Genie 1200/1500 Garage Door Opener User Manual
Contents
1. CONNECTOR PRINTED CIRCUIT BOARD WHITE i i i j BLACK GREEN CHOKE STRIPED WHITE STRIPED WHITE SAFE T BEAM Purchased Separately INTELLIGENT WALL CONSOLE WALL CONSOLE MOTION DETECTOR OPTICAL SENSOR C ELECTRICAL SHOCK RED BLACK RED GREEN YELLOW SOME MODELS DO NOT COME WITH THIS FEATURE 20 G999 393 Manual ScrewBeltChain EN indd 20 7 1342 10 17 AM Troubleshooting OPERATION ror Need help or have questions DO NOT RETURN to the store Call us 800 354 3643 PROBLEM WHAT TO DO e Check power source Plug a lamp into outlet used for powerhead If lamp works power source is OK f not check fuse or circuit breaker Opener does NOT run e f power is OK from wall console Check connections at powerhead terminals and at wall console Limits must be set with door arm connected to door e Check if wall console Sure Lock is ON Turn Sure Lock OFF and check operation e Check for reversed broken or cut wires Staples can cut insulation and short wires Repair or replace Opener runs but door e Make certain carriage is engaged into chain belt bullet or screw drive shuttle See page 6 Refer to Installation does not move poster or download poster from www geniecompany com e Check to make sure chain belt is not broken or OFF its pulley Opener works from e Check all remotes wall console but NOT e Replace remote battery with good one See page 17 from rem2. 7 Release up arrow button and the round LED will begin flashing SEE Press and release the Program Set button both LEDs flash blue and go off s L The UP open limit is programmed BOTH DOOR LIMITS ARE NOW PROGRAMMED G999 393 Manual ScrewBeltChain EN indd 7 7 1342 10 17 AM WALL CONSOLE Overview THE GENIE COMPANY MODEL AC SR3 AC SR3 Residential Door Operator This opener has a serial eee ip number sticker in which the serial numbers begin with 10 or higher 2850 08 120V 60HZ 5A S N 1000 p O0OCOXCXX N Ao Wall consoles from other manufacturers may not work with openers of these serial number groups Use only the wall console provided with this unit Each wall console has three buttons In your carton you will find one of the following wall consoles Series Il Wall Consoles with White Buttons Indicator Light Large white button will display Red when wall console is properly wired and Sure Lock is OFF When Sure Lock is ON this light is off Open Close Button Use this button to open or close garage door When Sure Lock is ON the Open Close button will CLOSE the door only NOTE Constant button pressure in the CLOSE mode will override STB fault in the powerhead and close door Independent Light Control Button Use this button to turn powerhead lights ON Powerhead lighting will remain ON until this button is pressed again or a door action has been completed NOT
3. Check if limits are properly set See pages 6 7 Door starts up but e Be sure door opener and springs are in good repair properly lubricated and balanced STOPS before it is e Check closing FORCE adjustment See page 8 completely open e A WARNING If you suspect a problem with the garage door hardware or springs contact The Genie Company at 1 800 35GENIE e Check if limits are properly set See pages 6 7 e Check Sure Lock Sure Lock should be OFF for normal operation See page 8 Door will only run e Check door balance condition and door spring closed e Check opening FORCE adjustment See page 8 e A WARNING If you suspect a problem with the garage door hardware or springs contact The Genie Company at 1 800 35GENIE Door opener starts for e Button stuck on wall console or remote no reason e Was a remote lost or stolen Erase all remotes from powerhead memory and program new remotes See page 13 21 G999 393 Manual ScrewBeltChain EN indd 21 7 1342 10 17 AM Troubleshooting OPERATION continued PROBLEM WHAT TO DO e Be sure all door fasteners are tight e Be sure garage door is in good repair properly lubricated and balanced e Be sure opener is in good repair Noisy operation Door opener runs e Check operating condition of door Door may need professional repair adjustment slow e s this opener installed on a one piece door Normal speed for one piece door is lowest speed setting e f car
4. F p gt s l CU i CR 9 15 d ho 4 E REMOTES New Intellicode 2 Openers NOTE The following instructions are for the remote control transmitters Remotes provided with this opener This Remote is preset for use with the Intellicode 2 Access Security System Refer to page 14 for additional information on Intellicode 1 and 2 Remotes and how to switch from Intellicode 2 to Intellicode 1 See page 14 for programming instructions using Intellicode 1 Remotes C mE 16 Remove protective film for battery from remote NOTE You have 30 seconds to execute each step If you see two flashing red LEDs on the Powerhead you have run out of time and must go back to the beginning of the step and start over You can restart as many times as necessary to complete each step NOTE Each button on each Remote must be programmed separately following these steps SS ILE Press and hold the Program Set button the round Ao LED turns blue PROGRAM 2 seconds aaa L Press and release the button you have choosen on the Remote long LED comes on purple LEE Release the Program Set button the long LED begins flashing purple W Js NE NOTE Do NOT hold Remote too close to the Powerhead when programming Remote buttons continued next page 10 G999 393 Manual ScrewBeltChain EN indd 10 7 1342 10 17 AM 5 Required Programming II Press and release the same button on the remote The
5. Remote button is now programmed both LED s flash blue and then turn off i Repeat as necessary for additional Remotes To program the same Remote for other garage door openers repeat the steps above using one of the other two Remote buttons Each Remote can be programmed for three door openers BASIC PROGRAMMING IS COMPLETE AND YOUR GARAGE DOOR IS READY TO USE NOTE For Car2U and HomeLink park the car outside the garage With the ignition key in the Accessory position Follow the Car2U or HomeLink instruction to set the button in the car to Genie mode IMPORTANT Your HomeLink device will ONLY respond to pressing THIS button on your Intellicode remote when it s searching to connect to your remote in Learn Mode as described in the HomeLink instruction manual mmm LEE Press and release the same button on the remote S the door should open or close 11 G999 393 Manual ScrewBeltChain EN indd 11 7 13 12 1017 AM PROGAMMING THE WIRELESS KEYPAD Setting Up a PIN 71 ane HO Cm 008 200 TUNER ET Press in order 3 5 7 Press the Program key Enter your new PIN 3 8 characters Press Program key Your keypad is ready for programming AWN gt y Programming Locate Your Opener s Programming Buttons and LED PROGRAM HOLD 2 seconds 1 Press and hold Program Set key for 2 seconds The round LED turns blue and then goes off The long LED will begin fla
