Lenovo 6281 Computer Hardware User Manual
Contents
1. Copyright Lenovo 2012 432. Power off the computer and all external devices Check all cables and power cords Set all display controls to the middle position Power on all external devices ar O N Power on the computer e Look for displayed error codes e Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 If you do receive the correct response proceed to step 7 6 Look at the following conditions and follow the instructions e lf the computer displays a POST error go to POST error codes e f the computer hangs and no error is displayed continue at step 7 7 If you cannot continue replace the last device tested Copyright Lenovo 2012 11 12 IdeaCentre Q190Hardware Maintenance Manual Chapter 5 Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Starting the Setup Utility program To start the Setup Utility program do the following 1 If your computer is already on when you start this procedure shut down the operating system and turn off the computer 2 Press and hold the F1 key then turn on the computer When you hear multiple beeps release the F1 key Notes 1 If you are using a USB keyboard and the Setup Util
3. Certifique se de ler todas as instru es de cuidado e perigo neste manual antes de executar qualquer uma das instru es Es importante que lea todas las declaraciones de precauci n y de peligro de este manual antes de seguir las instrucciones BUT EAT BL ZT TPT RB DEA SP OR A fb EN o PUT ETA BRE RARE PTE SR Ci Copyright Lenovo 2012 1 2 IdeaCentre Q190Hardware Maintenance Manual Chapter 2 Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer General safety Follow these rules to ensure general safety e Observe good housekeeping in the area of the machines during and after maintenance e When lifting any heavy object Ensure you can stand safely without slipping Distribute the weight of the object equally between your feet Use a slow lifting force Never move suddenly or twist when you attempt to lift OO N Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you e Do not perform any action that causes hazards to the customer or that makes the equipment unsafe e Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position e Place removed covers and other
4. 1a gt A CAUTION Do not place any object weighing more than 82 kg 180 Ibs on top of rack mounted devices 8 IdeaCentre Q190Hardware Maintenance Manual Chapter 3 General information This chapter provides general information that applies to all machine types supported by this publication Specifications This section lists the physical specifications for your computer This section lists the physical specifications for your computer Type IdeaCentre Q190 This section lists the physical specifications Environment Air temperature Operating 10 to 35 C Transit 20 to 55 C Humidity Operating 35 to 80 Transit 20 to 93 40 C Altitude 86KPa to 106KPa Electrical input Input voltage 90V 264V AC Input frequency 47Hz 63Hz Copyright Lenovo 2012 9 10 IdeaCentre Q190Hardware Maintenance Manual Chapter 4 General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be overwritten if you select an incorrect drive General error messages appear if a problem or conflict is found by an application program the operating system or both For an explanation of these messages refer to the information supplied with that software package Use the following procedure to help determine the cause of the problem
5. sometimes called the planar or system board is the main circuit board in your computer It provides basic computing functions and supports a variety of devices that are factory installed or that you can install later 14 USB ports 2 24 IdeaCentre Q190Hardware Maintenance Manual Chapter 8 Replacing hardware Attention Do not remove the computer cover or attempt any repair before reading the Important safety information in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual HMM for the computer To obtain copies of the Safety and Warranty Guide or HMM go to the Support Web site at http consumersupport lenovo com Note Use only parts provided by Lenovo General information Pre disassembly instructions Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug all power and signal cables from the computer 3 Place the system on a flat stable surface Copyright Lenovo 2012 25 Replacing the optical drive Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down
6. SP B Silk USB KB LVT8 Sunrex EKB 10YA SL B Silk USB KB LVT8 Sunrex EKB 10YA IT B Silk USB KB LVT8 Sunrex EKB 10YA HB B Silk USB KB LVT8 Sunrex EKB 10YA FR B Silk USB KB LVT8 Sunrex EKB 10YA GK B Silk USB KB LVT8 Sunrex EKB 10YA HG B Silk USB KB LVT8 Sunrex EKB 10YA BG B Silk USB KB LVT8 Sunrex EKB 10YA HR B Silk USB KB LVT8 Sunrex EKB 10YA JP B Silk USB KB LVT8 Sunrex EKB 10YA EN FR B S USB KB LVT8 Sunrex EKB 10YA PT B Silk USB KB LVT8 Sunrex EKB 10YA BE EN B S USB KB LVT8 Sunrex EKB 10YA DU B S USB KB LVT8 USB Mouse Liteon LXH SM 8825 B Silk Mouse 1 Chicony LXH MSU 1111 B Silk Mouse 25200529 Sunrex LXH EMS 10ZA B Silk Mouse 25200530 2 4GHz Wireless KB MS MultimediaRemoteN5902 US Eng W8 FR Gray W8 UK Gray W8 GR Gray W8 LA SP Gray W8 MultimediaRemoteN5902 JP Gray W8 25 014050 VESA Mount Q180 Small VESA Mount W O ODD 31052512 Q180 Big VESA Mount W ODD 31052511 MultimediaRemoteN5902 MultimediaRemoteN5902 MultimediaRemoteN5902 MultimediaRemoteN5902 2 Sunrex EKB 10YA TR B Sik USB KB LVT8 HB FR GK HG BG HR Chapter 8 Replacing hardware 39 Power Cord a Longwell black1 0m Japan C5 power cord R 31038887 line cord 31039655 8pin2pin converter Volex1MC5JPN power cord 31 049506 Longwell JPN 3_2pin convert AC plug R ee 3pin2pin converter Luxshare1 0M C5 JPN power cord 31 049519 Longwell JPN 3_2pin convert AC plug
