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Dell 600m Laptop User Manual

1. YES the touch pad O See page 68 YES the external keyboard O See page 68 YES unexpected characters O See page 69 i YES the hard drive or a disk drive O See page 102 YES the network adapter See page 85 YES Windows error messages See page 98 YES a program O See page 104 YES the Internet See page 34 your e mail See page 106 YES See page 36 Solving Problems 97 www dell com support dell com Accessing Help To ACCESS THE ZELL ME HOW HELP FILE 1 Click the Start button and click Help and Support 2 Click User and system guides and click User s guides 3 Click Tell Me How To ACCESS HELP 1 Click the Start button and click Help and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions shown on the screen Error Messages If the message is not listed sec the documentation for the operating system or the program that was running at the time the message appeared THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE The file that you are trying to copy is too large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS lt gt Donot use these chara
2. 66 Customizing the Touch Pad 2 aaa aa 68 Touch Pad or Mouse Problems 2 68 External Keyboard Problems 68 Unexpected Characters 0 69 5 Using CDs DVDs and Other Multimedia Using CDsandDVDs 0 72 CD and DVD Problems 72 If youcannotplayaCDorDVD 72 If you cannot eject the CD CD RW or DVD drive tray 72 If you hear an unfamiliar scraping or grinding sound 73 If the CD RW drive stops writing 73 Contents 5 6 Sound and Speaker Problems 2 2 2 73 If you have a problem with integrated speakers 73 If you have a problem with external speakers 0 0 73 Copying CDs Laaa 74 Using Easy CD Creator Basic 75 Using Blank CD R Discs or Blank CD RW Discs 75 Helpful Tipsi zren bale ae anno Sean 75 Howto Copy a CD rr cn e ee 76 Connecting a Television to the Computer 77 S Video Connection sii io eA i Aho dl 78 Composite Video Connection LL 80 Enabling the Display Settings for a Television 82 6 Setting Up a Home and Office Network Connecting to a Network Adapter 84 Network Setup Wizard 2 2 2 02 2 84 Network Problems 0 85 Connecting to Wireless Local Area Networks 86 Determining your Network Type 86 Connecting to a Network in Windows XP 87 Finalizing your Network Connection Security
3. If no Install button is present automatic installation is not an option For installation instructions either see the appropriate instructions in the following subsections or click Extract follow the extracting instructions and read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Manually Reinstalling Drivers for Windows XP 1 UU a W N After extracting the driver files to your hard drive as described in the K NOTE If you are previous section click the Start button point to Settings and click reinstalling an infrared Control Panel sensor driver you must first enable the infrared Click the Start button and right click My Computer sensor in the system setup Click Properties program see System P f Setup Screens on Click the Hardware tab and click Device Manager page 135 before continuing with the driver Double click the type of device for which you are installing the driver for example Modems or Infrared devices installation Solving Problems 109 www dell com support dell com 110 Solving Problems 6 Double click the name of the device for which you are installing the driver 7 Click the Driver tab and click Update Driver 8 Click Install from a list or specific location Advanced and click Next 9 Click Browse and browse to the location to which you previously
4. 41 Surge PIOtectors alert 42 Line Conditioners LL 42 Uninterruptible Power Supplies 42 Turning Off YourComputer 222 43 3 Using Batteries and Module Bay Devices Using a Battery 46 Battery Performance 0 46 Checking the Battery Charge 0 000 000 47 Charging the Battery 49 Removing a Battery ooa aa 49 Installing a Battery ooa aa a 50 Removing and Installing a Reserve Battery 51 Storing a Battery sg s s G45 son Pesa aa n 52 Power Problems 0 52 About the Module Bay 53 Checking the Charge on the Second Battery 54 Removing and Installing Devices While the Computer Is Turned Off 54 4 Contents If the Device Screw Is Not Installed 0 02 55 If the Device Screw Is Installed o a a a a 56 Removing and Installing Devices While the Computer Is Running 58 If the Device Screw Is Not Installed o aa aaa aa 58 If the Device Screw Is Installed o a a a a aaa 60 4 Using the Keyboard and Touch Pad Numeric Keypad 00 64 Keyboard Shortcuts aa aaa a 65 System FUNCTIONS sorores Rua ee S Se eee oe eee 65 Battery 2 8 ack fos Se oa A Alay IIa 65 CDr DVD rays ca ciate A Se Boh aot GR a eS ee 65 Display Functions 2 2 2 0 02020020084 65 Radios Including Wireless Networking and Bluetooth 65 Power Management 2 000000 66 Speaker Functions e se SoG bt ek BO ae YR doe 66 Microsoft Windows Logo Key Functions
5. A Tour of Your Computer 27 www dell com support dell com 28 S vIDEO TV OUT CONNECTOR Connects your computer to a TV For more information see Connecting a Television to the Computer on page 77 G MODEM CONNECTOR RJ 11 OPTIONAL If you ordered the optional internal modem connect the telephone line to the modem connector For information on using the modem see the online modem documentation supplied with your computer See Accessing Help on page 98 NETWORK CONNECTOR RJ 45 NOTICE The network connector is slightly larger than the modem connector To avoid damaging the computer do not plug a telephone line into the network connector Connects the computer to a network The green and yellow lights next to the connector indicate activity for both wired and wireless network communications For information on using the network adapter see the device user s guide supplied with your computer See Accessing Help on page 98 PARALLEL CONNECTOR Connects a parallel device such as a printer VIDEO CONNECTOR Connects an external monitor For more information see the Tell Me How help file To access the help file see Accessing Help on page 98 A Tour of Your Computer SERIAL CONNECTOR Connects serial devices such as a mouse or handheld device AC ADAPTER CONNECTOR Attach an AC adapter to the computer The AC adapter converts AC power
6. toll free 800 1578 Australia Sydney International Access Code 0011 Country Code 61 City Code 2 E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com Home and Small Business Government and Business Preferred Accounts Division PAD Customer Care Corporate Sales Transaction Sales Fax 1 300 65 55 33 toll free 1 800 633 559 toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 140 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Austria Vienna International Access Code 900 Country Code 43 City Code 1 Website support euro dell com E mail tech_support_central_europe dell com Home Small Business Sales Home Small Business Fax Home Small Business Customer Care Preferred Accounts Corporate Customer Care Home Small Business Technical Support Preferred Accounts Corporate Technical Support Switchboard 01 795 67602 01 795 67605 01 795 67603 0660 8056 01 795 67604 0660 8779 01491 040 Bahamas General Support toll free 1 866 278 6818 Barbados Belgium Brussels International Access Code 00 Country Code 32 City Code 2 General Support Website support euro dell com E mail tech_be dell com E mail for
7. your computer to enter The computer turns off after the shutdown process finishes o Beets mode 2 In the Turn off computer window click Turn off Setting Up Your Computer 43 www dell com support dell com 44 Setting Up Your Computer SECTION 3 Using Batteries and Module Bay Devices Using a Battery Power Problems About the Module Bay Removing and Installing Devices While the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running www dell com support dell com NOTE Batteries for portable computers are covered only during the initial one year period of the limited warranty for your computer For more information about the Dell warranty for your computer see Limited Warranties and Return Policy on page 159 K NOTE itis recommended that you connect your computer to an electrical outlet when writing to a CD Using a Battery Battery Performance Use a battery to power the computer when the computer is not connected to an electrical outlet One battery is supplied as standard equipment in the battery bay Battery operating time varies depending on operating conditions With average usage you may expect from 3 to 4 hours from a single fully charged battery You can install an optional second battery in the module bay to significantly increase operating time For more information about the second battery see About the Module Bay on page 53
8. Operating time is significantly reduced when you perform operations including but not limited to the following e Using optical drives especially DVD and CD RW drives e Using wireless communications devices PC Cards or USB devices e Using high brightness display settings 3D screen savers or other power intensive programs such as 3D games ha Running the computer in maximum performance mode You can check the battery charge on the bottom of the computer You can also set power management options to alert you when the battery charge is low A CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The lithium ion battery is designed to work with your Dell computer Do not use a battery from other computers with your computer A CAUTION Do not dispose of batteries with household waste When your battery no longer holds a charge call your local waste disposal or environmental agency for advice on disposing of a lithium ion battery See the battery disposal instructions in Battery Disposal on page 17 46 Using Batteries and Module Bay Devices A CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batter
9. Type active matrix TFT Dimensions Height Width Diagonal Maximum resolutions Response time typical Refresh rate Operating angle Viewing angles Horizontal Vertical Pixel pitch XGA or SXGA 214 3 mm 8 4 inches 285 7 mm 11 3 inches 357 1 mm 14 1 inches 1024 x 768 at 16 8 million colors XGA 1400 x 1050 at 16 8 million colors SXGA 20 ms rise maximum 30 ms fall maximum 60 Hz 0 closed to 180 40 10 30 0 28 x 0 28 mm XGA 0 20 x 0 20 mm SXGA Appendix 131 www dell com support dell com 132 Appendix Display continued Power Consumption Panel with backlight typical Controls 6 5 W XGA 7 0 W SXGA brightness can be controlled through keyboard shortcuts Keyboard Number of keys Key travel Key spacing Layout 87 U S and Canada 88 Europe 91 Japan 2 7mm 0 3 mm 0 11 inch 0 016 inch 19 05 mm 0 3 mm 0 75 inch 0 012 inch OWERTY AZERTY Kanji Touch Pad X Y position resolution graphics table mode Size Width Height Battery Type Dimensions Depth Height Width Weight Voltage 240 cpi 64 88 mm 2 55 inch sensor active area 48 88 mm 1 92 inch rectangle 6 cell smart lithium ion 48 WHr 4 cell smart lithium ion 32 WHr 77 5 mm 3 05 inches 19 1 mm 0 75 inch 123 4 mm 4 86 inches 0 32 kg 0 7 Ib 6 cell battery 0 23 kg 5 Ib 4 cell ba
10. electric heater or other heat generating appliance or otherwise expose it to temperatures in excess of 60 C 140 F When heated to excessive temperatures battery cells could explode or vent posing a risk of fire Do not dispose of your computer s battery in a fire or with normal household waste Battery cells may explode Discard a used battery according to the manufacturer s instructions or contact your local waste disposal agency for disposal instructions Dispose of a spent or damaged battery promptly CAUTION Safety Instructions 13 www dell com support dell com 14 AN CAUTION Safety Instructions continued Air Travel e Certain Federal Aviation Administration regulations and or airline specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft For example such regulations restrictions may prohibit the use of any personal electronic device PED that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft Inorderto best comply with all such restrictions if your Dell portable computer is equipped with Dell TrueMobile or some other wireless communication device please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device Additionally the use of any PED such as a portable computer may be prohibited in aircraft d
11. 33 8044 Ireland Cherrywood International Access Code 16 Country Code 353 City Code 1 Website support euro dell com E mail dell_direct_support dell com Ireland Technical Support U K Technical Support dial within U K only Home User Customer Care Small Business Customer Care U K Customer Care dial within U K only Corporate Customer Care Ireland Sales U K Sales dial within U K only SalesFax Fax Switchboard 1850 543 543 0870 908 0800 01 204 4095 01 204 4444 0870 906 0010 01 204 4003 01 204 4444 0870 907 4000 01 204 0144 01 204 5960 01 204 4444 146 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com E mail support euro dell com it it emaildell Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard 02 577 82690 02 696 821 14 02 696 821 13 02 696 821 12 02 577 82690 02 577 825 55 02 575 035 30 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 Appendix 147 Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Ad
12. 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the product to you freight collect If we determine that the product is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy di
13. 633 4949 2194 6202 2194 6000 148 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Latin America Luxembourg International Access Code 00 Customer Technical Support Austin Texas U S A Customer Service Austin Texas U S A Fax Technical Support and Customer Service Austin Texas U S A Sales Austin Texas U S A SalesFax Austin Texas U S A Website support euro dell com E mail tech_be dell com 512 728 4093 512 728 3619 512 728 3883 512 728 4397 512 728 4600 or 512 728 3772 Country Code 352 Technical Support Brussels Belgium 02 481 92 88 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 Macao Technical Support toll free 0800 582 Country Code 853 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 0800 581 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Technical Support Customer Service Transaction Sales Corporate Sales toll free 1 800 888 298 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 Appendix 149 www dell com support de
14. Click Device Manager co UU A W N E Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver Solving Problems 107 www dell com support dell com 108 Solving Problems Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities CD provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows XP Device Driver Rollback to replace the driver with the previously installed version Click the Start button and click Control Panel Under Pick a Category click Performance and Maintenance Click System In the System Properties window click the Hardware tab Click Device Manager CU ai W N E Right click the device for which the new driver was installed and click Properties 7 Clickthe Drivers tab 8 Click Roll Back Driver If Device Driver Rollback does not resolve the problem then use System Restore see Using System Restore on page 110 to return your computer to the operating state that existed before you installed the new driver Using the Drivers and Utilities CD If usi
15. French Speaking Customers support euro dell com be fr emaildell 1 800 534 3066 Technical Support 02 481 92 88 Customer Care 02 481 91 19 Home Small Business Sales toll free 0800 16884 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1 800 342 0671 Bolivia General Support toll free 800 10 0238 Brazil Website www dell com br International Access Code 00 Country Code 55 City Code 51 Customer Support Technical Support Tech Support Fax Customer Care Fax Sales 0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Appendix 141 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Brunei Customer Technical Support Penang Malaysia 604 633 4966 Country Code 673 Customer Service Penang Malaysia 604 633 4949 Transaction Sales Penang Malaysia 604 633 4955 Canada North York Ontario International Access Code 011 Cayman Islands Automated Order Status System AutoTech automated technical support TechFax Customer Care home small business Customer Care med large business government Technical Support home small business Technical Support med large bus government Sales direct sa
16. Ground yourself by touching one of the metal connectors on the back of the computer Remove the module bay device and any installed PC Cards and put them in a safe place to dry Remove the battery Wipe off the battery and put it in a safe place to dry Remove the hard drive see Replacing the Hard Drive on page 123 Remove the memory module s see Adding Memory on page 118 Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the computer dry for at least 24 hours in a dry area at room temperature NOTICE Do not use artificial means such as a hair dryer or a fan to speed the drying process A CAUTION To help prevent electrical shock verify that the 10 ll 12 13 computer is thoroughly dry before continuing with the rest of this procedure Ground yourself by touching one of the metal connectors on the back of the computer Replace the memory module s the memory module cover and the screw s Replace the hard drive Replace the module bay device and any PC Cards you removed Solving Problems 105 www dell com support dell com K NOTE See Limited Warranties and Return Policy on page 159 for information on your warranty coverage Z NOTE See Limited Warranties and Return Policy on page 159 for information on your warranty coverage 106 Solving Problems 14 Replace the battery 15 Turn on the compute
17. Mode option according to the type of printer or device connected to the parallel connector To determine the correct mode to use see the documentation that came with the device Setting Parallel Mode to Disabled disables the parallel port and the port s LPT address freeing its interrupt for another device to use Changing COM Ports Serial Port allows you to map the serial port COM address or disable the serial port and its address freeing its interrupt for another device to use Enabling the Infrared Sensor 1 Enter the system setup program a Turn on your computer b Press when the DELL logo appears Appendix 137 www dell com support dell com Z NOTE If the infrared device cannot communicate with your computer after you repeat steps 1 through 5 to change the system setup program setting to Slow IR contact the infrared device manufacturer 138 Appendix 2 Press until you locate Infrared Data Port under Basic Device Configuration 3 Press the down arrow key to highlight Disabled next to Infrared Data Port 4 Press the right arrow key to change the setting to a COM port Ensure that the COM port that you select is different from the COM port assigned to the serial connector 5 Press the down arrow key to select Infrared Mode and press the right arrow key to change the setting to Fast IR or Slow IR It is recommended that you use Fast IR If the infrared device cannot communicate with your co
18. Reinstalling Drivers and Software 115 Contents 7 8 Adding and Replacing Parts Adding Memory 2 0 118 AddingaMiniPCICard 2 20 22002202 120 Replacing the Hard Drive 123 9 Appendix Specifications 0 128 Standard Settings 0 135 Viewing the System Setup Screens 135 System Setup Screens o es i ea pe e a 135 Commonly Used Options 2 0 0 136 Dell Technical Support Policy U S Only 138 Definition of Dell Installed Software and Peripherals 139 Definition of Third Party Software and Peripherals 139 Contacting Dell 139 Regulatory Notices 157 NOM Information Mexico Only 158 Limited Warranties and Return Policy 159 Limited Warranty for Dell Branded Hardware Products USAO ss ak eg 2 ae Res oe ee pie 159 Total Satisfaction Return Policy U S Only 2 163 Limited Warranty Terms for Dell Branded Hardware Products Canada Only ui Ho eg LO Ras dy Le a 163 Total Satisfaction Return Policy Canada Only 167 Dell Software and Peripherals Canada Only 2 167 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only 2 e e ee 168 Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only 0 0 00 0 0 0200 170 8 Contents Contents 9 10 Contents AN CAUTION Safety Instructions Use the f
