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Gateway 7250R Server User Manual

1. Software locks through the BIOS Setup utility 82 The BIOS Setup utility provides several security features to prevent unauthorized or accidental access to the system Once the security measures are enabled access to the system is allowed only after you enter the correct password s For example the utility lets you m Enable the keyboard lockout timer so the server requires a password to reactivate the keyboard and mouse after a specified time out period of 1 to 120 minutes Set and enable administrator and user passwords W Setsecure mode to prevent keyboard or mouse input and to prevent use of the front panel reset and power switches Activate a hot key combination to enter secure mode quickly m Disable writing to the diskette drive when secure mode is set Managing the Server Using passwords If you set and enable a user password but not an administrator password enter the user password to boot the system with limited BIOS Setup access If you set and enable both a user and an administrator password W Enter either one to boot the server and enable the keyboard and mouse m Enter the administrator password to gain full access to the BIOS Setup to change the system configuration Secure mode Configure and enable the secure boot mode by using the BIOS Setup When secure mode is in effect you m Can boot the system and run the OS but you must enter the user password to use the keyboard or mouse m Cannot turn off sy
2. Make sure that the disc is PC compatible Make sure that the label is facing up then try again Try cleaning the CD with a lint free cloth Make sure the disk is not scratched In the Control Panel window Start Settings Control Panel double click Add New Hardware Follow the on screen instructions for adding the drive Restart your server then press F1 to enter the BIOS Setup utility program From the Advanced IDE Configuration menu set the IDE Controller to Both and the Secondary IDE Master to Auto Probable cause The CD drive cables are not installed correctly The CD drive may be defective Solution Open the system then make sure all cables between the IDE controller and the CD drive are correctly connected Replace the CD drive Hard drive problems The system does not recognize a SCSI drive Probable cause SCSI hot plug drive is not seated correctly The SCSI bus is not properly terminated The drive is configured with a conflicting SCSI address The cables are not connected correctly Solution Open the system and reseat the hot plug drive s This problem is most common immediately after shipping Open the system and make sure that the last device on the SCSI chain is properly terminated Change the device s SCSI address to one that is not currently being used by the system Open the system then make sure the cables are connected properly Memory and processor problems
3. Opening the bezel The bezel covers the removable media drives the hot plug drives and the front panel controls To access these components you must open the bezel gt To open the bezel 1 Grip the bezel door and pull the door straight out away from the chassis 2 Swing the door downward on its hinges so that it rests below the front of the system Removing the top panel The top panel provides access to all of the internal components of the server To remove the top panel 1 Turn off the server and disconnect all power cords 2 Observe all safety and static electricity precautions see Preventing static electricity discharge on page 17 Opening the case 19 3 Remove the three screws from the top edge of the back panel 4 Slide the top panel slightly to the back disengaging the top edge of the panel from the top of the front panel 5 Lift the panel out and away from the chassis Closing the case Close the chassis as soon as you finish installing or removing components so that dust and dirt do not collect inside the server Replacing the top panel You must replace the top panel before you can operate the server If you do not a system intrusion event is logged by the system management hardware Be careful not to pinch any cables in the panel as you replace it 20 Case Access To replace the top panel 1 Placethe top panel on the top of the chassis approximately 3 4 inch bac
4. Solution Add the modem as new hardware Make sure that the line connected to the modem is working and plugged into the appropriate port on the modem line port If the modem shares the jack with another device make sure that the other device does not have the port open Check the system settings for possible conflicts If one exists correct the problem by selecting an available interrupt and address Peripheral Adapter problems The system does not recognize a SCSI device Probable cause The device needs to be added as new hardware The SCSI ID may be invalid The SCSI chain is not terminated The device cables are not installed correctly Solution From the Control Panel window Start Settings Control Panel double click Add New Hardware Follow the on screen instructions for adding the device Assign an available SCSI ID to the device Make sure the last device on the SCSI chain is terminated Open the system then check all cables between the controller and the device The system does not recognize the diskette drive Probable cause The diskette drive may be configured incorrectly The drive cables are not connected properly The drive controller is not seated properly Solution Restart your server then press F1 to enter the BIOS Setup utility In the Boot Removable Devices menu make sure that the diskette drive parameters are set correctly Open the system then make sure all cable
5. ec eee 65 About the BIOS Setup utility llis 65 Updating the BIOS 6 eet e ene 67 Setting the system board jumpers 0 00 e cece eee eens 68 The CMOS Clear jumper 000 0 cee eee eee 68 Password Clear jumper 0000 eee eee eee eee 68 Recovery Boot jumper 0 0 ccc eee m I n 69 BIOS Boot Block Write Enable jumper 20200 0c eee eee acne 70 BMC Boot Block Write Enable jumper 00 000 eee essen 70 FRB Enable jumper t AEEA EEE E a ER eee 71 Intrusion Detection Enable jumper 0 000000 eee eee 72 BMC Firmware Update jumper 0000 cece eA 72 WOL Enable jumper 000 0 cece RR III I mh 73 Managing the Server uuuu l esuues 75 Avoiding power source problems 0 00 00 e eee ees 75 Surge suppressors 6 eee eee 75 Line conditioners wee ees ei eee ee ede eee ee ne 76 Uninterruptible power supplies 2 2 00 0 ee 76 Maintain and manage your hard drive 0 cee ee 76 Hard drive maintenance utility 0 0 eee ee 76 Hard drive management practices 0 cee ee 77 Protecting the server against viruses 00 000 eee eee eee 80 System administration and control 0 0 0 0 ccc ees 81 Intel Server Control ISC 0 0 00 e eee ee 81 ManageX Event Manager sslsssee rn 81 Direct Platform Control DPC Console lssl
6. 1 Turn off the system and disconnect the power cord and all other external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 Memory 33 34 3 Pull open the socket clamps on each side of the DIMM socket then lift the DIMM out of the socket Store the DIMM in an anti static container 4 Insert the new DIMM into the socket aligning the two notches in the DIMM with the two notches in the DIMM socket 5 Gently press the DIMM into the socket until it is firmly seated Inserting the DIMM automatically locks the socket clamps on each end of the DIMM 6 Close the case See Closing the case on page 20 7 Reconnect the peripherals and the power cord then turn on the system Replacing and Adding Internal Devices Adding memory The DRAM DIMMs supported by the server board conform to the following standards 128 MB 256 MB and 512 MB ECC DIMMs PC 100 compliant unbuffered ECC SDRAM 128 MB minimum system memory 2 0 GB maximum system memory When you select and install DIMMs keep the following in mind Registered DIMMs should not be combined with unbuffered DIMMs Memory should be added in order from DIMM 1 to DIMM 4 There can be no empty slots between installed DIMMs No jumper settings are required for the memory size or type because the BIOS automatically detects this information S To add DIMMs 1 Turn off the system and d
7. 2 Click Task Manager then select the program that is not responding 3 Close the program by clicking End Task 4 Ifthe server does not respond press the reset button to restart the server As a part of the regular startup process a program to check the disk status runs automatically When the checks are finished Windows starts Important For other operating systems such as Windows 2000 or Novell Netware refer to the appropriate operating system m software manual for specific instructions Resetting the server 15 16 System Setup Case Access Preventing static electricity discharge Before opening the server case follow these precautions to prevent damage from static electricity When opening your server case always perform the following procedure Caution Static electricity can permanently damage electronic components in your server Prevent electrostatic damage A to your server by following static electricity precautions every time you open your server case D To prevent static electricity discharge 1 Turn off the server power 2 Touch a bare metal surface on the back of the server 3 Unplug all power cords from AC outlets and disconnect the modem cable if installed Also follow these static electricity precautions m Avoid static causing surfaces such as plastic and packing foam in your work area m Remove the parts from their antistatic bags or containers only when you are ready to use them Do not
8. Gateway 7250R Server System Manual Contents dl r v Conventions used in this manual 00 0 00 cee ee V Getting additional information lsllsleeeleee ee vi T System Features Laocbesrdkatusa dada bat ied bebe EA POR Vd deir RE 1 Standard features 0 0 rn 1 Froni panel Em 2 Back panal pu repenre aeaa ENERE EEEREN ENA 3 Interior of SYStEM co in a EE O EE aie DE EN DEEN PEE aes 4 System board ies ee ete lesa E ROT Ga SOROR Me ee ee Re ake a CR 6 Hot plug backplane wi sin eise tee RI e Se wp eee e e e RN Rr gn 8 Front panel board 0 0 ccc hn 9 Riser Card sence dedi les Gah bce ebesnicbueudpe Re DE opu tbe RE wea ete Deren eee 10 2 SUB SOU 3asesosaisazeotesd 2btextedxudinbrxeeueib decrevi rra 11 Setting up the server 0 000 nananana 11 Starting the server 0 cece teens 12 Understanding the Power On Self Test 0 0c cece ene eee 13 Setting up the operating system lille 13 Turning off the server sarias srrdascsitesdararis trdi nne 13 Resetting the server 0 cece nn 15 B GaSe ACOOSS wes nia cards iiid Hox erqda Va ER ao UD ER EE p 17 Preventing static electricity discharge 0 0 ee 17 Opening the case adic seduce pe ue wee ane aa RR Ron ea ee RR De eat a RR 18 Opening the bezel 00 c ete 19 Removing the top panel 0 cee eae 19 Closing the case ese eim remm e d hice hina Cx bos te
9. If you do not know the password you may need to reinstall the software you are trying to access Startup passwords are stored in BIOS If this password has been set and is unknown you may be able to reset the password via system board jumper settings Try a working keyboard Make sure that the keyboard is compatible with the system You may have to change the switch setting to AT Try a working keyboard Make sure that the keyboard is compatible with the system You may have to change the switch setting to AT See The keyboard does not work on page 94 for a possible solution Turn off the system then check the keyboard cable Remove any objects that may be resting on the keyboard then restart the system Check for sticking keys Clean the keyboard if necessary See The system detected memory errors during start up on page 89 for a possible solution Enter the BIOS Setup utility and save the memory configuration Eject the diskette then press ENTER If the diskette is bootable check it for errors Close all programs that are not currently in use Wait until the current print job has completed before sending another print job If you receive this error often you need to add memory to the printer Error messages 99 100 Error message Printer is out of paper Required parameter missing Syntax error Time and date not set Write protect error Troubleshooting Solutions Add paper to the pr
10. Power supply provides power to the system components Expansion slot covers cover the spaces where you can install as many as two PCI expansion cards Riser card supports as many as two PCI expansion cards Intrusion switch logs a flag when the cover is removed to help prevent unauthorized access to the chassis System board see System board on page 6 Fan assembly fans provide cooling for the system Hot plug bays support up to four 1 inch high 3 25 inch SCA SCSI hard drives Empty drive bays contain empty carriers to control airflow and EMC characteristics Hot plug drives plug into the hot plug drive bays Diskette drive bay supports the legacy 3 5 inch diskette drive System Features Control panel supports the indicator LEDs and the buttons to control the Server operation Slimline CD drive plays data or audio CDs Secondary drive bay assembly supports the slimline CD drive and the legacy diskette drive Hot plug backplane provides the control for the hot plug drives Power distribution board controls power distribution from the power supply to the internal components Interior of system 5 System board 6 9 BR e M A Secondary processor fan connector Secondary processor connector Primary processor fan connector A B C D Primary processor connector E DIMM slots 4 F Main power connector 24
11. back of the tray 8 Place the new drive on the tray connecting the drive to the tray connector and replacing the three screws you removed in Step 7 Drives 31 9 Reinstall the CD drive tray in the chassis and secure it with the three screws you removed in Step 5 10 Connect the power and data cables making sure the cables are in their original positions See your drive documentation for proper cable orientation 11 Reconnect the diskette drive cables using the instructions in Replacing the diskette drive on page 24 12 Close the case See Closing the case on page 20 13 Reconnect the power cord and all other external peripheral devices then turn on the system 32 Replacing and Adding Internal Devices Memory Four DIMM sockets on the system board support up to 2 0 Gigabytes GB of PC 100 SDRAM Replacing memory The DRAM DIMMs supported by the system board conform to the following standards m 128 MB 256 MB and 512 MB ECC DIMMs m PC 100 compliant unbuffered ECC SDRAM m 128 MB minimum system memory m 2 0 GB maximum system memory When you select and install DIMMs Keep the following in mind Registered DIMMs should not be combined with unbuffered DIMMs Memory should be added in order from DIMM 1 to DIMM 4 There can be no empty slots between installed DIMMs No jumper settings are required for the memory size or type because the BIOS automatically detects this information To replace DIMMs
12. El usuario debe abstenerse de manipular los componentes de la fuente de alimentaci n de este producto cuya reparaci n debe dejarse exclusivamente en manos de personal t cnico especializado Puede que este producto disponga de m s de una fuente de alimentaci n No intente modificar ni usar el cable de alimentaci n de corriente alterna si no corresponde exactamente con el tipo requerido El n mero de cables suministrados se corresponden con el n mero de fuentes de alimentaci n de corriente alterna que tenga el producto N tese que el interruptor activado desactivado en el panel frontal no desconecta la corriente alterna del sistema Para desconectarla deber desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentaci n INSTRUCCIONES DE SEGURIDAD Cuando extraiga la tapa del chasis para acceder al interior del sistema siga las siguientes instrucciones 1 Apague todos los dispositivos perif ricos conectados al sistema 2 Apague el sistema presionando el interruptor encendido apagado 3 Desconecte todos los cables de alimentaci n CA del sistema o de las tomas de corriente alterna 4 Identifique y desconecte todos los cables enchufados a los conectores E S o a los puertos situados en la parte posterior del sistema 5 Cuando manipule los componentes es importante protegerse contra la descarga electrost tica ESD Puede hacerlo si utiliza una mufiequer
13. Push the drive all of the way into the drive bay until the retention lever starts to close because of contact with the front of the chassis Make sure the hooks on the side of the retention lever latch on the side of the drive bay and firmly close the lever 7 Run any necessary utilities to setup the new drive See the utility software documentation for details Replacing the slimline CD drive The slimline CD drive is located below the diskette drive on the left side of the front panel To replace the slimline CD drive 1 Turn off the system and disconnect the power cord and all other external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 30 Replacing and Adding Internal Devices 3 For easier access to the CD drive remove the cables to the diskette drive as described in Replacing the diskette drive on page 24 Note the orientation of the cables so you can replace them later 4 Remove the power and data cables from the back of the CD drive noting their locations and orientations You will reconnect these cables after you install the new drive 5 Loosen the three captive thumbscrews that secure the CD drive tray to the chassis 6 Slide the CD drive tray out of the front of the chassis 7 Remove the CD drive from the tray by removing the three screws that secure the drive to the tray and disconnecting the drive connector at the
14. See your drive documentation for proper drive jumper settings and cable orientation 8 Attach the tray to the new drive by reinstalling the screws you removed in Step 6 9 Replace the tray in the chassis using the screws you removed in Step 4 to secure the tray in position 10 Connect the power and data cables making sure the cables are in their original positions 11 Close the case See Closing the case on page 20 12 Reconnect the power cord and all other external peripheral devices then turn on the system Replacing a hot plug drive 26 The hot plug drives are located at right side of the front panel as you face the system The hot plug bay supports as many as four 1 inch high 3 5 inch SCSI hard drives The hot plug drives are assigned SCSI ID numbers by the hot plug backplane with the drive in the upper left corner of the hot plug bay assigned SCSI ID O The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 3 in the lower right corner of the hot plug bay See Hot plug backplane on page 8 for the locations of the drives by SCSI ID number Important Gateway tests and verifies the operation and compatibility ofthe drives we sell Additional or replacement drives must m conform to Gateway standards especially in a RAID or mission critical environment Install the first drive in the upper left corner then install drives in increasing order by SCSI ID number thereafter Replacing and Addin
