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Brother MFC-8660DN Printer User Manual

1. caution To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration Oo Put the drum unit and toner cartridge assembly back into the machine O Close the front cover QO Plug the machine s power cord back into the AC power outlet first and then plug in the telephone line cord Turn on the machine s power switch 125 Cleaning the corona wire We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner L1 Open the front cover and take out the drum unit and toner cartridge assembly o Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times 126 Q Return the blue tab and snap it into the home position caution If you do not return the blue tab to the home position W your printed pages may have vertical black stripes on them o Put the drum unit and toner cartridge assembly back in the machine o Close the front cover Cleaning the drum unit e Take out the drum unit and toner cartridge assembly and then take out the toner cartridge from the drum unit Q Put the print sample in front of the drum unit and find the exact position of the poor print e Tur
2. essssseeeeeneeeenene ennnen nenne 106 Setting Dial Tone Detection sssssssseeeene een 111 Phone line interference eccceccscceeeeccceeeseeeececeesneeceeeeseeeeaeeeenseaaeeeneeenaaes 111 reitera E c 112 Checking if the machine has faxes in its memory esssssess 116 Sending faxes to another fax machine sssssssse 116 Sending taxes to your PG dai dace nda redu ve adag reda v 116 Docuterit AIMS iiio Eoo a e endet re ped ines rte dentur AEREE 117 gear 118 Routine mialnt narnce eiie e dit eae eee SOR ERE eden 122 Cleaning the outside of the machine sssssesse 122 Cleaning the scanner glass ssssssseeeem emen 124 Cleaning the laser scanner window ssssessse een 124 Cleaning the corona Wieser an ARERR 126 Cleaning the druni Wii sinc cerei eret tt ee taedet e oe rre E 127 Replacing the toner cartridge TN 550 TN 580 ssssseeeee 128 Replacing the toner cartridge sssseen nna 128 Replacing the drum unit DR 520 sse 131 Replacing periodic maintenance parts cccccceeeeceeeeeeeeeeeeeaeaeaeeaeeaeeeeeeeeeeees 133 Packing and shipping the machine ssse 133 xi xii Machine Informlatioh creasti tbt eae cert repre vea A pe eR Pape a aaa 134 Checking the serial number
3. eeeeesseesseseseeeseen ener 134 Checking the page counters 134 Checking the remaining life of parts sssssssness 135 Menu and Features On screen programming sisisi innn nia AAAA ARAA AAAA EA 136 Men table singar eta aea a ae AAE NE Aeae 136 Memory Eier 136 Menu dI i cece A E Malalencdee 136 Menu Table inoinga aiee a ches aaa EEEE E AEG 138 Entering TEX incesa onn eire da a aE E AEE E Ea A ei 153 Specifications GO MOM ales ea E E E E AE E 155 Print media P 156 ge EE E E A A E aie E A A A T TA 157 om ls anaecddeayenene 158 Sr mL M 159 gie 160 hum pm M 160 Computer requirements eusseeesesesseeeeee eene AEn NE nennt nennen nnns 161 eene E 162 Ethernet wired network MFC 8460N MFC 8660DN and MFC 8860DN only sees 163 Ethernet wireless network MFC 8870DW only seem 164 Authentication and encryption for wireless users only 165 Glossary CIDr n 167 Index ppc 171 General General information 2 Loading documents and paper 11 General setup 18 Security
4. o Press Menu 2 2 2 e Press A or V to select the resolution you want Press OK Below is a list of the available fax resolution settings The finer the resolution the longer the fax will take to transmit B Standard Suitable for most typed documents B rine Good for small print S Fine Good for small print or artwork B Photo Use when the document has varying shades of gray or is a photograph 35 Chapter 5 Dual access You can dial a number and start scanning the fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD shows the new job number The number of pages you can scan into the memory will vary depending on the data that is printed on them EA Note IftheOut of Memory message appears while scanning documents press Stop Exit to cancel or Start to send the scanned pages 36 Real time transmission When you are sending a fax the machine will scan the documents into the memory before sending Then as soon as the phone line is free the machine will start dialing and sending Ifthe memory is full the machine will send the document in real time even if Real Time TXis set to Off Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or Next Fax On for the next fax only Sending in real time for all faxes Make sure you a
5. 133 Page layout N in 1 key 77 Paging siine ea 63 programming your pager number 62 Paper sss 12 156 howto load iie 15 size of document ieser 11 m 18 PaperPort See Software User s Guide and Network User s Guide on the CD ROM PC FAX See Software User s Guide on the CD ROM Phone line connections sssssseseeeeeeeeee 49 difficulties aiid anita 101 multi line PBX seussssss 51 roll over lines ssssseessss 50 two line phone system 50 Polling polled transmit sssssl 72 polling receive sseeeeeeeee 71 sequential polling 71 173 POSTET 1 i eee iiie eoe tee 77 Power failure 2 eceeceeeeeeeeeeeeeeseees 136 Print difficulties 100 nuce 160 fax from memory sssesess 45 paper jams ooo cece ee ceeceeeeeeeeeeeeee 118 quality ae 106 EPOS MED 70 resolution ee 160 specifications eeseeeeeseceeeeeeeeeeees 160 Printing See Software User s Guide on the CD ROM Programming your machine 136 Q Quality key copying 75 Quick Dial ertet eoe 56 access codes and credit card numbers innri aieeaa 61 Broadcasting eee 32 Group dial CHANGING PE p 59 setting up Groups for
6. sssssss 115 Unable to Print suse 115 Unable to Scan sseusess 115 Extension telephone using 52 53 External telephone connecting 52 F Fax codes CHANGING eec ierra ide 53 66 Fax Receive Code 52 53 Remote Access Code 66 Telephone Answer Code 52 53 Fax Forwarding Changing at the machine 62 changing remotely 67 68 programming a number 62 Fax Storage 42 niit ec etae 63 printing from memory ssss 45 turning off 65 Fax stand alone POCO IVING 1o exe ice ons dein eode ia ees 40 at end of conversation 41 45 backup print sss 62 64 duplex print 44 Easy Receive eee 43 Fax Forwarding eessen 68 Fax Receive Stamp 45 from extension phone 52 53 PAGING i eie etie 63 phone line interference 111 polling receive esses 71 reducing to fit on paper 44 retrieving from a remote site 67 Ring Delay setting 42 sequential polling 71 172 sendihg ericae arias 18 30 at end of conversation 39 Broadcasting
7. sees 32 canceling from memory 38 CONTAS d Lr 35 delayed batch esses 38 delayed fax eeseessssss 37 from ADF sese 30 from memory Dual Access 36 from scanner glass 31 legal size documents 31 manual sess 39 nur m 37 phone line interference 111 polled transmit sss 72 Real Time Transmission 36 resolution aee dde 35 Fax Tel mode answering at extension phones 52 53 Easy Receive 43 F T Ring Time ms 42 Fax Receive Code 52 53 receiving faxes seseessssss 52 Ring Delay ee 42 Telephone Answer Code 52 53 ONO P 14 19 Function Lock siirius 25 G Gray Scale te teet 157 159 Groups for Broadcasting 60 H HELP Help LISU 1 ene eto Dae 70 LCD messages 136 using menu Keys oo ee 136 Menu Table 1 s 136 Hook key cerei 8 52 53 J Jacks convert to RJ11 jack triplex adapter ssss 50 EXT external phone sssssse 52 TAD answering machine 49 Jams document rer 117 ar er T 117 Job
8. e Place your documents face up top edge first in the ADF until you feel them touch the feed roller o Adjust the paper guides to fit the width of your documents caution To avoid damaging your machine while using the ADF do not pull on the document while it is feeding To scan non standard documents see Using the scanner glass on page 12 11 Chapter 2 Using the scanner glass You can use the scanner glass to fax scan or copy the pages of a book or single sheets of paper Documents can be up to 8 5 inches wide and up to 14 inches long 215 9 mm wide to 355 6 mm long To use the scanner glass the ADF must be empty Lift the document cover Ev ER ofaa 85 e Using the document guidelines on the left center the document face down on the scanner glass eo Close the document cover caution If the document is a book or is thick do not slam the cover or press on it 12 Acceptable paper and other media Print quality may vary according to the type of paper you are using You can use the following types of media plain paper transparencies labels or envelopes For best results follow the steps below B Use paper made for plain paper copying B Use paper that is 20 to 24 Ib 75 to 90 g m E Use labels or transparencies which are designed for use in laser printers B When using transparencies remove each sheet immediately to prevent smudging or paper
9. or your computer name if the machine is connected to a network 64 o Press A or V to select On or Off Press OK O Press Stop Exit E Note Ifyou select Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine The machine can store faxes up to 4 days if there is a power failure PC Fax Receive is not supported in Windows NT workstation Version 4 0 when the machine is connected on a network or in Mac OS See PC Fax receiving in the Software User s Guide on the CD ROM Changing Remote Fax Options If received faxes are left in your machine s memory when you change to another remote fax option the LCD will ask you the following message E f you press 1 faxes in the memory will be erased or printed before the setting changes If a backup copy has already been printed it will not be printed again E f you press 2 faxes in the memory will not be erased or printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another remote fax option Fax Forward Paging or Fax Storage the LCD will ask you the following message E f you press 1 faxes in the memory will be sent to your PC before the setting changes Faxes in the memory will be sent to you
10. 106 Troubleshooting and routine maintenance Examples of poor print Recommendation quality W Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 12 m Choose Thick paper mode in the printer driver or in the machine s Paper FS Type menu setting or use thinner paper than you are currently using See Paper Type on page 18 and Basic tab in the Software User s Guide on the CD ROM Hollow print B Check the machine s environment Conditions such as high humidity can cause hollow print See Choosing a location on page 86 W Clean the primary corona wire on the drum unit See Cleaning the corona Wire on page 126 Ifthe print quality has not improved put in a new drum unit See Replacing the drum unit DR 520 on page 131 W Clean the primary corona wire on the drum unit See Cleaning the corona SS wire on page 126 Ifthe print quality has not improved put in a new drum unit See Replacing the drum unit DR 520 on page 131 W The drum unit may be damaged Put in a new drum unit See Replacing the drum unit DR 520 on page 131 All black Dust paper powder glue and so on may stick to the surface of the photosensitive drum OPC and cause black or white spots to appear on printed documents Make a few copies of a blank white sheet of paper See Making multiple copies on page 74 If you still see the spots on printed documents after ma
11. B If the LCD shows No Data there are no faxes left in the machine s memory B Ifthe LCD shows Dial amp Start there are faxes in the machine s memory You can send the faxes to another fax machine See Sending faxes to another fax machine on page 116 You can send the faxes from the machine s memory to your PC See Sending faxes to your PC on page 116 E Note You can send the Fax Journal report to another fax machine by pressing Menu 9 0 2 in Sending faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode Follow and 9 in Checking if the machine has faxes in its memory on page 116 2 Enter the fax number to which faxes will be sent e Press Start 116 Sending faxes to your PC You can move the faxes from your machine s memory to your PC e Press Stop Exit e Make sure that you have installed MFL Pro Suite on your PC and then turn on PC Fax Receiving on the PC For details about PC Fax Receive see Using Brother PC FAX software For Windows9 in the Software User s Guide on the CD ROM e Make sure that you have set PC Fax Receive on the machine See PC Fax Receive on page 64 During setup the LCD will ask if you want to send the faxes to your PC o Do one of the following B To sendall faxes to your PC press 1 B To exit and leave the faxes in the memory press 2 OY Note If there is an error message on the machine
12. B6 and Folio Transparency up to 10 Multi purpose tray Width 2 75 to 8 5 in Plain paper Recycled up to 50 MP tray 69 9 to 215 9 mm paper Bond paper 20 Ib 80 g m2 Length 4 57 to 16 0 in Envelope and Labels 116 0 to 406 4 mm Transparency up to 10 Paper Tray A4 Letter Legal Plain paper Recycled up to 250 Tray 2 Executive A5 B5 B6 paper and Bond paper 20 Ib 80 g m and Folio 1 Folio size is 8 in x 13 in 14 Loading paper and other media When printing on plain paper 16 to 28 Ib 60 to 105 g m or laser transparencies use the paper tray For printing on other types of media use the MP tray Multi purpose tray Loading paper o Unfold the output paper tray support flap e Pull the paper tray completely out of the machine e While pressing the blue paper guide release lever 1 slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots For legal size paper press the lever 2 located at the back of the tray and pull out the back of the paper tray Move the tray lock button 3 to the lock position Loading documents and paper o Fan the stack of paper well to avoid paper feeding problems 6 Insert the paper into the paper tray with the top edge of the paper first and the print side down Make sure that the paper is flat in the tray and below the maximum paper mark 1 1 QO Push
13. Press 100 Enlarge Reduce 104 EXE LTR Enlarge 141 A5 A4 Reduce 200 9 Auto Custom 25 4002 50 70 A4 A5 78 LGL LTR 83 LGL AA 85 LTR EXE 91 Full Page 94 AA LTR 97 LTR AA Custom 25 400 allows you to entera ratio from 25 to 400 Auto sets the machine to calculate the reduction ratio that best fits the size of paper To enlarge or reduce the next copy follow the steps below Make sure you are in Copy mode Load your document Use the dial pad to enter the number of copies up to 99 Press Enlarge Reduce Press Enlarge Reduce or 5 QO Choose one of the options below B Press A or V to select the enlargement or reduction ratio you want Press OK B Press A or V to select Custom 25 400 Press OK Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 53 Press OK Press Start FY Note The Auto setting is available only when loading from the ADF Page Layout Options 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L or Poster are not available with Enlarge Reduce Making N in 1 copies ora poster page layout You can reduce the number of pages for copies by using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper You can also make a poster When you use the poster feature y
14. to restore the default setting X 66 Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone amp When your machine answers immediately enter your Remote Access Code 3 digits followed by X The machine signals if it has received messages B No beeps No messages received B 7 long beep Fax message received o The machine gives two short beeps to tell you to enter a command See Remote fax commands on page 68 The machine will hang up if you wait longer than 30 seconds before entering a command If you enter an invalid command the machine will beep three times o Press 9 0 to reset the machine when you have finished QO Hang up Note If your machine is set to Manual mode and you want to use the remote retrieval features you can access your machine by waiting about 2 minutes after it starts ringing and then entering the remote access code within 30 seconds Retrieving fax messages Dial your fax number from a telephone or another fax machine using touch tone Q When your machine answers immediately enter your remote access code 3 digits followed by X If you hear one long beep you have messages When you hear two short beeps use the dial pad to press 9 6 2 Wait for a long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by up to 2
15. 1 9 2 e Press A or V to select Setup User Press OK 3 Enter the administrator password Press OK Press A or V to select User 01 Press OK Use the dial pad to enter the user name See Entering Text on page 153 Oo Press OK Q 9 Enter a four digit password for the user Press OK Press A or V to select Enable or Disable for Fax Tx Press OK After you have set Fax Tx repeat this step for Fax Rx Copy and Scan Press OK Q Repeat to for entering each additional user and password o Press Stop Exit Security features Turning Secure Function Lock on off If you enter the wrong password when following the instructions below the LCD will show Wrong password Re enter the correct password Turning Secure Function Lock on e Press Menu 1 9 2 e Press A or V to select Lock Of 0n Press OK e Enter your four digit administrator password Press OK Turning Secure Function Lock off e Press Menu 1 9 2 e Press A or V to select Lock On Off Press OK Enter your four digit administrator password Press OK 27 Chapter 4 Switching Users This setting allows a restricted user to log on the machine when Secure Function Lock is turned on E Note After a restricted user has finished using the machine it will return to the Public setting within the same time as the Mode Timer setting Menu 1 1 See Mode timer on page 18 Also you can e
16. 2 0 25in 6 35 mm Landscape 2 tr 14 11 1 0 16 in 4 23 mm 2 0 2in 5 08 mm C Note The printable area shown above is for Letter size paper The printable area changes with the paper size 17 Mode timer The machine has three mode keys on the control panel Fax Scan and Copy You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode If you select Of the machine will stay in the mode you used last Also this setting sets the time the machine will change from individual user to public user when using Secure Function Lock See Switching Users on page 28 Fax Scan Copy o Press A or V to select 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off Press OK amp Press Stop Exit 18 General setup Paper settings Paper Type Set up the machine for the type of paper you are using This will give you the best print quality 1 Choose one of the options below B To set the paper type for the MP Tray press Menu 1 2 1 B To set the paper type for Tray 1 press Menu 1 2 2 B To set the paper type for Tray 2 press Menu 1 2 3 if you installed the optional tray e Press A or V to select Thin Plain Thick Thicker Transparency or Recycled Paper Press OK e Press Stop Exit E Note Transparency is not available for the optional Tray 2 You can choose Transparency only if A4 Letter Le
17. 3 o MDN z A Off 27 3 Setup 1 Sender Displays the subject that is Mail TX Subject attached to the Internet Fax data 2 Size Limit on Limits the size of E mail documents off 3 Notification On Sends notification messages off 4 Setup Relay 1 Rly On Relays a document to Broadcast another fax machine off 2 Relay RelayXX Registers the Domain Domain fames 3 Relay On Prints the Relay Broadcast Report R t port CERT off 150 Menu and Features Main Submenu Menu Selections Options Descriptions Page Menu 4 Scan 1 color PDF Chooses the file format to to Email send the scanned data JPEG 2 B W PDF x eem o c TIFF amp S A 2 5 Scan 1 Color PDF o C to FTP g S JPEG 9 S 2 B W PDF z S TIFF gt 5 e 6 Fax On You can store a prefix suffix T e to Server address in the machine and 8 off can send a document from a gt x z fax server system 5 d 7 Time UTC XX XX Sets the time zone for your o Zone country z o 0 Factory 1 Reset 1 Yes Restores all network D Reset settings to factory default 2 No 2 Exit 151 Main Menu Submenu Menu Selections Options Descriptions Page 7 Machine 1 Serial No You can check the serial 134 Info number of your machine 2 Page Total You can check the number of 134 Counter total pages the machine has Copy printed during its life Print List Fax 3 P
18. Brother Laser Driver for Mac OS 9 1 9 2 Mac OS X 10 2 4 or greater 1200 dpi 1 HQ1200 2400 x 600 dpi 600 dpi 300 dpi Up to 30 pages minute Letter size 2 Up to 13 sides minute 6 5 pages MFC 8660DN MFC 8860DN and MFC 8870DW only Less than 8 5 seconds If you use the high quality 1200 dpi setting 1200 x 1200 dpi the print speed will be slower From standard paper tray and optional paper tray A bi directional shielded parallel cable that is IEEE 1284 compliant and no longer than 6 feet 2 0 m A USB 2 0 interface cable that is no longer than 6 feet 2 0 m 1 Ethernet UTP cable category 5 or greater Your machine supports IEEE 802 11b g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer to Peer connection in Ad hoc mode Your machine has a Hi Speed USB 2 0 interface The machine can also be connected to a computer that has a USB Computer requirements Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform Supported PC Processor Minimum Recommended Available Hard amp Operating System PC Interface Minimum RAM RAM Disk Space Version Software Speed For For Functions Drivers Applications 98 98SE Parallel USB Intel Pentium 32 MB 128MB 90MB _ 130 MB Ethernet Il or equivalent Wireless 802 11 b g Me Parallel
19. Lets you change the quality for the next copy Enlarge Reduce Reduces or enlarges copies Tray Select Lets you change which tray will be used for the next copy Sort Sorts multiple copies using the ADF Nin 1 You can choose N in 1 to copy 2 or 4 pages onto one page Contrast Quality General information Enlarge Tray Reduce Select Sort 9 Mode keys Fax Puts the machine in Fax mode Scan Puts the machine in Scan mode For details about scanning see the Software User s Guide on the CD ROM Copy Puts the machine in Copy mode Chapter 1 10 Fax and telephone keys Hook Press before dialing if you wantto make sure a fax machine answers and then press Start Also press this key after you pick up the handset of an external telephone during the F T ring fast double rings Resolution Sets the resolution when sending a fax Search Speed Dial Lets you look up numbers stored in the dialing memory and LDAP server MFC 8860DN and MFC 8870DW only You can search the stored number by alphabetically It also lets you look up the stored number in Speed Dial numbers by pressing Shift and Search Speed Dial simultaneously and then the three digit number Redial Pause Redials the last number called It also inserts a pause when programming quick dial numbers 11 Print keys Secure When using Secure Function Lock you can switch restricted users by holding down Shift as you press
20. MFC 8860DN and MFC 8870DW Go to wFC 8860DN and MFC 8870DW only Press A or V to select Fax IFAX Or E Mail Press OK 60 o To add One Touch or Speed Dial numbers follow the instructions below B For One Touch numbers press the One Touch keys one after the other B For Speed Dial numbers hold down Shift as you press Search Speed Dial and then enter the three digit Speed Dial location The LCD will display your chosen One Touch numbers with a and Speed Dial numbers with a for example X006 09 Press OK when you have finished adding numbers Do one of the following B Enter the name using the dial pad up to 15 characters Use the chart on Entering Text on page 153 to help you enter letters Press OK B Press OK to store the group without a name You can save a fax scan resolution along with the number Do one of the following MFC 8460N and MFC 8660DN Bi To store the fax resolution press A or V to select Std Fine S Fineor Photo Press OK B Press OK if you don t want to change the default resolution MFC 8860DN and MFC 8870DW Bi If you selected Fax IFAX in press A or V to select Std Fine S Fine Or Photo Press OK and then go to Q9 Bi f you selected E Mail in press A or V to select B W200x100 or B W200dpi Press OK and then go to B Press OK if you don t want to change the default resolution Go to oY Note f you have selected Fax IFAX i
21. PC Backup Print If you choose Fax Forward or PC Fax Receive you can turn on the safety feature backup print 2 Remote Access X Sets your own code for 66 Remote Retrieval 3 Print Fax Prints incoming faxes 45 stored in the memory 6 Remaining You can check which jobs 38 Jobs are in the memory and lets you cancel chosen jobs 0 Miscellaneous 1 Compatibility High Adjusts the equalization for 111 transmission difficulties Normal Basic 2 Distinctive Off Uses the telephone 46 company s Distinctive Rin Set On P ny g subscriber service to register the ring pattern with the machine 3 Caller ID Display View or print a list of the 48 Print Report last 30 Caller IDs stored in the memory 143 Main Menu Submenu Menu Selections Options Descriptions Page 3 Copy 1 Quality Auto You can choose the Copy 75 Photo resolution for your type of document Text 2 FB Txt 1200x600dpi You can change to the 76 Quality 600dpi higher Copy resolution when you make a text copy with 10096 ratio using the scanner glass 3 Contrast i Adjusts the contrast for 81 E m copies LICNIC TC T rm E 4 Printer 1 Emulation Auto EPSON Chooses the emulation See Auto IBM mode Software User s HP LaserJet Guide BR Script 3 on the Epson FX 850 CD ROM IBM Pro
22. gives you Pater Rings 1 long long PW LH 2 short long short nr uL 3 short short long nn L1 4 very long ii normal pattern E Note If the ring pattern you received is not on this chart please call your telephone company and ask for one that is shown B The machine will only answer calls to its registered number B The first two rings are silent on the machine This is because the fax must lt lt listen gt gt to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring E f you program the machine properly it will recognize the registered ring pattern ofthe fax number within 2 ring patterns and then answer with a fax tone When the voice number is called the machine will not answer Phone services and external devices Registering the Distinctive Ring pattern Very important After you have set the Distinctive Ring feature to ON the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the calls yourself You can not change the receive mode to another mode while the Distinctive Ring is set to on e Press Menu 2 0 2 e Press A or V to select Set e Press OK o Press A or V to select the stored ring pattern you want to use Press OK O You will hear each pattern as you scroll through the
23. line Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax 167 Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension phone A telephone on the fax number that is plugged into a separate telephone wall jack External phone A telephone that is plugged into the EXT jack of your machine F T Ring Time The length of time that the Brother machine rings when the Receive Mode setting is Fax Tel to notify you to pick up a voice call that it answered Fax Forwarding Sends a fax received into the memory to another pre programmed fax number Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax Receive Code Press this code X 5 1 when you answer a fax call on an extension or external phone Fax Storage You can store faxes in memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD 168 Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs Gray scale The
24. Broadcasting seeeesssss 60 One Touch dial CHANGING ec 59 Custom Scan Profile 56 Settiig Up iere eretncio de bett ees 56 IG 54 SI pem 55 Speed Dial CHANGING eit Eger te tes 59 Custom Scan Profile 58 Setting Up irit ci eee Pendet 58 USING ee 54 R Redial Pause key 55 56 61 Reducing CODIGOS ccce a b Dottor i 76 incoming FAXES sseeeesee 44 Remote Retrieval seseessss 66 access code seesseseseeenenee 66 commands sese 68 getting your faxes sss 67 174 Remote Setup See Software User s Guide on the CD ROM Reports esee 69 71 Caller ID EISE 1 ioci tese 48 Fax Journal 0 cececceeeeeeeeeeeeeeeeeeeeeeeeeaes 70 Journal Period uuuuuse 69 Help List sse 70 how to print ssusessseseeeseeseseseee 70 Network Configuration 70 Quick Dial List sssssssssss 70 Transmission Verification 69 User Settings ueessssss 70 Resolution COPY sh adic ER 158 fax Standard Fine SuperFine PHOTO Eee 157 PON S uice niei tenere tent 160 Fig 159 setting for next fax eenen 35 Resolution key cecen 35 55 Restricted users euuusuus 27 Ring Delay setti
