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Hand Held Products 3870 Scanner User Manual
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1. 4 Cordless Scanning System Quick Start IMAGETEAM 3875 You may automatically discharge the IT3875 charge pack by scanning the following bar code The scanner remains operational during the discharge however the status LED flashes like a heartbeat IT3875 Charge Pack Discharge Associating the Cordless Scanner to a Base Important Make sure the cordless scanner s charge pack has been fully charged See page 3 for charging instructions Using the cordless scanner scan the Association Bar Code the bar code label on the top of the base to link that scanner to the base Two quick beeps followed by clicking then a single beep indicates a good association The scanner is in communication with the base If the scanner clicks for 30 seconds and signals an error triple beep it has not associated with the base Note If the charge pack is removed from the scanner and replaced after association the scanner automatically reassociates to the base if the base has power In this case the scanner beeps when a charged charge pack is installed then beeps a second time after full association typically five to ten seconds later Note A scanner always defaults to work group 0 after scanning a base D bar code Sample codes have been included in the back of this Quick Start Guide Scan
2. IMAGETEAM SCANTEAM SCANTEAM CLESS NIMH S 3870 3875 5770 2070 Charge Pack 3 Years 3 Years 3 Years 1 Year 10 Cordless Scanning System Quick Start Statement of Agency Compliance This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Class B Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures eReorient or relocate the receiving antenna elncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit diff
3. ss Handele PRODUCTS Cordless Scanning System SCANTEAM 2070 Base IMAGETEAM 3870 75 Linear Imager SCANTEAM 5770 Laser Quick Start Disclaimer Hand Held Products Inc Hand Held Products reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made The information in this publication does not represent a commitment on the part of Hand Held Products Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this material This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hand Held Products 2000 2005 Hand Held Products Inc All rights reserved Web Address www handheld com The CE mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89 336 EEC Electromagnetic Compatibility Directive and the 73 23 EEC Low Voltage Directive For further information please contact Hand Held Products Inc Nijverheidsweg 9 5627 BT Eindhoven The Netherlands
4. The equipment is intended for use throughout the European Community but its authorization for use in France is restricted as follows PAN European Frequency Range 2 402 2 480 GHz Restricted Frequency Range for use in France 2 448 2 480 GHz CDRH Laser Safety Statement ST5770 only This product complies with US DHHS 21 CFR J Part 1040 10 This product is a CLASS II LASER PRODUCT with a maximum output of 1 0 mW at 670 nanometers and continuous wave EN 60825 1 Laser Safety Statement ST5770 only This product is classified as a CLASS 2 LASER PRODUCT with a maximum output of 9 0 mW at 670 nanometers per EN 60825 1 1994 Issue 2 June 1997 Parameter Specification Electromagnetic Emissions Immunity U S A FCC Part 15 Class B Verified Canada SOR 88 475 Class B Verified Europe EN 55022 CISPR22 Class B ETS 300 826 Type Certified EMC 89 336 EEC EN55024 Safety U S A UL Listed C22 2 No 950 UL 1950 Canada 3548cUL Listed Europe TUV Rheinland GS Licensed EN 60950 IEC 950 Scanner and Base only not on battery Australia conforms to AS NZS Standard Onion Mexico does not apply to IT3875 NOM Certified RF Approvals U S A FCC Part 15 249 Certified Canada RSS 210 Certified Europe ETS 300 328 Certified Australia C TICK Mexico IT3870 SCT RCPWEIMO1 348 ST2070 RCPWESC01 349 12 Cordless Scanning System Quick Start Enlarged Views of Regulatory Labels IT3870 MAY 2002
5. Model IMAGETEAM 3870 Item 3870XX XX S N 12345 REV SW 1 6 1 08 Hand Held Products Inc Skaneateles Falls NY 13153 USA Made in USA IT3870 Scanner Left Side View ACCESSORY A el us e S E153740 0168 CONFORMS TO U S DHHS 21 CFR SUBCHAPTER J PROTECTED BY U S PATENTS SEE MANUAL FOR PATENT COVERAGE AND LISTING NO USER SERVICEABLE PARTS OPENING VOIDS WARRANTY IT3870 Scanner Right Side View ff Complies with en conformite avec CC PART 15 Fi CANADA ICES 003 See ual Ref r z vous la documentation CISPR 22 CLASS B Contains TX FCC ID EHAUL ISC RSS CNR 210 CANADA 31101021090A 13 Cordless Scanning System Quick Start AUGUST 2002 Model IMAGETEAM 3875 Item 3875XX XX S N 12345 REV SW 1 6 1 08 Hand Held Products Inc Skaneateles Falls NY13153 USA Made in USA Enlarged Views of Regulatory Labels IT3875 Manufacture IT3875 Scanner Left Side View ACCESSORY A eus PAL lef E153740 LISTED C ores D CONFORMS TO U S DHHS 21 CFR SUBCHAPTER J PROTECTED BY U S PATENTS SEE MANUAL FOR PATENT COVERAGE AND LISTING NO USER SERVICEABLE PARTS OPENING VOIDS WARRANTY IT3875 Scanner Right Side View Fi CANADA ICES 003 See manual Ref r z vous la documentation CISPR 22 CLASS B Contain
