Cortelco network adaptor Network Card User Manual
Contents
1. C MEET 1 arcem icio Step 10 Click OK to exit Advanced Connection Settings screen Step 11 Click OK to exit Modem Properties screen Step 12 Click Close to exit Modems Properties screen Step 13 Close Control Panel Step 14 Reboot your computer and proceed to Establishing Your Connection Rebooting your computer is only necessary after first installing x3 To enter the 3 in Windows 2000 Step 1 Select START button Step 2 Select SETTINGS Step 3 Select CONTROL PANEL Continue to next page Step 4 Double click PHONE AND MODEM OPTIONS icon Step 5 Click MODEMS tab Step 6 Click PROPERTIES Step 7 In the General Tab Uncheck Wait for dial tone before dialing Step 8 Click the ADVANCED tab Continue to next page Step 9 In the Extra Initialization commands box type x3 Step 10 Click OK to enter the x3 into the Windows default settings _ Step 11 Click OK to exit Phone and Modem Options screen Step 12 Close Control Panel Step 13 Reboot your computer and proceed to Establishing Your Connection Rebooting your computer is only necessary after first installing x3 Establishing Your Connection Step 1 Write down the phone number including area code if necessary of the host modem that you wish to call If you do not know how to find the host modem s phone number in your computer see page 11 for Windows 98 users or page 12. Data Port Anywhere Setup Guide zi KONEXX Table of Contents Contacting KONEXX Inside Cover Pre Installation 2 Data Port Anywhere Installation 3 Windows Connection Setup 5 Establishing Your Connection 9 Locating the Host Modem s Phone Number 11 Level Switch Settings Table 14 Operating Tips amp Troubleshooting 18 Warranty Information 22 Why Data Port Anywhere DPA As a mobile notebook user you need modem connectivity to send and receive critical information when you are working at client sites and hotels The problem is that notebook modems are analog and virtually all office and hotel phone systems are digital Connectivity in this environment can be impossible Worse connecting to a digital line without protection can destroy your modem The Konexx Data Port Anywhere provides an analog data port to connect your modem to virtually any office or hotel digital phone system In addition the DPA has a 2 Port USB Hub to simultaneously operate other USB devices Contacting KONEXX You may contact KONEXX using any of the following methods Voice 858 622 1400 Toll Free 800 275 6354 Fax 858 550 7330 Website www konexx com E mail sales konexx com support konexx com Address KONEXX 5550 Oberlin Drive San Diego CA 92121 Pre Installation System Requirements Windows 98 or later Compliant with USB 1 1 requirements for bus powered devices USB Hub supports low power or self powered USB devices each U
3. DPA with a laptop computer you may notice a buzz or humming noise on the handset when the laptop computer is being powered by its external power supply The noise is being generated by the computers external power supply and is being picked up by the telephone set due to a ground incompatibility Changing the switch position should eliminate the buzz or hum The white arrow below indicates the location of the Switch Locating Host Modem Phone Number Windows 98 For Windows 2000 see next page Step 1 Double click the MY COMPUTER icon located on your desktop Step 2 Double click the DIAL UP NETWORKING folder Step 3 Right click on the Dial Up connection you are trying to connect to and choose Properties Continue to next page Step 4 Write down the telephone number that appears w area code Locating a Host Modem Phone Number Windows 2000 Step 1 Double click the MY COMPUTER icon located on your desktop Step 2 Double click Control Panel Continue to next page Step 3 Double click the Network and Dial up Connections icon located in the Control Panel Weber and Connection Step 4 Right click on the Dial up connection you are trying to connect to and choose PROPERTIES Step 5 Write down the telephone number that appears w area code Level Switch Settings Table The Data Port Anywhere Level switch adjusts the transmit level of your modem to the
4. line using your modem and the DPA Windows Connection Setup If you use the DPA while traveling we recommend that you modify your modem settings to setup your modem for manual dialing Why Manual Dial Because most digital PBX systems such as Nortel Meridian Rolm and others do not accept the analog dialing tones generated by the modem In order to connect with the host modem you will have to manually dial the host modem s number on the telephone keypad Why x3 The x3 command makes the manual dial process easier Your modem normally requires dial tone in order to dial By adding x3 to your modem initialization or setup string you are instructing the modem to dial without requiring dial tone Once the x3 is entered it remains in the Windows default settings This will not affect modem use on an analog line To enter the 3 in Windows 98 Windows 2000 see page 7 Step 1 Select START button Step 2 Select SETTINGS Step 3 Select CONTROL PANEL ors Step 4 Double click the MODEMS icon 2 Modems Continue to next page Step 5 In the General tab highlight the modem to be used then Select PROPERTIES not Dialing Properties Step 6 Select CONNECTION TAB Step 7 Under Call preferences uncheck the Wait for dial tone before dialing box Step 8 Select ADVANCED in the same window Continue to next page Step 9 In the Extra Settings box type x3 TET UE LETT OF Lie fam