25. Cancel key see 8 L Labels 12 4 5 2 tt op tete 14 16 LCD liquid crystal display 136 so irr a 23 Help EISE 2 iin eerte eere ees 70 LDAP See Network User s Guide on the CD ROM M Machine information checking remaining life of parts 135 page counters seeeeeeee 134 Status BED 2 iriisai toe e Eee cesi eie cator ets 9 Macintosh See Software User s Guide on the CD ROM Maintenance routine 122 checking the remaining life of parts 135 replacing drumi bit 5 Een 131 toner cartridge esses 128 Manual dialing 3 2 ieri reote ie rte Eee i eese 54 Cr a 40 transmission cicer irent 39 Memory adding DIMM option 98 STAINING 5 ite tte teet 99 jo rp ecc 136 Menu Table eene 136 using menu Keys eee 136 Mode entering CODY erasa ee Eire ene ene a end e cen es 74 e E E E E T 30 SGA oii TEES 7 Multi line connections PBX 51 Index N N in key page layout 77 Network Faxing See Software User s Guide on the CD ROM Printing See Network User s Guide on the CD ROM Scanning See Software User s Guide on the CD ROM O One Touch CHANGING esee 59 Setting UP M 56 USING reien a eed 54 Out of Memory message 39 82 P Packing and shipping the machine
26. Corporation Canada Ltd 1 rue H tel de Ville Dollard des Ormeaux QC Canada H9B 3H6 brother Visit us on the World Wide Web http www brother com These machines are made for use in the USA and Canada only We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi function center may not be compatible with the power available in foreign countries Using USA or Canada models overseas is at your own risk and may void your warranty USA CAN
27. Dial numbers and up to 50 manually dialed numbers in the same broadcast For information see How to Dial on page 54 You can broadcast up to 390 different numbers This will depend on how many groups access codes or credit card numbers you have stored and on how many delayed or stored faxes in memory E Note Use the Search Speed Dial to help you choose numbers easily ep Make sure you are in Fax mode amp o Load your document Enter a number Press OK You can use either a One Touch Speed Dial a Group number or a number manually entered using the dial pad See How fo Dial on page 54 o Repeat until you have entered all the fax numbers you want to broadcast to 5 Press Start After the broadcast is finished the machine will print a broadcast report to let you know the results 32 Note The scan profile of the One Touch Speed Dial or Group number you chose first will be applied to the broadcast If the fax resolution of the fax number you chose first is S Fine and you want to do a broadcast that includes TFAX press Resolution and then press A or V to select Standard or Fine resolution Press OK Then follow the steps above When you create a group or broadcast using Scan to E mail only B W200x100 and B W200dpi are available The file format can be TIFF or PDF Canceling a Broadcast in progress While broadcasting you can cancel the fax currently being sent or the whole broadca
28. Distinctive Ring service keep the Ring Delay setting of 4 See Operation from extension telephones on page 52 and Easy Receive on page 43 Make sure you are in Fax mode Leg o Press Menu 2 1 1 e Press A or V to select 00 01 02 03 or 04 Press OK o Press Stop Exit E Note Select 00 in to have the machine answer immediately 42 F T Ring Time When somebody calls your machine you and your caller will hear the normal telephone ring sound The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T ring time setting If you hear the F T ring it means that you have a voice caller on the line Because the F T ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone For more information see Using remote codes on page 53 e Make sure you are in Fax mode amp e Press Menu 2 1 2 e Press A or V to select how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press OK o Press Stop Exit Easy Receive Turning easy receive On allows the machine to receive fax calls automatically if you lift any handset on the same line as the machine When you see Receiving on the LCD or when you hear c
29. Mac OS X 10 2 4 or greater Presto PageManager User s Guide B Instructions for scanning directly from Presto PageManager How to find Internet FAX instructions MFC 8860DN and MFC 8870DW only You can find the instructions in the Network User s Guide on the CD ROM General information Accessing Brother Support For Windows You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers on page i and on the Brother CD ROM B Click Brother Support on the main menu The following screen will appear Macromedia Flash Player 6 brother Top Menu Brother Support Brother Home Page re oi Brother Mall com B To access our web site www brother com click Brother Home Page E To view all Brother Numbers including Customer Service numbers for the USA and Canada click Support Information B To access the USA Brother online shopping mall www brothermall com for additional product and service information click Brother Mall com B For the latest news and product support information http solutions brother com click Brother Solutions Center To return to the main page click Back Or if you have finished click Exit Chapter 1 Control panel overview Job Search t Secure Cancel 0 0 Hook ACEM iE Speed Dial amamos One Touch keys These 20 keys give you insta
30. One Touch dialing steed feted cce EL ite tenes dae heise genau or seeded RE ad ade es 54 Speed Dlialing 5 ei id ii tani e e a ba aderit tla eens 54 S e ge 55 LDAP Search MFC 8860DN and MFC 8870DW only 55 g scure 55 Storing RUImbOts niic cer tution tex Ere Er Ee UR YN RE ede Peso uan rue e a R dee 56 Siem cq E 56 Storing One Touch dial numbers sse 56 Storing Speed Dial numbers ssssssssese eene eene 58 Changing One Touch and Speed Dial numbers sseesssss 59 Setting up Groups for broadcasting sse 60 Dialing access codes and credit card numbers ssseeeeeee 61 Urlqe E 61 Tone or Pulse For Canada only sssssssseeeeeemeen 61 9 Remote fax options Fax sre rings e 62 iim E M E 63 lg ejr s 63 PC Fax Receive eessessissseseesessseee enne nenne enhn nnns nnn n nn nesh nenne tesa n nnns esent nenas 64 Changing Remote Fax Options sssssssssen ener 65 Turning off Remote Fax Options ssssssssssssseeemeereenne enne 65 Remote Retrieval sssesesseessee n eee ehem ipaa ia nainii a dn neun 66 Setting a remote access code esessssessseseseseeee eene 66 Using your Remote Access Code ssssessseee enne 66 Retrievin
31. Only Tray 2 Only MP Only MP gt T1 gt T2 T1 gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray Selects the tray that will be used for Copy mode 19 2 Fax Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 T1 gt T2 gt MpP Tray 2 or T2 appears only if you installed the optional paper tray Selects the tray that will be used for Fax mode 20 3 Print Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 T1i gt T2 gt MP Tray 2 or T2 appears only if you installed the optional paper tray Selects the tray that will be used for PC print 20 8 LCD Contrast in M Adjusts the contrast of the LCD 23 140 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 1 General 9 Security 1 Setting Lock Stops unauthorized users 24 Setup from changing the Continued machine s current settings 2 Function Lock Can restrict selected 25 machine operation for up to 25 individual users and all other non authorized Public users 2 Fax 1 Setup 1 Ring Delay 00 Sets the number of rings 42 Receive before the machine 01 In Fax mode only answers in Fax Only or d 02 Fax Tel mode 03 04 2 F T Ring Time 20 Secs Sets the pseudo double 42 ring time i
32. Responsible Party Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater NJ 08807 0911 USA TEL 908 704 1700 declares that the products Product Name MFC 8460N MFC 8660DN MFC 8860DN MFC 8870DW comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures B Reorient or relocate the receiving antenna B ncrease the separation between the equipment and receiver B Connect the equipment into an outlet on a circuit different from that to which the r
33. Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the equipment does not produce hazardous laser radiation Since radiation emitted inside the equipment is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation FDA regulations U S Food and Drug Administration FDA has implemented regulations for laser products manufactured on and after August 2 1976 Compliance is mandatory for products marketed in the United States The following label on the back of the machine indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States Manufactured BROTHER CORP ASIA LTD BROTHER BUJI NAN LING FACTORY Gold Garden Industry Nan Ling Village Buji Rong Gang Shenzhen China This product complies with FDA performance standards for laser products except for deviations pursuant to Laser Notice No 50 dated July 26 2001 Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure Internal laser radiation Max Radiation Power 5 mW Wave Length 770 810 nm Laser Class Class 3B v 94 Safety and Legal Important safety instructions 1 Read all of these instructions 2 Save them for later reference 3 Follow all warnings and instructio
34. USB Ethernet Wireless 802 11 b g N98 Parallel Ethernet 64MB 256 MB Workstation 4 0 Wreless 802 11 big 9 Windows 2000 Printing PC Parallel USB Operating Professional Fax 3 Sd Scanning 802 11 big YP Home 1 Parallel USB 128 MB 256 MB 150 MB 220 MB XP Professional 1 Ethemet Wireless 802 11 b g XP Professional Parallel USB AMD Opteron 256 MB 512 MB 150 MB 220 MB x64 bit Edition 1 Ethernet AMD Athlon 64 Wireless Intel Xeon 80211b9 with Intel EM64T Intel Pentium 4 with Intel EM64T Apple OS 9 1 9 2 Printing PC USB All base models 64 MB 80MB 200 MB Macintosh Fax p Ethernet Ha minimum Operating Scanning equirements System OSX 10 2 4 Printing PC usg 6 128MB 160 MB or greater Fax Send Ethernet Scanning 2 Wireless 802 11 b g For WIA 1200x1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Dedicated Scan to key functions only in the Mac OS X 10 2 4 or greater 3 Network PC Fax Receive not supported in Windows NT Workstation 4 0 4 Network Scanning not supported in Windows NT Workstation 4 0 and Mac OS 9 1 9 2 Scan to Email Server MFC 8860DN 8870DW only and Scan to FTP are supported 5 For Wireless support on Windows Professional x64 bit Edition and NT Workstation 4 0 please visit http solutions brother com Third party USB ports are not supported 161 Consumable items Toner Cartridg
35. access cover QO Put the interface access cover and the DIMM cover back on e Plug the machine s power cord back into the AC power outlet first and then connect the interface cable Plug in the telephone line cord Turn on the machine s power switch Unpack the DIMM and hold it by its edges caution To prevent damage to the machine from static electricity DO NOT touch the memory chips or the board surface 99 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country If you are having difficulty with your machine If you think there is a problem with the way your faxes look make a copy first If the copy looks good the problem is probably not your machine Check the chart below and follow the troubleshooting tips You can solve most problems by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Printing or Receiving Faxes Difficulties Suggestions W Condensed print W Horizontal streaks W Top and bottom sentences are cut off W Missing lines Usually this is caused by a poor telephone connection If your copy looks good you probably had a bad connection with static or interference on the telephone line Ask the other party
36. by another fax machine 7 Coverpg Setup Next Fax On Automatically sends a 33 cover page you have programmed On off Print Sample 8 Coverpage Msg Sets up your own 33 comments for the fax cover page 9 0verseas Mode On If you are having difficulty 37 o sending faxes overseas set this to on 0 Glass Fax A4 Letter Adjusts the scan area of 31 Size the scanner glass to the Pega NEDELO size of the document 3 Set 1 0ne Touch Stores up to 40 One Touch 56 Quick Dial Dial Dial numbers so you can dial by pressing one key and Start 2 Speed Dial Stores up to 300 Speed 58 Dial numbers so you can dial by pressing only a few keys and Start 3 Setup Groups Sets up to 20 Group 60 numbers for Broadcasting 142 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 4 Report 1 Transmission On Sets initial setup for 69 Setting Transmission Verification Continued On Image Report and Fax Journal off off Image 2 Journal off 69 Period ion Every 50 Faxes Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 5 Remote 1 Fwd Page Off Sets the machine to 62 Fax Opt Store forward fax messages to Fax Forward call your pager to store Paging incoming faxes in the memory so you can Fax Storage i retrieve them while you are PC Fax Receive away from your machine or to send faxes to your
37. covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale The replacement Machine you receive even if refurbished or remanufactured will be covered by the balance of the limited warranty period remaining on the original Product plus an additional thirty 30 days You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother Retain your original Accessory Items and a copy of the return freight bill signed by the courier Limitations Brother is not responsible for damage to or loss of any equipment media programs or data related to the use of this Product Except for that repair or replacement as described above Brother shall not be liable for any direct indirect incidental or consequential damages or specific relief Because some states do not allow the exclusion or limitation of consequential or incidental damages the above limitation may not apply to you THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES WRITTEN OR ORAL WHETHER EXPRESSED BY AFFIRMATION PROMISE DESCRIPTION DRAWING MODEL OR SAMPLE ANY AND ALL WARRANTIES OTHER THAN THIS ONE WHETHER EXPRESS OR IMPLIED INCLUDING IMPLIE
38. damage caused by accident neglect misuse or improper installation or operation any damage caused from service maintenance modifications or tampering by anyone other than a Brother Authorized Service Representative or from the use of supplies or consumable items that are non Brother products Operation of the MFC Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end user purchaser In order to obtain warranty service the MFC Facsimile machine must be delivered or shipped freight prepaid by the end user purchaser to a Brother Authorized Service Center together with your Proof of Purchase in the form of a Sales Receipt For laser products Failure to remove the Toner Cartridge and Toner Drum Unit on applicable models during shipping will cause severe damage to the MFC Facsimile and will VOID the Warranty Refer to your User s Guide for proper packaging For ink jet products Do not remove the ink cartridges during shipping Damage to your print head resulting from packing without the ink cartridges will VOID your warranty Refer to your User s Guide for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE V
39. features 24 Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold style indentifies keys on the machine control panel or computer screen Italics Italicized style emphasizes an important point or refers you to a related topic Courier Courier New font identifies the New messages shown on the LCD of the machine Warning icons tell you what to do to avoid the risk of injury Electrical Hazard icons alert you toa possible electrical shock Hot Surface icons warn you not to touch MFC parts that are hot Caution icons tell you about procedures you must follow to prevent damaging the machine Incorrect setup icons alert you to devices and operations that are not compatible with the machine ODDS Note icons give useful tips EN General information Accessing the complete User s Guide The printed User s Guide does not contain all the information about your machine The advanced features of the Printer Network Scanner and PC Fax are explained in the complete User s Guide that you can find on the CD ROM Viewing documentation Viewing documentation Windows To view the documentation from the Start menu point to Brother MFL Pro Suite from the program group and t
40. having difficulty copy quality eeeseeees 102 incoming calls 101 paper handling 104 phone line sssssessssss 111 print quality eissira 104 printing 100 101 102 SCANNING n Ep 103 Software ssssssseeeenne 103 paper jam siirsin 118 Two line phone system 50 V Volume setting e Je T pr 21 ADDS 21 Speaker 2 nds 21 W Warranties cccccecccceeececeeeeceeeeeeeeeeeeeeees iii Canada nude Haee iia vi Notice Disclaimer sssssse iii USA eee iv Windows See Software User s Guide on the CD ROM Index Wireless Network MFC 8870DW only See Software User s Guide and Network User s Guide on the CD ROM World Wide Web enm 175 EQUIPMENT ATTACHMENT LIMITATIONS Canada only NOTICE This product meets the applicable Industry Canada technical specifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International
41. jams on page 118 Print Quality Difficulties Difficulties Suggestions Printed pages are curled B Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem Try turning over the stack of paper in the paper tray W Make sure that you choose the Paper Type that suits the media type you are using See Acceptable paper and other media on page 12 Printed pages are smeared The Paper Type setting may be incorrect for the type of print media you are using or the print media may be too thick or have a rough surface See Acceptable paper and other media on page 12 and Basic tab in the Software User s Guide on the CD ROM 104 Troubleshooting and routine maintenance Print Quality Difficulties Continued Difficulties Suggestions Printouts are too light W If this problem occurs when making copies or printing received faxes turn Toner Save mode to off in the machine menu settings See Toner save on page 22 W Set Toner Save mode to off in the Advanced tab in the printer driver See Advanced tab in the Software User s Guide on the CD ROM Network Difficulties Difficulties Suggestions Cannot print over a wired Network BW Make sure your machine is powered on and is on line and in Ready mode Print the Network Configuration list to see your current Network settings See How to print a report on page 70 Re
42. our specifications See Acceptable paper and other media on page 12 W Check the machine s environment Conditions such as high temperatures and high humidity can increase the amount of background shading See Choosing a location on page 86 Install a new toner cartridge See Replacing the toner cartridge TN 550 TN 580 on page 128 m Clean the primary corona wire and the drum unit See Cleaning the corona Wire on page 126 and Cleaning the drum unit on page 127 If the print quality has not improved put in a new drum unit See Replacing the drum unit DR 520 on page 131 W Make sure that you use paper that meets our specifications Rough surfaced paper or thick paper may cause this problem BW Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other media on page 12 and Basic tab in the Software User s Guide on the CD ROM W Putin a new drum unit See Replacing the drum unit DR 520 on page 131 Toner specks W Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See Acceptable paper and other media on page 12 B Clean the primary corona wire and the drum unit See Cleaning the corona wire on page 126 and Cleaning the drum unit on page 127 If the print quality has not improved put in a new drum unit See Replacing the drum unit DR 520 on page 131
43. same problem clean the scanner See Cleaning the scanner glass on page 124 Handling Incoming Calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Easy Receive is set to on your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Easy Receive to off See Easy Receive on page 43 Sending a Fax Call to the machine If you answered on an external or extension phone press your Fax Receive Code default setting is X 51 When your machine answers hang up 101 Handling Incoming Calls Continued Difficulties Suggestions Custom features on a single line If you have Call Waiting Call Waiting Caller ID RingMaster Voice Mail an answering machine an alarm system or other custom feature on a single phone line with your machine it may create a problem sending or receiving faxes For Example Your Brother machine handles the Caller ID subscriber services However if you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM feature should help overcome this problem This condition is related to the t
44. setting is Auto B Auto Auto is the recommended mode for ordinary printouts Suitable for documents that contain both text and photographs E Text Suitable for documents containing only text B Photo Suitable for copying photographs To temporarily change the quality setting follow the steps below 0 Make sure you are in Copy mode e Load your document e Use the dial pad to enter the number of copies up to 99 MFC 8460N and MFC 8660DN Press Quality MFC 8860DN and MFC 8870DW Press Contrast Quality Press A or V to choose Quality Press OK O Press lt or gt to choose Auto Text or Photo Press OK QO Press Start To change the default setting follow the steps below o Press Menu 3 1 e Press A or W to choose the copy quality Press OK e Press Stop Exit 75 Chapter 12 Changing text copy resolution You can change the text copy resolution to 1200x600dpi if you have selected Text from the Quality or Contrast Quality options and make a copy with 100 ratio using the scanner glass To change the text copy resolution follow the steps below e Make sure you are in Copy mode e Put your document on the scanner glass e Press Menu 3 2 Press A or V to choose the text copy resolution Press OK Press Stop Exit 76 Enlarging or reducing the image copied You can select the following enlargement or reduction ratios
45. shades of gray available for copying and faxing photographs Group number A combination of One Touch and Speed Dial numbers that are stored on a One Touch key or in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand without interrupting the cycle LCD liquid crystal display The display screen on the machine that shows interactive messages during On Screen Programming and shows the date and time when the machine is idle Manual fax When you lift the handset of your external telephone or press Hook so you can hear the receiving fax machine answer before you press Start to begin transmission Menu mode Programming mode for changing your machine s settings OCR optical character recognition The bundled ScanSoft PaperPort or Presto PageManager software application converts an image of text to text you can edit One Touch Keys on the machine s control panel where you can store numbers for easy dialing You can store a second number on each key if you press Shift and the One Touch Key together Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fa
46. the original owner of the product Your registration with Brother B may serve as confirmation of the purchase date of your product should you lose your receipt B may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers Please complete and fax the Brother Warranty Registration And Test Sheet or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com EA Note You can check here for Brother driver updates To keep your machine performance up to date check here for the latest fimware upgrade for Windows only For Customer Service In USA 1 800 284 4329 voice 1 901 379 1215 fax 1 800 284 3238 TTY service for the hearing impaired In Canada 1 877 BROTHER voice 514 685 4898 fax Service Center Locator USA only For the location of a Brother authorized service center call 1 800 284 4357 Service Center Locations Canada only For the location of a Brother authorized service center call 1 877 BROTHER Brother f
47. the paper tray firmly back into the machine 15 Chapter 2 Loading envelopes and other Loading Envelopes media Before loading press the corners and sides M of the envelopes to make them as flat as Use the MP tray when printing envelopes possible labels and thick paper V ep Open the MP tray and lower it gently eu Y o CAUTION Do not use the following types of envelopes as they will cause paper feed problems That are of a baggy construction That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Rounded Double Triangular Glue flap flap flap BS XK 3 Insert the media into the MP tray with the top edge first and the printing side face up 16 Printable Area Printable Area for copies The printable area of your machine begins at approximately 0 12 in 3 mm from the top and bottom and 0 09 in 2 3 mm from both sides of the paper 2 2 11 1 0 12 in 3 mm 2 0 09 in 2 3 mm E Note This printable area shown above is for a single copy or a 1 in 1 copy using Letter size paper The printable area changes with the paper size Loading documents and paper Printable Area when printing from a computer When using the default driver the printable area is smaller than the paper size as shown below Portrait N iw 1 0 16 in 4 22 mm
48. the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 06 is a REN of 0 6 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in orderfor you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact Brother Customer Service See Brother numbers on page i If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connec
49. times times 2 a b C A B C 2 a 3 d e f D E F 3 d 4 g h i G H l 4 g 5 j k l J K L 5 j 6 m n o M N O 6 m 7 p q r s P Q R S 8 t u v T U V 8 t 9 w x y Zz W X Y Z For setting other menu selections Press one two three four Key time times times times 2 A B C 2 3 D E F 3 4 G H l 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 Ww X Y Z Inserting spaces To enter a space in a fax number press once between numbers To enter a space in a name press P twice between characters Making corrections If you entered a letter incorrectly and want to change it press lt to move the cursor under the incorrect character and then press Clear Back Repeating letters To enter a character on the same key as the previous character press gt to move the cursor right before pressing the key again 153 Special characters and symbols Press X or 0 then press lt or gt to move the cursor under the symbol or character you want Press OK to select it Press X for space 96 amp X Press for lt gt _ Press 0 for AAAACEEEEITIOOOOEGUUUG is not available for I Fax settings 154 General Memory Capacity ADF automatic document feeder Paper Tray Printer Type Print Method LCD liquid crystal display Power Source Power Consumption Dimensions Weight Noise level Temperature Humidity Specifications 32 MB Up to 50 pages Stagger
50. to send the fax again Poor print quality See Improving the print quality on page 106 Vertical black lines when receiving Your machine s primary corona wire for printing may be dirty Clean your primary corona wire See Cleaning the corona wire on page 126 The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues call Brother Customer Service at 1 800 284 4329 in USA or 1 877 BROTHER in Canada Received faxes appear as split or blank pages If the received faxes are divided and printed on two pages or if you get an extra blank page your paper size setting may not be correct for the paper you are using See Paper Size on page 19 Turn on auto reduction See Printing a reduced incoming fax on page 44 Troubleshooting and routine maintenance Phone Line or Connections Difficulties Suggestions Dialing does not work Check for a dial tone Change Tone Pulse setting See the Quick Setup Guide Check all line cord connections Check that the machine is plugged in and switched on Send a manual fax by pressing Hook or by lifting the handset of the external phone and dialing the number Wait to hear fax receiving tones before pressing Start The machine does not answer when called Make sure the machine is in the correct
