Hearth and Home Technologies CF750E (120V) Indoor Fireplace User Manual
Contents
1. ft RF36EH Refractory CF750E amp CF750EV only RFH750E Hearth Refractory CF750E amp CF750EV onl Fronts y CF550E CF550EV CF750E CF750EV vem Description Polished Brass Hood CDM 6 PB Cabinet Door Mesh Polished Brass 17 CRESTFIRE SERIES ELECTRIC FIREPLACE 10 03 4030 239 Rev G No one builds a better fire s EAT N LO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 AAA A AAA rrr 2 E Trim Kits PBT 550 CF550E 8 CF550EV 3 BKT 550 CF550E amp CF550EV left right PBT 6 CF750E amp CF750EV RP31E CF550E amp CF550EV BKT 6 CF750E amp CF750EV RP36E CF750E amp CF750EV Cabinet Trim Reflective Panels PB Polished Brass Finish BK Black Finish Surrounds VTS 550 CF550E amp CF550EV VTS 550 BK CF550E amp CF550EV VTS 36 CF750E amp CF750EV VTS 36 BK CF750E amp CF750EV Quick Tile Black and Brass Surrounds chase installations only i Flush Surrounds asd no suffix Polished Brass Finish BK Black Finish O Unstained Oak P Primed 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 18 H EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 SSS ee A AAA e2. the Canadian Electric Code CSA C2 1 as appropriate CAUTION All wiring to be done by a qualified electrician Label all wires prior to disconnection when servicing Use appropriate wire to meet local and national controls Wiring errors can cause improper and dangerous codes for rated power consumption operation Verify proper operation after servicing 1 Power Supply Wiring a 110 120VAC Wall Outlet Installation 1 The appliance is wired from factory with a polarized plug 2 For ease of electrical hook up you may wish to install the appliance near an existing outlet A 15 amp 120 volt circuit is required A dedicated circuit is preferred but not essential in all cases A dedicated circuit will be required if after installation the circuit trips or fuse blows on a regular basis when the appliance is operated Additional appliances on the same circuit may exceed the current rating of the circuit breaker 3 Before plugging appliance into wall outlet make sure all control switches are in the OFF position To access the controls lift up on the lower grille panel and rotate it forward 4 Ifthe power cord is not being used go to Step 1b below If the cord does not reach the outlet No 16 AWG minimum wire size extension cord rated for a minimum of 1875 watts may be used b 110 120VAC Hardwire Installation Minimum 14 gauge two conductor wire non metallic sheathing with ground 1 Turn off circuit breaker 2 Remove cover
3. Pliers Framing material Hammer Surround Phillips screwdriver Caulking material Tape measure Level Electric drill bits Square Gloves 5 CRESTFIRE SERIES ELECTRIC FIREPLACE 10 03 4030 239 Rev G El EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 NEAN No one builds a better fire E INSTALLATION Select a suitable location that is not susceptible to moisture and is away from drapes furniture and high traffic areas If installing the appliance on over carpeting the appliance must be installed on a wood or metal panel extending the full width and depth of the appliance Note Follow all national and local electrical codes 1 Wall Cabinet Kit Corner Cabinet Kit or Custom Cabinet Installation If the power cord is to be used the Cabinet must provide access to the wall outlet a e For ease of electrical hookup you may wish to install the appliance near an existing outlet A 15 amp 120 volt circuit is required A dedicated circuit is preferred but not essential in all cases A dedicated circuit will be required if after installation the circuit trips or fuse blows on a regular basis while the appliance is operating Additional appliances on the same circuit may exceed the current rating of the circuit breaker If using a listed wall cabinet or corner cabinet refer to the installation instructions supplied with the kit For custom cabinets frame and construct with t
4. appliance follow the instructions found in Section G Finishing To complete appliance installation see Section H Final Installation edge jury The power cord must not be pinched or against a sharp reduce the risk of fire electric shock or personal in Do not run cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic areas and where it will not be tripped over WARNING RISK OF FIRE To prevent a possible fire do not block air intake or WARNING RISK OF FIRE exhaust in any manner Do not use on soft surfaces like a bed where openings may become blocked Secure cord to avoid tripping or snagging to CAUTION When transporting or storing this appliance and cord 10 03 keep in dry place that is free from excessive vibration Store so as to avoid damage 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 6 No one builds a better fire EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 A AA Se ee M F WIRING Note This appliance must be electrically wired and grounded Note Optional Accessories Requirements Wiring for optional in accordance with local codes or in the absence of local codes accessories should be done now to avoid reconstruction with National Electric Code ANSI NFPA 70 latest edition or
5. liability in connection with said product Light bulbs are not covered in the warranty How to Obtain Service To obtain service under this warranty you must Send written notice of the claimed condition to Heat N Glo Technical Service Department Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 Provide proof of purchase model number serial number and manufacturing date code to HHT Provide HHT reasonable opportunity to investigate the claim including reasonable opportunity to inspect the Appliance prior to any repair or replacement work and before the Appliance or any component of the Appliance has been removed from the place of original installation Obtain HHT s consent to any warranty work before the work is done ADDITIONAL INFORMATION If you would like information on current Heat N Glo products or want to locate a dealer in your area call mb 1 888 427 3973 2003 Heat N Glo is a Registered Trademark of Hearth amp Home Technologies Inc 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 24
6. limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation 13 CRESTFIRE SERIES ELECTRIC FIREPLACE 1030 239 0995 No one builds a better fire HEAT N GLO mean Jefferson Lake City MN 55041 J MAINTENANCE INSTRUCTIONS WARNING Always disconnect power and allow the appliance to cool before performing any cleaning maintenance or relocation of this appliance Turn controls to OFF and remove the plug from the outlet or turn off the circuit breaker to the appliance 1 Cleaning the Firebox and Control Compartment Keep the firebox control compartment and heater system clean Clean by brushing and vacuuming at least once a year To access the control compartment follow the instructions for replacing the light bulbs Follow the heater maintenance instructions to access the heater system Failure to do this may shorten the fan s life Always disconnect power before performing any cleaning or maintenance 2 Cleaning the Glass Doors and Back Glass The glass is cleaned in the factory during the assembly process During shipment installation handling etc the glass surface may collec
7. made specifically for remote controls and electronic lighters Install the 12V battery supplied with the appliance into the battery compartment of the hand held remote transmitter It is recommended that alkaline batteries always be used for longer battery life and maximum operational performance If the signal light does not illuminate when it normally would check the position of the transmitter s battery Initialization only has to be done once Note If you lose power during operation or by turning the main power switch to OFF the appliance will need to be reset To reset the appliance make sure that you have power to the appliance and the main power switch is in the ON position Turn the flame switch off and on to reset the appliance Turn the main power switch on and then turn the flame switch on Locate the LEARN button on the dashboard The LEARN button is located behind the lower grille panel To push the button use a blunt object such as a pencil Push the button in and release The remote LED light should blink green The remote LED light is located above the main power switch Push and hold either the ON or OFF button on the hand held remote transmitter The remote LED light should begin to blink rapidly Release the button on the hand held remote transmitter and the remote LED light should stop blinking green and go out This indicates that the transmitter and appliance are initialized If the remote LED light turns r
8. persons Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire However if you have to use an extension cord the cord shall be No 16 AWG minimum size and rated not less than 1875 watts Always use properly grounded fused and polarized outlets Always use ground fault protection where required by electrical code Always disconnect power before performing any cleaning maintenance or relocation of the appliance To prevent a possible fire do not burn wood or other materials in this appliance To prevent personal injury do not strike appliance glass To prevent electric shock or fire always use a certified electrician should new circuits or outlets be required When transporting or storing the heater keep in a dry place free from excessive vibration and store as to avoid damage SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 2 HEAT N CLO No one builds a better fire Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 A LISTING APPROVALS U S And Canada Certification The Crestfire Series appliance has been tested in accordance with the UL2021 Standards for fixed and location dedicated electric room heaters in the United States the current CSA C22 2 NO 46 in Canada and has been listed by Underwriters Laboratories Inc for installation as described in this manual All components are UL or CSA safety certified
9. 030 049 Heater Assembly 240VAC 4030 046 Screen Assembly CF550E CF550EV not shown 4 4030 033 Screen Assembly CF750E CF750EV 9 4030 150 Dashboard Assembly 4030 060 Motor 12VDC 4030 840 Flame CF550E CF550EV 4030 808 Flame CF750E CF750EV 12 4030 035 Upper Louver CF550E CF550EV 1 4030 036 Upper Louver CF750E CF750EV 13 550 249A Lower Louver CF550E CF550EV 1 530 237A Lower Louver CF750E CF750EV m 4030 321 Door Track CF550E CF550EV 17347 Door Track CF750E CF750EV 31527 Pivot Clip not shown 16 SRV550 175 Hood CF550E CF550EV m 1 SRV60 143 Hood CF750E CF750EV not shown 047 805 Hood Clip not shown 4030 802 Power Cord CF550E CF750E 4035 107 Flame Element 4030 810 Heat Shrink 31120 Guide Pin Sleeve for motor not shown 4030 884 45x 4 PPH SVS not shown 21 CRESTFIRE SERIES ELECTRIC FIREPLACE 1030 239 9795 El EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 WF O Oa a R n iU No one builds a better fire Homeowner s Notes 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 22 HEAT N CLO No one builds a better fire Symbols 110 120VAC Wiring 7 110V 120V Wiring Diagram 8 208 220 240VAC Wiring 7 208V 240V Wiring Diagram 8 A Access Controls 7 11 Appliance Locations 4 Arrow 2 Auxiliary Switch 11 B Back Glass 14 C Cabinet Installation Corner Kit 6 Custom 6 Wall Kit 6 Cabinets 19 mb Certific
