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Hand Held Products 3820 Scanner User Manual

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1. 2 2 Keyboard Country 2 4 Keyboard Style 2 6 Keyboard Modifiers 2 7 Connecting the Base with RS 232 Serial Port 2 8 RS 232 Baud Rate 2 9 RS 232 Word Length Data Bits Stop Bits and Parity2 10 RS 232 Handshaking 2 11 Host ACK Selection 2 11 Host ACK Enable 2 12 iii Wand Emulation 2 14 Wand Emulation Connection 2 14 Wand Emulation Transmission Rate 2 15 Wand Emulation Polarity 2 15 Wand Emulation Idle 2 16 Wand Emulation Data Block Size 2 16 Wand Emulation Delay Between Blocks 2 16 Wand Emulation Overall Checksum 2 17 Chapter 3 Output Good Read Indicators 3 1 Beeper Good Read
2. 3 12 No Read 3 12 Video Reverse 3 12 iv Chapter 4 Data Editing Prefix Suffix Overview 4 1 To Add a Prefix or Suffix 4 2 To Clear One or All Prefixes or Suffixes 4 3 To Add a Carriage Return Suffix to all Symbologies 4 3 Prefix Selections 4 3 Suffix Selections 4 4 Function Code Transmit 4 4 Intercharacter Interfunction and Intermessage Delays 4 4 Intercharacter Delay 4 5 User Specified Intercharacter Delay 4 5 Interfunction Delay 4 6 Intermessage Delay 4 6 Chapter 5 Data Formatting Data Format Editor Introduction 5 1 To Add a Data Format 5 1 Other Programming Selections 5 2 Data Format Editor Commands
3. 8 2 Scanner Address 8 2 Base Address 8 2 Resetting the Standard Product Default Settings Current Application Work Group 8 2 Resetting the Standard Product Default Settings All Application Work Groups 8 3 Temporary Visual Xpress Configuration 8 3 Chapter 9 Visual Xpress Visual Xpress Introduction 9 1 Installing Visual Xpress from the Web 9 2 Chapter 10 Serial Programming Commands Conventions 10 1 Menu Command Syntax 10 1 Query Commands 10 2 Concatenation of Multiple Commands 10 3 Responses 10 3 Examples of Query Commands 10 3 Trigger Commands 10 4 Resetting the Standard Product Default Settings Current Application Work Group 10 5 viii Resetting
4. 3 1 Beeper Volume Good Read 3 1 Beeper Pitch Good Read 3 2 Beeper Duration Good Read 3 2 LED Good Read 3 2 Number of Beeps Good Read 3 3 Good Read Delay 3 3 User Specified Good Read Delay 3 3 Scanner Trigger Modes 3 4 Manual Serial Trigger Low Power 3 4 Automatic Trigger 3 5 Presentation Mode 3 5 Hands Free Time Out 3 6 Reread Delay 3 6 User Specified Reread Delay 3 6 Centering Window 3 7 Output Sequence Overview 3 8 Output Sequence Editor 3 9 Require Output Sequence 3 9 Multiple Symbols
5. 6 8 Code 39 Code Page 6 9 Interleaved 2 of 5 6 9 Check Digit 6 9 Interleaved 2 of 5 Message Length 6 10 Code 93 6 11 Code 93 Message Length 6 11 Code 93 Code Page 6 11 Straight 2 of 5 Industrial 6 12 Straight 2 of 5 Industrial Message Length 6 12 Straight 2 of 5 IATA Message Length 6 13 Matrix 2 of 5 6 13 Matrix 2 of 5 Message Length 6 14 Code 11 6 14 Check Digits Required 6 14 Code 11 Message Length 6 15 Code 128 6 15 ISBT 128 Concatenation 6 16 Code 128 Message Length 6 16 Code 12
6. 13 2 Online Technical Assistance 13 3 Limited Warranty 13 3 Appendix A Symbology Chart A 1 ASCII Conversion Chart Code Page 1252 A 2 Code Page Mapping of Printed Bar Codes A 4 2020 3820 User s Guide 1 1 1 Getting Started The 3820 cordless scanning system consists of one 2020 5B base and one 3820 Cordless Linear Scanner Up to seven scanners may be linked to one base The 3820 marks a new performance level for hand held scanners The 3820 is powered by Hand Held Products AdaptusTM Imaging Technology 5 0 The performance of Adaptus technology delivers aggressive read rates and depths of field on 1D codes Designed for today s demanding retail and commercial environments the 3820 offers a superior reading range durability and the ability to read poor quality bar codes Linear imaging technology is defined by a bright and sharply focused aiming line high resolution imaging and fast reading speed The 3820 is comfortable to hold easy to use rugged and excellent for retail applications as well as for all general scanning applications The cordless system is an economical durable solution for a wide variety of portable data collection applications The cordless system features
7. 5 2 Data Format Editor 5 4 Data Formatter 5 5 Alternate Data Formats 5 5 Chapter 6 Symbologies Introduction 6 1 All Symbologies 6 1 Message Length 6 2 Codabar 6 3 Codabar Start Stop Characters 6 3 Codabar Check Character 6 3 Codabar Concatenation 6 4 Codabar Message Length 6 5 v Code 39 6 5 Code 39 Start Stop Characters 6 5 Code 39 Check Character 6 6 Code 39 Message Length 6 6 Code 39 Append 6 7 Code 32 Pharmaceutical PARAF 6 7 Full ASCII
8. 6 23 EAN JAN 13 Check Digit 6 23 EAN JAN 13 Addenda 6 24 EAN JAN 13 Addenda Required 6 24 EAN JAN 13 Addenda Separator 6 24 ISBN Translate 6 25 EAN JAN 8 6 25 EAN JAN 8 Check Digit 6 25 EAN JAN 8 Addenda 6 26 EAN JAN 8 Addenda Required 6 26 EAN JAN 8 Addenda Separator 6 26 MSI 6 27 MSI Check Character 6 27 MSI Message Length 6 28 Plessey Code 6 28 Plessey Message Length 6 28 RSS Limited 6 29 RSS Expanded 6 30 RSS Expanded Message Length 6 30 EAN UCC Emulation
9. 2020 3820 Cordless System User s Guide Disclaimer Hand Held Products Inc Hand Held Products reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made The information in this publication does not represent a commitment on the part of Hand Held Products Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this material This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of Hand Held Products 2004 2006 Hand Held Products Inc All rights reserved Web Address www handheld com Microsoft Pocket PC 2002 Windows Windows NT Windows 2000 Windows ME Windows XP ActiveSync Outlook and the Windows logo are trademarks or registered trademarks of Microsoft Corporation The Bluetooth word mark and logos are owned by Bluetooth SIG Inc Statement of Agency Compliance The 2020 5B 3820 system meets or exceeds the requirements of all applicable standards organizations for safe operation However as with any el
10. a nih C ni e d a M 0 4 7 3 5 1 E g nid n e P stn eta P n giero F d n a S U 2 8 6 0 E T I Y R O S S E C C A 1 2 D 7 m o c dle h d n a h w w w B 2020 5B i Chapter 1 Getting Started About This Manual 1 1 Unpacking the System 1 2 Models 1 2 Cordless System Main Components 1 3 About the Battery 1 3 Proper Disposal of the Battery 1 4 Base Charge Mode 1 5 Linking Scanner to Base 1 6 Scanner Modes 1 6 Unlinking the Scanner 1 6 Single Scanner Operation 1 7 Locked Link Mode Single Scanner 1 7 Open Link Mode Single Scanner 1 7 Override Locked Scanner 1 7 Multiple Scanner Operation 1
11. a tough ergonomic thermoplastic housing for comfort and durability an advanced two way spread spectrum radio Bluetooth wireless technology a wide range of interfaces keyboard wedge wand emulation RS 232 terminals USB and legacy decoders visible and audible feedback for confirmation of a successful decode a rechargeable battery designed to operate through a whole work day The cordless system can be programmed for many communication parameters and input output protocols compatible to the host as well as advanced data editing and formatting About This Manual This manual contains information to help you set up operate and program the cordless system Product specifications connector pinouts a troubleshooting guide and customer support information are also provided Hand Held Products bar code scanners are factory programmed for the most common terminal and communications settings If you need to change these settings programming is accomplished by scanning the bar codes in this guide An asterisk next to an option indicates the default setting This section contains the following information Unpacking the System Cordless System Main Components Battery and Charging Information Linking the Scanner to the Base Beeper and LED Sequences and Their Meaning Basic Operation of the Cordless System 1 2 2020 3820 User s Guide Communication Between the Cordle
12. 1 4 2020 3820 User s Guide Battery Recommendations Batteries are shipped approximately 30 to 60 charged and should be fully charged for maximum charge capacity The battery is a lithium ion cell and can be used without a full charge as well as can be charged without fully discharging without impacting the battery life There is no need to perform any charge discharge conditioning on this cell type battery Do not disassemble the battery There are no user serviceable parts in the battery Keep the base connected to power when the host is not in use Replace a defective battery immediately since it could damage the 3820 Don t short circuit a battery or throw it into a fire It can explode and cause severe personal injury Although your battery can be recharged many times it will eventually be depleted Replace it after the battery is unable to hold an adequate charge If you are not sure if the battery or charger is working properly send it to Hand Held Products or an authorized Hand Held Products service center for inspection Proper Disposal of the Battery When the battery has reached the end of its useful life the battery should be disposed of by a qualified recycler or hazardous materials handler Do not incinerate the battery or dispose of the battery with general waste materials You may send batteries to Hand Held Products postage paid The shipper is responsible for complying
13. Off On On Off Off On 6 26 2020 3820 User s Guide EAN JAN 8 Addenda This selection adds 2 or 5 digits to the end of all scanned EAN JAN 8 data Default Off for both 2 Digit and 5 Digit Addenda EAN JAN 8 Addenda Required When Addenda Required is set to on the scanner will only read EAN JAN 8 bar codes that have addenda Default Not Required EAN JAN 8 Addenda Separator When this feature is on there is a space between the data from the bar code and the data from the addenda When turned off there is no space Default On 5 Digit Addenda Off 5 Digit Addenda On 2 Digit Addenda Off 2 Digit Addenda On Not Required Required Off On 2020 3820 User s Guide 6 27 MSI lt Default All MSI Settings gt MSI MSI Check Character Different types of check characters are used with MSI bar codes You can program the scanner to read MSI bar codes with Type 10 check characters Default Validate Type 10 but Don t Transmit When Check Character is set to Validate and Transmit the scanner will only read MSI bar codes printed with the specified type check character and will transmit this character at the end of the scanned data When Check Character is set to Validate but Don t Transmit the unit will only read MSI bar codes printed with the specified type check character but will not transmit the check character with the scanned data On Off Validate Type 1
14. 229 E5 134 86 166 A6 198 C6 230 E6 135 87 167 A7 199 C7 231 E7 136 88 168 A8 200 C8 232 E8 137 89 169 A9 201 C9 233 E9 138 8A 170 AA 202 CA 234 EA 139 8B 171 AB 203 CB 235 EB 140 8C 172 AC 204 CC 236 EC 141 8D 173 AD 205 CD 237 ED 142 8E 174 AE 206 CE 238 EE 143 8F 175 AF 207 CF 239 EF 144 90 176 B0 208 D0 240 F0 145 91 177 B1 209 D1 241 F1 146 92 178 B2 210 D2 242 F2 147 93 179 B3 211 D3 243 F3 148 94 180 B4 212 D4 244 F4 149 95 181 B5 213 D5 245 F5 150 96 182 B6 214 D6 246 F6 151 97 183 B7 215 D7 247 F7 152 98 184 B8 216 D8 248 F8 153 99 185 B9 217 D9 249 F9 154 9A 186 BA 218 DA 250 FA 155 9B 187 BB 219 DB 251 FB 156 9C 188 BC 220 DC 252 FC 157 9D 189 BD 221 DD 253 FD 158 9E 190 BE 222 DE 254 FE 159 9F 191 BF 223 DF 255 FF A 4 2020 3820 User s Guide Code Page Mapping of Printed Bar Codes Code p
15. 6 30 China Post Code 6 31 Korea Post Code 6 32 Korea Post Message Length 6 32 PosiCode A and B 6 33 PosiCode Message Length 6 33 Codablock F 6 34 Codablock F Message Length 6 34 Code 16K 6 35 Code 16K Message Length 6 35 vii Code 49 6 36 Code 49 Message Length 6 36 Chapter 7 Interface Keys Keyboard Function Relationships 7 1 Supported Interface Keys 7 3 Chapter 8 Utilities To Add a Test Code I D Prefix to All Symbologies 8 1 Reset Scanner 8 1 Show Software Revision 8 1 Show Data Format 8 1 Scanner Report
16. F8xx xx stands for the hex value for an ASCII code see ASCII Conversion Chart Code Page 1252 on page A 2 F9 Search back for xx character from current cursor position leaving cursor pointing to xx character Syntax F9xx xx stands for the hex value for an ASCII code see ASCII Conversion Chart Code Page 1252 on page A 2 E6 Search ahead for the first non xx character from the current cursor posi tion leaving cursor pointing to non xx character Syntax E6xx xx stands for the hex value for an ASCII code see ASCII Conversion Chart Code Page 1252 on page A 2 E7 Search back for the first non xx character from the current cursor position leaving cursor pointing to non xx character Syntax E7xx xx stands for the hex value for an ASCII code see ASCII Conversion Chart Code Page 1252 on page A 2 Miscellaneous Commands FB Suppress all occurrences of up to 15 different characters starting at the cur rent cursor position as the cursor is advanced by other commands When the FC command is encountered the suppress function is terminated The cursor is not moved by the FB command Syntax FBnnxxyy zz where nn is a count of the number of suppressed characters in the list and xxyy zz is the list of characters to be suppressed xx stands for the hex value for an ASCII code see ASCII Conversion Chart Code Page 1252 on page A 2 FC Disables suppress filter and clear all suppressed ch
17. Hm 68 No Read 9C Code 16K o Km 6F Plessey Code n P0 6E Code 39 b Am 62 PosiCode W pm 57 Code 32 Pharma ceutical PARAF lt X0 3C Reduced Space Symbology RSS 14 RSS Limited RSS Expanded y em 79 Code 49 l Tm 6C Straight 2 of 5 IATA 2 bar start stop Straight 2 of 5 Industrial 3 bar start stop f Rm S0 66 Code 93 i Gm 69 Telepen t Bm 74 Code 128 j Cm 6A Trioptic Code X0 3D UCC EAN 128 I C1 49 UPC A c E0 63 EAN JAN 8 D E4 44 UPC A with Extended Coupon Code c E3 63 EAN JAN 13 d E0 64 UPC E E E0 45 EAN 13 with Extended Coupon Code d E3 64 All Symbologies 99 Interleaved 2 of 5 e lm 65 A 2 2020 3820 User s Guide ASCII Conversion Chart Code Page 1252 Note This table applies to U S style keyboards Certain characters may differ depending on your Country Code PC regional settings Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char 0 00 NUL 32 20 64 40 96 60 1 01 SOH 33 21 65 41 A 97 61 a 2 02 STX 34 22 66 42 B 98 62 b 3 03 ETX 35 23 67 43 C 99 63 c 4 04 EOT 36 24 68 44 D 100 64 d 5 05 ENQ 37 25 69 45 E 101 65 e 6 06 ACK 38 26 amp 70 46 F 102 66 f 7 07 BEL 39 27 71 47 G 103 67 g 8 08 BS 40 28 72 48 H 104 68 h 9 09 HT 41 29 73
18. This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not Default On 5 Digit Addenda Off 5 Digit Addenda On 2 Digit Addenda Off 2 Digit Addenda On On Off Off On 6 24 2020 3820 User s Guide EAN JAN 13 Addenda This selection adds 2 or 5 digits to the end of all scanned EAN JAN 13 data Default Off for both 2 Digit and 5 Digit Addenda EAN JAN 13 Addenda Required When Addenda Required is set to on the scanner will only read EAN JAN 13 bar codes that have addenda Default Not Required EAN JAN 13 Addenda Separator When this feature is on there is a space between the data from the bar code and the data from the addenda When turned off there is no space Default On 5 Digit Addenda Off 5 Digit Addenda On 2 Digit Addenda Off 2 Digit Addenda On Not Required Required Off On 2020 3820 User s Guide 6 25 Note If you want to enable or disable EAN13 with Extended Coupon Code refer to UPC A EAN 13 with Extended Coupon Code on page 6 20 ISBN Translate This selection causes EAN 13 Bookland symbols to be translated into their equivalent ISBN number format Default Off EAN JAN 8 lt Default All EAN JAN 8 Settings gt EAN JAN 8 EAN JAN 8 Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not Default On
19. Turkey Q KBDCTY24 2 5 U K KBDCTY7 2 5 Keyboard Style Regular KBDSTY0 2 6 Caps Lock KBDSTY1 2 6 Shift Lock KBDSTY2 2 6 Automatic Caps Lock KBDSTY6 2 6 Emulate External Keyboard KBDSTY5 2 7 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 2020 3820 User s Guide 10 9 Keyboard Modifiers Control ASCII Off KBDCAS0 2 7 Control ASCII On KBDCAS1 2 7 Turbo Mode Off KBDTMD0 2 7 Turbo Mode On KBDTMD1 2 7 Numeric Keypad Off KBDNPS0 2 7 Numeric Keypad On KBDNPS1 2 7 Auto Direct Conn Off KBDADC0 2 8 Auto Direct Conn On KBDADC1 2 8 Serial Port Connection RS 232 PAP232 2 9 Baud Rate 300 BPS 232BAD0 2 9 600 BPS 232BAD1 2 9 1200 BPS 232BAD2 2 9 2400 BPS 232BAD3 2 9 4800 BPS 232BAD4 2 9 9600 BPS 232BAD5 2 9 19200 BPS 232BAD6 2 9 38400 BPS 232BAD7 2 9 57600 BPS 232BAD8 2 9 115200 BPS 232BAD9 2 9 Word Length Data Bits Stop Bits and Parity 7 Data 1 Stop Parity Even 232WRD3 2 10 7 Data 1 Stop Parity None 232WRD0 2 10 7 Data 1 Stop Parity Odd 232WRD6 2 10 7 Data 2 Stop Parity Even 232WRD4 2 10 7 Data 2 Stop Parity None 232WRD1 2 10 7 Data 2 Stop Parity Odd 232WRD7 2 10 8 Data 1 Stop Parity Even 232WRD5 2 10 8 Data 1 Stop Parity None 232WRD2 2 10 8 Data 1 Stop Parity Odd 232WRD8 2 10 Selection Setting Indicates defa
20. ted characters as part of the length unless using 9999 4 Character Match Sequences On the ASCII Conversion Chart Code Page 1252 on page A 2 find the Hex value that represents the character s you want to match Use the Program ming Chart inside the back cover of this manual to read the alphanumeric combination that represents the ASCII characters 99 is the Universal num ber indicating all characters 5 End Output Sequence Editor Scan F F to enter an Output Sequence for an additional symbology or Save to save your entries Other Programming Selections Discard This exits without saving any Output Sequence changes Output Sequence Editor Require Output Sequence When an output sequence is Required all output data must conform to an edited sequence or the scanner will not transmit the output data to the host device When it s On Not Required the scanner will attempt to get the output data to conform to an edited sequence but if it cannot the scanner transmits all output data to the host device as is When the output sequence is Off the bar code data is output to the host as the scanner decodes it Enter Sequence Default Sequence 3 10 2020 3820 User s Guide Note This selection is unavailable when the Multiple Symbols Selection is turned on Output Sequence Example In this example you are scanning Code 93 Code 128 and Code 39 bar codes but you want the scanner to output Code 39 1st Code 1
21. 5 5 3 VSAF_3 5 5 Symbologies All Symbologies All Symbologies Off ALLENA0 6 1 All Symbologies On ALLENA1 6 1 Codabar Default All Codabar Settings CBRDFT 6 3 Codabar Off CBRENA0 6 3 On CBRENA1 6 3 Codabar Start Stop Char Don t Transmit CBRSSX0 6 3 Transmit CBRSSX1 6 3 Codabar Check Char No Check Char CBRCK20 6 4 Validate But Don t Transmit CBRCK21 6 4 Validate and Transmit CBRCK22 6 4 Codabar Concatenation Off CBRCCT0 6 4 On CBRCCT1 6 4 Require CBRCCT2 6 4 Codabar Message Length Minimum 2 60 4 CBRMIN 6 5 Maximum 2 60 60 CBRMAX 6 5 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 10 14 2020 3820 User s Guide Code 39 Default All Code 39 Settings C39DFT 6 5 Code 39 Off C39ENA0 6 5 On C39ENA1 6 5 Code 39 Start Stop Char Don t Transmit C39SSX0 6 5 Transmit C39SSX1 6 5 Code 39 Check Char No Check Char C39CK20 6 6 Validate But Don t Transmit C39CK21 6 6 Validate and Transmit C39CK22 6 6 Code 39 Message Length Minimum 0 48 0 C39MIN 6 6 Maximum 0 48 48 C39MAX 6 6 Code 39 Append Off C39APP0 6 7 On C39APP1 6 7 Code 32 Pharmaceutical PARAF Off C39B320 6 8 On C39B321 6 8 Code 39 Full ASCII Off C39ASC0 6 8 On C39ASC1 6 8 Interleaved 2 of 5 Default All Interleaved 2 of 5 Settings I25D
22. 6 24 ISBN Translate Off E13ISB0 6 25 On E13ISB1 6 25 EAN JAN 8 Default All EAN JAN 8 Settings EA8DFT 6 25 EAN JAN 8 Off EA8ENA0 6 25 On EA8ENA1 6 25 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 10 18 2020 3820 User s Guide EAN JAN 8 Check Digit Off EA8CKX0 6 25 On EA8CKX1 6 25 EAN JAN 8 2 Digit Addenda Off EA8AD20 6 26 On EA8AD21 6 26 EAN JAN 8 5 Digit Addenda Off EA8AD50 6 26 On EA8AD51 6 26 EAN JAN 8 Addenda Required Not Required EA8ARQ0 6 26 Required EA8ARQ1 6 26 EAN JAN 8 Addenda Separator Off EA8ADS0 6 26 On EA8ADS1 6 26 Coupon Code Off CPNENA0 6 26 On CPNENA1 6 20 MSI Default All MSI Settings MSIDFT 6 27 MSI Off MSIENA0 6 27 On MSIENA1 6 27 MSI Check Character Validate Type 10 but Don t Transmit MSICHK0 6 27 Validate Type 10 and Transmit MSICHK1 6 27 MSI Message Length Minimum 4 48 4 MSIMIN 6 28 Maximum 4 48 48 MSIMAX 6 28 Plessey Code Default All Plessey Settings PLSDFT 6 28 Plessey Code Off PLSENA0 6 28 On PLSENA1 6 28 Plessey Message Length Minimum 4 48 4 PLSMIN 6 28 Maximum 4 48 48 PLSMAX 6 28 RSS 14 Default All RSS 14 Settings RSSDFT 6 29 RSS 14 Off RSSENA0 6 29 On RSSENA1 6 29 RSS Limited Default All RSS 14 Limited Settings RSLDFT 6 29 RSS Limited Off RSLENA0