19. Using CDs DVDs and Other Multimedia S video TV out connector fe pi e _ J composite video connector __ S video connector Sa composite TV out adapter cable 3 Plug one end of the composite video cable into the composite video connector on the composite TV out adapter cable i lt al 4 Plug the other end of the composite video cable into the composite video connector on the television 5 Plug the single connector end of the audio cable into the headphone connector on the computer Using CDs DVDs and Other Multimedia 81 www dell com support dell com Z NOTE Ensure that you properly connect the television before you enable the display settings 4 NOTE Various programs access the hardware in different ways You may or may not need to click the primary button for operations other than playing DVDs 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device Enabling the Display Settings for a Television ATI Video Controller 1 7 8 To open the Control Panel window click the Start button and then click the Control Panel icon Double click the Display icon click the Settings tab and then click Advanced Click the Displays tab Click the upper left corner of the TV button to enable the television To play a DVD on the television click the small primary button resembles a bul
20. Video Connection Before you begin ensure that you have the following cables S video cable e da audio cable 1 Shut down the computer and the television and or audio device you want to connect 2 Plug one end of the S video cable into the S video connector on the computer Using CDs DVDs and Other Multimedia 3 Plug the other end of the S video cable into your television 4 Plug the single connector end of the audio cable into the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or audio device 6 Turn on the television turn on any audio device you connected and then turn on the computer 7 See Enabling the Display Settings for a Television on page 82 to ensure that the computer recognizes and works properly with the television Using CDs DVDs and Other Multimedia 79 www dell com support dell com Composite Video Connection To connect the computer to a television that has a composite video input only Dell provides a composite TV out adapter cable Before you begin ensure that you have the following cables composite TV out adapter cable Si composite video cable AN audio cable 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the composite TV out adapter cable to the S video TV out connector on the computer 80
21. already installed go to step 9 If you are replacing a Mini PCI card remove the existing card a Disconnect the Mini PCI card from any attached cables b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly c Lift the Mini PCI card out of its connector 9 Align the new Mini PCI card with the connector at a 5 degree angle and press the Mini PCI card into the connector 10 Connect the antenna cables from the Mini PCI card to the antenna connectors on the computer NOTICE The connectors are keyed for correct insertion do not force the connections 122 Adding and Replacing Parts antenna connectors on card 2 antenna cables 2 11 Lower the Mini PCI card toward the inner tabs to approximately a 20 degree angle 12 Continue lowering the Mini PCI card until it snaps into the inner tabs of the connector 13 Replace the cover Replacing the Hard Drive NOTICE To prevent data loss shut down your computer see Turning Off Your Computer on page 43 before removing the hard drive Do not remove the hard drive while the computer is on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive ZN CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive A CAUTION Before working inside your computer read the safety instruction
22. and E Mail Address Area Codes Local Numbers and Toll Free Numbers Portugal International Access Code 00 Country Code 35 E mail support euro dell com es es emaildell Technical Support Customer Care Sales Fax 800 834 077 800 300 415 or 800 834 075 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 12142401 12 Puerto Rico St Kitts and Nevis General Support General Support 1 800 805 7545 toll free 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the Grenadines General Support toll free 1 877 270 4609 Singapore Singapore International Access Code 005 Country Code 65 Technical Support Customer Service Penang Malaysia Transaction Sales Corporate Sales toll free 800 6011 051 604 633 4949 toll free 800 6011 054 toll free 800 6011 053 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Website support euro dell com E mail dell_za_support dell com Technical Support Customer Care Sales Fax Switchboard 011709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 Southeast Asian and Pacific Countries Customer Technical Support Customer Service and Sales Penang Malaysia 604 633 4810 152 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Are
23. and connect to the Internet Setting Up Your Computer Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer You can move data such as E mails Toolbar settings Window sizes Internet bookmarks You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium such as a writable CD or floppy disk To prepare the new computer for the file transfer 1 Click the Start button point to All Programs Accessories System Tools and then click Files and Settings Transfer Wizard When the Files and Settings Transfer Wizard welcome screen appears click Next On the Which computer is this screen click New Computer and click Next On the Do you have a Windows XP CD screen click I will use the wizard from the Windows XP CD and click Next When the Now go to your old computer screen appears go to your old or source computer Do not click Next at this time To copy data from the old computer On the old computer insert the Windows XP Operating System CD On the Welcome to Microsoft Windows XP screen click Perform additional tasks Under What do you want to do click Transfer files and settings On the Files and Settings Transfer Wizard welcome screen click Next Setting Up Your Computer 37 www dell com
24. and movement of your finger to allow you to move the cursor on the display Use the touch pad and touch pad buttons as you would use a mouse touch pad touch pad buttons To move the cursor lightly slide your finger over the touch pad e To select an object lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button e To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger across the surface e To double click an object position the cursor on the object and then tap twice on the touch pad or use your thumb to press the left touch pad button twice Using the Keyboard and Touch Pad 67 www dell com support dell com 68 Customizing the Touch Pad You can disable the touch pad or adjust their settings by using the Mouse Properties window 1 Click the Start button click Control Panel and then double click the Mouse icon 2 On the Mouse Properties window e Click the Device Select tab to disable the touch pad e Click the Pointer tab to adjust touch pad settings 3 Select the desired settings and click Apply 4 Click OK to save the settings and close the window Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click Control Panel and then click Printer
25. cable itself As you pull out the connector kecp it evenly aligned to avoid bending any connector pins Also before you connect a cable make sure both connectors are correctly oriented and aligned Handle components with care Hold a component such as a memory module by its edges not its pins When preparing to remove a memory module from the system board or disconnect a device from the computer turn off the computer disconnect the AC adapter cable and then wait 5 seconds before proceeding to help avoid possible damage to the system board When Using Your Computer 15 www dell com support dell com 16 When Using Your Computer continued e Clean the display with a soft clean cloth and water Apply the water to the cloth then stroke the cloth across the display in one direction moving from the top of the display to the bottom Remove moisture from the display quickly and keep the display dry Long term exposure to moisture can damage the display Do not use a commercial window cleaner to clean your display e If your computer gets wet or is damaged follow the procedures described in If Your Computer Gets Wet on page 105 or If You Drop or Damage Your Computer on page 106 If after following these procedures you confirm that your computer is not operating properly contact Dell see Contacting Dell on page 139 for the appropriate contact information Ergonomic Computing Habits A CAUTION Improper or prolonged keyb
26. calendar dates with available restore points appear in bold Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you prefer Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open 4 files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete Click the Start button point to All Programs Accessories System Tools and then click System Restore Click Undo my last restoration and click Next Click Next The System Restore screen appears and the computer restarts After the computer restarts click OK Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled 1 2 3 Click the Start button and click Control Panel Click Performance and Maintenance Click System Solving Problems 111 www dell com support dell c
27. commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot A Tour of Your Computer 25 www dell com support dell com 26 MI I N MODULE BAY You can install devices such as an optical drive or a Dell TravelLite module in the module bay For more information see About the Module Bay on page 53 DEVICE LATCH RELEASE Releases the module bay device See About the Module Bay on page 53 for instructions Back View NOTICE To avoid damaging the computer wait 5 seconds after turning off the computer before you disconnect an external device A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire A Tour of Your Computer modem connector RJ 11 optional network connector video connector air vents parallel connector S video TV out connector AC adapter connector serial connector USB connectors 2 USB CONNECTORS Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive ei directly to a USB connector using the optional floppy drive cable
28. computer may take up to a minute to attach to the network NOTE WPA protocols require that you know the Network Authentication and Data Encryption settings for your wireless network In addition your WPA protected network may require special settings such as a network key user name password and domain name Be sure to get all necessary WPA settings from your network administrator before continuing 91 www dell com support dell com Wireless network properties Association Authentication Network name SSID wireless Wireless network key This network requires a key for the following Network Authentication WPA PSK Data encryption AES Network key cesssoso SOCSEOEG e key is provided for me automatically C This is a computer to computer ad hoc network wireless access points are not used 4 Fromthe Data encryption drop down menu select your data encryption type as provided by the network administrator 5 If your wireless network requires a key enter it in the Network key field NOTE Your computer 6 Click OK may take up to a minute to att ch to the netwoik Your network setup is complete Connecting to a Network with Wired Equivalent Protocol WEP Security Requirements 1 In the Preferred networks section click the name of your wireless network 92 Setting Up a Home and Office Network 2 Click Properties 3 From the Ne
29. computer and to the scanner UNLOCK THE SCANNER Ensure that your scanner is unlocked if it has a locking tab or button REINSTALL THE SCANNER DRIVER See the scanner documentation for instructions NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP Solving Problems 101 www dell com support dell com Drive Problems NOTE For information If you cannot save a file to a floppy drive on saving files to a floppy disk see the 7e Me How help file To access the ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start help file see Accessing button and click My Computer If the drive is not listed perform a full scan with Help on page 98 your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer Verify that the o light is blinking indicating normal operation ENSURE THAT THE DISK IS NOT WRITE PROTECTED You cannot save data to a write protected disk See the following figure back of floppy disk write protected MJ B not write protected TRY ANOTHER FLOPPY DISK Insert another disk to eliminate the possibility that the original disk is defective 102 Solving Problems REINSTALL THE DRIVE 1 Save and close any open
30. extracted the driver files 10 When the name of the appropriate driver appears click Next 11 Click Finish and restart your computer Using System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state See the Help and Support Center for information on using System Restore To access help sec page 98 NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them Creating a Restore Point 1 Click the Start button and click Help and Support 2 Click System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State NOTICE Before you restore the computer to an earlier operating state save and close all open files and close all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Ensure that Restore my computer to an earlier time is selected and click Next Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All
31. has a light ensure that the light is on Make sure that the AC adapter is a Dell AC adapter that is designed to work with your computer CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTERFERENCE Turm off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES Sce the Tell Me How help file or search for the keyword standby in the Help and Support Center To access help see Accessing Help on page 98 RESEAT THE MEMORY MODULES If the computer power light turns on but the display remains blank reseat the memory modules see Adding Memory on page 118 About the Module Bay You can install devices such as a floppy drive CD drive CD RW drive DVD drive CD RW DVD drive DVD RW second battery or second hard drive in the module bay La Your Dell computer ships with an optical drive installed in the module K bay However the device screw is not installed in the optical drive but packaged separately When you install your device in the module bay you can install the device screw Using Batteries and Module Bay Devices NOTE See the 7e Me How help file for information on standby mode To access the help file see Accessing Help on page 98 NOTE You do not need to install the device screw unless you want to secure the
32. status lights 174 Index description 22 system view 22 keypad numeric 64 L line conditioners 42 memory adding 118 removing 119 memory module cover description 30 system view 30 Mini PCI card description 30 installing 120 system view 30 modem description 30 system view 30 modem connector description 28 system view 28 module bay about 53 description 26 swapping devices while the computer is running 58 swapping devices while the computer is turned off 54 system view 26 N network fixing problems 85 network connector description 28 system view 28 P parallel connector description 28 system view 28 PC Card slot description 23 system view 23 PC Cards fixing problems 103 power fixing problems 52 turning off your computer 43 power button description 20 system view 20 printer cable 39 connecting 38 parallel 39 setting up 38 USB 40 programs crashes 104 fixing problems 104 not responding 104 R RAM See memory reinstalling drivers 108 113 S safety instructions 11 security cable slot description 24 25 system view 24 25 serial connector description 29 system view 29 shutting down your computer 43 smart card slot description 24 system view 24 software fixing problems 104 reinstalling software 108 113 speakers description 22 system view 22 specifications system 128 surge prote
33. the computer appear less bright the left of the screen To the right of each option is the setting or value for The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen The screens display such information as e System configuration e Boot order e Boot start up configuration and docking device configuration settings e Basic device configuration settings e Battery charge status e System security and hard drive password settings Appendix 135 www dell com support dell com 136 Appendix Commonly Used Options Certain options require that you reboot the computer for new settings to take effect Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to start the operating system You can control the boot sequence using the Boot Order page of the system setup program The Boot Order page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following e Diskette Drive e Modular bay HDD e Internal HDD e CD DVD CD RW drive During the boot routine the computer starts at the top of the list and scans cach enabled device for the operating system start up files When the computer finds the files it sto
34. them or placing heavy objects on top of them device latch release Using Batteries and Module Bay Devices 55 www dell com support dell com 2 Pull the device by the latch release to remove the device from the module bay 3 Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer If the Device Screw Is Installed 1 Save and close any open files exit any open programs and then shut down the computer 2 Ifthe computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them 3 Close the display and turn the computer over 56 Using Batteries and Module Bay Devices 4 Usea 1 Phillips screwdriver to remove the device screw from the bottom of the computer device latch release 5 Press the device latch release so that the latch release pops out 6 Pull the device by the latch release to remove the device from the module bay Using Batteries and Module Bay Devices 57 www dell com support dell com EZ 58 NOTE If the device screw is not installed you can remove and install devices while the computer is running and connected to a docking devi
35. through Dell Software and Peripherals Readyware and Custom Factory Integration l Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts replacement program to cover all nonstand ard third party hardware components integrated through CFI for the duration of the computer s service contract Definition of Dell Installed Software and Peripherals Dell installed software includes the operating system and some of the application software that is preinstalled on the computer during the manufacturing process Microsoft Office Norton Antivirus and so on Dell installed peripherals include any internal expansion cards or Dell branded module bay or PC Card accessories In addition any Dell branded monitors keyboards mice speakers microphones for telephonic modems docking stations port replicators networking products and all associated cabling are included Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or application software sold by Dell not under the Dell brand printers scanners cameras games and so on Support for all third party software and per
36. to Dell up to 30 days after you receive them for a refund or credit of the product purchase price If you are an end user customer who bought reconditioned or refurbished products from Dell you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent 15 restocking fee unless otherwise prohibited by law If you are an organization that bought the products under a written agreement with Dell the agreement may contain different terms for the return of products than specified by this policy To return products you must call Dell Customer Service at 1 800 847 4096 to receive a Credit Return Authorization Number To expedite the process of your refund or credit Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment You may return software for a refund or credit only if the sealed package containing the floppy disk s or CD s is unopened Returned products must be in as new condition and all of the manuals floppy disk s CD s power cables and other items included with a product must be r
37. to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off ZN CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable AIR VENTS The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating A Tour of Your Computer 29 www dell com support dell com NOTE The computer A CAUTION Do not block push objects into or allow dust to turns on the fan when the accumulate in the air vents Do not store your computer in a low computer gets hot Fan airflow environment such as a closed briefcase while it is noise is normal and does running Restricting the airflow can damage the computer or not indicate a problem cause a fire with the fan or the computer Bottom View battery bay latch release memory module cover battery charge gauge battery hard drive Mini PCI card cover fan docking device slot MEMORY MODULE COVER Covers the compartment that contains the memory module s See Adding Memory on page 118 BATTERY BAY L
