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Black Box ACU5051A Computer Accessories User Manual

1. Table 2 13 Status LEDs on the power supply unit ACX080 PS Number LED Status Description DC input OK green On Operating condition 1 DC output OK green Off No power supply 2 6 2 Port Status The connections and the switching status between the various consoles and CPUs are shown in this menu You have the following possibilities to access the menu Figure 2 12 OSD and Java icons Page 30 724 746 5500 blackbox com Chapter 2 Overview OSD An on screen display abbreviated OSD is an image superimposed on a screen picture commonly used by modern television sets VCRs and DVD players to display information such as volume channel and time Java Tool The current port configuration of the ServSwitch DKM FX is illustrated in this menu Select Status Matrix View in the task area in on line mode 121 328 137 145 153 CPU Real to Vidua Console Virtual to Rea CPU aoo Figure 2 13 Menu Status Matrix View screen Table 2 14 Connection status Color Description Black Port not connected Yelllow Video connection Green KVM connection 724 746 5500 blackbox com Page 31 Chapter 2 Overview The symbol in Table 2 15 indicates the extender that is recognized and defined at a certain port Table 2 15 Extender recognized Symbol Description Port connected to a CPU unit Port connected to a CON unit Port connected to a USB 2 0 CPU unit Port connected t a USB 2 0 CON unit
2. Syrehroesze status wih master matis Figure 4 14 Menu System System Data 4 4 2 Automatic ID From this menu you can automatically create CPU and CON devices settings by connecting a new extender unit You can access the menu via OSD or Java Figure 4 15 OSD and Java icons Page 62 724 746 5500 blackbox com You can select between the following settings Field Enable Auto Config ID Real CPU Device ID Virtual CPU Device ID Real CON Device ID Virtual CON Device OSD Chapter 4 Configuration Table 4 12 Automatic ID settings Selection Activated Deactivated Numerical value Numerical value Numerical value Numerical value Description Automatically creates a new CPU or CON device if new extender units are connected default Function not active Initial value of the automatic ID Initial value of the automatic ID Initial value of the automatic ID Initial value of the automatic ID Select Configuration System in the main menu or real CPUs default value 1000 or virtual CPUs default value 2000 or real CONs default value 3000 or virtual CONs default value 4000 J SHTTCH 01 Figure 4 16 Menu Configuration System screen 724 746 5500 blackbox com Page 63 Chapter 4 Configuration Table 4 13 Cancel and Save selection buttons Button Function Cancel Reject changes Save Save changes Java Tool Select Sys
3. 0x07 0x00 0x01 0x00 for 1 CPU to Ox11F 0x00 for 287 CPUs Connection of Console 23 with CPU 43 with 50 CPUs in total Ox1B Ox5B 0x54 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00 Page 118 724 746 5500 blackbox com Chapter 6 Serial Control Table 6 22 Connection of CON input with CPU output and CPU input with CON output Bytes Description Coding 1 Control character Ox1B 1 Server identification Ox5B 1 Command 0x55 Total length of telegram 2 9 bytes binary Oxon 2 Requested CPU 0x01 0x00 for 1 CPU to Ox11F 0x00 for 287 CPUs 2 Requested console 0x01 0x00 for Console 1to Ox11F 0x00 for Console 287 Example Connection of Console 23 input with CPU 43 output Ox1B Ox5B 0x55 0x09 0x00 Ox2B 0x00 0x17 Ox00 Table 6 23 Connection of CON input with CPU output and CPU input with CON output with a fixed CPU number Bytes Description Coding 1 Control character Ox1B 1 Server identification Ox5B 1 Command 0x56 2 Total length of telegram 7 bytes binary 0x07 0x00 2 Total number of CPUs 0x01 0x00 for 1 CPU to Ox11F 0x00 for 287 CPUs Example Connection of Console 23 with CPU 43 and Console 24 with CPU 44 with 50 existing CPUs Ox1B Ox5B 0x56 0x07 0x00 0x32 0x00 Ox2B 0x00 0x17 0x00 Ox2C 0x00 0x18 0x00 724 746 5500 blackbox com Page 119 Chapter 7 Troubleshooting 7 Troubleshooting Tables 7 1 through 7 7 in Sections 7 1 through 7 7 provide support for problems with the ServSwi
4. 1 T M D S data 2 9 T M D S data 1 17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 GND 11 T M D S data 1 GND 19 T M D S data O GND 4 Not connnected 12 Not connected 20 Not connected 5 Not connected 13 Not connected 21 Not connected 6 DDC input SCL 14 5 VDC high impedance 22 T M D S GND 7 DDC output SDA 15 GND 23 T M D S clock 8 Internal use 16 Hot plug recognition 24 T M D S clock C1 Internal use C3 Internal use c2 Not connected C5 GND C4 Internal use Table 1 10 USB Type A connector Picture Pin Signal Color 1 VCC 5 VDC Red UE cR 2 Data White 3 Data Green 4 GND Black Table 1 11 DB9 connector Picture Pin Signal Color Signal 1 Not connected 6 DTR Tesco 5 2 CTS 7 TxD 3 RTS 8 RxD SEN 9 4 DSR 9 Not connected 5 GND 724 746 5500 blackbox com Page 15 Chapter 1 Specifications Table 1 12 RJ 45 connector Picture Pin Signal Color Signal 1 D1 5 Not connected 2 D1 6 D2 3 D2 7 Not connected Basses 1 4 Not connected 8 Not connected 1 4 2 1 O Board CATx Table 1 13 RJ 45 CATx connector Picture Pin Signal Color Signal D1 5 D3 2 D1 6 D2 3 D2 7 D4 Bass 1 4 D34 8 D4 1 4 3 I O Board SFP Table 1 14 RJ 45 connector Picture Diode Signal 1 Data OUT 2 Data IN 1 4 4 1 0 Board SDI Table 1 15 RJ 45 connector Picture Pin Signal 12 1 Data In 2 GND Page 16 724 746 5500 blackbox com Chapte
5. E El al Cy e Red framed ports are defined as fixed for example for USB 2 0 connections e The port with a static blue frame is currently selected e The ports with a flashing blue frame show the currently assigned connections NOTE To show the extender information of the currently selected port in the right part of the working area press the left mouse button The information in Table 2 16 is available Table 2 16 Extender information Symbol Description Extender name Name of the selected extenders Extender type Type of the selected extender Port ID Number of the selected port Device name Name of the connected console or CPU Connections Listing of assigned connections to the marked port full access or video access NOTE To open the context menu for the currently selected port with further functions press the right mouse button Page 32 724 746 5500 blackbox com Chapter 2 Overview The context functions in Table 2 17 are available Table 2 17 Context functions Function Description Open extender The menu for definition of the currently selected extender is opened Open device The menu for definition of the currently selected console or CPU is opened Switch The menu for execution of switching applications is opened To reload the Matrix View you have the following possibilities e Press the key F5 of a connected keyboard Execute Edit Reload in the menu bar Press the Button Reload in the to
6. blackbox com Chapter 4 Configuration You can enter the OSD of the ServSwitch DKM FX via keyboard connected to the CPU board via keyboard connected to a CON unit of an extender Entering OSD 1 Start Command Mode with the hotkey see Section 5 1 2 Press o to open OSD You will see a list of all available CPUs as a start menu 3 Press Esc to enter the main menu Leaving OSD Press Shift Esc simultaneously The OSD will close without any further changes and the currently active CPU connection will display Menu Structure Figure 4 2 Menu structure The general layout of the OSD is structured into three areas Upper status area top most two text lines Working area 724 746 5500 blackbox com Page 47 Chapter 4 Configuration e Lower status area lowest two text lines Keyboard control You can select between the following keyboard commands Table 4 3 Keyboard commands Keyboard Function command Left cursor only within an input field or a switching screen lt Cursor Left gt Right cursor only within an input field or a switching screen Cursor Right In input fields Line up with wrap around lt Cursor Up gt In menus Line up without wrap around In input fields Line down with wrap around Cursor Down In menus Line down without wrap around Previous page in menus with more than one page lt Page Up gt Next page in menus with more than one page
7. Appendix Glossary Keyboard Connect Matrix function that allows taking over the keyboard control of an inactive console Macro Keys Programmable keys that string together commands to the matrix Mouse Connect Matrix function that enables a user to control an inactive console s mouse Non Blocking Access Matrix configuration in which no user can be disturbed by an activity of another user OSD Timeout Matrix function that closes the OSD automatically after a predefined period of time of inactivity Release Time Matrix function that enables a console connected to the same CPU to release the K M control after a predefined time Tie Line Communication connection to and between extension modules in a network environment User ACL User ACL Access Control List is a list that shows the respective switching rights for the various users Video Sharing Matrix function that enables switching from a user s own console to any CPU with video 724 746 5500 blackbox com Page 127 Black Box Tech Support FREE Live 24 7 Tech support the way it should be EN 4 E Great tech support is just 30 seconds away at 724 746 5500 or blackbox com BLACK BOX About Black Box Black Box provides an extensive range of networking and infrastructure products You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all support
8. File W3 File W4 File M5 File W6 File n7 File N8 SL Figure 4 49 Menu Configuration Open screen Java Tool 1 Select Administration gt Activate Configuration during on line mode in the task area 2 Select the required configuration 3 Load the configuration by pressing the Activate button Page 94 724 746 5500 blackbox com Chapter 4 Configuration Administration Activate Configuration on Switch Active Contig Name Su Fue 989988278589 Figure 4 50 Menu Administration Activate Configuration on Switch screen 4 9 4 Saving Configurations External You can save created configurations as a file so that they will be independent of the matrix and transportable You have the following possibility to access the menu Figure 4 51 Java icon 1 Select File Save As in the menu bar 2 Select the directory of the configuration on your storage medium where it will be saved NOTE Configurations are always saved in a file with the ending dtc 724 746 5500 blackbox com Page 95 Chapter 4 Configuration file Edt w h 2 a Jd o XOB s 22 33 M Switch Console ta CPU Assignment Real to Virtual Consolo Vertual to Real CPU Lookin G Arbeitsplatz id SY8 C ia DVOICD RVELaufewrk D d Dokumertition nt Doisener Z File Name SWITCH O defaut Files of Type dic Figure 4 52 Menu File Save As screen 4 9 5 Loading Confi
9. Select Configuration 3 Select Switch Connect in the menu bar and enter the IP address of the matrix and the name and password for user authorization 4 Select Administration Activate Configuration in the task area and select the storage location that you selected above Ui Use the Activate button to open the selected configuration within the matrix The connection and the open tab will close and the matrix will restart NOTE During the activation of a configuration the matrix is temporarily not available 724 746 5500 blackbox com Page 55 Chapter 4 Configuration 4 2 3 Control via Serial Interface RS232 Figure 4 7 RS 232 icon The ServSwitch DKM FX operating system offers various functions for operation via serial interface There are telegrams for switching single or all connections available both unidirectional and bidirectional There are also telegrams for an overall definition of the total switching status and for saving and loading such switching states The ServSwitch DKM FX has an option that provides an echo of all affected switching operations via serial interface or network interface It enables you to track the current configurations of the matrix at any time so you can update your own applications You can also switch ServSwitch DKM FX clones as slaves stacking in parallel via a serial network interface 4 3 Assignment The ServSwitch DKM FX enables you to create a console speci
10. lt Page Down gt Next input field lt Tab gt Previous input field lt Left Shift gt lt Tab gt Next option in selection fields Previous option in selection fields lt gt Switching in selection fields between two conditions EE for example between ON OFF or Y Yes N No P In menus with input fields Save data Enter In menus Select menu item In menus with input fields Cancel data Esc In menus with selection fields Go back to the superior menu Sorting Function You can sort lists and tables in the Java Tool Page 48 724 746 5500 blackbox com Chapter 4 Configuration Table 4 4 Sorting functions Keyboard Function command Sort ID numbers in a descending order or in an ascending order by lt Fl gt pressing the keyboard command twice ID Sort ID names in a descending order or in an ascending order by pressing F2 gt the keyboard command twice Name i Go to the next result in the list of results for the search field Next F3 Go to the previous result in the list of results for the search field Previous F3 Refresh the currently shown list Previous F4 Refresh the currently shown field Refresh F5 Jump between the search field and the list of results Find F6 Password request You have to log in with administrator rights to be able to set configurations Figure 4 3 Login Menu screen Access to the configuration menu requires administrator rights User login
11. 0x00 Table 6 13 Request of CPU input for CON output with a fixed console number Bytes Description Coding 1 Control character Ox1B 1 Server identification Ox5B 1 Command 0x49 2 Total length of telegram 9 bytes binary 0x09 0x00 2 Total number of consoles binary 1 max 0x01 0x00 for Console 1 to 0x11F 0x00 for CONS 287 Consoles 2 rest eds 0x01 0x00 for Console 1 to Ox11F 0x00 for Console 287 Example Request of CPU input for Console 23 with 50 consoles in total Ox1B Ox5B 0x49 0x09 0x00 0x32 0x00 0x17 0x00 Page 114 724 746 5500 blackbox com Chapter 6 Serial Control Table 6 14 Return of CPU input for CON output with a fixed console number Bytes Description Coding 1 Control character Ox1B 1 Server identification Ox5D 1 Command 0x49 2 Total length of telegram 7 bytes binary 0x07 0x00 2 Total number of consoles binary 1 max 0x01 0x00 for console 1 to Ox11F 0x00 for CONS 287 consoles Example Return of CPU 43 for Console 23 with 50 consoles in total Ox1B Ox5D 0x49 0x07 0x00 0x32 0x00 0x17 0x00 Ox2B 0x00 Table 6 15 Connection of CPU input for CON output with a fixed console number Bytes Description Coding 1 Control character Ox1B 1 Server identification Ox5B 1 Command 0x50 2 Total length of telegram 7 bytes binary 0x07 0x00 2 Total number of consoles binary 1 max 0x01 0x00 for Console 1 to 0x11F 0x00 for CONS 287 consoles Example Connection of 43 wi