15. Sie diese um ein unerlaubtes ffnen des Systems zu verhindern 5 SchlieBen Sie alle externen Kabel und den AC StromanschluBstecker Ihres Systems wieder an Der Mikroprozessor und der K hler sind m glicherweise erhitzt wenn das System in Betrieb ist AuBerdem k nnen einige Platinen und Geh useteile scharfe Spitzen und Kanten aufweisen Arbeiten an Platinen und Geh use sollten vorsichtig ausgef hrt werden Sie sollten Schutzhandschuhe tragen Bei falschem Einsetzen einer neuen Batterie besteht Explosionsgefahr Die Batterie darf nur durch denselben oder einen entsprechenden vom Hersteller empfohlenen Batterietyp ersetzt werden Entsorgen Sie ver brauchte Batterien den Anweisungen des Herstellers entsprechend AVVERTENZA Italiano Dopo aver seguito i sei passi di SICUREZZA sopracitati togliere le coperture del telaio del Sistema come seque 1 Aprire e rimuovere il lucchetto dal retro del Sistema qualora ve ne fosse uno installato 2 Togliere e mettere in un posto sicuro tutte le viti delle coperture 3 Togliere le coperture Per il giusto flusso dell aria e raffreddamento del sistema rimettere sempre le coperture del telaio prima di riaccendere il sistema Operare il sistema senza le coperture al loro proprio posto potrebbe danneggiare i componenti del sistema Per rimettere le coperture del telaio 1 Controllare prima che non si siano lasciati degli attrezzi o dei componenti dentro il siste
16. The system detected memory errors during start up Probable cause Memory was added or removed and the new Solution Open the BIOS Setup utility and save the new memory configuration configuration was not saved in the BIOS Setup utility The memory was installed incorrectly Make sure that the memory is proper seated and oriented Hard drive problems 89 Probable cause A memory chip is faulty Probable cause The processor was installed incorrectly The processor speed was not set correctly in the BIOS Setup utility The system only detected one processor Solution Replace the card with the faulty chip Third party diagnostic programs can help determine which chip or memory segment is failing The system does not recognize a new or second processor Solution Check the installation Make sure that the processor is fully seated in its socket The processor should be recognized automatically if it was installed correctly If the server BIOS lets you select the processor speed make sure that you have selected the proper speed Enable the processor retest in the BIOS Setup utility Modem problems 90 Probable cause The modem has not been added as new hardware The modem is not connected to a live phone jack The phone jack is shared by another modem or telephone The modem is not configured with a valid interrupt or address Troubleshooting The system does not recognize the modem
17. anything to rest on it Do not spill anything on the system The best way to avoid spills is to avoid eating and drinking near your system Some products have a replaceable CMOS battery on the system board There is a danger of explosion if the CMOS battery is replaced incorrectly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions When the computer is turned off a small amount of electrical current still flows through the computer Always unplug all power cables and modem cables from the wall outlets before cleaning the system Unplug the system from the wall outlet and refer servicing to qualified personnel if The power cord or plug is damaged Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the cabinet is damaged The system performance changes Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway Important Do not use Gateway products in areas classified as hazardous locations Such areas include patient care m areas of medical and dental facilities oxygen laden environments or industrial facilities 102 Safety Regulatory and Notices Warnings N m am WARNING English US The power supply in this product contains no user serviceable parts Th
18. at start up to open the BIOS Setup utility or press CTRL A to enter the SCSISelect utility Drives 23 Drive cabling information The system includes three different types of drive cables Each drive cable is clearly labeled indicating the cable type and showing which end to connect to the appropriate connector on the system board and which end to connect to the drive m Use the diskette drive connector cable to connect the diskette drive m Use the standard IDE connector cable to connect the CD drive m Use the SCSI LVD cable to connect the hot plug backplane to the integrated SCSI controller on the system board Replacing the diskette drive The diskette drive is immediately below the control panel To replace the diskette drive 1 Turn off the system and disconnect the power cord and all other external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Remove the power and data cables from the back of the drive noting their locations and orientations You will reconnect these cables after you install the new drive 24 Replacing and Adding Internal Devices 4 Remove the diskette drive tray by removing the two screws from the front panel 5 Pull the tray out of the chassis 6 Remove the drive from the tray by removing the four screws that secure the drive to the tray Drives 25 7 Ifnecessary set any jumpers on the drive
19. is compatible with the Intel Pentium III 600 MHz and faster processors with 100 MHz front side bus FSB As many as two processors may be installed in the system The second processor must match the first processor in speed or the system functions at the speed of the slowest processor 40 Replacing and Adding Internal Devices When adding a second processor order a processor upgrade kit from Gateway The Kit includes the processor a fansink or heatsink and a disposable grounding wrist strap Caution A heatsink or fansink must be installed on each processor Installing a processor without a heatsink or fansink could A result in damage to or failure of the processor To add a second processor 1 Turn off the system and disconnect the power cord and all external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Remove the terminator card from the second processor slot to make room for the additional processor 4 If the heatseink is separate attach it to the processor Processors 41 5 Align the new processor with the processor slot Note that the processor slot is keyed so the processor can only be installed one way Press it firmly to install it 6 Connectthe processor fan cable to the secondary processor fan connector on the system board See System board on page 6 for location 7 Close the case See Closing the case o
20. its original position until it clicks in place Make sure the end of the card is in the right slot in the card guide 10 Connect any cables to the card see card documentation for proper cable orientation 11 Close the case See Closing the case on page 20 12 Reconnect the peripherals and the power cord then turn on the system You may need to reconfigure the server after installing some expansion cards You may also need to install software that came with the card Check the card documentation for additional information Replacing the power supply The 275 W power supply provides all system power through a power distribution board To replace the power supply 1 Turn off the system and disconnect the power cord and all peripherals 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 Replacing the power supply 51 3 Open the power supply cover by removing the two screws that secure it in place then swing the cover up Ja Ar a a 3 p ve 4 Holding the sides of the power supply push it out through the back panel of the chassis 5 Insert the new power supply through the back panel making sure that the connectors on the power supply seat firmly in the connectors on the power distribution board 6 Close the power supply cover and replace the screws you removed in Step 3 7 Close the case See Closing the case on page 20 8 Reconne
21. lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection m Always hold cards by the edges and their metal mounting brackets Avoid touching components on the cards and the edge connectors that connect to expansion slots Never slide cards or other parts over any surface Preventing static electricity discharge 17 Opening the case 18 Important All references to front back left or right on the server are based on the server being in a normal upright position m as viewed from the front The only components that are accessible from the outside of the chassis are the front panel indicator lights To access any of the removable media drives the hot plug drives or the front panel buttons you must open the bezel To work on the internal components of the server you must open the chassis Because the components inside the server are extremely sensitive to static electricity make sure you follow the precautions at the beginning of this chapter to avoid static electricity damage Only qualified personnel should open the system for maintenance If you are qualified to maintain the system yourself make sure you are properly grounded before opening the system chassis Caution Avoid exposure to dangerous electrical voltages and moving parts by turning off your server and unplugging the A power cord and modem cable if installed before removing the chassis cover Case Access
22. lift the riser card assembly out of the chassis 5 Disconnect all cables from the system board Note the location and orientation of each cable before you remove it so you can replace it when you have installed the new system board 60 Replacing and Adding Internal Devices 6 Remove the three screws that secure the fan assembly to the chassis then lift the fan assembly up and place it on the hot plug drive bay Screw Screw Screw 7 Remove any processors and DIMMs that you will install in the new system board See Replacing memory on page 33 and Replacing a processor on page 37 Replacing the system board 61 8 Remove the eleven screws that secure the system board to the chassis then lift the system board out of the chassis 9 Remove the new system board from its anti static bag and set any jumpers that you may need to set for your configuration See System board on page 6 and Setting the system board jumpers on page 68 62 Replacing and Adding Internal Devices 10 Place the new system board in the chassis Make sure the two standoffs 11 12 13 14 15 with shoulders fit into the matching holes in the system board Repla
23. not accept mouse or keyboard input until you enter the user password At bootup if the system detects a CD in the CD ROM drive or a diskette in drive A it requests a password When you enter the password the system boots from CD or diskette and disables secure mode If you have not installed a CD ROM drive or if there is no CD in the drive or diskette in drive A the system boots from drive C and automatically enters secure mode All enabled secure mode features go into effect at bootup To leave secure mode enter the correct password s In secure mode the system will not boot from or write to a diskette unless a password is entered To set these features see About the BIOS Setup utility on page 65 If you enable this protection feature the system disables the power and reset buttons when in secure mode You can specify and enable an inactivity time out period from 1 to 120 minutes If no keyboard or mouse action occurs for the specified period keyboard and mouse input is not accepted To set this feature see About the BIOS Setup utility on page 65 To control access to the system configuration set an administrator password and enable it through Setup If both the administrator and user passwords are enabled either can be used to boot the system or enable the keyboard and or mouse but only the administrator password allows changes to Setup Once set passwords can be disabled by setting the password to a null string
24. selected it through the program printer setup function In the Printers window Start Settings Printers double click Add Printer Follow the on screen instructions for adding the new printer The printer prints garbled text Probable cause Solution The wrong driveris being In the Printers window Start Settings Printers select used for the selected the printer From the File menu click Properties Make sure printer that the printer is using the correct printer driver If not install the correct one System problems The system will not start up Probable cause The system is not connected to an AC outlet Voltage selection switch not Set correctly Solution Make sure that the power cable is connected to an operating AC power source Make sure that the voltage selection switch is set to the correct power source System problems 93 94 Probable cause Power supply alarm buzzes and power supply status LED blinks indicating a failed power supply module Power supply alarm buzzes and both power supply status LEDs blink indicating a failed common component Solution Replace the indicated power supply module You can turn off the audible alarm by inserting an appropriate tool into the port on the front panel and pressing the Switch Replace the entire power supply housing One or both of the power supply modules may also be bad The system is non responsive Probable cause An error o
25. support 1 0 inch drives Hot plug drives plug into the hot plug drive bay Slimline CD drive plays data or audio CDs System Features Back panel Mouse port Network port Parallel Video port Power connector port n d e ui 3 oo ouo E ogo Keyboard Serial Expansion port port A card slots Serial port B USB ports Power supply fault LED Mouse port connects a PS 2 compatible mouse Parallel port connects a printer or other parallel device Network port lets you connect to a network The adjacent indicator LEDs show LAN activity yellow and 100 Mbit speed green Video port connects the first or only monitor interface cable The video controller is integrated in the system board Power connector connects the server power cord The other end of the power cord plugs into an AC outlet or power strip Power supply fault LED lights when the power supply experiences a fault condition Expansion card slots 2 let you install as many as two 32 bit 33 MHz PCI expansion cards USB ports connect external Plug and Play devices such as printers and pointing devices that are automatically configured when they are plugged into the server through one of these ports USB keyboards and mice are not supported Serial ports 2 connect to serial devices Keyboard port connects a PS 2 compatible keyboard Back panel 3 Interior of system 4
26. the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement Canadian users ICES 003 This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe A prescrites dans le r glement sur le brouillage radio lectrique dict par Industrie Canada Safety Regulatory and Notices 107 DOC Notice for products fitted with an IC compliant modem The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring associated
27. the power cord then turn on the system You may need to reconfigure the server after replacing an expansion card You may also need to install upgrade software that came with the card Check the card documentation for additional information Adding an expansion card When adding an expansion card you must install an expansion card in slot 1 before you can install an expansion card in slot 2 To add an expansion card 1 Set any jumpers and switches on the card if required in the card instructions 2 Turn off the server disconnect the power cord and all external peripheral devices 3 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 48 Replacing and Adding Internal Devices 4 Locate an available slot and remove the slot cover by removing the thumbscrew on the slot cover bracket then remove the slot cover bracket PCI slot 1 is the bottom slot and PCI slot 2 is the top slot 5 Pull out the slot cover Expansion cards 49 6 If the card is a full length expansion card press the lever to release the card guide and slide the card guide to the side 7 Insert the bottom edge of the expansion card the keyed edge with the contacts into the slot on the riser card and push in firmly to seat the card 50 Replacing and Adding Internal Devices 8 Replace the expansion slot cover bracket and tighten the thumbscrew 9 Replace the card guide by sliding it back to
28. with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Warning To avoid electrical shock or equipment malfunction you should not attempt to make electrical ground connections o by yourself but should contact the appropriate inspection authority or an electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 European users European directives 108 This Information Technology Eq
29. 3 processor 37 PS 2 power supply 51 side panel 20 system board 60 reset button location 9 button disabling 84 resetting the system Windows NT 15 resources DMA usage 120 I O addresses 116 interrupts 119 memory map 119 S safety accessories 102 general precautions 101 precautions static electricity 17 SCSI device troubleshooting 91 SCSI drives maintenance 76 troubleshooting 89 secure boot mode summary 84 security administrator password 84 BIOS setup 66 boot without keyboard 85 both user and administrator passwords set 83 chassis intrusion switch 82 disable diskette writes 84 disabling power and reset buttons 84 mechanical locks 82 only user password set 83 secure boot mode 84 secure mode 83 set user password 85 setting the boot sequence 85 setting up in BIOS 82 software features 84 software locks 82 timeout 84 using passwords 83 Security menu Setup utility 66 serial port location 3 server setting up 11 startup 12 Server Companion CD 86 Index 125 setting BIOS Boot Block Write Enable jumper 70 BMC Boot Block Write Enable jumper 70 BMC Firmware Update jumper 72 CMOS Clear jumper 68 FRB Enable jumper 71 power supply 115 processor 115 system 115 temperature 116 starting the system 12 startup diskette creating 86 static electricity preventing 17 surge suppressors 75 switch Intrusion Detection Enable jumper 72 jumpers 68 Password Clear jumper 68 Recovery Boot jumper 69 Wake on L
