Home

Gateway 9250C Printer User Manual

Contents

1. Embedded Web server sections Tab or section Options Information tab Provides device status and configuration information Device Status Shows the device status To change the default settings click Change Settings Configuration Page Shows the information found on the configuration page Supplies Status Shows supplies ordering and recycling information To order new supplies click Shop for Supplies in the Other Links area on the left side of the window Event log Shows a list of all device events and errors Usage page Shows a summary of the number of pages the device has scanned grouped by size and type Device Information Shows the device network name address and model information To change these entries click Device Information on the Settings tab Control Panel Shows messages from the device control panel such as Ready or Sleep mode on Settings tab Provides the ability to configure the device from your computer Configure Device Allows you to configure device settings This page contains the traditional menus found on devices using a control panel display E mail Server Used in conjunction with the Alerts page to set up incoming and outgoing e mail as well as to set e mail alerts Alerts Allows you to set up to receive e mail alerts for various device and supplies events AutoSend Allows you to configure the device to send automated e mails regarding device configuration and sup
2. Service menu The Service menu is locked and requires a PIN for access This menu is intended for use by authorized service personnel 30 Chapter 2 Control panel ENWW 3 Connectivity e Novell NetWare support ry Network configuration A NOTE For information about necessary network components for digital sending see Network components used for digital sending on page 6 ENWW 31 Novell NetWare support If Novell file servers are used on the network HP DSS can write files into network folders and support network fax folders that reside on Novell servers The Novell client software must be installed on the network and be configured correctly before Novell specific attributes can be configured in HP DSS In order to support Novell NetWare authentication and Novell digital sending destinations HP DSS requires both of the following components e Novell NetWare version 3 12 3 2 4 11 4 2 5 or 6 running on the Novell NetWare server AND e Novell NetWare Client version 4 6 or later installed on the Windows computer that runs HP DSS 32 Chapter3 Connectivity ENWW Network configuration You might need to configure certain network parameters on the device You can configure these parameters in the following locations Installation software e Device control panel e Embedded Web server e Management software HP Web Jetadmin or HP LaserJet Utility for Macintosh A NOTE For more information about using
3. The scan was unsuccessful and the document needs to be rescanned Retype the user name and password If necessary reposition the document to rescan it and then press Start SMTP gateway not responding The SMTP gateway has exceeded a time out value Verify the e mail server address See Solve e mail problems on page 77 Contact the network administrator The folder you have entered is not a valid folder The folder name was entered incorrectly or the folder does not exist Re enter the folder name correctly or add the folder Unable to connect A network connection is not detected Verify the network connection Contact the network administrator Unable to send A network connection is not detected Verify the network connection Contact the network administrator Unable to send fax Please check fax configuration The device is unable to send a fax job Contact the network administrator User name or password is incorrect Please re enter The user name or password was typed incorrectly Retype the user name and password 74 Chapter6 Problem solving ENWW Jams Avoid jams Use the following information to avoid jams when using the ADF e When loading paper into the ADF ensure that the paper stack is square and straight and the paper guides are adjusted to the width of the page to be scanned e Do not overload the ADF The ADF was designed to hold 50 sheets
4. EWS user guide Kerberos Authentication Configure the device to require user authentication to use specific features of the device This feature relies on an existing Kerberos Realm infrastructure A Microsoft Windows Domain environment supports Kerberos natively EWS user guide DSS LAN Fax Use the device to route fax jobs via an existing LAN fax infrastructure DSS support guide 2 Chapter 1 Device basics ENWW Feature Description For more information DSS Send to Folder Scan a document to a network folder More DSS support guide than one folder destination can be configured DSS Workflow Scan a document and capture information DSS support guide about the scanned document by prompting the user The document can then be routed to another application This feature can be configured to use OCR Optical Character Recognition DSS Windows Negotiated Configure the device to require user DSS support guide Authentication authentication to use specific features of the device This feature relies on an existing Microsoft Windows domain infrastructure DSS LDAP Authentication Configure the device to require user DSS support guide authentication to use specific features of the device This feature relies on an existing LDAP infrastructure Features The digital sender includes the following features e Digital sending Send scanned files to e mail addresses fax destinations and network folders A
5. Table B 4 Environmental specifications Recommended Operating Storage Temperature 20 to 27 C 0 to 40 C 30 to 60 C 68 to 81 F 32 to 104 F 22 to 140 F Relative humidity 15 to 80 15 to 80 15 to 85 1 Values are subject to change See www hp com support 9250c for current information CAUTION The operating environment should be stable with no abrupt changes in temperature or humidity that might damage the device If you move the device from a cold environment to a warm one wait about two hours before using it Acoustic emissions Table B 5 Acoustic emissions Sound Power Level Declared per ISO 9296 Scanning Lwag 6 8 Bels A 68 dB A Ready Lwag 4 9 Bels A 49 dB A Sound Pressure Level Bystander Position Declared per ISO 9296 Scanning Loam 93 dB A Ready Loam 35 dB A 1 Values are subject to change See www hp com support 9250c for current information 2 Configuration tested Scanning simplex monochrome using ADF at 55 ppm and letter paper ENWW Environmental specifications 87 88 AppendixB Specifications ENWW ENWW Regulatory information e FCC regulations Environmental Product Stewardship program e Declaration of conformity e Country region specific safety statements 89 FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the
6. When prompted for the user name press Enter When prompted for the password press Enter Type bin at the command prompt Press Enter The message 200 Types set to I Using binary mode to transfer files appears in the command window Type put lt FILENAME gt where lt FILENAMEs is the path to the RFU file that was downloaded from the Web For example type put C LJ 9250FW RFU and then press Enter B NOTE Ifthe file name or path includes a space you must enclose the file name or path in quotation marks For example type put C MY DOCUMENTS LJ 9250FW RFU The following series of messages appears in the command window 200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing Job 226 Transfer complete Then a message containing transfer speed information appears The download process begins and the firmware is updated on the device This can take about five minutes Let the process finish without further interaction with the device or computer EA NOTE The digital sender automatically restarts the firmware after processing the upgrade At the command prompt type bye to exit the ftp command At the command prompt type exit to return to the Windows interface Upgrade the firmware 65 Use a USB connection to upgrade the device firmware If the device is connected over a USB connection follow these instructions 1 From a command prompt or in
7. 12 12 12 12 represents the LDAP gateway address Press Enter If the LDAP gateway address is valid the Find People dialog box opens If the LDAP gateway address is not valid contact the network administrator Solve e mail problems 77 78 Chapter 6 Problem solving ENWW A Service and support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP 9250C Digital Sender One year on site warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled
8. 21 Information menu 15 information pages 52 Information tab embedded Web server 54 Initial Setup menu 21 interface ports 8 internal clock errors 71 Internet fax 50 IP address server settings 43 J jams preventing 75 release button locating 8 Japanese VCCI statement 94 Jetadmin HP Web 56 66 Jetdirect firmware upgrades 67 Jetdirect Inside 3 Jetdirect print server configuring 35 error messages 72 settings 21 K keys control panel locating 12 touchscreen 14 Korean EMI statement 94 L LAN fax 50 LDAP servers connecting to 43 error messages 73 validating gateway addresses 77 LEDs control panel troubleshooting 70 lights control panel 12 lights control panel troubleshooting 70 link speed settings 26 loading ADF 38 scanner glass 38 lock device 57 lock scanner 8 logging in 41 M maintenance agreements 84 maintenance kit ADF replacing 58 Management menu 20 material restrictions 91 Material Safety Data Sheet MSDS 92 media jam release button locating 8 media jams preventing 75 media specifications 7 memory included 3 menus control panel access denied 72 Administration 15 E mail Setup 28 Information 15 Initial Setup 21 Management 20 Resets 30 ENWW Send Setup 28 Service 30 Time Scheduling 19 mercury free product 91 messages alphabetical list 71 numerical list 71 types of 71 mylar sheet replacing 58 N Network Folder scanto 48 Networking tab embedded Web server 55 networks admin
9. Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 Phone 208 396 6000 ENWW Declaration of conformity 93 Country region specific safety statements Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan COREL RUER SERES EEMABE S VCCI OR ICEOCVFABRRMRECT CORB KERETET OTE RHELTUSETA CORBMILAPTLEL a LS EMISITELT MASS SESS SR TC LAEUETS Ay that HAS Io GE gt TIEL UY YRUELTEF EL EMI statement Korea 94 Appendix C Regulatory information ENWW Index A access denied message 72 acoustic emissions 87 address book e mail deleting addresses 47 address books e mail adding addresses 47 clearing 30 recipient lists 46 recipient lists creating 46 address books e mail auto complete function 46 LDAP server errors 73 LDAP support 43 ADF error messages 73 jams preventing 75 loading 38 locating 8 maintenance kit replacing 58 mylar sheet replacing 58 paper specifications 7 speed 4 A
10. Printing Manufacturing Operations 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that the product Product Name HP Digital Sender 9250C Regulatory Models BOISB 0401 00 Product Options ALL conforms to the following Product Specifications Safety IEC 60950 1 2001 EN60950 1 2001 IEC 60825 1 1994 A1 2002 A2 2001 EN 60825 1 1994 A1 2002 A2 2001 Class 1 Laser LED Product GB4943 2001 EMC CISPR 22 1997 EN 55022 1998 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 1998 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE Marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the marketing name or the product number s Singapore July 27 2006 For regulatory topics only Australia Contact Product Regulations
11. Setup menu The Initial Setup menu contains the sub menus shown e Networking and I O menu e E mail Setup menu e Send Setup menu E NOTE Values shown with default are the factory default values Some menu items have no default Networking and I O Menu item Sub menu item Values Description 1 0 Timeout Select a value in the 1 0 timeout refers to the elapsed time before a job fails range The factory default If the stream of data that the device receives for a job setting is 15 seconds gets interrupted this setting indicates how long the device will wait before it reports that the job has failed Embedded Jetdirect See Table 2 3 Jetdirect sub menus on page 21 for the list of options EIO lt X gt Jetdirect Table 2 3 Jetdirect sub menus Menu item Sub menu item Sub menu item Values and Description TCP IP Enable Off Disable the TCP IP protocol On default Enable the TCP IP protocol Host Name An alphanumeric string up to 32 characters used to identify the device This name is listed on the HP Jetdirect configuration page The default host name is NPIxxxxxx where xxxxxx is the last six digits of the LAN hardware MAC address IPV4 Settings Config Method Specifies the method that TCP IPv4 parameters will be configured on the HP Jetdirect print server Bootp Use BootP Bootstrap Protocol for automatic configuration from a BootP server DHCP Use DHCP Dynamic Host Configurat
12. Touch The following confirmation message appears Do you want to delete the selected address es Touch Yes to delete the e mail address es or touch No to return to the Address Book screen Send an e mail 47 Scan to a folder If the system administrator has made the feature available the device can scan a file and send it toa folder on the network Supported operating systems for folder destinations include Windows 2000 Windows XP and Windows Server 2003 and Novell 1 Place the document face down on the scanner glass or face up in the ADF 2 From the Home screen touch Network Folder 3 In the Quick Access Folders list select the folder in which you want to save the document 4 Touch the File Name field to open the keyboard pop up screen and then type the file name 5 Touch Send to Network Folder 48 Chapter 4 Use device features ENWW Scan to a workflow destination E NOTE This device feature is provided by the optional Digital Sending Software product If the system administrator has enabled the workflow functionality you can scan a document and send it to a custom workflow destination A workflow destination gives you the ability to send additional information along with the scanned document to a specified network or file transfer protocol FTP location Prompts for specific information appear on the control panel display The system administrator can also designate a printer as a workflow destination which a
13. and recommended actions Event log The event log is a record of digital sender use It contains messages information warning or error that can help you resolve problems See Troubleshooting menu on page 30 HP Web Jetadmin software This tool can be used to monitor and troubleshoot the digital sender See Use HP Web Jetadmin software on page 56 for more information You can also see the diagnostics and troubleshooting topics in the HP Web Jetadmin software online help for details Embedded Web server EWS Use the EWS to view digital sender status information determine the remaining life on the ADF Maintenance Kit view and print internal pages receive notification of digital sender events and view and change the network configuration See the embedded Web server guide on the device CD for more information HP MFP DSS Configuration Utility or Windows event log error If an error occurs with the HP DSS software you might see an messages error message appear in the HP MFP DSS Configuration Utility or in the Windows event log See the DSS support guide for information on these error messages EES j 70 Chapter6 Problem solving ENWW Control panel messages Control panel message types Four types of control panel messages can indicate the status of or problems with the device Message type Description Status messages Status messages reflect the current state of the device They inform you of normal de
