Cisco Systems 971M Network Router User Manual
Contents
1. Procedure Status Comment Connection Acquire Downstream Channel 681000000 Hz Locked Connectivity State Operational Boot State Operational Configuration File cmb cfg sat Enabled PI Downstream Channel Lock Status Locked Modulation QAM256 Channel ID 0 Symbol rate 5360537 Downstream Frequency 681000000 Hz Downstream Power 1 9 dBm SNR 41 9 dB Upstream Channel Lock Status Locked Modulation QPSK Channel ID 5 Symbol rate 2560 Ksym sec Upstream Frequency 28208000 Hz Upstream Power 28 0 dBm CM IP Address Duration Expires 10 21 0 11 D 00 H 01 M 00 5 00 Wed Jul 02 00 26 23 2036 Cwrent System Time Tue Jul 01 23 44 02 2036 3 USB Driver Installation Only install the USB driver if you wish to access the Internet by connecting to the P 971M via USB from a Windows computer Note At the time of writing the USB driver supports the following Windows operating systems e Windows 98 Second Edition e Windows Millenium Me e Windows 2000 e Windows XP Connect the P 971M USB cable to your computer If the Windows found new hardware installation wizard does not start then try one of the following e Disconnect the USB cable and connect it again Manually start the Windows add new hardware wizard e Restart your computer and the P 971M Prestige 971M Quick Start Guide Note The USB driver is on the included CD Screens for Windows XP are shown here Screens for other supported Windows operating systems may2. Windows computer to the cable modem via USB you also have to install the USB driver see page 6 3 RF F Coaxial Connection Use caution when inserting the coaxial cable into the P 971M the center copper wire is easy to bend and break 4 POWER Connection Use the included power adaptor to connect the POWER socket to an appropriate power source Turn the Prestige on after you ve made the connections by pushing in the power button Prestige 971M Quick Start Guide 1 2 Front Panel Look at the front panel LEDs The SYS LED blinks while performing system testing The SYS LED then turns steady on if the testing was successful The CABLE LED blinks and turns steady on ifthe RF Connector port is properly connected The LAN LED turns on if the corresponding LAN port is properly connected rn CABLE PRESTIGE 900 series Table 1 Front Panel LEDs COLOR STATUS DESCRIPTION Green On The power is on O The power is off Green On The Prestige is receiving power and functioning properly Blinking The Prestige is rebooting Off The system is not ready or has malfunctioned On The LAN Ethernet Port has a successful link Blinking The LAN Port is Sending or Receiving Ethernet data None Green Off The LAN Ethernet Port is not ready or cannot achieve a link On The USB Computer Link is successful Blinking The P 971M is Sending or Receiving USB data Off The USB Computer Link is not ready or unsuccessful Blinking The Cable I
3. the software for case your system needs to be restored in the future Hg ZyXEL USB Cable Modem Click Finish to close the wizard Finish 4 Troubleshooting PROBLEM None of the LEDs light when you turn the power on Cannot access the Prestige web configurator from my computer The LAN LED is off Cannot access the Internet The USB LED is off Prestige 971M Quick Start Guide CORRECTIVE ACTION Make sure that you have the correct AC power adaptor connected to the Prestige it is plugged into an appropriate power source and the Prestige is turned on Check all cable connections Ifthe LEDs still do not turn on you may have a hardware problem In this case you should contact your local vendor Check the cable connection from your computer to the Prestige You must use Internet Explorer 6 0 or later or Netscape Navigator 7 0 or later with JavaScript enabled Make sure you enter the password correctly the field is case sensitive Check the condition of the coaxial cable connected to the back of the cable modem Ifthe cable looks to be in poor condition replace it Check with your cable operator to ensure your Internet account has been activated Be sure that you have given the correct HFC MAC address to your cable operator Make sure your computer is configured for TCP IP networking and is able to receive a dynamic IP address see section 4 1 Check the USB cable connection Check that your com
4. Prestige 971M Cable Modem Quick Start Guide Version 3 70 Prestige 971M Quick Start Guide Introduction The Prestige 971M P 971M is a DOCSIS compliant full duplex cable modem In order to use your P 971M you need to establish an Internet access account with your cable service company Note To identify your modem with the cable service company you need to tell them the HFC MAC address This 12 character number is located on a bar code sticker on the bottom of the unit Once this information has been supplied to your cable operator and your line activated your P 971M will obtain a dynamic IP address es from your cable service provider whenever connected Note See your User s Guide for background information on all features This guide is divided into the following sections 1 Hardware Connections 3 USB Driver Installation 2 Accessing the Web Configurator 4 Troubleshooting 1 Hardware Connections You need the following before you start e Computer s e Ethernet Cable e USB Cable if accessing the Internet from a Windows computer via USB e Power Adaptor Varies by region e RF Connector F Coaxial Cable 1 1 Rear Panel Refer to the following P 971M rear panel graphic to see how to make the connections Prestige 971M Quick Start Guide MMM 1 LAN Connection Use an Ethernet cable to connect a computer to a LAN port for initial configuration and or Internet access 2 USB B Connection If you want to connect a
5. nnection Properties window Ubtain server address automatica Y5 server addresses 9 Close the Network Connections screen Viewing Your Product s Certifications 1 Go to www zyxel com 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page
6. nterface WAN Port is Transmitting Receiving Off The WAN connection is idle Green None Green None None Prestige 971M Quick Start Guide Table 1 Front Panel LEDs continued COLOR STATUS DESCRIPTION CABLE Green The P 971M is registered successfully with the cable operator s CMTS Slow This LED blinks at two second intervals to denote that the P 971M is Blinking scanning the downstream channel Fast This LED blinks at one second intervals to denote that the P 971M has Blinking locked on to the downstream channel and is ranging and registering with CMTS 2 Accessing the Web Configurator 1 Launch your web browser Enter 192 168 100 1 as the web site address File Edit View Favorites Tools Help The subnet mask is 255 255 255 0 Note If you do not see the next screen Address http 171192 168 100 1 then please read section 4 1 u 2 The login screen displays Enter the user name webadmin is the default and password 1234 is the default and click OK Note You should change your login information in Py MEL the Security screen in the web configurator User name E webadmin Password TET _ Remember my password Prestige 971M Quick Start Guide 3 You should see this screen after a successful login Status Connection This page displays information on the status of the cable modem s HFC and IP network connectivity Software Startup Procedure
7. puter operating system is supported by the USB driver and that it has been properly installed Try installing the USB software again if not 4 1 Set Up Your Computer s IP Address This section shows you how to set your Windows NT 2000 XP computer to automatically get an IP address This ensures that your computer can communicate with your Prestige Refer to your User s Guide for detailed IP address configuration for other Windows and Macintosh computer operating systems 1 In Windows XP click start Control Panel In Windows 2000 NT click Start Settings Control Panel 2 In Windows XP click Network Connections In Windows 2000 NT click Network and Dial up Connections 3 Right click Local Area Connection and then click Properties Prestige 971M Quick Start Guide 4 Select Internet Protocol TCP IP under the General tab in Win mmm TN XP and click Properties General Alternate Configuration 5 The Internet Protocol TCP IP Properties screen opens the You can get IP settings assigned automatically if your network supports thi bility Otherwise dto ask twork administrator f General tab in Windows XP ee ne need to ask your network administrator for 6 Select the Obtain an IP address automatically and Obtain DNS server address automatically options 7 Click OK to close the Internet Protocol TCP IP Properties window Obtain an IP address automatically 8 Click Close OK in Windows 2000 NT to close the Local Area Co
8. vary Click Next to begin the wizard Click Back to return to a previous screen or click Cancel to exit the wizard 1 After you connect the USB cable Windows should notify you that new i x hardware has been found eee ee ees USE Cable Modem 2 Insert your CD into your computer CD ROM and choose to have Windows search the CD for the drive Found New Hardware Wizard Please choose your search and installation options i Y Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware 3 Windows then installs the USB driver If you see screens warning you about Windows logo compatibility or digital signatures not found just continue Found New Hardware Wizard Please wait while the wizard installs the software 4 Click Finish to complete the wizard You may be prompted to restrat your computer depending on what operating Bn system you are using Found New Hardware Wizard Completing the Found New Hardware Wizard Setting a system restore point and backing up old files in The wizard has finished installing
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