Lexmark 320 Printer User Manual
Contents
1. NEPS environments is to use the Network Printer Utility for NetWare The Network Printer Utility automatically creates all the necessary NetWare objects print queue objects print server objects and printer objects Do the following from a Windows NT workstation running Novell NetWare Client32 software or from a Windows 95 or Windows 98 workstation running either Novell Client32 or Microsoft Client for NetWare networks 1 Install the Network Printer Utility for NetWare on the workstation This software is located the following directory on the drivers CD that shipped with your printer X the drive letter of your CD ROM drive X Interwin instwin exe a Double click instwin exe b Select your language and then click OK www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 27 C Select to use Existing Program Group and then click OK The Network Printer Utility is installed on the workstation in a directory called netprint On the Windows desktop click Start Lexmark Network Printer Utility This program finds all the network printers containing on board network functionality or MarkNet internal printer servers that are on the same sub net It will also find any printers attached to MarkNet external print servers Double click the network printer and or print server you want to2. This print server obtains print jobs from queues located on one or more file servers PSERVER print servers actually log into NetWare servers as a NetWare client and require one NetWare user license per PSERVER device www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 29 NPRINTER vs PSERVER in IntraNetWare NetWare Directory Services NDS Print servers are fully supported in IntraNetWare NDS using either NetWare NPRINTER or PSERVER If you use bindery emulation you cannot use NPRINTER NPRINTER in IntraNetWare NDS Advantage of using NPRINTER in NDS Does not require a NetWare server user license Disadvantages of using NPRINTER in NDS Little information is available about the print job After a job leaves a print server queue it is removed from the queue regardless of whether it actually prints This could cause a print job to be lost if the printer is turned off in the middle of the print job This is inherent in the NetWare design Notes about printing performance Many people prefer to configure their print servers in PSERVER In early versions of NetWare PSERVER performance was significantly better than NPRINTER RPRINTER performance www lexmark com Lexmark E320 E322 Printer Setting up the network printer 30 e Printing This performance difference
3. the TCP IP task Check the Enable box to activate TCP IP www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 25 Verify that the protocol that you are trying to use is installed properly on the server Hint Start Settings Control Panel Network Protocols Look for TCP IP or DLC LexLink Issue a ping command to the print server ping 157 184 8 231 Establish an FTP session with the print server ftp 157 184 8 231 Using the FTP put command print a file The file you use with FTP can be in PCL or PostScript emulations PDF HTML or any other language the printer understands If the file prints this confirms the TCP IP protocol is working properly in the MarkNet print server put mytest ps or put mytest txt 7 Reset both the print server and the printer 8 If possible shut down Windows NT Server and restart the server There could be a spooler problem that requires a restart Try printing again www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 26 Novell NetWare Queue based printing Set up the printer using the Network Printer Utility The easiest way to configure the print server for NetWare jobs in non NDPS and non
4. want this function Note The status window opens up with every print job you send and gives you real time information about the job being printed and the condition of the printer e Administration e Index 10 On the Network Support tab select TCP IP Note If a shaded check mark is beside an option support for that environment is already installed and will be updated with this installation www lexmark com Lexmark E320 E322 Printer Setting up the network printer 14 e Printing 11 Click Finish Installation When prompted for a reboot answer Yes Exit the CD if necessary e Paper handling Files are copied to the computer and printer objects are created in the Windows printers folder A message appears when installation is complete Part 2 Create a Network Port e Maintenance 1 Click Start Settings Printers Select the printer you just created Click File Properties Click Details and then Add Port Click Network Printer Monitor and then OK o Troubleshooting o0 Ff ODN e Administration Enter the information to create the port a Assign a logical port name This can be any name that reminds you of the printer e Index such as E322 lab4 This name eventually appears in the list of available ports www lexmark com Lexmark E320 E322 Printer Setting up the network printer 15 e Printing b Select the IP address of your printer from the list If the address is n
