Hans Grohe 26396001 Plumbing Product User Manual
Contents
1. ShowerArc 26396001 ansgrone ShowerArc 26396001 87 BAYA Minimum ceiling height 90 1 2 Installation Considerations For best results Hansgrohe recommends that this unit be installed by a licensed professional plumber Please read over these instructions thor oughly before beginning installation Make sure that you have all tools and sup plies needed to complete the installation Inspect the ShowerArc thoroughly for ship ping damage before beginning installation The installation shown on page 2 is ideal for users of approx 5 11 in height The installation height may be increased if desired All measurements including the minimum ceiling height must be increased as well The ShowerArc requires 1 2 NPT female fittings one for the hot supply and one for the cold supply recessed 3 8 behind the surface of the A finished wall The thermostatic mixing valve may be installed on either side of the shower For proper operation of the thermostatic mixing valve the hot supply must enter the valve on the left and the cold supply must enter the valve on the right If the valve is cross connected it cannot function correctly The difference in water pressure between the hot and cold supplies should not exceed 10 psi or the thermostatic mixing valve cannot work properly The hot and cold supplies must be thor oughly flushed before installation of the2. ETE Guess Enns MIO AI p function Inn nn HI UT irr nnt nin n 26 Cleaning the Handshower The handshower uses the Rubit cleaning system If scale deposits are noticed in the spray channels rub across the channels with a finger or a sponge to dislodge them If necessary pour about 3 4 of a commercial scale remover such as Lime Away or CIR into a shallow dish Soak the spray face for the amount of time shown in the label instructions Rinse the spray face with clear water Reinstall the handshower Flush the handshower for at least one minute before using 27 Replacement Parts 20 2171 28 OOAONAAKRWNH RON 0O wall flange escutcheon branch connection branch connection shower hose handshower handshower holder body spray showerhead handle shutoff unit with selector escutcheon thermostat cartridge noise reducer Maintenance Note The check valves should be removed and cleaned yearly 96768000 96767000 97496000 97497000 28276000 28504001 28321000 97603000 97195001 25971000 97976000 97491000 94282000 94073000 ball s union rear panel cover sleeve nut pipe elbow pipe pipe pipe inner standpipe check valve wall to wall mounting set check valve base body for thermostat check valve check valve 96742001 97493000 97494000 97492000 97495000 97499000 97500000 97501000 97498000 94074000 26397
3. Hansgrohe Inc 1492 Bluegrass Lakes Parkway Alpharetta GA 30004 Tollfree 800 334 0455 In requesting warranty service you will need to provide 1 The sales receipt or other evidence of the date and place of purchase 2 A description of the problem 3 Delivery of the product or the defective part postage prepaid and carefully packed and insured to Hansgrohe Inc 1492 Bluegrass Lakes Parkway Alpharetta Georgia 30004 Attention Technical Service if required by Hansgrohe When warranty service is completed any repaired or replacement product or part will be returned to you postage prepaid EXCLUSIONS AND LIMITATIONS REPAIR OR REPLACEMENT OR IN LIMITED CIRCUMSTANCES REFUND OF THE PURCHASE PRICE AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL SPECIAL OR CONSE QUENTIAL DAMAGES ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY INCLUDING MERCHANTABILITY Some States do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclu sion may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from State to State You may be required by law to give us a reasonable opportunity to correct or
4. Components with damaged surfaces must be replaced or injury could result Damage caused by improper treatment is not covered under the warranty Limited Lifetime Consumer Warranty This product has been manufactured and tested to the highest quality standards by Hansgrohe Inc Hansgrohe This warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1 1996 and installed in either the United States or Canada WHO IS COVERED BY THE WARRANTY This warranty extends to the original consumer purchaser only This warranty is non transferable WHAT IS COVERED BY THE WARRANTY This warranty covers only your Hansgrohe manufactured product Hansgrohe warrants this product against defects in material or workmanship as follows Hansgrohe will repair at no charge for parts only or at its option replace any product or part of the product that proves defective because of improper workmanship and or material under normal installation use service and maintenance If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made Hansgrohe may elect to refund the purchase price in exchange for the return of the product LENGTH OF WARRANTY Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentenc es If you are a consumer who purchased the product for use primarily for personal family or househol
