BT 420 Telephone User Manual
Contents
1. To view and call from the directory You can look atall the names and numbers stored in your directory 1 Press the Directory button your handset does not need to beinthe cradle 2 Turn the Navigator W heel to display the entries or Press the alphabet letters on the keypad to go directly to an entry ie press the 2 button 3 times to display entries beginning with 3 Press the button when the number you want is displayed The phone switches to handsfree and dials the number To delete an entry in the directory You can clear entries from the directory Press the Directory button to view your entries Select the entry you want to delete and press the Clear button twice To store a pause A pause is sometimes required with some switch boards and network ser vices A pause simply gives the switchboard a few seconds to pick up the outside line before dialling Using the Redial button you can insert a pause when you store a number in the directory Repeat the steps for storing a number in the directory but press the Redial button where you want to add a pause within the number To set the call timer To use the calculator You can time each call 1 During a call press the Clock button This displays the time of the previous call 2 Press the Clock button again to start the timer You can stop the time by pressing the Clock button once more G When you replace2. Converse 420 telephone User Guide t a glance IMPORTANT Thank you for making the right choice You can Visual ring indicator Display Flashes when you have an Shows 24 hour clock battery incoming call low indicator phone numbers Handset park Used when the phone is wall mounted Lets you park the handset on the base if you need to leave the phone during a call Next Inserts a space in a number when storing numbers in the memory Clear Used to edit numbers when pre dialling or when storing or editing numbers in the memory Handset clip Holds handset in place when wall mounted Volume Used with the Navigator wheel to adjust the volume of the dial tone and your caller s voice Secrecy button and light Allows you to talk to someone in the same room without your caller being able to hear the conversation Handsfree Allows you to talk to callers without lifting the handset Hearing aid compatible Your Converse 420 handset is hearing aid compatible and names Converse 420 Handsfree Headset Headset Used whenthereisa headset connected Message Waiting indicator for Meridian Switchboard users only Flashes when there is Voice Mail Timer Used to time the duration of a call Recall For use with switchboard services and some BT Select Services Redial Redials the last number Repeat dials a number when the line is engage
3. If your Converse 420 is connected to a switchboard you can simply useit as a normal extension Your Converse 420 gives you easy access to the following range of BT Select Services Six of the Directory buttons have been pre programmed into the director y Service Code Call Return 1471 No charge Set Divert 21 Cancel Divert 21 Quarterly subscription Call Minder 15 71 Quarterly subscription Reminder Call on 55 Pay per call Reminder Call off 55 You can replace the pre set numbers with your own numbers if you wish Simply follow the steps shown in To edit names and numbers in the directory Call Diversion You can use your Converse 420 to request the network to divert incoming calls to another number You can choose to divert all calls calls that you do not answer within 5 rings calls when your line is already engaged To switch Call Diversion on 1 Press the Handsfree button or lift the handset a Handsfree 2 Press the Directory button G Turn the N a W ae to select 21 DIVERT OH 4 Press the button to dial the number O 5 Enter the number to which you would like your calls diverted 6 Press the button and listen for confirmation of your instructions To switch Call Diversion off 1 Press the Handsfree button or lift the handset A Handsfree 2 Press the Directory button 3 Turn the
4. the handset or press the Handsfree button to end the call the display shows the final duration of the call for a few seconds before returning to the normal clock setting Using the calculator Your Converse 420 provides all the basic calculator functions addition subtraction multiplication division and percentages as well as Memory Recall ede a a Cal fri frj p Sp Py p p MPL KEE and MEL If the phone rings while you are using the calculator function simply lift the receiver or press the Handsfree button as normal Note that information entered in calculator mode will be lost 1 Press the Calculator button The display changes to the calculator function 2 Enter the number you want 123 OOJO Turn the N avigator W heel to display the function Press the button G Enter the second number Turn the N avigator W heel to display the function Press the Y button Display shows the result To clear a calculation Turn the N avigator W heel to display AC Press the button O To switch off the calculator Press the Calculator button The calculator will also switch off automatically if no button is pressed for 1 minute If your Converse 420 is connected to a switchboard you must first switch off the calculator before transferring a call To use the MRC function Your calculator provides a M emory Recall MRC function This