14. buttons and numeric keypad to control jobs and the device status The LEDs indicate overall device status Control panel layout The control panel includes a touchscreen graphical display job control buttons a numeric keypad and three light emitting diode LED status lights oO Z 6O 1819 0000 589858 718 Attention light The Attention light indicates that the device has a condition that requires intervention such as an error message on the touchscreen Data light Ready light Brightness adjustment dial The Data light indicates that the device is receiving data The Ready light indicates that the device is ready to begin processing a job Turn the dial to control the brightness of the touchscreen Touchscreen graphical display Use the touchscreen to open and set up all device functions Numeric keypad Use the keypad to type numeric values such as a fax number Sleep button and light If the device is inactive for a long period of time it automatically enters Sleep mode To place the device into Sleep mode or to reactivate the device press the Sleep button When the light is glowing the device is in Sleep mode Reset button Resets the job settings to factory or user defined default values Stop button Stops the active job While stopped the control panel shows the options for the stopped job for example if you press Stop while the device is proces
15. cycle 4 E e mail address books 46 sending documents 45 E mail Setup menu 28 EIO cards errors 72 electrical specifications 86 embedded Web server 53 end of life disposal 91 environment specifications 87 Index 95 Error button control panel touchscreen 14 error messages alphabetical list 71 numerical list 71 types of 71 European Union waste disposal 92 extended warranty 84 e mail address books 47 auto complete function 46 configuring 43 control panel settings 45 error messages 73 74 gateways finding 44 job settings 41 LDAP errors 73 LDAP support 43 recipient lists 46 security 57 sending documents 45 server settings 43 SMTP support 43 validating gateway addresses 77 F fax accessory ADF loading 38 faxing digital 50 features 3 firmware upgrading 64 folders error messages 73 sending to 48 front side optical system errors 73 FTP firmware updates 64 FTP sending to 49 G gateways configuring 43 finding 44 testing 44 validating addresses 77 glass scanning from 38 96 Index graphical display control panel 12 H Help button control panel touchscreen 14 help control panel 14 Home button control panel touchscreen 14 Home screen control panel 13 HP Jetdirect firmware upgrades 67 HP Jetdirect Inside 3 HP Jetdirect print server configuring 35 error messages 72 settings 21 HP Web Jetadmin 56 66 humidity specifications 87 l I O configuration network configuration 33 settings
16. information see Control panel help system on page 14 Control panel help system The device has a built in Help system that explains how to use each screen To open the Help system touch the Help button in the upper right corner of the screen For some screens the Help opens to a global menu where you can search for specific topics You can browse through the menu structure by touching the buttons in the menu For screens that contain settings for individual jobs the Help opens to a topic that explains the options for that screen If the device alerts you of an error or warning touch the error Ml or warning button to open a message that describes the problem The message also contains instructions to help solve the problem 14 Chapter 2 Control panel ENWW Navigate the Administration menu From the Home screen touch Administration to open the menu structure You might need to scroll to the bottom of the Home screen to see this feature The Administration menu has several sub menus which are listed on the left side of the screen Touch the name of a menu to expand the structure A plus sign next to a menu name means that it contains sub menus Continue opening the structure until you reach the option that you want to configure To return to the previous level touch Back To exit the Administration menu touch the Home button in the upper left corner of the screen The device has built in Help that expl
17. interface in the device has firmware that can be upgraded separately from the digital sender firmware This procedure requires that you have HP Web Jetadmin Version 6 2 or greater installed Complete the following steps to update the HP Jetdirect firmware with HP Web Jetadmin 1 Open the Web Jetadmin program 2 Open the Device Management folder in the drop down list in the Navigation panel Navigate to the Device Lists folder 3 Select the device that you want to update 4 Inthe Device Tools drop down list select Jetdirect Firmware Update 5 Under Jetdirect firmware version the Jetdirect model number and current firmware version are listed Make a note of these 6 Go to www hp com go wja firmware 7 Scroll down to the list of Jetdirect model numbers and find the model number that you wrote down 8 Look at the current firmware version for the model and see if it is later than the version that you wrote down If it is right click on the firmware link following the instructions on the Web page to download the new firmware file The file must be saved into lt drive gt PROGRAM FILES HP WEB JETADMIN DOC PLUGINS HPWJA FIRMWARE JETDIRECT on the computer that is running the HP Web Jetadmin software 9 In Web Jetadmin return to the main device list and select the digital sender again 10 In the Device Tools drop down list select Jetdirect Firmware Update again 11 On the Jetdirect firmware page the new firmware version appears u
18. of 75 g m 20 Ib bond paper e _ Ifthe paper to be scanned using the ADF was previously folded flatten it to the best of your ability Try to remove all wrinkles and folds from the paper e Ifthe paper to be scanned using the ADF was previously stapled it might be necessary to fan the corner of the page where the staple was inserted Often the hole that the staple created makes the pages stick together that is interlocks the pages e Remove any stick on notes or labels that are affixed to the pages being scanned If the labels have deposited excessive residual adhesive to the paper you might have to clean it off the paper before it is sent through the ADF e Paper that has been three hole punched been removed from a wire comb or plastic comb binding or has perforations might be difficult to send through the ADF e Ifthe leading edge of the page to be scanned is excessively worn or frayed try rotating the paper before scanning e Paper can acclimatize to the environment around it If the operating environment is excessively dry the paper might become dry and subject to static electricity Excessively dry sheets of paper tend to stick together which might lead to difficulty when feeding through the ADF Clear jams ENWW Follow these instructions to clear paper jams in the digital sender ADF 1 Press the release button to open the ADF cover ay i a 2 Remove any jammed media from this area 3 Make
19. sure that you have removed all of the pieces of torn media Jams 75 Close the ADF cover 4 ENWW 76 Chapter6 Problem solving Solve e mail problems If you are unable to send e mails by using the digital send feature you might need to reconfigure the SMTP gateway address or the LDAP gateway address Open the configuration page to find the current SMTP and LDAP gateway addresses See Use information pages on page 52 Use the following procedures to check if the SMTP and LDAP gateway addresses are valid Validate the e mail server SMTP gateway address EA NOTE This procedure is for Windows operating systems 1 2 4 Open an MS DOS command prompt click Start click Run and then type cmd Type telnet followed by the SMTP gateway address and then the number 25 which is the port over which the MFP is communicating For example type telnet 123 123 123 123 25 where 123 123 123 123 represents the SMTP gateway address Press Enter If the SMTP gateway address is not valid the response contains the message Could not open connection to the host on port 25 Connect Failed If the SMTP gateway address is not valid contact the network administrator Validate the LDAP gateway address ENWW A NOTE This procedure is for Windows operating systems 4 Open Windows Explorer In the address bar type LDAP immediately followed by the LDAP gateway address For example type LDAP 12 12 12 12 where
20. that has up to 50 pages depending on the thickness of the pages 1 Load the document face up in the ADF with the top of the document feeding into the ADF first 2 Slide the stack into the ADF until it does not move any farther 38 Chapter 4 Use device features ENWW 3 Adjust the media guides until they are snug against the media ENWW Load media 39 Use the keyboard The digital sender has a built in keyboard that can be used to type the necessary information when scanning a file to an e mail address 1 At the bottom of the device pull out the keyboard tray 2 Type the necessary information in the active field on the device touchscreen Use the following keys to navigate from the keyboard e Press the Escape key to return to the previous screen e Press the Tab key to move the cursor to the next field e Press the Start button on the control panel to begin the scanning process 3 When you are finished using the keyboard push the keyboard tray into the device 40 Chapter 4 Use device features ENWW Basic send information Log in When you walk up to the digital sender you will see the home screen The options that are displayed are the digital sending options that have been enabled by the system administrator The system administrator can configure the device to require a user name and password in order to use some or all of the digital sender features If you try to use a feature that requires authenticat
21. to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to
22. 26 Chapter 2 Control panel ENWW Table 2 3 Jetdirect sub menus continued Menu item Sub menu item Sub menu item Values and Description 100TX Auto Limits auto negotiation to a maximum link speed of 100 Mbps 1000TX Full 1000 Mbps full duplex operation ENWW Initial Setup menu 27 E mail Setup Use this menu to enable the e mail feature and to configure basic e mail settings EA NOTE To configure advanced e mail settings use the embedded Web server For more information see the embedded Web server guide on the device CD Menu item Values Description Address Validation On default This option enables the device to check e mail syntax when you type an e mail address Valid e mail addresses require the sign and Off a ww Find Send Gateways Search the network for SMTP gateways that the device can use to send e mail SMTP Gateway Enter a value Specify the IP address of the e mail server SMTP gateway that is used to send e mail from the device Test Send Gateway Test the configured SMTP gateway to see if it is functional Send Setup menu Menu item Values Description Replicate MFP Enter a value IP Address Copy the local Send settings from one device to another Allow Transfer to New DSS Off Use this feature to allow the transfer of the device from one HP Digital Sending Software DSS server to another On HP DSS is a software package that handles digital sending tasks such
23. AA tant ltd lateennne 52 Use the embedded Web server sise 53 Open the embedded Web server by using a network connection ccc eeeeeeeeeeeeeeeetteeeees 53 Embedded Web Server sections ccceceeeeeeeeeeeeeeaeceeeeeeeteeeeeee tesa eaaaaaecaeeeeeeeeeeeeeteeeneees 54 Use AP Web Jetadimin SoftWare ainssi annin iae a adaa aE aeai 56 Controlling digital sending security ss 57 Network authentication sise 57 SECUPEC MAL yisi poania eaaa aaa aaa a ala a es tentent ee tintin nie etaient en 57 Restrict SOftWare ACCESS imienia E Eaa E aiaa iiia 57 S A e EPT N T E NTE A T TS E E E A 57 Replace supplies and parts osiin asaini aaa iaia aa a ia a aia aa aaa aaa EA 58 Replace the mylarSheet Hassan nanas EKREN AE eae 58 iv ENWW Replace the ADF Maintenance Kit 58 Clam the device dunes akcuadeaaunstuaadanecdadesausannddaaredeadachavanedadend dust d rente art tite nt dead da 60 Clean the exterior sosisini aai a aaa EE EEA 60 Glean the gaS Sironin En a AO de 60 Clean th touchscreeMesnoin e a aaa aa aa aae E 60 Clean the ADF delivery system su 60 Glean th ADF rolei Sasensiiarnneineniane naa E E AE ARA dede 61 Upgrade the firmware ss siiissiiieeeeerrrreeereeneeeeeneeeennes 64 Determine the current level of firmware 2 cccecceeceeeeeeeeeeeeeeeteceeeeneaaeceeeeeeeeeeeeetttees 64 Download new firmware from the HP Web Site cccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeaes 64 Use FTP to upgrade the firmware on a
24. FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician EA NOTE Any changes or modifications to the device that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 90 Appendix C Regulatory information ENWW Environmental Product Stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attr
25. From To and Subject fields Scroll down and complete the CC BCC and Message fields if appropriate Your user name or other default information might appear in the From field If so you might not be able to change it Optional Touch More Options to change the settings for the document that you are sending for example the document s original size If you are sending a two sided document you should select Sides and an option with a two sided original Press Start to begin sending When you are finished remove the original document from the scanner glass or ADF Use the auto complete function When you type characters into the To CC or From fields on the Send E mail screen the auto complete function is activated As you type the required address or name by using the keyboard screen the device automatically searches the address book list and completes the address or name by using the first match You can then select that name by touching Enter or continue typing the name until auto complete finds the correct entry If you type a character that does not match any entry in the list the auto complete text is removed from the display to indicate that you are typing an address that is not in the address book Use the address book You can send e mail to a list of recipients by using the address book feature of the device See your system administrator for information about configuring address lists A NOTE You can also u
26. HP 9250C Digital Sender User Guide HP 9250C Digital Sender User Guide invent Copyright information 2007 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number CB472 90949 Edition 1 6 2007 Trademark Credits Linux is a U S registered trademark of Linus Torvalds Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Table of contents 1 Device basics DEVIC informatio seserinis a E E tes cea rende dent less te dent Ne inee deteste st 2 Where to get more information cnsenh iii AREA EA 2 FeatUres naroon iiaa aa aiaa cannianseadadannwdenade dene wees deedsaexaueaeatuntd AE a E aa Ea 3 Performance onioni eni a aae aaea aaea ane tee 4 ADF performance w iseccanteccssdssaceececcataastdeh ccchansaeandads he nnnacudeduaatnacceds Uebhsedcund EAE aaa Eia 4 Duty Cycles a a a reines dent dames nan dites 4 Device SOMWANG eccsiccsdiiwectcndin dosadeadnnnnec
27. IP address Configure the 1 2 3 ENWW SMTP gateway address From the Home screen touch Administration Touch Initial Setup Touch E mail Setup and then touch SMTP Gateway Configure the device to send e mail 43 4 5 Type the SMTP gateway address either as an IP address or as a fully qualified domain name If you do not know the IP address or domain name contact the network administrator Touch OK Test the SMTP settings 1 2 3 From the Home screen touch Administration Touch Initial Setup Touch E mail Setup and then touch Test Send Gateways If the configuration is correct Gateways OK appears on the control panel display If the first test was successful send an e mail to yourself by using the digital send feature If you receive the e mail you have successfully configured the digital sending feature If you do not receive the e mail use these actions to resolve issues with the digital sending software View the configuration page Verify that the SMTP gateway address is correct Make sure that the network is operating correctly Send an e mail to yourself from a computer If you receive the e mail the network is operating correctly If you do not receive the e mail contact your network administrator or Internet service provider ISP Find gateways If you do not know the e mail server address you can use one of the following methods to find it Find the SMTP gateway from the device cont