7. made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations A CAUTION When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure y Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Chapter 2 Safety information 7 218 kg 37 Ibs 232 kg 70 5 Ibs CAUTION Use safe practices when lifting AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 20a
8. on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the optical drive Step 1 Step 2 Step 3 Step 4 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Remove the 4 screws and open the optical disk drive box as shown 26 IdeaCentre Q190Hardware Maintenance Manual Step 5 Remove the 3 screws and slide the optical disk drive out as shown Step 6 Install the new optical drive as follows a Align the new optical drive with the bezel push it into position and secure it with 3 screws b Line up the optical drive bezel with the optical disk drive box and secure it with the remaining screws Removing the computer cover Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to pr
9. then select SATA Mode Audio Setup press the Enter key and then select Onboard Audio Controller Network Setup press the Enter key then select Onboard Ethernet Support or LAN Boot Agent 4 Select Disabled or Enabled and press the Enter key 5 Return to the Setup Utility program menu and select the Exit option 6 Select Save changes and Exit from the menu Note If you do not want to save the settings select Discard changes and Exit from the menu Selecting a startup device If your computer does not start up boot from a device such as the CD ROM diskette or hard disk as expected use one of the following procedures to select a startup device Selecting a temporary startup device Use this procedure to startup from any boot device Note Not all CDs hard disks and diskettes are bootable Chapter 5 Using the Setup Utility 15 1 Turn off your computer 2 Press and hold the F12 key then turn on the computer When the Startup Device Menu appears release the F12 key Note If you are using a USB keyboard and the Startup Device Menu does not display using this method repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer Select the desired startup device from the Startup Device Menu and press Enter to begin Note Selecting a startup device from the Startup Device menu does not permanently change the startup sequence Selecting or changing the startup device sequen
10. R eee 3pin2pin converter Longwell JPN 3_2pin convert AC plug R 40 IdeaCentre Q190Hardware Maintenance Manual Longwell black1 0m Korea C5 power cord 31 039106 Volex 1MC5 Korea power cord 31 049498 049498 Longwell black1 0m SA C5 power cord 039105 Volex 1M C5 South Africa power cord ee 049501 Chapter 8 Replacing hardware 41 42 IdeaCentre Q190Hardware Maintenance Manual Chapter 9 Additional Service Information This chapter provides additional information that the service representative might find helpful Power management Power management reduces the power consumption of certain components of the computer such as the system power supply processor hard disk drives and some monitors Automatic configuration and power interface ACPI BIOS Being an ACPI BIOS system the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management APM BIOS mode is ignored Not all operating systems support ACPI BIOS mode Automatic Power On features The Automatic Power On features within the Power Management menu allow you to enable and disable features that turn on the computer automatically e Resume On RTC Alarm You can specify a date and time at which the computer will be turned on automatically This can be either a single event a daily event or a weekly event e On LAN Wake Up This feature allows LAN adapter card to wake the System
11. Slim SATA Slot DVDRW 25 009580 Power Supply Delta ADP 65YB DA 65W ADAPTER 36200337 Liteon PA 1650 52LC NB Power Adapter EPS2 0 36001678 Chapter 8 Replacing hardware 37 Wi Fi Card Cbt BCM4313 MOW M PCIE NB HMC wifi card 20002505 LTN RTL8188EE 11n HMC WiFi card 20200218 LTN RTL8188CE 11n SB HMC WiFi card wowl 11200352 Q190 WLAN Antenna White and black 90202225 Motherboard N Q190 WIN8 Celeron 887 HM70 MB Chasiss x i Other Connector and Cable Q180 USB to USB connector assy 31052494 N Q180 ODD button cable 31052499 Q190 SSD Connector Card 90001979 Q190 USB to SATA Connection board 90001980 Q190 ODD Button Control Board 90001981 Thermal Module Q190 AVC Thermal N Q190 DELTA FAN 90202224 ia Keyboard Sunrex EKB 10YA US B Silk USB KB LVT8 1 Primax KB4721 US B Silk USB KB LVT8 Chicony KU 1153 US B Silk USB KB LVT8 Sunrex EKB 10YA TW B Silk USB KB LVT8 Sunrex EKB 10YA TH B Silk USB KB LVT8 Sunrex EKB 10YA CZ SL B S USB KB LVT8 Sunrex EKB 10YA IN B Silk USB KB LVT8 Sunrex EKB 10YA RU B Silk USB KB LVT8 38 IdeaCentre Q190Hardware Maintenance Manual Sunrex EKB 10YA UK B Silk USB KB LVT8 o e ae B Silk USB KB LVT8 Sunrex EKB nn B S USB KB LVT8 Sunrex EKB aee eS ee o o B Silk USB KB LVT8 Sunrex EKB 10YA AR B Silk USB KB LVT8 o Sunrex EKB 10YA SW B Silk USB KB LVT8 aeee B Silk USB KB LVT8 Sunrex EKB 10YA GE B Silk USB KB LVT8 Sunrex EKB 10YA TR B Silk USB KB LVT8 Sunrex EKB 10YA