30. 7FFFFh 640 KB DOS region base system memory 0A0000h to OBFFFFh 128 KB Video or SMM memory 0C0000h and ODFFFFh 128 KB Expansion card BIOS and buffer area OF0000h to OFFFFFh 128 KB System BIOS OE0000h to OEFFFFh 64 KB Extended system BIOS FC000000h to FFFFFFFFh 64 MB PCI memory space Interrupts The following table suggests a logical interrupt mapping of interrupt sources It reflects a typical configuration but you can change these interrupts Use the information to determine how to program each interrupt The actual interrupt map is defined using configuration registers in the I O controller I O Redirection Registers in the I O APIC are provided for each interrupt signal The signals define hardware interrupt signal characteristics for APIC messages sent to local APIC s Interrupt INTR NMI IRQ1 Cascade IRQ3 IRQ4 IRQ5 Important 1 0 APIC Level INTO N A INT1 INT2 INT3 INT4 INT5 If you disable either IDE controller to free the interrupt for that controller you must physically unplug the IDE cable from the system board Simply disabling the drive by configuring the SSU option does not make the interrupt available Description Processor interrupt NMI from PIC to processor Keyboard interrupt Interrupt signal from second 8259 Serial port A or B interrupt from SIO device you can configure either Serial port A or B interrupt from SIO device you can configure either Parallel port Il System Spec
31. AN Enable jumper 73 setting up operating system 13 safety precautions 101 server 11 setting up Windows NT 13 Setup utility Advanced menu 66 BIOS 65 Boot menu 66 Exit menu 66 Main menu 66 menus 66 navigating through 66 Power menu 66 Security menu 66 shut down procedures 13 side panel removing 19 replacing 20 sleep button 9 software security features 84 space hard drive 77 specifications altitude 116 CPU 115 environmental 116 humidity 116 input power 116 memory 115 126 Index chassis intrusion 82 front panel board location 9 NMI 9 power 9 reset 9 sleep 9 system access control 85 administration 81 control 81 error messages 97 features 1 I O addresses 116 integrity 80 interior features 4 interrupts 119 management 81 memory map 119 NMI button 9 recovery 86 reset button 9 specifications 115 startup 12 troubleshooting 87 93 turning off 13 system board BIOS Boot Block Write Enable jumper 7 BMC Boot Block Write Enable jumper 7 BMC Firmware Update jumper 7 CMOS Clear jumper 7 components 6 FRB Enable jumper 7 Intrusion Detection Enable jumper 7 Password Clear jumper 7 Recovery Boot jumper 7 removing 60 replacing 60 Wake on LAN Enable jumper 7 system fault LED 9 system reset Windows NT 15 system shut down Windows NT 14 T temperature operating 116 temporary files deleting 78 timeout security 84 troubleshooting adapter cards 92 adapters 91 add in ca
32. Also use Check Disk if you have any hard drive problems To use Check Disk 1 Double click the My Computer icon The My Computer window opens Right click the drive you want to check Select Properties The drive s properties window opens Click the Tools tab At Error checking click Check Now The Check Disk window opens o a 5 W N Scan the entire hard drive by selecting Scan for and attempt recovery of bad sectors 7 Click Start Check Disk checks the drive for errors 8 Follow any on screen instructions for completing the scan Hard drive management practices By deleting unneeded files from your hard drive and managing the space that is automatically allocated for saving certain files you can help maintain the performance of the hard drive We suggest that you first check your hard drive for available space then back up important files prior to deleting unneeded files in case you delete important files by mistake Checking hard drive space In Windows you can see a chart of the available hard drive space To check hard drive space 1 Double click on the My Computer icon on the desktop The My Computer window opens 2 Right click the drive you want to check 3 Select Properties The drive s properties window opens The General tab shows you the available and used space on the drive Maintain and manage your hard drive 7T Backing up files Regularly backing up your files protects you from losing data an
33. DEL Setup User s Guide Viewpoint Important a Caution A Warning Description Keyboard key names are printed in small capitals A plus sign means to press the keys at the same time Commands to be entered options to select and messages that appear on your monitor are printed in bold Names of publications are printed in italic All references to front rear left or right on the server are based on the server being in a normal upright position as viewed from the front A note labeled important informs you of special circumstances A caution warns you of possible damage to equipment or loss of data A warning indicates the possibility of personal injury Conventions used in this manual V Getting additional information vi Log on to the Gateway technical support area at www gatewayatwork com to find information about your system or other Gateway products Some types of information you can access are Hardware driver and program updates Technical tips Service agreement information Technical documents and component information Frequently asked questions FAQs Documentation for peripherals or optional components Online technical support Preface System Features Standard features As many as two Intel Pentium III processors with 100 MHz Front Side Bus FSB in Slot 1 processor sockets Four Dual Inline Memory Module DIMM sockets that support up to 2 0 GB of PC100 Synchronous D
34. Decreasing available memory Diskette drive is not recognized Diskette drive 0 seek to track 0 failed Diskette drive reset failed Diskette read failed strike F1 to retry boot Gate A20 failure Hard disk controller failure Hard disk controller failure press F1 to try reboot Troubleshooting Solutions Make certain you entered the right command Verify the specified drive then try it again If you are trying to exit MS DOS to return to Windows type exit then press ENTER This is an informational message only No action is required Your BIOS configuration is incorrect Open the BIOS Setup utility then make sure the settings are correct See The system does not recognize the CD drive on page 88 for a possible solution Use CheckDisk on the drive with the error Your BIOS configuration is incorrect Enter the BIOS Setup utility then make sure the settings are correct See The system does not recognize the diskette drive on page 91 for a possible solution Enter the BIOS Setup utility then make sure the settings are correct Check the diskette drive cables Make sure that Pin 1 on the cable aligns with Pin 1 on the connector Open the BIOS Setup utility then make sure the settings are correct Check the diskette drive cables Make sure Pin 1 on the cable aligns with Pin 1 on the connector Make sure that the boot disk contains the Command com file Use the configuration utility if necessary to
35. Some surge suppressors and uninterruptible power supplies include simple line conditioning capabilities Uninterruptible power supplies Use a standby uninterruptible power supply UPS to protect your server from data loss during a total power failure A UPS uses a battery to keep your server running temporarily during a power failure and lets you save your work and shut down your server You cannot run your server for an extended period of time while using only the UPS Maintain and manage your hard drive Regular maintenance can keep your hard drive operating efficiently and good file management can keep the server free of unwanted files while making important files secure and easier to find Hard drive maintenance utility If you are using the Windows NT operating system you can help maintain the performance of your hard drive by regularly using Check Disk Important For other operating systems such as Windows 2000 or Novell Netware refer to the appropriate operating system m manual Using Check Disk in Windows NT Bad sectors are parts of a hard drive or diskette that will not hold data A lost allocation unit is a group of sectors that has lost its place in the table that the operating system uses to locate files Check Disk checks the hard drive for bad sectors or lost allocation units and lets you fix them 76 Managing the Server Use Check Disk from once a week to once a month depending on how often you use the server
36. a antiest tica sujetada a la toma de tierra del chasis 0 a cualquier tipo de superficie de metal sin pintar 6 No ponga en marcha el sistema si se han extra do las tapas del chasis 103 104 WARNING English US After you have completed the six SAFETY steps above you can remove the system covers To do this 1 Unlock and remove the padlock from the back of the system if a padlock has been installed 2 Remove and save all screws from the covers 3 Remove the covers For proper cooling and airflow always reinstall the chassis covers before turning on the system Operating the system without the covers in place can damage system parts To install the covers 1 Check first to make sure you have not left loose tools or parts inside the system 2 Check that cables add in boards and other components are properly installed 3 Attachthe coverstothe chassis with the screws removed earlier and tighten them firmly 4 Insert and lock the padlock to the system to prevent unauthorized access inside the system 5 Connect all external cables and the AC power cord s to the system A microprocessor and heat sink may be hot if the system has been run ning Also there may be sharp pins and edges on some board and chassis parts Contact should be made with care Consider wearing protective gloves Danger of explosion if the battery is incorrectly replaced Replace only with the sam
37. aced such that there is no less than 5 seconds between the end of one call attempt and the beginning of another The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing Safety Regulatory and Notices Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards including IEC 825 The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may o result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive Television antenna connectors protection for systems fitted with TV cable TV tuner cards External television antenna grounding If an outside antenna or cable system is to be connected to your Gateway PC make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPSA 70 provides information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size o
38. agn ticos fuertes electromagnetic fields lectromagn tiques erzeugten da fonti di vibrazione producidos por dispositivos produced by electrical g en r s par des appareils elektromagnetischen Felder Isolata dai forti campi el ctricos devices lectriques aufweisen magnetici prodotti da E En regiones con frecuentes E n regions that are Dans les r gions sujettes in Regionen in denen dispositivi elettrici tormentas el ctricas se susceptible to electrical aux orages magn tiques il elektrische St rme auftreten In aree soggette a recomienda conectar su storms we recommend estrecomand de brancher mit einem temporali consigliabile Sistema a un eliminador de you plug your system into votre syst me un berspannungsschutzger t collegare il sistema ad sobrevoltage y a surge suppresser and supresseur de surtension verbunden sein w hrend un limitatore di corrente desconectar el m dem de disconnect etde d brancher toutes les eines elektrischen Sturms In caso di temporali las l neas de telecommunication lines lignes de sollte keine Verbindung der scollegare le linee di telecomunicaci n durante to your modem during an t l communications de Telekommunikationsleitunge comunicazione dal las tormentas electrical storm votre modem durant un n mit dem Modem bestehen modem Provisto de una toma de Provided with a properly orage mit einer geerdeten Dotata di una presa a tierra correctamente E grounded wall outlet Mu
39. and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help a Use only shielded cables to connect peripherals to the system Accessories This equipment has been tested and found to comply with the limits of a Class A digital device The accessories associated with this equipment are shielded video cable These accessories are required to be used in order to ensure compliance with FCC rules 106 Safety Regulatory and Notices FCC Part 68 applicable to products fitted with USA modems Your modem complies with Part 68 of the Federal Communications Commission FCC rules On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number REN for this device If requested this information must be provided to the telephone company An FCC compliant telephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices which may be connected to the telephone line Excessive REN s on a telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of REN s sh
40. approved modems 110 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service Important Under power failure conditions this telephone may not operate Please ensure that a separate telephone not m dependent on local power is available for emergency use Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications a There shall be no more than 10 calls to the same number within any 30 minute period for any single manual call initiation and b The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt The equipment shall be set to ensure that automatic calls to different numbers are sp
41. ard in slot 2 To replace an expansion card 1 Setany jumpers and switches on the replacement card if required in the card instructions 2 Turn off the server then disconnect the power cord and all external peripheral devices 3 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 4 Disconnect any cables attached to the card 5 Loosen the captive thumbscrew that holds the expansion slot cover bracket in place and remove the expansion slot cover bracket 46 Replacing and Adding Internal Devices 6 If the card is a full length card slide the card guide behind the fans by pushing out the lever and sliding the card guide to the side until it locks into place then remove the expansion card from the system 7 If the replacement riser card has an ISA retainer a plastic piece on the end of the card remove the ISA retainer then install the expansion card in the chassis PCI slot 1 is the bottom slot and PCI slot 2 is the top slot Expansion cards 47 8 Replace the expansion slot cover bracket and tighten the thumbscrew 9 Replace the card guide by sliding it back to its original position until it clicks in place Make sure the end of the card is in the right slot in the card guide 10 Connect any cables to the card see card documentation for proper cable orientation 11 Close the case See Closing the case on page 20 12 Reconnect the peripherals and
42. ault Pins 13 14 BIOS update Allows the BIOS boot block to be E updated Pins 14 15 Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper BMC Boot Block Write Enable jumper The BMC Boot Block Write Enable jumper on the system board jumper J4J2 lets you program the BMC boot block using the correct utilities You can download these utilities from the Gateway Web site along with the latest version of the BMC firmware See the figure on page 6 for the location of the jumper Caution Incorrect programming of the boot block may make the 1 system unbootable 70 Using the BIOS Setup Utility The following table shows the settings required to allow programming of the BMC boot block Make sure you turn off the server and unplug the power cord before moving the jumper Mode Jumper Action When Set Setting Normal BMC boot block is write protected a default Pins 1 2 Writes enabled E Allows BMC boot block to be programmed through the correct Pins 2 3 utilities Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper FRB Enable jumper The server supports fault resilient booting FRB which causes the second processor to take over the boot process if the first processor fails to respond within a specified time The FRB Enable jumper on the s
43. bles are attached and secured to the correct connectors Make sure that all power switches are on If the server is plugged into a power strip or surge protector make sure it is turned on also Enter the BIOS Setup utility and compare the settings on the screen with your notes or the system hardware manuals Correct any discrepancies 44 Replacing and Adding Internal Devices m Turn off the server remove the cover and make sure that all cables inside the case are attached securely Also make sure that the colored cable edges are aligned correctly and that the connectors did not miss any pins Disconnect and reconnect the cables Close the case as described in Closing the case on page 20 reconnect the modem and power cords then turn on the server m Turn off the server remove the cover and if you have the proper test equipment make sure that the new battery has power Although unlikely your new battery may be defective Close the case as described in Closing the case on page 20 reconnect the power cord then turn on the server Replacing the battery 45 Expansion cards The server has two expansion slots on the riser card that can be used for a variety of expansion cards These slots support 32 bit 33 MHz PCI cards Both slots will hold full length cards The expansion slots on the system board are not used Replacing an expansion card You must install an expansion card in slot 1 before you can install an expansion c
44. box opens asking if you want to delete the files 8 Click Yes The files are deleted Managing the Server Deleting temporary Internet files As you visit Web sites your browser stores temporary Internet files on your hard drive in a memory cache and a disk cache Files in the memory cache are removed when you turn off your server Files are saved in the disk cache until the space designated for the cache is full See your browser s Help files for instructions on emptying the disk cache You can save space on the hard drive by decreasing the size of the Internet file disk cache See your browser s Help files for instructions Emptying the Recycle Bin When you delete a file from your hard drive in Windows itis not immediately removed from the hard drive Instead the file is moved into the Recycle Bin Because files are stored in the Recycle Bin and not deleted from the hard drive immediately you can retrieve a file that you accidentally delete from the hard drive To delete all the files from the Recycle Bin right click the Recycle Bin icon on the desktop then click Empty Recycle Bin You can save space on the hard drive by decreasing the size of the Recycle Bin To decrease the size of the Recycle Bin 1 Right click the Recycle Bin then select Properties 2 At the Global tab select either Configure drives independently or Use one setting for all drives 3 If you are configuring drives independently click the tab for t
