Epoq Steamer Electric Steamer User Manual
Contents
1. When using the Streamer the best result is always achieved by using the neck strap The following accessories are included e neck strap to be used to carry and use the Streamer hands free in a lavaliere e pocket clip to be used to attach the Streamer to a pocket inside a pocket or belt while not streaming audio Only one of the carrying devices can be attached to the Streamer at a time The devices are clicked onto the Streamer by pressing the device onto the back of the streamer aligning the two points of attachments Use a finger nail to lift and release the device from the Streamer again ON OFF 10 IMPORTANT NOTICE Please use the neck strap carefully Due to security reasons to avoid strangulation the neck strap will automatically break if it gets caught in something Do not shorten or modify the neck strap in any way i e such as tie a knob to shorten the length Ifa neck strap breaks it can not be repaired and must be renewed Consult your Hearing Care Professional for a replacement 11 3 3 How to use the Streamer 1 The best listening quality is achieved by using the neck strap i e hands free around the neck The neck strap enhances the sound quality because it has an additional antenna built in 2 The Streamer can be kept in a pocket when not streaming audio however still ready to receive a phone call 3 The Streamer can be handheld during a phone conversation by holding it close to the mou2. Oticon Epoq Streamer 3 Bluetooth Instructions for Use PEOPLE FIRST Introduction We would like to congratulate you on selecting one of the most user friendly and advanced hearing device accessories on the market to enhance your hearing solution for important and valuable everyday purposes The Oticon Epog Streamer is the key to connecting your hearing instru ments to the expanding world of electronic media The Streamer allows signals from modern communication devices such as mobile phones to be streamed directly into your hearing instruments This solution gives you the world s smallest hands free headset and per sonal headphones for many listening and communication purposes The Streamer uses Bluetooth to connect to electronic media and will sup port connectivity with most Bluetooth enabled sound sources in the market To get a quick understanding of the basic functions and operations we ask you to study the Getting Started guide included in the package We furthermore advise you to carefully read these instructions and famil iarise yourself with the entire content before using the Streamer This will help you to achieve the optimal benefits of the product for the longest time possible Table of Contents 1 Typical package content 5 ON 2 Product overview 3 Basic use and wearing 8 3 1 What is a Streamer 8 3 2 Howto wear it 9 3 3 Howto use the Streamer 12 4 Streamer wireless ranges 14 4 1
3. in your phone Audio source needs to be turned on Volume needs to be adjusted on the audio source 58 Turn the Hearing Instruments microphones off by pressing the audio button for 2 to 3 seconds You will hear the pro gram change beep and after 1 second the microphones in both Hearing Instruments will be off Be careful not to turn off the Hearing Instruments microphones in traffic To accept a call make a short press less than 1 second Deactivate key sounds on your phone If the Streamer is connected to e g a PC make sure that the volume is turned up on the PC Adjust volume on the audio source e g a PC to a level that suits you when using the Streamer Streamer does not work even while charging When press a but ton the Streamer is blinking and nothing happens When turn the micro phones off the volume changes The battery of the Streamer is drained completely Keyboard is locked to prevent accidental button activation The volume changes to default level when changing program 99 The Streamer needs to charge for approximately 20 minutes before it can operate For opti mal battery life avoid draining the battery completely Deactivate the key lock located on top of the Streamer When the key lock slider reveals a GREEN label the keys can be operated This is by design 12 International Warranty The Streamer is covered by a limited warranty issued by the manufactu
4. EarStream range 14 4 2 Bluetooth range 15 5 Battery life and maintenance 16 5 1 Charging the Streamer 17 6 Functional description 20 6 1 Key lock 20 6 2 General Operation 22 6 3 Using a mobile phone 24 6 3 1 Preparing the Streamer and mobile phone 25 6 3 2 Incoming Call 26 6 3 3 Making a phone call 27 6 3 4 Phone button 28 6 3 5 Microphone 29 6 3 6 Call Waiting 30 6 3 7 Mobile phone sounds 31 6 4 Listening to Audio sources 33 6 4 1 Connecting to wired audio input 34 6 4 2 Connecting to Bluetooth audio 36 6 4 3 Audio button 37 6 5 Volume Control 38 6 6 Bluetooth button 40 6 7 Connecting to Bluetooth device 43 6 8 Out of range handling Bluetooth 44 6 9 Pairing to a Bluetooth device 44 6 9 1 Clearing stored pairings 46 7 __ Visual indicators 47 8 Audible indicators 50 9 Resetting the Streamer 52 10 Cleaning and maintenance 53 11 Trouble shooting 54 12 International Warranty 59 13 Product Approval precautions and markings 61 Warnings Yellow Pages 1 Typical package content Streamer Neck Strap Pocket Clip This manual Getting Started guide Power supply charger Make sure to identify all components and check that the package content is complete 5 2 Product overview Buttons and connectors Phone Button Short press Accept incoming call Disconnect call Long press Reject incoming call Volume Control Short press Volume up down Jack connector for Mini USB connector for A