6. and down 2 Remote Programs Default menu These show you how to program your remotes to synch with additional remote control devices wall consoles keypads and the powerhead 3 Door Force Program Factory Set This program is only used for minor adjustments under certain circumstances 4 Door Speed Program Factory Set This program does not require manually initiated changes NOTE The 3 programming buttons are for programming ONLY These buttons should NOT be used to operate the opener once the Required Programming section has been successfully completed ROUND LED Indicator Open Travel Close Travel Button PROGRAM LONG LED Indicator Located on bottom of Powerhead PROGRAM Enters into and selects programming menus SET V Multi function move door during programming 4 and advance through menus 7 13 12 10 17 AM Required Programming TRAVEL LIMITS 3 Release down arrow button and the long LED e Make sure doorway is in view and clear of obstacles and will begin flashing people to avoid injury or damage to property e DO NOT operate this unit from wall console before LIMITS are set Severe damage to the opener can occur e he shuttle MUST be engaged to carriage BEFORE setting limits see nstallation Poster if provided or call Customer Service at 1 800 35GENIE or visit www geniecompany com NOTE If shuttle bullet has NOT been engaged to carriage do so now 5e
7. opening speed to a desired rate vary limits and force and program new remotes Automatic Lighting System Two bulb lighting system supplies light for safer evening exits and entries Turns ON when door is activated and automatically turns OFF 4 minutes later sdb Integrated Motion Detection Not available on all models Some units have motion detection built into the powerhead Lights automatically turn ON when Wl motion is detected for much safer movement through the garage Lights will turn OFF after 4 minutes of no motion de G999 393 Manual ScrewBeltChain EN indd 4 OPENER FEATURES INTELLICODE 2 Access Security System A new generation superior encryption system that enhances the security of the door opener by continuously changing the access code each time the remote is used The door opener re sponds to each new code only once An access code copied from a working system and tried again will not control the door opener Wall Console light control buttons Operates door opener from inside garage The wall console has an indicator light with Open Close Sure Lock and independent Home Link and Car2U9 compatible Refer to the programming instructions on page 11 NOTE Use this manual ONLY after completing assembly and installation of opener Review Assembly Installation Instructions poster Check that all steps have been completed Contact your Genie Professional Dealer for an Ass
8. people and objects until door is completely closed NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR 4 NEVER GO UNDER A STOPPED PARTIALLY OPEN DOOR 5 Test opener monthly The door MUST reverse on contact with a 1 1 2 high object or a 2 x 4 board laid flat at the center of doorway on the floor After adjusting either the force or limit of travel retest door opener Failure to adjust the opener properly may cause severe injury or death 6 When possible use emergency release only when door is closed Use caution when using this release with the door open Weak or broken springs are capable of increasing the rate of door closure and increasing the risk of severe injury or death 7 KEEP DOORS PROPERLY BALANCED See your garage door Owner s Manual An improperly balanced door increases the risk of severe injury or death Have a trained door system technician make repairs to cables spring assemblies and other hardware SAVE THESE INSTRUCTIONS e Garage door hardware springs cables brackets pulleys etc are under extreme pressure and tension e DO NOT attempt to repair or adjust door springs or any hardware and DO NOT OPERATE garage door automatically or manually if door is improperly balance or springs are broken e CONTACT A TRAINED DOOR SYSTEM TECHNICIAN REGULAR MAINTENANCE Basic monthly maintenance tasks include e Contact Reverse e Safe I Beam System Check e Door balance e ubricate door hardware
9. to these settings is covered in Troubleshooting Section of this manual pages 18 19 NOTE Using these functions for the first time automatically sets the Force needed to open and close your garage door FORCE AND SPEED CONTROL ARE NOW SET Contact Reverse Test NOTE The Limit and Force settings MUST BE COMPLETED before performing the Contact Reverse Test Open the garage door using the Open Close button on the Wall Console Lay a 2 x 4 board flat under the center of the door opening VANA AAAI AW Tadd IAM i Les Close the garage door using the Open Close buttoron the Wall Console When the door contacts the board it should stop and reverse diree tion within 2 seconds to the fully OPEN position Red LED lights on the powerhead will begin to flash with the reversal of the door The next cycle will clear the lights Contact Reverse Adjustment If the door stops before contacting the board or if it does not reverse direction to fully open after contact with the board it may be due to improperly set DOWN limits Repeat the Setting the Down Limit steps 1 5 to make certain the door is closing tight to the floor Repeat step 10 to set force limits Then repeat the WALL CONSOLE Contact Reverse Test steps 11 13 Repeat this process as needed until door passes the Contact Reverse Test For further help refer to MAINTENANCE and ADJUSTMENTS Regular Maintenance pages 16 19 C gt gt
