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IBM 310D Personal Computer User Manual

1. Error Message FRU Action in Sequence Code System 16XX RTC Backup Backup battery battery error 1XXX CPU or System 1 Reload BIOS default board error setting 2 CPU 3 System board 2XXX Memory error 1 Reseat CPU 2 DIMM 3 System board 3XXX Keyboard error 1 Reseat Keyboard 2 Keyboard 3 System board 4XXX Video error System board 5XXX Parallel Port System board error 6XXX Serial port or System board system board error 7XXX Diskette drive 1 Diskette drive error 2 System board 8XXX Hard disk error 1 Load BIOS Default Setting 2 Hard disk connector board 3 Hard disk 9XXX CD ROM error 1 Reseat CD ROM cable 2 CD ROM drive 3 System board 28 Mobile Systems ThinkPad 310 D E ED HMM Error Message FRU Action in Sequence Code 10XXX CPU or System 1 CPU board error 2 System board 11XXX Pointing device 1 TrackPoint board FPC error cable 2 TrackPoint board 3 Keyboard 4 System board POMCI PCMCIA error 1 Replace PC Card X 2 PCMCIA slots XXXX assembly 3 System board Running Fan Diagnostics Program The system is equipped with sensors to protect against System overheating By setting video controller and processor thermal thresholds the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters Systems experiencing frequent auto sensor shutdown may need to reset the thermal sen
2. No Description FRU No Q ty 33 See Miscellaneous Miscellaneous pack 2 34 Battery connector board with 1198588 1 cable 35 Thermal plate 1198567 1 36 TrackPoint board with Mylar 11J8587 1 37 TrackPoint board FPC cable 12J0497 1 38 See Miscellaneous Miscellaneous pack 3 74 IBM Mobile Systems ThinkPad 310 D E ED HMM 310 310D LCD Unit Parts Listing No Description FRU No Q ty 1 11 3 DSTN TFT LCD 1108576 1 bezel with logo 2 11 3 DSTN LCD 11J8593 1 11 3 TFT LCD 1198594 1 LCD hinge R 11J8652 1 LCD inverter 1128589 1 DSTN TFT 5 11 3 DSTN LCD FPC 1198577 1 cable with LCD cable diaper 11 3 TFT LCD FPC 1108578 1 cable with LCD cable diaper 6 See Miscellaneous Mylar pack ThinkPad 310 310D 310E 310ED 2600 75 No Description FRU No Q ty 7 11 3 DSTN LCD cover 1198573 1 with logo and LCD diaper and left hinge 11 3 TFT LCD cover 1198574 1 with logo and LCD diaper and left hinge 8 See Miscellaneous Miscellaneous pack 2 9 LCD hinge L 12J0527 1 76 IBM Mobile Systems ThinkPad 310 D E ED HMM 310E System Unit Parts Listing ThinkPad 310 310D 310E 310ED 2600 77 310ED System Unit Parts Listing 26 20 21 78 Mobile Systems ThinkPad 310 D E ED HMM 310E 310ED System U
3. System Board gt S Keyboard gt Video gt Parallel Port Serial Port Floppy Drive gt Hard Disk gt CD ROI SPACE mark unmark the item sc exit Pointi F1 help Cache F2 test marked items Audio ENTER open subitem s menu Test Times x Press for to move the highlight bar from one item to another Press Space to enable or disable the item The mark indicates that there are available suboptions Press Enter to view the available suboptions of each selected item Press Esc to close the submenu The right corner screen information gives you the available function keys and the specified test number ThinkPad 310 310D 310E 310ED 2600 27 Space Enables disables the item Esc Exits the program F1 Help F2 Tests the selected item s Enter Opens the available suboptions Test Indicates the number of tests to perform Times Note The F1 and F2 keys function only after you finish configuring the Test option PC Test Card LED The green LED on the PC test card turns on when the PCMCIA test is running If the LED does not turn on check that the card is installed correctly by reseating the card If it still does not turn on after it is reseated try using another slot for the test If the LED still does not turn on and the test fails replace the FRU shown by the diagnostic error code PQA Diagnostic Program Error Codes and Messages
4. r Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium Do not disassemble it recharge it throw it into fire or water or short circuit it Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery Certaines batteries de secours contiennent du nickel et du cadmium Ne les d montez pas ne les rechargez pas ne les exposez ni au feu ni l eau Ne les mettez pas en court circuit Pour les mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la pile de sauvegarde ou celle de l horloge temps r el veillez n utiliser que les mod les cit s dans la liste de pi ces d tach es ad quate Une batterie ou une pile inappropri e risque de prendre feu ou d exploser Die Bereitschaftsbatterie die sich unter dem Diskettenlaufwerk befindet kann geringe Mengen Nickel und Cadmium enthalten Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden Sie darf nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Bereitschafts oder Systembatterie nur Batterien des Typs verwenden der in der Ersa
5. 4 Mobile Systems ThinkPad 310 D E ED HMM 2 Boot from the diagnostics diskette and start the PQA program refer to Running PQA Diagnostics Program on page 25 3 Select the Memory item to run the memory test If no error appears install a new DIMM if an error appears replace the system board System Programs in Flash Memory System setup programs are stored in flash memory Flash Memory Update A flash memory update is required for the following conditions e versions of system programs e New features or options are added To update the flash memory do the following 1 Get the appropriate diskette containing the update 2 Insert the System Program Service Diskette into drive A and power on the computer 3 Select Update system programs from the menu System Board Checkout The processing functions are performed by the system board Processor problems can also be caused by the System board 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program on page 25 2 Run the System Board test to verify the symptom This test verifies both the system board and the CPU If the tests detect a system board problem replace the System board Note Do not touch the keyboard or pointing device when the system board test is running This may cause an unexpected error Keyboard and External Input Device Checkout Note If an external
6. AP JS 8 of On Password Disable Enable s m ae CPU Settings CPU Type Voltage Speed Intel PBACSLM 133 CPU 3 1V 133MHZ Intel P55C 133 CPU MMX 2 45V 133MHZ Intel P55C 150 CPU MMX 2 45V 150MHZ Intel P55C 166 CPU MMX 2 45V 166MHZ CPU Voltage S1 Settings CPU Voltage 2 35V 2 45V 2 9V 3 1V Switch 1 OH Off Off Off Switch 2 Off On Off Off Switch 3 On Off Off Off Switch 4 Off Off Off On 68 IBM Mobile Systems ThinkPad 310 D E ED HMM CPU Speed SW3 Settings CPU Speed 133MHz 150MHz 166MHz Switch 1 On Off On Switch 2 Off On Off Switch 3 Off On On Switch 4 On On On Keyboard Language SW2 Switch 1 and 2 Settings Keyboard Language European U S Japanese Switch 1 On Off Off Switch 2 Off Off On Password SW2 Switch 3 Settings Password ON OFF Switch 3 Bypass Check Reserved switch SW2 Switch 4 Reserved ON OFF Switch 4 ThinkPad 310 310D 310E 310ED 2600 69 310 System Unit Parts Listing 26 20 21 70 Mobile Systems ThinkPad 310 D E ED HMM 310D System Unit Parts Listing ThinkPad 310 310D 310E 310ED 2600 71 310 310D System Unit FRU List No Descript
7. Q ty Mylar pack 11 3 DSTN LCD diaper 11 3 TFT LCD diaper 12 1 DSTN LCD diaper 12 1 TFT LCD diaper Hard disk drive module Mylar outside Fan tape Fan tape on bottom of fan square Fan sponge on both sides of fan rectangle Sponge pad above the CD ROM below the thermal plate Sponge pad above the CD ROM below the thermal plate for 2600 Bxx Dxx CPU thermal sense pad on the bottom of CPU 05K4881 20 92 Mobile Systems ThinkPad 310 D E ED HMM Item Description FRU No Q ty Screw M2 x 3L Pan head 11J8580 5 silver M2 x 4L Flat head 5 black M2 x 4L Pan head 5 silver M2 x 4L Pan head 5 black w nylock M2 x 6L Flat head 5 black M2 x 6L Pan head 5 silver M2 x 14L Pan head 5 silver M2 5 x 6L Pan head 10 black w nylock M2 5 x 8L Pan head 5 silver w nylock M2 5 x 18L Pan head 5 silver M3 x 6L Bind head 5 silver Screw bracket 10 ThinkPad 310 310D 310E 310ED 2600 93 Others Description FRU No Q ty AC adapter 45W 2 PIN with 12J0538 1 information label AC adapter 45W 3 PIN with 12J0539 1 information label Power cord Japan 2 PIN 13H5273 1 Power cord Argentina Australia 76H3514 Papua New Guinea New Zealand Paraguay Uruguay
8. Go to Power System Checkout on page 8 AC Adapter Charger board System board RON 1 Go to Power System Checkout on page 8 2 Press the power shutdown switch for more than 3 seconds 3 Charger board 4 System board Battery cannot be charged 1 Go to Power System Checkout on page 8 2 Battery Charger board 4 System board e PC Card PCMCIA Related Symptoms Symptom Error FRU Action in Sequence System cannot detect the PC Card PCMCIA 1 PC Card PCMCIA slots assembly 2 System board PCMCIA slot pin is damaged PC Card PCMCIA slots assembly Memory Related Symptoms Symptom Error FRU Action in Sequence Memory count size appears different from actual size 1 Go to Memory Checkout on page 4 2 Enter BIOS Utility to execute Load Setup Default Settings then reboot system 3 DIMM 4 System board 20 Mobile Systems ThinkPad 310 D E ED HMM Speaker Related Symptoms Symptom Error FRU Action in Sequence Speakers have noise or no Sound comes from system 1 2 3 Chassis speaker on chassis Audio connector board System board Power Manag ement Related Symptoms Symptom Error FRU Action in Sequence The system will not enter hibernation Als 2 Qo OL Ogre Go to Hibernation Mode on page 13 and see the note Ensure the System Hibernation Timer in the
9. La batterie contient du nickel Ne la d montez pas ne l exposez ni au feu ni l eau Ne la mettez pas en court circuit Pour la mettre au rebut conformez vous la r glementation en vigueur Lorsque vous remplacez la batterie veillez n utiliser que les mod les cit s dans la liste de pi ces d tach es ad quate En effet une batterie inappropri e risque de prendre feu ou d exploser Akkus enthalten geringe Mengen von Nickel Sie d rfen nicht zerlegt wiederaufgeladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren La batteria contiene piccole quantit di nichel Non smontarla gettarla nel fuoco o nell acqua n cortocircuitarla Smaltirla secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali Quando si sostituisce la batteria utilizzare soltanto i tipi inseriti nell appropriato Catalogo parti L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stessa Las bater as contienen peque as cantidades de n quel No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuen
10. 056 IDE Drive 0 Auto Detection Failed Bom Ensure the hard disk 0 is set to Auto in the Basic System Settings of BIOS Utility Hard disk connector board Hard disk drive System board 070 Real Time Clock Error Reset Time in the Basic System Settings of BIOS Utility Backup battery RTC battery System board 071 CMOS Battery Bad Enter BIOS Utility to execute Load Setup Default Settings Backup battery RTC battery System board 16 Mobile Systems ThinkPad 310 D E ED HMM Error Code Message FRU Action in Sequence 072 CMOS Checksum Error Enter BIOS Utility to execute Load Setup Default Settings then reboot System Backup battery RTC battery System board 081 System Resource Conflict Enter BIOS Utility to execute Load Setup Default Settings then reboot System Remove the non factory installed adapter card and reboot System 082 IRQ Setting Error Enter BIOS Utility to execute Load Setup Default Settings then reboot system Remove the non factory installed adapter card and reboot system 246 Equipment Configuration Error Ensure the equipment diskette drive hard disk drive keyboard external mouse etc are connected properly and are set correctly in BIOS Utility Hard disk connector board Hard disk drive System board Pwo System Operation Runti me 103 Press lt Esc gt to tu
