BT 900 Cordless Telephone User Manual
Contents
1. default OOOD e Enter the current PIN code default OOOD The marks disappear one by one The entered numbers are not displayed Press the Y button Display shows NEI DIN oo lo ficw rol e e Enter the new PIN number The marks disappear e Press the Y button Display shows NEW PIN again Re enter the new PIN number so that the base station can check that there was no mistake on entering the PIN e Press the Y button IIL e The display shows U4 You hear a confirmation beep The display then changes to H5E 7 1 Keep a record of your PIN number in the boxes on the fold out page at the front of this guide 19 20 Using Select Services Your Synergy 900 gives you easy access to the following range of BT Select Services once you have subscribed to them e Call Waiting e Call Diversion e Three Way Calling Your Synergy 900 also gives you quick access to e Friends amp Family which is subscription free Call Waiting Call Waiting lets you know when someone else is trying to get through even when you re already on the phone During a call you hear beeps to indicate that another person is ringing your number on gt e When you hear the beeps press the RECALL button to take the new call e To switch between both calls press the RECALL button For further information see Select Services User Guide supplied when you subscribe to the Service Some of these services2. Synergy 900 Digital cordless telephone featuring DECT User guide This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Check that your Synergy 900 is complete When you unpack you should have e Synergy 900 handset e Synergy 900 base station e Power adaptor e Comprehensive user guide e Ni Cad battery pack e Line cord If anything is missing please contact your place of purchase immediately For your records Date of purchase Place of purchase Serial number on the underside of the telephone base station Purchase price For warranty purposes proof of purchase is required so please keep your receipt My PIN is LILI See page 19 for more information about your PIN Please open this page for an at a glance guide to your Synergy 900 Menu options Fi rst Options press See page 20 Options Second press See page 22 o OL gt amp gt fy Th i rd Options press OY 8 a x v o Q b x 4 Set up allows you to change the original settings of your telephone e g handset ringer volume melodies See optional settings page 13 It also allows you to register your handset see page 24 Oe At a glance Calls light Flashes to indicate a
3. amp 73 23 EEC Low Voltage Directive APPROVED for connection to telecommunication systems specified in the instructions for use subject to the conditions set out in them T 608024
4. e Press the Y button Display shows AU e Press the Y button Display shows PLS WAI then after a short delay the Park No of the base station Press the button Display shows PIN Enter the four digit base station code Default OOOO Enter this if the base station code has not been changed The marks disappear one by one Press the Y button You hear a confirmation beep Display shows LAGEL which refers to the handset number Press the Y button to automatically allocate the next handset number e If you are re registering your only or first handset enter 1 followed by the W button You hear a confirmation beep see Park No is a umque number given to each individual base station Display briefly shows PLS WAIT then the base n to which your handset is registered e g JASE 1 i and finally shows the handset number you ae given it e g HS5ET 7 on SE You cannot use the same number on more than one handset since this disables the intercom function To de register your handset amp e Press the gt button several times until the display shows SET UP e Press the Y button Display shows HANDSET e Press the Y button Display shows LEVEL e Press the gt button several times until the display shows KEG e Press the Y button Display shows AZZ e Press the gt button until the display shows REMOVE e Press die Y button Display shows FIN e Enter the f
5. UK by dialling 999 or 112 which is valid in any country that 1s a member of the European community If your Synergy 900 is connected to a switchboard PBX you may have to dial an access number before 999 to contact the emergency services Some switchboards cannot dial out during a power failure LCD Displays BEG Means handset is not registered to the base See page 24 for handset registering JAT The handset is in registration mode and searching for the base station See page 24 ET The handset is registered to a base other than Synergy Shows that you are in the CUMDr 1M IINELS memory function See page 11 The handset ringer volume control has been switched to off See page 13 Keypad guard is on Replacing handset battery After a time you may find that the handset battery is running out of charge more quickly This is a standard sign of wear and the battery will need replacing Spare batteries Item Code 871285 are available from BT Shops and the Synergy 900 Helpline 0845 650 20 20 Do not immerse batteries in water or throw them into fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your Synergy handset by using any other type of battery No display appears The battery may be flat or dead Recharge or replace the battery 33 34 No dial tone Is the Synergy 900 telephone line cord plugged into the phone socket Check that
6. amp and S L You can now talk without the person on the other end of the line hearing you e To talk to your caller again press the Y button 10 To redial the last number e Press the TALK button e Press the REDIAL button The number is dialled Display shows the number Or e Press the REDIAL button Display shows the last number called The number can be edited by pressing the X button to delete individual digits e Press the TALK button The number is dialled To adjust the earpiece volume You can adjust the incoming call volume by The factory setting is 3 amp amp e Press gt three times until prom shows SETUP e Press V display shows HANTSE e Press W display shows LEVEL e Press e display shows either 1 2 3 4 5 being the lowest and 5 the highest e Press gt several times to scroll through the settings until you have selected your choice e Press button to confirm To page the handset e Press and release the blue PAGE button on the base station The handset rings for about 10 12 seconds Display shows PAGE and the F flashes Paging is useful to help you find a misplaced handset You cannot hold a conversation between the handset and the base station If you hit the page button by accident or want to cancel it press and release the button quickly If you have more than one handset registered to the base station all the handsets will ring Using the quickdial memory Shared a