5. attention should be paid to the smaller components in order to prevent children from swallowing them and choking If a part is swallowed see a doctor immediately The safety of the use of Streamer with auxiliary input cable is determined by external signal source When the input cable is connected to mains operated equipment this equipment must comply with IEC 60065 IEC 60601 or equivalent safety standards The safety of recharging batteries with the USB connector only is determined by the external equipment When the USB connector is connected to mains operated equipment this equipment should be UL approved or comply with equivalent safety requirements Never exposure the Streamer to great heat by putting it in the oven micro wave oven or burning it There is a risk that it will explode and cause serious injury The Streamer is designed to comply with the most stringent Standards of International Electromagnetic Compatibility However the Streamer might cause interference with other medical devices such as defibrillators and pacemakers Please contact the manufacturer of your implantable device for information about the risk of disturbance Interference can also be caused by power line disturbances airport metal detectors electromagnetic fields from other medical devices radio signals and electrostatic discharges Use in cars Using the Streamer with a mobile phone while driving can distract you If driving conditions demand
6. it pull off the road and park before making or answering calls Use on aircrafts The Streamer should not be used onboard aircrafts unless specifically permitted by the flight personnel Use of the neck strap If by accident the neck strap should get caught in something while wearing it the neck strap is constructed to break automatically Therefore never try to shorten or modify the neck strap in an unauthorized way The neck strap should not be used for children who weights less than 11 kg 906 71 910 00 05 07 oticon PEOPLE FIRST
7. listening result streaming i e listening to music or in phone call but also when the Streamer is not streaming audio During audio streaming adjusting the volume can only be done on the Streamer The controls on the hearing instruments are disabled When not streaming audio adjusting the volume can be done on both the Streamer and on the hearing instruments The Streamer works as a remote control of the volume control in addition to the volume control on the hearing instruments 38 39 6 6 Bluetooth button Bluetooth is the wireless application that connects the Streamer to external wireless audio sources Bluetooth is a global standard used in many elec tronic media Most Bluetooth enabled devices will work together To see whether an electronic media has a built in Bluetooth function you may look for the Bluetooth symbol 3 Bluetooth Most mobile phones today have Bluetooth built in The Bluetooth function must always be turned on when you need or expect to use and communicate with your Bluetooth devices 40 The basic operation of the Bluetooth function in described in the following table Long press A short press will prompt the status of the Bluetooth function If Bluetooth is on the rim light around the button will light for a few seconds This switches the Bluetooth function on off in the Streamer When Bluetooth is on the rim light around the button fades in and out like a heart bea
8. must with your hearing instruments Together the hearing instru be prepared so the two devices can connect and work together ments and the Streamer work similar to a wireless Bluetooth This initial configuration of the devices is referred to as pairing headset If you have not paired the Streamer to your mobile phone you should If you have two hearing instruments you will have the speech follow the pairing guidelines in section 6 9 from your conversation in both ears for optimal intelligibility In noisy environments it may be necessary to position the The following operations require that a mobile phone is connected to the Streamer closer to your mouth Streamer and the Streamer is inside the wireless working ranges of the mobile phone and the hearing instruments Reconnection Tip Normally two paired Bluetooth devices will find each other when turned on Ifthe devices do not connect automatically or have not been set up to connect automatically the devices must be connected manually Always turn on the mobile phone before turning on the Bluetooth function in the Streamer 24 25 6 3 2 Incoming Call When an incoming call is received by the Streamer a ringing tune appears in the instruments The incoming call is also shown on the Streamer by the flashing green rim light around the phone button When accepting the incoming call your hearing instruments will automati cally switch to a dedicated Streamer phone program
