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Bitdefender BITDEFENDER 9 Turntable User Manual

1. Action Mode To create a scan report check Create report file At this moment all the other options for the creation of a report file will be enabled Type the name of the report file in the Report file name field By default its name is sched ule log It will contain all the information about the scan process the number of identified viruses the number of scanned files the number of disinfected and deleted files You can also limit the size of the report file Type in the maximum file size in the corresponding field If you wish to see the information about all the scanned files infected or not select the option List all scanned files With this option checked the computer will slow down Antivirus module 07 Management console Note The report files can be seen in the Report section from the Antivirus module Click Back to go to the previous step or click Next to continue the wizard Step 9 9 Summary Summary Please see below the scanning options Start 4 23 2006 4 13 43 PM Run one time only Targets File Mask Analysis heuristic Report Info schedule log Action to take when an Disinfect files Move files to Quarantine infected file is found Action to take when a Copy files to Quarantine None log objects suspect file is found Shut down the PC when scan is completed No Priority Low Send suspect files to the Minimize scan window
2. General 14 E Antivirus Update BitDefender 9 Standard Evaluation version Product ID Expires on Online Registration Enter new key Buy now Events About 47069 912CD 4E8B4 2663E 3 24 2006 bitdefender secure your every DIE i status of your i BitDefender licenses Press Online registration to i activate your License status This panel holds information about the Press Buy now to get a new license key Press Enter new key and enter a valid license key to upgrade a trial license to full license status orto extend an expired BitDefender license BitDefender products to benefit from free BitDefender technical support and free services More Help Product registration General module O 6 Management console This section contains information about the status of your BitDefender license Here you can register the product and you can see the expiring date The product is delivered with a trial registration key valid for thirty days At the end of the trial period if you want to purchase the product you have to provide a new license key Click Buy now to get a new License Key from the BitDefender online store Click Online registration to activate your BitDefender product in order to benefit from free BitDefender technical support and other services To modify the default license key
3. What is KNOPPIX Quote from http knopper net knoppix KNOPPIX is a bootable CD with a collection of GNU Linux http www linux com software automatic hardware detection and support for many graphic cards sound cards SCSI and USB devices and other peripherals KNOPPIX can be used as a Linux demo educational CD rescue system or adapted and used as a platform for commercial software product demos It is not necessary to install anything on a hard disk 10 2 System requirements Before booting LinuxDefender you must first verify if your system meets the following re quirements Processor type x86 compatible minimum 166 MHz but do not expect a great per formance in this case An 1686 generation processor at 800MHz would make a better choice Memory The minimum accepted value is 64MB recommended is 128MB for a better performance O BitDefender Rescue CD CD ROM LinuxDefender runs from a CD ROM therefore a CD ROM and a BIOS capable to boot from it is required Internet connection Although LinuxDefender will run with no Internet connection the update procedures will require an active HTTP link even through some proxy server Therefore for an up to date protection the Inter net connection is a MUST Graphical resolution A graphical resolution of 800x600 at least is recommended for the web based administration 10 3 Included software BitDefender Rescue CD includes the following software package
4. did and where they will be installed Recommended for advanced Ode rot accept the terms in the License Agreement Complete iS Al program features wil be installed Requres most disk space lt Bak I BilDetender 9 Standard Setup Custom Setup Select the way you want features to be installed ick on the icons inthe tres below to change the wd 19 BitDefender 9 Standard Setup Update Ready to Install The Setup Weardis ready to tecin the Conoet instal FRE a using this data Blunder srostencer 0 KS bitdefender Completing the BitDefender 9 pr e Standard Setup Wizard BitDeferder updated Noi to the Internet to update Should you wish to de al Location C lProgram FleslSoftwin amp tDefender Scan the Windows sys 5 ii ed ick the Finish button to exit the Setup Wizard a oven reine Place a torta oth Click Install to begin the ir etek 3 Installation steps 1 Click Next to continue or click Cancel if you want to quit installation N Click Next to continue or click Back to return to the first step 3 Please read the License Agreement select I accept the terms in the License Agreement and click Next If you do not agree with these terms click Cancel The installation process will be abandoned and you will exit setup 4 You can choose what kind of installation you want typica
5. the oldest files in the quarantine will be automatically deleted in order to free space for the new added file e Automatically send quarantine sends automatically the quarantined files to the BitDe fender Labs for further analysis You can set the time period between two consecutive sending processes in minutes in the Send quarantine every field e Automatically delete sent files deletes automatically the quarantined files after sending them to the BitDefender Lab for analysis Drag amp Drop settings if you are using the Drag amp Drop method to add files to the quar antine here you can specify the action copy move or prompt user Submission settings Your address type in your e mail address in case you want to receive e mail messages from our experts regarding the suspicious files submitted for analysis Click OK to save the changes If you click Default you will load the default settings 7 4 Report To access this section click Report tab from the Antivirus module Antivirus module 07 Management console BitDefender 9 Standard Shield Scan Scheduler Quarantine Report Report Name Last Modified Size General y activbar_1140624255 log 2122 2006 6 04 18 PM 14 KB amp vscan_1140623779 log 2 22 2006 5 56 46 PM 2KB The Report section contains a list of all the report files generated so far Every file is tagged with a name its size a
6. Archives Scans inside archives Packed Files Scans packed files Riskware Scans for threats other than viruses such as dialers and adware These files will be treated as infected files Scan for spyware scans for spyware applications Antivirus module Management 07 console Note Select the corresponding check box in order to set the spyware scan target The following options are available Option Description Cookies Scans cookie files Registry Scans registry entries Memory Scans memory To enable disable a scan target select clear the corresponding check box Click Back to go to the previous step or click Next to continue the wizard Step 4 9 Target Path Local Drives Network Drives E 2 My Documents A O article php_files bitdefender prof std Bluetooth desktop a english phrasal verbs 5 materiale E My Music i My Pictures vi CADAEY lt Back Next Cancel Target Path Specify the path to the objects that will be scanned This step is necessary if you have selected to scan files in the third step This screen is actually an exploring window that lets you select the partitions and folders to be scanned When the cursor is placed on a folder the complete path to the folder will appear in the field placed under this exploring window Note Click the box with to open an option or the box with to clo
7. BitDe fender configuration Load BitDefender when Windows starts automatically launches BitDefender at system startup Note We recommend you to keep this option selected Start minimized minimizes the BitDefender management console after it has been loaded at system startup Only the BitDefender Icon will appear in the system tray e Receive security notifications receives from time to time security notifications regarding virus outbreaks sent by the BitDefender server e Send virus reports sends to the BitDefender Labs reports regarding viruses identified in your computer It helps us keep track of virus outbreaks The reports will contain no confidential data such as your name IP address or others and will not be used for commercial purposes The information supplied will contain only the virus name and will be used solely to create statistic reports e Show on screen notes shows pop up windows regarding the product status e Enable multiuser support allows other users that may be using this computer to have their own settings for BitDefender General module Management OB console Note This option can only be enabled or disabled by users with administrator rights on the local machine Enable activity bar enables disables the Scan activity bar p 39 Choose skin allows you to select the color of the management console The skin represents the background image on the
8. all the virus definitions and scan engines updates available up to the release date To update BitDefender using weekly exe follow the next steps 1 2 0 2 2 Download weekly exe and save it locally on your hard disk Locate the downloaded file and double click it to launch the update wizard Click Next Check I accept the terms in the License Agreement and click Next Click Install Click Finish Manual update with zip archives There are two zip archives on the update server containing the updates of the scanning engines and virus signatures cumulative zip and daily zip cumulative zip is released every week on Monday and it includes all the virus definitions and scan engines updates up to the release date 08 Management console Update module daily zip is released each day and it includes all the virus definitions and scan engines updates since the last cumulative and up to the current date BitDefender uses a service based architecture Because of this the procedure to replace the virus definitions is different depending on the operating system Windows NT SP6 Windows 2000 Windows XP Windows 98 Windows Millennium Windows NT SP6 Windows 2000 Windows XP Steps to be followed 1 N 4 Download the appropriate update If it is Monday please download the cumulative zip and save it somewhere on your disk when prompted Otherwise please download the daily zip and save i
9. archives Open e mail archives Scans inside mail archives Use heuristic detec To use heuristic scanning of the files The aim of tion heuristic scanning is to identify new viruses based on certain patterns and algorithms before a virus definition is found False alarm messages can ap pear When such a file is detected it is classified as suspicious In these cases we recommend you to send the file to the BitDefender lab to be analyzed Detect incomplete Detects incomplete virus bodies virus bodies e Specify the spyware scan target processes cookies and or memory This is made through the selection of certain options from Spyware scan options category The following detection options are available Antivirus module Management 07 console Option Description Scan processes Scans processes Scan cookies Scans cookie files Scan registry Scans registry entries e Specify the action on infected or suspicious files Open Action options category in order to see all possible actions on these files Select the actions to take when an infected or a suspected file is detected You can specify different actions for infected and suspected files You can also select a second action if the first fails Action Description None log objects No action will be taken on infected files These files will appear in the report file Prompt user for action When an infected file is detected a window will appear prom
10. file Type in the max x KB imum file size Note The report files can be seen in the Report section from the Antivirus module Specify the other options Open Other options category from where you can select the fol lowing options Option Description Run the task with Low prior Decreases the priority of the scan process You will allow ity other programs to run faster and increase the time needed for the scan process to finish Shut down the PC when scan Shut down the computer after the scan process has finished is completed Submit suspect files to BitDe You will be prompted to submit all suspect files to BitDe fender Lab fender lab after the scan process has finished Minimize scan window on Minimizes the scan window to system tray Double click start to systray the BitDefender icon to open it Promp for reboot If actions require reboot prompt users for immediate reboot Click OK to save the changes or click Default to load the default settings Step 5 5 Scan for viruses With the scan options selected all you have to do is to effectively start the system scanning For that just click Sean The scan window will appear Antivirus module Management 07 console Spyware info Virus info File Status re re Estimated time left 00 48 52 Scan speed files sec 1 Boot sectors 5 Files 117 Folders 65 Archives 5 Packed programs 1 I
11. innovation by the European Commission and EuroCase BitDe fender has been proclaimed a winner of the European IST Prize awarded by the European Commission and by representatives of 18 academies in Europe Now in its eighth year the European IST Prize is a reward for groundbreaking products that represent the best of European innovation in information technology Comprehensive Covers every single point of your network providing complete security BitDefender security solutions for the corporate environment satisfy the protection reguirements of today s business environment enabling management of all complex threats that endanger a network from a small local area to large multi server multi platform WAN s O 2 Description and features Your Ultimate Protection The final frontier for any possible threat to your computer system As virus detection based on code analysis has not always offered good results BitDe fender has implemented behavior based protection providing security against newborn malware These are the costs that organizations want to avoid and what the security products are designed to prevent e Worm attacks e Communication loss because of infected e mails E mail breakdown e Cleaning and recovering systems Lost productivity experienced by end users because systems are not available e Hacking and unauthorized access that causes damage Some simultaneously developments and benefits can be accomplished by
12. on start Yes BitDefender Lab Yes Elapsed time between end of scan and ext after 1 seconds Scan for riskware Ves Back JO nis Cancel Summary This is the last step of the wizard In this window you can view all the settings for the new scan event and you can make any changes by returning to the previous steps Back If you do not want to make any modifications click Finish The new event will appear in the Scheduler section 7 3 Ouarantine To access this section click Ouarantine tab from the Antivirus module Antivirus module Management 07 console BitDefender 9 Standard Shield Scan Scheduler Ouarantine Report Quarantine File name Name Suspect with Sent The Quarantine holds suspect files for analysis While in Quarantine files cannot be executed or read By default suspect files are submitted for analysis to BitDefender Labs However you can choose mot to submit files for analysis To copy a suspect file to the Quarantine click the Add button or simply drag amp drop the file in the Quarantine list Click Restore to move files out of Quarantine back to their original place Quarantine doesn t have a size limit 0 KB More details S bitdefender secure your every bit More Help Quarantine BitDefender allows is
13. online service to one s own computer Downloading can also refer to copying a file from a network file server to a computer on the network Electronic mail A service that sends messages on computers via local or global networks An action or occurrence detected by a program Events can be user actions such as clicking a mouse button or pressing a key or system occurrences such as running out of memory Occurs when a scanner identifies a file as infected when in fact it is not The portion of a filename following the final point which in dicates the kind of data stored in the file Many operating systems use filename extensions e g Unix VMS and MS DOS They are usually from one to three letters some sad old OSes support no more than three Examples include c for C source code ps for PostScript txt for ar bitrary text A rule based method of identifying new viruses This method of scanning does not rely on specific virus signatures The ad vantage of the heuristic scan is that it is not fooled by a new variant of an existing virus However it might occasionally report suspicious code in normal programs generating the so called false positive Internet Protocol A routable protocol in the TCP IP protocol suite that is responsible for IP addressing routing and the fragmentation and reassembly of IP packets A Java program which is designed to run only on a web page To use an applet on a web page you woul