10. 16 G999 393 Manual ScrewBeltChain EN indd 16 A Contact Reverse Test See page 9 Use of any other wall control can cause unexpected operation of the door and loss of lighting feature Locate wall console within sight of door and far enough from door to prevent contacting it while operating the console Control must be at least 5 feet above floor to prevent small children from operating it B Safe T Beam STB System Check Check that both the RED and GREEN LEDs are ON steady This indicates the system is working properly If both LEDs are not ON steady check the appropriate items below e STB red LED flashes Check for obstruction Check alignment Verify wire routing from STBs to STB connection in powerhead Check for signal interference from another Safe T Beam unit for multiple door installations e No STB red or green LED displayed Check wiring and wire connections If the system appears to be working properly perform the check as follows 1 Start the door closing 2 Pass an object through the beam The door should stop and reverse to the fully open position C Door Balance Spring Tension Perform the check as follows e With the door closed pull manual emergency release handle DOWN and let go to release door carriage assembly from drive system e Raise and lower the door manually it should move freely and smoothly e Raise door manually about 3 to 4 feet and let go One Piece
11. D indicator colors O orr OQ Blue Purple Q Red Speed Settings DC motors only Speed settings are pre programmed at the factory for the maximum peed Leve LONG LED ROUND LED speed Speed settings should not need adjustment with this unit Hg REDS J JO However travel speed for the opener can be adjusted to a slower PURPLE ile PURPLE speed in both the Open and Close directions to minimize wear on BLUE Bio BLUE heavier sectional doors NOTE One piece doors are automatically set to the slowest speed NOTE PowerLift 900 GPower 900 openers DO NOT have speed during Limits programming and cannot be adjusted adjustments There are 3 speed settings available for sectional doors Please note LOCATING SAFE T BEAM PAIRS P that speed may be affected by door weight and balance along with Source Red LED and Sensor Green LED EF condition of door components and tracks Speed Adjustment LED Indication Result nL res LED LED 1 Press and hold for PROGRAM about 10 seconds or until both LEDs turn BLUE Then release lt il lt uH Garage Green Red Red Green Green Nr e e e 2 Press twice LED LED LED LED LED LED BUE ll Three Door 3l bress and PROGRAM Garage release i S BLUE 3 Times Then the Current Speed setting single Garage Door for OPENING travel will display e Determine which side of the garage receives direct sunlight SEE CHART IN NEXT COLUMN e Position the Source Red LED on th
12. Door Sectional Door Door should remain stationary or move very slowly If door moves quickly CONTACT A TRAINED DOOR SYSTEM TECHNICIAN to have your door springs serviced e Close the door continued next page 7 13 12 10 17 AM Maintenance and Adjustments REGULAR MAINTENANCE continued Reset Open Close Travel Limit Performing all eleven 11 Limits Force setting steps see pages 6 8 e Screw drive models Verify shuttle release lever is in ENGAGED erases previous Limits Force settings UP position pull release handle toward opener and let go e Chain belt drive models Verify bullet is engaged to carriage NOTE The opener will not close the door automatically unless the Pull release cord down and back towards opener and let go Safe T Beam System is installed and Limits are programmed ScewDrve Bel ChainDrve Belt Chain Drive Disengaging and Engaging Carriage Bullet mT Screw Drive BetvChain Drive Disengaged Engaged To engage bullet to carriage pull the release handle down and toward the opener Operate door using a remote or wall console l To engage shuttle to carriage To disengage bullet from carriage Door will re attach itself to carriage assembly pull down and toward the opener pull relaese handle down and i toward the door To disengage shuttle from carriage pull down on relaese hanfle CORRECTIVE MAINTENANCE Changing Light Bulbs Remote Ba
13. E If opener has a Motion Detector sensor it will keep powerhead lights ON as long as motion is detected Sure Lock Button When Sure Lock is ON the powerhead cannot be activated by the wall console or a remote e Press and release or until red light goes off to activate Sure Lock e Press and release to turn Sure Lock OFF Open Close Button Opens and closes door from inside garage Indicator Light Red indicator backlight is ON When Sure Lock is ON the indicator light is OFF To powerhead Sure Lock Button LOCK disables controls after door is completely closed UNLOCK allows controls to work normally Independent Light Control Button Controls door opener lights from inside garage G999 393 Manual ScrewBeltChain EN indd 8 Series Ill Wall Consoles with Black Buttons Indicator Light Indicator light will display Red when wall console is properly wired and Sure Lock is OFF When Sure Lock is ON indicator light flashes Open Close Button Use this button to open or close garage door When Sure Lock is ON the Open Close button will CLOSE the door only NOTE Constant button pressure in the CLOSE mode will override STB fault in the powerhead and close door Independent Light Control Button Use this button to turn powerhead lights ON Powerhead lighting will remain ON until this button is pressed again or a door action has been completed NOTE If opener has a Mot
14. EE EAR A SEA MOONE 1e FH ZARB S 63 36 ESNLD SEA EG P 8 27 PR 38 75 EMR SULT sie A FIEL 2E SUN SS ACRI PUBL 225 EG e PEREIRA Hie B S DX PH TA CE SCR ZZ 3E UR o MRA R TE EAR A SEA MOB OME fA ZARB S 53 SEED SEA ER P 8 27 PR 38 75 SALAD o SULT sie A SORE 2E SUN SE ACRI PUBL 225 8 REG e PEREIRA Hie BA DX PIU T CE SCR Zi UR o MRA R TEE EAR A SEA MOONE fe FH LZ BITS RETE ELSE S 63 3E ESLDL SACER TE 27 PR 38 75 SALAD o Need help or have questions Call us 800 354 3643 DO NOT RETURN to the store G999 393 Manual ScrewBeltChain EN indd 2 Table of Contents gt Safety Information Safety Notifications 3 Important Safety Instructions 3 Infrared Protection Function 3 D Features SOL OU 4 CC NUN 4 Required Programming WE OGG HOM et RR 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door DOWN Limits 6 Opening Garage Door UP Limits 7 Wall Console Overview 8 Series lIl Wall Consoles with Black Buttons 8 series Il Wall Consoles with White Buttons 8 Force and Speed Control 9 Contact Reverse Test 9 Remotes New Intellicode 2 Openers 10 Agni 12 Clearing Memory for Remotes 13 Intellicode 1
