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Compaq ML350 Server User Manual

1. o Q O So O Figure 4 1 Rear panel components Table 4 1 Rear Panel Components peal D 07070 ORORO 0 OX oC S one Xe 0 ON 08 yg OO o Item Description Item Description 1 Power cord connector 7 Unit Identification UID LED button 2 Power supply LED 8 Video connector 3 Optional redundant power supply bay 9 Parallel port connector 4 RJ 45 Ethernet connector 10 Serial port connector 5 SCSI connector knockouts 11 Keyboard connector 6 USB port connectors 2 12 Mouse connector Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs System Board Components Figure 4 2 and Table 4 2 show and describe the location of the components on the server system board Figure 4 2 System board components Table 4 2 System Board Components Item Description Item Description 1 Power supply connectors 17 32 bit 33 MHz PCI slot 2 PPM Module socket 1 populated 18 64 bit 100 MHz PCI X slot bus 5 3 Processor socket 1 populated 19 64 bit 100 MHz PCI X slot bus 5 4 Processor socket 2 20 64 bit 100 MHz PCI X slot bus 2 5
2. This symbol indicates that the component exceeds the recommended weight for one individual to handle safely Weight in kg WARNING To reduce the risk of personal injury or damage to the Weight in Ib equipment observe local occupational health and safety requirements and guidelines for manual material handling Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 3 Removal and Replacement Procedures Preparation Procedures WARNING Only authorized technicians trained by Compaq should attempt to repair this equipment Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard CAUTION Electrostatic discharge ESD can damage electronic components Be sure that you are properly grounded earthed before beginning any installation procedure Refer to Electrostatic Discharge Information earlier in this chapter for more information Before removing any serviceable parts determine whether the part is hot pluggable or non hot plug gable Non Hot Pluggable Device If the device is non hot pluggable the server must be powered down Non hot pluggable devices in the server include the processor all boards memory modules fans PCI option cards and drive cages Powering Down the Server The server does not compl
3. External health Internal health Unit Identification Unit Identification UID button System board LEDs Processor failure Processor Power Module PPM failure Memory failure Thermal failure Fan failure Hot plug hard drive LEDs Network Interface Controller LEDs on the back of the server Network activity status Network link Connection speed Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4 7 Connectors Switches and LEDs Power Button System Status LEDs and Unit Identification Button The power button system status LEDs and UID button are located on the front of the server The power button Powers up the server Places the server in standby mode Powers down the server The following system status LEDs are explained Power On Standby status NIC External health Internal health UID Hard drive status The UID button Activates identification Deactivates identification Indicates activation remotely Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs BE Re AN Figure 4 4 Power button system status LEDs and Unit Identification button Table 4 5 Power Button System Status LEDs and Unit Identification Button Item Description Status Description 1 UID button N A Allows the user to activate or deactivate un
4. Figure 2 34 Removing the system board To replace the system board reverse steps 2 through 11 2 36 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures System Battery The server uses nonvolatile memory that requires a battery to retain system information when power is removed The battery is on the system board System Board Battery If the server no longer automatically displays the correct date and time the system board battery that provides power to the real time clock may need to be replaced Under normal use battery life 1s 5 to 10 years WARNING The system board contains a lithium battery There is a risk of fire and chemical burn if the battery is improperly handled Do not disassemble crush puncture or short external contacts dispose of in water or fire or expose the battery to temperatures higher than 60 C 140 F CAUTION Static electricity can damage the electronic components of the server Before Z__ beginning these procedures be sure that you are discharged of static electricity by briefly touching a grounded earthed metal object Refer to Electrostatic Discharge Information earlier in this chapter Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 37 Removal and Replacement Procedures To replace the system board battery 1 Complete the preparation procedures Refer to Preparation Pr
5. earlier in this chapter N Open the bezel door Refer to Bezel Door earlier in this chapter 3 Remove the access panel Refer to Access Panel earlier in this chapter 4 Disconnect the cables from the back of the removable media device and the system board Figure 2 21 Disconnecting the removable media device cables 2 24 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures 5 While pushing up the drivelock 1 pull the removable media device out of the bay 2 To replace a removable media device insert the device into the bay until the device clicks into place NOTE It is not necessary to push up on the drivelock when installing a removable media device Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 25 Removal and Replacement Procedures Expansion Slots 0 AR E MINI E 2 0 l oJO age 0 Bee 00 0 Q Wy SVS NS e 000006 al ET MIN LU t EN ly Figure 2 23 Expansion slot locations Table 2 3 Expansion Slots Item Slot Slot Number 1 64 bit 100 MHz PCI X 3 3 V bus 2 1 2 64 bit 100 MHz PCI X 3 3 V bus 2 2 3 64 bit 100 MHz PCI X 3 3 V bus 5 3 4 64 bit 100 MHz P
6. 2 13 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures SCSI Point to Point Cable Figure 2 11 SCSI LVD Point to Point cable routing Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 14 Removal and Replacement Procedures Air Baffle To remove the air baffle 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter Loosen the thumbscrew 1 and remove the PCI card retainer Loosen the thumbscrew that secures the air baffle to the server chassis 2 Lift the air baffle out of the server 3 E Sp Figure 2 12 Removing the air baffle To replace the air baffle reverse steps 2 through 6 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 15 Removal and Replacement Procedures System Fan Modules To remove the system CPU fan module 1 2 3 4 5 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access pa
7. Refer to Preparation Procedures earlier in this chapter 2 Place the server upside down Remove the Torx T 15 screw that secures each foot to the chassis 1 4 Lift up the other end of each foot 2 and pull it off the base of the chassis 3 Figure 2 38 Removing the feet from the chassis To replace the feet reverse steps 2 through 4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 41 3 Diagnostic Tools This chapter provides an overview of the software and firmware diagnostic tools available for the Compaq ProLiant ML350 Generation 3 server Diagnostic Tools Utility Overview The following utilities were developed to assist in diagnosing problems testing the hardware and monitoring and managing the server hardware Table 3 1 Diagnostic Tools Tool Description Compaq Diagnostics Utility to assist testing and or verifying operation Utility of Compaq hardware If problems are found Compaq Diagnostics isolates failures down to the replaceable part whenever possible Compaq Insight A client server application that remotely Manager application manages Compaq systems in a network environment Reports hardware fault conditions both failure and prefailure and collects data for reporting and graphing How to run it Diagnostics and utilities must be accessed when a system configuration error is detected during Power On Self Test POST For a complete list of POST erro
8. Switch Default Position Function Description Settings 1 Off Reserved N A N A 2 Off Lock configuration Enables or disables the Off Configuration may be ability to write to changed DANDO reeonligele On Configuration is locked and the system cannot be changed 3 Off Tower or rack Specifies a tower or Off Tower configuration configuration rack configuration On Rack configuration 4 Off Enable diskette Enables or disables Off Diskette drive boot is boot booting from the controlled by the configuration adi On Diskette boot is disabled 5 Off Password disable Disables password Off Password is enabled On Password is disabled 6 Off Clear CMOS and Clears system Off Normal NVRAM configuration settings On When server is powered up all system configuration information is erased 7 Off Reserved N A N A 8 Off Reserved N A N A Note Switch positions 7 and 8 are reserved for Compaq authorized service providers only Do not change the specified default setting for these positions unless instructed otherwise Table 4 4 System ID Switch Settings Position Default Function Description 1 Off Reserved 2 Off Reserved 3 Off Reserved 4 Off Reserved Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs Resetting System Configuration Settings It may be necessary at some time to clear and reset system configuration settings When the system configuration switch position