10. 5 HEAT N CLO No one builds a better fire Hearth 8 Home Technologies Inc 800 W Jefferson Lake City MN 55041 Hearth 8 Home Technologies Inc HHT Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of each new product Any part which proves to be defective in material or workmanship under normal use within one year will be repaired or replaced without charge The Company will not be responsible for any expense incurred for installation removal from service or transportation costs Any such defect should be brought to the attention of the Dealer where the product was purchased and is authorized to repair or replace within the terms of this warranty The Company s only obligation under this warranty will be at its sole option to repair or replace any part proving defective or to refund the purchase price thereof The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use of or inability to use the product The warranty will not apply if in the sole judgement of the Company damage or failure has resulted from accident alteration misuse abuse incorrect installation or operation on an incorrect power source The foregoing is in lieu of all other warranties expressed implied or statutory and the Company neither assumes nor authorizes any person to assume for it any other obligation or
11. EM Figure 4 208V 240V Wiring Diagram moo CRESTFIRE SERIES ELECTRIC FIREPLACE s 4030 239 Rev G No one builds a better fire H EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 PESES G FINISHING Combustible Finishing Material Materials made of or surfaced with wood compressed paper plant fibers plastics or any material capable of igniting and burning whether flame proofed or not plastered or unplastered this includes drywall SEE Combustible Noncombustible Finishing Material Finishing Material t ost tv consisting entirely of steel iron brick tile concrete slate glass or Ail Oy Materials which will not ignite and burn Such materials are those plasters or combinations thereof or have a UL Fire rating of Zero 0 WARNING Grilles on this appliance cannot in any way be cov ered as it may create a fire hazard Note The remote wall switch hard wired appliances Figure 5 Finishing Materials only must be wired prior to applying the finishing material in order to avoid reconstruction Finishing Checklist 1 2 Power supply service must be either completed or placed within the appliance prior to finishing to avoid reconstruction Wall switch wires hardwired appliances only must also be completed to avoid reconstruction See Section F Wiring Combustible material may cover the black outer surface by 72 on the 110 120V app
12. INSTALLATION amp OPERATING INSTRUCTIONS CRESTFIRE SERIES CF550E CF750E 120V CF550EV CF750EV 208 240V ELECTRIC FIREPLACES C US LISTED SAVE THESE INSTRUCTIONS Note Read these instructions completely before beginning installation Failure to follow them could cause an appliance malfunction resulting in serious injury and or property damage CAUTION Do not expose the appliance to the elements such as rain etc WARNING WARNING This appliance is tested and listed for use only with the optional accessories listed in these instructions Use of optional accessories not specifically tested for this appliance could void the appliance warranty and or result in a safety hazard All electric heaters have hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flam mable liquids are or stored Do not use where the appli ance may be exposed to flammable vapors WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to this manual For assistance or additional information con sult a qualified installer WARNING Do not modify this appliance Use it only as described in this manual Any other use not recommended by the manufacturer may result in fire electric shock or personal injury and void the warranty HEAT N CLO Hearth Home T
13. IONS All electric heaters have hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids are or stored Do not use where the appliance may be exposed to flammable vapors WARNING 1 Manual Controls a Access Controls Controls are located behind the lower grille panel To access the controls lift up on the lower grille panel and rotate it forward b Function of Manual Controls 1 2 3 4 5 6 7 11 Main Power Switch a Main power switch is used to provide power to all controls When the main power switch is on the appliance can be turned on by one of three methods by the manual control on the appliance the remote control optional and or the wall switch optional Also when the main power switch is in the ON position you will be able to operate the auxiliary switch b When the main power switch is off the manual switches remote control and wall switch will not work c ltis recommended that during long periods of non usage that the main power switch is turned to the OFF position Flame Switch a When the flame switch is in the ON position the lights and flame will come on b The flame switch must also be in the ON position before the heater system will turn on c When the flame switch is in the OFF position the remote control or the wall switch can be used to turn th