11. Hard disk diskette CD ROM drive connector Fan go to Running Fan Diagnostics Program on page 29 System board Go to Audio Board Checkout on page 6 Audio connector board Chassis speaker on chassis System board Peripheral Device Related Symptoms Symptom Error FRU Action in Sequence External display does not work correctly 1 2 Use BOTH display mode press Fn F3 System board Printer problems Pines e Run printer self test Printer driver Printer cable Ensure the On Board Communication Ports in the System Security of BIOS Utility is correct System Board Serial or parallel port device problems EONS Device driver Device cable Device Ensure the On Board Communication Ports in the System Security of BIOS Utility is correct System board Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should only be considered when a recurring problem exists When analyzing the intermittent problem do the following 1 Run the diagnostic test for system board at least 10 times 2 f no error is detected do not replace any FRUs 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors 22 IBM Mobile Systems Think
12. is unlocked then plug the cable into the connector With a plastic tool press the two clasps on both sides of the connector to secure the cable in place 34 IBM Mobile Systems ThinkPad 310 D E ED HMM UO Door Press the rear connector door latch to open the door Remove the center latch then remove the rear connector door by flexing it Reverse the steps above to install a battery pack ThinkPad 310 310D 310E 310ED 2600 35 Hard Disk Drive and Hard Disk Drive Door Turn the computer upside down Step Size Head and Memo Quantity Color M2 x 6L 1 Flat head black Note Make sure you use the correct screw when replacing Reverse the steps above to install a hard disk drive 36 Mobile Systems ThinkPad 310 D E ED HMM Warning Do not drop or apply any shock to the hard disk drive The hard disk drive is sensitive to physical shock Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive have the user make a backup copy of all the information on the hard disk Never remove the hard disk drive while the system is operating or is in hibernation mode ThinkPad 310 310D 310E 310ED 2600 37 DIMM and DIMM Door Turn the computer upside down Step Size Head and Memo Quantity Color M2 x 5L 1 Bind head black Note The screw does not separate from the DIMM cover Not
13. 310ED 2600 9 Checking Operational Charging To check operational charging use a discharged battery pack or a battery pack that has less than 5096 of the total power remaining when installed in the computer Perform operational charging 1 Ifthe battery status indicator does not turn on remove the battery pack and allow it to return to room temperature 2 Reinstall the battery pack If the charge indicator still does not turn on replace the battery pack Checking the Battery Pack Do the following 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 See the following figure Terminal Voltage V dc Signal 1 0 to 13 ID Thermal Data Reserved Ground Note Signal lines not used in these steps used for communication between the system and the battery 3 If the voltage is less than 11 0 V dc the battery pack has been discharged Recharge the battery pack If the voltage is still less than 11 0 V dc after recharging replace the battery Note If the voltage of the battery pack is 0 V dc it is not defective 10 Mobile Systems ThinkPad 310 D E ED HMM BIOS Utility Your computer has a BIOS Utility that allows you to configure the computer and its hardware settings Note The computer is also bundled with a Windows 95 based computer management utility similar in function to th
14. CD ROM no user adjustments or serviceable parts are inside Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure Figure A Figure B ThinkPad 310 310D 310E 310ED 2600 45 CAUTION Do not push on the top surface of the CD ROM drive Note For 310E ED machine type 2600 Bxx Dxx model you need to perform an extra step as shown in the illustration above This step removes the CD ROM drive cable before you pull out the CD ROM drive 46 BM Mobile Systems ThinkPad 310 D E ED HMM LCD Removal and Replacement Hinge Covers 5 LCD Display Module x 8 o 9 P les gt z zo 8 35 z E in c9 oo co c2 rOo ncr nruo JE WN ES Zla x Si x i 4 Now oca gt E iN Note Make sure you use the correct screw when replacing 47 ThinkPad 310 310D 310E 310ED 2600 LCD Bezel Note When removing the LCD take note of the following 1 Be careful not to scratch the LCD cover when removing the screw covers 2 The LCD cover has several latches Release these latches then remove the LCD cover Be careful not to break the latches Step Size Head and Memo Quantity Color H M2 5 x 6L 3 Pan head w nylock black paste Note Make sure you use the correct screw when replacing 48 Mobile Systems Th
15. E ED HMM Introduction r Important Diskette fixes are customer installable The diskette fixes are located on the PC Company Bulletin Board Service BBS The direct phone line for modem connection is 919 557 0001 or tieline 255 0001 Advise customers to contact the PC Company HelpCenter at 800 772 2227 if they need assistance in obtaining or installing any diskette fixes Customers in Canada should call IBM HelpPC at 800 565 3344 for assistance or down load information The Canadian BBS phone numbers are Montreal 514 938 3022 Toronto 905 316 4255 Vancouver 604 664 6464 Winnipeg 204 934 2735 FRU Replacement Strategy Ensure that all diskette fixes are installed prior to replacing any FRUs And use the following strategy to prevent unnecessary FRU replacement and service expense e f you are instructed to replace a FRU and that does not correct the problem reinstall the original FRU before you continue e Some computers have both a processor board and a System board If you are instructed to replace either the processor board or the system board and the first board that you replaced does not correct the problem reinstall the original board then replace the other processor or system board e f an adapter or device consists of more than one FRU an error code may be caused by any of the FRUs Before replacing the adapter or device remove the FRUs one by one to see if the symptoms change Repl
16. Power cord Bahamas 76H3516 1 Barbados Bermuda Bolivia Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Korea South Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies U S A Venezuela Power cord Austria Belgium 76H3518 1 Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey former Yugoslavia Power cord Denmark 76H3520 1 Power cord Bangladesh 76H3522 1 Pakistan South Africa Sri Lanka Power cord Thailand 76H4866 1 Power cord Abu Dhabi Albania 76H3524 Antigua Bahrain Brunei Dubai Fiji Hong Kong India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China Qatar Singapore United Kingdom Power cord Switzerland 76H3528 1 Power cord Israel 76H3532 1 Power cord Chile Italy 76H3530 1 External FDD cable 11J8629 1 External FDD module 05K8827 1 310E 310ED External FDD module 310 310D 11J8628 1 94 IBM Mobile Systems ThinkPad 310 D E ED HMM Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an I
17. Press tor to move from one parameter to another Press lt to change parameter settings You have to change some settings when you add a component to the computer Most of the parameters are self explanatory To exit a main menu item press Esc e When you press Esc to exit the BIOS Utility from the main menu screen the following prompt appears Do you want to save CMOS data Yes No Select Yes to save the changes you made to the configuration values or No to abandon the changes and retain the current values Power Management Features Two power management modes are provided by the computer to reduce power consumption and prolong battery power Standby Mode When in standby mode the following occurs The LCD backlight turns off The hard disk motor stops Events that cause the computer to enter standby mode e Standby requested by the Fn key Fn F7 e The LCD is closed The specified time standby timer in the BIOS Utility has elapsed from the last operation with the keyboard mouse hard disk drive parallel connector or diskette drive The battery condition is low and hibernation is not enabled when Sleep Manager is not installed and the 12 Mobile Systems ThinkPad 310 D E ED HMM hibernation file is not present or invalid The battery power indicator blinks amber Events that cause the computer to exit standby mode e The LCD is opened ring indicato
18. Safety Inspection Guide xviii Handling Electrostatic Discharge Sensitive Devices Grounding Requirements XX Laser Compliance Statement xxi ThinkPad 310 3100 310E 310ED 2600 1 Read This First 1 Note for Warranty 2 Checkout Guide 3 BIOS Utilily EE 11 Power Management Features 12 Symptom to FRU Index 14 Related Service Procedures 24 Utility Program Diskette 29 Product Overview 32 FRU Removals and Replacements 33 Locations 2 65 310 System Unit Parts Listing 70 3100 System Unit Parts Listing 71 310 310D System Unit FRU List 72 310 310D LCD Unit Parts Listing 75 310E System Unit Parts Listing 77 310ED System Unit Parts Listing 78 310E 310ED System Unit FRU List 79 310E 310ED LCD Unit Parts Listing 82 310E 310ED LCD Module FRU list 83 310E 2600 Axx Cxx Exx Fxx System Unit Parts 6 KREE 84 310ED 2600 Bxx Dxx System Unit Parts Listing 85 310E 310ED 2600 Axx Bxx Oxx Dxx Exx Fxx System UnitsF RU List gt EG Y uw 86 310E 310ED LCD Unit Parts Listing 89 310 310E 310D 310ED Miscellaneous and Other Parts 91 Copyright IBM Corp 1998 vi Mobile Systems ThinkPad 310 D
19. Translations on page ix and Safety Information on page xvi Related Publications The following mobile product publications are available through IBM or your IBM Authorized Dealer Publication Part Form Number Mobile Systems HMM Volume 1 Laptop Notebook Portable and ThinkPad Computers Models L40 CL57 N45 N51 P70 P75 ThinkPad 300 350 500 510 710T Expansion Unit Dock Dock Il 30H2356 S82G 1501 01 Mobile Systems HMM Volume 2 ThinkPad Computers Model 340 355 360 370 700 701 720 750 755 30H2357 S82G 1502 03 Mobile Systems HMM Volume 3 ThinkPad Computers Model 365 380 385 560 760 SelectaDock 84H8099 S82G 1503 05 Mobile Systems HMM Volume 4 ThinkPad Computers Model 365 380 385 560 760 765 770 SelectaDock 05L1271 S05L 1270 01 Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer Diskette Part Form Number ThinkPad 310 Diagnostics 05L1936 S05L 1936 Diskette ThinkPad 310 Maintenance 0511770 5051 1770 Diskette iv IBM Mobile Systems ThinkPad 310 D E ED HMM Contents Introduction vii How to Use Error Messages viii How to Read POST Error Messages viii Safety Notices Multi lingual Translations ix Safety Information xvi General Safety xvi Electrical Safety xvii
20. countries and the information is subject to change without notice Consult your local IBM representative for information on the products services and features available in your area Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative Copyright International Business Machines Corporation 1998 All rights reserved Note to U S Government users Documentation related to Restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp ii IBM Mobile Systems ThinkPad 310 D E ED HMM About This Manual This manual contains service and reference information for IBM ThinkPad 310 310D 310E or 310ED 2600 products Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively The manual is divided into sections as follows The Introduction section provides general information guidelines and safety information required to service computers The product specific section includes service reference and product specific parts information Important This manual is intended for trained servicers who are familiar with ThinkPad products Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing an IBM mobile product be sure to review the safety information under Safety Notices Multi lingual
21. des commandes ainsi que les proc dures d crites Werden Steuer und Einstellelemente anders als hier festgesetzt verwendet kann gef hrliche Laserstrahlung auftreten Az itt el rt elj r sokt l be ll t sokt l s vez rl sekt l elt rni a l zersug rz s vesz lye miatt kock zatos L utilizzo di controlli regolazioni o l esecuzione di procedure diverse da quelle specificate possono provocare l esposizione a Pou itie kontr l prav alebo in ch vykonan od in ch v robcov ako je v tomto pecifikovan mohlo by ma za n sledok nebezpe enstvo vystavenia sa vy iarovaniu Introduction xxi El uso de controles o ajustes o la ejecuci n de procedimientos distintos de los aqu especificados puede provocar la exposici n a radiaciones peligrosas Opening the CD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD ROM drive Do not open Some CD ROM drives contain an embedded Class 3A or Class 3B laser diode Note the following DANGER Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Radia o por raio lase
