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Blackberry 7130e Cell Phone User Manual

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1. Navigate image attachments To pan horizontally across an image hold the Alt key and roll the trackwheel 34 To zoom into or out of an image click the trackwheel Click Zoom In or Zoom Out To zoom to the original image size click the trackwheel Click Zoom 1 1 To turn an image 90 degrees in a clockwise direction click the trackwheel Click Rotate To view an image in more detail after zooming in click the trackwheel Click Enhance To view an image at a higher resolution click the trackwheel Click Full Image To view the previous page in a multiple page image click the trackwheel Click Prev Page To view the next page in a multiple page image click the trackwheel Click Next Page If the next page has not yet been retrieved in the attachment click the trackwheel Click More To switch to a different page in a multiple page image click the trackwheel Click Table of Contents In the table of contents click a page Perform one of the following actions e Ifthe page has been retrieved underlined with a solid line click View e Ifthe page has not been retrieved underlined with a dashed line click Retrieve To view all the pages in the table of contents click the trackwheel Click More View presentations To view a Microsoft PowerPoint presentation in its original format in the presentation click the trackwheel Click View Slides To view a PowerPoint presentation as a slide show in th
2. Attachments frequently asked questions About attachments You can view several types of file attachments on your BlackBerry device including zip htm html doc dot ppt pdf wpd txt vcf and xls files You can also view bmp gif jpg png and tif image attachments If your device is integrated with an account that uses BlackBerry Enterprise Server version 4 1 or later you can view wmf files on your device In the messages list a paper clip icon appears beside messages with attachments Related topic Can view file attachments on my device See page 113 Open a file attachment 1 Ina message click the trackwheel Click Open Attachment Click the attachment Click Expand Perform one of the following actions bb WN e To open a table of contents for the file attachment click Table of Contents e To open the file attachment click Full Content 6 Click Retrieve Note To reopen an image attachment quickly in the message click the attachment image Click Open Attachment Open embedded content In an attachment click a content link Click Retrieve To return to the attachment press the Escape button Examples of embedded content include tables images footnotes text boxes or comments View tables in attachments To preview a table that is embedded in a document click the table link Click Retrieve To view the full table in the table preview click th
3. 5 Inthe Interactions group set the following fields e To control whether third party programs can communicate with other programs on your BlackBerry device such as the device runtime store persistent store and global e vents set the Interprocess Communications field e To control whether third party programs can simulate actions such as the pressing of a key or button on your device and send those simulated actions to the program that you are currently using set the Event Injection field e To control whether third party programs can register a filter with the browser to handle content from a domain such as a custom encoded document set the Browser Filters field e To control whether third party programs can be used by your device as a source for customized themes set the Theme Data field 28 Third party program control Related topics Set permissions for third party programs See page 90 Control external connections See page 90 Control access to personal information See page 91 Control access to personal information 1 In the device options click Advanced Options 2 Click Applications 3 Click the trackwheel 4 Click Permissions 5 Inthe User Data group set the following fields e To control whether third party programs can access email messages SMS messages or PIN messages set the Email field To control whether third party programs can access personal information management
4. Can I remove the prompt that appears before I delete messages Yes In the messages options click General Options Set the Confirm Delete option to No Why were some of my messages deleted from the device If your BlackBerry device memory is full your device deletes the oldest messages from the messages list to accommodate new ones It does not delete saved messages 106 If you have turned on wireless email reconciliation messages that you delete in your desktop email program are also deleted on your device Messages that you delete on your device are also deleted in your desktop email program If you deleted multiple messages using Delete Prior the messages are only deleted from your device How do I change how long messages and phone call logs remain in the messages list To change the number of days that your BlackBerry device keeps messages and call logs in the messages list in the message options click General Options Set the Keep Messages field Messages that are sent to your device that are older than the number of days that you specify in the Keep Messages field are deleted from your device The messages can be restored however if you set the Keep Messages field to a longer period of time When you increase the amount of time in this field any messages that are sent to your device during that period of time appear in the messages list How do restrict the types of email messages that are sent to m
5. Retype the new device password 10 Click the trackwheel N mu Ww N Related topics About the device password See page 83 Turn off the device password See page 84 Turn off the device password In the device options click Security Options Click General Settings Set the Password field to Disabled Click the trackwheel Click Save Type the device password Click the trackwheel NO UN BWN gt Note If your BlackBerry device is integrated with a corporate email account you might not be able to turn off the device password Contact your system administrator for more information Related topic About the device password See page 83 84 Lock and unlock the device To lock the BlackBerry device with a device password set on the Home screen click Lock To unlock your device on the Lock screen roll the trackwheel Click Unlock Type your password Press the Enter key Related topic About the device password See page 83 About keyboard lock If you do not set a device password you can lock your keyboard to prevent accidentally placing calls or typing characters Lock and unlock the keyboard To lock the BlackBerry device keyboard on the Home screen click Keyboard Lock To unlock the keyboard double click the trackwheel Related topic About keyboard lock See page 84 About content protection and compression Content protection is designed to encrypt your BlackBer
6. You cannot edit the content of an MMS message that you forward You can only forward an MMS message if the content is not copyright protected Additional options might also be available if the message contains smil content 6 MMS messages 29 User Guide 30 Search About search Search the messages list Recall searches Manage saved searches Search for messages from a specific contact Search for messages with a specific subject Search for PIM items Search shortcuts About search In the messages list you can search using criteria that you set and you can save the search criteria for future use You can also search for contacts or search for all messages that contain the same subject You can use the search program to search messages and personal information management PIM items such as tasks memos contacts and calendar entries on your BlackBerry device You can also manage PIM items from the search results list Search the messages list 1 In the messages list click the trackwheel 2 Click Search 3 Setthe search criteria 4 Click the trackwheel 5 Click Search Notes To save a search after setting the search criteria click the trackwheel Click Save Add a title and a shortcut key for your search Click the trackwheel Click Save If your BlackBerry device is integrated with more than one email account and you want to search for messages in a specific email account set the Serv
7. How do change the alarm volume What is the escalating volume level Why didn t my alarm notify me on a Saturday or Sunday In the alarm verify that the Active on Weekends field is set to Yes If this field is set to No your alarm does not notify you on Saturdays or Sundays How do change the alarm volume In the alarm set the Volume field When you set the volume you can also customize the notification including the tune and the number of times that the tune plays User Guide 64 Calculator Use the calculator memory Calculator shortcuts Copy and paste calculations To display the result of your calculation press the Enter key Convert measurements Calculator shortcuts Use the calculator memory To store a number in the memory type a number Press the Alt key the period key To recall the number in the memory press the Alt key the comma key To delete the number in the memory press the Alt key the Backspace Delete key To subtract from the number that is currently stored in the memory type a number Press the Alt key the exclamation point key Copy and paste calculations Click the trackwheel Click Copy To paste the calculation back into the calculator display or into another program click the trackwheel Click Paste Convert measurements In the calculator type a number Click the trackwheel Perform one of the following actions e To convert the number from
8. PIM items such as tasks memos contacts and calendar entries set the PIM field e To control whether third party programs can access the key store set the Keystore field If you allow third party programs to access the key store you must type the key store password when a third party program attempts to access private contents of the key store To control whether third party programs can access the key store with password caching turned on set the Keystore Medium Security field Related topics Set permissions for third party programs See page 90 Control external connections See page 90 Control connections with the device See page 91 91 User Guide 92 BrickBreaker About BrickBreaker BrickBreaker scoring How do set the speed of the paddle How do accelerate the paddle Can change the volume for the game Can submit my scores to the BrickBreaker high score web site How do check the BrickBreaker high score web site Why are the bricks descending About BrickBreaker The object of this game is to destroy bricks using a paddle and a ball To move the paddle roll the trackwheel To release the ball when in catch mode or to shoot the laser or gun press the Space key During the game the following capsules fall from the bricks that you destroy e Long makes the paddle longer e Slow slows down the speed of the ball e Gun enables you to shoot three bullets at the bricks A
9. See page 128 Schedule meetings 1 In the calendar click the trackwheel 56 2 Click New 3 Type the meeting details 4 Ifthe meeting is recurring set how frequently it should recur 5 Click the trackwheel 6 Click Invite Attendee 7 Click a contact 8 Click Invite 9 Repeat steps 5 to 8 to add other contacts to your meeting 10 Click the trackwheel 11 Click Save Notes If your meeting recurs perform the following actions Set the Every field to change the frequency of the appointment For example to set an appointment to recur every three days set the Every field to 3 Select the Relative Date check box for the appointment to recur on a relative date for example on the last Friday of each month In the Days field set the days on which the weekly appointment should recur To select a day press the Space key Related topics Change the default reminder time for appointments and meetings See page 56 About power off and reminders See page 79 Manage appointments and meetings To view your list of appointments in Month view click a day Click View Appts To view or change details for an appointment or meeting click the appointment or meeting Click Open To delete an appointment or meeting click the appointment or meeting Click Delete Respond to meeting invitations In an open meeting invitation click the trackwheel Click one of the following menu items e Accept or Accep
10. See page 76 76 About themes Depending on your service provider you might be able to set a theme on your BlackBerry device that changes how items such as programs indicators words and icons appear Themes might be preloaded on your device or you might be able to download themes that are in cod file format Apply a theme to your device In the device options click Theme Click a theme Click Activate Note To activate a theme quickly select a theme Press the Space key Delete themes In the device options click Theme Click a theme Click Delete Note You might not be able to delete themes that are preloaded on your BlackBerry device Download themes Your service provider might have supplied a link to a preferred vendor of themes In the device options click Theme Click the trackwheel Click More Themes Language Set the display language Set the input language Add or remove a display language Why do some characters not appear correctly on my device Set the display language In the device options click Language In the Language field click a language Click Save About the input language You can set an input language to use when you type This setting is different from the display language When you set an input language AutoText and other typing settings change to the selected language The input method field also controls whether your BlackBerry device uses the multi tap or the
11. See page 91 About firewall settings See page 89 Control external connections 1 In the device options click Advanced Options Click Applications Click the trackwheel Click Permissions vr WN In the Connections group set the following fields e To control whether third party programs can use physical connections to your BlackBerry device such as a USB cable or RS 232 cable set the USB Serial field e To control whether third party programs can use wireless connections that your device has established with other Bluetooth enabled devices set the Bluetooth field e To control whether third party programs can make phone calls or access call logs set the Phone field e To control whether third party programs can use the GPS postion of your device set the Location GPS field e To control whether third party programs can access the Internet or your corporate intranet through your corporation s network set the Company Network field e To control whether third party programs can access the Internet through your service provider set the Carrier Internet field Related topics Set permissions for third party programs See page 90 Control connections with the device See page 91 Control access to personal information See page 91 Control connections with the device 1 In the device options click Advanced Options 2 Click Applications 3 Click the trackwheel 4 Click Permissions
12. TTY device must operate at 45 45 bits per second and you must insert the TTY device connector into your BlackBerry device headset jack If you use an RJ 11 connector you must use an adapter to connect the TTY device to your device TTY is only available on some BlackBerry devices How do I hide my device phone number from a contact when making a call In the phone options click General Options Set the Restrict My Identity field to Yes Can set the phone to display frequently called numbers Yes You can set the phone to display a list of frequently or recently called numbers instead of call logs In the phone options click General Options Set the Phone List View field 102 Note If a call log screen appears on your BlackBerry device the Phone List View field does not change the view of the call log screen How do I stop my device from answering or ending calls automatically If you use a holster with your BlackBerry device you can set how calls are handled when you insert or remove your device from the holster To stop your device from answering calls automatically when you remove it from the holster in the phone options click General Options Set the Auto Answer Calls field to No To stop your device from ending calls automatically when you insert it in the holster in the phone options click General Options Set the Auto End Calls field to No How do I hide my phone number in the phone In th
13. a book icon appears at the bottom of the message with the name of the attached contact 8 Attachments Manage vCard address book attachments To view a vCard attachment in an open message click the attachment Click View Attachment To add the contact information to your address book in an address book attachment click the trackwheel Click Add to Address Book To update contact information in an address book attachment click the trackwheel Click Update Address Related topic About vCard address book attachments See page 35 Attachments shortcuts To change the column size press the exclamation point key To move to a specific cell press 5 To display the contents of a cell press the Space key To zoom into an image press 3 To continue zooming into an image hold the Shift key and roll the trackwheel To zoom out of an image press 9 To continue zooming out of an image hold the Shift key and roll the trackwheel To zoom to the original image size press 5 To rotate an image press the period key To view the next slide in a presentation press 6 To view the previous slide in a presentation press 4 To view a presentation as a slide show press the question mark key To stop a slide show hold the Escape button To move between presentation views in a presentation press the Symbol key 35 User Guide 36 Synchronizing data About email reconciliation Turn on wirel
14. 2 Click New Address 3 Type the contact information 4 Click the trackwheel 5 Click Save Note To add a contact from a message memo call log or web page click the contact Click Add to Address Book Type any additional information Click the trackwheel Click Save Manage contacts Click a contact Click one of the following menu items e View e Edit e Delete Related topic Share your address book with a paired Bluetooth enabled device See page 68 Create mailing lists In the address book click the trackwheel Click New Group Type a name for the mailing list Click the trackwheel Click Add Member Click a contact Click Continue ON Do amp w NN gt Repeat steps 4 to 7 to add other contacts to the mailing list 9 Click the trackwheel 10 Click Save Group Note If you create a mailing list it is not copied to or from your desktop email program Manage mailing lists Click a mailing list Click one of the following menu items User Guide e View Group Edit Group Delete Group Manage contacts in mailing lists Click a contact Click one of the following menu items e View Member e Change Member e Delete Member e Add Member Note When you delete members from a group or delete a group the contacts remain in the address book About custom phone tunes You can add a custom phone tune for a contact without changing other notifications Custom phone tune
15. Email Settings 2 Set the Use Auto Signature field to Yes 3 Type an auto signature 4 Click the trackwheel 5 Click Save Note You can also add an auto signature in the BlackBerry Desktop Software If you use the BlackBerry Internet Service log in to your account using a desktop browser to add an auto signature Related topic About auto signatures See page 19 User Guide About out of office replies The out of office reply should be sent automatically to a contact the first time that contact sends you an email message To set an out of office reply on your BlackBerry device your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later Set an out of office reply 1 In the messages options click Email Settings 2 Set the Use Out Of Office Reply field to Yes 3 Type a reply 4 Ifyou use an IBM Lotus Notes desktop email program in the Until field set the date on which the out of office reply should be turned off 5 Click the trackwheel 6 Click Save Note You can also set an out of office reply in your desktop email program If you use the BlackBerry Internet Service log in to your account using a desktop browser to set an out of office reply Related topic About out of office replies See page 20 About filters You can create filters to specify which email messages are forwarded to your BlackBerry device and which messages remain
16. appear in the messages list select None Press the Space key 2 Phone Related topics About call logs Manage call logs See page 13 Can set the phone to display frequently called numbers See page 102 How do change how long messages and phone call logs remain in the messages list See page 106 Manage call logs In the phone or in the messages list open a call log Click the trackwheel Perform one of the following actions e To add notes to the call log click Add Notes e To edit call log notes click Edit Notes e To forward call log notes click Forward e To delete call log notes in the open call log click the trackwheel Click Edit Notes Click the trackwheel Click Clear Field Forward calls 1 In the phone options click Call Forwarding 2 Click the type of calls to forward 3 Click Do Not Forward or the current forwarding phone number 4 Click Change Number 5 Click a forwarding phone number 6 Click the trackwheel 7 Click Save Note Before you enable call forwarding verify that your service provider supports this feature and that you have call forwarding phone numbers added Contact your service provider for more information User Guide Related topics Add call forwarding phone numbers See page 14 Delete call forwarding phone numbers See page 14 Can use call forwarding See page 102 How do edit the phone number to which my calls are forwarded See page 1
17. appointments Schedule appointments quickly Schedule meetings Manage appointments and meetings Respond to meeting invitations Manage meeting participants Search for PIM items Calendar shortcuts Calendar frequently asked questions About the calendar In the BlackBerry device calendar you can view your appointments and meetings in one of four views Day Week and Month views show all your appointments for the selected time period Agenda view shows all your scheduled appointments in a list Change the calendar view To change to another calendar view Day Week Month or Agenda click the trackwheel Click a view To change the default view that appears when you open the calendar in the calendar options set the Initial View field Click the trackwheel Click Save Navigate the calendar To go to a specific date click the trackwheel Click Go to Date Set the date Click the trackwheel To go to the current date click the trackwheel Click Today To move forward or back by a time period click the trackwheel Click Prev or Next Schedule appointments 1 Inthe calendar click the trackwheel 2 Click New 3 Type the appointment details 4 Ifthe appointment is recurring set how frequently it should recur 5 Click the trackwheel 6 Click Save Notes If your appointment recurs perform the following actions Set the Every field to change the frequency of the appointment For example to se
18. bullet can destroy unbreakable bricks e Laser enables you to shoot unlimited laser beams at the bricks e Multi puts four balls in play e Catch enables you to catch and hold the ball e Flip changes the direction of the paddle e Wrap enables you to move the paddle beyond the edge of the screen Bomb destroys the next brick that you hit and damages nearby bricks e Life gives you an additional life BrickBreaker scoring e Catching a capsule 50 points e Shooting a brick with the gun 50 points e Hitting a brick with the ball 10 points e Shooting a brick with the laser 5 points e Damaging a brick with a bomb 5 points How do set the speed of the paddle In the BrickBreaker options set the Paddle Movement Speed field How do accelerate the paddle To accelerate the paddle as you roll the trackwheel in the BrickBreaker options select the Paddle Acceleration check box Can change the volume for the game Yes In the BrickBreaker options set the Volume field User Guide Can submit my scores to the BrickBreaker high score web site Yes In the BrickBreaker options type a user name and password If you beat your previous high score you can submit your name and score to the public high score web site Unsubmitted high scores can be submitted at any time In BrickBreaker click the trackwheel Click Send High Score How do check the BrickBreaker high score web site In BrickBreaker cl
19. click the trackwheel Click New Type a title for the password Click the trackwheel Click Random Password Type any additional password information Click the trackwheel Click Save HN mu w ND Related topics About the password keeper Store passwords Manage passwords In the password keeper click a password Click one of the following menu items e View e Edit e Delete Related topic Change the password keeper password See page 86 Change the password keeper password 1 In the password keeper type your current password keeper password 2 Click OK 3 Click the trackwheel 4 Click Change password 86 5 Type a new password keeper password 6 Retype the new password keeper password 7 Click OK Copy passwords In the password keeper click a password Click Copy to Clipboard To clear the password from the clipboard in the password keeper click the trackwheel Click Clear Clipboard To paste the password place the cursor where you want to insert it Click the trackwheel Click Paste Warning Passwords copied to or from the clipboard are not encrypted About security self tests The security self tests program is designed to verify that security software is implemented properly on your BlackBerry device The tests should run automatically when your device restarts Verify security software In the device options click Security Options Click General Settings Click t
20. compression 84 content protection 84 encryption keys 85 firewall settings 89 frequently asked questions 131 key stores 131 locking device 84 memory cleaning 131 password keeper 85 permissions for third party programs 90 regenerating encryption keys 85 S MIME 131 self tests 86 131 setting third party program permissions 89 storing passwords 85 third party programs accessing connections with the device 91 third party programs accessing external connections 90 third party programs accessing personal information 91 third party programs transmitting data 89 turning off device password 84 verifying software 86 WTLS 48 selecting wireless network 81 sender creating filters using 21 searching by 32 sending address book attachments 18 email messages 17 images in messages 46 links in messages 46 messages from different accounts 17 MMS messages 27 MMS messages from calendar 28 MMS messages from pictures list 28 PIN messages 23 SMS messages 25 web page addresses 47 sent items hiding 105 hiding SMS 109 redirecting to device 21 saving 19 viewing 19 service books about 95 accepting 95 deleting 95 receiving 95 restoring deleted 95 viewing 95 service searching by 31 setting alarm 63 alarm volume 63 cursor speed 43 default volume for calls 15 device password 83 folder redirection 21 font 76 home screen background 75 importance level of messages 18 lan
