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Dell 3100cn Printer User Manual

1. NOTE Dell s Express Service Code system may not be available in all countries In the U S Business customers should call 1 877 459 7298 and Consumer Home and Home Office customers should call 1 800 624 9896 If you are calling from a different country or are in a different Service area see Contacting Dell on page 53 for your local telephone number n 3 Follow the menu prompts in the automated telephone system to speak with a technical support representative Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order See Contacting Dell on page 53 for the telephone number to call for your region Appendix Contacting Dell To contact Dell electronically you can access the following websites e www dell com e support dell com technical support e premiersupport dell com technical support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below K NOTE Toll free numbers are for use within the country for which they are listed When you need to contact Dell use the electronic addresses telephone numbers and codes
2. seeeseeennzznnznnzznnaznnznnnznnaznnnznnznnnzznznznznanzzznzznznznznznz 40 Removing the Used Drum Cartridge ms mseenennzznnznnznnnznnnnzzninznnznzzznnzi 40 Installing the New Drum Cartridge ses seemnnnnznnznzznnznznznmanennnznzzzazzzzi 42 Replacing the Cleaning Pad e seseeeenennzznnzznznnnzznnznnzznznnznznzznazaznzzznzzzznza 44 Replacing the Toner Cartridge Selecting a Replacement Toner Cartridge Removing the Used Toner Cartridge ss e sememennennzznnenznznnznzznznnznzznnzzzni 47 Installing the New Toner Cartridge sse eenmnnnnzennznzznnnznnnznnznznnzznzii 48 Append ii i g Ean 51 Technical Assistant ei ia eevtonertiacenctenraxte 52 Automated Order Status Service seesnnznzannnnnnnnnznnennznnznnnnanranzanzanznnennonznnznzznnzzna 52 Contacting Dell si iii a bad 53 U S Terms and Conditions of Sale sssseseanenznannnznzanenmaneneanaznnnenzaneenasmnnnnnanzana 69 Limited Warranties and Return Policy smeresenzannzznnnanzannnzanmnnznnzznenznzznnnaznnnaznzznnzz n Limited Warranty for Dell Branded Hardware Products U S Only 71 Total Satisfaction Return Policy U S Only Less nennnennzznnznzzznnennznznzzzi 75 Limited Warranty Terms for Dell Branded Hardware Products Canada Only sisira asit ia ie 75 Total Satisfaction Return Policy Canada Only cccseessessessesesseesteeseeeseees 78 Dell Software and Per
3. How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except for the following Dell branded hardware e Portable computer batteries carry a 1 year limited warranty e Projector lamps carry a 90 day limited warranty e Memory carries a lifetime limited warranty e Monitors carry the longer of either a 3 year limited warranty or the remainder of the warranty for the Dell computer to which the monitor will be connected e PDAs MP3 players earphones remote inline controls and AC adapters carry a 1 year limited warranty Appendix e Otheradd on hardware carries the longer of either a 1 year limited warranty for new parts and a 90 day limited warranty for reconditioned parts or for both new and reconditioned parts the remainder of the warranty for the Dell computer on which such parts are installed The limited warranty on all Dell branded products begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the availability of limited warranties at its discretion but any changes will not be retroactive What do do if need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available Web Support support dell com ContactUs
4. Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home Small Business Customer Care 08 587 70 527 Employee Purchase Program EPP Support 20 140 14 44 Technical Support Fax 08 590 05 594 Sales 08 590 05 185 Switzerland Geneva Website support euro dell com International Access Code 00 E mail Tech_support_central_Europe dell com Country Code 41 E mail for French speaking HSB and Corporate City Code 22 Customers support euro dell com ch fr emaildell Technical Support Home and Small Business 0844 811 411 Technical Support Corporate 0844 822 844 Customer Care Home and Small Business 0848 802 202 Customer Care Corporate 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Taiwan Technical Support portable and desktop toll free 00801 86 1011 International Access Code 002 Computers Country Code 886 Technical Support servers and storage toll free 00801 60 1256 Corporate Sales toll free 00801 651 227 Thailand Technical Support Optiplex Latitude and toll free 1800 0060 07 International Access Code 001 Precision Cou tiy Code 66 Technical Support PowerEdge and PowerVault toll free 1800 0600 09 Customer Service Penang Malaysia 604 633 4949 Sales toll free 0880 060 09 66 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbe
5. Dell does provide a limited warranty for new Dell branded peripheral products products for which Dell is listed as the manufacturer such as monitors batteries memory docking stations and projectors To determine which limited warranty applies to the product you purchased see the Dell packing slip or invoice and or the product documentation that accompanied your product Descriptions of Dell s limited warranties are described in preceding sections 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Inc Dell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of year from the original purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at Dell s expense Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear
6. General Support 1 877 673 3355 Venezuela General Support 8001 3605 68 Appendix U S Terms and Conditions of Sale These terms and conditions Agreement apply to your purchase of computer systems and or related products and or services and support sold in the United States Product by the Dell entity named on the invoice or acknowledgement Dell provided to you By accepting delivery of the Product you accept and are bound to the terms and conditions of this Agreement If you do not wish to be bound by this Agreement you must notify Dell immediately and return your purchase pursuant to Dell s Total Satisfaction Return Policy See http support dell com ContactUs ByPhone aspx c us amp 1 en amp s gen for our contact information If returned Product s must remain in the boxes in which they were shipped THIS AGREEMENT SHALL APPLY UNLESS I YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN OR II OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION 1 Other Documents This Agreement may NOT be altered supplemented or amended by the use of any other document s unless otherwise agreed to in a written agreement signed by both you and Dell If you do not receive an invoice or acknowledgement in the mail via e mail or with your Product information about your purchase may be obtained at https support dell com dellcare Invoice aspx or by contacting your
7. Appendix 79 www dell com supplies support dell com 80 Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period The end user must always supply proof of purchase indicating name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay for ground freight and insurance to and from Dell s repair replacement center The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against Dell or any of its affiliates and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts or any other indirect or consequential loss arising from negligence breac
8. Maintenance 3 Pull down the lever on the right to lock the drum cartridge in place 4 Close the top cover Maintenance 43 www dell com supplies support dell com 44 Replacing the Cleaning Pad 1 Pull out the slide bar that is inside the printer on the right side until it stops The access window cover slides open Maintenance 3 Push the two tabs on the cleaning pad inward to remove the pad 4 Hold the new cleaning pad under the cleaning rod and push it in until it clicks 5 Push the cleaning rod back to its original position until it stops Maintenance 45 www dell com supplies support dell com 46 6 Push the slide bar back to its original position 7 Close the front door NOTE When the optional duplex module has been opened close it Gently pull open the multipurpose feeder cover if necessary Replacing the Toner Cartridge A CAUTION Before performing any of the following procedures read and follow the CAUTION SAFETY INSTRUCTIONS on page 9 In addition to the toner level indicator that appears each time you send a job to print a message appears on the operator panel to alert you when it s time to order a new toner cartridge Dell toner cartridge are available only through Dell You can order more toner online at http www dell com supplies or by phone To order by phone see Order Toner Cartridges on page 2 Dell recommends new Dell branded toner cartri
9. 1 800 060 889 For servers and storage toll free 1 800 505 095 For desktop and portable computers toll free 1 800 733 3114 Customer Care toll free 1 800 819 339 Corporate Sales toll free 1 800 808 385 Transaction Sales toll free 1 800 808 312 Fax toll free 1 800 818 341 Austria Vienna Website support euro dell com International Access Code 900 E mail tech_support_central_europe dell com Country Code 43 Home Small Business Sales 0820 240 530 00 City Code 1 Home Small Business Fax 0820 240 530 49 Home Small Business Customer Care 0820 240 530 14 Preferred Accounts Corporate Customer Care 0820 240 530 16 Home Small Business Technical Support 0820 240 530 14 Preferred Accounts Corporate Technical Support 0660 8779 Switchboard 0820 240 530 00 Bahamas General Support toll free 1 866 278 6818 Barbados General Support 1 800 534 3066 Belgium Brussels International Access Code 00 Country Code 32 Website support euro dell com E mail for French Speaking Customers support euro dell com be fr emaildell Citv Code 2 Technical Support 02 481 92 88 Technical Support Fax 02 481 92 95 Customer Care 02 713 15 65 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 54 Appendix Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Bermuda General Support 1 800 342 06
10. Click the icon of the desktop printer you created 2 Click Printing on the menu bar and select Change Setup 3 Set the option menu item in Installable Options and then click OK 30 Installing the Printer Driver or PPD File on Macintosh Computers Installing the PPD File Mac OS X NOTE The printer driver does not need to be installed on a Mac OS X It uses a generic PostScript driver Oy a ewe Ne 7 that is provided with the OS Insert the Drivers and Utilities CD into your computer Launch the Drivers and Utilities CD Double click the Mac OS X folder and then double click the Dell 3100cn Installer icon Type the administrator s name and password and then click OK Click Install Click Quit Installation is complete Go to the next section to continue Adding a Printer Mac OS X 10 2 8 or 10 3 X After the PPD file has been installed add a printer setting the PPD file The printer driver controls the printer functions based on the information in the PPD file 1 2 Turn on the printer If vou use the USB port connect the USB cable between the printer and the Macintosh computer Start Print Center or Printer Setup Utility The Printer List screen appears NOTE When using Mac OS X 10 2 8 you can find Print Center in the Utilities folder in Applications When using Mac OS X 10 2 8 and connecting the USB cable to your computer with the power on the print queue which uses a generic PPD fi
11. The software and documentation are commercial items as that term is defined at 48 C ER 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C ER 12 212 Consistent with 48 C ER 12 212 and 48 C ER 227 7202 1 through 227 7202 4 all U S Government end users acquire the software and documentation with only those rights set forth herein Contractor manufacturer is Dell Products L P One Dell Way Round Rock Texas 78682 General This license is effective until terminated It will terminate upon the conditions set forth above or if you fail to comply with any of its terms Upon termination you agree that the Software and accompanying materials and all copies thereof will be destroyed This agreement is governed by the laws of the State of Texas Each provision of this agreement is severable If a provision is found to be unenforceable this finding does not affect the enforceability of the remaining provisions terms or conditions of this agreement This agreement is binding on successors and assigns Dell agrees and you agree to waive to the maximum extent permitted by law any right to a jury trial with respect to the Software or this agreement Because this waiver may not be effective in some jurisdictions this waiver may not apply to you You acknowledge that you have read this agreement that you understand it that you agree to be bound by its terms and that this
