you visit our Web site at www lexmark com Item Part Number USB cable 1021294 For more information go to www lexmark com Paper size Lexmark Photo Paper e Letter e A4 e 4x 6in L Notes e Availability may vary by country or region For best results when printing photos or other high quality images use Lexmark Photo Paper For more information go to www lexmark com Recycling Lexmark products To return Lexmark products for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you want to recycle and then select your country or region from the list 3 Follow the instructions on the computer screen Note Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center Contact your local recycling center to determine the items they accept Using the printer control panel buttons and menus 16 Using the printer control panel buttons and menus Using the printer control panel 1 2 1 2 5 A ABC DEF 4 5 6 GHI JKL MNO PQRS TUV WXYZ X Oo i gt e Turn the printer on and off e Switch to Sleep mode Note When the printer is on press l to switch to Sleep mode Press and hold l for three seconds to turn off the printer Display View Note The display is e Printer status turned off in Sleep e Messages mode
2. Note If you select 2 Sided Copy Standalone then the printer prints on both sides of the paper duplex for copy and fax jobs and for printing in Windows and Macintosh depending on your printer model Restoring factory default settings Resetting to factory default settings will delete all the printer settings you have previously selected 1 From the printer control panel navigate to gt Setup gt fig gt Restore Factory Defaults gt 2 Press the up or down arrow button to scroll to Restore All Printer Settings and then press BM 3 Press the left or right arrow button to scroll to Yes and then press i The printer restarts automatically after resetting to factory default settings 4 When prompted to set the initial settings of your printer make your selections using the printer control panel buttons Initial Setup Complete appears on the display Using the printer control panel buttons and menus 19 Setting the security PIN of the printer To prevent unauthorized changes in specific menu settings you can set a security PIN for the printer 1 From the printer control panel navigate to gt Setup gt Mig gt Security Setup gt fg gt Set Admin PIN 2 Enter your four digit PIN and then press Bf Note Make sure you remember your security PIN To recover a lost PIN you will need the assistance of customer support 3 From the Security Setup menu navigate to Lock Settings gt fj gt On gt Note When Lock Settings
3. 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to an N port 3 If you want to connect a telephone and answering machine to the same wall jack then connect the devices as shown Entering your user information Your user information includes your name or your company name your fax number which is your telephone number unless you have a dedicated fax telephone line and the time and date on your fax machine when a transmission is made This information appears in the header and footer of the faxes that you send In some countries you cannot send a fax without this information Some fax machines block faxes without sender information so make sure that you enter this information in your printer Setting the fax header 1 From the printer control panel navigate to gt Setup gt fd gt Fax Setup gt fl gt Dialing and Sending gt fd gt Fax Name gt 2 Enter your name or your company name and then press Ei e To change a character press the left arrow button e To add a space press the number O Faxing 87 3 Press the arrow buttons to scroll to Fax Number and then press fff 4 Enter your fax number or your telephone number and then press Eg Setting the fax footer From the printer control panel navigate to gt Setup gt Mig gt Fax Setup gt Bd gt Ringing and Answering gt ig gt Fax Footer gt Bd gt On gt Setting the date and time 1 From the printer control panel n
4. 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with e gt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold l for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Recovering the security PIN of the printer Contact customer support Troubleshooting 139 Print job does not print or is missing pages If the Before you troubleshoot checklist does not solve the problem then try one or more of the following IVIAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on and then open the ink cartridge access door 2 Make sure the cartridges are inserted correctly The cartridges should click firmly into their matching color slots 3 Close the ink cartridge access door SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB Note This solution applies to Macintosh users only 1 With a document open choose File Print 2 From
5. About your printer 12 15 Duplex unit e Print on both sides of a sheet of paper Access paper jams 16 USB port Connect the printer to a computer using a USB cable Warning Potential Damage Do not touch the USB port except when plugging in or removing a USB cable or installation cable Note Remove the sticker to access the port Ethernet port Connect your printer to a computer a local network an external DSL or a cable modem 18 LINE port Connect the printer to an active telephone line through a standard wall jack RJ 11 DSL filter or VoIP adapter or any other adapter that allows you to access the phone line to send and receive faxes 19 EXT port Connect additional devices telephone or answering machine to the printer and the telephone line Use this port if you do not have a dedicated fax line for the printer and if f this connection method is supported in your country or region 5 Note Remove the plug to access the port Selecting a location for the printer When selecting a location for the printer leave enough room to open trays including optional trays covers and doors depending on the features of your printer It is important to Provide a flat sturdy and stable surface Keep the printer Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight humidity extremes or temperature fluctuations Clean dry and free of dust Ordering a
6. LEXMARK Pro4000 Series User s Guide April 2012 www lexmark com Machine type s 4447 Model s Pro4000 OnO OnE Pro4000c 000 Contents 2 Contents SE ia INTORMACI ON CETT EDEN ADOUE VOU Printe ui iomeses PeeERUDUI 909000999730 U9I8 05592 Dona Di Vara qe ded Usu e ies us pen eU ISSN S P Thank you for choosing this printerl luiiiieieeeiseeseeeeeeeee ene nnne nennen nnns 7 Minimizing your printer s environmental IMPACt ccccessccesecesseccencceeuceceesceeeececseceeeeeteuseseeeeeseeeeeeeeeegs 7 Finding information about TG printe esere EEN EEEE EEE e aei 8 Understanding the parts ofthe DEIDEBE s o ebaset uri ven Pasa Ee G 10 Selecting a location for the DEIBEBELss eme rEEE e rEXUUPla ES CPUE ERIS GEHE UCHEERR EN SEYI EU FI ERN TUESCHEEP DUE URDU tb P VADE I Ves TE asii 12 Ordering and replacing supplies eee eere nnn Lo 8 delen digi do igui e NR TREE 13 Usine genuine Lexmark Ink Cartel Be usse nca ot d EPxE bed EXE E IaiR NOH Re eH E RUE DR UFU DES eps Een E MM DE OON aS CpI NU MUT 13 Bebracihg mile cartritiBeb assiette AE Ch REL imde ard cU I Es Esa eee 14 Ordering paper and other SUPHIeS cccceceecccecescceeceenecececeecenceeuseuseeuceeeeenseeueeeeseeseeueeeeeeeceeeeusenes 15 Recycling ai B garcia diego o D 6 cat nie ee I eee 15 Using the printer control panel buttons and menus
7. Scan to Network Scan a document or photo and save it to a network folder Note Make sure the printer is connected to the Internet through an Ethernet or wireless connection Scan to Memory Device Scan a document or photo and save it to a memory card or flash drive depending on your printer model Print a File Print a document from your computer Note Make sure the printer is connected to the computer through the same Ethernet or wireless network Example A lawyer who uses his printer to send e mails to clients normally navigates through the printer control panel to select the feature and its available options Instead of doing that he can configure the printer settings such as the message title and recipient from the Embedded Web Server and then assign a shortcut number and shortcut name to the task Every time he enters the shortcut number or selects the shortcut name on the printer control panel the printer automatically sends the documents according to the selected settings Using shortcuts 21 Getting started During installation a link will be provided for you to create shortcuts If you were not able to create your shortcuts during installation then you may create the shortcuts through your printer software Launching the shortcuts page using the printer software Before you begin make sure Your printer and computer are each connected to the network through an Ethernet or wireless connection Your printer i
8. Try one or more of the following e Remove the memory device and then reinsert it into the card slot or USB port e Touch OK or press W to clear the message Network x Software Error x is the number of the network connection Try one or more of the following e Press d to clear the message e Turn the printer off and then back on to reset the printer Paper Tray x Detected Try one or more of the following e Press fg to clear the message Usethe arrow buttonsto select Change Settings and then select the paper size and papertype ofthe media loaded Press gd for each selection Troubleshooting 146 Paper Tray x Removed Do one or more of the following Insert the specified paper tray into the printer e Press f to clear the message Printer Memory Full Try one or more of the following e Depending on your printer model touch OK or press ig to clear the message and then try printing again e From the computer adjust the printer settings to reduce the quality of the print job and then try printing again Printhead Cannot Move Try one or more of the following Open the printer to remove any obstructions to the printhead and then close the printer e Press f to clear the message Printhead Error There is a problem with the printhead Contact technical support Printhead Warning Clean or Deep Clean the printhead to restore print quality Notes e Cleaning the printhead nozzles
9. 1 From the Apple menu navigate to System Preferences Print amp Fax Or System Preferences Print amp Scan 2 Click 3 Click the Default or Default Browser tab and then select your printer 4 Click Add In Mac OS X version 10 4 or earlier 1 From the Finder choose Utilities 2 Double click Printer Setup Utility or Print Center Networking 116 3 From the Printer List dialog choose the printer you want to use and then click Add 4 From the Printer Browser select your printer and then click Add Sharing a printer in a Windows environment 1 Prepare the computers to share the printer a Make all computers printing to the printer accessible through Network Neighborhood by enabling File and Print Sharing See the Windows documentation for instructions on enabling File and Print Sharing b Install the printer software on all computers that will print to the printer 2 Identify the printer a Onthe computer that is attached to the printer open the printers folder 1 Click B or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK b Right click the name of your printer c Click Sharing or Printer Properties d From the Sharing tab select Share this printer or Shared as e Assign a distinctive name and then click OK 3 Locate the printer from the remote computer Note The remote computer is the one that is not attached to the printer a Ope
10. 1 Load plain paper 2 From the printer control panel navigate to gt Setup gt ig gt Network Setup gt fig gt Print Network Setup Page gt Information you will need during wireless setup To set up the printer for wireless printing you need to know the following e The name of your wireless network which is also known as the SSID Service Set Identifier e f encryption was used to secure your network e The security key either a WEP key or WPA WPA2 preshared key passphrase To find the WPA WPA2 preshared key passphrase for the wireless network see the documentation that came with the access point wireless router see the Web page associated with the access point or consult your system support person If your access point is using WEP security then the WEP key should be e Exactly 10 or 26 hexadecimal characters Or e Exactly 5 or 13 ASCII characters If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters Or e From 8 to 63 ASCII characters Notes e Hexadecimal characters are A F a f and 0 9 e ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 preshared key passphrase are case sensitive Networking 103 If your wireless network is not using security then you will not have a security key Note If you do not know the SSID of the network that your computer is connected to
11. 16 Using the printer control patieloussceossetecis e rae Ee ePR o ELE UTI AQpRP CEU IER tur SPEC EEE be DE IF CRI SERE IO UM DAN 16 chang NE the SIBSD TI OU since cate cis spencers A ase revs es oss eee enc EMEN E US 18 sawne Daber anser Sane eee nee en ot eee ener One enn nen E iUc eee 18 Restoring factory default SEttiINgS cccceeccsseccsscccseecescceseceeececencceseccenseeecceeceeenseeeececeneeeeeeeeeaeeeeaeeeagess 18 Setting the security PIN of the printer nennen nnne nens sen enn nns 19 Using sShortcUuts ceeeeeeeeeeeeeeeeseeeeeseeeeccseeeesessecsssesessesecccescccceecccceeeccccc L2 0 Wa aeae IN 9 RU NR REOR E 20 Grind n castes do em 21 Using the printer software sessesssssessessessesesosssessoesesossssssssossssssessesessss 22 Minimum system reguireme NiS scscrsscsscrcrsoansismncqrawncs seasornaneei RO AAN EAN EERE 23 Using the Windows printer SOFtWALEC ccccccssccseccesceeseeceecceuceeseeceeceeeuceeuceceneesececeececncesececeneeeenecesgess 23 Sie the Macintosh printer SOTDWSE Bus coescurs EVER Ive itum oeN VPE teat uineis DOGS ED S Dci dE ies sec UP PEDE LEE 25 Finding and installing optional SOTtWOEG asde reet in ES EPE ro Pha YR ErREE EE Pa var AS R CYE M Ras ab eirU ease RUD IRPLIL MU EE UbPDEEN 26 Updating the elal alec mci a lt i contmtinicUphetEETUPEFUDCiTo FUR eset preset nnnh en TIAS a M TP rM I DIM eee ees 26 Down
12. 3 Press Enter or click OK 4 Watch the Device Manager window while connecting a USB cable or another device to the USB port The window refreshes when the Device Manager recognizes the USB connection e f there is activity on the Device Manager but none of the previous solutions worked then call customer support e f there is no activity on the Device Manager then there may be a problem with your computer and its USB support The computer must recognize the USB connection in order for installation to work Troubleshooting 165 Computer firewall is blocking communication with the printer Firewall settings may have stopped the printer from connecting to your computer If a firewall is installed on your computer then do one of the following e Turn off your computer firewall e Update your computer firewall to the most recent version and then allow the printer software to communicate over the network For more information on turning off and updating the firewall see the help pages of your operating system Communication with printer lost when connected to Virtual Private Network VPN You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks VPNs Most Virtual Private Networks allow computers to communicate with only the VPN and no other network at the same time Disconnect from the VPN before installing the driver on the computer or before running the wireless s
13. CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm SAVE THESE INSTRUCTIONS About your printer 7 About your printer Thank you for choosing this printer We ve worked hard to make sure it will meet your needs To start using your new printer right away use the setup materials that came with the printer and then skim the User s Guide to learn how to perform basic tasks To get the most out of your printer read the User s Guide carefully and make sure you check the latest updates on our Web site We re committed to delivering performance and value with our printers and we want to make sure you re satisfied If you do encounter any problems along the way one of our knowledgeable support representatives will be delighted to help you get back on track fast And if you find something we could do better please let us know After all you are the reason we do what we do and your suggestions help us do it better Minimizing your printer s environmental impact We are committed to protecting the environment and are continually improving our printers to reduce their environmental impact By selecting certain printer settings or tasks you may be able to reduce your printer s environmental impact even further Conserving energy Select the lowest Sleep timeout T
14. If it does then separate your wireless network from the device CHANGE THE CHANNEL THE ACCESS POINT USES You can sometimes eliminate interference from unknown sources by changing the channel your access point uses to broadcast There are three distinct channels on a router See the documentation that came with your router to determine which three apply Other channels are offered as options but these overlap If the router is configured to use the default settings then change the channel setting to use a different distinct channel If you are not sure how to change the channel then see the documentation that came with your access point CONFIGURE THE ACCESS POINT WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID The printer or computer may attempt to attach to the wrong network although it will appear to be trying to connect to the correct network To avoid this type of interference change the SSID on your access point from the default If you are not sure how to change the SSID then see the documentation that came with your access point Note You must change the SSID on all of the other devices that access your wireless network if you change the SSID on the access point ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK Most wireless
15. Note Make sure your access point wireless router is Wi Fi Protected Setup WPS certified For more information see the User s Guide If your printer or device has not yet been configured for wireless connection and you want to configure it using WPS then push the WPS button on the wireless router Wait for the printer control panel to display a message to begin WPS configuration There might be a short delay before the message appears If nothing happens after 30 seconds then do one of the following Use THE PusH BurroN CoNricunarioN PBC METHOD 1 From the printer control panel navigate to gt Setup gt B Network Setup gt Bi gt Wireless 802 11b g n gt Eg gt Network Connection Setup gt BJ gt Wireless gt gt Wi Fi Protected Setup gt d gt WPS PBC Mode gt 2 Follow the instructions on the printer display Use THE PERSONAL IDENTIFICATION NumBerR PIN METHOD 1 From the printer control panel navigate to gt Setup gt EJ gt Network Setup gt BJ gt Wireless 802 11b g n gt Bj gt Network Connection Setup gt RJ gt Wireless gt gt Wi Fi Protected Setup gt Ej gt WPS PIN Mode gt 2 Follow the instructions on the printer display Configuring security Simple wireless networks require WEP keys or a WPA WPA2 preshared key passphrase or may not have any security at all More advanced wireless network security can require one or more certificates and an authentication server If the network re
16. You may have chosen to install some additional programs The following table provides an overview of various software programs and what they can help you do If you did not install these additional programs during initial installation then reinsert the installation software CD run the installation software and then click Advanced Options Install Additional Software Using the printer software 24 Printer software Use the To Lexmark Printer Home Launch applications or programs referred to as Printer Home Scan or e mail a photo or document Edit scanned documents Scan documents to PDF Adjust settings for the printer Order supplies Maintain ink cartridges Register the printer Contact technical support Access the User s Guide Lexmark Phone Book Manage your fax contacts referred to as Phone Book Abbyy Sprint OCR Scan a document and produce text that you can edit with a word processing program Lexmark Wireless Setup Utility e Set up the wireless printer on a wireless network referred to as Wireless Setup Utility e Change the wireless settings of the printer Note This program is installed automatically with the printer software if the printer has wireless capability Lexmark Tools for Office Access your favorite settings in Microsoft Office 2007 referred to as Tools for Office Printer Setup Utility Configure the fax and e mail settings of your printer Status Messenger Learn more ab
17. e Menus ES Arrow buttons Navigate through menu items that appear on the display le Keypad In Copy mode or Photo mode Enter the number of copies or prints you want to make In Fax mode Enter fax numbers Operate an automated answering system Select letters when creating a Speed Dial list Type numbers to enter or edit the date and time shown on the display Back Return to the previous screen Exit from one menu level to a higher one 7 Select Select menu options Save settings Using the printer control panel buttons and menus 17 X 12 13 11 1 Dial Tone M t Em 8 15 17 16 Display the last number dialed Press the left or right arrow button to view the last five numbers dialed Insert a three second pause in a fax number to wait for an outside line or get through an automated answering system Enter a pause only when you have already begun entering the number Dial the telephone number manually using the keypad before sending the fax Access fax numbers from a saved list of numbers Switch to color mode Switch to black and white mode Start a job depending on which mode is selected e Cancel a print copy scan or fax job in progress Clear current settings or error messages and return to previous settings Ethernet indicator Check the Ethernet connection of your printer LL Wi Fi indicator Check the wireless connection of your printer gZ
18. e Store the SSID and the WEP key or WPA WPA2 preshared key passphrase in a safe place for future reference IVIAKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT The printer supports wireless printing only through AirPort base stations for Mac OS X version 10 5 or later Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed If you are sure the printer is capable of wireless printing try the following CHECK POWER Make sure the l light is on Communication not available message appears when printing wirelessly Try one or more of the following IVIAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled then you may see the Communication not available message on your computer screen when you attempt to print wirelessly This can occur if the laptop hard drive has powered down If you see this message then wait a few seconds and then try to print again The laptop and printer require a few seconds to power up again and reconnect to the wireless network If you see this message again after you have waited long enough for the printer and the laptop to connect to the network then there may be a problem with your wireless network Make sure that the laptop and printer have both received IP addresses For Windows
19. slu n ustanovenia smernice 1999 5 ES relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi Statement of Limited Warranty Lexmark Pro4000 Series Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product s manufactured from new parts or new and serviceable used parts which perform like new parts l s during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present t
20. then launch the wireless utility of the computer network adapter and look for the network name If you cannot find the SSID or the security information for your network then see the documentation that came with the access point or contact your system support person Information you will need during advanced wireless setup The Wireless Setup Utility does not detect the wireless network SSID for you during advanced wireless setup You must know the following information before configuring the wireless printer settings manually Wireless Mode Check your wireless network type Infrastructure All devices on a wireless network communicate with each other through an access point wireless router Ad Hoc Network devices communicate directly with each other without the use of centralized security or access point Ad hoc mode may be available only in select printer models or operating systems Note Infrastructure is the recommended network configuration because of its faster transfer speeds better security options and ease of configuration Network Name SSID This is the identifying name that distinguishes a network from other networks in the area Channel Auto is selected by default and cannot be changed if the network is configured in infrastructure mode Notes e fthe network is set up in ad hoc mode then select the channel that other devices in the network are using All devices in an ad hoc network must use the same channe
21. 4 Enter the necessary information and then click Add Note To avoid unsaved changes to your settings make sure the network folder shortcut name is different from that of your folder name Scanning to a flash drive or memory card Notes e Some features are available only in select printer models e Make sure your flash drive or memory card is not write protected 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel navigate to gt Scan gt J gt Memory Device 3 Insert the flash drive or memory card and then press BJ Note The printer reads only one memory device at a time 4 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press d each time you make a selection 5 Press lt gt Follow the instructions on the printer display Scanning 67 Scanning photos For Windows users 1 Load the photo or photos facedown on the scanner glass 2 Click che or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home select your printer Scan Advanced scan 5 From the Scan Source list select Flatbed 6 From the Scan Settings tab select the appropriate settings a Set Resolution dpi to 150 dpi
22. Ei 5 Press lt gt to start scanning the document and to save the scheduled fax The printer sends the fax at the designated time Do not turn off the printer or unplug it from the telephone line before the scheduled time How do I send a fax using a phone calling card 1 Press Dial tone You should hear the dial tone of the telephone line 2 Enter the calling card information and then when you are connected to the telephone carrier follow the prompts 3 When prompted enter the fax number of the recipient and then press lt gt How do I know that the fax was sent successfully You can set the printer to print a confirmation page or transmission report every time you send a fax This report includes the date and time that the fax was sent If the fax job is unsuccessful then the report also includes the cause of the error 1 From the printer control panel navigate to gt Setup gt Q gt Fax Setup gt Jd gt Fax Reports gt d gt Transmission Log Printing gt 2 Press the arrow buttons to select a report printing option e f you want to print a report every time you send a fax then select Print Log e f you do not want to print the report then select Do not print log e f you want to save on ink and print a report only when a fax job is unsuccessful then select Print only for error 3 Press ff How do l print the fax history of the printer You can print reports of sent or received faxes or both 1 From
23. El2 TH OAHTIA 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC EAAnvikh ME THN NAPOYZA H LEXMARK INTERNATIONAL INC AHAONEI OTI AYTO TO NPOION Espanol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti Kaesolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak krofur sem ger ar eru tilskipun 1999 5 EC slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar Notices 187 essenziali ed alle altre d
24. For Macintosh users 1 With a document open choose File Print 2 From the printer pop up menu choose your printer 3 From the print options pop up menu choose Quality amp Media Advanced Options 4 From the Ink to Use pop up menu choose either of the following Color Black to use four inks including black Color Only to use cyan magenta and yellow inks Ul From the Color Preferences area choose Natural or Vivid or choose Use ICC Test Chart Process 6 Click Print Collating printed copies When printing multiple copies of a document you can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated Sar E i ias 9ls Notes e The collate option is available only when you are printing multiple copies Printing 42 To prevent smudging when printing photos remove each photo as it exits the printer and then let it dry before stacking For Windows users 1 2 With a document open click File Print Click Properties Preferences Options or Setup Navigate to Layout tab Copies area Enter the number of copies that you want to print and then select Collate Click OK to close any printer software dialogs Click OK or Print For Macintosh users 1 2 3 4 5 6 7 With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK
25. From the menu bar choose File Print From the Printer pop up menu choose your printer From the Copies area enter the number of copies that you want to print and then select Collated Click Print Changing the print order of pages For Windows users 1 2 3 4 5 6 With a document open click File Print Click Properties Preferences Options or Setup Navigate to Layout tab Copies area To change the current page order select the Reverse page order check box Click OK to close any printer software dialogs Click OK or Print For Macintosh users 1 2 3 4 With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File Print Printing 5 6 7 8 From the Printer pop up menu choose your printer From the print options pop up menu choose Paper Handling From the Page Order pop up menu choose a page order To print the first page first choose Normal To print the last page first choose Reverse Click Print Printing multiple pages on one sheet For Windows users 1 2 3 4 5 6 7 With a document open click File Print Click Properties Preferences Options or Setup Navigate to Layout tab Page Layouts area select Multiple pages per side N Up Select the number of page images to print on each side Adjust other settings as needed Click OK to clos
26. Ink Cartridge 146 replacing ink cartridges 14 reports fax history 98 reports fax setting 87 resetting wireless settings to factory defaults 165 resetting to factory defaults 18 resuming print job 55 retrieving failed faxes 100 ringer volume adjusting 96 Index RJ 11 adapter 83 S safety information 6 saving energy 18 saving paper 18 saving paper default settings 34 scan improving quality 71 PIN 71 scan job canceling 71 scan was not successful 155 Scanned Document Too Long 146 Scanner ADF Cover Open 147 Scanner Disabled 147 scanner glass cleaning 135 location 11 scanner unit does not close 154 scanning creating a PDF from scan 70 documents for editing 68 documents for e mailing 69 in black and white 71 tips 64 to a flash drive 66 to a local computer 64 to a memory card 66 to a network 65 to a network computer 65 to a network folder 65 using the printer control panel 65 using the touch screen 64 scanning photos using the Macintosh printer software 67 using the printer control panel 68 using the Windows printer software 67 scanning takes too long or freezes the computer 155 Scan to Network Folder Setup customize printer settings using 131 scheduled fax sending 97 Security customize printer settings using 131 security configuring 109 wireless network 101 security information wireless network 118 security key 118 security PIN recovering 138 setting 19 selecting the wireless port 169 sender informa
27. Lexmark printer connected to the same wireless network It lets you print Web pages photos from the photo album or photos you recently captured using the camera of your mobile device depending on its features You can also customize print settings from your mobile device Depending on your Lexmark printer model you may need to download the LexPrint Listener application from our Web site at www lexmark com lexprint Printing 57 Supported printers LexPrint enables your mobile device to communicate with Lexmark printers found on the same network e Forselect printer models that support Direct Image and Zeroconf or Bonjour you can print directly from your mobile device to the printer without using LexPrint Listener To check if your printer model supports these features visit www lexmark com lexprint e For other Lexmark printers your mobile device can send print jobs to your printer as long as the printer software and LexPrint Listener are installed on the computer where the printer is connected Note The application referred to as Rendezvous in Mac OS X version 10 2 is now called Bonjour by Apple Inc Copying 58 Copying Scanner glass Use the scanner glass for single pages small items such Use the ADF for multiple page documents as postcards or photos transparencies photo paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you purchased a printer without
28. Note Use a scan resolution of 300 dpi or more If applicable click 2 on the preview dialog for more information Set the OCR software as the scan destination and then start the scan job If necessary select the format to which you want to convert the file Save the file Note Depending on your settings the file may open immediately in the appropriate application so you can start editing Scanning directly to e mail using the printer software Make sure you have set up your e mail settings before proceeding For more information see the section on e mailing in the User s Guide For Windows users 1 2 3 4 6 Load an original document faceup into the ADF or facedown on the scanner glass Click he or Start Click All Programs or Programs and then select the printer program folder from the list Navigate to Printer Home select your printer Scan Select Email photo Email document or Email PDF Note You can select Email document only if an OCR application is stored on your computer Scanning starts and the scan progress dialog appears When the scan is finished a new e mail message is created with the scanned document automatically attached Compose your e mail message Note If your e mail program does not open automatically then you can scan the document to the computer and then send it through e mail as an attachment Scanning 70 For Macintosh users 1 Load an original document faceup into the
29. PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK IVIAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER E mail troubleshooting e Cannot send e mail on page 155 Cannot send e mail CHECK YOUR E MAIL CONFIGURATION SETTINGS Make sure you have correctly completed the e mail setup and successfully configured an SMTP server Troubleshooting 156 CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network Your network must be connected to the Internet for the printer to communicate with the SMTP server CHECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connections For help with your proxy server or SMTP settings contact your system support person IVIAKE SURE TO ENTER A VALID RECIPIENT E MAIL ADDRESS IVIAKE SURE THE RECIPIENT MAILBOX IS NOT FULL This causes e mail to bounce back to your inbox Fax troubleshooting e Fax troubleshooting checklist on page 156 e Cannot send faxes on page 157 e Cannot receive faxes on page 158 e Cannot run the fax software on page 159 For detailed descriptions of common terms and tasks see the following e Setting up the printer to fax on page 76 e Faxing FAQ on page 94 Fax troubleshooting checklist If you encounter problems sending and receiving faxes then check the connection first 1 Check for a dialtone on the telephone line by plugging an analog tel
