Genie 3630436275 Garage Door Opener User Manual
Contents
1. Quantity 1 Part Name Required 1 Power Head Assembly main carton 1 4 20 x 13 16 Hex Head Shoulder Bolt blue bag yellow shoulder bolt Rail Assembly 3 piece main carton First Rail Section main carton Middle Rail Section main carton End Rail Section main carton 1 4 20 Hex Serrated Flange Nut blue bag Rail Clamps main carton 5 16 18 x 11 16 Hex Head Shoulder Bolt blue bag 5 16 18 Hex Serrated Flange Nut blue amp orange bags Magnetic Carriage Assembly main carton Collar blue bag Retaining Clip blue bag Rail Strap blue bag 1 4 20 Hex Head Bolt blue bag Open Limit Switch Assembly White green bag Close Limit Switch Assembly Brown green bag 8 32 x 1 Hex Head Screw green bag Emergency Release Cord main carton Emergency Release Cord main carton Emergency Release Knob main carton Emergency Release Tag main carton Header Bracket orange bag Door Bracket orange bag 1 4 x 2 Lag Screw orange bag Straight Door Arm main carton Clevis Pin 3 8 x 15 16 yellow bag Cotter Pin 073 dia yellow bag Curved Door Arm main carton 3 8 x 7 8 Hex Head Bolt yellow bag 3 8 Hex Serrated Flange Nut yellow bag 2 Conductor Wire main carton 1 Roll Insulated Staple red bag approx 30 Wall Console main carton 1 6 x 1 1 4 Pan Head Screw red bag 2 Entrapment2. JN TO REDUCE THE RISK OF SEVERE INJURY OR DEATH 1 READ AND FOLLOW ALL SAFETY INSTALLATION AND OPERATION INSTRUCTIONS If you have any questions or do not understand an instruction call your authorized Genie installation professional Do Not install operator on an improperly balanced door An improperly balanced door could cause severe injury Repairs and adjustments to cables spring assembly and other hardware must be made by a trained service person using proper tools and instructions Remove all ropes and disable all locks connected to the door before installing operator Install door operator 7 feet or more above the floor Mount the emergency release knob 6 feet above the floor Do Not connect the operator to the source of power until instructed to do so Locate the control button Within sight of door Ata minimum height of 5 feet so small children cannot reach it e Away from all moving parts of the door Install the entrapment WARNING label next to the wall button or console Install the emergency release tag on or next to the emergency release The operator must reverse when the door contacts a 1 1 2 inch high object on the floor at the center of us Hooray This is about the size of a 2 x 4 board aid flat For Help call 1 800 35 GENIE or visit www geniecompany com SAFETY FEATURES Safe T Beam STB Non Contact Reversing System Places an invisible beam across door opening that revers
3. EROTICO O ERE EMT ARETES the PITA Y IB AV ARBITRO ETE na BL O EIC OVER ND DEA ER ENDIRIO MAA BR AE O RREN MELT SOL TE RUDA O KA If the Safety Reverse does not work properly e Close the door and disconnect the Opener using the Emergency Release Cord EA SE Osa AUC HAAA AE SAS BIO kE RTPA EO SLC 7E E rre DE HAA 27 ARO eok 2 2 2500 ua EWA 7E E AISA ASE SS FUE AtSot7 1011 SM a 7H 40 FS pS 27 AE CEA E DES 7 1192 a EAA Heo SAI S OFFS AYO ELC Do not use the door Opener Remote Controls or Wireless Keypad Refer to the door and door Opener Owner s Manuals before attempting any repairs For Help call 1 800 35 GENIE or visit www geniecompany com Remote Control Operation A Press Button on Remote Control Garage door will move B Press Button again Garage door will stop The door automatically stops at the end of the open or close cycle C Press Button again Garage door will reverse 1 Button Compact Remote w Docking Station Figure MA 1 Genie Remote Controls Learn Code Button z OOOO dekai STATUS ae en LEARN INDICATOR LIGHT Figure MA 2 Learn Code Button and Indicator Light To Erase All Remotes from Power Head Memory A P
4. 120 Volt grounded electrical outlet or grounded permanent wiring box per building code within 3 of Opener Power Head Figure 5 e If not an outlet or wiring box must be installed Contact a licensed electrician for installation e If building codes require permanent wiring Power Head must be partially disassembled to install appropriate wiring in place of Power Cord See Assembly and Installation Poster Check Step 6 Permanent wiring must be installed by a Licensed Electrician Not all Genie Factory Authorized Dealers are Licensed Electrician s Contact someone who is a Licensed Electrician AWARNING Do Not use an extension cord Extension cords can cause dangerous overheating conditions Do Not use portable generator This product is designed to operate using standard house current Do Not use alternate power supplies Check Step 7 Check SaFE T Beam M OUNTING BRACKET LOCATION Check for wood garage frame jamb or masonry at mounting location 6 above floor with attachment tabs facing away from garage door Figure 7 A Ifyou cannot mount Safe T Beam Mounting Bracket to wood frame e Concrete screws and concrete anchors not included must be used to mount Brackets on masonry with attachment tabs facing away from garage door Ff Source eee i Sensor Safe T Beam Top of Mounting Bracket Bracket 6 above Figure 7 Mounting floor Safe T Beam Components Check
5. COMMANDE TOTALE MANUTENTION ET EXP DITION TAXE DE VENTE TOTAL GLOBAL SHIP ORDER TO ENVIAR MERCANCIA CON EXP DIER MARCHANDISE POUR NAME NOMBRE NOM ADDRESS DIRECCI N ADRESSE CITY CIUDAD VILLE STATE ESTADO TAT ZIP C DIGO POSTAL CODE POSTAL Prices subject to change without notice Valoran el cambio con sujeci n a sin nota Les prix assujettissent pour changer sans la notification For Help call 1 800 35 GENIE or visit www geniecompany com
6. Warning Label manual main carton 1 Safe T Beam Sensor Green LED main carton Safe T Beam Source Red LED main carton Safe T Beam Bracket yellow bag ETA Hex Head Screw yellow bag POWER HEAD ASSEMBLY PARTS LIST not item PartName _ O vars odel Lens Wireless Keypad main carton vane odel Top Plate Assembly Two Button Remote Control main carton varies di Light Socket 2 Motor Assembly Motor Cover Motor Drive Board One Button Remote Control main carton Three Button Remote Control main carton Safety amp Maintenance Guide manual main carton Wire Clip green bag Carriage Stop blue bag 1 4 20 x 3 4 Self drilling Screw orange bag Mounting Straps main carton Wall Button red bag 10 24 x 3 8 Hex Head 8 32 x 1 Phillips Screw 8 32 x 3 8 Slotted Hex Head Screw Power Cord 1 7 1 5 16 18 x 3 4 Hex Head Bolt orange bag 3 Controller Board 3 2 1 Denotes items not shown on page 15 These items will be illustrated throughout the manual as required For Help call 1 800 35 GENIE or visit www geniecompany com HARDWARE ExPLODED VIEW p D N he D o o ha 2 v a o _ 5 w v U o LL gej xe 2 T un 2 E D s N N N o a ke Opener will not function unless Safe 15 For Help call 1 800 35 GENIE or visit www ge
