Cisco Systems 15454 SDH Network Router User Manual
Contents
1. http www cisco com public Support_root shtml Duration of Hardware Warranty One 1 Year Replacement Repair or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten 10 working days after receipt of a Return Materials Authorization RMA request Actual delivery times can vary depending on the customer location Cisco reserves the right to refund the purchase price as its exclusive warranty remedy To Receive a Return Materials Authorization RMA Number Contact the company from whom you purchased the product If you purchased the product directly from Cisco contact your Cisco Sales and Service Representative Complete the information below and keep it for reference Company product purchased from Company telephone number Product model number Product serial number Maintenance contract number 2 Overview This document describes the steps for installing your Cisco 1711 or Cisco 1712 Security Access router The Cisco 1711 Security Access router is a fixed configuration router that includes a 1 port analog modem card WIC 1 AM that is installed in the WAN interface card WIC slot 1 The Cisco 1711 Security Access router also includes an integrated 4 port 10 100 M bps Ethernet switch in WIC slot 0 an onboard Fast Ethernet port external interface and a Virtual Private N etwork VPN module in the router s internal slot2. The analog modem WIC and the switch port WIC are not field replaceable The Cisco 1712 Security Access router is a fixed configuration router that includes a 1 port Integrated Services Digital N etwork Basic Rate Interface ISDN BRI S T interface card WIC 1B S T that is installed in the WAN interface card WIC slot 1 The Cisco 1712 Security Access router also includes an integrated 4 port 10 100 M bps Ethernet switch in WIC slot 0 an onboard Fast Ethernet port external interface and a virtual private network VPN module in the router s internal slot The ISDN WIC and the switch port WIC are not field replaceable The Cisco 1711 and Cisco 1712 Security Access routers provide secure Internet connectivity and dial backup using the analog modem port on the Cisco 1711 or the ISDN port on the Cisco 1712 in the event that your primary connection fails The switch ports and the onboard 10 100 M bps Ethernet port enable you to configure a demilitarized zone DM Z using virtual local area networks VLANs and Cisco IOS firewall features Additional documentation can be found on Cisco com Product Serial Number Location The serial number label for Cisco 1711 and Cisco 1712 routers is located on the rear of the chassis to the right of the O n O ff switch 3 Unpacking the Box When you unpack the box containing your Cisco 1711 or Cisco 1712 Security Access router you should find the following items OneCisco 1711 or Cisco 1712 Security Acc
3. and tools for troubleshooting and resolving technical issues with Cisco products and technologies The website is available 24 hours a day 365 days a year at this URL http w ww cisco com techsupport Access to all tools on the Cisco Technical Support Website requires a Cisco com user ID and password If you havea valid service contract but do not have a user ID or password you can register at this URL http tools cisco com R PF register register do N Note Use the Cisco Product Identification CPI tool to locate your product serial number before submitting a web or phone request for service You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools amp Resources link under Documentation amp Tools Choose Cisco Product Identification Tool from the Alphabetical Index drop down list or click the Cisco Product Identification Tool link under Alerts amp RMAs The CPI tool offers three search options by product ID or model name by tree view or for certain products by copying and pasting show command output Search results show an illustration of your product with the serial number label location highlighted Locate the serial number label on your product and record the information before placing a service call Submitting a Service Request Using the online TAC Service R equest Tool is the fastest way to open S3 and S4 service requests S3 and S4 service requests are those in which your network
4. test our products internally before we release them and we strive to correct all vulnerabilities quickly If you think that you might have identified a vulnerability in a Cisco product contact PSIRT Emergencies security alert cisco com Nonemergencies psirt cisco com p Tip We encourage you to use Pretty Good Privacy PGP or a compatible product to encrypt any sensitive information that you send to Cisco PSIRT can work from encrypted information that is compatible with PGP versions 2 x through 8 x N ever use a revoked or an expired encryption key The correct public key to usein your correspondence with PSIRT is the one that has the most recent creation date in this public key server list http pgp mit edu 11371 pks lookup search psirt 40cisco com amp op index amp exact on In an emergency you can also reach PSIRT by telephone 1877 228 7302 1408 525 6532 L1 Obtaining Technical Assistance For all customers partners resellers and distributors who hold valid Cisco service contracts Cisco Technical Support provides 24 hour a day award winning technical assistance The Cisco Technical Support Website on Cisco com features extensive online support resources In addition Cisco Technical Assistance Center TAC engineers provide telephone support If you do not hold a valid Cisco service contract contact your reseller Cisco Technical Support Website The Cisco Technical Support Website provides online documents