6. operation Canada ICES 003 See Manual Ref r z vous la documentation CISPR 22 CLASS B Contains TX FCC ID EHAUL ISC RSS CNR 210 CANADA 31101021090A MANUFACTURED August 2001 ODEL SCANTEAM 2070 U 35 00134 2070 1A 3 80 1 08 ST2070 Base Bottom 16 Cordless Scanning System Quick Start Sample Symbols UPC A 0 123456 7890 Interleaved 2 of 5 NI Code 128 1234567890 ll NN Code 128 EAN 13 TI Code 39 9 780330 290951 II NIN BC321 Codabar lil Code 11 with 2 Check Characters A13579B IIIIII 0123456789 Cordless Scanning System Quick Start 17 18 Cordless Scanning System Quick Start Sample Symbols PDF417 LJ PDF417 Test Message MicroPDF417 Maa MicroPDF417 Test Message Matrix 2 of 5 6543210 Code 93 e 2 of 123456 9 Cod 5 li 01 00123456789012 EAN UCC Composite Symbology with RSS Limited a ai n 01 12345678901231 10 123456789 11 001205 3202 001234 Hand Held Products Inc 700 Visions Drive P O Box 208 Skaneateles Falls NY 13153 0208 3870 75 5770 QS Rev D 5 05
7. D PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT INNO EVENT SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES AND IN NO EVENT SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT WARRANTY TORT OR OTHERWISE EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES LOSSES OR DAMAGES SOME STATES PROVINCES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Cordless Scanning System Quick Start 9 All provisions of this Limited Warranty are separate and severable which means that if any provision is held invalid and unenforceable such determination shall not affect the validity of enforceability of the other provisions hereof Use of any peripherals not manufactured sold by Hand Held Products voids the warranty This includes but is not limited to cables power supplies cradles and docking stations Hand Held Products Inc extends these warranties only to the first end users of the products These warranties are nontransferable Limited Warranty Durations
8. Hand Held Products shall not be liable for use of our product with equipment ie power supplies personal computers etc that is not CE marked and does not comply with the Low Voltage Directive Lneoazs C S A Statement Spe This product must be used with a certified Class 2 Power NRTL C supply or be powered by a certified SELV Safety Extra Low Voltage output Patents Please refer to the product packaging for patent information Table of Contents Chapter I Cordless Quick Start Guide Introduction About the Charge Pack Associating the Cordless Scanner to a Base IMAGETEAM 3875 Scanner Features Product Service and Repair Technical Assistance Limited Warranty Statement of Agency Compliance Cordless Quick Start Guide Introduction The cordless scanning system consists of the SCANTEAM 2070 Base unit and at least one IMAGETEAM 3870 Cordless Linear Imager IMAGETEAM 3875 Cordless Linear Imager or SCANTEAM 5770 Cordless Laser Scanner Up to nine IT3870 IT3875 or ST5770 scanners may be associated with one base Each cordless scanner has a removable rechargeable charge pack and provides real time decoding within 100 feet 30 m radius of the base unit depending on the environment The IT3875 is intended to serve cordless applications that require enhanced user host inte
9. a bar code to make sure that your scanner is working correctly after you have charged the charge pack and associated the scanner with a base Cordless Scanning System Quick Start 5 IMAGETEAM 3875 Scanner Features The IMAGETEAM 3875 includes a keypad and display In addition to having all of the functionality of the other cordless scanners offered by Hand Held Products the IT3875 allows you to key in data and run scripts that are shipped with the scanner Two PC tools also are available to help generate custom applications IQ App Loader or IQ App Designer IT3875XXX X2 1 and ST2070 5 only You may use IQ App Designer to build custom applications with minimal programming experience One of the factory installed scripts shows the history of the past ten scans on the display After you scan a bar code and the information is successfully communicated to the base the bar code information appears on the top of the display Data from the most recent scan appears at the top of the display while older data moves down one line at a time The arrow keys may be used to scroll up and down through the scan history Once a line is selected it is highlighted You may also run a script that allows you to enter a part number and quantity The part number and quantity prompts can be displayed in six languages You may enter alphanumeric characters The most recently scanned message is stored in its entirety up to 2710 characters Older messages ar
