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Canon 1 Printer User Manual

1. B 3 8 Displaying Stored Job Details sviciccscctsccsosenscescesedsecsossssvscsnssnssesanecauesousteanesodsesesisdseecassitvonsaaseanesdescousssasinseescaasterite 3 10 Displaying Stored Job Status scccccccsscsescsssssssscossssasscassastancsorcseaccasscasacveassunsssuassiazeasscsosnrssnssoacteascascccsatzusesuorssaasecsies 3 12 Printing a Stored Job 3 13 Changing Print Settings and Printing ssccnc ccesscscessesecisecsosoessseciasssasessiccaseseeeseatzcoeessetSiarebosceeastisseoneeeasscooeeneasessice 3 15 terere 3 18 Deleting a Stored Job csscscssscsescsssscsscesssctassncsecsscsssonesesisanctocabesiasseuncestssdasnasiessitsiesesoestisactbecbedscanseonseestdasuebeststsizs 3 19 Logging In and Logging Out To use the job management function of Print Services Client you must log in to MEAP from the touch panel display of a Canon device To log in to MEAP a login service must be set For more information on setting a login service see the manual accompanying your device NOTE The screen that is displayed may differ depending on the model of the machine Logging In Log in to MEAP After logging in you must be using Canon Business Imaging Online to use the functions of Print Services Client PullPrint Service Provider must also be started NOTE The procedure uses the SSO H login service as an example To use another login service see the manual accompanying your dev
2. serial number is necessary when obtaining a license file from the License Management System Starting and Closing SMS 2 7 2 Enter the password gt click Log In p Enhanced System Appiication Application Name Installed on Status License Manazensnt D System Application Management D System infomation p aed nn prese E CHER resend Threads El 18 n T MEAT Application Serting ipee File Descriptors Ej mt 1 MEAP Application Log Management e If you cannot log in because the password is incorrect a message prompting you to re enter the password is displayed Enter the correct password and click Log In again e If SMS is idle for longer than five minutes it times out and you are automatically logged out If this happens log in again from the Login page e If you do not log in within five minutes of displaying the Login page you cannot log in even if you enter the correct password Re enter the password according to the message displayed on the screen e If a message is displayed and you cannot log in even though you entered the correct password within five minutes of displaying the Login page confirm whether your Web browser settings meet the SMS operating conditions For more information on SMS see the manual accompanying your device 2 8 Starting and Closing SMS Logging In Using a User Name and Password for Canon Device Login
3. Multi Domain SSO 1 Enter a user name and password SSO H 2 Select the login destination 3 Click Log In The Login screen for Print Services Client is displayed If no operation is performed for a specified period of time after logging in to the login service the login becomes invalid and you must log in again 4 2 Changing the Settings 3 Enter User Name and Password click Log In The Change Settings screen is displayed e To log out of the login service click Log Out in the upper right part of the Management Console Login screen e If no operation is performed for five or more minutes after logging in only the logout operation can be performed e If you close the Web browser without logging out you cannot log in again for five minutes from the last button click If you try to separately log in while already logged in an error message is displayed e The Login screen is skipped if one of the following conditions is met LoginSkip is set to 1 The setting for ConsoleLogin includes the login user name for the remote login service NOTE e The default user name and password are as follows User name printservicesclient Password printservicesclient You can change the password For instructions on changing the password see Changing the Management Console Password on p 4 11 You can change the display language For instructions on changing the display language
4. Log Level Select the log level from the The default is High following StartException e Exception e High Public LoginSkip 0 Select to display the Login screen The default is 0 1 Select to skip the Login screen Required to log in to Canon Business You must acquire a Imaging Online tenant ID when using To acquire the tenant ID enter the Print Services Client on user ID and password of a user with the Cloud a print service management role for the target tenant and click Acquire Tenant ID After acquiring the tenant ID click the button to update the Print Services Client settings 4 8 Changing the Settings Setting Item Setting Value Details Notes ConsoleLogin Register the user names that skip the Login screen Separate each user with a comma when specifying multiple users If you enter a Department ID enter a seven digit number If the Department ID is less than seven digits enter leading zeros to make a seven digit number E g Department ID is 1 enter 0000001 You can register up to five users or five departments e If you want to connect to Canon Business Imaging Online via a proxy server specify the device proxy server settings and set the WebMonitor Device Proxylnfo setting to 1 Also use the following methods for proxy authentication Basic Authentication Digest Authentication e If WebMonitor Url is changed the tenant ID setting is cleare
5. TestDucument 5 Canceled 2 2 a m os er 1129 173 TestDocument_6 Waiting to Print 2 2 am o 11 20 TestDocument 7 Waiting to Print 2 2 SW 08 07 11 29 TestDocument_ amp Waiting ta Print 2 2 a 05 07 11 29 E The dialog for setting the conditions to refine the Stored Jobs list is displayed Other Operation Stored Job Management 3 9 3 Select the conditions for refining press Start Refining lt Refine Jobs Specify the conditions to refine the jobs Print Count Unprinted v x Cancel Start Refining y The stored jobs that match the conditions for refining are displayed The conditions for refining that can be selected are as follows conton Optons Demo Displays jobs for which the print count is zero No Specification Displays jobs for which the print count has not reached the limit count Displaying Stored Job Details You can confirm the details of stored jobs displayed in the Stored Jobs list 1 Select Print Services Client on the Main Menu screen The Print Services screen is displayed 2 Select the job to confirm the details of gt press Other Operation 3 Clear Selected Refine 4 00 020 p Selection 1 20 Jobs Jof 020 Document Name Status TRES Print Set Date Time Si E TestDocument_1 Printing 5 1 S 08 07 1 29 TestDocument 2 Waiting to Print 5 1 aM oona ossis niu c PPETPES a nara tian NA e TestDocument amp Waiting to Print 2 2 em E 08 07 11
6. Even if Print Services Client has been started the settings must be correctly set to use it on your system 1 Log in to the Management Console of Print Services Client The Change Settings screen is displayed NOTE For instructions on logging in to the Management Console see Logging In to the Management Console on p 4 2 r Confirm that the settings are correct For more information on the settings see Setting Items on p 4 7 e If the settings are not correct they must be changed For more information on changing the settings see Changing the Settings on p 4 6 2 18 Confirming Print Services Client Settings Job Management CHAPTER Print Services Client enables you to manage jobs stored in Canon Business Imaging Online from the touch panel display of a Canon device This chapter provides instructions on managing jobs with Print Services Client Logging In and Logging Out sssssesssssssssssssssssssessssssesesesessssesesesessssssssesesessssssssesessessssseseees 3 2 Essig 3 2 Kongo HR 3 3 How the Main Menu Screen Is Organized ssssscssscsssssssesseessssesssesssssssesssesssssssseasssessssesseesssessseessesssssesseseseeesss 3 4 Stored Job Managemient retiro totos etas ur ioni a sre retra re ere tk tb TE cesescasverodsated serbsacesessserets 3 8 Displaying a List IE JOBS ec V
7. D System Application Management D System Infomation D MEAP Application Infomation D Check License D Change Password Stomge 57000KB 991576 KB Memory 10084 KB 120988 KB m n MEAP Application Setting v e Infomation Management Socket T MEAP Application Log Management Fa Descriptors a n The MEAP Application Management page is displayed 2 Click Uninstall for the application you want to uninstall a Installing and Uninstalling Print Services Client 2 13 3 Click Yes on the displayed screen If you click No the application is not uninstalled and you are returned to the MEAP Application Management page e If the application to uninstall is linked with another application the confirmation message lt A package exported from this application cannot be used gt may be displayed If you uninstall such applications you may not be able to use other applications e You can only uninstall applications for which a license is not installed To uninstall an application with a different license status disable the license file on the License File Management page before uninstalling the application For more information on disabling a license file see the manual accompanying your device To disable a license file the application must be stopped For instructions on stopping an application see Stopping an Application on p 2 16 e Modified settings are retained after uninstallation