30. The printer is open Close the printer to clear the message Troubleshooting 143 Duplex Unit Missing Try one or more of the following e Make sure the duplex unit is properly installed at the back of the printer to clear the message e Cancel the current job Ink Cartridge Access Door Open The ink cartridge access door is either open or detached e f the ink cartridge access door is open then close it to clear the message e f the ink cartridge access door is detached then reattach it to clear the message Troubleshooting 144 1 Insert the door hinges into place until they click Make sure the door is inserted at a 90 degree position 2 Close the ink cartridge access door to clear the message Ink Cartridge Error The printer is unable to authenticate one or more of the installed ink cartridges Try one or more of the following e Press X to cancel the current job Use only genuine Lexmark ink cartridges e Install the specified ink cartridges properly e Turn the printer off then wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Sleep mode Press and hold l for three seconds to turn off the printer See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for more information Ink Cartridge Missing Try one or more of the following e Install the specified missing ink cartridge or cartridges Reinsert the specified i
31. access point are not separated by poles walls or support columns containing metal or concrete Many devices can interfere with the wireless signal including baby monitors motors cordless phones security system cameras other wireless networks and some Bluetooth devices The computer is not connected to a VPN Your computer firewall is updated to the most recent version and allows the printer software to communicate over the network The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes active and available CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE PRINTER USB ports are marked with oo IVIAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON Make sure the l button is lit If you have just turned on the printer then you might need to disconnect the USB cable and then reconnect it IMAkE SURE THE USB PORT ON THE COMPUTER IS WORKING Test the USB port by connecting other devices to it If you can successfully use other devices from the port then the port is working Notes Your port may be working fine but certain conflicts can occur with multiple USB devices Try disconnecting one of your other USB devices e f the USB port on the computer is not working then try using the other USB ports on the computer Troubleshooting 164 Maxe SURE THE USB CABLE IS WORKING Try using a different USB cable If you
32. agr dans votre r gion ou pays Ceci pr vient tout endommagement de l quipement caus par les orages et autres surtensions lectriques Cet quipement utilise des prises de t l phone CA11A Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection toits network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of telepermitted equipment of a different make or model nor does itimply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom s 111 Emergency Service This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s telepermit requirements are dependent on the equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s specifications e There shall be no mor
33. and Sending gt Jd gt Error Correction gt 2 Check to see if error correction is set to On If it is not set to On then press the arrow buttons to select On and then press EJ Troubleshooting 158 ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax then this option automatically converts the outgoing color fax to black and white It also automatically reduces the resolution of the fax to a resolution that the receiving machine can support 1 From the printer control panel navigate to gt Setup gt f gt Fax Setup gt d gt Dialing and Sending gt fd gt Auto Fax Convert gt 2 Check to see if automatic fax conversion is set to On If it is not set to On then press the arrow buttons to select On and then press EJ MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting or in a private branch exchange this can be a specific number that you need to press so you can make a call outside the office Make sure that the dial prefix entered in the printer is correct for your network 1 From the printer control panel navigate to gt Setup gt BJ gt Fax Setup gt fl gt Dialing and Sending gt gt Dial Prefix gt 2 Press the arrow buttons to create or modify the prefix 3 If the prefix is not correct enter the
34. are using a cable longer than 10 feet then try using a shorter cable Note USB hubs extension cables port replicators and docking stations may cause connection issues Try disconnecting these devices so that your printer is directly connected to your computer IVIAKE SURE YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL Compare the printer model on the CD to the printer model on the printer The numbers should either match exactly or be within the same series If unsure look for an updated version of the printer software on the Lexmark Web site For more information see the printer User s Guide RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold l for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer RUN THE INSTALLER AGAIN 1 Close the installer 2 Remove the CD and then restart the computer 3 Insert the CD and then run the installer again IVIAKE SURE YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB activity on THE USB PORT Open the Device Manager to check if it has activity whenever a USB device is connected to a USB port 1 Click us or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc
35. detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings f you have multiple numbers on a single line or if you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Receiving faxes manually 1 Turn off Auto Answer From the printer control panel navigate to gt Setup gt Gig gt Fax Setup gt d gt Ringing and Answering gt jd gt Auto Answer gt ig gt Off gt 2 When the telephone rings and you hear fax tones when you pick up the handset press lt gt on the printer or 9 on the telephone attached to the printer Warning Potential Damage Do not touch the cables or the and f ports while actively receiving a fax Tips e The default code for answering faxes manually is 9 but for increased security you can change it to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and e Make sure that the telephone is plugged into the 7 port on the back of the printer and that the printer is connected to the wall jack through the port Faxing 94 Faxing FAQ If skipped the fax setup initially do need to run the i
36. flash drive or an error message is displayed on the printer control panel For more information see the documentation that came with the camera e The printer reads only one memory device at a time Printing 50 Warning Potential Damage Do not touch any open connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur 3 If the PictBridge connection is successful then the following message appears on the display Use PictBridge Device to choose and print photos Press OK to select printer default settings 4 If you want to change the default print settings a Press ig to access the PictBridge menu b Pressthe arrow buttons to select the paper source paper setup photo size number of photos per page and print quality You can also enhance the quality of graphics Press ig each time you make a selection Note The printer will use the default print settings unless you change the print settings from the camera 5 See the documentation that came with the camera to begin printing Note If you insert the USB cable of the PictBridge enabled camera while the printer is performing another job then wait for the job to finish before printing from the camera Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically The automatic duplex unit supports A4 A5 letter legal statemen
37. for a network or local USB installation The USB port on the computer and on the printer are each marked with e Note Do not connect the USB cable until prompted to do 1 If the USB port at the back of the printer is covered by a sticker then make sure to remove it Networking 122 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer 4 Follow the instructions on the computer screen How are infrastructure and ad hoc networks different Wireless networks can operate in one of two modes infrastructure or ad hoc In infrastructure mode all devices on a wireless network communicate with each other through an access point wireless router In ad hoc mode a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server Infrastructure Ad hoc Characteristics Communication Through an access point Directly between devices Security More security options WEP or no security Range Determined by the range and number Restricted to the range of individual of access points devices on the network Networking 123 Infrastructure Ad hoc Speed Usually faster Usually slower Requirements for all devices Unique IP address for each device We recommend setting up a network in infrastructure mode using the installation software CD Infrastructure mode prov
38. furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person CAUTION POTENTIAL INJURY The lithium battery in this product is not intended to be replaced There is a danger of explosion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regulations IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following e Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak AN CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding
39. is currently set up for Ethernet 1 Attach a USB cable to the computer and to the printer 2 Wait a moment for Windows to locate the driver and finish setting up the printer Networking 113 3 Select the USB printer See Selecting a printer on page 113 If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer 2 Wait a moment for Windows to locate the driver and finish setting up the printer 3 Select the USB printer See Selecting a printer on page 113 Note You can continue to use the printer through Ethernet or wireless connection Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack 2 Waitone minute for the Ethernet network adapter to become active and acquire an IP address from the network 3 Select the Network printer See Selecting a printer on page 113 Note The wireless adapter of the printer is disabled while it is connected to an Ethernet network If the printer is currently set up locally using USB connection 1 Plug an Ethernet cable into the printer and into an available port on a switch or wall jack 2 Insert the Software and Documentation CD into the computer you want to use to configure the printer 3 Follow the instructions on the computer screen for
40. not allowed in your country or region To troubleshoot error messages in the fax software click Help to view the help information for the fax software Memory card troubleshooting e Memory card troubleshooting checklist on page 162 e Nothing happens when a memory card is inserted on page 162 Troubleshooting 162 Memory card troubleshooting checklist Before you troubleshoot use the following checklist to solve most memory card problems e Make sure that the memory card you are using can be used in the printer e Make sure the memory card is not damaged e Make sure memory card contains supported file types Nothing happens when a memory card is inserted If the Memory card troubleshooting checklist does not solve the problem then try the following REINSERT THE MEMORY CARD The memory card may have been inserted too slowly Remove and then reinsert the memory card quickly Network troubleshooting e Network troubleshooting checklist on page 162 e The Continue button is unavailable on page 163 e Computer firewall is blocking communication with the printer on page 165 e Communication with printer lost when connected to Virtual Private Network VPN on page 165 Network troubleshooting checklist Before beginning to troubleshoot the wireless printer verify the following General Networking Make sure The printer the computer and the access point wireless router are all plugged in and turned on T
41. of the password that you use to access your wireless network If you are not using a password then choose None or No Security Networking 119 Characters Security type Exactly 10 or 26 hexadecimal characters WEP or Exactly 5 or 13 ASCII characters Exactly 64 hexadecimal characters WPA or WPA2 or From 8 to 63 ASCII characters Notes Hexadecimal characters are A F a f and 0 9 ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA WPA2 preshared key passphrase are case sensitive View the security settings on the access point 1 Open a Web browser Type the IP address of the access point in the address field and then press Enter Notes To obtain the IP address of the access point see the documentation that came with it or contact your system support person f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Enter the user name and password for the access point when prompted Note The WEP key or WPA WPA2 preshared key passphrase is not the same as the password for the access point The password lets you access the access point settings The WEP key or WPA WPA2 preshared key passphrase allows printers and computers to join your wireless network 3 Look for the WEP key or WPA WPA2 preshared key passphrase How are home networks configured For desktop computers laptops and printers to communicate wit
42. or more b Set Color Depth to Color C Set Content Type to Photo d From the Original Types list select the item that best describes your original photo e For example if you are scanning a glossy photo printed on your inkjet printer then select Inkjet Glossy e f you are scanning a glossy photo purchased from a photo print service then select Retail Photo 7 Click Scan and then follow the instructions on the computer screen 8 When the scan is complete save the photo or photos as JPEG JPG For Macintosh users 1 Load the photo or photos facedown on the scanner glass 2 From the Applications folder in the Finder launch Image Capture 3 From the list of devices select your printer Note If your printer name is not present in the list of devices then you need to create a print queue for your printer For more information see the documentation that came with your operating system 4 Adjust the scan settings as follows a Set Kind to Color b Set Resolution to 150 dpi or more C Set Format to JPEG d Set Original Type to the item that best describes your original photo e For example if you are scanning a glossy photo printed on your inkjet printer then select Inkjet Glossy Photo e f you are scanning a glossy photo purchased from a photo print service then select Retail Glossy Photo 5 Start the scan job Scanning 68 Scanning directly from the printer control panel 1 Load the photo or photos facedown on the scann
43. or runs out of paper while receiving the fax then the printer saves the fax so you can print it later However if the printer memory is full then the printer may not be able to receive more incoming faxes An error message appears on the display when the printer memory is full Resolve the error to free up space in the printer memory MAKE SURE THAT FAX FORWARDING IS DISABLED 1 From the printer control panel navigate to gt Setup gt Q gt Fax Setup gt Gig gt Ringing and Answering gt fg gt Fax Forward gt 2 Press the arrow buttons to scroll to Off and then press BW INCREASE THE RINGER VOLUME If you set the printer to receive faxes manually Auto Answer Off then increase the ringer volume IVIAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE If you set the printer to receive faxes manually Auto Answer Off then you need to press the correct code when a fax comes in so that the printer can receive it 1 From the printer control panel navigate to gt Setup gt d gt Fax Setup gt ig gt Ringing and Answering gt Jd gt Manual Pickup Code gt 2 Copy the manual answer code that appears on the display Note To increase the security you can change your manual pickup code to a number that only you know You can enter up to 7 characters for your code The valid characters are the digits 0 9 and the characters and Cannot run the fax software The printer must be connected to a telephone DSL VoIP
44. print queue will be created Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer 2 Addthe printer see Add the printer on page 115 3 Asecond print queue will be created Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless connection Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer If the printer is currently set up for wireless 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack 2 Wait a minute for the Ethernet network interface to become active and acquire an IP address from the network 3 Addthe printer see Add the printer on page 115 4 Asecond print queue will be created Remove the wireless queue if you do not want to switch back to accessing the printer over a wireless network If the printer is currently set up locally using USB connection 1 Plug an Ethernet cable into the printer and to an available port on a switch or wall jack 2 Insert the Software and Documentation CD into the computer you want to use to configure the printer 3 Follow the instructions on the computer screen Note You will need a USB cable to complete the configuration Add the printer In Mac OS X version 10 5 or later
45. problem persists then check our Web site for updates for your printer software or firmware Troubleshooting 141 RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold l for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print then the computer and printer may not be communicating RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB cABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHeck THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with e amp Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port Maxe SURE THE USB PORT is ENABLED IN WINDOWS 1 Cli
46. region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Avis r serv aux utilisateurs du r seau t l phonique du Canada Ce produit est conforme aux sp cifications techniques d Industrie Canada Le num ro REN ringer equivalence number num ro d quivalence de sonnerie fournit une indication du nombre maximum de terminaux pouvant tre connect s l interface t l phonique En bout de ligne le nombre d appareils qui peuvent tre connect s n est pas directement limit mais la somme des REN de ces appareils ne doit pas d passer cing Le num ro REN du modem est indiqu sur l tiquette produit situ e l arri re de l quipement Les compagnies de t l phone constatent que les surtensions lectriques en particulier celles dues la foudre entra nent d importants d g ts sur les terminaux priv s connect s des sources d alimentation CA Il s agit l d un probl me majeur d chelle nationale En cons quence il vous est recommand de brancher un parasurtenseur dans Notices 183 la prise de courant laquelle l quipement est connect Utilisez un parasurtenseur r pondant des caract ristiques nominales satisfaisantes et certifi par le laboratoire d assureurs UL Underwriter s Laboratories un autre laboratoire agr detype NRTL Nationally Recognized Testing Laboratory ou un organisme decertification
47. smears or smudges 152 printer moving 135 Index selecting a location 12 sharing 116 sharing in Windows 116 printer control panel buttons 16 display 16 Ethernet indicator 16 layout 16 location 11 using 16 Wi Fi indicator 17 printer does not respond 140 printer memory fax 100 Printer Memory Full 146 printer messages Alignment Problem 142 Cannot Collate Job 142 Change Paper Source to Size Type Paper 142 Change Paper Source to Size Paper 142 Close Printer 142 Duplex Unit Missing 143 Ink Cartridge Access Door Open 143 Ink Cartridge Error 144 Ink Cartridge Missing 144 Ink Low 145 Load Paper Source with Size Type Paper 145 Load Paper Source with Size Paper 145 Memory Device Access Error 145 Paper Tray x Detected 145 Paper Tray x Removed 146 Printer Memory Full 146 Printhead Cannot Move 146 Printhead Error 146 Printhead Warning 146 Replace Ink Cartridge 146 Scanned Document Too Long 146 Scanner ADF Cover Open 147 Scanner Disabled 147 Short Paper 147 Unrecoverable Scan Error 147 Unsupported Cartridge 144 USB Device Not Supported 147 USB Hub Not Supported 147 printer printing blank pages 140 printer problems basic solutions 137 Printer Settings 88 printer settings customizing Additional Solutions 131 Address Book Setup 131 Copy Settings 131 Device Management 131 E mail Alert Setup 131 E mail FTP Settings 131 Fax Settings 131 General Settings 131 Import Export 131 Intervention Management
48. strength of the wireless signal the printer is receiving Drops in signal strength can be intermittent however and although the signal quality appears high it may drop during certain conditions If you think signal strength is a problem between your access point wireless router and the printer then try one or more of the following Notes e The solutions below are for infrastructure networks If you are using an ad hoc network then adjust the computer when the solution suggests adjusting the access point Ad hoc networks have a much shorter range than infrastructure networks Try moving the printer closer to the computer if they seem to have trouble communicating IVIOVE THE PRINTER CLOSER TO THE ACCESS POINT If the printer is too far away from the access point then it will not be able to communicate with other devices on the network For most indoor wireless networks the maximum distance between the access point and the printer is approximately 100 feet 30 meters This distance could be longer or shorter depending upon the layout of the network and the limitations of the access point REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects Most walls floors furniture and other objects will not block the wireless signal However there are materials that are too dense for the signal to pass through such as objects containing metal and concrete Arr
49. the CD icon on the desktop 3 Double click Lexmark Extras Lexmark Setup Assistant 4 Follow the instructions on the computer screen Note There is no need to remove the USB cable connecting the printer to the computer during wireless configuration If the printer is currently set up for Ethernet 1 Unplug the Ethernet cable from the printer 2 Place the printer close to the computer you want to use to configure the printer for wireless access Note You will need to connect the printer to the computer with a USB cable Make sure the printer is close enough to the computer for your USB cable to reach both 3 Close all open applications 4 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 5 Double click Lexmark Extras Lexmark Setup Assistant 6 Follow the instructions on the computer screen 7 Asecond print queue will be created Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection Using the printer locally USB Select the connection type that describes how you currently access your printer If the printer is currently set up for Ethernet 1 Firmly plug the square end of the USB cable into the back of the printer 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer Networking 115 3 Addthe printer see Add the printer on page 115 4 Asecond
50. the Internet you can contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA O 2012 Lexmark International Inc All rights reserved Notices 177 GOVERNMENT END USERS The Software Program and any related documentation are Commercial Items as that term is defined in 48 C F R 2 101 Computer Software and Commercial Computer Software Documentation as such terms are used in 48 C F R 12 212 or 48 C F R 227 7202 as applicable Consistent with 48 C F R 12 212 or 48 C F R 227 7202 1through 227 7207 4 as applicable the Commercial Computer Software and Commercial Software Documentation are licensed to the U S Government end users a only as Commerical Items and b with only those rights as are granted to all other end users pursuant to the terms and conditions herein Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company All other trademarks are the property of their respective owners AirPrint AirPrint and the AirPrint logo are trademarks of Apple Inc Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits fo
51. the printer Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection DRPD feature offered by telephone companies This feature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only The different ring patterns let you know what telephone number was dialed and what device you should use to answer the call Assign one of your telephone numbers to the printer as the fax number and then set the printer to answer the ring pattern of that number If the pattern is set incorrectly then the printer rings but it never receives the fax Distinctive Ring is also called Ident a Call Smart Ring Teen Ring RingMaster or IdentaRing 1 From the printer control panel navigate to gt Setup gt Q gt Fax Setup gt Jd gt Ringing and Answering gt Jd gt Ring Pattern gt 2 Press the arrow buttons to scroll to the ring pattern you want and then press Ri Faxing 96 How can check the dial tone A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line If you encounter problems sending and receiving faxes then make sure you can hear a dial tone on the line and through the printer Make sure the telephone line and the wall j
52. to Connect The printer cannot detect a dial tone See the Fax troubleshooting checklist Phone Line Error Phone Line Not Connected Phone Line Busy Your telephone line or the telephone Set the printer to redial line of the receiving fax machine is busy This happens especially if the printer is sharing the line with other devices telephone answering Place a test call to the number to machine which you want to send a fax to make sure that it is working correctly Increase the time between the redial attempts If the telephone line is being used by another device then wait until the other device is finished before sending the fax Schedule to resend the fax at a later time Set the printer to scan before dialing The scanned document is saved in the printer memory The printer can then retrieve it and automatically redial the number No Answer Auto Answer may have been turned off Verify the number and then resend on the receiving fax machine the fax Set the printer to redial Note Depending on your country or region there may be a limit on the number of redial attempts regardless of the redial settings that you set in your printer Schedule to resend the fax at a later time No Caller ID Your printer stopped the call because Disable Block No ID Call Stopped the incoming fax has no sender information You may have chosen to block faxes with no Caller ID or faxes without Caller IDs are
53. up menu choose a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely choose Extended 4 Click OK or Apply Changes Linking trays Tray linking is useful for large print jobs or multiple copies If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray From the printer control panel navigate to gt Setup gt Id gt Paper Setup gt GJ gt Paper Tray Linking gt fd gt Automatic gt Notes Optional trays are purchased separately For more information contact the place where you purchased the printer e Make sure the printer is off before installing the optional tray e The paper type and paper size in the default paper tray and the optional tray should match to avoid a media type mismatch error Printing 40 Printing Tips for printing e Make sure the exit bin is fully extended and the bin extender is flipped out Use the appropriate paper for your print job e Select a higher print quality for better prints e Make sure there is enough ink in the ink cartridges e Remove each sheet as it is printed when printing photos or when working with specialty media Printing basic documents Printing a document For Windows users 1 With a document open click File Print 2 Click Properties P
54. up menu choose your printer 3 From the Paper Size pop up menu choose a paper size that has Borderless in its name For example if you loaded a 4 x 6 photo paper then choose US 4 x 6 in Borderless Click OK From the menu bar choose File Print From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media on OO Ui A From the Paper Type pop up menu choose a paper type 151 Troubleshooting 152 9 From the Print Quality pop up menu choose Best or Photo 10 Click Print Streaks or lines on printed image If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE INK LEVELS Replace low or empty ink cartridges SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE IVIAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR Deep CLEAN THE PRINTHEAD NOZZLES Note If these solutions do not remove the streaks or lines on the printed image then contact technical support Printed page has ink smears or smudges Note The following solutions apply to ink smears or smudges that occur in the printer If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SELECT A RECOMMENDED PAPER FOR THE PRINT JOB For more information see the section on Using different paper sizes and types in the User s Guide SET THE P
55. you do not have a VPN Client software installed then check the connections manually using the Windows VPN Client If you would like to have the ability to connect to your local network and to a VPN at the same time then request the system support person for the VPN to allow split tunneling Be aware that some organizations will not allow split tunneling due to security or technical concerns TURN OFF THE ACCESS POINT WIRELESS ROUTER AND TURN IT BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues Troubleshooting 172 ELIMINATE NETWORK CONGESTION If a wireless network is too busy then the computer and printer may have difficulty communicating with each other Some causes of wireless network congestion can include e Transferring large files across the network e Networked games Peer to peer file swapping applications e Streaming video e Too many computers on the wireless network at once ELIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications Cordless phones but not cellular phones microwave ovens baby monitors almost any kitchen appliance wireless surveillance equipment nearby wireless networks and any appliance containing a motor can disrupt wireless network communications Try turning on any potential sources of interference and see if it causes the problem
56. you should use to answer the call If you do not have distinctive ring service then set the printer to receive faxes manually Auto Answer Off This setting lets you receive both voice calls and fax calls but works best if you use voice mail more often You need to turn off voice mail whenever you are expecting a fax How do I change the resolution of the documents that I fax The resolution or fax quality of the documents that you send may affect fax transmission The receiving fax machine may not support high resolutions and may not be able to receive your fax You can fix this by enabling Auto Fax Conversion but the automatic conversion may result in an unreadable fax especially if the original document is already blurred Choose a fax quality that best suits the capacity of the receiving fax machine and the quality of the original document Standard 200 x 100 200 x 200 Fine 200 x 200 200 x 200 Superfine 300 x 300 200 x 200 Ultrafine 300 x 300 half toned 200 x 200 When sending a fax after entering the fax number press the arrow buttons to select a fax quality and then press BS How do I send a fax at a scheduled time 1 From the printer control panel navigate to gt Fax 2 Enter the fax number of the recipient or press Address Book to select a number from the Speed Dial or Group Dial list 3 Press the arrow buttons to scroll to Schedule Fax Faxing 98 4 Enter the time you want to send the fax and then press
57. your access point is not positioned too closely to these devices MIOVE THE COMPUTER PRINTER OR BOTH CLOSER TO THE ACCESS POINT The range of your wireless network depends on many factors including the abilities of your access point and network adapters If you are having trouble printing then try placing the computer and printer no more than 100 feet apart CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality If the signal quality is listed as good or excellent then another factor is causing the problem CHECK YOUR ADVANCED SECURITY SETTINGS e f you are using MAC Media Access Control address filtering to limit access to your wireless network then you must add the printer MAC address to the list of addresses allowed to connect to the access point e f you set the access point to issue a limited number of IP addresses then you must change this so that the printer can be added Note If you do not know how to make these changes then see the documentation that came with the access point or contact the person who set up your wireless network IVIAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT See if you have access to the Internet by opening your Web browser and accessing any site e fthere are other computers or resources on your wireless network then check to see if you can access them from your computer IVIAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME W
58. 131 Manage Profiles 131 Manage Shortcuts 131 Network Ports 131 Paper Setup 131 Print Settings 131 Scan to Network Folder Setup 131 Security 131 printer software installing 27 uninstalling 27 printer status determining 105 printer to be configured does not appear in list of printers found on network 173 printer setting as default 54 printers supported 57 printhead aligning 133 Printhead Cannot Move 146 Printhead Error 146 printhead nozzles cleaning 134 Printhead Warning 146 printing advanced color 41 collate 41 custom size paper 46 documents 40 documents from a memory card or flash drive 44 envelopes 44 first page first 42 from a PictBridge enabled camera 49 labels 45 multiple pages on one sheet 43 network setup page 102 195 on both sides of the paper 50 photos from a memory card or flash drive 49 tips 40 two sided 50 printing a confirmation page 98 printing a transmission report 98 printing using advanced color options 41 protocol 128 publications finding 8 Push Button Configuration method using 109 R received history report 98 receiving faxes Auto Answer setting 93 automatically 93 manually 93 tips 93 recommended paper brands types and sizes 36 recovering the security PIN 138 recycling 7 Lexmark products 15 WEEE statement 178 redial attempts fax setting 87 redial time fax setting 87 reducing an image 59 registering fax user information 86 Transmit Terminal Identification TTI 86 Replace
59. ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports both your printer and an e mailing option such as Image Capture 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image inthe Search field of the Help menu 4 Adjust the scan settings as needed If applicable click 2 on the preview dialog for more information 5 Set the e mail application as the scan destination and then start the scan job 6 Compose your e mail message Scanning to a PDF For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 Click ch or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home select your printer Scan PDF Scanning starts and the scan progress dialog appears 5 Save the document as a PDF For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass 2 From the Applications folder in the Finder launch the application you want to use Note Use any application that supports your printer 3 From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the ap