21. correctly or if more than one word is available for the keys that you pressed use the list that appears on the screen to build a word e To move through selections in the list press the Next key You can also roll the trackwheel to move forward and backward in the list e To choose a selection from the list and continue typing the same word press the Enter key or click the trackwheel e To choose a selection from the list and begin typing a new word press the Space key e To delete letters that you have typed press the Backspace Delete key Related topic Typing shortcuts See page 43 Cut or copy text 1 Click the trackwheel 2 Click Select 3 Select text 4 Click the trackwheel 5 Click Cut or Copy Paste text Place the cursor where you want to insert the cut or copied text Click the trackwheel Click Paste Related topic Copy and paste calculations See page 65 About AutoText AutoText is designed to replace specific text that you type with the appropriate AutoText entry Use AutoText to correct spelling and to replace abbreviations with complete words User Guide Your BlackBerry device has built in AutoText entries that correct common mistakes For example AutoText changes hte to the You can create AutoText entries for your common typing mistakes or for abbreviations For example you might create an AutoText entry that replaces ttyl with talk to you later Use AutoText To use A
22. device Click the trackwheel Click Emergency Call Click Yes Note Emergency calls can only be made to official emergency access numbers for example 911 in North America Related topics Turn on A GPS support See page 10 About Emergency Callback Mode See page 11 About A GPS support Depending on your service provider your BlackBerry device might be enabled with Assisted Global Positioning System A GPS support If your device is enabled with A GPS support an emergency operator should be able to estimate your location when you make an emergency call or when your device is in Emergency Callback Mode Turn on A GPS support In the device options click Advanced Options Perform one of the following actions e To turn on and off A GPS support for emergencies click Location Based Services Set the GPS Services field to 911 Only Location Off or Location Off Location On depending on your service provider e To enable an operator to estimate your location at other times subject to A GPS limitations set the GPS Services field to Location On Warning In an emergency always provide detailed information about your location to the emergency operator Because of certain limitations in A GPS technology and emergency infrastructure the emergency operator might not be able to estimate your location using only A GPS information Related topics About A GPS support See page 10 About Emergency Callback Mode Se
23. device is not provisioned for voice mail you can type the access number for a different voice mail system About TTY You can use text telephone TTY to make calls to and receive calls from other TTY devices If you connect your BlackBerry device to a TTY device calls that you receive on your device are converted to text 2 Phone When TTY is enabled an indicator appears in the device status section of the screen Note The TTY option is only available on some BlackBerry devices Contact your service provider for more information Set the TTY option In the phone options click TTY Set the TTY Mode field Click the trackwheel Click Save Related topics About TTY See page 15 Can use a TTY device with my device See page 102 About default call volume You can specify a default volume level that is used for all calls even if you adjusted the volume during a previous call Set the default call volume In the phone options click General Options Set the Default Call Volume field Click the trackwheel Click Save Related topic About default call volume See page 15 About voice privacy Depending on your service provider your BlackBerry device might support a voice privacy service Depending on the status of the wireless network the voice privacy status might change during a phone call If voice privacy is active a small P icon appears on the Active Call screen and in the device status s
24. device memory is full your device deletes the oldest messages from the messages list to accommodate new ones It does not delete saved messages Why aren t all the SMS options described appearing on my device Depending on your service provider plan some SMS message options might not be available on your BlackBerry device Contact your service provider for more information What are the Priority and Callback Number fields in the SMS options The Priority field specifies the priority level for your SMS messages The Callback Number field specifies the callback number that appears in your SMS messages 110 MMS messages frequently asked questions Can send and receive MMS messages Can specify when my device should receive MMS messages Can hide sent messages Can filter unwanted MMS messages Can configure notification for all MMS messages Can pause resume or restart a slideshow presentation Can view the size of my MMS messages before send them How do change how long messages and phone call logs remain in the messages list Can I send and receive MMS messages Yes if your service provider plan includes MMS messages and your BlackBerry device is provisioned for the service Contact your service provider for more information Can I specify when my device should receive MMS messages Yes In the device options click MMS To set when your BlackBerry device communicates wit
25. device that want to pair with Why does my list of paired Bluetooth enabled devices not appear Can connect to Bluetooth enabled devices without being prompted Can prevent Bluetooth enabled devices from discovering my device when it is within range How do connect my BlackBerry device with another Bluetooth enabled device Verify that your Bluetooth radio is turned on and that your BlackBerry device is paired with a Bluetooth enabled device In the list of paired Bluetooth enabled devices click a device Click Connect How do connect my BlackBerry device with my computer Verify that your Bluetooth radio is turned on and that your BlackBerry device is paired with your computer In the list of paired Bluetooth enabled devices click your computer Click Connect See the BlackBerry Desktop Software Online Help for more information about connecting your device to your computer using a Bluetooth wireless connection How do know when my Bluetooth radio is on Bluetooth icons appear on the Home screen if your Bluetooth radio is on or if you are connected with another Bluetooth enabled device See the printed documentation that accompanied your device for more information about Bluetooth icons What if can t type a passkey on the Bluetooth enabled device that want to pair with If the Bluetooth enabled device with which you are pairing has no screen where you can type a passkey the pass
26. dial numbers 13 tasks 59 themes 76 third party programs 49 using email reconciliation 37 See also removing delivery confirmation for PIN messages 104 for SMS messages 109 desktop email program add out of office reply from device 20 conflicts 118 device activating over wireless network 7 backing up data 39 changing folders on 107 resetting 80 restoring 39 silencing 73 turning off automatically 79 turning on automatically 79 turning on screen 75 unlocking 84 device data backed up during wireless backup 39 clearing 86 reducing size 85 restoring 131 device password User Guide about 83 changing 84 setting 83 turning off 84 dialing adding pause 53 adding wait 53 using letters 12 See also calls phone disconnecting from wireless network 81 dismissing all calendar reminders 128 task reminders 128 display language 77 options 75 distribution lists See mailing lists downloading frequently asked questions 50 images 76 previewing ring tones 50 programs 49 ring tones 49 themes 76 draft messages saving 18 E editing AutoText entries 42 call notes 13 contacts 51 filters 21 mailing lists 51 memos 61 paired Bluetooth enabled device name 68 password keeper passwords 86 profile exceptions 72 profiles 71 saved searches 31 shortcuts 134 speed dial numbers 13 task status 59 See also setting changing email messages 142 adding contacts 18
27. earlier for IBM Lotus Domino or if you use the BlackBerry Desktop Redirector to forward messages to your device update the encryption keys using the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Helpfor more information Why do additional security features appear in the device options Additional security options such as Certificate Servers Certificates Key Stores S MIME and Memory Cleaning might be available You can use these options with the Secure Multipurpose Internet Mail Extensions S MIME Support Package See the S MIME Support Package User Guide Supplement for more information User Guide How do specify the criteria for random passwords that are generated in the password keeper In the password keeper options set the password length and specify whether randomly generated passwords must contain letters numbers or symbols How do I prevent passwords from appearing on the screen in the password keeper In the password keeper options set the Show Password field to False 132 Shortcuts Home screen shortcuts Options and fields shortcuts Navigating screens shortcuts Typing shortcuts Editing text shortcuts Phone shortcuts Messages shortcuts Search shortcuts Attachments shortcuts Browser shortcuts Calendar shortcuts Calculator shortcuts Home screen shortcuts To return to the Home screen from any other screen press the End key To lock the device set a passwo
28. higher or lower in the list click the profile exception Click Move Roll the trackwheel to move the profile exception Click the trackwheel e To see the list of available tunes click Show Tunes e To delete a profile exception click Delete Note To turn off a profile exception select the exception Press the Space key To turn on the profile exception again press the Space key Manage contacts in profile exceptions In a profiles exception in the From field click a contact Click one of the following menu items e Change Name e Delete Name Silence your device To silence your BlackBerry device in the profiles list select the Quiet profile To receive only vibrate notification in the profiles list select the Vibrate profile To turn off all notification including profile exceptions and LED notification in the profiles list select the Off profile Related topic Silence the alarm See page 63 Profiles frequently asked questions What is the escalating volume level Why isn t the ring tone being played the number of times that have set Why am not receiving notification for incoming calls or received messages How do set custom notification for messages from a specific contact Why can I not edit all the fields for a Calls From profile exception Can set one phone tune for all my profiles What is the escalating volume level If you use the escalating volume level the
29. imperial to metric click To Metric e To convert the number from metric to imperial click From Metric Click a conversion type User Guide 66 Bluetooth About Bluetooth wireless technology Turn on or off the Bluetooth radio Pair with another Bluetooth enabled device Manage paired Bluetooth enabled devices Set how your BlackBerry device appears to other Bluetooth enabled devices Use Bluetooth wireless technology during a call Share your address book with a paired Bluetooth enabled device Bluetooth frequently asked questions About Bluetooth wireless technology Bluetooth wireless technology is designed to enable your BlackBerry device to establish wireless connections with other Bluetooth enabled devices such as a handsfree car kit or wireless headset in close proximity Turn on or off the Bluetooth radio To turn on the Bluetooth radio in the device options click Bluetooth Click the trackwheel Click Enable Bluetooth To turn off the Bluetooth radio in the device options click Bluetooth Click the trackwheel Click Disable Bluetooth About Bluetooth pairings When you pair your BlackBerry device with another Bluetooth enabled device you should be able to connect to the other Bluetooth enabled device over the wireless network when it is within range of your BlackBerry device a typical range is approximately 10 meters After you pair with a Bluetooth enabled device you can set yo
30. in your desktop email program For example you cannot add a contact s birthday in a custom field and synchronize it with your desktop email program The birthday field is a date field in your desktop email program not a text field To change the field name for a custom field when creating or editing a contact click the trackwheel Click Change Field Name See the BlackBerry Desktop Software Online Help for more information about synchronizing custom fields with fields in your desktop email program Why does the Add Custom Phone Tune option not appear The Add Custom Phone Tune option does not appear in the menu if a custom phone tune has already been added for the contact A Calls From profile exception appears in the profiles list for contacts with a custom phone tune User Guide How do I change the volume level for the custom phone tune Custom phone tunes are based on the active notification profile When you add a custom phone tune from the address book the volume for the tune matches the volume that is set in the active notification profile To create a custom phone tune with a different volume level in the profiles list create an exception that is based on a profile that is different from the active profile Can I clear all the categories that apply to a contact task or memo Yes When editing the contact task or memo click the trackwheel Click Categories Click the trackwheel Click Clear Selection Save t
31. in your desktop email program To forward messages to your device when creating a filter select Forward with Level 1 Notification sends messages with higher priority or Forward header only sends messages with only the To Sent and From fields 20 If the message does not meet any filter criteria and should not be forwarded set the If no filters apply send email to handheld field to No Filters are applied to messages based on the order in which they appear If you create multiple filters that could apply to the same message you must decide which one should be applied first by placing that filter higher in the list To create filters on your device your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later Create filters 1 In the messages options click Email Filters 2 Click the trackwheel 3 Click New 4 Set the filter information 5 Click the trackwheel 6 Click Save Notes To add a contact to the From or Sent to fields click the trackwheel Click Select Name Click a name Click Continue To make the filter detect messages from multiple contacts use semicolons to separate contacts in the From or Sent to fields You can also use the BlackBerry Desktop Software to create filters If you use the BlackBerry Internet Service log in to your account using a desktop browser to create filters Related topics About filters See page 20 Manage fi
32. is not backed up If you are using the BlackBerry Desktop Software with your device you can back up and restore your device data using the Backup and Restore tool See the BlackBerry Desktop Software Online Help for more information about backing up and restoring device data manually If your device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later and your device data is lost or erased you should be able to restore your device data but not message data using enterprise activation Restore device data 1 In the device options click Advanced Options 2 Click Enterprise Activation 3 Type your corporate email address and the password supplied by your system administrator 4 Click the trackwheel User Guide 40 Typing Type text Cut or copy text Paste text About AutoText Use AutoText Create AutoText entries Manage AutoText entries Add entries to the custom word list Manage the custom word list Set the cursor speed Typing shortcuts Typing frequently asked questions Type text To type in most fields use the SureType input method Press each letter key once until you have typed an entire word When you use SureType technology the letters on the screen should change automatically until the word is complete For example to type the word run press ER UI BN Press the Space key If you type all the letters in a word and the word does not appear
33. on a web page click the trackwheel Click Select Mode In select mode you can scroll through content one line at a time and select images To switch your browser back to view mode click the trackwheel Click View Mode In view mode you can scroll through web page content quickly and the cursor only selects links 122 What is the Available Offline check box that appears when I m adding a bookmark If you select the Available Offline check box you can view a web page when your BlackBerry device is not connected to the wireless network or when you are outside a wireless coverage area When you view the web page offline it displays the information that was current when you last viewed the bookmark online To change this check box you must create the bookmark again Can view web pages that contain JavaScript or animated graphics Yes Use the BlackBerry Browser to view HTML web pages that contain JavaScript or animated graphics To view web pages that contain JavaScript in the browser options click Browser Configuration Select the Support JavaScript check box Save the changes To view animated graphics in the browser options click General Properties Set the Repeat Animations field Save the changes To view web pages that contain JavaScript or animated graphics using the BlackBerry Browser your BlackBerry device must be integrated with an email account that uses BlackBerry Enterprise Server version 4 0 or l
34. other prefixes Note In the phone options set your smart dialing options to avoid typing the country code and area code Related topic About smart dialing See page 14 Open SMS messages An unopened SMS message appears in the messages list with a closed italic envelope icon After you open the message the closed italic envelope changes to an open italic envelope Send SMS messages 1 In the messages list click the trackwheel 2 Click Compose SMS 3 Click Use Once 4 Click SMS 5 Click Phone 6 Type an SMS compatible phone number User Guide 7 Click the trackwheel 8 Click Continue 9 Type a message 10 Click the trackwheel 11 Click Send Notes If you have added contacts to the address book you can select a contact from the list after you click Compose SMS If your BlackBerry device supports sending SMS messages to email addresses you can select the destination address as an email address after you click Use Once To send an SMS message quickly from the phone type an SMS compatible phone number Click the trackwheel Click SMS lt XXXXXXX gt Related topic Why can t send SMS messages See page 109 Add contacts to SMS messages When composing an SMS message click the trackwheel Click Add Recipient Note You can send an SMS message to up to ten recipients Related topic Type an SMS number See page 25 Manage SMS messages Open a message Click the trackwh
35. these default profiles except for the Off profile You cannot delete them Enable profiles In the profiles list click a notification profile Click Enable Note To change the current notification profile quickly select a profile Press the Space key Create notification profiles 1 In the profiles list click the trackwheel 2 Click New Profile 3 Type a name for the profile 4 Click an item 5 Click Edit 6 Set how you want to receive notification for that item 7 Click the trackwheel 8 Click Save 9 Click the trackwheel 10 Click Save Manage notification profiles Click a profile Click one of the following menu items e Edit e Delete Manage ring tones In the profiles list click a profile Click Show Tunes Click a ring tone Click one of the following menu items e Play e Delete e Volume User Guide Notes The Volume option only sets how loud or quiet the tune plays when you listen to it in the list To change the volume for your notification edit the profile You can only delete downloaded ring tones About custom notification You can create exceptions to notification profiles to receive different notification for incoming messages and phone calls from specific contacts For example you can create a profile exception that uses the Loud profile when you receive messages and phone calls from specific contacts regardless of the active profile Profile exceptions are appl
36. your device in the messages options click General Options Set the Auto More field to No The next time that you receive a long message More available appears at the bottom To request more of the message click the trackwheel Click More To view the rest of the message click More All Can I file messages Yes If you have turned on wireless email reconciliation for your BlackBerry device any messages that you file on your device are also filed in your desktop email program 34 Email and PIN messages frequently asked questions If your device is not enabled for wireless email reconciliation your device must be integrated with an account that uses the BlackBerry Desktop Redirector or the BlackBerry Enterprise Server to file messages You must perform an initial email reconciliation with the BlackBerry Desktop Software so that the folders in your desktop email program appear on your device See the BlackBerry Desktop Software Online Help for more information about configuring email reconciliation manually Can hide sent messages Yes In the messages options click General Options Set the Hide Sent Messages field to Yes Note To view sent messages in the messages list click the trackwheel Click View Folder Click Sent Items Click Select Folder Why can t see a new message in the messages list even though received notification If email messages are sent to your BlackBerry device from specific d
37. 02 Add call forwarding phone numbers 1 On the Call Forwarding screen click a type of calls to forward 2 Click New Number 3 Type a phone number 4 Press the Enter key 5 Click the trackwheel 6 Click Close Related topic How do edit the phone number to which my calls are forwarded See page 102 Delete call forwarding phone numbers On the Call Forwarding screen click the current call forwarding number Click Edit Numbers Click a phone number Click Delete Related topic How do edit the phone number to which my calls are forwarded See page 102 About automatic volume control Automatic volume control is designed to adjust the volume on your BlackBerry device when you are using the phone in a noisy environment Set automatic volume control In the phone options click Enhanced Audio Set the Automatic Volume Control field Click the trackwheel Click Save Related topic About automatic volume control See page 14 About smart dialing You can specify default country and area codes so that any numbers that are specified as links or any numbers in your address book that do not contain these codes are dialed correctly If you call a corporation frequently you can also set your smart dialing options so that you do not have to type the main number for the corporation To call a contact in the corporation you only need to press the X key and type the extension number Set default country
38. 22 browser home page 122 calendar views 55 contacts in profile exceptions 72 custom fields 125 default calendar reminders 56 device password 84 email message recipients 18 email messages 18 first day of week in calendar 127 mailing list members 52 meeting invitees 57 meetings 56 message status 19 password keeper password 86 PIN messages 18 sent messages 18 task status 59 volume for custom phone tunes 126 See a so editing setting checking voice mail 11 clearing all categories 126 browser cache 48 device data 86 fields 133 compressing data size 85 conflicts with desktop email program data 118 connecting to wireless network 81 contacts 140 adding 51 adding custom phone tunes 52 adding to email messages 18 adding to PIN messages 18 adding to SMS messages 26 allowing duplicate 125 applying categories 53 assigning speed dial 12 calling 9 changing in profile exceptions 72 clearing all categories 126 creating categories 52 deleting 51 deleting categories 53 editing 51 frequently asked questions 125 managing remote search results 53 number of 126 searching in remote address book 53 sorting 125 sorting by category 53 synchronizing 37 vCard attachments 28 viewing 51 See also address book content compression about 84 turning on 85 content protection about 84 turning on 85 Convenience key about 76 setting 76 converting measurements 65 copyi
39. BlackBerry 7130e Version 4 1 User Guide BlackBerry 7130e Model Number RAV20CW Last modified 7 September 2005 Part number SWD_X_HH EN 069 002 At the time of publication this documentation is based on BlackBerry Handheld Software version 4 1 Send us your comments on product documentation https www blackberry com DocsFeedback 2005 Research In Motion Limited All Rights Reserved The BlackBerry and RIM families of related marks images and symbols are the exclusive properties of Research In Motion Limited RIM Research In Motion Always On Always Connected the envelope in motion symbol and BlackBerry are registered with the U S Patent and Trademark Office and may be pending or registered in other countries The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Research In Motion Limited is under license IBM Lotus Domino and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States other countries or both JavaScript is a trademark of Sun Microsystems Inc in the United States and other countries Microsoft Outlook PowerPoint and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Novell and GroupWise are either registered trademarks or trademarks of Novell Inc in the United States and other countries vCard and vCalendar are eith
40. N N N N w N O O N M Uo FP U N Enterprise activatlonk era area N ERS 7 PRONG ann chess TE minimum ones meer ee 9 Email messages ss EE ennemie nan NN ant 17 PIN MESSAGES sisirin teisia sa 23 SMS MESSages nu ee E E E ERN E 25 MMS MESSAGES 2 2 u 2 2 22 27 SEAICh ROEE E AT EA EO E EEIE VEE EI E E A PO A E E 31 Aache orenen AANER 33 Synchronizing data u 37 Backing up and restoring device data 39 DY PUG E E E A E E E E E E E E 41 ELLONE E E E EEE E ELE E 45 Dogni ALITA ES R R A AR 49 COTA CES geresnis NEE een rie eme ee EE E EA R 51 Calenda e ET E A E ae E E T a tee 55 E e en 59 MEMO Siem a E N E E EE 61 AE E E E E E A E E E E A E laa 63 Cau a RSE A 65 Blue o0 lisana ei AR Nate 67 Date and times 69 UOTE NS EERTE es nan Ne nt 71 Saree display eccna ei 75 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 language nase 77 Power and battery ee nenne 79 Network coverage sea 81 SECUND EETRI antenne ne T A A A E nn 83 Third party program control Hs en 89 BrickBreaker nu 0 renier te nn ee 93 SENICE DOORS 4a an EEE 95 Frequently asked questions 97 General frequently asked questions 99 Phone frequently asked questions 101 Email and PIN messages frequently asked questions ssssecsseecssesseecsesessecseeesssecsscessrecsseesseeensecs 103 SMS messages frequently asked questions 109 MMS messages frequently asked
41. SureType input method If the input language of your device is different from the display language of your device a rectangle with the short form of the current input language appears in the list that appears when you type Set the input language In the device options click Language In the Input method field click a language Click Save Related topics About the input language See page 77 Set the display language See page 77 Can change the input method for my device See page 44 Add or remove a display language If your BlackBerry Handheld Software supports multiple languages you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information Why do some characters not appear correctly on my device If your BlackBerry device is integrated with the BlackBerry Enterprise Server and the BlackBerry Enterprise Server does not support the characters the characters do not appear correctly when you use the BlackBerry Browser or open an attachment Contact your system administrator for more information If your device is integrated with the BlackBerry Internet Service contact your service provider for more information about supporting characters on your device User Guide 78 Power and battery About power off and reminders Set the device to turn on and off automatically Check the batte
42. USE OF THIS DOCUMENTATION NEITHER RIM NOR ITS RESPECTIVE DIRECTORS OFFICERS EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT ECONOMIC COMMERCIAL SPECIAL CONSEQUENTIAL INCIDENTAL EXEMPLARY OR INDIRECT DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS REVENUE OR EARNINGS LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS OR A FAILURE TO REALIZE EXPECTED SAVINGS This document might contain references to third party sources of information hardware or software products or services and or third party web sites collectively the Third Party Information RIM does not control and is not responsible for any Third Party Information including without limitation the content accuracy copyright compliance compatibility performance trustworthiness legality decency links or any other aspect of Third Party Information The inclusion of Third Party Information in this document does not imply endorsement by RIM of the Third Party Information or the third party in any way Installation and use of Third Party Information with RIM s products and services may require one or more patent trademark or copyright licenses in order to avoid infringement of the intellectual property rights of others Any dealings with Third Party Information including without limitation compliance with applicable licenses and terms and conditions are solely betwe
43. Y about 15 requirements for using 102 setting 15 tunes See ring tones profiles turning off alarm 63 all notification 73 AutoText for SMS messages 42 Bluetooth radio 67 device automatically 79 device password 84 filters 21 out of office reply automatically 20 profile exceptions 72 speakerphone during calls 12 turning on A GPS support 10 alarm snooze 63 Bluetooth radio 67 browser push 50 calendar snooze 128 content compression 85 content protection 85 device automatically 79 device password 83 device screen 75 filters 21 profile exceptions 72 speakerphone during calls 12 tasks snooze 128 wireless email reconciliation 37 wireless PIM synchronization 38 typing copy text 41 User Guide U cut text 41 frequently asked questions 43 letters in phone numbers 12 NUM lock 43 passwords 83 paste text 41 setting cursor speed 43 shortcuts 43 SMS numbers 25 text 41 using AutoText 42 using SureType 41 using word list 41 unlocking device 84 keyboard 84 user defined fields 125 V vCard attachments See address book attachments version software 99 viewing 152 animated graphics 122 AutoText entries 42 contacts 51 filed messages 19 filters 21 images 46 information about file attachments 34 list of programs 49 mailing lists 51 memos 61 MMS messages 27 next and previous web pages 46 password keeper passwords 86 presentations 34 p
44. ace key To insert a slash mark press the Shift key the Space key The Go To dialog box tracks the web addresses that you type To go to a web page on the list click the web address Click OK Use the browser To select text and images as you scroll through a web page click the trackwheel Click Select Mode To select only links and fields as you scroll through a web page click the trackwheel Click View Mode User Guide To open the browser and display a list of useful bookmarks provided by your service provider press the Convenience key To follow a link click the link Click Get Link To stop loading a web page click the trackwheel Click Stop To view the previous web page in the history click the trackwheel Click Back To view the next web page in the history click the trackwheel Click Forward To go to your home page click the trackwheel Click Home To view a list of the last 20 web pages that you visited click the trackwheel Click History To refresh the current web page click the trackwheel Click Refresh To view the address for the current web page click the trackwheel Click Page Address To view the address for a link click the link Click Link Address To view the address for an image click the image Click Image Address To move the browser to the background to use another program click the trackwheel Click Hide To close the browser click the trackwheel Click Clos
45. ackBerry Enterprise Server version 3 5 or later for Microsoft Exchange BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino or BlackBerry Enterprise Server version 4 0 or later for Novell GroupWise Contact your system administrator for more information about the BlackBerry Browser How do I change my browser settings In the browser click the trackwheel Click Options Various settings are available on the Browser Configuration General Properties and Cache Operations screens Note You might be restricted from changing your BlackBerry device browser settings Contact your system administrator for more information User Guide How do I change the browser home page In the browser options click Browser Configuration In the Home Page Address field change the web page address Save the changes Depending on your service provider you might not be able to change your home page How do I change the type of content that the browser accepts In the browser options click Browser Configuration Set the Content Mode field Save the changes Can override the character set encoding of web pages Yes On a web page click the trackwheel Click Set Encoding Clear the Auto mode check box Set the Default Charset field Click OK The browser uses the default character set to display all web pages How do I select images and text on a web page To select text and images that are not links
46. adding signature 19 changing 18 deleting 18 filing 18 filtering 106 forwarding 18 frequently asked questions 103 opening 17 redirecting from folders 21 107 118 replying 18 requirements for filing 105 resending 18 resending automatically 18 restricting 106 saving 18 saving draft 18 saving sent 19 sending 17 setting importance 18 stop from sending 104 viewing filed 19 viewing longer subject line 106 See also messages email reconciliation about 37 deleted messages 37 handling conflicts 118 over the wireless network 37 requirements for using 117 with personal folders 118 email redirection frequently asked questions 104 redirecting from folders 21 107 emergency callback mode 11 making calls 9 emptying deleted items folder 119 encryption keys about 85 regenerating 85 requirements for regenerating from device 131 ending calls 9 11 enterprise activation 7 escalating volume 73 extending battery life 79 F file attachments about 33 changing display of 114 frequently asked questions 113 memory use for 114 navigating 35 opening 33 opening table of contents 33 presentation attachments 35 receiving more of long attachments 114 requirements for viewing 113 retrieving embedded content 33 searching within 114 showing tracked changes 115 skipped content 115 supported file formats 33 viewing in the browser 47 viewin
47. ally for redirection in the messages options click Email Settings Click the trackwheel Click Folder Redirection On the Email Reconciliation screen set the Wireless Reconcile field to Off Save your changes Open the Email Reconciliation screen again and set the Wireless Reconcile field to On Save your changes 34 Email and PIN messages frequently asked questions How do I make changes to the folders on my device You cannot add edit or delete folders from your BlackBerry device To add edit or delete a folder change it in your desktop email program and reconcile your email messages with your device If your device is enabled for wireless email reconciliation changes that you make to the folders in your desktop email program should be synchronized with your device over the wireless network If your device is not enabled for wireless email reconciliation reconcile your email manually using the BlackBerry Desktop Software See the BlackBerry Desktop Software Intellisync Online Help for more information How do stop email messages from being sent to my device If you are using the BlackBerry Desktop Software in the Redirector Settings tool clear the Redirect incoming messages to your handheld check box If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later in the messages options click Email Settings Set the Send Email To Handheld field to N
48. and area codes 1 In the phone options click Smart Dialing 2 Set the Country Code and Area Code fields 3 Inthe National Number Length field set the default length for phone numbers in your country 4 Click the trackwheel Click Save Note When you calculate the default length for phone numbers include your area code and local number but do not include your country code or the National Direct Dialing prefix Warning If you roam to another country and you change your smart dialing options phone numbers for contacts in your address book might not be dialed correctly Related topic About smart dialing See page 14 Set corporate extension dialing 1 In the phone options click Smart Dialing 2 Inthe Number field type the main phone number for a corporation 3 Set how long the BlackBerry device waits before dialing an extension 4 Inthe Extension Length field set the default length for extensions 5 Click the trackwheel 6 Click Save Related topic About smart dialing See page 14 Set voice mail options In the phone options click Voicemail Type a voice mail access number and any additional numbers such as a password or extension Click the trackwheel Click Save Notes If your BlackBerry device is provisioned for voice mail the voice mail access number might already appear on the screen Contact your service provider for more information about voice mail for your device If your
49. ar contact your system administrator If you do not have access to a BlackBerry Enterprise Server version 4 0 or later see the printed documentation that accompanied your device for more information about integrating your device with an email account Activate the device over the wireless network 1 Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network 2 Inthe device options click Advanced Options 3 Click Enterprise Activation Type your corporate email address and the password provided to you by your system administrator Click the trackwheel 6 Click Activate Note Limit the use of your BlackBerry device until enterprise activation is complete Related topic Why are some messages already on my device See page 104 Verify activation status If the BlackBerry device has not yet been activated or you are upgrading your software Enterprise Activation might appear on the Home screen Click Enterprise Activation to check the activation status If Enterprise Activation does not appear on the Home screen in the device options click Enterprise Activation to check the activation status User Guide Phone Find your phone number Make phone calls Make emergency calls Turn on A GPS support Change the privacy setting for location based services Acquire the GPS position of your device Make calls using speed dial Check voice mail A
50. ater Contact your system administrator for more information Note The BlackBerry Browser does not support some style sheets or dynamic HTML Why did a web page form not submit Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels Can I be prompted before scripts are run on my device Yes In the browser options click General Properties Select the Prompt Before Running WML Scripts check box You are prompted before browser scripts are run How do change which browser opens when I click a link in an open message In the device options click Advanced Options Click Browser Set the Default browser configuration field Save the changes On my browser home page when hold the Escape button the program closes Can I change this Yes In the browser options click General Properties Select the Prompt Before Closing Browser On Escape check box A dialog box appears before the browser closes 39 Browser frequently asked questions How do set WAP Browser security options To set WAP Browser security in the device options click Security Options Click WTLS Wireless Transport Layer Security In the Encryption Strength field set the encryption level for connecting to your WAP gateway In the Prompt For Server Trust field set whet
51. ation that each picture displays when the recipient opens the MMS message In a Slide Duration field press the Space key Related topic Can send and receive MMS messages See page 111 Send MMS messages from the browser pictures list or calendar 1 In the browser or pictures list click an image In the calendar click an appointment 2 Click Send As MMS 3 Add a contact 4 Type a message 5 Click the trackwheel 6 Click Send Set delivery and read notification 1 When composing an MMS message click the trackwheel 2 Click Options 28 3 Setthe Confirm Delivery and Confirm Read fields 4 Click the trackwheel Click Save Related topic Can configure notification for all MMS messages See page 111 Manage MMS message attachments In an open message click an image or a vCalendar or vCard attachment Click View Image View Appointment or View Address Click the trackwheel Click one of the following menu items e Save e Add To Calendar e Add Contact Notes Images are saved in the pictures list To play an audio file click Play Roll the trackwheel to increase or decrease the volume To stop playing the file click the trackwheel Manage MMS messages In an open MMS message click the trackwheel Click one of the following menu items e Save e Reply Forward e Reply To All Delete Notes When you reply to an MMS message the previous message is not included
52. button To click an icon or menu item roll the trackwheel to select the item Click the trackwheel To select multiple items or characters hold the Shift key and roll the trackwheel User Guide To page up or down in a list hold the Alt key and roll the trackwheel To move to the top of a screen press 1 To move to the bottom of a screen press 7 To move down a screen press 9 To move up a screen press 3 To move to the next item press 2 To move to the previous item press 8 To delete a selected item press the Backspace Delete key Editing text shortcuts To move the cursor horizontally through a line of text hold the Alt key and roll the trackwheel To select a line of text press the Shift key and roll the trackwheel To select text character by character hold the Shift key and roll the trackwheel To cut the selected text press the Shift key the Backspace Delete key To copy the selected text press the Alt key and click the trackwheel To paste the selected text press the Shift key and click the trackwheel 134 Legal notice 2005 Research In Motion Limited All rights reserved The BlackBerry and RIM families of related marks images and symbols are the exclusive properties and trademarks of Research In Motion Limited RIM Research In Motion Always On Always Connected and BlackBerry are registered with the U S Patent and Trademark Office and may be pending or registered in o
53. ce when a conflict occurs If you turn off wireless PIM synchronization and make changes to a PIM entry in your desktop email program and on the device the conflicting information on the device is replaced by the information in your desktop email program when you turn on wireless PIM synchronization again If you want to select manually how conflicts are handled synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization If you use the BlackBerry Desktop Software to turn on wireless calendar synchronization you can adjust the calendar conflict resolution settings in the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information 118 Why do some characters in my desktop calendar not appear correctly after synchronization If you create calendar entries on your BlackBerry device that contain special accents or characters and your desktop computer does not support those accents or characters the characters do not appear in your desktop calendar correctly On your desktop computer verify that you have the correct default code page set and that you have proper font support installed on your computer See your Microsoft Windows Online Help for more information about setting the default code page for your computer Why are some of my email messages not reconciling over the wireless network If you are not in a wireless coverage area your
54. ces See page 10 Acquire the GPS position of your device See page 11 Acquire the GPS position of your device Your BlackBerry Global Positioning System GPS location is determined using information from GPS satellites and it is expressed as a longitude and latitude To acquire your BlackBerry satellite position in the device options click Advanced Options Click Location Based Services Click the trackwheel Click Refresh GPS Note If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS try again when your BlackBerry device is exposed to a wide area of open sky Related topics About A GPS support See page 10 About location based services See page 10 Change the privacy setting for location based services See page 10 About Emergency Callback Mode When you end an emergency call the BlackBerry device should enter Emergency Callback Mode This mode enables the operator to call you back or determine your approximate location Depending on your service provider Emergency Callback Mode is active for five minutes or is canceled when you make a non emergency call In Emergency Callback Mode you cannot send and receive messages or browse web pages Your device exits Emergency Callback Mode at any time if you make a non emergency call 2 Phone Note To exit Emergency Callback Mode manually click the trackwheel Click Exit Emergency Callback Mode Make calls using speed d
55. crease the volume during a call roll the trackwheel up To decrease the volume roll the trackwheel down Turn on and off speakerphone To turn on speakerphone during a call click the trackwheel Click Activate Speakerphone To turn off speakerphone during a call click the trackwheel Click Activate Handset Warning Do not hold the BlackBerry device near your ear while you use speakerphone Hearing damage can occur See the BlackBerry Safety Information Booklet for more information about using speakerphone safely Related topic Use Bluetooth wireless technology during a call See page 68 Use other programs during calls To use other device programs during a call click the trackwheel Click Home Screen Dial using letters To type letters when dialing a phone number use the multi tap input method Hold the Alt key To type the first letter on the key press the key once To type the second letter on the key press the key twice Note When you type a letter in a phone number your BlackBerry device dials the number that is associated with the letter on a conventional phone keypad Make three way calls 1 During a call click the trackwheel 2 Click 3 Way Call 3 Type a phone number or click a contact 4 Press the Enter key twice 5 During the second call click the trackwheel 6 Click Flash Notes The Active Call screen shows that you are only connected to the second contact even though y
56. d and unopened 19 measurements converting 65 meetings changing 56 changing attendees 57 deleting 57 inviting attendees 57 number of 126 opening 56 recurring 56 removing attendees 57 requirements for creating 117 responding to invitations 57 scheduling 56 memory changing cache size 114 database sizes 99 memos applying categories 53 clearing all categories 126 creating categories 52 deleting 61 deleting categories 53 editing 61 number of 126 sorting by category 53 synchronizing 37 viewing 61 writing 61 messages 145 changing 18 deleting 106 110 deleting multiple 19 different icons 105 filing 105 hiding sent 105 marking opened 19 marking unopened 19 opening from different accounts 17 preloaded on device 104 receiving more of long messages 105 resending 18 searching 31 searching by recipient 32 searching by sender 32 searching by service 31 searching by subject 32 sending from different accounts 17 sending images in 46 sending links in 46 sending web page addresses in 47 setting notification for 71 setting search criteria 31 shortcuts 21 stop forwarding 107 MMS messages about 27 attachments 27 deleting 28 filtering 111 finding number 27 forwarding 28 frequently asked questions 111 image attachments 28 notification 28 111 opening 27 options 111 presentations 111 replying 28 retrieving 27 saving 28 sending 27 sendi
57. e View images To set how images load in your browser in the browser options click Browser Configuration To load images while the page is loading set the Show Images field To show image placeholders if images do not load set the Show Image Placeholders field to Yes Click the trackwheel Click Save To load some images after the web page is loaded click the trackwheel Click More Images To load all the images click the trackwheel Click All Images To view an image on its own page click the image Click Full Image To return to the web page click the trackwheel Click Back 46 Related topic Navigate images See page 46 Navigate images To pan horizontally across an image hold the Alt key and roll the trackwheel To zoom into or out of an image click the trackwheel Click Zoom In or Zoom Out To zoom to the original image size click the trackwheel Click Zoom 1 1 To turn an image 90 degrees in a clockwise direction click the trackwheel Click Rotate Note You can navigate full images or images in the pictures list Copy links images or web page addresses On a web page click a link or image Click Link Address Image Address or Page Address Click Copy Address To paste the address place the cursor where you want to insert the copied text Click the trackwheel Click Paste Related topic How do I select images and text on a web page See page 122 Send links or images in email mes
58. e Table Link link Click Retrieve User Guide View attachment information To view the size author publication date and other information about the attachment open the attachment Click the file name Perform one of the following actions e Ifyou have opened the complete file attachment click View Info e Ifyou have not opened the complete file attachment click Retrieve Info Navigate spreadsheet attachments To scroll horizontally in a spreadsheet hold the Alt key and roll the trackwheel To move to a specific cell in a spreadsheet click the trackwheel Click Go to Cell Type the cell coordinates Click the trackwheel To display the contents of a cell in a spreadsheet click the trackwheel Click View Cell To view the previous worksheet in a workbook click the trackwheel Click Prev Sheet To view the next worksheet in a workbook click the trackwheel Click Next Sheet If the next worksheet has not yet been retrieved in the attachment click the trackwheel Click More To switch to a different worksheet in a workbook click the trackwheel Click Table of Contents In the table of contents click a worksheet Perform one of the following actions e ifthe worksheet has been retrieved underlined with a solid line click View e Ifthe worksheet has not been retrieved underlined with a dashed line click Retrieve To view all the worksheets in the table of contents click the trackwheel Click More
59. e definition 42 speed dial assigning numbers 12 assigning to contacts 12 deleting 13 editing 13 moving contacts 13 using 11 viewing list 13 spreadsheet attachments viewing cell contents 114 subject creating filters using 21 searching by 32 viewing more of 106 SureType shortcuts 43 typing 41 using word list 41 switching programs 133 synchronization frequently asked questions 117 over the wireless network 38 synchronizing calendar 37 contacts 37 memos 37 messages See email reconciliation tasks 37 T table of contents opening for file attachments 33 task switcher 133 tasks applying categories 53 changing status of 59 clearing all categories 126 creating 59 creating categories 52 deleting 59 deleting categories 53 dismissing all reminders 128 frequently asked questions 59 number of 126 opening 59 setting notification for 71 showing in the calendar 128 snooze 128 sorting by category 53 synchronizing 37 text cutting or copying 41 pasting 41 shortcuts for editing 134 text messages See SMS messages text telephone See TTY theme about 76 deleting 76 downloading 76 setting 76 third party programs connections on the device 91 data transmissions 89 151 external connections 90 permissions 90 personal information 91 setting permissions for 89 three way calls making 12 requirements 101 timers resetting 16 tracked changes viewing 115 TT
60. e Book Click a service book Click one of the following menu items e View e Delete Restore deleted service books In the device options click Advanced Options Click Service Book Click the trackwheel Click Undelete User Guide 96 Frequently asked questions General frequently asked questions Phone frequently asked questions Email and PIN messages frequently asked questions SMS messages frequently asked questions MMS messages frequently asked questions Attachments frequently asked questions Synchronization frequently asked questions Typing frequently asked questions Browser frequently asked questions Downloading frequently asked questions Contacts frequently asked questions Calendar frequently asked questions Tasks frequently asked questions Memos frequently asked questions Alarm frequently asked questions Bluetooth frequently asked questions Network coverage frequently asked questions Security frequently asked questions User Guide 98 General frequently asked questions Why are some of the features described not available on my device What software version do have on my device Why is there a flashing light on my device Why does my device screen turn off Can determine how much memory each database on my device is using Why are some of the features described not available on my device Depending on your serv
61. e for the category Press the Enter key Click the trackwheel Click Close a A Oe a ee ae D Related topic About categories See page 52 Apply categories to contacts tasks or memos 1 When creating or editing a contact task or memo click the trackwheel 2 Click Categories 3 Select a category 4 Press the Space key 5 Click the trackwheel 6 Click Save Sort contacts tasks or memos by category In the address book task list or memos list click the trackwheel Click Filter Select a category Press the Space key Note To view your full list of contacts again click the trackwheel Click Filter Clear the check box beside the selected category Delete categories In the address book task list or memos list click the trackwheel Click Filter Click a category Click Delete Note When you delete a category the category is deleted but any contacts tasks or memos to which the category applied are not deleted About pauses and waits Use a wait ora pause to separate additional numbers for example a password or extension from a main phone number After dialing the main phone number your BlackBerry device either pauses before dialing the additional numbers pause or prompts you to type them wait 14 Contacts Add pauses or waits When creating or editing a contact in a phone number field click the trackwheel Click Add Wait or Add Pause Type the additional numbers Re
62. e messages list Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load Click the trackwheel Click Save Request You can also save a web page that has finished loading in the messages list Saving a fully loaded web page enables you to open the text on the web page at any time On the web page click the trackwheel Click Save Page Note A saved web page displays content that was current at the time that the web page was saved To update the content on a saved page click the trackwheel Click Refresh Create bookmarks On a web page click the trackwheel Click Add Bookmark Manage bookmarks In the bookmarks list click a bookmark Click one of the following menu items Edit Bookmark e Delete Bookmark Related topic Organize bookmarks into folders See page 48 47 User Guide Organize bookmarks into folders In the bookmarks list click a folder Perform one ofthe following actions e To add a folder click Add Subfolder e To open a bookmark folder with subfolders click Expand e To close a bookmark folder with subfolders click Collapse e To rename a folder that you added click the trackwheel Click Rename Folder e To move a bookmark into a folder click the bookmark Click Move Bookmark Roll the trackwheel to move the bookmark Click the trackwheel Clear browser caches In the browser options click Cache Operations Cl
63. e number 102 programs 133 sent messages 105 sent SMS messages 109 tracked changes in attachments 115 high importance setting 18 home page viewing 46 ignoring calls 11 images address 46 copying addresses 46 deleting 47 downloading 76 increasing detail in 34 navigating 46 opening 47 panning 34 46 rotating 34 46 saving 47 selecting 45 122 sending from browser 46 showing placeholders on web pages 46 viewing in browser 46 zooming 34 46 See also file attachments address book attachments attachments importance setting 18 increasing detail in images 34 inserting macros in AutoText entries 44 invitation responding to 57 144 J JavaScript support 122 K key rate setting 43 keyboard lock 84 keys encryption 85 L language adding 77 removing 77 setting 77 light Bluetooth connection indication 99 coverage area indication 99 flashing 99 low battery indication 99 links address 46 copying addresses 46 creating 105 creating for PIN 105 selecting 45 122 sending from browser 46 using 105 loading programs 50 location based services about 10 privacy 10 locking device 84 keyboard 84 logging calls 13 M mailing lists adding members 52 changing members 52 creating 51 deleting 51 deleting members 52 editing 51 viewing 51 viewing members 52 making calls 9 emergency calls 9 three way calls 12 marking messages opene
64. e page 11 About location based services The privacy setting for location based services controls whether programs on your BlackBerry device can use the CPS position of your device For example a program could use the GPS position of your device to give you driving directions Contact your service provider for the availability of location based services Change the privacy setting for location based services To set the privacy level for location based services on your BlackBerry device in the device options click Advanced Options Click Location Based Services Perform one of the following actions e To be prompted each time a location based service program wants to use the GPS position of your device set the Privacy Setting field to By Permission Click the trackwheel Click Save e To prevent location based service programs from using the GPS position of your device set the Privacy Setting field to Restricted Click the trackwheel Click Save e To allow location based service programs to use the GPS position of your device set the Privacy Setting field to Unrestricted Click the trackwheel Click Save Note If you set the privacy level for location based services on your device to By Permission or Restricted and you make an emergency call from your device an emergency operator should still be able to estimate your approximate location subject to A GPS limitations Related topics About location based servi
65. e phone options click General Options Set the Show My Number field to No Email and PIN messages frequently asked questions How do compose an email or PIN message from the To screen Why can t send messages Why can t receive messages Why is the menu item for sending a message not available Why does the letter D appear beside sent PIN messages Can stop a message from being sent Why are some messages already on my device How do create and use links in messages Why is More available appearing at the end of my message Can file messages Can hide sent messages Why can t see a new message in the messages list even though received notification Why is there a different icon beside some items in the messages list Why are call logs appearing in the messages list How do show more of a subject line for my messages How do identify received PIN messages as high priority Can remove the prompt that appears before delete messages Why were some of my messages deleted from the device How do change how long messages and phone call logs remain in the messages list How do restrict the types of email messages that are sent to my device How do create a generic filter Why are some messages sent to my device even though have created a filter Why can t specify some folders from which email messages are redirected How do make changes to the folders
66. e presentation click the trackwheel Click Slide Show To view only text in a PowerPoint presentation in the presentation click the trackwheel Click View Text To view both text and slides in the presentation click the trackwheel Click View Both Note To view more than the text of a PowerPoint presentation your BlackBerry device must be integrated with an account that uses BlackBerry Enterprise Server version 4 1 or later Related topic Navigate presentation attachments See page 35 Navigate presentation attachments To view the next slide in a presentation click the trackwheel Click Next Slide To view the previous slide in a presentation click the trackwheel Click Prev Slide To stop a slide show click the trackwheel Click Close To zoom rotate enhance or save a slide in slide view or text and slide view click a slide Click View Click the trackwheel Click a menu item Note You can only navigate presentation attachments if your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 1 or later About vCard address book attachments Address book attachments vCard vef files contain contact information for a specific user When you add a vCard attachment to your email message recipients of your message can view and add your contact information to their BlackBerry device address books When you open a message that contains a vCard attachment
67. e trackwheel Click Save To increase the brightness of the backlighting temporarily press the Power button Related topic About backlighting See page 75 Set the Home screen background image In the pictures list click an image Click Set As Home Screen Image To clear the Home screen background in the pictures list click the trackwheel Click Reset Home Screen Image Related topic Save images See page 47 User Guide Download background images Your service provider might have supplied a link to a preferred vendor of background images In the pictures list click the trackwheel Click More Images Related topic Save images See page 47 Set the font In the device options click Screen Keyboard Set the font information Click the trackwheel Click Save Note For large fonts set the Antialias mode field About the Convenience key By default the Convenience key opens a list of browser bookmarks made available by your service provider You can set which program this key opens See the printed documentation that accompanied your device for more information about locating the Convenience key Set the Convenience key In the device options click Screen Keyboard Set the Convenience Key Opens field Note If the program set in the Convenience Key Opens field is removed from your BlackBerry device when you press the Convenience key nothing happens Related topic About the Convenience key
68. eadsheet columns with letters and label spreadsheet rows with numbers set the Display Labels field How do I view cell contents in spreadsheet attachments When you select a cell the contents appear at the top of the screen If the contents are too long to see click the cell Click View Cell To view the contents of all the cells in a column click the column label at the top of the screen Click Fit To change the column size for all the columns in a spreadsheet click the unmarked column label in the top left corner of the screen Click a preferred size To change the default column size for all spreadsheet attachments in the attachment options set the Column Width field to Large 114 Why can t I view presentation slides To view a Microsoft PowerPoint presentation in its original format if your BlackBerry device must be integrated with an account that uses BlackBerry Enterprise Server version 4 1 or later Why is More available appearing at the end of my file attachment Long attachments are sent to your BlackBerry device in sections As you read the first section the next section should be sent to your device automatically if you are in a wireless coverage area However it might take several seconds before your device receives the next section To send only the first section of long attachments to your device in the messages options click General Options Set the Auto More field to No The next time
69. ection of the screen User Guide You can set whether you receive notification when there is a change in voice privacy service during a call Set voice privacy change alert In the phone options click Sounds Set the Privacy Alert field Click the trackwheel Click Save Related topic About voice privacy See page 15 Reset call timers 1 In the phone click the trackwheel 2 Click Status 3 Click Last Call or Total Calls 4 Click Clear Timer 5 Click the trackwheel 6 Click Save Phone shortcuts To open the phone press the Send key To end a call press the End key To call a selected contact or phone number press the Send key To call a speed dial number hold the assigned key To add an extension to a phone number press the X key Type the extension number To call your voice mail access number hold 1 To type a letter in a number field hold the Alt key To type the first letter on a key press the letter key once To type the second letter on a key press the letter key twice To turn mute on and off during a call press the exclamation point key To turn speakerphone on and off during a call press the period key To change the volume during a call roll the trackwheel To move to the top of the call log list in the phone press the Space key To insert a wait when typing a phone number press the exclamation point key To insert a pause when typing a phone number press the co
70. eel Click one ofthe following menu items Save e Reply e Forward e Forward As 26 e Delete Note To remove previous SMS messages from a reply message click the trackwheel Click Remove History Resend sent SMS messages To resend an SMS message to the same contact in the message click the trackwheel Click Resend Note If you send an SMS message to multiple contacts and the message does not reach one or more contacts click Resend to resend the message to the contacts who did not receive it initially MMS messages About MMS messages Find your MMS number Open MMS messages Send MMS messages Send MMS messages from the browser pictures list or calendar Save draft messages Add multiple contacts to a message Set the importance level Set delivery and read notification Manage MMS message attachments Messages shortcuts Manage MMS messages About MMS messages With an MMS compatible number you can send and receive multimedia message service MMS messages An MMS compatible number is a phone number that your service provider enables for MMS If your service provider supports MMS you can send MMS messages that contain jpg gif wbmp png smil midi mp3 vcf vCard or vcs vCalendar content and receive MMS messages that contain jpg gif wbmp png midi mp3 txt vcf vcs or smil content You can add one or more images that are not copyright protected to an MMS message b
71. en you and the third party You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information To the extent that such intellectual property licenses may be required RIM expressly recommends that you do not install or use Third Party Information until all such applicable licenses have been acquired by you or on your behalf Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information licenses Any Third Party Information that is provided with RIM s products and services is provided as is RIM makes no representation warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and or their counterparts in other nations 4 901 307 5 490 165 5 056 109 5 504 773 5 101 501 5 506 865 5 109 390 5 511 073 5 228 054 5 535 239 5 267 261 5 544 196 5 267 262 5 568 483 5 337 338 5 600 754 5 414 796 5 657 420 5 416 797 5 659 569 5 710 784 5 778 338 Research In Motion Limited 295 Phillip Street Waterloo ON N2L 3W8 Canada Published in Canada Contents N N M A A UW
72. ending and should be resent automatically To manually resend the message in the open message click the trackwheel Click Resend If your message cannot be sent after a period of time you receive a message indicating that the message was not sent successfully Manage messages Open a message Click the trackwheel Click one of the following menu items Save e Reply e Forward e Forward As e Reply To All e Delete Notes To remove the original message from a reply click the trackwheel Click Delete Original Text If your BlackBerry device is integrated with more than one email account you might be able to manage messages from the message list for a specific email account File messages To file a message click the message Click File Click a folder Click File Notes To expand a folder click a folder with a plus sign beside it Click Expand To collapse a folder click a folder with a minus sign beside it Click Collapse Related topics Can file messages See page 105 View filed messages See page 19 View filed messages To display all filed messages in the messages list in the messages options click General Options Set the Hide Filed Messages field to No Click the trackwheel Click Save To view messages that are stored in a specific folder in the messages list click the trackwheel Click View Folder Click a folder Click Select Folder Delete multiple messages at one t
73. er registered trademarks or trademarks of the Internet Mail Consortium All other brands product names company names trademarks and service marks are the properties of their respective owners The BlackBerry device and or associated software are protected by copyright international treaties and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in various countries around the world Visit www rim com patents shtml for a current listing of applicable patents This document is provided as is and Research In Motion Limited and its affiliated companies RIM assume no responsibility for any ypographical technical or other inaccuracies in this document RIM reserves the right to periodically change information that is contained in this document however RIM makes no commitment to provide any such changes updates enhancements or other additions to this document to you in a timely manner or at all RIM MAKES NO REPRESENTATIONS WARRANTIES CONDITIONS OR COVENANTS EITHER EXPRESS OR MPLIED INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT MERCHANTABILITY DURABILITY TITLE OR RELATED TO THE PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN IN CONNECTION WITH YOUR
74. erry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels Your device must also have sufficient available memory to load a program If the program still does not load and your device is integrated with an account that uses the BlackBerry Enterprise Server certain programs might not be available to you Contact your system administrator for more information Why did a new program appear on my device If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later your system administrator can send selected programs over the wireless network Contact your system administrator for more information Can I listen to a ring tone before download it Yes On a web page click a ring tone file link Click Get Link To preview the ring tone click Play To stop listening to the ring tone click Stop Contacts Add contacts Manage contacts Create mailing lists Manage mailing lists Manage contacts in mailing lists Add a phone tune for a contact Create categories Apply categories to contacts tasks or memos Sort contacts tasks or memos by category Delete categories Add pauses or waits Search for contacts in your company address book Search for PIM items Contacts frequently asked questions Add contacts 1 In the address book click the trackwheel
75. esktop email program folders and in the general messages options you set the Hide Filed Messages option to Yes new messages that are sent to your device should be filed automatically and might not appear in the messages list To view all your messages set the Hide Filed Messages field to No Why is there a different icon beside some items in the messages list Different icons are used in the messages list to indicate message status saved web pages call logs messages with attachments and so on See the printed documentation that accompanied your BlackBerry device for more information about message status indicators 105 User Guide Why are call logs appearing in the messages list When you make or receive a call the BlackBerry device creates a call log that contains information about the call To stop call logs from appearing in the messages list in the phone options click Call Logging Set the Show These Call Log Types In Message List field to None How do I show more of a subject line for my messages To show more of the subject line for your messages you can hide the time that the message was received and the name of the sender or recipient of the message In the messages options click General Options Set the Display Time and Display Name fields to No How do identify received PIN messages as high priority In the messages options click General Options Set the Make PIN Messages Level 1 field to Yes
76. ess email reconciliation Reconcile deleted messages About PIM synchronization Turn on wireless PIM synchronization Synchronization frequently asked questions About email reconciliation If you turn on email reconciliation any messages that you file or delete on your BlackBerry device should also be filed or deleted in your desktop email program Likewise any changes that you make to messages in your desktop email program should be reflected on your device If your device integration option supports wireless email reconciliation changes are reconciled over the wireless network If your device integration option does not support wireless email reconciliation changes can be reconciled using the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information about manual email reconciliation Related topic Can reconcile email messages over the wireless network See page 117 Turn on wireless email reconciliation In the messages options click Email Reconciliation Set the Wireless Reconcile field to On Click the trackwheel Click Save Note Set the wireless reconcile option for each email account that is integrated with your BlackBerry device Related topic Can reconcile email messages over the wireless network See page 117 Reconcile deleted messages To set how deleted messages are reconciled between your BlackBerry device and desktop email program in t
77. f items in the list that appears when type How do type a word that my device does not recognize Can change the input method for my device What is the Insert Macro menu item How do undo an AutoText change When type words an indicator appears at the end of the word list What does this indicator mean 43 User Guide Can I turn off address book name recognition when I type Your BlackBerry device should recognize the names of contacts when you type them To turn off address book name recognition in the device options click Language Click Input Options Set the Use Address Book as Data Source field to Off Save the changes Can I prevent words from being added to my custom word list automatically Yes In the device options click Language Click Input Options Setthe Auto Word Learning and Auto Word Learning from Messages fields to Off Save the changes Can change the order of items in the list that appears when I type Yes The most frequently chosen words or letter combinations appear at the top of the list To set your BlackBerry device so that frequently chosen items do not appear first in the device options click Language Click Options Set the Frequency Learning field to Off How do I type a word that my device does not recognize Use the list to help you type text such as an unrecognized word acronym or web address Press the first letter key once To select a letter from the list p
78. g How do register my device with the network How do I select a network when traveling To scan for the most appropriate network in your device options set Scan Mode to Automatic If you do not want your BlackBerry device to select a roaming system set the Scan Mode to Home Only Contact your service provider for more information about roaming How do I register my device with the network When you select a different network or load new applications your BlackBerry device should register automatically with the network To register your device manually in the device options click Advanced Options Click Host Routing Table Click the trackwheel Click Register Now User Guide 82 Security Type passwords Set a device password Lock and unlock the device Lock and unlock the keyboard Protect your device content Compress device data Regenerate encryption keys Store passwords Create random passwords Manage passwords Copy passwords Verify security software Clear the device Set owner information Third party program control Security frequently asked questions Type passwords When typing a password use the multi tap input method To type the first letter on a key press the key once To type the second letter on a key press the key twice If your password contains capital letters hold the letter key To select a letter from the list that appears when you type press the Next key To select a let
79. g information about 34 viewing spreadsheet cells 114 See also attachments address book attachments images filing messages 18 105 filters about 20 adding multiple contacts 20 based on sender 21 based on subject 21 creating 20 creating generic 107 creating quickly 21 frequently asked questions 107 managing 21 order of 20 finding 143 MMS number 27 phone number 9 PIN 23 SMS number 25 software version 99 firewall 89 folder redirection setting 21 folders adding for bookmarks 48 available for email redirection 107 changing 107 collapsing 18 48 expanding 18 48 redirecting email messages from 21 118 redirecting sent items 21 renaming for bookmarks 48 viewing filed email messages 19 font setting 76 forwarding call notes 13 calls 13 email messages 18 MMS messages 28 PIN messages 23 SMS messages 26 frequently asked questions alarm 63 automatic wireless backup 39 Bluetooth 129 browser 121 calendar 127 contacts 125 downloading 50 email messages 103 email redirection 104 file attachments 113 filters 107 general 99 memos 61 MMS messages 111 network 81 phone 101 profiles 73 programs 50 security 131 SMS messages 109 synchronization 117 tasks 59 typing 43 User Guide full content opening 33 G generating new encryption keys 85 getting started 7 groups See mailing lists H hiding browser 46 phon
80. g tones 50 priority of messages setting 18 privacy for calls 15 location based services 10 profile exceptions about 72 adding contacts to 72 changing contacts 72 creating 72 deleting 72 deleting contacts 72 editing 72 moving 72 turning off 72 turning on 72 profiles about 71 alarm 63 creating 71 creating exceptions 72 deleting 71 editing 71 enabling 71 escalating volume 73 frequently asked questions 73 See also ring tones programs adding 49 deleting 49 downloading 49 frequently asked questions 50 loading 50 switching between 133 third party and data transmissions 89 viewing details 49 viewing list 49 See a so third party programs protecting device content 85 R recalling saved searches 31 User Guide recipient searching by 32 recurring appointments See appointments recurring meetings See meetings redirecting email messages 21 107 reducing data size 85 refreshing web pages 46 registering with the wireless network 81 reminders calendar 56 128 dismissing all 128 power off 79 tasks 59 128 remote address book search 53 removing display language 77 meeting invitees 57 paired Bluetooth enabled devices 68 SMS message history 26 See also deleting replying deleting original text 18 email messages 18 MMS messages 28 PIN messages 23 SMS messages 26 requirements browser 121 call forwarding 102 email reconciliation 117 fi
81. ges list press the Alt key 7 To move to the last cursor position in a received message press 5 22 PIN messages About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Add multiple contacts to a message Resend sent messages Manage PIN messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Messages shortcuts Email and PIN messages frequently asked questions About PIN messages A personal identification number PIN uniquely identifies each BlackBerry device on the network If you know the PIN of another BlackBerry device user you can send a PIN message to that person PIN messages are not routed through an existing email account When your PIN message is delivered to the recipient in the messages list aD appears with a check mark beside the PIN message Find your PIN In the device options click Status Note If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later your PIN appears on the Enterprise Activation screen Send PIN messages 1 In the messages list click the trackwheel 2 Click Compose PIN 3 Inthe To field type a PIN or a contact name 4 Type a message 5 Click the trackwheel 6 Click Send Note If a list of names appears as you type a contact name click a name to add that contact to your message Manage PIN me
82. graphical technical or other inaccuracies in this document RIM reserves the right to periodically change information that is contained in this document however RIM makes no commitment to provide any such changes updates enhancements or other additions to this document to you in a timely manner or at all RIM MAKES NO REPRESENTATIONS WARRANTIES CONDITIONS OR COVENANTS EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT MERCHANTABILITY DURABILITY TITLE OR RELATED TO THE PERFORMANCE OR NON PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS OFFICERS EMPLOYEES OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT ECONOMIC COMMERCIAL SPECIAL CONSEQUENTIAL INCIDENTAL EXEMPLARY OR User Guide INDIRECT DAMAGES EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF BUSINESS REVENUE OR EARNINGS LOST DATA DAMAGES CAUSED BY DELAYS LOST PROFITS OR A FAILURE TO REALIZE EXPECTED SAVINGS You are solely responsible for the selection implementation and performance of any third party applications that you use with the handheld or desktop software Research In Motion does not in an
83. guage 77 out of office reply from device 20 User Guide owner information 87 profiles 71 search criteria 31 theme 76 TTY 15 voice mail options 15 WTLS 123 See also editing changing short message service See SMS messages shortcuts for attachments 35 for calculator 65 for calendar 57 for changing options 133 for clearing fields 133 for editing text 134 for messages 21 for navigating screens 133 for searching 32 for typing 43 for using the browser 48 for using the phone 16 using on Home screen 133 showing programs 133 tasks in the calendar 128 tracked changes 115 See also viewing silencing alarm 63 device 73 size database 99 skipped content 115 smart dialing about 14 corporate extension dialing 15 default area code 14 default country code 14 smartcase definition 42 SMS messages about 25 adding contacts 26 deleting 26 delivery confirmation 109 150 display more items in thread 109 finding number 25 forwarding 26 frequently asked questions 109 hiding sent 109 opening 25 options 110 removing history 26 replying 26 resending 26 saving 26 sending 25 turning off AutoText 42 typing SMS numbers 25 See also messages snooze setting for alarm 63 setting for calendar 128 setting for tasks 128 using for alarm 63 software version 99 sorting PIM items by category 53 sounds See profiles speakerphone using during calls 12 specified cas
84. guage of your device a rectangle with the short form of the current input language appears in the word list Browser About the browser Go to web pages Use the browser View images Navigate images Copy links images or web page addresses Send links or images in email messages Save images Manage saved images View files Save web page requests Create bookmarks Manage bookmarks Clear browser caches About WTLS Browser shortcuts Browser frequently asked questions About the browser Your BlackBerry device supports multiple browser types Depending on your service provider and your integration option more than one browser might appear Your service provider might also change the browser name to reflect available services Use the WAP Browser on your device to view WML web pages Use the BlackBerry Browser to view HTML web pages If your device is integrated with an account that uses the BlackBerry Enterprise Server the BlackBerry Browser also enables you to view your corporate intranet Contact your system administrator for more information Use the Internet Browser which is available from some service providers to view HTML web pages Contact your service provider for more information about Internet Browser support Go to web pages 1 In the browser click the trackwheel 2 Click Go To 3 Type a web address 4 Click the trackwheel 5 Click OK Notes To insert a period press the Sp
85. h the Multimedia Messaging Service Centre MMSC set the Multimedia Reception field To set when your BlackBerry device receives MMS messages set the Automatic Retrieval field If you want your device to communicate with the MMSC and receive MMS messages only when you are in your home network area set the Multimedia Reception and Automatic Retrieval fields to Home Only Can filter unwanted MMS messages Yes In the device options click MMS In the Message Filtering section select the Reject Anonymous Messages check box or the Reject Advertisements check box Can I configure notification for all MMS messages Yes You can set delivery reports which notify you and a sender when an MMS message has been received or read To set delivery reports in the device options click MMS In the Notifications section set the notification options To set whether delivery reports are sent when they are requested by a sender set the Allow Delivery Confirmation and Allow Read Confirmation options To set whether you request delivery reports when you send MMS messages set the Confirm Delivery and Confirm Read options Can pause resume or restart a slideshow presentation Yes In an open message click the trackwheel Click Pause Resume or Restart User Guide Can view the size of my MMS messages before I send them Yes Inthe open message click the trackwheel Click Options 112 Attachments frequently as
86. he changes Can I remove the prompt that appears before I delete contacts calendar entries tasks or memos Yes In the address book calendar tasks or memo options set the Confirm Delete option to No Save the changes How do know how many contacts calendar entries tasks or memos have saved In the address book calendar tasks or memo options the Number of Entries field displays how many contacts calendar entries tasks or memos are saved 126 Calendar frequently asked questions Can synchronize PIM items over the wireless network Are there any restrictions for using the calendar with Lotus Notes How do expand the number of hours that are shown in the calendar How do change the day of the week that displays first when viewing the calendar in Week view Can remove the prompt that appears before delete contacts calendar entries tasks or memos How do scroll through the calendar in each view How do change how long appointments remain in the device calendar How do know how many contacts calendar entries tasks or memos have saved Can set a snooze time for task and calendar reminders What is dismissed if click Dismiss All in a reminder Can show tasks in the device calendar Why do some characters in my desktop calendar not appear correctly after synchronization Are there any restrictions for using the calendar with Lotus Notes Yes If you are a
87. he messages options click Email Reconciliation Set the Delete On field Click the trackwheel Click Save Note Set the email reconciliation option for each email account that Is integrated with your device Related topic Delete multiple messages at one time See page 19 About PIM synchronization You can synchronize personal information management PIM items such as tasks memos contacts and calendar entries so that the entries on your BlackBerry device and in your desktop email program are similar User Guide If your device is integrated with an account that uses Related topic BlackBerry Enterprise Server version 4 0 or later and Can synchronize PIM items over the wireless wireless PIM synchronization is turned on PIM items network See page 117 should be synchronized over the wireless network You can turn wireless PIM synchronization on and off using the device If your device is integrated with an account that uses BlackBerry Enterprise Server version 2 1 or later and wireless calendar synchronization is enabled calendar entries should be synchronized over the wireless network You can synchronize all other PIM items using the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information about synchronizing PIM items manually or configuring wireless calendar synchronization using the BlackBerry Desktop Software Related topic Can synchronize PIM items over the w
88. he trackwheel Click Verify Security Software Related topic About security self tests See page 86 Clear the device Warning This procedure stops all services and removes all data including passwords and encryption keys from the BlackBerry device Before you clear your device verify that a backup copy of your data is available In the device options click Security Options Click General Settings Click the trackwheel Click Wipe Handheld Click Continue eo E E rS Type blackberry Related topic How do I restore my device after clearing it See page 1313 Set owner information In the device options click Owner Type your contact information Click the trackwheel Click Save Note Owner information appears on the screen when you lock your BlackBerry device 27 Security 87 User Guide 88 Third party program control Prevent third party programs from transmitting data Set permissions for third party programs Control external connections Control connections with the device Control access to personal information Security frequently asked questions About firewall settings If you have third party programs on your BlackBerry device the firewall option is designed to prevent these programs from transmitting data without your knowledge Related topic Legal notice See page 135 Prevent third party programs from transmitting data When a third party program on
89. her a dialog box appears when the BlackBerry device cannot authenticate a WTLS connection automatically 123 User Guide 124 Contacts frequently asked questions How do add multiple contacts with the same name to my contact list Can change how my contacts or tasks display What are the User 1 User 2 User 3 and User 4 fields on the New Address screen Why does the Add Custom Phone Tune option not appear How do change the volume level for the custom phone tune Can clear all the categories that apply to a contact task or memo Can remove the prompt that appears before delete contacts calendar entries tasks or memos How do know how many contacts calendar entries tasks or memos have saved How do I add multiple contacts with the same name to my contact list In the address book options set the Allow Duplicate Names field to Yes Save the changes Can I change how my contacts or tasks display Yes In the address book tasks or memo options set the Sort By field Save the changes What are the User 1 User 2 User 3 and User 4 fields on the New Address screen These fields are custom fields where you can add information about your contacts such as spouse name or nickname You can set up your BlackBerry Desktop Software to synchronize with these custom fields in your desktop email program You can only synchronize the information in a custom field with a text field
90. ial In the phone hold the key that is assigned to the contact or phone number Note You can also use speed dial to make a phone call on the Home screen or in the messages list Related topics Assign speed dial numbers to keys See page 12 Change speed dial numbers See page 13 Check voice mail In the phone click the trackwheel Click Call Voicemail Answer calls To answer a call click Answer If you do not want to answer a call click Ignore If you are already connected to a call and you receive another call click Answer Hold Current To end a call press the End key Note You can also press the Send key to answer a call If you are already connected to a call and you receive another call press the Send key to place the current call on hold and answer the incoming call Related topics Can use the phone when the device or keyboard is locked See page 101 Use Bluetooth wireless technology during a call See page 68 User Guide Alternate between calls During a call if you receive an incoming call click Answer Hold Current Click the trackwheel Click Flash to alternate between calls Notes You must subscribe to a call waiting service to alternate between calls You can also press the Enter key to alternate between calls Mute calls To mute a call click the trackwheel Click Mute To turn mute off click the trackwheel Click Turn Mute Off Adjust the phone volume To in
91. ice field Related topics Recall searches See page 31 Manage saved searches See page 31 Search for messages from a specific contact See page 32 Search for messages with a specific subject See page 32 Search for PIM items See page 32 Recall searches To view your saved searches in the messages list click the trackwheel Click Search Click the trackwheel Click Recall Manage saved searches In the list of saved searches click a search Click one of the following menu items e Select Search e Edit Search e Delete Search User Guide Note To view the criteria of your last search quickly in the list of searches click the trackwheel Click Last Related topic Recall searches Search for messages from a specific contact To search for all messages received from a specific sender in the messages list click a message Click Search Sender To search for all messages sent to a specific recipient in the messages list click a message Click Search Recipient Note If your BlackBerry device is integrated with more than one email account you might be able to start a search from the message list for a specific email account The device searches only for messages in that list To search all email accounts for messages from a specific contact search from the main messages list Search for messages with a specific subject To search for all messages with the same subject click a message Cl
92. ice provider plan orthe type of account that you are using some features might not be available on your BlackBerry device Also your device might not have been provisioned for certain features by your system administrator Contact your system administrator or service provider for more information What software version do have on my device To view BlackBerry device information such as your device type software version and copyright information in the device options click About To return to the device options press the Escape button twice Why is there a flashing light on my device The notification LED on the top of your BlackBerry device flashes different colors to indicate various states A green light indicates that you are in a wireless coverage area A red light indicates that a new message has arrived and your current profile is set to notify you using the LED An amber light indicates that the battery is low A blue light indicates that your device is connected to a Bluetooth enabled device Why does my device screen turn off When your BlackBerry device is not used for a period of time the screen turns off to conserve battery power To turn the screen on again roll the trackwheel or press a key Can determine how much memory each database on my device is using Yes In the device options click Status Click the trackwheel Click Database Sizes The Database Sizes screen displays the numbe
93. ick the button for a type of cache About WTLS Wireless Transport Layer Security WTLS is the WAP Browser security layer that is designed to provide security for WAP services Related topic How do set WAP Browser security options See page 123 Browser shortcuts To return to the last page that you viewed press the Escape button To insert a period in the Go To dialog box press the Space key To insert a slash mark in the Go To dialog box press the Shift key the Space key 48 To edit a web address in the Go To dialog box hold the Alt key and roll the trackwheel In the Go To field edit the text Click the trackwheel Click OK To move to the next page in the history press 6 To move to the previous page in the history press 4 To move down a page press 9 To move up a page press 3 To view a file link press the Enter key To stop a web page from loading press the Escape button To move to a specific web page press the period key To move between full screen mode and normal mode press the exclamation point key To close the browser hold the Escape button Downloading Download programs Manage programs Prevent third party programs from transmitting data Download ring tones Manage ring tones Download background images Download themes About browser push Turn on browser push Downloading frequently asked questions Download programs On a web page click a li
94. ick Search Subject Note If your BlackBerry device is integrated with more than one email account you might be able to start a search from the message list for a specific email account The device searches only for messages in that list To search all email accounts for messages with a specific subject search from the main messages list 32 Search for PIM items 1 In the search program in the Text field type text to search for 2 Inthe Name field type a contact name to search for Select one or more programs 4 Click the trackwheel Click Search Notes If you type more than one word in the Text or Name field all the words must appear for the search to be successful File attachments are not searched when you search PIM items Related topic How do I search for text in a file attachment See page 114 Search shortcuts To search for text in a specific program in the program click the trackwheel Click Find Type the text To search for a contact in a list of contacts type the contact name or initials separated by a space To stop a search that is in progress press the Escape button Attachments About attachments Open a file attachment Open embedded content View tables in attachments View attachment information Navigate spreadsheet attachments Navigate image attachments View presentations Navigate presentation attachments Manage vCard address book attachments Attachments shortcuts
95. ick the trackwheel Click High Scores Why are the bricks descending After you hit the ball with your paddle 50 times on any level the bricks descend one space every few seconds 94 Service books About service books Receive new service books Accept new service books Manage service books Restore deleted service books About service books Service books determine which services are available on your BlackBerry device If your device is integrated with an account that uses the BlackBerry Enterprise Server your system administrator can send service books to your device that determine whether features such as remote address lookup and wireless calendar synchronization are available Receive new service books Service books arrive on your BlackBerry device in one of the following ways e over the wireless network from your service provider or system administrator e through the BlackBerry Desktop Software when you connect your device to your computer Accept new service books Service books should be accepted automatically by your BlackBerry device If a new service book is available and it is not accepted automatically a book icon appears in the device status section of the screen To accept the service book manually in the device options click Advanced Options Click Service Book Click the new service book Click Accept Manage service books In the device options click Advanced Options Click Servic
96. ied based on the order in which they appear If you create multiple profile exceptions that include the same contact you must decide which one to apply first by placing that profile exception higher in the list The BlackBerry device has a preset profile exception for important calls You can add contacts to this profile exception or you can delete it Create profile exceptions 1 In the profiles list click the trackwheel 2 Click New Exception 3 Inthe Exception field type a name for the profile exception In the From field click the trackwheel Click Add Name Click a contact Click Continue eNO i e In the Use Profile field set the profile on which the exception should be based 9 Click the trackwheel 10 Click Save 72 Notes You can add multiple contacts to a profile exception In the From field click the trackwheel Click Add Name To add a custom tune for phone calls select the Custom Phone Tune check box Set a phone tune If you set the Use Profile field to Active Profile and you do not change the Custom Phone Tune field the profile exception has no effect Related topics About custom notification See page 72 Manage profile exceptions See page 72 Add a phone tune for a contact See page 52 Manage profile exceptions In the profiles list click a profile exception Perform one of the following actions e To edit a profile exception click Edit e To move a profile exception
97. images 46 User Guide 154
98. ime To delete multiple messages hold the Shift key and select messages Press the Backspace Delete key To delete messages that you sent or received prior to or on a specific date click a date field Click Delete Prior Note When your email messages are reconciled between your BlackBerry device and your desktop email program any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program Related topic Reconcile deleted messages See page 37 Mark messages as opened or unopened To change the status of a message click a message Click Mark Opened or Mark Unopened To change the status of multiple unread messages to read click a date field Click Mark Prior Opened 3 Email messages Save a copy of messages sent from the device In the messages options click Email Settings Set the Save Copy In Sent Folder field to Yes Click the trackwheel Click Save Note Copies of sent messages are stored in the Sent Items folder in your desktop email program About auto signatures Your auto signature is added to your email messages after you send them The auto signature does not appear on your BlackBerry device when you compose the message To add an auto signature from your device your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later Add an auto signature 1 Inthe messages options click
99. ireless network See page 117 Turn on wireless PIM synchronization In the tasks memo address book or calendar options set the Wireless Synchronization field to Yes Click the trackwheel Click Save If the Wireless Synchronization option does not appear on the BlackBerry device you can set wireless calendar synchronization using the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information Notes If you have been using your device with wireless PIM synchronization turned off or you are turning on wireless PIM synchronization for the first time synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization If you turn on wireless PIM synchronization on the device you cannot synchronize PIM items using the BlackBerry Desktop Software 38 Backing up and restoring device data About backing up and restoring device data 5 Click Activate Restore device data About backing up and restoring device data If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later settings on your device that are not saved in your desktop email program should be backed up over the wireless network These settings include fonts bookmarks and other device settings Information that is saved as part of personal information management PIM synchronization or wireless email reconciliation
100. is turned off Can I use the phone when the device or keyboard is locked The BlackBerry device is designed to enable you to make emergency calls when your device or keyboard is locked See Make emergency calls on page 9 for more information on emergency calls If your device is integrated with a corporate email account you might be able to make other phone calls when your device is locked Contact your system administrator for more information If you receive a call when the keyboard is locked the keyboard unlocks when you answer the call If you receive a call when the device is password locked you can answer the call but your device remains password locked during the call You can perform regular phone actions such as mute and hold When you end the call the device remains password locked Can make three way calls Yes if you subscribe to a three way call service Contact your service provider for more information User Guide Can I use call forwarding Yes if your service provider plan includes call forwarding and your BlackBerry device is provisioned for the service Contact your service provider for more information How do edit the phone number to which my calls are forwarded To edit a call forwarding phone number that you have added delete the current phone number and type a new phone number Can I use a TTY device with my device Yes if your service provider supports TTY devices The
101. ke sure that you select the Inbox check box If you do not select the Inbox check box messages are not forwarded from this folder To select all your folders for redirection including your Sent Items folder select the Select All check box Messages that are sent from your desktop email program also appear on your BlackBerry device You can also use the BlackBerry Desktop Software to specify folder redirection settings If you use the BlackBerry Internet Service log in to your account using a desktop browser to specify folder redirection settings Related topics About folder redirection See page 21 How do I stop messages that are sent from my desktop email program from appearing on my device See page 107 How do make changes to the folders on my device See page 107 Messages shortcuts To open a selected message press the Enter key To compose a message from the messages list press the comma key To reply to a message press the exclamation point key To forward a message press the period key To reply to all press the question mark key To move down a page press 9 To move up a page press 3 To view sent messages or call logs for outgoing phone calls in the messages list press the Alt key the period key To view received messages or call logs for incoming phone calls in the messages list press the Alt key 3 21 User Guide To view voice mail messages in the messa
102. ked questions Can view file attachments on my device How do view password protected file attachments Can set the amount of memory that my device uses for file attachments How do change how file attachments are displayed How do view cell contents in spreadsheet attachments Why can t view presentation slides Why is More available appearing at the end of my file attachment How do I search for text in a file attachment What does skipped content mean Can view tracked changes in document attachments Why do some characters not appear correctly on my device Can I view file attachments on my device Yes if attachment viewing is enabled for your BlackBerry device When you receive a message with an attachment click the trackwheel If Open Attachment appears in the menu you can view attachments on your device If Open Attachment does not appear in the menu your device might not be enabled for attachment viewing To view document and spreadsheet attachments your device must be integrated with an account that uses BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino BlackBerry Enterprise Server version 4 0 or later for Novell GroupWise or the BlackBerry Internet Service To view zip htm or html attachments your device must be integrated with an account that uses BlackBerry Enterprise Ser
103. key might be hard coded Try typing 0000 in the Enter passkey for lt device name gt field on your BlackBerry device to pair with the new Bluetooth enabled device Why does my list of paired Bluetooth enabled devices not appear Verify that your Bluetooth radio is turned on and that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list on your BlackBerry device See Pair with another Bluetooth enabled device on page 67 for more information User Guide Can I connect to Bluetooth enabled devices without being prompted You can only connect to a Bluetooth enabled device without being prompted if the Bluetooth enabled device is paired with your BlackBerry device In the paired Bluetooth enabled devices list click a paired Bluetooth enabled device Click Device Properties Set the Trusted field to Yes Can prevent Bluetooth enabled devices from discovering my device when it is within range Yes In the Bluetooth paired devices list click the trackwheel Click Options Set the Discoverable field to No 130 Security frequently asked questions Why does the Verifying Security Software dialog box appear when restart my device How do restore my device after clearing it How do prevent passwords from accidentally being copied to the clipboard Can regenerate encryption keys from my device Why do additional security features appear in the device optio
104. lated topic About pauses and waits See page 53 About remote address book search To find and add contacts from your company address book your BlackBerry device must be integrated with an account that uses BlackBerry Enterprise Server version 3 5 or later for Microsoft Exchange BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino or BlackBerry Enterprise Server version 4 0 or later for Novell GroupWise Contact your system administrator for more information Search for contacts in your company address book In the address book click the trackwheel Click Lookup Type the name of a contact Click the trackwheel Note You can also type part of a contact name to widen the search results Related topics About remote address book search See page 53 Manage remote address book search results See page 53 Manage remote address book search results In the remote address book search results click a contact Perform one of the following actions 53 User Guide e To add a contact to your address book click Add e To add all the contacts found during the search click Add All e To view information for a contact click View e To delete a contact from the search results click Delete e To delete the search results click Delete Lookup e To start a new search click Lookup 54 Calendar About the calendar Change the calendar view Navigate the calendar Schedule
105. le 68 editing paired device name 68 encryption 68 frequently asked questions 129 138 paired devices list 129 phone 68 radio 67 radio icon 129 removing paired devices 68 setting BlackBerry device name 68 trusted device 68 130 book icon See service books bookmarks adding folders 48 available offline 122 changing 47 creating 47 deleting 47 moving 48 organizing 48 renaming folders 48 BrickBreaker checking high score site 94 object 93 paddle speed 93 playing 93 scoring 93 submitting scores 94 volume 93 browser about 45 changing content type 122 changing home page 122 clearing cache 48 closing 46 controlling scripts 123 frequently asked questions 121 hiding 46 home page 46 JavaScript support 122 navigating 45 receiving content from web applications 49 requirements for using 121 selecting content 45 122 sending images 46 sending links 46 sending web page addresses 47 shortcuts 48 viewing content 45 122 viewing files in 47 viewing history 46 viewing images 46 See also web pages browser push about 49 notification options 50 turning on 50 C cache browser 48 calculator converting measurements 65 copying calculation 65 memory 65 shortcuts 65 calendar about 55 changing default reminder length 56 changing first day of week 127 changing views 55 default view 55 dismissing all reminders 128 expandi
106. ling messages 105 regenerating encryption keys from device 131 three way calls 101 TTY 102 viewing file attachments 113 wireless PIM synchronization 117 resending email messages 18 pending email messages 18 pending PIN messages 18 PIN messages 18 SMS messages 26 resetting call timers 16 device 80 148 restoring about 39 deleted service books 95 device 131 device data 39 ring tones adding 49 deleting 71 downloading 49 listening 71 previewing 50 showing 71 testing 71 See also profiles rotating images 46 S saving draft email messages 18 email messages 18 images 47 MMS messages 28 PIN messages 23 searches 31 sent email messages 19 SMS messages 26 web page requests 47 web pages 47 scheduling appointments 55 appointments quickly 56 meetings 56 screen home screen background 75 options 75 power save mode 99 turning on 75 scrolling horizontally in attachments 35 in opposite direction 133 through calendar views 127 search criteria setting 31 searches deleting saved 31 editing saved 31 recalling saved 31 saving 31 viewing last 32 viewing saved 31 searching about 31 by recipient 32 by sender 32 by service 31 by subject 32 remote address book 53 setting search criteria 31 shortcuts 32 within attachments 114 security 149 additional features 131 certificate servers 131 certificates 131 changing device password 84 content
107. lters See page 21 Create filters quickly See page 21 Manage filters Click a filter Perform one of the following actions e To turn on the filter select a filter Press the Space key e To view and edit a filter click a filter Click Edit e To move the filter higher or lower in the list click the filter Click Move Roll the trackwheel to move the filter Click the trackwheel e To delete the filter click a filter Click Delete Create filters quickly In the messages list click a message on which to base your filter Perform one of the following actions e To create a filter based on the sender click Filter Sender Type a title Click the trackwheel Click Save e To create a filter based on the subject click Filter Subject Type a title Click the trackwheel Click Save About folder redirection If rules within your desktop email program direct new messages into different folders you must specify which folders should forward messages to your BlackBerry device To set folder redirection on your device your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later Set folder redirection 1 In the messages options click Email Settings 2 Click the trackwheel 3 Click Folder Redirection 4 Select the check boxes beside the folders from which messages should be forwarded 5 Click the trackwheel 3 Email messages 6 Click Save Notes Ma
108. ly asked questions 119 User Guide 120 Browser frequently asked questions Why are there no browsers available on my device Can use the BlackBerry Browser How do change my browser settings How do change the browser home page How do change the type of content that the browser accepts Can override the character set encoding of web pages Why do some characters not appear correctly on my device How do select images and text on a web page What is the Available Offline check box that appears when l m adding a bookmark Can view web pages that contain JavaScript or animated graphics Why did a web page form not submit Can be prompted before scripts are run on my device How do change which browser opens when I click a link in an open message On my browser home page when hold the Escape button the program closes Can change this How do set WAP Browser security options Why are there no browsers available on my device Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels Depending on your service provider or yourtheme the location and name for your device browsers might change Can I use the BlackBerry Browser Yes if your BlackBerry device is integrated with an account that uses Bl
109. m At the top of the message in the Send Using field press the Space key until the preferred email account appears You might also be able to send messages from the message list for a specific email account Related topic Search for contacts in your company address book See page 53 User Guide Save draft messages To save a draft of a message click the trackwheel Click Save Draft Add multiple contacts to a message To add multiple contacts to a message in a blank To or CC field type an email address PIN number or a contact name To add a blind carbon copy BCC recipient click the trackwheel Click Add Bcc To attach a contact to a message click the trackwheel Click Attach Address Set the importance level 1 When composing a message click the trackwheel 2 Click Options 3 Set the Importance field to High or Low 4 Click the trackwheel 5 Click Save Resend sent messages To change the text in a sent message and resend it in the open message click the trackwheel Click Edit Change the text Send the message To change the recipient of a sent message and resend it in the open message click the trackwheel Click Edit Click a contact Click Change Address Click a new contact Send the message To resend your message to the same contact in the open message click the trackwheel Click Resend Resend pending messages Messages that appear in the messages list with a clock icon are p
110. messages are not reconciled over the wireless network See the printed documentation that accompanied your BlackBerry device for more information about wireless coverage levels If you are in a wireless coverage area and you want to initiate email reconciliation from the device in the messages list click the trackwheel Click Reconcile Now Can I reconcile my personal folders Yes If you are a Microsoft Exchange user and you use personal folders you can reconcile email messages with personal folders using the BlackBerry Desktop Software See the BlackBerry Desktop Software Online Help for more information Note Even if you have turned on wireless email reconciliation on your BlackBerry device you must use the BlackBerry Desktop Software with personal folders Can empty the deleted messages folder on my computer remotely Yes In the messages options click Email Reconciliation Click the trackwheel Click Purge Deleted Items Click Yes To use this feature your BlackBerry device must be integrated with an account that uses BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange and wireless email reconciliation must be turned on Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels 38 Synchronization frequent
111. mma key To insert a plus sign when typing a phone number hold 0 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Resend sent messages Resend pending messages Manage messages File messages View filed messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Save a copy of messages sent from the device Add an auto signature Set an out of office reply Create filters Set folder redirection Messages shortcuts Email and PIN messages frequently asked questions Open messages An unopened message appears in the messages list with a closed envelope icon After you open the message the closed envelope changes to an open envelope Note If your BlackBerry device is integrated with more than one email account you might be able to open messages from the message list for a specific email account Send email messages 1 In the messages list click the trackwheel 2 Click Compose Email 3 Inthe To field type an email address or a contact name Click the trackwheel Type a message Click the trackwheel Click Send Now sf Notes If a list of names appears as you type a contact name click a name to add that contact to your message If your BlackBerry device is integrated with more than one email account you can select an account to send the message fro
112. n IBM Lotus Notes user you cannot create appointments that span multiple days Also you can only edit the Subject Location Reminder and Notes fields and the Mark as Private check box when editing a recurring appointment or meeting When editing a recurring meeting that you created you can also edit the meeting participants How do I expand the number of hours that are shown in the calendar In the calendar options set the Start Of Day and End Of Day fields Save the changes How do I change the day of the week that displays first when viewing the calendar in Week view In the calendar options set the First Day Of Week field Save the changes How do I scroll through the calendar in each view In Day view roll the trackwheel to move through the hours in a day Roll the trackwheel to the top of the screen to select a day in the navigation bar Click the trackwheel to view the selected day Hold the Alt key and roll the trackwheel to move from one day to the next In Week view roll the trackwheel to move vertically through the hours in a day Hold the Alt key and roll the trackwheel to move horizontally through the days of the week In Month view roll the trackwheel to move horizontally through the days of the month Hold Alt and roll the trackwheel to move vertically between weeks In Agenda view roll the trackwheel to move through the appointments Hold the Alt key and roll the trackwheel to move through day
113. nation you can select it from the list that appears You can also add entries manually to the custom word list If you do not use the words on the custom word list they are deleted after a period of time Add entries to the custom word list 1 In the device options click Custom Wordlist Click the trackwheel Click New Type a word or letter combination Click the trackwheel Click the trackwheel Click Save NOM BR wWH Related topic About the custom word list See page 42 Manage the custom word list In the device options click Custom Wordlist Click an entry Click one of the following menu items Edit e Delete e Clear Custom Wordlist Set the cursor speed In the device options click Screen Keyboard Set the Key Rate field Click the trackwheel Click Save Typing shortcuts To type words quickly using the SureType input method type the entire word before you attempt to make a correction To scroll through the list that appears when you type press the Next key or roll the trackwheel To choose a selected item in the list that appears when you type press the Enter key or click the trackwheel To finish typing a word and begin typing a new word press the Space key To insert a period press the Space key twice The next letter is capitalized To capitalize a letter hold the letter key until the capitalized letter appears To type the alternate character on a key press the Alt key a
114. nd press the character key To type a symbol press the Alt key the Symbol key To view more symbols press the Symbol key again Type the letter that appears below the symbol To type an accent or special character hold the letter key and roll the trackwheel Click a selected character 11 Typing To insert the at sign and periods in an Email field press the Space key To turn on NUM lock press the Shift key the Alt key To turn off NUM lock press the Alt key To switch between the SureType and multi tap input methods in a text field hold the key To type a number in a number field press a number key You do not need to press the Alt key To type a letter in a number field hold the Alt key and use the multi tap input method To type the first letter on a key press the letter key once To type the second letter on a key press the letter key twice To type a password use the multi tap input method To type the first letter on a key press the letter key once To type the second letter on a key press the letter key twice To type a number in a password field hold the Alt key and press the number key To switch between NUM lock and the multi tap input method in a number or password field hold the Shift key Typing frequently asked questions Can turn off address book name recognition when type Can prevent words from being added to my custom word list automatically Can change the order o
115. ng calculation 65 password keeper passwords 86 text 41 corporate extension dialing setting 15 country codes setting default 14 coverage frequently asked questions 81 selecting network 81 creating AutoText entries 42 bookmarks 47 categories 52 email messages 17 filters 20 filters quickly 21 generic filters 107 links 105 mailing lists 51 MMS messages 27 PIN messages 23 profile exceptions 72 profiles 71 random passwords 86 SMS messages 25 tasks 59 See also adding cursor speed setting 43 custom fields 125 custom notification See profile exceptions custom phone tunes custom phone tunes about 52 adding 52 mute 73 volume 126 See also profile exceptions custom notification customizing See setting cutting text 41 D declining meeting invitations 57 default length of calendar reminder 56 profiles 71 deleted items emptying folder 119 deleting appointments 57 AutoText entries 42 bookmarks 47 call forwarding number 14 call notes 13 categories 53 contacts 51 downloaded ring tones 71 email messages 18 filters 21 images 47 mailing lists 51 141 meetings 57 memos 61 MMS messages 28 multiple messages 19 original text from reply 18 over the wireless network 37 password keeper passwords 86 PIN messages 23 prior messages 19 profile exceptions 72 profiles 71 remote address book search results 53 saved searches 31 service books 95 SMS messages 26 speed
116. ng from browser 28 vCalendar attachments 28 vCard attachments 28 viewing 27 viewing size 112 See also messages moving bookmarks 48 icons on Home screen 133 User Guide message filter position 21 profile exceptions 72 speed dial contacts 13 multi media message service See MMS messages muting calls 12 N navigating browser 45 calendar 127 file attachments 35 images 46 presentations 35 shortcuts 133 notification flashing light 99 for browser push 50 for MMS messages 111 for voice privacy 16 setting for programs 71 turning off 73 See also profiles numbers finding MMS 27 finding phone 9 finding PIN 23 finding SMS 25 o opening address book attachments 35 appointments 56 email messages 17 embedded content in attachments 33 file attachments 33 images 47 meetings 56 messages from different accounts 17 MMS messages 27 PIN messages 17 SMS messages 25 tasks 59 See also viewing showing 146 order of filters 20 organizing bookmarks 48 out of office reply about 20 setting 20 turning off automatically 20 owner information setting 87 P pairings Bluetooth 67 panning images 46 password keeper about 85 criteria for generating random passwords 132 options 132 passwords changing password keeper password 86 copying 86 creating random 86 criteria for random passwords 132 deleting in password keeper 86 displaying in password keeper 132 editing in pas
117. ng hours shown 127 frequently asked questions 127 navigating 127 reminders and power off 79 restrictions for Lotus Notes users 127 scheduling appointments 55 scheduling appointments quickly 56 scheduling meetings 56 setting notification for 71 shortcuts 57 showing tasks in 128 snooze 128 synchronizing 37 today 55 vCalendar attachments 28 viewing agenda 55 viewing day 55 viewing month 55 viewing next or previous 55 139 viewing specific date 55 viewing week 55 call forwarding adding forward number 14 changing forward number 102 deleting forward number 14 requirements for using 102 setting 13 call logs about 13 adding notes 13 deleting notes 13 editing notes 13 forwarding notes 13 setting 13 using 13 call waiting 11 12 calls alternating between 12 answering 11 automatic volume control 14 default volume 15 dialing using letters 12 emergency 9 emergency callback mode 11 ending 9 11 ignoring 11 logging 13 making 9 making three way 12 making using speed dial 11 muting 12 resetting timers 16 setting notification for 71 smart dialing 14 TTY 15 using Bluetooth during 68 using speakerphone 12 voice privacy 15 See also phone categories about 52 applying 53 clearing all 126 User Guide creating 52 deleting 53 sorting contacts by 53 sorting memos by 53 sorting tasks by 53 changing appointments 56 bookmarks 47 browser content type 1
118. nk for a program Click Get Link Click Download Click OK Related topics Why did a new program appear on my device See page 50 Legal notice See page 135 Manage programs To view a list of programs that are currently loaded on your BlackBerry device in the device options click Advanced Options Click Applications To view details for a third party program on the Applications screen click the program Click Properties To delete a third party program click the program Click Delete Related topic Legal notice See page 135 Download ring tones On a web page click a mid or mp3 file link Click Get Link Click Menu Click Save Type a name for the ring tone Click OK aurwN gt Note Your service provider might have supplied a link to a preferred vendor of ring tones In the profiles list click the trackwheel Click Show Tunes Click the trackwheel Click Download Tunes Related topics Can listen to a ring tone before download it See page 50 Manage ring tones See page 71 About profiles See page 71 Legal notice See page 135 About browser push Browser push is designed to enable you to receive content on your BlackBerry device from web applications without requesting it For example you can receive updates or notifications for weather stock quotes or news User Guide You can turn on browser push for your WAP Browser your BlackBerry Browser or both browser
119. notification volume level consistently increases until the BlackBerry device reaches the loudest volume level 22 Profiles Why isn t the ring tone being played the number of times that I have set For phone calls the number of times that the BlackBerry device sounds or vibrates is not determined by the number of beeps that you set in your notification profile The device sounds or vibrates until the caller or the network ends the connection Why am I not receiving notification for incoming calls or received messages In the profiles list verify that the Off profile is not enabled If this profile is enabled all notification is turned off including profile exceptions and LED notification If you set the Custom Phone Tune field to MUTE you do not receive notification for calls from the contacts that the exception applies to How do set custom notification for messages from a specific contact In the profiles list create a new notification profile that sets the tune that you want to use for your messages Create a profile exception for the contact and set the Use Profile field to the new notification profile Why can I not edit all the fields for a Calls From profile exception Calls From profile exceptions appear in the profiles list when you add a custom phone tune from the address book Because these exceptions are for phone calls only you can only edit the Custom Phone Tune field 73 User Guide Can I set
120. ns How do specify the criteria for random passwords that are generated in the password keeper How do prevent passwords from appearing on the screen in the password keeper Why does the Verifying Security Software dialog box appear when restart my device When this dialog box appears the BlackBerry device is verifying that all security software is implemented properly on your device The tests are designed to run automatically when your device restarts How do restore my device after clearing it If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later contact your system administrator to initiate enterprise activation If you are using the BlackBerry Desktop Software restore device data and services using the Backup and Restore tool See the BlackBerry Desktop Software Online Help for more information How do prevent passwords from accidentally being copied to the clipboard In the password keeper options set the Allow Clipboard Copy field to False Can I regenerate encryption keys from my device If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later you can regenerate encryption keys from the device If your device is integrated with an account that uses BlackBerry Enterprise Server version 3 6 or earlier for Microsoft Exchange BlackBerry Enterprise Server version 2 2 or
121. nswer calls Alternate between calls Mute calls Adjust the phone volume Turn on and off speakerphone Use other programs during calls Dial using letters Make three way calls Assign speed dial numbers to keys Log calls Forward calls Set automatic volume control Set default country and area codes Set corporate extension dialing Set voice mail options Set the TTY option Set the default call volume Set voice privacy change alert Reset call timers Phone shortcuts Phone frequently asked questions Find your phone number In the phone the My Number field displays your phone number Make phone calls On the Home screen type a phone number Press the Send key To end the call press the End key Notes Press the Send key on any screen to open the phone Select a contact call log or phone number link on any screen and press the Send key to make a call Related topics Add pauses or waits See page 53 Can use the phone when the device or keyboard is locked See page 101 Make emergency calls You should be able to make emergency calls even if your BlackBerry device is locked If your device is not connected to the wireless network it should connect automatically when the emergency call is initiated To make an emergency call perform one of the following actions e Unlocked keyboard or device In the phone type the emergency number Press the Send key User Guide e Locked keyboard or
122. o How do I stop messages that are sent from my desktop email program from appearing on my device In the messages options click Email Settings Click the trackwheel Click Folder Redirection Clear the check box beside the Sent Items folder Can I change the default email account that is used when I send 107 User Guide messages from the main messages list Yes If your BlackBerry device is integrated with more than one email account you might be able to set which email account is used by default when you send messages from the main messages list In the device options click Advanced Options Click Message Services Set the Messaging CMIME field 108 SMS messages frequently asked questions Why can t send SMS messages Can verify that my SMS message has reached its recipients How do I display more items in an SMS message thread Can hide sent messages Can remove the prompt that appears before delete messages Why were some of my messages deleted from the device Why aren t all the SMS options described appearing on my device What are the Priority and Callback Number fields in the SMS options How do change how long messages and phone call logs remain in the messages list Why can t I send SMS messages Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied you
123. on my device How do stop email messages from being sent to my device How do I stop messages that are sent from my desktop email program from appearing on my device Can change the default email account that is used when send messages from the main messages list How do compose an email or PIN message from the To screen To compose a message from the To screen click Use Once Click Email or PIN Type an email address or a PIN Click the trackwheel Click Continue To add multiple recipients to your message click the trackwheel Click Add To Add Cc or Add Bcc User Guide Why can t send messages Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels If you send a message and you are not in a wireless coverage area the device sends the message when you return to a wireless coverage area Why can t I receive messages Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels Verify that email redirection to your device is turned on If you are using the BlackBerry Desktop Software in the Redirector Settings tool verify that the Redirect incoming messages to
124. one phone tune for all my profiles Yes In the profiles list click the trackwheel Click Show Tunes Click a phone tune Click Set As Phone Tune 74 Screen display Set how long backlighting remains on Turn on and off the device screen Adjust the brightness of the backlighting Set the display language Set the Home screen background image Download background images Set the font Set the Convenience key About themes Apply a theme to your device Delete themes Download themes About backlighting The screen and keyboard on your BlackBerry device are designed to be lit so that you can use your device in various lighting levels Set how long backlighting remains on To set how long backlighting stays on if you do not use your BlackBerry device in the device options click Screen Keyboard Set the Backlight Timeout field Click the trackwheel Click Save Related topics About backlighting See page 75 Adjust the brightness of the backlighting See page 75 Turn on and off the device screen To turn on the screen roll the trackwheel or press a key When your BlackBerry device is not used for a period of time the screen turns off to conserve battery power Related topics About backlighting See page 75 Adjust the brightness of the backlighting See page 75 Adjust the brightness of the backlighting In the device options click Screen Keyboard Set the Backlight Brightness field Click th
125. ou are connected to both calls To disconnect from the second contact click the trackwheel Click Flash Related topic Can make three way calls See page 101 Assign speed dial numbers to keys 1 In the phone click the trackwheel 2 Click View Speed Dial List 3 Click an unassigned key 4 Click New Speed Dial 5 Click a contact 6 Click Add Speed Dial To lt contact name gt Note To assign a contact or phone number from the phone to a speed dial key select a contact or phone number Hold an unassigned key Click OK Related topic Change speed dial numbers See page 13 Change speed dial numbers In the phone click the trackwheel Click View Speed Dial List Click a contact or phone number Perform one of the following actions e To change the contact that is assigned to a speed dial key click Edit Click a new contact Click Add Speed Dial To lt contact name gt e To assign the contact to a different speed dial key click Move Roll the trackwheel to move the contact Click the trackwheel e To delete a contact from the speed dial list click Delete About call logs Call logs appear when you open the phone Missed call logs also appear in the messages list Log calls To set whether call logs appear in the messages list in the phone options click Call Logging Select the call log type that you want to appear in the messages list Press the Space key If you do not want any call logs to
126. our BlackBerry device appears to other Bluetooth enabled devices In the Bluetooth options perform one of the following actions e Inthe Device Name field type the name of your BlackBerry device e Inthe Discoverable field set whether your BlackBerry device is available for pairing with other Bluetooth enabled devices Use Bluetooth wireless technology during a call 1 Verify that the Bluetooth radio is turned on and that your BlackBerry device is paired with a Bluetooth enabled device 68 2 During a call click the trackwheel Click Activate lt Bluetooth device gt Related topic About Bluetooth pairings See page 67 Share your address book with a paired Bluetooth enabled device In the Bluetooth options in the Address Book Transfer field perform one of the following actions To share all the contacts in your BlackBerry device address book select All Entries e To share contacts that you have had contact with recently over the phone select Hotlist Only Date and time Set the date and time Why is the time on my device incorrect Set the date and time 1 In the device options click Date Time 2 Setthe Time Zone field 3 Inthe Date Time Source field set a date and time source 4 Click the trackwheel 5 Click Update Time 6 Click the trackwheel 7 Click Save Note Depending on your service provider multiple date and time sources might be available e To use the wirele
127. questions 111 Attachments frequently asked questions 113 Synchronization frequently asked questions 117 Browser frequently asked questions 121 Contacts frequently asked questions 125 Calendar frequently asked questions scsssssssccssessesecsssccssessesecssessesecseessnsersesecssesserecseesenseessessnsecaeees 127 Bluetooth frequently asked questions 129 Securty frequentiy asked questions Ei 131 SROT CUES ennemies a nette 133 BSG ell SME 2 san Ra RP RS E E 135 Enterprise activation About enterprise activation Activate the device over the wireless network Verify activation status About enterprise activation Use the enterprise activation feature to integrate your BlackBerry device with your corporate Microsoft Outlook IBM Lotus Notes or Novell Groupwise email account if you have access to a BlackBerry Enterprise Server version 4 0 or later You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup personal information management synchronization or wireless email reconciliation If you have access to a BlackBerry Enterprise Server version 4 0 or later and Enterprise Activation does not appear in the device options verify with your service provider that your device is provisioned for enterprise activation If your device is provisioned for the service and the option does not appe
128. r device for more information about wireless coverage levels If you send a message and you are not in a wireless coverage area the device sends the message when you return to a wireless coverage area If you still cannot send SMS messages verify that your plan supports sending and receiving SMS messages and verify that the destination number uses the format your service provider requires Contact your service provider for more information Can I verify that my SMS message has reached its recipients Yes In the device options click SMS Set the Delivery Reports field to On When your SMS message reaches its recipient a D appears beside the check mark in the messages list Contact your service provider to find out whether this feature is available on your network How do I display more items in an SMS message thread In the device options click SMS In the Number Of Previous Items field set the number of SMS messages to display Can I hide sent messages Yes In the messages options click General Options Set the Hide Sent Messages field to Yes Notes If you set the Hide Sent Messages field to Yes and you open an SMS message that is part of a thread the sent messages appear in the thread To view all sent SMS messages in the messages list click the trackwheel Click View Folder Click SMS Outbox Click Select Folder User Guide Why were some of my messages deleted from the device If your BlackBerry
129. r of entries and the amount of memory used by each database that is synchronized with your BlackBerry device User Guide 100 Phone frequently asked questions Why can I not make calls Why am I no longer receiving calls Can use the phone when the device or keyboard is locked Can make three way calls Can I use call forwarding How do edit the phone number to which my calls are forwarded Can use a TTY device with my device Can use the phone when the device or keyboard is locked Can set the phone to display frequently called numbers How do change how long messages and phone call logs remain in the messages list How do stop my device from answering or ending calls automatically How do hide my phone number in the phone Why isn t the ring tone being played the number of times that have set Why can I not make calls Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels Why am I no longer receiving calls Verify that you are in a wireless coverage area and that your BlackBerry device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels If you still cannot receive calls verify that call forwarding
130. rd Hold the key To unlock the device press the Send key the key Type your password To lock the keyboard hold the key To unlock the keyboard press the Send key the key To switch between the Default and Vibrate notification profiles hold the key To move an icon on the Home screen select the icon Hold the Alt key and click the trackwheel Click Move Application Roll the trackwheel to move the icon Click the trackwheel To hide an icon on the Home screen select the icon Hold the Alt key and click the trackwheel Click Hide Application To show a hidden icon on the Home screen hold the Alt key and click the trackwheel Click Show All Hold the Alt key and click a crossed out icon Click Hide Application To switch to another program hold the Alt key and press the Escape button Continue to hold the Alt key and select a program Release the Alt key to switch to that program Options and fields shortcuts To select a check box press the Space key To clear a check box press the Space key again To change an option field hold the Alt key Click a value To move to an item in a list or menu type the first letter of the item To clear a field click the trackwheel Click Clear Field Navigating screens shortcuts To move the cursor roll the trackwheel To move the cursor in a different direction hold the Alt key and roll the trackwheel To exit a screen or dialog box press the Escape
131. ress the Next key Press the subsequent letter key in the word To select the correct letter combination from the list press the Next key Continue to type and select the correct letters until the text that you want to type appears in the list To select from the list press the Enter key 44 Can change the input method for my device Yes Your BlackBerry device uses the Surelype input method in most text fields and the multi tap input method in phone number and password fields To switch between input methods when you are typing hold the key To use the multi tap input method in all fields in the device options click Language Set the Input Method field to lt Language gt Multitap Save the changes To use the SureType input method in most fields except the password and number fields in the device options click Language Set the Input Method to lt Language gt Save the changes What is the Insert Macro menu item The Insert Macro menu item enables you to insert common variables such as the current date or current time into your AutoText entries How do I undo an AutoText change If you type text and the AutoText feature automatically replaces it you can undo the change by pressing the Backspace Delete key twice When I type words an indicator appears at the end of the word list What does this indicator mean If the current input language of your BlackBerry device is different from the default lan
132. rogram details 49 saved searches 31 sent items 19 service books 95 size of MMS messages 112 specific date in calendar 55 speed dial list 13 spreadsheets 34 table of contents of file attachments 33 terms of last search 32 See also opening showing voice mail checking 11 setting options 15 voice privacy about 15 setting notification for 16 volume adjusting for phone 12 alarm 63 controlling automatically 14 custom phone tunes 126 escalating 73 setting default for calls 15 W wait about 53 adding 53 web pages address 46 animated graphics 122 canceling requests 46 copying addresses 46 opening 45 refreshing 46 saving 47 saving requests 47 select mode 45 122 sending addresses 47 setting notification for 71 showing placeholders 46 submitting forms 123 view mode 45 122 viewing files from 47 viewing home page 46 viewing images 46 viewing next and previous 46 See also browser wireless backup 39 email reconciliation 37 PIM synchronization 38 restore 39 wireless email reconciliation turning on 37 wireless network connecting to 81 disconnecting from 81 frequently asked questions 81 registering with 81 selecting 81 wireless PIM synchronization about 38 153 requirements 117 turning on 38 wireless transport layer security See WTLS word list about 41 navigating 41 worksheet selecting in attachments 34 WTLS about 48 setting 123 Z zooming
133. rry Enterprise Server version 4 0 or later verify that wireless synchronization is turned on in the tasks memo address book and calendar options If your device is integrated with an account that uses BlackBerry Enterprise Server version 2 1 or later calendar appointments and meetings might be the only PIM items that can be synchronized over the wireless network See the BlackBerry Desktop Software Online Help for more information about setting wireless calendar synchronization You must be in a wireless coverage area and your BlackBerry device must be connected to the wireless network for PIM items to synchronize over the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels User Guide How do I handle conflicts between my device and my desktop email program A conflict might occur if you edit the same item on your BlackBerry device and in your desktop email program before synchronization occurs If you turn on wireless email reconciliation set whether the device or desktop email program takes precedence when a conflict occurs In the messages options click Email Reconciliation Set the On Conflicts field You can set this option for each email account that is integrated with your device If you turn on wireless PIM synchronization the information in your desktop email program should automatically take precedence over the data on your devi
134. ry device data When your device is password locked an open lock in the device status section of the screen indicates that encryption is in progress A closed lock indicates that encryption is complete After you type your device password data on your device is decrypted as you access it To use content protection you must set a device password Content compression is designed to reduce the size of the data that is stored on your device and to maintain the integrity of that data Protect your device content 1 In the device options click Security Options Click General Settings Set the Content Protection field to Enabled Click the trackwheel Click Save Type your device password Click the trackwheel NOUR WH Related topic About content protection and compression See page 84 Compress device data 1 In the device options click Security Options Click General Settings Set the Content Compression field to Enabled Click the trackwheel Click Save If you have set a device password type your password 7 Click the trackwheel Oy CEN Be D Related topic About content protection and compression See page 84 About encryption keys If your device is integrated with an account that uses the BlackBerry Enterprise Server or BlackBerry Desktop Redirector encryption keys protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and the device Encryp
135. ry level Extend battery life Reset the device About power off and reminders If you turn off your BlackBerry device by pressing the Power button or by clicking Turn Power Off on the Home screen and selecting Turn Off your device should turn itself on at the following times e when the alarm turns on e when the device is set to turn on automatically To turn on your device when calendar reminders occur set the device to turn on and off automatically If you turn off your device by clicking Turn Power Off on the Home screen and selecting Full Power Off your device does not turn on until you press the Power button Note Depending on your theme the location and name for Turn Power Off might change See the printed documentation that accompanied your device for more information about the differences for your theme Set the device to turn on and off automatically 1 In the device options click Auto On Off 2 Setthe Weekday field to Enabled 3 Specify the times when the BlackBerry device should turn on and off on weekdays 4 Setthe Weekend field to Enabled Specify the times when the device should tum on and off on weekends 6 Click the trackwheel 7 Click Save Related topic About power off and reminders See page 79 Check the battery level In the device options click Status Extend battery life Set the BlackBerry device to turn on and off automatically Disconnect from the wirele
136. s User Guide How do I change how long appointments remain in the device calendar To change the number of days that your BlackBerry device keeps appointments in the calendar in the calendar options set the Keep Appointments field Appointments in your device calendar that are older than the number of days that you specify in the Keep Appointments field are deleted from your device The appointments can be restored however if you set the Keep Appointments field to a longer period of time When you increase the amount of time in this field any appointments in your calendar during that period of time appear in your device calendar Can set a snooze time for task and calendar reminders Yes In the tasks or calendar options set the Snooze field What is dismissed if click Dismiss All in a reminder If Dismiss All appears in a task or calendar reminder more than one task or calendar reminder is available If you click Dismiss All the current reminder and all other reminders of that type are dismissed Can I show tasks in the device calendar Yes In the calendar options set the Show Tasks field to Yes Save the changes 128 Bluetooth frequently asked questions How do connect my BlackBerry device with another Bluetooth enabled device How do connect my BlackBerry device with my computer How do know when my Bluetooth radio is on What if can t type a passkey on the Bluetooth enabled
137. sages 1 On a web page click a link or image Click Link Address or Image Address Click Send Address In the To field type an email address or a contact name P wen 5 Type a message 6 Click the trackwheel 7 Click Send Note To send a web page address in a message on the web page click the trackwheel Click Send Address Type an email address or a contact name Send the message Related topic How do I select images and text on a web page See page 122 Save images You can save jpeg png gif and bmp web page images in the pictures list On a web page click an image Click Save Image After the image is saved in the pictures list click the trackwheel Click Save Note Depending on your service provider you might not be able to save images Related topics Set the Home screen background image See page 75 Navigate images See page 46 How do I select images and text on a web page See page 122 Manage saved images In the pictures list click an image Click one of the following menu items e Open e Delete 12 Browser View files If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 1 or later you can view doc pdf ppt txt wpd and xls file types in the browser On a web page click the file link Click Get Link Save web page requests While a web page is loading you can save the web page request in th
138. settings appear in both the address book and the profiles list When you add a custom phone tune to a contact a new profile exception appears in the profiles list as Calls From lt contact gt Profile exceptions are shared between the address book and the profiles list and changes made in one program are made in the other program Add a phone tune for a contact In the address book click a contact Click Edit Click the trackwheel Click Add Custom Phone Tune Set a phone tune Click the trackwheel Click Save a Sn OT EL UN A 52 Related topic About custom phone tunes See page 52 Create profile exceptions See page 72 About categories You can create categories in which to group your contacts tasks and memos You can also narrow the contacts tasks and memos that appear based on categories Category names are not case sensitive More than one category can apply to a contact task or memo If you use IBM Lotus Notes as your desktop email program you can apply more than one category to a task on your BlackBerry device but only one category synchronizes with the task in your desktop email program Categories are shared between the address book the task list and the memos list and changes that are made in one program are made in all programs Create categories 1 Inthe address book task list or memos list click the trackwheel Click Filter Click the trackwheel Click New Type a nam
139. ss network as the date and time source set the Date Time Source field to Network e To use the BlackBerry network as the date and time source set the Date Time Source field to BlackBerry e To set the date and time yourself set the Date Time Source field to Off Set the other fields on the Date Time screen Why is the time on my device incorrect If you have traveled to a different time zone set the Time Zone field to display the correct time zone If you have set the Date Time Source field to Network or BlackBerry you can update the time On the Date Time screen click the trackwheel Click Update Time User Guide 70 Profiles About profiles Enable profiles Create notification profiles Manage notification profiles Manage ring tones Create profile exceptions Manage profile exceptions Manage contacts in profile exceptions Add a phone tune for a contact Silence your device Set the alarm Profiles frequently asked questions About profiles Notification profiles are designed to alert you of appointment and task reminders and incoming messages calls and browser content You can create a profile that specifies which sounds to use whether to notify you when the BlackBerry device is in or out of the holster and what volume level to use You can use different sounds for each type of item The device has six preset notification profiles Loud Vibrate Quiet Normal Phone Only and Off You can edit
140. ss network when you are not in a wireless coverage area Delete the original message when you send a reply Send a message to multiple contacts using Add To Add Cc or Add Bcc Charge your device regularly Related topics Set the device to turn on and off automatically See page 79 Manage messages See page 18 Add multiple contacts to a message See page 18 User Guide Reset the device Remove and reinsert the battery 80 Network coverage Connect to the wireless network Network coverage frequently asked questions Connect to the wireless network To connect to the wireless network verify that you are in a wireless network coverage area On the Home screen click Turn Wireless On Notes To disconnect from the wireless network on the Home screen click Turn Wireless Off When your device is not connected to the wireless network you can continue to use the features that do not require a connection to the wireless network such as managing tasks or using the calculator You should disconnect from the wireless network in certain places such as on an airplane See the BlackBerry Safety Information Booklet for more information Depending on your theme the location and name for Turn Wireless On and Turn Wireless Off might change See the printed documentation that accompanied your device for more information Network coverage frequently asked questions How do select a network when travelin
141. ssages Open a message Click the trackwheel Click one ofthe following menu items e Save e Reply e Forward e Forward As e Reply To All e Delete User Guide Note To remove the original message from a reply click the trackwheel Click Delete Original Text 24 SMS messages About SMS messages Find your SMS number Type an SMS number Open SMS messages Send SMS messages Add contacts to SMS messages Save draft messages Manage SMS messages Resend sent SMS messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Messages shortcuts SMS messages frequently asked questions About SMS messages With an SMS compatible phone number you can send and receive short message service SMS messages An SMS compatible number is a phone number that your service provider enables for SMS You can send SMS messages to contacts who have SMS compatible phone numbers Note If your BlackBerry device supports sending SMS messages to email addresses you can also send SMS messages to contacts who have email addresses Find your SMS number In the phone the My Number field displays your phone number If your BlackBerry device is enabled for SMS this number is also your SMS number Type an SMS number Contact your service provider for more information about SMS number format Your service provider might require that all SMS numbers include the area code and
142. stions 115 User Guide 116 Synchronization frequently asked questions Can reconcile email messages over the wireless network Can synchronize PIM items over the wireless network How do handle conflicts between my device and my desktop email program Why do some characters in my desktop calendar not appear correctly after synchronization Why are some of my email messages not reconciling over the wireless network Can reconcile my personal folders Can empty the deleted messages folder on my computer remotely Can determine how much memory each database on my device is using Can I reconcile email messages over the wireless network Yes If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 3 6 or later for Microsoft Exchange BlackBerry Enterprise Server version 2 2 or later for IBM Lotus Domino or BlackBerry Enterprise Server version 4 0 or later for Novell GroupWise verify that wireless email reconciliation is turned on in the messages options If your device is integrated with an account that uses the BlackBerry Internet Service and your service provider supports wireless email reconciliation verify that you have turned on wireless email reconciliation in the messages options Can I synchronize PIM items over the wireless network Yes If your BlackBerry device is integrated with an account that uses BlackBe
143. sword keeper 86 preventing copying 131 storing 85 viewing in password keeper 86 See also device password pasting text 41 pause about 53 adding 53 personal folders reconciling with 118 personal identification number See PIN phone A GPS support 10 alternate between calls 12 assigning speed dial 12 automatic volume control 14 Bluetooth 68 call waiting 11 12 calling corporations 15 checking voice mail 11 dialing using letters 12 emergency callback mode 11 finding number 9 forwarding calls 13 frequently asked questions 101 hiding phone number 102 restricting Identity 102 setting default country and area codes 14 shortcuts 16 smart dialing 14 TTY 15 turning on A GPS support 10 using other programs 12 using speed dial 11 using when device is locked 101 voice mail 15 volume 12 See also calls phone book See address book contacts phone calls See calls pictures navigating 46 PIN messages about 23 adding contacts 18 changing 18 deleting 23 forwarding 23 frequently asked questions 103 opening 17 replying 23 resending 18 resending automatically 18 saving 23 sending 23 setting as high priority 106 viewing longer subject line 106 See also messages PIN finding 23 power about 79 turning off 79 turning off automatically 79 turning on automatically 79 presentations MMS messages 111 navigating 35 147 viewing 34 preventing copying passwords 131 previewing rin
144. t an appointment to recur every three days set the Every field to 3 Select the Relative Date check box for the appointment to recur on a relative date for example on the last Friday of each month In the Days field set the days on which the weekly appointment should recur To select a day press the Space key User Guide Related topics Change the default reminder time for appointments and meetings See page 56 About power off and reminders See page 79 Schedule appointments quickly In the calendar options verify that the Enable Quick Entry field is set to Yes In Day view beside the start time type the subject of the appointment Type a location in parentheses Click the trackwheel Note To change the start and end times after typing the location hold the Shift key and roll the trackwheel To change the end time only roll the trackwheel Related topics Change the default reminder time for appointments and meetings See page 56 About power off and reminders See page 79 Change the default reminder time for appointments and meetings In the calendar options set the Default Reminder field to the amount of time before the appointment that the BlackBerry device should remind you The default is 15 minutes Related topics About power off and reminders See page 79 Can set a snooze time for task and calendar reminders See page 128 What is dismissed if click Dismiss All in a reminder
145. t with comments e Tentative or Tentative with comments e Decline or Decline with comments Notes To check your calendar when replying to a meeting invitation click the trackwheel Click View Calendar If you delete a meeting invitation from the messages list before you accept or decline it the meeting is deleted from your desktop calendar Manage meeting participants Open a meeting In an Accepted or Declined field click a contact Click one of the following menu Items e Invite Attendee e Change Attendee e Remove Attendee Calendar shortcuts For these shortcuts to work in Day view in the calendar options set the Enable Quick Entry field to No To create an appointment press the period key To move to the next day week or month press 6 To move to the previous day week or month press 4 To move the cursor horizontally in Week view hold the Alt key and roll the trackwheel To move the cursor vertically in Month view hold the Alt key and roll the trackwheel 15 Calendar 57 User Guide 58 Tasks Create tasks Manage tasks Change task status Create categories Apply categories to contacts tasks or memos Sort contacts tasks or memos by category Delete categories Search for PIM items Tasks frequently asked questions Create tasks In the task list click the trackwheel Click New Type the task details Set a due date for the task If the task is recurring set how freq
146. ter and continue typing press the Enter key When you have finished typing your password press the Enter key About the device password If you type your BlackBerry device password incorrectly five times you must type blackberry before you can continue The next time that you type your password and on subsequent password attempts the characters that you type are displayed If you type your device password incorrectly ten times all information is erased from your device for security reasons If your device is integrated with an account that uses the BlackBerry Enterprise Server you might not be able to change some security settings Contact your system administrator for more information Set a device password 1 In the device options click Security Options Click General Settings Set the Password field to Enabled Set the other security options Click the trackwheel Click Save Type a device password Click the trackwheel Retype the device password 10 Click the trackwheel CON ou 8 w N Related topics About the device password See page 83 Change the device password See page 84 Turn off the device password See page 84 User Guide Change the device password 1 In the device options click Security Options Click General Settings Click the trackwheel Click Change Password Type your current device password Click the trackwheel Type a new device password Click the trackwheel
147. that you receive a long attachment More available appears at the bottom To request more of the file attachment click the trackwheel Click More To view the rest of the attachment click More All How do I search for text in a file attachment In the attachment click the trackwheel Click Find Type the text Click the trackwheel To make the Find feature case sensitive when searching select the Case Sensitive Search check box If you have not retrieved all the text for a file attachment a dialog box appears To search the remaining text in the attachment click Yes If the search term is found the content should be retrieved automatically To view the text on your BlackBerry device verify that you are in a wireless coverage area and that your device is connected to the wireless network See the printed documentation that accompanied your device for more information about wireless coverage levels What does skipped content mean The skipped content bar appears in a document attachment when more content is available but it has not been retrieved To retrieve skipped content click the skipped content bar Click More Can I view tracked changes in document attachments Depending on the document type you might be able to view tracked changes In a document attachment click the trackwheel Click Show Changes To hide tracked changes click the trackwheel Click Hide Changes 37 Attachments frequently asked que
148. ther countries The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Research In Motion Limited is under license IBM Lotus Domino and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States other countries or both JavaScript is a trademark of Sun Microsystems Inc in the United States and other countries Microsoft Outlook PowerPoint and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Novell and GroupWise are either registered trademarks or trademarks of Novell Inc in the United States and other countries vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium All other brands product names company names trademarks and service marks are the properties of their respective owners The handheld and or associated software are protected by copyright international treaties and various patents including one or more of the following U S patents 6 278 442 6 271 605 6 219 694 6 075 470 6 073 318 D445 428 D433 460 D416 256 Other patents are registered or pending in various countries around the world Visit www rim com patents shtml for a current listing of applicable patents This document is provided as is and Research In Motion Limited RIM assumes no responsibility for any typo
149. ting 57 members to mailing lists 52 number of 126 opening 56 multiple contacts to filters 20 paired Bluetooth enabled devices 67 pauses and waits 53 programs 49 ring tones 49 See also creating recurring 55 scheduling 55 scheduling quickly 56 area codes setting default 14 assisted global positioning system address book about Le custom fields 125 on a managing remote search results 53 urning on attachments searching remote 53 sharing with Bluetooth enabled device 68 updating contacts from attachments 35 See also contacts address book attachments about 33 35 adding contacts from 35 MMS messages 27 opening 33 shortcuts 35 updating contacts from 35 User Guide See also file attachments address book attachments images auto signature about 19 adding 19 automatic volume control about 14 setting 14 AutoText about 41 creating entries 42 deleting entries 42 editing entries 42 example 41 inserting macros 44 specified case and smartcase 42 turning off for SMS messages 42 using 42 viewing entries 42 available features 99 backlight adjusting brightness 75 configuring 75 backup about 39 type of device data backed up 39 battery about 79 extending life 79 level 79 Bluetooth about 67 about pairings 67 accessing address book 68 adding paired devices 67 connecting with another Bluetooth enabled device 129 connecting with your computer 129 discoverab
150. tion keys should be generated automatically but you can manually regenerate keys at any time 27 Security Regenerate encryption keys In the device options click Security Options Click General Settings Click a current service Click Regenerate Encryption Key Related topics About encryption keys See page 85 Can regenerate encryption keys from my device See page 131 About the password keeper Use the password keeper to create and store all your passwords The password keeper is locked with a single password so you can store all your passwords in one place Use the password keeper to generate random passwords that contain letters numbers and symbols The first time that you open the password keeper you must create a password keeper password The password keeper is designed to encrypt your passwords Passwords should be decrypted when you type the password keeper password Warning The password keeper is designed to keep passwords that are stored in the password keeper however if you copy a password you can paste it into other programs on the BlackBerry device While the password is copied on the clipboard it is not encrypted Store passwords 1 In the password keeper click the trackwheel Click New Type password information Click the trackwheel Click Save m BD 85 User Guide Related topic About the password keeper See page 85 Create random passwords In the password keeper
151. types You can also set which hosts provide this information to you Set notification for different types of browser push information including service load information web pages or applications service indication information web page addresses or messages or other types of information When you receive a notification an icon should appear in the messages list If you set the browser push notification to Prompt a dialog box appears when you receive a notification If you set the browser push notification to Auto a dialog box might also appear if specified by the sender If you set the browser push notification to Reject you receive no additional notification Turn on browser push 1 In the device options click Advanced Options 2 Click Browser Push 3 Select one or more of the check boxes 4 Set the options for browser push notification types 5 Click the trackwheel Click Save Note If you turn on browser push notification for your WAP Browser you can also select the Allow WAP Push Applications check box Related topics About browser push See page 49 About the browser See page 45 50 Downloading frequently asked questions Why can t load new programs onto my device Why did a new program appear on my device What software version do have on my device Can listen to a ring tone before download it Why can t I load new programs onto my device Verify that your BlackB
152. u cannot stop the message from being sent Why are some messages already on my device When you first receive your BlackBerry device and every time that you update the BlackBerry Handheld Software several welcome messages appear These messages provide information and tips for using the device If your device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later recent messages might also appear on your device when you connect to the wireless network for the first time Contact your system administrator for more information How do I create and use links in messages Links appear in your messages as underlined text Messages can contain links to various items such as phone numbers web sites and email addresses When you receive a message that contains a link click the link In the menu click the menu items that apply to the type of link selected The BlackBerry device should automatically recognize most linkable items as links To create a link for a PIN type pin before typing the PIN number Why is More available appearing at the end of my message Long messages are sent to your BlackBerry device in sections As you read the first section the next section should be sent to your device automatically if you are in a wireless coverage area However it might take several seconds before your device receives the next section To send only the first section of long messages to
153. uently it should recur 6 Click the trackwheel 7 Click Save a BD Notes If your task recurs perform the following actions Set the Every field to change the frequency of the task For example to set a task to recur every three days set the Every field to 3 Select the Relative Date check box for the task to recur on a relative date for example on the last Friday of each month In the Days field set the days on which the weekly task should recur To select a day press the Enter key Manage tasks Click a task Click one of the following menu items e Open e Delete e Delete Completed e Mark Completed e Mark In Progress e Hide Completed Change task status To change the status for a task to Waiting or Deferred open the task Edit the Status field Tasks frequently asked questions Can remove the prompt that appears before delete contacts calendar entries tasks or memos Can change how my contacts or tasks display Can clear all the categories that apply to a contact task or memo How do know how many contacts calendar entries tasks or memos have saved Can set a snooze time for task and calendar reminders What is dismissed if click Dismiss All in a reminder Can show tasks in the device calendar User Guide 60 Memos Write memos Manage memos Create categories Apply categories to contacts tasks or memos Sort contacts tasks or memos by categor
154. ur BlackBerry device to connect with that Bluetooth enabled device without prompting you Pair with another Bluetooth enabled device 1 In the device options click Bluetooth Click the trackwheel Click Add Device Click the name of a Bluetooth enabled device Qi ee ID In the Enter passkey for lt device name gt field type a passkey 6 Type the same passkey on the Bluetooth enabled device to which you are pairing Notes Verify that the Bluetooth enabled device that you want to pair with is in the correct mode for pairing The names of Bluetooth enabled devices with which you have already paired appear in the list of paired Bluetooth enabled devices They do not appear in the list of Bluetooth enabled devices that appears when you click Add Device User Guide Related topic About Bluetooth pairings See page 67 Manage paired Bluetooth enabled devices In the list of paired Bluetooth enabled devices click a paired Bluetooth enabled device Click Device Properties Perform one of the following actions e Edit the paired Bluetooth enabled device name Set whether the paired Bluetooth enabled device can connect with your BlackBerry device without prompting Set whether Bluetooth connections with your BlackBerry device are encrypted Note To remove a Bluetooth enabled device from the list of paired Bluetooth enabled devices click a Bluetooth enabled device Click Delete Device Set how y
155. ure about how changing these settings might affect the operation of third party programs on your device contact your system administrator or service provider for more information 1 In the device options click Advanced Options 2 Click Applications 3 Click the trackwheel 4 Click Permissions 5 Perform one of the following actions e To control whether third party programs can make an external connection from your device set the Connections group permission field e To control whether third party programs can communicate with other programs on your device set the Interactions group permission field e To control whether third party programs can access personal information from programs on your device set the User Data group permission field 6 Click the trackwheel Click Save Click Reset Now Notes To expand a folder click a folder with a plus sign beside it Click Expand To collapse a folder click a folder with a minus sign beside it Click Collapse 90 If your device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later some settings might appear differently than the settings described Contact your system administrator for more information Related topics About permissions for third party programs See page 89 Control external connections See page 90 Control connections with the device See page 91 Control access to personal information
156. ut the message cannot exceed 300 KB You can only send non recurring appointments in MMS messages If you attach a meeting the attendees are removed Find your MMS number In the phone the My Number field displays your phone number If your BlackBerry device is enabled for MMS this number is also your MMS number Open MMS messages An unopened MMS message appears in the messages list with a closed italic envelope icon After you open the message the closed italic envelope changes to an open italic envelope If MMS content does not appear when you open the message click the trackwheel Click Retrieve Send MMS messages 1 In the messages list click the trackwheel Click Compose MMS Click Use Once Click MMS Select a send method Oy OV aa D Type an MMS compatible phone number or an email address 7 Click the trackwheel 8 Click Continue 9 Type a message 10 Click the trackwheel User Guide 11 Click Attach Address Attach Appointment Attach Picture or Attach Audio 12 Click a contact appointment image or audio file 13 Click Continue 14 Click the trackwheel 15 Click Send Notes If you have added contacts to the address book you can select a contact from the list after you click Compose MMS To send an MMS message quickly from the phone type an MMS compatible phone number Click the trackwheel Click MMS lt XXXXXXX gt If you attach image files you can set the dur
157. utoText type an AutoText entry Press the Space key Related topics About AutoText See page 41 Create AutoText entries See page 42 Turn off AutoText for SMS messages See page 42 Create AutoText entries 1 In the device options click AutoText 2 Click the trackwheel 3 Click New 4 Inthe Replace field type the text to replace 5 Inthe With field type the text that should appear 6 In the Using field set whether the entry is capitalized exactly as typed Specified Case or whether the entry is capitalized according to its context SmartCase Set the language Click the trackwheel Click Save Related topic What is the Insert Macro menu item See page 44 Turn off AutoText for SMS messages See page 42 42 Manage AutoText entries In the device options click AutoText Click an AutoText entry Click one of the following menu items Edit e Delete Related topic Turn off AutoText for SMS messages See page 42 Turn off AutoText for SMS messages In the device options click SMS Set the Disable AutoText field to Yes Click the trackwheel Click Save About the custom word list When you type the BlackBerry device displays possible words and letter combinations in a list below the text If you type a word or letter combination that the device does not recognize the word or letter combination is added to the custom word list The next time that you type the word or letter combi
158. ver version 3 6 Service Pack 1 or later for Microsoft Exchange BlackBerry Enterprise Server version 2 2 Service Pack 1 or later for IBM Lotus Domino BlackBerry Enterprise Server version 4 0 or later for Novell GroupWise or the BlackBerry Internet Service To view image attachments your device must be integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later or the BlackBerry Internet Service Contact your system administrator or service provider for more information How do I view password protected file attachments You can only view password protected pdf files If you receive a pdf file that is password protected you must type the password to view the file On the attachment screen click the file name Click Password Type the password Click the trackwheel User Guide Can set the amount of memory that my device uses for file attachments Yes In the open attachment click the trackwheel Click Options Set the Cache Size field How do I change how file attachments are displayed Open the full content for a file attachment Click the trackwheel Click Options To change the font for your file attachments set the Font Family and Font Size fields In document attachments to use font sizes that reflect those in the original document set the Reflect Original Font Sizes field to Yes To show a grid when viewing spreadsheet attachments set the Show Gridlines field to Yes To label spr
159. y Delete categories Search for PIM items Memos frequently asked questions Write memos 1 Inthe memos list click the trackwheel Click New Type a title Type the body of the memo Click the trackwheel Click Save au un Manage memos Click a memo Click one of the following menu items e View e Edit e Delete Memos frequently asked questions Can remove the prompt that appears before delete contacts calendar entries tasks or memos Can clear all the categories that apply to a contact task or memo How do know how many contacts calendar entries tasks or memos have saved User Guide 62 Alarm Set the alarm Silence the alarm Turn off the alarm Alarm frequently asked questions Set the alarm 1 In the alarm set the Daily Alarm field to On 2 Setthe time when the alarm should sound 3 Set whether to snooze the alarm and the length of the snooze 4 Set a type of notification for the alarm 5 Click the trackwheel 6 Click Save When you set the alarm a bell icon appears beside the date in the device status section of the screen Related topic About power off and reminders See page 79 Silence the alarm Press any key If snooze is enabled in the Daily Alarm dialog box click Snooze Turn off the alarm In the alarm set the Daily Alarm field to Off Alarm frequently asked questions Why didn t my alarm notify me on a Saturday or Sunday
160. y device You can create filters to send only specific email messages to your BlackBerry device See Create filters on page 20 for more information To stop messages that do not meet any filter criteria from being sent to your device in the message options click Email Filters Set the If no filters apply send email to handheld field to No How do I create a generic filter To create a generic filter use an asterisk when specifying the contacts to which the filter applies In the messages options click Email Filters In the From field specify part of the sender s address and use an asterisk in place of the remaining part Why are some messages sent to my device even though have created a filter Filters must be enabled before they apply to your messages In the messages options click Email Filters Verify that the check boxes beside all the filters that you want to apply to your messages are enabled Verify that the filters are in the correct order so they can be applied to your messages properly Why can t I specify some folders from which email messages are redirected On the Folder Redirection screen folders with check boxes that have broken borders are not enabled for redirection If your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later the folders should be enabled automatically after a short period of time To enable all folders manu
161. y way endorse or guarantee the security compatibility performance or trustworthiness of any third party application and shall have no liability to you or any third party for issues arising from such third party applications Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and or their counterparts in other nations 4 901 307 5 490 165 5 056 109 5 504 773 5 101 501 5 506 865 5 109 390 5 511 073 5 228 054 5 535 239 5 267 261 5 544 196 5 267 262 5 568 483 5 337 338 5 600 754 5 414 796 5 657 420 5 416 797 5 659 569 5 710 784 5 778 338 136 Index A adding 18 about Convenience key 76 opening 35 accepting addresses meeting invitations 57 image 46 service books 95 link 46 accessibility default volume 15 web page 46 activation enterprise 7 alarm adding frequently asked questions 63 auto signature 19 notification 63 call forwarding number 14 reminders and power off 79 call notes 13 setting 63 contacts 51 silencing 63 contacts from attachments 35 snooze 63 contacts from remote address book search results turning off 63 53 volume 63 contacts to email messages 18 weekend notification 63 contacts to PIN messages 18 alpha dialing 12 contacts to profile exceptions 72 animated graphics viewing 122 contacts to SMS messages 26 answering calls 11 custom phone tunes 52 appointments changing 56 display language 77 meeting invitees 57 dele
162. your BlackBerry device attempts to transmit data a dialog box appears Accept or deny the connection request To reset the firewall settings in the device options click Security Options Click Firewall Click the trackwheel Click Reset Settings Related topics About firewall settings See page 89 Legal notice See page 135 About permissions for third party programs You can set whether third party programs on your BlackBerry device can use data or connections from other programs For example a third party program might use data from personal information management PIM programs or connections from programs such as the phone On the Permissions screen if you set a permission field to Allow you are granting third party programs access to that program or connection If you set a permission field to Prompt you are prompted whenever a third party program requests access to that program or connection If you set a permission field to Deny access to that program or connection by third party programs is designed to be blocked If programs or connections within a group have different permission values the permission field for the group is Custom Related topic About firewall settings See page 89 User Guide Set permissions for third party programs Warning Setting permissions for third party programs can significantly affect the operation of third party programs on your BlackBerry device If you are uns
163. your handheld check box is selected If your device is integrated with an account that uses BlackBerry Enterprise Server version 4 0 or later in the messages options click Email Settings Verify that the Send Email To Handheld field is set to Yes If you have configured specific folders to redirect email messages to your device on the Folder Redirection screen verify that the correct folders from which email is redirected are selected Verify that filters which restrict the email messages that are sent to your device are not enabled See Manage filters on page 21 for more information Why is the menu item for sending a message not available If you do not have an email address or PIN saved for your contact the option to send a message to that contact does not appear In the address book add an email address or a PIN number for your contact 104 Why does the letter D appear beside sent PIN messages When a PIN message has been delivered to a BlackBerry device a D appears beside the check mark in the messages list Can I stop a message from being sent Yes provided that you are not in a wireless coverage area or that your BlackBerry device is not connected to the wireless network If a clock icon appears beside the message delete the message to stop it from being sent If you are in a wireless coverage area and your device is connected to the wireless network messages should be sent automatically so yo

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