12. age To replace the WLAN card Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Chapter 8 Replacing hardware 31 Step 5 Disconnect the 2 antenna cables from the WLAN card Step 6 Remove the screw that secures the WLAN card to the motherboard EX Step 7 Pull the WLAN card upward to remove it from the card port Step 8 Line up the new WLAN card then insert it into the card port and secure it to the motherboard with the screw Step 9 Connect the 2 antenna cables to the new WLAN card Step 10 Reattach the computer cover Replacing the heat sink Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the heat sink Step 1 Remove any med
13. ain at least one alphabetic character and one numeric character e Setup Utility program and hard disk drive passwords are not case sensitive e Not be your name or your user name Copyright Lenovo 2012 13 e Not be a common word or a common name e Be significantly different from your previous password Administrator password When a Administrator Password is set it deters unauthorized persons from changing configuration settings If you are responsible for maintaining the settings of several computers you might want to set a Administrator Password After you set a Administrator Password a password prompt is displayed each time you try to access the Setup Utility program If both the Administrator and Power On Password are set you can type either password However to change any configuration settings you must use your Administrator password Setting changing and deleting a Administrator password To set change or delete a password do the following Note A password can be any combination of up to 64 characters a z and 0 9 For more information see Password considerations on page 13 1 Start the Setup Utility program see Starting the Setup Utility program on page 13 2 From Security menu select Set Administrator Password and press Enter 3 The password dialog box will be displayed Type the new password and press Enter 4 when prompted to confirm the password type the password again If you type the
14. ce To view or permanently change the configured startup device sequence do the following 1 Select Start Up Select Quick Boot Mode Numlock Option Keys Display to set these devices Select Disabled or Enabled and press Enter a A O N Start the Setup Utility program see Starting the Setup Utility program on page 13 Press ESC to return to Exit and select Save changes and Exit If you have changed these settings and want to return to the default settings select Load Optimal Defaults on the Setup Utility menu Exiting from the Setup Utility program When you finish viewing or changing settings press Esc to return to the Setup Utility program menu you might have to press Esc several times If you want to save the new settings select Save changes and Exit before you exit Otherwise your changes will not be saved 16 IdeaCentre Q190Hardware Maintenance Manual Chapter 6 Symptom to FRU Index The Symptom to FRU index lists error symptoms and possible causes The most likely cause is listed first Always begin with Chapter 4 General Checkout on page 11 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 18 Notes e If you have both an error message and an incorrect audio response diagnose the error message first e If you cannot run the diagn
15. communication cables is hazardous To avoid a shock hazard e Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm e Connect all power cords to a properly wired and grounded electrical outlet e Connect to properly wired outlets any equipment that will be attached to this product e When possible use one hand only to connect or disconnect signal cables e Never turn on any equipment when there is evidence of fire water or structural damage e Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures e Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices 6 IdeaCentre Q190Hardware Maintenance Manual Turn everything OFF Turn everything OFF First attach all cables to devices First remove power cords from outlet Attach signal cables to connectors Remove signal cables from connectors Attach power cords to outlet Remove all cables from devices Turn device ON CAUTION When replacing the lithium battery use only Part Number 45C1566 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type