9. that all pairings to external Bluetooth devices stored in the Streamer will still remain 52 10 Cleaning and maintenance The Streamer is a sealed product that requires only a minimum of maintenance Any dirt moisture or grease should be cleaned off by using a dry or damp cloth It is recommended to clean on a regular basis The microphone opening and the connectors for audio input and charging must be kept free of dirt or debris The dedicated cleaning brush following your hearing instruments can be used to clean these areas The Streamer and the neck strap must never be washed or immersed into water or other liquids Make sure not to drop the Streamer onto hard surfaces The Streamer cannot be opened without damaging it If problems occur which cannot be solved by following the guidelines in the trouble shooting section you should consult your local Hearing Care Profes sional Avoid heat humidity and Chemicals Your Streamer must never be exposed to extreme heat e g left inside a parked car in the sun It must never be exposed to a lot of moisture e g stream baths showers or heavy rain Nor must it be dried in micro wave ovens or other ovens The Streamer must not be exposed to or cleaned with cleaning chemicals or alcohols 53 11 Trouble shooting My Streamer will not enter Bluetooth pair ing mode My phone is not finding the Streamer Streamer s key lock is activated Streamer is out of power Blue
10. the microphone must be placed 10 40 cm from the mouth in order to ensure good sound quality to the person at the other end ofthe line 29 6 3 6 Call waiting The Streamer supports call waiting by sending notification to the hearing instruments if a second call is incoming during an active call The audible notification is added to the phone conversation by the telecom provider To switch to the second call you must accept the call on the mobile phone Refer to the instructions of the mobile phone 30 6 3 7 Mobile phone sounds Some mobile phones will try to send their ringing tones key press beeps keyboard locked beep etc to any connected headset over the Bluetooth connection In mobile phone manuals this is normally referred to as In band ringing The Streamer does not support in band ringing and will not receive dedicated ringing tunes from mobile phones The Streamer ringing tune is always played by the hearing instruments and is fixed NOTE if the mobile phone is configured to stream keyboard beeps over the Bluetooth connection the mobile phone will when operated interrupt any ongoing audio streaming and will force the hearing instruments to switch program Mobile phone Tip It is strongly recommended to disable the key press beeps lock un lock beeps etc on your mobile phone This will prevent unintended program shifts in your hearing instruments when operating the mobile phone while connected by Blueto
11. While a phone call is active the green rim light around the phone button will switch to constant light Note It will take about 1 second before the link from the mobile phone to the hearing instruments is established 26 6 3 3 Making a phone call Before making a phone call make sure that the Streamer is inside the Body Area Network e g by using the neck strap To make a phone call you must use the mobile phone keyboard just as making a normal call from the phone The Streamer and the hearing instru ments will automatically switch to headset functionality when you make a phone call The mobile phone automatically makes a connection to the Streamer and to the hearing instruments as soon as the call is active 27 6 3 4 Phone button The table shows how to use the Streamer for incoming phone calls Short press Long press When a connected mobile phone is ringing a short press will answer the incoming call An active phone call is terminated also with a short press The Streamer can receive an incoming call while streaming other types of audio e g when you are listening to music When a connected phone is ringing a long press will reject the incoming call No action will be applied to the hearing instruments 28 6 3 5 Microphone The microphone in the Streamer is active only during a phone call In all other situations the microphone is turned off p When using the Streamer for phone communication
12. a few times to indicate the non operational mode of keys in the Streamer The key lock is not an ON OFF function 21 6 2 General Operation Some of the Streamer buttons have more functions depending on the listening situation and the duration of the press i e how long a button is activated Duration of button presses is defined as Very long More than 4 seconds Note Audio streaming is one way communication from the Streamer to the hearing instruments i e the Streamer has no information about the state of the hearing instruments When audio streaming is stopped the Streamer instructs the hearing instruments to release controls and resume normal operation If the hearing instruments for some reason during a streaming situation do no longer receive the audio information from the Streamer for a period of 5 seconds the hearing instruments will themselves automatically return to normal operation 22 The Streamer and a set of hearing instruments is a secure system The hearing instrument s will only accept audio streaming from the Streamer to which they are linked Linking have been done by the Hearing Care Profes sional This ensures that other Epoq instruments cannot intercept phone calls or audio from your Streamer 23 6 3 Using a mobile phone 6 3 1 Preparing the Streamer and mobile phone The Streamer allows you to use a mobile phone in conjunction The Bluetooth function between the Streamer and the mobile phone