9. 6 is set to the on position the system is prepared to erase all system configuration settings from both CMOS and nonvolatile RAM NVRAM IMPORTANT Clearing NVRAM deletes the configuration information Refer to the Compaq ProLiant ML350 Generation 3 Server Setup and Installation Guide for complete instructions on configuring the server 1 Power down the server 2 Set the system configuration switch position 6 to the on position m Power up the server All configuration settings are now erased and all system operations halt 4 Power down the server 5 Reset the position 6 switch to the default off position 6 7 Reset all system configuration settings Power up the server Refer to Chapter 3 of this guide Diagnostic Tools or refer to the Compaq ROM Based Setup Utility User Guide found on the server documentation CD for more information on RBSU Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs LEDs Several status LEDs and buttons are located on the front and back of the server Problem diagnosis is aided by the LEDs that indicate the status of the components and operations of the server LEDs are also located on the system board The following server LEDs and buttons are explained in this section Power button System status LEDs on the front of the server Power On Standby and AC power status Network Interface Controller NIC activity
10. Diskette drive connector 21 64 bit 100 MHz PCI X slot bus 2 6 Primary IDE connector 22 Battery 7 Secondary IDE 23 CPU fan connector rear 8 Power button connector 24 DIMM sockets 9 I O fan connector front 25 USB port connectors 10 Secondary B SCSI 26 RJ 45 Ethernet connector 11 Primary A SCSI 27 Unit ID LED button 12 PPM Module socket 2 28 Video connector 13 Non maskable interrupt NMI switch 29 Parallel port connector 14 RILOE II connector 30 pin 30 Serial port connector 15 System ID switch 31 Mouse connector 16 System configuration switch 32 Keyboard connector Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs Switches System Configuration Switch Settings The server system board has two sets of switches an 8 position configuration switch and a 4 position system ID switch Figure 4 3 Table 4 3 and Table 4 4 show and describe the use of each switch BBB ABRA BEBE 12345678 1234 Figure 4 3 System configuration switch settings 4 4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs Table 4 3 System Configuration Switch Settings
11. may be needed Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 1 Removal and Replacement Procedures Electrostatic Discharge Information An electrostatic discharge ESD can damage static sensitive devices or microcircuitry Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions Transport products in static safe containers such as conductive tubes bags or boxes Keep electrostatic sensitive parts in their containers until they arrive at static free stations Cover workstations with approved static dissipating material Use a wrist strap connected to the work surface and properly grounded earthed tools and equipment Keep work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing Make sure that you are always properly grounded earthed when touching a static sensitive component or assembly Avoid touching pins leads or circuitry Always place drives with the Printed Circuit Board PCB assembly side down Use conductive field service tools Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Symbols on Equipment These symbols may be located on equipment in areas where hazardous conditions may exist WARNING This symbol in conjunction with any of the following symbols indicates t
12. release latch to the left 1 and then pull the hot plug drive blank out of the drive bay 2 Figure 2 17 Removing a hot plug hard drive blank To replace a hot plug hard drive blank reverse steps 1 and 2 2 20 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Hot Plug Hard Drive NOTE The server does not need to be powered off to complete this operation To remove a hot plug hard drive 1 Open the bezel door Refer to Bezel Door earlier in this chapter 2 Slide the hard drive release latch 1 to open the ejector lever 2 3 Pull the hot plug hard drive out of the drive bay Figure 2 18 Removing a hot plug hard drive To replace a hot plug hard drive push the drive back into the bay and then close the ejector lever to fully seat the drive Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 21 Removal and Replacement Procedures Hot Plug Hard Drive Cage To remove a hot plug hard drive cage 1 A a S a Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter Remove the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter Disconnect the power cable from the back of the hot plug hard drive cage 1 Disconnect the SCSI cable from the
13. remove the system board 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter 4 Remove the air baffle Refer to Air Baffle earlier in this chapter IMPORTANT For tower models lay the system on the right side Remove the CPU fan module Refer to System Fan Modules earlier in this chapter Disconnect all power cables device cables and the power button cable from the system board Refer to Cable Routing Diagrams earlier in this chapter 7 Remove all expansion board s and memory modules Refer to Expansion Board and Memory Modules earlier in this chapter 8 Remove all processors and Processor Power Modules PPMs Refer to Processors and Processor Power Modules earlier in this chapter 9 Remove the four screws securing the system board to the chassis with a Torx T 15 screwdriver 1 10 Push the system board toward the front of the unit until the board stops 2 11 Holding the system board from the edges lift up the rear of the system board pulling up and away from the chassis 3 o 8 erne erme O al e OS 2 Ce Ce OES 52 SO OF OF Qs SO Ce se zas ISO NS Me U G U esos Or se D Q U JD Q e Xo NR i OF
14. to rack conversion kit part number 1 6 U Unit Identification button UID described 4 9 summary 4 8 utilities ADU Array Diagnostics Utility 3 4 ASR Automatic Server Recovery 3 3 Compaq Insight Manager 3 1 Diagnostics 3 1 IML 3 4 INSPECT 3 4 overview 3 1 POST 3 3 RBSU ROM Based Setup Utility 3 3 ROMPaq 3 2 SmartStart Diskette Builder 3 2 SmartStart software 3 2 Survey Utility 3 2 Vv ventilation clearances vi Ww warnings battery handling 2 37 component level repairs 2 4 disconnecting power cords 2 4 electric shock 2 3 heavy weight 2 3 hot surface 2 3 2 4 2 35 improper repairs 2 4 multiple sources of power 2 3 personal injury 2 4 rack stability 2 5 RJ 45 receptacle 2 3 technician notes 2 4 warranty voiding vi weight symbol 2 3 warning 2 3 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Index 5 Index Wide Ultra160 SCSI hard drive operating temperature 5 7 physical configuration 5 7 seek time 5 7 Wide Ultra3 SCSI hot plug hard drive specifications 5 6 work area recommendations 2 2 wrist strap using 2 2 Index 6 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide
15. 0 Generation 3 Server Maintenance and Service Guide 2 31 Removal and Replacement Procedures Processor CAUTION Electrostatic discharge ESD can damage electronic components Be sure that you are properly grounded earthed before beginning any installation procedure Refer to Electrostatic Discharge Information earlier in this chapter To remove a processor 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter 4 Remove the air baffle Refer to Air Baffle earlier in this chapter IMPORTANT For tower models lay the system on the right side 5 Locate the processor on the system board 6 Lift up on the processor cage retaining latch IMPORTANT The lever must be perpendicular to the board or socket for the processor to unlock Figure 2 29 Releasing the processor cage latch 2 32 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures 7 Rotate the processor cage upward Figure 2 30 Rotating the processor cage 8 Rotate the processor locking lever to release the processor Figure 2 31 Releasing the processor locking lever Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 33 Removal and Replacement
16. 14 4 15 hard drive online 4 14 4 15 hard drive table of combinations 4 14 4 15 hot plug hard drive illustrated 4 13 I O fan status 4 12 internal health 4 9 network activity 4 16 network link 4 16 network speed 4 16 NIC Network Interface Connector 4 10 NIC illustrated 4 16 NIC summary 4 16 overview 4 7 Power On Standby 4 10 power supply 4 11 PPM 1 status 4 11 PPM 2 status 4 12 processor 1 status 4 11 processor 1 thermal 4 11 processor 2 status 4 12 processor 2 thermal 4 12 system board 4 11 system status 4 8 temperature threshold 4 12 Unit Identification UID 4 9 M mass storage devices part number 1 5 mechanical parts illustrated 1 2 spare parts list 1 3 media device blank removing 2 11 replacing 2 11 memory modules installation guidelines 2 29 part number 1 5 removing 2 30 replacing 2 30 size 5 4 socket locations illustrated 2 29 speed 5 4 miscellaneous plastics kit part number 1 3 miscellaneous part numbers 1 6 N NIC Network Interface Controller activity LED 4 16 LEDs illustrated 4 16 LEDs summary 4 16 link LED 4 16 NVRAM nonvolatile RAM clearing 4 6 O options part numbers 1 5 P part numbers access panel 1 3 air baffle 1 3 battery 1 5 bezel door tower 1 3 boards 1 5 country kit 1 6 cover kit 1 3 CPU fan module 1 5 diskette drive 1 5 diskette drive cable assembly 1 6 expansion board guide 1 3 expansion board retainer 1 3 feet 1 3 front faceplate and bezel rack 1 3
17. 2 6 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Access Panel To remove the access panel 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door fully to the right Refer to Bezel Door earlier in this chapter Loosen the two thumbscrews located on the left of the front chassis 1 4 Slide the access panel back about 1 5 cm 0 5 inch then lift and remove the panel 2 Figure 2 2 Removing the access panel To replace the access panel reverse steps 2 through 4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 7 Removal and Replacement Procedures Bezel Rack Model Only To remove the bezel 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Loosen the thumbscrews holding the chassis in the rack 1 Fully extend the chassis from the rack ef JO JJ E 00 auDndO a Dn 0 MON Y DO O DON a y o Jo oL oL oeL oL o oL oL oL o L o e r Oeste Ds Doe Oe Dos eee Heeei lo Dolo ol E ma k l nt oe 2 Figure 2 3 Loosen the thumbscrews holding the chassis and fully extend the chassis from the rack 2 8 Compaq ProLiant ML350 Generation 3 Server Mainten
