Home

JVC BD-X201MS DVD Recorder User Manual

1. Display A Rebooting into the Upgrade Mode File Edit View Favorites Tools Help a Q sxx gt x a A A Search 5 Favorites amp CA a Lan 33 Address http 10 1 210 240 reboot UPGRADE YE inks Ge Are you sure you want to reboot into upgrade mode wo re Internet Display B Waiting for the Upgrade Mode File Edit View Favorites Tools Help a Q sxx X z x a A P Search Pe Favorites Kai A 7 a la 33 Address http 10 1 210 240 rebootC 7UPGRADE v Eco ims Rebooting into upgrade mode Please wait Internet HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 42 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Main Firmware HDP5000 only continued Step Procedure 6 Select Administration when the Home page appears See Display A below 7 Select Upgrade to get to the upgrade page See Display B below Display A Selecting Administration Eile Edit View Favorites Tools Help a Q sox amp x a A Search Pg Favorites EA B X Address http 10 1 210 240 index html v E co Links gt A Home Network Status Administration telp FARGO HDP5000 Home Display B Selecting Upgrade File Edit View Favorites Tools Help ay Q sex Q x E EA 4 Search Pe Favorites amp Address http 10 1 210 240 adminConf html Home Network Status Administration Help Syst
2. HDP Film 77 F 25 C or lower for no longer than 1 5 years Storage Temperature Humidity 20 to 80 non condensing Input Hopper Card Capacity HDP5000 and HDP5000 LC e 100 cards 030 762mm Accepted Card Width Interface e USB 2 0 high speed and Ethernet with internal print server e Interfacing information for E card Options Maximum 2 125W 54mmW Maximum Accepted Card Length 3 375L 85 6mmL HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Technical Specifications continued Fargo Electronics Inc Term Description Memory 16MB RAM Operating 65 F to 90 F 18 C to 32 C Temperature Options e Card Lamination Module single sided or double sided e Magnetic stripe encoding dual sided simultaneous e 300 card input hopper available soon e Smart card encoding contact contactless e Dual sided printing e Door and cartridge locks e Printer cleaning kit Output Hopper Card Capacity HDP5000 HDP5000 LC e 200 cards 030mm Overlaminate Options HDP5000 LC and HDP5000 only All overlaminates are available in either clear holographic globe design or custom holographic design They can also be optimized for use with smart cards and Magnetic Stripes Here are the options e Thermal Transfer Overlaminate 25 mil thick 500 prints e PolyGuard Overlaminate 1 0 mil and 6 mil thick 250 prin
3. Selecting the Card Type Setting the Orientation 8 10 8 10 8 10 8 11 8 12 8 13 8 17 Specifying the number of Copies Selecting the Diagnostics button Selecting the Test Print button Selecting the About button Selecting the Toolbox button Using the Device Options tab Detecting Supplies at Print Time Function Adjusting the Ribbon Type Adjusting the Film Type Using the Dual Sided Group Functions Using the Dual Sided Print Both Sides option Using the Print Both Sides Split 1 Set of Ribbon Panels option 8 18 8 19 8 20 8 21 8 22 8 23 8 24 8 27 8 28 8 29 8 30 8 31 Using the Print Both Sides Print Back Image on Front of Card option Using the Dual Sided Print Back Side Only option Using the Options Group Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options 8 32 8 33 8 34 8 35 8 36 Using the Disable Printing option Using the Image Color tab Using the Quality Color Matching dropdown 8 37 8 39 Adjusting for the Resin Dither Using the Advanced Image Color window Using the Default button on the Image Color tab Using the Image Transfer tab Adjusting the Image Position controls Adjusting the Transfer Dwell Time and Temperature Using the Default button Using the Magnetic Encoding tab Using the Encoding Mode dropdown list Selecting the Coercivity Magnetic Track Rev
4. HDP5000 3 2 Unpacking the Printer 3 2 Unpacking the Printer 3 4 Choosing a Good Location 3 5 About Moisture Condensation 3 5 Printer Loading Procedures 3 6 Loading the Print Ribbon 3 6 Loading the Clear HDP Transfer Film 3 9 Inserting the Card Cleaning Roller 3 12 Loading the Overlaminate 3 15 Loading the Blank Cards 3 18 Connecting Power to HDP5000 Printer and Lamination Module 3 20 Printer Driver Installation Procedures 3 23 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Installation Procedures Fargo Electronics Inc Printing a Test Print Image Section 4 Accessory Procedures LCD Messages Communications Errors Printing a Test Image Section 6 Ethernet Option Section Introduction Network Services Overview Logging In Accessing the Home page Reviewing the Home Page 3 23 Installing the HDP5000 Printer Driver 3 23 3 32 4 1 Safety Messages review carefully 4 1 Using the Security Lock Slot on the HDP5000 4 2 Using the Security Lock Slot on the HDP5000 continued 4 3 Using the Security Lock Slot on the HDP5000 continued 4 3 Installation and Removal Procedures Flipper and Lamination Modules 4 4 Removing the Output Side Upgrade Cover 4 4 Installing the Flipper Module Accessory 4 5 Installing the Lamination Module Acce
5. Telnet Command Command Purpose Command Format set user add Add a new User set user add lt NAME gt definition The HDP5000 allows only two 2 User definitions del Delete a User set user del lt NAME gt definition passwd Define a new password set user passwd lt NAME gt for a User lt PASSWORD3 gt type Specify a User as root set user type lt NAME gt or guest root guest Only root Users have administrative rights to change network interface settings from Restore User setting set user from default stored from default or stored settings HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format store net addr Store a new IP address store net addr lt ADDRESS gt mask Store a new address mask store net mask lt MASK gt gateway Store a new default gateway store net gateway lt ADDRESS gt dns Store a new DNS server address store net dns lt ADDRESS gt domain Store a new DNS domain suffix store net domain lt STRING gt opts Enable or disable automatic address assignment using DHCP Static non automatic addresses will come from the stored or default settings depending on the other settings To enable automatic address assignment
6. Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Lamination Position pa n on Direction Card Travels through Printer Lamination Speed Transfer Dwell Time 2 2 seconds per inch HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 81 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Lamination Speed Transfer Dwell Time Step Procedure 1 Adjust the Transfer Dwell Time to control the Lamination Dwell Time or through put speed of a card in seconds per inch and the Lamination Temperature e Default 2 0 seconds per inch e Upper Limit 5 5 seconds per inch e Lower Limit 0 8 seconds per inch amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Lamination Position Horizontal Il jega 0 e Direction Card Travels through Printer Alo Lamination Speed Transfer Dwell Time 2 0 seconds per inch Lamination Side No Lamination n Lamination Type Cartridge 1 Cartridge 2 Clear Film Lamination v Transfer Temperature 130 0 Celsius Automatically detect installed Laminate for every print jab Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 82 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Lamination Side dropdown menu
7. Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation ASCII Offset Encoding Mode Bit Density EC a HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 62 RESTRICTED USE ONLY Fargo Electronics Inc Using the Encoding Mode dropdown list Category Description JIS Il Encoding If you select JIS Il Encoding specific standards are used Note selection active and This selection disables all the Magnetic Track Options tabs It also inactive functions disables the Coercivity dropdown function and Shift Data Left checkbox option The default Coercivity is 600 Oe amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Encoding Options Encoding Mode JIS Il Encoding Coercivity High 2 750 De Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation ASCII Offset Encoding Mode Bit Density joer x fo y HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 63 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Coercivity Magnetic Track Use the ISO option for encoding capability for either high or low coercivity cards on tracks 1 2 and 3 and is the industry s standard mode of magnetic encoding Step Procedure 1 Select the Coercivity option Oersted to use the M
8. Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation a Even Party xl ASCII Offset Encoding Mode SPACE v Odd Parity z Bit Density 210 BPI Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 67 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Track Options Use the Magnetic Track options for these purposes e Customize the ISO encoded data format for each of the Magnetic Stripe s three tracks e Customize each track independently of the other two e Specify which track to customize by selecting one of the three track options e Click Default to reset the defaults for the current Magnetic Track Options tab only Note 1 After making the required selection the Magnetic Track options box displays the current set of customization options for the selected track Note 2 For most applications the default settings for these options do not need to be changed Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Even Parity ASCII Offset Encoding Mode SPACE v Odd Parity v Bit Density 210 BPI v Default Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 5 Bits Even Parity ASCII Offset Encoding Mode ZERO v Odd Parity v Bit Density HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 68 RESTRICTED USE ONLY
9. Using the Print Path page continued Step Procedure 4 Select the Submit button to save these changes to stored settings in the memory of the Printer Note These settings will not be lost if the power is removed from the Printer 5 Select the Clear Changes button to delete these changes from this page File Edit View Favorites Tools Help F Fargo HDP5000 S N 00000064 Print Path Settings Microsoft Internet Explorer EBR a 3 Q peck Q x a A P Search Pe Favorites n B El z 33 Address amp http 10 244 69 130 printpathConf html i Go Links amp Home Network Status System Log Administration Help Print Path Settings Q CPS Data TCP Port Cwrent Settings CPS Command TCP Port RawSocket TCP Port CPS Data TCP Port jo RawSocket TCP Port fl Clear Changes ote Changes only take effect after reboot Stored Settings HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 46 RESTRICTED USE ONLY Using the Help page Fargo Electronics Inc The Help page displays the Help information Step Procedure 1 Open this web page at the appropriate location by clicking on the Help book icon at the top of each page See previous page 2 Review the web interface for the Ethernet enabled Printer Additional Procedures Accessing the Ethernet Status LEDs The Ethernet Status LEDs can be found on the back of Printers Revie
10. name will indicate IP address of the connected Printer Note If this does not match your Printer s IP address you can change it from this window Enter the correct IP address Select OK Select Apply mt Oe OW Select Close Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 62 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer How do configure my Printer s IP settings e By default the Printer is configured for dynamic IP address assignment That is it will try to get its IP address and other settings from your network If it is given valid network settings it will use them OR e You can choose to configure the Printer using a static IP address and network settings Note This can be entered using the Network web page of the Printer or the Fargo IP Tracer program How do choose a static IP address for my Ethernet Printer You can use the web pages if you know the current IP address See the Accessing the HDP5000 Home Page procedure OR You can use Fargo IP Tracer which allows you to find Fargo compatible Printers and specify their addresses The HDP5000 also allows you to save the current network settings as static settings via the LCD menu Options Menu Network Settings Save Addresses Note You can save static addresses However they are not used
11. 16 3 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition CR 79 A card dimension standard of 2 0625 L X 3 3125 W 4 0 002 W 0 005 L or 52 400 X 84 150 mm CR 80 A card dimension standard of 2 125 X 3 370 0 002 W 0 005 L or 53 975 X 85 598 mm CR 90 A card dimension standard of 2 375 X 3 625 0 002 W 0 005 L or 60 325 X 92 075 mm CR 100 A card dimension standard of 2 625 X 3 875 0 002 W 0 005 L or 66 675 X 98 425 mm Cursor The marker in the LCD display Window that indicates the active selection Darkness A reference to color saturation DB 9 A 9 pin D shaped connector typically used in serial port interfaces DC Motor A Motor that works on DC with continuous motion DC Direct Current Electronic flow that is unidirectional flowing from the positive to negative of a power source Default A setting or parameter that comes preset from the factory in Driver or Firmware Performance parameters can be customized in the Driver but can be reset to the factory values usually through the push of the default button The default values for the Firmware are usually denoted on a label attached to the Printer Defrag Abbreviation for defragmenting The process of positioning the data in contiguous sections on a hard drive so that it uses space more efficiently DIP switches Dual In line Package Switch
12. E Fargo HDP5000 S N 00000064 System Log Microsoft Internet Explorer File Edit View Favorites Tools Help Q sxx amp x a PO search 5 Favorites g2 B N El z 33 Address http 10 244 69 139 logpathConf html 0 x Go Links Home Network Print Path Statue System Log Adrinistration Help logt Plos2 System Log 2 Log Name log Print Job Started Log Type Printer Error O None Email e g userid domamn com OUDP Syslog e g 192 168 0 1 or domain name Log Destination OTCP Connection Port 4010 Clear Changes HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 28 RESTRICTED USE ONLY Fargo Electronics Inc Changing the Log Name By default the names are log1 and log2 However you can rename them from this page Note This also updates the link to the corresponding web page Step Procedure 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 See the previous page 3 Enter a new log name in textbox 4 Click on the Submit button to save this change 5 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in E Fargo HDP5000 S N 00000064 System Log Microsoft Internet Explorer File Edit view Favorites Tools Help Q sack amp x a
13. Note This procedure only applies to the HDP5000 LC The loading process for both the Thermal Transfer Overlaminate and the PolyGuard Overlaminate material is the same Refer to the following steps to load either type of overlaminate into the Printer Step Procedure 1 Remove the overlaminate from its packaging N Load the Lamination Rolls into the Cartridges until they click HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 15 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Overlaminate continued Step Procedure 3 Tighten the Lamination Rolls HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Overlaminate continued Step Procedure 5 Close the Lamination Module Front Cover HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Blank Cards Step Procedure 1 Load the blank cards into the Card Cartridge as shown below Important The front of the card must face DOWN The back of the card or the magnetic stripe on the card must face UP The Smart Chip is loaded on the bottom HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Blank Cards cont
14. UltraCard The FARGO brand of card stock recommended for use in FARGO Printers with the necessary glossy surface and composed of PVC UltraCard III The FARGO brand of card stock recommended for use in FARGO Printers that laminate with the necessary glossy surface and composed of PVC and PET to prevent heat distortion Update The process of installing a new revision of software or Firmware to implement new changes to the Printer s command codes and procedures HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 19 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition UPS Un interruptible Power Supply An AC power supply typically powered by batteries which provides temporary power to the PC or Printer during an interruption of the supply voltage USB Universal Serial Bus A 1 5M sec 12Mbit sec serial communication interface that can support 127 separate devices consisting of 4 wires power ground data in and data out Virtual Memory A technique used by Windows when chip memory is exhausted in which data is written to the hard to hold data temporarily and support Window s operations Wrinkle The appearance in the card image of wavy or arched lines either colored or clear caused by improper film or Ribbon tension YMC The designation of colored Ribbon by the panels
15. e In addition cards must have a completely smooth level surface in order for the Printer to achieve consistent color Coverage e Some types of Proximity cards for example have an uneven surface which will inhibit consistent color transfer Likewise some smart card chips are raised slightly above the cards surface which also results in poor color transfer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 21 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Blank Cards continued Type Description UltraCard Due to the importance of using high quality blank cards a factory approved stock card stock called UltraCard is available and recommended for best results Both types of UltraCards produce printed images with a glossy photo quality finish UltraCard stock has a glossy PVC laminate on top and bottom and is optically inspected to provide the cleanest most scratch and debris reduced cards possible Two types of these cards are available UltraCard and UltraCard Ill UltraCard stock has a PVC core and offers medium card durability Recommended UltraCard III stock has a 40 polyester core and offers high durability HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 22 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Card Input and Output Hoppers Type Description Card Cartridge The Card Cartridge will hold
16. 1 2 9 8 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Calibrate Ribbon tab The two buttons for the Calibrate Ribbon tab are described below e Calibrate button Sends the Calibrate Ribbon Command to Printer Follow the instructions below to set up the Printer e Help button Launches help specific to this tab Step Procedure Select the Calibrate Ribbon tab Ensure that the Ribbon Cartridge is removed Ensure the Printer s Cover is closed Click on the Calibrate button Note The Printers LCD will display CALIBRATE PASSED Click on the OK button on the LCD display to complete the procedure HDP 5000 Card Printer apis Calibrate Laminator Calibrate Film Calibrate Ribbon Clean Printer Advanced Settings Ribbon Sensor Calibration 1 Ensure that the ribbon cartridge is removed 2 Ensure the Printer s cover is closed 3 Click on the Calibrate button The Printer s LCD will display CALIBRATE PASSED Click on the OK button on the LCD display to complete the procedure HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 9 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Clean Printer tab The button for the Clean Printer tab is described below e Clean Button Launches cleaning routine Follow the instruction on the page for setting up the Printer e Help button Launches help that is specific to this tab Step Procedure Click the Clean Prin
17. 139 You are trying to send encoding data but the Printer is not configured with this Encoder type An error was detected during printing Unspecified system error detected by the Printer Firmware The Ribbon must be reinserted for proper functioning of the Printer A card is jammed in the Print Station or card flipping area of the Printer The print Ribbon is not installed properly or has been damaged To cancel click on Cancel Print Reset the Printer and try again If this problem persists call for technical assistance Reset the Printer and try again If this problem persists call for technical assistance Reinsert the Ribbon or press Resume Clear the jam and press Cancel Verify the correct Ribbon is installed in the Ribbon Cartridge Remove it and replace it with the correct Ribbon HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message Remove Lam Mil PC Error Message No 210 Remove Lam1 Mil PC Error Message No 204 Remove Lam2 Mil PC Error Message No 205 Ribbon Break Jam PC Error Message No 99 108 and 109 Ribbon Low PC Error Message No 92 Single Sided Lam job specified but the material is loaded in both Modules Single sided lamination on the back side is specified but material is loaded i
18. Contact your network administrator Ask that your current IP address be reserved or ask that they provide a specific IP address that you can use to configure the Ethernet interface OR Choose an IP address that you know will not be used by any other PC server or network device Use those settings to configure your Printer with static network settings Caution Do not do this unless you know that these settings will always be available Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 61 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer How do reconfigure my PC Printer Driver to connect to a different Printer or different IP address Use the Windows Add Printer Wizard to create a printer instance to communicate to the printer at the new IP address This may require adding a new Remote TCP IP Card Printer Port configured to communicate to the printer at the proper IP address See the appropriate Windows documentation for additional help How can verify change what IP address my installed Printer Driver is expecting to find my Printer Follow this procedure 1 Open the Printer Driver properties window 2 Select Start gt Settings gt Printers and Faxes gt your Printer Driver gt Properties 3 From the Ports tab select Configure Port The Host
19. Film Out PC Error Message Nos 156 and 157 The reject bin is full A problem was detected during Printer start up The film is not able to move correctly Check for jams breaks The film is not able to move correctly Check for jams breaks The HDP film will soon run out The HDP film has run out Remove the large number of rejected cards from the reject bin Click OK to clear the notification message Note In some cases rejected cards are incomplete or pose a security risk and should be disposed of properly Reset the Printer and try again If this problem persists call for technical assistance Check for obstruction If the problem persists call for technical assistance Check for obstruction If the problem persists call for technical assistance If printing a large number of cards replace the Film now or monitor the Printer until the Film is gone and install a new Film Install a new roll of film and press Resume to continue or Cancel to reset HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued Film Wrong Material The HDP Film is not installed Verify the correct film is properly or has been installed in the film Cartridge PC Error Message damaged No 173 Flipper Jam A card is jammed in the card Open the Printer s Flipping PC Error Mes
20. How to use the guide 1 1 Safety Messages review carefully 1 2 HDP5000 Process Flow in table format 1 3 Reviewing the HDP5000 Boot up Sequence 1 3 Reviewing the HDP5000 Sequence of Operations 1 4 Reviewing the Lamination Module Boot up Sequence 1 6 Reviewing the Lamination Module Sequence of Operations 1 7 Section 2 Specifications 2 1 Safety Messages review carefully 2 1 Introduction 2 2 Reviewing the HDP5000 Printer Overview table 2 2 Reviewing the HDP5000 Package 2 3 Reviewing the HDP5000 front 2 3 Reviewing the HDP5000 Card Printer 2 4 Regulatory Compliances 2 5 Agency Listings 2 5 FCC Rules 2 6 Environmental Protection China RoHS 2 6 Technical Specifications 2 7 Functional Specifications 2 16 Printer Components Resin Thermal Transfer to USB Interface Port 2 17 Printer Components LCD and Softkey Control Pad 2 18 Printer Components Print Ribbons 2 20 Printer Components Blank Cards 2 21 Printer Components Card Input and Output Hoppers 2 23 Printer Components Card Output Hopper and Reject Hopper 2 23 Printer Unit Reviewing the Card Lamination Module 2 24 Printer Components Transfer Roller 2 25 Reviewing the Overlaminates 2 26 Reviewing the Thermal Transfer Film and PolyGuard Overlaminates 2 26 Reviewing the CR 80 Patch Size 2 27 Reviewing the Overlaminate Design 2 27 Section 3 Installation Procedures 3 1 Safety Messages review carefully 3 1 Introduction 3 2 Time Requirement 3 2 System Requirements 3 2 Inspection
21. Leave it off if your printer is upgraded for the Flipper or Lamination Module Side Panel Output Cover Anput Hdi D810134 xx Upgrade Cower D9710139 xx HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 4 4 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Flipper Module Accessory Parts included Flipper Module Accessory Kit PCB INTF Board Torx tool and screws Tools needed Torx Tool included in kit Estimated Repair Time 20 minutes Step Procedure 1 A Caution Power off the Printer by unplugging the power cord from the Printer Remove all USB Serial Ethernet communication connections Remove the Card Output Hopper Important Do not remove the Covers for this procedure The Flipper Module is installed at the output side of the Printer If there is a Lamination Module attached the Flipper Module is placed in between the Printer and Lamination Module Remove the Output Side Upgrade Cover D910139 01 Release the latch on the upgrade cover c Pull on the bottom of the upgrade cover to remove it from the printer Turn the Printer and the Flipper Module on their back b Use the Torx tool provided to remove the two 2 screws from the bottom of the Flipper Module Save the screws for later for reattachment Position the Flipper Module attachment tabs and the PCB INTF Board into the appropriate slots at the base of Printer See Display A b
22. Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 x inches C mm Print width 2 204 Print Length 3 452 Card Type Fargo UltraCard III Fargo UltraCard HID ISOProx Standard 13x HID ISOProx Composite 15x HID Identity Standard IDx204 HID Identity Composite HT 420E ONHID iCLASS Standard 20xx HID iCLASS Composite 21x HID FlexSmart Standard 140 HID FlexSmart Composite 14x6 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 15 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Type continued Please see Step 2b on the previous page amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel freer Card Device Options Image Color Image Transfer Image Position Vertical E Ea Horizontal Transfer Dwell Time 2 0 seconds per inch Transfer Temperature 190 0 Celsius Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 16 RESTRICTED USE ONLY Fargo Electronics Inc Setting the Orientation Select either the Portrait or Landscape radio buttons for Orientation Step Procedure 1 Select Portrait to cause the card to print in a vertical orientation OR Select Landscape to cause the card to print in a horizontal orientation amp HDP5000 Card Printer Printing Prefe
23. This will bring up the HDP5000 Printing Preferences window 3 a Select the Card tab and then click on the Test Print button as shown in Display A on the next page b When the Test Print button is selected an image is copied to the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 32 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Print Image continued Step Procedure 4 This completes the HDP5000 High Definition Card Printer Encoder Installation Guide amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size cR 80 El inches C mm Print Width 2 204 4 Print Length 3 452 Card Type Fargo UltraCard III Orientation Portrait C Landscape Diagnostics ToolBox HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 33 RESTRICTED USE ONLY Fargo Electronics Inc Section 4 Accessory Procedures Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation pr
24. Upper limit 190 0 Celsius e UltraCard lli Composite Default 175 0 seconds per inch e UltraCard PVC Default 175 0 Celsius e Custom Default 175 0 Celsius amp HDP5000 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size cR 20 xl inches mm Print Width 2 204 Print Length 3 452 4 Card Type Fargo UltraCard III Fargo UltraCard Ill Fargo UltraCard HID SOProx Standard 13x HID ISOProx Composite 15xx HID Identity Standard IDx204 HID Identity Composite HT 20E ONHID iCLASS Standard 20xx HID iCLASS Composite 21 xs HID FlexSmart Standard 140 HID FlexSmart Composite 14x6 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 55 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Transfer Dwell Time and Temperature continued amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Image Position Vertical iis Horizontal Transfer Dwell Time 2 0 seconds per inch es Transfer Temperature 175 0 Celsius Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 56 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Transfer Dwell Time and Temperature Step Procedure 3 Ret
25. as shown to the left e To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol e To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left e To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol e To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies e To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage e To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified e To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 1 RESTRICTED USE ONLY Fargo Electronics Inc
26. dedicated DB 9 port on the outside of the Printer labeled Prox RAM Random Access Memory A storage device for digital information to be held temporarily to facilitate processing Rasterize The process of converting the elements of a graphic into a bitmap to be printed Reboot Cycling the power to the Printer so that it resets and reinitializes Registration The quality of the alignment of the separate primary color images YMCK Resin A semi solid material HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 15 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Resolution The number of individual pixels in a graphic taken over a given length used to indicate the sharpness of the picture and the level of detail The number of elements in the Printhead determines Fargo Printer resolution RFI Radio Electromagnetic waves radiated by poorly shielded cables or Frequency electronic devices that interfere with the operation or data transfer Interference of another device RFID Radio This is a way of transmitting information via radio frequency Data Frequency is sent from an RFID transceiver to an RFID tag that is Identification embedded in a Resin Ribbon RGB The three primary colors of the luminance or additive model Red Green Blue Combinations of th
27. html x Go li Links Print Path Status System Log Administration Help Network Settings Interface J10Mbps Ethernet Reviewing the Current Settings The Current Settings page section displays the current active network settings for the Printer e These are also labeled as Dynamic if they were provided by DHCP or Static if they came from the Stored Settings e The current settings will be Dynamic only if Obtain an IP address automatically was selected when the Printer was restarted last Eile Edit View Favorites Tools Help ay Q sxx P x la A pO search Sie Favorites amp e E X LJ 33 Eco Links Network Settings amp Interface 10Mbps Ethernet 10 1 210 240 255 255 255 0 Default Gateway 10 1 210 4 DNS Server Address 10 1 210 8 DNS Domain Suffix FARGO COM Curent Settings Dynamic Internet HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 18 RESTRICTED USE ONLY Fargo Electronics Inc Switching to the Automatic IP Address Mode Step Procedure 1 Select the Network link from any web page of the Printer 2 Select the Obtain an IP address automatically radio button to enable the DHCP BOOTP which automatically assigns the network settings Even with this button selected the User can enter Stored Settings and the Stored Settings will remain in memory See below Note This is the default method 3 Click on the Submi
28. hue brightness and saturation information stored in bits The more bits the more values and thus the greater variety 1 bit color is black and white 8 bit color produces 256 shades of gray and 24 bit color can produce 16 7 million colors Board A term used for the circuit Board a hard mylar plate made of many layers that holds the electronic circuit elements and wire traces Boot up A series of operations that the Printer runs through when power is first applied including a series of initializing status testing and a diagnostics program to ensure a ready state Buffer A block of memory in the Printer or PC that holds print files until the processor is ready to print them Cable A set of conductors wrapped together and often concealed within insulation used for signal transfer from one device to another with connectors on either end that allows the cable to be removed HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 2 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Cache A type of memory Buffer to store data temporarily used to hold information that is most often exchanged between controller and peripheral to expedite data transfer Calibrating A procedure to adjust an electro mechanical device so that it operates within established parameters Cleaning Roller High tack Rollers positioned just aft
29. the image on the right to determine correct contrast Gamma Default 0 Move the slide to the left for or less gamma Move the slide to the right or more gamma of the printed image Study the image on the right to determine correct gamma HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 45 RESTRICTED USE ONLY Fargo Electronics Inc Using the Advanced Image Color window continued See the previous page Advanced Image Color Image Quality Sharpness Balance Yellow Balance HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 46 RESTRICTED USE ONLY Fargo Electronics Inc Using the Advanced Image Color window continued Step Procedure 3 For the Balance slider bar controls see below Click OK to accept any variance from the default for this specific slider bar and return to the Image Color tab window Click Cancel to negate any variance on the slide and return to the Image Color tab window Click on the Default button to clear changes back to the default settings for this window only In addition here are further instructions Yellow Balance Default 0 Move the slide to the left for or less yellow as an individual color Move the slide to the right or more yellow as an individual color balance Study the image on the right to determine correct color yellow balance effect Magenta Balance Default 0 Move
30. 00000064 Printer Firmware 116 Version Boot Loader Firmware 00 00 12 Version Hardware Address 00 13 44 00 02 40 Internet HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Home Page Categories and Fields table You can view these categories and fields in the following table Category Field Purpose Fixed for Serial Number Displays the unique fixed serial number of the Printer Printer Hardware Address Displays the unique fixed hardware address MAC of the Printer which is the unique Ethernet device identifier Set by User Label Indicates the label that the User assigns to the May be Printer This label is reported to the DHCP configured via server as the Host Name that may be used by Telnet or from the DNS server to resolve the IP address of the the Printer Sn ae If left blank the Printer will use a unique label page based on the MAC address of the Printer Location Indicates the location string that the User assigns to the Printer Contact Indicates the contact person string that the User assigns to the Printer Set by Printer Firmware Displays the current Firmware version Firmware Version Boot Loader Firmware Version HDP5000 only Displays the current boot loader Firmware version HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE O
31. 16 15 Printhead cleaning 10 6 Printhead Cleaning Pen 10 6 Printing Method 2 12 Proper Settings 8 3 Prox Card Encoder 16 15 Proximity cards 2 21 PVC 16 15 PVC laminate 2 22 Q Queue 16 15 R RAM Random Access Memory 16 15 Rasterize 16 15 Reboot 16 15 recorded magnetic data 8 65 Registration 16 15 Regulatory Compliances 2 5 Replacing the Card Cleaning Tape 10 7 Resin 16 15 resin black K Panel 8 93 8 94 8 95 Resin Black Panel 2 20 resin dither 8 43 Resin Heat slide 8 41 resin images 8 41 Resin Thermal Transfer 2 17 Resolution 16 16 RFI Radio Frequency Interference 16 16 RFID Radio Frequency Identification 16 16 RGB 5 43 RGB Red Green Blue 16 16 Ribbon 16 16 Ribbon Cards 1 2 Ribbon cable 16 16 Ribbon Panels 8 31 Ribbon type 8 24 8 25 8 26 8 27 8 28 Ribbon Cards 8 1 10 2 RibbonTraq 16 16 Right Cards 8 2 Right Cards HDP Print Process 8 2 Fargo Electronics Inc RMA number 16 16 Roller 16 16 rotate front by 180 Degrees 8 35 rotates image 8 35 RS 232 16 16 S safety issues 1 2 2 1 3 1 4 1 5 2 7 2 8 1 10 2 Safety Standards 2 5 Saturation 16 17 Scroll controls K Panel 8 90 second K Panel 8 31 Self test 16 17 Sensor 16 17 Serial interface 16 17 Shift Data Left option 8 65 SIMM 16 17 Simplex 16 17 Smart Card 16 17 smart chip 8 2 Softkey Buttons 2 17 2 18 Software 16 17 Software Drivers
32. 3 247 e Lower limit 0 000 Y Defines the Y coordinate for the lower left corner of the area e Default 0 000 e Upper limit 2 173 e Lower limit 0 000 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 90 RESTRICTED USE ONLY Fargo Electronics Inc Using the Click and Drag capability Click and drag the corners and the sides of an area to change size and location of area e The Horizontal Vertical size and X Y coordinates update accordingly Click and drag the area to change the location e The X Y coordinates update accordingly Selecting inches or mm radio button Select from the inches or mm radio button to change the measurement type Note This is similar to the choice on the Card tab e The inches radio button displays the area size and the location in inches e The mm radio button displays the area size and the location in mm Using the Add and Delete buttons Step Procedure 1 Use the Add button for these capabilities e Add an area default sized to 2 2 at location 0 with focus on the added area e Add multiple areas in the same location with the same affect as if there were only one area Note Intersecting overlapping areas do not cancel each other out instead they act as one area 2 Using the Delete button to delete the area with focus from the graphic HDP5000 High Definition Card Printer Encoder User Guide Rev 1
33. 38 Hardware 16 9 HDP High Definition Printing 16 9 HDP Cards Matte PVC H Panel Ribbon HDP Cards Matte PVC non H Panel Ribbon 8 4 HDP Film 8 57 HDP Film Options 2 11 HDP Film particles 8 7 HDP Film Storage Temperature 2 11 HDP Film transfer parameters 8 2 Head 16 9 Heat Seal 8 2 16 9 Heat sink 16 9 HiCo High Coercivity 16 9 High Coercivity UltraCard IIs 8 64 holographic type overlaminates 2 27 Horizontal adjustment 8 53 HTML HyperText Markup Language 16 9 HTTP HyperText Transfer Protocol 16 9 Humidity 2 11 I IC Integrated Circuit 16 9 IC smart cards proximity cards 8 2 ID Identification 16 9 ID format 8 30 ID software applications 8 76 IEEE 1284 Institute of Electrical and Electronics Engineers 1284 16 10 Image 16 10 Image color tab 8 42 Image orientation 8 52 Image Position controls 8 52 Image Transfer tab 8 15 Input 16 10 Input Hopper 16 10 Input Hopper Card Capacity 2 11 Interface 2 11 Intermediate Transfer Media InTM 16 10 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 17 2 RESTRICTED USE ONLY IPC 8 7 ISO 16 10 ISO 7811 2 Magnetic Stripe 8 75 ISO encoded data format 8 67 ISO option 8 64 ISO Track Locations 8 75 J JIS C 6220 Type II cards 8 60 JIS I Japanese Industrial Standard 16 10 K K Panel 16 10 K Panel Resin options 8 98 K Panel Resin tab 8 92 8 93 L Lamination 16 10 Laminat
34. A Search P Favorites EA R eS LJ 33 Address http 10 244 69 139 logpathConf html 0 v Eco Links Home Network Print Path Status System Log Administration Help logt flos2 System Log Q Log Name log 7 Print Job Started Log Type Printer Error ONone Email e g userid domain com OUDP Syslog F gt e g 192 168 0 1 or domain name Log Destination OTCP Connection Port 4010 Clear Changes HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 29 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Log Type Step Procedure 1 Select the System Log link See the next page 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the Print Job Started checkbox to generate the log entries for each Print Job Started 4 Select the Printer Error checkbox to generate the log entries for each Printer Error 5 Select the Submit button 6 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in File Edit View Favorites Tools Help ay n y L 2 Q tak X j x a A A Search 5 Favorites E amp E z bans 33 Address http 10 244 69 139 lagpathConf html 0 x Eco links gt e Home Network Print Path Status system Log J Aciminstation Help ogl flo
35. Christian Oersted who found the science of electromagnetism Offset The prescribed distance between a reference point and the target point The offset in card printing can refer to the position of the image relative to the leading edge or the distance of the start of magnetic encoding from the leading edge of the card O Ring A rubber ring used as a belt in several media driving applications OS Operating The instructions installed on the computer hard drive that run the System computer s operations and applications The Driver used for any given OS will differ from other platforms The correct version Driver must be loaded for the Printer to interface with the OS and the application to print Output Any product of the Printer including card image encoded data and Lamination Output hopper The portion of the Printer that accepts the completed cards Overlay A resin like substance that is transferred by the Printhead to the card surface over a printed dye image to prevent image fading increase abrasion durability and prevent dye migration HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 12 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are available in many non standard sizes The most popular sizes
36. Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Type See the previous page amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size ER 80 zl inches mm Print width 2 204 4 Print Length 3 452 Card Type Fargo UltraCard III Fargo UltraCard III Fargo UltraCard HID ISOProx Standard 138 HID ISOProx Composite 15xx HID Identity Standard IDx204 HID Identity Composite HT x20E ON HID iCLASS Standard 20 HID iCLASS Composite 21x HID FlexSmart Standard 140 L HID FlexSmart Composite 14x6 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 14 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Type continued Step Procedure 2 If using a card stock other than listed use the Custom 1options to save custom Dwell Time and dwell temperature controls on the Image Transfer tab a Click on the Custom options and enter a name for the card stock b Click on the Image Transfer tab to adjust the Dwell Time and temperature sliders to the appropriate settings See the next page Note These settings will be saved for the custom card type when the Printer Driver setup window is closed amp HDP5000 Card Printer Printing Preferences
37. Degrees Rotate Back 180 Degrees F Disable Printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 31 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print Both Sides Print Back Image on Front of Card option This option becomes active when Print Both Sides is checked The Default is active and unchecked Step Procedure 1 Select this option e Ifyou need to print the first page of a two page document on the backside of the card OR e f you need to print the resin black on the chip side of the Smartcard The second page of the document will be printed on the front side of the card Dual Sided IW Print Both Sides Split 1 Set of Ribbon Panels Print Back Image on Front of Card Print Back Side Only Options Rotate Front 180 Degrees Rotate Back 180 Degrees Disable Printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 32 RESTRICTED USE ONLY Fargo Electronics Inc Using the Dual Sided Print Back Side Only option Use this option to print only onto the backside of cards Note The Print Back Side Only checkbox default is active and unchecked Step Procedure 1 Select this option to print only onto the backside of preprinted cards that must have their Magnetic Stripe or smart card chip encoded Note Load the cards in the usual fashion e When this option is selected the Print Both Sides option is automatic
38. Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format set sysinfo contact Set the contact string set sysinfo label lt STRING gt location Set the location string set sysinfo location lt STRING gt label Set the label string set sysinfo label lt STRING gt from Set all strings from set sysinfo from default current default or current settings syslog name Change the name ofa set syslog lt LOG_NAME gt name system log path lt NEW_NAME gt type Change the type of a set syslog lt LOG_NAME gt type system log path This job pfault starts or stops logging on start of jobs or on faults dest Change the destination set syslog lt LOG_NAME gt dest of a system log path none email udp tcp This may be set to none e mail udp or tcp email Change the e mail set syslog lt LOG_NAME gt email address for e mail lt EMAIL gt notification for a system log path It must specify a valid e mail address udp Specify the IP address set syslog lt LOG_NAME gt udp of the UPD system lt IPADDRESS gt logging program from Restore system log set syslog from default current path settings from the default or current settings HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 9 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued
39. Encoder User Guide Rev 1 2 8 10 RESTRICTED USE ONLY Fargo Electronics Inc Using the Card tab Use this option to control specific Printer functions amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size cR 80 E inches mm Print Width 2 204 Print Length 3 452 gt m Card Type Fargo UltraCard III m Orientation Portrait C Landscape m Copies z Diagnostics Test Print About ToolBox HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Size Step Procedure 1 Select the appropriate card option e CR 80 This selection is the default form size for the HDP5000 This will print a 2 125 X 3 374 image including a 04 over bleed on each of the 4 sides making the overall form size 2 204 X 3 452 56 X 87 7 mm e Custom This selection is used to create a custom form size from 1 0 x 3 0 to 2 204 to 3 452 25 4 X 76 2 mm to 56 X 87 7 mm The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes e These print area dimensions are 04 1mm larger than the actual card size This is so the Printer can overprint images to ensure they will appear Edge to Edge when transferred to the card e For this reason when designing
40. Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Message Card Jam Flipper A Card has become jammed in the Printer s Flipper Table Card Jam A Card has become Laminator jammed in the Printer s Lamination Module HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Open the Printer s Front Cover and the Flipper Module Cover Clear any cards in the Flipper Table by using the Forward and or Back buttons located on the Printer s LCD display Close the Printer s Front Cover Press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog or the Cancel button on the Printer s LCD display Open the Printer s Module s Front Cover and remove the Overlaminates Clear any cards in the Lamination Module by using the Forward Arrow and or Back Arrow buttons located on the Printers LCD display The Printer s Front Cover must be open for use of the Forward and Back buttons Re insert the Overlaminate s and close the Lam Module s Front Cover Press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog or the Cancel button on the Printer s LCD display 5 24 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshootin
41. Fargo Electronics Inc Using the Magnetic Track Options See the previous page Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 5 Bits Even Parity ASCII Offset Encoding Mode ZERO Odd Parity x Bit Density 210 BPI lt jo 4 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 69 RESTRICTED USE ONLY Fargo Electronics Inc Using the Character Size buttons Use this option to customize the Character Data Size Bits per Character used to encode the magnetic data on the currently selected track Note This character size includes the parity bit if enabled Ea Procedure e Select 5 Bits to change the bits per character to 5 BPC Note This is the default for Tracks 2 and 3 OR e Select 7 Bits to change the bits per character to 7 BPC Note This is the default for Track 1 OR e Select 8 Bits to change the bits per character to 8 BPC Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Bits v Even Parity v 5 Bits Encoding Mode 7 Bits Odd Parity z Bit Density 210 BPI lt pu 4 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 70 RESTRICTED USE ONLY Fargo Electronics Inc Using the ASCII Offset dropdown list Use this option to customize the Character ASCII Offset used to encode the magnetic data on the currently selected track Note This character offset v
42. Guide Rev 1 2 13 5 RESTRICTED USE ONLY Fargo Electronics Inc Performing the Firmware Updates Step Procedure 13 e Select the Desktop from the Browse menu e Click on the frm file e Click on the Open button e Click on Upgrade to send the Firmware to the Printer 14 This completes the Firmware Update process HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 13 6 RESTRICTED USE ONLY Section 14 Fargo Technical Support Fargo Electronics Inc The purpose of this section to provide the User with an efficient step by step procedure to be used when contacting Fargo Technical Support as needed for the HDP5000 Contacting Fargo Technical Support Step Procedure 1 Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot the Card Printer As needed contact the Fargo Technical Support Group by phone at 952 941 0050 or by fax at 952 941 1852 for additional technical assistance OR Contact Fargo Technical Support via the Web http www fargosupport com Position a phone near the Printer and Computer so Fargo technicians can troubleshoot the Printer s with efficiency Please have a self test and a sample card ready when calling Fargo Technical Support HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 14 1 RESTRICTED USE ONLY Fargo Electronics Inc Reading the Serial Num
43. Important Fargo Card Printers require highly specialized Print Ribbons to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller Printing on Alternate Card Stocks Selecting the Right Cards and optimizing the HDP Print Process In order to optimize the HDP Card Printer s capabilities for cards with hard to print surfaces we recommend evaluating the card stock selection before installation of the Printer The variability in cards based on e Different surface textures and different sources of raw materials This may require different HDP Film transfer parameters e Varied methods of assembling IC smart cards and proximity cards These particular adhesives used to glue a smart chip to a plastic card may react differently to a Transfer Rollers pressure and temperature e Cleanliness of card stock The HDP process does not eliminate the need to use clean card stock The best looking card always starts with the cleanest card surface Dirt and debris on a card can show up as blemishes on the card surface and may reduce the life of the image itself HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 2 RESTRICTED USE ONLY Fargo Electronics Inc Selecting th
44. Note The User can connect to the Printer using a Telnet session on their PC issue commands to the Printer and receive response from the Printer The Telnet commands are primarily used for network administration and they will not be used by most Users Note These commands will query the state of the Printer and configure various settings for the Printer These include network settings logging setting User names and User passwords HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 4 RESTRICTED USE ONLY Fargo Electronics Inc Network Management Interface The SNMP interface is described below Interface Description SNMP The Ethernet interface is a fully manageable SNMP agent that supports MIB II The Ethernet interface is MIB II compliant allowing SNMP managers to monitor protocol network and routing statistics Telnet Command Line Interface Initiating a Telnet Session This procedure shows how to initiate a Telnet session from a PC in order to access the Telnet services provided by the Printer Description Initiating a Telnet session Follow these instructions to issue Telnet commands 1 Identify the IP address of your Printer Note See Switching to the Automatic IP Address Mode Initiate a Telnet session from a DOS window on your PC At the DOS prompt enter telnet IP Address e Example C gt telnet 192 168 11 12 e All Telnet responses
45. Preventing Moisture Condensation If the unit is brought directly from a cold to a warm location or if the unit is placed in a very damp room moisture may condense inside the unit Note If this condition occurs print quality may not be at its optimum level Follow this guideline e Leave the unit turned OFF in a warm dry room for several hours before using it Note This will allow the moisture to evaporate HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 5 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Lamination Module Accessory Parts included Lamination Module Accessory Kit PCB INTF Board Torx Tool and screws Tools needed Torx Tool included in kit Estimated Repair Time 10 minutes Step Procedure A Caution Power off the Printer by unplugging the power cord from the Printer 2 Remove the USB Serial Ethernet communication connections Important Do not remove the Covers for this procedure 3 The Lamination Module is installed at the output side of the Flipper Module OR If there is no Flipper Module it is installed at the output side of the Printer Remove the Card Output Hopper 4 Remove the Output Side Upgrade Cover D910139 01 Release the latch on the upgrade cover c Pull on the bottom of the upgrade cover to remove it from the printer 5 Turn the Printer and the Flipper Module on their back Use the Torx tool provided to remove the two 2
46. Print Viewer PRINTER UTILITY Technology Cards Print Security HDPS000 Card Printer Copy 1 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 48 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Main Firmware with the Fargo Workbench Printer Utility continued Step Procedure 3 Access the Upgrade Firmware window from the Actions Menu as shown below 4 Select the New Firmware File by clicking Browse and selecting the Firmware file from the appropriate folder 5 Begin the upgrade by clicking Upgrade as shown below Refer to the Fargo Workbench Printer Utility User Guide at this time EE Fargo Workbench Printer Utility File Pitre Help Select Printer nvr Upgrade Firmware Card Samples Upgrade your printer s firmware to add new functionality or correct Kea firmware related problems C G Check for firmware updates at Technical Support Website Firmware Info Run Tests Current Firmware Version known ai Uni t e New Firmware File Printer Information Print Spooler ex Ca Print Viewer PRINTER UTILITY Technology Cards Print Security HDP5000 Card Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 49 RESTRICTED USE ONLY Fargo Electronics Inc Restoring the Factory Settings for Ethernet There may be times when you are unable to use the current configuration of the Ethernet interface Note This coul
47. Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 51 RESTRICTED USE ONLY Fargo Electronics Inc Saving addresses Step Procedure 1 See the Accessing the Network Setup Menu procedure to access the Network Settings menu Options gt MENU gt Next gt Network Settings 2 Select Next on the LCD to view the Save Addresses menu entry 3 Press the Select button to save the current network settings IP address GW SN Mask as the stored settings which will be used when automatic address assignment using DHCP is disabled Resetting Passwords Step Procedure 1 See the Accessing the Network Setup Menu procedure to access the Network Settings menu Options gt Menu gt Next gt Network Settings 2 Select Next on the LCD to view the Reset Passwords menu entry 3 Press the Select button to reset the User passwords to the default settings of empty strings Note This can be used when the passwords are not known HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 52 RESTRICTED USE ONLY Fargo Electronics Inc Accessing the HDP5000 IP Address Follow this procedure Press Info in Display A below to continue with the procedure Press Next several times to access Display C IP 3 Press Next one more time and the IP address LCD screen will appear See Display D as an example 4 Your IP address is identifi
48. Printer Cleaning Kit to firmly wipe back and forth across the surface of the Printhead See display below The printing surface is vertical and faces the left side 5 Reinstall the cartridges and close the cover once the Printhead is completely dry HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 10 6 RESTRICTED USE ONLY Fargo Electronics Inc Replacing the Card Cleaning Roller A Caution Replace the Card Cleaning Tape approximately every time the Print Ribbon is changed Steps Procedure 1 Remove the Card Cartridge to access the Cleaning Roller 2 Remove the cleaning roller as shown in Display A 3 Replace with the new Card Cleaning Roller HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 10 7 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Magnetic Encoder Step Procedure Open the front cover and remove the Film Cartridge Remove the Magnetic Cover to access the Magnetic Head Remove the Magnetic Head See Display A below 3 Use an alcohol wipe from the cleaning kit to clean the Magnetic Head See Display B below Replace the Magnetic Head and Magnetic Cover Display A Display B HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 10 8 RESTRICTED USE ONLY Fargo Electronics Inc Section 11 Fargo Workbench Printer Utility Click on Diagnostics to bring up the Fargo Workbench P
49. Prints In 50 Prints In 100 Prints HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 12 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Advanced Settings tab Use the Advanced Settings tab for adjusting the internal Printer settings which are customized for every Printer at the factory and saved directly within the Printer s memory Note You can select the Restore Defaults to restore the internal default settings HDP5000 Card Printer Configuration Calibrate Laminator alibhrate Eiln Calibrate Ribbon Clean Printer Setting ooo o o Defaut Curent a a S i S e S AL E PET a ae i ae ae iia A a ee Piel as lt a ee ee pe Tranaktar Taran ibaa lt sv Restore Defaults Enable Mag Verify Cancel Help HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 13 RESTRICTED USE ONLY Selecting the Advanced Settings tab continued These change values for Firmware settings See below Setting Column Displays label for setting Default Column Displays default value for setting Current Column Displays current value for setting Change the value by clicking on the value to activate spin control or type Apply Button Applies changed values Restore Defaults Button Restores default values HDP5000 Card Printer Configuration Calibrate Laminator Calibrate Ribbon Clean Printer Advanced Settings Setting Defaut Curent o
50. Term Description Card Size Sets Custom Card Size when closing dialog box Custom E e CO selection e Print Width default 2 440 upper limit 2 440 lower limit 1 000 cannot be null e Print Length default 3 704 upper limit 3 704 lower limit 3 000 cannot be null Changing back to CR 80 resets to CR 80 defaults Custom Card Size in inches HDP5000 Printer Driver gt Card tab Card Size Print Width 12 440 Print Length 3 704 Custom Card Size in mm HDP5000 Printer Driver gt Card tab Card Size Custom inches Print width 62 0 Print Length 94 1 Card Size inches and mm Choice of inches or mm changes the counter choice on the K Panel Resin tab See below e Inches displays card size in inches e mm displays card size in mm Changing Print Width or Print Length dimensions automatically changes drop down to Custom 0 200 je 020 F 3 250 H e inches HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Term Description Colors dpi 300 dpi 11 8 dots mm Dimensions e HDP5000 11 50 H x 12 25 W x 9 25 D 292mmH x 313mmW x 235mmD e HDP5000 Dual Sided Module 11 50 H x 17 50 W x 9 25 D 292mmH x 445mmW x 235mmD e HDP5000 Single Sided Lam Module 12 75 H x 25 W x 9 25 D 324mmH x 685mmW x 235mmD e HDP5000 Dual Sided Module Dual Si
51. The Lam Headlift turns until the head up position is returned from the Headlift Sensor 3 The Film transfer take up Motor turns ON to take up any slack in the film 4 The Print Headlift turns until head up position is returned from Headlift Sensor 5 The Print Ribbon moves forward until it finds the yellow panel pauses advances to magenta then backs up to yellow the Ribbon Sensor detects the color of the ribbon 6 The Transfer Film advances forward two panels from supply advances until the Print Film Sensor senses 2 marks on the Film 7 The Transfer Film advances forward one panel from supply advances until the Print Film Sensor senses 1 mark on the Film 8 The Transfer Film reverses for one panel onto supply reverses until the Print Film Sensor senses 1 mark on the Film 9 The Transfer Film reverses for one panel onto supply reverses until the Print Film Sensor senses 1 mark on the Film HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the HDP5000 Sequence of Operations The following sequence describes a dual sided full color print job with magnetic encoding Step Process 1 The File information is received from the PC 2 The Heater warms up and or maintains the heat on the hot Roller using the RTD Resistive Thermal Device to help maintain the desired temp 3 The DC Motor and Stepper Mot
52. a card format always set the card size or page size within the card design program to the exact Print Length and Width dimensions listed in the Printer Driver amp HDP5000 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 z inches C mm Length 3 452 CR 80 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 12 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Type Select the appropriate card type according to the composition of the card stock Step Procedure 1 You have these selections to choose from e Fargo UltraCard III Default Card Type e Fargo Ultracard e HID ISO Prox Standard 13xx e HID ISO Prox Composite 15xx e HID Identity Standard IDx20A e HID Identity Composite HTx20E e HID iCLASS Standard 20xx e HID iCLASS Composite 21 xx e HID FlexSmart Standard 14x0 e HID FlexSmart Composite 14x6 e HID FlexSmart Prox Std 14x1 e HID FlexSmart Prox Comp 14x7 e Indala FlexISO Standard FPISO e Indala FLexISO XT Composite FPIXT e Custom 1 e Custom 2 A Caution If the appropriate option is not selected the wrong Dwell Time and temperature may be used during the image transfer process which may result in poor adhesion of the HDP Film or warping of the card HDP5000 High
53. a maximum of 100 cards based ona standard 30 mil card thickness Printer Components Card Output Hopper and Reject Hopper Type Description Card Output HDP5000 HDP5000 LC Hopper All standard HDP Card Printers provide a 200 card capacity Card Output Hopper based on a standard 30 mil card thickness Note This Hopper stores the cards after they are printed Shown in the lower left Reject hopper functionality when connected to the Flipper Module The storage is available on the output tray or the Lamination Module Reject Hopper Shown in the upper left of the image below Cathar Hepper HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 23 RESTRICTED USE ONLY Fargo Electronics Inc Printer Unit Reviewing the Card Lamination Module A Danger The Printer s Transfer Roller can reach temperatures exceeding 350 F 175 C Use extreme caution when operating the Laminator Never touch the Transfer Roller unless the Printer has been turned off for at least 20 to 30 minutes Select Printer models support the attachment of an optional Card Lamination Module This Module can be ordered pre installed on your Printer from the factory or can be ordered separately as a field upgradeable Module HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 24 RESTRICTED USE ONLY Printer Components Transfer Roller A Danger The Printer s Transfer Roller can re
54. are CR 90 3 63 x 2 37 92mm x 60mm and CR 100 3 88 x 2 63 98 5mm x 67mm Overlaminate Protective clear or holographic material to increase security and durability applied over the printed surface with a hot Roller Parallel A method of data transfer in which serial data is divided into sections and sent simultaneously down parallel wires to speed transfer rate Parallel Port A communication socket on a device that allows for parallel data transfer PC Personal Computer A stand alone programmable electronic device that can store retrieve and process data consisting of a CPU mouse keyboard and monitor PCB Printed Circuit Board A solid multi layered plate on which electronic elements are attached either through the Board or on the surface Peel The removal of a film or Ribbon from a card surface at a perpendicular angle to ensure proper transfer then separation from the card surface Peel Off A bar on the Lamination section that holds the film at the correct position and provides proper peel angle Peripheral Any device that is attached externally to a PC These often share the same data cable or port as a Printer and can be the source of communication problems HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 13 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued O
55. attached to the Printer or detached for storage This allows single feed with the Card Cartridge removed or with no other cards in the Card Cartridge Output Hopper Card Capacity HDP5000 and HDP5000 LC 200 card Output Hopper capacity 030 762mm Includes Reject Hopper capability when connected to the Flipper Module with available storage on the Output Tray or the Lamination Module HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 7 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Standard sizes Term Description Card Sizes HDP5000 and HDP5000 LC See Card tab under Printer Accepted Adjustments e CR 80 This selection is the default form size for the HDP5000 This will print a 3 370 in L x 2 125 in W 85 6mm L x 54mm W image including a 04 over bleed on each of the 4 sides e CR 80 default values Card Size supported is 2 204 X 3 452 56 X 87 7 mm Standard Card Size in inches HDP5000 Printer Driver gt Card tab Card Size CR 80 J ea oC oom Tecescensensened Print Width 2 204 Print Length 3 452 Standard Card Size in mm HDP5000 Printer Driver gt Card tab Card Size CR 80 z C inches Print Width 56 0 Print Length 187 7 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued
56. continue printing To cancel the print press the Cancel Print button from the Driver s display dialog or press the Cancel button located on the Printer s LCD display Ribbon RFID Error The ribbon tag information Check that the Ribbon is installed is corrupted or incorrect properly Cancel is the only option Press the Cancel Print button from the Driver s display dialog or the Cancel button located on the Printer s LCD display Wrong Ribbon An incorrect ribbon has Check that the ribbon is correct for Installed been installed or a driver the printer and job Press the setting is incorrect Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog or the Cancel button located on the Printer s LCD display HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 26 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Cause Message No Ribbon Installed No Print Ribbon is Install the correct Ribbon and press installed in the Printer Resume on the LCD display Ribbon Out The Print Ribbon installed Install a new Ribbon and press in the printer is empty Resume on the LCD display HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 27 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Prin
57. e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Card Lamination Module HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 3 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Card Lamination Module Introduction The following guide provides a step by step installation procedure for the HDP5000 Lamination Module and Printer Driver Accessory Refer to the HDP5000 High Definition Card Printer Encoder User Guide for details on operating your new card Lamination Module The time required for each installation is provided below e Lamination Module Installation time required This hardware installation process will require approximately 10 to 15 minutes e Driver Software Installation time required This software installation process will require approximately 2 to 6 minutes depending on the speed of your PC The System Requirements are as follows e IBM PC or compatible Windows 2K XP Pentium class 500MHz computer with
58. from the Printer will then be displayed in the Telnet session on the PC e All commands entered will be sent to the Telnet client in the Printer Enter help or to get an on window list of supported Telnet commands C gt telnet 146 1 216 246 Network Print Server 1 1 5 login root Password Welcome root 14 1 218 246 root gt user HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table The following table describes available Telnet commands Note You can enter partial full word commands the Printer will respond with additional help For example you can enter list and the Printer will respond with all subcommands to the list command Telnet Command Command Purpose Command Format Display help for Telnet commands help Reset the Ethernet interface reset for the HDP5000 reset Printer encoder Send a ping command to ping lt IPADDR gt ping another IP address as a test of the Ethernet interface HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 6 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format list all Display all information about this list all Printer diff Display all differences between list diff current and stor
59. in your Printer Then select the Print Test Page button HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 64 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms Transmission Control Term Purpose MAC Media The unique numeric value address associated with a network device that Access gives the device a unique identity This address is assigned by the device Control manufacturer to ensure its uniqueness TCP The Network protocol that allows reliable network communications between devices Protocol IP Internet The Network protocol that identifies devices and messages by addresses Protocol so that communications can occur between devices on different local networks TCP IP Network communications using TCP and IP protocols ICMP The Basic message protocol for the internet Internet Control Message Protocol DHCP The protocol used by a network to automatically assign network settings Dynamic to connected devices so that they will work together Host Configuration Protocol DNS Domain Defines the Network protocol that allows devices to find IP addresses Name from a network name server System DNS Server This is the address of the server that provides the translation from a Address descriptive name to an IP address DNS Domain This is the suffix to be added to the domain name to make a complete Suffix name HDP500
60. job it retrieves the consumables values from the Firmware e f no Printer is found or no Ribbon is installed the checkbox is allowed to be checked Note The previously chosen Ribbon and Film values will remain You will see an error message e Activating the Device Options tab automatically repopulates the Ribbon and Film types Note You will see an error message if no Printer found when activating the Device Options tab amp HDP5000 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Supplies Ribbon Type Film Type HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 25 RESTRICTED USE ONLY Fargo Electronics Inc Detecting Supplies at Print Time Function continued Step Procedure 4 When the Supplies checkbox is not checked or it is de selected cleared from a selected state the Ribbon and Film dropdown boxes become active and auto selected Ribbon and Film types remain until manually changed amp HDP5000 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Supplies Ribbon Type YMCK Full Color Resin Black Film Type Clear aa Dual Sided V Print Both Sides M Split 1 Set of Ribbon Panels Print Back Image on Front of Card Print Back Side Only Options Rotate Fro
61. needs to be adjusted e Turn the knob to the right the negative sign to move the patch toward the front edge of the Lamination Module Turn the knob to the left the positive sign to move the patch toward the back edge of the lamination module e Refer to the instruction diagram label located on the open front cover to make this adjustment See Display B below Display A See Procedural Step 1 above HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 8 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Lamination Placement on the Card Display B See Procedural Step 2 on the previous page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 9 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Card Flattener The Card Lamination Module provides an adjustable Card Flattener that allows you to fine tune the flatness of laminated cards This flattener works by reverse bending cards as they travel through the Laminator while they are still warm In most cases card warpage is only a concern when laminating on a single side of card stock which has a PVC based core rather than a polyester based core Cards with a PVC based core are not as heat resistant and are not recommended for use when laminating By default the Card Flattener is configured at the factory to accommodate UltraCard III type card stock Note If you are experiencing an unacceptable amo
62. screws from the bottom of the Flipper Module Save the screws for later for reattachment 6 Slide the Lamination Module attachment tabs and the PCB INTF Board into the appropriate slots at the base of Printer or Flipper Module 7 Use the two 2 screws provided to attach the Lamination Module to the Printer See Display A on the next page Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 6 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Lamination Module Accessory continued Display A Shows the Printer the Flipper Module and the Lamination Module Slide the Lamination Module attachment tabs and the PCB INTF Board into the appropriate slots at the base of Printer or Flipper Module HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 7 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Lamination Placement on the Card The Card Lamination Module provides an adjustable Lamination Placement knob that allows you to fine tune where the lamination is being placed on the card Step Procedure 1 See Display A below e The Lamination Placement Adjustment Knob is the light gray knob to the right of the Lamination Cartridges e The printer will have one or two film cartridges loaded depending on whether this is a Single or Dual Side Lamination Module 2 Print a test card to see if the Lamination
63. textbox or leave it blank if you want to remove the old password 6 Select the Submit button 7 Log in as a root User using the password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 39 RESTRICTED USE ONLY Fargo Electronics Inc Using the Reboot pages Rebooting the HDP5000 restarts the complete Printer which includes the Print Server Rebooting the Printer The Reboot page allows the HDP5000 User to reboot or reset the Printer and or enter the upgrade mode Step Procedure 1 Select the Administration link 2 Log in as a root User using the password if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 3 Select the Reboot link 4 Select the Reboot button 5 Click Yes when prompted 6 Wait for the Printer to reboot and display the home page See the Reviewing the HDP5000 Home Page display File Edit view Favorites Tools Help Q sak Q x a A P Search Sie Favorites amp SY ae El X LJ 3 Address http 10 244 69 139 reboot html v EJ co Links Home Network Print Path Status System Log Administration J etn System Passwords Reboot Q NOTE The following actions will immediately shut down all services and reboot the HDP 5000 Reboot system Upgrade
64. the LCD Error Message Table continued Cover is Open The Cover was left open PC Error Message No 46 E Card Encoder A problem was detected Startup Error during Printer start up PC Error Message No 141 E Card Startup Error A problem was detected PC Error Message during Printer start up No 141 EEPROM Corrupt EEPROM restored with PC Error Message factory default values Nos 38 39 40 and 144 Ejecting Card The card has been ejected PC Error Message areaay No 72 Ensure that the Cover is properly closed Reset the Printer and try again If this problem persists call for technical assistance Reset the Printer and try again If this problem persists call for technical assistance If changes were made then go into the setting values and reset these numbers Click OK to clear the message The user might want to know that a card has been sent to the reject bin or out of the printer and is either incomplete or posses a security risk if not disposed of properly HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued Empty Reject Bin PC Error Message No 265 Failed To Initialize PC Error Message No 141 Film Align Error PC Error Message Nos 26 and 176 Film Break Jam PC Error Message No 158 Film Low PC Error Message No 156
65. to function properly e To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies e For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies Step Procedure 1 Load the Print Ribbon into the Print Ribbon Cartridge until the Rolls click HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 6 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Print Ribbon continued Step Procedure 2 Tighten the Print Ribbon HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Print Ribbon continued Step Procedure 3 Insert the Print Ribbon Cartridge into the Printer until it clicks HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Clear HDP Transfer Film Step Procedure 1 Load the HDP Film into the HDP Film Cartridge until the rolls click HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Loading the Clear HDP Transfer Film continued Fargo Electronics Inc Step Procedu
66. to your PC You can use a good CAT 5 or better cable to make this connection How can find the MAC address of my Ethernet Printer e If you know the IP address of your Printer you can see the MAC address on the home web page of the Print Server OR e If you do not know the IP address or the Printer does not work with a usable IP address then the MAC Address can be found by two methods These are 1 The MAC address is listed in the data printed on the Printer Settings self test card 2 The Fargo IP Tracer software tool on the driver CD can be used to find the MAC address of the printer Note This can be installed and used to locate all the Fargo compatible Printers on your network Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 58 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer How can find the IP address of my Ethernet Printer You can find it in the LCD of the Printer if the Ethernet option is functioning properly Select Info then select Next several times until the IP address is shown Can print from my PC to multiple Ethernet Printers Yes Use the Windows Add Printer Wizard to create a new printer instance for the additional printer This may require adding a new Remote TCP IP Card Printer Port configured to communicate to the new
67. until you reconfigure the Printer to use those static addresses and reboot the Printer How do set the Printer to work with a static IP address You can use the web pages if you know the current IP address e Select the Use the following IP address button on the Network web page OR e Use Fargo IP Tracer which allows you to find Fargo compatible Printers and specify their addresses The HDP5000 also allows you to use the LCD menus to save the current IP addresses as static see above and then switch DHCP dynamic IP address selection to DISABLED Options Menu Network Settings DHCP Change Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 63 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions Question Answer What do the LEDs by the e Onthe HDP5000 Printer The green LED indicates a Ethernet connection on the valid Ethernet connection The amber LED indicates back of the Printer network activity indicate How do I print atest page Follow this procedure from Windows to verify the Ethernet configuration of 1 Open the Printer Driver properties window the Printer and Printer 2 Select Start gt Settings gt Printers and Faxes gt your Driver Printer Driver name i e HDP5000 Card Printer gt Properties 3 Ensure that the printing preferences are set correctly for the Ribbon installed
68. 0 High Definition Card Printer Encoder User Guide Rev 1 2 6 65 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Purpose SNMP This is protocol for the network management services This protocol Simple provides a means for network compliant devices called agents to store Network data about themselves in Management Information Bases MIBs and Management return this data to the SNMP requesters Protocol MIB A formal description of the way an agent can be accessed using SNMP Management and the functions that can be managed Information Base Network The basic network parameters needed to configure the network interface Settings Note These include the IP Address the Subnet Mask the Default Gateway the DNS Server Address and the DNS Domain Suffix IP addresses Specifies the current IP addresses that are 32 bit values that are normally expresses in dotted quad format Note This address must not be the same as another device on the same local network Subnet mask Specifies a 32 bit value that routers use to send a message to the correct subnet Default Specifies the address of the router in a network using subnets that gateway forwards traffic to a destination outside of the subnet of the transmitting device Telnet This is a common terminal emulation program that allows a User to send commands to a TCP IP connected device and r
69. 0 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Laminate Low Message The default setting is checked e f checked Lamination Low message box is displayed with every print job when Printer reports low Ribbon to the Driver e Do not show this message again The check box allows user to suppress message per Driver instance Default unchecked Display Laminate Low dialog The laminate in your printer is low To order additional laminate please refer to the reordering information on the laminate label or on the Supplies tab O Do not show this message again HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 5 RESTRICTED USE ONLY Fargo Electronics Inc Using the Film Low message The default setting is checked e f checked Film Low message box is displayed with every print job when Printer reports low Ribbon to the Driver e Do not show this message again The check box allows the user to suppress message per Driver instance Default unchecked Display Film Low dialog The film in your printer is low To order additional film please refer to the reordering information on the film label or on the Supplies tab O Do not show this message again Selecting the Set Language for Printer LCD Display Group Box The LCD Language can be chosen or changed from the Driver during installation from the Driver Toolbox Conf