12. Delete an existing CPU device Cancel Reject changes Save Save changes Java Tool Select Definition CPU Devices in the task area Page 82 724 746 5500 blackbox com Chapter 4 Configuration Figure 4 37 Menu Definition CPU Devices screen You can select between the following buttons Table 4 31 CPU devices buttons Button Function New Create a new CPU device Delete Delete a new CPU device Apply Confirm a created CPU device Cancel Reject changes gt Assign selected extender units gt gt Assign all available extender units lt Remove the selected extender units lt lt Remove all extender units You can select between the following keyboard commands Table 4 32 Keyboard commands Function Keyboard Command Change assignment number of the extender unit upwards lt gt Change assignment number of the extender unit downwards lt gt 724 746 5500 blackbox com Page 83 Chapter 4 Configuration To create a new CPU device proceed as follows 1 Press the New button 2 Select whether a real CPU Create a real CPU or a virtual CPU Create a virtual CPU should be created or a template of an existing CPU should be used Choose template NOTE A template can be used only if there is at least one existing CPU device 3 Press the OK button 4 Determine all parameters that are relevant for the CPU 5 To confirm the new CPU press the Apply button To a
13. PC AT 01012 PO YAKSA i012 PC YAA 01017 PC20 IM OM E 01012 PC YAkS At 01012 PC YAKS AT 01012 PC VASA Switch Console te CPU Adrrinistraton Update Firmware Actvata Configuration Assignment 01014 PC23 GRAFIK OMB 01014 PCIJORAF OM B Figure 5 3 Menu Switch Switch Console to CPU All connected consoles and the associated CPU connections are shown in columns in the working area in this menu NOTE Switching operations can only be performed in on line mode that means an active network connection between the matrix and the Java tool is needed 724 746 5500 blackbox com Page 105 Chapter 5 Operation To set a KVM connection between a console and a CPU double click on the corresponding selection box within the CPU column and select the requested CPU green To set a video connection between a console and a CPU double click on the corresponding selection box within the CPU column and select the requested CPU orange NOTE CPUs whose respective console does not have access rights will not appear in the list You can use the following button to perform a switching operation Table 5 3 Switching button Button Function Send Send effected switching operations to the matrix NOTE By activating the function Auto Send in the left lower corner of the working area switching operations will be done immediately without confirmation by pressing the Send button Additionally the menu offers the possibil
14. as follows 1 Select a console in the CON devices list 2 Open the CPU Access Control tab 3 Assign new access rights by using the right mouse button or the respective keyboard commands see below 4 Confirm the configuration by pressing the Apply button NOTE Once created a new user automatically receives full access to all available CPUs You can select between the following keyboard commands Table 4 37 Keyboard commands Function Keyboard Command Add CPU to Full Access list Es Add CPU to Video Access list v Add CPU to No Access list lt N gt 4 8 2 Mouse and Keyboard From this menu you can set the OSD configuration for mouse and keyboard You can access the menu via OSD or Java Figure 4 41 OSD and Java icons Page 88 724 746 5500 blackbox com Chapter 4 Configuration Table 4 38 Mouse and keyboard settings Field Selection Horizontal speed 1 x 1 9 Vertical speed 1 x 159 Double click 100 800 Keyboard layout Region Video mode resolution Variable or specific Description Adjusts the horizontal mouse speed 1 slow 9 fast default value 4 Adjusts the vertical mouse speed 1 slow 9 fast default value 5 Adjusts the time slot for a double click default value 200 ms Set the OSD keyboard layout according to the keyboard you are using default German DE Resolution that is used when opening OSD NOTE The mouse and keyboard settings are consol
15. ccn cen tert esas 90 Page 8 724 746 5500 blackbox com Table of Contents Chapter Page 4 9 2 Saving of Configurations Internal sss 91 4 9 3 Loading of Configurations Internal sssssss 93 4 9 4 Saving of Configurations External sss 95 4 9 5 Loading of Configurations External sssss 96 4 10 Export and Import Options sssssssssss 97 IA iresiisssesrcinrinienreresnnnniiirnnnesienini 97 4102 IMport OPIO T 98 4 11 Firmware Update asada te etus 99 b JODOraOIk enana radica 101 Bil Operation via HOtKeYS xi tete delia e tn de 101 544 Direct SWITCHING sostiene arte 101 ALTE AN 102 5 1 3 Addressing of Master and Slave 102 5 1 4 Function Keys F12 F122 ssec teraketeeih 103 5 2 KVM Switching nee 103 5 3 Serial Interface 106 5 4 Power On and Power Down Functions ssssme 107 sr MMES cmm 107 S EAM CLINMER 107 54 3 POWOI DOWN aiite ind eate eve ae doen a 107 6 sSenal CON Olarte taht a ee tU ME cci EE EE ELI 108 7 Troubleshooting a eret s 120 FAY AA tessile teat eed Ra iue 120 7 2 Video Interference eeeeeeieeeieeiiseirerieeriseiisrisrirsrrrerinerrerren 120 7 3 Fans Malfunction sesasine 120 7 4 Power Supply Units Malfunction sss 121 Z5 NetWork EMO unitat lle CERA ERR 121 7 6 ServSwitch DKM F
16. connection required e via a media control network or serial connection required 5 1 Operation via Hotkeys 5 1 1 Direct Switching The direct switching by hotkeys on a keyboard is the fastest way for a user to switch at his console between different CPUs He can switch video keyboard and mouse or only video Direct Switching of Video Keyboard and Mouse 1 Start Command Mode with the hotkey For control the LEDs Shift and Scroll flash at the keyboard if Command Mode is activated 2 Enter the index number of the new CPU from the list of favorites and confirm with Enter At the same time the Command Mode is closed and the console is connected to the new CPU with complete control NOTE For best switching time use identical mice keyboards and monitors This contributes to a smooth and delayless direct switching of the matrix Direct Switching of Video 1 Start Command Mode with the hotkey For control the LEDs Shift and Scroll flashes at the keyboard if command mode is activated 2 Enter the index number of the new CPU from the list of favorites and confirm with Space At the same time the Command Mode is closed and the console is connected to the new CPU with video only 724 746 5500 blackbox com Page 101 Chapter 5 Operation NOTE You can only use the hotkeys to switch to unused and allowed CPUs Hotkeys are only supported if neither Enable User Login nor Enable User ACL is selected and the
17. four pairs of 26 8 AWG wires Connects according to EIA TIA 568 B 1000BASE T NOTE You can use use type 26 8 AWG flexible cables patch cables but the maximum possible extension distance is cut in half Table 1 2 Maximum acceptable cable length Cable Type Distance CATx 24 AWG installation cable 400 ft 140 m CATx 26 8 AWG patch cable 200 ft 70 m 1 2 2 Fiber NOTE A point to point connection is necessary Operation with multiple patch panels is allowed Routing over active network components such as Ethernet hubs ServSwitch DKM FXes or routers is not allowed Type of Interconnect Cable Table 1 3 Fiber interconnect cable Cable Type Description Single mode 9 um deep 9 TH In house patch cable EFNO92 Two fibers 50 um Multimode sDspim In house patch cable EFN6020 Two fibers 62 5 um Multimode 62 5 pm In house patch cable EFN116 LCLC NOTE Only use single mode cables for fiber connections that are based on 3G SFPS Page 12 724 746 5500 blackbox com Chapter 1 Specifications Table 1 4 Maximum acceptable fiber cable length Cable Type Distance Single mode 9 um 32 800 ft 10 000 m Multimode 50 um OM3 3280 ft 1000 m Multimode 50 um 1300 ft 400 m Multimode 62 5um 650 ft 200 m NOTE If you use single mode SFPs with multimode fiber optic cable you can double the maximum acceptable cable length Type of Connector The fiber cable uses LC connectors 1 2 3 Coaxia
18. internal matrix memory proceed as follows 1 Select File gt Upload to in the menu bar 2 Enter the IP address of the matrix your user name and your password and select the storage location where the configuration will be saved default or configO1 configO08 3 Press the OK button to confirm Page 92 724 746 5500 blackbox com Chapter 4 Configuration ie gos Swen 2 Damo XO ss 6 aa Switch Console to CPU Assignment Real to Virtual Consolo Virtual to Real CPU CPU Devices CON Devices Figure 4 47 Menu File Upload to screen 4 9 3 Loading of Configurations Internal Previously saved configurations are loaded in this menu You have the following possibilities to load configurations from files mjo OSD JAVA Figure 4 48 OSD and Java icons In Active the currently loaded configuration is displayed In addition to the default configuration you can load up to eight further configurations Select the configuration to be loaded from eight personalizable configurations and the default settings The selected configuration will be immediately loaded and displayed in the menu as Active The previously active configuration is deleted 724 746 5500 blackbox com Page 93 Chapter 4 Configuration OSD 1 Select Configuration Open in the main menu 2 Select the desired configuration 3 Load the configuration by pressing the Enter key Default File M File 12
19. is mandatory 724 746 5500 blackbox com Page 49 Chapter 4 Configuration Table 4 5 Menu login parameters Field Input User admin Password admin NOTE For security reasons change the administrator password as soon as possible 4 2 2 Control via Java Tool t JAVA Figure 4 4 Java icon Requirements If you want to use the Java tool you need these items e Computer with an executable Java tool and an installed Java Runtime Environment JRE version 1 6 or higher e Java Tool software e Available network connection between the Java tool and the ServSwitch DKM FX NOTE Contact your system administrator concerning JRE and network connection Installation of the Java Tool The Java tool is available as a single executable program file that does not require a separate installation Copy the tool after receiving the file to a directory on your computer NOTE If you do not have a Java tool contact Black Box Technical Support at 724 746 5500 or info blackbox com Computer Connection to the ServSwitch DKM FX NOTE For a direct connection between the computer and ServSwitch DKM FX use a cross wired network cable For a connection between the computer and ServSwitch DKM FX via switch or hub use a straight pinned network cable Page 50 724 746 5500 blackbox com Chapter 4 Configuration Connect the network cable to the RJ 45 ports of the computer and CPU board of the ServSwitch DKM FX
20. master matrix that has the connection to the slave matrix Left Shift Left Shift m optional 1 2 Enter Page 102 724 746 5500 blackbox com Chapter 5 Operation 2 Switching to the CPU Port 23 of the slave matrix Left Shift Left Shift s 2 3 Enter NOTE The selected master slave mode is permanently activated until another mode is manually activated This means that if you select s for example all prospective commands will be sent to the slave but not if the Command Mode is left in the meantime 5 1 4 Function Keys lt F1 gt lt F12 gt In Command Mode you can retrieve the Macros 1 12 with the function keys lt F1 gt lt F12 gt of the connected standard keyboard instead of the special macro keyboard The deposited command sequence for the appropriate function key is executed and Command Mode is left immediately By using s or lt S gt and m or M before you key in other commands you can select whether the command sequence should be executed for the master or the slave NOTE The chosen control level remains selected only if the switch remains in Command Mode 5 2 KVM Switching To switch using the ServSwitch DKM FX use OSD or Java Figure 5 1 OSD and Java icons 724 746 5500 blackbox com Page 103 Chapter 5 Operation OSD Select Switch in the main menu CPU Devices 1 CON CPII Data 01010 CPU 010123615 10
21. number of HID devices allowed To support other USB non HID devices such as scanners Web cams or memory devices choose our devices with transparent USB support 1 1 3 RJ 45 Network CATx device communication requires a 1000BASE T connection Pin the cable according to EIA TIA 568 B 1000BASE T standard with RJ 45 connectors at both ends All four wire pairs are used in both directions The cabling is suitable for full duplex operation For the cable connection to a source computer CPU use a cross pinned network cable Page 10 724 746 5500 blackbox com Chapter 1 Specifications 1 1 4 RS 232 Serial The communication takes place with a transmission speed of up to 115 2 kbps regardless of the file format The transmission takes place with eight data bits and a stop bit but without a parity bit Limited hardware handshake DSR is possible 1 1 5 RJ 45 Interconnect CATx device communication requires a 1000BASE T connection Connector wiring must comply with EIA TIA 568 B 1000BASE T with RJ 45 connectors at both ends All four wire pairs are used 1 1 6 Fiber SFP Type LC Interconnect Fiber device communication is performed via Gigabit SFPs connected to suitable fibers fitted with LC connectors see Section 1 2 2 NOTE The correct function of the device can only be guaranteed with SFPs provided by Black Box CAUTION SFP modules can be damaged by electrostatic discharge ESD Follow ESD handling precaution
22. that summarizes several physical extenders to switch more complex console systems via matrix CON Timeout Matrix function that allows an automatic disconnect of the console from the connected CPU after a predefined time Console ACL Console ACL Access Control List is a list that shows the respec tive switching rights for the various consoles CPU Auto Connect Matrix function that allows an automatic connection establishment between the own console and a random available CPU CPU Device Logical term that summarizes several physical extenders to switch more complex CPU systems via matrix CPU Timeout Matrix function that allows the user to disconnect after a predefined period of time of inactivity from the respective CPU EXT Unit Part or extender board of a CON or CPU unit with a connection to the matrix A CON or CPU unit can consist of several EXT devices Force Connect Matrix function that allows a user to switch with his own console to a CPU that is already used This enables the user to take keyboard and mouse control The connected console loses K M control but keeps video Force Disconnect Matrix function that allows to switch with the console to a CPU that is already used This enables the user to take KVM control The connected console loses complete KVM control Java Tool Java based control and configuration tool for the ServSwitch DKM FX matrix Page 126 724 746 5500 blackbox com