7. de extensi n de cadena deslizable Una extensi n para aumentar la longitud de la baranda de Chain Glide para acomodar una puerta de 8 pies 2 43 m N cessaire de prolongement du coulisseau Rallonge de prolongeant la course de ouvre porte Chain Glide pour une porte de 2 4 m 8 pi de hauteur P N 35679R GSXL 8 Screw Drive Extension Kit An Extension to increase travel of an Operator to accommodate eight foot door Juego de extensi n deslizante de Screw Drive Una extensi n para aumentar la carrera de un abridor deslizable para acomodar una puerta de 8 pies 2 43 m N cessaire de rallonge du Screw Drive Rallonge de prolongeant la coursede l ouvre porte pour une porte de 2 4 m 8 pi de hauteur GIRU 1T P N 33523S 60 WATT Enhanced Rough Service Light Bulb Ensures proper equipment compatability Bombilla de 60 Vatios Asegura componente correcto de sistema Eclairage de 60 WATT Garantir componant exact par syst me P N 26210A S GER 2 Emergency Release Kit Provides access to garage from outside in the event of an electrical power failure Juego de pica porte de pestillo Permitir entrtada desde por fuera de garaje porque corte de el ctrico N cessaires de D clenchement de secours Le n cessaire de d clenchement de secours est concupour vous permettre d acc der a votre garage depuis l ext rieur en cas de panne de courant et lorsqu il P N 35675R STB Adapter Brackets 2 Used in conjunction with stand
8. it to your home at no cost to you for parts and labor but you will have to pay a minimum of 5 00 for shipping and handling charges Your choice of either one of the above described service options is your exclusive remedy under this warranty What this warranty does not cover This warranty does not cover batteries which are considered replaceable parts installation commercial use defects resulting from accidents damage while in transit to our service location or damage resulting from alterations misuse or abuse lack of proper maintenance unauthorized repair or modification of the product affixing of any attachment not provided with the product programming of the Remote Control Devices Safe T Beam adjustment cleaning staples through wiring pinched or broken wires Carriage disengaged Force Control adjustments door out of balance broken springs or cables power outages use of extension cords missing or damaged parts on discounted clearanced final sale or taped cartons phantom operations labor is not covered if Opener is functioning properly while technician is in garage fire flood or acts of God or other failure to follow the Owner s Manual 2 Please note the following information so it is available if you need to call us Date Purchased Serial Number Operator Model Dealer Name Dealer Address City State Zip Model Number and Serial Number are located on Motor Cover inside the lens See Power Hea
9. 0 35 GENIE If Safe T Beam problems exists the door can be closed electrically by holding the Wall Console Button down until door is fully closed The Remote Controls and Wireless Keypad will not work without a working Safe T Beam System For Help call 1 800 35 GENIE or visit www geniecompany com 11 General Troubleshooting Always Check the Status LED Light Opener does not run 1 Check power source from Remote Control A If Opener is connected to an outlet e Plug a working lamp into outlet used for Power Head e If lamp glows power source and outlet are OK e If not check fuse or circuit breaker or non compatible GFCI NOTE A licensed electrician must replace non compatible GFCI s B If Opener is connected to a wiring box e Check that fuse is not blown or circuit breaker is on and not tripped or off e If still no power have a licensed electrician check circuit and wiring 2 If Power Source is OK Check Power Head Terminal connections Wall Console Installation on Assembly amp Installation Poster tighten if loose e Check connections at Wall Console Terminals tighten any loose connections Have a Genie Factory Authorized Dealer check that Ribbon Cable between Controller Board and Motor Drive Board is properly connected to Connectors on Circuit Boards or call Customer Service at 1 800 35 GENIE 12 Door Opener starts for no apparent reason Door starts down then stops before it is completely closed Door
10. Adjustment 2 2 SETTING CONTACT REVERSE FUNCTION NOTE Limit Switch and Force Adjustments must be completed before checking the contact reverse function Figure A 3 Open garage door using Wall Console Lay a 2 x 4 board flat in center of doorway Close door using Wall Console Check that door stops and reverses within 2 seconds after it contacts board If door does not reverse decrease Close Force until door reverses If door still does not reverse move CLOSE Limit Switch toward door E Check Safe T Beam System operation If beam is blocked door will 2 x 4 board not close laid flat Figure A 3 Checking Contact Reverse Each Remote Control must be programmed separately The Remote Controls will not cause the door Opener to close the garage door if the Safe T Beam System is malfunctioning onw Ss When programming the Remote Controls they must be at least 24 from the Antenna Wire If the red Learn Indicator Light blinks approximately 4 times per second pedis has stopped If programming as stopped repeat the above steps Each Button on a 2 or 3 Button Remote Control is for a different Opener You cannot use more than one Button per Remote per Opener A maximum of seven Remote Controls or Wireless Keypads can be stored into the Receiver at one time If a Remote Control becomes lost or if you want to delete a Remote Control or Wireless Keypad see To Erase All Receive
11. Operation and Maintenance Manual TABLE OF CONTENTS Warranty Information 2 Safety Information o oo 3 Important Installation Instructions 3 Safety Features oooooocoomommmmmmm o 3 Pre installation Checklist 4 6 Control AdjustmentS o o 7 8 Accessories cirrosis rr 8 9 Manten corvina ds 10 Troubleshooting Guide 11 13 Wiring DidgraMmin s2ss66s lt assseunceaws 14 Parts Lists Exploded Views 15 16 Accessory Order ForM 17 EE DC POWERED SCREW DRIVE ComPLETE witH INTELLICODE REMOTE CONTROL AND SERIESII ELECTRONICS For 7 6 Doors Extension Kit is available for 8 Doors Included Wall Console MUST be installed prior to Operation of this Garage Door Opener Safe T Beam Safety Reverse System MUST be Installed and the Force Controls MUST be Properly set to close door This Equipment meets or exceeds all Federal State and UL 325 Safety Requirements Will not operate twice as fast on one piece doors Having Difficulty Need Help Please call us 1 800 35 GENIE 354 3643 www geniecompany com Please have Model information ready when calling THE Genie Company LimitEeD WARRANTY What is covered Any defect in material and product workmanship from personal normal house hold use in accordance with the Owner s Manual For how long MODEL H8000 07 Lifetime on mo