13. amer is streaming audio the range to the hearing instrument is approx 0 5 meter 20 inches This means that the Body Area Network has an outer perimeter 0 5 meter from the ears and that the Streamer must be used inside this perimeter The range could be reduced by metal objects and strong magnetic fields Use of the neck strap is strongly recommended to achieve optimal EarStream performance Streamer to hearing instruments 0 5 meter range When the Streamer is used for remote volume control only or just stand by ready for incoming phone call the range can expand up to 1 meter 14 4 2 Bluetooth range The Streamer has a Bluetooth transmitter built in that can be manually turned on off as a separate function Bluetooth is used to communicate and send audio from your external sound and communication units like a Bluetooth enabled mobile phone The wireless range from the Streamer to a mobile phone is 10 meters 33 feet in open space Bluetooth range is reduced by objects between the Streamer and the mobile phone The range also depends on the quality of the antenna of the other device Mobile phone distance to from the Streamer 10 meters range 5 Battery life and maintenance 5 1 Charging the Streamer The best way to preserve capacity on the battery is to charge it frequently The Streamer has a built in rechargeable battery The Streamer should be charged every night to always ensure battery life for Always start by
14. attery will take approx 5 hours When unplugging the fully charged Streamer from the charger the status The Streamer can be charged during use as well This will prolong the charg indicator will switch off ing time Please check that the device you connect the Streamer to via the USB cable has been approved according to international security standards IMPORTANT NOTICE The battery should be prevented from being drained completely The bet ter the battery is treated the longer it will keep its capacity The battery cannot be replaced by the user The Streamer cannot be opened without damaging it 18 19 6 Functional description This section provides a detailed description of each function An overview of the visual and audio indications provided by the Streamer and the hearing instruments are described in section 7 and 8 6 1 Key lock To prevent accidental key presses the Streamer has a key lock function The key lock is operated by the slider on top of the Streamer marked with the padlock symbol When the slider reveals the GREEN mark the keys can be operated When the slider covers the green mark the keys are locked aT e The Streamer cannot be operated when the keys are locked apart from accepting a call from the mobile phone All keys will then be active until the call is terminated 20 If you try to operate the Streamer while the keys are locked the back light in the buttons will flash
15. charging your new Streamer for 2 4 hours until fully charged a full day of operation The battery life of the Streamer depends on the usage To charge the Streamer connect the power adapter cord to the mini USB connector placed at the button of the Streamer Listening to music with Bluetooth 5 hours stereo wireless connection i TI Listening to music audio with wired 6 hours connection The table is based on a fully charged new battery the maximum time your battery will run before it must be recharged Even though the Streamer has no dedicated on off button turning off Bluetooth will result in a prolonged battery life 16 17 Included in the package you will also find a USB cord that can be used to connect and charge the Streamer from a PC allowing for frequent charging in the office Steady red light 20 min talk time left Flashing red light Very low battery 5 min talk time left The battery status indicator flashes RED when the battery is very low The battery low condition is also acoustically indicated by two beeps in the hearing instruments Make sure to always charge the battery when the status indicator flashes red Flashing green Battery charging Do not disconnect light charger Steady green Battery fully charged Ready to go light When charging the status indicator flashes GREEN When the status indicator shows a fixed green light the battery is fully charged Full recharging of the b
16. d to the phone and that the phone can only be used via the Streamer and hearing instruments Different phones have different behaviour when used with a wireless Bluetooth headset like a Streamer If a problem occurs in the connection between your mobile phone and the Streamer you should generally consult your mobile phone manual for detailed trouble shooting 6 9 1 Clearing stored pairings If for some reason you need to clear all stored pairings in the Streamer this can be done by pressing the Bluetooth button and the Volume up button at the same time for more than 10 seconds 46 7 Visual indicators Blinking GREEN light Constant GREEN light No light 47 Phone ringing Streamer is paired and connected to mobile phone Active phone call No active calls Constant Streaming ison Connection is Battery low Constant RED Battery low 20 minutes ORANGE light established to light left Bluetooth or wired connec Blinking RED Battery very low tion is present light 5 minutes left No light Streaming is off Battery charging Blinking GREEN Battery charging USB cable light connected to Slow flash Streaming is Audio connect power source ORANGE light pending ed from wired fade until audio music player Constant GREEN Battery fully is re activated or Bluetooth light charged audio dongle Backlight Constant light for A button pressed Key lock OFF Bluetooth Slow fading BLUE Bluetooth is 10 seconds