28. Tests Use this item to select all available embedded tests Select Yesto choose all tests Select No to select individual tests Data Path Test This test helps to identify data path and corruption problems on an HP postscript level 3 emulation device It sends a predefined PS file to the device Select Yes to choose this test or No to not choose it Execution Time H Use this item to specify the length of time in hours that an embedded test will be run You can select a value from 1 to 60 hours If you select zero 0 the test runs indefinitely until an error occurs or device is turned off Execute No Do not initiate the selected tests Yes Initiate the selected tests 24 Chapter 2 Control panel ENWW Table 2 3 Jetdirect sub menus continued Menu item Sub menu item Sub menu item Values and Description Ping Test Dest Type This test is used to check network communications This test sends link level packets to a remote network host then waits for an appropriate response To run a ping test set the following items Specify whether the target device is an IPv4 or IPv6 node Dest IP IPV4 Type the IPv4 address IPV6 Type the IPv6 address Packet Size Specify the size of each packet in bytes to be sent to the remote host The minimum is 64 default and the maximum is 2048 Timeout Specify the length of time in seconds to wait for a response from the remote host The defa
29. Touch this field to open the keyboard and then type your e mail address If the system administrator has configured the device to do so this field might automatically insert a default address Touch this field to open the keyboard and then type the e mail addresses of those whom you want to receive the scanned document 5 Subject field Touch this field to open the keyboard and then type a subject title 6 More Options button Touch this button to change certain e mail settings for the current scan job 7 Scroll bar Use the scroll bar to view and set up the CC BCC Message and File Name fields Touch any of those fields to open the keyboard and add the necessary information 8 Address book buttons Touch these buttons to use the address book to populate the To CC or BCC fields For more information see Use the address book on page 46 9 Help button Touch this button for control panel help For more information see Use the control panel on page 12 10 Error warning button This button appears only when there is an error or warning in the status line area Touch it to open a pop up screen that will help you resolve the error or warning Send a document 1 Place the document face down on the scanner glass or face up in the ADF 2 From the Home screen touch E mail ENWW Send ane mail 45 6 7 If prompted type your user name and password Complete the
30. W ENWW After replacing the kit reset the New Document Feeder Kit setting 4 2 3 4 5 On the Home screen touch Administration Scroll down and touch Resets Touch Reset Supplies Touch New Document Feeder Kit Touch Yes and then touch Save Replace supplies and parts 59 Clean the device During the scanning process paper and dust particles can accumulate inside the device Over time this buildup can cause problems such as specks on scanned documents Clean the exterior Use a soft damp lint free cloth to wipe dust smudges and stains off of the exterior of the device Clean the glass e Clean the glass only if dirt is visible or if you see poor scan quality such as streaking e Clean the glass surface by wiping it gently with a clean damp lint free cloth Use an ammonia based surface cleaner to dampen the cloth A CAUTION Do not pour or spray liquids directly onto the glass Do not press hard on the glass surface as this could break the glass Clean the touchscreen Clean the touchscreen when needed to clear away fingerprints or dust build up To clean it wipe the touchscreen gently with a clean water dampened lint free cloth CAUTION Use water only Solvents or cleaners can damage the touchscreen Do not pour or spray water directly onto the touchscreen Clean the ADF delivery system 1 Lift the top part of the digital sender 2 60 Chapter 5 Manage and maintain t
31. able outlines the digital sending features that are available and where to find more information about these features All of the documentation listed in this table can be found on the documentation CD that came in the box with the device Feature Description For more information Scan to E mail Scan a document and send it to any e mail address User guide or DSS support guide Scan to Folder Scan a document to a network folder More than one folder destination can be configured EWS user guide Enter names and e mail addresses or names and fax numbers for e mail and fax recipients into the device s address book This feature can also be used to manage the fax speed dials list Address Book for E mail and Fax User guide EWS user guide for detailed information User PIN Authentication Enter names and personal identification numbers PIN so that only authorized users can use specific features of the device LDAP Addressing Configure the device to search an LDAP Lightweight Directory Access Protocol directory for names and e mail addresses This feature makes the addressing of send to e mail jobs easier EWS user guide EWS user guide or DSS support guide LDAP Authentication Configure the device to require user authentication to use specific device features This feature relies on an existing LDAP infrastructure and can be configured to support LDAP over a Secure Sockets Layer SSL
32. adcacawanetdusuns dteddeccnanenad eden dauanadadnaedeadsdeadaaeuaassaandnnded dadedeacderveneeadianns 5 Digital Sender SOfWarn sisi nan EA EAEE raagaanzeeres 5 Network components used for digital SENdiNg ccc ceeeeeeeeeeeee eee eeeeneeeeeeeeeeeeeaaaeeeeeseeeaaaeeeeeeeeeeaaaneees 6 Paper handling 5 2 r2ensi2nen tte er ane en einen elle era nl EE EE 7 DEVICE PAS Re ed secretin ie dei te tee ee me int nm norte 8 SPACE reQUIreMENTS stiustter iateasiveesaglauaieccnagtansees AEE E Eaa ina stacedaaneceagedaaecedeageuas dati EE da 10 2 Control panel Use the control panel ss seecisteas renier a a E nade i ellie E dei d te siemens ee 12 Control panel layout sise 12 Home Screen senderan a a cide Mesa a a raa a E eeededs 13 Buttons on the touchscreen ses 14 Control panel help SystemM secsecnrarnnaenas n a aa aa aa TEDE EAEAN E 14 Navigate the Administration menu is 15 Information MENU saci sccnicckarsaccndcce dents na ai ai d ab n an a ane aan a e t dans an de tnt eee ed 15 Default Job Options menu 4 2 nnten a a aa a 16 Default Options for Originals ss 16 Image Adjustment 2m danger iai danse AANS tre dde gr dates ds 16 Default E mail Options issues 17 Default Send to Folder Options ses 18 Time Scheduling menu iii 19 Management Menu Mans R ae tn sd dt ane ra lente nn ele EEEE 20 Initial Setup menu ii iissiisisseseeereeeeereerreeseeeeeeneeeeenenneennennes 21 Networking and VO 2 25 inde snnnnns ramener teinte nette hntine 21 E ma
33. ain errors Touch OK to continue ENWW Device Behavior menu 29 Troubleshooting menu EA NOTE Values shown with default are the factory default values Some menu items have no default Menu item Sub menu item Values Description Event Log Show button Use this features to view such device events as errors or a Calibration Calibrate Scanner Calibrate button Use this feature to compensate for offsets in the scanner imaging system carriage head for ADF and flatbed scans You might need to calibrate the scanner if it is not capturing the correct sections of scanned documents Scanner Tests Lower Lamp Service technicians should use this sub menu to diagnose potential problems with the device scanner Sensors ADF Input Motor ADF Input Reverse Flatbed Motor ADF Read Motor Reverse ADF Duplex Solenoid ADF LED Indicator Control Panel LEDs Use this feature to make sure the components of the control panel are functioning correctly Display Buttons Touchscreen Resets menu Menu item Values Description Clear Local Address Book Clear button Use this feature to clear all addresses from the address books that are stored on the device Restore Factory Settings Restore button Use this feature to restore all device settings to their factory defaults Reset Supplies New Document Feeder Kit Yes Use this feature to notify the device that a new document feeder kit No has been installed
34. ains each of the features that are available through the menus Help is available for many menus on the right hand side of the touchscreen Or to open the global Help system touch the Help button in the upper right corner of the screen The tables in the sections that follow indicate the overall structure of each menu Information menu Use this menu to view information pages that are stored internally on the device Table 2 1 Information menu Menu item Sub menu item Values Description Configuration Status Configuration Page Show button Configuration pages that show the current device Pages settings Usage Page OK button Shows information about the number of pages that have been scanned on each paper type and size ENWW Navigate the Administration menu 15 Default Job Options menu Use this menu to define the default job options for each function If the user does not specify the job options when creating the job the default options are used The Default Job Options menu contains the following sub menus e Default Options for Originals e Image Adjustment e Default E mail Options e Default Send to Folder Options Default Options for Originals Menu item Values Description Paper Size Select a paper size from the list Select the paper size that is most often used for copy or scan originals Number of Sides 1 Select whether copy or scan originals are most often single si
35. an MS DOS window type copy b lt FILENAME gt lt COMPUTERNAME gt lt SHARENAME gt Where lt FILENAME gt is the name of the RFU file including the path lt COMPUTERNAMES is the name of the computer from which the device is being shared and lt SHARENAME is the device share name For example type the following copy b 3000fw rfu your computer 9250c EA NOTE Ifthe file name or path includes a space you must enclose the file name or path in quotation marks For example type C gt copy b c My Documents xxxxfw rfu your_computer c1j3000 Press Enter on the keyboard After several status messages appear on the device control panel the message 1 file s copied appears on the computer screen The download process begins and the firmware is updated on the device This can take several minutes Let the process finish without further interaction with the device or the computer EA NOTE The device automatically turns off and then on again to activate the update this can happen more than once At the end of the update process the Ready message appears on the control panel Do not turn off the device or interfere with the update until you see this message At the device control panel open the configuration page and verify that the firmware revision number matches the revision of the current update Use HP Web Jetadmin to upgrade the firmware This procedure requires that you have HP Web J
36. anel 2 Jam release button 3 Output bin 4 ADF input bin 5 External Qwerty keyboard pull to open 6 On off switch LLL E OO 7 O 7 ADF cable 8 Control panel cable 9 10 100Base T network port 10 EIO slot 11 USB host port 8 Chapter 1 Device basics ENWW 12 USB device port 13 Power connector 14 Scanner lock 15 Serial number ENWW Device parts 9 Space requirements The following figures illustrate the space requirements for the HP 9250C Digital Sender 552 62 mm 724 20 mm 17 82 inches 28 51 inches k k T T Eo EO ae Pi gE BE BE 39 A H 39 fs ga _ EF NOTE The digital sender requires 90 mm 3 5 inches of free space behind the device in order to fully open the top 10 Chapter 1 Device basics ENWW 2 Control panel e Use the control panel e Navigate the Administration menu Information menu e Default Job Options menu e Time Scheduling menu e Management menu e Initial Setup menu e Device Behavior menu e Troubleshooting menu Resets menu e Service menu ENWW 11 Use the control panel The control panel has a VGA touchscreen that provides access to all device functions Use the
37. as faxing e mail and sending a scanned document to a network folder Allow Use of Digital Send Service Off This feature allows you to configure the device for use with an HP Digital Sending Software DSS server On 28 Chapter 2 Control panel ENWW Device Behavior menu A NOTE Values shown with default are the factory default values Some menu items have no default Menu item Sub menu item Values Description Language Select the language from Use this feature to select a different language for the list control panel messages When you select a new language the keyboard layout might also change Keyboard Layout Select the keyboard Use this feature to select a different layout for the configuration from the list keyboard Key Press Sound On default Use this feature to specify whether you hear a sound when you touch the screen or press buttons on the Off control panel Inactivity Timeout Type a value between 10 Use this feature to specify the amount of time that and 300 seconds The elapses between any activity on the control panel and factory default is 60 the device resetting to the default settings seconds Warning Error Behavior Clearable Warnings On Use this feature to set the amount of time that a clearable warning appears on the control panel Job default Continuable Events Auto continue 10 Use this option to configure the device behavior when seconds default the device encounters cert
38. cation shown in this figure ENWW Controlling digital sending security 57 Replace supplies and parts Replace the mylar sheet If you start to see vertical streaks on the scanned images as shown in the figure below you might need to replace the mylar sheet at the base of the ADF The device ships with an envelope containing three extra mylar sheets and installation instructions The envelope is in a pocket behind the ADF vinyl backing as shown in the following figure ABCO dBDCO AdBDCO aBbTa Bb Follow the instructions that come in the envelope to replace the mylar sheet EF NOTE If necessary you can order extra mylar sheet replacement kits from you HP sales representative The HP part number is Q6496A Replace the ADF Maintenance Kit The device notifies you when it is time to replace the ADF Maintenance Kit by showing a message on the control panel display You can view the remaining life of the Maintenance Kit at any time by pressing the Status button on the control panel or visiting the EWS Supplies Status page see the embedded Web server guide on the device CD The ADF Maintenance Kit includes the following items e One pickup roller assembly e One separation pad e Onemylar sheet kit e An instruction booklet Follow the instructions that come with the kit to install it 58 Chapter5 Manage and maintain the device ENW