18. 250843 001 a Expansion board retainer b Feet 4 tower model only c Expansion board guide d Retainer clips 6 Power supply blank 249923 001 7 Air baffle 289549 001 8 Front faceplate and bezel rack model only 249928 001 9 Rack mounting hardware kit with rails and cable management arm 292230 001 10 Removable media device blank 231212 001 Not shown Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Illustrated Parts Catalog System Components Exploded View Po o 9 0 o d SS 2 System components exploded view Figure 1 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 1 4 Illustrated Parts Catalog System Components Spare Parts List Table 1 2 System Components Spare Parts List Item Description Spare Part Number 11 CPU fan module 120 mm 301017 001 12 I O fan module 92 mm 289562 001 Boards 13 System board 292234 001 14 Power supply backplane board with cover 292235 001 Mass storage devices 15 IDE CD ROM drive 48X 288894 001 16 Diskette drive 233409 001 17 Hot plug hard drive cage 262171 001 Power 18 Power switch assembly 292236 001 19 500 W power supply with power factor correction 292237 001 20 Processor Power Module PPM 289564 001 Options 21 Processor with Heatsink a Intel Xeon 2 0
19. 3 Wide Ultra3 Wide Ultra3 Transfer Rate 160 MBps 160 MBps 160 MBps 160 MBps Rotational Speed 10 000 RPM 10 000 RPM 10 000 RPM 10 000 RPM Bytes per sector 512 512 512 512 Logical Blocks 17 773 524 35 566 080 71 132 000 142 264 000 Operating 10 C to 35 C 10 C to 35 C 10 C to 35 C 10 C to 35 C Temperature 50 F to 95 F 50 F to 95 F 50 F to 95 F 50 F to 95 F Integrated Compaq NC7760 Gigabit Server Auto switching NIC Table 5 7 Integrated Compaq NC7760 Gigabit Server Auto switching NIC Specifications Item Description 10Base T 100Base TX 1000Base T Ethernet IEEE 802 2 802 3 803 3u 32 bit PC 33 MHz bus master 10 100 1000 Mbps Connector RJ 45 Plug and Play PCI Network interface Compatibility Data transfer method Network transfer rate I O address and interrupt 5 6 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Physical and Operating Specifications Integrated Dual Channel Wide Ultra3 SCSI Adapter Table 5 8 Integrated Dual Channel Wide Ultra3 SCSI Adapter Specifications Item Description Protocol Wide Ultra160 SCSI Wide Ultra3 SCSI Wide Ultra SCSI Fast Wide SCSI 2 and Fast SCSI 2 Compatibility All PCI server configurations are backward compatible with Fast Fast Wide SCSI 2 Wide Ultra2 SCSI and Wide Ultra3 SCSI devices Drives supported Up to 15 SCSI devices per channel Data transfer method 32 bit PCI bus master Maximum trans
20. CI X 3 3 V bus 5 4 5 32 bit 33 MHz PCI 5 V 5 Note Slots 1 2 3 and 4 are optimized for PCI X 100 add in cards 2 26 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Expansion Board To remove an expansion board 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter Disconnect any cables connected to the expansion board Qu E o If an expansion board retainer is in place a Loosen the thumbscrew of the expansion board retainer 1 b Lift the retainer away from and out of the chassis 2 Figure 2 24 Removing the expansion board retainer Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 27 Removal and Replacement Procedures 6 Press on the top of the expansion slot latch 1 and open the latch toward the rear of the chassis 2 7 Remove the expansion board 3 8 Close the expansion slot latch 9 Replace the expansion board retainer 1f the expansion board is not immediately being replaced To replace an expansion board reverse steps 2 through 9 2 28 Compaq ProLiant ML350 Gener
21. Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Part Number 278704 002 January 2003 Second Edition This document provides detailed instructions for maintenance and service personnel It includes removal and replacement procedures spare parts information and an overview of diagnostic tools for the Compaq ProLiant ML350 Generation 3 server COMPAQ O 2002 2003 Compaq Information Technologies Group L P Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Intel is a U S registered trademark of Intel Corporation Netscape Navigator is a U S trademark of Netscape Communications Corporation Java is a U S trademark of Sun Microsystems Inc Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide January 2003 Second Edition Part Number 278704 002 Contents About This Guide Symbols TeXtiiicin A A ea a eed eee eee v Important Safety ntormatlOcvalcisai clic EE EEE v Compag Technician Note Serier inisesin EEEa EATE TEN a E A E EE
22. E it da vi Where to Go for Additional Helps scienee nein ea hota ee nae eae Vii Integrated Management Log uu sido asin vii Telephone Numbers ii e a ude erei sas a e rea ais vii TPEXU CONVENTIONS AR EE A E A edad esta viii Chapter 1 Illustrated Parts Catalog Mechanical Parts Exploded Vi Witt dt EE EAE E ERE 1 2 Mechanical Spare Parts Eist scenene ieme reads 1 3 System Components Exploded Vie Wei eiia a a i iia i 1 4 System Components Spare Parts Listi ostira aire anna i E Eea ATE Ea AE E AE Ee 1 5 Chapter 2 Removal and Replacement Procedures Electrostatic Discharge Information eesessseessseesessesseerrssresressesrrsstestestestesstestsstestestessesstestestessestesressestes 2 2 Symbols On Equipment ti te et ne ti 2 3 Pr paration Procedures mear edi al a aee 2 4 Non Hot Pl ggable Device omita A ea aes 2 4 Powering Down the Server wi aa in ee a a i ee 2 4 Rack Stability Warming 2 0 0 i cae piel A da 2 5 Bezel Door Tower Model OMY aio lia tan one Meals E 2 6 ACCESS Patel A NN 2 7 Bezel Rack Mode Oli A A Laas Bek AA ats tk oes Ea 2 8 Removable Media Device Blank isaer anaieri e a ia E EEE Ee R E 2 11 Cable Routing Diagrams ioir a Aa 2 12 Diskette Drive Signal Cable eoe e t r E E dt E a 2 12 IDE CD ROM Drive Signal Cable ieren e etree Altes arse listada ria 2 13 Removable Media Device Cable a ita 2 13 SCSI Point to Point Cal a cias 2 14 Ait BE A a 2 15 System Fan Modules vecina sa dei tii iia 2 16 Drive Bay Contisuration m
23. GHz 400 MHz 301018 001 b Intel Xeon 2 2 GHz 400 MHz 301019 001 c Intel Xeon 2 4 GHz 400 MHz 290558 001 22 CR2032 lithium battery for system board 234556 001 23 Memory b 256 MB PC2100 DDR ECC Registered DIMM 300699 001 c 512 MB PC2100 DDR ECC Registered DIMM 300700 001 d 1 GB PC2100 DDR ECC Registered DIMM 300701 001 e 2 GB PC2100 DDR ECC Registered DIMM 300702 001 Not shown continued Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Illustrated Parts Catalog Table 1 2 System Components Spare Parts List continued ltem Description Spare Part Number Miscellaneous 24 Enhanced keyboard carbon 244000 001 25 Signal cable kit 163353 001 a IDE ribbon cable assembly b Diskette drive cable assembly c Removable media device SCSI cable 26 SCSI Point to Point cable 292232 001 27 Return kit tower model only 249929 001 28 Return kit rack model only 250189 001 29 Country kit 303713 001 30 Tower to rack conversion kit 292231 001 Not shown Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 Removal and Replacement Procedures This chapter provides subassembly module level removal and replacement procedures for the Compaq ProLiant ML350 Generation 3 server After completing any removal or replacement procedure run the diagnostics program to verify that all components operate properly To service the server a Torx T 15 screwdriver
24. Procedures 9 Remove the processor heatsink assembly from the socket E Figure 2 32 Removing the processor heatsink assembly CAUTION Failure to fully open the processor locking lever will prevent the processor from seating properly during installation and can potentially lead to hardware damage CAUTION To prevent possible server malfunction be sure to completely close the processor locking lever To replace the processor reverse steps 2 through 9 2 34 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Processor Power Module WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them To remove a Processor Power Module PPM 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter Locate the PPM to be removed Press the latches outward to release the PPM 1 Lift the PPM away from the socket 2 Do PAN Figure 2 33 Removing a Processor Power Module PPM To replace a PPM reverse steps 2 through 6 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 35 Removal and Replacement Procedures System Board To
25. ace components window titles menu names and selections button and icon names and so on and for keyboard keys e Monospace typeface is used for command lines code examples screen displays error messages and user input e Sans serif typeface is used for uniform resource locators URLs viii Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and spare parts lists for the Compaq ProLiant ML350 Generation 3 server Refer to Table 1 1 and Table 1 2 for the names of referenced spare parts Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 1 1 Illustrated Parts Catalog Mechanical Parts Exploded View NON f p ile Figure 1 1 Mechanical parts exploded view 1 2 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Illustrated Parts Catalog Mechanical Spare Parts List Table 1 1 Mechanical Spare Parts List Item Description Spare Part Number Chassis 1 Bezel door tower model only 249927 001 2 Cover kit 216104 001 a Hood panel tower model only b Access panel c Top panel 3 Hot plug hard drive cage 262171 001 4 Hot plug hard drive blank 122759 001 5 Miscellaneous plastics kit
