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Cisco Systems 80O SERIES Router User Manual
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1. Function Function HUB NO HUB or HUB NO HUB or TO HUB TO PC Button TO HUB TO PC Button Pin IN Position OUT Position 1 TX RX 2 TX RX 3 RX TX 4 Unused Unused 5 Unused Unused 6 RX TX 7 Unused Unused 8 Unused Unused Table B 3 Cisco 803 and Cisco 804 Ethernet Connector Pinouts for Port Only RJ 45 Function Function Function Function HUB NO HUB HUB NO HUB HUB NO HUB HUB NO HUB Button OUT Button IN Button OUT Button IN Pin Position Position Pin Position Position AI RX TX A2 RX TX A3 TX RX A4 Unused Unused AS Unused Unused A6 TX RX A7 Unused Unused A8 Unused Unused E Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Appendix EB Specifications and Cables Port Connector Pinouts W Table B 4 Cisco 804 IDSL Ethernet Connector Pinouts for Port 1 Only RJ 45 Function Function Function Function TO HUB TO PC TO HUB TO PC TO HUB TO PC TO HUB TO PC Button Button Button Button Pin OUT Position IN Position Pin OUT Position IN Position AI RX TX A2 RX TX A3 TX RX A4 Unused Unused AS Unused Unused A6 TX RX AT Unused Unused A8 Unused Unused Table B 5 Cisco 803 and Cisco 804 Ethernet Connector Pinouts for Ports 1 2 and 3 RJ 45 Pin Function Pin Function B1 RX3 B2
2. AppendixB Specifications and Cables Cabling Specifications Hi Ethernet Cable Specifications Table B 13 lists the specifications for straight through and crossover Ethernet cables Refer to the Glossary for definitions of straight through Ethernet cable and crossover Ethernet cable Table B 13 Ethernet Cable Specifications Type Category Shielding 10BASE T Category 3 0r5 Shielded twisted pair STP 10BASE T N A Unshielded twisted pair UTP Maximum Cable Distances Table B 14 provides the maximum distances of Ethernet ISDN IDSL and telephone cables that you can use Table B 14 Maximum Cable Distances Cable Maximum Distance Ethernet cable 328 ft 100 m ISDN S T and U and IDSL 32 8 ft 10 m cables Telephone cable 500 ft 152 m Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 em AppendixB Specifications and Cables WE Cabling Specifications Cisco 800 Series Routers Hardware Installation Guide B 8 78 5373 04 GLOSSARY Numerics 10BASE T The 10 Mbps baseband Ethernet specification that uses two pairs of twisted pair cabling Category 3 or 5 one pair for transmitting data and the other for receiving data B BRI Basic Rate Interface An ISDN interface composed of two bearer channels B channels and one data channel D channel for circuit switched communication of voice video and data C Cisco 800 Fast Step A Windows 95 Win
3. Caution Always connect the orange cable to the orange ISDN S T port on the router Do not connect the cable to a yellow Ethernet port This will damage your router A Caution The Cisco 800 series routers do not support the Australian IUT requirement which specifies that the routers must communicate for 1 2 hour after a power failure If a power failure occurs a Cisco 800 series router stops communicating with other devices Cisco 800 Series Routers Hardware Installation Guide P2410 78 5373 04 Chapter2 Installation Installing Your Router Ml Figure 2 3 Connecting an ISDN Line to Cisco 801 and Cisco 803 Routers without External NT1 Cisco 803 router 11677 1 Connect orange cable to orange ISDN S T port ISDN wall jack 2 Connect other end of cable to ISDN wall jack Figure 2 4 Connecting ISDN to Cisco 801 and Cisco 803 Routers with External NT1 Cisco 803 router 5 Connect NT1 power cord to electrical outlet 1 Connect orange cable to orange ISDN S T port ISDN wall jack a e 2 Connect other end of cable to NT1 e rai 3 Connect ISDN U cable to NT1 4 Connect other end of cable to ISDN wall jack 11676 _J Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 EIN Chapter2 Installation HZ installing Your Router Connecting an ISDN Line to Cisco 802 and
4. Cisco 804 router 1 45 lb 0 66 kg Cisco 804 IDSL router 1 45 Ib 0 66 kg Environmental Operating Ranges Nonoperating temperature 4 to 149 F 20 to 65 C Nonoperating humidity 5 to 95 relative humidity Nonoperating altitude 0 to 15 000 ft 4570 m Operating temperature 32 to 104 F 0 to 40 C Operating humidity 10 to 85 relative humidity Operating altitude 0 to 10 000 ft 3000 m Router Power AC input voltage 100 to 250 VAC Frequency 50 to 60 Hz Power consumption 20W Telephone Port Power Voltage 24V 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide AppendixB Specifications and Cables MI Port Connector Pinouts For information on regulatory compliance refer to the Regulatory Compliance and Safety Information for Cisco 800 Series Routers document that shipped with your router A Warning Ultimate disposal of this product should be handled according to all national laws and regulations Port Connector Pinouts This section provides pinouts for the following connectors Ethernet Table B 2 Table B 3 Table B 4 Table B 5 and Table B 6 Console for connecting a terminal or PC Table B 7 ISDN S T Table B 8 ISDN U Table B 9 IDSL Table B 10 Telephone Table B 11 Power Table B 12 Table B 2 Cisco 801 Cisco 802 and Cisco 802 IDSL Ethernet Connector Pinouts RJ 45
5. Safety gt Warning gt Warning gt Before installing the router read the following warnings Only trained and qualified personnel should be allowed to install or replace this equipment Read the installation instructions before you connect the system to its power source Warning gt Before working on a system that has a standby off switch turn the power to standby and unplug the power cord Warning A Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Warning A The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact Do not attempt to tamper with or open any public telephone operator PTO provided equipment or connection hardware Any hardwired connection other than by a nonremovable connect one time only plug must be made only by PTO staff or suitably trained engineers Warning A Warning A To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Ultimate disposal of this product s
6. concepts A 1 damage preventing 2 4 features 1 2 ports 1 3 unpacking 2 4 to 2 4 Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 S S T interface A 1 safety warnings 2 2 server connecting 2 9 settings network devices 2 6 to 2 7 specifications cabling B 6 system B 1 startup problems 3 2 T table mounting 2 18 telephone connecting 2 14 2 15 ports described 1 2 illustrated 1 5 1 6 temperature specifications B 1 terminal connecting 2 17 TO HUB TO PC button illustrated 1 6 to 1 7 settings 2 6 to 2 7 troubleshooting 3 1 U U interface A 1 United Kingdom master sockets 2 16 unpacking the router 2 4 to 2 4 V voltage specifications Bi Ww wall brackets illustrated 2 19 wall mounting 2 19 to 2 20 warnings installation 2 2 weight specifications Bi workstation connecting 2 9 78 5373 04 Index W Cisco 800 Series Routers Hardware Installation Guide W index Cisco 800 Series Routers Hardware Installation Guide Pia 78 5373 04
7. e Installation Provides information on safety preventing damage unpacking and preparing for installation as well as installing mounting and verifying the connections to your router e Troubleshooting Describes how to identify and solve problems with your router e ISDN and IDSL Concepts Describes how ISDN is implemented on the router e Specifications and Cables Provides router port and cable specifications e Glossary Defines technical terms frequently used in this guide Conventions This section describes the conventions used in this guide N Note Means reader take note Notes contain helpful suggestions or references to additional information and material Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Tee About This Guide HH Conventions A Caution This symbol means reader be careful In this situation you might do something that could result in equipment damage or loss of data A Warning This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with the standard practices for preventing accidents Waarschuwing Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzaken Voordat u aan enige apparatuur gaat werken dient u zich bewust te zijn van de bij elektrische schakelinge
8. gt Caution Always connect the yellow cable or an Ethernet cable to the yellow ports on the router Do not connect the cable to an ISDN S T or U port to an IDSL port or to an NT1 Connecting the cable to the wrong port or NT1 can damage your router Figure 2 1 Connecting a Hub 1 Set HUB NO HUB l or TO HUB TO PC button Piste See router 2 Connect cable to gt e Yellow Ethernet port on Cisco 801 802 or 802 IDSL router e Any yellow Ethernet port on Cisco 803 804 or 804 IDSL router 3 Connect other end of cable to hub 4 If applicable check setting of hub equivalent of router HUB NO HUB button To verify your hub connection verify that one of the following LEDs is on after you have completed the router installation e LINK LED on the Cisco 801 802 or 802 IDSL back panel e LEO LK1 LK2 or LK3 LED on the Cisco 803 or Cisco 804 front panel e ETHERNET 1 2 3 or 4 LED on the Cisco 804 IDSL front panel If the LED is not on see Table 3 2 in Chapter 3 Troubleshooting Cisco 800 Series Routers Hardware Installation Guide 28 W 78 5373 04 Chapter2 Installation Installing Your Router W Connecting a Server PC or Workstation Before connecting the server PC or workstation refer to Table 2 2 to determine how to set the router HUB NO HUB or TO HUB TO PC button Ensure that your device has a 10 or 10 100 Mbps NIC To connect one of thes
9. Ca 11678 in RJ 45 to RJ 11 adapter cable 2 Connect other end of cable to ISDN wall jack If your wall jack has an RJ 11 connector attach RJ 45 to RJ 11 adapter cable to red cable and then connect RJ 11 connector to ISDN wall jack Connecting an IDSL Line A Warning Network hazardous voltages are present in the IDSL cable If you detach the IDSL cable detach the end away from the router first to avoid possible electric shock Network hazardous voltages also are present on the system card in the area of the IDSL port RJ 45 connector regardless of when power is turned to standby A Warning Do not work on the system or connect or disconnect cables during periods of lightning activity A Warning To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord A Caution Always connect the red cable to the red IDSL port on the router Do not connect the cable to a yellow Ethernet port This will damage your router A Caution Cisco 802 IDSL and Cisco 804 IDSL routers do not support the Australian IUT requirement which specifies that the routers must communicate for 1 2 hour after a power failure If a power failure occurs a Cisco 802 IDSL or 804 IDSL router stops communicating with other devices Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 SEE Chapter2 Installation HZ installing Your Router To connect an IDS