22. en plastique prot geant la partie inf rieure de la carte d alimentation Aus Sicherheitsgr nden die Kunststoffabdeckung die den unteren Teil der Spannungswandlerplatine umgibt nicht entfernen Per evitare scosse elettriche non rimuovere la copertura in plastica che avvolge la parte inferiore della scheda invertitore Para evitar descargas no quite la cubierta de pl stico que rodea la parte baja de la tarjeta invertida m Safety Notice 7 Though main batteries have low voltage a shorted or grounded battery can produce enough current to burn combustible materials or personnel Bien que le voltage des batteries principales soit peu lev le court circuit ou la mise la masse d une batterie peut produire suffisamment de courant pour br ler des mat riaux combustibles ou causer des br lures corporelles graves Obwohl Hauptbatterien eine niedrige Spannung haben k nnen sie doch bei Kurzschlu amp oder Erdung genug Strom abgeben um brennbare Materialien zu entz nden oder Verletzungen bei Personen hervorzurufen Sebbene le batterie di alimentazione siano a basso voltaggio una batteria in corto circuito o a massa pu fornire corrente sufficiente da bruciare materiali combustibili o provocare ustioni ai tecnici di manutenzione Aunque las bater as principales tienen un voltaje bajo una bater a cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustib
23. keyboard is attached remove it if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the keyboard connection board on the System board If the tests do not detect a keyboard problem run the Keyboard test by doing the following ThinkPad 310 310D 310E 310ED 2600 5 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program on page 25 2 Go to the diagnostic menu screen select Keyboard test and press F2 in the test items 3 Check that when each key is pressed the key s position on the keyboard layout on the screen changes to a black square Note Press Y Enter to exit the test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU Ensure the keyboard switch is correctly set e Reseat the keyboard flexible cables e Replace the keyboard connection board e Replace the keyboard assembly e Replace the system board The following external input devices are supported for this computer e Numeric keypad e Mouse PS 2 compatible e Keyboard If any of these devices do not work reseat the cable connector and repeat the failing operation If the problem is not corrected replace the device and then the system board
24. of the battery pack as required by local ordinances or regulations Warning Before the computer is powered on after FRU replacement make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electrical short circuits Warning The system board is sensitive to and can be damaged by electronic discharge Establish personal grounding by touching a ground point with one hand before touching these units An electrostatic discharge ESD strap must be used to establish personal grounding ThinkPad 310 310D 310E 310ED 2600 33 Screw Type Example Explanation Illustration Size Head and Color M2 x 4L Flat head black or Ie silver kass M2 x 6L Pan head black or ER WI CG silver Kui M3 x 6L Bind head black or CD Jmm 1 siver lx Note Some screws have nylock paste on the grooves for better friction and increased stability Some screws have bracket supports FPC Cable Connector Type Re Unplugging the Cable To unplug the cable first unlock the connector by pulling up the two clasps on both sides of the connector with a plastic tool Then carefully pull out the cable from the connector Plugging the Cable To plug the cable back first make sure that the connector
25. replacement or actions in the sequence shown in the FRU Action columns If a FRU did not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also be used to help you decide which FRUs to have available when servicing a computer Numeric error codes show the errors detected in POST or System operation runtime In the following error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undetermined Problems on page 23 Note For any IBM device not supported by the diagnostic codes in this ThinkPad computer see the manual for that device Numeric Error Codes and Messages Error Message FRU Action in Sequence Code POST 010 Memory Error 1 Go to Memory Checkout at MMMM on page 4 SSSS 2 DIMM OOOOh 3 System board R xxxxh W xxxxh 011 64KB System 1 Enter BIOS Utility to Management execute Load Setup Default Memory Bad Setting then reboot system 2 DIMM 3 System board 015 Battery is 1 Go to Checking the Battery Critical Low Pack on page 10 2 Battery 3 Battery connector board 4 Charger board 5 System board 020 Keyboard 1 Go to Keyboard and Interface External Input Device Error Checkout on page 5 Note The 2 Ensure that the keyboard message only Switch is correctly set appears for a 3 Reseat the keyboard few seconds flexible cables 4 Replace the
26. 1 TrackPoint rubber cap Keyboard Norway with 02K4323 1 TrackPoint rubber cap Keyboard Sweden Finland 02K4324 1 with TrackPoint rubber cap Keyboard Swiss with 02K4325 1 TrackPoint rubber cap Keyboard Belgium with 02K4326 1 TrackPoint rubber cap 5 Upper base 05K4865 1 Diskette drive FPC cable 12J0522 1 CD ROM drive FPC cable 05K2649 1 86 IBM Mobile Systems ThinkPad 310 D E ED HMM No Description FRU No Q ty 7 Diskette drive bracket 12J0520 1 CD ROM drive bracket 05K4878 1 8 Internal diskette drive module 11J8570 1 assembly Internal CD ROM drive module 05K8865 1 assembly label 9 Diskette drive bezel 12J0524 1 CD ROM drive bezel 05K4879 1 10 See Miscellaneous Mylar pack 11 Fan 05K4605 1 12 Audio connector board with 1198584 1 Mylar 13 Audio connector board FPC 11J8585 cable 14 Chassis with speaker LCD 05K4655 1 cover switch PCMCIA door Mylar 15 Battery pack NiMH with 1198604 1 information label 16 Backup battery 1198591 1 17 System board without charger 10L0892 1 CPU PCMCIA socket and Mylar 18 Charger board with Mylar 1198582 1 19 Hard disk drive module 11J8583 1 connector board 20 UO door 05K4867 1 21 Lower base with UO door and 05K4866 1 rubber foot without information label TrackPoint board and TrackPoint buttons 22 Battery pack door 05K4868 1 23 DIMM door with screw 05K5220 1 24 Hard disk d
27. 6 Replace the system board 040 Diskette Drive 1 Go to Diskette Drive Test Controller on page 7 Error 2 Ensure the diskette drive configuration setting in BIOS Utility is correct 3 Diskette drive cable 4 Diskette drive 5 System board 045 CPU Clock 1 Enter BIOS Utility to Mismatch execute Load Setup Default Setting then reboot system 2 Ensure the CPU frequency Switches are set correctly ThinkPad 310 310D 310E 310ED 2600 Error Code Message FRU Action in Sequence 047 Diskette Drive s Disabled Ensure the diskette drive is not set to Disabled in the System Security of BIOS Utility Diskette drive cable Diskette drive 048 Diskette Write Protected Ensure the diskette drive is not set to Write Protect AN Sectors in the System Security of BIOS Utility Diskette drive cable Diskette drive 050 IDE Drive 0 Error AON Ensure the hard disk 0 is set to Auto in the Basic System Settings of BIOS Utility Hard disk connector board Hard disk drive System board 054 IDE Drive s Disabled Ensure the hard disk drive is not set to Disabled in the System Security of BIOS Utility Diskette drive cable Diskette drive 055 Hard disk drive s Write Protected PON Ensure the hard disk drive is not set to Write protect Boot Sector in the System Security of BIOS Utility Hard disk connector board Hard disk drive System board
28. Audio Board Checkout 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program on page 25 2 Go to the diagnostic menu screen select Audio and press F2 in the test items 3 If the test detects a audio board problem do the following actions one at a time to correct the problem Do not replace a non defective FRU e Audio board e System board TrackPoint Ill Checkout The TrackPoint does automatic compensations to adjust the pointer sensor During this process the pointer moves on the screen automatically for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the TrackPoint pointer while the computer is powered on or while the system is running or when readjustment is required because the temperature 6 IBM Mobile Systems ThinkPad 310 D E ED HMM has exceeded its normal temperature range This symptom does not indicate a hardware problem No service actions are necessary if the pointer movement stops in a short period of time If a click button problem or pointing stick problem occurs do the following 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program on page 25 Go to the diagnostic Manual Test menu Press F2 in the test items Press the left and right click buttons gie o Use the pointing stick to move the cursor to the 4 corners If e
29. BM product program or service is not intended to state or imply that only that IBM product program or service may be used Subject to IBM s valid intellectual property or other legally protectable rights any functionally equivalent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 U S A Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both IBM PS 2 ThinkPad Trackpoint TrackPoint III Intel Pentium and MMX are trademarks or registered trademarks of Intel Corporation Other company product and service names may be trademarks or service marks of others ThinkPad 310 310D 310E 310ED 2600 95 Part Number 05L1935 Printed in U S A
30. CD inverter ID brightness 5 LCD FPC Cable cannot be 6 LCD inverter adjusted 7 LCD LCD 8 System board contrast cannot be adjusted LCD screen 1 Reseat all LCD Connectors unreadable 2 LCD inverter ID e Characters 3 LCD FPC Cable missing 4 LCD inverter pels 5 LCD 6 System board Screen abnormal LCD LCD inverter ID LCD inverter System board Keyboard TrackPoint Related Symptoms Symptom Error FRU Action in Sequence Keyboard one or more keys does not work 1 39x 1v Go to Keyboard and External Input Device Checkout on page 5 Reseat the three keyboard cables Keyboard System board TrackPoint does not work OT PN Go to TrackPoint Ill Checkout on page 6 Reseat TrackPoint cables Reseat the three keyboard cables TrackPoint board Keyboard System board ThinkPad 310 310D 310E 310ED 2600 19 Indicator Related Symptoms remains off or on but system runs correctly Symptom Error FRU Action in Sequence Indicator 1 Reseat the Audio connector incorrectly board 2 Audio connector board 3 System board Power Related Symptoms Symptom Error FRU Action in Sequence Power shuts down during operation 1 Go to Power System Checkout on page 8 AC Adapter Battery Pack Battery connector board Charger board System board The system will not power on The system will not power off
31. E ED HMM 54 Battery Connector Board Step Size Head and Memo Quantity Color H M2 5 x 6L 2 Pan head w nylock black paste Note Make sure you use the correct screw when replacing ThinkPad 310 310D 310E 310ED 2600 55 Speaker and Cover Switch Cables Right Speaker 56 Mobile Systems ThinkPad 310 D E ED HMM Lower Base Important To remove the chassis with the system board out of the lower base the PCMCIA slot buttons should be upright then pushed in H before you begin this removal procedure ThinkPad 310 310D 310E 310ED 2600 57 Step Size Head and Memo Quantity Color H M2 5 x 6L 2 Pan head w nylock black paste M2 x 4L 2 Pan head silver Note Make sure you use the correct screw when replacing 58 Mobile Systems ThinkPad 310 D E ED HMM PCMCIA Door and PCMCIA Door Spring ThinkPad 310 310D 310E 310ED 2600 59 Charger Board Step Size Head and Memo Quantity Color M2 x 4L 2 Pan head silver Note Make sure you use the correct screw when replacing 60 IBM Mobile Systems ThinkPad 310 D E ED HMM System Board Important After replacing the system board follow the instructions in Setting Thermal Sensor Threshold on page 29 Step Size Head and Memo Quantity Color M2 x 4L 2 Pan head silver M2 x 4L 2 Pa
