Bissell 20Q9 Vacuum Cleaner User Manual
Contents
1. Check to be sure the Handle is fitted to the vacuum body If there is a gap in front continue to push firmly until the Handle is flush 6 Insert the screw provided from the screw packet into the existing hole Tighten securely with a screwdriver Attach Vacuum Hose and Tools Q Atach the Twist n Snap Hose by lining up the tabs on the base with the corresponding notches on the back of the vacuum as shown Turn the Twist n Snap Hose to the right to lock the hose into place Qv Hose Clip onto Upper Handle select models only 6 Grasping the Quick Reach Handle slide the end of the Hose Wand onto the Hose Wand Base Snap the Hose into the Hose Clip NOTE The Powerfoot will not operate effectively unless the Hose Wand is firmly attached Qo Snap the Extension Wand and the Crevice Tool together into the storage clip as shown Q Snap the Combination Tool into the storage clip as shown eo Attach the TurboBrush by aligning the small holes near the brush roll with the tabs at the bottom of TurboBrush housing Snap TurboBrush into place as shown oelect Models Only o How To Use Your Vacuum Handle Positions Press the Handle Release Pedal with your foot to place your vacuum in one of three cleaning positions Upright For storage and above floor cleaning with tools e Normal Cleaning Press Handle Release Pedal once Use for most household floor cleaning tasks o Low Cleaning With the vacuum2. Il e Unplug the cleaner from electrical outlet The Post Motor Filter assists in the filtration process to return clean air to the room It is located behind the door on the side of the cleaner When the filter becomes dirty open the door remove the filter and replace The white pleated HEPA Media WAR N l N G Filter is not washable To reduce the risk of injury from moving parts turn off vacuum cleaner and disconnect Power Plug from electrical outlet Note A basic washable Post Motor Filter with reduced filtration is available if desired Check Rotating Floor Brush and Drive Belt You should check your vacuum cleaner s Rotating Floor Brush and Drive Belt regularly for wear or damage You should also clean the brush and brush ends of strings hair and carpet fibers These can wrap around the brush and hamper its ability to effectively clean your carpet Also remove any debris that has accumulated under the brush cover Unplug cleaner from electrical outlet o Place handle in Low position and turn vacuum cleaner over so bottom side is up Check Rotating Floor Brush and Drive Belt Continued For standard models remove the four screws as shown with a Phillips Head Screwdriver Lift the Brush Cover off For wide cleaning path models Lift tab 1 and release the three latches in order 2 4 as marked Lift the Brush Cover off Y T LA o Grasp Rotating Floor Brush at both ends and lift E e Clean
3. slot on the right of the lens and gently push inner latch to the left as shown to remove the lens Replace Lightbulb Continued e Determine the light bulb type of your vacuum Standard Bulb 4203 1297 approximately 1 long flat end Large Bulb Tis 1007 approximately 2 long round end Standard Bulb remove the bulb from the socket by grasping bulb and pulling straight out Install the new bulb by pushing it gently into the socket until the bulb snaps into place Large Bulb remove the bulb from the socket by pushing ES bulb in gently and turning it towards brush Install the new E QE bulb by pushing it gently into the socket and turning away from the brush Standard Bulb Qo Reposition lens by inserting the tab on left side and then pushing the right side back into place LK Large Bulb TurboBrush Maintenance Select Models Only The TurboBrush should be checked regularly for clogs or debris wrapping around the brush roll Unplug vacuum from electrical outlet Qo If a clog is present or debris is visible unscrew the two screws on the back of the TurboBrush to remove the faceplate and clear any obstructions To clean debris from the brush roll remove the screw located on the belt cover Lift the belt cover Remove the brush roll from the drive belt and clean debris Q Reposition the drive belt on the brush roll Place ends of brush roll in slots on side
4. strings hair and other debris from Rotating Floor Di Brush paying particular attention to brush ends Brush Cover Q Clean strings hair and other debris from Motor Pulley and Standard models only Drive Belt areas A a a Qo Check Drive Belt carefully for wear cuts or stressed areas o FH Passageway for obstructions Remove debris l R rom this area t Eak Replace Drive Belt e ee Use only BISSELL Style 9 Replacement Belts 32074 Wide Cleaning Path models only in your BISSELL CleanView Il D Unplug cleaner from electrical outlet Motor H Q n Rotating Floor Brush removed from vacuum cleaner Steps 1 4 of Check Rotating Floor Brush and Drive Belt grasp old Drive Belt and remove from Motor Pulley Discard old Drive Belt e Place new Drive Belt over Motor Pulley and stretch other end over Rotating Floor Brush in the space between the bristles 6 Place ends of Rotating Floor Brush down into slots on sides as shown Q7 Rotating Floor Brush by hand several times in the direction of Motor Pulley If properly installed Drive Belt will center itself on Rotating Brush Q Reposition Brush Cover and screw or snap back into place Check to be sure all screws or latches are secured Replace Lightbulb Use only BISSELL Replacement Bulbs in your BISSELL CleanView Il 1 Unplug cleaner from electrical outlet o Using a flat screwdriver table knife or coin insert into the
