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Cisco Systems 78-15589-01 Network Router User Manual

1. 89596 Wiew DEFAULT jeffmoor w2k04 amer cisco com Updates for the links that are received from the SGM server are reflected automatically in this window Changes you make in this window might not be reflected throughout SGM until the next poll by default every 15 seconds For information about changing the polling interval see the Viewing Detailed Information for a Link section on page 3 175 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links amp Note Each link is identified by its signaling link code ID SLC An asterisk indicates that a link is not configured or that a poll could not get data for the link For example SLC 3 means there is no link associated with the selected linkset for SLC 3 and SLC 3 means there is no link associated with the adjacent linkset for SLC 3 Select one of the SLCs SGM displays the Statistics Details Window for a Link for that link Note This window polls your network periodically To prevent unnecessary traffic on your network close this window when you no longer need to refer to it Configuration Data Tab General Information To view general information for the selected link select the Configuration Data tab The General Information sub section displays the following information for the selected link e Type tType of link Possible link types
2. Cisco Signaling Gateway Manager User Guide ka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 26 Editing a Global Title Translation Table W To delete a GTT file from the GTT file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog GTT File List To close the Save File Dialog GTT File List without saving the GTT file or saving any changes to the GTT file list click Cancel When you are ready to exit the GTT Configurator window select File gt Exit from the GTT menu If you have made any changes to the GTT file SGM asks if you want to save the changes before leaving the window e Click Yes to save the changes SGM opens the Save File Dialog GTT File List which enables you to save the GTT file with a new name or overwrite an existing GTT file SGM then opens the Save File Dialog GTT Preferences File List which enables you to save the GTT preferences file with a new name or overwrite an existing GTT preferences file e Click No to close the prompt window SGM automatically saves your GTT preferences then closes the GTT Configurator window without saving any changes to the GTT file By default GTT files and GTT preferences files are located in the SGM installation directory e If you installed
3. To switch between the two displays left click the column header Cisco Signaling Gateway Manager User Guide P3386 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W e To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option Ifthe column is sorted in descending order displays only the top 300 records Ifthe column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header e To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option Ifthe column is sorted in descending order displays only the top 500 records Ifthe column is sorted in ascending order displays only the bottom 500 records To switch between the two displays left click the column header e To display up to 15 000 records in the table click the Max menu option e To display only records for links that are not of type SCTP click the NoSCTP menu option To display all records including those for links that are of type SCTP click the YesSCTP menu option This is the default setting e To display all records including those for links that do not have planned send and receive capacities click the YesNullCaps menu option To display only records for links
4. One for each link SLC in the Bits Received Chart or Bytes Received Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the average from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Charts Tab BitsSentPerSec To view real time bits sent per second information for the selected link or bytes sent per second information if you cleared the Show Details in Bits Instead of Bytes checkbox in the Preferences Window select the Charts tab SGM displays the BitsSentPerSec chart Figure 3 19 Cisco Signaling Gateway Manager User Guide 78 15589 01 a 379 Chapter3 Managing ITP Networks Using SGM W Working with Linksets Figure 3 19 BitsSentPerSec Chart for a Linkset Sy SGM Statistics Details Window sgm sun28 E 18 x File Edit View Products Help i ERTE a Configuration Data Notes Recent Events ITP Access Lists Statistics Charts sLC 0 Linkset 2651a_to_tg3 v Time Window mins 60 SLC 1 Ea SLC 2 SLC 3 SLC 4 ReceivedUtilization SendUtilization PktsRcvdPerSec PktsSentPerSec BitsRevdPerSec BitsSentPerSec Drops SLC 5
5. Discovering the Network section on page 3 6 for details Select Edit gt Network Views from the SGM Main Menu SGM displays the Network View Editor window Figure 3 7 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Views Figure 3 7 Network View Editor Window HA SGM Network iew Editor Jeff E xj File Help Nodes Signaling Points 7 New Nodes Found 36 Nodes In Current View 6 Nodes Excluded from View Primary SNMP Primary SNMP Primary SNMP Node Name Aes Name renee Node Name ees AES NIA 1 2 2 NIA a 172 18 16 94 172 18 16 94 1 1 6 NIA 1 2 3 NIA sgm 26 61 172 18 16 60 eel NIA 1 2 4 NIA sgm 26 61d 172 18 16 61 sgm 75 70c 172 18 16 12 1 2 5 NIA sgm 26 62c 172 18 16 68 sgm 75 70d 172 18 16 13 1 2 6 NIA sgm 26 62d 172 18 16 69 sgm sun28 172 18 12 67 5 9 5 NIA sgm 26 63a 172 18 16 82 sgm tg4 172 18 16 109 6 2 4 NIA 6 5 4 NIA ro sgm 26 51a 172 18 16 34 SS m sgm 26 51b 172 18 16 35 sgm 26 52a 172 18 16 42 m sgm 26 52b 172 18 16 43 Qmm sym 26 52c 172 18 16 44 m jsgm 26 52d 172 18 16 45 a sgm 26 53a 172 18 16 50 sgm 26 53b 172 18 16 51 sgm 26 53 172 18 16 52 r sgm 26 53d 172 18 16 53 sgm 26 63b 172 18 16 83 sgm 28 63c 172 18 16 84 sgm 26 63d 172 18 16 85 sgm 26 63e 172 18 16 86 sgm 26 64a 172 18 16 90 sgm 26 64b 172 18 16 91 J sam 76 AAr 172181607
6. HI Discovering the Network Waiting gray ball The node is in the Discovery queue but is not currently being discovered Warning yellow ball The node is active but one or more associated signaling points linksets or links is in Failed Unavailable Unknown or Warning status and is not Ignored e Status Reason Reason for the current status of the node Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 11 Step 12 Step 13 Discovering the Network W If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a
7. e Avg SGM Poll Response secs Average time in seconds taken by this node to respond to SGM poll requests For a non ITP node this field is left blank Notes Tab To view notes for the selected node select the Notes tab The Notes section displays e Notes associated with the node e The date and time the notes associated with the node were last updated or the phrase Not Set if there are no notes associated with the node e The phrase No Notes if there are no notes associated with the node Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes Wi Recent Events Tab To view information about all recent events associated with the node select the Recent Events tab SGM displays the Recent Events table for the node Figure 3 25 Figure 3 25 Recent Events Table for a Node AA SGM Main Window sgm sun28 5 x File Edit View Products Help CI Nodes Recent Events Syslog CPU Processes Trap Host Configuration 0115 8116 Signaling Points Configuration Data eain Ely g a nono amp 1 2 2 123 ack Category Severity Time Message gt 91 2 4 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652b 7 added in state Active N 01 25 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652b 6 added in state Active N 1 2 6 Status Normal 17 42 21 3 20 03 Link
8. e The first entry gets the first set of raw data e The second entry calculates begins calculating useful link and linkset statistics e The third entry continues to calculate statistics calculates long term averages and if the data being collected appears valid begins generating the report Thereafter you need only enter this command once to generate the report SGM generates the custom link and linkset statistics summary report and stores it in the custom directory identified by its ID tag For example if you entered the command sgm linkstats sgm 2600a cisco com test1 sls SGM generates the following reports sgmLinkStats custom test1 2002 10 27 csv zip sgmLinksetStats custom test1 2002 10 27 csv zip If you installed SGM in the default directory opt then the custom directory is located at opt CSCOsgm reports custom If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the custom directory is located in that directory For information on viewing the report see the Viewing the Custom Network Statistics Export Files section on page 3 379 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports Generating a Custom Accounting Statistics Report To create a custom accounting statistics report for SGM use the following procedure Ste
9. Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports e To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option Ifthe column is sorted in descending order displays only the top 300 records Ifthe column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header e To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option Ifthe column is sorted in descending order displays only the top 500 records Ifthe column is sorted in ascending order displays only the bottom 500 records To switch between the two displays left click the column header e To display up to 15 000 records in the table click the Max menu option e To reset the Top preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option Viewing SGM Point Code Inventory Reports SGM enables you to view current and daily point code inventory reports You can also export the reports SGM enables you to view the following point code inventory reports e Viewing the Current Point Code Inventory page 3 391 e Viewing the Daily Point Code Inventory Daily Reports page 3 392 e Viewing the Daily Point Code Inventory Export Files page 3 394 Cisco Signalin
10. Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Status Summary Tab Local IP Address Information SCTP Links Only To view local IP address information for the selected SCTP link select the Status Summary tab The Local IP Address Information sub se
11. Resizing Sorting and Hiding Table Columns The columns in some tables in SGM can be resized sorted or hidden to meet your specific needs SGM automatically saves your new settings and thereafter launches the client with the new settings To make a column wider or narrower click the column divider in the header and move the divider to the right or left while holding down the left or right mouse button Depending on your system as well as other factors SGM windows can sometimes display so small that text is illegible and columns and text entry fields are very narrow and unusable If this happens resize the window and widen the individual columns until the information is again legible and the columns and text entry fields are usable 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Viewing Online Help e To sort a table based on the data in a column left click in the column header The table is sorted alphanumerically from top to bottom based on the data in the selected column To sort the table in reverse order left click in the column header a second time If two entries in the selected column are identical SGM sorts those rows based on the data in the remaining table columns moving left to right e To sorta route table click Sort Table SGM sorts the entries in the route table field by field beginning with Dest Point Code then Mask Cost Dest Linkset
12. Working with Linksets Hi Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Configuration Data Tab Description To view descriptive information for the selected linkset select the Configuration Data tab The Description sub section contains a description of the linkset If the linkset has no description this sub section is blank 78 15589 01 Cisco Signaling Gateway Manager User Guide
13. e Current selected tab Selectors and GTA App Group MAPs CPC or Address Conversion e For each panel the location of tables on that panel e For each table Column widths Sort by column and whether the sort is ascending or descending SGM also enables you to save your modifications in a GTT preferences file load an existing GTT preferences file and modify the list of GTT preferences files To save your current preferences or to modify the list of GTT preferences files use one of the following procedures e To save the changes you have made to the GTT preferences file without changing the name of the file select Edit gt Preferences gt Save from the GTT menu e To save the changes you have made to the GTT preferences file with a new name select Edit gt Preferences gt Save As from the GTT menu SGM displays the Save File Dialog GTT Preferences File List Figure 3 70 Cisco Signaling Gateway Manager User Guide 78 15589 01 Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Figure 3 70 Save File Dialog GTT Preferences File List HI SGM Save File Dialog x GTT Preferences File List a E Type Name Last Modified Size bytes Bi SGRIMES W2K8 03 17 03 10 11 5 17437 Ty jeffroor w2k04 a 03 20 03 06 28 2 16059 IB sgm sun28 cisco 03 18 03 02 08 1 16343 Filename ljefimoor w2k04 amer cisco com ok Delete C
14. e Interface Index HSL Serial and Virtual links only Index into the SNMP interface table Cisco Signaling Gateway Manager User Guide 78 15589 01 E 8 177 Chapter3 Managing ITP Networks Using SGM W Working with Links Configuration Data Tab Local IP Address Information SCTP Links Only To view local IP address information for the selected SCTP link select the Configuration Data tab The Local IP Address Information sub section displays the following information for the selected link e IP Address Local IP address associated with the link e Status Current status of the IP address Possible values are Active green ball The IP address is currently fully functional Inactive red ball The IP address is not currently functional Configuration Data Tab Remote IP Address Information SCTP Links Only To view remote IP address information for the selected SCTP link select the Configuration Data tab The Remote IP Address Information sub section displays the following information for the selected link e IP Address Remote IP address associated with the link e Type lIndicates the designated primary IP address for the link Primary and the IP address currently being used by the link Effective Usually the same IP address is both Primary and Effective However if the primary IP address is down for some reason a different IP address is used by the link and is labeled Effective e S
15. If you have physically deleted a known link from your network and you then delete it from SGM it is no longer in the SGM database it does not appear in SGM windows and it is not discovered when you run Discovery If you have not physically deleted a known link from your network and you delete it from SGM at the next poll SGM finds the link and adds it back to the SGM database setting the status appropriately If this happens do not delete the link again Instead set it to Ignored See the Ignoring a Link section on page 3 235 for more information amp Note If you delete a link from the SGM database the link is deleted for all SGM clients and views connected to that SGM server To delete a link from the SGM database use one of the following procedures e Select a link in the Link Details window Figure 3 37 then select Edit gt Delete from the SGM Main Menu e Right click a link in the Link Details window then select Delete Link from the right click menu SGM asks you to confirm the deletion e Select Yes to delete the selected link SGM deletes the link from the SGM database However if the link was not physically deleted from your network then at the next poll SGM finds the link and adds it back to the SGM database setting the status appropriately e Select No to return to the Link Details window without deleting the link from the SGM database Cisco Signaling Gateway Manager User Guide EE 78 155
16. Managing ITP Networks Using SGM Working with Events W Figure 3 50 Event Filter Dialog Showing Event Properties x Properties Selected Objects Categories v Status Vi Trap v Create v Delete v Discover v Edit v Ignore vj Login v LoginDisable Y LoginFail v OverWrite v Poll v Purge Select All Deselect All Severities v None v Normal v Admin v Warning Y Error Other v Acknowledged v Unacknowledged _ Time Before a Time After _ Message Contains OK Load Save Cancel Help 89547 Step2 Optional To specify which event categories you want to display in the Event Window select the Properties tab and modify the following settings e Status Checkbox used to indicate whether Status events are to be displayed in the Event Window The default setting for this checkbox is selected e Edit Checkbox used to indicate whether Edit events are to be displayed in the Event Window The default setting for this checkbox is selected e OverWrite Checkbox used to indicate whether OverWrite events are to be displayed in the Event Window The default setting for this checkbox is selected 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Events e Trap Checkbox used to indicate whether Trap events are to be displayed in the Event Window
17. Note If you are using an SGM client with the DEFAULT view set SGM automatically adds all newly discovered nodes to the Nodes In Current View table as soon as they are discovered If you delete a node SGM removes it from the Nodes In Current View table If SGM then discovers the node SGM places it in the New Nodes Found table To see this node again in your current view you must move it into the Nodes In Current View table At times you might want to make an existing node a new node To do so select one or more nodes in the Nodes In Current View table then click the left arrow button to move the nodes to the New Nodes Found table Optional The Nodes Excluded from View table lists the nodes that have been excluded from the current view To add these nodes to the current view select them in the Nodes Excluded from View table and click the left arrow button to move the node to the Nodes In Current View table At times you might want to make an excluded node a new node To do so select one or more nodes in the Nodes Excluded From View table click the left arrow button to move the node to the Nodes In Current View table then click the next left arrow button to move the nodes to the New Nodes Found table Optional The New Nodes Found table displays newly discovered nodes based on the following criteria e If you are using an SGM client with the DEFAULT view set this table never contains any nodes In the DEFAULT view SGM
18. Trap Warming 15 23 51 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 3 Re Trap Warming 14 45 39 3 20 03 sgm 26 64b cisco com clli_2664b 1 91 5 netS Link 2664b_to_2664c5 1 sg Trap Warning 14 45 38 3 20 03 sgm 26 64b cisco com clli_2664b 1 91 5 net5 Link 2664b_to_2664c5 1 sg Trap Normal 13 53 42 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 5 net5 Link 2661d_to_7580c5 4 Se Trap Normal 13 53 42 3 20 03 sgrm 26 61d cisco com clli_2661d 1 61 5 net5 Link 2661d_to_7580c5 4 Re Trap Normal 13 48 42 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 2 Se w D 4760 Events View DEFAULT jeffmoor w2k04 amer cisco com S The Event Window displays information about the events delivered by the SGM event logger and event processor for all nodes signaling points linksets and links in the current network view Note You can display more than one Event Window at one time This enables you to view multiple Event Windows at the same time with different event filtering in each window or dialog By default SGM displays all of the columns in the table except Internal ID Note Ack By Ack Time Node and Linkset To display these columns or to hide other columns see the procedures in the Modifying Event Table Column Settings section on page 5 19 To see mouse over help popup for each column in the table place the cursor over a column header If a
19. e Linkset Name of the linkset associated with the link e SLC Signaling link code SLC ID for the link Cisco Signaling Gateway Manager User Guide P3146 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi Type Type of link Possible link types are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual links nor does it display real time data or accounting statistics for virtual links Congestion Level Indicates whether there is congestion on the link A link is congested if it has too many packets waiting to be sent This condition could be caused by the failure of an element in your network Possible values for the Congestion Level field are None The link is not congested Low The link is slightly congested High tThe link is congested Very High The link is very congested Low High and Very High correspond roughly to equivalent ANSI China standard and ITU congestion levels Ignored Indicates whether the link is to be included when aggregating and displaying SGM status information Clear the checkbox to include
20. the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset Cisco Signaling Gateway Manager User Guide P3224 ff 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links i e SLC Displays up to 16 color coded icons one for each link SLC in the Bits Received Chart or Bytes Received Chart To remove the data for a link from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Charts Tab BitsSentPerSec To view real time bits sent per second information for the selected link or bytes sent per second information if you cleared the Show Details in Bits Instead of Bytes checkbox in the Preferences Window select the Charts tab SGM displays the BitsSentPerSec chart Figure 3 45 Cisco Signaling Gat
21. 5 x File Edit View Products Help Poll Settings 15 2651a_to_tg3 4 752 Measurements Interface Details M2PA Peer Config Details M2PA Peer Stats Details Charts a Configuration Data SLC 0 SLC 1 SP 5 1 1 Linkset 2651a_to_tg3 SLC 0 SP 5 9 3 Linksettg3_to_2651a SLC 0 sLC 2 Packet Information Packet Information SLC 3 T Sent Per Sec 0 SentPer Sec 0 SLC 6 Received Per Sec 0 Received Per Sec 0 z Ea Drops 0 Drops 0 i Transmit Queue Depth 0 Transmit Queue Depth 0 Transmit Queue High Depth 13 Transmit Queue High Depth 4 Transmit Queue High Reset Never Signal Link Test True Bit Information Sent Per Sec 0 Received Per Sec 0 LSSU Information LSSU Packets Sent 2 LSSU Packets Received 2 Utilization Information Send Plan Capacity 64K Send Utilization 0 Send Threshold 50 Receive Plan Capacity 64K Receive Utilization 0 Receive Threshold 50 Service Information Duration In Service 99 949 Status Summary RecentEvents Status Details Statistics Transmit Queue High Reset Never Signal Link Test True Bit Information Sent Per Sec 0 Received Per Sec 0 LSSU Information LSSU Packets Sent 1 LSSU Packets Received 1 Utilization Information Send Plan Capacity 64K Send Utilization 0 Send Threshold 40 Receive Plan Capacity 64K Receive Utilization 0 Receive Threshold 40 Service Information Duration In Service 99 954
22. ITP Access Lists Statistics Charts SLC 0 Linkset 2651a_to_tg3 v Time Window mins 60 v ReceivedUtilization SendUtilization PktsRevdPerSec PktsSentPerSec BitsRevdPerSec BitsSentPerSec Drops 2 0 06 15 00 06 20 00 06 25 00 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 0710 00 SLC 0 B1 2 3 4 5 6 7 68 HAvg Show threshold line for O 0 O1 O2 0304050607 None 38 Reset Gridon Help 4 an wD D fal Shas ss View DEFAULT jeffmoor w2k04 amer cisco com Cisco Signaling Gateway Manager User Guide 78 15589 01 PEZE Chapter3 Managing ITP Networks Using SGM W Working with Linksets The SendUtilization chart displays the following information for the selected linkset Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box Time Window mins Drop down list box used to specify the length of time displayed in the Send Utilization Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Send Utilization Chart Displays the average Send Utilization for all links on the linkset as a function of time and optionally the Send Utilization for up to
23. Links Ignored Notes Events Status Reason 1 18 1 nett 2663b_t0_2663c0 1 83 0 1 840 SCTPIP 5 0 mj Unavailable None a 1 18 2 net2 2663c_to_2663e2 1 84 2 1 86 2 SCTPIP 4 0 m Unavailable None amp 1 18 3 net3 tg3_to_ss7123 5 9 3 1 2 3 SCTPIP 1 0 j Unavailable None 1 18 4 net4 tg3_to_ss7124 5 9 3 1 24 Other 0 0 El Unavailable None 118 5net5 ftg3 to_ss7125 593 1 25 Other o 0 Oo Unavailable None Foe tg3_to_ss7126 5 9 3 1 26 Other o 0 m Unavailable None m 124 7570a_to_tg 5 10 1 6 2 4 Other 0 0 Unavailable None 125 to_654 5 10 2 6 5 4 Other 0 0 aj Unavailable None 126 tg3_to_ss7115 5 9 3 ied SCTPIP 1 0 IJ Unavailable None 1 20 0 net0 tg3_to_ss7116 5 9 3 1 1 6 SCTPIP i 0 m 9 Unavailable None 1 20 1 net1 75 70a_to_7570d2 3 10 1 3 10 4 Other 0 0 FI Unavailable None 1 20 2 net2 2652b_to_2651a 5 2 2 5 1 4 SCTPIP 8 8 mj Warming Link Send Utilizat 1 20 3 net3 2652a_to_2651b 5 21 51 2 SCTPIP 8 8 m Warming Link Receive Utili 1 20 4 net4 7570c_to_2653a 5 10 3 5 3 1 SCTPIP 8 8 mj Warning Link Receive Utili 9 1 20 5 net5 2653a_to_2653d 531 534 SCTPIP 8 8 By Warming Link Receive Utili 1 21 0 net0 2663c_to_2663e0 1 84 0 1 86 0 SCTPIP 5 5 Ej Warning Link Remote Inte 1 21 1 net1 2663c_to_2663e1 1 84 1 1 86 1 SCTPIP 5 5 aj Warning Link Remote Inte 1 21 2 net2 2663c_to_2663e3 1 84 3 1 86 3 SCTPIP 5 5 a Warning Link Remote Inte 1 2
24. Packets In per Sec Number of packets delivered per second to a higher layer protocol Packets Out per Sec Total number of packets that higher level protocols requested to be sent to the network per second including those that were discarded or not sent Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links i Interface Details Tab Errors Information To view detailed interface errors information for the selected link select the Interface Details tab The Errors Information sub section displays the following information for the selected link e In Discards Number of inbound packets that were discarded even though no errors were detected to prevent their delivery to a higher layer protocol For example a packet might be discarded to free buffer space e Out Discards Number of outbound packets that were discarded even though no errors were detected to prevent their delivery to a higher layer protocol For example a packet might be discarded to free buffer space e In Errors Number of inbound packets that contained errors that prevented their delivery to a higher layer protocol e Out Errors Number of outbound packets that were not sent because of errors M2PA Peer Config Details Tab Configuration Information SCTP Links Only To view detailed M2PA peer configuration information for the selected SCTP link select the M2PA Peer Config D
25. The Cost field displays the cost of the route to the destination relative to other routes To edit the cost select a cost from the drop down list box in this field The valid costs range from lowest cost and highest priority through 9 highest cost and lowest priority amp Note If you configure two routes to the same device and do not specify a cost for one of them then the cost for that device defaults automatically to 5 The default cost appears here in the Cost column and in the output of the show cs7 route command Similarly if you add a new line to this table and leave the Cost column blank SGM automatically enters a default cost of 5 Linksets with the same cost form a combined linkset Do not specify more than two linksets with the same cost under the same destination point code and mask The Destination Linkset field displays the destination linkset associated with the destination point code The destination linkset is also known as the output linkset To edit the destination linkset select a destination linkset from the drop down list box in this field Optional The QoS field displays the quality of service QoS class of the route as configured by the network administrator To edit the QoS class of the route select a QoS class from the drop down list box in this field When you change the QoS class for a route SGM automatically changes the QoS classes for the all other routes in that route set that is
26. View Jeff jeffmoor w2k04 amer cisco com R Updates for the node that are received from the SGM server are reflected automatically in this window Changes you make in this window might not be reflected throughout SGM until the next poll by default every 15 seconds For information about changing the polling interval see the Viewing Detailed Information for a Linkset section on page 3 42 Note This window polls your network periodically To prevent unnecessary traffic on your network close this window when you no longer need to refer to it Signaling Points Tab Signaling Points To view information about the signaling points that are associated with the selected node select the Signaling Points tab SGM displays the linksets in the top table and the links in the bottom table To see mouse over help popup for each column in the table place the cursor over a column header 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Nodes If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details By default SGM displays all of the columns in the Signaling Point Table except Internal I
27. a signaling point Unmanaged SGM removes the signaling point from the poll list If you label a signaling point Unmanaged the signaling point is Unmanaged for all SGM clients and views connected to that SGM server To label a signaling point Unmanaged right click a signaling point in a window then select Unmanage from the right click menu SGM labels the selected signaling point Unmanaged and removes it from the poll list 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links You can also remove the Unmanaged status from a signaling point when you are ready to return the signaling point to the SGM poll list To remove the Unmanaged status from a signaling point right click a signaling point in a window then select Manage from the right click menu SGM removes the Unmanaged status from the selected signaling point returns it to the poll list and polls it immediately Excluding a Signaling Point from a View To exclude a signaling point from the current view right click the signaling point in a window then select Exclude from View in the right click menu SGM excludes the signaling point from the current view See the Creating a View section on page 3 27 for more information about excluding signaling points from views Working with Links SGM enables you to view detailed information about all discovered links including their associated
28. database SGM labels it Unknown and it is the system administrator s responsibility to delete it from the SGM database if you choose to do so SGM labels all associated nodes Warning and all associated links Unknown When you redefine the linkset that is when you define a linkset with the same destination point code as the original linkset but not necessarily with the same linkset name SGM rediscovers the linkset and labels it with the appropriate status such as Active Deleting a Linkset from the SGM Database Typically you delete a linkset in the SGM database for one of the following reasons e You have physically deleted the linkset from your network This is the most common reason for deleting a linkset from the SGM database e The linkset is Unknown or Unavailable you are aware of the reason and you no longer want to see it in SGM displays For example the linkset might be associated with a node that was removed from the network or it might be a previously discovered linkset associated with a test lab device If you have physically deleted a known linkset from your network and you then delete it from SGM it is no longer in the SGM database it does not appear in SGM windows and it is not discovered when you run Discovery Cisco Signaling Gateway Manager User Guide 3 88 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM amp Working with Linksets W If you have not physically deleted a know
29. e Filename Name by which you want to save the seed file If you create a new seed file name you can use any letters numbers or characters in the name that are allowed by your operating system However if you include any spaces in the new name SGM converts those spaces to dashes For example SGM saves file a b c as a b c Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Discovering the Network TH e Make this my preferred start option Specifies whether the selected seed file is to be loaded automatically whenever this SGM client is started or the Discovery Dialog is opened By default this checkbox is cleared for all seed files That is no seed file is loaded automatically when the SGM client is started or the Discovery Dialog is opened e Number of Files Total number of seed files and folders displayed in bottom left corner To save the seed file with a new name use one of the following procedures e To save the file with a completely new name enter the new name and click OK e To save the file with an existing name overwriting an old seed file select the name in the list and click OK SGM saves the seed file with the new name closes the Save File Dialog Seed File List dialog and returns to the Discovery Dialog amp Note If another user modifies and saves the seed file before you save your changes SGM asks if you want to ove
30. e You have physically deleted the signaling point from your network This is the most common reason for deleting a signaling point from the SGM database e The signaling point is Unknown or Unmanaged you are aware of the reason and you no longer want to see it in SGM displays For example the signaling point might be a test lab device e If you delete all linksets to an Unmanaged signaling point SGM does not automatically delete the signaling point Instead you must manually delete the signaling point If you have physically deleted a known signaling point from your network and you then delete it from SGM it is no longer in the SGM database it does not appear in SGM windows and it is not discovered when you run Discovery 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points amp Be aware of the following special situations e Ifyou have not physically deleted a known signaling point from your network and you delete it from SGM SGM removes the signaling point from the poll list and at the next poll SGM returns the signaling point to the DEFAULT view and labels the signaling point as a new signaling point if you are using a custom view e Ifa signaling point has at least one adjacent signaling point in Active Discovering Waiting or Warning state you cannot delete the signaling point If you try to do so SGM cancels the deleti
31. information about changing the default SGM server name Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Using the Windows Start Menu W Changing the Default SGM Telnet Path Step 1 Step 2 Step 3 Step 4 SGM provides a default Telnet interface for Telnet sessions but you can also specify a path to a different Telnet application if you prefer To specify the path to the new Telnet application use the following procedure Select Start gt Programs gt Cisco SGM Client gt Modify Default SGM Telnet Path SGM opens a DOS window and asks you to enter the full Telnet executable pathname Type the new pathname and press Enter If you do not enter a new pathname SGM uses the system default Telnet executable SGM asks you to enter any special parameters you want to pass to the new Telnet application The default is n for no special parameters Type the special parameters you want to pass to the new Telnet application and press Enter SGM uses the new Telnet application for all Telnet sessions on the SGM client such as when you select View gt Telnet to gt ITP Close the DOS window Launching the SGM DOS Prompt To launch a DOS prompt for SGM from the Windows Start menu select Start gt Programs gt Cisco SGM Client gt SGM DOS Prompt SGM opens a DOS window starting in the bin directory e If you installed the SGM client in the default direc
32. qualified node name of the node and each line must end with a colon For example sgm 75 59a cisco com sgm 26 51a cisco com To include a specific signaling point specify the node name and signaling point sgm 75 59a cisco com net0 sgm 26 51a cisco com net1 Wildcard matching is not supported If a node or signaling point appears in both the nodes include file and the nodes exclude file it is excluded That is excluding a node or signaling point overrides including the same node or signaling point If you specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the nodes include file To generate a report that includes only a group of nodes or signaling points other than the nodes and signaling points listed in the nodes include file create a file that contains the list of nodes and signaling points to be included and specify the full path and name of the file in place of the node list argument in the sgm accstats or sgm linkstats command For example the following command generates an accounting statistics report that includes only the nodes and signaling points specified in the opt CSCOsgm reports etc specialnodes include file sgm accstats opt CSCOsgm reports etc specialnodes include 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports Keep in mind the following consideration
33. setting the status appropriately e Select No to return to the window without deleting any linksets or links from the SGM database You can also use the sgm delete linkset command to delete one or more linksets from the SGM database See the SGM Commands and Descriptions section on page B 2 for more information on the use of this command 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Linksets Ignoring a Linkset You can instruct SGM to ignore a linkset when it aggregates and displays network data Setting linksets to Ignored prevents known linkset problems from affecting SGM displays for associated nodes In effect you are preventing a known problem from distracting you from other more urgent network problems For example you can set a linkset to Ignored before shutting down the linkset for maintenance Note If you set a linkset to Ignored the linkset is ignored for all SGM clients and views connected to that SGM server Also if you set a linkset to Ignored make a note of the change and do not forget to reset the linkset when the problem is corrected or the maintenance is complete To set a linkset to Ignored in the Linkset Window select the Ignored checkbox for the linkset you want SGM to ignore To set a linkset to Ignored in the Topology window select a linkset in the topology map then in the left pane select the Ignored
34. sgm 26 53c Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652a 0 added in state Active N sgm 26 53d Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2651b added in state Active N sgm 26 61c Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2651b 6 added in state Active N Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2651b 5 added in state Active N lt no el View DEFAULT jeffmoor w2k04 amer cisco com R By default SGM displays all of the columns in the table except Internal ID Note Ack By Ack Time Node SP Linkset and Link To display these columns or to hide other columns see the procedures in the Modifying Event Table Column Settings section on page 5 19 To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details Cisco Signaling Gateway Manager User Guide 78 15589 01 3 115 Chapter3 Managing ITP Networks Using SGM W Working with Nodes The Recent Events section enables you to perform event related tasks such as setting filters and
35. then select View gt Notes from the SGM Main Menu e Right click an event in the Event Window then select View gt Notes in the right click menu If the event has an attached note SGM displays the Event Notes dialog Figure 3 56 If the event does not have an attached note SGM displays the message The event does not have any notes Figure 3 56 Event Notes Dialog Notes for Link sgm 26 61c cisco com 1 60 0 x Last Updated 6 09 56 PM Sample note for an event OK e w D Cisco Signaling Gateway Manager User Guide P3258 I 78 15589 01 Chapter3 Managing ITP Networks Using SGM Viewing the Topology of the Network Hi The Event Notes dialog displays the following information e Name Message text of the event e Last Updated Date and time the Notes field for the event was last updated e Notes Notes associated with the event Click OK to close the Event Notes dialog Viewing the Topology of the Network In addition to tabular text views of your network SGM provides a topology graphical view of the signaling points and linksets in your network including adjacent legacy SS7 devices and enables you to customize the view to meet your needs Related Topics e Modifying Preference Settings page 5 3 e Working with Links page 3 170 e Working with Linksets page 3 37 e Working with Nodes page 3 91 e Working with Views page 3 26 To view the topology of your network Step 1 Use one
36. 03 Link sgm 26 51a cisco com 5 1 1 26514_to_tg3 0 added in state Active None 2653d_to_tg 2663b_to_26 7 teeta 3 Il Ey Ka New View Jeff jeffmoor w2k04 amer cisco com 89590 By default SGM displays all of the columns in the table except Internal ID Note Ack By Ack Time Node SP Linkset and Link To display these columns or to hide other columns see the procedures in the Modifying Event Table Column Settings section on page 5 19 To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details The Recent Events table enables you to perform event related tasks such as setting filters and acknowledging events For more information about these tasks see the Working with Events section on page 3 235 Cisco Signaling Gateway Manager User Guide 78 15589 01 Chapter3 Managing ITP Networks Using SGM W Working with Linksets The Recent Events table displays the following information for the selected linkset e Internal D Internal ID of the event The internal ID is a
37. 1 84 3 1 86 3 SCTPIP 5 5 m Warming Link Remote Inte 1 20 0 net0 7 2663c_t0_2663e4 1 84 4 1 864 SCTPIP 5 5 mj Warming Link Remote Inte 1 20 0 net0 7 2663c_to_2663e5 1 84 5 1 86 5 SCTPIP 5 5 im Warning Link Remote Inte 1 20 0 net0 7 J 2663d_to_2663e0 1 85 0 1860 SCTPIP 5 Ja ey Warning Link Remote Inte a oe j 2683d_to_2663e1 1 85 1 1 86 1 _SCTPIP 5 TEE Waring Link Remote Inte w rh 46 Linksets Updated Node sgm 26 64c News View Jeff jieffmoor w2k04 amer cisco corn S Detailed information for links associated with the selected linkset is displayed in the left column and for links associated with the adjacent linkset in the right column Updates for the links that are received from the SGM server are reflected automatically in this window Changes you make in this pane might not be reflected throughout SGM until the next poll by default every 15 seconds For information about changing the polling interval see the Viewing Detailed Information for a Link section on page 3 175 Note This window polls your network periodically To prevent unnecessary traffic on your network close this window when you no longer need to refer to it Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links i Configuration Data Tab General Information To view general information for the selected link select the Confi
38. 17 Optional To scroll around in the topology map click anywhere in the map then click the arrow Page Up and Page Down keys Step18 Optional To redraw the topology map centered on a specific signaling point or linkset double click on the signaling point or linkset in the topology signaling point table in the left pane of the window Cisco Signaling Gateway Manager User Guide cag 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 19 Step 20 Viewing the Topology of the Network Hi Optional To display detailed information about an element in the map double click it then respond to SGM s prompts Double click a signaling point to display the Details Window for that signaling point Double click a single line or a diamond or circle at the end of a single line to display the Linkset Details Window for that linkset Double click a heavy line or a diamond or circle at the end of a heavy line to display the Selection Dialog Then select one of the linksets to display the Linkset Details Window for that linkset Optional To display the topology new signaling point panel select the New Signaling Points tab in the left pane The topology new signaling point panel displays graphical elements for newly discovered signaling points based on the following criteria If you are using an SGM client with the DEFAULT view set this panel never contains any signaling points In the DEFAULT view SGM adds all
39. 255 255 e For ITU networks using the default 14 bit point code format the default mask is 7 255 7 To edit the mask make the changes in this field If you enter a new mask the binary conversion of the mask cannot contain ones 1 to the right of zeros 0 For example e 7 255 7 is a valid mask because it converts to binary 111 11111111 111 e 7 255 1 is not a valid mask because it converts to binary 111 11111111 001 If you enter an invalid mask such as 7 255 1 SGM displays a message to that effect at the bottom of the Route Table Dialog and performs one of the following actions e If you modified an existing mask SGM restores the previous mask e If you entered an entirely new mask SGM leaves this field blank Cisco Signaling Gateway Manager User Guide eag 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 5 Step 6 Step7 Editing an ITP Route Table File Wi If you enter a new mask that is more restrictive than the destination point code SGM asks if you want to adjust the point code automatically based on the new mask e Click Yes if you want to adjust the point code For example if the point code is 7 7 7 and you enter the new mask 7 255 0 SGM automatically adjusts the point code to 7 7 0 e Click No if you do not want to adjust the point code If you modified an existing mask SGM restores the previous mask If you entered an entirely new mask SGM leaves this field blank
40. 26 3 2003 03 20 17 14 11 4 2003 03 20 17 11 44 5 2003 03 20 17 00 51 6 2003 03 20 16 59 39 7 2003 03 20 16 59 38 8 2003 03 20 16 41 22 9 2003 03 20 16 27 36 10 2003 03 20 16 27 13 11 2003 03 20 16 27 07 12 2003 03 20 09 36 00 13 2003 03 20 07 30 01 14 2003 03 20 06 44 30 Pisa Command Log Document Done l0 x Security Log Web Error Log W cess Log elp SGM System Command Log Last 500 Commands Last Updated 2003 03 20 19 00 36 User Command root sgm gtt kinder sgm version root sgm statrep root sgm start root sgm backup norestart root sgm killclients root sgm evilstop kinder sgm who root sgm t root sgm t root sgm gttclient root sem chent kinder sem status root sgm cleandiscover sgm seed2 a N oe oP eo ve 4 3 The MAP Add Dialog contains the following fields e Primary Pt Code Primary point code for the MAP Enter a point code e Primary SSN Primary SSN for the MAP Enter an integer in the range 2 through 255 e Multiplicity Multiplicity setting for the MAP Select a value from the drop down list box Valid values are dom Dominant Always translate to the primary point code SSN combination if it is available Translate to the backup point code SSN combination only if the primary combination is not available sha Share equally between the primary point code SSN combination and the backup point code SSN combination This is the default value sol Solitary MAP There is no
41. 3 Managing ITP Networks Using SGM Working with Nodes W The Note Last Updated field displays the date and time the Notes field for this node was last updated If there is no note currently associated with this node this field displays the value Not Set In the Notes field enter any important information about the node such as a detailed description its location its service history and so on When you annotate a node the topology map in the Topology window displays a note icon in the upper left corner of the node element At any time you can click Cancel to exit the dialog without saving any changes When you are satisfied with your changes click Save SGM saves your changes and updates all SGM windows to reflect your changes Editing SNMP IP Addresses for a Node SGM enables you to determine which IP addresses are to be used for SNMP polling To edit a node s SNMP IP addresses right click an ITP node in a window select Edit gt SNMP IP Addresses in the right click menu SGM displays the Edit SNMP IP Addresses Dialog The IP Addresses for SNMP field lists all IP addresses associated with this ITP node that SGM can use for SNMP polling e By default SGM places all discovered IP addresses in this list in the order in which they are discovered SGM uses the IP address at the top of the list as the primary SNMP address for the node During SNMP polling of the node both status polling and demand polling SGM first t
42. Average percentage of time the linkset was in service on the specified date Long Term InSrv Average percentage of time the linkset was in service since SGM polling began for the linkset or since SGM last reset the averages as a result of bad data Daily Low InSrv Lowest hourly in service percentage for the linkset for the specified date Low Srv Hour Hour in which the lowest in service percentage occurred for the specified date If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports SGM enables you to modify the way information is presented in the Linkset Statistics Daily Summary Report page You can sort the Linkset Statistics Daily Summary Report page based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details To display only the top 10 or bottom 10 records based on the column by which the table is sorted click the Top 10 menu option Ifthe column is sorted in descending order displays only the top 10 records Ifthe column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left clic
43. Chapter 3 Managing ITP Networks Using SGM Working with Linksets i Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Severity Severity of the event Default values are Admin The default color is cyan Error tThe default color is coral None tThe default color is white Normal tThe default color is light green Warning The default color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Note Indicates whether there is a note associated with the event Time Date and time the event was logged Ack By If you have not implemented SGM User Based Access name of the device that last acknowledged the event If you have implemented SGM User Based Access name of the user who last acknowledged the event If no one has acknowledged the event this field is blank Ack Time Date and time the event was last acknowledged or unacknowledged Node Name of the node associated with the event If there is no node associated with the event None is displayed SP Name of the signaling point associated with the event If there is no signaling point associated with the event None is displayed Linkset Name of the linkset assoc
44. Complete No Errors en ees View DEFAULT jeffnoor w2k04 amer cisco cam gy The PktsSentPerSec chart displays the following information for the selected link SGM displays the following information in the PktsSentPerSec chart e Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box e Time Window mins Drop down list box used to specify the length of time displayed in the Packets Sent Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Cisco Signaling Gateway Manager User Guide 78 15589 01 n Chapter3 Managing ITP Networks Using SGM W Working with Links Packets Sent Chart Displays the Packets Sent Per Sec for the link as a function of time To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of packets sent per second for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field N
45. Descriptions section on page B 2 ServRatio Indicates whether SGM is to display a gray background in the InSrv cell in a network statistics report if the following condition is met Current In Service lt factor Long Term In Service For more information see the description of the sgm statreps disable enable command in the SGM Commands and Descriptions section on page B 2 HourlyAge lIndicates the maximum number of days SGM is to archive hourly network statistics reports For more information see the description of the sgm statreps hourlyage and sgm rephourlyage commands in the SGM Commands and Descriptions section on page B 2 DailyAge Indicates the maximum number of days SGM is to archive daily network statistics reports For more information see the description of the sgm statreps dailyage and sgm repdailyage commands in the SGM Commands and Descriptions section on page B 2 CustomA ge Indicates the maximum number of days SGM is to archive custom network statistics reports For more information see the description of the sgm repcustage command in the SGM Commands and Descriptions section on page B 2 WebNames Indicates whether SGM is to show real node names or display names in Web pages For more information see the description of the sgm webnames display real command in the SGM Commands and Descriptions section on page B 2 78 15589 01 Cisco Signaling Gateway Manager
46. Gateway Manager User Guide 78 15589 01 3 195 Chapter3 Managing ITP Networks Using SGM W Working with Links Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the existing SGM database Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information e Severity Severity of the event Default values are Admin The default color is cyan Error tThe default color is coral None tThe default color is white Normal tThe default color is light green Warning The default color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information e Note lIndicates whether there is a note associated with the event e Time Date and time the event was logged e Ack By If you have not implemented SGM User Based Access name of the device that last acknowledged the event If you have implemented SGM User Based Access name of the user who last acknowledged the event If no one has acknowledged the event this field is blank e Ack Time Date and time the event was last acknowledged or unacknowledged e Node Name of the node associated with the even
47. I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field SGM enables you to modify the way information is presented in the Link Statistics Daily Summary Report page e You can sort the Link Statistics Daily Summary Report page based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details e To display only the top 10 or bottom 10 records based on the column by which the table is sorted click the Top 10 menu option Ifthe column is sorted in descending order displays only the top 10 records Ifthe column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left click the column header e To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option Ifthe column is sorted in descending order displays only the top 20 records Ifthe column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header e To display only the top 50 or bottom 50 records based on the column by which the table is sorted c
48. ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Configuration Data Tab Naming Information To view naming information for the selected linkset select the Configuration Data tab The Naming Information sub section displays the following information for the selected linkset Name Name of the linkset Local Point Code Point code of the primary node for the linkset Adj Point Code Point code of the adjacent node for the linkset Last Status Change Date and time that the status of the linkset last changed Status Current status of the linkset Possible values are Active green ball The linkset is currently fully functional Unavailable red ball An error is preventing traffic from flowing on this linkset Shutdown blue ball An ITP administrator has set the linkset to prevent traffic from flowing When a linkset is set to Shutdown all its associated links are set to Failed by Cisco IOS 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Linksets Unknown red ball Either the node associated with this linkset has failed to respond to an SNMP request or SGM found t
49. Link Inactive sgm 7 5 80c 3 n 7580c_to_2661d3 4 SCTPIP J Failed Link Inactive sgm 75 80c in 7580c_to_2661d4 0 SCTPIP m Failed Link Inactive sgm 75 80c 7680c_to_2661d4 1 SCTPIP Failed Link Inactive sgm 75 80c 7680c_to_2661d4 2 SCTPIP j Failed Link Inactive sgm 75 80c 7680c_to_2661d4 3 SCTPIP m Failed Link Inactive sgm 75 80c 7580c_to_2661d4 4 SCTPIP LJ Failed Link Inactive sgm 75 80 c 7680c_to_2661d5 3 SCTPIP m Failed Link Inactive sgm 75 80c 7680c_to_2661d5 4 SCTPIP E Failed Link Inactive sgm 26 61d 2661d_to_2661 1 0 SCTPIP Failed Link Inactive sgm 26 61d 2661d_to_2661c1 1 SCTPIP J Failed Link Inactive sgm 26 61d 2661d_to_2661c1 2 SCTPIP LJ Failed Link Inactive sgm 26 61d 2661d_to_2661c1 3 SCTPIP m Failed Link Inactive sgm 26 61d 2661d_to_2661c1 4 SCTPIP LJ Failed Link Inactive sgm 26 61d 2661d_to_2661c2 2 SCTPIP J Failed Link Inactive sgm 26 61d 2661d_to_2661c2 3 SCTPIP Gl Failed Link Inactive sgm 26 61d 2661d_to_2661c2 4 SCTPIP Failed Link Inactive sgm 26 61 2661c_to_2661d3 0 SCTPIP al Failed Link Inactive sgm 26 61 2661c_to_2661d3 1 SCTPIP jaj Failed Link Inactive a 1835 Links View DEFAULT jeffmoor w2k04 amer cisco com a The Link Window displays information about the links that have been discovered by SGM By default SGM displays all of the columns in the link table except Internal ID Congestion Level and Last Statu
50. Managing ITP Networks Using SGM Working with SGM Statistics Reports W To access the Accounting Statistics Custom Detail Report page click HTML in the View column beside a custom accounting statistics report on the Custom Network Statistics Export Files page SGM displays the custom accounting statistics report The Accounting Statistics Custom Detail Report page displays the following information Number and Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order ID Internal ID assigned by SGM of the selected hourly accounting statistics report To see the entire detailed report click the ID SGM displays the Accounting Data Record X for Date for that date and hour in text format The Accounting Data Record X for Date can be useful when the TAC is debugging problems Node Name of node for the linkset To see statistics for only a selected node click the node name Inst Name Name of instance for the linkset Sig Point Name of signaling point for the linkset To see statistics for only a selected signaling point click the signaling point Linkset Name of the linkset To see statistics for only a selected linkset click the linkset name Gateway Screening lIndicates whether the traffic passed or failed the Gateway Screening test at the ITP To see only statistics that passed or failed for a s
51. Name of the application server The MAP Table displays the following information Primary Pt Code Primary point code for the MAP Primary SSN Primary SSN for the MAP Valid values are integers in the range 2 through 255 Multiplicity Multiplicity setting for the MAP Valid values are dom Dominant Always translate to the primary point code SSN combination if it is available Translate to the backup point code SSN combination only if the primary combination is not available sha Share equally between the primary point code SSN combination and the backup point code SSN combination sol Solitary MAP There is no alternate if the point code or SSN is not available Backup Pt Code Backup point code for the MAP Backup SSN Backup SSN for the MAP Valid values are integers in the range 2 through 255 Re route if Congested Indicates whether the MAP is to be routed to the backup point code SSN combination if the primary combination is congested Ifthe checkbox is selected the MAP is routed to the backup combination when the primary combination is congested Ifthe checkbox is cleared the MAP is not routed to the backup Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 7 Editing a Global Title Translation Table W e Adjacency lIndicates whether a point code SSN combination is to be considered adjacent to the local node
52. None 2652b_to_26 to_654 5 10 2 6 5 4 Other 0 0 LJ 9 Unavailable None 2652b_to_26 tg3toss7115 6 93 11 5 SCTPIP 1 0 fa Unavailable None 2652c to_26 tg3to ss7116 5 9 3 116 SCTPIP 1 0 g Unavailable None 2652c to 26 7570a_to_7570d2 3 10 1 3 10 4 Other 0 0 E Unavailable None 2652c_to_26 2652b_to_2651a 5 2 2 51 1 SCTPIP 8 8 J Warning Link Send Utilizat 2652d_to_26 2652a_to_2651b 521 51 2 SCTPIP 8 8 Warming Link Receive Utili 2652d_to_26 7570c_to_2653a 5 10 3 5 3 1 SCTPIP 8 8 Warning Link Receive Utili 2652d_to_26 2653a_to_2653d 531 5 34 SCTPIP 8 8 mi Warming Link Receive Utili 2653a_to_26 2663c_to_2663e0 1 84 0 1 86 0 SCTPIP 5 5 jal Warning Link Remote Inte 2653a_to_26 2663c_to_2663e1 1 841 1 86 1 SCTPIP 5 5 Ej Warning Link Remote Inte 2653b_to_26 2663c_to_2663e3 1 84 3 1 86 3 SCTPIP 5 5 j Warning Link Remote Inte re ae 2663c_to_2663e4 1 84 4 1 964 SCTPIP 5 5 m Warming Link Remote Inte gt o Bee 2663c_to_2663e5 1 84 5 1 86 5 SCTPIP 5 5 L Warning Link Remote Inte aaar tn imd 7 2063d_to_2663e0 1 85 0 1 86 0 __ 8CTPIP 5 5 E Warming Link Remote Inte i a gt 2663d_to_2663e1 1 85 1 1 861 SCTPIP 5 5 By Warning _ Link Remote Inte st a 1 46 Linksets New View Jeff jeffmoor w2k04 amer cisco com B Detailed information for the selected linkset is displayed in the left colum
53. None 2663a_to_2663cO 1 82 0 1 84 0 SCTPIP 5 0 jal Unavailable None 2663c_to_2663e2 1 84 2 1 86 2 SCTPIP 4 0 Unavailable None 2664e_to_2664c0 1 94 0 1 92 0 SCTPIP 5 0 Unavailable None 2664e_to_2664c1 1 94 1 1 92 1 SCTPIP 5 0 Unavailable None 2664e_to_2664c2 1 94 2 1 92 2 SCTPIP 5 0 mi Unavailable None 2664e_to_2664c3 1 94 3 1 92 3 SCTPIP 5 0 jal Unavailable None 2664e_to_2664c4 1 94 4 1 92 4 SCTPIP 5 0 ja Unavailable None 2664e_to_2664c5 1 94 5 1 92 5 SCTPIP 5 0 zj Unavailable None 2663c_to_2663e0 1 84 0 1 86 0 SCTPIP 5 5 jal Warning Link Remote Inte 2663c_to_2663e1 1 84 1 1 86 1 SCTPIP 5 5 Warning Link Remote Inte 2663c_to_2663e4 1 84 4 1 86 4 SCTPIP 5 5 Warning Link Remote Inte 2663c_to_2663e3 1 84 3 1 86 3 SCTPIP 5 5 Warning Link Remote Inte 2663c_to_2663e5 1 845 1 86 5 SCTPIP 5 5 j Warning Link Remote Inte 2663d_to_2663e0 1 85 0 1 86 0 SCTPIP 5 5 LJ Warning Link Remote Inte 2663d_to_2663e1 1 85 1 1 86 1 SCTPIP 5 5 lal Warning Link Remote Inte w EN 1 70 Linksets Updated Node sgm 72 57a 2 View DEFAULT ieffmoor w2k04 amer cisco com a The Linkset Window displays information about the linksets that have been discovered by SGM Linksets that are associated with nodes that are excluded from the current view are not displayed in the Linkset Window See the Creating a View section on page 3 27 for more information about excluding nodes By default SGM displays all of the columns
54. Possible values are Cisco2650 Cisco 2650 series router Cisco2650XM Cisco 2650XM series router Cisco2651 Cisco 2651 series router Cisco2651XM Cisco 2651XM series router Cisco7204 Cisco 7204 series router Cisco7204VXR Cisco 7204VXR series router Cisco7206 Cisco 7206 series router Cisco7206VXR Cisco 7206VXR series router Cisco7507 Cisco 7507 series router Cisco7507mx Cisco 7507mx series router Cisco7507z Cisco 7507z series router Cisco7513 Cisco 7513 series router Cisco7513mx Cisco 7513mx series router Cisco7513z Cisco 7513z series router IPDevice IP device other than those listed above You can assign this icon to an unknown node if you know that it is an IP device Unknown SGM is unable to determine the device type Cisco Signaling Gateway Manager User Guide P34 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Discovering the Network TH ITP MIB Level MIB conformance level used by the ITP such as ITP MB5 ITP Uptime Time the ITP has been up in weeks days hours minutes and seconds Reboot Reason Reason for the last reboot of the ITP Notes Indicates whether there is a note associated with the node Events Indicates whether there is a recent event associated with the node During Discovery SGM might flag most nodes with an event icon If the event icons are too distracting select Edit gt Clear All Events from the SGM Main Menu
55. Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Links If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Status Summary Tab Local IP Address Information SCTP Links Only To view loc
56. Products Help le Guns E i T a ETE eee bes fie Status Reason 1 18 0 net0 7 2663b_to_2663c0 1 83 0 1 84 0 SCTPIP 5 0 zf Unavailable None a 1 18 0 net0 7 2663c_to_2663e2 1 84 2 1 86 2 SCTPIP 4 0 El Unavailable None FA 1 18 0 net0 7 ftg3_to_ss7123 5 9 3 1 23 SCTPIP 1 0 m Unavailable None 1 18 0 net0 7 ftg3_to_ss7124 5 9 3 1 2 4 Other 0 0 E Unavailable None 1 18 1 net1 7 ftg3_to_ss7125 593 1 25 Other 0 o Oo Unavailable None gt vig nen 7 tg3_to_ss7126 693 1 26 Other 0 0 O Unavailable None o 1184 nett 7 7570a_to_tg 5 10 1 6 2 4 Other 0 0 O Unavailable None 1181 ne1 7 t0854 510 2 6 5 4 Other 0 0 m Unavailable None 118 2net27 tgstoss7115 5 9 3 11 5 SCTPIP 1 a im Unavailable None 1 18 2 net2 7 tg3_to_ss7116 5 9 3 1 1 6 SCTPIP 1 0 O Unavailable None 1 18 2 net2 7 7570a_to_7570d2 3 10 1 3 10 4 Other 0 0 mj Unavailable None 1182 net2 7 2652b_to_2651a 6 2 2 514 SCTPIP 8 8 Oo 2 Waring Link Send Utilizat 118 2 net2 7 2652a_to_2651b 5 2 1 51 2 SCTPIP 8 8 Oo Warming Link Receive Utili 1 20 0 net0 7 7570c_to_2653a 5 10 3 53 1 SCTPIP 8 8 m Warning Link Receive Utili 1 20 0 net0 7 2653a_to_2653d 5 3 1 5 3 4 SCTPIP 8 8 mj Warning Link Receive Utili 1 20 0 net0 7 2663c_to_2663e0 1 84 0 1 86 0 SCTPIP 5 5 Lj Warning Link Remote Inte 1 20 0 net0 7 2663c_to_2663e1 1 841 1 86 1 SCTPIP 5 5 O Warning Link Remote Inte 1 20 0 net0 7 2663c_to_2663e3
57. SCCP protocol Congestion Level MTP3 congestion level for the primary point code Possible values are No congestion Corresponds to None The link is not congested Congestion level 1 Corresponds to Low The link is slightly congested Congestion level 2 Corresponds to High The link is congested Congestion level 3 Corresponds to Very High The link is very congested Low High and Very High correspond roughly to equivalent ANSI China standard and ITU congestion levels 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points MTP3 Event Log Tab To view the most recent MTP3 events associated with the selected signaling point select the MTP3 Event Log tab The MTP3 Event Log table displays the following information for the selected signaling point Current Poll Interval Poll interval used to collect data for the table Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll Logged Events Total number of MTP3 events that have been logged for this signaling point Dropped Events Total number of MTP3 events that have been dropped for this signaling point Max Events Maximum number of events that the event history can contain When event history table is full the oldest entrie
58. SGM asks if you want to overwrite that user s changes If you choose to do so the other user s changes are overwritten and lost If you choose not to do so your changes are lost unless you save the GTT preferences file to a different filename When you save a GTT file or GTT preferences file SGM makes note of your preferences on the SGM client and server including the variant and version of GTT being used SGM saves the user s preferences to the SGM server when the GTT client exits successfully Thereafter whenever you launch the GTT client SGM searches for your GTT preferences If SGM finds your preferences on the SGM server SGM launches the GTT client with those preferences Otherwise SGM launches the GTT client with the default GTT preferences file ITU variant and version 1 0 To delete a GTT preferences file from the GTT preferences file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog GTT Preferences File List To close the Save File Dialog GTT Preferences File List without saving the GTT preferences file or saving any changes to the GTT preferences file list click Cancel Optional To load an existing GTT preferences file select Edit gt Preferences gt Load from the GTT menu SGM displays the Load File Dialog GTT P
59. SGM on Solaris chapter of the Cisco Signaling Gateway Manager Installation Guide for more information You can also integrate SGM with HP OpenView after installation using the sgm trapsetup command See the SGM Command Reference section on page B 1 for more information If you select HP OpenView as the source of traps in SGM keep the following considerations in mind e If HP OpenView is not running when you start the SGM servers SGM s sgmTrapReceiver process cannot start and is labeled Stopped e If HP OpenView is running when you start the SGM servers but ovtrapd HP OpenView s trap receiver process is not running sgmTrapReceiver starts and is reported as Running but it cannot receive traps e Ifyou start the SGM servers then start HP OpenView sgmTrapReceiver does not start automatically You must start sgmTrapReceiver using the Process Manager e IfsgmTrapReceiver is running and HP OpenView is stopped using the ovstop command sgmTrapReceiver stops itself and does not start automatically when HP OpenView is restarted You must start sgmTrapReceiver using the Process Manager e IfsgmTrapReceiver is running and ovtrapd stops running for any reason sgmTrapReceiver cannot detect that ovtrapd is no longer running sgmTrapReceiver continues running but cannot receive traps until ovtrapd is restarted When ovtrapd is restarted sgmTrapReceiver begins receiving traps again automatically 78 15589 01 Cisco Sign
60. SLC 6 10000 SLC 7 SLC 8 ii 80004 70004 60004 50004 4000 3000 2000 10004 06 15 00 06 20 00 06 25 00 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 07 10 00 SLC 0 M1 2 3 4 5 6 7 G8 Reset Gridon Hep r B E Updated Node sqm 75 700 12 1335 View DEFAULT jeffmoor w2k04 amer cisco com 9 The BitsSentPerSec chart displays the following information for the selected link SGM displays the following information in the BitsSentPerSec or BytesSentPerSec chart e Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box e Time Window mins Drop down list box used to specify the length of time displayed in the Bits Sent Chart or Bytes Sent Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Cisco Signaling Gateway Manager User Guide 380 ff 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets W Bits Sent Chart or Bytes Sent Chart Displays the Bits Sent Per Sec or Bytes Sent Per Sec for the linkset as a function of time including data for up to 16 links To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format h
61. Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Viewing the Topology of the Network A line indicates a single logical connection configured between two nodes e A line that ends in a diamond or circle indicates that the connection has a configured linkset associated with that node e A line that does not end in a diamond or circle indicates that the linkset is not configured on that ITP or cannot be displayed because SGM is not managing that node e A heavy line indicates that there are two or more linksets configured between two signaling points The color of a graphical element indicates its current status e For nodes the possible colors are Green The node is currently in Active status Yellow The node is currently in Warning status Gray The node is currently in Discovering Polling Unmanaged or Waiting status Red tThe node is currently in Unknown status e For linksets diamonds or circles the possible colors are Green The linkset is in Active status Blue The linkset is in Shutdown status Yellow The linkset is in Warning status Red The linkset is in either Unavailable or Unknown status amp Note If there is more than one linkset configured on the connection the status color is an aggregation of the status of every linkset on that connection A note icon in the upper left corner of a node element means the node has been annotated