8. You can access SMS by logging in using a user name and password used for the SDL SSO or SSO H login service Only users registered as administrators can log in 1 Enter the URL below in the address bar of the Web browser http lt IP address of the Canon device gt 8000 sms rls The Login page of the selected login service is displayed 2 Enter or select each item click Log In If SDL is set as the login service O Enter the user name and password for a user registered as an SDL administrator click Log In If SSO or SSO H is set as the login service O Enter the user name and password for a user registered as an SSO or SSO H administrator gt select the login destination click Log In NOTE If you cannot log in to SDL SSO or SSO H because the user name or password is incorrect a message prompting you to re enter the user name or password is displayed e For more information on logging in using a user name and password see the manual accompanying your device Starting and Closing SMS 2 9 Logging Out from SMS Log out to finish the operation li Click Log Out from SMS The Login page is displayed When you finish using SMS make sure you log out If you close the Web browser without logging out SMS becomes temporarily inaccessible 2 10 Starting and Closing SMS Installing and Uninstalling Print Services Client Install Print Services Client and th
9. 10 Supported Languages English Default Japanese NOTE If you specify a language that is not supported the default language English is displayed Overview of Print Services Client 1 3 System Configuration Print Services Client System The Print Services Client system configuration is shown below SERVER Canon Business Imaging Online HTTPS PRINTER Print Services PullPrint Service Client Provider For information on the connection settings see Chapter 4 Change Settings Function You can connect Print Services Client and Canon Business Imaging Online via a proxy server Print Services Client supports the proxy authentication methods below Basic Authentication Digest Authentication 1 4 Overview of Print Services Client Installation and Setup CHAPTER You can install Print Services Client using SMS Service Management Service from a Web browser on a networked computer This chapter provides instructions on installing and setting up Print Services Client TIT 2 2 Authentication Services of MEAP compatible Canon Devices eerte tte ttnnttenntnnnni 2 2 Types of Authentication Services ccsscscsasccsccssccsescissessavecasctsccdcccasseuteassesasctenssaassevecctesassedvenatasszasbonscedasassosscausansses 2 3 Flow of Login Service Settings noreste ianus tue connettore tota ated ont isse arenae 2 4
10. ET E TestDacument P Welting ta Print 2 2 cm W oso 11 29 E TestDocument 7 Waiting to Print 2 2 aW 08 07 11 20 E Testbocument amp Waiting to Print 2 2 a os or 11 29 Other Abbreviations Used in This Manual In this manual product names are abbreviated as follows imageRUNNER ADVANCE iR ADV vi Trademarks MEAP and the MEAP logo are trademarks of Canon Inc Windows and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U S and or other countries Other product and company names herein may be the registered trademarks or trademarks of their respective owners vii Print Services Client CHAPTER Print Services Client enables you to use PullPrint Service Provider to manage jobs stored in Canon Business Imaging Online from the touch panel display of a MEAP compatible Canon device This chapter provides an overview of Print Services Client Overview of Print Services Clientiscssscssssssscssssssesscsccssesssesssuscssssonsnsnanctonssssssesssdsssesssocctsasonswansosisas 1 2 rlisus t 1 3 EYED 1 4 Overview of Print Services Client Print Services Client is client software for Canon Business Imaging Online that is installed in MEAP compatible Canon devices This software enables you to print cancel printing or delete jobs stored in Canon Business Imaging Online from the touch panel dis
11. Print 2 2 ap 05 07 11 29 E The Print Services screen is displayed Other 3 8 Stored Job Management NOTE e The list of stored jobs retrieved from Canon Business Imaging Online when logging in to MEAP is displayed The maximum number of jobs displayed on one page is 100 If the number of jobs to retrieve from Canon Business Imaging Online exceeds 100 jobs the stored jobs are retrieved by page and displayed in the Stored Jobs list e If you move to the previous page or next page using lt or while jobs are selected in the displayed Stored Jobs list the selections are canceled e If you press on the Print Services screen the Stored Jobs list is updated e If you are using an imageRUNNER model or LBP model select Print Services Client from the MEAP application selection button If you update the list when a job is selected the selection is retained except in the following Cases When the job is deleted When the job no longer matches the conditions for refining and is no longer displayed in the list Refining the Stored Jobs List Display Ts Select Print Services Client on the Main Menu screen The Print Services screen is displayed 2 Press Refine Jobs Em et LA Y Document Name Status Pages Prntset Date Time a TestDocument_1 Printing 5n i Mj 08 07 11 29 TestDocument 2 Waiting to Print 5 1 sW 05 07 11 29 TestDacument_3 waiting to Print 5 1 Si W 08 07 11 28
12. Selected Jobs displays the maximum number of jobs that can be selected However if the number of stored jobs displayed in the job list is less than the maximum number of selectable jobs the number of stored jobs in the list is displayed The maximum number of selectable jobs is 20 Refine Jobs Press to display the dialog for setting the conditions to refine the stored jobs Press 4 to retrieve data for the previous page and update the job list Press to retrieve data for the next page and update the job list Each button is enabled only if there is a previous or next page respectively 7 Job No Total Job No Job No displays the ordinal numbers for the first and last jobs displayed in the job list connected with a hyphen 8 5 Total Job No displays the total number of jobs that were retrieved with the set refining conditions from the jobs stored in the database Pages Copies Displays the number of pages and copies for each job This item may not be displayed depending on the device model Print Set Displays the print attributes Print Style and N on 1 for each job as icons This item may not be displayed depending on the device model For information on the icons see Changing Print Settings and Printing on p 3 15 Stored Jobs list Displays a list of the stored jobs A check mark is displayed in the check box to the left of a selected job Updates the Stored Jobs list Press to scroll the
13. Services screen is displayed 3 4 Logging In and Logging Out Print Services Screen Clear Selection v Document Name estDocument 1 estDocument 2 estDocument 3 A estDocument 5 Canceled 1 3 estDocument 6 Waiting to Print 2 2 A estDocument_ Waiting to Print 2 2 estDocument_8 Waiting to Printk 2 2 X joe 07 V Other 3 Bottom of screen when Other Operation is selected TesLDULUHIEIIL Oo vvaiti LU riL erc um UU U Il 9 um 2 1 Login user name Displays the name of the logged in user 2 Limitations Press to display the limitations dialog If the device is not operating in AMS mode Limitations is not displayed For information on AMS see AMS Limitations on p 3 17 3 Select All Clear Selection Either Select AII or Clear Selection is displayed according to whether or not jobs are selected If no jobs are selected Select All is displayed and if one or more jobs are selected Clear Selection is displayed Press Select All to select the first 20 jobs in the job list However jobs that cannot be displayed and jobs that cannot be printed due to AMS access restrictions are not selected Press Clear Selection to deselect all selected jobs Logging In and Logging Out 3 5 Selected Maximum Number of Selected displays the number of currently selected stored Selectable Jobs jobs Maximum Number of
14. Setting Value Serting Value at Next Siamup Naw Serting Value Prin services cent Sonings Sening tom WebMonitor Uri pure esee E E MA HEP 30000 30000 30000 Mene miens S 6000 2000 oes 5133 sus Senis ay M PUETE 100 StoredJobList Prinilob Confirm 4 porem The Upload screen is displayed 2 Select the location of the settings file from Browse click Upload Login User printservicesclient Log Out from Print Services Client printsenicesclient properties File Path a If the update is successful you are returned to the Settings File Upload screen e The tenant ID is not supported for settings file upload Even if the ID is stated in the uploaded file it is not reflected For information on the tenant ID see Setting Items on p 4 7 e The update may not be performed if a value outside the allowable range is set e An error message is displayed and the update is not performed if the following applies to the file to upload No file path is entered The entered file has an invalid extension The entered file does not exist The version of the file is invalid Changing the Settings 4 5 The uploaded settings file is checked and invalid settings are replaced with the value at the time for the same setting in the settings file Restart Print Services Client to reflect the setting changes e If you are using Internet Explorer 7 you can directly enter text in