23. 6 29 On RSLENA1 6 29 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 2020 3820 User s Guide 10 19 RSS Expanded Default All RSS 14 Expanded Settings RSEDFT 6 30 RSS Expanded Off RSEENA0 6 30 On RSEENA1 6 30 RSS Expanded Msg Length Minimum 4 74 4 RSEMIN 6 30 Maximum 4 74 74 RSEMAX 6 30 EAN UCC Emulation RSS Emulation EANEMU2 6 31 128 Emulation EANEMU1 6 31 EAN UCC Emulation Off EANEMU0 6 31 China Post Code Default All China Post Code Settings CPCDFT 6 31 China Post Code Off CPCENA0 6 31 On CPCENA1 6 31 China Post Code Msg Length Minimum 2 80 4 CPCMIN 6 31 Maximum 2 80 80 CPCMAX 6 31 Korea Post Code Default All Korea Post Code Settings KPCDFT 6 32 Korea Post Code Off KPCENA0 6 32 On KPCENA1 6 32 Korea Post Code Msg Length Minimum 2 80 4 KPCMIN 6 32 Maximum 2 80 48 KPCMAX 6 32 PosiCode Default All PosiCode Settings POSDFT 6 32 PosiCode Off POSENA0 6 33 On POSENA1 6 33 A and B On POSLIM0 6 33 A and B and Limited A On POSLIM1 6 33 A and B and Limited B On POSLIM2 6 33 PosiCode Msg Length Minimum 2 80 4 POSMIN 6 33 Maximum 2 80 48 POSMAX 6 33 Trioptic Code Off TRIENA0 6 34 On TRIENA1 6 34 Codablock F Default All Codablock F Set tings CBFDFT 6 34 Selection Setting Indic
24. 9 6 France 8 6 Germany 6 Italy 6 Switzerland lt 6 United Kingdom 6 Denmark 8 9 6 Norway 8 9 6 Spain 6 2020 3820 User s Guide 7 3 Supported Interface Keys ASCII HEX IBM AT XT and PS 2 Compatibles WYSE PC AT Supported Keys IBM XTs and Compatibles Supported Keys IBM DDC Memorex Telex Harris Supported Keys NUL 00 Reserved Reserved Reserved SOH 01 Enter KP CR Enter Enter STX 02 Cap Lock Caps Lock F11 ETX 03 ALT make Reserved F12 EOT 04 ALT break Reserved F13 ENQ 05 CTRL make Reserved F14 ACK 06 CTRL break Reserved F15 BEL 07 CR Enter CR Enter New Line BS 08 Reserved Reserved F16 HT 09 Tab Tab F17 LF 0A Reserved Reserved F18 VT 0B Tab Tab Tab Field Forward FF 0C Delete Delete Delete CR 0D CR Enter CR Enter Field Exit New Line SO 0E Insert Insert Insert SI 0F Escape Escape F19 DLE 10 F11 Reserved Error Reset DC1 11 Home Home Home DC2 12 Print Print F20 DC3 13 Back Space Back Space Back Space DC4 14 Back Tab Back Tab Backfield Back Tab NAK 15 F12 Reserved F21 SYN 16 F1 F1 F1 ETB 17 F2 F2 F2 CAN 18 F3 F3 F3 EM 19 F4 F4 F4 SUB 1A F5 F5 F5 ESC 1B F6 F6 F6 FS 1C F7 F7 F7 GS 1D F8 F8 F8 RS 1E F9 F9 F9 US 1F F10 F10 F10 IBM 3191 92 3471 72 3196 97 3476 77 Telex all model
25. If you need to discard user programmed settings scan the Standard Product Default Settings bar code see Resetting the Standard Product Default Settings Current Application Work Group on page 8 2 Standard Product Default Settings Current Application Group Standard Product Default Settings All Application Groups Visual Xpress 8 4 2020 3820 User s Guide 2020 3820 User s Guide 9 1 9 Visual Xpress Visual Xpress Introduction Visual Xpress provides a wide range of PC based programming functions that can be performed on an imager connected to your PC s COM port Visual Xpress allows you to download upgrades to the imager s firmware change programmed parameters and create and print programming bar codes Using Visual Xpress you can even save open the programming parameters for an imager This saved file can be e mailed or if required you can create a single bar code that contains all the customized programming parameters and mail or fax that bar code to any location Users in other locations can scan the bar code to load in the customized programming To communicate with an imager Visual Xpress requires that the PC have at least one available serial communication port or a serial port emulation using a physical USB port If you are using the serial port and RS 232 cable an external power supply is required When using a USB serial port emulation only a USB cable is required Visual Xpress Operations The V
26. N A N A N A HT 09 Tab Tab Tab LF 0A N A N A N A VT 0B Tab Tab Tab FF 0C N A N A Delete CR 0D New Line New Line New Line SO 0E N A N A Insert SI 0F Escape Escape Escape DLE 10 F11 F11 F11 DC1 11 Insert Insert Home DC2 12 F13 F13 Print DC3 13 Back Space Back Space Back Space DC4 14 Back Tab Back Tab Back Tab NAK 15 F12 F12 F12 SYN 16 F1 F1 F1 ETB 17 F2 F2 F2 CAN 18 F3 F3 F3 EM 19 F4 F4 F4 SUB 1A F5 F5 F5 ESC 1B F6 F6 F6 FS 1C F7 F7 F7 GS 1D F8 F8 F8 RS 1E F9 F9 F9 US 1F F10 F10 F10 7 6 2020 3820 User s Guide Supported Interface Keys ASCII HEX Apple Mac iMac Supported Keys NUL 00 Reserved SOH 01 Enter Numpad Enter STX 02 CAPS ETX 03 ALT make EOT 04 ALT break ENQ 05 CNTRL make ACK 06 CNTRL break BEL 07 RETURN BS 08 APPLE make HT 09 TAB LF 0A APPLE break VT 0B TAB FF 0C Del CR 0D RETURN SO 0E Ins Help SI 0F ESC DLE 10 F11 DC1 11 Home DC2 12 Prnt Scrn DC3 13 BACKSPACE DC4 14 LSHIFT TAB NAK 15 F12 SYN 16 F1 ETB 17 F2 CAN 18 F3 EM 19 F4 SUB 1A F5 ESC 1B F6 FS 1C F7 GS 1D F8 RS 1E F9 US 1F F10 DEL 7F BACKSPACE 2020 3820 User s Guide 8 1 8 Utilities To Add a Test Code I D Prefix to All Symbologies This selection allows you to turn on transmission of a Code I D before the decoded symbology See the Symbology Chart included in the
27. lt Default All UPC A Settings gt UPC A UPC A Check Digit This selection allows you to specify whether the check digit should be transmitted at the end of the scanned data or not Default On Minimum Message Length Maximum Message Length On Off On Off 2020 3820 User s Guide 6 19 UPC A Number System The numeric system digit of a U P C symbol is normally transmitted at the beginning of the scanned data but the unit can be programmed so it will not transmit it Default On UPC A Addenda This selection adds 2 or 5 digits to the end of all scanned UPC A data Default Off for both 2 Digit and 5 Digit Addenda UPC A Addenda Required When Addenda Required is set to on the scanner will only read UPC A bar codes that have addenda Default Not Required Off On 5 Digit Addenda Off 5 Digit Addenda On 2 Digit Addenda Off 2 Digit Addenda On Not Required Required 6 20 2020 3820 User s Guide UPC A Addenda Separator When this feature is on there is a space between the data from the bar code and the data from the addenda When turned off there is no space Default On UPC A EAN 13 with Extended Coupon Code Use the following codes to enable or disable UPC A and EAN 13 with Extended Coupon Code Default On UPC E lt Default All UPC E Settings gt Off On On Off 2020 3820 User s Guide 6 21 UPC E0 and UPC E1 Most U P C bar codes
28. not linked Once the scanner is placed into the base the software automatically links the scanner and the base If the scanner and base have previously been linked you do not receive any feedback If this is the first time that the scanner and base are linked both devices emit a short chirp when their radios link At this point you are set to one scanner to one base 1 Provide power to the base 2 Place the 3820 into the base The scanner and base link 3 To determine if your cordless system is set up correctly scan one of the sample bar codes in the back of this manual If the scanner provides a single good read beep and the green LED lights the scanner has successfully linked to the base If you receive a triple error beep and the red LED lights the scanner has not linked to the base Scanner Modes The 3820 is capable of working in single scanner mode multiple scanner mode or with Blutetooth devices other than the 2020 5B base Unlinking the Scanner If the base has a scanner linked to it that scanner must be unlinked before a new scanner can be linked Once the previous scanner is unlinked it will no longer communicate with the base To unlink a scanner from the base scan the Unlink Scanner bar code below 3820 Scanner 2020 5B Cordless Base Green LED Red LED Unlink Scanner 2020 3820 User s Guide 1 7 Single Scanner Operation There are two link modes to accommodate different applications Locked L
29. while transferring data to from the RF module or the Host port Base requests status from its own Bluetooth radio Blink LED once occurs approx every 30 seconds 1 16 2020 3820 User s Guide Note Charging only occurs with external power applied to the 2020 5B or 12 volt Host power Basic Operation of the Cordless System Cordless Base The cordless base provides the link between the cordless scanner and the host system The base contains an interface assembly and an RF communication module The RF communication module performs the data exchange between the cordless scanner and the interface assembly The control assembly coordinates the central interface activities including transmitting receiving commands and data to from the host system performing software activities parameter menuing visual indicator support power on diagnostics and data translation required for the host system The base also is the scanner battery charger with the external 9VDC power source applied Once you place the scanner into base the base green LED responds according to the Charge Status Indicator table above The base can be powered by the Host parasitic power mode If the base is in parasitic power mode without the 9VDC power source the base will still function but will not charge the battery RF Radio Frequency Module Operation The cordless system uses a state of the art two way Bluetooth radio to transmit and receive data between
30. 2 plus Code I D and AIM I D You can string together several entries for several symbologies at one time Enter prefixes and suffixes in the order in which you want them to appear on the output When setting up for specific symbologies as opposed to all symbologies the specific symbology ID value counts as an added prefix or suffix character Prefix Scanned Data Suffix 1 11 alpha numeric amp control characters variable length 1 11 alpha numeric amp control characters 4 2 2020 3820 User s Guide To Add a Prefix or Suffix Step 1 Scan the Add Prefix or Add Suffix symbol page 4 3 Step 2 Determine the 2 digit Hex value from the Symbology Chart included in the Appendix A for the symbology to which you want to apply the prefix or suffix For example for Code 128 Code ID is j and Hex ID is 6A Step 3 Scan the 2 hex digits from the Programming Chart inside the back cover of this manual or scan 9 9 for all symbologies Step 4 Determine the hex value from the ASCII Conversion Chart Code Page 1252 on page A 2 for the prefix or suffix you wish to enter Step 5 Scan the 2 digit hex value from the Programming Chart inside the back cover of this manual Step 6 Repeat Steps 4 and 5 for every prefix or suffix character Step 7 To add the Code I D scan 5 C 8 0 To add AIM I D scan 5 C 8 1 To add a backslash scan 5 C 5 C Note To add a backslash as in Step
31. 60 DECRGT 3 7 Output Sequence Editor Enter Sequence SEQBLK 3 9 Default Sequence SEQDFT 3 9 Require Output Sequence Required SEQ_EN2 3 10 On Not Required SEQ_EN1 3 10 Off SEQ_EN0 3 10 Multiple Symbols On SHOTGN1 3 12 Off SHOTGN0 3 12 No Read On SHWNRD1 3 12 Off SHWNRD0 3 12 Video Reverse On VIDREV1 3 12 Off VIDREV0 3 12 Prefix Suffix Selections Add CR Suffix to All Symbologies VSUFCR 4 3 Prefix Add Prefix PREBK2 4 3 Clear One Prefix PRECL2 4 3 Clear All Prefixes PRECA2 4 3 Suffix Add Suffix SUFBK2 4 4 Clear One Suffix SUFCL2 4 4 Clear All Suffixes SUFCA2 4 4 Function Code Transmit Enable RMVFNC0 4 4 Disable RMVFNC1 4 4 Intercharacter Delay DLYCHR 4 5 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 2020 3820 User s Guide 10 13 User Specified Intercharac ter Delay Delay Length DLYCRX 4 5 Character to Trigger Delay DLY_XX 4 5 Interfunction Delay DLYFNC 4 6 Intermessage Delay DLYMSG 4 6 Data Formatter Selections Data Format Editor Default Data Format None DFMDF3 5 4 Enter Data Format DFMBK3 5 4 Clear One Data Format DFMCL3 5 4 Clear All Data Formats DFMCA3 5 4 Data Formatter Off DFM_EN0 5 5 On but Not Required DFM_EN1 5 5 On Required DFM_EN2 5 5 Alternate Data Formats 1 VSAF_1 5 5 2 VSAF_2
32. 7 you must scan 5C twice once to create the leading backslash and then to create the backslash itself Step 8 Scan Save to exit and save or scan Discard to exit without saving Repeat Steps 1 6 to add a prefix or suffix for another symbology Example Add a Suffix to a specific symbology To send a CR carriage return Suffix for UPC only Step 1 Scan Add Suffix Step 2 Determine the 2 digit hex value from the Symbology Chart included in the Appendix A for UPC Step 3 Scan 6 3 from the Programming Chart inside the back cover of this manual Step 4 Determine the hex value from the ASCII Conversion Chart Code Page 1252 on page A 2 for the CR carriage return Step 5 Scan 0 D from the Programming Chart inside the back cover of this manual Step 6 Scan Save or scan Discard to exit without saving 2020 3820 User s Guide 4 3 To Clear One or All Prefixes or Suffixes You can clear a single prefix or suffix or clear all prefixes suffixes for a symbology When you Clear One Prefix Suffix the specific character you select is deleted from the symbology you want When you Clear All Prefixes Suffixes all the prefixes or suffixes for a symbology are deleted Step 1 Scan the Clear One Prefix or Clear One Suffix symbol Step 2 Determine the 2 digit Hex value from the Symbology Chart included in the Appendix A for the symbology from which you want to clear the pre fix or suffix Step 3 Scan the 2
33. Appendix A page A 1 for the single character code that identifies each symbology This action first clears all current prefixes then programs a Code I D prefix for all symbologies This is a temporary setting that will be removed when the unit is reset For instructions on how to reset your scanner refer to Reset Scanner page 8 1 Reset Scanner Scanning this bar code causes the scanner to re link with the base Show Software Revision Scan the bar code below to output the current software revision unit serial number and other product information for both the scanner and base Show Data Format Scan the bar code below to show current data format settings Add Code I D Prefix to All Symbologies Temporary Reset Scanner Show Revision Data Format Settings 8 2 2020 3820 User s Guide Scanner Report Scan the bar code below to generate a report for the connected scanners The report indicates the port work group scanner name and address To assign a name to your scanner refer to Menu Command Syntax on page 10 1 Scanner Address Scan the bar code below to determine the address of the scanner you are using Base Address Scan the bar code below to determine the address of the base you are using Resetting the Standard Product Default Settings Current Application Work Group If you aren t sure what programming options are in your scanner or you ve changed some options and want the standard prod
34. Code 39 Format 2020 3820 User s Guide 1 23 IBM 4683 Ports 5B 9B and 17 Interface Scan one of the following Plug and Play codes to program the 3820 for IBM 4683 Port 5B 9B or 17 Note After scanning one of these codes you must power cycle the cash register Each bar code above also programs the following suffixes for each symbology Suffixes programmed for Code 128 with IBM 4683 Port 5B IBM 4683 Port 9B HHBCR 1 and IBM 4683 Port 17 Interfaces Suffixes programmed for Code 128 with IBM 4683 Port 9 HHBCR 2 Interface Symbology Suffix EAN 8 0C EAN 13 16 UPC A 0D UPC E 0A Code 39 00 0A 0B Interleaved 2 of 5 00 0D 0B Code 128 00 0A 0B Code 128 00 18 0B IBM 4683 Port 5B Interface IBM 4683 Port 9B HHBCR 1 Interface IBM 4683 Port 17 Interface IBM 4683 Port 9B HHBCR 2 Interface 1 24 2020 3820 User s Guide Connecting the Base with USB A base can be connected to the USB port of a computer 1 Connect the appropriate interface cable to the base and to the computer 2 Program the base for the USB interface by scanning the appropriate programming bar code 3 Verify the base operation by scanning a bar code from the Sample Symbols in the back of this manual For additional USB programming and technical information refer to Hand Held Products USB Application Note available at www handheld com Note Without using the 9 volt external power supply the base only uses e
35. Depth of Field Minimum Bar Width Maximum Near Field Minimum Far Field no ambient lighting 13 mil 100 UPC 1 in 2 5 cm 24 in 61 cm 7 5 mil Code 39 4 in 10 cm 14 in 36 cm 10 mil Code 39 2 in 5 cm 18 in 46 cm 13 mil Code 39 1 in 2 5 cm 24 in 61 cm 15 mil Code 39 1 in 2 5 cm 28 in 71 cm 20 mil Code 39 1 in 2 5 cm 36 in 91 cm 55 mil Code 39 4 in 10 2 cm 44 in 112 cm 11 4 2020 3820 User s Guide Standard Cable Pinouts Keyboard Wedge 10 Pin RJ41 Modular Plug connects to the base 1 2 Cord shield 3 Tied to supply power 4 Supply ground 5 Terminal clock 6 Terminal data 7 Supply power input Refer to tables on page 11 2 8 Keyboard data 9 Keyboard clock 10 2020 3820 User s Guide 11 5 Standard Cable Pinouts Wand Emulation 10 Pin Modular Plug connects to the base 1 2 Cord shield 3 Prog 1 Tied to supply power for primary cable 4 Supply ground 5 6 Bar code data output 7 Supply power input Refer to tables on page 11 2 8 9 10 Bar code data output Supply power input 9 Pin Type D Female connects to your terminal Supply ground Cord shield 1 2 3 4 5 6 7 8 9 11 6 2020 3820 User s Guide Standard Cable Pinouts Serial Output 10 Pin RJ41 Modular Plug connects to the base 1 2 Cord shield 3 Prog 1 Tied to supply power for primary cable 4 Supply ground 5 Receive data Serial data to
36. all input data must conform to an edited format or the scanner does not transmit the input data to the host device Alternate Data Formats Alternate formats allow you single shot capability to scan one bar code using a different data format than your primary format When data formats are programmed see page 5 1 you must input whether you are programming the primary format or an alternate format numbered 1 2 or 3 An alternate format is initiated by scanning one of the 3 alternate format bar codes below The scanner will scan the next bar code formatting the data with the selected alternate format then revert immediately to the primary format Data Formatter Off Data Formatter On but Not Required Data Format On Format Required Alternate Data Format 1 Alternate Data Format 2 Alternate Data Format 3 5 6 2020 3820 User s Guide 2020 3820 User s Guide 6 1 6 Symbologies Introduction This programming section contains the following menu selections Refer to Chapter 10 for settings and defaults All Symbologies If you want to decode all the symbologies allowable for your scanner scan the All Symbologies On code If on the other hand you want to decode only a particular symbology scan All Symbologies Off followed by the On symbol for that particular symbology All Symbologies Korea Post Code China Post Code Matrix 2 of 5 Codabar UPC A EAN 13 with Ext
37. application requires regardless of the order in which the bar codes are scanned Reading the Default Sequence symbol programs the scanner to the Universal values shown below These are the defaults Be certain you want to delete or clear all formats before you read the Default Sequence symbol Note You must hold the trigger while reading each bar code in a sequence Note To make Output Sequence Editor selections you ll need to know the code I D code length and character match es your application requires Use the Alphanumeric symbols inside back cover to read these options To Add an Output Sequence 1 Scan the Enter Sequence symbol see Require Output Sequence page 3 9 2 Code I D On the Symbology Chart on page A 1 find the symbology to which you want to apply the output sequence format Locate the Hex value for that symbol 20 30 90 80 40 60 70 10 0 100 Decoded bar code 2020 3820 User s Guide 3 9 ogy and scan the 2 digit hex value from the Programming Chart inside the back cover of this manual 3 Length Specify what length up to 9999 characters of data output will be acceptable for this symbology Scan the four digit data length from the Programming Chart inside the back cover of this manual Note 50 characters is entered as 0050 9999 is a universal number indicating all lengths When calculat ing the length you must count any programmed prefixes suffixes or format
