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Dell 4100 Laptop User Manual

1. 04321 1098 7 6 15 1413 1211 Fin sinai operino o Red video RED O oreen o ereen video SSS ue o oiveviseo SS ooce_wowio2 1 Monitor seam fenvee o ENV power source orc esene 1 Digital monitor sense monttor detect IDE Doc oara i Montor detect serial data smic_ 0_ Horizontal synchronization veme o vertical synchronieation S Video TV Out Connector Use this connector on the right side of the computer to connect your computer to a television S Video Composite Video evo e Jocwrs Back to Contents Page Back to Contents Page Conserving Power Dell Inspiron 4100 Conservation Tips Power Conservation Modes Power Options Properties Conservation Tips You automatically conserve battery power each time you attach your computer to an electrical outlet When the AC adapter is attached the battery is charged while the computer uses AC power Your battery s life expectancy is largely determined by the number of times it is charged so use an AC power source to run the computer if one is available When the computer is using battery power remove the PC Cards that you are not using When possible attach your computer to an electrical outlet when you play CDs and DVDs Playing a CD or DVD uses a lot of battery power Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time Power Conservation Modes Standby Mo
2. Attach headphones or speakers to the M connector Attach a microphone to the connector Modem Connector To use your computer s internal modem connect the telephone cable to the modem connector For information on using the modem see the online modem documentation supplied with your computer Network Connector To use your computer s integrated network adapter use this connector to connect the computer to a network NOTICE The network connector is slightly larger than the modem connector Do not plug a telephone cable into the network connector For information on using the network adapter see the online network adapter documentation supplied with your computer S Video TV Out Connector Use this connector to attach your computer to a television c Air Vent HINT The computer turns on the fans only when the computer gets hot They may run most of the time or very seldom depending on your use of the computer Because the fans spin at a high rate of speed they may make a noise This noise is normal and does not indicate a problem with the fans or the computer The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire Back View NOTICE To avoid damaging the computer wait 5 seconds after turning off the com
3. Boot Sequence Description Option Boot First Device Tells the computer where to look first for the software it needs to start the operating system Boot Second Device Tells the computer where to look next if it cannot find the software on the drive identified in Boot First Device Boot Third Device Tells the computer where to look next if it cannot find the software on the drives identified in Boot First Device or Boot Second Device For a change in the boot sequence options to take effect you must reboot your computer Changing Printer Modes Set the Parallel Mode option according to the type of printer or device connected to the parallel port To determine the correct mode to use see the documentation that came with the device Setting Parallel Mode to Disabled disables the parallel port and its assigned LPT address freeing its interrupt for another device to use Changing COM Ports Serial Port allows you to map the address of the serial port or to disable the serial port and its assigned COM address freeing that interrupt for another device to use Enabling the Infrared Sensor JE 1 Press sl and repeat to locate the I nfrared Data Port option under the Basic Device Configuration heading of the system setup program 2 Press the down arrow key to highlight Disabled next to Infrared Data Port 3 Press the right arrow key to highlight a COM port Ensure that the COM port that you highlight is different from the Serial
4. Ifthe power light is off press the power button Ifthe power light is on your power management settings may have caused the display to turn off Try pressing any key or move the cursor to exit standby mode Check the battery If you are using a battery to power your computer the battery charge may be depleted Connect the computer to an electrical outlet using the AC adapter and turn on the computer Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp If the device is plugged into a surge protector try plugging it directly into an electrical outlet Check the AC adapter Check the AC adapter cable connections If the AC adapter has a light ensure that it is on Connect the computer directly to an electrical outlet Bypass power protection devices power strips and the extension cable to verify that the computer turns on Adjust the Power Properties Search for the keyword standby in Windows Help See Accessing Help Files JE Switch the video image If your computer is attached to an external monitor press fe to switch the video image to the display If the display is difficult to read JEA A Adjust the brightness Press to increase the brightness or press E to decrease the brightness Move the subwoofer away from the computer or monitor If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60
5. 1 M2 x 3 mm screws 2 9 Pull up on the pull tab that is attached to the display feed flex cable connector to remove the tab from the interface connector on the system board 10 Lift the display assembly up and out of the bottom case a a i M2 5 x 5 mm E E M2 x4 mm rubber screw covers 6 M2 x 4 mm screws 5 M2 5 x 5 mm screws 4 6 display feed flex cable display bezel 7 flex cable retention bracket top cover 8 aisplay pane Removing the 14 1 Inch Display Bezel NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the display assembly 3 Use a plastic scribe to pry the six rubber screw covers out of the screw holes located on the front of the bezel 4 Remove the six M2 5 x 5 mm screws located on the front of the bezel NOTICE Carefully separate the bezel from the top cover to avoid damage to the bezel 5 Starting at the bottom of the display panel by the DELL logo use your fingers to separate the bezel from the top cover by lifting up the inside of the bezel while pushing in on the outside Removing the 14 1 Inch Display Panel NOTICE Disconnect the c
6. 8 Rest the key face of the keyboard on the palm rest NOTICE Do not pull on the keyboard flex and track stick cables 9 Pull up on the keyboard connector to disconnect it from the interface connector on the system board 1 boss support 5 2 3 4 5 10 Remove the keyboard from the bottom case Replacing the Keyboard 1 Place the keyboard on the palm rest at the front of the computer with the keys face down and the connector toward the back of the computer NOTICE To avoid damage to the connector pins press the keyboard connector evenly into the interface connector on the system board and do not reverse the keyboard connector 2 Connect the keyboard connector to the interface connector on the system board The keyboard connector may have a label on it that shows the correct orientation of the keyboard connector to the system board interface connector 3 Carefully turn the keyboard over Align the keyboard boss support fit the left side of the keyboard into place and then snap the right side of the keyboard into place NOTICE Position the keyboard flex and track stick cables so that they are not pinched when you replace the keyboard in the bottom case 4 Check that the keyboard is correctly installed The keys should be flush with the left and right surfaces of the palm rest 5 Replace the center control cover close the display assembly and turn the computer over 6 Reinstall the five M2 5 x 12 mm screw
7. Place your finger under the cover at the indentation and lift and slide the cover open M2 5 x 12 mm screw 1 captive screws 2 Removing the Memory Modules NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the memory module cover NOTICE To prevent damage to the memory module connector do not use tools to spread the inner metal tabs that secure the memory module 2 Use your fingertips to carefully spread apart the inner tabs on each end of the memory module socket The module should pop up JDIM 1 JDIM 2 memory module sockets 2 inner tabs 2 per socket 3 Lift the memory module out of its socket Replacing the Memory Modules 1 If you only have one memory module install it in the connector labeled J DIM1 on the system board Install a second memory module in the connector labeled J DI M2 K HINT Memory modules are keyed or designed to fit into their sockets in only one direction NOTICE The memory module must be inserted at a 45 degree angle to avoid damaging the connector 2 Align the notch in the memory module with the slot in the center of the socket 3 Slide the edge conne
8. turning off the display and turning off the hard drive Power Options Properties Power Schemes Alarms Power Meter Advanced Hibemate P i Select the power scheme with the most appropriate settings For this computer Nate that changing the settings below will modify the selected scheme Power schemes Save Ag Delete Settings for Portable Laptop power scheme When computer is Plugged in Running on batteries Tum off monitor after 15 mins After 5 mins Tum off hard disks After 30 mins Ater 10 mins x System stand by Afer 20 mins Atter 5 mins System hibemates Never Newer Cancel Apply Alarms Tab K HINT To enable audible alarms click each Alarm Action button and select Sound alarm The Low battery alarm and Critical battery alarm settings alert you with a message when the battery charge falls below a certain percentage When you receive your computer the Lower battery alarm and Critical battery alarm check boxes are selected Dell recommends that you continue to use these defaults Power Options Properties Power Meter Tab The Power Meter tab displays the current power source and amount of battery charge remaining Power Options Properties Advanced Tab The Advanced tab allows you to Set icon and standby password options Program the following functions o Activate standby mode o Activate hibernate mode o Shut
9. Device Groups area does not list the names of all the components or devices you know are part of your computer For example you may not see a printer listed although you know one is attached to your computer Instead the printer is listed as a parallel port The computer recognizes the parallel port as LPT1 which is an address that tells the computer where to send outgoing information and where to look for incoming information Because your printer is a parallel communications device the computer recognizes the printer by its LPT1 address and identifies it as a parallel port You can test your printer connection in the Parallel Ports tests Back to Contents Page Back to Contents Page Ports and Connector Pin Outs Dell Inspiron 4100 Port Locations Serial Connector Parallel Connector Docking Connector PS 2 Connector USB Connector Video Connector S Video TV Out Connector Port Locations 1 air intake 6 PS 2 connector 2 3 parallel connector 8 vdeo connector x docking connector 9 AC adapter connector sfarven o o o Serial Connector Use the 9 pin serial connector to attach a serial device to the computer The serial connector passes data in serial format 1 bit at a time over one line This connector supports a variety of devices including a serial mouse that require serial data transmission If you reconfigure your hardware you may need pin number and signal information for the serial conne
10. Hardware tab and then click Device Manager In the Device Manager window right click the device for which the new driver was installed and then click Properties Click the Drivers tab Click Roll Back Driver Manually Reinstalling Drivers Reinstalling the Modem or Network Adapter Driver Windows XP 1 10 11 Insert the Drivers and Utilities CD into the CD or DVD drive Click the Start button and click Control Panel Under Pick a category click Performance and Maintenance Under or pick a Control Panel icon click System Click the Hardware tab Click Device Manager Ifyou are installing a modem driver click Modem and then click the appropriate modem If you are installing a network adapter click Network adapters and then click 3Com 3C920 Integrated Fast Ethernet Controller Click Action and then click Update Driver Click Install from a list or specific location Advanced and then click Next Verify that Search removable media is selected and then click Next When the name of the appropriate driver appears click Next Click Finish and restart your computer Reinstalling the Modem or Network Adapter Driver Windows 2000 1 10 11 Save and close any open files exit any open programs and insert your Drivers and Utilities CD Click the Start button point to Settings and then click Control Panel Double click the System icon Click the Hardware tab Click Device Manager If you are instal
11. Port COM port 4 Press the down arrow key to highlight Fast IR or Slow IR Dell recommends that you use Fast IR If the infrared device cannot communicate with your computer turn off the computer and repeat this procedure to change the setting to Slow IR Esc 5 Press ES to save the changes and exit the system setup program The Microsoft Windows operating system starts automatically 6 Follow the instructions on the screen while the infrared sensor driver is installing 7 Atthe end of the install process click Yes to restart the computer 8 When your computer detects the presence of another activated infrared device double click the infrared icon that appears on the Windows taskbar K HINT If the infrared device cannot communicate with your computer turn off the computer and repeat this procedure to change the system setup program setting to Slow IR If the infrared device still cannot communicate with your computer contact the infrared device manufacturer The Infrared Monitor screen appears 9 Click the Options tab and then click Enable I nfrared Communication 10 Click OK See the infrared device documentation for device setup instructions Back to Contents Page Back to Contents Page Solving Problems Dell Inspiron 4100 Network Problems General Program Problems E Mail Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Reinstalling Drivers