51. tray EFGHIJKLMN ABCDEFG Envelope creases Open the back cover Press against the 1 on the blue levers on either side of the machine as shown below As the top of the lever rotates backward lift the bottom portion of the lever from below until it stops Close the back cover and resend the print job Fg Note When you have finished printing open the back cover and reset the two blue levers back to their original position 109 Open the back cover and make sure that the two blue levers on the left and right ABGDEFGH abcdefghijk ABCD abcde 01234 Poor fixing hand sides are in the down position 110 Setting Dial Tone Detection Setting the dial tone to Detection will shorten the dial tone detect pause USA Press Menu 0 4 Canada Press Menu 0 5 o Press A or V to select Detection or No Detection Press OK Press Stop Exit Troubleshooting and routine maintenance Phone line interference If you are having difficulty sending or receiving a fax due to possible interference on the phone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations e Press Menu 2 0 1 e Press A or W to choose Basic or Normal or High B Basic cuts the modem speed to 9600 bps Unless interference is a recurring problem on your phone line you may prefer to
52. use it only when needed E Normal sets the modem speed at 14400 bps B High sets the modem speed at 33600 bps Press OK e Press Stop Exit E4 Note When you change the Compatibility to Basic the ECM feature is not available 111 Error messages As with any sophisticated office product errors may occur If this happens your machine will identify the error and display an error message The most common error messages are shown below Error Message Cause Action Check Paper Size Paper is not the correct size Load the correct size of paper Letter Legal A4 or Folio and then set the Paper size Menu 1 3 and Tray Use in Fax Mode Menu 1 7 2 See Paper Size on page 19 and Tray use in Fax mode on page 20 Comm Error Poor phone line quality caused a Send the fax again or connect the machine to communication error another telephone line If the problem continues call the telephone company and ask them to check your phone line Connection You tried to poll a fax machine that Check the other fax machine s polling setup Fail is not in Polled Waiting mode Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD shows Cooling Down and Wait for a while Make sure that you ca
53. you can still print however the machine is telling you that the toner cartridge is near the end of its life and the toner will soon run out Order a new toner cartridge now Too Many More than one optional tray is The maximum number of optional trays is one Trays installed Remove any additional trays Unable to The machine has a mechanical Turn off the machine s power switch and then Init problem turn it on again If the error message continues Initialize leave the machine for several minutes and then try it again The machine can be turned off for Unable to up to 4 days without losing faxes stored in the Print memory See Checking if the machine has faxes in its memory on page 116 Unable to The machine has a mechanical Turn off the machine s power switch and then Scan problem turn it on again If the error message continues leave the machine for several minutes before you try it again The machine can be turned off for up to 4 days without losing faxes stored in the memory See Checking if the machine has faxes in its memory on page 116 Document is too long for duplex scanning Press Stop Exit Use a suitable size of paper for duplex scanning See Scan on page 159 115 Checking if the machine has faxes in its memory If the LCD shows an error message then you can check to see if there are faxes in the machine s memory a Press Menu 9 0 1 o Do one of the following
54. you have a Pulse dialing service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you will not need this feature to send tone signals Press Hook o Press on the machine s control panel Any digits dialed after this will send tone signals When you hang up the machine will return to the Pulse dialing service 61 Remote fax options let you receive faxes while you are away from the machine You can only use one fax option at a time Fax Forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine o Press Menu 2 5 1 e Press A or V to select Fax Forward Press OK The LCD will ask you to enter the fax number you want your faxes to be forwarded to eo Enter the forwarding number using dial pad up to 20 digits using a One Touch Key or using Search Speed Dial and the three digit location E Note If you store a group on a One Touch key or a Speed Dial location the faxes will be forwarded to several fax numbers MFC 8860DN and MFC 8870DW only You can also enter an E mail address if your machine has been configured for the Internet Fax feature For details about Internet Fax see the Network User s Guide on the CD ROM For information about Fax Forward to E mail see the Brother Solutions Center at http solutions brother com 62 Remote fax options o Pres
55. 0 digits 5 Hang up after you hear your machine beep Your machine will call the other machine which will then print your fax messages fZ Note You can insert a pause in a fax number by using the key Remote fax options Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone e e Dial your fax number from a telephone or another fax machine using touch tone When your machine answers enter your remote access code 3 digits followed by X If you hear one long beep you have messages When you hear two short beeps use the dial pad to press 9 5 4 Wait for a long beep and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded followed by up to 20 digits Press 9 0 to resetthe machine when you have finished Hang up after you hear your machine beep C Note You can insert a pause in a fax number by using the key 67 Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine When you call the machine and enter your Remote Access Code 3 digits followed by X the system will give two short beeps and you must enter a remote command Remote commands Operation details 95 Change the fax forwarding paging or fax s
56. 41 Easy Receive esses 43 fax redial ssssssssssssse 55 B Broadcasting setting up Groups for ssssss 60 Brother accessories and supplies ii Brother numbers sss i Customer Service sueuuusss FAQs frequently asked questions i fax back system ssssssssssssss ii product support 2 0 eee eee eeeeeeeeeeeeeeeeeeeeeeeees i Warranties uuuuus iii iv vi C Caller ID eerte e nacen teas 48 ed i Em 48 MIA 48 Canceling fax jobs in memory sssessss 38 jobs awaiting redial 38 remote fax options ssssssss 65 Cleaning corona Wire leserene irnad eeaeee oaie 126 drm UNIN err 127 laser scanner window 124 scanner glass se 124 Connecting external telephone 52 two line external TAD or telephone 51 Control panel overview sssss 2 ControlCenter2 See Software User s Guide on the CD ROM Copy Contrast key 81 duplex eee 79 80 Enlarge Reduce key 76 enter Copy mode sees 74 C c 75 multiple oo eee eee eeeeeeeeeeeeeeeeeeeeeeeeeaeaeaea 74 N in 1 key page layout 77 poster ee eee 77 Quality Key ii ceecclanne
57. 8870DW e Press Menu 2 3 1 Press the One Touch key where you want to store a number Press A or V to select Fax Tel E Mail or IFAX Press OK Choose one of the options below B Enter the number up to 20 characters if you selected Fax Tel Press OK B Enter the E mail address up to 60 characters if you selected E Mail or IFAX Use the chart on Entering Text on page 153 to help you enter letters Press OK ue Note If you selected E Mail and save the E mail address you can only use the E mail address when you are in Scan mode If you selected IFAX and save the E mail address you can only use the E mail address when you are in Fax mode 5 Choose one of the options below B Enter the name using the dial pad up to 15 characters Press OK B Press OK to store the number or E mail address without a name Dialing and storing numbers QO If you want to save a fax scan resolution along with the number choose one of the options below E If you selected Fax Tel in press A or V toselect Std Fine S Fine or Photo Press OK and then go to Q E If you selected E Mail in press A or V to select B W200dpi B W200x100dpi Colori150dpi Color300dpi or Color600dpi Press OK and then go to E If you selected rFAx in press A or V to select Std Fine or Photo Press OK and then go to B Press OK if you don t want to change the default resolution Go to Choose one of the opt
58. ALIDLY WAIVED No oral or written information advice or representation provided by Brother its Authorized Service Centers Distributors Dealers Agents or employees shall create another warranty or modify this warranty This warranty states Brother s entire liability and your exclusive remedy against Brother for any failure of the MFC Facsimile machine to operate properly Neither Brother nor anyone else involved in the development production or delivery of this MFC Facsimile machine shall be liable for any indirect incidental special consequential exemplary or punitive damages including lost profits arising from the use of or inability to use the product even if advised by the end user purchaser of the possibility of such damages Since some Provinces do not allow the above limitation of liability such limitation may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence Warranty Service is available at Brother Authorized Service Centers throughout Canada For Technical Support or for the name and location of your nearest Authorized Service Center call 1 877 BROTHER Internet support support brother ca or browse Brother s Web Site www brother com Brother International Corporation Canada Ltd qi qe 1 Rue H tel de Ville a Dollard Des Ormeaux QC H9B 3H6 vi Table of Contents Section General 1 General informa
59. D WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED B This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and understandings that you may have with Brother or its representatives B This warranty gives you certain rights and you may also have other rights that may vary from state to state BW This Limited Warranty and Brother s obligation to you may not be changed in any way unless you and Brother sign the same piece of paper in which we 1 refer to this Product and your bill of sale date 2 describe the change to this warranty and 3 agree to make that change Important We recommend that you keep all original packing materials in the event that you ship this Product 2003 Brother International Corporation BROTHER MULTIFUNCTION CENTER FACSIMILE MACHINE LIMITED WARRANTY Canada only Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts Brother International Corporation Canada Ltd Brother or its Authorized Service Centers will repair this MFC Facsimile machine free of charge if defective in material or workmanship This Limited Warranty does not include cleaning consumables including without limitation print cartridges print head toner and drum or
60. DF thatis Pull the paper tray completely out of the not jammed machine e Pull the jammed document out to the Use both hands to slowly pull out the right jammed paper e Press Stop Exit 118 Troubleshooting and routine maintenance e Press the cover release lever to open the front cover o CAUTION To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration o Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the toner cartridge and drum unit assembly or this may release the paper so you can O Put the drum unit and toner cartridge pull it out of the paper tray opening assembly back in the machine Close the front cover Q Put the paper tray firmly back in the machine 119 Paper is jammed at the back of the o Pull the tabs at the left and right hand machine sides toward you to open the fuser cover 1 Press the cover release lever to open the front cover e Take out the drum unit and toner cartridge assembly O Using both hands gently pull the jammed paper out of the fuser unit Q Close the back cover 120 Troubleshooting and routine maintenance Put the drum unit and toner cartridge Put the duplex tray back in the machine assembly back in the machine close the front cover Paper is jammed inside the drum unit and toner cartridge assemb
61. ID you want to view Press OK The LCD shows the caller s number the date and time of the call o Press lt to return to the Caller ID listing or press Stop Exit Printing Caller ID List o Press Menu 2 0 3 Press A or V toselect Print Report Press OK Press Start When the printing has finished press Stop Exit Connecting an external TAD telephone answering device You can connect an external Telephone Answering Device TAD to the same line as your machine When the TAD answers a call your machine will listen for the CNG fax calling tones sent by a sending fax machine If it hears them it will take over the call and receive the fax If it does not hear them it will let your TAD take a voice message and the display will Show Telephone The external TAD must answer within four rings we recommend you set it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it Unless you are using Distinctive Ring the TAD must be connected to the EXT jack of the machine 1 TAD EA Note If you have problems receiving faxes reduce the ring delay setting on your external TAD Phone services and external devices Co
62. LICENSOR S AND THEIR DIRECTORS OFFICERS EMPLOYEES OR AGENTS COLLECTIVELY BROTHER S LICENSOR MAKE NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SOFTWARE BROTHER S LICENSOR S DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PROD
63. Multi purpose tray MP tray B Paper type Plain paper Recycled paper Transparencies Envelopes Bond paper or Labels E Paper size Width 2 75 to 8 5 in 69 9 to 215 9 mm Length 4 57 to 16 in 116 0 to 406 4 mm B Paper Weight 16 to 43 Ib 60 to 161 g m B Maximum paper tray capacity Up to 50 sheets of 20 Ib 80 g m plain paper Paper Output Up to 150 sheets Face down print delivery to the output paper tray 156 Specifications Fax Compatibility ITU T Group 3 Duplex Fax Receive Yes MFC 8860DN and MFC 8870DW only Coding System MH MR MMR JBIG Modem Speed Automatic Fallback 33600 bps Single Sided Document Size ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Height 5 8 to 14 in 148 0 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 14 in 355 6 mm 2 Sided Duplex Document Size ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm MFC 8860DN and P c ten MFC 8870DW only eight 5 8 to 11 7 in 148 0 to 297 0 mm Scanning Width Max 8 2 in 208 mm Printing Width Max 8 2 in 208 mm GrayScale 256 levels Polling Types Standard Sequential Contrast Control Automatic Light Dark manual setting Resolution B Horizontal 203 dot inch 8 dot mm B Vertical Standard 98 line inch 3 85 line mm Fine 196 line inch 7 7 line mm Photo 196 line inch 7 7 line mm Superfine 392 line inch 15 4 line mm One Touch Dial 40 20 x 2 Speed Dial 300 stations Broadcast
64. N 1 TCP IP 1 BOOT Method Auto Chooses the BOOT method 2 S that best suits your needs xe z Static S 4 S d RARP o z BOOTP 9 n DHCP 2 IP Address 000 255 Enter the IP address 000 255 000 255 000 255 3 Subnet Mask 000 255 Enter the Subnet mask 000 255 000 255 000 255 4 Gateway 000 255 Enter the Gateway address 000 255 000 255 000 255 5 Node Name BRN XXXXXX Enter the Node name 6 WINS Config Auto Chooses the WINS configuration mode Static 148 Menu and Features Main Submenu Menu Selections Options Descriptions Page Menu 2 WLAN 1 TCP IP 7 WINS Server Primary Specifies the IP address of i 000 000 000 000 the primary or secondary Continued Continued WINS server 6 LAN MFC 8870DW Continued Secondary 000 000 000 000 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Automatically allocates the IP address from the link Off local address range 0 IPv6 On Enable or Disable the IPv6 protocol If you want to use off the IPv6 protocol visit http solutions brother com for more information 2 Setup WLAN 1 Setup You can configure your print Wizard server 2 SecurEasySetup You can configure the wireless network easily 3 WLAN Status 1 Status Active 11b You can see the curren
65. Node Name BRN XXXXXX Enter the Node name 6 WINS Config Auto Chooses the WINS configuration mode Static 7 WINS Server Primary Specifies the IP address of the 000 000 000 000 Secondary 000 000 000 000 primary or secondary WINS server 8 DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server 9 APIPA On Automatically allocates the IP address from the Off linklocal address range 0 IPv6 On off 2 Ethernet Auto Chooses the Ethernet link mode 100B FD 100B HD 10B FD 10B HD See Network User s Guide on the CD ROM 145 Main Submenu Menu Selections Options Descriptions Page Menu 3 Setup 1 Setup 1 Mail Enter the mail address IFAX Internet Address MFC 8860DN 2 SMTP Server 000 255 Enter the SMTP server 000 255 address 000 255 000 255 3 POP3 Server 000 255 Enter the POP3 server 000 255 address 000 255 000 255 z 4 Mailbox Enter the mail box name 2 Name 5 Mailbox Pwd Enter the password to login 8 to the POP3 server gt 2 Setup 1 Auto On Automatically checks the a Mail RX Polling POPS server for new x 2 Off messages g 2 Poll 10 MIN Sets the interval for a O checking for new messages Frequenc 3 i on the POP3 server g t 3 Header All Selects the contents of the 8 c mail header to be printed o Subject F
66. SAVE THESE INSTRUCTIONS 89 Important Information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only When programming emergency numbers or making test calls to emergency numbers B Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up B Perform these activities in the off peak hours such as early morning or late evening This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the backside of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas
67. Secure see Secure Function Lock on page 25 You can print data saved in memory when you enter your four digit password For details about using the Secure key see the Software User s Guide on the CD ROM Job Cancel Cancels a programmed fax job or print job and clears the machine s memory General information Status LED indications The Status LED light emitting diode will flash and change color depending on the machine s status The LED indications shown in the table below are used in the illustrations in this chapter LED LED Status LED is off e LED is on e e Green Yellow Red oo Ld Eds LED is blinking e e Green Yellow Red LED Machine Status Description O Sleep Mode The power switch is off or the machine is in Sleep mode i Warming Up The machine is warming up for printing s 0 Green Ready The machine is ready to print Green siy Receiving Data The machine is either receiving data from the computer e processing data in memory or printing data I Yellow Data Remaining in Print data remains in the machine memory e Memory Yellow Chapter 1 Service error Follow the steps below T 1 Turn off the power switch Red 2 Wait a few seconds and then turn it back on and try to print again If you cannot clear the error and you see the same service call indication after turning the machine back on please
68. Start then Settings and then Printers and Faxes Right click Brother MFC XXXX where XXXX is your model name Make sure that Use Printer Offline is unchecked The machine prints unexpectedly or it prints garbage W Turn off the machine s power switch and then turn it on again If the error message continues leave the machine for several minutes and then try it again The machine can be turned off for up to 4 days without losing faxes stored in the memory W Check the settings in your application to make sure it is set up to work with your machine W f you are using the parallel port connection check that the port is BRMFC and not LPT1 102 Troubleshooting and routine maintenance Printing Difficulties Continued Difficulties Suggestions The machine prints the first couple of pages correctly then some pages have text missing W Checkthe settings in your application to make sure that it is set up to work with your machine W Your computer is not recognizing the machine s input buffer s full signal Make sure that you connected the interface cable correctly See the Quick Setup Guide The machine cannot print full pages of a document Out of Memory message appears W Reduce the printing resolution See Advanced tab in the Software User s Guide on the CD ROM W Reduce the complexity of your document and try again Reduce the graphic quality or the number of f
69. There are high voltage electrodes inside the machine Before you clean the inside of the machine make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet A Do not handle the plug with wet hands Doing this might cause an electrical shock A Always make sure the plug is fully inserted A After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration The fuser unit is marked with a caution label Please do not remove or damage the label al SS Uy 87 A To prevent injuries be careful not to put your hands on the edge of the machine under the document cover A To prevent injuries be careful not to put your fingers in the area shown in the illustrations DO NOT use a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potentially starting a fire Please carefully clean the toner dust with a dry lint free cloth and dispose of it according to local regulations When you move the machine grasp the side hand holds that are under the scanner DO NOT carry the machine by holding it at the bottom Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that a
70. UCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Brother One Year Limited Warranty and Replacement Service USA only Who is covered B This limited warranty warranty is given only to the original end use retail purchaser referred to in this warranty as Original Purchaser of the accompanying product consumables and accessories collectively referred to in this warranty as this Product Bi f you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used including but not limited to floor models or refurbished product prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty What is covered m This Product includes a Machine and Consumable and Accessory ltems Consumable
71. USER S GUIDE MFC 8460N MFC 8660DN MFC 8860DN MFC 8870DW Version B If you need to call Customer Service Please complete the following information for future reference Model Number MFC 8460N MFC 8660DN MFC 8860DN and MFC 8870DW Circle your model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother B may serve as confirmation of the purchase date of your product should you lose your receipt B may support an insurance claim by you in the event of product loss covered by insurance and E will help us notify you of enhancements to your product and special offers The most convenient and efficient way to register your new product is online at http www brother com registration 2006 Brother Industries Ltd Brother numbers IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country WERE ERU Register your product By registering your product with Brother International Corporation you will be recorded as
72. W200x100 B W200dpi Colori50dpi Color300dpi or Color600dpi Press OK and then go to Bi If you selected FAX in press A or V to select Std Fine or Photo Press OK and then go to B Press OK if you don t wantto change the default resolution Go to f you selected Black amp White in select the file format TIFF or PDF that will be used to send to your PC If you selected Color in select the file format PDF or JPEG that will be used to send your PC Choose one of the options below B To store another Speed Dial number go to Bi To finish storing Speed Dial numbers press Stop Exit f Note When you do a broadcast and you have saved a scan profile along with the number or E mail address the scan profile of the One Touch Speed Dial or Group number you chose first will be applied to the broadcast When you create a group or broadcast using Scan to E mail only B W200x100 and B W200dpi are available The file format can be TIFF or PDF Dialing and storing numbers Changing One Touch and Speed Dial numbers If you try to store a One Touch or Speed Dial number over an existing number the LCD will show the name or number already stored there e Do one of the following B To change the stored number press 1 B To exit without making a change press 2 MFC 8460N and MFC 8660DN Go to 9 MFC 8860DN and MFC 8870DW Go to 6 wFC 8860DN and MFC 8870DW only Press A or V to s
73. advantage of the telephone company s Distinctive Ring service The new phone number on your line can just receive faxes Ea Note You must pay for your telephone company s Distinctive Ring service before you program the machine to work with it Do you have Voice Mail If you have Voice Mail on the phone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Voice Mail and the machine can work together without any problems If each one has a separate phone number neither will interfere with the other s operations If you decide to get the Distinctive Ring service from the telephone company you will need to follow the directions below to register the new Distinctive Ring pattern they give you This is so your machine can recognize its incoming calls E4 Note You can change or cancel the Distinctive Ring pattern at any time You can switch it off temporarily and turn it back on later When you get a new fax number make sure you reset this feature Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine Some ring patterns cannot be registered The ring patterns below are supported by your Brother machine Register the one your telephone company
74. and Accessory Items include but are not limited to print heads toner drums ink cartridges print cartridges refill ribbons thermal PLUS paper and thermal paper m Except as otherwise provided herein Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship when used under normal conditions W This warranty applies only to products purchased and used in the United States For products purchased in but used outside the United States this warranty covers only warranty service within the United States and does not include shipping outside the United States Whatis the length of the Warranty Periods E Machines one year from the original purchase date B Accompanying Consumable and Accessory Items 90 days from the original purchase date or the rated life of consumable whichever comes first What is NOT covered This warranty does not cover 1 Physical damage to this Product 2 Damage caused by improper installation improper or abnormal use misuse neglect or accident including but not limited to transporting this Product without the proper preparation and or packaging 3 Damage caused by another device or software used with this Product including but not limited to damage resulting from use of non Brother brand parts and Consumable and Accessory Items 4 Consumable and Accessory I
75. and routine maintenance A HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration ep Open the front cover and take out the drum unit and toner cartridge assembly 131 o CAUTION To prevent damage to the printer from static electricity DO NOT touch the electrodes shown in the illustration o Hold down the lock lever on the right and take the toner cartridge out of the drum unit E Note Discard the used drum unit according to local regulations keeping it separate from domestic waste Be sure to seal up the drum unit tightly so that toner powder does not spill out of the unit If you have questions call your local waste disposal office 132 caution Wait to unpack a new drum unit until immediately before installing it Put the old drum unit into the plastic bag Unpack the new drum unit o Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put it in properly the lock lever will lift automatically Put the drum unit and toner cartridge assembly back in the machine Do not close the front cover Press Clear Back To confirm you are installing a new drum press 1 When the LCD shows Accepted close the front cover o CAUTION If toner scatters on your hands or c