38. by the imager 9 2 2020 3820 User s Guide Installing Visual Xpress from the Web 1 Access the Hand Held Products web site at www handheld com 2 Click in the Quick Search text box and enter Visual Xpress 3 Click on Search Now 4 Click on the entry for Visual Xpress 5 When prompted select Save File and save the files to the c windows temp directory 6 Once you have finished downloading the file exit the web site 7 Using Explorer go to the c windows temp file and unzip the file you saved 8 Double click on Setup exe and follow the screen prompts to install the Visual Xpress program 9 If you ve selected the defaults during installation you can click on Start Menu Programs Hand Held Products Visual Xpress 2020 3820 User s Guide 10 1 10 Serial Programming Commands The serial programming commands can be used in place of the programming bar codes Both the serial commands and the programming bar codes will program the 2020 5B For complete descriptions and examples of each serial programming command refer to the corresponding programming bar code in this manual The device must be set to an RS 232 interface see page 1 21 The following commands can be sent via a PC com port using terminal emulation software Conventions The following conventions are used for menu and query command descriptions parameterA label representing the actual value you should send as part of a command
39. data transmission from the scanner using software commands from the host device CTS RTS operates in mode 2 When this feature is turned Off no data flow control is used When Data Flow Control is turned On the host device suspends transmission by sending the XOFF character DC3 hex 13 to the scanner To resume transmission the host sends the XON character DC1 hex 11 Data transmission continues where it left off when XOFF was sent Default RTS CTS XON XOFF and ACK NAK Off Host ACK Selection Some applications require that the host terminal or server approve or reject incoming bar code data and notify the operator of these actions These applications require that the host maintain control over the response indicators emitted from the source scanner Turning the Host ACK selection on configures the cordless system scanners to respond to commands from the host system The following criteria must be met for the Host ACK to work correctly The cordless system must be configured for Host Port RS 232 Terminal ID 000 RTS CTS is defaulted off You must enable it if the host system requires it Host ACK must be enabled page 2 12 System performance degrades when using Host ACK at rates lower than 9600 The host terminal software must be capable of interpreting the bar code data make decisions based on the data content and send out appropriate escape commands to the source scanner Escape commands ar
40. inside the back cover of this manual Scan Save to save your selection Out of Range Alarm Duration If your scanner is out range of the base an alarm sounds from both your base and scanner To activate the alarm options for the scanner or the base and to set the alarm duration scan the appropriate bar code below and then set the time out duration from 0 3000 seconds by scanning digits on the Programming Chart inside the back cover then scanning Save Default 0 sec no alarm Non Base BT Connection Bluetooth PIN Base Alarm Duration Scanner Alarm Duration 1 14 2020 3820 User s Guide Note If you are out of range when you scan a bar code you will receive an error beep even if you do not have the alarm set You receive the error beep since the data could not be communicated to the base or the host Alarm Sound Type If you have set the out of range alarm enabled you may change the alarm type for the scanner or base by scanning the appropriate bar code below and then scanning a digit 0 7 bar code and the Save bar code on the Programming Chart inside the back cover of this manual Default 0 Set the sound type to fit your application Data Accumulation Mode Scan the bar codes below to turn data accumulation batch mode on and off If data accumulation mode is on bar code data is stored when the scanner is out of range of the base and transmitted once the scanner is back in range Beeper and LED Sequences an
41. lead with the 0 number system For these codes use the UPC E0 selection If you need to read codes that lead with the 1 number system use the UPC E1 selection Default On UPC E0 and Off UPC E1 UPC E0 and UPC E1 Expand UPC E Expand expands the UPC E code to the 12 digit UPC A format Default Off UPC E0 and UPC E1 Addenda Required When Addenda Required is set to on the scanner will only read UPC E bar codes that have addenda Default Not Required UPC E0 On UPC E0 Off UPC E1 On UPC E1 Off Off On Not Required Required 6 22 2020 3820 User s Guide UPC E0 and UPC E1 Addenda Separator When this feature is on there is a space between the data from the bar code and the data from the addenda When turned off there is no space Default On UPC E0 Check Digit Check Digit specifies whether the check digit should be transmitted at the end of the scanned data or not Default On UPC E0 Number System The numeric system digit of a U P C symbol is normally transmitted at the beginning of the scanned data but the unit can be programmed so it will not transmit it Default On Off On Off On Off On 2020 3820 User s Guide 6 23 UPC E0 Addenda This selection adds 2 or 5 digits to the end of all scanned UPC E data Default Off for both 2 Digit and 5 Digit Addenda EAN JAN 13 lt Default All EAN JAN Settings gt EAN JAN 13 EAN JAN 13 Check Digit
42. option An optional part of a command Data Alternatives in a command bold Names of menus menu commands buttons dialog boxes and windows that appear on the screen Menu Command Syntax Menu commands have the following syntax spaces have been used for clarity only Prefix Name Tag SubTag Data SubTag Data Tag SubTag Data Storage Prefix Three ASCII characters SYN M CR ASCII 22 77 13 Name To send information to the scanner with the base connected to host 3820 The default factory setting for an 3820 scanner is 3820 This setting is changed by using the BT_NAM command which accepts alphanumeric values If the name is not known a wildcard can be used Note Since the base stores all work group settings and transfers to them to scanner once they are linked changes are typically done to the base and not to the scanner Tag A 3 character case insensitive field that identifies the desired menu command group For example all RS 232 configuration settings are identified with a Tag of 232 SubTag A 3 character case insensitive field that identifies the desired menu command within the tag group For example the SubTag for the RS 232 baud rate is BAD 10 2 2020 3820 User s Guide Data The new value for a menu setting identified by the Tag and Sub Tag Storage A single character that specifies the storage table to which the command is applied An exclamation point p
43. scanner 6 Transmit data Serial data from scanner 7 Supply power input Refer to tables on page 11 2 8 Request to send data 9 Clear to send data 10 2020 3820 User s Guide 11 7 Standard Cable Pinouts USB 10 Pin Modular Plug connects to the base 1 2 Data 3 Tied to supply power 4 Supply ground 5 6 7 5 volt supply power input 8 9 10 Data 11 8 2020 3820 User s Guide 2020 3820 User s Guide 12 1 12 Maintenance Maintenance Repairs and or upgrades are not to be performed on this product These services are to be performed only by an authorized service center See Customer Support on page 13 1 for further information Cleaning the Scanner s Window Reading performance may degrade if the scanner s window is not clean If the window is visibly dirty or if the scanner isn t operating well clean the window with a soft cloth or lens tissue dampened with water or a mild soapy water solution If a detergent solution is used rinse with a clean lens tissue dampened with water only The base and scanner s housing may also be cleaned the same way Inspecting Cords and Connectors Inspect the base s interface cable and connector for wear or other signs of damage A badly worn cable or damaged connector may interfere with scanner operation Contact your Hand Held Products distributor for information about cable replacement Cable replacement instructions are on page 12 2 Cautio
44. the Standard Product Default Settings All Application Work Groups 10 5 Menu Commands 10 6 Terminal Interfaces 10 7 Output Selections 10 10 Prefix Suffix Selections 10 12 Data Formatter Selections 10 13 Symbologies 10 13 Chapter 11 Product Specifications 3820 Product Specifications 11 1 2020 5B Product Specifications 11 2 3820 Depth of Field 11 3 Chapter 12 Maintenance Maintenance 12 1 Cleaning the Scanner s Window 12 1 Inspecting Cords and Connectors 12 1 Replacing the 2020 5B Interface Cable 12 2 Troubleshooting Base 12 2 Chapter 13 Customer Support Product Service and Repair 13 1 Online Product Service and Repair Assistance 13 2 Technical Assistance
45. the same pitch A time out occurs if the source scanner does not receive a valid escape command in 10 seconds If a time out occurs the operator should check the host system to understand why a response to the scanner was not received Host ACK Enable Host ACK On Host ACK Off 2020 3820 User s Guide 2 13 2020 5B Host Escape Commands Command Action lt ESC gt a Indicate as if successful menu change made lt ESC gt b Indicate as if unsuccessful menu change made lt ESC gt 1 Illuminate green LED for 135 milliseconds followed by at least 70 mSecs dark time when multiple blinks lt ESC gt 2 Illuminate green LED for two seconds followed by at least 500 mSecs dark time when multiple blinks lt ESC gt 3 Illuminate green LED for five seconds followed by at least 500 mSecs dark time when multiple blinks lt ESC gt 4 One beep at low volume lt ESC gt 5 One beep at medium volume lt ESC gt 6 One beep at high volume lt ESC gt 7 Indicate as successful decode and communication to host lt ESC gt 8 Indicate as unsuccessful decode and communication to host 1 Good Read 3 ACK Host to Base 4 ACK Base to Scanner 2 Base sends data to host 2 14 2020 3820 User s Guide Wand Emulation Wand Emulation Connection The Wand Emulation Connection bar codes should be used if you want to change the terminal ID only without changing any other scanner settings We recommend using
46. the standard product default settings for each of the commands indicated by an asterisk on the programming pages Standard Product Default Settings Current Application Group Standard Product Default Settings All Application Groups 2020 3820 User s Guide 1 13 Using the Scanner with Bluetooth Devices The 3820 scanner may be used either with the 2020 5B base or with other Bluetooth devices Scanning the Non Base Bluetooth Connection bar code below allows the scanner to be used with other Bluetooth devices e g PDA PC Bluetooth USB Adapter After you scan the bar code below follow the instructions supplied with your Bluetooth device to locate the scanner and connect to it If you go out of range with your scanner the scanner automatically reconnects to the Bluetooth device If you want to relink to the 2020 5B base refer to Single Scanner Operation on page 1 7 or Multiple Scanner Operation on page 1 8 Note The multiple work groups option is not available when you are using the imager with Bluetooth devices other than the 2020 5B base Changing Bluetooth PIN Code Some devices require a PIN code as part of the Bluetooth security features Your scanner s default PIN is 1234 which you may need to enter the first time you connect to your PDA or PC The PIN code must be between 1 and 16 characters To change the PIN scan the bar code below and then scan the appropriate numeric bar codes from the Programming Chart
47. trigger and center the aiming line on the symbol Resetting the Standard Product Defaults If you aren t sure what programming options are in your scanner or you ve changed some options and want the factory settings restored scan the Standard Product Default Settings bar code below The Menu Commands starting on page 10 6 lists the factory default settings for each of the commands indicated by an asterisk on the programming pages Note Scanning this bar code also causes both the scanner and the base to perform a reset and become unlinked Refer to Linking Scanner to Base on page 1 6 for additional information Plug and Play Plug and Play bar codes provide instant scanner set up for commonly used interfaces Good Read Bad Read Bad Read Standard Product Default Settings 2020 3820 User s Guide 1 21 Note After you scan one of the codes power cycle the host terminal to have the interface in effect Keyboard Wedge Connection If you want your system programmed for an IBM PC AT and compatibles keyboard wedge interface with a USA keyboard scan the bar code below Keyboard wedge is the default interface Note The following bar code also programs a carriage return CR suffix Laptop Direct Connect For most laptops scanning the Laptop Direct Connect bar code allows operation of the scanner in parallel with the integral keyboard The following Laptop Direct Connect bar code selects terminal ID 03 pr
48. used Is the green LED on End Cap 2020 3820 User s Guide 12 3 If the green LED isn t illuminated check that The scanner is correctly placed in the base There is external power or 12 volt host power Charge mode is turned on See Base Charge Mode on page 1 5 The battery is not bad or deeply discharged In some cases the scanner s battery may trickle charge to bring it into an acceptable level and then transition to a normal charge cycle Troubleshooting Scanner Note Make sure that your scanner s battery is charged Note Please visit the Services and Support section of our website www handheld com to check for the latest software for both the scanner and the base Is the scanner having trouble reading your symbols If the scanner isn t reading symbols well check that the symbols Aren t smeared rough scratched or exhibiting voids Aren t coated with frost or water droplets on the surface Are enabled in the base to which the scanner connects Is the bar code displayed but not entered into the application The bar code is displayed on the host device correctly but you still have to press a key to enter it the Enter Return key or the Tab key for example You need to program a suffix Programming a suffix enables the scanner to output the bar code data plus the key you need such as CR to enter the data into your application Refer to Prefix Suffix
49. will not hear a communication error beep in this mode but you will hear a short buzz when you pull the trigger if the radio communication is not working Once the radio connection is made the scanner produces a series of beeps while the data is being transferred to the base 1 18 2020 3820 User s Guide Communication Between the Cordless System and the Host The cordless scanner provides immediate feedback in the form of a good read indication a green LED on the scanner and an audible beep after a bar code is scanned correctly and the base has acknowledged receiving the data This is possible since the cordless system provides two way communication between the scanner and the base When data is scanned the data is sent to the host system via the base unit Confirmation from the host system or the base indicates that the data sent was received by the host The cordless scanner recognizes data acknowledgement ACK from the base unit If it cannot be determined that the data has been properly sent to the base the scanner issues an error indication You must then check to see if the scanned data was received by the host system Connecting the Base When Powered by Host Keyboard Wedge A base can be connected between the keyboard and PC as a keyboard wedge plugged into the serial port or connected to a portable data terminal in wand emulation or non decoded output mode The following is an example of a keyboard wedge conne
50. with all federal state and local laws and regulations related to the packing labeling manifesting and shipping of spent batteries Contact the Product Service Department see 13 1 for recycling or disposal information Since you may find that your cost of returning the batteries significant it may be more cost effective to locate a local recycle disposal company 2020 3820 User s Guide 1 5 Base Charge Mode In order for the battery to be charged there must be enough voltage for the circuitry to work There are three conditions during which power can be supplied to the base Condition 1 9VDC power supply connected to the barrel connector Condition 2 12VDC host power source only Condition 3 5VDC host power source only The chart below describes each selection by condition Using a slow charge rate draws less current power from the input power source when the battery is mostly discharged Scan the appropriate bar code for your application Default Automatic Condition 1 Condition 2 Condition 3 Automatic Fast Charge Slow Charge No Charge Full Charge Rate Fast Charge Fast Charge No Charge Low Charge Rate Slow Charge Slow Charge No Charge Battery Charge Off No Charge No Charge No Charge Automatic Low Charge Rate Full Charge Rate Battery Charge Off 1 6 2020 3820 User s Guide Linking Scanner to Base When newly shipped or defaulted to factory settings the base and scanner are
51. 0 User s Guide 6 33 PosiCode A and B You have to have PosiCode A and B on to read any of the PosiCode symbologies PosiCode Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 2 80 Minimum Default 4 Maximum Default 48 On Off A and B On No Limited A and B and Limited A On Limited B Off A and B and Limited B On Limited A Off Minimum Message Length Maximum Message Length 6 34 2020 3820 User s Guide Trioptic Code Trioptic Code is used for labeling magnetic storage media Note If you are going to scan Code 32 Pharmaceutical codes Trioptic Code must be off Codablock F lt Default All Codablock F Settings gt Codablock F Codablock F Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 1 2048 Minimum Default 1 Maximum Default 2048 On Off On Off Minimum Message Length Maximum Message Length 2020 3820 User s Guide 6 35 Code 16K lt Default All Code 16K Settings gt Code 16K Code 16K Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 0 160 Minimum Default 1 Maximum Default 160 Code 49 lt Defau
52. 0 and Transmit Validate Type 10 but Don t Transmit 6 28 2020 3820 User s Guide MSI Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 4 48 Minimum Default 4 Maximum Default 48 Plessey Code lt Default All Plessey Code Settings gt Plessey Code Plessey Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 4 48 Minimum Default 4 Maximum Default 48 Minimum Message Length Maximum Message Length On Off Minimum Message Length Maximum Message Length 2020 3820 User s Guide 6 29 RSS 14 lt Default All RSS 14 Settings gt RSS 14 RSS Limited lt Default All RSS Limited Settings gt RSS Limited On Off On Off 6 30 2020 3820 User s Guide RSS Expanded lt Default All RSS Expanded Settings gt RSS Expanded RSS Expanded Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 4 74 Minimum Default 4 Maximum Default 74 EAN UCC Emulation The scanner can automatically format the output from any EAN UCC data carrier to emulate what would be encoded in an equivalent UCC EAN 128 or RSS Composite symbol EAN U
53. 00 3 2 Medium 3250 BEPFQ13250 3 2 High 4200 max 9000Hz BEPFQ14200 3 2 Beeper Duration Good Read Normal Beep BEPBIP0 3 2 Short Beep BEPBIP1 3 2 LED Good Read Off BEPLED0 3 2 On BEPLED1 3 2 Number of Beeps Good Read 1 BEPRPT1 3 3 Range 1 9 BEPRPT 3 3 Good Read Delay No Delay DLYGRD0 3 3 Short Delay 500 ms DLYGRD500 3 3 Medium Delay 1000 ms DLYGRD1000 3 3 Long Delay 1500 ms DLYGRD1500 3 3 User Specified Good Read Delay Range 0 30 000 ms DLYGRD 3 3 Trigger Mode Manual Trigger TRGMOD0 3 4 Read Time Out 0 300 000 ms 300 000 TRGSTO 3 4 Scanner Power Time Out Timer 0 7200 seconds 3600 BT_LPT0 3 5 BT_LPT200 3 5 BT_LPT400 3 5 BT_LPT900 3 5 BT_LPT3600 3 5 BT_LPT7200 3 5 Automatic Trigger TRGMOD1 3 5 Presentation Mode TRGMOD3 3 5 Hands Free Time Out 0 300 000 seconds 5000 TRGPTO 3 6 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 10 12 2020 3820 User s Guide Reread Delay Short 500 ms DLYRRD500 3 6 Medium 750 ms DLYRRD750 3 6 Long 1000 ms DLYRRD1000 3 6 Extra Long 2000 ms DLYRRD3000 3 6 User Specified Reread Delay Range 0 30 000 ms DLYRRD 3 6 Centering Centering On DECWIN1 3 7 Centering Off DECWIN0 3 7 Left of Centering Window 40 DECLFT 3 7 Right of Centering Window
54. 1 Default All Code 11 Settings C11DFT 6 14 Code 11 Off C11ENA0 6 14 On C11ENA1 6 14 Code 11 Check Digits Required 1 Check Digit C11CK20 6 14 2 Check Digits C11CK21 6 14 Code 11 Message Length Minimum 1 80 4 C11MIN 6 15 Maximum 1 80 80 C11MAX 6 15 Code 128 Default All Code 128 Settings 128DFT 6 15 Code 128 Off 128ENA0 6 16 On 128ENA1 6 15 ISBT Concatenation On ISBENA1 6 16 Off ISBENA0 6 16 Code 128 Message Length Minimum 0 80 0 128MIN 6 16 Maximum 0 80 80 128MAX 6 16 Code 128 Code Page Code 128 Code Page 128DCP 6 16 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 10 16 2020 3820 User s Guide Code 128 Function Code Transmit Off 128FNX0 6 17 On 128FNX1 6 17 ISBT Concatenation Off ISBENA0 6 16 On ISBENA1 6 16 Telepen Default All Telepen Settings TELDFT 6 17 Telepen Off TELENA0 6 17 On TELENA1 6 17 Telepen Output AIM Telepen Output TELOLD0 6 17 Original Telepen Output TELOLD1 6 17 Telepen Message Length Minimum 1 60 1 TELMIN 6 18 Maximum 1 60 60 TELMAX 6 18 UPC A Default All UPC A Settings UPADFT 6 18 UPC A Off UPAENA0 6 18 On UPAENA1 6 18 UPC A Check Digit Off UPACKX0 6 18 On UPACKX1 6 18 UPC A Number System Off UPANSX0 6 19 On UPANSX1 6 19 UPC A 2 Digit Addenda Off UPAAD20 6
