Cisco Systems 836 Network Router User Manual
Contents
1. Caution To properly guard against ESD damage and shocks the wrist strap and cord must operate effectively Step2 Do not touch any exposed contact pins or connector shells of interface ports that do not have a cable attached If cables are connected at one end only do not touch the exposed pins at the unconnected end of the cable Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 230 ff 78 15281 02 _ Chapter 2 Installation amp Preparing for Installation W Note A This device is intended for use in residential and commercial environments only Caution Periodically check the resistance value of the antistatic strap which should be between 1 and 10 megohms Mohm Unpacking the Box Step 1 Step 2 Table 2 1 lists the items that come with your router All these items are in the accessory kit that is inside the box that your router came in If any of the items is missing or damaged contact your customer service representative Table 2 1 Router Box Contents e Power cord black e Desktop power supply e ADSL cable lavender e Console cable RJ 45 to DB 9 light blue e ISDN cable orange e Ethernet cable yellow e Product documentation To prepare for installation follow these steps Remove yellow Ethernet cable light blue console cable and product documentation from the accessory kit Remove the desktop power supply orange ISD2. Unless you are an experienced network administrator it is recommended that you use the Cisco Router Web Setup software to configure the router Use of this software is described in the Using Cisco Router Web Setup to Configure the Router section on page 2 47 78 15281 02 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide n Chapter 2 Installation W installing the Router Figure 2 3 Connecting a Terminal or PC to the Router s Console Port 82717 1 RJ 45 end of the light blue 2 DB 9 connector on the other cable that connects to end of the cable that connects to console port on the router the terminal or PC Perform the following steps to connect the router s console port to a terminal or PC Step 1 Connect the RJ 45 connector at one end of the light blue cable to the console port on the router Step2 Connect the DB 9 connector at the other end of the cable to the terminal or PC If you have experience configuring Cisco routers and prefer to use the CLI refer to the Cisco 800 Series Routers Software Configuration Guide for instructions on configuring the router Cisco 836 Router and SOHO 96 Router Hardware Installation Guide P2338 E 78 15281 02 Chapter2 Installation Installing the Router W Connecting the AC Adapter To connect the power supply follow the steps given after Figure 2 4 Figure 2 4 depicts a Cisco 836 router but the process also applies to the
3. port on the splitter 4 One end of the first Other end of the second unshielded Category 5 cable that connects the U port on the NT1 box to the splitter unshielded Category 5 cable connects to the wall jack Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 PEN Chapter2 Installation HI Using the Router LEDs to Check Links Step 1 Step 2 Step 3 Step 4 Perform the following steps to connect the Cisco 836 router s ISDN port to the ISDN service provider Connect one end of the orange ISDN S T cable to the Cisco 836 router s ISDN S T port Connect the other end of the orange ISDN S T cable to the S T port on the NT1 box Connect the first unshielded Category 5 cable from the U port on the NT1 box to the telephone line port on the splitter Connect the second unshielded Category 5 cable from the telecommunication service port on the splitter to the wall jack to allow a link to the network service provider Note amp There are RJ 45 connectors at both ends of the default orange ISDN S T cable used in the preceding procedure However an RJ 45 to RJ 11 ISDN S T cable is available upon request if the wall jack at the site requires an RJ 11 connector Contact your router reseller for the appropriate cable Note The cable for connecting the NT1 box to the splitter is not included in the accessory kit The user must provide this cable Using the Rout
4. that the work offline option is unchecked e In Netscape the default selection in the File menu is set to work online Enter the universal resource locator URL http 10 10 10 1 The CRWS home page will appear in one or two minutes 78 15281 02 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide n Chapter2 Installation W Mounting the Router fe Tip Step 4 Step 5 Step 6 Step7 If the CRWS home page does not appear when you enter the URL http 10 10 10 1 test the connection between the PC and the router by doing the following 1 Check that the OK LED on the router is on and check the cable connection between the router and the PC 2 Ifthe CRWS home page still does not appear verify that the web browser s work offline option is disabled 3 If the web page still does not appear verify that your PC is automatically configured to receive an IP address Follow the instructions in the Cisco Router Web Setup Troubleshooting Guide section which is available on Cisco com 4 If the PC is configured to automatically receive an IP address but the web page still does not appear select Start Run type winipcfg in the Run window and examine the address in the IP address field The address should be in the format 10 10 10 X in which X is a number that is equal to or greater than 2 for example 10 10 10 2 or 10 10 10 3 If the IP address is not in this format verify that an