10. indicated ISDN B channel sends a packet To IDSL network using IDSL port NT1 LINE CH1 CH1 RXD CH1 TXD CH2 CH2 RXD and CH2 TXD NT1 LINE CHI and CH2 On CHI or CH2 is on when the router has an active data connection and the line speed is 64 kbps CH1 and CH2 are both on when the router has an active data connection and the line speed is 128 or 144 kbps CH1 RXD CH2 RXD Blinking when indicated ISDN B channel receives a packet CH1 TXD CH2 TXD Blinking when indicated ISDN B channel sends a packet 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide E Chapter2 Installation HH Where to Go from Here Table 2 4 Verifying Installation continued Power Link LEDs To Check Normal Patterns To digital LINE CH1 CHI RXD CHI e LINE CHI and CH2 On CHI or CH2 is telephone TXD CH2 CH2 RXD and CH2 on when the router has an active voice TXD connection e CHI RXD CH2 RXD Blinking when indicated ISDN B channel receives a packet e CHI TXD CH2 TXD Blinking when indicated ISDN B channel sends a packet To analog PHI and PH2 On when telephone fax or modem is in use telephone fax or modem 1 You can also pick up the handset and listen for a dial tone Where to Go from Here You have completed the hardware installation and are ready to configure the software Cisco strongly recommends that inexperienced network administrators use the Cisco 800 Fast
11. ISDN BRI U port Connect to ISDN wall jack Power switch On di Standby or no power output Telephone ports Connect to telephone fax machine or modem i 11669 Console port Connect PC or terminal Locking power connector Connect power supply Power switch On dh Standby or no power output 3 ue TO fue Cisco go IDSL ZE Cable lock TO HUB TO PC Use cable for Ethernet port lock to Determines cable physically type for Ethernet Console port Locking power secure device connection Connect PC connector router or terminal Connect power supply Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 _ Chapter 1 Overview Figure 1 9 Cisco 804 IDSL Router Back Panel Ethernet ports Connect Ethernet network devices Se BC Dei IDSL port Power switch Connect to IDSL On wall jack cb Standby or no power output DE Cable lock E DA Use cable TO HUB TO PC nti 8 lock to for Ethernet port 1 physically Determines cable Console port secure type for Ethernet Connect PC or Locking power router device connection terminal connector Connect power supply LEDs Table 1 3 summarizes the function of each LED Table 1 3 LED Functions LED Color Function OK Green On when power is supplied to the router and when the router completes the s
12. cable Perform the following tasks in the following order e To make sure you have cabled the ISDN or IDSL port correctly see the Connecting an ISDN Line or Connecting an IDSL Line sections in Chapter 2 Installation e Make sure the connectors at both ends of each cable are securely connected e Make sure each cable is not physically damaged If it is replace it with a similar cable e Problem with ISDN or IDSL line e Contact your telephone or Internet service provider to determine if there is a problem with your line e Ifthe problem continues call your Cisco reseller No link to digital telephone e One of the following cable related problems Improperly connected cable Damaged cable Perform the following tasks in the following order e To make sure you have cabled the port correctly see the Connecting a Digital Telephone section in Chapter 2 Installation e Make sure the connectors at both ends of each cable are securely connected e Make sure each cable is not physically damaged If it is replace it e Problem with ISDN line e Contact your telephone service provider to determine if there is a problem with your line e Ifthe problem continues call your Cisco reseller No link to analog telephone fax machine or modem PH1 or PH2 LED on Cisco 803 and 804 routers is off e One of the following cable related probl
13. factory or later You can order upgrade kits and have trained and qualified personnel add the memory The Cisco product number for the 8 MB Flash memory upgrade kit is MEM800 8F and the numbers for the DRAM upgrade kits are MEM800 4D and MEM800 8D Cisco 800 Series Routers Hardware Installation Guide 12 g 78 5373 04 Chapter1 Overview Router Ports Summary W Router Ports Summary Table 1 2 lists the Cisco 800 series routers and ports Table 1 2 Router Ports Router Ethernet Ports JISDN Ports Telephone Ports Cisco 801 One ISDN BRI S T None Cisco 802 One ISDN BRI U None Cisco 802 IDSL One IDSL None Cisco 803 Four ISDN BRI S T Two Cisco 804 Four ISDN BRI U Two Cisco 804 IDSL Four IDSL None Front Panels The figures in this section show the front panel of the Cisco 800 series routers Figure 1 1 Cisco 801 Cisco 802 and Cisco 802 IDSL Front Panel OK NTI LINE LAN am Typ H 1800 Sveteyy NT1 LED on Cisco 802 and 802 IDSL routers only 11664 Figure 1 2 Cisco 803 and Cisco 804 Front Panel OK NT LINE LAN RXD vo LKE e Lk2 Li E Pon Ka ci 3 chy MO Vo 11665 NT1 LED on Cisco 804 router only Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 ere Chapter1 Overview BW Back Panels Figure 1 3 Cisco 804 IDSL Front Panel OK NTI UNE Rm ra sa ETHERNET Back Panels The figures in this secti
14. partner does not imply a partnership relationship between Cisco and any other company 0502R Cisco 800 Series Routers Hardware Installation Guide Copyright 2005 Cisco Systems Inc All rights reserved CHAPTER 1 CHAPTER 2 About This Guide vii Audience vii Organization vii Conventions vii Obtaining Documentation ix Cisco com ix Documentation DVD ix Ordering Documentation ix Documentation Feedback x Cisco Product Security Overview x Reporting Security Problems in Cisco Products Obtaining Technical Assistance xi Cisco Technical Support Website xi Submitting a Service Request xii Definitions of Service Request Severity xii Obtaining Additional Publications and Information Overview 1 1 Feature Summary 1 2 Router Ports Summary 1 3 Front Panels 1 3 Back Panels 1 4 LEDs 1 7 Installation 2 1 Safety 2 2 European Union Statements 2 2 Network Termination Point Statement 2 3 ISDN S T Ports Statement 2 3 Preventing Electrostatic Discharge Damage 2 3 Preventing Router Damage 2 4 Unpacking Your Router 2 4 Preinstallation Activities 2 4 Cisco 800 Series Routers Hardware Installation Guide x xii 78 5373 04 HI Contents Installing Your Router 2 5 Connecting Ethernet Devices 2 6 Connecting an ISDN Line 2 10 Connecting an IDSL Line 2 13 Connecting a Digital Telephone 2 14 Connecting an Analog Telephone Fax or Modem 2 15 Connecting a Terminal or PC 2 17 Connecting the Power Supply 2 18
15. provide a TO HUB TO PC button that is equivalent to the HUB NO HUB button on the other Cisco 800 series routers This button is associated with the Ethernet port on the Cisco 802 IDSL router and with Ethernet port 1 on the Cisco 804 IDSL router The setting of this button determines the cable type straight through or crossover that you will use to connect an Ethernet device The cable used to connect a device to a telephone port 78 5373 04 Glossary W Cisco 800 Series Routers Hardware Installation Guide Bi Glossary Cisco 800 Series Routers Hardware Installation Guide goen 78 5373 04 A accessory kit 2 4 adapter included 2 4 altitude specifications Bi analog telephone 2 15 back panels illustrated 1 4 to 1 7 B channels A 1 brackets illustrated 2 19 BRI A 1 C cable lock illustrated 1 4 to 1 7 cables and router damage 2 4 distances maximum B 7 Ethernet types 2 6 included with router 2 4 specifications B 6 caution statements defined viii Cisco reseller contacting 3 7 connecting analog telephone 2 15 digital telephone 2 14 Ethernet devices 2 6 fax 2 15 hubs 2 8 IDSL line 2 13 ISDN line 2 10 to 2 13 INDEX modem 2 15 PC 2 9 2 17 power supply 2 18 server 2 9 telephones 2 14 2 15 terminal or PC 2 17 workstation 2 9 console port description 1 2 illustrated 1 4 to 1 7 conventions hazard vii D damage electrostatic discharge ESD 2 3 router preventing 2 4 D c
16. utstyr m du vare oppmerksom p de faremomentene som elektriske kretser inneb rer samt gj re deg kjent med vanlig praksis n r det gjelder unng ulykker Aviso Este s mbolo de aviso indica perigo Encontra se numa situa o que Ihe poder causar danos f sicos Antes de come ar a trabalhar com qualquer equipamento familiarize se com os perigos relacionados com circuitos el ctricos e com quaisquer pr ticas comuns que possam prevenir poss veis acidentes Cisco 800 Series Routers Hardware Installation Guide gem 78 5373 04 About This Guide jAtencion Varning Obtaining Documentation W Este simbolo de aviso significa peligro Existe riesgo para su integridad fisica Antes de manipular cualquier equipo considerar los riesgos que entrafia la corriente el ctrica y familiarizarse con los procedimientos estandar de prevencion de accidentes Denna varningssymbol signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utf r arbete pa n gon utrustning m ste du vara medveten om farorna med elkretsar och k nna till vanligt f rfarande f r att f rebygga skador Obtaining Documentation Cisco com Cisco documentation and additional literature are available on Cisco com Cisco also provides several ways to obtain technical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems You can access the most current
17. we strive to correct all vulnerabilities quickly If you think that you might have identified a vulnerability in a Cisco product contact PSIRT e Emergencies security alert cisco com e Nonemergencies psirt cisco com Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 About This Guide D Obtaining Technical Assistance W Tip We encourage you to use Pretty Good Privacy PGP or a compatible product to encrypt any sensitive information that you send to Cisco PSIRT can work from encrypted information that is compatible with PGP versions 2 x through 8 x Never use a revoked or an expired encryption key The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list http pgp mit edu 1137 1 pks lookup search psirt 40cisco com amp op index amp exact on In an emergency you can also reach PSIRT by telephone e 1877 228 7302 e 1408 525 6532 Obtaining Technical Assistance For all customers partners resellers and distributors who hold valid Cisco service contracts Cisco Technical Support provides 24 hour a day award winning technical assistance The Cisco Technical Support Website on Cisco com features extensive online support resources In addition Cisco Technical Assistance Center TAC engineers provide telephone support If you do not hold a valid Cisco service contract contact your reseller Cisco Techn