55. 19 On UPAAD21 6 19 UPC A 5 Digit Addenda Off UPAAD50 6 19 On UPAAD51 6 19 UPC A Addenda Required Not Required UPAARQ0 6 19 Required UPAARQ1 6 19 UPC A Addenda Separator Off UPAADS0 6 20 On UPAADS1 6 20 UPC E Default All UPC E Settings UPEDFT 6 21 UPC E0 Off UPEEN00 6 21 On UPEEN01 6 21 UPC E1 Off UPEEN10 6 21 On UPEEN11 6 21 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 2020 3820 User s Guide 10 17 UPC E Expand Off UPEEXP0 6 21 On UPEEXP1 6 21 UPC E Check Digit Off UPECKX0 6 22 On UPECKX1 6 22 UPC E Number System Off UPENSX0 6 22 On UPENSX1 6 22 UPC E 2 Digit Addenda Off UPEAD20 6 23 On UPEAD21 6 23 UPC E 5 Digit Addenda Off UPEAD50 6 23 On UPEAD51 6 23 UPC E Addenda Required Not Required UPEARQ0 6 21 Required UPEARQ1 6 21 UPC E Addenda Separator Off UPEADS0 6 22 On UPEADS1 6 22 EAN JAN 13 Default All EAN JAN 13 Settings E13DFT 6 23 EAN JAN 13 Off E13ENA0 6 23 On E13ENA1 6 23 EAN JAN 13 Check Digit Off E13CKX0 6 23 On E13CKX1 6 23 EAN JAN 13 2 Digit Addenda Off E13AD20 6 24 On E13AD21 6 24 EAN JAN 13 5 Digit Addenda Off E13AD50 6 24 On E13AD51 6 24 EAN JAN 13 Addenda Required Not Required E13ARQ0 6 24 Required E13ARQ1 6 24 EAN JAN 13 Addenda Separator Off E13ADS0 6 24 On E13ADS1
56. 28 2nd and Code 93 3rd as shown below Note Code 93 must be enabled to use this example You would set up the sequence editor with the following command line SEQBLK62999941FF6A999942FF69999943FF The breakdown of the command line is shown below SEQBLKsequence editor start command 62 code identifier for Code 39 9999 code length that must match for Code 39 9999 all lengths Required On Not Required Off A Code 39 B Code 128 C Code 93 2020 3820 User s Guide 3 11 41 start character match for Code 39 41h A FF termination string for first code 6A code identifier for Code 128 9999 code length that must match for Code 128 9999 all lengths 42 start character match for Code 128 42h B FF termination string for second code 69 code identifier for Code 93 9999 code length that must match for Code 93 9999 all lengths 43 start character match for Code 93 43h C FF termination string for third code To program the previous example using specific lengths you would have to count any programmed prefixes suffixes or formatted characters as part of the length If you use the example on page 3 10 but assume a lt CR gt suffix and specific code lengths you would use the following command line SEQBLK62001241FF6A001342FF69001243FF The breakdown of the command line is shown below SEQBLK sequence editor start command 62 code identifier for Code 39 0012 A Code 39 samp
57. 3 Customer Support Product Service and Repair Hand Held Products provides service for all its products through service centers throughout the world To obtain warranty or non warranty service return the unit to Hand Held Products postage paid with a copy of the dated purchase record attached Contact the appropriate location below to obtain a Return Material Authorization number RMA before returning the product North America Hand Held Products Corporate Offices Telephone 800 782 4263 option 3 Fax 704 566 6015 E mail naservice handheld com Am rica Latina Hand Held Products Am rica Latina Tel fono 704 998 3998 opci n 8 opci n 4 Fax 239 263 9689 E mail laservice handheld com Brasil Hand Held Products S o Paulo Tel fono Int 55 11 2178 0500 Fax Int 55 11 2178 0502 Hand Held Products Rio de Janeiro Tel fono Int 55 21 2178 0500 Fax Int 55 21 2178 0505 S o Paulo and Rio de Janeiro E mail brservice handheld com M xico Hand Held Products M xico Tel fono Intl 52 55 5203 2100 Fax Intl 52 55 5531 3672 E mail mxservice handheld com Europe Middle East and Africa Hand Held Products Europe Telephone 31 0 40 29 01 633 Fax 31 0 40 2901631 E mail euservice handheld com 13 2 2020 3820 User s Guide Asia Pacific Hand Held Products Asia Pacific Telephone 852 2511 3050 Fax 852 2511 3557 E mail apservice handheld com Japan Hand Held Products
58. 3 Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation 3 To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Cet appareil num rique de la Classe B est conforme la norme NMB 003 du Canada CE Compliance The CE mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89 336 EEC Electromagnetic Compatibility Directive and the 73 23 EEC Low Voltage Directive For CE related inquiries please contact Hand Held Products Nijverheidsweg 9 13 5627 BT Eindhoven The Netherlands Hand Held Products shall not be liable for use of our product with equipment i e power supplies personal computers etc that is not CE marked and does not comply with the Low Voltage Directive Regulatory Approvals for Bluetooth Radio Devices RF devices are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers IEEE and the American National Standards Institute ANSI and have been recommended for adoption by the Federal Communications Comm
59. 49 l 105 69 i 10 0A LF 42 2A 74 4A J 106 6A j 11 0B VT 43 2B 75 4B K 107 6B k 12 0C FF 44 2C 76 4C L 108 6C l 13 0D CR 45 2D 77 4D M 109 6D m 14 0E SO 46 2E 78 4E N 110 6E n 15 0F SI 47 2F 79 4F O 111 6F o 16 10 DLE 48 30 0 80 50 P 112 70 p 17 11 DC1 49 31 1 81 51 Q 113 71 q 18 12 DC2 50 32 2 82 52 R 114 72 r 19 13 DC3 51 33 3 83 53 S 115 73 s 20 14 DC4 52 34 4 84 54 T 116 74 t 21 15 NAK 53 35 5 85 55 U 117 75 u 22 16 SYN 54 36 6 86 56 V 118 76 v 23 17 ETB 55 37 7 87 57 W 119 77 w 24 18 CAN 56 38 8 88 58 X 120 78 x 25 19 EM 57 39 9 89 59 Y 121 79 y 26 1A SUB 58 3A 90 5A Z 122 7A z 27 1B ESC 59 3B 91 5B 123 7B 28 1C FS 60 3C lt 92 5C 124 7C 29 1D GS 61 3D 93 5D 125 7D 30 1E RS 62 3E gt 94 5E 126 7E 31 1F US 63 3F 95 5F _ 127 7F 2020 3820 User s Guide A 3 Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Char 128 80 160 A0 192 C0 224 E0 129 81 161 A1 193 C1 225 E1 130 82 162 A2 194 C2 226 E2 131 83 163 A3 195 C3 227 E3 132 84 164 A4 196 C4 228 E4 133 85 165 A5 197 C5
60. 8 Scanner Name 1 8 Changing Scanner Name Serially 1 8 Changing Scanner Name via Bar Codes 1 9 Scanner Report 1 10 Application Work Groups 1 10 Application Work Group Selection 1 11 Resetting the Standard Product Default Settings Current Application Work Group 1 12 Resetting the Standard Product Default Settings All Application Work Groups 1 12 Using the Scanner with Bluetooth Devices 1 13 Changing Bluetooth PIN Code 1 13 Out of Range Alarm 1 13 Duration 1 13 Alarm Sound Type 1 14 Data Accumulation Mode 1 14 Beeper and LED Sequences and Their Meaning 1 14 3820 LED Sequences and Their Meaning 1 15 2020 5B LED Sequences and Their Meaning 1 15 Table of Contents ii Basic Operation of the Cordless System 1 16 System Conditio
61. 8 Code Page 6 16 Code 128 Function Code Transmit 6 17 Telepen 6 17 Telepen Output 6 17 Telepen Message Length 6 18 UPC A 6 18 UPC A Check Digit 6 18 UPC A Number System 6 19 UPC A Addenda 6 19 UPC A Addenda Required 6 19 UPC A Addenda Separator 6 20 UPC A EAN 13 with Extended Coupon Code 6 20 vi UPC E0 and UPC E1 6 21 UPC E0 and UPC E1 Expand 6 21 UPC E0 and UPC E1 Addenda Required 6 21 UPC E0 and UPC E1 Addenda Separator 6 22 UPC E0 Check Digit 6 22 UPC E0 Number System 6 22 UPC E0 Addenda 6 23 EAN JAN 13
62. All Work Groups PAPDFT 1 12 Non Base Bluetooth Connection Non Base BT Connection BT_DNG5 1 13 Bluetooth PIN Code Bluetooth PIN BT_PIN 1 13 Out of Range Alarm Base Alarm Duration Range 1 3000 sec 0 BASORD 1 13 Scanner Alarm Duration Range 1 3000 sec 0 BT_ORD 1 13 2020 3820 User s Guide 10 7 Alarm Sound Type Base Alarm Type BASORW 1 14 Scanner Alarm Type BT_ORW 1 14 Data Accumulation Mode On BATENA1 1 14 Off BATENA0 1 14 Factory Default Settings Default DEFALT 1 20 Terminal Interfaces Terminal ID 003 TERMID 2 2 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 10 8 2020 3820 User s Guide Program Keyboard Country U S A KBDCTY0 2 4 Belgium KBDCTY1 2 4 Brazil KBDCTY16 2 4 Canada French KBDCTY18 2 4 Czech Republic KBDCTY15 2 4 Denmark KBDCTY8 2 4 Finland Sweden KBDCTY2 2 4 France KBDCTY3 2 4 Germany Austria KBDCTY4 2 4 Greece KBDCTY17 2 4 Hungary KBDCTY19 2 4 Israel Hebrew KBDCTY12 2 4 Italy KBDCTY5 2 5 Latin America KBDCTY14 2 5 Netherlands Dutch KBDCTY11 2 5 Norway KBDCTY9 2 5 Poland KBDCTY20 2 5 Portugal KBDCTY13 2 5 Romania KBDCTY25 2 5 Russia KBDCTY26 2 5 SCS KBDCTY21 2 5 Slovakia KBDCTY22 2 5 Spain KBDCTY10 2 5 Sweden KBDCTY23 2 5 Switzerland German KBDCTY6 2 5 Turkey F KBDCTY27 2 5
63. BOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU All provisions of this Limited Warranty are separate and severable which means that if any provision is held invalid and unenforceable such determination shall not affect the validity of enforceability of the other provisions hereof Use of any peripherals not manufactured sold by Hand Held Products voids the warranty This includes but is not limited to cables power supplies cradles and docking stations Hand Held Products Inc extends these warranties only to the first end users of the products These warranties are nontransferable The limited duration of the warranty for the 2020 5B and 3820 is for three 3 years The limited duration of the warranty for the scanner battery is for one 1 year 2020 3820 User s Guide A 1 Appendix A Symbology Chart Note m represents the AIM modifier character Refer to International Technical Specification Symbology Identifiers for AIM modifier character details Note Prefix Suffix entries for specific symbologies override the universal All Symbologies 99 entry Refer to Data Editing beginning on page 4 1 and Data Formatting beginning on page 5 1 for information about using Code ID and AIM ID Symbology Code ID AIM ID Hex ID Symbology Code ID AIM ID Hex ID China Post Q X0 51 Korea Post X0 3F Codabar a Fm 61 Matrix 2 of 5 m X0 6D Codablock F q Om 71 MSI g Mm 67 Code 11 h
64. CC data carriers include UPC A and UPC E EAN 13 and EAN 8 ITF 14 UCC EAN 128 and EAN UCC RSS and Composites If UCC EAN 128 Emulation is selected the AIM Symbology On Off Minimum Message Length Maximum Message Length 2020 3820 User s Guide 6 31 Identifier will be reported as C1 If RSS Emulation is selected the AIM Symbology Identifier will be reported as e0 Any application that accepts EAN UCC data can be simplified since it only needs to recognize one data carrier type Default EAN UCC Emulation Off China Post Code lt Default All China Post Code Settings gt China Post Code China Post Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 2 80 Minimum Default 4 Maximum Default 80 RSS Emulation 128 Emulation EAN UCC Emulation Off On Off Minimum Message Length Maximum Message Length 6 32 2020 3820 User s Guide Korea Post Code lt Default All Korea Post Code Settings gt Korea Post Code Korea Post Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 2 80 Minimum Default 4 Maximum Default 48 PosiCode lt Default All PosiCode Settings gt On Off Minimum Message Length Maximum Message Length 2020 382
65. Code 39 bar codes printed with a check character and will transmit this character at the end of the scanned data Default No Check Character Code 39 Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 0 48 Minimum Default 0 Maximum Default 48 Validate but Don t Transmit No Check Character Validate and Transmit Minimum Message Length Maximum Message Length 2020 3820 User s Guide 6 7 Code 39 continued Code 39 Append This function allows the scanner to append the data from several Code 39 bar codes together before transmitting them to the host computer When this function is enabled the scanner stores those Code 39 bar codes that start with a space excluding the start and stop symbols and does not immediately transmit the data The scanner stores the data in the order in which the bar codes are read deleting the first space from each The scanner transmits the appended data when it reads a Code 39 bar code that starts with a character other than a space Default Off Code 32 Pharmaceutical PARAF Code 32 Pharmaceutical is a form of the Code 39 symbology used by Italian pharmacies This symbology is also known as PARAF Off On 6 8 2020 3820 User s Guide Note Trioptic Code must be turned off to scan Code 32 Pharmaceutical codes Full ASCII If Full ASCII Code 39 decod
66. Codes If you wanted to set up your scanners with names 0001 0007 you may scan the bar codes below Scan the Reset bar code after each name change and wait for the scanner to re link to the base before scanning the next bar code to name the next scanner Alternatively you may change the name with a bar code command if you cannot send serial commands to the base One way to do this is to scan the bar code below and scan a number for the scanner name For example if you had 7 scanners to one base scan the bar code below with the first scanner scan the 1 bar code on the Programming Chart inside the back cover of this manual and scan Save Then scan the Reset bar code and wait for the scanner to re link to the base before scanning the next bar code Repeat that process for scanner number 2 3 4 etc If you want to assign an alphabetic name to the scanner create a Code 128 bar code containing BT_NAMname followed by a FNC3 character hexidecimal 83 where name is the new scanner name Scan the Reset bar code page 1 9 or on the Programming Chart inside the back cover of this manual You may use Barcode Builder which is included with Quick View You may download Quick View from the Hand Held Products website www handheld com 0001 0002 0003 0005 0007 0004 0006 Reset 0002 Scanner Name 1 10 2020 3820 User s Guide Scanner Report Scan the bar code below to generate a report for the connected scanners
67. Delay An intercharacter delay of up to 495 milliseconds may be placed between the transmission of each character of scanned data Scan the Intercharacter Delay bar code below then scan the number of milliseconds and the SAVE bar code using the Programming Chart inside the back cover of this manual To remove this delay scan the Intercharacter Delay bar code then set the number of steps to 0 Scan the SAVE bar code using the Programming Chart inside the back cover of this manual Note Intercharacter delays are not supported in USB serial emulation User Specified Intercharacter Delay An intercharacter delay of up to 495 milliseconds may be placed after the transmission of a particular character of scanned data Scan the Delay Length bar code below then scan the number of milliseconds and the SAVE bar code using the Programming Chart inside the back cover of this manual Next scan the Character to Trigger Delay bar code then the 2 digit hex value for the ASCII character that will trigger the delay ASCII Conversion Chart Code Page 1252 on page A 2 To remove this delay scan the Delay Length bar code and set the number of steps to 0 Scan the SAVE bar code using the Programming Chart inside the back cover of this manual 1 2 3 4 5 Intercharacter Delay Prefix Scanned Data Suffix Intercharacter Delay Delay Length Character to Trigger Delay 4 6 2020 3820 User s Guide Interfunction Delay An interfunctio
68. FT 6 9 Interleaved 2 of 5 Off I25ENA0 6 9 On I25ENA1 6 9 Interleaved 2 of 5 Check Digit No Check Char I25CK20 6 10 Validate But Don t Transmit I25CK21 6 10 Validate and Transmit I25CK22 6 10 Interleaved 2 of 5 Message Length Minimum 2 80 4 I25MIN 6 10 Maximum 2 80 80 I25MAX 6 10 Code 93 Default All Code 93 Settings C93DFT 6 11 Code 93 Off C93ENA0 6 11 On C93ENA1 6 11 Code 93 Message Length Minimum 0 80 0 C93MIN 6 11 Maximum 0 80 80 C93MAX 6 11 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 2020 3820 User s Guide 10 15 Straight 2 of 5 Industrial Default All Straight 2 of 5 Industrial Settings R25DFT 6 12 Straight 2 of 5 Industrial Off R25ENA0 6 12 On R25ENA1 6 12 Straight 2 of 5 Industrial Message Length Minimum 1 48 4 R25MIN 6 12 Maximum 1 48 48 R25MAX 6 12 Straight 2 of 5 IATA Default All Straight 2 of 5 IATA Settings A25DFT 6 13 Straight 2 of 5 IATA Off A25ENA0 6 13 On A25ENA1 6 13 Straight 2 of 5 IATA Mes sage Length Minimum 1 48 4 A25MIN 6 13 Maximum 1 48 48 A25MAX 6 13 Matrix 2 of 5 Default All Matrix 2 of 5 Settings X25DFT 6 13 Matrix 2 of 5 Off X25ENA0 6 13 On X25ENA1 6 13 Matrix 2 of 5 Message Length Minimum 1 80 4 X25MIN 6 14 Maximum 1 80 80 X25MAX 6 14 Code 1
69. Japan Telephone 81 3 5770 6312 Fax 81 3 5770 6313 E mail apservice handheld com Online Product Service and Repair Assistance You can also access product service and repair assistance online at www handheld com Technical Assistance If you need assistance installing or troubleshooting please call your Distributor or the nearest Hand Held Products technical support office North America Canada Telephone 800 782 4263 option 4 8 a m to 6 p m EST Fax number 315 685 4960 E mail natechsupport handheld com Am rica Latina Tel fono 800 782 4263 opci n 8 opci n 3 Tel fono 704 998 3998 opci n 8 opci n 3 E mail latechsupport handheld com Brasil S o Paulo Tel fono Int 55 11 2178 0500 Fax Int 55 11 2178 0502 Rio de Janeiro Tel fono Int 55 21 2178 0500 Fax Int 55 21 2178 0505 S o Paulo and Rio de Janeiro E mail brtechsupport handheld com 2020 3820 User s Guide 13 3 M xico Tel fono 800 782 4263 opci n 8 opci n 3 Tel fono 704 998 3998 opci n 8 opci n 3 E mail latechsupport handheld com Europe Middle East and Africa Telephone European Ofc Int 31 0 40 79 99 393 U K Ofc Int 44 1925 240055 E mail eutechsupport handheld com Asia Pacific Telephone Int 852 3188 3485 or 2511 3050 E mail aptechsupport handheld com Online Technical Assistance You can also access technical assistance online at www handheld com L
70. Overview on page 4 1 for further information Does the scanner read the bar code incorrectly If the scanner reads a bar code but the data is not displayed correctly on the host screen The base may not be programmed for the appropriate terminal interface For example you scan 12345 and the host displays es Reprogram the base with the correct Plug and Play or Terminal selection bar code See Chapter 1 and Chapter 2 The base may not be programmed to output your bar code data properly For example you scan 12345 and the host displays A12345B Reprogram the base with the proper symbology selections See Chapter 6 The scanner won t read your bar code at all 12 4 2020 3820 User s Guide 1 Scan the sample bar codes in the back of this manual If the scanner reads the sample bar codes check that your bar code is readable Verify that your bar code symbology is enabled see Chapter 6 2 If the scanner still can t read the sample bar codes scan All Symbologies on page 6 1 If you aren t sure what programming options have been set in the base or if you want the factory default settings restored scan Resetting the Standard Product Default Settings Current Application Work Group on page 10 5 Troubleshooting the Cordless System The scanner must be linked to the base for the system to work properly See Linking Scanner to Base on page 1 6 2020 3820 User s Guide 13 1 1
71. Terminal ID Save 2 2 2020 3820 User s Guide Supported Terminals Terminal Model s Terminal ID DEC VT510 520 525 PC style 005 DEC VT510 520 525 DEC style LK411 104 Esprit 200 400 005 Heath Zenith PC AT 003 HP Vectra 003 IBM XT 001 IBM PS 2 25 30 77DX2 002 IBM AT PS 2 30 286 50 55SX 60 70 70 061 70 121 80 003 IBM 102 key 3151 3161 3162 3163 3191 3192 3194 3196 3197 3471 3472 3476 3477 006 IBM 122 key 3191 3192 3471 3472 007 IBM 122 key 3196 3197 3476 3477 3486 3482 3488 008 IBM 122 key 3180 024 IBM 122 key 3180 data entry keyboard 114 IBM DOS V 106 key PC amp Workstation 102 IBM SurePOS USB Hand Held Scanner 128 IBM SurePOS USB Tabletop Scanner 129 IBM Thinkpad 360 CSE 340 750 097 IBM Thinkpad 106 IBM Thinkpad 365 755CV 003 I O 122 key 2676D 2677C 2677D 008 ITT 9271 007 Lee Data IIS 007 NEC 98XX Series 103 Olivetti M19 M200 001 Olivetti M240 M250 M290 M380 P500 003 RS 232 TTL 000 Serial Wedge 050 Silicon Graphics Indy Indigoll 005 Telex 88 key 078 078A 79 80 191 196 1191 1192 1471 1472 1476 1477 1483 025 Telex 88 key Data Entry Keyboard 112 Telex 102 key 078 078A 79 80 191 196 1191 1192 1471 1472 1476 1477 1483 045 2020 3820 User s Guide 2 3 Default for 2020 5B It is best to use the Plug and Play bar codes beginning on page 1 25 to pr