26. aes a eano ear a orando 2 19 Hot Plug Hard Drive Blank ati iii soii 2 20 Hot Plug Hard DAVE A A anton 2 21 Hot Plug Hard Drive Cage ci A A nie 2 22 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide iii Contents Removable Media Device una ii 2 24 Expansion Slots ii llos eee 2 26 Expansion Boarders hs esses Eee A Ue eee EM A E AEE 2 27 Memory Module Guidelines iii site aes dee steed ns San ies hee ie oes 2 29 Memory Modules citar ratita 2 30 Processors and Processor Power Modules sccesscescceseceseceseceseeesneeseeeseeseeeeseeseaeeeseecaaecaaeeesaeeaaeseeen 2 31 POCOS AA hae re a eae ii 2 32 Processor Power Module tii A ieee EEA itera ra E Ween 2 35 System BOM diia A eet nade aac eee ore wont hen eset Gate ene 2 36 System Battery sanera ia tees ele es adie we ea sin in ae let ator estes 2 37 system Board Battery ion soi Beh Lei ake ete ROR etl stent Ge I edad 2 37 Power SUPPLY tii iii lidia lali lspal adsl 2 39 Power Supply Backplane Boarders reniei eiie a iaa EE iat Ee eE E REE E aE A ERE i 2 40 Feet Tower Model Only iaa n a a epe E RE Ie 2 41 Chapter 3 Diagnostic Tools Diagnostic Tools Utility Overview ooooonnccnncnnonnnncnnnnnnonncnnncnnncnnnannnncnn A E E i a E 3 1 For More Informations iaee a e E esti ca Yas T E E a A A A E TEENS 3 4 Chapter 4 Connectors Switches and LEDs Connectorsand Components srann EE a E S a e Er a SOS 4 2 Rear Panel Components siii adds 4 2 System Board Compon
27. ance and Service Guide Removal and Replacement Procedures 4 Loosen the access panel thumbscrews 1 5 Slide the access panel back about 1 5 cm 0 5 inch then lift and remove the panel 2 Figure 2 4 Loosening the access panel thumbscrews 6 Loosen the two thumbscrews securing the rack bezel to the chassis Figure 2 5 Loosening the thumbscrews securing the rack bezel to the chassis Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 9 Removal and Replacement Procedures 7 Pull the bezel up and away from the chassis Figure 2 6 Removing the bezel rack model only To replace the bezel reverse steps 2 through 7 2 10 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Removable Media Device Blank IMPORTANT To install a removable media device or a hard drive for the first time the removable media device blank must be removed from an available removable media bay To remove a removable media device blank from the front chassis 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter Push up on the drivelock to release the device blanks 1 mo e O Gently pul
28. ant ML350 Generation 3 Server Maintenance and Service Guide Diagnostic Tools Table 3 1 Diagnostic Tools continued Tool System Firmware Update Description Utility that enables Windows NT 4 and Windows 2000 to efficiently update system and array controller ROMs on remote servers from a central location How to run it Latest maintenance ROM executable file can be downloaded from www hp com servers proliant manage ROM Based Setup Utility RBSU Utility used to configure some hardware installed in or connected to the server Specifically it can e Resolve resource conflicts in areas such as memory port addresses and interrupts IRQs e Configure PCI boards automatically e Manage installation of memory processor upgrades and mass storage devices such as hard drives tape drives and diskette drives e Store configuration information in nonvolatile memory e Configure the platform for an operating system Run RBSU directly from the system ROM by pressing the F9 key when prompted during POST Automatic Server Recovery ASR A tool that restarts the server automatically after a catastrophic operating system failure including software errors OS lockups environmental abnormalities and some hardware errors A system failsafe timer the ASR timer is started when the Compaq System Management driver also known as the health driver is loaded The Compaq Insight Manager console notifies you
29. ating 10 to 90 Nonoperating 5 to 95 Wet bulb temperature Maximum 28 C 82 4 F Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 5 3 Physical and Operating Specifications Memory Table 5 3 Memory Specifications Item Description Size 128 MB 256 MB 512 MB 1 GB and 2 GB Speed 266 MHz Type PC2100 ECC Registered DDR SDRAM DIMMs Note DIMMs must be industry standard 184 pin PC2100 DDR DIMMs The DDR DIMMs must support CAS Latency 2 or greater They must also contain the mandatory Joint Electronic Device Engineering Council JEDEC Serial Presence Detect SPD 1 44 MB Diskette Drive Table 5 4 1 44 M Diskette Drive Specifications Item Size Description 88 9 mm 3 5 in LED front panel Green Read write capacity per diskette high low density 1 44 MB 720 KB Drives supported 4 Drive height 15 2 mm 0 6 inch Drive rotation 300 rpm Transfer rate bits sec high low 500 250 Kbps Bytes sector 512 Sectors track high low 18 9 Tracks side high low 80 80 Access times Track to track high low 6 ms 3 ms Average high low 174 ms 94 ms Settling time 15 ms Latency average 100 ms Cylinders high low 80 80 Read write heads 2 5 4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Physical and Operating Specifications IDE CD ROM Drive Table 5 5 IDE CD ROM Drive Specifi
30. ation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Memory Module Guidelines CAUTION To prevent damage to equipment or loss of information make sure that the server is powered down all cables are disconnected from the back of the server and the power cord is disconnected from the grounded earthed AC outlet before removing the access panel CAUTION To prevent damage to the system when handling components refer to the Compaq ProLiant ML350 Generation 3 Server Setup and Installation Guide CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module Figure 2 26 DDR SDRAM DIMM sockets location The following guidelines must be followed when memory modules are being added or replaced e DIMMs must be industry standard 128 MB 256 MB 512 MB 1 GB or 2 GB 3 cm 1 2 inch 184 pin PC2100 DDR ECC memory DIMMs The DDR memory DIMMs must support CAS Latency 2 CL 2 or greater They must also contain the mandatory Joint Electronic Device Engineering Counci
31. back of the hot plug hard drive cage and system board 2 d drive cage 2 22 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures 6 Remove all drive blanks and hard drives Refer to Hot Plug Hard Drive Blank and Hot Plug Hard Drive earlier in this chapter 7 Remove the four screws securing the drive cage to the chassis with a Torx T 15 screwdriver 1 8 Pull the hot plug hard drive cage out from the chassis 2 sy i el Oo o D O S 2 0 D 2 2 os f oS amp S amp O 2 I 2 2 lll amp ASS Bay oe fo oS 39 E D gt lgj b a Ka f K D sf S O A 2 I S SS o D de g og fo amp O O ES Se gt So E fo amp 5 So 2 2 2 2 a al o O as Figure 2 20 Removing a hot plug hard drive cage To replace a hot plug hard drive cage reverse steps 2 through 8 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 23 Removal and Replacement Procedures Removable Media Device To remove a removable media device 1 Complete the preparation procedures Refer to Preparation Procedures
32. ble collect all possible information about the array diskettes controllers in the system and to generate a list of detected problems Use the information provided in the ADU For a complete list of ADU error messages refer to the Compaq Servers Troubleshooting Guide For More Information For detailed information about each of these diagnostic tools refer to the Compaq Servers Troubleshooting Guide on the documentation CD For the most recent version of this guide go to www compaq com support servers 3 4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4 Connectors Switches and LEDs This chapter contains illustrations and tables identifying and describing connectors switches and LED locations on the front panel rear panel system board and hard drives for the Compaq ProLiant ML350 Generation 3 server Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4 1 Connectors Switches and LEDs Connectors and Components This section contains illustrations and tables identifying connector locations and components on the server rear panel and system board Rear Panel Components Figure 4 1 and Table 4 1 show and describe the location of the components on the rear panel of the server 0 O 0 OX JEJE 282868080808 Xe 1 0
33. cations Item Applicable disk Description CD DA CD RW Photo CD single and multisession CD XA Ready Cdi Ready Capacity 540 MB mode 1 12 cm 650 MB mode 2 12 cm Block size 2 048 bytes mode 1 2 340 2336 bytes mode 2 2 352 bytes CD DA 2 328 CD XA Dimensions Height 12 7 mm 0 5 in Width 130 mm 5 11 in Depth 131 mm 5 16 in Weight lt 1 200 g lt 42 4 02 Data transfer rate Sustained 150 KBps sustained 1X Burst 2 500 KBps to 6 000 KBps Bus rate 48 MBps Access times typical Full stroke lt 100 ms Random lt 150 ms Disk diameter 12 cm 8 cm 4 7 in 3 15 in Disk thickness 1 2 mm 0 05 cm 0 047 in x 0 20 in Track pitch 1 6um Cache buffer 128 KB Startup time lt 7s single session lt 30s multisession Stop time lt 4s Operating conditions Temperature 5 C to 45 C 41 F to 110 F Humidity 10 to 80 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 5 5 Physical and Operating Specifications Wide Ultra3 SCSI Hot Plug Hard Drives Table 5 6 Wide Ultra3 SCSI Hard Drive Specifications Item 9 GB Drive 18 GB Drive 36 GB Drive 72 GB Drive Capacity 9100 0 MB 18 209 8 MB 36 419 6 MB 72 839 2 MB Height One third 1 0 in One third 1 0 in One third 1 0 in One third 1 0 in Size 3 5 in 3 5 in 3 5 in 3 5 in Interface Wide Ultra3 Wide Ultra