70. 1 2 2 26 RESTRICTED USE ONLY Reviewing the CR 80 Patch Size Fargo Electronics Inc Term Description Cross Reference CR 80 PolyGuard Overlaminate is available in a See the Loading the standard CR 80 patch size Note Thermal Transfer Film overlaminate will accommodate the CR 80 size Overlaminate Reviewing the Overlaminate Design Term Description Cross Reference Design Both PolyGuard and the Thermal Transfer See the Loading the Film overlaminates are available in either a clear or generic secure holographic type design Note Custom holographic type overlaminates are also available with specific designs patterns logos and security features Please contact the authorized reseller for more information about custom Overlaminates Overlaminate HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 27 RESTRICTED USE ONLY Fargo Electronics Inc Section 3 Installation Procedures Safety Messages review carefully Symbol Critical Procedures for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left e To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol e To prevent personal injury always remo
71. 2 8 91 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Full Card Step Procedure 1 Select the Full Card option to print the resin black K Panel for all black found within all areas of the image as shown below e The Card image becomes fully black e The resin prints anywhere for black e The Add and Delete buttons become inactive and are grayed out e The Defined Area object size and location scroll controls become inactive and are grayed out e The inches and mm dials become inactive and are grayed out amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Custom Card Size Front Back te e X AY e Defined Area 0 9 X a Direction Card Travels through Printer Print All Black with K Panel Defined Areals Undefined Areals Print YMC under K C Print K Only HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 92 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s Step Procedure 1 Select the Defined Area s option to print the resin black K Panel for all black found only in an area or areas defined as shown below e The card image becomes white with the grid and one area available for the user to start with e The defined areas print black with resin amp HDP5000 Card Pri
72. 2 14 Software Drivers 2 11 special precautions 1 2 8 1 10 2 Split 1 Ribbon Panels 8 31 Spooler 16 17 Spooling 16 18 SS Start Sentinel 16 18 SS ES FS 8 76 Stacker 16 18 Start Sentinel SS 8 76 Stepper Motor 16 18 String 16 18 Supply Frequency 2 14 Supply Voltage 2 14 Surface mount 16 18 surface roughness 8 2 Switch Box 16 18 System Color Management 8 39 System Requirements 2 15 T TAC 16 18 Tape adhesion Test 8 5 8 7 Tape Test 8 57 Technical Specifications 2 7 2 8 2 9 2 10 2 11 2 12 2 13 2 14 2 15 Temp file 16 18 Temperature Adjustment 2 25 Test Print 16 18 Thermal Transfer Film 2 26 Thermal Transfer Film overlaminates 2 27 Thermistor 16 18 Thermocouple 16 19 thicker cards 8 2 thinner cards 8 2 Through hole 16 19 Timeout 16 19 TOF Top of Form 16 19 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 17 4 RESTRICTED USE ONLY total card area 8 96 Track 16 19 Track Information 8 76 track number 1 2 or 3 8 76 Transfer Count 5 42 Transfer Dwell Time Temperature 8 54 transferred HDP Film 8 5 troubleshoot the Printer 14 1 Troubleshooting 5 1 16 19 TrueType TT 16 19 TrueType black text and TrueType barcodes 8 89 U L 2 5 ItraCard 16 19 ltraCard III 16 19 ItraCard IIs Glossy PVC 8 5 ItraCard IIIs Glossy PVC H Panel Ribbon 4 ItraCard IIs Glossy PVC non H Panel Ribbon 8 4 UltraCard st
73. 256MB of RAM or higher 500MB free hard disk space or higher and USB 1 1 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 4 RESTRICTED USE ONLY Fargo Electronics Inc Inspecting the Card Lamination Module While unpacking your Lamination Module inspect the carton to ensure that no damage has occurred during shipping Note Make sure that all supplied accessories are included with your unit Your new Lamination Module is packaged in a standard HDP5000 Card Printer Encoder carton Note It is recommended that you save the packaging in the event that you need to transport the Card Printer Encoder Laminator at a future date Unpacking the Card Lamination Module The following items are included with your new Lamination Module e Card Lamination Module e Power Supply with a Power Cord for the Card Lamination Module e Warranty Card e Registration Card Choosing a proper Location Follow these guidelines e Place the unit in a location with adequate air circulation to prevent internal heat build up e Use the Printer s dimensions 10 75 H x 35 5 W x 13 D as a guideline for the minimum clearances to the unit Note Allow for adequate clearance above the unit to accommodate the height of the unit with its Covers open e Do not install the unit near heat sources such as radiators or air ducts e Do not install the unit in a place subject to direct sunlight excessive dust mechanical vibration or shock
74. B and YMCK Note This print will provide maximum image size giving complete card Coverage on a CR 80 sized card HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 41 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Device Settings Self Test Step Procedure 1 Use this card to view the Printer settings and counts for Card Count CC Card Cleaning Count TC and others The Card Count is the total number of cards the Printer has produced User Printer Settings Model HDP5000 S N 00000075 FW Rev 1 1 6 Jul 31 2007 MAC Address 0 13 44 0 2 4b Image Darkness 5 Print Top Of Form 0 Print Left Of Form 2 Mag a yj coe 0 Print Flip S hedt 0 0 Encoder A ints 0 Head Resiovance 3000 Transfer hors Otte 9 0 Transfer aigat 0 Ribbon Print S 0 0 Film Print Ten 0 0 Film Transfer Ten T S 0 0 Resin Heat Adj 0 s Ei ohare reat A Time 120 0 ATDisable WrinkleCompEnable 1 Film Print Cooling Level 0 Film Tir Cooling Level 0 BlushPoint 0 LCDContrast 0 CleaningRate 0 InfoMsgSetting 0 Card Count 1774 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 42 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the YMCK Self Test Step Procedure 1 Use this card to confirm that image colors are properly reproduced Image consists of sixteen graduated steps of RGB and YMCK Note This print will provide max
75. B interface except that the Printer is connected through the local area network to the client PC The Print Server must be properly configured in order to provide this printing capability e The Print Server is capable of queuing up to eight 8 client PCs while printing Communications between each PC and the Ethernet enabled Fargo Printer are implemented over a bi directional TCP IP interface e Allclients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC In this way the User knows whether or not a print job has been successful Also the User knows what problems have been encountered while processing the print job Printing using Ethernet works in a manner similar to the USB connected PC Printer Reviewing the Web Page Server An HTTP service serves web pages that provide an interface through which to configure and monitor the Printer Note Users may also monitor all print jobs that have been sent to the Printer from any client PC Reviewing the Network Management Interface The Ethernet enabled Printer operates as an SNMP agent to allow central administrators to monitor and configure the network interface and the Printer Note A standard host MIB II is implemented to maximize the utility of the Printer on the network Reviewing the Telnet Server The Ethernet interface has a command line interpreter
76. C Error Message No 25 You are trying to send encoding data but the Printer is not configured with this Encoder type MAG encoding job sent to Printer without a MAG encoder You are trying to send encoding data but the Printer is not configured with this Encoder type You are trying to send encoding data but the Printer is not configured with this Encoder type You are trying to send encoding data but the Printer is not configured with this Encoder type No Ribbon is installed in the Printer OR The Ribbon RFID tag is bad You are trying to send encoding data but the Printer is not configured with this Encoder type To cancel click on Cancel Print To cancel click on Cancel Print Install the correct Ribbon and press the Resume button located o the Printers LCD display To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message No Smart Encoder PC Error Message No 33 Printing Error PC Error Message No 107 Reboot Required PC Error Message Nos 9 65 67 and 163 Reinsert Ribbon PC Error Message No 141 Remove Card PC Error Message No 68 Remove Ribbon PC Error Message No
77. CP Enabled indicates that the automatic IP assignment is selected e DHCP Disabled indicates that the static IP assignment is selected Press the Change button to switch the DHCP setting If you change the setting you will be prompted to reboot the Printer Changing the ANEG setting The ANEG status indicates the current setting of the network configuration of the Ethernet interface e This value can be set explicitly by the User to force the Ethernet interface configuration in cases where auto negotiation fails e Failure of the automatic network configuration can cause slow data transmission longer print times or network connection problems Follow the procedure provided below Step Procedure 1 See the Accessing the Network Setup Menu procedure to access the Network Settings menu Options gt Menu gt Next gt Network Settings Select Next on the LCD to view the ANEG menu entry Press the Change button to change the auto negotiation setting for the Printer which will rotate between the following e ANEG AUTO Allows the auto negotiation between the Printer and the host Ethernet interface e ANEG Full Dup Forces the full duplex communications between the Printer and the host Ethernet interface e ANEG Half Dup Forces the half duplex communications between the Printer and the host Ethernet interface If you change the setting you will be prompted to reboot the
78. D read or write error Retry and if it fails again the PC Error Message occurred on Cartridge 1 material cannot be used No 259 Lam 2 Tag Err A RFID read or write error Retry and if it fails again the occurred on Cartridge 2 material cannot be used PC Error Message No 260 Lam Async Error The Printer timed out waiting Check Lam power connections for communication from the and restart the Printer PC Error Message Laminator No 245 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 11 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message Lam Card Jam PC Error Message No 53 212 214 and 215 Lam Check Card PC Error Message No 213 Lam Com Error PC Error Message No 246 Lam Error PC Error Message Nos 237 and 238 52 Lam Card Not Ejected PC Error Message No 216 Lam Handler Startup Error PC Error Message No 66 A jam occurred somewhere between the Printer and the Laminator A jam occurred inside the Laminator There was a communication failure between the Printer and Laminator A generic unknown error as occurred The card is not ejected from the Laminator A problem was detected during Printer start up Open covers and clear the obstruction jam Open Lam cover and clear the obstruction Check Lam power connections and restart the Printer Reset the
79. FARGO Part of HID Global EID HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 e HDP5000 single side e HDP5000 dual side e HDP5000 single side with single side lamination e HDP5000 dual side with single side lamination e HDP5000 single side with dual side lamination e HDP5000 dual side with dual side lamination Part Number L000950 GOMARO s a La Rosaire 5 CH 1123 Aclens T l 021 869 97 70 Fax 021 869 96 02 Site Web www gomaro ch e mail info gomaro ch RESTRICTED USE ONLY Fargo Electronics Inc HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 property of Fargo Electronics Incorporated Copyright 2007 by Fargo Electronics Incorporated All rights reserved Printed in the United States of America Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers The revision number for this document will be updated to reflect changes corrections updates and enhancements to this document Revision Control Date Document Title Number Revision 1 2 30 October 2007 HDP5000 High Definition Card Printer Encoder User Guide Revision 1 1 15 July 2007 Same document title Revision 1 0 15 April 2007 Same document title These reference documents were thoroughly reviewed to provide Fargo with professional and international standards requirements gui
80. Functional Specifications for the HDP5000 Card Printer Encoder Reviewing the HDP5000 Printer Overview table HDP5000 Input Card Accepted Encoding Lamination Flipper Series Hoppers Capacity Card Size Modules Module Table HDP5000 1 100 CR 80 Optional Optional Optional Single Sided Card ae Printer Enco g der HDP5000 1 100 CR 80 Optional Included Optional LC Single Sided Card 4 ces Printer Enco g der HDP5000 1 100 CR 80 Optional Optional Included serials 100 per Printer Enco cartridge der HDP5000 1 100 CR 80 Optional Included Included LC Dual Sided Card e Printer Enco g der HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the HDP5000 Package These items are included with your HDP5000 Unpacking Instructions Software Installation CD includes Printer Driver Cleaning Roller One 1 power supply with Printer one 1 power supply with Laminator if purchased Reviewing the HDP5000 front HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Reviewing the HDP5000 Card Printer Display HDP5000 Printer with attached Output Hopper HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Fargo Electronics Inc 2 4 RESTRICTED USE ONLY Fargo Electronics Inc Regulatory Compliances Term Descriptio
81. NLY Fargo Electronics Inc Configuring the Network Settings The procedures needed to configure the network settings are presented in this section Accessing the Network Settings page The Network page displays the current network settings and allows the User to change the settings Step Procedure 1 Select the Network link from any web page of the Printer Fargo HDP5000 S N 00000064 Network Settings Microsoft Internet Explorer File Edit View Favorites Tools Help Q tek Q x E A JO search J Favorites E2 A E e 3 Address http 10 244 69 139 tcpipConf html vE co Links Reon Peri Path Status System Log Administration Help Network Settings Interface 10Mbps Ethernet IP Address 10 244 69 139 Subnet Mask 255 255 255 0 Default Gateway 10 244 69 3 DNS Server Address 10 244 69 20 DNS Domain Suffix mn fargo com Curent Settings Dynamic Obtain an IP address automatically Use the following IP address TP Address Stored Settings Subnet Mask Default Gateway DNS Server Address DNS Domain Suffix Submit Clear Changes _ Note Changes only take effect after reboot amp Internet HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 17 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Interface The Interface display indicates the network speed supported by the Printer Address http 10 244 69 139 tepipConF
82. ONLY Fargo Electronics Inc Setting up Email Event logging Follow this procedure to enable logging using email notification Step Procedure Specify email logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the Email radio button to choose email log notification 4 Enter a valid e mail address in the associated textbox 5 Select Submit 6 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in File Edit wiew Favorites Tools Help a A P as eT Q sax gt x E A A Search 5 Favorites Ea E 33 Address http 10 244 69 139 logpathConf html 0 J Eco links 7 amp Home Network Print Path Statue System Log J Aciinistration Help log Plos2 System Log Q Log Name log Print Job Started Log Type Printer Error None i e g i userid domamn com OUDP Syslog e g 192 168 0 1 or domain name Log Destination OTCP Connection Port 4010 Clear Changes HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Specifying UDP Event logging Follow this procedure to enable logging to a UDP Syslog program Step Procedure 1 Select the System Log link e The messages w
83. Parallel Interface Port 2 17 Parallel Port 16 13 Pass Count 5 42 Pause button 2 19 PC Personal Computer 16 13 PCB Printed Circuit Board 16 13 Peel 16 13 Peel Off 16 13 Peripheral 16 13 PET 16 14 Photo 8 43 Pinch Roller 16 14 Pixel 16 14 Platen 16 14 Platen Rollers 10 3 Polyester Patch Overlaminate 2 26 PolyGuard Overlaminate 2 26 2 27 16 14 Port 16 14 Portrait 16 14 Portrait Landscape 8 17 positive negative image placement values 8 53 Potentiometer 16 14 Power Port 2 17 Print All Black With K Panel 8 92 Print Area 2 12 Print Back Side First option 8 32 Print back side only 8 33 print both sides 8 30 8 31 Print Both Sides option 8 31 8 33 Print Driver 16 14 Print Job 16 14 Print Length 2 8 8 12 Print Ribbon 10 5 Print Ribbon Options 2 13 Print Ribbons 2 20 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 17 3 RESTRICTED USE ONLY Print Server 16 14 Print Speed 2 13 Print Speed Batch Mode 2 13 Print Station 10 6 Print Status Screen 2 19 Print Test Image 5 39 print the first page of a two page document 8 32 Print Width 2 8 8 12 Print YMC Under K and Print K Only options 8 98 Print YMC Under K Print K Only options 8 98 Print Transfer Stations 10 3 printed image 8 53 printed text and barcodes 8 98 Printer 2 19 Printer Cleaning Kit 10 3 10 6 Printer Components 2 17 Printer Driver setup 8 54 Printhead 2 17
84. Printer and try again If this problem persists call for technical assistance The Lamination material is stuck to the card Reset the Printer and try again If this problem persists call for technical assistance HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message Lam Handler Startup Error PC Error Message No 141 Lam Internal Error PC Error Message No 48 Lam No Film PC Error Message No 157 Lam Timeout PC Error Message No 247 Lam1 Wrong Film PC Error Message No 233 Lam2 Wrong Film PC Error Message No 234 Laminate 1 Bad PC Error Message No 259 and 261 After powering up the Printer the Laminator was detected but an error occurred which would prevent its use A generic unknown error as occurred in the Laminator There is no material loaded in the Laminator The Printer timed out while processing information related to the Laminator Material in Cartridge 1 of the Laminator does not match the material type specified by the job Material in Cartridge 2 of the Laminator does not match the material type specified by the job The Lamination material in Cartridge 1 is not valid for this Laminator Check Laminator power and connections and restart the Printer Check Laminator power and connections and restart th
85. Printhead with a resistance value that varies in proportion to the heat to which it is exposed Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 16 18 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Overlaminate Term Definition Thermocouple A device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that varies proportionally with the temperature Thin Film A 0 25 mil thick resin material that enhances card security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Through hole A method of mounting circuit elements with the leads passing through holes in the circuit Board and soldered on the opposite side Timeout An interruption of a print job that occurs when a function is not completed in the time allotted by the operating system TOF Top of Form The leading edge of the card as it travels through the Printer Track The area on a mag stripe designated to contain the magnetic data string Troubleshooting The process of investigating and determining the cause of a problem TrueType TT A font format that produces each character using a mathematical equation rather than a graphical representation resulting in a much sharper cleaner image
86. RICTED USE ONLY Fargo Electronics Inc Using the Print Path page The purpose of the Print Path page is to allow the User to view or change the TCP port numbers used to communicate to the printer e lf these settings are left to the default entry of O then the default ports of 9100 5400 and 5402 will be used for the RawSocket TCP Port the CPS Data TCP Port and the CPS Command TCP Port respectively e The CPS Command TCP Port is dependent on the setting of the CPS Data TCP Port and always two units higher Step Procedure 1 Select the Print Path link 2 View the active configuration of the printer in the Current Settings area on this page 3 New port numbers may be entered into the Stored Settings area in the text boxes provided on this page i Fargo HDP5000 S N 00000064 Print Path Settings Microsoft Internet Explorer EBR a File Edit View Favorites Tools Help Q ak amp x a A PO search 5 2 Favorites E2 ee E sa 33 Address http 10 244 69 130 printpathConf html x Eo iins amp Home Network Status System Log Administration Help Print Path Settings CPS Data TCP Port Curent Settings CPS Command TCP Port RawSocket TCP Port CPS Data TCP Port RawSocket TCP Port Clear Changes Note Changes only take effect after reboot Stored Settings HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 45 RESTRICTED USE ONLY Fargo Electronics Inc
87. Reboot to Bootloader HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 40 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Main Firmware The Upgrade page allows the User to upload new Firmware to the Printer For the HDP5000 Printer encoder this Upgrade page provides for upgrading the main Printer Firmware which includes the Print Server Firmware It is only available to the HDP5000 after the Printer has been rebooted into the upgrade mode Step Procedure 1 Select the Administration link 2 Go to Step 7 if the Upgrade link is shown 3 Select the Reboot link if the Upgrade link is not shown File Edit view Favorites Tools Help Ax 5 i i 3s Q sak 7 J a A A Search Pe Favorites amp amp El LJ 33 Address http 10 244 69 139 reboot html Ao i tinks e Home System Passwords Network Print Path Status System Log Administration J Help Reboot Q NOTE The following actions will immediately shut down all services and reboot the HDP 5000 Reboot system Upgrade Reboot to Bootloader HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 41 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Main Firmware HDP5000 only continued Step Procedure 4 Select the Upgrade button to get Printer into the upgrade mode 5 Select the Yes button and wait for reboot as shown below in Displays A and B
88. Step Procedure 1 a Select the No Lamination option if you do not want to use the Printer s built in Laminator b Select Laminate Front Side Laminate Back Side Laminate Both Sides or Laminate Opposite Sides to specify the side s of the card to laminate Lamination Side Laminate Front Side E No Lamination Laminate Front Side Laminate Back Side Laminate Both Sides Laminate Opposite Sides Clear Film Lamination v Transfer Temperature 145 4 Celsius HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 83 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Card Lamination Module Unit table No Flipper versus Flipper No Flipper Flipper Single Side Card Lamination Unit Lower No Supplies None None Lam Supply in Lower None None Only Front Side of Card Front Side of Card Back Side of Card Both Sides of Card Dual Side Card Lamination Unit No Supplies None None Lam Supply in Lower None None Only Front Side of Card Front Side of Card Back Side of Card Both Sides of Card Lam Supply in Upper None None Only Back Side of Card Front Side of Card Back Side of Card Both Sides of Card Lam Supply in Lower and None None Upper Both Sides of Card Both Sides of Card HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 84 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Lamination Type Step Proc
89. TED USE ONLY Cleaning outside the Printer Fargo Electronics Inc 10 5 Cleaning the Printhead 10 6 Replacing the Card Cleaning Roller 10 7 Cleaning the Magnetic Encoder 10 8 Section 11 Fargo Workbench Printer Utility 11 1 Reviewing the Card tab and Diagnostic button 11 1 Section 12 Packing the Card Printer 12 1 13 1 Section 13 Firmware Updates Performing the Firmware Updates 13 1 Section 14 Fargo Technical Support 14 1 14 1 Contacting Fargo Technical Support Reading the Serial Numbers on a Fargo Printer 14 2 Finding out when a Fargo Card Printer was manufactured 14 2 14 2 Reviewing Example No 1 Serial Number A1280224 Section 15 Reviewing Spare Parts Lists 15 1 Reviewing Spare Parts List for HDP5000 and HDP5000 LC Section 16 Glossary of Terms 15 1 16 1 Section 17 Index 17 1 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 viii RESTRICTED USE ONLY Fargo Electronics Inc Section 1 Printer Overview How to use the guide The HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 is designed to provide installers and technicians with quick efficient lookup of related procedures components and terms The Guide can be used effectively either in soft or hard copy depending on the preference of the installer or technician Manual Description Glossary of T
90. TED USE ONLY Fargo Electronics Inc Installing the HDP5000 Printer Driver continued Step Procedure 8 Applies to USB Printer installation a Select the Printer Port Note You have the option of selecting the port only IF you click the BACK button from the previous screen shot otherwise this is automatic b Wait while the Driver components are being copied to your PC Plug and Play Please Wait While the driver components are being copied to your HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 30 RESTRICTED USE ONLY Installing the HDP5000 Printer Driver continued Fargo Electronics Inc Step Procedure 9 Click the Finish button 10 Reboot your computer 11 You have completed this procedure f HDP5000 Card Printer InstallAware Wizard gt HDP5000 Card Printer Setup Complete ooo oo HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 31 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Print Image Step Procedure 1 Install the YMCK or YMCKK Ribbon in the Printer for the Test Print 2 Open the Driver settings a From your computer s startup menu select Settings gt Printers and Faxes Windows XP or gt Printers Windows 2000 b Double click on the HDP5000 Card Printer under the Printer s window c Select Printing Preferences under the Printer drop down menu Note
91. TED USE ONLY Fargo Electronics Inc Printer Driver Options Installing Printer Driver Updates Occasionally new Printer Driver versions are released which have new or updated features e Before installing an updated Printer Driver version always delete the existing Printer Driver version from the system e Todo this select Start Programs and point to the Fargo folder e Then select the Uninstall Printer Driver icon for the specific Printer model as shown here Step Procedure 1 Once the existing Printer Driver is deleted the updated version can be installed Note The best way to get Printer Driver updates is to download them from the Fargo website a To download the latest Printer Driver version click on the Printer Driver s highlighted exe file name on the web site You will then be prompted to Save this program to disk Fargo s downloadable Printer Driver files have names ending in exe and are self extracting Zip archives Note A Zip archive is a package containing one or more files It has been zipped to make it smaller and provide easy downloading of numerous files simultaneously An archive that is self extracting is capable of unzipping itself Click OK then choose the folder in which you would like to save the Printer Driver file Note You may want to save it in an empty folder to prevent mingling its files with others already on the computer Once the file has completely downloa
92. USE ONLY Fargo Electronics Inc Reviewing HDP5000 Card Printer Sequence of Operations continued Step Process 13 The Ribbon Drives Film Drive and Print Platen Stepper turn ON and the Printhead burns the image data until the image data is depleted All stop Note The Ribbon Encoders and Film Encoders are active during this step 14 The Headlift Motor engages moving the Printhead up until the Headlift Sensor is activated All stop The Film Drive reverses the Film Position Sensor to print over the image again 15 Repeat Steps 9 to 14 for the appropriate number of color heat seal panels 16 The Film Drives turn ON to rewind the printed portion of the Film into position at the heated Transfer Roller using the Lamination Film Alignment Sensor 17 If the heater is not at the required temperature yet the job will pause 18 Stepper engages to move the card to a position directly over the Transfer Roller The Card Feed Position Sensor determines card edge and number of steps to position card All stop 19 The Headlift Motor turns ON to raise the Transfer Roller and will stop when the Headlift Sensor is activated All stop 20 The Stepper and Film Drive engage to laminate the printed Film onto the card They will turn off after a given number of steps based on the position given by the card Sensor All stop Note The Film Encoder is active during this step 21 The Headlif
93. a LISTEN 4020 CMD N a LISTEN 5400 CPSData N a LISTEN 5402 CPSCmd N a LISTEN 5400 cCPSData 10 244 69 ESTABLISHED 4020 CMD 10 244 69 ESTABLISHED 80 HTTP 10 244 68 ESTABLISHED 5402 CPSCmd 10 244 69 ESTABLISHED 80 HTTP 244 68 ESTABLISHED UDP SOCKETS PORT PROTOCOL RMT HOST 9 MDHP N A LISTEN Internet HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 25 RESTRICTED USE ONLY Fargo Electronics Inc Using the Printer page You can use the Printer page to review current information about the Printer device settings and print jobs Device settings include the following e The status which displays information about the current print job e The device which displays information about the Printer The fields are described below See the next page to view the entire Printer page Field Status Description status Idle Indicates that no print job is active Printing Indicates that the job is being sent to the Printer printing Indicates that the communication is being slowed by print waiting operations printing Indicates that the communication has been stopped by some blocked condition canceled Indicates that the current job was canceled and is being rerouted device online Indicates it is ready to print offline Indicates that the Cover is open or the Printer is not ready to print Printer Indicates that an error is detected err
94. ability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller LCD Messages The LCD display shows the current status of the Printer Refer to the cause and solution tables in this section for all possible LCD messages Note These tables display the LCD messages in alphabetical order If the LCD message is communicating an error or requires an action these tables will also offer a solution to what should be done HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 1 RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that rai
95. ach temperatures exceeding 350 degree F 175 C Use extreme caution when operating the Transfer Roller Never touch the Transfer Roller unless the Printer Power has been turned off for at least 20 to 30 minutes Fargo Electronics Inc Type Description Controls Both the Printer itself and the Printer s software Driver control the built in Transfer Roller Temperature To change the temperature of the Transfer Roller adjust its Adjustment temperature through the Image Transfer Tab within the Printer Driver setup window Once adjusted the new temperature settings will be sent down with the next print job along with the rest of the Printer Driver information New Before printing begins the Transfer Roller will automatically adjust Temperature itself to the new temperature setting Note This new temperature Setting setting will remain programmed within the Printer until it is once again changed within the Printer Driver or until the Printer is turned OFF Whenever the Printer is turned OFF the Transfer Roller will automatically reset itself and return to its default temperature the next time the Printer is turned ON Disconnect the Printer s power supply Technician Note Cycling the Printer s power supply serves to reset the Transfer Roller to its default temperature The temperature setting within the Printer Driver however will stay the same until it is changed HDP5000 High Definition Card Printer E
96. agnetic Stripe type that matches the card type e High Coercivity to Super Coercivity 2750 4000 Oersted Fargo s High Coercivity UltraCard Ills are 2750 Oe e Medium Coercivity 600 Oersted e Low Coercivity 300 Oersted 2 Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options if the application being used requires customization of the standard ISO encoding process See Reviewing the Magnetic Track Options amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Encoding Options Encoding Mode fiso Encoding v Coercivity Hi 2 750 Oe Super 4 000 Oe Hif2 750 Oe Medium 600 Oe Low 300 Oel HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 64 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Shift Data Left Function Use the Shift Data Left option which applies to all tracks when selected Note When this option is unchecked it is the default Step Procedure 1 Select this option to shift the recorded magnetic data to the left hand side of the card s Magnetic Stripe Note This is useful in situations that require cards to be readable with insert type readers amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encod
97. allel interface cable that complies with this specification Image A collection of pictures or graphical elements that compose the visual features on a card Also refers to the digital representation Input Any data or material being transferred to the Printer Input Hopper The area of the Printer that stores the blank cards ready to print Intermediate Transfer A thin flexible material coated with a resin material into which the Media InTM dye is transferred from the Ribbon by the Printhead The film is then transferred to the card surface by the Transfer or Hot Roller ISO From the Greek iso meaning same Used to represent data from the International Organization for Standardization JIS II Japanese Industrial Standard The standard for encoding to a Magnetic Stripe provided by the Japan Standards Association The single track is as wide as ISO tracks 1 and 2 combined and in the same approximate location as those tracks but on the front of the card The Coercivity level is 600 Oe K Panel An area of a multicolored Ribbon e g YMCK that contains black resin for transfer to the card surface Also used in reference to the application of preference to items printed on the card those using the black panel in lieu of a process YMC black Lamination The application of a film or resinous substance fused by heat and pressure to the surface of a card LAN Local Area Network An a
98. ally disabled e When attempting to print a two page document if Print Back Side Only is selected the first page of the document will print on the backside of the card e The second page of the document will then be printed on the back of a second card Dual Sided Print Both Sides Options Rotate Back 180 Degrees Disable Printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 33 RESTRICTED USE ONLY Fargo Electronics Inc Using the Options Group The functions under the Options Group are described in this section amp HDP5000 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Supplies Automatically detect the installed Ribbon and Film for every print job Ribbon Type YMCK Full Color Resin Black x Film Type Clear Ka Dual Sided Print Back Image on Front of Card Print Back Side Only Options Rotate Front 180 Degrees Rotate Back 180 Degrees Disable Printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 34 RESTRICTED USE ONLY Fargo Electronics Inc Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options Use this option to change the position of the printed image in relation to the set location of a card s Magnetic Stripe or smart chip Step Procedure 1 Select the Rotate Front 180 Degree
99. alue is subtracted from the ASCII value of each Magnetic Stripe data character prior to encoding on the track EA Procedure e Select NULL to change the ASCII Offset to NULL OR Select SPACE to change the ASCII Offset to SPACE Note This is the default for Track 1 OR Select ZERO to change the ASCII Offset to ZERO Note This is the default for Tracks 2 and 3 Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Bits v Even Parity v ASCII Offset Encoding Mode ZERO x Odd Parity x N po HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 71 RESTRICTED USE ONLY Fargo Electronics Inc Using the Bit Density dropdown list Use this option to customize the Bit Recording Density Bits per Inch used to encode the magnetic data on the currently selected track The default ISO Standard selections for this option are as follows Step Procedure Select 75 BPI to change the bits per inch to 75 BPI Note This is the default for Track 2 OR Select 128 BPI to change the bits per inch to 128 BPI OR Select 210 BPI to change the bits per inch to 210 BPI Note This is the default for Tracks 1 and 3 OR Select Custom BPI which enables the custom BPI text box Note The lower limit is 75 and upper limit is 210 Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Bits i Even Parity z ASCII O
100. and enter an IP Address for the Printer HDP5000 Card Printer InstallAware Wizard leg Printer Connection e eeee How do I find my IP address o o a HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 26 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP5000 Printer Driver continued Step Procedure 5 Click on the Next button to begin the installation lea ENNAN r v HDP5000 Card Printer InstallAware Wizard x Ready to Install Ce r Ll HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 27 RESTRICTED USE ONLY Installing the HDP5000 Printer Driver continued Fargo Electronics Inc Step Procedure 6 Wait during the installation Zz HDP5000 Card Printer InstallAware Wizard Installing HDP5000 Card Printer o o e 2 LC E HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 28 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP5000 Printer Driver continued Step Procedure 7 Applies to USB Printer installation Connect the USB cable to both the PC and the Printer Plug and Play Step 1 Connect the USB print cable to both the PC and Printer Step 2 Turn ON the Printer at this time if it is not already ON HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 29 RESTRIC
101. ansfer to USB Interface Port Component Description Resin Thermal Transfer Resin Thermal Transfer is the print method the Printer uses to print sharp black text and crisp bar codes that can be read by both infrared and visible light bar code scanners Like dye sublimation this process uses the same thermal Printhead to transfer color to a film from a resin only Print Ribbon or the resin black K Panel of a full color Print Ribbon The difference however is that solid dots of resin based ink are transferred and fused to the surface of the film and then the film is laminated onto the card surface Note This produces very durable saturated printing Card Cartridge Load blank cards into this Cartridge Card Output Stores 200 cards Hopper Card Works in conjunction with the Printer to apply a variety of different Lamination overlaminates to printed cards providing increased card durability Module and security Note When printing a batch of cards the Printer can be encoding and printing one card while the Lamination Module laminates another card LCD Display Displays the current status of the Printer Printhead The component of the Printer that actually does the printing This component is fragile and must not be bumped or touched with anything other than a cleaning pen Softkey Buttons Current function is displayed above the button and will change depending upon the Printer s mode of o
102. aphic Note This process uses a dye based Ribbon roll that is partitioned by a number of consecutive color Panels e Process colors The Panels are grouped in a repeating Series of three process colors yellow magenta and cyan YMC along the entire length of the Print Ribbon e Panels The Printer always prints the yellow Panel first followed by the magenta Panel and the cyan Panel e Printhead As the Print Ribbon passes beneath the Printhead hundreds of thermal elements within the Printhead heat the dyes on the Ribbon Note When these dyes are heated they vaporize and diffuse into the surface of the film and then the film is laminated onto the card surface A separate pass is made for each of the three color Panels on the Ribbon e Color Shades By combining the colors of each Panel and by varying the heat used to transfer these colors it is possible to print up to 16 7 million different shades of color Note This blends one color smoothly into the next producing photo quality images with absolutely no dot pattern e Dye Diffusion Thermal Transfer It is the process of heating a dye suspended in a cellulous substrate until the dye can flow diffusing into the dye receptive surface of the card or InTM This produces the image in the surface of the card HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 16 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Resin Thermal Tr
103. ard and the strip of tape pulled from the card to see if any portion of the HDP Film was removed from the card If any residue e g oil or grease from fingertips is present on the card surface the evaluation results may be affected If the printed transferred HDP Film particles a pull away from the card and b adhere to the tape this indicates that inadequate adhesion of the HDP Film to the card Increased heat and Dwell Times are necessary to resolve this problem Samples 1 2 and 3 show a representation of the adhesion level you can expect Result 1 Sample 1 shows a significant transfer to the tape and is an absolute failure Result 2 Sample 2 shows that very slight transfer to the tape can be acceptable without sacrificing overall image durability on matte finish cards Result 3 Sample 3 shows no transfer to the Tape and is an Absolute Pass If the tape test indicates inadequate adhesion increase the heat setting by 5 degrees print another card and try the tape test again Once the temperature has been increased 4 times 20 degrees reset temperature to default and increase the Dwell Time by 5 second Repeat this process until adequate adhesion is achieved Ensure that the cards in use have a surface roughness Ra of 60 micro inches or less This information should be available from the card manufacturer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 7 RESTRIC