72. The report indicates the port work group scanner name and address Application Work Groups Your cordless system can have up to seven scanners linked to one base You can also have up to seven work groups If you want to have all of the scanners settings programmed alike you don t need to use more than one work group If you want each scanner to have unique settings e g beeper volume prefix suffix data formatter then you may program each scanner to its own unique work group and may program each scanner independently Visual XPress page 9 1 makes it easy for you to program your system for use with multiple scanners and multiple work groups The scanner keeps a copy of the menu settings it is using Whenever the scanner is connected or reconnected to a base the scanner is updated with the latest settings from the base for its work group The scanner also receives menu setting changes processed by the base If a scanner is removed from one base and placed into another base it will be updated with the new base settings for whatever work group that the scanner was previously assigned For example if the scanner was in work group 1 linked to the first base it will be placed in work group 1 in the second base with the associated settings Scanner Report 2020 3820 User s Guide 1 11 Application Work Group Selection This programming selection allows you to assign a scanner to a work group by scanning the bar code below Yo
73. Wand Emulation Plug amp Play bar codes to program your scanner to emulate a wand reader The Wand Emulation Plug amp Play bar codes change other parameters in addition to changing the terminal ID Please refer to Wand Emulation Plug amp Play on page 1 22 for further information In Wand Emulation mode the scanner decodes the bar code then sends data in the same format as a wand scanner The Code 39 Format converts all symbologies to Code 39 The Same Code Format transmits UPC EAN Code 128 and Interleaved 2 of 5 without any changes but converts all other symbologies to Code 39 2D symbologies are converted to Code 128 The Code 39 Format bar code below sets the terminal ID to 61 and the Same Code Format bar code sets the terminal ID to 64 Code 39 Format Same Code Format 2020 3820 User s Guide 2 15 Wand Emulation Transmission Rate The transmission rate is limited by the terminal s ability to receive data without dropping characters Default 25 inches second Wand Emulation Polarity The Polarity can be sent as standard with black bars high or reversed with white bars high Default Black High 10 80 25 40 120 150 200 Black High White High 2 16 2020 3820 User s Guide Wand Emulation Idle The idle describes the state of the scanner when no data is being transmitted When in Wand Emulation mode you must set the scanner s idle state to match the idle state for the device
74. ages define the mapping of character codes to characters If the data received does not display with the proper characters it may be because the bar code being scanned was created using a code page that is different from the one the host program is expecting If this is the case select the code page with which the bar codes were created The data characters should then appear properly Note The Code Page option is available for Code 39 Code 93 and Code 128 Code Page Standard Description 1 CP ISO646 2 Default ISO 2022 Automatic National Replacement Characters 3 CP Binary 82 ISO 2022 11 Swe Swedish Replacement Characters 83 ISO 2022 69 Fra French Belgium Replacement Charac ters 81 ISO 2022 25 Fra French Belgium Replacement Charac ters 84 ISO 2022 11 Ger German Replacement Characters 85 ISO 2022 11 Ita Italian Replacement Characters 86 ISO 2022 11 Swi Swiss Replacement Characters 87 ISO 2022 11 UK British Replacement Characters 88 ISO 2022 11 Dan Danish Replacement Characters 89 ISO 2022 11 Nor Norwegian Replacement Characters 90 ISO 2022 11 Spa Spanish Replacement Characters Sample Symbols UPC A 0 123456 7890 Interleaved 2 of 5 Code 128 EAN 13 1234567890 Code 128 9 780330 290951 654 EAN 8 3210 5 456123 8 0 UPC E Sample Symbols Code 93 123456 9 Straight 2 of 5 Industrial 123456 Matrix 2 of 5 6543210 RSS 14 01 00123456789012 C
75. al trigger mode the trigger is activated and deactivated by sending the following com mands Activate SYN T CR Deactivate SYN U CR The scanner scans until a bar code has been read until the deactivate com mand is sent or until the serial time out has been reached see Read Time Out Serial Trigger Mode on page 3 4 for a description and the serial command on page 10 11 2020 3820 User s Guide 10 5 Resetting the Standard Product Default Settings Current Application Work Group If you aren t sure what programming options are in your scanner or you ve changed some options and want the standard product default settings restored scan the Standard Product Default Settings Current Application Group bar code below The Menu Commands starting on page 10 6 list the factory default settings for each of the commands indicated by an asterisk on the programming pages Note Scanning this bar code also causes both the scanner and the base to perform a reset and become unlinked Refer to Linking Scanner to Base on page 1 6 for additional information Note If your scanner is in multiple scanner mode and you scan either the current or all application group default bar code you will hear up to 30 seconds of beeping while all scanners are re linked from the base and the settings are defaulted to settings The default interface is keyboard wedge and the default scanner mode is single scanner locked link mode Resetting t
76. aracters Syntax FC 5 4 2020 3820 User s Guide E4 Replaces up to 15 characters in the data string with user specified charac ters Replacement continues until the E5 command is encountered Syn tax E4nnxx1xx2yy1yy2 zz1zz2 where nn is the total count of both characters to be replaced plus replacement characters xx1 defines charac ters to be replaced and xx2 defines replacement characters continuing through zz1 and zz2 E5 Terminates character replacement Syntax E5 FE Compare character in current cursor position to the character xx If char acters are equal increment cursor If characters are not equal no format match Syntax FExx xx stands for the hex value for an ASCII code see ASCII Conversion Chart Code Page 1252 on page A 2 EC Check to make sure there is an ASCII number at the current cursor position If character is not numeric format is aborted Syntax EC ED Check to make sure there is a non numeric ASCII character at the current cursor position If character is numeric format is aborted Syntax ED Data Format Editor Enter Data Format Default Data Format Clear One Data Format Save Discard Clear All Data Formats 2020 3820 User s Guide 5 5 Data Formatter When Data Formatter is turned off the bar code data is output to the host as read including prefixes and suffixes Choose one of the following options Default Data Formatter On When Data Formatter is required
77. ates default Serial Command Indicates a numeric entry Page 10 20 2020 3820 User s Guide Codablock F Off CBFENA0 6 34 On CBFENA1 6 34 Codablock F Msg Length Minimum 1 2048 1 CBFMIN 6 34 Maximum 1 2048 2048 CBFMAX 6 34 Code 16K Default All Code 16K Settings 16KDFT 6 35 Code 16K Off 16KENA0 6 35 On 16KENA1 6 35 Code 16K Minimum 0 160 1 16KMIN 6 35 Maximum 0 160 160 16KMAX 6 35 Code 49 Default All Code 49 Settings C49DFT 6 35 Code 49 Off C49ENA0 6 36 On C49ENA1 6 36 Code 49 Minimum 1 81 1 C49MIN 6 36 Maximum 1 81 81 C49MAX 6 36 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 2020 3820 User s Guide 11 1 11 Product Specifications 3820 Product Specifications Parameter Specification Dimensions Typical Height 6 2 inches 15 7 cm Length 5 3 inches 13 5 cm Width 3 2 inches 8 1 cm Weight with battery 9 2 ounces 260 g Light Source 630 nM visible red LED Scan Rate 270 scans per second in most usages Skew Angle 65 degrees Pitch Angle 65 degrees Horizontal Velocity 2 inches 5 cm per second Scan Contrast 20 minimum Battery Lithium Ion 3 6 Volt 1600 mAHr minimum Battery Capacity Standby Heavy Usage 1 scan per second 20 hours 12 hours Storage 5 loss per month Temperature Ranges Oper
78. ating 32 F to 122 F 0 C to 50 C Battery Charge 41 F to 104 F 5 C to 40 C Storage 40 F to 140 F 40 C to 60 C Humidity Up to 95 non condensing Mechanical Drop Operational after 50 drops from 6 feet 1 8 m to concrete Vibration Withstands 5G peak from 22 to 300 Hz ESD Sensitivity 15 kV to any external surface Sealant Rating IP41 11 2 2020 3820 User s Guide 2020 5B Product Specifications Parameter Specification Dimensions Typical Height 3 1 inches 7 9 cm Length 5 6 inches 14 2 cm Width 4 3 inches 10 9 cm Weight 8 8 ounces 250 g Voltage DC Barrel 8 5 to 9 5 volts Host Port 4 5 14 volts Current Draw Base Only Base Scanner w max charging 5 Volt Host 125 125mA will not charge 9 Volt DC Barrel 100 850mA 12 Volt Host 100 825mA Charge Rate 41 F to 104 F 5 C to 40 C 9 Volt DC Barrel external power Maximum 4 hours full charge for fully discharged battery Temperature Ranges Operating 32 F to 122 F 0 C to 50 C Battery Charge 41 F to 104 F 5 C to 40 C Storage 40 F to 140 F 40 C to 60 C Humidity Up to 95 non condensing Mechanical Drop Operational after 50 drops from 3 3 feet 1 m to concrete Vibration Withstands 5G peak from 22 to 300 Hz ESD Sensitivity 15 kV to any external surface Sealant Rating IP41 2020 3820 User s Guide 11 3 3820
79. cates that Codabar Coding Enable CBRENA has a range of values from 0 to 1 off and on Example 2 What is the default value for Codabar Coding Enable Enter cbrena Response CBRENA1 ACK This response indicates that the default setting for Codabar Coding Enable CBRENA is 1 or on Example 3 What is the device s current setting for Codabar Coding Enable Enter cbrena Response CBRENA1 ACK This response indicates that the device s Codabar Coding Enable CBRENA is set to 1 or on 10 4 2020 3820 User s Guide Example 4 What are the device s settings for all Codabar selections Enter cbr Response CBRENA1 ACK SSX0 ACK CK20 ACK CCT1 ACK MIN2 ACK MAX60 ACK DFT ACK This response indicates that the device s Codabar Coding Enable CBRENA is set to 1 or on the Start Stop Character SSX is set to 0 or Don t Transmit the Check Character CK2 is set to 0 or Not Required concatenation CCT is set to 1 or Enabled the Minimum Message Length MIN is set to 2 characters the Maximum Message Length MAX is set to 60 characters and the Default setting DFT has no value Trigger Commands You can activate and deactivate the scanner with serial trigger commands First the scanner must be put in Manual Serial Trigger Mode either by scanning the Manual Serial Trigger Mode bar code page 3 4 or by sending the Manual Serial Menu Command page 10 11 Once the scanner is in seri
80. ceived does not display with the proper characters it may be because the bar code being scanned was created using a code page that is different from the one the host program is expecting If this is the case scan the bar code below select the code page with which the bar codes were created from the chart Code Page Mapping of Printed Bar Codes on page A 4 and scan the value and the SAVE bar code from the Programming Chart inside the back cover of this manual The data characters should then appear properly Interleaved 2 of 5 lt Default All Interleaved 2 of 5 Settings gt Interleaved 2 of 5 Check Digit No Check Digit indicates that the scanner reads and transmits bar code data with or without a check digit Code 39 Code Page On Off 6 10 2020 3820 User s Guide When Check Digit is set to Validate but Don t Transmit the unit only reads Interleaved 2 of 5 bar codes printed with a check digit but will not transmit the check digit with the scanned data When Check Digit is set to Validate and Transmit the scanner only reads Interleaved 2 of 5 bar codes printed with a check digit and will transmit this digit at the end of the scanned data Default No Check Digit Interleaved 2 of 5 Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 2 80 Minimum Default 4 Maximum Default 80 Validate but D
81. code to change the time out duration in seconds Manual Serial Trigger Read Time Out 2020 3820 User s Guide 3 5 Note Scanning zero 0 is the equivalent of setting no time out If there are no trigger pulls during the scanner power time out timer interval the scanner goes into power down mode Whenever the trigger is enabled the scanner power time out timer is reset If the scanner is placed in the 2020 5B cradle and the battery is in the process of being charged the scanner will not go into power down mode Note When the scanner is in power down mode pull the trigger to power the unit back up There will be a set of power up beeps and a delay of up to a few seconds for the radio to join The scanner will then be ready to use Automatic Trigger The scanner scans continuously at full power with illumination fully on Presentation Mode The LEDs are off until a bar code is presented to the scanner Then the LEDs turn on automatically to read the code Presentation Mode uses ambient light to detect the bar codes If the light level in the room is not high enough Presentation Mode will not work properly 0 seconds 200 seconds 400 seconds 900 seconds 3600 seconds 7200 seconds Automatic Trigger Presentation Mode 3 6 2020 3820 User s Guide Hands Free Time Out The Automatic Trigger and Presentation Modes are referred to as hands free modes If the scanner s trigger is p
82. ction 1 Turn off power to the terminal computer 3 Base sends data to host 1 Good Read 2 ACK from base 2020 3820 User s Guide 1 19 2 Disconnect the keyboard cable from the back of the terminal computer 3 Connect the appropriate interface cable to the base and to the terminal computer and keyboard 4 Turn the terminal computer power back on 5 Program the base for the keyboard wedge interface See Keyboard Wedge Connection on page 1 21 6 Verify the base operation by scanning a bar code from the Sample Symbols in the back of this manual Note Without using the 9 volt external power supply the base only uses enough power from the host to operate the interface The scanner s battery is not charged when in this mode Using the 9 volt external power supply allows the scanner s battery to be charged and no power is drawn from the host Disconnect 1 2 3 1 20 2020 3820 User s Guide Reading Techniques The scanner has a view finder that projects a bright red aiming beam that corresponds to its horizontal field of view The aiming line should be centered horizontally over the bar code it will not read if the aiming line is in any other direction The best focus point for reading most code densities is about 5 inches 12 7 cm from the unit To read single or multiple symbols on a page or on an object hold the scanner at an appropriate distance from the target pull the
83. d Com Port If you are using a Microsoft Windows PC you will need to download a driver from the Hand Held Products website www handheld com The driver will use the next available Com Port number Apple Macintosh computers recognize the scanner as a USB CDC class device and automatically uses a class driver Scanning the code below changes the terminal ID to 130 Note No extra configuration e g baud rate is necessary CTS RTS Emulation ACK NAK Mode USB HID Bar Code Scanner USB Com Port Emulation USB CTS RTS Emulation On USB CTS RTS Emulation Off ACK NAK On ACK NAK Off 2020 3820 User s Guide 1 27 Connecting the Base with Serial Wedge The 2020 5B uses TTL signal levels to wedge into an RS 232 serial network Use only 2020 5B serial wedge cables to prevent damage to the base Refer to Connecting the Base with RS 232 Serial Port on page 2 8 to set the baud rate and communications protocol 1 Turn off power to the computer 2 Disconnect the existing serial cable from the computer 3 Connect the appropriate interface cable to the base Note For the base to work properly you must have the correct cable for your type of computer 4 Plug the serial connector into the serial port on your computer Tighten the two screws to secure the connector to the port 5 Plug the other serial connector into the other device connection and tighten the two screws 6 Plug the power supply barrel connecto
84. d Their Meaning The 3820 contains LEDs on the top of the unit to indicate its power up communication and battery status Simply stated red LED error green LED success of any type The unit s audible indicators have meaning as well 3 beeps error 2 beeps menu change 1 beep all other successes The table below lists the indication and cause of the LED illumination and beeps for the 3820 Base Alarm Type Scanner Alarm Type Data Accumulation Mode On Data Accumulation Mode Off 2020 3820 User s Guide 1 15 3820 LED Sequences and Their Meaning 2020 5B LED Sequences and Their Meaning The base contains a red LED that indicates the status of the unit and verifies its communication with the host system and a green LED that indicates scanner battery charge condition The tables below list the indication and cause of the LED illumination and beeps for the 2020 5B LED Indication Beeper Indication Cause Normal Operation Red Flash None Battery low Green Flash 1 beep Successful communication or linking Red blinking 3 beeps Failed communication Menu Operation Green Flash 2 beeps Successful menu change Red blinking 3 beeps Unsuccessful menu change System Condition System Status Indicator Red LED Power On System Idle LED is on Power On Diagnostic Error Blink LED for long duration pulsing indefinitely Receiving Data 2020 5B only Blink LED for short duration in multiple pulses Occurs
85. deo Reverse Video Reverse is used to allow the scanner to read bar codes that are inverted The Off bar code below is an example of this type of bar code Note If additional menuing is required Video Reverse must be disabled to read the menu bar codes and then re enabled after menuing is completed Multiple Symbols On Multiple Symbols Off No Read On No Read Off Video Reverse On Video Reverse Off 2020 3820 User s Guide 4 1 4 Data Editing Prefix Suffix Overview When a bar code is scanned additional information is sent to the host computer along with the bar code data This group of bar code data and additional user defined data is called a message string The selections in this section are used to build the user defined data into the message string Prefix and Suffix characters are data characters that can be sent before and after scanned data You can specify if they should be sent with all symbologies or only with specific symbologies The following illustration shows the breakdown of a message string Points to Keep In Mind It is not necessary to build a message string The selections in this chapter are only used if you wish to alter the default settings Default prefix None Default suffix None A prefix or suffix may be added or cleared from one symbology or all symbologies You can add any prefix or suffix from the ASCII Conversion Chart Code Page 1252 on page A
86. digit hex value from the Programming Chart inside the back cover of this manual or scan 9 9 for all symbologies Your change is automatically saved To Add a Carriage Return Suffix to all Symbologies Scan the following bar code if you wish to add a carriage return suffix to all symbologies at once This action first clears all current suffixes then programs a carriage return suffix for all symbologies Prefix Selections Add CR Suffix All Symbologies Add Prefix Clear One Prefix Clear All Prefixes 4 4 2020 3820 User s Guide Suffix Selections Function Code Transmit When this selection is enabled and function codes are contained within the scanned data the scanner transmits the function code to the terminal Charts of these function codes are provided in Supported Interface Keys starting on page 7 3 When the scanner is in keyboard wedge mode the scan code is converted to a key code before it is transmitted Default Enable Intercharacter Interfunction and Intermessage Delays Some terminals drop information characters if data comes through too quickly Intercharacter interfunction and intermessage delays slow the transmission of data increasing data integrity Each delay is composed of a 5 millisecond step You can program up to 99 steps of 5 ms each for a range of 0 495 ms Add Suffix Clear One Suffix Clear All Suffixes Enable Disable 2020 3820 User s Guide 4 5 Intercharacter