5. IP address text box e Paper handling If you don t know the IP address press the operator panel button to print a network setup page and look under the TCP IP heading e Maintenance C Check the option to Set this protocol to be the default protocol d Click OK The new port is assigned to the printer 7 Print a test page to verify printer installation If the Printer Properties window is still o Troubleshooting open click Print Test Page on the General tab If you have closed the Printer Properties do the following Uu i gt i gt Pri e Administratiol a Click Start Settings Printers b Click File Properties c On the General tab click Print Test Page e Index When a test page prints successfully printer setup is complete Part 3 Sharing the printer on the network 1 Click Start Settings Printers 2 Select the printer you just created www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 20 3 Click File Sharing 4 Check Shared and then type a name in Shared Name text box 5 Inthe Alternate Drivers section select the operating systems of all the network clients that will print to the printer 6 Click OK Note If you are missing files you may be prompted to provide the operating system CD of the server 7 Check the following to make
6. Maintenance o Troubleshooting e Administration e Index Setting up the network printer 31 Disadvantage of using PSERVER in NDS Requires a NetWare server user license for each PSERVER device Also in IntraNetWare you can pool printers by assigning a single print queue to multiple printers or share printers by assigning multiple print queues to a single printer Be careful when configuring pooled printer environments because the printers need to have the same capabilities in terms of printer data stream and resources such as fonts forms internal memory resolution and so on Though Novell recommends assigning one print queue per printer for ease of management it may be useful to share a printer between multiple queues when a printer supports multiple emulations such as PostScript and PCL RPRINTER vs PSERVER in NetWare 3 x Print servers are fully supported in NetWare 3 x using either RPRINTER or PSERVER RPRINTER in NetWare 3 x Advantage of using RPRINTER in NetWare 3 x Does not require a NetWare server user license www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 32 Disadvantages of using RPRINTER in NetWare 3 x Little information is available about the print job After a job leaves a print server queue it is removed from the queue rega
7. configure a Setaunique Adapter login name This is the name the print server uses to log in to the NetWare server b Select PSERVER mode 4 From the File menu click Setup 5 Select Quick or Customized then select the mode f you want to manage NDS queues you must specify the NDS tree and context where the MarkNet print server is defined You also need to create or select queues to be serviced f you want to manage bindery queues you must first specify the file servers Afterward you must create or select queues to be serviced www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 28 6 If prompted to reset the print server select Yes to immediately begin servicing the queues Choosing NPRINTER RPRINTER or PSERVER When configuring your print server you ll have to set it up in either NPRINTER RPRINTER or in PSERVER How NPRINTER RPRINTER works A MarkNet print server configured in NPRINTER RPRINTER acts as a remote printer This remote printer receives print jobs from a NetWare print server The NetWare print server a program called PSERVER NLM running on a NetWare server obtains print jobs from a queue and sends them to the remote printer How PSERVER works A MarkNet print server set up in PSERVER acts as a NetWare print server attached to NetWare servers
8. e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 1 Print servers connect printers to networks This lets many users access printers from their own workstations a very cost effective way to share powerful and expensive printers It is not necessary to buy an extra personal computer to attach each printer to the network You use the print server instead Environments we support Print servers support an extraordinarily wide range of network environments Any single print server on any given physical network can accept and process print jobs from any or all of these logical networks concurrently For example if a MarkNet XI physically attaches a printer to an Ethernet network then a NetWare client and an AppleTalk user can send print jobs to the printer simultaneously The print jobs are processed on a first come first served basis Connect the hardware Instructions on connecting the Ethernet cable to your Lexmark E320n Printer can be found in the printer Setup Book To view the Setup Book from this CD click the Home icon Other Resources PDFs for Printing Setup Guide www lexmark com Lexmark E320 E322 Printer Setting up the network printer 2 e Printing Print a network setup page Push the operator panel button with a brief button press to print a network setup page showing the physical address of the network print