39. cument letter A4 legal or mixed letter legal Optimize Text Touch this button to change the scanning procedure based on the type of document that you are Picture scanning Job Build Touch this button to activate or deactivate the Job Build mode which enables you to scan several small scan jobs and send them as one file Image Adjustment Touch this button to change the darkness and sharpness settings or to clean up background clutter on the original EA NOTE Once the job has been sent the settings will revert to the default values To change the default settings use the Default Job Options menu under the Administration menu Cancel send To cancel any send job press the Cancel button on the control panel before the send process is complete 42 Chapter4 Use device features ENWW Configure the device to send e mail Before you can send a document to e mail you must configure the device for e mailing NOTE You can also configure the e mail settings by using the embedded Web server which HP recommends For helpful tips and more about configuring the scan e mail feature see the Embedded Web Server User Guide on the device documentation CD For more information on setting up a feature solving a problem or discovering how to use this device go to www hp com support 9250c Supported protocols SMTP LDAP Simple Mail Transfer Protocol SMTP is a set of rules that define the interaction between pro
40. d with your recipient list touch OK Touch OK Finish typing information in the CC and Subject fields on the Send E mail screen if necessary You can check the list of recipients by touching the down arrow in the To text line Press Start Use the local address book Use the local address book to store frequently used e mail addresses If using HP Digital Sending Software the local address book also can be shared between devices that use the same DSS server You can use the address book when you type e mail addresses in the From To CC or BCC fields You can also add or delete addresses in the address book To open the address book touch the address book button Add e mail addresses to the local address book f 2 Touch Local Touch 5 Optional Touch the Name field and in the keyboard that appears type a name for the new entry Touch OK The name is the alias for the e mail address If you do not type an alias name the alias will be the e mail address itself Touch the Address field and in the keyboard that appears type the e mail address for the new entry Touch OK Delete e mail addresses from the local address book You can delete e mail addresses that you no longer use ENWW NOTE To change an e mail address you must first delete the address and then add the corrected address as a new address in the local address book Touch Local Touch the e mail address that you want to delete
41. ded or double sided 2 Orientation Portrait Select the orientation that is most often used to scan originals Select Portrait if the short edge is at the top or select Landscape if the long Landscape edge is at the top Optimize Text Picture Manually Adjust Use this setting to optimize the output for a particular type of original You can optimize the output for text pictures or a mixture Text If you select Manually Adjust you can specify the mix of text and Photograph pictures that will most often be used Image Adjustment Menu item Values Description Darkness Adjust the value within the range Use the setting to adjust the lightness or darkness of the output Background Cleanup Adjust the value within the range Increase the Background Cleanup setting to remove faint images from the background or to remove a light background color Sharpness Adjust the value within the range Adjust the Sharpness setting to clarify or soften the image 16 Chapter 2 Control panel ENWW Default E mail Options Use this menu to set default options for e mails that are sent from the device Menu item Values Description Document File Type PDF default Choose the file format for the e mail JPEG TIFF M TIFF Output Quality High large file Choosing higher quality for output increases the size of the output file Medium default Low small file Resolution 75 DPI Use this feature to select the resolution Use a lower setting to create
42. direct network Connection 64 Use a USB connection to upgrade the device firmware 2 eeeeeeeeeeeeeeeeeteeenneenee 66 Use HP Web Jetadmin to upgrade the firmware ccccccceeceeeeneeeeeseeeneeeeseeeneeeeteenaeeees 66 Upgrade the HP Jetdirect Inside firmware aessseeneesrrresseeerrnannrssnnnaantennnannnannnaaaeennnaaannannn 67 Calibrate the SCAMMER siccccucdicassncuedetisnacanduvcnateteasecatavencedscdesneasecacaannendaddeachseadaadensad adenddaasnnaccndledsaneandeenss 68 6 Problem solving Sources for information about problems 0022 2 ce cee eeeeeeeeeeeeecee cette eect ceaeaaeceeeeeeeeeeeeeeseceaeaaeeeeeeeeeeeeenees 70 Control panel messages essuie a A ennemies 71 Control panel message types eee ce cee eee eete eee e eee etne tees eee tae dina ee ttaaeeeeeeeetaaeeeeeeenaeeeeeseeenaees 71 Resolve control panel MESSAGES ccceeeeeeeeeeeeee eee eeeeeeeeeeeaaaeeeeeeeaeeeeeeeedeeeeeeeaaeeeeenenaees 71 IEI EIE de de aan ee D tee one cages 75 AVOIC JAMS 22 ten rsenete serre EN d anne Autaq ane ladies desire le eee 75 CIS J AMS A tn een dan nan an less entre en anne 75 Solve e mail problems iarsirc a a a a eratese te ei nena ras 77 Validate the e mail server SMTP gateway address 0 eeceeceeeeeeceeeeeeeeeneeeeeeeeeteeeeeeeaas 77 Validate the LDAP gateway address ccceccteeeeee teeter eee terete eee e eee taaeeeeeeneeeeeenene 77 Appendix A Service and
43. dministration menu control panel 15 administrator privileges 2 agreements maintenance 84 Attention light locating 12 B batteries included 91 bins ADF 8 buttons control panel locating 12 touchscreen 14 c calibrating scanner 30 68 Canadian DOC regulations 94 ENWW cleaning exterior 60 clock error message 71 configuration page Information menu 15 viewing 52 contracts maintenance 84 control panel access denied 72 Administration menu 15 buttons 12 E mail Setup menu 28 e mail screen 45 help 14 Home screen 13 Information menu 15 Initial Setup menu 21 lights 12 locating 8 Management menu 20 messages alphabetical list 71 messages numerical list 71 messages types of 71 Resets menu 30 security 57 Send Setup menu 28 Service menu 30 Time Scheduling menu 19 touchscreen buttons 14 copying ADF loading 38 customer support embedded Web server links 55 D Data light locating 12 date setting 19 declaration of conformity 93 default settings Resets menu 30 diagnostics networks 23 digital faxing 50 digital sending address books 46 47 configuring e mail 43 control panel settings 45 error messages 73 74 folders 48 gateways finding 44 job settings 41 LDAP support 43 recipient lists 46 sending documents 45 server settings 43 Setup menu 28 SMTP support 43 validating gateway addresses 77 workflow 49 Digital Sending tab embedded Web server 55 disposal end of life 91 downloading firmware 64 duty
44. dvanced digital sending functions are carried out by the HP Digital Sending Software HP DSS which is included with the device e ADF The legal size ADF accepts up to 50 pages and includes built in duplexing for scanning both sides of a double sided document e interactive touchscreen control panel lIntuitive onscreen menus and wizards help you to complete digital sending tasks e Flatbed scanner The letter A4 size scanner can scan in both black and white and color with the ability to scan up to 1 mm 0 04 inch from the paper edge e Memory The device comes standard with 256 megabytes MB of random access memory RAM e Hard disk The device includes a 40 gigabyte GB internal hard drive for storing documents and settings e Connectivity The device provides a 10 100Base T port through Jetdirect Inside an HP Jetdirect Fast Ethernet port and an enhanced input output EIO expansion slot for connectivity ENWW Features 3 Performance The following sections give specific performance statistics for the digital sender ADF performance The following table shows the images per minute ipm speed of the digital sender ADF Mode Dots per inch dpi Speed ipm A4 Speed ipm letter Simplex mono mode 600 x 600 52 54 600 x 300 53 55 Simplex color mode 600 x 600 29 31 600 x 300 29 31 Duplex mono mode 600 x 600 24 25 600 x 300 24 25 Duplex color mode 600 x 600 18 18 600 x 300 18 18 Duty c
45. e steps are explained in more detail in the following sections 1 Determine the current level of firmware installed on the device 2 Go to the Web site and find out whether a new version is available If it is download the latest firmware to your computer 3 Download the new firmware to the device Determine the current level of firmware 1 Open the configuration page on the device control panel See Use information pages on page 52 2 Scroll to the configuration section marked Device Information to find the firmware date code The firmware date code looks something like this 20030502 05 003 0 Download new firmware from the HP Web site To find the most recent firmware upgrade for the digital sender go to www hp com go 9250c firmware This page also contains instructions about how to download the new firmware version Download the new firmware version from the Web site and then use one of the methods in the following sections to update the digital sender firmware Use FTP to upgrade the firmware on a direct network connection The device must be in a Ready state to receive an RFU file update Any jobs that are ahead of the RFU job in the queue are completed before the update is processed The elapsed time for an update depends on the I O transfer time as well as the time that it takes for the device to reinitialize The I O transfer time depends on a number of things including the speed of the host computer that is sendi
46. eeeeeneeeeeeeaas 41 Cancel Send sise a a a e AE A D tete tdielessie in nnnltegi tenta ttes ioine 42 Configure the device to send e mail ccc 2 srnt anen anti AE NAANA EATA an inner 43 S pported protocOIs iinan a aaa a a a aiaa a EA 43 Configure e mail server settings eesssessessrrreseeerrnnnnsssnnasseetnnnaantnannaaaetennnaaanannnaaaeeenn nanana 43 FING Gateway a2 cer he a a E tre trie asie taie ea led 44 Find the SMTP gateway from the device control panel ceeeeeeeeeeeeeeeeneee 44 Find the SMTP gateway from an e mail Program c sseeeeeeeeeeeeeeeeeeenttaaees 44 SENG AN email suas eeraa an out cedaahaseeeveadveeseavesaashie EARE TA E EEEE AE EEEa 45 Use the Send E mail screen iii 45 Send a dOCUM NE snrnid a a E a a A E a R EE a T 45 Use the auto complete function ss 46 Use the address book 3eme iea a a a e Taa ia Aaaa 46 Create a recipient iSt n pr iian aaa aaa iaaa ai 46 Use the local address BOOK c ceceeeeeecee cece tere eeeeeeeeeececeeaaeaeseeeeeeeeeeeenseetees 47 Add e mail addresses to the local address book 47 Delete e mail addresses from the local address book 05 47 SCAN to a folder indemne etats die Mantes cued uenhdeadbeteenay 48 Scan to a workflow destination sise 49 Send a digital TK orreina en indienne honte en taee annees fan aient e nneaq ee 50 5 Manage and maintain the device Use information PAGES esisiini E NEEE AAAA E
47. elp you resolve device problems Choose the general topic or type of problem from the following list Sources for information about problems e Control panel messages e Jams e Solve e mail problems ENWW 69 Sources for information about problems Source Description Control panel lights e Start LED light The Start LED light is green when the device is ready to scan and amber if an error exists e Ready LED light The green Ready LED light is on when the device is online and ready to scan It flashes when a job is paused It is off if the device is paused or unable to send data e Data LED light The green Data LED light is on when the device is processing a job but has been paused It is off when no job is available to be processed It flashes when the device is transmitting data e Attention LED light lf the red Attention LED light is on the device has encountered a critical error If it flashes the device has encountered an error that requires user attention If it is off the device is operating normally e Sleep LED light If the green Sleep LED light is on the device is in Sleep mode Press the Sleep button or touch the device touchscreen to exit Sleep mode See Control panel layout on page 12 for the location of these LED lights Control panel messages Messages appear on the control panel display when problems exist See Resolve control panel messages on page 71 for a list of messages
48. em Values Description Date Time Date Format YYYY MMM DD Use this feature to set the current date and default time and to set the date format and time format that are used to time stamp outgoing MMM DD YYYY faxes DD MMM YYYY Date Month Day Year Time Format 12 hour AM PM default 24 hour Time Hour Minute AM PM Sleep Delay 1 minute Use this feature to select the time interval that the device should remain inactive before 20 minutes entering Sleep mode 30 minutes default 45 minutes 1 hour 60 minutes 90 minutes 2 hours 4 hours Wake Time Monday Off default Select Custom to set a wake time for each day of the week The device exits sleep mode Tuesday Custom according to this schedule Using a sleep schedule helps conserve energy and Wednesday prepares the device for use so that users do not have to wait for it to warm up Thursday Friday Saturday Sunday ENWW Time Scheduling menu 19 Management menu Use this menu to set up global device management options B NOTE Values shown with default are the factory default values Some menu items have no default Table 2 2 Management menu Menu item Values Description Sleep mode Disable Use this feature to customize the Sleep mode settings for this device Use Sleep Delay default Select Use Sleep Delay to set the device to enter Sleep mode after the delay that is specified in the Time Scheduling menu 20 Chapter2 Control panel ENWW Initial
49. etadmin Version 7 0 or later installed see Use HP Web Jetadmin software on page 56 Complete the following steps to update a single device through HP Web Jetadmin after downloading the RFU file from the HP Web site 1 2 Start HP Web Jetadmin Open the Device Management folder in the drop down list in the Navigation panel Navigate to the Device Lists folder Expand the Device Lists folder and select All Devices Locate the digital sender that you want to update in the list of devices and then click to select it Locate the drop down box for Device Tools in the upper right corner of the window Select Update Printer Firmware from the action list Click Browse under Upload New Firmware Image and navigate to the location of the RFU file that you downloaded from the Web at the start of this procedure Select the file Click Upload to move the RFU file to the correct location on the HP Web Jetadmin server After the upload is complete the browser window refreshes Select the new RFU date code from the Select New Firmware Version drop down menu Click Update Firmware Now HP Web Jetadmin sends the selected RFU file to the device The digital sender control panel shows messages that indicate the progress of the upgrade At the end of the upgrade process the digital sender restarts the firmware 66 Chapter5 Manage and maintain the device ENWW Upgrade the HP Jetdirect Inside firmware ENWW The HP Jetdirect Inside network
50. grams that send and receive e mail In order for the device to send documents to e mail it must be connected to a LAN that has a valid SMTP IP address The SMTP server must also have Internet access If you are using a LAN connection contact your system administrator to obtain the IP address for your SMTP server If you are connecting through a DSL connection contact the service provider to obtain the SMTP server IP address Lightweight Directory Access Protocol LDAP is used to gain access to a database of information When the device uses LDAP it searches a global list of e mail addresses As you begin to type the e mail address LDAP uses an auto complete feature that supplies a list of e mail addresses that match the characters you type As you type additional characters the list of matching e mail addresses becomes smaller The device supports LDAP but a connection to an LDAP server is not required in order for the device to be able to send to e mail A NOTE If you need to change the LDAP settings you must change them by using the embedded Web server For more information see the Embedded Web Server User Guide on the device CD Configure e mail server settings Consult a network administrator or internet service provider ISP for the IP address or the name of the SMTP server Or find the IP address from the device control panel touch Network Address Then use the following procedures to manually configure and test the