12. click Finish Click Cancel Setting Up for Local Printing 21 woo jap yioddns soljddns WOS jjoPMMM Setting Up for Local Printing 22 Section 3 Setting Up for Network Printing Network Set Up Setting Up for Network Printing www dell com supplies support dell com 24 Network Set Up NOTE To use this printer in a UNIX or Linux environment you need to install a UX Filter or Linux Driver For more information on how to install and use these refer to your User s Guide K NOTE When using a CD drive in a Linux environment you need to mount the CD according to your system environment The command strings are mount media cdrom Z NOTE For additional network set up configurations refer to your User s Guide Print and Check the Printer Settings Page 1 Print the Printer Settings page When Ready to Print appears in the LCD press Menu Press W until Configure appears and then press P or el a b c Press W until Reports appears and then press B or dl d Printer Settings is displayed Press el The Printer Settings page is printed 2 Under the TCP IP heading verify the IP address If the IP address is 0 0 0 0 wait for a few minutes to resolve the IP address automatically and then print the Printer Settings page again Run the Installation Software 1 Insert the Drivers and Utilities CD into your computer 2 The Drivers and Utilities CD should launch the installation softw
13. 0908 Medium Business Division 3416 0912 Appendix 59 www dell com supplies support dell com Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Home and Small Business Division 2969 3155 India Technical Support 1600 33 8045 Sales 1600 33 8044 Ireland Cherrywood International Access Code 16 Country Code 353 City Code 1 Website support euro dell com E mail dell_direct_support dell com Technical Support U K Technical Support dial within U K only Home User Customer Care Small Business Customer Care U K Customer Care dial within U K only Corporate Customer Care Corporate Customer Care dial within U K only Ireland Sales U K Sales dial within U K only Fax Sales Fax Switchboard 1850 543 543 0870 908 0800 01 204 4014 01 204 4014 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 01 204 0103 01 204 4444 Italy Milan International Access Code 00 Country Code 39 City Code 02 Website support euro dell com E mail support euro dell com it it emaildell Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 Jamaic
14. ContactUsHome aspx c us amp 1 en amp s gen Individual Home Consumers U S Only Technical Support 1 800 624 9896 Customer Service 1 800 624 9897 Individual Home Consumers who purchased through an Employee Purchase Program Technical Support and Customer Service 800 822 8965 Home and Small Business Commercial Customers Technical Support and Customer Service 800 456 3355 Medium Large or Global Commercial Customers Healthcare Customers and Value Added Resellers VARs Technical Support and Customer Service 877 459 7298 Government and Education Customers Technical Support and Customer Service 877 459 7298 Dell Branded Memory 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We w
15. Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers China Xiamen Country Code 86 City Code 592 Technical Support website support dell com cn Technical Support E mail cn_support dell com Technical Support Fax Technical Support Dimension and Inspiron Technical Support OptiPlex Latitude and Dell Precision Technical Support servers and storage Technical Support projectors PDAs printers switches routers and so on Customer Advocacy Customer Advocacy Fax Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts tol tol tol tol tol tol tol tol tol tol tol tol tol tol tol tol tol 818 1350 free 800 858 2969 free 800 858 0950 free 800 858 0960 free 800 858 2920 free 800 858 2060 592 818 1308 free 800 858 2222 free 800 858 2557 free 800 858 2055 free 800 858 2628 free 800 858 2999 free 800 858 2955 free 800 858 2020 free 8
16. Dell Printer Configuration Web Tool for a particular printer e Select Help to read the online help The Status Monitor Console displays the Status Window for local connections or the Dell Printer Configuration Web Tool for network connections e To obtain status info on network printers you must click on the EWS link Using Your Printer 37 www dell com supplies support dell com 38 Dell Supplies Management System You can launch the Dell Supplies Management System dialog box from the Printing Status window the All Programs menu or the desktop icon You can also launch it from the Status Window when a toner error occurs You can order consumables by phone or from the web 1 Click Start gt All Programs Dell Printers Dell Laser Printer 3100cn Dell Supplies Management System The Dell Supplies Management System window appears 2 If ordering from the Web a When you cannot get information from the printer automatically by two way communication a window that prompts you to type the Service Tag number appears Type your Dell printer Service Tag number in the field provided Your Service Tag number is located inside the front door of your printer b Click Visit Dell printer supplies ordering web site 3 If ordering by phone call the number that appears under the By Telephone heading User Setup Disk Creating Tool The User Setup Disk Creating Tool program located in the MakeDisk folder of the
17. El Salvador General Support 01 899 753 0777 Appendix 57 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Finland Helsinki International Access Code 990 Country Code 358 City Code 9 Website support euro dell com E mail fin_support dell com E mail Support servers Nordic_support dell com Technical Support Technical Support Fax Relational Customer Care Home Small Business Customer Care Fax Switchboard 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business Technical Support Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Care Switchboard Sales Fax 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 0499 75 40 01 0825 004 719 0825 338 339 0155947100 0155947100 0155947101 58 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Area Codes Website
18. and E Mail Address Local Numbers and Toll Free Numbers Germany Langen International Access Code 00 Country Code 49 City Code 6103 Greece International Access Code 00 Website support euro dell com E mail tech_support_central_europe dell com Technical Support 06103 766 7200 Home Small Business Customer Care 0180 5 224400 Global Segment Customer Care 06103 766 9570 Preferred Accounts Customer Care 06103 766 9420 Large Accounts Customer Care 06103 766 9560 Public Accounts Customer Care 06103 766 9555 Switchboard 06103 766 7000 Website support euro dell com E mail support euro dell com gr en emaildell Country Code 30 Technical Support 00800 44 14 95 18 Gold Service Technical Support 00800 44 14 00 83 Switchboard 2108129810 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 Hong Kong Website support ap dell com International Access Code 001 E mail apsupport dell com Country Code 852 Technical Support Dimension and Inspiron 2969 3188 Technical Support OptiPlex Latitude and 2969 3191 Dell Precision Technical Support PowerApp PowerEdge 2969 3196 PowerConnect and PowerVault Gold Queue EEC Hotline 2969 3187 Customer Advocacy 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416
19. and Small Business Canada Only Customers Technical Support and Customer Service 1 800 847 4096 Medium Large and Global Commercial Customers Government Education and Healthcare Customers and Value Added Resellers VARs Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Government or Education Customers or Individual Home Consumers who purchased through an Employee Purchase Program Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Extension 8221 for Individual Consumers Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if
20. beginning from the date of delivery If this product presents defects resulting from either material or manufacturing process it will be replaced without charge during the limited warranty period if returned to Dell Appendix 81 www dell com supplies support dell com 82 In order to obtain the necessary information to enable the replacement call the appropriate toll free number In Mexico call 001 877 384 8979 in Puerto Rico call 1 800 805 7545 In cases in which either the production of the cartridge has been discontinued or the cartridge is not available Dell reserves the right at its sole discretion to choose between replacing it by a similar product or reimbursing you for the purchase cost This limited warranty does not apply to ink or Toner Cartridges that have been refilled or to defects resulting from misuse abuse accident negligence mishandling improper storage or exposure to inappropriate environments Dell s liability for the malfunction or defect of hardware after the period of the legal warranty and specifically the period of the legal warranty of defective products stated in the consumer protections rules is limited to either the substitution of the product or the reimbursement as stated above This warranty coverage terminates if you sell or otherwise transfer this product to a third party Dell does not accept any additional liability for patrimonial emotional or any other kind of damage caused to the c
21. charge during the limited warranty period if returned to Dell You must first call our toll free number to get your return authorization In the U S call 1 877 459 7298 in Canada call 1 800 847 4096 If we are not able to replace the product because it has been discontinued or is not available we will either replace it with a comparable product or reimburse you for the cartridge purchase cost at Dell s sole option This limited warranty does not apply to ink or Toner Cartridges that have been refilled or improperly stored or due to problems resulting from misuse abuse accident neglect mishandling incorrect environments or wear from ordinary use THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELES RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR CANADIAN CUSTOMERS EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE FOR THE PRODUCT FOR U S CUSTOMERS ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED W
22. have been included in the original shipment The Total Satisfaction Return Policy does not apply to Dell EMC storage products It also does not apply to products purchased through Dell s Software and Peripherals division For those products please instead refer to Dell s Software and Peripheral s then current return policy see the following section Dell Software and Peripherals Canada Only Dell Software and Peripherals Canada Only Third Party Software and Peripherals Products Similar to other resellers of software and peripherals Dell does not warrant third party products Third party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only Third party manufacturer warranties vary from product to product Consult your product documentation for specific warranty information More information may also be available from the manufacturer or publisher While Dell offers a wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today If you have questions about compatibility we recommend and encourage you to contact the third party software and peripheral product manufacturer or publisher directly Dell Branded Peripheral Products
