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Datalogic Scanning DS1100 SH2347 Scanner User Manual
Contents
1. 9 Buttons and Indicators 1 9 4 14 9 4 1 2 Operating Modes and Indicator Status 10 4 1 3 Button 10 4 1 4 Other MOdeS cccccecccssecsseesseessecseesseesseesseesseesseeeas 12 4 1 5 14 Emulation Choices 15 Common Configurations 16 Connecting to an ESC POS Terminal 19 Connecting to a PC ct R eie 20 Changing the Default Settings 21 Maintenance and Troubleshooting 5 0 Introduction rinena 0 0 27 521 Cleaning u oet 27 5 2 Trouble Shooting 28 5 3 Transportation and Storage 31 Specifications RE PR 33 6 1 nee mtu oet 34 6 2 User Interface er tn 34 6 3 Communications 34 6 3 1 Cash Drawer Communications 35 6 4 Electrical 51 5 35 6 5 Mechanical
2. EOOCECEEEDEECAK Tea PEE E 3202 Cash Drawer Printer Table 850 k PFIDEDE s O SEE DIE FIEECEECEDECUE R ES lat 4444445 gt 3 45 E 3202 Cash Drawer Printer A 2 Table 852 SCE SE Tr Aha 4 D Ng 0 q x 2 lE sl AL EHE IE lt e N A 3 E 3202 Cash Drawer Printer Table 857 E 3202 Cash Drawer Printer 4 Table 860 A 5 E 3202 Cash Drawer Printer Table 861 Rl gt i Ee gt e EE EM E 5 Jannas EEEE v H bin E camur BE 3 1 sO w td x I N Vi m 4 4 4 1 F Y E 3202 Cash Drawer Printer A 6 Table 863 ADE 8 sere A PH ch EBZ Ky a ka 5 Hi 7 E 3202 Cash Drawer Printer ASCII Control Code Chart 5 5 6 E
3. a A MIB OW MR e N i E oo N F N N N LI N N 2 N a N N oo N THIN fe blg le 2 JO BB jajo C D E F G H I J K L M N o P 16 Q R s T U V w x Y AZ 1 Ta 125 L 2 IN lt gt z lt ZIRT g LI 8 E 3202 Cash Drawer Printer Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex 128 80 160 0 192 224 EO 129 81 161 Al 193 Cl 225 El 130 82 162 A2 194 C2 226 E2 a 131 83 163 A3 195 227 a 132 84 164 4 196 228 F4 133 85 N 165 A5 197 C5 O 229 E5 a 134 86 a 166 A6 a 198 C6 u 230 E6 135 87 167 A7 199 C7 231 7 136 88 4 168 8 200 C8 p 232 E8 137 89 169 A9 201 C9 233 E9 138 8A 170 AA 202 ca 234 EA i 139 8B 1 2 171 AB 203 CB U 235 EB 1 140 8c 1 4 172 204 y 236 i
4. ITEM SPECIFICATION Power supply connector Jack type male socket rear Communication connector Mini DIN socket rear Red LED upper side lt ON OFF gt and error Green LED upper side ON OFF LINE Menu idle mode Left hand push button upper side ON OFF ON LINE YES functions Right hand push button Line and form feed LF FF and NO upper side function Parameter settings printout Push button entry with a simultaneous push on menu both buttons 6 3 Communications ITEM SPECIFICATION Communication type RS232C Parameter settings configuration mode Printout menu Baud rate 1200 to 115200 baud step by step Data format 7 or 8 bits data bits With or w o parity bit odd or even 1 Start bit 1 Stop free Data exchange control Xon Xoff or DTR RTS active at 0 or 1 level 34 E 3202 Cash Drawer Printer 6 3 1 Cash Drawer Communications ITEM SPECIFICATION Communication type Cash Drawer kick out interface Emulation Epson 24V TM T85 TM T88 compatible Connector Type RJ12 Pin Assignments Pins Signal 1 Frame Ground 2 Drawer kick out signal 1 3 VCC 24V 4 VCC 24V 3 6 Drawer kick out signal 2 Frame Ground 6 4 Electrical Characteristics ITEM SPECIFICATION Printer supply voltage 16 VAC 2 2 A Power consumption
5. 35 6 6 Operation 36 6 7 List of Accessories 36 oT MERO E 36 Appendix A Character Sets And Barcodes A 1 Appendix B Printer cable Pin B 1 Appendix C Opening Methods and Warnings C 1 Appendix D Warranty D 1 Diner enia 1 0 Introduction The E3202 Cash Drawer hereafter referred to as the printer is a high quality low cost direct thermal receipt printer The printer s design and small footprint makes it a perfect choice for applications such as point of sale receipts office warehousing and barcode applications This manual provides all the information necessary to operate the printer Refer to the instructions included with the software you have chosen If you wish to write a custom program visit our website at http www datamaxcorp com for a copy of the Programmer s Manual E 3202 Cash Drawer Printer 1 1 1 About this Printer This printer offers the following standard features Standard Features Printing gt Direct Thermal Printing gt 203 DPI 8 dots mm Memory gt SRAM 256 KB gt Flash 512 KB Interfaces This printer is equipped with
6. 3 0 Introduction This chapter explains how to connect your printer and load media 31 Connecting the Printer 1 Connect the Communication Cable s mini DIN connector to the printer and the other end DB9S to the host Warning DO NOT connect a mouse or other peripheral equipment to this connector 2 Connect the cash drawer cable not supplied to the printer and the other end to the cash drawer Warning DO NOT connect this printer to any type of telephone line or equipment 3 Connect the one end of the power supply to the back of the printer and the other end to a properly grounded outlet Once the power supply has been connected the printer will automatically power up To remove power simply disconnect the power supply from the printer Host Computer gt Cash Drawer Cash Drawer amp Cash Drawer Cable are not supplied E 3202 Cash Drawer Printer 3 2 Loading Media This section explains the loading instructions for loading the printer with media 1 Open the Bay Door by pressing b upward with your thumb as shown See Appendix C for more information 2 Place the Media Roll into the printer the edge of the media should be against the Fixed Paper Guide The roll should unravel as shown and have the Sense Marks if any to the left 3 Move the Adjustable Paper Guide from the far left side of the media bay to a slot that ac
7. cass E 3202 Cash Drawer Operator s Manual Corporate Headquarters 4501 Parkway Commerce Blvd Orlando FI 32808 Phone 407 578 8007 Fax 407 578 8377 Asia Pacific Datamax International 19 Loyang Way Herbert House 01 01 CILC Building 12 Elizabeth Way Pinnacles Singapore 508724 Harlow Essex CM19 5FE UK Phone 65 542 2611 Phone 44 1279 772200 Fax 65 542 3611 Fax 44 1279 424448 Copyright Information Firmware Software Agreement The enclosed Firmware Software resident in the EPROM s is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the EPROM s the information contained in the EPROM s The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Trademarks ESC POS trademark of EPSON EPSON IBM WINDOWS are respectively registered trademarks from EPSON Corporation IBM Corporation and MICROSOFT Corporation All other trademarks are trademarks of their respective holders Information in this document is subject to change without no
8. gt RS 232 serial interface via a mini DIN socket gt Epson 24V compatible cash drawer interface Operational gt 2 multifunction buttons gt 2status LEDs 2 E 3202 Cash Drawer Printer Goring Started 2 0 Before using the Printer Inspect the shipping container s for damage if damage is evident notify the shipping company to report the nature and extent of the damage The printer is carefully packaged to avoid any damage during transit In order to operate the printer you will need to remove the packaging materials i e tape and foam that were placed in the printer for shipment 2 1 Inspecting the Printer After removing the printer from the packaging material check the contents of the package The following items should be included Foam 4 Serial Cable End Power Supply Manuals and Accessaries CD Printer E 3202 Cash Drawer Printer 3 2 2 Media Requirements The following is a limited overview of media characteristics For complete information and advice regarding your specific application needs always consult a qualified media specialist or a Datamax Media Representative Paper Specifications Media Type Continuous Thermal Receipt Paper Min Media Width 0 55 14 2mm Max Media Width 3 34 85mm Max Media Thickness 5 7mil 156um Max Outside Roll Diameter 2 35 60mm Core 25mm 1mm 4 E 3202 Cash Drawer Printer Setting yp te Printer
9. in your computers Control Panel check that the serial port is selected and configure it as indicated below If the Datamax Seagull Windows Driver is not installed 1 2 3 4 Double click the Printers icon in the Control Panel Double click on Add a Printer Install the Datamax E 3202 printer driver Choose the serial port and set the port to the following parameters Speed 9600 baud Data 8 bits Parity None Stop bit 1 Control Hardware Printer parameters 1 20 Make sure that a roll of paper is loaded Set the printer to the Off line mode Simultaneously press both buttons for at least two seconds The configuration is printed Answer Yes to modify the default setting You are now in the Communication Chapter Check your PC port communication setting and match the printer communication settings to your PC baud rate Data Parity control The stop bit is always 1 for the printer it is not modifiable E 3202 Cash Drawer Printer 10 If the communication settings are correct press No If they are not correct press Yes and modify them by pressing Yes to accept the setting and No to change it When the desired communication settings are chosen press Yes to enter the emulation menu You are now in the emulation menu Press Yes to print the current setting Press No to change to ESC POS If ESC POS is already printed press Yes Press Yes
10. mode 30 E 3202 Cash Drawer Printer 5 3 Transportation and Storage Before transporting or storing your printer please follow the following steps 1 Turn the printer OFF 2 Unplug all attached cables 3 Place the printer in its original box 4 Ifyou plan to use the printer in a foreign country before plugging your printer to the local power supply verify that your AC adapter is compatible with the local standards E 3202 Cash Drawer Printer 31 32 E 3202 Cash Drawer Printer 6 0 Printing SHEGMICALONS ITEM SPECIFICATION Printing technology Direct thermal fixed head Resolution 203 DPI 8 dots mm Printing Mode Text or graphics Printing width 3 35 85mm Printing speed up to 27 56 50mm s Character size H x V 9 24 12 24 16x24 Maximum number of 80 mm 640 dots characters per line 9x24 71 12x24 53 16x24 40 Resident characters sets for IBM 437 850 852 857 860 861 862 each characters size 863 858 Emulation ESC POS WINDOWS EPSON compatible 24 pin Print data buffer SRAM 256 KB Flash 512 KB Paper out detection Optoelectronic sensor E 3202 Cash Drawer Printer 33 6 1 Media See Section 2 2 for more information ITEM SPECIFICATION Media type Direct thermal paper Maximum media width 3 35 85mm Roll dimensions 2 36 60mm maximum diameter 6 2 User Interface
11. 141 8D 173 AD 205 Y 237 ED 142 8E 174 AE 206 CE 238 EE 143 8F 175 AF 207 CF 239 EF 144 90 176 208 DO 240 FO 145 91 177 B1 D 209 DI 241 Fl 146 92 178 B2 E 210 D2 242 6 147 93 179 B3 E 211 D3 3 4 243 148 94 180 B4 E 212 D4 244 F4 149 95 181 B5 213 D5 245 F5 150 96 A 182 B6 I 214 D6 246 F6 151 97 183 B7 1 215 D7 247 F7 y 152 98 9 184 B8 1 216 D8 248 F8 153 99 1 185 B9 217 D9 249 F9 154 9A 186 BA 218 DA 250 FA 0 155 9B 187 219 DB 251 FB 156 9C 188 BC 220 DC 252 FC 7 157 9D 189 BD 221 DD 253 FD x 158 9E X 190 BE I 222 DE 254 FE f 159 9F 191 BF 223 DE lt 255 FF E 3202 Cash Drawer Printer A 9 Barcodes The printer supports the following barcode symbologies Standard barcodes UPC A 22 5 UPC E 2 5 EANS 2 5 EANI3 2 5 Code39 with without CS ITF with without CS Code 2 5 Code 93 CODABAR Code 128 A B C Autoswitching Code 128 EAN Postnet 5 6 8 9 11 EAN 128 2D barcodes PDF 417 MaxiCode m QRCode These barcodes are native which improves the print speed But as the printer is able to print any bitmap image Other barcodes printed by the printer will be considered as images A 10 E 3202 Cash Drawer Pr
12. generic Epson compatible 24 pin Windows printer driver 18 Make sure that a roll of continuous thermal paper is installed in your E 3202 With your E 3202 powered up and both lights on press the left hand button ON LINE YES and hold it down until both lights go off The E 3202 is now off Hold both buttons ON LINE YES and LF FF NO down until both lights come back on and the printer starts to print out the PRESENT SETTINGS When the printing stops respond to the printed message To keep settings unchanged push the NO key To enter the set up menu push the YES key by pressing the left hand button ON LINE YES The SET UP MENU instructions are then printed To change settings use the NO key to move from chapter to another Use the YES key to enter a chapter Within a chapter use the NO key to move from one parameter to another Use the YES key to validate your parameter Move through the communication settings making sure to set the parameters so that they match those of your PC s communication port When you enter the Emulation chapter be sure to set it to Epson 24 pin In the Character Set chapter the default is code page 850 12 x 24 USA You can change it if needed In the Page chapter the default is six line per inch 6 Ipi You can change it if needed In the Other chapter you can turn on or off the Auto Line Feed and Auto Carriage Return if needed You can also increa
13. on a flat firm solid surface gt To protect your printer from overheating make sure all openings on the printer are not blocked gt Do not place the printer on or near a heat source gt Do not use your printer near water or spill liquid into it gt certain that your power source matches the rating listed on your printer If you are unsure check with your dealer or with your local power company gt Do not place the power cord where it will be walked on If the power cord becomes damaged or frayed replace it immediately gt Do not insert anything into the slots or openings on the printer gt Only qualified trained service technicians should attempt to repair your printer Printer Overview 1 0 Introduction 0 1 1 1 About this Printer 00 0 2 Getting Started 2 0 2 1 2 2 Before using the Printer 3 Inspecting the 2222 3 Media 4 Setting up the Printer 3 0 3 1 3 2 3 3 iro dde lc Sce oe eho ods ni tio here 5 Connecting the Printer ac oae oe ees 5 Loading iiiter cene 6 Optional Mounting Bracket 7 Printer Operation 4 0 4 1 4 2 4 3 44 4 6 Printer Operation
14. to close It is also possible that one or both of the platen clips has closed Use your thumb to open the platen clips and then try closing the paper bay door The printer makes a grinding sound and produces distorted or condensed print Unplug the printer s power cable Open the paper bay door Remove the roll of print media and make sure that the roll is tight with no loose coils of media Replace the media and close the bay door Power on the printer and try again If the problem continues contact Technical Support The printout looks spotted or dirty Clean the printhead as described in the maintenance section of this manual E 3202 Cash Drawer Printer 29 SOFTWARE The printout includes linear gaps between lines of print Disable the AUTO LF and AUTO FF in the E 3202 configuration The printer will not print Make sure that you have configured your printer correctly Verify the following settings Select an emulation that will accommodate your PC s software ESC POS or Epson 24 pin e Make sure that your printer s COM port settings match those of your PC Make sure that you have roll of print media properly loaded in the printer The printer produces garbage characters when it prints Make sure that you have selected the correct emulation Also make sure that your printer s COM port settings match those of your PC and the printer is not in Dump
15. want to Do this Print with application Setup the E 3202 printer and apply AC power software written specifically 2 Connect the data cable between the E 3202 and your for the Epson ESC POS PC language Connect the cash drawer cable not supplied to the printer and the other end to the cash drawer Configure the printer for use with the ESC POS emulation Put a roll of continuous thermal paper into the printer Print from your application software Print with other Windows Setup the E 3202 printer and apply AC power applications using the E Connect the data cable between the E 3202 and your 3202 Windows driver PC Install the Datamax Seagull Windows driver from the E 3202 CD Configure the E 3202 for ESC POS emulation Load the appropriate paper into the E 3202 Start you application software and select the E 3202 Windows driver as the printer for your application Print from the E 3202 as appropriate 16 E 3202 Cash Drawer Printer If you want to configure your E 3202 for this Do this The Datamax Seagull driver Make sure that a roll of continuous thermal paper is and ESC POS applications installed in your E 3202 all require that you set the With your E 3202 powered up and both lights on printer to ESC POS press the left hand button ON LINE YES and emulation hold it down until both lights go off The E 3202 is now off Hold both buttons ON LINE YES and
16. 3202 Cash Drawer Printer Button Functions Continued MODE ONLINE RED ON GREEN ON Short Push Short Push Toggles ONLINE Mode on and off Not Used Long Push Long Push Turns the printer off Not Used MODE OFFLINE RED ON GREEN OFF Short Push Short Push Toggles ONLINE Mode on and off Printer will feed one blank line Long Push Long Push Printer will feed one blank page Turns the printer off E 3202 Cash Drawer Printer 11 4 1 4 Other Modes MODE ERROR RED FLASHING GREEN OFF There are only three possible error conditions they are as follows Error Cause Action Paper Out The printer is out of media stock or Replace or correctly load the stock has been loaded incorrectly Stock Head Up The printer Lid is not down and Be sure the Lid is latched down and latched Printhead The printhead has exceeded normal Allow 5 10 minutes for Overheated operating temperature the printhead to cool Once the error condition has been satisfied the printer will automatically exit the ERROR mode and return to the OFFLINE mode To return to the ONLINE mode and continue printing press the Left Button once MODE DUMP RED ON GREEN ON This mode will allow the user to verify the data received by the printer While in dump mode the printer will print the received data in hexadecimal To enter DUMP mode With the printer off both LED s off
17. LF FF NO down until both lights come back on and the printer starts to print out the PRESENT SETTINGS When the printing stops respond to the printed message To keep settings unchanged push the NO key To enter the set up menu push the YES key by pressing the left hand button ON LINE YES The SET UP MENU instructions are then printed To change settings use the NO key to move from chapter to another Use the YES key to enter a chapter Within a chapter use the NO key to move from one parameter to another Use the YES key to validate your parameter Move through the communication settings making sure to set the parameters so that they match those of your PC s communication port When you enter the Emulation chapter be sure to set it to ESC POS In the Character Set chapter the default is code page 850 12 x 24 USA You can change it if needed In the Page chapter the default is six line per inch 6 Ipi You can change it if needed In the Other chapter you can turn on or off the Auto Line Feed and Auto Carriage Return if needed You can also increase or decrease the contrast of the thermal print to make it darker or lighter When finished all of your changes will be printed If you want to save them press the left hand ON LINE YES button If you do not want to save your changes press the right hand LF FF NO button Continued E 3202 Cash Drawer Printer 17 The
18. commodates your media See Appendix C of this manual for more information of the position of the Paper Guides Bay Door a Right hand Fixed Paper Guide e Adjustable Paper Media Roll J Z Guide Left hand Fixed Pas Paper Guide 4 Pull a few inches of media out of the printer and close the Bay Door 6 E 3202 Cash Drawer Printer 3 3 Optional Mounting Bracket An optional Mounting Bracket is available for installations that require a solid fixed mount 1 Depending On your Double sided or 7 mounting surface the Velcro Strips SI 7 Screws or Bolts Mounting Bracket can be secured using y M Screws Bolts NE I Double sided tape or Velcro strips A 2 Hook the front of the Tab nag A ee printer under the Mounting Bracket Tab Pull forward and push down to lock the printer into the bracket Push Down Mounling Bracket 3 Be sure the Mounting Bracket does not interfere with the ports on the back of the printer Mounting Bracket E 3202 Cash Drawer Printer 7 E 3202 Cash Drawer Printer Printer Operation 4 0 Printer Operation This section will explain in detail the functions of the printer s buttons and indicators operating modes and settings 41 Buttons and Indicators 4 1 1 Buttons The printer is equipped with two push buttons These multi function buttons are sensitive to the length of time th
19. e button is held down The printer recognizes a long push when the button is held down for more than two seconds A short push is when the button is pushed down for less than one second Right hand button E a NT foe S ad 3 KA gt 1 Left hand button E 3202 Cash Drawer Printer 9 4 1 2 Operating Modes and Indicator Status Red Green Indicator Indicator OFF PRINTER OFF See Section 4 1 3 Flashing IDLE See Section 4 1 3 ON ONLINE See Section 4 1 3 OFF OFFLINE See Section 4 1 3 Flashing OFF ERROR See Section 4 1 4 ON ON DUMP See Section 4 1 4 ON Flashing SETTING See Section 4 1 4 Flashing Flashing DOWNLOAD See Section 4 1 4 4 1 3 Button Functions MODE PRINTER OFF RED OFF GREEN OFF Short Push Long Push Short Push Turns on the printer Simultaneously Turns on the printer and enters ONLINE Turns on the printer and and enters ONLINE Mode enters SETTINGS Mode Mode Long Push Long Push Turns on the printer Turns on the printer and enters DUMP and produces an Mode AUTOTEST printout See Section 4 1 5 for information and an example of the AUTOTEST printout Note After approximately 60 seconds of inactivity the printer will automatically enter Idle Mode In this mode the Red LED will turn off and the Green LED will flash Slowly Pressing either button will exit this mode and return to the previous mode 10 E
20. inter Printer cable Pin assignment Cable part number 32 2490 01 0895 me TX 3 3 8 GND 5 4 aec DSR 6 2 c 2 CTS 8 O E 3202 Cash Drawer Printer B 1 E 3202 Cash Drawer Printer Opening Methods and Warnings There are several different ways to open the E 3202 depending on the size of the operator s hand Option 1 Grasp the E 3202 in the palms of both hands Using your thumbs against the front edge of the E 3202 paper bay door push up to open the door Option 2 Hold the base of the E 3202 in one hand Using the other hand place your thumb against the back of the paper bay door Using your fingers on the front edge of the paper bay door pull the door open E 3202 Cash Drawer Printer C 1 Option 3 Hold the base of the E 3202 in one hand Using the other hand place your fingers against the back of the paper bay door Using your thumb on the front edge of the paper bay door pull the door open Warnings DO NOT connect this printer to any type of telephone line telephone equipment or any other peripherals not specifically designed to operate with this printer DO NOT discard the adjustable media guide You will need it when using different width media It is found in the far left hand po
21. its hardware supplies or software Software is licensed on an as is basis without warranty Except and to the extent expressly provided in this warranty and in lieu of all other warranties there are no warranties expressed or implied including but not limited to any warranties of merchantability or fitness for a particular purpose Purchaser shall be solely responsible for the selection use efficiency and suitability of Datamax s products Limitation of Liability In no event shall Datamax be liable to the purchaser for any indirect special consequential damages or lost profits arising out of or relating to Datamax s products or the performance or a breach thereof even if Datamax has been advised of the possibility thereof Datamax s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax hereunder by the purchaser for a defective product In no event shall Datamax be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some states do not permit the exclusion of incidental or consequential damages and in those states the foregoing limitations may not apply The warranties here give you specific legal rights and you may have other legal rights which vary from state t
22. led carelessly or damaged due to improper cleaning or unauthorized repairs Warranty Service Procedures If a defect should occur during the warranty period the defective unit shall be returned freight and insurance prepaid in the original shipping containers to Datamax at 4724 Parkway Commerce Blvd Orlando Florida 32808 A Return Material Authorization RMA number must be issued before the product can be returned To open an RMA please call the Datamax Customer Service Department at 407 523 5550 Please include your RMA number on the outside of the box and on the shipping document Include a contact name action desired a detailed description of the problem s and examples when possible with the defective unit Datamax shall not be responsible for any loss or damages incurred in shipping Any warranty work to be performed by Datamax shall be subject to Datamax s confirmation that such product meets Datamax warranty In the event of a defect covered by its warranty Datamax will return the repaired or replaced product to the Purchaser at Datamax s cost With respect to a defect in hardware covered by the warranty the warranty shall continue in effect until the end of the original warranty period or for sixty 60 days after the repair or replacement whichever is later D 2 E 3202 Cash Drawer Printer General Warranty Provisions Datamax makes no warranty as to the design capability capacity or suitability of any of
23. lt 50 W printing mode lt 1 W idle mode automatic AC DC adapter In 16 VAC 2 2A 230Vac 50Hz CE plug 230Vac 50Hz GB plug 120Vac 60Hz US plug 6 5 Mechanical ITEM SPECIFICATION Material housing Plastic Weight of printer 1 43 Ibs 650 g Weight of AC DC adapter 1 98 Ibs 900 g E 3202 Cash Drawer Printer 35 6 6 Operation ITEM SPECIFICATION Approvals and Safety CE EN55022 B EN55024 EN60950 FCC15 UL1950 US C Storage conditions 4 to 140 F RH 5 to 90 w o paper 20 to 60 C RH 5 to 90 Operating conditions 32 to 122 F 5 to 85 to 40 RH 5 to 85 6 7 List of Accessories ITEM SPECIFICATION AC DC adapter 230V CE plug 2 3 A 16 VAC 230V GB plug 2 3 16 VAC 120V US plug 2 2 A 16 VAC Communication cable RS232C DB9S gt Mini DIN 2m 6 8 Options Contact your dealer for availability Part Description 32 2490 01 RS 232 Data Cable 88 2257 01 Programmer s Manual available at our website www datamaxcorp com 78 2343 01 Accessories CD 36 E 3202 Cash Drawer Printer A I N Character Sets and Barcodes Character sets The following character sets are available Table 437 SSS z 2 eee papo oj 2
24. o state E 3202 Cash Drawer Printer D 3 E 3202 Cash Drawer Printer
25. off Then press and hold the right button until the Autotest begins to print Autotest ASCDEFGH JKL MNOPORSTUVWY Y7 abc def gh1 klmnopar3 tuvwx y 2 aoc de kLanopors tuvwxy 22123456798 ABCOEFGHIJKLMNOPOQRSTUVWX Y Zabcde f ghi k 11 ABCDEFGHIJKLUNOPORSTUWWKYZabede fghi jk1r ABCDEFGHIJKLMNOPQRS ABCDEFGHIJKLMNOPQRS ABCOEFGH I JKLMNOPORSTUVWKY Zabcde f gh1 k1 12345 14 E 3202 Cash Drawer Printer 4 2 Emulation Choices The table below outlines emulation choices for the E 3202 with Cash Drawer printer with version A00 02 firmware and greater Emulation Name Uses ESC POS ESC POS is the native language of the E 3202 Custom programs designed to control the E 3202 POS system software that uses Epson POS printers or at least Epson ESC POS printer language Datamax Seagull Windows driver Epson 24 pin Windows page mode The generic Epson compatible 24 pin printer driver which ships with Windows95 e TrueType fonts and graphics Factory Default Custom 1 Not Used Reserved Windows line mode Used for Windows applications with printouts longer than 29cm 11 47 E 3202 Cash Drawer Printer 15 4 3 Common Configurations What do you want to do with the E 3202 There are several options Find the description that best matches your project and follow the setup directions If you
26. ot used To skip push NO When the selected choice is displayed push YES OTHER Automatic line skip after enter Yes No To skip push NO When the selected choice is displayed push YES Automatic enter after line skip Yes No To skip push NO When the selected choice is displayed push YES Contrast by 20 The printer will ask you to increase or decrease the contrast The contrast can be increased or decreased by steps of 20 The limit is 100 20 40 60 80 80 60 40 20 To skip push NO When the selected choice is displayed push YES E 3202 Cash Drawer Printer 25 Contrast by 5 The printer keeps the contrast selected in the preceding menu in memory and offers you the choice to modify it by steps of 5 example if you have chosen 40 in the precedent menu the choice will be 55 50 45 40 35 30 25 To skip push NO When the selected choice is displayed push YES Once the desired parameters have been selected gt Push YES to save the changes and exit from the setting menu gt Push NO to exit without saving AII new parameter settings will be saved until a new change has been made The new settings will be retained even if the printer is turned OFF 26 E 3202 Cash Drawer Printer Maliniemamce anal 5 0 Introduction This chapter covers the cleaning recommendations as well as some printer troubleshooting Periodic maintenance will guarantee con
27. press and hold the Left Button until the word DUMP is printed To exit DUMP mode Turn the printer off press and hold Left Button or disconnect power 12 E 3202 Cash Drawer Printer Other Modes Continued MODE DOWNLOAD RED FLASHING GREEN FLASHING Your printer is equipped with a flash memory The software loaded in the flash memory can be updated by a downloading procedure When in DOWNLOAD mode the printer indicators will alternatively blink and at the end of the operation the printer will automatically switch to OFF As you may change your software using the downloading procedure each time you switch your printer on the software will be verified If the software is not operational for any reason your printer will turn to download mode indicators alternatively flashing waiting for new software Software flash files are available through Datamax Technical Support at 407 523 5550 Datamax Technical Support will determine if this procedure is necessary MODE SETTINGS RED ON GREEN FLASHING The SETTINGS mode allows the user to modify the printer s parameters See section 4 6 for more information E 3202 Cash Drawer Printer 13 4 1 5 Autotest Printout The printer performs an Autotest and prints a test page in order to check the printhead and diagnose print quality Autotest is printed on the first line To perform this test turn the printer off both lights
28. se or decrease the contrast of the thermal print to make it darker or lighter When finished all of your changes will be printed If you want to save them press the left hand ON LINE YES button If you do not want to save your changes press the right hand LF FE NO button E 3202 Cash Drawer Printer 4 4 Connecting to an ESC POS Terminal The default configuration of your printer is ESC POS Check your Terminal communication parameters and change the printer settings to match your terminal settings Default Communication parameters Speed 9600 baud Data 8 bits Parity None Control Hardware To check the current emulation and communication parameters of your printer 1 Make sure that a roll of paper is loaded 2 Set the printer to Off 3 Press both buttons simultaneously until the configuration is printed If the configuration is not correct see section 4 4 Changing the Default Settings E 3202 Cash Drawer Printer 19 4 5 Connecting to a PC The default configuration of your printer is ESC POS In order to use your printer with a PC you will need to check the setting of your printer and install the printer driver on your PC Follow the steps below to configure your printer for use with a PC PC parameters Your printer will use the Datamax Seagull Windows Driver located on the Accessories CD If this printer is already installed on your PC see Printers
29. sition C 2 E 3202 Cash Drawer Printer Appena 10 Datamax Barcode Products Limited Warranty Statement E 3202 Cash Drawer Printer Printer Datamax warrants to Purchaser that under normal use and service the E 3202 with the exception of the thermal printhead purchased hereunder shall be free from defects in material and workmanship for a period of 365 days from the date of shipment by Datamax Expendable and or consumable items or parts such as lamps fuses and paper are not covered under this warranty This warranty does not cover equipment or parts which have been misused altered neglected handled carelessly or used for purposes other than those for which they were manufactured This warranty also does not cover loss damages resulting from accident or damages resulting from unauthorized service E 3202 Cash Drawer Printer D 1 Thermal Printhead This warranty is limited to a period of one year 365 days or 1 000 000 linear inches of use whichever comes first for the E 3202 thermal printhead This one year 365 days warranty is valid only if a Datamax approved thermal media is used as defined in the then current Datamax list of approved thermal thermal transfer media a copy of which is available from Datamax Failure to use Datamax approved media is justification for invalidation of this thermal printhead warranty This warranty does not cover printheads which have been misused altered neglected hand
30. ta transmission choice of the serial port with the terminal 1200 baud 2400 baud 4800 baud 9600 baud 19200 baud 38400 baud 57600 baud 115000 baud To skip push NO When the selected choice is displayed push YES Format of the serial bus 8 bits 7 bits To skip push NO When the desired setting is displayed push YES Parity None Even Odd To skip push NO When the desired setting is displayed push YES Flow control of the data transmission Hardware DTR low Xon Xoff mode To skip push NO When the desired setting is displayed push YES E 3202 Cash Drawer Printer 23 EMULATION Epson 24 pin Custom 1 Reserved ESC POS To skip push NO When the desired setting is displayed push YES CHARACTER SETS 24 850 International 852 Latin 2 857 Turkish 860 Portuguese 861 Island 862 Hebrew 863 French 858 International with the symbol 437 English USA To skip push NO When the selected choice is displayed push YES Width 9x24 12x24 16x24 To skip push NO When the selected choice is displayed push YES Country USA France Germany United kingdom Denmark 1 Sweden Italy Spain 1 Japan Norway Denmark 2 Spain 2 Latin America To skip push NO When the selected choice is displayed push YES E 3202 Cash Drawer Printer PAGE Line spacing 8 skip push NO When the selected choice is displayed push YES MEDIA Media Paper Labels n
31. tice and does not represent a commitment on the part of Datamax Corporation No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax Corporation Note This manual covers E 3202 Cash Drawer printers with version 00 02 firmware and greater All rights reserved Printed in the United States of America Copyright 2001 by Datamax Corporation Part Number 88 2274 01 Revision B Agency Compliance and Approvals This device complies with FCC CFR 47 Part 15 Class B and ICES 003 B The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 1993 Class B EN 55024 1 1998 Up UL 1950 Information Technology Equipment US Listed As an Energy Star Partner the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency Important Safety Instructions This printer has been carefully designed to give you many years of safe reliable performance As with all electrical equipment there are a few basic precautions you should take to avoid hurting yourself or damaging the printer gt Carefully read the installation and operating instructions provided with your printer gt Read and follow all warning instruction labels on the printer gt Place the printer
32. tinued optimum printer performance 51 Cleaning Turn the printer OFF Regularly clean the printer case with a damp cloth Do not use liquid cleaners or aerosol cleaners Clean the printhead once a month using a cotton swab dampened with isopropyl alcohol v v apa E 3202 Cash Drawer Printer 27 5 2 Trouble Shooting Problems are sometimes caused by simple faults which can easily be corrected without the help of a service technician Listed below are common problems and their resolutions Probl HARDWARE Lights do not come on Make sure that the power cable is properly inserted into the back of the E 3202 Also make sure that the opposite end of the power supply cable is connected to an appropriate AC power source Lights are both on but the printer does not print Make sure that the data cable is properly connected between the E 3202 and the host computer Paper guide will not move 28 Make sure that you are trying to move the adjustable paper guide and not one of the fixed paper guides The E 3202 ships with the adjustable paper guide in the far left hand storage position inside the paper bay The other two paper guides are glued into position E 3202 Cash Drawer Printer Problem Symptom HARDWARE Cont Paper bay door will not close Resolution It is possible that your roll of paper is too large Unwrap enough of the media to enable the paper bay door
33. to enter the next section If no more changes are required press No until the end and then press Yes to save your changes Your printer is now configured to work with your PC You can use your favorite text editor to create your printouts 4 6 Changing the Default Settings Your printer is shipped with the following standard configuration Speed 9600 baud ESC POS Code page Data 8 bits Width Parity None Country Control Hardware Page Media Other Line spacing Auto LF Auto CR Contrast 20 E 3202 Cash Drawer Printer 21 Printing The List Of Parameters While the printer is turned OFF switch to the Setting Mode by pushing simultaneously both buttons for at least two seconds The printer prints the following settings Standard configuration Datamax E 3202 Version AA xx xx PRESENT SETTINGS Communication parameters Speed 9600 baud Data 8 bits Parity None Control Hardware gt To keep these settings unchanged push the NO key gt To enter the set up menu push the YES key Set up menu To change settings gt Use the No key to move from a chapter section to another gt Use the YES key to enter a chapter section Within a chapter section gt Use the No key to move from a parameter to another gt Use the Yes key to validate your parameter 22 E 3202 Cash Drawer Printer COMMUNICATION PARAMETERS Da
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