15. GENIE GARAGE DOOR OPENER MODELS PowerMax 1200 1500 SC 1200 1500 TriloG 1200 1500 PowerLift 900 GPower 900 SilentMax 1000 1200 CB 1000 1200 IntelliG 1000 1200 SCREW BELT CHAIN DRIVES OPERATION amp MAINTENANCE MANUAL Includes INTELLICODE 2 Remote Control Safe T Beam System must be installed to close door For use only with residential sectional or one piece overhead garage doors Homelink and Car2U compatible I L To reduce the risk of injury to persons or damage to property Use this opener only with a one piece or sectional door Genie Genie logo Intellicode Safe T Beam IntelliG PowerMax PowerLift ChainMax and SilentMax are registered trademarks TriloG and GPower are trademarks of GMI Holdings Inc dba The Genie Company Homelink is a registered trademark of Johnson Controls Technology Company Car2U is a registered trademark of Lear Corporation OThe Genie Company 2012 PN 38209501773 9 2012 38209501773 TRANSMITTER COMPLIANCE STATEMENT Transmitters comply with all United States and Canadian legal requirements as of the date of manufacture No warranty is made that they comply with all legal requirements of any other jurisdiction If transmitters are to be used in another country the importer must determine compliance with any local laws and regulations which may differ from United States and Canadian requirements prior to use Los transmisores cumplen con todas las reglamentaciones le
16. IntelliG 1000 1200 LIMITED WARRANTY GMI Holdings Inc d b a The Genie Company Seller warrants to the original purchaser of the below identified SilentMax 1000 1200 CB 1000 1200 IntelliG 1000 1200 PowerMax 1200 1500 SC 1200 1500 TriloG 1200 1500 PowerLift 900 or GPower 900 garage door openers Product subject to all of the terms and conditions hereof that the Product and all components thereof will be free from defects in materials and workmanship for the following period s of time measured from the date of purchase SilentMax 1000 1200 CB 1000 1200 IntelliG 1000 1200 MOTOR GEARBOX Seller warrants the motor gearbox for the LIFETIME of the product BELT Seller warrants the belt for a period of FIFTEEN 15 YEARS CHAIN Seller warrants the chain for a period of FIVE 5 YEARS PowerMax 1200 1500 SC 1200 1500 TriloG 1200 1500 MOTOR Seller warrants the motor for the LIFETIME of the Product DRIVE SCREW Seller warrants the drive screw for the LIFETIME of the Product PowerLift 900 GPower 900 MOTOR Seller warrants the motor for a period of FIFTEEN 15 YEARS DRIVE SCREW Seller warrants the drive screw for a period of FIVE 5 YEARS CORE UNIT PARTS Seller warrants all other parts and components of the Core Unit for a period of FIVE 5 YEARS ACCESSORIES Seller warrants all accessories included with product for a period of ONE 1 YEAR Lifetime shall mean for as long as the o
17. Operates up to 3 openers e Large easy to find buttons for activation RETRO REPLACEMENT Convenience Security All in One Keyless Entry Pad e Wireless can open door without remote e Lighted keypad with flip up cover UPGRADE e Controls up to three openers Ju White Gray Tan Almond Color Match These Covers to Your Home 4 Color Options by Special Order WITH STYLE Perfect Stop Parking System Universal Wall Push Button e Garage parking guide for extra safety e Easy to mount inside garage e Ball and string system attaches to door e Used in addition to other t enables safe parking in garage remotes or wall buttons A Check out NEW ACCESSORIES and PRODUCTS visit www GenieCompany com or call 1 800 35 GENIE Also available at Home Improvement outlets and other retail commercial locations nationwide G999 393 Manual ScrewBeltChain EN indd 24 7 1342 1017 AM
18. RRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE APPLICABLE WARRANTY PERIOD REFLECTED ABOVE NO WARRANTIES E WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you IN NO EVENT SHALL GMI HOLDINGS INC OR ITS PARENT OR AFFILIATES BE RESPONSIBLE FOR OR LIABLE TO ANYONE FOR SPECIAL INDIRECT COLLATERAL PUNITIVE INCIDENTAL OR CONSEQUENTIAL DAMAGES even if Seller has been advised of the possibility of such damages Such excluded damages B include but are not limited to loss of use cost of any substitute product or other similar indirect financial loss Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Claims under this warranty must be made promptly after discovery and within the applicable warranty period To obtain warranty service you must contact Genie customer service and provide proof of the date and location of purchase and identification as the original purchaser Call Genie amp Customer Service toll free at 1 800 354 3643 to speak with a trained representative Purchaser must allow Seller a reasonable opportunity to inspect Product claimed to be defective prior to removal or alteration of its condition Upon determination by Seller that the Product or any p
19. Remotes 14 One Piece Doors Attaching Door Bracket to Door 15 Attaching Door Arm to Door Bracket 15 Maintenance and Adjustments Maintenance Safety 16 Regular Maintenance 16 Corrective Maintenance 17 Adjustment Guides 18 Wiring Diagram eennn 20 Troubleshooting 21 MOTO ois cerner rbePEREIEPIS FIHd EIE ESRPEPFREDFR DEPHERDE 23 SAVE THESE INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS 7 13 12 10 17 AM Safety Information OVERVIEW OF POTENTIAL HAZARDS IMPORTANT SAFETY INSTRUCTIONS READ THIS SAFETY INFORMATION Potential Hazard Prevention CONVENTIONS USED IN THESE INSTRUCTIONS Garage doors are large heavy objects that move with the help of A WARNING Keep people clear of opening springs under high tension and electric motors Since moving objects Could result while door is moving springs under tension and electric motors can cause injuries your in Death safety and the safety of others depend on you reading the information or Serious DO NOT allow children to play in this manual If you have questions or do not understand the Injury with the door opener information presented call your nearest trained door system t
