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BIXOLON 352plusA Printer User Manual

1. SRP 350 352plusA amp C X Note Minimum conductor construction must be stranded tinned copper To minimize end user termination problems USB uses a keyed connector protocol The physical difference in the Series A and B connectors insures proper end user connectivity The A connector is the principle means of connecting USB devices directly to a host or to the downstream port of a hub All USB devices must have the standard Series A connector specified in this chapter The B connector allows device vendors to provide a standard detachable cable This facilitates end user cable replacement Figure 2 10 illustrates the keyed connector protocol Series A Connectors Series B Connectors Series A plugs are Series B plugs are always oriented upstream always oriented downstream towards towards the Host System the USB Device A Plugs B Plugs From the From the USB Device Host System B Receptacles Upstream Input to the A Receptacles lt P S USB Device or Hub Downstream Output from the USB Host orHub Figure 3 10 Keyed Connector Protocol The following list explains how the plugs and receptacles can be mated e Series A receptacle mates with a Series A plug Electrically Series A receptacles function as outputs from host systems and or hubs e Series A plug mates with a Series A receptacle The Series A plug always is oriented towards the host system e Series B re
2. Paper Feed Motor e Model 14PU M046 G1VM Minebea e Voltage 24V 10 DC Drive Current 0 7A PHASE e Resistance 4 2 0 42 O Phase e Inductance 3 0 REF mH Phase Type 2 Phase Bi Polar chopper dual 3 75 Step angle Paper End Sensor e Reflection Type Photo Sensor Paper Roll Near End Sensor Reflection Type Photo Sensor Rev 2 01 Table 3 11 Other Component Specification 22 SRP 350 352plusA amp C 3 4 SMPS Specifications 3 4 1 SMPS Switching Mode Power Supply Specification Item Description Remark e Typical 100V 240V AC Input Voltage e Min 90V AC e Max 264V ac Input Current e Max 1 5A When 120V 0 75A When 230V In rush Current e Max 40A Peak to Peak Line Regulation 24V 1 Load Regulation 24V 5 Ripple Noise e Peak 300mV O C P Over Current Protect fail S C P Shot Current Protect dlha oi Table 3 12 Power Adapter SMPS Specification 3 4 2 SMPS Output Connector Pin Number Signal Name 1 24 VDC 2 GND 3 N C Shield Frame GND Table 3 13 Power Connector Pin Description Figure 3 5 Power Connector Rev 2 01 23 SRP 350 352plusA amp C 3 5 Interface Specifications 3 5 1 RS 232C Serial Interface 3 5 1 a Specification Item Description Remark Data Transmission Serial Synchronization Asynchronous
3. 2 01 Figure 2 4 Paper Roll Installation 1 Open the cover printer and remove the used paper roll core if there is one 2 Load the paper roll on the paper holder as shown 3 Close the cover printer 2 1 5 Wall Mount Installation 1 Remove the three screw from the bottom of The Case lower Separate the Case lower From the Main body SRP 350 352plusA amp C 2 Attach the Plate Spring to the right side of Frame body and tighten a screw as illustrated 3 After assembling the Case lower to set Body Turn the Set over and attach the BRKT Hanger To the Case lower then tighten four screws 4 Attach the BRKT Mount to the wall firmly With the eight screws Rev 2 01 SRP 350 352plusA amp C 5 Be sure that the BRKT attached properly to match the direction of arrow as follow and the BRKT Mount should be always fixed vertically Rev 2 01 9 2 2 Operation 2 2 1 Setting the DIP switches SRP 350 352plusA amp C The DIP switches are located on the bottom of the printer The DIP switches are used to set the printer to perform various functions Follow these when changing DIP switches setting Note Always change DIP switch settings only when the printer is turned off Change made with the power on have no effect and then on again Turn the printer power switch off Remove the screw on the bottom of the printer and open the bracket Flip the DI
4. HandShaking HW DTR DSR XON ASC Code 11h Flow Control SM XON XOFF XOFF ASC Code 13h e Logic1 MARK 3V 15V Pignal avel re panes 3V 15V Baud Rate e 2400 4800 9600 19200 38400 57600 115200 Bps Data Word Length 8 bit Parity e None Connector DB25P Female I F PBA Table 3 14 RS 232C Specification X Note The HandShaking Flow Control Data Word Length Baud Rate Parity functions depend on the DIP Switch settings Refer to the Operation Manual 3 5 1 b RS 232C I F Cable a n u D 10mm Printer Side D SUB25P Male CONN User Spec Ferrite Core 1 Turn OP 118E 18 2 x 12 5 x 25 5 In Case PC D SUB25P Female or D SUB9P Female Figure 3 6 RS 232C Cable Rev 2 01 24 3 5 1 c Cable Connection SRP 350 352plusA amp C Printer Side 25P DSR 6 DTR 20 S G 7 Host Side 25P 6 DSR 20 DTR 7 S G Figure 3 7 RS 232C Cable Connection 3 5 1 d Signal Description Pin No Signal Name Signal Direction Function BODY Frame GND Frame Ground 2 TXD Output Transmit Data 3 RXD Input Receive Data This signal indicates whether the host computer can receive data H W flow control 1 MARK Logic1 The host can receive a data 2 SPACE Logic0 The host can not receive a data 6 DSR Input 3 The printer transmits a data to the host after confirming this signal 4 When XON XOFF f
5. 512 Figure 4 14 Thermal Printer Timing Waveform 40 SRP 350 352plusA amp C 5 Disassembly and Assembly 5 1 Case lower block 4 Foot Rubber Rev 2 01 Ze 1 Remove the three screw 2 Sparate the BRKT Dip switch Case lower Foot Rubber from the Printer Scrw 3x8 Brkt Dip Switch 3 Case Lower 1 Remove the connector wires from main PBA and sub Assembly Main Pcb 41 SRP 350 352plusA amp C q Screw 1 Remove the Screws form the BRKT PBA 2 Separate the BRKT Interface at 3 Remove the two screws 1 Screw 3x6 4 Separate the BRKT Interface from the I F PBAAssembly 5 Separate the I F PBA from the Main PBA 6 Remove the four screws 7 Seperate the Main PBA form the BRKT PCB Screw 3x6 1 Separate the Cover cable from Case Lower Case lower Cover Cabel Rev 2 01 42 5 2 Case Upper block 5 Screw 3x8 3 Cover open 2 Screw 3x4 E 1 Push button 6 Case Upper Screw 3x4 6 Manual Cutter 4 Screw 3x4 2 Push Button Rev 2 01 43 SRP 350 352plusA amp C 1 Push the button to open the Cove Open 2 Remove the four screws 3 Separate the Cover open 4 Separate the Cover cutter 5 Remove the screws 1 Remove the two screws 2 Lift the Case upper in the direction of an arrow during pushing the Push button 3 Remove the three screws 4 Separate the Manual cutter from the Cas
6. Current Control Signals MOT 101 MOT_111 MOT_102 MOT_112 MOT_PS on CPU 3 Check the Output Signal of U12 BA6384EFV E2 4 Check the Auto Cutter Assembly Motor Cutter 5 Check the Harness 6 Check the Step Motor and the related Circuit amp Pattern Rev 2 01 54 SRP 350 352plusA amp C 7 5 Auto Cutter and Drawer Problem Auto Cutter Problem Auto Cutter OK Check the Signal on CPU Check the Output Signal of U13 TA8428K Check the Harness Check the Auto Cutter Assembly Motor Cutter Auto Cutter S W Ok Check the Signal on CPU Check the Harness Check the Micro S W in the Auto Cutter Assembly Drawer Problem Drawer Open Failure Check the Drawer Connector amp Harness Check the Drawer Signals on CPU P33 P34 Check the related circuit Component 25D2170 Q10 Q11 Check the Solenoid in the Drawer Compulsory Failure Check the Compulsory Harness amp Connector Check the Micro switch in the Drawer Rev 2 01 59 SRP 350 352plusA amp C 7 6 Dip S W and I F PBA Select Problem Dip Switch Problem Dip S W Input Ok 1 Check the Output Signal DIP_A C 2 Check the Input Signal DIP_IN1 IN2 3 Check the related Circuit amp Pattern I F PBA Select Problem I F PBA Select Ok 1 Check the Diode on I F PBA 2 Check the Input Signal MD0 MD2 3 Check the related Circuit amp Pattern Rev 2 01 56 SRP 350 352plusA amp C 7
7. T 0 71 ml Line Tsub 25 C Supply Energy 0 44 mJ Dot Supply Voltage 26 4 V Vp lt 28 0V Vp Peak of VH Substrate Temperature 70 jej Thermister Temperature Number of heating dots at same time 256 Dots Logic Supply Voltage Vdd 5 25 V Include Peak Voltage of Vdd Logic input Voltage Vin 0 5 Vdd 0 5 V Table 3 8 TPH Maximum Condition At 25 C 2 203dpi Item Description Remark Heat Element Structure 2 Heaters Dot Number of Heat Element 576 Dots Heat Element Pitch 0 125mm dot 8Dot mm 203DPI Print Width 72 0 2mm Average Resistance 8000 3 Thermister 1 Resistance R25 30kO 5 At 25 C 2 B Value 3950K 2 3 Temperature 40 C 125 Table 3 9 TPH Specification Item Maximum Unit Conditions Print Cycle S L T 0 63 ml Line Tsub 25 Supply Energy 0 34 mJ Dot Supply Voltage 26 4 V Vp lt 28 0V Vp Peak of VH Substrate Temperature 70 Thermister Temperature Number of heating dots at same time 320 Dots Logic Supply Voltage Vdd 525 V Include Peak Voltage of Vdd Logic input Voltage Vin 0 5 Vdd 0 5 V Table 3 10 TPH Maximum Condition At 25 3 3 7 Other Component Specification Item Description Remark Auto Cutter e Type Guillotine Type e Voltage 24V DC 7 e Current 800mA Average 1 6A Peak e Model ORC RUY80 OHYANE RIKI MFG Co Ltd e Motor DC Brush Motor FK 180SH 12280 Mabuchi Motor
8. Thermal paper starts to color at around 70 C Take care to protect unused and printed thermal paper against the affects of heat light and characters on the paper to feed 6 Take the roll paper out of the printer when you will not use the printer for a long time in a high temperature and humidity environment Rev 2 01 6 SRP 350 352plusA amp C 2 Installation and Operation 2 1 Installation 2 1 1 AC Adapter Installation 2 1 2 Interface Cable Installation 2 de Interface Cable Figure 2 1 AC Adapter Installation 1 Mack sure the printer is turned off with the side of the switch 2 Plug the DC cord connector into the power jack on the printer Plug the flat side down 3 Plug the AC Adapter power cord into the wall outlet 2 1 3 Cash Drawer Cable Installation Figure 2 2 I F Cable Installation 1 Turn off the printer host ECR and Computer 2 Plug RS 232 USB or Parallel Cable connector into the I F connector on the printer 3 Tighten the screws on both sides of the connector 4 Turn on the printer host ECR and Computer 2 1 4 Paper Roll Installation Cash Drawer Connector Cash Drawer Cable Figure 2 3 Cash Drawer Cable Installation 1 Turn the printer off 2 Plug the cash drawer cable connector into the connector on the printer To remove the cash drawer cable press the clip on the connector grasp the connector and pull it out Rev
9. or electrical design of the ECR Unauthorized alterations might create a safety hazard Also any design changes or additions will void the manufacture s warranty 6 Components parts and wiring that appear to have overhead or that are otherwise damaged should be replaced with parts that meet the original specifications Always determine the cause of damaged or overheating and correct any potential hazards 7 Observe the original lead dress especially near the following areas sharp edges and especially the AC and high voltage supplies Always inspect for pinched out of place or frayed wiring Do not change the spacing between components and the printed circuit board Check the AC power cord for damage Make sure that leads and components do not touch thermally hot parts 8 Product Safety Notice Some electrical and mechanical parts have special safety related characteristics which might not be obvious from visual inspection These safety features and the protection they give might be lost if the replacement component differs from the original even if the replacement is rated for higher voltage wattage etc Components that are critical for safety are indicated in the circuit diagram by shading AN Jor AN Use replacement components that have the same ratings especially for flame resistance and dielectric strength specifications A replacement part that does not have the same safety characteristics as the original might create shock fi
10. setting utility can change the Memory Switch set to ON or OFF as shown in the table below default all OFF Settings of the Memory Switch are stored in the NV memory therefore even if the printer is turned off the settings are maintained k Notes The Memory Switch is available to be changed by three methods Memory Switch setting utility Control from ESC POS command MSW1 Switch Function ON OFF 1 8 Reserved Fixed to OFF MSW2 Switch Function ON OFF 1 Font Selection Font B 9x24 Font A 12x24 2 Auto Cutter Function Full Cutting Partial Cutting 3 8 Code Page Selection Refer to following Table MSW2 8 MSW2 7 MSW2 6 MSW2 5 MSW2 4 MSW2 3 Character Table OFF OFF OFF OFF OFF OFF PageO 437 USA Standard Europe OFF OFF OFF OFF ON OFF Page 1 Katakana OFF OFF OFF ON OFF OFF Page2 850 Multilingual OFF OFF OFF ON ON OFF Page 3 860 Portuguese OFF OFF ON OFF OFF OFF Page 4 863 Canadian French OFF OFF ON OFF ON OFF Page 865 Nordic OFF OFF ON ON OFF OFF Page 16 1252 Latin OFF OFF ON ON ON OFF Page 17 866 Cyrillic 2 OFF ON OFF OFF OFF OFF Page 18 852 Latin 2 OFF ON OFF OFF ON OFF Page 19 858 Euro OFF ON OFF ON OFF OFF Page 21 862 Hebrew DOS code OFF ON OFF ON ON OFF Page 22 864 Arabic OFF ON ON OFF OFF OFF Page 23 Thai42 OFF ON ON OFF ON OFF Page 24 1253 Greek OFF
11. 000 000Lines Environmental e Operating 0 C 45 C Temperature e Storage 10 C 50 C Except for Paper Humidity e 10 90 RH Table 3 6 Thermal Printer Reliability Specification Rev 2 01 20 SRP 350 352plusA amp C 3 3 5 Printable Area nooo oo Figure 3 4 Printable Area 1 180dpi Item Description Remark a 80 0 5mm 3 15 0 0197 b 0 141 0 0056 c 72 0 2mm 2 83 0 0079 d 2 75mm 4 25mm e 2 75mm 4 25mm Dots 512 Font 9X24 56 Character Font 12X24 42 Character d amp e position can be shifted while printing according to the paper position 2 203dpi Item Description Remark a 80 0 5mm 3 15 0 0197 b 0 125 0 0049 c T2mm 0 2mm 2 83 0 0079 d 2 75mm 4 25mm e 2 75mm 4 25mm Dots 576 Font 9X24 64 Character Font 12X24 48 Character qd amp e position can be shifted while printing according to the paper position 3 3 6 TPH Thermal Printer Head Specification 1 180dpi Item Description Remark Heat Element Structure 2 Heaters Dot Number of Heat Element 512 Dots Heat Element Pitch 0 141mm dot 7 09Dot mm 180DPI Print Width 72 0 2mm Average Resistance 8000 3 Thermister 1 Resistance R25 30kO 5 At 25 C 2 B Value 3950K 2 3 Temperature 40 C 125 C Table 3 7 TPH Specification Rev 2 01 21 SRP 350 352plusA amp C Item Maximum Unit Conditions Print Cycle S L
