Chamberlain 3900PLD Garage Door Opener User Manual
Contents
1. WHT RED Door Control Connections Single Button Control Station 10 IMPORTANT SAFETY INSTRUCTIONS A amp WARNING To reduce the risk of SEVERE INJURY or DEATH 1 This portable luminaire has a polarized plug one blade is 5 NEVER use with an extension cord unless plug can be fully wider than the other as a feature to reduce the risk of inserted electric shock 6 DO NOT alter the plug 2 This plug will fit in a polarized outlet ONLY one way 7 Light is intended for ceiling mount and indoor applications 3 If the plug does not fit fully in the outlet reverse the plug ONLY 4 f it still does not fit contact a qualified electrician INSTALLATION STEP 6 CAUTION Install the Light Not Provided To prevent possible OVERHEATING of the endpanel or light The remote light operator light is designed to plug directly socket into a standard 120V outlet e DO NOT use short neck or specialty light bulbs 1 Install the hinge and latch clips Clips slide in between DO NOT use halogen bulbs Use ONLY incandescent the metal plate and the plastic housing on each side of To prevent damage to the operator tad base EIgute 1 e DO NOT use bulbs larger than 100W 2 Select an appropriate location on the ceiling to mount e ONLY use A19 size bulbs the light within 6 1 8 m of an electrical outlet so that the cord and light are away from moving parts Figure 1 i Light Clip2. 3 Release the button when the learn indicator light blinks and shuts off za upon learning the remote control If m C T the optional remote light is installed the light will blink 4 If the safety reversing sensors are not installed or misaligned the door will not close from a hand held remote control If this occurs the door can be closed by pressing and holding the push button on the Single Button Control Station until the door has closed Releasing the push button prior to the door closing will cause the door to reverse To Erase All Codes From Motor Unit Memory To deactivate any unwanted remote first erase all codes Press and hold the learn button on motor unit until the learn indicator light goes out approximately 6 9 seconds All previous codes are now erased Reprogram each remote or keyless entry you wish to use 3 Button Remote 315 MHz If provided with your door operator the large button is factory programmed to operate it Additional buttons on any Securitys F 3 Button remote can be programmed to operate other Security door operators THE REMOTE CONTROL BATTERY 4 amp WARNING To prevent possible SERIOUS INJURY or DEATH NEVER allow small children near batteries f battery is swallowed immediately notify doctor To reduce risk of fire explosion or chem
3. 16 Safety Reversing Sensor Invisible Light Beam Protection Area ADJUSTMENT STEP 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down Adjust the position of the door by using the black and purple buttons Black moves the door UP open and sticking Repair door first purple moves the door DOWN close 4 amp WARNING Without a properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing door NEVER learn forces or limits when door is binding or Incorrect adjustment of door travel limits will interfere with proper operation of safety reversal system After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 high 3 8 cm object or 2x4 laid flat on floor Figure 1 Purple Button CAUTION To prevent damage to vehicles be sure fully open door Setting the UP position provides adequate clearance 1 Press and hold the black button until the LED starts flashing slowly then release Figure 2 2 Push and hold the black button until the door reaches the desired UP open position Figure 2 NOTE Make sure the door opens high enough for your
4. Extension Brackets Optional For safety reversing sensor installation onto the wall or floor Keyless Entry with Security Enables end user to operate door operator from outside by entering a password on a specially designed keyboard Also can add a temporary password for visitors or service persons This temporary password can be limited to a programmable number of hours or entries Remote Work Light Enables homeowner to turn on a work light from their car with their door operator remote or from anywhere in their home with an additional LiftMaster Securitysk remote 30 475LM EverCharge StandBy Power System Provides backup power to the model 3900 door operator Alternate Mounting Kit This kit allows the operator to be mounted below the torsion bar in the case where the torsion bar is not round or the normal mounting area is obstructed 41A6102 Power Door Lock Enables the end user to prevent the door from being manually opened once closed NOTES 31 LIFTMASTER SERVICE IS ON CALL OUR LARGE SERVICE ORGANIZATION SPANS AMERICA INSTALLATION AND SERVICE INFORMATION IS AS NEAR AS YOUR TELEPHONE SIMPLY DIAL OUR TOLL FREE NUMBER 1 800 528 2806 www liftmaster com For professional installation parts and service contact your local LIFTMASTER CHAMBERLAIN dealer Look for him in the Yellow Pages or call our Service number for a list of dealers in your area HOW TO ORD
5. CHAMBERLAIN The Chamberlain Group Inc 845 Larch Avenue LiftMaster ae a FIN P ROFESSIONAL SECURITY Ws DOOR OPERATOR Model 3900PLD For Light Duty Commercial Use Install On Sectional Doors With Torsion Assemblies Only Owner s Manual m Please read this manual and the enclosed safety materials carefully m Fasten the manual near the door after installation m The door WILL NOT CLOSE unless The Protector System and cable tension monitor are connected and properly aligned m Periodic checks of the operator are required to ensure safe operation m The model number label is located behind the hinged door of your operator m Do NOT exceed 10 complete cycles of door operation per hour 2 YEAR WARRANTY Serial Installation Date TABLE OF CONTENTS Introduction Safety symbol review and signal word review 2 Planning 3 Preparing your door 000 cece eee eee eee 4 Tools needed 00000 ees 4 Specifications a aee ese ee xa Ep dees 4 Carton inventory llle eere 5 5 6 6 6 Hardware inventory Assembly Attach the collar to the operator Attach mounting bracket to the operator Installation Installation safety instructions 7 Position the operator lllseeeleeeseseens 7 Attach the emergency release rope and handle 8 8 9 Install power door lock Not Provided Attach the cable tension monitor
6. vehicle Push and hold 3 Push the door control or programmed remote control until the door This sets the UP open limit and begins closing the is at desired UP door Figure 3 position 4 Immediately when the door begins to close press and release either the black or purple button This will stop the door Setting the DOWN position 5 Push and hold the purple button until the door reaches the desired DOWN closed position 6 Once the door is closed if there appears to be too much pressure on the door you may toggle the door back and forth using the black and purple buttons to reach the desired closed position 7 Push the door control or programmed remote control This sets the DOWN close limit and the door should Figure 4 open 4 BLACK Proceed to Set the Force OTA button to stop Figure 3 door at desired DOWN position 2 17 ADJUSTMENT STEP 2 Set the Force The force setting measures the amount of force required to open and close the door 1 Push the purple button twice to enter into the Force Adjustment Mode The LED will flash quickly 2 Push the door control or programmed remote control The door will close DOWN 3 Push the door control or programmed remote control again The door will open UP 4 Push the door control or programmed remote control a third time to close the door DOWN The LED will stop flashing when the force has been
7. Check to make sure the torsion bar is not visibly moving up and down as it rotates Check that the operator is mounted at a right angle to the jackshaft If not move the position of the mounting bracket 24 d ZA Motor Unit rT 3 IT el S A see aii Safety Reversing gt SS n j Sensor Learn ee e cuum Button LED TATE EEEEEEEEEEEETTEEEEEE HE RER REER RRER RER RRA or Diagnostic a amp LED a i 4 o Your garage door operator is programmed with self Learn LL diagnostic capabilities The Learn button diagnostic LED will Button p 4 flash a number of times then pause signifying it has found a Le potential issue Consult Diagnostic Chart below Diagnostic Chart Safety reversing sensors wire open broken or disconnected OR Safety reversing sensors wire shorted or black white wire reversed Door control or wire shorted VETWUTTTA Safety reversing sensors slightly misaligned dim or flashing LED Motor overheated or possible RPM sensor failure Unplug to reset Cable tension monitor reversal UT Symptom One or both of the Indicator lights on the safety reversing sensors eq Symptom LED is not lit on door control vq Symptom Sending indicator light glows steadily re
8. Make sure the door is closed Pull the emergency release handle The door should then be able to be opened manually Return the door to the closed position Pull the emergency handle a second time Reconnect the door to the operator 20 4 amp WARNING To prevent possible SERIOUS INJURY or DEATH from a falling door f possible use emergency release handle to disengage door ONLY when door is CLOSED Weak or broken springs or unbalanced door could result in an open door falling rapidly and or unexpectedly NEVER use emergency release handle unless doorway is clear of persons and obstructions Emergency Release Handle OPERATION IMPORTANT SAFETY INSTRUCTIONS A amp WARNING To reduce the risk of SEVERE INJURY or DEATH 1 READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS 8 After ANY adjustments are made the safety reversal 2 ALWAYS keep remote controls out of reach of children system MUST be tested NEVER permit children to operate or play with door control 9 Safety reversal system MUST be tested every month Door push buttons or remote controls MUST reverse on contact with 1 1 2 3 8 cm high object ONLY activate door when it can be seen clearly it is or a 2x4 laid flat on the floor properly adjusted and there are no obstructions to door 10 ALWAYS KEEP DOOR PROPERLY BALANCED travel see page 3 An improperly balanced door may not reverse ALWAYS keep door in sight until completely closed NO w
9. Required Install the single button control station 10 Install the light Not Provided lessen 11 Electrical requirements llle 12 Mount the Standby Power Unit SPU Not Provided 13 Install The Protector System ulus 14 16 Adjustment 17 20 Program the travel limits 000055 17 Set the TOI Ce ou e eA EO ue Dres e 18 Test the safety reversal system 0 19 Test The Protector System llllulsulsu 19 Test cable tension monitor lessen 20 To open door manually INTRODUCTION Safety Symbol Review and Signal Word Review Operation 21 25 Operation safety instructions 0 000 21 Using your door operator 000002 00s 21 Care of your operator cence eee 22 Having a problem Troubleshooting 23 24 Diagnostic Chart 25 Programming 26 28 To add or reprogram a hand held remote control Not Provided 04 26 To erase all codes from motor unit memory 26 3 Button remote 000 00 e eee ee 26 The remote control battery 000000 26 To add program or change a keyless entry PIN Not Provided 0 000 e eee eee eee 27 Programming remote light Not Provided 28 Repair Parts 29 Installation parts acens rau a ee 29 Motor unit assembly parts 000 eae 29 Accessories 30 Notes 31 Repair Parts
10. Lock Not Provided The lock is used to prevent the door from being manually opened once the door is fully closed 1 Select a door roller to mount the lock above Check for clearance If possible select a roller on the same side of the door as the motor unit The second roller up from the bottom is ideal in most installations 2 Ensure rail surface is clean and adhere lock template to achieve a 3 7 6 cm distance between the center of the roller and the pin hole Figure 1 3 Drill holes as marked on the template 4 Fasten power door lock to the outside of the garage door track with hardware provided 5 Run bell wire up wall to motor unit Use insulated staples to secure wire in several places 6 Plug connector into the motor unit Figure 2 NOTE Lock must be mounted within 10 of the power head HARDWARE SHOWN ACTUAL SIZE hu Lock Screw Staples 1 4 20 x 1 2 2 Figure 1 Figure 2 4 WARNING To prevent possible SERIOUS INJURY or DEATH from a falling door f possible use emergency release handle to disengage door ONLY when door is CLOSED Weak or broken springs or unbalanced door could result in an open door falling rapidly and or unexpectedly NEVER use emergency release handle unless doorway is clear of persons and obstructions Motor Unit Emergency Release Cable Overhand Knot Rope Emergency x Release Handle Overhand e Knot Door
11. Mark and drill 3 16 pilot holes for screws pilot holes are not required for anchors 4 Attach the cable tension monitor to the wall using the hardware provided Make sure that the roller is on top of the cable 5 Run bell wire to operator Use insulated staples to secure wire in several places 6 Connect bell wire to the green quick connect terminals polarity is not important Figure 3 NOTE Cable must have tension through entire travel Make sure there is no slack in cable on opposite side of door during normal operation If this condition exists adjust cables as required HARDWARE SHOWN ACTUAL SIZE Staples 8 Hex Head Screw 2 Screw 6 2 Wall Anchor 2 Figure 1 Operator Torsion Bar Cable 1 8 1 4 8 mm 6 mm Cable Tension Monitor Roller With Door Closed Preferred Orientation Figure 2 D Wall Drum 3 4 Min 18 mm Min Figure 3 WHT GRN WHT GRN Cable Tension Monitor 7 16 11mm gt NEEEEEN Strip wire 7 16 11mm To insert or release wire push in tab with screwdriver tip INSTALLATION STEP 5 Install the Single Button Control Station 1 Remove the control station cover 2 Fasten the control station to the wall at least 5 1 5 m above the ground The instal
12. Screw 3 Install the ceiling mount plate with the screws provided Leave 1 8 3 1 mm of the thread exposed between the ceiling and the screw head Figure 2 NOTE If installing remote light operator light on drywall and a ceiling joist can not be located use wall anchors provided No pilot hole is required for wall anchors 4 Determine the length of power cord needed to reach the Boch nearest outlet Wind any excess cord around cord retainer on the top side of the light base 5 Install the light base by pushing onto the screws and turning the base clockwise to lock the light in place Figure 2 6 Install two Type A19 incandescent or compact fluorescent bulbs 100 watt maximum per bulb 200 watts total 7 Install the light lens by hooking one end of the lens over Cord the hinge and pressing up on the other end to latch into Ret iner place Figure 3 8 Plug in the light to outlet 9 Light must be programmed to operate See Programming Remote Light NOTE Light will not operate until the unit is activated Light Clip Hinge Clip Screw Figure 3 HARDWARE SHOWN ACTUAL SIZE qum Sor Light Clip Screw Screw 6x1 2 4 20 X 7 16 2 y Wall Anchor 2 11 INSTALLATION STEP 7 A WARNING Electrical Requirements To prevent possible SERIOUS INJURY or DEATH from To avoid installation difficulties do not run the electrocution or fire operator at this time Be sure power is not connected
13. and Service 32 This door operator has been designed and tested to offer safe service provided it is installed operated maintained and tested in strict accordance with the instructions and warnings contained in this manual 4 amp WARNING Mechanical Electrical CAUTION When you see these Safety Symbols and Signal Words on the following pages they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them The hazard may come from something mechanical or from electric shock Read the warnings carefully When you see this Signal Word on the following pages it will alert you to the possibility of damage to your garage door and or the garage door operator if you do not comply with the cautionary statements that accompany it Read them carefully Planning Survey your area to see if any of the conditions below apply to your installation Additional materials may be required You may find it helpful to refer back to this page as you proceed with the installation of your operator Depending on your requirements there are several installation steps which may call for materials or hardware not included in the carton This operator is compatible with Doors that use a torsion bar springs and a door no more than 14 4 2 m high e 4 6 10 cm 15 cm drums not to be used on tapered drums over 6 15 cm High lift and standard lift sectional doors up to 14 4 2
14. m high Doors up to 18 5 4 m wide Doors up to 180 sq ft 16 7 sq m 1 2 5 cm torsion bar only Review or inspect proposed installation area Operator can be installed on left or right side of door Select the side that meets the requirements listed below Must have minimum of 2 1 2 6 4 cm between the wall and the center of the torsion bar Must have minimum of 3 7 6 cm between the ceiling and the center of torsion bar Must have minimum of 8 20 3 cm between the side wall or obstruction and the end of torsion bar Cable Tension Monitor The torsion bar must extend at least 1 to 5 2 5 cm to 12 cm past the bearing plate An electric outlet is required within 6 1 8 m of the installation area If outlet does not exist contact a qualified electrician Depending upon building construction extension brackets or wood blocks may be needed to install safety reversing sensors Alternate floor mounting of the safety reversing sensors will require hardware not provided A model 475LM EverCharge Standby Power Unit is strongly recommended if there is no access door to the garage as this operator cannot be used in conjunction with an external emergency release mechanism Any gap between the floor and the bottom of the door must not exceed 1 4 6 mm Otherwise the safety reversal system may not work properly NOT
15. programmed The door must travel through a complete cycle up and down in order for the force to be set properly If the garage door opener cannot open and close the door fully inspect the door to ensure that it is balanced properly and is not sticking or binding If the door is not stopping exactly where you would like it repeat Program the Travel Limits Without a properly installed safety reversal system persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing door NEVER learn forces or limits when door is binding or sticking Repair door first Too much force on door will interfere with proper operation of safety reversal system After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 high 3 8 cm object or 2x4 laid flat on floor Figure 1 Figure 2 LED Black Button Push Purple button m Pet twice to enter unit into Force asss Adjustment Mode Purple Button Figure 3 ADJUSTMENT STEP 3 Test the Safety Reversal System TEST With the door fully open place a 1 1 2 3 8 cm board or a 2x4 laid flat on the floor centered under the door Operate the door in the down direction The door must reverse on striking the obstruction Upon successful safety reversal test proceed to Adjustment Step 4 ADJUST f the door stop
16. to the operator and To reduce the risk of electric shock your operator has a disconnect power to circuit BEFORE removing cover to grounding type plug with a third grounding pin This plug establish permanent wiring connection will only fit into a grounding type outlet If the plug doesn t Door installation and wiring MUST be in compliance with fit into the outlet you have contact a qualified electrician to ALL local electrical and building codes install the proper outlet NEVER use an extension cord 2 wire adapter or change plug in ANY way to make it fit outlet Be sure the operator is grounded PERMANENT WIRING CONNECTION Flexible Conduit Green Ground Screw If permanent wiring is required by your local code refer to the following procedure To make a permanent connection through the 7 8 hole in the back of the operator according to local code Remove the operator from the torsion bar remove cover screws and set the cover aside Remove the attached green ground terminal Cut black and white wires and strip away 1 2 1 3 cm 0 Black Wire of insulation 3 7 6 cm before spade terminals From Power Cord Ground Tab Ground Wire Remove the power cord from unit RR Install a 90 conduit or flex cable adapter to the 7 8 L From Power Cord hole Reinstall operator to torsion bar o 9 e Cyq00 Run wires through conduit cut to proper length and strip insulation Attach wit
17. E Inspect the torsion bar while the door is raised and lowered It is important that there is no noticeable movement up and down or left and right If this type of movement is not corrected life of this operator will be greatly reduced r Wall mounted Single Access Door Button Control Station o gt LL hn eats between floor Safety Seppe Reversing Sensor Safety Reversing Sensor and bottom of door must not exceed 1 4 6 mm Preparing your Door Before you begin Disable locks Remove any ropes connected to door Complete the following test to make sure your door is balanced and is not sticking or binding 1 Lift the door about halfway as shown Release the door If balanced it should stay in place supported entirely by its springs 2 Raise and lower the door to see if there is any binding or sticking If your door binds sticks or is out of balance call a trained door systems technician 3 Verify equal cable tension on each side of door Cable tension should remain equal during the entire travel of the door Sectional Door Tools needed During assembly installation and adjustment of the operator instructions will call for hand tools as illustrated below Tape Measure Sy 5 32 3 16 5 16 Pencil and 3 4 Drill Bi
18. ER REPAIR PARTS Selling prices will be furnished on request or parts will be shipped at prevailing prices and you will be billed accordingly WHEN ORDERING REPAIR PARTS ALWAYS GIVE THE FOLLOWING INFORMATION PART NUMBER PART NAME MODEL NUMBER ADDRESS ORDERS TO THE CHAMBERLAIN GROUP INC Technical Support Group 6050 S Country Club Road Tucson Arizona 85706 SERVICE INFORMATION TOLL FREE NUMBER 1 800 528 2806 2010 The Chamberlain Group Inc 114A3593B All Rights Reserved
19. NSOR When properly connected and aligned the safety reversing sensor will detect an obstacle in the path of its electronic beam The sending eye with an amber indicator light transmits an invisible light beam to the receiving eye with a green indicator light If an obstruction breaks the light beam while the door is closing the door will stop and reverse to full open position and the operator lights will flash 10 times The units must be installed inside the building so that the sending and receiving eyes face each other across the door no more than 6 15 cm above the floor Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the track of sectional doors without additional hardware 4 amp WARNING Be sure power is not connected to the door operator BEFORE installing the safety reversing sensor To prevent SERIOUS INJURY or DEATH from a closing door Correctly connect and align the safety reversing sensor This required safety device MUST NOT be disabled Install the safety reversing sensor so beam is NO HIGHER than 6 15 cm above floor If it is necessary to mount the units on the wall the brackets must be securely fastened to a solid surface such as the wall framing Extension brackets see accessories are available if needed If installing in masonry construction add a piece of wood at eac
20. Repeat safety reverse test after adjustments 9 The door reverses for no apparent reason Check the safety reversing sensor Remove any obstruction or align the receiving eye See nstallation Step 9 10 The operator strains to operate door The door may be out of balance or the springs may be broken Close the door and use the emergency release handle to disconnect the door Open and close the door manually A properly balanced door will stay in any point of travel while being supported entirely by its springs If it does not disconnect the operator and call a trained door systems technician 11 The operator motor hums briefly then won t work The door springs may be broken See above Having a Problem Continued 12 13 14 The operator won t operate due to power failure Use the emergency release handle to disconnect the door The door can be opened and closed manually When power is restored pull manual release a second time f a Standby Power Unit is connected the operator should be able to operate up to 20 times without power Door loses limits Collar not tightened securely Tighten collar see Assembly Steps 1 and 2 and reprogram limits see Adjustment Step 1 The operator moves when the door is in operation e Some minor movement is normal for this product If it is excessive the collar will wear prematurely Check to make sure the torsion bar is not moving left right excessively
21. SERIOUSLY INJURED or KILLED by a closing door e Safety reversal system MUST be tested every month e If one control force or travel limits is adjusted the other control may also need adjustment After ANY adjustments are made the safety reversal system MUST be tested Door MUST reverse on contact with 1 1 2 3 8 cm high object or 2x4 laid flat on the floor 1 1 2 3 8 cm board or a 2x4 laid flat Without a properly installed safety reversing sensor persons particularly small children could be SERIOUSLY INJURED or KILLED by a closing door Safety Reversing Sensor Safety Reversing Sensor ADJUSTMENT STEP 5 Test Cable Tension Monitor If your cable tension monitor has been activated the Indicator Light will blink 9 times See Figure 1 page 16 ADJUSTMENT STEP 6 To Open the Door Manually The door should be fully closed if possible Pull down on the emergency release handle until a click noise is heard from the unit and lift the door manually To reconnect the door to the operator pull down the emergency release handle straight down a second time until a click noise is heard from the unit The door will reconnect on the next UP or DOWN operation Test the emergency release
22. Track Lock Template Roller INSTALLATION STEP 4 Attach the Cable Tension Monitor Required This operator comes standard with the cable tension monitor It is supplied as a device to monitor the cables for ANY slack that may occur and will reverse the door when excessive slack is detected eliminating service calls The cable tension monitor MUST be connected and properly installed before the door operator will move in the down direction NOTE The cable tension monitor is shipped for left side installation It is preferred that the cable tension monitor be installed on the same side of the door as the operator If required it can be mounted on the opposite side of door Remove the snap ring holding the roller in place and reassemble it on the opposite side of the cable tension monitor 1 Position the cable tension monitor as shown Figures 1 and 2 The cable tension monitor should be located as close to the drum as possible NOTE There must be no obstructions in the installation area that prevent the cable tension monitor or the cable itself from closing completely when slack is detected 2 Make sure cable tension monitor is located over a wood support member NOTE If the cable tension monitor can not be mounted into wood with the lag screws provided it can be mounted into 1 2 or greater drywall using the wall anchors 2 and the Z8 hex head screws 2 provided in the hardware bag 3
23. acket 2 Mounting Bracket E Operator The Protector System 2 Safety Reversing Sensors Safety Labels 1 Sending Eye and 1 Receiving Eye and with 2 Conductor White amp White Black Cable Tension Literat Monitor with 2 Conductor neraure Bell Wire attached Green White Bell Wires Hardware Inventory INSTALLATION HARDWARE Self Tapping Screw 210 32 2 Hex Screw 14 10x1 7 8 4 Drywall Anchor 2 Screw 6x 1 1 4 2 Drywall Anchor Screw In 2 Machine Screw 6x1 2 Handle Carriage Bolt 1 4 20x1 2 2 Rope Wing Nut 1 4 20 2 Insulated Staples 30 Pan Head Screw 1 4 20x1 2 2 Hex Head Screw 8x1 2 ASSEMBLY STEP 1 amp WARNING Attach the Collar to the Operator To avoid installation difficulties do not run the door MUST be properly tightened The door may not reverse operator until instructed to do so correctly or limits may be lost due to collar slip Loosen the collar screws Attach collar to either the left or the right side of the operator Ensure that the collar is seated all the way on motor shaft until stop is reached Figure 1 Position the collar so that the screws are facing up Figure 1 accessible when attached to the torsion bar To prevent possible SERIOUS INJURY or DEATH the collar Collar Screw Tighten both sides of collar screws equally to secure PROIN collar to the motor unit 12 14 ft Ibs of torque Collar Screw Figure 2 NOTE For mos
24. ceiving indicator light is do not glow steady nspect sensor wires for a short staple in wire correct wiring polarity black white wires reversed broken or disconnected wires replace attach as needed Disconnect all wires from back of motor unit Remove sensors from brackets and shorten sensor wires to 1 2 ft 30 60 cm from back each of sensor Reattach sending eye to motor unit using shortened wires If sending eye indicator light glows steadily attach the receiving eye Align sensors if the indicator lights glow replace the wires for the sensors If the sensor indicator lights do not light replace the safety reversing sensors Inspect door control wires for a short staple in wire replace as needed Disconnect wires at door control touch wires together If motor unit activates replace door control f motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates replace door control wires dim or flashing Realign receiving eye sensor clean lens and secure brackets Verify door track is firmly secured to wall and does not move Symptom Motor has overheated the motor unit does not operate Motor unit hums briefly RPM Sensor Short travel 6 8 15 20 cm Unplug unit to reset Try to operate motor unit check diagnostic code e If it is still flashin
25. cing the door Be sure there is enough clearance for the sensor beam to be unobstructed f additional depth is needed an extension bracket See Accessories or wood blocks can be used Use bracket mounting holes as a template to locate and drill 2 3 16 diameter pilot holes on the wall at each side of the door no higher than 6 15 cm above the floor Attach brackets to wall with lag screws Not provided If using extension brackets or wood blocks adjust right and left assemblies to the same distance out from the mounting surface Make sure all door hardware obstructions are cleared Floor installation Figure 4 Use wood blocks or extension brackets See Accessories to elevate sensor brackets so the lenses will be no higher than 6 15 cm above the floor Carefully measure and place right and left assemblies at the same distance out from the wall Be sure all door hardware obstructions are cleared Fasten to the floor with concrete anchors as shown HARDWARE SHOWN ACTUAL SIZE m CP Carriage Bolt 1 4 20x1 2 1 4 20 Wing Nut Staples 15 Figure 1 DOOR TRACK MOUNT RIGHT SIDE Indicator g Bracket Figure 2 n Sensor WALL MOUNT RIGHT SIDE Fasten Wood Block to Wall with Lag Screws Not Provided Indicator Light Sensor Bracket Figure 3 WALL MOUNT RIGHT SIDE Extension Bracket See Accessories Provided w
26. digit personal identification number PIN of your choice on the keypad Then press and hold the ENTER button 3 Release the button when the learn indicator light blinks and shuts off i upon learning the remote control If the optional remote light is installed X the light will blink To change an existing known PIN If the existing PIN is known it may be changed by one person without using a ladder 1 Press the four buttons for the present PIN then press and hold the button The operator light will blink twice Release the button 2 Press the new 4 digit PIN you have chosen then press Enter The motor unit lights will blink once when the PIN has been learned Test by pressing the new PIN then press Enter The door should move To set a temporary PIN You may authorize access by visitors or service people with a temporary 4 digit PIN After a programmed number of hours or number of accesses this temporary PIN expires and will no longer open the door It can be used to close the door even after it has expired To set a temporary PIN 1 Press the four buttons for your personal entry PIN not the last temporary PIN then press and hold the button The operator light will blink three times Release the button 2 Press the temporary 4 digit PIN you have chosen then press Enter The operator light will blink four times 3 To set the number of hours this temporary PIN will wor
27. e torsion bar Ensure that the collar does not touch the bearing plate Check to make sure the mounting bracket is located on a solid surface such as wood concrete or door flag bracket Snug collar screws to help assure proper alignment of operator Mark the bracket holes It may be necessary to cut the torsion bar if it is too long or damaged 3 Loosen collar screws from torsion bar and remove the operator Drill 3 16 pilot holes at the marked locations Drill through steel plate if needed 4 Reinstall the operator by sliding the collar over the torsion bar until pilot holes align with bracket Securely tighten collar screws that attach to the torsion bar to 12 14 ft Ibs of torque Securely tighten both set screws firmly without damaging the motor unit 5 Fasten bracket securely with 14 10x1 7 8 screws Tighten all mounting bracket hardware NOTE The motor unit does not have to be flush to wall 6 Use a staple to secure the antenna wire to prevent antenna from being entangled in a door roller HARDWARE SHOWN ACTUAL SIZE 14 10x1 7 8 Hex Screw 7 NEVER wear watches rings or loose clothing while installing or servicing operator They could be caught in door or operator mechanisms Install wall mounted door control within sight of the door out of reach of children at minimum height of 5 feet 1 5 m e away from ALL moving parts of the door Install the entrapment warning placard next to the control
28. ect in the opening cycle 21 CARE OF YOUR OPERATOR MAINTENANCE SCHEDULE Once a Month Manually operate door If it is unbalanced or binding call a trained door systems technician Check to be sure door opens amp closes fully Adjust limits and or force if necessary see Adjustment Steps 1 and 2 Repeat the safety reverse test Make any necessary adjustments see Adjustment Step 3 Once a Year Oil door rollers bearings and hinges The operator does not require additional lubrication Do not grease the door tracks 22 HAVING A PROBLEM TROUBLESHOOTING 1 The operator doesn t operate from either the Door Control or the remote control Does the operator have electric power Plug a lamp into the outlet If it doesn t light check the fuse box or the circuit breaker Some outlets are controlled by a wall switch s there a build up of ice or snow under the door The door may be frozen to the ground Remove any restriction The door spring may be broken Have it replaced see page 3 for reference Operator operates from the remote but not from the Single Button Control Station Are the wiring connections correct Review Installation Step 5 The door operates from the Single Button Control Station but not from the remote control Program the operator to match the remote control code Refer to instructions on the motor unit panel Repeat with all Remotes The remote control has shor
29. eye Lock in place Loosen the receiving eye wing nut and adjust the safety reversing sensor until it receives the sender s beam When the green indicator light glows steadily tighten the wing nut Figure 6 To CableTension Monitor Connect Wire to Quick Connect Terminals Sensor Connections Figure 5 Wing Nut 1 4 20x1 2 TROUBLESHOOTING THE SAFETY REVERSING SENSORS 1 If the sending eye indicator light does not glow steadily after installation check for Electric power to the operator A short in the white or white black wires These can occur at staples or at operator connections Incorrect wiring between safety reversing sensors and operator A broken wire 2 If the sending eye indicator light glows steadily but the receiving eye indicator light doesn t Check alignment Check for an open wire to the receiving eye 3 If the receiving eye indicator light is dim realign either sensor NOTE When the invisible beam path is obstructed or misaligned while the door is closing the door will reverse If the door is already open it will not close Bell Wire TM WHT RED WHT WHT BLK WHT To D or Control Quick Connect Terminals To insert or release wires push in tab with screwdriver tip Safety Reversing Sensor
30. g 5 times and motor unit moves 6 8 15 20 cm replace RPM sensor f motor unit doesn t operate motor unit is overheated Wait 30 minutes and retry If motor unit still will not operate replace logic board Symptom Door reverses while closing Check for possible door obstructions and remove Check that the cable tension monitor is properly connected to the operator Replace the cable tension monitor 25 PROGRAMMING NOTICE If this Security door operator is operated with a non rolling code transmitter the technical measure in the receiver of the door operator which provides security against code theft devices will be circumvented The owner of the copyright in the door operator does not authorize the purchaser or supplier of the non rolling code transmitter to circumvent that technical measure To Add or Program a Hand held Remote Control Not Provided Below are instructions for programming your operator to operate with optional Security 315 MHz remote controls A maximum of eight Security 315 MHz remote controls can be programmed to work with your operator USING THE LEARN BUTTON 1 Press and release the purple learn button on the motor unit The learn indicator light will glow steadily for 30 seconds 2 Within 30 seconds press and hold the button on the hand held remote that you wish to operate your door
31. h location to avoid drilling extra holes in masonry if repositioning is necessary The invisible light beam path must be unobstructed No part of the door door tracks springs hinges rollers or other hardware may interrupt the beam while the door is closing p lt D n A lv g YN A IU V A IV V a ARRARAS RAR RAKAM LI Safety Reversing Sensor 6 15 cm max above floor Invisible Light Beam Protection Area Facing the door from inside the garage Safety Reversing Sensor 6 15 cm max above floor INSTALLING THE BRACKETS Be sure power to the operator is disconnected Install and align the brackets so the safety reversing sensors will face each other across the door with the beam no higher than 6 15 cm above the floor They may be installed in one of three ways as follows Door track installation preferred Figure 1 Slip the curved arms over the rounded edge of each door track with the curved arms facing the door Snap into place against the side of the track It should lie flush with the lip hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figure 2 and 3 Place the bracket against the wall with curved arms fa
32. h wire nuts provided Properly secure wire under plastic ties so that wire does not come in contact with moving parts Reinstall the cover To avoid installation difficulties do not run the US operator at this time PERMANENT WIRING CONNECTION r Black Wire Coon n White Wire 90 Connector 12 INSTALLATION STEP 8 Mount the Standby Power Unit SPU Not Provided 475LM Standby If the optional 475LM Standby Power Unit is part of this Power Systemi installation it should be installed at this time The SPU can be mounted to either the ceiling or a wall within 3 9 m of the motor unit Position the SPU as desired to a structural support ceiling joist or wall stud Attach the SPU to the support using the mounting holes on either side of the SPU Secure the SPU using the 1 1 2 lag screws 2 provided with the SPU unit Connect the SPU cord into the connector on the bottom of the motor unit Follow all instructions included with the 475LM unit to test for proper operation and testing of the SPU SPU Cord Connector 13 INSTALLATION STEP 9 Install The Protector System The safety reversing sensor must be connected and aligned correctly before the door operator will move in the down direction This is a required safety device and cannot be disabled IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SE
33. hen required and could result in SEVERE INJURY or ONE SHOULD CROSS THE PATH OF THE MOVING DOOR DEATH NO ONE SHOULD GO UNDER A STOPPED PARTIALLY 11 ALL repairs to cables spring assemblies and other OPENED DOOR hardware ALL of which are under EXTREME tension If possible use emergency release handle to disengage door MUST be made by a trained door systems technician ONLY when door is CLOSED Weak or broken springs or 12 ALWAYS disconnect electric power to door operator unbalanced door could result in an open door falling rapidly BEFORE making ANY repairs or removing covers ANP OC HNEXPAC TENI 13 SAVE THESE INSTRUCTIONS NEVER use emergency release handle unless doorway is clear of persons and obstructions Using Your Door Operator Press and hold the push button on the Single Button Control Station until the door starts to move When the operator is activated with the safety reversing sensor correctly installed and aligned 1 If open the door will close If closed it will open 2 If closing the door will reverse 3 If opening the door will stop 4 If the door has been stopped in a partially open position it will close 5 If obstructed while closing the door will reverse If the obstruction interrupts the sensor beam the operator lights will blink for five seconds 6 If obstructed while opening the door will stop 7 If fully open the door will not close when the beam is broken The sensor has no eff
34. ical burn Replace ONLY with 3V2032 coin batteries DO NOT recharge disassemble heat above 100 C 212 F or incinerate The lithium battery should produce power for up to 5 years Battery To replace battery use the visor et ru clip or screwdriver blade to pry j open the case as shown Insert battery positive side up Dispose of old battery properly Replace the battery with only 3V2032 coin cell batteries NOTICE To comply with FCC and or Industry Canada rules IC adjustment or modifications of this receiver and or transmitter are prohibited except for changing the code setting or replacing the battery THERE ARE NO OTHER USER SERVICEABLE PARTS Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation To Add Program or Change a Keyless Entry PIN Not Provided NOTE The optional Keyless Entry must be programmed to operate your garage door operator USING THE LEARN BUTTON e L E 5 A 1 Press and release the purple learn button on motor unit The learn indicator light will glow steadily for 30 seconds 2 Within 30 seconds enter a four
35. ith Extension Bracket Sensor Provided with Bracket Extension lt Bracket g Indicator Lens Light Figure 4 FLOOR MOUNT RIGHT SIDE Concrete Anchors Not Provided e Attach with Indicator Light MOUNTING AND WIRING THE SAFETY REVERSING SENSORS Slide a 1 4 20x1 2 carriage bolt head into the slot on each sensor Use wing nuts to fasten safety reversing sensors to brackets with lenses pointing toward each other across the door Be sure the lens is not obstructed by a bracket extension Figure 5 Finger tighten the wing nuts Run the wires from both safety reversing sensors to the operator Use insulated staples to secure wire to wall and ceiling Strip 7 16 11 mm of insulation from each set of wires Separate white and white black wires sufficiently to connect to the operator quick connect terminals white to white and white black to grey Figure 6 ALIGNING THE SAFETY REVERSING SENSORS Plug in the operator The indicator lights in both the sending and receiving eyes will glow steadily if wiring connections and alignment are correct The sending eye amber indicator light will glow regardless of alignment or obstruction If the green indicator light in the receiving eye is off dim or flickering and the invisible light beam path is not obstructed alignment is required Loosen the sending eye wing nut and readjust aiming directly at the receiving
36. k press the number of hours up to 255 then press 27 Programming Remote Light Not Provided The garage door operator remote light will need to be programmed to operate with the door operator Follow the instructions below to program the light Press the learn button on light until LED comes ON 2 Activate the door using the Single Button Control Station or hand held b remote control or keyless entry if programmed 3 It has learned the code and the light turns on 28 REPAIR PARTS Installation Parts KEY NO PART NO APBS 1 41A4582 41B4494 1 41A6104 4100902 41A5034 KEY PART NO NO 41DJ001 41A6408 41C168 KEY PART DESCRIPTION NO NO Single button control station 41A6388 Emergency release rope amp handle 41A5266 1 assembly 2 Conductor bell wire white amp white red 41A6298 Cable tension monitor Mounting bracket 114A3593 Safety sensor kit receiving and sending eyes with 3 9 m 2 conductor bell wire attached KEY PART DESCRIPTION NO NO Logic board complete with plate 4146095 Absolute Encoder System 41B122 Transformer 41A6348 3 Cover DESCRIPTION Collar with set screws 2 Safety sensor brackets 2 NOT SHOWN Installation hardware bag includes hardware listed on page 5 Owner s manual DESCRIPTION Motor with bracket Power cord ACCESSORIES 41A5281
37. lation surface must be smooth and flat 3 Select appropriate knockout and run the wires to the operator 4 Connect wires to the control station and replace the control station cover 5 Fasten the warning placards to the wall r N DO NOT EXCEED 10 DOOR OPERATIONS PER HOUR FASTEN LABEL ADJACENT TO DOOR NE PAS FAIRE FONCTIONNER LA PORTE PLUS DE 10 FOIS PAR HEURE FIXER L TIQUETTE PRES DE LA RTE 2 rm ae Moving Door Can Cause Serious Injury or Death Keep Clear Door May at any Time Without Pri i eep Door in Sight at all Times When Door is Movin To prevent possible SERIOUS INJURY or DEATH from electrocution Be sure power is not connected BEFORE installing door control Connect ONLY to 24 VOLT low voltage wires a prevent possible SERIOUS INJURY or DEATH from a closing oor e Install door control within sight of door out of reach of children at a minimum height of 5 feet 1 5 m and away from ALL moving parts of door NEVER permit children to operate or play with door control push buttons or remote controls Activate door ONLY when it can be seen clearly is properly adjusted and there are no obstructions to door travel ALWAYS keep door in sight until completely closed NEVER permit anyone to cross path of closing door Factory installed jumper must be in place for proper operation Operator will not function without the jumper
38. s on the obstruction it is not traveling far enough in the down direction Complete Adjustment Steps 1 and 2 Programming the Limits and Forces Repeat the test When the door reverses on the 1 1 2 3 8 cm board or 2x4 laid flat remove the obstruction and run the operator through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY CHECK Test the Safety Reverse System after Each adjustment of limits or force controls Any repair to or adjustment of the door including springs and hardware Any repair to or buckling of the floor Any repair to or adjustment of the operator ADJUSTMENT STEP 4 Test The Protector System Press the remote control push button to open the door Place the operator carton in the path of the door Press the remote control push button to close the door The door will not move more than an inch and the operator lights will flash The door operator will not close from a remote if the indicator light in either sensor is off alerting you to the fact that the sensor is misaligned or obstructed If the operator closes the door when the safety reversing sensor is obstructed do not operate the door Call for a trained door systems technician 19 4 amp WARNING Without a properly installed safety reversal system persons particularly small children could be
39. station in a prominent location Place manual release safety reverse test label in plain view on inside of door Upon completion of installation test safety reversal system Door MUST reverse on contact with a 1 1 2 3 8 cm high object or a 2x4 laid flat on the floor 4 WARNING To prevent possible SERIOUS INJURY or DEATH Concrete anchors MUST be used if mounting bracket into masonry NEVER try to loosen move or adjust door springs cables pulleys brackets or their hardware ALL of which are under EXTREME tension ALWAYS call a trained door systems technician if door binds sticks or is out of balance An unbalanced door might not reverse when required Operator MUST be mounted at a right angle to the torsion bar to avoid premature wear on the collar Operator Staple INSTALLATION STEP 2 Attach the Emergency Release Rope and Handle Thread one end of the rope through the hole in the top of the red handle so NOTICE reads right side up as shown Secure with an overhand knot at least 1 2 5 cm from the end of the rope to prevent slipping Thread the other end of the rope through the loop in the emergency release cable Adjust rope length so the handle is no higher than 6 1 83 m above the floor Secure with an overhand knot NOTE If it is necessary to cut the rope heat seal the cut end with a match or lighter to prevent unraveling INSTALLATION STEP 3 Install Power Door
40. t installations the screws should be facing up for easy access Do not tighten set screws until indicated ASSEMBLY STEP 2 Figure 2 Attach Mounting Bracket m to the Operator e Loosely attach slotted side of mounting bracket to the same side of the operator as the collar using self threading screws provided RIGHT WRONG NOTE Do not tighten until instructed Illustrations shown are for left side installation HARDWARE SHOWN ACTUAL SIZE Screw 10 32 Socket Wrench INSTALLATION IMPORTANT INSTALLATION INSTRUCTIONS A amp WARNING To reduce the risk of SEVERE INJURY or DEATH 1 READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS 2 Install door operator ONLY on properly balanced and lubricated door An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH ALL repairs to cables spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing operator Disable ALL locks and remove ALL ropes connected to door BEFORE installing operator to avoid entanglement Mount emergency release handle no higher than 6 feet 1 83 m above floor NEVER connect door operator to power source until instructed to do so INSTALLATION STEP 1 Position the Operator NOTE For additional mounting options see accessories page 1 Close the door completely 2 Slide the operator with collar over the end of th
41. t range Check to be sure the antenna on the side or back panel of operator extends fully downward Some installations may have shorter range due to a metal door foil backed insulation or metal siding The door opens and closes by itself Be sure that all remote control push buttons are off Remove the bell wire from the door control terminals and operate from the remote only If this solves the problem the single button control station is faulty replace or there is an intermittent short on the wire between the control console and the motor unit Clear memory and re program all remote controls 23 6 The door doesn t open completely e ls something obstructing the door Is it out of balance or are the springs broken Remove the obstruction or repair the door 7 The door opens but won t close Check cable tension monitor see installation step 4 Check the safety reversing sensor See nstallation Step 9 See Adjustment Step 2 For an existing installation see below Repeat the safety reverse test after the adjustment is complete 8 The door reverses for no apparent reason Check cable tension monitor see installation step 4 s something obstructing the door Pull the emergency release handle Operate the door manually If it is unbalanced or binding call a trained door systems technician Clear any ice or snow from the floor area where the door closes Review Adjustment Step 2
42. ts C gt OGU Stepladder Os 1 4 5 16 amp 3 8 Sockets and Wrench with 6 Extension Screwdriver 4 amp WARNING To prevent possible SERIOUS INJURY or DEATH ALWAYS call a trained door systems technician if door binds sticks or is out of balance An unbalanced door may not reverse when required NEVER try to loosen move or adjust door door springs cables pulleys brackets or their hardware ALL of which are under EXTREME tension Disable ALL locks and remove ALL ropes connected to door BEFORE installing and operating door operator to avoid entanglement CAUTION To prevent damage to door and operator ALWAYS disable locks BEFORE installing and operating the operator ONLY operate door operator at 120V 60 Hz to avoid malfunction and damage DO NOT exceed 10 complete cycles of door operation per hour Specifications 120Vac 60 Hz ONLY Currente i REI hae rela 1 0 AMP Rated Load 325 in Ib sec 10 Cycles per Hour CN D AD Pliers Wire Cutters 3 16 and 1 8 Hex Key Wrench Claw Hammer N N bo Le Adjustable End Wrench Needle Nose Pliers Torque Meter not shown Carton Inventory Your door operator is packaged in one carton which Note that accessories will depend on the model contains the motor unit and the parts illustrated below purchased If anything is missing carefully check the packing material 2 Conductor Bell Wire Safety Sensor White amp White Red Br
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