Eicon Networks Diva Server Adapters Network Card User Manual
Contents
1. B Connect your Diva Server T1 PRI adapter Note The Diva Server T1 PRI adapters have a built in CSU channel service unit to protect the adapters from damage due to power surges However you can also use an external CSU which allows you to test your line Use one of the cables included with the adapter The cable you use depends on how you want to apply your adapter e RJ 45 to RJ 45 for connection to an ISDN PRI or T1 line with an RJ 45 jack or for connection as network termination to a PBX e RJ 45 to open ended cables for connection to your an ISDN PRI or T1 line with open ended wire connections or for back to back connection If the ISDN PRI or T1 line is installed with an RJ 45 jack Use the supplied RJ 45 to RJ 45 cable Diva Server T1 PRI Adapter Signals RJ 45 Terminal Pin 1 Receive RX Pin 1 Pin 2 Receive RX Pin 2 Pin 4 Transmit TX Pin 4 Pin 5 Transmit TX Pin 5 shielded plug overall shielded shielded plug 14 Installation Icon networks EHEM _r CAl 1 Connect your ISDN PRI or T1 line as shown 1 Take the cable included with the adapter Wall jack NT or CSU Server adapter BR 2 Plug one end into the adapter 3 Plug the other end into the NT CSU or wall jack If the Diva Server T1 PRI adapter in NT mode is connected to a PBX The Diva Server software enables you to configure Diva Server T1 PRI adapters as net2. This chapter will assist you in ordering an ISDN PRI or a T1 line for your Diva Server T1 PRI adapter It provides recommended settings for a number of the configuration settings on Diva Server T1 PRI adapters You should specify these settings when you order your line from your service provider Line types The Diva Server T1 PRI adapters can be configured to support an ISDN PRI line ora T1 line ISDN PRI In North America and Japan an ISDN PRI line typically supports 23 B channels and one D channel PRI configurations are used to receive multiple simultaneous ISDN calls from analog modem and digital services dial in traffic Another common use of ISDN PRI is to connect a PBX Private Branch Exchange to a central office switch Channelized T1 robbed bit signaling Robbed bit signaling which uses bits from specified frames in the user data channel for signaling fits into the in band signaling category In this scenario bits are stolen from each channel for signaling purposes as opposed to ISDN PRI out of band signaling which dedicates a specific channel D channel to signaling Connecting to a PBX In some installations the ISDN line is connected to a PBX instead of the Diva Server T1 PRI adapter In these cases you must correctly configure the PBX to communicate with the Diva Server T1 PRI adapter Power Supply When ordering your ISDN PRI or T1 line make sure that a power supply is available for the NT1 of this
3. Networks e You may use the additional application software provided by Eicon Networks suppliers with the Eicon Networks ISDN adapter with which they were originally sold You may not copy or redistribute these applications without prior written permission from the associated supplier e You may transfer the software documentation and license to another party if the other party agrees to accept the terms and conditions of this agreement If you transfer the software and documentation you must at the same time either transfer all copies whether in printed or machine readable form to the same party or destroy any copies not transferred to that party e You may not rent or lease the software You may not reverse engineer decompile or disassemble the software You may not use copy modify or transfer the software and documentation or any copy in whole or in part except as expressly provided for in this license agreement e If you transfer possession of any copy of the software or documentation to another party in any way other than that which is expressly permitted in this license agreement your license is automatically terminated Term The license is effective until terminated You may terminate it at any time by destroying the software program and documentation together with all copies modifications and merged portions in any form It will also terminate upon conditions set forth elsewhere in this agreement or if you fail to comply with an
4. device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver 20 Regulatory Information Gicon networks uu vp lt lt lt _ lt gt gt gt P PP_ VV __ lt e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help FCC Part 68 Notice This unit complies with Part 68 of the FCC rules On the bottom of this
5. does not meet the above limited warranty Any replacement program will be warranted for the remainder of the original warranty period Limited Warranty Hardware Eicon Networks warrants to the original purchaser of this Eicon Networks hardware product that it is to be in good working order for a period of five 5 years from the date of purchase from Eicon Networks or an authorized Eicon Networks dealer Should this product in Eicon Networks opinion fail to be in good working order at any time during this five year warranty period Eicon Networks will at its option repair or replace this product at no additional charge except as set forth below Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new All replaced parts and products become property of Eicon Networks This limited warranty does not include service to repair damage to the product resulting from accident disaster misuse abuse or non authorized alterations modifications and or repairs Products requiring limited warranty service during the warranty period should be delivered to Eicon Networks with proof of purchase If the delivery is by mail you agree to insure the product or assume the risk of loss or damage in transit You also agree to prepay shipping charges to Eicon Networks and to use the original shipping container or equivalent No Other Warranties Hardware and Software EICON NETWORKS DISCLAIMS ALL