60. AGE DRY TIME VALUE TO EXTENDED Under conditions of high humidity or for certain paper types and brands the normal drying time may not allow the ink to dry completely For more information see Setting the page dry time in the User s Guide Print speed is slow If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 153 IVIAXIMIZE COMPUTER PROCESSING SPEED e Close all applications not in use e Minimize the number and size of graphics and images in the document ADD MEMORY TO THE COMPUTER Consider upgrading the RAM Computer slows down when printing If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK THE USB CONNECTION BETWEEN THE PRINTER AND COMPUTER If your computer is connected to the printer through a USB cable then try using a different USB cable REFRESH YOUR NETWORK CONNECTIONS 1 If your computer is connected to an Ethernet or wireless network then turn off the access point wireless router and turn it back on 2 Wait one minute for the printer and computer to reestablish the connection CLOSE ALL APPLICATIONS NOT IN USE Temporarily close unused applications or end processes that are taking too mu
61. E P H S 64 Scanning toa local COM DU LEN edi etsiiterites ua a R eubsabu denies iu vteterti a Niassa M dre pesa dudUbde 64 Contents 4 Scanhbihg to d network compUl e sussteniietd foeh decet iod lets tOot QU di fase rufi costos t tes d ans divae mui ad date decet ibo td a da 65 Scanning toa network TO GEN acu ai e E e e Da cR De Pate E xr dpa mas bo as pi M A ED PL LL 65 Scanning to dTlash drive or Memory Cal Gb an IRR A siete ima Me ero cU duo pq Pre 66 SCAM MIMS MOO ned sedan Ms o edP toss Sete us Nue DD AN cd dr eEE 67 Scanning documents TOF OIL E oane acida madera eo tuto buta S eeu oie DeviDu ecu Dun s nb Re Deque eve ko dba ded so et Petit Cal irte nd oed 68 Scanning directly to e mail using the printer software esee nnne nnne nnns 69 SCAMS Oodle DR e E 70 SG AiO Cl RE TEE 71 ANCE NINO SCAN OD Sesh costars E hott odat aus ncaa Go parae aoc and LER CIEL as oaeti ene tact 71 BAUS TETTE T UU NU Setung up tbe printer to emallar aa a ad asaswntos cceganud take Fue tetad ou usa teitucm icu e dubs br ede 72 Creatine an esmall contact IISE associe RD ut ra PS ESTEE Rosa e a rad ota Ebr ad scie ra t etu itas te erep ede cT 73 SOMOS E M ell Nt RUD e T 74 Canceline an esmallscanasscsetheshi se naar utes aai tam S eva uds itu es essen Edere AUI ceM p fec taco D ese d ik 75 GRAMINE TIT IUE UTEEML SELLING up the printer TO T3X acce taciti oen e tiae acide doen tanec deoa eli
62. Hammermill Ultra Premium Laser 24 Ib Premium Plain Print 16600 0 Note For best results set Page Dry Time to Extended Georgia Pacific Premium 20 Ib Colorlok Certified Plain Multipurpose Paper 214306 A4 M Real Data Copy Colour Printing 90 g m Premium Plain Note For best results set Page Dry Time to Extended SOPORCEL Navigator Universal 80 g m Premium Plain Multifunctional For r sum s letterhead documents and similar print jobs Size Recommended paper Weight Set paper type to Letter Wausau Professional Series Royal 24 Ib Premium Plain Linen paper 30 recycled HWAU74089 For photos brochures business cards iron on transfers window clings and other specialty print jobs Paper and One sided or Recommended paper Set paper type to specialty media two sided printing Photo One sided Lexmark PerfectFinish M Photo Lexmark PerfectFinish Photo Lexmark Photo Lexmark Photo Loading paper and original documents 37 Paper and One sided or Recommended paper Set paper type to specialty media two sided printing Matte brochure Two sided Inkjet matte brochure papers for light or Inkjet Matte Brochure moderate coverage printing e Printworks Matte Photo Paper 00471 e Paperworks Inkjet 2 sided Matte Coated 8 5x11 321b 120g 60pk P C PPPJJ32 2 Inkjet matte brochure paper for heavier coverage printing e Paperworks Inkjet 2 sided Matte Coated 8 5x11 44lb 165g 60pk P C PPPJJ44 Glossy brochure Red River Zep
63. IRELESS NETWORK If the printer is not on the same wireless network as the computer then you will not be able to print wirelessly The SSID ofthe printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point into the address field of your Web browser If you do not know the IP address of the access point then do the following 1 Click B or click Start and then click Run 2 Inthe Start Search or Run dialog type cmd 3 Press Enter or click OK Troubleshooting 168 4 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Type the user name and password of the access point when prompted c Click OK d Inthe Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the s
64. ITION Use only new unwrinkled paper CHECK PAPER LOADING e Load a smaller amount of paper into the printer Load paper with the print side facedown If you are not sure which side is the printable side see the instructions that came with the paper e Check the loading instructions for your paper or specialty media REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Troubleshooting Print troubleshooting e Poor quality at the edges of the page on page 151 e Streaks or lines on printed image on page 152 e Print speed is slow on page 152 e Computer slows down when printing on page 153 Poor quality at the edges of the page If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature use these minimum print margin settings e Left and right margins 6 35 mm 0 25 in for letter size paper 3 37 mm 0 133 in for all paper sizes except letter e Top margin 1 7 mm 0 067 in e Bottom margin 12 7 mm 0 5 in SELECT THE BORDERLESS PRINT FEATURE For Windows users 1 With a photo open click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Paper Finishing tab select a borderless setting OK 4 Click Print For Macintosh users 1 With a photo open choose File Page Setup 2 From the Format for pop
65. Image Capture to scan documents using a network printer and save the scan output Scanning to a network folder Notes e This feature may not appear in the Embedded Web Server depending on your printer model e Make sure you have created a folder shortcut before you begin For more information see Adding a network folder shortcut on page 66 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel navigate to gt Scan gt fi gt Network Folder gt 3 Press the left or right arrow button to scroll to the name of the network shared folder you want and then press m 4 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Scanning 66 5 Set the color quality original image size and other scan options If necessary press ig each time you make a selection 6 Press lt gt Note For Macintosh users you may need to enable scanning to your computer through Image Capture to scan documents using a network printer and save the scan output Adding a network folder shortcut 1 On your computer create a shared folder with read write access 2 Ona Web browser type your printer IP address and then press Enter 3 Navigate to either of the following Settings Scan to Network Folder Setup Settings Manage Shortcuts Add New Shortcut Scan to Network
66. Letter size paper Unsupported Compression The fax modem of the receiving fax Lowerthetransmission speed ofthe machine does not support data fax modem and then resend the compression Fax modems compress fax data to speed up transmission but the receiving fax modem needs to have the same compression code Enable Auto Fax Conversion Unsupported Resolution The receiving fax machine does not Lower the fax quality support the scan resolution of the document that you are sending Unrecoverable Fax Error The fax modem encountered critical Turn off the printer turn it back on and errors then resend the fax Fax Modem Error The fax modem of the printer may be Turn off the printer turn it back on and busy or the fax modem may have then resend the fax encountered problems during transmission Enable Auto Fax Conversion Phone Line is connected to The telephone cable is connected to Connect the phone cable to the 4 port the incorrect jack on the the wrong port on the back of the on the back of the printer back of the machine printer Digital line detected The printer is connected to a digital The printeris an analog device and must line be connected to an analog line To connect the printer to a digital line you must use a digital line converter or a filter For more information see the Setting up the printer to fax section Troubleshooting 161 Error Message What it indicates Possible solutions Failed
67. N THE CORRECT CORNER Partial copies or scans of documents or photos If the Before you troubleshoot checklist does not solve the problem then try one or more of the following IVIAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE PLACEMENT CORNER SELECT A PAPER SIZE THAT MATCHES THE LOADED PAPER MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Troubleshooting 155 Scan was not successful If the Before you troubleshoot checklist does not solve the problem then try one or more of the following Check THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with e lt Note If you continue to have problems then try another USB port on the computer You may have connected to a defective port RESTART THE COMPUTER Scanning takes too long or freezes the computer If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED RESTART THE COMPUTER Cannot scan to a computer over a network If the Before you troubleshoot checklist does not solve the problem then try one or more of the following IVIAKE SURE THE
68. Port in the Description column Check the printer model in the Printer column to make sure you select the right printer port 7 Click OK and then try to print again IVIAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED Note This solution applies to Windows users only Click 4 or click Start and then click Run In the Start Search or Run dialog type control printers Press Enter or click OK Click the Ports tab 1 2 3 4 Right click the printer and then select Properties or Printer properties from the menu 5 6 Click the box next to Enable bidirectional support if it is not already checked 7 Click Apply OK and then try to print again Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working although apparently nothing has changed on your wireless network Many different issues can interrupt network communications and sometimes more than one problem exists at the same time Try one or more of the following DISCONNECT FROM ALL VPNs WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Most Virtual Private Networks VPNs allow computers to communicate with only the VPN and no other network at the same time Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer To check if the computer is currently connected to a VPN open your VPN Client software and check your VPN connections If
69. Printer does not appear in the list of printers found on the network CHECK THE ETHERNET CABLE e Checkthe Ethernet cable and the Ethernet connectors at both ends for any obvious damage e Firmly plug one end of the Ethernet cable into the printer Firmly plug the other end of the Ethernet cable into the network hub or wall connection e Try using a different cable Damage to the cable may not be obvious Troubleshooting 174 IVIAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on IVIAKE SURE THAT THE NETWORK IS OPERATING PROPERLY Try to access other computers on the network e Make sure all switches hubs and other connecting devices are turned on IVIAKE SURE THE PRINTER HAS VALID NETWORK SETTINGS Print a network setup page from the printer and check the following See the Networking section of the User s Guide for instructions on how to print a network setup page e Verify that the IP address is correct for your network e Verify that the gateway is correct e Verify that the network mask is the same as the network mask used for other computers and printers on your network Cannot print to the network printer CHECK THE ETHERNET CABLE e Checkthe Ethernet cable and the Ethernet connectors at both ends for any obvious damage e Firmly plug one end of the Ethernet cable into the printer Firmly plug the other end of the Ethernet cable into the network hub or wall connectio
70. The envelopes are designed for use with inkjet printers The envelopes are loaded with the printable side facedown and the flap to the left as shown You load the envelopes in the center of the tray as indicated by the icon Load them all the way to the back of the tray You print the envelopes in landscape orientation The paper guides rest against the left right and bottom edges of the envelopes You select the correct envelope size Set the left and right margins so that the envelope text will be correctly positioned on the envelope Warning Potential Damage Do not use envelopes that have metal clasps string ties or metal folding bars Notes e Do not load envelopes with holes perforations cutouts or deep embossing e Do not use envelopes that have exposed flap adhesive Loading paper and original documents 33 Load up to Make sure 25 sheets of labels You use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam You load A4 or letter size label sheets The labels are loaded with the printable side facedown The top of the labels feeds into the printer first The paper guidesrest againstthe left right and bottom edges of the label sheets 50 transparencies The transparencies are loaded with the rough side facedown You load A4 or letter size transparencies You remove any paper backing sheets from the transparencies b
71. Wi Fi Protected Setup WPS is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi Fi technology It is no longer necessary to configure the network name SSID and WEP key or WPA passphrase for network devices Note WPS supports only networks that communicate through access points wireless routers The printer supports the following methods in connecting to a wireless network e Personal Identification Number PIN A PIN on the printer is entered into the wireless settings of the access point e Push Button Configuration PBC Buttons on both the printer and the access point are pushed within a given period of time Look for any of these identifier marks to check if your access point is WPS certified You can find these WPS logos on the side back or top of your access point Wi Fi PROTECTED SETUP Wi Fi PROTECTED For more information on accessing the wireless settings and determining the WPS capability of your access point see the documentation that came with the access point or contact your system support person Where do I find my WEP key or WPA WPA2 preshared key passphrase e Contact your system support person The person who set up your network usually keeps the WEP key or WPA WPA2 preshared key passphrase f your wireless network was set up by your Internet Service Provider ISP then you mig
72. Windows users 1 Click eue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Support Online support 4 From the Web site select your printer and then download the driver 5 Install additional or optional software For Macintosh users 1 From the Finder navigate to Applications select your printer folder Web Links Lexmark Software Updates 2 From the Web site select your printer and then download the driver 3 Install additional or optional software Updating the printer software For Windows users 1 Click che or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then click Product Update 4 Follow the instructions on the computer screen For Macintosh users 1 From the Finder navigate to Applications select your printer folder Web Links Lexmark Software Updates 2 From the Web site select your printer and then download the driver Using the printer software 27 Downloading PCL and PS drivers Windows only Universal Print Drivers PCL 5 emulation PCL XL emulation and PS emulation can be downloaded from our Web site You need to search for your printer model to view compatible drivers Reinstalling the printer software When you set up the printer using the installation software CD all the necessary softw
73. a group of four numbers separated by periods An example of an IP address is 123 123 123 123 What is TCP IP Networks are able to function when computers printers and other devices are able to send data to each other either through cables or wireless signals This transfer of data is made possible by sets of data transmission rules called protocols A protocol can be thought of as a language that has rules so that participants can effectively communicate with each other Different types of networks use different protocols but Transmission Control Protocol Internet Protocol TCP IP is the most popular TCP IP is used to send data over the Internet as well as over most corporate and home networks Every device on a network that uses TCP IP must have an IP address IP addresses are essentially unique computer names in a numeric format used to transfer data around a network IP addresses allow TCP IP to confirm requests for and receipt of data by various devices on the network How dol locate IP addresses For Windows users 1 Click Un or click Start and then click Run 2 In the Start Search or Run dialog type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 For Macintosh users 1 From the Apple menu navigate to About This Mac More Info 2 From the Contents pane choose Network 3 If you are connected over a wir
74. aaa cedula Sotto nsa EEEN 134 Cle amine the scanner elas Snero Qus etude ror sealed pak isa re ep te edu pru uode Dwspec timi r ave ot oque A EUM o dedu 135 Moving the printer toanother IoCatiolis ss eii Ee a aee EE b beue ton Mau DEDI dien PUES etu pL OSEE PER 135 Troubleshooting TENDO EE n ERES ET Before vou troublesnOOE aiscati ind A MR DM DEI I M DP MP MN TEE 137 If Troubleshooting does not solve your PLODIOM cccccecccssccesscceececescceeecceeceeneceeecesseeeeseceeeeegnesseeees 137 SELUD TPOUDIESMOOUINE ET N ee 137 Understanding printer messdB6S s iie etas rea eile i x e rco E Ca Ua aee E Rd reo teu a De lis E NE et ad 142 clearing Dapper aN S seal diei teda is ut te nee UE C e eee nS 148 Pint trolbleshOOLiB seni supa os pire Evi SERE D uot S a uec SR uber ReSur rin iesE TP eA PESE 151 Copy andscamtroublesmoOLlnB noudusdesdi o od btedsxer te Sup kEe a ban EGO a vedive el tibt ra Petr tri eta tiated 153 E mail troubleshoOoLtlDB usen uto an OR FCD veto ei pte ne ee a A QC despair paecd tu ed Ge i vtt ted 155 Fax TrOUDIE SOO UID ttc 156 Memory card TFOUDIESHOOU NE oss ivehe qi buie ttu eni sec SER arc ne Nu Eor between udi E tvd tud ud 161 Network troubleshoOLlDBgd susc esit oes E XO Serv ot evotr etude Pelr ce dd utu veo T tence ves etui Ru tre eode T A st ted 162 Embedded Web Server does hot ODBD x9 ie HE e inetd eines hee ca etd de eee 174 Contacting customer SUDDOFE soot eid mv i so ES RE OE a A a
75. ack are working 1 Plug an analog telephone into the wall jack 2 Listen for a dial tone through the telephone handset If you hear a dial tone then the telephone line and the wall jack are working If you do not hear a dial tone plug the analog telephone into a second wall jack and then listen for a dial tone If you hear a dial tone then the telephone line is working but the first wall jack is not working Make sure the printer is connected properly to the telephone line 1 While the printer is connected to a telephone line through the port on the back of the printer plug an analog telephone into the Tz port of the printer 2 Listen for a dial tone If you hear a dial tone then the telephone line is working and properly connected to the printer If you do not hear a dial tone through both the wall jack and the printer then see the Fax troubleshooting checklist on page 156 How do adjust the speaker volume on the printer Listen to the dial tone to check if the telephone line is working and to check if the cables and devices are connected properly in your telephone network If you set the printer to receive faxes manually then make sure that you set the ringer volume loud enough for you to hear it Adjusting the dialing volume 1 From the printer control panel navigate to gt Setup gt fg gt Fax Setup gt Jd gt Dialing and Sending gt fg gt Speaker Volume gt 2 Press the up or down arrow buttons
76. ame then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an AirPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences Network AirPort Or System Preferences Network Wi Fi The SSID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications Internet Connect AirPort The SSID of the network that the computer is connected to is displayed in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and then continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences Network AirPort Or System Preferences Network Wi Fi b Click Advanced or Configure Troubleshooting 169 C Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 In the Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key or WPA WPA2 preshared key passphrase if shown Notes e Make sure you copy the network information down exactly including any capital letters
77. an ADF then load original documents or photos on the scanner glass Tips for copying e Make sure the exit bin is fully extended and the bin extender is flipped out Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document Toeasily retrieve a document after copying or scanning lift the ADF input tray e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be copied is in place with the settings you want press lt gt to start copying Making copies 1 Load paper 2 Load an original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt f gt Copies 4 Press the left or right arrow button to select the number of copies Copying 59 5 From the Copy menu screen press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scro
78. ange your printer and access point so that the signal is not blocked by such objects REMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network resulting to printing issues that seem to come and go Turn off potential sources of interference where possible Avoid using microwave ovens cordless phones but not cellular phones baby monitors almost any kitchen appliance wireless surveillance equipment or any appliance containing a motor when printing over your wireless network e f another wireless network is operating in the vicinity then change the wireless channel on the access point Do not place your access point on a printer or other electronic device Such devices can also interfere with the wireless signal ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION Even when the wireless signal is able to pass through an object it is slightly weakened If it passes through too many objects then it can be significantly weakened All objects absorb part of the wireless signal when it passes through them and certain types of objects absorb enough to cause communications problems Place your access point as high in the room as possible to avoid signal absorption Networking 125 How can I make sure my computer and printer are connected to the same wireless network If the printer is not on the same wireless network as the computer then you will not be able to print
79. anning copying or faxing you can lift the right end of the input tray to retrieve the original documents easily 3 PictBridge and USB port Connect a PictBridge enabled digital camera or a flash drive to the printer Card reader light Check the card reader status The light comes on when a memory card is inserted and blinks when a memory card is being accessed Memory card slot Insert a memory card Ink cartridge access door Install remove or replace ink cartridges Paper tray Tray 1 Load paper Second papertray Tray 2 Load additional paper Note This option is You can load the same type of paper as in Tray 1 You can also load a different type of available only in select paper and change the default paper settings so the printer uses paper from Tray 2 for printer models certain types of print jobs Exit bin Hold paper as it exits Note For the printer to be ready for any print job make sure to fully extend the exit bin and to flip out the bin extender Bin extender Catch the paper as it exits Note For the printer to be ready for any print job make sure to fully extend the exit bin and to flip out the bin extender Printer control panel Operate the printer Use the m To 12 Customer support Identify the model number of the printer the customer support hot line and the ink label cartridge information Scan copy or fax photos and documents Power supply with port Connect the printer to the power cord
80. aper 142 Change Paper Source to Size Paper 142 changing default printing mode 54 changing page order 42 changing print order 42 changing Sleep timeout 18 changing wireless settings after installation Macintosh 107 changing wireless settings after installation Windows 107 checking ink levels 133 checking an unresponsive printer 137 checking the dial tone 96 checklist before you troubleshoot 137 fax troubleshooting 156 memory card troubleshooting 162 choosing a splitter faxing 94 cleaning exterior of the printer 134 Index cleaning printhead nozzles 134 Close Printer 142 Club Internet 106 coated paper loading 32 collating copies 60 color scanning 71 Communication not available message 169 computer slows down when printing 153 configuring fax settings 87 88 IP address 107 configuring e mail settings 72 configuring security settings 109 configuring Wi Fi Protected Setup PBC Push Button Configuration method 109 PIN Personal Identification Number method 109 confirmation page fax 98 connection configurations 126 conserving energy 18 conserving energy ink and paper 7 conserving paper 18 contact list setting up 89 90 contact list e mail creating 73 setting up 73 contacting customer support 175 Continue button unavailable 163 copier or scanner does not respond 154 Copies making 58 copy and scan troubleshooting cannot scan to computer over a network 155 copier or scanner does not respond 154 partia
81. are was installed If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when you send a print job then try uninstalling and reinstalling the printer Uninstalling the printer software For Windows users 1 Click che or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Click the uninstaller 4 Follow the instructions on the computer screen 5 Once the uninstall process is complete restart your computer For Macintosh users 1 Close all open applications 2 From the Finder navigate to Applications select your printer folder 3 Double click Uninstaller 4 Follow the instructions on the computer screen Installing the printer software Note If you installed the printer software on this computer before but need to reinstall the software then uninstall the current software first For Windows users 1 Close all open software programs 2 Insert the installation software CD If the installation dialog screen does not appear after a minute then launch the CD manually a Click cu or click Start and then click Run b Inthe Start Search or Run box type D setup exe where Dis the letter of your CD or DVD drive C Press Enter or click OK Using the printer software 28 3 Click Install and then follow the instructions on the computer screen For Macintosh users Note To take advantage of the fu
82. ario 4 Computer connected wirelessly to a printer without Internet access A computer is directly connected to a printer without going through a wireless router e This configuration is referred to as an ad hoc network e The network has no connection to the Internet Note Most computers can connect to only one wireless network at a time If you access the Internet over a wireless connection you will lose Internet access if you are connected to an ad hoc network What is a USB cable A Universal Serial Bus USB cable is primarily used to connect a USB device to a host Common hosts include computers and video game consoles Through the USB port and cable itis possible to connect computer peripherals such as mouse devices keyboards digital cameras printers personal media players flash drives and external hard drives For many of those devices USB has become the standard connection method Why do I need a USB cable When setting up the printer on your wireless network the printer will need to temporarily connect to a computer using the USB cable This temporary connection may be used to set up the wireless settings of the printer Note A USB cable is not necessary when connecting to a wireless network through Wi Fi Protected Setup WPS How do I attach the USB cable The USB cable attaches to a USB port on the computer and to the square connector on the back of the printer This connection allows you to configure the printer
83. ark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state Index Index Numerics 2 sided fax setting 87 802 1X authentication 110 A ad hoc network 122 ad hoc wireless network adding a printer 108 adding network folder shortcut 65 additional computers installing wireless printer 105 Additional Solutions customize printer settings using 131 Address Book setting up 89 90 Address Book Setup customize printer settings using 131 Address Book fax setting 87 ADF input tray location 11 ADF press plate cleaning 135 ADF scanner glass cleaning 135 adjusting scan color 71 adjusting dialing and ringer volume 96 adjusting speaker volume 96 advanced wireless setup 103 AliceBox 106 aligning the printhead 133 Alignment Problem 142 answ
84. avigate to gt Setup gt ig gt Device Setup gt I gt Date Time gt 2 Enter the date and then press EJ 3 Enter the time and then press Configuring the fax settings You can configure the fax settings through the printer control panel or the computer through the Printer Setup Utility If you configure the fax settings through the printer control panel then the Printer Setup Utility imports those settings The changes appear the next time you launch the Printer Setup Utility The printer also saves the settings that you select in the utility unless you set the printer to block changes made from the computer Configuring fax settings using the printer control panel 1 From the printer control panel navigate to gt Setup gt Bj gt Fax Setup gt 2 Configure the fax settings using the selections in the menu From here You can Address Book Set up view or print the Address Book Fax Reports e Print activity logs Activity logs let you view the sent and received fax history of your printer e Print confirmation pages or transmission reports These reports let you know if the faxes that you send are sent successfully Faxing 88 From here Ringing and Answering Set the printer to receive faxes automatically or manually Turn Auto Answer to On or Off e Adjust the ringing volume e Setthe number ofrings Thisisimportantif you choose toreceive faxes automatically Auto Answer On e Set the distinctive ri
85. c ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC 1999 5 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagneti
86. c compatibility safety of electrical equipment designed for use Notices 186 within certain voltage limits and on radio equipment and telecommunications terminal equipment and on the ecodesign of energy related products Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product may be used in the countries indicated in the table below Spolecnost Lexmark International Inc timto prohlasuje ze vyrobek tento vyrobek je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet 2 YMMOPQOONETAI lIPO2 TI OYZIOAEI2 ATIAITHZEI2 KAI TIZ AOITIEZ 2XETIKE2 AIATA
87. can Error 147 Unsupported Cartridge 144 updating printer software 26 USB 126 cable 121 Macintosh 114 USB cable 121 definition 121 USB connection with network connection 126 USB Device Not Supported 147 USB Hub Not Supported 147 USB port location 12 user information fax setting 87 V Virtual Private Network 165 voice mail setting up 76 voice mail fax settings 97 Voice over Internet Protocol VoIP fax setup 80 VoIP adapter 80 volume adjusting ringer and dial tone 96 speaker 96 VPN lost connection to printer 165 printing locally 165 W Web Links accessing 25 Web site finding 8 WEP 101 109 WEP key key index 129 Index locating 117 WEP transmit key 109 Windows installing printer on wireless network 104 Windows software Abbyy Sprint OCR 23 Phone Book 23 Printer Home 23 Printer Setup Utility 23 Printing Preferences 23 Product Update 23 Status Messenger 23 Status Monitor Center 23 Tools for Office 23 Wireless Setup Utility 23 wired Ethernet networking for Macintosh 111 wired Ethernet networking for Windows 111 wireless 126 Macintosh 114 network indicator light 105 wireless network adding a printer to existing ad hoc network 108 advanced setup 103 common home configurations 119 information you will need for setting up wireless printing 102 installing printer on Macintosh 104 installing printer on Windows 104 interference 124 resolving communication problems 171 security 101 securi
88. can choose to print each copy as a set collated or to print the copies as groups of pages not collated Collated Not collated Sar n HR 241 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt S3 gt Copies Copying 61 4 Pressthe left or right arrow button to select the number of copies 5 Press the up or down arrow button until Collate appears 6 Press the left or right arrow button to scroll to On and then press lt gt Placing separator sheets between copies A separator sheet is a sheet of paper placed between pages copies or jobs based on the setting selected This feature is useful when printing transparencies 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt fd gt Separator Sheets Note Collate must be set to On for the separator sheets to be placed between copies If Collate is set to Off then the separator sheets are added at the end of the print job 4 Press the left or right arrow button to select a separator sheet setting and then press lt gt Copying multiple pages on one sheet You can copy multiple pages on one sheet by printing smaller images of each page For example you can condense a 20 page document into five pages if you use this setting to print four page images pe
89. ch memory from your computer CHECK YOUR COMPUTER PERFORMANCE You may need to change how your computer manages resources and processes For more information on improving computer performance see the documentation that came with your operating system Copy and scan troubleshooting e Copier or scanner does not respond on page 154 e Scanner unit does not close on page 154 e Poor copy or scanned image quality on page 154 e Partial copies or scans of documents or photos on page 154 e Scan was not successful on page 155 e Scanning takes too long or freezes the computer on page 155 e Cannot scan to a computer over a network on page 155 Troubleshooting Copier or scanner does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit 2 Remove any obstruction keeping the scanner unit open 3 Lower the scanner unit Poor copy or scanned image quality If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY REVIEW THE TIPS FOR COPYING SCANNING AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE 154 IVIAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND I
90. ck 4 or click Start and then click Run 2 Inthe Start Search or Run box type devmgmt msc 3 Press Enter or click OK The Device Manager opens 4 Click the plus sign beside Universal Serial Bus controllers If USB Host Controller and USB Root Hub are listed then the USB port is enabled For more information see the computer documentation Troubleshooting 142 REMOVE AND REINSTALL THE PRINTER SOFTWARE Understanding printer messages Alignment Problem Try one or more of the following e Load plain unmarked paper and then realign the printhead Note The printer will read any markings on used paper which could cause the alignment error message to reappear e Press fi to retry or press 69 to clear the message Cannot Collate Job Try one or more of the following e Press Q to continue printing the pages that were saved in the printer memory and then collate the remainder of the print job e Press X to cancel the current print job Change Paper Source to Size Paper Try one or more of the following Press d to continue printing after loading the correct paper size and paper type in the default paper tray Press X to cancel the current job Change Paper Source to Size Type Paper Try one or more of the following Press fig to continue printing after loading the correct paper size and paper type in the default paper tray Press X to cancel the current job Close Printer