7. current setting UN or GFF e Press the gt to change the setting Display shows W FF Or t LIN e Press the Y button A beep confirms that the change has been made To reset your Synergy 900 base station to its Original settings e Switch off the mains power e Press and hold down the PAGE button Continue to hold down the PAGE button while switching the mains power back on and for a further five seconds until the base station gives a confirmation beep After another five seconds a second confirmation beep will indicate that the base station reset is complete This will reset Base station PIN code to HOOO Dial delay Recall mode Ringer volume Ringer melody It will remove All handsets registered to the base station All shared numbers stored in the memory Press the X button to reverse one step of the instructions Or press and hold to revert quickly to standby 15 16 To reset your Synergy 900 handset to its Original settings amp amp e Press the gt button several times until display shows SET UP e Press the Y button Display shows HANUSET e Press the Y button Display shows LEVEL e Press the gt button several times until the display shows RESET e Press the Y button Diei shows LONFIRN e Press the Y button Display shows ONE IRF again e Press the Y button Display shows REL The handset is reset and is now de registered from the base station s This will reset RINGER VOLUME to h
8. displayed The handset automatically sends a sequence of tones to the network exchange Display shows PLSLISTEN and you hear a network announcement confirming your cancel instruction e Press the TALK button to return to standby or replace the handset on the base station To check Call Diversion You can check to see what Call Diversion settings have been made i e ALL CALLS NOT ANS or ENGAGED amp e Press the gt button twice display shows CALL DIVERT e Press the Y button Display shows SET e Press the gt button twice display shows CHELK e Press the Y button to display ALL CALLS e Press the gt button to move T the ALL CALLS NOTANSWER or ENGAGED option that you want to check e Press the Y button and wait to hear the network announcement which tells you whether the option has been set or not The handset automatically sends a sequence of tones to the network exchange e Press the TALK button to return to standby or replace the handset on the base station 21 22 Three Way Calling You can hold a conversation with two other external callers You can speak to both people at the same time or choose to switch between both callers This facility does not include calls between more than two handsets on intercom feature To make a three way call Make the first call as normal Then OOH Press the gt button the display shows JIU rot Swi LiL Press the Y button Your first caller
9. 900 6 Connect the telephone line cord If you do not have modern phone sockets call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type This is a chargeable service NOTE Take care that the telephone line cord and power cable plugs are connected to the correct sockets Incorrect placement could damage the unit Using your Synergy 900 Making and receiving calls To make a call e Press the TALK button to get a line Display shows The IN USE light on the base station comes on e Enter the number you want and it is dialled Or to preview the number before you call amp e Enter the number you want Display shows your number If you make a mistake you can change the number by pressing the X button to delete individual digits e Press the TALK button Your number is dialled To end a call 2 e Press the TALK button Or e Place the handset back on the base station To receive a call When the phone rings both the call light on the handset and the in use light on the base station flash Display shows Fe e Press the TALK button Or e Pick up the handset from the base station Display shows 2 and the IN USE light remains on Secrecy While on a call this allows you to talk to someone close by without your caller hearing the conversation During your call amp e Press the Y button Display shows Secrecy icon flashing
10. is put on hold Display shows ENTER NG Dial the number you want for the second call Press the gt button until display shows ON DIT LILI LIL Press the Y button You and your two callers can now have a three way conversation e To end the three way call press the TALK button or place the handset back on the base Station For full details of the switching options available see the Select Services User Guide Friends and Family This is where the telephone number of the Friends amp Family service is pre programmed into your Synergy 900 enabling you to dial the Friends amp Family service and follow the instructions from the network to add or change numbers To set and update Friends and Family e Press the gt button several times until the display shows FRIENDS FAI e Press the TALK button or the W button to dial After 5 seconds the display shows PLS LISTEN e Follow the announcement instructions Editing select service numbers If the pre programmed telephone numbers for friends and family changes you can update it VvV amp e Press the gt button several times until the display shows SET UP e Press the Y button Display shows HANDSET e Press the Y button Display shows LEVEL e Press the gt button several times until the display shows SERVICES e Press the V button Display shows FRIENZS FAN e Press the button again Display shows the telephone number stored e Press the button yo
11. may not be available Contact your network provider Call Diversion You can use your Synergy 900 to request the network to divert incoming calls to another number You can choose to divert all calls calls that are not answered within 5 rings or calls when your line is already engaged amp e Press the gt button Display shows CALL GIVERT e Press the Y button Display shows 5 7 e Press the button to request Call Diversion You can now scroll through three options e Display shows ALL CALLS which means all calls will be diverted e Press the gt button Display shows NOTANS which means calls that you don t answer within 5 rings will be diverted which means that callers who get the engaged tone will be diverted e Select the displayed option by pressing the Y button The handset automatically sends a sequence of tones to the network exchange Display shows PLSLISTEN and you hear a network announcement e Follow the instructions from the network announcement To cancel Call Diversion e Press the gt button twice display shows CALL DIVERT e Press the Y button to display SET e Press the gt button to display CANCEL You can now cancel any of the options you have set amp re e Press the Y button Display shows ALL CALLS e Press the gt button Display show N TANS e Press the gt button Display shows ENGAGED wl e Press the Y button to cancel the option
12. or Press the gt button to display the alternative TO option Display shows or T5 e Press the Y button You hear a comain Per beep Display shows RECALL Press the X button to reverse one step of the instructions Or press and hold to revert quickly to standby 31 32 Maintenance General Simply clean the Synergy 900 and any additional handsets and chargers with a damp cloth not wet or an antistatic wipe Never use a dry cloth as this may cause a static shock Service Within guarantee If you experience a problem with your Synergy 900 or handset you should contact the Synergy 900 Helpline on 0845 650 20 20 Calls are charged at local call rates If the problem is not remedied you will be advised to contact your original point of purchase Some retailers offer extended warranty schemes for cover outside the initial 12 month period Please ask them for details Outside warranty If your Synergy 900 needs repair after the warranty period has ended call the Synergy 900 Helpline on 0845 650 20 20 and you will be informed of our recommended repair agents If vou have to return your Synergy 900 Pack the base station and handset securely preferably in the original packaging All parts must be returned including line cords power supply unit and original battery we cannot take responsibility for goods damaged in transit Help Emergency Calls The emergency services can be contacted in the
13. the number You hear a oe alon beep and the display You may find tt useful to keep a note of the location number 0 9 you set for quickdial numbers Use the directory label on the back of the handset PULL Y a BH me 7109S 11 12 You can scroll through the quickdial numbers and see any available locations You can then change or add a number Press the X button to reverse one step of the instructions Or press tt and hold for 2 seconds to revert quickly to standby To View or edit a quickdial memory number First confirm that the handset is searching in the correct memory ie SAARED or PERSONAL if it is not change it by following the steps on page 11 Quickdial amp amp e Press and release the QUICKDIAL button e Display shows the first quickdial location plus the number stored under that location e Press the gt button several times to move to the stored number that you want to view or edit e To edit press the QUICKDIAL button for a few seconds until a beep is heard e Press the X button to delete the existing digits from the right When the memory is empty key in the new number e Press the button to store the new number The display shows 57UREU and the handset beeps To dial a quickdial number This dials from the quickdial memory SAARED PeCocoOngG or PERSUNAL which is currently selected e Press the TALK button e Press the QUICKDIAL button e Press the location 0
14. up when a handset is placed on the base station We recommend that you charge the handset for at least 16 hours before its first use See page 7 In this guide At a glance Introduction Setting up Using your Synergy 900 Using the Quickdial memory Optional settings Additional features Using Select Services Using additional handsets Operating with additional base stations Connecting to a switchboard Maintenance Help Technical information Technical specification Index Hints and tips boxes In this user guide we ve included helpful tips O BD RN Il 13 17 20 24 29 31 32 33 3D 36 37 and useful hints They are shown in a grey box I n Ir O d UC t 10 n your Synergy 900 s designed for ease of use and made to the high standards set by BT Please read the instructions carefully before use and retain this user guide for future reference DECT By purchasing the Synergy 900 you now own a product which combines the advantages of cordless operation with the performance of a high quality telephone It complies with the Digital Enhanced Cordless Telecommunications DECT standard and offers unparalleled quality and features Building up a phone system You can use up to 6 handsets with your Synergy 900 base station This user guide applies to both single and multiple handset systems The intercom call functions described in this guide apply only to Synergy base stations with more than on
15. 9 where the quickdial number you want is stored The number is dialled Or To view then dial a quickdial number You can display the number before dialling e Press the QUICKDIAL button Display shows the first location and the number stored e Press the gt button to scroll through the quickdial list until you display the number you want Press the TALK button The number is dialled Quickdial Optional settings To adjust the dial delay The dial delay is the time taken by the phone to send a number to the exchange after dialling The dial delay can be set to short medium or long The factory setting is medium amp e Press the gt button several times until display shows S T LIP e Press the button Display shows HANUSET Press the gt button Display shows PASE Press the Y button Display shows DITU DIN SECURITY PIN Press the gt button several times until the display shows HIAL DELAY Press the YW button Bicol shows current setting SHORT MEU or LONG Press the gt button to change the setting Press the Y button A beep confirms that the change has been made If you stop any procedure before it is completed your Synergy handset will revert to standby after 20 seconds To adjust the handset ringer volume The handset ringer can be set to LOW HI or OFF V amp e Press the gt button several times until display shows SET UP e Press the Y button Display shows H e Pr
16. To make an intercom call During an external call you may want to consult another handset user e Press the INTERCOM button Your external call is put on hold and they will hear a series of on hold beeps The display flashes fA and iNT e Enter the number of the handset you want to call 1 6 The handset is dialled e Press the INTERCOM button to end the intercom call To receive an intercom call During an external call 4 eter on 4 4 e You hear the call waiting tone in the earpiece The handset calls light flashes The display flashes ONT shows INT CALL and the number of the handset calling you e Press the INTERCOM button to answer the call and to put your external call on hold They hear a series of on hold beeps e Press the TALK button to return to the external caller e To end this call press the TALK button again e You are now automatically returned back to the intercom call e To end this call press the INTERCOM button To switch between callers If you have one internal and one external call on the line you can switch between the two e While on the external call press the INTERCOM button e While on the intercom call press the TALK button 4 In t Seon 2r 28 To transfer a call You can transfer an external call to any other handset registered to the same base station When you are on an external call amp e Press the INTERCOM button Your caller is put on hold and will hear
17. a series of beeps Press the number of the handset to which you want the call transferred Display shows iNT LALL and the handset number you are calling The other handset rings e When your call is answered you can tell them there is a call for them Press the gt button until the display shows TOONCCOO NOUN e Press the Y button and the call is transferred If the other handset does not answer 4 In t Seon e Press the INTERCOM button to reconnect to your external caller If the other handset has not answered after 15 seconds you will be reconnected to your external caller automatically NOTE If you place the handset back on the base station and the other handset does not answer your handset will ring after 30 seconds When you answer you will be reconnected to the original caller To put intercom and external calls on hold When you have two calls on the same line you can put them both on hold e Press the gt button until display shows MULD LALLS e Press the Y button Display flashes iN7 and shows CALLS RELU flashing e Press the TALK button to speak to your external caller or press the INTERCOM button to speak to your intercom caller Operating with additional base S A d LONS Itis possible to build your Synergy 900 into a much larger phone system with the addition of up to 3 extra base stations You can use up to six handsets on each Synergy 900 base station and up to four base stations wi
18. al objects e g radiators steel girders and metal partition walls 6 The Synergy 900 will produce a certain amount of heat during operation Equally the handset as well as any additional chargers you purchase can also become warm during charging 7 We advise against placing these products on antique veneered or wooden surfaces as damage may occur 8 Do not use the Synergy 900 in damp humid conditions such as bathrooms Do not expose the equipment or batteries to fire or water 9 Do not dispose of used batteries with general household rubbish and do not burn them 10 Do not use the handsets in places where there are explosive hazards 11 Make sure you connect the power and telephone lines to the correct sockets in the base station 12 Clean the handset and base station with a damp not wet cloth or antistatic wipe Never use a dry cloth as this may cause a static shock Never spray cleaning fluid directly onto the telephone S t Ing up follow these steps to get your Synergy 900 ready for use 1 To plan the location of the base station Your Synergy 900 works by sending and receiving radio signals between the base station and the handset The strength of the signal depends on where you site the base station The higher the base station is located the better An upstairs room is ideal The following points should be considered e It should be within 2 metres of a power socket and phone soc
19. ally by following the simple steps on page 24 To register a handset To keep your battery in the best condition leave the handset off the base station for a few hours at a time after the initial 16 hour charge Battery performance After charging your Synergy 900 for the first time subsequent charging time for the handset batteries is approximately 4 5 hours Batteries and case may become warm during charging This is normal and not dangerous Under ideal conditions the handset battery should give about 6 hours talktime or 60 hours standby on a single charge Please note however that the new NiCad battery does not reach tts full capacity until it has been in normal use for several days Please note that while NiCad rechargeable batteries can be expected to give years of service they do not last forever Their actual lifespan depends on how heavily they are used but over time their capacity to recharge will begin to diminish and they will eventually need replacing Battery low warning Your handset display will show the status of your battery e When the charge is low the battery icon C is displayed e When the charge is almost out you will also hear a warning beep every 10 seconds during a call in the earpiece This indicates that the handset is about to switch off 5 Connect the telephone line cord to the Synergy 900 base station Plug the line cord into the line socket on the underside of your Synergy
20. ation 230 V 50 Hz AC adaptor Operating time mobile unit Standby up to 60 hours with fully charged battery Phone in use Up to 6 hours Permitted ambient conditions 0 C to 40 C for operation maximum 20 to 75 rel humidity Permitted storage temperature 10 C to 60 C Signalling method DTMF Signal key function Earth Recall Timed Break Recall 10mm 105mm x 120mm x Wa H Telephone unit dimensions 180mm x 60mm x 35mm L x W x H Base station 250g Handset 200g with battery Index Adjusting earpiece volume At a glance Base stations using a specific base station connection to different base stations at home and at the office Battery installing charging battery low warning replacing handset battery Building up a phone system Call Diversion Call Waiting Connecting the power cable Connecting the telephone line cord Connecting to a switchboard DECT De registering your handset another handset Dial delay Earth recall Emergency calls Emergency numbers personal to view or edit personal emergency numbers Ending calls Friends amp Family General information Help 13 29 29 30 N O 33 20 20 31 25 25 13 31 33 17 17 22 32 33 Intercom calls calls on hold making and receiving switching between calls transfer a call Keypad guard beeps on off Making calls Maintenance Melody handset Melody base station Paging the handset PIN code Resetting base station Plan location of bas
21. ay shows SECURITY PIN Press the gt button until the display shows RING VOL Press the Y button Display shows and plays the current setting HI or LOM OFF Press the gt to change the setting Doia shows the next option and the ringer sounds Press the button A beep confirms that the change has been made Z al To adjust the base station melody You can select from four different ringer melodies amp Press the gt button until the display shows S T UP e Press the button Display shows AAND Press the gt button Display shows BASE Press the button Display shows SECURITY PIN Press the gt button until the display shows iTi ELGUIES Press the Y button Display shows the current setting 4 or 8 L L The displayed setting is played Press the gt button to change the setting Display shows the next melody option The melody is played e Press the YW button when you want to select a melody A beep confirms that the change has been made GET acl To switch the keypad beeps on and off Whenever you press a button on the handset you will hear a beep You can turn this sound on and off The original setting is ON amp e Press the gt button several times until the display shows SET UP e Press the Y button Display shows HANUSET e Press the Y button Display shows LEVEL e Press the gt button Display shows 4EYTUONES e Press the Y button Display shows the
22. d to any one telephone line The Synergy 900 base station has a REN of 1 Additional Handsets have a REN value of 0 Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise A total REN of 4 is allowed Approval Connection to the BT telephone network Synergy 900 is fully approved for connection to the BT network provided it is used according to the instructions in this guide The telephone lines must provide Multi frequency Touch Tone dialling capabilities It may be connected to Direct Exchange Lines and switchboards PBXs with new plan plug and socket arrangements Connecting to switchboards Synergy 900 is only approved for use with a compatible switchboard including those which do not provide secondary proceed indication If you would like a list of suitable switchboards contact BT on 154 If you do have a compatible switchboard it cannot be guaranteed that the telephone will operate correctly under all possible conditions of connection If you have any difficulties contact BT on 154 Generally Synergy 900 can be connected to any switchboard where a simple modern telephone can be used to make and receive calls Synergy 900 is suitable for connection to switchboards which return secondary proceed indication 3D 36 Technical specification 10 mW average output per channel Range up to 300 metres outdoors uninterrupted line of sight up to 50 metres in buildings Base st
23. e Synergy handset connected Warning 1 Use only the approved battery pack supplied Spare batteries Item Code 871285 are available from BT Shops and the Synergy Helpline 0845 650 20 20 2 Do not try to use any power supply except the one provided otherwise you may permanently damage your Synergy 900 It may also invalidate approval of this apparatus To get a replacement Synergy charger power supply unit Item Code 871273 and Synergy base station power supply unit Item Code 871340 contact BT Shops or the Synergy Helpline 0845 650 20 20 3 There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug your Synergy 900 from the mains power and telephone line socket during storms 4 If you wear a hearing aid please note that the Synergy 900 works by sending radio signals between the base station and handset These signals can interfere with hearing aids causing a humming noise 5 Synergy 900 can interfere with other electrical equipment e g answering machines TV and radio sets clock radio alarms and computers if placed too close It is recommended that you place your Synergy 900 at least one metre away from such appliances to avoid any risk of interference The Synergy 900 system has a range of up to 300 metres outdoors and up to 50 metres indoors It 1s possible that the range may be affected by being near water e g large ponds lakes the sea and large met
24. e unit Preview the number before you call Quickdial shared quickdials personal quickdials storing quickdials to dial a quickdial number to view or edit a quickdial memory number Receiving calls Redial last number Registering an additional handset Resetting base station to its original setting Resetting handset to its original setting 26 28 26 27 28 17 15 18 18 9 32 13 14 10 19 15 6 9 11 11 11 11 12 12 9 10 24 29 15 16 37 38 Returning your Synergy 900 Secrecy Service Silent Technical information Technical specification Three Way Calling Time break recall Volume base station Volume handset Warning 32 32 13 35 36 22 31 14 13 ert Offices in Europe North America Japan and Asia Pacific The telecommunications services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 1998 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Synergy 900 Issue 1 12 98 7 Designed by The Art amp Design Partnership Limited CE CE compliant to 89 336 EEC EMC Directive
25. egistered with e Either press the gt button to scroll through and display the available base stations 1 4 or press the number of the base station you want 1 4 on the keypad e Press the Y button You hear a confirmation beep Display shows BASE e g 7 for two seconds The FA icon starts flashing to indicate that the handset is searching for the selected base When the selected base is found the F icon is extinguished and the display changes to show H5E7 e g 1 This is your handset number on the new base station 2y 30 Synergy base stations at home and at the office By registering your handset with one base station at work and another at home you can keep the same handset for both As soon as you are within range of either base station your handset will automatically pick up the signal Connecting to a switchboard When connecting your Synergy 900 to a switchboard PBX you may need to change the dialling mode setting from Time Break Recall TB to Earth Recall E To switch between Time Break Recall and Earth Recall The original setting is Time Break Recall amp amp e Press the gt button until the display shows SET Ur e Press the Y button Display shows HANDSET Yoce Press the gt button Display shows ASE Press the Y button Display shows SECURITY PIN Press the gt button until the display shows ocr WELTILL Press the Y button Display shows the current To setting T
26. ess the Y button Display shows LEH EL e Press the gt button several times until the display shows KiNG VOL e Press the Y button Display shows the current setting 4 LU or OFF e Press the gt to change the setting Display shows LUu Hi or OFF e Press the Y button A beep confirms that the change has been made ANDSET If you select OFF as the handset ringer setting the screen will show SILENT To adjust the handset ringer melody You can select from six different ringer melodies amp e Press the gt button until the display shows SET UP e Press the Y button Display shows HANDSET e Press the Y button Display shows LEVEL 13 14 m7 HES WL e Press the gt button until the display shows MEL e Press the Y button Display shows the current setting A or 6 U0 7 The displayed setting is played e Press the gt to change the setting Display shows the next melody option The melody is played e Press the YW button when you want to select a melody A beep confirms that the change has been made If more than one handset ts registered to the base it can be useful to select different melodies for each handset To adjust the ringer volume in the base station You can switch between HI LOW and OFF amp amp e Press the gt button until the display shows SET UP e Press the Y button Display shows HANUSET Press the gt button Display shows BASE Press the W button Displ
27. ialling an emergency service number e Answer incoming call e Dial one of up to four numbers which you can store on the handset memory for emergencies See Storing personal emergency numbers page 17 e Switch keypad GUARD off Press the X button to reverse one step of the instructions Or press and hold to revert quickly to standby To switch the keypad guard off e Press the Y button then within two seconds press the O button If you press any other button while the GUARD 1s switched on the display shows PRESS TILK for two seconds If you press the V button the display shows NOW PRESS O You have two seconds to press the O button before the display returns to GUARD ON NOTE If the handset ringer has been switched off the display will show SILENT instead of GUARD ON Dialling emergency numbers when the keypad guard is on To dial any of the emergency numbers e Enter the number you want in full e Press the TALK button Setting your own base station PIN code You can set your own four digit code number for your Synergy 900 base station This prevents unauthorised users from registering or de registering handsets on your Synergy 900 base station amp e Press the gt button until the display shows SET LIP e Press the Y button Display shows HANDSET e Press the gt button Display shows ASE e Press the button Display shows SECURITY PIN e Press the Y button Display shows OLDO PIN
28. igh RINGER MELODY to A EARPIECE VOLUME to medium KEYTONES to ON Quickdial memory to shared It will delete Quickdial numbers stored in the personal memory Last number redial memory Personal emergency numbers Unchanged Quickdial numbers stored in the shared You will now need to re register your handset Follow the instructions on page 24 Additional features Keypad Guard and Emergency Numbers To enter up to four personal emergency numbers for use when the keypad guard is ON Your personal emergency numbers are recognised by your Synergy 900 when they are dialled No other calls except 999 and 112 calls will be allowed while the keypad guard is switched on NOTE You must program your chosen emergency numbers into all Additional Handsets As well as the handset supplied with your Synergy 900 amp It is recommended that you write down the emergency numbers up to 4 that you wish to enter before starting this process e Press the gt button several times until the display shows SET UP e Press the Y button Display shows HANDSET e Press the Y button Display shows LEVEL e Press the gt button several times until the display shows EMERGENCY e Press the Y button Display shows 1 ENTER NO Key in the number you want e Press the Y button Display shows STORED and beeps The display reverts to EMERGENCY e Press the W button Display now shows last memory number and the number keyed into i
29. ket otherwise extension cables will be required e Try to avoid locations near metallic obstructions or electrical appliances such as TV sets fridges computers fluorescent lights radiators metal pipes and metal window frames 2 Connect the power cable Plug the power cable into the power socket on the underside of your Synergy 900 When the power is switched on the base station POWER light comes on 3 Install the rechargeable battery in the handset Hold the handset with the keypad facing down remove the clear plastic directory label cover and press and slide open the battery compartment Insert the battery pack inside the battery compartment and slide the battery compartment cover shut Replace the directory label cover WARNING It is recommended that the line cord ts not connected until the handset is fully charged This will prevent the risk of the phone being answered prior to the battery being fully charged and therefore not working to its optimum capacity 4 Charge the handset battery for at least 16 hours Before you use your Synergy 900 for the first time it is important to have the handset battery fully charged We recommend that you leave the Synergy 900 Handset on charge for at least 16 hours Place the handset on the base station The CHARGING light comes on Your handset should come pre registered to the base station as H5 77 If the display shows REL you will need to register the handset manu
30. n incoming call Undo Deletes the last digit entered Changes the menu setting By pressing and holding the X button for 2 seconds you are taken back to Standby e g HSET Options Opens the main menu Scrolls through menu options Inserts a pause when storing a number Recall Used to access BT Select Services switchboards and PBXs See page 31 Redial Press to dial the last number you dialled Also allows you to view the last number See page 10 Redial Quickdial Belt clip On back of handset LCD Clear display that shows the status of your call and the number you have dialled Select Confirms the setting you want from the menu During a call acts as the secrecy button Talk Press to make a call answer a call and end a call See page 9 Intercom Enables you to make calls between handsets See page 26 Quickdial Enables you to store and dial up to 10 numbers in the memory for shared use and up to 10 for personal use See page 11 Page Pages all handsets registered to the base station Used to register additional handsets See page 10 and 24 This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Charging Power Lights up when the mains power is switched on See page 6 In use Lights up during an external call See page 9 Charging Lights
31. nd personal quickdials You can store up to 20 numbers on your Synergy 900 Shared telephone numbers 10 numbers can be stored in your shared memory These numbers can be quick dialled by any Synergy handset registered with the base station Personal telephone numbers A further 10 numbers can be stored in your personal memory These numbers can only be used to quickdial from the handset they are stored in To select shared or personal quickdial numbers Your Synergy is set to SHARED quickdials You can switch between SHARED and PERSONAL quickdials Quickdial G amp S amp amp e Press and hold the QUICKDIAL button for at least 2 seconds e Handset beeps and LCD shows SAAREL or PERSUNAL depending on the current setting e Press gt to switch between the 2 options e When required option is displayed on LCD press W to confirm e Handset LCD reverts to H5E7 1 To store a quickdial number Once you have selected either your Personal or Shared QUICKDIAL store we e Press and release the QUICKDIAL button e LCD shows 1 if no number stored or 1 followed by the number stored in the memory e Press the gt button to scroll through the memory locations e When the required memory location is displayed press and hold the QUICKDIAL button for at least 2 seconds or until a beep is heard e Enter the phone number you want e The display shows the location and the phone number e Press the button to store
32. om call The handset rings Display shows INT CALL display flashes N7 and the number of the handset calling you 4 In t rcon e Press the INTERCOM button Or e Lift the handset off the base station or charger To end an intercom call r Ing Seon e Press the INTERCOM button Or e Replace the handset on the base station or charger Making and receiving external calls while on an intercom call To receive an external call While on an intercom call e You hear the call waiting tone in the earpiece The base station rings The calls light flashes The display flashes fA e Press the TALK button to answer the call The intercom caller is put on hold and the display flashes QNT and goes blank e To end the external call press the TALK button You will then be returned to the intercom call To make an external call If you need to make an external call while on an intercom call e Press the TALK button to put your intercom caller on hold Display flashes N7 and shows e display goes blank e Dial the external number to make your call e Press the TALK button to end the external call To switch between callers If you have one internal and one external call on the line you can switch between the two e While on the external call press the INTERCOM button e While on the intercom call press the TALK button d lateron Making and receiving intercom calls while on an external call
33. our digit base station code Default OOOO Enter this if the base station code has not been changed The marks disappear one by one e Press the Y button Display shows LABEL gt i e your handset number e Press the Y button You will hear a beep the display will show e g 45ET e followed by REG e Your handset is now a e To de register another handset that is registered to your base station amp Follow the steps opposite To de register your handset but instead of entering the label of your own handset scroll through the options button gt until the label of the handset you wish to de register is shown e Press the Y button to confirm You hear a confirmation beep e The display on the de registered handset changes to REG Or if it is also registered with another base station the display shows the handset number for that base station If you are experiencing problems please call the Synergy Helpline on 0845 650 20 20 2939 26 Making intercom calls You can make intercom calls to handsets registered to the same base station To call another handset e Press the INTERCOM button Display flashes GNT and you hear a continuous tone in the earpiece e Enter the handset number you want 1 6 Display shows INT CALL and the number of the handset you are calling P Ing Seon The other handset rings If there is no answer after 30 seconds the call is ended To answer an interc
34. r e your handset has slotted correctly into the charger e the battery is fitted correctly into the handset Are you using the correct power adaptor Synergy 900 power supply unit 871340 Synergy charger power supply unit 871273 Intercom does not work Check that you have pressed the Intercom button followed by the correct handset number Cannot adjust options setting in the base station Is someone else making changes via another handset Have you pressed the Y button to confirm your selection If you are still experiencing difficulty call the Synergy Helpline on 0845 650 20 20 Technical information Environment Your Synergy 900 should be kept free of dust moisture high temperature vibration and should not be exposed to direct sunlight Do not stand it on carpets or other surfaces which generate fibres or place it in locations which prevent the free flow of air over its surfaces Warning The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 75 It should not be used in bathrooms or near water If the power fails This equipment is not designed for making emergency calls when the power fails Alternative arrangements should be made for access to emergency services How many phones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items that may be connecte
35. t e Press the gt button to move to the next memory slot Display shows 2 ENTER NO e Repeat from step 5 above until you have entered all the numbers you wish to store To view or edit your personal emergency numbers Qa O amp e Press the gt button until the display shows GET HP Press the Y button Display shows HANTSET Press the Y button Display shows LEVEL Press ne gt button until the display shows 17 18 e Press the button Display shows the first personal emergency number To scroll through the numbers press the gt button until the number you wish to view or edit is displayed To edit press the button Press the X button which will delete the digits one at a time Press the X button for as many digits as you wish to remove or until the display shows only the memory number and dash Now enter the new number or leave blank Press the Y button Displays shows STORED beeps then switches to EMERGENLCS e Press and hold the X button to return to standby The display shows H5E7 1 Keypad guard The keypad guard feature is designed to prevent accidental dialling To ensure that it is possible to dial your selected emergency numbers the Synergy 900 is able to store up to 4 of your personal emergency numbers To switch the keypad guard on e Press the Y button then within two seconds press the O button Display shows HARDO ON When in GUAR mode users are restricted to four functions e Preview d
36. th your handset to build up a comprehensive and easy to use cordless telephone system The handset supplied with each base station is already registered as H5ET 1 To register additional handsets to base stations Use the instructions shown on page 24 but remember to start the sequence by pressing and holding down the blue PAGE button on the base station you want to register a handset with It sends a unique signal and your handset will automatically accept it as the next base station Automatic connection to different base stations If each base station is connected to a different telephone line your handset can only make and receive calls from one base station at a time NOTE If you move out of range of the base station you will lose the signal along with any current call Your handset will now search for the next available base station to which it is registered To select a specific base station For instance if you are in an area where two or more base stations overlap you can choose the one which is connected to the telephone line you want to use e Press the gt button several times until the display shows SET UP e Press the Y SN Display shows HANUSET e Press the Y button Display shows LEVEL e Press the gt button several times until the display shows BASE e Press the Y button Display shows CHANGE e Press the button Display shows GASE NU This is the base station your handset is currently r
37. the base station is connected to the mains power and switched on You cannot link up with the base station If the display shows REG the handset must be registered with the Synergy 900 See page 24 Is the display flashing the The mains power cable may not be connected at the base or switched on Are you in range of the base station Battery could be low or flat If using more than one base station check that you are connected to the correct base See page 29 No ring on the handset or base station The ringer volume may be switched off To adjust the ringer volume on the base station see page 14 Check that the Synergy 900 is plugged into the phone socket Check that the base station is plugged into the mains power and switched on Handset beeps every 10 seconds during a call Are the handset batteries low Have you subscribed to Call Waiting It may be another call coming in Press the Recall button to take the new call Buzzing noise on my radio TV computer or hearing aid Sometimes your Synergy 900 can interfere with other electrical equipment e g answering machines TV and radio sets clock radio alarms and computers if placed too close It is recommended that you place your Synergy 900 and other Synergy handsets at least one metre away from such appliances to avoid any risk of interference The charger does not appear to be working Check that e the power adaptor is properly plugged into the charge
38. u are now in the edit mode e Delete the number by pressing the X button for as many digits as you want to remove e Enter the new number for the Select Service followed by button e Display shows STORED beeps and then shows TOONT Cen FRIENL Jr e Press and hold the X button to return to standby The display shows H5E7 1 23 24 Using additional handsets Registering an additional Synergy handset with the base station or ve vegistering a handset Up to six handsets can be registered and operated from the Synergy 900 base station The system allows intercom calls between two handsets while a third is making an external call Each additional handset you purchase must be registered with the base station Before registering a new handset Remember to charge the batteries for at least 16 hours When switched on the handset will display REG This tells vou that the handset is not registered with the base station To register a handset At the base station e Press and hold down the blue PAGE button until you hear a beep after about 10 seconds You now have up to 1 minute to register the handset during which the N USE light flashes on the base station At the handset amp amp e Press the gt button several times until the display shows SET UP e Press the Y button Display shows HANUSET e Press the Y button Display shows LEVEL e Press the gt button several times until the display shows REG
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