23. is the complete and exclusive statement of the agreement between you and Dell regarding the Software Regulatory Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial Appendix broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computer systems contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Relocate the computer with respect to the receiver e Move the compu
24. only in accordance with Dell s return policy in effect on the date of the invoice or acknowledgement Any returns or exchanges will be made in accordance with Dell s exchange policies in effect on the date of the return or exchange You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return You must return Product to us in their original or equivalent packaging You are responsible for risk of loss shipping and handling fees for returning or exchanging Product Additional fees may apply Dell s return policy for Dell branded Product can be found at http www dell com policy legal warranty htm Non Dell branded software and peripheral return policies can be found at http reommerce us dell com rcomm include dw policies htm Refurbished Product return policies can be found at http www dell com us en dfh topics segtopic nav info 002 info htm If you fail to follow the return or exchange instructions and policies provided bv Dell Dell is not responsible whatsoever for Product that is lost damaged modified or otherwise processed for disposal or resale If you are returning all components in an order you will be credited the full amount paid for the order At Dell s discretion credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing Changed or Discontinued Product Dell s policy is one of ong
25. options that have been installed on the printer then click Apply Changes NOTE When using a Apple Talk Installable Options are automatically set up You do not have to change the settings Mac OS 10 3 X 1 Start Printer Setup Utility The Printer List screen appears Select the printer you want to use 2 3 Click Printers on the Printer Setup Utility menu bar and select Show Info 4 Select Installable Options and select the options that have been installed on the printer then click Apply Changes K NOTE When using a USB cable and Apple Talk Installable Options are automatically set up You do not have to change the settings 32 Installing the Printer Driver or PPD File on Macintosh Computers Section 5 Using Your Printer Changing Printer Settings Adjusting the Language Printing a Job Canceling a Job From the Printer Operator Panel Software Overview Using Your Printer www dell com supplies support dell com 34 Changing Printer Settings NOTE For detailed explanations of the menus see the User s Guide You can select menu items and corresponding values from the operator panel When you first enter the printer menus from the operator panel you see an asterisk next to a value in the menus This asterisk indicates the factory default menu setting These settings are the original printer settings Factory defaults may vary for different countries When you select a new setti
26. sales representative Payment Terms Orders Quotes Interest Payment terms are within Dell s sole discretion and unless otherwise agreed to by Dell payment must be made at the time of purchase Payment for Product may be made by credit card wire transfer or some other prearranged payment method Dell may invoice parts of an order separately Your order is subject to cancellation by Dell at Dell s sole discretion Unless you and Dell have agreed to a different discount Dell s standard pricing policy for Dell branded systems which include both hardware and services in one discounted price allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system Dell is not responsible for pricing typographical or other errors in any offer by Dell and reserves the right to cancel any orders resulting from such errors Shipping Charges Taxes Title Risk of Loss Shipping and handling are additional unless otherwise expressly indicated at the time of sale Loss or damage that occurs during shipping by a carrier selected by Dell is Dell s responsibility Loss or damage that occurs during shipping by a carrier selected by you is your responsibility You must notify Dell within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing wrong or damaged Unless you provide Dell with a
27. 00 858 2669 free 800 858 2572 free 800 858 2355 free 800 858 2811 free 800 858 2621 Colombia General Support 980 9 15 3978 Costa Rica General Support 0800 012 0435 56 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Czech Republic Prague International Access Code 00 Website support euro dell com E mail czech_dell dell com Country Code 420 Technical Support 02 2186 27 27 City Code 2 Technical Support Fax 02 2186 27 28 Customer Care 02 2186 27 11 Customer Care Fax 02 2186 27 14 Switchboard 02 2186 27 11 Denmark Copenhagen Website support euro dell com International Access Code 00 Country Code 45 Dominica E mail Support portable computers den_nbk_support dell com E mail Support desktop computers den_support dell com E mail Support servers Nordic_server_support dell com Technical Support Customer Care Relational Home Small Business Customer Care Switchboard Relational Switchboard Fax Relational Switchboard Home Small Business Switchboard Fax Home Small Business General Support 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 toll free 1 866 278 6821 Dominican Republic Ecuador General Support General Support 1 800 148 0530 toll free 999 119
28. 0800 582 Country Code 853 Customer Service Penang Malaysia 604 633 4949 Transaction Sales toll free 0800 581 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Technical Support Dell Precision OptiPlex and Latitude Technical Support Dimension and Inspiron Technical Support PowerEdge and PowerVault Customer Service Transaction Sales Corporate Sales toll free 1 800 88 0193 toll free 1 800 88 1306 toll free 1800 88 1386 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 62 Appendix Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Mexico Customer Technical Support 00 1 877 384 8979 International Access Code 00 Country Code 52 Sales Customer Service Main or 001 877 269 3383 50 81 8800 or 01 800 888 3355 00 1 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 Montserrat Netherlands Antilles General Support General Support toll free 1 866 278 6822 001 800 882 1519 Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 New Zealand International Access Code 00 Country Code 64 Website support euro dell com Technical Support Technical Support Fax Home Small Business Customer Care Relational Customer Care Home Small Business Sales Relat
29. 1 054 toll free 800 6011 053 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Website support euro dell com E mail dell_za_support dell com Gold Queue Technical Support Customer Care 011 7097713 011 709 7710 011 709 7707 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Customer Technical Support Customer Service 604 633 4810 Countries and Sales Penang Malaysia Spain Madrid Website support euro dell com International Access Code 00 E mail support euro dell com es es emaildell Country Code 34 Home and Small Business City Code 91 Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 115 236 Switchboard 91 722 92 00 Fax 91 722 95 83 Appendix 65 www dell com supplies support dell com Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Sweden Upplands Vasby Website support euro dell com International Access Code 00 E mail swe_support dell com Country Code 46 E mail Support for Latitude and Inspiron City Code 8 Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com
30. 465 044 556 3433 044 556 3430 044 556 1469 044 556 3469 044 556 1760 044 556 4300 Korea Seoul International Access Code 001 Country Code 82 City Code 2 Technical Support Sales Customer Service Seoul Korea Customer Service Penang Malaysia Fax Switchboard toll free 080 200 3800 toll free 080 200 3600 toll free 080 200 3800 604 633 4949 2194 6202 2194 6000 Appendix 61 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Latin America Customer Technical Support Austin Texas U S A Customer Service Austin Texas U S A Fax Technical Support and Customer Service Austin Texas U S A Sales Austin Texas U S A SalesFax Austin Texas U S A 512 728 4093 512 728 3619 512 728 3883 512 728 4397 512 728 4600 or 512 728 3772 Luxembourg International Access Code 00 Website support euro dell com E mail tech_be dell com Country Code 352 Technical Support Brussels Belgium 3420808075 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 Macao Technical Support toll free
31. 71 Bolivia General Support toll free 00 10 0238 Brazil Website www dell com br International Access Code 00 Country Code 55 City Code 51 Customer Support Technical Support Technical Support Fax Customer Care Fax Sales 0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Brunei Country Code 673 Canada North York Ontario International Access Code 011 Customer Technical Support Penang Malaysia Customer Service Penang Malaysia Transaction Sales Penang Malaysia Online Order Status www dell ca ostatus AutoTech automated technical support Customer Care Home Sales Small Business Customer Care med large business government Technical Support Home Sales Small Business Technical Support med large bus government Sales Home Sales Small Business Sales med large bus government Spare Parts Sales amp Extended Service Sales 604 633 4966 604 633 4949 604 633 4955 toll free 1 800 247 9362 toll free 1 800 847 4096 toll free 1 800 326 9463 toll free 1 800 847 4096 toll free 1 800 387 5757 toll free 1 800 387 5752 toll free 1 800 387 5755 1 866 440 3355 Cayman Islands Chile Santiago Country Code 56 City Code 2 General Support Sales Customer Support and Technical Support 1 800 805 7541 toll free 1230 020 4823 Appendix 55 www dell com supplies support dell com
32. ARRANTY PERIOD HAS EXPIRED SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE DELLS LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Ink and Toner Cartridges Limited Warranty Latin America Only Dell Inc warrants to the original purchaser of genuine Dell branded Toner Cartridges that the cartridges will be free from defects resulting from material or manufacturing process for the life of the cartridge For the original purchaser of genuine Dell branded ink cartridges Dell warrants that the cartridges will be free from defects resulting from material or manufacturing process for one year
33. Dell Laser Printer 3100cn Owners Manual Look Inside For e Loading Paper e Setting Up for Local and Network Printing e Using Vour Printer e Maintenance e Contacting Dell DAL www dell com supplies support dell com Order Toner Cartridges Dell toner cartridges are available only through Dell You can order toner cartridges online at www dell com supplies or by phone US 877 INK 2 YOU Malaysia 1800 88 0301 Algeria Contact your distributor Mexico 866 851 1754 Argentina Contact your distributor Netherlands 020 674 4881 Australia 1300 030 290 Norway 231622 64 Austria 08 20 24 05 30 35 Oman Contact your distributor Belgium 02 713 1590 Paraguay Contact your distributor Canada 1 877 501 4803 Peru Contact your distributor Caribbean Islands Contact your distributor Poland 022 579 59 65 Chile 800 202874 PRC 800 858 0888 1230 020 3947 Puerto Rico 866 851 1760 Colombia 01800 9 155676 Qatar Contact vour distributor Czech Republic 420 225 372711 Russia Contact vour distributor Denmark 3287 5215 Saudi Arabia Contact vour distributor Egvpt Contact vour distributor Singapore 1800 394 7486 Finland 09 2533 1411 South Africa 0860 102 591 France 825387247 Spain 902 120 385 Germany 0800 2873355 Sweden 08 587 705 81 Ireland 1850 707 407 Switzerland 0848 335 599 Israel Contact your distributor Tunisia Contact your distributor Italy 800602705 Turkey Contact your distributor Japa