91. computer You may have connected to a defective port REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges For more information see Replacing ink cartridges on page 14 The cartridges should click firmly into their matching color slots 2 Load plain unmarked paper 3 From the printer control panel navigate to gt Setup gt ig gt Maintenance gt ig gt Deep Clean Printhead gt 4 Press the up or down arrow button to scroll to a cleaning option and then press Wait until the printer is ready 5 From the printer control panel navigate to gt Setup gt fd gt Maintenance gt d gt Align Printer gt An alignment page prints Note Do not remove the alignment page until printing is finished Printer is busy or does not respond If the Before you troubleshoot checklist does not solve the problem then try one or more of the following IVIAKE SURE THE PRINTER IS NOT IN SLEEP MODE If the power light is blinking on and off slowly then the printer is in Sleep mode Press l to wake up the printer If the printer will not come out of Sleep mode then reset the power 1 Unplug the power cord from the wall outlet and then wait 10 seconds 2 Insert the power cord into the wall outlet and then turn on the printer If this
92. configuring a printer on an Ethernet network 4 Select the Network printer See Selecting a printer on page 113 Note You will need a USB cable to complete the configuration Selecting a printer 1 Open the printers folder a Click che or Start b Inthe Start Search or Run box type control printers C Press Enter or click OK 2 Right click the printer you want to use Network or USB 3 Select Set as Default Printer from the menu 4 Close the Printers or Printers and Faxes window Networking 114 Switching between USB Ethernet and wireless connections Macintosh only You can change the way you access your printer depending on your needs The following procedures assume that you have configured your printer for one type of connection and that the drivers are installed on the computer See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Note The printer supports one active local connection USB and one active network connection Ethernet or wireless at a time It is not possible to connect to both Ethernet and wireless at the same time Using the printer wirelessly Select the connection type that describes how you currently access your printer If the printer is currently set up locally using USB connection 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click
93. correct prefix and then press Ei Cannot receive faxes If the Fax troubleshooting checklist does not solve the problem then try one or more of the following IVIAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line with other devices If the printer is sharing the telephone line with an answering machine then make sure that the following are set e Auto Answer is On e The printer picks up on a greater number of rings than the answering machine The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service Ifthe printer is sharing the telephone line with a telephone subscribed to voice mail then make sure that the following are set e Auto Answer is Off if you have only one number on the telephone line The printer picks up on the correct distinctive ring if you subscribe to a distinctive ring service IVIAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT The printer is an analog device If you are using a PBX system then make sure that the printer is connected to an analog port on the PBX You may need a digital line converter that converts digital signals into analog signals Troubleshooting 159 IVIAKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax If the printer runs out of ink
94. ct a color or black and white fax 5 Press lt gt to start the fax job Warning Potential Damage Do not touch the cables or the and ports while actively sending a fax Tip You can send a broadcast fax to up to 30 recipients Sending faxes using the computer For Windows users 1 With a document open click File Print 2 Make sure to select the fax version of your printer and then click Properties Preferences Options or Setup 3 Click the Fax tab and then make sure Enable Fax is selected 4 Enter the recipient fax number or numbers in the Fax number s field You can enter fax numbers manually or by using the Phone Book feature Ul If necessary enter a prefix in the Dialing Prefix dialog 6 Select the appropriate paper size and page orientation 7 Select Include Cover Page with Fax and enter the appropriate information if you want to include a cover page with the fax 8 Click OK For Macintosh users 1 With a document open choose File Print 2 From the Printer pop up menu select the fax version of your printer Note In order to see the fax options on the Print dialog you must use the fax driver for your printer If the fax version of the printer is not on the list then choose Add a printer and then choose the fax version of the printer 3 Enter the name and number of the recipient 4 Click Fax Receiving faxes Tips for receiving faxes When receiving faxes e Make sure that the pri
95. d a network connection at the same time Yes the printer supports a simultaneous USB and network connection The printer can be configured in the following ways Locally attached connected to a computer using a USB cable e Wireless network e Ethernet network Wireless network and locally attached simultaneously e Ethernet network and locally attached simultaneously What is a MAC address A Media Access Control MAC address is a 48 bit identifier associated with the hardware of network equipment The MAC address may also be called the physical address because it is connected to the hardware of a device instead of its software The MAC address is displayed as a hexadecimal number in this format 01 23 45 67 89 AB Networking 127 While it is possible to change the MAC address of a network device it is not common practice to do so For this reason MAC addresses are considered permanent IP addresses are easily changed so MAC addresses are a more reliable method of identifying a specific device on a network Routers with security capabilities may allow filtering of MAC addresses on networks This allows a managed list of devices to access the network identified by their MAC addresses as well as prevent access from unwanted devices If your network uses MAC address filtering then be sure to add the MAC address of the printer to the list of allowed devices How do I find the MAC address Network devices have a unique hardware ide
96. d to your computer and is working e The ad hoc wireless network that the printer will connect to is available For more information on creating an ad hoc wireless network see the documentation that came with your operating system Notes e The recommended way to set up your wireless network is to use an access point This network setup is called infrastructure network e f your computer has My WiFi or Wi Fi Direct then you can create direct connections to your wireless printer For more information see the documentation that came with your computer e The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will remove it from any other wireless network either ad hoc or infrastructure for which it is configured For Windows users 1 Click cue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Printer Home Settings Wireless setup utility 4 Follow the instructions on the computer screen Note Windows Vista computers may need to be reconnected to the ad hoc network after restarting For Macintosh users 1 From the Applications folder in the Finder or from the Finder desktop double click the printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Networking 109 Configuring Wi Fi Protected Setup manually
97. dd Printing 54 Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job If you have to manually select your printer then it is not the default printer To set the default printer For Windows users 1 Click Un or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Set as Default Printer For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax 2 Select the printer from the Default Printer pop up menu or select the printer and click Make Default Changing the default printing mode To conserve ink you can change the default printing mode for all print jobs to Draft or Quick Print It uses less ink and is recommended for printing text only documents If you need to change to a different print mode to print photos or other high quality documents then you can select a different mode from the Print dialog before sending the print job For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Quality tab select a print quality OK For Macintosh users 1 With a document open choose File gt Print 2 From the printer pop up menu choose your printer 3 From the print options pop up menu cho
98. document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK 2 3 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the print options pop up menu choose Quality amp Media 7 From the Paper Type pop up menu choose the type of paper to use Setting the page dry time Using the control panel 1 From the printer control panel navigate to gt Setup gt gt Print Mode Setup gt gt Page Dry Time gt 2 Press the up or down arrow button to scroll to the dry time setting you want and then press Ei Note The dry time varies depending on the print quality selected for the print job Select Extended to extend the dry time for your prints Using the printer software For Windows users 1 Click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt select a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely select Extended 4 Click OK Loading paper and original documents 39 For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax select your printer 2 Navigate to Open Print Queue gt Printer Setup gt Driver tab or Printer Setup gt Installable Options 3 From the Two Sided Printing Dry Time pop
99. e ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document Toeasily retrieve a document after copying or scanning lift the ADF input tray e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be e mailed is in place with the settings you want press lt gt to start scanning E mailing Canceling an e mail Do one or more of the following e From the printer control panel press 69 and then press Ri e f you are sending the e mail using the printer software then cancel the e mail from the software dialog 75 Faxing 76 Faxing IN CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network An CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up thi
100. e any printer software dialogs Click OK or Print For Macintosh users 1 Qo on OQ Ui A W N With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File Print From the Printer pop up menu choose your printer From the print options pop up menu choose Layout From the Pages per Sheet pop up menu choose the number of page images to print on each page Adjust other settings as needed Click Print 43 Printing 44 Printing documents from a memory card or flash drive Notes e The printer reads only one memory device at a time e Make sure the memory device contains document files that are supported by the printer 1 Insert a memory card or flash drive When the printer detects the memory device Memory Card DetectedorStorage Device Detected appears on the display If document files are stored on the memory device then the printer automatically switches to File Print mode If document files and image files are stored on the memory device then press the left or right arrow button to scroll to Documents and then press Ri Press the up or down arrow button to scroll to the document and then press fg to select the document for printing From the Print Options menu screen use the arrow buttons to select your printing options and then press f if necessary Note You may select the number of copie
101. e book 6 Select the contact that you want to add and then click Add to or change list to import the contact Note To add contacts you need to import contacts from the phone books on your computer that are supported by the fax software In addition to the software Address Book you may also have phone books of the mail clients installed on your computer such as Microsoft Outlook 7 Click OK For Macintosh users 1 From the Finder navigate to Applications select your printer folder 2 Double click Printer Settings 3 Click the Contacts tab e To add contacts click the Individuals tab e To add fax groups click the Groups tab 4 Click to open the Address Book Note To add contacts you need to import contacts from the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it 5 From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or 2 to view the help information for the fax software Faxing 91 Sending faxes Scanner glass 92 Use the scanner glass for single pages small items such Use the ADF for multiple page documents as postcards or photos transparencies photo paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you purchased a printer without an ADF then load orig
102. e than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another Using this product in Switzerland This product requires a Swiss billing tone filter Lexmark part number 14B5109 or 80D1877 to be installed on any line which receives metering pulses in Switzerland The filter must be used as metering pulses are present on all analog telephone lines in Switzerland Utilisation de ce produit en Suisse Cet appareil n cessite l utilisation d un filtre de tonalit de facturation suisse n9 de r f rence Lexmark 14B5109 ou 80D1877 devant tre install sur toute ligne recevant des impulsions de comptage en Suisse Ce filtre doit tre utilis pour toute installation car ces impulsions existent sur toutes les lignes t l phoniques suisses Verwendung dieses Produkts in der Schweiz F r dieses Produkt muss ein schweizerischer Billing Tone Filter zur Z hlzeichen bertragung Lexmark Teilenummer 14B5109 oder 80D1877 f r jede Leitung installiert werden ber die in der Schweiz Zeitsteuertakte bertragen werden Die Verwendung des Filters ist obligat
103. ean Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Battery notice This product contains Perchlorate material Special handling may apply For more information go to http www dtsc ca gov hazardouswaste perchlorate Static sensitivity notice This symbol identifies static sensitive parts Do not touch in the areas near these symbols without first touching the metal frame of the printer ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark Temperature information Ambient temperature 15 C to 32 C 60 F to 90 F Shipping and storage temperature 40 C to 60 C 40 F to 140 F 1 C to 60 C 34 F to 140 F Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Notices 180 The product is generating hard copy output from electronic inputs Copy The product is generating hard copy output from hard copy original 36W documents The product is scanning hard copy documents Sleep Mode The product is in a high level energy saving mode The product is plugged into a wall ou
104. ection Ethernet or wireless at a time It is not possible to connect the printer to both Ethernet and wireless networks at the same time Using the printer wirelessly Select the connection type that describes how you currently access your printer If the printer is currently set up locally using USB connection 1 Click cue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Printer Home Settings Wireless setup utility 4 Follow the instructions on the computer screen Note There is no need to remove the USB cable connecting the printer to the computer during wireless configuration If the printer is currently set up for Ethernet 1 Unplug the Ethernet cable from the printer 2 Place the printer close to the computer you want to use to configure the printer for wireless access Note You will need to connect the printer to the computer with a USB cable Make sure the printer is close enough to the computer for your USB cable to reach both 3 Click hu or Start 4 Click All Programs or Programs and then select the printer program folder from the list 5 Select your printer and then navigate to Printer Home Settings Wireless setup utility 6 Follow the instructions on the computer screen Using the printer locally USB Select the connection type that describes how you currently access your printer If the printer
105. efore loading If the transparencies have a removable strip then each strip faces down The paper guides rest against the left right and bottom edges of the transparencies Note Transparencies require more drying time Remove each transparency as it exits and allow it to dry to avoid ink smudging 10 iron on transfers e You follow the loading instructions that came with the iron on transfers e The transfers are loaded with the printable side facedown The paper guides rest against the edges of the transfers Note For best results load transfers one at a time 25 index cards photo papers or postcards The thickness does not exceed 0 025 inches 0 635 mm Photo paper is loaded with the printable side facedown You load the photo paper in the center of the tray The paper guides rest against the left right and bottom edges of the paper Note For best results allow photos to dry at least 24 hours before stacking displaying or storing Loading paper and original documents 34 Saving paper settings You can adjust the settings for your print and copy jobs to match the paper size and type you have loaded in the printer 1 From the printer control panel press 2 Adjustthe settings as needed e f you want to set the paper size then navigate to Setup gt f gt Paper Setup W gt Paper Size d select the default paper size gt e f you want to set the paper type then navigate to Setup gt gt Paper Set
106. eless network then choose AirPort from the Active Services list Networking 129 Locating the printer IP address e From the printer print a network setup page In the TCP IP section look for Address View the printer settings From the printer control panel navigate to gt Setup gt Jd gt Network Setup gt ig gt Wireless 802 11 b g n gt Q gt Network Connection Setup gt Jd gt TCP IP gt 9 gt IP Address gt or gt Setup gt fg gt Network Setup gt 9d gt Ethernet 10 100 gt fag gt Network Connection Setup gt fg gt TCP IP gt Z3 gt IP Address gt How are IP addresses assigned An IP address may be assigned automatically by the network using DHCP Once the printer is set up on a computer the computer sends all print jobs across the network to the printer using this address If the IP address is not automatically assigned you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list What is a key index Anaccess point wireless router can be configured with as many as four WEP keys Only one key is used on the network at a time however The keys are numbered and the number of a key is referred to as its key index All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the access point Select the same key index on your printer as y
107. ephone into the wall jack DSL filter VoIP device or cable modem where you connected the printer Make sure you plug the telephone into the same port If you do not hear a dial tone then contact your line provider 2 While the printer is connected to the telephone line check for a dial tone by plugging an analog telephone into the port of the printer If you do not hear a dial tone then use the checklist below Listen for a dial tone after checking each item If you hear a dial tone but still have problems sending and receiving faxes then see the other topics in this section Connection checklist e Make sure that the printer and other devices on the line if applicable are set up and configured correctly according to your setup scenario e Make sure that the cables are connected to the correct ports e Make sure that the cables are securely plugged in Check the cable connections for the following hardware if applicable Troubleshooting 157 Power supply Cable modem Splitter Telephone VoIP adapter DSL filter RJ 11 adapter e f the printer is connected to a Digital Subscriber Line then make sure you are using a DSL filter for the printer e fthe printer is connected to a VoIP adapter or cable modem then make sure that the printer is plugged into the first phone port f you are using a splitter then make sure that you are using a phone splitter Do not use a line splitter Cannot send faxes If the Fax troublesh
108. er legal statement and executive size paper If you need to make two sided copies using other paper sizes then see the instructions for making a two sided copy manually Note You cannot make two sided copies on envelopes card stock or photo paper 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt fd gt 2 Sided Copies 4 Press the left or right arrow button to select a two sided copying option e f you are copying a one sided document then press the arrow buttons to scroll to l sided to 2 sided e f you are copying a two sided document and using the scanner glass then press the arrow buttons to scroll to 2 sided to 2 sided e f you want to specify the page orientation and layout of the original document and the copy then press the arrow buttons to scroll to Advanced Press d every time you make a selection and then press until you reach the Copy menu Notes e For long edged binding pages are bound along the long edge of the page left edge for portrait orientation and top edge for landscape orientation For short edged binding pages are bound along the short edge of the page top edge for portrait orientation and left edge for landscape orientation 5 Press lt gt and then follow the instructions on the printer display Making a duplex two sided copy manually 1 Load paper 2 Load the or
109. er 132 Device Management Allow the Embedded Web Server to collect data from the printer 3 Click Submit to save or click Reset Form to discard the new settings Maintaining the printer 133 Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform your printer performs automatic maintenance cycles if it is plugged into a properly grounded working electrical outlet It will briefly come out of Sleep mode or will temporarily turn on if it is turned off Checking ink levels Using the printer control panel From the printer control panel navigate to gt Setup gt fl Maintenance gt f gt Check Ink Levels gt Using the printer software For Windows users 1 Click ch or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Maintenance tab Supplies Status For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax select your printer 2 Click Options amp Supplies or Print Queue 3 Click Supply Levels Aligning the printhead If the characters or lines on your printed image appear jagged or wavy then you may need to align the printhead 1 Load plain paper 2 From the printer control panel navigate to gt Setup gt Jd Maintenance gt jd gt Align Printer gt An alignment page prints Note Do not remove the alig
110. er glass Note If you have sheets loaded on the ADF and photos loaded on the scanner glass then the sheets on the ADF will be scanned Make sure to clear the ADF if you want to scan the photos on the scanner glass 2 From the printer control panel navigate to gt Scan gt ig gt select a scan destination If necessary follow the instructions on the printer display Note If you have selected a computer as the scan destination then make sure that the scan software is installed on the destination computer 3 From the Scan Options menu press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to select an appropriate setting If necessary press fig each time you make a selection Set File Type to Photo Q Set Quality to 150 dpi or more Set Content Type to Photo a o o Set Content Source to the option that best describes your original photo e For example if you are scanning a glossy photo printed on your inkjet printer then select Inkjet Glossy e f you are scanning a glossy photo purchased from a photo print service then select Retail Photo 4 Press Scanning documents for editing An Optical Character Recognition OCR application allows you to edit an original text document that has been scanned In order for this to work you must have an OCR application stored on a local or network computer and you must be able to select it from the list o
111. ering machine best settings for fax 97 setting up 76 appliances wireless network 124 assigning IP address 129 authentication 802 1X 110 Auto Answer when to turn on 95 Automatic Document Feeder ADF clearing a paper jam in 149 loading documents 35 location 10 paper capacity 35 supported paper sizes 35 automatic fax conversion setting 87 B background removing 62 backing material cleaning 135 bidirectional communication enabling 169 bin extender location 11 black and white scanning 71 blocking faxes 99 broadcast fax sending immediately 91 buttons printer control panel Address Book 17 arrow buttons 16 Back 16 Black 17 Cancel 17 Color 17 Dial Tone 17 Home 16 keypad 16 Pause 17 Power 16 Redial 17 Select 16 Start 17 C cable installation 121 USB 121 Caller ID 86 Caller ID pattern fax setting 87 camera connecting 49 canceling copy job 63 190 e mail 75 print job 56 scan job 71 Cannot Collate Job 142 cannot delete documents from print queue 141 cannot open Embedded Web Server 174 cannot print over wireless network 166 cannot print through USB 141 cannot print to network printer 174 cannot receive faxes 158 cannot run fax software 159 cannot scan to computer over a network 155 cannot send e mail 155 cannot send faxes 157 card reader light location 11 cartridges ink ordering 13 using genuine Lexmark 13 certificate requests 110 Change Paper Source to Size Type P
112. etup on the computer To check if the computer is currently connected to a VPN open your VPN Client software and then check your VPN connections If you do not have a VPN Client software installed then checkthe connections manually using the Windows VPN Client If you would like to have the ability to connect to your local network and to a VPN at the same time then request the system support person for the VPN to allow split tunneling Be aware that some organizations will not allow split tunneling due to security or technical concerns If you want to connect only to a VPN then the documents you want to print will not be printed until you have ended the VPN session If you want to continue printing while connected to a VPN then connect the printer to the computer using a USB cable For more information see the User s Guide Wireless troubleshooting e Resetting the wireless settings to factory defaults on page 165 e Cannot print over wireless network on page 166 e Wireless print server not installed on page 169 e Communication not available message appears when printing wirelessly on page 169 e Resolving intermittent wireless communications issues on page 171 Resetting the wireless settings to factory defaults 1 From the printer control panel navigate to gt Setup gt ig gt Restore Factory Defaults gt 2 Press the up or down arrow button to scroll to Restore Network Settings and then press Troubleshooti
113. etwork Software Error 147 streaks or lines on printed image 152 supported memory cards and file types 47 supported operating systems 23 supported printers 57 switching from Ethernet to USB using Windows 112 to wireless using Windows 112 switching from USB to Ethernet using Windows 112 to wireless using Mac OS X 114 to wireless using Windows 112 switching from wireless to Ethernet using Windows 112 to USB using Mac OS X 114 to USB using Windows 112 T TCP IP 128 Index telecommunication notices 181 182 183 184 tips for copying 58 e mailing 74 printing 40 receiving faxes 92 scanning 64 sending faxes 91 transmission report fax 98 transmit key WEP 109 transparencies loading 33 tray loading paper 29 trays linking 39 troubleshooting cannot open Embedded Web Server 174 checking an unresponsive printer 137 contacting customer support 137 175 Continue button is unavailable 163 fax checklist 156 solving basic printer problems 137 wireless network 162 troubleshooting copy scanner unit does not close 154 troubleshooting copy and scan cannot scan to computer over a network 155 copier or scanner does not respond 154 partial document or photo scans 154 poor scanned image quality 154 scan not successful 155 scanning takes too long or freezes the computer 155 troubleshooting e mail cannot send e mail 155 troubleshooting fax cannot receive faxes 158 cannot run fax software 159 cannot send faxes 157 err
114. f applications when you set up the scan When selecting settings for the scan select to scan to the local computer or network computer where the OCR is installed For Windows users 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 Click cue or Start 3 Click All Programs or Programs and then select the printer program folder from the list 4 Navigate to Printer Home select your printer Scan Document Scanning starts and the scan progress dialog appears 5 When the scan is finished save the document The file will be converted into a format that can be edited 6 Open the document in the appropriate application to edit it Scanning 69 For Macintosh users Load the original document faceup into the ADF or facedown on the scanner glass From the Applications folder in the Finder launch the application you want to use Notes Use any application that supports your printer and lets you work with the OCR software ABBYY FineReader e f the OCR software is missing then insert the installation software CD Reinstall the printer software using the custom install option so you can manually select all of the packages listed From the list of devices select your printer Note For information on finding the list of devices check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu Adjust the scan settings as needed
115. faxes Note This feature may not appear in the Embedded Web Server depending on your printer model View and customize settings for sending e mails or sending files to a File Transfer Protocol FTP address Note This feature may not appear in the Embedded Web Server depending on your printer model Print Settings View and customize print settings Paper Setup View and customize paper setup options Network Ports View and customize network settings E mail Alert Setup Scan to Network Folder Setup Manage Shortcuts Manage Profiles View and customize security settings for the printer and Embedded Web Server Note This feature may not appear in the Embedded Web Server depending on your printer model Set up the e mail server for the Embedded Web Server and then customize e mail alert settings Add or manage a folder destination when the Scan to Network application is used Notes e This feature may not appear in the Embedded Web Server depending on your printer model e To use this feature first make sure you are using the Hyper Text Transfer Protocol Secure HTTPS connection Add or manage shortcut settings for a printer task Note This feature may not appear in the Embedded Web Server depending on your printer model View the IP address of a profile or delete it Note This feature may not appear in the Embedded Web Server depending on your printer model Using the Embedded Web Serv
116. furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO Notices 189 WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexm
117. g 101 Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802 11b IEEE 802 11g or IEEE 802 11n wireless print server Your printer is compatible with IEEE 802 11 b g n routers that are Wi Fi certified Note If your printer has an IEEE 802 11g wireless print server and you are having issues with an n router then verify with your router manufacturer that the current mode setting is compatible with g devices as this setting varies depending on the router brand or model Supported network security options The printer supports three wireless security options WPA2 WPA WEP and no security WPA2 WPA WPA Wi Fi Protected Access and WPA2 Wi Fi Protected Access 2 offer stronger wireless network security than WEP WPA2 and WPA are similar types of security WPA2 uses a more complex encryption method and is more secure than WPA Both WPA2 and WPA use a series of characters called the WPA pre shared key or passphrase to protect wireless networks from unauthorized access WPA2 WPA passphrases must be e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e From 8 to 63 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive Every device on the wireless network must use the same WPA passphrase WPA security is an option only on infra
118. ge of the paper tray Overloading the tray can cause paper jams Loading paper and original documents 31 6 Insert the tray Note If you extended the tray to accommodate legal size paper then the tray sticks out from the front of the printer when inserted 7 Fully extend the exit bin and then flip out the bin extender to catch the paper as it exits Loading various paper types Note Different paper types and sizes should not be loaded together in the paper tray Load up to Make sure 300 sheets of plain paper e The paper is designed for use with inkjet printers The paper guides rest against the left right and bottom edges of the paper Loading paper and original documents 32 Load up to Make sure 100 sheets of coated paper e The paper is loaded with the glossy or printable side facedown If you are not sure which side is printable then see the instructions that came with the paper The paper guides rest against the left right and bottom edges of the 25 sheets of photo paper 25 sheets of glossy paper paper e You do not touch or scratch the glossy surface of the unprinted paper to prevent smudges or marks that may affect the quality of your prints Notes For best results allow photos to dry at least 24 hours before stacking displaying or storing For best results load more photo paper than needed but do not exceed the maximum number of sheets for your paper type 10 envelopes
119. h each other over a network they must be connected by cables and or have wireless network adapters built in or installed in them There are many different ways a network can be set up Four common examples appear below Note The printers in the following diagrams represent printers with internal print servers built into them so that they can communicate over a network Wireless network examples Scenario 1 Mixed wired and wireless connections on a network with Internet access All computers and printers connect to the network through a router with Ethernet and wireless capabilities e Some computers and printers connect wirelessly to the router others connect over a wired connection Networking 120 e The network is connected to the Internet through a DSL or cable modem Q CCCCCcecececccecccececcec ecce cec ccc ccc 00220202022000202000 00 0 0 0 0 00 00 oO h US z Scenario 2 Wireless network with Internet access All computers and printers connect to the network using a wireless access point or wireless router The wireless access point connects the network to the Internet through a DSL or cable modem Q A CCEC La Scenario 3 Wireless network with no Internet access e Computers and printers connect to the network using a wireless access point e The network has no connection to the Internet CCCCCCCCCCCCCCCCCCCC Networking 121 Scen