6. equipment is a label that contains among other information the FCC registration number If requested this information must be provided to the telephone company An FCC compliant telephone cord and modular plug is provided with this equipment designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact us for repair and warranty information If the trouble is causing harm to the telephone network the telephone company may request you to remove the equipment from the network until the problem is resolved Diva
7. may give the telecommunications company cause to request the user to disconnect the equipment For their own protection users should ensure that any electrical ground connections of the power utility telephone lines and internal metallic water pipe system are connected together This precaution is particularly important in rural areas Warning Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Approvals To receive detailed approval information send a request specifying the product name and the relevant countries to the following E mail address certification eicon com 22 Regulatory Information Gicon networks TS Customer Services To obtain technical support for Eicon Networks products contact either Eicon Networks or your Eicon Networks supplier as indicated below Please note that in some regions you can save time and long distance charges by sending a description of your situation by fax Customer Services personnel will then call you to provide a solution or to request additional information e In the United States Central and South America Western Canada Manitoba westward and the Atlantic Provinces New Brunswick eastward call our Dallas office at 972
8. order Obtain the following information when you place your order You will need this information to properly configure your Diva Server T1 PRI adapter e The type of ISDN switch your line is connected to e AT amp T Lucent 4ESS e AT amp T Lucent 5ESS e Nortel DMS 250 e Nortel DMS 100 e Nortel DMS 250 e National ISDN 2 any switch running NI 2 e Japan INS 1500 Directory number assigned to the PRI line Line build out setting LBO Only if you are going to use the Diva Server s on board CSU 10 Ordering Your ISDN PRI or T1 Line Gicon networks I UUS Provisioning a channelized T1 connection robbed bit This section explains how to order a T1 line that uses robbed bit signaling for your Diva Server T1 PRI adapter What to order Specify the following when you place your order e Switched T1 service for 56 kbps voice calls e No multichannel services switchtec 384 HO or 1536 H11 e Extended SuperFrame ESF e B8ZS line encoding e Wink Start E amp M signaling e DTMF dialing e Answer supervision required for outgoing calls Information to obtain when you order Obtain the following information when you place your order You will need this information to properly configure your Diva Server T1 PRI adapter e The type of ISDN switch your line is connected to e AT amp T Lucent 4ESS e AT amp T Lucent 5ESS e Nortel DMS 250 e Nortel DMS 100 e Nortel DMS 250 e National ISDN 2 any switch running NI 2 e Jap
9. 417 5515 or send a fax marked Attn Customer Services to 972 417 5610 e In Eastern Canada Ontario and Quebec call our Montreal office at 514 745 5577 and ask for Customer Services or send a fax marked Attn Customer Services to 514 745 5502 World Wide Web Information about Eicon Networks products and services including documentation and software updates is available from our international web site at www eicon com Help Web Visit our Help Web at www eicon com support ema The Help Web contains detailed instructions for installing and configuring the Diva Server adapter and software for various uses The Help Web also contains useful troubleshooting information If you have problems with your Diva Server adapter or the corresponding software try the suggestions listed on the Help Web before you call Customer Services Comments If you wish to make comments about your Eicon Networks server adapter or the corresponding software address them by E mail to divaserver eicon com Customer Services 23 Gicon networks n il ll IT I1I_ wvvw eicon com divaserver