23. tool contains its own support function This ServSwitch DKM FX manual only describes how to find and open the appropriate menus in the Java tool For further operation use the support function of the tool Page 52 724 746 5500 blackbox com Chapter 4 Configuration You can activate or deactivate the integrated help texts in the working area of the Java tool by checking the box in the upper right corner Mouse Control You can select between the following mouse commands Table 4 6 Mouse commands Function Mouse command Menu selection marking Left mouse button Open function specific selection menus Double click the left mouse button Open content specific selection menus Right mouse button Keyboard Control You can select between the following keyboard commands Table 4 7 Keyboard commands Function Keyboard command Cursor to the left Cursor Left Cursor to the right Cursor Right Line up Cursor Up Line down Cursor Down Previous page in input or status menus with more than one page Page Up Next page in input or status menus with more than one page Page Down Next field in input menus Tab Previous field in input menus Left Shift 4 Tab Switching in selection fields between two conditions checkmark or not Space Open already marked fields with editing or selecting capablility In menus data saving Enter Menu item selection Leave tables Ctrl Ta
24. user is logged in the OSD 5 1 2 Scan Mode The Scan Mode can show video signals of the different CPUs fast and without delay and switch continuously using the hotkey Switching between two video signals can even take place within one frame 1 Start command mode with the hotkey For control the Shift and Scroll LEDs flash at the keyboard if command mode is activated 2 Press the Left Shift gt key and hold it down You can now enter the index numbers of the various CPUs from the list of favorites with the keyboard and immediately switch to the video signal of the respective CPU after entering the index number 3 Leave Scan Mode by pressing Left Shift Esc NOTE For optimal results use identical resolutions This contributes to a smooth and delay free scan mode function 5 1 3 Addressing Master and Slave The ServSwitch DKM FX can be cascaded in two steps You can optionally send the commands including opening the OSD to the master or the slave matrix Whenever command mode is activated you can select by a m or a s if all the following commands should be handled in the master or in the slave matrix OSD Access e OSD access to the master matrix lt Left Shift gt lt Left Shift gt lt m gt optional lt o gt e OSD access to the slave matrix Left Shift Left Shift s o Example Switching to the CPU Port 23 of the slave matrix 1 Switching to the CPU port e g 12 of the
25. 0129195 EXT 10129195 010129202 EXT 10129202 010129229 EXT 10129229 E e 3 co mmm xxx i m e 5 e e N Chapter 4 Configuration Select Configuration gt EXT Units in the main menu Figure 4 33 Menu Configuration EXT Units screen You can select between the following buttons Table 4 27 Extender EXT units settings Button New Edit Delete Cancel Save Function Create an extender unit Edit an existing extender unit Delete an existing extender unit Reject changes Save changes 724 746 5500 blackbox com Page 79 Chapter 4 Configuration The settings for the tab OSD Data are described in Section 4 8 2 Java Tool Select Definition EXT Units in the task area Figure 4 34 Menu Definition EXT Units screen You can select between the following buttons Table 4 28 OSD settings Button Function New Create a new extender unit Delete Delete an existing unit Apply Confirm changes of an extender unit Cancel Reject changes Page 80 724 746 5500 blackbox com Chapter 4 Configuration 1 To create a new extender unit press the button New 2 Select whether a template of an existing extender unit Choose extender as template a template of an predefined extender type Choose extender type or no template None should be used 3 Press the OK button 4 Set all relevant parameters for the extender unit 5 Press the Appl
26. 09 CPU 010123955 01001 CPU 010125 E2321 01008 CPU 010129250 Figure 5 2 Menu Switch screen The following information is shown in this menu Table 5 1 Menu switch Field Description CON device Assigned physical extender unit CON unit CON assigned Virtual CON device that is assigned to the real CON device CPU connected Currently connected CPU device CON status Current connection status CON device EXT list List of all available physical extender units CON units CPU device Assigned physical extender unit CPU unit CPU assigned Real CPU device that is assigned to a virtual CPU device CON connected Currenlty connected CON device CPU status Current connection status CPU device EXT list List of all available extender units CPU units Page 104 724 746 5500 blackbox com Chapter 5 Operation You can select from the following switching functions Table 5 2 Switching functions Function Keyboard Command Set a video only connection Space Set a KVM connection Enter Set a KVM connection in private mode video sharing disabled lt Shift gt lt Enter gt Disconnect own CON device from CPU device lt Backspace gt Java Tool Select Switch gt Switch Console to CPU in the task area 0 2 Switch Console to CPU Console 04090 CPU anuet 01012 PC YAKS AT 01012 PC YAKSHAT 01012 PCYAKS AL 01012 PCYARS AI 01012 PC VANDAL 01012 PO YAKB AT 1012 PC YAKS AT 01012 PC YARBAT 0101 SKYPE
27. 4 746 5500 blackbox com Page 35 Chapter 2 Overview Figure 2 18 Menu status firmware Table 2 18 Menu status firmware Field Description Name Description of the modules Type Type number Ports Number of ports Version Complete description of the firmware version Date Date of the firmware version Status Module status Page 36 724 746 5500 blackbox com Chapter 2 Overview Java Tool 1 Select Status Slot Table in the task area e Edm Swich Je 9 X Switch Console to CPU Adreenists abon Update Firmware Activate Configuration Assignment Real to Virtual Console Virtual to Res CPU Figure 2 19 Menu Status Slot Table 2 To read out the firmware status and store it locally file extension dtf select Switch gt Save Firmware Status to File 3 To read out the overall status of the ServSwitch DKM FX and store it locally file extension zip select Switch gt Save Status to File The various modules can expanded and retracted in the column Name by clicking with the left mouse button on the plus or minus symbols to get a better overview By clicking on the plus resp minus symbol in the upper right corner of the working area you can expand and retract all module information with one click at the left mouse button 2 7 Trace Function All events for example activities and switching operations of the ServSwitch DKM FX are logged and displayed in this menu This function is
28. 5500 blackbox com Page 25 Chapter 2 Overview Table 2 8 Status LEDs on the CPU board Number LED Status Description White CPU board is in registration process Blue flashing Registration at the matrix is started 1 Status 1 Red flashing Registration is in progess Green flashing Operating condition Green CPU board de registered White CPU board is in registration process 2 Status 2 Red flashing Registration at the matrix is started Off Operating condition NOTE Because of variations in the LED type white may also appear as light purple or light blue Page 26 724 746 5500 blackbox com Chapter 2 Overview o 1 aa e Y J Oe 25 BSAS ARANA AS 29 KO J oJ BB 99 EB PA MA a a C e CATX SFP fiber SFP coax Figure 2 7 LEDs on the I O boards 724 746 5500 blackbox com Page 27 Chapter 2 Overview Table 2 9 Status LEDs on the I O boards Number LED Status Light blue Red flashing 1 Status 1 Green flashing Green 2 Status 2 Blue flashing Red flashing CATx Description 1 0 board in boot process 1 0 board in registration process Operating condition I O board registered at the matrix 1 0 board de registered locking pin pulled out 1 0 board in boot process 1 0 board in registration process Operating condition communication active with CPU board active 1 0 bo
29. ACX048 ACXIO8 C ACX288 CTL ACXO80 PS ACX080 ACXIO8 SM ACXSFPC ACX160 PS lt gt BLACK BOX ACX160 ACXIO8 SPF ACXSFPS ACX288 PS NETWORK SERVICES ACX288 Provides flexible and super fast crosspoint switching of Full HD video in KVM enterprises Customer Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 Support FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax Information 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks and ServSwitch is a trademark of BB Technologies Inc Mac is a registered trademark of Apple Computer Inc IBM is a registered trademark of International Business Machines Corporation Java is a registered trademark of Oracle Corporation TOSLINK is a registered trademark of Toshiba Corporation Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners Page 2 724 746 5500 blackbox com FCC and IC RFI Statements NOM Statement FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accord
30. O seconds for no timeout default O seconds Period of inactivity after which a user is automatically logged out from the OSD at this console The timer is not active as long as the OSD is open Select O minutes for no timeout default O minutes 724 746 5500 blackbox com Page 65 Chapter 4 Configuration OSD Select Configuration Access in the main menu Figure 4 19 Menu Configuration Access screen You can select between the following buttons Table 4 15 Cancel and Save selection buttons Button Function Cancel Reject changes Save Save changes Page 66 724 746 5500 blackbox com Chapter 4 Configuration Java Tool Select System Access in the task area Require uter log to enter OSO rabie CPU Access Control Let for all users rabie CPU Accens Contrai Uet Yor al corales Onconrect conecta vom curet CPU upon opening Pa OSD 0 fpecity ractity ie to qut OD atomica ecity nacio y ime tor tomate user ieu Figure 4 20 Menu System Access screen 4 4 4 Switch The configuration of the switching parameters is set in this menu You have the following possibilities to access the menu Figure 4 21 OSD and Java icons 724 746 5500 blackbox com Page 67 Chapter 4 Configuration You can select between the following settings Field Video Sharing Force Connect Force Disconnect CPU Auto Connect CPU Timeout Keyboard Connect Mouse C
31. SFP Type LC Interconnect s 11 TAF SDI Intterconnect siu eee eret tenta 11 1 2 Interconnect C apl Eiaeia aonni tesi resa ir teu ede 11 A T P 11 A tL A AUN E uen 12 T23 CO adn 13 13 Supported Peripherals scssi a tte ouibus 14 1 4 Connector Pinouts sssssssssse emnes 14 TAT PU BOSE sn bene Vae te b Ea oru t epe ED EY 14 1 4 2 1 0 BOMA CAD T 16 143110 Board SEP ide e ette iaa 16 1 4 4 1 0 Board SDi seepra iiaee e 16 1 5 Powet Supply nitet d er eripe ee sette edid 17 1 6 Environmental Conditions ssssssse e 17 A REI 17 1 8 Shipping WIG zs crece etn tee dtt 17 PES SEE 18 e tectis eem tb ie 18 24 1 Application 18 2 12 Access OPU Eanan anar tipa 18 2 2 System Overview ssssssssssssseeeeeeeeeeneneeneeennnn 19 2 3 AvallablePrOGUCts eerie cir ictor N 20 2 4 What s Included ssssssssssse m 20 PELNBIUSRU S 21 2 5 1 ServSwitch DKM FX 288 Port ssssssssssees 21 2 5 2 ServSwitch DKM FX 160 Port ereere 22 2 5 3 ServSwitch DKM FX 80 Port eeren 23 2 5 4 ServSwitch DKM FX 48 Port sssssssse e 24 724 746 5500 blackbox com Page 7 Table of Contents Chapter Page 2 6 Diagnostics arid Status econtra tp tete 24 2 6 1 Status LEDs 24 AN POr SUAS EE EET Tm 30 2 6 3 Network Status sss 33 2 6 4 Firmware Status ri
32. Start of the Java Tool Open the Java tool by a double click on the program icon or use the Enter key on the keyboard Connection to the ServSwitch DKM FX NOTE Administrator rights are required 1 Open the Java tool 2 Select Switch Connect in the menu bar 3 Enter the IP address in the popup input field according to the network configuration of the ServSwitch DKM FX see Section 4 2 3 4 Enter the user name and password for the ServSwitch DKM FX see Section 4 4 1 5 Confirm your inputs with the button OK or reject with Cancel fie fon geh 2 ja o9 xem We es aa Switch Consola ta CPU Assignment Resa to Viral Consola Virtual fo Rial CPU System System Data Acto ID Access n Network Figure 4 5 Menu Connection screen 724 746 5500 blackbox com Page 51 Chapter 4 Configuration Menu structure file Ede Eten 2 eh o xb PF 22 313 e Switch Console te CPU Assignment Real to Vitaal Console Virtual to Real CPU CPU Devices CON Dewces Figure 4 6 Example menu view system switch The menu structure of the Java tools is subdivided into various sections Menu bar top line Toolbar second line Tab bar third line Task area left menu section Working area right menu section e Status bar bottom line section Operating Instructions The operation of the Java tool is intuitive and corresponds to the user interface of common operating systems The Java
33. X Failure sssssem m 121 FD BIapk SQFeebi ibas 122 7 8 Contacting Black Box 122 7 9 SHIPPING ANG Packag ngx si atero bis intet ERR 123 Appendix GloSSaly xcti eth rtt ita 124 724 746 5500 blackbox com Page 9 Chapter 1 Specifications 1 Specifications 1 1 Interfaces 1 1 1 DVI D Single Link The video interface supports the DVI D protocol All signals that comply with DVI D single link standard can be transmitted This includes for example monitor resolutions such as 1920 x 1200 60 Hz Full HD 1080p or 2K HD up to 2048 x 1152 Data rate is limited to 165 MPixel s 1 1 2 USB HID Devices with USB HID interface support a maximum of two devices with USB HID protocol Each USB HID port provides a maximum current of 100 mA Keyboard Compatible with most USB keyboards Certain keyboards with additional functions may require custom firmware to operate Keyboards with an integral USB Hub Mac keyboards for example are also supported Mouse Compatible with most 2 button 3 button and scroll mice Other USB HID devices The proprietary USB emulation also supports certain other USB HID devices such as specific touchscreens graphics tablets bar code scanners or special keyboards Support cannot be guaranteed however for every USB HID device NOTE Only two USB HID devices are supported concurrently such as keyboard and mouse or keyboard and touchscreen A hub is allowed but it does not increase the
34. a 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas 724 746 5500 blackbox com Page 3 NOM Statement 10 Til 12 13 14 15 16 Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del
