Clickfree C2N 2.5 Computer Drive User Manual
Contents
1. DR clickfree C2N Home Backup User Guide for Apple Mac users Clickfree and the Clickfree logo are trademarks or registered trademarks of Storage Appliance Corporation Other product names used in this guide are recognized as trademarks or registered trademarks of their owners The information contained in this guide is provided by Storage Appliance Corporation and while we try to keep the information up to date and correct we make no representations or warranties of any kind express or implied about the completeness accuracy reliability or suitability of the information or related products Any reliance you place on such information is therefore strictly at your own risk In no event will we be liable for any loss or damage including without limitation indirect or consequential loss or damage or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this information or related products The specifications and performance of the products manufactured by Storage Appliance Corporation and featured in this publication may be changed without notice Copyright 2010 Storage Appliance Corporation All rights reserved Copyright 2010 Storage Appliance Corporation 2 Clickfree C2N Home Backup Mac Introducing the Clickfree C2N Contents INTRODUCING THE CLICKFREE C2N 00 ccccceeeceeeeeee cess eens eeeeeeeeeeeeeeeeeeeeeseeeeeeeseeeeae 5 POWI WOKE ee eeneg ge2. Set up an automatic backup schedule so you don t have to worry about a thing See Scheduling automatic backups on page 18 Copyright 2010 Storage Appliance Corporation Clickfree C2N Home Backup Mac Restoring Content Restoring Content You can restore your content to any computer that meets the system requirements see What do I need before I start on page 7 not just to the computer the content was backed up from To restore files from more than one user simply repeat the restore process choosing a different user each time WHAT GETS RESTORED AND TO WHERE You can choose whether to restore all or just selected content and where the content is restored to or you can allow Clickfree to make the choices for you If you don t change any options Clickfree restores all of the content that was backed up and puts it in the Restored Files folder under your Home folder Alternatively you can restore your files to a different location on your computer If you are restoring over files of the same name Clickfree will warn you and ask permission to overwrite these files on the computer with the ones on the C2N RESTORE LET CLICKFREE DECIDE WHAT TO RESTORE AND TO WHERE 1 Click the icon in the menu bar and choose BackupLink Status If you are restoring content to a new computer that has never been connected to the C2N plug the C2N in to your new computer 2 Inthe BackupLink status window make sure that
3. e Not replace any same name files check Do this for all duplicate files and click Skip Clickfree skips all remaining same name files without asking you e Replace just this file click Replace e Replace all same name files check Do this for all duplicate files and click Replace Clickfree replaces all remaining same name files without asking you Copyright 2010 Storage Appliance Corporation 14 Clickfree C2N Home Backup Mac Restoring Content e If two files have the same size KB and same date modified it is likely to be safe to skip Your content has not been deleted from your Clickfree backup it is still safe on the CN How DO FIND FILES THAT WERE RESTORED On the Restore Complete window click the button below Your files have been restored to to open a Finder window at the restore folder MY PROGRAM CANNOT FIND THE RESTORED FILES WHAT SHOULD I DO Some programs expect to find their files in a particular folder If you restore files to a folder other than the original location your program may not be able to find them If your program displays an error message telling you that it cannot find its files or if the program starts up but your data is missing you will need to move the files to the proper folder Unfortunately this is different for every application and you may need to consult the program s online help or user guide to find out where the files need to be moved to Copyright 2010 Stor