87. e addressed to the source scanner via Application Work Groups Once a command is sent all scanners in a group respond to that command Because of this situation it is recommended that each scanner is assigned to its own group in host ACK mode RTS CTS On XON OFF Off RTS CTS Off XON XOFF On ACK NAK On ACK NAK Off 2 12 2020 3820 User s Guide The commands to which the scanner responds are listed on page 2 13 The lt ESC gt is a 1B in hex A typical command string is y lt ESC gt x where y is the application work group number lt ESC gt x is the escape command and the comma is the terminator Commands may be strung together to create custom response sequences An example of a command string is listed below 0 lt ESC gt 4 lt ESC gt 5 lt ESC gt 6 The above example will make a scanner in application work group zero beep low medium high Once Host ACK is enabled the system works as follows The scanner reads a code and sends data to the base host system No audible or visual indication is emitted until you receive an escape command The scanner read illumination goes out upon a successful read Scanner is suspended until 1 a valid escape string is received from the host system via the base or 2 the scanner times out Once condition 1 or 2 above has been met the scanner is ready to scan again and the process repeats Time out is indicated by three rapid beeps at
88. ectrical equipment the best way to ensure safe operation is to operate them according to the agency guidelines that follow Please read these guidelines carefully before using your 2020 5B 3820 system Regulatory and Safety Approvals for the 2020 5B 3820 FCC Class B Compliance Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver
89. ency of the beep the scanner emits on a good read Default Medium Beeper Duration Good Read The beeper duration codes modify the length of the beep the scanner emits on a good read Default Normal LED Good Read The LED indicator can be programmed On or Off in response to a good read Default On Low 1600 Hz Medium 3250 Hz High 4200 Hz Normal Beep Short Beep LED Good Read On LED Good Read Off 2020 3820 User s Guide 3 3 Number of Beeps Good Read The number of beeps of a good read can be programmed from 1 9 The same number of beeps will be applied to the beeper and LED in response to a good read For example if you program this option to have five beeps there will be five beeps and five LED flashes in response to a good read The beeps and LED flashes are in sync with one another To change the number of beeps scan the bar code below and then scan a digit 1 9 bar code and the Save bar code on the Programming Chart inside the back cover of this manual Default One Good Read Delay This sets the minimum amount of time before the scanner can read another bar code Default 0 ms No Delay User Specified Good Read Delay If you want to set your own length for the good read delay scan the bar code below then set the delay from 0 30 000 milliseconds by scanning digits from the inside back cover then scanning Save Number of Beeps LED Flashes No Delay Sh
90. ended Coupon Code Codablock F MSI Code 11 Plessey Code Code 16K PosiCode A and B Code 39 RSS Limited Code 32 Pharmaceutical PARAF Straight 2 of 5 IATA two bar start stop Code 39 Straight 2 of 5 Industrial Code 93 Telepen Code 128 Trioptic Code EAN JAN 8 UPC A Code 49 UPC E0 and UPC E1 Interleaved 2 of 5 All Symbologies On All Symbologies Off 6 2 2020 3820 User s Guide Message Length You are able to set the valid reading length of some of the bar code symbologies If the data length of the scanned bar code doesn t match the valid reading length the scanner will issue an error beep You may wish to set the same value for minimum and maximum length to force the scanner to read fixed length bar code data This helps reduce the chances of a misread EXAMPLE Decode only those bar codes with a count of 9 20 characters Min length 09 Max length 20 EXAMPLE Decode only those bar codes with a count of 15 characters Min length 15 Max length 15 For a value other than the minimum and maximum message length defaults scan the bar codes included in the explanation of the symbology then scan the digit value of the message length and Save bar codes on the Programming Chart inside the back cover of this manual The minimum and maximum lengths and the defaults are included with the respecti
91. equire to prevent the scanner from decoding a single D Codabar symbol without its companion This selection has no effect on Codabar symbols without Stop Start D characters No Check Character Validate Modulo 16 and Transmit Validate Modulo 16 but Don t Transmit A12D D34A Codabar Character Stop Start Stop Start On Off Require 2020 3820 User s Guide 6 5 Codabar Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 2 60 Minimum Default 4 Maximum Default 60 Code 39 lt Default All Code 39 Settings gt Code 39 Code 39 Start Stop Characters Start Stop characters identify the leading and trailing ends of the bar code You may either transmit or not transmit Start Stop characters Default Don t Transmit Minimum Message Length Maximum Message Length On Off Transmit Don t Transmit 6 6 2020 3820 User s Guide Code 39 continued Code 39 Check Character No Check Character indicates that the scanner reads and transmits bar code data with or without a check character When Check Character is set to Validate but Don t Transmit the unit only reads Code 39 bar codes printed with a check character but will not transmit the check character with the scanned data When Check Character is set to Validate and Transmit the scanner only reads
92. erforms the com mand s operation on the device s volatile menu configuration table A period performs the command s operation on the device s non volatile menu configuration table Use the non volatile table only for semi permanent changes you want saved through a power cycle Query Commands Several special characters can be used to query the device about its settings What is the default value for the setting s What is the device s current value for the setting s What is the range of possible values for the setting s The de vice s response uses a dash to indicate a continuous range of values A pipe separates items in a list of non continuous val ues Name Field Usage Optional This command returns the query information from the scanner Tag Field Usage When a query is used in place of a Tag field the query applies to the entire set of commands available for the particular storage table indicated by the Storage field of the command In this case the SubTag and Data fields should not be used because they are ignored by the device SubTag Field Usage When a query is used in place of a SubTag field the query applies only to the subset of commands available that match the Tag field In this case the Data field should not be used because it is ignored by the device Data Field Usage When a query is used in place of the Data field the query applies only to the specific command identi
93. fied by the Tag and SubTag fields 2020 3820 User s Guide 10 3 Concatenation of Multiple Commands Multiple commands can be issued within one Prefix Storage sequence Only the Tag SubTag and Data fields must be repeated for each command in the sequence If additional commands are to be applied to the same Tag then the new command sequence is separated with a comma and only the SubTag and Data fields of the additional command are issued If the additional command requires a different Tag field the command is separated from previous commands by a semicolon Responses The device responds to serial commands with one of three responses ACK Indicates a good command which has been processed ENQ Indicates an invalid Tag or SubTag command NAK Indicates the command was good but the Data field entry was out of the allowable range for this Tag and SubTag combination e g an entry for a minimum message length of 100 when the field will only accept 2 characters When responding the device echoes back the command sequence with the status character inserted directly before each of the punctuation marks the period exclamation point comma or semicolon in the command Examples of Query Commands In the following examples a bracketed notation depicts a non displayable response Example 1 What is the range of possible values for Codabar Coding Enable Enter cbrena Response CBRENA0 1 ACK This response indi
94. he Standard Product Default Settings All Application Work Groups The following bar code defaults all of the work groups to the factory settings The Menu Commands starting on page 10 6 list the standard product default settings for each of the commands indicated by an asterisk on the programming pages Standard Product Default Settings Current Application Group Standard Product Default Settings All Application Groups 10 6 2020 3820 User s Guide Menu Commands Selection Setting Indicates default Serial Command Indicates a numeric entry Page Base Charge Mode Automatic BASCHG1 1 5 Full Charge Rate BASCHG2 1 5 Low Charge Rate BASCHG3 1 5 Battery Charge Off BASCHG4 1 5 Scanner Modes Single Unlink Scanner BT_RMV 1 6 Locked Link Mode BASCON0 DN G1 1 7 Open Link Mode BASCON1 DN G1 1 7 Override Locked Scanner BT_RPL1 1 7 Multiple Scanner Operation Multiple Scanner Operation BASCON2 DN G3 1 8 Scanner Name Scanner Name BT_NAM 1 9 Scanner Report Scanner Report RPTSCN 1 10 Application Work Group Selections Group 0 GRPSEL0 1 11 Group 1 GRPSEL1 1 11 Group 2 GRPSEL2 1 11 Group 3 GRPSEL3 1 11 Group 4 GRPSEL4 1 11 Group 5 GRPSEL5 1 11 Group 6 GRPSEL6 1 11 Standard Product Defaults Current Application Work Group Default Current Work Group DEFALT 1 12 Standard Product Defaults All Application Work Groups Default
95. imited Warranty Hand Held Products Inc Hand Held Products warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products published specifications applicable to the products purchased at the time of shipment This warranty does not cover any Hand Held Products product which is i improperly installed or used ii damaged by accident or negligence including failure to follow the proper maintenance service and cleaning schedule or iii damaged as a result of A modification or alteration by the purchaser or other party B excessive voltage or current supplied to or drawn from the interface connections C static electricity or electro static discharge D operation under conditions beyond the specified operating parameters or E repair or service of the product by anyone other than Hand Held Products or its authorized representatives This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase Warranty Period Any defective product must be returned at purchaser s expense during the Warranty Period to Hand Held Products factory or authorized service center for inspection No product will be accepted by Hand Held Products without a Return Materials Authorization which may be obtained by contacting Hand Held Products In the event that the product is returned to Hand Held Products or its authorized se
96. ing is enabled certain character pairs within the bar code symbol will be interpreted as a single character For example V will be decoded as the ASCII character SYN and C will be decoded as the ASCII character Default On Character pairs M and N decode as a minus sign and period respectively Character pairs P through Y decode as 0 through 9 NUL U DLE P SP SPACE 0 0 V P P W p P SOH A DC1 Q A 1 1 A A Q Q a A q Q STX B DC2 R B 2 2 B B R R b B r R ETX C DC3 S C 3 3 C C S S c C s S EOT D DC4 T D 4 4 D D T T d D t T ENQ E NAK U E 5 5 E E U U e E u U ACK F SYN V amp F 6 6 F F V V f F v V BEL G ETB W G 7 7 G G W W g G w W BS H CAN X H 8 8 H H X X h H x X HT I EM Y I 9 9 I I Y Y i I y Y LF J SUB Z J Z J J Z Z j J z Z VT K ESC A K F K K K k K P FF L FS B L lt G L L L l L Q CR M GS C H M M M m M R SO N RS D gt I N N N n N S SI O US E O J O O _ O o O DEL T Off On Full ASCII Off Full ASCII On 2020 3820 User s Guide 6 9 Code 39 Code Page Code pages define the mapping of character codes to characters If the data re
97. ink Mode and Open Link Mode Scan the appropriate bar codes included in the Open Link and Locked Link Mode explanations that follow to switch from one mode to another Default Locked Link Mode Locked Link Mode Single Scanner If you link a scanner to a base using the Locked Link Mode other scanners are blocked from being linked if they are inadvertently placed into the base If you do place a different scanner into the base it will charge the scanner but the scanner will not be linked To use a different scanner you need to unlink the original scanner by scanning the Unlink Scanner bar code See Scanner Modes on page 1 6 Open Link Mode Single Scanner When newly shipped or defaulted to factory settings the base and scanner are not linked By placing a scanner into the base they establish a link Placing a different scanner into the base establishes a new link and the old scanner is unlinked Each time a scanner is placed into the base it becomes the linked scanner the old scanner is unlinked Override Locked Scanner If you need to replace a broken or lost scanner that is linked to a base scan the Override Locked Scanner bar code below with a new scanner and place that scanner in the base The locked link will be overridden the broken or lost scanner s link with the base will be removed and the new scanner will be linked Locked Link Mode Single Scanner Open Link Mode Single Scanner Override Locked Scan
98. is connected Consult the dealer or an experienced radio or television technician for help Parameter Specification USA FCC Part 15 Class B Canada ICES 003 European Community EN 55022 CISPR 22 Class B EN60950 EN60825 1 EN55024 1998 If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user may find the following booklet helpful Something About Interference This is available at FCC local regional offices Hand Held Products Inc is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Hand Held Products Inc The correction is the responsibility of the user Use only shielded data cables with this system In accordance with FCC 15 21 changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device and its antenna must not be co located or operating in conjunction with any other antenna or transmitter To maintain compliance with FCC RF exposure guidelines for body worn operation do not use accessories that contain metallic components and ensure that the device is at least 15mm 0 6 inches from the body Canadian Compliance This Class B digital apparatus compiles with Canadian ICES 00
99. ission FCC Bluetooth Radio Device R amp TTE Compliance Statement These devices are in conformity with all essential requirements of the R amp TTE Directive 1999 5 EC This equipment has been assessed to the following standards This product is marked with in accordance with the product requirements specified in the R amp TTE Directive 1999 5 EC The equipment is intended for use throughout the European Community Bluetooth Qualified Product Bluetooth Qualified Body approved as a Bluetooth Class II radio Parameter Specification RF Approvals U S A FCC Part 15 247 Canada RSS 210 Parameter Specification R amp TTE EN 300 328 2 2000 EN 301 489 1 2002 08 EN 301 489 17 2002 08 EN 60950 2000 EN 50361 2001 UL and cUL Statement UL listed UL1950 and CSA 22 2 No 950 cUL listed UL1950 and CSA 22 2 No 950 T V Statement T V or GS marked to EN60950 and EN60825 1 C Tick Statement Conforms to AS NZS 3548 C Tick number N10410 Mexico Patents Please refer to the 3820 packaging for patent information Solids and Water Protection The 3820 has a rating of IP41 immunity of foreign particles and dripping water Certified Required Safety Labels 3820SR0C0BE 3820 B 2 0 7 2 X M 5 D H D I C C F B 2 0 7 2 X M B 3 9 6 1 C I a d a n a C c nI stc u d or P dle H d n a H 3 5 1 3 1 Y N slla F s eleta e n a k S
100. isual Xpress software performs the following operations Scan Data Scan Data allows you to scan bar codes and display the bar code data in a window Scan Data lets you send serial commands to the imager and receive imager response that can be seen in the Scan Data window The data displayed in the Scan Data window can either be saved in a file or printed Configure Configure displays the programming and configuration data of the imager The imager s programming and configuration data is grouped into different categories Each category is displayed as a tree item under the Configure tree node in the application explorer When one of these tree nodes is clicked the right hand side is loaded with the parameters form belonging to that particular category The Configure tree option has all the programming and configuration parameters specified for an imager You can set or modify these parameters as required You can later write the modified settings to the imager or save them to a dcf file Imaging Imaging provides all the image related functions that a 2D Imager can perform You can capture an image using the current settings and the image will be displayed in an image window Images captured from the imager can be saved to files in different image formats You can modify the image settings and save the image settings to an INI file which can be loaded later to capture new images Imaging also lets you preview the images continuously captured
101. le length 11 plus CR suffix 1 12 41 start character match for Code 39 41h A FF termination string for first code 6A code identifier for Code 128 0013 B Code 128 sample length 12 plus CR suffix 1 13 42 start character match for Code 128 42h B FF termination string for second code 69 code identifier for Code 93 0012 C Code 93 sample length 11 plus CR suffix 1 12 43 start character match for Code 93 43h C FF termination string for third code 3 12 2020 3820 User s Guide Multiple Symbols When this programming selection is turned On it allows you to read multiple symbols with a single pull of the scanner s trigger If you press and hold the trigger aiming the scanner at a series of symbols it reads unique symbols once beeping if turned on for each read The scanner attempts to find and decode new symbols as long as the trigger is pulled When this programming selection is turned Off the scanner will only read the symbol closest to the aiming beam No Read With No Read turned On the scanner sends an NR to the host if you pull and release the trigger without reading a code e g bad bar code If No Read is turned Off the NR will not be sent to the host If you want a different notation than NR for example Error or Bad Code you can edit the output message using the Data Formatter page 5 5 The hex code for the No Read symbol is 9C Vi
102. lt All Code 49 Settings gt On Off Minimum Message Length Maximum Message Length 6 36 2020 3820 User s Guide Code 49 Code 49 Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 1 81 Minimum Default 1 Maximum Default 81 On Off Minimum Message Length Maximum Message Length 2020 3820 User s Guide 7 1 7 Interface Keys Keyboard Function Relationships The following Keyboard Function Code Hex ASCII Value and Full ASCII CTRL relationships apply to all terminals that can be used with the scanner Refer to page 2 7 enable Control ASCII mode Function Code HEX ASCII Value Full ASCII CTRL NUL 00 2 SOH 01 A STX 02 B ETX 03 C EOT 04 D ENQ 05 E ACK 06 F BEL 07 G BS 08 H HT 09 I LF 0A J VT 0B K FF 0C L CR 0D M SO 0E N SI 0F O DLE 10 P DC1 11 Q DC2 12 R DC3 13 S DC4 14 T NAK 15 U SYN 16 V ETB 17 W CAN 18 X EM 19 Y SUB 1A Z ESC 1B FS 1C GS 1D RS 1E 6 US 1F 7 2 2020 3820 User s Guide The last five characters in the Full ASCII CTRL column 6 apply to US only The following chart indicates the equivalents of these five characters for different countries Country Codes United States 6 Belgium lt 6 Scandinavia 8 lt
103. meric bar code s for the appropriate country from the inside back cover then the Save bar code Keyboard Style This programs keyboard styles such as Caps Lock and Shift Lock Default Regular Regular is used when you normally have the Caps Lock key off Caps Lock is used when you normally have the Caps Lock key on Shift Lock is used when you normally have the Shift Lock key on not common to U S keyboards Automatic Caps Lock is used if you change the Caps Lock key on and off The software tracks and reflects if you have Caps Lock on or off AT and PS 2 only This selection can only be used with systems that have an LED which notes the Caps Lock status Autocaps via NumLock bar code should be scanned in countries e g Germany France where the Caps Lock key cannot be used to toggle Caps Lock The NumLock option works similarly to the regular Auotcaps but uses the NumLock key to retrieve the current state of the Caps Lock Program Keyboard Country Regular Caps Lock Shift Lock Automatic Caps Lock Autocaps via NumLock 2020 3820 User s Guide 2 7 Emulate External Keyboard should be scanned if you do not have an external keyboard IBM AT or equivalent Note After scanning the Emulate External Keyboard bar code you must power cycle your computer Keyboard Modifiers This modifies special keyboard features such as CTRL ASCII codes and Turbo Mode Control ASCII Mode On The scanner sends ke
