Dell SX2210B Flat Panel Television User Manual
Contents
1. UXGA up to 10 frames per second Video frame rate 640 x 480 VGA and below up to 30 frames per second System Requirements The following are the minimum system requirements for the Dell Webcam Software Suite Intel Pentium 4 or AMD equivalent processor running at 2 4 GHz or higher Recommended Intel Pentium Core 2 Duo E4300 or AMD equivalent processor running at 2 8 GHz with Hyper Threading enabled Microsoft Windows XP Service Pack 2 or Windows Vista 256 MB RAM 2 GB RAM or higher recommended 580 MB free hard disk space Available USB 2 0 port or a USB 2 0 hub with external power supply Dell Webcam Software Suite The Dell Webcam Software Suite includes the following applications Dell Webcam Centre Dell Webcam Central enables convenient access to all exciting applications to enhance your Dell Webcam experience Creative Live Cam Avatar Creator Creative Live Cam Avatar Creator lets you personalize an animated avatar from any digital photo you want Using advanced speech technology your personalized avatar even lip syncs with you Share creation with friends using Live Cam Avatar via email or even YouTube Facial Recognition Software FastAccess Face recognition technology greatly reduces the need to manually log in with passwords while providing superior security and functionality compared to passwords and other biometrics for Windows Vista only Plug and Play Capability You can install th2. r r r Floating HDMI Connector OOOOOOO OOO QOOUOUO OO Pin 19 pin Side of the Connected Signal Number Cable O fo INITIO POT HBP WIN Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the left side of your monitor K NOTE This monitor supports High Speed Certified USB 2 0 interface Transfer speed Data Rate Power Consumption High speed 480 Mbps 2 5W Max each port Full speed 12 Mbps 2 5W Max each port Low speed 1 5 Mbps 2 5W Max each port USB Upstream Connector 12 34 Pin Number 4 pin Side of the connector USB Downstream Connector USB Ports 1 upstream back 2 downstream at back amp 2 downstream at bottom K NOTE USB 2 0 functionality requires a USB 2 0 capable computer K NOTE The monitor s USB interface works only when the monitor is on or in power save mode If you turn off the monitor and then turn it on the attached p to resume normal functionality Camera MIC Specifications Overview The integrated USB camera and analog microphones allow you to take pictures videos and communicate with other computer users The camera is located at the top of the monitor and is fixed However the camera s software Dell Webcam Software suite provides limited panning abilities When the camera is on the white light next to the camera turns on Video specification 1600 x 1200
3. test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Visible signs of Do not perform any troubleshooting steps Issues smoke or sparks Contact Dell immediately Intermittent Monitor malfunctions Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Problems on amp off Reset the monitor to Factory Settings Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Run the built in diagnostics Missing Color Picture lacks color Picture color not Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the good application Try a different Color Preset Setting in Color Settings OSD Adjust R G B value in Color Settings OSD if the Color Management is turned off Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD Run the built in diagnostics Image retention from Faint shadow from Use the Power Management feature to turn off the monitor at all times when not in use for more a static image left on the static image information see Power Manage
4. volume level For more information about camera settings and other camera related topics see the camera s Help file see Accessing the Camera s Help File Setting the Resolution To set the camera resolution using the Dell Webcam Central 1 Right click the Dell Webcam Central icon in the system tray located in the lower right corner of the screen Click Launch Webcam Center The Dell Webcam Center window appears 2 Click the Record Video tab 3 Configure settings by clicking the More Options button located at the bottom center of the preview window Click the Video Size box and select the size th want 4 Click the Snap Photo tab Configure settings by clicking the More Options button located at the bottom center of the preview window Click the Photo Size box and select the size th want Resetting the Camera Defaults To reset the Camera settings using the Dell Webcam Central 1 Right click the Dell Webcam Central icon in the system tray located in the lower right corner of the screen Click Open Webcam Central 2 In the Webcam Central window Click the Settings icon and navigate to Settings Picture Control Click Restore Default I nstalling and Using the Facial Recognition Software FastAccess I nstalling the Facial Recognition Software FastAccess Windows Vista Operating Systems Only To install the Facial Recognition Software FastAccess Insert the Dell Drivers and Documentation CD into the drive
5. volume of the audio application Turn the Power Volume knob on the Soundbar counter clockwise to a lower volume setting Clean and reseat the audio line in plug Troubleshoot the computer s sound card Test the Soundbar using another audio source For example portable CD player MP3 player Avoid using an audio cable extension or audio jack converter Distorted Sound Other audio source is used Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the audio source Decrease the volume of the audio source Turn the Power Volume knob on the Soundbar counter clockwise to a lower volume setting Clean and reseat the audio line in plug Unbalanced Sound Output Sound from only one side of Clear any obstructions between the Soundbar and the user Soundbar Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source Set all Windows audio balance controls L R to their midpoints Clean and reseat the audio line in plug Troubleshoot the computer s sound card Test the Soundbar using another audio source For example portable CD player MP3 player Low Volume Volume is too low Clear any obstructions between the Soundbar and the user Turn the Power Volume knob on the Soundbar clockwise to the maximum volume setting Set all Windows volume controls to their maximum Increase the volume of the audio applica