32. IBM Mobile Systems 5051 1935 00 ThinkPad 310 3100 310E 310ED Hardware Maintenance Manual February 1998 IBM Mobile Systems ThinkPad 310 310D 310E 310ED Hardware Maintenance Manual February 1998 S05L 1935 00 Note Before using this information and the product it supports be sure to read the general information under Notices at the back of this manual First Edition February 1998 The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in this document in other
33. J ThinkPad 310 310D 310E 310ED 2600 65 Bottom View DIMM door 66 IBM Mobile Systems ThinkPad 310 D E ED HMM Rear View door Power jack Security keyhole Microphone in jack H Line in jack 6 H External diskette drive connector H Line out headphone jack Serial connector E Parallel connector External display connector External input device connector A N E E SA B HHHEuH EH ThinkPad 310 310D 310E 310ED 2600 67 Switch Locations There are two switches on the system board CPU speed e Keyboard select password enable disable and BIOS Screen select and another switch on the DC DC converter e CPU voltage Refer to the figure and tables below on how to set these switches CN CNS CN9 CN10 CNS d SR Ar 12 d l a 1 o o dn Ce CN12 CN13 I CN15 CN17 CN16 ij Suz IL sw2 E en19 5 120MHz 133MHz 150MHz 166MHz zm IR sun 3a 24108 24108 AIR 24108 Golden Finger for Of On Debug Card English Japanese KB Germany
34. Pad 310 D E ED HMM Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed installed devices are incorrect a short circuit is suspected or the system is inoperative Follow the procedures below to isolate the failing FRU Verify that the power supply being used at the time of the failure is operating correctly 1 2 Power off the computer Check the cables wires and connectors for short circuits and open circuits Visually check them for damage If any problems are found replace the FRU Remove or disconnect all of the following devices e Non IBM devices Printer external mouse keyboard and other external devices e Battery pack Hard disk drive Diskette drive CD ROM drive e DIMM PC Card PCMCIA Power on the computer Determine if the problem has changed If the problem does not occur again reconnect the removed devices one at a time until you find the failing FRU If the problem remains replace the following FRUs one at a time Do not replace a non defective FRU Keyboard Connector Board e Charger Board e Audio Connector Board LCD Assembly e System Board ThinkPad 310 310D 310E 310ED 2600 23 Related Service Procedures This section provides information about the following e Status Indicators Power Switch on page 25 Running PQA Diagnostics Program on page 25 Fn Key Combinations on page 30 St
35. Power Management Settings of BIOS Utility is not set to OFF Boot an operating system and press Fn F8 and see if the computer enters hibernation mode Keyboard connector board Keyboard Hard disk connector board Hard disk drive System board The system will not wake up from hibernation The system will not enter standby after closing the LCD guds gom ccm Keyboard connector board Keyboard Hard disk connector board Hard disk drive System board Ensure the System Standby Timer in the Power Management Settings of BIOS Utility is not set to OFF Chassis LCD cover switch on chassis System board The system will not resume after opening the LCD Chassis LCD cover switch on chassis System board Battery fuel gauge does not go higher than 90 1 Remove battery pack and let it cool for 2 hours Refresh battery continue to use battery until power off then charge battery Battery Charger board System board System configuration does not match the installed devices Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reseat Hard disk diskette CD ROM drive connector ThinkPad 310 310D 310E 310ED 2600 21 Symptom Error FRU Action in Sequence System hangs intermittently In DOS or Windows multimedia programs no sound comes from the computer Only system beeps are heard at power on 1 2
36. ace only the FRU that changed the symptoms m Attention A customized setup configuration other than default settings may exist on the computer you are servicing Running Automatic Configuration may alter those settings Note the current configuration settings using the View Configuration option and verify that the settings are in place when service is complete The advanced diagnostic tests are intended to test only IBM products Non IBM products or modified options can give false errors and invalid responses Copyright IBM Corp 1998 vii Hard Disk Drive Replacement Strategy Always try to run a low level format before replacing a hard disk drive m Attention The drive startup sequence in the computer you are servicing might have been changed Be extremely careful during write operations such as copying saving or formatting Data or programs can be overwritten if you select an incorrect drive How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error code is displayed begin the diagnosis with the first error code The cause of the first error code can result in false error codes being displayed If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index for the computer you are servicing How to Read POST Error Messages POST error messages are displayed on the screen as three four five or eight digi
37. ate the cursor cannot be moved with the Arrow keys Not all application programs support this function Power on Green Indicates that the computer is operational This indicator is on when the computer is on Power Switch The system has no Power Shutdown Switch If the computer cannot be turned off by pressing the power Switch try holding it for more then 3 seconds to force System shutdown Diagnostic Program Diskette Diagnostic Program Diskette contains the following two programs e Diagnostic Program Fan Diagnostic Program Running PQA Diagnostics Program Important Before running PQA Diagnostic Program make sure that the write enable tab of the Diagnostic Program Diskette is set to enable Important Before using PCMCIA Diagnostic in PQA Diagnostic Program press F2 while the ThinkPad logo is being displayed after power on to enter the BIOS Utility Select System Security and set enabled for CardBus Support by pressing the key Note Some test items require the tools below e FDD Erasable 2HD diskette e Parallel Wrap plug P N 72X8546 Serial Wrap plug P N 72X8546 e PCMCIA PC test card P N 35G4703 e CD ROM Any data and audio CDs ThinkPad 310 310D 310E 310ED 2600 25 e ThinkPad 310 Diagnostics Diskette P N 0511936 e ThinkPad 310 Maintenance Utility Diskette P N 05L1770 Boot from the Diagnostic Program Diskette and select PQA System Diagnostics Program f
38. attached 3 Ctrl Alt F8 on the external keyboard if one is attached 30 Mobile Systems ThinkPad 310 D E ED HMM Fn Description F61 Power Management Settings and System Information screens F72 Standby invocation F83 Hibernation invocation Right Scale increase used with Fn F2 Fn F5 arrow Left Scale decrease used with Fn F2 Fn F5 arrow Esc Hotkey Icon Escape ThinkPad 310 3100 310E 310ED 2600 31 Product Overview The following is an overview of the system features Feature Description Processor e 310 310D 2600 1xx 2xx 3xx 7xx Intel Pentium Processor 133 MHz e 310E 310ED 2600 4xx 5xx 6xx 8xx Exx Intel Pentium Processor with MMX Technology 133 150 MHz e 310E 310ED 2600 Axx Bxx Cxx Dxx Fxx Intel Pentium Processor with MMX Technology 166 MHz Bus PCI 5V architecture DIMM e 16MB or 32MB DIMM card maximum 64MB 144 pin EDO CMOS 256KB RAM SVGA e 11 3 inch 65 536 colors 800x600 pixel Video TFT color LCD e 11 3 inch 256 colors 800x600 pixel DSTN color LCD e 12 1 inch 256 colors 800x600 pixel DSTN color LCD e 12 1 inch 65 536 colors 800x600 pixel TFT color LCD Audio e Yamaha Sound Chip Internal speakers Diskette 1 44MB 3 mode 3 5 inch drive Hard disk e 310 310D 2600 1xx 2xx 3xx 7xx drive 1 0GB 2 5 inch IDE interface e 310E 310ED 2600 4xx 5xx 6xx 8xx 1 62GB 2 5 inch IDE in
39. atus Indicators The system status LED indicators show the current computer status in green and amber using symbols The following shows the location of each symbol and the meaning of each indicator 3822 BOO Symbol Color Meaning Battery Green Enough battery power remains for operation Orange The battery pack is being charged LLL The battery pack needs Blinking charging When the lamp orange starts blinking orange the computer beeps three times Hard disk or Orange Appears when data is read CD ROM in use from or written to the hard CO disk or read from the CG CD ROM Do not enter A LL hibernation mode or turn off the computer when this indicator is on El Numeric lock Green Indicates that the numeric keypad on the keyboard is 4 enabled The keypad is enabled and disabled by pressing and holding the Shift key and pressing the NumLk key 24 Mobile Systems ThinkPad 310 D E ED HMM Symbol Color Meaning H Caps lock Green Indicates that the Caps Lock mode is enabled All 4 alphabetic characters A Z are entered in capital letters without using the Shift key The Caps Lock mode is enabled and disabled by pressing the Caps Lock key Scroll lock Green Alternately turns on and off 1 each time the ScrLk key is pressed While this indicator is on the Arrow keys are used as screen scroll function keys In this st
40. ck 2 9 LCD hinge L 12J0527 1 ThinkPad 310 310D 310E 310ED 2600 83 310E 2600 Axx Cxx Exx Fxx System Unit Parts Listing 26 20 21 84 Mobile Systems ThinkPad 310 D E ED HMM 310ED 2600 Bxx Dxx System Unit Parts Listing 26 20 21 ThinkPad 310 310D 310E 310ED 2600 85 310E 310ED 2600 Axx Bxx Cxx Dxx Exx Fxx System Unit FRU List No Description FRU No Q ty 1 Hinge cover L 05K4870 1 2 TrackPoint rubber cap 84G6536 2 3 Hinge cover R 05K4871 1 4 Keyboard Japan with 11J8608 1 TrackPoint rubber cap Keyboard Germany with 11J8609 1 TrackPoint rubber cap Keyboard Slovakia with 12J0504 1 TrackPoint rubber cap Keyboard Portugal with 11J8622 1 TrackPoint rubber cap Keyboard Netherlands with 11J8612 1 TrackPoint rubber cap Keyboard Hungary with 12J0506 1 TrackPoint rubber cap Keyboard France with 11J8610 1 TrackPoint rubber cap Keyboard Italy with 11J8611 1 TrackPoint rubber cap Keyboard Czech with 12J0507 1 TrackPoint rubber cap Keyboard Russia with 12J0503 1 TrackPoint rubber cap Keyboard Spain with 11J8614 1 TrackPoint rubber cap Keyboard US with TrackPoint 1198606 1 rubber cap Keyboard U K with 11J8607 1 TrackPoint rubber cap Keyboard Denmark with 02K4322
41. ct 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform any action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other Service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Attention Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching sprin
42. drive is attached through the external diskette drive connector and there is no internal diskette drive reseat the connector If the error still remains perform the following actions one at a time 1 Replace the external FDD cable 2 Replace the diskette drive 3 Replace the system board CD ROM Drive Test Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have a label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program on page 25 Go to the diagnostic CD ROM in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window If an error occurs reseat the connector on the system board If the error still remains 1 Reseat the CD ROM cable 2 Replace the CD ROM drive 3 Replace the system board Power System Checkout To verify the symptom of the problem power on the computer using each of the power sources as follows 1 Remove the battery pack diskette drive and hard disk drive 2 Connect the AC Adapter and check that power is supplied 3 Install the diskette drive or hard disk drive one at a time and check that power is supplied from each power source If you suspect a power problem see an appropriate power suppl