15. e When the resources required for memory threads sockets or file descriptors has run out the application will not start even if you click Start Starting and Stopping an Application 2 15 Stopping an Application Stop Print Services Client NOTE To update an application you must close the application you want to update 1 Click MEAP Application Management The MEAP Application Management page is displayed 2 Click Stop for the application you want to stop The application is stopped Even if you stop an application the following information remains e Settings changed with the Change Settings function e Log files 2 16 Starting and Stopping an Application Confirming Application Details You can confirm the details of Print Services Client 1 Click MEAP Application Management The MEAP Application Management page is displayed 2 Click Print Services Client displayed in Application Name imageRUNNER ADVANCE iR ADV CXXXX IR ADV CX The Application License Information page is displayed 3 Confirm the application details Confirming Application Details 2 17 Confirming Print Services Client Settings To use Print Services Client after installing it in a MEAP compatible Canon device you must correctly specify Print Services Client settings You can use the Management Console to confirm Print Services Client settings
16. of Print Services Client if you are using a device with Configuration service If the device you are using does not support Configuration service and you uninstall Print Services Client the modified settings are discarded Even if you reinstall Print Services Client the default settings are applied e If you update an existing version without uninstalling you can retain the previous settings for Print Services Client 2 14 Installing and Uninstalling Print Services Client Starting and Stopping an Application You can start or stop the installed Print Services Client Even if installation is complete you cannot use Print Services Client on your system until you start the application Starting an Application Start Print Services Client 1 Click MEAP Application Management The MEAP Application Management page is displayed 2 ix Resource Name Amount Used Remaining Percent Used Storage E 500KB 991576KB Du Memory SEK muse m p EOE Spee ete Threads 3 m m m etm Sockets 3 Bo n 0 MEAP Application Log Management Fue Deseriprors a mo oe zi The application is started e For more information on the application status license status and resource information displayed on the MEAP Application Management page see the manual accompanying your device e You cannot start applications whose required license file has not been installed
17. see Changing the Display Language for Management Console on p 4 12 Changing the Settings 4 3 Downloading the Settings File Download the settings file 1 Click Download on the Change Settings screen Print services cient Sonings Sening tem Tumani Saning Vae Sating Value at Next Samp New Seng Value WebMonitor Url WobMontor Doves Proxyinfo 4 4 50 TORY 0 device proxy 1 a WebMonitor Hrpimeout 100 to ttt sec pi eames eae 60000 0000 0000 30000 30000 30000 OM Print Server Por 1200081300 iia StoredJobList MaxSelectlobNum 020 StovedlobList Maxioblium ei 20 20 20 100 100 StoredlobList PrintJob Confirm 4 Do splay ron dep 0 The Download screen is displayed 2 Select the file to download click Download sema o Sectio sonnas tone File to Export prntsericescliert properties EU a If you select printservicesclient properties a settings file is downloaded If you select log a ZIP file of all the log files is downloaded NOTE Click Back to Settings Screen to display the Change Settings screen 4 4 Changing the Settings Uploading the Settings File Upload the settings file 1 Click Upload on the Change Settings screen To update the sattings click Update Setting Value By clicking Auto Ser values appropriata for Canon Business Imaging Online Value d Curent
18. the Login screen Only Japanese and English are supported e If you skip the login screen you can change the display language on the screen for changing settings 4 12 Changing the Settings Appendix CHAPTER This chapter describes the error messages limitations and MEAP resource use for Print Services Client List Of Error MeSSages cssssssessscssssecssssecssesssesssescesesscesssesesssesesseessssesnsesesecesesecesesecesesesesssesenses D7 Print Services Client Operatioms s cccssscsserusccssssccsscnsessssscossenessissceasecesticasersuensisicioseessstusscnecesdaidiseeonesesuisbsertcscdsities 5 2 Event Notification when Operating the Touch Panel Display 5 8 Canon Business Imaging Online Access Time Out ssssssescsescsessssessssssssssseessseesseessesesssessssssseesseesssseeseesseeeses 5 8 Displayed Character pm 5 8 Displays 5 8 AMS Access Management System Compatibility 0 0 sssssssssssessssessesssssssseessssesssesssessseessesssssessessnsssseessees 5 9 MEAP Resource Use eese esee eene entente tnt sn tasses en tnen sensns en ensns enses esses seseseesesesseseseess J 10 List of Error Messages This section lists the Print Services Client error messages and their remedies Print Services Client Operations The error messages displayed when operating Print Services Client and their
19. the Web browser without logging out you cannot log in again for five minutes from the last button click e If you try to separately log in while already logged in an error message is displayed NOTE e Device authentication becomes invalid if all of the following conditions are met The device authentication application is Default Authentication Department ID Management of the device is OFF The System Manager ID of the device is not set 4 10 Changing the Settings Changing the Management Console Password You can change the password for a login account Ts Click Change Password on the Login screen The Change Password screen is displayed 2 Enter the current user name and password in User Name and Current Password enter the new password in New Password and Confirm click Change The password is changed NOTE e Enter the password in 8 to 32 alphanumeric characters e The new password is valid until Print Services Client is uninstalled If you uninstall Print Services Client the password is discarded Even if you reinstall Print Services Client the default password is used e If you update Print Services Client the password set before update is retained Changing the Settings 4 11 Changing the Display Language for Management Console You can change the display language for the Management Console 1 Click the Language drop down list on
20. the shared password for SMS To log in using the user name and password for the SDL SSO or SSO H login service the login method must be started For more information on starting a login method see the manual accompanying your device 2 6 Starting and Closing SMS Logging In Using the Shared Password for SMS You can access SMS by logging in from the SMS login page using the password set in SMS Ts Enter the URL below in the address bar of the Web browser http lt IP address of the printer gt lt HTTP port number sms e If you do not know the IP address of the printer consult your administrator e You cannot connect via a proxy server If your system environment has a proxy server perform the following setting As settings vary according to the system environment consult your network administrator Enter the IP address of the printer into Exceptions in the Web browser proxy server settings e Set your Web browser to enable all cookies and use JavaScript NOTE e The default HTTP port number is 8000 If the HTTP port number has been changed in the printer s protocol settings enter the new HTTP port number If you do not know the HTTP port number consult your administrator e The device s eight digit serial number is displayed on the top left of the SMS Login screen This e A drop down list for switching the displayed language is displayed on the top right of the screen Select the display language as necessary