120. he Sleep feature puts the printer in a minimum power standby mode after the printer has been idle for a set amount of time the Sleep timeout Reduce the screen brightness Dim the printer display to lower the power consumption of your printer Share your printer Wireless network printers allow you to share a single printer among multiple computers thus conserving energy and other resources Conserving paper e Print more than one page image on one side of the paper The Pages per Sheet feature allows you to print multiple pages on one sheet You can print up to 16 page images on one side of a sheet of paper e Print on both sides of the paper Two sided printing duplexing lets you print on both sides of the paper manually or automatically depending on your printer model Preview print jobs before printing Use the preview features found in Toolbars the Print or Print Preview dialog or the printer display depending on your printer model Use recycled paper Reduce the margins of documents to be printed Scan and save To avoid printing multiple copies you can scan documents or photos and save them to a computer program application or flash drive for presentation depending on your printer model About your printer 8 Conserving ink Use Quick Print or Draft Mode These modes can be used to print documents using less ink than normal and are recommended for printing documents that are mostly text Use font
121. he feature or option with the product Notices 188 If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is no
122. he state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use Thisisto avoid damageto the equipment caused by local lightning strikes and other electrical surges The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other en
123. he wireless network is working properly Try accessing other computers on your wireless network If your network has Internet access try connecting to the Internet over a wireless connection e The printer driver is installed on the computer from which you are performing a task e The correct printer port is selected e The IP address gateway and network mask are correct for your network Print a network setup page from the printer to check the network settings All switches hubs and other connecting devices are turned on Ethernet Networking Make sure e The Ethernet cable and connectors are not damaged Check the connectors at both ends for any obvious damage If possible use a new cable The Ethernet cable is firmly plugged in to the printer and to the network hub or wall connection Troubleshooting 163 Wireless Networking Make sure The SSID is correct Print a network setup page from the printer to check the network settings Your wireless security settings are correct Log in to the access point and check the security settings If you are not sure if your security information is correct run the wireless setup again The printer and the computer are within the range of the wireless network The computer and printer are both connected to the same wireless network The printer is located away from obstacles or electronic devices that could interfere with the wireless signal Make sure the printer and wireless
124. ht find the information in the documentation they provided e See the documentation that came with your access point wireless router If your access point is using the default settings then you can find the information in the documentation View the security settings on the access point 1 Open a Web browser and then type the IP address of the access point in the address field Press Enter Networking 118 Notes To obtain the IP address of the access point see the documentation that came with it or contact your system support person f you are using a proxy server then temporarily disable it to load the Web page correctly 2 Enter the user name and password for the access point when prompted Note The WEP key or WPA WPA2 preshared key passphrase is not the same as the password for the access point The password lets you access the access point settings The WEP key or WPA WPA2 preshared key passphrase allows printers and computers to join your wireless network 3 Look for the WEP key or WPA WPA2 preshared key passphrase What is an SSID A Service Set Identifier SSID is the name that identifies a wireless network All devices on the network must know the SSID of the wireless network or they will not be able to communicate with each other Usually the wireless network broadcasts the SSID to allow wireless devices in the area to connect to it Sometimes the SSID is not broadcast for security reasons If the SSID of y
125. ibam Remi pbet eu siae oU Ute 76 Configuring THE Tax SetEIlgs sssiet veo EET OO ba ep m pe ba at a T oou DU dU odds iu 87 Creating Kelelqitz edili e c EN 89 endine TIKES setae Sh TTL T MT 91 RECEIVINE TIKOS ere ut Ee a E ee Are OI ge oe LS 92 Faxe FAQ m ere 94 pIz2n Perd ce PR Installing the printer ona wireless nebWOFK s pat tror sdpt or teste e N comm ace WP E Da o ERO LC 101 Advanced Wireless Setups essai mai odit estate exi vei tbi ir tva wees a Ro s Dre ear ao ea dud 108 Installing the printer on an Ethernet N twork cccceccsssccsssccseeceeceesceeseeeeecceseeeseceeeeseuceeeceseeeeeeeeeeees 110 Performing network management tAaSKS csccceecccsscccseecesceeeececsecceececeeseesuceeesecseececsseseeeceseueeeeeeeentes 112 NetWOrkiNe FAO NN mE UU T TER 117 Using the Embedded Web Server eee eere nenne ess LOO Accessing the Embedded Wep Serve siti ot vsd toL va du diet be vb bise AAA 130 Understanding the NOME DdEG sss ti inertes uber e braxia eR Seuekr tpi tele b outuieEo cr i Re Seele E ern doe ra 130 Customizing printer SettlllBS esduespore cua ooo van bg aeu y eda eu oua eae Gu to onse Gun ve xe DU Een o v aU RY Ero U E ORNNU UNO Pe rax FRT DE RUd 131 Maintaining the DEInter scouts deu eosa capa 32a uoa a a Sea sedes e cens sue D OO Maintaining Ihe cartridges ses datae dut uoti itat Morse ados labos ON m Docs Yas Cot eu oce E 133 Contents 5 Cleaning the exterior orthe DKINLS rinaire i
126. ides ncreased network security ncreased reliability e Faster performance Easier setup Finding the signal strength The signal strength tells you how strongly the computer or printer is receiving the wireless signal from the wireless network Poor signal quality could affect connectivity during configuration Checking computer connectivity 1 From your computer system tray click the wireless icon that corresponds to the software managing your wireless network adapter 2 Check the signal quality Checking printer connectivity e From the printer print a network setup page In the Wireless section look for Quality e View the signal strength from the printer control panel Navigate to gt Setup gt fig gt Network Setup gt Mig gt Wireless 802 11 b g n gt ig gt Network Connection Setup gt ig gt Wireless gt gt View Signal Quality gt To improve signal quality remove sources of interference or move wireless devices closer to the access point wireless router Networking 124 How can l improve wireless signal strength A common reason wireless printers fail to communicate over a network is poor wireless signal quality If the signal is too weak too distorted or blocked by an object it cannot carry information between the access point and the printer To determine if the printer is receiving a strong signal from the access point print a network setup page The Quality field indicates the relative
127. iginal document faceup into the ADF or facedown on the scanner glass Copying 63 3 From the printer control panel navigate to gt Copy gt f gt Copies 4 Press the left or right arrow button to select the number of copies 5 From the Copy menu screen press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scroll to the setting you want If necessary press ig to make a selection 6 Select the copy mode e Press to switch to color mode e Press to switch to black and white mode When you select color or black only printing the light that corresponds to your choice comes on 7 Press to print on one side of the paper 8 Load the next page of the document e f you are copying a one sided document then load the next page faceup into the ADF or facedown on the scanner glass e f you are copying a two sided document then flip the original document and then reload it faceup into the ADF or facedown on the scanner glass 9 Remove the paper from the exit bin and then reload the paper to print the other side of the document Make sure the paper is loaded with the printable side facedown 96 76 10 When prompted to confirm the paper settings press the left or right arrow button to scroll to Yes and then press m 11 Press lt gt Canceling copy jobs To cancel a copy job press 69 and then press W Scanning stops and the printer retur
128. inal documents or photos on the scanner glass Tips for sending faxes e Make sure the printer is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e Make sure the paper exit tray is fully extended and the tray extension is flipped out e Depending on your printer model use the ADF when scanning two sided duplex pages Toeasily retrieve a document after copying or scanning lift the ADF input tray e When using the ADF adjust the paper guide on the ADF to the width of the original document e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be faxed is in place with the settings you want press lt gt to send the fax Sending faxes using the printer control panel 1 From the printer control panel navigate to gt Fax 2 Enter a fax number or press Address Book to select a number from the Speed Dial or Group Dial list 3 If you want to send a fax to a single recipient then press RJ If you want to send a fax to a group of numbers broadcast fax then press the left or right arrow button to enter another number and then press J Repeat this step to add more numbers Faxing 92 4 Press the Color Black button to sele
129. information pertaining to products that contain telecommunication terminal equipment such as facsimile Notice to users of the US telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQHTXXXX If requested this number must be provided to your telephone company This equipment uses the RJ 11C Universal Service Order Code USOC jack A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See your setup documentation for more information The Ringer Equivalence Number REN is used to determine the number of devices that may be connected toa telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN fo
130. ing optional software 26 installing printer on wired network Macintosh 111 on wired network Windows 111 on wireless network Macintosh 104 on wireless network Windows 104 installing printer on wired network Macintosh 111 installing printer on wired network Windows 111 installing printer software 27 installing wireless printer additional computers 105 interference wireless network 124 Intervention Management customize printer settings using 131 IP address 128 configuring 107 IP address of computer finding 128 IP address of printer finding 128 IP address assigning 129 iron on transfers loading 33 J jams and misfeeds troubleshooting paper jam in the ADF 149 paper jam in the duplex unit 148 paper jam in the printer 148 paper or specialty media 150 junk faxes blocking 99 K key index 129 193 L labels loading 33 printing 45 language changing 138 LEAP 109 110 LexPrint 56 line filter 79 LINE port location 12 linking trays 39 LiveBox 106 Load Paper Source with Size Type Paper 145 Load Paper Source with Size Paper 145 loading documents into the Automatic Document Feeder ADF 35 documents on scanner glass 34 envelopes 44 paper tray 29 various paper types 31 locating SSID 118 WEP key 117 WPA WPA2 preshared key passphrase 117 IM MAC address 126 finding 127 MAC address filtering 126 Macintosh installing printer on wireless network 104 USB 114 wireless 114 Macintosh printer
131. into the card slot or a flash drive into the USB port Printing 48 Inserting a memory card Inserting a flash drive Notes Notes e Insert the card with the brand name label facing up e The flash drive uses the same port that is used Make sure any arrows on the card point toward the printer for a PictBridge camera cable An adapter may be necessary if your flash drive f necessary connect the memory card to the adapter that UM does not fit directly into the port came with it e Make sure that the memory card inserted is supported by the printer For more information see Supported memory cards and file types on page 47 e The card reader light comes on when a memory card is inserted and blinks when a memory card is being accessed Warning Potential Damage Do not touch any cables ports any network adapter any connector the memory device or the printer in the areas shown while actively printing reading or writing from the memory device A loss of data can occur Follow the instructions on the printer display or select from available options Notes e fthe printer does not recognize the memory device then remove and reinsert it e The printer reads only one memory device at a time Printing 49 Printing photos from a memory card or flash drive 1 2 Load photo paper Insert a memory card flash drive or digital camera set to mass storage mode If image files and document files are
132. ion report 98 fax activity report 98 fax blocking setting 87 fax error messages Digital Line Detected 160 Failed To Connect 161 Fax Mode Unsupported 160 Fax Modem Error 160 No Answer 161 No Caller ID 161 Phone Line Busy 161 Phone Line Error 161 Phone Line is connected to the incorrect jack on the back of the machine 160 Phone Line Not Connected 161 Remote Fax Error 160 Unrecoverable Fax Error 160 Unsupported Compression 160 Unsupported Resolution 160 fax footer setting 87 fax forwarding 99 fax header setting 87 fax header and footer setting 86 fax number 94 fax quality setting 97 fax resolution setting 97 fax sending speed setting 87 Fax Settings customize printer settings using 131 fax settings configuring 87 88 for answering machine 97 for voice mail 97 fax setup country or region specific 83 digital telephone service 81 DSL connection 79 standard telephone line connection 76 VoIP 80 Fax Setup Wizard 88 fax troubleshooting cannot receive faxes 158 cannot run fax software 159 cannot send faxes 157 192 error messages printer control panel 160 fax troubleshooting checklist 156 faxing Address Book 89 90 blocking 99 calling card using 98 dial prefix 95 distinctive ring 95 duplex 99 fax history 98 pick up on 95 receiving automatically 93 receiving manually 93 rings 95 scheduling 97 sending a broadcast fax immediately 91 sending using the control panel 91 setup 94 tips recei
133. irPort base station In Mac OS X version 10 5 or later 1 From the Apple menu navigate to System Preferences Network AirPort Or System Preferences Network Wi Fi The SSID of the network that the computer is connected to is displayed in the Network Name menu 2 Write down the SSID Networking 126 In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications Internet Connect AirPort The SSID of the network that the computer is connected to is displayed in the Network menu 2 Write down the SSID For Macintosh users with an access point 1 Type the IP address of the access point in the address field of your Web browser and continue to step 2 If you do not know the IP address of the access point then do the following a From the Apple menu navigate to System Preferences Network AirPort Or System Preferences Network Wi Fi b Click Advanced or Configure Click TCP IP The Router entry is typically the access point 2 Type your user name and password when prompted and then click OK 3 In the Wireless settings section look for the SSID 4 Write down the SSID security type and the WEP key or WPA WPA2 preshared key passphrase if shown Notes e Make sure you copy the network information down exactly including any capital letters e Store the SSID and the WEP key or WPA WPA2 preshared key passphrase in a safe place for future reference Can I use my printer on a USB an
134. is configured for an ad hoc connection but it is not currently communicating with another ad hoc device Blinking green The printer has been configured for an Ethernet network but it cannot establish a connection with the network The printer is out of the range of the access point wireless router The printer is trying to communicate with the access point but the access point is turned off or is not working properly The access point has been turned off and then turned back on and the printer is trying to establish a connection with the network The wireless settings of the printer may no longer be valid Check if the SSID WEP key or WPA WPA2 preshared key passphrase security type and IP address that the printer uses are still correct Solid green The printer is connected to an Ethernet or a wireless network and is ready for use The printer is connected to your computer or mobile device through an ad hoc connection Special wireless installation instructions The following instructions apply to customers outside of North America who are using a wireless broadband box Some examples of these boxes include LiveBox AliceBox N9UF Box Freebox and Club Internet Before you begin e Make sure your box is wireless enabled and activated to work on a wireless network For more information about configuring the box to work wirelessly see the documentation that came with your box e Make sure your box is turned on and that you
135. is set to On you need to enter the security PIN every time you want to change some printer settings To disable the security PIN set Lock Settings to Off Using shortcuts 20 Using shortcuts What are shortcuts A shortcut is a way to quickly accomplish printing copying scanning e mailing or faxing tasks with the printer You can configure and save a set of frequently used printer settings available for a given task and then assign a shortcut number and shortcut name to it The shortcut number and shortcut name serve as the identification for a particular task and its printer settings When you want to perform a task with those settings you do not need to go through the usual process of adjusting the settings and options Simply enter the shortcut number or select the shortcut name and number on the printer control panel and the task will launch automatically Configure the shortcut settings for a task in the Embedded Web Server Eco Copy Copy a document or photo using two sided or draft setting ID Card Copy Copy both sides of an ID card onto a single page Scan a document or photo and send it through fax Scan to E mail Scan a document or photo and send it through e mail Note Make sure the printer is connected to the network and the Internet through an Ethernet or wireless connection Scan to Computer Scan a document or photo and send it to your computer Note Make sure the printer is connected to the computer locally USB
136. isposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Ar o Lexmark International Inc deklare ka Sis izstradajums atbilst Direktivas 1999 5 EK b tiskajam prasibam un citiem ar to saistitajiem noteikumiem Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti 1999 5 EB direktyvos nuostatas Malti Bil prezenti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal htigijiet essenzjali u ma dispozizzjonijiet ohrajn relevanti li jinsabu fid Direttiva 1999 5 KE Siuo Lexmark International Inc deklaruoja kad Sis produktas atitinka esminius reikalavimus ir kitas Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemmingis met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk Lexmark International Inc erklaerer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza ze niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostalymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s ALexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje Ze tento produkt sp a z kladn po iadavky a v etky pr
137. ive a valid IP address then there is a problem with your wireless network Try the following e Make sure your access point wireless router is turned on and is working e Remove any objects that could be blocking the signal e Temporarily turn off any unnecessary wireless devices on your network and pause any networlcintensive activities like large file transfers or network games If the network is too busy then it is possible that the printer is not receiving the IP address within the allowed time e Make sure your DHCP server which may also be your wireless router is working and is configured to assign IP addresses If you are not sure how to do this then refer to the manual that came with your wireless router If the printer and computer have valid IP addresses and the network is operating correctly then continue troubleshooting IVIAKE SURE THE WIRELESS PORT IS SELECTED Note This solution applies to Windows users only 1 Click us or click Start and then click Run 2 Inthe Start Search or Run dialog type control printers 3 Press Enter or click OK 4 Right click the printer and then select Properties or Printer properties from the menu Troubleshooting 171 5 Click the Ports tab and then locate the selected port The selected port has a check mark beside it in the Port column 6 If the Description column of the selected port indicates that itis a USB port then scroll through the list and select the port with Printer
138. ivers 27 downloading PS drivers 27 downloading Universal Print Driver 27 drivers downloading 27 DSL filter 79 duplex copying automatic 62 copying manual 62 faxing 99 printing automatic 50 duplex printing dry time setting 38 52 duplex unit location 12 Duplex Unit Missing 143 E EAP 109 EAP MD5 110 EAP TLS 110 EAP TTLS 110 Embedded Web Server accessing 130 problem accessing 174 emission notices 177 178 180 181 184 185 energy conserving 7 enlarging an image 59 entering fax user information 86 envelopes loading 32 44 printing 44 Index error correction fax setting 87 error using memory card 162 Ethernet 126 network indicator light 105 Ethernet network information needed for setting up Ethernet printing 110 Ethernet port location 12 Ethernet setup information needed for 110 exit bin location 11 EXT port location 12 extending the duplex printing dry time 52 extending the two sided printing dry time 38 exterior of the printer cleaning 134 e mail canceling 75 E mail Alert Setup customize printer settings using 131 e mail function setting up 72 e mail troubleshooting cannot send e mail 155 E mail FTP Settings customize printer settings using 131 e mailing Address Book 73 configuring e mail settings 72 scanned documents 69 setting up e mail function 72 tips 74 F factory default settings restoring 18 failed faxes retrieving 100 fax confirmation page 98 printer memory 100 transmiss
139. izard opens 4 Runthe Fax Setup Wizard Make sure you select the correct telephone service and connection The wizard configures optimal fax settings based on your connection Note If you want to configure the advanced fax settings then from the Printer Home click Fax Configure the advanced fax settings This launches the Printer Setup Utility Faxing 89 Using the Printer Settings in Macintosh 1 From the Applications folder in the Finder or from the Finder desktop double click the printer folder 2 Double click Printer Settings 3 Configure the fax settings using the printer software To view the help information for the fax software click Help or 2 Creating a contact list You can create a contact list using the Address Book in the printer control panel or the computer through the Phone Book If you create a contact list in the printer control panel then the Phone Book automatically saves those contacts as Phone Book entries Likewise when you add contacts to the Phone Book the printer automatically saves them to the printer Address Book You can save up to 89 contacts and 10 fax groups in the contact list Creating a contact list using the printer control panel 1 From the printer control panel navigate to gt Setup gt Gig gt Fax Setup gt fd gt Address Book gt 2 To add a fax number to your Address Book a Press the arrow buttons to scroll to Add Entry and then press Bi b Use the keypad to enter the co
140. l appear on the printer display Adjust the settings if necessary Using the printer software 23 Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space Supported operating systems e Microsoft Windows 7 SP1 e Microsoft Windows Server 2008 R2 e Microsoft Windows Server 2003 SP2 e Microsoft Windows Vista SP2 e Microsoft Windows XP SP3 e Macintosh Intel OS X version 10 7 0 or later e Macintosh Intel OS X version 10 6 0 or later e Macintosh Intel OS X version 10 5 0 or later e Macintosh Intel OS X version 10 4 4 or later e Macintosh PowerPC OS X version 10 5 0 or later e Macintosh PowerPC OS X version 10 4 0 or later Ubuntu Linux 11 10 10 10 10 04 9 10 and 9 04 e Red Hat Enterprise Linux WS 6 WS 5 and WS 4 e Red Flag Linux Desktop 6 0 e SUSE Linux Enterprise Server 11 and 10 e SUSE Linux Enterprise Desktop 11 and 10 e Linux openSUSE 12 1 11 4 11 3 and 11 2 e Linpus Linux Desktop 9 6 e Fedora 16 and 14 e Debian GNU Linux 6 0 and 5 0 The printer driver for this operating system is available only at http support lexmark com Note Information on additional operating system versions that are compatible with the printer may be available on our Web site Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD all the necessary software was installed
141. l document or photo scans 154 poor scanned image quality 154 scan not successful 155 scanning takes too long or freezes the computer 155 copy job canceling 63 copy quality adjusting 60 Copy Settings customize printer settings using 131 copy troubleshooting scanner unit does not close 154 copying 58 adding an overlay message 61 adjusting quality 60 collating copies 60 enlarging an image 59 ID cards 59 making a copy lighter or darker 60 multiple page images on one sheet 61 on both sides of the paper 62 Pages per Side 61 placing separator sheets between copies 61 reducing an image 59 removing background 62 tips 58 customer support 137 customer support label location 11 custom size paper printing on 46 D date and time setting 86 default printer setting 54 default printing mode changing 54 defaults restoring factory defaults 18 Device Management customize printer settings using 131 dial method fax setting 87 dial tone checking 96 dial tone volume adjusting 96 dialing prefix 95 Digital Subscriber Line DSL faxsetup 79 digital telephone service fax setup 81 distinctive ring 95 191 documents adding a network folder shortcut 65 faxing using the computer 92 faxing using the control panel 91 loading into the Automatic Document Feeder ADF 35 loading on scanner glass 34 printing 40 scanning for editing 68 scanning using the printer control panel 65 scanning using the touch screen 64 downloading PCL dr
142. l sheet Make sure the paper guide or paper guides rest against the edges of the label sheet Use full label sheets Partial sheets with areas exposed by missing labels may cause labels to peel off during printing resulting in a paper jam For Windows users 1 2 6 7 With a document open click File Print Click Properties Preferences Options or Setup Navigate to Paper Finishing tab Manage Custom Sizes New Type a name and adjust the settings as needed to create a custom size and then click OK Navigate to Paper type list select the created custom type Click OK to close any printer software dialogs Click OK or Print For Macintosh users 1 2 3 4 5 With a document open choose File Page Setup From the Format for pop up menu choose your printer From the Paper Size pop up menu choose your paper size If no paper size matches the label sheet size then set a custom size Select an orientation and then click OK From the menu bar choose File Print Printing 46 6 7 8 9 10 From the Printer pop up menu choose your printer From the print options pop up menu choose Quality amp Media From the Paper Type pop up menu choose Labels From the Print Quality menu choose a print quality other than Quick Print or Draft Click Print Printing on custom size paper For Windows users 1 2 3 With a document open click File Print Click Properties Preference
143. l to communicate with each other e The printer can communicate on only one wireless network at a time Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network either ad hoc or infrastructure Authentication Determine if you have an infrastructure or ad hoc setup and then check the corresponding authentication type Note Some authentication types may be available only in select printer models or operating systems Infrastructure e Open Mode Shared Mode WPA Personal WPA2 Personal WPA2 Enterprise 802 1X RADIUS Networking 104 Encryption Check the encryption method used on your network Note Some authentication types may be available only in select printer models or operating systems Open Mode WPA Personal TKIP WPA2 Personal e TKIP e AES WPA2 Enterprise e TKIP e AES e 802 1X RADIUS None WEP DynamicKeys WEP StaticKeys WPA TKIP WPA AES Installing the printer on a wireless network Before you begin make sure that Your wireless network is set up and working properly e The computer you are using is connected to the same wireless network where you want to set up the printer e You know the network name SSID and the WEP key or WPA WPA2 preshared key passphrase of the wireless network you want to connect to For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installation dialog does n
144. lephone to the port Scenario 3 VoIP telephone service To connect 1 Connect one end of a telephone cable to the 4 port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your VoIP provider if you want to activate the second phone port 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Faxing 81 Tips for this setup e To make sure that the phone port on the VoIP adapter is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active e f you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modem Foll
145. ll features of your printer select the custom install option and then select all packages listed 1 Close all open applications 2 Insert the installation software CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Using the Internet 1 Goto the Lexmark Web site at www lexmark com 2 Navigate to SUPPORT amp DOWNLOADS gt select your printer gt select your operating system 3 Download the driver and then install the printer software Note Updated printer software may be available at http support lexmark com Loading paper and original documents 29 Loading paper and original documents Loading the paper tray Make sure The printer is turned on You use paper designed for inkjet printers The paper is not used or damaged You follow the instructions that came with the specialty media The paper does not buckle when you adjust the paper guides Lift the exit bin and then pull out the tray completely Loading paper and original documents 30 3 If you are loading legal size paper then squeeze the tab and pull to extend the tray 4 Load the paper with the printable side facedown 5 Adjust the paper guides to rest against the left right and bottom edges of the paper Note Make sure the paper is below the maximum fill line located on the ed
146. ll to the setting you want If necessary press fig to make a selection 6 Select the copy mode e Press to switch to color mode e Press to switch to black and white mode When you select color or black only printing the light that corresponds to your choice comes on 7 Press Note The selected copy settings are reset to the factory default after two minutes of printer inactivity Copying an ID card 1 Load plain A4 or letter size paper 2 From the printer control panel navigate to gt Copy gt ig gt ID Card Copy 3 Press lt gt and then load the front side of the ID card facedown at the placement corner of the scanner glass 4 Press lt gt 5 When prompted to copy the back side of the ID card press the left or right arrow button to scroll to Yes and then press Bf 6 Load the back side of the ID card facedown at the placement corner of the scanner glass and then press lt gt Enlarging or reducing images 1 Load paper 2 Load the original document facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt 3 gt Scale 4 Press the left or right arrow button to scroll to the Scale setting you want Notes e f you select Custom 96 then press ff and then press the left or right arrow button to select a custom percent value Press gi to save the setting e f you select Borderless then the printer will reduce or enlarge the document or photo as necessary to prin
147. loading PCL and PS drivers Windows ONIy ccsecccceeecesecceescceeseeseeececeeeceeeesseeeneceeseeeeeeeesegeees 27 Reinstalling the printer Soltau ose en E PRhsE HT o bTECU Rhap uude EA CE DE PD AMEN IN I P DE E 27 Contents 3 Loading paper and original documents eere ee eee 29 Loading the paber tT 3i cd aab esc teun a a a eee CIL DA 29 L adine various Papel VOS esti erdcvesk rerit pa Eras usts ev VeRO bu tu r i Sus tocdivesi nisu N E uEd dus 31 Savne paper SOREN ctm EP 34 Loading original documents on the scanner PlASS ccseccssscccsececsecceeececsseceeeceesucceescseseeeceseceeecessuetseeenes 34 Loading original documents into the ADF ccsccsssssccsscosscnsestesecsesseessceuceussscoessesscseustousensestensensenses 35 Using ditterent paper sizes ANG tVDBS soror eei eprete ee tbv eta oett Yeh eot ab ei ove oder t pba recap UNE sa Ean 36 Ein KIng TRAY Sassi usa o UD dota oS C oue b ex pie US asia tae Lan aec ama Dum esu NA aV eS ia hindu Liceul uds ceeds 39 TOS TOC ONNUNE ere eer er c 40 PFIMEINE basic dOCH Tells tpi verti sene ees ue aaiudadiufudqesboles ist M UD eod ewan FRE vaa ewes 40 PRIMES SDecldlty documen Sanin deris tetetbrre oo tetekiute viet eb eua iu Veltasi os eaa DUN a eN 44 Workihg WIED DNOLOS ascen etapa DRE eas b axe id Evry Orta asp Ra a RE uidit bre a veu Ede Id 47 Printing on both sides of the paper d ple
148. ls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call f you subscribe to a distinctive ring service provided by your telephone company then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically Setup 3 Printer is sharing the line with a telephone subscribed to voice mail service To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the port of the printer and then connect the telephone to the port Faxing 79 Tips for this setup e This setup works best if you subscribe to a distinctive ring service If you have distinctive ring service then make sure that you set the correct ring pattern for the printer Otherwise the printer will not receive faxes even if you have set it to receive faxes automatically If you have only one telephone number on your line then you need to set the printer to receive faxes manually Auto Answer Off When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to receive the fax You can also set the printer to receive faxes automatically Auto Answer On but you need t
149. ment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Modular component notice This product may contain the following modular component s Lexmark regulatory type model LEX M03 003 FCC ID US 2G2CNOOBM03003 Industry Canada IC 2376A M03003 Lexmark regulatory type model LEX M01 003 FCC ID IYLMO1003 Industry Canada IC 2376A M01003 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product Printing 52 dBA Scanning 47 dBA Copying 52 dBA Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive E Notices 179 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the Europ
150. n Try using a different cable Damage to the cable may not be obvious IVIAKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on IVIAKE SURE THAT THE NETWORK IS OPERATING PROPERLY Try to access other computers on the network e Make sure all switches hubs and other connecting devices are turned on UNINSTALL AND REINSTALL THE SOFTWARE See the Reinstalling the printer software section of the User s Guide Embedded Web Server does not open Try one or more of the following CHECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected to the same network Troubleshooting 175 CHECK THE ADDRESS ENTERED IN THE WEB BROWSER e Depending onthe network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server For more information contact your system support person e Make sure printer IP address is correct TEMPORARILY DISABLE WEB PROXY SERVERS Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server For more information contact your system support person Contacting customer support When you contact customer support you will need to be able to describe the problem you are experiencing the message on the printer display and the troubleshooting steps you have already taken to find a solution You need to know yo