12. Program Options Allows you to change the settings of the Dell Diagnostics Exit to MS DOS Exits to the MS DOS prompt For a quick check of your computer select Quick Tests from the Test All Devices or Test One Device option Quick Tests runs only the subtests that do not require user interaction and that do not take a long time to run Dell recommends that you choose Quick Tests first to increase the odds of tracing the source of the problem quickly For a thorough check of your computer select Extended Tests from the Test All Devices option To check a particular area of your computer select Extended Tests from the Test One Device option or select the Advanced Testing option to customize your test s Advanced Testing When you select Advanced Testing from the Diagnostics Menu the following screen appears listing the diagnostic test device groups and devices of the selected device group and it allows you to select categories from a menu Press the arrow keys or to navigate the screen Advanced Testing Main Screen E HINT The test groups reflect the configuration of your computer Information in the Advanced Testing screen is presented as follows On the left side of the screen the Device Groups area lists the diagnostic test groups in the order they will run if you select All from the Run tests menu category Press the up or down arrow key to highlight a test device group On the right side of the screen the Devices fo
13. Search tab Type a word or phrase that describes your problem and then click List Topics Click the topic that describes your problem and then click Display Follow the instructions shown on the screen Power Problems K HINT See the Tell Me How help file for information on standby mode See Accessing Help Files Check the power light When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer Charge the battery The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Turn on the computer Check the battery status light If the battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Turn off the computer disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective See Contacting Dell in the Dell Solutions Guide Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC
14. Your operating system may automatically configure most of the options available in the system setup program thus overriding options that you set through the system setup program An exception is the External Hot Key option which you can disable or enable only through the system setup program For more information on configuring features for your operating system see your Microsoft Windows Help or Windows Help and Support Center You can use the system setup program as follows To set or change user selectable features for example your password To verify information about your computer s current configuration such as the amount of system memory After you set up your computer run the system setup program to familiarize yourself with your system configuration information and optional settings Dell recommends that you write down the information for future reference NOTI CE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for this program Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the Dell logo appears press immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again Fi Setup Fn Depending on your computer you may also be able to enter the system setup
15. avoid possible damage to the system board wait 10 to 20 seconds and then disconnect any attached devices 7 Disconnect all other external cables from the computer 8 Remove any installed PC Cards or plastic blanks from the PC Card slot 9 Close the display and turn the computer upside down on a flat work surface NOTICE To avoid damaging the system board you must remove the main battery and secondary battery if present before you service the computer 10 Remove the primary battery from the battery bay and the secondary battery from the module bay if a secondary battery is in use 11 Remove any device installed in the module bay 12 To dissipate any static electricity while you work use a wrist grounding strap or periodically touch an unpainted metal surface 13 Handle components and cards with care Do not touch the components or contacts on a card Hold a card by it edges or by its metal mounting bracket Hold a component such as a microprocessor by its edges not by its pins Recommended Tools The procedures in this manual require the following tools 1 magnetized Phillips screwdriver a inch flat blade screwdriver 1 Small plastic scribe Microprocessor extractor Flash BIOS update program floppy disk or CD Screw Identification When you are removing and replacing components photocopy the placemat as a tool to lay out and keep track of the screws The placemat provides the number of screws and their
16. cm 2 ft away from the computer or external monitor Eliminate possible interference Turn off nearby fans fluorescent lights halogen lamps or other appliances Rotate the computer to face a different direction Eliminate sunlight glare which can cause poor picture quality Adjust the Windows display settings Windows XP Click the Start button and then click Control Panel Click Appearance and Themes Click Display and then click the Settings tab Try different settings for Screen resolution and Color quality Windows Me and Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Display icon and then click the Settings tab 3 Try different settings for Colors and Screen area See Error Messages If an error message appears see Error Messages If only part of the display is readable Connect an external monitor 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective See Contacting Dell in the Dell Solutions Guide Sound and Speaker Problems If you have a problem with integrated speakers Adjust the Windows volume control Double click the yellow speaker icon in the lower right corner of your screen Be sure that the volume is turn
17. operate correctly after exiting hibernate mode If you encounter problems with a PC Card reinsert the card or restart your computer To exit hibernate mode press the power button The computer may take a short time to exit hibernate mode Pressing a key or touching the touch pad or track stick does not bring the computer out of hibernate mode Hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory Dell creates an appropriately sized hibernate mode file before shipping the computer to you Power Options Properties To access the Windows Power Options Properties window Windows XP 1 Click the Start button and then click Control Panel 2 Click Performance and Maintenance 3 Click the Power Options icon Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Click the Power Options icon Power Schemes Tab The Power schemes pull down menu displays the selected preset power scheme Portable Laptop default Home Office Always On Presentation Windows XP and Windows 2000 only Minimal Power Management Windows XP and Windows 2000 only Max Battery Windows XP and Windows 2000 only K HI NT Dell recommends that you continue to use the Portable Laptop power scheme to maximize battery power conservation Each preset power scheme has different time out settings for putting the computer into standby mode
18. program by pressing the fe keyboard shortcut at any time while the computer is running System Setup Screens The system setup screens display the current setup information and settings for your computer Each screen is laid out with the system setup options listed at the left To the right of each option is a field that displays the setting or value for that option You can change settings that appear as white type on the screen Options or values that you cannot change because they are determined by the computer appear less bright A box in the upper right corner of the screen displays help information for the currently highlighted option a box in the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen The screens display such information as 1 System configuration 1 Boot configuration and dock configuration settings Basic device configuration settings 1 Battery charge status Power management settings 1 System security and hard drive password settings K HINT Certain options require that you reboot the computer for new settings to take effect Commonly Used Options Changing the Boot Sequence The boot sequence tells the computer where to look to find the software needed to start the operating system To change the computer s boot sequence change the device settings in the Boot First Device Boot Second Device or Boot Third Device options
19. sizes P lm FP lo BF F PA H H H H M2 5 x 12mm M3xSmm M2 x mm M2x4mm M2x3mm M 1 7 x 3 5 mm NOTICE When reinstalling a screw you must use a screw of the correct diameter and length Make sure that the screw is properly aligned with its corresponding hole and avoid over tightening Hard Drive Door Keyboard to Bottom Case 1 each 5 each M3 x 5 mm M2 5 x 12 mm Display Bezel Hinge Bracket to Bottom Case 6 each 5 each H M2 5 x5 mm Rubber screw covers 6 each Display Assembly to Top Cover Display Feed Flex Cable 5 each 4 each F P H H M2 x4 mm M2 x 3 mm Palm Rest to Hybrid Cooling Fan Bottom Case 2 each 1 each 5 each 3 each ho fw a E H Hal H H M2x3mm M25x12mm M2 5x5mm M2x3mm System Board to Bottom Case Modem to System Board 10 each 2 each Fa l m H M2 5 x 5 mm M2 x3 mm Display Latch 2 each 2 each Jan 5 H M2 5x5mm M1 7 x 3 5mm System Components Exploded View NOTI CE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE Unless otherwise noted each procedure in this manual assumes that a part can be replaced by performing the removal procedure in reverse order 1 tp cover dipl assembby 9 bottom case assembly 2 7 Palm Rest I nserts 1 Save and close a
20. Click the Start button point to Settings and then click Control Panel Double click the Modems icon In the Modems Properties window click Dialing Properties Ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory Click Apply and then click OK Close the Modems Properties window Close the Control Panel window SA Ri Verify that the modem is communicating with Windows Windows XP Click the Start button Click Control Panel Click Network and I nternet Connections Click Internet Options Click Network Diagnostics and perform the connectivity test ye he Windows Me Click the Start button point to Settings and click Control Panel In the Control Panel window double click Modems ae aa If there are multiple entries for the same modem or modems listed that are not installed delete the entries and restart the computer Click the Diagnostics tab Click the COM port for your modem Click More Info to verify that the modem is communicating with Windows vee If all commands receive responses the modem is operating properly Windows 2000 1 Click the Start button point to Settings and click Control Panel 2 In the Control Panel window double click Phone and Modem Options If there are multiple entries for the same modem or modems listed that are not installed delete the entries and restart the computer 3 Click the Modems tab 4 Click th
21. Dell Inspiron 4100 A Tour of Your Computer Conserving Power System Specifications Solving Problems Using the Dell Diagnostics System Setup Program Ports and Connector Pin Outs Removing and Replacing Parts Hints Notices and Cautions K HINT A HINT indicates important information that helps you make better use of your computer NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem _ CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Tell Me How help file click the Start button on the Microsoft Windows desktop point to Programs gt User s Guides and click Tell Me How Information in this document is subject to change without notice 2000 2001 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo Dell TravelLite Inspiron and AccessDirect are trademarks of Dell Computer Corporation Intel and Pentium are registered trademarks and Intel SpeedStep is a trademark of Intel Corporation Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the en
22. UTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire 1fairintake Jal memory module and Mini PCI card module release latch battery release latch Module Release Latch Press the latch to remove a device in the module bay Docking Device Latch This latch connects the computer to an optional docking device Memory Module and Mini PCI Card For instructions on removing and installing memory modules and the optional Mini PCI card see Replacing Parts in the Solutions Guide Battery Release Latch Press the latch to remove a battery from the battery bay Back to Contents Page
23. _VD1 106 DOCK_SD MODE 156 SAD2 6 je e _ ha a ros se uss voz sos o 1RRx asa sana eno eo pockoci 1o smnasa_ rsofsans sene 66 pock meu 116 eno_ 166 sA010 _ farciene es s12v_ ma srenna 160 sA012 Siemens es wow mo swocks scs eno poc pun sRE 18 Pe 126 scumunE rrefen isvoor so oak swe _ 130 scnro 280 sao20 DocK_PWR_SRE 8s eux pocen 136 soskcnew ono 1e6 screese Dock pur sRc ss erso _ 139 ssrerw 280 saoze _ eno so farso faao sorvin 200 saoa7 Doce rocin oa roor _ aea sweatew 204 sno1 foock rocin 26 ocoo _ ase sinoexe iss nc__ foock rocin oe ssvsus ssejue__ isejuce__ suo ss nc aeofrsvaw isofne PS 2 Connector Use the 6 hole miniature DIN PS 2 connector to attach PS 2 compatible devices such as a mouse keyboard or external numeric keypad If you reconfigure your hardware you may need pin number and signal information for the PS 2 connector 1 O Definition keo oara fi Keyboard data kea fi Keyboordcice O USB Connector Use the USB connector to attach one or more USB devices such as a mouse to the computer USB is a peripheral standard that enables automatic detection of USB compliant peripheral devices 1234 FH Coni signal Definition Cable power Cable ground Video Connector Use the 15 pin video connector to attach an external monitor to the computer If the image does not appear on the monitor immediately press Fe
24. adapter Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on Connect the computer directly to an electrical outlet Bypass power protection devices power strips and the extension cable to verify that the computer turns on Eliminate possible interference Turn off nearby fans fluorescent lights halogen lamps or other appliances Adjust the Power Properties See the Tell Me How help file or search for the keyword standby in Windows Help See Accessing Help Files Reseat the memory modules If your computer power light turns on but the display remains blank reseat the memory modules See Memory Module Error Messages K HINT If the message is not listed see the documentation for the operating system or the program that was running at the time the message appeared The file being copied is too large for the destination drive The file that you are trying to copy is too large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A filename cannot contain any of the following characters lt gt Do not use these characters in filenames Insert bootable media The operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD Non system disk or disk error A floppy disk is in the floppy drive Remove the floppy disk and restart the computer Not