10. adaptor 3 The LED on the bottom of the charge pack blinks red temporarily as part of the charge initialization sequence After initialization the LED remains solid red while the charge pack is charging The LED shows green when the charge pack is fully charged and ready to use Note Recharge Time 6 hours at any voltage at 20 C 68 F Press Release Buttons 2 Places 4 After the charge pack is fully charged attach it to the cordless scanner by pressing the pack firmly align the prongs on the pack with the mating receptacles in the base of the scanner until the release buttons click holding the pack firmly in place When you attach a charged charge pack to the cordless scanner you will hear a single beep 5 If you have not set up your Cordless System refer to Setting Up and Connecting the Cordless System section in the System Manual for instructions When the charge pack needs recharging the yellow LED on top of the scanner pulses in short continuous blinks when the trigger is pulled If the LED stops flashing when the temperature lowers or you do not use the charge pack for some time you still need to charge the charge pack Cordless Scanning System Quick Start 3 Conditioning the Charge Pack e Charge packs are shipped uncharged and need to be conditioned for full capacity and longer life e Charge the charge pack for 12 hours for the first two times to fully condition the pack Fully discharge in bet
11. d com Technical Assistance If you need assistance installing or troubleshooting your scanner please call your Distributor or the nearest Hand Held Products technical support office North America Canada Telephone 800 782 4263 option 4 8 a m to 6 p m EST Fax number 315 685 4960 E mail natechsupport handheld com Europe Middle East and Africa Telephone European Ofc Int 31 0 40 79 99 393 U K Ofc Int 44 1925 240055 E mail eutechsupport handheld com Asia Pacific Telephone Int 852 3188 3485 or 2511 3050 E mail aptechsupport handheld com America Latina Tel fono 704 998 3998 opci n 8 E mail latechsupport handheld com Online Technical Assistance You can also access technical assistance online at www handheld com 8 Cordless Scanning System Quick Start Limited Warranty Hand Held Products Inc Hand Held Products warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products published specifications applicable to the products purchased at the time of shipment This warranty does not cover any Hand Held Products product which is i improperly installed or used ii damaged by accident or negligence including failure to follow the proper maintenance service and cleaning schedule or iii damaged as a result of A modification or alteration by the purchaser or other party B excessive voltage or current supplied to or drawn fr
12. e e rechargeable charge packs designed to operate through a whole work day This Quick Start Guide contains information about charging your cordless scanners charge pack and associating the scanner to the base For more detailed information on how to set up operate and program the cordless system see the Cordless System Manual Cordless Scanning System Quick Start 1 This guide contains the following information Charge pack and charging Information Associating the cordless scanner to a base Customer support information e Limited warranty and warranty durations About the Charge Pack CLESS NIMH S Power is supplied to the cordless scanner by a rechargeable charge pack that snaps onto the bottom of the scanner Each scanner is shipped with a charge pack See the charge pack specifications in the Cordless System Manual for storage information Order backup or replacement charge pack s from your distributor North American Charging Information The charge pack is designed to plug into any two prong North American AC power outlet for direct charging You need no additional equipment and you can recharge the pack virtually anywhere Worldwide Charging Information Since the charge pack is rated for both 120 240 V 50 60Hz applications it may be charged worldwide Inexpensive snap on adapters and custom 2 bay and 6 bay charge strips are available to accommodate a wide variety of electrical outlets inte
