GE 2-9920/21 Cordless Telephone User Manual
Contents
1. You experience static noise or fading in and out Change channels s handset out of range Move closer to the base Does the base need to be relocated Charge handset battery Make sure base is not plugged into an outlet with another household appliance kyo Problem Solution Cannot hear the Page alert tone Set the RING PWR switch on the handset to ON the far left position Range is shorter than normal Press the CHAN button during the conversation to select a new channel Position the base antenna upward Battery will not hold a charge oris fully charged and the BAT LOW lights Be sure you are sufficiently charging the battery When the battery has been charged for 12 hours you can expect approximately 4 hours of talk time Check to be sure battery contacts on both the handset and the base are making contact and are clean free of dirt or lint When the handset is placed in the base check that the base CHARGE light is on BAT LOW light stays on Place handset in base for 10 seconds to reset the phone If that doesn t work charge battery for 12 hours Memory Dialing doesn t work Did you program the memory location keys correctly Did you follow proper dialing sequence Make sure T P switch is correctly set Unit locks up No link between base and handset 16 If the unit doesn t work turn the power switch on the handset off Hold down digit 2 and 8 s2. 1 Press PGM 2 Press 1 3 Press PGM To choose the second ring sound 1 Press PGM 2 Press 2 3 Press PGM To check your current ring sound selection press PGM press 3 and press PGM again MUuTE BUTTON Use the MUTE button to interrupt a phone conversation to talk privately with someone else in the room 1 Press MUTE to activate mute feature the BAT LOW light blinks 2 Press MUTE again to turn it off TEMPORARY TONE This feature enables pulse rotary service phone users to access touch tone services offered by banks credit card companies etc by pressing the TONE button to temporarily make the phone touch tone compatible To get information about your bank account for example you would 1 Press the TALK button 2 Call the bank s information line 3 Press the TONE button after your call is answered 4 Follow the voice instructions to complete your transaction 5 Hang up when finished The phone returns to pulse rotary service O IN USE PAGING THE HANDSET Press the PAGE button on the base to locate a misplaced handset When you press the PAGE button the handset beeps Press the TALK button when you PAGE locate the handset Remember that the button ringer must be ON in order for the is handset to ring CHARGE PAGE CHAN button ADVANCED FEATURES CHANNEL BurroN CHAN If you ever experience any interference or don t have clear voice quality press the C
3. FIND button 10 Paging the Handset 9 PHONE ON OFF 7 Poor Reception 17 Product Care 17 PWR RING power and ringer Switch 8 R Receiving a Call 7 REDIAL 7 Ringer switch 10 Ringer switch PWR RING 8 S Service 18 Storing a Number in Memory 10 Storing a Redial Number 11 Storing aTone Number with Pulse Dialing in Memory 11 T Temporary Tone 9 TONE button 9 Troubleshooting Guide 15 Ajeyejduuoo ueeq seu uuo 5191 Jey eins esea d 312 exis Aug sseJppyv 01 UIN si 5141 6108 E G Syuog 6108 Od juauniedag 13p10 31001 29 3 1 10 Ou 801 01129 3 0 ajqeAed AoueJano 9 Ul 4oeuo JO euoui pue woz peso ou3 mmeouginsu pue Buiddius 00 G Jepour e dius am ojqeordde asaym Ay qepene 0 59110559992 use 10 102 ON Aauauna aq 10 19p10 Aauoyy p1e21ejseyy 10 YSIA asf rmx uas Gulag s ay uorM 0 Ajje2o pue Aunoo eyeys jenpiaipui aea 10 Xb sajes ayeuidodde ay 334 03 0 Aq pasinbad aM Quum esipueuoJely EVOL 82nou afiueuo o J9alqns 8 e1nje
4. RE PA 7 CONNECTING THE BELT CLIP ac 19 RECEIVING A CALL 7 CHANGING THE BATTERY 14 FLASH BUTTON ax Battery SAFETY PRECAUTIONS 14 VOL VOLUME SWITCH 8 TROUBLESHOOTING GUIDE 15 RING PWR RINGER AND POWER GENERAL 17 S WITOHN 8 Causes or Poor RECEPTION 17 SELECTING A RING Sounn PGM SERVICE 18 BUTTON crx ar Ea io cen YER XAR 9 NDEx 19 Mute BUTTON 9 Accessory Form 20 TEMPORARY TONE x9 LIMITED WARRANTY eee 21 PAGING THE HANDSET 10 WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE SEE MARKING ON BOTTOM BACK OF PRODUCT THE PRODUCT THE PRODUC GETTING STARTED Make sure your package includes the items shown here Headset for 2 9921 only Belt Clip for 2 9921 only Base Handset Oi Short telephone Telephone line cord Base plate line cord AC power adapter BEFORE YOU BEGIN MODULAR JACK REQUIREMENTS You need an RJ11 type modular jack which is the most common type of phone jack and might look like the one pictured here If you don t have a modular jack call your local phone company to find out how to get one installed INSTALLATION NOTE Some cordless telephones operate
5. vary from state to state If you purchased your product outside the USA This warranty does not apply Contact your dealer for warranty information Model 2 9920 2 9921 Rev 2 E S 15335310 98 40 Printed in Thailand THOMSON CONSUMER ELECTRONICS 1998 Thomson Consumer Electronics Inc P O BOX 1976 Indianapolis IN 46206 Trademark s amp Registered Marca s Registrada s