25. adapter from the electrical outlet 2 Remove the battery 3 Wipe off the battery and put it in a safe place to dry 4 Turn off any attached external devices and disconnect them from their power sources and then from the computer 5 Ground yourself by touching one of the metal connectors on the back of the computer 6 Remove the module bay device see Module Bay Devices and any installed PC Cards wipe them off and put them in a safe place to dry 7 Remove the hard drive see Hard Drive Assembly 8 Remove the memory modules see Memory Module 9 Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the computer dry for 24 48 hours in a dry area at room temperature NOTI CE Do not use artificial means such as a hair dryer or a fan to speed the drying process A CAUTION To help prevent electrical shock verify that the computer is thoroughly dry before continuing with the rest of this procedure 10 Ground yourself by touching one of the metal connectors on the back of the computer 11 Replace the memory modules the memory module cover and the screw s 12 Turn on the computer and verify that it is working properly The Dell logo should appear and you will receive the message No operating system found 13 Turn off the computer by pressing the power button 14 Replace the hard drive 15 Replace the module bay device and any PC Cards
26. al keyboard you may have a defective external keyboard Unexpected Characters K HINT When you attach an external keyboard the integrated keyboard remains fully functional Num Lk Disable the numeric keypad Press 222455 to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Drive Problems K HINT For information on saving files to a floppy disk see the Tell Me How help file See Accessing Help Files If you cannot save a file to a floppy drive Ensure that Windows recognizes the drive In Windows XP click the Start button and then click My Computer In Windows Me and Windows 2000 double click the My Computer icon on the Windows desktop If the floppy drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Ensure that the disk is not write protected You cannot save data to a write protected disk See the following figure back of floppy disk not write protected write protected Try another floppy disk Insert another disk to eliminate the possibility that the original disk is defective Reinstall the drive Save and close any open files exit any open programs and shut down the computer Remove the drive from the module bay See Module Bay Devices Reinstall the drive Turn on the computer Clean the drive Se
27. and Utilities Manually Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using System Restore Reinstalling Windows Accessing Help Files Power Problems Error Messages Video and Display Problems Sound and Speaker Problems Printer Problems Modem and Internet Connection Problems Scanner Problems Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters Drive Problems Accessing Help Files To access the Tell Me How help file Microsoft Windows XP 1 Click the Start button and then click Help and Support 2 Click User and system guides and then click User s guides 3 Click Tell Me How Windows Millennium Edition Me and Windows 2000 1 Click the Start button point to Programs point to User s Guides and then click Tell Me How To access help in Windows XP Click the Start button and then click Help and Support Type a word or phrase that describes your problem and then click the arrow icon Click the topic that describes your problem and then click Display Follow the instructions shown on the screen To access help in Windows Me Click the Start button and then click Help Type a word or phrase that describes your problem in the Search box and then click Go Click the topic that describes your problem and then click Display Follow the instructions shown on the screen To access help in Windows 2000 Click the Start button and then click Help Click the
28. apter select the appropriate network settings If your computer does not have a network adapter this option does not appear Windows XP installs its components and configures the computer The computer automatically restarts When the Welcome to Microsoft screen appears click the green arrow icon at the bottom of the screen to continue Follow the instructions on the screen to finish the installation Remove the CD from the drive Reinstall the appropriate drivers See Reinstalling Drivers and Utilities Reinstall your virus protection software Reinstalling Windows Me Before reinstalling the Windows Me operating system to correct a problem try correcting the problem by performing a Windows System Restore 1 NOTI CE The Operating System CD provides options for reinstalling your Windows 2000 operating system The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative NOTI CE To prevent conflicts with Windows Me you must disable any virus protection software installed on your computer before you reinstall Windows Turn on the computer and enter the system setup program as directed by a Dell technical support representative or by performing the following steps c Shut down the computer and then turn on the comput
29. atible devices such as a mouse keyboard or external numeric keypad Shut down the computer before attaching or removing a PS 2 compatible device If the device does not work install the device drivers from the floppy disk or CD that came with the device and restart the computer Fn On an external keyboard the key acts the same way as the E key on the computer s keyboard if the External Hot Key option is enabled in the system setup program USB Connector Use this connector to attach USB devices such as a mouse keyboard or printer Video Monitor Connector Use this connector to attach an external monitor AC Adapter Connector This connector attaches an AC adapter to the computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off CAUTI ON The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTI CE When you disconnect the AC adapter from the computer grasp the adapter cable connector not the cable itself and pull firmly but gently to avoid damaging the cable Bottom View NOTICE To avoid damaging the computer wait 5 seconds after turning off the computer before you disconnect an external device A CA
30. case c Replace the fan guard inserting the tab into the bottom case and replace the three M2 5 x 5 mm screws Replacing the screw opposite the tab first makes it easier to insert and replace the other two screws 4 Replace the modem the speaker assemblies and the microprocessor thermal cooling assembly that you removed from the old system board K HI NT Be sure to route cables so that they will not be crimped or pinched when the complete assembly is put back together 5 Replace the palm rest the keyboard the display assembly and the hard drive 6 Replace the module bay devices and any PC Cards or plastic blanks in the PC Card slot 7 Insert the floppy disk or CD that accompanied the replacement system board into the appropriate drive and turn on the computer Follow the instructions on the screen K HI NT After replacing the system board be sure to enter the computer service tag sequence into the BIOS of the replacement system board Module Latch Assemblies Removing the Battery and Module Bay Latches NOTI CE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTI CE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTI CE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the keyboard 3 Remove the
31. controls Cirrus Logic CS4205 AC97 16 bit analog to digital and digital to analog AC 97 microphone in connector stereo headphones speakers connector two 4 ohm speakers 1 0 W channel into 4 ohms keyboard shortcuts program menus Display Type active matrix TFT Dimensions Height Width Diagonal Maximum resolutions Response time typical Operating angle Viewing angles Horizontal Vertical Pixel pitch Power Consumption Panel with backlight typical Controls XGA SXGA UXGA 214 3 mm 8 4 inches 285 7 mm 11 3 inches 357 1 mm 14 1 inches 1600 x 1200 at 16 8 million colors 20 ms rise maximum 30 ms fall maximum 0 closed to 180 40 10 30 0 28 mm XGA 0 20 mm SXGA 0 18 mm UXGA 6 5 W XGA 7 5 0 W SXGA 7 5 W UXGA brightness can be controlled through keyboard shortcuts Keyboard Number of keys Key travel Key spacing Layout Touch Pad X Y position resolution graphics table mode Size Track Stick X Y position resolution graphics table mode Size Battery Type Dimensions Depth Height Width Weight Voltage Charge time approximate Computer off Operating life Life span approximate Temperature range Operating Storage 64 88 mm 2 55 inch sensor active area 48 88 mm 1 92 inch rectangle 250 count sec 100 gf protrudes 0 5 mm higher than surrounding k
32. ctor mea signal 1 0 pemnition foco i pate carrier detect FOA i Receive aa mon o trensmit date form o ata terminal ready fos i ata set ready __ fats 0 Request to send ets 1 clear to sena fi ing nicotor Parallel Connector Use the 25 hole parallel connector to attach a parallel device to the computer The parallel connector is used primarily for printers The parallel connector transmits data in parallel format where 8 data bits one byte are sent simultaneously over eight separate lines The parallel connector can also be configured for compatibility with the PS 2 standard Support for the EPP feature improves network adapter performance adapters connect to the computer s parallel connector and require the appropriate software drivers from the adapter s manufacturer If you reconfigure your hardware you may need pin number and signal information for the parallel connector ON d dl CWO ee yew Yao good ce 18 12 11 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 signal 1 0 petition oo vo printer data ico Poa vo printer data bit p06 vo printer data bit 6 aec i Acknowledge _ feusy Ji eu pe i Paperoni sier fi select aroy o Automatic feed enne fi eror init o inmane printer sun o seeen ___ Docking Connector Use this connector to attach your computer to the optional docking device Signa pin signa pin signai Pim Signa USB
33. ctor of the module firmly into the socket at a 45 degree angle and rotate the module down until you hear a click If you do not hear the click remove the module and reinstall it 4 Replace the cover and tighten the two captive screws Mini PCI Card Assembly You must remove the Mini PCI card before the system board can be removed Removing the Mini PCI Card NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the memory module cover 2 Disconnect the Mini PCI card from the antenna cables 3 To release a Mini PCI card from its socket spread apart the metal securing tabs until the card pops up slightly 4 Lift the Mini PCI card out of its connector 1 antenna connectors on card 2 antenna cables 2 Replacing the Mini PCI Card 1 Align the Mini PCI card with the socket at a 45 degree angle and press the Mini PCI card into the socket NOTICE The connectors are keyed for correct insertion do not force the connections 2 Lower the Mini PCI card toward the inner tabs to approximately a 20 degree angle 3 Continue lowering the Mini PCI card until it snaps into the inner tabs of the socket 4 Attach the ante
34. d then follow the instructions on the System Restore Wizard screen You can also create and name a restore point if you are logged on as the computer administrator or a user with administrator rights Manually Creating a Restore Point 1 Click the Start button point to All Programs point to Programs in Windows Me gt Accessories gt System Tools and then click System Restore 2 Click Create a restore point 3 Click Next 4 Type a name for the new restore point in the Restore point description field The present date and time are automatically added to the description of the new restore point 5 Click Create click Next in Windows Me 6 Click OK click Close in Windows Me Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver try using Device Driver Rollback If Device Driver Rollback does not resolve the problem see Using System Restore NOTICE Before restoring the computer to an earlier operating state save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs point to Programs in Windows Me gt Accessories gt System Tools and then click System Restore 2 Be sure Restore my computer to an earlier time is selected and click Next 3 Click the calendar date to which you want to restore your computer The Sel
35. de Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity a time out When you exit standby mode the desktop is restored to the same state that it was in before the computer entered standby mode To activate standby mode Click the Start button click Shut down Turn Off Computer in the Microsoft Windows XP Home Edition operating system click Stand by and then click OK or Press the power button or the power conservation key combination that you can program via the Advanced tab K HINT You can use the Advanced tab to program the display close option the power button and the power conservation key combination to activate standby mode To exit standby mode press the power button or if you activated standby mode by closing the display open raise the display Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer When you exit hibernate mode the programs and files that were open before you activated hibernate mode are still open Your computer enters hibernate mode if the battery charge level becomes critically low or if either the power button the power conservation key combination JE E Se Or the display close option are programmed to activate hibernate mode in the Advanced tab of the Power Options Properties window K HINT Some PC Cards may not