13. e truncated after 63 characters The arrow keys can be used to control vertical line scrolling Use the Function FN key with the up and down arrows to control horizontal character scrolling If the selected line is too wide to fit on the display an arrow appears at the edge of the display indicating additional characters To scroll horizontally toward the end of the line press FN and then the UP arrow To scroll horizontally toward the beginning of the line press FN and then the DOWN arrow Press and release FN and then press the arrow key Pressing and holding the arrow key causes horizontal scrolling to repeat You may also program up to eleven macro strings to save a sequence of keypad strokes In addition you can control the contrast of the display turn the backlight on and off display indicators of the strength of the battery and the radio contact with the base change the font size used when running script applications and display the System Setup menu The System Setup menu lets you run factory scripts determine to which work group a scanner is associated display the scanner ID and determine scanner software revision information 6 Cordless Scanning System Quick Start Note To set up and connect the cordless system to the host system refer to the Cordless System Manual The System Manual includes all programming selections more detailed explanations of the cordless system product specifications scan maps connecto
14. erent from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Caution Any changes or modifications made to this device that are not expressly approved by Hand Held Products Inc may void the user s authority to operate the equipment Note To maintain compliance with FCC Rules and Regulations cables connected to this device must be shielded cables in which the cable shield wire s have been grounded tied to the connector shell Canadian Notice This equipment does not exceed the Class B limits for radio noise emissions as described in the Radio Interference Regulations of the Canadian Department of Communications Le present appareil numerique n emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la classe B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada Cordless Scanning System Quick Start 11 R amp TTE Directive The IMAGETEAM 3870 IMAGETEAM 3875 SCANTEAM 5770 and SCANTEAM 2070 are in conformity with all essential requirements of the R amp TTE Directive 1999 5 EC This equipment has been assessed to the following standards ETS 300 328 ETS 300 826 November 1997 EN 60950 1992 Incl Amdt 1 4 11 This product is marked with C 01680 signifying conformity with Class Il product requirements specified in the R amp TTE Directive
15. om the interface connections C static electricity or electro static discharge D operation under conditions beyond the specified operating parameters or E repair or service of the product by anyone other than Hand Held Products or its authorized representatives This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase Warranty Period Any defective product must be returned at purchaser s expense during the Warranty Period to Hand Held Products factory or authorized service center for inspection No product will be accepted by Hand Held Products without a Return Materials Authorization which may be obtained by contacting Hand Held Products In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand Held Products determines to its satisfaction that the product is defective due to defects in materials or workmanship Hand Held Products at its sole option will either repair or replace the product without charge except for return shipping to Hand Held Products EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE HAND HELD PRODUCTS RESPONSIBILITY AN
16. r illustrations and pinouts maintenance and troubleshooting information Product Service and Repair Hand Held Products provides service for all its products through service centers throughout the world To obtain warranty or non warranty service return the unit to Hand Held Products postage paid with a copy of the dated purchase record attached Contact the appropriate location below to obtain a Return Material Authorization number RMA before returning the product North America Hand Held Products Corporate Offices Telephone 800 782 4263 Option 3 Fax 704 566 6015 E mail naservice handheld com America Latina Hand Held Products America Latina Tel fono 239 263 7600 Fax 239 263 9689 E mail laservice handheld com Brazil Hand Held Products Brazil Telephone 55 21 2176 0250 Fax 55 21 2176 0249 E mail suporte handheld com Europe Middle East and Africa Hand Held Products Europe Telephone 31 0 40 29 01 633 Fax 31 0 40 2901631 E mail euservice handheld com Asia Pacific Hand Held Products Asia Pacific Telephone 852 2511 3050 Fax 852 2511 3557 E mail apservice handheld com Cordless Scanning System Quick Start 7 Japan Hand Held Products Japan Telephone 81 3 5770 6312 Fax 81 3 5770 6313 E mail apservice handheld com Online Product Service and Repair Assistance You can also access product service and repair assistance online at www handhel