35. ally known as AES3 used for carrying digital audio signals between devices CATx Any CAT5e CAT6 CAT7 cable CGA The Color Graphics Adapter CGA is an old analog graphics standard with up to 16 displayable colors and a maximum resolution of 640 x 400 pixels Component Video The Component Video YPbPr is a high quality video standard that consists of three independently and separately transmittable video signals the luminance signal and two color difference signals Composite Video The Composite Video is also called FBAS and it is part of the PAL TV standard CON Unit Component of a ServSwitch DKM FX or media extender that connects to the console monitor s keyboard and mouse optionally also with USB 2 0 devices CPU Unit Component of a ServSwitch DKM FX or media extender that connects to a source computer CPU DDC The Display Data Channel DDC is a serial communication interface between a monitor and a source computer CPU It enables data exchange via monitor cable and automatic installation and configuration of a monitor driver by the operating system Dual Access A system that operates a source computer CPU from two consoles Dual Head A system with two video connections Dual Link A DVI D interface for resolutions up to 2560 x 2048 by signal transmission of up to 330 MPixel s 24 bit DVI Digital video standard introduced by the Digital Display Working Group h
36. ance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada Normas Oficiales Mexicanas NOM Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futur
37. ard de registered locking pin pulled out mm e e 1 1 9 2 2 n m 0 3 I J n SFP fiber SFP coax Figure 2 8 Ports status LEDs on the I O boards Table 2 10 Port status LEDs on the I O boards Number LED Status Off 1 Link status green Flashing On Off 2 Link status orange Flashing On Description Port not activated Port activated no connection via interconnect cable Connection via interconnect cable OK data traffic active Port not activated Port activated no connection via interconnect cable Connection via interconnect cable OK data traffic active Page 28 724 746 5500 blackbox com Chapter 2 Overview Figure 2 9 Status LEDs on the fan tray Table 2 11 Status LEDs on the fan tray Number LED Status Description 1 Status 1 green On Operating condition Off Operating condition 2 Status 2 blue On Error indication Off Hot swap option deactivated 3 Hot swap blue On Hot swap option activated 123 Figure 2 10 Status LEDs on the power supply unit ACX288 PS or ACX160 PS 724 746 5500 blackbox com Page 29 Chapter 2 Overview Table 2 12 Status LEDs on the power supply unit ACX288 PS or ACX160 PS Number LED Status Description 1 AC input OK green On Operating condition 2 DC output OK green On Operating condition Off Normal temperature 3 O T yellow On High temperature Figure 2 11 Status LEDs on the power supply unit ACXO80 PS
38. b Jump from tables into the next field 724 746 5500 blackbox com Page 53 Chapter 4 Configuration Table 4 7 Continued Keyboard commands Function Keyboard command Leave tables Ctrl Left Shift e Jump from tables into the previous filed Tab Open content specific selection menus Right mouse button NOTE Various functions within the menus in the menu bar can be executed with the provided keyboard commands for example press Ctrl S to exe cute Save that are listed to the right of the respective menu item Reload Options The information shown in the Java tool can be reloaded in different ways Via F5 key on the used keyboard Via Edit gt Reload in the menu bar Via Reload Symbol in the symbol bar Context Function The Java tool offers several context functions that support a user friendly and effective operation of the tool The context functions are described in the respective chapters To execute a context function use the right mouse button on the corresponding field and select the desired function Sorting Function Lists and tables in the Java tool offer a sorting function for fast and smooth search 1 For ascending sort status use the left mouse button once to click into the header of the column you want to sort The sort status is indicated by an arrow that points upwards 2 For descending sort use the left mouse button twice to click on the header of the c
39. ccess a new CPU via matrix an assignment of one or more CPU type extender units is required Proceed as follows 1 Select the new CPU in the CPU devices list 2 Select one or more extenders in the Extender available list 3 Perform the assignment by pressing the button To assign all available extenders to the CPU press the gt gt button The assignments are displayed in the Extender assigned list 4 Confirm the assignment by pressing the Apply button To remove an extender assignment proceed as follows 1 Select a CPU in the CPU Devices list 2 Select one or more extenders in the Extender assigned list 3 Remove the assignment with the button To remove all existing assignments press the button 4 Confirm the removal with the Apply button 4 8 Console Settings You can perform the following console settings 4 8 1 CON Devices New CON devices are created in this menu including access rights and assignment to extenders Page 84 724 746 5500 blackbox com Chapter 4 Configuration You can access the menu via OSD or Java Figure 4 38 OSD and Java icons You can select between the following settings Table 4 39 CON devices settings Field Selection Description ID Text ID of the CON unit see Section 4 4 2 Name Text Name of the CON device Virtual Activated Create new CON devicd as a virtual one device Deactivated Function not active default Activated Allow user login at this CON d
40. cess list lt V gt Add CPU to No Access list lt N gt 4 6 Extender Settings All extender units are managed in this menu This also contains the creation of new extender units and the deletion of existing extender units The extender unit describes the connection of a physical extender to the matrix Every extender board with a direct cable connection to the matrix is recognized as an extender unit Dual head KVM extenders will be recognized as two independent extender units NOTE KVM extenders automatically create extender units inside the matrix 724 746 5500 blackbox com Page 77 Chapter 4 Configuration To access the menu use OSD or Java Field Name Fixed Port Figure 4 32 OSD and Java icons Selection Text Text Activated Deactivated 1 288 depending on the matrix Table 4 26 OSD settings Description Numerical value of the extender ID KVM extenders ID is provided by extender unit serial no and cannot be changed Name of the extender unit Create an extender unit with a fixed port assignment default Function not active default Port number of the extender unit Page 78 724 746 5500 blackbox com 010123467 EXT 10123467 ec ee ec E RA ool eo aa mn mmi xx 33 Pr ec m NANI woo DI Rel ene 010123955 ENT 010124202 EXT 010124365 EXT 10123955 10124202 10124365 e e SS 32 e PD m x 010125062 EXT 010129191 EXT 10129191 01
41. cette iia 35 2 7 Trace Function ssssssssssssssssesseeeeeeeneeenneene eere nnns 37 3 AMS Calla tlO Mize E 39 3411 SYSTEM SUD sce m 39 3 2 Example Applications etico lenta 40 3 24 KVM MENIK oiii ters grecs tered 40 3 2 2 VIOEO MINK Cm 41 3 2 3 Parallel Operation Stacking sssssssses 42 3 2 4 Cascada aa 43 Ar Configuratio N veritas 45 4 1 Command MOE coocooccoccccccocconcconononononoonnoonnnonononconnconnnonnnonnninnconcons 45 A ODHONS cotation iteitetetendee E isst pedem 46 4 2 1 Control via OSD ssssssssssssneeeeee 46 4 2 2 Control via Java TOOL ies tede led pes 50 4 2 3 Control via Serial Interface s sss 56 2 3 ASSIM sisi ceteri tee a ed P ede ee 56 4 3 1 Virtual CPU to Real CPU ete 56 4 3 2 Real Console to Virtual Console sss 58 ALA SystemiSettilgs trillado ltda 59 AA System Data aes toin aee d ee iddia cr 59 AA 2 Attomati IDs iuret ltd ie ar tede een 62 AA ACCOSS E E E A E A E EE EE 64 AAA SVV E EET E EA 67 4 4 5 N twork E nennen nnns 70 AAG Date and TIME cis 72 4 5 User Settings cccccceceeceeeeeeccceceeceecaeseceesesaeceeseesaeseeeeeesaesaeseeereats 74 4 6 Extender Settings ect iia ae 77 4 7 CPU Settlhntjss ertet btt espere nds 81 4 8 Console Settings eet ctc ti re Rea 84 4 8 1 CON DEVICES csi a 84 4 8 2 Mouse and Keyboardist 88 4 9 Saving and Loading of Configurations sss 90 49 1 Active Config ratlOn
42. ckbox com Chapter 2 Overview Table 2 5 ACX160 components Number Component 1 Slot for Power Supply Unit 1 2 Slot for Fan Tray 1 3 Slot for Power Supply Unit 2 4 Slot for Fan Tray 2 5 Slot for I O Boards 1 20 6 Slot for Power Supply Unit 3 7 Slot for CPU board 8 Grounding 2 5 3 ServSwitch DKM FX 80 Port E m O AA AAA AAA AAA Figure 2 4 Front view ACX080 Table 2 6 ACX080 components Number Component 1 Slot for fan tray 2 Slot for Power Supply Unit 1 3 Slot for I O Boards 1 10 4 Slot for Power Supply Unit 2 5 Slot for CPU board 6 Slot for air filter 7 Slot for Fan Tray 2 724 746 5500 blackbox com Page 23 Chapter 2 Overview 2 5 4 ServSwitch DKM FX 48 Port 1 2 3 4 5 6 7 Figure 2 5 Front view ACX048 Table 2 7 ACX048 components Number Component 1 Slot for fan tray 2 Slot for Power Supply Unit 1 3 Slot for I O Boards 1 10 4 Slot for Power Supply Unit 2 5 Slot for CPU board 6 Slot for air filter 7 Slot for Fan Tray 2 2 6 Diagnostics and Status 2 6 1 Status LEDs The ServSwitch DKM FX components LED indicators are shown in Figures 2 6 through 2 11 and described in Tables 2 8 through 2 13 Page 24 724 746 5500 blackbox com Chapter 2 Overview Ves MOZO mm o a8 6 o AEN 0 Figure 2 6 CPU board front view 724 746
43. com Chapter 6 Serial Control Example Return input Port 17 for all output ports Ox1B Ox5D 0x46 0x07 0x00 0x11 0x00 Table 6 10 Request of CPU input for CON output Bytes Description Coding 1 Control character Ox1B 1 Server identification Ox5B 1 Command 0x46 2 Total length of telegram 7 bytes binary 0x07 0x00 2 Requested output console 0x01 0x00 for Console 1 to Ox11F 0x00 for Console 287 Example Request of CPU input for Console 23 Ox1B Ox5B 0x47 0x07 0x00 0x17 0x00 Table 6 11 Return of CPU input for CON output Bytes Description Coding 1 Control character Ox1B 1 Server identification Ox5B 1 Command 0x47 2 Total length of telegram 9 bytes binary 0x09 0x00 2 Reatested ouni esde 0x01 0x00 for Console 1 to 0x11F 0x00 Console 287 2 Requested input CPU 0x01 0x00 for CPU 1 to 0x11F 0x00 for CPU 287 Example Return of CPU 34 for Console 23 Ox1B Ox5D 0x47 0x09 0x00 0x17 0x00 0x22 0x00 724 746 5500 blackbox com Page 113 Chapter 6 Serial Control Table 6 12 Connection of CPU input with CON output Bytes Description Coding 1 Control character Ox1B 1 Server identification Ox5B 1 Command 0x48 2 Total length of telegram 9 bytes binary 0x09 0x00 0x01 0x00 for Console 1 to Ox11F 0x00 for 2 Requested console Console 287 0x01 0x00 for CPU 1 to Ox11F 0x00 for 2 Requested CPU CPU 287 Example Connection of CPU 43 with Console 23 Ox1B Ox5B 0x48 0x09 0x00 0x17 Ox00 Ox2B
44. console proceed as follows 1 Press the New button 2 Select Create a real Console to create a real console or a select Create a virtual Console to create a virtual console or select Choose template to use the template of an existing console 3 Press the OK button 4 Determine all parameters that are relevant for the console 5 To confirm a created console press the Apply button To run a created CPU via matrix you need to assign one or more CON units extenders To place an assignment proceed as follows 1 Select the console in the CON devices list to be assigned to an extender 2 Select the extender in the Extender available list to be assigned to the CON 3 Perform the assignment by pressing the gt button To assign all available extenders to the console press the gt gt button The assignments are displayed in the Extender assigned list 724 746 5500 blackbox com Page 87 Chapter 4 Configuration 4 Confirm the assignment by pressing the Apply button To remove an extender assignment proceed as follows 1 Select the console in the CON devices to be modified list 2 Select the extender s in the Extender assigned to be removed list 3 Remove the assignment with the button To remove all existing assignments press the button 4 Confirm the changes by pressing the Apply button To configure the access rights of consoles to CPUs proceed
45. ction between the ServSwitch DKM FX and the Java tool to set an extended configuration see Section 4 2 2 Setup of Extender 1 Connect the CON units to the ServSwitch DKM FX by using the interconnect cables CATx or fiber 2 Connect the CON units to the input devices to be used for example keyboard and mouse 3 Connect the 5 VDC power supply units to the CON units 4 Check the basic function of the CON unit by opening the OSD via hotkey Ui Connect the source computer CPU to the CPU unit of the extender by using the provided connection cables 6 Connect the CPU unit to the ServSwitch DKM FX by using the provided interconnect cables CATx or fiber 724 746 5500 blackbox com Page 39 Chapter 3 Installation 7 If you have a video matrix connect the video source directly to the ServSwitch DKM FX by using the interconnect cables coax fiber 8 Connect the 5 VDC power supply units to the CPU units 9 Start the system 3 2 Example Applications The ServSwitch DKM FX supports a flexible configuration of your system environment For example part of the ServSwitch DKM FX can be configured as a single head workstation part as dual head or quad head or even as a video ServSwitch DKM FX You can also configure KVM and USB 2 0 In addition to the access via OSD by the keyboard connected to the CPU board or an extender CON unit you have the following access options e via Java Tool via serial interfac
46. e A connection to common media controls is possible too Sections 3 2 1 through 3 2 5 describe typical installations of the ServSwitch DKM FX 3 2 1 KVM Matrix In single head mode up to 288 ports can be used either as an input or as an output port depending on components and equipment At the same time all users have non blocking access user access is not limited by the activities of another user Page 40 724 746 5500 blackbox com Chapter 3 Installation 2 3 4 3 35 E EE EN Ea Figure 3 1 KVM using ServSwitch DKM FX application Table 3 1 Single head KVM matrix components Number Description 1 Source computers CPU CPU units Interconnect cable ServSwitch DKM FX CON units oO juj mB5jul N Consoles monitor keyboard mouse If you have a single head console you can also access a dual head or quad head console However you can control the system only at Monitor 1 Any signal source can be switched to any number of monitors that will show the video signal at the same time Even optional audio can be switched 3 2 2 Video Matrix If you use the ServSwitch DKM FX as a video matrix it can switch up to 288 input ports to up to 288 output ports depending on components and equipment 724 746 5500 blackbox com Page 41 Chapter 3 Installation um 1 2 3 2 4 Figure 3 2 Video using ServSwitch DKM FX application Table 3 2 Video matrix components Number Descripti
47. e should contain the following items If anything is missing or damaged contact Black Box Technical Support at 724 746 5500 or info blackbox com e 1 ServSwitch DKM FX ACX048 ACX080 ACX160 or ACX288 1 power cord per built in power supply unit e 1 DKM FX controller card e 1 serial control cable e 1 set of mounting accessories e This users manual in PDF format and Java tool on CD ROM Page 20 724 746 5500 blackbox com Chapter 2 Overview e 1 cross wired CATx network cable 2 5 Device Views In Sections 2 5 1 through 2 5 5 Figures 2 2 through 2 5 illustrate the ServSwitch DKM FX chassis models Tables 2 4 through 2 8 describe their components 2 5 1 ServSwitch DKM FX 288 Port 0 AAAA AAA Ahhh Pur AAAA PROP fue PUR 0 12 3 4 56 78 Figure 2 2 Front view ACX288 724 746 5500 blackbox com Page 21 Chapter 2 Overview Table 2 4 ACX288 components Number Component 1 2 3 Slot for Power Supply Unit 1 Slot for Fan Tray 1 Slot for Power Supply Unit 2 Slot for Fan Tray 2 Slot for I O Boards 1 36 Slot for Power Supply Unit 3 Slot for CPU board Grounding 2 5 2 ServSwitch DKM FX 160 Port ae 12 3 4 56 7 Figure 2 3 Front view ACX160 00 Page 22 724 746 5500 bla
48. e specific You can set them separately for every console OSD Select Configuration EXT Units in the main menu 010123614 EMT 10123614 010123615 EMT 10123615 8 010129229 EXT 10129229 Figure 4 42 Menu Configuration EXT Units screen 724 746 5500 blackbox com Page 89 Chapter 4 Configuration You can select between the following buttons Table 4 39 Buttons Button Function Cancel Reject changes Save Save changes Java Tool Select Definition EXT Units in the task area NOTE Set mouse and keyboard settings using the OSD Data tab Real to Virtual Consolo Virtual to Real CPU Figure 4 43 Menu Definition EXT Units screen 4 9 Saving and Loading Configurations You can set the following configurations 4 9 1 Active Configuration Use the OSD button to access the menu OSD Figure 4 44 OSD button Page 90 724 746 5500 blackbox com Chapter 4 Configuration Select Configuration Save in the main menu By selecting this menu item the active configuration of the matrix is saved to the permanent matrix memory By default the last configuration that has been saved in this way will be restored after the matrix restarts NOTE Changing or saving configurations blocks the matrix memory and freezes all OSD menus for a few seconds The switching connections are not affected by this freeze If you select Auto Save within the system settings it will automatical
49. ed by free live 24 7 Tech support available in 30 seconds or less Copyright 2011 Black Box Corporation All rights reserved Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any third party trademarks appearing in this manual are acknowledged to be the property of their respective owners ACX048 version 1 724 746 5500 blackbox com
50. es monitor keyboard mouse and other peripheral devices to various sources computer CPU In a maximum configuration up to 288 independent ports can be defined and Switched either as a console or a CPU The ServSwitch DKM FX is mainly specified for the use with extenders that are able to transmit video KVM and USB 2 0 signals You can also use it as a video matrix For the connection between the ServSwitch DKM FX and the peripheral devices such as KVM extenders or video sources you can use CATx fiber or coaxial cables The ServSwitch DKM FX serves as a repeater You can place it up to 6 2 miles 10 km from the consoles and 6 2 miles 10 km from the sources 2 1 2 Access Options You have the following options to access the ServSwitch DKM FX for configuration and operation Table 2 1 Access options Access option Symbol osp w 0 9 Java tool Me E gt lt gt Serial interface RS232 Page 18 724 746 5500 blackbox com Chapter 2 Overview 2 2 System Overview A ServSwitch DKM FX system consists of a ServSwitch DKM FX and for KVM applications one or more CPU units CON units The ServSwitch DKM FX is connected to the CPU units CON units by interconnect cables or is connected directly to the video devices when used as a video matrix The CPU units connect directly to the sources computer CPU using the included cables Monitor s keyboard and mouse connect t
51. evice Allow login Deactivated Function not active Activated Force user login at this CON device Force login Deactivated Function not active OSD Select Configuration CON Devices in the main menu 31000 CPU OL Figure 4 39 Menu Configuration CON Devices screen 724 746 5500 blackbox com Page 85 Chapter 4 Configuration You can select between the following buttons Table 4 34 CON devices buttons Button Function New R Create a real console New V Create a virtual console Edit Edit an existing console Delete Delete an existing console Cancel Reject changes Save Save changes Java Tool Select Definition CON Devices in the task area 2 89882889 Figure 4 40 Menu Configuration CON Devices screen Page 86 724 746 5500 blackbox com Chapter 4 Configuration Table 4 35 Menu configuration CON devices buttons Button Function New Open a new CON device Delete Delete a new CON device Apply Confirm a created CON device Cancel Reject changes gt Assign selected extender units gt gt Assign all available extender units lt Remove the selected extender units lt lt Remove all extender units You can select between the following keyboard commands Table 4 36 Keyboard commands Function Keyboard Command Decrease assignment number of the extender unit lt gt Increase assignment number of the extender unit lt gt To create a new
52. f K M control by keyboard event key will be lost Function not active default Activate request of K M control by mouse event Function not active default Page 68 724 746 5500 blackbox com Chapter 4 Configuration Table 4 16 continued Switch settings Field Selection Description Period of inactivity of a connected console after which K M control can be requested by other consoles connected to the CPU 0 999 NOTE Set 0 for an immediate transfer in real time Release Time seconds Only one console can have keyboard and mouse control at the same time The other consoles that are connected to the same CPU have a video only status default value 10 seconds NOTE If the options Keyboard Connect and or Mouse Connect are activated the Release Time condition must be met until a new user gains control OSD Select Configuration Switch in the main menu Switch Cancel Save Figure 4 22 Menu configuration System 724 746 5500 blackbox com Page 69 Chapter 4 Configuration Table 4 17 Cancel and Save selection buttons Button Function Cancel Reject changes Save Save changes Java Tool Select System Switch in the task area Algar shared video accen lo CPU Enforce fl KVM accent to CPU other coriooles ntan vides Entorce f KVM accen to CPU other coraoter are dieconnected Connect to next swinicie CPU requres veytoard or mouse 0 Specify nachiy penod st curre
53. ff unit ServSwitch DKM FX cable break CPU CON unit off line CPU CON and the CPU unit unit connected to the wrong port Check the power supply units and connection PED 2 ONE ay to the power network 7 8 Contacting Black Box If you determine that your ServSwitch DKM FX is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box Technical Support at 724 746 5500 or info blackbox com Page 122 724 746 5500 blackbox com Chapter 7 Troubleshooting Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem when the problem occurs e the components involved in the problem e any particular application that when used appears to create the problem or make it worse 7 9 Shipping and Packaging If you need to transport or ship your ServSwitch DKM FX e Package it carefully We recommend that you use the original container e f you are returning the unit make sure you include everything you received with it Before you ship for return or repair contact Black Box to get a Return Authorization RA number 724 746 5500 blackbox com Page 123 Appendix Glossary Appendix Glossary The following terms are commonly used in this guide or in video and KVM technology AES EBU Digital audio standard offici
54. fic or a CPU specific assignment e You can assign virtual CPUs to real CPUs e You can assign real consoles to virtual consoles 4 3 1 Virtual CPU to real CPU Switch several consoles to the same CPU If there are several consoles connected to a virtual CPU that is assigned to a real CPU you will only have to change the real CPU once and all the consoles will receive the video signal of the new CPU You can access the menu via OSD or Java OsD a gt lt gt Figure 4 8 OSD and Java icons Page 56 724 746 5500 blackbox com Chapter 4 Configuration Java Tool Select Assignment Virtual to Real CPU in the task area Eto Eor i mH o xon 44 22 Figure 4 9 Menu assignment Virtual to Real CPU screen For an assignment proceed as follows 1 Select a virtual CPU in the Virtual CPU list 2 Double click in the Real CPU column to get a list of all available real CPUs 3 Select a real CPU You can select between the following buttons Table 4 8 Selection buttons Button Function Send Send assignments to the matrix Reload Reload changes NOTE By activating the Auto Send function in the left lower corner of the working area switching operations will occur immediately without pressing the Send button to confirm 724 746 5500 blackbox com Page 57 Chapter 4 Configuration The selection boxes in the Real CPU column contain a filter function for an easy selection of single console
55. gurations External Externally saved configurations are opened and activated in this menu You have the following possibilities to load configurations from files 1 Select File gt Open during off line mode and select the storage location of the configuration file that has to be opened 2 Open the configuration by pressing the Open button 3 Select File gt Upload to in the menu bar to transfer the opened configuration to the matrix Enter the necessary parameters 4 Select Switch gt Connect in the menu bar to make a connection between the matrix and the Java tool Enter the necessary parameters 5 Select Administration gt Activate Configuration and select the configuration to be activated 6 Confirm the process with the Activate button The opened configuration is activated now and can be used Page 96 724 746 5500 blackbox com Chapter 4 Configuration ie Ea gen 2 Duio xea ss Ya Switch 2 Switch Console to CPU Assignment a Real to Vitus Console Virtual to Real CPU Lookin di Aetapiate FOIT we E OVOICO RV Lauwe D System Data us Doumentibon auf Dokservee 2 File Name Files of type Cato Figure 4 53 Menu File Open screen 4 10 Export and Import Options The ServSwitch DKM FX offers the possibility to read out available configuration lists extender CPUs consoles and users for exporting and importing again via Java
56. ity to get from any console or CPU into the associated configuration menu in the task area 1 To get directly to Definition CON Devices use the right mouse button to click on the respective console in the list and select Open CON Device 2 To get directly to Definition CPU Devices use the right mouse button to click on the respective console in the list and select Open CPU Device 5 3 Serial Interface RS232 Figure 5 4 OSD icon The ServSwitch DKM FX enables you to switch via a serial interface RS 232 Detailed information for the serial interface and the corresponding switching commands can be found in Chapter 6 Page 106 724 746 5500 blackbox com Chapter 5 Operation 5 4 Power On and Power Down Functions The ServSwitch DKM FX has the following power on and power down functions restart and reset 5 4 1 Restart To perform a restart use OSD OSD Figure 5 5 OSD icon OSD 1 Select Configuration Restart Matrix or Restart IO Board in the main menu to restart either the matrix or the I O boards 2 To confirm the selection press the Yes button The ServSwitch DKM FX will be restarted with the current settings 5 4 2 Reset Use the OSD to reset the extender OSD Figure 5 6 OSD icon NOTE If a firmware update has been done since the delivery the matrix will be set to the state defined there OSD 1 Select Configuration Reset Matrix in the main menu 2 To confirm the
57. l NOTE A point to point connection is necessary Table 1 5 Coaxial interconnect cable Cable Type Description RG 6 Mini coaxial cable 18 AWG ati elvas Table 1 6 Maximum acceptable coaxial cable length Bandwidth Distance 0 270 Gbps 1312 ft 400 m 1 485 Gbps 459 ft 140 m 2 970 Gbps 394 ft 120 m Type of Connector The coaxial cable uses mini BNC connectors 724 746 5500 blackbox com Page 13 Chapter 1 Specifications 1 3 Supported Peripherals You can use the KVM extenders described in Tables 1 7 and 1 8 with the ServSwitch DKM FX Table 1 7 KVM extender with CATx connection Product Code Description ACXIT 11 C KVM CPU unit single head 2x USB HID ACXIR 11 C KVM CON unit single head 2x USB HID ACX1T 11V C KVM CPU unit single head DVI I input VGA 2x USB HID ACX1R 11V C KVM CON unit single head IR receiver 2x USB HID Table 1 8 KVM extender with fiber single mode connection Product Code Description ACX1T 11 SM KVM CPU unit single head 2x USB HID ACX1R 11 SM KVM CON unit single head 2x USB HID ACX1T 11V SM KVM CPU unit single head DVI I input VGA 2x USB HID ACX1R 11V SM KVM CON unit single head IR receiver 2x USB HID 1 4 Connector Pinouts 1 4 1 CPU Board Figure 1 1 DVI D single link connector Page 14 724 746 5500 blackbox com Chapter 1 Specifications Table 1 9 DVI D single link connector pinout Pin Signal Pin Signal Pin Signal
58. lackbox com Chapter 6 Serial Control Special characters ACK 0x06 NAK 0x15 STX 0x02 ETX 0x03 CR OxOD ESC Ox1B HTAB 0x09 LF Ox0A Sequence of a Data Communication Table 6 1 Data communication sequence ServSwitch KVM DKM FX Control CPU 1 Send a command 2 Acquire a command process a command block further commands 3 a Errors occurred lt NAK gt b No errors lt ACK gt lt ECHO gt C Optional Reply telegram with data 4 a Repeat telegram b Next command C Receive and process the repeat telegram NOTE The serial interface can be blocked while OSD is open Switching Functions Telegrams Table 6 2 Input port s request for output port Bytes Description Coding 1 Control character Ox1B 1 Server indentification Ox5B 1 Command 0x42 2 Total length of telegram 7 bytes binary 0x07 0x00 0x01 0x00 for port 1 to 0x120 0x00 for port 2 Requested output port binary 1 max ports 288 724 746 5500 blackbox com Page 109 Chapter 6 Serial Control Example Input port s request for output Port 160 Ox1B Ox5B 0x42 0x07 0x00 OxAO 0x00 Bytes Table 6 3 Return of input port for output port Description Control character Server indentification Command Requested output port binary 1 max ports Assigned input port binary 1 max ports Example Input Port 17 s return for output Port 160 Ox1B Ox5B 0x42 0x09 0x00 OxAO 0x00 Ox11x00 Table 6 4 Connection of input
59. low these guidelines Installation Only use in dry indoor environments The ServSwitch DKM FX and the power supply units can get warm Don t put them in an enclosed space without any airflow Do not obscure ventilation holes Only use power supplies originally supplied with the product or manufacturer approved replacements Do not use a power supply if it appears to be defective or has a damaged case e Connect all power supplies to grounded outlets In each case make sure that the ground connection is maintained from the outlet socket to the power supply s AC power input Do not connect the link interface to any other equipment particularly network or telecommunications equipment Take any required ESD precautions Repair Do not attempt to open or repair a power supply unit Do not attempt to open or repair the ServSwitch DKM FX There are no user serviceable parts inside e Contact Black Box Technical Support at 724 746 5500 or info blackbox com if there is a fault Page 6 724 746 5500 blackbox com Table of Contents Chapter Page T SpeGiticatlOnsu sss ere tene eed datant deat t ve iti etus 10 1 1 Interfaces eene rennen eere etna 10 AAA 10 SRA AID sc ccecactctccescebadnssdecoesdadeatgoadeidenbassdescanastvaasnindaninssdndeanns 10 1 1 3 RJ 45 Network 10 11 4 RS 232 Serial senserit ete esten that Coe erret eec 11 1 1 5 RJ 45 Interconnect sssssseens 11 1 1 6 Fiber
60. ly save the configuration periodically 4 9 2 Saving Configurations Internal In this menu the current matrix configuration to predefined storage locations is saved However it does not replace configuration buffering You can access the menu via OSD or Java Figure 4 45 OSD and Java icons In Active the name and detailed information of the current configuration are shown This configuration can be saved now In Default and File 1 to File 8 the name and the detailed information of the respective saved configuration are shown You can overwrite these storage locations The storage location to be overwritten by the current configuration must be selected explicitly Afterwards the current configuration will be saved to this storage location and will be immediately shown in the menu The previously saved configuration that was saved to this storage location is deleted OSD You can save the created configuration within eight storage locations in the matrix File 1 File 8 You can also save a configuration as the default configuration 1 Select Configuration Save As in the main menu 2 Select the required storage location File 1 File 8 or Default 724 746 5500 blackbox com Page 91 Chapter 4 Configuration Default File Mo File M2 File W3 File M File MS File H6 File m7 File N8 Figure 4 46 Menu Configuration Save As screen Java Tool To save the configuration into the
61. nd lt Shift gt lt Shift gt lt s gt lt o gt to recover control The OSD will open again in the matrix defined as slave Function not active default Save the current configuration of the matrix in the flash memory periodically Function not active default Send all performed switching commands in the matrix as an echo via serial interface NOTE Enable this function when using media control via the serial interface Function not active default Send all performed switching commands in the matrix as an echo via LAN connection NOTE Enable this function when using media control via the serial interface Function not active default Synchronize the slave matrix according to the switch status of the master matrix Function not active default Set the network address of the master matrix default value 000 000 000 000 Page 60 724 746 5500 blackbox com Chapter 4 Configuration OSD Select Configuration System in the main menu EA SHITCH_91 i x Figure 4 13 Menu Configuration System screen Table 4 11 Cancel and Save selection buttons Button Function Cancel Reject changes Save Save changes 724 746 5500 blackbox com Page 61 Chapter 4 Configuration Java Tool Descreton of Carert atro connpuriten dower hathey cartra D casceded environment Seve mats chats mtomabcaty Echo af fetch commands van communication ports Echo d beter Commands om LAN porta
62. ngle Link A DVI D interface for resolutions up to 1920 x 1200 by signal transmission of up to 165 MPixel s 24 bit Alternative frequencies are Full HD 1080p 2K HD 2048 x 1080 and 2048 x 1152 Single Mode 9u fiber cable S Video Y C The S Video Y C is a video format that transmits luminance and chrominance signals separately It has a higher quality standard than FBAS TOSLINK Standardized fiber connection system for digital transmission of audio signals FO5 plug connection Triple Head A system with three video connections 724 746 5500 blackbox com Page 125 Appendix Glossary USB HID USB HID devices human interface devices allow for data input You don t need a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touchscreens Storage video and audio devices are not HID VGA Video Graphics Array VGA is a computer graphics standard with a typical resolution of 640 x 480 pixels and up to 262 144 colors Its is preceded by the graphics standards MDA CGA and EGA A 1 Matrix Specific Glossary Auto Disconnect Matrix function that allows an automatic disconnect between a console and a CPU if the OSD is opened via this console Auto Logout Matrix function that describes the duration of inactivity after the user has been logged out from the OSD at this console CON Device Logical term
63. ns Button Function Cancel Reject changes Save Save changes Java Tool Select System Network in the task area Oynamic configuration of ceri parameters vin CHCP terver Figure 4 26 Menu system network 4 4 6 Date and Time Date and Time are set in this menu You can access the menu via OSD OSD Figure 4 27 OSD icon Page 72 724 746 5500 blackbox com Chapter 4 Configuration Table 4 20 Date and time settings Field Month Date Year Day of the week Hours Minutes Seconds OSD Selection 1512 Description Enter month Enter date Enter year Enter week Enter hour Enter minute Enter second Select Configuration gt Date Time in the main menu Configuration Date Time UH goi 711 Cancel Save Figure 4 28 Menu Configuration Date and Time screen 724 746 5500 blackbox com Page 73 Chapter 4 Configuration You can select between the following buttons 4 5 User Settings You have the possibility to configure the following user settings User Data Table 4 21 Cancel and Save selection buttons Button Function Cancel Reject changes Save Save changes New users and their user settings and permissions are set in this menu You have the following possibilities to access the menu OsD Figure 4 29 OSD and Java icons You can select between the following settings Field Name Password Repeat Pas
64. ntty connected CPU ater which CFU wil be disconnected automatic ahy Enable CFU control request by keyboard activity Enable CFU coral request by mouse actvty 10 Specity nacivty time to accept CPU control request from another console Figure 4 23 Menu system switch 4 4 5 Network The network configuration is set in this menu You have the following possibilities to access the menu Figure 4 24 OSD and Java icons Page 70 724 746 5500 blackbox com Chapter 4 Configuration Table 4 18 Network settings Field Selection Description ER ne DUE settings are automatically supplied by a DNS server DHCP Deactivated Function not active IP address Byte Input of the IP address in the form 192 168 1 1 if DHCP is not active Subnet Bue Input of the subnet mask in the form 255 255 255 0 if DHCP is not Mask y active default 255 255 255 0 Input of the subnet mask in the form 192 168 1 1 if DHCP is not Gateway Byte active NOTE To activate the modified network parameters restart the ServSwitch DKM CAUTION Consult your system administrator before modifying the network parameters Otherwise unexpected results and failures can occur in combination with the network OSD Select Configuration Network in the main menu Cancel Save Figure 4 25 Menu Configuration Network screen 724 746 5500 blackbox com Page 71 Chapter 4 Configuration Table 4 19 Cancel and Save selection butto
65. o the CON units The ServSwitch DKM FX and the CPU units CON units communicate over CATx fiber or coaxial interconnect cables Figure 2 1 shows the system overview Table 2 2 describes its components 2 39 4 3 5 6 Figure 2 1 System overview Table 2 2 System components Number Component 1 Source computer CPU 2 CPU units 3 Interconnect cable 4 ServSwitch DKM FX 5 CON units 6 Console monitor keyboard mouse 724 746 5500 blackbox com Page 19 Chapter 2 Overview See Section 3 2 for installation examples 2 3 Available Products Table 2 3 Available products Number Description ServSwitch DKM FX ACX048 ServSwitch DKM FX 48 port with control card and power supply ACX080 ServSwitch DKM FX 80 port with control card and power supply ACX160 ServSwitch DKM FX 160 port with control card and power supply ACX288 ServSwitch DKM FX 288 port with control card and power supply Accessories ACXIO8 C 8 port CATx input output 1 0 module ACXIO8 SM 8 port single mode fiber input output 1 0 module ACXIOS8 SFP 8 port single mode fiber SFP input output 1 0 module ACX288 CTL ServSwitch DKM FX controller card ACXSFPC CATx SFP module ACXSFPS Single mode fiber SFP module ACX080 PS Power supply for ACX048 and ACX080 ACX160 PS Power supply for ACX160 ACX288 PS Power supply for ACX288 ACX080 FAN Tray for 48 80 port console ACX288 FAN Tray for 160 288 port console 2 4 What s Included Your packag
66. of the working area switching operations will occur automatically without pressing the Send button to confirm The selection boxes in the Virtual Console column contain a filter function so you can easily select a single CPU from a larger pool of CPUs see Section 4 2 2 4 4 System Settings You can configure the following system settings at the ServSwitch DKM FX NOTE Only users with administrator rights can configure the system settings 4 4 1 System Data The system configuration is set in this menu You can access the menu via OSD and Java OsD J F gt lt A Figure 4 12 OSD and Java icons Select from the following settings 724 746 5500 blackbox com Page 59 Chapter 4 Configuration Field Device Name Info Slave Auto Save Enable COM echo Enable LAN echo Synchronize Master IP address Table 4 10 System data settings Selection Text Text Text Activated Deactivated Activated Deactivated Activated Deactivated Activated Deactivated Activated Deactivated Numerical value Description Enter the device name of the matrix default SWITCH 01 Enter the name of the configuration that is used to save the current settings default Standard Additional text field to describe the configuration default Factory settings If the matrix is defined as a slave in the OSD the user will lose control automatically Use the keyboard comma
67. ol bar 2 6 3 Network Status The current network configuration is shown in this menu You have the following possibilities to access the menu Figure 2 14 OSD and Java icons OSD Select Status Network in the main menu 724 746 5500 blackbox com Page 33 Chapter 2 Overview Status Figure 2 15 Status Network screen The following information is shown in the Network Status menu Field DHCP IP address Subnet mask Gateway MAC ID Table 2 17 Network status Description Information if the network settings are applied dynamically Display Y Yes or N No Information about the IP address as provided manually or via DHCP Information about the subnet mask as provided manually or via DHCP Information about the gateway address as provided manually or via DHCP Information about the MAC address in the matrix Page 34 724 746 5500 blackbox com Chapter 2 Overview Java Tool 1 Select Status Matrix View in the task area fie Edn gw 2 Deh XB 49 Ba E 4 Limam E Figure 2 16 Menu status matrix view 2 Use the left mouse button to click on the network port of the CPU board The corresponding network status will be shown in the right part of the working area 2 6 4 Firmware Status The current firmware status of the installed boards is shown in this menu You have the following possibilities to access the menu Figure 2 17 OSD and Java icons 72
68. olumn that you want to sort The sort is displayed by an arrow that points downwards 3 To cancel the sort use the left mouse button once or twice to click on the header of the column that is sorted until the displayed arrow disappears Page 54 724 746 5500 blackbox com Chapter 4 Configuration Filter Function Lists and tables in the Java tool offer a filter function that enables a fast and smooth search 1 To activate a filter use the right mouse button to click on the header of the column you want to filter and select Set Filter 2 Write the word or part of a word you want to filter directly into the header The filter results are shown immediately 3 To delete a filter use the right mouse button to click on the header of the column you want to filter and select Clear Filter NOTE An asterix in the header indicates an active filter The filter function is based on the functional principle of common Web search engines Configuration in the Java Tool You can only change configuration and system settings via Java tool in off line mode without a direct connection between ServSwitch DKM FX and Java tool To activate a configuration in the ServSwitch DKM FX 1 Select File Upload to in the menu bar 2 Enter the IP address of the ServSwitch DKM FX see Section 4 2 3 and the name and password of the user authorization and select the storage location of the new configuration default or config01 08 in the menu
69. on 1 Video sources for example an SDI camera 2 Interconnect cable 3 ServSwitch DKM FX 4 Video sinks for example a monitor 3 2 3 Parallel Operation Stacking If you have special configurations especially at installations with several monitors per workstation or you need additional support for USB 2 0 transmission paths you can increase the number of CPUs and consoles connected using a parallel operation stacking of several ServSwitch DKM FX devices One of the ServSwitch DKM FX matrices has to be defined as the master ServSwitch DKM FX and all the others have to be configured as slaves see Section 4 4 1 and must be connected to the master ServSwitch DKM FX via a network If you send a switching command via the OSD the slave matrices will also switch NOTE Switching of stacked devices might be delayed by several seconds Page 42 724 746 5500 blackbox com Chapter 3 Installation I 8 Figure 3 3 Parallel operation stacking application Table 3 3 Parallel operation stacking components Number Description 1 Dual head source computer CPU 2 CPU units 3 Interconnect cable 4 ServSwitch DKM FX master 5 ServSwitch DKM FX slave 6 Network connection master slave s 7 CON units 8 Console two monitors keyboards and mice 3 2 4 Cascading For applications that exceed the number of available ports you can extend the system by cascading In this case the ServSwitch DKM FX devices a
70. onnect Selection Activated Deactivated Activated Deactivated Activated Deactivated Activated Deactivated 0 999 minutes Activated Deactivated Activated Deactivated Table 4 16 Switch settings Description The user can switch to any CPU as an observer even to ones that are already assigned to another user observer without keyboard mouse access e NOTE Switch with the Space key not the Enter key The operator will not be informed if further users connect as an Observer to the CPU that is connected to his console Function not active default The user can connect to every single CPU as an operator even to ones that are related to another user NOTE The previous user is set to video only status To share K M control Force Connect must be activated Function not active default Extension of Force Connect If the user connects to a CPU as an operator that is already related to another user the connection to the previous user will be completely disconnected NOTE To share K M control Force Connect must be deactivated Function not active default If a console is not connected to a CPU you can establish an automatic connection to the next available CPU by pressing any key or mouse button Function not active default Period of inactivity after which a console will automatically disconnect from its current CPU default value O minutes Activate request o
71. otkey code gt lt Enter gt NOTE lt Key gt lt Key gt Press keys simultaneously lt Key gt lt Key gt Press keys successively 2x lt Key gt Press key quickly twice in a row similar to a mouse double click You can change the hotkey sequence to enter Command Mode The following table lists the hotkey codes for the available key sequences 724 746 5500 blackbox com Page 45 Chapter 4 Configuration Table 4 2 Command mode components Hotkey code Hotkey 1 lt Left Ctrl gt lt Left Shift gt lt i gt 2 2x lt Scroll gt 3 2x lt Left Shift gt 4 2x lt Left Ctrl gt 5 2x lt Left Alt gt 6 2x lt Right Shift gt 7 2x lt Right Ctrl gt 8 2x lt Right Alt gt NOTE In a combined KVM matrix U Switch configuration choose different hotkeys for the KVM matrix and the U Switch 4 2 Control Options The ServSwitch DKM FX contains an internal CPU that enables you to control all functions from any console without the need for an external CPU or media control You have the following possibilities to access the ServSwitch DKM FX for configuration and operation e via OSD via Java Tool via serial interface 4 2 1 Control via OSD Figure 4 1 OSD icon Via OSD on screen display you set the configuration of the ServSwitch DKM FX operating system The settings of the Configuration menu are described in this chapter All other menus are described in later chapters Page 46 724 746 5500
72. port with output port Bytes 1 1 1 Description Control character Server identification Command Total length of telegram 9 bytes binary Requested output port binary 1 max ports Assigned input port binary 1 max ports Example Connection of input Port 17 with output Port 160 Ox1B Ox5B 0x43 0x09 0x00 OxAO 0x00 0x11 0x00 Coding 0x1B Ox5B 0x42 0x01 0x00 for Port 1 to 0x120 0x00 for Port 288 0x01 0x00 for Port 1 to 0x120 0x00 for Port 288 Coding 0x1B Ox5B 0x43 0x09 0x00 0x01 0x00 for Port 1 to 0x120 0x00 for Port 288 0x01 0x00 for Port 1 to 0x120 0x00 for Port 288 Page 110 724 746 5500 blackbox com Chapter 6 Serial Control Table 6 5 Request of input port for output port with a fixed total port number Bytes 1 1 1 Description Control character Server identification Command Total length of telegram 9 bytes binary Number of output ports binary 1 max ports Requested output port binary 1 max ports Example Coding Ox1B Ox5B 0x44 0x09 0x00 0x01 0x00 for Port 1 to 0x120 0x00 for Port 287 0x01 0x00 for Port 1 to 0x120 0x00 for Port 288 Request of input port for output Port 25 with a total port number of 160 Ox1B Ox5B 0x44 0x09 0x00 OxAO 0x00 0x19 0x00 Table 6 6 Return of input port for output port with a fixed port number Bytes 1 1 1 Description Control character Server identification Command To
73. r 1 Specifications 1 5 Power Supply Power All models Voltage 100 240 VAC 50 60 Hz ACX288 ACX288 PS 202 W max without I O boards ACX160 ACX160 PS 188 W max without I O boards ACX080 ACX080 PS 99 W max without I O boards ACX048 94 W max without I O boards I O boards ACXI08 C ACXIO8 SM ACXIO8 SPF 13 W max 1 6 Environmental Conditions Temperature Tolerance 41 to 113 F 5 to 45 C Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity Max 80 non condensing 1 7 Size Size ACX288 19 H x 22 8 W x 12 D 48 3 x 57 8 x 33 cm Shipping box 25 6 H x 26 8 W x 29 9 D 65 x 68 x 76 cm ACX160 19 H x 15 8 W x 12 D 48 3 x 40 x 33 cm Shipping box 25 6 H x 26 8 W x 12 D 65 x 68 x 54 cm ACX080 19 H x 7 W x 9 1 D 64 x 57 x 36 cm Shipping box 25 2 H x 22 4 W x 21 3 D 64 x 57 x 36 cm ACX048 19 H x 5 3 W x 9 1 D Shipping box 25 2 x 22 4 W x 12 4 D 64 x 57 x 23 1 cm 1 8 Shipping Weight Weight ACX288 76 2 lb 34 6 kg fully equipped Shipping box 90 6 Ib 41 1 kg ACX160 60 Ib 26 3 kg fully equipped Shipping box 69 9 Ib 31 7 kg ACXO080 24 5 lb 11 1 kg fully equipped Shipping box 34 4 Ib 15 6 kg ACX048 19 6 Ib 8 9 kg Shipping box 26 7 Ib 12 1 kg 724 746 5500 blackbox com Page 17 Chapter 2 Overview 2 Overview 2 1 Description 2 1 1 Application The ServSwitch DKM FX is used to establish connections from consol
74. re connected by so called tie lines The tie lines are dynamically configured to support connections in both directions 724 746 5500 blackbox com Page 43 Chapter 3 Installation BE Se 2 3 4 3 5 3 6 7 Figure 3 4 Cascading application Table 3 4 Cascading components Number Description 1 Source computer CPU CPU units Interconnect cable 2 3 4 ServSwitch DKM FX slave 5 ServSwitch DKM FX master 6 CON unit 7 Console monitor keyboard mouse Page 44 724 746 5500 blackbox com Chapter 4 Configuration 4 Configuration 4 1 Command Mode The ServSwitch DKM FX has a Command Mode that enables several functions via keyboard command during normal use To enter Command Mode use a hotkey sequence and to exit Command Mode press Esc While in Command Mode the Shift and Scroll LEDs on the console keyboard will flash NOTE In Command Mode normal keyboard and mouse operation will cease Only selected keyboard commands are available The following table lists the keyboard commands to enter and to exit Command Mode and to change the hotkey sequence Table 4 1 Command mode components Function Keyboard command Enter Command Mode default 2x lt Right Shift gt or hotkey Exit Command Mode lt Esc gt lt Left Ctrl gt lt Left Shift gt lt c gt lt hotkey code gt lt Enter gt Change hotkey sequence Since 8 10 2011 lt current hotkey gt lt c gt lt new h
75. s 1 1 7 SDI Interconnect SDI device communication requires a mini coax connection with mini BNC connectors or 3G SFPs with transmission speeds of 0 360 Gbps SD SDI SMPTE 259M 1 485 Gbps HD SDI SMPTE 292M and 2 70 Gbps 3G SDI 1 2 Interconnect Cable 1 2 1 CATx NOTE A point to point connection is required Operation with several patch fields is possible Routing over an active network component such as an Ethernet hub router or ServSwitch DKM FX is not allowed e Avoid routing CATx cables along power cables e If the site has three phase AC power make sure that the CPU Unit and CON Unit are on the same phase NOTE To maintain regulatory EMC compliance use correctly installed shielded CAIx cable throughout the interconnection link NOTE To maintain regulatory EMC compliance all CATx cables need to carry ferrites on both cable ends close to the device Type of Interconnect Cable The ServSwitch DKM FX requires interconnect cabling specified for Gigabit Ethernet 1000BASE T Use solid core 24 AWG shielded CAT5e or better cable 724 746 5500 blackbox com Page 11 Chapter 1 Specifications Table 1 1 CATx interconnect cable Cable Type Description This S UTP CAT5e cable confoms to EIA TIA 568 B CATx solid core 24 AWG cable Uses four pairs of 24 AWG wires Connects according to EIA TIA 568 B 1000BASE T This S UTP CAT5e cable confoms to EIA TIA 568 B CATx solid core 26 8 AWG cable Uses
76. s Save Save changes Java Tool Select User User Data in the task area Une lys T Y Y to change tre access control iste Prens wete mouse for action selection New Delete m Cancel Figure 4 31 Menu User User Data screen Table 4 24 OSD settings Button Function New Create a new user Delete Delete an existing user Apply Create a new user account Cancel Reject changes Page 76 724 746 5500 blackbox com Chapter 4 Configuration To configure user access rights for CPUs proceed as follows 1 Select a user in the User Data list 2 By using the right mouse button once on a CPU in one of the respective access lists Full Access Video Access and No Access two lists for selection will appear in which the respective CPU can be moved and the access rights can be changed 3 Confirm the configuration by pressing the Apply button To create a new user proceed as follows 1 Press the New button 2 Select a template of an existing user if applicable choose template 3 Press the OK button 4 Set password 5 Set general access permissions 6 Set user permissions for CPU access paste function 7 Set user favorites for OSD access 8 Press the Apply button to save the new user settings You can select between the following keyboard commands Table 4 25 Keyboard commands Function Keyboard Command Add CPU to Full Access list lt F gt Add CPU to Video Ac
77. s from a larger pool of consoles see Section 4 2 2 The Java tool additionally offers the possibility to go directly from the Assignment menu to the Definition menu to check specific settings for the respective console or CPU Use the right mouse button to select the respective console or CPU and select Open CON Device or Open CPU Device 4 3 2 Real Console to Virtual Console You can assign real consoles to virtual consoles in this menu Using this function you can change access permissions of the virtual console and apply them to all assigned real consoles too You can access the menu via OSD or Java Figure 4 10 OSD and Java icons Java Tool Select Assignment Real to Virtual Console in the task area fie Edw Ewten 2 De o xD 44 Assignment Real to Virtual Console MMC Figure 4 11 Menu Assignment Real to Virtual Console screen Page 58 724 746 5500 blackbox com Chapter 4 Configuration To place an assignment proceed as follows 1 Select the required real console in the table Real Console 2 Double click in the Virtual Console column to get a list of all available virtual consoles 3 Select the required virtual console You can select between the following buttons Table 4 9 Send and Cancel selection buttons Button Function Send Send assignments to the matrix Cancel Reject changes NOTE If you activate the Auto Send function in the left lower corner
78. selection press the Yes button The ServSwitch DKM FX will be reset to the factory settings 5 4 3 Power Down Slide the on and off switch at the main sockets of the power supply units to start or switch off the matrix 724 746 5500 blackbox com Page 107 Chapter 6 Serial Control 6 Serial Control Use the following parameters to control the ServSwitch DKM FX via its serial interface 115 2K 8 1 NO 115 2 kbps 8 data bits 1 stop bit no parity Command STX command byte CMD gt data bytes DO DN lt ETX gt Optional elements Response lt ACK gt lt ECHO gt Optional elements lt ECHO gt reports the ServSwitch DKM FX sequences enabled by a command that shows the new switching status of the ServSwitch DKM FX The echo can be used to update user applications and to operate several matrices in parallel Parameter Description Command byte In the range 0x40 to Ox6F see the list of allowed commands below Data bytes a To prevent transferring control statements of control commands while transferring binary data the data are divided into low nibble and high nibble The data are distributed to the low nibbles of two bytes and provided with an offset by 0x60 for example Ox1F gt 0x61 Ox6F b 7 bit data 0x0 to Ox7F are provided with an offset by 0x80 e g 0000011 gt 0x83 C ASCII data gt 0x20 to Ox7E are transmitted unencrypted Page 108 724 746 5500 b
79. sword HTTP FTP Selection Text Text Text Activated Deactivated Activated Deactivated Table 4 22 User data settings Description User name case sensitive User password case sensitive Repeat user password case sensitive Access permission via HTTP Function not active default Access permission via FTP This setting is necessary for file access from the Java tool or any Web browser Function not active default Page 74 724 746 5500 blackbox com Field TEL POW ADM OSD Chapter 4 Configuration Table 4 22 continued User data settings Selection activated deactivated activated deactivated activated deactivated Description Access permission via Telnet Function not active default User has rights Permission for crosspoint operations Function not active default Permission for system configuration and all switching operations User has administrator rights This setting is required for an online connection with the Java tool Function not active default Select Configuration User in the main menu 80081 admin 5 CPU 6 CPU CPU 8 CPU 101009 CPU CPU Figure 4 30 Menu Configuration User screen 724 746 5500 blackbox com Page 75 Chapter 4 Configuration Table 4 23 OSD settings Button Function New Create a new user Edit Edit an existing user Delete Delete an existing user Cancel Reject change
80. tal length of telegram 7 bytes binary Number of output ports binary 1 max 288 ports Example Coding Ox1B Ox5B 0x44 0x07 0x00 0x01 0x00 for Port 1 to 0x120 0x00 for 287 ports Return of input Port 17 for output Port 25 with a total port number of 160 Ox1B Ox5D 0x44 0x09 0x00 OxAO 0x00 0x19 0x00 0x11 0x00 724 746 5500 blackbox com Page 111 Chapter 6 Serial Control Table 6 7 Connection of input port with output port with a fixed total port number Bytes Description 1 Control character 1 Server identification 1 Command 2 Total length of telegram 7 bytes binary 2 Number of output ports binary 1 max 2887ports Example Coding Ox1B Ox5B 0x45 0x07 0x00 0x01 0x00 for Port 1 to 0x120 0x00 for 287 ports Connection of input Port 17 with output Port 25 with a total port number of 160 Ox1B Ox5B 0x45 0x07 0x00 OxAO 0x00 0x19 0x00 0x11 Ox00 Table 6 8 Request of switching matrix Bytes Description Control character Server identification Command Coding 0x1B Ox5B 0x46 Table 6 9 Return of the switching matrix input port for all output ports Bytes 1 1 1 Description Control character Server identification Command Total length of telegram 7 bytes binary Input port whose signal is sent to output port OutPort n Coding Ox1B Ox5B 0x46 0x07 0x00 Ox01 0x00 for Port 1 to 0x120 0x00 for 288 ports Page 112 724 746 5500 blackbox
81. tch DKM FX matrix This help assumes a functional extender route Before running make sure your extenders matrixes work over a peer to peer connection This can be supported by the use of a CATx or fiber coupler 7 1 External Failure Table 7 1 External failure Problem Possible Cause Solution ServSwitch DKM FX cannot be started Fuse at the standard appliance outlet is out Check fuse 7 2 Video Interference Table 7 2 Video interference Problem Possible Cause Solution Opening the OSD is not possible No OSD jumper set Set Jumper 11 on the CON unit Check the connection length Incorrect video display Cable connection disturbed and quality of the interconnection cable to the units 7 3 Fans Malfunction Table 7 3 Fans malfunction Problem Possible Cause Solution Communication to fan Fans only run under full load tey ie dewis Remove and reinstall the fan tray Contact Black Box Technical Support at Fans do not run LED OK ison Fans are defective 724 746 5500 or info blackbox com Page 120 724 746 5500 blackbox com Chapter 7 Troubleshooting 7 4 Power Supply Units Malfunction Table 7 4 Power supply units malfunction Problem Possible Cause Solution Power supply units not locked Check the power supply unit s lock and correctly plug in ServSwitch DKM FX N uso availabl Check that cables for the power supply cannot be started bust hee eal aA na crak are connected correctly Power supply units are not Check
82. tem Automatic ID in the task area Assign fete EXT und to a new CPU or CON mice bel O Vor automate notiert of oen OU devices bl D foe merma aesermert of vits CPU devices ID Real COM Device Ur morat voient of real CON decet ID Virtual CON Device wl O Vor adorate ret of tu COM aec Figure 4 17 Menu System Automatic ID screen 4 4 3 Access The access configuration is set in this menu You have the following possibilities to access the menu Figure 4 18 OSD and Java icons Page 64 724 746 5500 blackbox com Field Enable User Login Enable User ACL Auto Disconnect OSD Timeout Auto Logout Selection Activated Deactivated Activated Deactivated Activated Deactivated 0 999 seconds 0 999 minutes Chapter 4 Configuration Table 4 14 Access settings Description The user has to log in with a user name and a password code to enter OSD Thereafter the user remains logged in until he explicitly logs out or an auto logout is effected Function not active default CPU access is restricted according to the permissions in the ACL Access Control List User login is required Switching by keyboard hotkeys requires a prior login Function not active default Upon opening the OSD the console will automatically disconnect from the current CPU Function not active default Period of inactivity after which OSD will close automatically Select
83. th Console 23 with 50 consoles total Ox1B x5B 0x50 0x07 0x00 0x32 0x00 0x17 0x00 Ox2B 0x00 724 746 5500 blackbox com Page 115 Chapter 6 Serial Control Table 6 16 Request of CON input for CPU output Bytes Description 1 Control character 1 Server identification 1 Command 2 Total length of telegram 7 bytes binary 2 Total number of consoles binary 1 max CONS Example Request of CON input for CPU 23 Ox1B Ox5B 0x51 0x07 0x00 0x17 0x00 Coding Ox1B Ox5B 0x51 0x07 0x00 0x01 0x00 for CPU 1 to 0x11F 0x00 for CPU 287 Table 6 17 Return of CON input for CPU output Bytes Description 1 Control character 1 Server identification 1 Command 2 Total length of telegram 9 bytes binary 2 Requested output CPU 2 Requested input console Example Request of Console 23 for CPU 23 Coding 0x1B 0x5D 0x51 0x09 0x00 0x01 0x00 for CPU 1 to 0x11F 0x00 for CPU 287 0x01 0x00 for Console 1 to 0x11F 0x00 for console 287 Ox1B Ox5D 0x09 0x00 0x2B 0x00 0x17 0x00 Page 116 724 746 5500 blackbox com Chapter 6 Serial Control Table 6 18 Connection of CON input with CPU output Bytes Description Control character Command Requested output CPU Requested input console Coding 0x1B Ox5B Server identification 0x52 0x09 0x00 Total length of telegram 9 bytes binary 0x01 0x00 for CPU 1 to Ox11F 0x00 for CPU 287 0x01 0x00 for Console 1
84. the slide to switch on the power switched on supply units 7 5 Network Error Table 7 5 Network error Problem Possible Cause Solution Network settings are not resumed after ServSwitch DKM FX restart is not editing yet completed Restart the unit 7 6 ServSwitch DKM FX Failure Table 7 6 ServSwitch DKM FX failure Problem Possible Cause Solution CPU and ServSwitch DKM FX Adapt the baud rate in the are running at a different baud ServSwitch DKM FX and in the rate CPU Serial control is impossible or restricted Serial control via the RJ 45 Wrong network cable Use a cross pinned network cable port is not possible Port definitions as USB 2 0 ServSwitch DKM FX restart not Macy Restart the ServSwitch DKM FX invalid yet completed 724 746 5500 blackbox com Page 121 Chapter 7 Troubleshooting 7 7 Blank Screen 1 N UJ o m m omo 12 3 3 o am Figure 7 1 LEDs on the ServSwitch DKM FX Table 7 7 LED indications Problem Possible Cause Solution Switching to a CPU port without active source Connect the computer or CPU computer CPU Monitor remains dark after switching operation Connection of a console with a CON port or connection of a CPU to a CPU port not established correctly Check CON and CPU port connections at the ServSwitch DKM FX Connections of the CON Check the cables and connectors no cable LED 1 on or LED 2 o
85. tipo descrito en el instructivo de operaci n o como se indique en el aparato Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante En caso de existir una antena externa deber ser localizada lejos de las lineas de energia El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo Page 4 724 746 5500 blackbox com 17 18 NOM Statement Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempeno o E El aparato ha sido tirado o su cubierta ha sido da ada 724 746 5500 blackbox com Page 5 Safety Instructions Safety Instructions For reliable and safe long term operation of your ServSwitch DKM FX fol
86. to Ox11F 0x00 for Console 287 Example Connection of Console 23 with CPU 43 Ox1B Ox5B 0x52 0x09 0x00 Ox2B 0x00 0x17 0x00 Table 6 19 Request CON input for CPU output with a fixed CPU number Bytes 1 1 1 Description Command Total number of CPUs Requested output for CPU binary 1 max Coding 0x1B Control character Ox5B Server identification 0x52 0x09 0x00 Total length of telegram 9 bytes binary 0x01 0x00 for CPU 1 to Ox11F 0x00 for 159 CPUs 0x01 0x00 for Console 1 to Ox11F 0x00 for Console 287 CPUS Example Request for CPU 43 with 50 CPUs in total Ox1B Ox5B 0x53 0x09 0x00 0x32 0x00 Ox2B 0x00 724 746 5500 blackbox com Page 117 Chapter 6 Serial Control Table 6 20 Return of CON Input for CPU Output with a fixed CPU number Bytes Description 1 Control character 1 Server identification 1 Command 2 Total length of telegram 7 bytes binary 2 Total number of CPUs Example Coding Ox1B 0x5D 0x53 0x07 0x00 0x01 0x00 for 1 CPU to Ox11F 0x00 for 287 CPUs Return of Console 23 for CPU 43 with 50 CPUs in total Ox1B Ox5D 0x53 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00 Table 6 21 Connection of CON input with CPU output with a fixed total CPU number Bytes Description 1 Control character 1 Server identification 1 Command 2 Total length of telegram 7 bytes binary 2 Total number of CPUs Example Coding Ox1B Ox5B 0x54
87. tool You have the following possibilities to handle configuration lists Exported configuration lists are always saved in csv format that allows off line editing with common spreadsheet applications You have the following possibilities to export or import configuration lists m JAVA Figure 4 54 Java icon 4 10 1 Export Options Configuration lists are exported in this menu To export proceed as follows 1 Select File Export in the menu bar 2 After opening the menu select the list to export Extender CPU Console or User 724 746 5500 blackbox com Page 97 Chapter 4 Configuration 3 Select the storage location for the export file 4 Confirm the export with the Finish button Esa EM Buen 2 3 Daio xen 4022 43 Assignment Real to Views Consolo Select Type Virtual fo Real CPU 2 impor Config hom CSV te Figure 4 55 Menu File Export screen 4 10 2 Import Options Configuration lists are imported in this menu To import proceed as follows 1 Select File Import in the menu bar 2 After opening the menu select the list to import Extender CPU Console or User 3 Select the directory of the list to import 4 Confirm the import with the Finish button Page 98 724 746 5500 blackbox com Chapter 4 Configuration 1 Select Type 2 import Contig from CSV File Figure 4 56 Menu File Import screen 4 11 Firmware Update The firmware of the matrix can be
88. ttp www ddwg org See also Single Link and Dual Link The signals have TMDS level DVI I A combined signal digital and analog that allows running a VGA monitor at a DVI I port in contrast to DVI D see DVI Page 124 724 746 5500 blackbox com Appendix Glossary Fiber Single mode or multimode fiber cables EGA The Enhanced Graphics Adapter EGA is an old analog graphics standard introduced by IBM in 1984 It uses a DB9 connector FBAS The analog color video baseband signal FBAS is also called Composite Video and it is part of the PAL TV standard Console Keyboard mouse and monitor KVM Keyboard video and mouse Mini XLR Industrial standard for electrical plug connections 3 pole for the transmission of digital audio and control signals Multimode 62 5 p or 50 p fiber cable OSD An OSD on screen display is used to display information or to operate a device Quad Head A system with four video connections RCA Cinch A non standardized plug connection that transmits electrical audio and video signals especially with coaxial cables SFP SFPs Small Form Factor Pluggables are pluggable interface modules for Gigabit connections SFP modules are available for CATx and fiber interconnect cables S PDIF A digital audio interconnect used in consumer audio equipment over relatively short distances Single Head A system with one video connection Si
89. updated in this menu To access the menu use the Java icon Figure 4 57 Java icon 1 Select Administration Update Firmware in the task area 724 746 5500 blackbox com Page 99 Chapter 4 Configuration Esa Est Seth 2 Jan DA ee es Ba x Administration Update Firmware fiet Nime Twe 0 8 Arenas Toral TERAMID S Bioesre TERAOSO 8 Brooser TERAOSD cemere TERAOSD Boese Rea to Vetual Console re Virtual lo Real CPU a Bicesre S Blosser TERAOSD Figure 4 58 Menu Administration Update Firmware screen Select the directory in the lower part of the working area in which the update files can be found Select those modules in the list that have to be updated and enable the respective checkbox in the Update column Start the update by pressing the Update button in the lower part of the working area Ui Restart the matrix by pressing the Restart matrix button in the lower part of the working area Page 100 724 746 5500 blackbox com Chapter 5 Operation 5 Operation You can operate the ServSwitch DKM FX in three different ways 1 Direct Switching via a keyboard connected to a CON port and the hotkeys e by a macro keyboard connected to a console port 2 OSD via keyboard mouse directly connected to the CPU board of the matrix via keyboard mouse connected to a CON Unit and the OSD 3 External Switching Commands e via an external computer via Java tool network
90. used for diagnostic purposes 724 746 5500 blackbox com Page 37 Chapter 2 Overview You can request various trace views in the menu OSD Figure 2 20 OSD icon The following information is shown in this menu Table 2 20 Trace menu function Field Description Time Timestamp Message Detailed description of the event Trace possibilities e Select Status gt Trace IO Board in the main menu to check the events on your current I O boards e Select Status gt Trace Matrix to check the ServSwitch DKM FX events Page 38 724 746 5500 blackbox com Chapter 3 Installation 3 Installation 3 1 System Setup NOTE If you are a first time user we recommend that you set up the system in the same room as a test setup This will allow you to identify and solve any cabling problems and experiment with your system more conveniently Setup of the ServSwitch DKM FX Install the CPU and I O boards 2 Connect the keyboard mouse and monitor to the CPU board of the ServSwitch DKM FX 3 Connect the ServSwitch DKM FX to the power supply 4 Open OSD via hotkey and log in with administrator rights in the main menu under configuration see Section 4 2 1 5 Configure initially as requested NOTE After configuring the system we recommend that you save the configuration by selecting Configuration Save and restart the ServSwitch DKM FX by selecting Restart Matrix 6 Optional Establish a network conne
91. y button to save the new extender unit CAUTION Created extender units are always set as fixed port extenders These configurations are necessary if you want to switch for example USB 2 0 connections via the matrix 4 7 CPU Settings New CPU devices are configured in this menu including their assignment to extenders The assignment helps to describe and switch more complex computer configurations for example Quad Head with USB 2 0 in the matrix You can access the menu via the OSD or Java icon OsD J gt lt gt Figure 4 35 OSD and Java icons You can select between the following settings Table 4 29 CPU settings Field Selection Description ID Text ID of the CPU unit see Section 4 4 2 Name Text Name of the CPU device F Activated Create new CPU device as a virtual one Fixe Deactivated Function not active default 724 746 5500 blackbox com Page 81 Chapter 4 Configuration OSD Select Configuration CPU Units in the main menu Conta Bc a Eu fl pel DS CPU 010123615 61610 CPU 010123615 009 CPU 010123955 LN 1005 CPU 010124365 CPU 010124940 Figure 4 36 Menu Configuration CPU Devices screen You can select between the following buttons Table 4 30 CPU unit buttons Button Function New R Create a new real CPU unit New V Create a new virtual CPU unit Edit Edit an existing CPU device Delete

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