45. ccurs during an application or the server may be out of memory Keyboard mouse and front panel are locked out when the password is set Solution Restart your server by pressing the reset button If the system is still non responsive press and hold in the power button for 4 seconds to turn the system off Turn the system back on then follow the on screen instructions Enter the password The keyboard does not work Probable cause Keyboard is locked out when the password is set A key was depressed while the system was starting up The keyboard is not plugged in or connected properly Something spilled into the keyboard The keyboard is defective Troubleshooting Solution Enter the password Clear the sticking key then turn off the system wait for a few seconds then turn the system back on Make sure the cable is properly connected Turn off the system Turn the keyboard upside down to drain it then turn is right side up to let it dry before using the keyboard again Try a keyboard that you know is working The mouse does not work Probable cause Mouse is locked out when the password is set The mouse is not plugged in or connected properly The mouse driver did not load when the system started The mouse is defective Solution Enter the password Make sure that the cable is plugged in correctly Load the appropriate mouse driver manually or contact technical support Try a mouse
46. ce the eleven screws you removed in Step 8 Install the DIMM s and processor s in the new system board See Replacing memory on page 33 and Replacing a processor on page 37 Replace the fan assembly using the three screws you removed in Step 6 Reconnect the system cables to the appropriate connectors on the system board See System board on page 6 for reference Replace the riser card using the two screws you removed in Step 4 Make sure you seat the riser card securely into the proper connector on the system board Replacing the system board 63 16 Replace any expansion cards you removed from the system in Step 3 See Replacing an expansion card on page 46 17 Close the case See Closing the case on page 20 18 Reconnect all peripherals and the power cord then turn on the system 64 Replacing and Adding Internal Devices Using the BIOS Setup Utility About the BIOS Setup utility The server BIOS has a built in setup utility that lets you configure several basic system characteristics The settings are stored in battery backed RAM and are retained even when the power is off Enter the BIOS Setup utility by restarting the server then pressing F2 when prompted during the startup process The Main BIOS Setup utility screen opens It may not look exactly like the screen shown below BIOS Setup Utility Main Advanced Security Server Boot Exit Item Specific Help System Time xx xx xx System Date xx x
47. ct the power cord and all external peripherals then turn on the system 52 Replacing and Adding Internal Devices Replacing the power distribution board The power distribution board is beside the power supply and serves to separate the power produced by the power supply into the voltages needed by the various internal components To replace the power distribution board 1 Turn off the system and disconnect the power cord and external peripherals 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Remove the power supply as described in Replacing the power supply on page 51 4 Unplug the cables that connect the power distribution board to other system components Note the location and orientation of each cable before you remove it 5 Remove the four screws that secure the board to the chassis then remove the power distribution board Screws Replacing the power distribution board 53 Place the replacement board in the chassis in the same orientation as the original board then replace the four screws you removed in Step 5 Reconnect the cables to the board at the same locations and in the same orientations as they were originally connected 8 Replace the power supply 9 Close the case See Closing the case on page 20 Reconnect the power cord and external peripherals then turn on the system Replacing the fans The fans are located betwe
48. d lets you keep fewer files on your hard drive Back up old files to a large capacity disk drive or tape drive and delete the files from your hard drive You can use the software that came with your tape backup drive or your large capacity disk drive to back up the files You can also back up files by running the Backup utility that came with your operating system In Windows NT Backup copies files to a tape drive To run Backup in Windows NT 1 Click Start then select Programs Administrative Tools then Backup 2 Follow the on screen instructions Deleting unneeded files By deleting unneeded files from the hard drive you free up space on the hard drive and help improve hard drive performance The following sections give you some simple ways to delete unneeded files Deleting Windows temporary files During normal operation Windows constantly creates new temporary tmp files You can safely delete all but the most recent tmp files To delete tmp files 78 1 Open Windows Explorer then select Tools Find then Files and Folders In the Named text box type tmp 2 3 In the Look in drop down list select your drive letter 4 Click Find Now The list of tmp files appears 5 Click Modified above the list To see the Modified button you may need to maximize the Find window The list is sorted by date 6 Highlight all the files in the list except those with the current date 7 Press SHIFT DELETE A dialog
49. e Ghee 20 Replacing the top panel 00 cea 20 Closing the bezel 0 0 cee tee 21 4 Replacing and Adding Internal Devices 23 BNET 23 Preparing to replace or add a drive 200 cece eee eee 23 Drive cabling information 0 IIR 24 Replacing the diskette drive 0 0 cee eee 24 Replacing a hot plug drive 1 0 1 ee eee 26 Adding a hot plug drive 2 1 cee 28 Replacing the slimline CD drive llle 30 MEMON Lice tice escas ulcer x dO ax cepa ales lade alata tw RUE RR eae 33 Replacing memory ssseseseee e en 33 Adding memory 0 cece eee ee nn 35 mioe tn rr 37 Replacing a processor ssselseeleee en 37 Adding a Processor isses ee d prex ER RU maed ok e RUE eae 40 Replacing the battery 0 02 eae 43 EXPANSION Carda ius da Raw eed eee pee was eee edie a ee 46 Replacing an expansion card 000 eee eee 46 Adding an expansion card 00 cee tte 48 Replacing the power supply 2 00 e eee ee BI 51 Replacing the power distribution board 0200 ccc eee eee 53 Replacing the fans esos iR dela hese eee ee eed ana oe ae Peed ee ee de kas 54 Replacing the front panel board 2 0000 cee eee 56 Replacing the hot plug backplane 0 0000 eee eee eee 57 Replacing the system board 0 0c cece eee eee 60 Using the BIOS Setup Utility
50. e able to start the server from the hard drive A startup diskette is a bootable diskette that lets you start the server and attempt to fix the problem When you set up Windows NT you are prompted to create a startup diskette If you did not choose to create a startup diskette at that time you may create one later by running the Windows NT upgrade installation program Perform this process by going to the DOS Command Prompt changing to the C M386 subdirectory and typing winnt32 ox Press ENTER and follow the prompts Using your Server Companion CD The Server Companion CD included with your server can be used to m Install hardware drivers for Windows NT m Reinstall selected utilities m Access system documentation Instructions for each operating system are provided with the Server Companion CD 86 Managing the Server Troubleshooting Introduction If the server does not operate correctly re read the instructions for the procedures you have performed If an error occurs within an application refer to the documentation supplied with the software This section identifies solutions to some possible problems Troubleshooting checklist Before turning on the system make sure that m The power cord is connected to the AC power in connector and an AC outlet m The AC outlet is supplying power m Ifa power strip is used it is turned on setting the circuit breaker m Ifthe power supply has a voltage selection switch
51. e backplane Screw Screw Screw Screw 8 Set any jumpers on the new backplane for your configuration 9 Secure the new backplane to the back of the hot plug drive bay with the six screws you removed in Step 7 58 Replacing and Adding Internal Devices 10 Replace the drive bay in the chassis Make sure the tabs on the bottom of the drive bay fit into the slots on the bottom of the chassis and the drive bay sits flat on the bottom of the chassis 11 Replace the six screws you removed in Step 5 12 Reconnect all cables on the backplane to the correct connectors 13 Replace all hot plug drives Make sure that you replace them in the same slots that they were in before you removed them 14 Close the case See Closing the case on page 20 15 Reconnect all peripherals and the power cord then turn on the system Replacing the hot plug backplane 59 Replacing the system board The system board integrates the other elements of the system such as the processor memory storage networking and communications To replace the system board 1 Turn off the system and disconnect the power cord and all external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Remove all expansion cards from the system See Replacing an expansion card on page 46 4 Remove the two screws that secure the riser card assembly to the chassis then
52. e or equivalent type recommended by the equipment manufacturer Dispose of used batteries according to manufacturer s instructions AVERTISSEMENT Francais Une fois TOUTES les tapes pr c dentes accomplies vous pouvez retirer les panneaux du syst me Proc dez comme Suit 1 Si un cadenas a t install sur l arri re du systeme d verrouillez le et retirez le 2 Retirez toutes les vis des panneaux et mettez les dans un endroit s r 3 Retirez les panneaux Afin de permettre le refroidissement et l a ration du syst me r installez toujours les panneaux du boitier avant de mettre le syst me sous tension Le fonctionnement du syst me en l absence des panneaux risque d endommager ses pi ces Pour installer les panneaux proc dez comme suit 1 Assurez vous de ne pas avoir oubli d outils ou de pi ces d mont es dans le syst me 2 Assurez vous que les c bles les cartes d extension et les autres composants sont bien install s 3 Revissez solidement les panneaux du boitier avec les vis retir es plus t t 4 Remettez le cadenas en place et verrouillez le afin de pr venir tout acc s non autoris l int rieur du syst me 5 Rebranchez tous les cordons d alimentation c a et c bles externes au systeme Le microprocesseur et le dissipateur de chaleur peuvent tre chauds si le syst me a t sous tension Faites galement attention aux broches aigu s des cartes et a
53. e produit peut contenir plus d un bloc d alimentation Veuillez contacter un technicien qualifi en cas de probl me Ne pas essayer d utiliser ni modifier le c ble d alimentation CA fourni s il ne correspond pas exactement au type requis Le nombre de c bles d alimentation CA fournis correspond au nombre de blocs d alimentation du produit Notez que le commutateur CC de mise sous tension hors tension du panneau avant n teint pas l alimentation CA du syst me Pour mettre le Systeme hors tension vous devez d brancher chaque c ble d alimentation de sa prise CONSIGNES DE S CURIT Lorsque vous ouvrez le boitier pour acc der l int rieur du syst me suivez les consignes suivantes 1 Mettez hors tension tous les p riph riques connect s au syst me 2 Mettez le syst me hors tension en mettant l interrupteur g n ral en position OFF bouton poussoir 3 D branchez tous les cordons d alimentation c a du syst me et des prises murales 4 Identifiez et d branchez tous les c bles reli s aux connecteurs d E S ou aux acc s derri re le systeme 5 Pour pr venir les d charges lectrostatiques lorsque vous touchez aux composants portez une bande antistatique pour poignet et reliez la la masse du syst me toute surface m tallique non peinte du bo tier 6 Ne faites pas fonctionner le syst me tandis que le bo tier est ouvert WARNUNG Deutsch Benutzer k nnen am Netzger t d
54. e sure you set up the system on a stable work surface The product should only be operated from the type of power source indicated on the rating label If your computer has a voltage selector switch make sure that the switch is in the proper position for your area The voltage selector switch is set at the factory to the correct voltage Safety Regulatory and Notices 101 Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set up your work area Never insert objects of any kind into the computer ventilation openings Some products are equipped with a three wire power cord to make sure that the product is properly grounded when in use The plug on this cord will only fit into a grounding type outlet This is a safety feature If you are unable to insert the plug into an outlet contact an electrician to install the appropriate outlet If you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating f your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to prevent against voltage surges and build up of static charges Care during use Do not walk on the power cord or allow
55. e the two screws that secure the board to the front of the chassis then remove the board from the system Screw Screw 5 Install the new front panel board by replacing the two screws you removed in Step 4 6 Plug the front panel cables into the appropriate connectors on the front panel board 7 Close the case See Closing the case on page 20 8 Reconnect the power cord and the external peripherals then turn on the system 56 Replacing and Adding Internal Devices Replacing the hot plug backplane The four drive hot plug backplane is at the back of the hot plug drive cage The backplane supports as many as four hot swappable LVD SCSI drives To replace the hot plug backplane 1 Turn off the system and disconnect the power cord and all external peripheral devices 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Disconnect all cables to the hot plug backplane noting the connectors so you can reconnect them after replacing the backplane 4 Remove all hot plug drives being careful to note which drive was in which slot 5 Remove the six screws that secure the hot plug drive bay in the chassis 6 Tilt the bay forward to clear the tabs at the bottom from the slots in the chassis then lift the drive bay out of the system Replacing the hot plug backplane 57 7 Remove the six screws that secure the backplane to the hot plug drive bay and remove th
56. ecializzato per la riparazione dei componenti dell alimentazione di questo prodotto possibile che il prodotto disponga di pi fonti di alimentazione Non modificare o utilizzare il cavo di alimentazione in c a fornito dal produttore se non corrisponde esattamente al tipo richiesto Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c a separato L interruttore attivato disattivato nel pannello anteriore non interrompe l alimentazione in c a del sistema Per interromperla necessario scollegare tutti i cavi di alimentazione in c a dalle prese a muro o dall alimentazione di corrente PASSI DI SICUREZZA Qualora si rimuovano le coperture del telaio per accedere all interno del sistema seguire i seguenti passi 1 Spegnere tutti i dispositivi periferici collegati al sistema 2 Spegnere il sistema usando il pulsante spento acceso dell interruttore del sistema 3 Togliere tutte le spine dei cavi del sistema dalle prese elettriche 4 ldentificare e sconnettere tutti i cavi attaccati ai collegamenti I O od alle prese installate sul retro del sistema 5 Qualora si tocchino i componenti proteggersi dallo scarico elettrostatico SES portando un cinghia anti statica da polso che attaccata alla presa a terra del telaio del sistema qualsiasi superficie non dipinta 6 Non far operare il sistema quando il telaio senza le coperture ADVERTENCIAS Espa ol
57. eed to send the server to Gateway for repairs you must use the original m packaging or your warranty may be voided Setting up the server 11 Starting the server Before you start the server for the first time make sure m If the power supply is autosensing it will not have a voltagte selection switch and it automatically determines the voltage of the incoming power source m Allcables are firmly connected to the proper ports on the back panel of the server Caution Electricity can flow from connected peripherals into the system causing a shock Make sure the server and A peripherals are turned off and unplugged from the power outlet when you connect peripherals to the server m The server and monitor are plugged into an AC outlet power strip or UPS and that the power strip or UPS is turned on To start the system 1 If you have connected the system components to a power strip or UPS make sure all the system components are turned off then turn on the power strip or UPS 2 Turn on the monitor 3 Turn on the server The light emitting diode LED on the control panel is on when the power is on 4 Turn on any other components connected to the server such as speakers a printer or a scanner If nothing happens when you turn on the system m Make sure that the power cables are securely plugged in and that the power strip or UPS if you are using one is plugged in and turned on m Make sure the monitor is co
58. el door closing 21 opening 19 BIOS Setup utility 65 updating 67 BIOS Boot Block Write Enable jumper setting 70 BMC Boot Block Write Enable jumper setting 70 BMC Firmware Update jumper setting 72 Boot menu Setup utility 66 boot sequence setting 85 buttons disabling power and reset buttons 84 front panel board location 9 NMI 9 power 9 12 sleep 9 system reset 9 C cabling drives 24 case closing 20 opening 18 size 115 CD drive problems 88 replacing 30 CD Server Companion 86 certifications in brief 116 chassis intrusion switch 82 checking hard drive space 77 checklist troubleshooting 87 closing bezel door 21 case 20 CMOS Clear jumper setting 68 components front panel board 9 components system board 6 conditioner line 76 Console Direct Platform Control 82 control panel board features 9 Index 121 replacing 56 CPU adding additional 41 heatsink 37 41 replacing 37 specifications 115 speed 115 troubleshooting 89 creating startup diskette 86 D deleting temporary files 78 DIMMs adding 35 installing 35 replacing 33 Direct Platform Control DPC Console 82 diskette drive replacing 24 troubleshooting LED always on 92 not recognized 91 will not read write format 91 write protection summary 84 DMA usage 120 DPC direct platform control 82 drives cabling 24 CD drive replacing 30 checking available space 77 disk activity LED 9 diskette replacing 24 hot plug replacing 26 28 t