6. 2 9920 2 9921 900MHz Cordless Telephone User s Guide We bring good things to life FCC REGISTRATION INFORMATION Your GE telephone equipment is registered with the Federal Communications Commission and is in compliance with parts 15 and 68 FCC Rules and Regulations 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the FCC Registration number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent disconnection of your telephone from your ine 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may ha
7. 5 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the Tollowmg measures Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected Consult the dealer or an experienced radio TV technician for help If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Off
8. Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into an AC outlet with other electronic devices Baby monitor is using the same frequency Handset battery is low You are out of range of the base L7 SERVICE The FCC requires this product to be serviced only by the manufacturer or its authorized service agents In accordance with FCC requirements changes or modifications not expressly approved by Thomson Consumer Electronics could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this Guide Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date Name of store INDEX A Accessory Order Form 20 B Battery Installation 14 Battery Safety 14 Belt Clip 13 Buttons CHANNEL 10 FLASH 8 MEMORY 9 10 11 12 PAGE FIND 10 PHONE ON OFF 7 REDIAL 7 TONE 9 C Chain Dialing 12 CHANNEL Button 10 CHARGE IN USE light 5 7 Cleaning the Phone 17 Connecting a Headset to the Handset 13 Connecting the Belt Clip 13 F FLASH button 8 H Headset 13 Installation 5 M Making a Call 7 MEMORY button 9 10 11 12 Memory Feature 10 Memory Location 10 Order Form 20 P PAGE
9. HAN button on the handset to advance to another channel THe MEMORY FEATURE TALK gp dae numbers in memory for STORING A NUMBER IN MEMORY a 1 Press the MEM button Ea a MES 2 Dial the number up to 24 digits m CP 3 Press MEM 4 Press any number key 0 9 to store the phone number in that memory location RE PA redial MEM pause button button 10 CHANGING A STORED NUMBER Use the same procedure to change a stored number as you do to store a number you re just moving the phone number to a different memory location STORING A REDIAL NUMBER The phone must be off PWR button ON but no dial tone 1 Press MEM 2 Press RE PA redial pause 3 Press MEM 4 Press any number key 0 9 to store the phone number in that memory location STORING A PAUSE IN MEMORY Use the RE PA button to insert a pause when a delay is needed in the dialing sequence for example when you must dial a 9 to get an outside line or when you must enter codes to access your bank s information line If you need to dial 9 to get an outside line and want to store a number in memory without having to dial 9 each time you would Press MEM phone must be off PWR button ON but no dial tone Press 9 Press RE PA redial pause Dial the phone number you want to store in memory Press MEM Press any number key 0 9 to store the phone number in tha
10. HOOTING GUIDE In case of difficulty please check the following Troubleshooting Guide before seeking service Problem Solution No dial tone Check installation 15 the base power cord connected to a working outlet I sTALK light on 15 the telephone line cord connected to the base unit and the wall jack Disconnect the base from the wall jack and connect another phone to the same jack If there is no dial tone in the second phone the problem might be your wiring or local service s the handset out of the base unit s range Move closer to the base unit Make sure the battery is properly charged 12 hours s the battery pack installed correctly Make sure the RING PWR switch on the handset is turned to ON f the phone still does not work disconnect the power cord and remove the battery pack Then reconnect the power cord and reinstall the battery pack Place handset in the base for 10 seconds to allow it to reinitialize Make sure base plate is securely fastened Dial tone is OK but can t dial out Make sure the T P switch on the base is set correctly Handset does not ring Make sure the RING PWR switch on the handset is turned to ON the far left position e You may have too many extension phones on your line Try unplugging some phones See solutions for No dial tone Cannot hear phone conversation Set the volume control on side of handset to HI
11. LIP There are two slots one on each side of the Slot for handset belt clip I Attach the belt clip for 2 9921 only by inserting the sides of the belt clip into the slots Snap the ends of the belt clip into place Slot for belt clip 1 3 CHANGING THE BATTERY Make sure RING POWER switch is OFF before you replace battery 1 Remove the battery compartment door 2 Disconnect the cord attached to the battery pack and remove the battery pack from the handset 3 Insert the new battery pack and connect the cord into the jack inside the handset 4 Put the battery compartment door back on 5 Place handset in the base to charge If you don t charge the handset battery properly for 12 hours when you first set up the phone and or when you install a new battery pack the battery s long term performance will be compro mised BATTERY SAFETY PRECAUTIONS e Don t disassemble mutilate puncture wet or dispose of battery in fire Like other batteries of this type if it is burned or punctured it could release toxic materials which can cause injury Keep batteries out of the reach of children NOTE The RBRC seal on the battery used in your Thomson Consumer Electronics product indicates that we are participating in a program to collect and recycle Nickel Cadmium batteries throughout the United States Please call 1 800 8 BATTERY for information or contact your local recycling center TROUBLES