51. he device ENWW 3 Locate the white vinyl calibration strips 4 Clean the ADF backing and the calibration strips by wiping them with a clean damp lint free cloth Use an ammonia based surface cleaner to dampen the cloth 5 Close the top of the digital sender x Clean the ADF rollers You should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marks as they exit the ADF A CAUTION Cleaning the rollers too frequently could introduce dust into the device 1 Open the scanner lid l LA ENWW Clean the device 61 2 Locate the rollers near the vinyl calibration strips 3 Wipe the rollers gently with a clean water dampened lint free cloth A CAUTION Do not pour water directly onto the rollers Doing so might damage the device 4 Close the scanner lid 4 5 Push the release button to open the ADF cover 7 Wipe the rollers with a clean water dampened lint free cloth A CAUTION Do not pour water directly onto the rollers Doing so might damage the device 62 Chapter5 Manage and maintain the device ENWW 8 Locate the separation pad 9 Wipe the pad with a clean water dampened lint free cloth 10 Close the ADF cover ENWW Clean the device 63 Upgrade the firmware The HP 9250C Digital Sender features remote firmware update RFU capability Use the following steps for remotely upgrading digital sender firmware Thes
52. hernet 100Base TX or Ethernet 10Base T Digital senders or HP multi function peripheral MFP devices An HP DSS server can support up to 1000 HP 9250C Digital Senders HP 9200C Digital Senders or MFP devices on the same network Each device can be individually configured to support any or all of the digital sending options 2 NOTE HP DSS does not support the HP 9100C or 8100C Digital Senders Web browser Users can use a Web browser from any computer on the network to configure and monitor the digital sender by using HP Web Jetadmin or the digital sender s embedded Web server SMTP enabled e mail server This gateway facilitates the e mail and Internet fax digital sending options LAN fax server requires DSS A LAN fax server is a network device that centrally handles the sending and receiving of large numbers of fax jobs HP DSS can be used to configure the digital sender to route outgoing faxes to a LAN fax server LDAP server FTP server An LDAP server is a directory server that contains recipients names and e mail addresses and supports Lightweight Directory Access Protocol LDAP HP DSS uses the LDAP server to obtain addresses for the digital sender address book A file transfer protocol FTP server can be used as a destination for documents scanned by the digital sender Domain controller Novell directory server requires DSS In order to support user authentication the digital sender m
53. ibutes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Sleep mode which saves natural resources and saves money without affecting the high performance of this product Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Material restrictions ENWW This HP product does not contain added mercury This HP product contains a battery that might require special handling at end of life The batteries contained in or supplied by Hewlett Packard for this product include the following HP 9250C Digital Sender device Type Carbon monofluoride lithium battery BR1632 Weight 1 5 g Location On formatter board User removable No Batterij niet weggooien maar inleveren als KCA Environmental Product Stewardship program 91 X RE to For recycling information you can go to www hp com recycle or contact your local authorities or the Electronics Industries Alliance www eiae org Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is Your responsibility to dispose of your waste eq
54. ice on If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c 58 XX ERROR To continue turn off then on A temporary error has occurred Turn the device off and then turn the device on If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c 59 XY ERROR To continue turn off then on A temporary error has occurred Turn the device off and then turn the device on If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c 79 XXXX ERROR To continue turn off then on A critical hardware error occurred Turn the device off and then turn the device on If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c 8X YYYY EIO ERROR To continue turn off then on The EIO accessory card has encountered a critical error as specified by YYYY Try the following actions to clear the message 1 Turn the device off and then turn the device on 2 Turn the device off reinstall the EIO accessory and then turn the device on 3 Replace the ElO accessory 8X YYYY EMBEDDED JETDIRECT ERROR To continue turn off then on The embedded HP Jetdirect pri
55. il Seth em an saat acct cate eaaieanid RA nd aa Kaea Eaa a Eaa EEEa aE 28 Send Setup Men s onnan a ia a a a AE a a aa E aa E aa 28 Device Behavior Menu massiciioio aiden a a a les nres entente lle 29 Troubleshooting mMenu 5225388 E T OAA 30 Resets M NU send na a aaa daa AAE AEN 30 SEFVICE MEDU sairaana aiea a aa a aE a aa a aaa aaa a aa aaa aaa 30 3 Connectivity ENWW iii Novell NetWare Supports dissidents aaa a a a aa a aaa aai 32 Network COMMQUPANON 2 5 sara a deeded 33 Configure TCP IPV4 parameters 4 444444 33 Set an IP address 4 Hie unes e a ace epuedeegsvidaeg deved taste ane 33 set the Subnet Mask serran dite ne afen nie ttert alu dettninunet 34 Set the default gateway 0 0 ccc eeceeee eee eene eter eetneeeeeeeeaeeeeeetaeeeeeeeiaeeeeeeeaaes 34 Configure TCP IPV6 parameters c ccccccecseeeeeeneneeeeeeencneaeeeeeenendadeesencnaveessacenaeeesenendaeeneens 35 HP Jetdirect EIO print servers ss 35 4 Use device features Load medi sirisser cad charansgunsadvasdiecenandeasdehadaden ddgetaacensennag 38 Load media on the scanner glass ccccccecceeeeeeeeeeeneeeeeeeeeeeeeeeeeeaaeeeeeeeaeeeeeeeessneeeeseaes 38 Load the automatic document feeder ADF ss 38 Use the Keyboard sessed taste Migheioeieiche EEO ETEEN EE EE ease 40 Basic send information sise 41 LOG IN 4 ieee eee E ateag enter E tea a ian aa ee tete T 41 Change settings for the current JOD oo eee ceennee ee eeeente eee teeeaeeeeeeeeaaeeseeeaeee
56. ile a JPG file does not have the same quality as a PDF the recipient can view a JPG file easily with an Internet browser This file format produces one e mail attachment for each scanned page The recipient can manipulate the JPG files and import them into various programs e TIFF This standard file format interfaces well with many computer programs and can be manipulated by the recipient This file format produces one e mail attachment for each scanned page e MTIFF An MTIFF is a multipage TIFF file that saves multiple scanned pages into a single e mail attachment B NOTE Ifthe network limits the file size of e mail attachments MTIFF and PDF files might be divided into multiple e mail attachments ENWW Basic send information 41 Button Description Output Quality Touch this button to increase or decrease the print quality of the file being scanned A higher quality setting produces a larger file size Resolution Touch this button to change the scan resolution A higher resolution setting produces a larger file size Color Black Touch this button to determine whether you will scan the document in color or in black and white Original Sides Touch this button to indicate if the original document is one sided or two sided Content Orientation Touch this button to select either the portrait or landscape orientation for the original Original Size Touch this button to select the size of the do
57. illiseconds for packet transmission and response RTT Average Shows the average round trip time RTT from 0 to 4096 milliseconds for packet transmission and response Ping In Progress Shows whether a ping testis in progress Yes indicates a test in progress and No indicates that a test completed or was not run Refresh When viewing the ping test results this item updates the ping test data with current results Select Yes to update the data or No to maintain the existing data However a refresh automatically occurs when the menu times out or you manually return to the main menu Link Speed The link speed and communication mode of the print server must match the network The available settings depend on the device and installed print server Select one of the following link configuration settings CAUTION If you change the link setting network communications with the print server and network device might be lost Auto default The print server uses auto negotiation to configure itself with the highest link speed and communication mode allowed If auto negotiation fails either 100TX HALF or 10TX HALF is set depending on the detected link speed of the hub switch port A 1000T half duplex selection is not supported 10T Half 10 Mbps half duplex operation 10T Full 10 Mbps Full duplex operation 100TX Half 100 Mbps half duplex operation 100TX Full 100 Mbps full duplex operation
58. inistrator can select the format that the device uses to show the date and time for example 12 hour format or 24 hour format ENWW Use the control panel 13 Buttons on the touchscreen The status line on the touchscreen provides information about the status of the device Various buttons can appear in this area The following table describes each button Home button Touch the home button to go to the Home screen from any other screen Start button Touch the Start button to begin the action for the feature that you are using Ey NOTE Thename of this button changes for each feature For example in the E mail feature the button is named Send E mail Stop button If the device is processing a fax job the Stop button appears instead of the Start button Touch the Stop button to halt the current job The device prompts you to cancel the job or to resume it Error button The error button appears whenever the device has an error that requires attention before it can continue Touch the error button to see a message that describes the error The message also has instructions for solving the problem Warning button The warning button appears when the device has a problem but can continue functioning Touch the warning button to see a message that describes the problem The message also has instructions for solving the problem Help button Touch the help button to open the built in online Help system For more
59. ion Protocol for automatic configuration from a DHCPv4 server If selected and a DHOP lease exists DHCP Release and DHCP Renew menus are available to set DHCP lease options Auto IP Use automatic link local IPv4 addressing An address in the form 169 254 x x is assigned automatically Manual Use the Manual Settings menu to configure TCP IPv4 parameters such as an IPv4 address like 123 123 123 123 ENWW Initial Setup menu 21 Table 2 3 Jetdirect sub menus continued Menu item Sub menu item Sub menu item Values and Description DHCP Release This menu appears if Config Method was set to DHCP and a DHCP lease for the print server exists No default The current DHCP lease is saved Yes The current DHCP lease and the leased IP address are released DHCP Renew This menu appears if Config Method was set to DHCP and a DHCP lease for the print server exists No default The print server does not request to renew the DHCP lease Yes The print server requests to renew the current DHCP lease Manual Settings Available only if Config Method is set to Manual Configure parameters directly from the device control panel IP Address The unique IP address of the device n n n n where n is a value from 0 to 255 Subnet Mask The subnet mask for the device m m m m where m is a value from 0 to 255 Syslog Server The IP address of the syslog server used to receive and log syslog messages Default Gatewa
60. ion a log in screen appears 1 Touch Username and then type your network user name 2 Touch Password and then type your network password Contact your system administrator if you are unsure of what to use 3 Depending on the network configuration provide the necessary network information e Windows networking systems Provide the domain name e Novel Bindery Provide the server name e Novell NDS Provide the tree and context 4 Touch OK After you have logged in a LOG OUT button appears on the home screen Touch this button or press the Reset button on the control panel to log out when you have finished your job You are also automatically logged out after a period of inactivity The default timeout setting is 60 seconds The system administrator can change this setting Change settings for the current job Use the More Options button in the Send E mail Send to Network Folder or Send to Workflow screens to change the following settings for the current scan job Button Description Document File Type Touch this button to change the type of file the device creates after scanning the document The file types are as follows e PDF The PDF file format is the default setting and it offers the best overall text and graphics quality However the recipient must have an Adobe Acrobat viewer installed to read PDF files This file format produces one e mail attachment that contains all the scanned pages e JPG Wh
61. ion of incidental or consequential damages so the above limitation or exclusion may not apply to you Note The limited warranty for this product and accompanying software is located in the product documentation that you received with this product Please review it at this time ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOU MUST RETURN THE SOFTWARE FORA FULL REFUND IF THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND 82 Appendix A Service and support ENWW Availability of support and service Around the world HP provides a variety of service and support options for purchase Availability of these programs will vary depending upon your location ENWW Availability of support and service 83 HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services vary by location Contact HP Customer Care to determine the services available to you and for more information about maintenance agreements In general the digital sender will have the following maintenance agreement Next Day Onsite Service This agreement provides support by the next working day following a service request Extended coverage hour
62. istrator privileges 2 configuring 33 configuring gateway addresses 43 default gateway 34 diagnostics 23 finding SMTP gateways 44 HP Jetdirect Inside 3 HP Jetdirect print server error messages 72 HP Web Jetadmin 56 IP address 33 link speed settings 26 requirements 6 SMTP servers 43 subnet mask 34 TCP IP parameters 33 TCP IP settings 21 testing SMTP settings 44 validating gateway addresses 77 Next Day Onsite Service 84 noise specifications 87 Novell login required 74 Novell NetWare support 32 O on off switch 8 online help control panel 14 onsite service 84 operating environment specifications 87 operating system requirements 6 ENWW ordering supplies through embedded Web server 55 output bins ADF 8 P pages per minute 4 paper jam release button locating 8 paper jams preventing 75 paper specifications 7 passwords 57 physical specifications 10 86 ports 8 power specifications 86 power switch 8 privileges administrator 2 problem solving Error button control panel touchscreen 14 gateway addresses 77 messages types of 71 networks 23 R Ready light locating 12 recipient lists 46 regulatory statements declaration of conformity 93 release button jams 8 remote firmware update RFU 64 replacing ADF Maintenance Kit 58 mylar sheet 58 reset button 12 Resets menu control panel 30 rollers cleaning 61 S scanner 3 scanner calibration 30 68 scanner errors 73 scanner glass scanning from 38