16. e any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Remove the computer cover Refer to Removing the computer cover Remove the 4 screws that secure the hard disk drive to the motherboard Chapter 8 Replacing hardware 29 Step 6 Lift up the back of the hard disk drive and pull it out as shown Step 7 Remove the 4 screws that secure the hard disk drive to the hard disk drive bay Step 8 Slide out the hard disk drive out of the bay to remove G it Step 9 To install the new hard disk drive as follows a Slide the new hard disk drive bay into bay and secure it to the bay with the 4 screws b Slide the new hard disk drive and bay into position and secure it to the chassis with the 4 screws Step 10 Reattach the computer cover Replacing a memory module Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover 30 IdeaCentre Q190Hardware Maintenance Manual Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo
17. e the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock 4 Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing Field Replaceable Units FRUs Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other
18. hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been powered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generato
19. he password dialog box will be displayed Enter Current Password and press Enter Press Enter in New Password and confirm New Password dialog A setup notice will display that changes have been saved 3 Select Exit 4 Select Save changes and Exit Enabling or disabling a device The Devices options is used to enable or disable user access to the following devices USB Functions Select whether to enable or disable USB Universal Serial Bus functions If the functions are disabled no USB devices can be used SATA Controller When feature is set to Disabled all devices connected to the SATA connectors e g hard disk drives or the optical disk drive are disabled and can t be accessed Onboard Audio Controller Select whether to enable or disable the Onboard Audio Controller when feature is set to Disabled all devices connected to the audio connectors e g a headphone or a microphone are disabled and can t be used Onboard Ethernet Controller or Onboard PXE Select whether to enable or disable Onboard Ethernet Controller Controller or select whether to enable or disable load onboard PXE Preboot Execution Environment To enable or disable a device do the following 1 Start the Setup Utility program see Starting the Setup Utility program on page 13 2 From the Setup Utility program menu select Devices 3 Select USB Setup press the Enter key and then select USB Functions ATA Drives Setup press the Enter key and
20. held pressed during POST To purposely configure the computer without a keyboard set keyboardless operation in Setup to Enable The BIOS then ignores the missing keyboard during POST System Halted The system has been halted A reset or power cycle is required to reboot the machine This message appears after a fatal error has been detected Reboot and Select proper Boot device or Insert Boot The BIOS was unable to find a suitable boot device Make Media in selected Boot device sure the boot drive is properly connected to the computer Make sure you have bootable media Undetermined problems If this computer has a parallel ATA hard disk drive make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave 1 Power off the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters 18 IdeaCentre Q190Hardware Maintenance Manual p 9 h Memory modules Extended video memory External Cache External Cache RAM Hard disk drive Diskette drive 3 Power on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board Chapter 6 Symptom to FRU Index 19 20 IdeaCentre Q190Hardware Maintenance Manual Chapter 7 Locations This sec
21. ia disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Step 5 Remove the system fan Refer to Replacing the system fan 32 IdeaCentre Q190Hardware Maintenance Manual Step 6 Remove the 4 screws that secure the system fan to the motherboard Step 7 Remove the heat sink by lifting it up Step 8 To install the new heat sink a Line up the new heat sink with the mounting holes on the chassis and place it into position b Secure the new heat sink with the 4 screws Step 9 Reattach the system fan and computer cover Replacing the system fan Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the system fan Step 1 Remove any media disks CDs or memory cards f
22. information before replacing any FRUs Notes FRUs that have a 1 or 2 in the CRU column are Customer Replaceable Units CRUs e 1 identifies parts that are fairly simple to replace requiring few or no tools e 2 identifies parts that are slightly more difficult to replace e N identifies parts that are not to be replaced by the customer 36 IdeaCentre Q190Hardware Maintenance Manual x M471B5273DH0 CKO0 4GB D3 1600S RAM HF Elp_R J2108BDBG GN F 4GB D3 1600S RAM 1 100426 MT1 lt r G64HZ 1G6D1 8GB D3 1600S RAM HF 1 100099 WD WD3200BPVT 5400RPM 320G HDD 16 200022 WD5000LPVT 08G33T1 7mm 5 4K rom 500G HDD 16 200264 M471B1G73BH0 CK0 CK0 8GB D3 1600S RAM HF 1 100234 HMT41GS6MFR8C PB 8GB D3 1600S RAM HF 1 100235 Seagate ST320LT012 5400RPM 7MM 320G HDD oe A s a a 200212 WD3200LPVT 08G33T1 7mm 5 4K rpm 320G HDD 16 200265 Hitachi HTS545032A7E380 5400RPM 320G HDD 7mm 16 200068 Seagate ST500LT012 5400RPM 7MM 500G HDD 16 200211 ST500LM012 5 4K 9 5 500G HDD 16 200210 Hitachi HTS545050A7E380 5400RPM 500G HDD 7mm 16 200067 WD WD5000BPVT 24HXZ 5400RPM 500G HDD 16 004846 ST1000LM024 5 4K 9 5 1T HDD 16 200208 WD WD10JPVT 24A1YTO 5400PRM 9 5mm 1T HDD 16 200071 HT HTS541010A9E680 5400RPM 1TB HDD 16 200193 Sandisk U100 SDSASDK 24G mSATA SSD 16 200252 N Samsung MZMPA024HMCD 24G mSATA SSD 16 200256 HLDS CA4ON Slim SATA Slot BD Combo Panasonic UJ265 Slot BD Combo SONY Optiarc AD 7800H Slot Rambo Panasonic UJ8C5 Slot Rambo HLDS GA31N