14. or a single entity end user and SOFTWIN for use of the SOFTWIN software product identified above which includes computer software and may include associated media printed materials and online or electronic documentation BitDefender all of which are protected by U S and international copyright laws and international treaty protection By installing copying or otherwise using BitDefender you agree to be bound by the terms of this agreement If you do not agree to the terms of this agreement do not install or use BitDefender you may however return it to your place of purchase for a full refund within 30 days after your purchase Verific ation of your purchase may be required BitDefender is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties BitDefender is licensed not sold GRANT OF LICENSE SOFTWIN hereby grants you and only you the following non exclusive license to use BitDefender APPLICATION SOFTWARE You may install and use one copy of BitDefender or any prior version for the same operating system on a single computer terminal The primary user of the computer on which BitDefender is installed may make one additional i e second copy for his or her exclusive use on a portable computer NETWORK USE You may also store or install a copy of BitDefender on a storage device such as a network server used only to install or run the BitDefender on your oth
15. provide full protection for corporate network and systems the BitDefender solution range comprises beside antivirus protection antispam personal firewall and security manage ment solutions BitDefender also specializes in providing assistance with designing and estab lishing content security policies for corporate networks BitDefender Professional was the third product of its kind in the world to receive ICSA certi fication for Windows XP and the first to be awarded for groundbreaking innovation by the European Commission and Academies BitDefender Antivirus is certified by all the major re viewers in the antivirus field ICSA Labs CheckMark CheckVir T V and Virus Bulletin BitDefender is headquartered in Bucharest Romania and has offices in Tettnang Germany Barcelona Spain and Florida US Website http www bitdefender com Why BitDefender Proven Most reactive antivirus producer BitDefender fast reactivity in case of computer virus epidemic was confirmed beginning with the last outbreaks of CodeRed Nimda and Sircam as well as Badtrans B or other dangerous fast spreading malicious codes BitDefender was the first to provide antidotes against these codes and to make them freely available on the In ternet for all affected people Now with the continuous expansion of the Klez virus in various versions immediate antivirus protection has become once more a critical need for any computer system 21 Innovative Awarded for
16. screen using command language Within the Internet industry cookies are described as small files containing information about individual computers that can be analyzed and used by advertisers to track your online interests and tastes In this realm cookie technology is still being developed and the intention is to target ads directly to what you ve said your interests are It s a double edge sword for many people because on one hand it s efficient and pertinent as you only see ads about what you re interested in On the other hand it involves actually tracking and following where you go and what you click Understandably so there is a debate over privacy and many people feel offended by the notion that they are viewed as a SKU number you know the bar code on the back of packages that gets scanned at the grocery check out line While this viewpoint may be extreme in some cases it is accurate It s a machine that reads data from and writes data onto a disk A hard disk drive reads and writes hard disks A floppy drive accesses floppy disks Disk drives can be either internal housed within a computer or external housed in a separate box that connects to the computer Download E mail Events False positive Filename extension Heuristic IP Java applet To copy data usually an entire file from a main source to a peripheral device The term is often used to describe the process of copying a file from an
17. the infected file Copy to quarantine copies the infected file into the quarantine e Move to quarantine moves the infected file into the quarantine e Rename changes the extension of the infected files The new extension of the infected files will be vir e Ignore ignores the infection No action will be taken on the infected file If you scan a folder and you wish the action on the infected files to be the same for all select the checkbox corresponding to Apply to all Note ES If the Disinfect option is not enabled it means the file cannot be disinfected The best choice is to isolate it in the quarantine zone and send it to us for analysis or delete it Click OK Antivirus module 07 Management console 7 2 4 Scheduled scanning To access this section click Scheduler tab from the Antivirus module BitDefender 9 Standard Shield Scan Scheduler Quarantine Report Scheduler Name Start Next Run type Target event 2122 2006 6 07 5 2 22 2006 6 07 5 one time only boot e r The Scheduler lets you plan ahead and schedule full system drive scans in the off hours when you wont be using your computer We strongly recommend that you schedule a full system scan at least once a week Press New to start the Scheduler wizard which will step you through the process of creating new scan tasks Tasks can be started at any give
18. using the BitDe fender security suite e Increase network availability by stopping the spread of malicious code attacks 1 e Nimda Trojan horses DDoS Protect remote users from attacks e Reduce administrative costs and deploys rapidly with BitDefender Enterprise management capabilities Stop the spreading of malware through e mail using a BitDefender e mail protection at the company s gateway Temporarily or permanently block unauthorized vulnerable and expens ive application connections 2 2 Data Security Division Ever since the beginning SOFTWIN s Data Security Division approached data protection in a specific manner with the first intelligent update requiring no user intervention the first remote antivirus management through WAP technology or the first Personal Firewall to be integrated within an antivirus engine to provide complete response to today s complex security threats Born to provide full data security at all critical levels in today s business environment Data Security Division aims to ensure systems protection against computer viruses to do antivirus research to develop new technologies for monitoring all possible ways to infect a system and last but not least to educate the IT amp C public on the danger of computer viruses BitDefender security solutions satisfy the protection requirements of today s business environ ment enabling management of all complex threats that endanger a network from a sm
19. 1 On access scanning To access this section click Shield tab from the Antivirus module Antivirus module 07 Management console tDefender 9 Standard Scan Scheduler Quarantine Report P Virus Shield 5 Virus Shield is enabled This section contains General _ the most important Shield settings Virus Shield settings a Scan incoming mail and statistics Antivirus Scan oulgolng small BitDefender Virus BI Scan accessed files Advanced gt gt gt Shield protects your E computer by scanning Registry Control Advanced gt gt gt incoming and outgoing Update Show warning when a virus is found email downloads and all accessed files Shield stati i The Registry control Last scanned message none alerts you whenever Total scanned emails O mails a program tries to Total infected messages 0 infected modify the registry in order to run when Last scanned file c windows isystem32wmslbui dll Windows starts Total infected files 0 Most viruses will try More statistics to add entries to the registry so only allow this for applications you trust 4 bitdefender More Help secure your every bit Virus Shield In this section you can configure the Virus Shield and you can view information regarding its activity The Virus Shield protects your computer by scanning e mail messages downloads and all accessed files Note To preve
20. 2 The book structure The book consists of six parts containing the major topics Product installation Description and features Management Console Best practices BitDefender Rescue CD and Getting help Moreover a glossary is provided to clarify some technical terms Product installation Step by step instructions for installing BitDefender on a workstation This is a comprehensive tutorial on installing BitDefender 9 Standard Starting with the prerequisites for a successfully installation you are guided through the whole installation process Finally the removing procedure is described in case you need to uninstall BitDefender Description and features A short introduction to BitDefender It explains who BitDefender is who SOFTWIN and Data Security Division are BitDefender 9 Standard its features and the product modules are presented to you Management console Description of basic administration and maintenance of BitDefender The chapters explain in detail all options of BitDefender 9 Standard how to register the product how to scan your computer and how to perform the updates Preface Best practices Follow the steps described in here in order to ensure a computer free from viruses amp spyware BitDefender Rescue CD Description of the BitDefender Rescue CD It helps understand and use the features offered by this bootable CD Getting help Where to look and where to ask for help if something unexpected appears It incl
21. LY TO YOU IN NO CASE SHALL SOFTWIN S LIABILITY EXCEED THE PURCHASE PRICE PAID BY YOU FOR BITDEFENDER The disclaimers and limitations set forth above will apply regardless of whether you accept or use evaluate or test BitDefender IMPORTANT NOTICE TO USERS THIS SOFTWARE IS NOT FAULT TOLERANT AND IS NOT DESIGNED OR INTENDED FOR USE IN ANY HAZARDOUS ENVIRONMENT REQUIRING FAIL SAFE PERFORMANCE OR OPERATION THIS SOFTWARE IS NOT FOR USE IN THE OPERATION OF AIRCRAFT NAVIGATION NUCLEAR FACILITIES OR COMMUNICATION SYSTEMS WEAPONS SYSTEMS DIRECT OR INDIRECT LIFE SUPPORT SYSTEMS AIR TRAFFIC CONTROL OR ANY APPLICATION OR INSTALLATION WHERE FAILURE COULD RESULT IN DEATH SEVERE PHYSICAL INJURY OR PROPERTY DAMAGE GOVERNMENT RESTRICTED RIGHTS RESTRICTED RIGHTS LEGEND Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of Commercial Computer Software Restricted Rights clause at 48 CFR 52 227 19 as applicable Contact SOFTWIN at 5 F ca de Glucoza str 72322 Sect 2 Bucharest Romania or at Tel No 40 21 2330780 or Fax 40 21 2330763 GENERAL This Agreement will be governed by the laws of Romania and by the international copyright regulations and treaties This Agreement may only be modified by a license addendum which accompanies this Agreement or by a written document w
22. after that Ifan update was detected depending on the options set in the Automatic update options section you will be asked to confirm the update or the update will be made automatically The automatic update can also be done anytime you want by clicking Update Now This update is also known as Update by user request The Update module will connect to the BitDefender update server and will verify if any update is available If an update was detected depending on the options set in the Manual update settings section you will be asked to confirm the update or the update will be made automat ically Important It may be necessary to restart the computer when you have completed the update We recommend doing it as soon as possible Note If you are connected to the Internet through a dial up connection then it s a good idea to make it a regular habit to update BitDefender by user request Update module Management O 8 console 8 2 Manual update This method allows installing the latest virus definitions To install a product upgrade of the latest version use the Automatic update Important Use the manual update when the automatic update can not be performed or when the computer is not connected to the Internet There are 2 ways to perform the manual update Bl With weekly exe file With zip archives Manual update with weekly exe The update package weekly exe is released every Friday and it includes
23. all local area to large multi server multi platform WAN s features 2 3 SOFT WIN Bucharest based SOFTWIN is the leading provider of complex software solutions and services in Romania SOFTWIN focuses on providing software solutions and services that enable fast growing companies to solve critical business challenges and to capitalize on new business opportunities SOFTWIN enables companies to focus on their core business and expand to new markets by outsourcing non core activities SOFTWIN employs over 500 highly qualified professionals experienced in developing custom ized solutions and services Since its establishment in 1990 SOFTWIN s average annual revenue has increased by 30 SOFTWIN has 4 divisions which also define the company s main business lines e CRM Business Information Solutions eContent Solutions e Data Security Solutions SOFTWIN provides services and solutions to customers worldwide Over 90 of the company s turnover is achieved from exports to the US and European Union Using cutting edge technologies SOFTWIN successfully developed over 500 software devel opment projects over 3 500 content structuring projects for international partners having over 43 million data security solutions users in 80 countries worldwide and more than 1 500 000 client calls handled annually for CRM services Description and O 2 Oe Description and features BitDefender 9 Standard Descr
24. and a link to the BitDefender site where you can find more in formation about it For an infected e mail the alert window will contain also information about the sender and the receiver In case a suspicious file is detected you can launch a wizard from the alert window that will help you to send that file to the BitDefender Lab for further analysis You can type in your e mail address to receive information regarding this report Antivirus module Management 07 console 7 1 3 Other settings Advanced users might want to take advantage of the scan settings BitDefender offers The scanner can be set to skip file extensions directories or archives that you know to be harmless Click Advanced gt gt gt corresponding to Scan accessed files to explore these settings BitDefender Virus Shield Settings Click the box with to open an option or the box rg and P2P transfers options with wow to close an option Scan program files only n 1 Scan user defined extensions You can observe that some scan options although Exclude extensions from scan th nun tb d TI See oie he sign appears cannot be opened The reason se Scan packed fies is that these options weren t selected yet You will Y Scan for spyware co Y Scan floppy drive on access observe that if you select them they can be opened Action to take when an infected file is found El First action lt Clean
25. at have been backed up A file that contains one or more files in a compressed format A hole in the security of a system deliberately left in place by designers or maintainers The motivation for such holes is not always sinister some operating systems for example come out of the box with privileged accounts intended for use by field service technicians or the vendor s maintenance program mers A sector at the beginning of each disk that identifies the disk s architecture sector size cluster size and so on For startup Boot virus Browser Command line Cookie Disk drive disks the boot sector also contains a program that loads the operating system A virus that infects the boot sector of a fixed or floppy disk An attempt to boot from a diskette infected with a boot sector virus will cause the virus to become active in memory Every time you boot your system from that point on you will have the virus active in memory Short for Web browser a software application used to locate and display Web pages The two most popular browsers are Netscape Navigator and Microsoft Internet Explorer Both of these are graphical browsers which means that they can display graphics as well as text In addition most modern browsers can present multimedia information including sound and video though they require plug ins for some formats In a command line interface the user types commands in the space provided directly on the
26. ault seat O Grey If you are not the only O Aqua person using this computer you should protect your BitDefender settings with a password A Load All Settings NA Save All Settings ces Itis recommended that you keep the Apply Default default settings 4 bitdefender More Help secure your every bit Management console settings Here you can set the overall behavior of BitDefender By default BitDefender is loaded at Windows startup and then runs minimized in the taskbar The following options are available Enable password protection enables setting a password in order to protect the BitDefender Management Console configuration Note E If you are not the only person using this computer it is recommended that you protect your BitDefender settings with a password If you select this option the next window will appear General module O B Management console Password Confirmation Type in the password in the Password field re type it in the Retype password field and click OK Password Retype password The password should be at least 8 characters long OK Cancel Enter password From now on if you want to change the BitDefender configuration options you will be asked to introduce the password Important If you forgot the password you will have to repair the product in order to modify the