43. e When installing the DIMM do the following 1 Find the notch on the side of the DIMM 2 With the notched end of the DIMM toward the right side of the socket insert the DIMM at an angle of approximately 20 into the socket then press it firmly 3 Pivot the DIMM until it snaps into place 38 IBM Mobile Systems ThinkPad 310 D E ED HMM Side View 9 Hinge Cover ThinkPad 310 310D 310E 310ED 2600 39 PN M MA OK o E 5 S CIE Gel oo E 2 8 5 1 Note Make sure you use the correct screw when replacing IBM Mobile Systems ThinkPad 310 D E ED HMM 40 Keyboard e Hinge Covers 5 When replacing the keyboard unit connect the keyboard connector as shown in the figure then replace the keyboard The leftmost and rightmost connectors should be unlocked by lifting the clasps from under them Unlock the center connector by pulling on the left and right of the clasp Warning Hold down the keyboard connection board when pulling out the cables so as not to damage the cables Note The orientation of the center lock connector is different opposite from the left and right lock connectors Unlock this connector from the bottom as shown in the figure ThinkPad 310 310D 310E 310ED 2600 41 Thermal Plate CPU e Hinge Covers 5 e Keyboard Unit 6 Ste
44. e BIOS Utility called the Notebook Manager The computer is already correctly configured for you If you make any changes to the computer or you receive an Equipment Configuration Error message error code 246 after you power on the computer you need to run the BIOS Utility The BIOS Utility has the following functions Change the system date or time e Set the power saving modes and timers Set change or remove a system password e Change the system boot drive or display device e Add or remove serial and parallel devices e Set the video display features Press F2 while the ThinkPad logo is being displayed to enter the BIOS Utility The main screen displays Note If the Setup password is set you need to enter the Setup password to gain access to the BIOS Utility BIOS Utility Basic System Settings System Security Power Management Settings Load Setup Default Settings highlight bar Enter Select Esc Exit _ There are four main menu items e Basic System Settings e System Security Power Management Settings Load Setup Default Settings ThinkPad 310 310D 310E 310ED 2600 11 Navigating the BIOS Utility Screens From the main menu screen press t to move from one menu item to another and press Enter to select a menu e Parameters displayed in low brightness grayed out are not user configurable The computer detects and sets the values for these parameters e
45. e of the first error code can result in false error codes being displayed How to Diagnose Multiple FRUs If the adapter or device has more than one FRU the error code could be caused by either FRU Before replacing multiple FRUS try removing or exchanging each FRU one by one in the designated sequence to see if the symptoms change What to Do First The servicer must include the following in the parts exchange form or part return form that is attached to the returned FRU Copyright IBM Corp 1998 1 1 Name and phone number of servicer __2 Date of service i Date when part failed 4 Date of purchase D Failure symptoms error codes appearing on display and beep symptoms 6 Procedure index and page number in which failing FRU was detected __7 Failing FRU name and part number 8 Machine type model number and serial number 9 Customer s name and address Before checking problems with the computer determine whether or not the damage applies to the warranty by referring to the following Note for Warranty During the warranty period the customer may be responsible for repair costs if the computer damage was caused by misuse accident modification unsuitable physical or operating environment or improper maintenance by the customer The following list provides some common items that are not covered under warranty and some symptoms that may indicate the system was subjected to stresses beyond no
46. ells on these systems Use the round ground prong of the AC plug on AC operated computers Grounding Requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician XX IBM Mobile Systems ThinkPad 310 D E ED HMM Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD ROM drive CD ROM drives are also sold separately as options The CD ROM drive is a laser product The CD ROM drive is certified in the U S to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products Elsewhere the drive is certified to conform to the requirements of the International Electrotechnical Commission IEC 825 and CENELEC EN 60 825 for Class 1 laser products When a CD ROM drive is installed note the following AN CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposi o radia o PLAS TERR HUGS BE 0 WE iTA Mh FRU Ba RK Pour viter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation
47. emettre l ordinateur sous tension apr s remplacement d une unit en client le v rifiez que tous les ressorts vis et autres pi ces sont bien en place et bien fix es Pour ce faire secouez l unit et assurez vous qu aucun bruit suspect ne se produit Des pi ces m talliques ou des copeaux de m tal pourraient causer un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird muB sichergestellt werden daB keine Schrauben Federn oder andere Kleinteile fehlen oder im Geh use vergessen wurden Der Computer mu gesch ttelt und auf Klappergerausche gepr ft werden Metallteile oder splitter k nnen Kurzschl sse erzeugen Prima di accendere l elaboratore dopo che stata effettuata la sostituzione di una FRU accertarsi che tutte le viti le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse all interno dell elaboratore Verificare ci scuotendo l elaboratore e prestando attenzione ad eventuali rumori eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi Antes de encender el sistema despues de sustituir una FRU compruebe que todos los tornillos muelles y dem s piezas peque as se encuentran en su sitio y no se encuentran sueltas dentro del sistema Compru belo agitando el sistema y escuchando los posibles ruidos que provocar an Las piezas met licas pueden causar cortocircuitos el ctricos Introduction ix
48. ent brand the ID information in the inverter EEROM should be updated Follow the steps below to set the LCD Inverter ID Boot from the Utility Program Diskette 2 Select Inverter ID Utility fom PC DOS 7 0 Startup Menu 3 Follow the instructions on screen to read current or to set a new inverter ID code Note When you set a new inverter ID and the new LCD is not yet enabled to function connect an external monitor to see the program execution process Important Make sure the new ID code you choose corresponds with the LCD brand and type If you write a wrong ID into the inverter just reboot and re execute the program and input the correct ID code 4 Restart computer the new LCD should work normally Note If LCD does not display after changing the ID code make sure you write the correct ID code or try reseating the LCD FPC cable connectors Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions The Fn key works independently from the operating System The operating system obtains the status through the system management interface to control the system Description F1 Hotkey help F2 Brightness Contrast control F3 LCD CRT Both display switching F4 Fuel Gauge display ON OFF F5 Audio volume control 1 Ctrl Alt F6 on the external keyboard if one is attached 2 Ctrl Alt F7 on the external keyboard if one is
49. following table with the verified symptom to determine which page to go to Search the symptoms column and find the description that best matches your symptom then go to the page shown in the Go to column Symptoms Verified Power failure The power indicator does not go on or stay on Go to Power System Checkout on page 8 POST does not complete No beeps error codes or messages are indicated Symptom to FRU Index on page 14 then see No Beep Symptoms on page 18 POST detected an error and displayed numeric error code with error message Other symptoms such as LCD display problems Symptom to FRU Index on page 14 Symptom to FRU Index on page 14 then use the appropriate information on pages 18 to 23 Memory Checkout DIMMs are available for increasing memory capacity DIMM DIMM Total Memory 16MB OMB 16MB OMB 16MB 16MB 16MB 16MB 32MB 32MB OMB 32MB OMB 32MB 32MB 32MB 8MB 40MB 8MB 32MB 40MB 32MB 16MB 48MB 16MB 32MB 48MB 32MB 32MB 64MB Warning This system will not work without DIMM memory installed Memory errors might stop system operation show error messages on the screen or hang the system Use the following procedure to isolate memory problems Note Make sure that the DIMM is properly installed into the connector A loose connection can cause an error 1 Power off the computer and replace the DIMM
50. gs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer IBM Mobile Systems ThinkPad 310 D E ED HMM Electrical Safety Observe the following rules when working on electrical equipment r Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock e Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages e Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units e Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to loc
51. h logo 2600 EXX 2 12 1 DSTN LCD 1290492 1 12 1 TFT LCD 05J9338 1 11 3 TFT LOD 2600 EXX 05K9356 1 LCD hinge R 11J8652 1 LCD inverter 1128589 1 ThinkPad 310 3100 310E 310ED 2600 89 No Description FRU No Q ty 5 12 1 DSTN LCD FPC 12J0493 1 cable with LCD cable diaper 12 1 TFT LCD FPC 05K2647 1 cable with LCD cable diaper 11 3 TFT LCD FPC 1198578 1 cable with LCD cable diaper 2600 EXX 6 See Miscellaneous Mylar pack 7 12 1 DSTN LCD cover 12J0495 1 with logo and LCD diaper and left hinge 12 1 TFT LCD cover 05K4864 1 with logo and LCD diaper and left hinge 11 3 TFT LCD cover with logo and LCD 05 5231 1 diaper and left hinge 2600 EXX 8 See Miscellaneous Miscellaneous pack 2 9 LCD hinge L 12J0527 1 90 IBM Mobile Systems ThinkPad 310 D E ED HMM 310 310E 310D 310ED Miscellaneous and Other Parts Miscellaneous Item Description FRU No Q ty Misc Foot long 12J0515 2 Parts Pack 1 Foot 2 LCD screw cap 6 Misc PCMCIA door spring U 1290516 5 Parts Pack 2 PCMCIA door spring L 5 PCMCIA door U 2 PCMCIA door L 2 LCD hinge cable cover 2 Diskette Drive CD ROM 2 latch Misc TrackPoint button L 12J0517 1 Parts Pack 3 TrackPoint button R 1 ThinkPad 310 310D 310E 310ED 2600 91 Item Description FRU No
52. harge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizing the charge so that the machine the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product e Avoid contact with other people e Wear a grounded wrist strap against your skin to eliminate static on your body e Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices e Select a grounding system such as those listed below to provide protection that meets the specific Service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside sh
53. hinkPad 310 D E ED HMM ThinkPad 310 310D 310E 310ED 2600 Read This First Before you go to the checkout guide be sure to read this section Important Notes Only certified trained personnel should service the computer Read FRU service procedures before replacing any FRUs e Be extremely careful during write operations such as copy saving or formatting Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered If you select an incorrect drive data or programs can be written over Replace FRUs only for the correct model When you replace the FRU make sure the model of the machine and FRU part number are correct by referring to the part list FRUSs should not be replaced because of a single un reproducible failure Single failures can occur from a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or Software errors FRU replacement should be considered only when a recurring problem exists If this is suspected clear the error log and run the test again Do not replace any FRUS if log errors do not reappear careful not to replace a non defective FRU How to Use Error Messages Use the error codes displayed on the screen to diagnose failures If more than one error code is displayed begin the diagnosis with the first error code The caus