9. e network printer 12 b Click File Properties c On the General tab click Print Test Page When a test page prints successfully client setup is complete Set up LexIP printing on Windows 95 98 Me This is the method you must use if you want to set up direct printing on Windows 95 98 Me clients You can view this file online before you begin installing or print the file to an alternate network printer that is already set up Part 1 Install printer drivers and TCP IP network support 1 Launch the drivers CD If you still have the CD running click Back to return to the first screen Click Printer Software Click the icon to install the version of software on the CD Agree to the license agreement cT A W N Select Custom Install and then click Next www lexmark com Lexmark E320 E322 Printer Setting up the network printer 13 e Printing 6 When the list of software components is offered select all the options you want to install You need to at least select the following e Paper handling Printer Drivers to obtain a custom driver for your printer Network Support TCP IP 7 When the list of printer choices is offered select the model of the printer you want to e Maintenance install and then click Add 8 Click Next 9 On the Drivers and Bi Di support tabs modify any settings you want On the Bi Di e Troubleshooting support tab remove the check mark from the status window if you do not
10. er A printer settings page prints first and after a few moments a network setup page prints Save the network setup page because you will use it later e Paper handling e Maintenance Configure and print o Troubleshooting TCP IP Step 1 Set the IP address netmask and gateway e Administration You must assign an IP address netmask and gateway to the print server in order for other network devices to find it on the network f you have DHCP the proper addresses are automatically assigned To verify the assignment has happened print a network setup page and make sure the IP address netmask and gateway appear as non zero e Index f you don t have DHCP there are other methods you can use to manually assign the address such as static ARP and telnet or a setup utility www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 3 DHCP This method automatically sets the IP address netmask gateway host name and WINS server using a Dynamic Host Configuration Protocol DHCP server The DHCP server or a forwarding agent must be attached to the same IP subnet as the print server Make sure the DHCP server has scope defined for the subnet Ensure that the DHCP server provides the following options 001 Netmask Netmask for IP subnet 003 Router IP address of route
11. es www lexmark com Lexmark E320 E322 Printer Setting up the network printer 11 e Printing 4 Click Ports and then Add Port 5 Click Network Port and then New Port ge Paper handling 6 Enter the information to create the port a Assign a logical port name This can be any name that reminds you of the printer such as E322 lab4 This name eventually appears in the list of available ports e Maintenance b Select the IP address of your printer from the list If the address is not listed then click Enter TCP IP address or Name of Print Server and then type the address in the IP address text box o Troubleshooting If you don t know the IP address press the operator panel button with a brief button press to print a network setup page and look under the TCP IP heading C Check the option to Set this protocol to be the default protocol e Administration d Click OK The new port is assigned to the printer 7 Press the operator panel button with a brief button press to print a test page to verify e Index printer installation If the Printer Properties window is still open click Print Test Page on the General tab If you have closed the Printer Properties do the following a Click Start Settings Printers www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up th
12. every print job you send and gives you real time job status information and sends you alerts if there are problems printing On the Network Support tab select TCP IP Note If a shaded check mark is beside an option support for that environment is already installed and will be updated with this installation www lexmark com Lexmark E320 E322 Printer Setting up the network printer 18 e Printing 12 Click Finish Installation When prompted for a reboot answer Yes Exit the CD if necessary e Paper handling Files are copied to the computer and printer objects are created in the Windows printers folder A message appears when installation is complete Part 2 Creating a Network Port e Maintenance 1 Click Start Settings Printers Select the printer you just created Click File Properties Click Ports and then Add Port o Troubleshooting Click Network Port and then New Port o0 Ff ODN e Administration Enter the information to create the port a Assign a logical port name This can be any name that reminds you of the printer e Index such as E322 lab4 This name eventually appears in the list of available ports www lexmark com Lexmark E320 E322 Printer Setting up the network printer 19 e Printing b Select the IP address of your printer from the list If the address is not listed then click Enter TCP IP address or Name of Print Server and then type the address in the
13. he network printer Description Serious failure The print server is unable to recover Cause and solution Unrecoverable software error Call Customer Support o Troubleshooting e Administration e Index binary 15 for 0 25 sec binary x for 0 25 sec repeat continuously where x could be 0 1 2 3 4 5 6 7 8 or 9 POST error Power on self test error During start up a hardware failure was detected on the print server Press the Menu and Test buttons simultaneously to reset the print server f the problem reoccurs call Customer Support binary 9 for 1 sec binary 6 for 1 sec repeat continuously The print server is not connected to the network Print a network setup page and look under Status If it shows the printer server is not connected Make sure the Ethernet cable is firmly plugged in Try another wall outlet A Lexmark E320 E322 Printer www lexmark com