34. Liability DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE LOST PROFITS LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE OR THE PROVISION OF SERVICES AND SUPPORT EXCEPT AS EXPRESSLY PROVIDED HEREIN DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL SPECIAL INDIRECT OR PUNITIVE DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY THIRD PARTY YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE DELL IS NOT LIABLE TO YOU FOR WARRANTIES SUPPORT OR SERVICE MADE BY OR PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL DELL IS NOT RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY Applicable Law Not For Resale or Export Appendix 11 12 13 You agree to comply with all applicable laws and regulations of the various states and of the United States You agree and represent that you are buying only for your own internal use only and not for resale or export Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States Te
35. RTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except that the limited warranty on Dell branded batteries lasts only 1 year and the limited warranty on the lamps for Dell branded projectors lasts only 90 days The limited warranty begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the terms and availability of limited warranties at its discretion but any changes will not be retroactive that is the warranty terms in place at the time of purchase will apply to your purchase Appendix What do do if need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available Web Support support dell com ContactUs ContactUsHome aspx c us amp 1 en amp s gen Individual Home Consumers Home Office
36. SAFETY INSTRUCTIONS on page 9 Dell cartridges are available only through Dell You can order more online at http www dell com supplies or by phone To order by phone see Order Toner Cartridges on page 2 Dell recommends Dell cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell Removing the Used Drum Cartridge NOTE Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the top cover or front door NOTE First pull the optional duplex module back if it is installed 1 To open both covers on the printer grab the notch in the front door and pull forward Lift the top cover and push back Maintenance 2 To remove the used drum cartridge push up the lever on the right side of the printer A CAUTION Do not touch inside the printer with your hands Some parts may be hot Allow time for the printer to cool before attempting to remove parts in this area Maintenance 41 www dell com supplies support dell com 42 Installing the New Drum Cartridge 1 Remove the protective sheet from the drum cartridge A CAUTION Do not touch the drum at the bottom of the drum cartridge 2 Holding the drum cartridge by the handle align the arrows on the drum cartridge with the corresponding arrows on the printer Guide the cartridge in until it snaps into place
37. Utilities folder on the Drivers and Utilities CD and the printer drivers located on the Drivers and Utilities CD are used to create driver installation packages that contain custom driver settings A driver installation package can contain a group of saved printer driver settings and other data for things such as e Print orientation and Multiple Up document settings e Watermarks e Font references If you want to install the printer driver with the same settings to multiple computers running the same operating system create a setup disk in a floppy disk or in a server on the network Using the setup disk that you have created will reduce the amount of work required when installing the printer driver e Install in advance the Dell Laser Printer 3100cn printer driver in the computer on which the setup disk is to be created The setup disk can only be used on the operating system on which the disk was created or computers running the same operating system Create a separate setup disk for different types of operating systems Software Update The firmware and or driver updates can be downloaded from http www dell com printers Using Your Printer Section 6 Maintenance Replacing the Drum Cartridge Replacing the Toner Cartridge Maintenance www dell com supplies support dell com 40 Replacing the Drum Cartridge A CAUTION Before performing any of the following procedures read and follow the CAUTION
38. a General Support dial from within Jamaica only 1 800 682 3639 60 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Website support jp dell com Technical Support servers Technical Support outside of Japan servers Technical Support Dimension and Inspiron Technical Support outside of Japan Dimension and Inspiron Technical Support Dell Precision OptiPlex and Latitude Technical Support outside of Japan Dell Precision OptiPlex and Latitude Technical Support PDAs projectors printers routers Technical Support outside of Japan PDAs projectors printers routers Faxbox Service 24 Hour Automated Order Service Customer Care Business Sales Division up to 400 employees Preferred Accounts Division Sales over 400 employees Large Corporate Accounts Sales over 3500 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual User Switchboard toll free 0120 198 498 81 44 556 4162 toll free 0120 198 226 81 44 520 1435 toll free 0120 198 433 81 44 556 3894 toll free 0120 981 690 81 44 556 3468 044 556 3490 044 556 3801 044 556 4240 044 556 1
39. ags or serial numbers e Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAX NOT APPLY TO YOU
40. and desktop computers Consumer Home and Home Office Technical Support Customer Service DellNet Service and Support Employee Purchase Program EPP Customers Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts DPA Business Customer Service and Technical Support Employee Purchase Program EPP Customers Printers and Projectors Technical Support Public government education and healthcare Customer Service and Technical Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 Dellnet 1 877 335 5638 toll free 1 800 695 8133 toll free toll free toll free toll free toll free toll toll free toll f or toll f toll f toll f toll free toll toll free free free 1 877 577 3355 1 800 283 2210 1 800 822 8965 1 800 695 8133 1 877 459 7298 1 800 456 3355 1 800 234 1490 1 800 289 3355 1 800 879 3355 1 888 798 7561 1 800 671 3355 1 800 357 3355 1 800 247 4618 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Islands
41. are are registered trademarks of Novell Inc UNIXis a registered trademark of The Open Group in the United States and other countries PCL is US registered trademark of Hewlett Packard Company Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Dell Inc One Dell Way Round Rock Texas 78682 USA FCC emissions information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules Refer to the Drivers and Utilities CD for details Contents Dell Laser Printer 3100cn sscsecsecssssesseeseessseseseeseeseeseeaneateaneaneateenseeeaeeaeeaeeas 3 1 Loading Paper ccc ceed eee 11 Loading the Standard Tray smesrnznnznnnnznnnnnanzanzanzanzanznnznnznnznzznznnnznnanzonznznnnznnznzzzzzzzzzz 12 Loading the Multipurpose Feeder mm mmmemmmmmnmenmennnzznnnnnzoninnnnznnznnanzznznnzznzzzz 15 Loading Envelop
42. are automatically If the CD does not automatically launch click Start Run type D CDFE exe where D is the drive letter of your CD and then click OK 3 When the Drivers and Utilities CD screen appears click Network Installation Install the printer for use on a network If using Windows XP Windows 2000 Windows NT 4 0 or Windows 2003 Server go to step 4 For all other operating systems go to step 5 4 For local installation select Local Installation Install printer on this computer and then click Next For remote installation a Select Remote Installation Install printer on one or more remote computers and then click Next b Enter your Administrator user name password and clients or servers and then click Add c Click Next Setting Up for Network Printing 5 Select the network printer you would like to install If you do not see your printer listed click Update to refresh the list or click Add Printer to add a printer to the network You may update the IP address and port name at this point Click Next 6 Select your printer from the list If you would like to change the printer name listed enter a new name in the Printer Name field 7 Ifyou want other users on the network to access this printer select Share this printer with other computers on the network and then enter a share name that users will easily identify 8 Ifyou want to set a printer as the default select the printer and then clic
43. ay transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e Ifyou are an Individual Home Consumer go to www dell com us en dhs topics sbtopic_015_ccare htm e Ifyou are a Home Office Small Medium Large or Global Commercial Customer go to www dell com us en biz topics sbtopic_ccare_nav_015_ccare htm e Ifyou are a Government Education or Healthcare Customer or an Individual Home Consumer who purchased through an Employee Purchase Program go to www dell com us en pub topics sbtopic_015_ccare htm If you do not have Internet access call your customer care representative or call 1 800 624 9897 All requests to transfer ownership are at Dell s sole discretion All such transfers will be subject to the terms and conditions of the original service or limited warranty agreement and Dell s terms and conditions of sale located at www dell com Dell cannot guarantee the authenticity of the products limited warranties service or support or the accuracy of the listings of products you purchase from a third party Appendix Total Satisfaction Return Policy U S Only We value our relationship with you and want to make sure that you are satisfied with your purchases That is why we offer a Total Sat
44. b 36 R replacing drum cartridge 40 toner cartridge 46 restoring factory defauls 35 www dell com supplies support dell com S safety instruction 9 software applications software update 38 status monitor 37 toner re order 38 software update 38 status monitor 37 supplies ordering 2 support contacting Dell 53 T toner cartridge installing 48 replacing 46 toner re order window using 38 toner ordering 2 W warranty 71
45. b Tool to send you an email when the printer needs supplies or intervention Setting Up for Network Printing 25 www dell com supplies support dell com 26 To set up email alerts 1 Launch the Dell Printer Configuration Web Tool 2 Click E Mail Alert link 3 Under Setup E Mail Lists and Alerts enter the Primary SMTP Gateway the Reply Address and enter your email address or the key operator s email address in the email list box 4 Click Apply New Settings Setting Up for Network Printing Section 4 Installing the Printer Driver or PPD File on Macintosh Computers Installing the AdobePS Printer Driver Mac OS 9 x Installing the PPD File Mac OS X Installing the Printer Driver or PPD File on Macintosh Computers www dell com supplies support dell com Installing the AdobePS Printer Driver Mac OS 9 x There are two steps to install the printer driver First you must use the installer included in the Drivers and Utilities CD to install the printer driver to Macintosh Then configure the printer driver according to the connection type l Insert the Drivers and Utilities CD into your computer 2 Launch the Drivers and Utilities CD 3 Double click the desired language folder for example English you want to install 4 Open the Mac OS 9 folder 5 Double click Dell 3100cn Installer icon 6 Select the way you want to install the program e Select Full Installation to install the Adob
46. dell com 5 Using Your Printer meeesenzznnznnnnnnnznnnnenenznnznznnnannnnannnnznnzzzz 33 Changing Printer Settings msresnaznznnnnnnnnnnnnnnnnnnnznnznnznnzanznnznnznzanzantazznzanznnznnznnznzznz 34 Initializing NVRAM c sceccessessessesseesessesseesessesseesesecesesseeseeseeseesessussessiseaeeateateateeaeees 35 Setting of Panel LOCK neinar A aa a R A Aa AEAEE 35 Adjusting the Language cccscssssesssessssesssssesssesseacssessesssessesesssaeesesseatesesseneesesnenees 36 Printing a JOD isa a 36 Canceling a Job From the Printer Operator Panel seeeseennzenzzznnznenzznnnzzznt 36 Canceling the Job From a Computer ss scsssssesssscsssssessteessssseesesstesseesteeseeeaeesaess 36 Canceling a Job From the Taskbar sesssssssscssessesssesseesseesseessessnseseeeseeesessneeseees 36 Canceling a Job From the Desktop sssmmemenennznnnnznnznnniznnznziniinni 37 Software Overview Printing Status Window Status Wind OW cecseessssssesssessssssesssecssesssecssecseesuessuessseeseecueesuesseseseeseseseseaneeatesneenseesss Status Monitor Console Dell Supplies Management System ccsscssesssssesseesseesesseesssessesenesstesstesseesseeess 38 User Setup Disk Creating Tool me mm mmnnnnnznnzznnennznnznznnznnnnznzznnzzznnazzzzzzni 38 Software Updates sis ssiisisrinzin pa p 38 Maintenance i i ee reas 39 Replacing the Drum Cartridge