5. behind the surface of the finished wall for the hot and cold water supplies for the thermostatic mixing valve 3 8 Installation in 90 corner FAI AYNA qe RER s e ES A Only one set of supplies is required do not install two sets of supplies The thermostatic mixing valve may be installed on either wall This diagram shows both possible positions for the installation Installation in 90 Corner A Seal the wall around the supplies R x with waterproof sealant pt Failure to seal the wall can lead to possible water damage anchors with waterproof sealant Failure to seal the wall can lead to possible water damage Seal the wall around the anchors with waterproof sealant ap Failure to seal the wall can lead to possible water damage Be careful not to drill into water lines A Seal the wall around the anchors with waterproof sealant D Failure to seal the wall can lead to possible water damage Seal the wall around the anchors with waterproof sealant ap Failure to seal the wall can lead to possible water damage Turn to page 22 to continue the installation Wall to Wall Installation 2x 2x duy duy A y 6 uz 6 N by po
6. ShowerArc The finished wall surface tile etc must be installed before the ShowerArc can be installed Use caution when drilling the mounting holes Be careful not to drill into water lines Protection against backflow is provided by check valves The check valves should be removed and cleaned yearly please see the maintenance note on page 29 The ShowerArc is not for use with an instantaneous water heater Technical Information Recommended water pressure 43 5 72 5 psi Minimum water pressure 43 5 psi Max water pressure 145 psi Recommended hot water temp 120 140 F Max hot water temp 165 F Flow rate showerhead 2 5 gpm bodysprays 0 6 gpm each handshower 2 5 gpm The thermostatic mixing valve has a high temperature limit stop which may be reset to comply with local plumbing codes see page 23 This unit is listed by IAPMO Please know and follow all applicable local plumbing codes when setting the temperature on the water heater In Massachusetts the water heater may be set no higher than 112 F Installation in 90 corner Instructions begin on page 5 approx 28 approx 28 approx 97 3 HEN Wall to wall installation 40 Requires 26397000 installation kit included Instructions begin on approx 978 page 13 LL WA gt 57 4 Ye 93 91 3 ASh 2 Vs 23 a 33 5 45 Roughing in The ShowerArc requires 1 2 NPT female fittings recessed 3 8
7. cure any failure to comply before you can bring any action in court against us under the Magnuson Moss Warranty Act PRODUCT INSTRUCTIONS AND QUESTIONS Upon purchase or prior to installation please carefully inspect your Hansgrohe product for any damage or visible defect Prior to installing always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product If you have questions at any time about the use installation or performance of your Hansgrohe product or this warranty please call or write to us or call us toll free at 800 334 0455 ansgrone Hansgrohe Inc e 1490 Bluegrass Lakes Parkway Alpharetta GA 30004 Tel 770 360 9880 e Fax 770 360 9887 www hansgrohe usa com US Installation Instructions Part No 90404701 Revised 12 2007
8. 000 96456000 97490000 29 Troubleshooting Possible Cause Solution Unit outputs both hot and cold not a product defect the correct the plumbing water but it does not mix hot and cold supplies are reversed Water temperature does not high temperature limit stop not reset high temperature limit ES hot enough set correctly stop handle not justified justify the handle thermostat cartridge is faulty replace thermostat cartridge Water temperature is erratic thermostat cartridge is faulty replace thermostat cartridge Water drips for several min not a product defect normal not a problem utes after the unit is turned off clearing of showerhead Water drips constantly after stop unit is faulty replace the stop unit unit is turned off Handle turns but water does handle screw not tightened tighten handle screw not turn on off Water pressure is poor or filters on thermostat cartridge clean thermostat cartridge pressure decreases as water is are clogged with debris contact Technical Support for made warmer cooler instructions 30 Cleaning Recommendation for Hansgrohe Products Modern lavatory faucets kitchen faucets and showers consist of very different materials to comply with the needs of the market with regard to design and functionality To avoid damage and returns it is necessary to consider certain criteria when cleaning Cleaning Materials for Faucets and Showers Acids are