104. n Do not submerge the scanner in water The scanner s housing is not watertight Do not use abrasive wipes or tissues on the scanner s window abrasive wipes may scratch the window Never use solvents e g alcohol or acetone on the housing or window solvents may damage the finish or the window 12 2 2020 3820 User s Guide Replacing the 2020 5B Interface Cable 1 Turn the power to the host system OFF 2 Disconnect the base s cable from the terminal or computer 3 Turn the base upside down 4 Pull the connector out while maintaining pressure on the connector release clip 5 Replace with the new cable Insert the connector into the opening and press firmly The connector is keyed to go in only one way and will click into place Changing the 3820 Battery 1 Remove the screw on the end cap 2 Remove the battery from the handle 3 Insert battery 4 Replace end cap and screw Troubleshooting Base Note Please visit the Services and Support section of our website www handheld com to check for the latest software for both the scanner and the base If your base is not functioning properly review the following troubleshooting guidelines to try to isolate the problem Is the red LED on If the red LED isn t illuminated check that The power cable is connected properly and there is power at the power source The host system power is on if external power isn t
105. n delay of up to 495 milliseconds may be placed between the transmission of each segment of the message string Scan the Interfunction Delay bar code below then scan the number of milliseconds and the SAVE bar code using the Programming Chart inside the back cover of this manual To remove this delay scan the Interfunction Delay bar code then set the number of steps to 0 Scan the SAVE bar code using the Programming Chart inside the back cover of this manual Intermessage Delay An intermessage delay of up to 495 milliseconds may be placed between each scan transmission Scan the Intermessage Delay bar code below then scan the number of milliseconds and the SAVE bar code using the Programming Chart inside the back cover of this manual To remove this delay scan the Intermessage Delay bar code then set the number of steps to 0 Scan the SAVE bar code using the Programming Chart inside the back cover of this manual Interfunction Delays Prefix Scanned Data Suffix 1 2 3 4 5 STX HT CR LF Interfunction Delay 2nd Scan Transmission 1st Scan Transmission Intermessage Delay Intermessage Delay 2020 3820 User s Guide 5 1 5 Data Formatting Data Format Editor Introduction You may use the Data Format Editor to change the scanner s output For example you can use the Data Format Editor to insert characters at certain points in bar code data as it is scanned The selections in the following pages are used onl
106. nd Maximum lengths 1 48 Minimum Default 4 Maximum Default 48 Straight 2 of 5 IATA two bar start stop lt Default All Straight 2 of 5 IATA Settings gt On Off Minimum Message Length Maximum Message Length 2020 3820 User s Guide 6 13 Straight 2 of 5 IATA continued Straight 2 of 5 IATA Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 1 48 Minimum Default 4 Maximum Default 48 Matrix 2 of 5 lt Default All Matrix 2 of 5 Settings gt Matrix 2 of 5 On Off Minimum Message Length Maximum Message Length On Off 6 14 2020 3820 User s Guide Matrix 2 of 5 Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 1 80 Minimum Default 4 Maximum Default 80 Code 11 lt Default All Code 11 Settings gt Code 11 Check Digits Required This option sets whether 1 or 2 check digits are required with Code 11 bar codes Default Two Check Digits Minimum Message Length Maximum Message Length On Off One Check Digit Two Check Digits 2020 3820 User s Guide 6 15 Code 11 continued Code 11 Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Mi
107. ner Single Scanner 1 8 2020 3820 User s Guide Multiple Scanner Operation To put the scanner in multiple scanner mode scan the bar code below Once you scan this bar code the scanner is unlinked from the base and must be placed into the base to re link Note Multiple Scanner Operation Mode allows you to link up to 7 scanners to one base You cannot join an eighth scanner until you unlink one of the 7 scanners or take a scanner out of range Scanner Name You are able to assign a name to each scanner you are using It will be helpful to name the scanners if you have multiple scanners linked to one base so that you will be able to control the scanner receiving imaging commands sent from the base The default name for an 3820 is 3820 If you have more than one 3820 linked to a base the first scanner that is linked to the base receives commands addressed using this name Changing Scanner Name Serially If you wish to change the name you may change it via a serial command refer to Menu Command Syntax on page 10 1 or via a bar code command To change the name serially unlink all except one of the 3820s from the base Send 3820 BT_NAMname where name is the new scanner name If you wish to change the name of additional 3820s re link them one at a time and repeat the 3820 BT_NAMname command for each scanner Multiple Scanner Operation 2020 3820 User s Guide 1 9 Changing Scanner Name via Bar
108. nimum and Maximum lengths 1 80 Minimum Default 4 Maximum Default 80 Code 128 lt Default All Code 128 Settings gt Code 128 Minimum Message Length Maximum Message Length On Off 6 16 2020 3820 User s Guide Code 128 continued ISBT 128 Concatenation In 1994 the International Society of Blood Transfusion ISBT ratified a standard for communicating critical blood information in a uniform manner The use of ISBT formats requires a paid license The ISBT 128 Application Specification describes 1 the critical data elements for labeling blood products 2 the current recommendation to use Code 128 due to its high degree of security and its space efficient design 3 a variation of Code 128 that supports concatenation of neighboring symbols and 4 the standard layout for bar codes on a blood product label Use the bar codes below to turn concatenation on or off Default Off Code 128 Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 0 80 Minimum Default 0 Maximum Default 80 Code 128 Code Page Code pages define the mapping of character codes to characters If the data received does not display with the proper characters it may be because the bar code being scanned was created using a code page that is different from the one the host program is expecting If this is the case scan the bar c
109. nner and terminal must match for correct data transfer through the serial port using RS 232 protocol Scanning the RS 232 interface bar code programs the scanner for an RS 232 interface at 115 200 baud parity none 8 data bits 1 stop bit and adds a suffix of a CR LF RS 232 Baud Rate Baud Rate sends the data from the scanner to the terminal at the specified rate The host terminal must be set for the same baud rate as the scanner Default 115 200 RS 232 Interface 300 2400 600 1200 4800 38400 9600 19200 115 200 57 600 2 10 2020 3820 User s Guide RS 232 Word Length Data Bits Stop Bits and Parity Data Bits sets the word length at 7 or 8 bits of data per character If an application requires only ASCII Hex characters 0 through 7F decimal text digits and punctuation select 7 data bits For applications which require use of the full ASCII set select 8 data bits per character Default 8 Stop Bits sets the stop bits at 1 or 2 Default 1 Parity provides a means of checking character bit patterns for validity Default None 7 Data 1 Stop Parity Even 7 Data 1 Stop Parity None 7 Data 1 Stop Parity Odd 7 Data 2 Stop Parity Odd 7 Data 2 Stop Parity Even 7 Data 2 Stop Parity None 8 Data 1 Stop Parity None 8 Data 1 Stop Parity Even 8 Data 1 Stop Parity Odd 2020 3820 User s Guide 2 11 RS 232 Handshaking RS 232 Handshaking allows control of
110. nough power from the host to operate the interface The scanner s battery is not charged when in this mode Using the 9 volt external power supply allows the scanner s battery to be charged and no power is drawn from the host 2020 3820 User s Guide 1 25 IBM SurePos Scan one of the following Plug and Play codes to program the 3820 for IBM SurePos USB Hand Held scanner or IBM SurePos USB Tabletop scanner Note After scanning one of these codes you must power cycle the cash register Each bar code above also programs the following suffixes for each symbology USB PC or Macintosh Keyboard Scan one of the following codes to program the 3820 for USB PC Keyboard or USB Macintosh Keyboard Scanning these codes adds a CR and LF along with selecting the terminal ID USB PC Keyboard 124 USB Macintosh Keyboard 125 USB Japanese Keyboard PC 134 Symbology Suffix EAN 8 0C EAN 13 16 UPC A 0D UPC E 0A Code 39 00 0A 0B Interleaved 2 of 5 00 0D 0B Code 128 00 18 0B IBM SurePos USB Hand Held Scanner Interface IBM SurePos USB Tabletop Scanner Interface USB Keyboard PC USB Keyboard Mac USB Japanese Keyboard PC 1 26 2020 3820 User s Guide USB HID Scan the following code to program the 3820 for USB HID bar code scanners Scanning this code changes the terminal ID to 131 USB Com Port Emulation Scan the following code to program the 3820 to emulate a regular RS 232 base
111. ns 1 17 Communication Between the Cordless System and the Host 1 18 Connecting the Base When Powered by Host Keyboard Wedge 1 18 Reading Techniques 1 20 Resetting the Standard Product Defaults 1 20 Plug and Play 1 20 Keyboard Wedge Connection 1 21 Laptop Direct Connect 1 21 RS 232 1 21 Wand Emulation Plug amp Play 1 22 IBM 4683 Ports 5B 9B and 17 Interface 1 23 Connecting the Base with USB 1 24 IBM SurePos 1 25 USB PC or Macintosh Keyboard 1 25 USB HID 1 26 USB Com Port Emulation 1 26 Connecting the Base with Serial Wedge 1 27 Chapter 2 Terminal Interfaces Terminal ID 2 1 Supported Terminals
112. ode 39 Codabar BC321 A13579B Programming Chart A C Save B Discard F E D Note If you make an error while scanning the letters or digits before scanning Save scan Discard scan the correct letters or digits and Save 0 2 6 1 7 5 4 3 8 9 Hand Held Products Inc 700 Visions Drive P O Box 208 Skaneateles Falls NY 13153 0208 3820 UG Rev A 5 06
113. ode below select the code page with which the bar codes were created from the chart Code Page Mapping of Printed Bar Codes on page A 4 and scan the value and the SAVE bar code from the Programming Chart inside the back cover of this manual The data characters should then appear properly Off On Minimum Message Length Maximum Message Length Code 128 Code Page 2020 3820 User s Guide 6 17 Code 128 Function Code Transmit By default Code 128 function codes are not transmitted with Code 128 bar code data However if you wish to transmit Code 128 function codes with the bar code data scan the Function Codes On bar code below Telepen lt Default All Telepen Settings gt Telepen Telepen Output Using AIM Telepen Output the scanner reads symbols with start stop pattern 1 and decodes them as standard full ASCII start stop pattern 1 When Original Telepen Output is selected the scanner reads symbols with start stop pattern 1 and decodes them as compressed numeric with optional full ASCII start stop pattern 2 Default AIM Telepen Output Function Codes Off Function Codes On On Off Original Telepen Output AIM Telepen Output 6 18 2020 3820 User s Guide Telepen Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 1 60 Minimum Default 1 Maximum Default 60 UPC A
114. ogram these interfaces rather than scanning the terminal ID listed in this table Telex 122 key 078 078A 79 80 191 196 1191 1192 1471 1472 1476 1477 1482 1483 046 USB PC Keyboard 124 USB Mac Keyboard 125 USB Com Port 130 USB HIDPOS 131 Wand Emulation Code 39 Format 061 Wand Emulation Same Code Format 064 Supported Terminals Continued Terminal Model s Terminal ID 2 4 2020 3820 User s Guide Keyboard Country Scan the appropriate country code below to program the keyboard for your country As a general rule the following characters are supported but need special care for countries other than the United States lt gt United States Brazil Czech Republic Denmark Finland Sweden France Germany Austria Greece Hungary Belgium Canada French Israel Hebrew 2020 3820 User s Guide 2 5 Keyboard Country continued Latin America Norway Poland Portugal Romania Russia SCS Slovakia Italy Netherlands Dutch Spain Sweden Switzerland German Turkey Q U K Turkey F 2 6 2020 3820 User s Guide Please refer to the Hand Held Products website www handheld com for complete keyboard country support information and applicable interfaces If you need to program a keyboard for a country other than one listed above scan the Program Keyboard Country bar code below then scan the nu
115. ograms a carriage return CR suffix and turns on Emulate External Keyboard page 2 6 RS 232 The RS 232 Interface bar code is used when connecting to the serial port of a PC or terminal The following RS 232 Interface bar code also programs a carriage return CR and a line feed LF suffix baud rate and data format as indicated below It also changes the trigger mode to manual Option Setting Baud Rate 115 200 bps Data Format 8 data bits no parity bit 1 stop bit IBM PC AT and Compatibles with CR suffix Laptop Direct Connect with CR suffix RS 232 Interface 1 22 2020 3820 User s Guide Wand Emulation Plug amp Play In Wand Emulation mode the scanner decodes the bar code then sends data in the same format as a wand scanner The Code 39 Format converts all symbologies to Code 39 The Same Code Format transmits UPC EAN Code 128 and Interleaved 2 of 5 without any changes but converts all other symbologies to Code 39 The Wand Emulation Plug amp Play Code 39 Format bar code below sets the terminal ID to 61 The Wand Emulation Plug amp Play Same Code Format bar code sets the terminal ID to 64 These Plug amp Play bar codes also set the Transmission Rate to 25 inches per second Output Polarity to black high and Idle State to high If you want to change the terminal ID only without changing any other scanner settings please refer to Terminal ID on page 2 1 Wand Emulation Same Code Wand Emulation
116. om current cursor position leaving cursor pointing to ss character followed by xx key or function code Syntax F3ssxx ss and xx both stand for the 2020 3820 User s Guide 5 3 hex values for ASCII codes see ASCII Conversion Chart Code Page 1252 on page A 2 F4 Send xx character nn times Insert leaving cursor in current cursor posi tion Syntax F4xxnn xx stands for the hex value for an ASCII code see ASCII Conversion Chart Code Page 1252 on page A 2 and nn is the numeric value 00 99 for the number of times it should be sent E9 Send all but the last nn characters starting from the current cursor posi tion Syntax E9nn nn is the numeric value 00 99 for the number of characters that will not be sent at the end of the message Move Commands F5 Move the cursor ahead nn characters from current cursor position Syntax F5nn nn stands for the numeric value 00 99 for the number of characters the cursor should be moved ahead F6 Move the cursor back nn characters from current cursor position Syntax F6nn nn stands for the numeric value 00 99 for the number of characters the cursor should be moved back F7 Move the cursor to the beginning of the data string Syntax F7 EA Move the cursor to the end of the data string Syntax EA Search Commands F8 Search ahead for xx character from current cursor position leaving cursor pointing to xx character Syntax
117. on t Transmit No Check Digit Validate and Transmit Minimum Message Length Maximum Message Length 2020 3820 User s Guide 6 11 Code 93 lt Default All Code 93 Settings gt Code 93 Code 93 Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum and Maximum lengths 0 80 Minimum Default 0 Maximum Default 80 Code 93 Code Page Code pages define the mapping of character codes to characters If the data received does not display with the proper characters it may be because the bar code being scanned was created using a code page that is different from the one the host program is expecting If this is the case scan the bar code below select the code page with which the bar codes were created from the chart Code Page Mapping of Printed Bar Codes on page A 4 and scan the value and the SAVE bar code from the Programming Chart inside the back cover of this manual The data characters should then appear properly On Off Minimum Message Length Maximum Message Length Code 93 Code Page 6 12 2020 3820 User s Guide Straight 2 of 5 Industrial three bar start stop lt Default All Straight 2 of 5 Settings gt Straight 2 of 5 Industrial Straight 2 of 5 Industrial Message Length Scan the bar codes below to change the message length Refer to Message Length on page 6 2 for additional information Minimum a
118. ort Delay 500 ms Medium Delay 1000 ms Long Delay 1500 ms User Specified Good Read Delay 3 4 2020 3820 User s Guide Scanner Trigger Modes Manual Serial Trigger Low Power You can activate the scanner either by pressing the trigger or using a serial trigger command see Trigger Commands on page 10 4 When in manual trigger mode the scanner scans until a bar code is read or until the trigger is released When in serial mode the scanner scans until a bar code has been read or until the deactivate command is sent In serial mode the scanner can also be set to turn itself off after a specified time has elapsed see Read Time Out Serial Trigger Mode which follows Read Time Out Serial Trigger Mode Use this selection to set a time out in milliseconds of the scanner s trigger when using serial commands to trigger the scanner Once the scanner has timed out you can activate the scanner either by pressing the trigger or using a serial trigger command After scanning the Read Time Out bar code set the time out duration from 0 300 000 milliseconds by scanning digits on the Programming Chart inside the back cover then scanning Save Default 300 000 ms Scanner Power Time Out Timer Note The Scanner Power Time out Timer option only applies to Manual Serial Trigger When there is no activity within a specified time period the scanner enters low power mode Scan the appropriate Scanner Power Time Out bar
119. r to the base and plug the power supply into the AC source 7 Once the base has been fully connected power up the computer 6 4 5 Other device 1 28 2020 3820 User s Guide To set up the serial wedge terminal ID use the serial terminal ID 050 and follow the instructions on page 2 1 Make sure that all of the communication parameters match on all of the connected devices Choosing Both sends scanned data to P1 and P2 Default P1 P1 P2 Both P1 and P2 2020 3820 User s Guide 2 1 2 Terminal Interfaces Terminal ID If your interface is not a standard PC AT refer to Supported Terminals on page 2 2 through page 2 3 and locate the Terminal ID number for your PC Scan the Terminal ID bar code below then scan the numeric bar code s from the Programming Chart inside the back cover of this manual to program the scanner for your terminal ID Scan Save to save your selection For example an IBM AT terminal has a Terminal ID of 003 You would scan the Terminal ID bar code then 0 0 3 from the Programming Chart inside the back cover of this manual then Save If you make an error while scanning the digits before scanning Save scan the Discard code on the Programming Chart scan the Terminal ID bar code scan the digits and the Save code again Note The default interface for the 2020 5B is Keyboard Wedge Term ID 003 Note After scanning one of these codes you must power cycle your computer
120. rogramming Selections Clear One Data Format This deletes one data format for one symbology If you are clearing the primary format scan 0 from the Programming Chart inside the back cover of this manual If you are clearing an alternate format scan 1 2 or 3 depending on the alternate format you are clearing Scan the Terminal Type refer to the Supported Terminals Chart on page 2 2 Code I D refer to the Symbology Chart on page A 1 and the bar code data length for the specific data format that you want to delete All other formats remain unaffected Save from the Programming Chart inside the back cover of this manual This exits saving any Data Format changes Discard from the Programming Chart inside the back cover of this manual This exits without saving any Data Format changes Data Format Editor Commands Send Commands F1 Send all characters followed by xx key or function code starting from cur rent cursor position Syntax F1xx xx stands for the hex value for an ASCII code see ASCII Conversion Chart Code Page 1252 on page A 2 F2 Send nn characters followed by xx key or function code starting from current cursor position Syntax F2nnxx nn stands for the numeric value 00 99 for the number of characters and xx stands for the hex value for an ASCII code See ASCII Conversion Chart Code Page 1252 on page A 2 F3 Send up to but not including ss character Search and Send starting fr