12. Step 8 Step 8 RECOMMENDED TOOLS A Tools Figure 8 B Additional tools to make installation easier e Slotted and phillips screw driver bits e Stud finder e Sheet metal cutting snips Check Step 9 Step 9 Remove EXISTING GARAGE D OOR Locks Check that the garage door locks rope and T Handles are removed from the garage door before starting the installation A Ifyour garage does not have a separate entry door it is highly recommended to install a Genie Emergency Release Kit GER 2 Emergency Release Kit lets you open the garage door from outside if there is a Power failure Please see Accessories Order Form on page 14 Before going further get any items and tools if needed for your installation Garage door frame reinforcement brackets screws bracing or reinforcement kits dealer Lag Screws 1 1 4 for a wood door less than 2 thick store Electrical outlet and or wiring supplied by a licensed electrician Sufficient angle iron or strapping for hanging Power Head store 60 Watt light bulbs Rough service bulbs recommended store Lj Wood for header ceiling and or door braces store Masonry fasteners for Safe T Beam Bracket installation store Safe T Beam Bracket Extensions dealer Masonry drill bit store Extension Kit for 8 Garage Doors dealer Go to Assembly and Installation Poster for full Installation Instructions 0000000000 1 16 5 32 Tape Measure 5 Drill Bit Drill Bi
13. age door hardware or springs contact a Genie Factory Authorized Dealer for service or contact Customer Service at 1 800 35 GENIE Check Safe T Beam System as detailed in the Safe T Beam System Self diagnostic Troubleshooting Chart see Safe T Beam System Self diagnostic Troubleshooting Section on page 13 Check Close Limit Switch for a short circuit and for proper wiring Check Close Force adjustment see Set Limit Switches and Force Controls on page 7 Adjust as needed Disconnect Wires connected to Wall Console Wall Console Installation on Assembly amp Installation Poster Check their condition and either replace or reconnect Until a replacement Wall Console can be obtained disconnect Wall Console and use only Remote Controls or Wireless Keypad to operate Opener Check ensure that garage door and Opener are in good repair properly lubricated and properly balanced as detailed in Maintenance Section WARNING If you suspect a problem with the garage door hardware or springs contact a Genie Factory Authorized Dealer for service or contact Customer Service at 1 800 35 GENIE Check Open Limit Switch for a short circuit and for proper wiring Check Open Force adjustment see Set Limit Switches and Force Controls on page 7 Adjust as needed Ensure Magnetic Carriage Assembly is engaged to Rail Drive Screw see Install Magnetic Carriage Assembly onto Rails on page 10 Check Force adjustment see Set Limit Switches and Force C
14. all fasteners are tightened Check that the garage door and Opener are in good repair properly lubricated and properly balanced See Maintenance page 10 WARNING If you suspect a problem with garage door hardware or springs contact a Genie Factory Authorized Dealer for service or contact Customer Service at 1 800 35 GENIE Safe T Beam System If an operational problem exists Opener will not run closed Check Safe T Beam System for beam obstruction or misalignment of Lenses Check Safe T Beam System for any diagnostic codes If present troubleshoot as detailed in Safe T Beam System Self Diagnostic Troubleshooting Chart See page 13 Door closes and Opener Check position of Wall Console Vacation Lock Switch It must be in UNLOCKED position for Opener to shuts down open door Wirinc DIAGRAM N WARNING Opening Cover May Result in Electric Shock WALL CONTROL GREEN STB PRIMARY GROUND LINE PLUG CONTROLLER BOARD MOTOR DRIVE BOARD STB BLACK WHITE LIGHTS WHITE 60 WATTS MAX WHITE BLUE WHITE OPEN LIMIT CLOSE LIMIT YELLOW ORANGE BROWN BROWN MOTOR GREEN IH For Help call 1 800 35 GENIE or visit www geniecompany com 13 Parts List Power Heap AssembLY ExPLODED View
15. ard STB Brackets They provide additional clearance and mounting options El adaptador pone entre par ntesis 2 Usado en uni n con par ntesis uniformes de montar de STB ellos proporcionan el espacio libre adicional junto con mortar las opciones Crochets d adaptateur 2 Utilis conjointement avec STB standard monter les crochets ils fournissent le d gagement suppl mentaire avec monter d options P N 34439R S 50 00 AN E E i 20 00 35 00 50 00 5 00 Q 3 75 7 4 00 32 00 34 95 a 2 73 Z 4 37 How many Qu ntos t l CAD Ordering Instructions No C O D shipments Please include check or money order made payable to The Genie Company Do not send cash Allow 3 4 weeks for delivery 1 800 354 3643 Please have part number and credit card ready Mail Order Form to Genie Company 22790 Lake Park Blvd Alliance Ohio 44601 We accept Visa or Mastercard on phone orders only Please add local sales tax if you reside in one of the states listed California Connecticut Florida Georgia Illinois Indiana Maryland Massachusetts Michigan New Jersey New York Ohio Tennessee Virginia Wisconsin TOTAL ORDER SHIPPING amp HANDLING STATE SALES TAX GRAND TOTAL Las Instrucciones que Ordenan No se aceptan pedidos de pago contra entrega COD Sirvase incluir su cheque o giro postal la cuenta pagadera
16. bottom beams Figure 1 A If door frame is nailed together and not a solid connection door frame must be braced or reinforced before installing Opener B If door is lightweight made with frame and skin not solid door including door frame must be braced or reinforced before installing Opener C A door opener reinforcement bracket may also be needed to connect garage door to Opener s Door Bracket This Opener is designed for installation on a properly braced sectional door or solidly braced one piece door D Contact your Genie Factory Authorized Dealer or dealer of your garage door for any necessary bracing and a door opener reinforcement bracket if needed before proceeding E Ifyou have a wooden door measure door s thickness If your door is less than 2 thick brace door or use shorter Door Bracket Lag Screws 1 4 x 1 1 4 not included SECTIONAL DOOR TORSION SPRINGS SECTIONAL DOOR EXTENSION SPRINGS ONE PIECE DOOR TRACKLESS Y Torsion Extension Springs Header Area Center Stile Center Stile Figure 1 Note Door Type Check Step 2 CHECK GARAGE Door ALIGNMENT OPERATION AND BALANCE A Raise door check alignment and see if it moves freely Figure 2 If door appears out of alignment binds or does not move smoothly contact a Genie Factory Authorized Dealer or dealer of your garage door for repairs an