38. 0 days The limited warranty begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the terms and availability of limited warranties at its discretion but any changes will not be retroactive that is the warranty terms in place at the time of purchase will apply to your purchase What do I do if I need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available Individual Home Consumers Home Office Canada Only and Small Business Customers Technical Support and Customer Service 1 800 847 4096 Medium Large and Global Commercial Customers Government Education and Healthcare Customers and Value Added Resellers VARs Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Government or Education Customers or Individual Home Consumers who purchased through an Employee Purchase Program Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Extension 8221 for Individual Consumers Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair a
39. 0499 75 40 00 0825 004 700 0825 004 701 0499 75 40 01 0825 004 719 0825 338 339 01559471 00 0155 9471 00 0155947101 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech_support_central_europe dell com Technical Support Home Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 Switchboard 06103 766 7000 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 Appendix 145 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Hong Kong Technical Support Dimension and Inspiron 296 93188 International Access Code 001 Technical Support OptiPlex Latitude and 296 93191 Country Code 852 Dell Precision Customer Service non technical post sales issues 800 93 8291 Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK toll free 800 96 4109 toll free 800 96 4108 toll free 800 90 3708 India Technical Support Sales 1600 33 8045 1600
40. 52 system view 31 C CD RW drive fixing problems 74 characters unexpected 69 computer crashes 104 specifications 128 conflicts drivers 107 resolving software and hardware incompatibilities 112 copying CDs general information 74 helpful tips 75 instructions 76 crashes 104 damaged computer testing 106 Dell support policy 138 Device Driver Rollback 108 device latch release description 26 30 system view 26 30 device status lights 21 description 21 display description 20 system view 20 display latch description 22 system view 22 docking device latch description 31 system view 31 drivers definition 107 reinstalling 108 113 troubleshooting 107 drives fixing problems 102 E e mail fixing problems 36 F fan description 31 system view 31 Files and Settings Transfer Wizard 37 finding solutions 96 floppy drive connecting to the parallel port 27 fixing problems 102 Index 173 H hard drive description 24 31 preventing damage 125 replacing 123 system view 24 31 hardware drivers 107 Hardware Troubleshooter 112 help file accessing 98 I infrared sensor description 24 system view 24 Internet connection about 34 options 34 setting up 34 IR sensor See infrared sensor IRO conflicts 112 K keyboard description 22 fixing problems 69 shortcuts 65 system view 22 unexpected characters 69 keyboard
41. ATCH RELEASE Releases the battery See Using a Battery on page 46 for instructions 30 A Tour of Your Computer BATTERY CHARGE GAUGE Provides information on the battery charge See Using a Battery on page 46 BATTERY Whena battery is installed you can use the computer without connecting the computer to an electrical outlet See Using a Battery on page 46 DOCKING DEVICE SLOT Lets you attach your computer to a docking device See the documentation that came with your docking device for additional information FAN The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire MINI PCI CARD COVER Covers the compartment that contains the Mini PCI card See Adding a Mini PCI Card on page 120 HARD DRIVE Stores software and data NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer A Tour of Your Computer 31 www dell com support dell com 32 A Tour of Your Computer SECTION 2 Setting Up Your Computer Connecting to the Internet Modem and Internet Connection
42. Dell Inspiron 600m Owner s Manual DGLL www dell com support dell com Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Tell Me How help file To access the help file see page 98 Information in this document is subject to change without notice 2002 2003 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell TravelLite Dell TrueMobile Dell Precision Dimension OptiPlex DellNet and Latitude are trademarks of Dell Computer Corporation Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Computer Corporation under license EMC is a registered trademark of the EMC Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and name
43. INVOICE EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE STATUTORY OR OTHERWISE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except that the limited warranty on Dell branded batteries lasts only 1 year and the limited warranty on the lamps for Dell branded projectors lasts only 9
44. ITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except for the following Dell branded hardware e Portable computer batteries carry a 1 year limited warranty e Projector lamps carry a 90 day limited warranty e Memory carries a lifetime limited warranty e Monitors carry the longer of either a 3 year limited warranty or the remainder of the warranty for the Dell computer to which the monitor
45. LOT Supports one PC Card such as a modem or network adapter computer The computer ships with a plastic blank installed in the slot For more information A Tour of Your Computer 23 www dell com support dell com 24 see the Tell Me How help file To access the help file see Accessing Help on page 98 SMART CARD SLOT Supports one smart card For more information see the Tell Me How help file To access the help file see Accessing Help on page 98 INFRARED SENSOR Lets you transfer files from your computer to another infrared compatible device without using cable connections When you receive your computer the sensor is disabled You can use the system setup program to enable the sensor For information on transferring data see the Help and Support Center or the documentation that came with your infrared compatible device AUDIO CONNECTORS f A gt vy Ld Attach a microphone to the connector Attach headphones or speakers to the connector HARD DRIVE Stores software and data SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot A Tour of Your Computer security cable slot module bay device latch release SECURITY CABLE SLOT Lets you attach a
46. N 4 Using the Keyboard and Touch Pad Numeric Keypad Keyboard Shortcuts Customizing the Touch Pad Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters www dell com support dell com Numeric Keypad K NOTE When you connect an external keyboard or keypad to the computer the keypad is disabled K NOTE You can change The keypad numbers and symbols are marked in blue on the right side of options for using the Nam Ik numeric keypad in the the keypad keys To type a number or symbol press to enable the system setup program numeric keypad and then hold down and press the desired key 64 Using the Keyboard and Touch Pad Keyboard Shortcuts System Functions Esc Opens the Windows Task Manager window fi su Enables and disables the numeric keypad Scroll Lk Enables and disables the scroll lock Battery Displays the Dell QuickSet Battery Meter CD or DVD Tray Ejects the tray out of the drive n Display Functions z Switches the video image to the next display in the following sequence the integrated display only the integrated display and an external CRT monitor simultaneously an external CRT monitor only the integrated display and an external DVI monitor simultaneously and an external DVI monitor only E ry z Increases brightness on the integrated display only not on an external monitor Decreases brightness on the integrated displ
47. OD SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU LIMITATIONS OF LIABILITY INTEL S RESPONSIBILITY UNDER THIS OR ANY OTHER WARRANTY IMPLIED OR EXPRESS IS LIMITED TO REPAIR REPLACEMENT OR REFUND AS SET FORTH ABOVE THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY INTEL IS NOT RESPONSIBLE FOR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM PROCESSOR SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION 170 Appendix Intel Pentium and Celeron Processors are backed by a three year limited warranty Please refer to the reverse side of this card for complete warranty details Intel s Commitment to Quality Intel is committed to producing the highest quality processors available That s why we have hundreds of people dedicated to continuously improve our design manufacturing a
48. Problems E Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection Devices Turning Off Your Computer www dell com support dell com K 34 NOTE ISPs and ISP offerings vary by country Connecting to the Internet To connect to the Internet you need a modem or network connection and an Internet service provider ISP such as AOL or MSN Your ISP will offer one or more of the following Internet connection options e Dial up connections that provide Internet access through a phone line Dial up connections are considerably slower than DSL and cable modem connections e DSL connections that provide high speed Internet access through your existing phone line With a DSL connection you can access the Internet and use your phone on the same line simultaneously e Cable modem connections that provide high speed Internet access through your local cable TV line If you are using a dial up connection connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an AOL or MSN connection 1 Save and close any open files and exit any open programs 2 Double click the MSN Explorer or AOL icon on the Win
49. RW drive tray The CD RW drive tray opens automatically after the source CD is copied 6 Insert a blank CD into the CD RW drive and close the tray The recording starts automatically 7 After the recording completes click OK Connecting a Television to the Computer Your computer has an S video TV out connector that enables you to connect the computer to a television Using a commercially available S video cable or composite video cable you can connect the computer to a television in one of two ways e S video for a television with S video input e Composite video for a television with only a composite video input also uses the Dell supplied composite TV out adapter cable The audio connector on the side of the computer enables you to connect the computer to your television or audio device using a commercially available audio cable When you complete the cable connection see Enabling the Display Settings for a Television on page 82 to ensure that the computer recognizes and works properly with the television K NOTE Video and audio cables for connecting your computer to a television are not included with your computer Cables may be purchased at most consumer electronics stores NOTE Diagrams for each connection combination appear at the beginning of each subsection to help you determine which method you should use Using CDs DVDs and Other Multimedia 77 www dell com support dell com 78 S
50. Settings 90 7 Solving Problems Finding Solutions 20 2 202 0 0 0 0 96 Accessing Help 98 Error Messages 0 0 0 000000 98 Video and Display Problems 99 If the display is blank 2 2 0 99 Contents If the display is difficult to read 100 If only part of the display is readable 101 Scanner Problems 101 Drive Problems 00 102 If you cannot save a file to a floppy drive 102 If you have problems with a hard drive 103 PC Card Problems 2 2 2 2 2 0 2 2 103 General Program Problems 2 2 104 A program crashes LL 104 A program stops responding 104 Error messages appear 104 If Your Computer Gets Wet 2 2 2 aaa 105 If You Drop or Damage Your Computer 106 Resolving Other Technical Problems 106 Drivers i iis Eee io a Blt 107 What Isa Driver su ii e e n 107 Identifying Drivers 2 2 ee en 107 Reinstalling Drivers and Utilities 108 Manually Reinstalling Drivers for Windows XP 109 Using System Restore 110 Creating a Restore Point ooa aaa 110 Restoring the Computer to an Earlier Operating State 110 Undoing the Last System Restore 111 Resolving Software and Hardware Incompatibilities 112 Reinstalling Microsoft Windows XP 113 Before You Reinstall 0 0 0 113 Reinstalling Windows XP 113
51. a Codes Local Numbers and Toll Free Numbers Spain Madrid International Access Code 00 Country Code 34 City Code 91 Sweden Upplands Vasby International Access Code 00 Country Code 46 City Code 8 Website support euro dell com E mail support euro dell com es es emaildell Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax Website support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support Relational Customer Care Home Small Business Customer Care Employee Purchase Program EPP Support Fax Technical Support Sales 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 118 546 91 722 92 00 91 722 95 83 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 Appendix 153 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 Website support euro dell com E mail swisstech dell com E mail for Fr
52. alling Drivers and Software on page 115 Copying CDs This section applies only to computers that have a CD or DVD recording device The information in this section is based on the Roxio Easy CD Creator Basic documentation that came with your computer See Using Easy CD Creator Basic on page 75 for instructions on how to locate that documentation To burn CDs you need to use CD burner software Roxio Easy CD Creator Basic is your computer s CD burner software The software includes the following project programs that enable you to record specialty CDs for different types of uses e DirectCD allows you to format a blank CD R or CD RW disc so that you can use Microsoft Windows Explorer to drag and drop data files to the CD RW drive You can use a DirectCD formatted CD RW disc like another hard drive on your computer because CD RW discs are fully rewritable CD R discs can be used with DirectCD but that media type has overwriting limitations see Using Blank CD R Discs or Blank CD RW Discs on page 75 for recording media differences e MusicCD allows you to burn custom music CDs e DataCD allows you to copy a variety of your documents such as spreadsheet or accounting files to a CD for permanent storage Using CDs DVDs and Other Multimedia e Disc Copier allows you to make a backup copy of almost any type of CD This program allows you to make a copy of a CD for everyday use so that you can archive and save the origina
53. ally exit the program before proceeding 3 Shut down the computer through the Start menu see Turning Off Your Computer on page 43 and restart the computer 4 Press F immediately after the DELL logo appears If the operating system logo appears wait until you see the Windows desktop and then shut down the computer and try again Solving Problems 113 www dell com support dell com Z NOTE The time required to complete the setup depends on the size of the hard drive and the speed of your computer 114 Solving Problems 5 6 Press the arrow keys to select CD ROM and then press e me When the Press any key to boot from CD message appears press any key Windows XP Setup 1 When the Windows XP Setup screen appears press to select To set up Windows now Read the information on the Microsoft Windows Licensing F8 gt i Agreement screen and press to accept the license agreement If your computer already has Windows XP installed and you want to recover your current Windows XP data type r to select the repair option and then remove the CD from the drive If you want to install a new copy of Windows XP press to select that option Press to select the highlighted partition recommended and then follow the instructions on the screen The Windows XP Setup screen appears and the operating system begins to copy files and install the devices The computer automatically restarts multi
54. and then click Switch to Classic View Double click Network Connections Click Wireless Network Connection The Wireless Network Connection icon is highlighted Under Network Tasks in the left hand pane click Change settings of this connection The Wireless Network Connection Properties window appears Select the Wireless Networks tab Setting Up a Home and Office Network 87 www dell com support dell com K NOTE The names of 88 wireless networks that your computer can see are 4 Wireless Network Connection Properties IR listed in the Available Networks area Genere Wireless Networks Advanced Use Windows to configure my wireless network settings Available networks To connect to an available network click Configure i wireless a i WaveLAN Network Preferred networks Automatically connect to available networks in the order listed below Leam about setting up wireless network 6 Click Add The Wireless network properties window appears Setting Up a Home and Office Network Wireless network properties Association Authentication Network name SSID wireless Wireless network key This network requires a key for the following Network Authentication Open v Data encryption Disabled v Ba wireless 7 Enter the name of your network in the Network name SSID field 8 Ify
55. are and Peripherals division return policy are not available for Dell EMC storage products EMC branded products or enterprise software Reconditioned or Refurbished Dell Branded Hardware Products and Parts All reconditioned or refurbished Dell branded server and storage products may be returned within 30 days from the date on the packing slip or invoice All other reconditioned or refurbished Dell branded hardware products and parts may be returned within 14 days of the date on the packing slip or invoice To return products e mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return You must obtain a Credit Return Authorization Number in order to return the product See Contacting Dell or Getting Help in your customer documentation or www dell com us en gen contact htm to find the appropriate contact information for obtaining customer assistance You must ship the products to Dell within 5 days of the date that Dell issues the Credit Return Authorization Number You must also return the products to Dell in their original packaging in as new condition along with any media documentation and all other items that were included in the original shipment prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Limited Warranty Terms for Dell Branded Hardware Products Canada Only W
56. ast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computers contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Relocate the computer with respect to the receiver e Move the computer away from the receiver e Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Dell Technical Support representative or an experienced radio television technician for additional suggestions For additional regulatory information see the Tell Me How help file that accompanied your computer To access the help file see Accessing Help on page 98 Appendix 157 www dell com support dell com 158 Appendix NOM Info
57. attery in approximately 1 hour with the computer turned off Charge time is longer with the computer turned on You can leave the battery in the computer as long as you like The battery internal circuitry prevents the battery from overcharging Using Batteries and Module Bay Devices 49 www dell com support dell com 50 2 Ifthe computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Slide and hold the battery bay latch release on the bottom of the computer and then remove the battery from the bay Installing a Battery Slide the battery into the bay until the latch release clicks For more information about installing the second battery see About the Module Bay on page 53 Using Batteries and Module Bay Devices Removing and Installing a Reserve Battery 1 Remove the battery sce page 49 2 Remove the reserve battery cover 3 Pull the reserve battery out of its compartment and disconnect the reserve battery cable from the connector reserve battery cable connector reserve battery Using Batteries and Module Bay Devices 51 www dell com support dell com 52 4 Connect the reserve battery cable to the connector in the reserve battery compartment 5 Place the reserve battery in the compartment and replace the reserve battery cover Storing a Battery Remove the battery when you store your compu