23. ity program does not display using this method repeatedly press and release the F1 key rather than leaving it pressed when turning on the computer 2 If a Power On Password or an administrator password has been set the Setup Utility program menu is not displayed until you type your password For more information see Using passwords Viewing and changing settings The Setup Utility program menu lists items that identify system configuration topics To view or change settings see Starting the Setup Utility program When working with the Setup Utility program menu you must use the keyboard The keys used to perform various tasks are displayed on the right side of each screen Using passwords By using the Setup Utility program you can set passwords to prevent unauthorized persons from gaining access to your computer and data See Starting the Setup Utility program The following types of passwords are available e Administrator Password e Power On Password You do not have to set any passwords to use your computer However if you decide to set any passwords read the following sections Password considerations A password can be any combination of up to 64 characters a z and 0 9 and symbols For security reasons it is a good idea to use a strong password that cannot be easily compromised We suggest the passwords should adhere to the following rules e Must have at least seven characters in length e Cont
24. lenovo IdeaCentre Q190 Hardware Maintenance Manual ideaideaideaCentreidea Machine Types 10115 6281 lenovo IdeaCentre Q190 Hardware Maintenance Manual Machine Types 10115 6281 Second Edition December 2012 1 7th Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Chapter 1 About this manual Important Safety Information Chapter 2 Safety information General safety Electrical safety Safety inspection guide Handling electrostatic discharge sensitive devices Grounding requirements Safety notices Chapter 3 General information Specifications Chapter 4 General Checkout Chapter 5 Using the Setup ae Starting the Setup Utility program Viewing and changing settings Using passwords Enabling or disabling a device Selecting a startup device Exiting from the Setup Utility program Chapter 6 Symptom to FRU Index Copyright Lenovo 2012 aw wo aon on o 11 13 13 13 13 15 15 16 17 Hard disk drive boot error Power Supply Problems POST error codes Undetermined problems Chapter 7 Locations da Locating components controls and connectors Hardware components Chapter 8 Replacing hardware General informati
25. on Replacing the optical drive Removing the computer cover Replacing the hard disk drive Replacing a memory module Replacing the WLAN card Replacing the heat sink Replacing the system fan Replacing the motherboard Replacing the keyboard and mouse FRU lists Chapter 9 Additional Service Information 17 17 18 18 21 21 22 25 25 26 27 29 30 31 32 33 34 35 36 43 IV IdeaCentre Q190Hardware Maintenance Manual Chapter 1 About this manual This manual contains service and reference information for IdeaCentre Q190 computers listed on the cover It is intended only for trained servicers who are familiar with Lenovo computer products Before servicing a Lenovo product be sure to read the Safety Information The description of the TV card in this manual is only used for the machines which have the TV card It is invalid for those machines which do not have TV card Important Safety Information Be sure to read all CAUTION and DANGER sections in this manual before following any of the instructions Veuillez lire toutes les consignes de type DANGER et ATTENTION du pr sent document avant d ex cuter les instructions Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation bevor Sie irgendwelche Vorgange durchf hren Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una qualsiasi delle istruzioni
26. on of the system and some options This series of tests is called the Power On Self Test or POST POST does the following operations e Checks some basic system board operations e Checks the memory operation e Starts the video operation e Verifies that the boot drive is working If the POST detects a problem an error message appears on the screen A single problem can cause several error messages to appear When you correct the cause of the first error message the other error messages probably will not appear on the screen the next time you turn on the system POST Error Message Description Action CMOS Date Time Not Set The CMOS Date and or Time are invalid This error can be resolved by readjusting the system time in AMI BIOS Setup CMOS Battery Low The CMOS battery is no longer functional Replace the battery CMOS Checksum Bad Checksum of CMOS is incorrect The computer loads the default configuration settings This error might indicate that CMOS has become corrupt due to a weak CMOS battery Primary Master Hard Disk Error The IDE ATAPI device configured as Primary r Master Primary Slave Secondary Master Secondary Primary Slave Hard Disk Error Slave could not be found or initialized Make sure the Secondary Master Hard Disk Error hard drive is correctly installed Secondary Slave Hard Disk Error Keyboard error Cannot initialize the keyboard Make sure the keyboard is properly connected to the computer and that no keys are
27. ostic tests or you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first e f you did not receive any error message look for a description of your error symptoms in the first part of this index Hard disk drive boot error A hard disk drive boot error error codes 1962 and 1999030X can have the following causes CS T ES The start up drive is not in the boot sequence in Check the configuration and ensure the start up drive is configuration in the boot sequence No operating system installed on the boot drive Install an operating system on the boot drive The boot sector on the start up drive is corrupted The drive must be formatted do the following 1 Attempt to back up the data on the failing hard disk drive 2 Using the operating systems programs format the hard disk drive The drive is defective Replace the hard disk drive Power Supply Problems If you suspect a power problem use the following procedures Check Verify FRU Action Check the following for proper installation Reseat connectors Power Cord On Off Switch connector On Off Switch Power Supply connector System Board Power Supply connectors e Microprocessor s connection Check the power on switch for continuity Power on Switch Copyright Lenovo 2012 17 POST error codes Each time you power on the system it performs a series of tests that check the operati
28. otect the computer screen from scratches or other damage To remove the computer cover Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Chapter 8 Replacing hardware 27 Step 4 Remove the rubber caps that protects the screws then remove the 4 screws that secure the computer cover to the chassis 28 IdeaCentre Q190Hardware Maintenance Manual Step 6 Step 7 Lift up the computer cover as shown To install the computer cover a Line up the computer cover with the chassis as shown b Secure the computer cover to the chassis with the 4 screws Replacing the hard disk drive Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the hard disk drive Step 1 Step 2 Step 3 Step 4 Step 5 Remov
29. parts in a safe place away from all personnel while you are servicing the machine e Keep your tool case away from walk areas so that other people will not trip over it e Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it e Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end e Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors e Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes e After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective e Reinstall all covers correctly before returning the machine to the customer CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the computer covers unless instructed otherwise in the installation and configuration procedures Electrical safety Copyright Lenovo 2012 3 Observ
30. password correctly the password will be installed To delete a previously set Administrator password do the following Note When prompted for a password you must type your Administrator password 1 From Security menu select Set Administrator Password and press Enter 2 The password dialog box will be displayed Enter Current Password and press Enter Press Enter in New Password and confirm New Password dialog A setup notice will display that changes have been saved 3 Select Exit 4 Select Save changes and Exit Power On Password When a Power On Password is set you cannot start the Setup Utility program until a valid password is typed from the keyboard Setting changing and deleting a Power On Password To set change or delete a Power On Password do the following Note A password can be any combination of up to 64 characters a z and 0 9 1 Start the Setup Utility program See Starting the Setup Utility program N From the Security menu selet Set Power On Password and press Enter The password dialog box will be displayed Type the new password and press Enter EN when prompted to confirm the password type the password again If you type the password correctly the password will be installed 14 IdeaCentre Q190Hardware Maintenance Manual To delete a previously set Power On Password do the following 1 From the Security menu select Set Power On Password and press Enter 2 T
31. recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace a memory module Step 1 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Step 5 Push out the latches on both sides of the memory socket to release the memory module Gently pull the memory module upward to remove it from its socket EX Step 6 Align the new memory module with the memory socket then insert it and push down on the top edge Make sure the latches lock the memory module in place Step 7 Reattach the computer cover and secure it with the screws Replacing the WLAN card Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other dam
32. rom the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Chapter 8 Replacing hardware 33 Step 5 Remove the 3 screws that secure the system fan to the motherboard Step 6 Disconnect the system fan power cables from the motherboard Step 7 Remove the system fan by lifting it up Step 8 To install the new system fan a Line up the new system fan with the mounting holes on the chassis and place it into position b Secure the new system fan with the 3 screws c Connect the new system fan power cable to the connector on the motherboard Step 9 Reattach the computer cover Replacing the motherboard Note Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the motherboard Step 1 Remove any media disks CD
33. rs and similar units This practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power IdeaCentre Q190Hardware Maintenance Manual Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present e Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor e Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the comp
34. s or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Step 2 Unplug all power cords from electrical outlets Step 3 Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Step 4 Remove the computer cover Refer to Removing the computer cover Step 5 Remove the hard disk drive Refer to Replacing the hard disk drive 34 IdeaCentre Q190Hardware Maintenance Manual Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Step 16 Step 17 Remove the memory module Refer to Replacing a memory module Remove the WLAN card Refer to Replacing the WLAN card Remove the power button Refer to Removing the power button Remove the system fan Refer to Replacing the system fan Remove the heat sink Refer to Replacing the heat sink Remove all the cables connected to the motherboard Remove the four screws that secure the motherboard to the chassis Slide the motherboard up then lift it out to remove it lt L Place the new motherboard into the chassis aligning the screw holes in the motherboard with the mounting holes in the chassis Secure the new motherboard to the chassis using the
35. screw Attach all related components to the new motherboard Reattach the computer cover Replacing the keyboard and mouse Attention Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover Note It may be helpful to place the computer face down on a soft flat surface for this procedure Lenovo recommends that you use a blanket towel or other soft cloth to protect the computer screen from scratches or other damage To replace the keyboard and mouse Step 1 Step 2 Step 3 Remove any media disks CDs or memory cards from the drives shut down the operating system and turn off the computer and all attached devices Unplug all power cords from electrical outlets Disconnect all cables attached to the computer This includes power cords input output I O cables and any other cables that are connected to the computer Refer to Left and right view and Rear view for help with locating the various connectors Chapter 8 Replacing hardware 35 Note Your keyboard will be connected to a USB connector on one side or at the rear of the computer Step 4 Disconnect the defective keyboard cable from the computer and connect the new keyboard cable to the same connector Note The mouse can be replaced using the same method FRU lists This chapter lists the information on the field replaceable units FRUs Attention Be sure to read and understand all the safety
36. tective packages until they are inserted into the product Chapter 2 Safety information 5 e Avoid contact with other people while handling the part e Wear a grounded wrist strap against your skin to eliminate static on your body e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap e Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices The caution and danger safety notices in this section are provided in the language of English AA DANGER Electrical current from power telephone and
37. tion provides illustrations to help locate the various connectors controls and components of the computer Locating components controls and connectors The following illustrations will help you to locate the various components controls and connectors on your computer Font view The following illustration shows the location of controls and components on the front of the computer ge 22 Hl 1 Eject button 2 Power button 3 Hard disk drive indicator 4 Optical drive selected models only Opti ive 5 Memory card reader 6 USB ports 2 7 Headphone connector 8 Microphone connector Copyright Lenovo 2012 21 Rear view The following illustration shows the location of connectors on the rear of the computer Attention Be sure not to block any air vents on the computer Blocked air vents may cause overheating 1 S P DIF port 2 VGA connector 3 USB ports 5 4 HDMI out port Hardware components The following illustration shows the components that make up your computer 22 IdeaCentre Q190Hardware Maintenance Manual 6 Chassis 1 Computer cover 7 RTC battery 2 System fan 3 Heat sink 8 Memory module 9 Hard disk drive D f o ir lt D f Q re p Le Te 23 Chapter 7 Locations Identifying parts on the motherboard The motherboard
38. uter Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts e Keep the parts in pro
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