63. l status information View and change the device control panel menu configuration View internal pages Receive notification of device events View and change network configuration View support content that is specific to the current state of the device When the device is connected to the network the embedded Web server is automatically available To use the embedded Web server you must have Microsoft Internet Explorer 4 and later or Netscape Navigator 4 and later The embedded Web server works when the device is connected to an IP based network The embedded Web server does not support IPX based or AppleTalk printer connections You do not need Internet access to open and use the embedded Web server Open the embedded Web server by using a network connection ENWW i In a supported Web browser on your computer type the device IP address or host name in the address URL field To find the IP address or host name either touch the Network Address button on the device control panel touchscreen or view the configuration page A NOTE After you open the URL you can bookmark it so that you can return to it quickly in the future The embedded Web server has three tabs that contain settings and information about the device the Information tab the Settings tab and the Networking tab Click the tab that you want to view See Embedded Web server sections on page 54 for more information about each tab Use the embedded Web server 53
64. livery error A digital send job has failed and cannot be delivered Send the job again Jam in document feeder Media is jammed in the document feeder ADF Remove jammed media from the document feeder ADF Follow the instructions in the onscreen dialog box or see Clear jams on page 75 If the message persists after all jams have been cleared a sensor might be stuck or broken Contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c LDAP server is not responding Contact administrator The LDAP server has exceeded the time out value for an address request Verify the LDAP server address See Solve e mail problems on page 77 Contact the network administrator ENWW Control panel messages 73 Table 6 1 Control panel messages continued Control panel message Description Recommended action Network connection required for digital sending Contact administrator A digital sending feature has been configured but a network connection is not detected Verify the network connection Contact the network administrator Novell Login Required Novell authentication has been enabled for this destination Enter Novell network credentials to access the copy and fax features Password or name is incorrect Please enter correct login Scan failure Press Start to rescan The user name or password was typed incorrectly
65. lling digital sending security Replace supplies and parts Clean the device Upgrade the firmware Calibrate the scanner 51 Use information pages From the control panel touchscreen view pages that give details about the device and its current configuration Page description How to view the page Configuration page 1 From the Home screen touch Administration Shows device settings and installed 2 Touch Information accessories 3 Touch Configuration Status Pages 4 Touch Configuration Page 5 Touch Show Ey NOTE If the device contains an HP Jetdirect print server or an optional hard disk drive additional configuration pages that provide information about those devices appear Usage page 1 From the Home screen touch Administration Shows a page count for each size of 2 Touch Information paper scanned the number of one sided simplexed or two sided 3 Touch Configuration Status Pages duplexed pages and the average percentage of coverage 4 Touch Usage Page 5 Touch Show 52 Chapter5 Manage and maintain the device ENWW Use the embedded Web server B NOTE If you use the HP Digital Sending Software provided on the digital sender software CD you must use the HP MFP DSS Configuration Utility to perform the functions below described in this section See the HP Digital Sending Software Support Guide on the documentation CD for configuration instructions View device contro
66. llows you to scan a document and then send it directly to a network printer for printing 1 Place the document face down on the scanner glass or face up in the ADF 2 From the Home screen touch Workflow 3 Select the destination to which you want to scan 4 In the Text Field field type the data that you want to accompany the file and then touch Send Workflow ENWW Scan to a workflow destination 49 Send a digital fax Digital faxing is available when you install the optional HP Digital Sending Software For information about ordering this software go to www hp com go 9250c software With digital faxing the device does not need to be connected directly to a phone line Instead the device can send a fax in one of three ways e LAN fax sends faxes through a third party fax provider e Microsoft Windows 2000 fax is a fax modem and digital sender module that the computer uses to operate as a turnkey gateway fax e Internet fax uses an Internet fax provider to process faxes The fax is delivered to a traditional fax machine or sent to the user s e mail For complete information about using digital faxing see the documentation that is provided with the HP Digital Sending Software 50 Chapter4 Use device features ENWW 5 Manage and maintain the device ENWW This chapter describes how to manage and maintain the device Use information pages Use the embedded Web server Use HP Web Jetadmin software Contro
67. make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL ENWW Hewlett Packard limited warranty statement 79 INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 80 Appendix A Service and support ENWW Customer self repair warranty service ENWW HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace the
68. n that you want The HP Web Jetadmin software can automatically notify you when new plug ins are available On the Product Update page follow the directions to automatically connect to the HP Web site If installed on a host server HP Web Jetadmin is available to any client through a supported Web browser such as Microsoft Internet Explorer 6 0 for Windows or Netscape Navigator 7 1 for Linux Browse to the HP Web Jetadmin host E4 NOTE Browsers must be Java enabled Browsing from an Apple PC is not supported 56 Chapter5 Manage and maintain the device ENWW Controlling digital sending security The digital sender has been designed with security in mind It includes a variety of features that work to protect the security of the digital sending process Network authentication The digital sender s most basic security feature is its ability to require a network login before a user can use the digital sending functions This prevents unauthorized users from walking up to the device and sending documents Additionally the digital sender supports several authentication methods that offer a high level of encryption and security Secure e mail A number of third party software vendors offer services for secure e mail delivery The Secondary e mail feature is designed to work with one of these third party software programs for users that require an extra measure of data security For more information see the DSS support guide Restrict
69. nder Jetdirect Firmware Available on HP Web Jetadmin Click the Update Firmware Now button to update the Jetdirect firmware Upgrade the firmware 67 Calibrate the scanner Calibrate the scanner to compensate for offsets in the scanner imaging system carriage head for ADF and flatbed scans Because of mechanical tolerances the scanner s carriage head might not read the position of the image accurately During the calibration procedure scanner offset values are calculated and stored The offset values are then used when producing scans so that the correct portion of the document is captured Scanner calibration should be carried out only if you notice offset problems with the scanned images The scanner is calibrated before it leaves the factory It needs to be calibrated again only rarely 1 2 From the Home screen touch Administration Touch Troubleshooting Place the calibration sheet that came with the digital sender on the flatbed scanner Ey NOTE If you do not have the calibration sheet that came with the digital sender go to www hp com go 9250c_ scanner cal to download and then print the sheet Touch Calibrate Scanner and then follow the instructions in the onscreen dialog box The device starts the calibration process and Calibrating appears on the touchscreen status line until the process is complete 68 Chapter5 Manage and maintain the device ENWW 6 Problem solving This information is organized to h
70. ng the update If the remote firmware update process is interrupted before the firmware is downloaded while Receiving Upgrade appears on the control panel display the firmware file must be sent again If power is lost during the flash DIMM update while the Performing Upgrade message appears on the control panel display the update is interrupted and the message Resend Upgrade appears in English only on the control panel display Follow these instructions to perform the upgrade by using FTP 64 Chapter5 Manage and maintain the device ENWW ENWW a ay og ot ou 10 11 12 NOTE The firmware update involves a change in the format of nonvolatile random access memory NVRAM Any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settings that are different from the defaults If you do not already have it get the TCP IP address of the digital sender from the EIO Jetdirect page The HP Jetdirect page is the second page that you see when viewing the configuration page on the control panel Ex NOTE Before connecting to the digital sender make sure that it is not in Sleep mode Also make sure that any error messages are cleared from the control panel display Open a command window on your computer Type ftp lt TCP IP ADDRESS gt For example if the TCP IP address is 192 168 0 90 type ftp 192 168 0 90 Press Enter on the keyboard
71. ns its address its configuration information or both from a DHCPV6 server Router Unavailable If a router is not available the print server should attempt to obtain its stateful configuration from a DHCPV6 server Always Whether or not a router is available the print server always attempts to obtain its stateful configuration from a DHCPV6 server Primary DNS Manual Settings Use this item to specify an IPv6 address for a primary DNS server that the print server should use Use this item to manually set IPv6 addresses on the print server Enable Select this item and choose On to enable manual configuration or Off to disable manual configuration Address Use this item to type a 32 hexadecimal digit IPV6 node address that uses the colon hexadecimal syntax Proxy Server Specifies the proxy server to be used by embedded applications in the device A proxy server is typically used by network clients for Internet access It caches Web pages and provides a degree of Internet security for those clients To specify a proxy server enter its IPv4 address or fully qualified domain name The name can be up to 255 octets For some networks you might need to contact your internet service provider ISP for the proxy server address Proxy Port Type the port number used by the proxy server for client support The port number identifies the port reserved for proxy activity on your network and can be a value f
72. nt server has encountered a critical error as specified by YYYY Turn the device off and then turn the device on If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c Access denied menus locked The control panel function that you are trying to use has been locked to prevent unauthorized access Contact the network administrator 72 Chapter6 Problem solving ENWW Table 6 1 Control panel messages continued Control panel message Description Recommended action Authentication Required Authentication has been enabled for this feature or destination A username and password are required Type the user name and password or contact the network administrator Authentication Required To Use This Feature A user name and password are required Type the user name and password or contact the network administrator Check the glass and remove any paper To continue press Start A digital send or copy job has been performed from the scanner glass but the original document needs to be removed Remove the original document from the scanner glass and then press Start Close flatbed cover during initialization The scanner cannot initialize while the scanner cover is open Close the scanner cover Digital send communication error An error has occurred during a digital send task Contac
73. o configure device digital sending settings from your computer Networking tab Provides the ability to change network settings from your computer e General Settings Allows you to provide or change administrator information e E mail Settings Allows you to change such e mail settings as e mail server address authentication requirements and the default From address e Send to Folder Allows you to enable or disable the send to folder feature define network folders that can receive files and set network folder settings e Addressing Allows you to configure the device to use an LDAP address book and server e Address book Allows you to add a predefined list of destination e mail addresses to the device address book e Log Allows you to view digital sending job information including any errors that occur e Preferences Allows you to configure general settings for the digital sending features such as the default scanner settings Network administrators can use this tab to control network related settings for the device when it is connected to an IP based network This tab does not appear if the device is directly connected to a computer or if the device is connected to a network using anything other than an HP Jetdirect print server EF NOTE The Networking tab can be password protected Other links Contains links that connect you to the Internet e HP Instant Support Connects you to the HP Web site to hel
74. ontrol panel message Description Recommended action 11 XX Internal clock error To continue The device real time clock has experienced Whenever the device is turned off and then touch OK an error turned on again set the time and date at the control panel See Time Scheduling menu on page 19 If the error persists you might need to replace the formatter 30 1 YY Scanner failure An error has occurred in the scanner Turn the device off and then on If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c 49 XXXXX ERROR To continue turn off A critical firmware error has occurred Turn the device off and then turn the device then on on If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c ENWW Control panel messages 71 Table 6 1 Control panel messages continued Control panel message Description Recommended action 54 XX ERROR To continue turn off then on 57 X ERROR To continue turn off then on A temporary error has occurred A temporary error has occurred Turn the device off and then turn the device on If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c Turn the device off and then turn the dev