59. en the system board and the hot plug drive cage The fans are not hot plug capable and you must shut down the system to replace a fan To replace a fan 1 Turn off the system and disconnect the power cord and external peripherals Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 Unplug the fan cables from the system board 54 Replacing and Adding Internal Devices 4 Pull out on the tabs on both sides of the fan and lift the fan out of the fan assembly 5 Insert the new fan into the fan assembly Make sure the direction of rotation and airflow match the direction and airflow of the fan you removed 6 Plug the fan connector into the connector on the system board Fan 1 plugs into connector J1J1 and fan 2 plugs into connector J1G6 7 Close the case See Closing the case on page 20 8 Reconnect the power cord and external peripherals then turn on the system Replacing the fans 55 Replacing the front panel board The front panel board is mounted on the front of the chassis inside the front panel To replace the front panel board 1 Turn off the system and disconnect the power cord and all external peripherals 2 Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Disconnect all cables from the front panel board Note the location and orientation of each cable as you remove it 4 Remov
60. ere may be more than one supply in this product Refer servicing only to qualified personnel Do not attempt to modify or use the supplied AC power cord if itis not the exact type required A product with more than one power supply will have a separate AC power cord for each supply The power button on the system does not turn off system AC power To remove AC power from the system you must unplug each AC power cord from the wall outlet or power supply The power cord s is considered the disconnect device to the main AC power The socket outlet that the system plugs into shall be installed near the equipment and shall be easily accessible SAFETY STEPS Whenever you remove the chassis covers to access the inside of the system follow these steps 1 Turn off all peripheral devices connected to the system 2 Turn off the system by pressing the power button 3 Unplug all AC power cords from the system or from wall outlets 4 Label and disconnect all cables connected to I O connectors or ports on the back of the system 5 Provide some electrostatic discharge ESD protection by wearing an antistatic wrist strap attached to chassis ground of the system any unpainted metal surface when handling components 6 Do not operate the system with the chassis covers removed AVERTISSEMENT Frangais Le bloc d alimentation de ce produit ne contient aucune pi ce pouvant tre r par e par l utilisateur C
61. f grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Lightning protection For added protection of any Gateway product during a lightning storm or when it is left unattended or unused for long periods of time unplug the product from the wall outlet and disconnect the antenna or cable system Power lines Do not locate the antenna near overhead light or power circuits or where it could fall into such power lines or circuits When installing or re aligning an outside antenna system extreme care should be taken to keep from touching such power lines or circuits Contact with them could be fatal Warning When installing or realigning an outside antenna system extreme care should be taken to keep from touching such o power lines or circuits Contact with them could be fatal Safety Regulatory and Notices 111 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment Power service grounding electrode system NEC Art 250 Part H Ground clamps Grounding conductors NEC Section 810 21 Antenna discharge unit NEC Section 810 20 Ground clamp sN ODO oO A CQ m Antenna lead in wire 112 Safety Regulatory and Notices Notices Copyright 2000 Gateway Inc All Rights Reserved 4545 Town Centre Court San Diego CA 92121 USA All rights reserved This publication is protected by copyright and all right
62. f your anti virus program or Gateway Client Care Managing the Server System administration and control The server has three server management tools included to enable administration and control of Windows NT environments These tools are Intel Server Control ISC ManageX Event Manager and the Direct Platform Control DPC Console Intel Server Control ISC Using a graphical user interface ISC can locally or remotely provide real time monitoring and alerting for server hardware sensors ISC monitors and records system status indicators such as temperature voltage cooling chassis intrusion processor status cooling fan status and power supply status You can establish a threshold or range of accepted values for each of these indicators and you can configure ISC to respond to variances in a number of ways from an entry in the event log to a displayed message or audio alarm or even a complete server shutdown ISC also provides a system hardware inventory SCSI controller status LAN adapter status and BIOS and system slot information You can find additional information about Intel Server Control under Documentation on the Server Companion CD which came with the server ManageX Event Manager ManagexX lets the system administrator manage multiple systems on a Windows NT Windows 2000 or Novell Netware network from a single window and implement commands and policies across the network with a single action With this tool
63. g Internal Devices To replace a failed drive 1 Before you remove the failed drive use the appropriate software and utilities installed on the system to stop all activity on the failed drive Instructions for using the software are provided by the software manufacturer 2 Use the utilities or look at the drive indicator LEDs on the front panel to determine which drive needs to be replaced 3 Remove the drive from the drive bay by unclipping the retention lever and rotating the lever out away from the front of the system 4 Continue pulling outward until the drive is entirely out of the system holding the top edge of the carrier to make sure the drive exits the chassis smoothly 5 Remove the four screws that secure the drive to the carrier then remove the drive Drives 27 6 Install the new drive in the carrier using the four screws you removed in Step 5 7 Align the drive rails with the slots at the sides of the drive bay Leave the retention lever in the open position 8 Push the drive all of the way into the drive bay until the retention lever starts to close because of contact with the front of the chassis Make sure the hooks on the side of the retention lever latch to the side of the drive bay and firmly close the lever 9 Run any necessary utilities to setup the new drive See the utility software documentation for details Adding a hot plug drive 28 The hot plug drives are located at right side of the f
64. he drive you want to configure 4 Move the slider to set the size of the Recycle Bin A good initial setting is 5 5 Click OK Maintain and manage your hard drive 79 Protecting the server against viruses A virus is a program that attaches itself to a program or data file on a computer then spreads from one computer to another Viruses can damage data cause computers to malfunction and can display annoying or offensive messages Some viruses can go unnoticed for long periods of time because they are activated by a certain date or time Protect your server from viruses by m Using an anti virus program to check files and programs that are on diskettes attached to e mail messages or downloaded from the Internet After you run the anti virus program you can back up your files to diskettes a separate hard drive or a high capacity storage drive m Keeping your anti virus program updated m Obtaining all software from reputable sources and checking the software for viruses before installing it m Disabling macros on suspicious Microsoft Word and Excel files These programs will warn you if a document that you are opening contains a macro that might have a virus To remove a virus 80 1 Find and remove the virus immediately using an anti virus program 2 Turn off your server and leave it off for at least 30 seconds 3 Turn on the server and rescan for the virus 4 If the virus is still present contact the manufacturer o
65. ieses Produkts keine Reparaturen vornehmen Das Produkt enth lt m glicherweise mehrere Netzger te Wartungsarbeiten m ssen von qualifizierten Technikern ausgef hrt werden Versuchen Sie nicht das mitgelieferte Netzkabel zu ndern oder zu verwenden wenn es sich nicht genau um den erforderlichen Typ handelt Ein Produkt mit mehreren Netzger ten hat f r jedes Netzger t ein eigenes Netzkabel Der Wechselstrom des Systems wird durch den Ein Aus Schalter f r Gleichstrom nicht ausgeschaltet Ziehen Sie jedes Wechselstrom Netzkabel aus der Steckdose bzw dem Netzger t um den Stromanschlu des Systems zu unterbrechen SICHERHEISMASSNAHMEN Immer wenn Sie die Geh useabdeckung abnehmen um an das Systeminnere zu gelangen sollten Sie folgende Schritte beachten 1 Schalten Sie alle an Ihr System angeschlossenen Peripherieger te aus 2 Schalten Sie das System mit dem Hauptschalter aus 3 Ziehen Sie den StromanschluBstecker Ihres Systems aus der Steckdose 4 Auf der R ckseite des Systems beschriften und ziehen Sie alle AnschluBkabel von den I O Anschl ssen oder Ports ab 5 Tragen Sie ein geerdetes Antistatik Gelenkband um elektrostatische Ladungen ESD ber blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden 6 Schalten Sie das System niemals ohne ordnungsgem montiertes Geh use ein Safety Regulatory and Notices AVVERTENZA Italiano Rivolgersi ad un tecnico sp
66. ifications 119 Interrupt IRQ6 IRQ7 IRQ8_L IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 SMI L 1 0 APIC Level INT6 INT7 INT8 INT9 INT10 INT11 INT12 INT13 INT14 INT15 Description Diskette port Parallel port RTC interrupt Signal control interrupt SCI used by ACPI compliant operating system Mouse interrupt Co processor interrupt Compatibility IDE interrupt from primary channel IDE devices 0 and 1 System management interrupt general purpose indicator sourced through the PID to the processors DMA usage The following table lists the direct memory access DMA channels that the system typically uses and which ones are available for use by add in devices 120 DMA Resource 0 Cascade 1 Available Floppy Controller Available Redirect Cascade Available Available NOOA 0 In Available System Specifications Index A accessories safety precautions 102 adapter cards adding 48 replacing 46 troubleshooting 91 92 add in cards adding 48 replacing 46 troubleshooting 92 adding adapter cards 48 add in cards 48 CPU 41 drives preparing 23 expansion cards 48 processor 41 additional information getting vi addresses I O 116 administrator password access 83 Advanced menu Setup utility 66 altitude operating 116 back panel fan replacing 54 features 3 backing up files 78 backplane hot plug features 8 replacing 57 battery replacing 43 troubleshooting 44 bez
67. inter Make sure that the printer is online Make sure that you entered the right command If you are trying to exit MS DOS to return to Windows type exit then press ENTER Make sure that you entered the right command If you are trying to exit MS DOS to return to Windows type exit then press ENTER Open the BIOS Setup utility then set the system date and time Move the write protection tab over the hole on the back of the diskette Safety Regulatory and Notices The Gateway 7250R Server originally shipped with a Class A rating according to FCC rules part 15 Later modifications may have improved the rating to Class B To check the rating of the system as shipped to you check the FCC label at the back of the chassis for the rating Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment However to ensure safe use of this product it is important that the safety instructions marked on the product and in the documentation are followed Warning Always follow these instructions to help guard against o personal injury and damage to your Gateway system Setting up your system Read and follow all instructions marked on the product and in the documentation before you operate your system Retain all safety and operating instructions for future use Do not use this product near water or a heat source such as a radiator Mak
68. isconnect the power cord and all other external peripheral devices Open the case See Opening the case on page 18 and Preventing static electricity discharge on page 17 3 Pull open the socket clamps on each side of the DIMM socket 4 Insert the new DIMM into the socket aligning the two notches in the DIMM with the two notches in the DIMM socket Memory 35 5 Gently press the DIMM into the socket until it is firmly seated Inserting the DIMM automatically locks the socket clamps on each end of the DIMM 6 Close the case See Closing the case on page 20 7 Reconnect the peripherals and the power cord then turn on the system 36 Replacing and Adding Internal Devices Processors The system is compatible with the Intel Pentium III 600 MHz and faster processors with 100 MHz front side bus FSB As many as two processors may be installed in the system You do not need to install additional voltage regulator modules VRMs because the VRMs for both processors are built into the system board Replacing a processor When replacing a processor order a processor upgrade kit from Gateway The kit includes the processor a fansink or heatsink and a disposable grounding wrist strap Caution A heatsink or fansink must be installed on each processor Installing a processor without a heatsink or fansink could A result in damage to or failure of the processor To replace a processor 1 Turn off the sy
69. k from the front of the server 2 Slide the panel toward the front of the chassis 3 4 inch securing it in place The tabs on the front of the top panel slide under the lip of the front panel 3 Replace the screws you removed earlier Closing the bezel Close the bezel to prevent accidental or unauthorized access to the server controls hot plug drives and removable media drives To close the bezel swing the bezel up and press it firmly into place Closing the case 21 22 Case Access Replacing and Adding Internal Devices Drives There are several types of drives and similar devices that can be installed in the server Preparing to replace or add a drive One 3 5 inch diskette drive at least one 1 inch high 3 5 inch hot plug hard drive and one slimline CD drive are included with the server You can add up to three additional 3 5 inch hot plug drives for a total of four hot plug drives As you prepare to install drives keep the following in mind m If you remove a drive place it in an antistatic bag or container m Before you install a drive see the drive documentation for information on configuring the drive setting any jumpers on the drive and attaching cables to the drive m If you are installing a drive that uses an add in controller install the expansion card before you install the drive m You may need to configure the drives you install using the BIOS Setup utility or the SCSISelect utility Press F2
70. location 3 password 124 Index administrator 84 both user and administrator passwords set 83 only user password set 83 system access control 85 using 83 Password Clear jumper setting 68 peripheral devices troubleshooting 91 ports I O 115 keyboard 3 LAN 3 mouse 3 network 3 parallel 3 serial 3 USB 3 video 3 POST power on self test explained 13 power button 12 button location 9 disabling power button 84 indicator LED 9 input specifications 116 LED 12 replacing PS 2 power supply 51 source problems 75 supply specifications 115 uninterruptible supplies 76 Power menu Setup utility 66 preventing static electricity 17 printer troubleshooting 92 processor adding additional 41 heatsink 37 41 replacing 37 specifications 115 speed 115 troubleshooting 89 protecting system against power source problems 75 protecting the server from viruses 80 PS 2 power supply replacing 51 R Recovery Boot jumper setting 69 recovery system 86 Recycle Bin emptying 79 recycle bin resizing 79 regulatory compliance 106 removing side panel 19 system board 60 replacing adapter cards 46 add in cards 46 back panel fan 54 backplane hot plug 57 battery 43 control panel board 56 CPU 37 DIMMs 33 drives CD drive 30 diskette 24 hot plug 26 28 preparing 23 SCA 26 28 SCSI 26 28 expansion cards 46 fans 54 front panel board 56 hot plug backplane 57 hot plug cage fan 54 hot plug fan 54 memory 3
71. lslsslseses 82 System security sss paisi aiii aa aaa ea a lh 82 System recovery 0 ers 86 Creating a startup diskette 0 0 0 eens 86 Using your Server Companion CD isses ee eee 86 Troubleshooting iua iran cas ctcnidse re dwaeesees anoo dda PARC eio es 87 Inuisfeltfenoj Mp rc EUER 87 Troubleshooting checklist 0 0 cee eet ee 87 Verifying your configuration 0c tee 87 Troubleshooting guidelines 0 cece eee 88 CD problems luo ee eee eon ee ee Ree ee we ee ee RUE 88 Hard drive problems iore sirski kinna ANEAN AEE eee eens 89 Memory and processor problems 0 0000 e eee eens 89 Modem problems 0 0 0 teens 90 Peripheral Adapter problems 0 0 00 cee ete 91 Printer problems a1 iccau esta eis bee eee a y xd a HERR RR 92 System problems 0 0 0 c ee eee 93 Video problems isse sede eb eee yale ERRARE EAE ERES 95 Error messages scu DRE EUG ne es Ge a we ae WR Rc Rak 97 Safety Regulatory and Notices Luusuu 101 System Specifications Laosascseestaqes d usse das uwitba qs 115 Environmental specifications 0 0 0 0 eee 116 System I O addresses 000 cect ees 116 Memory MAP M 119 nizinioo cc 119 DMA sage siecle cR OE CEPR E uU 120 ji VERE 121 Preface Conventions used in this manual Throughout this manual you will see the following conventions Convention ENTER CTRL ALT
72. ma 2 Controllare che i cavi dei supporti aggiuntivi ed altri componenti siano stati installati appropriatamente 3 Attaccare le coperture al telaio con le viti tolte in precedenza e avvitarle strettamente 4 Inserire e chiudere a chiave il lucchetto sul retro del sistema per impedire l accesso non autorizzato al sistema 5 Ricollegare tutti i cavi esterni e le prolunghe AC del sistema Seil sistema stato a lungo in funzione il microprocessore e il dissipatore di calore potrebbero essere surriscaldati Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio E consigliabile l uso di guanti di protezione Esiste il pericolo di un esplosione se la pila non viene sostituita in modo corretto Utilizzare solo pile uguali o di tipo equivalente a quelle consigliate dal produttore Per disfarsi delle pile usate seguire le istruzioni del produttore ADVERTENCIAS Espa ol Despu s de completar las seis instrucciones de SEGURIDAD mencionadas ya puede extraer las tapas del sistema Para ello 1 Desbloquee y extraiga el bloqueo de seguridad de la parte posterior del Sistema si se ha instalado uno 2 Extraiga y guarde todos los tornillos de las tapas 3 Extraiga las tapas Para obtener un enfriamiento y un flujo de aire adecuados reinstale siempre las tapas del chasis antes de poner en marcha el sistema Si pone en funcionamiento el sistema sin las tapas bie