151. n the printers folder 1 Click B or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK Right click the name of your printer Click Properties or Printer properties Click Ports gt Add Port gt Local Port gt New Port 0 a o QC Type the Universal Naming Convention UNC Port Name which consists of the server name and the distinctive printer name that was specified in step 2 on page 116 The name should be in the form server printer Click OK Click Close on the Printer Ports dialog 3 0Q h Make sure the new port is selected on the Ports tab and then click Apply Click OK Sharing a printer in a Macintosh environment 1 From the Finder choose Help Mac Help 2 In the Search field type sharing the printer on a network and then press return Networking 117 3 Select only one of the following Sharing your printer with Mac OS X users Let other Macintosh computers on the network that use Mac OS X version 10 4 or later use any printer connected to your Macintosh computer Sharing your printer with Windows users Let Windows computers on the network use any printer connected to your Macintosh computer 4 Follow the instructions on the computer screen Note Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer Networking FAQ What is Wi Fi Protected Setup
152. n upright position e Make sure to remove the ink cartridges from the printer Maintaining the printer 136 e Store the used ink cartridges in a box with the nozzles faceup Avoid severe jarring movements e f available use the original packaging of the printer with the needed padding to keep the printer protected during transport Troubleshooting 137 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems Make sure the power cord is plugged into the printer and into a properly grounded working electrical outlet Make sure the printer is turned on Make sure the printer is securely connected to the computer print server or network access point Check the printer for error messages and resolve any errors Check for paper jam messages and clear any jams Check the ink cartridges and install new cartridges if necessary Turn the printer off wait about 10 seconds and then turn the printer back on Note Make sure the printer is not in Sleep mode Press and hold l for three seconds to turn off the printer If Troubleshooting does not solve your problem Visit our Web site at http support lexmark com to find the following Knowledgebase articles with the latest information and troubleshooting for your printer Live online customer support Contact numbers for telephone customer support Firmware and software updates Setup troubleshooting Incorrect language appears on
153. nable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence re ue y compris celles risquant d alt rer son fonctionnement Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En application des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc g
154. nd faxes from unidentified senders senders without a Caller ID This feature is helpful if you want to receive faxes automatically but want to filter the faxes that you receive 1 Turn on fax blocking From the printer control panel navigate to gt Setup gt I gt Fax Setup gt fi gt Fax Blocking gt Bd gt Turn On Off gt fd gt On gt 2 Add a number to block a Press the arrow buttons to scroll to Add and then press ff b Use the keypad to enter the name of the person you want to block C Press the down arrow button to move the cursor to the Number field d Use the keypad to enter the fax number and then press 9 e Repeat steps 2b through 2d until you have added all the numbers that you want to block You can block up to 50 numbers 3 Block unidentified faxes faxes without a Caller ID number a Press the arrow buttons to scroll to Block No ID and then press BM b Press the arrow buttons to scroll to On and then press g to save the setting Faxing 100 Can I retrieve failed faxes The printer saves an incoming fax in the printer memory before it prints the fax If the printer runs out of ink or runs out of paper then the printer will automatically print the fax after the error is resolved If a fax was not sent or received due to power loss then the printer will automatically send any outgoing faxes or print any incoming faxes that were saved in the printer memory when the power is restored Networkin
155. nd replacing supplies 13 Ordering and replacing supplies Ordering ink cartridges Make sure to order the cartridges that are available in your region Region 1 For the United States Canada and Latin America use 200 200XL or 200XLA cartridges e Region 2 For the European Union EU the European Economic Area EEA and Switzerland use 210 210XL or 200XLA cartridges e Region 3 For Africa the Middle East Central Eastern Europe non EU the Commonwealth of Independent States CIS and the Asia Pacific region use 220 220XL or 200XLA cartridges Return Program Regular Cartridge Cartridge Standard High High Yield Yield Yield XL CERE RE www lexmark wwwtexmarkcom regions US Canada Latin America D EU EEA Switzerland 3 Africa Middle East Central Eastern Europe Non EU CIS Asia Pacific Licensed for a single use only After use return this cartridge to Lexmark for remanufacturing refilling or recycling Available only on the Lexmark Web site at www lexmark com Notes To get more ink order high yield ink cartridges e Depending on your country or region you may get the ink cartridges individually or in packs You can order a mix of standard ink cartridges and high yield ink cartridges depending on your needs For page yield information visit www lexmark com yields e The cartridges used for printing documents can also be used for printing photos For be
156. nergy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Notices 181 European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 2009 125 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and the ecodesign of energy related products The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Regulatory notices for telecommunication terminal equipment This section contains regulatory
157. networks use a DHCP server Dynamic Host Configuration Protocol built in to the wireless router to assign IP addresses to clients on the wireless network DHCP addresses are assigned when they are needed as when a new device is added to the wireless network or when it is powered on Wireless devices must send a request to the router and receive an IP address in response so they can function on the network Because the wireless router performs many other tasks besides assigning addresses it sometimes does not respond quickly enough with an address The requesting device sometimes gives up before it receives an address Try assigning static IP addresses to the devices in your network to resolve this issue Troubleshooting 173 To assign a static IP address to the printer 1 Complete the wireless setup allowing the printer to receive a DHCP address from a DHCP server on the network 2 Print a network setup page to see what IP address is currently assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter 4 Click Settings Network Ports TCP IP Set static IP address 5 Inthe Address field type the IP address you want to assign to the printer and then click Submit Confirm that the IP address is updated by typing the static IP address in the browser address field and checking to see if the Embedded Web Server reloads For more information on assigning static IP addresses see the docume
158. ng If you subscribe to the distinctive ring feature on your telephone line then set the correct pattern for the printer in this menu e Enable fax forwarding e Set a manual answer code This is the code you press to receive faxes manually e Set the Caller ID pattern that you want Some countries or regions have multiple patterns e Set the printer to fit incoming faxes into a page when printing e Set the fax footer 2 Sided Faxes e Set the printer to print incoming faxes on both sides of the paper Dialing and Sending Set your fax name and fax number e Adjust the dialing volume e Set the dial method redial time number of redial attempts dialing prefix and fax sending speed Convert sent faxes into modes that receiving fax machines recognize Otherwise such faxes are aborted Enable error correction during transmission Fax Blocking Block unwanted incoming faxes Configuring fax settings using the fax software Before you begin make sure that e The printer is properly connected to the telephone line e The printer is turned on and connected to the computer The printer is not in Sleep mode If the printer is in Sleep mode then press l to wake up the printer Using the Fax Setup Wizard in Windows 1 Click che or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Click Printer Home gt Fax gt Set up the printer to fax The Fax Setup W
159. ng 166 3 Press the left or right arrow button to scroll to Yes and then press Ri The printer restarts automatically after resetting the wireless settings to factory defaults 4 When prompted to set the initial settings of your printer make your selections using the printer control panel buttons Initial Setup Complete appears on the display Cannot print over wireless network If you encountered problems while installing or if your printer does not appear in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software check the troubleshooting checklist and then do the following TURN THE ACCESS POINT wiRELESS ROUTER OFF AND THEN BACK ON Wait one minute for the printer and computer to reestablish the connection This can sometimes refresh network connections and resolve connectivity issues DISCONNECT FROM VPN sESSION When you are connected to another network through a VPN connection you will not be able to access the printer over your wireless network End your VPN session and then try printing again MIAKE sure Demo MODE IS TURNED OFF Select printer features are not available when Demo Mode is turned on From the printer control panel navigate to gt Setup gt BJ gt Demo Mode gt f gt Off gt CHECK YOUR WEP key or WPA PASSPHRASE If your access point is using WEP security then the WEP key should be e Exactl
160. ng regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation Theradiated output power of this device isfar below the radio frequency exposure limits ofthe FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Notices 185 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtai
161. nk cartridge or cartridges e Press fd or 69 to clear the message See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for a list of supported ink cartridges Ink Cartridge Unsupported Try one or more of the following e Replace the unrecognized ink cartridge with one that is supported by your printer Use only genuine Lexmark ink cartridges e Press fd or C9 to clear the message e See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for a list of supported ink cartridges Troubleshooting 145 Ink Low You may need to replace the specified ink cartridge soon Try one or more of the following e Press fd or 69 to clear the message and continue printing Note Depending on your printer settings you may not be allowed to continue printing until you replace the specified cartridge e See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for a list of supported ink cartridges Load Paper Source with Size Paper Try one or more of the following e Load the specified paper in the tray Press fg to clear the message and continue printing e Press X to cancel the current job Load Paper Source with Size Type Paper Try one or more of the following Load the specified paper in the tray e Press fig to clear the message and continue printing e Press X to cancel the current job Memory Device Error
162. nment page until printing is finished If you aligned the cartridges to improve print quality then print your document again If print quality has not improved then clean the printhead nozzles Maintaining the printer 134 Cleaning the printhead nozzles If you have not been using the printer for a long period then you may need to clean the printhead nozzles to improve the quality of your prints Keep your printer plugged to a properly grounded working electrical outlet to allow it to perform automatic maintenance cycles Notes e Cleaning the printhead nozzles uses ink so clean them only when necessary e Deep cleaning uses more ink so try the Clean Printhead option first to save ink e fthe ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles 1 From the printer control panel navigate to gt Setup gt J gt Maintenance gt 2 Press the up or down arrow button to scroll to Clean Printhead or Deep Clean Printhead and then press Bf 3 Press the up or down arrow button to scroll to a cleaning option and then press ff Wait until the printer is ready Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet An CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before pr
163. ns to the previous menu Scanning 64 Scanning Scanner glass Use the scanner glass for single pages small items such Use the ADF for multiple page documents as postcards or photos transparencies photo paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you l E ppingsi purchased a printer without an ADF then load original documents or photos on the scanner glass Tips for scanning Use the ADF when scanning two sided pages if your printer supports duplex scanning and the ADF supports the original document size Use the scanner glass when scanning two sided pages if your printer does not support duplex scanning or the ADF does not support the original document size e When using the ADF adjust the paper guides on the ADF to the width of the original document Toeasily retrieve a document after copying or scanning lift the ADF input tray e When using the scanner glass close the scanner cover if possible to avoid dark edges on the scanned image e Do notload postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass e When the document to be scanned is in place with the settings you want press to start scanning Scanning to a local computer 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer co
164. nstaller again to set up the fax You do not need to run the installer again You can set up and configure the fax through the fax software that was installed with the printer software 1 Connect the printer to the telephone line For more information see Setting up the printer to fax on page 76 2 Configure the fax settings using the fax software To access the fax software For Windows users Click vue or Start Click All Programs or Programs and then select the printer program folder from the list Click Printer Home gt Fax gt Set up the printer to fax The Fax Setup Wizard opens d Runthe wizard Make sure you select the correct telephone service and connection The wizard configures optimal fax settings based on your connection For Macintosh users a From the Applications folder in the Finder or from the Finder desktop double click the printer folder b Double click Printer Settings and then configure the fax settings What is a splitter and what type of splitter should use If there are limited wall jacks in your home or limited ports on your adapter then you can use a phone splitter A splitter splits the telephone signal and allows you to connect multiple devices to the wall jack It has two or more ports where you can plug the devices Do not use a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone What is my fax
165. ntact name in the Name field e To change a character press the left arrow button e To add a space press the number O C Pressthe up or down arrow button to move the cursor to the Number field d Use the keypad to enter the fax number in the Number field and then press fg to save the entry e If you want to add another entry then repeat steps a through d 3 To add a fax group a Press the arrow buttons to scroll to Add Group and then press Ri b Use the keypad to enter a group name and then press EJ e To change a character press the left arrow button e To add a space press the number O C Pressthe arrow buttons to select whether you want to add a contact manually or import a contact Press when you make a selection e f you want to add a contact manually then use the keypad to enter the fax number and then press Iff e f you want to import a contact then press the arrow buttons to select a contact from the Address Book Press ig when you make a selection d When you are finished adding contacts to the group select Done Faxing 90 Creating a contact list using the fax software For Windows users 1 Click che or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Fax Edit contact list The Contacts tab of the Printer Setup Utility opens 4 Click Select from phone book 5 From the Phone Book field select a phon
166. ntation that came with your router and operating system CHECK FOR KNOWN ISSUES WITH THE ACCESS POINT Some wireless routers have documented defects that were identified and resolved by the manufacturers Visit the company Web site of the router manufacturer Check for firmware updates and other advice from the manufacturer See the documentation that came with your wireless router if you are not sure how to reach the manufacturer Web site CHECK FOR WIRELESS NETWORK ADAPTER UPDATES If you are having trouble printing from one particular computer then check the Web site of the manufacturer of the wireless network adapter card in that computer It is possible that there is an updated driver available that could resolve the issue CHANGE ALL NETWORK DEVICES TO THE SAME TYPE While it is possible to successfully mix 802 11b 802 11g and 802 11n devices on the same wireless network the faster devices will sometimes prevent the slower devices from communicating Try turning on only the network devices of the same type and see if network communications improve If this solves the problem then you may want to upgrade your older devices with newer wireless network adapters PURCHASE A NEW ROUTER If your router is several years old then it may not be fully compatible with the newer wireless devices on your network Consider purchasing a newer router that is fully compliant with the 802 11 IEEE specifications Ethernet network troubleshooting
167. nter is on and connected to a working telephone DSL or VoIP line The line is working if you hear a dial tone e f you setthe printer to receive faxes manually Auto Answer Off then make sure that the ringer volume is not set to Off Faxing 93 e f you have set the printer to receive faxes automatically Auto Answer On then load paper in the printer Receiving faxes automatically 1 Make sure that Auto Answer is on From the printer control panel navigate to gt Setup gt fS gt Fax Setup gt ff gt Ringing and Answering gt gt Auto Answer gt B gt On gt 2 Set the number of rings before the printer picks up incoming faxes a Press the arrow buttons to scroll to Pick Up On and then press BJ b Press the arrow buttons to scroll to the number of rings that you want and then press fg to save the setting When the number of rings you set is detected the printer automatically receives the incoming fax Warning Potential Damage Do not touch the cables or the and ports while actively receiving a fax Tips e If the printer is sharing the line with other analog devices telephone answering machine then set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer
168. ntification number to distinguish them from other devices on the network This is called the MAC Media Access Control address Other devices sometimes use a type of MAC address called Universally Administered Address UAA When installing the printer on a network make sure you select the printer with the correct MAC address ail y c xx xx l ji The MAC address of the internal print server is a series of letters and numbers C XX XX XX XX XX X MA X Notes e A list of MAC addresses can be set on an access point wireless router so that only devices with matching MAC addresses are allowed to operate on the network This is called MAC filtering If MAC filtering is enabled in your access point and you want to add a printer to your network then the MAC address of the printer must be included in the MAC filter list Networking 128 e f you are using an AirPort base station then the MAC address may be referred to as AirPort ID and MAC address filtering may be accessed through MAC Address Access Control What is an IP address An IP address is a unique number used by devices such asa wireless printer computer or access point wireless router on an IP network to locate and communicate with each other Devices on an IP network can communicate with each other only if they have unique and valid IP addresses A unique IP address means no two devices on the same network have the same IP address An IP address is
169. ntrol panel navigate to Scan gt Computer gt USB Connected Computer gt The USB connected computer will receive the scan by default Note Make sure the scan software is installed on the destination computer Scanning 65 3 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press ig each time you make a selection 4 Press lt gt Scanning to a network computer 1 Load the original document faceup into the ADF or facedown on the scanner glass 2 From the printer control panel navigate to gt Scan gt fl gt Computer 3 Press the left or right arrow button to manually select the name of the destination computer and then press ff Notes e You may be prompted to enter a PIN if the computer requires it e To assign a computer name and a PIN to the computer see the Help for the printer software associated with your operating system 4 Press the up or down arrow button to scroll to the scan option you want to set and then press the left or right arrow button to scroll to the setting you want Set the color quality original image size and other scan options If necessary press ig each time you make a selection 5 Press lt gt Note For Macintosh users you may need to enable scanning to your computer through
170. number In most cases your telephone number is also your fax number If you subscribe to the Distinctive Ring Pattern Detection DRPD service offered by telephone companies then your fax number is the number that you assigned to the printer Make sure that you enter the correct distinctive ring pattern for that number in the fax software or in the Fax Setup menu of the printer control panel If you have more than one telephone line then make sure that you enter the number for the line on which the printer is connected Faxing 95 What is my dialing prefix The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number If the printer is in an office setting orina private branch exchange then this can be a specific number that you need to press so you can make a call outside the office This can also be a country code or an area code that you need to enter if you are sending faxes outside of town This can be very useful if you frequently send faxes to the same country or area When you set the dialing prefix in the utility the printer automatically inputs the prefix when you dial the fax number or telephone number You can enter up to 8 characters as your dialing prefix The valid characters are the numbers 0 9 the letters P and W uppercase and lowercase and the characters pound and star If you are using the fax software to enter the dial prefix then you may als
171. o include the characters minus and comma Notes e Some of these characters may not be available depending on the printer you purchased e Characters may vary depending on whether you are using the printer control panel or the computer keyboard When do I need to set Auto Answer to On Auto Answer is set to On by default which lets the printer receive faxes automatically If the printer is connected to the same telephone line with an answering machine then you must set Auto Answer to On so that you can receive both your voice calls and your faxes Make sure that the answering machine is set to pick up on fewer rings than the rings set in the printer This lets the other devices pick up the voice calls first If an incoming call is a fax the printer can detect fax signals on the line and takes the call How many rings should I set If the printer is sharing a line with an answering machine then set the printer to pick up after a greater number of rings than the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call If the printer is on a dedicated fax line then you may set the printer to pick up on any number of rings that you want How do set the distinctive ring for
172. o turn off the voice mail service when you are expecting a fax This setting works best if you are using voice mail more often than fax Scenario 2 Digital Subscriber Line DSL A Digital Subscriber Line splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel This way you can use the same line for analog voice calls including faxes and digital Internet access To minimize interference between the two channels and ensure a quality connection you need to install a DSL filter for the analog devices fax machine telephone answering machine in your network Interference causes noise and static on the telephone failed and poor quality faxes for the printer and slow Internet connection on your computer Faxing 80 To install a filter for the printer 1 Connect the line port of the DSL filter to the wall jack 2 Connect a telephone cable from the 5 port on the back of the printer to the phone port on the DSL filter 3 To continue using a computer for Internet access connect the computer to the DSL HPN port on the DSL filter 4 Toconnectatelephone to the printer remove the protective plug from the port of the printer and then connect the te
173. o your network For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click B or click Start and then click Run b Inthe Start Search or Run dialog type D setup exe where D is the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen Note Select Ethernet connection when prompted to select a connection type For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package 4 Follow the instructions on the computer screen Note Select Ethernet connection when prompted to select a connection type Networking 112 Performing network management tasks Switching between USB Ethernet and wireless connections Windows only You can change the way you access your printer depending on your needs The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer See related topics on troubleshooting specific connection types if you encounter difficulties during configuration Note The printer supports one active local USB connection and one active network conn
174. oceeding 2 Remove all paper from the printer 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer making sure to remove any ink residue that has accumulated on the exit bin Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure the printer is dry before beginning a new print job Maintaining the printer 135 Cleaning the scanner glass Clean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you see marks or smudges on such parts 1 Dampen a clean lint free cloth with water 2 Gently wipe clean the scanner glass and other related parts Backing material Scanner glass 3 ADF scanner glass ADF press plate Note Make sure all ink or corrective fluid on the document is dry before placing the document on the scanner glass Moving the printer to another location When moving the printer and optional trays to another location follow these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options e Make sure the bin extender and the exit bin are in their original positions e Keep the printer in a
175. ollow the instructions on the computer screen and then click Save Settings Configuring e mail settings 1 Type the printer IP address into the address field of your Web browser If you do not know the IP address of the printer you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings E mail FTP Settings E mail Settings 3 Fill in the fields with the appropriate information 4 Click Submit E mailing 73 Creating an e mail contact list Creating an e mail contact list using the computer For Windows users 5 6 Click hue or Start Click All Programs or Programs and then select the printer program folder from the list Navigate to Printer Home select your printer Fax Edit contact list Select from phone book From the Phone Book field select a phone book You can select any mail client phone book where you store e mail addresses Select the contact that you want to add and then click Add to or change list to import the contact Click OK For Macintosh users 1 2 3 4 5 From the Finder navigate to Applications select your printer folder Double click Printer Settings Navigate to Contacts tab Individuals tab Click L to open the Address Book Note To add contacts you need to import contacts fr
176. om the Address Book on your Macintosh computer If the contact is not in the Mac Address Book then first add the contact to the address book and then import it From the Address Book click and drag the contacts that you want to add to the Contacts list For more information click Help or 2 to view the help information for the fax software E mailing 74 Sending e mail Scanner glass 92 Use the scanner glass for single pages small items such as postcards or photos transparencies photo paper or thin media such as magazine clippings Note The ADF is available only in select printer models If you purchased a printer without an ADF then load original documents or photos on the scanner glass Use the ADF for multiple page documents Tips for e mailing e Make sure to enter your e mail account information and set up the SMTP server before sending an e mail e Make sure the printer is connected to an Ethernet or wireless network before sending an e mail If necessary make sure the network is connected to the Internet for the printer to communicate with the SMTP server If the printer cannot connect to the Internet then contact your system support person The printer supports only one active network connection Ethernet or wireless at a time e Add contacts to your address book When sending an e mail you can just select contacts from your address book instead of typing their e mail addresses repeatedly Use th
177. onnected to your computer The print queue name is usually the printer model or the printer nickname assigned when installing or adding the printer Note Several print queues may appear in the list depending on how the printer is connected USB Ethernet wireless Make sure you know how your printer is connected to the computer to be able to select the correct print queue For Windows users 1 Open the printers folder a Click B or click Start and then click Run b Inthe Start Search or Run box type control printers c Press Enter or click OK 2 Find the print queue for your printer Network or USB 3 If the print queue is not in the list then create a new print queue For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax the print queue for your printer 2 If the print queue is not in the list then create a new print queue Creating a print queue For Windows users 1 From the Printer Tasks area click Add a Printer 2 Follow the instructions on the computer screen For more information see the documentation that came with your operating system For Macintosh users 1 From the Print amp Fax area click 2 If necessary click the Default or Default Browser tab 3 Select your printer from the list Note Printers connected to the network or locally through a USB cable may have the same default printer name If necessary use the Name field to rename the printer 4 Click A
178. ooting checklist does not solve the problem then try one or more of the following IVIAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER If you did not enter your user information during initial setup then enter your fax name and fax number In some countries you cannot send a fax without entering your fax name or company name Some fax machines also block unknown faxes or faxes without sender information DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the printer can transmit data at 33 600 bps This is the maximum speed at which the printer can send and receive faxes It is not necessary however to set the modem to its fastest transmission capability The speed of the modem of the receiving fax machine must match or be greater than the speed at which you are sending your fax Otherwise your fax will not be received 1 From the printer control panel navigate to gt Setup gt fd gt Fax Setup gt f gt Dialing and Sending gt i gt Max Send Speed gt 2 Select a sending speed and then press Ri ENABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line This option enables the printer to transmit the bad blocks of data again and correct the errors When a fax has too many errors the fax may be rejected by the receiving fax machine 1 From the printer control panel navigate to gt Setup gt EJ gt Fax Setup gt J gt Dialing
179. or landscape Portrait Landscape 10 Click Print Printing 52 Setting the duplex printing dry time Using the control panel 1 From the printer control panel navigate to gt Setup gt gt Print Mode Setup gt gt Page Dry Time gt 2 Press the up or down arrow button to scroll to the dry time setting you want and then press Ei Note The dry time varies depending on the print quality selected for the print job Select Extended to extend the dry time for your prints Using the printer software For Windows users 1 Click File gt Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt select a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely select Extended 4 Click OK For Macintosh users 1 From the Apple menu navigate to System Preferences gt Print amp Fax gt select your printer 2 Navigate to Open Print Queue gt Printer Setup gt Driver tab or Printer Setup gt Installable Options 3 From the Two Sided Printing Dry Time pop up menu choose a dry time setting Note Under conditions of high humidity or if the normal drying time does not allow the ink to dry completely choose Extended 4 Click OK or Apply Changes Printing 53 Managing print jobs Finding the print queue for your printer A print queue represents the printer that is c
180. or cable service before you can configure the fax settings in the fax software IVIAKE SURE A FAX DRIVER IS INSTALLED The fax option is available for use only with the PostScript driver or the Universal Fax Driver For information on installing these drivers see the Software and Documentation CD IVIAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line through a standard wall jack a DSL filter a VoIP adapter or a cable modem before you can open the fax software and configure the fax settings Troubleshooting 160 Fax error messages on the printer control panel Error Message What it indicates Possible solutions Remote Fax Error The receiving fax machine cannot Resend the fax There may have receive the fax The error on the been a problem with the quality of receiving end could be due to several the connection factors Decrease the transmission speed of your fax modem Register your user information In some countries you cannot send a fax without registering your fax name and fax number Some fax machines also block faxes without sender information Fax Mode Unsupported The receiving fax machine does not Enable Auto Fax Conversion The support color fax orthe scan resolution printer automatically converts color of the document that you are sending faxes to black and lowers the scan resolution of the document Lower the fax quality Reformat the document on
