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Brother 1030e Fax Machine User Manual

1. FAX FAX MACHINE MUST BE PLUGGED INTO MASTER SOCKET RECOMMENDED CONNECTION OF EXTENSION SOCKETS Fig 2 Connecting an External Telephone Answering Device TAD Connections Zv A 1 vou may connect an external TAD to your machine as shown below X 5 I zE m e nz m TAD Ne EE TAD 5 Ee 2 Set the number of rings to one or two on your external TAD The fax machine s Ring Delay setting does not apply 3 Record the outgoing message on your external TAD see below 4 Set the external TAD to answer calls 5 Set MESSAGE STORE Function menu 8 1 to VOICE EXT Only for FAX 1030e 6 Set the Answer Mode to TAD ANSWER MACH Only for FAX 1020e On FAX 1030e set the Answer Mode to TAD MSG MGR Do not connect a TAD elsewhere on the same phone line your machine and TAD will both try to control the line Outgoing Message OGM of External TAD Timing is important in recording this message 1 Record four seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop 2 Try to record the shortest possible message on your telephone answering device ideally less than 10 seconds 3 End your message by giving your Remote Activation Code for people sending manual faxes For example After the beep leave a message or send a fax manually by pressing x51 Please note that some faxes that are sent
2. m c o m Insert the document you want to send now in the ADF Enter the number for the fax you want to send now and press Fax Start After the transmission is finished return the first document to the ADF o 0 amp ON Press Menu Set 5 to restore the timer If you set Timer or Polled Transmit using the memory that is if you have already scanned the document into the machine s memory and will send it from there you don t have to interrupt to send a fax or make a copy Memory Security This feature allows you to prevent unauthorised access to the machine When switched ON Memory Security prohibits most functions The following functions listed are available while Memory Security is switched ON Receiving faxes into memory limited by Memory Capacity Scheduled Delayed Transmission Polling Fax Forwarding Remote Retrieval Provided it was set before Memory Security was switched ON umm mu The stored documents will be saved for up to 6 hours in the event of a power failure FAX 1030e The stored documents will not be saved in the event of a power failure FAX 1020e 41 Using Memory Security You must use a password to switch Memory Security ON and OFF Setting Up Memory Security for the First Time 1 Press Menu Set 0 1 NEW PASSWD XXXX 2 Enter a 4 digit number as a password C ENTER amp SET J 3 Press Menu Set The screen prompts you to re enter the password VERIFY XXXX
3. 1 Press Menu Set 2 7 2 Press c or amp gt to choose SECURE and press POLLING SECURE Menu Set 3 Enter a four digit number This is the same as the security code of the fax machine you are polling 4 Press Menu Set The screen prompts you to enter the fax number you want to poll and then to press Fax Start D Enter the fax number and press Fax Start 51 Setup Delayed Polling Receive You can set your machine to begin Polling Receive at a later time 1 Press Menu Set 2 7 2 Press C or amp gt to choose TIMER and press POLLING TIMER Menu Set 3 The screen prompts you to enter the time you want to begin polling 4 Enter the time in 24 hour format you want to begin polling For example enter 21 45 for 9 45 PM 5 Press Menu Set The screen prompts you to enter the fax number you are polling and then to press Fax Start 6 Enter the fax number and press Fax Start The machine makes the polling call at the time you entered You can set up only one Delayed Polling Sequential Polling Your machine can request documents from several fax units in a single operation You just specify several destinations in Step 4 Afterward a Sequential Polling Report will be printed 1 Press Menu Set 2 7 The screen displays 2 Press c or O to choose STANDARD SECURE or TIMER and press Menu Set when the screen displays the setting you want 3 If you selected STANDARD the screen prompts you to enter the fax
4. D Do not use this product near water 6 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product T Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided 8 This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available consult with your dealer or local power company 9 This product is equipped with a 3 wire earthed plug This plug will fit into only an earthed socket This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete socket Do not defeat the purpose of an earthed plug 10 po not allow anything to rest on the power cord Do not place this product where people can walk on the cord 11 If an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the tota
5. 1 Press Menu Set 8 3 2 Entera three digit code using number keys 0 9 and and press Menu Set The cannot be changed Do not use the same digits that appear in your Remote Activation Deactivation Code or Activation Voice Code 3 Press Stop Exit Using Your Remote Access Code 1 Dial your fax machine phone number from a touch tone phone 2 When your fax machine answers and beeps immediately enter your Remote Access Code 159 x 3 The fax machine signals if there are any messages received 1 long beep Fax message s No long beep no messages 4 The fax machine then prompts you with two short beeps to enter a command If you wait longer than 30 seconds to enter a command the machine hangs up If you enter an invalid command the machine beeps three times 5 Press 9 0 to reset the machine when you finish 6 Hang up If your fax machine is set to MANUAL mode you can access your machine remotely by phoning it and letting it ring for about 100 seconds Your fax machine will answer the phone after 100 seconds of ringing and you then have 30 seconds to enter your Remote Access Code 56 Remote Commands Follow the commands below to access features remotely When you call the fax machine and enter your Remote Access Code 159 x the system will signal you with two short beeps to enter a remote control command Remote control commands Detail Operation 95 Change Fax Forwarding Setting If you hear one long
6. 5 if you want to enter a new Activation Voice Code then press Menu Set 6 Press Stop Exit Telephone Services Your FAX supports the Caller ID and BT Call Sign For U K Only telephone services offered by some telephone companies Caller ID Caller IDentification Caller ID is a telephone service that allows the subscriber to see a display of the caller s phone number as the telephone rings It is a fast way to screen your calls You can respond quickly to calls you missed because Caller IDs are received and stored in your machine s memory In addition to the standard Caller ID features you can select a Caller ID and have your machine dial the number for you B Togetthe Caller ID Service apply for the Caller ID service at your local telephone company if available B To PABX Users Calling line identification signals are not generally delivered to your Brother fax machine if it is connected behind a private branch exchange PBX system or other call routing device Advantages of Caller ID gt gt m c o m For Business All businesses profit from a quicker response to customer calls At Home Residential customers can protect themselves from unwanted calls by seeing the callers name or number before they answer Set the Caller ID to ON If you have BT Caller ID on your line then this function should be set to ON to display the caller s phone number on the fax LCD as the telephone rings
7. 1 Press Menu Set 0 2 The screen displays DISPLAY ID 2 Press or O to choose ON and press Menu Set C SELECT 4 amp SET 2 3 Press Stop Exit 47 How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings the screen displays the caller s phone number If the callers name is stored in your machine as a Speed Dial or One Touch dial the callers name will be displayed Once you pick up the handset the caller s ID disappears TELEPHONE FAX will appear on the display B f UNAVAILABLE appears on the display it means that the call came from outside your caller ID service area B f WITHHELD appears on the display it means the caller intentionally blocked the transmission of his her ID B if no caller ID was transmitted to your fax machine PICK UP PHONE will remain on the display Depends on network Function The Caller ID is Stored in Your Machine s Memory The machine can store a maximum of the last 30 incoming caller IDs in the memory along with the time and date of reception The 31st call will cause the oldest ID to be erased The Caller ID information stored in the memory can be used for the following M Selecting a Caller ID from the Memory for Call Reply You can scroll through the Caller IDs on the display and select one for your machine to dial See below B Printing the Caller ID List You can review calls you received by checking the
8. 4 Re enter the password and press Menu Set C ENTER amp SET J D Press c or amp to choose SET SECURITY 6 Press Menu Set The screen prompts you to enter the password PASSWORD XXXX T Enter a 4 digit password followed by Menu Set ENTER amp SET 2 This is the same as the security password of the machine already stored The screen displays ACCEPTED for 2 seconds followed by SECURE MODE Memory Security is now switched ON gt gt If the password you enter at Step 7 is incorrect the screen would display 2 x WRONG PASSWORD After 2 seconds the display will then return to Miscellaneous Menu You must then switch ON Memory Security again See Switching Memory Security ON page 43 Changing the Memory Security Password 1 Press Menu Set O 1 2 Press C or amp to choose SET PASSWORD 3 Press Menu Set The screen prompts you to enter the old password 4 Enter the current password Press Menu Set S1 6 Enter a 4 digit number as a new password T Press Menu Set The screen prompts you to re enter the new password 8 Enter the new password again and press Menu Set 9 Press Stop Exit 42 C OLD PASSWD XXXX ENTER amp SET C NEW PASSWD XXXX ENTER amp SET C VERIFY XXXX ENTER amp SET Switching Memory Security ON 1 Press Menu Set 0 1 2 Press CD er amp to choose SET SECURITY 3 Press Menu Set The screen prompts you to enter the password PASSWORD XXXX 4 Enter a 4 digit pass
9. C l ET Whenever this external phone or TAD is in use the screen displays EXT TEL IN USE and if the fax handset 1s lifted an alarm sounds To disconnect the call on the external phone and switch to the fax lift the handset and press Tel FAX 1020e or Speaker phone FAX 1030e FAX 1020e Control Panel Overview 10 brother Shift This key is used to access the 7 through 12 One Touch numbers Redial Pause Redials the last number called Also inserts a pause in autodial numbers One Touch Dial Keys These 6 keys give you access to 12 previously stored phone numbers Enlarge Reduce Use this key to enlarge or reduce copies depending on the ratio you select 150 125 120 100 93 87 75 or 50 To reduce the image size automatically to fit on to A4 paper select AUTO Sort Use this key when you want multiple copies of a multiple page original in order Copy Makes a copy Tel Use to shuttle the line between handset and monitor speaker Dial Pad Dials phone and fax numbers and can be used as a keyboard for entering information into the machine key lets you switch the dialling type during a telephone call from PULSE to TONE FAX 1020e err ee tr i n n n e Memory Reporte 2 Resolution Node Q Fax Start R Use this key to gain access to an outside line and or to recall the operator or transfer a call to another ex
10. for FAX 1030e only at the fax machine in order to transfer the voice call to the fax machine Don t hang up the call from the cordless phone until the voice call has been transferred to the fax machine You will know when this is because you will no longer be able to hear or talk to the caller via the cordless phone If you do not wait until this point before hanging up from the cordless phone the call will be lost If nobody answers at the fax machine pseudo ringing stops after 30 seconds In that case it may still be possible to speak with the caller from the cordless phone Speech between the fax machine and the cordless phone 2 intercom is not possible Changing Remote Codes Remote Codes might not work with some telephone systems The preset Activation Code is 5 1 The preset Deactivation Code is 5 1 The preset Activation Voice Code is 8 1 If you are always disconnected when accessing your external TAD remotely try changing the Activation Code from 5 1 to st t and the Deactivation Code from 5 1t0 1 1 1 You cannot use the same number for the Activation Code the Deactivation Code and the Activation Voice Code To change Remote Codes 1 Press Menu Set 2 4 2 Press c or O to select ON or OFF and press Menu Set when the screen displays the setting you want 3 If you want to enter a new Remote Activation Code then press Menu Set 4 ir you want to enter a new Remote Deactivation Code then press Menu Set
11. up to 50 pages FAX 1030e 512 KB up to 25 pages FAX 1020e 12 stations with Shift key 100 stations Up to 6 4 times at 2 minute intervals Full Duplex Digital FAX 1030e Monitor FAX 1020e gt U U m d gt lt 1 2 3 or 4 rings Public switched telephone network 5 35 C 220 240 V AC 50 60 Hz Standby under 4 5 watts Peak under 170 watts 378 W x 385 D x 215 H mm 6 0 kg Specifications are subject to change for improvement without prior notice Pages refers to the ITU T Test Chart 1 in Out of Paper Reception in ECM mode 85 Menu Mode amp Menu Selection Table Access the Menu Go to next menu level Accept an option Scroll through the current menu level Forward to next menu level e e C Back to previous menu level Stop Exit Exit the Menu O You can access the menu mode by pressing Menu Set When you enter the Menu the LCD scrolls Press 1 for Initial Setup Menu OR Press 2 for Setup Receive Menu OR Press 3 for Setup Send Menu OR Press 4 for Cancel Job Menu OR Press 5 for Interrupt Menu OR Press 6 for Set Quick Dial Menu OR Press 7 for Report Setting Menu OR Press 8 for Remote Fax Options Menu FAX 1020e OR Press 8 for Setup Tad Menu FAX 1030e OR Press 0 for Miscellaneous Menu OR You can scroll more quickly through each menu level by pressing or gt keys and then set an opt
12. Exit Menu Main Menu Selections Options Descriptions to accept 8 SETUP TAD 1 MESSAGE DOC ON Select if memory will store FAX 1030e STORE DOC OFF fax voice or both Only VOICE ON VOICE EXT VOICE OFF 2 BACKUP PRINT ON Automatically prints a copy OFF of faxes received into memory TAD MESSAGE Select Record outgoing F T MESSAGE message PAGING MSG 4 ICM MAX TIME 35 60 seconds Select maximum length of incoming messages 5 ICM ON Select ON or OFF for voice REC MONITR OFF messages as they come in 6 FAX OFF Set fax machine to forward FWD PAGING FAX FORWARD fax message OR o call PAGING your pager 7 REMOTE 159 X ACCESS 0 MISCELLANEOUS 1 MEM SECURITY Prohibits most functions except receiving faxes into memory 2 CALLER ID ON View and dial back or print a Only for the OFF list of the last 30 Caller IDs U K DISPLAY ID stored in memory PRINT REPORT 3 BT CALL SIGN Only for the U K The factory setting option is shown in bold 90 Entering Text When you are setting certain functions such as the Station ID you may need to enter text into the machine Most keys on the dial pad have three or four letters printed above them The keys for 0 and don t have printed letters because they are used for special characters By pressing the appropriate number on the dial pad the correct number of times you can access the character you want Press Key twice three times four time
13. FAX 1020e This is the only setting in which you can use an external answering machine Your telephone answering device answers every call Once the external telephone answering device TAD answers the machine listens for fax tones If it detects fax tones fax messages are printed The TAD setting works only with an external telephone answering device TAD Ring Delay and F T Ring Time do not work in this setting TAD FAX 1030e FA X 1030e provides you with a built in digital Message Manager for fax and voice When you set the machine to answer calls it will record up to 30 minutes of messages See Message Manager Only for FAX 1030e page 60 for more information FAX 1020e MAN MANUAL FAX FAX ONLY p FAX De F T FAX TEL Current TAD ANSWER MACH Answer Mode Only for FAX 1020e Ix VRAT ooo o Gg Q O eo DO 2 Z9 S020 QOCOQGD o Jo Q MAN MANUAL xia 05706 15 25 mani o 09 06 15 25 TAD F T FAX TEL ai PIGITASTAD FAX 1030e Current TAD MSG MGR Answer Mode Only for FAX 1030e 24 To select or change your Answer Mode 1 Press Receive Mode The screen displays your current selection The options on FAX 1020e are FAX ONLY FAX TEL TAD ANSWER MACH MANUAL The options on FAX 1030e are FAX ONLY FAX TEL MANUAL C B e O c 72 m Or if TAD Mode is switched ON by pressing TAD MSG MGR DIGITAL TAD button it overrides your Answer Mode Setting s
14. Memory is shared between fax and voice messages which are stored on a first come first served basis Any voice or fax message can be retrieved remotely You must record an Outgoing Message in order to use the Message Manager Mode See Recording the Message Manager s Outgoing Message TAD MESSAGE page 61 Flexible Memory Settings Message Store Message Manager Mode offers you six flexible memory settings so that you can decide which kinds of messages you want to receive 1 DOC ON VOICE ON Both voice and fax messages are stored You can use the Fax Forwarding or Paging features and retrieve voice and fax messages remotely 2 DOC ON VOICE EXT You need an external answering machine connected to the fax machine for this setting Fax messages are stored in the Message Manager memory but voice messages are stored in your external answering machine Retrieve voice messages from the external answering machine You cannot use the Paging feature for voice message with this setting 3 DOC ON VOICE OFF All memory is used to store fax messages no voice messages will be stored 4 DOC OFF VOICE ON All memory is used to store voice messages no fax messages will be stored Incoming faxes will be printed on paper You can use the Paging feature and retrieve voice messages remotely 5 DOC OFF VOICE EXT You need an external answering machine connected to the fax machine for this setting Incoming faxes are not stored in me
15. O O OOOO CECE e n ooo oo o ofo o o o oe ea ABC DEF c cop A a QOO s l 9 I ol NE a t Ext No j ek SV NEM D x Redial PORS TUV WXYZ I gt aR REET eS 1 Play Record Erase e Sy cM D Memory OOQ S a Speaker Fax 2 Resolution Ne DD UNE A gt 2 QO 2 e x esc Fax Start 3 Z Mode ax Sta Enlaige NC opere scies iced o Red i E F i 7 s seo oo wees DIGITAL TAD Q Speaker phone Lets you activate Message Manager Lets you speak to the person at the other Also notifies you that you have voice or end and dial telephone and fax numbers fax messages in the memory without lifting the handset Shift Dial Pad This key is used to access the 7 through Dials phone and fax numbers and can be 12 One Touch numbers used as a keyboard for entering Redial Pause information into the machine Redials the last number called Also key lets you switch the dialling type inserts a pause in autodial numbers during a telephone call from PULSE to One Touch Dial Keys TONE key also lets you skip to the These 6 keys give you access to 12 next message when you are playing voice previously stored phone numbers messages and x key lets you repeat the MIC Microphone last message when you are playing voice Picks up your voice when you speak to n i another party using Speaker Phone R Enlarge Reduce Use this key to gain access to an outside