62. Step 12 for more information about adding entries to the Selector Table e To populate the GTA Table select a row in the Selector Table The GTA Table is populated with all associated GTA entries If the GTA Table remains blank the selected row has no associated GTA entries If the GTA Table remains blank the selected row has no associated GTA entries You can also add entries to the GTA Table by right clicking within the table and selecting Add from the right click menu See Step 13 for more information about adding entries to the GTA Table e To populate the App Group Table select a row in the GTA Table that has an associated Application Group The App Group Table is populated with all application group entries for that application group name You can also add entries to the App Group Table by right clicking within the table and selecting Add from the right click menu See Step 15 for more information about adding entries to the App Group Table 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table To populate the MAP Table select a row in the GTA Table that does not have an associated Application Group The MAP Table is populated with all MAP entries that match the selected row s point code SSN combination You can also add entries to the MAP Table by right clicking within the table and selecting Add from the right click menu
63. That is a user has attached a descriptive string to the node A dot in the diamond or circle at the end of the line means a note has been attached to the linkset An event icon orange triangle in the upper right corner of a node element means there is a recent event associated with the node The topology map also provide right click menus for linksets and signaling points Cisco Signaling Gateway Manager User Guide cea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 2 Step 3 Step 4 Step 5 Viewing the Topology of the Network Hi The topology signaling point table in the left pane of the Topology window displays the name and status of the signaling points that are currently displayed in the topology map To display the topology signaling point table select the Tables tab in the left pane By default this table is sorted by Status To redraw the topology map centered on a specific signaling point double click on the signaling point in this table You cannot select more than one signaling point at a time in this table The topology linkset table in the left pane of the Topology window displays the name and status of the linksets that are displayed in the topology map To display the topology linkset table select the Tables tab in the left pane of the Topology Window then select a signaling point in the topology signaling point table or a signaling point in the topology map The topology linkset ta
64. The rates might also be different at each end of the link depending on the reason for the failure and the timing related to each endpoint InhibitLoc blue ball A local ITP administrator has set the link to prevent traffic from flowing InhibitRem blue ball A remote ITP administrator has set the link to prevent traffic from flowing Shutdown blue ball An ITP administrator has set the link to prevent traffic from flowing Cisco Signaling Gateway Manager User Guide P3148 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi Unknown red ball Either the node associated with this link has failed to respond to an SNMP request or SGM found that the link no longer exists When you physically delete a link the Status field displays Unknown until you delete the link from the SGM database Warning yellow ball The link is active and traffic is flowing but one or more of the following situations has occurred The link is congested The link has exceeded the defined Receive Utilization or Send Utilization One or more of the local or remote IP addresses defined for SCTP is not active e Status Reason Reason for the current status of the link Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data E
65. To display all records including those for links that are of type SCTP click the YesSCTP menu option This is the default setting e To display all records including those for links that do not have planned send and receive capacities click the YesNullCaps menu option To display only records for links that have planned send and receive capacities click the NoNullCaps menu option This is the default setting e To reset the Top SCTP and NullCaps preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option Viewing the Hourly Network Statistics Export Files The Hourly Network Statistics Export Files page displays all archived SGM hourly network statistics summary reports for all links and linksets known to SGM for the server to which you are connected stored as downloadable Zip files To access the Hourly Network Statistics Export Files page select Hourly Export from the menu bar of any SGM Network Statistics or Accounting Statistics Web page 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports On the Hourly Network Statistics Export Files page the Zip files are archived by type linkset or link date and hour For example sgmLinksetStats 2002 10 15 08 csv zip is the Zip file that contains the hourly linkset statistics summary report for the 8th hour on October 15 2002 Each
66. Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event such as the deletion of a node signaling point linkset or file Discover Discovery event such as Discovery beginning Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Events LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed OverWrite OverWrite event An existing file such as a seed file or route file has been overwritten Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the existing SGM database Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information e Severity Severity of the event Default values are Admin The default color is cyan Err
67. User Guide E Chapter3 Managing ITP Networks Using SGM W Printing SGM Windows e WebUtil Indicates whether SGM is to display send and receive utilization for linksets and links as percentages or in Erlangs in Web pages For more information see the description of the sgm webutil percent erlangs command in the SGM Commands and Descriptions section on page B 2 e Timer file for last report run Indicates timer activities during the last report run by SGM The timer file is useful for identifying how much time SGM spends gathering report data and generating reports Printing SGM Windows You can print most SGM windows as well as the topology map for those times when you need hardcopy To print an SGM window use one of the following procedures e From most SGM windows select File gt Print from the SGM Main Menu e From the Topology Window select File gt Print gt All from the SGM Main Menu if you want to print the map of your entire network not just the part that is visible in the current topology map view e From the Topology Window select File gt Print gt Display from the SGM Main Menu if you want to print just the part of your network that is visible in the current topology map not the map of your entire network SGM displays the Print dialog Figure 3 92 Cisco Signaling Gateway Manager User Guide P3398 I 78 15589 01 Chapter3 Managing ITP Networks Using SGM Connecting toa New Se
68. accounting statistics is enabled for the linkset GTT Accounting Enabled Indicates whether the collection of GTT accounting statistics is enabled for the linkset For Cisco IOS software releases prior to 12 2 4 MB10 this field displays Unknown Duration In Service Percentage of time the linkset has been in service since the last reboot of the ITP or since ITP last reset the counters Duration Out Of Service Percentage of time the linkset has been out of service since the last reboot of the ITP or since ITP last reset the counters 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Linksets Charts Tab ReceivedUtilization To view real time ReceivedUtilization information for the selected linkset select the Charts tab SGM displays the ReceivedUtilization chart Figure 3 14 Figure 3 14 ReceivedUtilization Chart for a Linkset Sy SGM Statistics Details Window sgm sun28 a x File Edit View Products Help Poll Settings 15 4 F pesia 10 193 Configuration Data Notes RecentEvents ITP Access Lists Statistics Charts SLC 0 Linkset 2651a_to_tg3 v Time Window mins 60 SLC 1 SLC 2 SLC 3 SLC 4 ReceivedUtilization SendUtilization PktsRcvdPerSec PktsSentPerSec BitsRevdPerSec BitsSentPerSec Drops SLC 5 SLC 6 0 4 SLC 7 SLC 8 06 15 00 06 20 00 06 25 0
69. adds all newly discovered nodes to the Nodes In Current View table as soon as they are discovered e If you are using an SGM client with a custom view set this table contains all nodes discovered since the Network View Editor window was opened in this session that have not been excluded in the Nodes Excluded from View table or that are not in the current view 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Views Step7 When SGM discovers one or more new nodes in the network SGM also takes the following actions e SGM broadcasts the discovery of the new nodes to all SGM clients e SGM displays the text New Nodes Exist in the bottom right corner of most SGM windows e SGM adds graphical elements for the newly discovered nodes to the topology new signaling point panel in the left pane of the Topology window For more information see the Viewing the Topology of the Network section on page 3 259 To add a newly discovered node to the current view select one or more nodes and click the right arrow button to move them to the Nodes In Current View table To exclude a newly discovered node from the current view select the node click the right arrow button to move the node to the Nodes In Current View table then click the next right arrow button to move the node to the Nodes Excluded From View table Optional The Signaling Points In Current V
70. all other routes with the same Destination Point Code to the new class 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Editing an ITP Route Table File Step 8 Optional To add a new route to the route table select the Dest Point Code field in a blank row then fill in the fields with values for the new route Step9 Optional To delete an existing route from the route table select one or more routes and click Delete SGM removes the selected route or routes from the route table without asking for confirmation Step10 Optional To load an existing route table file or to modify the list of route table files select File gt Load from the route table menu SGM displays the Load File Dialog Route Table File List Figure 3 67 Figure 3 67 Load File Dialog Route Table File List HA SGM Load File Dialog xj Route Table File List r5 Type Name Last Modified Size bytes Ty sgm seed large 03 10 03 03 33 4 108587 IB sgm seed1 sample 03 10 03 03 33 4 507 OK Delete Cancel Help 2 Files 89604 The Load File Dialog Route Table File List contains the following fields e Type lIcon indicating whether the item in the table is a file or a folder e Name Name of the route table file or folder e Last Modified Date and time the route table file or folder was last modified Cisco Signaling Gateway Manager U
71. an IP device Unknown SGM is unable to determine the device type ITP MIB Level MIB conformance level used by the ITP such as ITP MB5 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM W Working with Nodes ITP Uptime Time the ITP has been up in weeks days hours minutes and seconds Reboot Reason Reason for the last reboot of the ITP Notes Indicates whether there is a note associated with the node Events Indicates whether there is a recent event associated with the node To delete the event icon from SGM displays for a specific node for this SGM client only select the node and click the icon To delete the event icon from SGM displays for all nodes for this SGM client only select Edit gt Clear All Events from the SGM Main Menu S Note During Discovery SGM might flag most nodes with an event icon If the event icons are too distracting use the Edit gt Clear All Events menu option to remove them Last Status Change Date and time that the status of the node last changed Status Current status of the node Possible values are Active green ball The node is currently fully functional Discovering gray ball The node is being discovered and SNMP queries have been sent to the device Polling gray ball The node is being polled Unknown red ball The node failed to respond to an SNMP request SGM sets
72. an error message e Ifthe node has more than one IP address for SGM to poll and the polls of one or more IP addresses fail or time out SGM issues warning messages If all polls fail or time out SGM issues an error message Step5 When the Selected nodes are being polled message disappears and no nodes are in Polling status polling is complete The SGM database immediately reflects any new or changed data for the selected nodes To poll one or more nodes retaining all currently known linksets in the SGM database use one of the following procedures e Select one or more nodes in a window then select Edit gt Poll Nodes gt Normal Poll in the SGM Main Menu SGM polls all selected ITP nodes e Select one or more linksets in a window then select Edit gt Poll Nodes gt Normal Poll in the SGM Main Menu SGM polls all primary and adjacent ITP nodes associated with the selected linksets e Select an ITP node or adjacent node in the Details Window then select Edit gt Poll Nodes gt Normal Poll in the SGM Main Menu SGM polls that node e Select a linkset or link in the Details Window then select Edit gt Poll Nodes gt Normal Poll in the SGM Main Menu SGM polls the ITP node and adjacent node associated with the linkset or link e Right click an ITP node in a window then select Poll Node gt Normal Poll in the right click menu SGM polls the node Normal Poll retains all linksets associated with polled nodes even linksets that
73. any letters numbers or special characters If you enter a name that is longer than 30 characters SGM beeps and retains the current name e Ifyou leave the Name field blank SGM reverts to the signaling point s point code without the network name The Icon Name drop down list box displays the name of the graphic icon to assign to this signaling point in topology maps SGM automatically assigns an appropriate icon to each discovered Cisco ITP and to Unknown signaling points but you can use this field to assign a different icon for example if you know that a given Unknown signaling point is a mobile switching center When SGM discovers a single instance node it assigns the icon that corresponds to the node When SGM discovers a multi instance node it assigns a separate icon for each unique signaling point instance 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points Valid values are Cisco2600 Cisco 2650 Cisco 2650XM Cisco 2651 Cisco 2651XM Cisco7204 Cisco 7204 Cisco 7204VXR Cisco7206 Cisco 7206 Cisco 7206VXR Cisco7507 Cisco 7507 Cisco 7507mx Cisco 7507z Cisco7513 Cisco 7513 Cisco 7513mx Cisco 7513z IPDevice IP device other than those listed above You can assign this icon to an unknown signaling point if you know that it is an IP device MSC Mobile switching center You can assign this icon to an unknown
74. are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual links nor does it display real time data or accounting statistics for virtual links e Is Ignored lIndicates whether the link is Ignored that is whether the link is to be included when aggregating and displaying SGM status information e Association ID For a link of type HSL Serial or Virtual this field has a value of 0 For a link of type SCTP the index into the SNMP SCTP association table Cisco Signaling Gateway Manager User Guide ESTE T 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links i Configuration Data Tab Interface Information To view interface information for the selected link select the Configuration Data tab The Interface Information sub section displays the following information for the selected link e QoS SCTP links only Quality of service QoS class of the link e Local Port SCTP links only Local port for the link e Remote Port SCTP links only Remote port for the link e Interface Name HSL Serial and Virtual links only Name of the interface e Interface I
75. as a 1 to 15 digit hexadecimal string Out Address Output SCCP address entry Enter an address as a 1 to 15 digit hexadecimal string Numbering Plan China and ITU only Numbering plan associated with this entry in the address conversion table If specified the value of this field overrides the value of the Numbering Plan field in the Address Conversion Table for this entry The valid range is 0 to 15 Nature of Address Indicator China and ITU only Nature of address indicator associated with this entry in the address conversion table If specified the value of this field overrides the value of the Nature of Address Indicator field in the Address Conversion Table for this entry The valid range is 0 to 127 The Selector Table for Address Conversion displays the following information Name Name of the selector Translation Type Translation type used by the selector Valid values are integers in the range 0 through 255 Global Title Indicator Global title indicator for the selector Valid values are integers in the range 2 and 4 Numbering Plan China and ITU only Numbering plan for the selector Valid values are integers in the range 0 through 15 Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W e Nature of Address Indicator China and ITU only Nature of address indicator for the selector Valid values
76. assigns the icon that corresponds to the node When SGM discovers a multi instance node it assigns a separate icon for each unique signaling point instance Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W Valid values are Cisco2600 Cisco 2650 Cisco 2650XM Cisco 2651 Cisco 2651XM Cisco7204 Cisco 7204 Cisco 7204VXR Cisco7206 Cisco 7206 Cisco 7206VXR Cisco7507 Cisco 7507 Cisco 7507mx Cisco 7507z Cisco7513 Cisco 7513 Cisco 7513mx Cisco 7513z IPDevice IP device other than those listed above You can assign this icon to an unknown node if you know that it is an IP device MSC Mobile switching center You can assign this icon to an unknown node if you know that it is an MSC SCP Service control point You can assign this icon to an unknown node if you know that it is an SCP SSP Service switching point You can assign this icon to an unknown node if you know that it is an SSP STP Signal transfer point You can assign this icon to an unknown node if you know that it is an STP SignalingPoint An SCP SSP or STP or an ITP instance Unknown SGM is unable to determine the node type e Device Type Device type of the node Possible values are Cisco2650 Cisco 2650 series router Cisco2650XM Cisco 2650XM series router Cisco2651 Cisco 2651 series router Cisco2651XM Cisco 2651XM series router Cisco
77. bits per second Fora linkset of type Serial or HSL available bandwidth for the linkset Fora linkset of type SCTPIP or Mixed set on the ITP using the plan capacity CS7 linkset configuration command If Receive Plan Capacity is not set on the ITP for this linkset this field displays the value 0 Fora linkset of type Other this field always displays the value 0 Cisco Signaling Gateway Manager User Guide E 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets W Receive Utilization Amount of the linkset s receive capacity being used as a percentage or in Erlangs as set in the Preferences window calculated using the following formula Receive Utilization Bits Received Per Sec Receive Plan Capacity This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Fora linkset of type SCTPIP or Mixed if Receive Plan Capacity is not set on the ITP for this linkset this field displays the phrase Set Plan Capacity on ITP Fora linkset of type Other this field always displays the phrase Set Plan Capacity on ITP Statistics Tab Service Information To view service information for the selected linkset select the Statistics tab The Service Information sub section displays the following information for the selected linkset MTP3 Accounting Enabled Indicates whether the collection of MTP3
78. cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Events The Event Window provides the following toolbar buttons e Set Filter Opens the Event Filter dialog e Apply Filter Activates and deactivates the event filter specified in the Event Filter dialog If the filter is activated SGM displays only those events that pass the filter If the filter is deactivated SGM displays all events e Acknowledge Makes s the selected event or events acknowledged e Unacknowledge Makes the selected event or events unacknowledged e Event Properties Opens the Event Properties window e Edit Notes Opens the Edit Event Dialog e Time Difference Displays the difference in days minutes hours and seconds between two events e Find Finds a specific event e Help for Event Displays context sensitive help for the selected event in a separate Web browser The Event Window displays the following information for each event e Internal D Internal ID of the event The internal ID is a unique ID for every event link linkset signaling
79. checkbox for the linkset you want SGM to ignore Viewing Ignored Linksets To display all linksets that are Ignored display the Linkset Window and click the Ignored column header SGM displays all ignored linksets at the top of the table Cisco Signaling Gateway Manager User Guide 300 ft 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W Working with Nodes SGM enables you to view information about all discovered nodes including their IP addresses status and other important information This section includes the following information Viewing Basic Information for Nodes page 3 92 Viewing Detailed Information for a Node page 3 96 Viewing CPU Statistics for a Node page 3 121 Editing a Node page 3 124 Viewing Notes for a Node page 3 128 Deleting a Node page 3 130 Unmanaging and Managing a Node page 3 133 Polling a Node page 3 134 Excluding a Node from a View page 3 136 Related Topics Modifying Preference Settings page 5 3 Resizing Sorting and Hiding Table Columns page 3 279 Viewing the Topology of the Network page 3 259 Working with Links page 3 170 Working with Linksets page 3 37 Working with Signaling Points page 3 136 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Nodes Viewing Basic Information for Nodes To view basic information for nodes select Nodes in the left pan
80. click the Signaling Point Name header Click again to sort the point codes in ascending order Point Code Point code that was being used by a node on the specified date To sort the point codes by point code in ascending order click the Point Codes header This is the default display Click again to sort the point codes in descending order Node Name Name or IP address of the node To see detailed information for the node click the node name To sort the point codes by node in descending order click the Node Name header Click again to sort the point codes in ascending order Point Code Type Type of point code Primary Main point code used by a node Secondary Alternate or backup point code used by a node Capability Shared by more than one node each of which is also assigned a real point code Also called an alias point code To sort the point codes by type in ascending order click the Point Code Type header Click again to sort the point codes in descending order 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports Viewing the Daily Point Code Inventory Export Files The Daily Point Code Inventory Export Files page displays all archived SGM daily point code inventory reports for the server to which you are connected stored as downloadable Zip files To access the Daily Point Code Inventory Expor
81. columns in the Link Table except Internal ID Congestion Level and Last Status Change To display these columns or to hide other columns see the procedures in the Modifying Linkset Table Column Settings section on page 5 18 The Link Table displays the following information about links that are associated with the selected node e Internal ID Internal ID of the link The internal ID is a unique ID for every event linkset link signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Node Name of the node associated with the link Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W Signaling Point Name of the signaling point associated with the link Linkset Name of the linkset associated with the link SLC Signaling link code SLC ID for the link Type Type of link Possible link types are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual links nor does it display real time data or accounting statistics for virtual links Cong
82. conversion table name in this field the referenced table must exist and it must contain at least one address conversion entry If this field is blank no address conversion is needed QoS Quality of service QoS class of the selector Valid QoS classes range from 1 through 7 ALL indicates that the selector accepts all QoS classes Cisco Signaling Gateway Manager User Guide eag 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W The GTA Table displays the following information Name Name of the selector associated with this GTA Global Title Address Digits Address digits for the GTA Point Code Destination point code for the GTA Routing Indicator Routing indicator for the GTA Valid values are none No routing indicator gt Route on the global title pcssn Route on the point code and SSN This field is grayed out if Configure By App Group is selected Subsystem Number Destination SSN for the GTA Valid values are integers in the range 2 through 255 New Translation Type Translation type to be used by the GTA Valid values are integers in the range 0 through 255 Application Group Name of the application group that is to provide the point code routing indicator and SSN to be used by the GTA Application Server Name Name of the application server that is to provide the point code routing indicator and SSN to be used by the GTA
83. displays Unknown until you delete the link from the SGM database Warning yellow ball The link is active and traffic is flowing but one or more of the following situations has occurred The link is congested The link has exceeded the defined Receive Utilization or Send Utilization One or more of the local or remote IP addresses defined for SCTP is not active e Congestion Level Indicates whether there is congestion on the link A link is congested if it has too many packets waiting to be sent This condition could be caused by the failure of an element in your network Possible values for the Congestion Level field are None The link is not congested Low The link is slightly congested High The link is congested Very High The link is very congested Low High and Very High correspond roughly to equivalent ANSI China standard and ITU congestion levels e Receive Utilization Indicates whether on average the link is under its configured receive utilization threshold UnderThreshold or over the threshold OverThreshold Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i e Send Utilization Indicates whether on average the link is under its configured send utilization threshold UnderThreshold or over the threshold OverThreshold e Status Reason Reason for the current status of the link
84. enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Configuration Data Tab Description To view descriptive information for the selected linkset select the Configuration Data tab The Description sub section contains a description of the linkset If the linkset has no description this sub section is blank Configuration Data Tab General Information To view general information for the selected linkset select the Configuration Data tab The General Information sub section displays the following information for the selected linkset e Linkset Type Type of linkset which SGM determines by examining the links defined in the linkset Possible linkset types are HSL The links in this linkset use the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The links in this linkset use the Stream Control Transmission Protocol SCTP IP transport protocol Serial The links in this linkset use the serial SS7 signaling protocol Mixed The links in this linkset are of two or more types This configuration is not recommended Virtual The links in this linkset are virtual links which connect signaling point instances running on the same device SGM does not poll virtual linksets nor does it display real time data or
85. existing SGM database Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Severity Severity of the event Default values are Admin The default color is cyan Error tThe default color is coral None The default color is white Normal The default color is light green Warning The default color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Note Indicates whether there is a note associated with the event Time Date and time the event was logged 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Events e Ack By If you have not implemented SGM User Based Access name of the device that last acknowledged the event If you have implemented SGM User Based Access name of the user who last acknowledged the event If no one has acknowledged the event this field is blank e Ack Time Date and time the event was last acknowledged or unacknowledged e Node Name of the node associated with the event If there is no node associated with the event None is displayed e SP Name of the signaling point associated with the event If there is no signaling
86. file has been overwritten Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the existing SGM database Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Severity Severity of the event Default values are Admin The default color is cyan Error tThe default color is coral None tThe default color is white Normal tThe default color is light green Warning The default color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Note lIndicates whether there is a note associated with the event Time Date and time the event was logged Ack By If you have not implemented SGM User Based Access name of the device that last acknowledged the event If you have implemented SGM User Based Access name of the user who last acknowledged the event If no one has acknowledged the event this field is blank Ack Time Date and time the event was last acknowledged or unacknowledged Node Name of the node associated with the event If there is no node associated with the event None is displayed 78 15589 01 Cisco Signalin
87. for SCCP management If the checkbox is selected the point code SSN combination is considered adjacent to the local node Ifthe checkbox is cleared the point code SSN combination is not considered adjacent to the local node e CPC List Name Name of the CPC list associated with this MAP The CPC List displays the following information e Point Code Point codes in the selected CPC list Select the App Group tab if you are primarily interested in displaying data for application groups SGM displays the App Group panel An application group is an alternative result for the explicit point code and SSN in a GTA entry You can use an application group entry for intermediate translation for load sharing across more than two destinations or for load sharing of intermediate translation When you launch the App Group panel the App Group Table and Selector Table might or might not be populated with data e To add entries to the App Group Table right click within the table and select Add from the right click menu See Step 15 for more information about adding entries to the App Group Table e To add entries to the Selector Table right click within the table and select Add from the right click menu See Step 12 for more information about adding entries to the Selector Table e To populate the MAP Table select a row in the App Group Table The MAP Table is populated with all MAP entries that match the selected row s point code S
88. for a Linkset page 3 87 Deleting a Linkset page 3 88 Ignoring a Linkset page 3 90 Viewing Ignored Linksets page 3 90 Related Topics Modifying Preference Settings page 5 3 Resizing Sorting and Hiding Table Columns page 3 279 Viewing the Topology of the Network page 3 259 Working with Links page 3 170 Working with Nodes page 3 91 Working with Signaling Points page 3 136 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Linksets Viewing Basic Information for Linksets To view basic information for linksets select Linksets in the left pane of the SGM Main Window SGM displays the Linkset Window Figure 3 10 Figure 3 10 Linkset Window HA SGM Main Window sgm sun28 10 x File Edit View Products Help Events Adjacent Linkset Number Active C Nodes Pt Code PtCode of Links Links 9nored Notes Events Status Reason Signaling Points 7580c_to_2661d3 1 20 3 1 61 3 SCTPIP 5 0 By Unavailable None 4 Linksets 7580c_to_2661d4 1 204 1 61 4 SCTPIP 5 0 Unavailable None C4 Links 2661d_to_2661c1 1 61 1 1 60 1 SCTPIP 5 0 Unavailable None 2661c_to_2661d3 1 60 3 1 61 3 SCTPIP 5 0 iaj Unavailable None 2661c_to_2661d4 1 60 4 1 61 4 SCTPIP 5 0 J Unavailable None 2661c_to_2661d5 1 60 5 1 61 5 SCTPIP 5 0 E Unavailable None 2663b_to_2663c0 1 83 0 1 84 0 SCTPIP 5 0 E Unavailable
89. for the selected link or bytes received per second information if you cleared the Show Details in Bits Instead of Bytes checkbox in the Preferences Window select the Charts tab SGM displays the BitsRcvdPerSec chart Figure 3 44 Figure 3 44 BitsRevdPerSec Chart for a Link AA SGM Statistics Details Window sgm sun28 E 16 x File Edit View Products Help Pall Settings 15 N s SLIME MSU e hti aa 2651a_to_tg3 Status Details Statistics SLC 0 7 oo SLC 1 Linkset 2651a_to_tg3 x Time Window mins 40 x SLC 2 SLC 3 en ReceivedUtilization SendUtilization PktsRevdPerSec PktsSentPerSec BitsRcvdPerSec BitsSentPerSec Drops SLC 6 SLC 7 1107 SLC 8 1007 t ettet Es tetet bf i mE d ee a0 a 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 SLC 0 JFN Reset Gridon Heip ZS F Update From Server Complete No Errors Erans view DEFAULT jefmoor w2k04 amer cisco com 93 Cisco Signaling Gateway Manager User Guide 78 15589 01 lt Chapter3 Managing ITP Networks Using SGM W Working with Links The BitsRcvdPerSec chart displays the following information for the selected link e Linkset Drop down list box used to se
90. from the SGM Discovery database Select Edit gt Network Discovery from the SGM Main Menu SGM displays the Discovery Dialog Figure 3 2 Select the Discovery tab SGM displays the Discovery panel Figure 3 4 In the Discovered Nodes table select the node or nodes you want to delete Click Delete Node SGM deletes the nodes from the Discovery database without asking for confirmation The nodes will no longer be discovered by SGM Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W Unmanaging and Managing a Node amp SGM enables you to label a node Unmanaged and to remove the Unmanaged status from a node In some situations you might not want to see a given node or nodes in SGM displays but you might be unable to delete it from the SGM database For example e Ifyou have not physically deleted a known node from your network and you delete it from SGM SGM removes the node from the poll list and at the next poll SGM returns the node to the DEFAULT view and labels the node as a new node if you are using a custom view e Ifa node has at least one adjacent node in Active Discovering Waiting or Warning state you cannot delete the node If you try to do so SGM cancels the deletion If these situations you can label the node Unmanaged When you label a node Unmanaged SGM removes the node from the poll list Note Step 1
91. have been deleted and are therefore in Unknown status Cisco Signaling Gateway Manager User Guide 78 15589 01 3 135 Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points To poll one or more nodes removing and then rediscovering all associated linksets use one of the following procedures Select one or more nodes in a window then select Edit gt Poll Nodes gt Clean Poll in the SGM Main Menu SGM polls all selected ITP nodes Select one or more linksets in a window then select Edit gt Poll Nodes gt Clean Poll in the SGM Main Menu SGM polls all primary and adjacent ITP nodes associated with the selected linksets Select an ITP node or adjacent node in the Details Window then select Edit gt Poll Nodes gt Clean Poll in the SGM Main Menu SGM polls that node Select a linkset or link in the Details Window then select Edit gt Poll Nodes gt Clean Poll in the SGM Main Menu SGM polls the ITP node and adjacent node associated with the linkset or link Right click an ITP node in a window then select Poll Node gt Clean Poll in the right click menu SGM polls the node Clean Poll removes all associated linksets before polling the nodes Excluding a Node from a View To exclude a node from the current view right click the node in a window then select Exclude from View in the right click menu SGM excludes the node from the current view See the Creating a View section on page 3 27 for
92. in the file Only those nodes and signaling points will be included in automatically generated SGM accounting statistics and network statistics reports as well as in custom reports that were generated with the default keyword or no node list keyword at all on the sgm accstats or sgm linkstats command Keep in mind the following considerations Ifyou installed SGM in the default directory opt then the nodes include file is located at opt CSCOsgm reports etc nodes include If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the reports etc nodes include file is located in that directory Each line in the nodes include file must contain a single node name or node name and signaling point name that matches exactly the real fully qualified node name of the node and each line must end with a colon For example sgm 75 59a cisco com sgm 26 51a cisco com Cisco Signaling Gateway Manager User Guide P3338 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W To include a specific signaling point specify the node name and signaling point sgm 75 59a cisco com net0 sgm 26 51a cisco com net1 Wildcard matching is not supported If a node or signaling point appears in both the nodes include file and the nodes exclude file it is excluded That is excluding a node or signaling point ov
93. in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset e SLC Displays up to 16 color coded icons one for each link SLC in the Packets Received Chart To remove the data for a link from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Charts Tab PktsSentPerSec To view real time packets sent per second information for the selected link select the Charts tab SGM displays the PktsSentPerSec chart Figure 3 4
94. information about a selected event including its associated node signaling point linkset status and other information To view detailed information about an event right click the event in a window then select Event Properties in the right click menu SGM displays the Event Properties Dialog Figure 3 54 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Events Figure 3 54 Event Properties Dialog event Properties x Properties Notes Message Link sgm 26 61c cisco com 1 60 0 net0 2661c_to_7580a0 0 edited by user dhep 64 102 82 134 cisco com Category Edit Severity Admin Timestamp Thu Mar 20 18 03 57 EST 2003 Acknowledged No Acknowledged by N A Acktimestamp N A Node sgm 26 61c Signaling Point 1 60 0 net0 Linkset 2661c_to_7580a0 Link 0 89548 The Event Properties dialog provides the following information for the selected event e Properties Tab Displays detailed information about the selected event e Message Message text for the event You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information e Category Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event such as the deletion of a node signaling point linkset or file Discover Discovery ev
95. lInternational bound call SGM forwards international bound calls to an STP pair that acts as an international gateway InternationalSpare lInternational bound call used in countries in which more than one carrier can share a point code In those countries networks are differentiated by the Network Indicator Notes lIndicates whether there is a note associated with the signaling point 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points e Events Indicates whether there is a recent event associated with the signaling point During Discovery SGM might flag most signaling points with an event icon If the event icons are too distracting select Edit gt Clear All Events from the SGM Main Menu to remove them e Last Status Change Date and time that the status of the signaling point last changed e Status Current status of the signaling point Possible values are Active green ball The signaling point is currently fully functional Unknown red ball One of the following conditions occurred SGM cannot poll the node associated with the signaling point SGM sets all signaling points linksets and links associated with the node to Unknown The signaling point has been unconfigured on the ITP or the configuration is incomplete At the next poll SGM determines that the signaling point does not exist and s
96. load a GTT file the name of the server associated with the GTT client and the filename are displayed in the window name SGM GTT Configurator sgm sun8 GTT File 1 Cisco Signaling Gateway Manager User Guide 78 15589 01 3 327 Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table If you have not yet loaded or saved a GTT file SGM displays No File Loaded in place of the GTT file name To delete a GTT file from the GTT file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog GTT File List To close the Load File Dialog GTT File List without loading a GTT file or saving any changes to the GTT file list click Cancel Step 23 SGM strongly recommends that you to check the semantics of a GTT file against a specific ITP validating the following data in the GTT file e ITP Point Code For version 2 0 GTT files the point code in the GTT file cannot be the same as the ITP s primary secondary or capability point code If it is the same SGM generates an Error This is not a restriction for GTT files of version 3 0 or later e Route Table The ITP s route table must contain all point codes in the GTT file other than the ITP s primary secondary or capability point code If the route table do
97. newly discovered signaling points to the topology map as soon as they are discovered If you are using an SGM client with a custom view set this panel contains all signaling points discovered since the Topology window was opened in this session that have not been excluded in the Signaling Points Excluded from View table of the Network View Editor window or that are not in the current view Optional To add a newly discovered signaling point to the topology map select one or more signaling points in the topology new signaling point panel and drag them to the map while holding down the left mouse button Optional To exclude a newly discovered signaling point from the topology new signaling point panel see the Working with Views section on page 3 26 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM HI Viewing the Topology of the Network Step 21 Step 22 Step 23 Optional To display the topology excluded signaling point panel select the Excluded Signaling Points tab in the left pane The topology new signaling point panel displays graphical elements for excluded signaling points Excluded signaling points are signaling points that you have chosen not to manage that you have moved to the Signaling Points Excluded from View table of the Network View Editor window See the Creating a View section on page 3 27 for more information about excluding signalin
98. nodes status events and other information This section includes the following information e Viewing Basic Information for Links page 3 171 e Viewing Detailed Information for a Link page 3 175 e Viewing Real Time Data for a Link page 3 186 e Editing a Link page 3 230 e Viewing Notes for a Link page 3 232 e Deleting a Link page 3 233 e Ignoring a Link page 3 235 e Viewing Ignored Links page 3 235 Related Topics e Working with Linksets page 3 37 e Working with Nodes page 3 91 Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links Hi e Working with Signaling Points page 3 136 e Viewing the Topology of the Network page 3 259 e Modifying Preference Settings page 5 3 Viewing Basic Information for Links To view basic information for links select Links in the left pane of the SGM Main Window SGM displays the Link Window Figure 3 36 Figure 3 36 Link Window MA SGM Main Window sgm sun28 i lol o x File Edit View Products Help Events ignali 3 CI Nodes z Linkset Ignored Notes Events Status Reason 4 Signaling Points sgm 75 80 7580c_to_2661d3 0 SCTPIP J Failed Link Inactive a C Linksets sgm 75 80c 7680c_to_2661d3 1 SCTPIP J Failed Link Inactive inke sgm 75 80 7580c_to_2661d3 2 SCTPIP O Failed Link Inactive sgm 75 80 580c_to_2661d3 3 SCTPIP m Failed
99. numbers 2700 through 2799 e Access List List of commands in the access list Viewing Real Time Data for a Linkset SGM enables you to display detailed statistics for a selected linkset including its associated links status and other information Detailed information for the selected linkset is displayed in the left column and for the adjacent linkset in the right column To display detailed statistics for a linkset select Linksets in the left pane of the SGM Main Window right click a linkset in the right pane then select View gt Real Time Data and Charts in the right click menu SGM displays the Statistics Details Window for a Linkset Figure 3 13 Cisco Signaling Gateway Manager User Guide 354 E 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets W Figure 3 13 Statistics Details Window for a Linkset ccm Statistics Details Window sgm sun28 E 10 x File Edit View Products Help ee a Configuration Data Notes Recent Events ITP Access Lists Statistics Charts SLC 0 SP 5 1 1 Linkset 2651a_to_tg3 SP 5 9 3 Linkset tg3_to_2651a SLC 1 Packet Information Packet Information SLC 2 SLC 3 SLC 4 SLC5 Sent Per Sec 20 5 Sent Per Sec 0 596 SLC 6 Received Per Sec 0 596 Received Per Sec 20 5 SLC 7 Drops 0 Drops 0 SLc 8 Bit Information Bit Information SentPerSec 9 14K SentPerSec 1 49K Received Per Sec 1 49K Received Per Sec 9 14K Utilizat
100. of type Other this field always displays the value 0 e Send Utilization Amount of the link s send capacity being used as a percentage or in Erlangs as set in the Preferences window calculated using the following formula Send Utilization Bits Sent Per Sec Planned Capacity This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Fora link of type SCTPIP or Mixed if Send Plan Capacity is not set on the ITP for this link this field displays the phrase Set Plan Capacity on ITP Fora link of type Other this field always displays the phrase Set Plan Capacity on ITP Cisco Signaling Gateway Manager User Guide 78 15589 01 Chapter3 Managing ITP Networks Using SGM W Working with Links Send Threshold Indicates when a cltpSpLinkSentUtilChange is to be generated for the link as a percent of its total send capacity For example if Send Plan Capacity is 64000 bits per second and Send Threshold is 50 then a cItpSpLinkSentUtilChange notification is generated when the link reaches 50 of 64000 or 32000 bits per second Receive Plan Capacity Planned capacity of the link to receive in bits per second Fora link of type Serial or HSL available bandwidth for the link Fora link of type SCTPIP set on the ITP using the plan capacity CS7 link configuration command If Receive Plan Capacity is not set on the ITP for t
101. or 60 minutes The default selection is 5 minutes Cisco Signaling Gateway Manager User Guide 78 15589 01 a 375 Chapter3 Managing ITP Networks Using SGM W Working with Linksets Packets Sent Chart Displays the Packets Sent Per Sec for the linkset as a function of time including data for up to 16 links To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of packets sent per second for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and th
102. page 3 362 e Viewing the Rolling Network Statistics Export Files page 3 363 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports Viewing the Linkset Statistics Hourly Reports SGM enables you to view hourly summaries of statistics for all linksets known to SGM on the specified date and hour To view hourly summaries of statistics select Linkset Hourly from the menu bar of any SGM Network Statistics or Accounting Statistics Web page SGM displays the Linkset Statistics Hourly Reports page which displays hourly linkset statistics summary reports archived by date and by hour To view an archived report showing all hourly linkset statistics summary reports for an entire day click a date SGM displays the Linkset Statistics Daily All Hours Report page for that date To view an archived report showing all hourly linkset statistics summary reports for a specific date and hour click an hour SGM displays the Linkset Statistics Hourly Report page for that date and hour The Linkset Statistics Daily All Hours Report and Linkset Statistics Hourly Report pages both display the following information Number and Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order ID Internal ID assigned by SGM of the selected hourly link
103. point associated with the event None is displayed e Linkset Name of the linkset associated with the event If there is no linkset associated with the event None is displayed e Link Name of the link associated with the event If there is no link associated with the event None is displayed e Message Message associated with the event You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Viewing Events for a Specific Object To display the Recent Events panel with events displayed for only the selected node signaling point linkset or link right click a node signaling point linkset or link in a window then select View gt Events from the right click menu e If you right clicked a node SGM displays the Recent Events panel for the node Figure 3 25 For more information see the Viewing Detailed Information for a Node section on page 3 96 e If you right clicked a signaling point SGM displays the Recent Events panel for the signaling point Figure 3 32 e If you right clicked a linkset SGM displays the Recent Events panel for the linkset Figure 3 12 e If you right clicked a link SGM displays the Recent Events panel for the link Figure 3 38 Cisco Signaling Gateway Manager User Guide P3240 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Events i By default SGM display
104. route without restriction Prohibited Traffic is prohibited on the route Restricted tTraffic is restricted on the route Unknown Accessibility cannot be determined e Route Status Status of the route Possible values are Available Restricted Unavailable Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi GTT MAP Status Tab To view detailed information about all GTT MAPs associated with the selected signaling point select the GTT MAP Status tab The GTT MAP Status table displays the following information for the selected signaling point Current Poll Interval Poll interval used to collect data for the table Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll Point Code Primary point code for the GTT MAP Subsystem Number Primary subsystem number SSN for the GTT MAP Point Code Status Status of the primary point code Possible values are Allowed Prohibited Either the point code cannot be reached or the point code is labeled Prohibited by the SCCP protocol Subsystem Number Status Status of the primary SSN Possible values are Allowed Prohibited Either the remote subsystem cannot be reached or the subsystem is labeled Prohibited by the
105. sgm 26 51a cisco com 5 1 1 2651a_to_2652b 5 added in state Active N 172 18 16 94 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652b 4 added in state Active N 5 9 5 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652b 3 added in state Active N ve bo oes Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a _to_2652b 2 added in state Active N Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652b 1 added in state Active N Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652b 0 added in state Active N sym 26 51a sgrn 26 51b sgm 276 52a Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652a 6 added in state Active N sgm 26 52b Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652a 5 added in state Active N sgm 26 52c Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652a 4 added in state Active N sgm 26 52d Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652a 3 added in state Active N sgm 26 53a Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_2652a 2 added in state Active N sgm 26 53b Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco corm 5 1 1 2651a_to_2652a 1 added in state Active N
106. signaling point if you know that it is an MSC SCP Service control point You can assign this icon to an unknown signaling point if you know that it is an SCP SSP Service switching point You can assign this icon to an unknown signaling point if you know that it is an SSP STP Signal transfer point You can assign this icon to an unknown signaling point if you know that it is an STP SignalingPoint An SCP SSP or STP or an ITP instance Unknown SGM is unable to determine the signaling point type At any time you can click Cancel to exit the dialog without saving any changes When you are satisfied with your changes click Save SGM saves your changes and updates all SGM windows to reflect your changes Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Signaling Points W Attaching a Note to a Signaling Point To attach a note to a signaling point right click the signaling point in a window then select Edit gt Notes in the right click menu SGM displays the Edit Notes Dialog for a Signaling Point Figure 3 34 Figure 3 34 Edit Notes Dialog for a Signaling Point SGM Edit Notes Dialog xj Name 1 18 0 net0 Note Last Updated Not Set Notes Save Cancel Help 89634 The Note Last Updated field displays the date and time the Notes field for this signaling point was last updated If there is no note currently associa
107. such as the deletion of a node signaling point linkset or file Discover Discovery event such as Discovery beginning Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed Over Write OverWrite event An existing file such as a seed file or route file has been overwritten Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the existing SGM database 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information e Severity Severity of the event Default values are Admin The default color is cyan Error tThe default color is coral None tThe default color is white Normal tThe default color is light green Warning The default
108. tab The Remote IP Address Information sub section displays the following information for the selected link e IP Address Remote IP addresses associated with the link e Smoothed Round Trip Time msecs Average in milliseconds of all round trip times between the local and remote systems on an IP network e Failure Count Number of times the remote IP address was marked as failed e Heartbeat Status Current status of the heartbeat associated with the remote IP address Valid values are Active and Inactive e IP Status Current status of the remote IP address Valid values are Active and Inactive M2PA Peer Stats Details Tab Statistics Information per sec Rates To view detailed M2PA peer statistics information for the selected link select the M2PA Peer Stats Details tab The Statistics Information per sec Rates sub section displays the following information for the selected link e Packets Sent Number of IP datagrams sent per second by this SCTP association e Packets Received Number of IP datagrams received per second by this SCTP association e Control Chunks Sent Number of control chunks sent per second by this SCTP association e Control Chunks Received Number of control chunks received per second by this SCTP association e Ordered Chunks Sent Number of ordered chunks sent per second by this SCTP association e Ordered Chunks Received Number of ordered chunks received per second by this
109. that have been attached to linksets To view a note right click a linkset in a window then select View gt Notes in the right click menu The Notes option is grayed out if there is no note associated with the selected linkset SGM displays the Linkset Notes dialog Figure 3 22 Figure 3 22 Linkset Notes Dialog Notes for Link sgm 75 59a cisco com 5 9 3 tg3_to_26 x Last Updated 5 54 10 PM Sample note for a linkset OK 9 w EE The Linkset Notes dialog displays the following information e Name Name of the linkset e Notes Last Updated Date and time the Notes field for the linkset was last updated e Notes Notes associated with the linkset Click OK to close the Linkset Notes dialog Cisco Signaling Gateway Manager User Guide 78 15589 01 a 387 Chapter3 Managing ITP Networks Using SGM W Working with Linksets Deleting a Linkset After Discovery the linksets in your network are known to SGM and added to the SGM database Physically deleting linksets from your network is not the same as deleting them from the SGM database The following sections describe the differences between deleting linksets from your network and from the SGM database and the procedures for doing so e Deleting a Linkset from Your Network page 3 88 e Deleting a Linkset from the SGM Database page 3 88 Deleting a Linkset from Your Network If you physically delete a known linkset from your network it remains in the SGM
110. the chart click the icon in this field To return the data to the chart click the icon again Show threshold line for Draws a horizontal line on the Received Utilization Chart indicating the receive threshold for the selected link If you do not want to draw a threshold line select None This is the default setting Scale to threshold Scales the Received Utilization Chart in order to draw the threshold selected in the Show threshold line for field To scale the chart select this checkbox To remove the scaling from the chart clear this checkbox This is the default setting The Scale to threshold checkbox is not available if the Show threshold line for field is set to None To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets W Charts Tab SendUtilization To view real time SendUtilization information for the selected linkset select the Charts tab SGM displays the SendUtilization chart Figure 3 15 Figure 3 15 SendUtilization Chart for a Linkset AA SGM Statistics Details Window sgm sun28 a x File Edit View Products Help Poll Settings 15 4 7 festa 10 193 Configuration Data Notes Recent Events
111. the link This is the default setting Select the checkbox to exclude the link This field can be edited by users with authentication level Power User Level 2 and higher Notes lIndicates whether there is a note associated with the link 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points e Events Indicates whether there is a recent event associated with the link amp To delete the event icon from SGM displays for a specific link select the link and click the icon To delete the event icon from SGM displays for all links select Edit gt Clear All Events from the SGM Main Menu Note During Discovery SGM might flag most links with an event icon If the event icons are too distracting use the Edit gt Clear All Events menu option to remove them e Last Status Change Date and time that the status of the link last changed e Status Current status of the link Possible values are Active green ball The link is currently fully functional Blocked red ball Traffic on this link is disabled by protocol Failed red ball An error is preventing traffic from flowing on this link or the associated linkset has been set to Shutdown status A link can be Failed from an MTP3 perspective but control messages might still be sent or received on the link resulting in changing packet second and bit second rates
112. the spacing between lines on the grid in pixels select the Grid Activated checkbox then select a Grid Spacing level The valid range is 0 pixels to 150 pixels The default setting is 50 pixels which is sufficient for most topology maps e To specify a color for the grid select the Grid Activated checkbox then click Select in the Grid Color field SGM opens the Pick Grid Color dialog Figure 3 61 Figure 3 61 Pick Grid Color Dialog x HSB RGB _ Swatches Recent Preview O o Sample Tet Sample Text o Cancel Reset 89642 Cisco Signaling Gateway Manager User Guide cka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 25 Viewing the Topology of the Network i The Pick Grid Color dialog provides the following options To select a grid color from a set of color swatches the recommended method click the Swatches tab and select a swatch To select a grid color based on color hue saturation and brightness HSB click the HSB tab then use one of the following procedures Select a color range on the vertical color bar then select a specific color by moving the cursor around on the color square Enter specific values in the hue H saturation S and brightness B fields To select a grid color based on the red green and blue RGB content of the color click the RGB tab then select values for the Red Green and Blue fields
113. time after which events logged by SGM are to be displayed in the Event Window This field is grayed out unless the Time After checkbox is selected Message Contains Checkbox used to indicate whether only events that contain the specified message text are to be displayed in the Event Window The default setting for this checkbox is cleared Match Case Checkbox used to indicate whether only events that match the case of the text in the Message Contains field are to be displayed in the Event Window This field is grayed out unless the Message Contains checkbox is selected If the Message Contains checkbox is selected the default setting for this checkbox is cleared These settings are applied to all event displays in the current view Cisco Signaling Gateway Manager User Guide eag 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Events W Step5 Optional To specify the node signaling point linkset and link for which SGM is to display events in the Event Window select the Selected Objects tab SGM displays the Event Filter dialog with the Selected Objects tab highlighted Figure 3 51 Figure 3 51 Event Filter Dialog Showing Event Selected Objects x Properties Selected Objects Node None SP Linkset Link Reset Selected Objects Object Type Node SP Linkset Link OK Load Save Cancel Help 89546 Cisco Signaling Gatew
114. to remove them Last Status Change Date and time that the status of the node last changed Status Current status of the node Possible values are Active green ball The node is currently fully functional Discovering gray ball The node is being discovered and SNMP queries have been sent to the device Polling gray ball The node is being polled Unknown red ball The node failed to respond to an SNMP request SGM sets all associated signaling points linksets and links to Unknown Unmanaged gray ball One of the following situations exists The node is known indirectly by SGM In other words SGM knows the device exists but there is no known SNMP stack on the device for SGM to query An SGM user has set the node to Unmanaged status to prevent SGM from polling the node If the associated signaling points are referenced via linksets to other signaling points SGM automatically sets all associated signaling points to Unmanaged and deletes all associated linksets and links as well as all linksets and links that reference the node as an adjacent node If the associated signaling points are not referenced to other signaling points SGM automatically deletes the signaling points all associated linksets and links and all linksets and links that reference the node as an adjacent node 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM
115. unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Ack lIndicates whether the event has been acknowledged To acknowledge an unacknowledged event use the Acknowledge toolbar button To make a previously acknowledged event unacknowledged use the Unacknowledge toolbar button e Category Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event such as the deletion of a node signaling point linkset or file Discover Discovery event such as Discovery beginning Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed Over Write OverWrite event An existing file such as a seed file or route file has been overwritten Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the existing SGM database Cisco Signaling Gateway Manager User Guide 352 ff 78 15589 01 _
116. variant and network name that matches the route table file you want to edit Ifyou select a signaling point that has the wrong variant SGM displays the message Point code out of range Ifyou select a signaling point that has the correct variant but the wrong instance SGM displays the Replace Linkset Dialog prompting you to replace or remove most or all of the linksets SGM reads the active route table from the ITP and displays it in the Route Table Dialog Figure 3 66 Figure 3 66 Route Table Dialog HMSGM Route Table Dialog SP 1 2 0 ansinet0 x File Help Destination Destination Point Code Linkset 1 7591a Row Num 1 3 0 1 4 0 1 5 0 1 6 0 1 7 0 1 8 0 1 9 0 1 10 0 1 11 0 1 12 0 1 13 0 1 14 0 1 15 0 91b0 All a1 cO All Z 9100 All 2691 e0 All 91f0 All 2691 gO All 91h0 All g iol All 91j0 All 91k0 All 3110 All moO All 7591a_to_7291n0 All oN On amp Ww N o ar EN o EN 5 EN EN E E E E O EN S a Ne The route table lists destination point codes and associated destination linkset names as well as other important information used to route packets on a node Press Enter to move down to the next row in the route table press Tab to move to the next field Cisco Signaling Gateway Manager User Guide 78 15589 01 3 283 Chapter3 Managing ITP Networks Using SGM W Editing an ITP Route Table File Step 2 St
117. while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Linksets e SLC Displays up to 17 color coded icons One for each link SLC in the Drops Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the average from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Editing a Linkset SGM enables you to annotate a linkset attaching a descriptive string to the linkset To annotate a linkset Step 1 Right click a linkset in a window Step2 Select Edit Notes in the right click menu SGM displays the Edit Note
118. x File Edit View Products Help Poll Settings 15 4 l measurements erace vet s PH Pee i etais MZPH Peer Stats Derails a 3 2651a_to_tg3 j Configuration Data Status Summary Notes Recent Events Status Details Statistics SLC 0 F 9 Linkset 2651a_to_tg3 v Time Window mins 40 x r ReceivedUtilization SendUtilization PktsRevdPerSec PktsSentPerSec BitsRcvdPerSec BitsSentPerSec Drops SLC 6 SLC 7 17 SLC 8 0 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 SLC 0 Reset Gridon Heip k K S Update From Server Complete No Errors EEN ces View DEFAULT jeffmoor w2k04 amer cisco com s Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i The Drops chart displays the following information for the selected link Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box Time Window mins Drop down list box used to specify the length of time displayed in the Drops Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Drops Chart Displays the Drops for the link as a function of time To see the exact time and data coord
119. 0 00 06 55 00 07 00 00 07 05 00 SLC 0 HAvg Reset Grid On Help Fall Eras View DEFAULT jeffoor w2k04 arner cisco co Soa m in i s D ee Cisco Signaling Gateway Manager User Guide 78 15589 01 E 213 Chapter3 Managing ITP Networks Using SGM W Working with Links The ReceivedUtilization chart displays the following information for the selected link e Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box e Time Window mins Drop down list box used to specify the length of time displayed in the Received Utilization Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes e Received Utilization Chart Displays the Receive Utilization for the link as a function of time as well as the average Receive Utilization for all links on the linkset To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the receive utilization percentage f
120. 0 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 07 10 00 SLC 0 M1 2 63 4 5 6 7 amp 8 HAvg Show threshold line for 0010203040506 O7 None 38 Reset Gridon Help m ise ESS fal Shas ss View DEFAULT jeffmoor w2k04 amer cisco com is Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets W The ReceivedUtilization chart displays the following information for the selected linkset Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box Time Window mins Drop down list box used to specify the length of time displayed in the Received Utilization Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Received Utilization Chart Displays the average Receive Utilization for all links on the linkset as a function of time and optionally the Receive Utilization for up to 16 individual links on the linkset To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the r
121. 16 individual links on the linkset To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the send utilization percentage for that data point To remove the data for a link or for the average from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset Cisco Signaling Gateway Manager User Guide 370 fF 78 15589 01 Cha
122. 2 0 net0 2663c_to_2663e4 1 84 4 1 86 4 SCTPIP 5 5 a Waming Link Remote Inte a 4 Perel 2663c_to_2663e5 1 845 1 865 SCTPIP 5 5 m Warming Link Remote Inte oO mt st amata z 2663d_to_2663e0 1 86 0 1 86 0 __ 8CTPIP 5 5 E Warning Link Remote Inte Vee AD 2663d_to_2663e1 1 851 1 861 SCTPIP 5 5 mj Warming Link Remote Inte x O x Help Adjacent Linkset Number Active ca 146 Linksets News View Jeff jeffmoor w2k04 amer cisco com 89635 Updates for the signaling point that are received from the SGM server are reflected automatically in this window Changes you make in this window might not be reflected throughout SGM until the next poll by default every 15 seconds For information about changing the polling interval see the Viewing Detailed Information for a Linkset section on page 3 42 Note This window polls your network periodically To prevent unnecessary traffic on your network close this window when you no longer need to refer to it Linksets Tab Linksets To view information about the linksets that are associated with the selected signaling point select the Linksets tab SGM displays the linksets in the top table and the links in the bottom table Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi To see mouse over help popup for each column in the
123. 2 2 35 1 22 1 22 3 2 22 2 1 078M 647 4K 0 100 00000 e ae aot ean alaran a aeran laren oa al oaa Al faa 2a gt s a ael a aame act alina annan 3 D Connect Host sgm sun28 1774 contacted Waiting For reply oe 96 AP EJ we RA Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W The Link Statistics Daily Summary Report page displays the following information Number and Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order Node Name of node for the link To see statistics for only a selected node click the node name Inst Name Name of instance for the link Sig Point Name of signaling point for the link To see statistics for only a selected signaling point click the signaling point Link Name Name of the link To see statistics for only a selected link click the link name Type Type of link Possible link types are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual l