10. Gicon networks Diva Server Adapters Installation Guide diva server www eicon com divaserver Gicon networks a I U US Fourth Edition August 2002 203 201 04 Diva ISDN is a registered trademark of Eicon Networks Corporation Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Linux is a registered trademark of Linus Torvalds OS 2 is a registered trademark of International Business Machines Corporation NetWare is a registered trademark of Novell Incorporated Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated All other brand and product names are trademarks or registered trademarks of their respective owners Changes are periodically made to the information herein these changes will be incorporated into new editions of the publication Eicon Networks may make improvements and or changes in the products and or programs described in this publication at any time If you wish to make comments about your Eicon Networks server adapter or the corresponding software address them by E mail to divaserver eicon com To contact Eicon Networks customer support refer to the Customer Services section in this manual Eicon Networks may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligations to you Copyright 2001 2002 Eicon Networks Corporation All rights reserved including those to repro
11. L according to model Dimensions T1 PRI half size PCI T1 PRI 4M T1 PRI 8M T1 PRI 24M full size PCI Data transfer rate 23 x 64 kbps B channel 1 x 64 kbps D channel PRI or 24 x 56 kbps channelized T 1 Plug amp Play yes Power safe mode yes External interface Female RJ 45 PRI Performance Primary rate interface up to 24 channels 64 kbps each channelized T1 interface up to 24 channels 56 kbps each Power requirements T1 PRI 24M 1 7 A 5 V typ Environmental requirements e Operating temperature 15 degrees C to 70 degrees C e Operating humidity 10 to 85 non condensing e Barometric operating pressure 86 to 106 kPascals e Maximum tolerance in power supply variation 5 to 5 Technical Specifications 19 Gicon networks _ n TI Regulatory Information Regulatory Information for the USA WARNING Changes or modifications to this unit not expressly approved by Eicon Networks Corporation could void the user s authority to operate the equipment FC FCC Declaration of Conformity We Eicon Networks Inc 2155 Chenault Drive Suite 503 Carrollton Texas USA 75006 1 800 80 EICON 972 417 5500 Fax 972 417 5610 Declare under our sole legal responsibility that the products listed below to which this declaration relates are in conformity with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This
12. OTHER WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE LATENT DEFECTS AND NON INFRINGEMENT WITH RESPECT TO THE HARDWARE PROGRAM AND THE ACCOMPANYING DOCUMENTATION THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHERS WHICH MAY VARY FROM PROVINCE TO PROVINCE OR FROM STATE TO STATE No Liability For Consequential Damages IN NO EVENT SHALL EICON NETWORKS OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMA TION OR OTHER PECUNIARY LOSS AND INDIRECT SPECIAL CONSEQUENTIAL INCI DENTAL ECONOMIC OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT EVEN IF EICON NETWORKS OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE PRECEDING LIMITATION MAY NOT APPLY TO YOU IF YOU LIVE IN ONE OF THOSE JURISDICTIONS Third Party Software In addition to the above mentioned restrictions on liability Eicon Networks emphasizes that it shall be responsible for absolutely no liability for any damage caused by or malfunction of software licensed from third parties Third party software including the bonus software is provided to you on a strictly AS IS basis Eico
13. PDF These manuals describe all configuration parameters in detail You should print the required pages before you start the installation Your Diva Server Software Suite CD ROM also includes readme files The readme files contain the most up to date information which did not make it into other manuals Note To view and print the online documentation properly you must use Acrobat Reader version 3 0 or later You can install the Acrobat Reader version 5 0 from your Diva Server Software Suite CD ROM Introduction 7 Gicon networks I A Aaa In To install Acrobat Reader 4 0 under a Windows operating system 1 Insert your Diva Server Software Suite CD ROM into your CD ROM drive The front end will automatically start If the front end fails to start double click SETUP EXE in the root folder on the CD ROM From the Welcome screen click the Bonus Software button From the presented screen you can install Acrobat Reader 4 0 To view a PDF manual under a Windows operating system 1 Insert your Diva Server Software Suite CD ROM into your CD ROM drive The front end will automatically start If the front end fails to start double click SETUP EXE in the root folder on the CD ROM From the Welcome screen click the Documentation button 3 From the presented screen you can view the documentation for your hardware and software 8 Introduction Gicon networks I UUS Ordering Your ISDN PRI or T1 Line
14. Server T1 PRI adapters Facility Interface code Digital Reg code Service Order USOC Jack Type code 04DU9 1SN DD 6 0F RJ48 C Regulatory Information for Canada NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In Regulatory Information 21 Gicon networks I A Aaa In some cases the company s inside wiring associated with a single line individual service may be extended by means of certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Warning For your safety follow these steps before you remove the cover from your PC 1 Turn off the power to your PC and all peripheral devices 2 Disconnect the power cable Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions
15. an INS 1500 e Directory number assigned to the T1 line Ordering Your ISDN PRI or T1 Line 11 Gicon networks I A Aaa In Installation This chapter will assist you in installing your Diva Server adapter and connecting it to your ISDN PRI or T1 line How to proceed with the installation 1 Make sure you have all the items you need as listed below 2 Install your Diva Server adapter as described on page 13 3 Connect your ISDN PRI or T1 line as described on page 14 4 Install the software as described in the corresponding online guide Before you start Before you start make sure you have the items you need to install your Diva Server adapter and the corresponding software Item Description Computer Your computer must have e a free PCI slot e an installed operating system Windows 2000 Windows XP Windows NT 4 0 Service Pack 5 or higher Linux Novell NetWare 4 1 or higher at least 15 MBytes of free hard disk space for the software Server adapter This includes package Diva Server adapter e cable s needed to connect your ISDN PRI or T1 line e Diva Server Software Suite CD ROM e Diva Server Adapters Installation Guide CD ROM for your You might be prompted to provide the CD ROM for your operating operating system system during the software installation ISDN Primary Rate The lines are installed by your local telephone company Interface PRI or Make sure that you get the appropriate li
16. duce this publication or parts thereof in any form without permission in writing from Eicon Networks wvvw eicon com divaserver Gicon networks ue JT7 9 y vVCYTL _ _ le mm lt EICON NETWORKS CORPORATION SINGLE USER LICENSE AGREEMENT FOR USE OF SOFTWARE This is a legal agreement between you the end user and Eicon Networks Corporation Eicon Networks You should carefully read the following terms and conditions before installing this software Installing the software indicates your acceptance of these terms and conditions You assume responsibility for the selection of the program to achieve your intended results and for the installation use and results obtained from the program Copyright The software to be installed and documentation are owned by Eicon Networks and its suppliers and are protected by copyright laws and international treaty provisions Therefore you must treat the software like any other copyrighted material except as expressly permitted in this license agreement License Under the terms and conditions of this license agreement e The software may be used only in conjunction with a legally acquired Eicon Networks ISDN adapter e You may make as many copies of the Eicon Networks software components and documentation as you wish for your own personal use e You may not redistribute the Eicon Networks software components or documentation without prior written permission from Eicon
17. fety and Network connection regulations within North America and other major territories Read the regulatory information in the section Regulatory Information on page 20 before installing and using your adapter G Important All Diva Server adapters have been tested and found to comply This installation guide describes how to physically install your Diva Server adapter To install the Diva Server adapter software see the online documentation on the Diva Server Software Suite CD ROM or on the Eicon Web Site Online documentation on the Diva Server CD ROM is available for the following operating systems under which you can run your Diva Server adapter Operating system Documentation Windows 2000 Diva Server for Windows 2000 XP Reference Guide Windows XP Diva Server for Windows 2000 XP Reference Guide Windows NT 4 0 Diva Server for Windows NT Reference Guide Online documentation on the Eicon Web Site is available for the following operating systems under which you can run your Diva Server adapter Operating system Documentation Linux Diva Server for Linux Reference Guide NetWare Diva Server for NetWare Reference Guide Note The Diva Server VolP Gateway is only available with Diva Server Voice adapters under Windows NT Windows 2000 and Windows XP Online documentation Your Diva Server Software Suite CD ROM includes comprehensive online manuals in Adobe Acrobat portable document format
18. line Usually a PBX is installed in the same area as the NT1 and the telephone company can use the power supply of the PBX for the ISDN PRI or T1 line as well If this is not the case you have to order a combo device from your local telephone company This device consists of an installation rack into which an NT1 module and a power supply module is mounted Ordering Your ISDN PRI or T1 Line 9 Gicon networks U UUS Provisioning an ISDN PRI connection This section explains how to order an ISDN PRI line for your Diva Server T1 PRI adapter What to order Specify the following requirements when you place your order e 23 B channels 1 D channel e D channel on channel 24 timeslot 24 Do not order NFAS non facility associated signaling service which enables you to use channel 24 as a data carrying B channel e Layer 1 line code is B8ZS with ESF Extended SuperFraming Data rate of 1 544 Mbps e 64 kbps clear channel service which ensures calls will not be routed over 56 kbps channels e Companding type is p law e A CSU is not required Diva supplies the function of the CSU internally However you can connect to a CSU if present e The T1 interface number must be O e The D channel must be specified as the terminal endpoint identifier TEI O e f the switch type is AT amp T Lucent request that allocation of channels for incoming calls is in descending order high to low 23 to 1 Information to obtain when you