58. ay only resi 5 play J M not on an external monitor Radios Including Wireless Networking and Bluetooth E 7 Enables and disables radios including wireless networking and Bluetooth Using the Keyboard and Touch Pad 65 www dell com support dell com Power Management Esc Activates the power management mode of your choice n You can program this keyboard shortcut on the Advanced tab in the Power Options Properties window Speaker Functions If no sound comes from the speakers press and adjust the volume FP Page Up Increases the volume of the integrated speakers and external speakers if attached E Page Dn Decreases the volume of the integrated speakers and external speakers if attached End Enables and disables the integrated speakers and external speakers if attached Microsoft Windows Logo Key Functions E Minimizes all open windows E aa Maximizes all windows Il E Runs Windows Explorer E E Opens the Run dialog box EA Opens the Search Results dialog box ME Opens the Search Results Computer dialog box if the computer is connected to a network E Opens the System Properties dialog box real To adjust keyboard operation such as the character repeat rate open the Control Panel and click Printers and Other Hardware 66 Using the Keyboard and Touch Pad The touch pad detects the pressure
59. cation and healthcare Customer Service and Technical Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 Dellnet 1 877 335 5638 toll free 1 800 695 8133 toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 800 822 8965 toll free 1 800 695 8133 toll free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 234 1490 toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Islands General Support 1 877 673 3355 Venezuela General Support 8001 3605 156 Appendix Regulatory Notices Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadc
60. ce docked NOTE You do not need to install the device screw unless you want to secure the module inside the computer for security purposes NOTICE Insert devices into the module bay before you dock and turn on the computer Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer Replace the device screw Turn on the computer Removing and Installing Devices While the Computer Is Running Your computer ships with an optical drive installed in the module bay However the device screw is not installed in the optical drive but packaged separately When you install your device in the module bay you can install the device screw If the Device Screw Is Not Installed Double click the Safely Remove Hardware icon on the taskbar Click Stop and wait for the operating system to confirm that the device has stopped Click the device you want to eject NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them Using Batteries and Module Bay Devices 4 Press the device latch release so that the latch release pops out device latch release 5 Pull the device by the latch release to remove the device from the module bay Using Batteries and Module Bay Devices 59 www dell com support dell
61. com 60 Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer Windows XP automatically recognizes the new device If necessary enter your password to unlock your computer If the Device Screw Is Installed Double click the Safely Remove Hardware icon on the taskbar Click the device you want to eject If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them Use a 1 Phillips screwdriver to remove the device screw from the bottom of the computer device latch release Using Batteries and Module Bay Devices 5 Press the device latch release so that the latch release pops out 6 Pull the device by the latch release to remove the device from the module bay 7 Insert the new device into the bay push the device until you feel a click and push the device latch release in so that it is flush with the computer Windows XP automatically recognizes the new device 8 If necessary enter your password to unlock your computer Using Batteries and Module Bay Devices 6l www dell com support dell com 62 Using Batteries and Module Bay Devices SECTIO
62. ct Dell see Accessing Help on page 98 IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL Contact the PC Card manufacturer General Program Problems A program crashes SEE THE SOFTWARE DOCUMENTATION Many software manufacturers maintain websites with information that may help you solve the problem Ensure that you properly installed and configured the program Reinstall the program if necessary A program stops responding END THE PROGRAM Esc 1 Simultaneously press T Shift El 2 Click the Applications tab and then select the program that is no longer responding 3 Click End Task Error messages appear REVIEW ERROR MESSAGES Look up the message and take the appropriate action See the software documentation If Your Computer Gets Wet A CAUTION Perform this procedure only after you are certain that ON S U it is safe to do so If the computer is connected to an electrical outlet it is recommended that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source Shut down the computer see Turning Off Your Computer on page 43 disconnect the AC adapter from the computer and then disconnect the AC adapter from the electrical outlet Turn off any attached external devices and disconnect them from their power sources and then from the computer
63. cters in filenames INSERT BOOTABLE MEDIA The operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD NON SYSTEM DISK OR DISK ERROR A floppy disk is in the floppy drive Remove the floppy disk and restart the computer 98 Solving Problems NOT ENOUGH MEMORY OR RESOURCES EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Contact Dell see Accessing Help on page 98 A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file Remove and then reinstall the program 1 Click the Start button 2 Click Control Panel 3 Click Add or Remove Programs 4 Select the program you want to remove 5 Click Remove or Change Remove and follow the prompts on the screen 6 See the program documentation for installation instructions X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again Video and Display Problems If the display is blank NOTE If you are using a program that requires a CHECK THE O LIGHT When the 8 light is blinking the computer higher resolution than has power your computer supports it is recommended that you attach an external monitor to your computer e Ifthe O light is blinking the computer is in standby mode press the power button to exit standby
64. ctors 42 S video TV out connector description 28 system view 28 System Restore 110 system setup program commonly used options 136 screens 135 viewing 135 system specifications 128 system view 21 T Tell Me How help file accessing 98 touch pad customizing 68 description 22 system view 22 touch pad buttons description 22 system view 22 troubleshooting about 96 cannot save to floppy disk 102 CD RW drive stops writing 74 conflicts 112 Device Driver Rollback 108 drivers 107 dropped or damaged computer 106 e mail problems 36 external keyboard problems 69 Hardware Troubleshooter 112 network problems 85 PC Card problems 103 power problems 52 program crash 104 program stopped responding 104 scanner problems 101 System Restore 110 unexpected characters 69 wet computer 105 turning off your computer 43 U uninterruptible power supplies See UPS UPS 42 USB connector description 27 system view 27 V video connector description 28 system view 28 W warranty 159 wet computer 105 Windows XP Device Driver Rollback 108 Hardware Troubleshooter 112 help 98 System Restore 110 Index 175 176 Index
65. de in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period The end user must always supply proof of purchase indicating name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay for ground freight and insurance to and from Dell s repair replacement center The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against Dell or any of its affiliates and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts or any other indirect or consequential loss arising from negligence breach of contract or howsoever This Guarantee does not impair or affect mandatory statutory rights of th
66. do detect additional errata during the life cycle of a microprocessor When an erratum is identified our engineers work to characterize it and find a solution We work with system designers and software developers to ensure that the discrepancy does not affect their products If necessary special software or hardware solutions sometimes known as work arounds are implemented in the system design to prevent computer users from encountering the problem Errata may then be corrected in future revisions of the microprocessor No microprocessor is perfect and Intel recognizes that some consumers want to know about any errata whether or not the errata affect them Intel makes documentation of all characterized Pentium and Celeron processor errata publicly available through our Technical Documentation Service At Intel our goal is to make every computer user satisfied with his or her Pentium or Celeron processor Should you have any questions comments or concerns about your Intel microprocessor please call us at 1 800 628 8686 1997 1998 Intel Corporation All rights reserved Appendix 171 Wo9 ap 340ddns woo jap mmm Appendix 172 Index A air vents description 23 29 system view 23 29 audio connectors description 24 system view 24 battery charge gauge 48 charging 49 checking the charge 47 description 31 installing 50 low battery warning 48 performance 46 power meter 48 removing 49 storing
67. does not indicate a defect with the drive or the CD ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer Verify that the 6 light is blinking indicating normal operation TRY ANOTHER DISC Insert another disc to eliminate the possibility that the original disc is defective ENSURE THAT THE CD IS SNAPPED TO THE SPINDLE ADJUST THE WINDOWS voLuME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 Remove the drive See Using the Module Bay in the Tell Me How help file for instructions To access the help file see Accessing Help on page 98 3 Reinstall the drive 4 Turn on the computer CLEAN THE DRIVE OR DISC See Cleaning Your Computer in the Tell Me How help file for instructions To access the help file see Accessing Help on page 98 If you cannot eject the CD CD RW or DVD drive tray 1 Ensure that the computer is shut down and turned off see page 43 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push
68. dows desktop 3 Follow the instructions on the screen to complete the setup If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP 1 Save and close any open files and exit any open programs 2 Click the Start button and click Internet Explorer The New Connection Wizard appears 3 Click Connect to the Internet 4 Inthe next window click the appropriate option e Ifyou do not have an ISP and want to select one click Choose from a list of Internet service providers ISPs Setting Up Your Computer e If you have already obtained setup information from your ISP but you did not receive a setup CD click Set up my connection manually e Ifyou have a CD click Use the CD I got from an ISP 5 Click Next If you selected Set up my connection manually continue to step 6 Otherwise follow the instructions on the screen to complete the setup 6 Click the appropriate option under How do you want to connect to the Internet and then click Next 7 Usethe setup information provided by your ISP to complete the setup If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital t
69. drag and drop files to a CD R or CD RW disc only after you first use DirectCD to format the disc e You must use CD R discs to burn music CDs that you want to play in regular stereos CD RW discs do not play in most home or car stereos K NOTE Some music and game CDs are copy protected If you have a CD that cannot be copied you must use the original CD for everyday use Using CDs DVDs and Other Multimedia 75 www dell com support dell com NOTE If you have a DVD CD RW combo drive and you experience recording problems first check for available software patches on the Dell Support website at support dell com and if necessary the Roxio support website at support roxio com If you want to copy files from the Internet or files from a floppy or Zip drive copy those files to your hard drive first and then burn your CD Your CD RW drive requires a steady stream of data to properly record Direct Internet downloads floppy drives and Zip drives may not be able to provide a steady data stream to your CD RW drive Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed Ensure that you set the sampling rate to at least 128 Kbps when you burn MP3 files to a CD Otherwise recording errors may occur Do not burn a blank CD R or CD RW disc to its maximum capacity for example do not copy a 650 MB file to a 650 MB blank CD The CD RW drive needs 1 or 2 MB of the blank CD to fi
70. dress Area Codes Local Numbers and Toll Free Numbers Japan Kawasaki Website support jp dell com toll free 0120 198 498 81 44 556 4162 International Access Code 001 Technical Support servers Country Code 81 Technical Support outside of Japan servers www dell com support dell com City Code 44 Technical Support Dimension and Inspiron Technical Support outside of Japan Dimension and Inspiron Technical Support Dell Precision OptiPlex and Latitude Technical Support outside of Japan Dell Precision OptiPlex and Latitude 24 Hour Automated Order Service Customer Care Business Sales Division up to 400 employees Preferred Accounts Division Sales over 400 employees Large Corporate Accounts Sales over 3500 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual User Faxbox Service Switchboard toll free 0120 198 226 81 44 520 1435 toll free 0120 198 433 81 44 556 3894 044 556 3801 044 556 4240 044 556 1465 044 556 3433 044 556 3430 044 556 1469 044 556 3469 044 556 1760 044 556 3490 044 556 4300 Korea Seoul International Access Code 001 Country Code 82 City Code 2 Technical Support Sales Customer Service Seoul Korea Customer Service Penang Malaysia Fax Switchboard toll free 080 200 3800 toll free 080 200 3600 toll free 080 200 3800 604
71. e Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating Storage Altitude maximum Operating Storage 2 26 kg 4 98 Ib 2 4 kg 5 3 Ib 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 10 to 90 noncondensing 5 to 95 noncondensing 0 66 GRMS 1 30 GRMS 122G 163 G 15 2 to 3048 m 50 to 10 000 ft 15 2 to 10 668 m 50 to 35 000 ft Standard Settings NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for this program Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the DELL logo appears press immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer see Turning Off Your Computer on page 43 and try again System Setup Screens The system setup screens display the current setup information and settings K NOTE To see for your computer On each screen the system setup options are listed at information about a specific item on a system dr ee ee DE setup screen highlight the that option You can change settings that appear as white type on the item and refer to the Help screen Options or values that you cannot change because they are arean the Screen determined by
72. e end user against and or any rights resulting from other contracts concluded by the end user with Dell and or any other seller Dell World Trade LP One Dell Way Round Rock TX 78682 USA Dell Computadores do Brasil Ltda CNPJ No 72 381 189 0001 10 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Dell Computer de Chile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Dell Computer de Colombia Corporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D E Appendix 169 www dell com support dell com Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Intel s Three Year Limited Warranty Limited Warranty Intel warrants that its family of Pentium and Celeron processors if properly used and installed will be free from defects in materials and workmanship and will substantially conform to Intel s publicly available specifications for a period of three 3 years after the date the Pentium or Celeron processor was purchased whether purchased separately or as part of a computer system If the Pentium or Celeron processor which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty Intel at its option will REPAIR the Pentium or Celeron processor by means
73. e taskbar For more information on the Power Meter tab see the Tell Me How help file To access the help file see Accessing Help on page 98 If the computer is connected to an electrical outlet a Le icon appears Charge Gauge Press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet or install a second battery in the module bay If the battery runs completely out of power hibernate mode begins automatically Using Batteries and Module Bay Devices A low battery warning occurs when the battery charge is approximately 90 percent depleted The computer beeps once indicating that minimal battery operating time remains During that time the speaker beeps periodically If two batteries are installed the low battery warning means that the combined charge of both batteries is approximately 90 percent depleted The computer enters hibernate mode when the battery charge is at a critically low level For more information on low battery alarms see the Tell Me How help file To access the help file see Accessing He
74. e will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in Canada Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if I purchased a service contract If your service contract is with Dell service will be provided to you under the terms of the service contract Please refer to that contract for details on how to obtain service Dell s service contracts can be found online at www dell ca or by calling Customer Care at 1 800 847 4096 If you purchased through us a service contract with one of our third party service providers please refer to that contract mailed to you with your packing slip or invoice for details on how to obtain serv
75. eakers press the volume control buttons mute button or volume control keyboard shortcuts For more information see Using the Keyboard and Touch Pad on page 63 DISPLAY LATCH Keeps the display closed TOUCH PAD BUTTONS Provide the functionality of a mouse See Using the Keyboard and Touch Pad on page 63 for more information VOLUME CONTROL BUTTONS Press these buttons to adjust the volume MUTE BUTTON Press this button to turn off the volume KEYBOARD STATUS LIGHTS A Tour of Your Computer The green lights located above the keyboard indicate the following Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled Left Side View PC Card slot smart card slot security cable slot infrared sensor hard drive air vents 2 audio connectors 2 AIR VENTS The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating ZN CAUTION Do not block push objects into or allow dust to K NOTE The computer accumulate in the air vents Do not store your Dell computer in turns on the fan when the a low airflow environment such as a closed briefcase while it is computer gets hot Fan running Restricting the airflow can damage the computer or noise is normal and does cause a fire not indicate a problem with the fan or the PC CARD S
76. elephone network damages the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector CHECK THE TELEPHONE WALL JACK Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions Contact your telephone company or network administrator for more information CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone line to connect the modem directly to the telephone wall jack CHECK THE CONNECTION Verify that the telephone line is connected to the modem CHECK THE TELEPHONE LINE Try using a different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one K 4 NOTE If you do not know which type of connection to select contact your ISP NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP Setting Up Your Computer 35 www dell com supp
77. ench speaking HSB and Corporate Customers support euro dell com ch fr emaildell Technical Support Home and Small Business Technical Support Corporate Customer Care Home and Small Business Customer Care Corporate Fax Switchboard 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 Taiwan International Access Code 002 Country Code 886 Technical Support portable and desktop computers Technical Support servers Transaction Sales Corporate Sales toll free 00801 86 1011 toll free 0080 60 1256 toll free 0080 651 228 or 0800 33 556 toll free 0080 651 227 or 0800 33 555 Thailand International Access Code 001 Country Code 66 Technical Support Customer Service Penang Malaysia Sales toll free 0880 060 07 604 633 4949 toll free 0880 060 09 Trinidad Tobago General Support 1 800 805 8035 Turks and Caicos Islands General Support toll free 1 866 540 3355 154 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U K Bracknell International Access Code 00 Country Code 44 City Code 1344 Website support euro dell com Customer Care website dell co uk Ica customerservices E mail dell_direct_support dell com Technical Support Corporate Preferred Accounts PAD 1000 em
