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DirecTV H20 TV Receiver User Manual

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1. DIRECTV RECEIVER 9 m M M S Safety amp Care Your DIRECTV HD Receiver has been designed and manufactured to stringent quality and safety standards You should however be aware of the following important precautions for safe and optimal use of the equipment Meaning of symbols printed on the rear panel of the product The bolt of lightning indicates un insulated material within your unit may cause an electrical shock For the safety of everyone in your household please do not remove product covering The exclamation point calls attention to features for which you should read the enclosed literature closely to prevent operating and maintenance problems Important Safety Instructions 1 Read these instructions 2 Keep these instructions 3 Heed all warnings 4 Follow all instructions 5 Do not use this apparatus near water 6 Clean only with dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If
2. DIRECTV HD Receiver OFF AIR IN O RF REMOTE ANTENNA DIGITAL AUDIO OUT OPTICAL f NOTE For best audio quality use the HDMI cable for audio and video See Making the Video Connections SATELLITE IN 5 VIDEO OUT m HDMI 66 Making the Basic Connections 1 2 3 4 5 Connect DIRECTV HD Receiver to Satellite Dish Connect the RG 6 RF coaxial cable from your satellite dish to the jack labeled SATELLITE IN on the DIRECTV Receiver Connect Off air antenna to DIRECTV HD Receiver optional Connect the off air antenna to the jack labeled OFF AIR IN on your receiver When you go through the Guided Setup process be sure to select the Satellite amp Antenna button when you reach the Satellite Dish amp Off Air Antenna screen Connect RF remote antenna to DIRECTV HD Receiver Optional RF equipment sold separately If you want to use your remote without having to point it at the receiver as in cases when your receiver is behind the cabinet door of an entertainment center you ll need an RF remote antenna and RF capable remote Plug the RF remote antenna into the RE REMOTE ANTENNA jack on your receiver Receivers and remotes use IR functionality by default You can activate RF functionality during Guided Setup After Guided Setup you can activate RF functionality by going to the System Setup screen and choosing REMOTE in the left menu Select R R
3. Dish antenna realignments gt Cables switches and associated wiring throughout gt Replacement of defective equipment if problem home can not be resolved over the phone Defective remote control replacements gt All parts and labor for repair Get ALL THAT FOR JUST 5 99 a month This one low monthly fee covers every DIRECT V component and receiver on your account 51 92 Sign up for the DIRECTV PROTECTION PLAN Today If you have standard DIRECTV Receiver s visit DIRECT V com and SIGN IN using the simple steps below or call 1 800 DIRECTV 1 SIGN IN with your user name and password or click on the Register Now link and go through the easy steps then continue with Step 2 2 SELECT Option B and then click the Next button at the bottom of the page 3 SCROLL down to Step 3 Add Additional Services and SELECT DIRECTV PROTECTION PLAN then CLICK on the Next button 4 REVIEW your change and CLICK on the Accept These Changes button If you have a DIRECTV Plus Receiver DIRECTV DVR DIRECTV HD Receiver DIRECTV HD DVR or DIRECTV Receiver with UltimateT V Service please call 1 800 DIRECTY to sign up Ihe DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authorized by law Certain limitations apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be
4. Hardware Reference Making the Video Connections Making the Audio Connections Making the Basic Connections Guided Setup Activate Your DIRECTV Service Programming Your Remote Control Using an IR RF Remote to Control Your DIRECTV HD Receiver Receiving Local Off Air Broadcast Channels 87 58 Before you begin Your satellite dish antenna must be installed before you can begin following the procedures in this User Guide Professional installation is highly recommended Your dish needs to be mounted in a position where it has access to the satellite signals and RG 6 coaxial cables must be run into the room s where your receiver s will be located If you choose to install the dish yourself see the separate instruction manual that came with your satellite dish antenna Hardware Reference Satellite Dish Antenna This is your dish and related hardware affixed to your roof or other surface which picks up the broadcast signals from our satellites DIRECTV HD Receiver or Satellite Receiver Your DIRECTV Receiver picks up the signal from your satellite dish antenna and translates it into viewable TV programming Access Card Contains information about your DIRECTV service It must be properly inserted for your receiver to work and to activate your programming Off Air Digital Antenna not included This antenna attaches to the back of your DIRECTV HD Receiver and is used to receive local off air digital bro
5. you ll see a notice on your TV screen whenever a call comes in DIRECTV Messages This feature lets you view a listing of current DIRECTV messages waiting for you Simply highlight and select a message in the list to read then you ll have the choice to keep or delete it The messages icon will appear brightly on your channel banner whenever there s any new or unread message in your Inbox You must subscribe to Caller ID service through your local telephone company and your DIRECTV 29 Receiver must be connected to a phone line 30 Parental Controls Parental Controls enables parents to place certain restrictions on just who s watching what and require a passcode to view restricted programming Whether it s for mature content or spending amounts you re always able to keep limitations where you want them for the whole family Press MENU to display the Quick Menu SELECT Parental Controls then Edit Settings and you ll see the current status showing any restrictions The system default is unlocked for all categories Ratings Here you can set rating limits for Movies and TV 1 SELECT Ratings 2 Highlight the desired tab using the ARROW keys and press SELECT Note You can also use RED or GREEN to cycle tabs Movies Highlight and select the Movies tab then set the overall rating limit you wish to impose Brief descriptions of the ratings appear for your guidance TV Programs SELECT the 7V tab then highligh
6. A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company The REN for this product is part of the product identifier that has the format US AAAEQZZTXXXX digits represented by are the REN without the decimal point e g 03 is a REN of 0 3 If this DIRECTV Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted s
7. s right We re rethinking your remote too Using an IR RF Remote to Control Your DIRECTV HD Receiver You can skip this section if you do not have an RF Remote Antenna and RF Capable Remote sold separately or you setup your RF Remote Control during Guided Setup This information is included here if you skipped that part or if you want to change your Remote setup later The remote control included with your DIRECTV HD Receiver works using IR infrared IR is typical of remotes you are already familiar with from other remotes you may have the remote must be pointed at the device for it to respond If you have an RF Remote Antenna and RF Capable Remote you can use them to operate the DIRECTV HD Receiver without having to point your remote directly at it such as when the receiver is installed in a cabinet or you use the remote from another room in your house The operating range of an RF Remote is up to 200 feet with some possible decrease due to weak batteries or obstacles such as walls in your house Once programmed your RF Remote will be addressed to only one receiver so will not affect other receivers in your home To setup an RF Capable Remote press the MENU key press SELECT on Settings then select Remote from the left menu Press SELECT on the R RF Setup button Follow the onscreen instructions to configure your remote 71 72 Receiving Local Off Air Broadcast Channels The DIRECTV HD Receiver can r
8. How to Identify and Resolve Radio and TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC To meet FCC requirements only peripherals computer input output devices terminals printers etc certified to comply with Class B limits may be attached to this device Operation with non certified peripherals is likely to result in interference to radio and reception To meet FCC requirements shielded cables are required to connect the device to a personal computer peripheral or other Class B certified device This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA On the back of this equipment is a label that contains a product identifier in the format US AAAEQ T XXXX If requested this information must be provided to your telephone company This equipment uses the following USOC Jack RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 3 N m c T 3 5 t Dal 5 lt 514 uorejjesu E Te o e YUM un P gt a Ww o pe a m e 2 ion t to ensure proper operat equipmen rules and requirements adopted by ACTA
9. Shows an Autotune has been set for a future program or a present program is Autotuned e Indicates an Autotune set for a present or future program conflicts with another scheduled program Indicates an Autotune has been set for all episodes of an ongoing program Shows an Autotune has been set for matching programs in a Find by Indicates a present or future pay per view program has been scheduled for purchase Other Icons iQ Denotes one or more alternate audio tracks available for a program Denotes that no alternate audio tracks available KA Indicates one or more new messages are in the Inbox Indicates no new messages are in the Inbox Shows that Parental Control limits are currently locked Shows that limits are temporarily unlocked Shows that there are no current limits imposed DK Indicates a rating level or channel that is blocked via Parental Controls Indicates a pay per view program is available as an All Day Ticket replay Indicates program shown in letterbox format Denotes error condition has occurred
10. bar color press MENU then select Settings Select Setup then select the Display menu Highlight the Preferences tab and press SELECT then set Bar Color option to the desired color See your TV owner manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be full but the program images are stretched to compensate Crop This format crops cuts off the left and right portions of the 16 9 frame so it fits the 4 3 screen Only Letterbox shows the entire Original 16 9 image without distortion If your display is a 4 3 format TV or monitor your format options include these For 4 3 program signals Q Fills TV Screen For 16 9 program signals Letterbox Stretch 81 82 16 9 TVs Showing 4 3 programs For a wide screen 16 9 TV showing a standard 4 3 TV program the program is too tall to fit the screen Your choices here include Pillar box Here the 4 3 image is shrunk until the entire height of the program fits on your Since the aspect ratio is maintained the image is no longer wide enough to fill the screen so gray or black bars are seen at the left and right edges To change the bar color access the HDTV screen in System Setup as described above then select the desired bar color option under the TV Ratio ta
11. complete your setup functions If you ve installed your satellite dish and system yourself you ll be guided though various functions for optimizing your signal and setup including positioning your dish and a system test If you had your system professionally installed these functions already have been completed After these setup procedures are complete you ll see a message onscreen that says Acquiring Satellite Info as the receiver gathers information from the satellite for the onscreen program guide Next you ll be given the opportunity to program your remote to control other equipment such as your TV and or DVD player Just follow the screen instructions and you ll be ready to watch in no time Activate Your DIRECTV Service Once all the setup processes are complete all that s left to do is activate your DIRECTV service Before you make the call be sure to Have on hand your service address social security number and a valid major credit card Note your access card and receiver ID numbers You may have written them down earlier in this chapter When you re ready just call 1 800 DIRECTV 1 800 347 3288 and pick the programming package that s right for you In order to protect your TV screen from burn in a side effect caused when a stationary image is displayed for too long the DIRECTV Receiver interface automatically goes into screen saver mode and displays a black screen with a moving logo when no key i
12. iv o gt o gt Q 2 o gt gt gt Blank screen Check that all components connected to the input jacks turned on Try another channel Your DIRECTV HD Receiver may be hooked up incorrectly to the TV Press the INFO button on the front panel of the DIRECTV HD Receiver to see if the channel banner appears If it does not check the Setup and Connections section for instructions about connecting your satellite receiver Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV HD Receiver is connected to Press the POWER button on the front of the DIRECTV HD Receiver Press the red RESET button behind the door on the front panel of the DIRECTV HD Receiver Temporary loss of the satellite signal or Searching for Satellite Signal message Your satellite system may be experiencing rain fade temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall Rain fade is usually brief lasting only as long as the heavy rain cloud condition persists Your dish may be blocked Check that something is not blocking the dish Partial programming loss channels missing from the Guide channel is in the Guide but can t tune to 40 Buiwo1B 1se6j e 0 5 2 0 AjayI UN 31 YM ySIp INOA Jejd lt 5 lt c ae
13. mailed to you prior to service billing and are available at DIRECTV com Note Annual payment option no longer available A fee of 49 for standard IRD equipment 249 for DIRECTV DVR DIRECTV PLUS DVR or Ultimate TV equipment 400 for HD equipment or 1 000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days The plan will provide a return box for the defective equipment and even pick up the shipping costs You ll receive replacement equipment in about 72 hours O e A m o lt f 2 i ao Al Aujenb uri 1ueurnsoaul INOA 129104d frequency energy iS u m m im d 2 I N 5 D O uv is equipmen Th FCC Customer Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party DIRECTY Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV gt Trade Name DIRECTV gt of Equipment DIRECTV Satellite Receiver Model Number H20 Federal Communications Commission FCC This e
14. the confirmation screen If a program you select to autotune conflicts with another program you will be notified of the conflict at the time and given a choice of which autotune to cancel Changing Autotune Options Canceling an Autotune Once you have scheduled a program to autotune you can change the autotune options or cancel the autotune by selecting the program in the Guide or the To Do List press LIST then select the Autotune item in the left menu and follow the onscreen instructions to change the program s options or cancel the Autotune completely For all programs you can extend Autotune start and stop times for example start 1 minute before the program stop 5 minutes after the scheduled end of the program Recording to VCR To record a program on your VCR make sure you ve connected your VCR properly to your DIRECTV Receiver then set up your VCR to record at the same time as a scheduled autotune and you re set See your VCR User s Guide for information on how to set it up for scheduled or manual recording To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the 18 TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming Use Autotunes to record your favorite shows to your VCR You can also order DIRECTV Pay Per View movies and events on the Internet at
15. the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 14 gt Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped WARNING To reduce the risk of fire or electric shock do not expose this product to rain or mois ture The apparatus shall not be exposed to dripping or splashing and that no ob jects filled with liquids such as vases shall be placed on the apparatus We highly recommend plugging the DIRECTV Receiver into a surge protector to prevent damage from fluctuations in your power supply IMPORTANT Be sure not to place
16. to this equipment may void the user s authority to operate it 1 1 Are you ready to watch totally cool high definition TV We thought so Chapter 1 Getting Started A N Welcome Installation and Activation DIRECTV HD Receiver Front Panel DIRECTV HD Receiver Rear Panel Welcome With its astounding variety of channels and choices crisp digital quality picture and sound and one of a kind sports and events DIRECTV HD service offers everything you d want in your television You can find additional information and the latest updates at DIRECTV com experience With the DIRECTV HD Receiver you can expect more than ever before with access to over 225 channels including our awesome HD selections and over 30 premium movie channels with something to please everyone in the family DIRECTV Pay Per View offers a handy choice in recent hit movies plus exciting live sports concerts and specials even Pay Per View selections in HD There s exclusive sports subscriptions for every taste and team Even access to 36 commercial free music channels To deliver this unique programming and enhance your entertainment experience the DIRECTV HD Receiver has been designed to be simple and user friendly You ll find that most features are self explanatory with onscreen directions to lead you through them So welcome to the family With an optional off air antenna you can also watch locally broadc
17. top of the screen displaying info on the channel and show you are currently watching 1 Current date amp time 2 DIRECTV Channel Channel logo number and call letters of the station you re currently viewing 3 Program Info Program title stop and start time and rating of the current program 4 Current Favorites Favorite Channels list currently in use 5 Audio options A filled in icon indicates alternate audio options are available A hollow icon no alternate audio options are available 6 Messages A filled in icon indicates new DIRECTV messages in Caller ID amp Messages A hollow icon there are no new or unread messages 7 Parental Controls Parental Controls lock status Three icons Locked filled in lock icon unlocked hollow unlocked icon and temporarily unlocked filled in locked icon Music Channels Your DIRECTV service includes dozens of enjoyable continuous commercial free music channels with something for every taste Tune to these just as you would to any channel You ll see a special Channel Banner that initially displays the channel description for example Alternative Today s Country As each song is played its info will appear in the banner 13 including song title artist and record company oirecry The Downtown Lawyers 7 14 6 30p 8 00 TV 14 Cuffed 2003 Harris Fennly Elizabeth Myer A robbery gone
18. unauthorized repair or other cause not within the control of DIRECTV Incidental or consequential damages resulting from the product SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU Any modifications or other changes to the product including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty Except in the case of hardware or software provided by DIRECTV installing software modifications hacks or utilizing N oy o ad lt o Z m lt L Jg I9AI929 213q1 p 19409 JOU AjUeeM OUL p E m 7 a ge lt q x I gt S a p x gt o e 2 gt o Xx gt O E 2 3 E 19 o o 2 gt service access or back doors will void this limited warranty gt Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products
19. your DIRECTV Receiver near anything WET or HOT for example kitchen sink bathtub pool damp basement Also never spill liquid on the receiver and do not place vases or other vessels containing liquid on top of it CAUTION e CAUTION Avoid moisture to reduce the risk of fire or electric shock The DIRECTV Receiver should not be used near water RISK OF ELECTRIC SHOCK DO NOT OPEN Ensure proper ventilation the vent slots on the DIRECTV Receiver must be left uncovered to allow proper airflow to the unit Blocking the airflow to the unit could impair performance or damage your receiver and other components COVER OR BACK Do not stack electronic components or other objects on top of the DIRECTV Receiver Also do not stack the receiver on top NO USERSSERVICEABIEIPARIS INSIDE of a hot component such as an audio power amplifier REFER SERVICING QUALIEIED SERVICE Protect your components from power surges by connecting all the components before plugging any power cords into the wall PERSONNEL outlet Use of a surge protector is also recommended CAUTION To REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE Don t overload power outlets or extension cords which can result in the risk of fire or shock It s also important to use only the type of power source indicated on the marking label or in this manual To prevent electrical shock this apparatus shall be connected to a mains socket outlet with a
20. 0 Digital Audio Outputs Optical Jack and Cable The Digital Audio Optical cable provides the best quality audio The jack and cable use light to send Sea 5 digital audio data to A V receivers equipped to receive and interpret it The jack and cable cable not included must be aligned before plugging in and may be covered by protective caps which must be removed before making connections Use caution when handling optical cables They are delicate S Video Jack and Cable S Video jacks and cables provide the best non HD picture quality You will still need to connect the left and right audio cables to the TV or optical audio cable to your stereo because the S Video cable only carries the picture signal not sound S Video Jack Audio Video A V Jack and Cable Audio Video A V cables provide very good picture quality and stereo sound and should be used if you don t have HDMI component or S Video cables or your TV does not have HDMI component or S Video jacks The DIRECTV Receiver s A V jacks are color coded yellow for video red for right audio and white for left audio If your TV has only one input for audio mono connect it to the left white audio jack on the DIRECTV Receiver Telephone Jack and Cord The telephone line cord connects your DIRECTV Receiver to a land based telephone line The phone line connection is used to periodically call DIRECT V This connection is required for sports package subscription
21. 80i Stretch 480i Letter 480i Crop 480p Stretch 480p Letter 480 1080i Stretch 1080i Letter 1080i Crop 720p 1080i 720p Stretch 720p Letter 720 1080i Stretch 1080i Letter 1080i Crop A80i Stretch 480i Letter gt 480i Crop 480p Stretch 480p Letter 480p Crop 720p Stretch 1080i 720p Letter 720p Crop 1080i Stretch 1080i Letter 1080i Crop Native Stretch Native Letter Native Crop NOTE This chart is for 4 3 TV Ratio For 16 9 TV ratio Pillar box is displayed instead of Letter The following table shows the resolutions that can be output from each type of connection Output Connection Available Resolutions NOTES 720p and 1080i are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i 19 80 Wide Screen vs Standard Formats You can watch HD programs on a standard TV but you Letterbox won t really be watching HD 4 3 TVs Showing 16 9 programs For a standard 4 3 TV showing a wide screen program the program is too wide to fit on the screen To alleviate this choose With this format the 16 9 image is shrunk until the entire width of the program fits on your TV Since the aspect ratio of the program is maintained the image is no longer tall enough to fill your screen so gray or black bars are seen at the top and bottom of the screen To change the
22. 9 22 28 31 36 37 38 40 A1 42 43 44 68 69 70 71 keys 5 11 13 16 19 22 28 31 36 37 38 40 41 42 43 44 68 69 70 modes 5 11 13 16 19 22 28 31 36 37 38 40 41 42 43 44 68 69 70 problems 5 11 13 16 19 22 28 31 36 37 38 40 41 42 43 44 68 69 70 programming 5 11 13 16 19 22 28 31 36 37 38 40 41 42 43 44 68 69 70 RESET 36 37 40 41 Resolution 68 75 78 79 Restart 41 RF REMOTE 7 71 S Satellite Data Acquisition 37 Satellite Setup 43 screen format 77 SDTV 74 76 Search 15 27 Settings 32 43 68 Setup 40 41 43 61 68 Showings 15 Spending limit 31 System Test 36 43 44 T Y Temporarily unlock 32 YPbPr 7 59 79 Timer 39 To Do List 18 19 Z Troubleshooting 36 Tuning to 42 Tuning to a program 42 TV Aspect Ratio 77 TV ratings 30 U Zoom 79 Unlock a particular program 32 User profile spending limit 2 viewing hours 2 V Video Output 59 77 W Warranty 45 46 47 48 50 60 87 90 ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS SOCIAL SECURITY NUMBER AND OR MAJOR CREDIT CARD DEPOSIT OR PREPAYMENT MAY BE REQUIRED Program ming subject to change DIRECT services not available outside the U S DIRECTV programming is sold separately and independent ly of DIRECTV System hardware A valid programming subscription is required to operate DIRECTV System hardware Ac
23. DIRECTV com or over the phone at 1 800 531 5000 Keep in mind though there is an additional ordering fee for purchases placed over the phone Pay Per View The Latest Movies 24 Hours a Day You don t have to go out for the best and biggest movies and special events Recent hits and events like sports comedy and more are available 24 hours a day on DIRECTV Pay Per View You ll find them listed in the Guide in the 100s Tune to a pay per view program or press INFO ona highlighted pay per view program Select the Buy option and follow the onscreen instructions As long as your receiver has been connected to a land based phone line you can use your remote to order You can cancel your pay per view order for any reason as long as none of the program has been viewed Press LIST to display the To Do List Press SELECT on the Purchase item in the left menu Select the desired program and follow the onscreen instructions 19 1 This is no ordinary menu It s really um quick Chapter 3 The Quick Menu Using the Quick Menu Settings Audio Options Dolby Digital Category Sort Pay Per View Find By Date amp Time Favorites Caller ID amp Messages Parental Controls 21 22 Using the Quick Menu Press MENU on your remote to easily access DIRECT V features Once the Quick Menu is displayed use the UP and DOWN arrows to highlight a desired menu item then press SELECT to access that item So
24. E 17 Per ebore 19 The Quick Menu Using the Ouick Menu soir beoe A Od naar 22 GLUING 22 24 Dolby Digitali wastes IH ADU ERU 25 Gul AI I M 26 Muda p 26 Fitid RH 27 Dates Tine EEAS EIE EIU etel ve 28 ed vede cus deua 28 en SECTIO 29 Parental Controls ode eder ti eat age prb 30 This is the Table of Contents Other Info g retl bb 36 Limited 90 Day Warranty nist cete ek tne e rt A eek uet 45 Product Information ze etico vae weenie 50 DIRECTV PROTEC TION PLAN rtt reper kk auti nete ub e evt ee eio n cre pora eer ones 51 FCG Customer Information enirere nie Enr D ode eese ev t rere dee Pt etg 53 Installation Before you begin 32a HERE ERR RIO WERTE IE E EUR 58 Hardware Reference i eene eei
25. E c 3 E m gt Your satellite dish antenna may be incorrectly configured Check the dish type set in your receiver s preferences and change if necessary Press the MENU key on the remote control then select Settings then Setup In the next menu select Satellite then Repeat Satellite Dish Setup Follow the steps From the Satellite Dish Type screen make sure the proper dish type is selected round oval with a dual LNB or oval with a triple LNB The channels might be excluded from the Favorites list currently in use Press MENU on the remote select Favorites then All Channels or enter the channel number manually My video and audio are out of sync Try changing channels gt Press LIST then EXIT gt If neither of those work restart your DIRECTV HD Receiver Press the RESET button behind the access panel door on the front of the DIRECTV HD Receiver You can also press MENU press SELECT on Settings then SELECT Setup Select the Reset item from the left menu and follow the onscreen instructions My DIRECTV HD Receiver is frozen on a single frame of a TV picture gt If you are on a Pay Per View channel watching the free portion of a program the free portion may be completed You must buy the program to continue watching gt If that doesn t work restart your DIRECT V HD Receiver Press the RESET button behind the access panel door on the front of the DIRECTV HD Receiver You ca
26. F Setup button and follow the on screen instructions Connect DIRECTV HD Receiver to Telephone Line Plug one end of the telephone cord into a phone jack on your wall or into a phone splitter that is plugged into a phone jack and the other end into the PHONE JACK on the back of the DIRECTV Receiver Plug all power cords into electrical sockets You re almost done Connect Other Cables The back panels of your equipment may not look exactly like those illustrated While you re looking at the back of your DIRECTV HD Receiver write down the serial DIRECTV HD Receiver OFF AIR IN AC IN number receiver e 95 ID and model a oan number You ll need them later Serial Receiver ID Model Copy these numbers to page 50 along with your other purchase information 68 Guided Setup Now that your receiver and equipment are all hooked up and plugged in you re ready to complete setup to begin enjoying your DIRECTV service 1 2 3 4 Make sure the MODE switch at the top of the remote control is set to DIRECTV which is the far left position Press TV POWER ON The DIRECTV Receiver will turn on The first screen will allow you to select a language Using the arrow keys on the remote control move to the language you prefer and press SELECT You will see a Welcome screen HDTV settings in Guided Setup Several screens in the Gui
27. Po Ce err YE eec senes 58 Making the Video Cornnectlons zione erret ert ee o e OO 62 Making the Audio Connections set es tote eto Baer etr eet ote Les Ed 64 Making the Connections soigne rro nt pU UR RE A 66 Guided Setup atero ot gem e te p nep ire rU a ger br An 68 5 Activate Your DIREGT V WAHRE REESE IEEE UENIRE 69 Pretty S im p Programming Your Remote Control eese eene enne ns 70 R ight Using an IR RF Remote to Control Your DIRECTV HD Receiver eee 71 Receiving Local Off Air Broadcast Channels eee 72 High Def 101 About etd brit cna et 7 Options For Changing Video iter terrore nier eee per EE n e 77 Supported Resolutions and Formats entretien reete 79 Wide Screen vs Standard Fortmats c sscssccsscsssseseessoersecsescteososessorevsesaesosessecsssussesseassenstsssesteases 80 T Mn 85 Icon Reference eerte Inside back cover Important This device incorporates an anticopy process technology that is protected by U S patents and other intellec vii tual property rights The anticopy process is licensed for non commercial home use only Reverse engineering or disas sembly is prohibited Unauthorized changes or modifications
28. RCA type gt User Guide S Video cable IR Remote Control amp batteries 4 gt Phone cord gt Component Video cables YPbPr gt Power cord B Band Converter gt Access card S f a 7 Locate the access card that came with your DIRECTV HD Receiver Write down the card number in the space below then insert the card into the receiver facing upward fully into the slot Card O GUIDE 5 C 5 OPEN e DTV 0012 RESOLUTION E 2204 oye DT 069 Your equipment may not look exactly like the model illustrated DIRECTV HD Receiver Front Panel 1 2 3 4 5 6 7 8 9 POWER Turns your DIRECTV HD Receiver on or off Your Receiver still tunes and receives messages when powered off REMOTE SENSOR The infrared sensor picks up commands from the remote control GUIDE Displays the onscreen program guide RESOLUTION RESOLUTION INDICATOR The RESOLUTION key switches the output resolution of the HD receiver Each time you press the key it cycles to the next available resolution 1080i 720p 480i and 480p The adjacent lights indicate the current resolution setting MENU Brings up the Quick Menu to access settings and services ARROWS Move the onscreen highlight up down left or right SELECT Selects the item highlighted ACTIVE Displays the DIRECTV Active Channel local weather and more INFO Displays channel ban
29. S IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV RECEIVER DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE 48 DIRECTV RECEIVER gt e T z A m o lt o o lt ice d Servi ire gt pl 2 ran E p gt 5 E ta phone call away Don t despa is jus SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTY Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV 49 50 Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it
30. V You will be able to see much of what is captured on film but lost on an SDTV display Screen Formats What if you re watching a nearly square shaped 4 3 broadcast on a 16 9 TV or vice versa The DIRECTV HD Receiver lets you choose from a variety of screen formats to deal with those scenarios You can set up your preferences for format during Guided Setup and change them at any time See the next page for your options The FORMAT key made simple Keep pressing the FORMAT key until you like the picture on your TV Options For Changing Video Output In order to optimize the display of programs on your television you may occasionally need to change the resolution and or screen format There are two keys that can be used to make changes the FORMAT key on the remote control and the RESOLUTION key on the front panel of the receiver FORMAT key on Your Remote Pressing this key will cycle the resolutions that you ve indicated in System Setup as being supported by your In addition it will cycle the three available screen formats in conjunction with each individual resolution Available screen formats are based on the TV Aspect Ratio you set in System Setup With each press an onscreen message will let you know what the current resolution format setting is For example if you indicated that your TV supports only 1080i 480i and 480p and it is a 16 9 television and Native is turned off the cycle of settings for the FORMAT
31. V mode and press PWR power key Press DIRECTV amp TV POWER ON then press it a second time if needed Check batteries in remote control Be sure remote control is pointed at remote sensor and front of receiver is not blocked Unplug the receiver Wait five minutes Plug it in again O mal gt lt Las Q O 5 D T 10 dn noA AI 191129 SUL Turns off while playing gt Electronic protection circuit may have been activated because of a power surge Wait 30 seconds then turn on again gt Unplug DIRECTV HD Receiver for a few minutes then plug back in If this happens frequently the voltage your house may be abnormally high or low gt Consider using a surge protector or line conditioner gt Ifyour TV turns off while playing and other lights appliances in your house do too you may have blown a circuit breaker or be experiencing a power outage gt Consult an electrician if the problem is frequent or severe especially if other household appliances or electronics are affected DIRECTV HD Receiver turns on or changes channels unexpectedly An Autotune may have been activated See page 17 Your TV s timer may have been activated gt Check your TV owner s manual 39 55 Re gt p EI Bes EI ud e gt
32. WARRANTY What is Covered Warranty coverage begins the day you purchase the product For ninety 90 days from the purchase date at the option of DIRECTV the DIRECTV HD Receiver will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DIRECT V If DIRECT cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product 45 46 All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After ninety 90 days from the date of purchase you pay for the replacement of all parts and for all labor charges SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU What is Excluded Your warranty does NOT cover Labor charges for installation or setup of the product Installation performance of or repair of audio video cabling telephone line or accessory attachments used with the product Product replacement because of misuse accident lightning damage
33. You will not get HD video if you use the Video Out connector on your DIRECTV HD Receiver or TV 63 Making the Audio Connections Best If you connected your DIRECTV HD Receiver to your TV with HDMI cables you do not need to make a separate audio connection unless you would like to use other audio outputs for example if you want to connect your DIRECTV HD Receiver to a stereo or home theater system Note HDMI cable is not included with the DIRECTV HD Receiver If you used an Best 2 You may also receive digtal audio by connecting an Optical Audio cable from the DIGITAL AUDIO OUT OPTICAL jack on your DIRECTV HD Receiver to a DIGITAL AUDIO IN HDMI cable to OPTICAL jack on your TV This output can also be used if you wish to listen to audio on a stereo hook up video you can skip this or home theater system even if you are already using an HDMI cable for audio on your TV Note Optical Audio cable is not included with the DIRECTV HD Receiver Good For analog audio connect the white L and red R RCA type cables from the DIRECTV section HD Receiver to your TV 64 If your TV only has one audio input jack use AUDIO L white jack on the back of the DIRECTV Receiver to make the connection Connect Audio Cables The back panels of your equipment may not look exactly like those Television 169016 illustrated V1 L1 R1 S VIDEO 5 s G DIGITAL In A s AUDIO IN OPTICAL
34. aced soon You may also see an onscreen message that the batteries are low Note that when you replace the batteries you should not have to reprogram your remote to control other devices unless the batteries have been completely dead for a month or more 3 o lt o M e ow 1 pinoys dy DEM IR T eS e slo S je u g a i ho a 2 d d E E N Ww 2 uv Rel P Fine Tuning the Signal If you self installed your satellite dish antenna you may have already used the Satellite Setup section of Guided Setup to find the dish pointing coordinates acquire and fine tune the signal and run a system test If you need to run Satellite Setup again press MENU Select Settings from the Quick Menu then select Setup When the System Setup screen is displayed press SELECT on Satellite in the left menu then select the Repeat Satellite Setup button Running the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV HD Receiver If you are experiencing any trouble with your re
35. adcasts p TIP You can find additional information and the latest updates at DIRECTV com Note You may need to purchase additional cables depending on your setup HDMI and optical cables not included Cables amp Connections HDMI Jack and Cable The DIRECTV HD Receiver incorporates HDMI or High Definition Multimedia Interface technology HDMI offers a high quality connection that combines the video and audio signal into a single cable The HDMI jack uses HDCP content protection to allow you to view HD programming that has been encoded using the HDCP protection system For the best access to HD programming at the highest available resolution connect this to an HDTV that supports HDCP technology DVI Digital Visual Interface is an older digital connection standard that has been replaced by HDMI and is compatible with HDMI DVI carries video only You can also use an HDMI to DVI converter not included which also carries video only so must be used with audio cables to receive the audio signal Component Video Output YPbPr component connector provides high quality video for your HDTV system Component video is also referred to as YPbPr It uses three separate cables with connectors colored green red and blue one for each component of the HD video signal LER HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC 6
36. and most TVs and VCRs let you toggle between video sources If you don t see the signal you think you should be seeing try using these buttons to toggle between the signals gt Press the TV VCR button on the VCR remote or on the front panel gt Press the TV INPUT button on the DIRECTV remote control gt If problems persist turn off all equipment that is connected to your wait a few minutes then turn the DIRECTV HD Receiver back on gt Check your connections and cables 37 38 Problems with Caller ID You must subscribe to Caller ID service through your local phone company Also check to be sure your Caller ID feature is turned on see page 29 If you are plugging your receiver to a wireless phone jack note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service See the user s manual that came with the wireless phone jack to see if it transmits Caller ID information If it doesn t either connect the phone line directly to a standard wall mount phone jack or install a wireless phone jack that transmits Caller ID information DIRECTV HD Receiver will not turn on Check to make sure the power cord is plugged into the DIRECTV HD Receiver and the wall outlet Check the wall receptacle or extension cord to make sure it is live by plugging in something else Make sure the remote control is on DIRECT
37. another component such as a audio your VCR or stereo satellite dish 8 DIGITAL AUDIO OUT OPTICAL Provides digital quality audio signal Cable sold separately a phone line 9 HDMI Provides the best quality HD picture better than YPbPr component video The HDMI power and also provides audio for a high quality one cable solution Cable sold separately you re done 10 RF REMOTE ANTENNA Used to receive the signal from an RF capable remote that s been set up for RF usage RF remote sold seperately Contact DIRECTV Customer Service at 1 800 DIRECTV or DIRECT V com or see the retailer where you acquired your DIRECTV HD Receiver PHONE JACK Connects the DIRECTV HD Receiver to a telephone line The DIRECTV HD Receiver requires a land based telephone line connection to communicate periodically with your 11 wa program provider 12 POWER Use to connect the power cord for your DIRECTV HD Receiver T Now let s watch some TV Chapter 2 What s On Watching TV The Guide Autotune Pay Per View Use the Channel Lineup included in your Welcome package to get familiar with our channel numbers Watching TV Now that everything s set up you re ready to grab your remote and start surfing With the MODE switch to the left under the DIRECTV logo press PWR To access the channel of your choice simply key in its numbers on your remote the channel will appear
38. appears in the Quick Menu over the Guide While in the Guide press MENU then select Pay Per View You will see three choices for sorting the listings Choose A to display all current pay per view programs Movies will give you listings of all current movies available Pick Special Events to see specific events such as sports comedy specials and more The Guide will display only programs that match the selected choice Movies Sports Interests Lifestyles News DIRECTV Recent Finds Recent Finds DIRECTV Find By Would you like to locate a particular program movie or sports event you want to see even shows starring a favorite actor or games with your favorite team Find by offers some easy ways to spot just what you want to watch Press MENU then select Find by You can find a program by Title Person Keyword or Channel Your search will be quicker if you narrow your search by selecting subcategories just follow the onscreen instructions Once you ve found a program you re after all you have to do is highlight and select the title to display when the program is on If you d like to repeat a previous search select Recent Finds then select your search to view matching programs Keep in mind when you search with Find by only those programs slated to air within the Guide s number of days of programming supported by your receiver will appear on your list 2 28 Date amp Time This opti
39. ast HD channels What You Can Watch With the DIRECTV HD Receiver you have access to all types of televised programming including gt DIRECTV high definition and standard definition digital programming via satellite including network channels if offered in your area DIRECTV service subscription required gt Local digital TV channels including any local HD broadcasts shown in your area available via an off air antenna Equipment You ll Need To view HD programming you ll need in addition to your DIRECTV HD Receiver gt high definition TV set HDTV monitor gt A5 LNB Multi Satellite dish antenna MPEG4 and Ka Ku compatible To enjoy select HD programming available on off air local channels you will also need an off air antenna sold separately connected to your DIRECTV HD Receiver This is possible only in cities where local broadcast stations make digital TV programs including high definition available Reception may vary based on your geographic location Installation and Activation If you or a professional installer have not yet connected your DIRECTV Plus HD Receiver and other components please see Appendix A Installation at the end of this User Guide Following activation you will need to activate your DIRECTV service If you have not activated already see page 69 for more information Package Contents The following items are included with your DIRECTV HD Receiver gt A V cables
40. audio available it automatically plays this audio or you can change the alternate audio temporarily for the program you are watching In either case press MENU while in Live TV then To change the default audio from the Quick Menu select Settings select Setup then select Audio in the left menu and follow the onscreen instructions To temporarily change the audio from the Quick Menu select Audio Options then select the audio track you prefer Once the program is over or you change the channel the audio will change back to the default setting What is 5 1 Audio It s 5 channels of audio for theater style sound plus a subwoofer for heart pounding bass Go ahead Try this at home Dolby Digital The recommended audio format for HDTV is Dolby Digital Your DIRECTV HD Receiver is capable of reproducing 5 1 encoded audio five discrete channels of full range digital audio plus one channel of low frequency subwoofer audio for use by A V receivers capable of decoding the 5 1 channel signal The audio signals are broken into left front center right front left rear right rear and low frequency channels The result when your DIRECTV HD Receiver is connected to a compatible Dolby Digital A V receiver and 5 1 channel speaker setup is an experience that gives you much of the dynamic range 360 degree imaging and sonic excitement of a real theater Not all TV programs deliver 5 1 channel signals and no
41. ave not selected your local networks yet select the Local Networks button and follow the instructions until you are done VR 6 Select the Scan for Channels button to have the receiver scan local off air frequencies When the receiver has finished scanning for channels you are given the chance to edit local off air channels to remove channels from the Guide that you don t watch or those that have poor reception Appendix B About High Definition Options For Changing Video Output Supported Resolutions and Formats Wide Screen vs Standard Formats 73 74 About High Definition What is HD and how does it differ from regular TV To learn more here s some helpful information about high definition and your DIRECTV HD Receiver Types of TV Broadcasts Analog TV is the type of TV broadcast you may be most familiar with If you get your broadcasts via a standard off air antenna it s the type you receive and most broadcasts from local cable companies are analog as well Digital TV is a newer system for broadcasting TV signals delivering higher quality audio and video Digital TV refers to a television that can receive and display digital images Following are terms you might see used regarding Digital TV broadcasts Although your DIRECTV HD Receiver is a true HD receiver the type of TV or monitor you plug it into SD ED or HD can affect the resolution of the TV picture you see See Resolu
42. awry leads to a case implicating two former staffers CC Series Current Guide All Channels FAV Press MENU Wed 12 15 T00p 7 30p 8 00p 2142 Quiet Time gt 41 4 The Fiesty Black Cat gt 9145 lt My Red Bag Beach City Fun gt 7147 lt Helicopter Cops 9 LAS Sierra Quest gt 1114 11 lt Local News Command Zero v Press the GUIDE key twice to skip the Category Sort screen The Guide Overview of the DIRECTV Advanced Program Guide The Guide displays listings of current and upcoming programs for up to 7 days in advance Find out what s on now or later change the channel find and purchase a pay per view movie or event or search for a program you re interested in Icons you may see in the Guide gt Broadcast in letterbox 16 9 widescreen format Ji All Day Ticket Pay Per View showings pay once watch all day HD program gt DO D Dolby Digital audio available Getting Around in the Guide Press the GUIDE key on your remote then choose how you want to filter the Guide or press GUIDE twice to skip the filter Select All Channels or channels in a specific category Moving through the Guide is simple The UP DOWN LEFT and RIGHT arrow keys move you through listings and time slots Highlight a program or channel cell to view its description Use the CHAN key up or down to scroll a full page Press the RED or GREEN keys to move forward or back in time To tune to a
43. b Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to compensate Crop This format crops cuts off the top and bottom of a 4 3 frame keeping the 4 3 ratio intact Fortunately you can still watch regular TV on your HD TV Isn t it nice to be one step ahead of the rest of the world Only Pillar Box shows the entire Original 4 3 image without distortion If your display is a 16 9 format TV or monitor your format options include these Pillar Box Stretch Crop For 16 9 program signals Q Fills TV Screen 83 T Now let s watch some TV A Access card 5 43 44 69 Analog TV 74 ARROW keys 5 Aspect Ratio 76 77 Audio options 13 24 Dolby Digital 5 1 24 Language 24 Autotune 17 B Batteries 38 42 43 71 Buttons 37 C Cables 40 43 60 61 Caller ID Problems 38 Category sort 25 Channel banner 5 29 40 Channel blocks 30 Channel list 30 Connections 40 43 59 D digital audio 7 60 Digital TV 74 DIRECTV HD Receiver Problems 37 DIRECTV mode 38 42 DIRECTV PROTECTION PLAN 51 DIRETCV Active 85 Dish pointing coordinates 43 Display Formats 72 74 77 78 79 81 83 Dolby Digital 5 1 24 DVI 59 E EXIT key 26 F Favorites 13 28 41 FCC Customer Information 53 Fin
44. ceiver run the system test It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver First make sure that gt All connections jacks cables etc are in place correctly see Chapter Two Getting Connected for more information gt There are batteries in the remote control and they are working correctly The access card is installed in the DIRECTV HD Receiver Follow these steps to run the diagnostics system test on your DIRECT V HD Receiver 1 Turn on your TV and the DIRECTV HD Receiver 2 Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver controlling mode then press MENU to display the Quick Menu 3 Select Settings 4 Select Setup then Info amp Test 43 44 5 Highlight the System Test tab and press SELECT then press SELECT on Run Test 6 system does not pass the system test check any of these potential trouble areas cabling pointing the satellite dish phone connection and access card 7 Ifyou continue to have problems call DIRECTV Customer Service at 1 800 DIRECTV You should run a system test several times before concluding that there is a problem Occasional fluctuations in the phone line or satellite signal can give temporary false readings Factory Defaults To reset all the remote control and clear all but DIRECTV mode follow these steps 1 Point the remote awa
45. d by 26 FORMAT button 77 78 Front Panel 77 78 front panel 77 78 G Guide 26 72 Guided Setup 43 66 68 72 GUIDE key 16 H HDMI 7 59 62 64 79 HDTV 3 59 68 74 75 76 78 82 high definition 74 I INFO key 13 16 19 40 Interlacing 74 75 J Jacks 40 43 60 61 L Language 68 Language for audio 24 Lock 31 Locking the system 31 85 86 M MENU key 5 22 26 27 32 41 43 62 68 Messages 13 28 29 Mode switch remote control 43 Movie ratings 30 MUTE key 11 44 70 N Notification 29 P Parental Controls 13 24 29 32 channel blocks 13 24 29 32 ratings 13 24 29 32 spending limits 13 24 29 32 unlocking 13 24 29 32 unrated programs 13 24 29 32 viewing hours 13 24 29 32 Passcode 31 32 Pay Per View 2 15 19 26 31 Power surge 39 Previous channel 11 Previous channels 39 Program details 13 Program guide 36 37 47 69 date amp time 36 37 47 69 quick menu 36 37 47 69 scrolling 36 37 47 69 sorting 36 37 47 69 tuning to a program 36 37 47 69 using 36 37 47 69 Program Guide Advanced 72 Programming 2 5 11 27 30 40 47 58 69 Order 72 77 ordering 2 5 11 27 30 40 47 58 69 70 tuning to 2 5 11 27 30 40 47 58 69 70 Progressive 75 Purchases 19 Q Quick Menu 5 22 29 43 72 R Ratings 30 Rear Panel 6 Receiver Rear Panel 6 Recent Finds 27 Remote Control Programming 79 Remote control 5 11 13 16 1
46. damaged by these modifications A product used for commercial or institutional purposes gt DIRECTV makes no warranty that the access connection will be a local not long distance phone call The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming show information program guide data and scheduling information Make Sure You Keep Please keep your sales receipt or other document showing proof of purchase Attach it to this User Guide and keep both nearby Also keep the original box and packing material in case you need to return your product Before Requesting Repair Service Please check the troubleshooting section of this guide This may save you a call to DIRECTV Customer Care 41 To Get Warranty Service Warranty service will be provided by DIRECTV If you believe you need service for your Receiver contact DIRECTV at 1 800 DIRECTYV A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return authorization number The representative will give you complete shipping details To Get Out of Warranty Service To obtain out of warranty service contact DIRECT V at 1 800 DIRECT V for information on the possibility of and any costs for repair or replacement of out of warranty products ALL WARRANTIE
47. ded Setup process are related to HDTV Ratio Screen This screen lets you select your TV s aspet ratio 4 3 or 16 9 TV Resolutions Screen As you select each resolution an onscreen message asks if you can still see the screen properly If you can press the INFO key If not the unsupported resolution is turned off after a few seconds If you turn on Native mode the receiver will automatically adjust resolution to match the resolution of individual TV programs as they are tuned Primary Local Network If you ve chosen to set up both your Satellite Dish and Off Air Antenna you will see this screen near the end of Guided Setup The receiver will use the ZIP code you enter on this screen to determine what locally broadcast digital stations are available to you Setting up a Secondary Local Network is optional it can be useful if you are located between two network areas and intend to receive programming from both via your off air antenna You may decide to set up change or adjust some of the settings later When you re ready press MENU on your remote press SELECT on o Settings then select Setup The User Guide that came with your TV will help you set the HDTV settings properly Guided Setup is as simple as following the onscreen instructions When in doubt we ve usually highlighted the most likely choice for you Now let us lead the way Simply follow the onscreen directions to
48. e delay each invalid passcode entered lengthens the delay for subsequent entry by one second To change your passcode at any time 1 Press MENU SELECT Parental Controls then Edit Settings 2 Scroll down to Passcode and press SELECT 3 Enter your old password then enter a new one twice to confirm 33 T Is there anything else you want to know It s probably here in the back Chapter 4 Other Info Troubleshooting Limited 90 Day Warranty Product Information DIRECTV PROTECTION PLAN FCC Customer Information 35 Troubleshooting Many problems be corrected by performing a simple reset of the DIRECTV HD Receiver If You can find additional troubleshooting help at you experience image freezes audio freezes or blank screen or the system won t respond to front panel button or remote control try one of these DIRECTV com Press the red RESET button behind the access card panel door on the front of the DIRECTV HD Receiver then wait for program guide information to be acquired gt Ifthe problems persist try unplugging the power cord of the DIRECTV HD Receiver for 15 seconds then plug it in again gt Running the System Test later in this section can also help you diagnose and solve many common problems System Upgrades Your DIRECTV HD Receiver is able to receive upgrades or modifications to some of its features and functions These modifications will occur automatically u
49. eceive both satellite and locally transmitted off air broadcast channels and will display these local channels in the Guide In order to receive off air channels attach off air antenna to the OFF AIR IN as instructed in the Choose Your Setup section starting on page 61 During the Guided Setup process be sure to select the Satellite amp Antenna button when you reach the Satellite Dish amp Off Air Antenna screen and follow the onscreen instructions If you didn t setup an off air antenna during the guided setup you must enter your location into the NOTE Your reception will vary by receiver using the Local Network Area screens in order to receive Program Guide information for local geographic location In other words off air broadcast channels When you enter your ZIP code if there is more than one network area Some areas get better reception than others available your receiver will show your options Pick the one closest to you as your primary network area In some cases there may be more than two cities displayed You may decide to also enter a secondary local network if more than one is available to you but this is optional To scan for off air channels and set up the local network areas after Guided Setup do the following Press MENU Press SELECT on Settings in the Quick Menu Select Setup in the Quick Menu Select Sat amp Ant from the options on the left menu Press SELECT on the Antenna Setup button If you h
50. enu or button by using the ARROW keys up down left and right gt Choose it by pressing SELECT while the item is highlighted Note Don t worry about getting stuck in a menu You can always press EXIT to return to video Quick Tip To place batteries in your remote control 1 Remove cover from the battery compartment by sliding it downward 2 Insert 2 AA batteries supplied matching the positive and negative at each end 3 Slide the cover back on to complete installation To program your remote control 1 See Programming Your Remote Control on page 70 Keys in the shaded area below can be programmed to function with your VCR MODE SWITCH Changes remote to control other TV INPUT equipment for example a DVD Changes the source the piece of equipment whose signal is displayed on your TV FORMAT Cycles through HD resolution and screen format options STOP REPLAY REWIND PAUSE ACTIVE Displays the DIRECTV Active Channel local weather and more GUIDE Displays the onscreen program Guide SELECT Selects any highlighted item BACK Takes you to the screen you visited previously MENU Displays a compact menu of settings and services RED In Guide jumps 12 hours back other functions vary look for onscreen hints GREEN In Guide jumps 12 hours forward other functions vary look for hints onscreen VOLUME Raises or lowers volume MUTE Toggle
51. ervice Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information 99 96 If trouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is causing harm to the network the telephone company may request that you disconnect the equipment until the problem is resolved DIRECT Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm company telephone company or a qualified installer DO NOT DISASSEMBLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources E D gt e D 3 2 e e 2 et I E rr e c Appendix A Installation Before you begin
52. gnals take every other line from 2 frames each lasting 1 60th of a second and combine them into one frame lasting 1 30th of a second In this way interlacing tricks the eye into thinking it s seeing twice the resolution that s actually being displayed In non interlaced video referred to as progressive scan video frames are displayed every 1 60th of a second containing all of the lines of video information The specifications for video resolution are usually stated by giving the number of horizontal lines 480 720 or 1080 as described above followed by either the letter i for interlaced or p for progressive scan Most standard TV broadcasts 480i some DVDs and non HDTV digital broadcasts use 480p Specification for HDTV broadcasts and equipment requires either 1080i or 720p 15 76 Aspect Ratio In addition to resolution and interlacing a television picture is also defined by its aspect ratio referring to the shape of the screen as defined by the ratio of the screen s width to its height For analog the aspect ratio is 4 units wide by 3 units high 4 3 This is the familiar shape of conventional TVs slightly wider than they are tall SDTV and EDTV can be either 4 3 or 16 9 For HDTV broadcasts the aspect ratio is 16 9 nearly twice as wide as it is tall This is not coincidentally more like the shape of movies shown in theaters which makes HD an ideal format for viewing movies on T
53. here and record the serial and model numbers in case you need them These numbers are located on the product You may have noted some of this information on page 67 when you connected the cables to your receiver Model No Serial No Purchase Date Dealer Address Phone Access Card Receiver ID o5 siu 51 euo Aue 07 Q 0 h e 3 lt o lt e un 2 imd E a Q 2 E iu 2 a iud fe L and E o gt ez IO vt 177 rA E 15 o a Re 5 c I o gt DIRECTV PROTECTION PLAN Protect your DIRECTV System with the DIRECTV PROTECTION PLAN For a low monthly fee the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment DIRECTV PROTECTION PLAN Benefits Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System including gt In home service calls when needed 24 hour Technical Support gt Power surge related repairs
54. in a second or two or press ENTER after the numbers and it will appear right away You can also navigate to different channels through the Guide described in detail later in this chapter Keep in mind either way you ll only be able to access those channels in your chosen DIRECT V programming package For a list of the channels available in the DIRECTV programming packages visit DIRECT V com Use the black keys on the left side of your remote control to adjust volume up or down VOL or mute the sound MUTE The black keys on the right side can take you to the next channel numerically up or down CHAN or jump to the previous channel you watched PREV DIRECTV Active Channel The DIRECTV Active Channel provides a variety of interactive services including daily and extended weather forcasts daily horoscopes lottery results pay per view and broadcast TV recommendations and special DIRECTV promotions Press the ACTIVE key to access these features 10 Fav All Channels DIRECTV DIV Press MENU Wed 12 15 7 14p Current Date amp Time DIRECTV Channel Program Info Current Favorites Audio Options 14 Messages NZ Parental Controls um To see program details at any time press INFO on your remote press a second time to clear Select More Info button to see additional options The Channel Banner Any time you tune to a channel the Channel Banner appears across the
55. ions for connecting your DIRECTV HD Receiver HDMI YPbPr Video S Video Digital Audio optical Analog Audio These connections are described on the following pages 61 Making the Video Connections Choose one of the following connections Best HD Video and Digital Audio Connect the HDMI cables to the HDMI jacks on the receiver and your TV HDMI cables also carry digital audio so you do not need to make a separate audio connection unless you would like to use other audio outputs for example if you want to connect your DIRECTV HD Receiver to a stereo or home theater system Note HDMI cable is not included with the HD Receiver Better HD Video Connect one end of the Component Y Pb Pr video cables to the COMPONENT OUT video jacks on the DIRECTV HD Receiver Connect the other end of the component video cable to the component input on your TV making sure to correctly match the red green and blue connectors You will need to connect audio separately Good Non HD Connect one end of the S Video cables to the S VIDEO OUT jacks on the DIRECTV HD Receiver Connect the other end to the S Video input on your TV Note The S Video cable will not provide an HD signal to your TV Not recommended Non HD You use RCA connectors to connect your DIRECTV HD Receiver to your TV but it is not recommended To get the best quality of image use one of the above methods However if your TV does not support S Video component o
56. justments to settings such as language and Dolby Digital To make temporary adjustments use the Audio Options item in the Quick Menu Display This option lets you change display settings such as native mode screen format bar color the Channel Banner display time the language in onscreen menus time zone for the clock and screen centering TV Type The TV Type option is where you can set your TV s aspect ratio and resolution Access Card Follow the onscreen directions to replace your access card You will need your old and new access cards to complete this process Note DIRECTV will provide new access cards and instructions when necessary Reset From here you can restart the receiver reset to factory defaults or reset everything Scheduler This feature gives you an overview of and access to all the programs you ve set to Autotune or purchase 23 24 Favorites Check the current status of your Favorites list s by clicking here and make changes if you like See page 28 for more details Parental Controls Check the current restrictions of your Parental Controls by clicking here and make any adjustments See page 30 for more details Audio Options Some programs have alternate audio available such as other language tracks or Dolby Digital This option only appears in the Quick Menu over Live TV when the current program has alternate audio You can set the default so that whenever a program has alternate
57. key are as follows Ist press 480i Stretch 6th press 480p Crop 2nd press 480i Letter box 7th press 1080i Stretch 3rd press 480i Crop 8th press 1080i Letter box 4th press 480p Stretch 9th press 1080i Crop 5th press 480p Letter box 10th press repeat cycle Native mode the receiver automatically adjusts resolution to match the resolution of individual TV programs as they are tuned If your TV supports all formats 1080i 720p 480i and 480p then your cycle would also include 720p If Native is turned on the FORMAT key cycles through Stretch Letter and Crop for the current TV 11 78 program s native resolution The FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way you like it Navigating menus to modify settings is not necessary If pressing this key causes a loss of video and audio continue to press it until the picture returns Wait a second between presses to allow the Receiver to change the resolution This can happen if your settings include a resolution that your TV doesn t support To correct this you ll need to change your resolution setting Press MENU select Settings then Setup then HDTV in the left side menu Press SELECT on the Resolution tab and mark or unmark the TV Resolutions to display the resolutions supported by your television Resolution made simple Set RESOLUTION Key on Receiver Front Panel the resolution Thi
58. me menu items will display a submenu others will take you directly to a new screen To remove the Quick Menu at any time press MENU again The features in the Quick Menu change as needed to display only the most helpful features at any time For example when the Quick Menu is displayed over the Guide it displays special features to help you with the Guide Settings Selecting Settings in the Quick Menu displays a submenu of items that lets you customize adjust and keep track of your DIRECTV viewing experience Setup The Setup item in the Quick Menu displays the Setup screen where you can access the Info amp Test Satellite amp Antenna Setup Remote Setup Audio Setup Display Setup Access Card and System Reset screens Info Test The System Info option lets you view the current system information The System Test option lets you run a test on the tuner access card receiver ID and phone line QUICK MENU Settings 4 Audio Options Find by Favorites Caller ID amp Msgs Parental Controls QUICK MENU Scheduler Favorites Parental Controls Audio Options Sat amp Ant Satellite amp Antenna This option is useful if your DIRECTV HD Receiver has lost signal strength or you need to realign your satellite dish or setup an off air antenna Remote Use this option to setup your remote to control your TV and other equipment Audio The Audio option in Setup lets you make lasting ad
59. n also press MENU press SELECT on Settings then SELECT Setup Select the Reset item from the left menu then press SELECT on Restart Receiver 41 Re N a ld u u Eu En 42 Remote Control Problems Problems with the remote control gt Check that nothing is between the remote control and the remote sensor gt Make sure the remote control is in DIRECTV mode Slide the MODE switch on the remote to the DIRECTV position so the remote will control the DIRECTV HD Receiver gt Check the batteries in the remote control They may be weak dead or installed incorrectly Try replacing batteries gt entering a channel number that is less than four digits long the receiver might wait two seconds before tuning to the channel Press ENTER after entering a channel number to tune immediately gt Ifyou are trying to operate a device other than the DIRECTV HD Receiver that you have programmed the remote to control make sure you first slide the MODE switch to the mode that is programmed for that device 1 or AV2 The indicator light for the component trying to control should light up when you press valid key for that component If it doesn t make sure the MODE switch is in the correct position A remote control indicator light starts flashing batteries the remote control are running low and should be repl
60. ner or info to a highlighted program or channel cell 10 DOOR PANEL The access card slot and RESET button are located behind the door panel OFF AIR IN O RF REMOTE ANTENNA DIGITAL AUDIO OUT OPTICAL Your equipment may not look exactly like the model illustrated DIRECTV HD Receiver Rear Panel The Rear Panel 1 OFF AIRIN Used to receive local off air digital broadcast channels may look 2 SATELLITE IN Use to connect the DIRECT V HD Receiver to the satellite dish antenna 2 complicated 3 USB For future services and accessories Additional hardware may be required 4 S VIDEO OUT Provides the best non HD picture quality better than VIDEO RCA type jacks but you probably If your TV has only RCA and S Video jacks use it along with the audio jacks S Video only carries won t use all the picture information not sound to connect to your TV connections 5 VIDEO OUT Provides good but non HD picture quality You can connect the second RCA type composite VIDEO jack to another device such as a VCR You must also connect the AUDIO cables when using the VIDEO connection 6 COMPONENT YPbPr B Provides good HD picture quality but not as good as HDMI YPbPr carries only picture information not sound use it along with a digital audio connection or Audio Out L R red white jacks Connect video 7 AUDIO OUT R and L Connect a second set of audio cables to
61. on gives you a convenient way to jump several days ahead in the Guide without having to scroll through pages of programs Favorites Favorites allows you to set up special customized Guide that shows only those channels you choose So you can have easy access to the channels you like best or perhaps a grouping of family channels just for the kids When you re using a Favorites list the Guide will only display those channels you ve chosen and you ll also only see those channels when you change channels using CHAN UP DOWN on your remote Keep in mind no matter what Favorites list you re currently using you can still always access any channel you receive by keying in its channel number on your remote You can also edit or delete a list at any time by returning to Favorite and editing your list s Caller ID amp Messages This feature lets you receive important messages from DIRECTV about your service Also if you have Caller ID service you can also view phone calls you ve received or turn call notification on or off Press MENU to display the Quick Menu select Calls amp Msgs then select Edit Settings Select either Caller ID or Messages from the left menu as desired Caller ID The Log tab displays up to 25 recent incoming calls Highlight and select a name to delete that listing from your log The Notification tab lets you turn the notification feature on or off When the Notification option is on
62. our DIRECTV Receiver professionally serviced do not attempt to service it yourself Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord Do not install this equipment in a confined space such as a book case or similar unit For your information The identification sticker can be located underneath or on the back of your receiver The telecommunication network voltage used is the category number 3 Note to Satellite Dish Installer This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code Refer to article 810 in particular 810 1 and 810 15 for required grounding of the metal structure of the dish antenna Refer also to the 810 2 which by reference to article 820 requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the point of cable entry as practical Great TV viewing is in your hands A good way to begin learning about your DIRECTV System is to familiarize yourself with the remote control You ll find further details throughout the User Guide relating to specific functions Navigating 101 You ll find you can get around nearly all onscreen menus the same simple way gt Highlight a m
63. program that is on now highlight the program and press SELECT Selecting a future program displays program information Press INFO when you ve highlighted a show in the Guide to view a more in depth description and options Pressing INFO when you ve highlighted the channel name displays the channel s listing for up to 7 days Press SELECT when you ve highlighted a channel cell far left to view that channel in the TV window Press MENU to see Guide options change your Favorites list or jump to a desired date and time Highlight an item by using the arrow keys to move LEFT RIGHT UP or DOWN Press SELECT to access the information or channel Don t you hate when you miss a show just because you forget it s So do we Autotune An even better way to catch all your favorites Autotune is a great way to see your favorite programs on your schedule You won t forget to tune to your favorite team s playoff game because you got distracted Just set a program to autotune and your DIRECTV Receiver will tune to it automatically when it starts To schedule a program for autotuning with specific options 1 Highlight a program that interests you and press INFO 2 Highlight and select Autotune A screen is displayed where you can set Autotune options for that program Follow the onscreen instructions to set the program to autotune as you wish 3 Select the Set Autotune button then OX on
64. protective earthing and fully inserted Avoid audio hum or interference by inserting all cable plugs firmly into their jacks Also place Audio Video A V cables to the sides of the TV back panel rather than down the middle once connected Try not to coil any twin lead cables and keep them away from A V cables as much as possible Never insert objects of any kind into any openings in the DIRECTV Receiver other than the DIRECTV Access Card as detailed in this chapter Place it on a flat hard surface do not operate the DIRECTV Receiver on a carpet or other padded surface Always unplug your DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables Leave the main power connector accessible the mains connector at the back of the unit in case of emergency shutdown CAUTION Electric Shock never attempt to disassemble the DIRECTV Receiver yourself always take it to a qualified service person when repair is required Opening or removing covers may expose dangerous voltage or other risks and incorrect reassembly can cause shock when receiver is subsequently used Attempted self repair may also void your warranty Changes or modifications not expressly approved by the party responsible for compliance by the warranty or by the manufacturer could void the user s authority to operate the equipment Do not drop your DIRECTV Receiver and always move it with care Have y
65. quipment complies with both Part 15 and Part 68 of the FCC rules This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference 53 54 will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by removing and applying power to the equipment the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving satellite dish antenna Increase the separation between the equipment and the DIRECTV Receiver Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment The user may find the following booklet prepared by the Federal Communications Commission helpful
66. r HDMI connections connect one end of the RCA cable usually with a yellow plug to the VIDEO OUT jack on the DIRECTV HD Receiver Connect the other end to the video input on your TV To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is known to yield less than optimum picture quality particularly when viewing copy protected programming PA To switch between watching your VCR and watching video from your receiver you may need to program the INPUT key on your DIRECTV Remote See page 70 for info Some TVs also have a MENU button that allows you to change the video source using an onscreen menu If you have trouble changing the video source refer to the instructions that came with your TV Connect Video Cables The back panels of your equipment may not look exactly like those illustrated LE 9 6606 6 vi R1 DIGITAL AUDIO IN COAXIAL SVIDEO 5 DIGITAL ZA A e auno OPTICAL HDMI rg 10 AUDIO IN Y HDMI includes video amp audio DIRECTV HD Receiver RF REMOTE ANTENNA SATELLITE IN DIGITAL S VIDEO ALON GUT OUT OPTICAL BUSES Note Do not confuse the component YPbPr cable with a standard Audio Video RCA type cable Observe the Red Green Blue color coding
67. s and for purchasing PPV movies and events You will need an RJ11 type modulator jack the most common type of phone jack Note Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty When working with cables be sure to connect corresponding outputs and inputs Video OUT to Video IN Right Audio OUT to Right Audio IN etc Never connect an IN to an IN or an OUT to an OUT All A V jacks and inputs are color coded Always match the color of the plug to the same color of the jack Everybody wants to be connected Choose Your Setup There are several ways to connect your receiver to match your particular equipment setup and to gain optimum signal quality The basic steps are as follows Connect the satellite dish cable to your receiver Connect the receiver audio and video to your TV or VCR Ifyou connected the receiver to a VCR connect the VCR to your TV Connect the receiver to a telephone line Plug in all power cords This section gives detailed instructions on the types of connections you can make depending on the equipment you have in order to get the best picture and sound quality Note that the back panels of your TV and other equipment may not exactly match those illustrated Connecting Your DIRECTV HD Receiver to your TV or VCR Depending on the inputs on the back of your TV or VCR you have the following opt
68. s key is used to cycle all available resolutions on your DIRECTV HD Receiver It does not cycle to the highest format settings If video and audio are not appearing it may be because the current resolution setting number that your is not supported by your television By pressing this key you can check all available resolutions to see if TV supports by that solves the problem The lights next to the RESOLUTION key on the front panel will light below the resolution to which the receiver is set they will change with each key press pressing the RESOLUTION key Supported Resolutions and Formats The tables on the next page show the formats and resolutions supported by the DIRECTV HD Receiver the interaction with the FORMAT key the outputs supported by the different types of connections and other related information See the beginning of this chapter a full description of screen resolutions formats and Native mode The DIRECTV HD Receiver provides the display formats shown in the following table Selected Remote Control FORMAT Key Cycle Resolutions Press FORMAT key 480i 480p 480i Stretch 480i Letter 480i Crop 480p Stretch 480p Letter 480p Crop 720p 720p Stretch 720p Letter 720p Crop 1080i 1080i Stretch 1080i Letter 1080i Crop 480i Stretch 480i Letter 480i Crop gt 480p Stretch 480p Letter 480 720p Stretch s 720p Letter 720p Crop 480i 480p 720p 1 4
69. s pressed for 5 minutes or more while a stationary image is displayed on the TV To dismiss the Screen saver and return to what you were doing press any key on the remote Burn in may cause permanent damage to your TV and DIRECTV is not liable for any damages that may be caused to your TV Programming Your Remote Control You may have already programmed your remote control during Guided Setup but if you didn t or you want to make changes or you ve acquired some new equipment follow these instructions You can program the DIRECTV Remote Control to operate your TV power volume and mute additional equipment such as a DVD VCR stereo or second TV or DIRECTV Receiver 1 2 3 4 5 Press MENU to display the Quick Menu Highlight Settings and press SELECT Highlight Setup and press SELECT Press SELECT on Remote in the left menu Follow the onscreen instructions to program your remote for your TV or additional equipment AV1 and AV2 Once your remote is programmed to work with your TV the VOL and MUTE key control the TV regardless of the slide switch position If you would like to change the VOL and MUTE to work with other audio equipment such as a stereo you can When you program the remote for the audio equipment onscreen instructions will direct you on how to do this 70 If you programmed your Remote Control during Guided Setup you can skip this section A remote that can go through walls That
70. s sound volume on off NUMBER KEYS amp DASH Tune to a channel directly also input numbers when needed in onscreen menus DVD player or stand alone DVR unit POWER Turns your DIRECTV HD Receiver and other equip ment on and off as selected with MODE switch DIRECTV amp TV POWER ON OFF Turns your TV and DIRECTV HD Receiver on and off ADVANCE PLAY FFWD RECORD LIST Displays your To Do List EXIT Exits any menu and returns to last channel viewed ARROWS Move highlight to items in whatever direction needed INFO Displays info for a highlighted or fullscreen program BLUE In live TV displays the Mini Guide other functions vary look for onscreen hints YELLOW In fullscreen TV cycles through alternate audio tracks other functions vary look for onscreen hints CHAN PAGE In live TV changes channel up or down in a menu such as the Guide scrolls page up or down PREV Tunes to last channel viewed ENTER Activates channel number entries quickly T Welcome to the DIRECTV Family vi Getting Started Blvd RN EIU Tn 2 Irstallation afd Activation teet ce en eee rs 4 DIRECTV HD Receiver Front Patel orci tee tette eris tete e 5 DIRECTV HD Receiver Rear 6 What s On Watchin Eas ho seno UEM I Ett ud ter 11 UE a ra c 15 ACO
71. sually at times when the receiver would likely be turned off If your receiver is on when an upgrade or modification is sent you may experience a disruption in reception for a minute or two Your reception should return to normal after the modification is complete Your receiver must be plugged in to AC power to receive any 35 If preferred you can have an Authorized Service Representative visit your home for a fee to set up your digital satellite receiver and instruct you on its operation For details about this service call 1 800 DIRECTV or visit DIRECTV com Having a problem Then check the following 1 Cables connections 2 MODE switch on your remote 3 Remote batteries 4 TV Input 5 Power Most problems have simple solutions upgrades Do not unplug your receiver while an upgrade is in progress Please consult the System Info screen to check for an upgrade or modification planned by DIRECTV DIRECTV HD Receiver or TV Problems Progress bar freezes during Satellite Data Acquisition This may be normal After five minutes the screen saver is displayed Press any key on the remote to see the progress bar again If Satellite Data Acquisition still does not move forward press the RESET button behind the access panel door on the front of the DIRECTV HD Receiver and wait for program guide information to be acquired Wrong picture blue screen snow or black blank picture The DIRECTV HD Receiver
72. t all programs are broadcast using Dolby Digital for DIRECTV programming Programs using this high quality audio standard are indicated by the words Dolby Digital in the program description in the Channel Banner see page 13 and the Guide see page 15 To change the Digital Audio format press MENU select Settings then select Setup Select Audio in the left menu Highlight the Dolby Digital tab and press SELECT then follow the onscreen instructions and select from the following options gt On Turns on Dolby Digital audio ouput Note True Dolby Digital is only available via HDMI or optical outputs gt Off Select this option to turn off Dolby Digital Audio output Dolby is a registered trademark of Dolby Laboratories 25 26 Category Sort This feature lets you temporarily arrange the Guide to list only programs a particular category such as Movies Sports or News This option only appears in the Quick Menu over the Guide While in the Guide from the Quick Menu select Category Sort To further narrow your search select the category you want then select a subcategory if you wish To quickly move through the Category Search results use the RED or GREEN key on your remote to advance or reverse in 90 minute increments Press GUIDE to return to the regular Guide or EXIT to return to live TV Pay Per View This option enables you to check out DIRECTV Pay Per View listings by category This option only
73. t and select the TV rating you desire You can also set ratings for particular content for example Fantasy Violence Dialogue each of which is described when highlighted QUICK MENU Category Sort Pay Per View Find By Date amp Time Favorites Caller ID amp Msgs Parental Controls DIRECTV For ratings limits and channel blocks as well as most other checkbox type items pressing SELECT toggles the item on and off when setting them up Other Shows To block programming that has no rating such as news and sports select the Other tab Channel Blocks You can block viewing of a certain channel or channels from this menu SELECT Chan Blocks in the left menu then scroll down the channel list to SELECT those you wish to block or key in channel numbers for quicker access Use Block All or Allow All to save time if you wish to affect a large number of channels Spending From the left menu SELECT Spending then set your preferred spending limit for any single pay per view purchase Simply key in the amount using the numbers on your remote Hours From the left menu SELECT Hours then set your preferred hours during which TV can be viewed You can set hours based on school nights and weekend nights Monday Thursday Friday Saturday and Sunday 31 32 Now lock it Once you ve set the restrictions you want choose Lock Now from the left menu You ll be directed to create a passcode
74. tions and Interlacing on page 75 for an explanation of display resolutions SD standard definition is digital TV that offers a picture quality that is better than older analog televisions SDTV displays images at a resolution of 480i ED enhanced definition is digital TV that can display a higher resolution picture than SDTV An EDTV can display at 480i or 480p HD high definition is digital TV that can provide the highest quality picture at resolutions 1080i 720p 480p or 480i To get the best quality TV picture you need an HD TV to go with your DIRECTV HD Receiver Resolution amp Interlacing Two elements that determine the quality of a TV picture are Resolution If you ve ever looked very closely at your TV you have noticed the picture is actually made up of many lines scanning across the screen The set of lines that make up a complete image are called a frame For TV equipment and broadcasts resolution is defined by the number of horizontal lines displayed to make up each frame of a video image The more lines of resolution used to compose each frame the more detailed and sharp the picture Standard TV resolution uses 480 horizontal lines to make up each video frame HDTV uses either 720 or 1080 lines to compose each frame Interlaced amp Progressive The term interlacing refers to whether each of those frames contains all of the lines of image or every other line Interlaced si
75. tivate your DIRECTV programming today at 1 800 DIRECTV 1 800 347 3288 Manufactured under license from Dolby Laboratories Singular symbol Dolby and the double D symbol are trademarks of Dolby Laboratories 2006 DIRECTV Inc DIRECTV the Cyclone Design logo DIRECTV Active and ADVANCED PROGRAM GUIDE are registered trademarks of DIRECT V Inc This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of such equipment for additional information Rev 1 4 H20 060428 Icon Reference Arrow Icons Indicate that a show s start or end time is earlier or later than is visible in the Guide program cell 4 b LEFT and RIGHT arrows move the highlight in the indicated direction VW Objects are scrollable above or below the visible window UP and DOWN arrows move the highlight in the indicated direction Scheduler Icons
76. which you ll want to make easy enough to remember but hard enough that the little ones won t guess itl This passcode will be your entry to unlocking and adjusting limitations in the future An onscreen message will appear whenever anyone tries to tune to a channel or program that has been restricted or attempts to spend or watch beyond limitations set He or she will not be allowed to proceed without the passcode Using your passcode you can easily override the limits Let me in Temporarily or permanently unlocking a restriction is easy To temporarily unlock a particular program 1 When any controls are currently activated Unlock Now will appear if you try to tune to a restricted program 2 Select Unlock Now and enter the password For more unlock options Pres MENU then SELECT Parental Controls 2 Various options for removing restrictions temporarily or permanently will appear Select one and enter your password The Parental Control icon in the Channel Banner will tell you if the receiver is locked temporarily unlocked or unlocked eda Locked Unlocked Temporarily Unlocked Don t use obvious numbers like birthdays or addresses for your passcode Your kids are smarter than you think Note If you have Parental Controls set and temporarily unlocked turning the receiver power off will relock the box Making multiple entries aimed at guessing the passcode is discouraged by a tim
77. y from your DIRECTV Receiver and components Press and hold MUTE and SELECT until the light above the slide switch on the remote flashes twice about 5 seconds 2 Enter 9 8 1 The light on the remote will flash twice indicating you have cleared AVI AV2 and TV modes lt e S fe lt o lt m N h lt o 3 h o Lm o Ay ni m u ypunq e noA Me x gt rn im E gt gt Q gt 2 E 4 P EC as three month vacation Limited 90 Day Warranty DIRECTV warrants your DIRECTV HD Receiver Model Number H20 and any included accessories against defects in material or workmanship for a period of ninety 90 days after the date of purchase Who is Covered You must have proof of purchase to receive warranty service A sales receipt or other document showing that you purchased the product is considered proof of purchase THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THE DIRECTV HD Receiver AS A GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE THIS WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS THIS PRODUCT IS NOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS

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