181. or messages printer control panel 160 troubleshooting jams and misfeeds paper jam in the ADF 149 paper jam in the duplex unit 148 paper jam in the printer 148 paper or specialty media 150 troubleshooting memory card checklist 162 nothing happens when memory card is inserted 162 troubleshooting network cannot print to network printer 174 printer to be configured does not appear in list of printers found on network 173 troubleshooting print cannot delete documents from print queue 141 computer slows down when printing 153 ink smears or smudges 152 poor quality at the edges of page 151 slow print speed 152 streaks or lines on printed image 152 troubleshooting setup cannot print through USB 141 incorrect language appears on display 138 page does not print 139 printer does not respond 140 printer printing blank pages 140 recovering security PIN 138 software did not install 138 troubleshooting wireless cannot print over wireless network 166 changing wireless settings after installation Macintosh 107 changing wireless settings after installation Windows 107 resolving communication problems 171 two sided copying automatic 62 copying manual 62 two sided printing supported paper sizes and paper types 50 197 two sided printing dry time setting 38 52 TX report fax 98 U UK special wireless setup instructions 106 uninstalling printer software 27 Universal Print Driver downloading 27 Unrecoverable S
182. orisch da in allen analogen Telefonleitungen in der Schweiz Zeitsteuertakte vorhanden sind Notices 184 Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero codice Lexmark 14B5109 o 80D1877 da installare su tutte le linee che ricevono impulsi remoti in Svizzera E necessario utilizzare il filtro poich gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera Notice to Users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative Refer to the table at the end of the Notices section for further compliance information Regulatory notices for wireless products This section contains the followi
183. ose Quality amp Media 4 From the Print Quality pop up menu choose a print quality 5 Click OK Printing 55 Pausing print jobs For Windows users 1 Click cu or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Pause the print job e f you want to pause a particular print job then right click the document name and then select Pause e f you want to pause all print jobs in the queue then click Printer and then select Pause Printing For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Pause the print job e f you want to pause a particular print job then choose the document name and then click Hold e f you want to pause all print jobs in the queue then click Pause Printer or Stop Jobs Resuming print jobs For Windows users 1 Click e or click Start and then click Run 2 In the Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Resume the print job e f you want to resume a particular print job then right click the document name and then select Resume or Restart e f you want to resume all print jobs in the queue then click Printer and then clear the selection for Pause Prin
184. ot appear after a minute then launch the CD manually a Click cu or click Start and then click Run b Inthe Start Search or Run dialog type D Nsetup exe where Dis the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen Note Select Wireless connection when prompted to select a connection type Networking 105 For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package and then follow the instructions on the computer screen Note Select Wireless connection when prompted to select a connection type Installing the printer on other computers When the printer is set up on the wireless network it can be accessed wirelessly by any other computer on the network However you will need to install the printer driver on every computer that will access it You do not need to configure the printer again although you will need to run the setup software on each computer to install the driver For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then launch the CD manually a Click Un or click Start and then click Run b Inthe Start Search or Run dialog type D Nsetup exe
185. otes e Do not remove the wrap plug from the port of the printer e The printer may not come with an RJ 11 adapter in your country or region If the additional device telephone or answering machine has an RJ 11 connector then you can remove the wrap plug and connect the device to the ff port of the printer Connecting the printer in countries or regions that use serial connection In some countries or regions you need to plug all devices into the wall jack You cannot plug a telephone or answering machine into the port of the printer This is called serial connection Austria Germany Portugal Belgium Ireland Spain Denmark Italy Sweden France Netherlands Switzerland Finland Norway United Kingdom Warning Potential Damage If your country or region is on the list then do not remove the wrap plug from the port of the printer It is necessary for the proper functioning of the devices on the telephone line Faxing 85 To connect Connect the cable from the wall jack to the 5 port of the printer Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones N F N Faxing 86 Connect the printer to any of the N ports To connect 1 Connect one end of a telephone cable to the 4 port of the printer
186. ou are using on your access point What is the difference between Guided and Advanced setup Use Guided setup if e The printer and the computer communicate on the same wireless network e You want the Wireless Setup Utility to automatically detect the network for you You want to connect your printer to the wireless network using Wi Fi Protected Setup WPS Use Advanced setup if The printer and the installing computer are not on the same wireless network or if the computer does not have wireless access e The wireless network requires certificates e Enterprise level security is employed on the wireless network You know the network SSID and security information and want to enter the information on a single screen e The printer will be configured for a remote network You know your network information and want to enter it quickly You are configuring a printer for a wireless network that uses 802 1X authentication Using the Embedded Web Server 130 Using the Embedded Web Server The Embedded Web Server lets you view and remotely customize printer settings even when you are not physically near the printer You can also view reports on printer activities monitor and order printer supplies online contact customer support and download updates for your printer The Embedded Web Server requires that the printer is connected to your network through Ethernet connection For more information on connecting the printer to yo
187. our wireless network is not broadcast then it cannot be detected automatically and will not show up in the list of available wireless networks You must enter the network information manually in this situation An SSID can contain up to 32 alphanumeric characters Alphanumeric characters are a combination of alphabetic letters A to Z and numeric numbers O to 9 characters Where do I find my SSID e View the settings on the access point wireless router Most access points have a built in Web server that can be accessed using a Web browser Check your computer to see if a program was installed with your wireless network adapter Many network adapters provide a software application that allows you to view the wireless settings of your computer including your SSID If you are unable to locate your SSID using either of these methods then contact your system support person What is a network A network is a collection of devices such as computers printers Ethernet hubs access points and routers connected together for communication through cables or through a wireless connection A network can be wired wireless or designed to have both wired and wireless devices How do I find out what type of security my network is using Contact your system support person The person who set up your network usually keeps your wireless information e See the documentation that came with your access point wireless router Check the characters
188. out the printing problems encountered Status Monitor Center e Check the supplies status of your printer Order supplies online Product Update Receive automatic notifications of updates to your printer software when new updates are available Printing Preferences When you click File Print Properties with a document open a Printing Preferences dialog appears The dialog lets you select options for the print job such as the following Select the number of copies to print Print two sided copies Select the paper type Add a watermark Enhance images Save settings Note Printing Preferences is installed automatically with the printer software Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Using the printer software 25 Using the Macintosh printer software Launching the Print dialog Use the Print dialog to adjust the print settings and schedule print jobs With a document or photo open choose File gt Print Launching an application 1 From the Finder navigate to Applications select your printer folder 2 Double click the application that you want to use Printer Settings Customize settings for fax jobs Create and edit the Contacts list Configure e mail connectivity settings Configure the language country date and time Shortcuts Speed up usual tasks with your
189. ow this setup if you normally connect your telephone to a cable modem 9 To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem The port labeled Phone Line 2 or Fax Port is not always active You may need to pay extra to your cable provider if you want to activate the second phone port 3 Remove the protective plug from the port of the printer and then connect the telephone to the port Faxing 82 Tips for this setup e To make sure that the phone port on the cable modem is active plug an analog telephone into the phone port and then listen for a dial tone If you hear a dial tone then the port is active e f you need two phone ports for your devices but do not want to pay extra then do not plug the printer into the second phone port You can use a phone splitter Plug the phone splitter into the Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter Make sure you use a phone splitter not a line splitter To make sure that you are using the correct splitter plug an analog telephone into the splitter and then listen for a dial tone Setup 2 Printer is connected to a wall jack cable modem is installed elsewhere in the hou
190. p Note This feature may be available only in select printer models E gt Q Using the printer control panel buttons and menus 18 Changing the Sleep timeout The Sleep timeout is the time it takes for the printer to switch to Sleep mode when the printer is left idle The Sleep feature optimizes energy efficiency by reducing the printer power consumption To save the most energy select the lowest Sleep timeout 1 From the printer control panel navigate to gt Setup gt gt Device Setup gt gt Sleep gt 2 Press the up or down arrow button to select or use the keypad to enter the value of the Sleep timeout and then press Bf Saving paper and energy To significantly cut paper usage and reduce paper waste activate duplex printing 1 From the printer control panel navigate to gt Setup gt fd gt Print Mode Setup gt fl gt 2 Sided Copy Standalone gt 2 Press the up or down arrow button to scroll to On and then press Ei To optimize energy efficiency reduce the Sleep timeout and Screen Brightness 1 From the printer control panel navigate to gt Setup gt fg gt Device Setup gt fig gt Sleep gt 2 Press the up or down arrow button to select or use the keypad to enter the Sleep timeout value and then press ox 3 From the printer control panel navigate to gt Setup gt fd gt Device Setup gt fd gt Screen Brightness gt 4 Press the up or down arrow button to scroll to Dim and then press ff
191. paper is properly loaded in the tray or on the paper support e Cancel the current print job Standard Network Software Error Try one or more of the following e Press fg to clear the message e Turn the printer off and then back on to reset the printer Unrecoverable Scan Error Try one or more of the following e Restart your printer Update your printer firmware For more information visit http support lexmark com USB Device Not Supported Remove the unrecognized USB device and replace it with a supported device USB Hub Not Supported Remove the unrecognized USB hub Troubleshooting 148 Clearing paper jams e Paper jam in the printer on page 148 e Paper jam in the duplex unit on page 148 e Paper jam in the ADF select models only on page 149 e Paper or specialty media misfeeds on page 150 Paper jam in the printer Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams 1 Check the paper tray exit bin or jam clearance area for any jammed paper Notes e For select models that support a second tray make sure you also check the second tray e fthe paper tray was removed then make sure you do not replace the tray until the jam is cleared e Make sure you do not tilt the printer when checking the jam clearance area Grasp and pull the latch under the printer control panel to open the printer e Before clearing the jam make sure the printhead i
192. pelin SemiGloss Inkjet Glossy Brochure Paperworks Inkjet 2 sided Semi Gloss P C PPPJJ48 and Manufacturer JANUSSM8511 Avery specialty Avery Half Fold Greeting Cards for Business Card Inkjet Printers 3265 Avery Tri Fold Brochures for Inkjet Printers 8324 Avery Two Side Printable Clean Edge Business cards for Inkjet Printers 8871 Clear window Micro Format Inc Super Color Cling Transparency cling SP5676 Transparent film 3M Inkjet Transparency Film CG3480 Setting the paper size and type Avery T shirt Transfers for Inkjet Printers Iron On Transfer 3271 You can adjust the settings for your print and copy jobs to match the paper size and type you have loaded in the printer Using the printer control panel 1 From the printer control panel press gt 2 Adjustthe settings as needed e f you want to set the paper size then navigate to Setup gt Q gt Paper Setup fd Paper Size gt RM gt select the paper size you want gt e f you want to set the paper type then navigate to Setup gt f gt Paper setup Mj Paper Type gt B select the paper type you want gt Loading paper and original documents 38 Using the printer software For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Click the Paper Finishing tab and then select the size or type of paper to use and the paper source or tray 4 Click OK For Macintosh users 1 With a
193. plication or search for Scanning an imagein the Search field of the Help menu 4 Adjust the scan settings as needed If applicable click 2 on the preview dialog for more information 5 Set the application that supports the PDF format as the scan destination and then start the scan job 6 Save the document as a PDF Scanning 71 Scanning FAQ How can improve the quality of a scan e Make sure your original documents are in good condition e Make sure the application that receives the scanned document is appropriate For example if you are scanning a photo to edit it then make sure you choose a photo editing application to receive the scan If you are scanning a document to edit the text then make sure you choose an OCR application Use either of the following high resolutions 300 dpi for photos 600 dpi for text and graphic documents How can adjust the color of a scan From the scan options menu do the following e Select the Content Type option that describes the original document e Select the Content Source or Original Type option that describes how the original document was produced How dol scan in black and white Color is the default for all scans To scan in black and white press on the printer control panel Why am I being asked for a PIN PINs are a security measure used torestrict the scanned information from going into certain locations or to keep what is being scanned from being seen or
194. pport site Record the following information located on the store receipt and the back of the printer and have it ready when you contact support so that they may serve you faster e MAC address number e Serial number e Date purchased e Store where purchased About your printer 10 What are you looking for Find it here Telephone support In the US call us at 1 800 395 4039 Monday Friday 9 00 AM 9 00 PM ET Saturday 12 00 noon 6 00 PM ET Support telephone numbers and hours of operation for your region or country can be found on the Support Web site http support lexmark com or on the printed warranty that came with your printer Warranty information In the US See the Statement of Limited Warranty included with this printer or at http support lexmark com n other countries or regions See the printed warranty that came with your printer Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Understanding the parts of the printer 1 2 Automatic Document Scan copy or fax multiple page documents Feeder ADF Access ADF paper jams About your printer 11 ADF input tray Load original documents into the ADF Notes e Do not load postcards photos small items or thin media such as magazine clippings into the ADF Place these items on the scanner glass e After sc
195. printer Wireless Setup Set up the printer on a wireless network Assistant Note This application is automatically installed with the printer software if the printer has wireless capability Uninstaller Remove the printer software from your computer Notes Your printer may not come with these applications depending on the features of the printer that you purchased or the installation type standard or custom chosen when you installed the printer e To take advantage of the full features of your printer select the custom install option during installation and then select all packages listed Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder 1 From the Finder navigate to Applications select your printer folder Web Links 2 Double click the Web link that you want to visit r2 V 1IAld xySSUVJJUISTFXYN Customer Support Contact customer support Lexmark Software Updates Download and install the latest printer software Lexmark Online Visit the Lexmark Web site Order Supplies Online Order ink or supplies Using the printer software 26 Use To Printer Registration Register your printer Visit Lexmark SmartSolutions e Visit the SmartSolutions Web site e Choose your custom solutions Note Your printer may not come with these Web links depending on the features of the printer that you purchased Finding and installing optional software For
196. quires a certificate and you do not have it then fill out the certificate request form provided within the Wireless Setup Utility and follow the procedure of your organization in requesting a certificate for network access The following is a list of supported types of wireless network security and their requirements WEP WEP key up to four keys may be required e Default WEP Transmit Key if more than one WEP key is configured this specifies which one to use WPA Personal WPA2 Personal or WPA2 Enterprise e Preshared key e Encryption AES or TKIP EAP MD5 MSCHAPv2 or LEAP e RADIUS user name e RADIUS password Networking 110 PEAP e RADIUS user name e RADIUS password CA certificate EAP TLS e RADIUS user name e CA certificate e Signed certificate EAP TTLS Appropriate inner authentication e RADIUS user name e RADIUS password e CA certificate Configuring 802 1X Authentication The information to complete is dependent on the 802 1X security mechanism you select Some require user names passwords and or certificates If your network contains multiple access points with different modes of authentication then you can select and configure more than one authentication mechanism 1 From the Configure 802 1X Authentication dialog select an authentication mechanism If you have selected Do this EAP MD5 LEAP or Proceed to the next step MSCHAPv2 PEAP or EAP TTLS Click Install CA Certificate and then t
197. r a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions Notices 178 The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equip
198. r computer is on and connected to your wireless network Adding the printer to your wireless network 1 Setup your printer for wireless networking using the setup instructions provided Stop when you are prompted to select a network 2 If there is an association registration button on the back of your box then press it before selecting a network Note After pressing the association registration button you have five minutes to complete the printer installation 3 Return to the computer screen From the wireless networks list that appears select your network and then click Continue If your wireless network does not appear in the list then a Connect to another wireless network For Windows users Click Unlisted Network Networking 107 For Macintosh users Select Other Wireless Network from the list and then click Continue b Enter the details about your wireless network Note Your WEP WPA or WPA2 key may be obtained from the bottom of the box the documentation that came with the box or from the box Web page If you have already changed the key for your wireless network then use the key you created 4 Follow the instructions on the computer screen to complete the installation Assigning a static IP address The printer is automatically assigned an IP address through DHCP on most networks 1 Complete the wireless or Ethernet setup allowing the printer to receive a DHCP address from a DHCP server on the network 2 P
199. r sheet 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt fl gt Pages per Side 4 Press the left or right arrow button to select the paper orientation and the number of pages that you want to copy on a sheet of paper You may print up to four page images on one sheet 5 Press p Placing an overlay message on each page 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt f gt Overlay 4 Pressthe left or right arrow button to select an overlay setting Note For select printer models with a keypad use the keypad to enter a custom text overlay and then press 3 To change a character press the left arrow button To add a space press the number O 5 Press lt gt Copying 62 Removing the background of a copy The Background Removal feature adjusts the amount of background visible on a copy 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt f gt Background Removal 4 Pressthe left or right arrow button to select the amount of background removal 5 Press lt gt Making a duplex two sided copy Making a duplex two sided copy automatically The automatic duplex unit supports A4 A5 lett
200. r this product is part of the product identifier that has the format US AAAEQ HTXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is shown separately on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this equipment for repair or warranty information contact Lexmark International Inc at www lexmark com or your Lexmark representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Notices 182 This equipment contains no user serviceable parts For repair and warranty information contact Lexmark International Inc See the previous paragraph for contact information Connection to party line service is subject to state tariffs Contact t
201. references Options or Setup 3 Select the print quality the number of copies to print the type of paper to use and how the pages should print 4 Click OK to close any printer software dialogs 5 Click OK or Print For Macintosh users 1 With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK 2 3 4 From the menu bar choose File Print 5 From the Printer pop up menu choose your printer 6 From the print options menu choose the print quality the number of copies to print the type of paper to use and how the pages should print 7 Click Print Printing 41 Printing using advanced color options Color printing is enabled by default To optimize print colors for a special print job use Color Preference and Advanced Color Options For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Quality tab Color Extras area 4 Select either Color Preference or Advanced Color Options f you select Color Preference then select either Natural or Vivid f you select Advanced Color Options then select Use ICC test Chart Process 5 From the Ink to Use area select either of the following Color Black to use four inks including black Color Only to use cyan magenta and yellow inks 6 Click OK to close any printer software dialogs 7 Click OK or Print
202. rint a network setup page to see the IP address currently assigned to the printer 3 Open a Web browser and then type the printer IP address in the address field Press Enter Note If you are using a proxy server then temporarily disable it to load the Embedded Web Server correctly 4 Click Settings Network Ports TCP IP Set static IP address 5 n the Address field type the IP address you want to assign to the printer and then click Submit To verify type the static IP address in the Web browser address field and then press Enter For more information contact your system support person Changing wireless settings after installation To change the wireless settings on the printer such as the configured network and the security key do the following For Windows users 1 Click cue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Select your printer and then navigate to Printer Home Settings Wireless setup utility 4 Follow the instructions on the computer screen For Macintosh users 1 From the Applications folder in the Finder or from the Finder desktop double click the printer folder 2 Double click Wireless Setup Assistant 3 Follow the instructions on the computer screen Networking 108 Advanced wireless setup Adding a printer to an existing ad hoc wireless network Before you begin make sure Your wireless network adapter is properly attache
203. s Options or Setup Navigate to Paper Finishing tab Manage Custom Sizes New Type a name and adjust the settings as needed to create a custom size and then click OK Click Close and then click OK to close any printer software dialogs Click OK or Print For Macintosh users 1 2 3 4 5 6 7 8 With a document open choose File Page Setup From the Format for pop up menu choose your printer From the Paper Size pop up menu choose Manage Custom Sizes Adjust the settings as needed to create a custom size and then click OK Click OK From the menu bar choose File Print From the printer pop up menu choose your printer Click Print Printing 47 Working with photos Supported memory cards and file types Memory card File type Secure Digital SD Documents Secure Digital High Capacity SDHC e pdf Adobe Portable Document Format Micro Secure Digital with adapter Micro SD Images Mini Secure Digital with adapter Mini SD jpg jpeg jpe Joint Photographic Experts Group MultiMedia Card MMC e tiff tif Tagged Image File Format Reduced Size MultiMedia Card with adapter RS MMC MultiMedia Card mobile with adapter MMCmobile Memory Stick Memory Stick PRO Memory Stick Duo with adapter Memory Stick PRO Duo with adapter xD Picture Card xD Picture Card Type H xD Picture Card Type M Using a memory card or flash drive with the printer Insert a memory card
204. s color mode print quality paper settings and paper saving options You can also enhance sharpness and use separator sheets Press lt gt Printing specialty documents Printing envelopes For Windows users 1 2 6 7 With a document open click File Print Click Properties Preferences Options or Setup Navigate to Paper Finishing tab gt Paper size list gt select your envelope size If no size matches the envelope size then click Manage Custom Sizes and set a custom size Navigate to Paper type list select Envelope Navigate to Layout tab Page Orientation area select an orientation Click OK to close any printer software dialogs Click OK or Print For Macintosh users 1 2 With a document open choose File Page Setup From the Format for pop up menu choose your printer Printing 45 4 5 6 7 From the Paper Size pop up menu choose your envelope size If no size matches the envelope size then set a custom size Select an orientation and then click OK From the menu bar choose File Print From the Printer pop up menu choose your printer Click Print Notes Most envelopes use landscape orientation Make sure the same orientation is also selected in the application Printing on labels Notes Make sure the top of the label sheet feeds into the printer first Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the labe
205. s moved to the side and away from the jammed paper 2 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 3 If necessary close the printer to clear the message Paper jam in the duplex unit Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams Troubleshooting 149 1 Pullup the duplex latch and remove the duplex unit 2 Firmly grasp the paper and then gently pull it out Note Be careful not to tear the paper while removing it 3 Reinsert the duplex unit to clear the message Paper jam in the ADF select models only Note The parts inside the printer are sensitive Avoid unnecessarily touching these parts while clearing jams 1 Open the ADF cover and then gently pull out the jammed paper Troubleshooting 150 Notes e Make sure the ADF cover is fully opened to ensure that the jammed paper is properly removed Be careful not to tear the paper while removing it 2 Close the ADF cover Note Make sure there is no paper on the ADF input tray before closing the ADF cover 3 If necessary touch OK or press EJ depending on your printer model 4 Resume the copy scan or fax job Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews or if multiple sheets feed or stick together Try one or more of the following CHECK PAPER COND
206. s product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Setting up the printer to fax Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax line LINE To connect Connect the cable from the wall jack to the port of the printer Tips for this setup You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off e f you want to receive faxes automatically Auto Answer On then set the printer to pick up on any number of rings that you want Faxing 77 Setup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect 1 Connect the cable from the wall jack to the 5 port of the printer 2 Remove the protective plug from the port of the printer and then connect the answering machine to the port Connected to different wall jacks Faxing 78 To connect Connect the cable from the wall jack to the port of the printer Tips for this setup e f you have only one telephone number on your line then you need to set the printer to receive faxes automatically Auto Answer On e Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up cal
207. s turned on For Windows users 1 Click cue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home select your printer Settings Configure Shortcuts For Macintosh users 1 From the Finder navigate to Applications select your printer folder Shortcuts 2 Select your printer from the list and then click Launch Creating a shortcut 1 Launch the shortcuts page and then navigate to Add New Shortcut select a task 2 Assign a shortcut number and shortcut name and then specify the settings Notes e A shortcut number is the number you assign to a particular task and its printer settings You can assign shortcut numbers from 1 to 999 e f you configured the shortcut to show the settings before running then the settings will appear on the printer display Adjust the settings if necessary 3 Click Add Modifying or deleting a shortcut 1 Launch the shortcuts page and then select a shortcut 2 Do either of the following e Make the necessary changes and then click Save Changes e Click Delete Using shortcuts 22 Using shortcuts on the printer Make sure you have created a shortcut From the printer control panel navigate to gt Shortcuts gt f gt select a shortcut gt or gt Bs enter the shortcut number gt Note If you configured the shortcut to show the settings before running then the settings wil
208. sd BEC THUMB uUCEDE eT sone OENU bate t EAE 175 NOLUCOS CR PETENTE REM Ig ProductintortidtiOtius i nan aa UA rcd m EUR e E ER M D uui EE AU SR D UE An LUE Uum Manon 176 216 8 B OG Oi cR RR NR RENE EARLIER ERREUR TK nS 176 melwisigesis bIaQield al EE SU 179 MOEK REOR T TUKNEKTRC ERT ET Safety information 6 Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Use only the power supply and power cord provided with this product or the manufacturer s authorized replacements IN CAUTION POTENTIAL INJURY To reduce risk of fire use only the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as
209. se Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem Your cable telephone service comes from the wall jacks To connect 1 Connect the cable from the wall jack to the port of the printer 2 Remove the protective plug from the port of the printer and then connect the telephone to the port Faxing 83 Scenario 5 Country or region specific setup Different countries or regions have different types of telephone wall jacks The standard wall jack adopted by most countries or regions is the Registered Jack 11 RJ 11 You need to have an RJ 11 plug or a telephone cable that has an RJ 11 connector so you can connect a device to an RJ 11 wall jack V The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ 11 connectors If you have a different type of connector in your country or region then you may need to use an RJ 11 adapter Connecting the printer to a non RJ 11 wall jack To connect 1 Connect one end of a telephone cable to the port of the printer 2 Connect the other end of the cable to the RJ 11 adapter and then connect the adapter to the wall jack Faxing 84 3 If you want to connect another device telephone or answering machine to the same wall jack and if the device has a non RJ 11 connector then connect it directly to the wall jack N
210. sistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to
211. software using 25 Manage Profiles customize printer settings using 131 Manage Shortcuts customize printer settings using 131 memory card inserting 47 printing documents from 44 scanning to 66 Index supported types 47 memory card cannot be inserted 162 memory card slot location 11 memory card troubleshooting checklist 162 nothing happens when memory card is inserted 162 Memory Device Access Error 145 minimum system requirements 23 moving the printer 135 MSCHAPv2 110 multiple pages per sheet printing 43 multiple WEP keys 129 N N9UF Box 106 navigation pane 130 Network x Software Error 145 network connection with USB 126 network indicator light 105 network overview 118 network printer installing 129 network security 118 network setup page printing 102 network troubleshooting cannot print to network printer 174 printer to be configured does not appear in list of printers found on network 173 Network Ports customize printer settings using 131 networking sharing the printer with a Macintosh computer 116 sharing the printer with a Windows computer 116 noise emission levels 178 nothing happens when memory card is inserted 162 notices 177 178 179 180 181 182 183 184 185 186 O on hook faxing 98 ordering paper and other supplies 15 P page does not print 139 page order changing 42 Pages per Side copies 61 paper conserving 7 loading 29 31 paper and other supplies ordering 15 paper defaul
212. st results use only genuine Lexmark ink cartridges Using genuine Lexmark ink cartridges Lexmark printers ink cartridges and photo paper are designed to perform together for superior print quality and our inks are formulated to work with your printer and help extend the life of your product We recommend that you use only genuine Lexmark ink cartridges Lexmark s warranty does not cover damage caused by non Lexmark ink or ink cartridges Ordering and replacing supplies 14 Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out 1 Turn on your printer 2 Open the ink cartridge access door Warning Potential Damage Do not extend the ink cartridge access door beyond 90 degrees when opening to prevent it from breaking 3 Pressthe release tab and then remove the used ink cartridge or cartridges 4 Insert each ink cartridge until it clicks into place TTA Mil 7m Note Install the new ink cartridges immediately after removing them from the packaging to avoid exposing the ink to air 5 Close the ink cartridge access door Ordering and replacing supplies 15 Notes e lf Align Printer appears on the printer display then touch Continue or press f depending on your printer model e Do not remove the alignment page until printing is finished