104. atically adjust the appropriate transfer time and temperature to pre determined defaults Note Select this option to automatically adjust the transfer temperature 175 0 Celsius and the dwell times 2 0 seconds per inch to defaults when non custom card type is chosen on Card tab OR e Select the Holographic option to change appropriate internal Printer settings needed to make the holographic film work Note Select this option to automatically adjust the transfer temperature 175 0 Celsius and the dwell times 2 0 seconds per inch to defaults when non custom card type is chosen on Card tab Note It will also adjust the necessary transfer temperature and the dwell settings in the Driver to provide the optimal holographic InTM performance amp HDP5000 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Supplies Automatically detect the installed Ribbon and Film for every print job Ribbon Type YMCKK Full Color 2 Resin Black v Film Type HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 28 RESTRICTED USE ONLY Fargo Electronics Inc Using the Dual Sided Group Functions The Dual Sided group checkboxes shown below are grayed out if no Flipper is automatically found or if the Dual Sided is manually turned off See the procedures in this section for more instructions amp HDP5000 Card Print
105. bers on a Fargo Printer The purpose of this section is to provide updated instructions for reading serial numbers on a Fargo Printer Finding out when a Fargo Card Printer was manufactured You can determine when your card Printer was manufactured by reading directly from the serial number affixed to your card Printer 1 Year Built The first two digits in the serial number indicate the year that the Printer was manufactured 2 Week Built The second two digits indicate the week Numeric Order The last four digits indicate the sequence number for the numeric order in which the Printer s were built Reviewing Example No 1 Serial Number A1280224 1 A1280224 The first two digits in the serial number indicate the year the Printer was built e g the letter and digit A1 indicate the year 2001 2 A1280224 The third and fourth digits in the serial number indicate the week the Printer was built e g the digits 28 indicate week 28 of that year 3 A1280224 The last four digits indicate the sequence number for the numeric order in which the Printer s were built HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 14 2 RESTRICTED USE ONLY Fargo Electronics Inc Section 15 Reviewing Spare Parts Lists Reviewing Spare Parts List for HDP5000 and HDP5000 LC HDP5000 Series Recommended Spare Parts List Effective Date To be added at a later date For current pricing see http www fargopartner com suppo
106. bited by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 1 RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device
107. button located a general error on the Printer to continue To cancel press the Cancel Print button or the Cancel button located on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 30 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Cause Message No Magnetic A print job with Magnetic Ensure that no encoding data is Encoder Installed encoding was sent with no being sent with the print job and Magnetic encoder reprint the card installed in the printer Mag Verify Error The printer is unable to Check the Cards and click on verify encoded data Cancel Print No Mag Strip The Printer is unable to Check the Cards and click on Present find a Magnetic stripe on Cancel Print the card No Smart Card No Smart Card Encoder is To cancel click on Cancel Print Encoder installed in the printer No Prox Card No Proximity Card To cancel click on Cancel Print Encoder Encoder is installed in the printer Headlift Error The Headlift Sensor is not Reboot the Printer by cycling power detecting movement from the Headlift Cam To cancel press the Cancel Print button Invalid Password The Password entered is Press OK to enter another not a valid password password To cancel press the Cancel Print button HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 31 RESTRICTED USE ONLY Fargo Electroni
108. by clicking on the Vertical and Horizontal adjustment arrows e These values ensure that the Cards always remain in the same position as they travel through the Printer regardless of image orientation e The Card Illustration shown in the Image Position box will flip and rotate according to the selection of Portrait Landscape or Rotate 180 Degrees e The outline around the illustration will always remain in the same Landscape orientation v HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 52 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Image Position controls continued The display below represents how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered Step Procedure 2 Follow these instructions e Use the Vertical adjustment to move the image toward the front of the Printer if a positive number is entered and toward the rear of the Printer if a negative number is entered OR e Use the Horizontal adjustment to move the image toward the card output side of the Printer if a positive number is entered and toward the card input side of the Printer if a negative number is entered Note The maximum value for the Vertical and Horizontal adjustments is 100 Pixels 10 Pixels 0 03 8mm Rear of Printer Card Output f Horizontal Horizontal Card Input side of Pr
109. c Selecting the Appropriate HDP Printer Driver settings For the cases where custom settings are required the Printer Driver s Card Type option also includes Custom 1 and Custom 2 options e Settings These settings allow designating a unique Card Type name which then saves custom Image Transfer settings e Custom 1 For example Custom 1 could be changed to read as My Cards Custom transfer settings would then be available whenever this Card Type option is selected and would be saved each time the Printer Driver setup window is closed e Custom Card stock To determine the proper settings for custom card stock Fargo recommends the Tape adhesion Test HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 4 RESTRICTED USE ONLY Conducting the Tape Adhesion Test It is important to conduct tape adhesion tests because Fargo cannot be certain which transfer temperature and Dwell Time will work best when printing cards other than UltraCard Ill Note The optimal transfer settings may vary from card type to card type A Caution Inadequate time and temperature could produce cards that are more vulnerable to accelerated wear and dye migration Use sufficient time and temperature to transfer HDP Film to the card to ensure a long lasting durable card Fargo Electronics Inc Step Procedure 1 Test the adhesion quality of the HDP Film to the card by printing sample cards and completing an adhesive tape t
110. card e LAM Indicates the Lamination Station is applying an overlaminate to a card appears only if using a Printer equipped with the optional Card Lamination Module The Print Status screen always displays Cancel in the lower left and Pause in the lower right The Cancel Use this button to cancel print jobs and reset the Printer for the next button print job Cancel now has two options e Cancel single job in memory e Cancel all jobs in memory This Cancel All function will cancel all print jobs in the Printer and will completely reset the Printer In this case be sure to cancel the print jobs from the PC before pressing YES The Pause Use this button to pause the Printer at any time during operation Note button the Printer will always finish its current task before pausing When the Printer is paused the Pause softkey button will change to Resume Press Resume to continue Printer operation HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 19 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Print Ribbons The Card Printer utilizes both dye sublimation and or resin thermal transfer methods to print images print to film and transfer film to card Since the dye sublimation and the resin thermal transfer print methods each provide their own unique benefits Print Ribbons are available in dye sublimation only and combination dye sublimation resin versions To make it easier to remember
111. ce it with a new roll of material HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued Lm1 Headlift Err The Laminator failed to Check head connections and move or sense the lower call for service repair PC Error Message Lam module 1 head No 217 Lm2 Headlift Err The Laminator failed to Check head connections call move or sense the upper for service repair PC Error Message Lam Module 2 head No 218 Mag Encoder Paused The Magnetic Encoder is in PC Error Message a pause state No 143 Mag Encoder Startup A problem was detected Reset the Printer and try Error during Printer start up again PC Error Message If this problem persists call for No 63 and 141 technical assistance Mag Verify Error Print could not verify MAG Check the Cards and click on write Cancel Print OR The magnetic stripe was not encoded properly PC Error Message No 30 Multiple Feed Multiple cards were fed into Remove all cards and try the Printer again PC Error Message No 70 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 15 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message No E card Encoder PC Error Message No 202 No Film PC Error Message No 28 No Flip Mo
112. ck 2 Track 3 Character Size LAC Generation 7 Bits v Even Parity z ASCII Offset Encoding Mode SPACE x Odd Parity z Bit Density Laban 210 BPI 0 SS eee HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 74 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811 2 Magnetic Stripe For track locations review the display below 0 223 0 353 0 493 maca Tone ST TRACK2 0 110 Se TRACK3 0 110 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 75 RESTRICTED USE ONLY Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer Driver Fargo Electronics Inc In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects specific characters must be added to the magnetic data to be encoded These specify the data that is to be encoded the tracks to encode and mark the start and stop of the data string In some cases these specific characters are automatically added to the string of track data by ID software applications In most cases the user must carefully add these characters to the string of Magnetic Track data If these characters are not added to the track data the text intended for the Magnetic Track wi
113. cs Inc Specifying TCP Event logging Follow this procedure to send logging messages to a pre existing IP connection made on the TCP port Step Procedure 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the TCP Connection radio button 4 Select Submit 5 Login as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in File Edit view Favorites Tools Help Q sak g J a A 1 Search 5 Favorites E A eS z 33 Address http 10 244 69 139 logpathConf html7a vao Llink Home Network Print Path Status System Log Administration Help log loz2 System Log Q Log Name log Print Job Started Log Type Printer Error O None O Email e g userid domain com OUDP Syslog e g 192 168 0 1 or domain name TCP Connection Port 4010 Clear Changes Log Destination HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 35 RESTRICTED USE ONLY Fargo Electronics Inc Specifying TCP Event logging continued Step Procedure 6 Use a host program such as Telnet to receive these TCP logging messages Note Other programs such as HyperTerminal are also used to monitor TCP connections See below e Telnet Client You can use a Telnet client connected to the TCP
114. cs Inc Troubleshooting with the Printer Error Message Table continued Printer Error Cause Message Laminator General The Laminator has Press the Resume button located Error reported a general fault on the Printer to continue To cancel press the Cancel Print button or the Cancel button located on the Printer Laminator Check The Laminator s power is_ Ensure that the laminator s power Power OFF cord is properly connected cycle power and press the Resume button to continue To cancel press the Cancel Print button or the Cancel button located on the Printer Laminator Heater The Laminator s Heater is Press the Resume button to Off OFF continue To cancel press the Cancel Print button or the Cancel button located on the Printer Laminator Heater The Laminator cannot Reboot the Printer by cycling Timed Out reach the desired power Check the Laminator operating temperature settings in the Printer Driver Click on the Default button located on the Lamination Tab of the driver to set the Laminator settings to the factory default Resend the print job To cancel press the Cancel Print button or the Cancel button located on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 32 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Cause Message No Laminator Film No laminator Film is Ensu
115. ctronics Inc Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 59 83 S 36 60 lt 84 T 37 61 85 U 38 and 62 gt 86 V 39 f 63 87 Ww 40 64 88 X 41 65 A 89 Y 42 R 66 B 90 Z 43 67 C 91 44 68 D 92 45 69 E 93 46 70 F 94 d 47 71 G 95 48 0 72 H 49 1 73 50 2 74 J 51 3 75 K 52 4 76 L 53 5 77 M 54 6 78 N 55 7 79 O HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 78 RESTRICTED USE ONLY Fargo Electronics Inc Using the Default button Image Transfer tab Step Procedure 1 Use the Default button to reset defaults for the current Track tab only See below Magnetic Track Options Track 1 Track 2 Track 3 Character Size LRC Generation 7 Bits Even Parity ASCII Offset Encoding Mode SPACE v Odd Parity v Bit Density HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 79 RESTRICTED USE ONLY Fargo Electronics Inc Using the Lamination tab HDP5000 LC Use this option to control specific Printer functions These options allow you to control the Printer s Lamination process Note When no Laminator is detected the Lamination tab is active but all functions are grayed out amp HDP5000 Card Printe
116. d be because you have lost the password for your Printer or you just cannot get it to work properly Resetting the HDP5000 settings The HDP5000 has a menu selection that allows the User names and passwords to revert to default To reset these settings select Menu Setup Printer Network Settings Reset Passwords Changing the HDP5000 LCD Network Settings The HDP5000 Printer encoder will display new menu entries when a the Ethernet option is installed and b the Printer has established communications to a host device e You can use these procedures to change network settings by using the new LCD menus Accessing the Network Setup Menu Step Procedure 1 Apply power to the Printer 2 Ensure that the Printer is connected to your network 3 Wait up to one 1 minute to allow the Printer to configure the IP address 4 Select Options on the LCD 5 Select Menu on the LCD 6 Select the Next button on the LCD until the Network Settings menu entry appears 7 Press Select when Network Settings appears on the LCD HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 50 RESTRICTED USE ONLY Fargo Electronics Inc Changing the DHCP Setting Step Procedure 1 See the Accessing the Network Setup Menu procedure to access the Network Settings menu Options gt MENU gt Next gt Network Settings Select Next on the LCD to view the DHCP menu entry e DH
117. ded Lam Module 12 75 H x 30 W x 9 25 D 324mmH x 762mmW x 235mmD e Lam Module 12 75 H x 12 25 W x 9 25 D 324mmH x 313mmW x 235mmD Display User friendly SmartScreen LCD Control Panel Encoding Options only HDP5000 and HDP5000 LC ISO Magnetic Stripe Encoding Module dual high and low coercivity Tracks 1 2 and 3 JIS Il Magnetic Stripe Encoding Module E card Docking Station required for all e card options or 3rd party smart card encoding Contact Smart Card Encoder ISO 7816 Parts 1 4 T 0 and T 1 Contactless Smart Card Encoder Mifare Prox Card Encoder HID read only Note Corporate Express 1000 Cards can be used with special order Weigand ASCIl Converter iCLASS HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 10 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Term Description Fargo Certified Supplies Fargo Card Printer Encoder requires highly specialized media to function properly To maximize printed card quality and durability Printhead life and Printer Encoder reliability use only Fargo Certified Supplies Fargo warranties are void where not prohibited by law when non Fargo Certified Supplies are used HDP Film Options e Clear 1 500 prints e Standard Holographic 500 prints only HDP5000 and HDP5000 LC e Custom Holographic special order 500 prints only HDP5000 and HDP5000 LC
118. ded to the computer unzip the contents of the file by simply double clicking on it Note The archive will unzip itself revealing its contents as a new list of files within the folder To install click the Start button point to Settings and select Printers Double click on the Add Printer icon Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 8 RESTRICTED USE ONLY Fargo Electronics Inc Installing Printer Driver Updates Step Procedure 5 Follow the on screen instructions to begin installation See Printer Driver Installation Note When prompted click on the Have Disk button the Install From Disk window will appear 6 Click on Browse navigate to the folder containing the Printer Driver files you just downloaded and unzipped and click on OK Click on OK again to close the Install From Disk window and then click on NEXT 7 Follow the remainder of the on screen instructions to complete installation e When prompted do not have Windows print a test print e This is because you most likely performed a Printer self test while you were setting up the Printer e Once installed the HDP Card Printer icon will appear in the Printer s folder HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 9 RESTRICTED USE ONLY Fargo Electronics Inc Setting Up the Printer Driver Once the appropriate Printer Driver fo
119. delines and models for our technical training and user documentation At all times the Copyright Protection Notice for each document was adhered to within our Fargo documentation process This reference to other documents does indicate that Fargo is an ISO certified company at this time e ANSI ISO ASQ Q9001 2000 American National Standard sub title Quality Management Systems Requirements published by the American Society of Quality Quality Press P O Box 3005 Milwaukee Wisconsin 53201 3005 e The ASQ ISO 9000 2000 Handbook editors Charles A Cianfrani Joseph J Tsiakals and John E West Second Edition published by the American Society of Quality Quality Press 625 N Plankinton Avenue Milwaukee Wisconsin 53203 e Juran s Quality Handbook editors Joseph M Juran and A Blanton Godfrey Fifth Edition McGraw Hill Any questions regarding changes corrections updates or enhancements to this document should be forwarded to Fargo Electronics Incorporated Support Services 6533 Flying Cloud Drive Eden Prairie MN 55344 USA 952 941 9470 FAX 952 941 7836 www fargo com E mail sales fargo com HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 ii RESTRICTED USE ONLY Table of Contents Fargo Electronics Inc Section 1 Printer Overview 1 1
120. dow See below amp HDP5000 Card Printer Prii Advanced Image Color Magnetic Encoding Lami Image Quality Card Device Options Sharpness Image Quality Color Matching Dogru oan System Color Management Contrast Resin Dither Dye Sub Intensity YMC Balance Yellow Balance Resin Heat Front K TOOUDUUUOO MeO OUD ODL Magenta Balance A o Cyan Balance Advanced Settings OK Cancel Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 44 RESTRICTED USE ONLY Fargo Electronics Inc Using the Advanced Image Color window continued Step Procedure 2 For the Image Quality slider bar controls see below Click OK to accept any variance from the default for this specific slider bar and return to the Image Color tab window Click Cancel to negate any variance on the slide and return to the Image Color tab window Click on the Default button to clear changes back to the default settings for this window only In addition here are further instructions Sharpness Default 0 Move the slide to the left for or less sharpness Move the slide to the right or more sharpness of the printed image Study the image on the right to determine correct sharpness Contrast Default 0 Move the slide to the left for or less contrast Move the slide to the right or more contrast of the printed image Study
121. ds from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 10 2 RESTRICTED USE ONLY Accessing the Clean Printer tab Cleaning the Printer Platen Roller and Card Feed Rollers Perform this procedure approximately every 1 000 prints to maintain a consistent print quality Note The Card Feed Rollers move the card throughout the print process Rollers should be kept clean to prevent card jams and card contamination This cleaning process will ultimately lead to better print quality and extended Printhead life Fargo Electronics Inc Step Procedure 1 From the HDP5000 Driver click on the Toolbox button to bring up the Clean Printer tab 2 Follow the instructions from the CLEAN PRINTER tab on the Driver See Display A below Note If your Printer is equipped with a Magnetic Encoder you must insert the Cleaning Card with the printed side up and with a small Liner Strip towards the front of the Printer See Display B below 3 Replace the printing supplies and close the Print Stations after the Rollers are clean and completely dry HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 10 3 RESTRICTED USE ONLY Fargo Electronics Inc C
122. dule PC Error Message No 201 No Flip Module PC Error Message No 45 and 201 You are trying to send encoding data but the Printer is not configured with this Encoder type Film is not installed in the Printer OR Film RFID tag is bad Two sided job sent to a one sided Printer The desired lamination requires a Flipper Module You are trying to send encoding data but the Printer is not configured with this Encoder type Install the Film and press Resume To cancel the print press the Cancel Print button or the Cancel button located on the Printer Verify the Printer has flipper capabilities via the LCD Menu If Flipper capabilities are present ensure that the Print Both Sides option in the Driver is set correctly Press the Resume button on the Printer s Front Cover to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog Change the Cartridge location of the Lamination material if it is dual sided or buy a Flipper Module HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message No iClass Encoder PC Error Message No 177 No Mag Module PC Error Message No 31 No MiFare Encoder PC Error Message No 203 No Prox Encoder PC Error Message No 32 No Ribbon P
123. e Cancel Print button or the Cancel button located on the Printer Wrong Print Film An incorrect Print Film has Ensure that the appropriate Print Installed been installed or a driver Film is installed and press the setting is incorrect Resume button located on the Printer to continue printing To cancel press the Cancel Print button or the Cancel button located on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 35 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table Printer Error Cause Message Invalid Print Film The Print Film installed A non SecureMark Film is installed Installed does not match the in a SecureMark Printer SecureMark configuration of the printer Replace with the appropriate SecureMark Film and press the Resume button on the Printer to continue printing To cancel press the Cancel Print button or the Cancel button on the Printer Print Film Error The Print Film caused a Ensure that the appropriate Print general error Film is installed and press the Resume button located on the Printer to continue printing To cancel press the Cancel Print button or the Cancel button located on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 36 RESTRICTED USE ONLY Communications Errors Resolving the Communication Errors Fargo Electronics Inc Symptom s Incorrect output com
124. e Cartridge 1 and Laminate Cartridge 2 installed in the Printer Note The gauges are horizontal amp HDP5000 Card Printer Copy 1 Printing Preferences Card Device Options Image Color Magnetic Encoding Lamination K Panel Resin Supplies Ribbon Type YMCKK Full Color 2 Resin Black Reorder 84052 Empty HDP Film Type Clear Reorder 84053 SSS SSS Empty Laminate Cartridge 1 Type 1 0 PolyGuard Lamination Reorder 82601 ed Empty Laminate Cartridge 2 Type 1 0 PolyGuard Lamination Reorder 82601 Empty HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 100 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Information on the Supplies tab Here are the guidelines for automatic positioning on the Supplies tab Step Procedure Use this tab to determine the following information see below Ribbon Level Type Reorder Number and Gauge Indicator HDP Film Level Type Reorder Number and Gauge Indicator Lamination Cartridge 1 Level Type Reorder Number and Gauge Indicator Note This is visible only when the Laminate Cartridge 1 is detected Lamination Cartridge 2 Level Type Reorder Number and Gauge Indicator Note This is visible only when the Laminate Cartridge 2 is detected HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 101 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Inf
125. e Fargo UltraCard III Orientation Portrait Landscape Diagnostics Test Print About HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 1 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Configuration tab Step Procedure Select the Configuration tab e Under Printer Features select features by clicking on a check box or by clicking on the Auto Select button See instructions provided under that heading e Under Event Monitoring select events to be monitored Note The Driver will notify or prompt the User when the selected events occur e Under Set Language for Printer LCD Display select a language HDP 5000 Card Printer r Clean Printer Advanced Settings Configuration Calibrate Laminator Calibrate Film Optional Printer Features Automatically detect features that are installed in your printer Dual Sided Laminator Magnetic Encoder Event Monitoring From the list select events to be monitored The driver will notify or prompt the user when the selected events occur Low Supplies Ribbon Film Laminate Clean Printer Error Status Set Language for Printer LCD Display OK Cancel Help ok HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 2 RESTRICTED USE ONLY Fargo Electronics Inc Using the Configuration Tab Using the Optional Printer Features Group Box The Default setting is checked e f checked upon Conf
126. e Printer Load Laminator material Check Lam power connections and restart the Printer Make sure Driver material matches what is actually in the Laminator Make sure Driver material matches what is actually in the Laminator Install valid material HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message Laminate 1 Jam PC Error Message No 229 Laminate 1 Low PC Error Message Nos 239 Laminate 1 Out PC Error Message No 208 Laminate 2 Bad PC Error Message No 260 and 262 Laminate 2 Jam PC Error Message No 230 Laminate 2 Low PC Error Message No 240 Laminate 2 Out PC Error Message No 209 A Jam occurred with the Laminator material in Cartridge 1 The material is getting low in Lamination Cartridge 1 The Laminate in Cartridge 1 has run out The Lamination material in Cartridge 2 is not valid for this Laminator A Jam occurred with the Laminator material in Cartridge 2 The material is getting low in Lamination Cartridge 2 The Laminate in Cartridge 2 has run out Open Lam cover and clear the obstruction Make sure more is on hand for when it runs out Replace it with a new roll of material Install valid material Open Lam cover and clear the obstruction Make sure more is on hand for when it runs out Repla
127. e Appropriate HDP Printer Driver settings You have these card selections to choose from e Fargo UltraCard III Default Card Type e Fargo Ultracard e HID ISO Prox Standard 13xx e HID ISO Prox Composite 15xx e HID Identity Standard IDx20A e HID Identity Composite HTx20E e HID iCLASS Standard 20xx e HID iCLASS Composite 21 xx e HID FlexSmart Standard 14x0 e HID FlexSmart Composite 14x6 e HID FlexSmart Prox Std 14x1 e HID FlexSmart Prox Comp 14x7 e Indala FlexISO Standard FPISO e Indala FLexISO XT Composite FPIXT e Custom 1 e Custom 2 In addition you have these selections to choose from e Defaults The HDP Printer Driver software has default Transfer Temperature and Dwell Time settings that deliver the best transfer for these card types These defaults automatically configure based on the card type Ribbon type and whether printing single or dual sided e Card Type Selection Before printing if using these standard Fargo card types check to make sure that the appropriate card type option selected from the Card tab of the HDP Printer Driver e Proper Settings It is very important to note that not all card types will be accommodated by these default settings In some cases experimentation may be needed to find the proper settings HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 3 RESTRICTED USE ONLY Fargo Electronics In
128. e Card Printer Step Process 1 The card is fed onto the Lamination Module 2 The card is fed to the Card Position Sensor 3 The Lamination Take up Motor begins cycling until the Lamination Sensor detects the mark 4 The Card Feed Motor activates to place the leading edge of the card on the Lam Roller 5 The Lam Roller Lift Motor cycles until the Transfer Roller Lift Sensor detects the roller is down 6 The Card Feed Motor and the Lamination Drive Motor activate for the length of the card 7 The Lam Roller Lift Motor cycles until the Lam Roller Lift Sensor detects the roller is up HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Section 2 Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances Agency Listings Technical Specifications and Functional Specifications for the HDP5000 and HDP5000 LC Printers Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left e To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol e To prevent pers
129. e Close button to close this dialog when the download is completed 8 From the computer s desktop double click on the Firmware exe file to un zip it 9 Click on the Browse button on the WinZip Self Extractor window 10 Select the Desktop and then click on the OK button in the Browse for Folder dialog 11 Click on the Unzip button in the WinZip Self Extractor window to unzip designated files Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 13 4 RESTRICTED USE ONLY Fargo Electronics Inc Performing the Firmware Updates continued Step Procedure 12 Select Upgrade Firmware in the Actions dropdown menu as shown below This brings up the Upgrade Firmware window as shown below See the Fargo Workbench Printer Utility User Guide at this time Fargo Workbench Printer Utility File Besta Help Select Printer gme Upgrade Firmware BA La pmpn eg Upgrade Firmware Card Samples c72 LA Upgrade your printer s firmware to add new functionality or correct firmware N related problems o w Check for firmware updates at Technical Support Website Run Tests Firmware Info Current Firmware Version Unknown fi Printer Information New Firmware File Browse A ga Print Viewer PRINTER UTILITY Technology Cards Print Security HDPSO00 Card Printer HDP5000 High Definition Card Printer Encoder User
130. e highly specialized Print Ribbons to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact your authorized reseller Using the Required Supplies For the maintenance procedures outlined for the Printer you will need a Printer Cleaning Kit available from the reseller This optional kit includes the following e Printhead Cleaning Swabs pre moistened with 99 99 isopropyl alcohol for cleaning the Printer s Printhead e Cleaning Cards with an adhesive backing for cleaning the Printer s Cleaning Rollers e Gauze Pads pre moistened with 99 99 isopropyl alcohol for cleaning the Printer s interior and exterior e Alcohol Cards pre moistened with 99 99 isopropyl alcohol for cleaning the Printer s Platen Rollers Card Feed Rollers A Caution As with any electronic device internal components of the Printer such as the Printhead may be damaged if exposed to static electrical discharges To avoid potential damage always wear an appropriate personal grounding device such as a wrist strap with integral resistor connected to an ESD ground At a minimum make positive contact with the bare metal chassis of the Printer with the hand prior to touching any internal electrical components HDP5000 High Def
131. e print media installed Verify there are cards in the Card Cartridge Verify cards are not stuck together or jammed and they are the correct thickness See Resolving the Communication Errors Reset the Printer and try again If this problem persists call for technical assistance Replace film in Printer with type specified in the Driver A reboot is required Replace Ribbon in Printer with type specified in the Driver 5 21 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table Printer Error Cause Message General Error A general Printer error has occurred Card Not Found The Printer is unable to find the card Cover is Open The Printer cannot start printing because the Cover is open Unable to Feed The Printer is unable to feed a card from the Card Cartridge HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Press Cancel on the printer or click on Cancel Print Please check Printer for a card or other obstruction remove the card and cancel the print by pressing the Cancel Print button from the Driver s display dialog or the Cancel button located on the Printer Close the Cover to continue printing Ensure that cards are available and loaded correctly press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and
132. e the power cord prior to performing repair procedures unless otherwise specified A Caution This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left e To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol e To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies e To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage e To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified e To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc HDP5000 Process Flow in table format Reviewing the HDP5000 Boot up Sequence Step Process 1 The Card feed stepper turns ON to check for a card in the card path 2
133. e transferred to the card Firmware The instruction set stored in chip memory inside the Printer that controls functional and operational data Some models require a chip change for updates some Firmware can be changed by reprogramming from the PC HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 7 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Flash Memory A microchip based non volatile memory device that holds its data when power is removed This allows for field reprogramming of the Printer commands such as Printer Firmware upgrades without the necessity of changing chips Font A character set similar in style and form Fonts can be graphical or mathematical constructs represented by a series of dots or an Assembly of curves and lines FPGA Field A microchip with configurable logic circuits installed that takes Programmable Gate Array care of the very high speed and intensive data manipulations needed by the printing engine Full bleed Printing that covers the entire card surface Gamma The degree of contrast of an image or the display of a monitor determined by the slope of a characteristic curve relating optical density to relative log exposure Glossy Matte A smooth polished surface in comparison to a rougher matte surface Fargo matte cards have a surface index Ra of app
134. eceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 4 1 RESTRICTED USE ONLY Fargo Electronics Inc Using the Security Lock Slot on the HDP5000 Important Compatible locks are not sold by Fargo Electronics however they are readily avai
135. eceive the responses UDP User Defines a protocol for sending and receiving messages on a network Datagram Protocol Syslog The standard method for logging system events Root User A User with administrative rights to change any Printer settings Guest User A User without rights to change Printer settings Ping A common utility or command that sends a message to network devices asking for a return message Note This is used to diagnose if the device is on the network or to troubleshoot the connection HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 66 RESTRICTED USE ONLY Fargo Electronics Inc Section 7 Card Lamination Module The HDP5000 supports the attachment of an optional Card Lamination Module This Module can be ordered pre installed on the Printer from the factory or can be ordered separately as a field upgradeable Module Once attached the Card Lamination Module allows you to apply Fargo certified overlaminates for more secure tamper resistant cards This section explains all aspects of the Card Lamination Module s operation and the overlaminate materials available a See Using the Lamination tab HDP5000 LC IMPORTANT Fargo Card Printers require highly specialized Print Ribbons to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason your Fargo warranty is void where not prohi
136. ectronics Inc Feature Description Simultaneous Printing Provides the ability to simultaneously print from multiple PCs to the network Printer Printer Feedback Provides status information from the network Printer to the PC Web Pages Provides easy Printer configuration with any web browser Log Messages Provides logging of usage and error events via e mail UDP or TCP IP Password Security Provides security with passwords and configurable User permission levels Telnet Provides a Telnet command line interpreter for Printer configuration SNMP Provides an SNMP agent that supports MIB II Upgrades Provides support for Firmware upgrades over the network Troubleshooting Provides a Ping client for network troubleshooting IP Tracer Provides a utility IP Tracer used to find Fargo Printers with Ethernet connection on a local network Note This utility is included on the CD ROM and online at www fargo com HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 3 RESTRICTED USE ONLY Fargo Electronics Inc Network Services Overview The Ethernet option provides the services described in this section Note Other additional services include a Ping client address assignment and Printer discovery functions Reviewing the Print Server The Print Server provides printing services in the same manner as a Printer connected directly to a US
137. ed in a SecureMark Printer Printer This is if you are using a SecureMark Ribbon a Replace with the appropriate SecureMark Ribbon and press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display Install a Certified Print Ribbon and press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 29 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Cause Message Invalid Ribbon The ribbon installed does Install a Certified Print Ribbon and not match the SecureMark press the Resume button located configuration of the on the Printer s LCD display to printer continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display Invalid Ribbon An incorrect Print Ribbon Check that the ribbon is correct for has been installed in the the printer and retry Printer To cancel click on Cancel Print Ribbon Error The Print Ribbon caused Press the Resume
138. ed in the final LCD screen You have completed the procedure Display A Printer Ready first step Display B HDP5000 second step Display C IP third step Display D IP Address fourth step HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 53 RESTRICTED USE ONLY Fargo Electronics Inc Ethernet Printer Troubleshooting Procedures Troubleshooting procedures If you are having trouble connecting to your Ethernet Printer or printing to it you should go through each of the following procedures Step Procedure 1 Follow the Verifying the Printer Connection procedure on the next page 2 Follow the Verifying the Printer IP address procedure on the next page 3 Follow the Verifying that your PC can access the Printer using the ping command procedure 4 Verify that you are choosing the correct Printer Driver Note The Driver must match the model of the Printer 5 Verify that the port configuration of the PC Printer Driver is set to communicate to the Printer over the correct IP address See Frequently asked Questions 6 Follow the Printing a test page procedure HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 54 RESTRICTED USE ONLY Fargo Electronics Inc Verifying the Printer Connection Step Procedure 1 Ensure that your Printer has a valid network connection 2 Verify that the HDP5000
139. ed network settings uptime Display how long since the list uptime interface was last reset sysinfo Display information about the list sysinfo Printer i e model label contact location Firmware version and date and serial number ribbon Display information about the list ribbon installed Ribbon in the Printer net Display information about the list net current network settings of the Ethernet interface stored net Display information about the list stored net stored network settings of the Ethernet interface default net Display information about the list default net default network settings of the Ethernet interface user Display information about the list user defined User names and their type root or guest privileges HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Reviewing the Telnet Command Table continued Fargo Electronics Inc Telnet Command Command Purpose Command Format Ipq Display information about print jobs and their settings list lpq Printer Display information about the Printer i e model number Firmware version and serial number list Printer Printer sm Display information about the secure mark settings of the Printer list Printer sm HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 8 RESTRICTED USE ONLY Fargo