18. 1 and Cisco 803 Routers e Connecting an ISDN Line to Cisco 802 and Cisco 804 Routers Connecting an ISDN Line to Cisco 801 and Cisco 803 Routers Outside of North America you might need to provide an external NT1 device and the ISDN U cable that connects the NT1 to the ISDN wall jack Contact your telephone service provider to supply the following information e Whether you must supply an external NT1 and the ISDN U cable e If necessary the names of NT1 vendors In North America you must provide an external NT1 and the ISDN U cable that connects the NTI to the ISDN wall jack Contact your telephone service provider for a list of NT1 vendors To connect an ISDN line to a Cisco 801 or Cisco 803 router without an external NT1 follow the steps in Figure 2 3 on page 2 11 To connect an ISDN line to a Cisco 801 or Cisco 803 router with an external NT1 follow the steps in Figure 2 4 on page 2 11 A Warning Network hazardous voltages are present in the ISDN cable If you detach the ISDN cable detach the end away from the router first to avoid possible electric shock Network hazardous voltages also are present on the system card in the area of the ISDN port RJ 45 connector regardless of when power is turned to standby A Warning Do not work on the system or connect or disconnect cables during periods of lightning activity A Warning To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord A
19. 4 Straight through N A N A workstation routers Ethernet ports 1 2 3 Server PC or Cisco 804 IDSL router Straight through N A N A workstation Ethernet ports 2 3 4 1 Cisco provides a yellow straight through cable You provide crossover or additional straight through cables For details on cables refer to Appendix B Specifications and Cables 2 Hub vendors choose different names for the button controlling cable selections This table uses the Cisco 1528 Micro Hub 10 100 with an MDI MDI X button as an example Determine the button name and setting for your particular hub Refer to your hub documentation for details 3 On Cisco 803 and Cisco 804 routers the HUB NO HUB button affects only Ethernet port 4 On Cisco 804 IDSL routers the TO HUB TO PC button affects only Ethernet port 1 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide Installing Your Router Chapter2 Installation HZ installing Your Router Connecting Hubs If you have a Cisco 803 804 or 804 IDSL router you can connect as many as four hubs Before connecting a hub see Table 2 2 and do the following e Choose Ethernet cables e On the router set the HUB NO HUB or TO HUB TO PC button e On the hub set the HUB NO HUB button or its equivalent Follow the steps in Figure 2 1 to connect a hub to a Cisco 800 series ISDN or IDSL router This figure shows a Cisco 803 router with four Ethernet ports
20. Cisco 804 Routers To connect an ISDN line to Cisco 802 and Cisco 804 routers follow the steps in Figure 2 5 A Warning Network hazardous voltages are present in the ISDN cable If you detach the ISDN cable detach the end away from the router first to avoid possible electric shock Network hazardous voltages also are present on the system card in the area of the ISDN port RJ 45 connector regardless of when power is turned to standby gt Warning Do not work on the system or connect or disconnect cables during periods of lightning activity gt Warning To reduce the risk of fire use only No 26 AWG or larger telecommunications line cord gt Caution Always connect the red cable to the red ISDN U port on the router Do not connect the cable to a yellow Ethernet port This will damage your router gt Caution The Cisco 800 series routers do not support the Australian IUT requirement which specifies that the routers must communicate for 1 2 hour after a power failure If a power failure occurs a Cisco 800 series router stops communicating with other devices Cisco 800 Series Routers Hardware Installation Guide 212 78 5373 04 Chapter2 Installation Installing Your Router Ml Figure 2 5 Connecting ISDN to Cisco 802 or Cisco 804 Routers Cisco 804 router ISDN wall jack 1 Connect red cable to red ISDN U port ISDN wall jack all
21. Cisco SYSTEMS Cisco 800 Series Routers Hardware Installation Guide Corporate Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 WS Customer Order Number DOC 785373 Text Part Number 78 5373 04 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The following information is for FCC compliance of Class A devices This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cau
22. Cisco documentation at this URL http www cisco com univercd home home htm You can access the Cisco website at this URL http www cisco com You can access international Cisco websites at this URL http www cisco com public countries_languages shtml Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package which may have shipped with your product The Documentation DVD is updated regularly and may be more current than printed documentation The Documentation DVD package is available as a single unit Registered Cisco com users Cisco direct customers can order a Cisco Documentation DVD product number DOC DOCDVD from the Ordering tool or Cisco Marketplace Cisco Ordering tool http www cisco com en US partner ordering Cisco Marketplace http www cisco com go marketplace Ordering Documentation You can find instructions for ordering documentation at this URL http www cisco com univercd cc td doc es_inpck pdi htm 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide About This Guide HZ Documentation Feedback You can order Cisco documentation in these ways e Registered Cisco com users Cisco direct customers can order Cisco product documentation from the Ordering tool http www cisco com en US partner ordering e Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco Sy
23. G LK1 LK2 or LK3 LED on the damaged If it is replace it front panel blinks On the Damaged Cisco 804 IDSL router the cable ETHERNET 1 2 3 or 4 LED on the front panel blinks e Improperly e Run the NIC diagnostic supplied by the functioning NIC on server PC or workstation vendor to make sure it is functioning properly If it is not replace it If the problem continues call your Cisco reseller Connection to an Ethernet device is intermittent or lost On Cisco 801 802 and 802 IDSL routers the LINK LED on the back panel is off On Cisco 803 and 804 routers the LK LK1 LK2 or LK3 LED on the front panel is off On the Cisco 804 IDSL router the ETHERNET 1 2 3 or 4 LED on the front panel is off A cable related problem Disconnected cable Damaged cable Make sure the connectors at both ends of the cable are securely connected Make sure the cable is not physically damaged If it is damaged replace it Improperly functioning NIC on server PC or workstation Run the NIC diagnostic supplied by the vendor to determine if it is functioning properly If it is not replace it 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide Chapter 3 Troubleshooting HZ Problems After Router Is Running Table 3 3 Problems After Router Is Running continued Symptom Problem Solutions If the problem continues call your Cisco r
24. IDSL network and 804 IDSL Telephone ports Cisco 803 and 804 Provide connection to telephone fax machine or modem which are connected to telephone services through ISDN line Internal Network Termination 1 Cisco 802 and 804 Eliminates need for an external NT1 in North NT1 America Flash memory All 8 MB of Flash memory Dynamic RAM DRAM All 4 MB of DRAM Easily distinguishable ISDN All ISDN B channel LEDs in a different color B channel LEDs from other LEDs Ease of installation All Color coded ports and cables to reduce the chance of error Cisco IOS software All Supports Cisco IOS software Cisco 800 Fast Step application All Provides a Windows 95 Windows 98 and Windows NT based software tool for basic configurations Console port All Provides connection to terminal or PC for software configuration using command line interface and for troubleshooting N Note The console port is a service port Cable lock All Provides a way to physically secure the router Locking power connector All Locks power connector in place Wall mount feature All Brackets on router bottom provide a way to mount router on wall or vertical surface 1 Although the ISDN U interfaces on the Cisco 802 and Cisco 804 routers provide internal NT 1s the routers themselves do not function as NT 1s You cannot connect S T devices to Cisco 802 and Cisco 804 routers 2 An additional 8 MB of Flash memory and 4 or 8 MB of DRAM can be added at the
25. L CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCSP CCVP the Cisco Square Bridge logo Follow Me Browsing and StackWise are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn and iQuick Study are service marks of Cisco Systems Inc and Access Registrar Aironet ASIST BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Empowering the Internet Generation Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step FormShare GigaDrive GigaStack HomeLink Internet Quotient IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard LightStream Linksys MeetingPlace MGX the Networkers logo Networking Academy Network Registrar Packet PIX Post Routing Pre Routing ProConnect RateMUX ScriptShare SlideCast SMARTnet StrataView Plus TeleRouter The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word
26. L line to Cisco 802 IDSL and Cisco 804 IDSL routers follow the steps in Figure 2 6 Figure 2 6 Connecting the IDSL Cable to Cisco IDSL Routers Cisco 804 IDSL router G 1 Connect red cable IDSL wall jack to red IDSL port wall jack 30773 2 Connect other end of cable to IDSL wall jack RJ 45 to RuJ 11 t adapter cable If your wall jack has an RJ 11 connector attach RJ 45 to RJ 11 adapter cable to red cable and then connect RJ 11 connector to IDSL wall jack Connecting a Digital Telephone You can connect a digital telephone also known as an ISDN telephone to the ISDN S T port on Cisco 801 and Cisco 803 routers This device connects to basic telephone services through the ISDN line Cisco 800 Series Routers Hardware Installation Guide 214 78 5373 04 Chapter2 Installation Installing Your Router Ml To connect a digital telephone follow the steps in Figure 2 7 You must provide the following equipment e NTI with two S T interfaces and one U interface e Telephone cable to connect digital telephone This cable is usually provided with the telephone e ISDN U cable that connects the NTI to the ISDN wall jack Figure 2 7 Connecting Digital Telephone to Cisco 801 and Cisco 803 Routers Cisco 803 router Ba nr 6 Connect NT1 power cord to 1 Connect orange cable electrical outlet to orange ISDN S T port 2 Connect othe