17. etwork It is recommended to use the neck Strap Audio streaming can be activated in the hearing instruments independent of which program you have selected in your hearing instruments 33 6 4 1 Connecting to wired audio input Since the Streamer can handle multiple audio sources the following When the included audio cable is connected to an audio player and the describes how the Streamer will react to various operations Streamer the Streamer starts streaming after the audio button is pressed Shortly The light around the audio button turns on constant light e If Bluetooth audio streaming is active when the jack is inserted and see section 7 the audio button is pressed again the Bluetooth audio is stopped and the wired audio is streamed instead priority control When the jack is removed Bluetooth audio does NOT automatically resume but must be Use the included audio cable t tt i f MOS ng tn dee RO activated by pressing the audio button shortly again e Ifa phone call is active when the jack is inserted the call is NOT terminated e When the jack is removed during audio streaming the Streamer stops audio streaming and the hearing instruments return to standard program e Ifthe audio button is pressed without a jack connected streaming will not start 34 35 6 4 2 Connecting to a Bluetooth audio source The Bluetooth function between the Streamer and the audio source must be prepared so the two devices can connect a
18. for detailed instruction on how to conduct the pairing Normally it is referred to as find new audio equipment and set up the device as instructed 2 Set Streamer into pairing mode Make sure that the Bluetooth function of the Streamer is turned off The Streamer is then put into paring mode by a very long press of 7 seconds on the Bluetooth button until it flashes The Streamer is now in pairing mode indicated by the fast blinking blue light See also section 6 6 for further info on Streamer Bluetooth pairing mode 3 Start Pairing Activate the pairing feature on the device The device is now searching for active Bluetooth devices in the area When the Streamer is found by the device the word Streamer will ap pear in the display of the device if featured Go to the word Streamer and press Select or OK 45 4 Enter Pin code The Streamer code is 0000 four zeros Upon entering the pin code the Streamer and the device are now paired Depending of the external Bluetooth device you might also have to manu ally activate the connection between the Streamer and the device e g the mobile phone This is normally done by selecting Connect in the display menu For further Epog Streamer pairing and product support visit www oticon com Mobile phone issues After a successful pairing sequence a symbol should appear in the mo bile phone display e g a headphone indicating that a headset is now connecte
19. light turned on every 4th second 5 short blinksin A button pressed Key lock ON 1 second Fast BLUE Pairing Pairing is blinking light activated No light Bluetooth is turned off 48 49 8 Audible indicators This section describes the hearing instrument sounds that the Streamer can initiate The sounds provide feedback about buttons pressed and functions activated from the Streamer The sounds also provide information about the mobile phone functions e g incoming call All sounds are played by the hearing instruments in any given active program so the ringing tune can e g be played when listening to audio streaming START audio streaming Program change beep shifting to relevant streaming program in hearing instrument STOP audio streaming Program change beep shifting back to the standard program in hearing instrument Call waiting Two short beeps standard call waiting beeps added by phone company Volume change Volume at preferred level Two beeps can be disabled by your Hearing Care Professional Battery low Two short beeps to give first battery warning from Streamer Battery very low Two short beeps to give final battery warning from Streamer 51 9 Resetting the Streamer If for some reason the Streamer halts in a non functional mode it can be reset To reset the Streamer press the Phone button for 10 seconds All rim lights will flash shortly to indicate that a reset has been made Note
20. nd work together This initial configuration of the devices is referred to as pairing If you have not paired the Streamer to your Bluetooth audio source you should follow the pairing guide lines in section 6 9 A Bluetooth audio source can be connected to the Streamer when e the Bluetooth function of the Streamer is turned on e the Bluetooth enabled audio source is turned on e when the Streamer and audio source is inside their Bluetooth range First turn on the Bluetooth function on the Streamer before turning on the audio source If more than one Bluetooth audio source is present e g two Bluetooth Stereo devices the Streamer will connect to only one of them If possible this will be the last one connected It is not possible to seamlessly switch between two Bluetooth audio sources One Bluetooth device must be turned off or moved out of range from the Streamer before the second device is turned on or moved inside the range of the Streamer 36 6 4 3 Audio button The table shows how to use the Streamer with all types of audio streaming A short press starts stops streaming of the available audio The available audio source can be wired audio or a Bluetooth enabled stereo music player Streaming from audio sources is prioritized by the Streamer priority control is in this order 1 Wired audio 2 Bluetooth Stereo When no wired connection is present the Streamer will attempt to connect to the last connected Bluetoo