5. Cisco SYSTEMS Quick Start Guide Cisco 1711 amp 1712 Security Access Router Cabling and Installation INCLUDING LICENSE AND WARRANTY Cisco One Year Limited Hardware Warranty Terms Overview Unpacking the Box Connecting the Router Configuring the Router Using Cisco Router and Security Device Manager Connecting a PC to the Router s Console Port Verifying Your Installation Obtaining Documentation oo NyA F amp F Ww NY Documentation Feedback 10 Cisco Product Security Overview 11 Obtaining Technical Assistance 12 Obtaining Additional Publications and Information Y Note For localized versions of these instructions please refer to the following URLs French http www cisco com univercd cc td doc product access acs_mod 1700 1711 171xqsg 171X q_fr htm German http www cisco com univercd cc td doc product access acs_mod 1700 1711 171xqsg 171X q_ge htm Spanish http www cisco com univercd cc td doc product access acs_mod 1700 1711 171xqsg 171X g_sp htm Italian http www cisco com univercd cc td doc product access acs_mod 1700 1711 171xqsg 171X qsg_it htm 1 Cisco One Year Limited Hardware Warranty Terms Please refer to http www cisco com univercd cc td doc es_inpck cetrans htm for the Warranties and License Agreements page There are special terms applicable to your hardware warranty and various services that you can use during the warranty period Your formal Warranty Statement including the warranties and lic
6. al emulation software Terminal emulation software should be configured with the following settings 9600 baud 8 data bits No parity bits 1 stop bit The Cisco 1700 Router Software Configuration G uide describes how to configure the router by using Cisco 10 S software Follow these steps to connect the router to a terminal or PC Step1 Connect the RJ 45 end of the console cableto the CON SOLE port on the back panel of the router as shown in Figure 2 Figure 2 Connecting the Console Cable to the Router Console port Blue console cable p To PC or terminal 91645 Step2 Connect the DB 9 end of the console cable to the console port also called the serial port on your PC If this adapter does not fit your PC console port you must provide an adapter that fits 7 Verifying Your Installation You can verify that you have correctly installed your router by checking the LEDs as described in Table 1 Table1 LEDs That Verify Installation LED Panel W hat to Look For PWR Front On when power is being supplied to the router OK Front On when the router software is loaded and functional Blinking when the router is running a power on self test PO ST Continual blinking can indicatea problem with the router although the LED will also blink if the router isin ROMMON mode Refer to the Troubleshooting chapter in the Cisco 1711 and Cisco 1712 Security Access Routers H ardware Installation G uide for mo
7. ark 170 West Tasman Drive 168 Robinson Road San Jose CA 95134 1706 Haarlerbergweg 13 19 San J ose CA 95134 1706 28 01 Capital Tower USA 1101 CH Amsterdam USA Singapore 068912 www cisco com The N etherlands www cisco com www cisco com Tel 408 526 4000 www europe cisco com Tel 408 526 7660 Tel 65 63177777 800 553 NETS 6387 Tel 31020 357 1000 Fax 408 527 0883 Fax 65 6317 7799 Fax 408 526 4100 Fax 310 20357 1100 Cisco Systems has more than 200 offices in the following countries Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices Argentina Australia Austria Bdgium Brazil e Bulgaria e Canada Chile e China PRC Colombia e Costa Rica Croatia e Cyprus Czech Republic Denmark Dubai UAE Finland France e Germany Greece Hong Kong SAR Hungary India Indonesia Irdand Isad e Italy e Japan Korea Luxembourg M alaysia Mexico TheNethelands New Zealand Norway Peu e Philippines e Poland Portugal Pueto Rico e Romania Russia Saudi Arabia Scotland Singapore Slovakia Slovenia South Africa Spain e Sweden Switzerland Taiwan Thailand Turkey Ukraine United Kingdom United States e Venezuela Vietnam Zimbabwe CCSP CCVP the Cisco Square Bridge logo Follow M e Browsing and StackW ise are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn and iQuick Study are service marks of Cisco Systems In
8. c and Access Registrar Aironet ASIST BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP Cisco the Cisco Certified Internetwork Expert logo Cisco 10S Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Empowering the Internet Generation Enterprise Solver EtherChannel EtherF ast EtherSwitch Fast Step FormShare GigaDrive GigaStack HomeLink Internet Quotient 10 S IP TV iQ Expertise theiQ logo iQ Net Readiness Scorecard LightStream Linksys M eetingPlace M GX the N etworkers logo N etworking Academy N etwork Registrar Packet PIX Post R outing Pre Routing ProConnect RateM UX ScriptShare SlideCast SM ART net StrataView Plus TeleR outer The Fastest Way to Increase Y our Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0502R 2005 Cisco Systems Inc All rights reserved Dk Printed in the USA on recycled paper containing 10 postconsumer waste 78 15621 05 DOC 7815621
9. d to the Ethernet port on your PC A Caution Always connect the Ethernet cable to an Ethernet port on the router Accidentally connecting the cable to the wrong port can damage your router Step4 To connect the router to your service provider s network connect one end of an Ethernet cable to the 10 100 ETHERNET port the yellow port connect the other end of the cable to a network port on your service provider s broadband xDSL or cable modem equipment as shown in Figure 1 A Caution Always connect the Ethernet cable to an Ethernet port on the router Accidentally connecting the cable to the wrong port can damage your router Step5 Optional To makea backup connection to your service provider s network follow the instructions for your router model below e The Cisco 1711 router supports a 56 kbps dial up connection to your service provider s network that can serve as a backup connection to your service provider in the event that your primary connection goes down To make a backup dial up connection connect one end of a straight through RJ 11 cable to the Analog M odem port on WIC 1 AM module on the router as shown in Figure 1 and connect the other end of the cable to your telephone wall jack e The Cisco 1712 router supports an ISDN BRI S T connection to your service provider s network that can serve as a backup connection in the event that your primary connection go down To makea backup ISDN connection connec
10. ense agreements applicable to Cisco software is available on Cisco com Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco com 1 Launch your browser and go to this URL http www cisco com univercd cc td doc es_inpck cetrans htm The Warranties and License Agreements page appears 2 To read the Cisco Information Packet follow these steps a Click the Information Packet Number field and make sure that the part number 78 5235 03A0 is highlighted b Select the language in which you would like to read the document c Click Go The Cisco Limited Warranty and Software License page from the Information Packet appears d Read the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF Note You must have Adobe Acrobat Reader to view and print PDF files You can download the reader from Adobe s website http www adobe com 3 To read translated and localized warranty information about your product follow these steps a Enter this part number in the Warranty Document Number field 78 10747 01C0 b Select the language in which you would like to view the document c Click Go The Cisco warranty page appears d Read the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF You can also contact the Cisco service and support website for assistance
11. ess router One blue RJ 45 to DB 9 console cable OneDB 9 to DB 25 adapter One black power supply Oneblack power supply cord Product documentation Items You Need to Provide Depending on your network environment you may need to provide some of the following items so that you can install the router Straight through Ethernet cables RJ 45 to R 45 to connect the router to a broadband xDSL or cable modem and to a hub or switch Straight through or crossover cables to connect W ICs to the appropriate WAN services the integrated switch ports operate in auto detect mode Ethernet hub or switch to connect the router to the local network or an xDSL or cable modem to connect the router to the service provider Server or other computer with a network interface card NIC or other networked device such as a hub or a switch to connect to the integrated 4 port 10 100 M bps Ethernet switch e Cisco 1712 only External N etwork Termination NT 1 if needed to connect the WIC to WAN services Some ISDN service providers require an external NT 1 device to connect an ISDN S T port to the ISDN line 4 Connecting the Router Figure 1 shows a typical installation of the Cisco 1711 or Cisco 1712 Security Access router Figure 1 Typical Cisco 1711 or Cisco 1712 Installation Ses e A Ethernet Hub Internet Service Provider DSL Cable Modem 94244 Follow these steps to connect
12. is minimally impaired or for which you require product information After you describe your situation the TAC Service Request Tool provides recommended solutions If your issue is not resolved using the recommended resources your service request is assigned to a Cisco TAC engineer The TAC Service Request Tool is located at this URL http w ww cisco com techsupport servicerequest For S1 or S2 service requests or if you do not have Internet access contact the Cisco TAC by telephone S1 or S2 service requests are those in which your production network is down or severely degraded Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly To open a service request by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EM EA 32 2 7045555 USA 1 800 553 2447 For a complete list of Cisco TAC contacts go to this URL http w ww cisco com techsupport contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 Your network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Severity 2 S2 O peration of an existing network is severely degraded or significant aspects of your busines
13. nical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems Cisco com You can access the most current Cisco documentation at this URL http w ww cisco com univercd home home htm You can access the Cisco website at this URL http w ww cisco com You can access international Cisco websites at this URL http w ww cisco com public countries_languages shtm Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package which may have shipped with your product The Documentation DVD is updated regularly and may be more current than printed documentation The Documentation DVD package is available as a single unit Registered Cisco com users Cisco direct customers can order a Cisco Documentation DVD product number DOC DOCDVD5 from the Ordering tool or Cisco M arketplace Cisco Ordering tool http w ww cisco com en U S partner ordering Cisco M arketplace http w ww cisco com go marketplace Ordering Documentation You can find instructions for ordering documentation at this URL http w ww cisco com univercd cc td doc es_inpck pdi htm You can order Cisco documentation in these ways Registered Cisco com users Cisco direct customers can order Cisco product documentation from the Ordering tool http w ww cisco com en U S partner ordering Nonregistered Cisco com users can order documentation through a l
14. ocal account representative by calling Cisco Systems Corporate H eadquarters California USA at 408 526 7208 or elsewhere in N orth America by calling 1 800 553 NETS 6387 Q Documentation Feedback You can send comments about technical documentation to bug doc cisco com You can submit comments by using the response card if present behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments 10 Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL http w ww cisco com en U S products products security_vulnerability_policy html From this site you can perform these tasks Report security vulnerabilities in Cisco products Obtain assistance with security incidents that involve Cisco products Register to receive security information from Cisco A current list of security advisories and notices for Cisco products is available at this URL http w ww cisco com go psirt If you prefer to see advisories and notices as they are updated in real time you can access a Product Security Incident R esponse Team Really Simple Syndication PSIRT RSS feed from this URL http w ww cisco com en U S products products_psirt_rss_ feed html Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products We
15. re information LINK Back On when the router is correctly connected to the Ethernet network through the 10 100 Ethernet port FDX Back On when the Ethernet port is operating in full duplex mode 100 Back On when the 10 100 Ethernet port is operating at 100 M bps ETH ACT Front Blinking when there is network traffic on the local Ethernet LAN WIC1 ACT Front Blinking when data traffic is being sent to or received on the card in the WIC1 slot WICO ACT Front Blinking when data traffic reaches the host CPU The traffic types include Cisco Discovery Protocol CDP Spanning Tree Protocol STP inter virtual local area network VLAN traffic and traffic that is routed between the switch ports and WICO and or the onboard Fast Ethernet port Switch port ACT Back On solid when data packets are being transmitted or received in and out of the Ethernet port O ff when there is no data activity Switch port LNK Back On solid when link is present O ff when link is not detected WICO OK and WIC1 OK Back On when a WIC is correctly installed in the corresponding WIC slot MOD OK Back OnwhentheVPN hardware encryption moduleis installed and recognized by the Cisco IOS software 1 The analog modem WIC and the switch port WIC are not field replaceable 8 Obtaining Documentation Cisco documentation and additional literature are available on Cisco com Cisco also provides several ways to obtain tech
16. s operation are negatively affected by inadequate performance of Cisco products You and Cisco will commit full time resources during normal business hours to resolve the situation Severity 3 S3 O perational performance of your network is impaired but most business operations remain functional You and Cisco will commit resources during normal business hours to restore service to satisfactory levels Severity 4 S4 You require information or assistance with Cisco product capabilities installation or configuration There is little or no effect on your business operations 12 Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources Cisco M arketplace provides a variety of Cisco books reference guides and logo merchandise Visit Cisco M arketplace the company store at this URL http w ww cisco com go marketplace Cisco Press publishes a wide range of general networking training and certification titles Both new and experienced users will benefit from these publications For current Cisco Press titles and other information go to Cisco Press at this URL http w ww ciscopress com 10 Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments Each quarter Packet delivers coverage of the latest industry trends technology breakthroughs and Cisco produc
17. t one end of an RJ 45 ISDN cableto the ISDN BRI S T port on WIC 1B S T module on the router as shown in Figure 1 connect the other end of the cable to your ISDN wall jack Note To configure your router for a backup dial up or ISDN connection you must use the Cisco 10 S command line interface CLI For more information see the Cisco 1700 Series Router Software Configuration G uide 5 Configuring the Router Using Cisco Router and Security Device M anager Cisco Router and Security Device M anager SDM is a web based configuration tool that allows you to configureLAN and WAN interfaces routing Network Address Translation NAT firewalls VPNs and other features on your router If SDM is installed on your router configure the router by following the instructions in the Cisco Router and Security Device M anager SDM Quick Start Guide If this document was not shipped with your router you can obtain SDM and instructions for installing it on your router from the following location http w ww cisco com pcgi bin tablebuild pl sdm To obtain the SDM release notes and other SDM documentation go to http www cisco com go sdm and click the Technical Documentation link 6 Connecting a PC to the Router s Console Port This step is optional and required only if you want to use the Cisco IOS CLI to configure or troubleshoot the router instead of SDM To use Cisco IOS you must connect the router to a terminal or to a PC with termin
18. the router to the power supply your local network and your service provider s network Step 1 Connect power to the router as shown in Figure 1 b c d Connect the attached power supply cord to the power socket labeled 5 12 12 VD C on the back panel of the router Connect the separate power cord to the power socket on the power supply Connect the other end of the separate power cord to a power outlet Turn on the router by pressing the power switch to the on position e Confirm that the router has power by checking that the PWR LED on the front panel is on Step 2 To connect the router to your network connect one end of an Ethernet cable to the Ethernet port RJ 45 and connect the other end of the cable to a port on the hub or switch as shown in Figure 1 Note The example provided in Figure 1 shows connectivity to a hub The router s Ethernet switch port can be connected to another networked device such as a switch or computer with a NIC If you are connecting the router s switch port to another switch use a crossover cable If you are connecting a computer to the router s switch port it will take about 30 seconds for connectivity to be established Step3 To use Cisco Router and Security Device M anager SDM to configure your router you must connect a PC to the first Ethernet switch port on the 4ESW module Connect one end of an Ethernet cable to the switch port labeled 1x and connect the other en
19. ts and solutions as well as network deployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http w ww cisco com packet iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue streamline their business and expand services The publication identifies the challenges facing these companies and the technologies to help solve them using real world case studies and business strategies to help readers make sound technology investment decisions You can access iQ M agazine at this URL http w ww cisco com go iqmagazine Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and privateinternets and intranets You can access the Internet Protocol J ournal at this URL http w ww cisco com ipj World class networking training is available from Cisco You can view current offerings at this URL http w ww cisco com en U S learning index htm 11 Cisco SYSTEMS tli ll Corporate H eadquarters European H eadquarters Americas H eadquarters Asia Pacific H eadquarters Cisco Systems Inc Cisco Systems International BV Cisco Systems Inc Cisco Systems Inc 170 West Tasman Drive H aarlerbergp
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