140. edure 1 Select one of the Lamination Type options according to which type of Lamination media is currently installed Two types of overlaminates are supported by the Driver Film Lamination and PolyGuard Lamination Custom versions of each type are also available e Select the Clear Film Lamination option if the Thermal Transfer Film Overlaminate type is installed in the Lamination Module e Select the 0 6 PolyGuard Lamination option or 1 0 PolyGuard Lamination option for either patch thickness Note These require different heat settings and Lamination speeds Select the appropriate option according to the thickness of the PolyGuard material you are using e Select Registered Film Lamination if you have a registered thermal transfer film e PolyGuard Alternating Patch and Holographic Film Lamination are options HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 85 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Lamination Type continued See previous page amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Lamination Position pa m e Direction Card Travels through Printer KI Lamination Speed Transfer Dwell Time 2 0 seconds per inch Lamination Side Laminate Front Side v Lamination Type Cartridge 1 Cartridge 2 Clear Film Laminati
141. ee _ 3 o d l HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 24 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP5000 Printer Driver continued Step Procedure 3 a Read the License Agreement Select the accept the terms of the license agreement option b Click on the Next button to continue with the installation HDP5000 Card Printer InstallAware Wizard License Agreement Collecting information Preparing installation Installing Finalizing installation i InstallAware Please review the license agreement below Fargo Electronics Incorporated License Agreement License 1 Fargo Electronics Incorporated Fargo gives you the right to use one copy of this Fargo software Software with a single Fargo printer on a single computer terminal connected to a single computer or on a single computer network This license also authorizes you to create and use an extra copy of the software on a home or laptop computer as long as the extra copy is never loaded in memory or virtual memory loaded at I accept the license agreement reject the license agreement HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 25 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP5000 Printer Driver continued Step Procedure 4 a Select Local to install a USB Printer OR b Select Network
142. eful not to let any alcohol drip inside the Printer 4 Re install the printing supplies 5 Close the Front Cover Cleaning outside the Printer Step Procedure 1 The Printer has a durable casing that should retain its luster and appearance for many years Clean it only with a Cleaning Pad from the Printer Cleaning Kit A Caution Do not use cleaning solvents of any kind or spray the printer with a cleaner HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 10 5 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Printhead Clean the Printhead every time the Print Ribbon is changed to maintain consistent print quality as instructed below This procedure should also be performed approximately every 1000 prints in order to maintain consistent print quality A Caution Never use a sharp tool or abrasive object of any kind to clean the Printhead It will damage the Printhead Watches rings bracelets and other jewelry can damage the Printhead if accidentally bumped against it For best results remove such items before touching any internal components of the Printer Step Procedure 1 Remove watches rings bracelets and other jewelry 2 Disconnect the Printer Power Supply and if applicable the Lamination Power Supply 3 Open the front cover Remove the Ribbon and Film Cartridges 4 Use a Printhead Cleaning Swab squeeze to saturate the tip from the
143. elow Use the two 2 screws to attach the Flipper Module to the Printer Please refer to the pictures below Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 4 5 RESTRICTED USE ONLY Fargo Electronics Inc Flipper Module Accessory continued Display A Slide the Flipper Module attachment tabs and the PCB INTF Board into the appropriate slots at the base of Printer Module This picture shows the Printer and the Flipper Module HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 4 6 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Lamination Module Accessory Parts included Lamination Module Accessory Kit PCB INTF Board Torx Tool and screws Tools needed Torx Tool included in kit Estimated Repair Time 10 minutes Step Procedure 1 A Caution Power off the Printer by unplugging the power cord from the Printer Remove the USB Serial Ethernet communication connections Important Do not remove the Covers for this procedure The Lamination Module is installed at the output side of the Flipper Module OR If there is no Flipper Module it is installed at the output side of the Printer Remove the Card Output Hopper Remove the Output Side Upgrade Cover D910139 01 Release the latch on the Upgrade Cover c Pull on the bottom of the Upgrade Cover to remove it from the printer Tu
144. els 8 40 Dye Sublimation Yellow Panel 2 20 E E card 16 6 E card Docking Station 16 6 ECP Mode Enhanced Capabilities Port Mode 16 6 Edge to Edge 16 6 Edge to Edge printing 8 15 EE Memory 16 6 EEPROM Electrically Erasable Programmable Read Only Memory 16 6 embedded contaminants 2 21 Emissions Standards 2 5 Encode Station 2 19 Encoder Smart Card 16 6 Encoder wheel 16 7 encoding instructions 8 36 Encoding Mode 8 64 Encoding Options 2 10 End Sentinel ES 8 76 Engine 16 7 EOF End Of Form 16 7 EPP Enhanced Parallel Port 16 7 EPROM Electronically Programmable Read Only Memory 16 7 Escape sequence 16 7 ESD 1 2 8 1 10 2 ESD ElectroStatic Discharge 16 7 Ethernet 16 7 F factory default settings Default button 8 57 Fargo Technical Support 14 1 Fargo Technical Support via the Web 14 1 feed card into encoder 5 38 Feeder Station 2 19 Field Separator FS 8 76 Film 16 7 Firmware 16 7 Flash Memory 16 8 Fargo Electronics Inc Flipper Module Field upgrade 4 5 Font 16 8 FPGA Field Programmable Gate Array 16 8 Full bleed 16 8 Full Card option 8 92 Functional Specifications 2 16 G Gamma 16 8 Glossy Matte 16 8 Glossy PVC 16 8 Glossy PVC or Matte PVC options 8 57 Graphical Device Interface GDI 16 8 Gray Scale 16 8 Gray Align YMCK 5 39 H Halftoning 16 8 Hard Drive 16 9 hard Drive space adequate or inadequate 5
145. em Upgrade Reboot System Information G HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 43 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Main Firmware HDP5000 only continued Step Procedure 8 Select the Browse button See Display A below 9 Navigate to and select the appropriate file to upload 10 Select the Upgrade button to start the Firmware upload See Display A below 11 Select Reboot when requested See Display B below Display A Selecting the Browse and Upgrade buttons File Edit View Favorites Tools Help a x i gt BA Q pa gt x a A pJ Search Pe Favorites A 7 Sa Caa 3 Address http 10 1 210 240 upgrade html v E co Links bd a Home Network Status Administration Help System Upgrade Reboot Firmware Upgrade amp Current firmware version 1 1 8 Check for firmware updates at Fargo Technical Support File to upload Upgrade After selecting a file to upload press the Upgrade button once to begin the firmware upgrade process Note The newly uploaded firmware will only take affect after reboot Display B Continuing to reboot Microsoft Internet Explorer A The upgrade process will take a Few minutes to complete Please wait until a page is served asking For confirmation to reboot Press OK to continue HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 44 REST
146. ences K Panel Resin Supplies Device Options Image Color Image Transfer F Automatically detect the installed Ribbon and Film for every print job Racenseesonsceecsncsscenssnecsecnsenseesenncnscencensensensenecssouscensensensensenseusensesencunsenssaceneesnenssocsensuscencensenasenenecssceneuncsacensense Ribbon Type Ym CK Full Color Resin Black Film Type Clear Dual Sided V Print Both Sides Split 1 Set of Ribbon Panels Print Back Image on Front of Card Print Back Side Only Options Rotate Front 180 Degrees l Rotate Back 180 Degrees F Disable Printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 23 RESTRICTED USE ONLY Fargo Electronics Inc Detecting Supplies at Print Time Function Step Procedure 1 Use the Supplies checkbox for auto detection of the consumables which are the Ribbon Film and Laminate See below e Inthe Firmware the values representing the installed Ribbon installed Transfer Film and installed Laminate are updated on initialization including each time the cover is closed e The Firmware compares the Ribbon Film and Laminate values in the PRN file to the values it holds regarding the currently installed consumables If the values do not match the LCD displays Wrong Ribbon Error Wrong Film Error or Lam1 or 2 Wrong Film Error and the Driver returns the corresponding error message See below 2 The follow
147. er Guide Rev 1 2 3 3 RESTRICTED USE ONLY Fargo Electronics Inc Unpacking the Printer Display B See the HDP5000 Printer Installation Guide HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 4 RESTRICTED USE ONLY Fargo Electronics Inc Choosing a Good Location Follow these guidelines e Place the unit in a location with adequate air circulation to prevent internal heat build up e Use the Printer s dimensions as a guideline for the minimum clearances to the unit Note Allow for adequate clearance above the unit to accommodate the height of the unit with its Covers open e Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive dust mechanical vibration or shock About Moisture Condensation If the unit is brought directly from a cold to a warm location or is placed in a very damp room moisture may condense inside the unit Should this occur print quality may not be optimum Leave the unit turned OFF in a warm dry room for several hours before using This will allow the moisture to evaporate A Caution For safety purposes Ethernet is not intended for a direct connection outside of the building HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 5 RESTRICTED USE ONLY Fargo Electronics Inc Printer Loading Procedures Loading the Print Ribbon Note Fargo Card Printers require highly specialized supplies
148. er Printing Preferences Magnetic r as K Panel Resin Supplies Card Device Options Image Color Image Transfer r Supplies prosesesesessosesosessoessosessosososesessssosososeosoessosessosssososesssessosooessosssosessossessesessscososcsessssssosesssesessesessssssoeesssssessososesessoy F Automatically detect the installed Ribbon and Film for every print job Aacecceescessecvevcssesnscessvoccoeseencecsesssacensensesssecenceesesneecsssoenceeseaseosssovensessessecstenseueeseossscssessncessoeneessoorsactecenecestesonce Ribbon Type YMCK Full Color Resin Black gt Film Type ler I Dual Sided V Print Both Sides Split 1 Set of Ribbon Panels Print Back Image on Front of Card Print Back Side Only r Options l Rotate Front 180 Degrees Rotate Back 180 Degrees l Disable Printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 29 RESTRICTED USE ONLY Fargo Electronics Inc Using the Dual Sided Print Both Sides option Use this option to automatically print on both the front and backside of a card Step Procedure 1 Select this option in conjunction with any application program that supports a multiple page document duplex printing Note The program must be able to send down two or more separate pages to be printed within the same document 2 e Page 1 will be transferred to the front side of the card e Page 2 will be transferred to the bac
149. er and date code amp HDP5000 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer About Fargo Printer Drivers Fargo Electronics Inc 6533 Flying Cloud Drive Eden Prairie MN 55344 USA 952 941 0050 Worlds Most Secure Identity Card Systems Copyright c 2007 Printer Name HDP5000 Card Printer Date 09 13 2007 Version 1 1 0 7 Pictographics Digital Color Technology This product is licensed under the terms of the Fargo Electronics Inc End User License Agreemnet EULA HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 21 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Toolbox button Select the Toolbox button See the Toolbox section for more information and procedures amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size cR 80 z inches C mm Print Width 2 204 Print Length 3 452 Card Type Fargo UltraCard III v Orientation Portrait Landscape Copies 1 a ET Diagnostics Test Print About HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 22 RESTRICTED USE ONLY Fargo Electronics Inc Using the Device Options tab This section describes the use of the Device Options tab amp HDP5000 Card Printer Printing Prefer
150. er the input hopper to lift debris off the card as it rolls over it A clean card surface improves print quality CD Compact Disc A 4 75 inch 12 cm optical disk that stores data written too and read from using a laser DMA Direct Memory Channels designated within the Windows operating environment Access that are used for dedicated high speed communication between the PC and the Printer port Centronics A parallel communications interface that has become the standard for connections to Printers designed by the Centronics Corp Coercivity The property of a Magnetic Stripe that indicates the amount of force needed before magnetic saturation measured in Oersted Oe Color matching The process of adjusting color hue saturation and brightness to duplicate a desired color An algorithm within the Driver which adjusts the color balance and provides output with the desired color automates this process Compressed air Air stored in a tank or produced by an aerosol can delivered by through nozzle at a high speed Used in the Printer to blow out debris Contrast The degree of difference in luminance of two areas Control panel The panel on the Printer from which the user can control Printer functions The Printer is usually composed of the control buttons and an LED or LCD display HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page
151. eries of prescribed polarity changes Mag Track An area of a magnetic strip running the length of the card with a given width and position constitutes a track This is the area dedicated to one data string restricted to specific rules of format ISO standards specify three Magnetic Tracks on the back of a card The JIS standard specifies one track on the front Mag Verify A process to confirm proper magnetic encoding After encoding the information is read off back and compared to the intended string HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 11 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition MB Megabyte A unit of storage that equals 1 048 576 bytes Memory A generic term for any device that stores digital information using magnetic media or digital chip storage device Menu A descriptive list of headings above nested functions that aid navigation to a specific operation These are found in computer applications with the heading at the top of a subset of like functions They are also on the Printer LCD control panel Monochrome An image composed of a single color Network A series of computers connected by data transfer cable for communication and sharing of functions and peripherals Oersted Oe The unit of magnetic field strength named after Dutch scientist Hans
152. erms and You can go directly to the Glossary of Terms Technical Technical Functional Specifications and Functional Specifications to learn how Specifications hyper linked to use the processes procedures functions and windows for the HDP5000 within concise correlative tables Table of Contents hyper You can use the automated Table of Contents to quickly linked locate for example an error message a procedure the index or an appendix Cross Referencing hyper You can use the cross referencing links to quickly locate linked for example an error message or a procedure Comprehensive Index You can use the Comprehensive Index to quickly locate hyper linked information on the HDP5000 relating to a specification a procedural step a window or screen a component a term a qualifier or a related feature to this Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 1 1 RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Instructions for Safety purposes A Danger Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left e To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol e To prevent personal injury always remov
153. es A small array of mechanical switches installed on the Board that can be configured to change Printer operations including providing a variety of self tests HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 4 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Direct to Card DTC Printing The Direct to Card printing process prints digital images directly onto any plastic card with a smooth clean glossy PVC surface Dither A system of distributing dots to control the hue brightness and or saturation In monochrome printing this controls the brightness In color printing Dithering can supply a larger color gamut than non Dithering In the Driver Dither modes can be selected to provide better image quality depending on the type of image to be printed Dongle A peripheral that attaches to a port to act as a key for an installed application The PC is able to run that application only when the dongle is installed Typically it works as a pass through device and is connected in serial to the parallel cable Dot The smallest unit of an image that the Printer is able to produce The smaller the dot see dot pitch the sharper the image Dot pitch A measurement of image sharpness denoting the width of the dots that makes up a pixel The smaller the pitch the sharper the image Downl
154. es depending on the speed of your PC System Requirements The System Requirements are as follows e IBM PC or compatible Windows 32 bit 2K XP Pentium class 500 MHz computer with 256MB of RAM or higher 500MB free hard disk space or higher USB 1 1 Inspection HDP5000 While unpacking your Printer inspect the carton to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit Unpacking the Printer The following items are included with your Printer e Software Installation CD includes Printer Driver Online User s Guide and Printer Diagnostic Tool e Power Supply with Power Cord Note This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc 3 75 to 5A e Card Cleaning Roller e Card Cartridge e Card Output Bin e Warranty Card e Registration Card This is included with the HDP5000 LC Only e Card Lamination Module Power Supply with Power Cord Important Please use the original packaging when shipping the HDP5000 Printer Flipper Laminator This will require the Laminator Module to be detached from the Printer or Flipper prior to shipping HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 2 RESTRICTED USE ONLY Fargo Electronics Inc Unpacking the Printer continued Display A See the HDP5000 Printer Installation Guide HDP5000 High Definition Card Printer Encoder Us
155. es of factory installed Magnetic Stripe Encoding Modules Magnetic Encoding options changing and modifying Change the encoding mode and coercivity setting or modify the ISO standards for tracks 1 2 and 3 by correctly modifying these Magnetic Encoding options ISO Encoding selection active and inactive functions If you select ISO Encoding you send down a formatted set of characters Note This selection activates the track tabs However all functions on the Track tabs are inactive gray and display ISO defaults which are the defaults listed for each track below The Shift Data Left check box remains unchecked and inactive amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Encoding Options Encoding Mode ISO Encoding ISO Encoding Custom Encoding Raw Binary Encoding 7 JIS Il Encoding Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Bits Even Parity z ASCII Offset Encoding Mode SPACE v Odd Parity v Bit Density 210 BPI v Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 60 RESTRICTED USE ONLY Fargo Electronics Inc Using the Encoding Mode dropdown list continued Category Description Custom Encoding If you select Custom Encoding all options are active The Default selection active and is ISO E
156. ese three colors can produce practically all the colors of the spectrum that humans can detect Computer monitors operate on an RGB model Ribbon The dye impregnated film that is used for color printing Ribbon cable Parallel wires held flat in a row by plastic insulation RibbonTraq A FARGO Electronics method of placing bar code like marks on the transition area between color panels These marks are arranged for detection by a reflective Sensor array for the identification of Ribbon type and the Ribbon position RMA number Return A number acquired from FARGO Support which authorizes the Merchandise return of merchandise for repair or credit Authorization number Roller Elements of the Printer used for the transport of media consisting of a rotating steel shaft for Ribbon or a rotating steel shaft with a rubber cylinder installed at the shaft midpoint for moving cards RS 232 An interface standard established in 1969 by the Electronic Industries Association regarding the connecting of computer peripherals HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 16 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Saturation A measure of the degree of color from gray with the same brightness Self test A pre determined print file used to confirm Printer operation typically sent from the Driver or stored in t
157. est Note The Institute for Interconnecting and Packaging Electronic Circuits IPC outlines a pressure sensitive tape test that evaluates adhesion quality Refer to their IPC TM 650 3 7 1D test Guide Section 3 7 Number 1 Select the UltraCard Ills Glossy PVC if the card is glossy and print a test card a Apply a strip of 2 12mm wide Scotch type clear adhesive tape Such as 3M brand 600 at least 2 50mm long firmly across the surface of the card pressing out all air bubbles with a fingertip b Remove the tape by smoothly and rapidly approximately 2 inches second 50mm sec pulling it up at a perpendicular 90 degree angle to the card Note The IPC recommends a minimum of three tests for each card type evaluation Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 5 RESTRICTED USE ONLY Conducting the Tape adhesion Test continued See the previous page 5678 1234 sn l FARGO D Card Printers FAIL TEST Significant wanstertotave MIMMO D Card Printers PASS TEST Very slight uasin MNT E 5678 l FARGO D Gard Printers PASS TEST Absohitely HO transfer to tape f HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Fargo Electronics Inc 8 6 RESTRICTED USE ONLY Fargo Electronics Inc Conducting the Tape adhesion Test continued Step Procedure 4 Visually examine the c
158. f identifying the problem and its solution should provide an efficient method of troubleshooting this printer e f you encounter problems beyond the capabilities of these two error message tables you should contact www fargosupport com HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 3 RESTRICTED USE ONLY Fargo Electronics Inc How to use the LCD Error Message Table example provided The PC Error Message in Column 1 LCD Error Message provides the Lower Left Corner Number This number identifies the PC Error Message screenshot with its respective LCD Error Message e Note the correlation between Column 1 below and the PC Error Message window below e This allows you to correlate the LCD Error Message with the PC Error Message identifying number then troubleshoot your Printer as needed Display Single Example from the LCD Error Message Table Unable to Feed Card The Printer is unable to feed Verify there are cards in the a card from the Card cartridge Cartridge PC Error Message Nos 14 and 81 Matches with the screenshot below Verify cards are not stuck together or jammed and they are the correct thickness Display Unable to Feed Card screenshot Lower Left Corner Number 14 HDP5000 Card Printer me Unable to Feed Card The Printer is unable to feed a card Ensure that cards are available and loaded correctly press the Resume button on the Printer to continue p
159. ffset Encoding Mode SPACE Odd Parity v Bit Density 210 BPI v 75 BPI 128 BPI 210 BPI Custom BPI HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 72 RESTRICTED USE ONLY Fargo Electronics Inc Using the LRC Generation dropdown list Use this option to customize the LRC Generation Mode used to encode the magnetic data on the currently selected track Step Procedure e Select No LRC to change the LRC Generation to none OR e Select Even Parity to change the LRC Generation to Even Parity Note This is the default for all tracks OR e Select Odd Parity to change the LRC Generation to Odd Parity Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Bits v Even Parity v ASCII Offset Maloe Even Parity SPACE v Odd Parit Bit Density 210 BPI lt zo HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 73 RESTRICTED USE ONLY Fargo Electronics Inc Using the Encoding Mode dropdown list Use this option to customize the Encoding Mode used to encode the magnetic data on the currently selected track Step Procedure e Select No Parity to change the Character Parity to none OR e Select Even Parity to change the Character Parity to Even Parity OR e Select Odd Parity to change the Character Parity to Odd Parity Note This is the default for all tracks Magnetic Track Options Track 1 Tra
160. g into the dye receptive surface of the card or InTM film This produces the image in the surface of the card E card An abbreviation for electronic card A generic term used to reference any card with built in electronic devices such as Smart Cards or prox cards E card Docking Station The device in the Printer that accepts Smart Cards with an ISO Smart Card contact Station This allows the user to write to the Smart Card chip with a standard RS 232 interface in the back of the Printer or with the optional built in Encoder Edge to Edge Refers to the maximum printable area on a card resulting in printed cards with virtually no border ECP Mode Enhanced Capabilities Port Mode A type of Parallel Port mode developed by Microsoft to increase the port throughput and improve performance EE Memory An abbreviation for EEPROM EEPROM Electrically Erasable Programmable Read Only Memory A microchip based non volatile memory storage device that can be rewritten in the field The chip can hold new values as the Printer adapts its operational parameters Encoder Smart Card An electro mechanical interface to transfer data from the PC toa chip or Magnetic Stripe built into the card HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 6 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Defin
161. g with the Printer Error Message Table continued Printer Error Message Card Eject Error The Printer is unable to Please check Printer for a card jam eject a card or other obstruction and press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog or the Cancel button located on the Printer s LCD display Flipper Jam The Flipper Table has Open the Printer s Flipper jammed while either Module Cover aligning itself or flipping a card Clear any cards in the Flipper Module by using the Forward and or Back buttons located on the Printer s Front Cover Ensure that the Flipper Table can rotate freely Close the Printer s Flipper Module Cover Press the Resume button on the Printer s Front Cover to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 25 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Message No Flipper The Printer does not have a Verify the Printer has flipper flipping capabilities capabilities via the LCD Menu b If Flipper capabilities are present ensure that the Print Both Sides option in the driver is set correctly Press the Resume button on the Printer s Front Cover to
162. go Electronics Inc Using the Clear Changes button Using the Media Information page Using the TCP IP page Using the TCP IP page Using the Printer page Using the System Log page Changing the Log Name Selecting the Log Type Selecting the Log Destination 6 20 6 22 6 23 6 24 6 25 6 26 6 28 6 29 6 30 6 31 Setting up Email Event logging 6 32 Specifying UDP Event logging Specifying TCP Event logging Using the Administration pages Using the System Information page Changing the Root Password Using the Reboot pages Rebooting the Printer 6 33 6 35 6 37 6 37 6 39 6 40 6 40 Upgrading the Main Firmware Using the Print Path page 6 41 6 45 Using the Help page Additional Procedures Accessing the Ethernet Status LEDs Reviewing the HDP5000 LED Table Upgrading the Main Firmware with the Fargo Workbench Printer Utility 6 47 6 47 6 47 6 47 6 48 Restoring the Factory Settings for Ethernet Resetting the HDP5000 settings Changing the HDP5000 LCD Network Settings Accessing the Network Setup Menu 6 50 6 50 6 50 6 50 Changing the DHCP Setting 6 51 Changing the ANEG setting 6 51 Saving addresses Resetting Passwords Accessing the HDP5000 IP Address Ethernet Printer Troubleshooting Procedures Troubleshooting procedures Verifying the Printer Connection Verif
163. has the green LED on solidly and the amber LED is flashing with network activity 3 If the LEDs do not indicate connection verify the network connection with another device 4 If the connection is OK then something may be wrong with the Ethernet option installation See the Ethernet Setup and Printer Driver Installation procedure Verifying the Printer IP address Step Procedure 1 Check the LCD for a valid IP address 0 0 0 0 is not valid e Ifthe IP address is valid go to step 4 e Ifthe IP address is not valid go to step 2 2 If your network is using DHCP then verify that the Printer has not been configured to use a static address unless you have a known unused static IP address assigned to this Printer 3 If you are using a static IP address verify that there is no other device using the same address by removing your Fargo Printer and ping to the desired address If any device responds then you must find a different available IP address 4 If the Printer reports an IP address verify that it matches subnet of the network where it is connected If your Printer has DHPC disabled then the static IP address may have been previously set for a different subnet HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 55 RESTRICTED USE ONLY Fargo Electronics Inc Verifying that your PC can access the Printer using the ping command Step Procedure 1 Fo
164. he IP address of the Printer Note See Accessing the HDP5000 IP Address as needed to get this from the LCD of the Printer 3 Enter the IP address of the Printer you want to access into the address bar of the browser Note The IP address will change for your printer installation 4 Press Enter or click on GO 5 View the Home page The Home Page displays general information about the Printer See the next page Display A See Procedural Steps 2 and 3 above Z Fargo HDP5000 S N 00000064 Home Page Microsoft Internet Explorer DAR ar File Edit View Favorites Tools Help Q sax amp x a A PO Search 5 Favorites g2 E X xs Address http 10 244 69 139 v Eco iink A HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 14 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Home Page This section provides a display of the HDP5000 Home Page E Fargo HDP 5000 S N 00000064 Home Page Microsoft Internet Explorer File Edit View Favorites Tools Help 7 Q sax X x a A P Search Je Favorites amp 2 E X xs Address http 10 244 69 139 x Bo iins n me Print Path Status System Log Administration Help FARGO HDP5000 Home Contact Fargo Electronics Inc for product information technical support and downloads Printer Information Label FRGO000240 Location Contact Serial Number
165. he Printer s memory Sensor An electro mechanical electro optical device used to indicate a change in state in the Printer such as when a card reaches a certain location Serial The transfer of data one bit at a time and in sequential order communications using a single wire Serial interface A sub D 9 pin input output port on the Printer used for serial communication with the PC for AS400 operating systems or for e card encoding SIMM Single In Line An array of memory chips attached to a printed circuit Board that Memory Module installs in a slot on the main Board Simplex Single sided printing Smart Card Smart cards have an embedded computer circuit that contains either a memory chip or a microprocessor chip There are several types of Smart Cards Memory Contact Contactless Hybrid Twin Combi Dual Interface Proximity and Vicinity Software Instructions saved in computer memory that directs the computer to perform certain tasks and functions Spooler A computer application that allows the spooling of print jobs HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 17 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Spooling Rather than moving a print job directly to the Printer the job is written to the disk so that the user can access the application faster while Windows take
166. iewing the Shift Data Left Function Reviewing the Magnetic Track Options Using the Magnetic Track Options Using the Character Size buttons Using the ASCII Offset dropdown list Using the Bit Density dropdown list Using the LRC Generation dropdown list HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 43 8 50 8 51 8 52 8 54 8 58 8 59 8 60 8 64 8 65 8 66 8 68 8 70 8 71 8 72 8 73 vi RESTRICTED USE ONLY Fargo Electronics Inc Using the Encoding Mode dropdown list 8 74 Reviewing the ISO Track Locations 8 75 Sending the Track Information 8 76 Reviewing the Sample String 8 77 Reviewing the ASCII Code and Character Table 8 78 Using the Default button Image Transfer tab 8 79 Using the Lamination tab HDP5000 LC 8 80 Selecting the Lamination Position 8 81 Adjusting the Lamination Speed Transfer Dwell Time 8 82 Selecting the Lamination Side dropdown menu 8 83 Reviewing the Card Lamination Module Unit table No Flipper versus Flipper 8 84 Selecting the Lamination Type 8 85 Adjusting the Lamination Temperature 8 87 Selecting the Defaults button 8 88 Using the K Panel Resin tab 8 89 Using the Scroll controls 8 90 Using the Click and Drag capability 8 91 Selecting inches or mm radio button 8 91 Using the Add and Delete butto
167. iguration tab activation the Driver retrieves the installed Printer features information from the Firmware and automatically checks the appropriate check boxes for Dual Sided Lamination and Magnetic Encoder e f checked the Dual Sided Laminator and Magnetic Encoder checkboxes are read only e f checked and no Printer is found or bi directional capabilities are disabled or unavailable the error message shown below is displayed e f unchecked or cleared feature check boxes become active and can be manually set e lf the Driver is reinstalled it resets to the default of checked ToolBox A ATTENTION Unable to read settings from the printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 3 RESTRICTED USE ONLY Fargo Electronics Inc Using the Event Monitoring Group Box This Event Monitoring group box displays the Low Supplies Ribbon Laminate and Film e The default setting is checked If checked the Ribbon Low message box is displayed with every print job when Printer reports low Ribbon to the Driver e Do not show this message again The check box allows the user to suppress message per Driver instance Default unchecked Reviewing the Ribbon Low message Display Ribbon Low dialog The ribbon in your printer is low To order additional ribbons please refer to the reordering information on the ribbon label or on the Supplies tab O Do not show this message again HDP500
168. iguration tab or directly from the LCD The last language chosen from any of these methods is the active language for the LCD e English is the default e Languages available in drop down list are the languages available in the language set currently resident in the Firmware HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 6 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Calibrate Laminator tab The Calibrate Laminator tab is active when the Laminator is automatically detected or when the Laminator is manually checked as a Printer Feature on the Configuration tab If the Laminator is not detected and not manually checked the tab is active however all functions are grayed out e Calibrate button Sends calibrate Laminator command to Printer Follow the instruction on the page for setting up the Printer e Help button Launches help specific to this tab Step Procedure Select the Calibrate Laminator tab Ensure that the Cartridges are out of the Laminator Ensure the Laminator Cover is closed Click on the Calibrate button Note The Printers LCD will display CALIBRATE PASSED Click on the OK button on the LCD display to complete the procedure HDP 5000 Card Printer Calibrate Ribbon m Advanced Settings Configuration Calibrate Laminator Calibrate Film Lamination Sensor Calibration 1 Ensure that the cartridges are out of the Laminator 2 Ensure the Laminator co
169. ill be sent via UDP packets to the Syslog port 514 of the specified host e tis up to the host program to listen to these messages for processing e Asyslog host program is necessary to use this method such as Kiwi Syslog Daemon or WinSysLog Select the link for the log name you want to view or configure the default choices are log1 or log2 Select the UDP Syslog radio button Enter a valid IP address or domain name HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 33 RESTRICTED USE ONLY Fargo Electronics Inc Specifying UDP Event logging Step Procedure 5 Select Submit 6 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in File Edit view Favorites Tools Help ae Q sack ba gt a A Search J Favorites EA A Ee LJ 3 Address http 10 244 69 139 logpathConf html 0 x Go Links IE amp a Home Network Print Path Status System Log Adiinisration Help System Log Q Log Name log1 Print Job Started Log Type Printer Error None Email e g userid domain com Log Destination UDP Syslog e g 192 168 0 1 or domain name OTCP Connection Port 4010 Submit Clear Changes HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 34 RESTRICTED USE ONLY Fargo Electroni
170. imultaneous lamination Print speed indicates an approximate print soeed and is measured from the time a card feeds into the Printer to the time it ejects from the Printer e Print speeds do not include encoding time or the time needed for the PC to process the image e Process time is dependent on the size of the file the CPU amount of RAM and the amount of available resources at the time of the print Resolution 300 dpi 11 8 dots mm HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Term Description Single Wire USB 2 0 Encoding Options e ISO Magnetic Stripe Encoding dual high and low coercivity Tracks 1 2 and 3 e Contactless Smart Card Encoder HID iClass and MIFARE e Contact Smart Card Encoder reads from and writes to all ISO7816 1 2 3 4 memory and microprocessor smart cards T 0 T 1 as well as synchronous cards e Prox Card Reader HID read only Software Drivers Windows 2000 XP Server 2003 Supply 50 Hz 60 Hz Frequency Supply Voltage 100 240 VAC 3 8A HDP5000 and HDP5000 LC Supported HDP5000 Printers Models e Ethernet e USB HDP5000 with Card Lamination Module e Ethernet e USB HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 14 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications Term De
171. imum image size giving complete card Coverage on a CR 80 sized card HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 43 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Magnetic Self Test Step Procedure 1 This option only applies if a Magnetic Encoding Module is installed in the Printer Note The Printer will feed encode and eject a card Be sure to have high coercivity cards installed when running this test HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 44 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Resin Self Test Procedure Use this card to determine that the Resin Panel is printing properly HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 45 RESTRICTED USE ONLY Fargo Electronics Inc Section 6 Ethernet Option Section Introduction The Ethernet option includes the Ethernet port and the internal Printer Server e Printer Management The Printer Driver provides bi directional status information so you can monitor and manage the Printer just as you would any other networked Printer e Compatibility The Fargo Ethernet option provides compatibility with TCP IP and 802 3 Ethernet protocols with an IEEE 802 3 10 100Base T Ethernet female RJ45 connector e Application The Ethernet Option applies to the Fargo HDP5000 High Definition Card Printer Encoder With the Ethernet Option properly ins
172. ing Lamination K Panel Resin Supplies Encoding Options Encoding Mode z Coercivity High 2 750 De Z Shift Data Left Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Bits v Even Parity z ASCII Offset Encoding Mode SPACE s Odd Parity T Bit Density 210 BPI v Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 65 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Magnetic Track Options Use these options to customize the ISO encoded data format for each of the Magnetic Stripe s three tracks Note Click Default to reset the defaults for the current Magnetic Track Options tab only Step Procedure 1 Specify which of the three 3 tracks to customize by selecting one of the three track options e After making the required selection the Magnetic Track Options box displays the current set of customization options for the selected track e Remember that each track must be customized independently of the other two HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 66 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Magnetic Track Options amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination KPanelResin Supplies Encoding Options Encoding Mode fiso Encoding Coercivity High 2 750 De a ja