213. stored in the memory device then press the left or right arrow button to select Photos and then press Ri Note Only files with supported file types will be shown Use the up or down arrow button to select a photo printing option and then press Ri e Select and Print allows you to choose a layout the number of photos per page paper settings photo size photo quality and to sharpen the quality of graphics e Print Photos allows you to print all photos selected photos by photo range and print photos using predefined photo size templates To adjust the print settings press the up or down arrow button to scroll to the option you want to set and then press the left or right arrow button to scroll to the setting you want If necessary press fig to make a selection Press lt gt Note For best results allow the prints to dry at least 24 hours before stacking displaying or storing Printing photos from a PictBridge enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer 1 Insert one end of the USB cable into the camera Note Use only the USB cable that came with the camera 2 Insert the other end of the cable into the PictBridge port on the front of the printer Notes e Make sure that the digital camera is set to the correct USB mode If the camera USB selection is incorrect then the camera is detected as a
214. structure networks with access points wireless routers and network cards that support WPA Most newer wireless network equipment also offer WPA2 security as an option Note If your network uses WPA2 or WPA security then select WPA Personal when you are prompted to select the type of security your network uses WEP WEP Wired Equivalent Privacy is the most basic and the weakest type of wireless security WEP security relies on a series of characters called the WEP key Every device on the wireless network must use the same WEP key WEP security can be used on both ad hoc and infrastructure networks Networking 102 A valid WEP key has e Exactly 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers punctuation and symbols found on a keyboard No Security It is not recommended to use no security at all on a home wireless network Using no security means that anyone within range of your wireless network can use your network resources including Internet access if your wireless network is connected tothe Internet The range of your wireless network may extend far beyond the walls of your home allowing access to your network from the street or from your neighbors homes Printing a network setup page A network setup page lists the configuration settings of the printer including the IP address and MAC address of the printer
215. t and executive size paper Notes Other paper sizes may be supported e Two sided printing is not supported on envelopes card stock or photo paper e Do not remove the page until printing is finished For Windows users 1 With a document open click File Print 2 Click Properties Preferences Options or Setup 3 Navigate to Layout tab gt Print on Both Sides Duplex area gt select Print on both sides 4 Click OK to close any printer software dialogs 5 Click OK or Print Printing 51 To return to single sided printing repeat steps 1 and 2 and then navigate to Layout tab Print on Both Sides Duplex area select Print on one side only For Macintosh users 1 With a document open choose File Page Setup From the Page Setup dialog set the printer paper size and orientation Click OK From the menu bar choose File Print From the Printer pop up menu choose your printer 2 3 4 5 6 From the print options pop up menu choose Quality amp Media 7 From the Paper Type pop up menu choose Plain Paper 8 From the print options pop up menu choose Layout 9 From the Two Sided pop up menu choose Long Edge binding or Short Edge binding e For Long Edge binding pages are bound along the long edge of the page left edge for portrait top edge for landscape Portrait Landscape e For Short Edge binding pages are bound along the short edge of the page top edge for portrait left edge f
216. t a borderless copy on the paper size that you selected For best results with this setting use photo paper and set the paper type to Photo e f you select Fit to Page then the printer scales the document or photo proportionately to fit a single page 5 Press lt gt Copying 60 Adjusting copy quality 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt f gt Quality Press the left or right arrow button to set the copy quality From the Copy menu select Content Type Press the left or right arrow button to scroll to the type that describes the original document and then press RM From the Copy menu select Content Source oe nN oO Ui A Press the left or right arrow button to scroll to the option that describes how the original document was produced and then press Ri 9 Press lt gt Making a copy lighter or darker 1 Load paper 2 Load the original document faceup into the ADF or facedown on the scanner glass 3 From the printer control panel navigate to gt Copy gt fi gt Darkness 4 Press the left or right arrow button to adjust the darkness of your prints Pressing the left arrow button makes the copy lighter Pressing the right arrow button makes the copy darker 5 Press lt gt Collating copies using the printer control panel If you print multiple copies of a document then you
217. t free of all legal obligations restrictions liens and encumbrances Before you present this productfor warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include repair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not
218. t settings saving 34 paper jam inthe ADF 149 paper jam in the duplex unit 148 paper jam in the printer 148 paper or specialty media misfeeds 150 Paper Setup customize printer settings using 131 paper size and type setting 37 paper tray location 11 Paper Tray x Detected 145 Paper Tray x Removed 146 paper recommended brands types and sizes 36 partial document or photo scans 154 parts diagram 10 password 118 pausing print job 55 PDF creating from scan 70 PEAP 109 110 Personal Identification Number method using 109 phone book setting up 89 90 phone plug 83 phone splitter 80 194 photo cards loading 33 photo paper loading 32 photos making borderless copies 59 printing from a memory card or flash drive 49 PictBridge and USB port location 11 PictBridge enabled camera connecting 49 PIN setting for security 19 poor quality at the edges of page 151 poor scanned image quality 154 postcards loading 33 power supply port location 11 Print dialog launching 25 print job canceling 56 pausing 55 resuming 55 print order changing 42 print queue creating 53 finding 53 Print Settings customize printer settings using 131 print speed is slow 152 print troubleshooting cannot delete documents from print queue 141 computer slows down when printing 153 poor quality at the edges of page 151 printed page has ink smears or smudges 152 slow print speed 152 streaks or lines on printed image 152 printed page has ink
219. the display on page 138 Software did not install on page 138 Recovering the security PIN of the printer on page 138 Print job does not print or is missing pages on page 139 Printer is printing blank pages on page 140 Printer is busy or does not respond on page 140 Cannot delete documents from the print queue on page 141 Cannot print through USB on page 141 Troubleshooting 138 Incorrect language appears on the display If the Before you troubleshoot checklist does not solve the problem then try one or more of the following CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel navigate to gt Setup gt Id gt Device Setup gt Mig gt Language gt 2 Press the up or down arrow button to scroll to the language you want and then press W 3 To confirm the setting press the left or right arrow button to scroll to Yes and then press EJ Software did not install If you encountered problems while installing or if your printer does not appear in the list in the printers folder or as a printer option when sending a print job then try uninstalling and reinstalling the software Before you reinstall the software do the following IVIAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one
220. the printer control panel navigate to gt Setup gt fg gt Fax Setup gt fg gt Fax Reports gt 2 Press the arrow buttons to select a report printing option e f you want to print the log of all sent or received fax activity then select Print Job Log e f you want to print the log of all calls to and from your printer then select Print Call Log Faxing 99 How do I print a fax on both sides of the paper 1 From the printer control panel navigate to gt Setup gt I gt Fax Setup gt fi gt 2 Sided Faxes gt 2 Press the arrow buttons to select a setting e Never Incoming faxes are never printed on both sides of the paper regardless of the 2 sided button setting e Always Incoming faxes are always printed on both sides of the paper regardless of the 2 sided button setting 3 Press f How dol forward a fax 1 From the printer control panel navigate to gt Setup gt Q gt Fax Setup gt gt Ringing and Answering gt 9d gt Fax Forward gt 2 Press the arrow buttons to scroll to Forward or Print amp Forward and then press RW 3 Using the keypad enter the number to which you want to forward the fax and then press Ei When you enable this option all the faxes that you receive are automatically forwarded until you disable it To disable fax forwarding return to the Fax Forward menu and then select Off Can I block faxes You can block faxes from specific numbers You can also block junk faxes a
221. the printer pop up menu choose your printer and then click Print If your printer does not appear on the Printer list then choose Add Printer From the list of printers in the Default tab select your printer and then click Add If your printer does not appear on the list then try either of the following e For a USB connected printer remove and then reconnect the USB cable For a printer that is wirelessly connected see the Wireless troubleshooting section IVIAKE SURE THE PRINT JOB IS NOT PAUSED IVIAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer Note Make sure the printer is not in Sleep mode Press and hold b for three seconds to turn off the printer 2 Unplug the power cord from the wall outlet and then pull out the power cord from the power supply 3 After one minute reconnect the power cord into the power supply and then plug the power cord into the wall outlet 4 Turn on the printer REMOVE AND RECONNECT THE USB cABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage If the cable is damaged then use a new one 2 Firmly plug the square end of the USB cable into the back of the printer Troubleshooting 140 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with e amp Note If you continue to have problems then try another USB port on the
222. ting For Macintosh users 1 From the Apple menu navigate to System Preferences Print amp Fax select your printer 2 Click Open Print Queue or Set Up Printers The print queue dialog appears Printing 56 3 Resume the print job e f you want to resume a particular print job then choose the document name and then click Resume e f you want to resume all print jobs in the queue then click Resume Printer or Start Jobs Canceling print jobs To cancel a print job from the printer control panel press 69 and then press M Printing stops and the printer returns to the home screen To cancel a print job from the computer do the following For Windows users 1 Click e or click Start and then click Run 2 Inthe Start Search or Run box type control printers 3 Press Enter or click OK The printers folder opens 4 Right click the printer and then select Open or See what s printing 5 Cancel the print job e f you want to cancel a particular print job then right click the document name and then select Cancel f you want to cancel all print jobs in the queue then click Printer gt Cancel All Documents For Macintosh users 1 Click the printer icon on the Dock The print queue dialog appears 2 Choose the job you want to cancel and then click Delete Printing from a mobile device What is LexPrint LexPrint is a free application that lets you print easily from your iPad iPhone or iPod touch using any
223. tion registering 86 sending a scheduled fax 97 sending faxes tips 91 sent history report 98 setting Auto Answer 95 Caller ID 86 fax header and footer 86 fax quality 97 maximum sending speed 87 sender information 86 Transmit Terminal Identification TTI 86 setting the duplex printing dry time 52 setting the paper size and type 37 setting the two sided printing dry time 38 setting up fax country or region specific 83 digital telephone service 81 DSL connection 79 standard telephone line connection 76 VoIP connection 80 setting up printer faxing 94 on wired network Macintosh 111 on wired network Windows 111 on wireless network Macintosh 104 on wireless network Windows 104 setup troubleshooting cannot print through USB 141 incorrect language appears on display 138 page does not print 139 printer does not respond 140 printer printing blank pages 140 recovering security PIN 138 software did not install 138 196 shared printing 116 sharing printer in Windows 116 Short Paper 147 shortcut creating 21 deleting 21 modifying 21 shortcuts 20 21 using shortcuts on printer 22 shortcuts page launching 21 signal strength finding 123 Sleep timeout changing 18 software did not install 138 software updates checking 26 software optional finding installing 26 speaker volume adjusting 96 Speed Dial setting up 89 splitter choosing 94 SSID finding 125 locating 118 wireless network 118 Standard N
224. tity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges See your user documentation in order to program this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country
225. tlet but the power switch is turned off 0 55 W The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout Factory default Sleep Mode Timeout for this product in minutes By using the configuration menus the Sleep Mode Timeout can be modified between 1 minute and 240 minutes Setting the Sleep Mode Timeoutto a low value reduces energy consumption but may increase the response time ofthe product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the electrical outlet Total energy usage It is sometimes helpful to calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate e
226. to select a dial volume setting and then press EJ Adjusting the ringer volume 1 From the printer control panel navigate to gt Setup gt fig gt Fax Setup gt ig gt Ringing and Answering gt g gt Ringer Volume gt 2 Press the up or down arrow buttons to select a ringer volume setting and then press Ri Faxing 97 How can I make sure that fax calls go to the printer and voice calls go to the answering machine To make sure the printer picks up incoming faxes set Auto Answer to On and then set the printer to pick up after a greater number of rings than the answering machine For example if the answering machine picks up calls after four rings then set the printer to pick up after six rings This way the answering machine picks up calls first and your voice calls are received If the call is a fax then the printer detects the fax signal on the line and takes over the call What settings work best with voice mail service Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company Thisfeature allows you to have multiple telephone numbers on one telephone line Each telephone number has a designated ring pattern All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only The different ring patterns let you know which telephone number was dialed and which device
227. ty information 118 signal strength 123 SSID 118 troubleshooting 162 types of wireless networks 122 wireless network compatibility 101 wireless print server not installed 169 wireless settings changing after installation Macintosh 107 changing after installation Windows 107 198 resetting to factory defaults 165 wireless setup advanced 103 129 guided 129 information needed for 102 wireless signal strength 123 wireless signal absorption 124 wireless troubleshooting cannot print over wireless network 166 changing wireless settings after installation Macintosh 107 changing wireless settings after installation Windows 107 lost connection to printer 165 printer and computer on different networks 125 printer works intermittently on wireless network 171 Wi Fi Protected Setup configuring manually 109 using 117 Wi Fi Protected Setup logo identifying 117 WPA 101 109 WPA WPA2 preshared passphrase locating 117 WPA2 101
228. types and font settings that require less ink Most programs or applications let you adjust the darkness of the colors Use high yield cartridges Inks in high yield cartridges allow you to print more pages Preview print jobs before printing Use the preview features found in Toolbars the Print Preview dialog or the printer display depending on your printer model Recycling Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program To return an ink cartridge go to www lexmark com recycle Follow the instructions to request a postage paid bag Recycle the product packaging Recycle your old printer instead of throwing it away Recycle paper from discarded print jobs Use recycled paper To read the Lexmark Environmental Sustainability Report see www lexmark com environment Note Your printer may not come with some of these programs or some of the functions of these programs depending on the features of the printer that you purchased Finding information about the printer Publications What are you looking for Find it here Initial setup instructions Setup documentation e Connecting the printer The setup documentation came with the printer and is also available on the Lexmark Web site at http support lexmark com Installing the printer software About your printer 9 What are you looking for Find it here Additional setup and instructions for
229. up gt Paper Type gt B M select the default paper type gt Loading original documents on the scanner glass 1 Open the scanner cover and place the document facedown on the scanner glass 2 Close the scanner cover Loading paper and original documents 35 Loading original documents into the ADF Note Make sure the paper is below the maximum fill line located on the edge of the paper guide Overloading the tray can cause paper jams 1 Adjust the paper guides on the ADF input tray to the width of the original document 2 Load the original document faceup and top edge first until the tip of the document fits snugly into the ADF You can load the following paper sizes Letter Legal 8 x 10 inches A4 B5 A5 20 x25 cm Executive Oficio Mexico Folio Note Make sure that the paper size loaded matches the paper size setting in the scan options menu Loading paper and original documents 36 Using different paper sizes and types For best results choose a recommended paper for a print job Recommended paper brands For e mails received faxes internal documents and similar print jobs Size Recommended paper i Set paper type to Letter PrintWorks 30 Recycled Multipurpose Paper 00011 4 UPM Future Multitech For colorful and high coverage documents Size Recommended paper Set paper type to Letter Georgia Pacific Everyday InkJet 24 lb ColorLok Certified Plain and Laser Paper 214305
230. ur network see the printer User s Guide Accessing the Embedded Web Server Note Make sure the printer is connected to your network For more information see the printer User s Guide 1 Obtain the printer IP address e From the printer home screen e From the TCP IP section in the Networks Ports menu Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Open a Web browser and then type the printer IP address in the address field The Embedded Web Server appears Understanding the home page Navigation pane Access the Embedded Web Server menus Header bar e View a brief summary of your printer supplies e View the information on printer model IP address contact information and location Access the Search function Note The search fields may not appear in the Embedded Web Server depending on your printer model Information pane View specific information and access submenu items depending on the menu selected from the navigation pane Using the Embedded Web Server 131 Customizing printer settings 1 From the navigation pane select Settings 2 Doone ofthe following General Settings View and customize general printer settings Copy Settings E mail FTP Settings View and customize settings for making copies Note This feature may not appear in the Embedded Web Server depending on your printer model View and customize settings for sending and receiving
231. ur printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page Lexmark has various ways to help you solve your printing problem Visit the Lexmark Web site at http support lexmark com and then select one of the following Tech Library You can browse our library of manuals support documentation drivers and other downloads to help you solve common problems You can send an e mail to the Lexmark team describing your problem A Lexmark team representative will respond and provide you with information to solve your problem Live chat You can chat directly with a Lexmark Service Representative They can work with you to solve your printer problem or provide Assisted Service where the Lexmark Service Representative can remotely connect to your computer through the Internet to troubleshoot problems install updates or complete other tasks to help you successfully use your Lexmark product Telephone support is also available In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Notices 176 Notices Product information Product name Lexmark Pro4000 Series Machine type 4447 Model s Pro4000 OnO OnE Pro4000c 000 Edition notice April 2012 The following paragraph does not apply to any country where such provisions are incon
232. used by others You may be prompted to enter a PIN if the network computer you are scanning to requires one To learn how PINs get assigned to network computers see the Help for the printer software associated with your operating system Canceling scan jobs Do one or more of the following e From the printer control panel press 69 and then press Ri Scanning stops and the printer returns to the previous menu e f you are sending the scan job using the printer software then cancel the scan job from the software dialog E mailing 72 E mailing You can use your printer to send e mail to one or more recipients without using a computer provided you have set up the scan to e mail task through shortcuts For more information see the section on shortcuts in the User s Guide Before you can send e mail using the printer control panel you must first configure the network connection and e mail settings of your printer Setting up the printer to e mail Setting up the e mail function For Windows users 1 Click cue or Start 2 Click All Programs or Programs and then select the printer program folder from the list 3 Navigate to Printer Home gt select your printer gt Settings gt Set up the printer to e mail The E mail Setup Wizard opens 4 Follow the instructions on the computer screen For Macintosh users 1 From the Finder navigate to Applications select your printer folder Printer Settings Email 2 F
233. users 1 Click Un or click Start and then click Run 2 Inthe Start Search or Run dialog type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter The IP address appears as four sets of numbers separated by periods such as 192 168 0 100 Troubleshooting 170 For Macintosh users 1 From the Apple menu navigate to About This Mac More Info 2 From the Contents pane choose Network 3 If you are connected over a wireless network then choose AirPort from the Active Services list The Router entry is typically the access point Locating the printer IP address e From the printer print a network setup page In the TCP IP section look for Address e View the printer settings From the printer control panel navigate to gt Setup gt ig gt Network Setup gt fig gt Wireless 802 11 b g n gt Jd gt Network Connection Setup gt fg gt TCP IP gt fj gt IP Address gt or gt Setup gt ig gt Network Setup gt Q gt Ethernet 10 100 gt J gt Network Connection Setup gt 9 gt TCP IP gt 9 gt IP Address gt If the printer or the laptop does not have an IP address or if either has an address of 169 254 x y where x and y are any two numbers between 0 and 255 then do the following 1 Turn off the device that does not have a valid IP address the laptop the printer or both 2 Turn on the device and then check the IP addresses again If the printer or the laptop still does not rece
234. uses ink so clean them only when necessary e Deep cleaning uses more ink so try the Clean Printhead option first to save ink e fthe ink levels are too low then you must replace the ink cartridges before you can clean the printhead nozzles e See the User s Guide for more information on how to clean the printhead nozzles Replace Ink Cartridge Try one or more of the following e Replace the ink cartridge with one that is supported by your printer Press fig to clear the message e See the User s Guide or visit the Lexmark Support Web site at http support lexmark com for a list of supported ink cartridges Scanned Document Too Long The scan job exceeds the maximum number of pages Press X to clear the message and cancel the current scan job Troubleshooting 147 Scanner ADF Cover Open Try one or more of the following e Close the ADF cover to clear the message e Press X to cancel the current scan job Scanner Disabled Try one or more of the following Check the printer software settings or the Administration settings from the printer to enable the scanner For more information contact customer support e Press fi to clear the message Short Paper Try one or more of the following e Touch OK or press EJ depending on your printer model e Make sure the paper size is correctly set Load paper with the correct size in the tray or on the paper support Check the paper guides and then make sure the
235. using the printer User s Guide The User s Guide is available on the installation software CD Selecting and storing paper and specialty media Loading paper Performing printing copying scanning and faxing tasks depending on your printer model Configuring printer settings Viewing and printing documents and photos Setting up and using printer software Setting up and configuring the printer on a network For updates check our Web site at depending on your printer model http support lexmark com Caring for and maintaining the printer Troubleshooting and solving problems Creating and customizing printer solutions depending on your SmartSolutions User s Guide printer model Go to http smartsolutions lexmark com Help using the printer software Windows or Mac Help Open a printer software program or application and then click Help Click 2 to view context sensitive information Notes e The Help installs automatically with the printer software The printer software is located in the printer program folder or on the desktop depending on your operating system Lexmark Support Web site http support lexmark com The latest supplemental information updates and online technical support Troubleshooting hints and tips Frequently asked questions Documentation Driver downloads Live chat support E mail support Note Select your region and then select your product to view the appropriate su
236. ving 92 tips sending 91 two sided 99 using the computer 92 using the control panel 91 faxing tips receiving faxes automatically 93 FCC notices 177 181 184 file types supported 47 finding information 8 MAC address 127 print queue 53 publications 8 Web site 8 firewall on computer 165 flash drive inserting 47 printing documents from 44 scanning to 66 forwarding faxes 99 France special wireless setup instructions 106 Freebox 106 frequently asked questions USB cable 121 Index G General Settings customize printer settings using 131 glossy paper loading 32 greeting cards loading 33 Group Dial setting up 89 90 H header bar 130 home page areas 130 understanding 130 ID cards copying 59 Import Export customize printer settings using 131 improving scan quality 71 incorrect language appears on display 138 index cards loading 33 information finding 8 information needed for setting up printer on Ethernet network 110 information pane 130 information you will need during wireless setup 102 infrastructure network 122 ink conserving 7 ink cartridge access door location 11 Ink Cartridge Access Door Open 143 Ink Cartridge Error 144 Ink Cartridge Missing 144 ink cartridges ordering 13 replacing 14 using genuine Lexmark 13 ink levels checking 133 Ink Low 145 inserting a memory card or flash drive 47 installation cable 121 installing network printer 129 install
237. where Dis the letter of your CD or DVD drive C Press Enter or click OK 3 Click Install and then follow the instructions on the computer screen For Macintosh users 1 Close all open applications 2 Insert the Software and Documentation CD If the installation dialog does not appear after a minute then click the CD icon on the desktop 3 Double click the software installer package 4 Select My printer is already set up am installing it on a new computer 5 Click Continue and then follow the instructions on the computer screen Determining the printer status using the network indicator light The Wi Fi or Ethernet indicator light shows the network status of the printer Notes e The network indicator light is located on the printer control panel The printer may have an Ethernet or a wireless indicator light or both depending on your printer model To find out if your printer has Ethernet or wireless capability see the Quick Reference Guide or contact your system support person The printer supports one local USB connection and one network connection Ethernet or wireless at a time It is not possible to use both Ethernet and wireless at the same time Networking 106 Indicator light Printer status The printer is turned off or is powering up The printer is not connected to an Ethernet or a wireless network and is in Sleep mode The printer has not been configured for an Ethernet or a wireless network The printer
238. wirelessly The SSID of the printer must match the SSID of the computer if the computer is already connected to the wireless network For Windows users 1 Obtain the SSID of the network that the computer is connected to a Type the IP address of your access point wireless router in the address field of your Web browser If you do not know the IP address of the access point then do the following 1 Click e or click Start and then click Run 2 Inthe Start Search or Run dialog type cmd 3 Press Enter or click OK 4 Type ipconfig and then press Enter Check the Wireless Network Connection section e The Default Gateway entry is typically the access point e The IP address appears as four sets of numbers separated by periods such as 192 168 2 134 b Typethe user name and password of the router when prompted c Click OK d Inthe Wireless settings section look for the SSID e Write down the SSID Note Make sure you copy it exactly including any capital letters 2 Obtain the SSID of the network that the printer is connected to a From the printer print a network setup page b Inthe Wireless section look for SSID 3 Compare the SSID of the computer and SSID of the printer If the SSIDs are the same then the computer and the printer are connected to the same wireless network If the SSIDs are not the same then run the utility again to set up the printer on the wireless network used by the computer For Macintosh users with an A
239. xinig iu eese eec e rr Bittern E Ren t eod dr eae 50 Waa IME DIA RODS i eiut i Putesiv ies SEevc Eg E du ub bateria E rOst E deneso redo odirseod iut 53 Printing oma Mope deV Cenie aeei estes acta sed ver odit dv UoPa TOE 56 COV INE cori voie priis viis ver i ui oe itus edo E DU C PR edd OI Id eM DPC EMO TIDS TOR eee dig NOT TET 58 Makine CODIO E ea T S TEUER 58 eje iare IRA ENTE E DO D 59 Enlargins or educiBB Mag ES cnrs ae pene danas Ri onL a saan d eal d ve a du ui DueE Fev OLI dee 59 ACIUSUINE copy duallby ssssceo eo Ue de e bio PE voa iva CE vivet am aequ rtr Vr ER ie we 60 Making acopy IBLE OF al KB secs tim bli tto eph der cu P Ud i TU ed LC e eo OL IUdU 60 Collating copies using the printer control panel seen nnns 60 Placing separator sheets between COPIES ccccsscccscccseccesecceecccsceeseccenceesucceeceeuceeeeecneeeeeeeeeeeeeuetsesagess 61 Copying multiple pages on one Sheet o tte rax eed eoa adr sea re bo ora eu de eue Oben pd Poe dabis idunt 61 Placing an Overlay message On eath pale sies ooo bea ee ir vaa inc Sea E bee E uelis ope ba ids 61 REMOVING the Dackeround Ora CODY aem ar Lider ep S raUc cres NS bcr EEA 62 Waking a dUDIEX ttwo sided COPY cerrar onser prn p re pPVR AC ciun E OIM Se Eu reri DEOR vae etbsasers bibi oe bereit 62 Canceling Copy Me CETTE TEL Um n 63 Scal E arrincan QU 0020229 EDI UON Io DOTT ELA ILIO Ee vedi tn vi doa Pare tuu Tat oss DA TIPS Ereldie iinlntE
240. y 10 or 26 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or e Exactly 5 or 13 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WEP key are case sensitive If your access point is using WPA or WPA2 security then the WPA WPA2 preshared key passphrase should be e Exactly 64 hexadecimal characters Hexadecimal characters are A F a f and 0 9 or From 8 to 63 ASCII characters ASCII characters are letters numbers and symbols found on a keyboard ASCII characters in a WPA passphrase are case sensitive Note If you do not know this information then see the documentation that came with the access point or contact your system support person Troubleshooting 167 CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION REGISTRATION BUTTON Wireless broadband boxes in Europe the Middle East and Africa such as Livebox AliceBox N9UF Box Freebox or Club Internet may require you to press an association registration button when adding the printer to your wireless network If you are using one of these boxes and need more information then see the documentation that came with your box or contact your internet service provider ISP IVIOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances cordless phones baby monitors and security system cameras Make sure
241. ype the path to the CA certificate or click Browse to locate the certificate file EAP TLS a Click Install Signed Certificate and then type the path to the signed certificate or click Browse to locate the certificate file b Click Install CA Certificate and then type the path to the CA certificate or click Browse to locate the certificate file 2 Type the necessary information that the authentication server requires 3 Click OK and then follow the instructions on the computer screen Installing the printer on an Ethernet network Information you will need to set up the printer on an Ethernet network Make sure you have the following information before you begin A valid unique IP address for the printer to use e The gateway for the network Networking 111 e The network mask of the network where the printer will be used e The name of the domain where the printer will reside e The hostname of the printer Any security information required for authentication to the network Note Make sure you have an Ethernet cable to connect the printer to the network and an available port either on a networking device or a wall jack that physically connects the printer to the network Installing the printer on an Ethernet network Before you install the printer on an Ethernet network make sure that You have completed the initial setup of the printer Your network is set up and working properly Your computer is connected t

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