20. art thereof is defective during the applicable warranty period which may require purchaser to return the Product to Seller at purchaser s expense Seller will supply the purchaser with replacement parts or at its option a replacement Product shipping and handling of any replacement part s or replacement Product also at purchaser s expense Seller may use new or reconditioned parts or a new or reconditioned Product of the same or similar design There are no established informal dispute resolution procedures of the type described in the Magnuson Moss Warranty Act PURCHASER INSTALLATION ADDRESS DATE PURCHASED SERIAL NUMBER OPENER MODEL REMOTE CONTROL MODEL DEALER NAME DEALER ADDRESS 23 G999 393 Manual ScrewBeltChain EN indd 23 7 1342 10 17 AM Garage Door Opener Accessories Looking for Leading Edge Technology or the Perfect Update Replacement Genie Has the Answer Did your garage door close Genie Net technology tells you EE Closed Confirm Wireless Remote Y Works with Revolution Series 1500 1200 and 1000 Models e Sleek and compact design LEADING EDGE TECHNOLOGY e Beeps and flashes green when garage door closes Gives warning tone and flashes red when garage door does not close properly e Network Adapter required Easy operation at your finger tips GenieMaster 3 Button Remote e Compatible with all Genie garage door openers manufactured from 1993 to the present
21. aving trouble with the keypad refer to the full instructions packed with the keypad 7 13 12 10 17 AM D gt Optional Programming CLEARING MEMORY FOR REMOTES To verify that the memory is cleared press a remote button that was previously Press the Program Set button on the Powerhead E eum IE Loy programmed to the Powerhead and hold 2 seconds round LED comes al mi C T 2 seconds ILI If the memory has been cleared the Remote will not activate the door opener NOTE The garage door opener will operate normally using the Wall Press up arrow button and down arrow Console button simultaneously on the Powerhead and l hold until both LEDs flash blue and then go OFF NOTE When the remote is pressed the round LED will flash blue but will not activate the door opener NOTE Clearing Remotes from the Powerhead memory will clear ALL programmed Remotes and wireless Keypads Your opener will no longer recognize any signal received from a missing Remote All remaining or recovered Remotes and wireless Keypads MUST BE reprogrammed as shown on pages 9 and 12 continued next page 13 G999 393 Manual ScrewBeltChain EN indd 13 7 13 12 1017 AM Optional Programming INTELLICODE 1 REMOTES Remotes provided with this unit can operate other Intellicode 1 models of Genie garage door openers The default Intellicode 2 setting must be changed to Intellicode 1 Follow these same steps to c
22. e direct sunlight side Press either until NOTE Depending on the criteria you reach the VN mentioned above you may not Multiple Garage Doors desired setting have the option to increase speed e NEVER position Safe T Beam modules where signals will cross PROGRAM LOCKS IN OPENING SETTING e Place the Source Red LED Safe T Beams on adjacent doors facing Press and in opposite directions release O Flashes BLUE OFF 3 Times NOTE Direct sunlight creates interference with Safe T Beam Sensor Then the Current Speed setting Green LED Sensor modules CAN be positioned further away from for CLOSING travel will display door opening if necessary to avoid sunlight but no further off the wall to SEE CHART IN NEXT COLUMN maintain alignment with paired Source module 6 Press either until v N NOTE Depending on the criteria you reach the mentioned above you may not desired setting have the option to increase speed Press and PROGRAM LOCKS IN CLOSING SETTING release FLASH BLUE Both LEDs FLASH st BLUE to confirm setting SPEED SETTINGS DONE One Door Garage FLASH BLUE 19 G999 393 Manual ScrewBeltChain EN indd 19 7 1342 10 17 AM Wiring Diagram Opener circuit wiring diagram This wiring diagram is for reference only OPENING COVER MAY CAUSE ELECTRIC SHOCK Disconnect power from opener prior to removing cover POWER CORD CHAIN MOTOR SCREW DRIVE MOTOR BLACK Dr RED i nS D 999
23. e page 17 LEE Press and hold the down arrow button until garage door is fully closed on floor then release NOTE Before setting limits confirm wall console red indicator light or backlight is ON If not illuminated check for correct wiring or the Sure Lock switch may be activated Closing Garage Door Down Limits Lift the door open by hand until the shuttle bullet engages the carriage on the rail Press and hold the down arrow button for 2 seconds until the long LED comes on blue round LED remains off NOTE You have 30 seconds to execute each step If you see two solid red or flashing LEDs on the Powerhead you have run out of time and must go back to the beginning of the step and start over You can restart as many times as necessary to complete each step 2 seconds aay continued next page G999 393 Manual ScrewBeltChain EN indd 6 7 1342 10 17 AM ex HE Press and release the Program Set button both Aare Press and hold the up arrow button until door I LEDs flash blue and go off is fully open then release Watch carriage as it approaches the power head to avoid contact with powerhead The DOWN closed limit is programmed Opening Garage Door Up Limits NOTE Beginning with garage door closed is recommended but not necessary Press and hold the up arrow button for 2 seconds until the long LED light comes on blue round LED remains off 2 seconds es QS
24. echnician or visit our website at www geniecompany com peer OPE coors jams or one that has a brok ing The following safety alert symbol and signal words are used roen spring throughout this manual to call attention to and identify different levels A WARNING Turn OFF power before of hazard and special instructions Could result removing opener cover in Death or Serious When replacing cover make Injury sure wires are NOT pinched or b near moving parts Opener must be fully A This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and the word DANGER WARNING or CAUTION grounded e DANGER indicates an imminently hazardous situation which if A WARNING DO NOT try to remove install NOT avoided will result in death Or serious injury Could result repair or adjust springs or in Death anything to which door spring e WARNING indicates a potentially hazardous situation which if or Serious parts are fastened such as NOT avoided could result in death or serious injury Injury wood blocks steel brackets cables or other like items e CAUTION indicates a potentially hazardous situation which if Installations repairs and adjustments must be done by a trained door system technician using proper tools and instructions NOT avoided may result in injury or property damage e The word NOTE i