14. install You need to at least select the following e UE Printer Drivers to obtain a custom driver for your printer Network Support TCP IP 8 When the list of printers is offered select the model of the printer you want to install p 7 and then click Add 9 When the printer appears in the Selected Printers list click Next www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 10 10 On the Drivers and Bi Di support tabs modify any settings you want On the Bi Di support tab remove the check mark from the status window if you do not want this function Note The status window opens up with every print job you send and gives you real time job status information and sends you alerts if there are problems printing 11 On the Network Support tab select TCP IP Note If a shaded check mark is beside an option support for that environment is already installed and will be updated with this installation 12 Click Finish Installation When prompted for a reboot answer Yes Exit the CD if necessary Files are copied to the computer and printer objects are created in the Windows printers folder A message appears when installation is complete Part 2 Create a Network Port 1 Click Start Settings Printers 2 Select the printer you just created 3 Click File Properti
15. inter e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 6 Press the operator panel button with a brief button press to print a network settings page Look under the TCP IP heading on the network setup page to see if there is an IP address listed for the print server and that the TCP IP protocol is turned on activated If TCP IP is turned off use the IPX protocol to activate it Select the printer and then select the TCP IP task Check the Enable box to activate TCP IP Issue a ping command to the print server ping 157 184 8 231 Establish an FTP session with the print server Expect the print server to return its current firmware level such as 2 5 15 ftp 157 184 8 231 Using the FTP put command print a file This file can be PCL or PostScript emulations PDF HTML or any other printer language the printer understands If the file prints this confirms the TCP IP protocol is working properly in the print server put mytest ps or put mytest txt www lexmark com Lexmark E320 E322 Printer Setting up the network printer 7 e Printing 5 Check the port settings on the printer object For example in Windows 95 do the following a Click Start Settings Printers select the printer object click File Properties e Paper handling Details tab Port Settings button b Check all parameters on the Print Serve
16. is less for IntraNetWare Actual print job throughput is affected by many other factors such as topology job size and content and print server settings Under 4 many circumstances NPRINTER provides an excellent IntraNetWare NDS solution e Paper handling PSERVER in IntraNetWare NDS Advantages of using PSERVER in NDS Does not require that PSERVER NLM be installed on the NetWare server e Maintenance Increases performance Although overall print job throughput is affected by many factors file transfer time on the network may be faster using PSERVER because In NPRINTER RPRINTER NetWare uses SPX to transfer packets Packet size for data transmitted in SPX is 512 bytes o Troubleshooting e UE In PSERVER NetWare uses IPX to transfer packets Packet size for data transmitted in IPX is up to 1 Kilobyte for Ethernet and up to 4 Kilobytes for Token Ring networks Because of this difference in packet size PSERVER may be faster than NPRINTER RPRINTER Actual IPX packet size is negotiated by the client application This actual IPX packet size is often less than the maximum because of packet size limitations of gateways and routers e Index If printing is a significant part of your network traffic and if network traffic is a proven concern for your network you may find it better to use the print servers in PSERVER www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e
17. lt name of the printer is listed beside Name 4 Click Create www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 36 5 If prompted to select a PPD PostScript Printer Description you need to install the proper PPD from the drivers CD To do this launch the CD click Installer select the appropriate PPD for your printer and then click Install Go back to the Chooser and try to create the new printer again Note A PPD describes the printer or printer family For example the PPD lists which options are valid for the printer 6 Look for an icon in the Chooser next to the printer name This means you have successfully set up the new printer and a new desktop printer icon is on your desktop 7 Inthe Chooser select the printer you want to use and then close the Chooser window Changing the zone If you want to change the zone of the new printer using MarkVision find the printer in the main MarkVision window select it from the list and choose Adapter Settings 1 If you haven t already done so install MarkVision On the drivers CD click Install printer software Do a Custom Install and select MarkVision 2 Launch MarkVision 3 Click View and then Select Zones 4 Select the zone that contains the new printer www lexmark com Lexmark E320 E322 Printer Setting up