21. oth to the Streamer 31 Some mobile phones will also support the following additional dedicated Bluetooth features Voice Dial If this is implemented in the connected mobile phone the function will be activated by pressing the Streamer phone button shortly Last Number Redial If this is implemented in the connected mobile phone the function will be activated by a long press on the Streamer phone button These two features cannot be activated during another phone call or when listening to music with the Streamer Listening Tip When a phone call is started the microphones in your hearing instru ments are always switched on allowing you to hear the acoustical sound from the surrounding environment To focus on the phone conversation especially in noise situations you can switch off the hearing instrument microphones by pressing the Streamer audio button for two seconds 32 6 4 Listening to Audio sources The Streamer can connect your hearing instruments to many different audio sources and allows you to use your hearing instruments to function as wireless headphones An audio source can be connected to your hearing instruments through the Streamer in two ways e by wired input to the micro jack e bya wireless Bluetooth connection From the audio button on the Streamer you can start and stop audio streaming to the hearing instruments Before streaming audio you must place the Streamer inside the Body Area N
22. range of the mobile phone the connection is momentarily lost Normally the devices will re connect when they are inside the Bluetooth range again If the Bluetooth connection is lost during a phone call the phone will hang up this is standard Bluetooth headset behaviour If the Bluetooth connection is lost to an audio music player while stream ing the audio streaming stops and must be started again when the devices are inside their Bluetooth range again 6 9 Pairing to a Bluetooth device Before using the Streamer with a Bluetooth mobile phone or a Bluetooth enabled audio source the Streamer must be paired to the device This means a secure relationship is established between the two units enabling them to identify each other and communicate whenever they are turned on and within range of each other You only have to make the pairing once as the units will hereafter recognize each other Pairing is done by putting both units i e the Streamer and the device into pairing mode Here the units automatically will search for and find each other The units must be kept only a few meters apart 44 The following few basic steps will take you through a pairing sequence 1 Prepare Device Make sure that the Bluetooth function is turned on in the mobile phone or the audio source Find the menu or identify the activation required to start the pairing process Refer to the manual of the mobile phone or audio device to be paired
23. rer for a period of 12 months from the day of the original purchase Please notice that extended warranties may apply in your country Please contact your local Hearing Care Professional for more information What is covered by this warranty Any electrical component that because of workmanship manufacturing or design defects fails to function properly under normal use during life of this warranty will be replaced or repaired at no charge for parts or labour when returned to the point of purchase If it is determined that repair is not feasible the entire unit may be replaced with an equivalent unit upon mutual agreement of the Hearing Care Profes sional and the customer What is not covered by this warranty Problems arising from improper handling or care excessive use accidents repairs made by an unauthorized party exposure to corrosive conditions or damage due to foreign objects entering the device are NOT covered by the limited warranty and may void it The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer products Your Hearing Care Professional may have issued a warranty that goes beyond the clauses of this limited warranty Please consult your Hearing Care Professional for further information 60 Oticon Warranty Certificate Name of Owner Dispenser Dispenser Address Dispenser Phone Purchase date Warranty period Month Se
24. rial no 61 13 Product Approval precautions and markings Beside the Bluetooth transmitter the Streamer contains a radio transmitter using short range magnetic induction technology working at 3 84 MHz The magnetic field strength of the transmitter is lt 15 dBuA m 10m The emission power from the Streamer is below international emission limits for Human Exposure For comparison the radiation of the Streamer is less than unintended electromagnetic radiation from for example hair dryers electric shavers etc The Streamer complies with international standards concerning Electromagnetic Compatibility Due to the limited size available on the device many of the relevant approval markings are found in this document This instrument is certified under ID U28STREAM01 IC 1350B STREAM01 The device complies with Part 15 of the FCC rules and RSS 210 of Industry Canada Operation is subject to the following two conditions this device may not cause harmful interference this device must accept any interference received including interference that may cause undesired operation 62 Changes or modifications made to the equipment not expressly approved by Oticon may void the FCC s authorization to operate the equipment NOTE This equipment has been tested and found to comply with the limits fora Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection again