16. PABX rA dotate deis 16 32 J Das cdd HN Ee DIM UNI P SE 65 CTI Cm 74 PAUSE seen 3 Rei Me pm 33 Photo Resolution es 21 JOURNAL PERIOD 34 Playing Messages meneno 63 Yeusnal PALE occa sess eer ra ogee 34 PODE reei er ieee eben bue b Edu 51 POW Cl ut to are aici iat 4 83 84 M Prins 3e edet ee ami e tes 28 34 37 Maintenance aio eei be taedas ciae eios 79 Manual Mode 2259 dai toe ea 24 Q Natal FERRE ESTO sitzen tert sa 2 Quick Dal 5o tier a uda 18 Maximum Message Time 64 Quick Dial List ede 35 Memory ecd ai padded t ertet hd 28 60 Memory SeCUEIby oie nite ais 4 R gt Memory Status List sess 35 Recording a Conversation 65 m Memory Storage sse 4 Recording Monitor eeee 65 Memory Transmission 3g Redidl 22er E oes vati 23 Menu Modi simae steccte ettet crest 36 Reduction Lond beet EE tetas 2 Menu Selection Table 86 Remote Access Code 56 67 Message Manager Mode 60 Remote Access Code FAX 1020e 56 Message Store essere 60 Remote Access Code FAX 1030e 67 Malti mne Coneco conn ute una en 5 Remote Activation eene 45 Multiple Resolution s 44 Remote Code usa cote ser nse cud tuis 46 Mule scis ERBEN 10 12 33 Remote Commands 57 68 Remote Deactivation suuss 45 N Remote Retrie
17. QUIT location where a number is already stored the screen displays the current name stored there then prompts you to either change it or exit 1 Press 1 to change the number stored or press 2 to exit without making a change 2 Enter a new number If you want to erase the number press Stop Exit when the cursor is to the far left of the digits Ifyou want to change a digit use e Or 1 to position the cursor under the digit you want to change then enter it 3 Follow the directions in storing One Touch Dial or Speed Dial Numbers 19 Setting Number Groups for Broadcasting Number Groups allow you to send the same fax message to many fax numbers by pressing only one Quick Dial key Broadcasting 7 20 First you will need to store each fax number as a One Touch or Speed Dial number Next you can combine them into a Number Group Each Number Group uses a Quick Dial key Finally you can have up to 6 small Number Groups or you can assign up to 111 numbers to one large Group See Storing One Touch Dial Numbers page 18 Press Menu Set 6 3 The screen displays SELECT ONE TOUCH Select a Quick Dial key where you wish to store the number For example press One Touch Dial key 2 to use as a Group Use the dial pad to enter the group number for example press for Group 1 Press Menu Set Enter the One Touch or Speed Dial GO1 03 09 numbers in this group For example for One Touch 3 press One Touch Dial
18. Set when the screen displays your setting 3 Press Stop Exit 64 Setting the Toll Saver When you set the Toll Saver feature the machine answers after 4 rings if you don t have messages and after 2 rings if you do have messages This way when you call the machine if it rings 3 times you know you have no messages and can hang up avoiding any toll charge Only for FAX 1030e When Toll Saver is ON it overrides your Ring Delay setting Toll Saver must be off for the machine to operate using your Ring Delay setting See Setting the Ring Delay page 25 1 Press Menu Set 2 1 2 Press c or amp to select TOLL SAVER and press Menu Set 3 Press or O to select ON or OFF and press Menu Set 4 Press Stop Exit ICM Recording Monitor This feature lets you turn OFF or ON the speaker volume for voice messages When you turn the monitor OFF you will not hear messages as they come in 1 Press Menu Set 8 5 2 Press or C25 to select OFF or ON and press Menu Set gt gt m c o m 3 Press Stop Exit Recording a Conversation You can record a telephone conversation by pressing Play Record during the conversation Your recording can be as long as the Incoming Message Maximum Time You and the other party will hear a beep every 15 seconds while recording You cannot record a conversation using the Speakerphone Fax Forwarding Paging When Paging is set to ON your machine dials
19. Stop Exit and begin again the Caller ID will not be lost To Activate Certain Network Services When Using Call Reply B You may wish in order to activate certain network services to insert a special prefix to be dialled in front of the Caller ID number when using the Call Reply feature For example B Your outgoing Caller ID withheld The required prefix typically three to six digits including and symbols in length may be inserted after displaying the desired Caller ID in step 3 on the previous page You can enter the prefix up to 20 digits on the machine The complete number string including the prefix will then be dialled by pressing Fax Start Select the desired Caller ID wait 2 seconds until you see the 25 09 11 15 25 date and time the caller ID was received Enter the prefix by using number keys up to 20 digits DIAL PRESS START The display will be cleared when you press any of the number keys gt gt m c o m To cancel the prefix such as when you entered the wrong number simply press Stop Exit The display will return to the desired Caller ID you selected Ifyou press Stop Exit again the machine will return to the current date and time display You are no longer in the call reply mode Any problems or queries in using network services should be raised in the first instance with your network operator s With Call Reply automatic redial does not function in cases where th
20. a pause before each fax or telephone number to gain access to the outside line When you press Redial Pause a dash will appear on the display By storing a pause you can create a delay of 3 5 seconds Tone Pulse If you have pulse dialling service but need to send tone signals for telephone banking for example follow the directions below If you have touch tone service you do not need this feature to send tone signals 1 Lift the handset and dial the number 2 When you are asked to enter any number press on the control panel of the machine Any digits dialled after this sends tone signals 3 When you hang up the machine returns to pulse dialling service 32 Answering a Call F T FAX TEL Mode When you share one line for your telephone and fax machine in the F T FAX TEL mode the fax machine can determine whether an incoming call is a fax or a telephone call See Answer Mode Settings page 24 Answering Calls with the Speakerphone Only for FAX 1030e When the machine rings instead of lifting the handset press Speaker phone Speak clearly toward the microphone To end the call press Speaker phone If you have a bad telephone line connection the other party might hear your voice echoed during the call Hang up and try the call again OR Pick up the handset Mute CO B e O 72 m 1 Press Search Mute to put a call on hold 2 Youcan replace the handset without disconnecting the ca
21. a remote fax machine 1 Dial your fax machine s number 2 When you hear the beep immediately enter your Remote Access Code 159 x 3 When you hear two short beeps use the dial pad to press 9 5 4 4 Enter the new number of the remote fax machine where you want your fax messages forwarded and then press You cannot use x and as dial numbers However if you want to store a pause press Also if your fax machine is connected to a PABX you can press first before the fax machine s number The works as well as R key D To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press H T After you hear your fax machine beep hang up and wait gt gt m c o m Your fax machine calls the remote fax machine Your fax machine then sends the Memory Status List showing the new forwarding number to the remote fax machine 8 Check the forwarding number If the forwarding number is incorrect return to Step to reset it 59 Message Manager Only for FAX 1030e Message Manager Mode Message Manager Mode allows you to store incoming fax and voice messages in a flexible memory The memory stores 30 minutes of voice messages or up to 40 pages of fax messages The actual number of pages stored in memory varies depending on the content and the resolution used
22. after 2 seconds Speed Dialling 1 Insert the document face down in the ADF 2 Press Search Mute then press and the two digit Speed Dial number 3 Press Fax Start Search You can search for names you have stored in One Touch and Speed Dial memories See Storing One Touch Dial Numbers page 18 and Storing Speed Dial Numbers page 19 Names are displayed alphabetically 1 Insert the document face down in the ADF 2 Press Search Mute 3 To search for numbers alphabetically by name enter the first letter of the name by using the dial pad and then press e Or 4 When the screen displays the name you want to call press Fax Start 22 Automatic and Manual Fax Redial Automatic Fax Redial If you are sending a fax automatically and the line is busy the machine will automatically redial up to 4 times at 2 minute intervals Manual Fax Redial Place the document to be re sent and press Redial Pause and then Fax Start to make a second call to the last number dialled Broadcasting Using the numbers you have stored in Groups One Touch and Speed Dial memory you can Broadcast faxes automatically to a maximum of 112 different locations in a few simple steps After the Broadcast is completed a Broadcast Report will be printed automatically to let you know the results CO B e O c 72 m 1 Insert the document face down in the ADF 2 Press Memory Reports The screen displays how much memory is availabl
23. beep the change is accepted If you hear three short beeps you cannot change it because the conditions ex registering fax forwarding have not been 4 FAX FWD No completed You can register your fax forwarding number by using 4 FAX FWD NO Once you have registered the number the machine will automatically turn to FAX FWD ON mode Then receive a Memory Status List by entering 961 Check the List to make sure the Fax Forwarding number you registered is correct Now the machine will start Fax Forwarding 6 FAX STORAGE ON You can set FAX STORAGE ON or OFF Switching Fax 7 FAX STORAGE OFF Storage OFF is only possible if there are no faxes stored in the memory or if all faxes have been erased using Remote Control 9 6 3 1 Memory Status List You must use a remote fax machine in order to receive a List 2 Retrieve all FAX of stored fax message s 3 Erase FAX in the If you hear one long beep you can erase fax message s from memory the memory ASN GAONVACV 97 Check the receiving status You can check whether your fax machine has received any fax message s If yes you will hear one long beep If no you will hear three short beeps 98 Change Answer Mode If you hear one long beep you can change the answer mode If you hear three short beeps you cannot change it Example There is no TAD MSG when you want to change to TAD mode After a long beep you can exit remote control 57 Retrieving the Memory Status Lis
24. conversations and or fax messages stored in Message Manager memory If you press the flashing to turn off the Message PRINT DOC gt Manager before getting your new messages they won t be C lost The new messages will be played automatically and 1 YES 2 NO the LCD will ask you to acknowledge the new faxes Press 1 to print and automatically delete the faxes from memory OR Press 2 to save the faxes in memory until printing is convenient What Happens When the Memory Is Full If the memory becomes full when you have set your machine to Message Manager mode the machine will change to F T mode automatically In this mode the machine can accept incoming faxes automatically Then if your machine should run out of paper the answer mode will shift automatically to manual mode In manual mode the call is not answered so your caller will know to try again later Out of Recording Paper and Memory Full Answer Mode Message Manager Mode F T Mode T Manual Mode Memory Full Out of Recording Paper and Memory Full Print the Memory Status List and select the item to be cleared This will clear space for new messages and faxes to be stored in memory See Printing Reports page 34 62 Playing Voice Messages Follow the steps below to listen to voice messages 1 Press Play Record Adjust volume by pressing lt gt or C All new messages are played in the order they were recorded The screen displays th
25. different resolution for each page see Multiple Resolution Transmission page 44 Standard suitable for most typed documents Fine good for small print transmits a little slower than standard resolution Super Fine good for small print or artwork transmits slower than fine resolution Photo use when document has varying shades of grey slow transmission time Sending Operation Manual Transmission Manual transmission lets you hear the dial tone ringing and fax receiving tones before sending the fax 1 2 Insert the document face down in the ADF Pick up the handset and listen for a dial tone OR Press Speaker phone for FAX 1030e only Enter the fax number you want to call See Dialling a Number page 22 When you hear the fax tone press Fax Start If you are using the handset hang up 21 ASN OlSVd Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset OR Press Speaker phone for FAX 1030e only 1 Insert the document face down in the ADF 2 Enter the fax number you want to call 3 Press Fax Start Dialling a Number One Touch Dialling T Insert the document face down in the ADF 2 Press the One Touch key of the location you want to call 3 Press Fax Start If you try to use a One Touch or Speed Dial location with no number stored in it you hear a warning sound and screen displays NOT ASSIGNED The display returns to normal
26. fax or press the copy key to make a copy of the document do m TEST FAX NO amp START b COPY PRESS COPY li THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than which it was originally purchased and does not offer any warranty in the event that this product is used on public telecommunication lines in another country ii Table of Contents Using This Manual User Friendly Programming A able OT X One BUS eoe eee rede nd cte E E ob aedes PREPARATION AND SIMPLE USE GUIDE Preparation and Simple Use Guide Advice for Preparation and Simple Use Guide FAX 1020e Control Panel Overview FAX 1030e Control Panel Overview BASIC USE Chapter 1 Setup PNA SEMIN GS as used utes E DoD MEE U E Une noma UE CUSTOMS e UTI B Sos uu pda Eget eren m bmI EHI b n Uu EUM pUE Setup Quick Dial Numbers for Easy Dialling Chapter 2 Sending a Fax Scanning ACJUStMENL ce cccccccccecccccecceeceeeeeeeeeeeeeeeeeeeeess DEMING Operation sesiis uve e x eta e tet apeptud t acad o VERE Traite a INU DEV us eere ERN Ee pps trud Chapter 3 Receiving a Fax Answer Mode Settings cose RR ce IRC COT VII e Dae scout ebd aei uM bosse a Chapter 4 Making Copies COPY FUNCOMS coner ea
27. instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance indicating a need for service 18 To further protect your product against power surges we recommend the use of a power protection device Surge Protector This device is not supplied with this product and can be found at any reputable Electrical and Electronic outlet 84 Specifications Specifications Type Desktop facsimile transceiver Compatibility ITU T Group 3 Coding system Modified Huffman MH Modem speed 14400 12000 9600 7200 4800 2400 Automatic Fallback Document input width Scanning Printing width Paper tray Printer type Grey scale Display Polling types Contrast control Resolution Memory capacity One Touch dial Speed Dial Groups Automatic redial Speaker type Auto answer Communication source Operating environment Power source Power consumption Dimensions Weight 148 mm to 216 mm 208 mm 200 Sheets 75 g m Line Thermal with Ribbon 64 levels Dithered LCD 16 characters Standard Secure Delayed Sequential Automatic Light Dark Manual Setting Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine Photo 7 7 line mm Superfine Photo copy 15 4 line mm MB
28. key e g 03 For Speed Dial location 09 press Search Mute then press 0 9 on the dial pad The screen displays x03 09 Press Menu Set The screen prompts you to enter a name Use the dial pad to enter a name for the group for example NEW CLIENTS and press Menu Set See Entering Text page 91 Press Stop Exit You can print a list of all One Touch and Speed Dial numbers Group numbers will be marked in the column of GROUP See Printing Reports page 34 Sending a Fax Scanning Adjustment Contrast If your document is very light or very dark you might want to set the contrast accordingly Use LIGHT to send a light document Use DARK to send a dark document After sending the document the contrast setting is set to AUTO suitable for most documents automatically 1 2 3 4 6 Insert the document face down in the ADF Press Menu Set 3 3 Use c gt or C25 to select AUTO LIGHT or DARK When the screen displays your selection press Menu Set The screen displays ACCEPTED NEXT Press 2 if you have finished choosing settings and go to C Step 6 OR Press 1 if you want to select additional 1 YES 2 NO settings The display returns to Setup Send menu Enter a fax number and press Fax Start to send a fax Resolution 2 When you have a document in the feeder you can use the Resolution key Press Resolution continuously until you see your selection on the screen If you want to set a
29. manually cannot be received automatically because some fax machines do not send a fax tone in manual mode In these cases you must inform callers that they must enter the remote activation code to send a fax Sequence of External TAD Reception When you leave your machine set in TAD mode all calls will be answered by the externally connected telephone answering device and fax calls will be received automatically provided they come from a machine which sends standard Calling tone CNG Incoming Call The call is picked up by the TAD Recommended short TAD ring delay such as 1 or 2 rings Fax reception is The external TAD H ud collet MUSI press automatically Auto dial outgoing message Manual remote iein activated by fax call begins recommended fax call det tivate th fax tone length of 10 seconds co m to activate the or less A PA ine and press Voice call i The fax message is The fax message The caller leaves a received on paper is received on voice message onthe paper external TAD The caller can also send a fax message after the voice message Connecting an External Telephone Your machine is equipped with a handset that you can use as a regular phone However you can also connect a separate telephone to your machine as shown below Extension f Telephone Lg U I TU gt gt e zZ gt zZ gt e V r m c o m A tG
30. number you want to poll and then to press Fax Start e If you selected SECURE enter a four digit number and press Menu Set e If you selected TIMER enter the time in 24 hour format you want to begin polling and press Menu Set 4 Specify the destination fax machines which you wish to poll by using One Touch Speed Dial Search or a Group For example for One Touch 3 and Speed Dial location 09 press One Touch Dial key 3 Search Mute and 09 See Dialling a Number page 22 D Press Fax Start Your machine polls each number or group number in turn for a document 52 Cancelling a Scheduled Job This function allows you to cancel tasks that you ve scheduled such as Delayed Fax Delayed Polling Receive or Polling Transmit 1 Press Men u Set 4 Any waiting jobs appear on the display If nothing is waiting the screen displays NO JOB WAITING 2 If you have more than two jobs waiting use or O2 to select the job you want to cancel Press Menu Set when the screen displays your selection OR TIf you have only one job waiting go to Step 3 3 Press 1 to cancel OR Press 2 to exit without cancelling 4 Press Stop Exit Polled Transmit Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it 1 Insert the document to be retrieved in the ADF 2 Press Menu Set 3 8 The screen displays C POLLING STANDARD 5 SELECT tT 4 amp SET 3 Press c or amp to c
31. recording paper no reduction will take place and you will get the same size recorded as the original Reception into Memory As soon as the paper tray becomes empty during fax reception the screen will display CHECK PAPER please put some paper in the paper tray If the MEMORY RECEPTION switch is ON at this time The current fax reception will continue with the remaining page s being stored in memory subject to available memory Subsequent incoming faxes will also be stored into memory until the memory is full following which no further incoming fax calls will be automatically answered all data will be printed as soon as fresh paper is put in the paper tray If the MEMORY RECEPTION switch is OFF at this time The current fax reception will continue with the remaining page s being stored in memory subject to available memory Subsequent incoming fax calls will not be automatically answered until fresh paper is put in the paper tray The last fax received will be printed as soon as fresh paper is put in the paper tray 1 Press Menu Set 2 6 The screen displays 6 MEM RECEIVE 2 Use C or C25 to select ON or OFF and press Menu Set when the screen displays your selection 3 Press Stop Exit Printing a Fax from Memory Only for FAX 1020e If you have fax storage ON for remote retrieval you can still print a fax from the machine s memory when you are at your machine See Setting Fax Storage page 55 1 Press Menu
32. to call and access your messages stored in the machine s memory from a remote location Remote activation allows you to transfer a fax call answered at an extension phone to the machine by pressing the Fax Receive Code 94 Resolution The number of vertical and horizontal lines per mm See Standard Fine Super Fine and Photo resolution Ring Delay The number of telephone rings before the machine answers a call in F T or FAX ONLY mode Scanning The process of sending an electronic image of an original paper document into your computer Standard resolution 98 x 203 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super fine resolution 392 x 203 dpi Best for very small print and line art System Setup List A printed report that shows the current setting of your machine Thermal transfer A printing process in which heat transfers carbon ink from a ribbon to plain paper Toll Saver FAX 1030e only A Message Manager setting that allows the machine to answer after two ring when a message s was received and after four rings when there are no messages The caller can hang up after two rings without paying for the call if there are no messages to retrieve Tone A form of dialling on the telephone line used for Touch Tone telephones Transmission The process of sending documents over the phone lin
33. you enter the fax and telephone numbers in the internationally standardised format i e in accordance with the following strict sequence The plus character by pressing key Your Country Code e g 44 for the United Kingdom 41 for Switzerland Your local area code minus any leading 0 9 in Spain A space Your number on the local exchange using spaces to aid readability as appropriate As an example if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls and your national telephone number is 0161 444 5555 then you must set the fax and telephone number parts of your station ID as 44 161 444 5555 1 Press Menu Set 1 2 2 Enter your fax number up to 20 digits and press Menu Set 3 Enter your telephone number up to 20 digits and press Menu Set 4 Enter your name up to 20 characters using the dial pad and the chart To enter a space press twice 5 Press Menu Set 6 Press Stop Exit 14 E When you enter your name see Entering Text page 91 B The telephone number you enter is used only for the Call Back Message and Cover Page features E f you do not enter a fax number no additional information can be entered B Toenter a space press D once between numbers and twice between characters B f your Station ID has already been programmed the screen prompts 1 to make a change or 2 to exit without changing Cu
34. 2 Press c or O to select ON or OFF and press Menu Set 3 Press Stop Exit Setting the Journal Period You can set the machine to print activity reports at specific intervals 1 3 6 12 24 hours 2 4 or 7 days If you set the interval to OFF you can print the report manualy See To Print a Report page 35 1 Press Menu Set 7 2 2 Press c and gt key to choose your setting and press Menu Set 3 If you choose 7 days the screen prompts you to choose a day at which to begin the 7 day countdown Press lt 2 or gt to choose your setting and press Menu Set 4 Enter the time to begin printing in 24 hour format for example enter 19 45 for 7 45 PM and press Menu Set D Press Stop Exit 34 Using the Reports Key You can print the following lists and reports 1 HELP LIST Lists basic operational steps and functions 2 QUICK DIAL Lists names and numbers stored in One Touch and Speed Dial memory in numerical order 3 JOURNAL Journal lists information about the last 30 incoming and outgoing faxes TX means Transmit RX means Receive w gt 4 XMIT REPORT Choose if Transmission Verification Report is printed after 2 all Faxes sent S m 5 TEL INDEX Quick dial list above alphabetically 6 SYSTEM SETUP Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND REPORT SETTING REMOTE FAX OPT SETUP TAD and MISCELLANEOUS 7 MEMORY STATUS Lists summary information and amount of occupied memory To Print a Rep
35. At your side USER S GUIDE 1020e FAX 1030e At your side EN Using This Manual Thank you for purchasing a Brother fax machine FAX This machine has been designed to be simple to use with LCD screen prompts to guide you through functions However you can use your machine to its fullest potential by taking a few minutes to read this manual Additionally your machine can print a Help List Make sure that there is no document in the ADF and press Memory Reports and 1 to print a list of basic operational steps and functions Finding Information All chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature by checking the Index at the back of this manual Also throughout this manual you will see special symbols alerting you to important information cross references and warnings Illustrations of some screen displays also help you choose the correct key presses Symbols Used In This Manual Note or additional information The machine would be damaged or would not work correctly if this is not observed Warnings detail precautions you must take to avoid possible personal injury User Friendly Programming We have designed your fax machine with on screen programming using navigation keys User friendly programming helps you take full advantage of all the functions your machine has to offer See Using This Manual pag
36. Caller IDs in memory This report will list the Date Time Phone Number Caller ID and type of call Comment Please set up the number of rings to more than 02 in the Ring Delay see Setting the Ring Delay page 25 before you use the Caller ID If you set up the number of rings to 01 you cannot receive the Caller ID Selecting a Caller ID from the Memory for Call Reply You can display the caller IDs that are stored in the memory and select the caller you want your machine to dial Call Reply is a convenient feature whereby your Brother fax can dial back a voice fax call on hook to the opposite party associated with a Caller ID number which has been captured into memory This saves you from having to copy and dial back to that number manually 1 Press Menu Set 0 2 The screen displays DISPLAY ID 2 Press c or amp to select DISPLAY ID and press 4 SELECT 4 amp SET p Menu Set The caller ID of the last call will appear on the display If no ID is stored the beeper will sound and NO CALLER ID will appear on the display 3 Press or C5 to scroll through the Caller IDs in the memory and press Menu Set to automatically dial the Caller ID number Wait until the screen prompts you to press the Fax Start key 48 4 Press Fax Start DIALING If you wish to send a fax insert a document into the ADF Then press Fax Start TELEPHONE To cancel the Call Reply for example when you selected the Wrong Caller ID simply press
37. D on your fax line your TAD will determine the number of rings before the call is answered Pay special attention to the directions in the Installation chapter for connecting a TAD to your fax machine ECM Error Correction Mode The Error Correction Mode ECM is a way for the fax machine to check the integrity of a fax transmission while it is in progress ECM transmissions are possible only between machines that both have the ECM feature If they do you may send and receive fax messages that are continuously checked for their integrity Sufficient memory must be available in your machine for this feature to work 92 Glossary ADF Automatic Document Feeder Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically Automatic fax transmission Sending a fax without picking up the handset or pressing Speaker phone for FAX 1030e only Backup Print Sets your machine to print a copy of faxes that are received and stored in memory Beeper The sound that the speaker makes when the keys are pressed an error occurs or a document has been received or transmitted Broadcasting The ability to send the same fax message to more than one location Call Back Message Allows you to send a fax and then leave a message for the other party to call you back Call Reservation Allows you send a fax and then at the end of transmission you can talk with the other party Caller ID A service pu
38. Etitecis Lex saga oH Rr ce tren 91 Brasin MeSSaBeS io rte pterea 62 64 Error Messie Senier a ets 72 Extension Gord ioco eet ih eds 83 Extension Telephone 6 26 45 External Telephone e 9 45 External Telephone Answering Device CAD DEA ccna MM cu gj F T Fax Tel Mode 24 33 45 F T Fax Tel Outgoing Announcement COCHIMD fase atten cteet ded desse IR OON d tuo eh 26 F T Fax Tel Ring Time 26 F T Pseudo Ringing 26 lg WB re et TTE 27 Fax Forward Programming PAXSIO206 piron ttr 55 Fax Forward Programming PAX 10306 aerae iei etiaro 66 Fax Forwarding uoce ih etre ott 65 Fax Only MOde sannan 24 Fak Redil eeren 23 Fax SONTE a TAa 55 Fax Tones and Handshake 92 Fine ReSoIuttoti onset iei IER 21 Flexible Memory Settings 60 Function MO eee tdeo oce re ee Saat ii Function Selection Table 86 90 H O HELP 8 sea hid dense scesetedeunnstheavtatatereincctutenl 35 OGM Outgoing Message 61 66 HEID ied east etie reandelise tede i One Touch Dialling 18 22 FAG o HE ETTA 10 12 33 On Screen Programming u Operation from an External Extension Telephone iei an a 45 ICM Recording Monitor 65 Overseas MONS is oae t ee 38 Inset ne Spaces coetu 9 RCCL IN 255 did add i te ER ata 4 P
39. Fax Start and wait for the fax to be polled Secure Polling Secure Polling is a way to keep your documents from falling into the wrong hands while the fax machine is set up for polling You can use Secure Polling only with another Brother fax machine Your four digit ID number must be entered on the fax machine that polls for your documents Some machines do not respond to the polling function 54 Remote Fax Options Only for FAX 1020e This chapter is for Model FAX 1020e If you have model FAX 1030e your remote fax options are handled by the Message Manager See Message Manager Only for FAX 1030e page 60 Setting Fax Storage If you set Fax Storage to ON you will be able to retrieve fax messages from another location using Fax Forwarding or Remote Retrieval functions The screen will indicate when you have a fax stored in memory 1 Press Men u Set 8 2 The screen prompts you to choose fax settings 2 Press Q2 or O to select ON or OFF and press Menu Set when the screen displays your selection 3 Press Stop Exit If there are faxes in memory when you turn the Fax Storage OFF the screens prompts you to erase any faxes in memory See Printing a Fax from Memory Only for FAX 10206 page 28 If you press 1 all fax data is erased and Fax Storage is turned off If the fax data in memory has not been printed before it will be printed first and then erased If you press 2 data is not erased and Fax Stora
40. IDENTIAL Press Menu Set when the screen displays NEXT FAX ONLY Press gt or O to select ON or OFF and press Menu Set Press C gt or C to view the comment selections Press Menu Set when the screen displays your selection Enter two digits to indicate the number of pages you are sending Enter 00 to leave the number of pages blank If you have made a mistake press to back up and re enter the number of pages Press Menu Set The screen displays Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 10 Enter the fax number you are calling and then press Fax Start C 1 COMMENT OFF 2 PLEASE CALL 3 URGENT 4 CONFIDENTIAL 5 user defined 6 user defined ACCEPTED NEXT 1 YES 2 NO 2 Always Send Cover Page Make sure Station ID is set up See Setting the Station ID page 14 This feature does not work without the Station ID You can set the machine to send a cover page whenever you send a fax The number of pages in your fax is not included when you use this setting 1 Press Menu Set 3 1 2 Press CD or O to select ON or OFF 3 Press Menu Set when the screen displays COVERPAGE ON If you select ON a coverpage is always sent when you send a fax 4 it you selected ON the screen displays the cover page 1 COMMENT OFF comment options Press C gt or gt to view comment selection
41. Set 8 4 2 Press Fax Start 3 Press Stop Exit 28 Making Copies Copy Functions To make a single copy that is not reduced enlarged or sorted you only have to press one key Remember your machine cannot scan anything closer than 4 mm from the edge of the paper Making a Single Copy 1 Insert the document face down in the ADF 2 Press Copy twice To cancel press Stop Exit Do NOT pull on the paper while copying is in progress JSN OlSVd The default resolution for a single copy is S FINE Set the resolution to PHOTO for photographs by using the Resolution key Multiple Copies You can make multiple copies using your fax machine and you can choose whether the copies will be STACKED all copies of page 1 then all copies of page 2 etc or SORTED collated The default resolution for multiple copies is Fine T Insert the document face down in the ADF NO amp ST FAX NO amp START RT 2 If you want copies stacked press Copy e ae COPY PRESS COPY OPY PRESS COPY A OR If you want copies sorted collated press Sort 3 Enter the number of copies you want up to 99 4 Press Copy The default resolution for multiple copies is FINE Set the resolution to S FINE for small print or artwork and PHOTO for photographs by using the Resolution key S FINE and PHOTO resolutions use up more memory than FINE mode If you are making multiple copies and get an OUT OF MEMORY message while you a
42. a transmission at a pre set time This pre set job may coincide with someone picking up an extension handset Such problems can easily be eliminated however if you arrange modification of your extension wiring circuit such that extension devices are connected downstream of your machine in a master slave configuration In such a configuration this machine can always detect whether a telephone is in use thus it will not attempt to seize the line during that time This is known as telephone off hook detection The inadvisable configuration is shown in figure 1 below and the recommended master slave configuration is shown in figure 2 This new connection configuration can be arranged by your contacting BT Kingston upon Hull Telecommunications your PABX maintainer or a qualified telephone installation company as appropriate Simply explained the extension telephone circuit should be terminated on a normal modular plug BT 431A style which in turn should be inserted into the modular socket of the white T shaped connector provided as part of the line cord assembly EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INCOMING LINE D i E E M NOT RECOMMENDED CONNECTION OF EXTENSION SOCKETS Fig 1 DISCONNECT EXTENSION EXTENSION MASTER SOCKET SOCKET X SOCKET INCOMING LINE Lb 4 s on
43. all print and others with normal print Resolution settings return to STANDARD after the fax is sent 1 Insert the document face down in the ADF then press Menu Set 3 4 2 Use c or O to select resolution for page 1 and press Menu Set 3 Repeat Step 2 for subsequent pages Press Stop Exit ACCEPTED when you are finished The screen displays NEXT 4 Press 1 if you want to select additional settings The C D display returns to the Setup Send menu OR Press 2 LYES 2 NO if you are finished choosing settings and go to Step 5 The screen prompts you to enter the fax number you want to call D Enter the fax number you are calling and press Fax Start If you want to copy a document using multiple resolutions press Copy in Step 5 44 Advanced Receiving Operation from an External or Extension Telephone An external phone is a telephone that is plugged into the machine either into the machine s EXT socket or into the back of the connector that plugs into the telephone wall socket An extension phone is another phone on the same phone number as the machine but plugged into a different telephone wall socket For example the machine may be connected to a phone line in your study and you may have another phone on the same line and same phone number in your kitchen This feature enables you to answer the phone in the kitchen if it rings while you are making a coffee knowing that you can transfer the call to the machin
44. als that came with your fax machine If you do not pack the fax machine correctly you could void your warranty 1 Unplug the fax machine from the AC power outlet A Do not unplug the machine until a print job is finished Remove the paper wire extension document support paper support telephone line cord and handset and pack them Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material Place additional parts such as cords and telephone line and documents such as User s Guide into the carton Close the carton and tape it shut 78 Regular Maintenance Cleaning the Scanner 1 Unplug the power cord for safety 2 Open the front cover 3 Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint free cloth You will need to lift the two release levers to release the white roller be sure to lock them in place when you are through Release Levers White Roller Glass Strip 4 Close the front cover Cleaning the Print Head zz 4 m gt O m 1 Unplug the power cord for safety 2 Press the OPEN button to open the top cover A Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration Sharp Edge Troubleshooting and Maintenance 79 3 Take out the printing cartridge 4 To clean the machine s thermal print head wipe the metal and plastic
45. back message The factory setting option is shown in bold 88 To access the menu press Menu Set s To exit press Q Stop Exit Menu Main Menu Selections Options Descriptions AN qu to accept eo Vv 3 SETUP SEND Set the machine to send your 40 Continued documents later 8 POLLED TX STANDARD Set Polled Transmission for SECURE someone to poll the machine 53 to receive a fax from you 4 CANCEL JOB Cancel a delayed fax or do 41 53 polling job 5 INTERRUPT Send a fax now even if you have the machine set to senda 41 fax later or if you have it set for Polling 6 SET QUICK DIAL 1 ONE TOUCH Dial numbers stored in DIAL memory by pressing only one 18 key 2 SPEED DIAL Dial numbers stored in memory by pressing only 19 four keys 3 SETUP Set up a Group number for 20 GROUPS broadcasting 7 REPORT 1 XMIT REPORT Initial setup for Transmission 34 SETTING Verification Report and J period 2 JOURNAL 2 4 7 Days TODOS PERIOD 1 3 6 12 24 Hours 34 OFF 8 REMOTE FAX 1 FAX FWD ON Set the machine to forward 55 OPT OFF faxes FAX 1020e on 2 FAX STORAGE ON Store incoming faxes in OFF memory for fax forwarding 55 and remote retrieval 3 REMOTE 159 Set code for retrieving faxes 56 ACCESS 4 PRINT Print incoming faxes stored in 28 DOCUMENT the memory The factory setting option is shown in bold XIaNJddY 89 To access the menu press Menu Set BE To exit press Q Stop
46. ber OR Press Stop Exit When you dial a One Touch dial number the screen displays the name you have stored or if you have not stored a name the number you have stored 18 Storing Speed Dial Numbers You can store Speed Dial numbers which you dial by pressing only four keys There are 100 Speed Dial locations Even if you lose electrical power numbers stored in memory will not be lost 1 Press Menu Set 6 2 The screen prompts you to enter a location SPEED DIAL 2 Use the dial pad to enter a two digit location 00 99 3 Press Menu Set The screen displays your entry then prompts you to enter the number you are storing 2 ENTER amp SET 4 Enter the number up to 20 digits D Press Menu Set The screen now prompts you to store NAME a name with this number CO B e O c 72 m 6 Use the dial pad to enter the name up to 15 characters You can use the chart of Entering Text page 91 to help you enter letters OR Press Menu Set and go to Step 8 to store the number without a name T Press Menu Set 8 The screen prompts you to select the type of number this is Use cD or C25 to select the type you want FAX a fax number TEL a telephone voice number F T both a fax and telephone voice number 9 Press Menu Set 10 Return to Step 2 to store another Speed Dial number OR Press Stop Exit Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a 1 CHANGE 2
47. ct performance within published specifications use_ only the correct Brother replacement ribbon The use of other ribbons may invalidate your warranty Press 9 8 Change Answer Mode Pug I Pepe LIUM ERE Remote ConTROL Access CARD For FAX 1020e gt Retrieve a Fax Press 9 6 then to Print a Memory Status List press 1 then enter the number of remote fax machine and then After the beep hang up and wait Retrieve all faxes press 2 then enter the number of remote fax machine and then After the beep hang up and wait Erase all fax messages press 3 Check Receiving Status Press 9 7 then for Fax message press 1 Voice message press 2 1 long beeps received messages 3 short beeps no messages then for TAD press 1 Fax Telephone F T press 2 Using Remote Access Code Fax press 3 1 Dial your machine phone number from a touch tone Exit Remote Operation prone Press 9 0 2 Enter your Remote Control Access Code 159 x after the beep Change Remote Access Code 1 Press Menu Set 8 3 2 Enter a three digit code using number keys 0 9 and sf The cannnot be changed 3 Press Menu Set 4 Press Stop Exit Change Answer Mode Press 9 8 Fax Only press 3 Press 9 0 a i ll ee CeCe CC M then for Message Centre press 1 Fax Telephone F T press 2 Exit Remote Operation 1 long beeps Fax message s No beeps no messages 4 After 2 short beeps
48. e 3 Enter the One Touch and Speed Dial numbers Search numbers or a Group number you have stored one after the other 4 Press Fax Start The FAX stores the document in memory and then transmits it to all the numbers you entered If the line is busy your machine will redial Press Stop Exit during transmission to cancel the current fax Broadcast To cancel all locations press Menu Set 4 See Cancelling a Scheduled Job page 41 23 Receiving a Fax Answer Mode Settings Select Answer Mode Manual Use this function if you receive many telephone calls and few fax messages You must answer all calls yourself If you hear fax tones wait until the machine takes over the call automatically then hang up see Fax Detect function Fax Only Use this function if you want to receive fax messages only no telephone calls The machine automatically answers every call as a fax call You cannot receive a voice call but you can dial out and make a voice call F T Use this function if you expect to receive many fax messages and few phone calls The machine automatically answers every call If the call is a fax it prints the fax If the call is not a fax it signals you with an F T pseudo ring different from the phone company ringing to alert you to pick up the call If you select this setting you will need to set the Ring Delay and F T Ring Time features on the following pages See For F T Fax Tel Mode Only page 45 TAD
49. e 1 Because you do all your programming on the LCD we created step by step on screen prompts to help you program your machine All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings A complete list of the function selections options and settings that are available is provided in the appendix of this manual See Menu Mode amp Menu Selection Table page 86 Function Mode You can access the Function Mode by pressing Menu Set When you enter the Function Mode your machine displays a list of main menu options from which you can choose These options appear one after the other on the display Select an option by pressing Menu Set when the option appears on the LCD You can scroll more quickly through options by pressing gt When the screen displays your selection press Menu Set Use lt to scroll backward if you passed your choice or to save key strokes Both arrow keys show all options in the opposite order When you finish a function the screen displays ACCEPTED If you want to exit the Function Mode press Stop Exit Alternating Displays The LCD sometimes alternates between the currently selected option and a help message giving brief instructions about how to proceed The display you will probably see most often is shown below showing you that when you place a document in the feeder you can either dial a number to send it as a
50. e called party is busy or doesn t answer Call Reply to DDI numbers via Caller ID Calls derived from a caller ID number to destinations connected to a Direct Dial Inward DDI private exchange system may fail to connect or may be answered in the first instance by the called premises main switchboard rather than by the intended extension Brother is not liable for any call charges thus incurred Clearing the Caller ID Stored in Memory Only for FAX 1030e For the effective use of the memory it is recommended that you should clear the Caller ID stored into memory by pressing Erase when the screen displays the number Printing Caller ID List 1 Press Menu Set 0 2 2 Press or C25 to select PRINT REPORT and press Menu Set 3 Press Stop Exit 49 BT Call Sign For U K Only This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line Each phone number has its own distinctive ringing pattern so you know which phone number is ringing This is one way you can have a separate phone number for your machine Your machine has a BT Call Sign compatible distinctive ringing function allowing you to dedicate a second phone number on the same phone line just for receiving faxes You can switch it off temporarily then turn it back on When you get a new fax number make sure you reset this function B To have your external TAD answ
51. e emergency services The Tone signalling also provides faster call set up 17 Setup Quick Dial Numbers for Easy Dialling You can set up Quick Dial numbers three types for easy dialling One Touch Speed Dial and Groups for Broadcasting of faxes Storing One Touch Dial Numbers You can store 12 fax phone numbers that you can dial by pressing one key You can also store names with these numbers When you press a One Touch key the screen displays the name or number as the call is dialled See One Touch Dialling page 22 One Touch keys are not the dial pad keys They are the 6 keys numbers 1 12 located to the left of the dial pad One Touch Dial Numbers 7 12 are accessed by holding down Shift while you press the appropriate One Touch Dial key 1 Press Menu Set 6 1 Press the One Touch key where you want to store a number The screen displays the location you selected Enter a number up to 20 digits and press Menu Set The screen prompts you to enter a name for this number 4 Use the dial pad to enter the name up to 15 characters See Entering Text page 91 OR Go to Step 5 to store the number without a name 5 Press Menu Set The screen prompts you to select the type of number this is Use gt or O2 to select the type you want FAX a fax only number TEL a telephone voice number F T both a fax and telephone voice number 6 Press Menu Set Return to Step 2 to store another One Touch dial num
52. e if the incoming call is a fax If you answer a fax call on an external or extension phone you can make your machine take over by using the Activation Code When you press the Activation Code 5 1 the machine starts to receive a fax If the machine answers a voice call and F T pseudo rings for you to take over use the Deactivation Code 5 1 to take the call at an extension phone The Deactivation Code is used only in F T mode You have to set Remote Activation to ON in Menu Set 2 4 to use x 51 or 51 If you answer a call and no one is on the line assume you are receiving a fax e If you are using the machine phone press Fax Start then hang up e If you are using an extension phone press 5 1 wait for fax receiving tones chirps then hang up e If you are using an external phone press 5 1 and wait for the phone to be disconnected the screen displays RECEIVE before you hang up Your caller will have to press Fax Start to send the fax If you accidentally pick up an extension phone when a fax message is being received you may disrupt the transmission or render some portions unreadable Extension telephones are not permitted in some countries in such a case the deactivation code will not work The Remote Activation Code also can be used by your callers When you are using an external TAD your outgoing message OGM should end with the statement to send a fax press x 5 1 See Outgoing Message OGM of Exter
53. e number of the current message and the total number of messages If Caller ID information was received the machine beeps during the message and displays the Caller ID information for one second During playback the screen displays the time and date the message was recorded 2 Press x RWD at the end of the message to repeat a message Use FWD to skip to the next message You can press and repeatedly until you reach the message you want to play 3 Press Stop Exit Printing a Fax Message Once you print a new fax message stored in memory it is erased from the memory automatically 1 Press Play Record After two seconds the machine begins to play voice messages 2 After playing voice messages the display asks if you PRINT DOC gt want to print fax messages that are in the memory There is no display if there are no faxes 1 YES 2 NO 3j To print the fax messages press 1 OR Press 2 to exit without printing gt gt m c o m Backup Printing Option When you choose DOC ON in the Message Manager mode all incoming fax messages are stored in the available memory for retrieval To print a backup copy automatically turn this option on 1 Press Men u Set 8 2 The screen prompts you to select a setting 2 Press or O to display ON or OFF and press Menu Set when the screen displays your selected setting 3 Press Stop Exit 63 Erasing Messages If you choose to erase all
54. eive calls For more details see Dialling a Number page 22 The full duplex digital Speakerphone allows you to operate the phone hands free or allows more than one person in the room to participate in a two way phone conversation When using the Speakerphone make sure that you speak clearly If the other party has difficulty hearing you move closer to the microphone On Hook Dialling ASN 9ISV8 1 Dial the number by using the dial pad or Quick Dial keys The number you are dialling or the name you have stored for One Touch or Speed Dial is displayed on the LCD 2 For FAX 1020e press Fax Start and pick up the handset when you hear the call answered on the monitor speaker If you press Tel before lifting the handset the call will be disconnected Replace the handset to finish the call For FAX 1030e press Fax Start and when the call is answered you can now speak to the party at the other end without lifting the handset Press Speaker phone when you finish the conversation One Touch Dialling 1 Pick up the handset OR Press Speaker phone for FAX 1030e only 2 Press the One Touch Dial key of the location you want to call To use One Touch Dial numbers 7 12 hold down Shift and press the appropriate One Touch Dial key 3 To hang up replace the handset OR Press Speaker phone for FAX 1030e only If you try to use a One Touch or Speed Dial location with no number stored in it you hear a warning sound a
55. emote location Next Fax Reservation Accepts the next document in the document feeder for transmission while the machine is still receiving OGM Outgoing Message The message which callers can hear when you call your Message Manager or external answering machine Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Paging FAX 1030e only Feature enables your fax unit to call your pager when a fax and or a voice message is received into its memory Pause Allows you to place a 3 5 second delay in the dialling sequence stored on One Touch and Speed Dial numbers Photo Resolution A resolution setting that uses varying shades of grey for the best representation of photographs Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Print reduction reduces the size of incoming faxes Pulse A form of dialling on a telephone line Quick Dial Keys on the machine control panel where you can store numbers for easy dialling You must use a separate key for each number Quick Dial List A listing of names and numbers stored in One Touch and Speed Dial memory in numerical order Remote access The ability to access your messages stored in the machine s memory remotely from a touch tone phone Remote access code The four digit code that allows you
56. enter a command 5 Press 9 0 to reset your machine when you finish 6 Hang up 3 Your machine signals the kinds of messages received MESSAGE MANAGER REMOTE ConTROL Access CARD Using Remote Access Code Il 1 Dial your fax machine phone number from a touch tone phone 2 Enter your Remote Control Access Code 1593 after the beep 3 The fax machine signals the kinds of messages received 1 long beep Fax message s 2 long beeps Voice message s 3 long beeps Fax and Voice message s No beeps no messages 4 After 2 short beeps enter a command 5 Press 9 0 to reset the machine when you finish 6 Hang up Remote Commands Change Fax Forwarding Setting Press 9 5 then to Turn feature off press 1 Enter Fax Forwarding press 2 Program Fax Forward Number press 4 Enter the new number of the remote fax machine where you want your fax messages forwarded and then press Press 9 6 1 after two short beeps then enter the number of remote fax machine and then to retrieve Memory Status List Turn Fax Storage on press 6 Turn Fax Storage off press 7 1 Press Menu Set 8 7 2 Enter a three digit code using number 3 Press Menu Set 4 Press Stop Exit Remote Commands Listen to Voice Messages Press 9 1 then to Repeat a message press 1 Skip to next
57. er only the main number the machine must be in Manual Mode B in FAX mode the machine will answer all incoming calls on the line Setting the machine to work with BT Call Sign 1 Set the machine to MANUAL mode 2 Press Menu Set 0 3 The screen displays the current setting of this feature 3 Press C or C25 to select ON or OFF 4 Press Menu Set D Press Stop Exit 50 Polling Polling is the process of retrieving faxes from another machine You can use your machine to poll other machines or you can have someone poll your machine All parties involved in polling need to set up their machines to accommodate polling When someone polls your machine to receive a fax they pay for the call if you poll someone s fax machine to receive a fax you pay for the call See Polled Transmit page 53 Polling Receive Setup for Polling Receive Standard Polling Receive is when you call another fax machine to receive a fax from it 1 Press Menu Set 2 7 The screen displays POLLING STANDARD 2 Press CD or amp gt to choose STANDARD and press 3 SELECT 4 amp SET p Menu Set The screen prompts you to enter the fax number you want to poll and then to press Fax Start gt gt m Cc o m 3 Enter the fax number you are polling and press Fax Start The screen displays DIALING Setup for Polling Receive with Secure Code You need to make sure you are using the same ID number as the other party
58. erson you are calling is displayed T Insert the document face down in the ADF If necessary press Resolution to adjust resolution 2 Enter the fax number and press Fax Start 3 Press Menu Set The screen displays NEXT FAX RESERVD 4 To cancel the reservation remove the documents and press Stop Exit B f you use Next Fax Reservation the machine will send a document without storing it in memory B You can t use this feature if there is a document waiting in the feeder possibly for Delayed Transmission or Polling Transmit or when the timer has been interrupted 40 Cancelling a Scheduled Job You can cancel tasks you ve scheduled such as Timer or Polling Transmit 1 Press Men u Set 4 Any waiting jobs appear on the display If no job is waiting the screen displays NO JOB WAITING 2 If you have more than two jobs waiting use c or gt to select the job you want to cancel Press Menu Set when the screen displays your selection OR TIf you have only one job waiting go to Step 3 3 Press 1 to cancel OR Press 2 to quit without cancelling 4 Press Stop Exit Interrupting Timer and Polled Transmit Jobs You can send a fax or make a copy now even if you have the machine set to send a fax later or if you have it set to be polled However you cannot use automatic redial or the function mode 1 Press Menu Set 5 Wait 2 seconds then remove the documents that are waiting in the ADF gt gt
59. es from your fax machine to the receiving fax machine TX RX TX means Transmit RX means Receive Xmit Report Transmission Report A listing of each transmission showing the name or fax number of the receiving party date time and number of pages gt U U m d gt lt 95 Index A Activation Code 8 26 27 45 46 Alternating Displays ii Answer Mode es 7 24 25 Automatic Document Feeder ADF 2 B backup Premio oeste tote eoi eite 63 BCC Pel aciei dodoedoti eat etotun atu 15 BrOddCastHlg uoce descent 20 23 Call Back Message esent 39 Call Reservation eeeesseeee 39 Caller ID dasnciscto et ooo esit 47 49 Carncellms JOD 55 iet 53 CIeantlig 1o cte cbe LA RENE ETUR 79 COMME CHING aei oat DI 4 7 9 CONTAS erise terree e iocus 21 Control Panel ss eese oe vits 10 13 COBY aiia deblereteptee bitur hotel debated 29 Copy Multiple 29 Corrections oe ee Manis d utet vends 9 COVEE Page Serenade tdhirttftuds 36 38 D Dite and Dine oct 14 Deactivation Code 45 46 Delayed POM 8 nd eati 22 Delayed Transmission 40 Dialling a Number 22 Diallt s Mode 235 xir S eee 17 DOCUHICIU once iid icd eeu 2 Doc ment Size noigean 2 96 E ECM Error Correction Mode 92
60. ess Menu Set 5 Pick up the handset to record a message For example Hello We are unable to take your call at this time Please leave a message after the signal If you wish to send a fax please press 5 1 wait for the fax tones then press the start button on your machine 6 Press Stop Exit and replace the handset The Message Manager plays your OGM T Press Stop Exit Listening the Outgoing Message OGM 1 Press Menu Set 8 3 2 Press CD er amp to select TAD MESSAGE or F T MESSAGE or PAGING MSG and press Menu Set when the screen displays your selection 3 Press Q2 or O to select PLAY MSG and press Menu Set Adjust volume by pressing lt gt or C 4 Press Stop Exit 61 gt gt O m Oo c o m Erasing the Outgoing Message OGM 1 Press Menu Set 8 3 2 Press CD or amp to select TAD MESSAGE or F T MESSAGE or PAGING MSG and press Menu Set when the screen displays your selection 3 Press Q2 or C25 to select ERASE MSG and press Menu Set 4 Press 1 to erase the OGM OR Press 2 to exit without erasing 5 Press Stop Exit Activating Message Manager Mode Press and hold until the button lights and the screen displays TAD MSG MGR When light is out the Message Centre is off See Setting Up Message Manager page 60 Message Indicator The light flashes when you have new messages and or faxes waiting for your review The LCD screen displays the total number of voice including recorded
61. f the machine is to be connected to a multi line system ask your installer to connect the unit to the last line on the system This prevents the unit from being activated each time a telephone call is received If you are installing the machine to work with a PABX 1 itis not guaranteed that the unit will operate correctly under all circumstances with a PABX Any cases of difficulty should be reported first to the company that handles your PABX 2 If all incoming calls will be answered by a switchboard operator it is recommended that the Answer Mode be set to MANUAL All incoming calls should initially be regarded as telephone calls 3 The unit may be used with either pulse or tone dialling telephone service gt zZ gt e E U m c o m U I TU gt gt e zZ Using Extension Telephones It may be that your premises are already wired with parallel extension telephones or you intend to add extension telephones to your line in addition to your machine While the simplest arrangement is straightforward parallel connection there are some reasons as to why this arrangement will cause unsatisfactory service the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call Additionally remote activation may not operate reliably in such a simple configuration This machine may also be set to make a delayed transmission i e
62. fax MACHINE ERROR XX The fax machine has a mechanical problem Unplug the a gt machine Then contact your Brother dealer for service CALL YOUR DEALER NO RESPONSE BUSY The number you called does not answer or is busy You may also have reached a number not connected to a fax Check the number and call again 72 ERROR MESSAGE CAUSE ACTION OUT OF MEMORY The memory capacity has been exceeded Print the faxes C m stored in memory to delete them Then try again ERASE MESSAGE OUT OF MEMORY If you get an OUT OF MEMORY message while scanning the first page press Stop Exit to cancel the scan C PRINT PRESS COPY If you get an OUT OF MEMORY message while OUT OF MEMORY scanning in a subsequent page you will have the option to C press Copy to copy the pages scanned so far or to press Stop Exit to cancel the operation You can also print faxes received in memory to delete them erase voice messages FAX 1030e Only or delete stored documents by using the job Cancel function see Printing a Fax from Memory Only for FAX 1020e page 28 Erasing Messages page 64 and Cancelling a Scheduled Job page 41 and then try again or copy the document without using Sort Reduce or Enlarge function C OUT OF MEMORY If you get an OUT OF MEMORY message while scanning the first page press Stop Exit to cancel the scan C SEND PRESS START If you get an OUT OF MEMORY message while OUT OF MEMORY scanning in a subsequent page you will have the
63. fax cancels an operation or exits from function menu mode Liquid Crystal Display The LCD displays messages to help you set up and operate your fax machine Erase Lets you delete voice messages fax messages or all messages Play Record Lets you listen to voice messages and print fax messages stored in memory This also lets you record telephone calls 13 gt Pin C m Oo g 5 gt ck m co ez m Setup Initial Settings Setting the Date and Time The screen displays the date and time you set whenever the machine is in stand by mode t will print the date and time on every fax you send In the event of a power failure the machine maintains date and time information for about 15 hours FAX 1030e about 9 hours FAX 1020e 1 Press Menu Set 1 1 Enter the two digits of the year and press Menu Set 03 is registered as 2003 in the machine Enter two digits for the month and press Menu Set Enter two digits for the day and press Menu Set Enter the time in 24 hour format and press Menu Set o 0O A ON Press Stop Exit Setting the Station ID You can store your name fax number and telephone number in this setting The name and fax number will be printed on the fax cover pages and all fax pages that you send The telephone number will be printed only on your cover pages and on the call back messages See Electronic Cover Page page 36 and Call Reservation page 39 It is important that
64. fax messages the machine will print any previously unprinted fax messages before erasing them from memory Fax messages cannot be erased individually You can erase voice messages individually or all at once To erase voice messages individually 1 2 3 4 Press Play Record The machine beeps and begins message playback Each message is preceded by one long beep and followed by two short beeps To erase a specific message press Erase immediately ERASE THIS MSG 2 after the two short beeps or while the message is D playing The screen prompts 1 YES 2 NO Press 1 to erase the message OR Press 2 to exit without erasing Press Stop Exit To erase messages all at once 1 2 3 Press Erase The screen prompts you to choose what ERASE ALL VOICE kind of messages you want to erase 2 SELECT tT 4 amp SET Press or O2 to select erasing all voice messages ALL VOICE all document messages ALL DOC or all messages both voice and fax ALL MSG and press Menu Set Press 1 to erase OR Press 2 to exit without erasing Setting the Maximum Time for Incoming Messages The default time for receiving voice messages is up to 35 seconds long You can change this setting to any length from 35 seconds to 60 seconds in 5 second increments 1 Press Menu Set 8 4 The screen prompts you to select a maximum time 2 Press Or to select the maximum time setting for incoming messages and press g g g p Menu
65. ge remains on gt gt m c o m Fax Forwarding You cannot use Fax Forwarding or Remote Retrieval when Fax Storage is set to OFF Programming a Fax Forwarding Number When Fax Forwarding is set to ON your fax machine stores the received fax in memory then dials the fax machine phone number you have programmed and forwards the fax message 1 Press Menu Set 8 1 2 Press or O to select ON or OFF and press Menu Set The screen prompts you to enter the number of the fax machine where faxes will be forwarded 3 Enter the forwarding number up to 20 digits and press Menu Set 4 Press Stop Exit 55 Remote Retrieval You can call your machine from any touch tone phone or remote Group 3 fax machine and use a Remote Access Code and other button presses to check the receiving status retrieve fax messages or change settings To receive faxes or the Memory Status List at your location you must call from a fax machine using touch tone For convenience you can retrieve faxes and the Status List from a touch tone phone by having them sent to a fax machine For example if your hotel room does not have a fax machine you can enter the number of the fax machine at the hotel s Front Desk Changing the Remote Access Code Enter your Remote Access Code when the fax machine picks up your call so you can access features remotely The access code is preset to 1 5 9 but you can change this
66. ges You may occasionally encounter a difficulty with your machine or telephone line If this happens your machine often identifies the problem and displays an error message The list below explains the most common error messages ERROR MESSAGE CAUSE ACTION CHECK CARTRIDGE The machine is out of ribbon or the print cartridge is not gt properly installed Install the print cartridge again See RESET OR REPLACE Replacing the Print Cartridge page 81 CHECK DOCUMENT The documents were not inserted or fed properly or were C too long See Document Jam page 74 C REMOVE PAPER C CHECK DOCUMENT PRESS STOP KEY C CHECK PAPER The fax machine is out of paper or paper is not properly loaded in the paper tray Refill the paper or remove the paper and load it again If this error appears while receiving a fax load paper to restart printing If you were coping or printing reports load paper and try again See Paper Jam page 74 COMM ERROR A poor quality phone line resulted in a communications error Try the call again CONNECTION FAIL You have requested a polling call from another party but the other fax machine is not in Poll Waiting mode Verify the other parties polling setup COOLING DOWN The print head has overheated Wait 30 minutes for it to cool 1 WAIT FOR A WHILE D COVER OPEN The cover is not completely closed Close the cover PLS CLOSE COVER 2 DISCONNECTED The other party has disconnected during a call or
67. hine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You will soon learn to listen for these soft beeps each time you answer a phone on your fax line so you can know if you are receiving a fax message The receiving fax responds with fax receiving tones loud chirping sounds A receiving fax chirps for about 40 seconds over the phone line and the screen displays RECEIVE If your fax machine is set to the FAX ONLY Mode it will answer every call automatically with fax receiving tones Even if the other party hangs up your fax machine continues to send the chirps for about 40 seconds and the screen continues to display RECEIVE To cancel the receiving mode press Stop Exit When your fax machine is in FAX TEL F T mode it answers with a short beep After this beep the fax machine listens for CNG tones and if heard it will respond with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machine s chirps overlap This must be for at least 2 to 4 seconds so the fax machines can understand how each is sending and receiving the fax The handshake cannot begin until the call is answered and the CNG tones only last for about 60 seconds after the number is dialled Therefore it s important for the receiving machine to answer the call in as few rings as possible When you have an external telephone answering device TA
68. hoose STANDARD and press ACCEPTED Menu Set The screen displays NEXT S 4 Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 1 YES 2 NO if you are finished choosing settings and go to Step 5 5 Press Fax Start The screen displays POLLED WAITING gt gt m c o m You can store your document into the machine s memory and remove your document from the ADF by pressing Memory Reports You can press Memory Reports between steps 1 and 2 or steps 4 and 5 If you do not store the polled document into memory by pressing Memory Reports the polled document remains on the ADF until your machine is polled However you can interrupt it to send another fax See nterrupting Timer and Polled Transmit Jobs page 41 The document on the ADF can only be polled once unless they had been stored in memory 53 Setup for Polling Transmit with Secure Code When you set POLLING SECURE to ON anyone who polls your machine must enter the polling ID number 1 Insert the document face down in the ADF 2 Press Menu Set 3 8 3 Press lt c or amp to choose SECURE and press POLLING SECURE Menu Set 4 Enter a four digit number and press Menu Set The screen displays D Press 1 if you want to select additional settings The C display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 6 6 Press
69. ice call Sets the number of rings before the machine answers in F T FAX or TAD Message Manager mode Sets the time for F T pseudo ring in Fax Tel F T Mode Receive fax messages without pressing the Fax Start key The factory setting option is shown in bold 87 XIGNA4ddV To access the menu press Menu Set BE To exit press Q Stop Exit Menu Main Menu Selections Options Descriptions QC to accept Que Vv lt p gt Y f 2 SETUP 4 REMOTE CODE ON Enter code to activate or RECEIVE 51 51 81 deactivate machine from a Continued OFF remote location or to transfer voice call from DECT cordless phone to the machine Reduces the size of an image 6 MEM RECEIVE Automatically stores any incoming faxes in its memory if it runs out of paper 7 POLLING RX STANDARD You call another fax machine SECURE to receive a fax from it TIMER 3 SETUP SEND 1 COVERPG NEXT FAX ONLY Automatically sends a SETUP ON programmable cover page or OFF prints a sample coverpage PRINT SAMPLE 2 COVERPAGE Program a customized 38 NOTE message for fax cover page 3 CONTRAST Changes the lightness or darkness of a fax you are sending 4 RESOLUTION STANDARD Allows you to change FINE resolutions page by page S FINE PHOTO 5 OVERSEAS ON Special setting for MODE OFF international transmissions 6 CALL RESERVE ON You can send a fax then OFF speak or print a sample call PRINT SAMPLE
70. ion by pressing Menu Set when that option appears on the LCD Then the screen displays next menu level Press 2 or OV key to scroll to your next menu selection and then press Menu Set When you finish setting an option the screen displays ACCEPTED Use lt gt to scroll backward if you passed your choices or to save keystrokes You can program the machine by pressing Menu Set followed by the menu numbers For example to set RESOLUTION to FINE press Menu Set 3 4 and lt gt or O to select FINE and then press Menu Set To access the menu press Menu Set s To exit press Q Stop Exit Menu Main Menu Selections Options AN C ED Vv 1 INITIAL SETUP mM E m EN 3 BEEPER OFF LOW HIGH 4 PBX ON OFF P 4 v 5 CLOCK CHANGE 6 MUSIC ON ON HOLD OFF 2 SETUP RECEIVE 1 RING DELAY TOLL SAVER OFF FAX 1030e Only 2 F T RING TIME 70 40 30 20 3 FAX DETECT ON SEMI OFF Descriptions to accept Enter date and time for LCD display and to print on transmissions Program the name fax number and telephone number to appear on each transmitted page Adjust the volume level of the beeps when you press a key an error occurs or a document is sent or received Turn on if the machine is connected to PABX private automatic Branch Exchange Adjust the machine s clock by one hour for summer winter time Select the machine to play or not to play the music during holding the vo
71. key press the fax machine rings so you can hear the current setting and the display shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again PABX and TRANSFER Your machine is initially set to be connected with PSTN Public Switched Telephone Network lines However many offices use a central telephone system or Private Automatic Branch Exchange PABX Your fax can be connected to most types of PABX You can gain access to the outside line from your fax connected to PABX by just pressing R Also you can transfer a call to another extension by pressing R Setting PABX If your machine is connected to a PABX system set PBX ON If not set OFF 1 Press Menu Set 1 4 The screen displays PBX OFF 2 Press CD or amp to select ON or OFF and press E SELECT 4 amp SET J Menu Set when the screen displays your selection 3 Press Stop Exit You can program an R keypress as part of a number stored in a One Touch or Speed Dial location When programming the One Touch or Speed Dial number Function menu 6 1 or 6 2 press R first the screen displays then enter the telephone number If you do this you do not need to press R each time before you dial using a One Touch or Speed Dial location See Storing One Touch Dial Numbers page 18 and Storing Speed Dial Numbers page 19 However if PBX is setto OFF you can t use the One Touch or Speed Dia
72. l number that an R keypress is programmed into Setting the Clock Change You can easily let the machine s clock gain or lose one hour by using this feature 1 Press Menu Set 1 5 The screen displays TO SUMMER TIME 2 Press C or amp gt to select Summer Time to gain an a SELECT 4 amp SET 2 hour or Winter time to lose an hour and press Menu Set 3 Press 1 to change to Winter Time or Summer Time OR Press 2 to exit without changing 16 Setting the Music on Hold You can set the machine to play or not to play the music during the machine is holding a voice call 1 Press Menu Set 1 6 2 Press Q2 or O to select ON or OFF and press Menu Set when the screen displays your selection 3 Press Stop Exit Setting the Dialling Mode Tone Pulse Your machine is initially set to TONE If you are using a PULSE dial line you can change the setting to PULSE by following the steps below 1 Press Menu Set 1 7 The screen prompts you to select TONE or PULSE CO B e O c 72 m 2 Use Q2 or amp gt to select the dialling mode and press Menu Set when the screen displays the dialling mode you want 3 Press Stop Exit Although this equipment can use either Pulse or Tone signalling only the performance of the Tone signalling is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipment is set to use the Tone signalling for access to public or privat
73. l of all products plugged into the wall or floor socket does not exceed the socket rating 12 Do not place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 13 Do not touch a document during printing 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liquid of any kind on the product 15 Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points and or other risks Refer all servicing to service personnel 16 This product has no mains ON OFF switch It is therefore highly important that access to the mains plug and the mains socket to which the plug is connected is never obstructed in case for some reason the mains power to the machine must be quickly disconnected 83 zz 4 m gt e rri 17 Unplug this product from the mains power and telephone line sockets and refer servicing to qualified Service Personnel under the following conditions 99 When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating
74. lephone Q Pick up the handset 2 When you hear a dial tone dial the number using the dial pad 3 To hang up replace the handset on its cradle Setting the Document Documents must be between 14 8 and 21 6 cm wide and 15 and 60 cm long Your fax machine can only scan an image 20 8 cm wide regardless of how wide the paper is Make sure you insert documents face down top edge first Adjust the paper guides to fit the width of your document Paper Guides E The automatic document feeder ADF can hold up to 20 pages feeding each one individually through the fax machine Use standard 64 g m 90 g m paper when using the ADF if you are using heavier paper feed each sheet individually to prevent paper jams Press Resolution before you send the fax to select the resolution for the document you are sending If you wish to send in STANDARD resolution 1 e a general fax with no graphics then the default is STANDARD and the resolution button need not be pressed See Resolution page 21 DO NOT use curled wrinkled paper folded ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboard newspaper or fabric DO NOT use paper on which correction fluid has been used Make sure documents written with ink are completely dry 5 Sending a fax automatically D Insert the document face down in the ADF 2 Enter the fax number you want to call 39 Press Fax Start IMPORTANT D
75. line and or to recall the operator or Use this key to enlarge or reduce copies transfer a call to another extension when it depending on the ratio you select 150 125 120 100 93 87 75 or is connected to a PABX 50 D Search Mute To reduce the image size automatically to Lets you dial stored phone numbers by fit on to A4 paper select AUTO pressing and a two digit number Also Sort lets you look up numbers stored in the Use this key when you want multiple dialling memory Also lets you put calls on hold copies of a multiple page original in order Copy Q Receive Mode Use to select how the fax machine will Makes a copy handle incoming calls eo Resolution Sets the resolution when you send a fax or make a copy Fax Start Starts sending a fax Memory Reports Lets you take advantage of memory transmission Also access the Reports menu so you can select a report to print HELP LIST QUICK DIAL JOURNAL XMIT REPORT TEL INDEX SYSTEM SETUP and MEMORY STATUS List Navigation Keys Menu Set Lets you access the menu and programming mode and stores your settings in the machine 9 Press to scroll forward or backward to set a menu selection Also you can use these keys to do an alphabetical search for the names of stored numbers Or l Press to scroll through the menus and options OR Youcan press these keys to adjust the ring or speaker volume Stop Exit Stops a
76. ll 3 Pick up the machine s handset or press Speaker phone for FAX 1030e only to release the call from hold If you press Search Mute without lifting the handset or pressing Speaker phone for FAX 1030e only this key works as the Search key You can select to play or not to play a music during a call put on hold See Setting the Music on Hold page 17 Tel Key Only for FAX 1020e If you pick up the machine s handset and press Tel when you are talking lifting the external telephone s handset now you can talk to the other party at the machine 33 Printing Reports Transmission Report and Journal Setting Two reports require initial setup in the Menu table Transmission Verification Report and Journal Period For initial setup Press Menu Set 7 1 1 XMIT REPORT OR Press Menu Set 7 2 2 JOURNAL PERIOD Customizing the Transmission Verification Xmit Report You can use the Xmit Report as proof that you sent a fax This report lists the name or fax number of the receiving party the time and date of transmission and if the transmission was successful When the feature is OFF the report is printed automatically only if there s an error during transmission If the report indicates ERROR send the document again If the report indicates you should check the readability of certain pages resend those pages When the feature is ON the report is printed with every fax you send 1 Press Menu Set 7 1
77. ll print and graphs Grey scale The shades of grey available for copying and faxing photographs Group number A combination of One Touch and or Speed Dial numbers that are stored on a One Touch Dial key for Broadcasting ICM Incoming Message A recorded voice message received into an external answering machine or FAX 1030e s digital Message Manager 93 gt U U m d gt lt Interrupt Temporarily puts a waiting job on hold while you perform another operation Journal Lists information about the last 30 incoming and outgoing faxes Journal Period The preprogrammed time period between automatically printed Journal Reports You can print Journal on demand without interrupting this cycle LCD Liquid Crystal Display The display screen on the machine that shows interactive messages during On Screen Programming and defaults to the date and time when the machine is idle Manual fax When you press Speaker phone for FAX 1030e only OR lift the handset so you can hear the receiving fax machine answer before you press Fax Start to begin transmission Memory Status List Shows how much memory is being used how much is left and the type of messages in memory Memory usage Instructs the machine how to allocate the memory Message Manager FAX 1030e only The Message Manager is an electronic messaging facility for faxes and voice mail Callers can send you faxes or leave voice messages for you and you can retrieve these from a r
78. message press 2 Stop playing the message press 9 Changing Remote Access Code keys 0 9 and The cannot be changed Retrieve a Fax Press 9 6 hang up and wait Press 9 7 1 3 short beeps no messages Replace All Voice Messages Press 9 3 If you hear three beeps all messages have not yet been heard and the messages will not be erased Play Record Outgoing Message Press 9 4 then to Play Message Centre OGM press 1 1 Play F T OGM press 1 2 Play Paging OGM press 1 3 Record new Message Centre OGM press 2 1 then speak after beep press 9 to stop Record new F T OGM press 2 2 then speak after beep press 9 to stop Record new Paging OGM press 2 3 then speak after beep press 9 to stop then to Print a Memory Status List press 1 then enter the number of remote fax machine and then After the beep hang up and wait Retrieve all faxes press 2 then enter the number of remote fax machine and then After the beep Erase all fax messages press 3 Check the Receiving Status 1 long beep Fax message s Change Paging Fax Forwarding Setting Press 9 5 then to Turn feature off press 1 Enter Fax Forwarding press 2 Enter Paging press 3 Progrm Fax Forward Number press 4 Enter the new number of the remote fax machine where you want your fax messages forwarded and then press Press 9 6 1 after two short beeps then enter the number of remote fax machine and then t
79. mory but will be printed on paper Voice messages are stored in the external answering machine 6 DOC OFF VOICE OFF Incoming faxes are not stored in memory but will be printed on paper Voice calls are not stored in memory Setting Up Message Manager You must set up Message Manager in the following order 1 Set the Message Store 2 Record the Message Manager s Outgoing Message TAD MESSAGE 3 Activate Message Manager TAD Mode by pressing Qi 60 Setting the Message Store Select the setting from the descriptions of Flexible Memory Settings 1 Press Men u Set 8 1 The screen prompts you to choose a DOC Document setting 2 Press c or O to select ON or OFF and press Menu Set The screen prompts you to choose a VOICE setting 3 Press C gt or O to select your setting from the list ON OFF or EXT and press Menu Set when the screen displays your selection 4 Press Stop Exit Recording the Message Manager s Outgoing Message TAD MESSAGE Recording the Message Manager s Outgoing Message TAD MESSAGE is the second step you need to follow before you can turn on the Message Manager Make sure your OGM Outgoing Message is less than 20 seconds long 1 Press Menu Set 8 3 The screen prompts you to choose an OGM 2 Press CD or amp to reach TAD MESSAGE This is the only setting you can select if you want to turn the Message Manager on 3 Press Menu Set 4 Press Q2 or O to select RECORD MSG and pr
80. n You can send a fax and let the other party know that you want to speak to him after the fax transmission is completed The other fax machine will ring as if it were receiving a telephone call if the other party picks up the handset your machine will ring Lift the handset to have a conversation If you set Call Reservation and Call Back message to ON your machine leaves a message if the other party does not answer 1 Insert the document face down in the ADF 2 Press Men u Set 3 6 The screen displays the current setting for Call Reservation 3 Press c or amp gt to select ON or OFF and press Menu Set when the screen displays your selection 4 it you set Call Reservation to ON the screen displays ACCEPTED the current setting for Call Back Message Press lt or C to select ON or OFF and press Menu Set when C NEXT 5 the screen displays your selection The screen displays 1 YES 2 N 5 Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 6 The screen prompts you to enter the fax number you want to call gt gt m Cc o m 6 Enter the fax number and press Fax Start 7 it you ve set Call Reservation to ON pick up your handset if the machine rings You cannot use auto redial with Call Reservation You cannot use Call Reservation with Delayed Transmission or with Polling You must regis
81. nal TAD page 8 For F T Fax Tel Mode Only When the machine is in F T mode it will use the F T Ring Time F T pseudo ringing to alert you to a voice call e Ifyou are at the machine you can lift the handset to answer e f you are at an extension phone you will need to lift the handset during the F T Ring Time and press 5 1 between the F T pseudo rings e fnooneison the line or if someone wants to send you a fax send the call back to the machine by pressing x 5 1 45 gt gt O m Jg c o m Remote Call Transfer In order to use the Activation Voice Code you should first set REMOTE CODE Menu Set 2 4 to ON See Changing Remote Codes page 46 This function works when you receive the incoming Voice call at the remote DECT cordless phone externally connected to the fax machine See Connecting an External Telephone page 9 You can transfer voice call to the fax machine But you can not transfer the incoming voice call from the fax machine to the DECT cordless phone To transfer telephone call to the fax machine When you pick up the voice call at remote DECT cordless phone and would like to transfer it to the fax machine 1 Press Activation Voice Code x 8 1 at remote cordless phone 2 The fax machine rings pseudo ring same as current F T ring and the screen displays PICK UP PHONE 3 Pick up the handset and press Tel or Speaker phone for FAX 1030e only OR Just press Speaker phone
82. nd screen displays NOT ASSIGNED The display returns to normal after 2 seconds Speed Dialling 1 Pick up the handset OR Press Speaker phone for FAX 1030e only 2 Press Search Mute then press and the two digit Speed Dial number See Storing Speed Dial Numbers page 19 3 To hang up replace the handset OR Press Speaker phone for FAX 1030e only 31 Search You can search for names you have stored in One Touch and Speed Dial memories See Storing One Touch Dial Numbers page 18 and Storing Speed Dial Numbers page 19 1 Pick up the handset OR Press Speaker phone for FAX 1030e only 2 Press Search M ute then enter the first letter of the name you are looking for by using the dial pad 3 Press R or D to search the names that are displayed alphabetically 4 When the screen displays the name you want to call press Fax Start to begin dialling 5 To hang up replace the handsett OR Press Speaker phone for FAX 1030e only Redial If you are calling someone and the line is busy you can retry the number by pressing Redial Pause 1 Pick up the handset OR Press Speaker phone for FAX 1030e only 2 Press Redial Pause 3 To hang up replace the handset 2OR Press Speaker phone for FAX 1030e only Pause Press Redial Pause to insert a pause between digits to be dialled If your fax machine is connected to a PABX you may need to insert an additional number prefix e g 9 and
83. ne For example you can leave a message that says Hello please wait we are trying to connect you If you wish to send a fax please wait until you hear a fax tone and press the Start key or press 5 1 your three digit remote activation code and press the Start key 26 Fax Detect When you use this feature you don t have to press Fax Start when you answer a fax call and hear calling beeps Just hold the handset and wait for several seconds When you see RECEIVE on the fax screen or when you hear chirps through the handset of an extension phone connected to another wall jack just replace the handset and your machine does the rest see Page 6 fig 2 e Selecting ON allows the machine to receive fax calls automatically even if you lift the handset of an extension phone an external phone a phone or TAD connected to the machine e Selecting SEMI lets the fax machine receive the call only if you ve answered it at the machine e Selecting OFF means you will have to activate the machine yourself by pressing Fax Start or by pressing 5 1 if you are not at your machine See Operation from an External or Extension Telephone page 45 and For F T Fax Tel Mode Only page 45 In case Fax Detect does not work because of a poor phone line connection just press Fax Start or press the Activation Code 5 1 You have to set Remote Activation to ON in Menu Set 2 4 to use 5 1 1 Press Menu Set 2 3 2 Use c o
84. ng Qi ASN JINIS ANY NOILVuVdsdd Advice for Preparation and Simple Use Guide Packing Whenever you transport the machine use the packing materials that came with your machine and pack the machine correctly Choosing a Location Place your fax machine on a flat stable surface such as a desk Select a place that is free of vibration and shocks Locate the machine near a telephone socket and a standard earthed Mains socket Avoid placing your machine in a busy area Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the machine to direct sunlight excessive heat moisture or dust Do not connect your machine to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the unit s memory Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid connecting the fax machine near to interference sources such as speakers or the base units of cordless phones Connecting the Power Cord e This fax must be earthed using a 3 pin plug e Since the machine is earthed through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line Similarly you can protect yourself when you want to move your machine by disc
85. ng to alert you that you have a voice call and press Menu Set when the screen displays your selection 3 Press Stop Exit Even if the caller hangs up during the F T pseudo ringing the machine continues the F T pseudo ringing for the set time Please note that some faxes cannot be received automatically in F T mode because some fax machines do not send the standard Group 3 calling tone CNG but this is not common This machine does not generate ringing conditions to any extension telephones Any such extension telephones will only ring during the period set on ring delay Recording the Fax Tel Outgoing Announcement F T MESSAGE Only for FAX 1030e This is the announcement played by your machine not an external TAD when someone calls and your machine is set to F T mode Although callers hear your announcement they cannot leave a message See Erasing the Outgoing Message OGM page 62 for directions to erase the announcement 1 Press Menu Set 8 3 The screen prompts you to choose F T MESSAGE TAD MESSAGE or PAGING MSG 2 Press or C25 to select F T MESSAGE and press Menu Set 3 Press Q2 or O to select RECORD MSG and press Menu Set then pick up the handset to record a message 4 Replace the handset Your announcement is played D Press Stop Exit It is not necessary to have an outgoing message The F T mode will work fine without one It is only to help the caller understand the status of your machi
86. o retrieve Memory Status List a i i i IR M Sn i Sen i Se ec lc SS sn iS lM MM o Manufacturer Brother Industries Ltd 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan Plant Brother Industries U K Ltd Vauxhall Industrial Estate Ruabon Wrexham LL14 6HA United Kingdom Herewith declare that Products description Facsimile Machine Type Group 3 Model Name FAX 1010e FAX 1020e FAX 1030e is in conformity with provisions of the R amp TTE Directive 1999 5 EC and we declare compliance with the following standards Safety EN60950 2000 EMC EN55022 1998 Class B EN55024 1998 EN61000 3 2 1995 A1 1998 A2 1998 EN61000 3 3 1995 Year in which CE marking was First affixed 2002 Issued by Brother Industries Ltd Date 8rd June 2002 Place Nagoya Japan Signature Koichi Asai Manager Quality Audit Group Quality Management Dept Information amp Document Company At your side This machine is approved for use in the country of purchase only local Brother companies or their dealers will only support fax machines purchased in their own countries UK IRE
87. o not pick up the handset 6 Making a Single Copy D Insert the document face down in the ADF 2 Press Copy 8 Press Copy See Making Copies page 29 To cancel press Stop Exit Your machine cannot scan anything closer than 4 mm from the edge of the paper Do NOT pull the paper while copying is in progress 7 Setting up the Answer phone TAD Q Press Menu Set 8 1 The screen prompts you to choose a DOC Document setting 2 Press CD or C to select ON or OFF and press Menu Set The screen prompts you to choose a VOICE setting 3 Press c or O to select your setting from the list ON OFF or EXT and press Menu Set when the screen displays your selection 4 Press Stop Exit 8 Press Menu Set 8 3 The screen prompts you to choose an OGM Press gt or C to reach TAD MESSAGE This is the only setting you can select if you want to turn the Message Manager on 2 Press Menu Set Press gt or O to select RECORD MSG and press Menu Set 9 Pick up the handset to record a message For example Hello We are unable to take your call at this time Please leave a message after the tone If you wish to send a fax please press 5 1 wait for the fax tones then press the start button on your machine See Recording the Message Manager s Outgoing Message TAD MESSAGE page 61 Replace the handset The Message Manager plays your OGM 1 Press Stop Exit 2 Activate Message Manager TAD Mode by pressi
88. o the screen displays 2 Continue to press Receive Mode until your new selection appears After 2 seconds the screen returns to the date and time display along with your new Answer Mode setting If you are changing Answer Mode while in another operation the screen returns to the current operation display Setting the Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers See Operation from an External or Extension Telephone page 45 and For F T Fax Tel Mode Only page 45 1 Press Menu Set 2 1 1f you have a FAX 1020e go to Step 3 2 Press or C25 to select RING DELAY and press Menu Set 3 Press C or O to select how many times the line rings before the machine answers and press Menu Set when the screen displays your selection 4 Press Stop Exit Only for FAX 1030e When Toll Saver is ON it overrides your Ring Delay setting Toll Saver must be off for the machine to operate using your Ring Delay setting See Setting the Toll Saver page 65 25 Setting the F T Ring Time You need to determine how long the machine will give its special F T pseudo ring when you have a voice call This ringing happens after the initial ringing from the phone company Only the machine rings for 20 30 40 or 70 seconds no other phones on the same line during the special F T pseudo ring 1 Press Menu Set 2 2 2 Press C2 or amp gt to select how long the machine will ri
89. onnecting the telephone line first and then the power cord e Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line or unplug the lines during a lightning storm Memory Storage Your machine is equipped with an internal battery which will keep the date and time information for up to about 15 hours FAX 1030e or about 9 hours FA X 1020e after power has been cut off After this time the date and time will be lost and you will have to re enter the information In the event of a power failure all settings in the menus are stored permanently except for the settings that are valid for the next fax only e g contrast overseas mode The FAX 1030e will retain any documents stored into the memory for up to 6 hours after a power interruption The FAX 1020e will not retain any documents stored into the memory after a power interruption Multi Line Connections PABXs Most offices use a central telephone system While it is often relatively simple to connect the machine to a key system or a PABX Private Automatic Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you It is advisable to have a separate line for the machine You can then leave the machine in FAX ONLY Mode to receive faxes any time of day or night See Receiving a Fax page 24 I
90. option to C press Fax Start to send the pages scanned so far or to press Stop Exit to cancel the operation You can also print faxes received in memory to delete them erase voice messages FA X 1030e Only or delete stored documents by using the job Cancel function see Printing a Fax from Memory Only for FAX 1020e page 28 Erasing Messages page 64 and Cancelling a Scheduled Job page 41 and then try again or you can send the fax without using memory transmission PAPER JAM The paper is jammed in the machine See Document Jam C page 74 PLS OPEN COVER E EHI PAPER JAM REMOVE PAPER 73 Document Jams and Paper Jams Document Jam The documents were not inserted or fed properly or were too long 1 Open the front cover 2 Liftthe two release levers to release the white roller 3 Pull the document towards the front of the machine 4 Lock the two release levers back in place D Close the cover and press Stop Exit Front Cover NS dif Paper Jam The recording paper is jammed in the paper tray 1 Open the paper tray cover and remove the paper in the paper tray _ Paper Tray Paper Tray Cover No f hLhaARKRTAr d Nnanjrar 4 UCIIapiel Iz l 2 Press the OPEN button to open the top cover Sharp Edge 3 Pull the jammed paper toward the back from the paper tray and remove it as per diagram A If you can t pull the jammed paper towards the front and remove it as per diag
91. ort 1 Make sure that there is no document in the ADF 2 Press Memory Reports then enter the number see list above of the report you want to print For example press 6 to print the SYSTEM SETUP 3 Press Stop Exit 35 Advanced Sending Advanced Operations Electronic Cover Page The cover page is sent to the receiving party s machine Your cover page includes the name stored in the One Touch or Speed Dial memory if you have used this feature to start the call The cover page indicates the fax is from your Station ID and the number of pages you are sending If you have COVERPG SETUP set to ON see Always Send Cover Page page 37 the number of pages on the cover page remains blank You can select a comment to include on your cover page or you can select 1 COMMENT OFF if you do not wish to include a comment As well as using one of the comments shown on the right you can also enter up to two customized messages each 27 characters long See Composing Your Own Comments page 38 Cover Page for Next Fax Only Make sure Station ID is set up See Setting the Station ID page 14 This feature does not work without the Station ID You can set the fax to send a cover page with a particular document This cover page will include the number of pages in your document 1 2 o 0O A Q N 10 36 Insert the document face down in the ADF Press Menu Set 3 1 1 COMMENT OFF 2 PLEASE CALL 3 URGENT 4 CONF
92. part with a lint free cloth that is dry or lightly moistened with isopropyl alcohol as per diagram below D Wait until the alcohol on the metal and plastic part is totally dried 6 Install the printing cartridge See Replacing the Print Cartridge page 81 T Press both edge of the top cover until it clicks and close the top cover 80 Chapter 12 Replacing the Print Cartridge 1 Push the OPEN button to open the top cover Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration Sharp Edge 2 Take out the used print cartridge 3 Remove the stopper from the new printing cartridge Recessed arrow zz gt m Z gt Z e m White shaft Blue shaft Black Spool Stopper 4 Turn the black spool on the right clockwise to tighten the ribbon D Install the printing cartridge by inserting the recessed A first and placing the cartridge into its four holders Black Spool 6 Press down on both sides of the top cover to close it securely 82 Chapter 12 Important Information Important Safety Instructions 1 Read all of these instructions 2 Save them for later reference 3 Follow all warnings and instructions marked on the product 4 Unplug the fax machine from the wall outlet before cleaning To clean the casing of the fax machine use a damp cloth do not use liquid or aerosol cleaners To clean the interior see Regular Maintenance page 79
93. path Clean the scanner s white roller and the glass strip under the roller using isopropyl alcohol and a lint free cloth Handling Incoming Calls F T Pseudo Ring in F T The machine knows the incoming call is not a fax so it is signalling Mode you to answer the telephone call Pick up the machine s handset or answer from an extension phone and press your machine s Remote Deactivation Code default setting is 5 1 Transferring a Call to the If you have answered at the machine s handset press Fax Start Machine and hang up immediately If you answered at an extension phone press your three digit Remote Activation Code the factory setting is 5 1 When your machine answers hang up Machine goes into receive If the machine is set to Fax Detect ON it is more sensitive to sounds mode when the caller is not a The machine may mistakenly interpret certain voices or music on fax the line as a calling fax machine and respond with fax receiving tones Deactivate the fax by pressing Stop Exit Try avoiding this problem by turning Fax Detect to OFF See Fax Detect page 27 Transmission Verification There is probably temporary noise or static on the phone line Try Report Prints sending the fax again If the problem continues call the Telephone RESULT ERROR Company to check your phone line E EHI Troubleshooting and Maintenance 77 Packing and Shipping the Machine Whenever you transport the fax machine use the packing materi
94. r Mode If you hear one long beep you can change the answer mode If you hear three short beeps you cannot change it Example There is no TAD MSG when you want to change to TAD mode After a long beep you can exit remote control ASN GAONVACV 69 Retrieving the Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages 1 Dial your fax machine s number 2 When you hear the beep immediately enter your Remote Access Code 1 5 9 x 3 When you hear two short beeps use the dial pad to press 9 6 1 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want the Memory Status List forwarded and then press You cannot use and as dial numbers However if you want to store a pause press D After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine and sends the Memory Status List The remote fax machine prints the List Retrieving Fax Messages 1 Dial your fax machine s number 2 When you hear the beep immediately enter your Remote Access Code 1 5 9 x 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want your fax messages forwarded and then press You cannot use and as dial numbers However if you want to store a pause press D Af
95. r O to select ON SEMI or OFF and press Menu Set when the screen displays your selection 3 Press Stop Exit If you ve set the feature to ON but your machine doesn t automatically connect a fax call when you lift an external or extension phone handset press 5 1 At the machine lift the handset and press Fax Start Heceiving a Fax Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage with your machine If you choose AUTO the machine reduces an incoming document automatically so that it fits on one page of A4 recording paper regardless of the size of the original document 1 Press Menu Set 2 5 The screen displays 5 REDUCTION 2 Use c or O to select the reduction ratio you want AUTO 100 93 87 or 75 Choose 100 if you don t want a reduction 3 Press Menu Set when the screen displays your selection 4 Press Stop Exit If you receive faxes that are split on two pages change the reduction to AUTO OR Choose a lower reduction percentage 27 C B e O c 72 m E When you use Auto Reduction to reduce incoming documents to fit on one page of recording paper you can do so only as long as the original document is not longer than 35 cm If the original is longer than 35 cm the data will not be reduced and will carry over to print on a second page B When you use Auto Reduction and you receive an incoming document that is smaller than your
96. ram B If you cannot see any jammed paper remove the ribbon cassette and check underneath Remove any jammed paper zz z Es m zZ gt zZ O m 4 Close the top cover Press the both edges of the top cover and close it until it clicks 5 Put the recording paper back into the paper tray 6 Close the paper tray cover Troubleshooting and Maintenance 75 Difficulty with Operation If you think there is a problem with sending or printing quality of your fax machine make a copy first If the copy quality looks good then the problem may not be your fax machine Check the difficulties below and follow the suggestions to help resolve your problems DIFFICULTY Printing or Receiving Faxes Condensed Print and Horizontal Streaks Top and Bottom of Sentences Cut Off Vertical Black Lines When Receiving Phone Line or Connections Fax Machine Does Not Answer When Called No Dial Tone on the Handset Sending Faxes Poor Transmitting Quality Dialling Does Not Work 76 Chapter 12 SUGGESTIONS This can be caused by static or interference on the telephone line You can make a copy using the Copy function and see if the same problem occurs If the copy is also bad call your Brother dealer for service The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the problem continues contact the Brother dealer for
97. rchased from the Telephone Company that lets you see the number or name of the party calling you Cancel Job Cancels a programmed job for instance Delayed Fax or Polling CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that they are from fax machine Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Contrast Setting to compensate for dark or light documents by lightening dark documents or darkening light documents Cover Page Prints a page at the other party s machine that contains the sender and recipient s name and fax number number of pages and comment You can generate an electronic cover page at the other end with pre programmed information from memory or you can print a sample cover page to fax with your document Delayed Transmission Sends your fax at a later time that day ECM Error Correction Mode Detects errors during fax transmission and resends the page s of the document that had an error F T Ring Time The length of time the machine rings when the answer mode setting is FAX TEL to notify you to pick up a voice call that it answered Fax Forwarding Sends a fax received in memory to another preprogrammed fax number Fax tones The signals sent by sending and receiving fax machines while communicating information Fine Resolution Resolution is 196 x 203 dpi It is used for sma
98. re scanning the first page press Stop Exit to cancel the job Then make a single copy If you pressed Sort and the OUT OF MEMORY message appears while scanning subsequent pages you can press Copy to copy the portion that is in memory or press Stop Exit to cancel To restart the copy job using less memory press Copy for stacked copies 29 Reducing and Enlarging Copies When making copies you can reduce or enlarge the size of the printed image To reduce to the size of A4 recording paper automatically select AUTO To select a reduction ratio choose 93 87 75 or 50 To enlarge a document select 150 125 or 120 To print a document at its original size select 100 1 Insert the document face down in the ADF 2 Press Enlarge Reduce 3 4 5 6 Use gt or O to choose a ratio setting Press Copy OR Sort if you want sorted copies Enter the number of copies you want up to 99 For example press 9 for nine copies Press Copy The default resolution for reducing and enlarging copies is FINE Set the resolution to S FINE for small print or artwork and PHOTO for photographs by using the Resolution key S FINE and PHOTO resolutions use up more memory than FINE mode 30 Telephone Making a Call You can use your machine to make voice telephone calls by dialling manually or by using One Touch or Speed Dial memory You can use the handset or if you have FAX 1030e you can use the Speakerphone to make and rec
99. rt the document face down in the ADF Press Menu Set 3 5 Press C gt or O2 to select ON or OFF and press ACCEPTED Menu Set when the screen displays your selection The screen displays NEXT 7 Press 1 if you want to select additional settings The 1 YES 2 NO display returns to the Setup Send menu OR Press 2 if you have finished choosing settings then go to Step 5 Enter the fax number you are calling and press Fax Start Memory Transmission You can scan a fax into the machine s memory This will be sent as soon as the scan is completed This way you don t have to wait for the entire fax to be transmitted before you retrieve your original If you geta OUT OF MEMORY message while scanning the first page of a fax press Stop Exit to cancel the scan If you get a OUT OF MEMORY message while scanning in a subsequent page you will have the option to press Fax Start to transmit the pages scanned so far or to press Stop Exit to cancel the operation In this case send the fax without Memory Transmission Insert the document face down in the ADF Press Memory Reports The LCD indicates how much memory is available Enter the fax number and then press Fax Start to begin scanning the document into memory Once the scan is completed the machine dials the number Depending on your typical faxes OUT OF MEMORY errors can occur frequently If this happens send the document without memory transmission 38 Call Reservatio
100. s 2 PLEASE CALL 3 URGENT 4 CONFIDENTIAL 5 user defined 6 user defined gt gt m c o m D Press Menu Set when the screen displays your ACCEPTED selection The screen displays NEXT 1 YES 2 NO 6 Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 to exit if you are finished choosing settings Nf Using a Printed Cover Page If you prefer using a printed cover page that you can write on you can print the sample page and attach it to your fax 1 Press Menu Set 3 1 2 Press gt or amp to select PRINT SAMPLE and press Menu Set COVER PAGE PAGELS TO FOLLOW COMMENT 37 Composing Your Own Comments Q AON Press Menu Set 3 2 The screen displays COVERPAGE NOTE Use c gt or O to choose position 5 or 6 for your customized comment and press Menu Set Use the dial pad to enter your customized comment See Entering Text page 91 Press Menu Set The screen displays ACCEPTED Press 1 if you want to select additional settings The NEXT display returns to the Setup Send menu OR Press 2 C 2 if you are finished choosing settings and exit 1 YES 2 NO Overseas Mode Sometimes when sending a fax to overseas numbers problems can be experienced This mode makes the machine work better for such calls After you send a fax using this feature the feature turns itself off 1 2 3 5 Inse
101. s five times A B 2 C F I L O R V Y Inserting spaces If you want to enter a blank space press D twice Making corrections If you entered a letter incorrectly and want to change it press C to move the cursor after the last correct letter Then press Stop Exit all letters above and to the right of the cursor are deleted Re enter the correct text and or digits You can also back up and type over incorrect letters Repeating letters If you need to enter a character assigned to the same key as the previous character press 1 to move the cursor to the right gt U U m d gt lt Special characters and symbols Press or 0 repeatedly or press to move the cursor under the special character or symbol you want Then press Menu Set to select it Press for space amp Press for dod EN Press 0 for AEOUACEEO 91 About Fax Machines If you are a first time fax machine user fax operation might seem a little mysterious You will soon get used to the unusual fax tones on your phone line and be able to send and receive faxes easily Fax Tones and Handshake When someone is sending a fax the fax machine sends fax calling tones CNG tones soft beeps at 4 second intervals You will hear them when you dial and press Fax Start and they continue for about 60 seconds after dialling During that time the sending machine must begin the handshake with the receiving mac
102. s the Message Manager remotely by phoning your machine and letting it ring for about 100 seconds Your fax machine will answer the phone after 100 seconds of ringing and you then have 30 seconds to enter your Remote Access Code Changing the Remote Access Code Enter your Remote Access Code when the machine picks up your call so you can access features remotely The access code is preset to 1 5 9 but you can change this 1 Press Menu Set 8 7 2 Entera three digit code using number keys 0 9 x and and press Menu Set The cannot be changed Do not use the same digits that appear in your Remote Activation Deactivation Code or Activation Voice Code 3 Press Stop Exit When you call your machine and enter the Remote Access Code you must press the fourth digit three digit number plus x 67 Remote Control Commands Follow the commands below to access features remotely When you call the fax machine and enter your Remote Access Code 159 x the system will signal you with two short beeps to enter a remote control command 1 before a message you will hear the previous message 93 Erase all ICM If you hear one long beep the erase is accepted If you hear three short beeps you cannot erase because all voice messages have not been played or there is no voice message to erase This code erases all recorded messages not one at a time 94 Play and Record OGM in memory l Play 1 TAD MSG The machine plays the
103. selected OGM You can stop playing 2 F T MSG OGMs by pressing 9 3 PAGING MSG 2 Record 1 TAD MSG After one long beep you can record the selected OGM You 2 FIT MSG will hear the message played once You can stop recording the message by pressing 9 3 PAGING MSG 95 Changing Fax If you hear one long beep the change is accepted If you hear Forwarding Paging setting three short beeps you cannot change it because the conditions have not been met Example registering paging number You can register your fax forwarding number by using 4 FAX FWD NO See Changing the Fax Forwarding Number page 71 Once you have registered the number the SORS eee machine will automatically turn to FAX FWD ON mode Then retrieve a Memory Status List by entering 9 6 1 to make sure that the Fax Forwarding number you registered is correct in the List 68 Remote control commands Detail Operation 96 Retrieve Fax Enter the number of a remote fax machine to receive a report 1 Memory Status List or stored fax messages See Retrieving the Memory Status List page 70 and Retrieving Fax Messages page 70 2 Retrieve all FAX 3 Erase FAX in the If you hear one long beep you can erase the fax message memory from the memory 97 Check the receiving status You can check whether your fax machine has received any i Bocu ment Document or Voice messages If yes you will hear one long beep If no you will hear three short beeps 98 Change Answe
104. service Make sure the machine is in the correct receiving mode for your setup either FAX F T FAX TEL or TAD Check for dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection Connect a standard telephone handset to the machine s telephone jack If there is no ringing when you call your machine call your Telephone Company to check the line Press Speaker phone for FAX 1030e only OR Lift the handset If you hear no dial tone check telephone line cord connections at the machine and wall jack Check that the handset is connected to the machine s handset jack Test the wall jack with another single line telephone If no dial tone on the wall outlet call your Telephone Company Try changing your resolution to FINE or SUPERFINE See Resolution page 21 Make a copy to verify the machine s scanner operation Check for a dial tone Change TONE PULSE setting See Setting the Dialling Mode Tone Pulse page 17 Check all line cord connections Check power cord connection Send a manual fax by pressing Speaker phone for FAX 1030e only OR Lifting the handset and dialling the number Wait to hear fax receiving tones before pressing Fax Start DIFFICULTY SUGGESTIONS Vertical Black Lines When Use your machine to make a copy If the copy shows the same sending problem the scanner area is dirty Lift the front cover and check the document
105. ss Menu Set 8 6 2 Press c or O until the screen displays PAGING and press Menu Set The screen prompts you to enter your pager number 3 Enter your paging number up to 20 digits and press Menu Set This is the telephone number which your machine must call 4 Press Stop Exit i 2 You cannot change a Paging number remotely 66 Remote Retrieval This section is for FAX 1030e If you have FAX 1020e please see chapter 10 for your remote fax options You can call your machine from any touch tone phone or remote Group 3 fax machine set for tone and use a Remote Access Code and Remote Control Commands to retrieve voice and fax messages You can also program and change some settings for your Message Manager Using the Remote Access Code 1 Dial your machine phone number from a touch tone phone 2 When your machine answers and beeps immediately enter your Remote Access Code 3 The machine signals the kinds of messages received 1 long beep Fax message s 2 long beeps Voice message s 3 long beeps Fax and Voice message s No beeps no messages 4 The machine then prompts you with two short beeps to enter a command If you wait longer than 30 seconds to enter a command the machine hangs up If you enter an invalid command the machine beeps three times gt gt m c o m 5 Press 9 0 to reset the machine when you finish 6 Hang up If your fax machine is set to MANUAL mode you can acces
106. stom Settings CO B e O c 72 m Volume Settings Beeper Volume You can set the beeper to LOW HIGH or OFF The machine comes set to LOW When the beeper is set to LOW or HIGH the machine beeps every time you press a key or make an error and at the end of sending or receiving a fax 1 Press Menu Set 1 3 2 Press c or amp gt to select your setting 3 When the screen displays the setting you want press Menu Set 4 Press Stop Exit Speaker Volume You can adjust the speaker volume If you have FAX 1020e you must lift the handset then press Tel before you can adjust the volume If you have FAX 1030e press Speaker phone Press or O2 to adjust the volume level The screen displays the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again If you have FAX 1030e you can adjust the speaker volume while you are listening to your OGM Outgoing Message and ICMs incoming messages If you turn Incoming Recording Monitor to OFF Menu Set 8 5 on FAX 1030e the Speaker for screening calls will be disabled and you won t hear callers leaving messages The volume for other operations can still be controlled using lt gt and e 15 Ring Volume You can adjust the ring volume when your fax machine is idle You can select a ring volume level or press or C until the ring is off Press C gt or C5 to adjust the volume level With each
107. t You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages 1 Dial your fax machine s number 2 When you hear the beep immediately enter your Remote Access Code 1 5 9 x 3 When you hear two short beeps use the dial pad to press 9 6 1 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want the Memory Status List forwarded and then press You cannot use and as dial numbers However if you want to store a pause press D After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine and sends the Memory Status List The remote fax machine prints the List Retrieving Fax Messages 1 Dial your fax machine s number 2 When you hear the beep immediately enter your Remote Access Code 1 5 9 x 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want your fax messages forwarded to and then press You cannot use and as dial numbers However if you want to store a pause press D After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine and sends the stored documents The remote fax machine prints your fax messages 58 Changing the Fax Forwarding Number You can change the default setting of your fax forwarding number from
108. ten ERIS arie eu suba oe an tind ege ni TETM ae Chapter 5 Telephone Makim a Or eere a Atiswenne allis situer on e a biis Chapter 6 Printing Reports Transmission Report and Journal Setting Usine the Reports IK Cy tet et bea cueebo nales bote tus iv ADVANCED USE Chapter7 Advanced Sending Advanced OPC ta Oane 36 Chapter8 Advanced Receiving Operation from an External or Extension Telephone 45 Telephone etVICe S od Senso Piel ber adeo E beet ses deditos 47 Chapter9 Polling Polltihe AR CCCIV Caine cierto aati ded etd d dama a tI NUS 51 Polled Peas ftt siot dte aud bitu teet AU 53 Secure POIN osten obo bae Edd dau caesa dos ad DeS 54 Chapter 10 Remote Fax Options Only for FAX 1020e Paix OE WARIO e eee tind e fere ip reae hd papa popa aede Aere amu enu UE 55 Remote ette aleon a A ca are oot nace N 56 Chapter 11 Message Manager Only for FAX 1030e Message Manas cr MOGOG ic rper eee HERR e e 60 Fax Forwatdine Pas Nons e e E E 65 Remote Remie Vals asooude bed tef N ere ewe 67 MAINTENANCE Chapter 12 Troubleshooting and Maintenance Error MESSA OE Sie cuve tied nectar Ud ere vitu uid ra DIM MS bu serui EC 72 Document Jams and Paper Jams ccccccccccccsceceeeeeeeeeeeaeeeeeeeeaaeaes 74 Difficulty viti COPE PALO o epos repr R RH uH RV RT E ERES UE paa E 76 Packing and Shipping the Machine eeeeeeeeeeeeeeeeeeeee 78 s MEUM EVIMISIPENIS T TE 79 Chap
109. tension when it is connected to a PABX Search Mute Lets you dial stored phone numbers by pressing and a two digit number Also lets you look up numbers stored in the dialling memory Also lets you put calls on hold Receive Mode Use to select how the fax machine will handle incoming calls Resolution Sets the resolution when you send a fax or make a copy Fax Start Starts sending a fax Memory Reports With document in the ADF Lets you take advantage of memory transmission Without document in the ADF Lets you access the Reports menu so you can select a report to print HELP LIST QUICK DIAL JOURNAL XMIT REPORT TEL INDEX SYSTEM SETUP and MEMORY STATUS List Navigation Keys Menu Set Lets you access the menu and programming mode and stores your settings in the machine Sor Y Press to scroll forward or backward to set a menu selection Also you can use these keys to do an alphabetical search for the names of stored numbers Ds o zr l gt Pin C m Oo g 5 gt ck m co ez m Press to scroll through the menus and options OR Youcan press these keys to adjust the ring or speaker volume Stop Exit Stops a fax cancels an operation or exits from function menu mode 9 Liquid Crystal Display The LCD displays messages to help you set up and operate your fax machine 11 FAX 1030e Control Panel Overview 12 o e epee 6 oo ow 0 oo wo 6 oo o o o MOO e Oe 0000
110. ter 13 Important Information Important Safety Instructions eeseeeseeeeeeeeeeeeeeee nennen 83 APPENDIX Chapter 14 Specifications SDOCIHICIEODSO o eere Caco Tied bt edere hdi etuett Cose nodo Pon de lunius 85 Menu Mode amp Menu Selection Table suse 86 NCCT KC citet diei veta a a 9 About Fax MOCDITIe Seere Lese sostener tana a Un ehe tue p e PEERS UE 02 Gira Mcr 93 NE EAE ET EE PEE EON E M 96 AACOESSODUODISE e agra nena octet 99 Preparation and Simple Use Guide Simple steps to prepare and use the machine Follow these simple steps below to prepare and use the machine However before you perform these steps refer to the Important Information page 83 and Advice for Preparation and Simple Use Guide page 4 If you need further information refer to BASIC USE or ADVANCED USE gt Z2 U A Qa Z gt E m co ez m 1 Make sure you have the items shown below Paper Wire Document Extension Support Telephone ace Paper Line Cord S upport Printing Cartridge Telephone ig otn Handset l up to 420 pages A4 Handset Curled Cord One Touch Name Labels Quick Setup Guide Keep the packing materials for possible future transport If you do not pack the machine properly it could void your warranty 2 Read the Quick Setup Guide Follow the instructions on the Brother Quick Setup Guide to set up the machine 3 Using the te
111. ter you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine and sends the stored documents The remote fax machine prints your fax messages 70 Changing the Fax Forwarding Number You can change the default setting of your fax forwarding number from a remote fax machine 1 Dial your fax machine s number 2 When you hear the beep immediately enter your Remote Access Code 159 x 3 When you hear two short beeps use the dial pad to press 9 5 4 4 Enter the new number of the remote fax machine where you want your fax messages forwarded and then press You cannot use x and as dial numbers However if you want to store a pause press Also if your fax machine is connected to a PABX you can press first before the fax machine s number The works as well as R key D To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press H T After you hear your fax machine beep hang up and wait gt gt m c o m Your fax machine calls the remote fax machine Your fax machine then sends the Memory Status List showing the new forwarding number to the remote fax machine 8 Check the forwarding number If the forwarding number is incorrect return to Step to reset it 71 Troubleshooting and Maintenance Error Messa
112. ter your Station ID to set Call Back Message to ON Print Sample Call Back Message 1 Press Menu Set 3 6 2 Press Q2 or amp to select PRINT SAMPLE and press Menu Set 39 Delayed Transmission Timer You can use this function to send a fax up to 24 hours later 1 Insert the document face down in the ADF 2 Press Menu Set 3 7 3 Enter the time you want the fax to be sent in 24 hour format for example enter 1945 for 7 45 PM and press Menu Set 4 Press 1 if you want to select additional settings The ACCEPTED display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 5 C NEXT 2 The screen prompts you to enter the fax number 1 YES 2 NO D Enter the fax number and press Fax Start The machine will wait until the time you have entered to send the fax BI You can store your document in the machine s memory and remove your document from the ADF by pressing Memory Reports You can press Memory Reports between steps 1 and 2 or steps 4 and 5 E You can set up to 3 delayed transmissions including 1 delayed polling reception Next Fax Reservation Even if your machine is receiving another fax you can prepare to send your next fax This way you don t have to wait for it to finish sending or receiving the other fax You can dial this fax call manually or by using Redial or One Touch dialling When you use One Touch Dial only the memory location not the name of the p
113. the pager number you have programmed and when connected plays the Paging OGM message you have recorded for 60 seconds This activates your pager and let you know you have a fax or voice message in the Message Manager memory When Fax Forwarding is set to ON your machine dials the fax machine phone number you ve programmed and forwards any faxes you ve received You cannot use Paging and Fax Forwarding at the same time 65 Programming a Fax Forwarding Number 1 Press Menu Set 8 6 2 Press c or O until the screen displays FAX FORWARD and press Menu Set The screen prompts you to enter the number of the fax machine where faxes will be forwarded 3 Enter the forwarding number up to 20 digits and press Menu Set 4 Press Stop Exit You can change a Fax Forwarding number remotely Recording the Paging Outgoing Message OGM Before paging can work you should first record the Paging OGM 1 Press Menu Set 8 3 The screen prompts you to choose an OGM 2 Press Q2 or amp to reach PAGING MSG and press Menu Set 3 Press Q2 or C25 to select RECORD MSG and press Menu Set 4 Pick up the handset to record a message D Press Stop Exit and replace the handset The Message Manager plays your OGM 6 Press Stop Exit You can delete or play the Paging message in the same way as the TAD Message 2 S See Recording the Message Manager s Outgoing Message TAD MESSAGE page 61 Programming the Paging Number 1 Pre
114. val FAX 1020e 56 Navigation Keys ssss 11 13 Remote Retrieval FAX 1030e 67 re re r uuum sss un 40 REPOS noctis tae to Nd 35 ISe Solutott caede 21 Rine Delay caseros 25 Rie VOIURE iate iecore bue sete 16 Safety Instructions eeeeeeeeeee 83 SCLOU 3e oth b est itoso teen ii SARC ash ERU Ee e NOR Vo PUER 22 32 Sequential Polling 32 SOLUTIO A D ccs hoste ter dnm er de iE been l Speaker Volne erea 15 Speakerphone 33 Special Characters ace tae 9 SPeciliCaliOn 5p na 85 Speed Diallint 4 oct ite 19 27 Standard Resolution 21 SON DY penen ESTEE A PCM botanica 14 Super Fine Resolution 21 System SWP LIST sarron 35 T TAD MESSAGE 61 TAD Mode ir 24 Telephone Answering Device TAD 7 Temporary Cover Page 36 TOMS AV CU eran N MERE n 65 TONG PULSe yeere tee PRO ET eR dE ERE 17 Transmission Verification Xmit REDOM eirinen tard com dp et 34 Troubleshooting suus T2 V Vore calhassa a Ur SU adu 31 NONIE arer E TE 15 X AMET REPORT 452 oett tees 34 98 Accessory List Model Name Description PC 201 Printing Cartridge 1 set per box PC 202RF 2 re fills for use in PC 201 Printing Cartridge PC 204RF 4 re fills for use in PC 201 Printing Cartridge For optimum print quality and produ
115. word followed by Menu Set E ENTER amp SET p This is the same as the security password of the machine already stored The screen displays ACCEPTED for 2 seconds followed by SECURE MODE Memory Security is now switched ON If the password you enter at Step 4 is incorrect the screen would display WRONG PASSWORD After 2 seconds the display will then return to Miscellaneous Menu You must press 1 and then start from Step 2 to set Memory Security Switching OFF Memory Security 1 When Memory Security is switched ON press PASSWORD XXXX Menu Set C D ENTER amp SET 2 Entera 4 digit password and press Menu Set The screen displays ACCEPTED then after 2 seconds the display reverts to normal Memory Security is now switched OFF Then all the data saved in the memory will be printed out gt gt m c o m CS If the password you enter at Step 2 is incorrect the screen would display P WRONG PASSWORD After 2 seconds the display will then return to displaying SECURE MODE You must then start from Step 1 to switch OFF Memory Security If you forget the Memory Security password please contact your Brother dealer for service or the help number given with the warranty documentation 43 Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you are sending This could be useful if you are sending a fax with photos and letters or some pages with sm

Brother 1030e Fax Machine User Manual

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