12. at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference continues moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference DESKTOP INSTALLATION po A M 9 9 switch Make sure base plate is securely fastened Plug the telephone line cord into the PHONE LINE jack on the base and into a modular jack Plug the power supply cord into the POWER 9V DC jack on the base and into an AC outlet Set the T P switch to T for touch tone service or P for pulse rotary service If you don t know which type of service you have check with the phone company Set RING switch on the handset to ON Raise the base antenna Place handset in the base to charge for 12 hours The CHARGE PAGE light on the base comes on to indicate that the battery is charging If you don t charge the handset battery properly for 12 hours when first set up the phone performance of the battery will be compro mised WALL MOUNT INSTALLATION 1 D Remove the handset hook turn it upside down and put it back in the slot You need to do this so the handset doesn t fall out of the base Plug the short telephone line cord into the jack marked PHONE LINE on th
13. digits RECEIVING A CALL To answer a call when the handset is out of the base you must press the TALK button before you can talk PWR ON OFF OFF RING MEM TALK button RE PA Redial Pause button FLasH BUTTON VOL volume switch Use the FLASH button to activate custom on the side of the handset calling services such as call waiting or call transfer which are available through your local phone company 7 FLASH MUTE button button TIP If you press the TALK button to activate custom calling services such as call waiting you ll hang up the phone Press FLASH instead VOL voLuME SwrrcH Controls the volume of the handset s earpiece RING PWR RINGER AND POWER SWITCH This is a 3 position switch that controls Ee the ringer and handset power Enes When you move the switch to the left the power is on and the ringer is on When you move the switch to the middle position the power is on but the ringer is off When you move the switch to the far right the power is off and the ringer is PWR ON OFF and off which saves battery power You must PGM RING ON OFF turn PWR to ON by sliding the switch to button switch the middle or left position in order to make calls or receive calls SELECTING A RING SOUND You can choose between two different ring sounds To choose the first ring sound
14. e back of the unit and plug the other end into a modular wall jack Connect the power adapter to the POWER 9V DC jack on the phone Install the base plate by putting the tabs into the slots on the top of the unit first and then snapping the bottom tabs into place Slip the mounting holes over the wall plate posts and slide the unit down firmly into place Wall plate not included Set the T P switch to T for touch tone service or P for pulse rotary service If you don t know which type of service you have check with the phone company Plug the other end of the power adapter into an AC outlet Set RING switch to ON Raise the base antenna 10 Place handset in the base to charge for 12 hours The CHARGE PAGE light comes on to indicate that the battery is charging You must charge the handset battery continuously without using the phone for 12 hours when you set up the phone CORDLESS PHONE Basics MAKING A CALL After initial set up put handset int base for 12 hours to charge the batter The only two things you need to know to make a call are e Press the TALK button before you dial e Press TALK or place the handset in the base to hang up IN UsE INDICATOR You know the phone is on when you see the IN USE indicator on the handset light REDIAL RE PA Press the TALK button then press the RE PA redial pause button to redial the last number you called up to 32
15. ice Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies HEARING AID COMPATIBILITY This telephone system meets FCC standards for Hearing Aid Compatiblility FCC NUMBER IS LOCATED ON THE CABINET BOTTOM REN NUMBER IS LOCATED ON THE CABINET BOTTOM INTRODUCTION Your GE 900 MHz Cordless Telephone is designed to give you flexibility in use and high quality performance To get the most from your new cordless telephone we suggest that you take a few minutes right now to read through this instruction manual FCC REGISTRATION INFORMATION 2 ADVANCED 10 INTERFERENCE INFORMATION 2 CHANNEL Button CHAN 10 HEARING Alp COMPATIBILITY 2 THE MEMORY FEATURE 10 GETTING STARTED eene 4 Storinc A IN Memory 10 BEFORE You 4 CHANGING A STORED NUMBER 11 MoDULAR JACK REQUIREMENTS 4 STORING A REDIAL NUMBER 11 DESKTOP INSTALLATION 5 STORING A Pause IN MEMORY 11 WALL MOUNT INSTALLATION 6 DIALING A STORED NUMBER 12 55 PHONE BASICS 7 CHAIN DIALING FROM Memory 12 MAKING A CALL eene 7 HEADSET AND BELT OPERATION 13 In Use INDICATOR i CONNECTING HEADSET TO HANDSET 13 REDIAL
16. imultaneously and then turn the power switch on Put the handset back on the base and press the PAGE button until you hear a beep If a power outage occurs while the handset is away from the base the handset must be returned to the base when the power returns ID code between handset and base could be lost Follow these instructions Make sure power switch on the handset is OFF Turn the power switch ON while holding down digit 2 and 8 simultaneously Put the handset down on the base Press PAGE button until beep sound comes out Beep sound indicates that ID code is correctly restored GENERAL PRODUCT CARE To keep your telephone working and looking good follow these guidelines Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps DO NOT expose to direct sunlight or moisture Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use a strong cleaning agent or abrasive powder because this will damage the finish Retain the original packaging in case you need to ship the phone at a later date Periodically clean the charge contacts on the handset and base with a eraser CAUSES OF POOR RECEPTION Aluminum siding Foil backing on insulation Heating ducts and other metal construction can shield radio signals You re too close to appliances such as microwaves stoves computers etc
17. re originally provided with the product We recommend using the original carton and packing materials Include in the package evidence of purchase date such as the bill of sale Also print your name and address and a description of the defect Send standard UPS or its equivalent to Thomson Consumer Electronics Inc Product Exchange Center 32B Spur Drive El Paso Texas 79906 Pay any charges billed to you by the Exchange Center for service not covered by the warranty Insure your shipment in case of loss or damage Thomson accepts no liability in case of damage or loss Anewor refurbished unit will be shipped to you prepaid freight What your warrantdoes notcover Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls For additional information ask your dealer Installation and set up service adjustments Batteries Damage from misuse or neglect Products which have been modified or incorporated into other products Products purchased or serviced outside the USA Acts of God such as but not limited to lightning damage Product Registration Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage How state law relates to this warranty This warranty gives you specific legal rights and you may have other rights which
18. rm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations of procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 1
19. t memory location TIP If you need a longer pause press RE PA button more times 1 1 oa Cc N DIALING A STORED NUMBER 1 Press the TALK button to get a dial tone 2 Press MEM and then press the number for that memory location CHAIN DIALING FROM MEMORY Use this feature to make calls which require a sequence of numbers for instance if you use a calling card for a frequently called long distance number Basically you dial each part of the sequence from memory The following example shows how you can use chain dialing to make a call through a long distance service The Number For Memory Location Long distance access number 7 Authorization code 8 Frequently called long distance number 9 1 Press the TALK button to get a dial tone 2 Press the MEM button and then press 7 3 When you hear the access tone press MEM and then press 8 4 At the next access tone press MEM and then 9 12 HEADSET AND BELT CLIP OPERATION Headset plug CONNECTING A HEADSET TO THE HANDSET For hands free conversation connect the headset for 2 9921 only to the HEADSET jack as shown The handset receiver and microphone are disabled when the headset is connected Headset jack Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately 2 to 3 inches from your mouth e Press the TALK button to answer or place a call before using the headset CONNECTING THE BELT C
20. uBiis pezuouiny puegiajse 99 uo Jno 1equunu ay 009 LELLTIEEELIEELLIEETT puequayseyy woz Jequunu 1unoooe 1 1no Ado W YSIA 4NOA 9jejduioo Ado S19pJ0 aBseyo sse oJd eJnjeuDis Jno pue s eBjeuo 1 uno peo 104 juaura2e day 1 sS 1 __ O dno weg s 1800 5 9 10 0206 6 WLOL 901V1V 1 Ajddns samod a 1ym 1 Ajddns 3y 0119199830 gt lt SNOW 119 2 ee ge WAO ANOSS300V LiMITED WARRANTY What your warranty covers Any defect in materials or workmanship For how long after your purchase One year The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do Provide you with a new or at our option a refurbished unit The exchange unit is under warranty for the remainder of the original product s warranty period How to make a warranty claim Properly pack your unit Include any cables etc which we
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