17. ch Magnetic Carriage Assembly to Rail Assembly by this device must accept any interference received includ pulling the Emergency Release Knob toward Power Head ing interference that may cause undesired operation Close door Contact Reverse Test Perform Adjustment 2 on page 8 TROUBLESHOOTING GUIDE Safe T Beam System Self Diagnostic Troubleshooting Source Red LED Sensor Green LED Possible Problem Solution PON o O FF N e Power Head not powered Check breakers fuses plugs e Wiring from Power Head bad Check wiring for obvious shorts O O e Wiring to Source missing or bad Check wiring e Power has been interrupted e Remove power and reappl 2 BLINKS Pause Beam not aligned e Check Source Sensor alignment e Beam obstructed e Check for obstruction e Sensor defective Contact Customer Service e Wire to Sensor missing or bad Check wiring Sensor defective Contact Customer Service Sensor receiving interference e Determine source of interference Contact Customer Service Source not sending pulses Contact Customer Service Source defective Contact Customer Service For Help call 1 800 35 GENIE or visit www geniecompany com Z Repeat 2 BLINKS Pause Repeat OFF 3 BLINKS Pause Repeat ON 4 BLINKS Pause ON Repeat zZ Opener System Self Diagnostic Troubleshooting e See Status Light on Figure MA 2 page 9 What to Do Motor Drive e Reset Opener unplug o
18. d Assembly Exploded View on page 15 Please keep original or photocopy of your sales receipt with this manual for future reference should service ever be required INCLUDED IN THIS PACKAGE Manual 1 Warranty Information 2 Pre Installation Checklist to be reviewed prior to any assembly or installation Necessary Adjustments Programming Remote Devices Maintenance and Troubleshooting Parts Explosions Accessory Order Form Door Opener Association Safety and Maintenance Brochure DASMA 9 Entrapment Warning Label To be Adhered in close proximity to wall control Poster 1 Pictorial and step by step opener assembly instructions 2 Pictorial and step by step opener installation instructions 3 4 5 6 7 8 Se A es a a Sa IT IS CRITICAL THAT ALL SAFETY WARNINGS MARKED CLEARLY IN BOTH THE MANUAL AND POSTER ARE READ UNDERSTOOD AND FOLLOWED Visit Our Website at www geniecompany com FOR ANSWERS CALL 1 800 354 3643 SAVE THESE INSTRUCTIONS For Help call 1 800 35 GENIE or visit www geniecompany com OVERVIEW OF POTENTIAL HAZARDS Overhead doors are large heavy objects that move with the help of springs under high tension and electric motors Since moving objects springs under tension and electric motors can cause injuries your safety and the safety of others depend on you reading the information in this manual If you have questions or do not understand the information presented call The Genie Company or your local Ge
19. d adjustments to door mechanism B Raise door to 3 4 above ground and carefully let go Door should stay stationary Slight movement is acceptable More than slight movement means door is out of balance Contact a Genie Factory Authorized Dealer or dealer of your garage door for repairs and adjustments to door mechanism WARNING If your door sticks binds or is out of balance have it adjusted by a Genie Factory Authorized Dealer Door springs cables pulleys brackets and associated hardware are under extreme tension and can cause serious injury or death Wadi yy 4 ectional all One Piece Door Door Figure 2 Checking door balance C Check door type Make a note of whether it is a sectional or a one piece door for reference later Figure 2 Check Step 3 MEASURE GARAGE Door HEIGHT A Measure door height floor to top of door using a tape measure B This new Garage Door Opener is designed for doors up to and including 7 6 tall If door height is 7 6 or less continue to Check Step 4 C If door height is 8 0 you need a Rail Extension Kit Figure 3 See Accessories Order Form Page 16 D Ifthe door height is taller than 8 0 the opener you purchased is the wrong version Contact your Customer Service Representative at 1 800 354 3643 Rail Extension for 8 door Figure 3 Rail Extension Kit Check Step 4 SS 78 CHECK Door HEADER REA NOTE The header is a heavi
20. de proof of the date and place of purchase of the product 1 Do It Yourself Service Call the Genie Customer Service toll free at 1 800 354 3643 to speak in person to a trained Genie representative for assistance in diagnosing the problem and arranging to supply you with the required parts for do it yourself repairs Trained service representatives are available Monday Friday 8 00 a m 9 00 p m Eastern Time and on Saturday 10 00 a m to 7 00 p m Eastern Time subject to holidays You may also get the information you need at www geniecompany com 2 Service From Authorized Dealers You also may obtain warranty service from Genie authorized dealers by calling the Genie Customer Service at 1 800 354 3643 or by visiting www geniecompany com before scheduling warranty service If warranty service is provided by an authorized dealer Genie will provide all required parts under warranty at no charge to you but the dealers are independent business people and may render a bench or service call charge for their services Genie will not reimburse you or otherwise be responsible for those charges We suggest that you retain your original packing material in the event we choose to repair or replace your Genie Product and request that you ship it to us Be sure to include your name address telephone number proof of date and place of purchase and a description of the operating problem After repairing or replacing your Genie product we will ship