17. raction The addition of the 16 key keypad and 97 x 32 pixel graphic 16 character by 4 lines of text LCD backlit display enables the user to enter data and view confirmation of receipt of data The IT3875 linear imagers ship with two installed factory scripts and a product demo These scripts keep track of scan history or part number and quantity Two PC tools also are available to help generate custom applications IQ App Loader and IQ App Designer IQ App Loader is used to compile and load custom script applications created with a text editor IQ App Designer an optional PC software tool automates the creation of scripts and the task of loading a user script application to the system Using IQ App Designer you may build custom script applications with minimal programming experience The cordless system is an economical durable solution for a wide variety of portable data collection applications The cordless system features e a tough ergonomic thermoplastic housing for comfort and durability an advanced two way spread spectrum radio recognition and decoding of the most popular industry standard bar code symbologies including PDF417 coverage of up to 31 416 square feet 2 919 square meters around the base a wide range of interfaces that are compatible with many POS keyboard wedge wands and laser emulation RS 232 terminals and legacy decoders e visible and audible feedback for confirmation of a successful decod
18. rnationally Charge Pack Recommendations e Charge packs are shipped uncharged and need to be conditioned for full capacity and longer life e To maintain the maximum charge capacity charge packs should be allowed to fully discharge prior to charging It is recommended that you establish a process where a charge pack is used until it is fully discharged and fully charged before its next use e Avoid using the charge pack in extreme temperatures Do not disassemble the charge pack There are no user serviceable parts in the charge pack e Avoid extended overcharging do not leave the charge pack charging for more than two weeks Periodically about every 6 months repeat the charge pack conditioning 2 Cordless Scanning System Quick Start Proper Disposal of the Charge Pack When the charge pack has reached the end of its useful life the My charge pack should be disposed of by a qualified recycler or hazardous materials handler Do not incinerate the charge pack or dispose of the charge pack with general waste materials Contact Hand Held Products see page 7 for recycling or disposal information Charging Your Charge Pack CLESS NIMH S Charge the charge pack by following the steps below 1 Detach the charge pack from the bottom of the scanner 2 Fully charge the charge pack Plug the charge pack directly into any common 120 V AC outlet in North America If outside North America use the custom charge strip or
19. s TX FCC ID EHAUL ISC RSS CNR 210 CANADA 31101021090A Complies with en conformite avec CC PART 15 Cordless Scanning System Quick Start 14 Enlarged Views of Regulatory Labels ST5770 Manufactured MAY 2000 Model SCANTEAM 5770 Item 3870XX XX S N 12345 SW 1 6 1 08 REV Hand Held Products Inc Skaneateles Falls NY 13153 USA Made in USA ST5770 Scanner Left Side View LASER LIGHTIS EMITTED FROM THIS APERTURE AVOID EXPOSURE EVITERTOUTE EXPOSITION LUMIERE LASER EMIS PAR CETTE OUVERTURE fm NOM ED NYCE ST5770 Right Side View Complies with en conformite avec FCC PART 15 CANADA ICES 003 See manual Ref r z vous la documentation CISPR 22 CLASS B R 0167 SRD 3a ministerie van verkeer en waterstaat NL 98092570 Nethorlands CEPT RLAN Ee An iN T Germany 2 P 300 CEPT BLAN D S Denmark C CEPT RLAN DK 9825 0167 Contains TX FCC ID EHAUL ISC RSS CNR 210 CANADA 31101021090A Cordless Scanning System Quick Start 15 Enlarged Views of Regulatory Labels ST2070 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subjected to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that can cause un desired
20. ween each initial charge e Fully discharge the charge pack on a periodic basis by leaving the charge pack attached to the scanner until the scanner no longer operates about 24 hours Make sure all idle modes are disabled for this procedure see Charge Pack Conservation Mode description in the System Manual Discharging the Charge Pack A full discharge should take less than 10 hours Full discharge is indicated when the trigger is pulled and held for at least 10 seconds and the reader does not illuminate the aiming line or the status LED Circuitry in the reader prevents an over discharge IMAGETEAM 3870 SCANTEAM 5770 The charge packs naturally discharge through normal use of the reader Alternately they may be discharged without user interaction by following these steps 1 Disassociate the reader from the base unit by scanning the Remove Scan ner Disassociate bar code found below 2 Scan the Battery Discharge Mode bar code found below to temporarily disable the scanner s power saving features The scanner does not operate normally when in this mode Do not scan a bar code or the scanner will exit the Battery Discharge Mode 3 To resume normal operation detach and replace the charge pack then associate with the base unit by scanning the bar code affixed to the base Remove Scanner Disassociate Battery Discharge Mode
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