18. nance 4 o Troubleshooting On the Windows desktop of the client computer double click Network Neighborhood Locate the host name of the server computer and then double click the host name Right click the shared printer name and then click Install Wait a few minutes for the driver information to be copied from the server computer to the client computer and for a new printer object to be added to the Printers folder The time this takes varies based on network traffic and other factors Close Network Neighborhood 5 Printa test page to verify printer installation e Administration a Click Start Settings Printers b Click File Properties c On the General tab click Print Test Page e Index When a test page prints successfully printer installation is complete www lexmark com Lexmark E320 E322 Printer Setting up the network printer 23 e Printing Setting up clients peer to peer 1 Click Start Settings Printers Paper handling 2 Click Add Printer to launch the Add Printer wizard 3 Click Network Print Server Maintenance 4 Select the network printer from the Shared printers list If the printer is not listed type e the path of the printer in the text box The path will look similar to the following o Troubleshooting lt server host name gt lt shared printer name gt The server host name is the name of the server computer that identifies it to the network The shared
19. nting Install a shared printer on a Windows NT 4 0 2000 server You can view this file online before you begin installing or print the file to an alternate network printer that is already set up Part 1 Installing printer drivers and TCP IP network support 1 o0 Aa W ND Launch the drivers CD If you still have the CD running click Back to return to the first Screen Click Printer Software Click the icon to install the version of software on the CD Agree to the license agreement Select Custom Install and then click Next When asked where you want the software installed click Local Computer www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index 10 11 Setting up the network printer 17 When the list of software components is offered select all the options you want to install You need to at least select the following Printer Drivers to obtain a custom driver for your printer Network Support TCP IP When the list of printers is offered select the model of the printer you want to install and then click Add When the printer appears in the Selected Printers list click Next On the Drivers and Bi Di support tabs modify any settings you want On the Bi Di support tab remove the check mark from the status window if you do not want this function Note The status window opens up with
20. ot listed then click Enter TCP IP address or Name of Print Server and then type the address in the IP address text box e Paper handling If you don t know the IP address press the operator panel button with a brief button press to print a network setup page and look under the TCP IP heading e Maintenance C Check the option to Set this protocol to be the default protocol d Click OK The new port is assigned to the printer 7 Press the operator panel with a brief button press to print a test page verifying printer e Troubleshooting installation If the Printer Properties window is still open click Print Test Page on the General tab If you have closed the Printer Properties do the following Administration a Click Start Settings Printers b Click File Properties e Index c On the General tab click Print Test Page When a test page prints successfully client setup is complete www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 16 Use shared printing if your organization needs to centrally manage network printers To set up this type of printing you must install the printer on a server and set it up to be shared with network clients Note If your organization has no need to centrally manage network printers from a single location see direct IP pri
21. p to automatically reconfigure the printer options Or you can select Configure to manually reconfigure the printer options LaserWriter 8 environment LaserWriter 8 4 1 and later 1 Select the desktop printer object to be updated 2 Select the Printing menu and then select Change Setup 3 Select Auto Setup to automatically reconfigure the printer options Or you can manually reconfigure the printer options if you want QuickDraw GX environment 1 Select the desktop printer object to be updated www lexmark com Lexmark E320 E322 Printer Setting up the network printer 39 e Printing 2 Select the Printing menu and then select Configuration 3 Select the options that match what is installed on the printer e Paper handling Troubleshooting If you are having trouble with your print server on an AppleTalk network EtherTalk e Maintenance TokenTalk or LocalTalk do these steps in the order shown before you call the Customer Support Center 1 Make sure the AppleTalk protocol is turned on activated in the print server To find e Troubleshooting out press the operator panel button to print a network setup page and look in the paragraph under AppleTalk 2 Make sure the status of the MarkNet print server is connected To find out look on e Administration the network setup page for Status 3 Do you see the printer in the Chooser f no restart the Macintosh workstation and look again e Inde