27. Mounting Your Router 2 18 Mounting ona Table 2 18 Mounting on a Wall 2 19 Verifying Installation 2 20 Where to Go from Here 2 22 CHAPTER 3 Troubleshooting 3 1 Problems During First Startup 3 2 Problems After First Startup 3 3 Problems After Router Is Running 3 5 When Contacting Your Cisco Reseller 3 7 APPENDIX A ISDN and IDSL Concepts A 1 appenpix B Specifications and Cables B 1 System Specifications B 1 Port Connector Pinouts B 2 Cabling Specifications B 6 Ethernet Cable Specifications B 7 Maximum Cable Distances B 7 GLOSSARY INDEX Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 About This Guide This preface discusses the audience organization and conventions used in this guide Audience This guide is intended for service technicians with all levels of experience in installing routers The goal of all technicians is to connect the router to the network as quickly as possible Where relevant this guide explains how the router is implemented and why Conceptual information is usually in a separate section or appendix so that technicians who are not interested can skip this information Organization This guide contains the following information e About This Guide Describes audience organization conventions used in this guide and how to access related documentation e Overview Contains router features and a description of router LEDs ports and other components
28. RX3 B3 TX3 B4 Unused BS Unused B6 TX3 B7 Unused B8 Unused C1 RX2 C2 RX2 C3 TX2 C4 Unused C5 Unused C6 TX2 C7 Unused C8 Unused DI RX1 D2 RX1 D3 TX1 D4 Unused DS Unused D6 TX1 D7 Unused D8 Unused Table B 6 Cisco 804 IDSL Ethernet Connector Pinouts for Ports 2 3 and 4 RJ 45 Pin Function Pin Function Bl RX4 B2 RX4 B3 TX4 B4 Unused BS Unused B6 TX4 B7 Unused B8 Unused C1 RX3 C2 RX3 C3 TX3 C4 Unused C5 Unused C6 TX3 C7 Unused C8 Unused DI RX2 D2 RX2 Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Appendix B Specifications and Cables HI Port Connector Pinouts Table B 6 Cisco 804 IDSL Ethernet Connector Pinouts for Ports 2 3 and 4 RJ 45 continued Pin Function Pin Function D3 TX2 D4 Unused DS Unused D6 TX2 D7 Unused D8 Unused Table B 7 Console Connector Pinouts RJ 45 5 Function RTS DTR TXD GND GND RXD DSR DI Ji Olli WY i ra CTS Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Appendix EB Specifications and Cables Port Connector Pinouts The console port is configured as a data communications equipment DCE device The default parameters for the console port are as follows e 9600 baud e 8 data bits e No parity e One stop bit Table B 8 5 ISDN S T Connector Pinouts RJ 45 Function Un
29. Step application Use the Cisco 800 Fast Step CD ROM and online help If you are an experienced network administrator and want to use the CLI to configure the software refer to the Cisco 800 Series Routers Software Configuration Guide Cisco 800 Series Routers Hardware Installation Guide SCH 78 5373 04 CHAPTER Troubleshooting This chapter describes problems that could occur with the Cisco 800 series router hardware reasons for the problems and steps to solve the problems The problems are grouped as follows e Problems during first startup e Problems after first startup e Problems after router is running For information on problems that could occur with the software refer to the Cisco 800 Series Routers Software Configuration Guide Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 E Chapter3 Troubleshooting HI Problems During First Startup Problems During First Startup Table 3 1 lists problems that could occur after you turn on the power switch for the first time Table 3 1 Problems During First Startup Symptom Problem Solutions All LEDs No power to Perform the following steps in the following order including OK fouler e Make sure that the power switch is ON LED are off e Make sure that all connections to and from the power supply are securely connected e Make sure that the power outlet has power e Ifthe problem continues the router might have a faulty power supply C
30. Warning A This equipment contains a ring signal generator ringer which is a source of hazardous voltage Do not touch the RJ 11 phone port wires conductors the conductors of a cable connected to the RJ 11 port or the associated circuit board when the ringer is active The ringer is activated indicated by a clicking sound by an incoming call Caution Do not connect the router telephone ports to the telephone wall jack These ports are not meant for direct connection to a public network This connection can damage your router Figure 2 8 Connecting an Analog Telephone Fax or Modem to Cisco 803 and Cisco 804 Routers Cisco 804 router 1 Connect telephone cable to gray PHONE 1 or PHONE 2 port pe If you are connecting only one device use PHONE 1 port il Analog telephone 11679 2 Connect other end of cable to telephone fax machine or modem Table 2 3 Recommended Vendors for United Kingdom Master Sockets Vendor Name Product Name For More Information RS Components Avro Pacific Telephone Ring http www rswww com Adapter part number 303 2000 Tandy Export Adapter http www tandy co uk part number 2797057 Cisco 800 Series Routers Hardware Installation Guide Ka 78 5373 04 Chapter2 Installation Installing Your Router Ml Connecting a Terminal or PC You can connect e
31. When mounting the router the following conditions must be met e Because you will use the LEDs as status and problem indicators the LEDs on the front panel must face upward and be easily visible e The back panel must face downward to reduce strain on the cable connections e The power supply must rest on a horizontal surface such as the floor or a table If the power supply is not supported it might place strain on the power supply cable and cause it to disconnect from the connector on the router back panel To mount the router follow the steps in Figure 2 12 The last page of this manual provides a template for measuring the distance between the screws Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 SEN Chapter2 Installation BI Verifying Installation Figure 2 12 Mounting Router on Wall 1 Secure two screws 7 inches 19 35 cm apart in a wall and in 0 32 cm from the wall D r Wall mount Y screw je Front panel Wall gt Mounting Wall mount brackets screw 2 Hang router on screws in 0 32 cm TG Screw 11672 IG Maximum distance 6 ft 18 m Il 3 Place power supply on horizontal surface Verifying Installation Verify the cable connections links by checking the LEDs listed in Table 2 4 If the LEDs are not on see Chapter 3 Troubleshooting The LINK LED is on t
32. aining Additional Publications and Information Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information After you describe your situation the TAC Service Request Tool provides recommended solutions If your issue is not resolved using the recommended resources your service request is assigned to a Cisco TAC engineer The TAC Service Request Tool is located at this URL http www cisco com techsupport servicerequest For S1 or S2 service requests or if you do not have Internet access contact the Cisco TAC by telephone S1 or S2 service requests are those in which your production network is down or severely degraded Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly To open a service request by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 704 55 55 USA 1 800 553 2447 For a complete list of Cisco TAC contacts go to this URL http www cisco com techsupport contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 Your network is down or there is a critical i
33. and 804 Straight through N A MDI IN router HUB NO HUB routers button Ethernet ports 1 2 3 Hub with equivalent to Cisco 804 IDSL router Straight through N A MDI IN router TO HUB TO PC Ethernet ports 2 3 4 button Hub without equivalent Cisco 801 and 802 Straight through OUT MDI X to router HUB NO routers Ethernet port OUT HUB button Cisco 803 and 804 routers Ethernet port Hub without equivalent Cisco 802 IDSL router Straight through OUT MDI X to router TO HUB TO Ethernet port OUT PC button Cisco 804 IDSL router Ethernet port 1 Hub without equivalent Cisco 803 and 804 Crossover N A MDI X to router HUB NO routers OUT HUB button Ethernet ports 1 2 3 Hub without equivalent Cisco 804 IDSL router Crossover N A MDI X to router TO HUB TO Ethernet ports 2 3 4 OUT PC button Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Chapter 2 Installation Table 2 2 Connecting Ethernet Devices continued Router HUB NO Network HUB TO Device Network Device Ethernet Cable HUB TO PC Button Connected to Router Router Port Type Button Setting Setting Server PC or Cisco 801 and 802 Straight through OUT N A workstation routers Ethernet port Cisco 803 and 804 routers Ethernet port Server PC or Cisco 802 IDSL router Straight through OUT N A workstation Ethernet port Cisco 804 IDSL router Ethernet port 1 Server PC or Cisco 803 and 80
34. auses interference to radio or television reception try to correct the interference by using one or more of the following measures e Turn the television or radio antenna until the interference stops e Move the equipment to one side or the other of the television or radio e Move the equipment farther away from the television or radio e Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses Modifications to this product not authorized by Cisco Systems Inc could void the FCC approval and negate your authority to operate the product The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIA
35. cable for use with red ISDN U cable e Product documentation Preinstallation Activities Before you begin installing your Cisco 800 series router perform the following steps Step 1 Order an ISDN BRI line from your telephone service provider For more information refer to the Cisco 800 Series Routers Software Configuration Guide Step If you have a Cisco 801 or Cisco 803 router do the following Cisco 800 Series Routers Hardware Installation Guide 24 Rp 78 5373 04 Chapter 2 Installation Step 3 Step 4 Step 5 Step 6 Step7 Step 8 Step 9 Installing Your Router W e If you are outside of North America ask your telephone service provider if you must provide an external Network Termination 1 NT1 and the ISDN U cable that connects the NT1 to the ISDN wall jack Ask for NT1 vendors if necessary e If you are in North America ask your telephone service provider for external NTI vendors Provide the ISDN U cable that connects the NTI to the ISDN wall jack Be aware of Ethernet ISDN and IDSL cable distance limitations For more information see the Maximum Cable Distances section in Appendix B Specifications and Cables Gather the Ethernet devices to be connected to the router hub server workstation or PC with 10 or 10 100 Mbps network interface card NIC If you have a Cisco 801 or Cisco 803 router and plan to connect a digital telephone you must provide an NT1 w
36. ces to your router e Connect the color coded cables supplied by Cisco Systems to the color coded ports on the back panel e If you must supply your own cable see the Cabling Specifications section in Appendix B Specifications and Cables If this appendix does not provide specifications for a particular cable we strongly recommend ordering the cable from Cisco Systems e Ifthe symbol of suitability J appears above a port you can connect the port directly to a public network that follows the European Union standards A Warning If the symbol of suitability with an overlaid cross appears above a port you must not connect the port to a public network that follows the European Union standards Connecting the port to this type of public network can cause severe injury or damage your router Unpacking Your Router Table 2 1 lists the items that come with your router All these items are in the accessory kit that is inside the box that your router came in If any of the items is missing or damaged contact your customer service representative Table 2 1 Router Box Contents e Power cord black e Desktop power supply e Console cable light blue e DB 9 to RJ 45 adapter for use with light blue console cable e ISDN ST cable orange Cisco 801 and 803 routers e Ethernet cable yellow e ISDN U or IDSL cable red Cisco 802 802 IDSL 804 and 804 IDSL routers e RJ 45 to RJ 11 adapter
37. dows 98 and Windows NT based software tool that ships Application with the Cisco 800 series routers for basic configurations and verification of the router software configuration It also monitors the status of the ISDN interface error detail and usage statistics crossover Ethernet A cable that wires a pin to its opposite pin for example RX is wired to TX cable This cable connects two similar devices for example two data terminal equipment DTE devices or two data communications equipment DCE devices D DRAM Dynamic RAM that stores information in capacitors that must be refreshed periodically E Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Teen WW Glossary EMI ESD F Flash memory HUB NO HUB button IDSL ISDN NIC NT1 Electromagnetic interference The interference by electromagnetic signals that can cause reduced data integrity and increased error rates on transmission channels Electrostatic discharge A transfer of electrostatic charge between bodies of different electrostatic potentials such as an operator and a piece of electrical equipment ESD occurs when electronic components are improperly handled and can damage equipment and impair electrical circuitry ESD is more likely to occur with the combination of synthetic fibers and dry atmosphere The nonvolatile storage that can be electrically erased and reprogrammed so that data can be stored bo
38. e devices to a Cisco 800 series ISDN or IDSL router follow the steps in Figure 2 2 A Caution Always connect the yellow cable or an Ethernet cable to the yellow ports on the router Do not connect the cable to an ISDN S T or U port to an IDSL port or to an NT1 Connecting the cable to the wrong port or NTI can damage your router Figure 2 2 Connecting a Server PC or Workstation 1 Set HUB NO HUB i or TO HUB TO PC button isco 803 router 2 Connect cable to e Yellow Ethernet port on Cisco 801 Cisco 802 or Cisco 802 IDSL router e Any yellow port on Cisco 803 Cisco 804 or Cisco 804 IDSL router 11675 3 Connect other end of cable to server PC or workstation To verify your connection verify that one of the following LEDs is on after you have completed router installation e LINK LED on the Cisco 801 802 or 802 IDSL back panel e LK LK1 LK2 or LK3 LED on the Cisco 803 or Cisco 804 front panel e ETHERNET 1 2 3 or 4 LED on the Cisco 804 IDSL front panel If the LED is not on see Table 3 2 in Chapter 3 Troubleshooting Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 E Chapter2 Installation HZ installing Your Router Connecting an ISDN Line The procedure to connect an ISDN line depends on the router and in some cases your location The following sections describe the following procedures e Connecting an ISDN Line to Cisco 80
39. elf test procedure and begins operating NTI Green Not applicable for Cisco 801 and 803 routers On when the internal NT1 and the ISDN switch are synchronized Blinks when the internal NT1 and the ISDN switch are attempting to synchronize LINE Green On when the ISDN interface and the ISDN terminal device are synchronized LAN Green On when packets are sent to or received from an Ethernet port LAN RXD Green Blinks when an Ethernet port receives a packet LAN TXD Green Blinks when an Ethernet port sends a packet LK LKI Green Cisco 803 and 804 routers only LK2 LK3 On when the Ethernet device is connected Off when the Ethernet device is not connected Blinks when the connection has a problem See the Troubleshooting chapter ETHERNET Green Cisco 804 IDSL routers only 1 2 3 4 On when the Ethernet device is connected Off when the Ethernet device is not connected Blinks when the connection has a problem See the Troubleshooting chapter Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 LEDs Chapter1 Overview E LEDs Table 1 3 LED Functions continued LED Color Function CHI Orange Blinks when placing or receiving a call on the first ISDN B channel On when a call is connected on the first ISDN B channel For IDSL routers see the Note following this table CHI RXD Orange Blinks when packets are received from the first ISDN B channel CH1 TXD Orange Blinks when packets are
40. ems Improperly connected cable Damaged cable Perform the following tasks in the following order e To make sure you have cabled the telephone port correctly see the Connecting an Analog Telephone Fax or Modem section in Chapter 2 Installation e Make sure the connectors at both ends of the cable are securely connected e Make sure the cable is not physically damaged If it is replace it Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Chapter3 Troubleshooting Table 3 2 Problems After First Startup continued Problems After Router Is Running W Symptom Problem Solutions e Problem with ISDN e Contact your telephone service provider to line determine if there is a problem with your line If the problem continues call your Cisco reseller Problems After Router Is Running Table 3 3 lists problems that could occur after the router has been up and running for a while Table 3 3 Problems After Router Is Running Symptom Problem Solutions Problems with Ethernet link e Oneofthe Perform the following tasks in the following On Cisco 801 Cisco 802 following order and Cisco 802 IDSL routers cable related Makesur the connectorsat bothends the LINK LED on the back problems i of the cable are securely connected panel blinks On Cisco 803 Disconnected and 804 routers the LK bl e Make sure the cable is not physically cable
41. erly set router HUB NO HUB or TO HUB TO PC button or hub equivalent of HUB NO HUB button e To make sure you have set buttons correctly see Table 2 2 in Chapter 2 Installation Improperly functioning network interface card NIC on server PC or workstation e Run the NIC diagnostic supplied by the vendor to make sure it is functioning properly If it is not replace it e Ifthe problem continues call your Cisco reseller No link to ISDN or IDSL network NT1 LINE CH1 CH1 RXD CH1 TXD CH2 CH2 RXD or CH2 TXD If you have a Cisco 801 or 803 router in North America or in parts of Europe you might e If outside of North America contact your telephone service provider and ask if you must provide an NT1 and the ISDN U cable that connects the NT1 to the ISDN wall jack In North America you must provide LED is off need to connect the an NT1 and the ISDN U cable Connect router to an external NTI as described in the Connecting an NTI and connect the ISDN Line to Cisco 801 and Cisco 803 NTI to an ISDN wall Routers section in Chapter 2 jack Installation Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 E Chapter 3 Troubleshooting MI Problems After First Startup Table 3 2 Problems After First Startup continued Symptom Problem Solutions e One of the following cable related problems Improperly connected cable Damaged
42. ers will benefit from these publications For current Cisco Press titles and other information go to Cisco Press at this URL http www ciscopress com Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments Each quarter Packet delivers coverage of the latest industry trends technology breakthroughs and Cisco products and solutions as well as network deployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http www cisco com packet iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue streamline their business and expand services The publication identifies the challenges facing these companies and the technologies to help solve them using real world case studies and business strategies to help readers make sound technology investment decisions You can access iQ Magazine at this URL http www cisco com go iqmagazine Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com ipj World class networking train