78. ents 1 In the Preferred networks area click the name of your wireless network Click Properties From the Network Authentication drop down menu select Open Earlier versions of the Dell wireless software may not contain the drop down menus If you are using an earlier version de select the Data encryption WEP enabled check box and go to step 5 From the Data encryption drop down menu select Disabled Click OK Your network setup is complete Connecting to a Network with Wi Fi Protected Access WPA Security Requirements The following instructions are basic steps for connecting to a WPA network If your network requires a user name password or domain settings consult the setup instructions in the User s Guide for your wireless network card P y 1 In the Preferred networks section click the name of your wireless network Click Properties From the Network Authentication drop down menu select your network authentication type as provided by the network administrator If you do not see the drop down menus you must update your wireless software before continuing Download and install the latest version of your wireless driver software from the Dell Support website at support dell com Setting Up a Home and Office Network K 4 NOTE Network security settings are only provided by your network administrator and are unique to your network Dell cannot provide this information NOTE Your
79. erent brands of computers available today If you have questions about compatibility we recommend and encourage you to contact the third party software and peripheral product manufacturer or publisher directly Appendix 167 www dell com support dell com 168 Appendix Dell Branded Peripheral Products Dell does provide a limited warranty for new Dell branded peripheral products products for which Dell is listed as the manufacturer such as monitors batteries memory docking stations and projectors To determine which limited warranty applies to the product you purchased see the Dell packing slip or invoice and or the product documentation that accompanied your product Descriptions of Dell s limited warranties are described in preceding sections Return Policy If you are an end user customer who bought Dell Software and Peripherals products directly from a Dell company you may return Dell Software and Peripherals products that are in as new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid This refund will not include any shipping and handling charges shown on your packing slip or invoice you are responsible for those To return products you must call Dell Customer Service at 1 800 387 5759 to receive a Credit Return Authorization Number You must ship the Dell Software and Peripherals products back to Dell in their original manufacture
80. ervice agreement Please refer to that contract for details on how to obtain service If you purchased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Dell owns all parts removed from repaired products May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e Ifyou are an Individual Home Consumer go to www dell com us en dhs topics sbtopic_015_ccare htm e Ifyou are a Home Office Small Medium Large or Global Commercial Customer go to www dell com us en biz topics sbtopic_ccare_nav_015_ccare htm e Ifyou are a Government Education or Healthcare Customer or an Individual Home Consumer who purchased through an Employee Purchase Pr
81. eturned with it For customers who want to return for refund or credit only either application or operating system software that has been installed by Dell the whole system must be returned along with any media and documentation that may have been included in the original shipment The Total Satisfaction Return Policy does not apply to Dell EMC storage products It also does not apply to products purchased through Dell s Software and Peripherals division For those products please instead refer to Dell s Software and Peripheral s then current return policy see the following section Dell Software and Peripherals Canada Only Dell Software and Peripherals Canada Only Third Party Software and Peripherals Products Similar to other resellers of software and peripherals Dell does not warrant third party products Third party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only Third party manufacturer warranties vary from product to product Consult your product documentation for specific warranty information More information may also be available from the manufacturer or publisher While Dell offers a wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers nor do we test or guarantee all of the products we sell on the hundreds of diff
82. f by touching the unpainted metal surface of the I O panel on the back of the computer While you work periodically touch the I O panel to dissipate any static electricity that might harm internal components Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s I O panel As you continue to work inside the computer periodically touch an I O connector to remove any static charge your body may have accumulated You can also take the following steps to prevent damage from electrostatic discharge ESD e When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body e When transporting a sensitive component first place it in an antistatic container or packaging e Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads Battery Disposal Your computer uses a lithium ion battery and a reserve battery For instructions about replacing the lithium ion battery in your compute
83. f you purchase a cable separately ensure that it is compatible with your printer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer box Connecting a Parallel Printer 1 Complete the operating system setup if you have not already done so 2 Shut down the computer see Turning Off Your Computer on page 43 NOTICE For best results use a 3 m 10 ft or shorter parallel cable 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws Attach the cable to the connector on the printer and snap the two clips into the two notches ta screws 2 parallel printer Pa cable connector on printer KY clips 2 i notches 2 UD U _ 4 Turn on the printer and then turn on the computer If the Add New Hardware Wizard window appears click Cancel Setting Up Your Computer 39 www dell com support dell com 5 Install the printer driver if necessary See the documentation that came with your printer Connecting a USB Printer K NOTE You can connect 1 Complete the operating system setup if you have not already done so USB devices while the 40 computer is turned on 2 Install the printer driver if necessary See the documentation that came with your printer 3 Attach the USB printer cable to the USB connectors on the computer and the printer The USB connectors fit only one way A USB con
84. files exit any open programs and shut down the computer 2 Remove the drive from the module bay See Using the Module Bay in the Tell Me How help file for instructions To access the help file see Accessing Help on page 98 3 Reinstall the drive 4 Tum on the computer CLEAN THE DRIVE See Cleaning Your Computer in the Tell Me How help file for instructions To access the help file see Accessing Help on page 98 If you have problems with a hard drive ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on CHECK THE DRIVE FOR ERRORS 1 Click the Start button and click My Computer 2 Right click the drive letter local disk that you want to scan for errors and then click Properties 3 Click the Tools tab 4 Under Error checking click Check Now 5 Click Start PC Card Problems CHECK THE PC CARD Ensure that the PC Card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS Double click the Unplug or Eject Hardware icon in the Windows taskbar Ensure that the card is listed Solving Problems 103 www dell com support dell com NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD 104 Solving Problems IF YOU HAVE PROBLEMS WITH A DELL PROVIDED PC CARD Conta
85. firmly until the tray is partially ejected 3 Gently pull out the tray until it stops Using CDs DVDs and Other Multimedia If you hear an unfamiliar scraping or grinding sound e Ensure that the sound is not caused by the program that is running e Ensure that the disk or disc is inserted properly If the CD RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD RW Search for the keyword standby in the Help and Support Center To access help see Accessing Help on page 98 CHANGE THE WRITE SPEED TO A SLOWER RATE See the help files for your CD creation software EXIT ALL OTHER OPEN PROGRAMS Exiting all other open programs before writing to the CD RW may alleviate the problem Sound and Speaker Problems If you have a problem with integrated speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion ADJUST THE VOLUME USING THE VOLUME CONTROL BUTTONS Press the volume control buttons and mute button which are located above the keyboard REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Software on page 115 If you have a problem with external speakers CHECK THE SPEAKER CABLE CONNECTIONS See the setup diagram NOTE The volume supplied with the speakers control
86. g or immediately after operation Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC power is present Allowing sustained contact with exposed skin can cause discomfort or eventually a burn Do not use your computer in a wet environment for example near a bath tub sink or swimming pool or in a wet basement If your computer includes an integrated or optional PC Card modem disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line CAUTION Safety Instructions 11 www dell com support dell com 12 A CAUTION Safety Instructions continued To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power If your computer includes a modem the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge AWG and an FCC compliant RJ 11 modular plug Before you open the memory module Mini PCI card modem cover on the bottom of your computer disconnect all cables from their electrical outlet
87. ge on page 17 Pull the hard drive cover out of the computer Remove the new drive from its packaging Save the original packaging for use when storing or shipping the hard drive NOTICE You cannot replace your hard drive unless you open your display first Ensure that the display is open approximately 2 54 cm 1 in NOTICE Use firm and even pressure to slide the drive into place If you force the hard drive into place using excessive force you may damage the hard drive connector Press the hard drive cover into the bay until it is fully seated in the bay Turn the computer over Use a small screwdriver to tighten the screw Use the Operating System CD to install the operating system for your computer see Reinstalling Microsoft Windows XP on page 113 Use the Drivers and Utilities CD to install the drivers and utilities for your computer see Drivers on page 107 Adding and Replacing Parts 125 www dell com support dell com 126 Adding and Replacing Parts SECTION9 Appendix Specifications Standard Settings Dell Technical Support Policy U S Only Contacting Dell Regulatory Notices Limited Warranties and Return Policy www dell com support dell com 128 Appendix Specifications Microprocessor Microprocessor type L1 cache L2 cache External bus frequency Intel 32 KB internal 1 MB 400 MHz source synchronous processor system bus Syste
88. hat is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s Dell branded hardware products including Dell branded peripheral products Appendix 163 www dell com support dell com 164 Appendix What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell branded hardware products through our factory integration system or the reloading of the software Non Dell branded and Solution Provider Direct products and accessories e Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell e Products with missing or altered Service Tags or serial numbers e Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR
89. hrough an X ray security machine but never put your computer through a metal detector If you have the computer checked by hand be sure to have a charged battery available in case you are asked to turn on the computer When traveling with the hard drive removed from the computer wrap the drive in a nonconducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer You can put the hard drive through an X ray security machine but never put the drive through a metal detector When traveling do not place the computer in overhead storage compartments where it could slide around Do not drop your computer or subject it to other mechanical shocks Protect your computer battery and hard drive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight When you move your computer between environments with very different temperature and or humidity ranges condensation may form on or within the computer To avoid damaging the computer allow sufficient time for the moisture to evaporate before using the computer NOTICE When taking the computer from low temperature conditions into a warmer environment or from high temperature conditions into a cooler environment allow the computer to acclimate to room temperature before turning on power When you disconnect a cable pull on its connector or on its strain relief loop not on the
90. ice How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Dell owns all parts removed from repaired products May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e For Canada purchased computers in country transfers and to transfer from one customer to another go to www dell ca ca en gen topics segtopic_ccare_nav_013_ccare htm e For out of country transfers outside of the original country of purchase go to www dell com us en biz topics sbtopic_ccare_nav_016_ccare htm If you do not have Internet access call Dell at 1 800 847 4096 Home Consumer customers or 1 800 326 9463 Corporate Commercial or Government customers Total Satisfaction Return Policy Canada Only If you are an end user customer who bought new products directly from Dell you may return them
91. ies may leak and cause personal injury or equipment damage Checking the Battery Charge The Dell QuickSet battery meter Microsoft Windows power meter window and J icon the battery charge gauge and the low battery warning provide information on the battery charge For more information about checking the charge on the second battery see About the Module Bay on page 53 Dell QuickSet Battery Meter Press Fr to display the QuickSet Battery Meter play y The Battery Meter screen displays status charge level and charge completion time for the primary and secondary batteries in your computer The following icons appear in the Battery Meter screen K NOTE Dell recommends that you connect your computer to an electrical a e The computer is running on battery power outlet when writing to e The battery is discharging or idle a CD a e The computer is connected to an electrical outlet and running on AC power e The battery is charging aJ e The computer is connected to an electrical outlet and running on AC power e The battery is discharging idle or charging For more information about QuickSet right click the 5 icon in the taskbar and click Help Using Batteries and Module Bay Devices 47 www dell com support dell com 48 Microsoft Windows Power Meter The Windows power meter indicates the remaining battery charge To check the power meter double click the J icon on th
92. in some MP3 players overrides the Windows volume setting If you have been listening TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE SPEAKERS ARE TURNED ON Sce the setup diagram to MP3 songs make sure supplied with the speakers that you did not turn the ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon player volume down or in the lower right corner of your screen Ensure that the volume is turned up and off that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Using CDs DVDs and Other Multimedia 73 www dell com support dell com La 74 NOTE To burn a CD means to copy or create your own custom CD Ensure that you follow all copyright laws when you create CDs NOTE The information in this section also applies to using Easy CD Creator Basic with a DVD RW ora DVD R drive TEST THE SPEAKERS Plug the speaker audio cable into the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD RUN THE SPEAKER SELF TEST Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights or halogen lamps to check for interference REINSTALL THE SOUND AUDIO DRIVER See Reinst
93. ipherals is provided by the original manufacturer of the product Contacting Dell To contact Dell electronically you can access the following websites e www dell com e support dell com technical support Appendix 139 www dell com support dell com e premiersupport dell com technical support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Website www dell com ar Tech Support and Customer Care Sales Tech Support Fax Customer Care Fax toll free 0 800 444 0733 0 810 444 3355 11 4515 7139 11 4515 7138 Aruba General Support
94. l s eye at the bottom left under the TV picture Click Apply Click Yes to keep the new settings Click OK DVD video is visible only on the display that is set to primary While the DVD is playing the DVD player window on your computer display is blank or if the DVD player window is set to full screen mode the entire computer display screen is blank 82 Using CDs DVDs and Other Multimedia SECTION 6 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to Wireless Local Area Networks www dell com support dell com Connecting to a Network Adapter Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connect the network cable to the network adapter connector on the back of your computer Z NOTE Insert the cable 2 Connect the other end of the network cable to a network connection until it clicks into place device such as a network wall jack and then gently pull it to ensure that it is secure NOTE Do not use a network cable with a telephone wall jack network cable network adapter connector on computer Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files printers or an Internet connection between co
95. l copy Disc Copier is titled CD Copier in some versions of Roxio CD Creator Basic All four project programs are available on the Easy CD Creator Basic Select a Project menu screen To view the Select a Project menu screen click the Start button point to All Programs Roxio Easy CD Creator and then click Project Selector Using Easy CD Creator Basic See the Easy CD Creator Basic documentation for instructions on how to use the program information about different recording techniques and CD media limitations The Easy CD Creator Basic documentation is located in the Help and Support Center see Accessing Help on page 98 The documentation is also provided on the Roxio reinstallation CD which is included with your computer Each Easy CD Creator Basic project program also has thorough online help files Using Blank CD R Discs or Blank CD RW Discs Your CD RW drive writes to two different types of recording media CD R and CD RW discs Use blank CD R CD Recordable disks to record music or permanently store data files After creating a CD R disc you cannot write to that disc again without changing your method of recording see the Roxio documentation for more information Use blank CD RW CD ReWritable discs when you want to write erase rewrite and update your files onto CDs Helpful Tips e You must use the Easy CD Creator Basic project programs to copy and record all music and data CDs You can use Windows Explorer to
96. lems General Program Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Drivers Using System Restore Resolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows xP www dell com support dell com Finding Solutions Sometimes it s difficult to figure out where to go for answers Use this chart to quickly find the answers to your questions NOTE If you have a problem with an external START HERE device see the device o NO Is the power light on See page 52 documentation or contact oO the manufacturer YES Press the power button to os YES resume from standby mode gt Is the power light blinking O See the 7e Me How help file NO for more information on standby mode Did you hear more than one YES Get technical assistance from beep when you turned on the O Dell See page 98 computer i s Are you seeing an error YES message before Windows O See page 98 starts NO CONTINUE gt 96 Solving Problems Are you having a problem with Are you having some other type of problem YES YES video or the display O See page 99 YES sound or the speakers See page 73 YES the printer O See page 40 YES the modem O See page 35 the scanner See page 101
97. les from outside Toronto Sales direct sales from within Toronto Sales federal government education and medical General Support toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 950 1329 toll free 1 800 847 4096 toll free 1 800 326 9463 toll free 1 800 847 4096 toll free 1 800 847 4096 toll free 1 800 387 5752 416 758 2200 toll free 1 800 567 7542 1 800 805 7541 Chile Santiago Country Code 56 City Code 2 Sales Customer Support and Technical Support toll free 1230 020 4823 142 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers China Xiamen Country Code 86 City Code 592 Tech Support website support ap dell com china Tech Support E mail cn_support dell com Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts Fast Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts toll f
98. ll com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Mexico International Access Code 00 Country Code 52 Customer Technical Support Sales Customer Service Main 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 Website support euro dell com E mail Technical Support Enterprise nl_server_support dell com Latitude nl_latitude_support dell com Inspiron nl_inspiron_support dell com Dimension nl_dimension_support dell com OptiPlex nl_optiplex_support dell com Dell Precision nl_workstation_support dell com Technical Support Technical Support Fax Home Small Business Customer Care Relational Customer Care Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 150 Appendix Country City International Access Code Co
99. lp on page 98 Charging the Battery When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature Then connect the computer to an electrical outlet to continue charging the battery For more information on resolving problems with a battery see Power Problems on page 52 Removing a Battery For more information about removing the second battery see About the Module Bay on page 53 A CAUTION Before performing these procedures turn off the computer disconnect it from the electrical outlet and disconnect the modem from the telephone wall jack NOTICE If you choose to replace the battery with the computer in standby mode you have up to 90 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data 1 Ensure that the computer is turned off disconnected from an electrical outlet and disconnected from the telephone wall jack NOTE The AC adapter charges a completely discharged b
100. m Information Data bus width 64 bits DRAM bus width 64 bits Microprocessor address bus width 32 bits Flash EPROM 1 MB Graphics bus 64 bits with 32 MB of video memory 128 bits with 64 MB of video memory PCI bus 32 bits PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width maximum OZ711EC CardBus controller supports one Type I or Type II card 3 3 V and 5 V 68 pins PCMCIA 16 bits CardBus 32 bits Smart Card Read write capabilities Cards supported Program technology supported reads and writes to all ISO 7816 1 2 34 microprocessor cards T 0 T 1 3 Vand5 V Java cards Smart Card continued Interface speed EMV level WHOL certification Compatibility Insert eject cycles 9600 115 200 BPS level 1 certified PC SC compatible within a PKI environment certified for up to 100 000 cycles Memory Minimum requirement Memory module connector Memory module capacities Memory type Standard memory Maximum memory Ports and Connectors Serial Parallel Video Audio USB Infrared sensor S video TV out Mini PCI 266 MHz two user accessible DDR SDRAM connectors 128 MB 256 MB 512 MB and 1 GB 3 3 V DDR SDRAM 128 MB 2 GB 9 pin connector 16550C compatible 16 byte buffer connector 25 hole connector unidirectional bidirectional or ECP 15 hole connector microphone minicon
101. mode e Ifthe O light is off press the power button e If the O light is on your power management settings may have caused the display to turn off Try pressing any key or move the cursor to exit standby mode CHECK THE BATTERY If you are using a battery to power your computer the battery charge may be depleted Connect the computer to an electrical outlet using the AC adapter and turn on the computer Solving Problems 99 www dell com support dell com 100 Solving Problems TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter has a light ensure that it is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on To access the help file see Accessing Help on page 98 ADJUST THE POWER PROPERTIES Search for the keyword standby in the Help and Support Center For instructions on accessing help files see Accessing Help on page 98 SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press to switch the video image to the display If the display is difficult to read ADJUST THE BRIGHTNESS Sce the Tell Me How help file for instructions on adjusting the brightness To access the help file see Accessing Help
102. module inside the computer for security purposes 53 www dell com support dell com Checking the Charge on the Second Battery Before you install a second battery press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge status button on the battery charge gauge second battery bottom Z Removing and Installing Devices While the Computer Is Turned Off NOTE If the device Your computer ships with an optical drive installed in the module bay screw is not installed you However the device screw is not installed in the optical drive but packaged 54 can remove and install devices while the separately When you install your device in the module bay you can install the device screw computer is running and connected to a docking device docked Using Batteries and Module Bay Devices If the Device Screw Is Not Installed K NOTE You do not need to install the device screw unless you want to secure the module inside the computer for security 1 Press the device latch release so that the latch release pops out purposes NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on
103. mputer turn off the computer and repeat steps through 5 to change the setting to Slow IR 6 Press to save the changes and exit the system setup program If you are prompted to restart your computer click Yes 7 Follow the instructions on the screen while the infrared sensor driver is being installed 8 At the end of the installation process click Yes to restart the computer After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and the Windows Help and Support Center Dell Technical Support Policy U S Only Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system application software and hardware drivers to the original default configuration as shipped from Dell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase Dell provides limited technical support for the computer and any Dell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed
104. mputers in a home or small office 1 Click the Start button point to All Programs Accessories gt Communications and then click Network Setup Wizard 84 Setting Up a Home and Office Network 2 On the welcome screen click Next 3 Click Checklist for creating a network 4 Complete the checklist and required preparations and return to the NOTE Selecting the Network Setup Wizard connection method This computer connects directly to the Internet enables the integrated firewall provided with Network Problems Windows XP CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable connector is firmly connected to the optional connector on the computer and the network wall jack 5 Follow the instructions on the screen CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the optional network adapter driver is loaded and the adapter is detecting activity RESTART THE COMPUTER Try to log on to the network again CONTACT YOUR NETWORK ADMINISTRATOR Verify that your network settings are correct and that the network is functioning Setting Up a Home and Office Network 85 www dell com support dell com NOTE These networking 86 instructions do not apply to Bluetooth or cellular products NOTE Most wireless networks are the infrastructure type Cons
105. n files exit any open programs and shut down the computer see Turning Off Your Computer on page 43 2 Ifthe computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding 4 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure NOTICE While you work periodically touch unpainted metal on the computer to dissipate static electricity that might harm internal components 5 Turn the computer over remove the screw from the memory module cover and lift the cover Adding and Replacing Parts NOTICE To prevent damage to the memory module connector do not use tools to spread the inner metal tabs that secure the memory module If you are replacing a memory module remove the existing module NOTICE Handle memory modules by their edges and do not touch the components on a module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector NOTICE If you need to install memory modules in two connectors install a memory module in the connector labeled SLOT 1 before you install a module in the other con
106. n your our end user customer s Dell branded hardware products including Dell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell branded hardware products through our factory integration system third party software or the reloading of software e Non Dell branded and Solution Provider Direct products and accessories e Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell e Products with missing or altered Service Tags or serial numbers e Products for which Dell has not received payment Appendix 159 www dell com support dell com 160 Appendix THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABIL
107. nalize the recording Use a blank CD RW disc to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the CD RW disc and try again You can also use blank CD RW discs to test music file projects before you record the project permanently to a blank CD R disc See the Roxio support website at support roxio com for additional helpful tips How to Copy a CD The procedure assumes that your computer is equipped with a single CD RW drive without an additional CD drive If your computer is equipped with both types of drives see the Roxio documentation for instructions on how to copy CDs from a CD drive to a CD RW drive 1 Click the Start button point to All Programs gt Roxio Easy CD Creator and then click Project Selector The Select a Project window appears 2 Click Disc Copier Disc Copier is titled CD Copier in some versions of Easy CD Creator Basic The Disc Copier window appears and displays your CD RW drive in the Copy from and the Record to lists 76 Using CDs DVDs and Other Multimedia 3 Insert the source CD that you want to copy into the CD RW drive The Disc Copier project program briefly checks the source CD in the CD RW drive to ensure that it is a readable CD 4 Click Copy Depending on the size of the files that are being copied the copy process may take a few minutes 5 After the source CD is copied remove the source CD from the CD
108. nd hold the power button until the computer turns off completely which may take several seconds A Tour of Your Computer DEVICE STATUS LIGHTS Insert 1 Turns on when you turn on the computer and blinks when the computer is in a power management mode Ga Turns on when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the light is flashing Turns on steadily or blinks to indicate battery charge status Turns on when Bluetooth is enabled To enable or disable Bluetooth pres If the computer is connected to an electrical outlet the light operates as follows 6 E Solid green The battery is charging Flashing green The battery is almost fully charged If the computer is running on a battery the light operates as follows Off The battery is adequately charged or the computer is turned off Flashing orange The battery charge is low Solid orange The battery charge is critically low A Tour of Your Computer 21 www dell com support dell com 22 KEYBOARD The keyboard includes a numeric keypad as well as the Windows logo key a For information on supported keyboard shortcuts see Using the Keyboard and Touch Pad on page 63 TOUCH PAD Provides the functionality of a mouse See Using the Keyboard and Touch Pad on page 63 for more information SPEAKERS To adjust the volume of the integrated sp
109. nd testing technology We put every one of our Pentium and Celeron processors through a rigorous battery of tests during the design and manufacturing processes To verify that the new chip will correctly run the software written for Intel Architecture processors a team of Intel engineers is dedicated to compatibility testing In a state of art lab this group runs an extensive set of operating systems applications network tests and stress tests repeatedly to ensure that the processor is compatible with representative software Just as importantly we work with hardware and software companies in the computer industry to ensure that our processors are compatible with their products Additionally a sampling of Intel processors are subjected to a rigorous burn in test whereby the chip is operated at higher than normal temperatures and voltages During this burn in period the processor experiences the equivalent of weeks of normal usage These units are monitored for failures as part of our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancies are caused by a design defect or error which we call errata Rigorous validation identifies most errata during the development of the processor but we
110. nect your computer from the electrical outlet Many surge protectors have a telephone jack for modem protection Sec the surge protector documentation for modem connection instructions NOTICE Not all surge protectors offer network adapter protection Disconnect the network cable from the network wall jack during electrical storms Line Conditioners NOTICE Line conditioners do not protect against power interruptions Line conditioners are designed to maintain AC voltage at a fairly constant level Uninterruptible Power Supplies NOTICE Loss of power while data is being saved to the hard drive may result in data loss or file damage A UPS protects against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery charges while AC power is available See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories UL Setting Up Your Computer Turning Off Your Computer NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows operating system shutdown as described next rather than by pressing the power button 1 Save and close any open files exit any open programs click the Start K NOTE As an alternative button and then click Turn Off Computer to turning off your computer you can set
111. nector Ground yourself and install the new memory module a Align the notch in the module with the slot in the center of the NOTE If the memory connector module is not installed properly the computer b Slide the edge of the module firmly into the connector and rotate dogs not book No erro the module down until you feel a click If you do not feel the click message indicates this remove the module and reinstall it failure Replace the cover and screw Adding and Replacing Parts 119 www dell com support dell com K NOTE 2 4 G Hz Wireless LAN PC Cards may be removed and installed by the user Z NOTE Handle components and cards by their edges and avoid touching pins and contacts NOTICE If the memory module cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 10 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information Adding a Mini PCI Card If you ordered a Mini PCI card at the same time that you ordered your computer Dell has already installed the card for you A CAUTION FCC rules strictly prohibit users from installing 5 GHz 802 11a 802 11a b 802 11a b g Wireless LAN Mini PCI cards Under no circumstances should the u
112. nector stereo headphones speakers miniconnector two 4 pin USB 2 0 compliant connectors sensor compatible with IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR 7 pin mini DIN connector optional S video to composite video adapter cable Type IHA Mini PCI card slot Appendix 129 www dell com support dell com Ports and Connectors continued Modem Network adapter RJ 11 port RJ 45 port Communications Modem Type Controller Interface Network adapter Wireless optional Video Video type Data bus Video controller Video memory LCD interface TV support v 92 56K MDC softmodem internal AC 97 bus 10 100 1000 Ethernet LAN on system board internal Mini PCI Wi Fi 802 11b and 802 11a wireless support Bluetooth 64 bit hardware accelerated 4X AGP ATI Mobility RADEON 9000 32 MB or 64 MB LVDS NTSC or PAL in S video and composite modes Audio Audio type Audio controller Stereo conversion Appendix compatible with Soundblaster and Microsoft Windows Sound System Intel AC 97 20 bit stereo digital to analog 18 bit stereo analog to digital Audio continued Interfaces Internal External Speaker Internal speaker amplifier Volume controls AC 97 microphone miniconnector stereo headphones speakers miniconnector two 4 ohm speakers 2 W channel into 4 ohms keyboard shortcuts or program menus Display
113. nector on xr computer USB connector USB printer K on printer cable amp Printer Problems CHECK THE PRINTER CABLE CONNECTIONS Ensure that the printer cable is properly connected to the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE PRINTER IS TURNED ON See the documentation supplied with the printer Setting Up Your Computer VERIFY THAT Winpows RECOGNIZES THE PRINTER 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware 4 Click View installed printers or fax printers If the printer model is listed right click the printer icon 5 Click Properties and then click the Ports tab Ensure that the Print to the following port s setting is LPT Printer Port REINSTALL THE PRINTER DRIVER Sce Reinstalling Drivers and Utilities on page 108 Setting Up the Docking Device to Connect to a Network NOTICE Do not install a network adapter or a network adapter modem K NOTE A network combination PC Card until you complete the docking device setup adapter is also referred to as a network interface NOTICE To prevent serious operating system problems do not connect your controller NIC computer to a docking device until the Windows operating system setup on the computer is complete A docking device allows you to more fully integrate your portable compu
114. ng Device Driver Rollback or System Restore see Using System Restore on page 110 does not resolve the problem then reinstall the driver from the Drivers and Utilities CD 1 Save and close any open files and exit any open programs 2 Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autocd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue From the Language drop down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears Click Next The CD automatically scans your hardware to detect drivers and utilities used by your computer After the CD completes the hardware scan you can also detect other drivers and utilities Under Search Criteria select the appropriate categories from the System Model Operating System and Topic drop down menus A link or links appear s for the specific drivers and utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility that you want to install Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation
115. nnect the external keyboard 3 Tum on the computer 4 From the Windows desktop click the Start button point to AIl Programs point to Accessories and click Notepad 5 Type some characters on the external keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard Contact Dell see Contacting Dell on page 139 Unexpected Characters DISABLE THE NUMERIC KEYPAD Press basti to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit K NOTE When you attach an external keyboard the integrated keyboard remains fully functional Using the Keyboard and Touch Pad 69 www dell com support dell com 70 Using the Keyboard and Touch Pad SECTION 5 Using CDs DVDs and Other Multimedia Using CDs and DVDs CD and DVD Problems Sound and Speaker Problems Copying CDs Connecting a Television to the Computer www dell com support dell com La 72 NOTE Because of different worldwide file types not all DVD titles work in all DVD drives Using CDs and DVDs For information about using CDs and DVDs in your computer see the Tell Me How help file To access the help file see Accessing Help on page 98 CD and DVD Problems If you cannot play a CD or DVD High speed CD drive vibration is normal and may cause noise This noise
116. ny Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in Canada Otherwise we will ship the product to you freight collect If we determine that the problem is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis Appendix 165 www dell com support dell com 166 Appendix NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years following the first year of all limited warranties W
117. oard use may result in injury A CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the ergonomic guidelines in the Tell Me How help file when setting up and using your computer To access the help file see Accessing Help on page 98 This portable computer is not designed for continuous operation as office equipment For extended use in an office it is recommended that you connect an external keyboard When Working Inside Your Computer Before removing or installing memory modules Mini PCI cards or modems perform the following steps in the sequence indicated NOTICE The only time you should ever access the inside of your computer is when you are installing memory modules a Mini PCI card or a modem NOTICE Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module Mini PCI card or modem to help prevent possible damage to the system board 1 Shut down your computer and turn off any attached devices 2 Disconnect your computer and devices from electrical outlets to reduce the potential for personal injury or shock Also disconnect any telephone or telecommunication lines from the computer 3 Remove the main battery from the battery bay and if necessary the secondary battery from the module bay When Using Your Computer When Using Your Computer continued 4 Ground yoursel
118. of hardware and or software OR REPLACE the Pentium or Celeron processor with another Pentium or Celeron processor OR if Intel is unable to repair or replace the particular Pentium or Celeron processor REFUND the then current value of the Pentium or Celeron processor THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE PENTIUM OR CELERON PROCESSOR OR PENTIUM OR CELERON PROCESSOR BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE PROCESSOR Extent of Limited Warranty Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as errata Current characterized errata are available upon request This limited warranty is for purchasers in the United States and Canada only The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system s motherboard This limited warranty does not cover damages due to external causes including accident problems with electrical power usage not in accordance with product instructions misuse neglect alteration repair improper installation or improper testing How to Obtain Warranty Service To obtain warranty service for your Pentium or Celeron processor you may contact your computer system manufacturer in accordance with its instruction
119. ogram go to www dell com us en pub topics sbtopic_015_ccare htm If you do not have Internet access call your customer care representative or call 1 800 624 9897 Total Satisfaction Return Policy U S Only We value our relationship with you and want to make sure that you re satisfied with your urchases That s why we offer a Total Satisfaction return policy for most products that you P J Policy P j the end user customer purchase directly from Dell Under this policy you may return to Dell P J poilcy j products that you purchased directly from Dell for a credit or a refund of the purchase price paid less shipping and handling and applicable restocking fees as follows New Hardware Products and Accessories All new hardware accessories parts and unopened software still in its sealed package excluding the products listed below may be returned within 30 days from the date on the packing slip or invoice To return applications software or an operating system that has been installed by Dell you must return the entire computer A different return policy applies to nondefective products purchased through Dell s Software and Peripherals division by customers of our Small and Medium Business divisions Those products may be returned within 30 days from the date on the packing slip or invoice but a fifteen percent 15 restocking fee will be deducted from any refund or credit The Total Satisfaction Return Policy and Softw
120. ollowing safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage General Do not attempt to service the computer yourself unless you are a trained service technician Always follow installation instructions closely If you use an extension power cable with your AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable Do not push objects into air vents or openings of your computer Doing so can cause fire or electric shock by shorting out interior components Do not store your computer in a low airflow environment such as a carrying case or a closed briefcase while the computer is turned on Restricting airflow can damage the computer or cause a fire Keep your computer away from radiators and heat sources Also do not block cooling vents Avoid placing loose papers underneath your computer do not place your computer in a closed in wall unit or on a bed sofa or rug Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items that will reduce cooling also do not use the AC adapter inside a carrying case The AC adapter may become hot during normal operation of your computer Use care when handling the adapter durin
121. om 112 Solving Problems 4 Click the System Restore tab 5 Ensure that Turn off System Restore is unchecked Resolving Software and Hardware Incompatibilities Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured To check for conflicts on a computer running Windows XP 1 Click the Start button and click Control Panel 2 Click Performance and Maintenance and click System 3 Click the Hardware tab and click Device Manager 4 In the Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red x if the device has been disabled 5 Double click any conflict to display the Properties window If an IRO conflict exists the Device status area in the Properties window reports the cards or devices that share the device s IRQ 6 Resolve conflicts by reconfiguring the devices or removing the devices from the Device Manager To use the Windows XP Hardware Troubleshooter 1 Click the Start button and click Help and Support 2 Type hardware troubleshooter in the Search field and click the arrow to start the search 3 Click Hardware Troubleshooter in the Search Results list 4 Inthe Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and click Next Reinstalling Microsoft Windows XP Before Yo
122. on page 98 MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Tum off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION Eliminate sunlight glare which can cause poor picture quality ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and click Control Panel 2 Click Appearance and Themes 3 Click the area you want to change or click the Display icon 4 Try different settings for Color quality and Screen resolution SEE ERROR MESSAGES If an error message appears see Error Messages on page 98 If only part of the display is readable CONNECT AN EXTERNAL MONITOR 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell see Contacting Dell on page 139 Scanner Problems CHECK THE POWER CABLE CONNECTION Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on CHECK THE SCANNER CABLE CONNECTION Ensure that the scanner cable is firmly connected to the
123. onal Switchboard Home Small Business Fax Switchboard Home Small Business 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 Dominica Dominican Republic General Support General Support toll free 1 866 278 6821 1 800 148 0530 Ecuador El Salvador General Support General Support toll free 999 119 01 899 753 0777 Finland Helsinki International Access Code 990 Country Code 358 City Code 9 Website support euro dell com E mail fin_support dell com E mail Support servers Nordic_support dell com Technical Support Technical Support Fax Relational Customer Care Home Small Business Customer Care Fax Switchboard 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 144 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business Technical Support Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Care Switchboard Sales Fax 0825 387 270 0825 823 833 0825 004 700
124. ort dell com 36 IRREGULAR DIAL TONE If you have voice mail service you might hear an irregular dial tone when you have messages Contact your telephone company for instructions on restoring a dial tone TURN OFF CALL WAITING CATCH PHONE See your telephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware click Phone and Modem Options click the Dialing Rules tab and then click Edit 3 In the Edit Location window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 4 Click Apply and click OK 5 Close the Phone and Modems Options window 6 Close the Control Panel window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware and click Phone and Modem Options 3 Click the Modems tab 4 Click the COM port for your modem 5 Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly E Mail Problems ENSURE THAT YOU ARE CONNECTED TO THE INTERNET With the Outlook Express e mail program open click File If Work Offline has a check mark next to it click the check mark to remove it
125. ou are connecting to an ad hoc network which does not use any routers or access points click the check box labeled This is a computer to computer ad hoc network wireless access points are not used 9 Click OK Your new network name appears in the Preferred networks area Setting Up a Home and Office Network 89 www dell com support dell com 90 Wireless Network Connection Properties AR Available networks Use Windows to configure my wireless network settings To connect to an available network click Configure wireless i WaveL4N Network A v Prefered networks below Automatically connect to available networks in the order listed wireless Leam about setting up wireless network configuration Finalizing your Network Connection Security Settings To finalize your connection you must change your wireless security settings to match the wireless network you are trying to connect to Choose one of the following connection options based on the security settings for your network e Connecting to a Network with no Security Related Requirements Common for home and small office networks e Connecting to a Network with Wi Fi Protected Access WPA Security Requirements e Connecting to a Network with Wired Equivalent Protocol WEP Security Requirements Setting Up a Home and Office Network Connecting to a Network with no Security Related Requirem
126. ple times NOTICE Do not press any key when the following message appears Press any key to boot from the CD When the Regional and Language Options screen appears select the settings for your location and then click Next Enter your name and organization optional in the Personalize Your Software screen and click Next If you are reinstalling Windows XP Home Edition at the What s your computer s name window enter a name for your computer or accept the name provided and click Next If you are reinstalling Windows XP Professional at the Computer Name and Administrator Password window enter a name for your computer or accept the one provided and a password and then click Next If the Modem Dialing Information screen appears enter the requested information and click Next 10 Enter the date time and time zone in the Date and Time Settings window and click Next 11 If the Networking Settings screen appears click Typical and click Next 12 Ifyou are reinstalling Windows XP Professional and you are prompted to provide further information regarding your network configuration enter your selections If you are unsure of your settings accept the default selections Windows XP installs the operating system components and configures the computer The computer automatically restarts NOTICE Do not press any key when the following message appears Press any key to boot from the CD 13 When the Welcome to Microsoft sc
127. ployees Technical Support direct PAD and general Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts 500 5000 employees Customer Care Central Government Customer Care Local Government amp Education Customer Care Health Customer Care Home and Small Business Sales Corporate Public Sector Sales 0870 908 0500 0870 908 0800 01344 373 185 or 01344 373 186 0870 906 0010 0870 908 0500 01344 373 196 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 Uruguay General Support toll free 000 413 598 2521 Appendix 155 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access Code 011 Country Code 1 Automated Order Status Service AutoTech portable and desktop computers Consumer Home and Home Office Technical Support Customer Service DellNet Service and Support Employee Purchase Program EPP Customers Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts DPA Business Customer Service and Technical Support Employee Purchase Program EPP Customers Projectors Technical Support Public government edu
128. ps searching and starts the operating system To control the boot devices select highlight a device by pressing the or key and then enable or disable the device or change its order in the list e To enable or disable a device highlight the item and press fest Enabled items appear as white and display a small triangle to their left disabled items appear blue or dimmed without a triangle e To reorder a device in the list highlight the device and then press or not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit the system setup program Performing a One Time Boot You can set a one time only boot sequence without entering the system setup program You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive 1 Shut down the computer 2 Connect the computer to an electrical outlet 3 Turn on the computer When the DELL logo appears press immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again 4 When the boot device list appears highlight the device from which you want to boot and press e me The computer boots to the selected device The next time you reboot the computer the normal boot order is restored Changing Printer Modes Set the Parallel
129. r see Using a Battery on page 46 The reserve battery is a long life battery and it is very possible that you will never need to replace it However should you need to replace it see page 51 for instructions Do not dispose of the battery along with household waste Contact your local waste disposal agency for the address of the nearest battery deposit site When Using Your Computer www dell com support dell com 18 When Using Your Computer SECTION 1 A Tour of Your Computer Front View Left Side View Right Side View Back View Bottom View www dell com support dell com 20 Front View display keyboard status lights mute button power button device status lights volume control buttons keyboard touch pad buttons touch pad speaker 7 speaker display latch DISPLAY For more information about your display see the Tell Me How help file To access the help file see Accessing Help on page 98 POWER BUTTON Press the power button to turn on the computer or exit a power management mode For more information about power management see the Tell Me How help file To access the help file see Accessing Help on page 98 NOTICE To avoid losing data turn off your computer by performing a Microsoft Windows operating system shutdown see Turning Off Your Computer on page 43 rather than by pressing the power button If the computer stops responding press a
130. r and verify that it is working properly If the computer does not start or if you cannot identify the damaged components contact Dell see Contacting Dell on page 139 If You Drop or Damage Your Computer 1 Save and close any open files exit any open programs and shut down the computer sce Turning Off Your Computer on page 43 2 Disconnect the AC adapter from the computer and from the electrical outlet 3 Turn off any attached external devices and disconnect them from their power sources and then from the computer 4 Remove and reinstall the battery 5 Turn on the computer If the computer does not start or if you cannot identify the damaged components contact Dell see Contacting Dell on page 139 Resolving Other Technical Problems Go TO THE DELL SUPPORT WEBSITE Goto support dell com for help with general usage installation and troubleshooting questions See Dell Technical Support Policy U S Only on page 138 for a description of the hardware and software support provided by Dell E MAIL DELL Go to support dell com and then click E Mail Dell in the Communicate list Send an e mail message to Dell about your problem you can expect to receive an e mail message from Dell within hours See Dell Technical Support Policy U S Only on page 138 for a description of the hardware and software support provided by Dell Contact DELL Ifyou cannot solve your problem using the Dell Support websi
131. r s packaging which must be in as new condition prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment To qualify for refund or replacement returned products must be in as new condition software products must be unopened and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Computer Corporation Dell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of 1 year from the original purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at Dell s expense Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear Making a Claim Claims must be ma
132. ree toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free 818 1350 800 858 2437 800 858 2333 800 858 2060 800 858 2222 800 858 2062 800 858 2055 800 858 2628 800 858 2999 800 858 2955 800 858 2020 800 858 2669 800 858 2572 800 858 2355 800 858 2811 800 858 2621 Colombia General Support 980 9 15 3978 Costa Rica General Support 0800 012 0435 Czech Republic Prague International Access Code 00 Country Code 420 City Code 2 Website support euro dell com E mail czech_dell dell com Technical Support Customer Care Fax TechFax Switchboard 02 22 83 27 27 02 22 83 27 11 02 22 83 27 14 02 22 83 27 28 02 22 83 27 11 Appendix 143 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Denmark Copenhagen International Access Code 00 Country Code 45 Website support euro dell com E mail Support portable computers den_nbk_support dell com E mail Support desktop computers den_support dell com E mail Support servers Nordic_server_support dell com Technical Support Customer Care Relational Home Small Business Customer Care Switchboard Relational Fax Switchboard Relati
133. reen appears click Next 14 When the How will this computer connect to the Internet message appears click Skip 15 When the Ready to register with Microsoft screen appears select No not at this time and click Next 16 When the Who will use this computer screen appears you can enter up to five users Click Next 17 Click Finish to complete the setup and remove the CD from the drive Reinstalling Drivers and Software l1 Reinstall the appropriate drivers see Drivers on page 107 2 Reinstall your virus protection software See the documentation that came with the software for instructions 3 Reinstall your other software programs See the documentation that came with the software for instructions Solving Problems 115 www dell com support dell com 116 Solving Problems SECTION 8 Adding and Replacing Parts Adding Memory Adding a Mini PCI Card Replacing the Hard Drive www dell com support dell com Adding Memory You can increase your computer memory by installing memory modules on the system board Sce Specifications on page 128 for information on the memory supported by your computer Be sure to add only memory modules that are intended for your computer K NOTE Memory modules CAUTION Before working inside your Dell computer read the purchased from Dell are safety instructions on page 11 covered under your computer warranty 118 l1 Save and close any ope