5. Kala W heel to select 21 DIVERT OFF 4 Press the button to dial the number O 5 Listen to the confirmation announcement of your instructions Call Minder Call Minder gives you an answering service that takes messages when you do not answer your phone or if you are already on the line Details on how to use Call Minder are provided when you subscribe to the Ser vice To ring your Call Minder service 1 Press the Handsfree button or lift the handset 2 Press the Directory button 3 Rotate the N as W heel to select 1571 CALL PINTER 4 Press the button to dial the number O 5 When the Call M inder answers follow the voice prompts to play back save delete and skip forward through your messages Reminder Call You can turn your Converse 420 into a 24 hour alarm clock that rings you back at the exact time you specify To seta Reminder Call 1 Press the Handsfree button or lift the handset CA Handsfree 2 Press the Directory button 3 Turn the Navigator W heel to select 55 REMINDER 4 Press the button to dial the number O 5 Enter the time you want to be called back using the 24 hour clock e g 1630 books a Reminder Call at 4 30 pm 6 Press the button and listen for confirmation Q To cancel a Reminder Call 1 Press the Handsfree button or lift the handset CA Handsfree 2 Press the Directory
6. button 3 Turn the N avigator W heel us select 552 REMINDER Press the button to dial the number O Listen for confirmation Other services Three Way Calling Lets you speak to two other callers at the same time Charge Advice Instantly tells you the exact cost of your last call Call Waiting During a call a soft beep lets you know if another person is trying to contact you You can put your original caller on hold while you switch to the new caller For information on these and many other valuable services call BT on 152 If you are not connected to the BT network ask your Telecom supplier for information about their services To re set BT Select Services buttons If you have stored your own numbers over BT Select Services you can re set them to the original BT numbers Follow the steps in To change an entry in the directory and re enter the Select Service Codes provided in the table on the previous page Wall mounting Your Converse 420 can be wall mounted using the screws and wall plugs provided 1 Unclip the stand on the back of the Converse 420 2 Drill two holes in the wall 83mm vertically apart using a 5 5mm drill bit WALL PLUG SCREW EET sm WALL 83mm GEEN titt SS 3 Insert the wall plugs if necessary then insert the screws leaving about 5mm protruding from the wall on which to hang the phone 4 Rotate the
7. cator responds to the series of line reversals output by the M eridian If you do not have a compatible switchboard it cannot be guaranteed that your Converse 420 will operate correctly under all possible conditions of connection Guarantee If you own your Converse 420 under BT guarantee BT guarantees the product for one year provided that The goods have only been used for their intended purpose and have not been subjected to misuse or been wilfully or accidentally damaged The goods have not been tampered with or repaired by anyone other than BT its staff or agents If a fault does occur in this product and you bought the unit yourself provided that you return it to the place of purchase and produce your receipt it will either be repaired or replace free of charge The terms and conditions of this guarantee do not affect your statutory rights If you own your Converse 420 outside guarantee If your Converse 420 needs repair after the guarantee period has ended it must be repaired so as to remain compliant with the approval requirements for connection to the telephone network We recommend that you contact BT on Freefone 0800 800 150 or visit your nearest BT shop and you will be informed of our recommended repair agents BT Offices in Europe North America Japan and Asta Pacific The Telecommunications services described in this publication are subject to availability and may be modifie
8. chboard or PBX you might have to dial another number before 999 or 112 in order to get an outside line On some switchboards you may not be able to get an outside line if the power fails Check with your switchboard operator or communications manager To make a call C Lift the handset and dial the number you want The number is displayed At the end of your call replace the handset To use Handsfree You can make and receive calls without lifting the handset by pressing the H andsfree button To make a call 1 Press the Handsfree button A Handsfree You hear the dialling tone 2 Dial the number you want The display shows the number dialled 3 When your call is answered either lift the handset and speak or continue in handsfree mode To receive a call C When the phone rings press the Handsfree button and Speak to answer the call To preview a number before dialling 1 Without lifting the handset dial the number you want The number is displayed If you make a mistake use the Clear button to delete the last digit you have entered The N ext gt button inserts a soace when storing names and numbers 2 Press the button O The displayed number is dialled in handsfree mode There are three ways to make a call on your Converse 420 by lifting the handset using the Handsfree button or by using the button Using a headset Converse h
9. d Lets you enter a Pause in a stored number Calculator button Switches the calculator on and off Navigator Wheel Quick access to the director y Adjusts the volume of the caller s voice Displays range of calculator functions Tick Button Select Dials telephone numbers displayed on the screen Also confirms options displayed on the screen in the directory and used to store entries in the directory and selects calculator functions Directory Lets you store up to 75 names and numbers including pre set BT Select Ser vices Call Return Call Divert Reminder Call 3 Way Calling and Call Minder expect your Converse 420 to provide many years of guality service Please read the instructions carefully before use and keep this user guide for future reference Check that your Converse 420 is complete When you unpack you must have Converse 420 phone with telephone line cable attached Screws and wall plugs for wall mounting af n This ensures the phone O Installing Install the batteries will work with all modern digital exchanges your If your phone does not Converse 420 The display on your work when you dial a Converse 420 is powered by number try setting the 3 x AAA alkaline batteries dialling mode to P Available separately If you are connecting to a Switchboard check with your switchboard operator or communications manager on which dialling mode you need Situat
10. d from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 1999 Registered Office 81 Newgate Street London EC1A 7A Registered in England No 1800000 Printed in Malaysia Issue N0 1 02 99 4 6 Designed by The Art amp Design Partnership Ltd CE CE compliant to 89 336 EEC EMC Directive amp 73 23 EEC Low Voltage Directive APPROVED forconnection to telecommunication systems specified in the instructions for use subject to the conditions set out in them
11. eadsets RJ11 jack are available separately from BT shops or by calling Freefone 0800 800 150 1 Plug the headset into the socket marked HEADSET on the underside ofthe base 2 To make a call press the Headset button 0 Headset 3 Dial the phone number To end the call press the Headset button To use the Secrecy button You can prevent your caller from hearing you while you talk to someone else close by 1 During a call press the Secrecy button The red Secrecy light comes on Your caller cannot hear you 2 To resume your conversation press the Secrecy button again The Secrecy light goes off To redial the last number You can redial a number up to 32 digits long 1 Press the Handsfree button A Handsfree 2 Press the Redial button The last number you called is redialled To repeat dial a number This feature works in handset handsfree and headset modes If the number you call is engaged you can set your Converse 420 to dial a number repeatedly saving you from continually having to press the Redial button 1 When you hear the engaged tone press the Redial button and replace the handset or press the Handsfree button The display shows BLS 10 seconds after the handset is replaced your Converse 420 automatically picks up the line switches on the loudspeaker and redials the number If it is still engaged you need do n
12. enables you to put calculations in the memory while you make other calculations and then add them together or subtract one from the other For example 1 Press the Calculator button The display changes to the calculator function 2 Enter the number you want 50 E Turn the Navigator W heel to display the function H Press the Y button G Enter the second number 20 OO N avigator W heel still displays the function f Press the Y button Turn the N avigator W heel to MRC Press the button Display shows the total on memory TH Recall button The Recall button is for use with switchboard services and some BT Select Services Five minutes memory back up If you unplug your Converse 420 from the telephone socket and it has fully charged batteries it will keep all the numbers you have stored in the memory However if you unplug your Converse 420 and your batteries are totally discharged numbers stored in the memory will be maintained for about 5 minutes only Pre programmed BT Select Services numbers will not be affected When your batteries are within about two weeks of total exhaustion BATT LOW will appear in the display If you do not replace the batteries and they become totally discharged your Converse 420 will not display anything on the screen Using BT Select Services Note A switchboard can provide a similar range of functions to BT Select Services
13. handset clip 180 so that it protrudes upward This holds the handset in place when wall mounted a Wee 5 Slot the screw heads into the holes on the back of the phone and gently pull the phone downward to make sure it is securely in place 6 Hang the handset on the handset clip Technical information Environment Your Converse 420 should be kept free of dust moisture and high temperatures Wipe the casing clean with a damp not wet cloth Do not use spray or abrasive cleaners as damage to the internal components or polished surfaces could result How many phones can you have REN All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your Converse 420 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Connection information Your Converse 420 may be connected to public networks inthe United Kingdom It may also be connected to compatible switchboards If in doubt your switchboard supplier or maintainer should be able to offer help Advice on connection to BT switching systems can be obtained by dialling Freefone 0800 800 154 It can be connected to M eridian systems with M essage Waiting The Message Waiting Indi
14. ing your Converse 420 Situate your Converse 420 close enough to a phone socket so that the cables will reach Do not stand it on carpets or other similar surfaces that generate fibres Your Converse 420 canbe Make sure the phone Is 1 Press and hold the Clock wall mounted See Wall not plugged in to the button until the display mounting phone socket Open the shows TIME batter y compartment Warning 2 Insert batteries as Your Converse 420 is only indicated 2 Release the Clock button desi gned to be operated in a G Close the lid and replace Display shows i d normal office or domestic the compartment cover a i t It should not A A ooe i using the 24 hour clock eg 0 9 30 9 30am ter near water 1 53 0 3 30pm 4 Press the button G gr A The time is set and displayed S Your Converse 420 Plug your Converse 420 into the phone socket Check your telephone wall socket Check the is now ready for dialling mode making and If you do not have a receiving calls modern style socket call Freefone 0800 800 150 i and ask for a BT engineer MODE to come and fitthe correct socket This is a chargeable service 1 Your Converse 420 should be pre set to T TB which gives you TON E dialling Using your Converse 420 Emergency calls The emergency services can be contacted by dialling 999 or 112 If your Converse 420 is connected to a swit
15. othing your phone will wait for 45 seconds before repeating the procedure This will be repeated every 45 seconds up to a maximum of 15 times or until the call is answered 2 When your call is answered you can speak to your caller by pressing H andsfree or lift the handset or press the Headset button and speak Note To cancel repeat dial before your call is answered lift the handset or press the H andsfree button or press the Headset button Visual ring indicator When you have an incoming call the Visual ring indicator will flash in time with the ringing signal Lift the handset to answer the call Message Waiting indicator When you have Voice mail messages the M essage Waiting indicator flashes at regular inter vals Note This feature works with Meridian switchboard only To adjust the ringer volume Set the ringer volume switch on the underside of your Converse 420 to ALLOW or OFF HI LOW OFF RINGER VOLUME The incoming call light will flash with all three settings To change the ringer tone C Set the ringer tone switch on the underside of your Converse 420 to the setting you want R1 for a low pitch ring or R2 for a high pitch ring RINGER To adjust your caller s speech volume During a call 1 Press the Volume button 2 The display shows VOLUME and the current volume level Turn the N avigator W heel clockwise
16. the letters you want using the keypad Alternatively turn the N avigator W heel to display the letter reguired then press the button 6 Press and hold the button until the display Shows STORE and EDIT You can stop during any set of steps and return to standby by lifting the handset or pressing the Handsfree button You can now enter another name and number To change an entry in the directory 1 Press and hold the Directory button Display Shows STORE and EDIT 2 Release the Directory button 3 Turn the N avigator W heel so that EDIT is flashing 4 Press the button O 5 Turn the N avigator W heel to display the entry you want to change 6 Press the button The cursor flashes under the first digit of the number If you need to move the cursor either press the button or the N ext button to go forward or the lt Clear button to delete a digit 7 Enter the new digit above the flashing cursor using the keypad or by turning the N avigator W heel Press the button 9 When you have finished changing the number press and hold the V button until the display shows the cursor flashing under the first letter of the name 10 Enter the new letter above the flashing cursor using the keypad or by turning the N avigator W heel 1 Press the V button 12 When you have finished changing the name press and hold the V button ily us aE returns to now aa ie entry
17. to increase the volume or anti clockwise to decrease it To store names and numbers in the directory Your Converse 420 stores up to 75 names and phone numbers You can usethe Navigator W heel or the keypad to enter names and numbers The N avigator W heel also lets you scroll quickly through stored names and numbers Stored numbers can be up to 21 digits long and include and pause Directory entries are automatically stored in alphabetical order Numbers without attached names are stored at the beginning of the list The directory is pre programmed with some BT Select Services numbers see Using Select Services These can be overwritten if you wish 1 Press and hold the Directory button Display shows STORE and EDIT STORE will be flashing Release the Directory button 2 Press the button O Display shows the number of entries stored in the directory followed by HTEE HUMBER If you try to add a new entry and the directory is a the ey shows To continue follow steps shown in To change an entry in the directory or To delete an entry in the directory 3 Enter the number you want using the keypad Alternatively turn the N avigator W heel until the digit you want is displayed then press the button Repeat this step until the full phone number is entered 4 Press and hold the button anty the display shows E H TER HAME 5 Enter
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