14. If you need assistance during installation please contact your local dealer or the Heat N Glo Technical Services Department at mp 1 888 427 3973 Heat N Glo is a registered trademark of Hearth amp Home Technologies Inc Division of HON INDUSTRIES coe Amps E omm 120 208 240 CF550E 31 fireplace 120 208 240 1400 2000 2600 12 5 10 8 12 5 CF550EV 31 fireplace 208 240 2000 2600 10 8 12 5 CF750E 36 fireplace 120 208 240 1400 2000 2600 12 5 10 8 12 5 Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules CF750EV 36 fireplace 208 240 2000 2600 10 8 12 5 B APPLIANCE DIMENSIONS E i d i 2 een i B 174 762mm 36 438mm 914mm EY EC O O O OOOO i i t i 31118 1 8 791mm imm 65 CF550E CF550EV nae 22 559mm 1 lt A Y 14 356mm 335 207 8 854mm Le 41 530mm 1041mm 345 s 879mm Y o gt 918mm 165mm CF750E CF750EV 3 CRESTFIRE SERIES ELECTRIC FIREPLACE 10 03 4030 239 Rev G No one builds a better fire HEAT N CLO mean Jefferson Lake City MN 55041 C LOCATION AND CLEARANCES WARNING WARNING Due to high temperatures this appliance should be lo Never loca
15. ance required by electrical code f Run the wall switch wire to the wall box and connect to a wall switch WSK 21 amp WSK 21 W If any of the original wire as supplied with the appliance must be replaced it must be replaced A E with an equivalent wire gage and 105 rated wire LIGHTS 12VDC MOTOR BLU WALL SWITCH 24VAC BLU BLK Ly WHT 12 All wiring is to be done by a HEATER Dashboard PCB RED L3 240 MAIN SERVICE qualified electrician Ground GRN CAUTION WHT BLK Risk of electrical shock Disconnect electric power before servicing 120V HEATER SYSTEM Figure 3 110V 120V Wiring Diagram If any of the original wire as x supplied with the appliance must be replaced it must be replaced with an equivalent wire gage and 105 rated wire 12VDC MOTOR BLU WALL SWITCH 24VAC BLU BLK Ly WHT Lo All wiring is to be done by a TER RENE Pit RED 13 240 MAIN SERVICE 1 qualified electrician GRN Ground CAUTION Risk of electrical shock Disconnect electric power before servicing RED RED S A 240V HEATER SYST
16. and place in a safe place At this time the optional refractory can be installed into the appliance To install the refractory refer to the installation instructions supplied with the refractory kit Note When placing the white rock and lava rock you may want to periodically turn on the appliance to check the appearance and customize to the desired effect Figure 8 Attaching the Hood 3 White Rock Open the bag of white rock and spread it over the ember bed glass and hearth pan This will create the effect of burning embers Not all of the white rock needs to be used See Figure 9 4 Lava Rock Open the bag of lava rock black and spread it sparingly on top of the white rock This will create the effect of an ash bed Not all of the lava rock needs to be used See Figure 10 5 Replace the Log Assembly Set the logs back onto the grate assembly Some of the rock may have to be rearranged This will allow the logs to set correctly on the grate See Figure 11 Installation of other optional accessories may be done at this time The appliance is now ready to operate See Section I Operating Instructions Figure 10 Placing Lava Rock Figure 9 Placing White Rock Figure 11 Replacing Log Assembly 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 10 EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 BESNA No one builds a better fire l OPERATING INSTRUCT
17. ation 3 Chase Installation 6 Cleaning 14 Clearances 2 4 Codes Electric 3 7 Combustible Finishing Material 9 Controls 11 Access 7 11 Functions 11 D Dimensions 3 Doors 14 17 E Electric Codes 3 7 Extension Cord 2 6 7 F FCC 3 13 Finishing 9 Finishing Checklist 9 Finishing Materials 9 Flame Switch 11 Framing 5 Fronts 17 G Glass Doors 14 17 H Hardwiring 7 Heater 11 15 17 Heater Switch 11 Hood 10 Installation Corner Cabinet Kit 6 Custom Cabinet 6 Ina Chase 6 Non Cabinet 6 Wall Cabinet Kit 6 Intensity Control 11 Index Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 L Lava Rock 10 Light Bulbs 14 Locations 4 Log Set 21 Logs 10 21 Mantel 5 Manual Controls 11 Marble Lux 19 Motion Control 11 N Non Cabinet Installation 6 Noncombustible Finishing Material 9 Optional Accessories 1 P Power Supply 7 Power Switch 11 R Refractories 17 Refractory 10 17 Remote Control 12 17 Remove the Log Assembly 10 Replace the Log Assembly 10 Replacement Parts 20 21 Replacing the Light Bulbs 14 S Space Requirements 4 Surrounds 18 T Thermostat 11 Thermostat Control 11 Trim Kits 18 U UL2021 3 Wall Cabinet Kit Installation 6 Wall Outlet 7 Wall Switch 7 13 17 White Rock 10 Wiring 7 120VAC 7 208VAC 7 240VAC 7 Power Supply 7 Wall Switch 7 Wiring Diagram 120V 8 240V 8 23 CRESTFIRE SERIES ELECTRIC FIREPLACE 1030 239 099
18. d be on You may have to adjust the thermostat once the desired room temperature is reached and the heater system is still on d To increase the desired temperature setting turn the control knob clockwise until you hear a click and the heater system will turn on Auxiliary Switch a This is used for an optional accessory kit for the CF750E and CF750EV appliances b This switch operates independently from the rest of the switches The main power switch must be in the ON position c Position is for low setting and Position II is for high setting CRESTFIRE SERIES ELECTRIC FIREPLACE dre El EAT N LO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 Wx F R s rx No one builds a better fire 2 Hand Held Remote Control Transmitter RCE HNG Optional a b c 10 03 The RCE HNG is an optional accessory listed with the Crestfire Series appliances The transmitter is a radio frequency remote control The frequency can be found on the back side of the transmitter The range of the transmitter is approximately 20 from appliance When the remote LED light is RED the appliance has been turned on or off by the remote transmitter The manual controls located on the dashboard will override any other external controls remote control wall switch used to operate the appliance Hand Held Remote Transmitter Appliance Initialization 1 2 The transmitter operates on a 12V battery included