34. d Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4 11 Connectors Switches and LEDs Table 4 6 System Board LEDs continued Item Description Status 5 I O fan status Off Fan functioning Amber Fan is not installed or has failed 6 Processor 2 status Off Processor 2 functioning Amber Processor 2 failed 7 Processor 2 thermal Off Normal Amber Thermal trip detected for processor 2 Refer to the Compaq ProLiant ML350 Generation 3 Server Setup and Installation Guide for the appropriate instructions 8 PPM 2 status Off PPM 2 functioning Amber PPM 2 failed 9 PCI X bus 2 speed Off PCI 33 MHz PCI X 66 MHz operating mode On PCI 66 MHz PCI X 100 MHz operating mode 10 PCI X bus 2 mode Off PCI X mode is inactive On PCI X mode is active 11 Temperature threshold Off Normal Amber Temperature threshold exceeded 12 PCI X bus 5 speed Off PCI 33 MHz PCI X 66 MHz operating mode On PCI 66 MHz PCI X 100 MHz operating mode 13 PCI X bus 5 mode Off PCI X mode is inactive On PCI X mode is active 14 CPU fan status Off Fan functioning Amber Fan is not installed or has failed 15 DIMM status DIMM slots 1 Off DIMM functioning through 4 Amber DIMM failed Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs Hot Plug Hard Drive LEDs The hot plug SCSI hard drive LEDs located on each physical drive ar
35. d input frequency 50 Hz to 60 Hz Rated input current 3 7 A 7 4 A Rated input power 538 W BTUs per hour 1 839 Power supply output Rated steady state power 500 W Temperature range Operating 10 C to 35 C 50 F to 95 F Shipping 40 C to 70 C 40 F to 158 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Wet bulb temperature Maximum 28 C 82 4 F Acoustic noise Idle hard drives spinning 6 4 NPEL BELS 45 AVERAGE SPL dba Operating random seeks to hard drives 6 7 NPEL BELS 49 AVERAGE SPL dba Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Physical and Operating Specifications Rack Server System Unit Table 5 2 Rack Server System Unit Specifications Feature International Units English Units Dimensions Height 21 87 cm 8 61 in Depth 60 96 cm 24 in Width 48 26 cm 19 0 in Weight no drives installed 27 24 kg 60 Ib Input requirements Rated input voltage 200 VAC to 240 VAC 100 VAC to 120 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 3 7 A 7 4 A Rated input power 538 W BTUs per hour 1 839 Power supply output Rated steady state power 500 W Temperature range Operating 10 C to 35 C 50 F to 95 F Shipping 40 C to 70 C 40 F to 158 F Relative humidity noncondensing Oper
36. e visible on the front of the server or external storage unit They provide status information regarding drive activity 1 connectivity 2 and fault 3 status for each corresponding drive when configured as part of an array and connected to an array controller Their behavior may vary depending on the status of other drives in the array Use the illustration in Figure 4 6 in conjunction with Table 4 7 to analyze current status for hot plug hard drives that are connected to an array controller CAUTION To avoid data loss read Hot Plug Hard Drive Replacement Guidelines in the Compaq Servers Troubleshooting Guide before removing a hard drive Figure 4 6 Hot plug hard drive LEDs For additional information on troubleshooting hard drive problems refer to Hard Drive Problems and SCSI Device Problems in the Compaq Servers Troubleshooting Guide Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4 13 Connectors Switches and LEDs Table 4 7 Hot Plug SCSI Hard Drive LED Combinations Activity Online Fault Meaning On Off Off Do not remove the drive Removing a drive during this process causes data loss The drive is being accessed and is not configured as part of an array On Flashing Off Do not remove the drive Removing a drive during this process causes data loss The drive is rebuilding or undergoing capacity expansion Flashing Flashing Flashing Do not remove the d
37. edictive Failure Alert section in the Compaq Servers Troubleshooting Guide for details provided that the array is configured for fault tolerance and all other drives in the array are online The drive is online and is configured as part of an array On or flashing On Off OK to replace the drive online if a predictive failure alert is received refer to the Predictive Failure Alert section in the Compaq Servers Troubleshooting Guide for details provided that the array is configured for fault tolerance and all other drives in the array are online The drive is online and is being accessed Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4 15 Connectors Switches and LEDs Network Interface Controller LEDs The NIC LEDs are located on the back of the server They provide the following information e The speed at which the network is being accessed e If the server is linked to the network e If there is current network activity Refer to the Compaq Servers Troubleshooting Guide for more information on troubleshooting network controller problems AN 3 N i y 20309 O00 ol Figure 4 7 NIC LEDs Table 4 8 NIC LEDs Item 4 yo a O 5 Se ORoRORoRORR ORORORS ORORORS OOOOOOC e e Oro 25 OS Co
38. ent Seiner rapid aereos AEEA 4 3 A A A E E O CANON 4 4 System Configuration Switch Settings oooconoccconnconcnonncnnncnancnnn nono ncnn nono no no nono nono nn cnn cnn nannn rra cra cra cra 4 4 Resetting System Configuration Settings cee escesssecssecsseceseceseceseeeseeeseesseeeseesseesseessneecaeeeaeeenaeenaes 4 6 LEDS a da nin 4 7 Power Button System Status LEDs and Unit Identification Button oooonoccnnnnccnoncccnnnnnononannnnccnnnnss 4 8 System Board LEDS stig Monee these bored lessee ton tie tati 4 11 Hot Plug Hard Drive LEDS uu iria 4 13 Network Interface Controller LEDS 00 0 eee neer n E E E E 4 16 Chapter 5 Physical and Operating Specifications System Uco 5 2 Rack Server System Ult cuca tity ote big edit he alee Goce ntl WR blind anit 5 3 Mete tn At ES PE Te GOIN O e CIE SA Sed E eee LA EOS 5 4 1 44 MB Diskette Drive ii Sos int eee a hace ee ae eka hen eae Gia epee Ged aes 5 4 IDE CD ROM Drive irmi noanean te hase estes 5 5 Wide Ultra3 SCSI Hot Plug Hard Drives 0 eee ee eeseeeseeeseecseecseecsaeceeceeeeseessneseneecaeeeaeecaaecaaecaecsaaeenaes 5 6 Integrated Compaq NC7760 Gigabit Server Auto switching NIC eee eeeeeceeeseeereeeeeeseeesaeeeneeeneeenaes 5 6 Integrated Dual Channel Wide Ultra3 SCSI Adapter ceeceseceseceseceseeeseeeeneesaeesseeeseecsaecaecsaeenaees 5 7 Remote Insight Lights Out Edition II Option Board eee eee eseeeeeceseceseeeeeeeeneeeaeeeaeeseeeeeaeeeseeeneeenaes 5 8 Index iv Compaq Pr
39. etely power down when the front panel power button is pressed The button toggles between On and Standby The standby position removes power from most electronics and the drives but some internal circuitry remains active To completely remove all power from the system disconnect all power cords from the server WARNING To reduce the risk of injury from electric shock disconnect all power cords to completely remove power from the system WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION The server must always be operated with system unit covers on Proper cooling is not achieved when the system unit covers are removed Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures To power down the server 1 Press the power button to toggle to Standby This places the server in standby mode disabling the main power supply output and providing auxiliary power to the server Standby does not completely disable or remove power from the system 2 Be sure that the system LED closest to the right on
40. fer rate per PCI bus 133 MBps SCSI channel transfer rate 160 MBps SCSI termination Active termination SCSI connectors 2 internal 68 pin Capacity 509 6 GB Height 1 0 in Size 3 5 in Interface Wide Ultra3 SCSI Seek time Single track 0 8 ms Average 7 9 ms Full stroke 17 0 ms Rotational speed 7 200 rpm Physical configuration Bytes sector 512 Logical blocks 17 773 524 Operating temperature 10 C to 35 C 50 F to 95 F Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Physical and Operating Specifications Remote Insight Lights Out Edition Il Option Board Table 5 9 Remote Insight Lights out Edition Il Option Board Specifications Item Architecture Description 32 bit PCl based remote management board For the ProLiant ML350 Generation 3 server install the board in the 32 bit PCI slot Processor IBM 405 GP 200 Mhz Power PC Memory 32 MB SDRAM 4 MB Flash ROM Upgradability Option firmware upgradable using flash ROM Video support ATI Rage XL supporting modes e 640 x 480 256 to 16 7 M colors e 800 x 600 256 to 16 7 M colors e 1 024 x 768 256 to 65 K colors e 1 280 x 1 024 256 colors Connectors External power keyboard mouse video Ethernet network connection 10 100 Mbps External power adapter 10 VDC 1 5A Remote Insight operating system support Go to
41. he presence of a potential hazard The potential for injury exists if warnings are not observed Consult your documentation for specific details This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel This symbol indicates the presence of electric shock hazards The area x contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure 6 This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle 6 This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching Eiza These symbols on power supplies or systems indicate that the a a equipment is supplied by multiple sources of power WARNING To reduce the risk of injury from electric shock remove all power cords to completely disconnect power from the system
42. hood panel 1 3 hot plug hard drive blank 1 3 hot plug hard drive cage 1 3 1 5 T O fan module 1 5 IDE CD ROM drive 1 5 IDE ribbon cable assembly 1 6 keyboard 1 6 mass storage devices 1 5 memory modules 1 5 miscellaneous 1 6 miscellaneous plastics kit 1 3 options 1 5 power 1 5 power supply backplane board cover 1 3 power supply backplane board with cover 1 5 power supply blank 1 3 power supply with power factor correction 1 5 power switch assembly 1 5 PPM 1 5 processor 1 5 rackmount hardware kit with rails 1 3 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Index 3 Index removable media device blank 1 3 removable media device SCSI cable 1 6 retainer clips 1 3 return kit rack 1 6 return kit tower 1 6 SCSI Point to Point cable 1 6 signal cable kit 1 6 system board 1 5 top panel 1 3 tower to rack conversion kit 1 6 parts catalog illustrated 1 1 handling 2 2 storing 2 2 transporting 2 2 PCI boards configuring automatically 3 3 personal injury warning 2 4 POST described 3 3 running 3 3 power button location 4 10 summary 4 8 power cords disconnecting warning 2 4 power fluctuations caution 2 4 Power On Standby status LED 4 10 power sources symbol 2 3 power supply blank part number 1 3 LEDs 4 11 removing 2 39 replacing 2 39 power supply backplane board removing 2 40 replacing 2 40 power supply backplane board cover part number 1 3 power supply backplane board with cover part n
43. in the event of an ASR restart Disable the ASR from the Compaq Insight Manager console This tool is a function of the hardware software system through RBSU Verify that this tool is enabled through RBSU The systems management drive must be loaded to activate ASR POST The POST is a series of diagnostic tests that checks firmware and assemblies to ensure that the server is properly functioning POST runs automatically on Compaq servers when the server is powered up continued Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 3 3 Diagnostic Tools Table 3 1 Diagnostic Tools continued Tool Description How to run it INSPECT A utility that provides a report detailing system INSPECT can be run from the Compaq information Diagnostics program Integrated A log of system events such as system failures The IML requires Compaq operating Management Log or nonfatal error conditions View events in the system dependent drivers Refer to the IML IML from within Compaq Software Support CD for instructions on installing the appropriate e Compaq Insight Manager drivers g PRSP e Compaq Survey utility e OS specific IML utilities Array Diagnostics A Windows based tool designed to run on all Power up the SmartStart for Servers CD Utility ADU Compaq systems that support Compaq array or use the Diskette Builder also located controllers The main functions of ADU are to on the CD to create ADU boota
44. ions may void any warranty vi Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide About This Guide Where to Go for Additional Help In addition to this guide the following information sources are available e User documentation e Compaq Service Quick Reference Guide e Service training guides e Compaq service advisories and bulletins e Compaq QuickFind information services e Compaq Insight Manager software For additional copies go to www compaq com Integrated Management Log The server includes an integrated nonvolatile management log that contains fault and management information The contents of the Integrated Management Log IML can be viewed with the Compaq Insight Manager Telephone Numbers For the name of your nearest Compaq authorized reseller e Inthe United States call 1 800 345 1518 e Jn Canada call 1 800 263 5868 For Compaq technical support e Inthe United States and Canada call 1 800 652 6672 e Outside the United States and Canada refer to www compaq com Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide vii About This Guide Text Conventions This document uses the following conventions e Italic type is used for complete titles of published guides or variables Variables include information that varies in system output in command lines and in command parameters in text e Bold type is used for emphasis for onscreen interf
45. is chapter 4 Press both memory module socket latches outward 1 This action releases the module and partially lifts it out of the socket 5 Lift out the memory module 2 IMPORTANT A memory module can be installed only one way Be sure to match the key sockets on the module with the tabs on the memory socket Push the module down into the socket Be sure that the module is fully inserted and properly seated Figure 2 27 Removing a memory module To replace a memory module reverse steps 2 through 5 2 30 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Processors and Processor Power Modules Figure 2 28 Processor and Processor Power Module PPM locations Table 2 4 Processor and Processor Power Module PPM Locations Item 4 Description PPM socket 1 populated Processor socket 1 populated Processor socket 2 2 3 4 PPM socket 2 Compaq ProLiant ML35
46. it identification Pushing the button activates unit identification shown by the blue UID LED so that the onsite administrator can identify a particular server 2 UID LED Off Identification off Blue Identification on Flashing blue Remote console activity 3 Internal health Off System off and last health good Green System on AC power available health good Amber System degraded system on or system off with auxiliary power Red System critical system on or system off with auxiliary power 4 External health Off System off Green System on AC power available Amber System degraded on or off with auxiliary power One redundant power supply has failed Red System critical on or off with auxiliary power continued Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4 9 Connectors Switches and LEDs Table 4 5 Power Button System Status LEDs and Unit Identification Button continued Item Description Status Description 5 NIC LED Off No connection Green Linked to network Flashing green System linked and activity present on network 6 Power On Standby and AC Off System off no AC power power status LED Amber System is shut down but power is applied Green System is on with AC power applied Flashing green System in standby mode AC power available Do not remove power from system 7 Power button N A Allows the user to power up the server place the server in standby mode and power down the ser
47. l JEDEC Serial Presence Detect SPD information e Iftwo way memory interleaving is desired identical DIMMs must be installed in socket pairs DIMMs installed in Pair A sockets 1 and 2 however do not need to be identical to the DIMMs in pair B sockets 3 and 4 If the two DIMMs within a pair are not identical the system will automatically run in non interleaved mode e DIMMs installed in the server must be registered DDR 3 3 volts 72 bits wide Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 29 Removal and Replacement Procedures e Do not mix ECC and non ECC DIMMs If different types of DIMMs are mixed the system will not properly function e A DIMM will only fit one way in the socket Be sure to match the two key slots in the DIMM with the tabs in the DIMM socket Push the memory module into the DIMM socket ensuring that it is fully inserted and properly seated Memory Modules CAUTION Electrostatic discharge ESD can damage electronic components Be sure that you are properly grounded earthed before beginning any installation procedure Refer to Electrostatic Discharge Information earlier in this chapter To remove a memory module 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter 2 Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in th
48. l the appropriate blank completely out from the front of the chassis 2 2 PUTI Y To replace the media device blank reverse steps 2 through 5 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 11 Removal and Replacement Procedures Cable Routing Diagrams Figure 2 8 through Figure 2 11 show the cable routing for the server A Diskette Drive Signal Cable CAUTION When routing cables be sure that the cables are not in a position where they can be pinched or crimped SO laa li la o eo A 20 D Sa gt 23 Figure 2 8 Diskette drive signal cable routing Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 12 Removal and Replacement Procedures IDE CD ROM Drive Signal Cable Wes UN v ee IDE CD ROM drive signal cable routing Figure 2 9 Removable Media Device Cable Figure 2 10 Removable media device cable routing Table 2 1 Removable Media Device Cable Routing Description Item Signal cable Power cable 2
49. ly subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard A WARNING To reduce the risk of personal injury from electric shock and hazardous energy levels do not exceed the level of repairs specified in these procedures Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create conditions that are hazardous A WARNING To reduce the risk of electric shock or damage to the equipment e Disconnect power from the system by unplugging all power cords from the power supplies e Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times ZX CAUTION To properly ventilate the system you must provide at least 7 6 cm 3 0 in of clearance at the front and back of the server A CAUTION The computer is designed to be electrically grounded earthed To ensure proper operation plug the AC power cord into a properly grounded AC outlet only NOTE Any indications of component replacement or printed wiring board modificat
50. ndition No network activity Linked and activity on the network Description Status Activity Off Green blinking Link Off Green No network link Linked to network 4 16 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 9 Physical and Operating Specifications This chapter provides physical and operating specifications for the Compaq ProLiant ML350 Generation 3 server The following specifications are provided e System unit e Rack server system unit e Memory e 1 44 MB Diskette drive e IDE CD ROM drive e Wide Ultra3 SCSI hot plug hard drives e Integrated Compaq NC7760 gigabit server auto switching NIC e Integrated dual channel Wide Ultra3 SCSI adapter e Remote Insight Lights Out Edition II option board Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 5 1 Physical and Operating Specifications System Unit Table 5 1 System Unit Specifications Item Height without feet Description 44 5 cm 17 5 in Height with feet 46 99 cm 18 5 in Depth without bezel 60 96 cm 24 0 in Depth with bezel Width without feet 21 59 cm 8 5 in 66 04 cm 26 0 in 26 04 cm 10 25 in Width with feet t Weight no drives installed 27 24 kg 60 0 lb Input requirements International Units English Units Rated input voltage 200 VAC to 240 VAC 100 VAC to 120 VAC Rate
51. nel Refer to Access Panel earlier in this chapter Remove the air baffle Refer to Air Baffle earlier in this chapter Disconnect the system CPU fan cable 1 from the system board NOTE O fan cable connection show for clarity 2 Figure 2 13 Disconnecting the fan cables from the system board 2 16 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures 6 Loosen the thumbscrew securing the system CPU fan module to the chassis 1 7 Carefully pull the system CPU fan module away from and out of the chassis 2 Eo onr 0 oe ERA Op Figure 2 14 Removing the system CPU fan module To replace the system CPU fan module reverse steps 2 through 7 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 17 Removal and Replacement Procedures To remove the front I O system fan module 1 Disconnect the I O fan cable from the system board 2 Refer to Figure 2 13 Figure 2 15 Removing the system I O fan module 2 Loosen the thumbscrew sec
52. ng maximum dependability and supportability The SmartStart CD contains diagnostic utilities and ROMPaq tools Creates a diskette version of the utility from the SmartStart CD The support diskettes include the following e Array Configuration Utility ACU e Operating System support e Server Utilities e Erase Utility How to run it Compaq Survey Utility automatically runs at startup and user specified time intervals Modify the command line parameters to change the data gathering interval For more information on Compaq Survey Utility including installation and application procedures refer to the Compaq Survey Utility Online Help User Guide accessed through www hp com servers proliant manage Perform a search for Survey Utility then follow the appropriate link Power up from the SmartStart Software for Servers CD Use a workstation running Windows XP Windows 95 Windows 98 Windows NT or Windows 2000 You also need several 1 44 MB diskettes Insert the SmartStart CD into the workstation drive The CD automatically runs the Diskette Builder Utility however if the server does not support the auto run feature use Windows Explorer to run CD ROM DRIVE DSKBLDR DSKBLDR EXE ROMPaq Utility Utility that upgrades the current system ROM Insert a ROMPagq diskette into the diskette drive remove power from the server and then power up the server again continued 3 2 Compaq ProLi
53. nt hazardous energy circuits symbol 2 3 heavy weight warning 2 3 help resources vii hood panel part number 1 3 hot surface symbol 2 3 warning 2 3 2 4 2 35 hot plug hard drive LEDs illustrated 4 13 removing 2 21 replacing 2 21 replacing caution 4 13 hot plug hard drive blank part number 1 3 removing 2 20 replacing 2 20 hot plug hard drive cage part number 1 3 1 5 removing 2 22 replacing 2 23 T O fan module part number 1 5 removing 2 18 status LED 4 12 ID switch location 4 4 settings 4 5 IDE CD ROM drive access times 5 5 block size 5 5 capacity 5 5 dimensions 5 5 disk specifications 5 5 operating conditions 5 5 part number 1 5 signal cable routing illustrated 2 13 transfer rate 5 5 weight 5 5 IDE CD ROM Drive specifications 5 5 IDE ribbon cable assembly part number 1 6 IML Integrated Management Log described 3 4 indicators See LEDs INSPECT accessing 3 4 described 3 4 IRQ conflict resolving 3 3 K keyboard part number 1 6 kits country part number 1 6 cover part number 1 3 miscellaneous plastics part number 1 3 return rack part number 1 6 return tower part number 1 6 signal cable part number 1 6 Index 2 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Index tower to rack conversion part number 1 6 L labels See symbols on equipment LEDs CPU fan status 4 12 DIMM status 4 12 external health 4 9 hard drive activity 4 14 4 15 hard drive fault 4
54. oLiant ML350 Generation 3 Server Maintenance and Service Guide About This Guide This maintenance and service guide can be used for reference when servicing Compaq ProLiant ML350 Generation 3 servers WARNING To reduce the risk of personal injury from electric shock and hazardous energy levels only authorized service technicians should attempt to repair this equipment Improper repairs can create conditions that are hazardous Symbols in Text These symbols may be found in the text of this guide They have the following meanings WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information IMPORTANT Text set off in this manner presents clarifying information or specific instructions NOTE Text set off in this manner presents commentary sidelights or interesting points of information A Important Safety Information Before installing this product read the Important Safety Information document provided Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide v About This Guide Compaq Technician Notes A WARNING Only authorized technicians trained by Compaq should attempt to repair this equipment All troubleshooting and repair procedures are detailed to allow on
55. ocedures earlier in this chapter Open the bezel door Refer to Bezel Door earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter Locate the battery on the system board Press the battery release lever away from the battery 1 Do Ne oS pP Lift the battery up from that side and out of its holder 2 IMPORTANT The battery should be installed with the positive polarity side positioned up NOTE If expansion boards are installed you may need to remove them to gain access to the battery Figure 2 35 Locating and removing a system board battery 2 38 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Power Supply To remove the power supply IMPORTANT The power supply of the server is hot pluggable When removing a power supply do not power down the server when the redundant power supply option is used 1 Remove the power cord from the power supply to be removed from the server 2 Push down on the power supply release latch 1 3 Slide the power supply out of the server 2 Fad 2 ee Wen I ol NGS Figure 2 36 Removing the powe
56. r messages refer to the Compaq Servers Troubleshooting Guide Compaq Diagnostics software is also available on the Compaq SmartStart software CD A Diagnostics diskette may be created from the SmartStart software CD Diagnostics can then be run from the diskette For more information refer to the Compaq Insight Manager User Guide Documentation for Compaq Insight Manager is available on the Compaq Management CD in CD ROM DRIVE OVERVIEW HLP continued Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Diagnostic Tools Table 3 1 Diagnostic Tools continued Tool Compaq Survey Utility Compaq SmartStart software SmartStart Diskette Builder Description An online information gathering program that runs on servers gathering critical hardware and software information from various sources A utility for servers running Microsoft Windows NT Linux or Novell NetWare If a significant change occurs between data gathering intervals previous information is marked and the survey text file is appended to reflect the latest configuration and changes since the last configuration This utility provides a historical record of change events for server hardware and software Located on the SmartStart CD the SmartStart utility is the intelligent way to set up your Compaq server The SmartStart CD is used to load the system software thereby achieving a well integrated server and ensuri
57. r supply shown with optional redundant power supply XA 2 o SS 9 To replace the power supply reverse steps 1 through 3 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 39 Removal and Replacement Procedures Power Supply Backplane Board To remove the power supply backplane board 1 2 9 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter Remove the access panel Refer to Access Panel earlier in this chapter Remove any installed power supplies Refer to Power Supply in the previous section Remove all cables from the power supply backplane board Loosen the thumbscrew securing the power supply backplane board to the server chassis 1 Slide the power supply backplane board slightly toward the open side of the chassis to release the power supply backplane board from the mounting posts and then lift the board up and out of the chassis 2 Figure 2 37 Removing the power supply backplane board To replace the power supply backplane board reverse steps 2 through 6 2 40 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Feet Tower Model Only To remove the four feet from the chassis one at a time 1 Complete the preparation procedures
58. rive Removing a drive during this process causes data loss The drive is part of an array being selected by the Array Configuration utility ACU Or The Options ROMPaq is upgrading the drive Off Off Off It is OK to replace the drive online if a predictive failure alert is received refer to the Predictive Failure Alert section in the Compaq Servers Troubleshooting Guide for details and the drive is connected to an array controller The drive is not configured as part of an array Or If this drive is part of an array a powered up controller is not accessing the drive Or The drive is configured as an online spare Off Off On It is OK to replace the drive online The drive has failed and has been placed offline continued 4 14 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs Table 4 7 Hot Plug SCSI Hard Drive LED Combinations continued Activity Online Fault Meaning Off On Off OK to replace the drive online if a predictive failure alert is received refer to the Predictive Failure Alert section in the Compaq Servers Troubleshooting Guide for details provided that the array is configured for fault tolerance and all other drives in the array are online The drive is online and is configured as part of an array Off On Off OK to replace the drive online if a predictive failure alert is received refer to the Pr
59. rt number 1 6 cover kit contents 1 3 part number 1 3 CPU fan module part number 1 5 removing 2 16 status LED 4 12 D data transfer rate IDE CD ROM drive 5 5 diagnostic tools utility overview 3 1 Diagnostics Utility accessing 3 1 locating 3 1 DIMM status LEDs 4 12 diskette drive access times 3 4 dimensions 5 4 part number 1 5 diskette drive cable assembly part number 1 6 drive bay configuration illustrated 2 19 drivers installing 3 4 dual channel Wide Ultra160 SCSI adapter capacity 5 7 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Index 1 Index E electric shock symbol 2 3 warning 2 3 electrostatic discharge See ESD ESD electrostatic discharge caution 2 4 2 32 2 37 packaging 2 2 preventing 2 2 sensitive parts 2 2 storing 2 2 tools recommended 2 2 transporting 2 2 work area recommendations 2 2 event log described 3 4 viewing 3 4 expansion board removing 2 27 replacing 2 28 expansion board guide part number 1 3 expansion board retainer part number 1 3 removing illustrated 2 27 exploded view mechanical parts 1 2 F fan See system fan module feet part number 1 3 removing 2 41 replacing 2 41 front faceplate and bezel rack part number 1 3 G grounding caution vi grounding plug vi techniques 2 2 H hard drive LEDs activity 4 14 4 15 fault 4 14 4 15 online 4 14 4 15 hazard symbol 2 3 hazardous conditions See symbols on equipme
60. symbol 2 3 SCSI LVD hard drive Point to Point cable routing 2 14 Point to Point cable part number 1 6 signal cable kit part number 1 6 Index 4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Index SmartStart Diskette Builder description 3 2 running 3 2 SmartStart software 3 2 specifications IDE CD ROM Drive 5 5 NIC 5 6 physical and operating overview 5 1 Remote Insight Lights out Edition board 5 8 Ultral60 SCSI Adapter 5 7 Wide Ultra3 SCSI hot plug hard drive 5 6 standby activating 2 5 effects 2 4 Survey Utility description 3 2 installing 3 2 symbols in text v on equipment 2 3 system board components 4 3 configuration switch settings 4 5 ID switch settings 4 5 LEDs 4 11 part number 1 5 removing 2 36 replacing 2 36 switches 4 4 system components exploded view 1 4 illustrated 1 4 spare parts list 1 5 1 6 system configuration switch CMOS clearing 4 6 location 4 4 NVRAM clearing 4 6 settings 4 5 system fan modules connector locations 2 16 System Firmware Update 3 3 system status LEDs location 4 9 summary 4 8 system unit acoustic noise 5 2 input voltage requirements 5 2 power supply output 5 2 relative humidity 5 2 specifications 5 2 temperature range 5 2 wet bulb temperature 5 2 T technician notes vi telephone numbers vii telephone symbol 2 3 temperature threshold LED 4 12 text conventions viii tools recommended for servicing 2 1 top panel part number 1 3 tower
61. the front panel is amber and that the fan noise has stopped Disconnect the AC power cord from the AC outlet and then from the server 4 Disconnect all external peripheral devices from the server Rack Stability Warning For stability and safety properly positioning the server is critical WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks The stabilizing feet are connected to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 5 Removal and Replacement Procedures Bezel Door Tower Model Only To remove the bezel door 1 Complete the preparation procedures Refer to Preparation Procedures earlier in this chapter If the keylock is locked unlock the bezel door using the included key 1 Open the bezel door fully to the right 2 Lift the bezel door and then pull it away from the chassis 3 Figure 2 1 Removing the bezel door tower model only To replace the bezel door reverse steps 3 and 4
62. umber 1 5 power supply with power factor correction part number 1 5 power switch assembly part number 1 5 power warning 2 3 power part number 1 5 power down procedures 2 4 Power On Self Test See POST PPM Processor Power Module part number 1 5 Processor Power Module 1 LEDs 4 11 Processor Power Module 2 LEDs 4 12 removing 2 35 replacing 2 35 socket locations illustrated 2 31 warning 2 35 processor caution 2 34 part number 1 5 removing 2 32 replacing 2 34 socket locations illustrated 2 31 processor 1 LEDs status 4 11 LEDs thermal 4 11 processor 2 LEDs status 4 12 LEDs thermal 4 12 Processor Power Module See PPM R rack server system unit dimensions 5 3 input voltage requirements 5 3 power supply output 5 3 relative humidity 5 3 temperature range 5 3 wet bulb temperature 5 3 rack stability warning 2 5 rackmount hardware kit with rails part number 1 3 RBSU ROM Based Setup Utility description 3 3 running 3 3 rear panel components 4 2 removable media device removing 2 24 replacing 2 25 SCSI cable part number 1 6 signal cable routing illustrated 2 13 removable media device blank part number 1 3 removal and replacement procedures 2 1 resource conflict resolving 3 3 retainer clips part number 1 3 return kit rack part number 1 6 return kit tower part number 1 6 RJ 45 receptacle symbol 2 3 RJ 45 receptacle warning 2 3 ROM Based Setup Utility See RBSU ROMPag Utility running 3 2 S screwdriver
63. uring the I O fan module to the chassis 1 3 Carefully lift the I O fan module out and away from the chassis 2 To replace the I O fan module reverse steps 1 through 3 2 18 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Removal and Replacement Procedures Drive Bay Configuration The server supports a maximum of ten internal drive bays four are for removable media devices six are for hot plug hard drives The removable media device bays contain an one third height 1 44 MB diskette drive a one half height IDE CD ROM drive and two empty half height drive bays The empty bays may be used for a DVD ROM drive tape drive non hot pluggable hard drive any SCSI device or a 2 bay SCSI drive cage including a DLT tape drive A DLT tape drive or the 2 bay SCSI drive cage require both empty half height drive bays Figure 2 16 Server drive bay configuration Table 2 2 Drive Bay Configuration Item Description 1 Removable media device bays 2 CD ROM drive 3 1 44 MB diskette drive 4 Hot plug hard drive bays Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2 19 Removal and Replacement Procedures Hot Plug Hard Drive Blank NOTE The server does not need to be powered off to complete this operation To remove a hot plug hard drive blank 1 Open the bezel door Refer to Bezel Door earlier in this chapter 2 Slide the
64. ver CAUTION When the power LED is green it is unsafe to remove AC power from the system without performing a proper shutdown of the operating system 4 10 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Connectors Switches and LEDs System Board LEDs Figure 4 5 and Table 4 6 show and describe LEDs on the system board of the server that indicate when a processor PPM memory module or fan fails System board LEDs also indicate when the Server Feature Board is not properly seated or when a thermal threshold is exceeded Figure 4 5 System board LEDs Table 4 6 System Board LEDs Item Description Status 1 AC power Off No AC power poor power supply or power supply current limits exceeded Green Power supply is powered on and functioning or power supplied by auxiliary power 2 PPM 1 status Off PPM 1 functioning Amber PPM 1 failed 3 Processor 1 thermal Off Normal Amber Thermal trip detected for processor 1 Refer to the Compaq ProLiant ML350 Generation 3 Server Setup and Installation Guide for the appropriate instructions 4 Processor 1 status Off Processor 1 functioning Amber Processor 1 failed continue
65. www compaq com manage remote lightsout html Remote Insight client browser support Microsoft Internet Explorer 5 0 Netscape Navigator 6 01 or any other Java 1 1 compliant browser software Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide A AC power caution 4 10 access panel part number 1 3 removing 2 7 replacing 2 7 ADU Array Diagnostics Utility 3 4 air baffle part number 1 3 removing 2 15 replacing 2 15 Array Diagnostics Utility See ADU ASR Automatic Server Recovery running 3 3 Automatic Server Recovery See ASR battery handling warning 2 37 part number 1 5 system board 2 37 system board location 2 38 system board replacing 2 38 bezel rack part number 1 3 removing 2 8 removing illustrated 2 10 replacing 2 10 bezel door tower part number 1 3 removing 2 6 replacing 2 6 boards part numbers 1 5 C cable routing caution 2 12 diagrams 2 12 cautions AC power 4 10 cable routing 2 12 ESD 2 4 2 30 2 32 2 37 Index handling components 2 29 handling memory modules 2 29 hot plug hard drive replacement 4 13 power fluctuations 2 4 processor locking lever 2 34 proper cooling 2 4 removing access panel 2 29 CMOS clearing 4 6 Compaq authorized reseller vii Compaq Insight Manager 3 1 Compaq website vii component level repairs vi component level repairs warning 2 4 connectors overview 4 2 connectors switches and LEDs 4 1 cooling caution 2 4 country kit pa

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