22. printer name is the name assigned during the server installation e Administration process 5 Click OK e Index Note If this is a new printer you may be prompted to install a printer driver If no System driver is available then you will need to provide a path to available drivers 6 Select whether you want this printer to be the default printer for the client and then click Finish www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 24 7 Print a test page to verify printer installation a Click Start Settings Printers b Click File Properties c On the General tab click Print Test Page When a test page prints successfully printer installation is complete Troubleshooting At the server do these steps in the order shown before you call the Customer Support Center 1 Make sure you are using TCP IP for communications between the Windows server and the MarkNet print server For Windows NT Server 4 x or Windows 2000 use either TCP IP or LexLink 2 Press the operator panel button with a brief button press to print a network settings page Look under the TCP IP heading on the network setup page to see if the TCP IP protocol is turned on activated in the print server If TCP IP is turned off use the IPX protocol to activate it Select the printer and then select
23. printing if all you want to do is print directly to a network printer If you need to centrally manage your network printers see instructions for shared printing If all you want is basic printer functionality you can use a system printer driver and a system IP port such as an LPR or a Standard TCP IP port Using a system printer driver and a System port lets you maintain a consistent user interface for use with all the printers on your network To get the fullest range of printer functionality including a job status window and printer alerts you need to install a custom driver and create a Network Port Set up LexIP printing on Windows NT 4 0 2000 You can view this file online before you begin installing or print the file to an alternate network printer that is already set up www lexmark com Lexmark E320 E322 Printer Setting up the network printer 9 e Printing Part 1 Install printer drivers and TCP IP network support 1 Launch the drivers CD If you still have the CD running click Back to return to the first e Paper handling screen Click Printer Software Click the icon to install the version of software on the CD e Maintenance Agree to the license agreement Select Custom Install and then click Next When asked where you want the software installed click Local Computer o Troubleshooting Oo oO 5 WO NM When the list of software components is offered select all the options you want to
24. r such as 9 10 8 250 044 WINS NBNS Server IP address of WINS server If you are using a WINS server telnet to port 9000 to set the print server host name Print Server TCP IP Setup Utility The Print Server TCP IP Setup Utility is a simple way to set the IP address and other important IP parameters in a print server You can set up one or many print servers using this method with no need to physically visit the printers www lexmark com Lexmark E320 E322 Printer Setting up the network printer 4 Printing e Requirements You must run the Print Server TCP IP Setup Utility on a Windows 95 98 Me Windows NT 4 0 e Paper handling or Windows 2000 workstation The print server must be on the same physical subnet as your workstation In other words the Print Server Setup Utility cannot cross routers bridges and so forth e Maintenance Installation 1 Launch the drivers CD o Troubleshooting 2 Click Install Software Printer Software 3 Click Custom Install when you see this option 4 Select Network Support and then click Next e Administration 5 On the Network tab select Print Server TCP IP Setup Utility and then Finish Installation e 79 Static ARP entry and telnet To set the print server IP address netmask and gateway using this method you add a static entry to the ARP table on some computer that is on the same IP subnet as the print server Source Route bridging is not supported Then you
25. r Settings tab and the TCP IP Settings tab Maintenance You can change some of the values from this tab Others like TCP IP address you e cannot change from this tab C lf a parameter is wrong but you cannot change it from here you must delete the port fix the problem and then add the port back o Troubleshooting 6 Check all the settings in the print server Type the MarkNet IP address in the URL address field of your browser for example http 157 184 8 231 which takes you to Administrations the MarkNet resident web page 7 f you have trouble printing from an application the problem might be the way your workstation or application is set up e Index a Try printing from some other application If the job prints from the second application the problem is with the first application b Make sure you are using the current version of the driver for the problem application 8 Try printing again www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 8 Step 2 Set up to print There are many ways to send a network print job including FTP TFTP LPR LPD point and print LexIP and various queue based methods Print to a queue on a Windows NT server To use this method you must have at least one server running Windows NT Server software and TCP IP Use direct IP