25. st harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 63 Hereby Oticon declares that this Streamer is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Declaration of conformity is available at Oticon A S Kongebakken 9 DK 2765 Smgrum Denmark www oticon com ga gt Waste from electronic equipment o 7 f must be handled according to O local regulations 3 Bluetooth QD ID B012747 Warnings The Streamer is not a toy and therefore should be kept out of the reach of children and anyone else who might swallow parts or otherwise cause injury to themselves Special
26. t Bluetooth must be active to connect with the Streamer 41 Very long This activates the Bluetooth pairing mode See 6 7 Connecting to Bluetooth devices press section 6 9 describing the pairing sequence Whenever the Bluetooth function in the Streamer or in the external audio 7 sec source has been turned off the devices must find and connect to each Bluetooth must be turned off before the Streamer other again when turned on can enter the pairing mode Pairing mode is active for 120 seconds or until the pairing is complete Pairing can be cancelled manually with a long press on the Bluetooth button Reconnection Tip Normally two paired Bluetooth devices will find each other when turned on The Streamer can be paired with up to 8 devices at the same time When the max number is reached the Streamer starts overwriting the oldest pairings If the devices do not connect automatically or have not been set up to connect automatically the devices must be connected manually Always turn on the mobile phone before turning on the Bluetooth function When not necessary for use the Bluetooth function can be switched off to in the Streamer save battery power See section 5 Refer to the manual of the mobile phone or audio source for detailed in struction on how the device connects and how connecting can be manually operated 42 43 6 8 Out of range handling Bluetooth If the Streamer is brought out of the Bluetooth
27. th This ensures good quality of your speech brought to the other person 4 When using the Streamer outside in strong wind the sensitive microphone should be protected against wind noise i e avoid the wind going directly into the microphone 5 Like a normal phone the Streamer microphone is sensitive to mechanical noise handling knocking and scratching Make sure that the Streamer is positioned and held calmly and still during a phone conversation 6 The microphone must be oriented directly towards your mouth while speaking within a distance from 10 to 30 cm 4 12 inches This is ensured when using the neck strap 7 Depending on the placement of the Streamer minor drop outs of sound can occur If you have two hearing instruments sound should remain in one ear even though a drop out is happening To prevent drop outs the neck strap should be used The following illustrations show how the Streamer should be placed during use 12 Hands free Neck Strap Purpose Mobile Phone Music PC Stand by Remote Control etc Hand held In your hand In the pocket Purpose Mobile Phone Purpose Remote Control Stand by 13 4 Streamer wireless ranges 4 1 EarStream range The Streamer has a digital wireless transmitter EarStream built in that streams information to your hearing instruments The EarStream radio is activated automatically when requested and cannot be permanently switched off When the Stre
28. th device This will take a few seconds and in that time the orange light around the audio button will blink see section 7 Note that phone calls will be received when listening to music audio Turn the microphones on off in the hearing instruments while streaming audio When the microphones are activated in the hearing instruments both the streamed audio and the environment sounds can be heard Note that this will resetthe volume control to the preferred level The volume control is functioning as described in the table Listening Tip When audio streaming is started the microphones in your hearing instru ments are always switched off allowing you to focus on the audio being A short press adjusts the volume level up or down in the hearing instruments If you have 2 hearing instruments volume is adjusted in both hearing instruments at the same time played To also hear the acoustical sound from the environment you can switch on the hearing instrument microphones by pressing the Streamer audio button for 2 seconds The volume can be turned 4 steps up and 8 steps down Each step is indicated by a click in the hearing instruments Two beep indicates that the preferred volume level is 6 5 Volume Control reached The volume control allows you to remotely adjust the sound level in the hearing instruments in all listening situations to achieve a good and The volume control can be used during all types of audio convenient