76. arts Life 1 Drum You can check the percentage 135 of a machine part s life that 2 Fuser remains available 3 Laser PF Kit 2 appears only when the optional LT 5300 4 PF Kit MP un tray is installed 5 PF Kit 1 6 PF Kit 2 O Initial 1 Receive Fax Only Choosesthe receive mode that 40 best suits your needs Setup Mode Fax Tel External TAD Manual 2 Date Time Puts the date and time on the See LCD and in headings of faxes Quick you send Setup 3 Station ID Fax Sets your name and fax Guide number to appear on each Tel page you fax Name 4 Tone Pulse Tone Chooses the dialing mode Canada only Pulse 4 Dial Tone Detection You can shorten the dial tone 111 detect pause USA only No Detection 5 Dial Tone Canada only 0 Local English Allows you to change the LCD See Language language for your country Quick French Setup Canada onl y Guide 152 Menu and Features Entering Text When setting certain menu selections such as the Station ID you will need to type text characters The dial pad keys have letters printed on them The keys 0 and do not have printed letters because they are used for special characters Press the appropriate dial pad key the required number of times to access the characters below For setting an e mail address and a Node Name Press one two three four five six seven eight Key time times times times times times
77. attempted use of potentially incompatible toner and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party toner and or cartridges To protect your investment and obtain premium performance from the Brother machine we strongly recommend the use of Genuine Brother Supplies Wait to unpack the toner cartridge until immediately before you put it in the machine If a toner cartridge is left unpacked for a long time the toner life will be shortened DO NOT touch the shaded parts shown in the illustrations to prevent any degradation to the print quality 129 eo Unpack the new toner cartridge Put the used toner cartridge into the aluminum bag and discard it according to local regulations o Gently rock the toner cartridge from side to side five or six times to spread the toner evenly inside the cartridge SS S O Pull off the protective cover QO Put the new toner cartridge firmly into the drum unit until you hear it lock into place If you put it in properly the lock lever will lift automatically 130 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left several times Be sure to return the blue tab to the home position V Put the drum unit and toner cartridg
78. ax back system USA only Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information for all Brother products This system is available 24 hours a day 7 days a week You can use the system to receive faxed instructions and an Index of fax back subjects In USA only 1 800 521 2846 Ordering accessories and supplies For best quality results use only genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother In the USA you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase In USA 1 888 879 3232 voice 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER voice Description Item Toner Cartridge TN 550 Standard Prints approx 3 500 pages TN 580 High yield Prints approx 7 000 pages Drum Unit DR 520 Telephone Line Cord LG3077001 IEEE 1284 Bi directional Cable F2A046 10 Paper Tray 2 Option LT 5300 User s Guide LP2479001 English for USA and Canada LP2019002 French for Canada Quick Setup Guide LP2067001 English for USA and Canada LP2024002 French for Canada Notice Disclaimer of Warranties USA and Canada BROTHER S
79. ay be rejecting the necessary network connection For details see the instruction above lt For Macintosh users gt Re select your machine in the DeviceSelector application located in Macintosh HD Library Printers Brother Utilities or from the Model pop up menu of ControlCenter2 105 Improving the print quality Examples of poor print quality Recommendation B Check the machine s environment Conditions such as humidity high temperatures and so on may cause this print fault See Choosing a location on page 86 W f the whole page is too light Toner Save mode may be on Turn off Toner Save mode in the machine s menu settings or in the printer Properties of the driver See Toner save on page 22 or Advanced tab in the Software User s Guide on the CD ROM If this problem occurs when making copies or printing received faxes turn off Toner Save mode in the machine s menu setting See Toner save on page 22 W Clean the scanner window and the primary corona wire of the drum unit See Cleaning the laser scanner window on page 124 and Cleaning the corona wire on page 126 If the print quality has not improved put in a new drum unit See Replacing the drum unit DR 520 on page 131 W Putin a new toner cartridge See Replacing the toner cartridge TN 550 TN 580 on page 128 ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background W Make sure that you use paper that meets
80. ay of the machine See Paper jams on page 118 Tray2 Replace Fuser Itis time to replace the fuser unit Call Brother Customer Service to replace the fuser unit Replace Laser It is time to replace the laser unit Call Brother Customer Service to replace the laser unit Replace PF It is time to replace the paper Call Brother Customer Service to replace the Kitl feeding kit for Tray 1 PF Kit 1 Replace PF It is time to replace the paper Call Brother Customer Service to replace the Kit2 feeding kit for Tray 2 PF Kit 2 Replace PF It is time to replace the paper Call Brother Customer Service to replace the KitMP feeding kit for the MP tray PF Kit MP Scanner The scanner lock is locked Open the document cover and then release the Locked scanner lock lever Press Stop Exit Toner Error The toner cartridge and drum unit Reinstall the toner cartridge assembly is not installed properly 114 Troubleshooting and routine maintenance Error Message Cause Action Toner Life End The toner cartridge and drum unit assembly is not installed properly or the toner cartridge is used up and printing is not possible Do one of the following W Re install the toner cartridge and drum unit assembly W Replace the toner cartridge with a new one See Replacing the toner cartridge TN 550 TN 580 on page 128 Toner Low If the LCD shows Toner Low
81. be Illustrator Try to reduce the print resolution See Advanced tab in the Software User s Guide on the CD ROM When using ATM fonts some characters are missing or wrong characters are printed in their place If you are using Windows 98 98SE Me click Start Settings and then Printers Right click Brother MFC XXXX where XXXX is your model name and click Properties Click Spool Setting on the Details tab Choose RAW from Spool Data Format 103 Software Difficulties Continued Difficulties Suggestions Unable to write to LPT1 EPT1 already in use or MFC is Busy error message appears Make sure that the machine is on plugged into the AC power outlet and the power switch turned on and that it is connected directly to the computer using the IEEE 1284 bi directional parallel cable The cable must not go through another peripheral device such as a Zip Drive External CD ROM Drive or Switch box Make sure that the LCD does not show an error message Make sure no other device drivers which also communicate through the parallel port are running automatically when you turn on the computer such as drivers for Zip Drives External CD ROM Drive etc Suggested areas to check Load Run command lines in the win ini file or the Setup Group Check with your computer manufacturer to confirm that the computer s parallel port settings in the BIOS are set to support a bi dir
82. call Brother Customer Service See Brother numbers on page i Cover open The front cover or fuser cover is open Close the cover e Toner Life End Replace the toner cartridge with a new one Red Paper error Put paper in the tray or clear the paper jam Check the LCD message Scan lock Check that the scanner lock lever is released Others Check the LCD message Out of memory Memory is full Note When the power switch is off or the 10 machine is in Sleep mode the LED is off Loading documents All fax scan and copy operations can be performed from the ADF or the scanner glass Using the ADF You can use the ADF automatic document feeder to fax scan or copy sheets of paper The ADF feeds each sheet one at a time When loading the ADF make sure that documents written with ink are completely dry Single sided Document Documents must be from 5 8 to 8 5 inches 148 0 to 215 9 mm wide and from 5 8 to 14 inches 148 0 to 355 6 mm long and of a standard weight 20 Ib 80 g m 2 sided Document MFC 8860DN and MFC 8870DW only When you load a 2 sided document the document must be from 5 8 to 8 5 inches 148 0 to 215 9 mm wide and from 5 8 to 11 7 inches 148 0 to 297 0 mm long For information on the capacity of the ADF see Specifications on page 155 Loading documents and paper e Unfold the ADF document output support flap 1 o Fan the pages well
83. cartridge assembly Leave the toner cartridge installed in the drum unit e Put the drum unit and toner cartridge assembly into the plastic bag and seal the bag Close the front cover Wrap the machine in the plastic bag and put it in the original carton with the original packing material 133 D Pack the drum unit and toner cartridge assembly AC power cord and printed materials in the original carton as shown below x E Note If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts and printed materials to use with your Exchange machine 11 Close the carton and tape it shut 134 Machine Information Checking the serial number You can see the machine s serial number on the LCD e Press Menu 7 1 i Serial Hao o Press Stop Exit Checking the page counters You can see the machine s page counters for copies printed pages reports and lists faxes or a summary total e Press Menu 7 2 The LCD shows number of pages for Total and Copy o Press A or V to see Print or List Fax e Press Stop Exit Checking the remaining life of parts You can view the remaining life of these parts on the LCD e Press Menu 7 3 e Press A or W to select 1 Drum 2 Fuser 3 Laser 4 PF Kit MP 5 PF Kit 10r6 PF Kit 2 Press OK E Note The life check of a part will be accurate only if that part
84. ceiving faxes should be reported first to the company who handles your PBX 51 Chapter 7 External and extension phones Operation from extension telephones If you answer a fax call on an extension telephone or an external telephone connected to the EXT jack of the machine you can make your machine take the call by using the Fax Receive Code When you press the Fax Receive Code X51 the machine starts to receive the fax See Easy Receive on page 43 If the machine answers a voice call and pseudo double rings for you to take over use the Telephone Answer Code 51 to take the call at an extension phone See F T Ring Time on page 42 If you answer a call and no one is on the line You should assume that you re receiving a manual fax e Press X51 and wait for the chirp or until the machine s LCD shows Receiving and then hang up 52 For Fax Tel mode only When the machine is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call Lift the external telephone s handset and then press Hook to answer If you re at an extension phone you will need to lift the handset during the F T Ring Time and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 Connecting an external phone You can connect a separate telephone directly to your machine a
85. connect the LAN cable to the hub to verify that the cable and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the upper LED of the back panel of the machine will be green W f you are using a wireless connection or are having Network problems see the Network User s Guide on the CD ROM for more information The network scanning feature does not work The network PC Fax Receive feature does not work For Windows only The firewall setting on your PC may be rejecting the necessary network connection Follow the steps below to configure the firewall If you are using any other than the firewalls mentioned below see the instructions for that software or contact the software manufacturer lt Windows XP SP2 gt 1 Click the Start button Settings Control Panel and then Windows Firewall Make sure that Windows Firewall on the Basic tab is set to on 2 Click the Exceptions tab and Add port button 3 Enter any name port number 54295 for network scanning and 54926 for network PC Fax receiving select UPD and click Ok 4 Make sure that the new setting is added and is checked and then click Ok For Windows XP SP1 please visit the Brother Solutions Center Your computer cannot find your machine lt For Windows users gt The firewall setting on your PC m
86. d Group numbers Speed Dial A pre programmed number for easy dialing You must hold down Shift as you press Search Speed Dial then enter the three digit Speed Dial location and press Start to begin the dialing process Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number TAD telephone answering device You can connect an external device or answering machine to the EXT jack of your machine Telephone Answer Code Fax Tel mode only When the machine answers a voice call it pseudo double rings You can pick up at an extension phone by pressing this code 5 1 169 Temporary settings You can select certain options for each fax transmission and copy without changing the default settings Tone A form of dialing on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine Transmission Verification Report A report for each transmission that shows its date time and number User Settings List A printed report that shows the current settings of the machine 170 A Accessories and supplies ii ADF automatic document feeder 30 UIDI 11 Answering machine TAD connecting seerias iinne eiaa 49 Apple Macintosh See Software User s Guide on the CD ROM Automatic fax receive sss
87. dicated Scan key and direct Network Scanning supported in Mac OS X 10 2 4 or greater Web BRAdmin is available as a download from http solutions brother com 163 Ethernet wireless network MFC 8870DW only Model name LAN Support for Protocols Network type Management utilities 1 PC Fax Send for Mac NC 7200w You can connect your machine to a network for Network Printing Network Scanning PC Fax and Remote Setup i Windows 98 98SE Me 2000 XP Windows NT Workstation Version 4 0 Mac OS 9 1 9 2 Mac OS X 10 2 4 or greater IPv4 TCP IP ARP RARP BOOTP DHCP APIPA Auto IP ICMP WINS NetBIOS DNS mDNS LPR LPD Port Port9100 NetBIOS Print IPP FTP Server Telnet SNMP HTTP TFTP SMTP Client POP3 LDAP IPv6 TCP IP ICMPv6 NDP DNS mDNS LPR LPD Port Port9100 IPP FTP Server Telnet SNMP HTTP TFTP SMTP Client POP3 LDAP IEEE 802 11 b g Wireless LAN BRAdmin Professional for Windows 98 98SE Me 2000 XP BRAdmin Light for Mac OS X 10 2 4 or greater Web BRAdmin for Windows 2000 Professional Server Advanced Server XP Professional IIS 4 Client computers with a web browser supporting Java j Mac OS 9 1 9 2 Brother Laser Driver over TCP IP Mac OS X 10 2 4 or greater mDNS Dedicated Scan key and direct Network Scanning supported in Mac OS X 10 2 4 or greater 3 Wireless LAN is not available for Mac OS 9 1 9 2 164 Web BRAdmin is availabl
88. dieaseiteverieeess 75 iae rnm 74 Sort ADF only 81 temporary settings 75 Tray Select key 2 82 using ADF eit etn net 74 Cordless phone ssssssssssss 53 Cover page custom comments usus 33 fot all faxes c ete sers 34 for next fax only ssssssssssss 34 printed form sssssssssssses 34 D Delayed Batch Transmission 38 Dialing a pause ooo ee eececcececeeeeeeeeeeeeeeeeeeeenanenaes 56 access codes and credit card numbers on ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 61 automatic fax redial ss 55 Groups Broadcasting 32 mariual icio eias 54 One Touch sese 54 Speed Dial suse 54 Distinctive Ring cecce 46 setting ring pattern s 47 turning off 48 Drum unit checking remaining life 135 cleaning caniaii 126 127 replacing 131 Dual Access niis 36 Duplex key 2 sided 30 79 80 171 E Enlarge Reduce key ecien 76 Envelopes sss 14 16 Equalization oes 111 Error messages on LCD 112 COMM EFFOE i retire ted tees 112 No Paper Fed sssssssss 113 Not Registered eeen 54 Out of Memory ses 114 Unable to Init
89. down the page Clean the laser scanner window with a soft cloth See Cleaning the laser scanner window on page 124 The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge TN 550 TN 580 on page 128 Page skewed Make sure the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack Set the paper guides correctly If you are using the MP tray see Loading envelopes and other media on page 16 The paper tray may be too full Check the paper type and quality See Acceptable paper and other media on page 12 108 Troubleshooting and routine maintenance Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Curled or wave W Check the paper type and quality High temperatures and high humidity will cause paper to curl W f you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray ABCDEFGH abcdefghijk ABCD abcde 01234 Wrinkles or creases W Make sure that paper is loaded properly Check the paper type and quality See Acceptable paper and other media on page 12 W Turn over the stack of paper in the tray or rotate the paper 180 in the input
90. e assembly back in the machine Close the front cover Replacing the drum unit DR 520 The machine uses a drum unit to create print images on paper If the LCD shows Drum Near End the drum unit is near the end of its life and it is time to buy a new one Even ifthe LCD shows Drum Near End you may be able to continue printing without having to replace the drum unit for a while However if there is a noticeable deterioration in the output print quality even before Drum Near End appears then the drum unit should be replaced You should clean the machine when you replace the drum unit See Cleaning the laser scanner window on page 124 caution While removing the drum unit handle it carefully because it may contain toner If toner scatters on your hands or clothes wipe or wash it off with cold water at once fZ Note The drum unit is a consumable item and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per print job The estimated drum life is approximately 25 000 pages The actual number of pages your drum will print may be significantly less than these estimates Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum Troubleshooting
91. e Life TN 550 Standard Toner Cartridge Approx 3 500 pages TN 580 High Yield Toner Cartridge Approx 7 000 pages Drum Unit Life Expectancy DR 520 Approx 25 000 pages When printing Letter or A4 size paper at 596 print coverage 162 Specifications Ethernet wired network MFC 8460N MFC 8660DN and MFC 8860DN only Model name NC 6400h LAN You can connect your machine to a network for Network Printing Network Scanning PC Fax and Remote Setup Support for Windows 98 98SE Me 2000 XP Windows NT Workstation Version 4 0 Mac OS 9 1 9 2 Mac OS X 10 2 4 or greater 2 Protocols IPv4 TCP IP ARP RARP BOOTP DHCP APIPA Auto IP ICMP WINS NetBIOS DNS mDNS LPR LPD Port Port9100 NetBIOS Print IPP FTP Server Telnet SNMP HTTP TFTP SMTP Client POP3 LDAP MFC 8860DN only IPv6 TCP IP ICMPv6 NDP DNS mDNS LPR LPD Port Port9100 IPP FTP Server Telnet SNMP HTTP TFTP SMTP Client POP3 LDAP MFC 8860DN only Network type Ethernet 10 100 BASE TX Auto Negotiation Wired LAN Management utilities BRAdmin Professional for Windows9 98 98SE Me 2000 XP Windows NT Workstation Version 4 0 BRAdmin Light for Mac OS X 10 24 or greater Web BRAdmin for Windows 2000 Professional Server Advanced Server XP Professional IIS 4 Client computers with a web browser supporting Java 3 PC Fax Send for Mac Mac OS 9 1 9 2 Brother Laser Driver over TCP IP Mac OS X 10 2 4 or greater mDNS De
92. e as a download from http solutions brother com Specifications Authentication and encryption for wireless users only Authentication method The Brother machine supports the following methods B Open system Wireless devices are allowed to access the network without any authentication E Shared key A secret pre determined key is shared by all devices that will access the wireless network The Brother machine uses the WEP keys as the pre determined key B WPA PSK Enables a Wi Fl Protected Access Pre Shared key WPA PSK which enables the Brother wireless machine to associate with access points using TKIP encryption WPA Personal B LEAP Cisco LEAP Light Extensible Authentication Protocol has been developed by Cisco Systems Inc and enables the Brother wireless product to associate with access points using CKIP and CMIC encryptions Encryption methods Encryption is used to secure the data that is sent over the wireless network The Brother machine supports the following encryption methods E WEP By using WEP Wired Equivalent Privacy the data is transmitted and received with a secure key B TKIP TKIP Temporal Key Integrity Protocol provides per packet key mixing a message integrity check and re keying mechanism E AES AES Advanced Encryption Standard is Wi Fi authorized strong encryption standard m CKIP The original Key Integrity Protocol for LEAP by Cisco Systems Inc 165 Network key The
93. eceiver is connected B Call the dealer or an experienced radio TV technician for help Important Changes or modifications not expressly approved by Brother Industries Ltd could void the user s authority to operate the equipment Important about the interface cable A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device 92 Safety and Legal Industry Canada Compliance Statement Canada only This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Disconnect device This product must be installed near an electrical jack that is easily accessible In case of emergencies you must disconnect the power cord from the electrical jack to shut off power completely LAN connection caution Do not connect this product to a LAN connection that is subject to over voltages International ENERGY STAR Compliance Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR 93 Laser safety This equipment is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance
94. ectional machine i e Parallel Port Mode ECP Paper Handling Difficulties Difficulties Suggestions The machine does not load paper The LCD shows No Paper ora Paper Jam message W If there is no paper load a new stack of paper into the paper tray W If there is paper in the paper tray make sure itis straight If the paper is curled you should straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back into the paper tray W Reduce the amount of paper in the paper tray and then try again W Check that the MP tray mode is not chosen in the printer driver W f the LCD shows Paper Jam message and you still have a problem see Paper jams on page 118 The machine does not feed paper from the MP tray W Fan the paper well and put it back in the tray firmly m Make sure that MP tray mode is chosen in the printer driver Need to know how to load envelopes You can load envelopes from the MP tray Your application must be set up to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application See your application s manual for more information Need to know which paper is good to use You can use plain paper recycled paper envelopes transparencies and labels that are made for laser machines For details see Acceptable paper and other media on page 12 There is a paper jam See Paper
95. ed Duplex up to Letter A4 MFC 8860DN 8870DW Recommended Environment Temperature 68 F to 86 F 20 to 30 C Humidity 5096 7096 Paper Xerox 4200 or Xerox 4024 20 Ib Letter 250 Sheets 20 Ib 80 g m Laser Electrophotography by semiconductor laser beam scanning 22 characters x 5 lines 100 120 V AC 50 60 Hz Copying Average 660 W Sleep Average 17 W MFC 8460N MFC 8660DN and MFC 8860DN Average 18 W MFC 8870DW Standby Average 85 W FERRE LLL SE BBB 18 7 in 475 mm Q 0 L X 1 20 9 in 17 7 in 531 mm 450 mm Without Drum Toner Unit 36 4 Ib 16 5 kg MFC 8460N 36 9 Ib 16 7 kg MFC 8660DN MFC 8860DN and MFC 8870DW Sound power Operating Copying LWAd 7 0 Bell Standby LWAd 4 6 Bell Sound pressure Operating Copying LpAm 55 dBA Standby LpAm 30 dBA Operating 50 F to 90 5 F 10 to 32 5 C Storage 32 F to 104 F 0 to 40 C Operating 20 to 80 without condensation Storage 10 to 90 without condensation 155 Print media Paper Input Paper Tray B Paper type Plain paper Bond Paper Recycled paper or Transparencies E Paper size Letter Legal A4 Executive A5 A6 B5 B6 and Folio B Paper Weight 16 to 28 Ib 60 to 105 g m B Maximum paper tray capacity Up to 250 sheets of 20 Ib 80 g m plain paper or up to 10 transparencies
96. ed faxes are in the machine s memory No Paper will appear on the LCD Insert paper in the empty tray Press Menu 1 7 2 e Press A or V to select Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 1 or T1 gt T2 gt mp Press OK 1 Tray 2 Only or T2 appears only if the optional tray is installed 20 Tray use in Print mode You can change the default tray the machine will use for printing from your computer Press Menu 1 7 3 e Press A or V to select Tray t1 Only Tray 2 Only MP Only MP gt T1 gt T21 or T1 gt T2 wp Press OK 1 Tray 2 Only or T2 appears only if the optional tray is installed The setting in the printer driver will take priority over the setting made on the control panel If the control panel is set to Tray l Only Trayt2 Only MP Only or MP gt T1 gt T2 and you choose Auto Select in the printer driver the tray use will be MP gt T1 gt T2 If the control panel is set to T1 gt T2 gt MP and you choose Auto Select in the printer driver the tray use will remain T1 gt T2 gt MP Volume Settings Ring volume You can select a ring volume level from a range of settings from High to Of f While in Fax mode press x lt or gt x1 to adjust the volume level The LCD shows the current setting and each key press will change the volume to the next The machine will keep the new setting until you change it Y
97. eed Dial Pause Fax Dialing and storing numbers LDAP Search MFC 8860DN and MFC 8870DW only If the machine is connected to your LDAP server you can search for information such as fax numbers and E mail addresses from your server For details about how to set up LDAP see the Network User s Guide on the CD ROM Fax redial If you are sending a fax manually and the line is busy press Redial Pause wait for the other fax machine to answer and then press Start to try again If you want to make a second call to the last number dialed you can save time by pressing Redial Pause and Start Redial Pause only works if you dialed from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial one time after five minutes 55 Chapter 8 Storing numbers You can set up your machine to do the following types of easy dialing One Touch Speed Dial and Groups for Broadcasting faxes You can also specify the default resolution for each One Touch and Speed Dial number When you dial a quick dial number the LCD shows the name if you stored it or the number A scan profile can also be stored along with the fax number or E mail address If you lose electrical power the quick dial numbers stored in the memory will not be lost A scan profile is the resolution and other scan settings that you choose when you store a number For example you will be asked to
98. eep when you press a key or make an error Broadcasting The ability to send the same fax message to more than one location Caller ID A service purchased from the telephone company that lets you see the number or name of the party calling you Cancel Job Cancels a programmed job like Delayed Fax or Polling CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modified Read MMR and JBIG if the receiving machine has the same capability Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Delayed Fax Sends your fax at a specified later time that day Distinctive Ring A subscriber service purchased from the telephone company that gives you another phone number on an existing phone line The Brother machine uses the new number to simulate a dedicated fax
99. elect Fax Tel E Mail or IFAX Press OK e Press lt or P to position the cursor under the character you want to change and then press Clear Back to delete it Repeat for each character you want to delete Enter a new number or character Press OK O Follow the directions beginning in amp in Storing One Touch Dial numbers and Storing Speed Dial numbers See Storing One Touch dial numbers on page 56 and Storing Speed Dial numbers on page 58 59 Chapter 8 Setting up Groups for broadcasting If you often want to send the same fax message to many fax numbers you can set up a group Groups are stored on a One Touch key or a Speed Dial number Each group uses up a One Touch key or a Speed Dial location You can then send the fax message to all the numbers stored in a group just by pressing a One Touch key or entering a Speed Dial number and then pressing Start Before you can add numbers to a group you need to store them as One Touch or Speed Dial numbers You can have up to 20 small groups or you can assign up to 339 numbers to one large group o Press Menu 2 3 3 o Choose an empty location where you want to store the group in one of the following ways B Press a One Touch key B Hold down Shift as you press Search Speed Dial and then enter the three digit Speed Dial location Press OK e Use the dial pad to enter a group number 1 to 20 Press OK MFC 8460N and MFC 8660DN Go to 9
100. elephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom features is recommended Menu Access Difficulties Suggestions The machine beeps when you try to access the Setup Receive and Setup Send menus If the Fax key is not illuminated press it to turn on Fax mode The Setup Receive setting Menu 2 1 and Setup Send setting Menu 2 2 are available only when the machine is in Fax mode Copy Quality Difficulties Difficulties Suggestions Vertical streaks appear in copies Either the scanner or the primary corona wire for printing is dirty Clean them both See Cleaning the scanner glass on page 124 and Cleaning the corona wire on page 126 Printing Difficulties Difficulties Suggestions No printout W Check that the machine is plugged in and the power switch is turned on W Check that the toner cartridge and drum unit are installed properly See Replacing the drum unit DR 520 on page 131 W Checkthe interface cable connection on both the machine and your computer See the Quick Setup Guide W Check that the correct printer driver has been installed and chosen W Check to see if the LCD is showing an error message See Error messages on page 112 W The machine is online On your PC click
101. enu level or forward to the next menu level Q Stop Exit Exit the menu Menu and Features To access the menu mode e Press Menu e Choose an option B Press 1 for General Setup menu B Press 2 for Fax menu B Press 3 for Copy menu B Press 4 for Printer menu B Press 5 for Print Reports menu B Press 6 for LAN menu B Press 7 for Machine Info menu B Press 0 for Initial Setup You can also scroll through each menu level by pressing A or V for the direction you want e Press OK when the option you want is highlighted on the LCD The LCD will then show the next menu level Press A or V to scroll to your next menu selection Press OK When you have finished setting an option the LCD shows Accepted 137 Menu Table The factory settings are shown in Bold with an asterisk Choose amp OK Choose amp OK A gt to accept to exit Stop Exit 3 e a Main Menu Submenu Menu Selections Options Descriptions Page 1 General 1 Mode Timer 0 Sec Sets the time to return to 18 Setup ad Boss Fax mode and the time the 25 machine will change from 1 Min individual user to public 2 Mins user when using Secure Function Lock 5 Mins Off 2 Paper Type 1 MP Tray Thin Sets the type of paper in 18 Plain the MP tray Thick Thicker Transparency Recycled Paper 2 Tray 1 Thin Sets the type of paper in 18 Plain the paper tray Thick Thicker Transparency Recycled Pa
102. enu setting See Acceptable paper and other media on page 12 and Basic tab in the Software User s Guide on the CD ROM The problem may disappear by itself Print multiple pages to clear this problem especially if the machine has not been used for a long time Clean the scanner window with a soft cloth See Cleaning the laser scanner window on page 124 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit DR 520 on page 131 Clean the primary corona wire in the drum unit See Cleaning the corona Wire on page 126 Clean the scanner window with a soft cloth See Cleaning the laser scanner window on page 124 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit DR 520 on page 131 Black lines down the page Printed pages have toner stains or stripes down the page Clean the primary corona wire of the drum unit See Cleaning the corona wire on page 126 Make sure the primary corona wire s blue tab is at the home position A The drum unit may be damaged Put in a new drum unit See Replacing the drum unit DR 520 on page 131 The toner cartridge may be damaged Put in a new toner cartridge See Replacing the toner cartridge TN 550 TN 580 on page 128 The fuser unit may be smudged Call Brother Customer Service at 1 800 284 4329 in USA or 1 877 BROTHER in Canada D ABCDEFGH abcdefghijk ABCD abcde 01234 White lines
103. erations 98 DIMM types You can install the following DIMM m 128 MB Buffalo Technology VN133 D128 VN133 X128 Bm 256 MB Buffalo Technology VN133 D256 m 512 MB Buffalo Technology VN133 D512 B 64 MB TechWorks 12165 0004 m 128 MB TechWorks 12462 0001 B 256 MB TechWorks 12485 0001 B 512 MB TechWorks 12475 0001 E Note For more information visit the Buffalo Technology site at http Avww buffalotech com For more information visit the Techworks web site at http www techworks com In general the DIMM must have the following specifications Type 144 pin and 64 bit output CAS latency 2 Clock frequency 100 MHz or more Capacity 64 128 256 or 512 MB Height 1 25 in 31 75 mm Dram Type SDRAM 2 Bank Note There might be some DIMMs that will not work with the machine For more information call Brother Customer Service Options Installing extra memory O Hold the DIMM by the edges and align m the notches in the DIMM with the e m protrusions in the slot TOR Ont the maehirie s pewer SWIER Insert the DIMM diagonally 1 then tilt it toward the interface board until it clicks into place 2 Unplug the telephone line cord e Disconnect the interface cable from the machine and then unplug the power cord from the AC power outlet E Note Be sure to turn off the machine s power switch before you install or remove the DIMM e Remove the DIMM cover and interface
104. esolution press A or V to select Std Fine S FineOr Photo Press OK B Press OK if you don t want to change the default resolution QO Choose one of the options below B To store another Speed Dial number go to B To finish storing Speed Dial numbers press Stop Exit 58 MFC 8860DN and MFC 8870DW e Press Menu 2 3 2 e Use the dial pad to enter a three digit Speed Dial location number 001 300 Press OK Press A or V to select Fax Tel E Mail or IFAX Press OK o Choose one of the options below B Enter the number up to 20 characters when you select Fax Tel B Enter the E mail address up to 60 characters when you select E Mail or IFAX Use the chart on Entering Text on page 153 to help you enter letters Press OK If you selected E Mail and save the E mail address you can only use the E mail address when you are in Scan mode If you selected 1FAX and save the E mail address you can only use the E mail address when you are in Fax mode O Choose one of the options below B Enter the name using the dial pad up to 15 characters Press OK B Press OK to store the number or E mail address without a name O If you want to save a fax scan resolution along with the number choose one of the options below E f you selected Fax Tel in press A or V to select Std Fine S Fine or Photo Press OK and then go to Q Bi f you selected E Mail in press A or V to select B
105. f an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes US only 12 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 13 Wait until pages have exited the machine before picking them up 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty Refer all servicing to a Brother Authorized Service Center For the location of your nearest Brother Authorized Service Center please call In USA 1 800 284 4357 In Canada 1 877 BROTHER See Brother numbers on page i 95 15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions B When the power cord is damaged or frayed B If liquid has been spilled into the product E f the product has been exposed to rain or water B f the product does not operate norma
106. four patterns Make sure you choose the pattern that the telephone company gave you Q Press Stop Exit Distinctive Ring is now set to on 47 Chapter 7 Turning off Distinctive Ring Q Press Menu 2 0 2 ii e Press A or V to select of f Press OK e Press Stop Exit E Note If you turn off Distinctive Ring the machine will stay in Manua1 receive mode You will need to set the Receive Mode again See Choosing the receive mode on page 40 Caller ID Caller ID is a subscriber service offered by many telephone companies Call your telephone company for specific details Your machine can display the telephone number or name of your caller if it is available as the line rings When you pick up the handset the LCD will stop displaying this information Your machine will store it in the Caller ID memory During a call Caller ID may display one of the messages below B Out of area This message means that the call came from outside your Caller ID area B Private Call The caller has blocked their Caller ID 48 Viewing Caller ID List Your machine stores information for the last thirty calls in the Caller ID list You can view or print this list When the thirty first call comes in to the machine it replaces information about the first call a Press Menu 2 0 3 o Press A or V to select Display Press OK 3 Press A or V to scroll through the Caller ID memory to select the Caller
107. g fax messages aciei setis eio eaae e daa Deed 67 Changing the Fax Forwarding number essese eee 67 Remote fax commands uii eet a ied esed pe deca eap nean dde 68 10 Printing reports igiene mee E 69 Transmission verification re POrt cccccccceeeeeeseeeecneecaeceeeeeeeeseeseesetnisaeeess 69 israel gni H 69 aee M 70 How to printa report EE m 70 11 Polling ellen 71 Sequential polling sse nnnm 71 Polled tr nsito bir abet ete edet dye e dt aauu de bad epa dva E ades 72 Setup for polled transmit sss 72 Section Ill Copy 12 Making copies HOW O COPY Ep 74 Enteritig copy mode tendi eere terea et ek HAT Tra 74 Making a Single CODY ceteri er E Qut iere Sore e rerit eee ree pu eie ep tee 74 Making multiple copies sinrin a a aaa aaraa 74 SOP COPYING esea E E S 74 COPY OPUlONS raised E E E EA 75 Changing copy Quality 2 3 2 t neinna ainia EAER Lue ARANAN NETRANE Eea RARA 75 Changing text copy resolution sss ene 76 Enlarging or reducing the image copied seA 76 Making N in 1 copies or a poster page layout sseeeeeee 77 Duplex 2 sided copying MFC 8860DN and MFC 8870DW only 79 Sorting copies using the ADF assassini tedan nanea enne 81 Adjusting CONTASE TEE m 81 Tray Ios 82 Out of Memory message ssania e
108. gal Or Folio size was chosen as the paper size Paper Size You can use nine sizes of paper for printing copies A4 Letter Legal Executive A5 A6 B5 B6 and Folio and four sizes for printing faxes A4 Letter Legal or Folio 8 x13 When you change the size of paper in the tray you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page e Choose one of the options below B Tosetthe paper size for the MP Tray press Menu 1 3 1 B To set the paper size for Tray 1 press Menu 1 3 2 B To set the paper size for Tray 2 press Menu 1 3 3 if you installed the optional tray o Press A or V to select A4 Letter Legal Executive A5 A6 B5 B6 Folio or Any Press OK Q Press Stop Exit FY Note Any size appears only when you select the MP tray Menu 1 3 1 If you select Any for the MP Tray Paper Size You must choose MP Only for the Tray Use setting You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies You must choose one of the other available Paper Size selections for the MP tray A6 size is not available for the optional Tray 2 General setup Tray use in Copy mode You can change the priority tray that the machine will use for printing copies When you select Trays 1 Only MP Only or Tray 2 Only 1 the machine loads the paper on
109. ge The fax storage feature lets you store your received faxes in the machine s memory You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands see Retrieving fax messages on page 67 Your machine will automatically print a copy of the stored fax e Press Menu 2 5 1 o Press A or V to select Fax Storage Press OK e Press Stop Exit 63 Chapter 9 PC Fax Receive If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically You can then use your PC to view and store these faxes Even if you have turned off your PC at night or on the weekend for example your machine will receive and store your faxes in its memory The LCD will show the number of Stored faxes received for example PC Fax Msg 001 When you start your PC and the PC FAX Receiving software runs your machine transfers your faxes to your PC automatically To transfer the received faxes to your PC you must have the PC FAX Receive software running on your PC For details see PC FAX receive including when the PC is turned off in the Software User s Guide on the CD ROM If you select Backup Print On the machine will also print the fax e Press Menu 2 5 1 2 Press A or V to select PC Fax Receive Press OK e Press A or V to select the interface to which the PC is connected lt USB gt or lt Parallel gt
110. he Software User s Guide on the CD ROM B ControlCenter2 For Windows see Chapter 3 in the Software User s Guide on the CD ROM For Macintosh see Chapter 9 in the Software User s Guide on the CD ROM B Remote Setup For Windows see Chapter 5 in the Software User s Guide on the CD ROM For Macintosh see Chapter 11 in the Software User s Guide on the CD ROM B Brother PC FAX For Windows see Chapter 6 in the Software User s Guide on the CD ROM For Macintosh see Chapter 7 in the Software User s Guide on the CD ROM Wm LDAP See the Network User s Guide on the CD ROM 84 Software and Network features B Network Faxing See the Chapter 6 in the Software User s Guide on the CD ROM B Network Printing See the Network User s Guide on the CD ROM B Network Scanning For Windows see Chapter 4 in the Software User s Guide on the CD ROM For Macintosh see Chapter 10 in the Software User s Guide on the CD ROM B Wireless Network Users MFC 8870DW only For details on connecting your machine to a wireless Network see the Quick Setup Guide and Network User s Guide on the CD ROM e Note See Accessing the complete User s Guide on page 2 Appendixes Safety and Legal Options Troubleshooting and routine maintenance Menu and Features Specifications Glossary 86 97 100 136 155 167 Safety and Legal Choosing a loca
111. he scanning feature E Note Turning the lamp off regularly will reduce the lamp s life LCD Contrast You can change the contrast to make the LCD look lighter or darker e Press Menu 1 8 e Press to make the LCD darker Or press lt to make the LCD lighter Press OK Press Stop Exit 23 Security Setting Lock Setting Lock lets you set a password to stop other people from accidentally changing your machine settings Make a careful note of your password If you forget it please call Brother Customer Service While setting lock is On it is not possible to change the following settings without a password B Date Time B Station ID B Quick Dial settings B Mode Timer B Paper Type B Paper Size B Volume B Auto Daylight B Ecology E Tray Use B LCD Contrast B Security settings 24 Security features Setting up the password o Press Menu 1 9 1 e Enter a four digit number for the password Press OK e Re enter your password when the LCD shows Verify Press OK o Press Stop Exit Changing your password e Press Menu 1 9 1 ae mm iz itu ing Lock Press A or V to select Set Password Press OK Enter your four digit password Press OK Enter a four digit number for the new password Press OK Re enter your password when the LCD shows Verify Press OK oo 6 8 8 Press Stop Exit Turning Setting Lock on off If you enter the wrong pas
112. hen click User s Guide If you have not installed the software you can find the documentation by following the instructions below Turn on your PC MFC 8460N MFC 8860DN and MFC 8870DW Insert the Brother CD ROM labeled Windows into your CD ROM drive MFC 8660DN Insert the Brother CD ROM into your CD ROM drive e If the language selection screen appears click your language e If the model name screen appears click your model name The CD ROM main menu will appear Macromedia Flash Player 6 brother Top Menu e Install MFL Pro Suite We Repair MFL Pro Suite If this window does not appear use Windows Explorer to find and run the setup exe program from the root directory of the Brother CD ROM Click Documentation Click the documentation you want to read E Setup Guide Setup and software installation instructions B User s Guide 3 manuals User s Guide for stand alone operations Network User s Guide and Software User s Guide BW PaperPort User s Guide Document management software How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows General information Software User s Guide B Scanning a document using the TWAIN driver in Chapter 2 E Scanning a document using the WIA driver For Windows XP only in Chapter 2 B Using ControlCenter2 in Chapter 3 B Network Scanning For models with bui
113. hirps through the handset of an extension phone connected to another telephone wall jack just replace the handset and your machine will receive the fax If this feature is set to on but your machine does not connect a fax call when you lift the handset of an extension or external phone press the Fax Receive Code X51 C Note If you use a modem or send faxes from a computer on the same line and your machine intercepts them set easy receive to Off Make sure you are in Fax mode av e Press Menu 2 1 3 amp Press A or V to select On or Off Press OK o Press Stop Exit Receiving a fax Setting the Print Density You can adjust print density to make your printed pages darker or lighter amp Make sure you are in Fax mode amp e Press Menu 2 1 6 Press to make the print darker Or press lt to make the print lighter Press OK Press Stop Exit 43 Chapter 6 Additional receiving operations Printing a reduced incoming fax If you choose On the machine automatically reduces each page of an incoming fax to fit on one page of A4 Letter Legal or Folio size paper The machine calculates the reduction ratio by using the page size ofthe fax and your Paper Size setting Menu 1 3 e Make sure you are in Fax mode amp amp Q Press Menu 2 1 5 e Press A or V to select On or Off Press OK o Press Stop Exit 44 Duplex 2 sided printing for Fax m
114. hooses the BOOT method that best suits your needs 3 Static 4 RARP 5 gt BOOTP x DHCP E IP Address 000 255 Enter the IP address 2 000 255 g 000 255 u zm 000 255 z Subnet Mask 000 255 Enter the Subnet mask E 000 255 e 000 255 2 000 255 Gateway 000 255 Enter the Gateway address 4 000 255 F 000 255 000 255 Node Name BRN XXXXXX Enter the Node name WINS Config Auto Chooses the WINS configuration mode Static WINS Server Primary Specifies the IP address of 000 000 000 000 Secondary 000 000 000 000 the primary or secondary WINS server 147 Main Submenu Menu Selections Options Descriptions Page Menu 1 Wired 1 TCP IP 8 DNS Server Primary Specifies the IP address of the primary or secondary Continued Continued 000 000 000 000 DNS server Secondary 000 000 000 000 9 APIPA On Automatically allocates the IP address from the link OFT local address range 0 IPv6 On Enable or Disable the IPv6 protocol If you want to use off the IPv6 protocol visit http solutions brother com for more information 2 Ethernet Auto Chooses the Ethernet link mode 100B FD 100B HD 10B FD P 5 10B HD amp 3 3 Set to 1 Reset 1 Yes Restore the wired network a Default setting to factory default m 5 2 No S Q S 2 Exit s z a 4 Wired On Enabl 3 nable Off p T E o Q 2 wLA
115. iai aai AAAA AAAA aAA EAA EAN 82 Section IV Software 13 Software and Network features Software and Network features essssssssseeeneeenenenern nennen nennen enn nas 84 Section V Appendixes A Safety and Legal Choosing a location Lee eie I eee eter een tn een e ieee RUE 86 To use the machine Safely essare AAA E aE 87 Important information aoc ee rn retentis roe tite tee dee tee dod rita eda E roten eri at 90 Standard telephone and FCC Notices cccccceceeeeeeeeeeeececeeeeeeeeeeeeeeeeees 90 Industry Canada Compliance Statement Canada only 93 Disconnect device 3 eie iei ce ha fioul ae evan 93 LAN CONMGCHOM 222s m 93 International ENERGY STAR Compliance Statement ss 93 Laser Salo ML 94 FDA regulations pena a a a A 94 Important safety instructions 95 jrrura ce 96 B Options OPMS m 97 Optional Paper Tray LT 5300 sssssssseeenee emere 98 Memory Board oig tnde tere t Eie cipi es ensi euet as deed da 98 Bcc 98 Installing extra memory eesseeeeeeceeeneeee ene nnne 99 C Troubleshooting and routine maintenance Trouble sliootltig oio ict deett ee gerer rt euet 100 If you are having difficulty with your machine eeeeeeeee 100 Improving the print quality
116. ically answer every call as a fax Fax Tel Fax Tel mode helps you automatically manage incoming calls by recognizing whether they are fax or voice calls and dealing with them in one of the following ways Faxes will be automatically received B Voice calls will start the F T ring to tell you to pick up the line The F T ring is a fast double ring made by your machine Also see F T Ring Time on page 42 and Ring Delay on page 42 Manual Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring Receive feature To receive a fax in manual mode press Start when you hear fax tones short repeating beeps You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine Also see Easy Receive on page 43 Receiving a fax External TAD External TAD mode lets an external answering device manage your incoming calls Incoming calls will be dealt with in one of the following ways E Faxes will be automatically received B Voice callers can record a message on the external TAD For more information see Connecting an external TAD telephone answering device on page 49 41 Chapter 6 Receive Mode settings Ring Delay The ring delay sets the number of times the machine rings before itanswersin Fax Only and Fax Tel modes If you have extension phones on the same line as the machine or subscribe to the telephone company s
117. ing 390 stations Automatic Redial Yes 1 time after 5 minutes Auto Answer 0 1 2 3 or 4 rings Communication Source Public switched telephone network Memory Transmission Up to 600 1 500 pages Out of Paper Reception Up to 600 500 pages 1 Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 2 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution JBIG code Specifications and printed materials are subject to change without prior notice 157 Copy Color Monochrome Duplex Copying Single Sided Document Size 2 Sided Duplex Document Size MFC 8860DN and MFC 8870DW only Multiple Copies Reduce Enlarge Resolution First Copy Out Time 1 158 Monochrome Yes MFC 8860DN and MFC 8870DW only ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Height 5 8 to 14 in 148 0 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 14 in 355 6 mm Copy Width Max 8 32 in 211 3 mm ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Height 5 8 to 11 7 in 148 0 to 297 0 mm Stacks or Sorts up to 99 pages 25 to 400 in increments of 1 Up to 1200 x 600 dpi 1 Approx 10 5 seconds When making a copy from the scanner glass in text quality mode at the 100 ratio Scan Color Monochro
118. ions below If you selected Black amp White in select the file format TIFF or PDF that will be used to send to your PC If you selected Color in select the file format PDF or JPEG that will be used to send your PC Choose one of the options below B To store another One Touch number go to B To finish storing One Touch numbers press Stop Exit C Note When you do a broadcast and you have saved a scan profile along with the number or E mail address the scan profile of the One Touch Speed Dial or Group number you chose first will be applied to the broadcast When you create a group or broadcast using Scan to E mail only B W200x100 and B W200dpi are available The file format can be TIFF or PDF 57 Chapter 8 Storing Speed Dial numbers You can store your frequently used numbers as Speed Dial numbers The machine can store 300 Speed Dial numbers MFC 8460N and MFC 8660DN e Press Menu 2 3 2 o Use the dial pad to enter a three digit Speed Dial location number 001 300 Press OK Enter the phone or fax number up to 20 characters Press OK o Choose one of the options below B Enter the name using the dial pad up to 15 characters Use the chart on Entering Text on page 153 to help you enter letters Press OK B Press OK to store the number without a name O If you want to save a fax resolution along with the number choose one of the options below B To store the fax r
119. jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 and a third RJ14 jack Lines 1 and 2 If your machine is on Line 1 plug the machine into L1 ofthe triplex adapter If your machine is on Line 2 plug it into L2 of the triple adapter Installing machine external two line TAD and two line telephone When you are installing an external two line telephone answering device TAD and a two line telephone your machine must be isolated on one line at both the wall jack and at the TAD The most common connection is to put the machine on Line 2 which is explained in the following steps The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other labeled L2 You will need at least three telephone line cords the one that came with your machine and two for your external two line TAD You will need a fourth line cord if you add a two line telephone Place the two line TAD and the two line telephone next to your machine Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the back of the machine Plug one end of the first telephone line c
120. jams B Avoid touching the printed surface of the paper immediately after printing B Use long grain paper with a neutral Ph value and a moisture content of approx 5 Recommended media To get the best print quality we suggest using the following paper Paper Type Item Plain paper Xerox 4200DP 20 Ib Hammermill Laser Paper 24 Ib Xerox Premier 80 g m Xerox Business 80 g m M real DATACOPY 80 g m Recycled paper Xerox Recycled Supreme Transparency 3M CG 3300 Labels Avery laser label 5160 Avery laser label L7163 Loading documents and paper Handling and using media E Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat B Avoid touching either side of transparencies as this can decrease the print quality B Only use transparencies recommended for laser printing B Only use sharply creased envelopes Do not use any of the following paper as they will cause paper feed problems damaged coated curled wrinkled highly textured irregularly shaped or paper that has previously been printed on by a printer 1 1 0 08 in 4 mm or longer 13 Chapter 2 Paper capacity of the paper tray Paper size Paper types No of sheets Paper Tray A4 Letter Legal Plain paper Recycled up to 250 Tray 1 Executive AS A6 BS paper and Bond paper 20 Ib 80 g m2
121. ke sure you are in Fax mode amp oo 6 6 Phone services and external devices Press Menu 2 1 4 Press A or V to select On or Off Press OK If you selected On in enter the new Fax Receive Code Press OK Enter the new Telephone Answer Code Press OK Press Stop Exit 53 How to Dial Manual dialing Use the dial pad to enter all the digits of the telephone number One Touch dialing Press the One Touch key that stores the number you want to call To dial One Touch numbers 21 to 40 hold down Shift as you press the One Touch key 54 Dialing and storing numbers Speed Dialing Hold down Shift as you press Search Speed Dial and then enter the three digit Speed Dial number Search Redial Hook Resolution Speed Dial Pause Fax Three digit number OH Note If the LCD shows Not Registered when you enter a One Touch or a Speed Dial number it means that a number is not stored there Search You can search alphabetically for names you have stored in the One Touch and Speed Dial memories e Press Search Speed Dial e Press the dial pad key for the first letter of the name Use the chart on Entering Text on page 153 to help you enter letters Press OK Press A or V to scroll until you find the name you are looking for Press OK ue Note You can press Resolution to change the displayed resolution o Press Start Search Redial Hook Resolution Sp
122. king multiple copies clean the drum unit see Cleaning the drum unit on page 127 If the print quality still has not improved you need to install a new drum See White Spots on black text Replacing the drum unit DR 520 on page 131 and graphics at 3 7 in 94 mm intervals d Black Spots at 3 7 in 94 mm intervals W Make sure that you use paper that meets our specifications See Acceptable paper and other media on page 12 ABCDEFG abcdefghijk ABC abcde 0123 W f you use label sheets for laser printers the glue from the sheets may sometimes stick to the OPC drum surface Clean the drum unit See Cleaning the drum unit on page 127 W Do not use paper that has clips or staples because they will scratch the f f the d Black toner marks across the SOOO IH page W Ifthe unpacked drum unit is in direct sunlight or room light the unit may be damaged W The drum unit may be damaged Put in a new drum unit See Replacing the drum unit DR 520 on page 131 107 Examples of poor print quality Recommendation D abcdefghijk abcde White lines across the page Make sure that you use paper that meets our specifications A rough surfaced paper or thick print media can cause the problem See Acceptable paper and other media on page 12 Make sure that you choose the proper media type in the printer driver or in the machine s Paper Type m
123. l be lost without notification When Secure Function Lock is on you can only use 21 Contrast 26 Polled TX0r27 Coverpg Setup in the Fax menu If Fax Tx is disabled you can not use any function in the Fax menu Polling Receive is enabled only when the both Fax Tx and Fax Rx are enabled 25 Chapter 4 Setting the password for the administrator The password you set in these steps is for the administrator This password is used to set up users and to turn Secure Function Lock on or off See Setting up restricted users on page 27 and Turning Secure Function Lock on on page 27 Press Menu 1 9 2 Enter a four digit number for the password Press OK Re enter the password when the LCD shows Verify Press OK Press Stop Exit 26 Setting up the Public user You can set up the Public user Public users do not need to enter a password e Note You must disable at least one function e Press Menu 1 9 2 is ii eam o Press A or V to select Setup User Press OK e Enter the administrator password Press OK Press A or V to select Public Press OK Press A or V to select Enable or Disable for Fax Tx Press OK After you have set Fax Tx repeat this step for Fax Rx Copy Scan and PCprint 1 Press OK 1 You can set PCprint for only the Public user Press Stop Exit Setting up restricted users You can set up users with restrictions and a password eb Press Menu
124. ld re record the OGM to include it Special line considerations Roll over phone lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy The calls are usually passed down or rolled over to the next available phone line in a preset order Your machine can work in a roll over system as long as it is the last number in the sequence so the call cannot roll away Do not put the machine on any ofthe other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does not have a fax machine Your machine will work best on a dedicated line 50 Two line phone system A two line phone system is nothing more than two separate phone numbers on the same wall outlet The two phone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your machine See Easy Receive on page 43 Converting telephone wall outlets There are three ways to convert to an RJ11 jack The first two ways may require assistance from the telephone company You can change the wall outlets from one RJ14
125. ll be sent as one fax to save transmission time e Make sure you are in Fax mode e Press Menu 2 2 4 e Press A or V to choose On or Off Press OK o Press Stop Exit 38 Checking and canceling waiting jobs Check which jobs are still waiting in the memory to be sent If there are no jobs the LCD will show No Jobs Waiting You can cancel a fax job that is stored and waiting in the memory Press Menu 2 6 The number of jobs still to be sent will be displayed o Choose one of the options below B Press A or V to scroll though the waiting jobs press OK to select a job and then press 1 to cancel it E Press 2 to exit without canceling 3 When you have finished press Stop Exit Sending a fax manually Manual transmission Manual transmission lets you hear the dialing ringing and fax receiving tones while sending a fax aD Make sure you are in Fax mode amp amp Load your document Press Hook and listen for a dial tone Or pick up the handset of the external phone and listen for a dial tone o Dial the fax number you want to call When you hear the fax tone press Start Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang Ask the other party to wait for fax tones beeps and then to press the Start or Send key before hanging up Load your document c E Press Start Make
126. lly when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation B f the product has been dropped or the cabinet has been damaged B f the product exhibits a distinct change in performance indicating a need for service 16 To protect your product against power surges we recommend the use of a power protection device Surge Protector 17 To reduce the risk of fire electric shock and injury to people note the following B Do not use this product near appliances that use water a swimming pool or in a wet basement B Do not use the machine during an electrical storm there is the remote possibility of an electrical shock If you have connected a phone do not use it to report a gas leak in the vicinity of the leak Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother International Corporation Windows and Microsoft are registered trademarks of Microsoft in the U S and other countries Macintosh and TrueType are registered trademarks of Apple Computer Inc PaperPort is a registered trademark of ScanSoft Inc Presto PageManager is a registered trademark of NewSof
127. lothes wipe or wash it off with cold water at once Replacing periodic maintenance parts The periodic maintenance parts will need to be replaced regularly to maintain the print quality The parts listed below will have to be replaced after printing approximately 100 000 pages Please call Brother Customer Service when the following messages appear on the LCD LCD message Description Replace PF Replace paper feeding kit for KitMP MP tray Replace PF Replace paper feeding kit for Kitl Tray 1 Replace PF Replace paper feeding kit for Kit2 Tray 2 Replace Fuser Replace fuser unit Replace Laser Replace laser unit Packing and shipping the machine When you transport the machine use the packing materials that came with your machine If you do not pack the machine properly you could void your warranty The machine should be adequately insured with the carrier Turn off the machine s power switch e Unplug the machine from the telephone wall jack e Unplug all the cables and AC power cord from the machine Troubleshooting and routine maintenance o Push the Scanner Lock Lever down to lock the scanner This lever is located on the left of the scanner glass caution Damage caused to your machine by failure to lock the scanner before packing and shipping may void your warranty 5 Open the front cover QO Take out the drum unit and toner
128. lt in network support in Chapter 4 PaperPort User s Guide B Instructions for scanning directly from ScanSoft PaperPort How to find Internet FAX instructions MFC 8860DN and MFC 8870DW only You can find the instructions in the Network User s Guide on the CD ROM Chapter 1 Viewing Documentation Macintosh q Turn on your Macintosh MFC 8460N MFC 8860DN and MFC 8870DW Insert the Brother CD ROM labeled Macintosh into your CD ROM drive MFC 8660DN Insert the Brother CD ROM into your CD ROM drive e The following window will appear eoo EF MFL Pro Suite o Start Here OS 9 1 9 2 Start Here OSX Readme html Documentation Brother Solutions Center On Line Registration 1 M 4 Double click the Documentation icon If the language selection screen appears double click your language Double click the documentation you want to read B Setup Guide Setup and Software installation instructions B User s Guides 3 manuals User s Guide for stand alone operations Network User s Guide and Software User s Guide How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide B Scanning from a Macintosh in Chapter 8 For Mac OS 9 1 9 2 Mac OS X 10 2 4 or greater B Using ControlCenter2 in Chapter 9 For Mac OS X 10 2 4 or greater on page 148 E Network Scanning in Chapter 10 For
129. lt setting is Off e Press Menu 1 6 1 e Press A or V to choose On or Of f Press OK e Press Stop Exit iR Note We do not recommend Toner Save for printing Photo or Gray Scale images Sleep time Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle You can choose how long the machine must be idle from 00 to 99 minutes before it goes into sleep mode When the machine receives a fax computer data or makes a copy the timer will be reset The default setting is 05 minutes While the machine is in sleep mode the LCD will display S1eep When printing or copying in sleep mode there will be a short delay while the fuser warms up Press Menu 1 6 2 e Enter the length of time the machine is idle before entering sleep mode 00 to 99 Press OK e Press Stop Exit To turn off sleep mode press Secure and Job Cancel at the same time in Press A or V to select Of f or On Press OK E Note When you turn off sleep mode the setting will take effect the next time the machine copies prints or is turned off and on General setup Turning off the scanner lamp The scanner lamp stays on for 16 hours before automatically switching off to preserve the life of the lamp and reduce power consumption To turn the scanner lamp off manually press the lt and gt keys simultaneously The scanner lamp will remain turned off until the next time you use t
130. ly Paper is jammed in the duplex tray MFC 8660DN MFC 8860DN and MFC 8870DW only ep Press the cover release lever to open the front cover e Pull the duplex tray completely out of the machine o Take out the drum unit and toner cartridge assembly Pul the jammed paper out of the machine or the duplex tray 121 e Hold down the lock lever on the right and take the toner cartridge out of the drum unit Take out the jammed paper if there is any inside the drum unit o Put the toner cartridge back into the drum unit until you hear itlock into place If you put itin properly the lock lever will lift automatically o Put the drum unit and toner cartridge assembly back in the machine Close the front cover 122 Routine maintenance o CAUTION The drum unit contains toner so handle it carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once Cleaning the outside of the machine caution Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel Clean the outside of the machine as follows L1 Pull the paper tray completely out of the machine e Wipe the outside of the machine with a soft cloth to remo
131. ly from that tray If the selected tray is out of paper No Paper will appear on the LCD Insert the paper in the empty tray To change the tray setting follow the instructions below e Press Menu 1 7 1 o Press A or V to select Tray 1 Only Tray 2 Only MP Only MP gt T1 gt T2 or T1 gt T2 1 gt MP Press OK 1 Trayd2 Only or T2 appears only if the optional tray is installed Press Stop Exit E4 Note When loading the documents from the ADF and MP gt T1 gt T2 or T1 gt T2 gt MP is selected the machine looks for the tray with the most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray When using the scanner glass your document is copied from the higher priority tray even if more suitable paper is in another paper tray 19 Chapter 3 Tray use in Fax mode You can change the default tray that the machine will use for printing received faxes Selecting T1 T2 1 gt MP will let your machine take paper from Tray 1 first before the MP tray MP T1 T2 will take paper from the MP tray first E Note You can use four sizes of paper for printing faxes A4 Letter Legal or Folio When a suitable size is not in any of the trays received faxes will be stored in the machine s memory and Check Paper Size Will appear on the LCD For details see Check Paper Size on page 112 If the tray is out of paper and receiv
132. me Duplex Scanning TWAIN Compliant WIA Compliant Color Depth Resolution Single Sided Document Size 2 Sided Duplex Document Size MFC 8860DN and MFC 8870DW only Scanning Width Gray Scale 1 Specifications Yes Yes MFC 8860DN and MFC 8870DW only Yes Windows 98 98SE Me 2000 Professional XP Windows NT Workstation Version 4 0 Mac OS 9 1 9 2 Mac OS X 10 2 4 or greater Yes Windows XP 24 bit color Up to 19200 x 19200 dpi interpolated i Up to 600 x 2400 dpi optical ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Height 5 8 to 14 in 148 0 to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 14 in 355 6 mm ADF Width 5 8 to 8 5 in 148 0 to 215 9 mm ADF Height 5 8 to 11 7 in 148 0 to 297 0 mm Max 8 35 in 212 mm 256 levels Maximum 1200 x 1200 dpi scanning with the WIA driver in Windows XP resolution up to 19200 x 19200 dpi can be chosen by using the Brother scanner utility 2 When using the scanner glass 159 Print Emulation Printer Driver Resolution Print Speed Duplex Printing First Print 1 2 Interfaces Parallel USB LAN cable Wireless LAN MFC 8870DW only 1 1 1 interface 160 PCL6 BR Script PostScript Level 3 IBM9 Proprinter XL Epson FX 850 Brother GDI Graphic Device Interface printer driver support for Windows 98 98SE Me 2000 Professional XP Windows NT Workstation Version 4 0
133. n and added One Touch or Speed Dial numbers that are stored as IFAX you cannot select S Fine When you create a group or broadcast using Scan to E mail only B W200x100 and B W200dpi are available The file format can be TIFF or PDF o Select the file format TIFF or PDF that will be used to send to your computer D Do one of the following B To store another group for broadcasting go to 6 B To finish storing groups for broadcasting press Stop Exit Dialing access codes and credit card numbers You can combine more than one Quick Dial number when you dial This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier For example you might have stored 555 on Speed Dial 003 and 7000 on Speed Dial 002 You can use them both to dial 555 7000 if you press the following keys Hold down Shift as you press Search Speed Dial 003 Hold down Shift as you press Search Speed Dial 002 and Start Numbers can be added manually by entering them on the dial pad Hold down Shift as you press Search Speed Dial 003 7001 on the dial pad and Start This would dial 555 7001 You can also add a pause by pressing the Redial Pause key Dialing and storing numbers Pause Press Redial Pause to insert 3 5 seconds pause between numbers You can press Redial Pause as many times as needed to increase the length of the pause Tone or Pulse For Canada only If
134. n Fax Tel mode 30 Secs 40 Secs 70 Secs 3 Easy Receive On Receives fax messages 43 Off without pressing Start 4 Remote Codes on X51 51 Allows you to answer all 53 calls at an extension or off external phone and use codes to turn the machine on or off You can personalize these codes 5 Auto On Cuts the size of incoming 44 Reduction off faxes 6 Print Density E Makes printouts darker or 43 E mA lighter OOHO rm E 7 Polling RX Sets up your machine to 71 poll another fax machine 8 Fax Rx Stamp On Prints the received time 45 x and date on the top of the Off received faxes 9 Duplex On Prints received faxes on 44 MFC 8860DN and off both sides of the paper MFC 8870DW only 141 Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 2 Setup Send 1 Contrast Auto Changes the lightness or 35 Continued In Fax mode only Light darkness ot faxes you send Dark 2 Fax Standard Sets the default resolution 35 Resolution f for outgoing faxes Fine S Fine Photo 3 Delayed Fax Sets the time of day in 24 37 hour format that the delayed faxes will be sent 4 Batch TX On Combines delayed faxes 38 off going to the same fax number at the same time of day into one 5 Real Time TX Next Fax On Sends a fax without using 36 Next Fax Off the memory On off 6 Polled TX On Sets up your machine with 72 4 a documentto be retrieved Off
135. n hear the fan in the machine spinning and that the exhaust outlet isn t blocked by something If the fan is spinning remove any obstacles that surround the exhaust outlet and then leave the machine turned on but do not use it for several minutes If the fan is not spinning follow the suggestions below Turn off the machine s power switch and then turn it on again If the error message continues leave the machine for several minutes and then try it again The machine can be turned off for up to 4 days without losing faxes stored in the memory Cover is Open The front cover is not closed completely Close the front cover of the machine The fuser cover is not closed completely or the paper is jammed at the fuser unit Open the back cover and then open the fuser cover Remove the jammed paper if there is any and then close the fuser cover and the back cover Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not inserted or fed properly or the document scanned from the ADF was too long See Document jams on page 117 or Using the ADF on page 11 112 Troubleshooting and routine maintenance Error Message Cause Action DR Mode in Use The machine is set to Distinctive Ring mode You can not change the Receive Mode from Manual to another mode Set Distinctive Ring t
136. n the white gear on the drum as you check the surface of the OPC drum 1 o When you find the substance on the drum surface that matches the print sample gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol Troubleshooting and routine maintenance o CAUTION The OPC drum is photosensitive so do not touch it with your fingers Do not use a scrubbing or wiping motion because this might damage the drum DO NOT clean the surface of the OPC drum with a sharp object such as a ball point pen because this might cause permanent damage to the drum unit 127 Replacing the toner cartridge TN 550 TN 580 The TN 580 toner cartridge can print approximately 7 000 pages using a high yield toner cartridge When the toner cartridge is running low the LCD shows Toner Low The machine is supplied with a standard TN 550 toner cartridge that must be replaced after approximately 3 500 pages Actual page count will vary depending on your average type of document i e standard letter detailed graphics fZ Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low Warning Discard the used toner cartridge according to local regulations keeping it separate from domestic waste Be sure to seal up the toner cartridge tightly so that toner powder does not spill out of the cartridge If you have questions call your local waste di
137. ng 42 S Safety Instructions sssssusss 95 Scanner glass using s 12 Scanning See Software User s Guide on the CD ROM Search Speed Dial key 54 55 60 Secure Key cicer siege ced eet oe 8 Security Secure Function Lock 25 administrator password 26 Public user 14er 26 restricted users sssssss 27 Setting LOCK inei eerte ecd 24 Serial Number how to find See inside front cover Shipping the machine 133 Sleep Time petisie ie 23 Sic aT 81 Speed Dial CHANGING i cri ete og 59 Setting up erected 58 USINO M H 54 T TAD telephone answering device connecting sss 49 extemal eeeeessseeeeeeene 40 51 OGM ssseeeemeemenen rennen 50 with two line jack ecese 51 Temporary copy settings 75 Text entering sssseeseesess 153 Toner cartridge replacing 128 Transparencies usuess 14 15 Tray Select key sss 82 Tray use setting COD citet derent efron e eoi EE 19 rp e 20 oj rin PC aaaea Aee ainan 20 Troubleshooting ssssss 100 document jam e 117 error messages on LCD 112 if you are
138. nnections The external TAD must be plugged into the back of the machine into the jack labeled EXT Your machine cannot work properly if you plug the TAD into a wall jack unless you are using Distinctive Ring 0 Plug the telephone line cord from the telephone wall jack into the back of the machine in the jack labeled LINE e Plug the telephone line cord from your external TAD into the back of the machine in the jack labeled EXT Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its handset jack Set your external TAD to four rings or less The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD Set the TAD to answer calls Set the Receive Mode to External TAD See Choosing the receive mode on page 40 oo O6 49 Chapter 7 Recording an outgoing message e Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for fax tones e Limit your speaking to 20 seconds e End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 51 and Start E Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving then you shou
139. ns marked on the product 4 Unplug this product from the wall outlet before cleaning inside of the machine Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 5 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 6 Slots and openings in the cabinet at the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided 7 This product should be connected to an AC power source within the range indicated on the rating label Do NOT connect it to a DC power source If you are not sure contact a qualified electrician 8 This product is equipped with a 3 wire grounded plug This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet Do not defeat the purpose of the grounded plug 9 Use only the power cord supplied with this machine 10 Do not allow anything to rest on the power cord Do not place this product where people can walk on the cord 11 I
140. nt access to 40 previously stored numbers Shift Lets you access One Touch numbers 21 to 40 when held down Status LED The LED will flash and change color depending on the machine status LCD Displays messages to help you use your machine Menu keys Menu Accesses the main menu Clear Back Deletes entered data or lets you exit the menu OK Selects a setting 4or Scrolls backwards or forwards through menu selections Changes the volume when in fax or standby mode AorWV Scrolls through the menus and options MFC 8460N MFC 8660DN MFC 8860DN and MFC 8870DW have similar control keys 2 3 0 0 D 0 0 0 Ooooooooooooooooopjy 00oooooO90 ooooooooooooooood MFC 8870DW Redial Pause 5 Dial pad Used to enter telephone and fax numbers or to enter text The key temporarily switches the dialing mode from Pulse to Tone during a telephone call For Canada only 6 Stop Exit Stops an operation or exits from a menu 7 Start Starts sending a fax copying or scanning 3 0 0 D 0 0 OOcoOooooocooooooooooppm 00000000 Duplex 8 Copy keys Duplex MFC 8860DN and MFC 8870DW only You can choose Duplex to copy on both sides of the paper Contrast Quality MFC 8860DN and MFC 8870DW only Lets you change the quality or contrast for the next copy Contrast MFC 8460N and MFC 8660DN only Lets you change the contrast for the next copy Quality MFC 8460N and MFC 8660DN only
141. o Tray The paper tray is not completely Close the paper tray properly closed Not You tried to access a One Touch or Set up the One Touch or Speed Dial number Registered Speed Dial number that is not See Storing One Touch dial numbers on page programmed 56 and Storing Speed Dial numbers on page 58 113 Error Message Cause Action Out of Memory The machine s memory is full Fax sending or copy operation in progress Do one of the following B Press Start to send or copy the scanned pages W Press Stop Exit and wait until the other operations in progress finish and then try again E Clear the data from the memory See Out of Memory message on page 39 or page 82 Printing operation in process Do one of the following BW Reduce print resolution See Advanced tab in the Software User s Guide on the CD ROM E Clear the faxes from the memory See Out of Memory message on page 82 Back Paper Jam The paper is jammed in the back of the machine See Paper jams on page 118 Duplex Paper Jam The paper is jammed in the duplex tray See Paper jams on page 118 Inside Paper Jam The paper is jammed inside the machine See Paper jams on page 118 MPTray Paper Jam The paper is jammed in the MP tray of the machine See Paper jams on page 118 Trayl Paper Jam Paper Jam The paper is jammed in the paper tr
142. o of See Turning off Distinctive Ring on page 48 End Drum Near The drum unit is near the end of its life Use the drum unit until you have a print quality problem then replace the drum unit with a new one See Replacing the drum unit DR 520 on page 131 The drum counter was not reset when a new drum was installed 1 Open the front cover and then press Clear Back 2 Press 1 to reset Duplex Disabled The duplex tray is not installed properly Remove the duplex tray and install it again Dust on Drum The primary corona wire on the drum unit needs to be cleaned Clean the primary corona wire on the drum unit See Cleaning the corona wire on page 126 Fuser Error The temperature of fuser unit does Turn the power switch off wait a few seconds not rise at a specified temperature and then turn it on again Leave the machine for within specified time 15 minutes with the power on The machine can The fuserunibis tos hot be turned offfor up to 4 days without losing faxes stored in the memory See Checking if the machine has faxes in its memory on page 116 No Paper The machine is out of paper or Do one of the following paper is not properly loaded in the E Refill the paper in the paper tray or MP tray paper tray E Remove the paper and load it again No The number you dialed does not Verify the number and try again Response Busy answer or is busy N
143. ode e ERE RE dens 20 Tray use in Print mode ssssessssee eee emere 20 Volume ESIubrme 21 Ring VOU UNG oe ris Sosy ce 21 Beeper volume i iiaii aa ii ee deuda Rc dad 21 Speaker volume ssssssssssssssssssseeene eren enr nn nnns enne 21 Automatic daylight savings time sssse ee tee aeaeeaeeeeeeeeeneeeneaa 22 Ecology features sse ener TELERA nter nnns 22 TORNS SAVE 22 NIIIZOBU c 23 Turning off the scanner lamp eeesesssessseseeseee eene 23 ene ir PH 23 vii 4 Security features IUE 24 OWING LOCK CETERI 24 Secure FuliclionilO6K eene ent toties eet esee e suc se Pone dece e dudduuns ea edid dcus 25 Section Il Fax 5 Sending a fax Entering fax mode eoi rete eile ett evucent an nil eee oae deus ddidet e a Due ecd da 30 Sending a single sided fax from the ADF ssssse 30 Sending a 2 sided fax from the ADF MFC 8860DN and MFC 8870DW only seeee 30 Sending a fax from the scanner glass sssse 31 Faxing legal size documents from the scanner glass sssussss 31 Canceling a fax in progress ssssssssseeene emen 31 s jer le e ome EEUU 32 Canceling a Broadcast in progress ssessssen 32 Additional sending o
144. ode MFC 8860DN and MFC 8870DW only If you set Duplex to On for fax receive the machine will print received faxes on both sides of the paper You can use A4 Letter Legal or Folio 8 x13 size of paper for this function amp Make sure you are in Fax mode o Press Menu 2 1 9 e Press A or V to choose On or O f Press OK o Press Stop Exit ER Note When you turn Duplex on the auto reduction feature is also turned on Setting the Fax Receive Stamp You can set the machine to print the received date and time in the top center of each received fax page ep Make sure you are in Fax mode amp amp o Press Menu 2 1 8 e Press A or V to choose On or Off Press OK o Press Stop Exit ue Note Thereceived time and date will not appear when using Internet Fax MFC 8860DN and MFC 8870DW only Make sure you have set the current date and time in the machine Receiving a fax Receiving a fax at the end of a conversation At the end of a conversation you can ask the other party to send you a fax before you both hang up 0 Ask the other person to place the document in their machine and to press Start or Send key e When you hear the CNG tones slowly repeating beeps press Start Replace the external handset Printing a fax from the memory If you are using the Fax Storage feature Menu 2 5 1 you can still print a fax from the memory when you are at yo
145. of transmission and whether the transmission was successful shown as OK If you select On or On Image the report will print for every fax you send If you send a lot of faxes to the same place you may need more than the job numbers to know which faxes you must send again Selecting On Image or Of f Image will print a section of the fax s first page on the report to help you remember When the verification report is turned Of f or to Of f Image the report will only print if there is a transmission error ep Press Menu 2 4 1 e Press A or V to select On On Image Off or O Image Press OK Q Press Stop Exit Printing reports Fax journal You can set the machine to print a fax journal activity report at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days The default setting is Every 50 Faxes this means that your machine will print the journal when the machine has stored 50 jobs If you setthe interval to Of you can still print the report by following the steps on the next page Press Menu 2 4 2 o Press A or V to choose an interval Press OK If you choose 7 days you will be asked to choose a day when you want the 7 day countdown to begin eo Enter the time to begin printing in 24 hour format Press OK For example enter 19 45 for 7 45 PM o Press Stop Exit If you select 6 12 24 hours 2 or 7 days the machine will print the report at
146. ont sizes within your application W Add more memory See Installing extra memory on page 99 The headers or footers appear when the document displays on the screen but they do not show up when it is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this The machine does not print on both sides of the paper even though the printer driver setting is Duplex MFC 8860DN and MFC 8870DW only Check the paper size setting in the printer driver You need to select A4 Letter Legal or Folio The machine is not printing or has stopped printing and the machine s status LED is yellow Press Job Cancel As the machine cancels the Job and clears it from the memory it may produce an incomplete printout Scanning Difficulties Difficulties Suggestions TWAIN errors appear while scanning Make sure that the Brother TWAIN driver is chosen as the primary source In PaperPort click File Scan and choose the Brother TWAIN driver Software Difficulties Difficulties Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the same The machine does not print from Ado
147. ord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1 or L1 L2 jack of the two line TAD Plug one end of the second telephone line cord for your TAD into the L2 jack of the two line TAD Plug the other end into the EXT jack on the left side of the machine 1 L1 L2 L1 L2 L1 L2 L1 L2 Ext Line 3 4 Triplex Adapter Two Line Phone External Two Line TAD Machine hk OD Phone services and external devices You can keep two line telephones on other wall outlets as always There are two ways to add a two line telephone to the machine s wall outlet You can plug the telephone line cord from the two line telephone into the L1 L2 jack of the triplex adapter Or you can plug the two line telephone into the TEL jack of the two line TAD Multi line connections PBX We suggest you ask the company who installed your PBX to connect your machine If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX Any difficulties with sending or re
148. ou can also change the volume through the menu by following the instructions below e Press Menu 1 4 1 e Press A or V to select Of f Low Med or High Press OK eo Press Stop Exit Beeper volume When the beeperis on the machine will beep when you press a key make a mistake or after you send or receive a fax You can select a range of volume levels from High to Off e Press Menu 1 4 2 e Press A or V to select Of f Low Med or High Press OK L3 Press Stop Exit General setup Speaker volume You can select a range of speaker volume levels from High to Of f To adjust the speaker volume follow the instructions below p Press Fax e Press Hook e Press xp 4 or gt lt This setting will stay until you change it again You can also change the volume through the menu by following the instructions below e Press Menu 1 4 3 o Press A or V to select O Low Med or High Press OK e Press Stop Exit 21 Chapter 3 Automatic daylight savings time You can set the machine to change automatically for Daylight Savings Time It will set itself forward one hour in the Spring and back one hour in the Fall e Press Menu 1 5 im Auto Daulight o Press A or V to select On or Off Press OK Press Stop Exit 22 Ecology features Toner save You can save toner using this feature When you set toner save to On print appears lighter The defau
149. our machine divides your document into sections then enlarges the sections so you can assemble them into a poster If you want to print a poster use the scanner glass Important B Please make sure the paper size is set to Letter A4 Legal or Folio E P means Portrait and L means Landscape B You can not use the Enlarge Reduce setting with the N in 1 and poster features B You can only make one poster copy at a time Making copies q Make sure you are in Copy mode Load your document Use the dial pad to enter the number of copies up to 99 Press N in 1 Press Aor V toselect2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 or Off 1 in 1 Press OK QO Press Start to scan the page If you are making a poster or placed the document in the ADF the machine scans the pages and starts printing If you are using the scanner glass L7 After the machine scans the page press 1 to scan the next page Place the next page on the scanner glass Press OK Repeat and for each page of the layout After all the pages have been scanned press 2 in to finish 77 Chapter 12 If you are copying from the ADF Insert your document face up in the direction shown below m 2 in 1 P 814 8 1 B m 2in1 L 1 4
150. p a s m 4 in 1 P Ag x e wt Egar m 4in1 L 1 21l3 4 EB If you are copying from the scanner glass Insert your document face down in the direction shown below m 2 in 1 P 4 soe uA e m 2in1 L i e E m 2 78 m 4 in 1 P Z 4 it c dw ajo 4 B 4in1 L E T S ee Z 3 t E gt 214 B Poster 3x3 You can make a poster size copy of a photograph Duplex 2 sided copying MFC 8860DN and MFC 8870DW only If you want to use the duplex copy feature load your document in the ADF E 2 sided 1 sided Portrait 1 Duplex Copy B 1 sided 2 sided Portrait 1 2 Landscape 1 1 2 B 2 sided 2 sided Portrait 1 Landscape 1 1 1 2 Landscape 1 gt 1 2 Making copies q Make sure you are in Copy mode o Load your document e Use the dial pad to enter the number of copies up to 99 o Press Duplex and A or V to select lsided 2sided 2sided 2sidedor 2sided 1sided Press OK O Press Start to scan the document E Note Duplex copy using a 2
151. per 3 Tray 2 Thin Sets the type of paper in 18 This menu only Plain the optional paper tray 2 o disk Thicker Recycled Paper 138 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 1 General Setup Continued 3 Paper Size 1 MP Tray A4 Letter Legal Executive A5 A6 B5 B6 Folio Any Sets the size of the paper in the MP tray 19 2 Tray 1 A4 Letter Legal Executive A5 A6 B5 B6 Folio Sets the size of the paper in the paper tray 19 3 Tray 2 This menu only appears if you have the optional tray 2 A4 Letter Legal Executive A5 B5 B6 Folio Sets the size of the paper in the optional paper tray 2 19 4 Volume 1 Ring Off Med High Adjusts the ring volume 21 2 Beeper Off Med High Adjusts the volume level of the beeper 21 3 Speaker Off Med High Adjusts the speaker volume 21 139 Main Menu Submenu Menu Selections Options Descriptions Page 1 General Setup Continued 5 Auto Daylight On Of Changes for Daylight Savings Time automatically 22 6 Ecology 1 Toner Save On Off Increases the page yield of the toner cartridge 22 2 Sleep Time 0 99 05 Min Conserves power 23 7 Tray Use 1 Copy Tray 1
152. perations ee meme 33 Sending faxes using multiple settings se 33 Electronic cover page recte Cere be poer fie oue qr denne 33 eIucr T 35 Changing fax resolution sseesseesseeeeeeeseee entente nnns 35 BIU IE Do ciem 36 Real time trarismlssiOn eontra do Eee e i bee E e RE eoe pdeerh 36 Overseas mode desde E rs beside exit dues ces de dena pt de enean 37 rhum 37 Delayed batch transmission ss em 38 Checking and canceling waiting jobs 38 Sending a Tax manually ricus coitu tee ente bee et dee ter ne dud 39 Out of Memory message sssssssssssessseeee nennen nennt nn nennen nnne AAAS 39 6 Receiving a fax aCrny Nupre IIje lve hehe ished dil lane des aaa iE eaaa a aiaia 40 Choosing the receive mode sssessssseeee eene 40 Using Receive Modes 2 c cccccccccecneeeeeeeeesecencenceeeeeseeeseedeccecenseeeeetenteeseeersenscees 41 en 41 H4 aaa 41 Manuali otc ccr eL LE eret ei d 41 External TAD EIE 41 Receive Mode settings ssssssssse eene nemen 42 Ring Delay e a 42 FIT Ring TIME ereire e enna nennen ernen nennen nter nnne 42 Easy RECEN Em 43 Setting the Print Density ssssssseneenem eene 43
153. printer 2 Print 1 Internal Font Prints a list of the Options machine s internal fonts 2 Configuration Prints a list of the machine s printer settings 3 Reset 1 Reset Returns the PCL setting to Printer the default settings 2 Exit 5 Print 1 Transmission 1 View on LCD You can view the 70 Reports 2 Print Report Transmission Verification Report for your last 200 outgoing faxes and print the last report 2 Help List Prints the Help List so you 70 can see at a glance how to quickly program your machine 3 Tel 1 Numeric Lists name and numbers 70 Index List 2 Alphabetic stored in the One Touch and Speed Dial memory in numerical or alphabetical order 4 Fax Lists information about 70 Journal your last 200 incoming and outgoing faxes TX means Transmit RX means Receive 5 User Lists your settings 70 Settings 6 Network Lists your Network 70 Config settings 144 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 6 LAN 1 TCP IP 1 BOOT Method Auto Chooses the BOOT method that best suits your needs For Static MFC 8460N RARD MFC 8660DN and BOOTP MFC 8860DN DHCP 2 IP Address 000 255 Enter the IP address 000 255 000 255 000 255 3 Subnet Mask 000 255 Enter the Subnet mask 000 255 000 255 000 255 4 Gateway 000 255 Enter the Gateway address 000 255 000 255 000 255 5
154. r PC when the PC Fax Receive icon is active on your PC See the Software User s Guide on the CD ROM E f you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged Remote fax options Turning off Remote Fax Options e Press Menu 2 5 1 Press A or V to select of f Press OK C Note The LCD will give you options if there are received faxes still in your machine s memory See Changing Remote Fax Options on page 65 3 Press Stop Exit 65 Chapter 9 Remote Retrieval The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine You can call your machine from any touch tone phone or fax machine then use the Remote Access Code to retrieve your messages Setting a remote access code The remote access code lets you access the remote retrieval features when you are away from your machine Before you use the remote access and retrieval features you have to set up your own code The default code is an inactive code X L1 Press Menu 2 5 2 e Enter a three digit code using numbers 0 9 X or amp Press OK e Press Stop Exit C Note Do not use the same code used for your Fax Receive Code 351 or Telephone Answer Code 51 See Changing the remote codes on page 53 You can change your code at any time If you want to make your code inactive press Clear Back and then OK in
155. r document Use the dial pad to enter the number of copies up to 99 Press Sort Press Start oo oo p Making copies Adjusting contrast Contrast Adjust the contrast to help an image look sharper and more vivid To temporarily change the contrast setting follow the steps below 0 Make sure you are in Copy mode e Load your document e Use the dial pad to enter the number of copies up to 99 MFC 8460N and MFC 8660DN Press Contrast MFC 8860DN and MFC 8870DW Press Contrast Quality Press A or V to choose Contrast Press OK O Press lt or gt to increase or decrease the contrast Press OK Q Press Start To change the default setting follow the steps below Press Menu 3 3 e Press lt or gt to change the contrast Press OK e Press Stop Exit 81 Chapter 12 Tray Select You can change the tray use only for the next copy Make sure you are in Copy mode L J Load your document e Use the dial pad to enter the number of copies up to 99 Press Tray Select O Press lt or gt to select the tray usage Press OK Q Press Start Press Tray Select MP gt T1 or M gt T1 gt T2 T1 gt MP or T1 gt T2 gt M 1 XXX 2 XXX MP XXX XXX is the paper size you set in Menu 1 3 E Note T2 or 2 appear
156. re are some rules for each security method B Open system Shared key with WEP This key is a 64 bit or 128 bit value that must be entered in an ASCII or hexadecimal format 64 40 bit ASCII Uses 5 text characters e g WSLAN this is case sensitive 64 40 bit hexadecimal Uses 10 digits of hexadecimal data e g 7112234aba 128 104 bit ASCII Uses 13 text characters e g Wirelesscomms this is case sensitive 128 104 bit hexadecimal Uses 26 digits of hexadecimal data e g 7112234ab56cd709e5412aa2ba B WPA PSK and TKIP AES Uses a Pre Shared Key PSK that is more than 7 and less than 64 characters in length 166 Glossary ADF automatic document feeder The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic fax transmission Sending a fax without picking up the handset of the external phone or pressing Hook Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax thatis received and stored in memory This is a safety feature so you will not lose messages during a power failure Batch Transmission As a cost saving feature all delayed faxes to the same fax number will be sent as one transmission Beeper Volume Volume setting for the b
157. re in Fax mode a e Press Menu 2 2 5 e Press A or V to select On Press OK Sending in real time for the next fax only L1 Make sure you are in Fax mode amp amp e Press Menu 2 2 5 e Press A or V to select Next Fax On Press OK Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass Overseas mode If you are having difficulty sending a fax overseas due to a bad connection then turning on the overseas mode may help This is a temporary setting and will only be active for your next fax D Make sure you are in Fax mode amp e Load your document e Press Menu 2 2 9 o Press A or V to select On or O f Press OK Sending a fax Delayed faxing You can store up to 50 faxes in the memory to be sent within a twenty four hour period Make sure you are in Fax mode av e Load your document e Press Menu 2 2 3 o Enter the time you want the fax to be sent in 24 hour format Press OK For example enter 19 45 for 7 45 PM The number of pages you can scan into the memory depends on the amount of data printed on each page 37 Chapter 5 Delayed batch transmission Before sending the delayed faxes your machine will help you economize by sorting allthe faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number wi
158. re not insulated unless the telephone line has been unplugged at the wall jack Never install telephone wiring during a lightning storm Never install a telephone wall jack in a wet location This product must be installed near an AC power outlet that is easily accessible In case of an emergency you must disconnect the power cord from the AC power outlet to shut off the power completely To reduce the risk of shock or fire use only a No 26 AWG or larger telecommunication line cord 88 Safety and Legal Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line and on the telephone line or unplug the cords during a lightning storm IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to people including the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink washing machine or in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use this product to report a gas leak in the vicinity of the leak Use only the power cord provided with the machine Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions
159. receiving mode for your setup See Receiving a fax on page 40 Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection If there is no ringing when you call your machine ask your telephone company to check the line Sending Faxes Difficulties Suggestions Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner glass on page 124 Transmission Verification Report says RESULT NG There is probably temporary noise or static on the line Try sending the fax again If you send a PC FAX message and get RESULT NG on the Transmission Verification Report your machine may be out of memory To free up extra memory you can turn off fax storage see Turning off Remote Fax Options on page 65 print fax messages in memory see Printing a fax from the memory on page 45 or cancel a delayed fax or polling job see Checking and canceling waiting jobs on page 38 If the problem continues ask the telephone company to check your phone line If you often get transmission errors due to possible interference on the phone line try changing the Compatibility setting to Basic See Phone line interference on page 111 Vertical black lines when sending If the copy you made shows the
160. rom To E Er Ke None d e A O 4 Del Error On Deletes error mails 2 L Mail automatically i Off x a S Q 5 Notification On Receives notification messages gt o MDN P i Off IP 3 Setup 1 Sender Displays the subject that is z Mail TX Subject Po d to the Internet Fax 3 o 2 Size Limit On Limits the size of E mail documents off 3 Notification On Sends notification messages off 4 Setup Relay 1 Rly On Relays a document to Broadcast another fax machine Off 2 Relay RelayXX Registers the Domain Domain name 3 Relay On Prints the Relay Broadcast Report R t epor off 146 Menu and Features Main Submenu Menu Selections Options Descriptions Page Menu T 4 Scan to 1 Color PDF Chooses the file format to E Email peee send the scanned data MFC 8860DN o i uj 2 B W PDF z TIFF e 3 Scan to 1 Color PDF 8 ee JPEG oO MFC 8460N and 2 B W PDF MFC 8660DN TIFF z 5 Scan to B rrp MFC 8860DN O 6 Fax to On You can store a prefix suffix ddress in the machine and Server off a Pas 3 can send a document from a s MFC 8860DN fax server system 3 7 Time UTC XX XX Sets the time zone for your Zone country L Ei MFC 8860DN S 5 O E 0 Factory 1 Reset 1 Yes Restore all network settings x to factory default Q R t z ese 2 No o H o D 2 Exit i S 1 Wired 1 TCP IP BOOT Method Auto C
161. rrent published rates The foregoing are your sole i e only and exclusive remedies under this warranty What happens when Brother elects to replace your Machine When a replacement Machine is authorized by Brother and you have delivered the Machine to an Authorized Service Center the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother If you are dealing directly with Brother Brother will send to you a replacement Machine with the understanding that you will after receipt of the replacement Machine supply the required proof of purchase information together with the Machine that Brother agreed to replace You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre paid freight bill supplied by Brother in accordance with the instructions provided by Brother Since you will be in possession of two machines Brother will require that you provide a valid major credit card number Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage Your credit card will be charged up to the cost of a new Product only if i you do not return your original Product to Brother within five 5 business days ii the problems with your original Product are not
162. s LCD after the faxes have been sent disconnect the machine from the power source for several minutes and then reconnect it Document jams If the document is jammed follow the steps below Document is jammed in the top of the ADF unit The document may get jammed if it is not inserted or fed properly or if it is too long Follow the steps below to clear a document jam Take out any paper from the ADF that is not jammed Pull the jammed document out to the left o e Open the ADF cover e o Close the ADF cover Press Stop Exit Troubleshooting and routine maintenance Document is jammed under the document cover Take out any paper from the ADF that is not jammed o Lift the document cover Q Pull the jammed document out to the right Close the document cover Press Stop Exit 117 Document is jammed at the output Paper jams tray To clear paper jams please follow the steps Take out any paper from the ADF thatis in this section not jammed o Pull the jammed document out to the A HO RSURESCE right After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration e Press Stop Exit Document is jammed in the duplex slot MFC 8860DN and MFC 8870DW only Paper is jammed inside the machine Take out any paper from the A
163. s OK O Press A or V to select On or Off Press OK QO Press Stop Exit If you select Backup Print On the machine will also print the fax at your machine so you will have a copy This is a safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine The machine can store faxes up to 4 days if there is a power failure Paging When Paging is selected your machine dials the pager number you ve programmed and then dials your Personal Identification Number PIN This activates your pager so you will know that you have a fax message in the memory ep Press Menu 2 5 1 e Press A or V to select Paging e Enter your pager phone number followed by up to 20 digits Press OK Do not include the area code if it is the same as that of your machine For example press 1800555123443 54 o Do one of the following Bi f your pager needs a PIN enter the PIN press press Redial Pause enter your fax number followed by Press OK For example press 1234 5 2 Redial Pause 180055567 89 Bi If you do not need a PIN press Redial Pause enter your fax number followed by Press OK For example press Redial Pause 1 80055567 89 eG Press Stop Exit f Note You cannot change a Paging number or PIN remotely f you have set Paging a backup copy will automatically be printed at the machine Remote fax options Fax Stora
164. s life counter was reset when the new part was installed It will not be accurate if that part s life counter was reset during the life of the used part Troubleshooting and routine maintenance 135 On screen programming Your machine has been designed to be easy to use The LCD provides on screen programming using the menu keys We have created step by step on screen instructions to help you program your machine Simply follow the steps as they guide you through the menu selections and programming options Menu table You can program your machine without the User s Guide by using the Menu table on page 138 These pages list the menu selections and options Press Menu followed by the menu numbers to program your machine For example to set Beeper volume to Low ep Press Menu 1 4 2 e Press A or V to choose Low e Press OK Memory storage Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast Overseas Mode will be lost Your machine can store the date and time for up to 4 days 136 Menu and Features Menu keys Clear Back Menu Menu Access the menu BEL Go to the next menu level Accept an option Clear Back Exit the menu by pressing repeatedly Go back to the previous menu level Scroll through the current menu level C A V lt I gt Go back to the previous m
165. s only if the optional paper tray is installed To change the Tray Select setting see Tray use in Copy mode on page 19 82 Out of Memory message If the memory becomes full while you are making copies the LCD message will guide you through the next step If you getan Out of Memory message while scanning a subsequent page you will have the option to press Start to copy the pages scanned so far or to press Stop Exit to cancel the operation To gain extra memory choose one of the solutions below B Print the faxes that are in the memory See Printing a fax from the memory on page 45 B You can turn off Fax Storage See Turning off Remote Fax Options on page 65 B Add an optional memory See Memory Board on page 98 Ea Note When you get an Out of Memory message you may be able to make copies if you first print incoming faxes in the memory to restore the memory to 100 Software Software and Network features 84 The User s Guide on the CD ROM includes the Software User s Guide and Network User s Guide for features available when connected to a computer for example Printing and Scanning B Printing For Windows see Chapter 1 in the Software User s Guide on the CD ROM For Macintosh see Chapter 7 in the Software User s Guide on the CD ROM E Scanning For Windows see Chapter 2 in the Software User s Guide on the CD ROM For Macintosh see Chapter 8 in t
166. s shown in the diagram below Connect the telephone line cord to the jack labeled EXT E 1 ON J 2 U 1 Extension telephone 2 External telephone When you are using an external telephone the LCD shows Telephone Using a cordless external handset If your cordless telephone is connected to the EXT jack of the machine see page 52 and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Hook to transfer the call to the cordless handset Using remote codes Fax Receive Code If you answer a fax call on an extension or external telephone you can tell your machine to receive it by dialing the fax receive code X51 Wait for the chirping sounds then replace the handset See Easy Receive on page 43 Telephone Answer Code If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an extension phone you can turn the F T ring off by pressing 51 make sure you press this between the rings Changing the remote codes The preset fax receive code is X51 The preset telephone answer code is 51 If you are always disconnected when accessing your external TAD try changing the three digit remote codes for example and 999 o Ma
167. se one of the following preset comments or you can store two personal comments up to 27 characters long B Note Off B Please Call B Urgent B Confidential Composing your own comments You can set up two comments of your own Make sure you are in Fax mode av o Press Menu 2 2 8 eo Press A or W to choose 5 or 6 to store your own comment Press OK o Enter your own comment using the dial pad Press OK Use the chart on page 153 for help entering characters 33 Chapter 5 Send a cover page for the next fax If you want to send a cover page only for the next fax your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page e Make sure you are in Fax mode amp amp e Load your document Press Menu 2 2 7 o Press A or W to choose Next Fax On or Next Fax Off Press OK 5 Press A or V to choose a comment Press OK QO Enter two digits to show the number of pages you are sending Press OK For example enter 0 2 for 2 pages or 0 0 to leave the number of pages blank If you make a mistake press lt or Clear Back to back up and re enter the number of pages 34 Send a cover page for all faxes You can set the machine to send a cover page whenever you send a fax ep Make sure you are in Fax mode amp amp o Press Menu 2 2 7 e Press A or V to choose On or Off Press OK o Press A or V to choose a commen
168. select Standard Fine S Fine or Photo if you have selected the Fax Tel option Or you will be asked to select B W 200 dpi B W 200x100 dpi Color 150 dpi Color 300 dpi or Color 600 dpi if you selected the E Mail option Storing a pause Press Redial Pause to insert a 3 5 second pause between numbers You can press Redial Pause as many times as needed to increase the length of the pause Storing One Touch dial numbers Your machine has 20 One Touch keys where you can store 40 fax or phone numbers E mail addresses for automatic dialing To access numbers 21 to 40 hold down Shift as you press the One Touch key 56 MFC 8460N and MFC 8660DN e Press Menu 2 3 1 Press the One Touch key where you want to store a number Enter the phone or fax number up to 20 characters Press OK Choose one of the options below E Enter the name using the dial pad up to 15 characters Use the chart on Entering Text on page 153 to help you enter letters Press OK B Press OK to store the number without a name e If you wantto save a fax resolution along with the number choose one of the options below Bi To store the fax resolution press A or V to select Std Fine S Fineor Photo Press OK B Press OK if you don t wantto change the default resolution Choose one of the options below B To store another One Touch number go to B To finish storing One Touch numbers press Stop Exit MFC 8860DN and MFC
169. sided legal size document is not available from the ADF If you are using the scanner glass O After the machine scans the page press 1 to scan the next page Place the next page on the scanner glass Press OK Repeat and for each page of the layout Qo After all the pages have been scanned press 2 in Q to finish 79 Chapter 12 Advanced Duplex Copy B Advanced 2 sided 1 sided Portrait 2 Landscape E LESER B Advanced 1 sided 2 sided Portrait Landscape 1 gt 2 Make sure you are in Copy mode e Load your document e Use the dial pad to enter the number of copies up to 99 o Press Duplex and A or V to select Advanced Press OK 80 O Press A or V to select 2sided 1sided or 1sided 2sided Press OK Press Start to scan the document Note Duplex copy using a 2 sided legal size document is not available from the ADF If you are using the scanner glass After the machine scans the page press 1 to scan the next page Place the next page on the scanner glass Press OK Repeat and for each page of the layout After all the pages have been scanned press 2 in to finish Sorting copies using the ADF You can sort multiple copies Pages will be stacked in the order 1 23 123 123 and so Make sure you are in Copy mode Load you
170. sposal office We recommend that you clean the machine and corona wire of the drum unit when you replace the toner cartridge See Cleaning the laser scanner window on page 124 and Cleaning the corona wire on page 126 128 Replacing the toner cartridge HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or back cover of the machine DO NOT touch the shaded parts shown in the illustration o Open the front cover and take out the drum unit and toner cartridge assembly eo CAUTION To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration e Hold down the lock lever on the right and take the toner cartridge out of the drum unit DO NOT put a toner cartridge into a fire It could explode resulting in injuries Troubleshooting and routine maintenance o CAUTION Put the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once caution Brother strongly recommends that you do not refill the toner cartridge provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges TN 550 TN 580 Use or
171. st job L1 Press Menu 2 6 The LCD will display the fax job currently being sent for example 001 FRIENDS and the broadcast job for example Broadcast 001 Press A V to choose the job you want to cancel Press OK Press 1 to clear or 2 to exit If you chose to only cancel the fax currently being sent in the machine will ask you if you want to cancel the broadcast Press 1 to clear or 2 to exit o Press Stop Exit Additional sending operations Sending faxes using multiple settings Before you send a fax you can change any combination of these settings contrast resolution overseas mode delayed fax timer polling transmission real time transmission or cover page settings Make sure you are in Fax mode amp After each setting is accepted the LCD asks if you want to enter more settings o Do one of the following B To choose more settings press 1 The LCD returns to the Setup Send menu Bi If you have finished choosing settings press 2 and go to the next step Sending a fax Electronic cover page This feature will not work unless you have already programmed your Station ID See the Quick Setup Guide You can automatically send a cover page with every fax Your cover page includes your Station ID a comment and the name stored in the One Touch or Speed Dial memory By choosing Next Fax On you can also display the number of pages on the cover page You can choo
172. sure you are in Fax mode amp 8 Sending a fax Out of Memory message If yougetan Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you getan Out of Memory message while scanning a subsequent page you will have the option to press Start to send the pages scanned so far or to press Stop Exit to cancel the operation C Note If you getan Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory you can send the fax in real time See Real time transmission on page 36 39 Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone subscriber Services you have on your line Choosing the receive mode The diagram below will help you choose the correct mode For more detailed information on the receive modes see page 41 aen A Yes Go to Distinctive Ring Do you use a Distinctive Ring subscriber service in Chapter 7 Fax Tel External TAD To set a receive mode follow the instructions below e Press Menu 0 1 2 Press A or to select a receive mode Press OK e Press Stop Exit The LCD will display the current receive mode 40 Using Receive Modes Some receive modes answer automatically Fax Only and Fax Tel You may want to change the ring delay before using these modes see page 42 Fax Only Fax only mode will automat
173. sword when following the instructions below the LCD will show Wrong Password Re enter the correct password Turning Setting Lock on Press Menu 1 9 1 e Press A or V to select on Press OK Q Enter your four digit password Press OK o Press Stop Exit Turning Setting Lock off L1 Press Menu 1 9 1 ting Lock e Enter your four digit password Press OK twice e Press Stop Exit Security features Secure Function Lock Secure Function Lock lets you restrict Public access to certain machine functions Fax Tx Fax Rx Copy Scan and PCprint 1 This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings PCprint includes PC Fax Send as well as all print jobs Disabling at least one function is required to turn on Secure Function Lock for the Public user Access to restricted operations can be enabled by creating a restricted user Restricted users must select the stored name and enter a password to use the machine Make a careful note of your password If you forget it please call Brother Customer Service E Note You can set up to 25 individual users and one Public user When you set up a Public user you can restrict one or more of the machine s functions to all users who do not have a password Only administrators can set limitations and make changes for each user When POprint is disabled PC print job wil
174. t Press OK Using a printed cover page If you want to use a printed cover page that you can write on you can print the sample page and attach it to your fax Make sure you are in Fax mode a 9e Press Menu 2 2 7 e Press A or V to choose Print Sample Press OK o Press Start Your machine will print a copy of your cover page Contrast For most documents the default setting of Auto Will give the best results It automatically chooses the suitable contrast for your document If your document is very light or dark changing the contrast may improve the quality of the fax Use Dark to increase the contrast of a light document Use Light to decrease the contrast of a dark document ep Make sure you are in Fax mode amp amp e Load your document e Press Menu 2 2 1 o Press A or V to select Auto Light Or Dark Press OK C Note Even if you choose Light or Dark the machine will send the fax using the Auto setting if you choose Photo as the Fax Resolution Sending a fax Changing fax resolution The quality of a fax can be improved by changing the fax resolution Resolution can be changed for the next fax or for all faxes To change the fax resolution for the next fax Make sure you are in Fax mode amp e Load your document e Press Resolution then A or V to select the resolution Press OK To change the default fax resolution o Make sure you are in Fax mode
175. t wireless network status Active 11g Wired LAN Active WLAN OFF Connection NG 2 Signal Strong You can see the current wireless network signal Medium strength Weak None 3 SSID You can see the current SSID 4 Comm Mode Ad hoc You can see the current Communication Mode Infrastructure 4 Setup to 1 Reset 1 Yes Restore the wireless Default network setting to factory 2 No default 2 Exit 5 WLAN Enable On Enable or Disable the wireless LAN manually off See Network User s Guide on the CD ROM 149 Main Submenu Menu Selections Options Descriptions Page Menu 3 Setup 1 Setup 1 Mail Enter the mail address IFAX Internet address 2 SMTP Server 000 255 Enter the SMTP server 000 255 address 000 255 000 255 3 POP3 Server 000 255 Enter the POP3 server 000 255 address 000 255 000 255 4 Mailbox Enter the mail box name Name 5 Mailbox Pwd Enter the password to login to the POP3 server 2 Setup 1 Auto On Automatically checks the Mail RX Polling POP3 server for new Off messages 8 E 2 Poll 10 MIN Sets the interval for x 2 Frequency checking for new messages 9 on the POP3 server c X 8 3 Header All Selects the contents of the mail header to be printed o z Subject From To 2 rR None e o 4 Del Error On Deletes error mails 5 L Mail automatically 3 off x E 5 Notification On Receives notification g H messages
176. t Technology Corporation BROADCOM SecureEasySetup and the SecureEasySetup logo are trademarks or registered trademarks of Broadcom Corporation in the United States and or other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other brand and product names mentioned in this User s Guide the Software User s Guide and the Network User s Guide are registered trademarks of their respective companies 96 Options Options This machine has the following optional accessories You can increase the capabilities of the machine with these items Lower tray unit DIMM memory LT 5300 97 Optional Paper Tray LT 5300 An optional lower tray can be installed and it can hold up to 250 sheets of 20 Ib 80 g m paper When an optional tray is installed the machine can hold up to 550 sheets of plain paper For setup see the User s Guide that we have supplied with the lower tray unit Memory Board This machine has 32 MB of standard memory and one slot for optional memory expansion You can expand the memory up to 544 MB by installing dual in line memory modules DIMMs When you add the optional memory it increases the performance for both copier and printer op
177. tems that expired in accordance with a rated life and 5 Problems arising from other than defects in materials or workmanship 6 Normal Periodic Maintenance Items such as Paper Feeding Kit Fuser and Laser Units This limited warranty is VOID if this Product has been altered or modified in any way including but not limited to attempted warranty repair without authorization from Brother and or alteration removal of the serial number What to do if you think your Product is eligible for warranty service Report your issue to either our Customer Service Hotline at 1 800 284 4329 for Fax MFC and machine and 1 800 276 7746 for Printers or to a Brother Authorized Service Center within the applicable warranty period Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U S For the name of local Brother Authorized Service Center s call 1 800 521 2846 What Brother will ask you to do After contacting Brother or a Brother Authorized Service Center you may be required to deliver by hand if you prefer or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale You are responsible for the cost of shipping packing product and insurance if you desire You are also responsible for loss or damage to this Product in shipping What Brother will do If
178. the problem reported concerning your Machine and or accompanying Consumable and Accessory ltems is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period Brother or its Authorized Service Center will repair or replace the Machine and or accompanying Consumable and Accessory ltems at no charge to you for parts or labor The decision as to whether to repair or replace the Machine and or accompanying Consumable and Accessory Items is made by Brother in its sole Brother One Year Limited Warranty and Replacement Service USA only discretion Brother reserves the right to supply a refurbished or remanufactured replacement Machine and or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer s specifications for new fproduct parts The repaired or replacement Machine and or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center If the Machine and or accompanying Consumable and Accessory Items are not covered by this warranty either stage you will be charged for shipping the Machine and or accompanying Consumable and Accessory Items back to you and charged for any service and or replacement parts products at Brother s then cu
179. the selected time and then erase all jobs from its memory If the machine s memory becomes full with 200 jobs before the time you selected has passed the machine will print the journal early and then erase all jobs from memory If you want an extra report before it is due to print you can print it manually without erasing the jobs from memory 69 Chapter 10 Reports How to print a report The following reports are available e Press Menu 5 1 Transmission Displays the Transmission Verification Report for your last outgoing 200 faxes and prints the last report A TEIP Dae Choose one of the options below Prints a list of commonly used functions to B Press A or V to select the report you help you program your machine want Press OK B Enter the number of the report you 3 Tel Ind List el Index Lis want to print For example press 2 to Prints a list of names and numbers stored print the help list in the One Touch and Speed Dial memory in numerical or alphabetical e Press Start order 4 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 5 User Settings Print a list of your current settings 6 Network Config Lists your network settings 70 Polling Polling lets you set up your machine so other people can receive faxes from you but they pay for the call It also lets you call somebody else s fax machine and receive a fa
180. tion Place your machine on a flat stable surface that is free of vibration and shocks Put the machine near a telephone wall jack and a standard grounded AC power outlet Choose a location where the temperature remains between 50 F and 90 5 F 10 C and 32 5 C and the humidity is between 2096 to 8096 without condensation M BON 7 I eem CAN A Q CAUTION Avoid placing your machine in a high traffic area Do not place the machine near heaters air conditioners refrigerators water chemicals or devices that contain magnets or generate magnetic fields Do not expose the machine to direct sunlight excessive heat open flames salty or corrosive gasses moisture or dust Do not connect your machine to an AC power outlet controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory Do not connect your machine to an AC power outlet on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones Do not put objects on top of the machine DO NOT use flammable substances near the machine Doing this might cause a fire or electrical shock 86 To use the machine safely Safety and Legal Please keep these instructions for later reference and read them before attempting any maintenance A
181. tion Using the documentation sssse emere 2 Symbols and conventions used in the documentation suusses 2 Accessing the complete User s Guide sssssseeee eee 2 Viewing documentation nereiidid aiiin onide iii and aiad 2 Accessing Brother Support For Windows 5 Control panel overview ssssssssssssessseeeseneenne eere nennen nnne nne 6 Status LED indications ssena a E a a Eaa iE 9 2 Loading documents and paper Loading GOCUMEIS nsira E EAE E Aaa 11 Using the ADF ciere eret Er edere nna O e aaa 11 Using the scanner glass oorr tei tpe deer reni use i 12 Acceptable paper and other media ssssssssssesssssseeee 12 Recommended media srana aaae a e a aaa 12 Handling and using media sss 13 Loading paper and other media sssssssssssssss rnrnnenrerrrerernne 15 Loading eror 15 Loading envelopes and other media ssseeA 16 Printable Area ete Ee ed i t tee pd au deba de coe OR ee tne den 17 3 General setup uee X Ie C M 18 Paper settirigs REED URL HH eL ede Haeo ea LEER TL EROS 18 Paper Type sssssssssissssssssslslsien sisi siiis ht nt nensis nsns sans sssss sisse nes sa nunun nn ennt 18 gleli p EH a aaar iE a a E 19 Tray use in Copy mode sssssssssseeeeenene nennen eere 19 Tray use in Fax m
182. tion to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information 90 Safety and Legal If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment call your telephone company or a qualified installer If you are not able to solve a problem with your machine call Brother Customer Service See Brother numbers on page i For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document This machine has been certified to comply with FCC standards which are applied to the USA only A grounded plug should be plugged into a grounded AC power outlet after checking the rating of the local power supply for the machine to operate properly and safely 91 Federal Communications Commission FCC Declaration of Conformity USA only
183. torage settings 1 OFF You can choose Of f after you have retrieved or erased all your messages 2 Fax forwarding One long beep means the change is accepted If you hear three 3 Paging short beeps you cannot change because something has not been set up for example a fax forwarding or paging number 4 Fax forwarding number had not been registered You can register your fax forwarding 6 Fax storage number by entering 4 See Changing the Fax Forwarding number on page 67 Once you have registered the number fax forwarding will work 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax message s See Retrieving fax messages on page 67 3 Erase faxes from the memory If you hear one long beep fax messages have been erased from the memory 97 Check the receiving status 1 Fax You can check whether your machine has received any faxes If yes you will hear one long beep If no you will hear three short beeps 98 Change the receive mode 1 External TAD If you hear one long beep your change has been accepted 2 Fax Tel 3 Fax Only 90 Exit Press 9 0 to exit remote retrieval Wait for the long beep then replace the handset 68 Fax reports Some fax reports transmission verification and fax journal can be printed automatically or manually Transmission verification report You can use the transmission report as proof that you sent a fax This report lists the time and date
184. u delete it from the memory See Checking and canceling waiting jobs on page 38 72 Copy Making copies 74 How to copy Entering copy mode Press Copy to enter Copy mode 1 Contrazt DLDNCTI 2 lualitu iAuto 3 Enlg Red 100k 4 Tray METI m Press AV or Start Wii Contrast Quality Copy Ratio Tray Use a Aa WN Number of Copies Making a single copy Make sure you are in Copy mode amp e Load your document e Press Start 74 Making copies Making multiple copies Make sure you are in Copy mode amp J o Load your document e Use the dial pad to enter the number of copies up to 99 o Press Start Note To sort your copies press Sort See Sorting copies using the ADF on page 81 Stop copying To stop copying press Stop Exit Copy options When you want to quickly change the copy settings temporarily for the next copy use the Copy keys You can use different combinations MFC 8460N and MFC 8660DN Enlarge Tray Contrast Quality Reduce Select Sort Nin1 Copy MFC 8860DN and MFC 8870DW Contrast Enlarge Tray Duplex Quality Reduce Select Sort Nin1 Copy The machine returns to its default settings one minute after copying unless you have set the Mode Timer to 30 seconds or less See Mode timer on page 18 Making copies Changing copy quality You can select from a range of quality settings The default
185. ur machine See Paging on page 63 and Fax Storage on page 63 L1 Press Menu 2 5 3 o Press Start 45 devices Phone line services Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer Features like Voice Mail Call Waiting Call Waiting Caller ID RingMaster answering services alarm systems or other custom features on one phone line may affect the way your machine works If you have Voice Mail on your phone line please read the following carefully Distinctive Ring Brother uses the term Distinctive Ring but different telephone companies have other names for this service such as SmartRing RingMaster Teen Ring Indent a Call or Indent a Ring What does your telephone company s Distinctive Ring do Your telephone company s Distinctive Ring service allows you to have more than one number on the same phone line If you need more than one phone number it is cheaper than paying for an extra line Each phone number has its own distinctive ring pattern so you will know which phone number is ringing This is one way you can have a separate phone number for your machine E Note Please call your telephone company for availability and rates 46 Phone services and external What does Brother s Distinctive Ring do The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full
186. ve dust G Remove anything that is stuck inside the paper tray Troubleshooting and routine maintenance o Wipe the inside of the paper tray with a soft cloth to remove dust O Re load the paper and put the paper tray firmly back in the machine 123 Cleaning the scanner glass Cleaning the laser scanner window e Turn off the machine s power switch o Lift the document cover 1 o CAUTION Clean the white plastic surface 2 and scanner glass 3 underneath it with DO NOT use isopropyl alcohol to clean the isopropyl alcohol on a soft lint free cloth laser scanner window DO NOT touch the laser scanner window with your fingers Turn off the machine s power switch Unplug the telephone line cord first and then unplug the power cord from the AC power outlet e Open the front cover and take out the drum unit and toner cartridge assembly In the ADF unit clean the white plastic bar 1 and the scanner glass strip 2 under it with isopropyl alcohol on a lint free cloth 124 Troubleshooting and routine maintenance e Gently clean the laser scanner window HOT SURFACE 1 by wiping it with a clean soft dry lint free cloth Do not use isopropyl alcohol After you have just used the machine some internal parts of the machine will be extremely hot When you open the front cover of the machine DO NOT touch the shaded parts shown in the illustration
187. viii Additional receiving operations sesese ee 44 Printing a reduced incoming fax ssssseeeen ene 44 Duplex 2 sided printing for Fax mode MFC 8860DN and MFC 8870DW only 44 Setting the Fax Receive Stamp sssssssssssseeee eene ene 45 Receiving a fax at the end of a conversation 45 Printing a fax from the memory sssssssseeem eem 45 7 Phone services and external devices Phone line services eb rite te re errore eb go rS ERN REA 46 DISUINCUVG RING Tm 46 Sri c 48 Connecting an external TAD telephone answering device 49 Senium EET 49 Recording an outgoing message ssssss ee 50 Special line considerations sssssssssssseeeeeeeen nnn 50 Multi line connections PBX ssiri niiina n eene nnns 51 External and extension phones ccccececeeceeeeeeeeeecaeaeaeaeeeaeaeeeeeeeeeeteeeeeeeeeeeeeees 52 Operation from extension telephones ccccccceceeeeeeeeeeeececeeeeeeeeeeeeeeeeees 52 For Fax Tel mode only ccccccceececeeeeeeeeeeeeeneneeeeeeaeeeeeeeaaaeeeeeeeseneeeeeeneeeeeees 52 Connecting an external phone sssssssseeeeenm emnes 52 Using a cordless external handset sssssee 53 USING remote odes eode ede ee p heet ieri eat dee ete enia 53 8 Dialing and storing numbers HOW t Dial eere EE 54 Mandal dialing EE e 54
188. x tones to accommodate noise and static on overseas phone lines Paging This feature enables your machine to call your pager when a fax is received into its memory The machine will also page for voice messages Pause Allows you to place a 3 5 second delay in the dialing sequence stored on One Touch keys and Speed Dial numbers Press Redial Pause as many times as needed for longer pauses Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse A form of rotary dialing on a telephone line Quick Dial List A listing of names and numbers stored in One Touch and Speed Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually Glossary Remote Access Code Your own four digit code X that allows you to call and access your machine from a remote location Remote Retrieval Access The ability to access your machine remotely from a touch tone phone Resolution The number of vertical and horizontal lines per inch Ring Delay The number of rings before the machine answers in Fax Only Fax Tel mode Ring Volume Volume setting for the machine s ring Scanning The process of sending an electronic image of a paper document into your computer Search An electronic alphabetical listing of stored One Touch Speed Dial an
189. x from it So you pay for the call The polling feature needs to be set up on both machines for this to work Not all fax machines support polling Polling receive Polling receive lets you call another fax machine to receive a fax Make sure you are in Fax mode amp e Press Menu 2 1 7 amp Enter the fax number you are polling Press Start The LCD shows Dialing Sequential polling Sequential polling lets you request documents from several fax machines in one operation Afterwards a Sequential Polling Report will be printed Make sure you are in Fax mode amp e Press Menu 2 1 7 e Specify the fax machines you want to poll by using One Touch Speed Dial Search a Group and or the dial pad You must press OK between each location o Press Start The machine polls each number or Group number in turn for a document Press Stop Exit while the machine is dialing to cancel the polling process To cancel all sequential polling receive jobs press Menu 2 6 71 Chapter 11 Polled transmit Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it Setup for polled transmit ep Make sure you are in Fax mode amp eo Load your document e Press Menu 2 2 6 o Press A or V to select On or Of f Press OK E Note The document will be stored and can be retrieved by any other fax machine until yo
190. x the pages of a book or a single page at a time The documents can be up to Letter A4 Legal or Folio size Press Stop Exit to cancel a fax in progress e Make sure you are in Fax mode amp amp e Put your document on the scanner glass eG Dial the fax number See How to Dial on page 54 Press Start After the machine scans the page the LCD will prompt you to choose one of the options below E Press 1 to send another page Go to Q B Press 2 or Start to send the document Go to QO Place the next page on the scanner glass press OK Repeat and Q for each additional page e Your machine will automatically send the fax C Note When faxing multiple pages from the scanner glass real time transmission should be set to Of f Sending a fax Faxing legal size documents from the scanner glass When faxing legal size documents you need to set the scan glass size to Legal Folio otherwise a portion of your faxes will be missing e Make sure you are in Fax mode amp e Press Menu 2 2 0 Press A or V to choose Legal Folio Press OK o Press Stop Exit Canceling a fax in progress Press Stop Exit to cancel a fax in progress If the machine is already dialing or sending the fax you will also need to press 1 to confirm 31 Chapter 5 Broadcasting Broadcasting lets you send the same fax message to more than one fax number You can include Groups One Touch Speed
191. xit from an individual user by pressing the lighted Mode key amp p Hold down Shift as you press Secure Furction Lock o Press A or V to select the registered name of the user to be logged on Press OK e Enter your four digit password Press OK 28 Fax Sending a fax Receiving a fax Phone services and external devices Dialing and storing numbers Remote fax options Printing reports Polling 30 40 46 54 62 69 71 Entering fax mode To enter fax mode press Fax and the key will glow blue Sending a single sided fax from the ADF Using the ADF to send your faxes is the easiest way To cancel a fax in progress press Stop Exit Make sure you are in Fax mode amp o Put your document face up in the ADF Dial the fax number See How to Dial on page 54 o Press Start The machine will now scan and send your document 30 Sending a fax Sending a 2 sided fax from the ADF MFC 8860DN and MFC 8870DW only You can send the 2 sided document from the ADF To cancel a fax in progress press Stop Exit e Make sure you are in Fax mode amp o Put your document in the ADF 3 Press Duplex o Dial the fax number See How to Dial on page 54 o Press Start The machine will now scan and send your document AH Note Legal size 2 sided documents can not be faxed from the ADF Sending a fax from the scanner glass You can use the scanner glass to fa

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