25. embly nstallation Instructions poster if needed or call 1 800 35GENIE You can also go to Www geniecompany com to download a printable file INFRARED PROTECTION FUNCTION 1 The Safe T Beam has no effect on the door during an opening cycle 2 If the Safe T Beam detects an obstruction when trying to close the door it will not allow the door to close 3 When the garage door is closing if Safe T Beam is interrupted by a person or obstacle the garage door will stop its downward travel and reverse automatically to its fully opened position 4 If the Safe T Beam System fails loses power or is installed improperly press and hold the wall console open close button until the door reaches its fully closed position If you release the open close button on the wall console during the closing movement the door will reverse automatically to its fully opened position 7 13 12 10 17 AM Required Programming NOTE Before you begin programming check to make sure there are no objects in the garage door opening INTRODUCTION Now that your Genie garage door opener is installed you will want to program the opener so that the door opens and closes properly and all remote devices operate correctly The following steps guide you through setting your opener so it functions properly for you The following information will take you through programming your opener s functional settings for use There are only 2 r
26. equired programming processes you will need to follow to set up your garage door opener for operation 1 TRAVEL LIMITS 2 REMOTE PROGRAMMING Term Definitions Travel Limits programming allows you to set how far your door travels up or down in opening and closing your garage door Remote Programming synchronizes your remote control devices remotes wall console and keypad with the powerhead Force Control refers to how much power is needed to move open close your particular door and does NOT require programming Speed Control refers to how fast or slow your opener opens and closes your particular door and is preset at the factory This function does NOT require programming OVERVIEW OF POWERHEAD CONTROLS This section describes the programming functions on the powerhead of the opener Use the following information to familiarize yourself with the buttons LED indicators and products used to program functions Powerhead There are 3 programming buttons and 2 LED lights on the powerhead Each of the buttons is used to enter and complete the setup programming The LED lights indicate status or a function change by illuminating ON OFF or ON FLASHING in one of three different colors blue red or purple G999 393 Manual ScrewBeltChain EN indd 5 There are 4 programs The 2 Factory Set programs are unlikely to need changes 1 Door Travel Limits Program This program is used to set how far your door travels up
27. gales de los Estados Unidos y del Canad en la fecha de fabricaci n Ninguna garant a se da que cumplan con todas las reglamentaciones legales de ninguna otra jurisdicci n Si los transmisores se van a utilizar en otro pa s el importador debe determinar si cumplen con las reglamentaciones y leyes locales que puedan ser diferentes a las reglamentaciones de los Estados Unidos y del Canad antes de usar los mismos Les metteurs sont conformes la r glementation am ricaine et canadienne compter de leur date de fabrication Aucune garantie n est stipul e indiquant qu ils sont conformes toutes les prescriptions juridiques d autres autorit s Si les metteurs sont utilis s dans d autres pays il incombe l importateur d en d terminer leur conformit aux lois et r gles locales pouvant diff rer de celles des tats Unis et du Canada avant toute utilisation desdits metteurs Sendegerate entsprechen allen gesetzlichen Bestimmungen in den USA und Kanada zum Zeitpunkt der Herstellung Wir bernehmen keine Gew hrleistung f r die Einhaltung aller gesetzlichen Bestimmungen in anderen Landern Sollen Sendegerate in anderen Landern eingesetzt werden so muss der Importeur vor dem Gebrauch sicherstellen dass die Sendegerate auch solchen lokalen Bestimmungen entsprechen welche von den Bestimmungen der USA und Kanadas abweichen SLE T sie EL RR ORE 2E SUN SE ACRI PUBL 225 8 REG o PEREI RENAE Hie aA DX PI T CE SECR Zio UR o MRA R
28. hange Intellicode 1 back to Intellicode 2 Press the Remote button again If the door moves the Remote button is programmed to your opener If you have questions see your Genie instructions for this Intellicode 1 NOTE The button directly above the logo on the transmitter is preset model of opener to Intellicode 1 NOTE Choose the Genie Remote using Intellicode 1 button for this The LED color displayed on the Remote indicates the Intellicode mode activity All new Remotes have the button directly above the logo preset to Intellicode 1 Red Intellicode 1 Green Intellicode 2 Select a Remote button NOT already programmed to This button is set to Intellicode 1 the Powerhead Press and hold the button for 10 seconds both the RED and GREEN LEDs on the Remote turn ON 2 Press and release the Remote button 3 times d Repeat Step 2 to turn the RED LED on the Remote back to GREEN for operation with Intellicode 2 openers Once the LED on the Remote turns RED when the button is pressed that button is programmed to the Intellicode 1 3 Find the Learn Code Button and Learn Code Indicator LED on your older Genie door opener If your door opener has a black antenna wire and the serial number does not start with 10 or higher the Learn Code Button and Indicator LED are located near the antenna The light lens may need to be opened If you use an external receiver it may need to be opened to acce
29. ion Detector sensor it will keep powerhead lights ON as long as motion is detected Sure Lock Button When Sure Lock is ON the powerhead cannot be activated by the wall console or a remote e Press and hold for 5 seconds or until Indicator Light flashes to activate Sure Lock e Press and release to turn Sure Lock OFF Open Close Button Opens and closes door from inside garage Indicator Light Red indicator light is always ON When Sure Lock is ON the indicator light flashes Sure Lock Button LOCK disables controls after door is completely closed UNLOCK allows controls to work normally To powerhead Independent Light Control Button Controls door opener lights from inside garage FROM STBs FROM STES FROM WALL CONSOLE iis Os s STB BWC WC FROM WALL CONSOLE 7 13 12 10 17 AM Required Programming Force and Speed Control These controls are factory programmed and automatically set themselves when you use the Wall Console to open and close the garage door for the first time The door MUST complete a full cycle from open to close and close to open before it is fully set NOTE Force or Speed controls DO NOT require programming Force and Speed Limits are factory set and rarely require adjustments Making adjustments
30. nditions possibly requiring adjustment are 1 Doors with very stiff weather seals 2 Doors that start down STOP and reverse before closing 3 Doors that start up but STOP before they completely open Force Adjustment Acin LED Indication Result Press and hold V O O both up and RED BLUE down buttons OFF OFF Flashes 3 Times 2 seconds or until round The Current UP FORCE SETTING Press either LED turns RED will display SEE CHART IN NEXT COLUMN until you reach V N desired setting mw LOCKS IN SETTING Then the New DOWN FORCE BLUE SETTING will display 4579 I e BLUE BLUE USE CHART IN NEXT COLUMN Press and release QO OFF Press either until you reach the desired setting USE CHART IN NEXT COLUMN VO PROGRAM LOCKS IN SETTING Press and release Both LEDs turn BLUE then OFF FORCE Settings are reset FORCE SETTINGS DONE 18 G999 393 Manual ScrewBeltChain EN indd 18 LED indicator colors CO OFF Q Blue Purple Q Red Powerhead LEDs Force Level LONG LED ROUND LED Ffwewe i of swe Fore tevez mut BIO on Foeter mut O suc Forera om PURPLE Force Levers Puree TO or Force Levere PURPLE M PURPLE Foeter or o mm Force tevez mm OO or Foretar mm TO m continued next page 7 13 12 10 17 AM gt Maintenance and Adjustments ADJUSTMENT GUIDES continued LE
31. object on the floor at the center of the doorway This is about the size of a 2 x 4 board laid flat Features Begin here ONLY AFTER completing assembly and installation of the opener Review the Assembly and Installation poster to ensure all steps have been performed Contact your Genie Professional Dealer for an installation poster if needed or call 1 800 35GENIE You may also visit www geniecompany com to download a PDF file SAFETY FEATURES Safe T Beam STB Non Contact mmm Reversing System Puts an invisible beam across the door opening The door stops and reverses to the full open position if anything passes through the beam LED indicator lights on the powerhead and on the STBs provide a self diagnostic code if an operational problem exists Safe T Reverse Contact Reversing System Automatically stops and reverses a closing door within two seconds of contact with an object Automatic ForceGuard Control Automatically sets the force required to fully open and close the door for maximum safety Watch Dog Monitoring System Monitors the Safe T Beam system to ensure proper functionality and will automatically stop and reverse a closing door if a problem is detected Manual Emergency Release Manually releases door from door opener Used during a power failure or other emergency to allow manual opening and closing of door SmartSet Electronic Programming Easily adjust the programming to reduce
32. ote e Program remote to powerhead See pages 10 11 e Relocate remote inside car and or point remote at garage door Remote has less than e Replace battery See page 17 25 feet operating range Reposition door opener antenna or no operation e Remote LED does not come ON with button push replace battery See page 17 e Eliminate possible competing signals satellite radio FiOS9 TV e f a NEW installation check Door Arm position Refer to Installation poster or download poster from Door starts down then www geniecompany com STOPS and goes back e Check if limits are properly set See pages 6 7 up e Check if Safe T Beam Red LED is flashing e Check Safe T Beam system for beam obstruction or misalignment of lenses OR e Check garage door for binding e f an operational problem exists and opener will not close the opener can be forced to close as follows Press Safe T Beam System and hold the wall console button until door is completely closed malfunction e Check for interference from adjacent Safe T Beam units e Contact The Genie Company at 1 800 35GENIE Door starts down then Check Safe T Beam wire connections at powerhead and at STBs See page 8 STB instruction poster or website STOPS before it is e Check if limits are properly set See pages 6 7 e Check CONTACT REVERSE See pages 8 9 e Check garage door for binding e Check closing FORCE adjustment See page 8 closed OR Door will only open e
33. riage travel is less than 6 feet opener configures programming for a one piece door e Contact The Genie Company at 1 800 35GENIE concerning door speed POWERHEAD LEDS Round LED Long LED Possible Problem Normal operation OFF OFF Check power supply No response from unit Contact a trained door system technician ON RED ON RED Limits NOT set proper Re program limits see page s 6 7 ON RED ON RED Unplug unit wait 5 seconds plug in Eppa Lii Component failure Contact a trained door system technician ON BLUE OFF FLASHING ON PURPLE FLASHING i ON RED FLASHING ON RED FLASHING 22 G999 393 Manual ScrewBeltChain EN indd 22 Remote NOT programmed Program remote see pages 10 1 1 Program remote using Intellicode 2 remote see page 10 Then program Intellicode 1 remote using instructions on page 14 Safe T Beam physical obstruction Remove obstruction recheck unit Check alignment of Safe T Beam pair and oe SALES Ics IDS AGE EEren nearest other Safe T Beam pair see page 79 Door contact in UP or DOWN travel Remove obstruction Check door spring track rollers hinges and fixtures Intellicode 1 remote NOT programmed Door component failure detected ON RED DO NOT unplug unit STEADY eite GS Wait until LED clears before operating 7 13 12 10 17 AM PowerMax 1200 1500 SC 1200 1500 TriloG 1200 1500 PowerLift 900 GPower 900 SilentMax 1000 1200 CB 1000 1200