6. 920 x 1080 Maximum Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text DELL and the DELL logo are trademarks of Dell Inc Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model SX2210b January 2009 Rev A00 Back to Contents Page Setting Up the Monitor Dell SX2210 Flat Panel Monitor User s Guide Connecting the Monitor Organizing Your Cables Attaching the Soundbar Optional Connecting Your Monitor A caution Before you begin any of the procedures in this section follow the Safety Instructions To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable 2 Connect the HDMI cable white digital DVI D or blue analog VGA display conne
7. Dell SX2210 Flat Panel Monitor User s Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem _ CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text DELL and the DELL logo are trademarks of Dell Inc Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model SX2210b January 2009 Rev A00 Back to Contents Page Ab
8. Dell SX2210 Brightness Contrast Auto Adjust Input Source C Display Settings K Audio Settings Other Settings Personalize Back Press the button to go back to the main menu Input Color Format Allows you to set the video input mode to RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI cable or the HDI adapter YPbPr Select this option if your DVD player supports only YPbPr output Mode Selection Allows you to set the display mode to Graphics Select this mode if your monitor is connected to your computer Video Select this mode if your monitor is connected to a DVD player NOTE Depending upon the Display Mode you select the Preset Modes available for your monitor change Preset Mode Allows you to choose from a list of preset color modes In the Graphics mode you can set the color to the following preset values Standard Loads the monitor s default color settings This is the default preset mode Multimedia Loads color settings ideal for multimedia applications Game Loads color settings ideal for most gaming applications Warm Increase the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom RGB Allows you to manually adjust the color settings Press the Q and D buttons to adjust the I and Blue values and c
9. Depending on the degree of image retention the program may take some time to run Do you want to continue NOTE Press any button on the monitor to terminate LCD Conditioning at any time LCD Conditioning is currently in progress Press any button on the montor to terminate LCD Conditioning at any time Resets all OSD settings to the factory preset values Personalize Menu Brightness Contrast Auto Adjust Shortcut Key2 Brightness Contras Input Source ee Color Settings C Display Settings K Audio Settings lt gt Other Settings pras Allows you to adjust shortcut button for 1 Brightness amp Contrast and 2 Preset Modes OSD Warning Messages The following warning messages may appear on the screen to indicate that the monitor is out of synchronization Dell SX2210 The current input timing is not supported by the monitor display Please change your input timing to iz or any other monitor listed timing as per the monitor specifications OGY Dell SX2210 The current input timing is not supported by the monitor display Please change your input timing to iz or any other monitor listed timing as per the monitor specifications Dell SX2210 The current input timing is not supported by the monitor display Please change your input timing to iz or any other monitor listed timing as per the monitor specifications E This means that the monitor cannot synchronize with the signa
10. NOTE Ensure that the USB cable is connected between the monitor and the computer Choose Facial Recognition Software The Install Shield Wizard automatically launches the setup application Select the Language and click Next to continue Read Software License Agreement and click Yes to continue Click Browse to change Destination Folder where the software will be installed to and then click Next to continue oo PWN A K Choose Full Installation than click Next and follow the instructions to complete the installation Alternatively choose Custom Installation to select the components to install 7 Click Finish to restart the computer after installation completes You are now ready to use the Facial Recognition Software First Use 1 From the Start Menu click Start gt All Programs FastAccess Configure FastAccess Follow the on screen setup wizard to begin using FastAccess face recognition FastAccess automatically learns your face when you login to Vista You will be able to log in to your computer automatically on most occasions without having to enter a password wN Customizing FastAccess To help keep FastAccess secure features affecting overall system security and certain advanced features can only be changed if you have Vista administrator rights Configuration Console Allows changing the Security Level Web Logins and Advanced features Only administrator accounts have access to the Configuration Console User Se
11. Personalize 2 ress the Press the and Q buttons to toggle between options in the Menu As you move from one icon to another the option name is highlighted 3 To select the highlighted item on the menu press the again press ine Press the and Q buttons to select the desired parameter j 0 0 nena Press the buttons to enter the slide bar and then use the or button according to the indicators on the menu to make your changes 6 Select the to return to previous menu without accepting current settings or to accept and return to previous menu The table below provides a list of all the OSD menu options and their functions Icon Menu and Submenus Description BRIGHTNESS CONTRAST Use the Brightness and Contrast menu to adjust the Brightness Contrast Menu Dell SX2210 SS as Brightness Auto Adjust Contrast Input Source ee Color Settings C Display Settings Audio Settings Other Settings Personalize Back Press the button to go back to the main menu Brightness Allows you to adjust the brightness or luminance of the backlight Press the button to increase brightness and press the iv button to decrease brightness min 0 max 100 Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen A brightness first and adjust contrast only if you need further adjustment Press the Q button to increase contrast and press t
12. UTION Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your antistatic screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as a dark colored monitor may scratch and show white scuff marks more than a light colored monitor To help maintain the best image quality on your monitor use a dynamically changing screen saver and turn off your monitor when not in use Back to Contents Page Back to Contents Page Appendix Dell SX2210 Flat Panel Monitor User s Guide Safety Instructions FCC Notice U S Only and Other Regulatory Information Contacting Dell A CAUTI ON Safety I nstructions CAUTION Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards For information on safety instructions see the safety information that shipp
13. VESA Modes Horizontal Sync Vertical Sync Video Power I ndicator Power Consumption Normal operation and Active Active Active White 58 W maximum USB active Normal operation Active Active Active White 47 W typical Active off mode Inactive Inactive Blanked Amber 0 84 W Switch off Off 0 74 W K NOTE The OSD functions in the Normal operation mode One of the following messages appears when the menu key is touched in Active off mode Dell SX2210 There is no signal coming from your computer There is no signal coming from Press any key on the keyboard or mouse to wake it up Press any key on the keyboard q To change to another input source press the monitor button again To change to another input sou Dell SX2210 There is no signal coming from your computer Press any key on the keyboard or mouse to wake it up To change to another input source press the monitor button again Activate the computer and wake up the monitor to gain access to the OSD K NOTE This monitor is ENERGY STAR compliant ENERGY STAR Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the power adapter Pin Assignments VGA Connector O O 15 pin Side of the Connected Signal Cable Video Red Video Blue DVI Connector p DEEA xara orn x x mea Els lis X x Belles ea Co E Pin 24 pin Side of the Connected Signal Number Cable z 4 Floating
14. as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer o Go to support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop o Go to the support site for your computer and download the latest graphic drivers o Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar Optional The Dell Soundbar is a stereo two channel system mountable on Dell Flat Panel Displays The Soundbar has a rotary volume and on off control to adjust the overall system level a LED for power indication and two audio headset jacks E 1 Power volume control Power indicator Headphone connectors Using the Tilt Tilt With the built in pedestal you can tilt the monitor for the most comfortable viewing angle 21 K NOTE The stand is attached when the monitor is shipped from the factory Using the Camera I nstalling the Dell Webcam Software Microsoft Windows Operating Systems The Dell SX2210 webcam application media that ships with your monitor allows you to install the software and drivers for the integrated webcam To install the Dell Webcam Software 1 Insert the Dell Drivers and Documentation CD into the drive K NOTE Ensure that the USB cable is connect
15. bnormalities Repeat steps 5 and 6 to inspect the display in green blue and white colored screens er ye The test is complete when the white screen appears To exit press the shortcut key 4 key again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Common Symptoms What You See Possible Solutions No Video Power LED No picture Ensure that the video cable connecting the monitor and the computer is properly connected and secure off Verify that the power outlet is functioning properly using any other electrical equipment No Video Power LED No picture or no Increase brightness amp contrast controls via OSD on i Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Poor Focus i i Perform Auto Adjust via OSD blurry or ghosting Adjust the Phase and Pixel Clock controls via OSD Eliminate video extension cables Reset the monitor to Factory Settings Change the video resolution to the correct aspect ratio 16 9 Shaky Jittery Video Wavy picture or fine Perform Auto Adjust via OSD movement Adjust the Phase and Pixel Clock controls via OSD Reset the monitor to Factory Settings Check environmental fac
16. ctor cable to the corresponding video port on the back of your computer Do not use all the cables on the same computer Use all of the cables only when they are connected to different computers with appropriate video systems Connecting the Blue VGA Cable di co K NOTE The graphics are used for the purpose of illustration only Appearance of the computer may vary Connecting the USB Cable After you have completed connecting the DVI VGA HDMI cable follow the procedure below to connect the USB cable to the computer and complete your monitor setup 1 Connect the downstream USB port cable supplied to an appropriate USB port on your computer 2 Connect USB peripherals to the upstream USB ports on the monitor 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn on the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Solving Problems 5 Use the cable holder on the monitor stand to organize the cables After attaching all necessary cables to your monitor and computer see Connecting Your Monitor use the cable management slot to organize all cables as shown above Attaching the Soundbar Optional NOTI CE Do not use with any device other than the Dell Soundbar To attach the soundbar 1 Working from the back of the monitor attach Soundbar by aligning the two slots with the two tabs along the bottom of the
17. d input one of the dialogs shown below will continuously scroll through the screen Dell SX2210 Dell SX2210 No VGA cable No DVI D cable Dell SX2210 No HDMI cable This box also appears during normal system operation if the video cable becomes disconnected or damaged Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer system and graphic card K NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode To run the built in diagnostics 1 2 3 Ensure that the screen is clean no dust particles on the surface of the screen Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode On the front panel press and hold the shortcut key 1 and shortcut key 4 keys on the front panel simultaneously for 2 seconds A gray screen appears Carefully inspect the screen for abnormalities Press the shortcut key 4 key on the front panel again The color of the screen changes to red Inspect the display for any a
18. e monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor Flat Panel Specifications Screen type Panel Type Screen dimensions Preset display area Horizontal Vertical Pixel pitch Viewing angle Luminance output Contrast ratio Dynamic contrast ratio Faceplate coating Backlight Response Time Color Depth Color Gamut Active matrix TFT LCD 21 5 inches 21 5 inch viewable image size 476 64 mm 18 76 inches 268 11 mm 10 56 inches 0 248 mm 160 vertical typical 170 horizontal typical 300 CD m typical 1000 1 typical 50 000 1 max Glare with hard coating 3H CCFL edgelight system 2 ms typical Grey to Grey 16 7 mil colors 85 SX2210 color gamut typical is based on CIE1976 85 and CIE1931 72 test standards Resolution Specifications Horizontal scan range Vertical scan range Optimal preset resolution Highest preset resolution 30 kHz to 83 kHz automatic 50 Hz to 76 Hz automatic 1920 x 1080 at 60 Hz 1920 x 1080 at 60 Hz Video Supported Modes Video display capabilit
19. ector HDMI Black connector Digital Detachable DVI D Solid pins shipped detached from the monitor Analog Detachable D Sub 15pins shipped Signal cable type attached to the monitor HDMI Detachable HDMI A Solid pins shipped without cable Dimensions with stand Height 382 59 mm 15 63 inches Width 529 93 mm 20 86 inches Depth Dimensions without stand Height Width Depth Stand dimensions Height Width Depth Weight Weight with packaging Weight with stand assembly and cables 179 62 mm 7 07 inches 321 55 mm 12 66 inches 529 93 mm 20 86 inches 83 29 mm 3 28 inches 250 61 mm 9 67 inches 215 28 mm 8 48 inches 179 62 mm 7 07 inches 7 5 kg 16 53 Lbs N m x 4 5 kg 9 92 Lbs Environmental Characteristics Temperature Operating 0 to 40 C 32 to 104 F Storage 20 to 60 C 4 to 140 F Non operating Shipping 20 to 60 C 4 to 140 F Humidity Operating 10 to 80 non condensing Storage 20 to 80 non condensing Non operating Shipping 20 to 80 non condensing Altitude Operating 3 657 60 m 12 000 ft max Non operating 12 192 m 40 000 ft max 222 3 BTU hour maximum 188 1 BTU hour typical Thermal dissipation Maintenance Guidelines Cleaning Your Monitor A CAUTION Read and follow the safety instructions before cleaning the monitor ZN CA
20. ed between the monitor and the computer Choose Webcam Software The Install Shield Wizard automatically launches the setup application Select the Language and click Next to continue Read Software License Agreement and click Yes to continue Click Browse to change Destination Folder where the software will be installed to and then click Next to continue a u A WN Choose Full I nstallation than click Next and follow the instructions to complete the installation Alternatively choose Custom Installation to select the components to install 7 Click Finish to restart the computer after installation completes You are now ready to use the Webcam Accessing the Camera Help File To access the camera s help file right click the Dell Webcam Central icon in the notification area and click Click Help from the menu and select Contents Manually Adjusting the Camera Settings If you do not want the camera to use automatic settings you can manually adjust the camera settings Setting the Contrast Brightness and Volume To set the contrast brightness and volume 1 Right click the Webcam Central icon in the system tray located in the lower right corner of the screen Click Open Webcam Central 2 In the Webcam Console window Click the Settings icon and navigate to Settings Picture Control Adjust video settings such as contrast and brightness Click the Effects icon and navigate to Effects Avatars Adjust audio settings such as
21. ed with your monitor FCC Notices U S Only and Other Regulatory I nformation For FCC notices and other regulatory information see the regulatory compliance website located at www dell com regulatory compliance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit support dell com Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page Click Contact Us on the left side of the page Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell SX2210 Flat Panel Monitor If you have a Dell desktop or a Dell portable computer with internet access 1 Go to http support dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your graphics Adapter attempt to set the resolution to 1920 X 1080 again K NOTE If y
22. emains active after you press a button on the monitor Use the and Q buttons to adjust the slider in 1 second increments from 5 to 60 seconds Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked button NOTE When the OSD is locked pressing the button takes you directly to the OSD settings menu with OSD Lock on entry Choose Unlock and allow user access to all applicable settings DDC Cl LCD Conditioning Factory Reset DDC CI Display Data Channel Command Interface allows a software on your computer to adjust the monitor display lt the brightness color balance etc Enable Default Optimizes the performance of your monitor and provides a better customer experience Disable Disables the DDC CI option and the following message appears on the screen Dell SX2210 The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function miem Select Yes to disable DDC CI or No to return LCD conditioning helps eliminate any image retention and may take several hours NOTE Severe cases of image retention are known as burn in LCD Conditioning does not remove burn in Disable This is the default option Enable Enables LCD conditioning and the following message appears on the screen Select Yes to proceed and No to Dell SX2210 This feature will help reduce minor cases of image retention
23. ga pixel Poor quality The camera video on the captures Internet grainy images Check your internet connection speed A slow internet connection could cause similar problems with the video It is while using it recommended to use a broadband connection with good throughput on the Internet Color Problem The images Reset the camera defaults through the Dell Webcam Central See Using the Camera for more information are tinted red blue or green Adjust the camera color settings through Dell Webcam Central See Using the Camera for more information No Image Blank screen Increase the available ambient light change the direction of the camera or change the source of light Reset the camera defaults through the Dell Webcam Central See Using the Camera for more information Adjust the contrast levels using the Dell Webcam Central See Using the Camera for more information Ensure the camera is detected correctly by the Windows operating system Slow frame The capture The video capture especially in high resolution is a resource intensive task reduce the video recording resolution Select No rate in video video is not Compression for video in the Video Recording settings capture mode smooth Install the latest DirectX and the latest webcam driver Audio and The captured The video capture especially in high resolution is a resource intensive task Reduce the video recording resolution Select No video is not video and C
24. gain You can set the response time to Normal Overdrive default Resets the monitor s display settings to the factory defaults Use the Audio Settings menu to adjust the audio settings Audio Setting mode submenu Line Out Source Power Save Audio Reset Audio Setting Exit Menu OTHER SETTINGS Back Language Menu Transparency Menu Timer Menu Lock Menu Dell SX2210 Brightness Contrast Auto Adjust Input Source A Color Settings C Display Settings Other Settings 4 Personalize Select the source of the audio input Allows you to turn on or off the power to the audio during the audio power save mode Default is On On Allows you to turn off the line out to the sound bar during monitor standby Off Allows you to turn on the line out to the sound bar during monitor standby Resets your monitor audio settings to the factory defaults Press the button to exit the OSD main menu and Press the button to accept changes Menu Brightness Contrast Auto Adjust Input Source on Color Settings C Display Settings d Audio Settings gt Personalize Press the button to go back to the main menu Allows you to set the OSD display to one of six languages English Espanol Francais Deutsch Simplified Chinese or J Allows you to adjust the OSD background from opaque to transparent Allows you to set the time for which the OSD r
25. he o button to decrease contrast min 0 max 100 Auto Adjust Use this button to activate automatic setup and adjust menu The following dialog appears on a black screen as the m adjusts to the current input Auto Adjustment in Progress Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can ft your monitor by using the Pixel Clock Coarse and Phase Fine controls under Image Settings NOTE Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables Use the Input Source menu to select different video signals that may be connected to your monitor Menu Dell SX2210 O Brightness Contrast Auto Adjust ee Color Settings C Display Settings ie Audio Settings gt Other Settings Personalize Press the button to go back to the main menu Select VGA input when you are using the analog VGA connector Press the button to select the VGA input source Select DVI D input when you are using the digital DVI connector Press the button to select the DVI input source Select HDMI input when you are using the digital HDMI connector Press the button to select the HDMI input sour Select Auto select to let the monitor search for available input signals COLOR SETTI NGS Use the Color Setting menu to adjust the monitor s color settings Color setting mode submenu Menu
26. ies DVI playback 480i 480p 576i 576p 720p 1080i 1080p Supports HDCP Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency Hz MHz Horizontal Vertical kHz 640 x 350 31 47 70 09 25 18 640 x 400 31 47 70 09 25 18 640 x 480 31 47 59 94 25 17 640 x 480 31 50 75 00 31 5 720 x 400 31 47 70 08 28 32 800 x 600 37 88 60 32 40 00 800 x 600 46 880 75 00 49 50 1024 x 768 48 36 60 00 65 00 1024 x 768 60 02 75 03 78 75 1152 x 864 67 50 75 00 108 00 1280 x 1024 63 98 60 02 108 00 1280 x 1024 79 98 75 02 135 00 1920 x 1080 R 66 587 59 934 138 50 1920 x 1080 55 62 49 92 141 50 Electrical Specifications Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance Video input signals Digital DVI D TMDS HDMI 600mV for each differential line positive polarity at 50 ohm input impedance Audio Input and Output signals Input signal level 1Vrms without chipping Separate horizontal and vertical synchronizations Synchronization input signals polarity free TTL level SOG Composite SYNC on green 100 to 240 VAC 50 or 60 Hz 3 Hz 1 6A Max AC DC Adaptor input voltage frequency current A ih wori or use only with power supply f DA65NS4 00 120 V 30 A Max Inrush current 240 V 60 A Max Physical Characteristics 15 pin D sub miniature blue connector DVI D Connector type white conn
27. l that it is receiving from the computer Either the signal is too high or too low for the monitor to use See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 X 1080 at 60Hz When monitor enters Power Save mode one of the following messages appears Dell SX2210 Entering Power Save Mode 3 Dell SX2210 Entering Power Save Mode Dell SX2210 Entering Power Save Mode If you press any button other than the Power button one of the following messages will appear depending on the selected input Dell SX2210 There is no signal coming from your computer Press any key on the keyboard or mouse to wake it up To change to another input source press the monitor button again Dell SX2210 There is no signal coming from your computer Press any key on the keyboard or mouse to wake it up To change to another input source press the monitor button again Dell SX2210 There is no signal coming from your computer Press any key on the keyboard or mouse to wake it up To change to another input source press the monitor button again E See Solving Problems for more information Setting the Maximum Resolution To set the maximum resolution for the monitor Right click on the desktop and select Properties Select the Settings tab Set the screen resolution to 1920 x 1080 Click OK sae al eat oe If you do not see 1920 x 1080
28. ment Modes the monitor for a displayed appears on Alternatively use a dynamically changing screensaver long period of time j the screen Product Specific Problems Specific Symptoms What You See Possible Solutions Screen image is too small Image is centered on screen Reset the monitor to Factory Settings but does not fill entire viewing area Cannot adjust the monitor with OSD does not appear on the Turn off the monitor unplug the power cord plug back and then turn on the monitor the keys on the front panel screen No Input Signal when user No picture the LED light is Check the signal source Ensure that the Computer is not in the power saving mode by controls are pressed white When you press up moving the mouse or pressing any key on the keyboard down or Menu key the Check whether the signal cable is plugged in properly Re plug the signal cable if message appears necessary Reset the computer or video player The picture does not fill the The picture cannot fill the Due to different video formats aspect ratio of DVDs the monitor may display in full entire screen height or width of the screen screen Run the built in diagnostics K NOTE When choosing DVI D or HDMI mode the Auto Adjust function is not available Universal Serial Bus USB Specific Problems pecific Sym USB interface is not working USB peripherals are not Check that your monitor is turned ON working Reconnect the upstream cable
29. monitor 2 Slide the Soundbar to the left until it snaps into place 3 Connect the Soundbar with the DC power connector from the Soundbar Power adapter 4 Insert the mini stereo plug from the back of the Soundbar into the computer s audio output jack Back to Contents Page Back to Contents Page Troubleshooting Dell SX2210 Flat Panel Monitor Self Test Common Problems Product Specific Problems Universal Serial Bus Specific Problems Dell Soundbar Problems Camera Problems Facial Recognition FastAccess Problems A CAUTION Before you begin any of the procedures in this section follow the Safety Instructions Self Test Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 2 3 4 5 Turn off both your computer and the monitor Unplug the video cable from the back of the computer or monitor To ensure proper Self Test operation remove the HDMI Digital white connector and the Analog blue connector cables from the back of the computer or monitor Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selecte
30. ompression for video in the Video Recording settings synchronized audio are not synchronized Microphone is The webcam Speak from closer to the microphone not working captures video i Peake ok aco but not sound The integrated microphone is designed to have a wider reception area for recording But it still has its limits Try moving closer to the microphone or ensure that you are within the recording area for the microphone Check if the volume is muted To enable sound 1 Click Start Control Panel Sound and Audio Devices 2 Click to uncheck the box next to Mute Set the correct audio source in Dell Webcam Central To select the correct audio source 1 In the Dell Webcam Central navigate to configure settings by clicking on the More Options button 2 Select Monitor Webcam in the Microphone box 3 Adjust the Volume slider to obtain the desired audio level Test the microphone Try testing the microphone using an application other than the Dell Webcam Central To test the microphone 1 Click Start gt Control Panel Sound and Audio Devices 2 Click the Voice tab 3 Click the Test Hardware button and follow the instructions If the recording is successful reset the camera defaults or reinstall the Dell Webcam Software See Using the Camera for more inform ation Facial Recognition FastAccess problems Installation Common Symptoms FastAccess software will not install FastAcce
31. ou are unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a graphics Adapter that supports these resolutions Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell SX2210 Flat Panel Monitor If you have a non Dell desktop portable computer or graphics card 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Select Advanced 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your graphics adapter attempt to set the resolution to 1920 X 1080 again 4 NOTE If you are unable to set the resolution to 1920 x 1080 please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1920 x 1080 Back to Contents Page Back to Contents Page Operating the Monitor Dell SX2210 Flat Panel Monitor User s Guide Turn On the Monitor Using the Front Panel Controls Using the On Screen Display OSD Menu Setting the Maximum Resolution Using the Dell Soundbar Optional Using the Tilt Using the Camera Installing and Using the Facial Recognition Software FastAccess Turn On the Monitor Press the button to turn on the monitor Using the F
32. out Your Monitor Dell SX2210 Flat Panel Monitor User s Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Universal Serial Bus USB Interface Plug and Play Capability Camera MIC Specifications Maintenance Guidelines Package Contents Your monitor comes with all the items shown below Ensure that you have all the items If something is missing contact Dell NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor with stand Power adapter VGA cable DVI cable USB up stream cable enables the USB ports on the monitor USB down stream cable optional Documentation Safety Information Quick Start Guide and CD Product Features The SX2210 flat panel display has an active matrix thin film transistor TFT liquid crystal display LCD The monitor features include m 21 5 inches 546 8 mm diagonal m 1920 X 1080 resolution plus full screen support for lower resolutions a Tilt adjustment capabilities m Plug and play capability if supported by your system m On Screen Display OSD adjustments for ease of set up and screen optimization m Software and documentation media which includes an information file INF Image Color Matching File ICM Webcam Software Facial Recognition Software and product documentation a Energy Saver feature for Energy S
33. reate your own preset color mode In the Video mode you can set the color to the following preset values Movie Loads color settings ideal for movies This is the default preset mode Game Loads color settings ideal for most gaming applications Sports Loads color settings ideal for sports Nature Loads color settings ideal for nature Hue f Q v Allows you to adjust the skin tone of the image Use or button to adjust the hue from 0 to 100 NOTE Hue adjustment is available only in the Video mode Saturation Q v Allows you to adjust the color saturation of the image Use or button to adjust the saturation from 0 to 100 NOTE Saturation adjustment is available only in the Video mode Demo Mode Vertically splits the screen into two segments The left half of the screen in the normal mode and the right half of the sc displayed in the color enhanced mode Enhanced Demo Mode NOTE Demo Mode is only available for video input Reset Color Settings Resets your monitor s color settings to the factory defaults DI SPLAY SETTI NGS Display setting mode submenu Back Horizontal position Vertical Position Pixel Clock Phase Sharpness Dynamic Contrast Response Time Reset Display Settings AUDIO SETTINGS Menu Dell SX2210 Brightness Contrast Horizontal Position Auto Adjust Vertical Position Input Source Sharpness ee Color Settings Pixel Clock Spig Sttings Pha
34. ront Panel Controls Use the buttons on the front of the monitor to adjust the image settings Preset Modes Brightness Contrast Menu A Use the Preset modes button to choose from a list of preset color modes See Using the OSD Menu Preset modes B Use the Brightness Contrast button to direct access to the Brightness and Contrast control menu Brightness Contrast C Use the Menu button to open the on screen display OSD Use the Exit button to exit on screen display OSD from menu and sub menus Exit Front panel button Use the buttons on the side of the monitor to adjust the image settings A Use the Up button to adjust increase ranges items in the OSD menu Up o the Down button to adjust decrease ranges items in the OSD menu Use the OK button to confirm your selection OK Use the back button to back main menu Using the On Screen Display OSD Menu Accessing the Menu System K NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves the changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press any key to launch the OSD menu and press a to display the main menu Main Menu Menu Dell SX2210 3 Brightness Auto Adjust Contrast Input Source Color Settings Display Settings Audio Settings Other Settings
35. se d Audio Settings Dynamic Contrast Other Settings Response Time Personalize Reset Display Settings Press the button to go back to the main menu Use the and Q buttons to adjust image left and right min 0 max 100 NOTE When using DVI or HDMI source the Horizontal Position setting is not available Use the and Q buttons to adjust image up and down min 0 max 100 NOTE When using DVI or HDMI source the Vertical Position setting is not available The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference These settings are access main OSD menu by selecting Display Settings Use the and Q buttons to adjust for best image quality If satisfactory results are not obtained using the phase adjustment use the Pixel Clock coarse adjustment and then fine NOTE Pixel Clock and Phase Adjustments are only available for VGA input Allows you to increase or decrease the sharpness of the image Use and buttons to adjust the sharpness from 0 to 100 The dynamic contrast helps get a higher contrast if you choose Game preset Movie preset Sports preset and Nature Use the G button to enable the Dynamic Contrast adjustment Use the Q button to disable the Dynamic Contrast adjustment NOTE Brightness control is disabled in Dynamic Contrast mode Response time is the time required for an LCD pixel to change from fully active black to fully inactive white then bacl a
36. ss software will not install FastAccess software will not install Daily Use Common Symptoms Face Recognition is not possible and you must login manually Face Recognition is not possible and you must login manually The wrong webcam is connected to FastAccess Face Recognition is unavailable Video applications such as Skype IM and others can find the webcam Back to Contents Page What You See The FastAccess installer displays a dialog box with the message This version cannot install on this computer 3 The FastAccess installer displays a dialog box with the message This version cannot install on this computer 2 The FastAccess installer displays a dialog box with the message FastAccess cannot be installed on Systems earlier than Windows Vista x86 What You See Color Bars are displayed in the FastAccess Video window along with the text Unable to process Biometric Data please check camera Color Bars are displayed in the FastAccess Video window along with the text License key is invalid You have a laptop with a built in webcam and FastAccess is not using the desired webcam FastAccess is missing from the Windows Vista login screen You are unable to get active video to another application Possible Solutions Ensure that the monitor USB cable is plugged into your comp Monitor Webcam has been installed in the Windows Vista op This version of FastAccess will not install on a comp
37. tar compliance m Security lock slot m 2 0 Mega pixel internal webcam with integrated microphone Identifying Parts and Controls Front View Front View Label Description Shortcut keys for more information see Operating the Monitor 1 2 The default settings are Preset Modes select and Brightness Contrast select Preset Modes select Brightness Contrast select OSD menu select EXIT Power button with light indicator Webcam Microphone Back View m Ii o O 6 Back view Back View with monitor stand Description U se USB downstream port To connect the USB cable Regulatory rating label Lists the regulatory approvals Cable management slot To organize cables by placing them through the slot Side View A Las a Left view Right view Bottom View Bottom view Monitor Specifications The following sections give you information about the various power management modes and pin assignments for various connectors of your monitor Power Management Modes If you have VESA s compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature
38. tion Test the Soundbar using another audio source For example portable CD player MP3 player Camera Problems COMMON WHAT YOU SYMPTOMS EXPERIENCE POSSIBLE SOLUTIONS No Power The camera is If the monitor has no power see Troubleshooting Your Monitor not working and the LED is Verify if the camera is detected by Windows off Reinstall the camera drives using the Dell SX2210 Webcam Resource CD See Using the Camera for more information Camera is not The camera is Remove and insert the USB cable detected not working and the LED is on Reinstall the Dell Webcam Software and drivers See installing your Dell Webcam Software for more information Poor Focus The camera captures fuzzy or unclear videos and pictures Verify that the protective film has been removed from the camera and the camera lens is clean Clean the camera surface using a damp soft lint free cloth Increase the available ambient light or change the source of light Reset the camera defaults through the Dell Webcam Central See Using the Camera for more information Ensure that the Color Depth settings in Display Properties is set to 16 bit color or higher NOTE Lower color depth settings result in poor quality images NOTE The integrated webcam operates at a lower resolution than most commercially available digital cameras Most commercial digital cameras are 4 mega pixel or higher The integrated webcam operates up to 2 0 me
39. to your computer Reconnect the USB peripherals downstream connector Switch off and then turn on the monitor again Reboot the computer Some USB devices like external portable HDD require higher electric current connect the device directly to the computer system High Speed USB 2 0 interface is High Speed USB 2 0 Check that your computer is USB 2 0 capable peripherals working slowly or Some computers have both USB 2 0 and USB 1 1 ports Ensure that the correct USB port not working at all is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Dell Soundbar Problems Common Symptoms No Sound Soundbar has power power Plug the audio line in cable into the computer s audio out jack indicator is on Set all volume controls to their maximum and ensure that the mute option is not enabled Play some audio content on the computer example audio CD or MP3 Turn the Power Volume knob on the Soundbar clockwise to a higher volume setting Clean and reseat the audio line in plug Test the Soundbar using another audio source For example portable CD player MP3 player Distorted Sound Computer s sound card is used as the audio source Clear any obstructions between the Soundbar and the user Confirm that the audio line in plug is completely inserted into the jack of the sound card Set all Windows volume controls to their midpoints Decrease the
40. tors Relocate the monitor and test in another room Missing Pixels LCD screen has Cycle power on off spots Pixel that is permanently off is a natural defect that can occur in LCD technology Run the built in diagnostics Stuck on Pixels LCD screen has Cycle power on off bright spots Pixel that is permanently off is a natural defect that can occur in LCD technology Run the built in diagnostics Brightness Problems Picture is too dim or Reset the monitor to Factory Settings too bright Auto Adjust via OSD Adjust brightness amp contrast controls via OSD Geometric Distortion Screen is not Reset the monitor to Factory Settings centered correctly Auto Adjust via OSD Adjust brightness amp contrast controls via OSD NOTE When using DVI D or HDMI the positioning adjustments are not available Horizontal Vertical Screen has one or Reset the monitor to Factory Settings Lines more lines Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Run the built in diagnostics NOTE When using DVI D or HDMI the Pixel Clock and Phase adjustments are not available Synchronization Screen is scrambled Reset the monitor to Factory Settings Problems Or appears torn Perform Auto Adjust via OSD Adjust Phase and Pixel Clock controls via OSD Perform monitor self
41. ttings Allows changing Web Logins and Notification Messages Only Vista user accounts have access to User Settings Configuration Console Security The main security features of FastAccess are controlled by the Security Level Adjustment slider As you move the slider from left to right you turn on FastAccess and add increasing levels of security As you move this slider a brief description of the operating modes are displayed below the slider You may set the following four security levels Disabled Face Login Factory default setting User Switching Continuous Security ede at OK button This button closes the Console and saves all changes Cancel button This button closes the Console without saving any changes Choosing the Desired Webcam for Face Recognition Automatic Webcam Selection Automatic Webcam Selection simplifies operation if more than one webcam is installed on your computer FastAccess connects to a Dell Monitor webcam first Manual Webcam Selection Your desired webcam can be selected by opening the FastAccess Configuration Console and clicking the Advanced button Next click the Camera Selection link and select the desired webcam Using the Automatic Web Login The Web Login Vault feature allows FastAccess to remember user names and passwords for many of the websites that require a login The Web Login Vault will automatically enter the user name and password for a website The first time
42. uter joine Please install on a non Domain computer This version of FastAccess will only install on Windows Vista gt Windows 2000 are not supported Possible Solutions Ensure that the monitor USB cable is plugged into your comp Monitor Webcam has been installed in the Windows Vista op Login to the computer manually and close any applications tt webcam If you previously manually selected a webcam in the Camer FastAccess Configuration Console ensure this webcam is ins not select another webcam from the list Selecting First Avi FastAccess to connect to any available webcam Make sure the Dell Monitor s USB cable is plugged into the cc Monitor Webcam is properly installed on this computer Fast Dell Monitor Webcam is not connected to the computer Open the Configuration Console and select the Advance Selection link Select the desired webcam Either reboot yo then re enable FastAccess FastAccess has been disabled Open the Configuration Con mode to enable FastAccess If FastAccess is enabled open the video application s camer faCap If FastAccess is disabled open the video application s camer Monitor Webcam or another available webcam
43. you enter a user name and password into a website with a login FastAccess will present a small pop up box This box allows you to Keep On or Turn Off the Web Login Vault Security Recommendations We recommend FastAccess be set to use the Face Password feature Face Password periodically requires your password in addition to your face This provides better security than any biometric or password alone Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell SX2210 Flat Panel Monitor Setting the display resolution to 1920 x 1080 Maximum For optimal display performance while using the Microsoft Windows operating systems set the display resolution to 1920 x 1080 pixels by performing the following steps 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Move the slider bar to the right by pressing and holding left mouse button and adjust the screen resolution to 1920 X 1080 4 Click OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop or a Dell portable computer with internet access 2 If you have a non Dell desktop portable computer or graphics card Back to Contents Page Dell SX2210 Flat Panel Monitor User Guide Setting the display resolution to 1
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