134. rmation Mexico Only The following information is provided on the device s described in this document in compliance with the requirements of the official Mexican standards NOM Exporter Importer Ship to Model number Supply voltage Frequency Current Consumption Output voltage Output current Dell Computer Corporation One Dell Way Round Rock TX 78682 Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D E Dell Computer de M xico S A de C V al Cuidado de Kuehne amp Nagel de M xico S de R I Avenida Soles No 55 Col Pe on de los Ba os 15520 M xico D E PPO5L 100 240 VAC 50 60 Hz 1 5 A 19 5 VDC 4 92 A Limited Warranties and Return Policy Dell branded hardware products purchased in the U S or Canada come with either a 90 day l year 2 year 3 year or 4 year limited warranty To determine which warranty came with your hardware product s see your packing slip or invoice The following sections describe the limited warranties and return policy for the U S the limited warranties and return policy for Canada the manufacturer guarantee for Latin America and the Caribbean and the Intel Pentium and Celeron warranty for the U S and Canada Limited Warranty for Dell Branded Hardware Products U S Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship i
135. s or you may contact Intel To request warranty service from Intel you should call Intel at 1 800 628 8686 during the warranty period during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this Intel warranty card 4 a description of the computer system including the brand and model and 5 an explanation of the problem Note The Customer Service Representative may need additional information from you depending on the nature of the problem The replacement processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one 1 year whichever is longer WARRANTY LIMITATIONS AND EXCLUSIONS THESE WARRANTIES REPLACE ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE INTEL DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERI
136. s and Other Hardware 2 Click Mouse 3 Try adjusting the settings To VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Shut down the computer see Turning Off Your Computer on page 43 2 Disconnect the mouse 3 Turn on the computer 4 At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD DRIVER See Reinstalling Drivers and Software on page 115 External Keyboard Problems CHECK THE KEYBOARD CABLE Shut down the computer see Turning Off Your Computer on page 43 Disconnect the keyboard cable and check it for damage If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer Using the Keyboard and Touch Pad CHECK THE EXTERNAL KEYBOARD 1 Turn off the computer wait 1 minute and turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine 3 From the Windows desktop click the Start button point to All Programs point to Accessories and click Notepad 4 Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard To VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Tum off the computer 2 Disco
137. s and disconnect the telephone cable If your computer has a modem RJ 11 connector and a network RJ 45 connector insert the telephone cable into the RJ 11 connector not the RJ 45 connector PC Cards may become very warm during normal operation Use care when removing PC Cards after their continuous operation Before you clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Power Use only the Dell provided AC adapter approved for use with this computer Use of another AC adapter may cause a fire or explosion Before you connect the computer to an electrical outlet check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source To remove the computer from all power sources turn the computer off remove the battery pack and disconnect the AC adapter from the electrical outlet To help prevent electric shock plug the AC adapter and device power cables into properly grounded power sources These power cables may be equipped with 3 prong plugs to provide an earth grounding connection Do not use adapter plugs or remove the grounding prong from the power cable plug If you use a power extension cable use the appropriate type 2 prong or 3 prong to mate with the AC adapter power cable Be sure that nothing rests on your AC adap
138. s at the front of this guide see page 11 Adding and Replacing Parts 123 www dell com support dell com 124 K NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell NOTE You need the Operating System CD to install the Microsoft Windows operating system You also need the Drivers and Utilities CD for your computer to install the drivers and utilities on the new hard drive Ensure that the work surface is flat and clean to prevent scratching the computer cover Save and close any open files exit any open programs and shut down the computer see Turning Off Your Computer on page 43 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure Turn the computer over Use a small screwdriver to loosen the M2 5 x 5 mm screw M2 5 x 5 mm screw 7 Turn the computer over so that it is upright Adding and Replacing Parts NOTICE When the hard drive is not in the computer store it in protective 11 12 14 antistatic packaging See Protecting Against Electrostatic Dischar
139. s or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own Model PPO5L July 2003 P N 4N142 Rev A01 Contents CAUTION Safety Instructions 11 Generale one Bnd eh Ade Sat ieee 6 Be 11 Power Sie oF aS te e fi SOM Go eae or BGs 12 Battery nek ae Chae ates tees Gee Leu 13 Alb Travelin o os a Sern po Lul lee ES a wee Be Seek 14 EMC Instructions i eo aa e e 14 California Residents 2 2 2 ee 14 When Using Your Computer 15 Ergonomic Computing Habits 00 16 When Working Inside Your Computer 2 16 Protecting Against Electrostatic Discharge 17 Battery Disposal uil ae ey kl ge hee we ae n 17 1 A Tour of Your Computer Front VIEW db pi Ae Re hee Be es eked 20 Left Side View correlati AS BS 23 Right Side View 0 25 Back VieWi our id ee S Beep ek a eres 26 Bottom View 30 2 Setting Up Your Computer Connecting to the Internet 34 Setting Up Your Internet Connection 34 Contents 3 Modem and Internet Connection Problems 35 E Mail Problems 36 Transferring Information to a New Computer 37 Setting Up a Printer 38 Printer Gable te i 08 de felina Lai god de HOA eB 39 Connecting a Parallel Printer 0 0 0000 39 Connecting a USB Printer 0 0 40 Printer Problems 40 Setting Up the Docking Device to Connect to a Network 41 Power Protection Devices
140. ser install such a device Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card If you are removing and or installing a 2 4 GHz 802 11b 802 11b g Mini PCI card follow the instructions noted below Only products approved for use in your portable computer may be installed Approved Mini PCI cards may be purchased only from Dell A CAUTION Before working inside your computer read the safety instructions at the front of this guide see page 11 Ensure that the work surface is flat and clean to prevent scratching the computer cover Save and close any open files exit any open programs and shut down the computer see Turning Off Your Computer on page 43 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 120 Adding and Replacing Parts 4 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before procceding 5 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure 6 Turn the computer over and remove the screw from the Mini PCI card cover 7 Place your finger under the cover at the indentation and lift and slide the cover open Adding and Replacing Parts 121 www dell com support dell com 8 Ifa Mini PCI card is not
141. sks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media Appendix 161 www dell com support dell com 162 Appendix During the remaining years For the remaining period of the limited warranty we will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if I purchased a service contract If your service contract is with Dell service will be provided to you under the terms of the s
142. support dell com 38 5 8 On the Which computer is this screen click Old Computer and click Next On the Select a transfer method screen click the transfer method you prefer On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears Click Finish To transfer data to the new computer 1 3 On the Now go to your old computer screen on the new computer click Next On the Where are the files and settings screen select the method you chose for transferring your settings and files and click Next The wizard reads the collected files and settings and applies them to your new computer When all of the settings and files have been applied the Finished screen appears Click Finished and restart the new computer Setting Up a Printer NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to Setting Up Your Computer Obtain and install updated drivers Connect the printer to the computer Load paper and install the toner or ink cartridge Contact the printer manufacturer for technical assistance Printer Cable Your printer connects to your computer with cither a USB cable or a parallel cable Your printer may not come with a printer cable so i
143. te or e mail service call Dell for technical assistance see Contacting Dell on page 139 See Dell Technical Support Policy U S Only on page 138 for a description of the hardware and software support provided by Dell Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the device and the programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if you e Upgrade your operating system e Reinstall your operating system e Connect or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver Click the Start button and click Control Panel Under Pick a Category click Performance and Maintenance Click System In the System Properties window click the Hardware tab
144. ter s power cable and that the cable is not located where it can be tripped over or stepped on CAUTION Safety Instructions A CAUTION Safety Instructions continued If you are using a multiple outlet power strip use caution when plugging the AC adapter s power cable into the power strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Battery e Use only Dell battery modules that are approved for use with this computer Use of other types may increase the risk of fire or explosion Do not carry a battery pack in your pocket purse or other container where metal objects such as car keys or paper clips could short circuit the battery terminals The resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns e The battery poses a burn hazard if you handle it improperly Do not disassemble it Handle a damaged or leaking battery pack with extreme care If the battery is damaged electrolyte may leak from the cells and may cause personal injury e Keep the battery away from children Do not store or leave your computer or battery pack near a heat source such as a radiator fireplace stove
145. ter into a desktop environment For instructions and details on setting up a docking device refer to the documentation that came packaged with the device Power Protection Devices Several devices are available to protect against power fluctuations and failures e Surge protectors e Line conditioners e Uninterruptible power supplies UPS Setting Up Your Computer 41 www dell com support dell com K 42 NOTE To ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that provides surge protection Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions The level of protection is usually commensurate with the cost of the surge protector Some surge protector manufacturers include warranty coverage for certain types of damage Carefully read the device warranty when choosing a surge protector A device with a higher joule rating offers more protection Compare joule ratings to determine the relative effectiveness of different devices NOTICE Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes When lightning occurs in your area disconnect the telephone line from the telephone wall jack and discon
146. ter for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it Power Problems CHECK THE POWER LIGHT When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer CHARGE THE BATTERY The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Turn on the computer Using Batteries and Module Bay Devices CHECK THE BATTERY STATUS LIGHT If the battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Turn off the computer see Turning Off Your Computer on page 43 disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective Contact Dell see Contacting Dell on page 139 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Check the AC adapter cable connections If the AC adapter
147. ttery 14 8 VDC Battery continued Charge time with computer off approximate Operating time Life span approximate Temperature range Operating Storage AC Adapter approximately 2 hours approximately 3 to 4 hours 6 cell battery approximately 2 to 3 hours 4 cell battery NOTE Battery operating time can be significantly reduced under certain power intensive conditions See page 46 for more information on battery life 300 discharge charge cycles 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F Input voltage Input current maximum Input frequency Output current Output power Rated output voltage Dimensions Height Width Depth Weight with cables Temperature range Operating Storage 90 264 VAC L7A 47 63 Hz 5 5 A maximum at 4 second pulse 4 5 A continuous 90 W or 65 W 19 5 VDC 27 94 mm 1 1 inches 58 42 mm 2 3 inches 133 85 mm 5 25 inches 0 4 kg 0 9 Ib 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F Appendix 133 www dell com support dell com 134 Appendix Physical Height 30 8 mm 1 2 inches Width 315 mm 12 4 inches Depth 259 4 mm 10 2 inches Weight With travel module With CD drive Environmental Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration using a random vibration spectrum that simulates user environment Operating Storag
148. twork Authentication drop down menu select Open Earlier versions of Dell wireless software may not contain the drop down menus If you are using an earlier version select the check box labeled Data encryption WEP enabled and go to step 5 Wireless network properties Association Authentication Network name SSID Wireless network key Network Authentication Data encryption Network key Confirm network key Key index advanced wireless This network requires a key for the following Open WEP 1 C The key is provided for me automatically password go to step 8 automatically From the Data encryption drop down menu select WEP If the wireless network does not require a network key for example De select the check box labeled The key is provided for me Setting Up a Home and Office Network 93 www dell com support dell com 7 Enter the WEP network key provided by your network administrator in the Network key field 8 Enter this key again in the Confirm network key field NOTE Your computer 9 Click OK 94 may take up to a minute to attach to the network Your network setup is complete Setting Up a Home and Office Network SECTION 7 Solving Problems Finding Solutions Accessing Help Error Messages Video and Display Problems Scanner Problems Drive Problems PC Card Prob
149. u Reinstall If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver first try using Windows XP Device Driver Rollback see Using Windows XP Device Driver Rollback on page 108 If Device Driver Rollback does not resolve the problem then use System Restore see Using System Restore on page 110 to return your operating system to the operating state it was in before you installed the new device driver Reinstalling Windows XP To reinstall Windows XP perform all the steps in the following sections in the order in which they are listed The reinstallation process can take to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software NOTICE The Operating System CD provides options for reinstalling Windows XP The options can overwrite files and possibly affect programs installed on your hard drive Therefore do not reinstall Windows XP unless instructed to do so by a Dell technical support representative NOTICE To prevent conflicts with Windows XP disable any virus protection software installed on your computer before you reinstall Windows XP See the documentation that came with the software for instructions Booting From the Operating System CD 1 Save and close any open files and exit any open programs 2 Insert the Operating System CD If any program starts automatic
150. ult your network administrator if you are unsure of the type of network you are connecting to Connecting to Wireless Local Area Networks Before you can connect to a wireless Local Area Network LAN you must have specific information about your network Be sure to get the name of your wireless network along with any special security settings from your network administrator These settings are unique to your network and cannot be provided by Dell Determining your Network Type Wireless networks fall into two categories infrastructure networks and ad hoc networks An infrastructure network uses routers or access points to connect several computers together An ad hoc network does not use routers or access points and consists of computers that broadcast to one another Infrastructure Network Ad Hoc Network Setting Up a Home and Office Network Connecting to a Network in Windows XP Your wireless network card requires proper software and drivers in order to connect to a network This software is pre installed from the factory If the software is removed or corrupted follow the instructions listed in the User s Guide for your wireless card The User s Guide is located on your Drivers Utilities and Applications CD that came with your computer in the User s Guides Network User s Guides category The User s Guide is also available on the Dell Support website at support dell com 1 2 3 Click Start Control Panel
151. untry Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers New Zealand International Access Code 00 Country Code 64 E mail New Zealand nz_tech_support dell com E mail Australia au_tech_support dell com Home and Small Business Government and Business Sales Fax 0800 446 255 0800 444 617 0800 441 567 0800 441 566 Nicaragua General Support 001 800 220 1006 Norway Lysaker International Access Code 00 Country Code 47 Website support euro dell com E mail Support portable computers nor_nbk_support dell com E mail Support desktop computers nor_support dell com E mail Support servers nordic_server_support dell com Technical Support 671 16882 Relational Customer Care 671 17514 Home Small Business Customer Care 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669 Poland Warsaw Website support euro dell com International Access Code 011 E mail pl_support dell com Country Code 48 Customer Service Phone 5795 700 City Code 22 Customer Care 5795 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Appendix 151 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website
152. uring certain critical phases of flight for example takeoff and landing Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m 10 000 ft Please follow the airline s specific instructions as to when the use of a PED is allowed EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate EMC classification for the intended environment For parallel printers a cable is available from Dell If you prefer you can order a cable from Dell at its worldwide website at www dell com Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s input output panel California Residents WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash your hands after handling the cord CAUTION Safety Instructions When Using Your Computer Observe the following safe handling guidelines to prevent damage to your computer When setting up the computer for work place it on a level surface When traveling do not check the computer as baggage You can put your computer t
153. will be connected e Otheradd on hardware carries the longer of either a 1 year limited warranty for new parts and a 90 day limited warranty for reconditioned parts or for both new and reconditioned parts the reminder of the warranty for the Dell computer on which such parts are installed The limited warranty on all Dell branded products begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the availability of limited warranties at its discretion but any changes will not be retroactive What do I do if I need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available Individual Home Consumers U S Only Technical Support 1 800 624 9896 Customer Service 1 800 624 9897 Individual Home Consumers who purchased through an Employee Purchase Program Technical Support and Customer Service 1 800 822 8965 Home and Small Business Commercial Customers Technical Support and Customer Service 1 800 456 3355 Medium Large or Global Commercial Customers Healthcare Customers and Value Added Resellers VARS Technical Support and Customer Service 1 800 822 8965 Government and Education Customers Technical Support and Customer Service 1 800 234 1490 Dell Branded Memory 1 888 363

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