CyberData Hub Switch User Manual
Contents
1. This device complies with e Directive 89 336 EEC e EN55022 Class A 1998 e EN61000 3 2 2000 e EN61000 3 3 1995 e EN55024 1998 e EN61000 4 2 1995 e EN 61000 4 3 1996 Operations Guide 930103D CyberData Corporation CyberData Corporation EN 61000 4 4 1995 EN 61000 4 5 1995 EN 61000 4 6 1996 EN 61000 4 8 1993 EN 61000 4 11 1995 930103D Operations Guide 17 Appendix B Setting up the Hub on Windows XP For connecting the 4 Port PoweredUSB Hub to a PC running the Windows XP operating system keep in mind 1 Microsoft XP Service Pack 1 or higher must be installed 2 When connecting the Hub for the first time it is important to perform the enumeration correctly A Microsoft XP Service Pack issue does not enumerate and recognize a Hub when no devices are attached to it To correctly enumerate the 4 Port PoweredUSB Hub attach a peripheral whose drivers are included in Windows XP such as a USB mouse prior to enumerating the Hub To accomplish this a Connect a USB mouse to one of the lower standard USB Hub ports b Connect the power cord to the Hub c With the PC powered up connect the host control cable from the Hub to a USB port on the PC Doing so displays the Found new hardware dialog indicating that the PC is searching for drivers for the Hub d When the PC completes the driver search it displays the Found new hardware dialog in search of a driver for the mouse If required click Next in2. DC input jacks 6 Dell printer power supply 6 E EMC 15 enumeration 13 17 Epson P5180 brick 6 F FCC 15 features 1 G generic USB hub 13 CyberData Corporation 930103D H high current power supply 6 host connector 4 6 IBM 1 ICES 15 Information Technology Equipment 15 installation 5 L license 1 M Microsoft XP Service Pack 1 17 O over current protection 1 P peripheral connections 10 power supply connections 6 PoweredUSB 08g specification 13 PoweredUSB connections 7 product accessory kit 3 6 CE conformity 15 compatibility matrix 4 components list 3 enumerating 13 enumeration 17 features 1 installation 5 regulatory standards 15 resell release conditions 1 Operations Guide 22 R regulatory standards 15 resetting the IP address to the default 19 RMA returned materials authorization 19 S short circuit protection 1 T technical support contact information 19 U USB 2 0 specification 13 over current 14 W warranty 1 20 Windows XP 13 17 CyberData Corporation 930103D Operations Guide
3. USB Windows 2000 and XP 2 0 Standard LINUX PoweredUSB 0 8g Mac OS X CyberData Corporation 930103D Operations Guide Installing and Using the 4 Port PoweredUSB Hub 5 2 3 Installation The 4 Port PoweredUSB Hub is a tabletop unit with mounting feet that sit on a flat surface 2 4 Connections This following topics provide illustrations and information on connecting the 4 Port PoweredUSB Hub to power supplies the host and peripheral devices e Section 24 1 Power Supply e Section 2 42 Host Connector e Section 2 4 3 PoweredUSB Connections e Section 2 4 4 Connector Color Keys e Section 2 4 5 Peripherals Connections to the 4 Port PoweredUSB Hub e Section 24 6 Peripheral Cable Connection Options Operations Guide 930103D CyberData Corporation 6 Installing and Using the 4 Port PoweredUSB Hub 2 4 Power Supply The PoweredUSB specification requires supplying 24V at 2 3A and 12V at 1 5A to each voltage designated port These requirements are met only if the power supply has sufficient wattage for this amount of power The Epson P5180 brick and Dell printer power supply are examples of lower cost alternate power supplies that can be used with this Hub and peripherals requiring less power Two power plug receptacles are provided on the back of the 4 Port PoweredUSB Hub to facilitate the use of alternate power supplies The three pin connector is normally used for the Dell and Epson Bricks The four pin conne
4. all screens of the wizard to complete the driver selection for the mouse At this point you should be able to plug in and install a USB device provided you have also installed its drivers or have them available for installation Operations Guide 930103D CyberData Corporation Appendix C Troubleshooting Technical Support C 1 Frequently Asked Questions FAQ Go to the following URL to see CyberData s list of frequently asked questions http www cyberdata net support pusb 4portpusb html C 2 Documentation The documentation for this product is released in an English language version only You can download PDF copies of CyberData product documentation at www CyberData net gt Support gt Drivers Utilities amp Manuals gt PoweredUSB 4 Port Hub C 3 Contact Information Contact Sales Technical Support Returned Materials Authorization Operations Guide CyberData Corporation 2555 Garden Road Monterey CA 93940 USA www CyberData net Phone 800 CYBERDATA 800 292 3732 Fax 831 373 4193 Sales 831 373 2601 Extension 334 Phone 831 373 2601 Extension 333 Email support CyberData net To return the product contact the CyberData Returned Materials Authorization RMA department at Phone 831 373 2601 Extension 136 Email RMA CyberData net When returning a product to CyberData an approved CyberData RMA number must be printed on the outside of the original shipping package No product will
5. be accepted for return without an approved RMA number Send the product in its original package to the following address 930103D CyberData Corporation 20 CyberData Corporation 2555 Garden Road Monterey CA 93940 Attention RMA your RMA number C 4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase Should the product fail within the warranty period CyberData will repair or replace the product free of charge This warranty includes all parts and labor If the product is out of warranty and fails a flat rate repair charge of one half the product purchase price will be assessed Repair costs for products that are in warranty but damaged by improper modifications or abuse will be charged at the out of warranty rate Products returned to CyberData both in and out of warranty are shipped to CyberData at the expense of the customer Charges for shipping repaired products back to the customer will be paid by CyberData CyberData Corporation 930103D Operations Guide Index 21 A accessory kit 3 6 active over current circuits 14 C cable routing 9 cable strain relief clamp 4 cables for connecting peripherals 10 CE conformity 15 CFR 15 color keys for ports 7 compatibility matrix 4 components list 3 connector color keys 7 CyberData license with IBM 1 CyberData contact information corporate sales tech support service 19 D
6. operating system does not detect non compliant peripherals when they are hot plugged into an empty Hub Consequently PoweredUSB power is not supplied to the peripheral In this case you can restore correct operation as follows 1 Unplug the Host side connection for five seconds and then plug it in again 2 Besure that at least one USB device is plugged in when the computer is booted or leaves standby mode 3 Plug in a standard USB compliant device such as a mouse or keyboard 4 Disable the low power standby operation With this configuration power is always supplied to the PoweredUSB ports regardless of the PC s operational state For more information contact CyberData as instructed in Appendix C Troubleshooting Technical Support Operations Guide 930103D CyberData Corporation 14 Installing and Using the 4 Port PoweredUSB Hub 2 6 Port Electrical Specifications The 4 Port PoweredUSB Hub adheres to the USB 2 0 electrical specifications as follows Standard USB Each lower portion of the PoweredUSB port provides 5V 500mA If more than 500mA are drawn lower A supply from a port that port goes into USB over current the 5 volts is turned off and the condition is reported to the host according to USB 2 0 specifications PoweredUSB The listed maximum currents depend on the selected power supply Both the 12V and 24V supply PoweredUSB ports are protected with active over current circuits If an over current con
7. CyberData Corporation a5 4 Port PoweredUSB 2 0 Hub Operations Guide with External Power Supply Part 010807 CyberData Corporation 2555 Garden Road Monterey CA 93940 831 373 2601 930103D 4 Port PoweredUSB 2 0 Hub Operations Guide 930103D Part 010807 COPYRIGHT NOTICE 2007 CyberData Corporation ALL RIGHTS RESERVED This manual and related materials are the copyrighted property of CyberData Corporation No part of this manual or related materials may be reproduced or transmitted in any form or by any means except for internal use by licensed customers without prior express written permission of CyberData Corporation This manual and the products software firmware and or hardware described in this manual are the property of CyberData Corporation provided under the terms of an agreement between CyberData Corporation and recipient of this manual and their use is subject to that agreement and its terms DISCLAIMER Except as expressly and specifically stated in a written agreement executed by CyberData Corporation CyberData Corporation makes no representation or warranty express or implied including any warranty or merchantability or fitness for any purpose with respect to this manual or the products software firmware and or hardware described herein and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products software firmware and or hardw
8. are CyberData Corporation reserves the right to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses Some of this Open Source Software may be owned by third parties Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses Your right to copy modify and distribute any Open Source Software is determined by the terms of the GPL LGPL or third party according to who licenses that software Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData subject to the terms of CyberData licenses and may not be copied modified reverse engineered or otherwise altered without explicit written permission from CyberData Corporation TRADEMARK NOTICE CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation Other product names trademarks and service marks may be the trademarks or registered trademarks of their respective owners dd wi T Phone 831 373 2601 Technical Support Ext 333 support CyberData net Fax 831 373 4193 CyberData Corporation Company and product information at www cyberdata net CyberData C
9. atures License note Operations Guide The CyberData 4 Port PoweredUSB 2 0 Hub provides a simple affordable way to add up to four PoweredUSB ports to your PC These additional ports are controlled by the PC s Standby and Wake commands This add on Hub makes it easy to connect the PC to devices that require more than the 500mA of 5 volts supplied with the standard USB interface Figure 1 1 CyberData 4 Port PoweredUSB 2 0 Hub 4 PoweredUSB ports One 24 volt up to 2 3A Three 12 volt up to 1 5A each Short circuit and over current protected e Multiple power supply options e Plug n Play installation e Peripheral power controlled by PC stand by and wake commands e LED indicators for port power output and USB 2 0 status e Two year warranty The PoweredUSB controller board contains certain technology that is covered by an IBM patent CyberData Corporation is licensed with IBM to manufacture and to sell or lease products that incorporate this technology This license also permits other entities to resell or release these Cyberdata products after they have been purchased from CyberData 930103D CyberData Corporation 2 Product Overview Documentation The documentation for this product is released in an English language version only note CyberData Corporation 930103D Operations Guide 2 Installing and Using the 4 Port PoweredUsB Hub This chapter provides the instructions illustrations and background information you need t
10. ctor is used for a high current power supply See Figure 2 9 for an illustration of cable routing from the 4 Port PoweredUSB Hub CAUTION The P1 and P2 DC input jacks on the back of this Hub are for input only Do not plug power supplies into both input jacks simultaneously as equipment damage that might void the product warranty could occur Figure 2 5 Power Connectors Back View 24VDG2 5A N 717 2777 2 ON P1 P2 A Caution Do r ot connect both P1 WP2simuitameousiy Host 24V for 24V for USB Host Strain upto2 5 upto 6 5 Connector Relief Amp load Amp load Type B 2 4 2 Host Connector The connection to the host computer is achieved via a standard USB 2 0 certified Hi Speed A to B cable that is included in the Accessory Kit or with any equivalent USB 2 0 certified Hi Speed cable Refer to the Section 2 1 Product Components List for information about the Accessory Kit CyberData Corporation 930103D Operations Guide Installing and Using the 4 Port PoweredUSB Hub 7 Figure 2 6 Host connector with strain relief 2 4 3 PoweredUSB Connections The PoweredUSB connections are standard USB A connectors with four extra pins to supply higher voltages See Figure 2 8 for an illustration The lower portion of the A connector side on this product can be used alone without the locking PoweredUSB connector 2 4 4 Connector Color Keys The PoweredUSB connectors are color keyed so that only the correct vo
11. dition occurs unplug the DC connection remove the overcurrent condition and re cycle the DC connection to the Hub by unplugging it and then plugging it in again e 12V Ports 3 1 5A each e 24V Port 1 23A CyberData Corporation 930103D Operations Guide Appendix A Regulatory and Safety Information A Regulatory standards FCC Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense A 2 Safety standards e UL60950 1 Information Technology Equipment e CSA C222 No 60950 01 Information Technology Equipment e EN60950 1 Information Technology Equipment e IEC60950 1 Information Technology Equipment A 3 EMC For the USA and Canada this device complies with e Title 47 of the CFR Part 15 Subpart B Section 15 107 b e Title 47 ofthe CFR Part 15 Subpart B Section 15 109 b e ICES 003 A 4 CE Declaration of Conformity
12. eredUSB Hub POS Printer Figure 2 14 RS232 to USB Converter Y Cable 12V PC Enumerates this device as an RS 232 COM port DB 9 12V PoweredUSB Lu i ON P CL ERI Power Jack Barcode Scanner 4 Port PoweredUSB Hub Figure 2 15 Cable 24V PoweredUSB to 1x8 PoweredUSB 1x8 LNL 24V PoweredUSB POS Printer 4 Port PoweredUSB Hub CyberData Corporation 930103D Operations Guide Installing and Using the 4 Port PoweredUSB Hub 13 Figure 2 16 RS232 to USB Converter Y Cable 24V 24V PoweredUSB 7 T hi gt Sie 3 Pin Power Mini DIN 11 eL T y RA S CK att 4 Port PoweredUSB Hub POS Printer 2 5 Operation The 4 Port PoweredUSB Hub is a standard USB Hub that complies with the USB 2 0 specification and adds PoweredUSB ports When connected to a Host it is enumerated as a Generic USB Hub This Hub also meets the PoweredUSB 08g specification For more information about this specification go to www poweredusb org POS peripheral According to the USB 2 0 specification devices attached to a USB interface should enumerate from caveat the Hub s USB Vbus regardless of the PoweredUSB powered ports Some POS devices do not comply with this specification and will notenumerate unless the upper sections of the PoweredUSB ports are active When running on operating systems such as Windows XP with no devices attached an empty Hub the operating system turns the Hub off The
13. ltage cables can be installed Figure 2 7 Color Coding for Connectors Teal Red 12 Volt Keyed 24 Volt Keyed 1 5A each 2 3A Ports 1 2 and 3 Ports 4 Operations Guide 930103D CyberData Corporation 8 Installing and Using the 4 Port PoweredUSB Hub CyberData Corporation 930103D Figure 2 8 USB PoweredUSB Socket Connector Pin Assignments PIN OUT Pin Signal Description 1 Vbus USB standard A 2 D USB standard A 3 D USB standard A 4 Ground USB standard A 5 Ground USB PlusPower 6 Vplus USB PlusPower 7 Vplus USB PlusPower 8 Ground USB PlusPower Shell Shield Operations Guide Installing and Using the 4 Port PoweredUSB Hub 9 2 4 5 Peripherals Connections to the 4 Port PoweredUSB Hub This figure illustrates the cable routing from the 4 Port PoweredUSB Hub to the Dell Retail Integrator Figure 2 9 Top view of Hub PoweredUSB cable routing 24V PoweredUSB Connector 12V PoweredUSB Connectors CyberData 4 Port PoweredUSB Hub Operations Guide 930103D CyberData Corporation 10 Installing and Using the 4 Port PoweredUSB Hub 2 4 6 Peripheral Cable Connection Options Figures 10 through 16 provide examples of peripheral cable combinations and connection options for the 4 Port PoweredUSB Hub The following table provides details about the CyberData PoweredUSB Cables displayed in these figures PoweredUSB Custom cables of different lengths and col
14. o install and begin working with the 4 Port PoweredUSB Hub e Section 2 1 Product Components List Section 2 2 Product Compatibility Section 2 3 Installation Section 2 4 Connections Section 2 5 Operation Section 2 6 Port Electrical Specifications Figure 2 2 CyberData 4 Port PoweredUSB 2 0 Hub 2 1 Product Components List The 4 Port PoweredUSB Hub package includes these parts e 1 4 Port PoweredUSB Hub e Power Supply 24VDC Desk top 4 Pin Hosiden style plug e 1 Accessory Kit Operations Guide 930103D CyberData Corporation 4 Installing and Using the 4 Port PoweredUSB Hub e 1 Short USB 2 0 Hi Speed host cable e 1 Host USB cable strain relief clamp e 1 4 Port PoweredUSB Hub Operations Guide Figure 2 3 CyberData 4 Port PoweredUSB 2 0 Hub Front View Port Power LED 12V PoweredUSB Ports Hub Power LED 1 x 2 L Pwr Link LED L7 Status Status CD CyberData 20 ap Corporation PoweredUSB Hub Status Port 1 Status LED Lower portion of PoweredUSB Port connectors are Standard USB 2 0 Hi Speed A ports Figure 2 4 CyberData 4 Port PoweredUSB 2 0 Hub Back View yen 2 5A e oe Caution EE NUS bothe1 o MR 24V for 24V for USB Host Strain upto2 5 upto 6 5 Connector Relief Amp load Amp load Type B 2 2 Product Compatibility The 4 Port PoweredUSB Hub is compatible with the following operating systems and USB standards Operating systems
15. orporation 930103D Operations Guide Contents Operations Guide Contents iii Chapter 1 Product Overview Chapter 2 Installing and Using the 4 Port PoweredUSB Hub 3 2 1 Product Components List ss Mie sse 3 2 2 Product Compatibility 2 nente nene an E a MPs 4 2 9 InstallatOri edo bremen dat ebbe od cece eim ee 5 2 4 Connections tnde e b eerte taret eade tn a eret 5 24 1 Power Supply tetti rere tiae nte NI eee 6 24 2 Host Connector ette nine s Nee 6 2 4 3 Powered USB Connections 7 nii 7 244 Connector Color Keys e entenenee ent I ccrte rete 7 2 4 5 Peripherals Connections to the 4 Port PoweredUSB Hub sse 9 2 4 6 Peripheral Cable Connection Options messes 10 2 5 OPeratiOM P LLL 13 2 6 Port Electrical Specifications Ness 14 Appendix A Regulatory and Safety Information 15 A 1 Regulatory standards 68 9898 oes 15 A2 Safety standards assistance nu emet 15 ASEME T 15 AA CE Declaration of Conformity nene ennemie liant 15 Appendix B Setting up the Hub on Windows XP 17 Appendix C Troubleshooting Technical Support 19 C 1 Frequently Asked Quesfil s IO nn 19 2 Documentation ER E eoo o esee e eer iere tinis 19 C3 Contact Information amp Wf esee tee etes 19 54 Warranty iusso Ner eene renti este teen ers retenir iter ide 20 Index 21 930103D CyberData Corporation Product Overview Product fe
16. ors can be purchased from CyberData as follows cone SONICES e Via email sales cyberdata net e Via phone Sales 831 373 2601 Extension 334 Table 2 1 CyberData PoweredUSB Cables Figure PoweredUSB Cable Description CyberData Part Number Figure 2 10 12V to 2x4 010693C Figure 2 11 12V to 12V Power Jack Contact CyberData Figure 2 12 24V PoweredUSB to 3 Pin Power Mini DIN 010631A Figure 2 13 24V to Y Cable 3 Pin Power Mini DIN to USB B 010714A Figure 2 14 12V to Y Cable RS232 and Power Jack 010763 Figure 2 15 24V to 1x8 010617A Figure 2 16 24V to Y Cable RS232 and Power Jack Figure 2 10 Cable 12V PoweredUSB to 2x4 PoweredUSB 2x4 LNI 12V PoweredUSB lt 2 Nu PinPad 4 Port PoweredUSB Hub CyberData Corporation 930103D Operations Guide Installing and Using the 4 Port PoweredUSB Hub 11 Figure 2 11 Cables 12V PoweredUSB to 12V Power Jack and RS 232 to RS 232 Power Jack 12V PoweredUSB 4 Port PoweredUSB Hub 9 Ap es RS 232 or Parallel 3 Pin Power Mini DIN 4 gt FH POS Printer py tw 4 Port PoweredUSB Hub RS 232 or Parallel Operations Guide 930103D CyberData Corporation 12 Installing and Using the 4 Port PoweredUSB Hub Figure 2 13 Y Cable 24V PoweredUSB to 3 Pin Power Mini DIN and USB B Connectors See amp fe m 24V PoweredUSB K Sues Lm 2 ae a I tr WE ran A j TD ST ui Ga gt 3 Pin Power Mini DIN 4 Port Pow
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