27. ccordance with the terms of this License Agreement If BitDefender is an upgrade of a component of a package of software programs that you licensed as a single product BitDefender may be used and transferred only as part of that single product package and may not be separated for use on more than one computer COPYRIGHT All right title and interest in and to BitDefender and all copyright rights in and to BitDefender including but not limited to any images photographs logos animations video audio music text and applets incorporated into BitDefender the accompanying printed materials and any copies of BitDefender are owned by SOFTWIN BitDefender is protected by copyright laws and international treaty provisions Therefore you must treat BitDefender like any other copyrighted material except that you may install BitDefender on a single computer provided you keep the original solely for backup or archival purposes You may not copy the printed materials accompanying BitDefender You must produce and include all copyright notices in their original form for all copies created irrespective of the media or form in which BitDefender exists You may not sub license rent sell or lease BitDefender You may not reverse engineer recompile disassemble create derivative works modify translate or make any attempt to discover the source code for BitDefender LIMITED WARRANTY SOFTWIN warrants that the media on which BitDefender is distrib uted
28. click Enter new key The following window will open nabo Type in the license key in the Serial field Click You are about to register the full version of BitDefender Please Fil i ini H gt vai Serial pde tai can hilos Register to finish the registration process Product registration card i PROM lahel If you mistype the license key you will be prompted Tf you don t have a serial number please contact us at to re enter it sales bitdefender com Serial I H J Enter registration key If you type in a valid license key a success message box appears In the Registration section now you can see the expiring date of the new license key 6 3 Management console settings To access this section click Settings tab from the General module General module Management O E console tDefender 9 Standard Status Registration Settings Events About O Enable password protection General settings 4 Gel il shi Load BitDefender when Windows starts BitDefender Start minimized keap you j rgis De Receive security notifications about the latest virus it Send virus reports security concerns Show on screen notes The virus report module will send an Y Enabl ti rt Update ee ee aggregate statistic of M Enable activity bar viruses found on your PC to the BitDefender Labs No personally Choose skin identifiable information O Def
29. ct the scan type e Non Heuristic means scanning the files with the procedure based on known virus signatures e Heuristic represents a method based on certain algorithms whose aim is to identify new unknown viruses Occasionally it may report a suspicious code in normal programs gener ating the so called false positive You have the following option e Send suspect files to the BitDefender Lab You will be prompted to submit all suspect files to BitDefender lab after the scan process has finished Click Back to go to the previous step or click Next to continue the wizard 07 Management console Step 7 9 Action Mode Action Mode Antivirus module Action to take when an infected file is found y First action Disinfect files Ri Second action Move files to Quarantine My Back Next Cancel Action Mode BitDefender allows selecting two actions in case an infected or a suspected file is found Select the actions for infected and suspected files Action Description None log objects Prompt user for action Disinfect files Delete files Rename files Copy files to quarantine No action will be taken on infected files These files will ap pear in the report file When an infected file is detected a window will appear prompting the user to select the action on that file Depending on the importance of that fil
30. ction If the management console is open at the Report section and in the meantime you perform a scan of your computer the new report file with the scan results will be visible only after you click Refresh e Browse opens a window from where you can select the report files you want to see Note The report files are by default saved in the folder where BitDefender is installed If you have saved the report files in another directory use the Browse button to locate them e Settings opens the advanced options for the report files The following window will appear BitDefender Reports Settings S Report settings O Automatically delete old reports Create reports in C Program Files Softwin BitDefender9Logst OK Default Report Settings Note Click the box with to open an option or the box with to close an option e Automatically delete old reports maintains under control the number of the report files by deleting those older than a specified number of days The default time interval is 180 days If you want to change this value type in a new one in the corresponding field e Create reports in specifies the folder where the report files will be saved Click OK to save the changes If you click Default you will load the default settings Antivirus module 07 Management console Update module Management O 8 console 8 Update module Th
31. ction and look at the statistics What are the system requirements You will find them in the System requirements p 19 section How do I uninstall BitDefender The removing procedure is described in the Removing repairing or modifying BitDe fender features p 22 section How can I register BitDefender The registration procedure is described in the Product registration p 43 section Antivirus How can I perform a full system scan In the Antivirus module access the Scan section check Local drives and click Sean How often should I scan my computer We recommend you to scan your computer at least once a week How can I automatically scan every file that I transfer to my computer BitDefender scans all files on access All you have to do is to keep Virus Shield enabled How can I program BitDefender to scan my computer periodically In the Antivirus module access the Scheduler section click New and follow the wizard Frequently Asked Questions 13 Getting help Q What happens with the files from the quarantine zone A You can send these files to the BitDefender Labs in order to be analyzed but first you must specify the e mail settings access the Quarantine section and click Settings 3 Update Q Why is it necessary to update BitDefender A Every time you perform an update new virus signatures will be added to the scan engines and new antispyware signatures will be added t
32. d more Double click or right click an icon to view and access the details and controls Transmission Control Protocol Internet Protocol A set of networking protocols widely used on the Internet that provides communications across interconnected networks of computers with diverse hardware architectures and various operating systems TCP IP includes standards for how computers com municate and conventions for connecting networks and routing traffic A destructive program that masquerades as a benign applica tion Unlike viruses Trojan horses do not replicate themselves but they can be just as destructive One of the most insidious types of Trojan horse is a program that claims to rid your computer of viruses but instead introduces viruses onto your computer Update Virus Virus definition Worm The term comes from a story in Homer s Iliad in which the Greeks give a giant wooden horse to their foes the Trojans ostensibly as a peace offering But after the Trojans drag the horse inside their city walls Greek soldiers sneak out of the horse s hollow belly and open the city gates allowing their compatriots to pour in and capture Troy A new version of a software or hardware product designed to replace an older version of the same product In addition the installation routines for updates often check to make sure that an older version is already installed on your computer if not you cannot install the update BitDefen
33. d one prueba e a nee leere gehe 103 111 1 Start Linux Defender cia 20263 ae aa Hate a Hain 103 11 12 Stop LintixDetender esi ound a Seaver dane eae din 104 11 2 Configure the Internet connection LL 105 11 3 BitDefender updates e pionie a ne a ie Deere 106 11 4 Varas SCANAME eu daa ad bee a Ariola use 106 11 4 1 How do I access my Windows data LL 106 11 4 2 How do I perform an antivirus scan LL 107 11 5 Build an instant mail filtering toaster 2 2 2 2 c como ee 107 USA PEETEGUISITES AA 108 11 3 2 Th email taster sc irene an ass a een 108 11 6 Perform a network security audit sors s 0 0 8 00a a a ea a a 109 116 1 Check for toolkits s osa easy ae Nehmen 109 11 6 2 Nessus the Network Scanner olii Sea a d wen De Sees 109 11 7 Check your system s RAM health 5 4 ina di SEES aoe Sadia aa ae 110 elm Mas es ee RO RR RARE 111 I2 SUPpport scossa nenne een 113 12 1 Support Department scen s lar di aa ee RE e 113 12 24 On line Help osare re yb hee caus ir a E ela 113 122 1 BitDefender Knowledge Base sorie s aso man ae wre e 113 123 Contact information a a a A red 114 123 1 Web Addresses coa Ha ito oa aces 114 12 32 Address aria eroe AA E a de 114 13 Frequently Asked Ouestions veeeeoenenees 117 Glossary sin A 119 BitDefender 9 Standard License and Warranty License and Warranty This License Agreement is a legal agreement between you either an individual
34. d specify the name of the applet and the size length and width in pixels that the applet can utilize When the web page is accessed the browser downloads the applet from a server and runs it on the user s machine the client Applets differ from applications in that they are governed by a strict security protocol Macro virus Mail client Memory Non heuristic Packed programs Path For example even though applets run on the client they cannot read or write data onto the client s machine Additionally ap plets are further restricted so that they can only read and write data from the same domain that they are served from A type of computer virus that is encoded as a macro embedded in a document Many applications such as Microsoft Word and Excel support powerful macro languages These applications allow you to embed a macro in a document and have the macro execute each time the document is opened An e mail client is an application that enables you to send and receive e mail Internal storage areas in the computer The term memory identifies data storage that comes in the form of chips and the word storage is used for memory that exists on tapes or disks Every computer comes with a certain amount of physical memory usually referred to as main memory or RAM This method of scanning relies on specific virus signatures The advantage of the non heuristic scan is that it is not fooled by what might seem to be a v
35. d the task s type peri odically or one time only If you right click a scheduled event a contextual menu with options similar to those described above will appear Note The Scheduler allows an unlimited number of scheduled scan events You can also navigate through the scan events using the keyboard press the Delete button to erase the selected scan event press the Enter button in order to view the selected event prop erties or press the Insert button in order to create a new event the wizard will appear Note Press the navigation buttons in order to scroll the page up or down or right to left Click New to set up a new entry in the scheduler This will launch the scheduler wizard which step by step will allow you to define your scan Management 07 Antivirus module 07 Management console Step 1 9 Welcome Window Enter a name and a short description for this scan event Event Name l event Event Description Run the scan task with Low priority Minimize scan window on start O Shut down the PC when scan is completed Next Cancel Intro Type in the name of the new event in the Event name field and a short description in the Event description field The following options are available e Run the task with Low priority Decreases the priority of the scan process You will allow other programs to run faster and increase the time
36. d with a red cross over the corresponding area File Zone This way you will know if you are protected without opening the management console When you no longer want to see the graphic visualization just right click it and select Hide Note To completely hide this window clear Enable activity bar option from the General module Settings section O 5 Management console Management O E console General module 6 General module The General section of this user guide contains the following topics e General information Product registration e Management console settings Events About Note For more details regarding the General module check the description of the General module p 33 6 1 General information To access this section click Status tab from the General module General module O 6 Management console tDefender 9 Standard Status Registration Settings Events About Welcome gt Virus Shield is enabled Scanned files 0 Essential status General infected files o information about the BitDefender modules is displayed here Check or uncheck the boxes to the left to enable or disable the modules Autom Last update Greyed out modules are disabled Items marked in red require your immediate attention BitDefender comes fully configured for maximum security Click the tabs to view more detailed informat
37. de extensions from scan The files with the extensions specified by the user will NOT mm be scanned These extensions must be separated by Scan inside archives The accessed archives will be scanned With this option on the computer will slow down Scan packed files All packed files will be scanned Scan for spyware Scans for spyware applications These files will be treated as infected files Software that includes adware components might stop working if this option is enabled e Scan floppy drive on access scans the floppy drive when it is accessed Action to take when an infected file is found select from the drop down menu the first action to take on infected files BitDefender allows selecting two actions in case an infected file is found You can select one of the following actions Action Description Deny access and continue In case an infected file is detected the access to this will be denied Clean file Disinfects the infected file Delete file Deletes the infected files immediately without any warning Move file to quarantine Move the infected files into the quarantine e Second action to take when first fails select from the drop down menu the second action to take on infected files in case the first action fails You can select one of the following actions Action Description Deny access and continue In case an infected file is detected the access to this will be denied Antivirus mod
38. default BitDefender automatically checks for updates every hour Please note that some updates may require a reboot BitDefender will keep working with the old files until Apply Default reboot 4 bitdefender More Help secur pour avery DI Update Settings The updates can be performed from the local network over the Internet directly or through a proxy server The window with the update settings contains 4 categories of options Update location settings Automatic update options Manual update settings and Advanced options organized in an expandable menu similar to the ones from Windows Note Click the box labeled to open a category or click the one labeled to close it 8 3 1 Update location settings For more reliable and faster updates you can configure two update locations a Primary update location and an Alternate update location For both ofthem you must configure the following options 8 3 2 Update module console Update location If you are connected to a local network that has BitDefender virus signa tures placed locally you can change the location of the updates here By default this is ht tp upgrade bitdefender com Use proxy In case the company uses a proxy server check this option The following settings must be specified e Proxy sets type in the IP or the name of the proxy server and the por
39. defender Standard User s guide ee Antivirus Antispyware BitDefender 9 Standard BitDefender 9 Standard User s guide SOFTWIN Published 2006 05 19 Version 9 5 Copyright 2006 SOFTWIN Legal Notice All rights reserved No part of this book may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system without written permission from SOFTWIN except for the inclusion of brief quotations in reviews The content can not be modified in any way Warning and Disclaimer This product and its documentation are protected by copyright The information in this document is provided on an as is basis without warranty Although every precaution has been taken in the prepar ation of this document the authors will not have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information contained in this work This book contains links to third party Websites that are not under the control of SOFTWIN and SOFTWIN is not responsible for the content of any linked site If you access a third party website mentioned in this guide you will do so at your own risk SOFTWIN provides these links only as a convenience and the inclusion of the link does not imply that SOFTWIN endorses or accepts any responsibility for the content of those third part
40. der has it s own update module that allows you to manually check for updates or let it automatically update the product A program or piece of code that is loaded onto your computer without your knowledge and runs against your will Most vir uses can also replicate themselves All computer viruses are manmade A simple virus that can copy itself over and over again is relatively easy to produce Even such a simple virus is dangerous because it will quickly use all available memory and bring the system to a halt An even more dangerous type of virus is one capable of transmitting itself across networks and bypassing security systems The binary pattern of a virus used by the antivirus program to detect and eliminate the virus A program that propagates itself over a network reproducing itself as it goes It cannot attach itself to other programs