29. the passcode 0000 four zeroes The phone button does not blink when the phone is ringing and there is no ringing in dication in the Hearing Instruments Bluetooth is off in the phone and or in the Streamer Your phone and your Streamer are disconnected from each other The Streamer is not paired to the mobile phone Ensure Bluetooth is on in the phone please reference your phone s user guide Ensure Bluetooth is on in the Streamer If the Bluetooth does not fade in and out it is off Press the Bluetooth but ton for 2 to 3 seconds to turn Bluetooth on Reconnection can be accom plished in three ways 1 Turn Streamer s Bluetooth off then on Bluetooth is turned off on with a 2 to 3 second press on the Blue tooth button 2 Turn off a your phone and b the Streamer s Bluetooth Reconnection is now accom plished by turning on first your phone and then your Streamer s Bluetooth 3 From the phone s Bluetooth menu Select the Streamer as the active device Follow the pairing process described in section 6 9 The phone button does not blink when the phone is ringing and there is no ringing in dication in the Hearing Instruments Continued The phone button is blinking when the phone is ringing but hear no ring indication in the Hearing Instru ments The audio in the Hearing Instruments drops out The other party has difficulties hearing me on the phone Streamer is o
30. tooth was on when you tried to put your Streamer in pairing mode Streamer is outside the range of your phone Streamer is already connected to other Bluetooth devices that are active and within its range 54 Deactivate the key lock located on top of the Streamer When the key lock slider reveals a GREEN label the keys can be operated Re charge the battery Bluetooth must be off for the Streamer to enter pairing mode If the Bluetooth fades in and out it is on and you will need to turn it off by pressing the Bluetooth button for about 2 to 3 seconds Now repeat the pairing process Move the two devices closer together and reattempt pairing Make sure that all other nearby Bluetooth devices that have previously been paired to the Streamer are turned off before you repeat the pairing process Your Streamer is notin pairing mode when your phone is trying to pair with it Pairing was unsuccessful Wrong passcode was entered 55 Bluetooth must be off for the Streamer to enter pairing mode If the Bluetooth fades in and out it is on and you will need to turn it off by pressing the Bluetooth button for about 2 to 3 seconds Now repeat the pairing process Note The Streamer s pairing mode is active for 120 seconds or until the Streamer has been paired to your phone If the pairing is not completed within the 120 second repeat the pairing process again Repeat the pairing process and ensure that you use
31. udio Button audio input charging the battery Short press Start stop audio Long press Enable disable hearing instrument microphones Bluetooth Button Long press Enable disable Bluetooth Very long press Start pairing mode _ __ Battery status indicator Microphone Key lock 3 Basic use and wearing 3 1 What is a Streamer The Streamer is a body worn device that can connect your hearing instruments wirelessly to many different sound and communication media and thus enables your instruments to function as wireless headphones If you have two hearing instruments the sound will be directed to both ears Through the Streamer your hearing instruments can connect to a number of audio sources and allows you to e use a mobile phone fully hands free e listen to music and audio from the radio computer portable music players like mp3 s You can also use the Streamer as a remote control of the volume in the hearing instruments 3 2 How to wear it To make sure that you receive the best signal through the Streamer it must be kept inside the Body Area Network This is the area Surrounding the hearing instruments within a range of approx 0 5 meter The wireless function enabling the Streamer and hearing instruments to communicate called EarStream operates at extremely low power levels The Streamer can be worn and carried in various ways to satisfy your personal taste clothing and life style
32. ut of power The Bluetooth connection between the Streamer and your phone is unsteady Streamer is out of EarStream range Streamer is out of Bluetooth range The Streamer s microphone does not pick up your voice clearly Recharge the battery Oticon cannot guarantee com patibility with every Bluetooth product on the market If both products are Bluetooth Qualified the likelihood that they will interoperate is good but some incompatibilities may still exist Make sure the Streamer is kept within 50 cm 20 inches of the Hearing Instruments Holding the Streamer horizontal helps For optimum performance use the neck strap Make sure the Streamer is kept within 10 meter 30 feet of the phone This range is reduced significantly indoors with lots of obstacles walls furniture and itis also phone dependent Talk straight into the micro phone Be careful not to let the Streamer rub against clothes or other material during calls I have difficulties hearing the other part on the phone in noisy environments The phone call does not go through when the phone button is pressed I hear multiple beeps in my Hearing Instru ments while operating my phone No audio in the Hearing Instruments Volume is too low high Environmental sounds disturb speech understanding You may be pressing the phone button too long when you are answering a call The call will be rejected The key sound feature may be on
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