75. p you find solutions This service analyzes your device error log and configuration information to provide diagnostic and support information specific to your device e Shop for Supplies Connects to the HP SureSupply Web site where you will receive information on options for purchasing original HP supplies such as the ADF maintenance kit or paper e Product Support Connects to the support site for the device from which you can search for help regarding general topics Eg NOTE You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the embedded Web server you must connect before you can visit these Web sites Connecting might require that you close the embedded Web server and reopen it ENWW Use the embedded Web server 55 Use HP Web Jetadmin software HP Web Jetadmin is a Web based software solution for remotely installing monitoring and troubleshooting network connected peripherals The intuitive browser interface simplifies cross platform management of a wide range of devices including HP and non HP devices Management is proactive allowing network administrators the ability to resolve issues before users are affected Download this free enhanced management software at www hp com go webjetadmin_ software To obtain plug ins to HP Web Jetadmin click plug ins and then click the download link that is next to the name of the plug i
76. plies to specific e mail addresses Security Allows you to set a password that must be entered to gain access to the Settings and Networking tabs Enable and disable certain features of the embedded Web server Authentication Manager Allows you to set the device functions that require users to successfully log in before use LDAP Authentication Allows you to configure the digital sender to authenticate against an LDAP server Kerberos Authentication Allows you to configure the digital sender to authenticate against a Kerberos Domain Controller Edit Other Links Allows you to add or customize a link to another Web site This link is displayed in the Other Links area on all embedded Web server pages Device Information Allows you to name the device and assign an asset number to it Enter the name and e mail address for the primary contact who will receive information about the device Language Allows you to determine the language in which to display the embedded Web server information Date amp Time Allows time synchronization with a network time server Wake Time Allows you to set or edit a wake time for the device 54 Chapter5 Manage and maintain the device ENWW Tab or section Options Ey NOTE The Settings tab can be password protected If this device is ona network always consult with the system administrator before changing settings on this tab Digital Sending tab Provides the ability t
77. protocols and operating systems HP Jetdirect print servers facilitate network management by allowing you to connect a device directly to your network at any location HP Jetdirect print servers also support the Simple Network Management Protocol SNMP which provides remote device management and troubleshooting through the HP Web Jetadmin software B NOTE Configure the card through the control panel the device installation software or HP Web Jetadmin Refer to the HP Jetdirect print server documentation for more information Network configuration 35 36 Chapter 3 Connectivity ENWW 4 Use device features This section provides instructions for how to carry out common digital sending tasks Load media e Use the keyboard e Basic send information e Configure the device to send e mail e Send an e mail e Scan toa folder e Scan to a workflow destination e Send a digital fax ENWW Load media You can load media to scan either on the scanner glass or in the ADF Load media on the scanner glass Use the scanner glass to scan small lightweight less than 60 g m or 16 Ib or irregularly sized originals such as receipts newspaper clippings photographs or old or worn documents A Place the document face down on the scanner glass with the top right hand corner of the document on the upper right corner of the scanner glass Load the automatic document feeder ADF Use the ADF to scan a document
78. r 7 physical 86 space requirements 10 speed 4 speed specifications 4 Start button 12 Start button control panel touchscreen 14 status embedded Web server 54 Home screen control panel 13 messages types of 71 Status button 12 Stop button 12 Stop button control panel touchscreen 14 subnet mask 34 supplies ordering through embedded Web server 55 Resets menu 30 status viewing with embedded Web server 54 98 Index support workflow send to 49 embedded Web server links 55 system requirements 6 T TCP IP settings 21 technical support 84 temperature specifications 87 tests networks 23 time setting 19 Time Scheduling menu control panel 19 timeout settings 21 touch screen cleaning 60 troubleshooting about 70 control panel messages numerical 71 error messages alphabetical list 71 jams 75 U upgrading firmware 64 usage page viewing 52 V validating gateway addresses 77 voltage specifications 86 W wake time setting 19 Warning button control panel touchscreen 14 warranty Customer self repair 81 extended 84 product 79 software 82 Web Jetadmin 66 Web sites firmware downloading 64 HP Web Jetadmin downloading 56 Material Safety Data Sheet MSDS 92 Windows 2000 fax 50 ENWW 2007 Hewlett Packard Development Company L P www hp com CB472 90949
79. rking and I O Touch Embedded Jetdirect Touch TCP IP Touch IPV4 Settings Touch Config Method Touch Manual Touch Save Touch Manual Settings Touch Subnet Mask Touch the Subnet Mask text box Use the touchscreen keypad to type the subnet mask Touch OK Touch Save Set the default gateway 1 O Or mow ae D Scroll to and touch Administration Scroll to and touch Initial Setup Touch Networking and I O Touch Embedded Jetdirect Touch TCP IP Touch IPV4 Settings Touch Config Method Touch Manual Touch Save 34 Chapter 3 Connectivity ENWW 10 Touch Manual Settings 11 Touch Default Gateway 12 Touch the Default Gateway text box 13 Use the touchscreen keyboard to type the default gateway 14 Touch OK 15 Touch Save Configure TCP IPv6 parameters The digital sender has limited IPv6 capability on a network JetDirect Inside or any EIO JetDirect card can connect to an IPv6 network and the device can be viewed and configured through WebJet Admin and the embedded Web server but it currently has no capability to perform any type of digital sending through IPv6 Digital send functionality is through IPv4 only For information about configuring the device for a TCP IPv6 network see the HP Jetdirect Print Server Administrator s Guide HP Jetdirect EIO print servers ENWW HP Jetdirect print servers network cards can be installed in the EIO slot These cards support multiple network
80. rol panel 1 2 3 4 From the Home screen touch Administration Touch Initial Setup Touch E mail Setup and then touch Find Send Gateways The touchscreen displays a list of detected SMTP servers Select the correct SMTP server and then touch OK Find the SMTP gateway from an e mail program Because most e mail programs also use SMTP to send e mail and LDAP to address e mail messages you might be able to find the hostname of the SMTP gateway and LDAP server by looking at the settings for your e mail program EA NOTE The find gateway features might be unable to detect a valid SMTP server on the network if it uses an internet service provider ISP To find the ISP e mail server address contact the ISP 44 Chapter4 Use device features ENWW Send an e mail The device scans both black and white and color originals You can use default settings or change the scanning preferences and file formats The following are the default settings e Color e PDF requires the recipient to have an Adobe Acrobat viewer to view the e mail attachment Use the Send E mail screen Use the touchscreen to navigate through the options on the Send E mail screen O og 5 1 Send E mail button Touching this button scans the document and sends an e mail file to the provided e mail addresses 2 Home button Touching this button opens the Home screen 3 From field 4 To field
81. rom 0 to 65535 Diagnostics Embedded Test This menu provides tests to help diagnose network hardware or TCP IP network connection problems Embedded tests help to identify whether a network fault is internal or external to the device Use an embedded test to check hardware and communication paths on the print server After you select and enable a test and set the execution time you must select Execute to initiate the test Depending on the execution time a selected test runs continuously until either the device is turned off or an error occurs and a diagnostic page appears ENWW Initial Setup menu 23 Table 2 3 Jetdirect sub menus continued Menu item Sub menu item Sub menu item Values and Description Perey Meat CAUTION Running this embedded test will erase your TCP IP configuration This test performs an internal loopback test An internal loopback test will send and receive packets only on the internal network hardware There are no external transmissions on your network Select Yes to choose this test or No to not choose it HTTP Test This test checks operation of HTTP by retrieving predefined pages from the device and tests the embedded Web server Select Yes to choose this test or No to not choose it SNMP Test This test checks operation of SNMP communications by accessing predefined SNMP objects on the device Select Yes to choose this test or No to not choose it Select All
82. s and extended travel beyond HP s designated service zones are available on most on site agreements for additional charges 84 Appendix Service and support ENWW B Specifications ENWW Physical specifications Electrical specifications Power consumption specifications Environmental specifications Acoustic emissions 85 Physical specifications Table B 1 Physical specifications without keyboard extended Height Depth Width Weight 340 26 mm 571 82 mm 452 62 mm 23 09 kg 13 40 inches 22 51 inches 17 82 inches 50 Ibs Electrical specifications Table B 2 Electrical specifications Power requirements 100 240V 410 50 60 Hz 2 Hz Minimum recommended circuit capacity 1 0 Amp WARNING Power requirements are based on the country region where the device is sold Do not convert operating voltages This will damage the digital sender and void the product warranty Power consumption specifications Table B 3 Power consumption average in watts Scanning 55 ipm Ready Sleep Off 98 W 35 W 15 7 W OW Values subject to change See www hp com support 9250c for current information Power reported is highest value measured for color and monochrome scanning using all standard voltages Default time from Ready mode to Sleep 60 minutes Heat dissipation in Ready mode 123 BTU Hour N w EN 86 AppendixB Specifications ENWW Environmental specifications
83. s to you that the HP SOFTWARE PRODUCT will not fail to execute its programming instructions for 90 days after the date of purchase due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace SOFTWARE PRODUCT media which does not execute its programming instructions due to such defects N HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to replace the SOFTWARE PRODUCT to a condition as warranted HP may request that you uninstall the SOFTWARE PRODUCT and return it to HP for a refund ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province gt THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some states or provinces do not allow the exclusion or limitat
84. scanner head lock 8 scanning ADF loading 38 job settings 41 using scanner glass 38 scanning e mail validating gateway addresses 77 scanning to e mail address books 46 sending documents 45 scanning to e mail address books 47 configuring 43 control panel settings 45 error messages 73 74 gateways finding 44 LDAP support 43 recipient lists 46 sending documents 45 server settings 43 SMTP support 43 scanning to folder 48 scanning to workflow 49 security lock device 57 software access 57 Send Setup menu 28 Send to Folder 48 Send to Workflow 49 sending to e mail address books 46 sending documents 45 sending to e mail about 43 address books 47 error messages 73 74 gateways finding 44 job settings 41 LDAP support 43 recipient lists 46 sending documents 45 server settings 43 settings 45 SMTP support 43 validating gateway addresses 77 serial number locating 8 service agreements 84 Service menu control panel 30 Settings tab embedded Web server 54 Sleep button 12 Index 97 Sleep mode settings 19 20 SMTP gateways error messages 74 SMTP servers configuring gateway address 43 connecting to 43 finding gateways 44 gateways finding 44 settings 43 testing 44 validating gateway addresses 77 software restricting access 57 warranty 82 space requirements 10 specifications acoustic emissions 87 duty cycle 4 electrical 86 environment 87 features 3 network requirements 6 pape
85. se parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used Customer self repair warranty service 81 Hewlett Packard limited warranty statement for software HP PRODUCT DURATION OF WARRANTY HP MFP DIGITAL SENDING SOFTWARE v 4 90 days HP warrant
86. se the embedded Web server to create and manage the e mail address book For more information see the embedded Web server guide on the device CD Create a recipient list 1 2 From the Home screen touch E mail Complete one of the following steps e Touch To to open the keyboard screen and then type the recipients e mail addresses Separate multiple e mail addresses with a semicolon or by touching Enter on the touchscreen e Use the address book a On the Send E mail screen touch the address book button to open the address book b Navigate the entries in the address book by using the scroll bar Hold down the arrow to scroll quickly through the list c Highlight the name to select a recipient and then touch the add button You can also select a distribution list by touching the drop down list at the top of the screen and then touching All or add a recipient from a local list by touching Local in the drop down list Highlight the appropriate names and then touch to add the name to your list of recipients 46 Chapter 4 Use device features ENWW 6 You can remove a recipient from your list by scrolling to highlight the recipient and then touching the remove button The names in the recipient list are placed in the text line of the keyboard screen If you want you can add a recipient that is not found in the address book by typing the e mail address on the keyboard After you are satisfie
87. sing an e mail job the control panel message prompts you to cancel or resume the job 10 Start button and light 12 Chapter 2 Control panel Starts digital sending or resumes a job that has been interrupted When the light is glowing the device is ready to start scanning ENWW Home screen The home screen provides access to the device features and it indicates the current status of the device Ex NOTE Depending on how the system administrator has configured the device the features that appear on the home screen can vary 1 Features Depending on how the system administrator has configured the device the features that appear in this area can include any of the following items o Fax e E mail e Secondary E mail e Network Folder e Supplies Status e Administration 2 Device status line The status line provides information about the overall device status Various buttons appear in this area depending on the current status For a description of each button that can appear in the status line see Buttons on the touchscreen on page 14 3 Help button Touch the Help button to open the embedded help system 4 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features 5 Network Address button Touch Network Address to find information about the network connection 6 Date and time The current date and time appear here The system adm