4. any more you could cancel the backup remove the old computer see Removing a User on page 20 and restart the backup WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER This matters only if each user has a separate user login name for the computer If every user logs in with the same user name all of their content is backed up and restored at the same time regardless of who is logged in When Clickfree runs it can only back up the content that you can access from your login and restore content to locations you have access to Copyright 2010 Storage Appliance Corporation 19 Clickfree C2N Home Backup Mac Frequently Asked Questions WHAT IF HAVE MORE THAN ONE COMPUTER C2N can backup as many computers as you like you are limited only by the amount of space on your C2N Clickfree creates a unique identifier for each computer and user that it is used with regardless of the computer s and user s names This allows Clickfree to back up content for more than one computer and user without the files getting mixed up with each other even if all of the computers and users have the same name If you are backing up several computers and run out of space you may want to consider using multiple C2Ns See What if I use more than one C2N on page 21 How IS BACKUP DIFFERENT WHEN HAVE MORE THAN ONE COMPUTER It makes no difference at all just plug the C2N in to each computer to do the first back up and install
5. in the menu bar at the top of your screen The C2N can be attached to any number of computers on the network to allow them to also be backed up When Clickfree has finished installing BackupLink and backing up each computer just leave the C2N connected to one of the computers on the network Each time you want to back up one of the computers on the network just run the BackupLink utility from the menu bar and it will look for the C2N over the network You can also schedule a backup automatically see Scheduling automatic backups on page 18 It is also possible to back up to CDs or DVDs instead of using the built in hard disk see How do I back up onto CDs or DVDs on page 25 DEFINITIONS Backup and Restore A backup is a copy of data on your computer Backups can be used to restore data after loss of or damage to your computer s hard disk to restore files that have been accidentally deleted or corrupted or to move or copy data from one computer to another Making a backup of your content only copies it from your computer to your C2N and does not delete it from the computer e hard disk Copyright 2010 Storage Appliance Corporation 5 Clickfree C2N Home Backup Mac Introducing the Clickfree C2N The only exception to this is if you previously used your C2N with a non Mac computer and saved files on it outside of Clickfree backups Because you will need to reformat the external hard disk for use with the Mac all
6. the C2N is available then click Restore Transfer 3 The What to restore window appears Note that all of the categories that have backed up content are checked off in the Category column 4 Look at the user name in the Please select the User you would like to restore box SE What to restore Please select the Computer you would like to restore v Laurie Pearce s Mac mini Category Total Sel cA EEN a et Le If your C2N contains backups created on for your user name the Please select the User you would like to restore box contains your user name and unless you change it the content to be restored will come from this user s backup The drop down list contains the names of all of the users that have been backed up on your C2N Copyright 2010 Storage Appliance Corporation 13 Clickfree C2N Home Backup Mac Restoring Content 5 Click the arrow at the right of the Please select the User you would like to restore box and select the name of the user whose content you want to restore to this computer Click Start Restore Your content has not been deleted from your Clickfree backup it is still safe on the C2N RESTORE CHANGE HOW CLICKFREE RESTORES CONTENT By making choices at several steps in the restore process you can control which content is restored and where it is restored to 1 Follow steps 1 4 from Restore Let Clickfree decide what to restore and to where on page 13 All categories that
7. C2N Home Backup Mac Frequently Asked Questions How DO ENABLE PASSWORD PROTECTION 1 On the More Tools window click Enable Password 2 Type your password in both the New Password and Retype Password fields Clickfree imposes no restrictions on the password and treats upper case and lower case letters as identical But you should pick a password that would be difficult for anyone else to discover and that you will be able to remember if you forget your password there is no way to recover any backed up content from the C2N 3 Optionally set a hint that can be used to help you remember your password Be sure to pick a hint that would be difficult for anyone else to interpret and that you will be able to remember if you forget your password and cannot remember it using the hint there is no way to recover any backed up content from the C2N 4 Click OK CAN I CHANGE OR REMOVE THE PASSWORD To change your password simply disable the password on the More Tools window then enable it again as described above WHAT IF FORGET MY PASSWORD If you have forgotten your password and cannot remember it from the hint you set when you enabled password protection your only option is to reset the C2N and lose all of your backed up content To reset the C2N 1 When prompted to type your password click Forgot My Password 2 To erase the backed up content and re enable password protection e Leave Erase backed up data and re enable s
8. Link utility looks for the unique device ID of the C2N that was used to first run the backup on a computer so even if you leave multiple C2Ns connected to the computers on your network each computer knows which C2N to back up to The BackupLink utility also lists each computer and user that was backed up onto it Put a label on each C2N listing which computers and users are backed up onto it How DO MAKE MULTIPLE BACKUPS If you want to keep multiple backups of a computer use multiple C2Ns for that computer The first time you back up a computer onto any C2N Clickfree makes a full backup The next time you use the same C2N it backs up only new and changed content So if you use a second C2N with the same computer Clickfree starts off with a full backup again USING PASSWORD PROTECTION DO MY FILES NEED PASSWORD PROTECTION If your C2N is lost or stolen anyone with a computer that meets the hardware and software prerequisites can restore files from your C2N simply by connecting the C2N to their computer unless the C2N is protected by a password You should protect your files using a password if the content you have backed up is sensitive in any way and there is any possibility that the C2N could be lost or stolen If you set a password a scheduled backup is delayed until you enter the password See Scheduling automatic backups on page 18 for more details Copyright 2010 Storage Appliance Corporation 21 Clickfree
9. T E cea a aar a edited a a aaraa tie eaa a a aa eee bie 23 PELEA the GON EE 23 How do import music from my iPod to my computer 0 eeeeeeeeeceeeeeeeeneeceeeeeeaeeeeaaeeseeeeesaeeeeaeeeeneeeaas 24 How do back up onto CDs or DV Deg 25 Copyright 2010 Storage Appliance Corporation 4 Clickfree C2N Home Backup Mac Introducing the Clickfree C2N Introducing the Clickfree C2N How IT WORKS There are two models of C2N the C2N 2 5 Portable Automatic Backup and the C2N 3 5 Desktop Automatic Backup The procedures are identical for both with the exception of the backup which is documented separately for each on pages 8 and Error Bookmark not defined The Clickfree C2N network backup drive is the easiest way to protect the data on all the PC and Mac computers connected to your router with no effort at all by automatically searching for and backing up onto its built in hard disk all the content stored on these computers No hardware configuration or software installation is required It can backup files on any combination of Mac and Windows computers that are on the same network BackupLink is the software that resides on your computer that allows the C2N to backup all the files on your computer Each computer on your network that will be backed up must have BackupLink installed The first time you connect a C2N to your computer it searches for and backs up all of your important content and installs the BackupLink utility
10. age Appliance Corporation 15 Clickfree C2N Home Backup Mac Browsing or Searching for Backed Up Files Browsing or Searching for Backed Up Files 1 2 Click the icon in the menu bar and choose BackupLink Status In the BackupLink status screen click View Files You can only do this if the Backup Status is Ready not if any of the connected computers is currently backing up The welcome screen is displayed Before the countdown gets to zero click View Files In the Backup box on the Backup Summary window select the user whose files you want to search or browse for Do one of the following e Click any of the underlined numters and use the normal Finder features to find and open your files The display only shows files that belong to the category you selected e Click Backup View and use the normal Finder features to find and open your files Copyright 2010 Storage Appliance Corporation 16 Clickfree C2N Home Backup Mac Frequently Asked Questions Frequently Asked Questions WHAT IF CLICKFREE DOESN T START UP AUTOMATICALLY If Clickfree does not run when you plug in the C2N e If you connected the C2N to a USB hub the hub may not provide enough power for a C2N Try connecting to a USB port on the computer itself e Ensure you are using a supported Mac computer OSX Leopard 10 5 or higher Intel based e Ensure that you have administrative rights to the computer If Clickfree still does not run conta
11. ckup then click OK If you have configured the backup schedule for your computer and the C2N is ready a backup is started automatically with no intervention from you at the set time interval Copyright 2010 Storage Appliance Corporation 18 Clickfree C2N Home Backup Mac Frequently Asked Questions However e Although a scheduled backup will wake your computer from sleep mode it will not run if the computer is hibernating e If your C2N uses password protection the scheduled backup is delayed until you enter the password e If another computer is being backed up at the time your backup is scheduled your backup will begin as soon as the C2N is ready WHAT IF THERE IS NOT ENOUGH SPACE ON MY C2N If you are using the Clickfree C2N Home Backup to backup several computers and run out of space you may want to consider using multiple C2Ns See What if I use more than one C2N on page 21 While Clickfree is searching for content to back up it adds up the amount of disk space needed and compares that with the free space on the C2N If there is not enough free space for your content Clickfree prompts you to go to the backup options window and adjust your settings For example you might want to reduce the number of file categories being backed up See How do I change how Clickfree does backups on page 17 for details Alternatively if you have backups from an old computer on the C2N that you don t need to keep
12. ckup is done click Options and see How do I change how Clickfree does backups on page 17 Copyright 2010 Storage Appliance Corporation 10 Clickfree C2N Home Backup Mac Backing Up 7 During the backup Clickfree displays a progress window an Clickfree Backup E chckiree e m Backup Progress 42 Users WTW L00gfile txt a Category Found Saved Documents Cancel When you see the Backup Summary window after the backup is complete simply click Close You re done 8 To back up another computer on the same network use the detachable USB Set up Key found at the back of the C2N and connect it to a USB port of a computer you want to back up The Set up key will install BackupLink to the computer Once complete remove the Set up key and repeat for all other computers you want to back up BackupLink has now connected these computers to the C2N via the router and backups will occur automatically 9 Leave the C2N connected to any computer on the network that has BackupLink installed Clickfree will now continue to automatically back up every other computer on the network that has BackupLink installed If you later uninstall the BackupLink e g if you will be running Clickfree on this computer only or if you unplug the C2N before the backup is complete and therefore BackupLink does not get installed you must use this procedure to run the backup each time BackupLink is only installed automaticall
13. contain files on the selected backup are selected If there are any categories that you do not want to restore click the check box to clear it If a category does not have a check box that means that there are no files for that category on the selected backup e When a category is selected or deselected all of the files that make up that category are also selected or deselected To restore individual files within a category click any of the underlined numbers then select the files to be restored Click OK On the Where to Restore window indicate where to restore the content e To restore the content to the default folder click Continue e To restore the content to a different location click Change Location Navigate to the appropriate folder and click Open then click Continue Before it overwrites an existing file on your computer with one of the same name from the backed up files Clickfree asks if you want to replace the existing file with the same name file from the backup You can choose to e Keep both copies of this one file click Keep Both Clickfree renames the backed up file by adding copy to the end of the file name then restores the renamed file e Keep both copies of all same name files check Do this for all duplicate files and click Keep Both Clickfree renames the remaining backed up files by adding copy to the ends of the file names then restores the renamed files e Not replace this one file click Skip
14. ct Clickfree support How DO CHANGE HOW CLICKFREE DOES BACKUPS You can change e The categories of content Clickfree backs up e Where Clickfree looks for this content Changes you make to how Clickfree does backups are sticky they are stored and applied again to later backups for this user unless you modify them 1 Click the icon in the menu bar and choose BackupLink Status 2 Inthe BackupLink status window click Options The Choose what to back up window is displayed 3 Choose at least one category to be backed up All of the categories are selected by default If there are any categories that you do not want to backup click the check box to clear it 4 Click OK 5 To choose the folder s where you want Clickfree to search click the Advanced button near the bottom right of the window then e To add a folder click Navigate to the folder to be added then click Open e To remove a folder select the folder to be removed and click 6 Click OK 7 Click Start to go to the backup right away without waiting for the rest of the countdown Copyright 2010 Storage Appliance Corporation 17 Clickfree C2N Home Backup Mac Frequently Asked Questions BACKUPLINK TROUBLESHOOTING If a backup is currently running on any of the connected computers it says Backing up and all the Backup Now buttons are disabled until the backup is complete If one of the computers is not available for example the
15. ct the C2N to the computer via the USB cable C2N backs up all of the content it finds which might take several hours depending on how much content you need to back up Each time you use Clickfree after that it only backs up the new or changed content so it will be much quicker Any files that were deleted from your computer since the last backup are not deleted from the C2N Clickfree does not back up programs or the operating system unless you explicitly set it up to do so Copyright 2010 Storage Appliance Corporation 6 Clickfree C2N Home Backup Mac Introducing the Clickfree C2N FEATURES e Customizable backup options for custom file types and full folder backup remembers each user s customized settings e Multi computer backup can hold the backups for as many users as you like limited only by the available space on the C2N e Easily restore to same or other computer a great way to move your content from your old computer to your new one e Import music easily import music from your iPod to your computer and to iTunes WHAT DO NEED BEFORE START Your computer must be running Mac OSX 10 5 running Leopard on an Intel processor In addition you need e One free USB port on your computer e Atleast 100 MB of free space on your computer All computers that you want to backup onto the C2N must be connected on the same network wired or wireless Copyright 2010 Storage Appliance Corporation 7 Clickfre
16. data on the disk will be lost Be sure to copy valuable content before reformatting Similarly when you restore content it only copies it from your C2N to your computer and does not delete it from the C2N A backup is meant to be a second copy of your computer data not the only copy of your data Content Normally you don t use Clickfree to back up your applications or operating system only the data that you have created such as music photos letters emails tax information etc In this guide we refer to this data as content WHAT GETS BACKED UP When it runs automatically Clickfree backs up everything in your Home folder this is where you normally put all of the content that you create or place in your computer If you choose to back up by content category rather than backing up your entire Home folder Clickfree backs up content in these categories e Office Documents usually from word processing programs such as AbiWord Microsoft Word NeoOffice iWork Adobe files e Music including CAF CD audio MP3 MIDI e Videos for example AVI MPEG Shockwave Flash e Photos including common graphic formats such as JPEG TIFF and RAW e Emails and Messages including Apple Mail Entourage Thunderbird e Favorite Websites internet shortcuts and address books e Other including Stuffit and hqx files XML and comma separated values files The first time you back up your computer usually when you physically conne
17. e C2N Home Backup Mac Backing Up Backing Up If you have not yet backed up a computer onto the C2N follow the instructions below If you have previously backed up a computer onto the C2N use the BackupLink utility see page 12 BACKING UP A COMPUTER THE FIRST TIME IF YOU ARE USING THE C2N 2 5 i PORTABLE AUTOMATIC BACKUP clicktree Make sure that your computer is switched on and has finished starting up Connect the USB cable at the back of the C2N to a USB port on your computer You are prompted to install the Clickfree software PrP ag NY eS You may be prompted to install NTFS drivers which allow you to use your C2N with Windows computers as well 5 When Clickfree starts to run a Welcome window appears and shows the number of seconds left before the backup starts automatically an Clickfree Backup clickfree w Welcome AE Clickfree Backup will automatically search for and backup your files in three easy steps Starting backup in 32 Options View Die Restore Transfer After you have backed up content on your C2N Options View Files and Restore Transfer buttons appear at the bottom of the window Copyright 2010 Storage Appliance Corporation 8 Clickfree C2N Home Backup Mac Backing Up Unless you stop the countdown by clicking a button at the end of the countdown period Clickfree starts the backup e If you want to let Clickfree decide what needs to be backed up fr
18. ecurity selected e Type anew password in both the New Password and Retype Password fields e Optionally set a hint e Click Erase and Enable security OR To erase the backed up content and disable password protection select Erase all backed up data but do not re enable security then click Erase 3 Click Yes to confirm that you want to erase all backed up content Copyright 2010 Storage Appliance Corporation 22 Clickfree C2N Home Backup Mac Frequently Asked Questions UPDATING CLICKFREE SOFTWARE From time to time Clickfree software is upgraded to provide new or enhanced features Clickfree automatically looks for updates when it is connected to your computer and you have a connection to the Internet If you access the C2N over the network using the BackupLink utility updates are applied the next time you start a backup To ensure automatic updates is enabled make sure that the check box Automatically check for updates is selected on the Tools window To stop checking automatically for updates clear this check box To check for updates manually 1 On the Tools window click Software Update Clickfree checks for available updates 2 If the software in your C2N and your computer is up to date click OK on the dialog that pops up If an update is available it is downloaded and your software is updated While a software update is taking place do not remove the C2N from your computer and do not turn off or restar
19. et Re eege ee Ee Ee eege 5 Bulle 5 Whatgets Backed Up seretii iii n a a a a a a a 6 SE 7 What do need before Start oe ece cee ceeeseeeeece cence eee aeeeeaae seen ceaeeecaaeseeaeesaeeeseaaesseaaesseeeseaeeseaaesseaeeeeeeeess 7 BACKING TT 8 Backing up a computer the first time 0 2 2 ceeeeeeeceeeeeeeeeeeeeaeeeeeeeceeeeeeaaeeeeaaeeeeeeceaeeesaaeeseeeeeseaeeesaeeneneeseaes 8 If you are using the C2N 2 5 Portable Automatic Backup 8 If you are using the C2N 3 5 Desktop Automatic Backup 10 Using the BackupLink Utility ia ee iiias Aine ee A ieee aiad ia 12 RESTORING CONTENT cites siincncsenpinscadencatinianddctadncntenseavensdeaedsandsesncesdaieunvasenanes 13 What gets restored and to were 13 Restore Let Clickfree decide what to restore and to were 13 Restore Change how Clickfree restores content 14 How do find files that were restored nenun net 15 My program cannot find the restored files What should dog 15 BROWSING OR SEARCHING FOR BACKED UP FILES ccccceseeeeeeeeeeeeeeeeeeeeenseneeees 16 FREQUENTLY ASKED QUESTIONS eeeeeeeeeeseeeeseeeeeeeeeeeeeeeeneaseneeeeeeeeeeeeeenens 17 What if Clickfree doesn t start up automatically 2 0 eecceeeeceeeeeceeeeeeeeceeeeeceaaeeeeaeeseeeeesaeeeeaeeseaeeseaes 17 How do change how Clickfree does backups cccccccessesececseeceeecseeeeeeseeeseceeseeeaeeesensseeeseeeaeeeseeaaees 17 BackupLink troubleshooting rurai eni anniina eai a E aai an aa
20. f any of the connected computers is currently backing up Click the Import Music tab Attach your iPod iPhone to a USB port on your computer Click Import Music Select the iPod iPhone to import music from and click Next Select the music to be copied by selecting a combination of the Playlists on the left and individual Titles on the right or to import all of the music on the iPod iPhone select the Import All Music check box A dash in a playlist s check box means that some of its titles are selected Note that since a title may be included in more than one playlist selecting or clearing any given playlist may result in a change in the selection status of other playlists You can use the controls at the bottom left of the window to play any title from your iPod through your computer s sound system If you do not want to import the music to iTunes clear the Automatically add imported music to your iTunes library check box Click Browse to select the location to copy the music files to Click Start Copy The music files are imported to your computer Click Close If you are adding the imported music to your iTunes library wait until the Adding new music box closes Copyright 2010 Storage Appliance Corporation 24 Clickfree C2N Home Backup Mac Frequently Asked Questions How DO BACK UP ONTO CDs or DVDS 1 Double click the icon on the desktop to open the BackupLink Status window or click once on the icon
21. in the system tray 2 Inthe BackupLink status window click Options You can only do this if the Backup Status is Ready not if any of the connected computers is currently backing up 3 Click the DVD Backup tab then click Launch DVD Backup 4 The Clickfree DVD backup program starts up Follow the instructions Clickfree tells you to label the disk with a number and date If you have more than one computer to back up you should also write the computer s name seen on the Backup Summary window on the disk In addition since Clickfree identifies backups by number date and time you should also write the time of backup if it is possible that you may make more than one backup ina day Copyright 2010 Storage Appliance Corporation 25
22. om where you don t need to do anything further For details see What gets backed up on page 6 e If you want to make changes to how backup is done click Options and see How do I change how Clickfree does backups on page 17 6 During the backup Clickfree displays a progress window AD Clickfree Backup Cance When you see the Backup Summary window after the backup is complete simply click Close You re done 7 To back up another computer on the same network connect the USB cable at the back of the C2N to a USB port of the computer you want to back up The C2N will install BackupLink to the computer Once complete remove the C2N from the USB port of the computer and repeat for all other computers you want to back up BackupLink has now connected these computers to the C2N via the router and backups will occur automatically 8 Leave the C2N connected to any computer on the network that has BackupLink installed and Clickfree will continue to automatically back up every other computer on the network that has BackupLink installed If you later uninstall the BackupLink e g if you will be running Clickfree on this computer only or if you unplug the C2N before the backup is complete and therefore BackupLink does not get installed you must use this procedure to run the backup each time BackupLink is only installed automatically after the first backup each subsequent backup will prompt you to install it unless
23. t the computer until the update is complete 3 When the software update is complete you must unplug the C2N and plug it in again for the update to take effect RESETTING THE C2N Master Reset is used to remove all backed up content from all computers that have been backed up on your C2N and to apply factory settings After you perform a Master Reset you can no longer restore any previously backed up content but your C2N can still be used for new backups If you want to remove only the content that was backed up from one user see Removing a User on page 20 1 On the Tools window click Master Reset 2 You are prompted to confirm that you want to remove all backed up content from Clickfree select the check box and click Reset Once you have removed content from Clickfree using Master Reset there is no way to recover any backed up content from the C2N Clickfree may take several minutes to erase all of the content depending on the amount of content backed up on the C2N Copyright 2010 Storage Appliance Corporation 23 Clickfree C2N Home Backup Mac Frequently Asked Questions How DO IMPORT MUSIC FROM MY IPOD TO MY COMPUTER You can use your C2N to copy music from your iPod iPhone to your computer L 2 NDF oe amp 10 11 Click the icon in the menu bar and choose BackupLink Status In the BackupLink status window click Options You can only do this if the Backup Status is Ready not i
24. the BackupLink utility After that just leave the C2N plugged in to one of the computers on the network Whenever you want to backup a computer just run the BackupLink from the menu bar and it will back up to the C2N over the network Each time you back up a user s content for the first time the user name is added to the drop down list of user that you see in the Backups box on the Backup Summary window REMOVING A USER If you no longer want to keep content backed up from a user you can free up space on your C2N by removing the user from Clickfree 1 On the Tools window click Manage Backup 2 Click the user you want to remove 3 Click Remove Backup You are prompted to confirm that you want to remove it Once you have removed a user from Clickfree there is no way to recover that user s content from the C2N Clickfree may take several minutes to erase the data depending on the amount of content backed up on the C2N To see how to remove the content from all users see Resetting the C2N on page 23 Copyright 2010 Storage Appliance Corporation 20 Clickfree C2N Home Backup Mac Frequently Asked Questions WHAT IF USE MORE THAN ONE C2N If you are backing up multiple computers and run out of space you can use multiple C2Ns However each must be used for the same computer s and user s each time i e a computer must be backed up onto the same C2N each time Each C2N uses a unique device ID The Backup
25. tia aeyaeee aa aada aata aa NAdo 18 Can lt rnoff the notifications misessa iea aei a antag aid aa a iii aaia 18 Scheduling automatic backups cccceceeeeeceeeeeeeeeeeeeeeceaeeeeaaeeseeeeecaaeeeeaaeseeceeseaeeesaaeseeaaeseeeeeseaeessaaeeeenees 18 What if there is not enough space on my COON 19 What if there is more than one user ON My Computer ssesssesssssssiresrrssirssrrssirssinsssinssrnssrnssrnssrnnsrnnnns 19 What if have more than one Computer 20 Copyright 2010 Storage Appliance Corporation 3 Clickfree C2N Home Backup Mac Introducing the Clickfree C2N How is backup different when have more than one Computer 20 ReEMOVING a EE 20 What if use more than one C2N ioeie ietin iae a ia e N a paa araen a ea a aaae 21 How do make multiple backups cccceeeeeeeeeceeeeeceeeeeeeaeeeeaeee eases caaeedeaaeseeeecaaeeesaaeeeeaeeseeeeesaeeeeeneeee 21 Wsmng password Mee Le EE 21 Do my files need password protection ceccceccceceeeeeeeeeeeeeeeceeeeeceaeeeeeaeeseeeeeeaeeesaaeseeeeeseeeesiaeeeeeeeee 21 How do enable password protection cccccceceeeeeeeeeeneeceeeeeceaeeeeaaeeeeeeeseaeessaaeseeeeeseeeesaeseeeeeeeeees 22 Can change or remove the password eeeeecceceeeeeeneeceeeeeeeaeeeeaaeedeneeeceaeeesaaeedeaeeseaeeesaeeesaeeeeneeseaees 22 What if forget my paSSWworgd cent eeeeeeceeeeeceaeeeeaaeeseaeeeceaeeesaaesdeeeeseaeessaaesseaeeseeeeesiaaeeseaeeeeaes 22 Updating Clickifee SOMWare e
26. user may not be logged on to the network it will still be listed but will be grey Notice that it does not have a checkmark and there is no Backup Now button If you see a yellow warning icon beside a computer it means the computer is online but cannot access the C2N You will need to contact Customer Support If the C2N is not currently connected to any of the computers you will see clickfree BackupLink vw Clickfree is unavailable CAN TURN OFF THE NOTIFICATIONS When Clickfree is backing up your files whether you started it manually or it started automatically you will see status notifications If you don t want to see these anymore click Hide this message when you see it Alternatively click on the BackupLink icon in the menu bar and choose Turn off Notifications SCHEDULING AUTOMATIC BACKUPS The Clickfree scheduler can run a backup automatically if the C2N is Ready To open the schedule quickly right click on the BackupLink icon in your system tray and choose BackupLink Schedule skip to step 4 Click the icon in the menu bar and choose BackupLink Schedule You can only do this if the C2N is connected to your computer and the Backup Status is Ready i e not if any of the connected computers is currently backing up The backup schedule for this computer is shown Make sure Enable BackupLink to run every is selected then choose the appropriate interval and time to start the ba
27. y after the first backup each subsequent backup will prompt you to install it unless you select Do not show this message again Copyright 2010 Storage Appliance Corporation 11 Clickfree C2N Home Backup Mac Backing Up USING THE BACKUPLINK UTILITY After the first backup on a computer the Clickfree BackupLink utility is installed You will see an icon in the menu bar We will reference this icon throughout this manual Bar 4 bn Turn off notifications See ee Click the icon in the menu bar and choose BackupLink Status This window shows all computers that have been backed up onto the same C2N and what their current status is x amp clickfree a BackupLink Your Current Network Backup Status Computer Name Status Last Backup Date eee Om EIER Backup Now WTWws12 ef 19 03 10 11 42 AM _ Backup Now WORDS D6A1BCDA8 A 12 03 10 1 39PM Backup Now View Files Options Restore Transfer e The computer you are currently working on is always listed first followed by all other computers that have been backed up onto the C2N e You can see which computer the C2N is currently connected to e A green checkmark indicates that it is ready for backup at any time The last backup date and time is shown e There is a Backup Now button beside each computer You can start a backup on any of the computers listed not just your own The backup will run over the network to wherever the C2N is connected
28. you select Do not show this message again Copyright 2010 Storage Appliance Corporation 9 Clickfree C2N Home Backup Mac Backing Up IF YOU ARE USING THE C2N 3 5 DESKTOP AUTOMATIC BACKUP 1 Make sure that your computer is switched on and has finished starting up 2 Connect one end of the C2N power adapter to a wall outlet or power bar and the other end to the C2N 3 Connect one end of the USB cable to the C2N and the other end to a USB port on your computer 4 You are prompted to install the Clickfree software 5 You may be prompted to install NTFS drivers which allow you to use your C2N with Windows computers as well 6 When Clickfree starts to run a Welcome window appears and shows the number of seconds left before the backup starts automatically clickfree vs Clickfree Backup will automatically search for D and backup your files in i three easy steps Starting backup in 32 Options View Files _ Restore Transfer eT After you have backed up content on your C2N Options View Files and Restore Transfer buttons appear at the bottom of the window Unless you stop the countdown by clicking a button at the end of the countdown period Clickfree starts the backup e If you want to let Clickfree decide what needs to be backed up from where you don t need to do anything further For details see What gets backed up on page 6 e If you want to make changes to how ba
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