173. ing information applies to the Supplies checkbox e Laminator installed The Driver automatically detects the installed Ribbon Film and Laminate for every print job e No Laminator installed The Driver automatically detects the installed Ribbon and Film for every print job amp HDP5000 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Supplies Automatically detect the installed Ribbon and Film for every print job Ribbon Type YMCKK Full Color 2 Resin Black v Film Type Clear x HDP5000 Card Printer The Supply information is unavailable at this time View the troubleshooting section of the User s Guide For more information on how to resolve this issue HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 24 RESTRICTED USE ONLY Fargo Electronics Inc Detecting Supplies at Print Time Function continued Step Procedure 3 When the Supplies checkbox is checked the following takes place e Ribbon and Film Type dropdown boxes are inactive and populated with values of installed supplies Dual Sided and Options are set to defaults for detected supplies e For example no Dual Side options are available when no Flipper is installed This function provides automatic detection of an installed feature whether it is automatically detecting supplies or not e Before the Driver initiates each
174. inimum size an area can be is 2 x 2 5mm x 5mm identification Card Karen Atkins Access Level 2 ID 1234478 Goleeetetea hse i iw 2 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 96 RESTRICTED USE ONLY Fargo Electronics Inc Measuring the Area to be positioned on the Card Step Procedure 1 Once the area is sized properly measure the location where this area is to be positioned on the card a Measure from the lower left corner of the card up and over to the lower left corner of where the defined area is to begin b Enter these values into the X and Y boxes as shown below c Note that the card grid lines are spaced at 2 5mm intervals Karen Atkins Access Level 2 ID 1234478 ee ee ee ee ee eg EEE ese ea ee m HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 97 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print YMC under the K and Print K Only options Step Procedure 1 Use the Defined Area function a Define another area by clicking on the Defined Area Note Another 2 x 2 5mm x 5mm area will appear in the lower left hand corner This is the location in which all newly defined areas will first appear Up to 5 areas can be defined b Delete an area by selecting the area and clicking on the Delete button Note If all areas are deleted the K Panel Resin option
175. inition Card Printer Encoder User Guide Rev 1 2 10 1 RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Car
176. inter side of Printer Direction card travels through printer Front of Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 53 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Transfer Dwell Time and Temperature Use the Image Transfer option to control of the Transfer Dwell Time and Transfer Temperature e These settings control the speed and temperature at which printed images are transferred from the HDP Film to the card These settings may vary depending on the card type e The Printer Driver automatically optimizes these settings according to the selection made in the Card Type option e Changes made to the Dwell Time and temperature settings are saved for the selected Card Type option upon exiting the Printer Driver setup in the Printer s Control Panel Step Procedure 1 Transfer Dwell Time Sets dwell time for InTM transfer in seconds per inch Lower limit 1 0 seconds per inch Upper limit 3 0 seconds per inch e UltraCard Ill Composite Default 2 0 seconds per inch e UltraCard PVC Default 2 0 seconds per inch e Custom Default 2 0 seconds per inch HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 54 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Transfer Dwell Time and Temperature continued Step Procedure 2 Transfer Temperature Sets temperature for InTM transfer in Celsius Lower limit 150 0 Celsius
177. inued Step Procedure 2 Place the Card Input Cartridge onto the Printer until it clicks CHDP5000 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Connecting Power to HDP5000 Printer and Lamination Module A Caution Do not remove the red Warning sticker across the USB connection Do not plug in the USB cable until prompted to do so during the installation of the HDP5000 Printer Driver See the Installing the Printer Driver on Windows XP and Windows 2000 procedure Step Procedure 1 The Printer connections are shown in the Displays A to D 2 Use the same procedure for both the Printer and the Lamination Module Display A Connecting the AC power cable to the power supply HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 20 RESTRICTED USE ONLY Fargo Electronics Inc Connecting Power to HDP5000 Printer and Lamination Module continued Display B Connecting the other end of the AC power cable to a Surge Protector See both notes below Note No 1 Instead of connecting the AC power cable directly into an AC outlet it is recommended that a Surge Protector be used to protect against power surges Note No 2 Some buildings have surge protection built into the electrical outlets Please consult your building supervisor regarding this feature HDP5000 High Definition Card Prin
178. ion Type being used amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Lamination Position Horizontal pea Direction Card Travels through Printer Lamination Speed Transfer Dwell Time 2 0 seconds per inch Lamination Side Laminate Front Side v Lamination Type Cartridge 1 Cartridge 2 Clear Film Lamination Transfer Temperature 145 4 Celsius Automatically detect installed Laminate for every print job HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 88 RESTRICTED USE ONLY Fargo Electronics Inc Using the K Panel Resin tab Use this tab to adjust the Card Size the Direction the Card Travels through the Printer the Print All Black with K Panel options and the Defined Areas Use this tab to control where the resin black K Panel of a full color Ribbon is printed Note When Disable Printing under the Device Options tab is selected this tab will be active while all functions will be grayed out e f printing with a Ribbon type that does not have a K Panel such as the YMC Ribbon type all K Panel Resin options will be grayed out Resin black text is desirable due to its sharp saturated color and resin black barcodes are required to ensure readability when scanned by an infrared barcode reader Note The Printer Driver will automatically p
179. ion of the Parallel Port set up in the BIOS B Black Black Dye Sublimation panels are distinguished from the black panel using resin by the use of B for Dye Sublimation black K denotes resin black Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 16 1 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Barcodes A series of alternating black and white stripes of varying widths each character denoted by a set number and width of black stripes that allows characters to be optically read by a computer batch print A file sent down from the computer that contains commands to print a number of cards sequentially Battery Back up A power supply that can keep AC electronic equipment running for a short time when power is interrupted allowing enough time for the user to save data and close the machine properly Bi directional A communication standard that allows two way data transfer between PC and Printer BIOS Basic The part of the operating system in a computer that handles Input Output System communication between the PC Board and its peripherals Typically residing in chip based non volatile memory Bit An abbreviation for binary digital Each bit is an element of information that can have two states off and on Bit map A graphic produced by an array of pixel elements with the color
180. irmware Updates tab If you need to download the update file from the Internet select the Download Firmware button Choose the update file with the Select Firmware button Put your Printer into the upgrade mode See the instructions for your specific Fargo Printer 7 Select the Send Firmware button How do upgrade the Print Since the Print Server is integrated into the main print Server Firmware for my Firmware on the HDP5000 there is not a separate Firmware HDP5000 Printer upgrade for the Printer Server Note Therefore the upgrades are done with the main Printer Firmware What is the default User The default passwords are blank i e an empty string name and password for the Printer e The default Users are as follows root as the administrative User and guest as a non administrative User e The HDP5000 supports two 2 Users Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 60 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer What if lose the password for my Printer or it is not accepted The HDP5000 has a menu selection that allows the User names and passwords to revert to default Options gt Menu gt Network Settings gt Reset Passwords What do do if the IP address of my Printer is being changed by my network Follow this procedure 1
181. ithm 8 39 Color Matching dropdown 8 39 color matching software 8 39 colors 2 7 Communication Errors 5 37 5 38 Compressed air 16 3 Contrast 16 3 Contrast Gamma 8 40 Control panel 16 3 Copies 8 18 copyright version information 8 21 CR 100 16 4 CR 79 16 4 CR 80 16 4 CR 80 CR 90 and CR 100 8 12 CR 90 16 4 CSA 2 5 Cursor 16 4 Custom 1 Custom 2 options 8 4 custom Image Transfer settings 8 4 Custom options 8 15 customization options 8 67 D Darkness 16 4 DB 9 16 4 DC Direct Current 16 4 DC Motor 16 4 Default 16 4 Default button 8 42 Defined Area s check box 8 95 Defined Area s option 8 93 Defrag 16 4 Delete button K Panel 8 91 DIP switches Dual In line Package Switches 16 4 Direct to Card DTC Printing 16 5 direct to card printing 8 2 disable printing 8 36 disk cleanup utility 5 38 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 17 1 RESTRICTED USE ONLY Dither 16 5 dither method 8 43 DMA Direct Memory Access 16 3 Dongle 16 5 Dot 16 5 Dot pitch 16 5 Download 16 5 DPI Dot Per Inch 16 5 DRAM Dynamic Random Access Memory 16 5 Driver 16 5 Duplex Printing 16 5 dwell temperature 8 15 Dwell Time 8 7 16 6 Dye Migration 16 6 Dye Sub Intensity slide 8 40 dye sub printed image 8 40 Dye Sublimation 2 16 16 6 Dye Sublimation Cyan Panel 2 20 Dye Sublimation Magenta Panel 2 20 dye sublimation Ribbon Pan
182. ition Encoder wheel An electromechanical device attached to a shaft that detects the change in rotational position incremented to count ticks per revolution The Printer s Encoder wheel both detects motion and measures the amount of rotation in the movement of the Ribbon Engine A generic term for a collection of systems and mechanisms that is dedicated to executing a specific function A Printer that also laminates would have both a print engine and a Lamination engine EOF End Of Form The trailing edge of the card detected to indicate when the Printer should stop printing EPP Enhanced Parallel Port A type of Parallel Port mode developed by Intel to increase the port throughput EPROM Electronically Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmware for many Fargo Printers is stored on these chips and so a change of the chip is necessary for an upgrade Escape sequence A string or control character that indicates to the processor that what follows is a command and not data ESD ElectroStatic The discharge of static electricity high voltage low current that Discharge can damage electronic devices Ethernet A system of networking a series of computers for the sharing of data or peripherals Film A thin flexible transparent sheet used to carry dye impregnated material or resin to b
183. ivate the card grid in the upper half of the window e It is through this card grid that up to five areas can be defined as shown below e When the card grid is first activated then a small black square will appear at its default size of 2 x 2 6mm x 5mm and at its default location in the lower left hand corner 0 0 Note This square represents the first defined area amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Custom Card Size Front Back TOTP eet rt rhs 12 200 be PPP en iano ee el aie eer PPT ang Jy HERRERA RRR ee YECEECEEEEEEEEEE poy PCC EEE CEE COCO 7 sae aloes a inches ed fine es Fal i het a ef C mm BE mall Defined Area Add Delete Print All Black with K Panel Full Card i Undefined Area s Print YMC under K Print K Only HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 95 RESTRICTED USE ONLY Fargo Electronics Inc Measuring the Total Card area Step Procedure 1 Determine the area of the card to define Note This area is indicated by the dashed outline as shown below The easiest way to determine the size of this area is to actually print a card and look at it in the same orientation as when it exits the Printer 2 Measure the total area and enter those dimensions into the dimension boxes Note The m
184. kside of the card e The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected Dual Sided V Print Both Sides Split 1 Set of Ribbon Panels Print Back Image on Front of Card Print Back Side Only HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 30 RESTRICTED USE ONLY Using the Print Both Sides Split 1 Set of Ribbon Panels option Fargo Electronics Inc Use this option to provide the most economical means of printing a dual sided card since a single set of Ribbon Panels will be split to print both the front and backside of a card e This option becomes active when Print Both Sides is checked e The Default is active and unchecked except for YMCKK which is checked Step Procedure 1 Select this option to automatically print full color on the front of a card and resin black on the back of a card using YMCKK Print Ribbons e f using a YMCKK Ribbon the front of the card is printed with the YMCK Panels and the back is printed with the second K Panel Note 1 This option is automatically enabled when a YMCKK Ribbon type is selected Note 2 This option is not available if using a YMCKH Ribbon Dual Sided IW Print Both Sides Split 1 Set of Ribbon Panels Print Back Image on Front of Card Print Back Side Only Options Rotate Front 180
185. lable from computer stores HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 4 2 RESTRICTED USE ONLY Fargo Electronics Inc Using the Security Lock Slot on the HDP5000 continued The HDP5000 Printer has a Security Lock Slot located in the back lip of the metal chassis to accommodate a standard laptop security lock e To prevent unauthorized removal of the HDP5000 attach an industry standard security cable to an immovable object and then lock the cable to the Security Lock Slot Note Fargo does not sell any type of locking device but provides this feature for your added security e The lock slot has a plastic covering that needs to be penetrated by the lock Note Simply push the lock end into the slot with adequate force to break the protective film Follow the locking procedure recommended by the lock vendor HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 4 3 RESTRICTED USE ONLY Fargo Electronics Inc Installation and Removal Procedures Flipper and Lamination Modules Removing the Output Side Upgrade Cover Tools needed Press the Release tab with a flat blade Use the Snap and Clip process Estimated Repair Time 1 minute Step Procedure 1 A Caution Power off the Printer by unplugging the power cord from the Printer 2 Press the release tab in back while simultaneously pulling at the center of the bottom edge 3 Reverse instructions to re assemble
186. leaning the Printer Platen Roller and Card Feed Rollers cont Display A Clean Printer window HDP5000 Card Printer Configuration s Calibrate Film Calibrate Ribbon Advanced Settings 1 Remove Card Film and Laminate cartridges 2 Remove the paper backing from both sides of the Cleaning Card 3 Insert the Cleaning Card into the Card Hopper s infeed rollers See the diagram below 4 Click on the Clean button below 5 Guide the Cleaning Card into the printer if necessary 6 When the Cleaning routine is compelete the Cleaing Card will exit the Printer 7 Reinstall the Card Film and Laminate cartridges Note The Cleaning routine will begin after all current print jobs have completed Display B Cleaning Card setup for Magnetic Encoder 33 3 4 33 z HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 10 4 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning Procedures Cleaning inside the Printer Step Procedure 1 Open the Front Cover 2 Remove the Print Ribbon and HDP transfer Film from the Printer 3 If you have a can of compressed air blow out all visible areas of the Printer interior Note Remove any debris that may be inside OR If you do not have a can of compressed air use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer Note Remove any debris that may be inside A Caution Be extremely car
187. ll appear as printed text on the card To avoid this track information must be entered as described below Step Procedure 1 When entering track data the tilde character is entered first followed by the track number 1 2 or 3 on which the data should encode This is followed by the data to be encoded e The first character of this data string must be the track s specific Start Sentinel SS and the last character must be the specific End Sentinel ES e The characters or data in between the SS and ES can include all of the valid characters specific to each track e The number of these characters however is limited by each track s maximum character capacity e When segmenting track data the appropriate Field Separator FS must be used The table below shows the SS ES FS and the valid characters defined for each track HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 76 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Sample String e Track 1 1 JULIEANDERSON 1234567890 e Track 2 2 1234567890987654321 e Track 3 3 1234567890987654321 Maximum Valid Characters Number of Sentinel Separator Characters ASCII 32 95 Track 1 See the table below ASCII 48 63 See the table below ASCII 48 63 Track 2 See the table below HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 77 RESTRICTED USE ONLY Fargo Ele
188. llow these instructions to issue a ping command to the Printer At a DOS prompt enter ping IP Address Example C gt ping 210 1 10 240 e Ifthe ping response is successful move on to the next troubleshooting procedure See Display A below e If the ping response is not successful continue to step 2 of this procedure See Display B below Display A Example of sending a ping to the Printer with a successful response BEE IC gt ping 10 1 210 248 Pinging 16 1 216 246 with 32 bytes of data 16 1 2186 246 bytes 32 time lt ims TTL 30 19 1 216 24 bytes 32 time lt ims TTL 36 10 1 210 240 bytes 32 time lt ims TTL 3 19 1 216 24 bytes 32 time lt ims TTL 36 Ping statistics for 16 1 2186 246 Packets Sent 4 Received 4 Lost z loss Approximate round trip times in milli seconds Minimum ms Maximum ms Average ms iC gt Display B Example of ping timeout to an invalid IP address BEE C gt ping 14 1 2186 241 Pinging 16 1 216 241 with 32 bytes of data Request timed out Request timed out Request timed out Request timed out Ping statistics for 10 1 210 241 Packets Sent 4 Received Lost 4 188 loss G N HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 56 RESTRICTED USE ONLY Fargo Electronics Inc Verifying that your PC can access the Printer using the ping command continued Step Procedure 2 Verify that the PC a
189. m Color Management Resin Dither Optimized for Graphics s Dye Sub Intensity MMC Resin Heat Front K Resin Heat Back K Advanced Settings HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 42 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting for the Resin Dither Select the appropriate dither method according to the type of image to be printed Note This option only affects those objects printed on the backside of a card with the resin black Panel of a YMCK or YMCKK Print Ribbon This is only enabled when using at least one K panel and dual sided enabled splitting one set of panels Step Procedure 1 Select Optimized for Graphics when printing lower quality images e g clipart logos etc with resin OR Select Optimized for Photo when printing photo quality images with resin amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Image Quality Color Matching System Color Management v Resin Dither Optimized for Graphics v Optimized for Graphics Optimized for Photos HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 43 RESTRICTED USE ONLY Fargo Electronics Inc Using the Advanced Image Color window Step Procedure 1 Click on the Advanced Settings button to bring up the Advanced Image Color win
190. munications error on PC or Printer stalling no response from Printer no job printed paper out error Step Procedure 1 Confirm that the system meets the minimum requirements as shown here e IBM PC or compatible e Windows 32 bit 2000 XP Pentium class 500 MHz computer with 256 MB of RAM or higher e 500 MB free hard disk space or higher e USB Port Optional Ethernet connection 2 Confirm the correct installation of the Printer Driver a Close the software program and check the Printer Driver b Reboot the computer c Ensure the Printer Driver is installed correctly Note This pertains especially if an obsolete Driver was recently removed d Ensure the correct setup options within the Printer Driver are selected e Confirm that the Driver is current by checking at www fargo com 3 Confirm the correct installation of the Flipper Table Module Assembly a Reboot the computer b Ensure that the Print Both Sides option in the Printer Driver is set correctly c Verify the Flipper Table Module Assembly is functioning properly by printing out cards in a test run HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 37 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Communication Errors continued Step Procedure 4 Determine the problem with printing from the application a Print a self test from the Printer by pressing Options gt Menu gt Selec
191. n CSA The Printer manufacturer has been authorized by UL to represent cUL the Card Printer as CSA Certified under CSA Standard C22 2 No 60950 1 03 File Number E145118 FCC The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device UL The Card Printer is listed under UL IEC 60950 1 2001 INFORMATION TECHNOLOGY EQUIPMENT Note This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc 3 75 to 5 A File Number E145118 Agency Listings Term Description Emissions CE FCC CRC c1374 EN 55022 Class A FCC Class A EN 55024 Standards 1998 EN 61000 3 2 and EN 61000 3 3 Safety Standards UL IEC 60950 1 2001 CSA C22 2 No 60950 1 03 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 5 RESTRICTED USE ONLY Fargo Electronics Inc FCC Rules This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial e
192. n fused to the card through heat and pressure via a heated Roller The Printhead is capable of 256 shades with a sharper print and better color match Head Abbreviation for Printhead Heat sink A device used to dissipate heat into the ambient Heat Seal A resinous film transferred by the Printhead onto the back of an HDP intermediate transfer film to facilitate adhesion HiCo High The Coercivity value of magnetic media between 2500 4000 Oe Coercivity ISO 7811 6 Fargo s High Coercivity encodes at 2750 Oe HTML HyperText Markup Language A standard protocol used to format text files for use in a browser or on the Internet HTTP HyperText Transfer Protocol A standard protocol by which computers can transfer data compatible through multiple platforms IC Integrated Circuit An electronic device that contains many individual circuits interconnected and placed within a discrete package ID Identification An abbreviation for identification HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 9 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition IEEE 1284 Institute of Electrical and Electronics Engineers 1284 A standard method of signaling for a bi directional parallel interface on personal computers To ensure proper Printer communications and image output Fargo recommends a par
193. n the Lam 1 Module Single sided lamination on the front side is specified but material is loaded in the Lam 2 Module The Ribbon is not able to find the next panel correctly Check for jams breaks The print Ribbon will soon run out Remove either Lamination Cartridge Remove Cartridge 1 Remove Cartridge 2 If jammed clear the jam If broken repair by taping the Ribbon back on to the take up core Press Resume to continue or Cancel to abort If printing a large number of cards replace the Ribbon now or monitor the Printer until the Ribbon is gone and install a new Ribbon HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message Ribbon Miscue PC Error Message No 97 Ribbon Out PC Error Message No 91 100 and 101 Ribbon Tension PC Error Message No 98 Ribbon Wrong Material PC Error Message No 93 122 and 172 System Fault PC Error Message No 164 The Ribbon is not able to find the next panel correctly Check for jams breaks The print Ribbon has run out The Ribbon tensions may be out of range The print Ribbon is not installed properly or has been damaged Unspecified system error is detected by the Printer Firmware If jammed clear the jam If broken repair by taping the Ribbon back on to the take up c
194. nc Troubleshooting with the LCD Error Message Table continued LCD Error Message Card Jam Smart PC Error Message No 85 Card Jam Trans PC Error Message No 83 Card Not Found PC Error Message No 69 Check Film PC Error Message No 244 Check Laminate 1 PC Error Message Nos 213 and 231 Check Laminate 2 PC Error Message No 232 Clean Printer PC Error Message No 71 A card is jammed in the smart card encoding area of the Printer Card became jammed in the Printer during transfer Card cannot be found in the Printer The film is not able to move correctly Check for jams breaks The Laminator was unable to find the mark on the material in Cartridge 1 The Laminator was unable to find the mark on the material in Cartridge 2 For best Printer performance replace the Cleaning Roller Tape and clean the Printer s Feed Rollers and Printhead at this time Clear the jam Clear the jam Verify card not jammed in Printer and select Cancel Check for obstruction If the problem persists call for technical assistance Make sure there are no obstructions to the Sensor and recalibrate the Laminator Sensor Make sure there are no obstructions to the Sensor and recalibrate the Laminator Sensor See Cleaning the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with
195. ncoder User Guide Rev 1 2 2 25 RESTRICTED USE ONLY Reviewing the Overlaminates Fargo Electronics Inc Important Fargo Card Printers require highly specialized overlaminates to function properly To maximize Printer life reliability printed card quality and durability you must use only Fargo Certified Supplies For this reason the Fargo warranty is void where not prohibited by law if you use non Fargo Certified Supplies To order additional materials please contact the authorized reseller Reviewing the Thermal Transfer Film and PolyGuard Overlaminates Transfer Film and PolyGuard Overlaminates either a Thermal Transfer Film overlaminate or a Polyester Patch Overlaminate called PolyGuard Thermal Transfer Film The Thermal Transfer Film overlaminate is a relatively thin material which Covers a card Edge to Edge and provides a medium level of card durability and security PolyGuard Overlaminate PolyGuard is a much thicker material which does not Cover Edge to Edge but provides an extremely high level of card durability and security Note PolyGuard is available in either a 1 0 or 6 mil thickness and should always be used for those applications requiring the highest degree of card durability and security Term Description Cross Reference Thermal The Card Lamination Module will accept See the Loading the Overlaminate HDP5000 High Definition Card Printer Encoder User Guide Rev
196. ncoding Note The defaults are the same as the ISO inactive functions Encoding defaults However all functions on the Magnetic Track Options tabs are active amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Encoding Options Encoding Mode Custom Encoding v Coercivity High 2 750 0e Shift Data Left Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Bits v Even Parity ASCII Offset Encoding Mode SPACE x Odd Parity 7 Bit Density 210 BPI x Ea Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 61 RESTRICTED USE ONLY Fargo Electronics Inc Using the Encoding Mode dropdown list continued Category Description Raw Binary If you select Raw Binary Encoding you send down a raw binary Encoding selection string rather than a formatted set of characters Note The active and inactive Coercivity dropdown function is active and the Shift Data Left functions checkbox is not active All functions on the Magnetic Track Options tabs are inactive except for Bit Density amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Encoding Options Encoding Mode Raw Binary Encoding o Coercivity High 2 750 Oe T
197. nd shipped separately then installed at the site Attaching both modules together before shipping may cause damage Follow this instruction to pack the Card Printer for transport Step Procedure 1 Clean the inside of the Printer with deionized air Wipe it down with a lint free cloth 2 Clean the Printhead with a Printhead swab 3 Pack the Printer in the original carton and packing materials 4 Be sure to enclose any necessary paperwork test cards etc HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 12 1 RESTRICTED USE ONLY Fargo Electronics Inc Section 13 Firmware Updates The purpose of this section is to provide the User with information on the internal software or Firmware which controls all aspects of the Printer s operation New Firmware versions may be released containing enhancements such as improved reliability added features or better print quality New Firmware updates can be downloaded from the Internet e Refer to the Fargo Workbench Printer Utility User Guide to download and install Firmware updates See the Fargo website to access this document e Important This is a new Printer Once new Firmware is released and made available via Step 2 below Steps 3 through 14 in this procedure will be enlarged with real world populated windows and dialogs Until that time please review this procedure only for future use Performing the Firmware Updates S
198. nd the Printer are connected to the same network 3 You may be on different subnets of your network and some of the network settings for the Printer are not correct See your network administrator about this Note The subnet mask must be the same as other devices on the network and that the unique IP address is part of the network specified by the subnet mask Printing a test page Step Procedure 1 Try printing a test page from the Printer Driver properties window See Frequently asked Questions 2 If you cannot print a test page then consider the following e There may be an error at the Printer e There may be a job in the Windows print queue which has stalled e The Printer may be paused or set to operate offline in the Windows print queue HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 57 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions Question Answer How do know if my Printer has the Ethernet option installed All HDP5000 models come with Ethernet installed as standard equipment What PC operating systems work with my Ethernet Printer The Windows 2000 XP Server 2003 operating systems work with your Ethernet Printer How do connect my Printer to my network You can connect from the RJ45 network connection on the back of your Printer to an available connection on your network not directly
199. nennenvensensenssneaneanennsanennenussnennaneenesneaneaneanennennennenneen Resin Heat Front K Resin Heat Back K eet Away ae Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 40 RESTRICTED USE ONLY Fargo Electronics Inc Using the Quality Color Matching dropdown continued Step Procedure 3 Control the amount of heat the Printer uses when printing with the resin black Panel by adjusting the Resin Heat slide e Move the slide to the left to cause less heat to be used in the printing process causing resin images to be lighter or less saturated OR e Move the slide to the right to cause more heat to be used causing resin images to be darker or more saturated Note This control can be helpful for fine tuning the sharpness of resin text and bar codes Dye Sub Intensity YMC Resin Heat Front K Resin Heat Back K Nee yN ates Suede Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 41 RESTRICTED USE ONLY Fargo Electronics Inc Using the Quality Color Matching dropdown continued Step Procedure 4 As needed return all options to their factory settings by clicking on the Default button amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Image Quality Color Matching Syste
200. ns 8 91 Selecting the Full Card 8 92 Selecting the Defined Area s 8 93 Selecting the Undefined Area s 8 94 Defining the Area to activate the Card Grid 8 95 Measuring the Total Card area 8 96 Measuring the Area to be positioned on the Card 8 97 Selecting the Print YMC under the K and Print K Only options 8 98 Using the Printer Supplies tab 8 100 Reviewing Information on the Supplies tab 8 101 Section 9 Toolbox 9 1 Accessing the Toolbox 9 1 Selecting the Configuration tab 9 2 Using the Configuration Tab 9 3 Using the Optional Printer Features Group Box 9 3 Using the Event Monitoring Group Box 9 4 Reviewing the Ribbon Low message 9 4 Reviewing the Laminate Low Message 9 5 Using the Film Low message 9 6 Selecting the Set Language for Printer LCD Display Group Box 9 6 Selecting the Calibrate Laminator tab 9 7 Selecting the Calibrate Film tab 9 8 Selecting the Calibrate Ribbon tab 9 9 Selecting the Clean Printer tab 9 10 Using the Clean Printer Group Box 9 12 Selecting the Advanced Settings tab 9 13 Reviewing the No Printer Connected error message 9 15 Reviewing the Value outside the Range error message 9 15 Section 10 Cleaning 10 1 Using the Required Supplies 10 1 Safety Messages review carefully 10 2 Accessing the Clean Printer tab 10 3 Cleaning the Printer Platen Roller and Card Feed Rollers 10 3 Cleaning Procedures 10 5 Cleaning inside the Printer 10 5 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 vii RESTRIC
201. nt 180 Degrees Rotate Back 180 Degrees F Disable Printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 26 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Ribbon Type Use the Ribbon Type dropdown menu to match Ribbon type Step Procedure 1 Adjust to match the Ribbon Type selection with the Ribbon type that is loaded in the Printer e YMC Full Color Yellow Magenta Cyan OR YMCK Full Color Resin Black Yellow Magenta Cyan Resin Black OR e YMCKK Full Color 2 Resin Black Yellow Magenta Cyan Resin Black Resin Black OR e YMCKH Full Color Resin Black Heat Seal Yellow Magenta Cyan Resin Black and Heat Seal amp HDP5000 Card Printer Printing Preferences Magnetic Encodin Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Supplies F Automatically detect the installed Ribbon and Film for every print job Ribbon Type YMCKK Full Color 2 Resin Black v YMC Full Color YMCK Full Color Resin Black YMCKK Full Color 2 Resin Black YMCKH Full Color Resin Black Heat Seal HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 27 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Film Type Step Procedure 1 Allows you to select the film type option that is appropriate for the type of HDP film currently loaded in the Printer e Select the Clear option to autom
202. nter Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Custom Card Size Front Back A a a T 020 H HH eee i 3 503 aly Defined Area Add Delete Print All Black with K Panel Full Card Undefined Areals Print YMC under K C Print K Only HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 93 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Undefined Area s Step Procedure 1 Select the Undefined Area s option to print the resin black K Panel for all black found only in the space outside the areas defined as shown below e The card image becomes black with the grid and one area available for the user to start with e The defined area does not print black with resin amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Custom Card Size Front Back X Add Direction Card Travels through Printer Delete Print All Black with K Panel Full Card l Defined Areals Print YMC under K Print K Only HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 94 RESTRICTED USE ONLY Fargo Electronics Inc Defining the Area to activate the Card Grid Step Procedure 1 Select on the appropriate Defined Area see below to act
203. nter and try prevented setting the correct again Printhead voltage PC Error Message Nos 103 and 105 If this problem persists call for technical assistance Headlift Error This is a problem with the Reset the Printer and try Printhead Lift or Transfer again PC Error Message Bolier Headlift Nos 102 103 104 If this problem persists call for and 105 technical assistance Heater Error The Transfer Heater Roller is Reset the Printer and try PC Error Message too hot again No 161 If this problem persists call for technical assistance HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued Invalid Film An unauthorized film is Get the correct Film from your PC Error Message installed in the Printer dealer Nos 94 95 96 164 165 and 166 Invalid Password Printing disabled at this time Press Cancel to abort this print job and then check security settings at host computer PC Error Message No 136 Invalid Ribbon An unauthorized Ribbon is Get the correct Ribbon from PC Error Message installed in the Printer your dealer No 93 Job Data Error The print data sent to the Reset the Printer and try Printer is corrupt or has been again PC Error Message interrupted No 106 If this problem persists call for technical assistance Lam 1 Tag Err A RFI
204. nvironment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Reference Safety Messages in this document Environmental Protection China RoHS Environmental Protection Use Period is based on the product being used in an office environment HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 6 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications Term Description Accepted Card e Print only 030 30 mil to 050 50 mil 762mm to 1 27mm mulesniees e Print Lamination 030 30 mil to 040 40 mil 762mm to 1 02mm Accepted HID Proximity Cards Mifare Contactless Smart Cards and Contact Electronic Card types Smart Cards iClass Accepted Card Types Compositions ABS PVC PET PETG Proximity Cards Contact Smart Cards Magnetic Stripe cards and Optical Memory Cards Card Cleaning Replaceable cleaning roller included with each print Ribbon Colors Up to 16 7 million colors and 256 shades per Pixel Input Card HDP5000 and HDP5000 LC Cartridge 100 cards 030in 762mm Capacity Has refillable Card Cartridge that can either be
205. o html ABe iink Home Network Print Path System Log Administration Help TCP LP Printer Media Information Q Ribbon Info Ribbon Type Part Number Percent Remaining HDP Film Info Film Type Part Number Percent Remaining NOTE This page refreshes every minute HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 23 RESTRICTED USE ONLY Fargo Electronics Inc Using the TCP IP page The TCP IP page displays the TCP IP Status of each Printer connection which are not configurable See the next two pages for displays Step Procedure 1 Select the Status link from any web page of the Printer 2 Select the TCP IP page link 3 View information on all current network connections in the TCP connections area Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 24 RESTRICTED USE ONLY Fargo Electronics Inc Using the TCP IP page See the Using the TCP IP page procedure E Fargo HDP 5000 S N 00000064 TCP IP Status Microsoft Internet Explorer File Edit View Favorites Tools Help Q sak f 7 x la A s Search Je Favorites A Address http 10 244 69 139 tcpipStatus html TCP IP Status TCP Connections TCP SOCKETS SD PORT PROTOCOL RMT HOST 23 Telnet N a LISTEN 80 HTTP N a LISTEN 4010 SysLog N a LISTEN 4011 SysLog N a LISTEN 4012 SysLog N a LISTEN 9100 Raw N
206. oad The transfer of a data file from one device to the other over a network or cable typically from the Internet to a PC DPI Dot Per Inch A measurement of the Printer resolution indicating how many dots a Printer can produce in a linear inch DRAM Dynamic Random Access Memory A microchip based volatile memory storage device The Printer uses this to Buffer a print job transferred from the PC until the Printer is able to process the packet Driver Software utility installed in Windows that interfaces an application to rasterize image data and include command codes so the Printer can process the file Duplex Printing Printing on the front and the back of the card Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 16 5 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Dwell Time The speed at which the card moves across the Transfer and Lamination Roller measured in seconds inch sec in This can be adjusted in the Driver to ensure adhesion and card flatness Dye Migration The diffusion of dye out of the card surface and into another receptive surface such as a vinyl pouch card holder resulting ina faded image Dye Sublimation Also called dye diffusion thermal transfer it is the process of heating a dye suspended in a cellulous substrate until the dye can flow diffusin
207. ock 2 22 Undefined Area s K Panel Resin tab 8 94 Undefined Area s option 8 94 Update 16 19 UPS Un interruptible Power Supply 16 20 USB Universal Serial Bus 16 20 USB Ethernet Board Assembly A000xxx 4 7 7 6 Ge eae Ee HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Fargo Electronics Inc Vv Vertical adjustment 8 53 Vertical Horizontal adjustment arrows 8 52 Virtual Memory 16 20 W WordPad 5 38 Wrinkle 16 20 X X Y boxes 8 97 Y Yellow Y Magenta M Cyan C Ribbon Panels 8 99 Yellow Magenta and Cyan 8 40 8 41 YMC 8 27 16 20 MC YMCK or YMCKK Print Ribbon 8 21 MCK 8 27 16 20 MCK or YMCKK Print Ribbon 8 43 MCK YMCKK Print Ribbons 8 31 MCKH 8 27 16 20 MCKH Panel Ribbon 8 2 MCKH Ribbon 8 7 MCKK 8 27 16 20 MCKO 16 20 MCKOK 16 20 KKKKKKKKKK GOMARO s a La Rosaire 5 CH 1123 Aclens T l 021 869 97 70 Fax 021 869 96 02 Site Web www gomaro ch e mail info gomaro ch 17 5
