BT 15 Answering Machine User Manual
Contents
1. Response 15 Lift flap Lift flap ja Speaker cover Delete Time button Deletes messages and Stop OGM sets time and button day Records new Page 9 10 outgoing messages and stops playback of messages Play Memo Page 9 Skip button Use to play and skip forwards through messages and memos also use to record memos Page 12 13 14 volume o Answer On Off button Volume button Switches answering Adjusts volume for playback machine on and off skips of memos and messages backward through Page 8 messages and memos sets answer delay Page 10 Lift the lid Security code Use to begin remote access Page 16 eeeeeeee ee ne Security Code eeeeee To Record Outgoing Message Press amp hold IF RED DOT SHOWS ON THE the STOP Back up par oi buon speak after the tone battery When finished ONLY USE PP3 9V BATTERY release button cover a Page 7 skip answer on off Battery low indicator Page 7 Microphone Use to record Message outgoing indicator messages and Page 9 memos Contents At a glance Introduction Setting up Using your Response 15 Remote access Help Technical information Index Wall mounting template oa A b 19 20 22 23 boxes In this user guide we have included helpful tips and useful notes They are shown in a grey surround box Introduction Your Response 15 answering mach2. For example if your Response 15 is used in conjunction with 3 extension telephones each with aREN of 1 the total REN is 4 If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Customer Helpline If you have problems with your machine call the Response 15 Helpline Service Lo call 08457 585 589 Connection information Your Response 15 may be connected to public networks in the United Kingdom It may also be connected to switching systems that use tone MF or pulse LD signalling with earth or timed break recall If in doubt your switch supplier or maintainer should be able to offer help Advice on connection to BT switching systems can be obtained by dialling BT Freefone 0800 800 152 If you do not have a compatible switchboard it cannot be guaranteed that your Response 15 will operate correctly under all possible conditions of connection Generally your Response 15 can be connected to any switchboard where a simple modern telephone can be used to make and receive calls It cannot be used to answer calls on PBXs configured for dial 8 night service unless a Suitable adaptor is purchased not available from BT Guarantee O If you own your Response 15 under BTS guarantee BT guarantees the product for one year provided that The goods have only been used
3. can O Pressing the STOP answer an incoming button will cancel any call for you allowing procedure currently in you to identify the progress caller and decide 2 Speak clearly into the Stig SER Era in built microphone call After pressing the In bult A D Make sure that the button your Response ae 15 will return to O volume is set to an audible level See To answer on mode set the volume page 8 3 When you have messages completed your 2 Allow the incoming memo release the call to be answered by PLAY MEMO SKIP gt your Response 15 as button Your Response normal You will hear 15 will beep again the caller begin to leave a message Your memo is now stored and can be 3 If you decide to take played back later the call lift the handset and you can Your Response 15 speak to the caller stores memos and Recording will stop treats them in the automatically same way as incoming messages If when you lift the telephone handset your To play back delete or Response 15 does not skip forward or backward stop recording either through memos follow replace the handset and the instructions for lift again or press the playing back messages STOP button pages 12 and 13 15 16 You can turn your Response 15 answering machine on and listen to your messages from any Touchtone telephone To protect your privacy messages can only be accessed by keying in your 2 d
4. for their intended purpose and have not been subjected to misuse or been wilfully or accidentally damaged The goods have not been tampered with or repaired by anyone other than BT its staff or agents If a fault does occur in this product and you bought the unit yourself provided that you return it to the place of purchase and produce your receipt it will either be repaired or replaced free of charge The terms and conditions of this guarantee do not affect your statutory rights O If you own your Response 15 outside guarantee If your Response 15 needs repair after the guarantee period has ended it must be repaired so as to remain compliant with the approval requirements for connection to the telephone network We recommend that you call BT free Freefone 0800 800 150 or visit your nearest BT shop and you will be informed of our recommended repair agents 21 Index Answer delay 12 On off 11 Ata glance 2 Remote access 16 Batter y 7 check messages 16 inserting 7 on 18 warning 7 replay messages 17 Call screening 15 Technical information 20 Cancel any procedure 15 Telephone wall socket 6 Day and time 10 Volume 8 check all Wall mounting set 10 template 23 Guarantee 21 Warning 5 Help 19 Helpline 4 Incoming messages 12 delete all 14 delete individual 14 playback 12 skip backward 13 skip forward 13 Introduction 4 M ains adaptor 6 Memo 14 Messages checking 9 deleting 9 out
5. noise on answer machine Your answering machine is too close to a radio TV computer cordless or mobile telephone causing interference M ove it another metre away 19 20 Your Response 15 should be kept free of dust moisture high temperature and vibration It should not be exposed to direct sunlight Do not stand iton carpets or other surfaces which generate fibres or place it in locations which prevent the free flow of air over its surfaces The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 75 It should not be used in bathrooms or near water Technical information If the battery warning light was not lit before the power was lost all information should be retained for at least one hour up to 6 hours for a fresh alkaline battery If the light was on information may be lost even if a back up battery was installed If no battery was installed all information will be lost and the Response 15 will power up as new when power is restored How many phones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items that may be connected to any one telephone line Your Response 15 has a REN of 1 Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise A total REN of 4 is allowed
6. start of the previous message 13 Repeat the procedure messages messages When you have finished deleting and your Response 15 has finished playing all messages you will hear End of messages If you press the STOP button within 8 seconds of hearing this message you can cancel all deletions and retain your messages 1 Press the PLAY button to play your messages 2 When the message you wish to delete is playing press the DELETE button To delete all messages Your Response 15 announces Message deleted O When your Response 15 has finished playing all messages you will hear End of messages If you press the DELETE button within 8 seconds your Response 15 will announce All messages deleted delete E Q 14 Your Response 15 will return to answer on mode messages If you accidentally delete all messages you can still save them by pressing the STOP button within 8 seconds To record a memo A personal memo can be recorded on your Response 15 and left as a message for another user Memos can be of any length up to maximum recording capacity 14 minutes but you should keep them short to allow time for recording incoming messages Read all the steps before you begin recording 1 Press and hold the MEMO button Your To use call To cancel any screening procedure Response 15 will beep Your Response 15
7. water Plug your telephone line cord into the back of the machine Check your telephone wall socket If you do not have a modern stvle socket call Free one 0800 800 150 and ask for a BT engineer to come and fit the correct socket Plug the mains adaptor into the back of the machine This is a chargeable service Place the adaptor cord behind the clip on the back of the unit to prevent it being pulled out accidentally Plug your Response 15 into the wall socket Failure to use the adaptor supplied may result in damage to the product Now plug the mains adaptor plug into a convenient mains socket The display will flash for 8 seconds It will then show the normal no messages display Your Response 15 is now ready to accept messages Insert back up battery BT recommends that you insert an alkaline PP3 9V battery not supplied to provide up to 6 hours back up This will ensure messages are saved in the event of power failure Place the back up battery in the compartment under your Response 15 s cover The back up batter y compartment must be fully closed for the batter y to operate battery low Ni a ZN Your Response 15 s battery low LED indicates back up battery strength The LED will light up when the battery power is low It also remains lit when no back up batter y is inserted o
8. esponse 15 is announced using the 12 hour clock Be sure to hold down the 4 or gt buttons long enough for your Response 15 to say whether it is AM or PM O When you hear the correct hour release the DELETE button Your Response 15 will announce the hour you have set You can now set the current minute O Press and hold the DELETE button again Your Response 15 will announce the currently set minute 2 Still pressing the DELETE button press the SKIP gt button or the SKIP button to move forwards or backwards through the minutes G When vou hear the correct minute release the DELETE button Your Response 15 announces the new day and time you have set Friday 4 30pm AL T Y After setting the time and day your machine will automatically return to answer on mode To check the day and time setting O Press and release the DELETE button Your Response 15 will announce the currently set day and time To switch the answering machine on and off D Press and release the ANSWER ON OFF button Your Response 15 will announce 2 Press the ANSWER ON OFF button again The machine will announce The display will flash when messages are recorded in memory messages iy J N To set the answer delay Answer delay sets the number of times your Response 15 will ring before answering a call Time Saver Your Re
9. going 8 Wall mounting template 73mm 23mm hole 23mm hole 23 BT Offices in Europe North America Japan and Asia Pacific The Telecommunications services described in this publication are subject to availabilitv and mav be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK OBritish Telecommunications plc 1998 Registered Office 81 Newgate Street London EC1A 7A Registered in England No 1800000 Printed in China Response 15 Issue No 1 10 98 5 Designed by The Art amp Design Partnership Limited CE CE compliant to 89 336 EEC EMC Directive 73 23 EEC Low Voltage Directive APPROVED for connection to telecommunication systems specified in the instructions for use subject to the conditions set out in them
10. igit security code For your security code look inside your Response 15 s speaker cover You cannot change the security code Remote access To check for messages D Dial your phone number and wait 2 When you hear your outgoing message press the x You will hear 2 beeps 3 Key in the first digit of your security code You will hear a beep 4 Key in the second digit of your security code If you have no messages you will hear You have no messages Thankyou for calling ES y III SY and your Response 15 will disconnect the line If you have messages you will hear EL STIG Your Response 15 will then play your messages with the day and time they were recorded iy If you hear 4 short beeps it means you have entered the wrong security code and are invited to try again Do not reenter X If you take more than 8 seconds to enter a number the Response 15 will announce Thank you for calling and disconnect the line To replay the message you are listening to O While the message is plaving press 4 once on vour telephone kevpad The message will replay from the beginning To replay all messages All messages can be replayed within 8 seconds of hearing End of messages O Press 2 on your telephone keypad All messages will be re played To gobacktoa previous message To delete the message you a
11. ine is designed for ease of use and made to the high standards set by BT We thank you for l For vour records making the right choice and expect Date of purchase that vour machine will give you many years of quality Place of purchase service Please read the instructions Serial number on base of answering carefully before machine use and keep this User Guide for future reference Purchase price for warranty purposes proof of purchase is required so please keep your receipt Customer Helpline If you have problems with your machine call the Response 15 Helpline Service Lo call 08457 585 589 Setting up Follow these steps to get your Response 15 ready to use Situating your Response 15 IMPORTANT Check that your Response 15 is complete When you unpack Situate your Response 15 close enough to a you must have telephone socket and a mains power supply Response 15 answering socket so that the cord machine with will reach telephone line cord attached Do not cover or enclose the machine Allow free flow of air to ts surfaces el To wall mount your Response 15 use the screws and wall plugs WA provided There is a wall mounting template at the back of this Screws and wall plugs for wall guide mounting ig Y S The apparatus is only designed to be operated in a normal office or domestic environment It should not be used in bathrooms or near
12. message If you record your own message the pre recorded message will be automatically removed and stored in the memory in case you wish to reinstate it Your Response 15 has a total recording capacity of 14 minutes Any outgoing message you record can be up to 2 minutes long but you should keep it short to allow more time for recording incoming calls To record your outgoing message speak clearly 15 to 20cm from the in built microphone N In built 2 microphone o Your outgoing message may sound something like this Hello I m sorry can t take your call at present If you would like to leave a message please speak after the tone Read all the steps before you begin recording 1 Press and hold the STOP button Your Response 15 will beep with the display flashing low messages battery x Y e O FIN 2 Keep holding down the STOP button and say your message into the microphone When you have finished speaking release the STOP button Your Response 15 will automatically play back your message then beep to confirm the recording It will then return to answer on mode To re record your outgoing message repeat this procedure To check your outgoing message 1 Press and release the STOP button Your Response 15 will beep and play back your outgoing message It will then beep again and return to answer on mode messages T
13. o delete your outgoing message You can delete your outgoing message and return to your Response 15 s pre recorded outgoing message 1 Press and release the STOP button Your outgoing message will be played back to you O While the message is playing press the DELETE button Your Response 15 will beep and play its pre recorded outgoing message Hello your call cannot be taken at the moment so please leave your message after the tone Your own message has now been replaced by the Response 15 s original prerecorded message To set the correct day and time Your Response 15 will announce the day and time an incoming message or memo was recorded T Press and hold the DELETE button Your Response 15 will announce the day currently set 2 Still pressing the DELETE button press either the SKIP button to move forward through the days of the week or press the SKIP button to move back through the days 3 When you hear the correct day release the DELETE button 10 Your Response 15 will announce the day you have set You can now set the current hour O Press and hold the DELETE button again Your Response 15 will announce the currently set hour Twelve Midday O Still pressing the DELETE button press either the SKIP button or the lt SKIP button to move forwards or backwards through the hours The time on your R
14. pears Is the adaptor switched on2 Is the power cord plugged into the back of the Response 15 unit No dial tone on the telephone Isthe telephone cord plugged into the back of the Response 15 unit Is the Response 15 cord plugged into the wall socket Reponse 15 s display is flashing continuously messages gt FIN This indicates an error Press any button on your answering machine Flashing should stop and the answering machine should reset to its Help If you have a problem the following simple solutions may provide the answer settings on first power up Unplug the line cord and power cord Wait 5 mins and then replug Response 15 s battery low indicator is on battery low The back up battery is either low in power missing or incorrectly installed Lift your answering machine speaker cover and open the batter y compartment If the battery is correctly in place try replacing it with a new 9V alkaline battery When operating at normal power the battery light remains off You experience a power cut If a working battery is installed inside your answering machine its settings and messages should be saved until power resumes It will not be able to record any new messages however You cannot hear messages or incoming Calls Your Response 15 s volume may be set too low Adjust the volume by pressing on the volume control Buzzing
15. r if the battery compartment is not fully closed warning Note 1 During electrical storms you are advised to disconnect your apparatus because damage may occur Note 2 If a fault occurs during the 12 month warranty period and it is due to accidental or wilful damage including lightning and electrical damage BT will not replace or repair the equipment free of charge To set the volume The message playback volume can be set to a level suitable for you O Press to increase the volume O Press to decrease the volume As you press a beep sounds at the level you are selecting When the volume is at its highest or lowest you will hear 2 beeps Using your If you alter the volume during playback of a message the beep does not sound but the volume will change accordingly If the volume is below mid volume it will automatically return to the mid volume setting when any buttons are pressed for example if a message is played back The volume is unaffected during remote access or call screening To record your outgoing message The outgoing message is the message a caller hears when your Response 15 answers a call Response 15 The Response 15 has a pre recorded outgoing message which announces Hello your call cannot be taken at the moment so please leave your message after the tone You can record your own outgoing message to replace the pre recorded
16. r to your phone socket Response 15 will and is set to answer on bi Ls bo announce the new answer delay setting When your Response and then return to 15 has received new answer on mode messages the display gt Press the PLAY LED will flash button Your Response 15 will announce Answer delay 4 rings 2 B SIG You have x messages Message one 12 The message will then be played back with an announcement of the day and time it was received Message Sunday 2 13pm Q If you have more than one message messages will be played back in the order in which they were received When in answer on mode your Response 15 s display will indicate you have messages by flashing When all your messages have been played back your Response 15 announces End of messages GE To skip forward or backward through messages When playing back messages you can skip forward to the next message or backward to the start of the current message or previous message 1 Press the SKIP gt button Your Response 15 will announce M essage one and play the first message While the message is being played back 2 Press the SKIP gt button to skip forward to the beginning of the next message 3 Press the SKIP button once to return to the start of the current message 4 Press the SKIP button twice to go back to the
17. re listening to O While a message is playing press 4 twice to go back to the previous message or press it 3times to move back 2 messages You can move back over any number of messages using the 4 button To move forward to a later message O While a message is playing press 6 on your telephone keypad Your Response 15 will play the next message You can move for ward 2 messages by pressing the 6 button twice move forward 3 messages by pressing it 3 times and so on O While listening to the message press the 5 button on your telephone keypad Your Response 15 will announce Message deleted To delete all recorded messages You can delete all messages immediately after listening to the final message Press the 5 button within 8 seconds of hearing End of messages 6 All messages will be deleted Your Response 15 will announce All messages deleted 17 To turn your Response 15 on from a Touchtone telephone O Dial your phone number and wait Your Response 15 will turn itself on after 20 rings If the memory is full you have to delete some messages before your Response 15 will switch to answer on mode After you hear the Memory full announcement you have 8 seconds to enter your security code You can then delete messages see To delete messages page 17 18 ji No indicator light ap
18. sponse 15 is pre set to TIME SAVER This means that during remote access if any messages have been recorded your Response 15 will answer after only 2 rings If there are no messages it will answer after 6 rings thereby allowing you the option of hanging up before your Response 15 answers to avoid the cost of the call 11 1 Press and hold the ANSWER ON OFF To check the answer button Your Response delay setting 15 will announce the current answer delay Two minutes is the maximum time allowed for each incoming message If the maximum message length is reached your Response 15 will announce Thank you Jor calling and disconnect the line If the memory is full then it will announce Memory full thank you for calling and disconnect the line O Press and hold the ANSWER ON OFF button Your Response 15 will announce the current delay setting 2 Keep holding the ANSWER ON OFF button Your Response 15 will announce the answer delay options Time Saver 2 3 4 5 6 7 8 9 Your Response 15 can record up to a total To receive incoming recording time of 14 messages minutes If the memory capacity is full the LED display will flash rapidly and your answering 3 When you hear your Your Response 15 will machine will not record desired setting automatically record fur ther messages release the ANSWER an incoming message ON OFF button After when it is connected 2 seconds you
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