73. make sure that your drive or controller configuration is correct Press F1 to try to restart the server You may have an XT keyboard connected to an AT system or vice versa Make sure that the keyboard is configured to work with the appropriate system Some keyboards have a switch to select either AT or XT Make sure that the hard drive cable is properly connected Open the BIOS Setup utility then make sure that the correct drive type is selected The drive controller may be defective Press F1 to try to restart the server Try running a disk formatting utility For more information refer to your operating system documentation Error message Insert bootable media device Insufficient disk space Invalid configuration information Invalid password Keyboard clock line failure Keyboard controller failure Keyboard not detected Keyboard stuck key failure Memory errors were detected while the system powered up Memory size error Non system disk or disk error Not enough memory Print queue is full Solutions See The system does not recognize a SCSI drive on page 89 for a possible solution Backup your files as soon as possible Check the free space on the disk volume If the volume is full or almost full remove unnecessary files Open the BIOS Setup utility then make sure the settings are correct Enter your password again make sure to enter it correctly Be aware that some passwords are case sensitive
74. mplete Important For all operating systems refer to the appropriate M operating system software manual for specific instructions Turning off the server Every time you turn off the server shut down the operating system first You may lose data if you do not follow the proper procedure Turning off the server 13 To turn off the server in Windows NT 1 Click Start then select Shut down the computer then Shut Down 2 Click OK The operating system shuts down When you see a message saying It is now safe to turn off your computer turn off the server by pressing the power button 3 Turn off the monitor and peripherals Caution When you turn the server off some electric current still flows through it Before opening the server case or A connecting or removing any peripherals turn off the server then unplug the power cord Important For other operating systems such as Windows 2000 or Novell Netware refer to the appropriate operating system m software manual for specific instructions 14 System Setup Resetting the server If your server does not respond to keyboard or mouse input you may have to close programs that are not responding If closing unresponsive programs does not restore your server to normal operation you may have to reset the system To close unresponsive programs and reset the server in Windows NT 1 Press CTRL ALT DEL A window opens that lets you close a program that is not responding
75. n Detection Enable jumper setting 72 ISC Intel server control 81 J jumpers BIOS Boot Block Write Enable setting 70 system board 7 BMC Boot Block Write Enable setting 70 system board 7 BMC Firmware Update setting 72 system board 7 CMOS Clear setting 68 system board 7 FRB Enable setting 71 system board 7 Intrusion Detection Enable setting 72 system board 7 Password Clear setting 68 system board 7 Recovery Boot setting 69 system board 7 setting 68 system board location 6 Wake on LAN Enable setting 73 system board 7 K keyboard booting without one 85 port location 3 troubleshooting 94 L LAN 100 Mbit speed LED 3 activity LED 3 port location 3 LEDs 100 Mbit speed 3 disk activity 9 front panel board location 9 LAN activity 3 network activity 9 power 9 12 Index 123 system fault 9 line conditioners 76 locks mechanical security 82 software security 82 Main menu Setup utility 66 management hard drive 77 ManageX Event Manager 81 manual conventions V memory adding 35 installing 35 map system 119 replacing 33 specifications 115 troubleshooting 89 messages error 97 modem troubleshooting 90 monitor adjusting 12 mouse port location 3 troubleshooting 95 N network activity LED 9 network port location 3 NMI button location 9 O opening bezel door 19 case 18 operating altitude 116 humidity 116 temperature 116 operating system setup 13 P parallel port
76. n cadre de travail normal L emplacement choisi doit tre Propre et d pourvu de Das System wurde f r den ll sistema progettato per El sistema est dise ado para Betrieb in einer normalen funzionare in un ambientedi funcionar en un entorno de B roumgebung entwickelt Der lavoro tipo Scegliere una trabajo normal Escoja un Standort sollte postazione che sia lugar sauber und staubfrei sein Pulita e libera da Limpio y libre de particulas airborne particles other than normal room dust poussi re en suspension sauf la poussi re Hausstaub ausgenommen gut gel ftet und keinen particelle in sospensione a parte la normale en suspensi n salvo el polvo normal Well ventilated and away normale Heizquellen ausgesetzt sein polvere presente E Bien ventilado y alejado de from sources of heat Bien a r et loin des einschlie lich direkter nell ambiente fuentes de calor incluida la including direct sunlight sources de chaleur y Sonneneinstrahlung Ben ventilata e lontana luz solar directa Away from sources of compris du soleil direct m keinen Ersch tterungen da fonti di calore Alejado de fuentes de vibration or physical A l abri des chocs et des ausgesetzt sein compresa la luce solare vibraci n shock sources de vibrations keine starken von diretta E Aislado de campos m Isolated from strong Isol de forts champs elektrischen Ger ten m Alriparo da urti e lontana electrom
77. n colocadas puede da ar los componentes del sistema Para instalar las tapas 1 Aseg rese primero de no haber dejado herramientas o componentes sueltos dentro del sistema 2 Compruebe que los cables las placas adicionales y otros componentes se hayan instalado correctamente 3 Incorpore las tapas al chasis mediante los tornillos extra dos anteriormente tens ndolos firmemente 4 Inserte el bloqueo de seguridad en el sistema y bloqu elo para impedir que pueda accederse al mismo sin autorizaci n 5 Conecte todos los cables externos y los cables de alimentaci n CA al Sistema Si el sistema ha estado en funcionamiento el microprocesador y el disipador de calor pueden estar a n calientes Tambi n conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes Por ello se recomienda precauci n y el uso de guantes protectores Existe peligro de explosi n si la pila no se cambia de forma adecuada Utilice solamente pilas iguales o del mismo tipo que las recomendadas por el fabricante del equipo Para deshacerse de las pilas usadas siga igualmente las instrucciones del fabricante AVVERTENZA Italiano WARNING English US The system is designed to operate in a typical office environment Choose a site that is Clean and free of AVERTISSEMENT Frangais WARNUNG Deutsch ADVERTENCIAS Espa ol Le syst me a t con u pour fonctionner dans u
78. n page 20 8 Reconnect the power cord and all other cords you removed then turn on the system Important Gateway recommends that you run a processor retest from the BIOS Setup utility whenever you replace or add a m processor 42 Replacing and Adding Internal Devices Replacing the battery The battery provides power for the system real time clock and CMOS memory which holds the system configuration information If your battery is failing you may notice the server clock slowing down and giving you the incorrect time Open the BIOS Setup utility and write down all the values in the various menus before replacing the battery Replacing the battery resets the BIOS Setup utility to its default values Warning Danger of explosion if battery is incorrectly replaced e Replace only with the same or equivalent type recommended by manufacturer Dispose of used batteries according to manufacturer s instructions Warnung Explosionsgefahr bel falsch eingebautter batterie Q Ersetzen der batterien nur mit batterien des gleichen typs oder mit batterien vom hersteller empfohlenen typs Entsorgen gebrauchter batterien entsprechned herstellerangaben Attention Il y a danger d explosion s il y a replacement incorrect de o la batterie Remplacer uniquement avec une batterie du m me type ou d un type quivalent recommand par le constructeur Mettre au rebut les batteries usag es conform ment aux instructions du fabricant To
79. ng a power surge the voltage level of electricity coming into the server can increase far above normal levels and cause data loss or system damage Protect your server and peripherals by connecting them to a surge suppressor which will absorb voltage surges and prevent them from reaching your server When purchasing a surge suppressor m Make sure the surge suppressor meets the appropriate product safety certification for your location such as Underwriters Laboratories UL or Conformite European CE m Check the maximum amount of voltage the suppressor allows to pass through the line The lower the voltage that the suppressor allows to pass through the better the protection for the server m Check the energy absorption dissipation rating The higher the energy absorption rating the better the protection for the server m Checkline conditioner capabilities A line conditioner smooths out some normal line noise small voltage fluctuations of an electrical supply Avoiding power source problems 75 Line conditioners A line conditioner protects the server from the small fluctuations in voltage from an electrical supply Most systems can handle this variation line noise without problems However some electrical sources include more line noise than normal Line noise can also be a problem if the server is located near or shares a circuit with a device that causes electromagnetic interference such as a television or a motor
80. ni d une prise murale Wechselstromsteckdose muro correttamente i instalada Provided with sufficient space to access the power supply cords because they serve as the product s main power disconnect correctement mise a la terre Suffisamment spacieux pour vous permettre d acc der aux cables d alimentation ceux ci tant le seul moyen de mettre le syst me hors tension ausger stet sein ber ausreichend Platz verf gen um Zugang zu den Netzkabeln zu gew hrleisten da der StromanschluB des Produkts haupts chlich ber die Kabel unterbrochen wird Safety Regulatory and Notices installata Dotata di spazio sufficiente ad accedere ai cavi di alimentazione i quali rappresentano il mezzo principale di scollegamento del sistema Provisto de espacio suficiente como para acceder a los cables de alimentaci n ya que stos hacen de medio principal de desconexi n del sistema 105 Regulatory compliance statements Rack Mounting If rack mounted units are installed in a closed or multi unit rack assembly they may require further evaluation by Certification Agencies The following items must be considered The ambient within the rack may be greater than room ambient Installation should be such that the amount of airflow required for safe operation is not compromised The maximum temperature for the equipment in this environment is 50C unless otherwise specified in the environmental specifications for
81. nnected to the server plugged into the power strip AC outlet or UPS and turned on You may also need to adjust the brightness and contrast controls on the monitor 12 System Setup Understanding the Power On Self Test When you turn on your server the power on self test POST routine checks the system memory and components To see this information on the screen press Esc during POST Press SPACEBAR to bypass the remaining memory count The system displays an error message if POST finds any problems Write down any error messages that you see If you continue to have problems these error messages may help you or Gateway technical support diagnose the cause Setting up the operating system The first time you start the server the operating system takes a few minutes to set up Refer to your operating system documentation for specific questions regarding the operating system 9 To complete the operating system setup 1 After the server starts the start up wizard opens Click Next 2 Typethe requested information in the appropriate text boxes When you have finished typing the information click Next 3 Continue following the instructions and selecting options in the start up wizard dialog boxes clicking Next to move through the dialog boxes until the wizard tells you to restart your server If you need to return to the previous dialog box to change any of your entries click Back 4 Restart the server The setup is co
82. o your system hardware and configuration Advanced gives you access to information and settings for system resources hardware and system configuration Security gives you access to settings related to system access passwords Server gives you access to information and options for server management features Boot gives you access to information and settings for boot features and boot sequences Exit gives you access to options for exiting the BIOS Setup utility Refer to the Help box on the right side of the BIOS Setup screens for information about menu items Using the BIOS Setup Utility Updating the BIOS If you need a new version of the BIOS you can download the BIOS update from the technical support area on the Gateway Web site www gatewayatwork com and install the new version from a diskette To update the BIOS you need to perform the following tasks in sequence Create a bootable diskette Note the current BIOS settings Create the BIOS update diskette Update the BIOS Restore the BIOS settings Follow the detailed instructions for updating the BIOS that are included in the self extracting file that you can download from the technical support area of Gateway s Web site Important Whenever the BIOS is updated the microcode table is returned to the default setting To update the table to the m proper settings for your processor you must run the MULOADER EXE program which is available from the same site where
83. or by changing the Clear Password jumper See Password Clear jumper on page 68 84 Managing the Server Feature Control access to the System other than BIOS Setup set user password Boot without keyboard Specify the boot sequence Description To control access to the system set a user password and enable the Password on Boot option using the BIOS Setup utility Once set passwords can be disabled by deleting the password or by changing the Password Clear jumper See Password Clear jumper on page 68 The system can boot with or without a keyboard During POST and before the system boots the BIOS automatically detects and tests the keyboard if present and displays a message Do not plug in a keyboard while the System is on The sequence you specify in the BIOS determines the boot order see About the BIOS Setup utility on page 65 If secure mode is enabled user password is set you are prompted for a password before the system boots fully If secure mode is enabled and the Secure Mode Boot option is also enabled the system boots fully but requires a password before accepting any keyboard or mouse input System administration and control 85 System recovery Take precautions that allow you to recover damaged files and recover your system in the event that your hard drive is damaged or if your BIOS or system files get corrupted Creating a startup diskette If your server hard drive is damaged you may not b
84. ould not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total REN s contact the local telephone company If this device causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required The telephone company may request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs Contact the state public utility commission or public service commission for information When programming or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on
85. ource DMA Controller 1 DMA Controller 1 Interrupt Controller 1 Interrupt Controller 1 Interrupt Controller 1 Interrupt Controller 1 Super I O Index and Data Ports Interrupt Controller 1 Interrupt Controller 1 Interrupt Controller 1 Interrupt Controller 1 Address 003Eh 003Fh 0040h 0043h 0044h 004Fh 0050h 0053h 0054h 005Fh 0060h 0064h 0061h 0063h 0065h 0067h 0070h 0072h 0074h 0076h 0071h 0073h 0075h 0077h 0080h 008Fh 0090h 0091h 0092h 0093h 009Fh 0094h 00AO0h 00A1h 00A4h 00A15 00A8h 00A19 OOAch 00Adh 00BOh 00B1h 00B2h 00B3h 00B4h 00B5h 00B8h 00B9h O0BCh 00BDh 00COh OODFh OOFOh OOF8h OOFFh Resource Programmable Timers Programmable Timers Keyboard Controller NMI Status and Control Register NMI Status and Control Register NMI Status and Control Register NMI Status and Control Register NMI Mask bit 7 and RTC Address bits 6 0 NMI Mask bit 7 and RTC Address bits 6 0 NMI Mask bit 7 and RTC Address bits 6 0 NMI Mask bit 7 and RTC Address bits 6 0 RTC Data RTC Data RTC Data RTC Data DMA Low Page Register pe ep DMA Low Page Register System Control Port A PC AT control Port DMA Low Page Register Video Display Controller Interrupt Controller 2 Interrupt Controller 2 Interrupt Controller 2 Interrupt Controller 2 Interrupt Controller 2 Advanced Power Management Control Advanced Power Managemen
86. ower is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper Recovery Boot jumper The Recovery Boot jumper on the system board pins 9 through 11 of jumper J2J1 lets you recover from a failed BIOS update by booting from diskette and loading the correct BIOS update See the figure on page 6 for the location of the jumper The following table shows the settings required to perform this task Make sure you turn off the server and unplug the power cord before moving the jumper Mode Jumper Action When Set Setting Normal boot e Normal boot from BIOS default Pins 9 10 Recovery boot Boot from diskette and correct the BIOS code Pins 10 11 Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper Setting the system board jumpers 69 BIOS Boot Block Write Enable jumper The BIOS Boot Block Write Enable jumper on the system board pins 13 through 15 of jumper J2J1 lets you update the BIOS boot block See the figure on page 6 for the location of the jumper Caution Incorrect programming of the boot block may make the 1 system unbootable The following table shows the settings required to perform this function Make sure you turn off the server and unplug the power cord before moving the jumper Mode Jumper Action When Set Setting Normal BIOS boot block is write protected LE def