26. r to use the print servers in PSERVER Print servers can connect to as many as 16 file servers with a total of 32 queues per print server distributed any way you want among the servers Disadvantage of using PSERVER in NetWare 3 x Requires a NetWare server user license for each PSERVER device Troubleshooting If you are having trouble with your print server on a NetWare network do these steps in the order shown Queue based printing 1 Press the operator panel button with a brief button press to print a network settings page www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 34 Look under the NetWare heading on the network setup page to see if the NetWare protocol is turned on activated in the print server If NetWare is turned off use the IPX protocol to activate it Select the printer and then select the NetWare task Check the Enable box to activate NetWare Find out if the print server is servicing your NetWare queue Use one of the utilities and look for your queue in the list of queues being serviced In the Network Printer Utility for NetWare select Options and then Queues Serviced If your queue doesn t appear in the list of queues being serviced reset the printer wait a few minutes and look for the queue in the list again If your queue still does not appear in
27. rdless of whether it actually prints This could cause a print job to be lost if the printer is turned off in the middle of the print job This is inherent in the NetWare design PSERVER in NetWare 3 x Advantages of using PSERVER in NetWare 3 x Does not require that PSERVER NLM be installed on the NetWare server Does not require you to unload PSERVER NLM or restart your computer after installation Performance Although overall print job throughput is affected by many factors file transfer time on the network may be significantly faster using PSERVER In NPRINTER RPRINTER NetWare uses SPX to transfer packets Packet size for data transmitted in SPX is 512 bytes In PSERVER NetWare uses IPX to transfer packets Packet size for data transmitted in IPX is up to 1 Kilobyte for Ethernet networks www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 33 Because of this difference in packet size PSERVER may be faster than NPRINTER RPRINTER Please note however that actual IPX packet size is negotiated by the client application This actual IPX packet size is often less than the maximum because of packet size limitations of gateways and routers If printing is a significant part of your network traffic and if network traffic is a proven concern for your network you may find it bette
28. sure the printer was successfully shared The printer object icon in the printers folder now has a shared indicator For example in Windows NT 4 0 a hand appears under the printer icon Browse Network Neighborhood Find the host name of the server and look for the shared name you assigned to the printer The printer is now shared and ready to be installed on network clients www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 21 Install a shared printer on network clients Select one of the following ways to install a shared printer on network clients Setting up clients point and print A sub set of driver information is copied from the server to the client computer This is just enough information to send a print job to the printer Bestuse of system resources Server handles driver modifications and the print job processing This lets network clients return to applications much faster Setting up clients peer to peer The printer driver is fully installed on the client computer Network clients retain control of driver modifications Client computer handles the print job processing www lexmark com Lexmark E320 E322 Printer Setting up the network printer 22 Setting up clients point and print e Printing 1 e Paper handling 2 3 e Mainte
29. the list of queues being serviced you have a print server setup problem Reconfigure the MarkNet print server Try printing from some other application If the job prints from the second application you ve narrowed the problem to the first application Make sure you are using the current version of the driver for the problem application Place a job in the queue using a Novell utility such as PCONSOLE www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 35 AppleTalk Finding the default AppleTalk name Your printer ships with a default AppleTalk name that appears in the Chooser To find the default AppleTalk name press the operator panel button to print a network setup page Look under the AppleTalk heading for the printer name Creating a desktop printer icon Each Macintosh user on the AppleTalk network who wants to use the printer should do the following steps 1 In the Chooser select the LaserWriter 8 driver 2 If you have a routed network there is a list of zones you can select from The new printer is in the default zone for the network Select this zone If you don t know which zone to select look on the network setup page under AppleTalk for Zone 3 Select the new printer If you don t know which printer to select look on the network setup page under AppleTalk The defau