5. the dial backup function allowing you to connect the ISDN S T port to the ISDN service provider as a backup link to the WAN port in case the ADSL service goes down The Cisco 836 router supports both the dial backup and remote management features the Cisco SOHO 96 router supports only the remote management function Note To make a connection to the ISDN service you need to connect the orange ISDN S T cable to the ISDN port To connect the router s ISDN S T port to the ISDN service provider follow the steps given after Figure 2 6 This procedure applies to both the Cisco 836 router and the Cisco SOHO 96 router Note The user must provide the two unshielded Category 5 cables that connect the NT1 box to the splitter and that connect the splitter to the wall jack Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 240 i 78 15281 02 Chapter2 Installation Installing the Router Figure 2 5 Connecting the ISDN Port to the ISDN Service Provider 1 ISDN S T port on the Cisco 836 router lt 8 ADSL splitter provided by ADSL service provider 2 Network termination 1 Other end of the first NT1 box unshielded Category 5 cable that connects to the telephone line port on the splitter 3 RJ 45 end of the ISDN S T One end of the second cable that connects the ISDN S T port to the S T port on unshielded Category 5 cable that connects the the NT1 box telecommunication service
6. CHAPTER Installation This chapter provides information on the following topics e Preparing for Installation e Preventing Damage to the Router e Installing the Router e Using the Router LEDs to Check Links e Mounting the Router Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 PEE Chapter2 Installation Preparing for Installation Preparing for Installation Safety Warnings A This section provides information on safety mounting of the router and unpacking of the router box This section provides safety warnings and electrostatic and router damage information for the Cisco 836 and Cisco SOHO 96 routers Before installing the router read the following warnings Warning A Only trained and qualified personnel should be allowed to install or replace this equipment Warning A Read the installation instructions before you connect the system to its power source Warning A Before working on a system that has a standby off switch turn off the power switch to standby and unplug the power cord Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 Cha
7. Cisco SOHO 96 router The connection steps apply to both the Cisco 836 router and the Cisco SOHO 96 router Warning The device is designed to work with TN power systems Warning This product relies on the building s installation for short circuit overcurrent protection Ensure that a fuse or circuit breaker no larger than 120 VAC 15A U S 240 VAC 16A international is used on the phase conductors all current carrying conductors Figure 2 4 Connecting the AC Adapter 82712 1 Cisco 836 router 4 Desktop power supply 2 Router input jack 5 Power cord plug 3 Power cord Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 PEN Chapter2 Installation W installing the Router Step 1 Step 2 Step 3 Perform the following steps to connect the router to the AC adapter Connect one end of the power supply cable to the router s input jack Connect the other end of the power supply cable to the desktop power adapter Plug the power cord of the desktop power adapter into an electrical outlet Note Be sure to use the power supply that was shipped with your router Although you may be able to connect another Cisco power supply to your router that power supply may not provide all the features that are provided by the power supply that shipped with your router Connecting ISDN Port to ISDN Service Provider amp The Cisco 836 router is designed with
8. Ethernet adapter name is visible in the Adapter field If there is no name in the field return to Step 3 in the Checking the PC Configuration section on page 2 46 and add TCP to the list of protocols Then return to the Using Cisco Router Web Setup to Configure the Router section on page 2 47 and complete the procedure If you have no special configuration requirements click the Router Setup link on the home page and then click Easy Setup This may appear as Quick Setup on some models Then enter the username and password provided to you by your Internet service provider and click Apply If you need to configure special features such as Network Address Translation NAT click the appropriate links on the home page and complete the configuration screens Click the Password link on the home page and set a password for the router Click the Test Connection link on the home page and allow the connection to be tested Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 Chapter2 Installation Mounting the Router W Step8 Select Start Run and type winipcfg in the Open field of the Run window When the IP Config window appears click Release to release the PC s IP address Then click Renew to renew the PC s IP address Alternatively open the Run window and enter ipconfig release to release the PC s IP address Then enter ipconfig renew to renew the IP address of the PC