5. Bissell CleanView Il BAGLESS 3574 73G8 3576 2009 SERIES 3 ES 4 Product View 5 6 EXTUS 6 8 Operation Special Tools 8 12 NEIGE 12 13 Bromo ss ens Bissel IM ES 7 Consumer Services 16 Been gt Thanks For Buying A BISSELL CleanView II We re glad you purchased a BISSELL CleanView Il Vacuum Everything we know about floor care went into the design and construction of this complete high tech home vacuuming system Your BISSELL CleanView II is well made and we back it with a limited comprehensive one year warranty We also stand behind it with a knowledgeable dedicated Consumer Services Department so should you ever have a problem you ll receive fast considerate assistance My great grandfather invented the floor sweeper in 1876 Today BISSELL is a global leader in the design manufacture and service of high quality homecare products like your BISSELL CleanView II Thanks again from all of us at BISSELL An ord d Srt Mark J Bissell President and Chief Executive Officer How To Use This Guide This User s Guide has been designed to help you get the most satisfaction from your BISSELL CleanView Il You ll find assembly and operating instructions safety precautions as well as maintenance and troubleshooting instructions Please read this Guide thoroughly before assembling your vacuum cleaner A WARNING Plastic film can be Pay particular
6. Consumer Services or by visiting our website To locate a retailer near you or to place an order using Visa MasterCard Discover or American Express call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET 9 a m 8 p m ET Or visit our Website www bissell com Saturday Item Part No 1 32074 2 203 1007 3 203 1297 4 203 1063 5 203 1099 6 203 1084 7 203 1227 8 203 1220 9 203 1221 10 203 2032 11 203 1195 12 32064 18 32065 14 203 1192 15 203 1215 16 3099 17 32076 Part Name Style 7 9 10 Drive Belt 2 Pack Large Headlight Bulb Select Models Only Standard Headlight Bulb Select Models Only Crevice Tool Combination Dusting Brush Upholstery Tool Extension Wand TurboBrush Select Models Only Wire Reinforced Twist n Snap Vacuum Hose Gray Wire Reinforced Twist n Snap Vacuum Hose Clear Brush Roll Wide Brush Roll Select Models Only Style 9 10 Inner amp Outer Circular Filter Set Style 9 10 Inner Circular Filter only Style 9 10 Outer Circular Filter only Style 9 10 Pre Motor Filter Style 7 9 Post Motor Filter 2 pack Style 7 9 HEPA Media Post Motor Filter Select Models Only 13 15 16 BISSELL Consumer Services For information about repairs or replacement parts or questions about your warranty call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET Saturday 9 a m 8 p m ET Or write B
7. Handle in the upright position tilt the cleaner back on 4 its rear wheels and push forward e The cleaner can also be moved by using the Carrying Handle on the back Carrying Us the Stair Cleaning Handle on the front Stair Cleaning I Handle to hold your vacuum while cleaning stairs Handl Special On Board Tools Your BISSELL CleanView Il is not only a pow erful carpet and rug vacuum cleaner it s also a versatile above floor vacuum cleaner when you select one of the special tools e Raise Handle to Upright Position e Grasp the Quick Reach Handle and lift Hose Wand to separate from suction intake opening Q tools by firmly pushing onto Vacuum Hose or Extension Wand Combination Dusting Brush Upholstery Tool Two types of cleaning tools are included in one attach ment rotate for desired tool Wi Use Brush side to dust furniture blinds books lamps shelves and baseboards Wi Use Upholstery side for curtains draperies cushions fabrics Crevice Tool CT Use in tight narrow spaces Extension Wand Use with desired attachment for a longer reach TurboBrush Select Models Use rotating brush action for small areas such as stairs and upholstery Note Press gently when using TurboBrush to gain maximum cleaning Too much pressure could cause the brush to stop rotating Power Cord Storage When you are done using your vacuum return it to the Upright position and store the Power Cord
