Home

Brother MFC-5490CN Printer User Manual

1. ccecececeeeeeececeeeeeaeaeaeeeeeeeeecececeeeeeeeeeeeeeenes 120 Error and maintenance MESSAGES 2 ceeceeeeeececeeeeeeeneeteeseeeeeeeeseeeeenaaeeeeneees 121 Transferring your faxes or Fax Journal report cc ceeeecececececeeeeeeeeeeeeeeeeees 125 Doc mentjaM meee eee or nr nar neta ea een eee ene a rE eres eer ee ery 126 Printer jam OF paper jam oasthecccccctatt ncaa coshal tehecacldctaceeesnuetieths cceaceecatouenns 127 Routine maintenance sessoeeseee Ps cc ee de 129 Replacing the ink Cartridges ccccccseseeeeeeeeeeeeeeeceeeeeesaesaeaeeeeeeeeeseeneeeaees 129 Cleaning the outside of the machine ccccceeeeee eee ee eee ee ee ee ete ee ee eeeeeeeeeee 132 Cleaning the scanner glass cccccccceecececeeeeeeeeeeeeeeee ee ee eae eaeaeaaaaeaeeeeaeaees 133 Cleaning the machine printer platen ceceeeeeeeeeeeeeeeeeeeeeeeeeeeaeaeaees 133 Cleaning the paper pick up roller cccccceeceeeeee eee e eee ee eee eee eee e te te ee teeeeeeeeee 134 Cleaning the print head gcse Stee cvatecenccecaiecacectdecet Manetdcenteddeavedeinesentasiaveles 134 Checking the print quality 0 0 ccccccccececeeeeceeeecececeeeeeeeeeeeeeeee eee eetteeeteneneeeees 135 Checking the print alignment soeccccce stesso ec nccetaceraicnecndetecancieincindaeadeiteheeeeedadans 136 Checking the ink volume 0 ccccccecceececeneececee cece ceeeeeeeeeeeeeeee eee eeeteteteneneneee
2. Set the TAD to answer calls Set the Receive Mode to External TAD See Choosing the correct Receive Mode on page 35 49 Chapter 7 Recording an outgoing message OGM on an external TAD Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception D Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop D Limit your speaking to 20 seconds Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it Multi line connections PABX Most offices use a central telephone system Brother recommends that all our machines be connected to a discreet dedicated line Although a particular PABX may appear to work with a particular model of fax machine we cannot guarantee that the unit will operate correctly While it is often relatively simple to connect a fax machine to a PABX Private Automatic Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you Brother does not recommend the use of a PABX line PABX limitations in general c
3. Troubleshooting and Routine Maintenance Document is jammed inside the ADF Pull out the jammed paper 1 and press unit Stop Exit A Take out any paper from the ADF that is not jammed Lift the document cover Pull the jammed document out to the right amp Reset the machine by lifting the scanner cover from the front of the machine and then close it E If you cannot remove the jammed paper from the front of the machine or the error message still appears on the LCD after you have removed the jammed paper please go to the next step CG Open the Jam Clear Cover 1 at the back of the machine Pull the jammed paper out of the machine Close the document cover Press Stop Exit Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine Pull the paper tray 1 out of the machine QO Close the Jam Clear Cover Make sure the cover is closed properly 127 QO Lift the scanner cover 1 until it locks securely into the open position Make sure that there is no jammed paper left in the corners of the machine Q CAUTION Before you unplug the machine from the power source you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages See Transferring your faxes or Fax Journal report on page 125 R Note e If the paper is jammed under the print h
4. On screen programming Your machine is designed to be easy to operate with LCD on screen programming using the menu keys User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu table You can program your machine by using the Menu table that begins on page 139 These pages list the menu selections and options Press Menu followed by the menu numbers to program your machine Memory storage Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Contrast Overseas mode and so on will be lost You may have to reset the date and time Menu and Features Menu keys alls al Menu Access the menu E 0 Go to the next menu level Accept an option Go back to the previous menu level Delete an incorrect letter when you need to enter text into the machine Scroll through the current menu level pam p Go back to the previous menu level Stop Exit Q Exit the menu 139 To access the menu mode Press Menu Choose an option E Press 1 for General Setup me
5. 104 Safety and Legal 16 Unplug this product from the electrical socket and refer servicing to Authorized Service Personnel under the following conditions E When the power cord is damaged or frayed E If liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the cabinet has been damaged E f the product exhibits a distinct change in performance indicating a need for service 17 Small metallic objects such as pins and staples may be attracted to the phone s earpiece 105 Important Information for New Zealand Important Safety Instructions Aa O N gt Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning the outside of the machine Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no
6. Press Menu 1 4 2 Press A or Y to choose Low Med High or Off Press OK Press Stop Exit Speaker Volume You can choose a range of speaker volume levels from High to Off Press Menu 1 4 3 Press A or Y to choose Low Med High or Off Press OK Press Stop Exit Setting Daylight Savings Time You can set the machine to change for daylight savings time It will reset itself forward one hour in the Spring and backward one hour in the Autumn Make sure you have set the correct date and time in the Date Time setting D Press Menu 1 5 Press A or Y to choose On or Off Press OK Press Stop Exit LCD screen LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display If you are having difficulty reading the LCD try changing the contrast setting Press Menu 1 7 Press A or Y to choose Light or Dark Press OK Press Stop Exit General setup Sleep Mode You can choose how long the machine must be idle from 1 to 60 minutes before it goes into sleep mode The timer will restart if any operation is carried out on the machine aD Press Menu 1 8 2 Press A or Y to choose 1 Min 2 Mins 3 Mins 5 Mins 10 Mins 30 Mins or 60 Mins which is the length of time the machine is idle before entering sleep mode Press OK amp Press Stop Exit 23 TX Lock TX Lock lets you prev
7. To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance f I WARNING AN There are high voltage electrodes inside the machine Before you clean the inside of the machine make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket Doing this will prevent an electrical shock a 1 Te a 0 A DO NOT handle the plug with wet hands Doing this might cause an electrical shock A DO NOT pull on the middle of the AC power cord Doing this might cause an electrical shock A DO NOT put your hands on the edge of the machine under the document cover or the scanner cover Doing this may cause injury 99 A DO NOT put your hands on the edge of the paper tray under the paper tray cover Doing this may cause injury A A When moving the machine you must lift it from the base by placing a hand at each side of the unit as shown in the illustration DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover 100 Safety and Legal A DO NOT use flammable substances any type of spray liquid or aerosol cleaners to clean the inside or outside of the machine Doing this may cause a fire or electrical shock A If the machine becomes hot releases smoke or generates any strong smells immediately u
8. Double click your language folder Double click top html to view the Software User s Guide and Network User s Guide in HTML format CJ English top html Click the documentation you want to read E Software User s Guide E Network User s Guide How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide m Scanning For Mac OS X 10 2 4 or greater E ControlCenter2 For Mac OS X 10 2 4 or greater E Network Scanning For Mac OS X 10 2 4 or greater Presto PageManager User s Guide E Instructions for scanning directly from Presto PageManager The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application General Information Accessing Brother Support For Windows You can find all the contacts you will need such as Web support Brother Solutions Center E Click Brother Support on the main menu The following screen will appear Macromedia Flash Player 8 Multi Function Center Brother Support Brother Home Page WA Brother Solutions Center i Supplies Information A Brother CreativeCenter E To access our web site http www brother com click Brother Home Page E For the latest news and product support information http solutions brother com click Brother
9. Enter the fax number using the dial pad One Touch Speed Dial or Search Press Mono Start or Colour Start E f you press Mono Start the machine starts scanning the first page Go to step E f you press Colour Start the machine starts sending the document Do one of the following E To send a single page press 2 to choose No or press Mono Start again The machine starts sending the document E To send more than one page press 1 to choose Yes and go to step O QO Place the next page on the scanner glass Press OK The machine starts scanning the page Repeat step and step for each additional page Faxing Letter size documents from the scanner glass When documents are Letter size you need to set scan size to Letter If you do not the side portion of the faxes will be missing Make sure you are in Fax mode a Press Menu 2 2 0 Press A or Y to choose Letter Press OK Press Stop Exit Colour fax transmission Your machine can send a colour fax to machines that support this feature Colour faxes cannot be stored in the memory When you send a colour fax the machine will send itin real time even if Real Time TXis set to Of f Cancelling a fax in progress If you want to cancel a fax while the machine is scanning dialling or sending press Stop Exit Sending a Fax Broadcasting Monochrome only Broadcasting is when the same fax message i
10. FaxAbility mode ensures that the machine will answer calls to the FaxAbility secondary number When a call comes in to your main number all the phones will ring You can set an external answering device TAD to answer Calls on the other number s See the chart in the following page What is the Advantage of Using the FaxAbility Function Using FaxAbility is the most efficient way to receive both fax and telephone calls on the same line It is much easier for your callers who dial manually The fax machine will answer with receiving tones so they will not have to press an activation code And the people who call to talk on your main number will not have to talk to your fax machine Basically it gives you two independent numbers without the higher cost of a second line How Does FaxAbility Work Your telephone number will have the standard ring pattern of long long tone while the new number will have a ring pattern of long silence long etc When FaxAbility is On you will not hear the first ring of all incoming calls on the fax machine Extension phones will ring as usual If the fax machine recognizes the ring pattern all ringing will stop and the fax machine will answer and automatically receive the fax message Otherwise you will hear the extension phones and the fax machine continue to ring The fax machine always listens to the ring pattern before it answers so do not pick up the phone during that time You wil
11. Legal A4 A5 or 10 W x 15 H cm Press OK Press Mono Start or Colour Start EA Note To change the default paper size setting see Paper Size on page 21 Direct Photo Printing Printing photos from a memory card or USB Flash memory drive 80 Printing photos from a camera 91 PhotoCapture Center Operations Printing from a memory card or USB Flash memory drive without a PC Even if your machine is not connected to your computer you can print photos directly from digital camera media or USB Flash Memory drive See How to print from a memory card or USB Flash memory drive on page 83 Scanning to a memory card or USB Flash memory drive without a PC You can scan documents and save them directly to a memory card or USB Flash memory drive See Scan to a memory card or USB Flash memory drive on page 89 Using PhotoCapture Center from your computer You can access a memory card or USB Flash memory drive that is inserted in the front of the machine from your computer See PhotoCapture Center for Windows or Remote Setup amp PhotoCapture Center for Macintosh in the Software User s Guide on the CD ROM 80 Printing photos from a memory card or USB Flash memory drive Using a memory card or USB Flash memory drive Your Brother machine has media drives slots for use with the following popular digital camera media CompactFlash Memory Stick Memory Stick Pro S
12. Print Method Memory Capacity LCD liquid crystal display Power Source Power Consumption 150 Specifications Inkjet Mono Piezo with 94 x 1 nozzle Colour Piezo with 94 x 3 nozzles 40 MB 16 characters x 2lines AC 220 to 240V 50 60Hz Power Save Average 0 7 W Mode Sleep Mode Average 4 W Standby Average 5 5 W Operating Average 27 W Specifications Dimensions 451 mm 440 mm 403 mm 222mm 282 i 400 mm 490 mm Weight 9 6 kg Noise Operating 50 dB or less 1 Temperature Operating 10 to 35 C Best Print Quality 20 to 33 C Humidity Operating 20 to 80 without condensation Best Print Quality 20 to 80 without condensation ADF automatic Up to 50 pages document feeder Recommended Environment for Best Results Temperature 20 C 30 C Humidity 50 70 Paper 80 gsm A4 or Letter size Paper Tray 150 Sheets 80 gsm 1 This depends on printing conditions 151 Print media Paper Input Paper Tray E Paper type Plain paper inkjet paper coated paper glossy paper 2 transparencies 12 and envelopes E Paper size Letter Legal Executive A4 A5 A6 JIS B5 envelopes commercial No 10 DL C5 Monarch JE4 Photo card Index card and Post card Width 98 mm 215 9 mm Length 148 mm 355 6 mm For more details see Paper weight thickness and capac
13. Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in the illustration Press and slide the paper side guides 1 and paper length guide 2 to fit the size of the envelopes or post cards Loading paper and documents If you have problems when printing on envelopes try the following suggestions Make sure the flap is either to the side of the envelope or to the back edge of the envelope when printing Adjust the size and margin in your application Removing small printouts from the machine When the machine ejects small paper onto the output paper tray you may not be able to reach it Make sure printing has finished and then pull the tray completely out of the machine 11 Chapter 2 Printable area The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Cut Sheet Paper Envelopes 3 4 3 4 1 1 O Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3mm 3mm 3mm 3mm Envelopes 12mm 24 mm 3mm 3mm Note The Borderless feature is not available for envelopes 12 Accepta
14. Scanner and PC Fax and Network When you are ready to learn detailed information about these operations read the Software User s Guide and Network User s Guide that are on the CD ROM Viewing Documentation Viewing Documentation For Windows To view the documentation from the Start menu point to Brother MFC XXXX where XXXX is your model name from the programs group and then choose User s Guides in HTML format If you have not installed the software you can find the documentation by following the instructions below Turn on your PC Insert the Brother CD ROM into your CD ROM drive If the model name screen appears click your model name amp If the language screen appears click your language The CD ROM Main Menu will appear Macromedia Flash Player 8 Multi Function Center Top Menu a Initial Installation g Network Utilities PA Additional Applications et Documentation g Brother Support amp On Line Registration R Note If this window does not appear use Windows Explorer to run the start exe program from the root directory of the Brother CD ROM 4 Click Documentation General Information O Click the documentation you want to read m HTML documents Software User s Guide and Network User s Guide in HTML format This format is recommended for viewing on your computer E PDF documents User s Guide for stand alone operations Software U
15. Voice Number Fax machine automatically receives and prints Fax machine begins ringing on third ring fax message without ringing You answer the call at an external phone or an extension phone or at the machine s handset Telephone Answering Device TAD answers the call 42 Registering the Distinctive Ring pattern Very Important After you have set the Distinctive Ring feature to on the receive mode is set to Manual automatically Your Distinctive Ring Number does not allow Voice calls only Faxes You cannot change the receive mode to another mode while the Distinctive Ring is set to on Press Menu 2 0 3 Press A or to choose On Press OK Press Stop Exit Distinctive Ring is now set to on Turning off Distinctive Ring Press Menu 2 0 3 Press A or Y to choose Off Press OK o Press Stop Exit GY Note If you turn off Distinctive Ring the machine will stay in Manual receive mode You will need to set the Receive Mode again See Choosing the correct Receive Mode on page 35 Caller ID Caller ID is a telephone service that allows the subscriber to see a display of the caller s phone number or name as the telephone rings It is a fast way to screen your calls You can respond quickly to calls you missed because Caller IDs are received and stored in your machine memory a Note To get the Ca
16. a separate telephone line with no custom features is recommended Menu Setting Difficulties Difficulty Suggestions The machine beeps when you try to access the Setup Send or Setup Receive menu If the Fax key is not illuminated press it to turn on Fax mode The Setup Send or Setup Receive setting is available only when the machine is in Fax mode Copying Difficulties Difficulty Suggestions Cannot make a copy Make sure that the Copy key is illuminated See Entering Copy mode on page 72 Vertical streaks appear on copies If you see vertical streaks on copies clean the scanner See Cleaning the scanner glass on page 133 Poor copy results when using the ADF Try using the scanner glass See Using the scanner glass on page 18 Vertical black line appears in copies Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the glass strip Clean the glass strip and scanner glass and the white bar and white plastic above them See Cleaning the scanner glass on page 133 Fit to Page does not work properly Make sure that the document is not skewed on the scanner glass Scanning Difficulties Difficulty Suggestions TWAIN WIA errors appear when starting to scan Make sure the Brother TWAIN WIA driver is chosen as the primary source In PaperPort 11SE with OCR click File Scan or Get Photo and click Select t
17. gt CompactFlash Type I only Microdrive is not compatible Compact I O cards such as Compact LAN card and Compact Modem card are not supported Memory Stick Memory Stick Pro Not available for music data with MagicGate Memory Stick Duo with adapter Memory Stick Micro M2 with adapter SD SDHC 3 miniSD with adapter microSD with adapter xD Picture Card 4 USB flash memory drive 2 Up to 1200x2400 dpi DPOF EXIF DCF Photo Print JPEG Scan to Media JPEG PDF Colour TIFF PDF Mono Up to 999 files The folder inside a memory card or USB Flash memory drive is also counted File must be in the 4th folder level of the memory card or USB Flash memory drive Letter A4 Photo 10x15 cm Photo 13x18 cm 7 Memory cards Adapters and USB Flash memory drive are not included xD Picture Card Conventional Card from 16MB to 512MB xD Picture Card Type M from 256MB to 2GB xD Picture Card Type M 1GB and 2GB xD Picture Card Type H from 256MB to 2GB 5 USB 2 0 standard USB Mass Storage Class from 16 MB to 8 GB Support format FAT 12 FAT16 FAT32 Progressive JPEG format is not supported 156 See Paper type and size for each operation on page 15 Specifications PictBridge Compatibility Supports the Camera amp Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface PictBridge USB Po
18. improved call your Brother dealer Checking the print quality If faded or streaked colours and text appear on your output some of the nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern D Press Ink Management Press A or Y to choose Test Print Press OK Press A or Y to choose Print Quality Press OK D Press Colour Start The machine begins printing the Print Quality Check Sheet Check the quality of the four colour blocks on the sheet Do one of the following E f all lines are clear and visible press 1 to choose Yes and go to step E f you can see missing short lines as shown below press 2 to choose No OK Poor The LCD asks you if the print quality is OK for black and three colours Press 1 Yes or 2 No Troubleshooting and Routine Maintenance The LCD asks you if you want to start cleaning Press 1 Yes The machine starts cleaning the print head After cleaning is finished press Colour Start The machine starts printing the Print Quality Check Sheet again and then returns to step Press Stop Exit If you repeat this procedure at least five times and the print quality is still poor replace the ink cartridge for the clogged colour After replacing the ink cartridge check the print quality If the problem still exists repeat the cleaning and test print pr
19. 125 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes then reconnect it Close Ink Cover The ink cartridge cover is not completely closed Firmly close the ink cartridge cover until it clicks Comm Error Poor telephone line quality caused a communication error Try sending the fax again or try connecting the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode Check the other fax machine s polling setup Cover is Open The scanner cover is not closed completely Lift the scanner cover and then close it again Data Remaining Print data is left in the machine s memory Press Stop Exit The machine will cancel the job and clear it from the memory Try to print again Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not inserted or fed correctly or the document scanned from the ADF was too long See Using the ADF on page 17 See Document jam on page 126 High Temperature The print head is too warm Allow the machine to cool down 122 Troubleshooting and Routine Maintenance Error Message Ca
20. 5 sos sersatetieiedaverecccerseructec tuned 41 Caller ID emer nr rere arene erence reer pene tree ee eee eee 43 How Does the Caller ID Work cccecececeeeeeee tees tect ee eee eeeeee ee ea eaeaeaeaeeeeaeas 43 The Caller ID is Stored in Your Machine Memory ccccceceeteeeeeeeeeeeees 43 Viewing Caller VDSS Taio ices onccereatticieeieess a aaae riaa EEE 44 Telephone Service for New Zealand ossssssssesesesrrirrnrnrnrnrnesrsrsrsrsrsrsrrerrrererrnene 44 FaXADilty cesis terae e e E E adyeavaeenteedarecendescenedede 44 Caller ID eee e a E r eer e ere ere er 45 How Does the Caller ID Work ccccececece cece ee ee ee tee te te tee ee eae ee aa ae aaeaeaeaaeeeaees 46 Viewing Caller ID WSK irns aa a a En eraa TETE 46 Telephone Service for Some Countries cc cccccececcececeecceececeeeeeeeeeeeeneees 47 Distinctive Ring For Singapore and Hong Kon seeeeeeeeeeeeeeeeeeeees 47 Caller ID For Singapore and Hong Kong cccccceeeeeeeeeeeeeeeeeeteteteteeeeeees 48 Viewing Caller ID Listesinin aione e e E Eais 48 Connecting an external TAD telephone answering deviCe c cccceseeeeees 49 OTIS CH ONS ereire e a E E T 49 Recording an outgoing message OGM on an external TAD 0 00 50 Multi line connections PABX sssssssssssssrsrsrsrrrrrrrnrnrrrnnsrsrsrststsrsrrrrrrrnn rnrn 50 External and extension telephones ccccseeeeeeee
21. Faxability On If you have FaxAbility from 44 Continued Continued For New Zealand off Telecom anaes mis only function to store the ringing y pattern of your fax number And if you set in to On you should use the registered number only 4 Caller ID Display View or print a list of the 43 last 30 Caller IDs stored in Print Report 45 the memory 48 3 Copy 1 Quality Fast Chooses the Copy 73 oriai resolution for your type of document Best 2 Brightness Adjusts the brightness for 77 _qooec copies OOmO0 O8O00 E 3 Contrast Adjusts the contrast for 77 _cooec copies O00800 OBOO0O E 4 PhotoCapture 1 Print Quality Normal Choose the print quality 86 Photo 2 Paper Type Plain Paper Choose the paper type 86 Inkjet Paper Brother BP71 Other Glossy 3 Paper Size 10x15cm Choose the paper size and 87 13x18cm the print size Letter The print size appears AA when A4 or Letter is When A4 or Letter is chosen 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm Max Size chosen in the Paper Size menu The factory settings are shown in Bold with an asterisk 2 145 Main Menu Submenu Menu
22. If your camera is using the USB Mass Storage standard you can also print photos from a digital camera without PictBridge See Printing photos directly from a digital camera without PictBridge on page 93 PictBridge requirements To avoid errors remember the following points E The machine and the digital camera must be connected using a suitable USB cable E The image file extension must be JPG other image file extensions like JPEG TIF GIF and so on will not be recognized E PhotoCapture Center operations are not available when using the PictBridge feature Printing photos from a camera Setting your digital camera Make sure your camera is in PictBridge mode The following PictBridge settings may be available from the LCD of your PictBridge compatible camera Depending on your camera some of these settings may not be available Camera Menu Options Selections Paper Size Letter A4 10x15cm Printer Settings Default setting Paper Type Plain Paper Glossy Paper Inkjet Paper Printer Settings Default setting Layout Borderless On Borderless Off Printer Settings Default setting 2 DPOF setting 1 Print Quality Normal Fine Printer Settings Default setting Date Print On Off Printer Settings Default setting See DPOF printing on page 92 for more details If your camera is set to use the Printer Settings Default setti
23. Make sure you are in Fax mode a Load your document Press Menu 2 2 7 Press A or Y to choose On or Of f Press OK Delayed Faxing Monochrome only During the day you can store up to 50 faxes in the memory to be sent within 24 hours These faxes will be sent at the time of day you enter in step D Make sure you are in Fax mode a Load your document Press Menu 2 2 3 amp Do one of the following E Press OK to accept the displayed time E Enter the time you want the fax to be sent in 24 hour format For example enter 19 45 for 7 45 PM Press OK E Note The number of pages you can scan into the memory depends on the amount of data that is printed on each page Sending a Fax Delayed Batch Transmission Monochrome only Before sending the delayed faxes your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time D Make sure you are in Fax mode a Press Menu 2 2 4 amp Press A or Y to choose On Press OK 4 Press Stop Exit Checking and cancelling waiting jobs You can check which jobs are still waiting in the memory to be sent and cancel a job If there are no jobs the LCD shows No Jobs Waiting ap Press Menu 2 5 Any waiting jobs appear on
24. Photo Capture is blinking to avoid damaging the card USB Flash memory drive or data stored on the card Load your document Press Scan amp Press A or to choose Scan to Media Do one of the following E To change the quality press OK and go to step E To start scanning press Mono Start or Colour Start Press A or Y to choose the quality and then press OK Do one of the following E To change the file type go to step E To start scanning press Mono Start or Colour Start QO Press A or to choose the file type choose one of the options below E To change the file name press OK and go to step E To start scanning press Mono Start or Colour Start The file name is set automatically However you can set a name of your choice using the dial pad You can only change the first 6 digits Press Mono Start or Colour Start 89 Chapter 13 Changing the image quality Press Menu 4 0 1 2 Press A or to choose B W 200x100 dpi B W 200 dpi Color 150 dpi Color 300 dpi or Color 600 dpi Press OK Press Stop Exit Changing the monochrome file format Press Menu 4 0 2 Press A or Y to choose TIFF or PDF Press OK Press Stop Exit Changing the colour file format Press Menu 4 0 3 Press A or Y to choose PDF or JPEG Press OK amp Press Stop Exit 90 Understanding the Error Messages Once you are fami