9. ISDN cable cable that connects to the that connects to the splitter ADSLoISDN port on the router 2 ADSL splitter provided by 5 Other end of the unshielded ADSL service provider Category 5 cable that connects to the wall jack 3 RJ 11 end of an unshielded Category 5 cable that connects to splitter amp Note The user has to provide the unshielded Category 5 cable to connect to the splitter Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 236 78 15281 02 Chapter2 Installation Step 1 Step 2 Step 3 Installing the Router W Perform the following steps to connect the ADSL line to a cable wall jack Connect the RJ 11 end of the ADSL over ISDN cable to the ADSLoISDN port on the router Connect the other RJ 11 end of the ADSL over ISDN cable to the splitter s local ADSL connector port Connect the unshielded Category 5 cable from the splitter s outside ADSL port to a wall jack Connecting a Terminal or PC to the Router s Console Port Optional You can connect either a terminal or a PC to the router s console port You can use the terminal or PC for configuring the software via the CLI or for troubleshooting To connect a terminal or PC follow the steps given after Figure 2 3 Figure 2 3 shows a Cisco 836 router but it also applies to the Cisco SOHO 96 router The connection procedure applies to both the Cisco 836 router and the Cisco SOHO 96 router Note
10. LI 4 Connect the router to the power source and turn on the router 5 Verify the links using the router LEDs Connecting Ethernet Devices You can use a cable to connect an Ethernet devices to the router s LAN port Connecting a Server PC or Workstation Follow the steps given after Figure 2 1 to connect the router to a PC with an Ethernet network interface card NIC installed or to connect a server or workstation to the router Figure 2 1 shows a Cisco 836 router but it also applies to a Cisco SOHO 96 router The procedure applies to both the Cisco 836 router and the Cisco SOHO 96 router The Ethernet port on the Cisco 836 router and the Cisco SOHO 96 router supports the auto crossover function whose autosensing ability allows the router to connect automatically to the hub or PC 78 15281 02 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 7 Chapter 2 Installation W installing the Router Figure 2 1 Connecting a Server PC or Workstation to the Router 82711 1 Cisco 836 router 4 PC 2 One end of the yellow 5 Other end of the Ethernet cable Ethernet cable that connects that connects to the RJ 45 port to Ethernet port 4 on the on the network interface card router NIC 3 Ethernet port 4 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 234 E 78 15281 02 _ Chapter 2 Installation Step 1 Step 2 S Installing the Router
11. N S T cable the lavender ADSL cable and the black power cord from the box Gather the Ethernet devices to be connected to the router hub server workstation or PC If you plan to connect an analog telephone or fax machine gather these devices You must also provide the telephone cable to connect each device 78 15281 02 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide n Chapter2 Installation W Preventing Damage to the Router Step3 If you plan to configure the software using a terminal or PC connected to the router provide the terminal or PC amp Note Unless otherwise specified a lavender straight through RJ 11to RJ 11 cable is provided as the ADSL cable The user can select one of two other cables instead a crossover RJ 11 to RJ 11 ADSL cable or a straight through RJ 11 to RJ 45 ADSL cable Each router is supplied with only one ADSL cable which the user selected during the ordering process Note The optional orange ISDN S T cable used for connecting a Cisco 836 router s ISDN port to the ISDN service provider is for dial backup and remote management The Cisco SOHO 96 router needs this cable for remote management The user may order this optional cable additionally Note There are six different power cords Each was designed to meet the specifications of the cable wall jack for a particular country Each of the six power cords is different from the others The default cord sho
12. Step 9 Open a web browser on the PC and connect to a website The router installation is complete when you have connected to a website Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 PE Chapter2 Installation W Mounting the Router Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 250 ff 78 15281 02
13. TO provided equipment or connection hardware Any hardwired connection other than by a nonremovable connect one time only plug must be made only by PTO staff or suitably trained engineers 78 15281 02 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide n Chapter2 Installation Preparing for Installation A Warning Network hazardous voltages are present in the ISDN cable If you detach the ISDN cable detach the end away from the router first to avoid possible electric shock Network hazardous voltages also are present on the system card in the area of the ISDN port RJ 45 connector regardless of when power is turned off by pressing power switch to standby A Warning Ultimate disposal of this product should be handled according to all national laws and regulations Preventing Electrostatic Discharge Damage Electrostatic discharge ESD is a transfer of electrostatic charge between bodies of different electrostatic potentials such as an operator and a piece of electrical equipment It occurs when electronic components are improperly handled and it can damage equipment and impair electrical circuitry Electrostatic discharge is more likely to occur with the combination of synthetic fibers and dry atmosphere Always follow these steps to prevent ESD when you remove and replace components Step 1 Wear an ESD preventive wrist strap that you provide ensuring that it makes good skin contact
14. W Perform the following steps to connect the PC to Ethernet port 4 or to port 1 2 or 3 on the router Connect one end of the yellow Ethernet cable to Ethernet port 4 on the router Connect the other end of the yellow Ethernet cable to the RJ 45 port on the NIC of the PC server or workstation Note Leave the PCs that you connect to the router turned off until after you complete the router installation You can connect additional PCs to Ethernet ports 1 2 and 3 To verify the connection check that the Ethernet 1 LED on the front panel is on after you complete the router installation Connecting an ADSL Line A The procedure for connecting an ADSL line depends on the router and in some cases on the location Figure 2 2 shows how to connect the ADSL line to a cable wall jack Follow the steps given after Figure 2 2 to connect the ADSL line to a cable wall jack Figure 2 2 depicts a Cisco 836 router but it also applies to the Cisco SOHO 96 router The connection steps apply to both the Cisco 836 router and the Cisco SOHO 96 router Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 2 35 Chapter 2 Installation W installing the Router Figure 2 2 Connecting an ADSL Line to a Wall Jack 1 One end of the ADSL over J4 RJ 11 end of the ADSLoISDN ISDN ADSLo
15. er LEDs to Check Links Use the LEDs on the front of the router to check the links between the router and any attached Ethernet devices or telephone See Table 1 2 on page 1 5 to verify the link status of devices attached to the Cisco 836 and Cisco SOHO 96 routers Cisco 836 Router and SOHO 96 Router Hardware Installation Guide Ka 78 15281 02 Chapter2 Installation Mounting the Router W Mounting the Router You can mount the router on one of the following surfaces e Table or other horizontal surface e Wall or other vertical surface Mounting on a Table Place the router firmly on a table and perform the tasks identified in the Installing the Router section on page 2 33 A Caution Do not cover or obstruct the router vents which are located on the sides of the router If the vents are covered or obstructed overheating could occur and cause damage to the router Mounting on a Wall You can mount the router on a wall or other vertical surface by using the molded mounting brackets on the bottom of the router and two number six 3 4 in M3 5 x 20 mm screws You must provide the screws Figure 2 7 shows the mounting brackets A Caution If you are mounting the router on drywall use two hollow wall anchors 1 8 in with 5 16 in drill bit or M3 with 8 mm drill bit to secure the screws If the screws are not properly anchored the strain of the network cable connections could pull the router from the wa
16. ll Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 a 243 Chapter2 Installation W Mounting the Router Figure 2 6 Wall Mounting Brackets Bottom of Router OA ee es O Ea O l 1 Front panel of router 3 Distance between two mounting brackets 7 5 8 in or 19 35 cm 2 Mounting bracket 4 Bottom of router The following conditions must be met when you mount the router e Because you will use the LEDs as status and problem indicators the LEDs on the front panel must face upward and must be easily visible e The back panel must face downward to reduce strain on the cable connections e The power supply must rest on a horizontal surface such as the floor or a table If the power supply is not supported it could place strain on the power supply cable and cause it to disconnect from the connector on the router back panel To mount the router on a wall follow the steps given after Figure 2 7 Cisco 836 Router and SOHO 96 Router Hardware Installation Guide P2446 i 78 15281 02 Chapter2 Installation Mounting the Router W Figure 2 7 Mounting the Router on a Wall Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 E Chapter2 Installation W Mounting the Router Step 1 Step 2 Step 3 Two number six 3 4 in screws Maximum distance between the router a
17. nd the power supply 6 ft 1 8 m Distance between the two screws 7 5 8 in 19 35 cm Horizontal surface for placing the power supply Cisco 836 router Distance between the screw and the wall 1 8 in 0 32 cm 4 Mounting brackets Perform the following steps to mount the router on the wall Secure two screws 7 5 8 inches 19 35 centimeters apart into a wall and 1 8 inch 0 32 centimeter from the wall Hang the router on the screws as shown in Figure 2 8 Place the power supply on a horizontal surface Configuring the Router When you finish installing the router you must configure the router software First check the PC configurations to ensure that all the connected PCs will be able to communicate with the router Then configure the router software using the web interface Checking the PC Configuration Each PC that is connected to the router must be configured to use TCP IP and to obtain its IP address automatically Follow these steps to configure each PC that is running Microsoft Windows NT or Microsoft Windows 95 98 2000 Windows ME and Windows XP If the PC is running a different version of Microsoft Windows refer to the documentation that came with the PC Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 Chapter2 Installation Mounting the Router W Step 1 Start the PC and open the Control Panel Step2 Click the Network icon to displa
18. pter2 Installation A Preparing for Installation W Warning A To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Warning A During this procedure wear grounding wrist straps to avoid ESD damage Do not directly touch the backplane during with your hand or any metal tool or you could shock yourself Warning A This equipment is not designed for making emergency telephony calls when the power fails Alternative arrangements should be made for access to emergency services Access to emergency services can be affected by any call barring function of this equipment Warning A To reduce the risk of fire use only No 26 AWG or large telecommunication line cord Warning A This equipment contains a ring signal generator ringer which is a source of hazardous voltage Do not touch the RJ 11 phone port wires conductors the conductors of a cable connected to the RJ 11 port or the associated circuit board when the ringer is active The ringer is activated by an incoming call Warning Ths ISDN connection is regarded as a source of voltage that should be inaccessible to user contact Do not attempt to tamper with or open any public telephone operator P
19. wn in Figure 2 1 is European Union standard specification Preventing Damage to the Router Follow these guidelines when connecting devices to your router e Connect the color coded cables supplied by Cisco Systems to the color coded ports on the back panel e Ifyou must supply your own cables see Appendix A Specifications and Cables for cable specifications If this appendix does not provide specifications for a particular cable we strongly recommend that you order the cable from Cisco Systems e Ifthe symbol of suitability X appears above a port you can connect the port directly to a public network that follows the European Union standards Cisco 836 Router and SOHO 96 Router Hardware Installation Guide 78 15281 02 Chapter2 Installation A Installing the Router W Warning If the symbol of suitability with an overlaid cross appears above a port you must not connect the port to a public network that follows the European Union standards Connecting the port to this type of public network can cause severe injury or damage to your router Installing the Router To install the router you need to perform the following tasks in the following order 1 Connect the Ethernet devices to the router 2 Connect the ADSL line 3 Connect a terminal or PC to the configuration port of the router if you are troubleshooting or configuring the router by using the command line interface C
20. y the Network window Step 3 Verify that TCP IP has been added and associated with the Ethernet adapter TCP IP is shown as a cable icon in the Configuration window on Microsoft Windows 95 and 98 it is shown as a cable icon in the Protocol window on Microsoft Windows NT If the icon is not visible click Add and add the Microsoft TCP IP protocol Step4 To verify that the PC is configured to obtain an IP address automatically click the TCP IP cable icon and select the IP address tab in the TCP IP Properties window Check Obtain an IP address from a DHCP server if it is not checked The IP address and Subnet mask fields should be grayed out Step 5 Click OK to accept all changes and exit this window Then click OK in the Network window Step6 If you are prompted click Yes to reboot the PC For more information on how to configure TCP IP refer to the Cisco Router Web Setup Troubleshooting Guide which is available on Cisco com Using Cisco Router Web Setup to Configure the Router Step 1 Step 2 Step 3 Cisco strongly recommends that inexperienced network administrators use the Cisco Router Web Setup application that has been installed on the router To use this application complete the following steps Start or restart one of the PCs connected to the router through Ethernet port 1 2 3 or 4 Open a web browser Make sure that your browser is set to work in online mode e In Internet Explorer click the File menu and verify
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