21. 29 A TestDocument_ Waiting to Print 2 2 E 06 07 11 29 TestDocument_8 Waiting to Print 2 2 E 06 07 11 29 E Other ii A balloon panel is displayed to the right of Other Operation 3 10 Stored Job Management 3 Press Details on the balloon panel Limitations Clear Selected Refine 4 001 020 Selection 1 20 Jobs of 020 Document Name Status TEES print Sat Date Time Y TestDocument_1 Printing Sn loser 11 29 TestDocument_2 Waiting to Print 6 1 i Mj 08 07 11 29 TestDocument_3 Waiting to Print 6 1 SS a 08 07 11 29 TestDocument 5 TestDocument 6 TestDacument 7 TestDocument amp Other Operation Canceled 2 2 53 m os er 11 29 173 Waiting to Print 2 2 ap 09 07 11 29 Waiting to Print 2 2 3j 00 07 11 29 m Waiting to Print 2 2 s ij oso 11 20 beet C Cancel Pini The stored job details dialog is displayed Details Document Name Date Time Received Date Time of Last Print Pages Size byte Number of Copies Select Color Print Style Non gt In the details Document Name Date Time Received Date Time of Last Print Pages Size TestDocument_1 05 07 11 29 08 08 15 16 5 12946 1 Color ui 2 Sided Long Edge lon v a gt Close s byte Number of Copies Select Color Print Style N on 1 Print Count Limit Count Status Owner Name Retention Expiration Print Expiration and Document I
22. 4 5 Changing the Settings trc e tt EPI EE E o ERRERER EN eE rede 4 6 Logging Out from the Management Console esee eeeteenenntentnnttnne 4 10 Changing the Management Console Password sssssscssscssessecseesecseecsscsecseessecneestecnecseensees 4 11 Changing the Display Language for Management Console sss 4 12 Chapter 5 Appendix List of Error Messages erret ineo to too rasa Goto eo ab aoas s to Soto dna Fa eee Io eap dpa Soo ea asa 5 2 Print Services Client Operations nssr neee te iEn n N a 5 2 Management Console Error Messages 25 4 PullPrint Service Provider Error Me SSaQ S sssscssssescsecsesssccsscssecsecsecneensseneeesecuteeneensseneenseensess 5 7 EDDIE UL LL 5 8 i m M 5 8 Event Notification when Operating the Touch Panel Display sss 5 8 Canon Business Imaging Online Access Time Out eessesseecssscsseseecsecssesseccsscneecseenecseenseenseeee 5 8 Displayed Characters ettet tee enndem nM MU 5 8 DiS Play P M 5 8 AMS Access Management System Compatibility essere 5 9 MEAP Resource USO siiccssiscesiessecsscccssoscsdesacesessonessggnessovaes sousensoscosssucesessesvedseseosssesuconsed 5 10 Preface Thank you for purchasing Print Services Client Please read this manual thoroughly before operating the application to fami
23. Canon Print Services Client Version 1 0 User s Guide Pub No SE IE 1360 V1 ENG How This Manual Is Organized This manual describes the procedures for using Print Services Client Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Print Services Client p 1 1 Installation and Setup p 2 1 Job Management p 3 1 Change Settings Function p 4 1 Appendix p 5 1 e The information in this manual is subject to change without notice e Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon The contents of this manual shall not be reproduced without the prior consent of Canon Contents Chapter 1 Chapter 2 How This Manual Is Organized sssesssssssscsssssssssssscesessssesenssesessenevesesesesseneneseresees ii POP Le AE EE E A A A Oms v How To Use This Manual icsssssisisssscsscsstessscsessssstcecsessesssevescnssssacasdcesesesecvecesvosseesssoaseacsadees v Notations Used in This Man ial isiiesssscsssisssscectsssccasesssssensieesvccsssscscesssassavanssevesdctstescescusnsveasssnscessseiesesecs v Keys Used in This Manual ev Displays Used in This Man al rettet tee erre terio Eee ere ATi vi Abbreviations Used in This Manual c ccccssssessssessssessssesssssssesscsessssesscsecsessesesscsecsesecsesecs
24. D are displayed Stored Job Management 3 11 Displaying Stored Job Status The status of stored jobs retrieved from Canon Business Imaging Online is displayed in the stored job details dialog of the Print Services screen The types of status that are displayed are described below Receiving Receiving stored job with Canon Business Imaging Online Waiting Successfully received stored job with Canon Business Imaging Online Printing Completed receipt of stored job with Canon Business Imaging Online and printing in process Deleting Processing deletion RX Error Could not complete receipt of stored job with Canon Business Imaging Online Ended in Err Printing failed Waiting to Print Canon Business Imaging Online received print request but printing not yet in process Canceled Canceled printing before completion Processing Canon Business Imaging Online is exporting a stored job for an output option Deleted Completed deletion NOTE If Deleting RX Error Ended in Err Canceled or Deleted is displayed for the status the print result for that job is error Printed Completed printing 3 12 Stored Job Management Printing a Stored Job You can print a stored job selected in the Stored Jobs list 1 Select Print Services Client on the Main Menu screen The Print Services screen is displayed 2 Select the job to print press Print IEEE EIER Clear Selected Refine zu 001 020 p Selection 1 20
25. Installation and Setup FlOW sssssccccccscsossscecesvscessossesasossecoessecssssoreasesesvsesvedcssecoaetesesiesedosensasesedeasesss 2 5 Starting andiClosing SMS 2 6 Starting and LOGging IM tO SMS scn cccsscsscanscccasicssacoucestbscoccneassctsessueccostecciersseessatedoscusdsbuatshecebedtCasseaseccutecibersicecasd ooe 2 6 Io regel sip ni M 2 10 Installing and Uninstalling Print Services Client eeceeeeee eene eene enne tnn 2 11 ucl 2 12 Winistall ati ON m 2 13 Starting and Stopping an Application ccsssssssccesscsssecsccscssessssseesesesssseseecessesessesssessesseee 2 15 Startinig an Application siss assises itear aaee a Eae rea a eR Na E R 2 15 sj rejerortro Ig To ejfe uoi C 2 16 Confirming Application Details ee eeeee eere en eene eene ene ta tatnen en en stata tton en stata enean en atue 2 17 Confirming Print Services Client Settings eere eene eene retener innen tontos tntn nius 2 18 Login Services Login services are authentication services that manage the user information of MEAP compatible Canon devices This section provides information on these authentication services The authentication services available for use differ depending on the device you are using For more information see the manual accompanying your device Auth
26. Jubs EX sof o20 TestDocument_1 Printing 5n cem E 05 07 11 29 nt 2 Waiting to Print 5 1 ew E 05 07 11 29 EE US SOE Seren C ET V3 x Waiting to Print 2 2 ap 08 07 11 20 a TestDocument_ Waiting to Print 2 2 Bl 00 07 11 29 s TestDocument_8 Waiting to Print 2 2 5 W 0807 11 29 Hu Other it The print confirmation dialog is displayed NOTE e When printing stored jobs you can select multiple jobs and print them at one time When selecting multiple stored jobs you cannot select more than the maximum number of selectable jobs Printing cannot be performed if a job that cannot be printed due to AMS access restrictions is selected For information on AMS see AMS Limitations on p 3 17 Stored Job Management 3 13 3 Press Yes Do you want to print the selected jobs e A list of jobs for which errors occur is displayed in the error list dialog when you select and print multiple stored jobs If errors occur for all the jobs you select and you close the error list dialog the Stored Jobs list is updated and you are returned to the Print Services screen If errors occur for some of the jobs you select and you close the error list dialog the jobs without errors are printed and the jobs for which errors occurred are displayed in the error list dialog again after printing is complete If you close the error list dialog the Stored Jobs list is upd
27. Print 2 2 i H over 11 29 TestDacument_ amp Waiting to Print 2 2 5 W 08 07 11 29 EH Other peated ENSE The delete confirmation dialog is displayed Cancel Printing When deleting stored jobs you can select multiple jobs and delete them at one time When selecting multiple stored jobs you cannot select more than the maximum number of selectable jobs The dialog may not be displayed depending on the settings file setting value 4 Press Yes Do you want to delete the selected jobs If errors occur during deleting a list of the jobs for which the errors occurred is displayed in the error list dialog If you close the error list dialog the Stored Jobs list is updated and you are returned to the Print Services screen 3 20 Stored Job Management 3 After deleting is complete the Stored Jobs list is updated You are returned to the Print Services screen NOTE When the Stored Jobs list is updated after deletion all stored job selections are canceled Stored Job Management 3 21 3 22 Stored Job Management Change Settings Function CHAPTER This chapter provides instructions on changing the settings of Print Services Client Changing the Settings sscssccsicesedecesceccsscecececctsiexscessessescceavedsescsecnssessolenssvscvsesesaeocsates ccssissesetcestons Logging In to the Management Console Downloading the Settings File s csiccasscssssssscceecsuesesascbosceeser
28. Stored Jobs list by the number of jobs displayed on the screen These buttons can be used only when the number of jobs exceeds the number of jobs displayed on the screen 3 6 Logging In and Logging Out 13 Other Operation Press to display or hide the balloon panel Delete Details and Cancel Printing are displayed in the balloon panel 14 Chng Set amp Prnt Press to display the print settings dialog This button can be used when only one job is selected The button is disabled if no job is selected or if more than one job is selected 15 Print Press to print the selected stored job s This button can be used only when one or more jobs are selected The button is disabled if no job is selected or if a job that cannot be printed due to AMS access restrictions is selected For information on AMS see AMS Limitations on p 3 17 16 Delete Press to delete the selected stored job s This button can be used only when one or more jobs are selected The button is disabled if no job is selected 17 Details Press to display the details dialog for the selected stored job This button can be used when only one job is selected The button is disabled if no job is selected or multiple jobs are selected 18 Cancel Printing Press to cancel printing of the selected stored job s This button can be used only when one or more jobs are selected The button is disabled if no job is selected Lo
29. aracters that can be displayed on the touch panel display of the device Characters that cannot be displayed on the touch panel display of the device are shown as lt gt Displays The appearance of screens and terminology used in Print Services Client differ depending on the model of the device you are using 5 8 Limitations AMS Access Management System Compatibility e Guest users cannot use Print Services Client In the application limits set Print Services Client to be inaccessible for Guest users e If the device you are using is an iR model other than an iR ADV or an LBP model you cannot use the AMS mode Limitations 5 9 MEAP Resource Use The MEAP hardware specifications for Print Services Client are described below MEAP Spec Version 13 15 18 Hard disk size 32 000 KB 5 10 MEAP Resource Use Canon CANON INC
30. ated and you are returned to the Print Services screen The dialog may not be displayed depending on the settings file setting value 4 After printing is complete the Stored Jobs list is updated You are returned to the Print Services screen e If printing starts after the Waiting to Print dialog is displayed an update dialog is displayed and the stored job is updated When the Stored Jobs list is updated after printing all stored job selections are canceled e If the device cannot perform color printing printing is performed in black and white regardless of the print attributes of a job 3 14 Stored Job Management Changing Print Settings and Printing You can change the print settings and print a stored job selected in the Stored Jobs list 1 Select Print Services Client on the Main Menu screen The Print Services screen is displayed 2 Select the job to print gt press Chng Set amp Prnt j omma me ue ee Y Duanent Nane Eum l m EA BA TestDocument_1 Printing 5 1 08 07 11 29 Waiting to Print 6 1 em Bo 08 07 11 29 c Hb a T Waiting to Print 2 2 ap oons M E TestDocument_7 Waiting to Print 2 2 cmi Bl 00 07 11 29 TestDocument amp Weiting to Print xo E oyor 11 29 ENT Other The print settings dialog is displayed This button can be used when only one job is selected The button is disabled if no job is selected
31. d To use a tenant ID after changing WebMonitor Url you must acquire a tenant ID from the new connection destination and specify the setting again Changing the Settings 4 9 Logging Out from the Management Console 1 Click the Log Out button To update the settings cick Update Setting Value By clicking Auto Ser values appropriate for Canon Business Imaging Online wil be set for New Setting Value Unlead_ __Downiced Aussi Use Ee Setting tem Current Sting Valve Setting Value at Next Startup New Setting Value WobMontor Deco Proxyinfo 4 A ao pray 0 device proxy t optas 30000 30000 30000 WebMonitor ReadTimeout PR E 51043 Eo SioredJobList MaxSaleckiobNum c 020 StoredJobk ist Maxciobllom D 100 SioredlobistPindobConm 4 Bo nen p 0 deplay 1 o1 The above screen is shown when the Management Console screen is not skipped The displayed logout button and the logout procedure differ depending on the state when logging in State when Logging In Displayed Button Action when Button is Device Login Service Management Console Clicked Login Screen Skip Close Closes your Web browser Valid Log Out Returns to the login screen of the login service Valid Invalid Display Log Out from Print Returns to the Management Services Client Console login screen When you finish changing settings make sure you log out If you close
32. e Main Menu screen The Print Services screen is displayed rA Select the job to cancel printing of press Other Operation ERES Wa uw o INE E TestDocument_1 Printing 5n SH 06 07 11 29 LI TestDacument_2 Waiting to Print E oso n a E TestDacument_6 Waiting to Print 2 2 aD 08 07 11 20 E TestDocument_ Waiting to Print 2 2 am 00 07 11 29 Waiting to Print 2 2 SSD 00 07 11 20 D vj A balloon panel is displayed to the right of Other Operation 3a Press Cancel Printing on the balloon panel s Limitations gt Clear Selected Refine 001 020 Selection 1 20 Jobs of 020 E TestDocument 8 B E TestDocument 1 Printing E oer 1029 E TestDocument 2 Waiting to Print E TestDocument_s Welting tn Print ap 08 07 11 29 a E TestDocument 5 Canceled 3 08 07 11 2 E TestDocument 6 Waiting to Print a 08 07 11 20 E TestDocument T Waiting to Print aW 00 07 11 28 EI TestDocument Waiting ta Print MJ 08 07 11 29 is j Delete Details Cancel Printing Press to cancel printing of the stored job selected in the Stored Jobs list 3 18 Stored Job Management NOTE You can select multiple jobs and cancel them at one time e When selecting multiple stored jobs you cannot select more than the maximum number of selectable jobs When the Stored Jobs list is updated after canceling all stored job selections are canceled If errors occur f
33. e license file e A valid license file is required to install a MEAP application If your application comes with a License Access Number you must access the License Management System at the following URL to obtain your license file http www canon com meap After accessing the License Management System follow the directions displayed on the screen to obtain your license file You must have your License Access Number and Device Serial Number available in order to complete the license generation process If your application does not come with a License Access Number your license file will be provided by your MEAP Application provider The maximum number of MEAP applications that can be installed is 19 one of these is the portal service that is installed by default e If you update an existing version you can retain the previous settings for Print Services Client Installing and Uninstalling Print Services Client 2 11 Installation Install Print Services Client 1 Click Install MEAP Application cE FieDecipus E moon 7 MEAP AgpiciinLegManagemet E The MEAP Application Management page is displayed 2 Install MEAP AppliemionLicense install Application file A file with the jar extension License file A file with the lic extension e You cannot install only a license file e When installing an application make sure you specify the license file You can
34. eeatsecseenees vi Trademarks esee etre hano aeva va ea kata Ina Pea sois revo Eo en e Ya eq ka vorax esa ea sessscssvssseactasaaiends vii Print Services Client Overview of Print Services Client eee eeee eene enean nennen tanen tasuue 1 2 System Requirements System Configuration Installation and Setup EOVISPe lI E n 2 2 Authentication Services of MEAP compatible Canon Devices sss 2 2 Types of Authentication Services eee e ees teeesen een tenntenttententtnntto tton tte nsenstnnttnne 2 3 Flow of Login Service Settings oec rte i N RNE 2 4 Installation and Setup FlOW s cccecsicsecssseiescctecverecsavenscscascsosvascrssensessanesveveceasensceeaserveverse 2 5 Starting and Closing SMG ssssssesssessesesssesessesessssssssesesesssesessesesessseseesesesssssseeereres 2 6 Starting and Logging In to SMS vsisi ees sasssa reeni seeti eret PEE tu Ex eit terio 2 6 Logging Out fromiSMS reciente E oee eeis sts E Nai 2 10 Installing and Uninstalling Print Services Client eere 2 11 CIENT P Uninstallation Starting and Stopping an Application eese eere nne 2 15 Starting an Applications uir HERREN TUIS NER ERE HAT URN wes ERES 2 15 Stopping an Application centenis cote tetro toe reta Gee pee tos ees eee esp L ee ehe g n 2 16 Co
35. efore update are reflected e Setting a value outside the value range for a settings file is not supported If Japanese characters are included in the value for ConsoleLogin when the settings file is downloaded the Japanese text is displayed in Unicode udddd notation e If the content of New Setting Value is invalid an error message is displayed and the update is not performed 4 6 Changing the Settings NOTE e You can click amp to update the current display e The values displayed in the entry fields of New Setting Value column are as follows 1 When the setting is in the settings file The settings file value is displayed 2 When the setting is not in the settings file If entry is required the default value is displayed If entry is not required it is left blank If you press Auto Set a value appropriate for Canon Business Imaging Online is automatically entered for New Setting Value Setting Items The settings and setting values that can be changed with the Management Console are described below Setting Item Setting Value Details Nos WebMonitor Url Set the URL for Canon Business Required Imaging Online The URL is as follows https prnwm a01 c aas com wm If you click Auto Set the URL is automatically entered in New Setting Value WebMonitor Device Proxylnfo 0 Select when not using the device The default is 1 proxy server settings for Canon Business I
36. emedy Check the status of Canon Business Imaging Online If the problem cannot be resolved contact your System Manager Check the status of Canon Business Imaging Online Check the status of PullPrint Service Provider The error messages displayed on the Print Services screen and their remedies are described below Error Message The specified job has been deleted Failed to send the stored job Printing failed Printing has been canceled You are restricted from changing settings and printing You are restricted from logging in Please log in as a user with permission for the usage Remedy Displayed when the status of a stored job is changed while printing Log in to Canon Business Imaging Online from your Web browser and check the status of the stored job Log in as a user with the appropriate privileges List of Error Messages 5 3 Management Console Error Messages The error messages displayed when operating the Management Console of Print Services Client and their remedies are described below Login Screen User Name or Password is incorrect Enter the correct user name and password Could not log in because another user is Log in again after the other user logs out currently logged in Wait a while and then try to log in again Change Settings Screen The entered value is incorrect Enter the correct value for the item in which the error occurred The version of the file is inc
37. entication Services of MEAP compatible Canon Devices User authentication for MEAP compatible Canon devices is performed based on MEAP authentication MEAP authentication prompts entry of a user name and password when the power of a Canon device is turned ON or when the user is switched by pressing ID The appearance of the screen differs depending on the selected MEAP authentication service The following screen is the Login screen when the SSO H authentication service is selected Enter a user name and password and press Log In User Name Password This device NOTE The appearance of the Login screen may differ depending on the model of the machine Login Destination 2 2 Login Services Types of Authentication Services The three authentication services described below are provided as login services for MEAP compatible Canon devices Department ID Management Default Authentication Provides the No Authentication function no login screen displayed and the Department ID Management function Select Default Authentication for the login service if you do not want to perform authentication or if you want to select Department ID Management SDL Simple Device Login Performs user authentication login based on user information user name and password registered in advance by the administrator in the Canon device s hard disk Unlike Department ID Management both alphabetical characters and n
38. gging In and Logging Out 3 7 Stored Job Management You can display a list of print and delete jobs stored in Canon Business Imaging Online from the touch panel display of a Canon device e To use the stored job management function you must log in to MEAP from the touch panel display of a Canon device For instructions on logging in see Logging In on p 3 2 e The screen that is displayed may differ depending on the model of the machine Displaying a List of Stored Jobs Print Services Client displays a list of stored jobs retrieved from Canon Business Imaging Online on the screen The following types of jobs are displayed in the Stored Jobs list Stored jobs according to login information Stored jobs that can be printed using a printer equipped with Print Services Client Stored jobs that match the conditions for refining specified from Print Services Client Displaying the Stored Jobs List 1 Select Print Services Client on the Main Menu screen Clear Selected Refine 4 001 020 p Selection 1 20 Jobs of 020 Y Document Name status TER Pinset paeme t TestDocument_1 Printing 5 aW 0607 11 29 TestDocument 2 Waiting to Print 5 1 cm Hj 00 07 11 29 Walting to Print 5 1 E a 05 07 11 29 TestDocument_s C TestDocumen 5 Canceled 2 2 aE ose 11 29 TestDacument_6 Waiting to Print 2 2 ap oso 11 20 M TestDacument 7 Waiting to Print 2 2 H over 11 29 TestDacument_ amp Waiting to
39. ice 1 Enter User Name and Password gt press the Log In button Enter a user name and password and press Log In User Name Password J This device Login Destination 3 2 Logging In and Logging Out NOTE e If you specify the domain for the login destination when logging in to the device the domain name is also sent to Canon Business Imaging Online and the domain name is used for logging in to Canon Business Imaging Online If you select This Device for the login destination when logging in to the device the domain name is not sent to Canon Business Imaging Online and Canon Business Imaging Online authentication is performed without a specified domain If you are using Print Services Client on the Cloud the tenant ID is also sent to Canon Business Imaging Online and the tenant ID is used for authentication For information on the tenant ID see Setting Items on p 4 7 Logging Out Log out of MEAP 1 Click the Log Out button You can log out at any time while logged in e Print Services Client logs out from MEAP when Auto Reset is performed or the device enters the Energy Saver mode Logging In and Logging Out 3 3 How the Main Menu Screen Is Organized Main Menu Screen Select a function Chow All oll p 1 we Scan and Access Store Stored Files Settings Reg Shortcut If you select Print Services Client the Print
40. ient and their remedies are described below This operation has been cancelled There is no specific remedy An error occurred in the following job Confirm the displayed job List of Error Messages 5 7 Limitations The precautions and limitations for the use of Print Services Client are described below When a login event occurs the login user name must be set in the login information and be acquirable Event Notification when Operating the Touch Panel Display If an operation is performed from the touch panel display Print Services Client processes it in accordance with the event notification from MEAP When an operation is performed from the touch panel display it is MEAP that monitors and determines the event to notify not Print Services Client Canon Business Imaging Online Access Time Out A time out time is set for HTTP communication with WebMonitor If HTTP communication with WebMonitor times out communication is suspended There are two types of time out HTTP connection time out that occurs between an HTTP request being sent to WebMonitor and connection being confirmed and HTTP response reading time out that occurs between the HTTP connection with WebMonitor being confirmed and the response being returned The system error dialog is displayed on the Print Services screen when a time out occurs Displayed Characters The characters that Print Services Client can display are limited to the Shift JIS ch
41. int Services Client The extension is incorrect Enter a file with the correct extension in the file path entry field The specified file is not found Enter an existing file in the file path entry field The version of the file is incorrect Enter a file with the correct version in the file path entry field Change Password Screen Error Message Remedy User Name or Current Password is Enter the correct user name and password incorrect Characters that cannot be used have been Enter a new password using only characters valid for a entered for New Password Enter the password password again Set New Password with 8 to 32 characters Enter the new password in 8 to 32 alphanumeric characters New Password and Confirm do not Enter the same password in Confirm as entered for match Enter the password again New Password Error Screen You are not logged in or were logged out Log in again due to a session time out Log in again The specified URL is incorrect Specify the correct URL Could not upload because an error Perform the operation again occurred Try to perform the operation again A system error occurred Restart Print Services Client If the error persists uninstall Print Services Client and then reinstall it 5 6 List of Error Messages PullPrint Service Provider Error Messages The PullPrint Service Provider related error messages displayed when operating Print Services Cl
42. iseconeecassessensuessssizbecsastsipecbececabsciuseoneecusieostenanecboi oes Uploading the Settings File a s sisscassccsassascenscsacserasecuadsoassnvsecouetaviecuensagscadedbessedsechoestassgabestesseategadieosnsagtensersassensstbes Changing the Settings 5 3 itte ioter tierna steer textet cobrar ene lote testate Sasian eean tasa E Logging Out from the Management Console ssssscssssssscsssssssesssssssscsesssesscseeesssssssecseessnsseseeesessssseeseeeseees 4 10 Changing the Management Console Password 4 11 Changing the Display Language for Management Console sesesssecssssescssecseesseeseessecstecseenseeseesseeneenens 4 12 Changing the Settings You can change the settings of Print Services Client The use of Web browser navigation functions such as Back or Forward are not supported when using the Change Settings function Logging In to the Management Console 1 Enter the URL below in the address bar of the Web browser The URL entry is case sensitive http lt IP address of device gt 8000 PrintServicesClient Console The Login screen of the login service is displayed 2 Enter User Name and Password gt select the login destination gt click Log In Enter or select the necessary items according to the set login service Department ID Management 1 Enter a Department ID and PIN 2 Click Log In SDL 1 Enter a user name and password Single Domain SSO 2 Click Log In
43. liarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future reference How To Use This Manual Notations Used in This Manual The following notations are used in this manual to explain procedures and restrictions Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Keys Used in This Manual The following button names are a few examples of how buttons to be clicked are expressed in this manual Buttons on Computer Operation Screens Button Name Example Setup OK lt Displays Used in This Manual The computer operation screenshots and Canon device touch panel display screenshots may differ from those you actually see depending on the system environment you are using The buttons which you should click or press are marked with a C__ as shown below When multiple buttons are used for an operation all buttons are marked 2 Select the job to print press Chng Set amp Prnt D Limitations Clear Selected Refine 001 020 p Selection 1 20 Jobs n of 020 Printing 5 1 s 3 08 07 11 29 Walting to Print 5 1 E 05707 11 29 NS ENTERS
44. maging Online connection 1 Select when using the device proxy server settings for Canon Business Imaging Online connection OMPrintServer Port This item is not available i WebMonitor HttpTimeout Set the time out time for the HTTP The default is 30000 connection with Canon Business Imaging Online Set within the range 1000 to 30000 unit milliseconds WebMonitor ReadTimeout Set the time out time for response The default is 60000 reading with Canon Business Imaging Online Set within the range 1000 to 180000 unit milliseconds Changing the Settings 4 7 StoredJobList MaxSelectJobNum Set the maximum number of jobs The default is 20 that can be selected Set within the range 1 to 20 StoredJobList MaxJobNum Set the maximum number of jobs The default is 100 retrieved for one request Set within the range 1 to 100 StoredJobList PrintJob Confirm 0 Select to hide the stored job print The default is 1 confirmation dialog 1 Select to display the stored job print confirmation dialog StoredJobList DeleteJob Confirm 0 Select to hide the stored job delete The default is 1 confirmation dialog 1 Select to display the stored job delete confirmation dialog StoredJobList AutomaticSelectJob 0 Deselects the maximum number The default is O of jobs that can be selected from the top when logging in 1 Selects the maximum number of jobs that can be selected from the top when logging in
45. nfirming Application Details c eeeeee ence en eee ente eren eta tn orones tata ta enen 2 17 Confirming Print Services Client Settings e eeeeee eere ee eren eene teta enen 2 18 Chapter 3 Job Management Logging In and Logging Out FICA Me LOGGING OUT mm How the Main Menu Screen Is Organized Stored Job Management 3 8 Displaying a List of Stored JOBS isssczssssssssscassssssossiascesssasssessassuassasedstensesaecascoveasssaresstensstescosecstesbecebce 3 8 Displaying Stored Job Detalls rrr exter SR ARE SER IEEE RU 3 10 Displaying Stored Job Status 3 12 Prntingia Stored JOD eite mieidenutemeeadiu REI San 3 13 Changing Print Settings and Printing eee eseeen entente tenttnnttnntenttnnttnni 3 15 Canceling Printing 3 18 Deleting Stored Job erre ac de Reit e bestes rund 3 19 Chapter 4 Change Settings Function Changing the Settings eeeeeee eee esee esee nata tatnen enata tatnen en e tata tainen en stata inen 4 2 Logging In to the Management Console e ssssssscssecsesseecseecssessecsecsecnecssscneeesecssesseesseeueenseensess 4 2 Downloading the Settings File eerie eeepc RE terre tee ERE ES 4 4 Uploading the Settings File sccssscsssssssessssscasscessosssssstsssssacessassvessatscvscasecasccascasecsssazecedeedenasecuscatessetenies
46. not install the application without specifying the license file e To update an existing application first stop the application before installing the new application and license file You cannot update the application without first stopping it For instructions on stopping an application see Stopping an Application on p 2 16 e To add a license for an application that is already installed add a license file For more information on adding a license file see the manual accompanying your device 2 12 Installing and Uninstalling Print Services Client 3 Confirm the information displayed on the installation confirmation page gt click Yes If you click No the application is not installed and you are returned to the MEAP Application Management page 4 When the License Agreement page is displayed during the installation review the license terms and click I Accept to resume installation After installation is complete the installation complete screen is displayed Uninstallation Uninstall the installed Print Services Client The license files must be disabled before uninstalling Print Services Client For more information on disabling a license file see the manual accompanying your device 1 Click MEAP Application Management ADV CXXXX iR ADV C p Enhanced System Application Application Tnstalledon Status License d Print Services Client IXXNXXXXX 19W Stopped Ston Uninstall Installed
47. on is displayed when N on 1 is not set and N on 1 cannot be changed However job type limitations and AMS Access Management System limitations apply to setting changes 3 16 Stored Job Management AMS Limitations The print attributes that can be changed are limited according to AMS access limitations and some device information Print Style When Deny is set for the AMS limitation Only 2 Sided can be selected Simplex N on 1 When 2 is set for the AMS limitation Nup Only 2 on 1 or4on 1 can be selected When 4 is set for the AMS limitation Nup Only 4on 1 can be selected Select Color When Bw is set for the AMS limitation Only Black amp White can be selected ColorPrint NOTE If the device is operating in AMS mode Print Services Client applies limitations according to the access limitations for the login user If the device is operating in Regular mode limitations are not applied e AMS mode is available only for iR ADV models e By pressing the Limitations button on the Print Services screen you can display the Limitations dialog and confirm the AMS limitations set for the login user The Limitations button is displayed only when the device is operating in AMS mode 4 Press Yes The Waiting to Print dialog is displayed Stored Job Management 3 17 Canceling Printing You can cancel printing of a stored job selected in the Stored Jobs list 1 Select Print Services Client on th
48. or if more than one job is selected 3 Change the settings press Start Printing lt Change Settings and Print gt Number of Copies a You can use numeric BE Select Color Z Auto a Print Style 5 2 Sided Long Edge v Non duin v Start seria 2 The print confirmation dialog is displayed Stored Job Management The settings that can be changed are described below Ummawbus Gm emm Number of Copies o Enter the number of copies to print Set within the range 1 to 255 Select Color MEMO o O MEMO o O Automatically selects Black amp White or Color and prints selects Black amp White or Color and Automatically selects Black amp White or Color and prints Performs color printing E Black amp White Performs black and white printing No Change Prints without changing the print settings Prints without changing the print settings This option is displayed when Select Color is not set and Select Color cannot be changed Print Style 1 Sided Performs 1 sided printing 5 2 Sided Performs 2 sided printing Prints without changing the print settings This option is displayed when Print Style is not set and Print Style cannot be changed Prints one page on one side of the paper Prints two pages on one side of the paper Prints four pages on one side of the paper No Change Prints without changing the print settings Prints without changing the print settings This opti
49. or some or all of the stored jobs when canceling printing the jobs for which errors occurred are displayed in the error list dialog Close the error dialog to update the Stored Jobs list Deleting a Stored Job You can delete a stored job selected in the Stored Jobs list 1 Select Print Services Client on the Main Menu screen The Print Services screen is displayed 2 Select the job to delete press Other Operation Clear Selected Refine E 0001 020 p Selection 1 20 Jobs n Zot 020 Y manente ots T emetDeme E TestDocument 1 Printing 5 1 Aj 09 07 11 29 TestDocument 2 Waiting to Print 6 1 X 08 07 11 29 m E eee 7T Termes 1 3 a nt Waiting to Print 2 2 06 07 11 29 A E TestDosument_7 Waiting to Print 2 2 Em M 06 07 11 29 TestDozument Waiting to Print 2 2 S 08 07 11 20 El Other A balloon panel is displayed to the right of Other Operation Stored Job Management 3 19 3 Press Delete on the balloon panel Clear Selected Refine 4 001 020 p Selection 1 20 Jobs of 020 Y document Name Status leges Print Set Date Time D TestDocument_1 Printing 5n E 08 07 11 29 TestDocument_2 Waiting to Print 5 1 5 E 06 07 11 29 y NJ 08 07 11 29 TestDocument_s Walting to Print Testbocument 5 O Cmoled 22 aE over 29 173 TestDocument amp Waiting to Print 2 2 ap 08 07 11 20 a TestDacument 7 Waiting to
50. orrect All items Update the setting values will be displayed in default settings 5 4 List of Error Messages TenantlD Error Message Could not acquire the Tenant ID Check WebMonitor connection Could not acquire the Tenant ID User ID or Password is incorrect The file has been uploaded The acquired Tenant ID has been deleted because WebMonitor Url has been updated Register the Tenant ID again The file has been updated The acquired Tenant ID has been deleted because WebMonitor Url has been updated Register the Tenant ID again The tenant ID needs to be re registered Contact the system administrator An error occurred during initialization Remedy Check the status of Canon Business Imaging Online Confirm the network settings DNS settings proxy settings etc of the printer Enter the correct user ID and password Acquire the Tenant ID again Retrieve the tenant information from the Management Console e Log out any currently logged in users e Check the status of Canon Business Imaging Online If the problem cannot be resolved contact your System Manager List of Error Messages 5 5 Settings File Upload Screen Specify the file to upload Enter the file path in one or more file path entry fields An error occurred while uploading the Upload the file again specified file Restart Print Services Client If the problem cannot be resolved reinstallation of Pr
51. p Flow The flow of installing and setting up Print Services Client is as follows Starting and Logging In to SMS p 2 6 2 Installation p 2 12 Sb Starting an Application p 2 15 4 Confirming Print Services Client Settings p 2 18 Installation and Setup Flow 2 5 Starting and Closing SMS You must log in to SMS Service Management Service to install Print Services Client SMS is software that can access the printer via the network from your Web browser enabling you to install and manage Print Services Client e The default password is MeapSmsLogin case sensitive e This password helps prevent unauthorized printer operations In order to prevent erroneous usage the administrator should change the password when usage begins For information on changing the password see the manual accompanying your device Make sure that you do not forget your password Otherwise you will not be able to access SMS e If you forget your password contact your local authorized Canon dealer e The appearance of the SMS screen differs depending on the model of the machine For more information on SMS see the manual accompanying your device Starting and Logging In to SMS Log in to SMS to install Print Services Client The login procedure is as follows Before starting SMS set the IP address of the printer Multiple users cannot log in to SMS at the same time The default login method is set to using
52. play of a Canon device Sa peas Clear Selected Refine i 4 001 020 Selection 1 20 Jobs of 020 Y Document Name Status jx Print Set Date Time z estDocument_1 Printing 5 1 S 06 07 11 29 l estDocument_2 Waiting to Print 5 1 uj 06 07 11 29 estDocument 3 Waiting to Print 5 1 uj 06 07 11 29 estDocument 5 Canceled 2 2 EF E 06 07 11 29 1 3 estDocument 6 Waiting to Print 2 2 E 06 07 11 29 A estDocument 7 Waiting to Print 2 2 5 I 06 07 11 29 estDocument 8 Waiting to Print 2 2 uj 06 07 11 29 U The screen that is displayed may differ depending on the model of the machine 1 2 Overview of Print Services Client System Requirements The system requirements for Print Services Client are as follows Supported Models For information on the devices that support the operation of this application see Canon Homepage Print Services Client uses the port below Confirm that the port is enabled on the device HTTP HTTPS Receive Change Settings Function TCP 8000 8443 Supported Web Browsers e Windows Internet Explorer 7 0 Windows Internet Explorer 8 0 Windows Internet Explorer 9 0 Linked Software Canon Business Imaging Online e PullPrint Service Provider Version 1 0 e PullPrint Service Provider must be running in the same MEAP environment as Print Services Client For information on the MEAP resources supported by Print Services Client see MEAP Resource Use on p 5
53. remedies are described below An error occurred during initialization Uninstall Print Services Client and then reinstall it If the error persists even after reinstallation contact your System Manager An internal system error occurred Perform the operation again If the error persists check the status of Canon Business Imaging Online PullPrint Service Provider the printer or perform login logout start stop or reinstallation of Print Services Client e Confirm the network settings of your printer e If the problem cannot be resolved contact your System Manager Incorrect version resource properties Reinstallation of Print Services Client Incorrect version template xml Incorrect version mafw properties Please log out e Log out any currently logged in users e If the problem cannot be resolved contact your System Manager Failed to obtain job Press wj again If the error persists even after pressing check the status of Canon Business Imaging Online If the problem cannot be resolved contact your System Manager 5 2 List of Error Messages Error Message Failed to update job Failed to update job Failed to print job Failed to cancel the jobs Disconnected from server Failed to log in to WebMonitor Log out Could not connect to WebMonitor No response from WebMonitor The function required for printing is not enabled or not operating properly Print Services Screen R
54. the various entry fields e Click Back to Settings Screen to display the Change Settings screen Changing the Settings Change the settings 1 Enter the setting value in New Setting Value for the setting you want to change click Update Setting Value Print Services Client Settings Update To update the settings cick Update Setting Value By clicking Auto Ser values appropriate for Canon Business Imaging Online wil be set for New Setting Value Upad Downioas Auto Sot Updeto Sutng Value Print Services client senings Setting tem Current Sating Vale Setting Value at Next Starup dE WebMonitor Uri WobMontorDevico Proxyinfo 4 1 on psy 0 device proxy 1 WebMonitor HtipTimeout 100019 3 0 0 msec ee EM epp 0000 50000 The setting is updated to the entered value Restart Print Services Client to reflect the setting changes However the Log Level setting is updated without restarting Print Services Client Modified settings except the setting value for tenant ID are retained after uninstallation of Print Services Client if you are using a device with Configuration service If the device you are using does not support Configuration service and you uninstall Print Services Client the modified settings are discarded Even if you reinstall Print Services Client the default settings are applied e If you update Print Services Client the setting values changed b
55. umbers can be used in registered information SDL user registration is performed from the SDL User Register Edit screen SSO Single Sign On SSO H Single Sign On H The following three user authentication methods are available for SSO or SSO H Domain Authentication e Local Device Authentication e Domain Local Device Authentication This method performs login by connecting to the domain controller on the network and using the information user name and password managed by Active Directory By using this method you can log in to the network from a Canon device using the same user name and password for computers and other network devices For more information on the supported authentication devices see the manual accompanying your device e To use SSO you must set install an application module called SA Security Agent on a networked computer If you are using SSO H it is not necessary to install SA Login Services 2 3 Flow of Login Service Settings The flow of login service settings is described below For more information see the manual accompanying your device ilk Deciding the login service Firstly decide which authentication service to use 2 Setting the login service Set the authentication service from the System Management page of SMS Registering user information in the login Register user information for the set service authentication service 2 4 Login Services Installation and Setu

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