124. 3 Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links Hi Figure 3 43 PktsSentPerSec Chart for a Link AA SGM Statistics Details Window sgm sun28 Fi 18 xj File Edit View Products Help Poll Settings 15 TE sasurement erace Derails PA PEET TOI nza Peer Stats Details Charts a 2651a_to_tg3 j Configuration Data Status Summary if Recent Events Status Details Statistics SLC 0 e SLC 1 Linkset 2651a_to_tg3 xj Time Window mins 40 Y SLC 2 SLC 3 ee ReceivedUtilization SendUtilization PktsRcvdPerSec PktsSentPerSec BitsRcvdPerSec BitsSentPerSec Drops SLC 6 SsLc 7 O07 SLC 8 in WN Nth TITTI etete 1 Tel eteleMtNITIT7 0 067 0 057 0 047 0 03 0 02 0 01 0 00 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 SLC 0 Reset Gridon Help ZR Update From Server
125. 3 Viewing SGM Accounting Statistics Reports page 3 364 Generating and Viewing Custom SGM Statistics Reports page 3 369 Viewing SGM Point Code Inventory Reports page 3 390 Viewing SGM Statistics Reports Logs page 3 394 Modifying the Way SGM Handles Statistics Reports Solaris Only SGM enables you to modify the following aspects of statistics reports To specify whether SGM is to generate network statistics reports enter the sgm statreps disable enable command To generate network statistics reports enter sgm statreps enable This is the default setting To not generate network statistics reports enter sgm statreps disable 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports e To specify whether SGM is to generate network statistics reports in export format enter the sgm statreps export noexport command To generate network statistics reports in export format enter sgm statreps export This is the default setting To not generate network statistics reports in export format enter sgm statreps noexport e To specify whether SGM is to generate accounting statistics reports enter the sgm statreps acct noacct command To generate accounting statistics reports enter sgm statreps acct Accounting must be enabled on the links in order for SGM to generate accounting Statistics To not generat
126. 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_2661cO 0 added in state Acti Status Normal 06 46 09 3 19 03 Link sgm 26 61c cisco com 1 60 0 net0 2661c_to_ 580a0 0 added in state Acti Status Normal 06 45 54 3 19 03 Link sgm 75 80a cisco com 1 18 0 net0 580a_to_2661cO 0 added in state Acti Pal 89579 View DEFAULT jefimoor w2k04 amer cisco com By default SGM displays all of the columns in the table except Internal ID Note Ack By Ack Time Node SP Linkset and Link To display these columns or to hide other columns see the procedures in the Modifying Event Table Column Settings section on page 5 19 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details The Recent Events section enables you to perform event related tasks such as setting filters and acknowledging events For more information about these tasks see the Working with Events section on page 3 235 The Recent Events table dis
127. 3 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661c2 4 Re Trap Normal 16 34 01 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 5 net5 Link 2661d_to_7580c5 3 Se Trap Warning 16 29 00 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 5 net5 Link 2661d_to_7580c5 3 Se Trap Normal 15 48 54 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661c2 4 Se Trap Normal 15 48 53 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 4 Re Trap Warning 15 43 53 3 20 03 sgmn 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 4 Se Trap Warming 15 43 53 3 20 03 sgrn 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 4 Re Trap Normal 15 33 53 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 2 Se Trap Normal 15 33 53 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661c2 2 Re Trap Normal 15 28 53 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 3 Se Trap Normal 15 28 52 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 3 Re Trap Warming 15 28 52 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661c2 2 Se Trap Warming 15 28 52 3 20 03 sgrn 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 2 Re Trap Warning 15 23 51 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661 2 3 Se
128. 500 records To switch between the two displays left click the column header e To display up to 15 000 records in the table click the Max menu option e To display only records for links that are not of type SCTP click the NoSCTP menu option To display all records including those for links that are of type SCTP click the YesSCTP menu option This is the default setting e To display all records including those for links that do not have planned send and receive capacities click the YesNullCaps menu option To display only records for links that have planned send and receive capacities click the NoNullCaps menu option This is the default setting e To reset the Top SCTP and NullCaps preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option Cisco Signaling Gateway Manager User Guide ka 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W Viewing the Five Day Link Utilization Report The Five Day Link Utilization Report page displays send and receive utilization percentages for all links for the last five 5 days To access the Five Day Link Utilization Report page select Five Day Link Util from the menu bar of any SGM Network Statistics or Accounting Statistics Web page SGM displays the five day utilization report for the specified link The Five Day Link Utilization Report page displays the following information
129. 589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W Figure 3 76 GTA Add Dialog HA SGM GTA Add Dialog E x Selector Name sp33 Global Title Addr Digits 3055 Qos All Configure By Point Code Configure By App Group Configure By Application Server Name Config By App Group App Group jegroup New Translation Type Add cose Help 89559 The GTA Add Dialog contains the following fields e Selector Name Name of the selector associated with this GTA You cannot edit this field e Global Title Addr Digits Address digits for the GTA Enter a 1 to 15 digit hexadecimal string e QoS dQuality of service QoS class of the GTA Select a value from the drop down list box Valid QoS classes range from 1 through 7 Select ALL if you want the GTA to accept all QoS classes The default value is ALL Cisco Signaling Gateway Manager User Guide 78 15589 01 n Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table e Configure By Point Code Indicates whether to configure the GTA by point code To configure the GTA by point code select this radio button SGM makes the Config By Point Code fields available and grays out the Config By App Group fields This is the default setting e Configure By App Group lIndicates whether to configure the GTA by application group To configure the GTA by appli
130. 6 94 net3 1 94 3 ANSI InternationalSp Warning Linkset Inactive 1 94 4 net4 172 18 16 94 net4 1 94 4 ITU InternationalSp Warning Linkset Inactive 1 94 5 net6 172 18 16 94 net5 1 945 ITU NationalSpare Warning Linkset Inactive 1 84 0 net0 sgm 26 63c neto 1 84 0 ITU Nationa Warning Link Remote 1 84 1 netl sgm 26 63c net 1 841 ANSI Nationa Warning Link Remote 1 84 3 net3 sgm 26 63c net3 1 84 3 ITU International Warning Link Remote 1 84 4 net4 sgm 26 63c net4 1 84 4 ANSI International Warning Link Remote 1 84 5 neti sgm 26 63c net 1 84 5 China International Warning Link Remote 1 85 0 net0 sgm 26 63d net0 1 85 0 ITU National Warning Link Remote 1 85 1 netl sgm 26 63d nett 1 85 1 ANSI Nationa Warning Link Remote l g a 04 Signaling Points Updated Node sgm 26 61d View DEFAULT jeffmoor w2k04 amer cisco com R The Signaling Point Window displays information about the signaling points that have been discovered by SGM By default SGM displays all of the columns in the Signaling Point Window except Internal ID Instance ID and Last Status Change To display these columns or to hide other columns see the procedures in the Modifying Linkset Table Column Settings section on page 5 18 To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mous
131. 7204 Cisco 7204 series router Cisco7204VXR Cisco 7204VXR series router Cisco7206 Cisco 7206 series router Cisco7206VXR Cisco 7206VXR series router Cisco7507 Cisco 7507 series router Cisco7507mx Cisco 7507mx series router Cisco7507z Cisco 7507z series router 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Nodes Cisco7513 Cisco 7513 series router Cisco7513mx Cisco 7513mx series router Cisco7513z Cisco 7513z series router IPDevice IP device other than those listed above You can assign this icon to an unknown node if you know that it is an IP device Unknown SGM is unable to determine the device type e Last Status Change Date and time that the status of the node last changed e Status Current status of the node Possible values are Active green ball The node is currently fully functional Discovering gray ball The node is being discovered and SNMP queries have been sent to the device Polling gray ball The node is being polled Unknown red ball The node failed to respond to an SNMP request SGM sets all associated signaling points linksets and links to Unknown Unmanaged gray ball One of the following situations exists The node is known indirectly by SGM In other words SGM knows the device exists but there is no known SNMP stack on the device for SGM to query An SGM user has s
132. 80a cisco com 1 18 0 net0 7580a_to_7580d0 0 added in state A 1 20 2net2 Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580c0 4 added in state A Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580cO 3 added in state A Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580c0 2 added in state A Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580c0 1 added in state A Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580c0 0 added in state A Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7257a0 4 added in state A Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7257a0 3 added in state A Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7257a0 2 added in state A w 1 20 3 net3 1 20 4 net4 1 20 5 net5 1 21 0 net0 1 21 1 net1 1 21 2 net2 __O 14 er MA be gt 896 37 View DEFAULT jeffmoor w2k04 amer cisco com By default SGM displays all of the columns in the table except Internal ID Note Ack By Ack Time Node SP Linkset and Link To display these columns or to hide other columns see the procedures in the Modifying Event Table Column Settings section on page 5 19 To see mouse over help
133. 89 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Events i Ignoring a Link You can instruct SGM to ignore a link when it aggregates and displays network data Setting links to Ignored prevents known link problems from affecting SGM displays for associated linksets and nodes In effect you are preventing a known problem from distracting you from other more urgent network problems For example you can set a link to Ignored before shutting down the link for maintenance Note If you set a link to Ignored the link is ignored for all SGM clients and views connected to that SGM server Also if you set a link to Ignored make a note of the change and do not forget to reset the link when the problem is corrected or the maintenance is complete To set a link to Ignored right click the link in the Link Details window Figure 3 37 then select Ignore from the right click menu Viewing Ignored Links To display all links that are Ignored display the Link Window and click the Ignored column header SGM displays all ignored links at the top of the table Working with Events SGM enables you to view detailed information about all discovered events including their associated nodes signaling points linksets links and other information This section includes the following information e Viewing Basic Information for All Events page 3 236 e Viewing Events for a Specific Object page 3 240 e Viewing
134. A link is congested if it has too many packets waiting to be sent This condition could be caused by the failure of an element in your network Possible values for the Congestion Level field are None The link is not congested Low The link is slightly congested High tThe link is congested Very High The link is very congested Low High and Very High correspond roughly to equivalent ANSI China standard and ITU congestion levels e Ignored lIndicates whether the link is to be included when aggregating and displaying SGM status information Clear the checkbox to include the link This is the default setting Select the checkbox to exclude the link This field can be edited by users with authentication level Power User Level 2 and higher e Notes lIndicates whether there is a note associated with the link Cisco Signaling Gateway Manager User Guide 344 i 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets W e Events Indicates whether there is a recent event associated with the link amp To delete the event icon from SGM displays for a specific link select the link and click the icon To delete the event icon from SGM displays for all links select Edit gt Clear All Events from the SGM Main Menu Note During Discovery SGM might flag most links with an event icon If the event icons are too distracting use the Edit gt Clear All Events menu o
135. C Destination point code of the traffic To see only statistics that match a specific DPC for a given linkset find the linkset and click the point code e SI Service indicator which indicates the type of SS7 traffic such as ISUP or SCCP To see only detailed information for a specific type of SI click the SI type e Send MSUs Total number of MTP3 MSUs sent on the specified date e Recv MSUs Total number of MTP3 MSUs received on the specified date e Send Bytes Total number of bytes sent on the specified date e Recv Bytes Total number of bytes received on the specified date If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field SGM enables you to modify the way information is presented in the Accounting Statistics Daily Detail Report page e You can sort the Accounting Statistics Daily Detail Report page based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details e To display only the top 10 or bottom 10 records based on the column by which the table is sorted click the Top 10 menu option Ifthe column is sorted in descending order displays only the top 10 records Ifthe column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left c
136. CHAPTER Managing ITP Networks Using SGM This chapter provides details on using SGM to discover and manage your ITP networks It includes the following sections e Becoming the Root User Solaris Only page 3 2 e Configuring SNMP page 3 2 e Discovering the Network page 3 6 e Configuring Seed Files page 3 20 e Working with Views page 3 26 e Working with Linksets page 3 37 e Working with Nodes page 3 91 e Working with Signaling Points page 3 136 e Working with Links page 3 170 e Working with Events page 3 235 e Viewing the Topology of the Network page 3 259 e Viewing Server Status Information page 3 274 e Finding Information in a Window page 3 278 e Resizing Sorting and Hiding Table Columns page 3 279 e Viewing Online Help page 3 280 e Editing an ITP Route Table File page 3 281 e Editing a Global Title Translation Table page 3 290 e Working with SGM Statistics Reports page 3 334 Cisco Signaling Gateway Manager User Guide 78 15589 01 Chapter3 Managing ITP Networks Using SGM HZ Becoming the Root User Solaris Only e Printing SGM Windows page 3 398 e Connecting to a New Server page 3 399 e Integrating SGM with Other Products page 3 401 e Using the Windows Start Menu page 3 403 Becoming the Root User Solaris Only Some SGM procedures require you to be logged in as the root user A Caution As the root user you can adversely affect your operating environment if you are una
137. Cisco Signaling Gateway Manager User Guide 3 296 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 5 Step 6 Editing a Global Title Translation Table W To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog GTT Preferences File List To close the Load File Dialog GTT Preferences File List without loading a GTT preferences file or saving any changes to the GTT preferences file list click Cancel Optional To revert to the last saved version of the GTT file select File gt Revert from the route table menu SGM displays the last saved version of the file Select the Selectors and GTA tab if you are primarily interested in displaying data for a specific GTT selector and seeing the GTA entries for that selector SGM displays the Selectors and GTA panel A GTT selector defines the parameters that select the translation table used to translate an SCCP message to its next or final destination A Global Title Address GTA entry is associated with a selector and defines the result of a translation for a particular address mask The result of a GTA entry can be either a final translation or an intermediate translation When you launch the Selectors and GTA panel the Selector Table and the other tables might or might not be populated with data e To populate the Selector Table right click within the table and select Add from the right click menu See
138. Continue adding seed nodes until you are certain that SGM will be able to discover the entire network e If you have already created and saved a seed file select File gt Load Seeds from the Discovery Dialog menu SGM displays the Load File Dialog Seed File List dialog Figure 3 3 Figure 3 3 Load File Dialog Seed File List Dialog AA SGM Load File Dialog xj Seed File List Gl Type Name LastModified __ ___Size ytes _ Make this my preferred startup option OK Cancel Help 0 Files The Load File Dialog Seed File List dialog contains the following fields 89605 Type lIcon indicating whether the item in the table is a file or a folder Name Name of the seed file or folder Last Modified Date and time the seed file or folder was last modified Cisco Signaling Gateway Manager User Guide EN 78 15589 01 Chapter3 Managing ITP Networks Using SGM Discovering the Network W Size bytes Size of the seed file or folder in bytes Make this my preferred start option Specifies whether the selected seed file is to be loaded automatically whenever this SGM client is started or the Discovery Dialog is opened By default this checkbox is cleared for all seed files That is no seed file is loaded automatically when the SGM client is started or the Discovery Dialog is opened Number of Files Total number of seed files and folders displayed in bottom left cor
139. D Instance ID and Last Status Change To display these columns or to hide other columns see the procedures in the Modifying Node Table Column Settings section on page 5 16 The Signaling Point Table displays the following information about signaling points that are associated with the selected node e Internal D Internal ID of the signaling point The internal ID is a unique ID for every event link linkset node and signaling point assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Name Name of the signaling point e Node Name of the node associated with this signaling point e Instance ID ID of the instance associated with the signaling point e Instance Name Name of the instance associated with the signaling point e Point Code Primary point code of the signaling point e WVariant SS7 protocol variant Valid variants are ANSI China ITU e Network Indicator Determines the type of call that is being placed Valid values are National National bound call SGM routes national calls through the national network NationalSpare National bound call used in countries in which more than one carrier can share a point code In those countries networks are differentiated by the Network Indicator Cisco Signaling Gateway Manager User Guide P3038 ft 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W Internatio
140. Detailed Information for an Event page 3 243 e Viewing Real Time Data for an Event page 3 244 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Events e Setting an Event Filter page 3 244 e Viewing Event Properties page 3 253 e Attaching a Note to an Event page 3 256 e Viewing Notes for an Event page 3 258 Related Topics e Modifying the SGM Event Configuration File Solaris Only page 5 26 e Modifying Preference Settings page 5 3 e Setting Sounds for Events at an SGM Client page 5 40 e Viewing the Topology of the Network page 3 259 e Working with Links page 3 170 e Working with Linksets page 3 37 e Working with Nodes page 3 91 Viewing Basic Information for All Events To view basic information for all events select Events in the left pane of the SGM Main Window SGM displays the Event Window Figure 3 49 Cisco Signaling Gateway Manager User Guide eag 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Events W Figure 3 49 Event Window HAI SGM Main Window sgm sun28 aloj x File Edit View Products Help 4 i ra ie v ga a bi C Signaling Points Ack Categor Severity Time Message 4 Linksets Trap Normal 17 14 04 3 20 03 sgm 26 61d cisco com clli_2661d 1 61 2 net2 Link 2661d_to_2661c2 4 Se lt C Links Trap Normal 17 14 04 3 20 0
141. Dialog for an Entry x Name In Address Out Address Add Close Help oO B a E The Address Conversion Add Dialog for an Entry contains the following fields e Name Name of the GTT address conversion table Enter a 1 to 12 character name If the table name does not already exist SGM creates a new address conversion table with this name e Numbering Plan China and ITU only Numbering plan associated with the address conversion table For all addresses that are converted the numbering plan is converted to the value of this field The valid range is 0 to 15 e Nature of Address Indicator China and ITU only Nature of address indicator associated with the address conversion table For all addresses that are converted the nature of address indicator is converted to the value of this field The valid range is 0 to 127 Cisco Signaling Gateway Manager User Guide 78 15589 01 REZA Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table e In Address Input SCCP address entry Enter an address as a 1 to 15 digit hexadecimal string e Out Address Output SCCP address entry Enter an address as a 1 to 15 digit hexadecimal string e Numbering Plan China and ITU only Numbering plan associated with this entry in the address conversion table If specified the value of this field overrides the value of the Numbering Plan field in the Address Conversion Table for this entry
142. Files W When you save and name the seed file keep the following considerations in mind e You can use any letters numbers or characters in the name that are allowed by your operating system e SGM saves the seed file with a see file extension e SGM saves the seed file in the SGM server s seed file directory seeds If you installed SGM in the default directory opt then the seed file directory is opt CSCOsgm seeds Ifyou installed SGM in a different directory then the seed file directory is located in that directory When SGM loads the seed file it verifies the syntax of the file deleting blank lines and extraneous leading and trailing spaces as needed SGM also verifies that each seed node name resolves to a valid IP address If a name does not resolve to a valid IP address SGM logs the erroneous entry and ignores it For example given the following seed file new york a lt space gt lt space gt new york b ZZZZZZZZZZZL lt blank line gt lt tab gt chicago c lt tab gt SGM loads the following entries new york a new york b chicago c 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Views Working with Views When SGM discovers your network all discovered nodes signaling points linksets and links are placed in a DEFAULT configuration view which is stored on the SGM server and shared by all SGM clients The DEFAULT vi
143. For ITPs with multiple instances enabled do not use the same application group name in two or more different instances For example if you use application group name appgrp in instance 1 then do not use appgrp1 in instance 0 or any other instance QoS Quality of service QoS class of the GTA Valid QoS classes range from 1 through 7 ALL indicates that the GTA accepts all QoS classes The App Group Table displays the following information Name Name of the application group Multiplicity Multiplicity setting for the application group Valid values are sha Share equally between all destinations cos wUse the destination with the least cost if available cgp Use SCOP calling party address CGPA load sharing if available 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Cost Relative cost of the application group Valid values are integers in the range 1 through 8 Point Code Destination point code for the application group Routing Indicator Routing indicator for the application group Valid values are none No routing indicator gt Route on the global title This is the default routing indicator pcssn Route on the point code and SSN Subsystem Number Destination SSN for the application group Valid values are integers in the range 2 through 255 Application Server Name
144. From Server Complete No Errors en sz View DEFAULT jeffmoor w2k04 amer cisco com feag The PktsRcvdPerSec chart displays the following information for the selected link SGM displays the following information in the PktsRcvdPerSec chart e Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box e Time Window mins Drop down list box used to specify the length of time displayed in the Packets Received Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Cisco Signaling Gateway Manager User Guide 78 15589 01 3 219 Chapter3 Managing ITP Networks Using SGM W Working with Links e Packets Received Chart Displays the Packets Received Per Sec for the link as a function of time To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of packets received per second for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified
145. GM By default this table is sorted by Status Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Discovering the Network Hi Figure 3 5 Discovery Panel with Discovered Nodes aio x File Edit Help Seed Settings Discovery Discovery Settings v Entire Network Discover Network _ Delete Existing Data Discovered Nodes Name Er CLLI coe Device i Loer Notes Events Status Status Reason sgm tg1 172 18 16 106 IPDevice Unmanaged None a sgm 75 80e 172 18 16 22 clli_ 580e Cisco 507 a a Active None sgm 75 80d 172 18 16 21 Cisco s507 ITP MB10 Active None sgm 75 80c 172 18 16 20 clli_ 580c Cisco 507 ITP MB10 Warning Link Inactive sgm 75 80a 172 18 16 18 clli_ 580a Cisco 507 ITP MB10 Active None sgm 72 57b 2 172 18 16 75 clli_ 25 b Cisco 206 ITP MB10 Active None sgm 72 57a 2 172 18 16 74 clli_ 25 a Cisco 206 ITP MB10 9 Active None sgm 26 64d 172 18 16 93 clli_2664d Cisco2651 ITP MB10 Active None sgm 26 64c 172 18 16 92 clli_2664c Cisco2651 ITP MB10 Active None sam 76 Adh 177181601 rlli Afdh Cisen A51 ITP MAIN Active Mone i Back Delete Node Poll Node 89543 By default SGM displays all of the columns in the Discovered Nodes section except Internal ID ITP Uptime Reboot Reason and Last Status Change To display these columns or to hide other columns see the procedures in
146. GM displays for a specific link select the link and click the icon To delete the event icon from SGM displays for all links select Edit gt Clear All Events from the SGM Main Menu Note During Discovery SGM might flag most links with an event icon If the event icons are too distracting use the Edit gt Clear All Events menu option to remove them e Last Status Change Date and time that the status of the link last changed e Status Current status of the link Possible values are Active green ball The link is currently fully functional Blocked red ball Traffic on this link is disabled by protocol Failed red ball An error is preventing traffic from flowing on this link or the associated linkset has been set to Shutdown status A link can be Failed from an MTP3 perspective but control messages might still be sent or received on the link resulting in changing packet second and bit second rates The rates might also be different at each end of the link depending on the reason for the failure and the timing related to each endpoint InhibitLoc blue ball A local ITP administrator has set the link to prevent traffic from flowing InhibitRem blue ball A remote ITP administrator has set the link to prevent traffic from flowing 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Links Shutdown blue ball An ITP ad
147. Guide ETE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Viewing Server Status Information W The Tasks table displays the following information about the long running services being performed by the SGM server Task ID Number to uniquely identify the task Interval Time between runs for the task in hours minutes and seconds Iteration Number of times the task is to run If this field displays Forever the task will never stop polling Next Execution Time until the next run for the task in hours minutes and seconds State Current state of the task Valid values are None Task is stopped Waiting tTask is waiting to transition to Ready or Running state Ready Task is ready to execute but is not yet in Running state Running Task has been started and is currently executing Pending Task was in Ready state when it was canceled by a user The task is pending final removal from the scheduler Error tTask encountered an error Dying Task was in Running state when it was canceled by a user The task continues to run in Dying state until it completes then it is removed from the scheduler Description Description of the task The Tasks table displays the following information about the SGM clients that are currently connected to the SGM server Process Name Name of an SGM client that is currently connected to the server User Name Name of an SGM client user who i
148. MB4 You can load a version 1 0 file into SGM but fields or features that are unique to version 1 0 are not displayed they are removed from the GTT file the next time it is saved and the file is saved as a version 2 0 file e Instance ID ID of the instance to be used by the GTT Valid IDs are 0 to 7 The default instance ID is 0 This list box is available only if Version 4 0 or later is selected Cisco Signaling Gateway Manager User Guide 78 15589 01 3 325 Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Select a variant version and instance for the new GTT file then click OK SGM creates the new GTT file and closes the Create New Table Dialog To close the Create New Table Dialog without creating a new GTT file click Cancel Step 22 Optional To load an existing GTT file or to modify the list of GTT files select File gt Load from the GTT menu SGM displays the Load File Dialog GTT File List Figure 3 84 Figure 3 84 Load File Dialog GTT File List MA SGM Load File Dialog xj GTT File List zs Type Name __Last modifed __size bytesy Ty ansi 03 13 03 04 42 5 926 bi ansi 0 03 14 03 01 50 5 1013 b ansiA 03 14 03 11 44 2 806 k gtd 03 13 03 04 42 56 560 b gtt0 80a 03 14 03 02 59 4 495 b gtt1 03 13 03 04 42 5 1559 H Bi gtt2 03 13 03 04 42 5 2274 m gtt3 03 13 03 04 42 65 354 M gtt3 ansi 03 13 03 04 42 65 397 A gtt3 i
149. Manager User Guide cea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links Hi Figure 3 42 PktsRcevdPerSec Chart for a Link AA SGM Statistics Details Window sgm sun28 Fi 18 xj File Edit View Products Help Poll Settings 15 4 i easurement emate vetalls PA Peer Contig Details MiZPH Peer Stats veais thans T i ae 2651a_to_tg3 j Configuration Data Status Summary f Recent Events Status Details Statistics S5LC 0 TP SLC 1 Linkset 2651a_to_tg3 v Time Window mins 40 Y SLC 2 SLC 3 Pee ReceivedUtilization SendUtilization PktsRcvdPerSec PktsSentPerSec BitsRcviPerSec BitsSentPerSec Drops SLC 6 SsLc 7 O07 5SLC 8 SP 1 tetette Th MITTITI NNT ti tilat tti 0 067 leit 0 057 0 047 0 03 0 02 0 01 0 00 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 SLC 0 j z 2 Reset Grid On Help z Fe Update
150. NI This can occur when links are connected to the correct linkset and link but the NIs of the two adjacent point codes are not the same Bad Pattern A signaling link test message was received with an incorrect test pattern This error occurs because the test pattern is corrupt This usually indicates a hardware or configuration issue related to the physical format of the data on the links caused by a variant mismatch or incorrect definitions on the physical link Non Adjacent Received a signaling link test message from a non adjacent node Failed Unable to run the test or no response was received within the specified interval e Link Fail Reason TIf the link failed the link test indicates the reason for the failure Possible reasons are None No additional reason available Changeover in progress Changeover is in progress This message is used to divert traffic away from a failed link Management disconnect request An MTP3 sent a request to stop the link Link alignment lost Link alignment is lost A link is in alignment when signal units are received in sequence and with the proper number of octets The signal unit must be a total length of eight bit multiples If the signal unit is not of eight bit multiples or if the signaling information field SIF exceeds the 272 octet capacity the signaling unit is considered to be in error If excessive errors are encountered on a link it is considered to be out of al
151. Number and Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order The default sort order is day one Send Utilization for the link descending Node Name of node for the link To see statistics for only a selected node click the node name Inst Name Name of instance for the link Sig Point Name of signaling point for the link To see statistics for only a selected signaling point click the signaling point Link Name Name of the link To see statistics for only a selected link click the link name Send Util or Send Erls Send Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for each of the last five days If the planned send capacity is not set for the link this field displays NoCap Recv Util or Recv Erls Receive Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for each of the last five days If the planned receive capacity is not set for the link this field displays NoCap If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP N
152. P Networks Using SGM Working with Signaling Points Hi Configuration Data Tab Description To view descriptive information for the selected signaling point select the Configuration Data tab The Description sub section contains a description of the signaling point If the signaling point has no description this sub section is blank Configuration Data Tab Point Code To view point code information for the selected signaling point select the Configuration Data tab The Point Code sub section displays the following information for the selected signaling point e Point Code Primary point code of the signaling point e WVariant SS7 protocol variant Valid variants are ANSI China ITU e Network Indicator Determines the type of call that is being placed Valid values are National National bound call SGM routes national calls through the national network NationalSpare National bound call used in countries in which more than one carrier can share a point code In those countries networks are differentiated by the Network Indicator International International bound call SGM forwards international bound calls to an STP pair that acts as an international gateway InternationalSpare International bound call used in countries in which more than one carrier can share a point code In those countries networks are differentiated by the Network Indicator e Network Name Name of the network associated w
153. Report pages You can sort the pages based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details To display only the top 10 or bottom 10 records based on the column by which the table is sorted click the Top 10 menu option Ifthe column is sorted in descending order displays only the top 10 records Ifthe column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left click the column header To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option Ifthe column is sorted in descending order displays only the top 20 records Ifthe column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header To display only the top 50 or bottom 50 records based on the column by which the table is sorted click the Top 50 menu option Ifthe column is sorted in descending order displays only the top 50 records Ifthe column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the column header To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option Ifthe column is sorted in descendin
154. S7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The links in this linkset use the Stream Control Transmission Protocol SCTP IP transport protocol Serial The links in this linkset use the serial SS7 signaling protocol Mixed tThe links in this linkset are of two or more types This arrangement is not recommended Virtual The links in this linkset are virtual links which connect signaling point instances running on the same device SGM does not poll virtual linksets nor does it display real time data or accounting statistics for virtual linksets Other No links have been defined for this linkset Links Total number of links in the linkset Active Links Number of links in the linkset that are Active Congested Links Number of links in the linkset that are Congested Ignored lIndicates whether the linkset is to be included when aggregating and displaying SGM status information Notes Indicates whether there is a note associated with the linkset 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Linksets e Events Indicates whether there is a recent event associated with the linkset To delete the event icon from SGM displays for a specific linkset for this SGM client only select the linkset and click the icon To delete the event icon from SGM displays for all linksets for this SGM client on
155. SCTP association e Unordered Chunks Sent Number of unordered chunks sent per second by this SCTP association Cisco Signaling Gateway Manager User Guide ETE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links Hi e Unordered Chunks Received Number of unordered chunks received per second by this SCTP association e Retransmitted Chunks Number of chunks retransmitted per second by this SCTP association e Retransmitted Fast Chunks Number of fast chunks retransmitted per second by this SCTP association Charts Tab ReceivedUtilization To view real time ReceivedUtilization information for the selected link select the Charts tab SGM displays the ReceivedUtilization chart Figure 3 40 Figure 3 40 ReceivedUtilization Chart for a Link AI SGM Statistics Details Window sgm sun28 18 x File Edit View Products Help Poll Settings 15 4 q y jeasurements emace vetalis ZPA Pee 0 PTAs Ji MiZPH eel ats eTalls a i x Ji 2651a_to_tg3 j Configuration Data Status Summary Notes RecentEvents Status Details Statistics SLC 0 SLC 1 Linkset 2651a_to_tg3 v Time Window mins 40 Y ReceivedUtilization SendUtilization PktsRevdPerSec PktsSentPerSec BitsRevdPerSec BitsSentPerSec Drops 0 47 06 30 00 06 35 00 06 40 00 06 45 00 06 5
156. SGM Working with Signaling Points Hi Configuration Data Tab QoS Information To view quality of service QoS information for the selected signaling point select the Configuration Data tab The QoS Information sub section displays the following information for the selected signaling point e QoS Quality of service QoS class of the signaling point Valid QoS classes range from 1 through 7 ALL indicates that the signaling point accepts all QoS classes e ToS Type of service ToS of the signaling point e DSCP IP differentiated services code point DSCP of the signaling point Notes Tab To view notes for the selected signaling point select the Notes tab The Notes section displays e Notes associated with the signaling point e The date and time the notes associated with the signaling point were last updated or the phrase Not Set if there are no notes associated with the signaling point e The phrase No Notes if there are no notes associated with the signaling point Recent Events Tab To view information about all recent events associated with the signaling point select the Recent Events tab SGM displays the Recent Events table for the signaling point Figure 3 32 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points Figure 3 32 Recent Events Table for a Signaling Point SGM Main Window
157. SGM in the default directory opt then the default directory is opt CSCOsgm stt e If you installed SGM in a different directory then the default directory is located in that directory To change the directory in which SGM stores GTT files use the sgm gttdir command See the SGM Commands and Descriptions section on page B 2 form more information on the use of this command 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports Working with SGM Statistics Reports Once every hour SGM gathers critical information from all known nodes signaling points linksets and links SGM then uses that information to calculate statistics and generates reports based on those statistics SGM enables you to View and export detailed network link and linkset statistics summary reports View and export detailed accounting statistics reports Create view and export custom statistics reports View and export point code inventory reports Modify the way SGM displays information in reports By default SGM stores all reports in the report files directory reports If you installed SGM in the default directory opt then the default report files directory is opt CSCOsgm reports If you installed SGM in a different directory then the default report files directory is located in that directory The reports directory contains the follow
158. SN of the destination service switching point SSP where higher layer protocol processing occurs GTT entries are stored in GTT files which are comma separated value CSV text files with point codes written in hexadecimal notation Note SGM 3 0 supports only GTT files with file format versions 2 0 3 0 3 1 or 4 0 You can load GTT files that use lower or higher file format versions but fields or features that are unique to the lower or higher version are not displayed they are removed from the GTT file the next time it is saved and the file is saved as a version 2 0 3 0 3 1 or 4 0 file For more detailed information about GTT including configuration procedures and scenarios see the ZP Transfer Point ITP feature module for Cisco IOS software release 12 2 4 MB4 or later Cisco Signaling Gateway Manager User Guide 3 290 I 78 15589 01 Chapter3 Managing ITP Networks Using SGM Step 1 Step 2 amp Editing a Global Title Translation Table W To edit a GTT file using SGM Launch the SGM GTT client using one of the following procedures Select Products gt Global Title Configurator from the SGM Main Menu Select Start gt Programs gt Cisco SGM Client gt Launch SGM GTT Client in Windows Enter the sgm gttclient command See the SGM Commands and Descriptions section on page B 2 for more information on the use of this command Note The GTT Configurator runs as a separate application i
159. SN combination You can also add entries to the MAP Table by right clicking within the table and selecting Add from the right click menu See Step 16 for more information about adding entries to the MAP Table 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table e To populate the CPC List select a row in the MAP Table that has an associated CPC List Name The CPC List is populated with all point codes in that CPC list You can also add entries to the CPC List by right clicking within the list and selecting Add from the right click menu See Step 17 for more information about adding entries to the CPC List e To populate the GTA Table select a row in the Selector Table The GTA Table is populated with all associated GTA entries If the GTA Table remains blank the selected row has no associated GTA entries You can also add entries to the GTA Table by right clicking within the table and selecting Add from the right click menu See Step 13 for more information about adding entries to the GTA Table The App Group panel displays the same information as the Selectors and GTA panel but from the perspective of the application groups Step8 Select the MAPs tab if you are primarily interested in displaying data for MAPs SGM displays the MAPs panel A mated application MAP entry has two main purposes e MAP entries are used intern
160. See Step 16 for more information about adding entries to the MAP Table To populate the CPC List select a row in the MAP Table that has an associated CPC List Name The CPC List is populated with all point codes in that CPC list You can also add entries to the CPC List by right clicking within the list and selecting Add from the right click menu See Step 17 for more information about adding entries to the CPC List The Selector Table displays the following information Name Name of the selector Translation Type Translation type used by the selector Valid values are integers in the range 0 through 255 Global Title Indicator Global title indicator for the selector Valid values are integers in the range 2 and 4 Numbering Plan China and ITU only Numbering plan for the selector Valid values are integers in the range 0 through 15 Nature of Address Indicator China and ITU only Nature of address indicator for the selector Valid values are integers in the range 0 through 127 Pre Address Conversion GTT address conversion table to apply prior to performing local GTT translation If there is an address conversion table name in this field the referenced table must exist and it must contain at least one address conversion entry If this field is blank no address conversion is needed Post Address Conversion GTT address conversion table to apply after performing local GTT translation If there is an address
161. Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual links nor does it display real time data or accounting statistics for virtual links Congestion Level Indicates whether there is congestion on the link A link is congested if it has too many packets waiting to be sent This condition could be caused by the failure of an element in your network Possible values for the Congestion Level field are None The link is not congested Low The link is slightly congested High tThe link is congested Very High The link is very congested Low High and Very High correspond roughly to equivalent ANSI China standard and ITU congestion levels Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i e Ignored lIndicates whether the link is to be included when aggregating and displaying SGM status information Clear the checkbox to include the link This is the default setting Select the checkbox to exclude the link This field can be edited by users with authentication level Power User Level 2 and higher e Notes lIndicates whether there is a note associated with the link e Events Indicates whether there is a recent event associated with the link amp To delete the event icon from S
162. Step 2 If you label a node Unmanaged the node is Unmanaged for all SGM clients and views connected to that SGM server To label a node Unmanaged Select a node in a window You cannot label a node Unmanaged if it has a Device Type of Unknown e If you select a node with a Device Type of Unknown then this menu option is grayed out and cannot be selected e If you select more than one node and at least one of them has a Device Type of Unknown then this menu option is grayed out and cannot be selected Select Edit gt Unmanage from the SGM Main Menu or Unmanage from the right click menu SGM labels the selected node Unmanaged and removes it from the poll list 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM W Working with Nodes You can also remove the Unmanaged status from a node when you are ready to return the node to the SGM poll list To remove the Unmanaged status from a node Step 1 Select a node in a window You cannot remove the Unmanaged status from a node with a Device Type of Unknown e If you select a node with a Device Type of Unknown then this menu option is grayed out and cannot be selected e If you select more than one node and at least one of them has a Device Type of Unknown then this menu option is grayed out and cannot be selected Step2 Select Edit gt Manage from the SGM Main Menu or Manage from the right click menu SGM re
163. TP MB Active None sgm 72 57a 2 172 18 16 74 clli_ 25 a Cisco7206 ITP MB Active None sgm 26 64b 172 18 16 91 clli_2664b Cisco2651 ITP MB Active None sgm 26 64a 172 18 16 90 clli_2664a Cisco2651 ITP MB Q Active None sgm 26 64c 172 18 16 92 clli_2664c Cisco2651 ITP MB Active None sgm 26 64d 172 18 16 93 clli_2664d Cisco2651 ITP MB Active None D 21 Nodes View DEFAULT ieffmoor w2k04 amer cisco com R The Node Window displays information about the nodes that have been discovered by SGM By default SGM displays all of the columns in the node table except Internal ID ITP Uptime Reboot Reason and Last Status Change To display these columns or to hide other columns see the procedures in the Modifying Node Table Column Settings section on page 5 16 To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details By default this table is sorted by Status Cisco Signaling Gateway Manager User Guide 3 92 ff 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W The Node Window displays the following information for each
164. The default setting for this checkbox is selected e Ignore Checkbox used to indicate whether Ignore events are to be displayed in the Event Window The default setting for this checkbox is selected e Poll Checkbox used to indicate whether Poll events are to be displayed in the Event Window The default setting for this checkbox is selected e Create Checkbox used to indicate whether Create events are to be displayed in the Event Window The default setting for this checkbox is selected e Login Checkbox used to indicate whether Login events are to be displayed in the Event Window The default setting for this checkbox is selected e Purge Checkbox used to indicate whether Purge events are to be displayed in the Event Window The default setting for this checkbox is selected e Delete Checkbox used to indicate whether Delete events are to be displayed in the Event Window The default setting for this checkbox is selected e LoginDisable Checkbox used to indicate whether LoginDisable events are to be displayed in the Event Window The default setting for this checkbox is selected e Discover Checkbox used to indicate whether Discover events are to be displayed in the Event Window The default setting for this checkbox is selected e LoginFail Checkbox used to indicate whether LoginFail events are to be displayed in the Event Window The default setting for this checkbox is selected To select all event category che
165. The valid range is 0 to 15 e Nature of Address Indicator China and ITU only Nature of address indicator associated with this entry in the address conversion table If specified the value of this field overrides the value of the Nature of Address Indicator field in the Address Conversion Table for this entry The valid range is 0 to 127 Enter or select values for the new entry then click Add SGM adds the entry to the Conversion Entry Table When you are done adding entries click Close to close the Address Conversion Add Dialog for an Entry Step 20 Optional To delete one or more rows from a table select the rows then select Edit gt Delete from the GTT menu or Delete from the right click menu SGM displays the Confirm Delete Dialog to confirm the deletion e To delete the selected rows click Yes The rows are deleted from the table and the Confirm Delete Dialog is closed e To retain the selected rows click No The rows are kept in the table and the Confirm Delete Dialog is closed You can select more than one row to delete but all selected rows must be in the same table For example you cannot delete rows from both the Selector Table and the MAP Table at the same time If deleting a row from a table orphans one or more rows in the table such that no remaining entries reference the orphaned rows SGM displays the number of orphaned rows and asks whether you want to also delete the orphaned rows SGM displays th
166. To reset the grid color to its initial setting click Reset Whichever method you choose the selected color is displayed in the Preview field When you are satisfied with the color click OK SGM saves the grid color setting and closes the Pick Grid Color dialog When you are satisfied with the magnetic grid settings click OK SGM saves the new grid settings and closes the Magnetic Grid Settings dialog amp Note Magnetic grid settings including the grid color are not saved when you save the view To close the Magnetic Grid Settings dialog without changing any settings click Cancel Optional To hide all non ITP nodes and linksets on the topology map the default setting click the Hide Show Non ITP Devices button The hidden signaling points and linksets are still shown in the left pane To display all hidden nodes and linksets on the topology map click the Hide Show Non ITP Devices button again This setting with non ITP nodes and linksets either hidden or shown is saved when you save the view 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Viewing Server Status Information Step 26 Step 27 Optional To have SGM hide linkset lines as you drag an object around the topology map then draw the linkset lines when you drop the object in its final position click the Node Dragging Optimizer button to turn it on This is the default setting To ha
167. Type Pre Address Conversion Post Address Conversion QoS 10 All sp3 3 All sp33 0 All Phone Number Perform Lookup Pre Address Conversion Entry Used Name In Address Out Address Pre Address Conversion Results Out Address Selector Entry Used Name Translation Type Pre Address Conversion Post Address Conversion QoS GTA Entry Found Name Global Title Addr Dig Point Code Routing Indicator Subsystem Nurn New Translation T App Group Application Server Na QoS MAP Table 0 Entries CPC List 0 Entries Primary Pt cal Primary s Multiplicity Backup Pt l Backup ssf Re route if Conge Adjacencyf CPC List Name f Point Code Post Address Conversion Entry Used Name In Address Out Address Post Address Conversion Results Out Address 896 16 The Phone Number Lookup Dialog contains the following tables field and buttons e Selector Table Selector Table associated with the GTA Table to be searched Select one or more Selector Tables For descriptions of the fields in this table and the other tables in the Phone Number Lookup Dialog see Step 6 e Phone Number GTA digits to be searched for in the GTA Table e Perform Lookup Launches the search for the GTA digits Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W e Pre A
168. Viewing the Topology of the Network Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 To see mouse over help popup in the topology map place the cursor over a signaling point or linkset When you place the cursor over a linkset the mouse over help popup is displayed from the perspective of the closest signaling point amp Note You can turn off mouse over help For details see Step 5 in the Modifying Overall Preference Settings section on page 5 5 Optional To make the topology map twice as large click the Zoom the map by a factor of 200 button or select Topology Tools gt Zoom gt In from the SGM Main Menu Optional To make the topology map half as large click the Zoom the map by a factor of 50 button or select Topology Tools gt Zoom gt Out from the SGM Main Menu Optional To zoom the topology map by a selected percentage click the Select a map viewing factor button then either select a percentage from the drop down list box or enter a percentage and click Enter Valid values are integers in the range 5 through 400 Optional To zoom in on a selected area of the topology map click the Zoom in on an area button or select Topology Tools gt Zoom gt Area from the SGM Main Menu then click in the topology map and drag a rectangle around the area you want to zoom in on SGM expands the selected area to fill the topology map Optional To adjust the size of the topology map to f
169. W Figure 3 17 PktsSentPerSec Chart for a Linkset AA SGM Statistics Details Window sgm sun28 E l xi File Edit View Products Help i EEIT aD Configuration Data Notes Recent Events ITP Access Lists Statistics Charts SLC 0 Linkset 2651a_to_tg3 v Time Window mins 60 SLC 1 s cee E SLC 2 SLC 3 9 SLC 4 ReceivedUtilization SendUtilization PktsRcvdPerSec PktsSentPerSec BitsRcviPerSec BitsSentPerSec Drops SLC 5 22 bach RERE RERE KARERE IE PEAR EERIE RIRE REEE CISA SHEE RARER ELLE ERLE LEEPER ER ERRET ER EFR RECRE EES LASERS ESE ACD R ERREA 06 15 00 06 20 00 06 25 00 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 07 10 00 SLC 0 M1 2 3 4 5 6 7 88 Reset Gridon Help 3 8 Fl en isso View DEFAULT jeffoor w2k04 arner cisco com g The PktsSentPerSec chart displays the following information for the selected link SGM displays the following information in the PktsSentPerSec chart e Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box e Time Window mins Drop down list box used to specify the length of time displayed in the Packets Sent Chart Valid selections are 1 2 5 10 20 40
170. a 3 added in state Active None 2652c_to_26 Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco com 5 9 3 tg3_to_2651a 2 added in state Active None 2652d_to_26 Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco com 5 9 3 tg3_to_2651a 1 added in state Active None i 4 R Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco cor 5 9 3 tg3_to_2651 a 0 added in state Active None oo 2653a to 26 Status Normal 17 42 24 3 20 03 Linkset sgm 75 59a cisco com 5 9 3 tg3_to_2651a added in state Active None oo 2653 to 26 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_tg3 8 added in state Active None 2653b to 26 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_tg3 added in state Active None 2653b to_26 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_tg3 6 added in state Active None 2653b to 26 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_tg3 5 added in state Active None 2653c to 26 Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_tg3 4 added in state Active None oe 2653 _to_104 Status Normal 17 42 21 3 20 03 Link sam 26 51a cisco com 5 1 1 2651a_to_tg3 3 added in state Active None Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_tg3 2 added in state Active None Status Normal 17 42 21 3 20 03 Link sgm 26 51a cisco com 5 1 1 2651a_to_tg3 1 added in state Active None Status Normal 17 42 21 3 20
171. able menu e To save the changes you have made to the route table file with a new name select File gt Save As from the route table menu SGM displays the Save File Dialog Route Table File List dialog Figure 3 68 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Editing an ITP Route Table File Figure 3 68 Save File Dialog Route Table File List Dialog HA SGM Save File Dialog p x Route Table File List tl E Type Name Last Modified Size bytes sgm seed1 large 03 10 03 03 33 4 108587 sgm seed1 sample 03 10 03 03 33 4 507 R Filename sgm seed1 sample OK Delete Cancel Help 2 Files 89625 The Save File Dialog Route Table File List dialog contains the following fields Type lIcon indicating whether the item in the table is a file or a folder Name Name of the route table file or folder Last Modified Date and time the route table file or folder was last modified Size bytes Size of the route table file or folder in bytes Filename Name by which you want to save the route table file If you create a new route table file name you can use any letters numbers or characters in the name that are allowed by your operating system However if you include any spaces in the new name SGM converts those spaces to dashes For example SGM saves file a b c as a b c Number of File
172. accounting statistics for virtual linksets Other No links have been defined for this linkset 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Linksets e Is Ignored lIndicates whether the linkset is Ignored that is whether the linkset is to be included when aggregating and displaying SGM status information Inbound ACL Inbound IP access control list ACL number for the linkset If there is no inbound ACL for the linkset this field displays 0 e Outbound ACL Outbound ACL number for the linkset If there is no outbound ACL for the linkset this field displays 0 Configuration Data Tab Links Information To view links information for the selected linkset select the Configuration Data tab The Links Information sub section displays the following information for the selected linkset e Links Total number of links in the linkset e Active Links Number of links in the linkset that are Active e Congested Links Number of links in the linkset that are Congested Notes Tab To view notes for the selected linkset select the Notes tab The Notes section displays e Notes associated with the selected linkset in the left column e Notes associated with the adjacent linkset in the right column e The date and time the notes associated with each linkset were last updated or the phrase Not Set if there are no notes associated with the l
173. acknowledging events For more information about these tasks see the Working with Events section on page 3 235 The Recent Events table displays the following information for the selected node e Internal D Internal ID of the event The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Ack lIndicates whether the event has been acknowledged Toacknowledge an unacknowledged event use the Acknowledge toolbar button To make a previously acknowledged event unacknowledged use the Unacknowledge toolbar button e Category Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event such as the deletion of a node signaling point linkset or file Discover Discovery event such as Discovery beginning Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed OverWrite OverWrite event An existing file such as a seed file or route
174. ad the Zip files and unzip them To download a Zip file click a filename then save the file to a location of your choice See the SGM Custom Network Statistics Export File Formats section on page F 2 for detailed information about the format of custom statistics export files e ID Tag lIdentifier for the custom report specified when you entered the sgm accstats or sgm linkstats command If you did not specify an ID tag this field displays the process ID of the command that generated the report e Start Date and time the custom report began e Finish Date and time the custom report ended e View Enables you to view the custom report in HTML or ASCII For more information about viewing custom reports see the following sections Viewing a Custom Accounting Statistics Report page 3 380 Viewing a Custom Link Statistics Summary Report page 3 383 Viewing a Custom Linkset Statistics Summary Report page 3 387 Viewing a Custom Accounting Statistics Report The Accounting Statistics Custom Detail Report page displays a custom summary of accounting statistics for SGM Accounting statistics are displayed based on the node signaling point linkset originating point code OPC the destination point code DPC the type of SS7 traffic such as ISUP or SCCP and whether the traffic passed or failed the Gateway Screening test at the ITP Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3
175. aintained by the SNMP agent on the ITP To change the SNMP community name for a node select the node and enter the new name in the Read Community field This name must match the name used by the node The default name is public Click Update to apply the new SNMP community name to the selected node For information about exporting SNMP community names from CiscoWorks2000 Resource Manager Essentials RME see the Importing SNMP Community Names from CiscoWorks2000 Solaris Only section on page 5 2 Optional If you determine that SGM waits too long for a response from a node or does not wait long enough you can change the timeout value To change the time in seconds that SGM waits for a response from a node select the node and enter the new timeout value in the Timeout secs field The valid range is 1 to 60 seconds The default value is 1 second Click Update to apply the new timeout to the selected node Optional If you determine that SGM retries a node too many times or not enough times you can change the number of retries To change the number of times SGM attempts to connect to a node select the node and enter the new number in the Retries field The valid range is 0 to 99 The default value is 2 retries Click Update to apply the new retries value to the selected node Cisco Signaling Gateway Manager User Guide Eg 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 8 Step 9 Config
176. al IP address information for the selected SCTP link select the Status Summary tab The Local IP Address Information sub section displays the following information for the selected link e IP Address Local IP address associated with the link e Status Current status of the IP address Possible values are Active green ball The IP address is currently fully functional Inactive red ball The IP address is not currently functional Status Summary Tab Remote IP Address Information SCTP Links Only To view remote IP address information for the selected SCTP link select the Status Summary tab The Remote IP Address Information sub section displays the following information for the selected link e IP Address Remote IP address associated with the link e Type lIndicates the designated primary IP address for the link Primary and the IP address currently being used by the link Effective Usually the same IP address is both Primary and Effective However if the primary IP address is down for some reason a different IP address is used by the link and is labeled Effective e Status Current status of the IP address Possible values are Active green ball The IP address is currently fully functional Inactive red ball The IP address is not currently functional Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links N
177. aling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM Hi integrating SGM with Other Products Integrating SGM with CiscoWorks2000 SGM can integrate with CiscoWorks2000 during installation registering with CiscoWorks2000 as an installed application See the Installing SGM on Solaris and Installing SGM on Windows chapters of the Cisco Signaling Gateway Manager Installation Guide for more information You can also integrate SGM with CiscoWorks2000 after installation using the sgm cw2ksetup command See the SGM Command Reference section on page B 1 for more information When SGM is integrated with CiscoWorks2000 you can launch the CiscoWorks2000 Device Center and CiscoView from the SGM Main Menu See the following sections for more information e Launching the CiscoWorks2000 Device Center page 3 402 e Launching CiscoView page 3 403 Launching the CiscoWorks2000 Device Center Step 1 Step 2 Step 3 Step 4 The CiscoWorks2000 Device Center provides a number of useful Web based device monitoring functions including reachability trends response time trends interface status Syslog browsing and a detailed inventory To link SGM to the Device Center Make sure CiscoWorks2000 is installed in the network Select a node that you know CiscoWorks2000 is monitoring or an associated linkset in a window If you select a non ITP node or a node with a status of Unmanaged or a Device T
178. all associated signaling points linksets and links to Unknown Unmanaged gray ball One of the following situations exists The node is known indirectly by SGM In other words SGM knows the device exists but there is no known SNMP stack on the device for SGM to query An SGM user has set the node to Unmanaged status to prevent SGM from polling the node If the associated signaling points are referenced via linksets to other signaling points SGM automatically sets all associated signaling points to Unmanaged and deletes all associated linksets and links as well as all linksets and links that reference the node as an adjacent node Cisco Signaling Gateway Manager User Guide 304 fy 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W If the associated signaling points are not referenced to other signaling points SGM automatically deletes the signaling points all associated linksets and links and all linksets and links that reference the node as an adjacent node Waiting gray ball The node is in the Discovery queue but is not currently being discovered Warning yellow ball The node is active but one or more associated signaling points linksets or links is in Failed Unavailable Unknown or Warning status and is not Ignored e Status Reason Reason for the current status of the node Possible values are None SGM Restart Unsupported Configuration Unconfigur
179. ally by the SCCP application to track point code states and SSN states such as congestion and availability e MAP entries are used to define backups or alternates for point code SSN combination When you launch the MAPs panel the MAP Table and Selector Table might or might not be populated with data e To add entries to the MAP Table right click within the table and select Add from the right click menu See Step 16 for more information about adding entries to the MAP Table e To add entries to the Selector Table right click within the table and select Add from the right click menu See Step 12 for more information about adding entries to the Selector Table e To populate the CPC List select a row in the MAP Table that has an associated CPC List Name The CPC List is populated with all point codes in that CPC list You can also add entries to the CPC List by right clicking within the list and selecting Add from the right click menu See Step 17 for more information about adding entries to the CPC List Cisco Signaling Gateway Manager User Guide ka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W To populate the App Group Table and GTA Table select a row in the MAP Table The App Group Table and GTA Table are populated with all application group and GTA entries that match the selected row s point code SSN combination If the App Group Table or GTA Table remains b
180. alternate if the point code or SSN is not available e Backup Pt Code Backup point code for the MAP Enter a point code e Backup SSN Backup SSN for the MAP Enter an integer in the range 2 through 255 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table e CPC List Name Name of the CPC list to be associated with this MAP Enter a CPC list name e Re route if Congested lIndicates whether the MAP is to be routed to the backup point code SSN combination if the primary combination is congested If you want to route the MAP to the backup combination when the primary combination is congested select the checkbox If you do not want to route the MAP to the backup clear the checkbox This is the default setting e Adjacency lIndicates whether a point code SSN combination is to be considered adjacent to the local node for SCCP management If you want the point code SSN combination be considered adjacent to the local node select the checkbox If you do not want the point code SSN combination be considered adjacent to the local node clear the checkbox This is the default setting Enter or select values for the new MAP entry then click Add SGM adds the MAP entry to the MAP Table When you are done adding MAP entries click Close to close the MAP Add Dialog Cisco Signaling Gateway Manager User Guid
181. ancel Hep 3 Files 89623 The Save File Dialog GTT Preferences File List contains the following fields e Type lIcon indicating whether the item in the table is a file or a folder e Name Name of the GTT preferences file or folder e Last Modified Date and time the GTT preferences file or folder was last modified e Size bytes Size of the GTT preferences file or folder in bytes e Filename Name by which you want to save the GTT preferences file If you create a new GTT preferences file name you can use any letters numbers or characters in the name that are allowed by your operating system e Number of Files Total number of GTT preferences files and folders displayed in bottom left corner Cisco Signaling Gateway Manager User Guide P3204 ft 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 4 Editing a Global Title Translation Table W To save the GTT preferences file with a new name use one of the following procedures e To save the file with a completely new name enter the new name and click OK e To save the file with an existing name overwriting an old GTT preferences file select the name in the list and click OK SGM saves the GTT file with the new name closes the Save File Dialog GTT Preferences File List and returns to the GTT Configuration window amp Note If another user modifies and saves the GTT preferences file before you save your changes
182. and finally QoS e To delete a column altogether see the Modifying Preference Settings section on page 5 3 Related Topics e Viewing the Topology of the Network page 3 259 e Working with Links page 3 170 e Working with Linksets page 3 37 e Working with Nodes page 3 91 Viewing Online Help SGM provides the following online help options in the SGM Main Menu e To display the table of contents for the SGM online help in a Web browser select Help gt Topics e To display online help for the current window in a Web browser click Help gt Window e To display build date version SSL support and copyright information about the SGM application in a Web browser click Help gt About Related Topics e Viewing the SGM Technical Documentation page 7 122 Cisco Signaling Gateway Manager User Guide 3 280 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Editing an ITP Route Table File W Editing an ITP Route Table File Step 1 ITP uses a route table to select the appropriate signaling path for each message or signal unit that it must forward The route table provides the destination point code of the packet and the linkset name that can be used to forward the packet SGM enables you to edit ITP route table files for an ITP To edit a route table file using SGM Open the route table file using one of the following procedures e To open a route table file from a file select Edit gt R
183. ange To display these columns or to hide other columns see the procedures in the Modifying Linkset Table Column Settings section on page 5 18 The Link Table displays the following information about links that are associated with the selected linkset e Internal ID Internal ID of the link The internal ID is a unique ID for every event linkset link signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Node Name of the node associated with the link e Signaling Point Name of the signaling point associated with the link e Linkset Name of the linkset associated with the link e SLC Signaling link code SLC ID for the link 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Linksets e Type tType of link Possible link types are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual links nor does it display real time data or accounting statistics for virtual links e Congestion Level Indicates whether there is congestion on the link
184. annot edit this field e WVersion Version of the file format to be used by the GTT Valid versions are 2 0 MB5 MB6 Corresponds to ITP software releases 12 2 4 MB5 and 12 2 4 MB6 Allows GTT translation to an application server 3 0 MB7 MB8 Corresponds to ITP software releases 12 2 4 MB7 and 12 2 4 MB8 Allows local point codes in GTT tables 3 1 MB9 MB9a Corresponds to ITP software releases 12 2 4 MB9 and 12 2 4 MB9a Two or more entries in the same application group can have the same cost This is the default version in SGM 4 0 MB10 Corresponds to ITP software release 12 2 4 MB10 or greater Supports multiple instances on a single node SGM 3 0 does not support version 1 0 which corresponds to ITP software release 12 2 4 MB4 You can load a version 1 0 file into SGM but fields or features that are unique to version 1 0 are not displayed they are removed from the GTT file the next time it is saved and the file is saved as a version 2 0 file e Instance ID ID of the instance used by the GTT Valid IDs are 0 to 7 The default instance ID is 0 This list box is available only if Version 4 0 or later is selected Enter or select values for the new variant and instance ID then click OK SGM saves your changes to the GTT file To close the Edit GTT Table dialog at any time without saving any changes to the GTT file click Cancel Optional To add a new selector to a Selector Table select a Selector Ta
185. archived Zip file contains a comma separated value CSV text file with an hourly network statistics summary report for all links or linksets that were known to SGM on that date and hour You can download the Zip files and unzip them To download a Zip file click a filename then save the file to a location of your choice See the SGM Link Statistics Hourly Export File Format section on page F 4 for detailed information about the format of hourly link statistics export files See the SGM Linkset Statistics Hourly Export File Format section on page F 6 for detailed information about the format of hourly link and linkset statistics export files Viewing the Daily Network Statistics Export Files The Daily Network Statistics Export Files page displays all archived SGM daily network statistics summary reports for all links and linksets known to SGM for the server to which you are connected stored as downloadable Zip files To access the Daily Network Statistics Export Files page select Daily Export from the menu bar of any SGM Network Statistics or Accounting Statistics Web page On the Daily Network Statistics Export Files page the Zip files are archived by type linkset or link and date For example sgmLinksetStats DailySum 2002 10 15 csv zip is the Zip file that contains the daily linkset statistics summary report for October 15 2002 Each archived Zip file contains a comma separated value CSV text file with a daily ne
186. are integers in the range 0 through 127 e Pre Address Conversion GTT address conversion table to apply prior to performing local GTT translation If there is an address conversion table name in this field the referenced table must exist and it must contain at least one address conversion entry If this field is blank no address conversion is needed e Post Address Conversion GTT address conversion table to apply after performing local GTT translation If there is an address conversion table name in this field the referenced table must exist and it must contain at least one address conversion entry If this field is blank no address conversion is needed e QoS Quality of service QoS class of the selector Valid QoS classes range from 1 through 7 ALL indicates that the selector accepts all QoS classes Step11 Optional To change the variant and instance ID associated with a GTT file select Edit gt Version and Instance from the GTT menu SGM displays the Edit GTT Table dialog Figure 3 74 Figure 3 74 Edit GTT Table Dialog AA SGM Edit GTT Table xj Variant Version 4 0 MB10 v Instance ID 0 v OK _ Cancel Help 89545 Cisco Signaling Gateway Manager User Guide 78 15589 01 m Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Step 12 The Edit GTT Table dialog contains the following fields and buttons e WVariant SS7 protocol variant You c
187. are no IP addresses defined for the node that are not intended for SNMP this field displays the phrase There are no other IP addresses defined for this node Configuration Data Tab ITP Uptime Information To view ITP uptime information for the selected node select the Configuration Data tab The ITP Uptime Information sub section displays the following information for the selected node e ITP Uptime Time the ITP has been up in weeks days hours minutes and seconds e Reboot Reason Reason for the last reboot of the ITP Configuration Data Tab Polling Information To view polling information for the selected node select the Configuration Data tab The Polling Information sub section displays the following information for the selected node e First Discovered Date and time that the node was first discovered by SGM e Last Poll IP Address Last IP address that was polled for this node For a non ITP node this field is left blank e Last Full Poll Time Date and time of the last full poll of the node for ITP related MIBs as opposed to a demand poll for just one linkset s worth of data For a non ITP node this field is left blank Cisco Signaling Gateway Manager User Guide 78 15589 01 E 8 113 Chapter3 Managing ITP Networks Using SGM W Working with Nodes e Last SGM Poll Response secs Time in seconds taken by this node to respond to the last SGM poll request For a non ITP node this field is left blank
188. ary reports for the last seven 7 days concatenated into one comma separated value CSV text file e sgmLinksetStats Rolling30DayAlIDays csv zip is the Zip file that contains the daily linkset statistics summary reports for the last 30 days concatenated into one comma separated value CSV text file e sgmLinkStats RollingSevenDayAllHours csv zip is the Zip file that contains the hourly link statistics summary reports for the last seven 7 days concatenated into one comma separated value CSV text file e sgmLinkStats Rolling30DayAllDays csv zip is the Zip file that contains the daily link statistics summary reports for the last 30 days concatenated into one comma separated value CSV text file SGM creates a new set of files every hour You can download the Zip files and unzip them To download a Zip file click a filename then save the file to a location of your choice See the SGM Rolling Network Statistics Export File Formats section on page F 7 for detailed information about the format of rolling statistics export files 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports Viewing SGM Accounting Statistics Reports SGM enables you to view accounting statistics reports You can also export the reports SGM enables you to view the following accounting statistics reports e Viewing the Accounting Statistics Daily Deta
189. atistics report and stores it in the custom directory identified by its ID tag For example if you entered the command sgm accstats sgm 2600a cisco com test1 sno SGM generates the following reports sgmAccStats custom test1 2002 10 27 csv zip sgmAccStats custom test1 2002 10 27 csv zip 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports If you installed SGM in the default directory opt then the custom directory is located at opt CSCOsgm reports custom If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the custom directory is located in that directory Step5 For information on viewing the report see the Viewing the Custom Network Statistics Export Files section on page 3 379 Including Specific Nodes in Custom Reports When you generate a custom accounting statistics or network statistics report SGM enables you to limit the report to one or more specific nodes To generate a report that includes all nodes known to SGM specify all in place of the node list argument in the sgm accstats or sgm linkstats command For example the following command generates an accounting statistics report for all nodes sgm accstats all To generate a report for a single node specify the node name in place of the node list argument in the sgm accstats
190. ature of address indicator if the Selector Table being searched performs post address conversion To search for Global Title Address Digits select a Selector Table and enter a telephone number or prefix as a 1 to 15 digit hexadecimal string For example to search for a specific telephone number such as 919 555 6384 enter 9195556384 To search for all entries that begin with the 919 555 telephone prefix enter 919555 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Click Perform Lookup to launch the search e Ifone or more matching entries are found displays the entries that contained the GTA digits in the GTA Table e Ifthe Selector Table being searched performs pre address conversion the converted address numbering plan and nature of address indicator are displayed in the Pre Address Conversion Results field e Ifthe Selector Table being searched performs post address conversion the converted address numbering plan and nature of address indicator are displayed in the Post Address Conversion Results field e Ifno matching entries are found or if the Selector Table has no associated GTA Table displays Could not find GTA for selector and phone number at the bottom of the window Step15 Optional To add a new application group entry to an App Group Table select an App Group Table then use one of the following proce
191. atus Change To display these columns or to hide other columns see the procedures in the Modifying Linkset Table Column Settings section on page 5 18 The Linkset Table displays the following information about linksets that are associated with the selected node e Internal D Internal ID of the linkset The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Name Name of the linkset e Local Point Code Point code of the primary node for the linkset e Adj Point Code Point code of the adjacent node for the linkset e Linkset Type Type of linkset which SGM determines by examining the links defined in the linkset Possible linkset types are HSL The links in this linkset use the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The links in this linkset use the Stream Control Transmission Protocol SCTP IP transport protocol Serial The links in this linkset use the serial SS7 signaling protocol Mixed tThe links in this linkset are of two or more types This configuration is not recommended 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Nodes Virtual The links in this linkset are virtual links which connect signaling point instances running on the same devi
192. ay Manager User Guide 78 15589 01 REZ Chapter3 Managing ITP Networks Using SGM W Working with Events You can modify the following settings Node Drop down list box of all nodes that have been discovered by SGM Ifyou want to filter events based on a node select a node from the drop down list box Ifyou do not want to filter events based on a node select None SGM grays out the SP Linkset and Link fields This is the default setting SP Drop down list box of all signaling points associated with the selected node Ifyou want to filter events based on a signaling point select a signaling point from the drop down list box Ifyou do not want to filter events based on a signaling point select None SGM grays out the Linkset and Link fields This is the default setting Linkset Drop down list box of all linksets associated with the selected signaling point Ifyou want to filter events based on a linkset select a linkset from the drop down list box If you do not want to filter events based on a linkset select None SGM grays out the Link field This is the default setting Link Drop down list box of all links that have been discovered by SGM If you want to filter events based on a link select a link from the drop down list box If you do not want to filter events based on a link select None This is the default setting To restore Node to None grays out SP Linkset and Link clic
193. ble then use one of the following procedures e Select Edit gt Add from the GTT menu e Select Add from the right click menu SGM displays the Selector Add Dialog Figure 3 75 Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W Figure 3 75 Selector Add Dialog YA SGM Selector Add Dialog x Selector Name Translation Type Pre Conversion Table name Post Conversion Table name Qos AIl v Add Close Help 89561 The Selector Add Dialog contains the following fields e Selector Name Name of the selector to be added Enter 1 to 12 character alphanumeric string e Translation Type Translation type to be used by the selector Enter an integer in the range 0 through 255 e Global Title Indicator Global title indicator for the selector Select a value from the drop down list box Valid values are 2 4 This is the default value e Numbering Plan China and ITU only Numbering plan for the selector Enter an integer in the range 0 through 15 This field is grayed out if Global Title Indicator is set to 2 e Nature of Addr Indicator China and ITU only Nature of address indicator for the selector Enter an integer in the range 0 through 127 This field is grayed out if Global Title Indicator is set to 2 e Pre Conversion Table name GTT address conversion table to apply prio
194. ble Columns section on page 3 279 for more details To display only the top 10 or bottom 10 records based on the column by which the table is sorted click the Top 10 menu option Ifthe column is sorted in descending order displays only the top 10 records Ifthe column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left click the column header To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option Ifthe column is sorted in descending order displays only the top 20 records Ifthe column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header To display only the top 50 or bottom 50 records based on the column by which the table is sorted click the Top 50 menu option Ifthe column is sorted in descending order displays only the top 50 records Ifthe column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the column header To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option Ifthe column is sorted in descending order displays only the top 100 records Ifthe column is sorted in ascending order displays only the bottom 100 records
195. ble is displayed below the topology signaling point table To redraw the topology map centered on a specific linkset double click on the linkset in this table You cannot select more than one linkset at a time in this table Optional In the topology linkset table you can select the Ignored checkbox to ignore a linkset when displaying SGM data or clear the checkbox to include the linkset For more information see the Ignoring a Linkset section on page 3 90 Optional To highlight an element in the topology signaling point table or topology linkset table in the left pane click it in the topology map e Click a signaling point to highlight the signaling point in the topology signaling point table and to display any associated linksets in the topology linkset table e Click a single line a heavy line a diamond or a circle to display the following information Highlight the closest associated node in the topology signaling point table For example if there is a line connecting node sgm 2600a and node sgm 2600b and you click the line closer to node sgm 2600a then that node is highlighted in the topology signaling point table Display all linksets if any associated with that node in the topology linkset table Highlight the clicked linkset if it is configured in the topology linkset table 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W
196. casts the discovery of the new signaling points to all SGM clients e SGM displays the text New Signaling Points Exist in the bottom right corner of most SGM windows e SGM adds graphical elements for the newly discovered signaling points to the topology new signaling point panel in the left pane of the Topology window For more information see the Viewing the Topology of the Network section on page 3 259 To add a newly discovered signaling point to the current view select one or more signaling points and click the right arrow button to move them to the Signaling Points In Current View table To exclude a newly discovered signaling point from the current view select the signaling point click the right arrow button to move the signaling point to the Signaling Points In Current View table then click the next right arrow button to move the signaling point to the Signaling Points Excluded From View table 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Views Step10 When you are satisfied with the changes you have made to the view use one of the following procedures to save the view e To save the changes you have made to the view without changing the name of the file select File gt Save from the Network View Editor menu amp Note You cannot save changes to the DEFAULT view If you are currently using the DEFAULT view and you select File g
197. cation group select this radio button SGM makes the Config By App Group fields available and grays out the Config By Point Code fields e Configure By Application Server Name Indicates whether to configure the GTA by application server name To configure the GTA by application server name select this radio button SGM replaces the Config By Point Code fields with the Config By Application Server name fields and grays out the Config By App Group fields e Point Code Destination point code for the GTA Enter a point code This field is available only if Configure By Point Code is selected e Routing Indicator Routing indicator for the GTA Select a value from the drop down list box Valid values are gt Route on the global title This is the default routing indicator pcssn Route on the point code and SSN This field is available only if Configure By Point Code or Configure By Application Server Name is selected e Subsystem Number Destination SSN for the GTA Enter an integer in the range 2 through 255 This field is mutually exclusive with the New Translation Type field This field is available only if Configure By Point Code or Configure By Application Server Name is selected e New Translation Type Translation type to be used by the GTA Enter an integer in the range 0 through 255 This field is mutually exclusive with the Subsystem Number field This field is available only if Configure By Point Code or Conf
198. ccess to the information maintained by the SNMP agent on the ITP Viewing CPU Statistics for a Node SGM enables you to display the CPU utilization percentage for a node as a function of time SGM displays one CPU Utilization Percentage chart for each active Route Switch Processor RSP CPU To display CPU Utilization Percentage charts for a node right click a node in a window then select View gt Real Time Data and Charts from the right click menu This option is available only if SGM can poll the node SGM displays the SGM Real Time Statistics CPU Statistics window Figure 3 26 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Nodes Figure 3 26 SGM Real Time Statistics CPU Statistics Window HA SGM Real Time Statistics 10 x Node sgm 26 51a cisco com Poll Interval secs 15 v Time Window mins 60 v Last Poll Error None CPU 1 CPU Utilization Percentage Over Time 1007 807 0 06 15 00 06 20 00 06 25 00 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 07 10 00 Time Average 5sec M1 min amp 5 min Reset Gridon Close Help 896 10 The SGM Real Time Statistics CPU Statistics window displays the following information for the selected node e Node Name of the node for which CPU statistics are being displayed To see detailed information for the node click
199. ce SGM does not poll virtual linksets nor does it display real time data or accounting statistics for virtual linksets Other No links have been defined for this linkset Links Total number of links in the linkset Active Links Number of links in the linkset that are Active Congested Links Number of links in the linkset that are Congested Ignored Indicates whether the linkset is to be included when aggregating and displaying SGM status information Clear the checkbox to include the linkset This is the default setting Select the checkbox to exclude the linkset This field can be edited by users with authentication level Power User Level 2 and higher Notes lIndicates whether there is a note associated with the linkset Events Indicates whether there is a recent event associated with the linkset To delete the event icon from SGM displays for a specific linkset select the linkset and click the icon To delete the event icon from SGM displays for all linksets select Edit gt Clear All Events from the SGM Main Menu Note During Discovery SGM might flag most linksets with an event icon If the event icons are too distracting use the Edit gt Clear All Events menu option to remove them Last Status Change Date and time that the status of the linkset last changed Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working
200. ckboxes click Select All To clear all event category checkboxes click Deselect All amp Note These are the default categories there might be additional categories as defined by the SGM system administrator For information about custom categories see the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 Cisco Signaling Gateway Manager User Guide eag 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Events i Step3 Optional To specify which event severities you want to display in the Event Window select the Properties tab and modify the following settings amp None Checkbox used to indicate whether events of severity None are to be displayed in the Event Window The default setting for this checkbox is selected Normal Checkbox used to indicate whether events of severity Normal are to be displayed in the Event Window The default setting for this checkbox is selected Admin Checkbox used to indicate whether events of severity Admin are to be displayed in the Event Window The default setting for this checkbox is selected Warning Checkbox used to indicate whether events of severity Warning are to be displayed in the Event Window The default setting for this checkbox is selected Error Checkbox used to indicate whether events of severity Error are to be displayed in the Event Window The default setting for this checkbox is selecte
201. clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 The Viewing Detailed Information for a Link section on page 3 175 displays additional information about the causes of link failures The Viewing Detailed Information for a Linkset section on page 3 42 displays additional information about the causes of linkset failures All discovered nodes are placed in a DEFAULT configuration view which is stored on the SGM server and shared by all SGM clients Initially all clients use the DEFAULT view Clients can then create their own views which are subsets of the DEFAULT view to meet their individual needs However the DEFAULT view stored on the SGM server cannot be modified by the clients It is always available for users who need to view the entire network All other SGM windows Node Signaling Point Linkset Topology and so on are also populated with the newly discovered network data Optional To delete a node or nodes from the Discovery database select the nodes and click Delete Node SGM deletes the nodes without asking for confirmation Optional Examine the Discovered Nodes table to verify that SGM discovered all of the nodes in the netw
202. click Cancel to exit the dialog without saving any changes When you are satisfied with your changes click Save SGM saves your changes and updates all SGM windows to reflect your changes Viewing Notes for a Node SGM enables you to view the notes that have been attached to nodes To view a note right click a node in a window then select View gt Notes in the right click menu The Notes option is grayed out if there is no note associated with the selected node SGM displays the Notes for Node dialog Figure 3 29 Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W Figure 3 29 Notes for Node Dialog Notes for sgm 26 51a 3 E x Last Updated 5 57 36 PM Sample note for a node 89615 The Notes for Node dialog displays the following information e The name of the node is displayed in the title of the window for example Notes for sgm 2600a e Last Updated Date and time the Notes field for the node was last updated e Notes Notes associated with the node Click OK to close the Notes for Node dialog Cisco Signaling Gateway Manager User Guide 78 15589 01 PEEN Chapter3 Managing ITP Networks Using SGM W Working with Nodes Deleting a Node After Discovery the nodes in your network are known to SGM and added to the SGM database Physically deleting nodes from your network is not the same as deleting them
203. click OK SGM closes the Load File Dialog Seed File List dialog loads the seed file and returns to the Discovery Dialog SGM lists all of the seed nodes in the seed file in the left pane of the window and displays details of the SNMP settings for the seed nodes in the right pane To close the Load File Dialog Seed File List dialog without loading a seed file click Cancel Optional To add another seed node to the seed file enter the name or IP address of the seed node in the IP Address or DNS Hostname field and click Add Node Optional To delete a seed node from the seed file select the seed node and click Delete Node Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Configuring Seed Files W Step6 When you are ready to save the modified seed file use one of the following procedures To save the changes you have made to the seed file without changing the name of the file select File gt Save from the Discovery Dialog menu To save the changes you have made to the seed file with a new name select File gt Save As from the Discovery Dialog menu SGM displays the Save File Dialog Seed File List dialog Figure 3 6 The Save File Dialog Seed File List dialog contains the following fields Type lIcon indicating whether the item in the table is a file or a folder Name Name of the seed file or folder Last Modified Date and time the seed file or fol
204. co 7513mx Cisco 7513z e IPDevice IP device other than those listed above You can assign this icon to an unknown node if you know that it is an IP device e MSC Mobile switching center You can assign this icon to an unknown node if you know that it is an MSC e SCP Service control point You can assign this icon to an unknown node if you know that it is an SCP Cisco Signaling Gateway Manager User Guide 78 15589 01 3 125 Chapter3 Managing ITP Networks Using SGM W Working with Nodes SSP Service switching point You can assign this icon to an unknown node if you know that it is an SSP STP Signal transfer point You can assign this icon to an unknown node if you know that it is an STP e SignalingPoint An SCP SSP or STP or an ITP instance e Unknown SGM is unable to determine the node type At any time you can click Cancel to exit the dialog without saving any changes When you are satisfied with your changes click Save SGM saves your changes and updates all SGM windows to reflect your changes Attaching a Note to a Node To attach a note to a node right click the node in a window then select Edit gt Notes in the right click menu SGM displays the Edit Notes Dialog for a Node Figure 3 28 Figure 3 28 Edit Notes Dialog for a Node x Name sgm 26 51a Note Last Updated Not Set Notes Cancel 89609 Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter
205. color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information e Note lIndicates whether there is a note associated with the event e Time Date and time the event was logged e Ack By If you have not implemented SGM User Based Access name of the device that last acknowledged the event If you have implemented SGM User Based Access name of the user who last acknowledged the event If no one has acknowledged the event this field is blank e Ack Time Date and time the event was last acknowledged or unacknowledged e Node Name of the node associated with the event If there is no node associated with the event None is displayed e SP Name of the signaling point associated with the event If there is no signaling point associated with the event None is displayed e Linkset Name of the linkset associated with the event If there is no linkset associated with the event None is displayed Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi Link Name of the link associated with the event If there is no link associated with the event None is displayed Message Text of the message You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more i
206. cs report that excludes the nodes and signaling points specified in the nodes exclude file sgm accstats default 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports Keep in mind the following considerations e If you installed SGM in the default directory opt then thenodes exclude file is located at opt CSCOsgm reports etc nodes exclude If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the reports etc nodes exclude file is located in that directory e Each line in the nodes exclude file must contain a single node name or node name and signaling point name that matches exactly the real fully qualified node name of the node and each line must end with a colon For example sgm 75 59a cisco com sgm 26 51la cisco com To exclude a specific signaling point specify the node name and signaling point sgm 75 59a cisco com net0 sgm 26 51a cisco com net1 e Wildcard matching is not supported e Ifa node or signaling point appears in both the nodes include file and the nodes exclude file it is excluded That is excluding a node or signaling point overrides including the same node or signaling point e If you specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the nodes exclude file Excluding Specific Li
207. ction displays the following information for the selected link IP Address Local IP address associated with the link Status Current status of the IP address Possible values are Active green ball The IP address is currently fully functional Inactive red ball The IP address is not currently functional 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Links Status Summary Tab Remote IP Address Information SCTP Links Only To view remote IP address information for the selected SCTP link select the Status Summary tab The Remote IP Address Information sub section displays the following information for the selected link e IP Address Remote IP address associated with the link e Type lIndicates the designated primary IP address for the link Primary and the IP address currently being used by the link Effective Usually the same IP address is both Primary and Effective However if the primary IP address is down for some reason a different IP address is used by the link and is labeled Effective e Status Current status of the IP address Possible values are Active green ball The IP address is currently fully functional Inactive red ball The IP address is not currently functional Notes Tab To view notes for the selected link select the Notes tab The Notes section displays e Notes associated with th
208. current view To add the node to your current view see the Viewing the Topology of the Network section on page 3 259 To exclude the node from your current view see Step 6 in this section The text Modified if the view has been modified but not yet saved You must save the view if you want to save your changes See Step 10 in this section for more details Cisco Signaling Gateway Manager User Guide 326 i 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Views W If your personal default view has been deleted then the next time you launch the client SGM informs you that your default view has been deleted and that your view has been reset to the DEFAULT view To choose another view as your default view use the Load File Dialog View List See the Loading a Client Specific View section on page 3 35 for details This section includes the following information e Creating a View page 3 27 e Loading the DEFAULT View page 3 35 e Loading a Client Specific View page 3 35 Related Topics e Discovering the Network page 3 6 e Modifying Preference Settings page 5 3 e Modifying the Message Display page 5 20 e Viewing the Topology of the Network page 3 259 Creating a View Step 1 Step 2 To create a client specific network view Before creating a client specific network view make sure that Discovery has been run at least once and there is data in the server s SGM database See the
209. d Note There might be additional custom severities as defined by your SGM System Administrator For information see the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Events Step 4 Optional To further define the event filter for the Event Window select the Properties tab and modify the following settings Acknowledged Checkbox used to indicate whether only acknowledged events are to be displayed in the Event Window The default setting for this checkbox is cleared Unacknowledged Checkbox used to indicate whether only unacknowledged events are to be displayed in the Event Window The default setting for this checkbox is selected Time Before Checkbox used to indicate whether only events logged by SGM prior to a specified date and time are to be displayed in the Event Window The default setting for this checkbox is cleared Time Before Field Specifies the date and time prior to which events logged by SGM are to be displayed in the Event Window This field is grayed out unless the Time Before checkbox is selected Time After Checkbox used to indicate whether only events logged by SGM after a specified date and time are to be displayed in the Event Window The default setting for this checkbox is cleared Time After Field Specifies the date and
210. d Information for a Linkset section on page 3 42 displays additional information about the causes of linkset failures Viewing Detailed Information for a Node SGM can display detailed information about a selected node including its CLLI code point code status and other information To display detailed information for a node use one of the following procedures Select Nodes in the left pane of the SGM Main Window right click a node in the right pane then select View gt Configuration Details in the right click menu Select the turner beside Nodes in the left pane of the SGM Main Window then select a node SGM displays the Node Details Window Figure 3 24 Cisco Signaling Gateway Manager User Guide P3068 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM HA SGM Main Window sgm sun28 File Edit View Products Cf Nodes 1 2 2 amp 1 2 3 gt 81 2 4 1 25 1 2 6 5 95 6 2 4 6 5 4 sgm 26 51a sgm 26 51b sgm 26 52a sgm 26 52b sgm 26 52c sgm 26 52d sgm 26 53a sgm 26 53b sgm 26 53c sgm 26 53d sgm 26 63b sgm 26 63c sgm 26 63d sgm 26 63e sgm 26 64a snm A BAh JF m sam AIE a 36 Nodes Working with Nodes W Figure 3 24 Node Details Window 5 x Help Fy r U M Device Notes Events Status Reason sgm 26 63b 172 18 16 83 63b_node C
211. ddress Conversion Entry Used Entry in the GTT address conversion table used for pre address conversion if the Selector Table being searched performs pre address conversion For China and ITU variants pre address conversion might result in a numbering plan or nature of address indicator that is different from the selected Selector Table If this occurs SGM searches for a selector in the Selector Table that matches the new numbering plan and nature of address indicator If SGM finds a matching selector SGM uses that selector to complete the search If SGM does not find a matching selector the search fails e Pre Address Conversion Results Results of the pre address conversion converted address numbering plan and nature of address indicator if the Selector Table being searched performs pre address conversion e Selector Entry Used Selector Entry that was searched e GTA Entry Found GTA Table in which the GTA digits were found e MAP Table MAP Table if any associated with the GTA Table in which the GTA digits were found e CPC List CPC List if any associated with the GTA Table in which the GTA digits were found e Post Address Conversion Entry Used Entry in the GTT address conversion table used for post address conversion if the Selector Table being searched performs post address conversion e Post Address Conversion Results Results of the post address conversion converted address numbering plan and n
212. default directory opt then the location of the System properties file is opt CSCOsgm properties System properties e If you installed SGM in a different directory then the System properties file is located in that directory Select File gt Connect to New Server from the SGM Main Menu SGM displays the Connect to New Server Dialog Figure 3 93 Figure 3 93 Connect to New Server Dialog 1 SGM Connect to New Server Dialog x Server Name or IP Address Name Server Port 44742 _ ok Cancel 89538 Enter the name of the new server or its IP address in the Server Name or IP Address field Enter the SGM Naming Server UDP port number for the new server in the Name Server Port field The default value is 44742 Click OK SGM stops the SGM client then restarts the client connected to the new server Cisco Signaling Gateway Manager User Guide EU 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Integrating SGM with Other Products W Integrating SGM with Other Products SGM does not require either CiscoWorks2000 or HP OpenView but SGM does integrate with those products to provide added value See the following sections for more information e Integrating SGM with HP OpenView page 3 401 e Integrating SGM with CiscoWorks2000 page 3 402 Integrating SGM with HP OpenView SGM can integrate with HP OpenView during installation registering to receive forwarded traps See the Installing
213. der was last modified Size bytes Size of the seed file or folder in bytes Filename Name by which you want to save the seed file If you create a new seed file name you can use any letters numbers or characters in the name that are allowed by your operating system However if you include any spaces in the new name SGM converts those spaces to dashes For example SGM saves file a b c as a b c Make this my preferred start option Specifies whether the selected seed file is to be loaded automatically whenever this SGM client is started or the Discovery Dialog is opened By default this checkbox is cleared for all seed files That is no seed file is loaded automatically when the SGM client is started or the Discovery Dialog is opened Number of Files Total number of seed files and folders displayed in bottom left corner To save the seed file with a new name use one of the following procedures To save the file with a completely new name enter the new name and click OK To save the file with an existing name overwriting an old seed file select the name in the list and click OK SGM saves the seed file with the new name closes the Save File Dialog Seed File List dialog and returns to the Discovery Dialog 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM WE Configuring Seed Files amp Note If another user modifies and saves
214. dgment is sent when a signaling point becomes idle and does not have any more traffic to transmit When congestion occurs at a signaling point or an extreme amount of traffic is present it is possible that T7 could time out and force retransmission of messages Link proving failure A link proving failure occurred Abnormal BSN received An abnormal Backward Sequence Number BSN has been received Abnormal FIB received An abnormal Forward Indicator Bit FIB has been received Abnormal SIB received An abnormal Status Indicator Busy SIB has been received Abnormal LSSU received An abnormal Link Status Signal Unit LSSU has been received Peer not ready An MTP3 tried to bring up a link that is still cleaning up after being stopped In some cases the MTP3 does not changeover after a link failure so the M2PA SCTP waits for an event that will not occur When an MTP3 tries to bring up the link again the previous control structures have to be cleaned up first If M2PA gets a start request from an MTP3 and the previous structures are still being held M2PA Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i cleans them up and sends a PEER NOT READY to the MTP3 A subsequent request to start the link from the MTP3 will then cause the link to come up Communication lost M2PA SCTP has determined that the remote e
215. discovered node Internal ID Internal ID of the node The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems Name Name or IP address of the node Primary SNMP Address IP address of the node used by SNMP to poll the node There might be other IP addresses on the node that are not the primary SNMP address CLLI Code COMMON LANGUAGE Location Identification Code for the node A CLLI code is a standardized 11 character identifier that uniquely identifies the geographic location of the node If the node has no CLLI code configured this field is blank Device Type Device type of the node Possible values are Cisco2650 Cisco 2650 series router Cisco2650XM Cisco 2650XM series router Cisco2651 Cisco 2651 series router Cisco2651XM Cisco 2651XM series router Cisco7204 Cisco 7204 series router Cisco7204VXR Cisco 7204VXR series router Cisco7206 Cisco 7206 series router Cisco7206VXR Cisco 7206VXR series router Cisco7507 Cisco 7507 series router Cisco7507mx Cisco 7507mx series router Cisco7507z Cisco 7507z series router Cisco7513 Cisco 7513 series router Cisco7513mx Cisco 7513mx series router Cisco7513z Cisco 7513z series router IPDevice IP device other than those listed above You can assign this icon to an unknown node if you know that it is
216. displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of bits or bytes as set in the Preferences window received per second for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset Cisco Signaling Gateway Manager User Guide P3738 ff 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets i e SLC Displays up to 17 color coded icons
217. distracting use the Edit gt Clear All Events menu option to remove them e Last Status Change Date and time that the status of the link last changed e Status Current status of the link Possible values are Active green ball The link is currently fully functional Blocked red ball Traffic on this link is disabled by protocol Failed red ball An error is preventing traffic from flowing on this link or the associated linkset has been set to Shutdown status A link can be Failed from an MTP3 perspective but control messages might still be sent or received on the link resulting in changing packet second and bit second rates The rates might also be different at each end of the link depending on the reason for the failure and the timing related to each endpoint InhibitLoc blue ball A local ITP administrator has set the link to prevent traffic from flowing InhibitRem blue ball A remote ITP administrator has set the link to prevent traffic from flowing Shutdown blue ball An ITP administrator has set the link to prevent traffic from flowing Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W Unknown red ball Either the node associated with this link has failed to respond to an SNMP request or SGM found that the link no longer exists When you physically delete a link the Status field displays Unknown un
218. down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box Time Window mins Drop down list box used to specify the length of time displayed in the Packets Received Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Packets Received Chart Displays the Packets Received Per Sec for the linkset as a function of time including data for up to 16 links To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of packets received per second for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is miss
219. dures e Select Edit gt Add from the GTT menu e Select Add from the right click menu SGM displays the App Group Add Dialog Figure 3 78 Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W Figure 3 78 App Group Add Dialog HA SGM App Group Add Dialog x Configure By Pt Code or AS Name i O Application Server Name App Group Multiplicity Sha Cost 1 gt Point Code Routing Indicator H r Subsystem Number add close Help M 89556 The App Group Add Dialog contains the following fields App Group Name of the application group to be added Enter 1 to 12 character alphanumeric string Multiplicity Multiplicity setting for the application group Select a value from the drop down list box Valid values are sha Share equally between all destinations This is the default value cos wUse the destination with the least cost if available cgp Use SCOP calling party address CGPA load sharing if available Cost Relative cost of the application group Select a relative cost 1 through 8 from the drop down list box The default value is 1 Point Code Destination point code for the application group Select this radio button and enter a point code This field is mutually exclusive with Application Server Name Application Server Name Name of the a
220. e EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W Step 17 Optional To add a new CPC list to a CPC Table select a Concerned Pt Code Name List or a CPC List then use one of the following procedures e Select Edit gt Add from the GTT menu e Select Add from the right click menu SGM displays the CPC Add Dialog Figure 3 80 Figure 3 80 CPC Add Dialog HA SGM CPC Add Dialog d x CPC List Name Concerned Pt Code List The CPC Add Dialog contains the following fields e CPC List Name Name of the CPC list to be added Enter 1 to 12 character alphanumeric string e Concerned Pt Code List One or more CPCs to be added to the new CPC list Enter one or more CPCs separated by spaces Enter or select values for the new CPC list then click Add SGM adds the CPC list to the MAP Table When you are done adding CPC lists click Close to close the CPC Add Dialog Cisco Signaling Gateway Manager User Guide 78 15589 01 3 321 Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Step 18 Optional To add a new Address Conversion Table select an Address Conversion Table then use one of the following procedures e Select Edit gt Add from the GTT menu e Select Add from the right click menu SGM displays the Address Conversion Add Dialog for a Table Figure 3 81 Figure 3 81 Address Conversion Add Dialog for a Table 2
221. e Polling device After the first polling cycle SGM populates this field with the actual time of the last poll 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points e Destination Point Code Destination point code for packets on the selected signaling point The destination point code is the point code to which a given packet is routed e Mask Mask length for packets on the selected signaling point The mask length is the number of significant leading bits in the point code The mask length is always 14 for ITU and 24 for ANSI e Cost Cost of the route to the destination relative to other routes The valid costs range from 1 lowest cost and highest priority through 9 highest cost and lowest priority e Destination Linkset Destination linkset associated with the destination point code The destination linkset is also known as the output linkset e QoS Quality of service QoS class of the route as configured by the network administrator Valid QoS classes range from 1 through 7 ALL indicates that the route accepts all QoS classes e Access Status of the destination Possible values are Accessible Inaccessible Restricted Unknown e Management Status Accessibility of the destination from the adjacent point code at the remote end of the signaling point Possible values are Allowed Traffic is allowed on the
222. e accounting statistics reports enter sgm statreps noacct This is the default setting e To specify whether SGM is to include links that use the Stream Control Transmission Protocol SCTP IP transport protocol in network statistics reports enter the sgm statreps iplinks noiplinks command To include SCTPIP links enter sgm statreps iplinks This is the default setting To not include SCTPIP links enter sgm statreps noiplinks e To specify whether SGM is to include links that do not have planned send and receive capacities in network statistics reports enter the sgm statreps nullcaps nonullcaps command To include links that do not have planned send and receive capacities enter sgm statreps nullcaps This is the default setting To not include links that do not have planned send and receive capacities enter sgm statreps nonullcaps e To set the time mode for dates in network statistics reports enter the sgm statreps timemode 12 24 command To use 24 hour time also called military time enter sgm statreps timemode 24 1 00 in the afternoon is 13 00 This is the default setting To use 12 hour time with AM and PM enter sgm statreps timemode 12 1 00 in the afternoon is 1 00 PM Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W To specify whether SGM is to verify that a disk has at least 10 MB
223. e column is sorted in descending order displays only the top 100 records If the column is sorted in ascending order displays only the bottom 100 records To switch between the two displays left click the column header e To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option If the column is sorted in descending order displays only the top 300 records If the column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header e To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option If the column is sorted in descending order displays only the top 500 records If the column is sorted in ascending order displays only the bottom 500 records To switch between the two displays left click the column header e To display up to 15 000 records in the table click the Max menu option e To reset the Top preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option Viewing a Custom Link Statistics Summary Report SGM enables you to view custom link statistics summary reports To view a custom link statistics summary report click HTML in the View column beside a custom link statistics summary report on the Custom Network Statistics Export Files page SGM dis
224. e following information for the selected linkset e Name Name of the linkset e Local Point Code Point code of the primary node for the linkset e Adj Point Code Point code of the adjacent node for the linkset e Last Status Change Date and time that the status of the linkset last changed e Status Current status of the linkset Possible values are Active green ball The linkset is currently fully functional Unavailable red ball An error is preventing traffic from flowing on this linkset Shutdown blue ball An ITP administrator has set the linkset to prevent traffic from flowing When a linkset is set to Shutdown all its associated links are set to Failed by Cisco IOS Unknown red ball Either the node associated with this linkset has failed to respond to an SNMP request or SGM found that the linkset no longer exists Warning yellow ball The linkset is active but one or more links in the linkset is congested or is in Failed Unknown or Warning status and is not Ignored At least one link is available and can carry traffic e Status Reason Reason for the current status of the linkset Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Cisco Signaling Gateway Manager User Guide 356 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM
225. e from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Linksets To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Charts Tab Drops To view drops information for the selected link select the Charts tab SGM displays the Drops chart Figure 3 20 Figure 3 20 Drops Chart for a Linkset AA SGM Statistics Details Window sgm sun28 j lej xj File Edit View Products Help 2 E c Configuration Data Notes Recent Events ITP Access Lists Statistics Charts SLC 0 Linkset 2651a_to_tg3 v Time Window mins 60 SLC 1 k K tia Es 3SLC 2 SLC 3 SLC 4 ReceivedUtilization SendUtilization PktsRcvdPerSec PktsSentPerSec BitsRevdPerSec BitsSentPerSec Drops SLC 5 17 S ESE A N A 06 15 00 06 20 00 06 25 00 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 07 10 00 SLC 0 M1 amp 2 3 4 5 6 7 68 Reset Gridon Hep EE 3 E Updated Node sgm 75 70b eras Is 5 View DEFAULT jeffnoor w2k04 amer cisca com 93 Cisco Signaling Gateway Manager User Guide 382 ff 78 15589 01 _ Chapter 3 Managin
226. e left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset SLC Displays up to 17 color coded icons One for each link SLC in the Packets Sent Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the average from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Cisco Signaling Gateway Manager User Guide 376 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets W Charts Tab BitsRcvdPerSec To view real time bits received per second information for the selected link or bytes received per second information if you cleared the Show Details in Bits Instead of Bytes checkbox in the Preferences Window select the Charts tab SGM displays the BitsRcvdPerSec chart Figure 3 18 Figure 3 18 BitsRevdPerSec Chart for a Linkset AA SGM Statistics Details Window sgm sun28 E 18 x File Edit View Products Help Poll Settings 15 4 e DENDE Configuration Data Notes Recent Events ITP Access Lists Statistics Chart
227. e log in reverse order with the most recent commands at the beginning of the log enter sgm replog r For more information about the reports log see the Viewing the SGM System Reports Log section on page 3 394 e To remove all data from SGM network statistics reports restoring the reports to a clean state enter the sgm statreps clean command e To remove all data from one or more SGM custom statistics reports restoring the reports to a clean state enter the sgm statreps cleancustom command To clean all custom reports enter sgm statreps cleancustom To clean a single custom report enter sgm statreps cleancustom fag where tag is the ID tag of the custom report you want to clean For more information about each of these commands including valid ranges and default settings see the SGM Commands and Descriptions section on page B 2 Each of these commands requires you to be logged in as the root user as described in the Becoming the Root User Solaris Only section on page 3 2 or as a super user as described in the Specifying a Super User Solaris Only section on page 4 22 Changing the SGM Reports Directory Solaris Only You can change the directory in which SGM stores reports To change the SGM report files directory log in as the root user as described in the Becoming the Root User Solaris Only section on page 3 2 or as a super user as described in the Specifying a S
228. e number of rows and not the rows themselves because there could be thousands of orphaned rows Step21 Optional To create a new GTT file select File gt New Table from the GTT menu SGM displays the Create New Table Dialog Figure 3 83 Cisco Signaling Gateway Manager User Guide P3324 fF 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W Figure 3 83 Create New Table Dialog A SGM Create New Table Dialog x Variant TU v Version 3 1 MB9 MB9a v Instance ID ok Cancei Hep 89539 The Create New Table Dialog contains the following fields e Variant SS7 p rotocol variant Valid variants are ANSI China ITU e Version Version of the file format to be used by the GTT Valid versions are 2 0 MB5 MB6 Corresponds to ITP software releases 12 2 4 MB5 and 12 2 4 MB6 Allows GTT translation to an application server 3 0 MB7 MB8 Corresponds to ITP software releases 12 2 4 MB7 and 12 2 4 MB8 Allows local point codes in GTT tables 3 1 MB9 MB9a Corresponds to ITP software releases 12 2 4 MB9 and 12 2 4 MB9a Two or more entries in the same application group can have the same cost This is the default version in SGM 4 0 MB10 Corresponds to ITP software release 12 2 4 MB10 or greater Supports multiple instances on a single node SGM 3 0 does not support version 1 0 which corresponds to ITP software release 12 2 4
229. e of the SGM Main Window SGM displays the Node Window Figure 3 23 Figure 3 23 Node Window HA SGM Main Window sgm sun28 g 10 x File Edit View Products Help Events Primary SNMP Nodes ree Status Reason Signaling Points sgm 26 63b 172 18 16 83 63b_node Cisco2651 ITP MB Warning Linkset Inactive 4 Linksets sgm 26 63a 172 18 16 82 Cisco2651 ITP MB Warning Linkset Inactive C4 Links 172 18 16 94 172 18 16 94 Cisco2651 ITP MB Warning Linkset Inactive sgm 26 63c 172 18 16 84 clli_2663 Cisco2651 ITP MB Warning Link Remote Interface Ina sgm 26 63d 172 18 16 85 clli_2663d Cisco2651 ITP MB Warning Link Remote Interface Ina sgm 26 63e 172 18 16 86 Cisco2651 ITP MB Warning Link Remote Interface Ina sgm 75 80c 172 18 16 20 clli_ 580c Cisco7507 ITP MB Warning Link Inactive sgm 26 61d 172 18 16 61 clli_2661d Cisco2651 ITP MB Warning Link Inactive sgm 26 61 172 18 16 60 clli_2661c Cisco2651 ITP MB Warning Link Inactive sgm tg1 172 18 16 106 IPDevice Non ITP Unmanaged None sgm 75 80e 172 18 16 22 clli_7580e Cisco 507 ITP MB Active None sgm 26 62d 172 18 16 69 clli_2662d Cisco2651 ITP MB Active None sgm 75 80a 172 18 16 18 clli_7580a Cisco 507 ITP MB Active None sgm 75 80d 172 18 16 21 Cisco750 ITP MB Active None sgm 26 62c 172 18 16 68 clli_2662c Cisco2651 ITP MB Active None sgm 2 57b 2 172 18 16 75 clli_ 257b Cisco 206 I
230. e over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details Cisco Signaling Gateway Manager User Guide Eag 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Signaling Points Hi The Signaling Point Window displays the following information for all discovered signaling points Internal ID Internal ID of the signaling point The internal ID is a unique ID for every event link linkset node and signaling point assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems Name Name of the signaling point Node Name of the node associated with this signaling point Instance ID ID of the instance associated with the signaling point Instance Name Name of the instance associated with the signaling point Point Code Primary point code of the signaling point Variant SS7 protocol variant Valid variants are ANSI China ITU Network Indicator Determines the type of call that is being placed Valid values are National National bound call SGM routes national calls through the national network NationalSpare National bound call used in countries in which more than one carrier can share a point code In those countries networks are differentiated by the Network Indicator International
231. e selected link in the left column e Notes associated with the adjacent link in the right column e The date and time the notes associated with each link were last updated or the phrase Not Set if there are no notes associated with the link e The phrase No Notes if there are no notes associated with the link Recent Events Tab To view information about all recent events associated with the link select the Recent Events tab SGM displays the Recent Events table for the link Figure 3 38 By default SGM displays all of the columns in the table except Internal ID Note Ack By Ack Time Node SP Linkset and Link To display these columns or to hide other columns see the procedures in the Modifying Event Table Column Settings section on page 5 19 To see mouse over help popup for each column in the table place the cursor over a column header Cisco Signaling Gateway Manager User Guide P3194 i 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links Hl If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details The Recent Events section enables you to perform event related tasks such as setting filters and acknowledging events For more in
232. e since the process was created e Total Runtime CPU time the process has used e Times Invoked Number of times the process has been invoked e Average Runtime Average CPU time for each process invocation e 5 Sec Average CPU utilization percentage for the node over the last 5 seconds e 1 Min Average CPU utilization percentage for the node over the last minute e 5 Min Average CPU utilization percentage for the node over the last 5 minutes e Priority Process queue priority Possible values are Low Normal High Critical Cisco Signaling Gateway Manager User Guide 78 15589 01 3 119 Chapter3 Managing ITP Networks Using SGM W Working with Nodes Trap Host Configuration To view all trap settings for the selected node as well as all hosts and port numbers to which the node sends traps select the Trap Host Configuration tab If you have implemented SGM User Based Access this option is available to users with authentication level System Administrator Level 5 and higher The Trap Host Configuration table displays the following information for the selected node Current Poll Interval Poll interval used to collect data for the table Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll Release 2 Trap Settings Indicates whether the following ITP relea
233. e status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Viewing Detailed Information for a Signaling Point SGM can display detailed information about a selected signaling point including its associated linksets links status and other information To display detailed information for a signaling point use one of the following procedures Select Signaling Points in the left pane of the SGM Main Window right click a signaling point in the right pane then select View gt Configuration Details in the right click menu Select the turner beside Signaling Points in the left pane of the SGM Main Window then select a signaling point 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points SGM displays the Signaling Point Details Window Figure 3 31 Figure 3 31 Signaling Point Details Window Sco Main Window sgm sun28 File Edit View Products C Signaling Points 1 18 0 net0 of Links
234. e table is sorted click the Top 10 menu option Ifthe column is sorted in descending order displays only the top 10 records Ifthe column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left click the column header To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option Ifthe column is sorted in descending order displays only the top 20 records Ifthe column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header To display only the top 50 or bottom 50 records based on the column by which the table is sorted click the Top 50 menu option Ifthe column is sorted in descending order displays only the top 50 records Ifthe column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the column header To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option Ifthe column is sorted in descending order displays only the top 100 records Ifthe column is sorted in ascending order displays only the bottom 100 records To switch between the two displays left click the column header 78 15589 01 Cisco Signaling Gateway Manager User Guide E
235. eceive utilization percentage for that data point To remove the data for a link or for the average from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Linksets SLC Displays up to 17 color coded icons One for each link SLC in the Received Utilization Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the average from
236. ected link e Duration In Service Percentage of time the link has been in service since the last reboot of the ITP or since ITP last reset the counters e Duration Out Of Service Percentage of time the link has been out of service since the last reboot of the ITP or since ITP last reset the counters 0 752 Measurements Tab Error Information To view Q 752 error information for the selected link select the Q 752 Measurements tab The Error Information sub section displays the following information for the selected link e Link Failure Count Number of times the link was unavailable for signaling e Alignment Error Count Number of errors detected during link alignment Link alignment takes place at start up or when trying to bring up a failed link e Negative ACKs Count Number of errors detected during link acknowledgement 0 752 Measurements Tab Inhibited Information To view Q 752 inhibited information for the selected link select the Q 752 Measurements tab The Inhibited Information sub section displays the following information for the selected link e Local Inhibit Onset Number of times a local ITP administrator has inhibited the link that is set the link to prevent traffic from flowing e Local Inhibit Duration Total time the link has been locally inhibited e Remote Inhibit Onset Number of times a remote ITP administrator has inhibited the link e Remote Inhibit Duration Total time the l
237. ed SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Nodes The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 The Viewing Detailed Information for a Link section on page 3 175 displays additional information about the causes of link failures The Viewing Detaile
238. ed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with Linksets e SLC Displays up to 17 color coded icons One for each link SLC in the Packets Received Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the average from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Charts Tab PktsSentPerSec To view real time packets sent per second information for the selected link select the Charts tab SGM displays the PktsSentPerSec chart Figure 3 17 Cisco Signaling Gateway Manager User Guide 374 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets
239. ed in that directory 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM WE Configuring Seed Files Modifying an Existing Seed File Step 1 Step 2 Step 3 Step 4 Step 5 To modify an existing seed file in SGM Select Edit gt Network Discovery from the SGM Main Menu SGM displays the Discovery Dialog Figure 3 2 Select the Seed Settings tab if it is not already selected SGM displays the Seed Settings panel Select File gt Load Seeds from the Discovery Dialog menu SGM displays the Load File Dialog Seed File List dialog Figure 3 3 The Load File Dialog Seed File List dialog contains the following fields e Type lIcon indicating whether the item in the table is a file or a folder e Name Name of the seed file or folder e Last Modified Date and time the seed file or folder was last modified e Size bytes Size of the seed file or folder in bytes e Make this my preferred start option Specifies whether the selected seed file is to be loaded automatically whenever this SGM client is started or the Discovery Dialog is opened By default this checkbox is cleared for all seed files That is no seed file is loaded automatically when the SGM client is started or the Discovery Dialog is opened e Number of Files Total number of seed files and folders displayed in bottom left corner To load a seed file select the seed file in the list and
240. ed in the linkset Possible linkset types are HSL The links in this linkset use the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The links in this linkset use the Stream Control Transmission Protocol SCTP IP transport protocol Serial The links in this linkset use the serial SS7 signaling protocol Mixed tThe links in this linkset are of two or more types This configuration is not recommended 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points Virtual The links in this linkset are virtual links which connect signaling point instances running on the same device SGM does not poll virtual linksets nor does it display real time data or accounting statistics for virtual linksets Other No links have been defined for this linkset e Links Total number of links in the linkset e Active Links Number of links in the linkset that are Active e Congested Links Number of links in the linkset that are Congested e Ignored lIndicates whether the linkset is to be included when aggregating and displaying SGM status information Clear the checkbox to include the linkset This is the default setting Select the checkbox to exclude the linkset This field can be edited by users with authentication level Power User Level 2 and higher e Notes lIndicates whether there is a note a
241. egin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Signaling Points Tab Linksets To view information about the linksets that are associated with the selected node select the Signaling Points tab SGM displays the linksets in the top table and the links in the bottom table Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details Linksets that are associated with nodes that are excluded from the current view are not displayed in the Linkset Table See the Creating a View section on page 3 27 for more information about excluding nodes By default SGM displays all of the columns in the Linkset Table except Internal ID Congestion Links and Last St
242. elect Edit gt Properties in the right click menu SGM displays the Edit Properties Dialog for a Node Figure 3 27 Figure 3 27 Edit Properties Dialog for a Node amp SGM Edit Properties Dialog 3 x Name sgm 26 51 a Telnet Address sgm 26 51a cisco com Icon Name Cisco2600 v Save Cancel Help 89613 By default the Name field displays the node s DNS name as discovered by SGM However if you modified your preferences to identify nodes by their IP addresses then that is how the node is identified in this field For more information see the Modifying Preference Settings section on page 5 3 You can also use the Name field to specify a new more meaningful name for the node keeping in mind the following considerations e You can change an ITP node s name to a new name or IP address e A new name can be from to 30 characters and can contain any letters numbers or special characters but no periods If you enter a name that contains a period SGM beeps and retains the current name Cisco Signaling Gateway Manager User Guide E 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W e A new IP address must use the x x x x format where x is between 0 and 255 and must contain only numbers and periods but no letters or special characters If you enter an IP address that contains any letters or special characters SGM beeps and retains the current name e I
243. en ball Process has been started and is currently running Stopping red ball Process is being stopped Stopped red ball Process has been stopped Last Message Status message that reflects the current state of the process such as Running The Processes section displays the following information about the processes that are not managed by the SGM serve Process Manager Name Name of the process such as sgmNameServer Process ID Number to uniquely identify the process Is Running Indicates whether the process is running true or not false The Pollers table displays the following information about the detail and demand pollers that are currently being processed by the SGM server Poller ID Number to uniquely identify each SGM detail poller that is currently active SGM detail pollers collect detailed data such as real time data statistics route detail GTT MAP status and so on that is not collected by the regular SGM poller Client Host Name of the SGM client that started the detail poller Interval Poll interval for the detail poller in hours minutes and seconds Iteration Number of times the detail poller is to poll If this field displays Forever the detail poller will never stop polling until requested to stop by the SGM client Next Poll Time until the next poll in hours minutes and seconds Description Description of the detail poller Cisco Signaling Gateway Manager User
244. en the linksets exclude file is located at opt CSCOsgm reports etc linksets exclude If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the reports etc linksets exclude file is located in that directory Each line in the linksets exclude file must contain a single linkset name that matches exactly the real fully qualified linkset name of the linkset including the node name and signaling point name For example sgm 75 59a cisco com net0 linkset2 sgm 26 51a cisco com net1 linkset1 Wildcard matching is not supported If a linkset appears in both the linksets include file and the linksets exclude file it is excluded That is excluding a linkset overrides including the same linkset If you specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the linksets exclude file See the Including Specific Nodes in Custom Reports section on page 3 374 for more information on the special include file 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports e To use PAGER to display the contents of the system reports log enter the sgm replog command The reports log lists all messages related to the creation and maintenance of SGM reports To clear the log and restart the server enter sgm replog clear To display the contents of th
245. enables you to annotate an event attaching a descriptive string to the event To annotate an event right click an event in the Event Window then select Edit Notes in the right click menu SGM displays the Edit Event Dialog Figure 3 55 Cisco Signaling Gateway Manager User Guide eag 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Events W Figure 3 55 Edit Event Dialog A SGM Edit Event Dialog E x Link sgm 26 61c cisco com 1 60 0 net0 2661c_to_7580a0 0 edited by user dhcp 64 102 82 134 cisco com Name Last Update Not Set Notes Save Cancel Help 89544 The Edit Event Dialog displays the message text of the event and the date and time the Notes field for the event was last updated If there is no note currently associated with the event the Last Update field displays the value Not Set In the Notes field enter any important information about the event such as its associated node signaling point or linkset what triggered the event how often it has occurred and so on Click Save to save the annotations and exit the Edit Event Dialog Cisco Signaling Gateway Manager User Guide 78 15589 01 m Chapter3 Managing ITP Networks Using SGM W Working with Events Viewing Notes for an Event SGM enables you to view the notes that have been attached to events To view a note use one of the following procedures e Select an event in a window
246. ent such as Discovery beginning Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Events i Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed Over Write OverWrite event An existing file such as a seed file or route file has been overwritten Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the existing SGM database Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Severity Severity of the event Default values are Admin The default color is cyan Error tThe default color is coral None The default color is white Normal The default color is light green Warning The default color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solari
247. enter the sgm webnames command To show the real DNS names of nodes as discovered by SGM enter sgm webnames real This is the default setting To show display names enter sgm webnames display Display names are new names that you specify for nodes For more information about display names see the Editing a Node section on page 3 124 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports To specify whether SGM is to display send and receive utilization for linksets and links as percentages or in Erlangs in Web pages enter the sgm webutil command To display utilization as a percentage enter sgm webutil percent This is the default setting To show display utilization in Erlangs enter sgm webutil erlangs See the Working with SGM Statistics Reports section on page 3 334 for more information on send and receive utilization for linksets and links To display the current status of all SGM network statistics report parameters enter the sgm statreps status command To display the timer file for SGM network statistics reports enter the sgm statreps timer command The timer file is useful for identifying how much time SGM spends gathering report data and generating reports To include only specific nodes or signaling points in reports create the user defined nodes include file and list the nodes and signaling points
248. ep 3 Step 4 You can resize each column in the route table but you cannot sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details The Row Num field displays a unique number for each entry in the route table You cannot edit this field but the number might change as you add entries to or delete entries from the route table The Destination Point Code field displays the destination point code for packets on the selected node The destination point code is the point code to which a given packet is routed To edit the destination point code enter the new code in this field If you enter a new destination point code that is less restrictive than the mask SGM displays a message to that effect at the bottom of the Route Table Dialog and performs one of the following actions e Ifyou modified an existing point code SGM restores the previous point code e If you entered an entirely new point code SGM leaves this field blank For example a destination point code of 7 7 7 which specifies 14 bits is less restrictive than a mask of 7 255 0 which specifies only 11 bits SGM ignores the extra bits in the last digit of the destination point code and converts it to 7 7 0 The Mask field specifies the significant bits of the point code e For ANSI and China standard networks using the default 24 bit point code format the default mask is 255
249. er two polling cycles SGM populates this field with actual calculated rates Received Per Sec Number of bits or bytes as set in the Preferences window received by the link per second This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Cisco Signaling Gateway Manager User Guide cea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links i Statistics Tab LSSU Information To view Links Status Signal Unit LSSU information for the selected link select the Statistics tab The LSSU Information sub section displays the following information for the selected link e LSSU Packets Sent Total number of LSSU packets sent by the link e LSSU Packets Received Total number of SS7 Message Transfer Part Layer 2 MTP2 LSSU packets received by the link Statistics Tab Utilization Information To view utilization information for the selected link select the Statistics tab The Utilization Information sub section displays the following information for the selected link e Send Plan Capacity Planned capacity of the link to send in bits per second Fora link of type Serial or HSL available bandwidth for the link Fora link of type SCTPIP set on the ITP using the plan capacity CS7 link configuration command If Send Plan Capacity is not set on the ITP for this link this field displays the value 0 Fora link
250. errides including the same node or signaling point If you specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the nodes include file See the Including Specific Nodes in Custom Reports section on page 3 374 for more information on the special include file To include only specific linksets in reports create the user defined linksets include file and list the linksets in the file Only those linksets will be included in automatically generated SGM accounting statistics and network statistics reports as well as in custom reports that were generated with the default keyword or no node list keyword at all on the sgm accstats or sgm linkstats command Keep in mind the following considerations If you installed SGM in the default directory opt then the linksets include file is located at opt CSCOsgm reports etc linksets include If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the reports etc linksets include file is located in that directory Each line in the linksets include file must contain a single linkset name that matches exactly the real fully qualified linkset name of the linkset including the node name and signaling point name For example sgm 75 59a cisco com net0 linkset2 sgm 26 51a cisco com net1 linkset1 Wildcard matching is not supported 78 15589 01 Cisco Signaling Gateway Manage
251. es not contain the point codes SGM generates an Error e Route Status All route entries for point codes in the GTT file other than the ITP s primary secondary or capability point code must be available If they are not SGM generates a Warning e GTA and Application Group If either the GTA or the application group is configured by an application server then that application server must exist on the ITP If it does not exist SGM generates an Error If the application server exists on the ITP but it is not available SGM generates a Warning For example ITP limits XUA configuration to instance 0 The SGM semantic check verifies that XUA is not configured on any other instance To check the semantics of a GTT file select File gt Semantic Check from the GTT menu SGM displays the Semantic Check GTT dialog Figure 3 86 Cisco Signaling Gateway Manager User Guide P3328 I 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W Figure 3 86 Semantic Check GTT Dialog SGM Semantic Check GIT xl ITP Name or IP Address OK Cancel 9 The Semantic Check GTT dialog contains the following fields e ITP Name or IP Address Name or IP address of the ITP against which to check the GTT file Enter the name or IP address of an ITP and click OK SGM closes the Semantic Check GTT dialog and opens the Progress Dialog Figure 3 85 The Progress Dialog displays the prog
252. es you to view a daily summary of statistics for all linksets known to SGM on a specified date To view a daily summary of statistics select Linkset Daily from the menu bar of any SGM Network Statistics or Accounting Statistics Web page SGM displays the Linkset Statistics Daily Summary Reports page which displays daily linkset statistics summary reports archived by date Each archived file contains a daily summary of statistics for all linksets known to SGM on a specified date Cisco Signaling Gateway Manager User Guide En 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W To view an archived linkset statistic summary report click a date SGM displays the Linkset Statistics Daily Summary Report page for that date The Linkset Statistics Daily Summary Report table displays the following information Number and Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order Node Name of node for the linkset To see statistics for only a selected node click the node name Inst Name Name of instance for the linkset Sig Point Name of signaling point for the linkset To see statistics for only a selected signaling point click the signaling point Linkset Name Name of the linkset To see statistics for only a selected linkset click the linkset name Daily InSrv
253. estion Level Indicates whether there is congestion on the link A link is congested if it has too many packets waiting to be sent This condition could be caused by the failure of an element in your network Possible values for the Congestion Level field are None The link is not congested Low The link is slightly congested High tThe link is congested Very High The link is very congested Low High and Very High correspond roughly to equivalent ANSI China standard and ITU congestion levels Ignored Indicates whether the link is to be included when aggregating and displaying SGM status information Clear the checkbox to include the link This is the default setting Select the checkbox to exclude the link This field can be edited by users with authentication level Power User Level 2 and higher Notes lIndicates whether there is a note associated with the link 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Nodes e Events Indicates whether there is a recent event associated with the link amp To delete the event icon from SGM displays for a specific link select the link and click the icon To delete the event icon from SGM displays for all links select Edit gt Clear All Events from the SGM Main Menu Note During Discovery SGM might flag most links with an event icon If the event icons are too
254. et for the link this field displays NoCap e Peak Recv Util or Peak Recv Erls Highest hourly Average Receive Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for the specified date e Peak Recv Hour Hour in which the Peak Receive Utilization for the link occurred for the specified date e L Term Recv Util or L Term Recv Erls Long term average Receive Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window since SGM polling began for the link or since SGM last reset the averages as a result of bad data If the planned receive capacity is not set for the link this field displays NoCap e Send MSUs Total number of MTP3 MSUs sent on the specified date e Recv MSUs Total number of MTP3 MSUs received on the specified date e Drop Total number of drops on the specified date e Daily InSrv Average percentage of time the link was in service on the specified date e Long Term InSrv Average percentage of time the link was in service since SGM polling began for the link or since SGM last reset the averages as a result of bad data e Daily Low InSrv Lowest hourly in service percentage for the link for the specified date e Low Srv Hour Hour in which the lowest in service percentage occurred for the specified date Cisco Signaling Gateway Manager User Guide P3356
255. et the node to Unmanaged status to prevent SGM from polling the node If the associated signaling points are referenced via linksets to other signaling points SGM automatically sets all associated signaling points to Unmanaged and deletes all associated linksets and links as well as all linksets and links that reference the node as an adjacent node If the associated signaling points are not referenced to other signaling points SGM automatically deletes the signaling points all associated linksets and links and all linksets and links that reference the node as an adjacent node Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W Waiting gray ball The node is in the Discovery queue but is not currently being discovered Warning yellow ball The node is active but one or more associated signaling points linksets or links is in Failed Unavailable Unknown or Warning status and is not Ignored e Status Reason Reason for the current status of the node Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local I
256. etails Window Figure 3 37 For more information see the Viewing Detailed Information for a Link section on page 3 175 Viewing Real Time Data for an Event SGM enables you to display detailed statistics for the node linkset or link associated with a specific event To display detailed statistics for an event select Events in the left pane of the SGM Main Window right click an event in the right pane then select View gt Real Time Data and Charts in the right click menu e If the event is associated with a node SGM displays the SGM Real Time Statistics CPU Statistics window Figure 3 26 For more information see the Viewing CPU Statistics for a Node section on page 3 121 e If the event is associated with a linkset SGM displays the Statistics Details Window for a Linkset Figure 3 13 For more information see the Viewing Real Time Data for a Linkset section on page 3 54 e If the event is associated with a link SGM displays the Statistics Details Window for a Link Figure 3 37 For more information see the Viewing Real Time Data for a Link section on page 3 186 Setting an Event Filter To modify the way SGM presents event information use the following procedure Step1 Select Event Tools gt Set Filter from the SGM Main Menu SGM displays the Event Filter dialog with the Properties tab selected Figure 3 50 Cisco Signaling Gateway Manager User Guide P3244 ft 78 15589 01 _ Chapter 3
257. etails tab The Configuration Information sub section displays the following information for the selected link e Status Current status of the SCTP association Possible values are Closed CookieWait CookieEchoed DeleteTCB Established ShutdownAckSent ShutdownPending ShutdownReceived ShutdownSent For detailed information about each status refer to RFC 2960 Stream Control Transmission Protocol Cisco Signaling Gateway Manager User Guide 78 15589 01 PEZI Chapter3 Managing ITP Networks Using SGM W Working with Links e Uptime Time the link has been up in weeks days hours minutes and seconds e Remote Port Remote port number for the SCTP association e Local Port Local port number for the SCTP association e Primary IP Address Designated primary IP address for the SCTP association e Effective IP Address IP address currently being used by the SCTP association M2PA Peer Config Details Tab Local IP Address Information SCTP Links Only To view detailed M2PA peer local IP address information for the selected SCTP link select the M2PA Peer Config Details tab The Local IP Address Information sub section displays the following information for the selected link e IP Address Local IP addresses associated with the link e Uptime Time each local IP address associated with the link has been up in weeks days hours minutes and seconds M2PA Peer Config Details Tab Rem
258. ets the signaling point and all associated linksets and links to Unknown Unmanaged gray ball An SGM user has set the signaling point to Unmanaged status to prevent SGM from polling the signaling point SGM automatically deletes all associated links and linksets Warning yellow ball The signaling point is active but one or more associated links or linksets is in Failed Unavailable Unknown or Warning status and is not flagged as Ignored e Status Reason Reason for the current status of the signaling point Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If th
259. etworks Using SGM WE Working with SGM Statistics Reports SGM enables you to modify the way information is presented in the Five Day Link Utilization Report page You can sort the Five Day Link Utilization Report page based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details To display only the top 10 or bottom 10 records based on the column by which the table is sorted click the Top 10 menu option Ifthe column is sorted in descending order displays only the top 10 records Ifthe column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left click the column header To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option Ifthe column is sorted in descending order displays only the top 20 records Ifthe column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header To display only the top 50 or bottom 50 records based on the column by which the table is sorted click the Top 50 menu option Ifthe column is sorted in descending order displays only the top 50 records Ifthe column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the c
260. ew cannot be modified by the clients It is always available for users who need to view the entire network Initially all clients use the DEFAULT view However SGM enables you to create your own client specific views which are subsets of the DEFAULT view to meet your individual needs You can choose the nodes you are interested in managing remove all other nodes from your view and modify the layout of the topology map in the Topology window You can save all of this customized information in a view set that view as the default view for the SGM client and use the SGM client from then on to manage only the part of the network you are interested in with the settings you prefer You can also create many different views on a given SGM client with each view devoted to a different aspect of the network You can then switch between views to manage different parts of the network or switch to the DEFAULT view to see the entire network If a given SGM client is used by more than one person each user can create his or her own personal view To help you keep track of which view you are currently using most SGM windows display the following information e In the title bar the name of the system on which the SGM server is running e In the bottom right corner The name of the current view The text New Nodes Exist if there is at least one newly discovered node or signaling point in the network that has not been added to your
261. ew data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset SLC Displays up to 16 color coded icons one for each link SLC in the Packets Sent Chart To remove the data for a link from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links Hi Charts Tab BitsRcvdPerSec To view real time bits received per second information
262. eway Manager User Guide 78 15589 01 3 225 Chapter3 Managing ITP Networks Using SGM W Working with Links Figure 3 45 BitsSentPerSec Chart for a Link AA SGM Statistics Details Window sgm sun28 T laj x File Edit View Products Help Poll Settings 15 mE easuremernts errace Details MZPH Peer Contig Details MZPA Peer Stats Deas Charts 2651a_to_tg3 j Configuration Data Status Summary Notes Recent Events Status Details Statistics SLC 0 ay SLC 1 Linkset 2651a_to_tg3 v Time Window mins 40 x SLC 2 5LC 3 PETAR ReceivedUtilization SendUtilization PktsRcvdPerSec PktsSentPerSec BitsRcvdPerSec BitsSentPerSec Drops SLC 6 SsLc 7 1107 SLC 8 4 t tego el tithe pi 444 44 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 SLC 0 4 Reset GridOn Help R T in E en sz View DEFAULT jeffnoor w2k04 amer cisco com fea The BitsSentPerSec chart displays the following information for the selected link SGM displays the following information in the BitsSentPerSec or BytesSentPerSec chart e Linkset Drop down list box used t
263. f you leave the Name field blank SGM reverts to the node s default name the DNS name for an ITP node the point code for a non ITP node e The new node name is used when launching context based applications such as CiscoWorks2000 Therefore if the new name you enter is not the node s DNS name and the application knows the node by its DNS name context links into the application for that node might not work You can use the Telnet Address field to specify a new Telnet IP address and optional port number to pass to the Telnet command If you specify a port number separate the IP address from the port number with a space such as sgm sun8 cisco com 2048 The Icon Name drop down list box displays the name of the graphic icon to assign to this node in topology maps SGM automatically assigns an appropriate icon to each discovered Cisco ITP and to Unknown nodes but you can use this field to assign a different icon for example if you know that a given Unknown node is a mobile switching center When SGM discovers a single instance node it assigns the icon that corresponds to the node When SGM discovers a multi instance node it assigns a separate icon for each unique signaling point instance Valid values are e Cisco2600 Cisco 2650 Cisco 2650XM Cisco 2651 Cisco 2651XM e Cisco7204 Cisco 7204 Cisco 7204VXR e Cisco7206 Cisco 7206 Cisco 7206VXR e Cisco7507 Cisco 7507 Cisco 7507mx Cisco 7507z e Cisco7513 Cisco 7513 Cis
264. file has been overwritten Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the existing SGM database Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Severity Severity of the event Default values are Admin The default color is cyan Error tThe default color is coral None tThe default color is white Normal tThe default color is light green Warning The default color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Note Indicates whether there is a note associated with the event Time Date and time the event was logged Ack By If you have not implemented SGM User Based Access name of the device that last acknowledged the event If you have implemented SGM User Based Access name of the user who last acknowledged the event If no one has acknowledged the event this field is blank Ack Time Date and time the event was last acknowledged or unacknowledged Node Name
265. filter file or folder in bytes e Filename Name by which you want to save the event filter file If you create a new event filter file name you can use any letters numbers or characters in the name that are allowed by your operating system However if you include any spaces in the new name SGM converts those spaces to dashes For example SGM saves file a b c as a b c e Number of Files Total number of event filter files and folders displayed in bottom left corner To save the event filter file with a new name use one of the following procedures e To save the file with a completely new name enter the new name and click OK e To save the file with an existing name overwriting an old event filter file select the name in the list and click OK SGM saves the event filter file with the new name closes the Save File Dialog Save Filter dialog and returns to the Event Filter dialog To delete an event filter file from the event filter file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog Save Filter dialog To close the Save File Dialog Save Filter dialog without saving the event filter file or saving any changes to the event filter file list click Cancel Viewing Event Properties SGM enables you to view detailed
266. for which the link statistics summary report was created for the specified date Node Name of node for the linkset To see statistics for only a selected node click the node name Inst Name Name of instance for the linkset Sig Point Name of signaling point for the linkset To see statistics for only a selected signaling point click the signaling point Linkset Name Name of the linkset To see statistics for only a selected linkset click the linkset name Hourly InSrv Percentage of time the linkset was in service on the specified date and hour Long Term InSrv Average percentage of time the linkset was in service since SGM polling began for the linkset or since SGM last reset the averages as a result of bad data If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field Cisco Signaling Gateway Manager User Guide 3 388 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W SGM enables you to modify the way information is presented in the Linkset Statistics Custom Detail Report page You can sort the pages based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details To display only the top 10 or bottom 10 records based on the column by which th
267. formation about these tasks see the Working with Events section on page 3 235 The Recent Events table displays the following information for the selected link e Internal D Internal ID of the event The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Ack lIndicates whether the event has been acknowledged Toacknowledge an unacknowledged event use the Acknowledge toolbar button To make a previously acknowledged event unacknowledged use the Unacknowledge toolbar button e Category Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event such as the deletion of a node signaling point linkset or file Discover Discovery event such as Discovery beginning Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed OverWrite OverWrite event An existing file such as a seed file or route file has been overwritten Cisco Signaling
268. from the SGM database The following sections describe the differences between deleting nodes from your network from the SGM database and from the SGM Discovery database and the procedures for doing so e Deleting a Node from Your Network page 3 130 e Deleting a Node from the SGM Database page 3 130 e Deleting a Node from the SGM Discovery Database page 3 132 Deleting a Node from Your Network If you physically delete a known node from your network for example by powering down an ITP it remains in the SGM database SGM labels it Unknown and it is the system administrator s responsibility to delete it from the SGM database if you choose to do so SGM also labels all associated linksets and links Unknown because SGM attempts to poll the node and gets no response Deleting a Node from the SGM Database Typically you delete a node from the SGM database for one of the following reasons e You have physically deleted the node from your network This is the most common reason for deleting a node from the SGM database e The node is Unknown or Unmanaged you are aware of the reason and you no longer want to see it in SGM displays For example the node might be a test lab device e If you delete all linksets to an Unmanaged node SGM does not automatically delete the node Instead you must manually delete the node If you have physically deleted a known node from your network and you then delete it from SGM it is no longer in
269. g Otherwise Discovery attempts to reach those nodes continuously Instead enter all nodes to be discovered directly into the seed list and do a nonrecursive Discovery Configuring Seed Files SGM enables you to create save load and delete SGM seed files This section includes the following information e Creating a New Seed File page 3 20 e Modifying an Existing Seed File page 3 22 e Creating and Modifying Seed Files Using a Text Editor page 3 24 Related Topics e Discovering the Network page 3 6 Creating a New Seed File To create a new seed file in SGM Step 1 Select Edit gt Network Discovery from the SGM Main Menu SGM displays the Discovery Dialog Figure 3 2 Step2 Select the Seed Settings tab if it is not already selected SGM displays the Seed Settings panel Step3 Enter the name or IP address of a seed node in the IP Address or DNS Hostname field and click Add Node SGM displays details of the SNMP settings for the seed node in the right pane of the window Continue to add as many seed nodes as necessary Cisco Signaling Gateway Manager User Guide 320 i 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 4 Configuring Seed Files W When you are ready to save the list of seed nodes in a new seed file select File gt Save As from the Discovery Dialog menu SGM displays the Save File Dialog Seed File List dialog Figure 3 6 The Save File Dialog Seed File List dialog conta
270. g Sorting and Hiding Table Columns section on page 3 279 for more details To display only the top 10 or bottom 10 records based on the column by which the table is sorted click the Top 10 menu option If the column is sorted in descending order displays only the top 10 records If the column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left click the column header To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option If the column is sorted in descending order displays only the top 20 records If the column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header To display only the top 50 or bottom 50 records based on the column by which the table is sorted click the Top 50 menu option If the column is sorted in descending order displays only the top 50 records If the column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the column header Cisco Signaling Gateway Manager User Guide kka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W e To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option If th
271. g Gateway Manager User Guide 93 390 ft 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W Viewing the Current Point Code Inventory The Current Point Code Inventory page displays all point codes that are currently being used by all nodes that are known to SGM To access the Current Point Code Inventory page use one of the following procedures e Select View gt Reports gt Point Code Inventory from the SGM Main Menu e Select Point Code Inventory Reports from the SGM Server Home Page e Select Current Point Codes from the menu bar of any SGM Point Code Inventory Web page SGM displays the Current Point Code Inventory page Figure 3 91 Figure 3 91 Current Point Code Inventory Page 20x File Edit View Go Communicator Help Current Point Codes Daily Point Codes Daily Point Code Export elp Current Point Code Inventory 333 Records Sorted by Point Code Ascending Si ing Point Point Code Node Name Point Code Type 1 1 5 LLS 1 1 5 Primary 1 1 6 1 1 6 Lug Primary 1 18 0 net0 1 18 0 sgm 75 80a Primary 1 18 0 net0 2 18 0 sgm 75 80a Secondary 1 18 0 net0 3 20 0 sgm 75 80a Capability 1 18 1 net1 1 18 1 sgm 75 80a Primary 1 18 1 net1 2 18 1 sgm 75 80a Secondary 1 18 1 net1 3 20 1 sgm 75 80a Capability 1 18 2 net2 1 18 2 sgm 75 80a Primary 1 18 2 net2 2 18 2 sgm 75 80a Secondary 1 18 2 net2 3 20 2 sgm 75 80a Capability 1 18 3 net3 1 18 3 sgm 75 80a Pri
272. g Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links e SP Name of the signaling point associated with the event If there is no signaling point associated with the event None is displayed e Linkset Name of the linkset associated with the event If there is no linkset associated with the event None is displayed e Link Name of the link associated with the event If there is no link associated with the event None is displayed e Message Text of the message You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Viewing Real Time Data for a Link SGM enables you to display detailed statistics for a selected link Detailed information for links associated with the selected linkset is displayed in the left column and for links associated with the adjacent linkset in the right column To display detailed statistics for a link select Links in the left pane of the SGM Main Window right click a link in the right pane then select View gt Real Time Data and Charts in the right click menu SGM displays the Statistics Details Window for a Link Figure 3 39 Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links Hi Figure 3 39 Statistics Details Window for a Link GM Statistics Details Window sgm sun28
273. g ITP Networks Using SGM Working with Linksets W The Drops chart displays the following information for the selected link Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box Time Window mins Drop down list box used to specify the length of time displayed in the Drops Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Drops Chart Displays the Drops for the linkset as a function of time including data for up to 16 links To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of drops for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart
274. g order displays only the top 100 records Ifthe column is sorted in ascending order displays only the bottom 100 records To switch between the two displays left click the column header Cisco Signaling Gateway Manager User Guide ka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option Ifthe column is sorted in descending order displays only the top 300 records Ifthe column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option Ifthe column is sorted in descending order displays only the top 500 records Ifthe column is sorted in ascending order displays only the bottom 500 records To switch between the two displays left click the column header To display up to 15 000 records in the table click the Max menu option To display only records for links that are not of type SCTP click the NoSCTP menu option To display all records including those for links that are of type SCTP click the YesSCTP menu option This is the default setting To display all records including those for links that do no
275. g order displays only the top 300 records Ifthe column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option Ifthe column is sorted in descending order displays only the top 500 records Ifthe column is sorted in ascending order displays only the bottom 500 records To switch between the two displays left click the column header To display up to 15 000 records in the table click the Max menu option To reset the Top preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option Viewing the Link Statistics Hourly Reports SGM enables you to view hourly link statistics summary reports for an entire day or for a specific date and hour To view hourly link statistics summary reports select Link Hourly from the menu bar of any SGM Network Statistics or Accounting Statistics Web page SGM displays the Link Statistics Hourly Reports page which displays hourly link statistics summary reports archived by date and by hour To view an archived report showing all hourly link statistics summary reports for an entire day click a date SGM displays the Link Statistics Daily All Hours Report page for that date To view an archived report showing all hourly link stat
276. g points from views To add an excluded signaling point to the topology map select the signaling point and drag it to the map while holding down the left mouse button When you do so the signaling point is no longer an excluded node and it is removed from the Signaling Points Excluded from View table of the Network View Editor window Optional To print the topology map see the Printing SGM Windows section on page 3 398 Optional To save the topology map as a JPEG file select Topology Tools gt Save as JPEG from the SGM Main Menu SGM displays the Save as JPEG dialog Figure 3 58 Figure 3 58 Save as JPEG Dialog H Save as JPEG xi Area All 2 Current window Parameters G3 Quality 0 5 1 0 Max Size pixels 400 v File Name joutjpg Browse Save Cancel 89643 Cisco Signaling Gateway Manager User Guide eag 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Viewing the Topology of the Network Hi The Save as JPEG dialog provides the following options To save the entire topology map as a JPEG file select All To save just the portion of the topology map displayed in the current window as a JPEG file select Current Window To specify the quality of the JPEG file select a Quality level from 0 lowest quality to 1 0 highest quality The default setting is 0 7 which is sufficient for most JPEG files To specify the size of the JPEG file in pi
277. ge PE scm server somosun2o netscape aii File Edit View Go Communicator Help Accounting Statistics Daily Detail Report 2003 03 20 Thu 500 Records Sorted by Daily Send MSUs Descending D Node same pome DinksetName Soreonimg OPC DPC SI MSUs MSUs Bytes Bute 369 som 26 63c net0 1 84 0 2663c to 2663e0 Pass 1 84 0 1 86 0 SNMM 25 7K 0 205 3K 0 94 sgm 26 61d net2 161 2 2661d to 2661c2 Pass 1 61 2 1 60 2 SNTM 79 0 948 0 93 sem 26 61d net2 1 61 2 2661d to 2661c2 Pass 1 61 2 1 60 2 SNMM 67 0 804 0 109 sem 26 61d netS 1 61 5 2661d to 7580c5 Pass 1 61 5 1 20 5 SNTM 65 0 780 0 57 spm 26 61c net3 160 3 2661c to 266103 Pass 1 60 3 1 61 3 SNTM 64 0 576 0 68 spm 26 61c netS 160 5 2661c to 266105 Pass 1 60 5 1 61 5 SNTM 43 0 516 0 1204 sgm 75 80d net2 1 21 2 7580d to 7580c2 Pass 1212 1 20 2 SNTM 40 0 480 0 1188 spm 75 80d net 1 21 1 580d to 7580c1 Pass 1211 1 20 1 MTNS 40 0 480 0 1172 spm 75 80d netO 1 21 0 7580d to 7580c0 Pass 1 21 0 1 20 0 SNTM 40 0 360 0 1132 sem 75 80 net2 1 20 2 7580c to 725702 Pass 1 20 2 1 75 2 SNTM 40 So 480 0 1110 sgm 75 80c netl 1 20 1 7580c to 725701 Pass 1201 1751 MTNS 40 0 480 0 1088 lsom 75 8Nr net liann 75RMle tn 7257hN Pass 12nn 1750 SNTM 40 0 360 ol I a D Document Done ae Jis SP FS A 8 The Accounting Statistics Daily Detail Report page displays the following information Number a
278. ged status to prevent SGM from polling the signaling point SGM automatically deletes all associated links and linksets Warning yellow ball The signaling point is active but one or more associated links or linksets is in Failed Unavailable Unknown or Warning status and is not flagged as Ignored e Status Reason Reason for the current status of the signaling point Possible values are None SGM Restart Unsupported Configuration Cisco Signaling Gateway Manager User Guide 78 15589 01 PEE Chapter3 Managing ITP Networks Using SGM W Working with Nodes Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and b
279. ging ITP Networks Using SGM W Working with Events Step 7 Step 8 Step 9 To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog Load Filter dialog To close the Load File Dialog Load Filter dialog without loading an event filter file or saving any changes to the event filter file list click Cancel Optional To apply any changes you made to the event filter without closing the Event Filter dialog click Apply Optional To close the Event Filter dialog without saving any changes to the event filter file or event filter file list click Cancel When you are satisfied with the filter settings click Save SGM displays the Save File Dialog Save Filter dialog Figure 3 53 Figure 3 53 Save File Dialog Save Filter Dialog AI SGM Save File Dialog E x Save Filter a G Type Name ___Last Modified Size bytes Filename filter OK Cancel Help l0 Files 89621 The Save File Dialog Save Filter dialog contains the following fields e Type lIcon indicating whether the item in the table is a file or a folder e Name Name of the event filter file or folder Cisco Signaling Gateway Manager User Guide cka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Events i e Last Modified Date and time the event filter file or folder was last modified e Size bytes Size of the event
280. ging ITP Networks Using SGM W Working with SGM Statistics Reports e To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option Ifthe column is sorted in descending order displays only the top 100 records Ifthe column is sorted in ascending order displays only the bottom 100 records To switch between the two displays left click the column header e To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option Ifthe column is sorted in descending order displays only the top 300 records Ifthe column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header e To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option Ifthe column is sorted in descending order displays only the top 500 records Ifthe column is sorted in ascending order displays only the bottom 500 records To switch between the two displays left click the column header e To display up to 15 000 records in the table click the Max menu option e To reset the Top preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option Viewing the Linkset Statistics Daily Summary Reports SGM enabl
281. gnaling point e Instance Name Name of the instance associated with the signaling point e Instance ID ID of the instance associated with the signaling point e Icon Name Name of the graphic icon to assign to this signaling point in topology maps SGM automatically assigns an appropriate icon to each discovered Cisco ITP and to Unknown nodes but you can use this field to assign a different icon When SGM discovers a single instance node it assigns the icon that corresponds to the node When SGM discovers a multi instance node it assigns a separate icon for each unique signaling point instance Valid values are Cisco2600 Cisco 2650 Cisco 2650XM Cisco 2651 Cisco 2651XM Cisco7204 Cisco 7204 Cisco 7204VXR Cisco7206 Cisco 7206 Cisco 7206VXR Cisco7507 Cisco 7507 Cisco 7507mx Cisco 7507z Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi Cisco7513 Cisco 7513 Cisco 7513mx Cisco 7513z IPDevice IP device other than those listed above You can assign this icon to an unknown node if you know that it is an IP device MSC Mobile switching center You can assign this icon to an unknown node if you know that it is an MSC SCP Service control point You can assign this icon to an unknown node if you know that it is an SCP SSP Service switching point You can assign this icon to an unknown node if you know
282. guration Data tab The General Information sub section displays the following information for the selected link e Type tType of link Possible link types are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual links nor does it display real time data or accounting statistics for virtual links e Is Ignored lIndicates whether the link is Ignored that is whether the link is to be included when aggregating and displaying SGM status information e Association ID For a link of type HSL Serial or Virtual this field has a value of 0 For a link of type SCTP the index into the SNMP SCTP association table Configuration Data Tab Interface Information To view interface information for the selected link select the Configuration Data tab The Interface Information sub section displays the following information for the selected link e QoS SCTP links only Quality of service QoS class of the link e Local Port SCTP links only Local port for the link e Remote Port SCTP links only Remote port for the link e Interface Name HSL Serial and Virtual links only Name of the interface
283. h SGM Statistics Reports The SGM System Report Parameters and Timers page displays the following information Server Name in header Name of the SGM server for which report parameter and timer settings are being displayed Report Dir Path and name of the directory in which SGM stores reports The default reports directory is opt CSCOsgm reports but you can change the reports directory using the sgm repdir command For more information see the description of the sgm repdir command in the SGM Commands and Descriptions section on page B 2 Status Indicates whether SGM is to generate network statistics reports For more information see the description of the sgm statreps disable enable command in the SGM Commands and Descriptions section on page B 2 ExportReports Indicates whether SGM is to generate network statistics reports in export format For more information see the description of the sgm statreps export noexport command in the SGM Commands and Descriptions section on page B 2 AcctReports Indicates whether SGM is to generate accounting statistics reports For more information see the description of the sgm statreps acct noacct command in the SGM Commands and Descriptions section on page B 2 IPLinks Indicates whether SGM is to include links that use the Stream Control Transmission Protocol SCTP IP transport protocol in network statistics reports For more information see the de
284. h mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of bits or bytes as set in the Preferences window sent per second for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset SLC Displays up to 17 color coded icons One for each link SLC in the Bits Sent Chart or Bytes Sent Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the averag
285. hanges to the MIBs between versions For example ITP versions 12 2 4 MB5 and 12 2 4 MB6 both use MIB level ITP MBS e ITP Version Version of IOS that is installed on the ITP Configuration Data Tab IP Addresses for SNMP To view SNMP IP address information for the selected node select the Configuration Data tab The IP Addresses for SNMP sub section displays the following information for the selected node e IP Address IP addresses associated with this node including the primary SNMP address and all backup IP addresses that are intended for SNMP e Last Regular Poll Time Date and time of the last full poll of the node for ITP related MIBs as opposed to a demand poll for just one linkset s worth of data If the IP address has never been polled SGM displays the phrase Never Polled If there are no IP addresses defined for the node that are intended for SNMP this field displays the phrase There are no other IP addresses defined for this node Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W Configuration Data Tab IP Addresses Not for SNMP To view non SNMP IP address information for the selected node select the Configuration Data tab The IP Addresses Not for SNMP sub section displays the following information for the selected node e IP Address IP addresses associated with this node that are not intended for SNMP If there
286. hanges you have made to the GTT file without changing the name of the file select File gt Save from the GTT menu e To save the changes you have made to the GTT file with a new name select File gt Save As from the GTT menu SGM displays the Save File Dialog GTT File List Figure 3 88 Figure 3 88 Save File Dialog GTT File List HA SGM Save File Dialog x GTT File List ca o Type Name Last Modified Size bytes Ty ansi 03 13 03 04 42 5 926 a Bi ansi 0 03 14 03 01 50 5 1013 5 ansiA 03 14 03 11 44 2 806 Bi gtt0 03 13 03 04 42 5 560 b gtt0 80a 03 14 03 02 59 4 495 5 git 03 13 03 04 42 5 1559 Bi gtt2 03 13 03 04 42 5 2274 b gtt3 03 13 03 04 42 5 354 Bi gtt3 ansi 03 13 03 04 42 5 397 b gtt3 itu 03 13 03 04 42 5 333 k gtt4 03 13 03 04 42 5 807 5 gtts 03 13 03 04 42 5 1766 im ata OAV NAAIT 2A2 x Filename lansi ox Delete Cancel Heip 37 Files 89622 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table The Tos Save File Dialog GTT File List contains the following fields Type lIcon indicating whether the item in the table is a file or a folder Name Name of the GTT file or folder Last Modified Date and time the GTT file or folder was last modified Size bytes Size of the GTT file or folder i
287. hapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W To access the SGM System Reports Log Last X Messages page use one of the following procedures Select System Report Log from the SGM Server Home Page Select Log from the menu bar of any SGM Network Statistics or Accounting Statistics Web page Enter the sgm replog command See the SGM Commands and Descriptions section on page B 2 for more information on the use of this command The SGM System Reports Log Last X Messages page displays the following information Last Update in header Date and time the information on the page was last updated by SGM Row Message number assigned to the message by SGM Time Date and time the message was logged Type Type of message Possible types are Error Info Message Text of the message Viewing the SGM System Report Parameters and Timers The SGM System Report Parameters and Timers page displays the current values of report parameters and timers for the server to which you are connected and which is currently running the SGM server To access the SGM System Report Parameters and Timers page select System Report Parameters from the SGM Server Home Page or select Params from the menu bar of any SGM Network Statistics or Accounting Statistics Web page 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working wit
288. hat the linkset no longer exists Warning yellow ball The linkset is active but one or more links in the linkset is congested or is in Failed Unknown or Warning status and is not Ignored At least one link is available and can carry traffic e Status Reason Reason for the current status of the linkset Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed Cisco Signaling Gateway Manager User Guide 348 E 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets i If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration
289. he Remove Entries Containing Selected Linkset checkbox then click Apply SGM automatically removes all entries that contain the incorrect linkset from the route table file When you have corrected all incorrect linksets in the route table file click Done SGM displays the Route Table Dialog Figure 3 66 If the selected route table file does not contain any incorrect linkset entries SGM displays the Route Table Dialog Figure 3 66 e To open a route table file from an ITP use one of the following procedures Select a node signaling point or linkset on a window then select Edit gt Route Table gt From ITP from the SGM Main Menu If you select an Unmanaged node this option is grayed out and cannot be selected Right click a signaling point on a window then select Edit Route Table from the right click menu If you select an Unmanaged signaling point this option is grayed out and cannot be selected SGM displays the Choose Signaling Point dialog Figure 3 65 which enables you to select the signaling point whose route table you want to edit Figure 3 65 Choose Signaling Point Dialog Choose Signaling Point x D 1 90 0 net0 z o 4 OK Cancel Help 89536 Cisco Signaling Gateway Manager User Guide cea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing an ITP Route Table File W From the drop down list box of signaling points select the signaling point with the point code
290. he cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Signaling Points Tab Links To view information about the links that are associated with the selected node select the Signaling Points tab SGM displays the linksets in the top table and the links in the bottom table To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details By default SGM displays all of the
291. he chart click the icon again 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Editing a Link SGM enables you to annotate a link attaching a descriptive string to the link To annotate a link right click a link in a window then select Edit Notes in the right click menu SGM displays the Edit Notes Dialog for a Link Figure 3 47 Cisco Signaling Gateway Manager User Guide P3230 I 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links Hi Figure 3 47 Edit Notes Dialog for a Link amp SGM Edit Notes Dialog E Name 1 18 0 net0 7580a_to_2661c0 0 Note Last Updated Not Set Notes Name 1 60 0 net0 2661c_to_7580a0 0 Note Last Updated Not Set Notes 89571 The Edit Notes Dialog for a Link displays the name of the link and the date and time the Notes field for the link was last updated If there is no note currently associated with the link the Last Update field displays the value Not Set 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Links In the Notes field enter any important info
292. he following keywords for the sort option argument sis Sort based on average in service percentage for each link Daily InSrv in descending order sls Sort based on the linkset name in ascending order sos Sort based on the average out of service percentage for each link in descending order sru Sort based on the average Receive Utilization for each link Avg Receive Util or Avg Receive Erls in descending order ssu Sort based on the average Send Utilization for each link Avg Send Util or Avg Send Erls in descending order This is the default setting e Optional To disable automatic output to the terminal when running this command in a script specify the quiet keyword SGM generates the report in export format which you can view using the SGM Web interface For example to generate a custom link and linkset statistics summary report that includes only links and linksets associated with node sgm 2600a cisco com sorted in ascending order based on the linkset name and identified by ID tag test1 enter the following command sgm linkstats sgm 2600a cisco com test1 sls Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 3 Step 4 Step 5 Working with SGM Statistics Reports W Optional If this is the first time you are using the sgm linkstats command to generate a report you must enter the command two more times
293. he following situations has occurred The link is congested The link has exceeded the defined Receive Utilization or Send Utilization One or more of the local or remote IP addresses defined for SCTP is not active 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Links Congestion Level Indicates whether there is congestion on the link A link is congested if it has too many packets waiting to be sent This condition could be caused by the failure of an element in your network Possible values for the Congestion Level field are None The link is not congested Low The link is slightly congested High tThe link is congested Very High The link is very congested Low High and Very High correspond roughly to equivalent ANSI China standard and ITU congestion levels Receive Utilization Indicates whether on average the link is under its configured receive utilization threshold UnderThreshold or over the threshold OverThreshold Send Utilization Indicates whether on average the link is under its configured send utilization threshold UnderThreshold or over the threshold OverThreshold Status Reason Reason for the current status of the link Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string
294. his link this field displays the value 0 Fora link of type Other this field always displays the value 0 Receive Utilization Amount of the link s receive capacity being used as a percentage or in Erlangs as set in the Preferences window calculated using the following formula Receive Utilization Bits Received Per Sec Receive Plan Capacity This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Fora link of type SCTPIP or Mixed if Receive Plan Capacity is not set on the ITP for this link this field displays the phrase Set Plan Capacity on ITP Fora link of type Other this field always displays the phrase Set Plan Capacity on ITP Receive Threshold Indicates when a cItpSpLinkRcvdUtilChange is to be generated for the link as a percent of its total receive capacity For example if Receive Plan Capacity is 64000 bits per second and Receive Threshold is 50 then a cltpSpLinkRcvdUtilChange notification is generated when the link reaches 50 of 64000 or 32000 bits per second Cisco Signaling Gateway Manager User Guide P3204 ff 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i Statistics Tab Service Information To view service information for the selected link select the Statistics tab The Service Information sub section displays the following information for the sel
295. ialog for a topology map provides the following options To select the directory in which you want to save the topology map JPEG file either accept the default directory displayed in the Save In field or select a new directory from the drop down list box To display the sub folders and files that are in the folder that is up one level from the currently displayed folder click the Up One Level button To display the sub folders and files that are on your workstation desktop click the Desktop button To create a new sub folder in the displayed folder click the Create New Folder button To display only icons for sub folders and files click the List button To display detailed information for sub folders and files including their size type date they were last modified and so on click the Details button Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 24 Viewing the Topology of the Network Hi To specify a name for the JPEG file enter the name in the File Name field or select a file from those listed in the Save In field To specify the type of file to save and to display all files of that type in the selected directory select a file type from the Files of Type drop down list box All files Displays all files in the selected directory and saves the topology map file as a JPEG file jpg files Displays only JPEG f
296. iated with the event If there is no linkset associated with the event None is displayed 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Linksets e Link Name of the link associated with the event If there is no link associated with the event None is displayed e Message Text of the message You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information ITP Access Lists Tab To view information about all access lists associated with the selected linkset and its adjacent linkset select the ITP Access Lists tab For each linkset the ITP Access Lists section displays the following information e Current Poll Interval Poll interval used to collect data for the table e Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll e Linkset Name of the linkset for which access lists are being displayed e In lInbound access lists for the linkset If the linkset has no inbound access lists this field displays None e Out Outbound access lists for the linkset If the linkset has no outbound access lists this field displays None e List Access list number configured on the node and applied to the linkset ITP uses access list
297. iation was started Out Streams Outbound streams as negotiated when the SCTP association was started Maximum Retries Maximum number of data retransmissions in the SCTP association context Local Receive Window Size Current local receive window size for this SCTP association Remote Receive Window Size Current local send window size for this SCTP association Initial Retry Timeout msecs Initial timeout value in milliseconds permitted by the SCTP implementation for the retry timeout Minimum Retry Timeout msecs Minimum timeout value in milliseconds permitted by the SCTP implementation for the retry timeout Maximum Retry Timeout msecs Maximum timeout value in milliseconds permitted by the SCTP implementation for the retry timeout Bundle Chunks Indicates whether the SCTP protocol allows chunks to be bundled into a single datagram Valid values are true 1 Chunks are bundled false 2 Chunks are not bundled Bundle Timeout msecs Time in milliseconds to wait to allow data chunks to accumulate so that they can be transmitted in the same datagram 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links M2PA Peer Stats Details Tab Remote IP Address Information SCTP Links Only To view detailed M2PA peer remote IP address statistics information for the selected SCTP link select the M2PA Peer Stats Details
298. ield is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset SLC Displays up to 16 color coded icons one for each link SLC in the Bits Sent Chart or Bytes Sent Chart To remove the data for a link from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links Charts Tab Drops To view drops information for the selected link select the Charts tab SGM displays the Drops chart Figure 3 46 Figure 3 46 Drops Chart for a Link P oGM 18
299. iew that is not in the DEFAULT view and you exit the SGM client SGM automatically saves any changes you made to the view Cisco Signaling Gateway Manager User Guide 334 ff 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Views W Loading the DEFAULT View To load the DEFAULT network view Step 1 Select Edit gt Network Views from the SGM Main Menu SGM displays the Network View Editor window Figure 3 7 Step2 Select File gt Load DEFAULT View from the Discovery Dialog menu SGM loads the DEFAULY view Loading a Client Specific View To load a client specific network view Step 1 Select Edit gt Network Views from the SGM Main Menu SGM displays the Network View Editor window Figure 3 7 Step2 Select File gt Load from the Discovery Dialog menu SGM displays the Load File Dialog View List dialog Figure 3 9 Cisco Signaling Gateway Manager User Guide 78 15589 01 335 Chapter3 Managing ITP Networks Using SGM W Working with Views Figure 3 9 Load File Dialog View List Dialog xl View List Ga Type Name Last Modified Size bytes b 1 03 17 03 01 53 0 16299 ry 2 03 17 03 01 54 4 17422 D 3 03 17 03 01 57 2 19955 b 4 03 18 03 01 16 3 12897 _ Make this my preferred startup option OK Delete Cancel Help 4 Files 89606 The Load File Dialog View List dialog contains the following fields e Type lIcon indicat
300. iew table lists the signaling points that are in the current view If there are signaling points listed in the Signaling Points In Current View table that you do not want to manage you can remove them from the current view To do so select one or more signaling points in the Signaling Points In Current View table then click the right arrow button to move the signaling points to the Signaling Points Excluded from View table amp Note If you are using an SGM client with the DEFAULT view set SGM automatically adds all newly discovered signaling points to the Signaling Points In Current View table as soon as they are discovered If you delete a signaling point SGM removes it from the Signaling Points In Current View table If SGM then discovers the signaling point SGM places it in the New Signaling Points Found table To see this signaling point again in your current view you must move it into the Signaling Points In Current View table At times you might want to make an existing signaling point a new signaling point To do so select one or more signaling points in the Signaling Points In Current View table then click the left arrow button to move the signaling points to the New Signaling Points Found table Cisco Signaling Gateway Manager User Guide 3 30 fF 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 8 Step 9 Working with Views W Optional The Signaling Points Excluded from View table li
301. ified when the status of the associated SSN changes When you launch the CPC panel the Concerned Pt Code Name List is populated with data To populate the CPC List and MAP Table select a row in the Concerned Pt Code Name List The CPC List and MAP Table are populated with all point codes and MAP entries that match that concerned point code name The CPC panel displays the CPC List and MAP Table as well as the Concerned Pt Code Name List The Concerned Pt Code Name List displays the CPC List Name which is the name of the CPC list to be added Enter 1 to 12 character alphanumeric string Cisco Signaling Gateway Manager User Guide P3304 ft 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 10 Editing a Global Title Translation Table W To copy one or more point codes from one CPC list to another select a CPC list in the CPC List Name column SGM displays the point codes associated with that CPC list in the Point Code column Select one or more of the point codes and drag them to the new CPC list while holding down the left mouse button amp Note SGM copies the point codes to the new CPC list it does not move them from the old CPC list If you want to move the point codes you must copy them to the new CPC list then delete them from the old CPC list Select the Address Conversion tab if you are primarily interested in displaying GTT address conversion tables SGM displays the Address Conversi
302. ighlights it in the topology map If the signaling point or linkset is not listed in the tables use the following procedure a Click the Find signaling points or linksets binoculars button in the Topology Window or select Edit gt Find from the SGM Main Menu SGM displays the Find Signaling Points or Linksets dialog which enables you to find and highlight a signaling point or linkset in the Topology Window b In the Search string field enter a character string for which SGM is to search c To search for a linkset select the Linksets checkbox To search for a signaling point select the Signaling Points checkbox then select or clear the Name and Point Code checkboxes to further widen or refine the search d Click OK to launch the search If no matching signaling point or linkset is found SGM displays an appropriate message If exactly one signaling point or linkset is found that matches the Search string SGM highlights the signaling point or linkset in the Tables panel of the Topology window and zooms in on the selected signaling point or linkset in the topology map If more than one signaling point or linkset is found that matches the Search string SGM displays the Choose dialog enabling you to select from a list of the found objects SGM then highlights the selected signaling point or linkset in the Tables panel of the Topology window and zooms in on the selected signaling point or linkset in the topology map Step
303. ignment For M2PA links this state reason is generated when the M2PA alignment timer T1 expires This could indicate that the remote link is shutdown or that there are intermittent IP connectivity problems Link connection lost Link connection is lost Local Disconnect A request to disconnect the link has been received but the link is already disconnected Remote Disconnect A remote disconnect request has been received 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Links Signal unit error rate monitor failure The signal unit error rate monitor has failed T1 timeout no FISU received A T1 timeout no FISU has been received This timer avoids message mis sequencing during changeover T2 timeout no SIO received A T2 timeout no SIO has been received This timer waits for a changeover acknowledgment T3 timeout no SIN received A T3 timeout no SIN has been received This timer controls diversion delay to avoid mis sequencing on changeback T6 timeout excessive congestion A T6 timeout excessive congestion has been received This timer avoids message mis sequencing on controlled rerouting T7 timeout excessive acknowledgement delay A T7 timeout excessive acknowledgment delay has been received The T7 timer prevents a signaling point from waiting too long for a positive or negative acknowledgment Usually an acknowle
304. igure By Application Server Name is selected Cisco Signaling Gateway Manager User Guide ETE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W e App Group Name of the application group that is to provide the point code routing indicator and SSN to be used by the GTA Enter the name of an application group This field is available only if Configure By App Group is selected e Application Server Name Name of the application server that is to provide the point code routing indicator and SSN to be used by the GTA Enter the name of an application server This field is available only if Configure By Application Server Name is selected Enter or select values for the new GTA entry then click Add SGM adds the GTA entry to the GTA Table When you are done adding GTA entries click Close to close the GTA Add Dialog Step14 Optional To search the GTA Table for the Global Title Address Digits for a specific selector select the Selectors and GTA tab then select View gt Phone Number Config from the GTT menu SGM displays the The Phone Number Lookup Dialog Figure 3 77 Cisco Signaling Gateway Manager User Guide 78 15589 01 RESE Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Figure 3 77 Phone Number Lookup Dialog amp SGM Phone Number Lookup Dialog Oj xj File Help Selector Table 3 Entries Name Translation
305. il Reports page 3 364 e Viewing the Daily Accounting Statistics Export Files page 3 368 Viewing the Accounting Statistics Daily Detail Reports SGM enables you to view a daily summary of accounting statistics for SGM ona specified date Accounting statistics are displayed based on the node signaling point linkset originating point code OPC the destination point code DPC the type of SS7 traffic such as ISUP or SCCP and whether the traffic passed or failed the Gateway Screening test at the ITP To view a daily summary of accounting statistics use one of the following procedures e Select View gt Reports gt Accounting Statistics from the SGM Main Menu e Select Accounting Statistics Reports from the SGM Server Home Page e Select Accounting Daily from the menu bar of any SGM Network Statistics or Accounting Statistics Web page SGM displays the Accounting Statistics Daily Detail Reports page which displays daily accounting statistics reports archived by date Each archived file contains a daily summary of accounting statistics for SGM on a specified date To view an archived accounting statistic report click a date SGM displays the Accounting Statistics Daily Detail Report page for that date Figure 3 90 Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W Figure 3 90 Accounting Statistics Daily Detail Report Pa
306. iles in the selected directory and saves the topology map file as a JPEG file When you are satisfied with the settings click Save SGM closes the Save dialog for a topology map and populates the Name field in the Save as JPEG dialog with the new name and directory To save the JPEG file in the new directory click Save SGM saves the JPEG file and closes the Save as JPEG dialog Optional You can activate a magnetic grid on the topology map With the grid activated objects snap to align with the grid when you move them To activate or modify the magnetic topology grid select Topology Tools gt Magnetic Grid from the SGM Main Menu SGM displays the Magnetic Grid Settings dialog Figure 3 60 Figure 3 60 Magnetic Grid Settings Dialog Magnetic Grid Settings x Grid Activated v Display Grid v a 50 100 150 Grid Color Select Grid Spacing oK Cancel 89641 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM HI Viewing the Topology of the Network The Magnetic Grid Settings dialog provides the following options e To activate the grid select the Grid Activated checkbox To deactivate the grid clear the Grid Activated checkbox e To display the grid on the topology map select the Grid Activated checkbox then select the Display Grid checkbox To hide the grid on the topology map clear the Display Grid checkbox e To specify
307. in descending order ssb Sort based on number of bytes sent in descending order Cisco Signaling Gateway Manager User Guide ETE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 3 Step 4 Working with SGM Statistics Reports W ssi Sort numerically based on service indicator SI in ascending order ssm Sort based on number of MTP3 MSUs sent in descending order e Optional To disable automatic output to the terminal when running this command in a script specify the quiet keyword SGM generates the report in export format which you can view using the SGM Web interface For example to generate a custom accounting statistics report that includes only information for node sgm 2600a cisco com sorted in ascending order based on the node name and identified by ID tag test1 enter the following command sgm accstats sgm 2600a cisco com test1 sno Optional If this is the first time you are using the sgm accstats command to generate a report you must enter the command two more times e The first entry gets the first set of raw data e The second entry calculates begins calculating useful accounting statistics e The third entry continues to calculate statistics calculates long term averages and if the data being collected appears valid begins generating the report Thereafter you need only enter this command once to generate the report SGM generates the custom accounting st
308. in the Linkset Window except Internal ID Name Local Point Code Adj Point Code and Notes To display these columns or to hide other columns see the procedures in the Modifying Linkset Table Column Settings section on page 5 18 To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup Cisco Signaling Gateway Manager User Guide P3338 ff 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets i You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details The Linkset Window displays the following information for each discovered linkset Internal ID The internal ID of the linkset The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems Name Name of the linkset Local Point Code Point code of the primary node for the linkset Adj Point Code Point code of the adjacent node for the linkset Linkset Type Type of linkset which SGM determines by examining the links defined in the linkset Possible linkset types are HSL The links in this linkset use the S
309. in weeks days hours minutes and seconds Admin Status Desired state of the interface Possible values are Up Down Testing Operational Status Current operational state of the interface Possible values are Up Down Testing Unknown Dormant 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links Line Protocol Status Current state of the line protocol Possible values are Up Software processes that handle the line protocol consider the line to be usable that is keepalives are successful Down Software processes that handle the line protocol consider the line to be unusable You can use the Line Protocol together with Operational Status to troubleshoot interface connection problems For example if Operational Status is Up but Line Protocol is Down the interface has detected a carrier on the physical layer but there might be clocking or framing problems Interface Details Tab Statistics Information To view detailed interface statistics information for the selected link select the Interface Details tab The Statistics Information sub section displays the following information for the selected link Bytes In per Sec Number of bytes received on the interface per second including framing characters Bytes Out per Sec Number of bytes sent on the interface per second including framing characters
310. inates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of drops for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset SLC Displays up to 16 color coded icons one for each link SLC in the Drops Chart To remove the data for a link from the chart click the icon in this field To return the data to t
311. ing subdirectories daily Contains all daily report files stored in Z format exportdaily Contains all daily report files edited and formatted for export stored as Zip files hourly Contains all hourly report files stored in Z format exporthourly Contains all hourly report files edited and formatted for export stored as Zip files exportrolling Contains all rolling report files edited and formatted for export stored as Zip files SGM rebuilds the files in this subdirectory every hour Cisco Signaling Gateway Manager User Guide 3334 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W custom Contains all custom report files These are the report files generated using the sgm accstats and sgm linkstats commands Each file is identified with a unique ID tag specified when the sgm accstats or sgm linkstats command was entered If the user did not specify an ID tag SGM uses the process ID of the sgm accstats or sgm linkstats command etc Contains additional files used by the SGM reporting scripts and Web pages including the nodes include linksets include nodes exclude and linksets exclude files if they exist This section includes the following information Modifying the Way SGM Handles Statistics Reports Solaris Only page 3 335 Changing the SGM Reports Directory Solaris Only page 3 342 Viewing SGM Network Statistics Reports page 3 34
312. ing the SGM DOS Prompt page 3 405 e Launching the SGM SSL Certificate Tool page 3 406 e Uninstalling SGM page 3 406 e Viewing the SGM README File page 3 406 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Using the Windows Start Menu Launching the SGM Client To launch the SGM Client use one of the following procedures e Double click the SGM icon on the desktop e Select Start gt Programs gt Cisco SGM Client gt Launch SGM Client from the Windows Start menu SGM launches the SGM Client Launching the SGM GTT Client To launch the SGM GTT Client select Start gt Programs gt Cisco SGM Client gt Launch SGM GTT Client from the Windows Start menu SGM launches the SGM GTT Client Changing the Default SGM Server Name If there is a failure of the IP address or host name to which your SGM client is bound you can change the default SGM server name from the Windows Start menu To change the default SGM server name use the following procedure Step 1 Close all open SGM windows Step2 Select Start gt Programs gt Cisco SGM Client gt Modify Default SGM Server Name SGM opens a DOS window and asks you to enter the name of the new default SGM server Step3 Type the name of the new default SGM server and press Enter SGM sets the default server to the new name you entered See the Connecting to a New Server section on page 3 399 for more
313. ing whether the item in the table is a file or a folder e Name Name of the view file or folder e Last Modified Date and time the view file or folder was last modified e Size bytes Size of the view file or folder in bytes e Make this my preferred start option Specifies whether the selected view is to be loaded automatically whenever the associated preferences file is loaded To load the selected view select the view then select this checkbox To load the last used view clear the checkbox This is the default setting e Number of Files Total number of view files and folders displayed in bottom left corner To load a view select the view in the list and click OK Cisco Signaling Gateway Manager User Guide 336 ft 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets i SGM closes the Load File Dialog View List dialog loads the view and returns to the Network View Editor window To close the Load File Dialog View List dialog without loading a view click Cancel Working with Linksets SGM enables you to view information about all discovered linksets including their associated nodes status and other important information This section includes the following information Viewing Basic Information for Linksets page 3 38 Viewing Detailed Information for a Linkset page 3 42 Viewing Real Time Data for a Linkset page 3 54 Editing a Linkset page 3 84 Viewing Notes
314. ink has been remotely inhibited 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links 0 752 Measurements Tab Retransmitted Information To view Q 752 retransmitted information for the selected link select the Q 752 Measurements tab The Retransmitted Information sub section displays the following information for the selected link e Packet Retransmitted Count Number of packets retransmitted by the link e Byte Retransmitted Count Number of bytes retransmitted by the link 0 752 Measurements Tab Congested Information To view Q 752 congested information for the selected link select the Q 752 Measurements tab The Congested Information sub section displays the following information for the selected link e Congestion Occurrences Number of times congestion has occurred on the link e Congestion Duration Total time the link has been congested e Congestion Level Level of congestion 1 2 or 3 e Packets Lost Number of packets lost by the link as a result of congestion at each level e Times At Level With Packet Loss Number of times the link has been congested and has lost packets at each level Interface Details Tab Configuration Information To view detailed interface configuration information for the selected link select the Interface Details tab The Configuration Information sub section displays the following information for the
315. inks nor does it display real time data or accounting statistics for virtual links Avg Send Util or Avg Send Erls Average Send Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for the specified date If the planned send capacity is not set for the link this field displays NoCap Peak Send Util or Peak Send Erls Highest hourly Average Send Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for the specified date Peak Send Hour Hour in which the Peak Send Utilization for the link occurred for the specified date 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports e L Term Send Util or L Term Send Erls Long term average Send Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window since SGM polling began for the link or since SGM last reset the averages as a result of bad data If the planned send capacity is not set for the link this field displays NoCap e Avg Recv Util or Avg Recv Erls Average Receive Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for the specified date If the planned receive capacity is not s
316. inkset e The phrase No Notes if there are no notes associated with the linkset Recent Events Tab To view information about all recent events associated with the linkset select the Recent Events tab SGM displays the Recent Events table for the linkset Figure 3 12 Cisco Signaling Gateway Manager User Guide 350 ff 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets W Figure 3 12 Recent Events Table for a Linkset SGM Main Window sgm sun28 i o oj x File Edit View Products Help lo unksets alda 9 Sae Links Configuration Data Notes Recent Events ITP Access Lists a_to_tg n 2651b_to_26 ymy ea noa Ack Category Severity Time Message 2651b_to_tgg 2652a_to_26 2652a to 26 Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco com 5 9 3 tg3_to_2651a 8 added in state Active None og 2652a_to_26 Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco com 5 9 3 tg3_to_2651a added in state Active None 2652b_to_26 Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco com 5 9 3 tg3_to_2651a 6 added in state Active None 2652b_to_26 Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco com 5 9 3 tg3_to_2651a 5 added in state Active None 2652c_to_26 Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco com 5 9 3 tg3_to_2651a 4 added in state Active None 2652c_to_26 Status Normal 17 42 24 3 20 03 Link sgm 75 59a cisco com 5 9 3 tg3_to_2651
317. ins the following fields Type lIcon indicating whether the item in the table is a file or a folder Name Name of the seed file or folder Last Modified Date and time the seed file or folder was last modified Size bytes Size of the seed file or folder in bytes Filename Name by which you want to save the seed file You can use any letters numbers or characters in the name that are allowed by your operating system However if you include any spaces in the new name SGM converts those spaces to dashes For example SGM saves file a b c as a b c Make this my preferred start option Specifies whether the selected seed file is to be loaded automatically whenever this SGM client is started or the Discovery Dialog is opened By default this checkbox is cleared for all seed files That is no seed file is loaded automatically when the SGM client is started or the Discovery Dialog is opened Number of Files Total number of seed files and folders displayed in bottom left corner Enter the new name and click OK SGM saves the seed file with the new name closes the Save File Dialog Seed File List dialog and returns to the Discovery Dialog SGM stores the new seed file in the seed file directory on the SGM server If you installed SGM in the default directory opt then the SGM seed file directory is opt CSCOsgm seeds If you installed SGM in a different directory then the SGM seed file directory is locat
318. ints e Status Reason Reason for the current status of the signaling point Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Cisco Signaling Gateway Manager User Guide EGE 78 15589 01 Chapter3 Managing IT
319. ion Information Utilization Information Send Plan Capacity 568K Send Plan Capacity 568K Send Utilization 1 61 Send Utilization 0 263 Receive Plan Capacity 568K Receive Plan Capacity 568K Receive Utilization 0 263 Receive Utilization 1 61 Service Information Service Information MTP3 Accounting Enabled Yes MTP3 Accounting Enabled Yes GTT Accounting Enabled Unknown GTT Accounting Enabled Unknown Duration In Service 99 997 Duration In Service 99 994 Duration Out Of Service 0 003 Duration Out Of Service 0 006 N ee Update From Server Complete No Errors View DEFAULT jeffmoor w2k04 amer cisco com a Updates for the linksets that are received from the SGM server are reflected automatically in this window Changes you make in this window might not be reflected throughout SGM until the next poll by default every 15 seconds For information about changing the polling interval see the Viewing Detailed Information for a Link section on page 3 175 Note This window polls your network periodically To prevent unnecessary traffic on your network close this window when you no longer need to refer to it 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Linksets Configuration Data Tab Naming Information To view naming information for the selected linkset select the Configuration Data tab The Naming Information sub section displays th
320. is also assigned a real point code Also called an alias point code To sort the point codes by type in ascending order click the Point Code Type header Click again to sort the point codes in descending order Viewing the Daily Point Code Inventory Daily Reports The Point Code Inventory Daily Reports page displays all archived SGM daily point code inventory reports for the server to which you are connected To access the Point Code Inventory Daily Reports page select Daily Point Codes from the menu bar of any SGM Point Code Inventory Web page Cisco Signaling Gateway Manager User Guide ka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W On the Point Code Inventory Daily Reports page point code inventory reports are archived by date Each archived file contains a list of all point codes that were being used by all nodes that were known to SGM on that date To view an archived point code inventory report click a date SGM displays the Point Code Inventory Date page which displays the archived list of point codes for that date including the following information Number and Sort Order in header Displays the number of point codes in the table the column by which the table is sorted and whether the sort is in ascending or descending order Signaling Point Name Name of the signaling point To sort the point codes by signaling point in descending order
321. isGM Address Conversion Add Dialog x Name 89534 The Address Conversion Add Dialog for a Table contains the following fields e Name Name of the GTT address conversion table Enter a 1 to 12 character name e Numbering Plan China and ITU only Numbering plan associated with the address conversion table For all addresses that are converted the numbering plan is converted to the value of this field The valid range is 0 to 15 e Nature of Address Indicator China and ITU only Nature of address indicator associated with the address conversion table For all addresses that are converted the nature of address indicator is converted to the value of this field The valid range is 0 to 127 Enter or select values for the new Address Conversion Table then click Add SGM adds the Address Conversion Table to the GTT file When you are done adding Address Conversion Tables click Close to close the Address Conversion Add Dialog for a Table Cisco Signaling Gateway Manager User Guide ka 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W Step19 Optional To add a new entry to a Conversion Entry Table select a Conversion Entry Table then use one of the following procedures e Select Edit gt Add from the GTT menu e Select Add from the right click menu SGM displays the Address Conversion Add Dialog for an Entry Figure 3 82 Figure 3 82 Address Conversion Add
322. isco2651 ITP MB Warning Linkset Inactive a sgm 75 59a 172 18 16 108 traf03 Cisco7507 ITP MBS Warning Linkset Inactive sgm 75 70a 172 18 16 10 Cisco7507 ITP MBS Warning Linkset Inactive j sgm 26 51b 172 18 16 35 51belli Cisco2651 ITP MBS Warning Link Send Utilization Thr sgm 26 52b 172 18 16 43 Cisco2651 ITP MB5 Warning Link Send Utilization Thr sgm 26 53d 172 18 16 53 530555 Cisco2651 ITP MBS Warning Link Send Utilization Thr sgm 26 52a 172 18 16 42 Testing1 Cisco2651 ITP MB4 Warning Link Receive Utilization T sgm 26 53a 172 18 16 50 534555 Cisco2651 ITP MBS Warning Link Receive Utilization T sgm 26 63 172 18 16 84 clli_2663c Cisco2651 ITP MB Warning Link Remote Interface In sgm 26 63d 172 18 16 85 clli_2663d Cisco2651 ITP MB Warning Link Remote Interface In sgm 26 63e 172 18 16 86 Cisco2651 ITP MB Warning Link Remote Interface In sgm 75 80c 172 18 16 20 clli_ 7580c Cisco 507 ITP MB Warning Link Inactive sgm 75 70b 172 18 16 11 Cisco 507 ITP MB5 Warning Link Inactive sgm tg1 172 18 16 106 IPDevice Non ITP Unmanaged None 1 2 2 NIA Unknown Non ITP Unmanaged None z3 NIA Unknown Non ITP Unmanaged None 1 2 4 NIA Unknown Non ITP Unmanaged None C25 NIA Unknown Non ITP Unmanaged None 1 2 6 NIA Unknown Non ITP Unmanaged None 5 9 5 NIA Unknown Non ITP Unmanaged None 46 2 4 NIA Unknown Non ITP Unmanaged None F 116 5 4 NA Unknown Non ITP L Unmanaged None z New
323. istics summary reports for a specific date and hour click an hour SGM displays the Link Statistics Hourly Report page for that date and hour 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports The Link Statistics Daily All Hours Report and Link Statistics Hourly Report pages both display the following information Number and Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order ID Internal ID assigned by SGM of the selected hourly link statistics summary report To see the entire detailed report click the ID SGM displays the Link Data Record page for that link date and hour in text format The Link Data Record can be useful when the TAC is debugging problems Hour Link Statistics Daily All Hours Report page only Hour for which the link statistics summary report was created for the specified date Node Name of node for the link To see statistics for only a selected node click the node name Inst Name Name of instance for the link Sig Point Name of signaling point for the link To see statistics for only a selected signaling point click the signaling point Link Name Name of the link To see statistics for only a selected link click the link name Type Type of link Possible link type
324. it in the window click the Zoom to fit window button or select Topology Tools gt Zoom gt Fit from the SGM Main Menu This is the default setting the first time the map is displayed Optional To display the topology map in a circular layout click the Circular layout button or select Topology Tools gt Layout gt Circular from the SGM Main Menu Cisco Signaling Gateway Manager User Guide cag 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 13 Step 14 Step 15 Viewing the Topology of the Network Hi Optional To display the topology map in a spring layout click the Spring layout button or select Topology Tools gt Layout gt Spring In a spring layout nodes with the most links are drawn closer to the center of the map while nodes with fewer links are drawn farther away This is the default setting the first time the map is displayed amp Note You can modify how far apart nodes are spaced when SGM draws the spring layout For details see Step 5 in the Modifying Overall Preference Settings section on page 5 5 Optional To create a custom layout for the topology map move the signaling points around grouping them or isolating them to meet your needs To move a single signaling point click the left mouse button to select the signaling point in the map and while holding down the left mouse button move the mouse to move the signaling point to its new position To move more
325. ith the signaling point 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points Configuration Data Tab Capability Point Code To view capability point code information for the selected signaling point select the Configuration Data tab The Capability Point Code sub section displays the following information for the selected signaling point e Point Code Capability point code of the signaling point e WVariant SS7 protocol variant Valid variants are ANSI China ITU e Network Indicator Determines the type of call that is being placed Valid values are National National bound call SGM routes national calls through the national network NationalSpare National bound call used in countries in which more than one carrier can share a point code In those countries networks are differentiated by the Network Indicator International International bound call SGM forwards international bound calls to an STP pair that acts as an international gateway InternationalSpare International bound call used in countries in which more than one carrier can share a point code In those countries networks are differentiated by the Network Indicator e Network Name Name of the network associated with the signaling point Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using
326. itions Debug Debug messages log FTP commands and WWW URLs Emergency System unusable messages Error Error messages Info lInformation messages Notice Normal but significant conditions Warning Warning messages e Facility Name of the facility that generated the syslog message such as SYS SNMP CS7MTP3 or CS7PING e Name Short text identifier for the message type A facility name in conjunction with a message name uniquely identifies a syslog message type e Message Text of the syslog message Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W CPU Processes Tab To view CPU utilization information for the selected node select the CPU Processes tab The CPU Processes table is not available if the node is in Discovery Polling Unknown or Unmanaged status The CPU Processes table displays one CPU Utilization Percentage table for each active Route Switch Processor RSP CPU The CPU Utilization Processes table displays the following information for the selected node e Current Poll Interval Poll interval used to collect data for the table e Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll e PID Process identifier e Name Name of the process e Time Created Total tim
327. iz pa S The Nodes panel and Signaling Points panel display e New nodes and signaling points that have been found by SGM e All nodes and signaling points that are in the current view e All nodes and signaling points that have been excluded from the current view The Nodes panel and Signaling Points panel also enable you to move nodes and signaling points into and out of the current view All changes made in these panels are reflected in topology tables and maps as soon as you make the changes To display the Nodes panel select the Nodes tab To display the Signaling Points panel select the Signaling Points tab Step3 Optional If you have already saved a view and you want to modify it select the File gt Load menu option SGM prompts you for the name of the view you want to load Enter the name of the view or accept the default view name then click OK to load the view Cisco Signaling Gateway Manager User Guide 328 i 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 4 Step 5 Step 6 Working with Views W Optional The Nodes In Current View table lists the nodes that are in the current view If there are nodes listed in the Nodes In Current View table that you do not want to manage you can remove them from the current view To do so select one or more nodes in the Nodes In Current View table then click the right arrow button to move the nodes to the Nodes Excluded from View table amp
328. k this field displays NoCap L Term Recv Util or L Term Recv Erls Long term average Receive Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window since SGM polling began for the link or since SGM last reset the averages as a result of bad data If the planned receive capacity is not set for the link this field displays NoCap Send MSUs Total number of MTP3 MSUs sent on the specified date and hour Recv MSUs Total number of MTP3 MSUs received on the specified date and hour Drop Total number of drops on the specified date and hour Hourly InSrv Percentage of time the link was in service on the specified date and hour Long Term InSrv Average percentage of time the link was in service since SGM polling began for the link or since SGM last reset the averages as a result of bad data If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports SGM enables you to modify the way information is presented in the Link Statistics Custom Detail Report page You can sort the pages based on the information in one of the columns See the Resizing Sorting and Hiding Ta
329. k Reset Step6 Optional To load an existing event filter click Load in the Event Filter dialog SGM displays the Load File Dialog Load Filter dialog Figure 3 52 Cisco Signaling Gateway Manager User Guide P3 250 I 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Events i Figure 3 52 Load File Dialog Load Filter Dialog HA SGM Load File Dialog F x Load Filter Gi Type Name Last Modified Size bytes OK Cancel Help 0 Files 89600 The Load File Dialog Load Filter dialog contains the following fields e Type lIcon indicating whether the item in the table is a file or a folder e Name Name of the event filter file or folder e Last Modified Date and time the event filter file or folder was last modified e Size bytes Size of the event filter file or folder in bytes e Number of Files Total number of event filter files and folders displayed in bottom left corner To load an event filter file enter the name of the file or select it in the list and click OK SGM loads the event filter file closes the Load File Dialog Load Filter dialog and returns to the Event Filter dialog To delete an event filter file from the event filter file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file Cisco Signaling Gateway Manager User Guide 78 15589 01 n Chapter3 Mana
330. k the column header To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option Ifthe column is sorted in descending order displays only the top 20 records Ifthe column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header To display only the top 50 or bottom 50 records based on the column by which the table is sorted click the Top 50 menu option Ifthe column is sorted in descending order displays only the top 50 records Ifthe column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the column header To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option Ifthe column is sorted in descending order displays only the top 100 records Ifthe column is sorted in ascending order displays only the bottom 100 records To switch between the two displays left click the column header Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option Ifthe column is sorted in descendin
331. ktsRcvdPerSec chart Figure 3 16 Figure 3 16 PktsRevdPerSec Chart for a Linkset AA SGM Statistics Details Window sgm sun28 a 15 x File Edit View Products Help SLC 0 06 15 00 06 20 00 06 25 00 06 30 00 06 35 00 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 07 10 00 SLC 1 SLC 0 W1 2 3 4 5 6 7 8 Time Window mins 60 SLC 2 SLC 3 sLc 4 SLC 5 SLC 6 sLc 7 inal SLC 8 Reset Gridon Help oO ite a Updated Node sgm 26 63d oi szy View DEFAULT jefimoor w2k04 amer cisco com g Cisco Signaling Gateway Manager User Guide 372 i 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets W The PktsRcvdPerSec chart displays the following information for the selected link SGM displays the following information in the PktsRcvdPerSec chart Linkset Drop
332. lank the selected row has no associated application group or GTA entries You can add entries to the App Group Table by right clicking within the table and selecting Add from the right click menu See Step 15 for more information about adding entries to the App Group Table You can add entries to the GTA Table by right clicking within the table and selecting Add from the right click menu See Step 13 for more information about adding entries to the GTA Table The MAPs panel displays the same information as the Selectors and GTA panel but from the perspective of the MAPs 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Step9 Select the CPC tab if you are primarily interested in displaying data for concerned point code names SGM displays the CPC panel Figure 3 72 Figure 3 72 GTT Configurator Showing CPC Tab 1SGM GTT Configurator sgm sun28 gtt3 ansi edit mode r 5 x File Edit View Help Selectors andGTA AppGroup MAPs CPC Address Conversion Concerned Pt Code Name List 0 Entries CPC List 0 Entries CPC List Name Point Code az MAP Table 0 Entries PrimaryPtCode Primary SSN Multiplicity ___Backup Pt Code Backup SSN Re routeifCongested Adjacency _ Primary Pt Code CPCListName 89557 A concerned point code CPC is a node that is to be not
333. lect the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box e Time Window mins Drop down list box used to specify the length of time displayed in the Bits Received Chart or Bytes Received Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes e Bits Received Chart or Bytes Received Chart Displays the Bits Received Per Sec or Bytes Received Per Sec for the link as a function of time To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of bits or bytes as set in the Preferences window received per second for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off
334. lick the Top 50 menu option Ifthe column is sorted in descending order displays only the top 50 records Ifthe column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the column header 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports e To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option Ifthe column is sorted in descending order displays only the top 100 records Ifthe column is sorted in ascending order displays only the bottom 100 records To switch between the two displays left click the column header e To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option Ifthe column is sorted in descending order displays only the top 300 records Ifthe column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header e To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option Ifthe column is sorted in descending order displays only the top 500 records Ifthe column is sorted in ascending order displays only the bottom
335. lick the column header Cisco Signaling Gateway Manager User Guide ka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W e To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option If the column is sorted in descending order displays only the top 20 records If the column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header e To display only the top 50 or bottom 50 records based on the column by which the table is sorted click the Top 50 menu option If the column is sorted in descending order displays only the top 50 records If the column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the column header e To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option If the column is sorted in descending order displays only the top 100 records If the column is sorted in ascending order displays only the bottom 100 records To switch between the two displays left click the column header e To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option If the column is sorted in descending order display
336. linksets include file and the linksets exclude file it is excluded That is excluding a linkset overrides including the same linkset If you specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the linksets exclude file Viewing the Custom Network Statistics Export Files The Custom Network Statistics Export Files page displays all archived SGM custom network and accounting statistics reports for the server to which you are connected stored as downloadable Zip files Custom statistics reports are those that are generated using the sgm accstats and sgm linkstats commands To access the Custom Network Statistics Export Files page select Custom Export from the menu bar of any SGM Network Statistics or Accounting Statistics Web page 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports The Custom Network Statistics Export Files page displays the following information e Export File Name of the custom statistics export ZIP file archived by type linkset or link date and hour For example sgmLinksetStats custom 20867 2002 10 15 16 csv zip is the Zip file that contains the custom linkset statistics summary report with ID tag 20867 for the 16th hour on October 15 2002 Each archived Zip file contains a comma separated value CSV text file with a daily statistics report for that date You can downlo
337. lumns or to hide other columns see the procedures in the Modifying Event Table Column Settings section on page 5 19 To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Linksets The Recent Events section enables you to perform event related tasks such as setting filters and acknowledging events For more information about these tasks see the Working with Events section on page 3 235 The Recent Events table displays the following information for the selected linkset e Internal D Internal ID of the event The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Ack lIndicates whether the event has been acknowledged Toacknowledge an unacknowledged event use the Acknowledge toolbar button To make a previously acknowledged event unacknowledged use the Unacknowledge toolbar button e Ca
338. ly select Edit gt Clear All Events from the SGM Main Menu amp Note During Discovery SGM might flag most linksets with an event icon If the event icons are too distracting use the Edit gt Clear All Events menu option to remove them e Last Status Change Date and time that the status of the linkset last changed e Status Current status of the linkset Possible values are Active green ball The linkset is currently fully functional Unavailable red ball An error is preventing traffic from flowing on this linkset Shutdown blue ball An ITP administrator has set the linkset to prevent traffic from flowing When a linkset is set to Shutdown all its associated links are set to Failed by Cisco IOS Unknown red ball Either the node associated with this linkset has failed to respond to an SNMP request or SGM found that the linkset no longer exists Warning yellow ball The linkset is active but one or more links in the linkset is congested or is in Failed Unknown or Warning status and is not Ignored At least one link is available and can carry traffic e Status Reason Reason for the current status of the linkset Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Cisco Signaling Gateway Manager User Guide 3 40 i 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM W
339. ly displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Drops Total number of packets that have been dropped by the link 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links Transmit Queue Depth Number of packets waiting to be sent on by the link Transmit Queue High Depth Highest level reached by the transmit queue since the last reboot of the ITP or since ITP last reset the averages as a result of bad data Transmit Queue High Reset Level at which the link is to reset the transmit queue If the link is never to reset the transmit queue this field displays Never Signal Link Test Indicates whether test packets are being sent on the link Valid values are true 1 Test packets are being sent false 2 Test packets are not being sent Statistics Tab Bit Information or Byte Information To view bit information for the selected link or byte information if you cleared the Show Details in Bits Instead of Bytes checkbox in the Preferences Window select the Statistics tab The Bit Information or Byte Information sub section displays the following information for the selected link Sent Per Sec Number of bits or bytes as set in the Preferences window sent by the link per second This field initially displays the phrase Waiting for second poll Aft
340. mary 1 18 3 net3 2 18 3 sgm 75 80a Secondary 1 18 3 net3 3 20 3 sgm 75 80a Capability E Q Pina Document Done te ds AP E 2 Cisco Signaling Gateway Manager User Guide 78 15589 01 n Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports The Current Point Code Inventory page displays the following information Number and Sort Order in header Displays the number of point codes in the table the column by which the table is sorted and whether the sort is in ascending or descending order Signaling Point Signaling point that is currently being used by a node To sort the point codes by signaling point in descending order click the Signaling Points header Click again to sort the point codes in ascending order Point Code Point code that is currently being used by a node To sort the point codes by point code in ascending order click the Point Codes header This is the default display Click again to sort the point codes in descending order Node Name Name or IP address of the node To see detailed information for the node click the node name To sort the point codes by node in descending order click the Node Name header Click again to sort the point codes in ascending order Point Code Type Type of point code Primary Main point code used by a node Secondary Alternate or backup point code used by a node Capability Shared by more than one node each of which
341. ministrator has set the link to prevent traffic from flowing Unknown red ball Either the node associated with this link has failed to respond to an SNMP request or SGM found that the link no longer exists When you physically delete a link the Status field displays Unknown until you delete the link from the SGM database Warning yellow ball The link is active and traffic is flowing but one or more of the following situations has occurred The link is congested The link has exceeded the defined Receive Utilization or Send Utilization One or more of the local or remote IP addresses defined for SCTP is not active e Status Reason Reason for the current status of the link Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help po
342. mmary Report page 3 383 e Viewing a Custom Linkset Statistics Summary Report page 3 387 Generating a Custom Network Statistics Report To create a custom link and linkset statistics summary report for SGM use the following procedure Step 1 Log in as the root user as described in the Becoming the Root User Solaris Only section on page 3 2 or as a super user as described in the Specifying a Super User Solaris Only section on page 4 22 Step2 Enter the following commands cd opt CSCOsgm bin sgm linkstats node list id tag sort option quiet Cisco Signaling Gateway Manager User Guide 78 15589 01 PEE Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports e Optional To include or exclude specific nodes or linksets in the report use the node list argument See the following sections for more information Including Specific Nodes in Custom Reports page 3 374 Including Specific Linksets in Custom Reports page 3 376 Excluding Specific Nodes from Custom Reports page 3 377 Excluding Specific Linksets from Custom Reports page 3 378 e Optional If you specify a node list you can also specify an id tag to identify the report The id tag can be any meaningful character string but it cannot contain any spaces The default value for id tag is the process ID of the sgm linkstats command e Optional To specify a sort order for the report specify one of t
343. more information about excluding nodes from views Working with Signaling Points SGM enables you to view information about all discovered signaling points including their associated nodes status and other important information S Note In a multi instance network the signaling point name has the format pointcode instanceName In a multi instance network SGM does not display signaling points that are only partly configured that is the variant and network name are configured but not the primary point code Cisco Signaling Gateway Manager User Guide EEE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Signaling Points Hi This section includes the following information Viewing Basic Information for Signaling Points page 3 137 Viewing Detailed Information for a Signaling Point page 3 141 Editing a Signaling Point page 3 162 Viewing Notes for a Signaling Point page 3 166 Deleting a Signaling Point page 3 167 Unmanaging and Managing a Signaling Point page 3 169 Excluding a Signaling Point from a View page 3 170 Related Topics Modifying Preference Settings page 5 3 Resizing Sorting and Hiding Table Columns page 3 279 Viewing the Topology of the Network page 3 259 Working with Links page 3 170 Working with Linksets page 3 37 Working with Nodes page 3 91 Viewing Basic Information for Signaling Points To view basic information for signaling points select Signali
344. more updates The information displayed in SGM windows is not fully updated until Discovery is complete By default Discovery times out after 600 seconds 10 minutes To change the Discovery timeout change the value of the DISCOVERY_TIMELIMIT entry in the Server properties file e If you installed SGM in the default directory opt then the location of the Server properties file is opt CSCOsgm properties Server properties e Ifyou installed SGM in a different directory then the Serverproperties file is located in that directory Because SGM is an asynchronous system with the SGM server contacting clients one at a time and because clients might run at different speeds the information displayed by SGM clients during Discovery might not always be synchronized Optional To stop the Discovery process at any time click Stop Discovery For example if you click Discover Network then you realize that you loaded a seed node that you did not intend to load you can click Stop Discovery to stop the Discovery process amp Note If you stop the Discovery process the information in the SGM database is incomplete and unreliable To generate a new complete and reliable SGM database you must run Discovery again with Delete Existing Data selected When the Discovery In Progress message disappears Discovery is complete The Discovered Nodes section of the Discovery panel Figure 3 5 lists all nodes that were discovered by S
345. moves the Unmanaged status from the selected node returns it to the poll list and polls it immediately Polling a Node SGM automatically polls nodes at specified intervals However you can also request an immediate poll for a node To poll a node from the Discovery Dialog use the following procedure Step 1 Select Edit gt Network Discovery from the SGM Main Menu SGM displays the Discovery Dialog Figure 3 2 Step2 Select the Discovery tab SGM displays the Discovery panel Figure 3 5 The Discovered Nodes section of the Discovery panel lists all discovered nodes Step3 Select one or more nodes You cannot poll a node with a Primary SNMP Address of N A e If you select a node with a Primary SNMP Address of N A then the Poll Node button is grayed out and cannot be selected e Ifyou select more than one node and even one of them has a Primary SNMP Address of N A then the Poll Node button is grayed out and cannot be selected Cisco Signaling Gateway Manager User Guide EEE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W Step4 Click Poll Node SGM begins a poll of the selected nodes During polling the Poll Node button is grayed out the Selected nodes are being polled message is displayed at the bottom of the Discovery Dialog and individual nodes might display the Polling status e Ifthe node has only one IP address for SGM to poll and the poll fails or times out SGM issues
346. n Error tThe default color is coral None tThe default color is white Normal tThe default color is light green Warning The default color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Note Indicates whether there is a note associated with the event Time Date and time the event was logged Ack By If you have not implemented SGM User Based Access name of the device that last acknowledged the event If you have implemented SGM User Based Access name of the user who last acknowledged the event If no one has acknowledged the event this field is blank Ack Time Date and time the event was last acknowledged or unacknowledged Node Name of the node associated with the event If there is no node associated with the event None is displayed SP Name of the signaling point associated with the event If there is no signaling point associated with the event None is displayed Linkset Name of the linkset associated with the event If there is no linkset associated with the event None is displayed 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Linksets Link Name of the link associated with the event If there is no link associated with the event None is displayed Message Text of the message You can cu
347. n Chapter3 Managing ITP Networks Using SGM W Working with Linksets Configuration Data Tab General Information To view general information for the selected linkset select the Configuration Data tab The General Information sub section displays the following information for the selected linkset e Linkset Type Type of linkset which SGM determines by examining the links defined in the linkset Possible linkset types are HSL The links in this linkset use the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The links in this linkset use the Stream Control Transmission Protocol SCTP IP transport protocol Serial The links in this linkset use the serial SS7 signaling protocol Mixed The links in this linkset are of two or more types This configuration is not recommended Virtual The links in this linkset are virtual links which connect signaling point instances running on the same device SGM does not poll virtual linksets nor does it display real time data or accounting statistics for virtual linksets Other No links have been defined for this linkset e Is Ignored lIndicates whether the linkset is Ignored that is whether the linkset is to be included when aggregating and displaying SGM status information Inbound ACL Inbound IP access control list ACL number for the linkset If there is no inbound ACL for the linkset this field displays 0 e Outbound ACL Outbo
348. n and for the adjacent linkset in the right column Updates for the linkset that are received from the SGM server are reflected automatically in this window Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM amp Working with Linksets W Changes you make in this pane might not be reflected throughout SGM until the next poll by default every 15 seconds For information about changing the polling interval see the Viewing Detailed Information for a Link section on page 3 175 Note This window polls your network periodically To prevent unnecessary traffic on your network close this window when you no longer need to refer to it Links Tab To view information about the links that are associated with the selected linkset select the Links tab SGM displays the linksets in the top table and the links in the bottom table To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details By default SGM displays all of the columns in the Link Table except Internal ID Congestion Level and Last Status Ch
349. n SGM so it requires a separate login just like the SGM client SGM displays the Startup Options dialog which enables you to load a specific GTT file or to create a new GTT file If you choose to load an existing GTT file SGM displays the Load File Dialog GTT File List See Step 22 for more information Select a GTT file to load If you choose to create a new GTT file SGM displays the Create New Table Dialog See Step 21 for more information Create the new GTT file SGM displays the GTT Configurator window with the Selectors and GTA tab selected Figure 3 69 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Figure 3 69 GTT Configurator Showing Selectors and GTA Tab SGM GTT Configurator sgm sun2 gtt3 ansi edit mode _ loj x File Edit View Help Selectors and GTA AppGroup MAPs CPC Address Conversion Selector Table 3 Entries Name Type Pre Address Conversion PostAddress Conversion All a All isp33 a All GTA Table Selector sp33 7 Entries Name Global Title Address Di eae Indicator S ubsystem Numb New Translation Tyne Application Group Application Server Name Qos sp33 3055 egroup All p33 A0987 none egroup All sp33 A09B7 none egroup All sp33 ABC none egroup All sn33 AC none e rnun AL IZ az App Group Table egroup 2 Entrie
350. n about signaling points and linksets in the left pane and the graphical topology map in the right pane Linksets that are associated with signaling points that are excluded from the current view are not displayed in the topology map See the Creating a View section on page 3 27 for more information about excluding signaling points Cisco Signaling Gateway Manager User Guide 3 260 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Viewing the Topology of the Network SGM automatically assigns the following node elements Cisco 2650 series router Cisco 2650XM series router Cisco 2651 series router Cisco 2651XM series router Cisco 7204 series router Cisco 7204VXR series router Cisco 7206 series router Cisco 7206VXR series router Cisco 7507 series router Cisco 7507mx series router Cisco 7507z series router Cisco 7513 series router Cisco 7513mx series router Cisco 7513z series router IP device other than other than those listed above if assigned by a user see the Editing a Node section on page 3 124 for more details Signaling point An SCP SSP or STP or an ITP instance SS7 SGM is unable to determine the node type In addition users can assign the following node elements see the Editing a Node section on page 3 124 for more details MSC Mobile switching center SCP Service control point SSP Service switching point STP Signal transfer point 78 15589 01 Cisco
351. n bytes Filename Name by which you want to save the GTT file If you create a new GTT file name you can use any letters numbers or characters in the name that are allowed by your operating system However if you include any spaces in the new name SGM converts those spaces to dashes For example SGM saves file a b c as a b c Number of Files Total number of GTT files and folders displayed in bottom left corner ave the GTT file with a new name use one of the following procedures To save the file with a completely new name enter the new name and click OK To save the file with an existing name overwriting an old GTT file select the name in the list and click OK SGM closes the Save File Dialog GTT File List and displays the Progress Dialog Figure 3 85 The Progress Dialog displays the progress of the GTT file save as well as any messages generated while saving the file Tos top saving the file click Cancel When the file has been saved click OK SGM closes the Progress Dialog saves the GTT file with the new name and returns to the GTT Configuration window amp Note If another user modifies and saves the GTT file before you save your changes SGM asks if you want to overwrite that user s changes If you choose to do so the other user s changes are overwritten and lost If you choose not to do so your changes are lost unless you save the GTT file to a different filename
352. n linkset from your network and you delete it from SGM SGM also automatically deletes all associated links from the SGM database However at the next poll SGM finds the linkset and associated links and adds them back to the SGM database setting the status appropriately If this happens do not delete the linkset again Instead set it to Ignored See the Ignoring a Linkset section on page 3 90 for more information Note If you delete a linkset from the SGM database the linkset is deleted for all SGM clients and views connected to that SGM server If you delete all linksets to an Unmanaged node SGM does not automatically delete the node Instead you must manually delete the node See the Deleting a Node section on page 3 130 for more information To delete a linkset from the SGM database use one of the following procedures e Select one or more linksets in a window then select Edit gt Delete from the SGM Main Menu e Right click a linkset in a window then select Delete Item in the right click menu You cannot delete more than one linkset at a time from the right click menu SGM asks you to confirm the deletion e Select Yes to delete the selected linksets SGM deletes the linksets and all associated links from the SGM database However if the linksets were not physically deleted from your network then at the next poll SGM finds the linksets and their associated links and adds them back to the SGM database
353. nal lInternational bound call SGM forwards international bound calls to an STP pair that acts as an international gateway InternationalSpare lInternational bound call used in countries in which more than one carrier can share a point code In those countries networks are differentiated by the Network Indicator e Notes lIndicates whether there is a note associated with the signaling point e Events Indicates whether there is a recent event associated with the signaling point During Discovery SGM might flag most signaling points with an event icon If the event icons are too distracting select Edit gt Clear All Events from the SGM Main Menu to remove them e Last Status Change Date and time that the status of the signaling point last changed e Status Current status of the signaling point Possible values are Active green ball The signaling point is currently fully functional Unknown red ball One of the following conditions occurred SGM cannot poll the node associated with the signaling point SGM sets all signaling points linksets and links associated with the node to Unknown The signaling point has been unconfigured on the ITP or the configuration is incomplete At the next poll SGM determines that the signaling point does not exist and sets the signaling point and all associated linksets and links to Unknown Unmanaged gray ball An SGM user has set the signaling point to Unmana
354. naling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Linksets Viewing Detailed Information for a Linkset SGM can display detailed information about a selected linkset including its associated links status and other information To display detailed information for a linkset use one of the following procedures e Select Linksets in the left pane of the SGM Main Window right click a linkset in the right pane then select View gt Configuration Details in the right click menu e Select the turner beside Linksets in the left pane of the SGM Main Window then select a linkset SGM displays the Linkset Details Window Figure 3 11 Figure 3 11 Linkset Details Window MA SGM Main Window sgm sun28 l0l x File Edit View Products Help Sh Adjacent Linkset Number Active PE NUDES b PtCode Pt Code ofLinks Links Ignored Notes Events Status Reason C Signaling Points e53pto_266300 1830 1840 SCTPIP 5 oe Unavailable None a Ci Linksets 2563c_to_2663e2 1 84 2 1 86 2 SCTPIP 4 Q mi Unavailable None a 2651a_to t94 Jig3 to_ss7123 5 9 3 1 2 3 SCTPIP 1 0 j Unavailable None 4 Sepa tg3_to_ss7124 593 1 24 Other o 0 O Unavailable None oo ER tg3_to_ss7125 593 TES Other 0 0 a o Unavailable None 2652a to 26 tg3_to_ss7126 5 9 3 1 2 6 Other 0 0 9 Unavailable None 2652a to 26 7570a_to_tg7 5 10 1 6 2 4 Other 0 0 Unavailable
355. naware of the point code in question The point code is not defined for any linkset on this ITP Incorrect OPC Origination Point Code A signaling link test message was received with an incorrect OPC This can occur when a serial link is connected incorrectly or when an SCTP link is configured incorrectly This differs from Undefined OPC because the signaling point is aware of the point code in question and the point code is defined for a linkset on this ITP but the point code is not correct for the current linkset Undefined SLC Signaling Link Code A signaling link test message was received with an undefined SLC This can occur when a serial link is connected incorrectly or when an SCTP link is configured incorrectly The link is connected to the correct linkset but the linkset does not have a definition for the SLC in question Incorrect SLC Signaling Link Code A signaling link test message was received with an incorrect SLC This can occur when a serial link is connected incorrectly or when an SCTP link is configured incorrectly The link is connected to the correct linkset but to the wrong link within that linkset That is the signaling test receives the test packet on the wrong link Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i Incorrect NI Network Indicator A signaling link test message was received with an incorrect
356. nd signaling point is no longer reachable Possible reasons include The maximum number of consecutive retries of a packet has been reached In the absence of data SGM failed to receive heartbeat ACKs in response to heartbeats for the maximum number of retries No Listen posted An MTP3 tried to start a link but the local peer port associated with the link is not available probably because of a bad configuration Unable to allocate buffer M2PA SCTP cannot get buffers for sending or receiving packets Buffer problems can be temporary or permanent Temporary buffer problems will generally clear with little side effects Permanent buffer problems can lead to failed linksets or links Link card removed A link card has been removed Link card inserted A link card has been inserted False link congestion A false link congestion indication has been received Configuration downloading tThe configuration is downloading Statistics Tab Packet Information To view packet information for the selected link select the Statistics tab The Packet Information sub section displays the following information for the selected link Sent Per Sec Number of packets sent by the link per second This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Received Per Sec Number of packets received by the link per second This field initial
357. nd Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order ID Internal ID assigned by SGM of the selected hourly accounting statistics report To see the entire detailed report click the ID SGM displays the Accounting Data Record X for Date for that date and hour The Accounting Data Record X for Date can be useful when the TAC is debugging problems Node Name of node for the linkset To see statistics for only a selected node click the node name Inst Name Name of instance for the linkset Sig Point Name of signaling point for the linkset To see statistics for only a selected signaling point click the signaling point 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports e Linkset Name of the linkset To see statistics for only a selected linkset click the linkset name e Gateway Screening Indicates whether the traffic passed or failed the Gateway Screening test at the ITP To see only statistics that passed or failed for a specific linkset select a linkset and click Pass or Fail e OPC Originating point code of the traffic which is a unique identifier for each set of statistics To see only statistics that match a specific OPC for a given linkset find the linkset and click the point code e DP
358. ndex HSL Serial and Virtual links only Index into the SNMP interface table Configuration Data Tab Local IP Address Information SCTP Links Only To view local IP address information for the selected SCTP link select the Configuration Data tab The Local IP Address Information sub section displays the following information for the selected link e IP Address Local IP address associated with the link e Status Current status of the IP address Possible values are Active green ball The IP address is currently fully functional Inactive red ball The IP address is not currently functional Cisco Signaling Gateway Manager User Guide 78 15589 01 3 189 Chapter3 Managing ITP Networks Using SGM W Working with Links Configuration Data Tab Remote IP Address Information SCTP Links Only To view remote IP address information for the selected SCTP link select the Configuration Data tab The Remote IP Address Information sub section displays the following information for the selected link e IP Address Remote IP address associated with the link e Type lIndicates the designated primary IP address for the link Primary and the IP address currently being used by the link Effective Usually the same IP address is both Primary and Effective However if the primary IP address is down for some reason a different IP address is used by the link and is labeled Effective e Status Current sta
359. ner To load a seed file select the seed file in the list and click OK SGM closes the Load File Dialog Seed File List dialog loads the seed file and returns to the Discovery Dialog SGM lists all of the seed nodes in the seed file in the left pane of the window and displays details of the SNMP settings for the seed nodes in the right pane To close the Load File Dialog Seed File List dialog without loading a seed file click Cancel Step5 Select the Discovery tab or click Next SGM displays the Discovery panel Figure 3 4 which enables you to discover the nodes signaling points linksets and links in your network If you enter a seed node IP address or name in the IP Address or DNS Hostname field then click Next SGM automatically adds the seed node before displaying the Discovery panel Cisco Signaling Gateway Manager User Guide 78 15589 01 Chapter 3 Managing ITP Networks Using SGM _ WE Discovering the Network Figure 3 4 Discovery Panel 1 SGM Discovery Dialog File Edit Discovery Settings y Entire Network on Discover Network _ Delete Existing Data l0 x Help Discovered Nodes Primary al ITP MIB Name Aae CLLI Code Device evel Notes Events Status Status Reason 89542 Step6 Optional Specify the extent of the network discovery e To discover the entire network select the Entire Network checkbox This is called recu
360. nformation ITP Access Lists Tab To view information about all access lists associated with the selected signaling point select the ITP Access Lists tab For each linkset associated with the selected signaling point the ITP Access Lists section displays the following information Current Poll Interval Poll interval used to collect data for the table Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll Linkset Name of the linkset for which access lists are being displayed In Inbound access lists for the linkset If the linkset has no inbound access lists this field displays None Out Outbound access lists for the linkset If the linkset has no outbound access lists this field displays None List Access list number configured on the node and applied to the linkset ITP uses access list numbers 2700 through 2799 Access List List of commands in the access list Route Detail Tab To view detailed information about routes associated with the selected signaling point including dynamic and shadow routes select the Route Detail tab The Route Detail table displays the following information for the selected signaling point Current Poll Interval Poll interval used to collect data for the table Last Poll Time the last poll was run This field initially displays the phras
361. ng yellow ball The link is active and traffic is flowing but one or more of the following situations has occurred The link is congested The link has exceeded the defined Receive Utilization or Send Utilization One or more of the local or remote IP addresses defined for SCTP is not active e Status Reason Reason for the current status of the link Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Cisco Signaling Gateway Manager User Guide P3468 i 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets i Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the
362. ng Points in the left pane of the SGM Main Window SGM displays the Signaling Point Window Figure 3 30 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points Figure 3 30 Signaling Point Window SGM Main Window sgm sun28 i Efe oj x File Edit View Products Help o eats Node Name means Hee Notes Even Status Reason Cf Signaling Points 1 20 3 net3 sgm 75 80c net3 1 20 3 ITU NationalSpare Warming Linkset Inactive Cf Linksets 1 20 4 net4 sgm 75 80c net4 1 20 4 ANSI NationalSpare Warning Linkset Inactive C Links 1 61 1 netl sgm 26 61d nett 1 61 1 ANSI National Warning Linkset Inactive 1 60 3 net3 sgm 26 61c net3 1 60 3 ITU NationalSpare Warning Linkset Inactive 1 60 4 net4 sgm 26 61c net4 1 60 4 ANSI NationalSpare Warning Linkset Inactive 1 60 5 net5 sgm 26 61 net5 1 60 5 China NationalSpare Warning Linkset Inactive 1 83 0 net0 sgm 26 63b neto 1 83 0 ITU Nationa Warning Linkset Inactive 1 82 0 net0 sgm 26 63a net0 1 82 0 ITU Nationa Warning Linkset Inactive 1 84 2 net2 sgm 26 63 net2 1 84 2 China Nationa Warning Linkset Inactive 1 94 0 net0 172 18 16 94 netO 1 94 0 ITU Nationa Warning Linkset Inactive 1 941 nett 172 18 16 94 nett 1 941 ANSI National Waring Linkset Inactive 1 94 2 net2 172 18 16 94 net2 1 94 2 China Nationa Warning Linkset Inactive 1 94 3 net3 172 18 1
363. nksets from Custom Reports When you generate a custom accounting statistics or network statistics report SGM enables you to exclude one or more specific linksets from the report To generate a report that excludes the linksets listed in the user defined linksets exclude file create the file then specify default in place of the node list argument in the sgm accstats or sgm linkstats command Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W For example the following command generates an accounting statistics report that excludes the linksets specified in the linksets exclude file sgm accstats default Keep in mind the following considerations If you installed SGM in the default directory opt then the linksets exclude file is located at opt CSCOsgm reports etc linksets exclude If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the reports etc linksets exclude file is located in that directory Each line in the linksets exclude file must contain a single linkset name that matches exactly the real fully qualified linkset name of the linkset including the node name and signaling point name For example sgm 75 59a cisco com net0 linkset2 sgm 26 51a cisco com net1 linkset1 Wildcard matching is not supported If a linkset appears in both the
364. nterface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Nodes If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Configuration Data Tab Descriptive Information To view descriptive information for the selected node select the Configuration Data tab The Descriptive Information sub section displays the following information for the selected node e MIB Level MIB conformance level used by the ITP such as ITP MBS amp Note ITP Version and MIB Level might not have a one to one correspondence because multiple ITP versions can use the same MIB level if there are no c
365. o select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box e Time Window mins Drop down list box used to specify the length of time displayed in the Bits Sent Chart or Bytes Sent Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Cisco Signaling Gateway Manager User Guide P3226 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i Bits Sent Chart or Bytes Sent Chart Displays the Bits Sent Per Sec or Bytes Sent Per Sec for the link as a function of time To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the number of bits or bytes as set in the Preferences window sent per second for that data point To remove the data for a link from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins f
366. ocesses not managed by the Process Manager Name Process ID Is Running sgmJSPServer 22817 true sgmNameServer 22800 true sgmProcessManager 23079 true sgmWebServer 22830 true Update Close 89631 The Server Status Information window displays the following information about polling e Current Poll Interval Poll interval used to collect data for the table e Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll To force an immediate poll at any time and to refresh the Server Status Information window with the latest data click Update To close the Server Status Information window at any time click Close The Processes section displays the following information about the processes that are managed by the SGM serve Process Manager e Name Name of the process such as sgmDataServer e WVersion Version number of the process application such as 3 0 0 L1 e Process ID Number to uniquely identify the process Cisco Signaling Gateway Manager User Guide 78 15589 01 E 3 275 Chapter3 Managing ITP Networks Using SGM W Viewing Server Status Information State Current state of the process Valid values are Initial yellow ball Process is being initialized Starting yellow ball Process has been started but is not yet in Ready state Ready gre
367. of space remaining before generating network statistics reports enter the sgm statreps diskcheck nodiskcheck command To verify the disk space enter sgm statreps diskcheck This is the default setting To not verify the disk space enter sgm statreps nodiskcheck To specify whether SGM is to display a gray background in the Send Utilization or Receive Utilization cell in a network statistics report if the following condition is met Current Utilization gt factor Long Term Utilization enter the sgm statreps utilratio command The default value for factor is 1 5 To specify whether SGM is to display a gray background in the InSrv cell in a network statistics report if the following condition is met Current In Service lt factor Long Term In Service enter the sgm statreps servratio command The default value for factor is 0 95 To set the maximum number of days SGM is to archive hourly network statistics reports enter the sgm statreps hourlyage or sgm rephourlyage command The default setting is 31 days To set the maximum number of days SGM is to archive daily network statistics reports enter the sgm statreps dailyage or sgm repdailyage command The default setting is 90 days To set the maximum number of days SGM is to archive custom network statistics reports enter the sgm repcustage command The default setting is 10 days To specify whether SGM is to show real node names or display names in Web pages
368. of the following procedures e Select View gt Show Topology from the SGM Main Menu e Right click a signaling point linkset link or event then select View gt Center in Topo in the right click menu SGM displays the Topology window Figure 3 57 Cisco Signaling Gateway Manager User Guide 78 15589 01 PE Chapter3 Managing ITP Networks Using SGM HI Viewing the Topology of the Network Figure 3 57 Topology Window MA SGM Topology Window sgm sun28 o x File Edit View Products Topology Tools Help Axa 2 Q alan BN 4 Excluded Signaling Points r f Tables New Signaling Points Node Name Status 1 94 1 netl 172 18 16 War 1 94 2 net2 172 18 16 War 1 94 3 net3 172 18 16 War 1 94 4 net4 172 18 16 War 1 94 5 net5 1721816 War 223 sgm 26 52c Active 5 1 1 sgm 26 51a Active Bide sgm 26 51b War 5 10 1 sgm 75 70a War 5 10 2 sgm 75 70b War 5 10 3 sgm 75 70c War 5 10 4 sgm 75 70d War 5 2 1 sgm 26 52a Var 5 2 2 sgm 26 52b War see 5 2 4 sgm 26 52d Active ip 5 3 1 sgm 26 53a War om Sara sgm 26 53b Active Ae 5 3 3 sgm 26 53c Active OF 5 3 4 sgm 26 53d War 5 9 3 sgm 75 59a War Ar Name lgnor Status pS 4 ZZ gt PY era I View DEFAULT jeffroor w2k04 amer cisco com z The Topology Window displays tabular informatio
369. of the node associated with the event If there is no node associated with the event None is displayed SP Name of the signaling point associated with the event If there is no signaling point associated with the event None is displayed Linkset Name of the linkset associated with the event If there is no linkset associated with the event None is displayed 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Nodes e Link Name of the link associated with the event If there is no link associated with the event None is displayed e Message Text of the message You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Syslog Tab To view all messages in the ITP system log for the selected node select the Syslog tab The Syslog table displays the following information for the selected node e Current Poll Interval Poll interval used to collect data for the table e Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll e Timestamp Date and time of the syslog message from the ITP e Severity Severity of the syslog message Possible values are Alert Messages that require immediate action Critical Critical cond
370. of these commands see the SGM Commands and Descriptions section on page B 2 Linksets Tab Links To view information about the links that are associated with the selected signaling point select the Linksets tab SGM displays the linksets in the top table and the links in the bottom table To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details By default SGM displays all of the columns in the Link Table except Internal ID Congestion Level and Last Status Change To display these columns or to hide other columns see the procedures in the Modifying Linkset Table Column Settings section on page 5 18 The Link Table displays the following information about links that are associated with the selected signaling point e Internal ID Internal ID of the link The internal ID is a unique ID for every event linkset link signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Node Name of the node associated with the link e Signaling Point Name of the signaling point associated with the link
371. olumn header To display only the top 100 or bottom 100 records based on the column by which the table is sorted click the Top 100 menu option Ifthe column is sorted in descending order displays only the top 100 records Ifthe column is sorted in ascending order displays only the bottom 100 records To switch between the two displays left click the column header Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W e To display only the top 300 or bottom 300 records based on the column by which the table is sorted click the Top 300 menu option Ifthe column is sorted in descending order displays only the top 300 records Ifthe column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header e To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option Ifthe column is sorted in descending order displays only the top 500 records Ifthe column is sorted in ascending order displays only the bottom 500 records To switch between the two displays left click the column header e To display up to 15 000 records in the table click the Max menu option e To display only records for links that are not of type SCTP click the NoSCTP menu option
372. on If either of these situations occurs do not delete the signaling point again Instead perform one of the following actions e Label the signaling point Unmanaged See the Unmanaging and Managing a Signaling Point section on page 3 169 for more details e Remove the signaling point from your view See the Working with Views section on page 3 26 for more details Note If you delete a signaling point from the SGM database the signaling point is deleted for all SGM clients and views connected to that SGM server To delete a signaling point from the SGM database use one of the following procedures e Select one or more signaling points in a window then select Edit gt Delete from the SGM Main Menu e Right click a signaling point in a window then select Delete Item in the right click menu You cannot delete more than one signaling point at a time from the right click menu SGM asks you to confirm the deletion e Select Yes to delete the selected signaling points SGM deletes the signaling points from the SGM database e Select No to return to the window without deleting any signaling points from the SGM database You can also use the sgm delete sp command to delete one or more signaling points from the SGM database See the SGM Commands and Descriptions section on page B 2 for more information on the use of this command Cisco Signaling Gateway Manager User Guide Eag 78 15589 01 _ Chap
373. on Dialog l xj File Help IP Address Range Poll Interval PERIERE Read Community Timeout secs Retries mins public 1 2 15 IP Address Range or Hostname eres Read Community public Timeout secs 1 Retries 2 Poll Interval mins 15 Add Update 89633 The SNMP settings table displays SNMP information for nodes in SGM Step 3 Optional To delete a node select it and click Delete Cisco Signaling Gateway Manager User Guide 78 15589 01 a 33 Chapter3 Managing ITP Networks Using SGM WE Configuring SNMP Step 4 Step 5 Step 6 Step7 Optional To change the IP address or DNS name of a node select the node and enter the new address or name in the IP Address Range or Hostname field e IP addresses use the format x x x x where each x has one of the following values An integer in the range 0 through 255 A range of integers separated by a dash such as 10 60 An asterisk which is equivalent to specifying 0 255 e Unlike IP addresses you cannot specify a range of node names or use wildcards in node names Each node name corresponds to a single node in the network The default value for this field is the IP address which SGM uses for all nodes not covered by other IP address ranges or names Click Update to apply the new IP address to the selected node Optional Nodes use SNMP community names for read access to the information m
374. on for the selected link Sent Per Sec Number of packets sent by the linkset per second This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Received Per Sece Number of packets received by the linkset per second This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Drops Total number of packets that have been dropped by the linkset Statistics Tab Bit Information or Byte Information To view bit information for the selected linkset or byte information if you cleared the Show Details in Bits Instead of Bytes checkbox in the Preferences Window select the Statistics tab The Bit Information or Byte Information sub section displays the following information for the selected linkset Sent Per Sec Number of bits or bytes as set in the Preferences window sent by the linkset per second This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Received Per Sec Number of bits or bytes as set in the Preferences window received by the linkset per second This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates 78 15589 01 Cisco Signaling Gateway Manager User G
375. on panel Figure 3 73 Figure 3 73 GTT Configurator Showing Address Conversion Tab he SGM GTT Configurator sgm sun28 gtt3 ansi edit mode iojxj File Edit View Help Selectors andGTA AppGroup MAPs CPC Address Conversion Address Conversion Table 0 Entries Conversion Entry Table 0 Entries Name In Address Out Address Selector Table 0 Entries Name Translation Type Pre Address Conversion PostAddress Conversion Qos p33 o All sp3 3 All a 10 All w ia Ww D oO 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table The Address Conversion Table displays the following information Name Name of the GTT address conversion table Enter a 1 to 12 character name Numbering Plan China and ITU only Numbering plan associated with the address conversion table For all addresses that are converted the numbering plan is converted to the value of this field The valid range is 0 to 15 Nature of Address Indicator China and ITU only Nature of address indicator associated with the address conversion table For all addresses that are converted the nature of address indicator is converted to the value of this field The valid range is 0 to 127 The Conversion Entry Table displays the following information In Address Input SCCP address entry Enter an address
376. or tThe default color is coral None tThe default color is white Normal tThe default color is light green Warning The default color is yellow You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information e Note lIndicates whether there is a note associated with the event e Time Date and time the event was logged e Ack By If you have not implemented SGM User Based Access name of the device that last acknowledged the event If you have implemented SGM User Based Access name of the user who last acknowledged the event If no one has acknowledged the event this field is blank Cisco Signaling Gateway Manager User Guide ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Events i Ack Time Date and time the event was last acknowledged or unacknowledged Node Name of the node associated with the event If there is no node associated with the event None is displayed SP Name of the signaling point associated with the event If there is no signaling point associated with the event None is displayed Linkset Name of the linkset associated with the event If there is no linkset associated with the event None is displayed Link Name of the link associated with the event If there is no link associated with the event None is displayed Message Text of the message You can c
377. or sgm linkstats command The node name must match exactly the node name as discovered by SGM including the domain name For example the following command generates an accounting statistics report for node sgm 2600a cisco com sgm accstats sgm 2600a cisco com To generate a report that includes only the nodes and signaling points listed in the user defined nodes include file create the file then specify default in place of the node list argument in the sgm accstats or sgm linkstats command This is also the default setting for this command if you do not specify a node list keyword For example the following command generates an accounting statistics report that includes only the nodes and signaling points specified in the nodes include file sgm accstats default Cisco Signaling Gateway Manager User Guide ETE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W Keep in mind the following considerations Ifyou installed SGM in the default directory opt then the nodes include file is located at opt CSCOsgm reports etc nodes include If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the reports etc nodes include file is located in that directory Each line in the nodes include file must contain a single node name or node name and signaling point name that matches exactly the real fully
378. or that data point To remove the data for a link or for the average from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset Cisco Signaling Gateway Manager User Guide cag 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Links i e SLC Displays up to 17 color coded icons One for each link SLC in the Received Utilization Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the average from the chart click the icon in
379. ork If you suspect that SGM did not discover all of the nodes see the Verifying Discovery section on page 6 1 for troubleshooting information You might need to add more seed nodes and run Discovery again When you are satisfied that SGM discovered all of the nodes in the network save the list of seed nodes in a seed file using one of the following procedures e To save the changes you have made to the seed file without changing the name of the file select File gt Save from the Discovery Dialog menu e To save the changes you have made to the seed file with a new name select File gt Save As from the Discovery Dialog menu SGM displays the Save File Dialog Seed File List dialog Figure 3 6 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM WE Discovering the Network Figure 3 6 Save File Dialog Seed File List Dialog MA SGM Save File Dialog x Seed File List a a Type Name Last Modified Size bytes Filename _ Make this my preferred startup option OK Cancel Help 0 Files 89626 The Save File Dialog Seed File List dialog contains the following fields e Type lIcon indicating whether the item in the table is a file or a folder e Name Name of the seed file or folder e Last Modified Date and time the seed file or folder was last modified e Size bytes Size of the seed file or folder in bytes
380. orking with Linksets Hi Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 The Viewing Detailed Information for a Link section on page 3 175 displays additional information about the causes of link failures The Viewing Detailed Information for a Linkset section on page 3 42 displays additional information about the causes of linkset failures 78 15589 01 Cisco Sig
381. ote IP Address Information SCTP Links Only To view detailed M2PA peer remote IP address information for the selected SCTP link select the M2PA Peer Config Details tab The Remote IP Address Information sub section displays the following information for the selected link e IP Address Remote IP addresses associated with the link e Uptime Time each remote IP address associated with the link has been up in weeks days hours minutes and seconds e Retry Timeout msecs Time in milliseconds that SGM waits between attempts to connect to the remote IP address e Maximum Retries Maximum number of times SGM will attempt to connect to the remote IP address e Retries Number of times SGM has attempted to connect to the remote IP address Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links Ti M2PA Peer Config Details Tab Transmission Configuration Information To view detailed M2PA peer transmission configuration information for the selected link select the M2PA Peer Config Details tab The Transmission Configuration Information sub section displays the following information for the selected link MTU Maximum transmission unit MTU size to be used by this SCTP association This is the smallest MTU size supported by any of the IP addresses used by the SCTP association In Streams Inbound streams as negotiated when the SCTP assoc
382. otes Tab To view notes for the selected link select the Notes tab The Notes section displays e Notes associated with the selected link in the left column e Notes associated with the adjacent link in the right column e The date and time the notes associated with each link were last updated or the phrase Not Set if there are no notes associated with the link e The phrase No Notes if there are no notes associated with the link Recent Events Tab To view information about all recent events associated with the link select the Recent Events tab SGM displays the Recent Events table for the link Figure 3 38 Figure 3 38 Recent Events Table for a Link HTSGM Main Window sgm sun28 O x File Edit View Products Help 2664e_to_26 i 2664e_to_26 7257b_to_72 7257b_to_72 7257b_to_72 7570a_to_26 7570a_to_26 7570a_to_75 7570a_to_75 7570a_to_75 7570a_to_75 7570a_to_to 7570b_to_26 7570b to_26 7570b_to_75 7570c_to_26 7570c_to_26 7570c_to_75 7570c_to_75 7570d_to_26 gt g 7570d_to_26 7570d_to_ta 7580a_to_26 sico v 4 Configuration Data Status Summary Notes Recent Events yEryg anono Ack Category Severity Time Message Status Normal 06 45 12 3 20 03 Link sgm 26 61 cisco corn 1 60 0 net0 2661c_to_7580a0 0 added in state Acti Status Normal 06 44 55
383. otocol SCTP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual links nor does it display real time data or accounting statistics for virtual links Send Util or Send Erls Average Send Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for the specified date and hour If the planned send capacity is not set for the link this field displays NoCap Cisco Signaling Gateway Manager User Guide P3384 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W L Term Send Util or L Term Send Erls Long term average Send Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window since SGM polling began for the link or since SGM last reset the averages as a result of bad data If the planned send capacity is not set for the link this field displays NoCap Recv Util or Recv Erls Average Receive Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for the specified date and hour If the planned receive capacity is not set for the lin
384. ou installed SGM in the default directory opt then the linksets include file is located at opt CSCOsgm reports etc linksets include If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the reports etc linksets include file is located in that directory Each line in the linksets include file must contain a single linkset name that matches exactly the real fully qualified linkset name of the linkset including the node name and signaling point name For example sgm 75 59a cisco com net0 linkset2 sgm 26 51a cisco com net1 linkset1 Wildcard matching is not supported If a linkset appears in both the linksets include file and the linksets exclude file it is excluded That is excluding a linkset overrides including the same linkset If you specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the linksets include file Excluding Specific Nodes from Custom Reports When you generate a custom accounting statistics or network statistics report SGM enables you to exclude one or more specific nodes or signaling points from the report To generate a report that excludes the nodes and signaling points listed in the user defined nodes exclude file create the file then specify default in place of the node list argument in the sgm accstats or sgm linkstats command For example the following command generates an accounting statisti
385. oute Table gt From File from the SGM Main Menu select the name of a route table file then click OK If the selected route table file contains incorrect linkset entries for example if your network configuration changed since the last time the route table file was saved SGM displays the Replace Linkset Dialog Figure 3 64 Figure 3 64 Replace Linkset Dialog aa Replace Linkset Dialog x Linksets That Are No Longer Valid 6Entries 2651a_to_2651b Linkset Replacement Choices Auto Replace with Linkset 2651a_to_2651d Remove Entries Containing Selected Linkset Apply Cancel Help 74874 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Editing an ITP Route Table File The Replace Linkset Dialog enables you to quickly replace incorrect linkset entries in route table files To replace an incorrect linkset with a correct linkset select an incorrect linkset in the Linksets That Are No Longer Valid table then select a correct linkset from the Auto Replace with Linkset drop down list box then click Apply SGM automatically replaces the incorrect linkset with the selected correct linkset in all affected entries in the route table file Toremove all entries that contain an incorrect linkset from the route table fie select an incorrect linkset in the Linksets That Are No Longer Valid table then select t
386. oute table files See the SGM Commands and Descriptions section on page B 2 for information about the use of this command To delete a route table file from the route table file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog Route Table File List dialog To close the Save File Dialog Route Table File List dialog without saving the route table file or saving any changes to the route table file list click Cancel Optional To exit the Route Table Dialog without saving any changes click Cancel 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Step 14 Step 15 Copy the modified route table file from the SGM routes directory to a location that the ITP can reach via TFTP TFTP the modified route table file back to the ITP Editing a Global Title Translation Table amp SGM enables you to configure Global Title Translation GTT entries using the SGM GUI A global title is an application address such as an 800 number calling card number or mobile subscriber identification number GTT is the process by which the Signaling Connection Control Part SCCP translates a global title into the point code and subsystem number S
387. p 1 Log in as the root user as described in the Becoming the Root User Solaris Only section on page 3 2 or as a super user as described in the Specifying a Super User Solaris Only section on page 4 22 Step2 Enter the following commands cd opt CSCOsgm bin sgm accstats node list id tag sort option quiet e Optional To include or exclude specific nodes or linksets in the report use the node list argument See the following sections for more information Including Specific Nodes in Custom Reports page 3 374 Including Specific Linksets in Custom Reports page 3 376 Excluding Specific Nodes from Custom Reports page 3 377 Excluding Specific Linksets from Custom Reports page 3 378 e Optional If you specify a node list you can also specify an id tag to identify the report The id tag can be any meaningful character string but it cannot contain any spaces The default value for id tag is the process ID of the sgm accstats command e Optional To specify a sort order for the report specify one of the following keywords for the sort option argument sdp Sort based on the destination point code DPC of the node in descending order sno Sort based on the node name in ascending order sop Sort based on the originating point code OPC of the node in descending order srb Sort based on number of bytes received in descending order srm Sort based on number of MTP3 MSUs received
388. pecific linkset select a linkset and click Pass or Fail OPC Originating point code of the traffic which is a unique identifier for each set of statistics To see only statistics that match a specific OPC for a given linkset find the linkset and click the point code DPC Destination point code of the traffic To see only statistics that match a specific DPC for a given linkset find the linkset and click the point code SI Service indicator which indicates the type of SS7 traffic such as ISUP or SCCP To see only detailed information for a specific type of SI click the SI type Send MSUs Total number of MTP3 MSUs sent on the specified date 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports Recv MSUs Total number of MTP3 MSUs received on the specified date Send Bytes Total number of bytes sent on the specified date Recv Bytes Total number of bytes received on the specified date If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field SGM enables you to modify the way information is presented in the Accounting Statistics Custom Detail Report page You can sort the Accounting Statistics Custom Detail Report page based on the information in one of the columns See the Resizin
389. plays the custom link statistics summary report which is acustom summary of statistics for all links known to SGM when the report was generated 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports The Link Statistics Custom Detail Report page displays the following information Number and Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order ID Internal ID assigned by SGM of the selected hourly link statistics summary report To see the entire detailed report click the ID SGM displays the Link Data Record page for that link date and hour in text format The Link Data Record can be useful when the TAC is debugging problems Hour Hour for which the link statistics summary report was created for the specified date Node Name of node for the link To see statistics for only a selected node click the node name Inst Name Name of instance for the link Sig Point Name of signaling point for the link To see statistics for only a selected signaling point click the signaling point Link Name Name of the link To see statistics for only a selected link click the link name Type Type of link Possible link types are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed pr
390. plays the following information for the selected link e Internal D Internal ID of the event The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Ack lIndicates whether the event has been acknowledged Toacknowledge an unacknowledged event use the Acknowledge toolbar button To make a previously acknowledged event unacknowledged use the Unacknowledge toolbar button e Category Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event such as the deletion of a node signaling point linkset or file Discover Discovery event such as Discovery beginning Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed Cisco Signaling Gateway Manager User Guide 3184 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i OverWrite OverWrite event An existing file such as a seed file or route
391. point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Ack lIndicates whether the event has been acknowledged Toacknowledge an unacknowledged event use the Acknowledge toolbar button To make a previously acknowledged event unacknowledged use the Unacknowledge toolbar button e Category Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event such as the deletion of a node signaling point linkset or file Discover Discovery event such as Discovery beginning Cisco Signaling Gateway Manager User Guide eag 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Events i Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed Over Write OverWrite event An existing file such as a seed file or route file has been overwritten Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the
392. popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details The Recent Events section enables you to perform event related tasks such as setting filters and acknowledging events For more information about these tasks see the Working with Events section on page 3 235 Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi The Recent Events table displays the following information for the selected signaling point Internal ID Internal ID of the event The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems Ack Indicates whether the event has been acknowledged To acknowledge an unacknowledged event use the Acknowledge toolbar button To make a previously acknowledged event unacknowledged use the Unacknowledge toolbar button Category Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event
393. pplication server Select this radio button and enter an application server name This field is mutually exclusive with Point Code 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table e Routing Indicator Routing indicator for the application group Select a value from the drop down list box Valid values are gt Route on the global title This is the default routing indicator pcssn Route on the point code and SSN e Subsystem Number Destination SSN for the application group Enter an integer in the range 2 through 255 Enter or select values for the new application group entry then click Add SGM adds the application group entry to the App Group Table When you are done adding application group entries click Close to close the App Group Add Dialog Step16 Optional To add a new MAP entry to a MAP Table select a MAP Table then use one of the following procedures e Select Edit gt Add from the GTT menu e Select Add from the right click menu SGM displays the MAP Add Dialog Figure 3 79 Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table Figure 3 79 MAP Add Dialog XY SGM Server sgm sun28 Netscape E File Edit Yiew Go Communicator Help Row Time 1 2003 03 20 18 00 15 2 2003 03 20 17 34
394. pter3 Managing ITP Networks Using SGM Working with Linksets W e SLC Displays up to 17 color coded icons One for each link SLC in the Send Utilization Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the average from the chart click the icon in this field To return the data to the chart click the icon again e Show threshold line for Draws a horizontal line on the Send Utilization Chart indicating the receive threshold for the selected link If you do not want to draw a threshold line select None This is the default setting e Scale to threshold Scales the Send Utilization Chart in order to draw the threshold selected in the Show threshold line for field To scale the chart select this checkbox To remove the scaling from the chart clear this checkbox This is the default setting The Scale to threshold checkbox is not available if the Show threshold line for field is set to None To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Cisco Signaling Gateway Manager User Guide 78 15589 01 PEN Chapter3 Managing ITP Networks Using SGM W Working with Linksets Charts Tab PktsRcvdPerSec To view real time packets received per second information for the selected link select the Charts tab SGM displays the P
395. ption to remove them e Last Status Change Date and time that the status of the link last changed e Status Current status of the link Possible values are Active green ball The link is currently fully functional Blocked red ball Traffic on this link is disabled by protocol Failed red ball An error is preventing traffic from flowing on this link or the associated linkset has been set to Shutdown status A link can be Failed from an MTP3 perspective but control messages might still be sent or received on the link resulting in changing packet second and bit second rates The rates might also be different at each end of the link depending on the reason for the failure and the timing related to each endpoint InhibitLoc blue ball A local ITP administrator has set the link to prevent traffic from flowing InhibitRem blue ball A remote ITP administrator has set the link to prevent traffic from flowing Shutdown blue ball An ITP administrator has set the link to prevent traffic from flowing 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Linksets Unknown red ball Either the node associated with this link has failed to respond to an SNMP request or SGM found that the link no longer exists When you physically delete a link the Status field displays Unknown until you delete the link from the SGM database Warni
396. pup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Viewing Detailed Information for a Link SGM can display detailed information about a selected link including its associated node status and other information To display detailed information for a link use one of the following procedures Select Links in the left pane of the SGM Main Window right click a link in the right pane then select View gt Configuration Details in the right click menu Select the turner beside Links in the left pane of the SGM Main Window then select a link SGM displays the Link Details Window Figure 3 37 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Managing ITP Networks Using SGM W Working with Links Figure 3 37 Link Details Window T SGM Main Window sgm sun28 5 x File Edit View
397. r to performing local GTT translation If there is an address conversion table name in this field the referenced table must exist and it must contain at least one address conversion entry If this field is blank no address conversion is needed 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table e Post Conversion Table name GTT address conversion table to apply after performing local GTT translation If there is an address conversion table name in this field the referenced table must exist and it must contain at least one address conversion entry If this field is blank no address conversion is needed e QoS Quality of service QoS class of the selector Select a value from the drop down list box Valid QoS classes range from 1 through 7 Select ALL if you want the selector to accept all QoS classes The default value is ALL Enter or select values for the new selector then click Add SGM adds the selector to the Selector Table When you are done adding selectors click Close to close the Selector Add Dialog Step13 Optional To add a new GTA entry to a GTA Table select a GTA Table then use one of the following procedures e Select Edit gt Add from the GTT menu e Select Add from the right click menu SGM displays the Selector Add Dialog Figure 3 76 Cisco Signaling Gateway Manager User Guide EXE 78 15
398. r User Guide E Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports Ifa linkset appears in both the linksets include file and the linksets exclude file it is excluded That is excluding a linkset overrides including the same linkset Ifyou specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the linksets include file See the Including Specific Nodes in Custom Reports section on page 3 374 for more information on the special include file e To exclude specific nodes or signaling points from reports create the user defined nodes exclude file and list the nodes and signaling points in the file Those nodes and signaling points will be excluded from automatically generated SGM accounting statistics and network statistics reports as well as from custom reports that were generated with the default keyword or no node list keyword at all on the sgm accstats or sgm linkstats command Keep in mind the following considerations Ifyou installed SGM in the default directory opt then the nodes exclude file is located at opt CSCOsgm reports etc nodes exclude If you installed SGM in a different directory or if you moved the report files directory using the sgm repdir command then the reports etc nodes exclude file is located in that directory Each line in the nodes exclude file must contain a single node name or node name and signaling point name tha
399. references File List Figure 3 71 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Figure 3 71 Load File Dialog GTT Preferences File List A SGM Load File Dialog x GTT Preferences File List Gi Type Name Last Modified Size bytes SGRIMES W2kK8 03 17 03 10 11 5 17437 b jeffmoor w2k04 a 03 20 03 06 28 2 16059 b sgm sun28 cisco 03 18 03 02 08 1 16343 OK Delete Cancel Help 89602 3 Files The Load File Dialog GTT Preferences File List contains the following fields e Type lIcon indicating whether the item in the table is a file or a folder e Name Name of the GTT preferences file or folder e Last Modified Date and time the GTT preferences file or folder was last modified e Size bytes Size of the GTT preferences file or folder in bytes e Number of Files Total number of GTT preferences files and folders displayed in bottom left corner To load a GTT preferences file enter the name of the file or select it in the list and click OK SGM loads the GTT preferences file closes the Load File Dialog GTT Preferences File List and returns to the GTT Configuration window To delete a GTT preferences file from the GTT file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file
400. releases 12 2 4 MB7 and 12 2 4 MB8 Allows local point codes in GTT tables 3 1 MB9 MB9a Corresponds to ITP software releases 12 2 4 MB9 and 12 2 4 MB9a Two or more entries in the same application group can have the same cost This is the default version in SGM 4 0 MB10 Corresponds to ITP software release 12 2 4 MB10 or greater Supports multiple instances on a single node SGM 3 0 does not support version 1 0 which corresponds to ITP software release 12 2 4 MB4 You can load a version 1 0 file into SGM but fields or features that are unique to version 1 0 are not displayed they are removed from the GTT file the next time it is saved and the file is saved as a version 2 0 file e WVariant SS7 p rotocol variant Valid variants are ANSI China ITU Cisco Signaling Gateway Manager User Guide P3330 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W e Instance ID ID of the instance used by the GTT Valid IDs are 0 to 7 The default instance ID is 0 If there is no instance associated with the GTT this field displays N A e Last Modified Date and time the GTT file was last modified e Total Entries Total number of entries in the GTT file Click OK to close the GTT Table Info Dialog Step 25 Optional To save the changes you have made to the GTT file or to modify the list of GTT files use one of the following procedures e To save the c
401. ress of the semantic check for the GTT file as well as any messages generated while checking the file To cancel the check click Cancel When the check is complete click OK SGM closes the Progress Dialog and returns to the Semantic Check GTT dialog To close the Semantic Check GTT dialog without checking the semantics of the GTT file click Cancel amp Note You can also use the sgm gttcheck command to semantics of a GTT file For more information on the use of this command see the SGM Commands and Descriptions section on page B 2 Step24 Optional To display basic information about the currently displayed GTT file select View gt GTT Table Info from the GTT menu SGM displays the GTT Table Info Dialog Figure 3 87 Cisco Signaling Gateway Manager User Guide 78 15589 01 BEN Chapter3 Managing ITP Networks Using SGM W Editing a Global Title Translation Table Figure 3 87 GTT Table Info Dialog HA SGM GTT Table Info Dialog x Filename gtt3 ansi version 4 0 variant ANSI Instance ID 3 Last Modified March 13 2003 4 42 56 PM Total Entries 15 Ka 89564 The GTT Table Info Dialog contains the following fields e Filename Name of the GTT file e Version Version of the file format to be used by the GTT Valid versions are 2 0 MB5 MB6 Corresponds to ITP software releases 12 2 4 MB5 and 12 2 4 MB6 Allows GTT translation to an application server 3 0 MB7 MB8 Corresponds to ITP software
402. ries the primary SNMP address If the primary is unavailable SGM tries the other IP addresses one by one in descending order e To assign a new primary SNMP address or to change the order of the secondary IP addresses use the Raise Priority and Lower Priority buttons to move the IP addresses up and down in the list 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Nodes You can also select IP addresses that you do not want SGM to use for SNMP polling This is useful for example to separate management traffic from SMS traffic To remove an IP address from the list click Remove The IP address is removed from the IP Addresses for SNMP list and appears in the Available ITP IP Addresses list and is no longer used by SGM for SNMP polling The Available ITP IP Addresses field lists all P addresses associated with this ITP node that you do not want SGM to use for SNMP polling SGM does not send SNMP queries to IP addresses in this list To enable an IP address for SNMP polling again select the address in the Available ITP IP Addresses list and click Add The IP address moves back into the IP Addresses for SNMP list and is again available for SNMP polling If you remove all IP addresses from the IP Addresses for SNMP list the node is effectively removed from the network and SGM automatically labels the node Unmanaged in all SGM windows At any time you can
403. right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the next valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links e SLC Displays up to 17 color coded icons One for each link SLC in the Send Utilization Chart up to 16 total links One for the average of all SLCs To remove the data for a link or for the average from the chart click the icon in this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Charts Tab PktsRcvdPerSec To view real time packets received per second information for the selected link select the Charts tab SGM displays the PktsRcvdPerSec chart Figure 3 42 Cisco Signaling Gateway
404. rk and from the SGM database and the procedures for doing so e Deleting a Link from Your Network page 3 233 e Deleting a Link from the SGM Database page 3 234 Deleting a Link from Your Network If you physically delete a known link from your network it remains in the SGM database and SGM labels it Unknown and it is the system administrator s responsibility to delete it from the SGM database if you choose to do so The Link Details Window also displays 1 in the Xmit Queue field SGM labels all associated nodes signaling points and linksets Warning When you redefine the link that is when you define a link with the same signaling link code ID SLC as the original link SGM rediscovers the link and labels it with the appropriate status such as Active 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Links Deleting a Link from the SGM Database Typically you delete a link in the SGM database for one of the following reasons e You have physically deleted the link from your network This is the most common reason for deleting a link from the SGM database e The link is Blocked Failed or Unknown you are aware of the reason and you no longer want to see it in SGM displays For example the link might be associated with a linkset that was removed from the network or it might be a previously discovered link associated with a test lab device
405. rk data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Configuration Data Tab Naming Information To view naming information for the selected node select the Configuration Data tab The Naming Information sub section displays the following information for the selected node e Display Name Name of the node e IP Address or DNS Hostname IP address or DNS name of the node as discovered by SGM However if you modified your preferences to identify nodes by their IP addresses then that is how the node is identified in this field For more information see the Modifying Preference Settings section on page 5 3 e CLLI Code COMMON LANGUAGE Location Identification Code for the node A CLLI code is a standardized 11 character identifier that uniquely identifies the geographic location of the node If the node has no CLLI code configured this field is blank e Icon Name Name of the graphic icon to assign to this node in topology maps SGM automatically assigns an appropriate icon to each discovered Cisco ITP and to Unknown nodes but you can use this field to assign a different icon When SGM discovers a single instance node it
406. rmation about the link such as a detailed description its location its service history and so on Click Save to save the annotations and exit the Edit Notes Dialog for a Link Viewing Notes for a Link SGM enables you to view the notes that have been attached to links To view a note right click a link in a window then select View gt Notes in the right click menu The Notes option is grayed out if there is no note associated with the selected link SGM displays the Link Notes dialog Figure 3 48 Figure 3 48 Link Notes Dialog Link Notes x Name 1 18 0 net0 7580a_to_2661c0 0 Name 1 60 0 net0 2661c_to_7580a0 0 Notes Last Updated 6 03 57 PM _ Notes Last Updated 6 03 57 PM Sample note for a link Sample note for a link 89598 Cisco Signaling Gateway Manager User Guide cka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i The Link Notes dialog displays the following information e Name Name of the link e Notes Last Updated Date and time the Notes field for the link was last updated e Notes Notes associated with the link Click OK to close the Link Notes dialog Deleting a Link After Discovery the links in your network are known to SGM and added to the SGM database Physically deleting links from your network is not the same as deleting them from the SGM database The following sections describe the differences between deleting links from your netwo
407. rning status and is not Ignored At least one link is available and can carry traffic e Status Reason Reason for the current status of the linkset Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use
408. rror SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current network data and begin a clean discovery of the ITP network If the status reason is still Unsupported Configuration enter the sgm clean command to restore the SGM server to a clean state such as would exist after a new installation of SGM For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 Configuration Data Tab Naming Information To view naming information for the selected signaling point select the Configuration Data tab The Naming Information sub section displays the following information for the selected signaling point e Name Name of the si
409. rsive discovery and it is the default setting Select this checkbox when you run Discovery for the very first time With this checkbox selected SGM discovers all seed nodes and attempts to manage them then attempts to discover and manage all ITP nodes that are adjacent to those seed nodes unless the nodes are connected by serial links only then attempts to discover and manage all ITP nodes that are adjacent to those nodes and so on until SGM has discovered the entire network e To rediscover only seed nodes clear the Entire Network checkbox This is called nonrecursive discovery With this checkbox cleared SGM discovers all seed nodes and attempts to manage them then labels all nodes that are adjacent to those seed nodes Unmanaged Cisco Signaling Gateway Manager User Guide 78 15589 01 Chapter3 Managing ITP Networks Using SGM Discovering the Network W If you run Discovery with Entire Network cleared then you run Discovery with Entire Network selected any Unmanaged nodes in the first Discovery are not rediscovered by the second Discovery To recover from this situation and generate a new complete and reliable SGM database you must perform one of the following procedures a Run Discovery again with both Entire Network and Delete Existing Data selected b Change the Unmanaged nodes to managed status See the Unmanaging and Managing a Node section on page 3 133 for more information c Poll
410. rver W Figure 3 92 Print Dialog Prine x General Page Setup Appearance Print Service Name Lexmark 3200 Series ColorFine w Status Accepting jobs Type Info Print To File Print Range Copies All Number of copies 1 Pages Print Cancel 74875 The Print dialog enables you to specify print settings such as which printer to print to whether to send output to a file the default location for the print file is your home directory and whether to print duplex When you are satisfied with your print settings click Print SGM prints the map To exit the Print dialog at any time without printing click Cancel Connecting to a New Server SGM enables you to connect the client to a new SGM server For example you can monitor two or more networks from the same SGM client simply by switching servers Or if you have two SGM servers monitoring the same network and one server fails the SGM client automatically switches to the secondary server 78 15589 01 Cisco Signaling Gateway Manager User Guide z Chapter3 Managing ITP Networks Using SGM W Connecting to a New Server Step 1 Step 2 Step 3 Step 4 Step 5 To connect the client to a new server Optional If you want to determine the default host name before you connect to the new server it is contained in the SERVER_NAME entry in the System properties file e If you installed SGM in the
411. rwrite that user s changes If you choose to do so the other user s changes are overwritten and lost If you choose not to do so your changes are lost unless you save the seed file to a different filename SGM stores the seed file in the seed file directory on the SGM server e Ifyou installed SGM in the default directory opt then the SGM seed file directory is opt CSCOsgm seeds e Ifyou installed SGM in a different directory then the SGM seed file directory is located in that directory To delete a seed file from the seed file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Save File Dialog Seed File List dialog To close the Save File Dialog Seed File List dialog without saving the seed file or saving any changes to the seed file list click Cancel 78 15589 01 Cisco Signaling Gateway Manager User Guide P Chapter3 Managing ITP Networks Using SGM WE Configuring Seed Files You can run Discovery multiple times to attempt to discover additional nodes based on the IP address defined in the Stream Control Transmission Protocol SCTP linksets If you are using a separate management VLAN to manage your nodes but private or unreachable IP addresses for your SCTP connectivity clear the Entire Network checkbox in the Discovery Dialo
412. s Each line in the special include file must contain a single node name or node name and signaling point name that matches exactly the real fully qualified node name of the node and each line must end with a colon For example sgm 75 59a cisco com sgm 26 51a cisco com To include a specific signaling point specify the node name and signaling point sgm 75 59a cisco com net0 sgm 26 51a cisco com net1 Wildcard matching is not supported Ifyou specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the nodes include linksets include nodes exclude and linksets exclude files if they exist Including Specific Linksets in Custom Reports When you generate a custom accounting statistics or network statistics report SGM enables you to limit the report to one or more specific linksets To generate a report that includes only the linksets listed in the user defined linksets include file create the file then specify default in place of the node list argument in the sgm accstats or sgm linkstats command For example the following command generates an accounting statistics report that includes only the linksets specified in the linksets include file sgm accstats default Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W Keep in mind the following considerations If y
413. s SLC 0 Time Window mins 60 7 sic 1 SLC 2 SLC 3 9 SLC 4 ReceivedUtilization SendUtilization PktsRevdPerSec PktsSentPerSec BitsRcvdPerSec BitsSentPerSec Drops SLC 5 SLC 6 1200 SLC 7 SLC 8 1100 1000 a00 800 e eoo 500 400 300 200 100 30 00 06 35 SLC 0 M1 amp 2 3 4 5 Reset Gridon Help Pe 8 Updated Node sgm 26 53a Erans view DEFAULT jeffmoor w2k04 amer cisco com S Cisco Signaling Gateway Manager User Guide 78 15589 01 a 377 Chapter3 Managing ITP Networks Using SGM W Working with Linksets The BitsRcvdPerSec chart displays the following information for the selected link e Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box e Time Window mins Drop down list box used to specify the length of time displayed in the Bits Received Chart or Bytes Received Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes e Bits Received Chart or Bytes Received Chart Displays the Bits Received Per Sec or Bytes Received Per Sec for the linkset as a function of time including data for up to 16 links To see the exact time and data coordinates for a data point left click the data point The coordinates are
414. s Total number of route table files and folders displayed in bottom left corner Cisco Signaling Gateway Manager User Guide 3 288 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 13 Editing an ITP Route Table File Wi To save the route table file with a new name use one of the following procedures e To save the file with a completely new name enter the new name and click OK e To save the file with an existing name overwriting an old route table file select the name in the list and click OK SGM saves the route table file with the new name closes the Save File Dialog Route Table File List dialog and returns to the Route Table Dialog amp Note If another user modifies and saves the route table file before you save your changes SGM asks if you want to overwrite that user s changes If you choose to do so the other user s changes are overwritten and lost If you choose not to do so your changes are lost unless you save the route table file to a different filename SGM stores the modified route table file in the route table file directory on the SGM server e If you installed SGM in the default directory opt then the SGM route table file directory is opt CSCOsgm routes e If you installed SGM in a different directory then the SGM route table file directory is located in that directory You can use the sgm routedir command to change the directory in which SGM stores ITP r
415. s Name I B Code l Routing Indicator Subsystem Number Application Server Name jegroup legroup A a S a i am 255 MAP Table Point Code 3 90 4 1 Entries CPC List 0 Entries Primary Pt Co J Primary ssnf Multiplicity Backup Pt Co J Backup ssn Re route er Adjacency CPC ListName Point Code 3 90 4 255 sol Gtt Table gtt3 ansi loaded 89562 The GTT Configurator window provides a set of tabs each of which launches a specific GTT panel Each panel is composed of a series of tables that contain GTT data Some of the tables might be blank at first while others are populated with rows of data You can edit the values in each row in each table either by typing over the current value or by selecting a new value from a drop down list box To reset a cell to its previous value press Esc If you have edited more than one cell in a row pressing Esc resets all cells in the row To commit your changes click outside the row Once you have committed your changes pressing Esc does not reset the cells in the row Step3 Optional SGM enables you to modify the following aspects of the GTT Configurator window to meet your needs e Size and location of the main GTT Configurator window e Variant and version of the last saved GTT file Cisco Signaling Gateway Manager User Guide cea 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W
416. s Change To display these columns or to hide other columns see the procedures in the Modifying Linkset Table Column Settings section on page 5 18 To see mouse over help popup for each column in the table place the cursor over a column header Cisco Signaling Gateway Manager User Guide 78 15589 01 m Chapter3 Managing ITP Networks Using SGM W Working with Links If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details The Link Window displays the following information Internal ID Internal ID of the link The internal ID is a unique ID for every event linkset link signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems Node Name of the node associated with the link Signaling Point Name of the signaling point associated with the link Linkset Name of the linkset associated with the link SLC Signaling link code SLC ID for the link Type Type of link Possible link types are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTPIP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol
417. s Dialog for a Linkset Figure 3 21 Cisco Signaling Gateway Manager User Guide 384 i 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets W Figure 3 21 Edit Notes Dialog for a Linkset SGM Edit Notes Dialog E Name 2651a_to_tg3 Note Last Updated Not Set Notes Name tg3_to_2651a Note Last Updated Not Set Notes 89581 If both ends of the linkset are known to SGM one is displayed in the top half of the Edit Notes Dialog for a Linkset the other in the bottom half If only one end is known to SGM only that end is displayed 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM W Working with Linksets The Edit Notes Dialog for a Linkset displays the name of the linkset and the date and time the Notes field for the linkset was last updated If there is no note currently associated with the linkset the Notes Last Updated field displays the value Not Set Step3 In the Notes field enter any important information about the linkset such as a detailed description its location its service history and so on Step4 Click Save to save the annotations and exit the Edit Notes Dialog for a Linkset Cisco Signaling Gateway Manager User Guide P 386 i 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Linksets i Viewing Notes for a Linkset SGM enables you to view the notes
418. s Only section on page 5 26 for more information Timestamp Date and time the event was logged Acknowledged Indicates whether the event has been acknowledged 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Events e Acknowledged By Name of the device that last acknowledged the event If no one has acknowledged the event this field is blank e Ack Timestamp Date and time the event was last acknowledged or unacknowledged e Node Name of the node associated with the event If there is no node associated with the event None is displayed e Signaling Point Name of the signaling point associated with the event If there is no signaling point associated with the event None is displayed e Linkset Name of the linkset associated with the event If there is no linkset associated with the event None is displayed e Link Name of the link associated with the event If there is no link associated with the event None is displayed e Notes Tab Displays notes associated with this event e Last Update Date and time the Notes field for this event was last updated If there is no note currently associated with this event this field displays the value Not Set e Notes Notes associated with this event If there is no note currently associated with this event this field displays the value No Notes Attaching a Note to an Event SGM
419. s all of the columns in the Recent Events panel except Internal ID Note Ack By Ack Time Node SP Linkset and Link To display these columns or to hide other columns see the procedures in the Modifying Event Table Column Settings section on page 5 19 To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details The Recent Events panel enables you to perform event related tasks such as setting filters and acknowledging events For more information about these tasks see the Working with Events section on page 3 235 The Recent Events panel displays the following information for the selected node e Internal ID Internal ID of the event The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Ack lIndicates whether the event has been acknowledged Toacknowledge an unacknowledged event use the Acknowledge toolbar button To make a previously acknowledged event unacknowledged use the Unacknowledge toolbar button e Category
420. s are HSL tThe link uses the SS7 over ATM Asynchronous Transfer Mode high speed protocol SCTP The link uses the Stream Control Transmission Protocol SCTP IP transport protocol Serial The link uses the serial SS7 signaling protocol Virtual The link is a virtual link which connects signaling point instances running on the same device SGM does not poll virtual links nor does it display real time data or accounting statistics for virtual links Send Util or Send Erls Average Send Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window for the specified date and hour If the planned send capacity is not set for the link this field displays NoCap Cisco Signaling Gateway Manager User Guide 93 350 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W L Term Send Util or L Term Send Erls Long term average Send Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window since SGM polling began for the link or since SGM last reset the averages as a result of bad data If the planned send capacity is not set for the link this field displays NoCap Recv Util or Recv Erls Average Receive Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences windo
421. s are deleted as new entries are added Allowed Events ITP parameter that specifies the absolute maximum for the Max Events field That is for this ITP device the Max Events field can range from 0 to the value specified by the Allowed Events field Index Event number assigned to the event by SGM Message Message text for the event Editing a Signaling Point SGM enables you to edit the following aspects of a signaling point Editing Signaling Point Properties page 3 163 Attaching a Note to a Signaling Point page 3 165 Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi Editing Signaling Point Properties To edit a signaling point s properties such as its name or associated icon right click the signaling point in a window select Edit gt Properties in the right click menu SGM displays the Edit Properties Dialog for a Signaling Point Figure 3 33 Figure 3 33 Edit Properties Dialog for a Signaling Point xl Name 1 18 0 net0 _ o icon Name SignalingPoint E By default the Name field displays the signaling point s point code and network name as discovered by SGM for example 1 22 0 net0 However you can use this field to specify a new more meaningful name for the signaling point keeping in mind the following considerations e The new name can be from 1 to 30 characters and can contain
422. s currently logged in and connected to the server Is Sleeping lIndicates whether the thread that is responsible for delivering messages is sleeping true or not false Sleep Time Time in seconds the thread that is responsible for delivering messages has been sleeping Queue Size Number of messages waiting to be sent to the SGM client 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Finding Information in a Window Finding Information in a Window Sometimes it can be difficult to find a specific piece of information such as a node name or event text in a window SGM enables you to search for a character string in the Node Signaling Point Linkset and Event Windows amp Note To find a specific signaling point or linkset in the Topology Window see Step 16 in the Viewing the Topology of the Network section on page 3 259 Related Topics e Working with Events page 3 235 e Working with Linksets page 3 37 e Working with Nodes page 3 91 To find a character string in a window Step 1 In the Node Signaling Point Linkset or Event Window select Edit gt Find from the SGM Main Menu SGM displays the Find dialog Figure 3 63 Figure 3 63 Find Dialog x what _ Match Case DESNEGA Find 2 Search Backward Close 89553 Step2 In the What field enter the character string for which you want SGM to search This can be an
423. s described in the Starting SGM section on page 2 2 Step2 Select Edit gt Network Discovery from the SGM Main Menu SGM displays the Discovery Dialog Figure 3 2 Figure 3 2 Discovery Dialog A SGM Discovery Dialog j je xj File Edit Help Seed Settings Discovery Seed Nodes No File Seed Details IP Address Range or Hostname Retries Timeout secs Read Community Poll Interval mins IP Address or DNS Hostname Add Node Next 1 89628 If you start the SGM client and the SGM database is empty including the very first time you start the SGM client SGM automatically opens the Discovery Dialog so you can run Discovery and populate the database Step3 Select the Seed Settings tab if it is not already selected SGM displays the Seed Settings panel which enables you to create save load and delete SGM seed files Seed files are lists of seed nodes which SGM uses to discover the nodes signaling points linksets and links in your network Cisco Signaling Gateway Manager User Guide 78 15589 01 a 37 Chapter3 Managing ITP Networks Using SGM WE Discovering the Network Step4 Load one or more seed nodes using one of the following procedures e Enter the name or IP address of a seed node in the IP Address or DNS Hostname field and click Add Node SGM displays details of the SNMP settings for the seed nodes in the right pane of the window
424. s in progress on this link Link availability control TLAC Changeover is in progress on this link Link availability control TLAC The last changeover operation failed on this link Link availability control TLAC Inhibit command will be retried Link availability control TLAC Management request in progress for this link Link availability control TLAC Signalling point is in the process of a restart Signalling routing control TSRC Changeover request is complete 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Working with Links Signalling routing control TSRC Adjacent Signalling Point is restarting Link availability control TLAC Link has been inhibited by a local management operation Link availability control TLAC LInk has been inhibited by a remote management operation Link availability control TLAC Link is blocked because of a local processor outage Link availability control TLAC Link is blocked because of a remote processor outage e Link Test Results Indicates the results of the link test Possible results are No Errors tThe link did not detect any errors Undefined OPC Origination Point Code A signaling link test message was received with an undefined OPC This can occur when a serial link is connected incorrectly or when an SCTP link is configured incorrectly This differs from Incorrect OPC because the signaling point is u
425. s only the top 300 records If the column is sorted in ascending order displays only the bottom 300 records To switch between the two displays left click the column header 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports e To display only the top 500 or bottom 500 records based on the column by which the table is sorted click the Top 500 menu option Ifthe column is sorted in descending order displays only the top 500 records Ifthe column is sorted in ascending order displays only the bottom 500 records To switch between the two displays left click the column header e To display up to 15 000 records in the table click the Max menu option e To reset the Top preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option Viewing the Daily Accounting Statistics Export Files The Daily Accounting Statistics Export Files page displays all archived SGM daily accounting statistics reports for the server to which you are connected stored as downloadable Zip files To access the Daily Accounting Statistics Export Files page select Accounting Export from the menu bar of any SGM Network Statistics or Accounting Statistics Web page On the Daily Accounting Statistics Export Files page the Zip files are archived by date For example sgmAccStats DailyDetail 2002 10 15 c
426. s presented in the Linkset Statistics Daily All Hours Report and Linkset Statistics Hourly Report pages You can sort the pages based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details To display only the top 10 or bottom 10 records based on the column by which the table is sorted click the Top 10 menu option Ifthe column is sorted in descending order displays only the top 10 records Ifthe column is sorted in ascending order displays only the bottom 10 records To switch between the two displays left click the column header To display only the top 20 or bottom 20 records based on the column by which the table is sorted click the Top 20 menu option Ifthe column is sorted in descending order displays only the top 20 records Ifthe column is sorted in ascending order displays only the bottom 20 records To switch between the two displays left click the column header To display only the top 50 or bottom 50 records based on the column by which the table is sorted click the Top 50 menu option Ifthe column is sorted in descending order displays only the top 50 records Ifthe column is sorted in ascending order displays only the bottom 50 records To switch between the two displays left click the column header 78 15589 01 Cisco Signaling Gateway Manager User Guide Chapter3 Mana
427. scription of the sgm statreps iplinks noiplinks command in the SGM Commands and Descriptions section on page B 2 NullCaps Indicates whether SGM is to include links that do not have planned send and receive capacities in network statistics reports For more information see the description of the sgm statreps nullcaps nonullcaps command in the SGM Commands and Descriptions section on page B 2 TimeMode Indicates the time mode for dates in network statistics reports For more information see the description of the sgm statreps timemode 12 24 command in the SGM Commands and Descriptions section on page B 2 Cisco Signaling Gateway Manager User Guide P3396 I 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W DiskCheck Indicates whether SGM is to verify that a disk has at least 10 MB of space remaining before generating network statistics reports For more information see the description of the sgm statreps diskcheck nodiskcheck command in the SGM Commands and Descriptions section on page B 2 UtilRatio Indicates whether SGM is to display a gray background in the Send Utilization or Receive Utilization cell in a network statistics report if the following condition is met Current Utilization gt factor Long Term Utilization For more information see the description of the sgm statreps utilratio command in the SGM Commands and
428. se 12 2 4 MB4 trap settings are enabled SCTP Remote Address Change Linkset State Change Link State Change Link Congestion State Change Link Receive Utilization Change Link Send Utilization Change Route State Change GTT MAP State Change Release 3 Trap Settings Indicates whether the following ITP release 12 2 4 MB5 through 12 2 4 MB9a trap settings are enabled ASP State Change AS State Change SGMP State Change This column might not be displayed if the ITP does not support ITP release 12 2 4 MB5 through 12 2 4 MB9a traps Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W e Release 4 Trap Settings Indicates whether the following ITP release 12 2 4 MB 10 trap settings are enabled Linkset State Change Link State Change Link Congestion State Change Link Receive Utilization Change Link Send Utilization Change Route Destination State Change Route Mgmt State Change Route Table Load GTT MAP State Change GTT Table Load ASP Congestion Change SGMP Congestion Change This column might not be displayed if the ITP does not support ITP release 12 2 4 MB10 traps e IP Address IP address of a host to which the node sends traps e Port Port to which the node sends traps e Trap Version Trap version sent to this IP address and port e Community String SNMP community name used by the node for read a
429. selected link e Type tType of interface such as Ethernet e MTU Size in bytes of the largest datagram that can be sent or received on the interface e Speed Bits Sec Estimate in bits per second of the interface s current bandwidth If the interface does not vary in bandwidth or if no accurate estimate can be made this field displays the nominal bandwidth Cisco Signaling Gateway Manager User Guide cea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i IP Address SCTP links only IP address corresponding to the media dependent physical address If the interface does not have such an address for example a serial line this field displays N A IP Mask SCTP links only Subnet mask corresponding to the media dependent physical address If the interface does not have such an address for example a serial line this field displays N A Physical Address SCTP links only Address of the interface at the protocol layer immediately below the network layer in the protocol stack If the interface does not have such an address for example a serial line this field displays N A Interface Details Tab Status Information To view detailed interface status information for the selected link select the Interface Details tab The Status Information sub section displays the following information for the selected link ITP Uptime Time the link has been up
430. ser Guide eag 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Step 11 Step 12 Editing an ITP Route Table File Wi e Size bytes Size of the route table file or folder in bytes e Number of Files Total number of route table files and folders displayed in bottom left corner To load a route table file enter the name of the file or select it in the list and click OK SGM loads the route table file closes the Load File Dialog Route Table File List and returns to the Route Table Dialog To delete a route table file from the route table file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog Route Table File List To close the Load File Dialog Route Table File List without loading a route table file or saving any changes to the route table file list click Cancel Optional To revert to the last saved version of the route table file select File gt Revert from the route table menu SGM displays the last saved version of the file Optional To save the changes you have made to the route table file or to modify the list of route table files use one of the following procedures e To save the changes you have made to the route table file without changing the name of the file select File gt Save from the route t
431. set statistics summary report To see the entire detailed report click the ID SGM displays the Linkset Data Record page for that linkset date and hour in text format The Linkset Data Record can be useful when the TAC is debugging problems Hour Linkset Statistics Daily All Hours Report page only Hour for which the link statistics summary report was created for the specified date Node Name of node for the linkset To see statistics for only a selected node click the node name Inst Name Name of instance for the linkset Sig Point Name of signaling point for the linkset To see statistics for only a selected signaling point click the signaling point Linkset Name Name of the linkset To see statistics for only a selected linkset click the linkset name Cisco Signaling Gateway Manager User Guide P3344 ff 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W Hourly InSrv Percentage of time the linkset was in service on the specified date and hour Long Term InSrv Average percentage of time the linkset was in service since SGM polling began for the linkset or since SGM last reset the averages as a result of bad data If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field SGM enables you to modify the way information i
432. sgm sun28 Efe oj x File Edit View Products Help lo 4 Signaling Pointda CI Signaling Points Recent Events ITP Access Lists Route Detail GTT MAP Status MIP3EventLog 1 A a Linksets Configuration Data i Notes f 19 0inei eIPlivy wah Oo 4B 18 1 ne 1 18 2 net2 Ack Categary Severity Time Message 1 18 3 net3 1 18 4 net4 1 18 5 net5 Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580e0 4 added in state A lt Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580e0 3 added in state A Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580e0 2 added in state A 1 24 Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580e0 1 added in state A 1 2 2 Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580e0 0 added in state A 1 2 3 Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580d0 4 added in state A t Status Normal 06 44 55 3 20 03 Link sgm 5 80a cisco com 1 18 0 net0 580a_to_7580d0 3 added in state A ms 126 Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco com 1 18 0 net0 7580a_to_7580d0 2 added in state A oe 1 20 0 net0 Status Normal 06 44 55 3 20 03 Link sgm 75 80a cisco corm 1 18 0 net0 7580a_to_7580d0 1 added in state A 1 20 1 net1 Status Normal 06 44 55 3 20 03 Link sgm 75
433. sgm sun28 Netscape a 15 x File Edit View Go Communicator Help Link Statistics Daily Summary Report 2003 03 19 Wed 500 Records Sorted by Daily Send Utilization Descending Avg Peak Peak LTerm Avg Peak Peak LTerm Link Name Type Send Send Send Send Recv Recv Recv Recv Util Util Hour Util Util Util Hour Util Inst Sig Name Point Send Recy D Daily MSUs Msus Insrv Node sgm 75 70b 5 10 3 jon 1 SCTP NoCap 0 0 ONoCap NoCap 0 0 0 NoCap 0 0K 0 0K 0 0 00000 sem 26 63e netO 1 86 0 2663e to 2663cO 0 SCTP 285 3286 0 20 323 7 109 7 110 2 20 127 9 11 655M 11 655M 0 100 00000 sgm 26 63c InetO 1 84 0 2663c to 2663e0 0 SCTP 109 8110 2 20 149 1 285 2 285 8 20 304 7 11 655M 11 655M 0 100 00000 sgm 26 53a 5 3 1 2653a to 7570c 1 SSCTP 65 6 65 8 2 65 6 46 48 0 4 6 2 158M 0 7K 0 100 00000 sem 26 51b 5 1 2 2651b to 2652a 1 SCTP 62 2 62 3 2 62 2 2 0 2 2 2 2 3 2 157M 0 7K 0 100 00000 sgm 26 53d 5 3 4 2653d to 2653a 0 SCTP 61 8 62 0 2 61 9 17 1 9 4 1 8 2 158M 0 7K 0 100 00000 sgm 26 52b 5 2 2 2652b to 2651a 1 SCTP 51 6 51 7 2 51 5 3 2 3 4 0 3 2 1 725M 0 7K 0 100 00000 sgm 26 5la 5 1 1 2651a to 2651b 3 SCTP 37 5 37 6 2 37 5 1 8 1 9 3 1 8 1 294M 0 7K 0 100 00000 sgm 26 53c 5 3 3 2653c_to 2653a 0 SCTP 35 4 35 4 0 35 7 6 6 67 2 6 8 842 1K 0 7K 0 100 00000 sgm 75 70c 5 10 3 7570c_to 7570b 1 SCTP 34 9 35
434. splays the following information for the selected link Linkset Drop down list box used to select the linkset from whose perspective data is to be displayed By default data is displayed from the perspective of the selected linkset To display data from the perspective of the adjacent linkset select it in this list box Time Window mins Drop down list box used to specify the length of time displayed in the Send Utilization Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes Send Utilization Chart Displays the Send Utilization for the link as a function of time as well as the average Send Utilization for all links on the linkset To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the send utilization percentage for that data point To remove the data for a link or for the average from the chart click the icon in the SLC field To return the data to the chart click the icon again The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the
435. ssociated with the linkset e Events Indicates whether there is a recent event associated with the linkset To delete the event icon from SGM displays for a specific linkset select the linkset and click the icon To delete the event icon from SGM displays for all linksets select Edit gt Clear All Events from the SGM Main Menu amp Note During Discovery SGM might flag most linksets with an event icon If the event icons are too distracting use the Edit gt Clear All Events menu option to remove them e Last Status Change Date and time that the status of the linkset last changed e Status Current status of the linkset Possible values are Active green ball The linkset is currently fully functional Unavailable red ball An error is preventing traffic from flowing on this linkset Cisco Signaling Gateway Manager User Guide P3144 i 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Signaling Points Hi Shutdown blue ball An ITP administrator has set the linkset to prevent traffic from flowing When a linkset is set to Shutdown all its associated links are set to Failed by Cisco IOS Unknown red ball Either the node associated with this linkset has failed to respond to an SNMP request or SGM found that the linkset no longer exists Warning yellow ball The linkset is active but one or more links in the linkset is congested or is in Failed Unknown or Wa
436. stomize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information ITP Access Lists Tab To view information about all access lists associated with the selected linkset and its adjacent linkset select the ITP Access Lists tab For each linkset the ITP Access Lists section displays the following information Current Poll Interval Poll interval used to collect data for the table Last Poll Time the last poll was run This field initially displays the phrase Polling device After the first polling cycle SGM populates this field with the actual time of the last poll Linkset Name of the linkset for which access lists are being displayed In Inbound access lists for the linkset If the linkset has no inbound access lists this field displays None Out Outbound access lists for the linkset If the linkset has no outbound access lists this field displays None List Access list number configured on the node and applied to the linkset ITP uses access list numbers 2700 through 2799 Access List List of commands in the access list Statistics Tab Packet Information To view packet information for the selected link select the Statistics tab Cisco Signaling Gateway Manager User Guide ka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets W The Packet Information sub section displays the following informati
437. sts the signaling points that have been excluded from the current view To add these signaling points to the current view select them in the Signaling Points Excluded from View table and click the left arrow button to move the signaling point to the Signaling Points In Current View table At times you might want to make an excluded signaling point a new signaling point To do so select one or more signaling points in the Signaling Points Excluded From View table click the left arrow button to move the signaling point to the Signaling Points In Current View table then click the next left arrow button to move the signaling points to the New Signaling Points Found table Optional The New Signaling Points Found table displays newly discovered signaling points based on the following criteria e If you are using an SGM client with the DEFAULT view set this table never contains any signaling points In the DEFAULT view SGM adds all newly discovered signaling points to the Signaling Points In Current View table as soon as they are discovered e If you are using an SGM client with a custom view set this table contains all signaling points discovered since the Network View Editor window was opened in this session that have not been excluded in the Signaling Points Excluded from View table or that are not in the current view When SGM discovers one or more new signaling points in the network SGM also takes the following actions e SGM broad
438. such as community names timeouts and retries use the sgm snmpconf command e To query a host using SNMP GetRequests use the sgm snmpget command e To query a host using SNMP GetNextRequests use the sgm snmpnext command e To query a host using SNMP GetNextRequests to walk through the MIB use the sgm snmpwalk command For more information on the use of these commands see the SGM Commands and Descriptions section on page B 2 78 15589 01 Cisco Signaling Gateway Manager User Guide n Chapter3 Managing ITP Networks Using SGM HI Discovering the Network Discovering the Network SGM uses a Discovery process to populate the SGM database discovering the nodes signaling points linksets and links in your network You can run Discovery if SGM User Based Access is disabled or if it is enabled and you are a Network Administrator or System Administrator For more information about user authorization levels in SGM see the Configuring SGM User Authentication Levels Solaris Only section on page 4 6 Related Topics e Backing Up or Restoring SGM Files Solaris Only page 5 47 e Configuring Seed Files page 3 20 e Investigating Data Problems page 6 2 e Verifying Discovery page 6 1 Cisco Signaling Gateway Manager User Guide EN 78 15589 01 Chapter3 Managing ITP Networks Using SGM Discovering the Network Hi To discover the network in SGM Step 1 Start the SGM client a
439. sv zip is the Zip file that contains the daily accounting statistics report for October 15 2002 Each archived Zip file contains a comma separated value CSV text file with a daily accounting statistics report for that date You can download the Zip files and unzip them To download a Zip file click a filename then save the file to a location of your choice See the SGM Daily and Hourly Accounting Statistics Export File Format section on page F 2 for detailed information about the format of accounting statistics export files Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W Generating and Viewing Custom SGM Statistics Reports SGM enables you to create custom link and linkset statistics summary reports and custom accounting reports You can also export the reports This section contains the following information e Generating a Custom Network Statistics Report page 3 369 e Generating a Custom Accounting Statistics Report page 3 372 e Including Specific Nodes in Custom Reports page 3 374 e Including Specific Linksets in Custom Reports page 3 376 e Excluding Specific Nodes from Custom Reports page 3 377 e Excluding Specific Linksets from Custom Reports page 3 378 e Viewing the Custom Network Statistics Export Files page 3 379 e Viewing a Custom Accounting Statistics Report page 3 380 e Viewing a Custom Link Statistics Su
440. t If there is no node associated with the event None is displayed e SP Name of the signaling point associated with the event If there is no signaling point associated with the event None is displayed Cisco Signaling Gateway Manager User Guide ECE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i e Linkset Name of the linkset associated with the event If there is no linkset associated with the event None is displayed e Link Name of the link associated with the event If there is no link associated with the event None is displayed e Message Text of the message You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Status Details Tab To view detailed status information for the selected link select the Status Details tab The Status Details section displays the following information for the selected link e Protocol State Details Detailed information about the state of the protocol for this link Possible values are Changeback control TCBC Changeback control is buffering data on this link Changeover control TCOC Changeover control is buffering data on this link Link availability control TLAC Adjacent Signalling point is restarting Link availability control TLAC Emergency changeover is in progress on this link Link availability control TLAC Changeback i
441. t Save SGM displays the Save File Dialog View List dialog Figure 3 8 To save the changes you have made to the view with a new name select File gt Save As from the Discovery Dialog menu SGM displays the Save File Dialog View List dialog Figure 3 8 Figure 3 8 Save File Dialog View List Dialog HA SGM Save File Dialog l x View List a o Type Name Last Modified Size bytes b 1 03 17 03 01 53 0 16299 Bi 2 03 17 03 01 54 4 17422 5 3 03 7 03 01 57 2 19955 b 4 03 18 03 01 16 3 12897 Filename _ Make this my preferred startup option OK Cancel Help 4 Files 89627 Cisco Signaling Gateway Manager User Guide 332 ff 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Views W The Save File Dialog View List dialog contains the following fields Type lIcon indicating whether the item in the table is a file or a folder Name Name of the view file or folder Last Modified Date and time the view file or folder was last modified Size bytes Size of the view file or folder in bytes Filename Name by which you want to save the view You must specify a name other than DEFAULT You cannot save changes to the DEFAULT view If you create a new view name you can use any letters numbers or characters in the name that are allowed by your operating system However if you include any spaces in the new name SGM con
442. t Files page select Daily Point Code Export from the menu bar of any SGM Point Code Inventory Web page On the Daily Point Code Inventory Export Files page the Zip files are archived by date For example sgmPointCodes DailyInv 2002 10 15 csv zip is the Zip file that contains the daily point code inventory report for October 15 2002 Each archived Zip file contains a comma separated value CSV text file with a list of all point codes that were being used by all nodes that were known to SGM on that date You can download the Zip files and unzip them To download a Zip file click a filename then save the file to a location of your choice See the SGM Point Code Inventory Export File Format section on page F 7 for detailed information about the format of point code inventory export files Viewing SGM Statistics Reports Logs SGM enables you to view a log that contains all messages pertaining to SGM reports and a display of the current values of SGM report parameters and timers This section contains the following information e Viewing the SGM System Reports Log page 3 394 e Viewing the SGM System Report Parameters and Timers page 3 395 Viewing the SGM System Reports Log The SGM System Reports Log Last X Messages page displays the message log for SGM reports for the server to which you are connected and which is currently running the SGM server Cisco Signaling Gateway Manager User Guide P3304 fF 78 15589 01 _ C
443. t have planned send and receive capacities click the YesNullCaps menu option To display only records for links that have planned send and receive capacities click the NoNullCaps menu option This is the default setting To reset the Top SCTP and NullCaps preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports Viewing the Link Statistics Daily Summary Reports SGM enables you to view a daily summary of statistics for all links known to SGM on a specified date To view a daily summary of statistics use one of the following procedures e Select View gt Reports gt Network Statistics from the SGM Main Menu e Select Network Statistics Reports from the SGM Server Home Page e Select Link Daily from the menu bar of any SGM Network Statistics or Accounting Statistics Web page SGM displays the Link Statistics Daily Summary Reports page which displays daily link statistics summary reports are archived by date Each archived file contains a daily summary of statistics for all links known to SGM on a specified date To view an archived link statistic summary report click a date SGM displays the Link Statistics Daily Summary Report page for that date Figure 3 89 Figure 3 89 Link Statistics Daily Summary Report Page XY SGM Server
444. t matches exactly the real fully qualified node name of the node and each line must end with a colon For example sgm 75 59a cisco com sgm 26 51a cisco com To exclude a specific signaling point specify the node name and signaling point sgm 75 59a cisco com net0 sgm 26 51a cisco com net1 Wildcard matching is not supported Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W If a node or signaling point appears in both the nodes include file and the nodes exclude file it is excluded That is excluding a node or signaling point overrides including the same node or signaling point If you specify a special include file on the sgm accstats or sgm linkstats command SGM ignores the nodes exclude file See the Including Specific Nodes in Custom Reports section on page 3 374 for more information on the special include file To exclude specific linksets from reports create the user defined linksets exclude file and list the linksets in the file Those linksets will be excluded from automatically generated SGM accounting statistics and network statistics reports as well as from custom reports that were generated with the default keyword or no node list keyword at all on the sgm accstats or sgm linkstats command Keep in mind the following considerations If you installed SGM in the default directory opt th
445. tab The Status Information sub section displays the following information for the selected link Last Status Change Date and time that the status of the link last changed Status Current status of the link Possible values are Active green ball The link is currently fully functional Blocked red ball Traffic on this link is disabled by protocol Failed red ball An error is preventing traffic from flowing on this link or the associated linkset has been set to Shutdown status A link can be Failed from an MTP3 perspective but control messages might still be sent or received on the link resulting in changing packet second and bit second rates The rates might also be different at each end of the link depending on the reason for the failure and the timing related to each endpoint 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Links InhibitLoc blue ball A local ITP administrator has set the link to prevent traffic from flowing InhibitRem blue ball A remote ITP administrator has set the link to prevent traffic from flowing Shutdown blue ball An ITP administrator has set the link to prevent traffic from flowing Unknown red ball Either the node associated with this link has failed to respond to an SNMP request or SGM found that the link no longer exists When you physically delete a link the Status field
446. table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details Linksets that are associated with nodes that are excluded from the current view are not displayed in the Linkset Table See the Creating a View section on page 3 27 for more information about excluding nodes By default SGM displays all of the columns in the Linkset Table except Internal ID Congestion Links and Last Status Change To display these columns or to hide other columns see the procedures in the Modifying Linkset Table Column Settings section on page 5 18 The Linkset Table displays the following information about linksets that are associated with the selected signaling point e Internal D Internal ID of the linkset The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems e Name Name of the linkset e Local Point Code Point code of the primary node for the linkset e Adj Point Code Point code of the adjacent node for the linkset e Linkset Type Type of linkset which SGM determines by examining the links defin
447. tatus Current status of the IP address Possible values are Active green ball The IP address is currently fully functional Inactive red ball The IP address is not currently functional Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i Configuration Data Tab Configured Local IP Address Information SCTP Links Only To view configured local IP address information for the selected SCTP link select the Configuration Data tab The Configured Local IP Address Information sub section displays the following information for the selected link IP Address Configured local IP address associated with the link Interface Name Primary IP address and interface name of the link The primary IP address is the first CS7 local IP address configured in the ITP For example if the following IP addresses are configured in the ITP cs7 local peer 4180 local ip 128 3 0 77 local ip 128 3 0 254 Then SGM uses 128 3 0 77 as the primary IP address If at any time that IP address is deleted from the ITP configuration or if a new IP address is added to the beginning of the list SGM detects the change and automatically updates this field to reflect the new primary IP address If the link has no interface name this field is blank Status Summary Tab Status Information To view status information for the selected link select the Status Summary
448. te more than one node at a time from the right click menu SGM asks you to confirm the deletion e Select Yes to delete the selected nodes SGM deletes the nodes from the SGM database e Select No to return to the window without deleting any nodes from the SGM database You can also use the sgm delete node command to delete one or more nodes from the SGM database See the SGM Commands and Descriptions section on page B 2 for more information on the use of this command Cisco Signaling Gateway Manager User Guide 78 15589 01 m Chapter3 Managing ITP Networks Using SGM W Working with Nodes amp Note If you delete a node SGM removes it from the Nodes In Current View table of the Network View Editor window If SGM then rediscovers the node SGM places it in the New Nodes Found table of the Network View Editor window To restore the node to your current view you must move it into the Nodes In Current View table For more information see the Working with Views section on page 3 26 Deleting a Node from the SGM Discovery Database amp If you want to completely eliminate a given node from the SGM database you can delete it from the SGM Discovery database ensuring that it is never even discovered by SGM Note Step 1 Step 2 Step 3 Step 4 If you delete a node from the SGM Discovery database the node is deleted for all SGM clients and views connected to that SGM server To delete a node
449. ted with this signaling point this field displays the value Not Set In the Notes field enter any important information about the signaling point such as a detailed description its location its service history and so on When you annotate a signaling point the topology map in the Topology window displays a note icon in the upper left corner of the signaling point element At any time you can click Cancel to exit the dialog without saving any changes When you are satisfied with your changes click Save SGM saves your changes and updates all SGM windows to reflect your changes Cisco Signaling Gateway Manager User Guide 78 15589 01 PE Chapter3 Managing ITP Networks Using SGM W Working with Signaling Points Viewing Notes for a Signaling Point SGM enables you to view the notes that have been attached to signaling points To view a note right click a signaling point in a window then select View gt Notes in the right click menu The Notes option is grayed out if there is no note associated with the selected signaling point SGM displays the Notes for Signaling Point dialog Figure 3 35 Figure 3 35 Notes for Signaling Point Dialog Notes for 1 18 0 net0 _ x Last Updated 5 59 37 PM Sample note for a signaling point OK 89638 The Notes for Signaling Point dialog displays the following information e The name of the signaling point is displayed in the title of the window for example No
450. tegory Type of the event Default values are Create Creation event such as the creation of a seed file Delete Deletion event such as the deletion of a node signaling point linkset or file Discover Discovery event such as Discovery beginning Edit Edit event A user has edited a node signaling point linkset or link Ignore lIgnore event A user has Ignored a link or linkset Login Login event A user has logged in to SGM LoginDisable LoginDisable event SGM has disabled a user s User Based Access authentication as a result of too many failed attempts to log in to SGM LoginFail LoginFail event An attempt by a user to log in to SGM has failed OverWrite OverWrite event An existing file such as a seed file or route file has been overwritten Poll Poll event such as an SNMP poll Purge Purge event A user has requested Discovery with Delete Existing Data selected and SGM has deleted the existing SGM database Cisco Signaling Gateway Manager User Guide E 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets i Status Status change message generated Trap SNMP trap message generated You can customize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Severity Severity of the event Default values are Admin The default color is cya
451. ter 3 Managing ITP Networks Using SGM amp Working with Signaling Points W Note If you delete a signaling point SGM removes it from the Signaling Points In Current View table of the Network View Editor window If SGM then rediscovers the signaling point SGM places it in the New Signaling Points Found table of the Network View Editor window To restore the signaling point to your current view you must move it into the Signaling Points In Current View table For more information see the Working with Views section on page 3 26 Unmanaging and Managing a Signaling Point Note SGM enables you to label a signaling point Unmanaged and to remove the Unmanaged status from a signaling point In some situations you might not want to see a given signaling point in SGM displays but you might be unable to delete it from the SGM database For example e Ifyou have not physically deleted a known signaling point from your network and you delete it from SGM SGM removes the signaling point from the poll list and at the next poll SGM returns the signaling point to the DEFAULT view and labels the signaling point as a new signaling point if you are using a custom view e Ifa signaling point has at least one adjacent signaling point in Active or Warning state you cannot delete the signaling point If you try to do so SGM cancels the deletion If these situations you can label the signaling point Unmanaged When you label
452. tes for 1 60 2 net2 e Last Updated Date and time the Notes field for the signaling point was last updated e Notes Notes associated with the signaling point Click OK to close the Notes for Signaling Point dialog Cisco Signaling Gateway Manager User Guide Ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Signaling Points Hi Deleting a Signaling Point After Discovery the signaling points in your network are known to SGM and added to the SGM database Physically deleting signaling points from your network is not the same as deleting them from the SGM database The following sections describe the differences between deleting signaling points from your network and from the SGM database and the procedures for doing so e Deleting a Signaling Point from Your Network page 3 167 e Deleting a Signaling Point from the SGM Database page 3 167 Deleting a Signaling Point from Your Network If you physically delete a known signaling point from your network it remains in the SGM database SGM labels it Unknown and it is the system administrator s responsibility to delete it from the SGM database if you choose to do so SGM also labels all associated linksets and links Unknown because SGM attempts to poll the signaling point and gets no response Deleting a Signaling Point from the SGM Database Typically you delete a signaling point from the SGM database for one of the following reasons
453. than one signaling point at the same time use the following procedure a Press and hold down the Shift key on your keyboard b Still holding down Shift click the left mouse button to select the signaling points you want to move in the map c Still holding down Shift select one of the signaling points you want to move and hold down the left mouse button d Still holding down both Shift and the left mouse button move the mouse to move the signaling points to their new position The moved signaling points keep their positions relative to each other e Release both Shift and the left mouse button When you are satisfied with the new topology map layout select File gt Save View from the SGM Main Menu SGM saves the changes you have made to the network view including any changes you have made to the topology map layout Optional To restore the topology map to the way it looked in the last saved view select Topology Tools gt Restore Positions from the SGM Main Menu SGM restores the view 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Viewing the Topology of the Network Step16 Optional Some topology maps are so large and complex that it can be difficult to find a specific signaling point or linkset If the signaling point or linkset is listed in the tables in the left pane of the Topology Window simply select the signaling point or linkset and SGM h
454. that have planned send and receive capacities click the NoNullCaps menu option This is the default setting e To reset the Top SCTP and NullCaps preferences for this Web page to the default settings for the SGM server click the DefPrefs menu option Viewing a Custom Linkset Statistics Summary Report SGM enables you to view custom linkset statistics summary reports To view a custom linkset statistics summary report click HTML in the View column beside a custom linkset statistics summary report on the Custom Network Statistics Export Files page SGM displays the custom linkset statistics summary report which is a custom summary of statistics for all linksets known to SGM when the report was generated 78 15589 01 Cisco Signaling Gateway Manager User Guide E Chapter3 Managing ITP Networks Using SGM W Working with SGM Statistics Reports The Linkset Statistics Custom Detail Report page displays the following information Number and Sort Order in header Displays the number of records in the table the column by which the table is sorted and whether the sort is in ascending or descending order ID Internal ID assigned by SGM of the selected hourly linkset statistics summary report To see the entire detailed report click the ID SGM displays the Linkset Data Record page for that linkset date and hour in text format The Linkset Data Record can be useful when the TAC is debugging problems Hour Hour
455. that it is an SSP STP Signal transfer point You can assign this icon to an unknown node if you know that it is an STP SignalingPoint An SCP SSP or STP or an ITP instance Unknown SGM is unable to determine the node type e Last Status Change Date and time that the status of the signaling point last changed e Status Current status of the signaling point Possible values are Active green ball The signaling point is currently fully functional Unknown red ball One of the following conditions occurred SGM cannot poll the node associated with the signaling point SGM sets all signaling points linksets and links associated with the node to Unknown The signaling point has been unconfigured on the ITP or the configuration is incomplete At the next poll SGM determines that the signaling point does not exist and sets the signaling point and all associated linksets and links to Unknown Unmanaged gray ball An SGM user has set the signaling point to Unmanaged status to prevent SGM from polling the signaling point SGM automatically deletes all associated links and linksets Warning yellow ball The signaling point is active but one or more associated links or linksets is in Failed Unavailable Unknown or Warning status and is not flagged as Ignored 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Signaling Po
456. the Modifying Node Table Column Settings section on page 5 16 To see mouse over help popup for each column in the table place the cursor over a column header If a cell is too small to show all of its data place the cursor over the cell to see the full data in a mouse over help popup You can resize each column or sort the table based on the information in one of the columns See the Resizing Sorting and Hiding Table Columns section on page 3 279 for more details Cisco Signaling Gateway Manager User Guide 78 15589 01 a 313 Chapter3 Managing ITP Networks Using SGM HI Discovering the Network The Discovered Nodes section displays the following information for each discovered node Internal ID Internal ID of the event The internal ID is a unique ID for every event link linkset signaling point and node assigned by SGM for its own internal use It can also be useful when the TAC is debugging problems Name Name or IP address of the discovered node Primary SNMP Address IP address of the node used by SNMP to poll the node There might be other IP addresses on the node that are not the primary SNMP address CLLI Code COMMON LANGUAGE Location Identification Code for the node A CLLI code is a standardized 11 character identifier that uniquely identifies the geographic location of the node If the node has no CLLI code configured this field is blank Device Type Device type of the node
457. the SGM database it does not appear in SGM windows and it is not discovered when you run Discovery Cisco Signaling Gateway Manager User Guide EE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Working with Nodes W Be aware of the following special situations e If you have not physically deleted a known node from your network and you delete it from SGM SGM removes the node from the poll list and at the next poll SGM returns the node to the DEFAULT view and labels the node as a new node if you are using a custom view e If anode has at least one adjacent node in Active Discovering Waiting or Warning state you cannot delete the node If you try to do so SGM cancels the deletion If either of these situations occurs do not delete the node again Instead perform one of the following actions e Label the node Unmanaged See the Unmanaging and Managing a Node section on page 3 133 for more details e Remove the node from your view See the Working with Views section on page 3 26 for more details amp Note If you delete a node from the SGM database the node is deleted for all SGM clients and views connected to that SGM server To delete a node from the SGM database use one of the following procedures e Select one or more nodes in a window then select Edit gt Delete from the SGM Main Menu e Right click a node in a window then select Delete Item in the right click menu You cannot dele
458. the node name e Time Window mins Drop down list box used to specify the length of time displayed in the CPU Utilization Chart Valid selections are 1 2 5 10 20 40 or 60 minutes The default selection is 5 minutes e Last Poll Error Date and time the last polling error message was received by the node If there have been no polling errors SGM displays None Cisco Signaling Gateway Manager User Guide ea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Nodes W CPU Utilization Chart Displays the CPU utilization percentage for the node as a function of time To see the exact time and data coordinates for a data point left click the data point The coordinates are displayed in the format hh mm ss dd dd where hh mm ss is the time for that data point in hours minutes and seconds dd dd is the CPU utilization percentage for that data point The total time displayed in the chart is specified in the Time Window mins field New data points are added to the right side of the chart When the chart reaches the end of the time window for example after 5 minutes if the Time Window mins field is set to 5 new data points continue to be added to the right side of the chart while old data points drop off the left side of the chart If a poll is missed for example as a result of an SNMP timeout SGM ignores the missing data point stops drawing the line and waits for the ne
459. the nodes that were Unmanaged in the first Discovery See the Polling a Node section on page 3 134 for more information Step7 Optional Specify whether SGM is to keep or delete the existing database when discovering the network e To keep all existing network data in the SGM database before rediscovering the network clear the Delete Existing Data checkbox This is the default setting Clear this checkbox when you run Discovery for the very first time e To delete all existing network data from the SGM database before rediscovering the network select the Delete Existing Data checkbox Choose this option if you know that network elements have been deleted from your network since the last Discovery amp Note If you discover the network with Delete Existing Data selected SGM stops any real time polls that are running and issues appropriate messages Cisco Signaling Gateway Manager User Guide 78 15589 01 PEN Chapter3 Managing ITP Networks Using SGM HI Discovering the Network Step 8 Step 9 Step 10 Click Discover Network to begin Discovery When Discovery begins e The Discover Network button is grayed out e The Discovery In Progress message is displayed at the bottom of the Discovery Dialog e The Discovery In Progress message is displayed in the title bar of all SGM client windows Discovery progresses in bursts You might see a number of updates followed by a pause followed by
460. the seed file before you save your changes SGM asks if you want to overwrite that user s changes If you choose to do so the other user s changes are overwritten and lost If you choose not to do so your changes are lost unless you save the seed file to a different filename SGM stores the seed file in the seed file directory on the SGM server e Ifyou installed SGM in the default directory opt then the SGM seed file directory is opt CSCOsgm seeds e Ifyou installed SGM in a different directory then the SGM seed file directory is located in that directory To delete a seed file from the seed file list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog Seed File List dialog To close the Save File Dialog Seed File List dialog without saving the seed file or saving any changes to the seed file list click Cancel Creating and Modifying Seed Files Using a Text Editor A seed file is simply an unformatted list of seed node names To create a seed file using a text editor simply create a file and list the seed node names one on each line with no other formatting new york a new york b chicago c Cisco Signaling Gateway Manager User Guide 324 i 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Configuring Seed
461. this field To return the data to the chart click the icon again To superimpose a graphic grid on the chart which can make the data easier to read click Grid On To remove the graphic grid from the chart click Grid Off To display online help for the window click Help Cisco Signaling Gateway Manager User Guide 78 15589 01 g 215 Chapter3 Managing ITP Networks Using SGM W Working with Links Charts Tab SendUtilization To view real time SendUtilization information for the selected link select the Charts tab SGM displays the SendUtilization chart Figure 3 41 Figure 3 41 SendUtilization Chart for a Link AA SGM Statistics Details Window sgm sun28 lj x File Edit View Products Help Poll Settings 15 2651a_to_to3 Vy a Configuration Data Statistics SLC 0 3 open a ane SLC 1 Linkset 2651a_to_tg3 v Time Window mins 40 x SLC 2 SLC 3 ReceivedUtilization SendUtilization PktsRcvdPerSec PktsSentPerSec BitsRcviPerSec BitsSentPerSec Drops 2 07 104 0 0 06 30 00 063500 06 40 00 06 45 00 06 50 00 06 55 00 07 00 00 07 05 00 SLC 0 Avg Reset Gridon Help B E er1 u 1s View DEFAULT jeffmoor w2k04 amer cisco com 9 Cisco Signaling Gateway Manager User Guide cea 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i The SendUtilization chart di
462. til you delete the link from the SGM database Warning yellow ball The link is active and traffic is flowing but one or more of the following situations has occurred The link is congested The link has exceeded the defined Receive Utilization or Send Utilization One or more of the local or remote IP addresses defined for SCTP is not active e Status Reason Reason for the current status of the link Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Nodes Link Remote Interface Inactive Link Inactive If the cell is too small to show all of the status reason place the cursor over the cell to see the full status reason in a mouse over help popup The status reasons are listed in order of decreasing magnitude If two or more reasons apply the reason of greatest magnitude is displayed If the status reason is Unsupported Configuration correct the configuration and enter the sgm cleandiscover command to delete all current netwo
463. tory opt then the SGM view file directory is opt CSCOsgm views If you installed SGM in a different directory then the SGM view file directory is located in that directory To delete a view from the view list select a file and click Delete SGM issues an informational message containing the name and location of the deleted file To save any changes you made to the list of files click OK SGM saves the changes and closes the Load File Dialog View List dialog To close the Save File Dialog View List dialog without saving the view or saving any changes to the view list click Cancel Step11 Optional To close the Network View Editor window at any time click File gt Close If you have modified the view SGM asks if you want to apply the changes before leaving the window Click Yes to apply the changes to the current view SGM applies the changes to all SGM windows immediately SGM then asks if you want to make this the default view Click Yes to make this view the new default view In the future when this client is started this will be the default view Click No to retain your old default view SGM closes the Network View Editor window Click No to keep the current view as is without applying any changes SGM closes the Network View Editor window Click Cancel to close the prompt window and return to the Network View Editor window without applying any changes to the current view If you are working in a custom v
464. tory C Program Files then the DOS prompt starts at C Program Files SGMClient bin e Ifyou installed the SGM client in a different directory then the bin directory is located in that directory 78 15589 01 Cisco Signaling Gateway Manager User Guide m Chapter3 Managing ITP Networks Using SGM W Using the Windows Start Menu Launching the SGM SSL Certificate Tool To launch the SGM SSL Certificate Tool from the Windows Start menu select Start gt Programs gt Cisco SGM Client gt SGM SSL Certificate Tool Uninstalling SGM You can uninstall SGM from the Windows Start menu For details see the Uninstalling SGM section of the Cisco Signaling Gateway Manager Installation Guide Viewing the SGM README File The SGM README file contains late breaking information about SGM that might not be found in the other product documentation To open the SGM README file from the Windows Start menu select Start gt Programs gt Cisco SGM Client gt View README Cisco Signaling Gateway Manager User Guide ECE 78 15589 01
465. tu 03 13 03 04 42 5 333 B gtt4 03 13 03 04 42 65 807 A gtt5 03 13 03 04 42 5 1766 A gtta 03 13 03 04 42 5 727 A gttb 03 13 03 04 42 56 1319 x Delete Cancel Hep 37 Files 89601 The Load File Dialog GTT File List contains the following fields e Type lIcon indicating whether the item in the table is a file or a folder e Name Name of the GTT file or folder e Last Modified Date and time the GTT file or folder was last modified Cisco Signaling Gateway Manager User Guide P3326 I 78 15589 01 Chapter3 Managing ITP Networks Using SGM Editing a Global Title Translation Table W e Size bytes Size of the GTT file or folder in bytes e Number of Files Total number of GTT files and folders displayed in bottom left corner To load a GTT file enter the name of the file or select it in the list and click OK SGM closes the Load File Dialog GTT File List and displays the Progress Dialog Figure 3 85 Figure 3 85 Progress Dialog 3 Progress Dialog E x Messages Saving GTT file ansi Operation has completed successfully 89618 The Progress Dialog displays the progress of the GTT file load as well as any messages generated while loading the file To stop loading the file click Cancel When the file has been loaded click OK SGM closes the Progress Dialog loads the GTT file and returns to the GTT Configuration window When you
466. tus of the IP address Possible values are Active green ball The IP address is currently fully functional Inactive red ball The IP address is not currently functional Configuration Data Tab Configured Local IP Address Information SCTP Links Only To view configured local IP address information for the selected SCTP link select the Configuration Data tab The Configured Local IP Address Information sub section displays the following information for the selected link e IP Address Configured local IP address associated with the link e Interface Name Primary IP address and interface name of the link The primary IP address is the first CS7 local IP address configured in the ITP For example if the following IP addresses are configured in the ITP cs7 local peer 4180 local ip 128 3 0 77 local ip 128 3 0 254 Then SGM uses 128 3 0 77 as the primary IP address If at any time that IP address is deleted from the ITP configuration or if a new IP address is added to the beginning of the list SGM detects the change and automatically updates this field to reflect the new primary IP address If the link has no interface name this field is blank Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Links i Status Summary Tab Status Information To view status information for the selected link select the Status Summary tab The Stat
467. twork statistics summary report for all links or linksets that were known to SGM on that date and hour You can download the Zip files and unzip them To download a Zip file click a filename then save the file to a location of your choice See the SGM Link Statistics Daily Export File Format section on page F 3 for detailed information about the format of daily link statistics export files Cisco Signaling Gateway Manager User Guide ka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with SGM Statistics Reports W See the SGM Linkset Statistics Daily Export File Format section on page F 5 for detailed information about the format of daily link and linkset statistics export files Viewing the Rolling Network Statistics Export Files The Rolling Network Statistics Export Files page displays concatenated SGM hourly and daily network statistics summary reports for all links and linksets known to SGM for the server to which you are connected stored as downloadable Zip files To access the Rolling Network Statistics Export Files page select Rolling Export from the menu bar of any SGM Network Statistics or Accounting Statistics Web page On the Rolling Network Statistics Export Files page the Zip files are archived by type linkset or link and number of days 7 or 30 For example e sgmLinksetStats RollingSevenDayAllHours csv zip is the Zip file that contains the hourly linkset statistics summ
468. uide m Chapter3 Managing ITP Networks Using SGM W Working with Linksets Statistics Tab Utilization Information To view utilization information for the selected linkset select the Statistics tab The Utilization Information sub section displays the following information for the selected linkset Send Plan Capacity Planned capacity of the linkset to send in bits per second Fora linkset of type Serial or HSL available bandwidth for the linkset Fora linkset of type SCTPIP or Mixed set on the ITP using the plan capacity CS7 linkset configuration command If Send Plan Capacity is not set on the ITP for this linkset this field displays the value 0 Fora linkset of type Other this field always displays the value 0 Send Utilization Amount of the linkset s send capacity being used as a percentage or in Erlangs as set in the Preferences window calculated using the following formula Send Utilization Bits Sent Per Sec Planned Capacity This field initially displays the phrase Waiting for second poll After two polling cycles SGM populates this field with actual calculated rates Fora linkset of type SCTPIP or Mixed if Send Plan Capacity is not set on the ITP for this linkset this field displays the phrase Set Plan Capacity on ITP Fora linkset of type Other this field always displays the phrase Set Plan Capacity on ITP Receive Plan Capacity Planned capacity of the linkset to receive in
469. und ACL number for the linkset If there is no outbound ACL for the linkset this field displays 0 Cisco Signaling Gateway Manager User Guide 358 fl 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Working with Linksets i Configuration Data Tab Links Information To view links information for the selected linkset select the Configuration Data tab The Links Information sub section displays the following information for the selected linkset e Links Total number of links in the linkset e Active Links Number of links in the linkset that are Active e Congested Links Number of links in the linkset that are Congested Notes Tab To view notes for the selected linkset select the Notes tab The Notes section displays e Notes associated with the selected linkset in the left column e Notes associated with the adjacent linkset in the right column e The date and time the notes associated with each linkset were last updated or the phrase Not Set if there are no notes associated with the linkset e The phrase No Notes if there are no notes associated with the linkset Recent Events Tab To view information about all recent events associated with the linkset select the Recent Events tab SGM displays the Recent Events table for the linkset Figure 3 12 By default SGM displays all of the columns in the table except Internal ID Note Ack By Ack Time Node SP Linkset and Link To display these co
470. uper User Solaris Only section on page 4 22 and enter the following commands cd opt CSCOsgm bin sgm repdir directory where directory is the new directory Cisco Signaling Gateway Manager User Guide a 78 15589 01 Chapter3 Managing ITP Networks Using SGM amp Working with SGM Statistics Reports W Note This command copies all files in the current directory to the new directory If you are logged in as the super user and you do not own the new directory you might not be able to copy the files If that is the case you must specify a directory that you own or you must log in as the root user Viewing SGM Network Statistics Reports SGM enables you to view hourly and daily statistics summary reports for links and linksets You can also export the reports SGM enables you to view the following network statistics reports for linksets e Viewing the Linkset Statistics Hourly Reports page 3 344 e Viewing the Linkset Statistics Daily Summary Reports page 3 346 SGM enables you to view the following network statistics reports for links e Viewing the Link Statistics Hourly Reports page 3 349 e Viewing the Link Statistics Daily Summary Reports page 3 354 e Viewing the Five Day Link Utilization Report page 3 359 SGM enables you to view the following network statistics reports export files e Viewing the Hourly Network Statistics Export Files page 3 361 e Viewing the Daily Network Statistics Export Files
471. uring SNMP W Optional If you determine that SGM polls a node too often or not often enough you can change the poll interval To change the time in minutes between polls for a node select the node and enter the new interval in the Poll Interval mins field The valid range is 5 to 1440 The default value is 15 minutes Click Update to apply the new poll interval to the selected node Optional To add a new node or range of nodes enter the SNMP information in the appropriate fields and click Add The new SNMP settings are added to the SGM database When you are satisfied with all of your changes to the SNMP settings select the File gt Save menu option SGM saves the changes updates the SNMP information on the SGM server in real time and closes the SNMP Configuration Dialog amp Note If another user modifies and saves the SNMP configuration before you save your changes SGM asks if you want to overwrite that user s changes If you choose to do so the other user s changes are overwritten and lost If you choose not to do so your changes are lost For more information about SNMP refer to Configuring SNMP Support in the Cisco IOS Release 12 2 Configuration Fundamentals Configuration Guide Part 3 Cisco IOS System Management SGM also provides the following SNMP related commands e To set a new default SNMP read community name use the sgm snmpcomm command e To change the file used for SNMP parameters
472. us Information sub section displays the following information for the selected link e Last Status Change Date and time that the status of the link last changed e Status Current status of the link Possible values are Active green ball The link is currently fully functional Blocked red ball Traffic on this link is disabled by protocol Failed red ball An error is preventing traffic from flowing on this link or the associated linkset has been set to Shutdown status A link can be Failed from an MTP3 perspective but control messages might still be sent or received on the link resulting in changing packet second and bit second rates The rates might also be different at each end of the link depending on the reason for the failure and the timing related to each endpoint InhibitLoc blue ball A local ITP administrator has set the link to prevent traffic from flowing InhibitRem blue ball A remote ITP administrator has set the link to prevent traffic from flowing Shutdown blue ball An ITP administrator has set the link to prevent traffic from flowing Unknown red ball Either the node associated with this link has failed to respond to an SNMP request or SGM found that the link no longer exists When you physically delete a link the Status field displays Unknown until you delete the link from the SGM database Warning yellow ball The link is active and traffic is flowing but one or more of t
473. ustomize this field See the Modifying the SGM Event Configuration File Solaris Only section on page 5 26 for more information Viewing Detailed Information for an Event SGM enables you to display detailed configuration information for the node signaling point linkset or link associated with a specific event To display detailed information for an event select Events in the left pane of the SGM Main Window right click an event in a window then select View gt Configuration Details in the right click menu If the event is associated with a node SGM displays the Configuration Data tab of the Node Details Window Figure 3 24 For more information see the Viewing Detailed Information for a Node section on page 3 96 If the event is associated with a signaling point SGM displays the Configuration Data tab of the Signaling Point Details Window Figure 3 31 For more information see the Viewing Detailed Information for a Signaling Point section on page 3 141 If the event is associated with a linkset SGM displays the Configuration Data tab of the Linkset Details Window Figure 3 11 For more information see the Viewing Detailed Information for a Linkset section on page 3 42 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM W Working with Events e If the event is associated with a link SGM displays the Configuration Data tab of the Link D
474. ve SGM continually redraw linkset lines as you drag an object around the topology map click the Node Dragging Optimizer button to turn it off This setting with the Node Dragging Optimizer on or off is saved when you save the view When you are ready to close the Topology Window select File gt Save View from the SGM Main Menu SGM prompts you to save any changes you made to the network view including any changes you have made to the topology map layout and closes the window Viewing Server Status Information SGM can display detailed information about the processes pollers tasks and clients for the server to which you are connected and which is currently running the SGM server To display server status information select View gt Server gt Status Information in the SGM Main Menu SGM displays the Server Status Information window Figure 3 62 Cisco Signaling Gateway Manager User Guide ETE 78 15589 01 Chapter3 Managing ITP Networks Using SGM Viewing Server Status Information W Figure 3 62 Server Status Information Window HA SGM Server Status Information i 0 x Current Poll Interval 60sec LastPoll Mar 20 06 15 31 PM Processes Pollers Tasks Clients Processes managed by the Process Manager Name Version Process ID State Last Message sgmDataServer 3 0 0 L2 23089 9 Ready Running sgmMsgLogServer 3 0 0 L2 23083 Ready Running sgmTrapReceiver 3 0 0 L2 23101 Ready Running Pr
475. verts those spaces to dashes For example SGM saves file a b c as a b c Make this my preferred start option Specifies whether the selected view is to be loaded automatically whenever the associated preferences file is loaded To load the selected view select the view then select this checkbox To load the last used view clear the checkbox This is the default setting Number of Files Total number of view files and folders displayed in bottom left corner To save the view with a new name use one of the following procedures To save the file with a completely new name enter the new name and click OK To save the file with an existing name overwriting an old view select the name in the list and click OK SGM saves the view with the new name closes the Save File Dialog View List dialog and returns to the Discovery Dialog amp Note If another user modifies and saves the view before you save your changes SGM asks if you want to overwrite that user s changes If you choose to do so the other user s changes are overwritten and lost If you choose not to do so your changes are lost unless you save the view to a different filename Cisco Signaling Gateway Manager User Guide 78 15589 01 a 333 Chapter3 Managing ITP Networks Using SGM W Working with Views SGM stores the view in the view file directory on the SGM server If you installed SGM in the default direc
476. w for the specified date and hour If the planned receive capacity is not set for the link this field displays NoCap L Term Recv Util or L Term Recv Erls Long term average Receive Utilization for the link expressed as either a utilization percentage or a number of Erlangs as set in the Preferences window since SGM polling began for the link or since SGM last reset the averages as a result of bad data If the planned receive capacity is not set for the link this field displays NoCap Send MSUs Total number of MTP3 MSUs sent on the specified date and hour Recv MSUs Total number of MTP3 MSUs received on the specified date and hour Drop Total number of drops on the specified date and hour Hourly InSrv Percentage of time the link was in service on the specified date and hour Long Term InSrv Average percentage of time the link was in service since SGM polling began for the link or since SGM last reset the averages as a result of bad data If a statistics calculation results in an impossible value such as a number divided by zero or a number that is impossible based on the configuration SGM displays MathError in the field 78 15589 01 Cisco Signaling Gateway Manager User Guide B Chapter3 Managing ITP Networks Using SGM WE Working with SGM Statistics Reports SGM enables you to modify the way information is presented in the Link Statistics Daily All Hours Report and Link Statistics Hourly
477. ware of the effects of the commands you use If you are a relatively inexperienced UNIX user limit your activities as the root user to the tasks described in this manual If you are not logged in log in as the root user gt login root gt Password root password If you are already logged in but not as the root user use the su command to change your login to root su Password root password Configuring SNMP If SGM User Based Access is disabled or if it is enabled and you are a Network Administrator or System Administrator SGM enables you to view and change some SNMP settings For more information about user authorization levels in SGM see the Configuring SGM User Authentication Levels Solaris Only section on page 4 6 Cisco Signaling Gateway Manager User Guide P32 E 78 15589 01 Chapter3 Managing ITP Networks Using SGM Configuring SNMP W amp Note If you want to change SNMP settings do so before running Discovery To change SNMP settings in SGM Step 1 Start the SGM client as described in the Starting SGM section on page 2 2 Step2 Select Edit gt SNMP Configuration from the SGM Main Menu If you have implemented SGM User Based Access this option is available to users with authentication level Network Administrator Level 4 and higher SGM displays the SNMP Configuration Dialog Figure 3 1 Figure 3 1 SNMP Configuration Dialog HA SGM SNMP Configurati
478. with Nodes W e Status Current status of the linkset Possible values are Active green ball The linkset is currently fully functional Unavailable red ball An error is preventing traffic from flowing on this linkset Shutdown blue ball An ITP administrator has set the linkset to prevent traffic from flowing When a linkset is set to Shutdown all its associated links are set to Failed by Cisco IOS Unknown red ball Either the node associated with this linkset has failed to respond to an SNMP request or SGM found that the linkset no longer exists Warning yellow ball The linkset is active but one or more links in the linkset is congested or is in Failed Unknown or Warning status and is not Ignored At least one link is available and can carry traffic e Status Reason Reason for the current status of the linkset Possible values are None SGM Restart Unsupported Configuration Unconfigured SNMP Timeout Device is unreachable possibly wrong community string Not ITP Device Not Configured for ITP MIB Data Error SNMP Exception SignalingPoint Inactive Linkset Inactive Link Congested Link Send Utilization Threshold Exceeded Link Receive Utilization Threshold Exceeded Link Local Interface Inactive 78 15589 01 Cisco Signaling Gateway Manager User Guide J Chapter3 Managing ITP Networks Using SGM W Working with Nodes Link Remote Interface Inactive Link Inactive If t
479. xels choose a value from the Max Size drop down list box The valid range is 400 pixels to 2400 pixels The default value is 400 pixels which is sufficient for most JPEG files To specify a name for the JPEG file enter the name in the Name field or accept the default filename out jpg The default directory for the JPEG file is the directory in which you installed the SGM client In Solaris the default installation directory for the SGM client is opt CSCOsgmClient In Windows the default installation directory for the SGM client is C Program Files SGMClien If you installed the SGM client in a different directory then the installation directory is located in that directory To save the JPEG file in the default directory click Save SGM saves the JPEG file and closes the Save as JPEG dialog Continue with Step 24 If you do not want to save the JPEG file to the default directory click Browse to select a different directory SGM displays the Save dialog for a topology map Figure 3 59 78 15589 01 Cisco Signaling Gateway Manager User Guide 5 Chapter3 Managing ITP Networks Using SGM HI Viewing the Topology of the Network Figure 3 59 Save Dialog for a Topology Map x Save In SGMClient gt co le co BRIS Chin Clete images C1 j2re Clib C logs C properties C sounds File Name Files of Type jpg files x Save Cancel 89644 The Save d
480. xt valid data point to begin drawing the line again To scroll left right up or down in the chart drag the cursor while holding down Ctrl and the left mouse button To zoom in on a section of the chart drag the cursor while holding down Shift and the left mouse button To reset the chart to the default view and scaling click Reset Time Average Displays three color coded icons one for each average calculation 5 seconds 1 minute and 5 minutes To remove the data for a given average from the chart click the icon in this field To return the data to the chart click the icon again Reset lIf you scrolled or zoomed the chart resets the chart to the default view and scaling Grid On Superimposes a graphic grid on the chart The grid can make the data easier to read Grid Off Removes the graphic grid from the chart Close Closes the SGM Real Time Statistics CPU Statistics window Help Displays online help for the current window 78 15589 01 Cisco Signaling Gateway Manager User Guide s Chapter3 Managing ITP Networks Using SGM W Working with Nodes Editing a Node SGM enables you to edit the following aspects of a node e Editing Node Properties page 3 124 e Attaching a Note to a Node page 3 126 e Editing SNMP IP Addresses for a Node page 3 127 Editing Node Properties To edit a node s properties such as its name telnet address or associated icon right click the node in a window s
481. y character string all or part of a node name linkset name point code event text status and so on Step3 Optional If you want SGM to search for only character strings that match the case of the text in the What field select the Match Case checkbox If you do not care about case matching clear the checkbox This is the default setting Cisco Signaling Gateway Manager User Guide EE 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Resizing Sorting and Hiding Table Columns W Step 4 Optional If you want SGM to search forward down and to the right in the window select the Search Forward radio button This is the default setting If you want SGM to search backward up and to the left in the window select the Search Backward radio button The Search Forward and Search Backward radio buttons are mutually exclusive Step5 Click Find SGM launches the search If a matching character string is found in the window SGM highlights the first line that contains the string To find the next occurrence of the string click Find again You can continue to click Find until there are no more matches in the window At that time SGM displays an appropriate message in the dialog such as Bottom of table reached If no matching character string is found SGM displays an appropriate message in the dialog such as Bottom of table reached Step6 When you are done searching click Close SGM closes the Find dialog
482. ype of Unknown the CiscoWorks2000 menu option is grayed out Select Products gt CiscoWorks2000 gt Device Center from the SGM Main Menu At the prompt enter a CiscoWorks2000 user ID and password SGM links to CiscoWorks2000 Device Center dashboard Cisco Signaling Gateway Manager User Guide cka 78 15589 01 _ Chapter 3 Managing ITP Networks Using SGM Using the Windows Start Menu W Launching CiscoView Step 1 Step 2 Step 3 CiscoView provides a real time color coded graphical representation of Cisco ITPs You can use CiscoView to quickly identify an incorrect status on a port or interface If you are running CiscoWorks2000 on UNIX or Windows you can access CiscoView through the link to the Web version of CiscoWorks2000 To link SGM to CiscoView Select a node that you know CiscoWorks2000 is monitoring or an associated linkset in a window If you select a non ITP node or a node with a status of Unmanaged or a Device Type of Unknown the CiscoWorks2000 menu option is grayed out Select Products gt CiscoWorks2000 gt CiscoView from the SGM Main Menu At the prompt enter a CiscoWorks2000 user ID and password SGM links to CiscoView Using the Windows Start Menu This section includes the following information e Launching the SGM Client page 3 404 e Launching the SGM GTT Client page 3 404 e Changing the Default SGM Server Name page 3 404 e Changing the Default SGM Telnet Path page 3 405 e Launch

Cisco Systems 78-15589-01 Network Router User Manual

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