43. eseller Problems with ISDN or IDSL link CH1 CH1 RXD CHI TXD CH2 CH2 RXD or CH2 TXD are off e Acable related problem Disconnected cable Damaged cable Make sure the connectors at both ends of each cable are securely connected Make sure each cable is not physically damaged If one is damaged replace it e Problem with ISDN or IDSL line Contact your telephone or Internet service provider to determine if there is a problem with your line Connection to an ISDN or IDSL network is lost LINE CH1 CHI RXD CHI TXD CH2 CH2 RXD or CH2 TXD LED is off e A cable related problem Disconnected cable Damaged cable Make sure the connectors at both ends of each cable are securely connected Make sure each cable is not physically damaged If one is damaged replace it e Problem with ISDN or IDSL line Contact your telephone or Internet service provider to determine if there is a problem with your line If the problem continues call your Cisco reseller Problems with link to digital or analog telephone Symptoms include no dial tone a call that is abruptly disconnected and an incoming call that does not cause the device to ring e Acable related problem Disconnected cable Damaged cable Make sure the connectors at both ends of each cable are securely connected Make sure each cable is not physically damaged If one is damaged
44. hannel A 1 digital telephone 2 14 DRAM adding 1 2 electrostatic discharge ESD preventing 2 3 Ethernet cable specifications B 7 cable types 2 6 devices connecting 2 6 port described 1 2 port illustrated 1 4 to 1 7 European Union standards 2 4 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide W index E fax connecting 2 15 Flash memory adding 1 2 frequency specifications Bi front panels illustrated 1 3 hazard statements defined vii HUB NO HUB button illustrated 1 4 to 1 6 settings 2 6 to 2 7 hubs connecting 2 8 humidity specifications Bi IDSL concepts A 1 IDSL LEDs illustrated 1 4 IDSL line connecting 2 13 IDSL port described 1 2 illustrated 1 6 1 7 installation verifying 2 20 warnings 2 2 ISDN concepts A 1 ISDN line connecting 2 10 to 2 13 ISDN S T port described 1 2 illustrated 1 5 ISDN U port described 1 2 illustrated 1 5 1 6 LEDs described 1 7 illustrated 1 3 to 1 6 locking power connector illustrated 1 4 to 1 7 modem connecting 2 15 mounting the router 2 18 network device button settings 2 6 to 2 7 NTI feature 1 2 P panels illustrated 1 4 to 1 7 PC connecting 2 9 2 17 port connector pinouts B 2 to B 6 ports for specific routers 1 3 power problems 3 2 specifications B 1 verifying 2 20 power supply connecting 2 18 power switch illustrated 1 4 to 1 7 preinstallation activities 2 4 router
45. he back panel of Cisco 801 and Cisco 802 routers Cisco 800 Series Routers Hardware Installation Guide 220 78 5373 04 Chapter2 Installation Verifying Installation W Table 2 4 Verifying Installation Power Link LEDs To Check Normal Patterns Power OK On To hub server e Cisco 801 802 and 802 LINK LK LK1 LK2 LK3 ETHERNET PC or IDSL routers LINK LAN 1 2 3 4 LAN On LAN is on when workstation LAN RXD and LAN TXD indicated Ethernet port sends or receives a e Cisco 803 and Cisco 804 packet routers e LAN RXD blinking when an Ethernet port LK LK1 LK2 LK3 receives a packet TAN CAN RAD ang LAN LAN TXD blinking when an Ethernet port TXD sends a packet e Cisco 804 IDSL router ETHERNET LAN RXD TXD 1 2 3 and 4 To ISDN network LINE CH1 CH1 RXD CH1 e LINE CH1 and CH2 On CH1 or CH2 is using ISDN S T port TXD CH2 CH2 RXD and CH2 TXD on when the router has an active voice or data connection CH1 RXD CH2 RXD Blinking when indicated ISDN B channel receives a packet CH1 TXD CH2 TXD Blinking when indicated ISDN B channel sends a packet To ISDN network NT1 LINE CHI CHI RXD e NT LINE CHI and CH2 On CHI or using ISDN CH1 TXD CH2 CH2 RXD and CH2 is on when the router has an active U port CH2 TXD voice or data connection CH1 RXD CH2 RXD Blinking when indicated ISDN B channel receives a packet CH1 TXD CH2 TXD Blinking when
46. he problem continues call your Cisco reseller When Contacting Your Cisco Reseller Some of the solutions instruct you to contact your Cisco reseller Before contacting your reseller have the following information ready e Router model and serial number see the back panel of the router e Maintenance agreement or warranty information e Date you received your router e Brief description of the problem e Brief description of the steps you have taken to solve the problem Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 em Chapter3 Troubleshooting HZ When Contacting Your Cisco Reseller Cisco 800 Series Routers Hardware Installation Guide E 78 5373 04 CHAPTER ISDN and IDSL Concepts This appendix provides further explanation of ISDN and IDSL concepts The Cisco 800 series routers provide one basic rate interface BRI The ISDN BRI service provided by your telephone service provider offers two bearer channels B channels and one data channel D channel The B channel operates at 64 kbps and carries user data The D channel operates at 16 kbps and carries control and signaling information although it can support user data transmission under certain circumstances Cisco 801 and Cisco 803 routers have an ISDN S T port Cisco 802 and Cisco 804 routers have an ISDN U port and Cisco 802 IDSL and Cisco 804 IDSL routers have an IDSL port Outside North America telephone service providers t
47. hould be handled according to all national laws and regulations Warning If the symbol of suitability with an overlaid cross appears above a port you must not connect the port to a public network that follows the European Union standards Connecting the port to this type of public network can cause severe injury or damage your router European Union Statements The following statements apply to Cisco 801 routers and Cisco 803 routers sold in the European Union EU Cisco 800 Series Routers Hardware Installation Guide 22 E 78 5373 04 Chapter2 Installation Preventing Electrostatic Discharge Damage W Network Termination Point Statement This product does not contain a Network Termination Point NTP as defined by ETSI 300 386 2 This product is classified by the manufacturer as Terminal Equipment If you have any additional questions please contact your local network operator ISDN S T Ports Statement These ports have not been classified as directly connected ports to outside cables as defined by CISPR 24 1997 by the manufacturer If you have any additional questions please contact your local network operator Preventing Electrostatic Discharge Damage Electrostatic discharge ESD is a transfer of electrostatic charge between bodies of different electrostatic potentials such as a person and a piece of electrical equipment It occurs when electronic components are improperly handled a
48. ical Support Website The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies The website is available 24 hours a day 365 days a year at this URL http www cisco com techsupport Access to all tools on the Cisco Technical Support Website requires a Cisco com user ID and password If you have a valid service contract but do not have a user ID or password you can register at this URL http tools cisco com RPF register register do Note Use the Cisco Product Identification CPI tool to locate your product serial number before submitting a web or phone request for service You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools amp Resources link under Documentation amp Tools Choose Cisco Product Identification Tool from the Alphabetical Index drop down list or click the Cisco Product Identification Tool link under Alerts amp RMAs The CPI tool offers three search options by product ID or model name by tree view or for certain products by copying and pasting show command output Search results show an illustration of your product with the serial number label location highlighted Locate the serial number label on your product and record the information before placing a service call 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide About This Guide HH Obt
49. ing is available from Cisco You can view current offerings at this URL http www cisco com en US learning index html 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide About This Guide HZ Obtaining Additional Publications and Information Cisco 800 Series Routers Hardware Installation Guide Pv 78 5373 04 CHAPTER 1 Overview The Cisco 800 series routers connect small professional offices or telecommuters over Integrated Services Digital Network ISDN Basic Rate Interface BRI lines to the Corporate LANs and the Internet The routers offer bridging and multiprotocol routing capability between LAN and WAN ports This chapter contains the following topics e Feature Summary e Router Ports Summary e Front Panels e Back Panels e LEDs Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 ere Chapter1 Overview MH Feature Summary Feature Summary Table 1 1 summarizes the features of the Cisco 800 series routers Table 1 1 Cisco 800 Series Feature Summary Feature Routers Description 10BASE T Ethernet port s All Provides connection to 10BASE T 10 Mbps Ethernet networks Compatible with 10 100 Mbps devices ISDN BRI S T port Cisco 801 and 803 Provides connection to ISDN S T network ISDN BRI U port Cisco 802 and 804 Provides connection to ISDN U network IDSL port Cisco 802 IDSL Provides connection to
50. ith two S T interfaces and one U interface a telephone cable to connect the telephone usually this cable is provided with the device and an ISDN U cable that connects the NT1 to the ISDN wall jack If you have a Cisco 803 or Cisco 804 router gather the devices such as an analog telephone fax machine or modem that you plan on connecting to the router You must also provide the telephone cable to connect each device usually this cable is provided with the device If you plan to configure the software using a terminal or PC connected to the router provide the terminal or PC If you plan to mount your router on a wall or vertical surface you need to provide two number six 3 4 in M3 5 x 20 mm screws If the wall on which you mount your router is drywall you instead need to provide two hollow wall anchors 1 8 in with 5 16 in drill bit or M3 with 8 mm drill bit to secure the screws If you plan to use the cable lock feature you need to provide a Kensington or equivalent locking cable Installing Your Router To install the Cisco 800 series routers you need to perform the following tasks in the following order 1 Connect the Ethernet devices to the router Connect the ISDN or IDSL line to the router If you have a Cisco 801 or Cisco 803 router connect an optional digital telephone If you have a Cisco 803 or Cisco 804 router connect an optional analog telephone fax or modem a P WON Connect a terminal or PC to the ro
51. ither a terminal or a PC from which you can configure the software via the CLI or troubleshoot To connect a terminal or PC follow the steps in Figure 2 9 Figure 2 9 Connecting Terminal or PC Cisco 804 router 11680 1 Connect light blue cable to light blue CONSOLE port 3 Connect DB 9 connector to terminal or PC DB X to RJ 45 adapter 2 If necessary connect other end of cable to either DB 9 to RJ 45 adapter or DB 25 to RJ 45 adapter Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 ZA Chapter2 Installation HZ Mounting Your Router Connecting the Power Supply To connect the power supply follow the steps in Figure 2 10 A Warning The device is designed to work with TN power systems A Warning This product relies on the building s installation for short circuit overcurrent protection Ensure that a fuse or circuit breaker no larger than 120 VAC 15A U S 240 VAC 16A international is used on the phase conductors all current carrying conductors A Warning This equipment is intended to be grounded Ensure that the host is connected to earth ground during normal use Figure 2 10 Connecting the Power Supply 1 Press power switch to standby Cisco 803 router 2 Connect power supply cable 5 Press power switch to on 1 Desktop power supply el other end of power cord
52. mpact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Severity 2 S2 Operation of an existing network is severely degraded or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products You and Cisco will commit full time resources during normal business hours to resolve the situation Severity 3 S3 Operational performance of your network is impaired but most business operations remain functional You and Cisco will commit resources during normal business hours to restore service to satisfactory levels Severity 4 S4 You require information or assistance with Cisco product capabilities installation or configuration There is little or no effect on your business operations Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources e Cisco Marketplace provides a variety of Cisco books reference guides and logo merchandise Visit Cisco Marketplace the company store at this URL http www cisco com go marketplace Cisco 800 Series Routers Hardware Installation Guide xii 78 5373 04 About This Guide Obtaining Additional Publications and Information W Cisco Press publishes a wide range of general networking training and certification titles Both new and experienced us
53. n betrokken risico s en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen Varoitus Tama varoitusmerkki merkitsee vaaraa Olet tilanteessa joka voi johtaa ruumiinvammaan Ennen kuin ty skentelet mink n laitteiston parissa ota selv sa hkokytkentoihin liittyvist vaaroista ja tavanomaisista onnettomuuksien ehk isykeinoista Attention Ce symbole d avertissement indique un danger Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels Avant de travailler sur un quipement soyez conscient des dangers pos s par les circuits lectriques et familiarisez vous avec les proc dures couramment utilis es pour viter les accidents Warnung Dieses Warnsymbol bedeutet Gefahr Sie befinden sich in einer Situation die zu einer K rperverletzung f hren k nnte Bevor Sie mit der Arbeit an irgendeinem Ger t beginnen seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unf llen bewu t Avvertenza Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di lavorare su qualsiasi apparecchiatura occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti Advarsel Dette varselsymbolet betyr fare Du befinner deg i en situasjon som kan f re til personskade F r du utf rer arbeid p
54. nd it can damage equipment and impair electrical circuitry Electrostatic discharge is more likely to occur with the combination of synthetic fibers and dry atmosphere Always use the following ESD prevention procedures when removing and replacing components 1 Connect the chassis to earth ground with a wire that you provide 2 Wear an ESD preventive wrist strap that you provide ensuring that it makes good skin contact Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground To properly guard against ESD damage and shocks the wrist strap and cord must operate effectively If no wrist strap is available ground yourself by touching the metal part of the chassis Always follow the guidelines in the preceding section Safety 3 Do not touch any exposed contact pins or connector shells of interface ports that do not have a cable attached If cables are connected at one end only do not touch the exposed pins at the unconnected end of the cable N Note This device is intended for use in residential and commercial environments only A Caution Periodically check the resistance value of the antistatic strap which should be between 1 and 10 megohms Mohms Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 Tea Chapter2 Installation HI Preventing Router Damage Preventing Router Damage Use the following guidelines when connecting devi
55. on show the back panel of each of the Cisco 800 series routers If the symbol of suitability KJ appears above a port you can connect the port directly to a public network that follows the European Union standards A Warning If the symbol of suitability with an overlaid cross appears above a port you must not connect the port to a public network that follows the European Union standards Connecting the port to this type of public network can cause severe injury or damage your router Figure 1 4 Cisco 801 Router Back Panel Link LED Indicates state Ethernet port ISDN BRI S T port Power switch of Ethernet Connect Ethernet Connect to external On port On when network device NT1 or ISDN wall jack amp Standby or no power output connected ie i TTI Keser E e Cf a6 A e 801 da 45 LS Pe gt GE i tee Bis Cable lock HUB NO HUB button BR Use cable for Ethernet port Console port lock to Determines cable Connect PC or physically type for Ethernet terminal Locking power secure device connection connector router Connect power supply Cisco 800 Series Routers Hardware Installation Guide ua Rp 78 5373 04 Chapter1 Overview Figure 1 5 Cisco 802 Router Back Panel Link LED Indicates state of Ethernet port Cable lock Use cable lock to physically secure router Ethernet port Connect Ethernet network device Connec
56. ontact your Cisco reseller Cisco 800 Series Routers Hardware Installation Guide 32 78 5373 04 Chapter 3 Troubleshooting Problems After First Startup W Problems After First Startup Table 3 2 lists problems that could occur after the router has power for the first time Table 3 2 Problems After First Startup Symptom Problem Solutions No link to an Ethernet device On Cisco 801 Cisco 802 and 802 IDSL routers the LINK LED on the back panel is off On Cisco 803 and 804 routers the LK LK1 LK2 or LK3 LED on the front panel is off On the Cisco 804 IDSL router the ETHERNET 1 2 3 or 4 LED on the front panel is off A cable related problem Wrong cable Improperly connected cable Damaged cable Perform the following tasks in the following order e Ifyou supply your own cable make sure you are using the right type of cable either straight through or crossover Check the cable information in Table 2 2 in Chapter 2 Installation e Check specifications in Table B 13 and Table B 14 in Appendix B Specifications and Cables to make sure the cable complies If it does not replace it e To make sure you have cabled the devices correctly see Table 2 2 in Chapter 2 Installation e Make sure the connectors at both ends of the cable are securely seated e Make sure the cable is not physically damaged If it is replace it Improp
57. oted and rewritten as necessary The Cisco 800 series routers provide a HUB NO HUB button This button is associated with the Ethernet port on Cisco 801 and Cisco 802 routers and with Ethernet port on Cisco 803 and Cisco 804 routers The setting of this button determines the cable type straight through or crossover that you use to connect an Ethernet device This button is the equivalent of the TO HUB TO PC button on the Cisco 802 IDSL and Cisco 804 IDSL routers ISDN Digital Subscriber Line A digital communication protocol that uses an ISDN line and supports line rates up to 144 kilobits per second kbps Integrated Services Digital Network A communication protocol that permits telephone networks to carry data voice and other source traffic Network interface card A board that provides network communication capabilities to and from a computer system Also called an adapter Network Termination 1 A device that provides the interface between equipment on the customer and ISP premises Cisco 800 Series Routers Hardware Installation Guide S straight through Ethernet cable T TO HUB TO PC button telephone cable A cable that wires a pin to its equivalent pin This cable connects two dissimilar devices for example a data terminal equipment DTE and a data communications equipment DCE device A straight through Ethernet cable is the most common cable used The Cisco 802 IDSL and Cisco 804 IDSL routers
58. r end of cable to NT1 NI i Digital telephone ISDN wall jack eri i 4 Connect ISDN U oe T cable to NT1 5 Connect other end of cable to ISDN wall jack 298 CU 358 Cie 3 Connect telephone ee ELI cable to digital telephone Connecting an Analog Telephone Fax or Modem If you have Cisco 803 or Cisco 804 routers you can connect two devices such as an analog touch tone telephone fax machine or modem Each device is connected to basic telephone services through the ISDN line To connect an analog telephone fax machine or modem follow the steps in Figure 2 8 You must provide the telephone cable to connect each device The telephone cable is usually provided with the device The gray PHONE 1 and PHONE 2 ports are RJ 11 connectors If you are outside of North America you must buy and attach adapters that allow your telephones faxes or modems to be connected to these RJ 11 connectors In some countries these adapters need additional electronics to convert the Cisco 800 Series Routers Hardware Installation Guide I 78 5373 04 SE Chapter2 Installation Installing Your Router A telephones faxes or modems to work properly with the router phone ports For example in the United Kingdom you must buy an adapter that also provides a master socket which causes incoming calls to ring the connected devices For information on recommended master sockets see Table 2 3
59. replace it e Problem with ISDN line Contact your telephone company to determine if there is a problem with your line If the problem continues call your Cisco reseller Connection to digital e Acable related Make sure the connectors at both ends telephone is lost LINE CH1 problem of each cable are securely connected CHL RED CHL TXDS CH2 Disconnected e Make sure each cable is not physically CH2 RXD and CH2 TXD d j cable damaged If one is damaged replace it LEDs on Cisco 801 and 803 routers are off Damaged cable e Problemwith ISDN Contact your telephone company to line determine if there is a problem with your line E Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Chapter3 Troubleshooting When Contacting Your Cisco Reseller W Table 3 3 Problems After Router Is Running continued Symptom Problem Solutions e Ifthe problem continues call your Cisco reseller Connection to analog e A cable related e Make sure the connectors at both ends telephone fax machine or problem of the cable are securely connected modem is lost FHI or PH2 Disconnected e Make sure the cable is not physically LED on Cisco 803 and 804 ve cable damaged If it is damaged replace it routers is off Damaged cable e Problemwith ISDN Contact your telephone company to line determine if there is a problem with your line e Ift
60. se harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense The following information is for FCC compliance of Class B devices The equipment described in this manual generates and may radiate radio frequency energy If it is not installed in accordance with Cisco s installation instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation Modifying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Cisco equipment or one of its peripheral devices If the equipment c
61. sent from the first ISDN B channel CH2 Orange Blinks when placing or receiving a call on the second ISDN B channel On when a call is connected on the second ISDN B channel For IDSL routers see the Note following this table CH2 RXD Orange Blinks when packets are received from the second ISDN B channel CH2 TXD Orange Blinks when packets are sent from the second ISDN B channel PH1 PH2 Green Cisco 803 and 804 routers only On when basic telephone service is in use LINK Green On back panel of Cisco 801 802 and 802 IDSL routers only On when Ethernet device is connected Blinks when the connection has a problem Refer to the Troubleshooting chapter N Note On Cisco 802 IDSL and Cisco 804 IDSL routers either CH1 or CH2 is on if the router has an active data connection and the line speed is 64 kbps CHI and CH2 are both on if the router has an active data connection and the line speed is 128 or 144 kbps Cisco 800 Series Routers Hardware Installation Guide 78 5373 04 Installation This chapter provides information on the following topics Safety European Union Statements Preventing Electrostatic Discharge Damage Preventing Router Damage Unpacking Your Router Preinstallation Activities Installing Your Router Mounting Your Router Verifying Installation Where to Go from Here 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide jg Chapter2 Installation HI Safety
62. stems Corporate Headquarters California USA at 408 526 7208 or elsewhere in North America by calling 1 800 553 NETS 6387 Documentation Feedback You can send comments about technical documentation to bug doc cisco com You can submit comments by using the response card if present behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL http www cisco com en US products products_security_vulnerability_policy html From this site you can perform these tasks e Report security vulnerabilities in Cisco products e Obtain assistance with security incidents that involve Cisco products e Register to receive security information from Cisco A current list of security advisories and notices for Cisco products is available at this URL http www cisco com go psirt If you prefer to see advisories and notices as they are updated in real time you can access a Product Security Incident Response Team Really Simple Syndication PSIRT RSS feed from this URL http www cisco com en US products products_psirt_rss_feed html Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products We test our products internally before we release them and
63. t to Cisco 802 HUB NO HUB button for Ethernet port Determines cable type for Ethernet device connection Console port Connect PC or terminal Figure 1 6 Cisco 803 Router Back Panel Cable lock Use cable lock to physically secure router ISDN BRI S T port Connect to external NT1 or ISDN wall jack Ethernet ports Connect Ethernet network devices ISDN BRI U port ISDN wall jack Back Panels W Power switch On di Standby or no power output Locking power connector Connect power supply Power switch On Standby or no power output Telephone ports Connect to telephone fax machine or modem SE Cisco 303 HUB NO HUB button for Ethernet port Determines cable type for Ethernet device connection Console port Connect PC or terminal en Gm 11668 Locking power connector Connect power supply 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide Chapter1 Overview BW Back Panels Figure 1 7 Cisco 804 Router Back Panel Ethernet ports Connect Ethernet network devices Cable lock Use cable HUB NO HUB button lock to for Ethernet port physically Determines cable secure type for Ethernet router device connection Figure 1 8 Cisco 802 IDSL Router Back Panel Link LED Ethernet port IDSL port Indicates state Connect Ethernet Connect to of Ethernet port network device IDSL wall jack
64. to 3 Connect power cord electrical outlet to power supply Mounting Your Router You can mount your router on one of the following surfaces e Table or other horizontal surface e Wall or other vertical surface Mounting on a Table You can mount your router on a table or other horizontal surface Use the following guidelines Cisco 800 Series Routers Hardware Installation Guide P28 E 78 5373 04 Chapter2 Installation Mounting Your Router W e Do not cover or obstruct router vents which are located on the router sides e You can stack a maximum of five routers atop one another Mounting on a Wall You can mount your router on a wall or other vertical surface by using the molded mounting brackets on the bottom of the router and two number six 3 4 in M3 5 x 20 mm screws You must provide the screws Figure 2 11 shows the mounting brackets A Caution Ifthe wall to which you mount your router is drywall use two hollow wall anchors 1 8 in with 5 16 in drill bit or M3 with 8 mm drill bit to secure the screws If the screws are not properly anchored the strain of the network cable connections could pull the router from the wall Figure 2 11 Wall Mounting Brackets Bottom of Router Front panel of router y co ku Ss Mounting GI lt 7 in 19 35 cm 6 lt Mounting bracket Sq bracket Bottom gt of router Li O 11671
65. used Unused TXD RXD RXD TXD Unused DO QU AJ wl NI ra Unused Table B 9 Pin ISDN BRI U Connector Pinouts RJ 45 Function Unused Unused Unused U interface network connection Tip a Bl wl N U interface network connection Ring Ca Unused Unused Unused Table B 10 IDSL Connector Pinouts RJ 45 Pin Function 1 Unused 2 Unused 3 Unused 4 IDSL interface network connection Tip 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide Appendix B Specifications and Cables WE Cabling Specifications Table B 10 IDSL Connector Pinouts RJ 45 Pin Function 5 IDSL interface network connection Ring 6 Unused 7 Unused 8 Unused Table B 11 Telephone Connector Pinouts RJ 11 Pin Function 1 Unused 2 Unused 3 Ring 4 Tip 5 Unused 6 Unused Table B 12 Power Connector Pinouts 5 Function ROF RTN Unused Unused 5 RTN 71 24 oN Oli BW NI ra Cabling Specifications This section provides the following cabling specifications e Straight through and crossover Ethernet cables e Ethernet ISDN IDSL and telephone cable distance limitations A telephone cable connects a device to a telephone port Cisco 800 Series Routers Hardware Installation Guide 78 5373 04
66. uter for software configuration using the command line interface CLI or for troubleshooting 6 Connect the router to the power source 7 Mount your router 8 Verify the router installation 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide Chapter2 Installation HZ installing Your Router Connecting Ethernet Devices Table 2 2 lists the Ethernet devices you can connect to the router connections for each device and the settings of the router HUB NO HUB or TO HUB TO PC button the default setting is IN Table 2 2 Connecting Ethernet Devices Router HUB NO Network HUB TO Device Network Device Ethernet Cable HUB TO PC Button Connected to Router Router Port Type Button Setting Setting Hub with equivalent to Cisco 801 and 802 Straight through IN MDI IN router HUB NO HUB routers Ethernet port button Cisco 803 and 804 routers Ethernet port Hub with equivalent to Cisco 801 and 802 Straight through OUT MDI X router HUB NO HUB routers Ethernet port OUT button Cisco 803 and 804 routers Ethernet port Hub with equivalent to Cisco 802 IDSL router Straight through IN MDI IN router TO HUB TO PC Ethernet port button Cisco 804 IDSL router Ethernet port 1 Hub with equivalent to Cisco 802 IDSL router Straight through OUT MDI OUT router TO HUB TO PC Ethernet port button Cisco 804 IDSL router Ethernet port 1 Hub with equivalent to Cisco 803
67. ypically provide an S T interface The S T interfaces are four wire two pairs of wires interfaces from the phone switch that supports full duplex data transfer over two pairs of wires In North America telephone service providers typically provide a U interface The U interface is a two wire single pair interface from the phone switch that supports full duplex data transfer over a single pair of wires Cisco 803 and Cisco 804 routers support data and voice applications The data applications on these routers are implemented through the ISDN port on these routers The voice applications on these routers are implemented with ISDN BRI and through the telephone ports 78 5373 04 Cisco 800 Series Routers Hardware Installation Guide ChapterA ISDN and IDSL Concepts Cisco 800 Series Routers Hardware Installation Guide ac E 78 5373 04 APPENDIX Specifications and Cables This appendix provides system port and cabling specifications for the Cisco 800 series routers System Specifications Table B 1 outlines the system specifications for the routers Table B 1 System Specifications Description Design Specification Physical Dimensions Dimensions H x W x D 2 0 x 9 7 x 8 3 in 5 1 x 24 6 x 21 1 cm Weight does not include desktop power supply Cisco 801 router 1 39 lb 0 63 kg Cisco 802 router 1 42 1b 0 64 kg Cisco 802 IDSL router 1 42 Ib 0 64 kg Cisco 803 router 1 44 lb 0 65 kg
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