121. rvice center within the Warranty Period and Hand Held Products determines to its satisfaction that the product is defective due to defects in materials or workmanship Hand Held Products at its sole option will either repair or replace the product without charge except for return shipping to Hand Held Products 13 4 2020 3820 User s Guide EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE HAND HELD PRODUCTS RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT IN NO EVENT SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES AND IN NO EVENT SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT WARRANTY TORT OR OTHERWISE EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES LOSSES OR DAMAGES SOME STATES PROVINCES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE A
122. s 7 4 2020 3820 User s Guide Supported Interface Keys ASCII HEX IBM Memorex Telex 102 Supported Keys Memorex Telex 88 Supported Keys NUL 00 Reserved Reserved SOH 01 Enter Enter STX 02 F11 PF10 ETX 03 F12 PF11 EOT 04 F13 PF12 ENQ 05 F14 Reserved ACK 06 F15 Reserved BEL 07 New Line New Line BS 08 F16 Field Forward HT 09 F17 Field Forward LF 0A F18 Reserved VT 0B Tab Field Forward Field Forward FF 0C Delete Delete CR 0D Field Exit New Line SO 0E Insert Insert SI 0F Clear Erase DLE 10 Error Reset Error Reset DC1 11 Home Reserved DC2 12 Print Print DC3 13 Back Space Back Space DC4 14 Back Tab Back Field NAK 15 F19 Reserved SYN 16 F1 PF1 ETB 17 F2 PF2 CAN 18 F3 PF3 EM 19 F4 PF4 SUB 1A F5 PF5 ESC 1B F6 PF6 FS 1C F7 PF7 GS 1D F8 PF8 RS 1E F9 PF9 US 1F F10 Home IBM 3196 97 3476 77 3191 92 3471 72 Memorex Telex all models with 102 key keyboards Memorex Telex with 88 key keyboards 2020 3820 User s Guide 7 5 Supported Interface Keys ASCII HEX Esprit 200 400 ANSI Supported Keys Esprit 200 400 ASCII Supported Keys Esprit 200 400 PC Supported Keys NUL 00 Reserved Reserved Reserved SOH 01 New Line New Line New Line STX 02 N A N A N A ETX 03 N A N A N A EOT 04 N A N A N A ENQ 05 N A N A N A ACK 06 N A N A N A BEL 07 New Line New Line New Line BS 08
123. s The components of the cordless system interact in specific ways as you associate a scanner to a base as you move a scanner out of range bring a scanner back in range or swap scanners between two cordless systems The following information explains the cordless system operating conditions Linking Process Once a scanner is placed into the base the scanner s battery charge status is checked and software automatically detects the scanner and links it to the base depending on the selected link mode Scanner Is Out of Range The cordless scanner is in communication with its base even when it is not transmitting bar code data Whenever the scanner can t communicate with the base for a few seconds it is out of range If the scanner is out of range and you scan a bar code the scanner issues a triple beep indicating no communication with the base In addition your scanner and base can sound an alarm if programmed to emit an alarm See Out of Range Alarm on page 1 13 Scanner Is Moved Back Into Range The scanner re links if the scanner or the base have been reset or out of range If the scanner re links you will hear a single chirp when the re linking process uploading of the parameter table is complete Out of Range and Back into Range with Data Accumulation Mode On The scanner may store a number of symbols approximately 500 UPC symbols others may vary when out of range and then send them to the base when back in range You
124. ss System and the Host Connection of the Base to an Interface Unpacking the System After you open the shipping carton containing the product take the following steps Check to make sure everything you ordered is present Save the shipping container for later storage or shipping Check for damage during shipment Report damage immediately to the carrier who delivered the carton Models Models Description 2020 5BE Base Keyboard wedge TTL level 232 TTL level 232 serial wedge IBM 4683 wand emulation USB keyboard USB HID USB retail IBM SurePOS 3820SR0C0BE Cordless Linear Scanner 2020 3820 User s Guide 1 3 Cordless System Main Components About the Battery Use only the Li ion battery packs provided by Hand Held Products The use of any battery pack not sold by Hand Held Products will void your warranty and may result in damage to your unit Power is supplied to the cordless scanner by a rechargeable battery that is integrated in the scanner handle Each scanner is shipped with a battery See Product Specifications beginning on page 11 1 Charging Information The battery is designed to charge while the scanner is positioned in the cordless base unit Refer to 2020 5B LED Sequences and Their Meaning on page 1 15 for an interpretation of the Charge Status indicators Place the scanner in the base that is connected to an appropriate power supply Battery Contained in Handle
125. the scanner and the base Designed for point to point and multipoint to single point applications the radio operates using a license free ISM band which sends relatively small data packets at a fast data rate over a radio signal with randomly changing frequencies makes the cordless system highly responsive to a wide variety of data collection applications and resistant to noisy RF environments Bluetooth Class 2 power level provides range of 33 feet 10m depending on the environment Charge Condition Charge Status Indicator Green LED Scanner inserted into base Three flashes gt 80 charged On continuously 30 to 80 charged Slow flash 1 second on 1 second off lt 30 charged Fast flash 300 mSec on 300 mSec off 2020 3820 User s Guide 1 17 Cordless Scanner The cordless scanner enables fast and accurate bar code scanning using a non contact linear scanner The scanner is comprised of a linear scanner a decode control assembly and an RF communication module The scan engine performs the bar code image illumination and sensing The decode control assembly coordinates the central communication activities including capturing and decoding the bar code image data performing software activities parameter menuing visual indicator support low battery indication and data translation required for the host system The RF communication module performs the data exchange between the scanner and the base System Condition
126. to which the scanner is connected Default Idle High Wand Emulation Data Block Size This transmits the data in smaller blocks to prevent buffer overflow Default 40 Wand Emulation Delay Between Blocks This sets the delay time between data blocks Default 50ms Idle High Idle Low 20 80 40 60 5ms 500ms 50ms 150ms 2020 3820 User s Guide 2 17 Wand Emulation Overall Checksum When this option is turned on a computed check character is added at the end of the entire message The check character is the character which when Exclusive OR d with every preceding character of the message yields a result of 0x00 00H Default Off Wand Emulation Overall Checksum Off Wand Emulation Overall Checksum On 2 18 2020 3820 User s Guide 2020 3820 User s Guide 3 1 3 Output Scanner Functions Good Read Indicators Beeper Good Read The beeper may be programmed On or Off in response to a good read Turning this option off only turns off the beeper response to a good read indication All error and menu beeps are still audible Default On Beeper Volume Good Read The beeper volume codes modify the volume of the beep the scanner emits on a good read Default Medium Beeper Good Read On Beeper Good Read Off High Medium Off Low 3 2 2020 3820 User s Guide Beeper Pitch Good Read The beeper pitch codes modify the pitch frequ
127. turned on the scanner only reads codes that intersect or are contained within the centering window you set up At least part of a bar code must be within the window to be decoded or output by the scanner To change the left or right edge of the centering window scan Centering On then scan one of the following bar codes Then scan the percent you want to shift the centering window using digits on the inside back cover of this manual Scan Save Default Centering 40 for Left 60 for Right The figure below illustrates the percentage range from 1 to 100 Left of Centering Window Right of Centering Window Centering Off Centering On 20 30 90 80 40 60 70 10 0 100 3 8 2020 3820 User s Guide Example If you have two bar codes next to one another and the centering window is set to 40 left edge and 60 right edge only the bar code that intersects that window will be decoded Output Sequence Overview Require Output Sequence When turned off the bar code data will be output to the host as the scanner decodes it When turned on all output data must conform to an edited sequence or the scanner will not transmit the output data to the host device Note This selection is unavailable when the Multiple Symbols Selection is turned on Output Sequence Editor This programming selection allows you to program the scanner to output data when scanning more than one symbol in whatever order your
128. u may then program the settings e g beeper volume prefix suffix data formatter that your application requires Group 0 Group 1 Group 2 Group 4 Group 6 Group 3 Group 5 1 12 2020 3820 User s Guide Resetting the Standard Product Default Settings Current Application Work Group If you aren t sure what programming options are in your scanner or you ve changed some options and want the standard product default settings restored scan the Standard Product Default Settings Current Application Group bar code below The Menu Commands starting on page 10 6 list the factory default settings for each of the commands indicated by an asterisk on the programming pages Note Scanning this bar code also causes both the scanner and the base to perform a reset and become unlinked Refer to Linking Scanner to Base on page 1 6 for additional information Note If your scanner is in multiple scanner mode and you scan either the current or all application group default bar code you will hear up to 30 seconds of beeping while all scanners are re linked from the base and the settings are defaulted to settings The default interface is keyboard wedge and the default scanner mode is single scanner locked link mode Resetting the Standard Product Default Settings All Application Work Groups The following bar code defaults all of the work groups to the factory settings The Menu Commands starting on page 10 6 list
129. uct default settings restored scan the Standard Product Default Settings Current Application Group bar code below The Menu Commands starting on page 10 6 list the factory default settings for each of the commands indicated by an asterisk on the programming pages Scanner Report Scanner Address Base Address 2020 3820 User s Guide 8 3 Note Scanning this bar code also causes both the scanner and the base to perform a reset and become unlinked Refer to Scanner Modes on page 1 6 for additional information Resetting the Standard Product Default Settings All Application Work Groups The following bar code defaults all of the work groups to the factory settings The Menu Commands starting on page 10 6 list the standard product default settings for each of the commands indicated by an asterisk on the programming pages Temporary Visual Xpress Configuration For quick download communication configuration scan the Visual Xpress bar code to temporarily configure the imager for Visual Xpress settings Refer to Visual Xpress on page 10 1 for additional information about Visual Xpress Note Connect the imager using RS 232 cables Scan the bar code below and the unit will communicate in RS 232 mode allowing it to work with Visual Xpress The imager reverts to the original or reprogrammed interface when the power is cycled Note If you download new software into a unit the user programmed parameters are retained
130. ulled when using a hands free mode the scanner changes to manual trigger mode You can set the time the scanner should remain in manual trigger mode by setting the Hands Free Time Out Once the time out value is reached if there have been no further trigger pulls the scanner reverts to the original hands free mode Scan the Hands Free Time Out bar code then scan the time out duration from 0 300 000 milliseconds from the inside back cover and Save Default 5 000 ms Reread Delay This sets the time period before the scanner can read the same bar code a second time Setting a reread delay protects against accidental rereads of the same bar code Longer delays are effective in minimizing accidental rereads at POS point of sale Use shorter delays in applications where repetitive bar code scanning is required Default Medium Reread Delay only works when in automatic trigger mode see page 3 5 User Specified Reread Delay If you want to set your own length for the reread delay scan the bar code below then set the delay from 0 30 000 milliseconds by scanning digits from the inside back cover then scanning Save Hands Free Time Out Short 500 ms Medium 750 ms Long 1000 ms Extra Long 2000 ms User Specified Reread Delay 2020 3820 User s Guide 3 7 Centering Window Use the centering feature to narrow the scanner s field of view so the scanner reads only the bar code you want When centering is
131. ult Serial Command Indicates a numeric entry Page 10 10 2020 3820 User s Guide RS 232 Handshaking RTS CTS Off 232CTS0 2 11 RTS CTS On 232CTS2 2 11 XON XOFF Off 232XON0 2 11 XON XOFF On 232XON1 2 11 ACK NAK Off 232ACK0 2 11 ACK NAK On 232ACK1 2 11 Wand Emulation Connec tion Same Code Format TERMID64 2 14 Code 39 Format TERMID61 2 14 Wand Emulation Transmis sion Rate 10 WNDSPD0 2 15 25 WNDSPD1 2 15 40 WNDSPD2 2 15 80 WNDSPD3 2 15 120 WNDSPD4 2 15 150 WNDSPD5 2 15 200 WNDSPD6 2 15 Wand Emulation Polarity Black High WNDPOL0 2 15 White High WNDPOL1 2 15 Wand Emulation Idle Idle Low WNDIDL0 2 16 Idle High WNDIDL1 2 16 Wand Emulation Data Block Size 20 WNDBLK0 2 16 40 WNDBLK1 2 16 60 WNDBLK2 2 16 80 WNDBLK3 2 16 Wand Emulation Delay Between Blocks 5ms WNDDLY0 2 16 50ms WNDDLY1 2 16 150ms WNDDLY2 2 16 500ms WNDDLY3 2 16 Wand Emulation Overall Checksum Off WNDCHK0 2 17 On WNDCHK1 2 17 Output Selections Beeper Good Read Off BEPBEP0 3 1 On BEPBEP1 3 1 Selection Setting Indicates default Serial Command Indicates a numeric entry Page 2020 3820 User s Guide 10 11 Beeper Volume Good Read Off BEPLVL0 3 1 Low BEPLVL1 3 1 Medium BEPLVL2 3 1 High BEPLVL3 3 1 Beeper Pitch Good Read Frequency Low 1600 min 400Hz BEPFQ116
132. ve symbologies 2020 3820 User s Guide 6 3 Codabar lt Default All Codabar Settings gt Codabar Codabar Start Stop Characters Start Stop characters identify the leading and trailing ends of the bar code You may either transmit or not transmit Start Stop characters Default Don t Transmit Codabar Check Character Codabar check characters are created using different modulos You can program the scanner to read only Codabar bar codes with Modulo 16 check characters Default No Check Character No Check Character indicates that the scanner reads and transmits bar code data with or without a check character When Check Character is set to Validate and Transmit the scanner will only read Codabar bar codes printed with a check character and will transmit this character at the end of the scanned data On Off Transmit Don t Transmit 6 4 2020 3820 User s Guide When Check Character is set to Validate but Don t Transmit the unit will only read Codabar bar codes printed with a check character but will not transmit the check character with the scanned data Codabar Concatenation Codabar supports symbol concatenation When you enable concatenation the scanner looks for a Codabar symbol having a D start character adjacent to a symbol having a D stop character In this case the two messages are concatenated into one with the D characters omitted Default On Select R
133. y combinations for ASCII control characters for values 00 1F Refer to Keyboard Function Relationships page 7 1 for CTRL ASCII Values Default Off Turbo Mode The scanner sends characters to a terminal faster If the terminal drops characters do not use Turbo Mode Default Off Numeric Keypad Mode Sends numeric characters as if entered from a numeric keypad Default Off Emulate External Keyboard Control ASCII Mode On Control ASCII Mode Off Turbo Mode On Turbo Mode Off Numeric Keypad Mode On Numeric Keypad Mode Off 2 8 2020 3820 User s Guide Automatic Direct Connect Mode This selection can be used if you have an IBM AT style terminal and the system is dropping characters Default Off Connecting the Base with RS 232 Serial Port 1 Turn off power to the terminal computer 2 Connect the appropriate interface cable to the base Note For the base to work properly you must have the correct cable for your type of terminal computer 3 Plug the serial connector into the serial port on your computer Tighten the two screws to secure the connector to the port 4 Plug the power supply barrel connector to the base and plug the power supply into the AC source 5 Once the base has been fully connected power up the computer Automatic Direct Connect Mode On Automatic Direct Connect Mode Off 5 4 3 2 2020 3820 User s Guide 2 9 All communication parameters between the sca
134. y if you wish to alter the output Default Data Format setting None Normally when you scan a bar code it gets outputted automatically however when you do a format you must use a send command see Send Commands on page 5 2 within the format program to output data Multiple formats may be programmed into the scanner They are stacked in the order in which they are entered However the following list presents the order in which formats are applied 1 Specific Term ID Actual Code ID Actual Length 2 Specific Term ID Actual Code ID Universal Length 3 Specific Term ID Universal Code ID Actual Length 4 Specific Term ID Universal Code ID Universal Length 5 Universal Term ID Actual Code ID Actual Length 6 Universal Term ID Actual Code ID Universal Length 7 Universal Term ID Universal Code ID Actual Length 8 Universal Term ID Universal Code ID Universal Length If you have changed data format settings and wish to clear all formats and return to the factory defaults scan the Default Data Format code on page 5 4 To Add a Data Format Step 1 Scan the Enter Data Format symbol page 5 4 Step 2 Primary Alternate Format Determine if this will be your primary data format or one of 3 alternate formats Alternate formats allow you single shot capability to scan one bar code using a different data format After the one bar code has been read the scanner reverts to the primary data format See page 5 5 If
135. you are programming the primary format scan 0 using the Pro gramming Chart inside the back cover of this manual If you are pro gramming an alternate format scan 1 2 or 3 depending on the alternate format you are programming Step 3 Terminal Type Refer to the Supported Terminals Chart page 2 2 and locate the Ter minal ID number for your PC Scan three numeric bar codes on the inside back cover to program the scanner for your terminal ID you must enter 3 digits For example scan 0 0 3 for an AT wedge 5 2 2020 3820 User s Guide Note The wildcard for all terminal types is 099 Step 4 Code I D In the Appendix A find the symbology to which you want to apply the data format Locate the Hex value for that symbology and scan the 2 digit hex value from the Programming Chart inside the back cover of this manual Step 5 Length Specify what length up to 9999 characters of data will be acceptable for this symbology Scan the four digit data length from the Program ming Chart inside the back cover of this manual Note 50 characters is entered as 0050 9999 is a universal number indicating all lengths Step 6 Editor Commands Refer to the Format Editor Commands Chart page 5 2 Scan the sym bols that represent the command you want to enter 94 alphanumeric characters may be entered for each symbology data format Step 7 Scan Save from the Programming Chart inside the back cover of this manual to save your entries Other P

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