19. e appliance on and off Note If you lose power during operation or by turning the main power switch to OFF the appliance will need to be reset To reset the appliance make sure that you have power to the appliance and the main power switch is in the ON position Turn the flame switch off and on to reset the appliance Flame Ember Bed Intensity Control To change the intensity of the flame and ember bed turn the control knob clockwise to increase the intensity Turn the control knob counter clockwise to reduce the intensity Flame Ember Bed Motion Control To change the motion of the flame and ember bed turn the control knob clockwise to increase the motion Turn the control knob counter clockwise to reduce the motion Heater Switch a The heater will only operate if the flame switch is in the ON position With the flame switch on the heater system is supplied with power and is able to be turned on b When the heater is in the OFF position the appliance can operate with flame but no heat Thermostat Control a With the heater system on the thermostat control will allow you to adjust the temperature to the desired setting b To adjust the thermostat to the desired temperature setting turn the control knob clockwise all the way Then turn counter clockwise until you hear a click If this is not the desired temperature setting turn the control knob clockwise slightly You should hear a click and the heater shoul
20. echnologies Inc No one builds a better fire 800 W Jefferson Lake City MN 55041 4030 239 Rev G EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 Wr aX R ee _ 9 10 11 12 13 14 15 16 17 18 19 20 21 22 No one builds a better fire Contents Listing Approvals soutenu nn ERO TE Ee ta eet aay E Er Evry v tuat Appliance Dimensions Location and Clearances Framitngus aee a LC MIRA DM MI ALIA LAE P ans lth eased trem cand SA Installation Wiring Finishing Final Installation Operating Instructions Maintenance Instructions Troubleshooting td eee Optiorial Componenls 1 3 unun eR RE Pre EO EUER E E Replacement Parts 7 pem LET lE EE zraA rommoog Note An arrow 9 found in the text and in the index signifies change in content IMPORTANT INSTRUCTIONS When using electrical appliances basic precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Read all instructions before using this heater This heater is hot when in use To avoid burns do not let bare skin touch hot surfaces If provided use handles when moving this heater Keep combustible materials such as furniture pillows bedding papers clothes and cur
21. ed the hand held remote transmitter is active The hand held remote transmitter is ready to be used WARNING Changes or modifications to this device not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Remote LED D D 0 i Ona Da AUX FLAME MOTON INTENSITY THERMOSTAT HEATER um rie D ar mm Operation o heater switch defaults to fame switch setting POWER pa Le fonctionnement du commuteteur de r chaufteur O um ss transf re aur la configuration de commutateur de fiamme cc o o LEARN 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 12 H EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 PESES No one builds a better fire e Remote Transmitter Function 1 The hand held remote transmitter is only an ON OFF control When the transmitter is active the remote LED light will be RED Upon initial use there may be a delay of three seconds before the remote receiver will respond to the transmitter This is part of the system s design 2 With the main power switch located on the appliance in the ON position press the ON button on the hand held remote transmitter to turn on the appliance The transmitter does not control change the other switches or controls loca
22. ee E O No one builds a better fire Cabinets Corner Cabinets CF550E EV CF750E EV ROA48DB MVA48DB PLA48DB O Unstained Oak P Primed Wall Cabinets Depth moulding not included CF550E EV CF750E EV Suffix ROC44SB ROC48SB 18 MVC44SB MVC48SB SB 258mm PLC44SB PLC48SB ROC48DB 241 MVC48DB 623mm PLC48DB O Unstained Oak P Primed Marble Lux Marble Lux CF550E EV CF750E EV VML 550 G VML 36 G VML 550 BG VML 36 BG VML 550 BK VML 36 BK 19 CRESTFIRE SERIES ELECTRIC FIREPLACE 4030 239 0005 EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 No one builds a better fire M REPLACEMENT PARTS Replacement parts are available from your distributor dealer 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 20 HEAT N GLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55044 No one builds a better fire 1 Log Set Far Description aw 4030 800 Back Glass CF750E CF750EV 23509 Lava Rock not shown 6 Halogen Bulbs see Maintenance instructions 7 4030 043 Heater Assembly 120VAC 4 4
23. el to view the dashboard on the appliance the lower grille may need to be removed c Remove the four outer screws See Figure 12 d Pull dashboard towards you to expose the light compartment the light compartment does not need to be pulled all of the way out of the appliance Bae e Carefully remove burned out bulb from light socket Remove Screws N Place new bulb in socket Follow directions on N SN gt light bulb package for handling requirements f Slide dashboard back into appliance and make sure all wires are inside appliance Remove Screws g Reinstall the four screws removed earlier h Turnon circuit breaker or plug appliance back into Figure 12 wall outlet Replacing the Bulbs 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 14 No one builds a better fire H EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 yz F A O 15 CAUTION Although the glass is safety glass it may break if dropped bumped or struck Care must be taken when handling the glass Heater System Maintenance me eo e ne Turn off the circuit breaker unplug the appliance before servicing the heater system Allow appliance to cool before removing Remove the hood by pulling it straight out Remove the upper panel door front by lifting it up and out Remove the four outer screws See Figure 13 Pull the heater system o
24. he opening and depth dimensions listed in Figures 1 and 2 Before plugging the appliance into the wall outlet make sure all control switches are in the OFF position Open the lower grille panel to gain access to the controls Before finishing the cabinet the appliance must be set into the cabinet and the power cord routed to the electrical outlet If the power cord is not being used refer to Section F Wiring for hard wiring instructions If the power cord does not reach the outlet a No 16 AWG minimum wire size extension cord rated for a minimum of 1875 watts may be used To complete the appliance installation refer to Section H Final Installation 2 Non Cabinet or Chase Installation a b Follow recommended framing dimensions in Figures 1 and 2 Set the appliance into the framed opening Secure the appliance in place by bending out the two nailing flanges on both sides of the appliance and nail to the framing The nailing flanges have been positioned 5 8 back from the front of the appliance to allow for the addition of drywall Wiring instructions for 120 208 240V can be found in Section F Wiring The power cord must be removed and appliance be hardwired in all non cabinet or chase installations Use recommended power supply wire size in accordance to national and local codes It is recommended to have the appliance on a dedicated service Remove the protective cover before finishing the front of the appliance To finish out the
25. k all wiring for loose connections Flames are frozen i Loose wiring Check all wiring for loose connections Flame element is not attached to motor Reattach the flame element to the motor Motor is defective Replace the motor Excessive noise in lower portion of 1 Flame element isn t seated properly 1 Reinstall the flame element the appliance 2 Motor is defective 2 Replace the motor Turn the heater switch on or off and Operating the heater s system defaults to Turn the flame switch remote transmitter or wall switch to the the appliance shuts off the flame switch setting ON position Heater doesn t come on 1 Heater switch is off A Turn heater switch on 2 Thermostat is set too low Turn the thermostat knob clockwise until you hear a click 3 Heater system is overheated The heater is protected by a thermal cutout switch Shut off all appliance switches on the dashboard including the main power switch Wait 5 minutes then turn the appliance on Loose wiring I Check all wiring for loose connections Fan runs but no heat is put out 1 Loose wiring 1 Check all wiring for loose connections 2 Bad heating element 2 Replace the heating system Heater element is on but fan doesn t 1 Loose wiring 1 Check all wiring for loose connections run 2 Fan is defective 2 Replace the heating system The heater doesn t turn off Thermostat is set too high Turn the thermostat knob counter clockwise until you hea
26. lamp not provided and secure 6 Connect black L white L and red L wires of the appliance to the black white and red wires from the service Connect green ground wire from appliance to the ground of the service See Figure 4 7 Wall switch wiring see below is to be done at this time 8 Replace the cover plate onto the appliance 9 Remove the protective cover by cutting the tape located on the outer perimeter and follow Section I Final Installation on setting up the appliance 2 Wall Switch Wiring 24VAC not connect wires to 120 208 240VAC hardwired appliances only a Turn off circuit breaker b Remove cover plate located on the right side of appliance c Feed 8 of wire for the wall switch through the cable clamp and secure Low voltage wire can be used for the wall switch connection It is recommended to only go 10 from the appliance to the wall switch 7 CRESTFIRE SERIES ELECTRIC FIREPLACE 1030 239 0995 EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 Sie x s No one builds a better fire d Locate the light blue wall switch wires in the appliance Connect one wall switch blue wire to wire for switch and WARNING connect the other wall switch blue wire to the other wire for Always use properly grounded fused and polarized switch outlets Always use ground fault protection where e Replace the cover plate onto the appli
27. liances only See Figures 5 6 Combustible material may not cover the black outer surface on 208 220 240V appliances See Figure 7 Grilles and air openings cannot be covered in any circumstances Noncombustible material may cover all black outer surfaces Grilles and air openings may not be covered Protective cover may stay on during framing but removed before final finishing Once final finishing has been completed the protective cover can be used to protect appliance until final installation is complete top view top view appliance face drywall appliance face drywall combustible combustible material material Figure 6 Combustible Finishing Material Figure 7 Combustible Finishing Material for 110 120V appliances for 208 220 240V appliances CRESTFIRE SERIES ELECTRIC FIREPLACE dre HEAT N CLO No one builds a better fire Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 H FINAL INSTALLATION Remove the protective cover to access final installation items Remove the hood lava rock and white rock from the inside of the appliance 1 Attaching the Hood Attach the hood by sliding the short flange into the clips located above the upper panel See Figure 8 2 Remove the Log Assembly The logs are attached to the grate by two zip ties Carefully cut both ties using a utility knife or side cutters Discard the ties and packaging material Lift the log set straight up