54. ing ThinkPad 310 310D 310E 310ED 2600 51 TrackPoint Board TrackPoint Button and TrackPoint Board FPC Cable Step Size Head and Memo Quantity Color M2 x 4L 2 Pan head silver Note Make sure you use the correct screw when replacing 52 Mobile Systems ThinkPad 310 D E ED HMM Fan Sponge strips Double sided adhesive tape Note The tape used to secure the fan is not ordinary tape but a special tape with safety characteristics This tape is part of the Mylar FRU If you need to replace the fan besides the new fan you need to get from the Mylar FRU the following the tape mentioned above two sponge strips to stick on the sides of the fan and a double sided adhesive tape to attach on the underside of the fan Refer to the old fan Warning The fan cable should follow the path shown in the figure If the fan cable gets pressed or weighed down and is damaged the chassis might get short circuited Warning When removing the fan do not tilt the fan too much to any one side The post that steadies the fan is delicate and will break if too much pressure is exerted on it Take care in removing the fan it should be done as vertically as possible ThinkPad 310 310D 310E 310ED 2600 53 Audio Connector Board Warning Take care in removing the audio connection board see figure to avoid damaging the LEDs IBM Mobile Systems ThinkPad 310 D
55. inkPad 310 D E ED HMM LCD LCD Cover LCD FPC Cable LCD Left Hinge and Inverter Important After you replace the LCD or inverter follow the instructions in Setting Inverter ID on page 30 Note For DSTN LCDs a tape is used to secure the LCD FPC cable after it is connected to the LCD This tape is a special tape with safety characteristics and is part of the Mylar FRU Removing Procedures Remove LCD BH Remove Inverter Remove Left Hinge H BH H H H 0 Remove LCD cable H RH H H HBH H Step Size Head and Memo Quantity Color M3 x 6L 4 Bind head silver M2 3L 2 Pan head silver M2 5 x 6L 2 Pan head w nylock black paste Note Make sure you use the correct screw when replacing ThinkPad 310 310D 310E 310ED 2600 49 LCD Right Hinge ane LCD Diaper Step Size Head and Memo Quantity Color M2 5 x 6L 2 Pan head w nylock black paste Note Make sure you use the correct screw when replacing 50 Mobile Systems ThinkPad 310 D E ED HMM Inside Assembly e Hinge Covers 5 e Keyboard Unit 6 LCD Unit 9 Thermal plate and CPU 7 Upper Base Step Size Head and Memo Quantity Color M2 5 x 18L Pan head 3 silver H M2 5 x 6L 4 Pan head w nylock black paste H M2 x 4L 1 Flat head black Note Make sure you use the correct screw when replac
56. ion FRU No Q ty 1 Hinge cover L 12J0533 1 2 TrackPoint rubber 84G6536 2 3 Hinge cover R 12J0534 1 4 Keyboard Japan with 1198608 1 TrackPoint rubber cap Keyboard Germany with 1198609 1 TrackPoint rubber cap Keyboard Slovakia with 12J0504 1 TrackPoint rubber cap Keyboard Portugal with 1198622 1 TrackPoint rubber cap Keyboard Netherlands with 1198612 1 TrackPoint rubber cap Keyboard Hungary with 12J0506 1 TrackPoint rubber cap Keyboard France with 1198610 1 TrackPoint rubber cap Keyboard Italy with 1198611 1 TrackPoint rubber cap Keyboard Czech with 12J0507 1 TrackPoint rubber cap Keyboard Russia with 12J0503 1 TrackPoint rubber cap Keyboard Spain with 11J8614 1 TrackPoint rubber cap Keyboard U K with 1198607 1 TrackPoint rubber cap Upper base 1198565 1 Diskette drive FPC cable 12J0522 1 CD ROM drive FPC cable 12J0521 1 7 Diskette drive bracket 12J0520 1 CD ROM drive bracket 12J0519 1 8 Internal diskette drive module 11J8570 1 with bracket bezel FPC cable and information label Internal CD ROM drive module 1198569 1 with bracket bezel FPC cable and information label 9 Diskette drive bezel 12J0524 1 CD ROM drive bezel 12J0523 1 10 See Miscellaneous Mylar pack 11 Fan 1198592 1 12 Audio connector board with 1198584 1 Mylar 72 Mobile Systems ThinkPad 310 D E ED HMM No Descri
57. ither the pointing stick or the click button does not work perform the following actions one at a time to correct the problem Do not replace a non defective FRU e Reseat the keyboard flexible cables and the TrackPoint flexible cable e Reseat the flexible cable connecting the TrackPoint board via the system board e Replace the TrackPoint board under the click buttons e Replace the keyboard e Replace the system board Diskette Drive Test Do the following to isolate the problem to a controller drive or diskette A scratch write enabled non defective high density 2HD diskette is required Warning Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program on page 25 2 Go to the diagnostic Diskette Drive in the test items Press F2 in the test items 4 Follow the instructions in the message window If an error occurs with the internal diskette drive reseat the connector on the system board If the error still remains 1 Reseat the diskette drive cable 2 Replace the diskette drive cable ThinkPad 310 3100 310E 310ED 2600 7 3 Replace the diskette drive flexible cable 4 Replace the system board If an error occurs when the external diskette
58. k the wall box in the off position e f you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Attention Another person must be there to Switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Attention There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Introduction xvii e Regularly inspect and maintain your electrical hand tools for safe operational condition e Do not use worn or broken tools and testers e Never assume that power has been disconnected from a circuit First check that it has been powered off e Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extensi
59. keyboard connection board 5 Replace the keyboard assembly 6 Replace the system board 14 Mobile Systems ThinkPad 310 D E ED HMM Error Message FRU Action in Sequence Code 021 Keyboard 1 Go to Keyboard and Error or External Input Device Keyboard Not Checkout on page 5 Connected 2 Ensure that the keyboard Note The Switch is correctly set message only 3 Reseat the keyboard appears for a flexible cables few seconds 4 Replace the keyboard connection board 5 Replace the keyboard assembly 6 Replace the system board 022 Keyboard 1 Go to Keyboard and Locked External Input Device Note The Checkout on page 5 message only 2 Check the external appears for a keyboard lock at the rear if few seconds the keyboard has security feature 030 Pointing 1 Go to Keyboard and Device Error External Input Device Note The Checkout on page 5 message only 2 Ensure that the keyboard appears for a Switch is correctly set few seconds 3 Reseat the keyboard flexible cables 4 Replace the keyboard connection board 5 Replace the keyboard assembly 6 Replace the system board 031 Pointing 1 Go to Keyboard and Device External Input Device Interface Checkout on page 5 Error 2 Ensure that the keyboard Note The Switch is correctly set message only 3 Reseat the keyboard appears for a flexible cables few seconds 4 Replace the keyboard connection board 5 Replace the keyboard assembly
60. le o provocar quemaduras en el personal xiv Mobile Systems ThinkPad 310 D E ED HMM Safety Notice 8 Before removing any FRU power off the computer unplug all power cords from electrical outlets remove the battery pack then disconnect any interconnecting cables Avant de retirer une unit remplacable en client le mettez le syst me hors tension d branchez tous les cordons d alimentation des socles de prise de courant retirez la batterie et d connectez tous les cordons d interface Die Stromzufuhr muB abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi FRU spegnere il sistema scollegare dalle prese elettriche tutti i cavi di alimentazione rimuovere la batteria e poi scollegare i cavi di interconnessione Antes de quitar una FRU apague el sistema desenchufe todos los cables de las tomas de corriente el ctrica quite la bater a y a continuaci n desconecte cualquier cable de conexi n entre dispositivos Introduction XV Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer General Safety Follow these rules to ensure general safety xvi Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy obje
61. n head w nylock black paste H M2 x 4L 2 Pan head w brackets silver M2 x 4L 1 Pan head silver Note Make sure you use the correct screw when replacing ThinkPad 310 310D 310E 310ED 2600 Backup Battery Warning The backup battery is a lithium battery and can cause a fire explosion or severe burns Do not charge it heat it higher than 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use of an incorrect battery can result in ignition or explosion of the battery Replacement batteries can be ordered from IBM or IBM authorized dealers 62 Mobile Systems ThinkPad 310 D E ED HMM Keyboard Connector Board ThinkPad 310 310D 310E 310ED 2600 63 PCMCIA Slot Assembly Step Size Head and Memo Quantity Color M2 x 14L 2 Pan head w brackets silver Note Make sure you use the correct screw when replacing 64 IBM Mobile Systems ThinkPad 310 D E ED HMM Locations Front View LCD Indicator panel Speakers Power switch CD ROM eject button CD ROM drive 310E 310ED or diskette drive 310 310E Battery cover release latch Battery bay Personalization nameplate TrackPoint Ill I LCD release latch H Click buttons H Hard disk drive bay H Fn key EE Function keys PC Card eject buttons H PC Card slots 2 7 H H H H H H H E
62. ng POST Boouoons Reseat the LCD Connectors Reseat Hard disk CD ROM No beep power on indicator on and a blinking diskette drive connectors cursor only 3 Hard disk drive during POST 4 LCD inverter ID 5 LCD FPC Cable 6 LCD inverter 7 LCD 8 System board No beep during System board POST but Note The buzzer is on the system System runs board correctly LCD Related Symptoms Important The notebook computer LCD contains over 921 000 thin film transistors TFTs A small number of missing discolored or lighted dots on all the time is characteristic of TFT LCD technology but excessive pixel problems can cause viewing concerns The LCD should be replaced if the number of missing discolored or lighted dots in any background is 21 or more 18 Mobile Systems ThinkPad 310 D E ED HMM Symptom Error FRU Action in Sequence Wrong color displayed LCD has extra horizontal or vertical lines displayed Pp No beep 1 Reseat the LCD Connectors power on 2 Hard disk connector board indicator on and 3 Hard disk a blank LCD 4 Keyboard during POST 5 LCD inverter ID 6 LCD FPC Cable 7 LCD inverter 8 LCD 9 System board LCD 1 Enter BIOS Utility to execute Load backlight Setup Default Settings then not working reboot system LCD too 2 Reseat the LCD Connectors dark 3 Keyboard if control is from the keyboard 4 L
63. nit FRU List No Description FRU No Q ty 1 Hinge cover L 12J0533 1 2 TrackPoint rubber cap 84G6536 2 3 Hinge cover R 12J0534 1 4 Keyboard Japan with 1198608 1 TrackPoint rubber cap Keyboard Germany with 1198609 1 TrackPoint rubber cap Keyboard Slovakia with 12J0504 1 TrackPoint rubber cap Keyboard Portugal with 1198622 1 TrackPoint rubber cap Keyboard Netherlands with 1198612 1 TrackPoint rubber cap Keyboard Hungary with 12J0506 1 TrackPoint rubber cap Keyboard France with 1198610 1 TrackPoint rubber cap Keyboard Italy with 1198611 1 TrackPoint rubber cap Keyboard Czech with 12J0507 1 TrackPoint rubber cap Keyboard Russia with 12J0503 1 TrackPoint rubber cap Keyboard Spain with 11J8614 1 TrackPoint rubber cap Keyboard US with TrackPoint 1198606 1 rubber cap Keyboard U K with 11J8607 1 TrackPoint rubber cap Keyboard Denmark with 02K4322 1 TrackPoint rubber cap Keyboard Norway with 02K4323 1 TrackPoint rubber cap Keyboard Sweden Finland 02K4324 1 with TrackPoint rubber cap Keyboard Swiss with 02K4325 1 TrackPoint rubber cap Keyboard Belgium with 02K4326 1 TrackPoint rubber cap Upper base 1198565 1 Diskette drive FPC cable 12J0522 1 CD ROM drive FPC cable 12J0521 1 7 Diskette drive bracket 12J0520 1 CD ROM drive bracke
64. on cables power surges and missing safety grounds e Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units e If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cau