41. duled scanning i a data Gaal ee een wale ee ak 68 7 35 Quarade se E RI a E de Seats gine a 78 MAREPOLE cii Hana 2d E Lo dale ea ea RI ei 81 8 Update module veevevenereeeeeneneneeeenene 85 8 1 Automatic Update io ee ahd baa ob are 85 8 2 Manual tipdate bod bee a boa he dado dda be eid E AN 87 8 2 1 Manual update with weekly exe 2 2 ee 87 8 2 2 Manual update with zip archives 87 8 3 Update settings curare ed aks 6 dad awe A 8 le ae ee 89 83 1 Update location settings sus ani na ae a tah doa en een en 90 8 3 2 Automatic update options u in a Satan ei ea aoe a ae 91 8 3 3 Manual update settings i sa stra ee 92 8 3 4 Advyaticed Options a es uses tee da be at eo a aed aca ede 92 BEN ee A kanada 93 9 Best practices nn aan 95 A su se da ae ee al ia ee ea elena ane 004 95 Biene Rescue ED area di 10 Overview een 99 10 1 Whatis KNOPPIX cu ir rr kc nn he ne an 99 10 2 Systeim requirements acai een Be ee e Boa GO apg al 99 10 3 Included software 4 a a BE a ee 100 10 4 BitDefender Linux Security solutions 2 2 0 0 0 eee ee ees 100 10 4 1 BitDefender SMTP Proxy 1 1040004 ms kaela sa nee 101 10 4 2 BitDefender Remote Admin lt s ceee a sen i est 101 10 4 3 BitDefender Linux Edition ic iran ia el a e 101 BitDefender 9 Standard 11 LinuxDefender howto 0 cece cece cece cence eee 103 11 1 Start and Stope 24 46 se
42. e you can select to disinfect it isolate it in the quarantine zone or delete it Disinfects the infected file Deletes the infected files immediately without any warning Changes the extension of the infected files The new extension of the infected files will be vir By renaming the infected files the possibility of executing and thus of spreading the infection is removed At the same time they can be saved for further examination and analysis Copies the infected files into the quarantine This means practically duplicating the infected file and the copy of this file will appear in the quarantine but the infected file will not be moved from the initial location Antivirus module Management 07 Action Description Move files to guarantine Moves the infected files into the guarantine zone When the virus is in guarantine it can t do any harm Note We recommend you to select the first action Disinfect files and the second action Move to guarantine The same actions as for infected files are available for suspected ones Click Back to go to the previous step or click Next to continue the wizard Step 8 9 Report Info DO List all scanned objects Create report file Report file name Report Info If you want BitDefender to create a report check the Create report file box schedule log 0 Limit report file size to KB Back Cancel
43. e Update section of this user guide contains the following topics e Automatic update e Manual update Update settings Note For more details regarding the Update module check the description of the Update module p 33 8 1 Automatic update To access this section click Update tab from the Update module O 8 Management Update module console BitDefender 9 Standard Update Settings gt Automati General i Update BitDefender date is enabled Itis extremely important to keep Update Statistics BitDefender up to Last checked 2 22 2006 5 57 38 PM date Your copy of BitDefender has been vis Last updated 2 22 2006 5 57 41 PM Antivirus i p last updated on the Virus Signatures 274220 date shown Click Update now to have BitDefender check now for a newer version a Engine Version 7 05777 Update Update now BitDefender products are able to self repair if necessary by downloading the damaged or missing files from BitDefender Download status File 0 Okb servers L Total update 0 Okb Itis recommended to L keep the Automatic update option enabled bitdefender More Help secure your every bit Automatic Update If you are connected to the Internet through broadband or DSL BitDefender takes care of this itself It checks for updates when you turn on your computer and every hour
44. e used in the book for an improved readability Their aspect and meaning are presented in the table below Appearance Description sample syntax Syntax samples are printed with monospaced charac ters http www bitdefender com The URL link is pointing to some external location on http or ftp servers lt support bitdefender com gt E mail messages are inserted in the text for contact information Preface p xiii This is an internal link towards some location inside the document filename File and directories are printed using monospaced font option All the product options are printed using strong characters Preface Appearance Description The code listing is printed with monospaced charac sample code listing en 1 2 Admonitions The admonitions are in text notes graphically marked bringing to your attention additional information related to the current paragraph Note The note is just a short observation Although you can omit it the notes can provide valuable in formation such as specific feature or a link to some related topic Important This requires your attention and is not recommended to skip over it Usually it provides non critical but significant information Warning Y This is critical information you should treat with increased caution Nothing bad will happen if you follow the indications You should read and understand it because it describes something extremely risky
45. eatures If you want to modify repair or remove BitDefender 9 Standard follow the path from the Windows start menu Start gt Programs gt BitDefender 9 gt Modify Repair or Uninstall You will be requested to confirm your choice by clicking Next A new window will appear where you can select e Modify to select new program components to add or to select currently installed components to remove e Repair to re install all program components installed by the previous setup Important Before repairing the product we recommend you to save the BitDefender settings After the repairing process is over you may load them e Remove to remove all installed components Product O installation BitDefender 9 Standard installation To continue setup select one of the three options listed above We recommend that you choose Remove for a clean re installation After the uninstall process is over we recommend that you delete the Softwin folder from the Program Files O Product BitDefender 9 Standard installation installation Description and features Description and features Description and features Description and O 2 features 2 Overview BitDefender provides security solutions to satisfy the protection requirements of today s com puting environment delivering effective threat management for over 41 million home and corporate users in more than 100 countries Designed to
46. efender com delivering effective threat management LS Email sales bitdefender com for over 41 milion support bitdefender com home and corporate users in more than Phone 954 776 6262 100 countries Fax 954 776 6462 BitDefender tm is certified by allthe major independent reviewers ICSA Labs CheckMark and Virus Bulletin and is the only security product to have received an IST Prize Please read the FAQ before contacting tech support http www bitdefender com support faq htm hitp ikb bitdefender com US bitdefender secure your every bit More Help General information BitDefender provides security solutions to satisfy the protection requirements of today s com puting environment delivering effective threat management for over 41million home and corporate users in more than 100 countries BitDefender is certified by all the major independent reviewers ICSA Labs CheckMark and Virus Bulletin and is the only security product to have received an IST Prize General module O 6 Management console Antivirus module Management 07 console 7 Antivirus module The Antivirus section of this user guide contains the following topics e On access scanning e On demand scanning e Scheduled scanning Quarantine e Report Note For more details regarding the Antivirus module check the description of the Antivirus module p 33 7
47. ender modules neneveeoeoeoneneoeene 33 4 1 General module comas sora de Roo ae ane eee Eee eae Ed Ga 33 42 Antivirus modulada eb aed eda nb AAA ae Dare ee DR aoe e 33 4 3 Update module s 4 44 haats kauka a ados 33 Management CONICS on kan nnkaivi ilaria ad 35 Si OVERVICW ann ama a AAA 37 3 1 System Way sca cect 0 dans ad wba ee eee ed ded em hed 38 9 2 Scanvactivity bat ac kd ek he pH Red bade ean eeu deeded 39 6 General module cece ccc cece eee eee tere eens 41 6 1 General information gt 4 cae ss e i WAL ase e pane aaa weg ea 41 BitDefender 9 Standard 6 1 1 Virus Shield sd ile ee Susi kee kde s al led 42 6 12 Automatic Update 15 1 ar eb cae lats ia u 43 0 2 Product zegistraion sans sa au aaa DES Gee AS AOS as 43 6 3 Management console settings eeree 44 6 4 Events caricia a aoe AT LR RL ed 47 0 95 ADOUE psc ee een Ba ee a Gee ate ida 49 7 Antivirus module 0 ccc cece cece cece ee eee e eitant iss 51 7 1 On access SCA run ga anne Sake Ge alee ged Nocera eee wea dg ea anaes a 51 7 1 1 Registry Control sy sess RE E A 52 7 1 2 Most important settings cs io ce an aa 54 MIS Other settings once a Be re a ee 55 1 2 On demand scanning yp aasa ne TA teed 57 7 2 1 Immediate scanning 444 u a scaler eg ln nn aks a ee 59 72 2 Contextual Scamming ei an n aa a ee 66 1 2 3 Drag and Drop Scanning u ge cis e en es anne 66 72 4 Sche
48. ender to remember your answer you must select the checkbox Remember this answer Your answers will be the basis of the rule list If you want to see the registry entries list click Advanced gt gt gt corresponding to Registry Control Management 07 07 Management console Antivirus module For each application a small expandable menu will be created it contains all the modifications to the registry Y Allow run at startup To delete a registry entry just select it and click Delete To temporarily deactivate a registry entry without deleting it clear the checkbox correspond ing to it Delete oK Cancel Registry access control lola Note BitDefender will usually alert you when you install new programs that need to run after the next startup of your computer In most cases these programs are legitimate and can be trusted Most important settings To select an option select the corresponding checkbox Scan incoming email scans all the incoming e mail messages Scan outgoing email scans all the outgoing e mail messages Scan accessed files scans all the accessed files Show warning when a virus is found opens an alert window when a virus is found in a file or in an e mail message For an infected file the alert window will contain the name of the virus the path to it the action taken by BitDefender
49. er computers over an internal network however you must purchase and dedicate a separate license for each separate computer terminal on which BitDefender is installed or run from the storage device A license for BitDefender may not be shared or used concurrently on different computers or computer terminals You should purchase a license pack if you require multiple licenses for use on multiple computers or computer terminals LICENSE PACKS If you purchase a License Pack and you have acquired this License Agreement for multiple licenses of BitDefender you may make the number of additional copies of the computer software portion of BitDefender specified above as Licensed copies You are also entitled to make a corresponding number of secondary copies for portable computer use as specified above in the section entitled Application Software TERM OF LICENSE The license granted hereunder shall commence on the date that you install copy or otherwise first use BitDefender and shall continue only on the computer on which it is initially installed License and Warranty UPGRADES If BitDefender is labeled as an upgrade you must be properly licensed to use a product identified by SOFTWIN as being eligible for the upgrade in order to use the BitDe fender A BitDefender labeled as an upgrade replaces and or supplements the product that formed the basis for your eligibility for the upgrade You may use the resulting upgraded product only in a
50. ess This may greatly reduce scanning times and improve your computer responsiveness during a scan Click Settings from the Scan section to explore these options Antivirus module BitDefender Virus and Spyware Scan Settings Virus scan options Y Scan files Scan all files Scan program files only O Scan user defined extensions C Exclude user defined extensions Y Scan boot sectors Y Detect riskware files Advanced scan options Spyware scan options Y Scan memory Y Scan registry 7 Scan cookies Action options Action to take when an infected file is found El First Action Disinfect files gt Second action lt Move files to Quarantine gt ction to take when a suspect file is found First action lt Copy files to Quarantine gt E JE Second action None log objects Report options Show all scanned objects A oK Cancel Default Sc an settings Management 07 console The scan options are organized like an expandable menu very much like the exploring ones from Windows The scan options are grouped in five categories Virus scan options Spyware scan options Action options Report options Other options Note Click the box with to open an option or the box with to close an option e Specify the type o
51. f objects to be scanned archives e mail messages and so on and other options This is made through the selection of certain options from Virus scan options cat egory The following detection options are available Option Description Scan files Scan all files Scans all files regardless of their type Scan program files Only the program files will be scanned This means only only the files with the following extensions exe bat com dll ocx scr bin dat 386 vxd 07 Management Antivirus module console Option Description sys wdm cla class ovl ole exe hlp doc dot xls ppt wbk wiz pot ppa xla xlt vbs vbe mdb rtf htm hta html xml xtp php asp js shs chm Ink pif prc url smm pdf msi ini csc cmd bas eml and nws Scan user defined ex Scans only the files with the extensions specified tensions by the user These extensions must be separated by mn 5 0 Exclude user defined The files with the extensions specified by the user extensions will NOT be scanned These extensions must be separated by Scan boot sectors Scans the system s boot sector Detect riskware files Scans for threats other than viruses such as dialers and adware These files will be treated as infected files Software that includes adware components might stop working if this option is enabled Advanced Open packed pro Scans packed files scan options grams Open archives Scans inside
52. file gt El Second action Deny access and continue Action to take when a suspect file is found El First action lt Clean file gt El Second action lt Deny access and continue gt T Do not scan files greater than 5000 Kb E Exclude path from scan OK Cancel Default Virus Shield settings e Scan accessed files and P2P transfers options scans the accessed files and the commu nications through Instant Messaging Software applications ICQ NetMeeting Yahoo Mes senger MSN Messenger Further on select the type of the files you want to be scanned The following options are available Option Description Scan all files All the accessed files will be scanned regardless their type Scan program files only Only the program files will be scanned This means only the files with the following extensions exe bat com d11 ocx scr bin dat 386 vxd sys wdm Cla class ovl ole exe hlp doc dot Xls ppt wbk wiz pot ppa xla x1t vbs vbe mdb rtf htm hta html xml xtp php asp js shs chm Ink pif prc url smm pdf msi ini csc cmd bas eml and nws Antivirus module 07 Management console Option Description Scan user defined extensions Only the files with the extensions specified by the user will be scanned These extensions must be separated by Exclu
53. g r NEWROOT parameter to specify the new root directory of the host chkrootkit r dev hda3 If a rootkit is found chkrootkit will show the finding in BOLD using capital letters 11 6 2 Nessus the Network Scanner What is Nessus Nessus is the world s most popular open source vulnerability scanner used in over 75 000 organizations world wide Many of the world s largest organizations are obtaining significant cost savings by using Nessus to audit business critical enterprise devices and applic ations Nessus can be used to remotely scan your network computers against various vulnerabilities It also recommends some measures to take to mitigate security risks and to prevent security incidents Double click the Nessus Security Scanner desktop icon or run startnessus from a terminal Wait until the following window is shown Depending on your hardware resources it may take up to 10 minutes for Nessus to load along its more than 5000 plugins containing vulner ability databases Use knoppix user and knoppix password to log in 11 BitDefender Rescue CD LinuxDefender howto Click the Target selection tab and enter the computer IP or hostnames you want to scan for vulnerabilities Make sure you customize all scan options according to your nework or system configuration before you start the scan in order to save tons of bandwidth and resources and have a more accurate scan result Then click Start the scan Whe
54. have a static IP you re not using DHCP choose No at the DHCP question 6 Follow the on screen instructions If you re not sure what to write contact your system or network administrator for details If everything goes well you can test your Internet connection by ping ing bitdefender com ping c 3 bitdefender com If you re using a dial up connection choose pppconfig from the LinuxDefender Admin menu Then follow the on screen instruction to set up a PPP Internet connection LinuxDefender howto BitDefender Rescue CD 11 3 BitDefender update The BitDefender packages for LinuxDefender are using the system s ramdisk for updatable files This way you can update all virus signatures scanning engines or antispam databases even if you re running the system from a read only media as the LinuxDefender CD Make sure that you have a working Internet connection First open BitDefender Remote Admin and select Live Update from the left menu Press Update Now to check for new updates Alternately you can issue the next command in a terminal opt BitDefender bin bd update All update processes are logged into default BitDefender log You can watch it with the next command tail f ramdisk BitDefender var log bd log If you re using a proxy for outbound connections configure the Proxy settings in the Live Update menu Configuration tab 11 4 Virus scanning 11 4 1 How do access my Windows data NTFS W
55. he events generated by BitDefender are displayed There are 3 types of events Information A Warning and 9 Critical Examples of events Information when an e mail was scanned Warning when a suspected file was detected e Critical when an infected file was detected For each event the following information are offered the date and the time when the event occurred a small description and its source Antivirus or Update Double click an event to see its properties You can filter these events in 2 ways by type or by source e Click Filter to select what types of event to display e Select the event source from the drop down menu General module Management O E console If the management console is open at the Events section and at the same time an event occurs you must click Refresh to see that event To delete all the events from the list click Clear log 6 5 About To access this section click About tab in the General module In this section you can find the contact information and the product details BitDefender 9 Standard Status Registration Settings Events About BitDefender 9 Standard Build 9 5 BitDefender tm provides security il About BitDefender 4 General Contact Informati solutions to satisty Y the protection 5 requirements of Antivirus c 2001 2006 SOFTAN All rights reserved today s computing environment 3 Web www bitd
56. her malware Press Settings to change scan options The scanner can be set to skip file extensions directories or archives that you know to be harmless The Scan Wizard is available to step you through the process of setting appropriate scan options Add file s Add folder s Remove item s Tip Use drag amp drop to add files folders to the list Scan Settings US bitdefender secure your every bit More Help Virus Scan In this section you can configure BitDefender to scan your computer The main objective for BitDefender is to keep your computer clean of viruses This is first and foremost done by keeping new viruses out of your computer and by scanning your e mail messages and any new files downloaded or copied to your system There is a risk that a virus is already lodged in your system before you even install BitDefender This is why it s a very good idea to scan your computer for resident viruses after you ve installed BitDefender And it s definitely a good idea to frequently scan your computer for viruses BitDefender allows four types of on demand scan e Immediate scanning there are a few steps to follow in order to scan your computer for viruses e Contextual scanning right click on a file or a folder and select BitDefender Antivirus v9 Drag amp Drop scanning drag and drop a file or a folder o
57. hich has been signed by both you and SOFTWIN This Agreement has been written in the English language only and is not to be translated or interpreted in any other language Prices costs and fees for use of BitDe fender are subject to change without prior notice to you In the event of invalidity of any pro vision of this Agreement the invalidity shall not affect the validity of the remaining portions of this Agreement BitDefender and BitDefender logos are trademarks of SOFTWIN Microsoft Windows Excel Word the Windows logo Windows NT Windows 2000 are registered trademarks of Microsoft Corporation All other trademarks are the property of their respective owners License and Warranty Preface Preface This guide is intended to all users who have chosen BitDefender 9 Standard as a security solution for their personal computers The information presented in this book is suitable not only for computer literates it is accessible to everyone who is able to work under Windows This book will describe for you BitDefender 9 Standard the Company and the team who built it will guide you through the installation process will teach you how to configure it You will find out how to use BitDefender 9 Standard how to update test and customize it You will learn how to get best from BitDefender We wish you a pleasant and useful lecture 1 Conventions used in this book 1 1 Typographical conventions Several text styles ar
58. his setup 1 Change the IP of your real mail server and assign the old IP to the LinuxDefender system 2 Change your DNS records so that the MX entry for your domains is pointing to the LinuxDefender system 3 Setup your email clients to use the new LinuxDefender system as SMTP server 4 Change your firewall settings to forward redirect all SMTP connections to the LinuxDe fender system instead of the real mail server LinuxDefender howto will not explain any of the above issues For more information you may consult Linux Networking guides and Netfilter documentation 11 5 2 The email toaster Boot your LinuxDefender CD and wait until the X Windows system is loaded and functional To configure BitDefender SMTP Proxy double click the BitDefender Remote Admin icon from the desktop The following window will appear Use bd username and bd password to log into BitDefender Remote Admin After a successful login you ll be able to configure BitDefender SMTP Proxy Choose SMTP Proxy to configure the real mail server you want to protect against spam and viruses Select Email domains tab to enter all email domains you want to accept email for Press the Add Email Domain or Add Bulk Domains and follow the on screen instructions to set the relay email domains Select Net domains tab to enter all networks you want to relay email for Press the Add Net Domain or Add Bulk Net Domains and follow the on screen instructions to set the relay ne
59. interface In order to select a different skin click the corres ponding color Use the A Save All Settings amp Load All Settings buttons to save load the settings you have made for BitDefender to a desired location This way you can use the same settings after you reinstall or repair your BitDefender product Click Apply to save the changes If you click Default you will load the default settings 6 4 Events To access this section click Events tab from the General module General module O 6 Management console tDefender 9 Standard Status Registration Settings Events About Event logger V Select event source All v Infected and suspect Seneral objects as well as P update events are Double click an item for details logged to provide support for informed Antivirus Type Date Time Description Sourc decisions about the A Warning 02 2206 17 56 35 Update Error Updat security of your information 0212206 17 56 46 Scan Finished Antivi system Update AJ Information 02 2206 17 57 41 Update Success Updat Loaged events can Critical 02 2206 18 04 18 Scan Finished Antivi be fitered by module or by importance Pressing Clear log will permanently delete all entries lt gt Filter Clear log Refresh 4 bitdefender More Help secure your every bit Events In this section all t
60. ion or to i change settings manually 4 bitdefender More Help secure your every Bt General information In this section you can review information regarding the product status To enable disable the main BitDefender features select clear the check boxes corresponding to them Warning Y Items marked in red require your immediate attention 6 1 1 Virus Shield It provides real time continuous protection from viruses and other malicious threats The number of scanned files infected files and the date of the last system scan are displayed Note To prevent viruses from infecting your computer keep Virus Shield enabled General module Warning We strongly recommend you a full system scan at least once a week In order to perform a full system scan access the Antivirus module Virus Scan section check Local Drives and click Scan 6 1 2 Automatic Update New viruses are found and identified every day This is why it is very important to keep Bit Defender up to date with the latest virus signatures It displays the date of the last update Note To protect your critical data BitDefender can perform automatic updates Keep the Automatic update option enabled 6 2 Product registration To access this section click Register tab from the General module Management O E console BitDefender 9 Standard Status Registration Settings
61. iption and 03 features 3 BitDefender 9 Standard BitDefender 9 Standard is a powerful antivirus tool with features that best meets your security needs Ease of use and automatic updating make BitDefender 9 Standard an install and forget antivirus product 3 1 Antivirus The mission of the Antivirus module is to ensure detection and removal of all viruses in the wild BitDefender Antivirus uses robust scan engines certified by ICSA Labs Virus Bulletin Checkmark CheckVir and T V Behavioral Heuristic Analyzer in Virtual Environments Behavioral Heuristic Analyzer in Virtual Environments B HAVE emulates a virtual computer inside a computer where pieces of software are run in order to check for potential malware behavior This BitDefender proprietary technology represents a new security layer that keeps the operating system safe from unknown viruses by detecting malicious pieces of code for which signatures have not been released yet Permanent Antivirus amp Antispyware Protection The new and improved BitDefender scanning engines will scan and disinfect infected files on access minimizing data loss Infected documents can now be recovered instead of being deleted Peer 2 Peer Applications Protection Filters against viruses that spread via instant messaging and file sharing software applications Spyware scanning and cleaning BitDefender can scan your system or part of it for known spyware threats The scan uses a constan
62. irus and does not generate false alarms A file in a compression format Many operating systems and applications contain commands that enable you to pack a file so that it takes up less memory For example suppose you have a text file containing ten consecutive space characters Nor mally this would require ten bytes of storage However a program that packs files would replace the space characters by a special space series character followed by the number of spaces being replaced In this case the ten spaces would require only two bytes This is just one packing tech nique there are many more The exact directions to a file on a computer These directions are usually described by means of the hierarchical filing system from the top down The route between any two points such as the communications channel between two computers Phishing Polymorphic virus Port Report file Script Spam Spyware The act of sending an e mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft The e mail directs the user to visit a Web site where they are asked to update personal information such as passwords and credit card social security and bank account numbers that the legitimate organization already has The Web site however is bogus and set up only to steal the user s in formation A vir
63. is free from defects for a period of thirty days from the date of delivery of BitDefender to you Your sole remedy for a breach of this warranty will be that SOFTWIN at its option may replace the defective media upon receipt of the damaged media or refund the money you paid for BitDefender SOFTWIN does not warrant that BitDefender will be uninterrupted or error free or that the errors will be corrected SOFTWIN does not warrant that BitDefender will meet your requirements SOFTWIN HEREBY DISCLAIMS ALL OTHER WARRANTIES FOR BITDEFENDER WHETHER EXPRESSED OR IMPLIED THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT THIS WAR RANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DISCLAIMER OF DAMAGES Anyone using testing or evaluating BitDefender bears all risk to the quality and performance of BitDefender In no event shall SOFTWIN be liable for any damages of any kind including without limitation direct or indirect damages arising out of the use performance or delivery of BitDefender even if SOFTWIN has been advised of the existence or possibility of such damages SOME STATES DO NOT ALLOW THE LIM ITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL License and Warranty DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APP
64. it Defender icon from the system tray BitDefender 9 Standard Status Registration Settings Events About Last system scan never Automatic update is enabled Last update S bitdefender secure your every bit Welcome SY Virus Shield is enabled Scanned files 0 Essential status General Infected files o information about the BitDefender modules is displayed here Check or uncheck the boxes to the left to enable or disable the modules Greyed out modules are disabled tems marked in red require your immediate attention BitDefender comes fully configured for maximum security Click the tabs to view more detailed information or to change settings manually More Help Management console On the left side of the management console you can see the module selector e General in this section you can see a summary of all the BitDefender main settings product details and contact information Here you can also register the product Antivirus in this section you can configure the Antivirus module O 5 Management console e Update in this section you can configure the Update module On the right side of the management console you can see information regarding the section you are into The More Help option placed at the right bottom opens the Help file 5 1 System tray When the console is minimized an icon will appea
65. ks months years to which the scan be repeated Important If you made your option for a repeated scan the event will be launched for an unlimited time period In order to give up the event it must be erased from the events list of the Scheduler window If you want to automatically close the scan window if no infected or suspected files were found during the scan process select the checkbox corresponding to this option Click Back to go to the previous step or click Next to continue the wizard Management 07 07 Management Antivirus module console Step 3 9 Target Objects Target Objects Select the objects you want to be scanned by BitDefender lv Scan for viruses a Boot lv Files Y Mail Y Archives Y Packed Files M Riskware Y Scan for spyware v Cookies Registry v Back Next Cancel Target Objects Select the objects you want to be scanned The scan target is divided into two categories e Scan for viruses scans for viruses Note Select the corresponding check box in order to set the virus scan target The following options are available Option Description Boot Scans the system s boot sector in order to identify the boot viruses Files Scans files Mail Scans inside mail archives in order to detect infec ted attachments
66. l custom or complete e Typical The program will be installed with the most common options This is the re commended option for most users BitDefender 9 Standard installation Product O installation e Custom You may choose the components you want to install Recommended for ad vanced users only e Complete For full installation of the product All BitDefender modules will be installed If you select Typical or Complete you will skip step 5 5 If you have selected Custom a new window will appear containing all the BitDefender components listed so that you may select the ones you would like to install Ifyou click any component name a short description including the minimum space required on the hard disk will appear on the right side If you click any component icon a window will appear where you can choose to install or not the selected module You can select the folder where you want to install the product The default folder is C Program Files Softwin BitDefender 9 If you want to select another folder click Browse and in the window that will open select the folder you wish BitDefender to be installed in Click Next 6 Click Next 7 You have four options selected by default e Update BitDefender to update BitDefender at the end of the installation Your system must be connected to the Internet to update e Scan the Windows system folder to scan the Windows system folder at the end of the insta
67. le from your computer e Restore returns the selected file to its original location e Send sends the selected files for further analysis to the BitDefender lab Important You must specify some information before you may submit these files For that click Settings and complete the fields from the Submission settings section as described below e Settings opens the advanced options for the quarantine zone The following window will appear 5 Quarantine settings Limit the size of the quarantine folder Y Automatically send quarantine Send every 60 minute s Automatically delete sent files Drag amp Drop settings Copy file s Move file s Prompt user Submission settings 1 Your address Quarantine Settings The quarantine options are grouped in two categories Quarantine settings e Submission settings Note Click the box with to open an option or the box with to close an option Quarantine settings Antivirus module Management 07 console e Limit the size of quarantine folder maintains under control the size of the quarantine This option is enabled by default and its size is 12000 kB If you want to change this value type in a new one in the corresponding field If you select the checkbox corresponding to Automatically delete old files when the quarantine is full and you add a new file
68. llation e Open readme file to open the readme file at the end of the installation e Place a shortcut on the desktop to place a shortcut to BitDefender on your desktop at the end of the installation Click Install in order to begin the installation of the product 8 Click Finish to complete the product installation If you have accepted the default settings for the installation path a new folder named Softwin is created in Program Files and it contains the subfolder BitDefender 9 Note You may be asked to restart your system so that the setup wizard can complete the installation process BitDefender 9 Standard installation O Product installation 1 3 Upgrade The upgrade procedure can be done in one of the following ways e Install without removing the previous version v8 to v9 only Double click the setup file and follow the wizard described in the Installation steps p 19 section Important During the installation process an error message caused by the Filespy service will appear Click OK to continue the installation e Uninstall your previous version and install the new one for all BitDefender versions First of all you have to remove your previously version restart the computer and install the new one as described in the Installation steps p 19 section Important After the upgrading process is over you may load them 1 4 Removing repairing or modifying BitDefender f
69. n icons on the desktop and Terminal select Unmount Then you can safely shut down your Terminal as root computer by selecting Exit from the LinuxDefender menu A right click to open it or by issuing the halt command in ers a terminal Backup Security Net Admin Mail Choose EXIT LinuxDefender howto BitDefender Rescue CD When LinuxDefender has succesfully closed all programs it will show a screen like the following image You may remove the CD in order to boot from your hard drive Now it s ok to turn off your computer or to reboot it INIT Sending processes the KILL signal proc bus usb umounted ramdisk umounted could not umount KNOPPIX trying dev cloop instead dev root umounted Wait for this message when shutting down 11 2 Configure the Internet connection If you re in a DHCP network and you have an ethernet network card the Internet connection should already be detected and configured For a manual configuration follow the next steps 1 Open the LinuxDefender menu right click and select Terminal to open a console 2 Type netcardconfig in the open terminal to launch the network configuration tool 3 Ifyour network is using DHCP select yes if you re not sure ask your network administrat or Otherwise see below 4 The network connection should be automatically configured now You can see your IP and network card settings with ifconfig command 5 If you
70. n the scan process is complete Nessus displays the findings and the recommendations You can save the report in several formats including HTML with pies and charts The saved report can be viewed in your favorite browser 11 7 Check your system s RAM health Usually when your system has an unexpected behavior it hangs or it resets itself from time to time 1t may be a memory problem You can test your RAM modules with the memtest program as described below Start your computer and boot from LinuxDefender CD Type memtest at boot time and press Enter The Memtest program will start immediately and it will run several tests to check the RAM status You can configure what tests to run and other Memtest options by pressing c A full Memtest run may take up to 8 hours depending on your systems RAM capacity and speed It s recommended to let Memtest run all its tests to entirely check for RAM errors You can quit at any time by pressing ESC If you intend to buy new hardware a complete system or only some components it s recom mended to use LinuxDefender and memtest to check it for errors or compatibility issues Getting help Getting help Getting help Getting help 12 12 Support 12 1 Support Department As a valued provider SOFTWIN strives to provide its customers with an unparalleled level of fast and accurate support The Support Center which you can contact at the address indicated below continually kee
71. n time by selecting and pressing Run now lt gt New JI Modify p Delete Properties Run now S bitdefender secure your every bit More Help Antivirus Scheduler Since the scanning will take some time and works best if you have closed all other programs it is best for you to schedule the scanning at a time when you are not using your computer and it is standing idly by This implies that the user must previously create a so called task job or scan event The Scheduler contains a wizard for creating new scan tasks This will assist you any time you need to do any operation with these scan events no matter if it s creating a new task or modifying an existing one The Scheduler section contains some buttons for administrating the scan tasks e New launches the wizard that will guide you through the creation of a new scan task e Modify modifies the properties of a previously created task It also launches the wizard Antivirus module console Note E If you modify the event s name a new event will be created under the newly introduced name Delete deletes a selected task Properties opens the properties of the selected task e Run Now runs the selected task The Scheduler s screen also contains a list where all the scan tasks can be seen with their names the date of the first execution the date of the next execution an
72. nd the corporate products for file servers gateways and mail servers 1 2 Installation steps Locate the setup file and double click it This will launch a wizard which will guide you through the setup process Installation steps BitDefender 9 Standard installation O Product installation 18 BitDefender 9 Standard Setup S bitdefender 9 BiDefander 9 Standard License Agreement E End User License Agreement a bitdefender Please read the folowing Icense agreement carefully secu your every bit BitDefender offers expert protection against all knd c certified by CSA Labs VE and checkmark BitDefender secures allthe possble entry pants in you downloads instant messaging network traffic and al USE sticks If you already have an antivirus program installed be BitDefender Having two diferent antivius programs i i BitDefender 9 Standard Setup nd Warranty che up type that best s IF YOU DO NOT AGREE TO THESE TERNS MOT INSTALL THE SOFTWARE BY CLICK POR CONTINUE YES OR BY INST THE SOFTWARE IN ANY VAT YOU ARE 1 poca clk Next proceed wth the instalation Ck Cancel COMPLETE UNDERSTANDING AND ACCEPT 19 Inst the most common program features Recommended for or THIS AGREERENT es thin Licenes igrerment ia a cani custom taccent the termsin the License Agreement Mlos users to choose which program features wil be installed
73. nd the date of the last modification The default names of the reports generated by various BitDefender components are vscan log logs user initiated scans schedule log logs scheduled scans activbar log is created when you drag amp drop a file over the activity bar File zone Refresh Settings Browse More Help US bitdefender secure your every bit Report The Report section contains a list of all the report files generated so far Every file has enclosed its name size and the date of the last modification When launching a scan process the user has the possibility to opt for creating a report file where he can see information about the scan process The user may open these reports from the management console BitDefender will keep track of its own activity on your computer The default report files are the following e vscan log is created when you scan your system immediately e schedule log is from the scheduled scans you may have set up activbar log is created when you scan by drag amp drop feature The Report section contains some buttons created for the administration of these report files The function of each button is explained further e Show opens the selected report file Antivirus module Management 07 console Delete deletes the selected report file e Refresh refreshes the Report se
74. needed for the scan process to finish e Minimize scan window on start Minimizes the scan window to system tray Double click the BitDefender icon to open it e Shut down the PC when scan is completed Shut down the computer after the scan process has finished Click Next to continue If you click Cancel a window will appear requesting you to confirm your option to abort the wizard or to continue Antivirus module console Step 2 9 Start Time Date Start Time Date Select the start date time and repetition ofthe scan event Once O Periodically Start Date Start Time 8 21 2006 gt 4 18 04 PM Close the scan window if no threats are found on scanned target s Back Next Cancel Start Time Date Select the scan frequency e Once launches the scan only once at a certain moment e Periodically launches the scan periodically at certain time intervals hours days weeks months years starting with a specified date and time If you want the scan to be repeated after certain intervals select the checkbox corresponding to Periodically and type in the At every edit box the number of minutes hours days weeks months years you want to repeat this process Note Use the up down arrows of this box in order to increase decrease the number of minutes hours days weeks months years Select the time interval minutes hours days wee
75. nfected objects Suspect objects Warnings Disinfected Deleted Copied Moved Renamed i Identified viruses eooooooo0o i Show last scanned file C Documents and SettingstAdministratoriLocal Settings Temp Microsoft Office 2003 Setup 0001 _Task 0001 txt 52 Pause Stop Virus Scan While scanning BitDefender will show you its progress and alert you ifany threats are found In the right you can see statistics about the scanning process Depending on the scan target spyware and or virus information is available If both are available click the corresponding tab to learn more about the spyware or virus scanning process Select the check box corresponding to Show last scanned file and only the information about the last scanned file will be visible Note The scanning process may take a while depending on the size of your hard disk drive Three buttons are available e Stop opens a new window from where you can end the scan process Click Yes amp Close to exit the scan window e Pause stops temporally the scan process you can continue it by clicking Resume e Show report opens the scan report Antivirus module 07 Management console Note The report file is saved automatically in the Report section from the Antivirus module An icon will appear in the system tray when a scan process is running 7 2 2 Contextual scanning Righ
76. nt viruses from infecting your computer keep the Virus Shield enabled In the bottom side of the section you can see the Virus Shield statistics about files and e mail messages scanned Click More statistics if you want to see a more explained window regarding these statistics 7 1 1 Registry Control A very important part of the Windows operating system is called the Registry This is where Windows keeps its settings installed programs user information and so on Antivirus module console The Registry is also used to define which programs should be launched automatically when Windows is started Viruses often use this in order to be automatically launched when the user restarts his computer Registry Control keeps an eye on the Windows Registry this is again useful for detecting Trojan horses It will alert you whenever a program will try to modify a registry entry in order to be executed at Windows start up Registry Alert Heat c program files winamp winampa exe Question This program is attempting to modify a registry entry This will allow the program to launch automatically when Windows starts Do you want to allow this Process information Company unknown Version unknown Remember this answer Yes No Registry Alert Note You can deny this modification by clicking No or you can allow it by clicking Yes If you want BitDef
77. o the database How can I update BitDefender By default BitDefender will automatically update every hour But you can also update manually or change the time interval for the automatic update in the Update module Glossary ActiveX Adware Archive Backdoor Boot sector ActiveX is a model for writing programs so that other programs and the operating system can call them ActiveX technology is used with Microsoft Internet Explorer to make interactive Web pages that look and behave like computer programs rather than static pages With ActiveX users can ask or answer questions use push buttons and interact in other ways with the Web page ActiveX controls are often written using Visual Basic Active X is notable for a complete lack of security controls computer security experts discourage its use over the Internet Adware is often combined with a host application that is provided at no charge as long as the user agrees to accept the adware Because adware applications are usually installed after the user has agreed to a licensing agreement that states the purpose of the application no offense is committed However pop up advertisements can become an annoyance and in some cases degrade system performance Also the in formation that some of these applications collect may cause privacy concerns for users who were not fully aware of the terms in the license agreement A disk tape or directory that contains files th
78. olating the infected or suspicious files in a secure area named quarantine By isolating these files in the quarantine the risk of getting infected disappears and at the same time you have the possibility to send these files for further analysis to the BitDefender lab The component that ensures the administration of the isolated files is Quarantine This module was designed with a function for automatically sending the infected files to the BitDefender lab As you may notice the Quarantine section contains a list of all the files that have been isolated so far Every file has enclosed its name size isolating date and submission date If you want to see more information about the quarantined files click More info Note When the virus is in quarantine it can t do any harm because they cannot be executed or read The Quarantine section contains some buttons for administrating these files Antivirus module 07 Management console e Add adds files to quarantine Use this button to quarantine a file you suspect of being in fected A window will open and you can select the file from its location on the disk This way the file is copied to quarantine If you want to move the file in the quarantine zone you must select the checkbox correspond ing to Delete from original location A quicker method to add suspicious files to the quar antine is to drag amp drop them in the quarantine list e Delete deletes the selected fi
79. older and select Scan with BitDefender BitDefender Linux Edition will scan selected items and display a status report For fine grained options see BitDefender Linux Edition documentation in the BitDefender Documentation folder or manual page and the opt BitDefender lib bdc program 10 BitDefender Rescue CD LinuxDefender howto BitDefender Rescue CD 11 LinuxDefender howto 11 1 Start and stop 11 1 1 Start LinuxDefender To start the CD set up the BIOS of your computer to boot off the CD put the CD in the drive and reboot the computer Make sure that your computer can boot from CD Wait until the next screen shows up and follow the on screen instructions to start LinuxDefender LinuxDerender bases on Kr Boot splash screen Press F2 for detailed options Press F3 for detailed options in German Press F4 for detailed options in French Press F5 for detailed options in Spanish For a quick start up with default options just press ENTER When the boot process has finished you will see the next desktop You may now start using LinuxDefender LinuxDefender howto BitDefender Rescue CD LINUEDETENDEA teme Atwater com The Desktop 11 1 2 Stop LinuxDefender To properly exit from LinuxDefender it s recommended to Fluxbox unmount all mounted partitions using umount command BitDefender or by right clicking the partitio
80. older s that has been previously selected from the list of objects to be scanned Note Only the file s folder s that were added afterwards can be deleted but not those that were automatically seen by BitDefender Antivirus module 07 Management console Settings opens a window where you can specify which files to be scanned the action on the infected files generating alert messages saving scan results in report files e Scan launches the system scanning taking in account the selected scan options Besides the buttons explained above there are also some options that allow the fast selection of the scan locations Local drives to scan the local drives e Network drives to scan all network drives e Removable drives to scan the removable drives CD ROM floppy disk unit e All entries to scan all drives no matter if they are local in the network or removable Note ES If you want to scan your entire computer for viruses select the checkbox corresponding to All entries Important If you are not that familiar with computers now is the time to just click the Scan button BitDe fender will start the scanning of your computer using the standard settings which are sufficient Step 4 5 Select the scan options Advanced users might want to take advantage of the scan settings BitDefender offers The scanner can be set to skip file extensions directories or archives that you know to be harml
81. ommercial and in general matters Their respective addresses and contacts are listed below Germany Softwin GmbH Karlsdorfer Stra e 56 88069 Tettnang Technischer Support lt support bitdefender de gt Vertrieb lt vertrieb bitdefender de gt Phone 07542 94 44 44 Fax 07542 94 44 99 Product web site http www bitdefender de Getting help 12 Spain Constelaci n Negocial S L C Balmes 195 2 planta 08006 Barcelona Soporte t cnico lt soporte bitdefender es com gt Ventas lt comercial bitdefender es com gt Phone 34 932189615 Fax 34 932179128 Sitio web del producto http www bitdefender es com U S A BitDefender LLC 6301 NW 5th Way Suite 3500 Fort Lauderdale Florida 33308 Technical support lt supportQbitdefender us gt Sales lt sales bitdefender us gt Phone 954 776 62 62 800 388 80 62 Fax 954 776 64 62 800 388 80 64 Product web site http www bitdefender us Romania SOFTWIN 5th Fabrica de Glucoza St PO BOX 52 93 Bucharest Technical support lt suport bitdefender ro gt Sales lt sales bitdefender ro gt Phone 40 21 2330780 Fax 40 21 2330763 Product web site http www bitdefender ro 12 Getting help Frequently Asked Questions Getting help 13 13 Frequently Asked Questions 1 General PR F QPR gt OF OD gt 6 e 6 Ne Q How can I tell if BitDefender is actually working In the General module access the Status se
82. ps up with the latest threats This is where all your questions are answered in due time With SOFTWIN dedication to saving customers time and money by providing the most ad vanced products at the fairest prices has always been a top priority Moreover we believe that a successful business is based on good communication and commitment to excellence in cus tomer support You are welcome to ask for support at lt support bitdefender com gt any time For a prompt response please include in your email as many details as you can about your BitDefender your system and describe the problem you have encountered as accurately as possible 12 2 On line Help 12 2 1 BitDefender Knowledge Base The BitDefender Knowledge Base is an online repository of information about the BitDefender products It stores in an easily accessible format reports on the results of the ongoing technical support and bugfixing activities of the BitDefender support and development teams along with more general articles about virus prevention the management of BitDefender solutions with detailed explanations and many other articles The BitDefender Knowledge Base is open to the public and freely searchable The extensive information it contains is yet another means of providing BitDefender customers with the technical knowledge and insight they need All valid requests for information or bug reports coming from BitDefender clients eventually find their way into the Bi
83. pting the user to select the action on that file Depend ing on the importance of that file you can select to disinfect it isolate it in the quarantine zone or delete it Disinfect files Disinfects the infected file Delete files Deletes the infected files immediately without any warning Rename files Changes the extension of the infected files The new exten sion of the infected files will be vir By renaming the infected files the possibility of executing and thus of spreading the infection is removed At the same time they can be saved for further examination and analysis Copy files to Quarantine Copies the infected files into the quarantine This means practically duplicating the infected file and the copy of this file will appear in the quarantine but the infected file will not be moved from the initial location Move files to Quarantine Moves the infected files into the quarantine e Specify the options for the report files Open Report options category in order to see all possible options Management console Antivirus module Option Description Show all scanned files Lists all scanned files and their status infected or not in a report file With this option on the com puter will slow down Create report Report file name vs This is an edit field that allows changing the name file can log of the report file Select this option and type in a new name Limit report size to Limits the size of the report
84. r in the system tray System tray Show Close Options Help Disable Virus Shield Update now Exit Contextual menu If you double click this icon the management console will open Also by right clicking it a contextual menu containing the following options will appear e Show opens the management console e Close minimizes the management console to system tray Options opens the Settings section of the management console e Help opens the help file e Enable Disable Virus Shield enables disables the on access protection e Update now performs an immediate update e Exit shuts down the application By selecting this option the icon from the system tray will disappear and in order to access the management console you will have to launch it again from the Windows Start menu Management O 5 console Note e The icon will turn into black if you disable one or more of the BitDefender modules This way you will know if some modules are disabled without opening the management console e The icon will blink when an update is available 5 2 Scan activity bar The Scan activity bar is a graphic visualization of the scanning activity on your system The green bars the File Zone show the number of scanned files per second on a scale from 0 to 50 Activity bar Note ES The Scan activity bar will notify you when the Virus Shield is disable
85. reboot the product will keep working with the old files until the system is rebooting The user will not be prompted for rebooting therefore the BitDefender update process will not interfere with the user s work e Don t update if scan is in progress BitDefender will not update if a scan process is running This way the BitDefender update process will not interfere with the scan tasks Note E If BitDefender is updated while a scan is in progress the scan process will be aborted Click Apply to save the changes or click Default to load the default settings Best practices Best practices Best practices Best practices Best practices O g 9 Best practices The Best practices section of this user guide contains the topic S i Antivirus Antivirus Steps to be followed in order to ensure a virus amp spyware free computer 1 N After the installation process is over please register your product as described in the Product registration p 43 section Perform an update by user request of your virus amp spyware signatures as described in the Automatic update p 85 section Perform a full scan of your system as described in the Immediate scanning p 59 section In the Status section of the General module keep enabled the most important antivirus features of BitDefender Virus Shield and Automatic update Program your BitDefender to scan your system at leas
86. rite Support NTFS write support is available using the Captive NTFS write project You need two driver files from your Windows installation ntoskrnl exe and ntfs sys Currently only Windows XP drivers are supported Note that you can use them to access Windows 2000 NT 2003 par titions too Installing NTFS drivers To access your NTFS Windows partitions and to be able to write data on them you have to install the NTFS drivers first If you re not using NTFS for your Windows partitions but FAT or you need read only access to your data you can directly mount the drives and access Win dows drives as any Linux drive LinuxDefender howto BitDefender Rescue CD To add support for NTES partitions you have to install the NTES drivers first from your hard drives remote shares USB sticks or from Windows Update It s recommended to use the drivers from a known safe location because the local drivers from the Windows host may be virused or corrupted Double click Install NTFS Write Drivers desktop icon to run the BitDefender Captive NTES Installer Select the first option if you want to install the drivers from the local hard drive If the drivers are in a common location use Quick search to find the drivers Alternately you can specify where your drivers are found Or you can download the drivers from Windows Update SP1 The drivers are not installed on the hard drive but temporarily used by LinuxDefender to acce
87. s e BitDefender SMTP Proxy Antispam amp Antivirus e BitDefender Remote Admin web based configuration e BitDefender Linux Edition antivirus scanner GTK Interface e BitDefender Documentation PDF amp HTML format e BitDefender Extras Artwork Leaflets e Linux Kernel 2 6 Captive NTFS write project e LUFS Linux Userland File System Tools for data recovery and system repairs even for other operating systems e Network and security analysis tools for network administrators e Amanda backup solution thttpd e Ethereal network traffic analyzer IPTraf IP LAN Monitor e Nessus network security auditor e Parted QTParted and partimage partition resize save amp recovery solution e Adobe Acrobat Reader e Mozilla Firefox Web browser 10 4 BitDefender Linux Security solutions LinuxDefender CD includes BitDefender SMTP Proxy Antivirus Antispam for Linux BitDe fender Remote Admin a web based interface for configuring BitDefender SMTP Proxy and BitDefender Linux Edition on demand antivirus scanner BitDefender 10 Rescue CD 10 4 1 BitDefender SMTP Proxy BitDefender for Linux Mail Servers SMTP Proxy is a secure content inspection solution which provides antivirus and antispam protection at the gateway level by scanning all e mail traffic for known and unknown malware As a result of a unique proprietary technology Bit Defender for Mail Servers is compatible with the majority of existing e mail pla
88. se an option Antivirus module 07 Management console Also in order to select the locations to be scanned you can use the fast selection options placed on the topside of the window Local drives scans all local drives Network drives scans all network drives Click Back to go to the previous step or click Next to continue the wizard Step 5 9 File Mask Select the file types you want to be scanned by BitDefender O al O Executables and documents O User defined extensions Back Next Cancel File Mask Specify the types of the files that will be scanned This step is necessary if you have selected to scan files in the third step The following options are available e All scans all files no matter what their type is e Executables and documents scans only the program files and documents e User defined extensions scans only the files whose extensions are defined by the user in the list Note These extensions must be separated by a semicolon Click Back to go to the previous step or click Next to continue the wizard Antivirus module Management 07 console Step 6 9 Analysis Type Select the type of analysis you want BitDetender to perform O Non Heuristic O Heuristic Send suspect files to the BitDefender Lab Back Next Cancel Analysis Type Sele
89. ss the Windows NTFS partitions If the program installs the NTFS drivers you can double click the NTFS partitions desktop icons and browse the content For a powerful file manager use Midnight Commander from the LinuxDefender menu or type me in a console 11 4 2 How do perform an antivirus scan Browse your folders right click a file or directory and select Send to Then choose BitDefender Scanner Or you can issue the next command as root from a terminal The BitDefender Antivirus Scanner will start with the selected file or folder as default location to scan opt BitDefender bin bdgtk2 path to scan Then click Start Scan If you want to configure the antivirus options select Configure Antivirus tab from the left panel of the program 11 5 Build an instant mail filtering toaster You can use LinuxDefender to create an ad hoc mail filtering solution without installing any software or modifying the mail server The idea behind this is to put a LinuxDefender system in front of your mail server allowing BitDefender to scan for spam and viruses all SMTP traffic and to relay it to the real mail server 11 BitDefender Rescue CD LinuxDefender howto 11 5 1 Prerequisites You ll need a PC with Pentium 3 compatible CPU or newer at least 256MB of RAM and a CD DVD drive to boot from The LinuxDefender system will have to receive the SMTP traffic instead of the real mail server There are several ways to make t
90. t BitDefender uses to connect to the proxy server Important A Syntax name port or ip port e Proxy user type in a user name recognized by the proxy Important O Syntax domain user Proxy password type in the valid password for the previously specified user Automatic update options Automatic check for updates BitDefender automatically checks our servers for available updates Verify every x hours Sets how often BitDefender checks for updates The default time interval is 1hour Silent update BitDefender automatically downloads and implements the update Ask before download every time an update is available you will asked before download Ask before install every time an update was downloaded you will asked before installing it Important If you select Ask before download or Ask before install and you close amp exit the management console the automatic update will not be performed Management O 8 Update module O 8 Management console 8 3 3 Manual update settings e Silent update the manual update will be made automatically in background Ask before download every time you perform a manual update you will asked before downloading and installing the updates Important If you select Ask before download and you close amp exit the management console the manual update will not be performed 8 3 4 Advanced options e Wait for reboot instead of prompting If an update requires a
91. t click the file or folder you want scanned and select the BitDefender Antivirus v9 pi A report file named vscan log will be created and you can Explore open it from the Report section Antivirus module Search Enqueue in foobar2000 Play in foobar2000 Add to Winamp s Bookmark list Enqueue in Winamp Play in Winamp BitDefender Antivirus v9 Send To Cut Copy Create Shortcut Delete Rename Properties Contextual Scan 7 2 3 Drag and Drop Scanning Drag the file or folder you want scanned and drop it over the Scan Activity Bar like in the pictures below Drag the file Drop the file A report file named activbar log will be created and you can open it from the Report section Antivirus module Antivirus module Management 07 console In both alternative scanning contextual and drag amp drop scanning the scan window will appear Ifa virus is detected an alert window will prompt you to select the action on the infected file You can view the name ofthe file and the name of e the virus ile Infected with EICAR Test File not a virus Select action to perform o O Delete O Copy to quarantine O Move to quarantine O Rename O Ignore O Apply to all Action Selection Select one of the following actions to take on the infected file e Disinfect disinfects the infected file Delete deletes
92. t on your disk If this is the first time you update using the manual updates please download the both archives Stop BitDefender antivirus protection e Exit BitDefender management console Right click BitDefender s icon from the System Tray and select Exit Open Services Click Start then Control Panel double click Administrative Tools and click Services Stop BitDefender Virus Shield service Select BitDefender Virus Shield service from the list and click Stop e Stop BitDefender Scan Server service Select BitDefender Scan Server service from the list and click Stop Extract the archive content Start with cumulative zip when both update archives are available Extract the content in the folder C Program Files Common Files Softwin BitDefender Scan Server Plugins and accept overwriting existing files Restart BitDefender antivirus protection Start BitDefender Scan Server service Select BitDefender Scan Server service from the list and click Start Update module Management O 8 console Start BitDefender Virus Shield service Select BitDefender Virus Shield service from the list and click Start e Open BitDefender management console Windows 98 Windows Millennium Steps to be followed 1 Download the appropriate update If it is Monday please download the cumulative zip and save it somewhere on your disk when prompted Otherwise please download the daily zip and save it on your disk If
93. t once a week as described in the Scheduled scanning p 68 section 09 Best practices Best practices BitDefender Rescue CD BitDefender Rescue CD BitDefender 9 Standard comes with a bootable CD BitDefender Rescue CD based on LinuxDefender capable to scan and disinfect all existing hard drives before your operating system starts You should use BitDefender Rescue CD any time your operating system is not working properly because of virus infections That usually happens when you don t use an antivirus product The update of the virus signatures is made automatically without user intervention each time you start the BitDefender Rescue CD BitDefender Rescue CD 10 10 1 BitDefender 10 Rescue CD Overview LinuxDefender is a BitDefender re mastered Knoppix distribution which integrates the latest BitDefender for Linux security solution into the GNU Linux Knoppix Live CD offering instant SMTP antivirus antispam protection and a desktop antivirus which is capable to scan and dis infect existing hard drives including Windows NTFS partitions remote Samba Windows shares or NFS mount points A web based configuration interface to BitDefender solutions is also included Hot Features Instant email protection Antivirus amp Antispam AntiVirus solutions for your hard drive e NTFS write support using Captive project e Disinfection of infected files from Windows XP partitions
94. t them This update type is also known as Virus Definitions Update e Updates for the antispyware engines new spyware signatures will be added to the database This update type is also known as Antispyware Update Product upgrades when a new product version is released new features and scan tech niques are introduced to the effect ofimproving the product s performance This update type is also known as Product Update Moreover from the user s intervention viewpoint we may take into account Automatic update the antivirus automatically contacts the BitDefender server in order to check ifan update was released If so BitDefender is updated automatically The automatic update can also be done anytime you want by clicking Update now from the Update module e Manual update you must download and install the latest virus amp spyware definitions manually Management console Management console Management console 5 Overview Management console 05 BitDefender 9 Standard was designed with a centralized management console which allows the configuration of the protection options for all BitDefender modules In other words it is enough to open the management console in order to have access to all modules Antivirus and Update To access the management console use the Windows Start menu by following the path Start gt Programs gt BitDefender 9 gt BitDefender 9 Standard or quicker double click the B
95. tDefender Knowledge Base as bugfix reports workaround cheatsheets or informational articles to supplement product helpfiles The BitDefender Knowledge Base is available any time at http kb bitdefender com 12 Getting help 12 3 Contact information Efficient communication is the key to a successful business During the past 10 years SOFTWIN has established an unquestionable reputation by constantly striving for better communication so as to exceed the expectations of our clients and partners Should you have any questions do not hesitate to contact us 12 3 1 Web Addresses Sales department lt sales bitdefender com gt Technical support lt support bitdefender com gt Documentation lt documentation bitdefender com gt Partner Program lt partners bitdefender com gt Marketing lt marketing bitdefender com gt Media Relations lt prGbitdefender com gt Job Opportunities lt jobs bitdefender com gt Virus Submissions lt virus_submission bitdefender com gt Spam Submissions lt spam_submission bitdefender com gt Report Abuse lt abuse bitdefender com gt Product web site http www bitdefender com Product ftp archives ftp ftp bitdefender com pub Local distributors http www bitdefender com partner_list BitDefender Knowledge Base http kb bitdefender com 12 3 2 Address The BitDefender offices are ready to respond to any inquiries regarding their areas of operation both in c
96. talled the spyware monitors user activity on the Internet and Startup items System tray TCP IP Trojan transmits that information in the background to someone else Spyware can also gather information about e mail addresses and even passwords and credit card numbers Spyware s similarity to a Trojan horse is the fact that users unwittingly install the product when they install something else A common way to become a victim of spyware is to download certain peer to peer file swapping products that are available today Aside from the questions of ethics and privacy spyware steals from the user by using the computer s memory resources and also by eating bandwidth as it sends information back to the spyware s home base via the user s Internet connection Because spyware is using memory and system resources the applications running in the background can lead to system crashes or general system instability Any files placed in this folder will open when the computer starts For example a startup screen a sound file to be played when the computer first starts a reminder calendar or applica tion programs can be startup items Normally an alias of a file is placed in this folder rather than the file itself Introduced with Windows 95 the system tray is located in the Windows taskbar usually at the bottom next to the clock and contains miniature icons for easy access to system functions such as fax printer modem volume an
97. tforms and RedHat Ready certified This Antivirus and Antispam solution scans disinfects and filters email traffic for any existing mail server regardless of platform and operating system BitDefender SMTP Proxy is started at boot time and scans all incoming email traffic To configure BitDefender SMTP Proxy use BitDefender Remote Admin using the instructions below 10 4 2 BitDefender Remote Admin You can configure and manage BitDefender services remotely after you have configured your network or locally by following the next steps 1 Start Firefox browser and load BitDefender Remote Admin URL https localhost 8139 or double click the BitDefender Remote Admin icon from your desktop Log in with bd user and bd password Choose SMTP Proxy on the left hand menu Set the Real SMTP server and the listening port Add email domains to relay Add network domains to relay Choose AntiSpam on the left menu to configure antispam capabilities Choose AntiVirus to configure BitDefender Antivirus actions what to do when a virus is found quarantine location 9 Additionally you can configure Mail notifications and logging capabilities Logger 10 4 3 BitDefender Linux Edition The antivirus scanner included in LinuxDefender is integrated directly into the desktop This version features a GTK graphical interface onauRrwm Just browse your hard drive or mounted remote shares right click on any file or f
98. the overall behavior of BitDefender Antivirus module BitDefender protects you from viruses entering your system by scanning your files e mail messages downloads and all other content as it enters your system From the antivirus module you have access to all BitDefender antivirus settings and features Virus protection is divided into two categories e On access scanning prevents new viruses or spyware from entering your system This is also called a virus shield files are scanned as the user accesses them BitDefender will for example scan a word document for viruses when you open it and an e mail message when you receive one BitDefender scans as you use your files on access e On demand scanning detects already resident viruses or spyware in your system This is the classic virus scan initiated by the user you choose what drive folder or file BitDefender should scan and BitDefender scans it on demand Update module New viruses amp spyware are found and identified every day This is why it is very important to keep BitDefender up to date with the latest virus amp spyware signatures By default BitDefender automatically checks for updates every hour Updates come in the following ways 04 Description and features BitDefender modules e Updates for the antivirus engines as new threats appear the files containing virus signa tures must be updated to ensure permanent up to date protection agains
99. this is the first time you update using the manual updates please download the both archives N Extract the archive content Start with cumulative zip when both update archives are available Extract the content in the folder C Program Files Common Files Softwin BitDefender Scan Server Plugins and accept overwriting existing files 3 Restart the computer 8 3 Update settings To access this section click Update tab from the Settings module Update module O 8 Management console tDefender 9 Standard Update Settings Update settings E Update location settings Primary update location settings X http upgrade bitdetender com Use proxy Alternate update location settings L http upgrade bitdefender com Use proxy Updates can be performed over the Internet directly or through a proxy server If you access the Internet through a Automatic update options proxy server please Automatic check for updates input your proxy Verify every lt 1 gt hours server s address and Confirm update authentication data if O Silent update applicable Prompt before downloading updates Prompt before installing updates Manual update settings Silent update Prompt before downloading updates E Advanced options M Wait for reboot instead of prompting Y Don t update if scan is in progress By
100. tly updated spyware signature database Full E mail Protection BitDefender runs on the POP3 SMTP protocol level filtering incoming and outgoing e mail messages regardless of the e mail client used MS Exchange MS Outlook MS Outlook Express Netscape Eudora Pegasus The Bat etc without any additional con figuration 3 2 Other Features Hourly Updates Your copy of BitDefender will be updated 24 times a day over the Internet directly or through a Proxy Server The product is able to repair itself if necessary by down BitDefender 9 Standard 03 Description and features loading the damaged or missing files from BitDefender servers BitDefender license owners benefit from free virus definition updates and free product upgrades 24 7 Support Offered online by qualified support representatives and an online database with answers to Frequently Asked Questions Rescue Disk BitDefender 9 Standard is delivered on a bootable CD based on LinuxDefend er which can be used to disinfect a system without booting it BitDefender modules Description and O 4 features 4 BitDefender modules BitDefender 9 Standard contains the modules General Antivirus and Update 4 1 General module 4 2 4 3 BitDefender comes fully configured for maximum security Essential status information about all the BitDefender modules is displayed in the General module Here you can register your product and you can set
101. twork domains Select Antivirus from the left menu to choose what to do when a virus is found and to configure other antivirus options Now all SMTP traffic is scanned and filtered by BitDefender By default all virused messages are cleaned or dropped and all spam messages detected by BitDefender are tagged in the Subject LinuxDefender howto BitDefender Rescue CD with the word SPAM An email header X BitDefender Spam Yes No is added to all emails to ease the client side filtering 11 6 Perform a network security audit Beside its anti malware data recovery and mail filtering capabilities LinuxDefender comes with a set of tools that perform an in depth host amp network security audit Forensics analysis of compromised systems is also possible using the security tools included into LinuxDefender Read this small tutorial to learn how you can start a quick security audit of your hosts or net works 11 6 1 Check for rootkits Before start looking for security issues on networked computers first be sure that the LinuxDefender host is not compromised You can perform a virus scanning of installed hard drives as shown in Scan for viruses tutorial or you can scan for Unix rootkits First mount all your hard disk partition double clicking their desktop icons or by using mount command in the console Then double click the ChkRootKit icon to check the CD content or launch the chkrootkit command in the console usin
102. udes a FAQ section too Glossary The Glossary tries to explain some technical and uncommon terms you will find in the pages of this document 3 Request for Comments We invite you to help us improve the book We have tested and verified all of the information to the best of our ability Please write to tell us about any flaws you find in this book or how you think it could be improved to help us provide you with the best documentation possible Let us know by sending an e mail to lt documentation bitdefender com gt Preface Product installation Product installation Product installation BitDefender 9 Standard installation Product O installation 1 BitDefender 9 Standard installation The BitDefender 9 Standard installation section of this user guide contains the following topics e System requirements Installation steps Upgrade e Removing repairing or modifying BitDefender features 1 1 System requirements To ensure a proper functioning of the product before installation verify that the following system requirements are met e Minimum Processor Pentium MMX 200 MHz Minimum hard disk space 40MB e Minimum RAM Memory 64MB 128MB Recommended Operating system Windows 98 NT SP6 ME 2000 XP Internet Explorer 5 5 Warning Y BitDefender 9 Standard can not be installed on Windows NT 4 0 Server Windows 2000 Server or Windows 2003 Server For these platforms we recomme
103. ule console Action Description Delete file Deletes the infected files immediately without any warning Move file to quarantine Move the infected files into the quarantine The same actions as for infected files are available for suspected ones Do not scan files greater than type in the maximum size of the files to be scanned If the size is 0 Kb all files will be scanned Exclude path from scan click corresponding to this option in order to specify a folder that will be excluded from scanning The consequence of this will be that the option will expand and a new option New item will appear Click the corresponding checkbox of the new item and from the exploring window select the folder you want to be excluded from scanning Click OK to save the changes or click Default to load the default settings 7 2 On demand scanning To access this section click Scan tab from the Antivirus module Management 07 Antivirus module 07 Management console BitDefender 9 Standard Shield Scan Scheduler Quarantine Report OD 3 Floppy 43 O Local Drives General i ast ocal Disk C Network Drives amp se Local Disk D DD Removable Drives De Local Disk E O Al Entries gt DYDICD RW Drive F O 5 vdanciu on terrawsersiComercialWBlm Z Scan Choose scan targets The objects files folders and or drives you specify will be scanned for viruses and ot
104. us that changes its form with each file it infects Since they have no consistent binary pattern such viruses are hard to identify An interface on a computer to which you can connect a device Personal computers have various types of ports Internally there are several ports for connecting disk drives display screens and keyboards Externally personal computers have ports for connecting modems printers mice and other peri pheral devices In TCP IP and UDP networks an endpoint to a logical connec tion The port number identifies what type of port it is For example port 80 is used for HTTP traffic A file that lists actions that have occurred BitDefender main tains a report file listing the path scanned the folders the number of archives and files scanned how many infected and suspicious files were found Another term for macro or batch file a script is a list of com mands that can be executed without user interaction Electronic junk mail or junk newsgroup postings Generally known as any unsolicited e mail Any software that covertly gathers user information through the user s Internet connection without his or her knowledge usually for advertising purposes Spyware applications are typically bundled as a hidden component of freeware or shareware programs that can be downloaded from the Internet however it should be noted that the majority of shareware and freeware applications do not come with spyware Once in s
105. ver the Scan Activity Bar Scheduled scanning you can program BitDefender to scan your system for viruses period ically Antivirus module Management 07 console 7 2 1 Immediate scanning To scan your computer for viruses please follow the next steps Step 1 5 Close all open programs In order for BitDefender to make a complete scanning you need to shut down all open programs Especially your email client i e Outlook Outlook Express or Eudora is important to shut down Step 2 5 Make sure that BitDefender knows the latest viruses Before you let BitDefender scan your computer you should make sure that BitDefender is up to date with its virus signatures since new viruses are found and identified every day You can verify when the last update was made in the upper side of the Update module Step 3 5 Choose scan targets In the management console enter the Antivirus module and click Scan tab By default the section contains an image of the system s partition structure Besides this some buttons and scan options can also be observed The section contains the following buttons e Add file s opens a browsing window where you can select the file s you want to scan e Add folder s same as above but you select which folder s you want BitDefender to scan instead of which file s Note You can also use drag and drop to add files folders to the list e Remove item s removes the file s f
106. y sites Trademarks Trademark names may appear in this book All registered and unregistered trademarks in this document are the sole property of their respective owners BitDefender 9 Standard amp bitdefender secure your every bit BitDefender 9 Standard BitDefender 9 Standard Table of Contents License and Warranty 0 ccc eee cece cece reece eect eter ee nene ix breface ven xiii 1 Convyentions used in this BOOK si ea ads Sg es wg a Goa oe tal i eR Ee xiii 1 1 Typographical conventions s iii sara era ee xiii 1 2 Admonitions a 6 8 rs ook a PS ee ele sd al adele Gow in xiv 2 The book Strueturen sia AH i BR Sut pae ia 4 M xiv 3 Request for Comments lt ra saue pa aaus a ar e See ee XV Product Ins alla AAA 17 1 BitDefender 9 Standard installation oooooooo oo oo 19 1 1 System requirements a 0 au ans 18040 ld e ad adi Alig Ose 19 1 2 Installation Steps s e ra 4 a8 ld ad an a WAN a hae Sly adie as 19 1 3 Upgrade s 4 la a a a a aa le eh a 22 1 4 Removing repairing or modifying BitDefender features 22 Description and features PRA rare a a 25 2 OVERVIEW rd si os 27 2 1 Why BitDefender iia tia al nen de ao ae 27 2 2 Data Security DIVISIONI 4 4 us we ii e ne a e RR a 28 2 3 S ETWINI a Wi ala ea a e a 29 3 BitDefender 9 Standard essen en 31 Sole Antivirus a ee a ES 31 32 Other Fe tutes wa wos A Aaa neben lerne 31 4 BitDef

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