30. the network printer 37 e Printing 5 Find the new printer in the list and highlight it 6 To specify the printer zone click Adapter Settings e Paper handling 7 Select Parallel from the settings pop up list 8 Change the adapter name _Maintenance Changing the printer name If you are in a LaserWriter 8 environment and want to change the printer name e Troubleshooting 1 If you haven t already done so install MarkVision On the drivers CD click Install e Administration e Index ON Oo OC 5 WO NM printer software Do a Custom Install and select MarkVision Launch MarkVision Click View and then Select Zones Select the zone that contains the new printer Find the new printer in the list and highlight it To specify the printer name you prefer click Adapter Settings Select Parallel from the settings pop up list Change the adapter name www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance o Troubleshooting e Administration e Index Setting up the network printer 38 Updating printer hardware If you add or remove the paper tray 2 option or if you load new paper sizes or types each user should update his desktop printer object Follow these steps to update the desktop printer object LaserWriter 8 environment prior to LaserWriter 8 4 1 1 In the Chooser select the printer to be updated 2 Click the Setup button 3 Click Auto Setu
31. ts Processing Testing Updating flash code The print A printjob is When the A flash file is The print server is server is active Test button is being processing a Flash waiting for pressed a downloaded file data networksetup over the Do not turn off the page is sent network l uri l from the print printer while the print Sarver to the server is processing printer Flash you may damage the firmware The lights cycle on and off off blinking on A off starting at the top and traveling blinks briefly e down before plinking then returns off off T reversing to Ready direction off off off off off off off off www lexmark com Lexmark E320 E322 Printer Setting up the network printer 43 e Printing E In the following illustration each binary number corresponds to an error light sequence e Paper handling e Maintenance zAnug O00 Aouda 6600 y Aiouiq OO O s Anug O O 9 Aoug O O L Aud O g Avua OQOO 6Ainuq 80009 or Avua O O Avua 8600 zu Aoug OO 06 ei uoua 68000 v Aiou 0000 sg Aoud 89000 oApug OOOO Avua OOO e Troubleshooting e Administration e Index www lexmark com Lexmark E320 E322 Printer e Printing e Paper handling e Maintenance Error conditions What shows on the four indicator lights binary 12 for 0 25 sec binary 3 for 0 25 sec repeat continuously Setting up t
32. use telnet To set the IP address netmask and gateway using static ARP entry and telnet www lexmark com Lexmark E320 E322 Printer Setting up the network printer 5 e Printing 1 Determine the hardware address of the print server See the item labeled UAA on the network setup page For Ethernet networks use the number in the right column canonical e Paper handling 2 Addastatic ARP entry for the IP address Use the hardware address from step 1 Use the dotted decimal form of the IP address such as 157 184 8 231 Use the commands appropriate to the host operating system For example on many UNIX e Maintenance computers you would type something similar to the following example arp s ether 157 184 8 231 00 04 00 30 00 44 If you need help and are using a UNIX system try the man page for ARP o Troubleshooting 3 Use telnet to access the print server For UNIX systems use the following command telnet 157 184 8 231 9000 e Parme where address is the print server host name or print server IP address in dotted decimal format such as 157 184 8 231 The print server port is 9000 4 Follow the instructions on the screen to set the print server IP address netmask and e 79 gateway Troubleshooting If you are having trouble with a print server on a TCP IP network do the following steps in the order shown before you call the Customer Support Center www lexmark com Lexmark E320 E322 Pr
33. x f yes make sure the printer name in the Chooser exactly matches the AppleTalk name listed on the network setup page 4 Check all connections Check the cables on the back of the Macintosh workstation Check the cable between the printer and the workstation or network www lexmark com Lexmark E320 E322 Printer E Printing e Paper handling e Maintenance e Troubleshooting e Administration e Index Setting up the network printer 40 5 If the job prints but the print quality is poor refer to the printing tips provided on the drivers CD These tips can save you a lot of time To download the document to your workstation launch the drivers CD click Installer select Documentation and then click Install Look in the Extras folder for the document titled Optimize Printer Output www lexmark com Lexmark E320 E322 Printer Setting up the network printer 41 E Printing Print server light patterns The four indicator lights on the print server indicate activity status and errors depending on e Paper handling the light pattern e Maintenance e Troubleshooting e Administration e Index www lexmark com Lexmark E320 E322 Printer E Printing e Paper handling e Maintenance e Troubleshooting e Administration Indicator Normal conditions Setting up the network printer 42 e Index ligh
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