65. p Size Head and Memo Quantity Color M2 5 x 18L Pan head 4 silver Note Make sure you use the correct screw when replacing Note For 310E ED machine type 2600 Axx Bxx Oxx Dxx Exx Fxx model a pad is found between the thermal plate and the PC Card slots When reinstalling the thermal plate first place the pad on top of the PC Card slots before you procceed Installing CPU 1 Insert a flat blade screwdriver into the opening at the left end of the socket and push towards the other end of the socket 2 Pull out the CPU then insert the replacement CPU Ensure the CPU is properly aligned before pressing it into the socket 3 Insert a flat blade screwdriver into the opening at the right end of the socket and push towards the other end of the socket 42 Mobile Systems ThinkPad 310 D E ED HMM Important A sponge pad is found underneath the CPU When installing a replacement CPU make sure the sponge pack is in place If you need to replace the sponge pad it is part of the mylar pack FRU ThinkPad 310 310D 310E 310ED 2600 43 Diskette Drive CD ROM Drive e Hinge Covers 5 e Keyboard Unit 6 Thermal plate CPU 7 Important When removing the module locks pull them up at an angle They cannot be removed when pulled straight up Diskette Drive Model Unique 44 Mobile Systems ThinkPad 310 D E ED HMM CD ROM Drive Model Unique Warning Do not open the
66. ption FRU No Q ty 13 Audio connector board FPC 11J8585 cable 14 Chassis with speaker LCD 11J8566 1 cover switch PCMCIA door and Mylar 15 Battery pack NiMH with 1198604 1 information label 16 Backup battery 1198591 1 17 System board without charger 1198581 1 CPU PCMCIA socket and Mylar 18 Charger board with Mylar 11J8582 1 19 Hard disk drive module 11J8583 1 connector board 20 UO door 12J0529 1 21 Lower base with UO door and 11J8564 1 robber foot without information label TrackPoint board and TrackPoint buttons 22 Battery pack door 12J0530 1 23 DIMM door with screw 12J0532 1 24 Hard disk drive door 12J0531 1 25 Hard disk drive module lower 12J0512 1 cover plate 26 1 0GB hard disk drive module 1128624 1 with upper and lower cover plates connector board Mylar and information label 1 4GB hard disk drive module 12J0496 1 with upper and lower cover plates connector board Mylar and information label 2 1GB hard disk drive module 1198625 1 with upper and lower cover plates connector board Mylar and information label 27 Hard disk drive module upper 1198568 1 cover plate with information label and inside Mylar 28 DIMM 16 MB EDO 1198602 1 DIMM 32 MB EDO 1198603 1 29 Intel P54CSLM 133 CPU 1198600 1 30 Keyboard connector board with 1198586 1 Mylar 31 PCMCIA slots assembly 11J8634 1 32 See Miscellaneous Miscellaneous pack 2 ThinkPad 310 310D 310E 310ED 2600 73
67. r RI is signaled by a serial or PCMCIA device Any key or pointing device operation Note If the computer enters standby mode and the computer is using a communication or I O PC Card the PC Card and application program remain active Hibernation Mode when in hibernation mode the following occurs The system status RAM VRAM and setup data are stored on the hard disk The system is powered off Events that cause the computer to enter hibernation mode e Hibernation requested by the Fn key Fn F8 specified time hibernation timer in the BIOS Utility has elapsed from the last operation with the keyboard mouse hard disk drive parallel connector or diskette drive e A critical low battery condition occurs and hibernation is enabled when Sleep Manager is installed and the hibernation file is present and valid Note The computer cannot enter hibernation mode when a communication or UO PC Card is being used by the computer Events that cause the computer to exit hibernation mode The power on switch is operated When power is turned on the hibernation history in the boot record on the hard disk is recognized and System status is restored from the hard disk to resume operation ThinkPad 310 310D 310E 310ED 2600 13 Symptom to FRU Index The Symptom to FRU Index lists the symptoms and errors and the possible causes The most likely cause is listed first Note Perform the FRU
68. r ao abrir Nao olhe fixo no feixe de luz n o olhe diretamente por meio de instrumentos Oticos e evite exposicao direta com o feixe de luz WOT MBOOR gt Mat HR BBE ROCIO RZ Rayonnement laser si carter ouvert Evitez de fixer le faisceau de le regarder directement avec des instruments optiques ou de vous exposer au rayon Laserstrahlung bei ge ffnetem Ger t Nicht direkt oder ber optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden Kinyit skor l zersug r Ne n zzen bele se szabad szemmel se optikai eszk z kkel Ker lje a sug rnyal bbal val rintkez st Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici e evitare l esposizione diretta al fascio laserov jednotka otvoren Vyhnite sa priamemu poh adu a nehladte priamo s optick mi n strojmi do u a a vyhnite sa priamemu vystaveniu l ov Radiaci n l ser al abrir No mire fijamente ni examine con instrumental ptico el haz de luz Evite la exposici n directa al haz xxii IBM Mobile Systems T
69. rive door 05K4869 1 25 Hard disk drive module lower 12J0512 1 cover plate for 12 7 mm high hard drive 1128625 use 2600 EXX Hard disk drive module lower 05K4606 1 cover plate for 9 5mm high hard drive 05K8881 and 05K8862 use ThinkPad 310 310D 310E 310ED 2600 87 No Description FRU No Q ty 26 2 1GB hard disk drive module 05K8881 1 assembly 2 1GB hard disk drive module 11J8625 1 assembly 2600 Exx 3 0GB hard disk drive module assembly 05K8862 1 27 Hard disk drive module upper 11J8568 1 cover plate with information label and inside Mylar 28 DIMM 16 MB EDO 11J8602 1 DIMM 32 MB EDO 11J8603 1 29 Intel P55C 166 CPU MMX 10L0870 1 Intel P55C 150 CPU MMX 2600 EXX 05K3601 1 30 Keyboard connector board with 1198586 1 Mylar 31 PCMCIA slots assembly 11J8634 1 32 See Miscellaneous Miscellaneous pack 2 33 See Miscellaneous Miscellaneous pack 2 34 Battery connector board with 1198588 1 cable 35 Thermal plate 05K4604 1 36 TrackPoint board with Mylar 11J8587 1 37 TrackPoint board FPC cable 12J0497 1 38 See Miscellaneous Miscellaneous pack 3 88 IBM Mobile Systems ThinkPad 310 D E ED HMM 310E 310ED LCD Unit Parts Listing No Description FRU No Q ty 1 12 1 DSTN LCD bezel 120494 1 with logo 12 1 TFT LCD bezel 05K4863 1 with logo 11 3 TFT LCD bezel 11J8576 1 wit
70. rmal use Important The following is not covered under warranty LCD panel cracked by applying excessive force or by being dropped e Scratched cosmetic parts e Cracked or broken plastic parts broken latches broken pins or broken connectors caused by excessive force e Damage caused by liquid spilled into the system e Damage caused by improperly inserting a PCMCIA card or installation of an incompatible card e Diskette drive damage caused by pressing the diskette drive cover or inserting diskettes with multiple labels Damaged or bent diskette eject button CD ROM drive damage caused by excessive force shock or by being dropped e Fuses blown by attaching a nonsupported device e Forgotten computer password making computer unusable 2 Mobile Systems ThinkPad 310 D E ED HMM Important If the following symptoms are present they may indicate damage caused by non warranted activity Missing parts may be a symptom of unauthorized service or modification e HDD spindles can become noisy if subjected to excessive force or by being dropped How to Disable the Power On Password To clear a password from the system first identify the password switch by referring to Switch Locations on page 68 then follow the steps below 1 Power off the computer 2 Unplug the AC Adapter and remove the main battery 3 Remove the keyboard and thermal plate See Ke
71. rn off NMI or other key to reboot Enter BIOS Utility to execute Load Setup Default Settings then reboot system Remove the non factory installed adapter card and reboot system Beep Symptoms Symptom Error FRU Action in Sequence Insert system 1 diskette and press lt Enter gt key to reboot Qoo Ensure the System boot drive in the System Security of BIOS Utility is not set to Drive AJ Ensure the diskette drive configuration setting in BIOS Utility is correct Diskette drive Hard disk connector board Hard disk drive System board ThinkPad 310 310D 310E 310ED 2600 17 No Beep Symptoms Symptom Error FRU Action in Sequence No beep power on indicator on and a blank LCD during POST No beep power on indicator not on and a blank LCD during POST 1 PON Mi Ensure all connectors are securely seated Reseat the CPU CPU System board Reseat the LCD Connectors Power source battery amp adapter See Power System Checkout on page 8 Audio connector board Charger board Hard disk drive LCD inverter ID LCD FPC Cable LCD inverter LCD System board co O goc OD OURS 69 Reseat the DIMM Reseat the LCD Connectors Hard disk CD ROM diskette drive connectors Hard disk drive Keyboard LCD inverter ID LCD FPC Cable LCD inverter LCD System board No beep power on indicator on and a blank LCD duri
72. rom PC DOS 7 0 Startup Menu the PQA main menu appears on screen Wx XX XX XX Diag Result SysInfo Option Exit Press or lt to move around the main menu Press Enter to enable the selected option The main options are Diag Result SysInfo Option and Exit The Diag option lets you select testing items and times The following screen appears when you select Diag from the main menu POA XX XX XxXX SysInfo Option Exit Result Diag MANUAL TEST AUTO TEST This screen allows you to specify the number of tests to perform The options are as follows Manual Test Performs a single test and checks the selected test items in sequence 26 Mobile Systems ThinkPad 310 D E ED HMM e Auto Test Performs multiple tests of the selected items and checks the selected test items in sequence Note PCMCIA Diagnostic supports manual test only Do not select PCMCIA Diagnostic in Auto Test The screen below appears if you select AUTO Test POA XX XX XX SysInfo Option Exit Result Diag MANUAL TEST AUTO TEST TEST COUNT VALUE 1 9999 1 Specify the desired number of tests and press Enter After you specify the number of tests to perform the screen shows a list of test items see below POA Vx x XX XX XX Diag Result SysInfo Option Exit Diag Test Items
73. se serious or fatal electrical shock e Explosive hazards such as a damaged CRT face or bulging capacitor e Mechanical hazards such as loose or missing hardware xviii Mobile Systems ThinkPad 310 D E ED HMM The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 2 3 Check exterior covers for damage loose broken or sharp edges Power off the computer Disconnect the power cord Check the power cord for a Athird wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn Remove the cover Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage Check for worn frayed or pinched cables Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Introduction Handling Electrostatic Discharge Sensitive Devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic disc
74. sor threshold refer to Setting Thermal Sensor Threshold and execute the fan test to ensure the cooling fan is operating normally Follow the steps below to use Fan Diagnostics Program 1 Boot from the Diagnostic Program Diskette 2 Select Fan Diagnostics from PC DOS 7 0 Startup Menu 3 Follow the instruction on screen to execute fan diagnostics Note f test failed try reseating the fan connector or replacing the fan Utility Program Diskette The Utility Program Diskette contains a variety of programs as further explained in this section Setting Thermal Sensor Threshold The system is equipped with sensors to protect against System overheating By setting video controller and processor thermal thresholds the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters Systems experiencing frequent auto sensor shutdown may need to reset the thermal sensor threshold and execute the fan test to ensure the normal operation of the cooling fan refer to Running Fan Diagnostics Program Follow the steps below to set thermal threshold ThinkPad 310 310D 310E 310ED 2600 29 1 Boot from the Utility Program Diskette 2 Select Thermal Sensor Utility from PC DOS 7 0 Startup Menu then the system thermal is executed Setting Inverter ID There is an EEROM in the inverter which stores its supported LCD type ID code If you replace the LCD with a differ
75. sorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren La batteria di supporto e una batteria al litio e puo incendiarsi esplodere o procurare gravi ustioni Evitare di ricaricarla smontarne il connettore polarizzato smontarla riscaldarla ad una temperatura superiore ai 100 gradi centigradi incendiarla o gettarla in acqua Smaltirla secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stessa La bateria de repuesto es una bateria de litio y puede provocar incendios explosiones o quemaduras graves No la recargue ni quite el conector polarizado ni la desmonte ni caliente por encima de los 100 C 212 F ni la incinere ni exponga el contenido de sus celdas al agua Des chela tal como dispone la normativa local xii Mobile Systems ThinkPad 310 D E ED HMM r Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes Seek medical care if any symptoms from the fluid are present after washing Si le panneau d affichage cristaux liquides se brise et que vous receve
76. t 12J0519 1 ThinkPad 310 310D 310E 310ED 2600 79 No Description FRU No Q ty 8 Internal diskette drive module 11J8570 1 with bracket bezel FPC cable and information label Internal CD ROM drive module 05K8826 1 with bracket bezel FPC cable and information label 9 Diskette drive bezel 12J0524 1 CD ROM drive bezel 05K4607 1 10 See Miscellaneous Mylar pack 11 Fan 05K4605 1 12 Audio connector board with 1198584 1 Mylar 13 Audio connector board FPC 11J8585 cable 14 Chassis with speaker LCD 05K4655 1 cover switch PCMCIA door and Mylar 15 Battery pack NiMH with 1198604 1 information label 16 Backup battery 1198591 1 17 System board without charger 05K3143 1 CPU PCMCIA socket and Mylar 18 Charger board with Mylar 1198582 1 19 Hard disk drive module 11J8583 1 connector board 20 door 12J0529 1 21 Lower base with UO door and 1198564 1 robber foot without information label TrackPoint board and TrackPoint buttons 22 Battery pack door 12J0530 1 23 DIMM door with screw 12J0532 1 24 Hard disk drive door 12J0531 1 25 Hard disk drive module lower 12J0512 1 cover plate for 12 7 mm high hard drive 1128625 use Hard disk drive module lower 05K4606 1 cover plate for 9 5 mm high hard drive 05K8825 use 26 1 6GB hard disk drive module 05K8825 1 assembly 2 1GB hard disk drive module 1198625 1 assembly 27 Hard disk drive module
77. terface e 310E 310ED 2600 Axx Bxx Cxx Dxx Exx Fxx 2 1GB 2 5 inch IDE interface CD ROM e 310 310D 310E 310ED 5 25 inch X10 drive speed IDE interface e 310E 310ED 2600 Bxx Dxx 5 25 inch X20 speed IDE interface PCMCIA One Type III or two Type II Cards e CardBus ZV Port 32 IBM Mobile Systems ThinkPad 310 D E ED HMM FRU Removals and Replacements This section contains information about removals and replacements Do not damage any parts Only certified and trained personnel should service the computer The arrows in this section show the direction of movement to remove a FRU or to turn a screw to release the FRU The arrows are marked in numeric order in square callouts to show the correct sequence of removal FRUs that must be removed in order to remove the failing FRU are listed at the top of the page To replace a FRU reverse the removal procedure and follow any notes that pertain to replacement See Locations on page 65 for internal cable connections and arrangement information e When replacing a FRU use the correct screw size as shown in the procedure CAUTION Before removing any FRU power off the computer unplug all power cords from electrical outlets remove the battery pack and then disconnect any interconnecting cables CAUTION The battery pack contains small amounts of nickel Do not disassemble it throw it into fire or water or short circuit it Dispose
78. tren en la lista de piezas al sustituir la bater a La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma Introduction r Safety Notice 4 The lithium battery can cause a fire explosion or severe burn Do not recharge it remove its polarized connector disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Use only the battery in the appropriate parts listing Use of an incorrect battery can result in ignition or explosion of the battery La pile de sauvegarde contient du lithium Elle pr sente des risques d incendie d explosion ou de br lures graves Ne la rechargez pas ne retirez pas son connecteur polaris et ne la d montez pas Ne l exposez pas une temperature sup rieure 100 C la faites pas br ler et n en exposez pas le contenu l eau Mettez la pile au rebut conform ment la r glementation en vigueur Une pile inappropri e risque de prendre feu ou d exploser Die Systembatterie ist eine Lithiumbatterie Sie kann sich entz nden explodieren oder schwere Verbrennungen hervorrufen Batterien dieses Typs d rfen nicht aufgeladen zerlegt ber 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Ent
79. ts The error messages that can be displayed as shorter POST messages are highlighted in this index Some digits will represent different information for SCSI errors versus non SCSI errors The following example shows which digits display the shorter POST error messages and also defines the SCSI information in an eight digit error message Shorter POST Messages 0 0 0 0 0 0 0 0 Reserved da SCSI Slot Number SCSI Logical Unit Number SCSI ID SCSI Device Code All SCSI devices are set to a different SCSI ID Duplicate SCSI ID settings can generate a false error message Use the SCSI ID to determine whether the error message is coming from an internal or an external device viii Mobile Systems ThinkPad 310 D E ED HMM Safety Notices Multi lingual Translations In this manual safety notices appear in English with a page number reference to the appropriate multi lingual translated safety notice found in this section The following safety notices are provided in English French German Italian and Spanish languages r Safety Notice 1 Before the computer is powered on after FRU replacement make sure all screws springs or other small parts are in place and are not left loose inside the computer Verify this by shaking the computer and listening for rattling sounds Metallic parts or metal flakes can cause electrical shorts Avant de r
80. tzteilliste aufgef hrt ist Der Einsatz falscher Batterien kann zu Entz ndung oder Explosion f hren Alcune batterie di riserva contengono una piccola quantit di nichel e cadmio Non smontarle ricaricarle gettarle nel fuoco o nell acqua n cortocircuitarle Smaltirle secondo la normativa in vigore DPR 915 82 successive disposizioni e disposizioni locali Quando si sostituisce la batteria dell RTC real time clock o la batteria di supporto utilizzare soltanto i tipi inseriti nell appropriato Catalogo parti L impiego di una batteria non adatta potrebbe determinare l incendio o l esplosione della batteria stessa Algunas bater as de reserva contienen una peque a cantidad de n quel y cadmio No las desmonte ni recargue ni las eche al fuego o al agua ni las cortocircuite Des chelas tal como dispone la normativa local Utilice s lo bater as que se encuentren en la lista de piezas La utilizaci n de una bater a no apropiada puede provocar la ignici n o explosi n de la misma x IBM Mobile Systems ThinkPad 310 D E ED HMM r Safety Notice The battery pack contains small amounts of nickel Do not disassemble it throw it into fire or water or short circuit it Dispose of the battery pack as required by local ordinances or regulations Use only the battery in the appropriate parts listing when replacing the battery pack Use of an incorrect battery can result in ignition or explosion of the battery
81. upper 1198568 1 cover plate with information label and inside Mylar 80 IBM Mobile Systems ThinkPad 310 D E ED HMM No Description FRU No Q ty 28 DIMM 16 MB EDO 1198602 1 DIMM 32 MB EDO 1198603 1 29 Intel P55C 133 CPU MMX 05K3600 1 Intel P55C 150 CPU MMX 05K3601 1 30 Keyboard connector board with 1198586 1 Mylar 31 PCMCIA slots assembly 11J8634 1 32 See Miscellaneous Miscellaneous pack 2 33 See Miscellaneous Miscellaneous pack 2 34 Battery connector board with 1198588 1 cable 35 Thermal plate 05K4604 1 36 TrackPoint board with Mylar 11J8587 1 37 TrackPoint board FPC cable 12J0497 1 38 See Miscellaneous Miscellaneous pack 3 ThinkPad 310 310D 310E 310ED 2600 81 310E 310ED LCD Unit Parts Listing 82 Mobile Systems ThinkPad 310 D E ED HMM 310E 310ED LCD Module FRU list No Description FRU No Q ty 1 11 3 TFT LCD bezel 1198576 1 with logo 2 11 3 TFT LCD 1108594 1 12 1 DSTN LCD 12J0492 1 LCD hinge R 11J8652 1 4 LCD inverter 1108589 1 11 3 TET LCD FPC 11J8578 1 cable with LCD cable diaper 12 1 DSTN LCD FPC 12J0493 1 cable with LCD cable diaper 6 See Miscellaneous Mylar pack 7 11 3 TFT LCD cover 11J8574 1 with logo and LCD diaper and left hinge 12 1 DSTN LCD cover 12J0495 1 with logo and LCD diaper and left hinge 8 See Miscellaneous Miscellaneous pa
82. y check listed below e Checking the AC Adapter e Checking Operational Charging e Checking the Battery Pack 8 Mobile Systems ThinkPad 310 D E ED HMM Checking the AC Adapter You are here because the computer fails only when the AC Adapter is used If the power on indicator of the AC Adapter does not turn on make sure of the following e Power cord is not damaged e Power cord is securely connected to the AC Adapter and AC power outlet 2 1 If the above confirmation does not solve the problem replace the AC Adapter If the power on indicator of the AC Adapter is on then proceed to the next step 1 Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable Pin Voltage V dc 1 19 0 to 20 5 2 Ground e Replace the system board e If the problem is still not corrected go to Undetermined Problems on page 23 e If the voltage is not correct go to the next step 2 Unplug the AC Adapter cable from the AC power outlet and wait five minutes or longer to allow the over voltage protection circuit of the AC Adapter to be fully discharged and initialized 3 Plug the AC Adapter cable into the AC power outlet Measure the output voltage of the AC Adapter If the voltage is still not correct replace the AC Adapter Note An audible noise from the AC Adapter does not always indicate a defective adapter ThinkPad 310 310D 310E
83. yboard on page 41 and Thermal Plate CPU on page 42 4 Move the switch from Enable to Disable to bypass the password Note There is one microswitch used to disable the password After removing the thermal plate locate SW2 a 4 bit switch near the lower left corner of the CPU socket The second bit switch counting from the lowest side is the password enable disable switch Turning the switch to the left is enable to the right is disable 5 Plug the AC Adapter turn on the system then press F2 while the ThinkPad logo is being displayed to enter the BIOS Utility Note If your customer forgot the password enter System Security and set Power On Password setting to None to clear password Save then exit from the BIOS Utility Power off Unplug the power cable or battery Move the password switch from Disable to Enable Note To reinstall the password the user must enter a password in the BIOS Utility Checkout Guide Use the following procedure as a guide for computer problems Note The diagnostic tests are intended to test only IBM products Non IBM products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible ThinkPad 310 310D 310E 310ED 2600 3 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the
84. z dans les yeux ou sur les mains une partie du fluide rincez les abondamment pendant au moins quinze minutes Consultez un m decin si des sympt mes persistent apr s le lavage Die Leuchtstoffr hre im LCD Bildschirm enth lt Quecksilber Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Der LCD Bildschirm besteht aus Glas und kann zerbrechen wenn er unsachgemaB behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgesp lt und bei Beschwerden anschlieBend ein Arzt aufgesucht werden Nel caso che caso l LCD si dovesse rompere ed il liquido in esso contenuto entrasse in contatto con gli occhi o le mani lavare immediatamente le parti interessate con acqua corrente per almeno 15 minuti poi consultare un medico se i sintomi dovessero permanere Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos lave inmediatamente las reas afectadas con agua durante 15 minutos como m nimo Obtenga atenci n medica si se presenta alg n s ntoma del fluido despues de lavarse Introduction xiii Safety Notice 6 To avoid shock do not remove the plastic cover that surrounds the lower portion of the inverter card Afin d viter tout risque de choc lectrique ne retirez pas le cache

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