21. es the door during down travel to the fully open position if anything passes through beam Safe T Reverse Contact Reversing System Automatically stops and reverses a closing door within 2 seconds of contact with an object Safe T Stop Timed Reversed System Automatically opens a closing door if door does not close within 30 seconds ForceGuard Control Used to set the force required for opening and closing door For maximum safety set the minimum force required to fully open and close door Automatic Lighting System Light bulbs up to 60 Watts max used for safer entries and exits The lights turn on when door is activated and automatically turn off 4 5 minutes later Manual Emergency Release Allows the garage door to be opened or closed manually for emergencies or maintenance PRE INSTALLATION CHECKLIST This Opener includes parts and supplies needed to install in most garages and connect to most garage doors There are many variations of garages and garage doors A few additional parts and supplies may be needed to install Opener into your garage and connect to your garage door While checking items listed below note any additional items you will need Tools used in this section e 12 Tape Measure Pencil Ladder Level Check following items before assembling Opener Check Step 1 CHeck Door CONDITION AND THICKNESS Check condition of vertical stile in center of door and its connection to door s top and
22. ete WARNING A Monthly Door springs and door hardware If the door fails to reverse on contact with the board Oil door roller bearings and hinges using silicone adjust the Close Force Control as specified in Set Limit lubricant or light oil Switches and Force Controls on page 7 If the Opener still fails contact a Genie Factory Authorized Dealer for service or call Customer Service at 1 800 35 GENIE B Yearly e Wipe off old excess lubricant from Drive Screw Lubricate Drive Screw with Genie Lubricant GLU 3 NOTE Do not operate door automatically or manually if springs are broken Contact a Genie Factory Authorized Dealer for service or call Customer Service at 1 800 35 GENIE Balance Door Close door Release Magnetic Carriage Assembly from Rail Assembly Use ONLY Genie Lubricant GLU 3 Other lubricants by pulling down on Emergency Release Knob may damage the Opener Raise door manually 3 4 and verify that door stays at that position See Check Step 2 on page 4 GLU 3 Lubricant When the door is 3 4 above the ground the door should stay open Slight movement is acceptable If the door moves too much contact a Genie Factory Authorized Dealer for service or call Customer Service at 1 800 35 GENIE All devices comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 Reatta
23. f checking a finished wall a stud finder may be helpful e f location is above Header a 2 x 6 board must be screwed to studs beside your mark with at least two Lag Screws and Flat Washers not provided e Transfer your mark to new mounting board Check Step 5 CHeck Power Heap MOUNTING REA Check ceiling or space above where Opener Power Head will be mounted Figure 5 There must be a 120 Volt grounded outlet or wiring box within 3 feet of Power Head A Grounded outlet Door Center Line Figure 5 Check Power Head location A The measurements above are taken from the garage door centerline toward the rear of the garage B Find location of ceiling joist or truss above where Opener Power Head will be and estimate type and quantity of materials needed for your installation Figure 6A amp B MOUNTING EXAMPLES Standard Straps Extra wood required Perforated Angle Figure 6A OPEN CEILINGS Straps and angle iron may attach directly to joists or trusses For Help call 1 800 35 GENIE or visit www geniecompany com Perforated Straps FINISHED CEILINGS Locate ceiling joists or trusses using a stud finder or similar device Attach angle iron not included to joists or trusses through finish material using Lag Screws Figure 6B Mounting methods for open beam or finished ceilings Me CHECK CEILING FOR GROUNDED Power Source A Check that there is a 15 Amp
24. f door Ensure the Magnetic Carriage Assembly is engaged and is between the two Limit Switches before operating the Opener Adjust Open Force to minimum needed Place door in closed position using Wall Console Gently adjust Open Force fully counterclockwise minimum force Run Opener using Wall Console Observe that door runs to Open Limit Switch If not adjust Open Force Control slightly clockwise close garage door and open it again Repeat steps above until garage door runs smoothly from Close Limit Switch to Open Limit Switch Adjust Close Force to minimum needed Place door in open position using Wall Console Gently adjust Close Force fully counterclockwise minimum force Run Opener using Wall Console Observe that door runs to Close Limit Switch Ifnot adjust Close Force Control slightly clockwise open garage door and close it again Repeat steps above until garage door runs smoothly from Open Limit Switch to Close Limit Switch Force Controls HI LO HI LO open close S FORCE FORCE Figure A 1 Making Force Adjustments Close Limit Switch door fully closed en lo oco Carriage disengaged Switch Carriage Magnet Carriage disengaged Magnet Open Limit Switch door fully open Figure A 2 Setting Limit Switches ACCESSORIES Programming 1 PROGRAMMING THE REMOTE CONTROLS
25. hecha aThe Genie Company No envie dinero en efectivo Conc danos 3 a 4 semanas para la entrega 1 800 354 3643 Sirvase tener listos los numeros del modelo y de la tarjeta de cr dito Enviar hacer un pedido de mercancia a Genie Company 22790 Lake Park Blvd Alliance Ohio 44601 Aceptamos pedidos telef nicos de Visa o Mastercard S rvase agregar el impuesto de ventas local si usted reside en uno de los siguientes estados California Connecticut Florida Georgia Illinois Indiana Maryland Massachusetts Michigan New Jersey New York Ohio Tennessee Virginia Wisconsin TOTAL DEL PEDIDO FLETE Y MANEJO IMPUESTO DE VENTAS ESTATAL GRAN TOTAL Instructions Commandant Pas d exp dition contre remboursement Veuillez inclure un ch que ou un mandat bancaire le payable fait a The Genie Company N envoyez pas d argent comptant Accordez de 3 a 4 semaines pour la livraison 1 800 354 3643 Ayez sous la main le num ro de la pi ce et celui de la carte de cr dit Mettre a la poste le arrngement a Genie Company 22790 Lake Park Blvd Alliance Ohio 44601 Nous acceptons les commandes par t l phone avec paiement par carte de cr dit Visa ou Mastercard Veuillez indiquer les taxes de vente locales si vous r sidez dans l un des tats r pertori s ci dessous California Connecticut Florida Georgia Illinois Indiana Maryland Massachusetts Michigan New Jersey New York Ohio Tennessee Virginia Wisconsin