36. del Operating System Device Type and Topic pull down menus A link or links appear s for the specific drivers or utilities used by your computer 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install 7 Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions either see the appropriate instructions in the following subsections or click the Extract button follow the extracting instructions and read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Using the Windows XP Device Driver Rollback If you install a new device driver that causes system instability you can use the Windows XP Device Driver Rollback to replace the new device driver with the previously installed version of the device driver If you cannot reinstall your previous driver by using the Device Driver Rollback process then see Using System Restore to return your operating system to its previous operating state before you installed the new device driver To use Device Driver Rollback 1 2 Click the Start button and then right click My Computer Click Properties Click the
37. dia sometimes contained in hard shells Diskette recording capacities are small and access times are slow relative to hard disk drives but they provide a convenient means of storing and transferring data Provides a thorough explanation of the test procedure of each highlighted test group subtest An example of the Diskette subtest floppy drive Seek Test is as follows Diskette Drive A floppy drive Seek Test This test verifies the drive s ability to position its read write heads The test operates in two passes first seeking from the beginning to ending cylinders inclusively and second seeking alternately from the beginning to ending cylinders with convergence towards the middle Versions Lists the version numbers of the subtests that are used by the Dell Diagnostics Confirming the System Configuration Information When you boot your computer from your Drivers and Utilities CD the diagnostics checks your system configuration information and displays it in the Device Groups area on the main menu screen The following sources supply this configuration information for the diagnostics 1 The system configuration information settings stored in NVRAM that you selected while using the system setup program Identification tests of the microprocessor the video controller the keyboard controller and other key components 1 BIOS configuration information temporarily saved in RAM Do not be concerned if the
38. display assembly 4 Remove the palm rest 5 Remove the system board 6 Remove the latch button by using a plastic scribe to push on the snap tabs until the latch button is released from the bottom case To prevent the latch assembly from coming loose apply pressure to the latch and spring while removing the latch button If the latch assembly does come loose from the case a Slide the spring onto the slider on the latch and reinstall the latch into the holding features on the inside of the bottom case b Ensure that the slider is inserted into the hole that the side of the latch with the two bumps is facing the back of the case and that the side with the wear rib is facing the front of the case K HINT The latch will not function properly if the slider is oriented incorrectly sider 6 snep tabs 2 per latch button bn IT Replacing the Battery and Module Bay Latches 1 Snap in the new latch button from behind the bottom case making certain that the snap tabs are fully engaged in the latch To prevent the latch assembly from coming loose apply pressure to the latch and spring while replacing the latch button 2 Ensure that the newly installed latch moves smoothly and freely when pushed and released Back to Contents Page Back to Contents Page System Setup Program Dell Inspiron 4100 Overview Viewing the System Setup Screens System Setup Screens Commonly Used Options Overview K HINT
39. down Windows and turn off the computer o No action None pra _ Power Options Properties HI NT If you are going to connect your computer to a docking device click None when you program the display close option This setting ensures that your computer does not enter standby mode or hibernate mode when you close lower the display To program these functions click an option from the corresponding pull down menu and then click OK Hibernate Tab The Hibernate tab lets you enable hibernate mode by clicking the Enable hibernate support check box pesi App HINT Windows XP automatically handles fluctuations in microprocessor performance during power source changes Therefore Intel SpeedStep technology is not included with computers running Windows XP Intel SpeedStep Tab If your computer has a Mobile Intel Pentium IIl processor the Power Options Properties window includes the Intel SpeedStep tab Power Management Properties Battery Optimized Performance Recommended Maximum Performance Recommended To change the Intel SpeedStep options click the Advanced button and then click one of the following options K HINT If you disable Intel SpeedStep the processor operates at its minimum speed Disable Intel SpeedStep technology control Remove flag icon Disable audio notification when performance changes Click Apply to accept any changes and then c
40. e COM port for your modem 5 Click the Properties button 6 Click the Diagnostics tab to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly Scanner Problems Check the power cable connection Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on If the device is plugged into a surge protector try plugging it directly into an electrical outlet Check the scanner cable connection Ensure that the scanner cable is firmly connected to the computer and to the scanner Unlock the scanner Ensure that your scanner is unlocked if it has a locking tab or button Reinstall the scanner driver See the scanner documentation for instructions Touch Pad or Mouse Problems Check the touch pad settings Click the Start button point to Settings click Control Panel and then double click the Mouse icon Try adjusting the settings Check the mouse cable Shut down the computer Disconnect the mouse cable and check it for damage For PS 2 cables check the cable connector for bent or broken pins Firmly reconnect the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer To verify that the problem is with the mouse check the touch pad Turn off the computer Disconnect the mouse Turn on the computer At the Windows desktop use the
41. e the Tell Me How help file for instructions See Accessing Help Files If you cannot play a CD CD RW or DVD HINT High speed CD drive vibration is normal and may cause noise This noise does not indicate a defect in the drive or the CD Because of different worldwide file types not all DVD titles work in all DVD drives Ensure that Windows recognizes the drive In Windows XP click the Start button and then click My Computer In Windows Me and Windows 2000 double click the My Computer icon on the Windows desktop If the floppy drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Try another disc Insert another disc to eliminate the possibility that the original disc is defective Adjust the Windows volume control Double click the yellow speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Reinstall the drive Save and close any open files exit any open programs and shut down the computer If the drive is installed in the module bay remove the drive See Module Bay Devices If the drive is a fixed drive review Drive Problems Reinstall the drive Turn on the computer Clean the drive or disc See the Tell Me How help file for instructions See Accessing Help Files Check the drive for errors 1 Remove the hard drive 2 Inse
42. e the speaker documentation for self test instructions Move the subwoofer away from the computer or monitor f your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor Eliminate possible interference Turn off nearby fans fluorescent lights or halogen lamps to check for interference Printer Problems Check the printer cable connections Ensure that the printer cable is properly connected to the computer see Connecting a Printer in the Dell Solutions Guide that came with your computer Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the printer is turned on See the documentation supplied with the printer Verify that Windows recognizes the printer Click the Start button point to Settings and then click Printers If the printer is listed right click the printer icon click Properties and then select the Details tab 2 Ensure that the Print to the following port option is set for your printer type Fora parallel printer LPT1 Printer Port For a USB printer USB Reinstall the printer driver See Installing the Printer Driver in the Dell Solutions Guide Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital telephone network damage
43. earch field and then click the arrow to start the search Click Hardware Troubleshooter in the Search Results list In the Hardware Troubleshooter list click need to resolve a hardware conflict on my computer and then click Next Windows Me 9 Click the Start button point to Settings and click Control Panel Double click the System icon Click the Device Manager tab In the Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled Double click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager Resolve these conflicts before checking specific devices Double click the malfunctioning device type in the Device Manager list Double click the icon for the specific device in the expanded list The Properties window appears If an IRQ conflict exists the Device status area in the Properties window reports what other devices are sharing the device s IRQ Resolve any IRQ conflicts You can also use the Windows Me Hardware Troubleshooter To use the troubleshooter click the Start button and click Help Click Troubleshooting in the What would you like help with list click Hardware amp system device problems click Hardware memory amp others and then click Hardware Troubleshooter n the Hardware Tr
44. ect a Restore Point Choose a Restore Point in Windows Me screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in bold 4 Click to select a restore point and click Next If a calendar date has only one restore point that restore point is automatically selected If two or more restore points are available click to select the restore point that you want to use NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 5 Click Next click OK in Windows Me In Windows XP the Restoration Complete screen appears after System Restore finishes collecting data and then the computer automatically restarts In Windows Me the Restoration in Progress screen appears and then the computer automatically restarts 6 After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs point to Programs in Windows Me gt Accessories gt System Tools and then click System Restore 2 Click Undo my last restoration and click Nex
45. ed up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion End Adjust the volume using keyboard shortcuts Press to disable mute or reenable the integrated speakers Reinstall the sound audio driver See Reinstalling Drivers and Utilities If you have a problem with external speakers K HINT The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs make sure that you did not turn the player volume down or off Check the speaker cable connections See the setup diagram supplied with the speakers Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp If the device is plugged into a surge protector try plugging it directly into an electrical outlet Ensure that the speakers are turned on See the setup diagram supplied with the speakers Adjust the Windows volume control Double click the yellow speaker icon in the lower right corner of your screen Be sure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Test the speakers Plug the speaker audio cable into the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD Run the speaker self test Some speaker systems have a self test button on the subwoofer Se
46. end testing if an error is detected or to terminate testing when an adjustable error limit is reached Extensive online Help screens that describe the tests and how to run them Status messages that inform you whether test groups or subtests were completed successfully Error messages that appear if any problems are detected Starting the Dell Diagnostics Before you can start the Dell Diagnostics reset your boot sequence and boot from the Drivers and Utilities CD for your computer K NOTE You can only boot from a CD CD RW or DVD drive installed as a fixed drive You cannot boot from a drive installed in the modular bay 1 Turn off the computer 2 Ifthe computer is docked connected to a docking device undock the computer 3 Ensure that the computer is connected to an electrical outlet 4 Turn on the computer 5 Press to enter the system setup program as soon as the Dell logo screen appears and before the Microsoft Windows logo screen appears 6 Press e to locate the page with the Boot menu and make a note of the device currently set to boot first 7 In the system setup program Boot menu change the boot sequence so that the CD or DVD drive boots first Then insert the Drivers and Utilities CD into the drive 8 Save the settings and exit the system setup program The computer restarts and runs the Dell Diagnostics 9 When you have completed running diagnostics remove the Drivers and Utilities CD F2 10 W
47. enough memory or resources Close some programs and try again You have too many programs open Close all windows and open the program that you want to use Operating system not found Reseat the hard drive A required DLL file was not found The program that you are trying to open is missing an essential file To remove and then reinstall the program Windows XP Click the Start button Click Control Panel Click Add or Remove Programs Click the program you want to remove Click the Change or Remove Program icon See the program documentation for installation instructions Windows Me and Windows 2000 Click the Start button point to Settings and then click Control Panel Double click the Add Remove Programs icon Click the program that you want to remove Click Add Remove click Change Remove in Windows 2000 and follow the prompts on the screen See the program documentation for installation instructions x is not accessible The device is not ready Insert a disk into the drive and try again Video and Display Problems If the display is blank K HINT If you are using a program that requires a higher resolution than your computer supports Dell recommends that you attach an external monitor to your computer Check the power light When the power light is blinking the computer has power Ifthe power light is blinking the computer is in standby mode press the power button to exit standby mode