19. n Networks makes absolutely no representations and provides no warranties whatsoever for third party software and explicitly does not warrant that third party software is Year 2000 compliant wvvw eicon com divaserver Gicon networks n il ll IT I1I_ wvvw eicon com divaserver Gicon networks I I Contents INITOQUEUON ira 7 Ordering Your ISDN PRI or T1 Line usssnuauusnnnanonnnnnunnnnnnnnnnn 9 Provisioning an ISDN PRI connection nero 10 Provisioning a channelized T1 connection robbed bit 11 INSIalialioN clenii A 12 How to proceed with the installatioN 20200 12 Before VOUS aiar 12 Installing Your Diva Server Adapter nn 13 ILOUDIESHOBUNG eia E 17 Using the Line Check utility 17 Checking the status LEDS nennen 18 Technical Specifications u 2u20022000000000nn00nnnunnanunn ann 19 Regulatory Information uuss0 a00002a000nnnanonnnnnunnnnnnnnnnnnennnnn 20 Regulatory Information for the USA 20 Regulatory Information for Canada 21 FAN 8 0 01 2 ee ee ee 22 CUISTOIMG Services sssini a a ini 23 www eicon com divaserver Gicon networks I Introduction Eicon Networks Diva Server adapters provide high speed digital connections to support a variety of network applications with the Electromagnetic compatibility Sa
20. ne s for your adapter channelized T1 i i IA interface Note In some countries you might need a network terminating device NT1 Information about Your telecommunications service provider has to supply the your ISDN PRI or T1 following information line e switch type This usually depends on your geographic location Common switch types include NI 1 and 5ESS e phone numbers for each line 12 Installation Gicon networks I Installing Your Diva Server Adapter The installation procedure below applies for the following Plug amp Play PRI adapters e Diva Server T1 PRI PCI Diva Server T1 PRI PCI Diva Server T1 PRI 4M PCI Diva Server T1 PRI 8M PCI Diva Server T1 PRI 24M PCI e Diva Server Voice T1 PRI PCI Diva Server Voice T1 PRI 4M PCI Diva Server Voice T1 PRI 8M PCI Diva Server Voice T1 PRI 24M PC Warning PRI signals can have telephone network voltages TNV Therefore PRI and T1 lines should be installed and maintained by service personnel only It may be hazardous if your computer is not properly plugged in and grounded Before you install your Diva Server adapter or remove the cover from your computer for any reason disconnect the cable from the ISDN network or T1 line Warning The Diva Server T1 PRI and Diva Server Voice T1 PRI adapters A need up to 20 Watts of power If you have installed several adapters in your system make sure that the power supply will not be overloaded when you install your Di
21. oblem in the configuration of the application you are using with your Diva Server adapter such as Dial Up Networking or faxing software Troubleshooting 17 Gicon networks O I TRE Checking the status LEDs Diva Server T1 PRI and Diva Server Voice T1 PRI adapters have four LEDs as shown yellow red blue green The table below describes the function of each LED Color Status Description yellow off Normal operation lit Remote site is experiencing synchronization problems if a remote alarm yellow alarm is detected red off Normal operation lit The receiver does not detect a signal loss of signal red alarm blue off Normal operation lit Received frames are not synchronized properly alarm indication signal blue alarm green off Layer 2 is not active Check your layer 2 configuration i e switch type switch etc lit Layer 2 is active If your adapter works properly layer 2 is always active 18 Troubleshooting Gicon networks I tt TT Technical Specifications Diva Server T1 PRI Diva Server Voice T1 PRI Bus type PCI 3 3 5 V CPU 32 Bit RISC CPU 180 MHz Memory 8 MB SDRAM Interrupt request levels Allocated by PCI BIOS I O base addresses hex Allocated by PCI BIOS Shared memory range 8 MB DSPs Diva Server T1 PRI either 2 4 8 or 24 ADSPs 2185L according to model Diva Server Voice T1 PRI either 4 8 or 24 ADSPs 2185
22. or T1 line a layer 1 warning light appears on the NT the adapter the external CSU and at the switching center of the network provider The network provider might then deactivate the line If this occurs you must contact your network provider to re enable your line If the Diva Server T1 PRI adapter is run in back to back mode The Diva Server software enables you to configure Diva Server T1 PRI adapters as network termination NT This means you can use two Diva Server adapters in back to back operation When using Diva Server adapters back to back configure one adapter as an NT and the other one as TE Connect the adapters with a crossover cable You can build your own crossover cable using the open ended cable supplied with your Diva Server T1 PRI adapter Just crimp the open end according to the NT Side assignment shown in the diagram below TE side NT side Pins on RJ 45 Signals Wiring Signals 1 RX RX 2 RX RX 3 not used 4 TX TX 5 TX TX 6 not used 7 not used 8 not used Note Looking at the RJ 45 connector with the cable running towards you and the lock tab at bottom the pins are numbered from 1 to 8 from left to right as shown below 1 8 INN 16 Installation Gicon networks I Troubleshooting If you are having problems with your adapter or with the corresponding software the following suggestions can help you diagnose and sol
23. va Server adapter Make also sure that your PC provides sufficient cooling To install your adapter A Insert the adapter into your computer 1 For your safety turn off the power to your computer and all peripheral devices 2 Drain static electricity from your body by touching the metal chassis the unpainted metal at the back of your computer 3 Remove the power cord from your computer 4 Remove the cover of the computer as described in your computer s manual 5 Firmly insert the adapter into a free PCI slot allowing the retainer to slide between the guides Make sure that the adapter does not touch the CPU memory modules or any other parts on the motherboard Installation 13 Gicon networks I A aaa I Note If space does not permit the use of the retainer simply remove it and then insert the adapter The retainer is only an installation aid and does not add functionality to the adapter Warning To avoid damaging your hardware insert your Diva Server T1 PRI adapter only into a PCI slot Inserting the adapter into any other type of slot can damage your adapter your computer or both 6 Firmly secure the adapter with the screw or clip Warning For your safety make sure that the adapter s bracket is properly secured to the PC s chassis by fastening the adapter with the screw or clip This will ensure proper grounding 7 Replace the cover of the computer as described in your computers manual
24. ve the problems If these suggestions do not work for you try the suggestions described in the online manual for the corresponding software or those on the Help Web see page 23 Using the Line Check utility under Windows NT and Windows 2000 XP The Line Check utility performs a check of your adapter cabling and ISDN PRI or channelized T1 connection To run the Line Check utility follow the instructions below Under Windows NT Click Start gt Programs gt Eicon ISDN Tools Common gt Line Check In the Diva Server for Windows NT Line Check dialog box select the adapter you want to test then click Start Under Windows 2000 XP Click Start gt Programs gt Diva Server for Windows 2000 XP gt Check ISDN Line In the Diva Server for Windows 2000 XP Line Check dialog box select the adapter you want to test then click Start If the Line Check returns an error check the following items e cabling e Diva Server configuration phone numbers and switch type e hardware configuration for information on resolving hardware conflicts refer to the README TXT file on your Diva Server Software Suite CD ROM Note Take note of the error code returned by the Line Check utility This error code can help your telecommunications service provider diagnose the problem If the Line Check does not return an error but you cannot get your Diva Server adapter to work properly there is probably a pr
25. work termination NT This means your adapter can serve as an NT for PBXs that act as terminal equipment and therefore require an NT to provide a clocking signal For example the Diva Server adapter can act as an NT when coupling PBXs with the Q Sig protocol When connecting the adapter to a PBX that acts as TE configure the adapter as an NT Wire it to the PBX as shown in the diagram on page 16 by applying the appropriate assignment at the PBX connectors If the ISDN PRI or T1 line uses open ended wire connections In some cases you are required to connect to your network termination using the open ended connectors The transmission TX leads and the receiving RX leads are identified by color transmission leads are blue and white blue receiving leads are orange and white orange Use the supplied RJ 45 to open ends cable Diva Server T1 PRI Adapter Pin 1 Signals Receive RX Open Ends white orange Pin 2 Receive RX orange Pin 4 Transmit TX white blue Pin 5 Transmit TX blue shielded plug overall shielded shield Installation 15 Gicon networks I A Aaa In Make sure to connect the transmission leads of your Diva Server T1 PRI adapter to the receiving connectors of the network termination and the receiving leads of your Diva Server T1 PRI adapter to the transmission connectors of the network termination Note Ifthe adapter is not properly connected to the ISDN PRI
26. y term or condition of this agreement You agree upon such termination to destroy the program and documentation together with all copies thereof modifications and merged portions in any form U S Government Restricted Rights The program and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of The Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or in subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable Contractor Manufacturer is Eicon Networks Corporation 9800 Cavendish Blvd Montreal Quebec H4M 2V9 wvvw eicon com divaserver Gicon networks e e eewv amp TT TZ Limited Warranty Software The only warranty Eicon Networks makes is that the medium on which the program is recorded will be replaced without charge if Eicon Networks in good faith determines that it was defective in materials or workmanship and if returned to your supplier with a copy of your receipt within ninety 90 days from the date you purchased it Eicon Networks offers no warranty for your reproduction of the program This limited warranty is void if failure of the program has resulted from accident misuse abuse or misapplication Eicon Networks entire liability and your exclusive remedy shall be repair or replacement of the program that
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