87. pin G ATX auxiliary power connector 6 pin H Fan connector Diskette drive connector System Features Ozar Ac N xz caomosc rPrPrrrr rere KP FS ACT TOT MAMVOA DW gt Primary IDE connector Secondary IDE connector ATX front panel connector Front panel connector 16 pin Battery Isolated server management ISOL intelligent management bus IMB connector not used Jumper J4J2 BMC boot block write enable Jumper block jumper J3J1 Jumper block jumper J2J1 Fan connector hot plug drive bay fan Server monitor module SMM feature connector Ultra wide SCSI connector Ultra2 SCSI connector Hard drive LED connector Intelligent chassis management bus ICMB connector not used Chassis intrusion connector Expansion card connectors not used Fan connector not used Wake on LAN WOL jumper PCI connector used for riser card Expansion card connector not used Video connector Dual USB connectors RJ 45 Ethernet LAN connector and LEDs Serial Port A Parallel port Serial port B Stacked keyboard and mouse ports System board 7 Hot plug backplane Back of the hot plug backplane board SCSI connector Power connector Jumper block Front panel connector SCSI connector connects the SCSI cable from the RAID controller Power connector connects the power cable from the power supply Front panel connector carries signals from the backplane to the front panel Front of
88. r so there may not be a video adapter to remove and replace Open the system and reseat the terminator card or the second processor The image on the screen is dim or difficult to read Probable cause The monitor brightness and contrast controls are turned down Sunlight is glaring off the display The monitor may be old The color monitor disp Probable cause The system was turned on before the monitor The display type is set incorrectly Solution Adjust the brightness and contrast knobs until the text becomes clear Position the monitor away from the sun or a window Replace the monitor lays everything in black and white Solution Make sure that the monitor is turned on then restart the system In the Control Panel window Start Settings Control Panel double click Display set the display to the appropriate monitor type then restart the system The displayed characters are garbled Probable cause Solution The video cable is damaged Make sure the connector and cable have no bent or 96 Troubleshooting damaged pins Probable cause Solution The display setup is incorrect In the Control Panel window Start Settings Control The video card has failed The video is distorted Probable cause The monitor controls are not properly adjusted The connector or cable is damaged The surge protector or UPS is damaged The monitor is too close to a source of electrical in
89. rds 92 battery 44 CD drive 88 checklist 87 CPU 89 diskette drive LED always on 92 diskette drive will not read write format 91 diskette drive not recognized 91 error messages 97 expansion cards 92 guidelines 88 hard drive 89 keyboard 94 memory 89 modem 90 mouse 95 peripheral devices 91 printer 92 processor 89 SCSI device 91 SCSI drives 89 system 93 video 95 turning off the system Windows NT 14 U uninterruptible power supplies 76 updating the BIOS 67 USB port location 3 user password access 83 using passwords 83 safety precautions 102 utilities hard drive maintenance 76 utility BIOS Setup 65 V video port location 3 troubleshooting 95 viruses protecting the computer 80 W Wake on LAN Enable jumper setting 73 Windows NT setup 13 shut down procedures 13 Index 127 Gateway A MAN US 7250R SYS RACK GDE RO 4 00 6162 850616
90. replace the battery 1 Restart the server and start the BIOS Setup utility 2 Write down the CMOS values from each tab in the BIOS Setup utility so you can reenter them after you replace the battery For more information about the BIOS Setup utility see About the BIOS Setup utility on page 65 Replacing the battery 43 Turn off the server disconnect the power cord and all external peripheral devices Open the case by following the instructions on page 18 See Preventing static electricity discharge on page 17 Locate the battery on the system board see System board on page 6 The battery is circular and has the positive pole mark on the top Using a small flat bladed screwdriver carefully remove the battery from its socket on the system board X Press the new battery in the socket with the positive pole up Be sure you have pressed the battery down far enough for it to contact the base of the socket it should snap into place Close the case as described in Closing the case on page 20 9 Reconnect the peripherals and the power cord then turn on the system 10 If the CMOS data is not correct change the information in the BIOS Setup utility using the data you recorded in Step 2 Troubleshooting the battery installation If you have problems after installing the new battery try each of the items listed below restarting the server after each try Turn off the server and make sure that all exterior ca
91. ront panel as you face the system The hot plug bay supports as many as four 1 inch high 3 5 inch SCSI hard drives The hot plug drives are assigned SCSI ID numbers by the hot plug backplane with the drive in the upper left corner of the hot plug bay assigned SCSI ID 0 The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 3 in the lower right corner of the hot plug bay See Hot plug backplane on page 8 for the locations of the drives by SCSI ID number Important Gateway tests and verifies the operation and compatibility ofthe drives we sell Additional or replacement drives must m conform to Gateway standards especially in a RAID or mission critical environment Install the first drive in the upper left corner then install drives in increasing order by SCSI ID number thereafter Replacing and Adding Internal Devices To install an additional hot plug drive 1 Remove the drive carrier from the drive bay by unclipping the retention lever and rotating the lever out away from the front of the system 2 Continue pulling outward until the drive carrier is entirely out of the system 3 Remove the four screws that secure the air baffles to the carrier then remove the air baffles Drives 29 4 Install the new drive in the carrier using the four screws you removed in Step 3 5 Align the drive rails with the slots at the sides of the drive bay Leave the retention lever in the open position 6
92. roubleshooting 89 preparing to add 23 preparing to replace 23 SCA replacing 26 28 troubleshooting 89 SCSI replacing 26 28 122 Index troubleshooting 89 troubleshooting 89 troubleshooting CD drive 88 E emptying the Recycle Bin 79 environmental specifications 116 error messages 97 Exit menu Setup utility 66 expansion cards adding 48 replacing 46 troubleshooting 92 F fans replacing 54 FAQ frequently asked questions accessing vi FCC notice 106 features back panel 3 control panel board 9 front panel 2 front panel board 9 hot plug backplane 8 interior 4 software security 84 system 1 files backup 78 FRB Enable jumper setting 71 front panel board components 9 features 9 replacing 56 front panel features 2 G getting additional information vi guidelines troubleshooting 88 H hard drive maintenance 76 maintenance utilities 76 management 77 troubleshooting 89 hardware status 81 hot plug backplane features 8 backplane replacing 57 fan replacing 54 replacing the cage fan 54 humidity operating 116 l I O addresses system 116 I O ports 115 IDE drive maintenance 76 indicators 100 Mbit speed LED 3 disk activity LED 9 LAN activity LED 3 network activity LED 9 power LED 9 12 system fault LED 9 information getting more vi installing battery troubleshooting 44 DIMMs 35 memory 35 integrity system 80 Intel Server Control 81 interior features 4 interrupts system 119 Intrusio
93. s are properly connected to the controller card Some systems do not have a floppy controller card because the floppy controller is built into the system board Open the system then reseat the drive controller Some systems do not have a floppy controller card because the floppy controller is built into the system board The diskette drive will not read write or format Probable cause The diskette is not IBM formatted The disk is write protected Solution Make sure that the diskette you are trying to format is IBM compatible If it is try reformatting it If not get another diskette Make sure that the write protection window on the upper right corner of the diskette is closed unprotected Peripheral Adapter problems 91 Probable cause The diskette is corrupted Solution Run CheckDisk on the diskette If errors are detected and corrected try accessing the diskette again The diskette drive LED illuminates continuously Probable cause The diskette is corrupted The cable to the drive is not connected properly Solution Remove the diskette from the drive If the light remains on try restarting the system Open the system then make sure the cable between the diskette drive and its controller is properly connected Make sure that the pins are not bent or misaligned The system does not recognize an expansion card Probable cause The interrupt or I O address is set incorrectly The card has no
94. s are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from Gateway The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions Gateway may improve and or change products described in this publication at any time Due to continuing system improvements Gateway is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark acknowledgments AnyKey black and white spot design CrystalScan Destination EZ Pad EZ Point Field Mouse Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and GATEWAY Gateway Profile Gateway Solo Gateway Astro green stylized GATEWAY green stylized Gateway logo and the black and white spotted box logo are trademarks of Gateway Inc Intel Intel In
95. s equipment has been approved to Council Decision 98 482 EEC CTR 21 for Pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN termination point In the event of problems you should contact Gateway customer support Japanese users VCCI statement This equipment is in the Class A category Information Technology Equipment to be used in a residential area or an adjacent area thereto and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential area When used near a radio or TV receiver it may become the cause of radio interference Read instructions for correct handling COKE PHUMPRESARSSAERABRS VCCI ORM CEJ DSA ARRARERCT COE TAXES CHEATS LER qe ERI IIAUBO0d 0m ma 58 CRT ZLDBKANSTEMBHOVET Safety Regulatory and Notices 109 Australia and New Zealand users EMI statement This device has been tested and found to comply with the limits for a Class A digital device pursuant to the Australian New Zealand standard AS NZS 3548 set out by the Australian Communications Authority and Radio Spectrum Management Agency New Zealand Telecommunication statement for products fitted with Telepermit
96. side logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Safety Regulatory and Notices 113 114 Safety Regulatory and Notices System Specifications The following specifications are for the standard configuration The server may contain optional equipment All specifications are subject to change Case size Processors Cache RAM BIOS IDE interfaces Diskette drive interface I O ports Power supply SCSI interfaces Network interface Server management Expansion slots Drive Bays 18 9 in 480 mm x 24 1 in 612 mm x 3 46 in 88 mm As many as two Intel Pentium III processors operating at 600 MHz and faster 256K on processor Four DIMM sockets support up to 2 0 GB of PC 100 SDRAM Flash BIOS for easy updates from diskette Two PCI IDE controllers support as many as two ATAPI IDE devices each hard drives or CDs for a total of as many as four IDE devices The chassis supports only the slimline CD drive Diskette drive controller is integrated on the system board One parallel port two serial ports two USB ports one PS 2 keyboard port one PS 2 mouse port one RJ 45 network port 275 W power supply In
97. stem and disconnect the power cord and all external peripheral devices 2 Open the case by following the instructions on page 18 See Preventing static electricity discharge on page 17 3 Disconnect the processor fan cable from the processor fan connector on the system board Processors 37 4 Place the head of a flat bladed screwdriver between the processor module and the tab on the side of one of the processor retention brackets that hold the processor to be removed 5 Push the handle of the screwdriver toward the processor When the tab that locks the processor in place opens lift up slightly on the side of the processor 6 Repeat the previous two steps for the other side of the processor 38 Replacing and Adding Internal Devices 7 Pull the processor up and out of the slot 8 If the heatseink is separate attach it to the processor Processors 39 9 Align the new processor with the processor slot note that the processor slot is keyed so the processor can only be installed one way and press firmly to install it 10 Reconnect the processor fan cable to the processor fan connector on the system board 11 Close the case See Closing the case on page 20 12 Reconnect the power cord and all other cords you removed then turn on the system Important Gateway recommends that you run a processor retest from the BIOS Setup utility whenever you replace or add a processor Adding a processor The system
98. stem power or reset the system from the front panel switches Taking the system out of secure mode does not change the state of system power That is if you press and release the power switch while secure mode is in effect the system will not power off when secure mode is later removed However if the front panel power switch remains depressed when secure mode is removed the system will power off System administration and control 83 Summary of software security features The following table lists the software security features and describes what protection each offers In general to enable or set the features listed here you must run the BIOS Setup utility and go to the Security Menu The table also refers to other Setup utility menus For more information on setting the security features see About the BIOS Setup utility on page 65 Feature Secure boot mode Disable writing to diskette Disable the power and reset buttons Set a time out period so that keyboard and mouse input are not accepted Control access to the BIOS Setup set administrator password Description To enter secure mode set and enable a password to automatically put the System into secure mode If you set a hot key combination you can secure the system by pressing the key combination This means you do not have to wait for the inactivity time out period When the system is in secure mode the system boots and runs the operating system It does
99. t Status Interrupt Controller 2 Interrupt Controller 2 Interrupt Controller 2 DMA Controller 2 Clear NPX error x87 Numeric Coprocessor System Specifications 118 Address 0102h 0170h 0177h 01FOh 01F7h 0200h 0207h 0220h 022Fh 0238h 023Fh 0278h 027Fh O2E8h 02Efh O2F8h 02FFh 0338h 033Fh 0370h 0375h 0376h 0377h 0378h 037Fh 03B4h 03Bah O3BCh 03BFh O3COh 03CFh 03D4h 03DAh OSE8h O3EFh O3FOh 03F5h O3F6h 03F7h OSF8h O3FFh 0400h 043Fh 04DOh 04D1h 0678h 067Ah 0778h 077Ah 07BCh 07BEh OCAO CA3h OCF8h OCF9h OCFCh 46E8h System Specifications Resource Video Display Controller Secondary Fixed Disk Controller IDE Primary Fixed Disk Controller IDE Game O Port Serial Port A Serial Port B Parallel Port 3 Serial Port B Serial Port B Serial Port B Secondary Diskette Secondary IDE Secondary IDE Diskette Parallel Port 2 Monochrome Display Port Parallel Port 1 Primary Video Display Controller Color Graphics Controller Serial Port A Diskette Controller Primary IDE Sec Diskette Serial Port A Primary DMA Controller 1 Extended Mode Registers Interrupt Controllers 1 and 2 Control Register Parallel Port ECP Parallel Port ECP Parallel Port ECP BMC Registers PCI CONFIG_ADDRESS Register NBX Turbo and Reset control PCI CONFIG DATA Register Video Display Controller Memory map Address Range hex Amount Function 0 to 0
100. t been configured through the software The card was not installed correctly Solution Check the address configuration of the adapter card and make sure that it does not conflict with another card in the system Configure the card with the appropriate software Make sure the card jumpers are set correctly and reseat the card Printer problems 92 The printer will not turn on Probable cause The printer is not onlne ready The printer is not turned on Troubleshooting Solution Make sure the on line or ready light is on or the display indicates Ready Make sure that the power switch is depressed or set to the On position If power is applied to the printer the green power LED should be illuminated Probable cause Solution The printer is not Make sure that the power cable is plugged into a live power plugged in Source The printer is defective Try another printer if one is available The printer is turned on but will not print Probable cause The printer is not connected to the system The printer is not designated as the default printer The printer has not been added to the system Solution Make sure the data cable between the printer and the System is properly connected Make sure that it is connected to the proper port Make sure the connector and cable have no bent or broken pins If the printer that you are trying to print to is not the default printer make sure that you have
101. tegrated Adaptec AIC 7896 SCSI controller Intel 82559 PCI ethernet controller Monitoring alerting and logging of critical system information obtained from embedded sensors on the system board including thermal levels voltage levels fan speeds and chassis intrusion monitoring Two 32 bit 33 MHz PCI slots on the riser card One slimline CD drive bay one external 3 5 inch drive bay occupied by diskette drive and four hot plug bays at least one is occupied by a 1 inch high hot plug drive System Specifications 115 Environmental specifications The following specifications identify maximum environmental conditions At no time should the server run under conditions which violate these specifications Temperature operating Humidity operating Altitude Voltage AC input Frequency Certification 5 to 35 Celsius or 44 to 95 Fahrenheit 20 to 80 200 feet to 10 000 feet 90 to 135 VAC 180 to 255 VAC 47 to 63 Hz FCC Class A UL CUL CAN CSA STD C22 2 No 950 CE Mark VCCI Class A CB scheme System I O addresses The following table shows the location in I O space of all directly 116 I O accessible registers Address 0000h 000Fh 0010h 001Fh 0020h 0021h 0022h 0023h 0024h 0025h 0026h 0027h 0028h 0029h 002Ah 002Bh 002Ch 002Dh 002Eh 002Fh 0030h 0031h 0032h 0033h 0034h 0035h 0036h 0037h 0038h 0039h 003Ah 003Bh 003Ch 003Dh System Specifications Res