26. ly reinforced section of the wall just above the top of the garage door opening A Find vertical center line of door and header e Close door e Measure door width at top e Marka point at center of door and on header directly above door Draw a center line to connect points B Find Header Bracket mounting height Figure 4 Do not attach Header Bracket e Raise door watching top edge of door and stop door when its edge reaches its highest point e Measure distance H from top edge of door to floor For sectional doors add 2 1 2 to H Mark a point on center line Bottom of Header Bracket will be installed here For one piece doors add 6 to H Mark this point on center line Bottom of Header Bracket will be installed here SECTIONAL DOOR ONE PIECE DOOR O Hea HEADER g Ana HEADER f x Y Figure 4 Find Highest Point of Travel For Help call 1 800 35 GENIE or visit www geniecompany com For all types and styles of doors If the ceiling in your garage is so low that there is not at least a 3 space above the Header Bracket mounting point contact a Genie Factory Authorized Dealer If a door spring is in the way place the Header Bracket above the spring Do Not move the door spring Door springs are under extremely high tension and should be handled ONLY by a trained professional C Check wall for a stud or a solid header at your mark I
27. ndiente Cerradura de seguridad para vacaciones La Console dse luxe de Mur Actionne la porte de garage Commande d clairage ind pendante Interrupteur de verrouillage de s curit P N 35661R GWKPD Wireless Keypad Operates Intellicode Garage Door Openers without Remote Control or key Sistema de entrada por teclado num rico inal mbrico Acciona los abridores de puertas de garaje Intellicode sin control remoto o llave Syst me d ouvre porte de garage a clavier sans fil Actionne les ouvre porte de garage avec Intellicode sans commande ni cl P N 35691R GLU 3 3 4 oz Screw Drive Lubricant Ensures proper equipment wear protection 3 4 once Lubricante de tornillo accionar Asegura componente correcto protecci n por deterioro La onza 3 4 Lubricant de la vis Garantir componant exact par syst me d fense vers user P N 35218A S GW 2 Universal Wall Button Provides additional convenient inside operation of door Bot n de pared universal Proporciona operaci n conveniente de la puerta desde el interior Bouton mural universel Actionne l ouvre porte de l int rieur du garage P N 35693R GPS 5 Perfect Stop Ensures perfect parking Stop Perfecto Asegura el estacionamiento perfecto Butoir Perfect Stop Permet de stationner a la perfection dans le garage P N 35677R LCGX 8 ChainLift Extension Kit An Extension that increases the travel of an Opener to accommodate an eight foot door Juego
28. ner leur conformit aux lois et r gles locales e Locate Learn Button and Learn Indicator Light on back side of Power Head under the Lens Figure MA 2 e Press and release Learn Button Red Learn Indicator Light will blink 2 times per second Press Remote Control Button once within 30 seconds Red Learn Indicator Light will stay lit Press Remote Control Button again Red Learn Indicator Light will go out indicating that memory is stored Program each additional Remote using step A above up to seven remotes WARNING A moving garage door may cause serious injury or death e Keep people clear of opening while door is moving Do not allow children to play with the Remote Controls pouvant diff rer de celles des Etats Unis et du Canada avant toute utilisation desdits metteurs Sendeger te entsprechen allen gesetzlichen Bestimmungen in den USA und Kanada zum Zeitpunkt der Herstellung Wir Ubernehmen keine Gew hrleistung f r die Einhaltung aller gesetzlichen Bestimmungen in anderen L ndern Sollen Sendeger te in anderen L ndern eingesetzt werden so muss der Importeur vor dem Gebrauch sicherstellen dass die Sendeger te auch solchen lokalen Bestimmungen entsprechen welche von den Bestimmungen der USA und Kanadas abweichen REF His AR BOREAS ANMSAWMBKLEER FREE DRE ASHAR th a AM KM ASKER ZR MRED BRE PARKER HORE LAME RANES SSRAMSAK ESOS RSTA 2 994 HM RRDO AU AGRAKROVAFS OREN REMULE LALA RITA2 IB AVIAR
29. nie Distributor In this section and those that follow the words Danger Warning and Caution are used to emphasize important safety information The word A DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injury CAUTION indicates a potentially hazardous situation which if not avoided may result in injury or property damage The word NOTE is used to indicate important steps to be followed or important considerations POTENTIAL HAZARD EFFECT PREVENTION WARNING Could result in death or serious injury Keep people clear of opening while door is moving Do Not allow children to play with the door operator Do Not operate a door that jams or one that has a broken spring Turn off power before removing operator cover WARNING Could result in death or serious injury e When replacing cover make sure wires are not pinched or near moving parts Operator must be properly grounded Do Not try to remove repair or adjust springs or anything to which door spring parts are fastened such as wood blocks steel brackets cables or other like items WARNING Could result in death or serious injury e Repairs and adjustments must be made by a trained door system technician using proper tools and instructions IMPORTANT INSTALLATION N
30. niecompany com 16 Garage Door Opener Accessories Order Form Formulario de pedido de accesorios para abridores de puertas de garaje Formulaire de commande des accessoires pour ouvre porte de garage For additional accessories not shown visit our website at www geniecompany com Para accesorios adicionalesno mostrada visite nuestro sitio web en www geniecompany com pour les accessoires suppl mentaires pas montr visiter notr site web a www geniecompany com Gl CT390 1 1 Button Compact Remote Allows remote operation of garage door Comprima el Mando de Distancia Proporci nar operaci n remoto de la puerta del garaje T l commande compacte Permettre op ration loign de porte de garage P N 36248R GIF TD 1 1 Button Flashlight Transmitter Remote Controller with a Flashlight 1 abrocha transmisor de linterna Director remoto con una linterna 1 boutenner l metteur de lampe de poche Le contr leur loign avec de lampe de poche P N 35657R Gl CT390 3 3 Button Compact Remote Allows remote operation of 3 garage doors De 3 botones Comprima el Mando de Distancia Proporci nar operaci n remoto de tres las puertas del garaje 3 boutenner la T l commande compacte Permettre op ration loign trois portes P N 36223R de garage GWC 2W Deluxe Wall Console Operates Garage Door Independent light control Security vacation lock Consola de lujo de pared Acciona la puerta del garaje Control de luz indepe
31. ontrols on page 7 Adjust as needed Check that all sections of Rail Drive Screw are turning when Motor runs If not Check condition not cracked split or broken and placement of Coupler Replace as needed Check condition not cracked split or broken and placement of Collar and Clip Replace them as needed Ensure Magnetic Carriage Assembly is in contact with Close Limit Switch Check when door is fully closed that Carriage activates Close Limit Switch If not adjust position of Close Limit Switch See page 7 continued on next page For Help call 1 800 35 GENIE or visit www geniecompany com General Troubleshooting Always Check the Status LED Light Continued Remote Control has less Relocate Remote Control inside car than 25 operating range Ensure Remote Control is pointing toward garage door when pressing Control Button Replace Remote Control Battery See page 9 Reposition Opener Antenna Wire Do Not attempt to retune Remote Controls or Receiver Opener works from Wall Program code for each Remote Control into Receiver memory See Programming the Remote Control but not from Control on page 8 Remote Control Replace Remote Control Battery See page 9 Check Safe T Beam System for beam obstruction or misalignment of Lenses Check Safe T Beam System for any diagnostic codes If present troubleshoot as detailed in Safe T Beam System Self Diagnostic Troubleshooting Chart See page 10 Noisy operation Ensure
32. r Memory The door must contact the 2 x 4 board before the Carriage activates the Close Limit Switch If not readjust the Close Limit Switch Transmitter Compliance Statement A To program one Button of a Remote Control Figure MA 1 Transmitters comply with all United States and Canadian legal requirements as of the date of manufacture No warranty is made that they comply with all legal requirements of any other jurisdiction If transmitters are to be used in another country the importer must determine compliance with any local laws and regulations which may differ from United States and Canadian requirements prior to use Los transmisores cumplen con todas las reglamentaciones legales de los Estados Unidos y del Canad en la fecha de fabricaci n Ninguna garant a se da que cumplan con todas as reglamentaciones legales de ninguna otra jurisdicci n Si los transmisores se van a utilizar en otro pa s el importador debe determinar si cumplen con las reglamentaciones y leyes locales que puedan ser diferentes a las reglamentaciones de los Estados Unidos y del Canad antes de usar los mismos s Les metteurs sont conformes la r glementation am ricaine et canadienne compter de leur date de fabrication Aucune garantie n est stipul e indiquant qu ils sont conformes toutes les prescriptions juridiques d autres autorit s Si les metteurs sont utilis s dans d autres pays il incombe a B l importateur d en d termi
33. r disconnect power wait 5 seconds plug Board back in reapply power and activate from Wall Console Interrupt Normal e First Cycle will run at slow speed operation restored If the problem Check door condition NOTE This Opener is equipped with an See Door recurs automatic garage door balance detection system An improperly Safety Guide balanced door damaged or worn counter balance spring binding door hardware or rollers may result in a ONE BLINK signal Contact Customer Service for further assistance Operation not Check door condition 1 See page 4 restored Have a Genie Factory Authorized Dealer check 2 See door Fuse on Motor Drive Board Safety Guide Ribbon Cable on Motor Drive Board is properly inserted into Connector on Controller Board Contact Customer service for further service 2 BLINKS Controller Reset Opener unplug or disconnect power wait 5 seconds plug Pause Board back in reapply power and activate from Wall Console Repeat Interrupt Have a Genie Factory Authorized Dealer check that Ribbon Cable on Motor Board is properly inserted into connector on Controller Board Contact Customer Service for further assistance 3 BLINKS Opener Do not unplug or disconnect power from Opener Wait 10 minutes Pause Overheated for internal clock to provide additional cycles Cycles are restored Repeat or at a rate of 5 cycles per 10 minutes of rest Over cycled Contact Customer Service for further assis
34. re injury or death Have a Genie Factory Authorized Dealer make repairs to cables spring assemblies and other hardware SAVE THESE INSTRUCTIONS NOTES REMINDERS For Help call 1 800 35 GENIE or visit www geniecompany com MAINTENANCE AND ADJUSTMENTS Adjustment 1 1 ADJUSTING Limit SWITCHES AND Force CONTROLS N WARNING A moving garage door can cause serious injury or death Keep the path clear Position the ladder to the side of the Power Head so it is clear of all moving parts of the Opener and the door Set the door Opener to use the minimum force needed to open the door A Pre set Force Controls to midpoint between Hi and LO Figure A 1 B Adjust the Close Limit Switch Figure A 2 Press Wall Console to close garage door If door does not close completely measure distance from bottom of door to floor Move Limit Switch same amount toward door and try again If door reverses after contacting floor move Limit Switch toward Power Head and try again If door reverses before contacting floor increase Close force and try again If door fails to move check Safe T Beam System See Safe T Beam Troubleshooting Guide on pg 13 and Opener System Self diagnostic Troubleshooting on pg 11 Tighten Limit Switch Set Screw Do not over tighten strip Limit Switch Set Screw C Adjust Open Limit Switch Figure A 2 Press Wall Console to open garage door If door does not open completel
35. ress and hold Learn Button on Power Head for 10 seconds or until Learn Indicator Light goes out Memory is erased e Program Transmitter Receiver again as needed To Replace Remote Control Battery A FOR NON FLASHLIGHT MODELS Figure MA 3 e Pop off the back of the transmitter Use coin pen screwdriver or any similar device Replace old Battery with new coin type battery e Replace back of remote Figure MA 3 Pry case open at the notch B FOR FLASHLIGHT MODELS e Pry open battery cover Notch built into cover Replace old Battery with new AAA battery Snap shut battery cover To program a Homelink or Car2U Device This GDO is Homelink and Car2U compatible Follow the Homelink or Car2U instructions in your car owner s manual NWARNING Use the Wall Console included with Opener Any other wall console can cause the Opener to operate unexpect edly and the light to stop working For Help call 1 800 35 GENIE or visit www geniecompany com INSTALL LIGHT BULBS AND LENS Snap Lens Hinges into slots on back of Motor Cover I _ to Figure MA 4 Install Lens Cover and Light Bulbs A Install two 60 Watt light bulbs not included into Light Sockets Figure MA 4 Rough service 130 Volt bulbs are recommended B Install Lens into slots in Motor Cover C Install Genie Emergency Release Kit GER 2 accessory if purchased D Installation is now compl
36. starts down then stops and goes back up Door will only run closed Door will only run open Lights will not go out Door starts up but stops before it is completely open Operator runs but door does not move Wall Console Vacation Lock function does not work Check Wires to ensure that they are not cut Stapes can cut insulation and short Wires Replace any shorting Staples and shorted Wires Was Remote Control lost or stolen If so erase all Remote Control codes from Receiver s memory and reprogram for remaining remote controls See Erase All Receiver Memory on page 8 Ensure that no Buttons are stuck pushed in on Wall Console or any Remote Controls Check Close Limit Switch setting see Set Limit Switches and Force Controls on page 7 Adjust as needed Check for shorted Wires Check garage door for binding If a new installation check Door Arm position Check operation of Contact Reverse function Check Safe T Beam System for beam obstruction or misalignment of Lenses Check Safe T Beam System diagnostic code Check Close Force adjustment see Set Limit Switches and Force Controls on page 7 Adjust as needed Check garage door for binding Check Open Limit Switch for a short circuit and for proper wiring Check Open Force adjustment see Set Limit Switches and Force Controls on page 7 Adjust as needed Check condition of garage door and door spring s WARNING If you suspect a problem with the gar
37. t m p Phillips Screwdriver Stripper gt a Flat Blade Screwdriver Safety Glasses O SA e668 1 4 5 16 3 8 7 16 1 2 9 16 wy Sockets Hack Saw Wrench eB E By Carpenter s Level Figure 8 Recommended Tools GER 2 Emergency Release Kit for entry during power failure store IMPORTANT SAFETY INSTRUCTIONS AWARNING TO REDUCE THE RISK OF SEVERE INJURY OR DEATH READ AND FOLLOW ALL INSTRUCTIONS Never let children operate or play with the Door Controls Keep the Remote Control away from children Always keep the moving door in sight and away from people and objects until the door is completely closed NO ONE SHOULD CROSS THE PATH OF A MOVING DOOR NEVER GO UNDER A STOPPED PARTIALLY OPEN DOOR Test Opener monthly The door MUST reverse on contact with a 1 1 2 high object or a 2 x 4 board laid flat at the center of the doorway on the floor After adjusting either the Force or the Limit of travel retest the Door Opener Failure to adjust the Opener properly may cause severe injury or death When possible use the Emergency Release only when the door is closed Use caution when Sra Release with door open Weak or broken springs are capable of increasing the rate of door closure and increasing the risk of severe injury or death KEEP GARAGE DOORS PROPERLY BALANCED See Owner s Manual An improperly balanced door increases the risk of seve
38. tance 4 BLINKS Force Settings Check Force Settings NOTE Force Settings are not pre set at factory 1 See page 7 Pause Incorrect Check door condition 2 See Door Repeat Contact Customer service for further assistance Safety Guide 5BLINKS Safe T Beam Check Safe T Beam Self diagnostic System NOTE Safe T Beam See page 13 Pause Malfunction System must be installed and operational to enable door to close Contact Customer Service for further assistance 6 BLINKS Wall Console Check Wall Console Wiring for shorts tight Staples or pinched Wires Assembly and Pause does not work Check Wiring Connections at Power Head and Wall Console Installation Repeat Contact Customer Service for further assistance Poster 7 BLINKS Limit Switches Check Limit Switch Wire connections to Terminals on Power Head Assembly and Pause not working Check for shorted or pinched Wires under Limit Switch Brackets Installation Repeat Contact Customer Service for further assistance Poster 8 BLINKS Wall Console Vacation Locking Switch on Wall Control is in Lock mode Assembly and Pause locked Unlock switch Installation Repeat Contact Customer Service for further assistance Poster The status LED Indicator Light is located under the Lens Cover The Green LED light will turn ON then OFF when power is applied to the Opener If LED stays ON have a Genie Factory Authorized Dealer check the Controller Board or call Customer Service at 1 80
39. tor and 5 years all other parts Lifetime For as long as you own your home Who gets the warranty This warranty is limited to the consumer who originally purchased the product Geographic scope This warranty applies only to units installed and operated within the country where they were purchased Limitations IMPLIED WARRANTIES INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY AN UNWRITTEN WARRANTY THAT THE PRODUCT IS FIT FOR ORDINARY USE ARE LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE GENIE WILL NOT PAY FOR LOSS OF TIME INCONVENIENCE LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES RESULTING FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT Some states and provinces do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty is the only one we will give on your Genie product and it sets forth all our responsibilities regarding your Genie product There are no other express warranties State and province ae This warranty gives you specific legal rights and you may also have other rights which vary from state to state and province to province How to get warranty service To obtain warranty service for your Genie product you must provi
40. y move Limit Switch toward Power Head If door opens completely but motor continues to run move Limit Switch toward door Tighten Limit Switch Set Screw Do not over tighten strip Limit Switch Set Screw To protect your new investment your opener is equipped with a Timer and Cycle Counter which work together to prevent any chance of heat damage to electrical circuits caused by too many cycles in too short a time If your Opener suddenly to the Wall Console stops de ely Do Not Unplug the Unit aay wait e 10 minutes for the Timer Cycle Counter to reset itself and try again a Every 10 minutes you wait restores 5 cycles up to the maximum of 25 Unplugging the unit will prevent the Timer Cycle Counter from resetting D Test Door Opener For Help call 1 800 35 GENIE or visit www geniecompany com Run door up and down a few times using Wall Console and observe door travel Repeat steps above as needed to set Limit Switch positions Little effort is required to turn the Force Adjusting Knobs Ifthe door stops moving while opening or closing adjust the Open Force or Close Force Controls slightly clockwise to slightly increase the force and retry the step The Open Force and Close Force Controls are to be set to the minimum force necessary to ensure the door smoothly opens fully and closes completely The garage door will move slowly the first time it runs until the Opener learns the type o
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