47. dges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell Selecting a Replacement Toner Cartridge 1 Press Menu 2 Press V until Replace Toner appears and then press P or ql 3 Press A W until the desired toner to replace appears and then press ed NOTE Each time you replace a black cartridge you should use the cleaning rod See Cleaning Inside the Printer in your User s Guide Maintenance Removing the Used Toner Cartridge NOTE Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door 1 Grab the notch in the front door and pull forward The toner cartridge that must be replaced has moved to the front of the printer Maintenance 47 www dell com supplies support dell com 48 3 Hold the toner cartridge with both hands and pull out the cartridge A CAUTION Do not touch inside the printer with vour hands Some parts mav be hot Installing the New Toner Cartridge 1 Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier Gently shake the cartridge to distribute the toner evenly Maintenance 2 Lift the tab up 90 degrees and pull the toner seal straight off keeping it parallel with the toner cartridge 3 To insert the toner cartridge face the label on the cartridge to the front and align it with
48. e misapplication or service or modification by someone other than Dell Any replacement disk is warranted for the remaining original warranty period or thirty 30 days whichever is longer Dell does NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software DELL ON BEHALF OF ITSELF AND ITS SUPPLIERS DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Appendix 83 www dell com supplies support dell com 84 FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS This limited warranty gives you specific legal rights you may have others which vary from jurisdiction to jurisdiction IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR OTHER PECUNIARY LOSS ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Because some jurisdictions do not allow an exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you U S Government Restricted Rights
49. e date on the packing slip or invoice for a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent 15 restocking fee unless otherwise prohibited by law If you are an organization that bought the products under a written agreement with Dell the agreement may contain different terms for the return of products than specified by this policy Appendix To return products you must call Dell Customer Service at 1 800 847 4096 to receive a Credit Return Authorization Number To expedite the process of your refund or credit Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment You may return software for a refund or credit only if the sealed package containing the diskette s or CD s is unopened Returned products must be in as new condition and all of the manuals diskette s CD s power cables and other items included with a product must be returned with it For customers who want to return for refund or credit only either application or operating system software that has been installed by Dell the whole system must be returned along with any media and documentation that may
50. ePS printer driver and PPD file e Select the Custom Installation to install the PPD file only 7 Click Install If you selected Custom Installation in step 5 go to step 11 8 The Adobe PS 8 8 Printer Driver Installer is launched Click Continue 9 Read through the license agreement carefully and if you have no objections to it click Accept 10 Click Install 11 When the installation of the AdobePS printer driver is complete click Quit 12 Click Quit again in the installation was successful screen Installation is complete Setting the Printer Driver for AppleTalk Connection When you finish installing the AdobePS printer driver set the PostScript Printer Description PPD file for this printer 1 Make sure that the printer is on 2 Select the Chooser on the Apple menu and then click AdobePS 3 Select your printer from the Select a PostScript Printer list box which appears to the right of the Chooser and then click Create The program automatically searches for the printer and sets the PPD file NOTE If the program does not automatically search for the PPD file select your printer model from the dialog box that shows the PPD files to be selected 4 To use the options see Configuring Settings on page 30 NOTE When using AppleTalk Installable Options are automatically set up You do not have to change the settings 28 Installing the Printer Driver or PPD File on Macintosh Computers 5 Close the Ch
51. es sscsssssceesssssessessesstessestesnessesaeeaeeseeseeseeassaneateatessesseeaeeneeatenss 17 2 Setting Up for Local Printing smmseeenennznnznnznznnznnzanenzanzzza 19 Installing Printer Drivers cscssssssseseesessessssssssaeeesseseesesseaesssseaeeesseesseseeeeseaseaeeee 20 Connecting the Printer to the Computer Before Inserting the Drivers and Utilities CD ss mmenenneznnzznneznzzzzni 20 3 Setting Up for Network Printing msresnnznznnznnzanzanznnnnnanza 23 Network Set Up a a aa 24 Print and Check the Printer Settings Page seesmsmeenneennznnnznnnznnnnznni 24 Run the Installation Software 4 Installing the Printer Driver or PPD File on Macintosh Computers s sseeseezenzzonenzennnnznnznaznnznnznnzzzz 27 Installing the AdobePS Printer Driver Mac OS 9 x ssscssssssessessesseeseeseesees 28 Setting the Printer Driver for AppleTalk Connection semmmnnnnnnn 28 Setting the Printer Driver for USB Connection sscesscssesseessesseesseesteeseesees 29 Setting the Printer Driver for LPR Connection s ssesssesssessesseesseessesseseseeeees 30 Configuring STEMS is siia ian ea a e 30 Installing the PPD File Mac OS X sseesenznnzanzanznzznmenennzznennnnnznnenznzznnznnanzanzaneznznzz 31 Adding a Printers Lis0 sos is sit nien a a i A Configure Settings www dell com supplies support
52. ess el The password has been changed NOTE If you forget your password turn off the printer Then while holding the Menu button turn on the printer This will recover the factory default menu settings The factory default panel password is 0 0 0 0 Using Your Printer 35 www dell com supplies support dell com 36 Adjusting the Language To display a different language on the operator panel 1 Press Menu 2 Press V until Configure appears and then press P or ql 3 Basic Settings is displayed Press or el 4 Press W until Panel Language appears and then press B or el Press A W until the desired language appears and then press ql Printing a Job To print a job from a Microsoft Windows application 1 Open the file you want to print 2 From the File menu select Print 3 Verify that the correct printer is selected in the dialog box Modify the printer settings as appropriate such as the pages you want to print or the number of copies 4 Click Properties or Setup to adjust printer settings not available from the first screen and then click OK 5 Click OK or Print to send the job to the selected printer Canceling a Job From the Printer Operator Panel To cancel a print job after it has started printing 1 Press Cancel Printing is canceled Canceling the Job From a Computer Canceling a Job From the Taskbar When you send a job to print a small printer icon appears in the right corner of t
53. h of contract or howsoever This Guarantee does not impair or affect mandatory statutory rights of the end user against and or any rights resulting from other contracts concluded by the end user with Dell and or any other seller Dell World Trade LP One Dell Way Round Rock TX 78682 USA Dell Computadores do Brasil Ltda CNPJ No 72 381 189 0001 10 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Dell Computer de Chile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Dell Computer de Colombia Corporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 Mexico D E Appendix Dell Inc Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and Toner Cartridges for the U S Canada and Latin America Refer to the appropriate limited warranty accordingly Ink and Toner Cartridges Limited Warranty U S and Canada Only Dell Inc warrants to the original purchaser of genuine Dell branded Toner Cartridges that they will be free from defects in material and workmanship for the life of the cartridge and that for genuine Dell branded ink cartridges they will be free from defects in material and workmanship for two years beginning on the date of invoice If this product proves defective in either material or workmanship it will be replaced without
54. he taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select the job you want to cancel 3 Press lt Delete gt on the keyboard Using Your Printer Canceling a Job From the Desktop 1 Minimize all programs to reveal the desktop 2 Click Start Printers and Faxes A list of available printers appears 3 Double click the printer you selected A list of print jobs appears in the printer window 4 Select the job you want to cancel 5 Press lt Delete gt on the keyboard Software Overview Use the Drivers and Utilities CD that came with your printer to install a combination of software programs depending on your operating system The following software programs can only operate on Windows They cannot operate on Macintosh UNIX or Linux Printing Status Window The Printing Status Window alerts you when an error or warning occurs for example when the top cover is open or toner is running low The Printing Status Window always launches when printing When an error occurs the error message appears on the Printing Status Window Status Window On the Status Window you can check how much toner and paper are remaining or the configuration of options for the local printer Status Monitor Console Use the Status Monitor Console to manage multiple Status Window e Select a printer from the list view or Printer Selection by clicking its name to open a Status Window or
55. he then current standard price for that part We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with Dell service will be provided to you under the terms of the service agreement Please refer to that contract for details on how to obtain service If you purchased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Dell owns all parts removed from repaired products M
56. ick Cancel 3 Insert the Drivers and Utilities CD into your computer 4 Click Personal Installation 5 Click Install The Found New Hardware Wizard appears 6 Click Next The wizard automatically finds and installs the corresponding printer driver 7 When the Complete the Found New Hardware Wizard screen appears click Finish 8 Select either the Typical Installation or Custom Installation checkbox and then click Next If you select Custom Installation you can select the specific software you want to install 9 When using Windows 98 or Me the Adobe License Agreement appears click to accept the agreement and then click Install 10 When the Congratulations screen appears in Windows 2000 Windows XP and Server 2003 click Printer Test Page if necessary Click Finish 11 Click Cancel Windows 95 and NT 4 0 1 Connect your printer to your computer 2 Insert the Drivers and Utilities CD into your computer 3 Click Personal Installation 4 On the Add Printer screen select the port name from the Port Name combo box and then set the printer s options under Printer Configuration Click Next Setting Up for Local Printing Select either the Typical Installation or Custom Installation checkbox and then click Next If you select Custom Installation you can select the specific software you want to install The Adobe License Agreement appears click to accept the agreement and then click Install When the Congratulations screen appears