28. nstallation and CF550E 3614 45 22 317 0 CF550EV 921mm 1143mm 572mm 810mm CF750E 4175 50 25 35 s CF750EV 1045mm 1270mm 635mm B99mm Figure 1 Appliance Locations 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 4 No one builds a better fire H EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 SSS a a S J D FRAMING Figure 2 shows a typical framing of this appliance using combustible materials All required clearances to combustibles must be adhered to Header height is measured from the base of the appliance CEILING 30 min 762mm 3A 12 19mm 305mm Y O Y B Mantel height listed is measured r height from the BASE of the appliance ris CF550E 364 3174 31 4 CF550EV 921mm 794mm 800mm If using the PBT or BKT Cabinet Trim Kits CF750E 414 347 35 increase the width A by 174 32mm and CF750EV 1048mm 886mm 89mm header height B by s 16mm Figure 2 Framing CAUTION Tools and building supplies normally required for installation Provide adequate clearances around the air openings and adequate accessibility clearances for servicing and Tools Building Supplies proper operation Saw Wall finishing materials
29. on the appliance to set the desired position d With the appliance turned onby the wall switch you can override it by turning the manual flame switch on the appliance to OFF or by pressing the OFF button on the remote transmitter 4 FCC Requirements If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or TV technician for help CANADIAN EQUIPMENT REQUIREMENTS This digital apparatus does not exceed the Class A Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications This device complies with RSS 210 of Industry and Science Canada Operation is subject to the following two conditions 1 This device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These
30. plate located on the right side of appliance 3 Disconnect black L and white L wires between the appliance and plug Remove the power cord from the cover plate Remove the electrical knockout and install the cable clamp not provided onto the cover plate Remove the connectors on the wires from the appliance and strip them back Y 4 Feed 8 of service wire through cable clamp and secure 5 Connect black L and white L wires of the appliance to the black and white wires from the service Connect green ground wire from appliance to the ground of the service See Figure 3 6 Wall switch wiring see below is to be done at this time 7 Replace the cover plate onto the appliance 8 Remove the protective cover by cutting the tape located on the outer perimeter and follow Section H Final Installation on setting up the appliance c HT240V Heater Kit and 208 220 240VAC Hardwire Installation Minimum 14 gauge three conductor wire non metallic sheathing with ground 1 Turn off circuit breaker 2 Remove cover plate located on the right side of appliance 3 For HT240V installation only disconnect black L and white L wires between the appliance and plug Remove the power cord HT240V only from the cover plate 4 Remove the electrical knockout and install the cable clamp onto the cover plate Remove the connectors on the wires from the appliance and strip them back gt 5 Feed 8 of service wire through cable c
31. r a click Excessive noise in upper portion of 1 Build up of dirt on the fans 1 Clean all fans the appliance 2 Heater fan is defective 2 Replace the heater system Remote control doesn t work Main power switch is off Turn the main power switch on Remote is out of range Move remote closer to the appliance Low batteries Replace the batteries Lost initialization Reinitialize remote Wall switch doesn t work Main power switch is off Turn the main power switch on Loose wiring Check all wiring for loose connections Wall switch is defective f Replace the wall switch The heater may emit a slight harmless odor when first used This is a normal condition caused by initial heating of the internal parts and will not occur again 4030 239 Rev G CRESTFIRE SERIES ELECTRIC FIREPLACE 16 H EAT N CLO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 No one builds a better fire L OPTIONAL COMPONENTS 1 ES w WSK 21 DM1031 DM1036 WSK 21 W HT240V RCE HNG DM1031B DM1036B Wall Switch Kit 240V Heater Kit Remote Control DM1031S DM1036S CF550E amp CF750E only Bi fold Glass Doors Refractories E JO T 221 ae EME I RFH550E Hearth Refractory CF550E amp CF550EV only left right lt RF550E CF550E amp CF550EV RF750E CF750E amp CF750EV Side Refractory
32. t dust particles These can be removed by buffing lightly with a clean dry cloth To remove fingerprints or other marks the glass can be cleaned with a damp cloth using a good quality household glass cleaner The glass should be completely dried with a lint free cloth or paper towel In the event of glass breakage vacuum all remaining glass pieces with a shop vac DO NOT VACUUM IF PIECES ARE HOT Replace glass with only a glass panel ordered direct or through your local distributor Never use substitute material Only fully tempered soda lime safety glass may be used on this appliance 3 Replacing the Light Bulbs The light bulbs will need to be replaced when the flame and or ember bed is dark on one side Replace the bulbs with 75 watt halogen bulbs with mini candelabra base Do not exceed 75 watts per bulb Light bulbs can be purchased at local hardware lighting stores online or by phone To order online log onto www lite house com or call 1 800 838 0977 Sylvania model 75Q CL MC RP or Satco model S3157 are recommended Safety Note Handle glass with care to avoid striking scratching or slamming shut NEVER clean glass when hot Keep children and pets a safe distance away WARNING To avoid accidental burning of the skin allow at least five minutes for the light bulbs to cool before touching them a Turn off circuit breaker or unplug appliance before replacing the light bulbs b Open the lower grille pan
33. tains at least 3 feet 9m from the front of the heater and keep them away from the sides and rear Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended Always unplug heater when not in use Do not operate any heater with a damaged cord or plug or after the heater malfunctions has been dropped or damaged in any manner Return heater to authorized service facility for examination electrical or mechanical adjustment or repair Do not use outdoors This heater is not intended for use in bathrooms laundry areas and similar indoor locations Never locate heater where it may fall into a bathtub or other water container Do not run cord under carpeting Do not cover cord with throw rugs runners or the like Arrange cord away from traffic area and where it will not be tripped over To disconnect heater turn controls to off then remove plug from outlet Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage the heater To prevent a possible fire do not block air intakes or exhaust in any manner A heater has hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids are used or stored Use this heater only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to
34. te this appliance where it may fall into a cated out of traffic Keep combustible materials such bathtub or other water container as furniture pillows bedding papers clothes and cur tains at least 3 feet 9M from the front of the appliance Note Minimum and maximum clearances must be main CAUTION tained at all times Illustrations throughout these instructions reflect typical installations and are for design purposes only Actual installation may vary slightly due to individual design preferences Do not expose appliance to the elements such as rain etc The illustrations and diagrams used throughout these instal lation instructions are not drawn to scale WARNING To prevent contact with sagging or loose insulation the appliance must not be installed against vapor barri ers or exposed insulation Localized overheating could occur and a fire could result 1 Appliance Locations and Space Requirements Figure 1 illustrates a variety of ways the appliance may be located in a room The 2 Crestfire Series appliances may be installed 14 directly on the floor or raised on a hearth 356mm 2 Clearances e Figure 1 shows all clearances that must be maintained around the appliance Y 14 356mm 1 26mm min CAUTION Wear gloves and safety glasses for protection during i
35. ted on the appliance Features of the appliance flame motion and heater will remain in their last set position If you would like to change the setting you will have to access the manual controls located on the appliance to set the desired position 3 To turn off the appliance press the OFF button on the hand held remote transmitter 4 With the appliance turned on by the hand held remote transmitter you can override it by turning the manual flame switch on the appliance to OFF or by turning the optional wall switch off 5 Operation of the switches on the dashboard will override all other switches within the appliance system and be operated by the dashboard switches 3 Wall Switch Control hardwired appliances only WSK 21 amp WSK 21 W a The wall switch wiring can be found in the Section F Wiring b The wall switch has an operating voltage of 24VAC do not hook up to 120 208 240VAC For installations you can use 24AWG thermostat wire connected to a standard wall switch It is recommended not to exceed 15 of wire from appliance c With the main power switch located on the appliance in the ON position the wall switch can turn the appliance on and off The wall switch does not control the other switches or controls located on the appliance Features of the appliance flame motion and heater will remain in their last set position If you would like to change the setting you will have to access the manual controls located
36. ut of appliance With the heater system out of the appliance reach into the back of the appliance and unplug wire harness from connector To remove the plug squeeze both sides and pull Slide the heater system back into the appliance making sure that the wires do not touch the heater housing If the heater system is not locked on the clip the front will not be flush Once the front of the heater system is flush with appliance reinstall the four screws removed earlier Replace the upper panel and hood Turn on circuit breaker when heater installation is complete Follow the operating instructions found in section I Operaing Instructions Remove Outer Screws Figure 13 Installing the Heater CRESTFIRE SERIES ELECTRIC FIREPLACE 1003 4030 239 Rev G EAT N LO Hearth amp Home Technologies Inc 800 W Jefferson Lake City MN 55041 No one builds a better fire K TROUBLESHOOTING Possible Causes Appliance doesn t turn on with flame Main power switch is off 5 Turn the main power switch to the ON position Switch remote transmitter or wall Circuit breaker tripped May need to put the appliance on a dedicated service or switch reduce the number of appliances on the ciruit Unplugged from wall outlet Plug cord into outlet Loose wiring Check all wiring for loose connections Appliance is on but no flame or low The bulbs are burned out a Replace the bulbs flame intensity Loose wiring d Chec
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