9. Y gt gt y 2x 2x dum NWT 6 Gin 6 N A Only one set of supplies is required do not install two sets of supplies The thermostatic mixing valve may be installed on either wall The diagram shows both possible positions for the installation Wall to Wall Installation D A Seal the wall around the supplies with waterproof sealant Failure to seal the wall can lead to possible water damage A X Seal the wall around the anchors with waterproof sealant Failure to seal the wall can lead to possible water damage Seal the wall around the anchors with waterproof sealant Failure to seal the wall can lead to possible water damage Be careful not to drill into water lines Install the 26397000 mounting set 20 Seal the wall around the an chors with waterproof sealant Failure to seal the wall can lead to possible water damage Turn to page 22 to continue the installation 21 Install the Cover Escutcheon and Handle Reset the High Temperature Limit Stop Loosen the handle screw with a 3 mm Allen wrench Remove the retainer clip and stop ring from the stem Turn the stop unit to the handshower pos
10. a necessary ingredient of cleaning materials for removing lime however please pay attention to the following points when cleaning faucets and showers e Only use cleaning materials which are explicitly intended for this type of application e Never use cleaning materials which contain hydrochloric formic phosphoric or acetic acid as they cause considerable damage e Never mix one cleaning material with another Never use cleaning materials or appliances with an abrasive effect such as unsuitable cleaning powders sponge pads or micro fiber cloths Cleaning Instructions for Faucets and Showers Please follow the cleaning material manufacturer s instructions In addition pay attention to the following points e Clean the faucets and showers as and when required Use the amount of cleaning product and the amount of time recommended by the manufacturer Do not leave the cleaner on the fixture longer than necessary e Regular cleaning can prevent calcification e When using spray cleaners spray first onto a soft cloth or sponge Never spray directly onto the faucet as droplets can enter openings and gaps and cause damage e After cleaning rinse thoroughly with clean water to remove any cleaner residue Important Residues of liquid soaps shampoos and shower foams can also cause damage so rinse with clean water after using Please note if the surface is already damaged the effect of cleaning materials will cause further damage
11. d purposes this war ranty extends for as long as you own the product and the home in which the product is originally installed If you purchased 31 the product for use primarily for any other purpose including without limitation a commercial purpose this warranty extends only i for 1 year with respect to Hansgrohe and Commercial products and ii for 5 years with respect to AXOR products THIS WARRANTY DOES NOT COVER AND HANSGROHE WILL NOT PAY FOR A Conditions malfunctions or damage not resulting from defects in material or workmanship B Conditions malfunctions or damage resulting from 1 normal wear and tear improper installation improper mainte nance misuse abuse negligence accident or alteration or 2 the use of abrasive or caustic cleaning agents or no rinse cleaning products or the use of the product in any manner contrary to the product instructions 3 Conditions in the home such as excessive water pressure or corrosion C Labor or other expenses for the disconnection deinstallation or return of the product for warranty service or for installa tion or reinstallation of the product including but not limited to proper packaging and shipping costs or for installation or reinstallation of the product D Accessories connected materials and products or related products not manvfactured by Hansgrohe TO OBTAIN WARRANTY PARTS OR INFORMATION Contact your Hansgrohe retailer or contact Technical Service at
12. ition Turn the temperature control stem until the output water is the desired high temperature usually 110 23 Turn the stop unit to the off position Install the stop ring so that the tooth is against the stop Install the clip Install the handle Tighten the handle screw with a 3 mm Allen wrench 24 Justify the Handle Turn the diverter handle to the handshower position Turn the temperature control knob until the output water is 100 F Turn the diverter handle to the off position Loosen the handle screw with a 3 mm Allen wrench Remove the handle Align the indexing mark on the temperature control knob with the 100 mark Replace the handle Tighten the handle screw 25 User Instructions Turn the temperature control knob to change the tem perature Turn it clockwise to make the water cooler counter clockwise to make the water warmer When the knob is turned counter clockwise to the 100 position it will stop To obtain water hotter than 100 push the knob in and continue turning it counter clock wise Turn the diverter handle to select the handshower bodysprays or showerhead If the indicator on the handle is positioned between the showerhead and bodyspray positions water will come from both Using the Handshower Turn the function lever to until the desired spray mode has been obtained lever HIE ULL FEET
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