48. environment 1 3 GRMS using a random vibration spectrum that simulates air truck shipment 122 G 2 msec shock pulse with HDD head parked 163 G 2 msec shock pulse with HDD head parked 15 2 to 3048 m 50 to 10 000 ft 15 2 to 10 668 m 50 to 35 000 ft Back to Contents Page A Tour of Your Computer Dell Inspiron 4100 Front View Left Side View Right Side View Back View Bottom View Front View A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire 1 display latch display latch button 2 CESTI DI tay 3 Display Latch This latch keeps the display closed Display The computer has a color LCD Keyboard Status Lights The green lights located above the keyboard indicate the following Keyboard Status Lights Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled Microphone Record audio with the internal microphone Device Status Lights I The O light turns on when the computer is turned on The O light turns on when the computer reads or writes data The light turns on steadily or blinks when the computer is in a power management mode It also blinks to indicate battery charge status If the computer is connected to an electrical outlet the i light operates as follo
49. er F2 d Before the computer boots into Windows press di to enter the system setup program e Press ae to move to the Boot menu f In the system setup program Boot menu follow the instructions on the screen to change the boot sequence so that the CD or DVD drive boots first Then insert the Operating System CD into the drive g Press Send to save your changes and exit the system setup program h Press any key to boot the computer from the CD At the Welcome window click OK Double click Refresh Windows OS Click OK Click OK again The installation takes 25 45 minutes Remove the Operating System CD from the drive and click OK to restart your computer The Getting ready to run Windows for the first time window appears 10 LL 12 13 14 15 16 17 If the mouse tutorial starts press to exit and then press Click the setting for the region closest to where you live and then click Next Click the graphic that matches your keyboard layout and then click Next In the User Information window type your name and optionally company name and then click Next Read the License Agreement Click I accept the Agreement and then click Next Type the Windows product key in the fields provided and then click Next The product key is the bar code number found on the Microsoft Windows label which is located on the computer When the Start Wizard window appears click Finish The Enter Windows Password
50. ey caps 8 cell smart lithium ion 59 WHr 4 cell smart lithium ion 26 5 WHr dT TD 1 to 1 5 hours 8 cell 0 75 to 1 hour 4 cell approximately 2 to 4 hours with 8 cell battery 500 discharge charge cycles 0 to 35 C 32 to 95 F 40 to 65 C 409 to 149 F AC Adapter Input voltage Input current maximum Input frequency Output current Output power Rated output voltage Dimensions Height Width Depth Weight with cables Temperature range Operating Storage 90 to 264 VAC 47 to 63 Hz 4 5 A maximum at 4 second pulse 3 5 A continuous 19 5 VDC 27 94 mm 1 1 inches 58 42 mm 2 3 inches 133 85 mm 5 25 inches 0 4 kg 0 9 Ib 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F Physical Height Width Depth Weight with 8 cell battery Environmental Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Storage Maximum shock Operating Storage Altitude maximum Operating Storage Back to Contents Page 36 8 mm 1 4 inches 319 5 mm 12 5 inches 253 6 mm 9 9 inches 2 50 kg 5 50 Ib with travel module 2 69 kg 5 92 Ib with floppy drive 2 73 kg 6 01 Ib with CD drive 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 10 to 90 noncondensing 5 to 95 noncondensing 0 9 GRMS using a random vibration spectrum that simulates user
51. ge covers to engage the final snaps Hard Drive Assembly Removing the Hard Drive 1 Save and close any open files exit any open programs and shut down the computer NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE The hard drive is very sensitive to shock Handle the hard drive by its edges do not squeeze the top of the hard drive case and avoid dropping it NOTICE Read Preparing to Work Inside the Computer before performing the following procedure NOTICE To prevent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is running in standby mode or in hibernate mode CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive P 00 00 2 Ground yourself by touching a metal connector on the back of the computer 3 Turn the computer over Remove the M3 x 5 mm screw from the hard drive door M3 x 5 mm 1 bottom of computer hard drive door 4 Lift up the hard drive door until you hear a click 5 Slide the hard drive out of the computer Replacing the Hard Drive NOTICE Use firm and even pressure to slide the hard drive into place If you force the hard drive into place using excessive force you may damage the connector 1 Lift up the hard drive door until you hear a click Push the hard drive int
52. he die is mounted while turning the cam screw to prevent intermittent contact between the cam screw and microprocessor NOTICE To avoid damage to the microprocessor hold the screwdriver so that it is perpendicular to the microprocessor when turning the cam screw L 2 di 1 screwdriver perpendicular to microprocessor alpini come O OOS a processar di taa not touchy arse OO s arsos can crew OOOO O Remove the hard drive Remove the keyboard NOTI CE To ensure maximum cooling for the microprocessor do not touch the heat transfer areas on the microprocessor thermal cooling assembly The oils in your skin reduce the heat transfer capability of the thermal pads Remove the microprocessor thermal cooling assembly NOTICE When removing the microprocessor module pull the module straight up Be careful not to bend the pins on the microprocessor module To loosen the ZIF socket use a small flat blade screwdriver and rotate the ZIF socket cam screw counter clockwise until it comes to the cam stop The ZIF socket cam screw secures the microprocessor to the system board Take note of the arrow on the ZIF socket cam screw Use a microprocessor extraction tool to remove the microprocessor module Replacing the Microprocessor Module O NOTI CE Ensure that the cam lock is in the fully open position before seating the microprocessor module Seating the microprocessor module properly in the ZIF socket does not req
53. hen the computer restarts press di as soon as the Dell logo screen appears and before the Microsoft Windows logo screen appears 11 Inthe system setup program press until you locate the page with the Boot menu 12 Reset the boot sequence so that the device noted in step 6 boots first Esc 13 Press to exit the system setup program and restart Microsoft Windows 14 Remove the CD from the drive When you start the diagnostics the Dell logo screen appears followed by a message telling you that the diagnostics is loading After the diagnostics loads the Diagnostics Menu appears To select an option from this menu highlight the option and press or press the key that corresponds to the highlighted letter in the option you choose Diagnostics Menu Option Function Test All Devices Performs extensive diagnostic tests or quick diagnostic tests on all devices Test One Device Performs extensive diagnostic tests or quick diagnostic tests on one device after you select it from a list of device groups After you Fi Setup select Test One Device press for more information about a test Advanced Testing Allows you to modify the parameters of a test and select a group of tests to perform You can access online Help for more information about Advanced Testing Information and Provides test results test errors version numbers of the subtests used by the Dell Diagnostics and additional help on the Dell Results Diagnostics
54. kly without having to contact Dell for assistance If you are experienced with computers and know what component s you need to test simply select the appropriate diagnostic test group s or subtest s If you are unsure about how to begin diagnosing a problem see Starting the Dell Diagnostics and Advanced Testing Features of the Dell Diagnostics The Dell Diagnostics helps you check your computer hardware without any additional equipment and without destroying any data By using the diagnostics you can have confidence in your computer s operation And if you find a problem you cannot solve by yourself the diagnostic tests can provide you with important information you will need when talking to Dell s service and support personnel If you are experiencing a problem with your computer Dell recommends that you perform the checks in Solving Problems and run the Dell Diagnostics before you contact Dell for technical assistance NOTICE Use the Dell Diagnostics to test only your Dell computer Using this program with other computers may cause incorrect computer responses or result in error messages The diagnostic test groups or subtests also have these helpful features Options that let you perform quick checks or extensive tests on one or all devices An option that allows you to choose the number of times a test group or subtest is repeated The ability to display test results or to save them in a file Options to temporarily susp
55. lick End Task If the computer still does not respond restart the computer by pressing the power button until the computer turns off Press the power button again to restart the computer A solid blue screen appears Turn the computer off If the computer does not respond to a keystroke or a proper shutdown press the power button until the computer turns off Press the power button again to restart the computer The solid blue screen appears because you were not able to perform a proper Windows shutdown ScanDisk automatically runs during the start up process Follow the instructions on the screen Error messages appear Review Error Messages Look up the message and take the appropriate action See the software documentation E Mail Problems Ensure that you are connected to the Internet With the Outlook Express e mail program open click File If Work Offline has a check next to it click the check to remove it and connect to the Internet If Your Computer Gets Wet CAUTI ON Perform this procedure only after you are certain that it is safe to do so If the computer is connected to an electrical outlet Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source 1 Turn off the computer disconnect the AC adapter from the computer and then disconnect the AC
56. lick OK to close the Intel SpeedStep technology window Back to Contents Page Back to Contents Page Removing and Replacing Parts Dell Inspiron 4100 Preparing to Work Inside the Computer Keyboard Assembly Recommended Tools Display Assembly Screw Identification Display Latch System Components Hinge Covers Palm Rest Inserts Palm Rest Display Cover Hard Drive Assembly Adding a Daughter Card Modem Module Bay Devices Memory Module Mini PCI Card Assembly Microprocessor Thermal Cooling Assembly Microprocessor Module Flashing the BIOS Reserve Battery System Speaker Assembly System Board Assembly Preparing to Work Inside the Computer NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE To avoid damaging the computer perform the following steps before you begin working inside the computer 1 Make sure that the work surface is clean to prevent scratching the computer cover 2 Save any work in progress and exit all open programs 3 Turn off the computer and all attached devices K HINT Make sure the computer is turned off and not in suspend mode or hibernate mode If you cannot shut down the computer using the computer operating system press and hold the power button for 4 seconds 4 Make sure the computer is undocked 5 Disconnect the computer from the electrical outlet 6 To
57. ling a modem driver click Modem and then click the appropriate modem If you are installing a network adapter click Network adapters and then click 3Com 3C920 Integrated Fast Ethernet Controller Click Action and then click Properties Click the Driver tab click Update driver and then click Next Verify that Search for a suitable driver for my device Recommended is selected and then click Next Verify that CD ROM drives is selected and then click Next When the name of the appropriate driver appears click Next Click Finish and restart your computer Reinstalling the Modem or Network Adapter Driver Windows Me L 2 3 Save and close any open files exit any open programs and insert your Drivers and Utilities CD Click the Start button point to Settings and then click Control Panel Double click the System icon K HINT To see the System icon you may need to click the View all control panel options link at the left side of the screen 4 Click the Device Manager tab If you are installing a modem driver click Modem and then click the appropriate modem 1 If you are installing a network adapter driver click Network adapters and then click 3Com 3C920 Integrated Fast Ethernet Controller Click Properties and click the Driver tab Click Update Driver Verify that Automatic search for a better driver Recommended is selected and then click Next Click Finish and then click Yes to restart the computer Res
58. m rest the display hinges pass through the back of the palm rest 3 Remove the display assembly and hinge covers 4 Turn the computer over and remove the three M2 5 x 12 mm screws labeled circle P _ xs iy i n in I fy fh li A M2 5 x 12 mm M2x3mm M2 5 x 12 mm screws 3 M2 x 3 mm screws 2 hard drive bay door 5 Remove the two M2 x 3 mm screws that are located in the hard drive bay door labeled circle P 6 Turn the computer over and remove the three M2 x 3 mm screws that secure the palm rest to the bottom case a Remove the two M2 x 3 mm screws that are located on the back edge of the bottom case underneath the display assembly b Remove the M2 x 3 mm screw located underneath the keyboard on the right side of the bottom case next to the microprocessor thermal cooling assembly 7 Pull up on the pull tab that is attached to the palm rest flex cable connector to remove it from the interface connector on the system board M2x3mm NOTICE Carefully separate the palm rest from the bottom case to avoid damage to the palm rest 8 Starting at the back center of the palm rest use your fingers to separate the palm rest from the bottom case by lifting up the inside of the palm rest while pushing in on the outside i M2 5x12 mm TE y t i M2x3mm M2 5 x 12 mm screws 3 M2 x 3 mm screws 2 Microprocessor Thermal Cooling Assembly NOTICE Disconnect the compute