34. riginal purchaser owns the home in which the product is originally installed The Core Unit consists of the powerhead wired wall control Safe T Beam system J Arm and rail Seller s obligation under this warranty is specifically limited to repairing or replacing at its option the Product or any part thereof which is determined by Seller to be defective during the applicable warranty period Any labor charges are excluded and will be the responsibility of the purchaser This warranty gives you specific legal rights and you may also have other rights which vary from state to state This warranty is made to the original purchaser of the Product only and is not transferable or assignable This warranty applies only to Product installed in a residential or other non commercial application It does not cover any Product installed in commercial or industrial building applications This warranty does not apply to any unauthorized or improper installation alteration or repair of the Product or to any Product or component which has been damaged or deteriorated due to misuse abuse neglect accident failure to provide necessary maintenance normal wear and tear or acts of God or any other cause beyond the reasonable control of Seller and does not cover batteries missing or damaged parts from clearance or open box sales or repairs or maintenance to door components ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WA
35. s used to indicate important steps to be followed or important considerations IMPORTANT INSTALLATION INSTRUCTIONS A WARNING TO REDUCE THE RISK OF SEVERE INJURY OR DEATH READ AND FOLLOW ALL SAFETY INSTALLATION AND OPERATION INSTRUCTIONS If you have any questions or do not understand an instruc tion call The Genie Company or your local Genie Factory Authorized Dealer DO NOT install operator on an improperly balanced door An improperly balanced door could cause severe injury Repairs and adjustments to cables spring assembly and other hardware must be made by a trained service person using proper tools and instructions Remove all ropes and disable all locks connected to the door before installing operator Where possible install the door opener 7 feet or more above the floor For products having an emergency release mount the emergency release within reach but at least 6 feet above the floor and avoiding contact with vehicles to avoid accidental release DO NOT connect the operator to the source of power until instructed to do so Locate the wall console button A Within sight of door B At a minimum height of 5 feet so small children cannot reach it C Away from all moving parts of the door Install the entrapment WARNING label next to the wall button or console in a prominent location Install the emergency release tag on or next to the emergency release handle The operator must reverse when the door contacts a 1 1 2 inch high
36. shing purple Opener 2 Enter your PIN 3 Press Up Down key Opener LEDs will stay on steady Note For multiple doors see the full instructions packed with the keypad 12 G999 393 Manual ScrewBeltChain EN indd 12 Optional Programming 4 Press Up Down key again Opener LEDs will turn off 5 Press Up Down key again Door opener will run NOTE Pressing any key will stop or start the opener while the door is in motion The door will automatically stop fully open or closed When the door has stopped moving pressing on any single button will activate door until backlight goes off 30 seconds NOTE Rapid blinking of the red LED on the Powerhead indicates an error When the blinking stops you must start programming steps over Resetting PIN I Nasao J If you have forgotten your PIN or you fear it may have fallen into unauthorized hands you must erase the old programming To erase follow these simple steps ce PROGRAM 1 Pressand hold Program key and then the Up Down key for 5 seconds or until the LED starts to slowly blink When blinking stops you have successfully erased the old programming 2 Gobackandfollow the steps in Setting Up a Pin nd Programming al W Changing Your PIN ta rt e EE BPE 3 _ PROGRAM 1 Enter your current PIN then press Program key 2 Enter your new PIN press Program key Note If you are still h
37. ss the Learn Code Button and Indicator LED LEE Press the Learn Code Button the LED on the Opener flashes RED S Press the Remote button 2 times the LED on the Opener turns OFF 14 One Piece Doors ATTACHING DOOR BRACKET TO DOOR ATTACHING DOOR ARM TO DOOR BRACKET Using bracket mark holes on door or frame and drill 5 32 hole completely through door frame IER screw drive models One Piece Doors will only accept a straight door arm 3 8 16 x 7 8 2a 5 Bolt e 3 8 Lock nut NOTE Center bracket on door as high as possible preferably top edge Straight door arm not included Secure bracket with 5 16 x 2 or 5 16 x 4 1 2 carriage bolts and nuts or drill 1 8 pilot holes and secure with 1 1 2 to 2 lag bolts Bolts nuts and screws not furnished lt LAT N h 4 Jy 2 Secure door arm to the door bracket and with clevis pin and cotter pin Cotter pin p oa door arm A Clevis pin G999 393 Manual ScrewBeltChain EN indd 15 15 7 13 12 1017 AM Maintenance and Adjustments If you have any questions please do not hesitate to contact customer service at 1 800 35 GENIE or visit www geniecompany com IMPORTANT SAFETY INSTRUCTIONS TO REDUCE THE RISK OF SEVERE INJURY OR DEATH READ AND FOLLOW ALL INSTRUCTIONS 1 NEVER let children operate or play with the door controls 2 Keep remote away from children 3 ALWAYS keep the moving door in sight and away from
38. ttery Replacement e Replace remote battery with a CR 2032 coin cell battery 1 Open remote case using a washer or coin that fits into the slot at top of remote 2 Replace battery 3 Align components and snap case closed e Use extreme caution when working from a ladder or step stool e When replacing light cover make sure wires are not pinched or near moving parts O gt 1 Disconnect power to door opener e Open powerhead light cover e Remove light bulb s e Replace light bulb s DO NOT use light bulbs with greater than 100 Watt rating edd PowerLift 900 GPower 900 require light bulbs of no more than 60 watts Compact CFL s may also be used SS Close powerhead light cover S 2 Reconnect power to door opener e Test light operation L ce continued next page 17 G999 393 Manual ScrewBeltChain EN indd 17 7 1342 10 17 AM Maintenance and Adjustments ADJUSTMENT GUIDES Door closing force is FACTORY set and requires no adjustment for normal operation e NEVER adjust the force settings to compensate for damage including an unbalanced door binding door track or broken spring e Perform monthly a CONTACT REVERSE TEST See page 8 Force Settings Force settings are pre programmed at the factory and learned during the Open Close Limit settings steps see pages 6 7 For normal use these settings should not need adjustment with this unit However co
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