88. smaller files 150 DPI default 200 DPI 300 DPI Color Black Color scan default Specify whether the e mail will be in black or in color Black white scan TIFF Version TIFF 6 0 default Use this feature to specify the TIFF version to use when saving scanned files TIFF Post 6 0 ENWW Default Job Options menu 17 Default Send to Folder Options Use this menu to set default options for scan jobs sent to the computer Menu item Values Description Color Black Color scan Specify whether the file will be in black or in color Black white scan default Document File Type PDF default Choose the file format for the file M TIFF TIFF JPEG TIFF version TIFF 6 0 default Use this feature to specify the TIFF version to use when saving scanned files TIFF post 6 0 Output Quality High large file Choosing higher quality for output increases the size of the output file Medium default Low small file Resolution 75 DPI Use this feature to select the resolution Use a lower setting to create smaller files 150 DPI default 200 DPI 300 DPI 400 DPI 600 DPI 18 Chapter 2 Control panel ENWW Time Scheduling menu Use this menu to set options for setting the time and for setting the device to enter and exit Sleep mode B NOTE Values shown with default are the factory default values Some menu items have no default Menu item Sub menu item Sub menu it
89. software access In order to keep the digital sender secure you must also restrict access to the software programs that can be used to configure the device By default the digital sending configuration options in the embedded Web server EWS are disabled when the digital sender begins using the HP DSS service The digital sender can then only be configured by using the HP MFP DSS Configuration Utility This centralizes configuration tasks and helps control security You should make sure that the HP DSS is installed on a secure server and that the HP MFP DSS Configuration Utility cannot be used by unauthorized users In addition you can also set a password in EWS to prevent access to the device settings tabs After the password has been set users can only see the EWS Information tab For more information about the Security page see the embedded Web server guide on the device CD The final software program that can be used to control the digital sender is the HP Web Jetadmin program This program can also be configured to require a password before any changes can be made It should also be installed on a secure server and should be protected from unauthorized use Security lock The security lock is a mechanical lock that prevents the removal of internal device components The lock used is a third party computer lock such as the ones that are used to secure laptop computers Purchase the lock separately and then install it on the device in the lo
90. support Hewlett Packard limited warranty statement su 79 Customer self repair warranty service sise 81 Hewlett Packard limited warranty statement for software 0 eee centre eee eeentte eter eeeeetaeeeeeeeeeenaaees 82 Availability of support and service seen 83 HP maintenanc agreements 2 855lelr mien EEE AEE EERTE 84 Next Day Onsite Service iii 84 Appendix B Specifications Physical specifcations ostera hiere nn Ne msn end annee tir tapant ire d ane detre tan 86 lectrical SPeCINICATIONS see cant cedd centile daetueeYen dade AEE sieste ia aude then dues atee rendue Tara agine es 86 Power consumption Specifications cccccceeeeceeeeececeecneeeceeeeeeeeeeeeeeeeeeesaeeasaacaaaaaecaecaeeeeeeeseeeneeeeees 86 Environmental specifications sisccssceesceciescaesatecateucs seauecndadesedaeersgiautacesnlage A Aia dus gleebeetde rene n tete TNTE 87 ACOUSTIC EMISSIONS irea indianas ai tans teaaccseases tadereeuydaadedsateeCadencdey feasavsuaadacdeastnetidceadeaaraesnduadedes 87 Appendix C Regulatory information FCC r gulations sass aah cees sien deeds badaggcnc N tnt de t nie eee MR Ra 90 Environmental Product Stewardship program ccccccccceceeeeeeeeeeeneecaeceeeeeeeeeeeeseesececccaecaeeeeeeeeeeeeess 91 Protecting the environment sise 91 OZONE production a pcisiorce segs ebecie taboos aitewnentes Ea a E patent tend anses c die einem anne etienne 91 Power consumption iii 91 ENWW v Plastics 91 Material restric
91. t the network administrator Document feeder bin full The document feeder ADF ouput bin is full Remove all media from the document feeder ADF output bin Document feeder cover open The document feeder ADF cover is open Close the document feeder ADF cover Follow the instructions in the onscreen dialog box Document feeder empty The document feeder ADF does not contain paper Load paper in the document feeder ADF input tray Document feeder paper jam Media is jammed in the document feeder ADF Follow the instructions in the onscreen dialog box See Clear jams on page 75 Document feeder pick error The document feeder ADF experienced an error while picking media Make sure that your original contains no more than 50 pages Follow the instructions in the onscreen dialog box Flatbed Cover Open The device scanner cover is open Close the scanner cover Folder list is full To add a folder you must first delete a folder The device limits the number of folders that can be established Delete an unused folder to add a new folder Front side optical system error The scanner has experienced an error To temporarily clear the message so you can send a fax or send e mail touch Hide If this message persists contact an HP authorized service or support provider See the HP support flyer or go to www hp com support 9250c HP digital sending de
92. the embedded Web server see the embedded Web server guide on the device CD For more information on supported networks and network configuration tools see the HP Jetdirect Print Server Administrator s Guide The guide comes with devices in which an HP Jetdirect print server is installed Configure TCP IPv4 parameters If your network does not provide automatic IP addressing through DHCP BOOTP RARP or another method you might need to enter the following parameters manually before you can scan over the network e P address 4 bytes such as 192 168 1 1 e Subnet mask 4 bytes e Default gateway 4 bytes Set an IP address ENWW You can view the current IP address of the device from the control panel Home screen by touching Network Address Use the following procedure to change the IP address manually 1 Scroll to and touch Administration Scroll to and touch Initial Setup Touch Networking and I O Touch Embedded Jetdirect Touch TCP IP Touch IPV4 Settings Touch Config Method Touch Manual D RN CO SE a ie O Touch Save as Touch Manual Settings Network configuration 33 11 12 13 14 15 Touch IP Address Touch the IP Address text box Use the touchscreen keypad to type the IP address Touch OK Touch Save Set the subnet mask 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Scroll to and touch Administration Scroll to and touch Initial Setup Touch Netwo
93. tions 2 heard tee E RE nee he nn tie 91 Disposal of waste equipment by users in private households in the European Union 92 Material Safety Data Sheet MSDS ss 92 FOF MOPS normalom serui nee fe espere A 92 Declaration of Conformity usines 93 Country region specific safety statements 2000 0 eee eee ee eee tere eeeeeeeeeeeeeeaeeeeeeseeaaeeeeeeseaaas 94 Canadian DOC regulations sis 94 VCCI statement Japan inen tbe etienne EA 94 EMI statement Korea iii 94 TE nee Pen Dee PE EE te te PE D 95 ENWW 1 Device basics e Device information ry Features e Performance e Device software e Network components used for digital sending Paper handling e Device parts e Space requirements ENWW Device information The HP 9250C Digital Sender connects directly to your network converts black and white and color documents drawings and photographs into an electronic form and then distributes them directly to several kinds of destinations You can also install the included HP Digital Sending Software HP DSS program to use advanced digital sending features such as send to workflow with optical character recognition OCR Installing the device is simply a matter of connecting it to your network and configuring the digital sending features The digital sender operates as a standalone unit on the network and does not require network privileges for administration Where to get more information The following t
94. uipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP Web site at www hp com go msds or www hp com hpinfo community environment productinfo safety For more information To obtain information about these environmental topics e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system e HP s end of life product return and recycling program e Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment 92 Appendix C Regulatory information ENWW Declaration of conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Imaging and
95. ult is 1 and the maximum is 100 Count Specify the number of ping test packets to send for this test Select a value from 1 to 100 To configure the test to run continuously select 0 Show Results If the ping test was not set for continuous operation you can choose to display the test results Select Yes to show results If you select No default results are not shown Execute Specify whether to initiate the ping test Select Yes to initiate the test or No to not run the test ENWW Initial Setup menu 25 Table 2 3 Jetdirect sub menus continued Menu item Sub menu item Sub menu item Values and Description Ping Results Use this item to view the ping test status and results using the control panel display You can select the following items Packets Sent Shows the number of packets 0 65535 sent to the remote host since the most recent test was initiated or completed Packets Received Shows the number of packets 0 65535 received from the remote host since the most recent test was initiated or completed Percent Lost Shows the percent of ping test packets that were sent with no response from the remote host since the most recent test was initiated or completed RTT Min Shows the minimum detected roundtrip time RTT from 0 to 4096 milliseconds for packet transmission and response RTT Max Shows the maximum detected roundtrip time RTT from 0 to 4096 m
96. ust have access to a domain controller or Novell directory server in order to validate the user s login information Network printer requires DSS A network printer can be set up as a destination for documents scanned by the digital sender Kerberos Domain Controller A Kerberos Domain Controller KDC provides Kerberos Authentication services on the network A Windows Domain Controller can be configured to act as a Kerberos Domain Controller Novell Network Support requires DSS If Novell file servers are used on the network HP DSS can write files into network folders and support network fax folders that reside on Novell servers The Novell client software must be installed on the network and be configured correctly before Novell specific attributes can be configured in HP DSS Chapter 1 Device basics ENWW Paper handling The HP 9250C Digital Sender supports the following standard paper sizes e Letter 215 9 x 279 mm 8 5 x 11 inches e Executive 190 x 254 mm 7 5 x 10 inches e A4 210 x 297 mm 8 3 x 11 7 inches e A5 148 x 210 mm 5 83 x 8 27 inches e B5 176 x 250 mm 6 9 x 9 8 inches e Legal from the ADF only 215 9 x 355 6 mm 8 5 x 14 inches Paper weight 60 to 120 g m2 16 to 32 Ib Up to 50 sheets of paper can be stacked in the ADF with a maximum height of 5 mm 0 2 inch ENWW Paper handling 7 Device parts Before using the digital sender familiarize yourself with its parts 1 Control p
97. vice operation and require no interaction to clear them They change as the state of the device changes Whenever the device is ready not busy and has no pending warning messages the status message Ready appears if the device is online Warning messages Warning messages inform you of data and scan errors These messages typically alternate with the Ready or status messages and remain until you touch OK Some warning messages are clearable If Clearable Warnings is set to Job on the device Device Behavior menu the next job clears these messages Error messages Error messages communicate that some action must be performed such as clearing a jam Some error messages are auto continuable If Auto Continue is set on the menus the device will continue normal operation after an auto continuable error message appears for 10 seconds EA NOTE Pressing any button during the 10 second auto continuable error message overrides the auto continue feature and the button function takes precedence For example pressing the Stop button pauses scanning and offers the option to cancel the job Critical error messages Critical error messages inform you of a device failure Some of these messages can be cleared by turning the device off and then on These messages are not affected by the Auto Continue setting If a critical error persists service is required Resolve control panel messages Table 6 1 Control panel messages C
98. y The IP address of the gateway or router used for communications with other networks Idle Timeout The time period in seconds after which an idle TCP print data connection is closed default is 270 seconds 0 disables the timeout Default IP Specify the IP address to default to when the print server is unable to obtain an IP address from the network during a forced TCP IP reconfiguration for example when manually configured to use BootP or DHCP Auto IP A link local IP address 169 254 x x is set Legacy The address 192 0 0 192 is set consistent with older HP Jetdirect devices Primary DNS Specify the IP address n n n n of a Primary DNS Server Secondary DNS Specify the IP address n n n n of a Secondary Domain Name System DNS Server IPV6 Settings Enable Use this item to enable or disable IPv6 operation on the print server Off default IPv6 is disabled On IPv6 is enabled Address Use this item to manually configure an IPv6 address 22 Chapter 2 Control panel ENWW Table 2 3 Jetdirect sub menus continued Menu item Sub menu item Sub menu item Values and Description Manual Settings Use the Manual Settings menu to enable and manually configure a TCP IPv6 address in the format of 123 123 123 123 DHCPV6 Policy Router Specified The stateful auto configuration method to be used by the print server is determined by a router The router specifies whether the print server obtai
99. ycle 4 e The maximum duty cycle is 60 000 total images scanned per month e The monthly usage is 3 600 pages per month Chapter 1 Device basics ENWW Device software Digital sender software ENWW To take advantage of advanced digital sender features such as scanning with OCR or sending to a workflow you can install the HP Digital Sending Software Version 4 HP DSS that is provided on a CD ROM with the device This software runs as a service on a network server It is not necessary to install any software or drivers on individual user s computers See the HP Digital Sending Software Support Guide on the documentation CD for software installation and configuration instructions The most recent software updates are available on the Internet at www hp com support dss Device software 5 Network components used for digital sending The following table describes the network components used for digital sending Component Network server running Windows 2000 Professional Server or Advanced Server Windows XP Professional or Windows Server 2003 Standard or Enterprise Server Description The server contains the following components e HP DSS e HP MFP DSS Configuration Utility used to configure and monitor digital sending features after the HP DSS program has been installed e Windows 2000 Fax service required only when the Windows 2000 Fax service is the method of fax transport Network Fast Et

Download Pdf Manuals

Related Search

Related Contents

Headphone Amplifier  TRITTON 720+ 7.1 Surround Headset for Game  DYNAMITE Disassembler User`s Manual  UNー・PEX  user manual-1.cdr  Point 510 Technical Reference Guide  AR-727H User Manual v1.0 - Raytel Security Systems  Tripp Lite SmartPro 230V 5kVA 3.75kW Line-Interactive Sine Wave UPS, Extended Run, SNMP, Webcard, 3U Rack/Tower, USB, DB9 Serial  Shuttle XS 3500BA V3    

Copyright © All rights reserved. Failed to retrieve file