59. nch Display Panel 1 Reconnect the top flex cable connector to the display panel connector 2 Reconnect the bottom flex cable connector to the inverter connector 3 Replace the tape that secures the display panel connector and the tape that secures the middle of the display feed flex cable to the display panel 4 Place the bottom edge of the display panel in the bottom of the top cover and elevate the top of the panel with your hand 5 Lay the display panel in the top cover Reinstall the five M2 x 4 mm screws that secure the display panel to the top cover Display Latch NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer Removing the Display Latch 1 Remove the hard drive 2 Remove the display assembly 3 Remove the display bezel 4 Remove the two M2 5 x 5 mm screws and the two M1 7 x 3 5 mm screws that secure the display latch and bracket to the top cover 5 Lift the display latch and bracket up and out of the top cover EF E H oH M1 7 x 3 5 mm M2 5x 5mm t Li 4 1 M1 7 x 3 5 mm screws 2 2 M2 5 x 5 mm screws 2 3 display latch 4 bracket Replacing the Display Latch 1 On 14 1 inch XGA panels place the display latch on top of its screw holes and then place the bracket on
60. nectors are keyed for correct insertion do not force the connections 12 Align the modem with the screw hole s and press the modem into the connector on the system board 13 Install the screw s to secure the modem to the system board 14 Replace the modem cover Module Bay Devices Save and close any open files exit any open programs and shut down the computer If the computer is connected docked to a docking device undock it 3 Close the display and turn the computer over Slide and hold the latch release and pull the device out of the module bay NOTICE To prevent damage to devices place them in a travel case when they are not inserted in the computer Store devices in a dry safe place and avoid pressing down on them or placing heavy objects on top of them 5 To replace insert the new device into the bay and push it until you hear a click Memory Module Removing the Memory Module Cover NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Turn the computer over and use a flat blade screwdriver to release the two captive screws from the memory module cover 2 Remove the M2 5 x 12 mm screw labeled circle K 3
61. nna cables to the Mini PCI card 5 Replace the cover and tighten the two captive screws Keyboard Assembly Removing the Keyboard NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Turn the computer over and remove the five M2 5 x 12 mm screws labeled circle K M2 5 x 12 mm M2 5 x 12 mm screws 5 3 Turn the computer over and open the display NOTICE The key caps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 4 Remove the center control cover a Use a small flat blade screwdriver or plastic scribe to lift the right edge of the center control cover and pry it loose from the bottom case b Lift the center control cover up and away from the bottom case 5 To release the keyboard from the palm rest use a small flat blade screwdriver or plastic scribe to pull up on the scalloped edge of the blank key on the keyboard 1 keyboard 2 3 4 6 Lift the keyboard straight up until it clears the keyboard boss support in the bottom case 7 Rotate the keyboard forward toward the front of the computer
62. ny open files exit any open programs and shut down the computer 2 Ifthe computer is connected docked to a docking device undock it 3 Keep the display open and tilt the computer back so that you can access the bottom of the computer 4 Slide and hold the latch release on the right side and remove any device installed in the module bay 5 Slide and hold the latch release on the left side and remove any battery installed in the battery bay 6 Locate the orange palm rest removal buttons Firmly press the buttons with the eraser end of a pencil or a dull utensil smaller than your finger to release the palm rests 7 Remove the palm rests 8 To replace the palm rests insert the tabs on the inside edge of the palm rest into the slots on the computer Then press along the outside edges of the palm rest until it snaps into place Repeat the process on each side Display Cover 1 Slide your index fingers under the straight edge of the display cover until the cover pops out 2 Slide the display cover towards the back of the computer 3 Use your fingers to release the cover completely and remove it 4 To replace the display cover bend it slightly to insert the four tabs on the rounded edge of the cover into the slots on the top of the computer 5 Press the cover along the straight edge at the back of the computer until it snaps into place 6 Firmly press the Dell logo until it snaps into place Press above both hin
63. o the drive bay until it is fully seated in the bay 2 Press the hard drive door down 3 Replace the M3 x 5 mm screw in the hard drive door Adding a Daughter Card Modem If you ordered the optional modem at the same time that you ordered your computer Dell has already installed the modem for you 1 Make sure that the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and shut down the computer 3 Disconnect the computer from the electrical outlet 4 Wait 10 to 20 seconds and then disconnect any attached devices 5 Remove any installed PC Cards batteries and devices 6 To ground yourself periodically touch an unpainted metal surface on the back of the computer while you work 7 Handle components and cards by their edges and avoid touching pins and contacts 8 Turn the computer over and remove the screws from the modem cover 9 Place your finger under the cover at the indentation and lift and slide the cover open 10 Ifa modem is not already installed go to step 11 If you are replacing a modem remove the existing modem a Remove the screw s that secure the modem to the system board and set them aside b Pull straight up on the attached pull tab to lift the modem out of its connector on the system board and disconnect the modem cable modem cable connector modem cable 11 Connect the modem cable to the modem NOTICE The cable con
64. olving Software and Hardware I ncompatibilities Windows XP Windows Me and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured See the following subsection that corresponds to your operating system to check for IRQ conflicts on your computer Windows XP 9 Click the Start button and then click Control Panel Click Performance and Maintenance and then click System Click the Hardware tab and then click Device Manager In the Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled Double click any conflicting device listed to bring up the Properties window so that you can determine what items need to be reconfigured or removed from the Device Manager Resolve the device conflicts before checking specific devices Double click the malfunctioning device type in the Device Manager list Double click the icon for the specific device in the expanded list The Properties window appears If an IRQ conflict exists the Device status area in the Properties window reports what other devices are sharing the device s IRQ Resolve any IRQ conflicts You can also use the Windows XP Hardware Troubleshooter To use the troubleshooter click the Start button and click Help and Support Type hardware troubleshooter in the S
65. omputer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the display assembly 3 Remove the display bezel 4 Remove the hinge covers 5 Remove the two M2 x 4 mm screws on the left side of the display panel and the two M2 x 4 mm screws on the right side of the display panel K HINT If you have a Hitachi display panel remove the two M2 x 4 mm screws from the center of the left side of the display panel 6 Remove the M2 x 4 mm screw that secures the display feed flex cable to the display assembly through the black plastic flex cable retention bracket 7 Lift from the top and rotate the display panel out of the top cover 8 Disconnect the bottom flex cable connector from the inverter connector by pulling straight up on the attached pull tab 1 display panel connector top flex cable connector pull tab 4 bottom flex cable connector 5 inverter connector 9 Remove the tape that secures the display panel connector and the tape that secures the middle of the display feed flex cable to the display panel 10 Pull the top flex cable connector down and away to remove it from the display panel connector Replacing the 14 1 I
66. or damaged data System Restore is enabled on your new computer However if you reinstall Windows XP or Windows Me with less than 200 MB of free hard disk space available System Restore is automatically disabled Before you use System Restore see the following subsections to confirm that it is enabled Windows XP 1 Click the Start button and then click Control Panel 2 Click Performance and Maintenance 3 Click System 4 Click the System Restore tab 5 Make sure that Turn off System Restore is not checked Windows Me 1 Click the Start button point to Settings and then click Control Panel 2 Double click the System icon 3 Click the Performance tab 4 Click File System 5 Click the Troubleshooting tab and make sure that Disable System Restore is not checked Before proceeding with any System Restore function Dell recommends that you thoroughly read Microsoft s information about using System Restore To access the information 1 Click the Start button point to All Programs point to Programs in Windows Me gt Accessories gt System Tools and then click System Restore 2 Click Help in the upper right corner of the Welcome to System Restore screen Creating a Restore Point Using the System Restore Wizard In Windows XP you can either use the System Restore Wizard or manually create a restore point To use the System Restore Wizard click the Start button click Help and Support click System Restore an
67. ou want to scan for errors and then click Properties Click the Tools tab Under Error checking click Check Now Click Start Windows Me 1 Click the Start button point to Programs gt Accessories gt System Tools and then click ScanDisk Network Problems Check the network cable connector Ensure that the network cable is firmly connected to the optional internal connector on the computer and the network wall jack Check the network lights on the network connector Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the optional internal network adapter driver is loaded and the adapter is detecting activity Restart the computer Try to log on to the network again Contact your network administrator Verify that your network settings are correct and that the network is functioning General Program Problems A program crashes K HI NT Software usually includes installation instructions in its documentation or on a floppy disk or CD See the software documentation Many software manufacturers maintain websites with information that may help you solve the problem Ensure that you properly installed and configured the program Reinstall the program if necessary A program stops responding End the task Press i If necessary click Task Manager Select the program that is no longer responding C
68. oubleshooter list click need to resolve a hardware conflict on my computer and then click Next Windows 2000 1 2 3 Click the Start button point to Settings and click Control Panel Double click the System icon Click the Hardware tab 4 Click Device Manager 5 Click View and then click Resources by connection 6 Double click Interrupt request IRQ to view the IRQ assignments Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled 7 Double click any conflicting device listed to bring up the Properties window so that you can determine what needs to be reconfigured or removed from the Device Manager Resolve these conflicts before checking specific devices 8 Double click the malfunctioning device type in the Device Manager list 9 Double click the icon for the specific device in the expanded list The Properties window appears If an IRQ conflict exists the Device status area in the Properties window reports what other devices are sharing the device s IRQ 10 Resolve the IRQ conflicts You can also use the Windows 2000 Hardware Troubleshooter To use the troubleshooter click the Start button and click Help Click Troubleshooting and Maintenance on the Contents tab click Windows 2000 troubleshooters and then click Hardware In the Hardware Troubleshooter list click need to resolve a hardware conflict on my computer and then click Nex
69. pears remove the CD from the drive and then click Finish The computer automatically restarts Enabling Hibernate Support 1 Click the Start button point to Settings and click Control Panel 2 Double click the Power Management icon 3 Click the Hibernate tab 4 Ensure that Enable hibernate support is selected and click Apply 5 Click OK to close the Control Panel Back to Contents Page Back to Contents Page System Specifications Dell Inspiron 4100 Microprocessor System Information Pi Card Memory Ports and Connectors Communications Video Audio Microprocessor Microprocessor types L1 cache L2 cache Math coprocessor Processor speed External bus frequency Display Keyboard Touch Pad Track Stick Battery AC Adapter Physical Environmental Intel Mobile Pentium III M or Intel Celeron 32 KB internal 512 KB internal to microprocessor varies depending on configuration 133 MHz System Information System chip set Data bus width DRAM bus width Microprocessor address bus width PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width maximum Memory Architecture Memory module socket Memory module capacities Memory type Standard memory Maximum memory Memory access time clock speed Ports and Connectors Serial Parallel Video Audio PS 2 keyboard mouse USB Intel 830M 64 bits 64 bi
70. puter before you disconnect an external device HINT The computer turns on the fans only when the computer gets hot The fans may make a noise which is normal and does not indicate a problem with the fans or the computer A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire armee 6 pS 2 connector parallel connector E video monitor connector docking connector AC adapter connector _ ave Pf Serial Connector Use this connector to attach serial devices such as a mouse or a handheld device Parallel Connector Use this connector to attach a parallel device such as a printer You can also attach a floppy drive to this connector with the optional parallel connector cable Docking Connector K HINT Docking devices may not be available in all countries Use this connector to attach the optional docking device also called an advanced port replicator APR A docking device or APR allows you to easily use external devices with your computer such as an external keyboard mouse or monitor See the documentation that came with your docking device for additional information PS 2 Connector HINT You can use the integrated keyboard and an external keyboard at the same time When you attach a keyboard or numeric keypad the integrated numeric keypad is automatically disabled Use this connector to attach PS 2 comp