208. of color in the order in which they are printed Yellow Y Magenta M and Cyan C YMCK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C and Black K YMCKH The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K and Heat Seal H YMCKK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Black K the second K is for backside black only printing YMCKO The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K and Overlay O YMCKOK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Overlay O Black K used for backside black only printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 16 20 RESTRICTED USE ONLY Section 17 Index A About button 8 21 absolute failure 8 7 AC Alternating Current 16 1 accelerated wear dye migration 8 5 Accepted Card Compositions 8 3 8 13 Accepted Card Thickness 2 7 Accepted Card Types or Compositions 2 7 Add button K Panel 8 91 adhesion 8 7 Adhesion 16 1 adhesive
209. olor tab only and NOT for the Advanced Image Color dialog box See below amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Image Quality Color Matching System Color Management Resin Dither Optimized for Graphics v Dye Sub Intensity MMC Resin Heat Front K Resin Heat Back K Advanced Settings HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 50 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Transfer tab Use this tab to adjust the Image Position Transfer Dwell Time and Transfer Temperature Note The HDP5000 Printing Preferences window has the same Image Color tab functionality as the HDP5000 LC Printing Preferences window amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel E Card Device Options Image Color Image Position Vertical p i Horizontal ka Direction Card Travels through Printer Transfer Dwell Time 2 0 seconds per inch Transfer Temperature 175 0 Celsius HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 51 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Image Position controls Use the Image Position controls to position the image on a card to be adjusted Step Procedure 1 Adjust the Image Position values
210. on commands Print Job A file of one or more cards for the Printer to print including image data and Printer functions transmitted through the parallel interface and at times stored temporarily in the print Buffer and spooler Print Server A device used to connect and control a Printer on a network Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 16 14 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Printhead The device on a Printer that produces the image on the media PVC Abbreviation for polyvinyl chloride often called vinyl PVC is the component of the 0 002 thick clear dye receptive film on the surface of the identification card and is the primary component of the identification card cores Queue A sequence of files or sets of data awaiting transmission or processing Proximity Prox Card Proximity cards allow access and tracking utilizing contactless technology usually by communicating through a built in antenna Prox Card Encoder The FARGO prox card Encoder uses an HID ProxPoint Plus reader mounted on the e card docking Station inside the Printer Encoder The ProxPoint is a read only device producing a Wiegand signal that is converted to RS 232 using a Cypress Computer Systems CVT 2232 Application programs can read information from HID prox cards via a RS 232 signal through a
211. on v Clear Film Lamination 0 6 PolyGuard Lamination 1 0 PolyGuard Lamination PolyGuard Alternating Patch Registered Film Lamination oe ilo Film Lamination No ne EEN EE IS a I e t print job Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 86 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Lamination Temperature Step Procedure 1 Adjust the Transfer Temperature to control the Lamination Temperature e Default 145 4 Celsius e Upper Limit 170 0 Celsius e Lower Limit 50 0 Celsius amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Lamination Position Horizontal H jea 0 Direction Card Travels through Printer Bi Lamination Speed Transfer Dwell Time 2 0 seconds per inch Lamination Side Laminate Front Side v Lamination Type Cartridge 1 Cartridge 2 Clear Film Lamination v Transfer Temperature 145 4 Celsius Automatically detect installed Laminate for every print job HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 87 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defaults button Step Procedure 1 Click on the Default button to return the Transfer Dwell Time and Transfer Temperature to the Default settings for the Laminat
212. onal injury always remove the power cord prior to performing repair procedures unless otherwise specified Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left e To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol e To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies e To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage e To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified e To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 1 RESTRICTED USE ONLY Introduction Fargo Electronics Inc The purpose of this section is to provide the User with specific information on the Regulatory Compliances Agency Listings Technical Specifications and
213. oo a a EL a cc SL a AL a A Ca Pafetet S i a S i a Ea Restore Defaults HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Fargo Electronics Inc 9 14 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the No Printer Connected error message If there is no Printer connected or if the Driver is unable to communicate with the Printer the following error will be displayed and the grid will be blank ToolBox dd ATTENTION Unable to read settings from the printer Reviewing the Value outside the Range error message If typing a value outside the range an error message will display specific to the setting when leaving the spin control to click any other spin control button or tab HDP5000 Tbo e 1 The value you have entered is outside the valid range Yalue must be less than 17 and greater than 17 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 15 RESTRICTED USE ONLY Fargo Electronics Inc Section 10 Cleaning HDP5000 Cleaning Kit part number is 089200 For more detailed instruction please refer to the Cleaning Kit Instruction Sheet in the kit Important The Printer should be cleaned on a regular basis to ensure that the Printer consistently produces high quality output A Danger Be sure to disconnect the Printer s power cord whenever performing any type of maintenance procedure unless otherwise directed Important Fargo Card Printers requir
214. or Busy Indicates that printing is in progress Print This is a display of the current print jobs that have been sent to Jobs the Printer Note The current job that is being received by the interface is displayed as the active job Cancel a specific print job by selecting the appropriate Cancel button which appears when a print job is queued HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 26 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Printer page continued See the previous page for descriptions of the fields Z Fargo HDP5000 S N 00000064 Printer Status Microsoft Internet Explorer DER File Edit Yiew Favorites Tools Help Q sxx amp x a A Pa Search Ip Favorites g B TN z laa 33 Address http 10 244 69 139yprinterStatus html J Go i Links i Home Network Print Path Status System Log Administration Help Media TCP IP Printer Printer Q Device Settings Status ending job Device online Print Jobs Active job 33529 type CPS Cancel Queued NOTE This page refreshes every minute HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 27 RESTRICTED USE ONLY Fargo Electronics Inc Using the System Log page The System Log page displays the current system log settings and allows the User to change the settings Note These settings configure how system logging occurs There are two logs
215. or Controls 2 25 LAN Local Area Network 16 10 Landscape 16 11 LCD Liquid Crystal Display 16 11 LCD and Softkey Control Pad 2 18 2 19 LCD Display 2 17 2 18 LED Light Emitting Diode 16 11 less heat 8 41 less saturated resin images 8 41 LoCo Low Coercivity 16 11 Low Coercivity 8 64 lower transfer temperature 8 2 LPT Port Line Printer Port 16 11 M Mag encoding 16 11 Mag stripe 16 11 Mag Track 16 11 Mag Verify 16 11 Magnetic Encoding tab 8 59 Magnetic Stripe Encoding Modules 8 60 Magnetic Stripe encoding process 8 59 Magnetic Track data 8 76 Magnetic Track Options 8 66 Magnetic Track Selection 8 64 matte finished cards 8 2 Maximum Accepted Card Length Range 2 11 Maximum Accepted Card Width Range 2 11 maximum value 8 53 MB Megabyte 16 12 Measuring area positioned on card 8 97 Media 16 11 Medium Coercivity 8 64 Memory 16 12 Menu 16 12 Monochrome 16 12 more heat 8 41 Fargo Electronics Inc N Network 16 12 New Temperature Setting 2 25 No MiFare Encoder 5 17 No Prox Encoder 5 17 O Oersted Oe 16 12 Offset 16 12 Operating Temperature 2 12 O Ring 16 12 OS Operating System 16 12 Output 16 12 Output hopper 16 12 Output Hopper Card Capacity 2 12 Overlaminate 2 26 16 13 Overlaminate Design 2 27 Overlaminate Options HDP5000 LC only 2 12 Overlay 16 12 Oversized Cards 16 13 Packing the Printer 12 1 Parallel 16 13
216. or turn ON and run until a card is seen by the card Sensor which will cause the Card Input Motor to stop The Stepper will continue to run a certain number of steps to position the card under the Card Feed Position Sensor 4 For a magnetic print job the Stepper will continue moving the card until the trailing edge is positioned under the Mag Head All stop 5 Stepper will turn ON in reverse direction and encode card All stop 6 Stepper will again turn on and position the trailing edge of the card under the Mag Head All stop 7 Stepper will turn ON in reverse direction and verify data encoded onto mag stripe 8 Stepper continues transporting card until the trailing edge is positioned under the Card Feed Position Sensor All stop 9 The Ribbon Drives turn ON and move until the correct panel is found by the Print Ribbon Sensor All stop Note The Print Ribbon Encoder is active during this step This step occurs simultaneously with Step 10 below 10 The Film Drives turn ON until the Film is positioned with the Film Print Alignment Sensor Note This is the closest Sensor to the Print Platen Roller All stop Note The Film Ribbon Encoder is active during this step 11 The Headlift Motor engages moving the Printhead down until Headlift Sensor is activated All stop 12 The Fan turns ON as required to keep head cool Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED
217. ore Press Resume to continue or Cancel to abort Install a new Ribbon and press Resume to continue Check and adjust the setting through the TOOLBOX under the Advanced Settings tab If this problem persists call for technical assistance Press Resume to continue or cancel to abort Verify the correct Ribbon is installed in the Ribbon Cartridge Reset the Printer and try again If this problem persists call for technical assistance HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued LCD Error Message Unable to Feed PC Error Message Nos 14 and 81 Utility Error PC Error Message Nos 129 Waiting for Data PC Error Message No 147 Wrong Film PC Error Message Nos 162 and 163 Wrong Ribbon PC Error Message No 93 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 The Printer is unable to feed a card from the Card Cartridge Command resulted in an error The Printer has stopped receiving data from the PC The print film installed in the Printer does not match the film type selected in the Printer Driver OR A Self test job cannot be printed with the print media installed The print Ribbon installed in the Printer does not match the Ribbon type selected in the Printer Driver OR A Self test job cannot be printed with th
218. ormation on the Supplies tab Relates to the procedure on the previous page amp HDP5000 Card Printer Copy 1 Printing Preferences f Card Device Options Image Color Magnetic Encoding Lamination K Panel Resin Ribbon Type YMCKK Full Color 2 Resin Black Reorder 84052 Oe Empty HDF Film Type Clear Reorder 84053 eee Empty Laminate Cartridge 1 Type 1 0 PolyGuard Lamination Reorder 82601 a Empty Laminate Cartridge 2 Type 1 0 PolyGuard Lamination Reorder 82601 pares Empty HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 102 RESTRICTED USE ONLY Fargo Electronics Inc Section 9 Toolbox This section describes the Toolbox function Accessing the Toolbox Step Procedure Select Toolbox to access the Toolbox window and its tabs as shown throughout this section e OK button Closes the dialog box and saves the Driver configuration changes since the Driver dialog box has been opened Cancel button Closes the dialog box and cancels the Toolbox changes since the Driver dialog box has been opened Help button Launches Help specific to the active tab amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 2 inches C mm Print width 12 204 Print Length 3 452 Card Typ
219. owing e IP Address e Subnet Mask 4 Enter the optional network settings for Ethernet communications across a router from other subnets as follows e Default Gateway 5 Enter the optional network settings for DNS These are the following e DNS Server Address e DNS Domain Suffix 6 Select the Submit button to save these changes to stored settings in the memory of the Printer Note These settings will not be lost if the power is removed from the Printer Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 20 RESTRICTED USE ONLY Fargo Electronics Inc Changing to the static IP address mode continued Step Procedure 7 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 8 Reboot the Printer to effect this change See the Reviewing Web page security procedure File Edit View Favorites Tools Help Q sak X x a A Search Sie Favorites L2 law 3 Address 8 http 10 1 210 240 tcpipConf html v Go Obtain an IP address automatically Use the following IP address IP Address 10 1 210 240 Stored Settings Subnet Mask 255 255 255 0 Default Gateway 10 1 210 4 DNS Server Address DNS Domain Suffix Clear Changes _ Note Changes to fields with gray background only take effect after reboot a Internet HDP5000 High Definition Card Printe
220. oxes e Label textbox e Location textbox e Contact textbox 4 Select the Submit button 5 Login as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in File Edit view Favorites Tools Help Q sak Q x E A Search 5 Favorites A 2 2 El 7 la 33 Address http 10 244 69 139 adminConf html v Eco Links Home Network Print Path Status System Log Aatainistration eiv System Passwords Reboot System Information Q Label FRGO000240 Location a Contact Clear Changes HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 38 RESTRICTED USE ONLY Changing the Root Password Fargo Electronics Inc The Passwords page allows the User to change the passwords needed to login as a User Changes to all settings require a login Note However these changes are only protected by password after the password has been set Users can only be added or removed using Telnet commands Step Procedure 1 Select the Administration link 2 Select the Passwords link to get to the Password web page 3 Enter the current password in the Root Password Old textbox or leave it blank if no password has been previously set 4 Enter the new password in the Root Password New textbox or leave it blank if you want to remove the old password 5 Re enter the new password in the Root Password Confirm
221. peration Card Cleaning Roller Automatically cleans cards for higher print quality Note Replace this Roller after every 1000 cards or as needed Power Port Connect to the included power supply USB Interface Port Connect to the Windows PC USB cable LAN Connector HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components LCD and Softkey Control Pad The Printer provides a two line thirty two 32 character LCD Display that can communicate helpful information about the Printer s operation The bottom line of the LCD Display will always be used to communicate the current function of the Printer s softkey buttons This section describes how the LCD Display and Softkey Control Pad work together Component Description Softkey The Printer has two softkey buttons that appear below the LCD Buttons Display Their current function is indicated by the words appearing above them This function will change according to the Printer s current mode of operation e Press the corresponding softkey button under the choice you want to select If no word appears above a particular button this indicates it has no function in that particular mode of operation LCD Display The Printer s LCD Display will change according to the Printer s current mode of operation Ready Once the Printer has finished its system check and with
222. port logi 4010 log2 4011 rather than the default Telnet port 23 e Telnet Session If there is a Printer at IP address 192 37 23 155 and you have configured log1 for TCP logging then you could initiate a Telnet session from a DOS window of a PC by entering Telnet 192 37 23 155 4010 e Log Messages All system log messages would then be displayed in that Telnet session window Note This is a one way connection for logging only Any input to the Printer on this connection is ignored HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 36 RESTRICTED USE ONLY Using the Administration pages Fargo Electronics Inc The purpose of the Administration pages is to allow the User to upgrade reboot modify passwords and enter User specified system information strings Using the System Information page The System Information page displays the current system information and allows the User to change the system information which appears on the Home page See the Using the Home page for definitions Step Procedure 1 Select the Administration link 2 Select the link for the System web page Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 37 RESTRICTED USE ONLY Fargo Electronics Inc Using the System Information page continued Step Procedure 3 To change an attribute type the new entry in one of these b
223. preset test image Select Self Tests Note These images help to determine if the Printer is functioning properly 2 Scroll to the desired Self Test image from the Choose Test window options and press the Run Test button amp HDP5000 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 Y inches C mm Print Width 2 204 Print Lenath 3 452 H Card Type Fargo UltraCard III Orientation Portrait C Landscape Copies i Diagnostics Test Print About ToolBox HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 39 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Alignment Self Test Card Step Procedure 1 Use this card to determine Image Placement and confirm that the Printer is working properly Note The image consists of sixteen 16 gray scale boxes and alignment arrows The gray boxes are composed from a composite of YMC color panels Adjust the TOF and EOF settings to change image placement Alignment Self Test Card E HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 40 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Color Bars Self Test Step Procedure 1 Use this card to confirm that image colors are properly reproduced Image consists of sixteen graduated steps of RG
224. printer at the proper IP address See the appropriate Windows documentation for additional help Can multiple PC s print to my Ethernet Printer Yes Each PC must install the Printer Driver software for the specific Fargo Ethernet enabled Printer and connect to the intended Printer using the correct IP address Can print from my PC to an Ethernet Printer on a different network segment Yes If you know the IP address of the Printer on any segment of your network you will be able to print to it Can use Fargo IP Tracer to locate Printers ona different network segment No The IP Tracer can only locate Fargo compatible Printers located in the same network segment as the PC running IP Tracer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 6 59 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Frequently asked Questions continued Question Answer How do upgrade the This is done in the same manner as a USB connected Printer Firmware in my Printer The PC doing the upgrade must have a Driver Ethernet enabled Printer installed for the Fargo Printer to be upgraded Follow this procedure 1 Run the Fargo Workbench Printer Utility from the start menu Go to the Start gt Programs gt Fargo gt Fargo Workbench Printer Utility gt Fargo Workbench 2 Select the Fargo Printer to upgrade from the drop down box Go to the F
225. r Encoder User Guide Rev 1 2 6 21 RESTRICTED USE ONLY Fargo Electronics Inc Using the Clear Changes button Step Procedure 1 Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area See the lower left corner of this display File Edit view Favorites Tools Help bd A 2 eN ks 2 Q sx 2 x l A Search Sie Favorites amp Cy Sa Lu 33 v EJ co Links gt a Address http 10 1 210 240 tcpipConf html Default Gateway 10 1 210 4 DNS Server Address DNS Domain Suffix Clear Changes ote Changes to fields with gray background only take effect after reboot z HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 22 RESTRICTED USE ONLY Fargo Electronics Inc Using the Media Information page This page displays Media information about the Ribbon and Film currently installed in the Printer Step Procedure 1 Select the Status link from any web page of the Printer 2 Select the Media page link 3 View currently installed Ribbon information pertaining to the following e Part Number e SecureMark Part Number e Percent Remaining e Ribbon Type gt File Edit View Favorites Tools Help Z Fargo HDP5000 S N 00000064 Media Information Microsoft Internet Explorer felix a Q sa Q E A s Search Je Favorites g3 Q s El z 33 Address http 10 244 69 139 medialnf
226. r Printing Preferences Card Devi 5 Image Transfer Magnetic Encoding K Panel Resin Supplies Lamination Position Horizontal Al pea m e Direction Card Travels through Printer KIG Lamination Speed Transfer Dwell Time 2 0 seconds per inch Lamination Side Ren Lamination Type Cartridge 1 Cartridge 2 Clear Film Lamination v Transfer Temperature 130 0 Celsius a Automatically detect installed Laminate for every print job HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 80 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Lamination Position Step Procedure 1 Use the Lamination Position control to adjust the horizontal position of the PolyGuard Overlaminate Note This control functions in the same manner as the Image Position controls except only the horizontal position of the overlaminate requires adjustment e To adjust the Lamination position click on the Horizontal adjustment arrows e To move the overlaminate more toward the card output side of the Printer enter a positive number e To move the overlaminate more toward the card input side of the Printer enter a negative number Note The adjustment arrows point in the direction the patch will move on the card The maximum value for the Horizontal adjustment is 100 Pixels 10 Pixels about 03 8mm The default is 0 amp HDP5000 Card Printer Printing Preferences
227. r the computer has been installed you will need to set the Driver up with the proper print options To open the Printer Driver setup window please refer to the following steps for the specific operating system Setting up Windows 2000 XP 2003 Step Procedure 1 Click the Start button point to Settings and select Printers 2 Click on the HDP5000 icon with the right mouse button Select Printing Preferences if using Windows 2000 XP 2003 e If you would like to permanently save the Printer Driver settings so you will not need to change them again do so through the main Printer Driver setup window described above e Although most applications do allow you to change these same Printer Driver options from their own Print screens the settings may not be permanently saved 3 To change or verify the appropriate Printer Driver options for the print job please refer to the topics describing each of the Printer Driver s tabs Using the OK Cancel and Help buttons Here are the descriptions e OK button Closes dialog box and saves Driver configuration changes that have occurred since Driver dialog box has been opened e Cancel button Closes dialog box and cancels Driver configuration changes that have occurred since Driver dialog box has been opened e Help button Launches Help indexed to help for the corresponding active tab e Apply button Not active for the user HDP5000 High Definition Card Printer
228. re 2 Tighten the HDP Film HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 10 RESTRICTED USE ONLY Loading the Clear HDP Transfer Film continued Fargo Electronics Inc Step Procedure 3 Insert the HDP Film Cartridge into the Printer until it clicks HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Inserting the Card Cleaning Roller Step Procedure 1 Remove the Card Cleaning Roller from the Print Ribbon packaging and insert the Cleaning Roller onto the black spindle from the supply pack HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 12 RESTRICTED USE ONLY Fargo Electronics Inc Inserting the Card Cleaning Roller continued Step Procedure 2 Remove the protective sleeve from the Card Cleaning Roller HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 13 RESTRICTED USE ONLY Fargo Electronics Inc Inserting the Card Cleaning Roller continued Step Procedure 3 Insert the Card Cleaning Roller into the card input area HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 14 RESTRICTED USE ONLY Fargo Electronics Inc Loading the Overlaminate
229. re that the appropriate Installed installed in the laminator Laminator Film is installed unit To cancel the print press the Cancel Print button or the Cancel button located on the Printer Wrong Laminator An incorrect laminator film Ensure that the appropriate Film Installed has been installed or a Laminator Film is installed and driver setting is incorrect press the Resume button located on the Printer to continue printing To cancel press the Cancel Print button or the Cancel button located on the Printer Laminator Film Out The Film installed in the The Film installed in the laminator is laminator is empty empty HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 33 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Message Laminator Film A Film break jam has The printer has determined that one Break Jam been detected inside the or both overlaminate films have Laminator either jammed or broken a Open the Laminator Cover and remove the Laminator Cartridge s If overlaminate is jammed remove jam and tighten the material Clear any cards in the printer by using the Forward and or Back buttons located on the Printer s LCD display Tape the ends of the overlaminate together and wind any excess onto the Take up Spool of the Overlaminate Re install the Laminator Cartridge s close the Laminator Cover and p
230. rences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 Y inches C mm Print Width 2 204 lt Print Length 3 452 Card Type Fargo UltraCard III v Orientation Portrait C Landscape Copies Diagnostics Test Print About ToolBox HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 17 RESTRICTED USE ONLY Fargo Electronics Inc Specifying the number of Copies Specifies the number of copies to be printed e The upper limit is 10000 and the lower limit is 1 amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 Yj inches C mm Print width 2 204 Print Length 3 452 Card Type Fargo UltraCard Ill v Orientation Portrait C Landscape Diagnostics Test Print About ToolBox HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 18 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Diagnostics button This will launch the Diagnostic tool if installed amp HDP5000 Card Printer Printing Preferences R Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 X inches C mm Print Width 2 204 Print Length 3 452 Card Type Fargo UltraCard III m Orienta
231. ress the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display Laminator Film The Laminator cannot find Check that the Film is installed Sensor Error the next panel on the properly and press Resume Film To cancel press the Cancel Print button or the Cancel button located on the Printer Remove Laminator To continue remove the Open the Laminator s Front Cover Film laminator s film Remove the film and close the Laminator s Front Cover HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 34 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Cause Message Print Film Out The Print Film installed in Install new Film and press the the printer is empty Resume button to continue printing To cancel the print press the Cancel Print button or the Cancel button located on the Printer Print Film is not No Print Film is installed in Install the Film and press Resume Installed the Printer To cancel the print press the Cancel Print button or the Cancel button located on the Printer Print Film Sensor The Printer cannot find Check that the Print Film is installed Error the next panel on the Print properly and press Resume Film To cancel the print press th
232. rint all TrueType black text and TrueType barcodes only with the resin black K Panel of the Print Ribbon by default e f printing black text or barcodes that are not TrueType fonts or black graphics select one of the three options listed under Print All Black with K Panel see the next page Note The Printer Driver will print areas of the image where it finds black coloring with the Print Ribbon s resin black K Panel as specified by each of the following options amp HDP5000 Card Printer Printing Preferences Card Device Options SES mee Transfer Magnetic Encoding Lamination K Panel Resin Supplies Custom Card Size Front Back inches C mm Defined Area Add X e Direction Card Travels through Printer Delete Print All Black with K Panel Full Card Undefined Areafs Print YMC under K Print K Only HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 89 RESTRICTED USE ONLY Fargo Electronics Inc Using the Scroll controls Controls Description H Horizontal changes the size of the area from left to right e Default 0 200 inches 5 1 mm e Upper Limit 3 450 inches 87 6 mm e Lower Limit 0 200 cannot be null Vertical changes the size of the area from top to bottom e Default 0 200 e Upper limit 2 183 e Lower limit 0 200 cannot be null x Defines the X coordinate for the lower left corner of the area e Default 0 000 e Upper limit
233. rinter Utility See the Fargo Workbench Printer Utility Help File for further instructions on each option Reviewing the Card tab and Diagnostic button Display A Card tab gt Diagnostics button amp HDP5000 Card Printer Printing Preferences M agnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size Custom Y inches mm Print width 2 440 Print Length 3 704 24 Card Type UltraCards Glossy PYC w Orientation Portrait Landscape Copies 1 a gt d Test Print About HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Card tab and Diagnostic button continued Display B Fargo Workbench Printer Utility see the appropriate User Guide located on your CD Fargo Workbench Printer Utility File Actions Help ce t Card Samples amp Run Tests Print Spooler A fza Print Viewer PRINTER UTILITY Technology Cards Print Security HDP5000 Card Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 11 2 RESTRICTED USE ONLY Fargo Electronics Inc Section 12 Packing the Card Printer The purpose of this section is to provide the User with a specific packing procedure for the HDP5000 Note Do not install the Lamination Module to the Printer before shipping The Lamination Module must be packaged in its own box a
234. rinting To cancel the print press the Cancel Print button from the Driver s display dialog or the Cancel button on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 4 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table LCD Error Message Calibrate Failed PC Error Message No 155 and 170 Calibrate Film PC Error Message No 159 Calibrate Ribbon PC Error Message Nos 128 and 170 Card Feed Stop PC Error Message No 137 Card Jam PC Error Message Nos 82 112 and 200 Card Jam Prox PC Error Message No 86 Film or Ribbon calibration has failed Film Sensors need to be calibrated The print Ribbon Sensor is out of calibration The Front Cover was opened This caused the card transfer to stop OR the pause button was selected A card is jammed in the Print Station or card flipping area of the Printer A card is jammed in the PROX card encoding area of the Printer Verify the film is installed correctly and there is nota Ribbon installed If this problem persists call for technical assistance Select Cancel and then perform the Film calibration procedure Select Cancel and then perform the Ribbon calibration procedure Press Resume or Cancel Clear the jam Clear the jam HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics I
235. rn the Printer and the Flipper Module on their back Use the Torx tool provided to remove the two 2 screws from the bottom of the Flipper Module Save the screws for later for reattachment Slide the Lamination Module attachment tabs and the PCB INTF Board into the appropriate slots at the base of Printer or Flipper Module Use the two 2 screws provided to attach the Lamination Module to the Printer See Display A on the next page Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 4 7 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Lamination Module Accessory continued Display Slide the Lamination Module attachment tabs and the PCB INTF Board into the appropriate slots at the base of Printer or Flipper Module This picture shows the Printer the Flipper Module and the Lamination Module HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 4 8 RESTRICTED USE ONLY Fargo Electronics Inc Section 5 General Troubleshooting The purpose of this section is to provide the User with specific procedures relating to the LCD Messages Communication Errors Card Feeding Errors Encoding Errors Printing Process Errors Transfer Process Errors and Diagnosing the Image Problems for the HDP5000 Important Fargo Card Printers require highly specialized print Ribbons to function properly To maximize Printer life reli
236. ronics Inc Using the Image Color tab Use this tab to adjust color properties Note The HDP5000 Printing Preferences window has the same Image Color tab functionality as the HDP5000 LC Printing Preferences window cad Procedure Select the System Color Management color matching option to control the Sharpness Contrast and Gamma of the printed image as well as the individual color balance of Yellow Magenta and Cyan See both displays in this section Proceed to related procedures provided below Display A Image Color tab amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamina SA Supplies Card Device Options Image Color Image Transfer Image Quality Color Matching System Color Management Resin Dither Optimized for Graphics v sda Sub Intensity YMC Resin Heat Back K Advanced Settings Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 37 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Color tab HDP5000 Display B Image Color tab gt Advanced Image Color window Advanced Image Color Image Quality Sharpness Magenta Balance Cyan Balance Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 38 RESTRICTED USE ONLY Fargo Electronics Inc Using the Quality Color Matching dropdown Step Procedure 1 Select None a if interested in print speed ra
237. roximately 65 microinches while glossy have a Ra 3 Glossy PVC A card made of PVC with a smooth polished surface Surface roughness of approximately 0 10 micro inches This is required for direct to card Dye Sublimation printing Graphical Device Interface GDI A Windows standard for protocol between Drivers and applications and the Windows interface An application uses a Driver to rasterize the data in the format necessary for the Printer but also for the Windows interface to execute the print commands Gray Scale A graduation through the various brightness levels from white to black Halftoning A process in monochrome printing that simulates continuous tone by using changes to the distribution of single dots Increasing the number of dots in a given area increases the darkness even though the individual dots stay the same size HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 8 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Hard Drive A high capacity storage device in a PC consisting of non removable magnetically encodable platters Hardware Physical components of a system such as the Printer the PC the power supply HDP High Definition The High Definition Printing process prints full color images onto Printing clear HDP transfer film InTM The HDP film is the
238. rray of several computers connected through a series of data transfer cables for the sharing of data and peripherals HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 Continued on the next page 16 10 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Landscape A document layout that is viewed with the document s long axis in a horizontal orientation LCD Liquid Crystal Display A device that contains a liquid crystal between two pieces of polarized film through which reflected or ambient light can pass When a current is applied the liquid s polarity changes and blocks the passage of the light resulting in an opaque area of the display The areas are arrayed to form characters LED Light Emitting Diode A semiconductor that emits light when a current is applied Media A generic reference to anything onto which the Printer can transfer an image including cards Ribbon and film LoCo Low The Coercivity value of magnetic media between 250 600 Oe Coercivity ISO 7811 2 Fargo s Low Coercivity encodes at 300 Oe LPT Port Line Printer Port The system abbreviation for a PC s parallel Printer port Mag encoding The process of orienting successive magnetic bits to produce a serial data string Mag stripe An area of the card with an applied or impregnated ferrous material that can hold encoded data through a s
239. rrent print jobs have completed HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Using the Clean Printer Group Box The default setting is checked If checked Printer Cleaning Notification dialog box is displayed when Firmware EE setting changes after 3000 cards Note Firmware EE setting resets upon clean command being sent to the Firmware e Clean Now radio button This is the default every time this message box launches e Clean Now radio button When this is chosen and click OK the Toolbox is launched open to Clean Printer tab e Remind Me radio dial This activates a drop down for the user to choose a number of cards to print until the next reminder If the user chooses Never then the Clean Printer notification is cleared from Configuration tab Note This is because IF the Clean Printer notification is checked the user might believe that the reminder is working while Never means the reminder will never be displayed e OK button Use this button to close the dialog box and execute the user choice e Cancel button Use this button to close the dialog box with no changes to the state of Printer setting If the user exits the Toolbox without clicking Clean then the Printer Cleaning Reminder dialog box will reappear on the next print HDP5000 Card Printer Printer Needs Cleaning What would you like to do C Clean Now Remind Me In 10 Prints In 10
240. rt_services HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 15 1 RESTRICTED USE ONLY Fargo Electronics Inc Section 16 Glossary of Terms Term Definition 24 bit color A color depth for an image that uses 8 bits for each color red blue green combining the possible 256 shades to provide a color depth of 16 7 million colors AC Alternating Current An electrical current that reverses its direction at regular intervals typically 50 60 times a second Adhesion The firm attachment of a material to the card surface confirmed by using the Tape Test pulling an applied piece of adhesive tape Scotch 600 or equivalent off the card at 1 sec in to see if any material is pulled off by the tape Algebraic A type of color matching that takes the colors value of pixels and applies them to an algebraic equation to adjust the levels of hue saturation and brightness ANSI American National Standards Institute The United States Representative to ISO providing standardization for U S Manufactures prior or in addition to acceptance by ISO ASCII American Standard Code for A standard for processing information in computer processors An 8 bit character set of 255 decimal numbers each assigned to Information numbers letters punctuation and special characters Interchange AT Refers to an IBM standard in early computing with regard to the chipset and funct
241. s 8 2 Adjust Image Position controls 8 52 Agency Listings 2 5 Algebraic 16 1 ANSI American National Standards Institute 16 1 Appropriate HDP Printer Driver Settings 8 3 ASCII American Standard Code for Information Interchange 16 1 AT 16 1 B Black 16 1 Barcodes 16 2 Baseplate D860060 4 4 batch print 16 2 Battery Back up 16 2 Bi directional 16 2 BIOS Basic Input Output System 16 2 Bit 16 2 Bit map 16 2 black graphics 8 92 black text or barcodes 8 92 Board 16 2 Boot up 16 2 Buffer 16 2 Cable 16 2 Cache 16 3 Calibrating 16 3 Cancel button 2 19 Card Capacity 2 7 Card Cleaning Assembly 2 17 Card Count 5 42 Card Design 2 21 card grid 8 95 Card Illustration 8 52 Card Input Guide adjustment 8 8 8 9 8 10 Card Input Hopper 2 17 2 23 Card Output Hopper 2 17 Card Size 2 21 8 12 card stock selection 8 2 Card Surface 2 21 Card Type 8 13 8 15 Fargo Electronics Inc Card Type 2 7 Card Type Custom options 8 57 Card Type option 8 4 8 54 Card Type Selection 8 3 card warping 8 13 card s Magnetic Stripe smart chip 8 35 CD Compact Disc 16 3 Centronics 16 3 Clean inside Printer 10 5 Clean outside of Printer 10 5 Cleaning Cartridge 10 7 Cleaning Roller 10 7 16 3 Cleaning Tape loop 10 7 Clear Protective Overlay Panel 2 20 Coercivity 16 3 Coercivity option 8 64 Color Bars YMC 5 43 color matching 16 3 color matching algor