57. ill return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the product to you freight collect If we determine that the product is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis Appendix 73 www dell com supplies support dell com 74 NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years For the remaining period of the limited warranty we will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card t
58. ional Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax E mail New Zealand nz_tech_support dell com E mail Australia au_tech_support dell com Technical Support for desktop and portable computers Technical Support for servers and storage Home and Small Business Government and Business Sales Fax 020 674 020 674 020 674 t45 00 t47 66 42 00 020 674 4325 020 674 020 674 020 674 020 674 020 674 020 674 t55 00 50 00 t4775 47 50 t50 00 t 47 50 0800 443 563 0800 505 098 0800 446 255 0800 444 617 0800 441 567 0800 441 566 Nicaragua General Support 001 800 220 1006 Appendix 63 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Norway Lysaker International Access Code 00 Country Code 47 Website support euro dell com E mail Support portable computers nor_nbk_support dell com E mail Support desktop computers nor_support dell com E mail Support servers nordic_server_support dell com Technical Support Relational Customer Care Home Small Business Customer Care Switchboard Fax Switchboard 671 16882 671 17514 23162298 671 16800 671 16865 Panama Peru General Support General Support 001 800 507 0962 0800 50 669 Po
59. ipherals Canada Only ss cssessssssesseesseessessessseeeseesess 79 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only ssccssessesssessesseessessseeseesseessteseteneeress 79 Dell Inc Ink and Toner Cartridges Limited Warranties s sssssssssssssssesseseessesees 81 Ink and Toner Cartridges Limited Warranty U S and Canada Only 81 Ink and Toner Cartridges Limited Warranty Latin America Only 81 Dell Software License Agreement Limited Warrantv tii ia rei csi aed Ee itas U S Government Restricted Rights 0 ms semmnnennzennzznnennzennnnzznnnenzzznnzzzzzznii 84 General wood japjioddns soljddns Wo97jjapPMMM A CAUTION SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage Your product uses a laser AN CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure Your product uses a printing process that heats the print media and heat can cause certain media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting appropriate print media to avoid the possibility of harmful emissions A CAUTION If your product is not marked with thi
60. isfaction return policy for most products that you the end user customer purchase directly from Dell Under this policy you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid less shipping and handling and applicable return fees as follows New Hardware Products and Accessories Unless you have a separate agreement with Dell all hardware accessories peripherals parts and unopened software still in its sealed package excluding the products listed below may be returned within twenty one 21 days from the date on the packing slip or invoice New Dell PowerEdge PowerConnect and PowerVault products may be returned within thirty 30 days from the date on the packing slip or invoice except that new PowerEdge SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen 14 days from the date on the packing slip or invoice To return applications software or an operating system that has been installed by Dell you must return the entire computer A different return policy applies to nondefective products purchased through Dell s Software and Peripherals division by customers of our Small and Medium Business divisions Those products may be returned within twenty one 21 days from the date on the packing slip or invoice but a fifteen percent 15 return fee will be deducted from any refund or credit The To
61. ith electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell e Products with missing or altered Service Tags or serial numbers e Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE STATUTORY OR OTHERWISE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PA
62. k the Set this printer as default check box 9 If you want to restrict color printing select the appropriate Color Track option Enter the password 10 Ifthe PostScript PS Driver is available and you want to install it click on the check box 11 Click Next 12 Select the software and documentation you want to install You can specify the destination folder to install the Dell software and documentation To change the destination folder click Browse 13 Click Next 14 For PostScript Driver Installation Only If the Adobe License Agreement appears click to accept the agreement and then click Install 15 When the Congratulations screen appears select whether or not to restart your computer and then click Finish Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk You can view and or change the printer configuration settings monitor toner level and when it is time to order replacement toner cartridges just click the Dell supplies link right from your Web browser NOTE The Dell Printer Configuration Web Tool is not available when the printer is locally attached to a computer or a print server To launch the Dell Printer Configuration Web Tool type the network printer IP address in your Web browser and the printer configuration appears on the screen Refer to your User s Guide for more information You can set up the Dell Printer Configuration We
63. land Warsaw International Access Code 011 Website support euro dell com E mail pl support tech Odell com Country Code 48 Customer Service Phone 57 95 700 City Code 22 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal Website support euro dell com International Access Code 00 E mail support euro dell com pt en emaildell Country Code 351 Technical Support 707200149 Customer Care 800 300 413 Sales Fax 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 42401 12 Puerto Rico General Support 1 800 805 7545 St Kitts and Nevis General Support toll free 1 877 441 4731 64 Appendix Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code St Lucia General Support 1 800 882 1521 St Vincent and the Grenadines General Support toll free 1 877 270 4609 Singapore Singapore International Access Code 005 Country Code 65 Technical Support Dimension and Inspiron toll free 1800 394 7430 Technical Support Optiplex Latitude and Precision toll free 1800 394 7488 Technical Support PowerEdge and PowerVault Customer Service Penang Malaysia Transaction Sales Corporate Sales toll free 1800 394 7478 604 633 4949 toll free 800 601
64. le is automatically created Make sure to delete it NOTE When using Mac OS X 10 3 X you can find the Printer Setup Utility in the Utilities folder in Applications Click Add When Using USB 1 Select USB from the menu and then select your printer from the list 2 For Mac OS X 10 2 8 select Dell from Printer Model For Mac OS X 10 3 X your printer model is automatically selected for Printer Model 3 Click Add Installing the Printer Driver or PPD File on Macintosh Computers 31 www dell com supplies support dell com When Using AppleTalk 1 2 3 4 Select AppleTalk from the menu and specify the zone for the printer being used Select your printer from the list Select Auto Select from Printer Model Click Add When Using IP Printing 1 Select IP Printing from the menu and tvpe the IP address for the printer being used in Printer s Address Select Dell from Printer Model and confirm Dell Laser Printer 3100cn is selected for the Model Name If it is not selected select it NOTE When setting up of printing using IPP a cue name is made un inputting You do not have to type 3 Click Add Configure Settings All the optional accessories are verified as installed Mac OS 10 2 8 1 Start Print Center The Printer List screen appears Select the printer you want to use 2 3 Click Printers on the Print Center menu bar and select Show Info 4 Select Installable Options and select the
65. lect from the operator panel NOTE Settings you choose from your software program may override the settings you select from the operator panel Using Your Printer Initializing NVRAM You can restore the original factory default menu settings by initializing NVRAM 1 2 6 Press Menu Press W until Configure appears and then press or el Press W until Maintenance appears and then press or dl Press W until Init NVRAM appears and then press or el The Init NVRAM Are you sure message appears on the operator panel Press el Turn off the printer and then turn it on again Setting of Panel Lock This feature prevents unauthorized personnel from changing settings made bv the printer administrator For regular printing items can be selected from the menu and printer settings remain unchanged For regular printing items can be configured using the printer driver 1 2 10 Press Menu Press W until Configure appears and then press P or el Press W until Security appears and then press B or l Panel Lock is displayed Press or dl Press W until On appears and then press qd Press 4 Press V until Change Password appears and then press or el Enter the old password when vou enter it for the first time after doing the settings enter 0000 and then press ql Enter the new password and then press el Reenter the password to confirm the password that you entered and then pr
66. n 044 556 3551 UAE Contact your distributor Jordan Contact your distributor UK 0870 907 4574 Kuwait Contact your distributor Uruguay Contact your distributor Lebanon Contact your distributor Venezuela Contact your distributor Luxembourg 02 713 1590 Yemen Contact your distributor Dell Laser Printer 3100cn SX 1 Center output tray 6 Power cable connector 2 Operator panel 7 Ethernet port 3 Multipurpose feeder 8 USB port 4 Standard 250 sheet tray module 9 Parallel port A4 Letter cassette 5 Power switch For details on the optional duplex module 250 sheet tray module 500 sheet tray module and other additional options see the User s Guide www dell com supplies support dell com Notes Notices and Cautions NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2004 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text De and DELL logo are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Novel and Net W
67. nd clearing jams see the User s Guide 16 Loading Paper Loading Envelopes To load envelopes that are under 7 87 inches 220 mm in width in the multipurpose feeder insert the envelopes with the flaps open and toward the front of the printer To load envelopes that are over 7 87 inches 220 mm in width in the multipurpose feeder insert the envelopes with the flaps closed and the short edge of the envelopes facing into the printer You can load envelopes up to the maximum fill line in the tray at one time NOTE Make sure set the envelope flaps are completely unfolded NOTICE Never use envelopes with windows coated linings or self stick adhesives These lead to paper jams and damage to the printer Loading Paper 17 Wos jjap vsoddns saljddNs WOD JjjaP MMM Loading Paper 18 Section 2 Setting Up for Local Printing Installing Printer Drivers Setting Up for Local Printing www dell com supplies support dell com 20 A local printer is a printer attached to your computer or a print server using a USB or parallel cable If your printer is attached to a network and not your computer see Setting Up for Network Printing on page 23 Installing Printer Drivers Connecting the Printer to the Computer Before Inserting the Drivers and Utilities CD Windows 98 Me 2000 XP and Server 2003 1 Connect your printer to your computer 2 When the Found New Hardware Wizard appears cl
68. ng from the operator panel an asterisk appears next to the setting to identify it as the current user default menu setting These settings are active until new ones are selected or the factory defaults are restored To select a new value as a setting 1 Press Menu 2 Press A W until the required menu appears and press B or dl 3 Press A W until the desired menu or menu item appears and press P or ql e If the selection is a menu the menu is opened and the first printer setting in the menu appears e If the selection is a menu item the default setting for the menu item appears The current user default menu setting has an asterisk beside it Each menu item has a list of values for the menu item A value can be e A phrase or word to describe a setting e Anumerical value that can be changed e An On or Off setting e Press A W at the same time This will recover the factory default menu settings 4 Press A W to scroll until the desired value appears 5 Press dl This enables the setting value which is indicated by an asterisk next to the setting value 6 Press Cancel to return to the previous menu To continue setting other items select the desired menu To quit setting new values press Cancel User default menu settings remain in effect until you save new settings or restore the factory defaults Settings you choose from your software program can also change or override the user default menu settings you se
69. ntroversy between customer and Dell NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY This transaction involves interstate commerce and this provision shall be governed by the Federal Arbitration Act 9 U S C sec 1 16 FAA Any award of the arbitrator s shall be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction Dell will be responsible for paying any arbitration filing fees and fees required to obtain a hearing to the extent such fees exceed the amount of the filing fee for initiating a claim in the court of general jurisdiction in the state in which you reside Each party shall pay for its own costs and attorneys fees if any However if any party prevails on a statutory claim that affords the prevailing party attorneys fees or if there is a written agreement providing for fees the Arbitrator may award reasonable fees to the prevailing party under the standards for fee shifting provided by law Information may be obtained and claims may be filed with the NAF at PO Box 50191 Minneapolis MN 55405 REV 4 04 Limited Warranties and Return Policy Dell branded hardware products purchased in the U S or Canada come with either a 90 day 1 year 2 year 3 year or 4 year limited warranty depending on the product purchased To dete
70. oing update and revision Dell may revise and discontinue Product at any time without notice to you and this may affect information saved in your online cart Dell will ship Product that has the functionality and performance of the Product ordered but changes between what is shipped and what is described in a specification sheet or catalog are possible Parts used in repairing or servicing Product may be new equivalent to new or reconditioned Service and Support Service offerings may vary from Product to Product If you purchase optional services and support from Dell Dell and or your third party service provider will provide such service and support to you in the United States in accordance with the terms and conditions located at http www dell com us en gen services service_service_contracts htm or as mailed to you You may contact Dell for more information see http www1 us dell com content topics segtopic aspx contact contact c us amp 1 en amp s gen for contact information Dell and or the third party service provider may at their discretion revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you Dell has no obligation to provide service or support until Dell has received full payment for the Product or service support contract you purchased Dell is not obligated to provide service or support you purchase through a third party and not Dell Limitation of
71. onsumer and or to a third party which exceeds the established liability either in this limited warranty or in legal rules that may apply Appendix Dell Software License Agreement This is a legal agreement between you the user and Dell Products L P Dell This agreement covers all software that is distributed with the Dell product for which there is no separate license agreement between you and the manufacturer or owner of the software collectively the Software This agreement is not for the sale of Software or any other intellectual property All title and intellectual property rights in and to Software is owned by the manufacturer or owner of the Software All rights not expressly granted under this agreement are reserved by the manufacturer or owner of the Software By opening or breaking the seal on the Software packet s installing or downloading the Software or using the Software that has been preloaded or is embedded in your product you agree to be bound by the terms of this agreement If you do not agree to these terms promptly return all Software items disks written materials and packaging and delete any preloaded or embedded Software The Software is protected by United States copyright laws and international treaties You may make one copy of the Software solely for backup or archival purposes or transfer it to a single hard disk provided you keep the original solely for backup or archival purposes You may not ren
72. ooser Setting the Printer Driver for USB Connection If the printer is connected to your computer via a USB port you will have to launch the Desktop Printer Utility and register the printer as a Desktop Printer 1 2 EZ l idii LG Turn on the printer Start the Desktop Printer Utilitv The New Desktop Printer dialog box appears NOTE The Desktop Printer Utility is located in the AdobePS Components folder on your Macintosh HD If there is no Desktop Printer Utility in the AdobePS Components folder install Adobe PS 8 8 by using Full Installation Select AdobePS from the With list box and select Printer USB from the Create Desktop list then click OK Click Change under USB Printer Selection in the dialog box Select your printer from the list and then click OK Click Auto Setup under PostScript Printer Description PPD File The program automatically searches for the PPD file and displays it under the printer icon NOTE If the PPD file is incorrect click Change and then select the correct PPD file Click Create at the bottom of the dialog box Click Save in the dialog box confirming that the settings are saved Specify the desktop printer name and target location then click Save The created printer icon is displayed at the specified location To use the options see Configuring Settings on page 30 NOTE When using a USB cable Installable Options are automatically set up You do not have to change
73. prepaid shipping container with each replacement part for your use in returning the replaced part to us U NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with Dell service will be provided to you under the terms of the service contract Please refer to that contract for details on how to obtain service Dell s service contracts can be found online at www dell ca or by calling Customer Care at 1 800 847 4096 If you purchased through us a service contract with one of our third party service providers please refer to that contract mailed to you with your packing slip or invoice for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Dell owns all parts removed from repaired products May transfer the limited warranty Limited warranties on systems may be transferred if the current owner t
74. print side face up NOTE Do not exceed the maximum fill line in the tray Overfilling the tray may cause paper jams Loading Paper 13 www dell com supplies support dell com 14 6 Slide the width guides and length guide until they rest lightly against the edge of the print media stack 7 Insert the tray 8 If you load any print media into the tray configure the Paper Type and Paper Size settings for that tray Loading Paper Loading the Multipurpose Feeder In addition to plain paper the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies 1 Gently pull open the multipurpose feeder cover 2 Slide the width guides to the edge of the tray The width guides should be fully extended Loading Paper 15 www dell com supplies support dell com 3 Insert the print media into the feeder with the recommended print side face up NOTE Do not force the print media 4 Slide the width guides until they rest lightly against the edge of the print media stack NOTE Be careful not to bend the print media 5 Make sure the size and type settings for the multipurpose feeder are set to the correct value for the print media you have loaded Select print media source size and type in your software program and select the print media size and type on the printer operator panel For tips on recommended print media solving printing problems a
75. provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Website www dell com ar E mail us_latin_services dell com E mail for desktop and portable computers la techsupport dell com E mail for servers and EMC la_enterprise dell com Customer Care Tech Support Tech Support Services Sales toll free 0 800 444 0730 toll free 0 800 444 0733 toll free 0 800 444 0724 0 810 444 3355 Aruba General Support toll free 800 1578 Appendix 53 www dell com supplies support dell com Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Australia Sydney E mail Australia au_tech_support dell com International Access Code 0011 E mail New Zealand nz_tech_support dell com Country Code 61 Home and Small Business 1 300 65 55 33 City Code 2 Government and Business toll free 1 800 633 559 Preferred Accounts Division PAD toll free
76. ransfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e For Canada purchased computers in country transfers and to transfer from one customer to another go to www dell ca ca en gen topics segtopic_ccare_nav_013_ccare htm e For out of country transfers outside of the original country of purchase go to www dell com us en biz topics sbtopic_ccare_nav_016_ccare htm If you do not have Internet access call Dell at 1 800 847 4096 Home Consumer customers or 1 800 326 9463 Corporate Commercial or Government customers All requests to transfer ownership are at Dell s sole discretion All such transfers will be subject to the terms and conditions of the original service or limited warranty agreement and Dell s terms and conditions of sale located at www dell com Dell cannot guarantee the authenticity of the products limited warranties service or support or the accuracy of the listings of products you purchase from a third party Total Satisfaction Return Policy Canada Only If you are an end user customer who bought new products directly from Dell you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price If you are an end user customer who bought reconditioned or refurbished products from Dell you may return them to Dell within 14 days after th
77. rmine which warranty came with your hardware product s see your packing slip or invoice The following sections describe the limited warranties for the U S the limited warranties for Canada the manufacturer guarantee for Latin America and the Caribbean and the Intel Pentium and Celeron warranty for the U S and Canada Limited Warranty for Dell Branded Hardware Products U S Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s Dell branded hardware products including Dell branded peripheral products Appendix 71 www dell com supplies support dell com 72 What is not covered by this limited warranty This limited warranty does not cover Software including the operating system and software added to the Dell branded hardware products through our factory integration system third party software or the reloading of software Non Dell branded and Solution Provider Direct products and accessories e Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell e Products with missing or altered Service T
78. rms and conditions for resale are located at http www dell com policy legal termsofsale htm Governing Law THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS WITHOUT REGARD TO CONFLICTS OF LAWS RULES Headings The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions and no construction or inference shall be derived there from Binding Arbitration ANY CLAIM DISPUTE OR CONTROVERSY WHETHER IN CONTRACT TORT OR OTHERWISE WHETHER PREEXISTING PRESENT OR FUTURE AND INCLUDING STATUTORY COMMON LAW INTENTIONAL TORT AND EQUITABLE CLAIMS BETWEEN CUSTOMER AND DELL its agents employees principals successors assigns affiliates collectively for purposes of this paragraph Dell arising from or relating to this Agreement its interpretation or the breach termination or validity thereof the relationships which result from this Agreement including to the full extent permitted by applicable law relationships with third parties who are not signatories to this Agreement Dell s advertising or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM NAF under its Code of Procedure then in effect available via the Internet at http www arb forum coms 9 or via telephone at 1 800 474 2371 The arbitration will be limited solely to the dispute or co
79. rs Trinidad Tobago General Support 1 800 805 8035 Turks and Caicos Islands General Support toll free 1 866 540 3355 U K Bracknell International Access Code 00 Country Code 44 City Code 1344 Website support euro dell com Customer Care website support euro dell com uk en ECare Form Home asp E mail dell_direct_support dell com Technical Support Corporate Preferred Accounts PAD 1000 employees Technical Support direct PAD and general Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts 500 5000 employees Customer Care Central Government Customer Care Local Government amp Education Customer Care Health Customer Care Home and Small Business Sales Corporate Public Sector Sales Home and Small Business Fax 0870 908 0500 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 0870 907 4006 Uruguay General Support toll free 000 413 598 2521 Appendix 67 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access Code 011 Country Code 1 Automated Order Status Service AutoTech portable
80. s symbol CI it must be connected to an electrical outlet that is properly grounded The power cable must be connected to an electrical outlet that is near the product and easily accessible Refer service or repairs other than those described in the operating instructions to a professional service person This product is designed to meet safety standards with the use of specific Dell authorized components The safety features of some parts may not always be obvious Dell disclaims liability associated with use of non Dell authorized components A CAUTION To move the printer safety remove the optional 250 sheet tray module and 500 sheet tray module before moving your product To lift the printer safely remove the drum cartridge and lift it with two people wood japjioddns soljddns Wo97jjapPMMM 10 Section l Loading Paper Loading the Standard Tray Loading the Multipurpose Feeder Loading Envelopes Loading Paper www dell com supplies support dell com 12 Loading the Standard Tray Load the print media used for the majority of your print jobs in the standard 250 sheet tray module 1 Remove the tray Loading Paper 3 Squeeze the length guide and slide it to the edge of the tray 4 Before loading the print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 5 Place the print media into the tray with the recommended
81. t or lease the Software or copy the written materials accompanying the Software but you may transfer the Software and all accompanying materials on a permanent basis if you retain no copies and the recipient agrees to the terms hereof Any transfer must include the most recent update and all prior versions You may not reverse engineer decompile or disassemble the Software If the package accompanying your computer contains compact discs 3 5 and or 5 25 disks you may use only the disks appropriate for your computer You may not use the disks on another computer or network or loan rent lease or transfer them to another user except as permitted by this agreement Limited Warranty Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety 90 days from the date you receive them This warranty is limited to you and is not transferable Any implied warranties are limited to ninety 90 days from the date you receive the Software Some jurisdictions do not allow limits on the duration of an implied warranty so this limitation may not apply to you The entire liability of Dell and its suppliers and your exclusive remedy shall be a return of the price paid for the Software or b replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell at your cost and risk This limited warranty is void if any disk damage has resulted from accident abus
82. tal Satisfaction Return Policy and Software and Peripherals division return policy are not available for Dell EMC storage products EMC branded products Unisvs branded products PowerVault 160T tape libraries enterprise software non Dell branded enterprise products software and or software licenses purchased under any type of volume purchase agreement or any non Dell customized hardware and or software product s TM Reconditioned or Refurbished Dell Branded Hardware Products and Parts All reconditioned or refurbished PowerEdge PowerConnect and PowerVault products may be returned within thirty 30 days from the date on the packing slip or invoice All other reconditioned or refurbished Dell branded hardware products and parts may be returned within fourteen 14 days of the date on the packing slip or invoice How to Return To return products e mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return You must obtain a Credit Return Authorization Number in order to return the product See Contacting Dell or Getting Help in your customer documentation or go to www dell com us en gen contact htm to find the appropriate contact information for obtaining customer assistance You must ship the products to Dell within five 5 days of the date that Dell issues the Credit Return Authorization Number You must also return the produc
83. ter away from the receiver e Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Dell Technical Support representative or an experienced radio television technician for additional suggestions For more information see User s Guide Appendix 85 woo jap jioddns saijddNS WOD JJAP MMM Appendix 86 Index Numerics 1 Year End User Manufacturer Guarantee 79 c canceling a job 36 changing printer settings from the operator panel 34 connecting the printer locally 20 D Dell contacting 53 Dell supplies management sys tem 38 disable menus from the operator panel 35 drivers installing 20 drum cartridge installing 42 replacing 40 F factory defaults restoring 35 I installing a drum cartridge 42 a toner cartridge 48 PPD file 31 printer drivers for local printing 20 on Macintosh 27 L loading paper multipurpose feeder 15 standard tray 12 loading transparencies multipurpose feeder 15 standard tray 12 local printing 20 M menus disabled 35 multipurpose feeder loading paper 15 loading transparencies 15 N network printing 23 0 operator panel changing printer settings 34 disable menus 35 initializing NVRAM 35 ordering supplies 2 P PPD file 31 printing local 19 network 23 with Macintosh 27 printing a jo
84. the arrows on the printer Guide the cartridge until it snaps into place and then push down the handhold to lock the cartridge in place Maintenance 49 www dell com supplies support dell com 50 4 If replacing just one toner cartridge close the front door and you are finished NOTE Make sure the toner cartridge is installed correctly Otherwise the front door cannot close firmly 5 Repeat steps through when inserting the remaining cartridges Maintenance Maintenance 51 Wos jjap vsoddns saljddNs WOD JjjaP MMM Maintenance 52 Section 7 Appendix Technical Assistance Automated Order Status Service Contacting Dell U S Terms and Conditions of Sale Limited Warranties and Return Policy Dell Inc Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Appendix www dell com supplies support dell com 52 Technical Assistance If you need help with a technical problem Dell is ready to assist you 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures When calling Dell use your Express Service Code to help expedite the routing of your call to the proper support personnel The Express Service Code is located on the printer as shown below Service Tag 9Z66D41 Express Service Code l Order supplies at 21717731809 www dell com supplies
85. the settings Set Adobe Protocol as RAW in Configure USB from operator panel of printer Installing the Printer Driver or PPD File on Macintosh Computers 29 www dell com supplies support dell com Setting the Printer Driver for LPR Connection For the LPR connection you will have to launch the Desktop Printer Utility and register the printer as a Desktop Printer 1 Turn on the printer 2 Start your Macintosh computer and start the Desktop Printer Utility The New Desktop Printer dialog box appears Z NOTE The Desktop Printer Utility is located in the AdobePS Components folder on your Macintosh HD If there is no Desktop Printer Utility in the AdobePS Components folder install Adobe PS 8 8 by using Full Installation 3 Select AdobePS from the With list box and select Printer LPR in Create Desktop list then click OK 4 Click Change under LPR Printer Selection in the dialog box 5 Type the IP address for the printer being used in Printer Address and then click OK 6 Click Change under PostScript Printer Description PPD File and then select the correct PPD file 7 Click Create at the bottom of the dialog box 8 Click Save in the dialog box confirming that the settings are saved 9 Specify the desktop printer name and target location then click Save The created printer icon is displayed at the specified location 10 To use the options see Configuring Settings on page 30 Configuring Settings 1
86. ts to Dell in their original packaging in as new condition along with any media documentation and all other items that were included in the original shipment prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment K NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media Limited Warranty Terms for Dell Branded Hardware Products Canada Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s Dell branded hardware products including Dell branded peripheral products Appendix 75 www dell com supplies support dell com 76 What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell branded hardware products through our factory integration system or the reloading of the software e Non Dellbranded and Solution Provider Direct products and accessories e Problems that result from External causes such as accident abuse misuse or problems w
87. valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship to location you are responsible for sales and other taxes associated with the order Shipping dates are estimates only Title to software will remain with the applicable licensor s Warranties THE LIMITED WARRANTIES APPLICABLE TO DELL BRANDED HARDWARE PRODUCT CAN BE FOUND AT http www dell com policy legal warranty htm OR IN THE DOCUMENTATION DELL PROVIDES WITH THE PRODUCT DELL MAKES NO WARRANTIES FOR SERVICE SOFTWARE OR NON DELL BRANDED PRODUCT SUCH PRODUCT IS PROVIDED BY DELL AS IS WARRANTY AND SERVICE FOR NON DELL BRANDED PRODUCT IF ANY IS PROVIDED BY THE ORIGINAL MANUFACTURER NOT BY DELL DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE PACKING SLIP OR ACKNOWLEDGEMENT WARRANTIES AND SERVICE WILL BE EFFECTIVE AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES ONLY UPON DELL S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED Software All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement Appendix 69 www dell com supplies support dell com 70 10 Return Policies Exchanges New and refurbished Product that you purchase directly from Dell and not a third party you may return or exchange
88. you use an address in Canada Otherwise we will ship the product to you freight collect If we determine that the problem is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years following the first year of all limited warranties We will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part Appendix 77 www dell com supplies support dell com 78 We will pay to ship the part to you if you use an address in Canada Otherwise we will ship the part freight collect We will also include a

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