71. r Highlighted Group area lists the computer s currently detected hardware and some of the relevant settings Two lines at the bottom of the screen make up the menu area see Advanced Testing Help Menu The first line lists the categories you can select press the left or right arrow key to highlight a menu category The second line gives information about the category currently highlighted Advanced Testing Help Menu For more information on using the Advanced Testing option H 1 Press 2 Highlight the Help category and press Or press the key that corresponds to the highlighted letter in the category you choose Advanced Testing Help Categories Help Description Category Provides descriptions of the main menu screen area the device groups and the different diagnostic menus and commands and instructions on how to use them Explains the functions of all the keystrokes that can be used in the Dell Diagnostics Device Describes the test group that is presently highlighted in the Device Groups list on the main menu screen It also provides reasoning for using group some tests Describes the function and purpose of the highlighted device in the Device Groups list For example the following information appears when you select the Device Help category for Diskette in the Device Groups list Diskette Drive A The diskette disk drive device reads and writes data to and from diskettes Diskettes are flexible recording me
72. r and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the keyboard 3 Loosen the four captive screws that secure the microprocessor thermal cooling assembly to the system board 1 microprocessor thermal cooling assembly captive screws 4 4 Lift the microprocessor thermal cooling assembly up and out of the system board Replacing the Microprocessor Thermal Cooling Assembly 1 2 Place the right side of the microprocessor thermal cooling assembly under the palm rest and lower the assembly onto the system board Tighten the four captive screws labeled 1 through 4 in consecutive order Microprocessor Module Removing the Microprocessor Module o 0000 NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure NOTICE Do not touch the processor die Press and hold the microprocessor down on the substrate on which t
73. ring to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the keyboard 3 Remove the display assembly 4 Remove the palm rest 5 Remove the microprocessor thermal cooling assembly 6 Remove the microprocessor 7 Remove the modem memory modules and Mini PCI card 8 Turn the computer over and remove the six M2 5 x 5 mm screws labeled circle B that secure the system board to the bottom case 9 Remove the three M2 5 x 5 mm screws labeled circle B that secure the fan guard to the bottom case M2 5x5mm 1 fan guard M2 5 x 5 mm screws 9 10 Turn the computer over and remove the M2 5 x 5 mm screw which is labeled circle B with an arrow on the front center of the system board by the battery connector M2 5 x 5 mm screw 1 11 Remove the speakers from the bottom case 12 Pull the right side of the bottom case next to the external headphone and microphone connectors away from the system board as you simultaneously lift the front of the system board out and away from the bottom case Replacing the System Board 1 Install the microprocessor on the replacement system board 2 Connect the right and left speakers to the replacement system board 3 Install the replacement system board a Insert the external microphone and headphone connectors through the bottom case b Replace the six M2 5 x 5 mm screws starting on the right side of the bottom
74. rt the Drivers and Utilities CD for your computer and turn on the computer 3 Check to see if the drive light is blinking If you cannot eject the CD CD RW or DVD drive tray 1 Ensure that the computer is off 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops If you hear an unfamiliar scraping or grinding sound Ensure that the sound is not caused by the program that is running Ensure that the disk or disc is inserted properly If the CD RW drive stops writing Disable standby mode in Windows before writing to a CD RW Search for the keyword standby in Windows Help See Accessing Help Files Change the write speed to a slower rate See the help files for your CD creation software Close all other open programs Closing all other open programs before writing to the CD RW may alleviate the problem If you have problems with a hard drive Allow the computer to cool before turning it on A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on Run ScanDisk Windows XP and Windows 2000 In Windows XP click the Start button and then click My Computer In Windows 2000 double click the My Computer icon on the Windows desktop Right click the drive letter local disk that y
75. s drivers for operating systems that may not be on your computer Verify that the driver you are loading is under your operating system subdirectory To reinstall drivers for optional devices such as wireless communications DVD drives and ZIP drives see the software CD and documentation that came with those devices You can also access and download new drivers system tools and documentation from the Dell Support website at support dell com For more information on using the operating system installed on your computer by Dell see the operating system user s guide that came with your computer NOTICE Before you reinstall drivers make sure that your computer is undocked To install a driver or utility from your Drivers and Utilities CD 1 Save your work in all open programs 2 Insert your Drivers and Utilities CD into the CD or DVD drive In most cases the CD should start running automatically If it does not start Microsoft Windows Explorer click your CD drive directory to display the CD contents and then double click the autocd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue 3 From the Language pull down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears 4 Click Next 5 Under Search Criteria select the appropriate categories from the System Mo
76. s in the holes labeled circle K Display Assembly NOTICE You must remove the display assembly before you remove the palm rest NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure M2 5 x 5mm F H M2 x 3 mm 1 M2 x 3 mm screws 4 a top cover a center control cover a m25 x 5mm screws s bottom case EMI shits bracket 1 Remove the hard drive 2 Remove the center control cover 3 Remove the keyboard 4 Close the display 5 From the back of the computer remove the five M2 5 x 5 mm screws labeled circle D 6 Open the display assembly approximately 180 degrees and support the display assembly so that it does not open past this position 7 Remove the two M2 x 3 mm screws on the EMI shield bracket which is attached to the display feed flex cable 8 Remove the two M2 x 3 mm screws that secure the display feed flex cable to the system board NOTICE When reconnecting the display feed flex cable connector to the system board push down on the top left and right ends of the connector Pressing on the center of the connector may damage resistors and compromise EMI protection in the computer M2x 3mm
77. s the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector K HINT If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP Check the telephone wall jack Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Connect the modem directly to the telephone wall jack If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and connect the modem directly to the telephone wall jack with the telephone line Check the connection Verify that the telephone line is connected to the modem Check the telephone line Try using a different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one Irregular dial tone If you have voice mail service you may hear an irregular dial tone when you have messages Contact your telephone company for instructions on restoring a normal dial tone Turn off call waiting catch phone See your telephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties
78. save your changes and exit the system setup program f Press any key to boot the computer from the CD When the Windows 2000 Setup window appears ensure that the To setup Win2000 now press ENTER option is highlighted Then press Fi Read the information in the License Agreement window and then press to continue When the Windows 2000 Professional Setup window appears press the arrow keys to select the Windows 2000 partition option that you want Then press the key for the partition option you chose When the Windows 2000 Professional Setup window reappears press the arrow keys to select the type of file system that you want Windows 2000 to use and then press The installation takes 25 45 minutes Press again to restart your computer Click Next when the Welcome to the Windows 2000 Setup Wizard window appears When the Regional Settings window appears select your region and then click Next Enter your name and organization in the Personalize Your Software window and then click Next Enter the Windows product key which is printed on the Microsoft label on your computer Then click Next When the Computer Name and Administrator Password window appears enter a name for your computer and a password if desired Then click Next Enter the date and time in the Date and Time Settings window and then click Next Windows 2000 installs components and configures the computer When the Completing the Windows 2000 Setup Wizard window ap
79. sembly 4 Remove the palm rest 5 Disconnect the speaker interface cable connectors NOTICE Do not pull the antenna wire when removing the speaker NOTICE Handle the speaker assemblies and speakers with care to avoid damaging the speaker cones 6 Remove the speaker assemblies by pulling them straight up and out of the bottom case K HINT The left speaker has an in line connector and its antenna cable is longer than the antenna cable of the right speaker Replacing the Speaker Assemblies 1 Place the mounting ring over the front palm rest screw post NOTI CE Make sure the speaker wires are under their routing clips Route the left speaker wire properly between the battery bay and hard drive area 2 Slide the speaker assembly down in to the bottom case K HINT Speakers face out in the bottom case holders System Board Assembly Removing the System Board The system board s BIOS chip contains the service tag sequence which is also visible on a barcode label on the bottom of the computer The replacement kit for the system board includes a CD that provides a utility for transferring the service tag sequence to the replacement system board NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Prepa
80. t NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 3 Click Next click OK in Windows Me 4 The System Restore Undoing Last Restoration in Windows Me screen appears and then the computer automatically restarts 5 After the computer restarts click OK Reinstalling Windows Reinstalling Windows XP Before reinstalling the Windows XP operating system to correct a problem try correcting the problem by performing a Windows System Restore NOTICE The Operating System CD provides options for reinstalling the Windows XP operating system The options can potentially overwrite files installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative 1 Insert the Operating System CD into the CD or DVD drive 10 11 12 13 14 15 16 17 18 Shut down the computer and then turn on the computer Press any key when the Press any key to boot from CD message appears on the screen When the Windows XP Setup screen appears press to select To set up Windows now F8 Read the information in the License Agreement window and then press on your keyboard to agree with the license information If your computer already has Windows XP installed and yo
81. t Using System Restore Windows XP and Windows Me provide a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer hardware or software including new hardware or program installations or system settings have left the computer in an undesirable operating state You can also undo the last System Restore procedure System Restore automatically creates system checkpoints You can also manually create your own checkpoints by creating restore points To limit the amount of hard disk space used older restore points are automatically purged To resolve an operating system problem you can use System Restore from Safe Mode or Normal Mode to return your computer to an earlier operating state System Restore does not cause you to lose personal files stored in the My Documents folder data files or e mail messages after restoring the computer to an earlier operating state If you restore the computer to an operating state that existed before you installed a program for example the program s data files will not be lost but you will have to reinstall the actual program NOTICE It is important to make regular backups of your data files System Restore does not monitor changes to or recover your data files If the original data on the hard disk is accidentally erased or overwritten or if the data becomes inaccessible because of a hard disk malfunction use your backup files to recover the lost
82. the reserve battery cable from the system board connector Pry the reserve battery free from the system board The reserve battery is attached to the system board with a piece of adhesive tape Remove any remnants of the adhesive tape from the system board Replacing the Reserve Battery 1 Connect the reserve battery cable to the system board connector 2 Position the reserve battery above the speaker connector on the system board 3 Update the BIOS using a flash BIOS update program floppy disk or CD For instructions on how to flash the BIOS see Flashing the BIOS System Speaker Assembly Removing the Speaker Assemblies NOTICE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTICE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTICE Read Preparing to Work Inside the Computer before performing the following procedure The speakers are located on the front left and right sides of the bottom case Each speaker assembly is marked with a left or right label Take note of the speaker and antenna wire routing so that you can replace them properly under their routing clips antenna cable 6 antenna cable in line connector 7 right speaker holder dl e mounting ring eight speaker 1 Remove the hard drive 2 Remove the keyboard 3 Remove the display as