242. s care of printing in the background SS Start Sentinel The character denoting the end of a magnetic data string Stacker The device that moves the finished cards onto the output column ordering them First In First Out Stepper Motor A Motor whose shaft turns in discrete steps rather than continuously String A sequence of characters that form a line of data Surface mount A method of mounting circuit elements onto the surface of a circuit Board attached at solder pads rather than through holes in the Board Surge Protector An electronic device placed in serial to the Printer s power supply that prevents damage to the Printer from electronic surges and electrical current that is outside of the normal parameters Switch Box An electromechanical device to which a user can connect several peripheral devices to the Parallel Port simultaneously yet using the selector switch to designate the active port TAC Thermal Acceptance Composite cards Card stock produced by laminating sheets of PVC with sheets of PET for better thermal distortion resistance Ultra Ill cards Temp file A temporary file generated automatically by Windows to store the information for an active document Windows should delete these files when the application is closed Test Print A file stored in or generated through windows that is sent to the Printer to test basic functionality Thermistor An electronic resistor on the
243. s option to rotate the image on the front of the card by 180 degrees when printed OR Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed Dual Sided V Print Both Sides Split 1 Set of Ribbon Panels Print Back Image on Front of Card Print Back Side Only Options V Rotate Front 180 Degrees Disable Printing HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 35 RESTRICTED USE ONLY Fargo Electronics Inc Using the Disable Printing option Use this option to disable the printing capabilities of the Printer while still allowing the Printer to encode cards Note This option is useful to encode or re encode preprinted cards without wasting additional time or printing supplies Step Procedure 1 Select this option to ensure no print data will be sent to the Printer while all encoding instructions will be sent according to how they are configured within the software This option also allows you to laminate the card amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Supplies Automatically detect the installed Ribbon and Film for every print job Ribbon Type Film Type tern a Dual Sided HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 36 RESTRICTED USE ONLY Fargo Elect
244. s will automatically be deselected 2 Select the Print YMC Under K option to print all black in the designated Defined Undefined areas with the Yellow Y Magenta M and Cyan C Ribbon Panels directly beneath the resin black K Panel Note Select this option if printing resin black text or barcodes onto a colored background to provide a more gradual transition between the two OR Select the Print K Only option to print all black in the designated Defined Undefined areas only with the resin black K Panel or to print resin black onto a white background to maximize the sharpness of printed text and barcodes HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 98 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print YMC under the K and Print K Only options amp HDP5000 Card Printer Printing Preferences Card Device Options Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies CR 80 Card Size Front E 0 200 jel 0 20 1F 0 000 a y o0 1y inches C mm Defined Area Add Delete Print All Black with K Panel Full Card Undefined Areals Print YMC under K Print K Only HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 99 RESTRICTED USE ONLY Fargo Electronics Inc Using the Printer Supplies tab Use the options on this tab to view information about the Ribbon HDP Film Laminat
245. sage flipping area of the Printer Module Cover Nos 74 and 199 Clear any cards in the Flipping Module by opening the Printers Cover and using the Forward and or Back buttons located on the Printer s Front Cover Ensure that the Flipper Module can rotate freely Close the Printer s Flipping Module Cover Press the Resume button on the Printer s Front Cover to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog Head Loading An unrecoverable error has Reset the Printer and try occurred during printing again If this problem persists call for technical assistance PC Error Message No 111 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 9 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the LCD Error Message Table continued Head Resistance The EE setting in Driver for Enter a value for head head resistance is out of resistance in the EE settings in PC Error Message range the Driver No 6 Reset the correct value according to the steps in the Troubleshooting Section If this problem persists call for technical assistance Head Sensor Error The Printhead Temperature If the problem persists call for Sensor is not functioning or technical assistance is not connected properly OR The Printhead is not cooling properly PC Error Message No 8 Head Voltage Err A hardware fault has Reset the Pri
246. scription System Requirements x86 based PC or compatible Windows 2000 Windows XP Windows 2003 500MHz computer with 256MB of RAM or higher 500MB free hard disk space or higher Warranty Printer Two year including On Call Express U S only optional Extended Warranty Program U S only see below for more detail e Two 2 Year Factory Warranty e Covers parts and depot repair e First year On Call Express loaner printer e 2 year On Call Express available for a fee This must be purchased before the first year On Call Express expires e Extended Warranties available Printhead Lifetime unlimited pass with Fargo certified Cards Weight e HDP5000 16 lbs 7 3 kg HDP5000 Dual Sided Module 22 Ibs 10 kg HDP5000 Single Sided Lam Module 28 lbs 12 7 kg HDP5000 Dual Sided Module Dual Sided Lam Module 36 Ibs 16 4 kg HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 15 RESTRICTED USE ONLY Fargo Electronics Inc Functional Specifications The Card Printer utilizes two different yet closely related printing technologies to achieve its remarkable print quality for dye sublimation and resin thermal transfer See previous section as needed The following describes how each of these technologies works Function Description Dye Dye Sublimation is the print method the Card Printer uses to produce Sublimation smooth continuous tone images that look photogr
247. ses potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 2 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting LCD and Printer Error Message Tables This section provides two troubleshooting tables for the LCD error messages and the Printer error messages Each table uses a 3 column presentation to present a specific LCD or Printer error message its cause and its solution e This allows the troubleshooter to identify the error and its cause and then perform the procedure provided in the solution column e This standard mode o
248. ssory 4 7 Section 5 General Troubleshooting 5 1 5 1 Safety Messages review carefully 5 2 Troubleshooting LCD and Printer Error Message Tables 5 3 How to use the LCD Error Message Table example provided 5 4 Troubleshooting with the LCD Error Message Table 5 5 Troubleshooting with the Printer Error Message Table 5 22 5 37 Resolving the Communication Errors 5 37 5 39 Reviewing the Alignment Self Test Card 5 40 Reviewing the Color Bars Self Test 5 41 Reviewing the Device Settings Self Test 5 42 Reviewing the Magnetic Self Test 5 44 Reviewing the Resin Self Test 5 45 6 1 6 1 Technical Specification Ethernet Option 6 2 Functional Specification Ethernet Option 6 3 6 4 Reviewing the Print Server 6 4 Reviewing the Web Page Server 6 4 Reviewing the Network Management Interface 6 4 Reviewing the Telnet Server 6 4 Network Management Interface 6 5 Telnet Command Line Interface 6 5 Initiating a Telnet Session 6 5 Reviewing the Telnet Command Table 6 6 Ethernet Web Pages Standard Procedures 6 12 Reviewing Web page security 6 12 6 13 6 14 6 15 Reviewing the Home Page Categories and Fields table 6 16 Configuring the Network Settings 6 17 Accessing the Network Settings page 6 17 Reviewing the Interface 6 18 Reviewing the Current Settings 6 18 Switching to the Automatic IP Address Mode 6 19 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 iv RESTRICTED USE ONLY Changing to the Static IP Address Mode Far
249. store net opts dhcp To disable automatic address assignment store net opts dhcp from Restore the network settings from either the default settings or the current settings store net from default current ifc mode Specify the Ethernet interface mode as automatic full or half duplex 10 or 100 mHz NOTE 100 mHz is not supported by the HDP5000 store ifc mode auto 1Ohalf 1Ofull 1 00half 1 OOfull from Set the Ethernet mode settings from the default or current settings store ifc from default current HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 11 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Telnet Command Table continued Telnet Command Command Purpose Command Format save Save all current settings as the stored settings in the permanent memory save load Take the settings from the stored memory and make them the current settings load lpstat Display information about the Printer status This includes the status and device response See the Printer web page description Ipstat cancel Cancel a specific print job from the print queue cancel 10 quit Stop the current Telnet session quit Ethernet Web Pages Standard Procedures Reviewing Web page security You can use the web pages from your Fargo Ethernet connected Printer to view se
250. t gt Print on the printer s LCD to ensure that the Printer itself is functioning properly See the next procedure b Print the Windows test page that is located in the General tab of the Driver c Use WordPad a Windows 2000 XP word processing program in the Accessories Program Group 1 Go to the File menu and select Page Setup 2 Click on the Printer button and select the HDP5000 Card Printer 3 Click OK and reset all four margins to zero Note The WordPad will automatically replace the values with its minimum margins 4 Open the program and type This is a Test then go to File on the menu bar and select Print 5 Determine whether there is adequate hard Drive space Note A large volume of temporary files on the computer can cause communications errors a Access the temporary files by following this process e Search for all folders called TEMP Once found clear out the contents of the folders e f using Windows 2000 XP 2003 run the System Utility Disk Defragmenter found in the Accessories folder of the Start Menu e Use adisk cleanup utility such as Disk Cleanup found in the System Tools folder of the Start menu or use a third party application HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 38 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Image Step Procedure 1 Open the Diagnostic Tool from the Driver Choose Run Tests to select a
251. t Motor turns ON to lower the Transfer Roller stopping when the Headlift Sensor is activated 22 The Film Drive and Stepper turn ON for a given number of clicks based on Film Encoder until the film is released 23 The Stepper turns ON to move the card into Flipper Module to flip the card to the opposite side After flipping the card is transported back to the Card Feed Position Sensor to repeat Steps 9 to 14 Upon completion of print all print cycles the card is transported to the Output Hopper based on steps from a known from Flipper Card Position Sensor All stop 24 The Heater is maintained at a set temperature by the RTD when the Printer is ON The cooling fan is ON when the Printhead is ON or hot HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Lamination Module Boot up Sequence Step Process 1 The Lam Headlift turns until the head up position is returned from Headlift Sensor 2 The Lamination Ribbon Motor activates Note The RFID determine the presence of a roll of lamination 3 The Card Sensor checks for the presence of a card and ejects it if found HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Lamination Module Sequence of Operations The LAM sequence of operations begins after printing has occurred with th
252. t button to save this setting 4 Login as a root User if you are so prompted Note Any change of setting will only be accepted after you have successfully logged in 5 Reboot the Printer to affect this change Tools Hi 3 Back x a COU Search Sie Favorites E z LJ 3 Address 42 http 10 1 210 240 tcpipConf html v gj co Links amp X Obtain an IP address automatically Use the following IP address IP Address 10 1 210 240 Stored Settings Subnet Mask 255 255 255 0 Default Gateway 10 1 210 4 DNS Server Address DNS Domain Suffix File Edit view Favorites Clear Changes _ Note Changes to fields with gray background only take effect after reboot Internet HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Fargo Electronics Inc Changing to the Static IP Address Mode Step Procedure 1 Select the Network link from any web page of the Printer 2 Select the Use the following IP address radio button which prepares the Printer to use network settings that the User has manually set These manual settings will then be used the next time the Printer is rebooted 3 Enter the network settings which are required for Ethernet communications from within the same subnet With only these entries the User will be unable to print from a subnet other than the subnet on which the Printer is connected These required settings are the foll
253. talled and configured these Printers are able to print in the same manner as a Printer directly connected to the PC via a USB interface HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 1 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specification Ethernet Option Here are the system requirements for Ethernet A Caution For safety purposes Ethernet is not intended for a direct connection outside of the building Function Requirement Network An IEEE 802 3 10 100 Base T Ethernet network is required Printer A Fargo Printer with the Ethernet option installed is required Printer Since TCP IP is used for the network communication the Printer Configuration must be configured with an IP address and a subnet mask before it can be seen on the network An additional network setting for the Default Gateway can also be configured which allows communication across the subnets Host Computer A PC running Windows 2000 Windows XP Windows 2003 connected to the network is required Host Printer Driver The host PC must have installed the correct Printer Driver with Ethernet support Note This Driver must be configured for printing to the IP address of the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 2 RESTRICTED USE ONLY Functional Specification Ethernet Option The Fargo Ethernet option includes these features Fargo El
254. tep Procedure 1 Type in www fargosupport com to bring up the web site as shown below Display A Card tab Diagnostics button amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 EI inches C mm Print Width 12 204 Print Length 3 452 Card Type Fargo UltraCard III v Orientation Portrait C Landscape Test Print About ToolBox HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 13 1 RESTRICTED USE ONLY Fargo Electronics Inc Performing the Firmware Updates continued Display B Fargo Workbench Printer Utility Printer Information tab Fargo Workbench Printer Utility File Actions Help Printer Information Card Samples ts Printer Serial Number A 120464 Installed Options Magnetic Encoder Run Tests Dual Sided Module Card Count eh 5164 Firmware Version 1 0 2 ea SecureMark Enabled No Lamination Module Printer Information Smart Card Encoder Mifare Encoder iClass Encoder Print Spooler x Print Viewer Prox Encoder SSSSGGLO Password Protection Technology Cards Print Security HDPS000 Card Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 13 2 RESTRICTED USE ONLY Fargo Electronics Inc Performing the Firmware Updates continued Step Proced
255. ter Transfer Dwell Time 2 0 seconds per inch Transfer Temperature 175 0 Celsius FE HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 58 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Encoding tab Use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed Note If no Encoder is detected the tab is active but all functions are grayed out Step Procedure 1 Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process Note The following describes these options and the Printer s magnetic encoding process amp HDP5000 Card Printer Printing Preferences peewee ptions Image Color Image Transfer Magnetic Encoding Lamination K Panel Resin Supplies Encoding Options Encoding Mode ISO Encoding v Coercivity High 2 750 Oe x Magnetic Track Options Track 1 Track 2 Track 3 Character Size LAC Generation 7 Bits a Even Parity Kr ASCII Offset Encoding Mode SPACE v Odd Parity T Bit Density 210 BPI Default HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 59 RESTRICTED USE ONLY Fargo Electronics Inc Using the Encoding Mode dropdown list Use the Encoding Mode option to specify which magnetic encoding standard to use Category Description Installation The HDP Card Printer can be installed with one of two typ
256. ter Encoder User Guide Rev 1 2 3 21 RESTRICTED USE ONLY Fargo Electronics Inc Connecting Power to HDP5000 Printer and Lamination Module continued Display C Connecting the plug from the power supply to the Printer as shown below Display D Connecting the plug from the power supply to the Lamination Module as shown below The Printer must be attached HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 22 RESTRICTED USE ONLY Fargo Electronics Inc Printer Driver Installation Procedures Installation Procedures Installing the HDP5000 Printer Driver Step Procedure 1 Close down all programs and insert the Software Installation CD into your computer s CD drive After a few seconds the CD s installer program will automatically open Follow the CD s on screen Procedures to complete installation Note If the CD does not automatically open use My Computer or Windows Explorer to view the contents of the CD Then double click on the Setup exe file listed on the CD See the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 23 RESTRICTED USE ONLY Fargo Electronics Inc Installing the HDP5000 Printer Driver continued Step Procedure 2 Click on the Next button to continue with the installation HDP 5000 Card Printer InstallAware Wizard x Welcome to HDP5000 Card Printer Setup e e
257. ter Error Message Table continued Printer Error Message Ribbon Break Jam A Ribbon break jam has The printer has determined that the been detected inside the installed ribbon has either jammed Printer or broken a Open the Printer Cover and remove the Print Ribbon If ribbon is jammed remove jam and tighten ribbon Clear any cards in the printer by using the Forward and or Back buttons located on the Printer s LCD display Tape the ends of the Ribbon together and wind any excess onto the Take up Spool of the Print Ribbon Re install the Print Ribbon close the Printer Cover and press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display Ribbon Sensor Error The Printer cannot find Recalibrate the Ribbon Sensor the next panel on the Print using the Calibrate Ribbon Tab Ribbon within the Toolbox To cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button on the Printer s LCD display HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 28 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Message Invalid Ribbon An incorrect Print Ribbon A non SecureMark Ribbon is has been installed in the install
258. ter tab See the next page a Remove the Card Film and Laminate Cartridges and close the covers b Remove the paper back from both sides of the Cleaning Card Note DO NOT remove the left liner if a Magnetic Encoding Module is installed in your printer Insert the Cleaning Card into the Card Hopper s Infeed Rollers Click on the Clean button below Guide the Cleaning Card into the Printer if necessary When the Cleaning routine is complete the Cleaning Card will exit the Printer g Reinstall the Card Film and Laminate Cartridges The Cleaning routine will begin after all current print jobs have completed Continued on the next page HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 10 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Clean Printer tab continued See the procedure on the previous page HDP5000 Card Printer Configuration hrak spain ate Calibrate Film Calibrate Ribbon Advanced Settings 1 Remove Card Film and Laminate cartridges 2 Remove the paper backing from both sides of the Cleaning Card 3 Insert the Cleaning Card into the Card Hopper s infeed rollers See the diagram below 4 Click on the Clean button below 5 Guide the Cleaning Card into the printer if necessary 6 When the Cleaning routine is compelete the Cleaning Card will exit the Printer 7 Reinstall the Card Film and Laminate cartridges Note The Cleaning routine will begin after all cu
259. the Cancel button located on the Printer s LCD display 5 22 RESTRICTED USE ONLY Fargo Electronics Inc Troubleshooting with the Printer Error Message Table continued Printer Error Message Card Jam A Card has become Open the Printer s Front Cover jammed in the Printer and remove the Print Ribbon and Film Cartridges Clear any cards in the printer by using the Forward and or Back Buttons located on the printer s LCD display Re insert the Ribbon and close the Printer s Front Cover Press the Resume button located on the Printer s LCD display to continue printing To Cancel the print press the Cancel Print button from the Driver s display dialog and the Cancel button located on the Printer s LCD display Card Jam Encoder A Card has become Open the Printer s Front Cover jammed in the Printer s and remove the Print Ribbon Encoding station Open the Printer s Flipping Module Cover Clear any cards in the Encoding Module by using the Forward and or Back buttons located on the Printer s LCD display Re insert the Print Ribbon and close the Printer s Front Cover Press the Resume button located on the Printer s LCD display to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog or the Cancel button located on the Printer s LCD display HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 5 23 RESTRICTED USE ONLY
260. the Printer Printer Open closed the Printer will display Printer Ready to indicate that the Printer Screens is ready for operation Note The Printer will stay in this mode until it receives a print job or it is turned OFF e If the Printer is opened the Cover is Open screen will appear Press either the Forward or Back buttons to move the Printer s card path Rollers in the indicated direction Note This is helpful when cleaning the Printer or if clearing jammed media e All rollers will move even if the Lam cover is not opened HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 18 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components LCD and Softkey Control Pad continued Component Description Print Status During operation the LCD will indicate the current Print Status by Screen showing you the area of the Printer that is active It does this by displaying the following messages e FEEDING Indicates that cards are being fed into the Printer e FLIPPING Indicates that the card is being transported to the Flipper Module e ENCODING Indicates the encode station is encoding a card appears only if you are using a Printer with an optional built in Encoding Module e PRINTING Indicates the Printer is printing onto the HDP film e RECIEVING DATA Indicates that the Printer is receiving data from the PC e TRANSFERRING Indicates the Printer is transferring an image to a blank
261. the slide to the left for or less magenta as an individual color Move the slide to the right or more magenta as an individual color balance Study the image on the right to determine correct color magenta balance effect Cyan Balance Default 0 Move the slide to the left for or less cyan as an individual color balance Move the slide to the right or more cyan as an individual color balance Study the image on the right to determine correct color cyan balance effect HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 47 RESTRICTED USE ONLY Fargo Electronics Inc Using the Advanced Image Color window continued See the previous page Advanced Image Color Image Quality Sharpness Balance Yellow Balance HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 48 RESTRICTED USE ONLY Fargo Electronics Inc Using the Advanced Image Color window Step Procedure 4 Click on the Default button to clear changes back to the default settings for this window only See below Advanced Image Color Image Quality Sharpness Balance Yellow Balance HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 49 RESTRICTED USE ONLY Fargo Electronics Inc Using the Default button on the Image Color tab Step Procedure 1 Click on the Default button to clear changes back to default setting for Image C
262. ther than print color b if color correcting the image for printing has already been done or c if using third party color matching software OR Select System Color Management to allow the Printer Driver to make color corrections similar to the Algebraic option but through a more complex color matching algorithm Note This option shifts colors more radically so the colors in the image will more closely match how they appear on screen amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Image Quality Color Matching System Color Management v None System Color Management Optimized for Graphics v HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 39 RESTRICTED USE ONLY Fargo Electronics Inc Using the Quality Color Matching dropdown continued Step Procedure 2 Control the overall darkness and lightness of the dye sub printed image by adjusting the Dye Sub Intensity slide by clicking and dragging the slide s box e Move the slide to the left to cause less heat to be used in the printing process thus generating a lighter print OR e Move the slide to the right to cause more heat to be used thus generating a darker print Note This slide only affects those images printed with dye sublimation Ribbon Panels YMC Dye Sub Intensity MMC postnna
263. tion Portrait C Landscape Copies Diagnostics i ToolBox Test Print About HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 19 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Test Print button When selected a test PRN file will be sent to the Printer See below This file will print a Full Color plus Resin print on the front side of the card and a Resin or black only image on the backside This image is the same as what is supplied in the Printer s Supply Pack e For YMCK the PRN file is full color and resin on front only e For YMCKK the PRN file is full color front with resin on front and then the back is resin e For YMC the PRN file is full color and front only e For YMCKH the PRN file is full color with resin and front only amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin Supplies Card Device Options Image Color Image Transfer Card Size CR 80 Yi inches C mm Print Width 2 204 gt Print Length 3 452 Card Type Fargo UltraCard III v Orientation Portrait C Landscape Copies 1 aad Diagnostics Test Print About ToolBox HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 20 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the Driver s version numb
264. ts PolyGuard available in a CR 80 patch size Power Supply e 80W for HDP5000 e 160W two 80W bricks for the HDP5000 LC Note This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc 3 75 to 5A Print Area Over the edge on CR 80 cards Printing Method HDP Dye Sublimation Resin Thermal Transfer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 12 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Term Description Print Ribbon HDP5000 and HDP5000 LC prints or images Options e Full color YMC 750 prints e Full color with resin black YMCK 500 prints e Full color with two resin black Panels YMCKK 500 prints e Full color YMC with resin black and heat seal panel for difficult to print surfaces YMCKH 500 prints Indicates the Ribbon type and the number of Ribbon panels printed where Y Yellow M Magenta C Cyan K Resin Black and H Heat Seal Print Speed HDP5000 and HDP5000 LC see note below pale Mode e 38 seconds per card 95 cards per hour YMC with transfer e 46 seconds per card 78 cards per hour YMCK with transfer e 70 seconds per card 51 cards per hour YMCKK with transfer e 50 seconds per card 72 cards per hour YMCK with transfer and dual sided simultaneous lamination e 75 seconds per card 48 cards per hour YMCKK with transfer and dual sided s
265. unt of card warpage please refer to the following to adjust the Card Flattener Step Procedure 1 Open the Front Cover of the Card Lamination Module 2 The Card Flattener Adjustment Knob is the black knob on the left side of the Laminator Follow this instruction e If laminated cards are bowing downward turn the Card Flattener Adjustment Knob counter clockwise Note This creates more contact between the Flattener Roller and the card in order to increase the reverse bending pressure e For best results depress the knob and turn it 15 degrees then print and laminate a test card Repeat this process as necessary 3 If the card is bowing upward the reverse bending pressure may be too great Follow this instruction e In this case rotate the adjustment knob clockwise Note Some card types have very low heat resistance and may not be acceptable for laminating HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 7 10 RESTRICTED USE ONLY Fargo Electronics Inc Section 8 Printer Adjustments The purpose of this section is to provide the User with specific information on Printer adjustment procedures Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol
266. ure 2 This will launch the Fargo Support page e Click on the Firmware selection box e Using the drop down menu select the Printer e Click on the Go button as shown below FARGO Tech Support Microsoft Internet Explorer SEE File Edit View Favorites Tools Help ae Q Back x a A Search 5 Favorites amp B te z Address amp http www Fargosupport com v Go i Links Gyr A FARGO panao wes si Tech Support Drivers Firmware amp User s Guides Troubleshooting Software Archive Register Warrantie Tech Support Home This Web site is designed to support you and your FARGO Card Printer Download printer drivers printer firmware user s guides and troubleshooting information Or find an Authorized Service Provider in your area If you don t find what you need please contact us and we ll get back to you right away Tech Support Search What do you need orivers Cluser s Guides o Diagnostic Tools Oa For what product Internet HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 13 3 RESTRICTED USE ONLY Fargo Electronics Inc Performing the Firmware Updates continued Step Procedure 4 Click on the Printer name under Printer Firmware to begin the download 5 Click on the Save button to save the file 6 Click on the Save button to save the file to the computer s Desktop 7 Click on th
267. urn to the factory default settings for the selected Card Type by clicking on the Default button If using cards that differ from the Card Type Glossy PVC or Matte PVC options select one of the Card Type Custom options 4 Adjust the dwell time and temperature settings to ensure proper image transfer Determine the appropriate settings for the card stock by setting the Transfer Dwell Time and Transfer Temperature to the default settings Print a card e Ifthe HDP Film is not transferring properly adjust these settings accordingly OR e If the Film is transferring properly perform a final durability test called the Tape Test For instructions on how to do a tape test see Conducting the Tape adhesion Test procedure Transter Dwell Time 20 seconds per inch E Transter Temperature 175 0 Celsius n ___ HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 8 57 RESTRICTED USE ONLY Fargo Electronics Inc Using the Default button Step Procedure 1 Use the Default button to reset the Transfer Dwell Time and Transfer Temperature to defaults for current Card Type choice See below amp HDP5000 Card Printer Printing Preferences Magnetic Encoding Lamination K Panel Resin S upplies Card Device Options Image Color Image Transfer Image Position Vertical a ies H Horizontal fo y 4 Direction Card Travels through Prin
268. ve the power cord prior to performing repair procedures unless otherwise specified Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left e To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol e To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies e To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage e To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified e To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 3 1 RESTRICTED USE ONLY Fargo Electronics Inc Introduction The following guide will walk you through the installation of the Fargo HDP5000 Driver Time Requirement This software installation process will require approximately 2 to 6 minut
269. ver is closed 3 Click on the Calibrate button The Printer s LCD will display CALIBRATE PASSED Click on the OK button on the LCD display to complete the procedure Please note that the laminator will only complete the calibration sequence when it has reached operating temperature see the user guide for further details HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 9 7 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Calibrate Film tab The two buttons for the Calibrate Film tab are described below e Calibrate button Sends calibrate film command to Printer Follow the instruction on the page for setting up the Printer e Help button Launches help specific to this tab Step Procedure Select the Calibrate Film tab Ensure that the Film Cartridge is installed Ensure the Printers Cover is closed Click on the Calibrate button Note The Printers LCD will display CALIBRATE PASSED Click on the OK button on the LCD display to complete the procedure HDP 5000 Card Printer Calibrate Ribbon Clean Printer Configuration Calibrate Laminator Calibrate Film Film Sensor Calibration 1 Ensure that the film cartridge is installed 2 Ensure the Printer s cover is closed 3 Click on the Calibrate button The Printer s LCD will display CALIBRATE PASSED Click on the OK button on the LCD display to complete the procedure HDP5000 High Definition Card Printer Encoder User Guide Rev
270. veral attributes about the Printer Users must have administrative rights and they must enter the correct password to alter settings of the Printer See the Reviewing the Web Page Server section HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 12 RESTRICTED USE ONLY Logging In Fargo Electronics Inc When a User attempts to change any setting they are asked for a User name and password Note The Guest Users can only view settings Step Procedure 1 Enter the correct User name e The default administrative User name is root e The default non administrative User name is guest e Non administrative Users can only view settings Enter the correct password e The default password is an empty string If the password has not been changed leave the field blank e See Password page procedure for changing passwords Press Enter or click on the OK button If the name and password is not accepted another login prompt will appear on screen Note Repeat this procedure with the correct User name and password Connect to 10 1 210 240 Administrator User name Password Remember my password HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 13 RESTRICTED USE ONLY Fargo Electronics Inc Accessing the Home page Step Procedure 1 Open a window for your network browser application on your local PC 2 Find t
271. verlaminate Term Definition Pinch Roller A free spinning non driven Roller that presses the card against the drive Roller on the opposite side to ensure an adequate normal force for proper traction Pixel Short for picture element The smallest element of a graphic Platen The hard rubber Roller that drives the media through the Printer providing support to the backside of the media during printing or laminating PET Abbreviation for polyester terephthalate often called polyester Sheets of PET are laminated with sheets of PVC to produce thermal acceptance composite cards Port A communication interface serial or parallel used for the transference of data Includes USB and Ethernet PolyGuard A 1 mil or 6 mil thick polyester material that enhances card security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Portrait A document layout that is viewed with the document s long axis in a vertical orientation Potentiometer An electronic resistor with a variable resistance value that can be mechanically set Print Driver A software utility that serves as an interface between the Printer and the Windows GDI Graphical Device Interface making the Printer s functions available through the software application It also provides the format information for the rasterizing of the print file including any necessary escape or functi
272. which Print Ribbons are which a letter code has been developed to indicate the type of Ribbon Panels found on each Ribbon This letter code is as follows Ea Dye Sublimation Yellow Panel m Dye Sublimation Magenta Panel EJ Dye Sublimation Cyan Panel Resin Black Panel Heat Seal Panel HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 2 20 RESTRICTED USE ONLY Printer Components Blank Cards Fargo Electronics Inc A Caution Never run cards with a contaminated dull or uneven surface through the Printer Printing onto such cards will ultimately lead to poor print quality Always store the card stock in its original packaging or in a clean dust free container Do not print onto cards that have been dropped or soiled Type Description Card Size These Card Printers accept standard CR80 sized cards 3 375L x 2 125W 85 6mmL x 54mmW with a thickness of 30 mil to 50 mil 030 762mm Card The Printer will print onto any card with a clean level and polished PVC Design surface Important Composite PVC is recommended over straight PVC for the best results and for ISO card specification compliance Single side straight PVC does not conform to ISO compliance at this time The Printer will print onto any card with a clean level and polished PVC surface Card Suitable cards must have a polished PVC surface free of fingerprints dust Surface or any other types of embedded contaminants
273. wing the HDP5000 LED Table LED Flash Rate Indicates Green LED On The Network link is present Left Off The Network link is not present Amber LED Off There is NO network traffic to this IP address Right Blinking There is Network traffic to this IP address HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 47 RESTRICTED USE ONLY Fargo Electronics Inc Upgrading the Main Firmware with the Fargo Workbench Printer Utility The Main Printer Firmware upgrades are done with the same procedure as the USB connected Printer e The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded e Alternatively a HDP5000 User can upgrade the HDP5000 Main Printer Firmware by using the HDP5000 Upgrade web page Step Procedure 1 Run the Fargo Workbench Printer Utility by selecting from the start menu the following Start gt Programs gt Fargo gt Fargo Workbench Printer Utility gt Fargo Workbench 2 Select the Fargo Printer to upgrade from the Actions Menu as shown below EE Fargo Workbench Printer Utility File iver Help Select Printer P al 5 Printer Select Upgrade Firmware Select a Printer Card Searles er Printer Copy 1 M30 Card Printer A 3 HDP600 CR100 Card Printer re HDP600 Card Printer Run Tests DTC550 Card Printer DTC400 Card Printer Printer Information oO Print Spooler Cancel S
274. ying the Printer IP address Verifying that your PC can access the Printer using the ping command Printing a test page Reviewing Frequently asked Questions Glossary of Terms Section 7 Card Lamination Module 6 52 6 52 6 53 6 54 6 54 6 55 6 55 6 56 6 57 6 58 6 65 7 1 Safety Messages review carefully 7 2 Reviewing the Card Lamination Module 7 3 Installing the Card Lamination Module 7 4 Introduction 7 4 Inspecting the Card Lamination Module Unpacking the Card Lamination Module 7 5 7 5 Choosing a proper Location Preventing Moisture Condensation Installing the Lamination Module Accessory 7 6 Adjusting the Lamination Placement on the Card 7 8 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 RESTRICTED USE ONLY Adjusting the Card Flattener Fargo Electronics Inc 7 10 Section 8 Printer Adjustments 8 1 Safety Messages review carefully 8 1 Printing on Alternate Card Stocks 8 2 8 2 Selecting the Right Cards and optimizing the HDP Print Process Selecting the Appropriate HDP Printer Driver settings Conducting the Tape Adhesion Test 8 5 Printer Driver Options 8 8 Installing Printer Driver Updates 8 8 Setting Up the Printer Driver Setting up Windows 2000 XP 2003 Using the OK Cancel and Help buttons Using the Card tab Selecting the Card Size
275. z System Log Q Log Name log Print Job Started Log Type Printer Error O None Email e g Log Destination userid domain com j OUDP Syslog e g 192 168 0 1 or domain name OTCP Connection Port 4010 Clear Changes HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 30 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Log Destination Specify one destination for the log Step Procedure No event logging 1 Select the System Log link 2 Select the link for the log name you want to view or configure the default choices are log1 or log2 3 Select the None radio button when no log is required Note This is the default 4 Select Submit 5 Login as a root User if you are so prompted Any change of setting will only be accepted after you have successfully logged in File Edit Back View Favorites Tools Help ae x a A P Search P Favorites EA As El X 33 Address http 10 244 69 139 logpathConf html 0 x Eco kinks 7 e Home Network Print Path Status System Log Administration Help ogl Plos2 System Log Q Log Name log1 Print Job Started Printer Error Log Type Email e g Log Destination userid domain com OUDP Syslog e g 192 168 0 1 or domain name OTCP Connection Port 4010 HDP5000 High Definition Card Printer Encoder User Guide Rev 1 2 6 31 RESTRICTED USE

JVC BD-X201MS DVD Recorder User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents