Doro 820 Cordless Telephone User Manual
Contents
1. EA 8 Personal Message MEMO22 Optional Network Services 9 Call Screening 22 Handset Paging 9 Day Time 22 Hands Free Function 9 Number of 23 Remote Code 23 Recording Quality Time 24 Phone Book 10 Voice Control 24 Announcement only ANN 24 innti Out of 25 Caller Identification 12 Bamote Activation of the Answering Machine 25 Settings 13 The Handset 13 Remote Control 26 Register a New Handset or Base 14 De register a Handset 14 Other 27 De register all Other Handsets 14 Troubleshooting 27 Type of Caller ID CID 15 SUS 28 Tone Pulse Dialling 15 28 Line 15 Australia and New Zealand 29 Recall Button Timing 16 29 PBX 16 RENNRN Tor NewZealand 30 Handset Volume Control 830R 17 www doro com 3 English Installation Unpacking The package should include the following items Handset Mains adapter Base unit Line cord 2 interchangeable covers for the handset and base unit Battery Guarantee card AU amp NZ only User Manua2. a pencil eraser and or a soft dry cloth When the telephone is installed for the first time the battery must be charged for 24 hours before using the telephone Use a DORO original battery only The guarantee does not cover any damage caused by an incorrect battery The handset is charged with the keypad facing outwards Please dispose of any battery in a responsible and environmentally friendly manner Battery Charge Indicator The symbol in the display indicates when its is time to recharge the battery The symbol has two segments which disappear as the battery charge decreases When the battery is running low the symbol will appear in the display and a warning tone will be heard If the handset is not recharged at this time the phone will cease to function until it is recharged Range The range of the telephone varies depending on different factors in the surrounding enviroment The radio waves transmitting the call may be hindered by obstructions reducing the range Specified ranges require unobstructed transmission between the handset and the base unit In such ideal conditions the telephone range can be up to 300 metres In a densely populated area house apartment etc the range of the telephone will be reduced Try to get the best range by relocating the base unit The ideal location for the base unit is a high and unobstructed place 6 www doro com English Installation Out of range warning If during a call
3. by an accident or any similar incident or damage liquid ingress negligence abnormal usage not reasonably maintained or any other circumstances on purchaser s part Furthermore this guarantee shall not apply to a fault caused by a thunderstorm or any other voltage fluc tuations This guarantee does not in any way affect your statutory rights As a matter of precaution we recommend disconnecting the telephone during a thunderstorm 28 www doro com English Australia and New Zealand Products permitted for connection to the telephone network are marked with Australia and Af TELEPERMIT in New Zealand These marks indicate the products comply with the regulations and can be used without concern in the country of purchase If you believe this product is malfunctioning please refer to the relevant section and or consult the troubleshooting guide in this manual to ensure that you have followed the instructions carefully As an alternative you can visit our web site for FAQ s or send an e mail for a prompt reply Guarantee This product is guaranteed for a period of 12 months from the date of purchase Should you experience difficulties with the product please contact us for assistance If the product is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt This guarantee shall not apply to a fault caused by an accident or a similar incident or damage liquid ingre
4. calls the telephone will be answered after the selected number of rings please refer to page 23 When the answering machine answers an incoming call the caller will hear your outgoing message OGM followed by a short beep at which point they can leave an incoming message ICM of up to 2 minutes in length Should the caller exceed this limit the call will be disconnected The answering machine can record between 5 and 7 minutes of incoming messages ICM s depending on the selected sound quality high or standard Please refer to page 24 Switching the Answering Machine On Off 1 Press gr and the number of new ICM s will be announced All answering machine features can only be accessed while the indicator light in the top right hand corner of the display is illuminated 2 To switch the answering machine on press keypad digit KA QO will be on the display 3 To switch the answering machine off press keypad digit QO will be off in the display Outgoing Message OGM The OGM is your announcement to the caller and may be up to 2 minute in length If you choose not to record your own OGM the caller will hear a prerecorded OGM Use yout OGM to advise the caller to begin talking after a beep is heard For example Hello we are unable to take your call right now please leave a message after the beep and we ll return your call as soon as possible Thank you for calling Recording your OGM Press Gr The total n
5. have been recorded you can therefore terminate the call before you are charged Remote Code A four digit code is required to gain access to the remote functions of the answering machine 1111 when supplied increase security and simplify usage this code can be altered to any four digit number of your choice 1 Press 2 Scroll using lt lt gt gt until QO flashes in the display Press Y 3 Press Y repeatedly until the display shows 4 5 the current four digit code will now be shown in the display 4 Enter your new four digit code on the handset keypad Press Y to confirm setting and move to the next programming sequence alternatively 5 Press to exit the Menu system www doro com 23 English The Answering Machine 830R Recording Quality Time There are two choices of recording quality time A high quality recordings total time 5 minutes maximum B standard quality recordings total time 7 minutes maximum 1 Press Scroll using 44 1 until QO flashes in the display Press Y Press Y repeatedly until the display 5 5 Scroll using lt lt J PP to the required setting Press Y to confirm Press to exit the Menu system a gt Voice Control The answering machine will record an ICM so long as the caller keeps speaking max 2 minutes If the caller stops speaking for more than 7 seconds the answering machine will disconnect the call Announcement Only A
6. outwards Once the handset is correctly placed in the base unit a beep will be heard and the battery charge indicator in the display will begin to flash 4 Charge the handset battery without interruption for 24 hours initially thereafter a fully discharged handset battery will take up to 14 hours to recharge 5 ONCE CHARGED connect the telephone line cord to the socket marked on the base unit and then to a telephone network wall socket 6 A click will be heard when the modular plug is correctly connected 7 To setup the answering machine 830R please refer to pages 20 26 ie nh for models with an extra handset 830R 1 820 1 Connect the mains adapter to the socket of the charger pod and to an electrical wall socket 9 Carefully remove the battery cover from the back of the handset following the diagrams above Insert the battery plug and fit the battery into the handset Replace the battery cover ensuring the lock tab is inserted correctly 10 Place the handset in the charger pod with the keypad facing out and charge the handset battery without interruption for 24 hours initially thereafter a fully discharged handset battery will take up to 14 hours to recharge 11 ONCE CHARGED if the range symbol in the display continually flashes please refer to page 14 Register a New Handset or Base Unit IMPORTANT Under power failure conditions this telephone will not operate Please ensure that a separate telephone not de
7. the handset is carried too far from the base unit the sound quality deteriorates Unless the handset is moved closer to the base unit within a few seconds the call will be lost IMPORTANT To reduce the risk of possible interference please do not locate the base unit near any electrical equipment e g TV s computers fridges telecom equipment etc or close to radiators metal pipes or window frames Also ensure the base unit is not exposed to direct sunlight excessive heat damp or high humidity locations The Display Indicator A E B B p 830R only QO ar 23 AWWA NINI N al NANNININ a Function Handset Ringer Programme Menu Battery charge indicator Numbers in Caller ID log CID Phonebook 1 Indicates that a call is connected Flashes when the phone rings Intercom call Phonebook 2 Shown within range of the base unit Flashes when out of range Upper row Answering machine settings Lower tow The indicator is lit when the answering machine is activated New incoming messages ICM on the answering machine Handset volume control www doro com English Important Please note when programming all references to press to press once and then immediately release the button Making a Call 1 Enter the required telephone number Mistakes can be erased using X 2 Press the telephone number will
8. DZRO design on speaking terms Manual doro 820 830R Picture shows 830R Redial Erase button Hands Free Speaker button Phonebook 1 Menu Recall button Caller Identification CID button OK Intercom button Numeric keypad Answering machine functions NO OP 8 Phonebook 2 9 Talk Call end button 10 Volume 820 Answering Machine 830R button 11 New Message Hands Free 830R only indicator light English Installation 4 Expanded System 18 4 General Information 18 Interchangeable covers 4 Multiple Base Units 18 Wall 4 Multiple Handsets 19 Belt CPS 4 Base Unit Placemert 19 Connection 5 Intercom Function 19 Battery 6 Transferring Calls Between Battery Charge Indicator 6 Handsets 19 RANGE 6 The 7 The Answering Machine 830R only 20 Operation 8 Switching the Answering Making 8 Machine On Off 20 Receiving amp Calca 8 Outgoing Message OGM 20 Redial 8 Using the Answering Volume 8 21
9. NN ANN is your announcement message to a caller in which contact information can be supplied but no incoming message ICM will be recorded An example ANN message Sorry I cannot take your call at this time if urgent try contacting me on 0746 Please do not leave a message as this will not be recorded Thanks for calling To select ANN 1 Press 2 Press 3 The display will show 1 1 Scroll using lt j PP to the required setting play OGM and record ICM ANN only 4 Press Y 24 www doro com English The Answering Machine 830R Out of Memory The answering machines maximum recording capacity will be either 5 or 7 minutes depending on the selected sound quality This time is shared between the OGM MEMO and ICM messages If the memory is full no new ICM messages will be accepted until the existing messages have been played and erased When the memory is full the QO symbol in the display will flash the answering machine will respond after approximately 9 rings to allow remote playback and deletion of messages Remote Activation of the Answering Machine The answering machine can be remotely turned on so long as the electrical supply is connected and live 1 Dial the telephone number to which the answering machine is connected After approximately 9 rings the machine will answer and a tone will be heard 2 Enter your four digit remote code 1111 when supplied o
10. Press The answering machine is now switched ON 4 Replace the handset www doro com 25 English The Answering Machine 830R Remote Control This machine can be remotely accessed using an ordinary tone dialling telephone Dial the telephone number to which the answering machine is connected after the OGM has been played enter your Four digit remote code Once the code is accepted several remote options are available Remote Control 1 Dial the telephone number to which the answering machine is connected 2 Press after the OGM is played 3 Enter your four digit remote code 1111 when supplied 4 The number of new ICM s will be announced and then playback will begin to stop playback press a Select an option from the list below 6 Once you have finished accessing the machine replace the handset Command Function Repeat skip to previous message Playback of messages Skip to next message Record a MEMO to stop recording press 8 Record new outgoing message to stop recording press 8 Erase individual messages during playback Tad Re Switching On the answering machine the display will show QO oe ee rere reece Stop eine ett Switching Off the answering machine the display will no longer show Please note If the machine doesnt respond correctly to the remote control commands try pressing the telephone buttons for a longer or
11. Scroll using lt lt gt gt until amp flashes in the display Press Y 3 Display shows 1 4 and current ringer volume low medium high and maximum Scroll using lt lt J PP to the desired setting Press Y Display shows 2 4 and current ringer tune for regular incoming calls Scroll using lt lt gt to the desired setting Press Y Display shows 3 4 and current tune for numbers stored in Phone book 1 Scroll using lt lt J PP to the desired setting Press Y 9 Display shows 4 4 and current tune for numbers stored in Phone book 2 OP NOa 10 Scroll using lt J lt J PP to the desired setting Press Y to confirm 11 Press to exit the Menu system Please note Ifa number stored in the Phonebook is Secret the regular ringer signal will be heard Although the caller may be stored in one of the phone books the first ringer signal may still be the regular signal until the number has been identified The telephone s ringing signal does not follow the line signal te it may continue to ring for up to 7 seconds after answering a call www doro com 13 English Register a New Handset or Base Unit To enable the use of more than one handset a registration has to be performed Every new handset must be registered in order to use a base unit A maximum number of 2 base units can be registered with each handset and each base unit can handle up to 4 handsets Additional base units
12. an 7 9 mW This is below the 20mW limit at which testing is required Answering Machines Please note when set to answer after 2 rings this product may block CID information when used in conjunction with certain distinctive ring signals Fax Ability 30 www doro com DECLARATION OF CONFORMITY WE DORO AB Of Skiffervagen 80 SE 224 78 Lund Sweden As the EU EES EC EEA Authorised representative declare under our sole responsibility that the product Model 820 830R Description Cordless DECT telephone IS IN CONFORMITY WITH R amp TTE DIRECTIVE 1999 5 EC Authorised by 12 Name printed Per Carlenhag Position in company Quality Manager Date of issue 10 April 2003 Copies of this document will be held on file for a period of 10 years after the last production Supplier DORO AB Skiffervagen 80 SE 22478Lund Sweden Product 820 830R C This product is in conformity with the essential requirements of the following specifica tions Safety EN 60950 EMC EN 301 489 6 Electrical Performance EN 301 406 TBR 22 i CTR 37 This product is intended for connection to analogue PSTN lines only within the country of purchase Additional information In the event of a mains power failure it will not be possible to dial emergency services numbers
13. and handsets can be purchased from your local retailer Please also refer to page 18 for more information on Expanded Systems 1 Disconnect the main base unit electrical adapter for a few seconds and then reconnect Press Scroll using lt lt gt gt until 9 starts flashing in the display Press Enter the PIN code 1111 for this model Press Y The handset will now search for the base unit oa Pp If the registration is successful the handset will return to standby mode in a few seconds max 90 seconds If registration is unsuccessful repeat this procedure De register this Handset Your own handset can easily be de registered from a base This means that a selected handset identity number can be erased from the list of registered handsets 1 Press 2 Press the keypad digits 9 A 3 Enter the PIN code 1111 for this model 4 Press Y De register All other Handsets All other handsets except the one on which you perform the operation below can easily be de registered from a base 1 Press 2 Press the keypad digits 9 3 Enter the PIN code 1111 for this model 4 Press Y 14 www doro com English Type of Caller ID CID Dependant on your network sytem requirements the Caller ID settings may need to be adjusted If the telephone has been purchased in Australia this setting will be displayed as 1 4 1 Press 2 Scroll using lt J lt j P gt P until flashes in the display Pre
14. between speaker and microphone is automatic and dependant on the sound level of the incoming call and the microphone respectively It is therefore essential that there are no loud noises in the immediate surroundings of the telephone as this will disrupt the speaker function www doro com 9 English Phone Book Using the Phone Book There are two Phone Books which will store a total of 20 10 10 telephone numbers 25 digits maximum and names 10 characters maximum this allows a stored phone number to be dialled using fewer button presses than if dialled manually The Phone Books are arranged alphabetically If you subscribe to a Caller ID service the telephone number and for those numbers stored in the Phone book the name of a caller will be shown upon receiving an incoming call Letters Each number key has been allocated certain letters Button Letters symbols eee Space character 1 2 E GHI4 JKL5 MNO6 Tice ea eee as PQRS7 TUV8 e E AETAT WXYZ9 AET 0 10 www doro com English Phone Book Storing Telephone Numbers Names 1 2 3 4 Do Not press 2 Enter the telephone number including the area code Select a Phone book by either pressing M or m Enter a name by pressing the corresponding number button until the required letter is d
15. d Function Repeat skip to previous message Playback of messages Skip to next message P E E E E E E A Record a to stop recording press E A T Record new outgoing message to stop recording press E E T TT Erase individual messages during playback 6 press amp Erase all messages after playback E E Switching On the answering machine the display will show Stop andes E Switching Off the answering machine the display will no longer show QO www doro com 21 English The Answering Machine 830R Personal Message MEMO MEMO is a personal message recorded directly onto the answering machine without dialling This means that the machine may be used as an electronic notebook where messages reminders or other notes to family members or colleagues can be recorded Each MEMO can be recorded for up to 2 minutes 1 Press Gr The total number of new recorded ICM s will now be announced Press to stop playback Press and record your MEMO message Press to stop recording 6 Call Screening Incoming messages ICM s can be heard screened on the handset loudspeaker as they are received Press G while the ICM is being recorded You can also press to speak directly to the caller If you are answering the call from another telephone press E to terminate recording Day Time Stamp The answe
16. eceiving an international call voicemail Optional Network Services required secret or blocked numbers Removing a Number 1 Press 0450 2 Scroll to the required telephone number by using lt lt gt gt 3 Press C Transferring Numbers to the Phone Book 1 Press G0 2 Scroll to the required telephone number by using lt gt gt 3 Select the phonebook into which you wish to save the entry by pressing the corresponding button M or m 4 Enter a name by pressing the corresponding number button until the required letter is displayed please refer to the table on page 10 Press X to delete or make changes 5 When the entire name has been entered press Y The telephone will return to the standby mode 12 www doro com English Description of the menu system The telephone has a menu system controlled by the following buttons Activates and deactivates the menu system YW Move one step forward and or confirm selected option x Used to erase correct gt gt Scroll through the menu alternatives The Handset ringer There are three different ringer tunes One for regular incoming calls One for incoming calls from numbers stored in Phone book 1 M One for incoming calls from numbers stored in Phone book 2 m The display also shows the attached symbol during ringing and only applies if you subscribe to Caller ID services There is NO ringer in the base unit 1 Press 2
17. handset can be used in both places The handset remains in contact with its base unit until it goes out of range When this happens the handset will begin to search for another base from its list of registered base units It is essential that the range of the base units overlap in order to achieve uninterrupted coverage The transfer from one base unit to another will then be automatic however this will not occur while a call is in progress If not there may be reduced communication in certain areas where the handsets have no signal from the base units More about placement of the base units on the next page IMPORTANT Automatic switching between base units handset handover will not occur while a call is in progress 18 www doro com English Expanded System Multiple Handsets The combination of multiple base units and multiple handsets provides for many useful applications So long as all handsets are programmed to the same base unit Any handset can answer incoming calls and make outgoing calls External calls can be transferred between handsets Internal handset to handset communication intercom Base Units Placement If you wish to use several handsets with one base unit you should make sure that the base unit is placed in the middle to evenly divide the base unit range among the handsets If you wish to use several base units to achieve an extended coverage within a specific area eg a large
18. home or Office a storage area etc then it is important that the range of the base stations overlap If not there may be a reduced communication in certain areas where a handset has no signal from the base units Intercom Function When using several handsets with the same base unit calls can be made internally between the handsets this is referred to as an internal call Internal calls can only be made between handsets operating on the same base unit 1 On the handset press amp 2 All other handsets will now ring 3 Answer the call by pressing 22 one of the other handsets If an external call is received while an intercom call is in progress a tone will be heard You will then have to terminate the intercom call to answer Transferring Calls Between Handsets An external call can be transferred from one handset to another so long as both handsets are operating on the same base unit 1 While an external call is connected on line 2 Make an internal call according to the description above A tune will be played to the incoming caller 3 Answer the call by pressing on one of the other handsets when the call has been answered press on your handset If you decide not to transfer the call press Y on your handset to return to the external caller www doro com 19 English The Answering Machine 830R About the Answering Machine The answering machine has to be turned on in order to receive messages On incoming
19. isplayed please refer to the table on the previous page Press X to delete or make changes Once the first letter has been entered wait a second or two and repeat this procedure until all you have entered the entire name required When the entire name has been entered press V If you want to enter a Pause in the telephone number press and hold until the display shows Dialling from the Phone book 1 2 3 Select a Phone book by pressing the corresponding button N or m Scroll through the entries using lt lt gt gt Press 22 the displayed telephone number will now be dialled Changing Numbers 1 Select the phonebook into which you wish to save the entry by pressing the corresponding button MN or m Scroll to the desired memory by pressing lt lt gt gt Press Y Press X to delete use the number buttons to enter the new numbers Press Y to confirm the settings 8 Erasing a Phone Book Entry 1 Select the phonebook from which you wish to delete the entry by pressing the corresponding button M or D Scroll to the desired memory by pressing lt 1 lt 41 gt Press C Press Y to confirm the settings 2 Press the relevant Phone book button M or to return to standby mode www doro com 11 English Caller Identification Explanation of Caller ID Caller ID allows you to see who is calling before you answer a call and see who has called i
20. l Models 820 1 830R 1 are also supplied with an extra handset including battery charger and electrical mains adapter IMPORTANT Oniy use with the supplied power adapter s Interchangeable covers supplied You can personalise the colour of both the handset and base unit The base unit cover is removed by pressing a long thin object into the round hole on the underside of the base unit The handset cover can be removed as showed in the pictures below Remove carefully to avoid damaging the locating tabs Please ensure no button is jammed when refitting Wall mount The base unit can be wall mounted by fitting the enclosed wall bracket to the underside of the base unit A click will be heard as it locks into place The wall bracket can be removed by pressing the lock tab located on the underside of the base Belt Clips A belt clip is permanently fitted on the back of the handset allowing the handset to be attached to a belt waistband or similar 4 www doro com English Installation Connection 1 Connect the mains adapter to the socket of the base unit and to an electrical wall socket 2 Carefully remove the battery cover from the back of the handset following the diagrams below Insert the battery plug and fit the battery into the handset Replace the battery cover ensuring the lock tab is inserted correctly A B C a 3 Place the handset in the base unit with the keypad facing
21. ler pauses approximately 7 seconds or more the call may be terminated since the voice control function believes that the caller has hung up If the telephone still does not work contact the place of purchase Don t forget the receipt or copy of the invoice Ifthe function Announcement only is activated the caller cannot leave a message UK If you cannot resolve the fault using the faultfinder section technical support is avail able on the Premium Rate Number 0906 302 0114 Calls cost 50 pence per minute prices correct at the time of going to press and is operational between 9AM 5PM Monday Friday excluding Bank Holidays Alterna tively E mail on tech doro uk com You can contact us in writing Consumer Support Group Doro UK Ltd 22 Walkers Road North Moons Moat Redditch Worcestershire B98 9HE regarding any Spares or Technical query or Telephoning Spares only 01527 584377 Web site www doro uk com Specific Absorption Rate SAR This telephone complies with applicable international safety requirements for exposure to radio waves The SAR value of this product is not greater than 0 042 W kg measured over 10g of tissue The maximum limit according to WHO is 2W ke 10g of tissue Guarantee This product is guaranteed for a period of 12 months from the date of purchase Proof of purchase is required for any service or support required during the guar antee period This guarantee shall not apply to a fault caused
22. m 16 www doro com English Handset Volume Control 830R only 1 2 3 Press Scroll using lt lt gt gt until amp flashes in the display Press Scroll using lt lt gt gt to the desired setting low medium high and maximum Press Y to confirm Press to exit the Menu system www doro com 17 English Expanded System General Information DECT Digital Enhanced Cordless Telephone technology offers superior perfor mance clarity and security using its completely digital method of transmission You can Use register up to 4 handsets with the same base unit Use register up to 2 base units with the same handset Make internal calls intercom and transfer calls between handsets using the same base unit Additional base units and handsets can be purchased from your local retailer This model is GAP Generic Access Profile compatible which means that the handset and the base unit can both be used with most GAP compatible units irrespective of manufacturer Multiple Base Units By connecting several base units to the system the useful range for the handset can be expanded Registering multiple base units with the handset will cause the handset to automatically connect to another base if and when it loses contact with the current base unit Another practical application could be to have one base station at home and one at work Then the same
23. n your absence If a name is attached to the telephone number and stored in the phone book the name will be shown while the phone is ringing The call log will store up to 10 telephone numbers which can easily be retrieved for viewing and dialling If you are checking incoming calls on the call log only the telephone number will be shown New calls are indicated in standby mode by ogo in the display When a voicemail message Optional Network Services Required has been received 020 will flash While scrolling through the list two short beeps will indicate that you have reached the first or the last call When the log is full the oldest number will be deleted automatically as the new call is logged Please note In order for numbers to be shown the Caller ID service must be provided by your network operator and a current subscription in place Contact your network operator for more information Some telephone networks will transmit a call description e g MOBILE as name the number will not be shown while ringing only when scrolling in the list Retrieving and Dialling CID Numbers 1 Press off 2 Scroll to the required telephone number by using lt lt gt gt Press V the time and date the call was logged will now be displayed 3 Press 22 to dial or press ogo to return to the standby mode Messages Besides showing telephone numbers the display may also show a message kkkkkk No information was received e g when r
24. now be dialled 3 Press 22 again to terminate the call Receiving a Call 1 Wait for the handset to 2 Press 22 to answer the call 3 Press 22 again to terminate the call Please note The telephone s ringing signal does not follow the line signal ie it may continue to ring for up to 7 seconds after answering a call If the telephone cannot connect to a line a warning tone will be heard The problem may be due to the batteries running low the handset being too far from the base unit or all of the transmission channels being engaged Redial Button The five most recently dialled numbers can easily be redialled using 1 Press and scroll to the required telephone number using lt lt gt gt 2 Press 2 the displayed telephone number will now be dialled Volume Control 820 The earpiece volume may be adjusted during a call by pressing amp 830R The volume is adjusted by accessing the menu please refer to page 17 The display will show the selected volume low medium high and maximum Timer Within approximately 5 seconds after the connection of a call a timer will be shown on the display The timer helps you keep track of how long the call lasts 8 www doro com English Optional Network Services Access to additional network services e g Call Waiting can be gained by using the recall button R El and keys Contact your network operator for more information Press the
25. pendent on local power is available for emergency use The earpiece of the handset may attract small ferromagnetic objects such as staples and pins care should be taken when placing the handset near these items Do not place the base unit in areas of high humidity or where it will be exposed to direct sunlight or other major heat sources Only use with the supplied power adapter www doro com 5 English Installation Battery The telephone is supplied with an environmentally friendly nickel metal hydride NiMH battery 2 4V 400mAh As with all batteries performance may degrade over time should you notice that the standby time has reduced considerably or there are signs of leakage the battery should be replaced A fully charged battery will last for approx 140 hours in standby or approx 8 hours call time The stated times apply under normal room temperatures and when using a fully charged battery Completely discharged battery will take about 14 hours to fully recharge 24 hours from new Please note that the battery charge indicator A in the display flashes while charging The flashing will stop when the battery is fully charged The base unit has an automatic charging mechanism that prevents the battery from being overcharged or damaged due to prolonged charging Please note To ensure and maintain good charging of the handset battery s we recommend that the base and handset charge contacts are cleaned regularly ie monthly with
26. recall button R followed by the extension number to transfer calls when connected to a PBX TBR only Handset Paging Pressing on the base unit will activate the paging signal of the handset This function is used to help locate the handset or to page the person carrying the handset The signal will continue until amp on the handset is pressed The page can also be cancelled by pressing on the base again Hands Free Function The hands free button is located on the front of the handset This allows calls to be made without having to hold the handset If you wish you can switch between handset and hands free during a call 1 Enter the required telephone number 2 Press When the call has been connected press The hands free feature will be activated and the conversation can be heard through the speaker 3 Place the handset on a hard flat surface e g a table shelf or similar with the display facing up 4 Speak towards the microphone located on the front edge of the handset ensuring that you are no further than 1 meter 3 feet away from the handset during the call 5 If you need to adjust the speaker volume press repeatedly the display will cycle through low high and off settings To reactivate hands free press gt again 6 Press 222 to terminate the call Please note Please remember that in hands free speaker mode it is only possible for one person at a time to talk The switch over
27. ring machine has a voice function that announces the day and time when each message ICM was recorded 1 Press 2 Scroll using lt lt gt gt until QO flashes the display Press Y 3 The display will show 1 5 Scroll using lt lt gt gt until the correct day of the week is displayed 1 Monday 2 Tuesday 7 Sunday Press Y 4 The display will show 2 5 Enter correct time HR MIN using the telephone keypad 24 hour display 5 Press Y to confirm setting and move to the next programming sequence alternatively 6 Press to exit the Menu system 22 www doro com English The Answering Machine 830R Number of Rings The number of rings before the answering machine answers can be selected between 2 3 4 5 or TOLL SAVER 1 Press Scroll using lt lt gt gt until QO flashes in the display Press Press Y repeatedly until the display shows 3 5 Scroll using lt lt J PP to the required setting 2 3 4 5 or TOLL Press Y to confirm setting and move to the next programming sequence alternatively AON 5 Press to exit the Menu system Please note With Toll Saver selected calls will be answered after five rings until a new ICM message has been recorded any subsequent calls will be answered after three rings Once these have been erased this cycle will be repeated This is useful when remote accessing your unit if there is no answer after four rings no ICM messages
28. shorter time In normal cases the answering machine should react to tones approximately 0 5 1 seconds in length but longer tones may be necessary on certain telephone networks Tf you do not enter any remote control command the answering machine will disconnect after a few seconds 26 www doro com English Troubleshooting Check that the telephone cord is undamaged and properly plugged in Disconnect any additional equipment that may be connected If the problem is resolved the fault is with the other equipment Test the equipment on a known working line If the product works then the fault is with the line Please inform your local telephone company No Number Shown in Display when Ringing In order for this feature to function you must subscribe to the Caller Identification service from your network provider If is shown in the display it either means that no information was sent about the calling number or that the caller has a secret telephone number It may also be a voicemail message If MOBILE is displayed the network operator has sent this call description as a name the telephone number will only be visible when scrolling through the call list press when name is shown It may not be possible to receive CID information if the phone operates a PBX system Warning Tone During a Call The battery may be running low recharge the hand unit Telephone Does Not Work Check that charge con
29. ss Y 3 Press Y repeatedly until the display shows 1 5 UK 1 4 Australia 4 Scroll using lt J lt j DP to the desired setting 1 BT for UK Normal for Australia 2 CCA for UK Polarity reversal for Australia Press to confirm setting and move to the next programming sequence alternatively 6 Press to exit the Menu system Tone Pulse Dialling UK only Select dialling type tone or pulse The default setting is tone dialling dependant on your network system requirements this may not require changing This setting only applies to models purchased in the UK 1 Press 2 Scroll using J lt j P gt P until flashes in the display Press Y 3 Press Y repeatedly until the display shows 2 5 4 Scroll using lt lt J PP to the desired setting TONE PULSE Press Y to confirm setting and move to the next programming sequence alternatively 5 Press to exit the Menu system Line Adaptation On some telephone networks and PBX systems it may be necessary to adjust the microphone level If the telephone has been purchased in Australia this setting will be displayed as 2 4 1 Press 2 Scroll using lt j PP until flashes in the display Press Y 3 Press Y repeatedly until the display shows 3 5 UK 2 4 Australia 4 Scroll using lt J lt J PP to the desired setting A B normal C medium D low Press Y to confirm setting and move to the next programming sequence alternatively 5 Press to e
30. ss negligence abnormal usage not reasonably maintained or any other circumstances on the purchaser s part Furthermore this guarantee shall not apply to a fault caused by a thunderstorm or lightning excessive or any other voltage fluctuations or faults on the telephone line As a matter of precaution we recommend disconnecting the telephone during a thunderstorm This guarantee does not affect your statutory rights AUSTRALIA NEW ZEALAND DORO Australia Pty Ltd Atlas Gentech NZ Limited PO Box 6760 Private Bag 14927 Baulkham Hills NSW 2153 Panmure Australia Auckland New Zealand Consumer Support Consumer Support Ph 02 8853 8444 Ph 0900 500 25 Toll Call Fax 02 8853 8489 Fax 09 574 2722 Email support doro com au Email support atlasgentech co nz Web site www doro com au www doro com 29 English REN RN for New Zealand The REN Ringer Equivalence Number or RN is of significance only if you wish to connect more than 1 telephone to your telephone line A standard telephone line has a maximum REN capacity of 3 RN of 5 It is possible to connect 3 devices with a REN of 1 RN of 1 with no degradation to the product s performance Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all Electro Magnetic Radiation EMR This telephone complies with applicable safety requirements for exposure to radio waves The mean power of this telephone is not greater th
31. tacts in handset and base unit are clean Check the adapter is it correctly connected to the base unit and to the mains power Check that the telephone cord has been correctly connected to the base unit and to the line socket by disconnecting and reconnecting both ends Check the charge status of the handset batteries Try connecting another telephone known to be in working order to the line socket If that phone works then it is likely that this equipment is faulty The Answering Machine Is Not Answering Check that the unit is switched on Check that the telephone cable and the mains adapter are correctly connected Check that the answering machine is not full The Answering Machine Does Not Respond to Remote Control Check that the telephone you are using to remotely control the answering machine is a tone dialling telephone Some telephones only output a short tone beep when buttons are pressed and this may not be enough to activate remote control Please use a separate tone transmitter in these cases Also try holding the buttons down longer approximately 1 second per digit www doro com 27 English can t hear the outgoing message very well Record a new outgoing message Speak closer to the microphone when recording The line is disconnected when someone leaves a message An incoming message may be up to 120 seconds in length After this time the call will be disconnected Ifthe cal
32. umber of new recorded ICM s will now be announced Press to stop playback Press Record your OGM Press to stop recording AOO Your OGM will be repeated after few seconds Repeat the same procedure if you wish to change the OGM Any old OGM will automatically be erased when a new one is recorded 20 www doro com English The Answering Machine 830R Checking your OGM Press Gr The total number of new recorded ICM s will now be announced Press to stop playback Press Your current OGM will now be replayed SO e 2 At any point you can press to stop playback Using the Answering Machine When new ICM s are recorded the new message indicator light page 2 item 11 and Gr in the display will flash Playback will always be new ICM s only the answering machine will then return to standby mode Press to playback all messages starting with the oldest ICM 1 Press Gr 2 The total number of new recorded ICM s will now be announced Before each ICM the day and time the message was received will be announced and a short beep will be heard between each message 3 Listen to your ICM s or press to stop playback 4 Select an operational command from the table below by pressing the corresponding button 5 All messages will be saved unless erased during playback and new messages will be recorded after any old messages Comman
33. xit the Menu system www doro com 15 English Recall Button Timing In some PBX installations the timing of the Recall button may need to be adjusted For normal domestic use this setting should not require changing If the telephone has been purchased in Australia this setting will be displayed as 3 4 1 Press 2 Scroll using lt lt gt gt until flashes the display Press Y 3 Press Y repeatedly until the display shows 4 5 UK 3 4 Australia 4 Scroll using lt lt gt to the desired setting 100ms 270ms UK 600ms AU NZ 5 Press Y to confirm setting and move to the next programming sequence alternatively 6 Press to exit the Menu system PBX Function This telephone has a PBX function that will automatically insert a pause between the first and second digits of the telephone number before dialling For example When the function is activated see below dialling a phone number ie 0123456 the phone will dial 0 followed by a pause and then the remaining part of the number 123456 If the telephone has been purchased in Australia this setting will be displayed as 4 4 1 Press 2 Scroll using lt lt gt gt until flashes in the display Press Y 3 Press Y repeatedly until the display shows 5 5 UK 4 4 Australia 4 Scroll using lt lt J PP to the desired setting YES on NO off Press Y to confirm 5 Press to exit the Menu syste
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