83. tities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited December 2001 Rev A01 Back to Contents Page Using the Dell Diagnostics Dell Inspiron 4100 When to Use the Dell Diagnostics Features of the Dell Diagnostics Starting the Dell Diagnostics Advanced Testing Confirming the System Configuration Information When to Use the Dell Diagnostics Whenever a major component or device in your computer does not function properly you may have a component failure If you are experiencing a problem with your computer Dell recommends that you perform the checks in Solving Problems and run the Dell Diagnostics before you contact Dell for technical assistance As long as the microprocessor and the display keyboard and CD or DVD drive are working you can use the Dell Diagnostics Running the Dell Diagnostics may help you to resolve the problem yourself quic
84. top of the display latch aligning the bracket and display latch screw holes On 14 1 inch SXGA and UXGA panels align the screw holes and place the display latch and attached bracket in the top cover 2 Replace the two M2 5 x 5 mm screws and the two M1 7 x 3 5 mm screws that secure the display latch and bracket to the top cover Hinge Covers Removing the Hinge Covers 1 Remove the display assembly 2 Rotate the hinges forward at an angle of approximately 90 degrees to the front of the display assembly 3 To remove the hinge covers slide them off the hinges Replacing the Hinge Covers 1 Attach the display assembly to the bottom case 2 Close the display assembly 3 Snap the hinge covers in place over the hinges HINT The right plastic hinge cover label includes an R and the left plastic hinge cover label includes an L The hinge cover labels face the back of the computer 1 right hinge cover 2 left hinge cover Palm Rest NOTI CE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTI CE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTI CE Read Preparing to Work Inside the Computer before performing the following procedure 1 Remove the hard drive 2 Remove the keyboard NOTI CE You must remove the display assembly before you remove the pal
85. touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective Reinstall the touch pad driver See Reinstalling Drivers and Utilities External Keyboard Problems Check the keyboard cable Shut down the computer Disconnect the keyboard cable and check it for damage For PS 2 cables check the cable connector for bent or broken pins Firmly reconnect the cable If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer Check the external keyboard Turn off the computer wait 1 minute and turn it on again Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard To verify that the problem is with the external keyboard check the integrated keyboard Turn off the computer Disconnect the external keyboard Turn on the computer From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad Type some characters on the integrated keyboard and verify that they appear on the display If the characters appear now but did not with the extern
86. trike the Fl key to shutdown FI Instead of pressing eo insert the flash BIOS update floppy disk or CD into the appropriate drive and press and then press The computer displays the following message on the screen Failure override Processor update failure Reload current BIOS Strike the Fl key to continue F2 to run the setup utility FI Setup Press The computer continues to boot and updates the new BIOS Press to enter the system setup program and reset the boot sequence with the appropriate drive if required E Press to exit the system setup program Remove the flash BIOS update floppy disk or CD from the drive and restart the computer Reserve Battery Removing the Reserve Battery HE H L NOTI CE The reserve battery provides power to the computer s RTC and NVRAM when the computer is turned off Removing the battery causes the computer to lose the date and time information as well as all user specified parameters in the BIOS If possible make a copy of this information before you remove the reserve battery NOTI CE Disconnect the computer and any attached devices from electrical outlets and remove any installed batteries NOTI CE To avoid ESD ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer NOTI CE Read Preparing to Work Inside the Computer before performing the following procedure Remove the hard drive Remove the keyboard Disconnect
87. ts 32 bits Texas Instruments PCI 1420 CardBus controller two supports two Type or Type Il cards or one Type III card 3 3 Vand5V 68 pins PCMCIA 16 bits CardBus 32 bits SDRAM two user accessible SODIMM sockets 64 128 256 and 512 MB 3 3 V SODIMM 128 MB 1024 MB 133 MHz 9 pin connector 16550C compatible 16 byte buffer connector 25 hole connector unidirectional bidirectional or ECP 15 hole connector microphone connector headphone speakers connector 6 pin mini DIN connector 4 pin USB compliant connector Infrared Docking S video TV out Mini PCI Ethernet LAN Communications Modem Type Controller Interface Network adapter Video Video type Data bus Video controller Video memory LCD interface TV support sensor compatible with IrDA Standard 2 0 4 MB and IrDA Standard 1 0 Slow IR 200 pin connector for a Dell docking device 7 pin mini DIN connector S video to composite video adapter is optional Type IIIA Mini PCI card slot with Wi Fi 802 11b wireless support RJ 11 port optional RJ 45 port optional v 92 capable 56K MDC softmodem internal AC 97 bus 10 100 Ethernet LOM 128 bit hardware accelerated 4X AGP ATI Mobility RADEON 16 MB ATI LVDS NTSC or PAL in S video and composite modes Audio Audio type Audio controller Stereo conversion Interfaces Internal External Speaker Internal speaker amplifier Volume
88. u want to recover your current Windows XP data type R to select the repair option and then go to step 15 E If you want to install a new copy of Windows XP press to select eae the fresh copy option and then press on the next screen to select the highlighted partition recommended Then follow the instructions on the screen The Windows XP Setup screen appears and Windows XP begins to copy files and install the device drivers The computer automatically restarts multiple times before it requires additional input When the Welcome to Microsoft screen appears click the green arrow icon at the bottom of the screen to continue and follow the instructions on the screen to finish the installation When the Regional Settings screen appears select the settings for your locale and then click Next Enter your name and organization in the Personalize Your Software screen and then click Next If you are reinstalling Windows XP Home Edition enter a name for your computer in the Computer Name window and then click Next If you are reinstalling Windows XP Professional enter a name for your computer and a password in the Computer Name and Administrator Password window and then click Next If you have a modem installed the Modem Dialing Information screen appears Enter the requested information and then click Next Enter the date time and time zone in the Date and Time Settings window and then click Next If your computer has a network ad
89. uire force NOTI CE A microprocessor module that is not properly seated can result in an intermittent connection or permanent damage to the microprocessor and ZIF socket 1 on 2 3 Align the pin 1 corner of the microprocessor module with the pin 1 corner of the ZIF socket and insert the microprocessor module HINT The pin 1 corner of the microprocessor module has a triangle that aligns with the triangle on the pin 1 corner of the ZIF socket NOTICE You must position the microprocessor module correctly in the ZIF socket to avoid permanent damage to the module and the socket When the microprocessor module is correctly seated all four corners are aligned at the same height If one or more corners of the module are higher than the others the module is not seated correctly NOTICE Hold the microprocessor down while turning the cam screw to prevent intermittent contact between the cam screw and microprocessor see Removing the Microprocessor Module Tighten the ZIF socket by turning the cam screw clockwise to secure the microprocessor module to the system board Update the BIOS using a flash BIOS update program floppy disk or CD For instructions on how to flash the BIOS see Flashing the BIOS Flashing the BIOS To update the BIOS Make sure that the AC adapter is plugged in and that the main battery is installed properly Turn on the computer The following error message appears System hardware failures 0010 S
90. utton until the computer turns off completely which may take several seconds Dell AccessDirect Button This button allows you to launch a frequently used program such as your default Internet browser Left Side View PC Card slot security cable slot speaker one of two PC Card Slot The PC Card slot has two connectors that support various types of PC Cards also referred to as PCMCIA cards including modems and network adapters Hard Drive The hard drive reads and writes data on a hard disk Security Cable Slot This slot allows you to attach a commercially available antitheft device to the computer Instructions for installing antitheft devices are usually included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot Speakers Fn Press the volume control keyboard shortcuts to adjust the volume of the integrated speakers If no sound comes from the speakers press and adjust the volume Right Side View A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire 1 speaker one of two 5 network connector infrared sensor 6 S video TV out connector 3 audio connectors air vent Infrared Sensor The infrared sensor lets you transfer files from your computer to another infrared compatible device without using cable connections Audio Connectors
91. window appears Type your user name and password and click OK or click OK to continue without setting a password If the Date Time Properties window appears adjust the date and time properties click Apply and then click OK Windows updates the system settings and restarts your computer If you set a password in step 13 type your password and click OK If you did not set a password click OK Reinstall the appropriate drivers Reenable your virus protection software Reinstalling Windows 2000 NOTI CE The Operating System CD provides options for reinstalling the Windows 2000 operating system The options can potentially overwrite files l 10 11 TZ 13 installed by Dell and possibly affect programs installed on your hard drive Therefore Dell does not recommend that you reinstall your operating system unless instructed to do so by a Dell technical support representative Turn on the computer and enter the system setup program as directed by a Dell technical support representative or by performing the following steps a Shut down the computer and then turn on the computer F2 b Before the computer boots into Windows press i to enter the system setup program c Press ae to move to the Boot menu d In the system setup program Boot menu follow the instructions on the screen to change the boot sequence so that the CD or DVD drive boots first Then insert the Operating System CD into the drive E e Press to
92. ws o Flashing green The battery is fully charged o Solid green The battery is charging If the computer is running on a battery the light operates as follows o Off The battery is adequately charged o Flashing orange The battery charge is low o Solid orange The battery charge is critically low NOTICE To avoid data loss never turn off the computer while the O light is flashing Touch Pad Use the touch pad and touch pad buttons as you would use a mouse Module Bay You can install devices such as a CD drive a DVD drive a CD RW drive a second hard drive a second battery or a Dell TravelLite travel module in the module bay For more information see About the Module Bay in the Solutions Guide Display Latch Button Press this button to release the display latch and open the display Battery Bay When a battery is installed you can use the computer without connecting it to an electrical outlet Touch Pad Track Stick Buttons These buttons correspond to the left and right buttons on a standard mouse Keyboard The keyboard includes a numeric keypad as well as the Microsoft Windows logo key Track Stick Use the track stick and track stick buttons as you would use a mouse Power Button Press the power button to turn on the computer or to exit standby mode E HINT To turn off your computer perform a Windows shutdown If the computer stops responding press and hold the power b
93. you removed 16 Replace the battery E HINT See Limited Warranties and Return Policy in your Solutions Guide If the computer does not start or if you cannot identify the damaged components see Contacting Dell in the Solutions Guide If You Drop or Damage Your Computer 1 Save and close any open files exit any open programs and shut down the computer 2 Disconnect the AC adapter from the computer and from the electrical outlet 3 Remove and reinstall the battery 4 Turn off any attached external devices and disconnect them from their power sources and then from the computer 5 Turn on the computer K HINT See Limited Warranties and Return Policy in your Solutions Guide If the computer does not start or if you cannot identify the damaged components see Contacting Dell in the Solutions Guide Resolving Other Technical Problems Go to the Dell support website Go to support dell com for help with general usage installation and troubleshooting questions E mail Dell Go to support dell com and then click E Mail Dell in the Communicate list Send an e mail message to Dell about your problem you can expect to receive an e mail message from Dell within hours Call Dell If you cannot solve your problem using the Dell Support website or e mail service see Contacting Dell in the Solutions Guide Reinstalling Drivers and Utilities The Dell Drivers and Utilities CD for your computer contain

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