8. ISSELL Homecare Inc PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Services Or visit the BISSELL website www bissell com When contacting BISSELL have model number of unit available Please record your Model Number Please record your Purchase Date NOTE Please keep your original sales receipt It is your warranty This warranty gives you specific legal rights and you may also have other rights which may vary from state to state If you need additional instruction regarding this warranty or have questions regarding what it may cover please contact BISSELL Consumer Services by E mail telephone or regular mail as described below Limited One Year Warranty Subject to the EXCEPTIONS AND EXCLUSIONS identified below upon receipt of the product BISSELL Homecare Inc will repair or replace with new or remanufactured components or products at BISSELL s option free of charge from the date of purchase by the original purchaser for one year any defective or malfunctioning part See information below on If your BISSELL product should require service This warranty applies to product used for personal and not commercial or rental service This warranty does not apply to fans or routine maintenance components such as filters belts or brushes Damage or malfunction caused by negligence abuse neglect unauthorized repair or any other use not in accordance with the User s Guide is not covered If your BISSELL pro
9. aired at an authorized service center Do not pull or carry by cord use cord as a handle close a door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces Do not unplug by pulling on cord To unplug grasp the plug not the cord Do not handle vacuum cleaner or plug with wet hands Do not put any object into openings Do not use with any op openings free of dust ening blocked keep int hair and anything that may reduce air flow Keep hair loose clothing fingers and all parts of body away from openings and moving parts Turn off all controls before plugging or unplugging vacuum cleaner Wi Use extra care when cleaning stairs Wi Unplug before attaching the turbobrush E Do not pick up flammable materials lighter fluid gasoline kerosene etc or use in the presence of explosive liquids or vapors Do not pick up toxic material chlorine bleach ammonia drain cleaner etc Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint paint thinner some moth proofing substances flammable dust or other explosive or toxic vapors Do not pick up hard or sharp objects such as glass nails screws coins etc Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use without filters in place Use only on dry indoor surfaces Keep appliance o
10. attention to the product diagram dangerous To avoid assembly instructions and part names Locate and danger of suffoca organize all parts before assembly Familiarize tion keep away from yourself with the parts and where they fit Following babies and children this User s Guide will greatly enhance your ability to get the most performance from your BISSELL CleanView Il for many years IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance basic precautions should be observed including the following READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM Always connect to a polarized outlet left slot is wider than right Unplug from outlet when not in use and before conducting maintenance ZA AWARNING To reduce the risk of fire electric shock or injury Wi Do not modify the polarized plug to fit a non polarized outlet or extension cord Do not leave vacuum cleaner unattended when it is plugged in Unplug from outlet when not in use and before servicing Do not use outdoors or on wet surfaces Do not allow children to operate vacuum cleaner or use as a toy Close attention is necessary when used by or near children Do not use for any purpose other than described in this User s Guide Use only manufacturer s recommended attachments Do not use with damaged cord or plug If appliance is not working as it should has been dropped damaged left outdoors or dropped into water have it rep
11. duct should require service Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questions about your warranty contact BISSELL Consumer Services Website or E mail www bissell com Use the Customer Services tab Or Call BISSELL Consumer Services 1 800 237 7691 Monday Friday 8 a m 10 p m ET Saturday 9 a m 8 p m ET Or write BISSELL Homecare Inc PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Services BISSELL HOMECARE INC IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT BISSELL S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND cie aei Homecare FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE ONE YEAR DURATION Grand Rapids Michigan FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE gae qii in Korea Some states do not allow limitations on how long an implied warranty lasts Rev 4 08 so the above limita
12. in normal cleaning posi tion press Handle Release Pedal again Use for reaching under low furniture such as tables chairs or beds Before using your vacuum miae sure Mame Din H j ontainer is in locked posi Height Adjustment tee and ed i dies Inner p ircular Outer Circular Pre The Powerfoot Rotating Floor Brush can be adjust Motor and Post Motor are ed to clean several floor surfaces in place Do not operate your vacuum without these filters NOTE For optimal cleaning performance adjust to the lowest practical setting If your cleaner is difficult to push adjust to the next higher setting we zm XO Before cleaning under ep Place Handle in Upright Position low furniture check a area first for objects Q Height Adjustment Knob to desired setting that might harm the unit or block the Lowest Setting For bare floors Vacuum Hose Medium Settings For short and medium pile carpets Highest Setting For plush pile carpet o Place the Handle in the normal cleaning position and the Powerfoot will adjust to the setting chosen Your vacuum features a Quick Release Cord NOTE You may also adjust the setting Wrap To remove the while in the normal cleaning position Power Cord quickly 2 and easily rotate the Upper Cord Wrap j E towards floor and Transporting Cleaner fh A slip Power Cord from H x Upper and Lower To move your cleaner from room to room put the EM Cord Wraps
13. n a level surface Do not carry the vacuum cleaner while it is running SAVE THESE INSTRUCTIONS FOR FUTURE USE THIS APPLIANCE HAS A POLARIZED PLUG To reduce the risk of electric shock this appliance has a polarized plug one blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install a proper outlet Do not change the plug in any way This model is for household use only Crevice Tool Extension Wand Combination Dusting Brush Upholstery Tool Furniture Protection Guard Wide Cleaning Path Models Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures Handle Stretch Hose Handle Stair Cleaning Handle Quick Release Cord Wrap Power Switch Louvers Upper Tank Post Moto Filter Optional Hepa edia Filter Select Models Only Lock n Seal Lever Height Adjustment Knob How To Put It Together The only tool you ll need to assemble your vacuum cleaner is a screwdriver Attach Handle To Vacuum Locate the vacuum Handle and remove the screw packet taped to the base of the Handle o Stand the vacuum upright and slide the base of the Handle firmly into the grooves at the top of the vacuum body
14. ner from electrical outlet e Remove the Dirt Container as described in the previous section Grasp the Filter Cup located at the bottom of the Dirt Container and twist counterclockwise to unlock and remove e Grasp the Circular Filters and twist to unlock Pull straight up to remove Cleaning The Inner amp Outer Circular Filters o Separate the Outer foam and Inner pleated Circular Filters Wash each individually by hand in warm water Mild detergent may be used if desired Rinse well then air dry thoroughly before putting them back together and replacing in Filter Cup Q The Filter Cup may be washed in warm water with a mild detergent Make sure it is completely dry before reassembling with filters Qt Upper Tank and Louvers may also be wiped clean with a damp cloth Reach underneath the Upper Tank and turn the rim of the Louvers to unlock Pull straight down to remove A WARNING with damp or wet Unplug the cleaner from electrical outlet filters or without all filters in place Pre Motor Filter protects the motor from debris It is located underneath the Dirt Container and Filter Cup in the center of the round part of the Lock n Seal Lever Pre Motor Filter o Remove the small round Filter and any debris on top of it Rinse well under warm water then air dry thoroughly before replacing Replacing the Post Motor Filter Use only BISSELL Style 9 Replacement Filters in your BISSELL CleanView
15. onnect polarized plug from electrical outlet before performing troubleshooting checks Vacuum cleaner won t run Possible Causes Power cord not plugged in Blown fuse tripped breaker Vacuum cleaner won t pick up dirt Possible Causes Incorrect Height Adjustment Hose not attached to suction opening Q Twist n Snap Hose not securely attached Crack or hole in Hose Broken or worn Drive Belt Q Rotating Floor Brush bristles worn Rotating Floor Brush jammed Q Clog in vacuum Q Dirt Container full Remedies Check electrical plug Check Replace fuse or reset breaker Remedies Adjust Powerfoot to correct height setting Grasp Quick Reach Handle and firmly push Hose Wand onto the suction opening Make sure Twist n Snap Hose is snapped into locked position Check Hose and replace if needed Replace Drive Belt see pg 9 10 Replace brush Remove brush and clean debris from brush ends Clear clog see pg 11 12 Empty Dirt Container Troubleshooting Continued Vacuum cleaner won t pick up dirt continued Possible Causes Remedies p Dirt Container not installed properly q Position correctly and lock in place Filters are dirty p Check and clean Inner and Outer Circular Filters Pre Motor and Post Motor Filters D Louvers missing or installed incorrectly p Check for a clog in the tube in the center of the Dirt Container clear and properly install Louve
16. rs Tools won t pick up dirt Possible Cause Remedies Crack or hole in Hose Check Hose and replace if needed Q Clog in vacuum Q Clear clog see pg 11 12 Q Dirt Container full Q Empty Dirt Container Dirt Container or Upper Tank Q Position correctly and not installed properly lock in place Q Filters are dirty Q Check and clean Inner and Outer Circular filters Pre Motor and Post Motor Filters Q Louver missing or installed incorrectly Q Check for a clog in the tube in the center of the Dirt Container clear and properly install Louvers Vacuum cleaner is difficult to push Possible Causes Remedies Incorrect Height Adjustment Adjust Powerfoot to correct height setting Q Brush Cover installed incorrectly Make sure all four screws are in place or all three latches are secured Visible dirt escaping from cleaner Possible Causes Remedies Dirt Container full Empty Dirt Container Filters missing or installed incorrectly Q Check Inner and Outer Circular Filters and Post Motor Filter for correct installation Q Dirt Container installed incorrectly Pull out and re insert Dirt Container correctly Filter Cup installed incorrectly Remove Dirt Container and make sure Filter Cup is fully attached If suggested solutions do not correct the problem call BISSELL Consumer Services o Replacement Parts BISSELL Cleanview II Series You may purchase replacement parts from your retailer by calling BISSELL
17. s as shown Reposition belt cover and secure with shorter screw Reposition faceplate and secure with two longer screws Clearing Clogs Low suction poor pickup or no suction may be due to a clog in the vacuum cleaner If you notice a change in the sound of the motor or a reduction in the spinning action in the Dirt Container check for clogs o Unplug cleaner from electrical outlet o Empty Dirt Container Troubleshooting Clearing Clogs Continued o Check Upper Tank and Louvers for build up or clogs Check to make sure Louvers are installed correctly To unlock the Louvers grasp the rim and turn toward the left Pull straight down to remove If the Louvers are missing or not locked into place check and clear the tube in the center of the Dirt Container Remove the Twist n Snap Hose from the vacuum by turning to the left Check the Suction Inlet Hose and Hose Wand for clogs Remove any clogs from the hose using a long narrow object Check the Foot Hose for clogs If needed remove the screw attaching the Hose Wand Base to the vacuum Straighten the Foot Hose and unclog with a long narrow object o If the clog persists follow the instructions for Checking the Rotating Floor Brush on page 9 10 and inspect the Air Passageway for obstructions AWAR NING To reduce the risk of injury from moving parts and or electrical shock turn Power Switch OFF and disc
18. tainer when the dirt reaches the nect polarized Full line on the side plug from electrical outlet before performing Check the Inner and Outer Circular Filters and the maintenance or Pre Motor Filter at least once a month and clean or troubleshooting checks replace as needed Tip e Replace the Post Motor Filter every three to six months Note More frequent filter cleaning or replacing may be necessary if you are For maximum cleaning vacuuming new carpet fine dust or have performance check allergy concerns Follow the instructions on and clean or replace all the following pages to perform these simple filters as suggested maintenance steps Empty Dirt Container The Dirt Container needs to be emptied when the dirt reaches the Full line on the side of the Container amp p Unplug cleaner from electrical outlet Q5 the Lock n Seal Lever to the Unlock position Grasp handle and pull the Dirt Container straight out to e remove from vacuum o Empty dirt into garbage container Put the Dirt Container back in the vacuum and slide the lever to the Lock position Note The Dirt Container may be washed in warm water with a mild detergent Remove the Filter Cup from the bottom before washing Reassemble and make sure it is completely dry before using again Cleaning The Inner amp Outer Circular Filters Use only BISSELL Style 9 Replacement Filters in your BISSELL CleanView Il Unplug the clea
19. tion may not apply to you Visit our website at www bissell com
20. un vacuum cleaner off Unplug Power Cord by grasping the polarized plug NOT the cord and disconnect from outlet 3 Loop Power Cord around Cord Wraps on side of vacuum cleaner Qo Clip molded plug to Power Cord to secure NOTICE The Floor Brush will continue to rotate while you use your vacuum for above floor cleaning To prevent carpet damage do not lean on the vacuum or let the Powerfoot tilt forward Hair string and small objects can block the Vacuum Hose or Tools Check them occasion ally for obstructions The Rotating Floor Brush continues to rotate while tools are in use To reduce the risk of injury from moving parts always move the cleaner with the Carrying Handle at the back of the cleaner Always place vacuum cleaner on floor with Handle in Upright position when using tools Never place your fingers under the cleaner when it is running Never place Powerfoot on furniture or uneven surfaces Do not place vacuum cleaner close enough to objects to pull them into rotating brush NOTICE While vacuuming certain carpets and low humidity conditions may generate small static discharges The discharges are entirely harmless and are not associated in any way with the main power supply How To Maintain Your Vacuum AN WARNING To maintain maximum cleaning performance the d Ps Md following maintenance steps must be performed Switch OFF and discon Qo Empty the Dirt Con
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