12. 2351 Power GG I ru 34 423 2 RESET CIRCUIT 222 aa A A ds te mn 35 4 3 3 Buzzer and Cash Drawer Circuits 36 4 3 4 I F PBA Detect Block Diagram sise 37 4 3 5 RS 232C Communication Block Diagram kernerne nerne nan 37 4 3 6 Parallel Communication Block Diagram ss 38 4 3 7 USB Communication Block Diagramme 38 4 3 8 DIPSSwitch CIrGuit a A IA 39 4 3 9 Thermal Printer Head Circuit sise 40 5 Disassembly and Assembly ER EE ER EE EE PRE ER REN 41 5 1 Case loweriblock soii dr oe veri EU to ER ER 41 5 2 Case Upper block trotar It i eet ent 43 52S rameblock ictus sd at i tent aa eis eek dd peat ence het t 45 6 Adjustments and Maintenance erna nn 48 ETA MEN A a 48 6 1 1 Remaining Roll Paper Adjustment ss 48 0 gt 1 2 Paper JM ia tail a NT 49 6 2 MANN a e E Sara nan O VE ln b 50 1 Froubleshoolig ss ag an E a si fasi 51 f 1 PoOWet Probl me a aa ga A a BE a al 51 22 SYSTEMMPIODIOM si s as gagns su ias 52 7 3 Panel PBA and Sensor Problem di li a ona 53 7 4 Thermal Printer Head and Feed Motor Problem ooooocccccccccccconococccoccnocanonaononcnnnnnnnnnnnn no nn cnn cnn nnnnnn nn nn 54 7 5 Auto Cutter and Drawer Problem sise 55 7 6 Dip S W and I F PBA Select Problem seine 56 7 7 RS 232C Serial Communication Problem ses 57 7 8 IEEE 1284 Parallel Communication Problem ss 58 7 9 USB2 0 Communication Problem sis
13. 600 19200 38400 157600 115200 Bps e Receive Buffer 64 Kbytes Connector DB25P Female I F PBA Side The Flow Control Baud Rate Stop Bit and Parity Are determined by DIP SMV position Interface Parallel USB e Mode 1 Forward Mode Compatibility Mode 2 Reverse Mode Nibble Byte Mode e Connector 36 Pin Centronics Ribbon Type Transfer Type BULK e Speed 12 Mbps Full Speed e Power Self Powered USB2 0 Transfer Type BULK Speed 480 Mbps High Speed e Power Self Powered Printer Printing Method Thermal Line Printing Printing Speed 1 SRP 350plus Mono 200mm Sec 47 28 Line Sec 2Color 100mm Sec 23 6Line sec 2 SRP 352plus Mono 195mm Sec 52 Line Sec 2Color 90mm Sec 24Line sec Auto Cutter e Type Guillotine Cutting Method 1 Point Partial Cutting Power Consumption e Approx 27W Peak AC Adapter Input AC 100V 240V 50Hz 60Hz e Output DC 24V15 2 5A Environment Condition Input AC 100V 240V 50Hz 60Hz e Output DC24V 5 2 5A Weight e 2 3 Kg With Packing Dimensions mm 195 W x 145 D x 146 H Rev 2 01 Table 3 1 General Specification 18 SRP 350 352plusA amp C 3 3 Thermal Printer Specifications 3 3 1 Printer Specification 1 180dpi Item Description Remark Model SRP 350plusA C TPH
14. 7 RS 232C Serial Communication Problem RS 232C Problem Communication Failure 1 Check the connection of the RS 232C Connector and Other side 2 Check the I F Cable whether it is open or short 3 Check the Txd Rxd Pin on CPU 4 Check the MAX232 Driving Chip and related Circuit on 1 F PBA 5 Check whether Signal is affected by the Cable Noise H W Handshake 1 Check the connection of the H W handshaking Line and Other side DTR DSR 2 Check the I F Cable whether it is open or short 3 Confirm the H W handshaking Protocol Rev 2 01 57 SRP 350 352plusA amp C 7 8 IEEE 1284 Parallel Communication Problem EEE 1284 Problem Forward Mode Failure 1 Check the Control Line CS_P 2 Check the 1284 Control Line and Status Line 3 Check the Signal of ICs U1 U3 U4 U5 4 Check the 1284 Cable whether it is open or shot 5 Check the related Circuit amp Pattern on I F PBA Rev 2 01 58 SRP 350 352plusA amp C 7 9 USB2 0 Communication Problem USB Problem Main PBA I F Failure 1 Check the Control Line amp Signal CS_U RD LWR USB_ IRQ Check the Data Line and Signal Check the Connector 34P Check the Clock 30MHz Check the related Circuit amp Pattern on Main PBA Reverse Mode Failure Check the Clock 30MHz Check the Host whether it works correctly Check the USB Cable whether it is open or shot Check the related Circuit Pattern on Main PBA Rev 2 01 5
15. 9
16. AGO72 H7E817 AOI Electronoics Print Method Thermal Line Printing Dot Density 0 141 mm 7 09 Dots mm Printing Direction Unidirection with friction feed Printing Width 72 0 2mm 512 dot Position Character Line 42 Font A 12x24 56 Font B 9x24 Character Spacing e 0 28mm 0 01 2 dots Font A e 0 28mm 0 01 2 dots Font B Printing Speed Mono Max 200mm 47 28 Lines Sec 1 6inch feed e 2color Max 100mm 23 6 Line Sec 1 6inch feed Ladder Barcode Mono 200mm sec 2Color 100mm sec Paper feeding Speed e Approx 200mm Sec Table 3 2 Thermal Printer Specification 2 203 dpi Item Description Remark Model e SRP 352plusA C TPH AGO72 H7E813 AOI Electronoics Print Method Thermal Line Printing Dot Density 0 125 mm 8 Dots mm Printing Direction Unidirection with friction feed Printing Width 72 0 2mm 576 dot Position Character Line 48 Font A 12x24 64 Font B 9x24 Character Spacing e 0 25mm 0 01 2 dots Font A e 0 25mm 0 01 2 dots Font B Printing Speed Mono Max 195mm 52 Lines Sec 1 6inch feed e 2color Max 90mm 24 Line Sec 1 6inch feed Ladder Barcode Mono 180mm sec 2Color 90mm sec Paper feeding Speed e Approx 200mm Sec Table 3 3 Thermal Printer Specification 3 3 2 Character Specification Item Description Remark Alphanumeric Characters 95 Number of Character e Extended Characters 128 x 34 Page Including one space page International Character
17. CH BUZZER Sm THERMAL HEAD MOTOR HER DIP DRIVER DIP yr MOTOR SWITCH CIRCUIT em BOTTON DRAWER SWITCH en De COMPULSORY DRIVER Figure 4 2 Block Diagram Rev 2 01 33 SRP 350 352plusA amp C 4 3 Special Circuit Descriptions 4 3 1 Power Circuit This system is operated under 100Vac or 240Vac The power circuit supplies the three differential DC voltage sources for Drawer Feed Motor other VPP 24V VOLTAGE SWITCHING CIRCUIT 1 VOLTAGE REGULATION CIRCUIT 1 VOLTAGE REGULATION CIRCUIT 2 for Logic device Vec 5V VOLTAGE REGULATION CIRCUIT 4 for CPU Vdw 7 8V for Logic device Vdd 2 5V VOLTAGE REGULATION CIRCUIT 3 for Logic device Vdd 3 3V Figure 4 3 Power Block Diagram No VOLTAGE DESCRIPTION 1 VPP 24VDC Cash Drawer Solenoid Driving Step Motor Voltage 2 VTH 24VDC Thermal Printer Head TPH Voltage 3 Vdw 7 8VDC CPU Download Voltage 4 Vcc 5VDC Logic Sensor Voltage 5 Vdd 3 3VDC CPU Flesh SRAM Reset Voltage 6 Vdd 2 5VDC USB core Voltage 1 Drawer Driving and Feed Auto Cutter Motor Voltage TPH Driving Voltage 24VDC 24VDC is supplied from SMPS This Voltage is smoothed by capacitors CL1 This voltage is used as a Cash Drawer Solenoid Driving voltage Step motor driving voltage and a source voltage of the other voltage sources and TPH Driv
18. HIIKLM BCDEFGHIJKLMN 101 Ea O 012 it a cr SA Sa BCDEFGHIJKLMNOPOR sos BCDEFGHIJKLMNOPQRS Tata 2O BCDEFGHIJKLMNOPQRST SE Bene BCDEFGHIJKLMNOPQRSTU Reon ae BCDEFGHIJKLMNOPQRSTUV Ci BCDEFGHIJKLMNOPQRSTUVW 9 lt gt ABCDEFGHIJKLMNOPQRSTUVWX PC437 CieadaaceseiliAAE AooouuyOUgerPif a ce eitAA s E600 GU F yPif a a ce eitiAA s E 00GU yPtf l a ce etiAA A ooouuyOUgE Ptfaiou aace citiAA e E 00GU 8 YPIf l ac eitiAAEee LooouuyOUgE PtfaiouAN ce eifiAA e uJ U gEYPtf fiN inAA GdoQu OUEE Pt faune eiiAA A600UU O 4L YPIf f n 1 ailiAAE s A000 0U U FEYPLf t 01 F mAA s E 00UUVO GLYPf l n 1 y TAAE ae A Od00UjOUGE PIAlOUAN g y 4 4 AE luj gEYPf iNi YY AAE ae EOG00UVOU GEM fai Yi A ddduuyOUgEYPiF ibu 20 r 4 ja Eee EOGO0UVOUGEMPSAIOUAN g io 66000 OUEEYP F lb 4 4 uJ gEMPf N i Aie SOOUVOUGEMPFAISUAN g y 4 AA A E A 44 uJ gEMPI f fiN i r 3 Vw 1 V gEYPtf fiN n 2410 paul Figure 3 13 The Self Test Sheet Rev 2 01 13 SRP 350 352plusA amp C 2 2 6 Setting the Memory Switches This printer has Memory Switch set which is software switches Memory Switch set has MSW1 MSW2 MSW8 MSW9 MSW10 MSW11 Customize value Memory Switch
19. Memory Switches sise 14 3 iProduct Specificatio hs sn En a RE hja DE ue a a 16 TALLA AN CI a aa ale an a MR a 16 3 1 1 Printer DIMENSIONS MM gr aa ich a ee 16 3 1 2 AC Adapter Dimensions mm sienne 16 3 1 3 Feature Locations SRP 350 352plusA C TYPE iii 17 3 2 General Specifications ci eee eth Ath nian ln 18 3 3 Thermal Printer Specifications see 19 3 3 1 Printer Specifications nt En 19 3 3 2 Character Specifications 19 3 3 3 Paper Specification sta sina N 20 3 3 4 Reliability and Environment Specifications 20 3 3 5 Printable Area coria mnt NE cen cians ee ad ver eee ae 21 3 3 6 TPH Thermal Printer Head Specification ooorronoovonnnoninnn nen 21 3 3 7 Other Component Specifications 22 3 4 SMPS Specifications cti a bi o teers Ris tee 23 3 4 1 SMPS Switching Mode Power Supply Specifications 23 3 4 2 SMPS Output Connector miis as td atrio 23 3 5 Interface Specifications caca ra r a ae eee 24 3 9 1 RS 232 Serial Interface ita a NT ster a ie 24 3 5 2 IEEE 1284 Parallel Interface see 26 39 9 USB2 se 28 3 6 Cash Drawer Specifications eee 31 370 1 DrawW r Gables sect a EA a 31 3 6 2 Cable Connections sr r i BA KATA PREK TV POS KNK hra 31 Rev 2 01 a2 SRP 350 352plusA amp C Ais n Fe UKOME E e EE lan O A N E 32 CAE AEE STE AA E EE A SERENE SEES NEED oh 32 4 2 BIOCK Diagram Aae IRSA AR Sage A ee ARRATS An A de TAARA id 33 4 3 Special Circuit DESCFIPNOMNS aa omai aea LA AL 34 4
20. ON ON ON OFF OFF Page 25 1254 Turkish OFF ON ON ON ON OFF Page26 1257 Baltic ON OFF OFF OFF OFF OFF Page 27 Farsi ON OFF OFF OFF ON OFF Page 28 1251 Cyrillic ON OFF OFF ON OFF OFF Page 29 737 Greek ON OFF OFF ON ON OFF Page 30 775 Baltic ON OFF ON OFF OFF OFF Page 31 Thai14 ON OFF ON OFF ON OFF Page 32 Hebrew Old code ON OFF ON ON OFF OFF Page 33 1255 Hebrew New code ON OFF ON ON ON OFF Page 34 Thai11 ON ON OFF OFF OFF OFF Page35 Thai18 ON ON OFF OFF ON OFF Page 36 855 Cyrillic ON ON OFF ON OFF OFF Page 37 857 Turkish ON ON OFF ON ON OFF Page 38 928 Greek ON ON ON OFF OFF OFF Page 39 Thai16 ON ON ON OFF ON OFF Page 40 1256 Arabic Rev 2 01 14 SRP 350 352plusA amp C MSW8 Switch Function ON OFF 1 8 Reserved Fixed to OFF MSW9 Switch Function ON OFF 1 8 Reserved Fixed to OFF MSW 10 Special Function 1 Switch Function ON OFF 1 External buzzer control This functions operate only after External buzzer enable External buzzer disable cutting 2 4 Reserved Fixed to OFF 5 Printing width 2 inch 3 inch 6 2 Color support Enable Disable 7 8 Reserved Fixed to OFF MSW11 Special Function 2 Switch Function ON OFF 1 8 Reserved Fixed to OFF Rev 2 01 15 SRP 350 352plusA amp C 3 Product Specifications 3 1 Appearance 3 1 1 Printer Dimensions mm 146 195 A 195 SRP 350plus SRP 352
21. P switches using tweezers or another marrow ended tool Switches are in when up and off when off down in the Figure 3 12 The new setting takes effect when you turn on the printer Sit ON CA LLLLLLLI sle r NENNNNNE 2 2 2 Setting the DIP switch RS 232C Serial Interface Figure 2 5 Setting the DIP switches e DIP Switch 1 SW Function ON OFF Default 1 1 Auto Line Feed Enable Disable OFF 1 2 Handshaking XON XOFF DTR DSR OFF 1 3 Data Length 7bits 8bits OFF 1 4 Parity Check Yes No OFF 1 5 Parity Selection EVEN ODD OFF 1 6 OFF 1 7 Baud Rate Selection bps Refer to the following table 1 ON 1 8 OFF DIP Switch 2 sw Function ON OFF Default 2 1 Reserved OFF 2 2 Internal bell control Internal bell disable Internal bell enable OFF 2 3 Auto Cutter Disable Enable OFF 2 4 BUSY Condition Receive Buffer Full Offline OFF Receive Buffer Full 2 5 OFF 2 6 Print Density Refer to the following table 2 OFF 2 7 OFF 2 8 Near End Sensor Status Disable Enable OFF Rev 2 01 10 2 2 3 Setting the DIP switch IEEE1284 Parallel USB Interface SRP 350 352plusA amp C DIP Switch 1 SW Function ON OFF Default 1 1 Auto Line Feed Enable Disable OFF 1 2 Reserved OFF 1 8 e DIP Switch 2 SW Function ON OFF Default 2 1 Reserve
22. SAMSUNG mini printers Service Manual SRP 350 352plusA amp C Thermal Printer Rev 2 01 http www samsungminiprinters com SRP 350 352plusA amp C M Table of Contents SAA e Een ER hip hl Dina 4 1 Safety Precautions ici saa A eee ee ee eee 4 1 2 Servicing Pr cautions nr Ae atari eel eet en eee 5 1 3 Precaution for Electrostatically Sensitive Devices ESDs 6 1 4 Operational Precaution icf nasl a deste eee a Ha 6 2 Installationand Operation ic cc cccinccacecadeceneeinecesneescececasesnconneieciesevezscnsediecdecqesiaacncuaecacencddaedaneiecdsdedezeceaneiecies 7 21 stallar esskan tl ey errr ut 7 2 1 1 AC Adapter Installation occitano rate oa on aaa 7 2 1 2 Interface Cable Installation siss ss ant nn a AR dba Aha lg ti Mis 7 2 1 3 Cash Drawer Gable Installation cocinada tend dents ARNA iii ga h is 7 2 1 4 Paper Roll Installaatio Miisan nasho bu hla h ast m r i a hrana ara Ts Pult 7 2 1 5 Wall Mount Installation test lila bed si ik ele leche hanska pluralita 8 2 2 Operation eii dior dla acta 10 2 2 1 Setting the DIP SwitCheS caminata iaa iaa 10 2 2 2 Setting the DIP switch RS 232C Serial Interface 10 2 2 3 Setting the DIP switch IEEE 1284 Parallel USB Interface ooooonniccinnnnicnnnnicocconnaccccnnnnnrcccnnnnncnns 11 2 2 4 Hexadecimal DUMPING esir et ee ein ale ra ER RER SE RE ere one rater 12 2 2 5 The self Test A A 12 2 2 6 Setting the
23. T BUSY PC HOST H PRINTER HOST transmits a data i HOST checks whether the Printeris BUSY Figure 4 9 RS 232C Communication Waveform Rev 2 01 37 SRP 350 352plusA amp C 4 3 6 Parallel Communication Block Diagram The printer support the bidirectional Parallel Interface with Centronics Nibble Byte Mode The Centronics is Forward and the Nibble Byte are reverse Mode 74LCX574 Data 7 0 DRIVER Strobe Host Status si BUSY PARALLEL y Parallel Interface Board Figure 4 10 IEEE1284 Communication Block Diagram 4 3 7 USB Communication Block Diagram The printer support the USB Universal Serial Bus The transfer type of the printer is the BULK Data 7 0 a RD WR CS A 4 0 NET2272 USB A Type Connector IRQ CPU uPD70F3107 USB2 0 Interface Block Figure 4 11 USB2 0 Communication Block Diagram Rev 2 01 38 SRP 350 352plusA amp C 4 3 8 DIP Switch Circuit The key board circuit consist of the scan signal of 3 lines and the return signal of 2 line The CPU sends repeatedly and continuously the scan data DIP_A DIP The DIP S W information input in the return signal if the specific DIP S W is ON status during the given time The CPU reads the data through DIP IN1 IN2 and analyzes what DIP S W is ON and performs the selected function 5 6 10K 1 16W RAQ 10K 1 16W RA10 U14 e 74HC151 SOIC 4 3 JoAN gt DIP_IN1 MNN
24. ala DJANI 218 008LPS CPU uPD70F3107 5 6 RA12 10K 1 16W RA11 10K 1 16W o a U15 e 74HC151 SOIC 4 3 2 4 6 8 EN Aj O Ca Cca e 218 008LPS Figure 4 12 USB Communication Block Diagram Rev 2 01 39 SRP 350 352plusA amp C 4 3 9 Thermal Printer Head Circuit First the CPU sends a Serial Clock and Serial Data 256Bits 32Bytes to the Shift Register of the Thermal Printer The Serial Data are stored to each Shift Register in the Thermal Printer Because the Data 1 Pin and the Data 2 pin are shorted on Main PCB the Data 256Bits are stored in both Shift Register 1 and 2 Second the CPU send a Latch Signal to the Thermal Printer Then the Data of both Shift Register 1 and 2 256 2 512 Bits are moved to the Latch Register After that the CPU sends a Strobe Signal to the Thermal Printer Then the Printer outputs the Serial Data Each Strobe Signal manages the Printer Dot STB No DOT No DOTs STB SRP 350plus Strobe Processing STB1 1 256 256 i STB2 257 512 256 The content of data is same CPU uPD70F3107 CL DATA 1 2 ILATCH STROBE1 STROBE2 Rev 2 01 Strobe Circuit ORBE Latch Register Shift Register 1 Shift Register 2 Thermal Printer Head Figure 4 13 Thermal Printer Block Diagram 256 CLK Printing 17256 Printing 1 256 Printing 257
25. ceptacle mates with a Series B plug male Electrically Series B receptacles function as inputs to hubs or devices Series B plug mates with a Series B receptacle The Series B plug is always oriented towards the USB hub or device Rev 2 01 30 SRP 350 352plusA amp C 3 6 Cash Drawer Specifications 3 6 1 Drawer Cable lt gt 10 mm Ferrite Core 1 turn OP 18E 18 2 x 12 5 x 25 5 Figure 3 11 Drawer Cable 3 6 2 Cable Connection Pin No Description Direction 1 Frame GND 2 Drawer Kick Out Driver Signal 1 Output 3 Drawer Open Close Signal Input 4 24V 5 Drawer Kick Out Driver Signal 2 Output 6 Signal GND Table 3 21 Drawer Cable Connection k Note 24V is always output through pin 4 during power on Rev 2 01 31 SRP 350 352plusA amp C 4 Hardware 4 1 Wiring Diagram INTERFACE PBA ERE LLEVOOO END VEUCVOVOVO CLIN DOTE 22201 3 MAIN PBA TOP VIEW Pin Assignment Refer to the Schematic Diagram Figure 4 1 Board Wiring Diagram Rev 2 01 32 SRP 350 352plusA amp C 4 2 Block Diagram POWER RS 232 RS 232 sos DRIVER 24VDC IEEE 1284 IEEE 1284 VPP 24V DRIVER CON VTH 24V VCC 5V SUPPLY Eg SUPPLY DRIVER CON CIRCUIT 3 3V RESET 2 5V ADDRESS FLACH M29W160EB PENDS MCU eae NEAR ADDRESS uPD70F3170 SENSOR vi as eee K6R4008V1D AUTO A CUT SWITCH SWIT
26. d OFF 2 2 Internal bell control Internal bell disable Internal bell enable OFF 2 3 Auto Cutter Disable Enable OFF 2 4 BUSY Condition Receive Buffer Full Offline OFF Receive Buffer Full 2 5 OFF 2 6 Print Density Refer to the following Table 2 OFF 2 7 OFF 2 8 Near End Sensor Status Disable Enable OFF Table 1 Baud rate bps Selection Transmission Speed 1 6 1 7 1 8 Default 2400 ON OFF OFF 4800 ON OFF ON 9600 OFF ON OFF 19200 OFF OFF OFF 9600 38400 OFF ON ON 57600 OFF OFF ON 115200 ON ON ON e Table 2 Print Density S Selection AAA oF or A 4 Print Density Two colors Default 80 100 Xx Auto Cutter Enable Disable selection Dip Switch Set 2 ON Auto Cutter Disabled SSR OFF Auto Cutter Enabled Application Ignores Auto Cutter error for continuous printing Rev 2 01 11 SRP 350 352plusA amp C 2 2 4 Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems when you turn on the hexadecimal dump function the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands To use the hexadecimal dump function follow these steps 1 e After you make sure that the printer is off Open the cover Turn on the printer while holding down the FEED button close the cover then the printer enter
27. e 59 Rev 2 01 3 SRP 350 352plusA amp C 1 Precaution Segment 1 1 Safety Precautions 1 Be sure that all of the built in protective devices are replaced Restore any missing protective shields 2 When reinstalling the chassis and its assemblies be sure to restore all protective devices including nonmetallic control knobs and compartment covers 3 Make sure that there are no cabinet openings through which people particularly children might insert fingers and contact dangerous voltages Such openings include excessively wide cabinet ventilation slots and improperly fitted covers and drawers 4 Leakage Current Hot Check WARING Do not use an isolation transformer during this test Use a leakage current tester or a metering system that complies with American National Standards Institute ANSI C 101 1 Leakage Current for Applications and Underwriters Laboratories UL Publications UL1410 59 7 With the unit completely reassembled plug the AC line cord directly into a 100VAC or 240VAC outlet of the Adaptor With the unit s AC switch first in the ON position and then OFF measure the current between a known Earth ground metal water pipe conduit etc and all exposed metal part including metal cabinet frame and screw heads and printer The current measure should not exceed 0 1 milliamp Reverse the power plug prong in the AC outlet and repeat the test 5 Design Alteration Warning Never alter or add to the mechanical
28. e following Completed The printer is ready to receive data as soon as it completes the self test Rev 2 01 12 SRP 350plus VER 6 02 STD 2007 04 17 DIP SWITCH SW1 SW2 STATUS DIP SW1 12345678 ON kkk OFF DIP SW1 12345678 ON OFF kkkkk kkkkkkkk MEMORY SWITCH STATUS MSW1 12345678 MSW2 12345678 Codepage Selection MSW8 12345678 Reserved MSW9 12345678 Reserved MSW10 12345678 Special Function1 MSW11 12345678 Special Function2 Serial RS 232C Interface Baud Rate 115200 bps Data bits 8 bits Parity Check None Stop bit 1 bit or more Handshaking DTR DSR Buffer CAPACITY 64K Byte Handshaking Busy condition Dip S W 2 4 Offline or Receive buffer full EPSON EMULATION MODE Print Density LIGHT 1 23 4 DARK Self test printing please press the FEED button SRP 350 352plusA amp C ASCII 148 007 0123458789 lt gt 20 45 amp 0123456789 lt gt amp 0122450789 lt gt G B amp 0123456789 lt gt 2 ABC amp 0123456789 lt gt ABCD amp 7 0123456789 lt gt ABCDE yt 0123456 789 lt gt 2 ABCDEF 00 0123456789 lt gt GABCDEFG 0123456789 lt gt ABCDEFGH 0123456789 lt gt ABCDEFGHI 10123456789 lt gt D BCDEFGHIJ 10123456789 lt gt ABCDEFGHIJK 10123456789 lt gt ABCDEFGHIJKL 0123456 789 lt gt ABCDEFG
29. e related Circuit amp Pattern on PCB Program download again Check the CS Signal Check the SRAM Check the Address Data Pattern Check the Main Clock 5MHz Check the Address Data Pattern Check the Main PBA Rev 2 01 52 SRP 350 352plusA amp C 7 3 Panel PBA and Sensor Problem Panel PBA Problem Y Check the Harness Signal VCC GND Check the related Circuit Pattern amp Component N Replace the Panel PBA Feed S W Ok Y Check the Feed S W Signal on Main PBA Check the Harness Check the related Circuit Pattern Component Check the LED Signal from CPU on Main PBA Cover Open S W Ok Check the Cover S W Signal on Main PBA Check the Harness Check the related Circuit Pattern amp Component Check the Paper End Sensor Signal on Main PBA Check the related Circuit Pattern amp Component Check the Harness Check and Replace the P End Sensor Check the Near End Sensor on Main PBA Check the Harness Check and Replace the Micro S W Rev 2 01 53 SRP 350 352plusA amp C 7 4 Thermal Printer Head and Feed Motor Problem Thermal Printer Head Problem Control Signal Ok 1 Check the Control Signal on CPU Data CLK Latch Strobe 1 Strobe 2 2 Check the Harness 3 Check the related Circuit amp Pattern Power VCC VTPH Ok 1 Refer to the Power Problem 2 Check the Harness 1 Check the Signal MOT_PHA1 MOT_PHA2 on CPU 2 Check the
30. e two screws 2 Separate the Frame Main from the BRKT PCB 3 Separate the Power Switch from the BRKT PCB 1 Remove the screw And separate the 3 Frame Main Control board from the Frame Main 2 Remover the Washer slip 3 Separate the Lever Release from the Frame Main 4 Remove the two screws 5 Separate the Button Assembly from the Frame Main 6 Push the Button Then the Button Assembly is separate Internal Spring Release Guide Button 7 Remover the screw And separated the Cover Sensor PCB from the Frame Main z A 8 Remover the screw And separate Guide Button Screw 3x8 8 Push Button D mr TE the Plate Spring from the Frame Main Rev 2 01 AT gt SRP 350 352plusA amp C 6 Adjustments and Maintenance 6 1 Adjustment 6 1 1 Remaining Roll Paper Adjustment This sensor is set to the step3 position at the factory If you find that there is not or too enough paper remaining on the roll when the near end sensor is triggered you can change the setting to the upper or Lower position as described below Note The factory setting is based on a paper roll core with an outside diameter of 18mm If you use a paper roll with a core with an outside diameter of more than 18mm it is better to change to the upper position Rotate the tab at front side as described below 1 Open the paper roll cover 2 Rotate the tab at front or rear Position Rev 2 01 48 SRP 350 352pl
31. e upper 1 ERing 2 Spring tension 3 Shaft hinge 4 ERing D Roller platen r M g E Ring 6 Bushing Spring Hook Rev 2 01 44 SRP 350 352plusA amp C 1 Remove the E Ring 2 Separate the Spring tension the Shaft hinge and the E Ring 3 Remove the E Ring 4 Separate the Bushing and the Roller Platen Assembly 1 Remove the Spring Hook two screws 2 Separate the BRKT Hook SRP 350 352plusA amp C 1 Remove the three screws Screw 3x4 7 Cover Plate 2 Separate the Fixed cutter from RSS the Cover Housing 3 Remove the two screws 4 Separate the Cutter Blade from Fixed cutter 5 Remove the two screws a 6 Separate the Cover plate from the Cover housing 5 3 Frame block 1 Remove the two screws 2 Separate the Black Auto cutter Pa Screw 3xt0 from the Frame main 2 Auto cutter 3 Bracket Cutter 4 Frame main Rev 2 01 45 SRP 350 352plusA amp C 1 Remove the screw 2 Push the Heat sink Assembly in the direction of an arrow and Separate it 1 Remove the screw 2 Separate the Plate ground and 6 Heat Sink BRKT TPH Rear 3 Remover the two screws 3 Brkt TPH Rear 4 Separate the Heat sink and the Spring TPH 5 Separate the Connector from the Heat sink 6 Spring TPH 1 Screw 3x4 4 Screw 3x4 7 Connector Rev 2 01 46 SRP 350 352plusA amp C Screw 3x8 1 Remove th
32. ed Termination T7 Polyvinyl Chloride PVC Jacket Polyvinyl Chloride PVC Jacket ce 50 i i 27 0 Blunt Cut Termination VA an Tinned Copper Braided Length Dimension Point LE 28 AWG STC Drain Wire _ y Red Vsus Z Black Ground Green D A White D s User Specified Length Dimension Point Optional Molded Strain Relief All dimensions are in millimeters mm Series A Plug to Cut End unless otherwise note Dimensions are TYPICAL and are for JSB High full speed general reference purposes only Hardwired Cable Assembly Figure 3 9 USB Cable 3 5 4 d Construction Raw materials used in the fabrication of this cable must be of such quality that the fabricated cable is capable of meeting or exceeding the mechanical and electrical performance criteria of the most current USB Specification revision and all applicable domestic and international safety testing agency requirements e g UL CSA BSA NEC etc for electronic signaling and power distribution cables in its category American Wire Nominal Conductor Stranded Tinned Gauge AWG Outer Diameter Conductors 28 0 381 mm 0 015 7 x 36 0 406 mm 0 016 19 x 40 26 0 483 mm 0 019 7 x 34 0 508 mm 0 020 19 x 38 24 0 610 mm 0 024 7 x 32 0 610 mm 0 024 19 x 36 22 0 762 mm 0 030 7 x 30 0 787 mm 0 031 19 x 34 20 0 890 mm 0 035 7 x 28 0 931 mm 0 037 19 x 32 Table 3 20 Power Pair Rev 2 01 29
33. ing Voltage 2 Voltage 7 8V CPU Download Voltage Change the input 24V to 7 8V by a regulation U1 LM2575S ADJ 3 Logic IC Driving Voltage 5V Change the input 7 8V to 5V by a regulation U2 BA17805 E2 4 CPU Flesh SRAM Reset Voltage 3 3V Change the input 7 8V to 3 3V by a regulation U3 BA033FP E2 5 USB core Voltage 2 5V Change the input 5V to 2 5V by a regulation U202 BH25FB1WHFV Rev 2 01 34 SRP 350 352plusA amp C 4 3 2 RESET Circuit Reset signal is signal in order to start up CPU under Power on Reset circuit uses a reset ASM811REUSF T U8 When 3 3Vdc is fallen under 2 7Vdc by Power off reset signal prohibits the system from miss operating by lowering down to OV RESET CHIP ASM811 REUSF T RESET OUT Figure 4 4 Reset Block Diagram MR 33V 0 V y 1MRS s RESET OV ASMS11 140ms Figure 4 5 Reset Waveform Rev 2 01 35 SRP 350 352plusA amp C 4 3 3 Buzzer and Cash Drawer Circuits 1 Buzzer Driving Circuit The Buzzer is used to inform several kinds of states which occur under system operating and gives some information to users by controlling the P86 of CPU UPD70F3107 BUZZER DRIVING ON OFF CIRCUIT CONTROL Figure 4 6 Buzzer Block Diagram 2 Cash Drawer Driving Circuit The circuit is used for opening cash drawer and driven by the Q10 Q11 2SD2170 When its state is high level signal Q10 or Q11 2SD2170 drive the solenoid to open the cash drawe
34. low control is selected the printer does not check this signal 7 Signal GND Signal Ground This signal indicates whether the printer is busy H W flow control 1 MARK Logic1 The printer is busy 20 DTR Output 2 SPACE Logic0 The printer is not busy 3 The host transmits a data to the printer after confirming this signal 4 When XON XOFF flow control is selected the host does not check this signal Rev 2 01 Table 3 15 RS 232C Pin Description 25 SRP 350 352plusA amp C 3 5 1 e H W Flow Control When DTR DSR flow control is select before transmitting a data the Printer checks whether the host is BUSY or not If the host is BUSY the Printer does not transmit a data to the host If the host is not BUSY the Printer transmits a data to the Host The host is the same Refer to the Interface Part of Chapter 7 Special Circuit Diagrams 3 5 1 f S W Flow Control When XON XOFF flow control is selected the printer transmits XON ACSII 11h or XOFF ASCII 13h signal through the TXD line If the Printer is BUSY the Printer transmits XOFF ASCII 13h to host through the TXD line Then the host recognize that the Printer is BUSY So the host does not transmit a data to the Printer If the Printer is released from BUSY the Printer transmits XON ASCII 11h to host through the TXD line Then the host recognize that the Printer is not BUSY And the host transmit a data to the Printer X Note Refer to the Operati
35. n Print circuit board Heat sensitiv Connector Tver Electrode Resistor Board Protective layer k Note Never touch the thermal element with your hand Doing so can damage the thermal element X Note Do not scratch the printer head Rev 2 01 50 SRP 350 352plusA amp C 7 Troubleshooting This chapter describes the methods for troubleshooting in this Receipt Printer 7 1 Power Problem Power Problem Power Out Ok On SMPS 1 Check the Input Output Power Cable 2 Replace the Adapter SMPS Power VDR 24V Ok 1 Check the Harness of Power S W 2 Check the related Circuit amp Pattern Power VTPH N 24V Ok 1 Check the TR Q3 Q4 2 Check the related Circuit amp Pattern Power N 7 8V Ok 1 Check the Regulation U16 LM2576S AD 2 Check the related Circuit amp Pattern Power VCC 5V Ok 1 Check the Regulation U2 BA17805FP E2 2 Check the related Circuit amp Pattern Power 3 3V Ok 1 Check the Regulation U3 BA033FP E2 2 Check the related Circuit amp Pattern Rev 2 01 51 SRP 350 352plusA amp C 7 2 System Problem System Problem Reset Signal Ok Check the IC U8 ASM811REUSF T Check the Reset Pin on Flash Memory and CPU Check the related Circuit amp Pattern on PCB Clock Signal Ok Check the Frequency 5MHz Check the related Circuit Pattern on PCB Program Ok Check the Address Data Line Pattern Check th
36. old 0 8 2 0 V Speed e 12 Mbps Power Self Powered Cable amp Connector e Cable 5m 2m e Connector B Type Other e Support USB SPEC V1 1 3 5 3 b Signal Description Table 3 18 USB Specification Pin No Signal Name Assignment Color Function Shell Shield Drain Wire Frame Ground 1 VBUS Red Host Power DC5 V 500 mA 2 D White Differential Data Line 3 D Green Differential Data Line 4 GND Black Signal Ground 3 5 3 c Cable USB cable consists of four conductors two power conductors and two signal conductors Table 3 19 USB Pin Description High full speed cable consists of a signaling twisted pair VBUS GND and an overall shield High full speed cable must be marked to indicate suitability for USB usage High full speed cable may be used with either low speed full speed or high speed devices When high full speed cable used with low speed devices the cable must meet all low speed requirements Low speed recommends but does not require the use of a cable with twisted signaling conductors Rev 2 01 28 SRP 350 352plusA amp C Overmolded Series A Plug Always upstream towards the host system Detail A A Series A Plug iad SE Cut End 4 gt T Always downstream towards the USB Device Detail B B Typical Terminations 12 0 Blunt Cut Termination Prepar
37. on Manual about XON XOFF flow control 3 5 2 IEEE1284 Parallel Interface Bidirectional parallel interface in accordance with the IEEE1284 Nibble Byte mode 2 5 2 a Forward Mode Specification Compatibility mode Data transmission from host computer to printer Centronics compatible Item Description Remark Data Transmission 8 bit Parallel Synchronization External supplied nStrobe signals HandShaking e NACK and Busy signals Signal Level e TTL compatible Connector e Centronics 36P Table 3 16 IEEE1284 Specification 3 5 2 b Reverse Mode Specification Nibble Byte mode Data transmission from the printer to the host computer The STATUS data transmission from the printer to the host computer is accomplished in the Nibble or Byte mode This mode allows data transmission from the asynchronous printer under the control of the host computer Data transmission in the Nibble mode are made via the existing control lines in units of for bits Nibble In the Byte mode data transmission in accomplished by making the 8 bit data lines bidirectional Neither mode can operate at the same time as the compatibility mode so switching is always required Rev 2 01 26 SRP 350 352plusA amp C 3 5 2 c Signal Specification Compatibility Nibble Byte mode Pin No Source Compatibility Mode Nibble Mode Byte Mode 1 Host nS
38. plus Figure 3 1 Printer Dimension 3 1 2 AC Adapter Dimensions mm Figure 3 2 Adapter Dimension Rev 2 01 16 SRP 350 352plusA amp C 3 1 3 Feature Locations SRP 350 352plusA C TYPE ha 8 6 co 9a 12 11 10 9b 12 11 10 IL 1 J IL f No Sor E Es En i USB IEEE 1284 USB RS 232 9c 12 11 10 9d 12 11 10 17 mimin AS i mi N S mur NS C O USB EHTERNET USB 1 Cover Open 8 Bracket Dip Switch 2 Case Upper 9a Parallel interface IEEE 1284 3 Case Lower 9b Serial interface RS 232C 4 Label Control 9c Ethernet interface 10BASE T 5 Push Button 9d 6 Cover Cutter 10 DC Power Jack 7 Power Button 11 Drawer Kick Out Connector 12 USB 2 0 Figure 3 3 Feature Location Rev 2 01 17 SRP 350 352plusA amp C 3 2 General Specifications Item Description Remark Product SRP 350 352plusCOS RS 232 Serial Communication SRP 350 352plusCOP IEEE1284 Parallel Communication SRP 350 352plusCO USB Communication SRP 350 352plusCOE Ethernet Processor e NEC UPD70F3107AGJ 32 Bit Internal ROM Size 256K Byte Internal RAM Size 10240 Byte Flash ROM Version Memory e RAM SRAM 4Mbits K6R4008VID JU0000 FLASH RAM 16Mbits M29W160EB 70N6 Interface Serial RS 232C RS 485 Flow Control 1 DTR DSR HW Flow Control 2 XON XOFF S W Flow Control Baud Rate 2400 4800 9
39. r As an optional item we provide sensor switch we call it a compulsory switch which checks the drawer whether it is opened or not This sensor switch turns on for the drawer open condition and turns off for the other Xx Caution Make sure that the Cash Drawer solenoid resistance is more than 200 DWR1 2 DRAWER DRIVING CIRCUIT SOLENOID 1 t EN 1 DWR COMP1 COMPULSORY DRAWER Figure 4 7 Cash Drawer Block Diagram Rev 2 01 36 SRP 350 352plusA amp C 4 3 4 I F PBA Detect Block Diagram When the printer is ON the printer checks what kind of the I F PBA is installed After detection the CPU specify the I O port properly The following is the method of I F PBA detection The I F PBA has the three return Signal MDO 2 The CPU recognize the I F PBA by the value of the three return signal I F PBA MDO MD1 MD2 RS 232C L L H IEEE1284 H H H USB2 0 H L H ETHERNET L H L No Connection L L L 4 3 5 RS 232C Communication Block Diagram The CPU is used for serial communication And also RS 232C Driver MAX232 is used to serial communication Show following block diagram TXD RXD DTR DSR MAX232 D SUB25 CPU DRIVER UPD70F3107 RXD DSR FEMALE AS 232C SERIAL 1 F BOARD Figure 4 8 RS 232C Communication Block Diagram TRANSMIT PRINTER HOST NOT BUSY t HOST BUSY PC HOST i PRINTER PRT transmits a data Printer checks whether the hostis BUSY L PRT NOT BUSY PR
40. re or other hazards Rev 2 01 sf SRP 350 352plusA amp C 1 2 Servicing Precaution WARNING 1 First read the Safety Precaution section of this manual If some unforeseen circumstance creates a conflict between the servicing and safety precautions always follow the safety precaution WARNING 2 An electrolytic capacitor installed with the wrong polarity might explode Always unplug the units AC power cord from the AC power source or the Power Switch off before attempting to a Remove or reinstall any component or assembly b Disconnect an electrical plug or connector c Connect a test component in parallel with an electrolytic capacitor 2 Some components are raised above the printed circuit board for safety An insulation tube or tape is sometime used The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position 3 After servicing always check that the screws components and wiring have been correctly reinstalled Make sure that the portion around the serviced part has not been damaged 4 Check the insulation between the blades of the AC plug and accessible conductive parts example metal panels and input terminals 5 Insulation Checking Procedure Disconnect the power cord from the AC source and turn the power switch ON Connect an insulation resistance meter 500V to the blades of the AC plug The insulation resistance bet
41. s 32 Character Structure 12 x 24 Font A Including 2 dot spacing in horizontal 9x 24 Font B Including 2 dot spacing in horizontal Font A is selected as the default Rev 2 01 Table 3 4 Thermal Printer Character Specification 19 SRP 350 352plusA amp C 3 3 3 Paper Specification Item Description Remark Paper Type e Mono TF50KS E Nippon paper 2Color PB 70 Mitsubishi Paper Form Paper Roll Paper Width e 80mm 0 0 5 Paper Roll Size Max 83mm 3 26 Spool Inside Dia e 12mm 0 47 Spool Outside Dia e 18mm 0 71 Table 3 5 Thermal Printer Paper Specification xX Note Mono The Following paper can be used instead of the specified paper above TF50KS E Paper thickness 651m Nippon Paper industries Co Ltd PD 160R a 75um New Oji Paper Mfg Co Ltd P350 E 62um Kansaki Specialty Paper Inc USA 2Color PB 670 5 751m Mitsubishi PD750R N 751m Oji paper Mfg Co Ltd 3 3 4 Reliability and Environment Specification Item Description Remark Life Mechanism Monochrome 20 000 000 Lines 2Color 10 000 000 Lines The reliability values above are assumed When a 15 Line feed and a 10 Line print repeat alternately Head 1x10 Pulses Monochrome 150Km 2Color 75Km Auto Cutter 1 800 000 Cut 700 000 cut In case of KF50 MCBF Monochrome 70 000 000Lines 2Color 35
42. s the hexadecimal dump mode Run any software program that sends data to the printer The printer will print all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes 1B 21 00 1B 26 02 40 40 1 80 02 OD 1B 44 0A 14 1E 28 Die sl 00 01 0A 41 OD 42 0A 43 A B C Note A period is printed for each code that no ASCII equivalent Note During the hex dump all commands expect DLE EOT and DLE ENQ are disabled 5 6 When the printing finishes turn off the printer Turn on the printer and then the hexadecimal model is off 2 2 5 The self Test Mode The self test checks whether the printer has any problem If the printer does not function properly contact your dealer The self test checks the following 1 2 3 Make sure paper roll ahs been installed properly Turn on the power while holding down the FEED button The self test begins Tue self test prints the current printer status which provides the control ROM version and the DIP witch setting After printing the current printer status self test printing will print the following and pause The PAPER LED light blinds Self Test printing Please press the Feed button Press the FEED button to continue printing The printer prints a pattern using the built in character set The self test automatically ends and cuts the paper after printing th
43. soldering or unsoldering ESDs 6 Use only an anti static solder removal device Many solder removal devices are not rated as anti static these can accumulate sufficient electrical charge to damage ESDs 7 Do not remove a replacement ESD from its protective package until you are ready to install it Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam aluminum foil or other conductive materials 8 Immediately before removing the protective material from the leads of a replacement ESD touch the protective material to the device will be installed 9 Minimize body motions when handling unpacked replacement ESDs Motions such as brushing clothes together or lifting a foot from a carpeted floor can generate enough static electricity to damaged an ESD 1 4 Operational Precautions 1 The heating element of the printer mechanism s thermal head and the driver IC are easily damaged Never allow these components to come into contact with metal or other hard objects 2 Never touch the printer mechanism s heating element with your hand Doing so can damage the heating element and affect proper operation 3 The head and motor areas are very hot during and immediately after printing Do not touch components in these areas directly with your hand 4 Do not use any paper other than these specified in this manual otherwise print head reliability and print quality are affected adversely 5
44. trobe HostClk HostClk 2 Host Printer Data 0 LSB Data 0 LSB 3 Host Printer Data 1 Data 1 4 Host Printer Data 2 Data 2 5 Host Printer Data 3 Data 3 6 Host Printer Data 4 Data 4 7 Host Printer Data 5 Data 5 8 Host Printer Data 6 Data 6 9 Host Printer Data 7 MSB Data 7 MSB 10 Printer nAck PtrClk PtrClk 11 Printer Busy PtrBusy Data3 7 PtrBusy 12 Printer Perror AckDataReg Data2 6 AckDataReq 13 Printer Select Xflag Data1 5 Xflag 14 Host nAutoFeed HostBusy HostBusy 15 NC ND ND 16 GND GND GND 17 FG FG FG 18 Printer Logic H Logic H Logic H 19 30 GND GND GND 31 Host ninit ninit ninit 32 Printer nFault nDataAvail Data0 4 nDataAvail 33 GND ND ND 34 Printer DK Status ND ND 35 Printer 5V ND ND 36 Host nSelectin 1284 Active 1284 Active 3 5 2 c IEEE 1284 I F Cable Table 3 17 IEEE1284 Pin Description Host Printer Centronics Side Side 36P Figure 3 8 IEEE1284 Cable Rev 2 01 27 3 5 3 USB2 0 Interface SRP 350 352plusA amp C SRP 350plus support the USB Universal Serial Bus Serial Communication 3 5 3 a Specification Item Description Remark Transfer Type BULK Data Signal Bi direction Half Duplex Differential Signal Pair D D Data Format NRZI Format e Zero Bit Stuffing after 6 ones Transceiver Differential Receive Sensitivity 200 mV Differential common Mode Range 0 8 2 5 V e Single End Receiver Thresh
45. usA amp C 6 1 2 Paper Jam If the paper jam occur the Buzzer will beep If the cover open can be opened open the Cover open and remove the paper If the Cover open can not be opened Follow the below 1 Turn the printer on to make the cutter initialized and then open the cover open 2 In case that the cutter is not initialized remove the cover cutter then remove the paper jam with turning the knob to the arrow direction as shown below picture You may use a cross screwdriver to remove the paper jam 3 After the cutter placed back and then press the push button to open the cover 4 Assemble the cover cutter Rev 2 01 49 SRP 350 352plusA amp C 6 2 Maintenance Paper dust in the heating elements may lower the print quality In this case clean the print head as follow X Caution Turn off the printer power before cleaning k Caution Note that the thermal head Thermal element and Radiation plate becomes very hot during normal operation creating the danger of burn injury Be sure to wait for about 10 minutes after turning printer power off before beginning the cleaning 1 Open the cover open 2 Clean the thermal element the area that looks like it is marked a thin black line of the thermal head with a cotton swab moistened with an alcohol solvent ethanol methanol or IPA 3 After confirming that the alcohol solvent has been dried up completely close the cover open Radiation plate Head tip Spring pi
46. ween each blade of the AC plug and accessible conductive parts see above should be greater than 1 mega ohm 6 Never defeat any of the B voltage interlock Do not apply AC power to the unit or any of its assemblies unless all solid state heat sinks are correctly installed 7 Always connect an instrument s ground lead to the instrument chassis ground before connecting the positive lead always remove the instrument s ground lead last Rev 2 01 5 SRP 350 352plusA amp C 1 3 Precaution for Electrostatically Sensitive Devices ESDs 1 Some semiconductor solid state devices are easily damaged by static electricity Such components are called Electrostatically Sensitive Devices ESDs examples include integrated circuits and some field effect transistors The following techniques will reduce the occurrence of component damaged caused by static electricity 2 Immediately before handling any semiconductor components or assemblies drain the electrostatic charge from your body by touching a known earth ground Alternatively wear a discharging wrist strap device Be sure to remove it prior to applying power this is an Electric shock precaution 3 After removing an ESD equipped assembly place it on a conductive surface such as aluminum foil to prevent accumulation of electrostatic charge 4 Do not use freon propelled chemical These can generate electrical charges that damage ESDs 5 Use only a grounded tip soldering iron when

BIXOLON 352plusA Printer User Manual

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