5. 2 for Windows 2000 users NOTE For proprietary software users see your Network Administrator Step 2 Set the Level switch on the DPA to the proper setting for the telephone system see table on page 14 If the phone system is not listed please see page 18 section E Continue to next page Step 3 If the phone has a volume control ensure that the volume is set to mid range Do this by lifting the handset to your ear and adjust the volume control to mid range Step 4 Return the telephone handset in the cradle Step 5 Using your computer begin the dial up or connection process as normal choose login sign on dial etc Step 6 After the modem completes dialing lift the telephone handset from the cradle and place it on your desktop NOTE If you cannot hear your modem dial begin the dial up or connection process as normal wait approximately 5 10 seconds then lift the handset and place it on your desktop Step 7 Get an outside line dial 9 or other prefixes if necessary and manually dial the number of the modem you wish to connect to on the keypad of the telephone F Step 8 Wait for your modem and host to negotiate the connection Your connection is now established Do not hang up the telephone handset until you are ready to terminate your connection If you have trouble connecting please call KONEXX Technical Support at 800 275 6354 or 858 622 1400 7 30 4 30 PST NOTE Hum Switch When using the
6. C under Part 68 rules and regulations for direct connection to the telephone lines In order to comply with these FCC rules the following instructions must be carefully read and applicable portions followed completely These instructions must be supplied to the consumer 1 This equipment complies with Part 68 of the FCC rules A label located on the outside surface of this equipment contains among other information the FCC registration number and ringer equivalence number REN If requested this information must be provided to the telephone company 2 Asindicated below the suitable jack USOC connecting arrangement for this equipment is shown If applicable the facility interface codes FIC and service order codes SOC are shown 3 Theringer equivalence number REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENS contact the telephone company to determine the maximum REN for the calling area 4 Ifthis equipment causes harm to the telephone network the telephone company will notify you in advance But if advance notice is not practical the telephone company will notify the customer as soon as possibl
7. SB port provides 100 mA Pre installation Guidelines Before installing your DPA observe the following guidelines CONNECTION WARNING Never connect the DPA directly to the telephone line or telephone wall outlet Use the procedures in this User s Guide to avoid damaging your DPA USB DRIVERS The DPA uses standard Microsoft drivers When installing the DPA for the first time you will be prompted by the computer to install load drivers Follow the prompts to identify the DPA to your operating system TELEPHONE LEVEL SWITCH Set the Telephone Level switch on the DPA for the telephone you are using refer to the Level Switch Setting Table on page 14 Switch setting 3 is used on the majority of digital telephone systems TELEPHONE SET VOLUME CONTROL The Telephone Set Volume Control handset and or speakerphone volume may impact your connection speed KONEXX recommends that the volume control be set in the mid range for most telephone sets Some AT amp T Lucent Avaya sets may require the volume set at a lower level SPEAKERPHONES If the attached telephone has speakerphone capability do not use speakerphone mode Speakerphone mode disconnects the handset jack used by the Modem Konnector to send and receive data DIALING Configure your modem for Tone Dialing Go to Start Settings Control Panel Modems Dialing Properties click on TONE DIAL MODEM SPEAKER CONTROL AND VOLUME The telephone handset is deactivated
8. e Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 5 telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications in order to maintain uninterrupted service 6 If trouble is experienced with this equipment please contact the service center for repair and or warranty information If the trouble is causing harm to the telephone network the telephone company may request you to remove the equipment from the network until the problem is resolved User repairs must not be made and doing so will void the warranty 7 This equipment cannot be used on coin service provided by the telephone company Connection to party line service is subject to state tariffs Contact your state public utilities commission for information If so required this device is hearing aid compatible EAC Part 15 B FCC WARNING STATEMENT NOTE This equipment has been tested and found to comply with the limits for Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with th
9. e instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or TV reception which can be determined by one of more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada IC Requirements LOAD NUMBER 0 00 NOTICE The Industry Canada IC label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assemb
10. e DPA uses standard Microsoft drivers When installing the DPA for the first time you will be prompted by the computer to install load drivers Follow the prompts to identify the DPA to your operating system B Telephone Handset The handset must be out of its cradle when the modem is in use When the modem is in use the handset will be electronically disconnected and you will not be able to talk on or hear from the telephone handset This is the primary indication that the DPA is turned Make sure the telephone handset is out of the cradle until you finish your modem session Hang up your modem to reactivate the handset C Hum Switch When using the DPA with a laptop computer you may notice a buzz or humming noise on the handset when the laptop computer is being powered by its external power supply The noise is being generated by the computers external power supply and is being picked up by the telephone set due to a ground incompatibility On the side of the DPA farthest from the USB I O cable is a two position slide switch Changing the switch position changes the ground and should eliminate the buzz or hum This buzz or hum may not be noticeable on the telephone handset however you may hear it on the computer speaker when the modem is in use Buzzing or Hum may affect connection rate D Telephone Set Volume Control The Telephone Set Volume Control handset and or speakerphone volume may impact y
11. ialtone or recognize what it is receiving as dialtone Some telephone systems encountered in North America such as Rolm or Siemens and most foreign telephone systems do not use the standard dial tone Your modem software will normally require your modem to detect dial tone and may not recognize non standard tone as dial tone The Hayes command X1 or X3 will tell your modem to dial without detecting dial tone This is the same command used for Blind Dialing J V 90 Connections Although the DPA is compatible with V 90 modems the maximum connection speed through the DPA is normally 33 6Kbps Your connection speed will be determined by the phone system s capabilities your modems capabilities and the quality of the phone line When using the DPA your connection is going through a digital phone system which was not designed for data communications Your connection speed will probably be slower than you would get on an analog phone line In fact V 34bis V 90 connections at 28 8Kbps 24Kbps and 21 6Kbps are common K Hanging up the modem The DPA disconnects the Handset jack when your modem is in use After data transactions or when autodialing voice calls use your communications software to hang up your modem so that the Handset jack is reactivated The manual that came with your software should describe how to hang up the modem L USB Ports Located next to the USB I O cable are two USB ports These ports can be used to connect low po
12. ies Trillium Panther Talkto 616 Vodavi Electronic Key Sys Starplus Digital Walker Marathon Poet IO IO IO CO IO NOTES 1 Custom Factory Settings a The KONEXX product may require a custom factory setting for this phone set If difficulties are encountered contact Technical Support at 1 800 275 6354 b The KONEXX product requires a custom factory setting to work on these phones Contact KONEXX Technical Support at 1 800 275 6354 Insufficient data is available to determine whether the phone system will support autodialing The KONEXX product will not support autodial on Model 7300 series telephones You may have to dial an outside line access number such as a 9 on the phone before autodialing Handset Wiring Compatibility a Phone has nonstandard handset wiring and is not compatible with the KONEXX product b Phone has nonstandard handset wiring The KONEXX product requires the use of a special adapter cable set Contact Technical Support at 1 800 275 6354 When autodialing the user must dial a number on the keypad of the phone after the modem has dialed to maintain the line These phone systems do not support autodialing Modem connections limited to 2400 bps by this phone Teledex telephone is an analog handset and the laptop user may connect directly into the wall jack if the Teledex telephone set does not have a data port Operating Tips and Troubleshooting A USB Drivers Th
13. iginal purchaser of this product only Customer s sole and exclusive remedy and KONEXXs liability in the event of a defect is expressly limited to correction of the defect by adjustment repair replacement or substitution at KONEXXs option This warranty does not cover and KONEXX is not responsible for damage caused by misuse neglect fire lightning electrostatic discharge or modification of this product or damage resulting from the use of this product with hardware not specifically recommended by KONEXX If a defect should occur contact KONEXX Technical Support for an RMA number No product shall be accepted back for warranty repair without an RMA number Except as specifically provided herein there are no other warranties expressed or implied including but not limited to any implied warranties of merchantability or fitness for a particular purpose and in no event shall KONEXX be liable for indirect incidental consequential or other similar damages arising out of any breach of this warranty or otherwise Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion or limitation may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state First Edition Copyright 2001 by KONEXX Unlimited Systems Corporation Inc San Diego CA All Rights Reserved receive TECHNICAL SUPPORT at charge f
14. ly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of Service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment User s should ensure for their own protection that electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Do NOT attempt to make such connections yourself contact the appropriate electrical inspection authority or electrician The Load Number LNG assigned to each terminal device denotes the percentage of the total load to be connected to the telephone loop used by the device without overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices not exceed 100 Warranty for Warranty Registration Card see back panel 2 Year Limited Warranty KONEXX warrants this product against all defects in material and workmanship under normal use for two years from the date of purchase This limited warranty applies to the or
15. or a 2 year period complete both sides of this Registration Card Registration Card must be postmarked to KONEXX within 14 days of purchase Stamp and mail or register on our web site at www konexx com or fax both sides to KONEXX at 858 550 7330 Where did you purchase your Data Port Anywhere Vendor City Price Paid Approx Date purchased What are you using the KONEXX DPA for check all that apply L Internet connection L E mail L Faxing L Int l Travel Other What type of phone s are you connecting the KONEXX DPA to L One particular office phone L Various Office Phones L Hotel Phones What type of computer are you using with the KONEXX DPA L Laptop L Handheld L Desktop Manufacturer Model What type of operating system are you using L windows 98 _ Windows 2000 _ Mac OS How did you hear about the KONEXX Data Port Anywhere L Web Search L Editorial L Advertisement L Trade Show L Heard from a friend L Work Associate Other found the KONEXX Data Port Anywhere L Very easy to use L Easy to use L Somewhat difficult L Very difficult L Have not used it yet What is your company web site Further Comments bark Affix umm Siamp Aiea O O Ta Sur Tomea Pe F mw KONEXX Unlimited Systeme Carp 3330 Oberlin Drive San Diego CA 92121 1717
16. our connection speed KONEXX recommends that the volume control be set in the mid range for most telephone sets Some AT amp T Lucent Avaya sets may require the volume set at a lower level E Level Switch on the DPA The setting you use depends on the signal level used by the telephone to which the DPA is connected The Switch setting sequence from high to low is 2 3 1 4 If the phone system is not listed on the table try switch setting 3 which is the most common If you set the Level switch too high you will hear feedback through the modem speaker when the modem is in use If you hear feedback set the Level switch to the next lower setting using the sequence 2 3 1 4 until the feedback disappears F Speakerphones If your telephone has a speakerphone mode do not activate the speakerphone Speakerphone operation disables the telephone handset jack that the DPA uses to transmit and receive data G Princess and Trimline telephones DPA will not operate with Princess or Trimline telephones which have the keypad in the handset The electronics with which the DPA interacts are not accessible in these telephones H Tone dialing Make sure your modem is configured for Tone DTMF dialing Your DPA will not work with pulse rotary dialing Your modem user guide or operating instructions should describe this procedure No Dial Tone error message No Dial Tone error message is presented when the modem doesn t receive d
17. ronic Key Telephone Telex 2000 series See Listings for A None Specified Superset SX 200 Dterm II Dterm III Dterm V Electra Freedom Mark II Others Onyx Premier NC 1647 Advantage Focus Logic One oo 5 AR 3 1 1 3 1 1 3 1 1 1 3 1 2 2 vaya 4 20r3 3 1 1 1 7 amp 1b 7 amp 1b 5a Level Switch Settings Table Cont Telephone Telephone Switch Notes Manufacturer Set Model Setting Northern Telecom Meridian Business 3 System CENTREX Meridian SL 1 Meridian SL 100 Meridian 1 Meridian 100 Meridian Norstar Unity Vantage Panasonic KXT 23 5 DBS old DBS new Others Phillips None Specified Premier Digital Rolm Model 120 Model 240 Model 312 Model 400 Model 600 Others Prostar Dyad Dyad Jr HCM 200 HCM 600 Hicom Digital OptiSet E 1or4 Saturn Digit 260 Southwestern Bell Freedom Phone old3 Freedom Phone new 1 or 4 Shared Resources Vision Phone 2 SRX Tadiran EKT 221 Coral amp 11 Emerald amp Others Teledex All Telrad Model 716 Model 2464 Symphony Digital 717 Others BusinessComm Datastar DCX 0000 OO CO Level Switch Settings Table Cont Telephone Telephone Switch Notes Manufacturer Set Model Setting TIE EX 2260 2 Meritore Onyx 22 Ultracom CX Keyset 8 DKT 1000 series DKT 2000 series EKT 2000 series EKT 3000 series EKT 6000 series Perception Strata Key Syst Strata Digital 103 ser
18. telephone set The Level switch is manually set in one of four settings and is dependent on the telephone set you re using Level 3 Approximately 75 of the electronic or digital PBX telephone systems you will encounter use Setting 3 Telephone Telephone Switch Notes Manufacturer Set Model Setting Ameritech None Specified 1 AT amp T See Listings for Avaya Avaya Definity 3 Destiny Dimension Horizon ISDN ISDN 7500 series ISDN 8500 series Infinity Merlin Merlin II Merlin Legend Partner Spirit System 25 System 75 System 85 Digitech Executech Executive Executive II Impact InnTouch David Systems None Specified Eagle None Specified Ericsson MD 110 Executone Encore CX IDS Key Systems or 3 COO TO COO CO Level Switch Settings Table Cont Telephone Telephone Switch Notes Manufacturer Set Model Setting Fujitsu GAI tronics G E G T E Harris Hitachi Intecom Inter tel Isoetec ITT Cortelco Iwatsu Kokyo Co Lanier Lexar Lucent Macrotel Mitel NEC Nitsuko Northcom Northern Telecom Model 227 Model 432 Focus 196 Others Cohort none specified none specified Lanier Digital Model 200 5000 Hitech 1232 MPK 2 Axxess Premier Phoenix Others Key Systems Digital PBX None Specified Omega Omega III Omega IV Kanda EKT 220 Elect
19. wered USB devices M Lost or Missing User Guides In the event the Quick Setup Guide is lost or missing you can download this DPA Quick Setup Guide from our website at www konexx com dpa index html Also available on our web site is a more detailed DPA User Guide N System Requirements 1 Windows 98 or later 2 Compliant with USB 1 1 requirements for bus powered devices USB Hub supports low power or self powered USB devices each USB port provides 100 mA 0 Contacting Technical Support 800 275 6354 If Tech Support is not available to take your call please leave a voice mail message including your name the telephone number you would like us to call and a brief description of the problem you re encountering You can also send questions and comments to our 24 hour fax line at 858 550 7330 or send e mail to support konexx com Please have the following information available when you call so we can better assist you KONEXX model name or number Telephone manufacturer model name or model number Modem or manufacturer model name or model number Computer operating system and communication software you re using If possible call us on the telephone which the DPA is connected to so that we can test and troubleshoot the problem on that telephone Our goal is to make you a satisfied customer FCC Requirements Part 68 This device has been granted a registration number by the Federal Communications Commission FC
20. when your modem is in use You can use the M1 command to enable the modem speaker and the L3 command to set its volume You can then listen in on dialed calls to monitor their status Refer to your modem manual for more information Data Port Anywhere Installation Step 1 Connect the USB cable on the DPA to your computer USB port The first time you connect the DPA to your computer you will be prompted to install USB drivers simply follow the prompts The DPA uses standard Microsoft drivers Follow the prompts to identify the DPA to your operating system zu Step 2 Remove the coiled handset cord from the telephone handset 2A and insert it into the DPA jack labeled PHONE 2B Step 3 Connect your PC Card or internal modem cable to the DPA jack labeled MODEM The DPA is now installed and ready for use If you choose to use the telephone handset for voice communications when your modem is not in use see next page Optional Connection If you want to use the telephone for voice communications while the modem is not in use connect the included coiled handset cord to the telephone handset and the DPA jack labeled HANDSET If you have connected the telephone handset to the DPA lift the telephone handset and listen for a dial tone If you do not hear the dial tone check your connections to ensure they match those shown in the diagram below Return the handset to the cradle until you are ready to go on
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