102. terference The monitor needs to be degaussed Panel double click Display and check the settings The correct video type should be selected along with a supported resolution Check your monitor and video controller documentation for details Try another video card Solution Adjust the monitor controls until the text becomes clear See your monitor documentation for more information Check the connector and cable for bent or damaged pins Disconnect the monitor power cable then connect it directly to the power source Move the monitor away from sources of electrical interference such as televisions unshielded speakers microwave ovens fluorescent lights and metal beams or shelves Turn off the server and monitor and leave them off for at least a half hour then restart the system Error messages This section lists common error messages that you may see These messages often indicate procedural errors such as an incorrect keystroke or a write protected diskette Some messages however may indicate a problem that requires you to consult the troubleshooting section of this manual Error message Access denied Solutions Try saving to a new file or diskette Move the write protection tab over the hole on the back of the diskette Error messages 97 98 Error message Bad command or file name Base memory xxx expansion Checking RAM on disk controller CD ROM is not recognized Data error
103. that the voltage selection switch reflects the proper voltage Verifying your configuration If the server is not operating correctly the BIOS may contain an invalid configuration parameter Open the BIOS Setup utility and check your configuration settings See About the BIOS Setup utility on page 65 Introduction 87 Troubleshooting guidelines As you troubleshoot the server keep the following guidelines in mind m Never remove the chassis cover while the server is turned on m Do not attempt to open the monitor it is extremely dangerous Even if the power is disconnected stored energy in the components can be dangerous m Ifa peripheral does not work make sure that all connections are secure W If you see an error message on the screen write it down word for word You may be asked about it when calling Gateway Client Care m Only qualified personnel should open the system for maintenance m If you are qualified to maintain the system yourself make sure you are properly grounded before opening the system chassis See Chapter 3 Case Access for more information on preventing electrostatic damage to the system CD problems 88 Probable cause The CD is not intended for PC use The CD is loaded incorrectly The CD is scratched or dirty The CD drive needs to be added as new hardware The secondary IDE device may be disabled Troubleshooting The system does not recognize the CD drive Solution
104. that you know is working The system power and reset buttons are not responsive Probable cause The front panel is locked out when the password is set Video problems Solution Enter the password The system is running but the screen is blank Probable cause The monitor is not turned on The monitor data cable is not connected The connector or cable is damaged The monitor brightness and contrast controls are turned down The monitor is defective Solution Make sure that the monitor is plugged in and turned on If power is applied to the monitor the green power LED should illuminate Make sure that the monitor data cable is connected to the video controller on the back of the system Check the connector and cable for bent or damaged pins Adjust the brightness and contrast knobs to the center position Connect a working monitor to the server 95 Video problems Probable cause The video card is not seated correctly The video card is not compatible with the system The terminator card or the second processor is not seated properly Solution Open the system and reseat the video card The server board may have a built in video adapter so there may not be a video adapter to remove and replace Check the documentation or technical support to make sure that the video card is compatible with the system If not obtain a compatible video card The server board may have a built in video adapte
105. the equipment Consideration should be given to the maximum rated ambient Installation should be such that a hazardous stability condition is not achieved due to uneven loading Input supply Check nameplate ratings to assure there is no overloading of supply circuits that could have an effect on overcurtrent protection and supply wiring Grounding Reliable grounding of this equipment must be maintained Particular attention should be given to supply connections when connecting to power strips rather than direct connections to the branch circuit American users FCC Part 15 This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna Increase the separation between the equipment
106. the figure on page 6 for the location of the jumper 72 Using the BIOS Setup Utility The following table shows the settings required to let you update the BMC firmware Make sure you turn off the server and unplug the power cord before moving the jumper Mode Jumper Action When Set Setting Normal A Normal boot default Pins 9 10 Update BMC E System updates BMC Pins 10 11 Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper WOL Enable jumper The WOL Enable jumper on the system board jumper J5A2 lets you enable the wake on LAN feature See the figure on page 6 for the location of the jumper The following table shows the settings required to perform this task Make sure you turn off the server and unplug the power cord before moving the jum per Mode Jumper Action When Set Setting Disabled A Disables wake on LAN Pins 1 2 Enabled Enables wake on LAN default Pins 2 3 Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper Setting the system board jumpers 73 74 Using the BIOS Setup Utility Managing the Server Avoiding power source problems Surge suppressors line conditioners and uninterruptible power supplies can help protect the server against power source problems Surge suppressors Duri
107. the hot plug backplane board SCSI ID 0 SCSI ID 1 V o SEE SCSI ID 2 SCSI ID 3 m iW SEE SCA SCSI drive connectors 4 connect the four SCA SCSI drives Install drives in increasing order of SCSI ID 8 System Features Front panel board The front panel board supports the LEDs and buttons accessible from the front panel The buttons and LEDs on the front panel board are shown and described below Power LED Network activity LED System fault LED Front panel connector Power Sleep Reset NMI Backplane Disk activity fail LEDs button button button switch connector Front panel connector connects the controls on the front panel with the system board Power LED glows green whenever the system is turned on The LED also flashes when the system is in sleep mode Network activity LED lights whenever there is activity on the network System fault LED flashes whenever the system logs a failure Disk activity LEDs glow green whenever the hard disk is actively reading or writing data and glow amber if the disk fails Backplane connector carries signals from the hot plug backplane to the control panel NMI switch allows a technician servicing the server to generate a non maskable interrupt NMI to help debug server errors Reset button lets you reset the server if it has become nonresponsive Sleep button lets you put
108. the server into sleep mode to reduce power consumption Power button turns the server on and off Front panel board 9 Riser card The riser card includes a PCI bridge to support the two PCI expansion slots through the PCI expansion slot on the system board PCI Slot 2 PCI Slot 1 Edge connector PCI expansion slots provide support for as many as two 32 bit 33MHz PCI expansion cards Slot 1 is the lower slot and slot 2 is the upper slot Edge connector connects to the PCI slot closest to the processors 10 System Features System Setup Setting up the server Use the instructions on the quick guide poster that came with the server to assemble the server You can prepare a safer working environment before assembling the server by following these guidelines m Obtain an adequately rated uninterruptible power supply UPS A UPS protects against AC line spikes power interruptions and other power fluctuations that may damage the server W Protect the server from extreme temperature and humidity Do not expose it to direct sunlight heater ducts or other heat generating objects m Keep the server away from equipment that generates magnetic fields such as unshielded stereo speakers Even a telephone placed too close to the server may cause interference m Plug the server into a wall outlet power strip or uninterruptible power supply UPS Important Keep the boxes and packing material If you n
109. uipment has been tested and found to comply with the following European directives EMC Directive 89 336 EEC amending directive 92 31 EEC amp 93 68 EEC as per EN 55022 1995 Class A EN 55024 1998 according to EN 61000 3 2 1995 EN 61000 3 3 1995 EN 61000 4 2 1995 EN 61000 4 3 ENV 50204 EN 61000 4 4 1995 Low Voltage Directive Safety 73 23 EEC as per EN 60950 1992 A1 A2 A3 A4 A11 Safety Regulatory and Notices European Telecommunication Information for products fitted with EU approved modems Marking by the symbol C X indicates compliance of this equipment to the Telecom Terminal Equipment and Satellite Earth Stations Directive 98 13 EEC Such marking is indicative that this equipment meets or exceeds the following technical standards CTR 21 1998 Attachment requirements for pan European approval for connection to the analogue Public Switched Telephone Networks PSTNs of TE excluding TE supporting voice telephony services in which network addressing if provided is by means of Dual Tone Multi Frequency DTMF signaling Caution Although this equipment can use either loop disconnect Pulse or DTMF Tone signaling only the performance A of the DTMF signaling is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipment is set to use DTMF signaling for access to public or private emergency services DTMF signaling also provides faster call set up Thi
110. ux bords tranchants du capot Nous vous recommandons l usage de gants de protection Danger d explosion si la batterie n est pas remont e correctement Remplacer uniquement avec une batterie du m me type ou d un type quivalent recommand par le fabricant Disposez des piles us es selon les instructions du fabricant Safety Regulatory and Notices WARNUNG Deutsch Nachdem Sie die oben erw hnten ersten sechs SICHERHEITSSCHRITTE durchgef hrt haben k nnen Sie die Abdeckung abnehmen indem Sie 1 ffnen und entfernen Sie die VerschluBeinrichtung Padlock auf der R ckseite des Systems falls eine VerschluBeinrichtung installiert ist 2 Entfernen Sie alle Schrauben der Geh useabdeckung 3 Nehmen Sie die Abdeckung ab Zur ordnungsgemaBen K hlung und L ftung muB die Geh useabdeckung immer wieder vor dem Einschalten installiert werden Ein Betrieb des Systems ohne angebrachte Abdeckung kann Ihrem System oder Teile darin besch digen Um die Abdeckung wieder anzubringen 1 Vergewissern Sie sich da Sie keine Werkzeuge oder Teile im Innern des Systems zur ckgelassen haben 2 berpr fen Sie alle Kabel Zusatzkarten und andere Komponenten auf ordnungsgemaBen Sitz und Installation 3 Bringen Sie die Abdeckungen wieder am Geh use an indem Sie die zuvor gel sten Schrauben wieder anbringen Ziehen Sie diese gut an 4 Bringen Sie die VerschluBeinrichtung Padlock wieder an und schlieBen
111. x xxxx Legacy Diskette A J Legacy Diskette B J Hard Disk Pre Delay enabled Primary IDE Master auto Primary IDE Slave Secondary IDE Master Secondary IDE Slave Processor Settings Language F1 Help N Select Item Esc Exit Select Menu 1 1 English US Change Values F9 Setup Defaults ENTER Select gt Sub Menu F10 Save amp Exit About the BIOS Setup utility 65 66 As you select items on the Main menu or in submenus you see specific information related to the current selection in the Item Specific Help box The command bar shows the keystrokes necessary to access help navigate through the menus and perform other functions F1 opens the Help screen providing general help for using the BIOS Setup utility The T up arrow and 4 down arrow keys select items in the menu The lt left arrow and right arrow keys move you between the menus ENTER either moves you to a submenu screen when a selected item is preceded by or activates a selected field Esc closes the screen you are in and returns you to the previous screen or exits you from the BIOS Setup utility F9 opens a screen that lets you return all values to their default settings F10 opens a screen that lets you save all settings then exit the BIOS Setup utility The main screen has the following menu selections at the top of the screen Main gives you access to basic information and settings related t
112. ynamic Random Access Memory SDRAM m Intel 440GX chipset m Integrated Intel 82559 network controller providing 10 100 LAN support m Integrated Super Video Graphics Array SVGA video support with 2 MB of Synchronous Graphics RAM SGRAM Two PCI slots on a riser card additional slots on the system board are not usable in this chassis m ATX form factor system board m One3 5inch 1 44 MB diskette drive one slim line CD drive and at least one hard drive m Integrated voltage regulator modules VRMs for both processors m Integrated Adaptec AIC 7896 dual function controller providing both low voltage differential LVD Ultra2 small computer systems interface SCSI and Ultra Wide single ended SE SCSI support m Four drive hot plug cage m Keyboard port PS 2 mouse port PS 2 two serial ports parallel port video port RJ 45 LAN port and two Universal Serial Bus USB ports Standard features 1 Front panel 2 Diskette drive Control Panel Hot plug drive bay Slimline CD drive Hot plug drives Diskette drive writes to and reads from 3 5 inch 1 44 MB diskettes Control panel contains the LED indicators and the power reset and sleep buttons that control the server Hot plug drive bay includes up to four hot swappable hot plug drives connected to a hot plug backplane The drive bays
113. you can automate system management tasks which can be triggered by specific events or at specified thresholds You can find additional information about the ManageX Event Manager under Documentation on the Server Companion CD which came with the server System administration and control 81 Direct Platform Control DPC Console The Direct Platform Control DPC Console provides remote emergency management of servers The DPC Console is independent of the server operating system and provides a means to remotely diagnose problems or verify the state of the server It will also turn the server on or off You can find additional information about DPC Console under Documentation on the Server Companion CD which came with the server System security To help prevent unauthorized entry or use of the system the system includes key locks on the chassis to prevent entry and the bezel door to prevent use You can also set security measures in the BIOS Setup utility which establishes passwords and automatic system lockouts The system also includes server management software that monitors the chassis intrusion switch Mechanical locks and monitoring The system includes a chassis intrusion switch When the access cover is opened the switch transmits an alarm signal to the system board where server management software processes the signal You can program a response to an intrusion for example the system may power down or lock the keyboard
114. you obtain the BIOS update files Updating the BIOS 67 Setting the system board jumpers The system board has three jumpers Each of these jumpers has a specific function described in the sections below The CMOS Clear jumper The CMOS Clear jumper on the system board pins 1 through 3 of jumper J2J1 lets you clear all BIOS Setup settings See the figure on page 6 for the location of the jumper The following table shows the settings required to perform this task Make sure you turn off the server and unplug the power cord before moving the jumper Mode Jumper Action When Set Setting CMOS protected Normal operation default Pins 1 2 Clear CMOS Causes server to clear all BIOS settings and return to defaults Pins 2 3 Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper Password Clear jumper The Password Clear jumper on the system board pins 5 through 7 of jumper J2J1 lets you clear the passwords See the figure on page 6 for the location of the jumper 68 Using the BIOS Setup Utility The following table shows the settings required to perform this task Make sure you turn off the server and unplug the power cord before moving the jumper Mode Jumper Action When Set Setting Protect A Normal operation default Pins 5 6 Clear E Clears all passwords at bootup Pins 6 7 Caution Moving the jumper while the p
115. ystem board pins 1 through 3 on jumper J3J1 lets you enable FRB See the figure on page 6 for the location of the jumper The following table shows the settings required to enable FRB Make sure you turn off the server and unplug the power cord before moving the jumper Mode Jumper Action When Set Setting Enable A FRB is enabled default Pins 1 2 Disable E FRB is disabled Pins 2 3 Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper Setting the system board jumpers 71 Intrusion Detection Enable jumper The Intrusion Detection Enable jumper on the system board pins 5 through 7 on jumper J3J1 lets you enable intrusion detection See the figure on page 6 for the location of the jumper The following table shows the settings required to enable intrusion detection Make sure you turn off the server and unplug the power cord before moving the jumper Mode Jumper Action When Set Setting Enable Intrusion detection is enabled default Pins 5 6 Disable E Intrusion detection is disabled Pins 6 7 Caution Moving the jumper while the power is on can damage the server Always turn off the server and unplug the power A cord before moving the jumper BMC Firmware Update jumper The BMC Firmware Update jumper on the system board pins 9 through 11 on jumper J3J1 lets you update the BMC firmware during system boot See

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