25. Q CAUTION Make sure that the plastic tabs on both sides of the green protective part 1 have securely clicked into place 2 L o of Ofr LN j 2 JZ If you are not able to find the green protective part DO NOT remove the ink cartridges before shipping It is essential that the machine be shipped with either the green protective part or the ink cartridges in position Shipping without them will cause damage to your machine and may void your warranty When travelling with the ink cartridges still in the machine please keep the machine upright as this will protect the machine from leakage Unplug the machine from the telephone wall socket and take the telephone line cord out of the machine Unplug the machine from the electrical socket QO Lift the scanner cover until it locks securely into the open position Then unplug the interface cable from the machine if it is connected 137 Lift the scanner cover 1 to release the lock Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands 138 Pack the machine and the printed materials in the original carton with the original packing material as shown below Do not pack the used ink cartridges in the carton Close the carton and tape it shut
26. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds If you are having Network problems see the Network User s Guide for more information The network scanning feature does not work The network PC Fax Receive feature does not work For Windows users only Firewall settings on your PC may be rejecting the necessary network connection Follow the instructions below to configure the Firewall If you are using personal Firewall software see the User s Guide for your software or contact the software manufacturer For Windows XP SP2 and Windows Vista users see Firewall settings in the Software User s Guide on the CD ROM For Windows XP SP1 user s please visit the Brother Solutions Center http solutions brother com Your computer cannot find your machine lt Windows users gt Firewall settings on you PC may be rejecting the necessary network connection For detail see the instruction above lt Macintosh users gt Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 119 Dial Tone detection When you send a fax automatically by default
27. See Enter personal information station ID in the Quick Setup Guide D Press Menu 9 0 2 Enter the fax number to which the Fax Journal report will be forwarded amp Press Mono Start 125 Transferring faxes to your PC You can transfer the faxes from your machine s memory to your PC amp Make sure you have installed MFL Pro Suite on your PC and then turn on PC FAX Receiving on the PC For details see PC FAX receiving for Windows in the Software User s Guide on the CD ROM Make sure you have set PC Fax Receive on the machine See PC Fax Receive on page 59 If faxes are in the machine s memory when you set up PC Fax Receive the LCD will ask if you want to transfer the faxes to your PC Do one of the following E To transfer all faxes to your PC press 1 You will be asked if you want a backup print E To exit and leave the faxes in the memory press 2 Press Stop Exit 126 Document jam Documents can jam in the ADF unit if they are not inserted or fed properly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed D Open the ADF cover amp Pull the jammed document up and to the right 4 Close the ADF cover Press Stop Exit Note To avoid future document jams close the ADF cover correctly by pushing it gently in the middle
28. Solutions Center E To visit our web site for original Brother supplies http www brother com original click Supplies Information E To access the Brother CreativeCenter http Awww brother com creativecenter for FREE photo projects and printable downloads click Brother CreativeCenter E To return to the main page click Back or if you have finished click Exit Chapter 1 Control panel overview 11 Professional Series Redial Pause Hook Resolution Enlarge Reduce Quality Options Copy 2 Fax and telephone keys E Redial Pause Redials one of the last number called It also inserts a pause when programming quick dial numbers E Hook Press before dialing if you want to make sure a fax machine will answer and then press Mono Start or Colour Start Also press this key after picking up the handset of an external telephone during the F T pseudo double ring E Resolution Lets you temporarily change the resolution when sending a fax 2 Copy keys temporary settings E Enlarge Reduce Lets you temporarily enlarge or reduce copies depending on the ratio you choose E Quality Lets you temporarily change the quality setting E Options Lets you temporarily change multiple copy settings when in copy mode 3 4 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine The key lets you temporarily switc
29. USB Flash memory drive CompactFlash SD SDHC Memory Stick Memory Stick Pro xD Picture Card a Aa O N Q CAUTION The USB direct interface supports only a USB Flash memory drive a PictBridge compatible camera or a digital camera that uses the USB mass storage standard Any other USB devices are not supported 82 The Photo Capture key indications w o w amp 1 amp A f yer ag vA N i gt Q B gt m E Photo Capture light is on the memory card or USB Flash memory drive is correctly inserted E Photo Capture light is off the memory card or USB Flash memory drive is not correctly inserted E Photo Capture light is blinking the memory card or USB Flash memory drive is being read or written to Q CAUTION DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive the Photo Capture key is blinking You will lose your data or damage the card The machine can only read one device at a time so do not put more than one device in the slots Printing photos from a memory card or USB Flash memory drive How to print from a memory card or USB Flash memory drive Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print Follow the instructions below to start printing direct
30. User s Guide on the CD ROM If you choose Backup Print On the machine will also print the fax a Press Menu 2 4 1 2 Press A or Y to choose PC Fax Receive Press OK Press A or Y to choose lt USB gt or the PC you want to receive Press OK Press A or to choose Backup Print Onor Backup Print Off Press OK Press Stop Exit 59 Chapter 9 aA Note e PC Fax Receive is not supported in the Mac OS e Before you can set up PC Fax Receive you must install the MFL Pro Suite software on your PC Make sure your PC is connected and turned on For details see PC FAX Receiving in the Software User s Guide on the CD ROM e If you get an error message and the machine cannot print the faxes in memory you can use this setting to transfer your faxes to your PC For details see Error and maintenance messages on page 121 e When you receive a colour fax your machine prints the colour fax at your machine but does not send the fax to your PC Changing the destination PC Press Menu 2 4 1 Press A or to choose PC Fax Receive Press OK Press 1 to choose Change 4 Press A or Y to choose lt USB gt or the PC you want to receive Press OK Press A or to choose Backup Print On or Backup Print Off Press OK QO Press Stop Exit 60 Turning off Remote Fax Options D Press Menu 2 4 1 Press A or Y t
31. ae at a eee eee eee ceed 22 Beeper VolUM eee en eaea ne err a ree E EEEE RAA EERE EE i 22 Speaker Volume serioa iea rae aaa eaaa eea eee 22 Setting Daylight Savings TimMe esessssesssssessrsrsrrrrrrrrrnrrrrrnrsrsrsrsrsrsrsrrererrrertrene 23 LE Se Bs g E A E A 23 LOD Contrast eiieeii eaa a aaea EEEE a E EEE banc Ee Aa Ea aE E aE EEEE ERERS 23 Sleep ModE ae ea oe Deen er ee o aa a aaa ere a aa e ee ae 23 4 Security features 24 TX LOCK repenre ea a aeaa ea Ea epa a Kea EErEE EE e AEE R ESTEET 24 Setting and changing the TX Lock password 6 0 eeeeeeeeeeeeeeteteeaeaeees 24 T rming TX Lock On off sesh ess octet cde e irere e a EEEE 25 Section Il Fax 5 Sending a Fax 28 Entering Fax MOUS pesien e epo ie eiriaa Karee e Eerie apaapa 28 Faxing from the ADF sacesenceasatnn tuccapenieinccianlnams svasedastccsecarasetuessntneucetcnadeedenccl 28 Faxing from the scanner glass ccc edie te iueereeloptcuienveencjavactudscusudacueantacaepee 28 Faxing Letter size documents from the scanner glass cseeee 29 Colour fax transmission sicecc65eids seco nceaceesacc atic ancupesac eensueee eetiadesseuacs eae 29 Cancelling a fax in ProQreSs ccccccececeececeeeeeececeeeeeeeeeeeeeeeeeeeeteeteteteneneeenes 29 Broadcasting Monochrome ONY esecsccctnc pececcad van cuvedsentens sabes lt viividsiaemesedacusdeabrcueee 29 Cancelling a Broadcast in PrOQress ccceceeeceeeeeeeee ee eeteeee ee eeeeeteteeeeeeeenees 30 Add
32. at 5 minute intervals 2 3 4 5 6 7 8 9 or 10 rings for Australia 1 2 3 4 5 6 7 8 9 or 10 rings for New Zealand 0 1 2 3 4 5 6 7 8 9 or 10 rings for some countries Public switched telephone network Up to 480 7 400 pages Up to 480 2 400 pages Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 154 Specifications Copy Colour Monochrome Yes Yes Document Size ADF Width 148 mm to 215 9 mm ADF Length 148 mm to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Copy Speed Monochrome Up to 23 pages minute A4 paper 1 Colour Up to 20 pages minute A4 paper 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution E Scans up to 1200x1200 dpi E Prints up to 1200x1200 dpi 1 Based on Brother standard pattern Fast mode Stack Copy Copy speeds vary with the complexity of the document 155 PhotoCapture Center Available Media 1 Resolution File Extension Media Format Image Format Number of Files Folder Borderless 16MB to 2GB 4GB to 8GB A O N
33. cents oer eee 54 SINO recekan anara a terse ern renee 53 Out of Memory message 32 34 124 P Packing the machine n se 137 Papel oanrekking 13 152 Capacity steers eee eee eee 16 document SIZE eeseeeeeeeeeeeeeeeeeees 28 MAGN srren 8 SI ZO tse a E eE E Ee Te 15 21 size of document ssesessseeesereer 17 YDE senean e Ea 15 21 170 PaperPort 11SE with OCR See Software User s Guide on the CD ROM and Help in the PaperPort 11SE application to access How to Guides oo eee e ee eeeccccce eee eeeeeeeeeeeeeeees PhotoCapture Center Date Print ccccccccceesceceeeeeeseeeeeeaees 88 DPOF printing eee emer ree omer 85 from PC See Software User s Guide on the CDROM serete ereit eera Eakin dina Memory Stick Pro eener 80 Memory Stick shes octets 80 Print settings Colour enhancement ceee 87 Paper type amp size aa 86 Print speed amp quality 0 0 0 86 Scan to Media cde 2 cited Seeteedtehecebeienn 89 SecureDigital c ccceeeeeeeeeeeeeeees 80 specifications s ieee 156 xD Picture Card oy sgecsactcceccccecccensseaasess 80 PictBridge DPOF Printing cccndeescpcte cin Geceteccncn nbc 92 Power failure ccceeeeceeeeceeeeeeaeeneenes 139 Print alea estas Ne ee 12 difficulties 2 0 ceeeeccceeeeeeeeeees 113 115 NAE 2 aera ere reece ee ee meee eee 159 fax from Memory ccceeeee eee ee ee eeeeeeees 39 images orae me eae
34. eee tes eececer ace ice cantons wus cipeaseacce 2 canadien as EREE a aiit 12 Acceptable paper and other print Media 0 cccccceseeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeees 13 Recommended print media 2 ccceeceeeeeececeeeeee see eeeeeeeseeeeeeeeseeeeeeeeeneeeees 13 Handling and using print media a ciccecesssccvircladacenceaseds Soendenietieeviixencasestendendanes 13 Choosing the right print MOGs csiccsdecverscsweecdcrseacaseseoid de ce centwencntensnctenestalien 15 Loading POCUIMGING secre a a drip e buree Hy Ea e Eppe 17 Using the ADF idrrsdosecnieaon paparan ae ariaa annee E iae ia ipia 17 Using the s anner QIASS rcreriieciriicreie nenene erep era REER 18 rere g t 16 arc 2 gt Seeeeae ner nn cr ere eee ne Peete a iaaea a Aaea aap era ee eee 19 3 General setup 20 Power Save TNO Soca cce reece cnetetcnio es mrcnel nee awdialenn es enteencemancl eating eenseeerenranes 20 Putting your machine in Power Save MOdG eeeeeeeeeeeeeeeeeeeeeaeaeaees 20 Bringing your machine out of Power Save mode 6 0se eeeeeeeeeeeteeteaees 20 Power Save Setti eaemnrtanneenea nie gnclaer sme te ole tee ese A eaaa a rt terrence eer 20 PS MO ccs cece sectarian set pa E EE ERER 21 eee 1S ecto 11 ge eee ee ee ere Renee eer ene een cere ee 21 Paper Typa aore oea E cece aa eaa E EEEE a eR EEEE 21 Paper SIZE cre A ee eee eee 21 Volume SettiNgS erisera anene eeaeee aaa aaa ea EAEE 22 RING ONS eeose ces Ae ee doene e eck
35. endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment does not fully meet Telecom s impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances If a charge for local calls is acceptable the Dial Button should not be used for local calls Only the 7 digits of the local number should be dialled from your telephone Do not dial the area code digit or the 0 prefix This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers 10 Not all telephones will respond to incoming ringing when connected to the extension socket 11 The answer delay setting of this equipment shall not be set to less than the default setting as this will destroy Caller ID information 12 All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is be
36. ere 84 improving quality ceeee 134 135 paper jams sec ctceet resected le eee 127 EPOS Pee eee een eee pee Oreste 66 POS ONUMION saii ceeteaeeereete 159 specifications 0 eeeeeeeeeeeeeeteeeeeeeeeeees 159 Printing IMAJES eroek rE ae araeir EERE 84 on small paper sssssssseseesesseesessreenr eene 11 See Software User s Guide on the ODMOR Programming your machine 139 Q Quick Dial sccccncose ven eeteacedeevbsencekeateccteesenteenss 54 Broadcasting scctectes teint ctqci ct eeecaepeeecbes 29 USING GrOUPS ceeeeeeeeeeeeeeeteeeeees 29 Group dial changing a soo nek oo Sia canwban teeta seat see cecntan 55 setting up Groups for Broadcasting ccceeeeeeeeeeeeeeeeeeeeeeeees 56 One Touch Dial CMANOUING coc xg ected dete ecentaesesiactaalecsntats 55 Setting UP ees es ee 54 SAG Scere pat eet acceso 53 ELN a E AA 53 Speed Dial NANGING siirsin niriana 55 Setting Up ct acetic ae cenece eeepc gecticemeaatenae 55 UEL EE E E td pan AT 53 R Receive Mode sssssssssssssnrsesssssssrrrnrrrrrrrne 35 Extemal TAD serrera 35 Fax ONIY orses eene reren 35 Lice 6 7 I geeeetencte mentee som emerrentercnen et ereterene tae 35 Man al eee enna re amanna 35 Redial PaUSE cerisier e 54 Reducing COPIES persisiran eepe a Eeee 74 incoming faxes essseeeeeeeererererereeeesee 38 Remote Retrieval ccccsssseseessseseeeees 61 ACCESS code cccceecccceeececeeeeeeae sees 61 62 comm
37. from the USB direct interface Wrong Paper Paper is not the correct size Size Check that the machine s Paper Size setting matches the size of paper in the tray See Paper Size on page 21 Transferring your faxes or Fax Journal report If the LCD shows Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine See Transferring faxes to another fax machine on page 125 You can also transfer the Fax Journal report to see if there are any faxes you need to transfer See Transferring the Fax Journal report to another fax machine on page 125 Note If there is an error message on the machine s LCD after the faxes have been transferred disconnect the machine from the power source for several minutes and then reconnect it Transferring faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode See Enter personal information station ID in the Quick Setup Guide ap Press Menu 9 0 1 Do one of the following E f the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit E Ifthe LCD shows Enter Fax No enter the fax number to which faxes will be forwarded O Press Mono Start Transferring the Fax Journal report to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode
38. in Bold with an asterisk 148 Menu and Features Entering Text When you are setting certain menu selections such as the Station ID you may need to enter text into the machine Most number keys have three or four letters printed on keys The keys for 0 and do not have printed letters because they are used for special characters By pressing the relevant number key repeatedly you can access the character you want Press one two three four Key time times times times 2 A B C 2 3 D E F 3 4 G H 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z Inserting spaces To enter a space in a fax number press gt once between numbers To enter a space in a name press gt twice between characters Making corrections If you entered an incorrect letter and want to change it press 4 to move the cursor under the incorrect character Then press Clear Back Re enter the correct character You can also back up and insert letters Repeating letters If you need to enter a letter that is on the same key as the letter before press to move the cursor to the right before you press the key again Special characters and symbols Press x or 0 and then press lt 4 or gt to move the cursor under the special character or symbol you want Then press OK to choose it Press x for space amp x Press for lt gt 4_ Press 0 for AEOUACEEO 149 General Printer Type
39. inactive code ep Press Menu 2 4 2 Enter a three digit code using numbers 0 9 x or Press OK The preset x cannot be changed Note Do not use the same code as your Remote Activation Code 5 1 x 9 1 for New Zealand or Remote Deactivation Code 5 1 9 1 for New Zealand See Operation from extension telephones on page 51 Q Press Stop Exit ah Note You can change your code at any time by entering a new one If you want to make your code inactive press Clear Back in step to restore the inactive setting and press OK 61 Chapter 9 Using your Remote Access Code D Dial your fax number from a touch tone telephone or another fax machine When your machine answers enter your remote access code 3 digits followed by at once The machine signals if it has received messages E 1long beep Fax messages E No beeps No messages E When the machine gives two short beeps enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command QO Press 9 0 to stop Remote Access when you have finished Hang up E Note If your machine is set to Manual mode and you want to use the remote retrieval features wait about 2 minutes after it starts ringing and then enter the remote access code within 30 seconds This function may not be available in
40. lock release lever as shown to release the ink cartridge indicated on the LCD Remove the cartridge from the machine Open the new ink cartridge bag for the colour shown on the LCD and then take out the ink cartridge 130 D Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal then remove the cap 1 ff Each colour has its own correct position Insert the ink cartridge in the direction of the arrow on the label Gently push the ink cartridge until it clicks and then close the ink cartridge cover Q The machine will automatically reset the ink dot counter E Note e If you replaced an ink cartridge for example Black the LCD may ask you to verify that it was a brand new one Did You Change Blck For each new cartridge you installed press 1 Yes to automatically reset the ink dot counter for that colour If the ink cartridge you installed is not a brand new one be sure to press 2 No e If the LCD shows No Cartridge or Cannot Detect after you install the ink cartridges check that the ink cartridges are installed correctly If ink gets in your eyes wash them out with water at once and call a doctor if you are concerned Troubleshooting and Routine Maintenance Q CAUTION DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will no
41. or Zealand external telephone and use codes to turn the machine Off on or off You can personalize these codes 5 Auto Reduction On Cuts the size of incoming 38 bee faxes 6 Polling RX Standard Sets up your machine to 67 eae poll another fax machine ur Timer 2 Setup Send 1 Contrast Auto Changes the lightness or 31 In Fax mode only Light darkness of faxes you send Dark 2 Fax Resolution Standard Sets the default resolution 31 Fine for outgoing faxes S Fine Photo 3 Delayed Fax Sets the time of day in 33 24 hour format that the delayed faxes will be sent 4 Batch TX On Combines delayed faxes to 33 off the same fax number at the same time of day into one transmission 5 Real Time TX Next Fax Only Sends a fax without using 32 Sa the memory off 6 Polled TX Standard Sets up the documenton 69 z your machine to be PE retrieved by another fax machine 7 O0verseas Mode On If you are having problems 32 ofet sending faxes overseas set this to on 0 Glass ScanSize A4 Adjusts the scan area of 29 tees the scanner glass to the size of the document The factory settings are shown in Bold with an asterisk E 143 Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 3 Report Setting 1 Transmission On Sets initial setup for 65 Transmission Verification Continued On Image a Report and Fax Journal off Off Image 2 Journa
42. panel of your machine Any digits dialled after this will send tone signals When you hang up the machine will return to the pulse dialling service Fax Tel mode When the machine is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call If you are at an external telephone lift the handset of the external telephone and then press Hook to answer If you are at an extension telephone you ll need to lift the handset during the F T Ring Time and then press 5 1 9 1 for New Zealand between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 5 1 x 9 1 for New Zealand 40 Telephone and External devices Fax Tel mode in Power Save condition When the machine is in Power Save condition you can receive faxes if the Power Save setting is Fax Receive On See Power Save setting on page 20 Fax Tel mode does not work in power save condition The machine will not answer telephone or fax calls and will keep ringing If you are at an external or extension telephone lift the handset and talk If you hear fax tones hold the handset until Fax Detect activates your machine If the other party says they want to send you a fax activate the machine by pressing 5 1 x 9 1 for New Zealand Telephone Service for Australia Telstra FaxStream Duet Distinctive Ring Telstra
43. paper and other print media on page 8 Make sure the Jam Clear Cover is set properly Smudged stain at the top center of the printed page Make sure the paper is not too thick or curled See Acceptable paper and other print media on page 13 Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings Printing appears dirty or ink seems to run Make sure you are using the recommended types of paper See Acceptable paper and other print media on page 13 Don t handle the paper until the ink is dry Make sure you are using Brother Original Innobella ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the Basic tab of the printer driver Stains appear on the reverse side or at the bottom of the page Make sure the printer platen is not dirty with ink See Cleaning the machine printer platen on page 133 Make sure you are using Brother Original Innobella ink Make sure you are using the paper support flap See Loading paper and other print media on page 8 The machine prints dense lines on the page Check Reverse Order in the Basic tab of the printer driver The printouts are wrinkled In the printer driver Advanced tab click Colour Settings and uncheck Bi Directional Printing for Windows or Bi Di
44. some countries e g Australia 62 Remote Fax commands Remote fax options Monochrome only Follow the commands below to access features when you are away from the machine When you call the machine and enter your remote access code 3 digits followed by x the system will give two short beeps and you must enter a remote command Remote commands Operation details 95 Change the Fax Forwarding or Fax Storage settings 1 OFF You can choose Off after you have retrieved or erased all your messages 2 Fax Forwarding One long beep means the change is accepted If you hear 4 Fax Forwarding number three short beeps the change was not accepted because something has not been set up for example a Fax 6 Fax Storage Forwarding number has not been registered You can register your Fax Forwarding number by entering 4 See Changing your Fax Forwarding number on page 64 Once you have registered the number Fax Forwarding will work 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 64 3 Erase faxes from the memory If you hear one long beep fax messages have been erased from the memory 97 Check the receiving status 1 Fax You can check whether your machine has received any faxes or voice messages If yes you will hear one long beep If no you will hear three short beeps 98 Ch
45. the LCD Do one of the following E Press A or Y to scroll through the jobs and choose the job you want to cancel Press OK to choose a job and then press 1 to cancel it E Press 2 to exit without cancelling When you have finished press Stop Exit 33 Chapter 5 Sending a fax manually Manual transmission lets you hear the dialling ringing and fax receiving tones while sending a fax Make sure you are in Fax mode a Load your document Pick up the handset of an external telephone and listen for a dial tone Dial the fax number you want to call When you hear the fax tone press Mono Start or Colour Start E f you load the document on the scanner glass press 1 to send the fax QO Replace the handset Out of Memory message If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you get an Out of Memory message while scanning a subsequent page you will have the option to press Mono Start or Colour Start to send the pages scanned so far or to press Stop Exit to cancel the operation e Note If you do not want to delete your stored faxes to clear the memory you can change the setting to send the fax in real time See Real time transmission on page 32 34 Receiving a Fax Receive modes Choosing the correct Receive Mode By default your machine will automatically receive any faxes that are sent
46. the correct position If the error there is a problem with the memory remains check the media drive slot of the card machine by putting in another memory card that you know is working Media is Full The memory card or USB flash Your machine can only save to your memory card memory drive you are using already contains 999 files or USB flash memory drive if it contains less than 999 files Try deleting unused files to free some space and try again No Caller ID There is no incoming call history You have not received any calls you have not activated the Caller ID feature on your machine or you have not subscribed to the Caller ID service from your telephone company If you want to use the Caller ID feature call your telephone company See Caller ID on page 43 See Caller ID on page 45 See Caller ID For Singapore and Hong Kong on page 48 No Cartridge An ink cartridge is not installed correctly Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges on page 129 No File The memory card or USB Flash memory drive in the media drive does not contain a JPG file Put the correct memory card or USB Flash memory drive into the slot again 123 Error Message Cause Action No Paper Fed The machine is out of paper paper is not correctly loaded in the paper tray Do one of the following E Refill the pa
47. the following keys T Phone Book OK 03 T Phone Book 02 and Mono Start or Colour Start Numbers can be added manually by entering them on the dial pad T Phone Book OK 03 7 0 0 1 on the dial pad and Mono Start or Colour Start This would dial 555 7001 You can also add a pause by pressing the Redial Pause key Dialling and storing numbers 57 You can only use one remote fax option at a time E Fax Forwarding E Fax Storage E PC Fax Receive E Off You can change your selection at any time If received faxes are still in the machine s memory when you change the Remote Fax Options a question will appear on the LCD See Changing Remote Fax Options on page 61 58 Remote fax options Monochrome only Fax Forwarding When you choose Fax Forward your machine stores the received fax in the memory The machine will then dial the fax number you have programmed and forward the fax message D Press Menu 2 4 1 Q Press A or Y to choose Fax Forward Press OK Enter the forwarding number up to 20 digits Press OK Press A or to choose Backup Print On or Backup Print Off Press OK Note e If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is the safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine e When you receive a
48. the same line as the machine choose the maximum number of rings See Operation from extension telephones on page 51 and Fax Detect on page 38 D Press Menu 2 1 1 Press A or Y to choose how many times the line rings before the machine answers 02 10 for Australia 01 10 for New Zealand 00 10 for some countries Press OK If you choose 00 the line will not ring at all Press Stop Exit Receiving a Fax F T Ring Time Fax Tel mode only When somebody calls your machine you and your caller will hear the normal telephone ring sound The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T ring time setting If you hear the F T ring it means that you have a voice caller on the line Because the F T ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone For more information see Using remote codes on page 51 Press Menu 2 1 2 Press A or to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds for Australia and some countries 20 30 40 or 55 seconds for New Zealand Press OK D Press Stop Exit e Note Even if the caller hangs up during the pseudo double ringing the machine w
49. to it The diagram below will help you choose the correct mode For more detailed information on the receive modes see Using receive modes on page 36 and Receive mode settings on page 37 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes No Are you using the voice message function of an external telephone answering device Fax Onl No x Do you want the machine to answer fax and gt Manual telephone calls automatically No S Fax Tel Yes External TAD Yes To set a receive mode follow the instructions below Press Menu 0 1 Press A or Y to choose Fax Only Fax Tel External TAD or Manual Press OK Press Stop Exit The LCD will display the current receive mode 1 i2 1lb 11 54 Fax Fesi Standard 2 1 Current receive mode Fax Fax Only 2 Fax resolution 35 Chapter 6 Using receive modes Some receive modes answer automatically Fax Only and Fax Tel You may want to change the ring delay before using these modes See Ring Delay on page 37 Fax only Fax only mode will automatically answer every Call If the call is a fax your machine will receive it Fax Tel Fax Tel mode helps you automatically manage incoming calls by recognising whether they are fax or voice calls and dealing with them in one of the following ways E Faxes will be
50. 2 Cards Photo Card Up to 220 gsm Up to 0 25 mm 202 Index Card Up to 120 gsm Up to 0 15 mm 30 Post Card Up to 200 gsm Up to 0 25 mm 30 Envelopes 75 to 95 gsm Up to 0 52 mm 10 Transparencies 10 1 2 16 Up to 150 sheets of 80 gsm paper BP71 260 gsm paper is especially designed for Brother inkjet machines Loading documents You can send a fax make copies and scan from the ADF automatic document feeder and from the scanner glass Using the ADF The ADF can hold up to 50 pages and feeds each sheet individually Use standard 80 gsm paper and always fan the pages before putting them in the ADF Recommended environment Temperature 20 to 30 C Humidity 50 to 70 Paper 80 gsm Document Sizes Supported Length 148 to 355 6 mm Width 148 to 215 9 mm Weight 64 to 90 gsm Loading paper and documents How to load documents Q CAUTION DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric with the ADF Instead use the scanner glass E Make sure documents written with ink are completely dry Unfold the ADF Document Support 1 and the ADF Document Output Support Flap 2 Fan the pages well 17 Chapter 2 Make sure you place the documents face up top edge first in the ADF until you feel them tou
51. 5 Images Line will be slower than 6 Images Line but the quality is better 83 Chapter 13 GD Press A or Y to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK 5 Press A or Y to choose the paper size you are using Letter or A4 Press OK QO Press Colour Start to print Printing Images Before you can print an individual image you have to know the image number Make sure you have put the memory card or USB Flash memory drive in the correct slot Print the index first See Print Index Thumbnails on page 83 Press Photo Capture Press Aor Y to choose Print Images Press OK Note If your memory card contains valid DPOF information the LCD will show DPOF Print Yes See DPOF printing on page 85 84 Enter the image number that you want to print from the thumbnail index Press OK Note e Multiple numbers can be entered by using the OK key to separate numbers For example 1 OK 3 OK 6 would print images 1 3 and 6 The key can be used to print a range of numbers for example 1 5 would print all images from 1 to 5 e You can enter up to 12 characters including commas for the image numbers you want to print O Do one of the following E After you have chosen the images you want to print press OK to choose your settings Go to E f you have already chosen your settings p
52. Baenduccehe eben dcencanesaetentieeinexe 99 IMPORTANT FOr Your Safety ssc cite cecen cere cckeereriesscetl We enw sacabeucdeexteseens 102 LAWN CONMGGHON geese eccntceay eeens e narea Eear r er eree AERO raria 103 Radio interferenCe siirron Soccer arene de Eae e Graces aeea ree ai 103 International ENERGY STAR Compliance Statement cceeeeeee 103 Important Information for Australia cccceeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeseneceneaeaeaees 104 Important safety INSTCUCHIONS cece cceccerisceicnccst cereelengensenesouapedacuuuscusudseusantaruens 104 Important Information for New Zealand 2 cecceceeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeaeaeaees 106 Important Safety Instructions icceejc asecescccartaciec veer endunesekuoaseduusededaacsdestexcese 106 Important Information for Some Countries ceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeaees 109 Important Safety Instructions seccccuciexstiieus cae cancivussenteniiebes asiivndsaqumecddacusduiiecese 109 Legal limitations for Copying seceded xe deiecacstentemeeness saiincestiveanedudvnedyin em odaesdecaduanesiaesba 111 AS NAA oes seca cee rpa a E epa arei ie ITERE 112 B Troubleshooting and Routine Maintenance 113 Troubleshoot gissrrasrseea rt re EE EEE tre Teme eral re 113 If you are having difficulty with your machine ccceececeeeeeeeeeeeeeeeeeeeeeees 113 Dial Tone detecti ierices ee eeucteenec teat ance cnet gees bientertateten 120 Telephone line interference
53. Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems Q Close the output paper tray Check that the paper is flat in the tray and below the maximum paper mark 1 Chapter 2 Slowly push the paper tray completely Loading envelopes and post into the machine cards About envelopes E Use envelopes that weigh from 80 to 95 gsm E Some envelopes need margin settings to be set in the application Make sure you While holding the paper tray in place do a test print first before printing many pull out the paper support 1 until it envelopes clicks and unfold the paper support flap 2 caution DO NOT use any of the following types of envelopes as they will cause paper feed problems That are of a baggy construction e That are embossed have raised writing on them e That have clasps or staples e That are pre printed on the inside Note Do not use the paper support flap for A X Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Glue Double flap 10 How to load envelopes and post cards D Before loading press the corners and sides of envelopes or post cards to make them as flat as possible E Note If envelopes or post cards are double feeding put one envelope or post card in the paper tray at a time
54. Caller ID service area E ID Withheld display means the caller has intentionally blocked transmission of information Note You can print a list of Caller ID information received by your machine Caller ID service varies with different carriers Call your local phone company to determine the kind of service available in your area 48 Viewing Caller ID List Your machine stores information for the last thirty calls in the Caller ID list You can view or print this list When the thirty first call comes in to the machine it replaces information about the first call ai Press Menu 2 0 4 Press A or Y to choose Display Press OK The Caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display D Press A or Y to scroll through the Caller ID memory to choose the Caller ID you want to view Press OK The LCD shows the caller s number the date and time of the call Do one of the following To return to the Caller ID listing press A or Y E To finish viewing press Stop Exit Printing Caller ID List Press Menu 2 0 4 Q Press Aor Y to choose Print Report Press OK If no ID is stored the beeper will sound and No Caller ID will appear on the LCD Press Mono Start or Colour Start When the printing has finished press Stop Exit Connecting an external TAD telephone
55. D SDHC xD Picture Card and a USB Flash memory drive E Memory Stick Memory Stick Pro xD Picture Card CompactFlash a SD SDHC 22 mm or less 11 mm or less USB Flash memory drive E miniSD can be used with a miniSD adapter E microSD can be used with a microSD adapter E Memory Stick Duo can be used with a Memory Stick Duo adapter E Memory Stick Pro Duo can be used with a Memory Stick Pro Duo adapter E Memory Stick Micro M2 can be used with a Memory Stick Micro M2 adapter E Adapters are not included with the machine Contact a third party supplier for adapters The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash memory drive folder structure Your machine is designed to be compatible with modern digital camera image files memory cards and USB Flash memory drive however please read the points below to avoid errors E The image file extension must be JPG Other image file extensions like JPEG TIF GIF and so on will not be recognized E PhotoCapture Center printing must be performed separately from PhotoCapture Center operations using the PC Simultaneous operation is not available E IBM Microdrive is not compatible with the machine E The machine ca
56. DCP models Where it says MFC in this user s guide please read MFC as DCP brother 96 Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary 98 113 139 150 164 Safety and Legal Choosing a location Put your machine on a flat stable surface that is free of vibration and shocks such as a desk Put the machine near a telephone socket and a standard grounded electrical socket Choose a location where the temperature remains between 10 C and 35 C DO NOT put the machine near heaters air conditioners refrigerators medical equipment chemicals or water DO NOT connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply 98 Q CAUTION Avoid placing your machine in a high traffic area Avoid placing your machine on a carpet DO NOT expose the machine to direct sunlight excessive heat moisture or dust DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory Avoid interference sources such as other cordless telephone systems or speakers DO NOT tip the machine or place it on any tilted surface Doing this may cause ink spillage and internal damage to your machine Safety and Legal
57. FaxStream Duet is an enhanced Public Switched Telephone Service PSTS offered by Telstra that allows you to have an additional number on one phone line with its own distinctive ring pattern Telstra FaxStream Duet is a call handling feature that helps users distinguish voice and facsimile calls With FaxStream Duet incoming calls to a fax number are announced by a different distinctive ring signal Only one call can be answered or made at any one time and while this call is in progress incoming calls to either number will be presented with a busy tone Your machine has a Distinctive Ring function allowing you to dedicate one phone number just for receiving faxes ah Note After you have set the Distinctive Ring feature to On the receive mode is set to Manual automatically Your Distinctive Ring Number does not allow Voice calls only Faxes You can not change the receive mode from Manual mode while the Distinctive Ring is set to on Telephone and External devices What is the Advantage of using Telstra FaxStream Duet Function Using Telstra FaxStream Duet is the most efficient way to receive both fax and telephone calls on the same line When the voice call comes in all phones extension and external and the fax machine will ring to alert you to pick it up If a fax call comes in the fax machine will answer automatically without ringing whereas the extension and external phones w
58. Load your document Press Resolution then A or Y to choose the resolution Press OK Sending a Fax To change the default fax resolution D Make sure you are in Fax mode Q Press Menu 2 2 2 Press A or Y to choose the resolution you want Press OK aH Note You can choose four different resolution settings for monochrome faxes and two for colour Monochrome Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution S Fine Good for small print or artwork and transmits slower than Fine resolution Photo Use when the document has varying shades of grey or is a photograph This has the slowest transmission Colour Standard Suitable for most typed documents Fine Use when the document is a photograph The transmission time is slower than Standard resolution If you choose S Fine or Photo and then use the Colour Start key to send a fax the machine will send the fax using the Fine setting 31 Chapter 5 Dual access Monochrome only You can dial a number and start scanning the fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD shows the new job number and available memory The number of pages you can scan into the memory will vary depending on the data that is printed on them aA Note Ifthe Out of Memory message appears w
59. Press Quality Press A or Y to choose Normal Best or Fast Press OK 00 6086 Press Mono Start or Colour Start 73 Chapter 12 To change the default setting follow the instructions below Press Menu 3 1 Press A or Y to choose Normal Best or Fast Press OK amp Press Stop Exit Enlarging or reducing the image copied You can choose an enlargement or reduction ratio If you choose Fit to Page your machine will adjust the size automatically to the paper size you set If you use Fit to Page use the scanner glass Press Fit to Page Enlarge Custom 25 400 Reduce 498 16s senend 186 10x15cm7 LTR and Aor Y 142 A57A4 100 97 LTR A4 93 A4 gt LTR 83 LGL7A4 69 A4 gt A5 47 A4710x1l5cm 74 To enlarge or reduce the next copy follow the instructions below Make sure you are in Copy mode a Load your document Use the dial pad to enter the number of copies up to 99 Press Enlarge Reduce Do one of the following E Press A or Y to choose the enlargement or reduction ratio you want Press OK E Press A or Y to choose Custom 25 400 Press OK Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 53 Press OK QO Press Mono Start or Colour Start EA Note e Enlarge Reduce is not available with Page Layout e Fit to Page doe
60. See Standard Fine Super Fine and Photo Ring Delay The number of rings before the machine answers in Fax Only and Fax Tel mode Ring Volume Volume setting for the machine s ring Scan to Media You can scan a monochrome or colour document into a memory card or USB Flash memory drive Monochrome images will be in TIFF or PDF file format and colour images may be in PDF or JPEG file format Scanning The process of sending an electronic image of a paper document into your computer Search An electronic numerical or alphabetical listing of stored One Touch Speed Dial and Group numbers Speed Dial A pre programmed number for easy dialling You must press pa Phone Book and the two digit code and Mono Start or Colour Start to start the dialling process Standard resolution 203 x 97 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super Fine resolution Mono only 392 x 203 dpi Best for very small print and line art Glossary TAD telephone answering device You can connect an external TAD to your machine Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings Tone Not available in New Zealand A form of dialling on the telephone line used for Touch Tone telephones Transmission The process of s
61. Selections Options Descriptions Page 4 PhotoCapture 4 Color Enhance On 1 Brightness Adjusts the brightness 87 Continued off 7 E m O00800 OH E 2 Contrast Adjusts the contrast 87 7 m 00800 OH E 3 White Balance Adjusts the hue of the 87 2 E white areas OO00E0 00800 Omg000 E 4 Sharpness Enhances the detail of the E image m 00800 OH E 5 Color Density Adjusts the total amount of 4 colour in the image 00800 Og000 E 5 Cropping On Crops the image around 88 off the margin to fit the paper size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping 6 Borderless On Expands the printable area 88 Off to fit the edges of the paper 7 Date Print On Prints the date on your 88 off photo Does not appear when DPOF Print is chosen The factory settings are shown in Bold with an asterisk 146 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 4 PhotoCapture 0 Scan to Media 1 Quality B W 200x100 dpi Selects the Scan 90 resolution for your type of Continued When a memory B W 200 dpi __ document card or USB Flash Color 150 dpi memory drive is Color 300 dpi inserted Color 600 dpi 2 B W File Type TIFF Selects the default file 90 PDF format for black and whit
62. Setup 4 Volume 1 Ring Off Adjusts the ring volume 22 Continued Low Med High 2 Beeper Off Adjusts the volume level of 22 Low the beeper ed High 3 Speaker Off Adjusts the speaker 22 volume LOW Med High 5 Daylight Save On Changes for Daylight 23 OFF Savings Time mannally 6 P Save Setting Fax Receive On Customizes the 20 Power Save key not to Fax Receive Off receive faxes in power save mode 7 LCD Contrast Light Adjusts the contrast of the 23 LCD Dark 8 Sleep Mode 1 Min You can choose how long 23 S Mins the machine will remain idle before it goes into 3 Mins sleep mode 5 Mins 10 Mins 30 Mins 60 Mins 2 Fax 1 Setup Receive 1 Ring Delay 02 10 02 Sets the number of rings 37 In Fax mode only Example for nene the machine Australia answers in Fax Only or i Fax Tel mode 2 F T Ring Time 20 Secs Sets the F T 37 a pseudo double ring time in 308ecs Fax Tel mode 40 Secs 70 Secs For New Zealand 20 Secs 30 Secs 40 Secs 55 Secs The factory settings are shown in Bold with an asterisk E 142 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 1 Setup Receive 3 Fax Detect On Receives fax messages 38 Continued In Fax mode only Off without pressing Start Continued 4 Remote Codes On 51 51 Allows you to answer all 51 91 91 for New calls at an extension
63. UIDE BR Nota For DCP users This documentation is for both MFC and DCP models Where it says models MFC 250C ant MFC in this user s guide please read MFC as DCP 6 Brother PC FAX Soft only D 7 PhotoCapture Center You can find information on these features E Printing Scanning Osram E ControlCenter3 for Windows hae E ControlCenter2 for Macintosh E Remote Setup E Faxing from your computer e a PhotoCapture Center m Network Printing For Macintosh E Network Scanning 6 M s D Make sure your Macintosh is turned HOW tO TRAINE HTME Yeer S Guide on Insert the Brother CD ROM into your This is a quick reference to use the HTML CD ROM drive User s Guide Double click the Documentation icon For Windows Double click your language folder and E Noe then double click top html If you have not installed the software see 4 l Viewing Documentation on page 3 Click SOFTWARE USER S GUIDE or NETWORK USER S GUIDE in the top menu and then click the heading you Ein te Stat Te ponia Brother would like to read from the list at the left MFC XXXX where XXXxX is your model number from the programs group then click User s Guides in HTML format of the window click SOFTWARE USER S GUIDE or NETWORK USER S GUIDE from the top menu SOFTWARE USER S GUIDE For DCP users This documentation is far bath MFC and
64. USER S GUIDE MFC 5490CN Version A If you need to call Customer Service Please complete the following information for future reference Model Number MFC 5490CN Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt and E may support an insurance claim by you in the event of product loss covered by insurance 2008 Brother Industries Ltd Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased and does not offer any warranty in the event that this product is used on public telecommunication lines in another country Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering t
65. a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Fax Detect to Off See Fax Detect on page 38 Sending a fax call to the machine If you answered at the machine press Mono Start and hang up at once If you answered on an extension telephone press your Remote Activation Code default setting is x51 x91 for New Zealand If you answer on an external telephone connected to the EXT jack press Start to receive the fax When your machine answers hang up 116 Troubleshooting and Routine Maintenance Handling Incoming Calls continued Difficulty Suggestions Custom features on a single line If you have Call Waiting Call Waiting Caller ID an alarm system or any other custom feature on a single telephone line with your machine it may create a problem sending or receiving faxes For example If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM Error Correction Mode feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business
66. a safety feature so you will not lose messages during a power failure Beeper Volume Volume setting for the beep when you press a key or make an error Brightness Changing the Brightness makes the whole image lighter or darker Broadcasting The ability to send the same fax message to more than one location Caller ID A service purchased from the telephone company that lets you see the number or name of the party calling you CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling 164 Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modified Read MMR and JPEG if the receiving machine has the same capability Communication error Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an in
67. accommodate noise and static on overseas telephone lines 165 Pause Allows you to place a 3 5 second delay in the dialling sequence while you are dialling using the dial pad or you are storing One Touch and Speed Dial numbers Press Redial Pause as many times as needed for longer pauses Photo resolution Mono only A resolution setting that uses varying shades of grey for the best representation of photographs PhotoCapture Center Allows you to print digital photos from your digital camera at high resolution for photo quality printing PictBridge Allows you to print photos directly from your digital camera at high resolution for photo quality printing Pulse Not available in New Zealand A form of rotary dialling on a telephone line Quick Dial List A listing of names and numbers stored in Speed Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually Remote Activation Code Press this code 5 1 x 9 1 for New Zealand when you answer a fax call on an extension or external telephone Remote Deactivation Code For Fax Tel mode only When the machine answers a voice call it pseudo double rings You can pick up at an extension telephone by pressing this code 5 1 9 1 for New Zealand 166 Resolution The number of vertical and horizontal lines per inch
68. adcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Glossary Innobella Innobella is a range of genuine consumables offered by Brother For best quality results Brother recommends Innobella Ink and Paper Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand without interrupting the cycle LCD liquid crystal display The display screen on the machine that shows interactive messages during On Screen Programming and shows the date and time when the machine is idle Manual fax When you lift the handset of your external telephone you can hear the receiving fax machine answer before you press Mono Start or Colour Start to begin sending Menu mode Programming mode for changing your machine s settings OCR optical character recognition The bundled ScanSoft PaperPort 11SE with OCR or Presto PageManager software application converts an image of text to text you can edit One Touch Keys on the machine s control panel where you can store numbers for easy dialling You can store a second number on each key if you hold down Shift as you press the One Touch key Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to
69. ain until you change them again Print speed and quality Press Menu 4 1 Press A or Y to choose Normal or Photo Press OK Press Stop Exit Paper Options Paper Type Press Menu 4 2 Press Aor Y to choose Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK Press Stop Exit Printing photos from a memory card or USB Flash memory drive Paper and print size Press Menu 4 3 Press A or Y to choose the paper size you are using Letter A4 10x15cm or 13x18cm Press OK E If you chose Letter or A4 press A or to choose the print size you are using 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cmor Max Size Press OK Example Printed Position for A4 paper 1 2 3 8 x 10cm 9 x 13cm 10 x 15cm 15 x 20cm Max Size E G Press Stop Exit Adjusting Colour Enhancement You can turn on the colour enhancement feature to print more vivid images Printing time will be slower aD Press Menu 4 4 Press A or Y to choose On or Off Press OK If you chose O f then go to step amp Press A or Y to choose 1 Brightness 2 Contrast 3 White Balance 4 Sharpness or 5 Color Density Press OK B Press A or Y to adjust the degree of the setting Press OK Press Stop Exit aH Note White Balance This setting adjusts the hue of th
70. al Pause as many times as needed to increase the length of the pause Storing One Touch Dial numbers Your machine has 3 One Touch keys where you can store 6 fax or telephone numbers for automatic dialling To access numbers 4 to 6 hold down Shift as you press the One Touch key Press T Phone Book Press A or to choose Set One Touch Press OK Press the One Touch key where you want to store the number Enter the fax or telephone number up to 20 digits Press OK Do one of the following E Enter the name up to 16 characters using the dial pad Press OK To help you enter letters see Entering Text on page 149 E To store the number without a name press OK 6 Press Stop Exit Storing Speed Dial numbers You can store up to 100 2 digit Speed Dial locations with a name When you dial you will only have to press a few keys For example E Phone Book OK the two digit number and Mono Start or Colour Start D Press Pa Phone Book Press A or to choose Set Speed Dial Press OK Use the dial pad to enter a 2 digit Speed Dial location number 00 99 Press OK Enter the fax or telephone number up to 20 digits Press OK Do one of the following E Enter the name up to 16 characters using the dial pad Press OK To help you enter letters see Entering Text on page 149 E To store the number without a name press OK QO Do one of th
71. an cause some functions of the fax machine not to work correctly 50 External and extension telephones Connecting an external or extension telephone You can connect a separate telephone as shown in the diagram below Example for Australia 1 Extension telephone 2 External telephone The LCD shows Telephone Operation from extension telephones If you answer a fax call on an extension or an external telephone plugged into the correct socket on the machine you can make your machine take the call by using the Remote Activation Code When you press the Remote Activation Code 5 1 x 9 1 for New Zealand the machine starts to receive the fax If the machine answers a voice call and pseudo double rings for you to take over use the Remote Deactivation Code 5 1 9 1 for New Zealand to take the call at an extension telephone See F T Ring Time Fax Tel mode only on page 37 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 5 1 x 9 1 for New Zealand and wait for the chirp or until the LCD shows Receiving and then hang up a Note You can also use the Fax Detect feature to make your machine automatically take the call See Fax Detect on page 38 Using a cordless external telephone Once the base unit of the cordless telephone has been connected to the same telephone line as the machine see External and extension telepho
72. anagement software Support for Edition Windows Vista Mac OS X 10 2 4 or greater Ethernet 10 100 BASE TX Auto Negotiation Protocols TCP IP for IPv4 TCP IP for IPv6 See the Computer Requirements chart on page 161 ARP RARP BOOTP DHCP APIPA Auto IP NetBIOS WINS LPR LPD Custom Raw Port Port9100 DNS Resolver mDNS FTP Server TELNET SNMPv1 TFTP Scanner Port LLTD responder Web Services Turned off as default NDP RA LPR LPD Custom Raw Port Port9100 mDNS FTP Server TELNET SNMPv1 TFTP Scanner Port LLTD responder Web Services If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com 163 Glossary This is a comprehensive list of features and terms that appear in Brother manuals Availability of these features depends on the model you purchased ADF automatic document feeder The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic fax transmission Sending a fax without picking up the handset of an external telephone Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax that is received and stored in memory This is
73. ands oeseri n R 63 getting your faxes ssssessesesesesesesereree 64 REDPOTTS ercer a EERE 65 Fax Journal srira nenni ohni 66 Journal Period c c ccc t ccseteee eee 65 Help LiISt sgetccceetvctedee eae evsteeeiiaetetoncn ee 66 how to IL ceisiai 66 Quick Dial List ccdicceswetacssatyienetmeecenive 66 Transmission Verification 65 66 User Settings ccceeeeeeeeeeeeeeeees 66 Resolution eee aoe aes e r tees eceante 155 TIK aetareree eee oso eae oath ccntal 153 DTM Seceeneciceiaxtertetes neo ce a aii 159 SCAM enee ER 158 setting for next fax eee 31 Ring Delay setting cceeeceeceeceees 37 S Safety Instructions eessen 99 Scanner glass cleaning emer ee eee 133 RST se cesar eee ee ee tte 18 Scanning See Software User s Guide on the CD ROM ysis cxdamcunesiesincinancuncareadeanensiuntesancs Serial Number how to find See inside front cover Shipping the machine n se 137 Sleep Mode c cccceeeeeeeeeceeteteneceeeeees 23 Speed Dial changing ee feaciets ce ccdeeec cee tee thas eee dota earnest 55 setting Up ce cescestSec dae cectd oe ieee 55 LE 9 E E E E 53 T TAD telephone answering device extemal csse eeen eaii 35 49 CONNEC NG eperen arerin 49 receive Mode ccccceeseeceeceesseeeeeeeueees 35 recording OGM scents eerste 50 Telephone line CONNECTIONS siicossecsecetnereieriedoieas 49 diffi ltES sssri irrena esr 115 interference
74. ange the Receive Mode 1 External TAD If you hear one long beep your change has been accepted 2 Fax Tel 3 Fax Only 90 Exit Pressing 9 0 allows you to exit remote retrieval Wait for the long beep then replace the handset 63 Chapter 9 Retrieving fax messages You can call your machine from any touch tone telephone and have your fax messages sent to a machine Before you use this feature you have to turn on Fax Storage 1 Dial your fax number When your machine answers enter your remote access code 3 digits followed by at once If you hear one long beep you have messages When you hear two short beeps press 9 6 2 Wait for the long beep enter the number up to 20 digits of the remote fax machine you want your fax messages sent to using the dial pad then enter aA Note You cannot use and as dial numbers However press if you want to create a pause O Hang up after you hear your machine beep Your machine will call the other fax machine which will then print your fax messages 64 Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another touch tone telephone or fax machine D Dial your fax number When your machine answers enter your remote access code 3 digits followed by at once If you hear one long beep you have messages When you hear two short beeps press 954 Wait for the l
75. answering device You may choose to connect an external answering device However when you have an external TAD on the same telephone line as the machine the TAD answers all calls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within two rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings Note If you do not receive all your faxes cut the Ring Delay setting on your external TAD Telephone and External devices Example for Australia 1 TAD When the TAD answers a call the LCD shows Telephone S Improper Setup DO NOT connect a TAD elsewhere on the same telephone line Connections The external TAD must be connected as shown in the previous illustration Set your external TAD to one or two rings The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD
76. atsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital camera display the images and number of copies you want to print EA Note An invalid DPOF file error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the print order refer to your camera manufacturer s support website or accompanying documentation Printing photos directly from a digital camera without PictBridge If your camera supports the USB Mass Storage standard you can connect your camera in storage mode This enables you to print photos from your camera If you would like to print photos in PictBridge mode see Printing photos directly from a PictBridge camera on page 91 GY Note The name availability and operation differ among digital cameras Please refer to the documentation supplied with your camera for detailed information such as how to switch from PictBridge mode to USB mass storage mode Printing photos from a camera Printing Images E Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera D Make sure that your camera is turned off Connect your cam
77. automatically Unless you have a TAD or Voice Mail set up on the Distinctive Ring number Manual mode means you must answer all the calls yourself You cannot change the receive mode to another mode while the Distinctive Ring is set to on Press Menu 2 0 3 Q Press A or Y to choose On Press OK Press Stop Exit Distinctive Ring is now set to on Turning off Distinctive Ring aD Press Menu 2 0 3 2 Press A or Y to choose Off Press OK amp Press Stop Exit a Note If you turn off Distinctive Ring the machine will stay in Manual receive mode You will need to set the Receive Mode again See Choosing the correct Receive Mode on page 35 47 Chapter 7 Caller ID For Singapore and Hong Kong The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies Call your telephone company for details This service provides you by means of the screen display the telephone number or name of your caller as the line rings See Printing Caller ID List on page 48 After a few rings the screen displays the telephone number of your caller or name if available Once you answer the call the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory E You will see the first 16 characters of the number or name E ID Unknown display means call originates outside your
78. automatically received E Voice calls will start the F T ring to tell you to pick up the line The F T ring is a fast double ring made by your machine Also see F T Ring Time Fax Tel mode only on page 37 and Ring Delay on page 37 Manual To receive a fax in manual mode lift the handset of an external telephone When you hear fax tones short repeating beeps press Mono Start or Colour Start and choose 2 Receive You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine Also see Fax Detect on page 38 36 External TAD External TAD mode lets an external answering device manage your incoming calls Incoming calls will be dealt with in one of the following ways E Faxes will be automatically received E Voice callers can record a message on the external TAD For more information see Connecting an external TAD telephone answering device on page 49 GY Note e When Changing your Receive Mode if the message appears DR Mode in Use Faxability On for New Zealand please go to on page 42 page 45 for New Zealand to turn Distinctive Ring Off Then return to change your receive mode e Do not turn off Distinctive Ring if you are subscribed to FaxStream Duet Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before itanswersin Fax Only or Fax Tel mode If you have external or extension telephones on
79. ble paper and other print media The print quality can be affected by the type of paper you are using in the machine To get the best print quality for the settings you have chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper E When you print on inkjet paper coated paper transparencies and photo paper be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the menu See Paper Type on page 21 E When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose E When you use transparencies or photo paper remove each sheet at once to prevent smudging or paper jams E Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Loading paper and documents Recommended print media To get the best print quality we suggest using Brother paper See table below If Brother paper is not available in your country we recommend testing various papers before purchasing large quantities We recommend using 3M Transparency Film when you pr
80. cal problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and remove any foreign objects inside the machine If the error message continues see Transferring your faxes or Fax Journal report on page 125 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes then reconnect it Scan Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and remove any foreign objects inside the machine If the error message continues see Transferring your faxes or Fax Journal report on page 125 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes then reconnect it 124 Troubleshooting and Routine Maintenance Error Message Cause Action Unusable Device A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface then press Power Save to turn the machine off and then on again http solutions brother com Unusable Device AUSB device or USB Flash memory Please drive that is not supported has been Disconnect connected to the USB direct USB Device interface For more information visit us at Unplug the device
81. ccececeeeeeeeeeeees 72 YS arcs E aeoeeecsociadiaeaadi 73 A911 0 eee ener eer ene eeteet eer enene eeeere 72 Nin 1 page layout 0 0 0 0 cee 75 options key p per Size pipccneris rrie pi ri 78 paper type asssssssssenenssoesrrsrrrrrrnnrrere eene 78 168 eeN ole E Ee E EEE 78 SUNOS Mitra ere eeiacebeen 72 SOM ona E 76 temporary settings nseeeeeeeee nennen 73 USING ADF cecpeudentaossciscerhergcthapseaccionienioen 17 using scanner glass eeeeeeeeeeees 18 Cordless telephone eeeeeeeeeees 51 Custom telephone features on a single NIG eree E E 117 D Dialling Mere E aceon 54 access codes and credit card NUMDETS ca hecsuecuchcudeivicnniainatacnnnabenietaecenainssi 55 GrOUPS eae ee ee een eee renee ere 29 PUTCO A 228 ssa So cc innne 53 One TOUGH cs 2 cerdesciceisaecteccadsdeseidacneice 53 Speed Dial eee net eee eres ne anne eere 53 Direct printing from a non PictBridge camera 93 from a PictBridge camera 066 91 Distinctive Ring setting ring pattern eseese 42 47 turning Off schedteticetacteetaneecasbesansstecths 42 47 Dual ACCS S os i tite eccctiece ect eee 32 E Envelopes sicveiuctseesvesvuecsenivedes 10 11 15 16 Error messages on LCD 008 121 B amp W Print Only neneeese 121 Cannot Detect asassessseseseeeeeererrre nen 122 Cannot Print ororo 122 Clean Unable sient air nce ee cecicaee cas 122 COMMITEE OM docacecedecedcis eeesssanecec
82. cceeeeeeeccceeceeeceeeeeeeeeeeeees Setup to receive polling with secure Code 0ceeeeeees Setup to receive delayed Polling ccccceeeeeeeeeeeeeeeeeeeees Sequential polling Monochrome only c ccceeeeeeeeeeeeees Polled transmit Monochrome Onlly 2 2 2 000eeeeeeeeeeeeeeeeeaeaees Setup for polled transmMit cccecceeccseecceeccceeceeeceeeeeeeeeeeeees Setup for polled transmit with secure COde 00 00eeee Section Ill Copy 12 Making copies HOW tO CODY seco tanssesdcescbaseeiiecireaaces e a eae E EE Entering Copy Mode ssssssesssesssssssererererttrtttrttttrrerrrerrrnnnnene Making a single CODY soogadoediens eceedeviesdeulinigersersieiateuiedicdievaes Making multiple copies c cc cccccceeeeeeeeeeeeeeeceeeeeeseeeeeeeees SIOP COPYING ioa eee sds E Copy SS ein cc ccsc tated acetate EE EEE EEE Changing copy speed and quality ccccccceeeeeeeeeeeeeeeees Enlarging or reducing the image copied cere CODY OPTIONS senei a a era er a enon Paper Option S cecasecdeeccens ee teceect ee ntaa ik ia aaa EEEE Section IV Direct Photo Printing 13 Printing photos from a memory card or USB Flash memory drive 80 PhotoCapture Center Operations ccccceecececeeeeee cette cette eeeeeeaeaeaeaeaeaeaeeaeaees 80 Printing from a memory card or USB Flash memory drive without a PC 80 Scanning to a memory card or USB Flash mem
83. ces of a service provider other than Telecom are being used then a toll charge may be incurred if the O prefix toll access code and area code are used 108 Safety and Legal Important Information for Some Countries Important Safety Instructions Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Aa OO N gt Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass Do not use liquid or aerosol cleaners Use a damp cloth for cleaning oa Do not place this product near water Do not place this product on an unstable cart stand or table The product may drop causing serious damage to the product 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or on a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided 8 This product should be connected to an AC power source within the range indicated on the rating label Do NOT connect it to a DC power source If you are not sure contact a qualified electrician 9 This product is equi
84. ch the feed roller Adjust the paper guides 1 to fit the width of your documents CAUTION DO NOT leave thick documents on the scanner glass If you do this the ADF may jam 18 Using the scanner glass You can use the scanner glass to fax copy or scan pages of a book one page at a time Document Sizes Supported Length Up to 297 mm Width Up to 215 9 mm Weight Up to 2 kg How to load documents Note To use the scanner glass the ADF must be empty D Lift the document cover amp Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass B5usl LTRI A4l Close the document cover caution If you are scanning a book or thick document DO NOT slam the cover or press on it Scannable area The scannable area depends on the settings in the application you are using The figures below show the unscannable area 3 4 1 t2 Usage Document Top 1 Left 3 See Bottom 2 Right 4 Fax Letter 3mm 4mm A4 3 mm Scanner Glass 3 mm ADF 1mm Copy Any size of 3 mm 3 mm paper Scan Any size of 3 mm 3 mm paper Loading paper and documents 19 Power Save mode To maintain print quality prolong print head life and provide the best ink cartridge economy you should keep your machine connected to the power at all times You can put the
85. chencedesiiectetiuiactnessadeaeese 120 multi line PABX eeeeeeeeeeeeeeees 50 Temporary copy settings 0 cee 73 Text entering s ssososoooeoneenene re eeeeeeene 149 special characters ccccccccceeee 149 Transparencies cseeeeeeeeees 13 16 152 171 Troubleshooting cccceceeeeeeseeeeeeeees 113 checking ink volume eeeeeeeeeees 136 document JAM 0 eee ceeceececececeeeeeeeeeees 126 error messages ON LCD eee 121 if you are having difficulty CODVING scarcer ae et a 117 INCOMING calls a 116 Network See een net eee eee rere 119 PhotoCapture Center oo 118 PINUNO lamer eee ree eerie er E 113 printing received faxes 008 115 receiving faxes eee eee 116 SAIN sirenai aiana 117 sending faxes ssseseseseseserere ee 116 software sescsscedcschectiacesnevereceuscnteententes 118 telephone line or connections 115 paper jam ced oad Sea ette reer cesecttadaas 127 print quality tacit caietedesdeeteetatecustiad 134 135 TX Lock turning on off cs getigecnde tem aceetveclsaaesehecendeuls 25 V Volume setting eper sererereerirnen nearse 22 BING sese ee EE E 22 speaker sreo ee e 22 W Windows See Software User s Guide on the CD ROM 0u e eee cecccecccececceecceeecceecceeceeeeeaaeeaaes 172 For Australia Only Warranty amp Repair For details about warranty on your Brother Product the d
86. colour fax your machine prints the colour fax at your machine but does not send the fax to the fax forwarding number you programmed Press Stop Exit Fax Storage If you choose Fax Storage your machine stores the received fax in the memory You will be able to retrieve fax messages from another location using the remote retrieval commands If you have set Fax Storage a backup copy will automatically be printed at the machine Press Menu 2 4 1 Press A or to choose Fax Storage Press OK Press Stop Exit Note Colour faxes cannot be stored in the memory When you receive a colour fax your machine prints the colour fax at your machine Remote fax options Monochrome only PC Fax Receive If you turn on the PC Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically You can then use your PC to view and store these faxes Even if you have turned off your PC at night or at the weekend for example your machine will receive and store your faxes in its memory The LCD will show the number of received faxes that are stored in the memory for example PC Fax Msg 001 When you start your PC and the PC FAX Receiving software runs your machine transfers your faxes to your PC automatically To transfer the received faxes to your PC you must have the PC FAX Receiving software running on your PC For details see PC FAX receiving in the Software
87. coming fax ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension telephone A telephone using the same line as your fax but plugged into a separate wall socket External telephone A TAD telephone answering device or telephone that is connected to your machine F T Ring Time The length of time that the Brother machine rings when the Receive Mode setting is Fax Tel to notify you to pick up a voice call that it answered FaxAbility A subscriber service purchased from the telephone company that provides another phone number on an existing phone line The Brother fax machine uses the new number to simulate a dedicated fax line Fax Detect Enables your machine to respond to CNG tones if you interrupt a fax call by answering it Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs Greyscale The shades of grey available for copying scanning and faxing photographs Group number Acombination of Speed Dial numbers that are stored in a Speed Dial location for Bro
88. d for the following E Printing the Caller ID List You can review calls you received by checking the Caller IDs in memory This report will list the Date Time Phone Number Caller ID name and type of Call Comment if available 43 Chapter 7 Viewing Caller ID List D Press Menu 2 0 4 Press A or Y to choose Display Press OK The Caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display Press A or Y to scroll through the Caller ID memory to choose the Caller ID you want to view Press OK The LCD shows the caller s number the date and time of the call D Do one of the following E To return to the Caller ID listing press A or Y E To finish viewing press Stop Exit Printing Caller ID List Press Menu 2 0 4 Press A or Y to choose Print Report Press OK If no ID is stored the beeper will sound and No Caller ID will appear on the LCD O Press Mono Start or Colour Start When the printing has finished press Stop Exit 44 Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line with its own distinctive ring pattern This way when you get an incoming call you can identify the number being called by its ring How Will the Fax Machine Treat All Other Numbers
89. e scanning 3 ColorFile Type PDF Selects the default file 90 JPEG format for colour scanning 5 Network 1 Setup TCP IP 1 BOOT Method Auto Chooses the BOOT See Static method that best suits your Network needs RARP User s Guide BOOTP DHCP 2 IP Address 000 255 Enter the IP address 000 255 000 255 000 255 3 Subnet Mask 000 255 Enter the subnet mask 000 255 000 255 000 255 4 Gateway 000 255 Enter the Gateway 000 255 address 000 255 000 255 5 Node Name BRNXXXXXXXXXXXX Enter the Node name 6 WINS Config Auto You can choose the WINS Static configuration mode 7 WINS Server Primary Specifies the IP address of 000 000 000 000 the primary or secondary server Secondary 000 000 000 000 8 DNS Server Primary Specifies the IP address of 000 000 000 000 the primary or secondary server Secondary 000 000 000 000 9 APIPA On Automatically allocates the Off IP address from the link local address range 0 IPv6 On Enable or disable the IPv6 off protocol If you want to use the IPv6 protocol visit http solutions brother com for more information The factory settings are shown in Bold with an asterisk E 147 Main Menu Submenu Menu Selections Options Descriptions Page 5 Network 2 Setup Misc 1 Ethernet Auto Chooses Ethernet link See mode Continued 100B FD at 100B HD ers Guide 10B FD 10B HD 0 Factory Reset 1 Reset Rest
90. e Brother Dealer for Service 109 16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions E f the power cord is damaged or frayed E f the product has been spilled by liquid E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the cabinet has been damaged E f the product exhibits a distinct change in performance indicating a need for service 17 To protect your product against power surges we recommend the use of a power protection device Surge Protector For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document Safety and Legal Legal limi
91. e following E To store another Speed Dial number go to step E To finish the setting press Stop Exit Dialling and storing numbers Changing One Touch or Speed Dial names or numbers You can change a One Touch or Speed Dial name or number that has already been stored If you try to store a One Touch or Speed Dial number where a number has already been stored the LCD will show the name or number that has been stored there and will ask you to do one of the following E Press 1 to change the stored number E Press 2 to exit without making a change If you chose 1 you will be able to change the stored number and name or enter a new one Follow the instructions below Enter a new number Press OK Enter a new name Press OK E To change a character use lt 4 or gt to position the cursor under the character you want to change then press Clear Back Re enter the character E To finish the setting press Stop Exit 55 Chapter 8 Setting up groups for broadcasting Groups which can be stored in a One Touch key or a Speed Dial location allow you to send the same fax message to many fax numbers by entering a One Touch or Speed Dial number and Mono Start First you will need to store each fax number in a One Touch key or Speed Dial location Then you can include them as numbers in the Group Each Group uses up a One Touch key or Speed Dial location You can have up to six Groups or you ca
92. e for each operation Loading paper and documents Paper Type Paper Size Usage Fax Copy Photo Printer Capture Cut Sheet Letter 215 9 x 279 4 mm 8 1 2 x 11 in Yes Yes Yes Yes A4 210 x 297 mm 8 3 x 11 7 in Yes Yes Yes Yes Legal 215 9 x 355 6 mm 8 1 2 x 14 in Yes Yes Yes Executive 184 x 267 mm 7 1 4 x 10 1 2 in Yes JIS B5 182 x 257 mm 7 2 x 10 1 in Yes A5 148 x 210 mm 5 8 x 8 3 in Yes Yes A6 105 x 148 mm 4 1 x 5 8 in Yes Cards Photo 10 x 15 cm 4 x 6 in Yes Yes Yes Photo 2L 13 x 18 cm 5 x 7 in Yes Yes Index Card 127 x 203 mm 5 x 8 in Yes PostCard1 100 x 148 mm 3 9 x 5 8 in Yes PostCard2 148 x 200 mm 5 8 x 7 9 in Yes Double Envelopes C5 Envelope 162 x 229 mm 6 4 x 9 in Yes DL Envelope 110 x 220 mm 4 3 x 8 7 in Yes COM 10 105 x 241 mm 4 1 8 x 9 1 2 in Yes Monarch 98 x 191 mm 3 7 8 x 7 1 2 in Yes JE4 Envelope 105 x 235 mm 4 1 x 9 3 in Yes Transparencies Letter 216 x 279 mm 8 1 2 x 11 in Yes Yes A4 210 x 297 mm 8 3 x 11 7 in Yes Yes 15 Paper weight thickness and capacity Chapter 2 Paper Type Weight Thickness No of sheets Cut Plain Paper 64 to 120 gsm 0 08 to 0 15 mm 1501 SNE Inkjet Paper 64 to 200 gsm 0 08 to 0 25 mm 20 Glossy Paper Up to 220 gsm Up to 0 25 mm 20
93. e white areas of an image Lighting camera settings and other influences will affect the appearance of white The white areas of a picture may be slightly pink yellow or some other colour By using this setting you can correct that effect and bring the white areas back to pure white e Sharpness This setting enhances the detail of an image similar to adjusting the fine focus on a camera If the image is not in true focus and you cannot see the fine details of the picture then adjust the sharpness e Colour Density This setting adjusts the total amount of colour in the image You can increase or decrease the amount of colour in an image to improve a washed out or weak picture 87 Chapter 13 Cropping If your photo is too long or wide to fit the available space on your chosen layout part of the image will be automatically cropped The default setting is On If you want to print the whole image turn this setting to Off If you are also using the Borderless setting turn Borderless to Of f See Borderless printing on page 88 Press Menu 4 5 Press A or Y to choose Off or On Press OK Press Stop Exit Cropping O Borderless printing This feature expands the printable area to the edges of the paper Printing time will be slightly slower Press Menu 4 6 Press A or to choose Off or On Press OK Press Stop Exit 88 Da
94. ead unplug the machine from the power source and then move the print head to take out the paper If the print head has stopped in the right corner as shown in the illustration you cannot move the print head Press Stop Exit until the print head moves to the middle Then unplug the machine from the power source and take out the paper e If ink gets onto your skin immediately wash with soap and plenty of water 128 Lift the scanner cover to release the lock 1 Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands Push the paper tray firmly back into the machine While holding the paper tray in place pull out the paper support until it clicks and unfold the paper support flap Note Make sure you pull out the paper support until it clicks Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter The ink dot counter automatically monitors the level of ink in each of the 4 cartridges When the machine detects an ink cartridge is running out of ink the machine will tell you with a message on the LCD ah Note For example when one of the ink cartridge is nearly empty the LCD will display Ink low name of colour You should purchase a replacement cartridge in preparation for when the machine indicates the colour is completely empty When one of the ink cartridge is empty the LCD will display Cann
95. ealand If you want to you can replace them with your own codes Press Menu 2 1 4 Press A or to choose On or Off Press OK amp Enter the new Remote Activation Code Press OK a Enter the new Remote Deactivation Code Press OK Press Stop Exit Note e If you are always disconnected when accessing your external TAD remotely try changing the Remote Activation Code and Remote Deactivation Code to another three digit code using the numbers 0 9 x e Remote Codes might not work with some telephone systems 52 How to Dial Manual dialling Press all of the digits of the fax or telephone number ESE Go One Touch Dialling Your machine has 3 One Touch keys where you can store 6 fax or telephone numbers for automatic dialling Press the One Touch key that stores the number you want to call See Storing One Touch Dial numbers on page 54 To access numbers 4 to 6 hold down Shift as you press the One Touch key Dialling and storing numbers Speed Dialling Press T Phone Book Ra Press A or Y to choose Search Press OK O Press the hash key and then the two digit Speed Dial number using the dial pad E Note If the LCD shows Not Registered when you enter or search a One Touch or Speed Dial number a number has not been stored at this location Search You can search for names you have stored in the One Touch and Speed Dial
96. ed near or over a radiator or heater This product should never be placed in a built in installation unless adequate ventilation is provided 8 This product should be connected to an AC power source within the range indicated on the rating label Do NOT connect it to a DC power source If you are not sure contact a qualified electrician 9 This product is equipped with a 3 wire grounded plug a plug having a third grounded pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet Do not defeat the purpose of the grounded plug 10 Do not place anything on top of the power cord including this machine Do not allow the power cord to be stepped on 11 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 12 Do not touch a document during printing 13 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liquid of any kind on the product 14 Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and or other risks Refer all servicing to service personnel 15 Wait until pages have exited the machine before picking them up
97. eeaecce 122 init Unable sp rcdesatniencestssatersncommecsemauiis 123 TPR LOW osiinsa 123 No Cartridge 25 55e seeeteceeaaad 123 No Paper Fed secictidcncteieecustenncdsienees 124 Not Registered a se 53 124 Out of Memory eeeee 32 124 Print Unable ceon 124 Scan Unable ssssososoessssseseseseeererrrrrenen 124 Extension telephone using 006 51 External telephone connecting 50 F Fax codes changing eessssssesreseresrreresessrrnrrene 52 61 Remote Access Code eeeeeeeeees 61 Remote Activation Code 38 51 Remote Deactivation Code 05 51 Fax Detect vermesidir inie 38 Fax Forwarding changing remotely eeee 63 64 programming a number sses 58 Fax Storage ieiki 59 printing from Memory ss sssssssessensneesesssee 39 Uring Of sasoien a 60 Ui ase 9 n eae ene enna nnnmee enee eeneerer 59 Fax Stream Duet cccceeeseeeeeeeeeeeee 41 Fax from PC See Software User s Guide on the GD ROM oecc cdtccs teats cote ana ai palai Fax stand alone receiving pcente ecletinapnberrccecdaedaadadtnedoatis 35 at end of conversation 068 36 difficulties aise ccccncesarecencslbedccdtecen 113 115 F T Ring Time setting eee 37 Fax Forwarding ccceeeeeeeeeeeeeeeeeeeee 63 Fax Stream Duet c cccccseseseseseseeeees 41 from extension telephone 51 MtO PO cers cesta enia ii 59 printing from Memo
98. eee eeee eee eeeeeeeaeeaenseeeeeeeeeeees 50 Connecting an external or extension telephone eeeeeeeeeeeeteeeeeees 50 Operation from extension telephones cccccccceeeeeeeeeeeeeeeeeeeeeteeeeeteeeenees 51 Using a cordless external telephone ecceceeeececeeeceeeeseeeeeeeeeeeeeeeeaeenes 51 Using remote COG SS gs corrode oceccianested Genes ote scars beaumtasdnedecensepineenneedhasuntemondemnasaite 51 8 Dialling and storing numbers 53 ONNAN DIT EET E E EET 53 Gusta ers is 2 gs limeeemeteete ar eerste srr ere ererern a e Gere dy cee srs 53 One Touch Dialling sist sscgcore tseteatsercurchicateceenecode anand onecth devacencmttadjatnaedmenennevinkeves 53 Speed Dialling issiima a ea a ae a EEREN 53 SLT e E eee ee E E E 53 Fax Redal eoo e E a eee eee 54 Storing NUMDETS erara negenda ee aeieea Ea E SEE Eaei 54 Storingia NURS alec aca i a eed erence ek aea e iiare iE 54 Storing One Touch Dial numbers cecceeeseeeeeceeeceneeeeeeeecececeeeeeeeeeeeeneees 54 Storing Speed Dial MUMDGEMS ices cect ee ce etc te acceded 55 Changing One Touch or Speed Dial names or NUMbETG 0cceceee sees 55 Setting up groups for broadcasting c ccceceeeeeeeeeeneeeeeeeeeececeeeeeeeeeeeeeeees 56 Combining Quick Dial numbers cc ceeeeeeeee ee eeeeceeeeaeeaeaeaeeeeeeeeeeeeeeeeeeeees 57 9 Remote fax options Monochrome only Fax PORWArClin sais ces ccaciecsctecidesncnadsasacdabe
99. eeeees 89 Changing the image quality cc ce ceeeeeeee eee eecaeaeaeeeeeeeeececeeeeeeeeeeeeneees 90 Changing the monochrome file format cccccceececeeeeeeeeeeeeeeeeeeeeeteeeeeees 90 Changing the colour file forimat 0 cccccceeeeeeeeeceeaeaeeeeeeeeececeeeeeeeeeeeenenes 90 Understanding the Error Messages ccccccceeeeeeeeenee reer eee eeeeeeeaeeaeneeeeeeereneees 90 14 Printing photos from a camera 91 Printing photos directly from a PictBridge Camera ccceceeeeeeeeeeeeeteeeeeeeaees 91 PictBridge requirements aoc sss ti eee cee cucet eee od ata Garth eee 91 Setting your digital camera ccccec cece eee eeeeeeeee ee cacaeaeaaeaeaeaeeceeeeeeeeeeeeeeeeees 91 Printing Mages Saeepeten mere eer ee ae na ere ey re Ser ee ee eee eer 92 DPOF PINs es ses at sso aa E EEE EAEE aE a EE AEREE 92 Printing photos directly from a digital camera without PictBridge 0 93 Printing WOR SS oe csc ce 5 dors reste icceteed ostindar pacielaocecteiga dened vmselntalacenriavcreera edeedieces 93 Understanding the Error Messages eccceccceeeeeeeeetee cree eee eeeeeeeaeeaeeeeeeeeeeeeeees 94 Section V Software 15 Software and Network features 96 vi Section VI Appendixes A Safety and Legal 98 Choosing a JOCATIOM asiccdseusedsveoscasdyvadeadeeroces ecu eaea e orse aa Cipe AEE EEE EE EER 98 To use the machine Sale y sc sascastattcaecasasaevevetpoacsecsedade
100. eeeeien 6 Ink cartridges checking ink volume 0 ccceeeeeeees 136 ink dot counter 2 0 00 ce eeeeeeeeeeeceeeeeeeeees 129 replacing 22 ic ce cctacceceeeiehascscceeeence eaves 129 Ta ale o t a 162 J Jacks EXT external telephone eeee 49 TAD answering machine 49 Jams COCUMENL 0 see ceeeeeeeeeeceeceeceeeeeeeeeeeeeeeees 126 PAPET ccecsiceccs tes ieee cates 127 L LCD liquid crystal display 0 139 CONTASI suds erae eaae Eat 23 169 Macintosh See Software User s Guide on the CD ROM oo eeceeccccccceeccceecceeeceeeecaeecaeseaaeeeaes Maintenance routine sesers 129 replacing ink Cartridges 0 cee 129 Manual RUNG sererai 53 KELE EINA E E E adves dee wenenueieteta iereidac 35 transmission cccceccceseecceceeeceeaeeeeeeaees 34 Memory Storage 0 22 2 ccccccceeeeeeeeeeeeeees 139 Menu Table ccccceccccseeceeeeeeeeeeeeeueees 139 Mode entering WON E ceo eee eee tent eeecs 72 Pax eraa E a seneneme 28 PhotoCapture eceeeeeeeeeeeeeeeeeeeees 6 SCAN Renn ene enone e nS nr er oe erate 6 Multi line connections PABX 50 N Network Printing See Network User s Guide on the CD ROM niceictacelonceceteciesscetndriccndscaens wees Scanning See Software User s Guide on the PROG raen adasatiadiese side O One Touch Dial changing esssssssesesesresresssessrernrrrrrrreeres 55 setting Up srie ene
101. ending faxes over the telephone lines from your machine to the receiving fax machine Transmission Verification Report A listing for each fax sent that shows its date time and number User Settings A printed report that shows the current settings of the machine 167 A Access codes storing and dialling 57 ADF automatic document feeder 17 28 Answering machine TAD s 49 COnnectiNg eeccaececsetecca ine nkccccatatceviceccesces 49 Apple Macintosh See Software User s Guide on the CDROM iaee a ornate Nernst r Automatic fax ree NE irrien u eara 35 Fax DeteGt nessi kescs annei 38 B Broadcasting lt cceicsccs cctecccetecthitieetecestetaceees 29 setting up Groups for sessen 56 C Cancelling Fax Forwarding cceceeeeeeeeeeeeeeeeeeeeeees 63 jobs awaiting redial ceee 33 Cleaning paper pick up roller cceeeee 134 print head sericeus aeeie 134 printer platen sessssssssesesessneresrssnere rrene 133 SCAMMGD ercer roion eere arne 133 Connecting external TAD ccscassasenccatisincaGeesdenadenansanes 49 external telephone ceeeee 50 Consumable items cceeeeteeees 162 Control panel OVErvieW cccceeeeeeeeeeeees 6 ControlCenter See Software User s Guide on the DMSO V P Copy DrigHtNESS ecrire paee ereun 77 CONUS ss neces ee eee ese 77 enlarge reduce cccceecccececeeeeeeeeeeeees 74 enter Copy MOE eeeeeeee
102. ent unauthorized access to the machine While TX Lock is On the following operations are available E Receiving faxes E Fax Forwarding If Fax Forwarding was already On E Remote retrieval If Fax Storage was already On E PC Fax Receive If PC Fax Receive was already On While TX Lock is On the following operations are NOT available E Sending faxes E Copying E PC printing E Scanning E PhotoCapture E Operation from the Control panel Note If you forget the TX Lock password please call your Brother dealer for service 24 Security features Setting and changing the TX Lock password Note If you have already set the password you will not need to set it again Setting up the password D Press Menu 2 0 1 Enter a 4 digit number for the password Press OK When the LCD shows Verify re enter the password Press OK D Press Stop Exit Changing the password Press Menu 2 0 1 Press A or Y to choose Set Password Press OK Enter a 4 digit number for the current password Press OK Enter a 4 digit number for a new password Press OK when the LCD shows verify re enter the password Press OK QO Press Stop Exit Security features Turning TX Lock on off Turning TX Lock on D Press Menu 2 0 1 Press Aor Y to choose Set TX Lock Press OK Enter the registered 4 digit password Press OK The machine goes offline and the LCD show
103. er are registered trademarks of Microsoft Corporation in the United States and or other countries Macintosh and TrueType are registered trademarks of Apple Inc Nuance the Nuance logo PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries Presto PageManager is a registered trademark of NewSoft Technology Corporation Microdrive is a trademark of International Business Machines Corporation CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corporation SanDisk is a licensee of the SD and miniSD trademarks xD Picture Card is a trademark of Fujifilm Co Ltd Toshiba Corporation and Olympus Optical Co Ltd PictBridge is a trademark Memory Stick Pro Memory Stick Pro Duo Memory Stick Duo and MagicGate are trademarks of Sony Corporation FaceFilter Studio is a trademark of Reallusion Inc Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other brand and product names mentioned in this User s Guide are registered trademarks of their respective companies 112 Troubleshooting and Routine Maintenance Troubleshooting If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yo
104. era to the USB direct interface 1 on the machine using the USB cable INH 1 USB direct interface Turn on the camera O Follow the steps in Printing Images on page 84 Q CAUTION To prevent damage to your machine do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface 93 Chapter 14 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera you can easily identify and troubleshoot any problems Mout of Memory This message will appear if you are working with images that are too large for the machine s memory E Unusable Device This message will appear if you connect a camera which is not using the USB Mass Storage standard This message will also appear if you connect a broken device to the USB direct interface For more detailed solutions see Error and maintenance messages on page 121 94 Software Software and Network features 96 Software and Network features The CD ROM includes the Software User s Click the heading you would like to read Guide for features available when connected from the list at the left of the window to a computer for example printing and or scanning The guide has easy to use links that when clicked will take you directly to a particular section OJ o oe SOFTWARE USER S G
105. erence This product complies with EN55022 CISPR Publication 22 Class B When connecting the machine to a computer ensure that you use a USB cable which does not exceed 2 0 m in length International ENERGY STAR Compliance Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR 103 Important Information for Australia Important safety instructions Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product Aa O N gt Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass Do not use liquid or aerosol cleaners Use a damp cloth for cleaning oa Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be plac
106. etails are listed on the following link www brother com au under Warranty For warranty service repair of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre AWC Support For technical support for your Brother Product other than what you can resolve through the User s Guide please visit our website or our solutions website for FAQs Troubleshooting Drivers amp Software or contact the Product Support Centre for any technical or customer care support enquiry Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Email productsupport brother com au Web Site www brother com au Solutions Site http solutions brother com Orother Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries
107. f Press OK f Image On Press Stop Exit Printing Reports Fax Journal activity report You can set the machine to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to Off you can still print the report by following the steps in How to print a report on page 66 The default setting is Every 50 Faxes a Press Menu 2 3 2 2 Press A or Y to choose an interval Press OK If you choose 7 days the LCD will ask you to choose the first day for the 7 day countdown E 6 12 24 hours 2 or 7 days The machine will print the report at the chosen time and then erase all jobs from its memory If the machine s memory is filled with the maximum 200 jobs before the time you chose has passed the machine will print the Journal early and then erase all jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs from the memory E Every 50 Faxes The machine will print the Journal when the machine has stored 50 jobs amp Enter the time to start printing in 24 hour format Press OK For example enter 19 45 for 7 45 PM 4 Press Stop Exit 65 Chapter 10 Reports The following reports are available 1 XMIT Verify Prints a Transmission Verification Report for your last transmission 2 Help List A help list showing how to program yo
108. h secure code Secure Polling lets you restrict who can get the documents you set up to be polled Secure Polling only works with Brother fax machines If another person wants to retrieve a fax from your machine they will have to enter the secure code Make sure you are in Fax mode a Load your document Press Menu 2 2 6 Press Aor Y to choose Secure Press OK Enter a four digit number Press OK The LCD shows Press 2 and press Mono Start 69 Chapter 11 70 Copy Making copies 72 How to copy Entering Copy mode Press a Copy to enter Copy mode The default setting is Fax You can change the number of seconds or minutes that the machine stays in Copy mode See Mode Timer on page 21 Copy clay Jat The LCD shows the default copy acs Copy Ratio Quality No of Copies Paper Size a fF WN Paper Type 72 Making copies Making a single copy 1 Make sure you are in Copy mode aj Load your document See Loading documents on page 17 amp Press Mono Start for B amp W copy or Colour Start for colour copy Making multiple copies You can make up to 99 copies in one print run Make sure you are in Copy mode a Load your document See Loading documents on page 17 Use the dial pad to enter the number of copies up to 99 Press Mono Start for B amp W copy or Colour Start for colour copy Note To sort y
109. h the dialling mode during a telephone call from Pulse to Tone Not Available in New Zealand Mode keys E coe Fax Lets you access Fax mode E amp Scan Lets you access Scan mode Cony Lets you access Copy mode w amp Photo Capture Lets you access PhotoCapture Center mode 5 Menu keys E Menu Lets you access the main menu to program the machine E Phone Book key imal A Lets you store look up and dial numbers in the memory MFC S54S9S0CN General Information Photo Scan Copy Capture I 4 E Volume keys Kl lt 4 gt A When the machine is idle you can press these keys to adjust the ring volume E lt Press to scroll backward to a menu selection MaorY Press to scroll through the menus and options E Clear Back Press to delete characters or to go back to the previous menu level E OK Lets you choose a setting 6 Start keys M Colour Start Lets you start sending faxes or making copies in full colour Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software E Le Mono Start Lets you start sending faxes or making copies in monochrome Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software 10 11 Power Save Lets you put the machine into Power Save mode Stop Exit Stops an operation or exits fr
110. hat is left in the cartridge Press Ink Management Press A or to choose Ink Volume Press OK The LCD shows the ink volume E Press A or Y to choose the colour you want to check Press Stop Exit GY Note You can check the ink volume from your computer See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Machine Information Checking the serial number You can see the machine s serial number on the LCD a Press Menu 7 1 Press Stop Exit Packing and shipping the machine When you transport the machine use the packing materials that came with your machine If you do not pack the machine properly damage caused to your machine during transit is not covered by your warranty Q CAUTION It is important to allow the machine to park the print head after a print job Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head D Open the ink cartridge cover Press the lock release lever to release the ink cartridge and take out all the ink cartridges See Replacing the ink cartridges on page 129 amp Install the green protective part and then close the ink cartridge cover BKESSSS Ser Troubleshooting and Routine Maintenance
111. he latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication Table of Contents Section General 1 General Information 2 Using the documentation cceeeeeceeceeeeeeeeneeeeeeeeeeeeeceeeeeeaeeeaeseneneeeeeeeeaeeeaees 2 Symbols and conventions used in the documentation csceeeeeeeeeeeees 2 Accessing the Software and Network User s Guide cccecceeeeeeeeeeeneeseeeeeees 2 Viewing DO CUITISITANON aoc ciecaceaseasceaehronieldccduadubcjesoetacecrunecd deaesauenivbaedeneseermunciadss 3 Accessing Brother Support For Windows ee E 5 Control panel overview sacl eteas sede cea tncteleievndyreiisl tata ot cGausaciudgediaul aehuas eta tetetete te nene 6 2 Loading paper and documents 8 Loading paper and other print media 2 cceceeececeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeees 8 Loading envelopes and post Cards eecseeeeeeeeeeeeeeeceeeeeeaeneeeeeeeeeeeeeees 10 Removing small printouts from the Machine eeeeeeeeeeeeeeeeeeeeeaeeees 11 Printable area Brides
112. hile scanning documents press Stop Exit to cancel or Mono Start to send the scanned pages Real time transmission When you are sending a fax the machine will scan the documents into the memory before sending Then as soon as the telephone line is free the machine will start dialling and sending If the memory is full and you are sending a black amp white fax from the ADF the machine will send the document in real time even if Real Time TX is set to Off Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all documents or Next Fax Only for the next fax only aH Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass 32 Sending in real time for all faxes Make sure you are in Fax mode d Press Menu 2 2 5 amp Press A or to choose On or Of f Press OK Sending in real time for the next fax only Make sure you are in Fax mode a Press Menu 2 2 5 Press A or to choose Next Fax Only Press OK GD Press A or Y to choose On or off Press OK Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the telephone line we recommend that you turn on the Overseas mode After you send a fax using this feature the feature will turn itself off
113. hing at this stage If you do have Call Waiting as well as FaxAbility set the Call Waiting menu option to On See below D Press Menu 2 0 3 D Press A or to set FaxAbility to On or Off If you have FaxAbility service choose on Press OK amp Press A or Y to choose Call Waiting to On or off If you have Call Waiting service choose On to avoid the trouble caused by Call Waiting Press OK Press Stop Exit Caller ID Caller ID is a telephone service that allows the subscriber to see a display of the caller s phone number and name if available as the telephone rings It is a fast way to screen your calls You can respond quickly to calls you missed because Caller IDs are received and stored in your machine memory aH Note To get the Caller ID Service apply for the Caller ID service at your local telephone company if available 45 Chapter 7 Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls Businesses that provide mail order services money lending services or provide confidential information can protect themselves from false orders or acceptance of false identification At Home Residential customers can protect themselves from unwanted calls How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings the display shows you the caller s p
114. hone number or name if available Once you answer the call the caller s ID disappears You will see up to the first 16 characters of the number and name if available on the display Note e If ID Unknown appears on the display it means that the call came from outside your caller ID service area 1 e If ID Withheld appears on the display it means the caller intentionally blocked the transmission of his her ID 1 1 Depends on network function Viewing Caller ID List Your machine stores information for the last thirty calls in the Caller ID list You can view or print this list When the thirty first call comes in to the machine it replaces information about the first call D Press Menu 2 0 4 46 Press A or Y to choose Display Press OK The Caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display Press A or Y to scroll through the Caller ID memory to choose the Caller ID you want to view Press OK The LCD shows the caller s number the date and time of the call GD Do one of the following E To return to the Caller ID listing press Aor Y E To finish viewing press Stop Exit Printing Caller ID List D Press Menu 2 0 4 Press A or Y to choose Print Report Press OK If no ID is stored the beeper will sound and No Caller ID will appear on the LCD Press Mono Sta
115. ill continue to ring for the set time 37 Chapter 6 Fax Detect If Fax Detect is On Fax Detect is turned On as default The machine receives a fax call automatically even if you answer the call When you see Receiving on the LCD or when you hear chirps through the handset you are using just replace the handset Your machine will do the rest If Fax Detect is Off If you are at the machine and answer a fax call by lifting the handset press Mono Start or Colour Start then press 2 to receive the fax If you answered at an extension telephone press 5 1 x 9 1 for New Zealand See Operation from extension telephones on page 51 Note e If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the Remote Activation Code 5 1 x 9 1 for New Zealand At the machine press Mono Start or Colour Start If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to off D Press Menu 2 1 3 D Press A or to choose On or Off Press OK Press Stop Exit 38 Additional receiving operations Printing a reduced incoming fax If you choose On the machine automatically reduces each page of an incoming fax to fit on one page of A4 Letter or Legal size paper The machine calculates the reduction ratio by using the page size of the fa
116. ill ring twice with a distinctive ring pattern It is also a more efficient way of operating a Fax machine with an extension phone as you do not have to use the remote activation codes It gives you two independent numbers without the higher cost of a second line 41 Chapter 7 How does Telstra FaxStream Duet Work Incoming calls to the voice number will have the standard ring pattern of long long tone followed by a pause repeated while the new fax number will have a different ring pattern of three short bursts of ring repeated at regular intervals When FaxStream Duet is On and you receive a voice call all extension and external phones will ring with a standard ring pattern The fax machine will ring on the third ring with a standard ring pattern All external and the extension phones will continue to ring until you or a telephone answering device can answer the voice number When FaxStream Duet is On and you receive a fax call on the Duet number the Fax machine will answer and automatically receive the fax message without ringing On the other hand all extension and external phones will ring twice with a distinctive ring pattern Do not answer the phone as you are receiving a fax message Flowchart Sequence of Incoming call Incoming Call either Voice or Fax All extension phones ring twice fax machine is silent Registered Duet Fax Number Main number
117. ing See Quick Setup Guide Lift the external telephone s handset or the machine s handset or cordless handset if available and then dial the number to send a manual fax Wait to hear fax receiving tones before pressing Mono Start or Colour Start The machine does not answer when called Make sure the machine is in the correct receiving mode for your setup See Receive modes on page 35 Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection If there is no ringing when you call your machine ask your telephone company to check the line 115 Receiving Faxes Difficulty Suggestions Cannot receive a fax Check the line cord connection Make sure the machine is in the correct receiving mode for your setup See Receive modes on page 35 If you often have interference on the telephone line try changing the menu setting of Compatibility to Basic for VoIP See Telephone line interference on page 120 Sending Faxes Difficulty Suggestions Cannot send a fax Check the line cord connection Make sure that the Fax key is illuminated See Entering Fax mode on page 28 Ask the other party to check that the receiving machine has paper Print the Transmission Verification Report and check for an error See Reports on page 66 Transmission Verificati
118. ing recorded In addition the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is to be used and what it disclosed to any other party 13 Do not place this product on an unstable surface stand or table The product may fall causing serious damage to the product 14 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should not be placed in a built in installation unless proper ventilation is provided 106 Safety and Legal 15 This product should be connected to an AC power source within the range indicated on the rating label Do NOT connect it to a DC power source If you are not sure contact a qualified electrician 16 This product is equipped with a 3 wire earthed plug This plug will fit into only an earthed socket This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete socket Do not defeat the purpose of an earthed plug 17 Do not place anything on top of the power cord including this
119. int on transparencies Brother paper Paper Type Item A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy BP71GP Photo Handling and using print media E Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat E Avoid touching the shiny coated side of photo paper Load photo paper with the shiny side facing down Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing E You can only print on both sides of the paper with PC printing See Printing for Windows in the Software User s Guide on the CD ROM 13 Chapter 2 S Improper Setup DO NOT use the following kinds of paper e Damaged curled wrinkled or irregularly shaped paper 1 2mmor greater e Extremely shiny or highly textured paper e Paper that cannot be arranged uniformly when stacked e Paper made with a short grain Paper capacity of the output paper tray Up to 50 sheets of 80 gsm A4 or 20 Ib Letter paper E Transparencies and photo paper must be picked up from the output paper tray one page at a time to avoid smudging 14 Choosing the right print media Paper type and siz
120. inted surfaces face up onto the paper tray in front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size You can use five sizes of paper for copying Letter Legal A4 A5 and 10 x 15 cm and three sizes for printing faxes Letter Legal and A4 When you change the size of paper you load in the machine you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page Press Menu 1 3 Press A or Y to choose Letter Legal A4 A5 or 10x15cm Press OK amp Press Stop Exit 21 Chapter 3 Volume Settings Ring Volume You can choose a range of ring volume levels from High to Off While the machine is idle press lt lt 4 or gt to adjust the volume level The LCD shows the current setting and each key press will change the volume to the next level The machine will keep the new setting until you change it You can also change the volume through the menu by following the instructions below Setting the Ring Volume from the menu Press Menu 1 4 1 Press A or Y to choose Low Med High or Off Press OK Press Stop Exit 22 Beeper Volume When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off
121. itional sending OPS OWNS sssiccsicsetecdacsdendbcnsaepeancdansdexdiveeyieneiecivGecasesd ti aneenees 30 Sending faxes using multiple settings ccc cece cece ee eeeeeeeeeeeeeeeeaeaeaeees 30 CONT AS ssie caplet eenclaeuaard e r ederetuceuadareghiemagiate 31 Changing fax resolution sense xesoae se ctecewcbecince dreds tan unscdeaceachadacinactedunceedadsendes 31 Dual access Monochrome only saccsacpeccdecsueeiaiadiasedscereietnenandusceaecaccsdendantenee 32 Real time transmission yo sccictecs pascce cbteeconee resieccssansuinia age Suen ch nceveceastaaceateccttabcoden 32 Oyerseds MOG iiscccgantes cass ceenlds desea a eeri EEEa EEEE eevee 32 Delayed Faxing Monochrome Only eeeeeeeeeecceeaeaeaeeeeeeeeeeeeeeeeeeeeeeeees 33 Delayed Batch Transmission Monochrome onlly ceeeeeeeeeeteeeeeeeeeees 33 Checking and cancelling waiting jODS ccccceece eee e ee tee te eeeetee te nnn rnnr rrene 33 Sending a fax manually seecaseusccecsecc ars etacccaes Uoeetetstctacs r a ei 34 Out of Memory message oxsc a cedsce dep scdaceudeeandicnsigesemccvceslesmscanstsledagestevsxdvensadenedns 34 6 Receiving a Fax 35 Receive NO SS 22s ct nates Seente cece cctecesaeenecaceeetenec nec seate canaes eae ceeepeete eet aatectecaceaces 35 Choosing the correct Receive Mode cccccccececeeeeeeeeeeeee ee teeteteteneeeneenees 35 Using receive modes cet cated a canvectecds ene ycisdembestie deecite cee ieeaehaeceulas Sexdincaie
122. ity on page 16 E Maximum paper tray capacity Approx 150 sheets of 80 gsm plain paper Paper Output Up to 50 sheets of A4 plain paper face up print delivery to the output paper tray 2 Use only transparencies recommended for inkjet printing For glossy paper or transparencies we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging See Paper type and size for each operation on page 15 152 Fax Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Greyscale Polling Types Contrast Control Resolution One Touch Dial Speed Dial Groups Specifications ITU T Super Group 3 MH MR MMR JPEG Automatic Fallback 33 600 bps ADF Width 148 mm to 215 9 mm ADF Length 148 mm to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Height Max 297 mm ADF 208 mm Scanner Glass 208 mm Letter Legal Scanner Glass 204 mm A4 204 mm 256 levels Standard Secure Timer Sequential Monochrome only Automatic Light Dark manual setting E Horizontal 8 dot mm E Vertical Standard 3 85 line mm Mono 7 7 line mm Colour Fine 7 7 line mm Mono Colour Photo 7 7 line mm Mono Superfine 15 4 line mm Mono 6 3 x 2 100 stations Up to 6 153 Broadcasting 1 Automatic Redial Ring Delay Communication Source Memory Transmission Out of Paper Reception Monochrome only 156 stations 3 times
123. l Intel 64 x64 Edition 2 or AMD64 supported CPU Vista 2 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU Macintosh Mac OS xX Printing PC ysp3 PowerPC 128 MB 256 MB 80 MB 400 MB j l 4 G4 G5 Operating 10 2 4 10 4 3 FAX Send Ethernet System 6 Scanning PowerPC Removable Disk G3 350MHz Mac OS Printing PC PowerPC 512 MB 1GB X 10 4 4 FAX Send4 se or greater Scanning pee Removable Disk ore Processor Conditions 1 Microsoft Internet Explorer 5 5 or greater 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables scanning up to 19200 x 19200 dpi Third party USB ports are not supported PC Fax supports black and white faxing only PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP Presto PageManager on the CD ROM supports Mac OS X 10 3 9 or higher For Mac OS X 10 2 4 10 3 8 Presto PageManager is available as a download from the Brother Solutions Center For the latest driver updates visit http solutions brother com All trademarks brand and product names are property of their respective companies 161 Consumable items Ink The machine uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Service Life of Ink The first time you install a set of ink cartridges the machine will use Cartridge an amount of ink to fill the ink de
124. l socket and open the Jam Clear Cover 1 at the back of the machine Clean the Paper Pick up Roller 1 with isopropyl alcohol on a cotton swab Close the Jam Clear Cover O Put the paper tray firmly back in the machine Re connect the power cord 134 Cleaning the print head To maintain good print quality the machine will automatically clean the print head You can start the cleaning process manually if there is a print quality problem Clean the print head and ink cartridges if you get a horizontal line in the text or graphics or blank text on your printed pages You can clean Black only three colours at a time Yellow Cyan Magenta or all four colours at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily Q CAUTION DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty D Press Ink Management Press A or to choose Cleaning Press OK Press A or Y to choose Black Color or All Press OK The machine cleans the print head When cleaning is finished the machine will go back to standby mode automatically Note If you clean the print head at least five times and the print has not improved try installing a new genuine Brother Branded replacement cartridge for each problem colour Try cleaning the print head again up to five more times If the print has not
125. l Period Off 65 Every 50 Faxes Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 4 Remote Fax Opt 1 Forward Store off Sets the machine to 58 forward fax messages to Fax Forward i store incoming faxes in the Fax Storage memory so you can retrieve them while you are PC Fax Receive f away from your machine or to send faxes to your PC If you choose Fax Forward or PC Fax Receive you can turn on the safety feature Backup Print 2 Remote Access You must set your own 61 code for Remote Retrieval 3 Print Document Prints incoming faxes 39 stored in the memory 5 Remaining Jobs Checks which jobs arein 30 the memory and lets you cancel chosen jobs 0 Miscellaneous 1 TX Lock Stops unauthorized users 24 from changing the machine s current settings 2 Compatibility High Adjusts the equalization for 120 transmission problems Normal Basic for VoIP 3 Distinctive On Use with phone company 41 gt istincive ringing service Not available in New o ging 47 Zealand allows you to have a voice number and fax number on the one phone line The factory settings are shown in Bold with an asterisk Ei 144 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 0 Miscellaneous 3
126. l quickly learn to recognize the ring pattern for faxes so you will not be tempted to answer that number Either you or a telephone answering device can answer the main number s Flowchart Sequence of Incoming call Incoming Call either Voice or Fax All extension phones ring twice fax machine is silent Registered Main number Mpera Voice Number Fax machine Fax machine automatically begins ringing receives and prints on third ring fax message without ringing You answer the call at an external phone or an extension phone or at the machine s handset K Note Telephone Answering Device TAD answers the call After you have set the FaxAbility feature to On the receive mode is set to Manual automatically Unless you have a TAD or Voice Mail set up on the FaxAbility number Manual mode means you must answer all the call yourself You can not change the receive mode to the other mode while the FaxAbility is set to On Telephone and External devices How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom To change the setting repeat steps Step is where you can choose either On or Off Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions If you have FaxAbility Service but don t have Call Waiting you need do not
127. le E P means Portrait and L means Landscape E You can only make one poster copy ata time Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 amp Press Options and A or to choose Page Layout Press OK QO Press A or Y to choose off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L or Poster 3 x 3 Press OK QO Press Mono Start or Colour Start to scan the document If you placed the document in the ADF or are making a poster the machine scans the pages and starts printing If you are using the scanner glass go to step D After the machine scans the page press 1 to scan the next page 75 Chapter 12 Put the next page on the scanner glass Press OK Repeat and for each page of the layout After all the pages have been scanned press 2 to finish If you are copying from the ADF insert the document face up in the direction shown below E 2in1 P Thm E 2in1 L T E 4in 1 P Ba IR a C INF lalla E 4in1 L 4 12 3 4 ae If you are copying from the scanner glass place your document face down in the direction shown below E 2in1 P nl E 2in1 L CEH E 4in 1 P 1 2 AAAA 76 E 4in1 L d S a E P
128. liar with the types of errors that can occur while you are using PhotoCapture Center you can easily identify and troubleshoot any problems M Hub is Unusable This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface E Media Error This message will appear if you put in a memory card that is either bad or not formatted or when there is a problem with the media drive To clear this error take out the memory card E No File This message will appear if you try to access a memory card or USB Flash memory drive in the drive slot that does not contain a JPG file Mout of Memory This message will appear if you are working with images that are too large for the machine s memory E Media is Full This message will appear if you are trying to save more than 999 files in a memory card or USB Flash memory drive E Unusable Device This message will appear if a USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface For more information visit us at http solutions brother com This message will also appear if you connect a broken device to the USB direct interface Printing photos directly from a PictBridge camera af PictBridge Your Brother machine supports the PictBridge standard allowing you to connect to and print photos directly from any PictBridge compatible digital camera
129. livery tubes for high quality print outs This process will only happen once With all following ink cartridges you can print the specified number of pages The cartridges provided with your machine have a lower yield than standard cartridges 65 Replacement lt Black gt LC67BK lt Cyan gt LC67C lt Magenta gt LC67M Consumables lt Yellow gt LC67Y Black Approximately 450 pages Yellow Cyan and Magenta Approximately 325 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http www brother com pageyield What is Innobella Innobella is a range of genuine consumables offered by Brother The name Innobella derives from the words Innovation and Bella meaning Beautiful in Italian and is a representation of the innovative technology providing you with beautiful and long lasting print results o A innobella od When you print photo images Brother recommends Innobella glossy photo paper BP71 series for high quality Brilliant prints are made easier with Innobella Ink and paper 162 Network LAN 1 2 Specifications You can connect your machine to a network for Network Printing Network Scanning PC Fax Send PC Fax Receive Windows only and Remote Setup 1 Also included is Brother BRAdmin Light Windows 2000 Professional XP XP Professional x64 LAN Network M
130. ll only work in conjunction with a tone signalling DTMF telephone but some telephones are not compatible Since noise or speech from the telephone can upset dialling from this unit errors may result if the devices are used together in other than quiet conditions 24 Where it is necessary to dial prefix digits such as a Caller Display override code 0196 or 0197 this unit will have to be used in conjunction with an associated tone signalling DTMF telephone 25 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions The Telecom Faults Service is not to be called should such problems arise In such cases it is recommended that the prefix and wanted number are dialled manually 26 This equipment may not provide for the effective hand over of a call to another device connected to the same line 107 27 This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances This condition typically applies to 56 kbit s modems and facsimile machines operating at gt 14 4 kbit s 28 When using the Caller Line Identification incorporated in this device verify the integrity of the recorded digits prior to dialling 29 Some parameters required for compliance with Telecom s Teleper
131. ller ID Service apply for the Caller ID service at your local telephone company if available Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls Businesses that provide mail order services money lending services or provide confidential information can protect themselves from false orders or acceptance of false identification At Home Residential customers can protect themselves from unwanted calls Telephone and External devices How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings the display shows you the caller s phone number or name if the name has stored in the One Touch and Speed Dial Once you answer the call the caller s ID disappears You will see up to the first 16 characters of the number on the display a Note e If ID Unknown appears on the display it means that the call came from outside your caller ID service area or a public phone i e If ID Withheldappears on the display it means the caller intentionally blocked the transmission of his her ID 1 Depends on network function The Caller ID is Stored in Your Machine Memory The machine can store a maximum of the last 30 incoming caller IDs in the memory along with the time and date of reception The 31st call will cause the oldest ID to be erased The Caller ID information stored in the memory can be use
132. ly from your memory card or USB Flash memory drive Make sure you have put the memory card or USB Flash memory drive in the correct slot For example the LCD will show the following message Press Photo Capture For DPOF printing see DPOF printing on page 85 Press Aor to choose Print Index Press OK Press Colour Start to start printing the index sheet Make a note of the image number you want to print See Print Index Thumbnails on page 83 5 To print images press A or to choose Print Images in and then press OK See Printing Images on page 84 QO Enter the image number and press OK Press Colour Start to start printing Print Index Thumbnails The PhotoCapture Center assigns numbers for images such as No 1 No 2 No 3 and so on gt NO 1 01 01 2009 DEI JPG 100KB The PhotoCapture Center uses these numbers to identify each picture You can print a thumbnail page to show all the pictures on the memory card or USB Flash memory drive Note Only file names that are 8 characters or less will be printed correctly on the index sheet Make sure you have put the memory card or USB Flash memory drive in the correct slot Press Photo Capture Press A or Y to choose Print Index Press OK amp Press A or Y to choose 6 Images Line or5 Images Line Press OK E E A i S S S A A 5 Images Line 6 Images Line Print time for
133. machine Do not allow the power cord to be stepped on 18 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 19 Do not touch a document during printing 20 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liquid of any kind on the product 21 Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and or other risks Refer all servicing to service personnel 22 Unplug this product from the mains power and telephone line sockets and refer servicing to qualified Service Personnel under the following conditions E f the power cord is damaged or frayed E If liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the cabinet has been damaged E f the product exhibits a distinct change in performance indicating a need for service 23 This unit wi
134. machine into Power Save mode by pressing the Power Save key You can still receive telephone calls in Power Save mode For further information on receiving faxes in the Power Save condition please see the table on page 20 If you want to do other operations you must take the machine out of Power Save mode ah Note If you have connected an external telephone or TAD it is always available Putting your machine in Power Save mode Press and hold down the Power Save key The LCD will show Shutting Down The LCD will stay on for a few seconds before going off Bringing your machine out of Power Save mode D Press the Power Save key Note e Even if you have put the machine into Power Save mode it will periodically clean the print head to preserve print quality e You can customize Power Save mode so that apart from automatic head cleaning no machine operations are available See Power Save setting on page 20 20 General setup Power Save setting You can customize the machine s Power Save key The default mode is Fax Receive On Your machine can receive faxes or calls even when the machine is in Power Save mode If you do not want your machine to receive faxes or calls turn this setting to Fax Receive Off See Power Save mode on page 20 Press Menu 1 6 2 Press A or to choose Fax Receive On or Fax Receive Off Press OK Press Stop Exit O
135. memory Press T Phone Book amp Press A or Y to choose Search Press OK Do one of the following E To search numerically press A or to choose the number and then press OK E To search alphabetically enter the first letter of the name using the dial pad then press lt 4 or gt to choose the name and then press OK 53 Chapter 8 Fax Redial If you are sending a fax manually and the line is busy press Redial Pause and then press Mono Start or Colour Start to try again If you want to make a second call to the last number dialled you can save time by pressing Redial Pause and Mono Start or Colour Start Redial Pause only works if you dialled from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial up to three times at five minute intervals A Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass 54 Storing numbers You can set up your machine to do the following types of easy dialling One Touch Speed Dial and Groups for broadcasting faxes When you dial a Quick Dial number the LCD shows the name if you stored it or the number EA Note If you lose electrical power the Quick Dial numbers that are in the memory will not be lost Storing a pause Press Redial Pause to put a 3 5 second pause between numbers If you are dialling overseas you can press Redi
136. mit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications E There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation E The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt E Automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another E Equipment shall be set to ensure that calls are answered within 3 and 30 seconds of the receipt of ringing 30 In the event of any problem with this device it is to be disconnected and a CPE item connected to one of its terminal ports may be connected directly in its place The user should then arrange for the product to be repaired Should the matter be reported to Telecom as a wiring fault and the fault is proven to be due to this product a call out charge will be incurred by the customer 31 The Caller ID telephone numbers that are displayed and stored in this equipment include the caller s area code but not the toll access 0 prefix When calling back it is necessary to add a 0 to the telephone number or if the telephone number is a local number omit the area code digit If the toll servi
137. n Off Receive Available setting mode operations Fax Receive Fax Only Fax Receive On External TAD Fax Detect factory setting Delayed Fax 3 Fax Forward Fax Storage PC Fax Receive Remote Retrieval 3 Manual Fax Detect Fax Tel Delayed Fax Fax Receive No machine Off operations will be available other than cleaning the print head You cannot receive a fax with Mono Start or Colour Start You cannot receive a fax automatically even if you have set the receive mode to Fax Tel Set before you switch off the machine Mode Timer The machine has four temporary mode keys on the control panel Fax Scan Copy and Photo Capture You can change the amount of time the machine takes after the last Scan Copy or PhotoCapture operation before it returns to Fax mode If you choose off the machine stays in the mode you used last by default Photo Scan Copy Capture oa 2 ja e Press Menu 1 1 Press A or Y to choose 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off Press OK Press Stop Exit General setup Paper settings Paper Type To get the best print quality set the machine for the type of paper you are using 1 Press Menu 1 2 2 Press A or to choose Plain Paper Inkjet Paper Brother BP71 Other Glossy or Transparency Press OK 3 Press Stop Exit R Note The machine ejects paper with pr
138. n assign up to 105 numbers in a large Group See Storing Speed Dial numbers on page 55 and Broadcasting Monochrome only on page 29 Press ra Phone Book Press A or Y to choose Setup Groups Press OK Choose an empty location where you want to store the group in one of the following ways E Press a One Touch key E Press Phone Book and then enter the 2 digit Speed Dial location Press OK Use the dial pad to enter a Group number 1 to 6 Press OK 56 O To add One Touch or Speed Dial numbers to the group follow the instructions below For example for One Touch key 2 press One Touch key 2 For Speed Dial location 05 and 09 press T Phone Book 05 T Phone Book 09 The LCD shows 02 05 09 QO Press OK when you have finished adding numbers Do one of the following E Use the dial pad to enter a name for the Group Press OK E To store the Group without name press OK E Note You can print a list of all the One Touch and Speed Dial numbers Group numbers will be marked in the GROUP column See Reports on page 66 Combining Quick Dial numbers You can combine more than one Quick Dial number when you dial This feature may be useful if you need to dial an access code for a cheaper rate long distance carrier For example you might have stored 555 on Speed Dial 03 and 7000 on Speed Dial 02 You can use them both to dial 555 7000 if you press
139. n read up to 999 files on a memory card or USB Flash memory drive a CompactFlash Type Il is not supported E This product supports xD Picture Card Type M Type M Type H Large Capacity E This product supports SDHC E The DPOF file on the memory cards must be in a valid DPOF format See DPOF printing on page 85 Please be aware of the following E When printing Print Index or Print Images the PhotoCapture Center will print all the valid images even if one or more images have been corrupted Corrupted images will not be printed E memory card users Your machine is designed to read memory cards that have been formatted by a digital camera When a digital camera formats a memory card it creates a special folder into which it copies image data If you need to modify the image data stored on a memory card with your PC we recommend that you do not modify the folder structure created by the digital camera When saving new or modified image files to the memory card we also recommend you use the same folder your digital camera uses If the data is not saved to the same folder the machine may not be able to read the file or print the image E USB Flash memory drive users This machine supports USB Flash memory drives that have been formatted by Windows 81 Chapter 13 Getting started Firmly put a memory card or USB Flash memory drive into the correct slot 1
140. nes on page 50 itis easier to answer calls during the Ring Delay if you carry the cordless handset around with you If you let the machine answer first you will have to go to the machine so you can press Hook to send the call to the cordless handset Telephone and External devices Using remote codes Remote Activation Code If you answer a fax call on an extension telephone you can tell your machine to receive it by dialling the Remote Activation Code 5 1 x 9 1 for New Zealand Wait for the chirping sounds then replace the handset See Fax Detect on page 38 If you answer a fax call at the external telephone you can make the machine receive the fax by pressing Mono Start and choosing 2 Receive Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 5 1 9 1 for New Zealand make sure you press this between the rings If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Hook 51 Chapter 7 Changing the remote codes If you want to use Remote Activation you have to turn on the remote codes The preset Remote Activation Code is 5 1 9 1 for New Zealand The preset Remote Deactivation Code is 5 1 9 1 for New Z
141. ng the machine will print your photo using the following settings 91 Chapter 14 Settings Options Paper Size 10x15cm Paper Type Other Glossy Layout Borderless On Print Quality Photo Date Print Off E When your camera does not have any menu selections these settings are also used E The names and availability of each setting depends on the specification of your camera Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera D Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the machine using the USB cable m 1 USB direct interface 92 Turn on the camera When the machine has recognized the camera the LCD shows the following message Choose the photo you want to print following the instructions from your camera When the machine starts printing a photo the LCD will show Printing Q CAUTION To prevent damage to your machine do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface DPOF printing DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd M
142. ng one of the following methods E Install MFL Pro Suite from the CD ROM See the Quick Setup Guide Download the latest service pack from the Microsoft Web site 3 Wait about 1 minute after you restart the PC and then connect the USB cable 2 Take out the memory card or USB Flash memory drive and put it back in again 3 If you have tried Eject from within Windows take out the memory card or USB Flash memory drive before you continue 4 If an error message appears when you try to eject the memory card or USB Flash memory drive it means the card is being accessed Wait a while and then try again 5 If all of the above do not work turn off your PC and machine and then turn them on again You will have to unplug the power cord of the machine to turn it off Cannot access Removable Disk from Desktop icon Make sure that you have correctly inserted the memory card or USB Flash memory drive Part of my photo is missing when printed Make sure that Borderless printing and Cropping are turned off See Borderless printing on page 88 and Cropping on page 88 118 Network Difficulties Troubleshooting and Routine Maintenance Difficulty Suggestions Cannot print over the Network Make sure that your machine is powered on and is online and in Ready mode Print a Network Configuration list see Reports on page 66 and check the current Network settings printed in this list
143. nplug the machine from the electrical socket Call your Brother dealer or Brother Customer Service A If metal objects water or other liquids get inside the machine immediately unplug the machine from the electrical socket Call your Brother dealer or Brother Customer Service A Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location A This product must be installed near an electrical socket that is easily accessible In case of an emergency you must unplug the power cord from the electrical socket to shut off the power completely A This product should be connected to an AC power source within the range indicated on the rating label DO NOT connect it to a DC power source or inverter If you are not sure contact a qualified electrician 101 A Always make sure the plug is fully inserted A DO NOT use the machine if the power cord is frayed or damaged doing so may cause a fire A When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to people including the following 1 DO NOT use this product near water for example near a bath tub wash bowl kitchen sink or wa
144. nu E Press 2 for Fax menu E Press 3 for Copy menu E Press 0 for Initial Setup menu You can scroll more quickly through each menu level by pressing A or Y for the direction you want Press OK when that option appears on the LCD The LCD will then show the next menu level Press A or Y to scroll to your next menu selection Press OK When you finish setting an option the LCD shows Accepted Press Stop Exit 140 Menu Table The menu table will help you understand the menu selections and options that are found in the machine s programs The factory settings are shown in Bold with an asterisk Menu A Choose amp OK J a Choose amp OK A gt a Menu and Features to accept s to exit Stop Exit Main Menu Submenu Menu Selections Options Descriptions Page 1 General Setup 1 Mode Timer 0 Sec 30 Secs 1 Min 2 Mins 5 Mins OFE Sets the time to return to Fax mode 21 2 Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 21 3 Paper Size A4 AS 10x15cm Letter Legal Sets the size of the paper in the paper tray 21 The factory settings are shown in Bold with an asterisk 2 141 Main Menu Submenu Menu Selections Options Descriptions Page 1 General
145. o choose the Brother TWAIN WIA driver Hong Kong users only Make sure the Brother TWAIN WIA driver is chosen as the primary source In Presto PageManager with OCR click File Select Source and choose the Brother TWAIN WIA driver OCR does not work Try increasing the scanner resolution Poor scanning results when using the ADF Try using the scanner glass See Using the scanner glass on page 18 117 Software Difficulties Difficulty Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Device Busy Make sure the machine is not showing an error message on the LCD Cannot print images from FaceFilter Studio To use FaceFilter Studio you must install the FaceFilter Studio application from the CD ROM supplied with your machine To install FaceFilter Studio see the Quick Setup Guide Also before you start FaceFilter Studio for the first time you must make sure your Brother machine is turned on and connected to your computer This will allow you to access all the functions of FaceFilter Studio PhotoCapture Center Difficulties Difficulty Suggestions Removable Disk does not work correctly 1 Have you installed the Windows 2000 update If not do the following 1 Unplug the USB cable 2 Install the Windows 2000 update usi
146. o choose Off Press OK Press Stop Exit GY Note The LCD will give you more options if there are received faxes still in your machine s memory See Changing Remote Fax Options on page 61 Changing Remote Fax Options If received faxes are left in your machine s memory when you change the Remote Fax Options the LCD will ask you one of the following questions If received faxes are left in the machine s memory when you change to PC Fax Receive from another option Fax ForwardorFax Storage press Aor Y to choose the PC The LCD will ask you the following message E f you press 1 faxes in the memory will be sent to your PC before the setting changes Faxes in the memory will be sent to your PC when the PC Fax Receive icon is active on your PC See PC FAX receiving in the Software User s Guide on the CD ROM E f you press 2 faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged Remote fax options Monochrome only Remote Retrieval You can call your machine from any touch tone telephone or fax machine then use the remote access code and remote commands to retrieve fax messages Setting a Remote Access Code The remote access code lets you access the remote retrieval features when you are away from your machine Before you can use the remote access and retrieval features you have to set up your own code The factory default code is
147. ocedures at least five times for the new ink cartridge If ink is still missing call your Brother dealer Q CAUTION DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty After the print When a print head nozzle is clogged head nozzle is the printed cleaned the sample looks like horizontal lines this are gone 135 Checking the print alignment You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded Press Ink Management Press A or Y to choose Test Print Press OK Press A or Y to choose Alignment Press OK E Press Mono Start or Colour Start The machine starts printing the Alignment Check Sheet Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0 E f the number 5 samples of both the 600 dpi and 1200 dpi test prints are the best matches press 1 Yes to finish the Alignment Check and go to step E f another test print number is a better match for either 600 dpi or 1200 dpi press 2 No to choose it For 600 dpi press the number of the test print that most closely matches the number 0 sample 1 8 For 1200 dpi press the number of the test print that most closely matches the number 0 sample 1 8 Press Stop Exit 136 Checking the ink volume You can check the ink t
148. om a menu Ink Management Lets you clean the print head print a test page to check the print quality and check the available ink volume LCD liquid crystal display Displays messages on the screen to help you set up and use your machine One Touch keys These three keys give you instant access to six previously stored numbers Shift Lets you access One Touch numbers 4 to 6 when held down Loading paper and documents Loading paper and 3 With both hands gently press and slide the paper side guides 1 and the paper other print media length guide 2 to fit the paper size Make sure that the triangular marks 3 D If the paper support flap is open close it on the paper side guides 1 and paper and then close the paper support Pull length guide 2 line up with the mark for the paper tray completely out of the the paper size you are using machine Note When you use Legal size paper press and hold the universal guide release button 1 as you slide out the front of the paper tray Loading paper and documents Fan the stack of paper well to avoid QO Gently adjust the paper side guides 1 paper jams and misfeeds to the paper with both hands Make sure the paper side guides touch the sides of the paper E Note Always make sure the paper is not curled O Gently put the paper into the paper tray print side down and top edge first Check that the paper is flat in the tray Note
149. on Report says Result NG or Result ERROR There is probably temporary noise or static on the line Try sending the fax again If you send a PC FAX message and get Result ERROR on the Transmission Verification Report your machine may be out of memory To gain extra memory you can turn off Fax Storage see Turning off Remote Fax Options on page 60 print fax messages in memory see Printing a fax from the memory on page 39 or cancel a Delayed Fax or Polling Job see Checking and cancelling waiting jobs on page 33 If the problem continues ask the telephone company to check your telephone line If you often get transmission errors due to possible interference on the telephone line try changing the menu setting of Compatibility to Basic for VoIP See Telephone line interference on page 120 Poor fax send quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner glass on page 133 Vertical black lines when sending If the copy you made shows the same problem clean the scanner See Cleaning the scanner glass on page 133 Handling Incoming Calls Difficulty Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as
150. ong beep enter the new number up to 20 digits of the remote fax machine you want your fax messages forwarded to using the dial pad then enter GY Note You cannot use and as dial numbers However press if you want to create a pause O Press 9 0 when you have finished QO Hang up after you hear your machine beep Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key Transmission Verification Report You can use the Transmission Report as proof that you sent a fax This report lists the time and date of transmission and whether the transmission was successful OK If you choose On or On Image the report will print for every fax you send If you send a lot of faxes to the same place you may need more than the job numbers to know which faxes you must send again Choosing On Image or Of Image will print a section of the fax s first page on the report to help you remember When the Verification Report is turned of or Off Image the Report will only print if there is a transmission error with ERROR in the RESULT column ah Note If you choose On Image or Of f Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off See Real time transmission on page 32 Press Menu 2 3 1 Press A or to choose On Image or Of
151. oose any combination of these settings resolution contrast overseas mode delayed fax timer polling transmission real time transmission and scan size Make sure you are in Fax mode aa Load your document Choose a setting you want to change in the Setup Send menu Menu 2 2 Press OK setting 4 Choose the option you want for the Press OK Do one of the following E Press 1 to change another setting E Press 2 when you have finished choosing your settings Send the fax as normal Contrast If your document is very light or very dark you may want to change the contrast For most documents the default setting Auto can be used It automatically chooses the suitable contrast for your document Use Light when sending a light document Use Dark when sending a dark document Make sure you are in Fax mode ca Load your document Press Menu 2 2 1 4 Press A or Y to choose Auto Light or Dark Press OK K Note Even if you choose Light or Dark the machine will send the fax using the Auto setting in any of the following conditions e When you send a colour fax e When you choose Photo as the Fax Resolution Changing fax resolution The quality of a fax can be improved by changing the fax resolution Resolution can be changed for the next fax or for all faxes To change the fax resolution for the next fax Make sure you are in Fax mode a amp
152. ore all network settings to factory default 2 Exit 6 Print Reports 1 XMIT Verify Prints a Transmission 66 Verification Report for your last transmission 2 Help List Prints the Help List so you can see at a glance how to quickly program your machine 3 Quick Dial Lists name and numbers stored in the One Touch and Speed Dial memory in numerical order 4 Fax Journal Lists information about the last incoming and outgoing faxes TX means Transmit RX means Receive 5 User Settings Lists your settings 6 Network Config Lists your network settings 7 Machine Info 1 Serial No Lets you check the serial 136 number of your machine 0 Initial Setup 1 Receive Mode Fax Only Choose the receive mode 35 Fax Tel that best suits your needs External TAD anual 2 Date amp Time Puts the date and time on See the LCD and in headings of Quick faxes you send Setup 3 Station ID Fax Set your name and fax Guide Name number to appear on each page you fax 4 Tone Pulse Tone Choose the dialling mode Not Available in Pulse New Zealand 5 Dial Tone Detection Turns Dial Tone Detection 120 4 Dial Tone for New Zealand No Detection on or off 0 Local Language Not Available In Australia and New Zealand English Spanish Always you to change the LCD language for your country The factory settings are shown
153. ory drive without a PC 80 Using PhotoCapture Center from your Computel eeeeeeeeeeeeeees 80 Using a memory card or USB Flash memory drive ccccceceeeeeeeeeeeeeeneees 80 Memory cards or a USB Flash memory drive folder structure 008 81 Getting Started cecccebetcastaetcciakasansancnceiaddeadac E EEE Eae AEAEE TE do Doae aE eE eE Eaa aaea aE EES 82 How to print from a memory card or USB Flash memory drive ccccceeeeeees 83 Print Index Thumbnails ss ctieeseecta eatin neniece dacs ncaa nidanincnbas tana tacanacesgresdentianet 83 Printing Mage S eee meee cr ce ere nao ore nen Peper er eee Serre ad daea eee eee 84 DPOF PON gs cige te ge as Ses ates wee ea tea mead aA EE AAE EEA EAE EE EEEE 85 PhotoCapture Center print settings cece cece cee ceeeeeeee cette eeeeeeeeeeaeaeaeaeaeeeeaees 86 Print speed and quality ois tice soil satsa essiecmctntne scettecaenctidaiwstiesascanndavedietentcnskaitincis 86 Paper 0 OMS veer att det pore ieee a iaaiiai Eare aa i 86 Adjusting Colour Enhancement cccccceeeeeeeeeeeee ee ee eect eeee eee ceeaeaeaaeaeaeas 87 ge 6 g 6 Pe reo eon tear ar ere mere eee E gee ae etter rere eee Cera anes 88 BGO SSS SOW cs cetestimsceste decadea dd arcnncecepiamacessunncan csidsescncsnccsnoreatensencadeadexees 88 D te ea eee nr nee E Td eed entero rer E 88 Scan to a memory card or USB Flash memory drive ccccceceeeeeeeeeeeeeete
154. oster 3x3 You can make a poster size copy of a photograph SS ye ale pont z T A an Sorting copies using the ADF You can sort multiple copies Pages will be sorted in the order 321 321 321 and so on Make sure you are in Copy mode a Load your document Use the dial pad to enter the number of copies up to 99 Press Options and A or Y to choose Stack Sort Press OK Press A or to choose Sort Press OK Press Mono Start or Colour Start Note e Sort is not available with Page Layout Options e Sort is not available with Fit to Page Adjusting Brightness To temporarily change the brightness setting follow the instructions below Make sure you are in Copy mode amp o Load your document Use the dial pad to enter the number of copies up to 99 4 Press Options and A or Y to choose Brightness Press OK QO Press A or Y to make a lighter or darker copy Press OK QO Press Mono Start or Colour Start To change the default setting follow the instructions below Press Menu 3 2 Press A or Y to make a lighter or darker copy Press OK Press Stop Exit Making copies Adjusting Contrast Adjust the contrast to help an image look sharper and more vivid To temporarily change the contrast setting follow the instructions below Make sure you are in Copy mode aj Load you
155. ot Print or B amp W Print Only You should only replace the actual ink cartridge when this message Cannot Print or B amp W Print Only appears on the LCD The LCD will tell you which ink cartridge is low or needs replacing Be sure to follow the LCD prompts to replace the ink cartridges in the correct order Even though the machine tells you that an ink cartridge is empty there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly Troubleshooting and Routine Maintenance Q CAUTION Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with genuine Brother Branded ink cartridges Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty cartridges with ink from other sources If damage is caused to the print head or other parts of this machine as a result of using other brands of ink or ink cartridges any repairs required as a result may not be covered by the warranty 129 D Open the ink cartridge cover If one or more ink cartridges are empty the LCD shows Cannot Print Press the
156. our copies press the Options key See Sorting copies using the ADF on page 76 Stop copying To stop copying press Stop Exit Copy keys When you want to quickly change the copy settings temporarily for the next copy use the Copy keys Enlarge Reduce Quality Options Copy The machine returns to its default settings 1 minute after it finishes copying or if the mode timer returns the machine to Fax mode For more information see Mode Timer on page 21 Note You can save some of the copy settings you use most often by setting them as default You can find instructions on how to do this in the section for each feature Making copies Changing copy speed and quality You can choose from a range of quality settings The default setting is Normal To temporarily change the quality setting follow the instructions below Press Normal Normal is the recommended mode for ordinary print outs This produces good copy quality with good copy speed Quality and AorY Fast Fast copy speed and lowest ink consumption Use to save time printing documents to be proof read large documents or many copies Best Use best mode to copy precise images such as photographs This provides the highest resolution and the slowest speed Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99
157. per in the paper tray and then press Mono Start or Colour Start E Remove the paper and load it again and then press Mono Start or Colour Start See Loading paper and other print media on page 8 The Jam Clear Cover is not closed correctly Check that the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 127 The paper is jammed in the machine See Printer jam or paper jam on page 127 No Response Busy The number you dialled does not answer or is busy Verify the number and try again Not Registered You tried to access a One Touch or Speed Dial number that is not programmed Set up the One Touch or Speed Dial number See Storing One Touch Dial numbers on page 54 or Storing Speed Dial numbers on page 55 Out of Memory The machine s memory is full Fax sending or copy operation in progress Press Stop Exit and wait until the other operations in progress finish and then try again The memory card or USB Flash memory drive you are using does not have enough free space to scan the documents Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again Paper Jam Paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 127 Make sure the paper length guide fits to the paper size Print Unable XX The machine has a mechani
158. pped with a 2 wire grounding type plug or a 3 wire grounding type plug Only for Singapore Malaysia Hong Kong and India a plug having two or three pins This plug will only fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug 10 Do not place anything on top of the power cord including this machine Do not allow the power cord to be stepped on 11 If an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating 12 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 13 Do not touch a document during printing 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product 15 Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points and or other risks and may void your warranty Please refer all servicing to our Authorized Service Personnel A list of Authorized Service Centres has been included for your convenience or you may contact th
159. r document Use the dial pad to enter the number of copies up to 99 Press Options and A or Y to choose Contrast Press OK Press A or Y to change the contrast Press OK QO Press Mono Start or Colour Start To change the default setting follow the instructions below D Press Menu 3 3 Press A or Y to change the contrast Press OK Press Stop Exit 77 Chapter 12 Paper Options Paper Type If you are copying on special paper set the machine for the type of paper you are using to get the best print quality amp p Make sure you are in Copy mode ER Load your document amp Use the dial pad to enter the number of copies up to 99 Press Options and A or Y to choose Paper Type Press OK O Press A or to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 Other Glossy or Transparency Press OK QO Press Mono Start or Colour Start Note To change the default paper type setting see Paper Type on page 21 78 Paper Size If copying on paper other than A4 size you will need to change the paper size setting You can copy on Letter Legal A4 A5 or Photo 10cm x 15cm paper Make sure you are in Copy mode ER Load your document Use the dial pad to enter the number of copies up to 99 Press Options and A or Y to choose Paper Size Press OK 5 Press A or Y to choose the size of paper you are using Letter
160. r fax machines If you want to get a fax from a secured Brother machine you have to enter the secure code Make sure you are in Fax mode a Press Menu 2 1 6 Press OK Press A or Y to choose Secure 4 Enter a four digit secure code This is the same as the security code of the fax machine you are polling Press OK Enter the fax number you are polling Press Mono Start or Colour Start 67 Chapter 11 Setup to receive delayed polling Delayed polling lets you set the machine to begin polling receive at a later time You can only set up one delayed polling operation D Make sure you are in Fax mode ca Press Menu 2 1 6 amp Press A or Y to choose Timer Press OK Enter the time in 24 hour format you want to start polling For example enter 21 45 for 9 45 PM Press OK Enter the fax number you are polling Press Mono Start or Colour Start The machine makes the polling call at the time you entered 68 Sequential polling Monochrome only Sequential polling lets you request documents from several fax machines in one operation D Make sure you are in Fax mode a Press Menu 2 1 6 Press A or Y to choose Standard Secure or Timer Press OK Do one of the following E f you chose Standard go to step E f you chose Secure enter a four digit number press OK go to step E f you chose Timer enter the
161. ray firmly back in the machine Troubleshooting and Routine Maintenance Cleaning the scanner glass Cleaning the machine printer platen Lift the document cover 1 Clean the ee scanner glass 2 and the white plastic 3 with a soft lint free cloth fo WARNING moistened with a non flammable glass cleaner Unplug the machine from the electrical socket before cleaning the printer platen a Lift the scanner cover until it locks securely into the open position B Clean the machine s printer platen 1 and the area around it wiping off any scattered ink with a soft dry lint free cloth In the ADF unit clean the white bar 1 and the glass strip 2 with a soft lint free cloth moistened with a non flammable glass cleaner GY Note In addition to cleaning the glass strip with a non flammable glass cleaner run your finger tip over the glass strip to see if you can feel anything on it If you feel dirt or debris clean the glass strip again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning 133 Cleaning the paper pick up roller Pull the paper tray completely out of the machine Unplug the machine from the electrica
162. rectional Printing for Macintosh Make sure you are using Brother Original Innobella ink Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver Advanced tab Also click Colour Settings and make sure you uncheck Colour Enhancement Turn the borderless feature off Borderless printing is slower than normal printing See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM 114 Printing continued Troubleshooting and Routine Maintenance Difficulty Suggestions Photo paper does not feed properly When you print on Brother photo paper load the instruction sheet included with the photo paper in the paper tray first and then put the photo paper on top of the instruction sheet Clean the paper pick up roller See Cleaning the paper pick up roller on page 134 Machine feeds multiple pages Make sure the paper is loaded correctly in the paper tray See Loading paper and other print media on page 8 Check that more than two types of paper are not loaded in the paper tray at any one time Printed pages are not stacked neatly Make
163. ress Colour Start QO Press A or Y to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK Press A or Y to choose the paper size you are using Letter A4 10x15cm or 13x18cm Press OK E f you choose Letter or A4 go to E f you choose another size go to E f you have finished choosing settings press Colour Start Printing photos from a memory card or USB Flash memory drive Press A or Y to choose the print size 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm or Max Size Press OK Do one of the following E To choose the number of copies go to E f you have finished choosing settings press Colour Start D Enter the number of copies you want Press OK D Press Colour Start to print The printing positions when using A4 are shown below 1 2 3 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm Max Size DPOF printing DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital camera display the images and number of copies yo
164. rt 157 Scanner Colour Monochrome Yes Yes TWAIN Compliant Yes Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater WIA Compliant Yes Windows XP Windows Vista Colour Depth 48 bit colour Processing Input 24 bit colour Processing Output Actual Input 30 bit colour Actual Output 24 bit colour Resolution Up to 19200 x 19200 dpi interpolated 2 Up to 1200 x 2400 dpi optical Scanner Glass Up to 1200 x 600 dpi optical ADF Scanning Speed Colour up to 4 83 sec Mono up to 3 44 sec A4 size in 100 x 100 dpi Document Size ADF Width 148 mm to 215 9 mm ADF Length 148 mm to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Scanning Width Up to 210 mm Greyscale 256 levels 1 Windows XP in this User s Guide includes Windows XP Home Edition Windows XP Professional and Windows XP Professional x64 Edition Maximum 1200 x 1200 dpi scanning when using the WIA Driver for Windows XP and Windows Vista resolution up to 19200 x 19200 dpi can be chosen by using the Brother scanner utility 158 Printer Printer Driver Resolution Print Speed Printing Width Borderless Based on Brother standard pattern A4 size in draft mode Specifications Windows 2000 Professional XP XP Professional x64 Edition Windows Vista driver supporting Brother Native Compression mode Mac OS X 10 2 4 or greater Brother Ink Dri
165. rt or Colour Start amp When the printing has finished press Stop Exit Note If you use the Caller ID for Dial back e Please be sure that you use appropriate dialling procedures for local and national call e Please be sure that you make sure of the details of the exact number to be called back and the need to insert prefix es for manual dialling e Please understand that your machine may not display precisely the digits to be called Telephone Service for Some Countries Distinctive Ring For Singapore and Hong Kong This machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies which allows you to have several telephone numbers on one phone line Each phone number has its own Distinctive Ring pattern so you will know which phone number is ringing This is one way you can have a separate phone number for your machine Your machine has a Distinctive Ring function allowing you to dedicate one phone number just for receiving faxes You will need to set Distinctive Ring to On Note You can switch it off temporarily then turn it back on When you get a new fax number make sure you reset this function e The machine will answer only calls to the Distinctive Ring number Telephone and External devices Registering the Distinctive Ring pattern Very Important After you have set the Distinctive Ring feature to on the receive mode is set to Manual
166. ry n se 39 Receive Mode choosing 100 35 reducing to fit on paper 60 38 retrieving from a remote site 63 64 Ring Delay setting eee 37 telephone line interference 120 sending ose ciscc caese rete ceeds eedeeactaats 28 67 Broadcasting 6 ceictetd nc eee 29 Cancelling from memory 065 33 OAS sepii neran iea 31 delayed batch transmission 33 delayed fax cciceck cotennsdhdetaineienteicaisnetese 33 enter Fax mode ccccceeeeeeeeeeeeeeees 28 from ADF ausistopaisiinai uiine ana 28 from memory Dual Access 32 from scanner glass n se 28 manual 2st eset cece a cencoetedsateeecced 34 OVOETSGAS thceicdecedcerichissetaiviccdesddexascced 32 Real Time Transmission 005 32 Resolution ssccsciact den dot eecgatebindinadtivenaels 31 telephone line interference 120 Fax Tel mode answering at extension telephones 51 Fax Receive Code cccceeceseeeeeeeees 51 Fax Stream Duet iere 41 Ring Delay veccaisesccesssusvensecantancentaexaanspenbe 37 Telephone Answer Code 0 00008 51 G Greyscale ccdiceddeiuccsedzcussactueduces acess 153 158 Groups for Broadcasting eeeee 56 H Help LCD messages cccsseseeseseeeeeeeeeeees 139 using MENU keyS ceeccceseeeeeeeees 139 Menu Table aaiianonnonninnnnnnnnnennnna 139 141 Hook key using ctecce ceca haiti ec
167. s 136 Machine nie ga ge 111019 Ramee ee ee ee mm rer mee eai eee 136 Checking the Serial MUMDED cccccceeceeeceecececeeteeeeeeeeeeeeeeeeeeteeeteteneeenees 136 Packing and shipping the machine ccccecceccceceeeeeeeeeeeeeeeeeeeeeeeeneaeeeeeeees 137 vii viii C D E F Menu and Features 139 Ooo ei 21219810018 e200 18 11 8 eee een eee eee eae rer te eer te te aere Peer eer ernment eer 139 Menu table ic a testes cay e eee aoc ee aeo E or E aeeai wee ote ae 139 M mory SECT AS reie ii EEE E rE e 139 Menu Keys siseses oig pan OE pas EE e eE OTE a n ia a aee EEE 139 Menu Table ices E E a EES 141 Enterning TXU eroice en eae ei p EE E E eed E EE a i 149 Specifications 150 General siidine e EEE e eee E a a Pee a aea A EESE EEEE 150 Print media sirere a aa ene a o a et aiea ak a Pa AEE 152 Se ae E E E ene ere 153 CODY em eae E ee irc eer oe ee ea a Oe ee eae ee 155 PhotoCapture Center ase ccte tection iaucicen ecee nice dene a mdmenutensae caeloeawessataneneamrengeenteedees 156 get 1108 nrerin re ee me eRe eRe a ne eA ee er ee ee ee 157 PLU cc as aces ce a E e a E AE ee eae Sica cc ec Saas ded eee aE ARSS 158 PONET eerie teeta ie ee Ca nT er er eae are ee erence eee eres 159 DMI Se aca ce teeters cde ene acters pated 160 Computer requirements oie ois csa tice ccatesudessaldacaveaanunsadesubaceh ebencacer ste eneeeuteunseateawnds 161 Consumable itemS aso cvatsontt eters nasnssbashcicealcecds dosec
168. s TX Lock Mode Turning TX Lock off Press Menu 2 Enter the registered 4 digit password Press OK TX lock is automatically turned off Note If you enter the wrong password the LCD shows Wrong Password and stays offline The machine will stay in TX Lock mode until the registered password is entered 25 Chapter 4 26 Fax Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Remote fax options Monochrome only Printing Reports Polling 28 35 40 53 58 65 67 Entering Fax mode Press Fax to enter Fax mode Faxing from the ADF D Make sure you are in Fax mode aa Place the document face up in the ADF See Using the ADF on page 17 amp Enter the fax number using the dial pad One Touch Speed Dial or Search Press Mono Start or Colour Start The machine starts scanning the document Note e To cancel press Stop Exit e If you send a mono fax when the memory is full it will be sent in real time 28 Sending a Fax Faxing from the scanner glass You can use the scanner glass to fax pages of a book one at a time The documents can be up to Letter or A4 size You cannot send colour faxes with multiple pages Note Since you can only scan one page ata time it is easier to use the ADF if you are sending a multiple page document o Make sure you are in Fax mode a 2 Load your document on the scanner glass
169. s automatically sent to more than one fax number You can include Groups Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast After the broadcast is finished a Broadcast Report will be printed Make sure you are in Fax mode B Load your document Enter a number Press OK You can use either One Touch Speed Dial a Group or a manually entered number using the dial pad Repeat until you have entered all the fax numbers to be included in the broadcast Press Mono Start aH Note e If you did not use up any of the numbers for Groups you can broadcast faxes to as many as 156 different numbers The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum numbers available you will not be able to use dual access e If the memory is full press Stop Exit to stop the job If more than one page has been scanned press Mono Start to send the portion that is in the memory 29 Chapter 5 Cancelling a Broadcast in progress D Press Menu 2 5 Press A or Y to choose the Broadcast job number for example Broadcast 001 Press OK The LCD will show Press 1 to cancel the Broadcast or 2 to exit without cancelling Press Stop Exit 30 Additional sending operations Sending faxes using multiple settings When you send a fax you can ch
170. s im ucbnteataenes 36 FC OMV gener er a oe ne at a nee en eer ee esr er ee eee 36 FN esate cence cee ce ecg eee ete cence Spec ate E EE E 36 Bo NEN 2 E eee 36 External TAD ieee ened ee ere ne me ene nee aE cere eee eee 36 Receive mode settings asc oie ches sate cer sled eld icra eteaeele Meee rn nnn tnte reure erreere nenene 37 Ring Delayer erara eaa EE aren ern er ree eee 37 F T Ring Time Fax Tel mode onlly c c cececeecccccceceececeeeeeeeeeeeeeeeeneees 37 Fax ec genes E e eed E ea 38 Additional receiving operations seeseeeeneeenececeeeceeeseesenteeeeeeseceeeesesenees 38 Printing a reduced incoming fax 2 2c2ccececeeeeeeeee eee eee eeeeaeaeaeaeaeaeeeeaeaeeees 38 Out of Paper Reception gia iecece sts cians tee orcicne nti titweideedbtesreRadidacbieebamareedicees 38 Printing a fax from the Memory c ccceeeeeeeeeeeeecececceeaeaeaeeeeeeeeeeeeeeeeeeeeeeeees 39 7 Telephone and External devices 40 Voice Operations 3 5ceccdecedacssreleadenctepnecdanteneesennbiekeaseteelanssds a E Eaa e ao 40 Tone or pulse Not Available for New Zealand ccccceceeeeeeeeeeeeeeeeeees 40 FAI VIVO cd es oe pesca e bene calueeti oie A E E EEP OR E 40 Fax Tel mode in Power Save Condition 2 cceceeeeeeeeeeeeeeeeeeeeeeeeeaees 40 Telephone Service for Australia cccccceeceeeeeecceneneeeeeeeeeceeeceeeeeeeeeeeeeeneenenes 41 Telstra FaxStream Duet Distinctive FRING
171. s not work properly when the document on the scanner glass is skewed more than 3 degrees Using the document guidelines on the left and top place your document in the upper left hand corner with the document face down on the scanner glass e Fit to Page is not available for a Legal size document Copy options Press Menu Options Page selection Press Paper Type Plain Paper 78 Options Inkjet Paper Brother BP71 and A or Y Other Glossy Transparency Paper Size A4 78 A5 10 W x 15 H cm Letter Legal Brightness 77 Contrast OOMOO 77 Stack Sort Stack 76 sort Page Layout Off 1 in 1 75 2 in 1 B 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 No of No of Copies Copies 01 01 99 Making N in 1 copies or a poster Page Layout The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page You can also produce a poster When you use the poster feature your machine divides your document into sections then enlarges the sections so you can assemble them into a poster If you want to print a poster use the scanner glass Making copies Important E Make sure paper size is set to Letter or A4 E You cannot use the Enlarge Reduce and Stack Sort settings with the N in 1 and Poster features E f you are producing multiple colour copies N in 1 copy is not availab
172. ser s Guide and Network User s Guide in PDF format This format is recommended for printing the manuals Click to go to the Brother Solution Center where you can view or download the PDF documents Internet access and PDF Reader software are required How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide m Scanning For Windows 2000 Professional Windows XP and Windows Vista E ControlCenter3 For Windows 2000 Professional Windows XP and Windows Vista E Network Scanning ScanSoft PaperPort 11SE with OCR How to Guides E The complete ScanSoft PaperPort 11SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 11SE application Presto PageManager User s Guide Hong Kong users only E Instructions for scanning directly from Presto PageManager The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application Chapter 1 Viewing Documentation For Macintosh D Turn on your Macintosh Insert the Brother CD ROM into your CD ROM drive The following window will appear KoKo t MFL Pro Suite Start Here OSX Presto PageManager Utilities Documentation g g Brother Solutions Center On Line Registration Double click the Documentation icon
173. serctacteedasedieesteadimecemen Fax Storage omen ee rere een mene he oie eee ee Per eet ar ree een ree PC Fax RECS G ie ioc cececwtets ctr edecncca tetas eE EEE eiO Changing the destination PC cc cceeceeeeeecceeeeeceeeeeeeeeeeeees Turning off Remote Fax Options c ccceeeeeeseeeeeeeeeeeteeeeeees Changing Remote Fax Options ccccccccceceeeeeeeeeeeeeeeeeeeeeeees Remote REUIGVAl ccs csicesscceedeie deustdnectau days sneesneneeiedecvebteuac piexiaptunesievd Setting a Remote Access Code ccccececeeeeeeeteeeteeeeeeeees Using your Remote Access Code ccecceceeseeseseeseeeees Remote Fax commands cccseceeeeeeeeeeeeeeeeeeeeeeeeeeeees Retrieving fax messages ccceceeeeceeeeeeeeeeeeeeeteeeeteteeeneees Changing your Fax Forwarding numbet cccceceeeee 10 Printing Reports Fax POS otc aces edt nat accede Bree nce ct en E EEEE E E E E AEn E E EE Transmission Verification Report eeeeeeeeeeeeeeeneees Fax Journal activity report cceeeeeeeee cece eeeeeeeeeeeeteeeeaeaees REDONS Rr ene en ere ee a eo nye eee en ee eee eer How to print a report case cess cal dca cece eed ccetieAaeuerwenees 11 Polling Polling OVGIVIGW voice cic docceuocyd thernecteteuniciasenstenlanlemesareltaastusedidulexauy PMNS GCGIY Oates scp ccrese erry duadetdeneocednadadeaden tenaddcensscuiadaoessareadeanees Setup to receive polling cc ccccccce
174. shing machine in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning DO NOT attempt to operate the machine during an electrical storm or gas leak 4 DONOT dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions v IMPORTANT For Your Safety To ensure safe operation the two pin plug or the three pin plug supplied must be inserted only into a standard two pin power point or three pin power point which is effectively grounded through the normal household wiring Extension cords used with the equipment must be two condoctor or three conductor and be correctly wired to provide connection to ground Incorrectly wired extension cords are a major cause of fatalities The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician Disconnect device This product must be installed near an electrical socket that is easily accessible In case of emergencies you must disconnect the power cord from the electrical socket to shut off power completely 102 Safety and Legal LAN connection Q CAUTION DO NOT connect this product to a LAN connection that is subject to over voltages Radio interf
175. sure you are using the paper support flap See Loading paper and other print media on page 8 Machine does not print from Adobe Illustrator Try to reduce the print resolution See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Printing Received Faxes Difficulty Suggestions Condensed print and white streaks across the page or the top and bottom of sentences are cut off You probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax again Vertical black lines when receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Received colour fax prints only in black amp white Replace any colour ink cartridges that are empty or nearly empty and then ask the other person to send the colour fax again See Replacing the ink cartridges on page 129 Left and Right margins are cut off or a single page is printed on two pages Turn on Auto Reduction See Printing a reduced incoming fax on page 38 Telephone Line or Connections Difficulty Suggestions Dialling does not work No dial tone Check that the machine is plugged in and switched on Check the line cord connection Not available in New Zealand Change the Tone Pulse sett
176. t know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink stains your skin or clothing wash with soap or detergent at once If you mix the colours by installing an ink cartridge in the wrong position clean the print head several times after correcting the cartridge installation Once you open an ink cartridge install it in the machine and use it up within six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package DO NOT dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge 131 Cleaning the outside of the machine Qo CAUTION Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel Clean the outside of the machine as follows Pull the paper tray 1 completely out of the machine Wipe the outside of the machine with a soft cloth to remove dust amp Lift the output paper tray and remove anything that is stuck inside the paper tray 132 T Wipe the inside and outside of the paper tray with a soft cloth to remove dust 5 Close the output paper tray and put the paper t
177. tations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud This memorandum is intended to be a guide rather than a complete list We suggest you check with relevant legal authorities if in doubt about a particular item or document The following are examples of documents which may not be copied E Money E Bonds or other certificates of debt E Certificates of Deposit E Armed Forces Service or Draft papers E Passports E Postage Stamps cancelled or uncancelled E Immigration Papers E Welfare documents E Cheques or Drafts drawn by Governmental Agencies E Identification Documents badges or insignias Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair dealing Multiple copies would indicate improper use Works of art should be considered the equivalent of copyrighted works Licenses and Certificates of Title to motor vehicles may not be copied under certain state provincial laws 111 Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother International Corporation 2008 Brother Industries Ltd All rights reserved Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries Microsoft Windows and Windows Serv
178. te Print You can print the date if it is already in the data on your photo The date will be printed on the lower right corner If the data doesn t have the date information you cannot use this function D Press Menu 4 7 2 Press A or Y to choose On or Of f Press OK x amp Press Stop Exit Note The DPOF setting on your camera must be turned off to use Date Print feature Printing photos from a memory card or USB Flash memory drive Scan to a memory card or USB Flash memory drive You can scan monochrome and colour documents onto a memory card or USB Flash memory drive Monochrome documents will be stored in PDF PDF or TIFF TIF file formats Colour documents may be stored in PDF PDF or JPEG JPG file formats The default setting is Color 150 dpi and the default file format is PDF The machine automatically creates file names based on the current date For example the fifth image scanned on July 1 2009 would be named 01070905 PDF You can change the colour and quality Quality Selectable File Format Color 150 dpi JPEG PDF Color 300 dpi JPEG PDF Color 600 dpi JPEG PDF B W 200x100 dpi TIFF PDF B W 200 dpi TIFF PDF Insert a CompactFlash Memory Stick Memory Stick Pro SD SDHC xD Picture Card or USB Flash memory drive into your machine Q CAUTION DO NOT take out the memory card or USB Flash memory drive while
179. tecapetesccotestentiaataerpaamaeserneats 162 Network LAN Steeda dies on eae es i eee a 163 Glossary 164 Index 168 General General Information Loading paper and documents General setup Security features 20 24 Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold typeface identifies specific buttons on the machine s control panel or on the screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier Text in Courier New font New identifies messages on the LCD of the machine Warnings tell you what to do to prevent possible personal injury Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects Electrical Hazard icons alert you to possible electrical shock Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Ys oF Improper Setup icons alert you to devices and operations that are not compatible with the machine General Information Accessing the Software and Network User s Guide This User s Guide does not contain all the information about the machine such as how to use Printer
180. ted office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error and shows an error message The most common error and maintenance messages are shown below You can correct most errors and routine maintenance messages by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Error Message Cause Action B amp W Print Only One or more of the colour ink cartridges is empty While this message appears on the LCD each operation works in the following way E Printing If you click Greyscale in the Advanced tab of the printer driver you can use the machine as a monochrome printer for approximately four weeks depending on the number of pages you print E Copying If the paper type is set to Plain Paper or Inkjet Paper you can make copies in monochrome E Faxing If the paper type is set to Plain Paper or Inkjet Paper the machine will receive and print faxes in monochrome If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as monochrome If the paper type is set to Other Glossy or Brother BP71 the machine will stop all print operations If you unplug the machine or take out the empty ink cartridge you cannot use the machine until you change to a new ink cartridge Replace the emp
181. time 24 hour format you want to begin polling and press OK go to step Specify the destination fax machines which you wish to poll by using Speed Dial One Touch Search a Group or the dial pad You must press OK between each location QO Press Mono Start The machine polls each number or group in turn for a document Press Stop Exit while the machine is dialling to cancel the polling process To cancel all sequential polling receive jobs see Checking and cancelling waiting jobs on page 33 Polled transmit Monochrome only Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it The document will be stored and can be retrieved by any other fax machine until you delete it from the memory See Checking and cancelling waiting jobs on page 33 Setup for polled transmit Make sure you are in Fax mode a Load your document Press Menu 2 2 6 Press Aor Y to choose Standard Press OK The LCD shows Press 2 and press Mono Start If you are using the scanner glass the LCD will prompt you to choose one of the following options 00 OO 888 E Press 1 to send another page Go to E Press 2 or Mono Start to store the document for sending Place the next page on the scanner glass press OK Repeat and for each additional page Your machine will automatically send the fax Polling Setup for polled transmit wit
182. ty ink cartridges See Replacing the ink cartridges on page 129 121 Error Message Cause Action Cannot Detect You installed a new ink too quickly and the machine did not detect it Take out the new ink cartridge and re install it slowly until it clicks If you are using non Brother ink the machine may not detect the ink cartridge Replace the cartridge with a Brother original Innobella ink cartridge If the error message remains contact your Brother dealer An ink cartridge is not installed properly Take out the new ink cartridge and re install it slowly until it clicks Cannot Print One or more of the ink cartridges are empty The machine will stop all print operations While memory is available black amp white faxes will be stored in the memory If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as black amp white If the sending machine has the ability to convert it the colour fax will be stored in the memory as a black amp white fax Replace the empty ink cartridges See Replacing the ink cartridges on page 129 Clean Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and remove any foreign objects inside the machine If the error message continues see Transferring your faxes or Fax Journal report on page
183. u want to print When the memory card CompactFlash Memory Stick Memory Stick Pro SD SDHC or xD Picture Card with DPOF information is put into your machine you can print the chosen image easily D Firmly insert the memory cards into the correct slot Press Photo Capture Press Aor Y to choose Print Images Press OK If there is a DPOF file on the card the LCD will show The DPOF file on the memory card must be in a valid DPOF format Press A or to choose DPOF Print Yes Press OK Press A or to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK 85 Chapter 13 6 Press A or Y to choose the paper size you are using Letter A4 10x15cmor 13x18cm Press OK E f you chose Letter or A4 go to E f you chose another size go to Press A or Y to choose the print size 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cmor Max Size Press OK Press Colour Start to print E Note 86 An invalid DPOF file error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the print order refer to your camera manufacturer s support website or accompanying documentation PhotoCapture Center print settings These settings will rem
184. uide on the CD ROM and Paper Type on page 21 Make sure that your ink cartridges are fresh The following may cause ink to clog E The expiration date written on the cartridge package has passed Cartridges stay usable for up to two years if kept in their original packaging E The ink cartridge was in your machine over six months E The ink cartridge may not have been stored correctly before use Make sure you are using Brother Original Innobella ink Try using the recommended types of paper See Acceptable paper and other print media on page 13 The recommended environment for your machine is between 20 C to 33 C 113 Printing continued Difficulty Suggestions White horizontal lines appear in text or graphics Clean the print head See Cleaning the print head on page 134 Make sure you are using Brother Original Innobella ink Try using the recommended types of paper See Acceptable paper and other print media on page 13 The machine prints blank pages Clean the print head See Cleaning the print head on page 134 Make sure you are using Brother Original Innobella ink Characters and lines are stacked Check the printing alignment See Checking the print alignment on page 136 Printed text or images are skewed Make sure the paper is loaded correctly in the paper tray and the paper side guides are adjusted correctly See Loading
185. ur machine 3 Quick Dial Lists names and numbers stored in the One Touch and Speed Dial memory in numerical order 4 Fax Journal Lists information about the last incoming and outgoing faxes TX Transmit RX Receive 5 User Settings Lists your settings 6 Network Config Lists your Network settings How to print a report D Press Menu 6 Do one of the following E Press A or Y to choose the report you want Press OK E Enter the number of the report you want to print For example press 2 to print the help list amp Press Mono Start Press Stop Exit 66 Polling Polling overview Polling lets you set up your machine so other people can receive faxes from you but they pay for the call It also lets you call somebody else s fax machine and receive a fax from it so you pay for the call The polling feature needs to be set up on both machines for this to work Not all fax machines support polling Polling receive Polling receive lets you call another fax machine to receive a fax Setup to receive polling D Make sure you are in Fax mode Press Menu 2 1 6 Press A or Y to choose Standard Press OK Enter the fax number you are polling Press Mono Start or Colour Start Setup to receive polling with secure code Secure Polling lets you restrict who can get the documents you set up to be polled Secure Polling only works with Brothe
186. urself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com If you are having difficulty with your machine Printing Difficulty Suggestions No printout Check the interface cable connection on both the machine and your computer See the Quick Setup Guide Make sure the machine is plugged in and not in Power Save mode Check to see if the LCD is showing an error message See Error and maintenance messages on page 121 If the LCD says Cannot Print and Replace XX Ink where XX is an abbreviation of the empty colour see Replacing the ink cartridges on page 129 Check that the correct printer driver has been installed and chosen Make sure the machine is online Click Start and then Printers and Faxes Choose Brother MFC XXXX where XXXX is your model name and make sure that Use Printer Offline is unchecked When you choose the Print Odd Pages and Print Even Pages settings you may see a printing error message on your computer as the machine pauses during the printing process The error message will disappear after the machine re starts printing Poor print quality Check the print quality See Checking the print quality on page 135 Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using See Printing in the Software User s G
187. use Action Hub is Unusable A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface A Hub or USB Flash memory drive with Hub are not supported Unplug the device from the USB direct interface Init Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and remove any foreign objects inside the machine If the error message continues see Transferring your faxes or Fax Journal report on page 125 before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power for several minutes then reconnect it Ink Low Black One or more ink cartridges are Order a new ink cartridge You can continue Ink Low Yellow running out of ink If a sending printing until the LCD shows Cannot Print j machine has a colour fax to send See Replacing the ink cartridges on page 129 Ink Low Cyan your machine s handshake will ask Ink Low Magenta that the fax is sent as black amp white If the sending machine has the ability to convert it the colour fax will be printed at your machine as a black amp white fax Low Temperature The print head is too cold Allow the machine to warm up Media Error The memory card is either Put the card firmly into the slot again to make corrupted incorrectly formatted or sure it is in
188. ver Up to 1200 x 6000 dpi 1200 x 2400 dpi 1200 x 1200 dpi 600 x 1200 dpi 600 x 600 dpi 600 x 300 dpi 600 x 150 dpi Colour 450 x 150 dpi Black amp White Mono Up to 35 pages minute 1 Colour Up to 28 pages minute i 204 mm 210 mm A4 size Letter A4 A6 Photo Card Index Card Post Card When you set the Borderless feature to On See Paper type and size for each operation on page 15 159 Interfaces USB 12 A USB 2 0 interface cable that is no longer than 2 0 m LAN cable 2 Ethernet UTP cable category 5 or greater Your machine has a high speed USB 2 0 interface The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported for Macintosh See the Network User s Guide for detailed network specifications 160 Computer requirements Specifications SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Supported Required Hard computer Planer PC pc Processor Minimum Recommended Disk Space amp Operating System Minimum Software Interface RAM RAM For For Version i Speed aan Functions Drivers Applications Windows 2000 Printing USB Intel 64 MB 256 MB 110 MB 340 MB Operating Professional PC FAX 4 Ethernet Pentium II System XP Scanning or 128 MB Home 2 Removable equivalent yp Disk Professional 2 XP 64 bit 256 MB 512 MB Professiona
189. x and your Paper Size setting Menu 1 3 D Make sure you are in Fax mode a Press Menu 2 1 5 Press A or to choose On or Off Press OK Press Stop Exit Out of Paper Reception As soon as the paper tray becomes empty during fax reception the screen will display No Paper Fed asking you to put paper in the paper tray See Loading paper and other print media on page 8 The machine will carry on receiving the fax with the remaining pages being stored in memory if enough memory is available Further incoming faxes will also be stored into memory until the memory is full When the memory is full the machine will stop automatically answering calls To print the faxes put fresh paper in the tray Printing a fax from the memory If you have chosen Fax Storage you can still print a fax from the memory when you are at your machine See Remote fax options Monochrome only on page 58 Press Menu 2 4 3 f The t e Press Mono Start Press Stop Exit OY Note When you print a fax from the memory the fax data will be erased Receiving a Fax 39 Voice Operations Tone or pulse Not Available for New Zealand If you are using an external telephone and have a pulse dialling service but need to send tone signals for example for telephone banking follow the instructions below 1 Lift the handset of the external telephone Press on the control
190. your machine will wait for a fixed amount of time before it starts to dial the number By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone This setting can save a small amount of time when sending a fax to many different numbers If you change the setting and start having problems with dialling you should change back to the default No Detection setting Press Menu 0 5 Menu 0 4 for New Zealand B Press A or Y to choose Detection or No Detection Press OK amp Press Stop Exit 120 Telephone line interference If you are having problems sending or receiving a fax due to possible interference on the telephone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations D Press Menu 2 0 2 Press A or Y to choose High Normal or Basic for VoIP E Basic for VoIP cuts the modem speed to 9600 bps Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed E Normal sets the modem speed at 14400 bps E High increases the modem speed to 33600 bps default Press OK E Press Stop Exit Note When you change the compatibility to Basic for VoIP the ECM feature is only available for colour fax sending Troubleshooting and Routine Maintenance Error and maintenance messages As with any sophistica

Brother MFC-5490CN Printer User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents